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Best Western Plus St. Louis Airport Hotel, Saint Louis

4576 Woodson Road, 63134-3704, Saint Louis, United States - See on a map
Best Western Plus St. Louis Airport Hotel - Exterior Twilight The Best Western Plus St. Louis Airport Hotel is ideally located in the center of Saint Louis. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus St. Louis Airport Hotel is located just across from Lambert-St. Louis International Airport and only a 10 minute drive from Downtown St. Louis. This hotel proudly offers complimentary hot breakfast buffet served in our spacious breakfast room as well as variety of other amenities including a heated indoor swimming pool, state of the art exercise facility, guest laundry, business center, and FREE Airport Shuttle service both from and to the airport. In addition, all of our comfortably designed guest rooms offer a mini-refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, free high-speed Internet access and 40-inch flat screen LCD televisions complete with a wide array of channels including HBO. Guests will find themselves conveniently located near many of St. Louis' local attractions, all the way from the Gateway Arch to Busch Stadium and the Enterprise Center. The hotel is minutes from the University of Missouri St. Louis and many business districts. Our courteous staff is ready and eager to serve you. Come stay with us soon at the brand new Best Western Plus St Louis Airport Hotel! Enjoy your stay!

Best Western Plus

St. Louis Airport Hotel

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 9 guest reviews
NOTE ISSUED
Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0
REFER TO NOTICE
Business Business
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Couples Couples
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Family Family
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Friends getaway Friends getaway
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Solo travel Solo travel
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SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"EXCELLENT customer service!"

5
Barbara B, Jackson, Missouri 21/02/2021

I had been in Austin, TX, for a visit. I was delayed due to the ice and snow. I needed to work remotely and it was very necessary to have reliable internet. I spoke to Helen Capps. She assured me that they had good wifi at this hotel, but also promised a room that was private and set up for business if necessary. She sent me a link for transportation to the hotel when I arrived at the airport. The breakfast the following morning was exceptional. I will DEFINITELY stay here again. It was clean and QUIET ( especially for a hotel directly across from the airport). Thank you Helen and your staff!

"Very impressed with the accommodations"

5
Dcoats-73, Columbia, Missouri 31/01/2021

I was there for a family funeral and didn't want to stay with family so saw this hotel and i was very pleased with looks from the outside, once inside i saw how remarkably clean it was and decided to stay.

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
Dcoats-73, on behalf of the entire team here at Best Western St. Louis Airport, we are sorry for your loss. We deeply appreciate your taking the time to leave us a great review. We take great pride in our cleanliness standards and are happy that is readily apparent. We hope to see you again in the future and under better circumstances.

"Fabulous hotel!"

5
amandawE9321BO, Macomb 17/01/2021

Amazing hotel and very close to STL. Very clean and hospitable. Great "to go" breakfast for early morning flights. Only issue was it was stated Free Parking, but were charged $5 a day. Also, stated airport shuttle, but only 1 way. They called an Uber for us but when we returned we called for a return and were told they didn't have anyone and that we had to take care of it ourselves. Not impressed with that service. I would have paid for parking had I known. BUT, I would definitely stay again with prior knowledge of these issues!

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
amandawE9321BO, thank you for leave us an honest review! By taking a few moments to tell us what you liked and disliked, you are assisting us to better serve future guests so as they may not experience these same inconveniences. We do offer complimentary parking for the duration of your stay, however leaving one's vehicle while traveling is an additional $5 per night. As Covid (like many) has altered how business is conducted, we are running shuttle service on-call/ scheduled in advance. I do apologize for the lack of communication on this matter. We look forward to offering our complimentary shuttle both to and from Lambert International Airport on a consistent schedule soon! When next your travels bring you thru St. Louis, I hope you will choose to stay again and have an even better experience. Until then, stay well!

"Very nice new hotel"

5
User 11/01/2021

This is a new hotel in a nice location close to STL airport and the highway. Our room was large, modernly furnished and remarkably quiet given the proximity to the airport. The view of the inside of a parking garage wasn't that great but it didn't matter. Breakfast was minimal as usual these days but the microwaveable mini pancakes were actually tasty, and the selection of food showed a nice attention to detail down to the lovely hot chocolate mix. The staff was nice and responsive, the lobby spacious and the facilities looked good.

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
K6028JOcinzia, we appreciate your taking a few moments to leave us a little feedback on how we may improve for future guests to come! We strive to create a peaceful and restful environment for all whom choose to stay with us, and I am so happy to hear that goal was accomplished here. Next time we make certain to place you with a view of our beautiful airport; there's nothing quite like watching planes take off from your room and with no noise disturbance!

"Amazing"

5
ebissen85, Versailles, Kentucky 11/01/2021

Front desk person went above and beyond with helping fix the reservation err that I made. She was amazing and didn't charge us extra for moving out stay date. The breakfast was good. Even tho it was to go items.

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
Ebissen85, your title is exactly how we view you: Amazing! I am so happy to hear our friendly desk attendants were able to make the necessary alterations to your stay so it would be even more comfortable. We look forward to your next stay when in St. Louis, we will have an even better breakfast and hot coffee waiting for you.

"Stay"

5
User 20/12/2020

This hotel was amazing! Very reasonably priced and located close to the airport with a free shuttle and inexpensive long term parking. The inside is very nice and clean and the hotel staff was friendly and accommodating. Would definitely recommend to anyone!

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
752ethan, we are so very happy you had such a great experience! Our long-term parking is a winner amongst many, especially when paired with complimentary shuttle service. We look forward to your travels bringing you back through St. Louis!

""Wonderful stay""

5
User 25/11/2020

I booked this particular hotel because of the great reviews and I must say it didn't disappoint. I tried to come up with something that I didn't like but couldn't. The rental car station was right next door which was a plus.

Helen Capps-O'Neal, Owner at Best Western Plus St. Louis Airport Hotel, responded to this review
Clew2020, thank you for taking a few moments to leave us a review of your experience! We strive to not only meet expectations, but exceed them for all guests. Being located RIGHT next to Enterprise/National/Alamo Rent-A-Car and across from Lambert International Airport we like to think one can't get any closer to either! When next in town, we hope to see you again.

"Amazing Service at a Spectacular Hotel!"

5
880sallys, Kansas City, Missouri 09/10/2020

We arrived after a long day traveling to find Kevin at the Front Desk. He made sure to go out of his way to get us in a ground floor room since he could tell we were exhausted. We also enrolled in the new rewards program after we found out about all the benefits and the special rate we are given for being a member! We travel thru St. Louis often and have stayed at nearby hotels but none of them compared to the service that we encountered from Kevin and Helen the next morning at check out. This best western we found out was brand new after we walked in and even 2 months later it still had the "New Car" smell. Breakfast was Grab n Go due to city and county guidelines but that was totally ok as we are not really big breakfast eaters. We have a trip planned in January which will require us flying and we will now be staying at the Best Western Plus due to the service we encountered. Way to go everyone! Keep up the great work:)

Helen Capps, General Manager at Best Western Plus St. Louis Airport Hotel, responded to this review
880sallys, thank you for the WONDERFUL review of Kevin, myself, and our BRAND NEW property! I am so happy to hear you seized the opportunity to register for our rewards program as well! Whether in town for one night or several we are excited to have become your first choice when travels lead to St. Louis. Give us a call then your flight lands next and our complimentary airport shuttle will be happy to pick you up or drop you off!

"Great Stay!!"

5
User 07/09/2020

My check in with Helen was seamless, the property is beautiful, centrally located and the room assigned to me was facing the airport. It was nice to see the planes landing and taking off. Overall, I'd definitely stay again soon.

"No Free Rooms with Rewards Points"

1
garypJ81JH, Daytona Beach, Florida 07/06/2018

I attempted to cash in my rewards points for a free stay at the Econo Lodge on Woodson Rd. in St Louis Missouri. Then when I went to checkout I was charged= for the stay. Many calls to Choice Hotels along with a letter to the President of the chain resulted only i9n promises of my money back. Over two months now and all I get are promises. Don't be fooled stay away from this chain.

"Pay for a Taxi, shuttle is iffy"

3
User 09/04/2018

Hotel offers free shuttle from Lambert Airport. Sit outside for 90 minutes after 2 calls to Econolodge for ride. Third call got ride. Shuttle bus does not have hotel name on it. Quality Inn shuttle services both hotels but customer is not informed of this fact. Phone is not answered by hotel, apparently who ever answers the phone is suppose to inform you of the fact. Three calls and still wasnt told this. Rooms cheap and clean. Breakfast is cereal, toast and on occasion coffee.Staff polite and friendly. Only restaurant in walking distance is Subway.

"Overnight because of flight problems."

5
drayl2017, Cedar Park, Texas 03/03/2018

Could not have asked for a cleaner room, more polite clerks, etc. Breakfast was only cold cereal, etc. but just fine. Would have liked to take a cup of coffee when I left, but no food was allowed out of the eating area. Nice variety of snacks in the machines. Would be glad to stay there again.

"Basic as can be"

3
jwoodjapan, Nasu 12/09/2017

The Econolodge is located next door to the National/Alamo car rental pickup area, which is convenient because you can catch a shuttle from the airport. The hotel has its own shuttle as well. The rooms are very basic, it's not real clean but it you want to go cheap, it's a good way to do it.

"Please ONLY stay here if it's the last place left on Earth..!!!"

1
335SusanH335, Wiesbaden, Germany 05/08/2017

Thinking that we were only going to stay in the hotel for only four hours awaiting an early flight out of STL. I mistakenly thought this was a good option. Sadly, was I wrong...! The place is extremely filthy, and has to be one of the scariest places after midnight, I have EVER seen...! People were talking, running and screaming in the hallways most of the night. I have no idea what the business was they were undertaking but, I doubt that it was legal in most of the United States. Needless to say my now very tired/exhausted wife and myself were relieved to depart at 0400. Both of us too afraid to even attempt to fall asleep. Like many of the other reviewers have stated. I usually try and find at least one silver lining in everyone of my reviews. We were just happy we were in a place for our early departure. Unless, this is your ONLY STL option. Do yourself a favor and book elsewhere..!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.