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Best Western Hotel President, Rome

4.0/5  - basé sur 1678 notations.
Via Emanuele Filiberto 173,, 00185, Rome, Italy - See map

This hotel in Rome is located within walking distance from some of the main archaeological sites and commercial areas. The Best Western Hotel President is set within walking distance from the Colosseo and the Domus Aurea. This property is well linked to the main roads to the city. All rooms completely refurbished and provided with all modern comforts, such as WI-FI connection. Meeting rooms for up to 35 people. American bar and restaurant on premises. For individual guests the restaurant is available only on request. Subway station, stop "Manzoni", and parking facilities nearby. Enjoy your stay.

Best Western

Hotel President

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1679 guest reviews
NOTE ISSUED
Excellent
513
Very Good
806
Average
254
Poor
61
Terrible
45
REFER TO NOTICE
Business Business
183
Couples Couples
684
Family Family
406
Friends getaway Friends getaway
185
Solo travel Solo travel
80
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Reasonably-priced, close enough to the city center, and public transportation on the corner"

4
11/07/2018

During our two stints in Rome for our vacation abroad, we stayed at the Best Western Hotel President (3 nights and then 2 nights). Were I to stay at a hotel again, this would definitely be high on the list of candidates. While there are small nitpicks I have, there was so much about it that made our trip easy that I'd happily endure them (and just come better prepared next time). Location - A fifteen minute walk east of the Colosseum (we did this walk once and it was very easy) - Next to a movie theater (we didn't partake), a good Gelateria (not a big name or famous, but the pistachio was killer--and not neon green like the "fake" gelato), and a few small bodega- or deli-type markets if you need small things like water, yogurt, some fruit, or cured meats - Around the corner (no more than a 30 second walk) from multiple transportation options: * The Manzoni station for Metro Line A (subway), a quick two stops from Termini, which connects to Metro Line B, the rail lines throughout Italy, buses, and rails to the airport; seven or so stops away from Ottaviano, which pops you out a few blocks away from The Vatican or Castel Sant' Angelo * Tram 3 that leads towards the city center and into Testaccio and Trastevere * Bus 51 that leads towards the Colosseum, Tiber Island, and the vicinity of the Pantheon - A 5 minute walk away from the buses (81, 87) across St. John's Basilica in Laterano that will take you near the Campo di Fiore area - In sum, it's easy to get to transportation that will get you where you want to go anywhere close to the city center. It took us less than 30 minutes by Tram to get to Testaccio, and less than 30 minutes by bus to get to the centerpoint area between Campo Di Fiore, Piazza Novona, and the Pantheon. Finally, if you plan on taking the Leonardo Express between Termini and the airport, you'll only need about an hour total (~15 minutes between Manzoni and Termini, ~32 minutes between Termini and FCO airport, with buffer time in between for walking and buying train tickets). The immediate surrounding neighborhood itself isn't entirely interesting, but I wasn't bothered by it Accommodation and Amenities - The rooms are on the smaller side, but there's enough room for a nighstand on each side and a desk to use your laptop on. Clean decor, good amount of charging sockets, and good lighting. Shower doors / guards were a bit finicky, though. - Depending on the room, you either get a nice view of the street, a nice view of the inner open space between the neighboring buildings, or a terrible few of a wall. We had the terrible view our first 3 nights, and the nice inner open space our second 2 nights. Didn't really matter as we were only in our room for sleeping and recharging. - The walls are very, very thin, and the structure is just prone to noisiness. On our first night there, I woke up at 4AM, and could not fall back asleep because people were either leaving really early to get to the airport or the staff shift was changing. It was probably a mixture of both. Whatever the reason, I could hear all the commotion (wheels rolling on the floor and banter) in the hallways as well as the neighboring rooms--I could even hear someone snoozing their smartphone alarm repeatedly. The following nights I was able to alleviate this with a mixture of earplugs and taking melatonin to help my jetlag. And I don't think I was bothered by commotion after that. But if you're a light sleeper, come prepared - Every room comes with a smartphone, pre-loaded with a tourism-oriented operating system. It's just a secure app that sits on top of Android, on a Samsung Galaxy A3 phone. You can use it to make local calls, browse the web, use Google Maps for directions, and use Google Translate for all your language-barrier needs (all with 4G speeds). Best of all, it is provided for free. I would say that compared to how many public transportation options there are close by, this free phone was of equal importance to us, since we don't have hi-speed global data plans. The Galaxy A3 is a budget-level phone, so it's a tad slow, the battery life isn't the greatest, and the GPS didn't always lock onto our exact location 100% of the time (once in a while it would be maybe 50 feet / just under 20 meters off), but it worked well enough for me to rely on it for all directions as well as scouting out restaurants and reviews on the web. We also carried USB battery packs with us so that we could charge anything on the go. (Note that for a 5 euro fee per day of use, you can also use it as a Wi-Fi hotspot for your own device, but we never felt the need to employ that option.) - There is a decent fitness center with cardio equipment, free weights, and a multi-function machine with different strength training motions and (if I recall correctly) a pull-up bar. We only used it to raid the fridge for a bottle of water but it would have been adequate for our needs - There is 5 euro breakfast. We didn't partake, but it's there if you need it - The restaurant will fill up your water bottles for free. Just take it to the host. They ask that you do this instead of hoarding water from the gym - The bed and pillows were a little squishy. Not the best if you're used to a firmer mattress and pillows. But they have a menu of pillows for you to choose from, which is a nice touch. It's just that the "firmest" pillow on offer didn't really do it for us - Good air conditioning. Very important if you're going in the summer. - Friendly staff. At least, our encounters were friendly. Helpful with public transportation directions or calling a cab. And, selfishly on my part, they all spoke English very well. - Tiny elevators! Can fit four, maybe five, people in without luggage, and only three with luggage. With all the other hotels--slightly closer to the city center--charging upwards of $200 a room, this is a very good sub-$200 alternative (rooms can be had between $100 and $150 depending on when and what you book). If money is no object to you, I suppose you could do better closer to the city center. This isn't extravagantly lavish. But if deciding on a hotel in the future, I would definitely stay here again on subsequent visits to Rome.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Austin S, Thank you so much for your accurate and kind review! We are very happy to know that everything was to your liking and you enjoyed your stay and services provided here at Best Western Hotel President. We look forward to welcoming you back in the near future: keep an eye on all the great offers coming up from our official website! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Cool Rooms"

5
10/07/2018

When you are in Rome and the temperature is 95 deg there is nothing like coming back to a nice cool hotel and a nicely chilled room. The AC was great and for this I have it another star because most hotels in Italy have awful AC. They also had a great staff, and location to the metro and trolly were less than 30 meters, which is very important when at the end of the day you are heading back and don't want to walk a km to get to your hotel. The rooms were adequate and the beds comfortable and nice sized for Europe. Breakfast was so-so however for 5 euro it is a decent deal. The only drawback is they offer no break for children so everyone over 1 yo pays. Another option is to go to the corner bar and order a coffee and pastry. Very reasonable if you stand at the counter vs. sitting. Costs around 3 euro for coffee/pastry. A few drawbacks- lots of tour groups stay here, including school kids so it can get loud/noisy/crowded. When it happened to us hotel security came right up and took care of the noise. Also if you purchase anything along the street by the hotel make sure to ask for a receipt and check quantity/prices/your change as they tried to short count us several times hoping we wouldn't catch it.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear MELPARTYOF5, Thank you very much for leaving your kind feedback following your stay here at Best Western Hotel President! We are glad you thoroughly enjoyed your time with us and happy you could benefit from our great A/C, granting a pleasent stay to all our guests during this hot summer. The Staff thanks you for the praising words! We would love to welcoming you back: take a look at our official website for some promos you might be interested in! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Hotel and good location"

5
09/07/2018

This is a great hotel at a good location. Pros : 1) Nice rooms 2) Very close to Underground Station 3) Friendly Staff 4) Gym and Spa 5) Provides free smartphone so that you can call, use google maps etc Cons : 1) Small Bar and need to hunt the bar tender most times

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Renju N, What a delight to read you've appreciated your stay at our hotel! Thank you so much for your kind words and for taking the time to share it with us. What makes for a great stay are all the ingredients such a comfortable room, useful services, great hospitality and excellent location. We are pleased that you enjoyed it all! We look forward to welcoming you back in the near future: keep an eye on all the great offers coming up from our official website! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very good hotel for sightseeing in Italy"

4
09/07/2018

Hotel is clean. staff are very friendly. It's a good base for spending a few days doing the sights. The Colosseum is a short walk away (about 10 minutes at a steady pace). Underground line is nearby and busses also close. Breakfast is easy and good value. The hotel serves evening meals (need to order) but some in our party were not overly impressed. Plenty of restaurants nearby. I had a small problem with the electrics in my room and the staff were on it immediately and it was fixed in no time. Rooms have a small fridge and also a safe for personal items. Overall it's a very good hotel for the purpose stated. I would use it again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear stephen b, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were pleased to read you've appreciated hotel location and the service provided by our Staff! This is the result of our strong efforts, made to keep the quality always high. It's a big pleasure for us to know you've been fully satisfied of your stay, and we look forward to welcoming you back soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Amazing hotel"

5
08/07/2018

Hotel good...good location..and thx to emanuela and concierge to advice where to eat after the 23pm...the shuttle service from hotel to resteaunt is the top that give the 5 stars to hotel See u soon...!!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Alekos A, Thank you for giving us such a perfect rating and for recommending our hotel to other travelers! We were all happy to read you had a nice stay and we exceeded your expectations. We're especially pleased that you enjoyed the service provided by our Staff! Perhaps is the most important and lasting memory of an hotel. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Great hotel "

4
06/07/2018

For using the metro, this hotel is perfect as there is the manzoni metro station directly outside the hotel. Rooms very nice, good shower & comfortable bed. The location is okay, although not many options for eating. You will have to travel for a decent meal. Avoid restaurant in hotel, however the bar is fantastic. Can't go wrong for a city break to Rome.

"Rome holiday "

1
04/07/2018

Booked this hotel for our stay in Rome, the hotel is old and outdated. We reached early and were asked to come back or wait as check in was at 2 pm, so to kill 2 hrs we left our luggage at the reception and asked to use the toilets. The hotel toilets are worse than public toilets, water and paper everywhere. Once we got our room we quickly got our bags and made our way to the room. The first thing that greets you when you enter the room is this bad smell of some cheap room freshener they use after cleaning the room, eeeks, it just lingers on. When we asked one of the cleaners he said this is a room freshener , if you don't like it please open the windows , We had to open doors and windows to let some fresh air in. Not a good idea to check in straight after lunch. We called the Reception to check if they could move us to a different room but they said no even though we told them about the smell and that there is mound on ceiling in the bathroom, and chipped wood everywhere. I don't know why they write they will try to make our stay comfortable when surely that's not what's happening here. It even says in their little book in the room, please let reception know if there are any issues with the room and they will try to help you. I would not like to stay here again and would not recommend this place if you are looking for quality and comfort.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Shell G, We're sorry for the inconvenience you have had. As you surely know, some days the hotel's high employment force us to wait until every customer's check-out it's done, to provide to our new guests a room clean and settled: that's why the check-in time is, almost in every hotel worldwide, after 2 p.m. Of course in case our rooms are available before this scheduled time exceptions can be made with great pleasure! We are sorry that the smell of the freshener we use to perfume our property it's not up to your liking. We confirm our will to change client's accomodation in case of availability at the time of request, in order to make comfortable our guests's stay. Hoping to have you soon and again as our guest, please accept our best regards. Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Great location"

4
03/07/2018

We arrived by train and it was an easy walk to the hotel..OR there is a metro station right outside the hotel! Also easy walk to the colosseum...of the tram and bus stops are on the cirner. I didnt find the local area as bad as other reviewers..it had character. The room was spacious, breakfast buffet great value, friendly staff, able to leave luggage after check out, kettle in room. All good....but why the polystyrene cups for coffee and tea? Surely some crockery is not hard to provide?

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Kerrie O, Thank you for your having chosen us and for sharing your kind review. We're glad to read that your stay has been a positive experience and that you enjoyed your time spent at our hotel! Appreciating also our location, well linked with all the public transports and to the most important touristic attractions. Regarding polystyrene cups, we do inform you that our Management has already took measures to provide standard mugs in every room (originally we decided to placed polystyrene cups in order to give to our guests the chance to make coffee/tea to go!). We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good Stay! Recommended!"

4
30/06/2018

Note: We stayed here Dec 2017- Jan 2018 (I know! it's been half a year!) For our stay in Rome, I booked about 3 other hotels before finally settling with Best Western Hotel President. And we were not disappointed! Below are some of the criteria I always consider in booking a hotel and might help anyone looking for one too. Location: Literally 5 seconds away from the lobby to the steps of the Manzoni Metro Line (Vatican, Termini) and about a minute away from the tram that could take you to the Coliseum. The only downside is that there aren't much around it and it can be a bit scary. Bedroom: We booked the Economy Double Room and it was huge! And it was a really nice room. I couldn't say anything else about it. Bathroom: It was a modern bathroom. It was really nice as well. The shower was a bit small though. We're asians and we felt it was narrow! Checkin: Very quick check-in. We didn't have any trouble and was right up to our room. We just didn't find the staff very hospitable. Perhaps they were tired or not happy working during the holidays (I would be!). But it's fine I guess, it's the peak season after all. WIFI: Wifi was great! Fast and free! We encountered no problems with the Wifi. Interiors: The interiors are fine. A bit old I would say, but it's still okay. Breakfast: The breakfast was just too much! Haha! The breakfast staff we're awesome! I cannot say enough good things about them! For 5 euros per person., it's darn worth it! Service: Honestly, apart from the breakfast staff, the service of the others we encountered were unfortunately forgettable. Sidenote: There are only 2 lifts. They are quite small and slow. :( Overall, we would still recommend Hotel President! The location is great, price point is acceptable, breakfast is awesome, and rooms are fine. Recommended!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Snob_Belly, Greetings from best Western Hotel President! Thank you for your precise and kind review. We wish to express our gratitude for highlighting the professionalism of our Breakfast Staff, which reflect passion and devotion of who like us, make the best to turn the guests' stay into a memorable experience. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure; we will share your constructive comment with our Front-Desk Manager, for further improvement. We are pleased to know you appreciated your room and hotel location! Indeed, the strategic position well linked with public transport let everyone walk across the most beautiful attractions of the Eternal City. We hope to welcoming you back soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"A great visit"

5
27/06/2018

Clean, fully staffed and centrally located, it was a great place to visit busy Rome.The hotel is beautiful inside and so was the room, especially the large modern bathroom complete with a Bidet and and plumbing fixtures I would love to have at home. The included breakfast was a complete buffet and the food in the dining room was excellent.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Banerman, Thank you for taking the time to share your experience at Best Western Hotel President. We are so glad to read how much you enjoyed your stay at our hotel appreciating our services, facilities and attention to details, to make each customer's stay a great one. We are looking forward to welcoming you back soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Europe vacation"

4
18/06/2018

This hotel was reasonably priced and in walking distance from the Colosseum. The location is also in walking distance from awesome restaurants. Ask the front desk personal for suggestions , they were great. The subway was right outside the hotel for easy acces to the Vatican and other attractions. Clean rooms.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear FreakboyChicago, Thank you for having chosen us and for sharing online your experience at the Best Western Hotel President. We were glad to know that your stay in our hotel has been pleasant and comfortable! Enjoying also our location, well linked with public transports and to the most important touristic attractions. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Over the top customer service, from the front desk, to the morning restaurant staff."

5
16/06/2018

From the moment we checked in late at night the front desk staff was 10+.Helping us with luggage, recommendations on how to get to tourist sites fast and with the least cost, two great dining recommendations. The morning buffet breakfast was certainly worth the 6 Euros, what did it not have !! Even serving capicinos!! Great location right next to the Metro station which takes you everywhere for a very economic price

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear jack s, What left to say? We cannot thank you enough for such lovely words about your experience at Best Western Hotel President! We are extremely happy to read that we were up to your expectations. We do not only take in consideration the quality, but also the professionalism of the Staff and the helpfulness towards the clients. Has been a pleasure having the chance to take care of you and we look forward to welcoming you back to the Eternal city very soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Rome"

5
10/06/2018

Our hotel eas very nice inside very modern and clean. Even the soaps and lotions provided were good quality. There is breakfast available and they have a bar. The staff was more than helpfull and spoke english and spanish ti make communincating easier. Good location right on a metro and bus line.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear J E, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"perfect hotel"

5
10/06/2018

Loved it, room was modern and clean, bed was comfy. Perfect stay for 2 nights while we toured Rome. Even loved the mag mirror in bathroom. We also enjoyed 2 restaurants recommended by the wonderful front desk staff, very helpful. Breakfast was excellent, especially the cappuccino,Thank you Best Western Presidente!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Sandyspence, Thank you for having chosen our hotel and for sharing your experience! We were all happy to read you had a nice stay and we exceeded your expectations. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great service"

5
09/06/2018

Great service. House keeping was excellent. Nice to have a cell phone in the room to use. We had a view at the back which are apartments but it was quiet. Hotel does not look like much from the front but it is very nice.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Gerry H, Thank you for having chosen us and for sharing online your experience at the Best Western Hotel President. We are glad to read that we exceeded your expectations! We love taking care of our guests, working hard day by day to give top quality service with a touch of real Italian style which cannot be standardized, which make your stay an unforgettable experience in the Eternal City. :) We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Unfortunate accident,great support from hotel"

5
08/06/2018

I arrived at the hotel in my car , I'd had a small bump in the car before arriving and I needed to go to the police and the make car dealership the hotel were very helpful they sent a member of staff along with me to translate LJ , I had the car returned five days later all good. I would like to thank Marco and all his wonderful staff at the hotel for making my stay comfortable and relaxing after the accident,this hotel deserves its high ratings position .

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear david w, Greetings from Rome! Thank you for choosing Best Western Hotel President for your recent stay and for taking your time to share your feelings. It's a real pleasure to read that, thanks to the support of our Staff, you have had a great experience at our hotel despite the inconvenience occurred to your car! We will definitely share your kind words with the entire hotel team, as we're sure they will be equally pleased to know their efforts have been noticed and appreciated. We appreciate your compliments and recognition, as it is a great motivating force for us to keep up with the service, so thank you from the bottom of our hearts. We look forward to welcoming you back soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Hotel with perfect location in rome"

4
06/06/2018

The hotel staff is very friendly and helpful. the rooms are clean and comes with a smart phone that you can use to make local calls and has cellular data so you really dont have to buy a local sim. The hotel is just a 10minute walk away from the colosseum and it is just right beside the metro. Highly recommended!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear mary joyce A, Thank you for having chosen Best Western Hotel President and for sharing with other travelers your kind opinion about our facilities and services. It is always a pleasure to receive a positive feedback and we are happy to know that you lived such a pleasant experience with us! Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Enjoyable Stay"

5
28/05/2018

Stayed at this hotel for 4 nights, our room was very clean, comfy bed, variety of pillows to choose from, Bathroom was also clean with complimentary toiletries, white fluffy towels, plenty of choice at the breakfast buffet with helpful staff. Reception staff approachable & answered our numerous questions, Metro station just outside the hotel which helped after busy days sightseeing. The only negative for this hotel is the polyfoam cups in the room not what I would expect from a Great Western Hotel. I would definately stay here again if I visit Rome again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear suebetts2016, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were pleased to read positive comments about the room cleaning and the impeccable service of the hotel! This is the result of our strong efforts, made to keep the quality always high. Concerning your note upon the cups in your room, we would like to take this opportunity to inform you that we've already making some changes and improvement, in order to make our client's stay even more pleasant. We are looking forward to welcoming you back here! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable Stay"

3
28/05/2018

This hotel provides basic facilities , clean and comfortable beds. No swimming pool or any entertainment, the restaurant serves basic Italian food. Very close to Manzoni metro station. Few restaurants near by , the best is up the road call Romantica, there are few small corner shops to buy your water and train tickets.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Bandu G, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Good location"

4
27/05/2018

The President is in a good location and is only 50 metres away from the Manzoni subway, we found the subway was the best way to get around and a 3 day pass is only 18 euros, well worth it. The positives about The President are cleanliness, modern, professional the breakfast is ok. The room is not a bad size, ours had 3 beds, it was ok for the 4 days we were there but may have been a bit claustrophobic if we had stayed longer. A big downside was the tea tray, polystyrene cups, and for 3 people enough for 1 cup each per day not much of a choice. overall the hotel is a good choice for a short break

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Steve W, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are glad to hear that you had a relaxing stay and enjoyed the amazing service! Concerning your note upon the cups in your room, we would like to take this opportunity to inform you that we've already making some changes and improvement, in order to make our client's stay even more pleasant. We are looking forward to welcoming you back here! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very nice stay for our family vacation"

5
27/05/2018

I love the amenities of this hotel. It is a self contained hotel that accommodates anything you might need. There is a nice, more than reasonably priced breakfast. They also serve lunch and dinner as well as have a bar in the evenings. The staff is very professional and attentive to your needs. The beds are comfortable and the bathroom is of good size with a great shower. The walls are somewhat thin but we came prepared with earplugs and a white noise app on our phone. Worked well. Easy walk to the coliseum area and a metro stop right out the door for exploring other parts of the city.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Kyle M, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"well suited to international travellers"

4
26/05/2018

friendly staff, good sized room, teamaking facilities, free wifi that actually works. There is a bar/restuarant- the prices seem fine. Good international breakfast ( cold food better than hot!) Right near St John Lateran.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear mcwDurham, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Absolutely fantastic hotel"

5
24/05/2018

We stayed here for our four day city break, and I can't recommend it more. A perfect base with a short walk to the Colosseum,next to the metro and they provided the manet smartphone at no cost. The smartphone gave us all tourist info and directions we needed, what a fantastic service offered by the president hotel. To top it off the staff are lovely, highly recommend!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear saraeverall, Thank you for your kind comment. We are glad to read you have appreciated our location and the Staff's dedication to our clients! We love to welcome people and make them feel at their ease and satisfied. It would be an honor to have the chance to serve you again in the future. Arrivederci! Warmest regards, Roberta Guest Relations Best Western Hotel President Roscioli Hotels Group – Rome

"Good place to stay"

5
22/05/2018

Stayed here for a city break, great location to visit sites. Approx 10 minute stroll from Colusium and there is a good selection of places to eat. This is also where you can use Hop on Hop off buses. Next to metro underground station to also help exploring. We stayed on a bed and breakfast basis, excellent selection of choice availability on a self service basis. Hotel staff were very friendly and helpful and the hotel was very clean. Lifts available if required. Room smallish but very comfortable and definitely recommend as a base to explore Rome.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear garyralph50, Thank you for giving us such a perfect rating and for recommending our hotel to other travelers! I'm sure our entire hotel staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"It'll Get the Job Done"

3
21/05/2018

I'd suggest this hotel if you want to save some money, stay in a nice/safe place, don't mind it not being too luxurious, need comfortable room, helpful staff, and don't mind at least a 10 minute walk to the city. It's worth it for the price! The AC works well, bed was comfortable, lots of nice pillows, staff was very nice and helpful. Hotel has a breakfast buffet for only 5 extra euro. And a bar that has pretty inexpensive good drinks. It's not the most luxurious, but you can't go wrong for the price. The one major downside is that the walls are very thin. There were several times where I heard my neighbors in the room next to me talking, or their kids playing. It didn't disturb my sleep, but it something that could be noteworthy.It's a decent location: about a 10 minute walk to the coliseum, which is the beginning of a whole world of site seeing. The 10 minute walk is safe, but it's not scenic in any way. Then it's about another 10 minute or 10 Euro cab ride to all the nightlife. My room was nice, on the 7th floor, and even had a balcony! Again, not the most luxurious, but it's a great deal for the price. Has a gym, though you probably won't need to use it because of all the walking you'll do in Rome. Complimentary WiFi is powerful and works everywhere in the building.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Michael F, Thank you very much for taking time to share your experience on Trip Advisor following your stay at Best Western Hotel President. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. We have taken note of the areas where we could improve and thank you for this constructive feedback. Rest assured that we will definitely take them into consideration. We very much look forward to welcoming you back in the future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Roma

"weeks holiday in central Rome"

5
17/05/2018

My husband and I spent a memorable weeks holiday at this hotel. The staff at this hotel were exceptionally friendly and helpful in particular the reception staff especially Luca who was a most helpful and courteous young man. The hotel is within easy reach of the coliseum and Forum and is right beside the subway system which can take you to all the main sites. Breakfast was included and was very good

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Vera C, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. Customer Care is the heart of our job, so we're especially glad to read that you enjoyed the service provided by our Staff! We will share your compliments with our colleague Luca, which surely will please him very much. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Rome with ease"

4
15/05/2018

Great location for walking to our using public transport to get to places of interest. Mobile phone provided free of charge an excellent bonus - used it every day, in particular to find our way around the city and locate places of interest and places to eat. Staff really friendly and helpful, making you feel welcome. Food in house good too - easy to have a snack / meal in the bar area. Buffet breakfast with plenty of selection, although coffee available at breakfast very bitter.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Sessions18, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Nice hotel"

4
11/05/2018

This hotel is right by the metro and the bus/tram stop. It is a busy hotel but we found all the staff to be very friendly and helpful. The room was an adequate size, twin beds, a fair size wardrobe and a mini fridge. Good size bathroom with a shower over the bath which was very powerful and hot. Nice toiletries also. Cleaners were great and our room was spotless. I would take earplugs as the walls are quite thin and noisy neighbours can be a problem. Breakfast was plentiful and a varied choice. I have only given it 4stars because we ate in the restaurant in the evenings (I would advise you book a table because it is very small) and always found the food to be just warm, not hot so unless you are a fast eater it goes cold quickly. All in all a nice stay and a good hotel to spend your time in.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Welshgirl63, Thank you very much for taking time to share your experience on Trip Advisor following your stay at Best Western Hotel President. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. We have taken note of the areas where we could improve and thank you for this constructive feedback: rest assured that we will definitely take them into consideration. We very much look forward to welcoming you back in the future and assure you that we will provide you with our best service at all times during your stay! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Best Western, Rome"

5
10/05/2018

Absolutely brilliant hotel with quick and easy access to the metro right outside, free WiFi, great choice for breakfast and very comfortable rooms, with all the mod cons, fridge bar, kettle cups, tea coffee etc, the only downside is the use of polystyrene cups in the room for tea/ coffee etc,soaps, shower gel, shampoo, shower cap and shoe shine sponge included, good bar with meals available.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Candace P, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Location, location, location"

5
09/05/2018

We stayed here for 4 nights in April 2018. It is a great location, a comfortable 15 minute walk from the Colosseum and most of the major attractions of Rome. Public transportation is handy too although we chose to walk. The room was typical European, small bathroom with only a shower and of course, no facecloths. The morning breakfast buffet was very reasonably priced and the best we encountered in a month of travel in Malta and Italy. The bar in the lobby actually serves a very decent dinner, not a big menu but adequate and excellent prices compared to everything else in Rome.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear ironstoneoaks, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Fantastic location and breakfast: the only 2 good things here"

1
02/05/2018

We checked in in the morning but the room was bad prepared: a lot of dust everywhere, toilet dirty ... We ask to have it cleaned properly and we left. We came back after 8 hours, but nothing has been done in the meantime even if they told us that they did. So I guess this is the way they clean the rooms...

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear ab826944, Thank you for having chosen our hotel and for sharing online your experience. Please accept our apologies if during your stay some of our services were not satisfying to you. I have personally forwarded your feedback to the relevant department: please be assured that this is not the kind of service we usually give, and are taking measures to prevent this from happening again. In relation to this, we would appreciate it if you could provide us with further details about it via e-mail to [email protected] for our investigation. I do remain at your complete disposal, please do not hesitate to contact me for every query or request you might have. We do hope to welcome you back again soon where you will see our usual excellent standards back in place. Looking forward to hearing from you, we send you our best regards. Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great hotel for a City break"

5
29/04/2018

The hotel is situated very close to the metro and about 1 Km from the Colosseum. We were situated on the 1st floor at the back of the hotel which was nice and quiet although we had no view. The room was spacious with a large bathroom/wet room designed for the disabled. The hotel provided a smartphone with "Manet" installed. We could access maps and recommendations for restaurants etc. It also included audio guides to some of the highlights of Rome and could guide us back to the hotel if we were lost! A great idea that I have never seen before. The breakfast buffet was excellent with a wide variety catering for all tastes. Staff were very helpful and friendly.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Sally H, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were glad to know that your stay in our hotel has been pleasant and comfortable! We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Perfect location"

5
24/04/2018

Couldn't have got a better hotel to stay in for our mini break in Rome. Located right opposite the metro, rooms were clean, breakfast was cheap and had an excellent choice. Highly recommend. Room was really quiet

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Lauren P, Thank you for having chosen us and for sharing with other travellers your kind opinion about our facilities and services. I'm sure our entire hotel Staff has been happy to take care of your needs as much as you enjoyed your stay! We are glad you appreciated hotel location, as infact it's truly strategically important as you can reach all Rome's attractions thanks to the subway (located very close to our property), to several buses and also to the tram, able to carry you in every part of the Eternal City. Furthermore our breakfast is simply one of our prides: enjoying the quality of the food and a large variety of products it's definitely the best way to start a day here in one of the best cities in the world. What else does a person need during a vacation? :) We take the opportunity to inform you that has been a pleasure welcoming you as our guest and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent location, very good breakfast - pay for a high floor room with a colosseum view"

4
22/04/2018

Stayed one night while working in Rome. I got a room with a view of the Colliseum but also quiet as on a high floor. Therefore a very nice nights sleep. The room was quite small but modern and well equipped. Breakfast was a buffet but was very nice with good choice and tasty.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Mark D , Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"City break in Rome"

5
22/04/2018

Had a great time staying at this hotel. It was clean, bright, the breakfast was good and the staff were friendly and helpful. It was two stops on the Metro to the station terminus but we mainly walked the 20 minutes back and forward as the Metro was a nightmare. We would definitely stay there again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Jan M, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our Team: It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Bright, cozy and great location"

4
21/04/2018

We were very pleased with this hotel and our room was a good size with comfortable bed and excellent housekeeping service. Defintely worthwhile adding in the reasonable extra cost for breakfast which we found had good variety and quality of breakfast foods. Could be busy in the breakfast area, but people generally move along and don't linger too long so you don't usually have to wait for a place to sit. Great hotel location with the metro a short 5 minute walk away and easy walking to various restaurants or to pick up odds and ends. Quiet for the most part for sleeping. Concierge and staff very helpful (except for one person at the front desk) We would defintely recommend staying at this hotel.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear BillStr, Thank you very much for taking time to share your experience on Trip Advisor following your stay at Best Western Hotel President. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. Thank you for recommending our hotel, we look forward to welcoming you back in the future and assure you that we will provide you with our best service at all times during your stay. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"4 night visit. Very noisy"

2
21/04/2018

Stayed here for 4 nights while visiting Rome within an escorted group. The booking was made by the tour operator. The staff are helpful and friendly, the rooms are clean, modern, and decently decorated, and the breakfast is good. The hotel is walking distance (15-20 mins) from the main historic sites and well placed for buses, trams and Metro. However the noise from the road made sleep very intermittent. We had a room at the front of the hotel, overlooking the street, which is the position of almost all the accommodation. For most of each night we were disturbed by loud motor bikes, sirens on emergency vehicles (sometimes even at the dead of night) and squealing trams. I found sleep impossible without ear plugs, despite having the double glazed window tight shut and the metal shutter closed. A basic requirement for a hotel is to be able to provide a decent night's sleep. Therefore I cannot recommend this place unless you are used to sleeping through a serious level of city uproar.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Charles F, Thank you for having chosen our hotel and for posting a review on TripAdvisor. While we are delighted to hear that you enjoyed the service provided by our Staff and our breakfast, it is with regret to learn of the inconvenience that you have encountered during your stay. Kindly accept our sincere apologies that we did not live up to your expectations on this occasion. Our hotel is centrally located and Rome is a big crowded city, those things lead to the fact that it is quite normal to have noise even during the night, unfortunately. However, we're sorry if you haven't relied on our Reception staff so to assist you by assigning another room more silent: the hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible. Each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. In the meantime, please be assured that we will make every effort to pay attention to more details. Hoping to have you soon and again as our guest, please accept our best regards. Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Clean, friendly and affordable. Very pleased with staff and accommodations!"

5
14/04/2018

Clean, friendly and affordable. Very pleased with staff and accommodations. And some very good restaurants nearby. Better than many Best Western hotels we've stayed at in the US. Modern bathroom, large bedroom and great housekeeping services. Lobby bar affordable and wecoming. Restaurant was great with a very nice selection of meals. Breakfast was fantastic with a very large selection of foods to choose from.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear J8415JLjohnl, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President. It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Hotel near Colleseum and metro"

3
09/04/2018

Our room was on the front of the hotel over the street and noisy at night.Very well appointed room, We had the standard double so two beds pushed together with a crevasse in the middle. Mattress was comfortable. Breakfast was 5 euro per day with assortment of breads, meats, cheese, fruits, and a cool pancake machine. The runny eggs and soggy bacon weren't to my American taste.The staff was friendly and welcoming. The bar was wonderful with a great competent bartender. Food offered was very good (Roman chicken, pizza, etc) House wine was 2 euro a glass and amazing. The hotel was a 15 minute walk from the Colleseum and located right over a metro station. The neighborhood offered few restaurant choices and was dirty. The female desk clerk marred the stay with her unfriendly rude treatment. A nice hotel overall.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear William J, Thank you very much for taking time to share your experience on TripAdvisor following your stay at Best Western Hotel President. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. We have taken note of the areas where we could improve and thank you for this constructive feedback. Rest assured that we will definitely take them into consideration. Concerning your experience with our Front-desk Staff, accept our deepest apologies: please be assured that this does not reflect our service standards and that we will follow up the situation with the relevant department. Hospitality, in all its forms, is an art that can never be underestimated and must be treated in every detail; our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit in Rome, we can welcome you once again at our hotel to prove, that we are really passionate about guest service. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Could not have had a better experience"

5
09/04/2018

On a very recent short break to Rome I chose this hotel on reviews and personal experiences of other BW hotels. I was not disappointed as the room was clean, tidy, well appointed and comfortable. The restaurant was delightfully decorated, spacious and with efficient and dedicated staff it made dining a pleasant experience. I had breakfast on each day of my stay and there was a very wide range of food available that was always beautifully prepared. Located within yards of the Rome Metro, tram and bus services and a short walk to the Colosseum the hotel was placed perfectly for my needs. With a good bar and extensive evening meal menu I thoroughly enjoyed my stay and hope to visit Rome and the President again soon.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear John R, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a pleasure to host you again in future. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Easter break "

4
05/04/2018

The following is my opinion on my experience for the time Myself and my partner stayed 1-4 April 2018. The hotel is situated right outside a metro station. It was really as to get to and from everywhere using the metro. The coliseum is only ten minutes away on foot. The hotel was clean, tidy and well presented. The reception staff were all, friendly and very helpful for all of our needs. They all spoke excellent English. The staff at Breakfast were just as polite and helpful. The room was clean and tidy. The bed comfortable and clean. The bathroom was the same. We didn't spend a lot of time in the room, however we had no issues. Some morning noise. Tea and coffee facilities in the room were good. So was mini bar and safe. Overall a great place to stay, I would definitely stay here again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Tom T, Thank you for having chosen us and for recommending our hotel to other travelers! I'm sure our entire hotel Staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good value for a good location"

4
03/04/2018

We stayed here from 10/28/17-10/31/17. Of all the hotels we stayed in for the two week duration of our trip, this was by far the best hotel we stayed in. The location is great, right off the subway exit and is about a 15 minute walk to the Colosseum/The Forum. If you really enjoy walking and are into exploring the city via your own walking tour, then this hotel is also a good location to other key sites like the Trevi Fountain, the Pantheon, the Spanish steps and Altare della'Patria. Also, because it is right by the train station, it makes it easy to get to Vatican City, if that's one of your destinations. Additionally, it's about 3 blocks away from a non-touristy, quaint little mom & pop restaurant “Hostaria I Buoni Amici,” which I highly recommend. The hotel and rooms are very clean and spacious, compared to other hotels in Europe. Each room has a complimentary mobile phone that you can take with you to navigate the city. For a small fee, they also offer a very good breakfast with a nice selection of local and American options. Additionally, they have a children's breakfast station with kid friendly food items, and arts and crafts. If you're planning of departing early, prior to their breakfast hours, you can pre-order a breakfast to-go, of course for a minimal fee. They have a restaurant Overall, I highly recommend this hotel.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear aztkdiva, Thank you for having chosen us and for recommending our hotel to other travelers! It was flattering for us to read that you have been totally satisfied by your stay! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Great hotel well placed for exploring"

5
02/04/2018

Stayed here for a couple of nights over Easter and really glad I chose this one over the others I looked at. Clean and comfortable rooms at reasonable prices with fast WiFi and a really good shower for once in a hotel!! Located within 15 minutes of the colosseum on foot and a metro station literally outside the door. Staff very friendly and helpful with advice on how to get around and where to eat. We ate at the hotel for dinner but not breakfast and was a little disappointed with the choice of food but the quality was ok and not expensive. Only gripe- polystyrene cups in the room for your tea / coffee rather than china ones which for a 4* is simply not good enough but in no way did this detract from a wonderful stay.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear dmcphers, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Well located by a subway station"

3
29/03/2018

The standard of the hotel is not the latest. It is clean and well maintained. BReakfast has most of what one can ask for. Staff is very attentive and friendly. Easy check in/out. Prices ok for the the hotel standard.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Anders L, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Incredible Value for Money"

5
23/03/2018

A really good hotel with an amazing breakfast! The rooms are very clean and modern and the staff are very friendly and helpful. While it is not right in the centre of the city, it is 50 metres from the Manzoni Metro Station, so access to all the sights is very easy and cheap. You can also walk to the Colosseum in 15 minutes. The breakfast is fantastic and the bar is not overpriced - UK pub prices, unlike the centre of Rome!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear iainmartin269, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable hotel"

5
21/03/2018

Well priced. Very close to the Metro and therefore easy to get into the centre of Rome. A shortish walk to the Colosseum. Rooms are a reasonable size, clean and the beds are comfortable. Our room overlooked the main road but traffic noise wasn't intrusive. Staff were helpful. Breakfasts were okay.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear JohnMacSeville, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Average hotel"

3
05/03/2018

We were put here for the night as our flight was cancelled due to bad weather. We stayed in Hotel Artemide for four nights which is also four star.You cannot compare the two hotels . Artemide was outstanding on all levels.This was average at best.Clean room,comfy bed,room quite large for Rome.The room was cold with a bath which had rust in it and s shower which was fine.Polystyrene cups for tea and coffee! Breakfast was edible.dodgy looking sausage and bacon.??.we stuck to toast and boiled egg.Lots of stodgy cakes and croissants. Staff were pleasant enough.Hotel was clean . Overall it's ok.But I wouldn't choose it should I return to Rome .

"Cancelled flight"

4
05/03/2018

We spent the night here after our flight home was cancelled, the hotel is nice, the staff are friendly, the breakfast was good. We walked to the colleseum- about 10 mins. Rooms clean and comfy and spacious.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear jnicholson6, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Great stay"

5
03/03/2018

We got delayed from the poor weather and was taken by our really rubbish travel company Jet2 to this hotel to stay the night when we got here it was a total shock to our system as this hotel was amazing the staff where out of this world and couldn't be anymore help-full such a difference from the Horrid hotel Cilicia that was like a scene from the horror movie psycho. We had an amazing room at hotel president and the meal at the bar was amazing and very cheap as was the drinks wish we had stayed here. Would recommend this hotel to everyone who wants to visit Rome. The breakfast was out of this world also. Thank you for a great last night in Rome HOTEL PRESIDENT.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Justme10000, Thank you for sharing with other travellers your kind opinion about our facilities and services. I'm sure our entire hotel Staff has been happy to take care of your needs as much as you enjoyed your stay! We were so happy to read you had a nice stay and we exceeded your expectations. I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Weekend away with friends"

4
08/02/2018

I came to stay here with my partner & a bunch of friends for the Six Nations rugby in February 2018. The staff were polite & friendly, the hotel was clean & modern. All in all we had a very good stay. You are looking at about 35 minute taxi from the airport or you can catch a train from the airport to the Termini & then hop on the Metro a couple stops which takes you right outside the hotel. Breakfast was good, continental, very good choice. There is an open bar near the reception which we found very reasonable. The hotel is located on an intersection which is very busy so be prepared in the mornings if you have a room facing the road to have some noise, trams, busses & cars all loving to "toot" their horns are all too apparent, this would be the only down side which is no fault to the hotel, we were on the 7th floor and could clearly hear the Italians love for horn blowing! Would I stay there again? Having gone to Rome on a few occasions I would say Hotel Universal from Best Western wins it slightly better for location and low noise pollution. One last note which is the really downside was the hotel recommended Bistro Al 133 a one minute walk from the hotel. DO NOT EVEN ENTERTAIN IT! 10 of us went there on the hotels recommendation and we got well & truly ripped off, seasoned travellers all of us have never come across such an experience, but that review is for my next write up under their restaurant, i just wish the hotel do not recommenced this place as it left a nasty feeling amongst us all.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Dimples50, Thank you very much for taking time to share your experience on Trip Advisor following your stay at Best Western Hotel President. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. We have taken note of the areas where we could improve and thank you for this constructive feedback; our hotel is centrally located and Rome is a big crowded city, those things lead to the fact that it is quite normal to hear some "city" noise, unfortunately. However, our hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible, also by assigning another room more silent and more suitable to your liking. Each and everyone of our guests is important to us and our goal is to make their stay the most cozy and comfortable possible. It is with a smile that we noticed your preferences for the Best Western Plus Hotel Universo, another property belonging to our hotel chain. Concerning your note upon the restaurant recommended by our Staff, we're deeply sorry for your experience! I have forwarded your comments to my colleagues: thank you so much for your opinion. We very much look forward to welcoming you back in the future and assure you that we will provide you with our best service at all times during your stay. Please consider myself and the rest of our Team at your complete disposal, should you wish to arrange any details of your future reservation. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable Stay"

4
29/01/2018

Stayed at the hotel in August 2017. It is a fairly good hotel with good connectivity. Most of the attractions are walking distance from the hotel and others can be reached easily by bus. We couldn't use the metro station that was just a stone's throw away from the hotel as it was under repair when we visited the place. The breakfast buffet spread was good, being a vegetarian, even I came across adequate eating options. The rooms were comfortable. The staff was average, not very friendly but we hardly stayed at the hotel and were busy exploring Rome. FYI for all other travelers, a per night stay tax is imposed on the room rent when you check out from the hotel. We had booked through a travel agent and were not aware of it as it was an all paid for trip. This is a norm across Italy and so better be prepared for it.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear chhavisharmasingh, Thank you for having chosen us and for sharing with other travellers your kind opinion about our facilities and services. We are glad you appreciated hotel location, as infact it's truly strategically important as you can reach all Rome's attractions thanks to the subway (located close our property), to the tram and to several buses, able to carry you in every part of the Eternal City. Furthermore our breakfast is simply one of our prides: we have a splendid machine that guests use to prepare pancakes, a selection of fresh jam or Nutella, cakes, croissants, cold cuts, scrambled eggs,bacon, tea, american coffee, cheese, hot bread, fruit, yogurt...and so much more! For those who have an intolerance to gluten we offer a product series without gluten and lactose-free. An eye for detail even for those who choose to eat vegetarian: tomatoes, mixed salad, carrots, white rice and integral etc. Enjoying the quality of the food and a large variety of products for the buffet breakfast is definitely the best way to start a day here, in one of the best cities in the world. In the end, we would like to take this opportunity to inform our clientele that the city tax it's imposed in Rome from 01.01.2011. The amount of the above fee for 4 star hotels is Euro 6.00 per person, per night, for a maximum of 10 nights stay, and will be collected by the hotel Reception upon departure. Please be aware that the above tax is totally due to the City Council (Comune di Roma) therefore it's not a charge for hotel services. Concerning the Staff, we have taken note of the areas where we could improve and thank you for this constructive feedback: rest assured that we will definitely take them into consideration, since our first goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Roma

"Great location"

4
23/01/2018

The hotel was a standard Best Western, with typical European amenities. Easy access to Metro, and within walking distance of the Colosseum. The staff was friendly and helpful, and all spoke English. I would recommend this place to Americans traveling to Rome. They also were helpful in recommending a reasonably-priced restaurant with fine food and outdoor seating.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear PhantomPhlyer, Greetings from Best Western Hotel President! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice hotel"

4
18/01/2018

Stayed in May 2017. The hotel is in good location, just next to metro station and around 20 minutes walk from Roma Central Station. The hotel is just 10 minutes walk from Colosseum. Check in was fast and the staff was efficient. I opted for single room and it was really small but comfortable. The bathroom was also small but was convenient. Breakfast was nice and I liked my stay. Nice hotel, recommended for those who want to explore the city by own.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Sheikhoo B, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time spent with us! We look forward to welcoming you back in the near future! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent base"

4
14/01/2018

This hotel was a perfect base for exploring Rome. Right next to the metro stop and a ten minute walk from the colleseum. Well priced and good sized, clean rooms. Great bathroom! Arrived early but were able to check in. Breakfast also good, large selection but mainly cold food choices other than eggs. Would stay again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear ser_tay13, First of all we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President. It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Roma football and city break"

5
09/01/2018

Excellent hotel in a cracking location. Metro stop literally outside the front door, so very quick and easy to get around the East side of the city. Alternatively you can of course walk everywhere. The Colosseum and Roman Forum is a 10 minute walk, and then it's very easy to walk on from there to see all the sights. It truly is worth walking the city because there is something to see around every corner. The hotel itself was excellent, although rooms at the front can be noisy, big breakfast for €5, good restaurants close by, friendly/professional staff. If you're here to watch FC Roma, you need to get to Flaminio Metro stop next to Piazza del Popolo, which is either 20 minutes on the Metro from the hotel, or a lovely walk across the city. From Flaminio you catch the tram outside which takes about 15 minutes to the stadium; you can buy a ticket from the newsagent by the stop or just use your Metro ticket. After the match it was surprisingly easy to catch a tram back.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear simonjwelch, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Smartphone worth the price"

5
08/01/2018

They provided a smartphone that offered free GPS outside of the hotel - this was AMAZING, as we did not have to pay the extra cost for data on our own smartphones just to get around the city. The staff was friendly, the place was clean, and the breakfast was absolutely delicious with so much food for a great price!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear mmiller644, Thank you for having chosen us and for sharing with other travellers your kind opinion about our facilities and services. I'm sure our entire hotel Staff has been happy to take care of your needs as much as you enjoyed your stay! We are glad you appreciated hotel location, as infact it's truly strategically important as you can reach all Rome's attractions thanks to the subway (located aside our property), to the buses and the tram, that carry you in every part of the Eternal City. Furthermore our breakfast is simply one of our prouds: enjoying the quality of the food and a large variety of products for the buffet breakfast is definitely the best way to start a day here in one of the best cities in the world. What else does a person need during a vacation? :) We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Disappointed and Frustrated, to say the least......."

2
08/01/2018

Essentially, we arrived in Best Western Hotel President on Friday, 22nd December 2017 in the afternoon having travelled to Rome via a flight operated by ALITALIA S.P.A. I was with my wife and with my son. We departed from at 1745hrs and arrived in Fiumicino Airport at around 1900hrs. We had three luggage, 30******87 in my son's name, 30******88 in my wife's name and 30******89 in my name. When we went to collect our luggage from the conveyor belt, my luggage, i.e. 30******89, did not arrive. Ironically, I mentioned this to the reception whilst checking-in and I was told that this happens frequently but at some stage the luggage is found! I reported the case to Fiumicino Airport authorities who immediately filed a formal report, of which I was given a copy immediately. On Wednesday 27th December 2017 at approximately 2220hrs, we received a phone call in our Hotel room and my wife was told that our missing Luggage was due to be delivered to our room within minutes. Indeed, the lost Luggage was returned to my Hotel Room and my wife and my son are witnesses to the delivery that took place around 2230 hours, i.e. 5½ days after our arrival in the Hotel . I was not given any written report from the Hotel porter and when I asked for it he told me that he will have to ask his superiors for this. The following morning, i.e. Thursday 28th December 2017, I have requested the receptionist for the report but I was advised that the Manager was not available and that he would be available on Friday 29th December 2017. More surprisingly, I was informed that my (lost) luggage was actually received by the Best Western Hotel President via Emanuele Filiberto 173 Rome, Italy, on the 23rd December 2017 in the evening. I was shocked, to say the least, when I heard this as it simply meant that the Best Western Hotel President has negligently held my luggage including my personal belongings and fine clothing (for Christmas), in its' custody for over 5½ days. As you can appreciate, since this was my personal luggage, I had no alternative other than that to replace all my personal belongings since I did not have anything with me other than the clothes I travelled with. I tried to drag my feet as much as possible, however in view of the fact that we had specific invitations for Christmas Eve and Christmas, I had to simply purchase replacement items before the Christmas festivities themselves. The cost of these, which is clearly supported by ORIGINAL Receipts, is what it is. The items include, Toiletries, Underwear, Clothes and adequate clothing for Christmas Eve and Christmas. To add insult to injury, when the Luggage was returned to the Hotel from Alitalia on Saturday 23rd December, it had a TAG, which I still have in my possession, which clearly indicated my NAME and MOBILE NUMBER. Here, the Hotel did not even bother to contact me……………. Clearly, I have incurred all these expenses due to the negligence of Best Western Hotel President, and despite my attempts to get a compensation from the Hotel, they literally ignored my pressure even though they have explicitly admitted that it was their fault NOT to have given me the luggage as soon as they received it from Alitalia.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Kenneth J F, Thank you for your review. On behalf of all the Staff and Management, please accept our deepest apologies for the inconvenience you had during your stay. I've personally spoken with our Front-Office Manager, I've read carefully your words and I completely understand your disappointment. We feel the need to inform you that, on these particular situation, during the check-in we must know expressly if our guests have had some problem with the airport service, if they are expecting pieces of luggage, or packages, etc. In relation to this, we put an alert at the Reception Desk for all the Staff, in order to avoid such unforeseen issues. Most of all, when airport authorities give to the guest some news about the luggage we have to be informed, since we hold in our storage also luggages sent from guests whom will arrive to our hotel within some days. Apologizing once more, we trust in your believing that we did not absolutely wanted to discontent you, and we look forward to a future opportunity to better serve your lodging needs. Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival until your departure. We hope, that during your next visit in Rome, we can welcome you once again at our hotel to prove that we are really passionate about guest service. I do remain at your complete disposal, please do not hesitate to contact me for every query or request you might have. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Modern Western Hotel "

4
07/01/2018

Stayed Christmas to New Years Eve. Family trip with our two teenage sons. We had a two room “suite” that worked well for our family. The rooms are updated/modern and very clean. The rooms are “European” so they are small but have all the needs. We had an inside room not facing the interior courtyard (not the street) and it was quiet and private. The staff was very helpful and spoke English. The morning breakfast was the usual European breakfast and could use some variety from day to day but for 5 euros it was a good value. The location is good, close to the subway and rail cars. Taxis are dirt cheap in Rome and we took taxis the entire trip. The bar and restaurant are doable and affordable. We found great local restaurants and a grocery store within a Few blocks. No regrets, solid 4 star hotel and experience.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear MattThom, First of all we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great hotel great all"

5
06/01/2018

We just left hotel with my familiy. Amazing features: 5 meters from metro, you can go walking to major city center attractions, great very rare in europe customer services and finally great food at good price fro breakfast and late dinner after full day. Rooms are well equiped and new. Do not expect luxury but very good quality overall.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear danielvaie99, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Great staff and service."

5
04/01/2018

Amazing service and quality of staff, the location it´s great you can move to anywhere in Rome frome there, you can go walking to the Coliseum and the Roman Forum from there, has a Subway Station just out side the hotel.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Carlos R, Thank you for having chosen us and for sharing with other travellers your kind opinion about our facilities and services. We are glad you appreciated hotel location, as infact it's truly strategically important as you can reach all Rome's attractions thanks to the subway (located aside our property) and to the several buses,which carry you in every part of the Eternal City. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Amazing service and quality of staff"

5
31/12/2017

Our recent stay at this hotel was fantastic. The staff will "bend over backwards" for any request. Extremely informative and helpful. The location of the Metro station (right outside the door!) was a bonus. Although there weren't many good eating spots immediately nearby, we found that it was easy to jump on the metro and head to an area with more variety. ( We purchased a 48 hour travel ticket and really got our value for money!- many of the tourist attractions are on the same metro line!) Only a short 12-15 minute walk from the Colosseum and Roman Forum as well. Oh: and their huge breakfast meant that we could last until dinner!!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Warwick H, Greetings from Best Western Hotel President! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable "

4
06/12/2017

Nice location, u just walk a few blocks and their plenty of restaurants and shops near by Also to get a view of the water is also fairly close too The hotel has an excellent staff that goes out of their way to assist you They a good lounge to hang out in The climate control in the room are excellent Good tv coverage Food at the Resturant both breakfast and dinner were good

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Thomas F, Greetings from Best Western Hotel President! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Best Western - great service"

5
04/12/2017

Good price for the service. Nice view on city. Tea is available in the room. Great location - it is possible to reach Colosseum or Central Station (Termini) on foot in less than 20 minutes. Hotel is located near Metro station. City tax and breakfast might not be included in the price.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear zaigao, Thank you for your kind comment. We are glad to read you have appreciated our services and hotel location! We love to welcome people and make them feel at their ease and satisfied. It would be an honor to have the chance to serve you again in the future. Arrivederci! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Very Comfortable"

4
03/12/2017

Was a comfortable large room. The decor was bright, the bed comfortable and great pillows. The shower was hot with strong pressure - walking distance to several nice restaurants. Caters to the American market - Free wifi was nice and also provided a "free Manet Smart Phone" for use while in Rome. Location was a bit remote but we were shuttled everywhere so not an issue.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear MaddyLibby, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were so glad to know that your stay in our hotel has been pleasant and comfortable! We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Decent for money "

4
16/11/2017

Hotel was lovely, room was spacious and quiet. We had a room at the back of the hotel. It is about a 10 minute walk to the Colosseum, and less than 10 minutes in an Uber to the city centre. Great Breakfast and would stay again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear gabriella1194, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great hotel stay"

4
15/11/2017

Our tour was in the hotel for three nights and I did not hear one negative comment. The rooms are probably the best we have stayed in on the trip. Spacious, clean, and well maintained. The breakfast was again the best on our trip with great variety. Dinners were nothing real special but we were on a trip menu so the choices were limited. Over all, this was our best hotel out of the five we stayed in.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Michael J, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your stay! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Rome city break"

4
10/11/2017

We booked a four night city break to Rome with Riviera Travel, they were excellent. We have travelled with Riviera Travel on city breaks before and will do so again. The tour manager was knowledgeable, showed us around both by coach and on foot. The hotel President was comfortable, has a good breakfast buffet and a reasonably priced evening meal, though there are typically Italian restaurants close by. The Colliseum is about 10 minutes walk from the hotel. The main road is a bit noisy but can request a rear facing room.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear AnnetomChester, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. It was flattering for us to read that you have been totally satisfied by your accomodation, and by our services! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Visit to Rome"

4
09/11/2017

We stayed at the hotel for 4 nights the rooms were very good clean and comfortable,the restaurant is very nice a good selection of food for breakfast ,a nice menu choices for evening meals if you wish to eat in the hotel .

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear teresaalan2017, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Great hotel"

5
06/11/2017

The hotel is situated in a perfect area! 2 metro stations from Termini railway station, but you can walk too, is not that big distance. From the hotel to Coloseum or to San Giovanni in Laterano Church is 10 minutes... The staff is very friendly, especially the blond waitress-don't remember her name The food is very good. I totally recomand this hotel

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear aline811, Thank you for having chosen us and for sharing with other travelers your kind opinion about our facilities and services. I'm sure our entire hotel Staff has been happy to take care of your needs as much as you enjoyed your stay! We are glad you appreciated hotel location, as infact it's truly strategically important as you can reach all Rome's attractions thanks to the subway (located beside our property), to the Tram and to several buses, that carry you in every part of the Eternal City. We love taking care of our guests, working hard day by day to give top quality service with a touch of real Italian style which cannot be standardized, which surely make your stay an unforgettable experience. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good value- great staff- convenient location"

4
06/11/2017

My wife and I spent 3 nights here in early October and were very pleased. Hotel room was comfortable and average size by Europe standard. Breakfast was very good with a wide variety of options. Front desk were great with directions and any help needed. Hotel is located about 50 ft. from Metro which makes getting around city very easy. About 20 minute walk to Colisseum or quick metro ride.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Edward S, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a pleasure to host you again in future. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable and well located hotel"

4
25/10/2017

We stayed here for 4 nights in October. This is a comfortable hotel, with tea and coffee making facilities in your room which we found is rare in Italy. Room was large, quiet and bed very comfortable. Ask for a room on the rear of hotel as hotel is situated on a busy junction and other travellers said it was noisy in rooms on front. Breakfast was a bit disappointing, lots of choice but average quality and the self service coffee was awful and the fruit juices tasted like they were flavoured water. You can order a cappuccino or espresso from the waiters but we found it so busy at breakfast it was difficult to get their attention as they were rushed off their feet. We were successful on our last day and the cappuccino was fabulous. The hotel is located near to metro station so really handy for getting up to the key sites. It is also a short walk (15-20 mins) from colosseum and forum, also San Clemente church which is definitely worth a visit to see the excavations underneath. Lots of good places to eat near by and would recommend Le Virtu in Tavola, via Domenic Fontana 26/28

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Izzie5, Thank you for having chosen our hotel and for posting a review on TripAdvisor. While we are delighted to hear that you enjoyed our room , it is with regret to learn of the inconvenience that you have encountered during your stay: kindly accept our sincere apologies that we did not live up to your expectations on this occasion. In the meantime, please be assured that we will make every effort to pay attention to more details. Again, we appreciate your feedback and hope to welcome you back to our hotel in the future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great 4 Star Hotel"

4
23/10/2017

Great staff, great family room (did have kettle and mini fridge). For air con to work make sure you have shut the window properly. Only one socket works when room cards not plugged in. So make sure iPad in this one when you go out. Breakfast was good, caters for many different nationalities tastes. Staff all very friendly and approachable & arranged transfers. Only down side and their has to be one for the price is location. Not many eateries within walking distance you need to use the public transport, this said it is on the door. If went back to Rome would stay here again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Kevin S, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests' satisfaction is always a pleasure for us. We take the opportunity to inform you that has been a honor welcoming you as our guests, and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Group booking"

4
22/10/2017

We stayed here for four nights with Riviera Travel. A good base , breakfast was fine, plenty of choice, didn't eat there in the evening but were told it's quite cheap and reasonable. The bar is pleasant. Many rooms face the street so were very noisy at night.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Celia S, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Friendly staff and good location"

5
22/10/2017

We spent four nights at the Best Western President in September and can't wait to return! It's ideally located within walking distance to major attractions and a metro station just a stone's throw away from the hotel. The first night of our holiday we were in a room that faced onto the street, which was rather noisy. However, the next day we moved to a courtyard-facing room, which was much quieter. The hotel was clean and tidy throughout, as were the rooms and the beds were extremely comfortable. Breakfast was great with a really good choice of fruit, pastries, cereals, cold meats and cheese and a couple of hot dishes. Each morning in the restaurant we were greeted with a warm smile and nothing was too much trouble for the attentive breakfast team. When we are able to make another trip to Rome, our favourite city, we will definitely be returning to this hotel. We highly recommend it!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear ColB2, Greetings from Best Western Hotel President! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great access to subway and professional staff"

4
22/10/2017

The hotel is 0.5 mile from the Termini station and steps away from a subway stop. The access to the subway makes this a very convenient location. It is also within a 20 minute brisk walk to the Colosseum. The neighborhood the hotel is in has no attractions and there are not many good restaurants. The staff was very professional and helpful and the hotel felt clean and maintained. I wouldn't consider this a 4 star hotel but it was a reasonable price and an easy option for Rome. Great breakfast!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear hmcgirk, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Good location and also service"

5
11/10/2017

This hotel was very clean and staff was very friendly. Public transportation very near by and good restaurants near by also. Breakfast was also good with lots of choices. This hotel was close to near by sightseeing places

"Excellent hotel to use as home base for your visit to Rome"

4
10/10/2017

This hotel provides spacious. clean rooms, nice bathrooms, and a very nice breakfast buffet. It is located a short walk from a couple of beautiful churches and a 15 minute walk to the Colosseum. Best part of the location however is that public transportation is available right outside the door - street car and subway stops.

"Great brekky!"

4
04/10/2017

This was probably the best hotel we stayed in throughout our Italy stay. Although the street seems a bit run down, the hotel and all its facilities is very clean and modern. The best thing about this hotel was probably the 5 Euro buffet breakfast every morning! It was great with many options. Location is quite good with the train station right in front and only a 10-15 minute walk to the Colosseum and Roman Forum. Our room was big and spacious with a nice big window overlooking the street and one of the most comfiest beds I've slept in. This is a good place to stay!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear mishfaife, Thank you for having chosen our hotel and for sharing your experience! We were all happy to read you had a nice stay and we exceeded your expectations. We really hope to see you soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Great location for visiting ancient sites"

4
29/09/2017

Colosseum just over 10 minute walk even in searing August heat. Justifiably four star standard. Breakfast restaurant staff very professional. When they offer you fresh brewed coffee this is first rate much better than the self service option. Special thanks to Ireneo who is welcoming, attentive and has genuine delight in serving you. However, we had requested a quiet room but our neighbours were noisy insomniacs who sung like talent show rejects in the wee small hours. Plus noise of running water behind our bed head. When we brought this to the attention of reception staff, initially not very helpful. However by evening we had been given an executive room and had peace. The larger rooms bathrooms are behind the bedheads of standard rooms which solved the nocturnal waterfall noises. Despite this issue after it was resolved, I would not hesitate to stay at The Hotel President upon a future visit to Rome.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear travelbear082, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests' satisfaction is always a pleasure for us. We are glad to hear that our Staff made your stay pleasant: we will share your compliments with our colleague Ireneo, which surely will please him very much! We do not only take in consideration the quality, but also the professionalism of the Staff and the helpfulness towards the clients. We take the opportunity to inform you that has been a honor welcoming you as our guests, and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Hadi from Iran"

4
27/09/2017

We enjoyed our stay in Best Western hotel in Rome very much. Manzony station is right in front of the hotel linking the passengers to different locations. The room was clean and tidy and it's renovation has put an added value to it. Breakfast was super and the staff professional & kind. I should also express my appreciation to Mr. Ubaldo & Ms Beatrice for their kind services to the guests at the front desk.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear 689hadin, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by our services and by the hotel location! Customer Care is the heart of our job, so we're especially glad to read that you enjoyed the service provided by our Staff! We will share your compliments with our colleagues Beatrice and Ubaldo, which surely will please them very much. The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good location for a group hotel"

4
26/09/2017

Near the main station and 2 superb museums. OK for groups. Rooms clean and comfortable but 2 single beds! Shower door did not close properly so floor got wet. Breakfast quite good but very busy so allow extra time. Only 3 lifts and they are small so if you have luggage it takes a while.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear HoneyD337, Thank you for having chosen Best Western Hotel President and for sharing with other travelers your kind opinion about us. We are delighted that you enjoyed your stay! Concerning your note upon the room assigned, we're sorry that you haven't relied on our Reception Staff so to assist you by assigning another room more suitable to your liking! the hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible: each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. Client's satisfaction is one of our first aims, so don't hesitate to ask us whatever you might desire. With the hope of being chosen again for your stay here in Rome, we send you our best regards. Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Really Good Hotel!"

5
22/09/2017

Stayed here in August for four nights and couldn't recommend it enough. Air conditioning was amazing, beds are super comfy, breakfast was nice and our room was cleaned every day with fresh towels. You are literally a 10 minute walk from the Colosseum, they hotel also provide you with a phone in your room which you can take out to use for GPS etc found this extremely helpful! In regards to people saying about the noise, yeah the walls are thin but it isn't too bad and no matter where you stay in Rome you are going to hear outside... after all you are staying in a city! The rooms have a electronic shutter as well which I found to block out the outside noise a bit, so really wasn't a bother. There is signs at the desk explaining the city tax... but maybe when checking in the reception staff could maybe point it out as the only reason I knew about it was because I had read on here, just so people know to keep money aside for the end of their trip. But I Would 100% stay here again!!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear 341jc556, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management, together with all the employees, works to make every client's holiday a special one to remember. We have taken note of the areas where we could improve and thank you for this constructive feedback: rest assured that we will definitely take them into consideration. We look forward to welcoming you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good for stay"

4
16/09/2017

5 days and trust me the hotel staff were awesome, but the rooms were just good (as this is everywhere in Europe it seems). The room was little small but it was nice, cool and clean. Its very good in this budget. The sad part is that there was no meat expect pork (not even chicken) during breakfast. Though they have very good quality of cheese and breads. I enjoyed my stay there.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear MD Tajuddin K, Thank you for having chosen Best Western Hotel President and for sharing with other travelers your kind opinion about our facilities and services. We were pleased to note your compliments on the overall services of the hotel, which we will not miss to share with our Team. We're sorry that you haven't relied on our Reception Staff so to assist you by assigning another room more suitable to your liking! We are very sorry about that, as infact the hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible. Each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. We have taken note of the areas where we could improve and thank you for this constructive feedback: rest assured that we will definitely take them into consideration. We very much look forward to welcoming you back in the future and assure you that we will provide you with our best service at all times during your stay! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Clean, Cozy and Comfortable"

5
13/09/2017

Air conditioning was a welcome respite on the hot days! The room was clean and although a bit small, it was comfortable and cozy. Staff are friendly and the restaurant + breakfast selection seemed fantastic. It's not located right at the center, but is located near several bus stops and the ever-punctual metro line.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear christinav143, Thank you for giving us such a perfect rating and for recommending our hotel to other travelers! I'm sure our entire hotel staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Hotel"

5
01/09/2017

This was my first time in Rome and I very much enjoyed my stay at this hotel. It was updated and clean. The only thing I hated was the super tiny elevators. The rooms were good sized, and the staff were very kind. It is within walking distance to the Colosseum and many different restaurants.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Cindy C, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Family Vacation"

4
28/08/2017

We choose this hotel for its location and its close proximity to the metro only to find out that the metro was under construction. This was disappointing but more so that the hotel never informed us which made getting there more difficult. Otherwise the hotel accommodations worked well for our family of 4 with separate single beds for our children in our room.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Jemtyson, Thank you for choosing our hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We are glad to hear that you have had a relaxing stay and enjoyed the time spent at our BW Hotel President! We regret to read that some services were not up to your expectations, and we take this opportunity to inform you that some Metro stops are currently unusable because our City Council is expanding Rome's subway lines: the Manzoni metro stop (located just outside our property) should return available from the 3rd of September. However, there's bus replacement service which can suit perfectly all of your needs. We are looking forward to welcoming you back here! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very good for families"

5
26/08/2017

I spent two nights with my wife and two children of 8yo and 11yo in august 2017. The position of the hotel is very handy - just next to the underground stop and close to the bus and metro stop. It is possible to reach the city centre (Piazza Venezia, Via del Corso) in 10minutes). There are shops for food and drinks next to the hotel. The room was not very big but very comfortable; it was split in two separate areas by a sliding (and lockable) door. The kids area had two single beds, bathroom, desk and TV. The parents area had double bed, bedside tables, bathroom and TV. Each area had laminate wooden floor, its own window with roller shutter blinds and separate air conditioning. The bathrooms were new, sized shower rooms and clean. The staff was nice, friendly and helpfull. There is a risto-bar next to the hall where we had dinner twice. We had been given a 20% off voucher for dinner. The breakfast was great. Would recommed.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Sergio M, Herewith we would like to thank you for taking the time to review Best Western Hotel President here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management, together with all the employees, works to make every client's holiday a special one to remember. We look forward to have you soon and again as our guest! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"5 Star Stay when in Rome"

5
26/08/2017

We ventured into Italy staying at some exclusive hotels from Rome to Amalfi and back, we loved Italy and decided to extend our stay, since this was just a little more icing on our Italy “cake” when slummed it at the 4 star Hotel President and let me tell you there is very little difference between this hotel and a 5 star. The breakfast amazing, the service second to none! Anything you require dial 9 on your room phone and they will send up quickly. The shower hot and good water flow! Soft beds! Safe,Hangers mini fridge stocked! Dark blinds, lots of plugs and adapters! Complimentary cell phone with internet. Luxury transfers! Great Stay right by the Collesuem!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Charlie M, Greetings from Best Western Hotel President! Thank you so much for taking the time to share your experience with us. We are glad to note your appreciation of the hospitality offered at our hotel, and I will definitely share your positive feedback with the entire Team, as I'm sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for recommending our hotel, we certainly look forward to the opportunity to welcoming you back in the very near future! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great breakfast and service"

4
23/08/2017

Location: Pretty good. Tram, metro and buses literally around the corner. Colosseum was only 3 stops on the tram and Termini only 2-3 stops on the bus. Be careful for pickpocketers on public transport as our wallet was taken at the tram station next to the hotel, but this is a widespread problem anyways and nothing specific to the hotel. Rooms: Good. Not the most amazing room but overall relatively clean. One of the plugs in our room had come out of the wall with all wires exposed and the floor was quite dusty but beds were super comfy (as well as sofa bed) and rooms were modern with a nice TV. Service: Great. All staff really nice and helpful. Breakfast: Definitely one of the biggest perks. For €5, it really is a steal. A great range of foods that include pancakes, different types of eggs, cereal, breads, croissants, cakes, make your own salads and many cold cuts. Served from 6:30-10:30. Very impressed. Overall would definitely stay again if price stays reasonable.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Ziyad2013, Thank you for having chosen our hotel and for posting a review on TripAdvisor. We are delighted to hear that you enjoyed the great location and breakfast of the hotel! Concerning your comment about the room, kindly accept our sincere apologies that we did not live up to your expectations on this occasion. In the meantime, please be assured that we will make every effort to pay attention to more details: we would appreciate it if you could provide us with the registered guest's full name and the staying period via e-mail to [email protected] for our further investigation, since through your words we weren't able to understand exactly what happened during your stay. This is a four-star hotel and it's part of the Best Western chain, so we have high standards that must be required. Again, thank you for your feedback and hope to welcome you back to our hotel in the future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Best Western Hotel President"

5
20/08/2017

Amazing; enjoyable stay. Very clean, comfortable and relaxing hotel. Very friendly staff. Breakfast great choice and filling. Excellent access to transport links around Rome. A variety of tours can be booked from reception. Would stay again. Would recommend.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear sajdia, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President. It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convenient and reasonably priced"

4
16/08/2017

A good hotel for our few days in Rome, rooms are comfortable although quite dark . The metro is almost outside which is really convenient for Vatican station is on the same line.. . The Coliseum is an easy 10 minute walk from there it was easy to find your way to some of the other sights.. hotel staff are very pleasant ,breakfast is okay though the quality of some of the food is a little average.... The children loved the do it yourself pancake machine. We struggled to find a nice restaurant nearby and a couple of the recommendations from the hotel worked out to be very expensive. We would recommend eating in the hotel itself as although it had a great limited menu it was very reasonably priced and the food was better than some of the other local ones. Overall a reasonably priced and pleasant location in Rome

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Judy G, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President. It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Was a nice stay. IMO it was a great deal for the price."

5
11/08/2017

Not too far from colleseum or several of the other attractions there. Great service. Even had spare cell phones you could use while you stayed at the hotel for when you were out and about for a very small fee.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear tedm939, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"All you need for Rome"

5
31/07/2017

Great location / exactly next to the Metro station. The breakfast was wonderful with all variations of cuts, sweets, cereals, the stuff very helpful. The comfortable beds guaranteed relax after the long day.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear danielamM9085RO, Thank you for having chosen our hotel and for sharing your experience! We were all happy to read you had a nice stay and we exceeded your expectations. We really hope to see you soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great hotel"

5
22/07/2017

The hotel is very clean, very friendly, is near the metro station and easy to find. The personal is very nice and the breakfast is full of tasty foods. Is the first hotel that gives you a smart phone to use for your trip here! I was very pleased to find this :)Thank you!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Ruxy0268, Thank you for giving us such a perfect rating and for recommending our hotel to other travelers! I'm sure our entire hotel Staff has been glad to take care of your needs as much as you enjoyed your stay. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"A good surprise"

5
18/07/2017

I have rarely had a good hotel in Rome, this time was different. I was really surprised, this hotel was really nice, breakfast was great, the service from all personnel was very good and professional and the rooms were really really nice. Very well located, only 1.5kms away from the colosseum and other tourist attractions. Highly recommended. It's a full on 4 star hotel.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear JulioM86, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our team: it's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a real pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Breakfast"

4
17/07/2017

Excelent hotel. I travel with a mobility scooter and it couldn't get into the elevator, The hotel let us park it close to reception so that it could be charged. The gave us a wheelchair that could fit into the elevator. They put out a ramp for me every time I wanted to go out or in to the hotel. We had an accessible shower which was great. The room & bathroom were quite large and very clean. The beds were very comfortable. Everyone tried to make our stay comfortable. Breakfast was great with a large variety of food. Would definately recommend this hotel. Thank you for making our visit to Rome an enjoyable one.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Edie O, Thank you so much for your review! We're really grateful for these kind words. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by our breakfast service! The Management, together with all the employees, works to make every client's holiday a special one to remember. It would be a privilege to host you again in future. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Excellent"

4
04/07/2017

The staff were so nice and they couldn't do enough for our baby of 8 months. They made special food. We had a travel cot delivered to the hotel via Amazon which was taken up to our room. So nice and friendly.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Suze383, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a real pleasure to host you again in future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Ideal location for our Rome break. Nice friendly hotel."

4
02/07/2017

My wife and I along with a couple of friends stayed at this hotel whilst on a Riviera Travel four-night break. We had a very nice room on the sixth floor at the rear of the hotel with air conditioning, which was a blessing as other weather in Rome was in the high 30's C. We were fortunate to have a walk in shower, however we did request this when booking the holiday. We stayed on a bed and breakfast basis. The breakfast was a buffet service and was very extensive and very good quality. We ate out locally for dinner and were not disappointed. The hotel also offered a voucher for 20% discount off food if you ate at the hotel for lunch or dinner. The hotel is situated about 15 minutes walk from The Coluseum. This hotel is in an ideal location for exploring Rome. I would definitely use this hotel should I venture back to Rome.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear FootiefanTamworth, First of all, we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travelers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Location, location, location."

4
01/07/2017

Nice large room. Great breakfast buffet, especially those little custard filled pastries, mmm. We loved walking out the door and being steps away from the Metro. It made viewing all the sites so much more pleasurable. The lobby is pretty sterile, could use a little more comfortable seating areas. We did have a room in the back so did not experience any street noise. We highly recommend.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear mikeandkath, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and breakfast! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good Hotel - Met our Basic Needs"

3
23/06/2017

We spent 3 nights as part of our tour group through our son's school. The location of this hotel seemed to be good (just not as Central as I would have liked but still adequate). Clean room, comfortable bed, good A/C. Wifi was very good. Enjoyed the breakfast buffet each morning. The staff was average. Elevators were extremely small which made it somewhat difficult with our very large group that was coming & going frequently. We were thrown for a loop upon arrival because there was no electricity in the room (we quickly learned that the room key had to be located in a "slot" in the room in order for it to turn on). All in all...it was an adequate hotel. Nothing fancy. Just fairly basic.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Catherine H, Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Very nice hotel"

4
19/06/2017

Exactly what we were looking for in a city break hotel. Reasonable big room and en suite, very clean, comfy bed, friendly staff, good continental breakfast, right beside a metro station..... although one could walk to the coliseum just as fast as taking the metro. All in all a comfortable stay.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Georgen78, Thank you for having chosen our hotel and for sharing your experience! We were all happy to read you had a nice stay and we exceeded your expectations. We really hope to see you soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Hotel"

5
18/06/2017

This is my second visit to this great hotel and very reasonably priced. Lovely sized rooms, clean and very good facilities. Breakfast good quality. Walking distance to historic sites. Reception are pleasant and helpful, would be happy to stay again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear RobertR574, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were so pleased to read your positive comments about our rooms and the impeccable service of the hotel! This is the result of our strong efforts, made to keep the quality always high. Reading about our guests' satisfaction is always a real pleasure for us, as it is our aim to make sure our guests leave feeling better than when they arrived. We take the opportunity to inform you that has been a pleasure welcoming you and we look forward to host you again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice hotel with good location"

3
01/06/2017

Great location, close to metro and tourist attractions. Breakfast buffet for 3 Euros is a good deal. Internet connection is free and good speed. Room was a bit tiny and so was the bed. Bathroom was clean and adequate

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear akshatnair, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are delighted that you enjoyed your stay! Concerning your note upon the room assigned, we take this opportunity to inform you that we boast to have several room's type, some of them very big and comfortable: don't hesitate to contact us, we would be more than happy to give you some info! With the hope of being chosen again for your stay here in Rome, we send you our best regards. Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Amazing!!!"

5
29/05/2017

Exceptional experience at Hotel President, they were very wonderful! Moreover, they provide an excellent service: a smartphone that you find directly in your room that permits to make unlimited international calls and offers sereveral tourist services. It is absolutely a brilliant idea; this phone was great. I went for some shopping to the Castel Romano Outlet and I had a further 10% discount just showing the device. That was really cool!

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear nungggggg, Thank you for having chosen BW Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time spent with us! It is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"very happy with this Hotel"

5
22/05/2017

Just returned from a 4 night break with a tour group, after reading some of the reviews here I e-mailed the hotel and requested a quiet room, we got a room facing a courtyard and it was noise free, very pleased with that response to my request. Room was comfortable with kettle and safe, maids very helpful when our kettle would not work and we had another within 5 minutes. Reception staff helped us with advise on buses and taxis, even to the time we should allow to get to a destination and an estimated cost. We had on lunch and one dinner in the bar and food was we were happy with the food. We ate at restaurant 133 near the hotel which our tour rep recommended, just over the road so very convenient but the food nearer the Colosseum much better and cheaper....Breakfast had a very good selection and we were spoilt for choice. Would recommend this hotel

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear pamela g, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read you have appreciated our location and the Staff's dedication to our clients! We love to welcome people and make them feel at their ease and satisfied. It would be an honor to have the chance to serve you again in the future. Arrivederci! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"GOOD LOCATION"

4
18/05/2017

We had some minor issues on our first day with our room.The electricity kept tripping when we switched on the lights but it was rectified and the bathroom door handle came off in my hand the first time I used it.Niggling problems and not a great start to the holiday.The hotel is in a good location about 15 minute walk to the Colisseum which If you want to jump the hop on hop off bus this is the nearest stop to the Hotel.The Hotel has a good selection for breakfast and the bar is adequately stocked.There are plenty of decent restaurants close by so there is no need to jump taxis into the heart of Rome.Top tip ask for a room at the rear because this Hotel is located on a very busy road and it is extremely noisy.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear stephencO3780CW, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and our breakfast service! We are very happy that your stay has gone for the better, however we take this opportunity to inform you that we took note of your comment, in order to make your potential future stay even more pleasant. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. Once again, thank you for your time and we look forward to welcoming you again soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good quality hotel in south Rome"

4
17/05/2017

Well sited not far from St John Lateran and in 20mins walking distance of the Colosseum, Constantines Arch and the netry to the forum. Comfortable bed, good shower, pretty diverse and plentiful breakfast and ad hoc meals in the day. Good restaurants within 5 minutes walk

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Roderic1948, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time spent with us! We look forward to welcome you back in near future! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

"Well Located Hotel for Colloseum"

4
15/05/2017

Very nice hotel, very reasonably priced. Lovely sized rooms, clean and very good facilities. Only missing some atmosphere and nice public space, space available a little sterile and lacking. Bar prices very good and reasonable. Breakfast good quality. Be warned if offered walking tour, it may be a lot longer than you think (8 miles today). Very close to Metro Station at Manzino and only € 1.50 per trip - obtain map at reception and purchase tickets at Tabac shops close by. On leaving Hotel turn left and first left for 15 min walk to Colloseum area. Very convenient.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear CarlyDodds, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests' satisfaction is always very gratifying for us. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Adequate, But Nothing Special"

3
08/05/2017

My husband and I spent three days here as part of a tour group. Our room was clean, the bed was comfortable and the breakfast buffet was excellent, but there were a few negatives to this hotel. 1) The elevators are painfully small, which was tedious when a large group is registering or checking out at one time. 2) We had to transport our own luggage as they only had one porter on duty. 3) They tried to charge us for items they claimed we used from the mini bar, even though we hadn't even opened the bar. 4) The room has the "no electricity unless your key is in the slot" system, which I guess is all the rage in Europe. (As they only gave us one key, this makes it impossible to charge any of your electronic devises when you are away from the room). 5) We found the wooden instead of carpeted floor in the room to be less comfortable to walk on. 6) The hotel is on a noisy main street, which might impact your sleeping if you're a light sleeper. All-in-all, this hotel was adequate, but the least favorite of the four that we stayed at during our Israel/Rome tour.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear zarleydog, Thank you for taking the time to share your experience with us on TripAdvisor. On behalf of our Hotel Management and all the Staff , please accept our apologies if during your stay some of our services were not completely satisfying. We take this opportunity to take some points of your comment that, in our opinion, should be clarified. We offer to our guest a porterage service 24/7 on request to the Front Desk; maybe my collegue was temporary busy with other guests' luggage when you arrived since, as you have probably noticed, we host an important number of tourists everyday; however, we can assure you that is a matter of five minutes, as one of our management first goals is to serve all clients with professionality. The electricity system via card is nowadays an usual method in almost every hotel worldwide; for this reason we do normally give to our guests two keys. Perhaps an oversight occurred during your check-in, a problem which would have been easily resolved asking another key directly to our Front-Desk. Regarding the noise, we took note of your disappointment but please try to understand that our hotel is centrally located and Rome is a big crowded city, those things lead to the fact that it is quite normal to have noise even during the night, unfortunately. We're sorry that you haven't relied on our Reception staff so to assist you by assigning another room more silent: the hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible. It's important to underline the fact that each and everyone of our guests is important to us, and our goal is to make their stay cozy and comfortable. In the end, concerning the mini-bar, we would appreciate if you could provide us with the registered guest's full name and the staying period via email for our further investigation. We take all guest comments very seriously and once again, we apologize for the inconveniences you had on your last stay. We would be really glad if you could reconsider your opinion about us by giving us another chance to welcome you. We remain at your complete disposal, please do not hesitate to contact me directly for every query or request you might have. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good location with excellent service"

5
06/05/2017

The hotel is in a good location not far from the Colleseum with Metro, tram and bus stops a few steps away. Our room was a good size situated at the front, we were not bothered by noise but light sleepers might ask for a room at the back. The staff were friendly, helpful and spoke good english, the breakfast was excellent with something to suit everybody. Highly recommend this hotel and would definitely stay there again.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear divetheworldLondon, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for recommending our hotel to other travellers! We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a real pleasure to host you again in future. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location "

4
04/05/2017

My partner and I stayed at this hotel for 3 nights. We were very impressed with the room being very clean and spacious. Great size bed and bathroom! One little complaint was the noise from the traffic that could be heard through the night. This hotel is great for the location to the metro station with it being 1 minute walk. Around 15 minute walk to colosseum which is fab! Breakfast is 3 Euro per person again was very impressed with the selection. We would stay here again just ask for a room not facing the road.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Ollien22, Thank you for having chosen BW Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were pleased to read your positive comments! This is the result of our strong efforts, made to keep the quality always high. Regarding the noise, we took note of your disappointment, but please try to understand that our hotel is centrally located and Rome is a big crowded city, those things lead to the fact that it is quite normal to have noise even during the night, unfortunately. We look forward to a future opportunity to better serve your lodging needs, don't hesitate to ask anything you might desire... we're all here for you! :) It would be a privilege to have the chance to serve you again in the future. With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent location and professional service"

4
01/05/2017

hotel is located very near to mazzano metro station and it lets you to reach almost everywhere very quickly.Service in every unit has a standart and you can see professional approach of a hotel chain. Rooms interior is new, clean and room cleaning is made on a daily routine. Bathroom is modern and useful. Breakfast is very well organised.Hot drinks and a plate of donuts are served immediatly after you are seated.Delicatessen Buffet has a lot varity consisting pork and turkey.Ingridient quality is acceptable. I recommend this hotel.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Ali Ö, Thank you for having chosen BW Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We were pleased to read positive comments about the room cleaning and the impeccable service of the hotel! This is the result of our strong efforts, made to keep the quality always high. We take this opportunity to inform our clientele that our hotel is located close to Manzoni metro station... just for avoid some misunderstanding! :) It's a big pleasure for us to know you've been fully satisfied of your stay, and we are looking forward to welcome you back soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Welcome to Rome"

4
20/04/2017

Our hotel stay was friendly and conveniently located. We used to metro, which was right outside and it made our getting around Rome super convenient. The hotel staff were friendly and treated us like guests. I learned what a difference a hotel can make when I compared our hotel this year to our stay in Rome last year. Huge difference in the way we felt about the city - all for the better. The room was warm but not excessively so. We just opened the window or turned on the AC. The lobby and the bar were friendly meeting spots for others in our group and we met a number of very pleasant people who agreed with our impression of the hotel. On the down side, and it's not the hotel's fault, the street was noisy.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Stephen A, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our team: It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Fine location but small room with extremelly small bed"

2
20/04/2017

We had two identical rooms. First on the 2nd floor and one on the 3rd floor. Both rooms were too small but really small were beds. I am 1,70 m and bed was almost too short (I am sure it was shorter than 2 m). I didn't have measure with me but bed is not wider than 130 cm. It is not for two persons. Location of hotel is very convenient because metro station is practically at main entrance to hotel and tram station is right around the corner. Staff at front desk is helpfull. They are real profesionalls. Also good point for hotel is breakfast service. You really receive a lot for extra 3 euros.

Management_Roscioli, Responsabile relazioni con la clientela at Best Western Hotel President, responded to this review
Dear Ribez, Thank you for choosing our hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. We regret to read that during your stay some of our services were not completely satisfying to you. Most of all, we're sorry that you haven't relied on our Reception Staff so to assist you by assigning another room more suitable to your liking. We are very sorry about that as infact the hotel reception desk is available 24/7 to ensure to our clientele the best and complete service possible. Each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. Hoping you'll give us a second chance to welcome you, we look forward to see you! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent!"

5
28/11/2016

Excellent customer service, which I somehow did not find easy in Italy. I changed my room twice for the view and the staff was not perturbed with it, in fact they were more than happy to help. The breakfast was my favorite part as you can see the staff smiling, energetic, and having fun while proactively tending to coffee and other requests. Great hotel!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear MonikaBK, Thank you for giving us such a perfect rating and for recommending our hotel to other travellers! We will share your kind words with the entire hotel team, as we're sure they will be equally pleased to know their efforts have been noticed and appreciated. Thank you for having chosen us. We are looking forward to welcome you back soon! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Hotel"

4
25/11/2016

Stayed for 3 nights for a romantic city break in Rome. Very easy to find and central to everything in Rome as you are right beside the metro, and Rome is easy to get around! The reception staff were very nice and helpful with dinner reservations and maps. The room was a bit small but very clean and modern. The bed was so comfortable, the TV had a good range of English channels and the shower was brilliant.We had breakfast one morning and it was only €3 per person which was great value for money as you got coffee, juice and a wide range of pastries, fruit and some hot food. Overall we really enjoyed our stay in this hotel, it was perfect for the few days away! Would definitely recommend

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear 13152742, Thank you so much for your review! We're really grateful for these kind words. Reading about our guests' satisfaction is always very gratifying for us. We take the opportunity to inform you that has been a pleasure welcoming you, and we really hope to having you here once again! With our warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Nice and what we need"

4
23/11/2016

This hotel is really good .good rooms ,breakfast and near metro station (manzoni)just 30 or 40 meters and also near tram just 3 stop from closseu in rome and just 4 station from manzoni to barberini station where you visit central city attractions i sugested this hotel to every one

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear omidfad, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! We hope to see you soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Reasonable hotel close to centre of Rome "

3
09/11/2016

Close to centre of Rome metro outside and a few restaurants near by good priced bar and restaurant on site rooms comfortable but if on front traffic noise can interrupt a good nights sleep otherwise good value for money

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Jim I, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and room. We hope to see you soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Location"

5
04/11/2016

We spent 10 nights here, Breakfast was a breeze and lots of choice for everyone. The metro, Buses and Trams are right outside the door. It couldn't be placed in a better position! I would certainly recommend the 7 day Pass for metro, trams and busses.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear awj1969, Thank you for having chosen our hotel and for sharing your experience here! We were all happy to hear you had a nice stay and we exceeded your expectations. We hope to see you soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Functional hotel "

4
28/10/2016

The hotel is nothing special but neither is it pricey by Rome standards. It is relatively out of the way but also quiet. We walked to the Borghese Gallery from there though went back by cab. The Colosseum is a short walk as is the Church of San Clemente. The dining room had private dinners both nights we were there but the bar has light fare. The breakfast was typical of what you would expect in a very international hotel. The desk and wait staff were good. No complaints here: the Hotel President is not a bad choice.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear jaydub1948, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and service provided by our Staff. We hope to see you soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"3 nights in rome"

4
24/10/2016

We have just returned from a 3 night visit to Rome with another couple staying at the Hotel President. From the outside it is not very attractive but that is where the negative comments end. Very friendly and helpful staff, clean rooms with fresh linen/towels daily and an excellent choice of breakfast for all tastes from fresh fruit/pancakes/breads /cheeses/meats etc. 15 minutes walk from the Colleseum. If you did'nt want to walk very far ,the metro station outside and a tram stop around the corner made getting to all the other major attractions Pantheon,Spanish Steps, Vatican City etc so easy and a day ticket only 7 euros. ,

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Betty0204, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Not so nice"

2
24/10/2016

The entree is sober as well as the bar. Rooms are vry small and noisy, you can hear neighboors making phinecalls. Only positive is staff. Very friendly and helpful. Location is not near centre, but 3 stops by underground.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear George U, Thank you for having chosen our hotel and for taking the time to describe your experience here on TripAdvisor. We regret to have read that during your stay some of our services were not completely satisfying to you. Most of all, we're sorry that you haven't relied on our reception staff so to assist you by assigning another room more suitable to your liking. We are very sorry about that, as infact the hotel reception desk is available 24/7 to ensure to our clientele the best and complete service possible. Each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. We really appreciate your opinion and we consider them more than useful to continue to offer a quality service. We take this opportunity to specify that our area is well linked with main touristic places in Rome; There's the metro just aside the hotel, the Line A, that is able to to carry you almost in every part of historical center. Furthermore, there are a lot of buses less than one minute from our structure, as well as the tram. Hoping you'll give us a second chance to welcome you, we look forward to see you! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Good location great staff"

4
19/10/2016

April 2016 I stayed here with a group. The hotel was easy to get to and within walking distance of many historic sites. It was across the street from the metro which made getting anywhere easy. The rooms were a good European size, clean and an excellent staff who were very. helpful.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear richardbV3544BV, First of all we would like to thank you for choosing us for your stay here in Rome and for sharing your experience with other travellers. We are very happy to know that everything was to your liking and you enjoyed your stay here at Best Western Hotel President! It would be a pleasure to host you again in future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location"

4
19/10/2016

Just a few steps away from the subway, 5 stops to get to the Spanish steps. From there a 10 minute walk to the Trevi fountain. There's a great little coffee, sandwich shop located on the corner right next to the subway entrance. The hotel room was very small, had to move the bed to get my suitcase on the floor. It was clean. I opened the window and could hear the church bells, so beautiful. They have a nice bar area to mingle before dinner. Food was pretty good. Stayed four nights, I would stay there again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear JDCaesar, Thank you for having chosen our hotel and for sharing your experience here! It's always a big satisfaction reading of guests who appreciate our work. We are very happy that your stay has gone for the better, however we take this opportunity to inform you that our Reception is always available to make our client happy and satisfied, so don't hesitate to ask them if it's possible to change your room, if it doesn't suit your needs. It would be a real pleasure hosting you again in future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good location, good breakfast, thin walls"

4
15/10/2016

This hotel is ten minutes walk from the Colosseum, and has metro, bus and tram stops very close by. An ideal location. The breakfast buffet is substantial and the staff friendly. The bar area is adequate, the prices reasonable and there is food available if you require something more casual than the restaurant. I would definitely stay here again. The only downside is that the bedroom walls are rather thin, so the person snoring in the room next to mine was hard to ignore, even when wearing ear plugs.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Pauline B, Thank you for having chosen our hotel and for sharing your experience here on TripAdvisor. We were all happy to read you had a nice stay and we exceeded your expectations. We really hope to see you soon! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Fair hotel"

3
13/10/2016

Not good for single rooms,( these should be abolished ) you end up paying a premium for a room with your head right by the door. So so noisy, had a terrible time trying to sleep. A bit of a put off was having polystyrene cups in the room! good selection of tea, coffee herbal tea, but the cups! 4* come on. Felt the hotel was bit far out of the main city area's, did not like to travel alone at night on the Metro ot Tram, and the walk from the hotel to the Colosseum was a bit of a grim area at night ( very dark).

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Julie R, Thank you for the review. We're very sorry to read you didn't enjoy your stay at our hotel. As you have probably noticed, we host an important number of tourists of every nationality and each and everyone of them is very important to us; every client has his own demand that we are pleased to satisfy. We regret you have not relied on our Reception staff so to give them to change your accomodation if it didn't meet your needs! My colleagues are always there to make clients happy and satisfied of their stay, so don't hesitate to ask them anything you should desire. Thank you for giving us your opinion on polystyrene cups: this will help us to improve the service. For what concerns the area where we sit, I can grant you that it has improved very much in terms of security, infact the area is well controlled by the police. We would be really glad if you could reconsider your opinion about us by giving us another chance to welcome you. We remain at your complete disposal, please do not hesitate to contact us directly for every query or request you might have. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Excellent"

5
29/09/2016

Clean and good sized room with well equipped en-suite and efficient, professional staff. Wonderful breakfast with unobtrusive staff. Well situated with the Metro almost outside and trams and buses just round the corner. Plenty of places to eat within easy walking distance and a good restaurant and bar snacks bar in the hotel. Would stay there again. However it is on the edge of the city centre and one nearby street was pretty run down with semi derelict buildings, beggars and much graffiti. The hotel itself felt safe and secure and we felt perfectly safe when out in the evening.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear fairdealer, Thank you for choosing Best Western Hotel President and for sharing your experience here. It's a big pleasure for us to know you've been fully satisfied of your stay! We're grateful for your kind words. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convenient and clean hotel"

3
25/09/2016

Very clean and convenient hotel centrally situated. Very good selection for breakfast. However on checking out we were charged 16 euros for a bar bill. We had paid in cash after all meals and drinks there. My partner paid as did not want a dispute to spoil the end of the trip. We noticed that a couple next to us were questioning a bill saying they had paid! Not sure if this was a scam or just incompetence, but was a sour note on what was otherwise a very enjoyable trip.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Lynn186338, First of all, we would like to thank you for having chosen Best Western Hotel President and for taking the time to share your experience with us on TripAdvisor. We are very happy that your stay has gone for the better, however we take this opportunity to inform you that we took note of your clarification and, concerning this episode, we're deeply sorry. We would appreciate it if you could provide us with the registered guest's full name and the staying period via email to [email protected] for our further investigations, since through this community we are not able to know the details of your reservation. If in the e-mail you could attach the invoice of that bar bill, it would be perfect. We take all guest comments very seriously and once again, we apologize for the inconveniences you had on your last stay. We remain at your complete disposal, please do not hesitate to contact us directly for every query or request you might have. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice Hotel close to the Colosseum"

5
24/09/2016

My friends and I decided to come into Rome a day early. The hotel was able to take us for one night at the last minute..Nice hotel very close to the Colosseum and the Metro. I mention the Metro because you can get anywhere you want to go with ease and a 24 hour ticket is only 7 euro. It is the best way to get around Rome and see all the sites in my opinion. Back to the hotel. There was a small fridge in the room and plenty of space for three girls to relax. The beds were very comfortable with crisp white sheets and pillows. Clean and quiet room. Room 433. Check in and Check out was a breeze. Check out the Bistro down the street from the hotel. Lovely restaurant with homemade pasta dishes.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Lisa G, First of all we sould like to thank you for having chosen Best Western Hotel President and for sharing with other travellers your opinion about our facilities and services. We're really grateful for these kind words! We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Long weekend in Rome"

4
24/09/2016

Convenient location for the sights of Rome. The coliseum is in walking distance. The metro also stops just across the road from the hotel and it's cheap. (£1:50 when we stayed). At least two very good welcoming restaurants within 5 minutes walk of the hotel.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Mike S, Thank you for having chosen our hotel and for sharing your experience here. We are all glad to read you had a nice stay and we exceeded your expectations! We hope to see you soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Wonderful hotel in Rome close to subway clean and convenient"

5
23/09/2016

Have to say this was a very nice hotel and quite affordable for stay in Rome. When we arrived in Rome we opted to take a cab from the train station to the hotel - what a mistake this hotel is right on the subway line and so convenient to get to. Its not much to look at on the outside but inside is quite nice. Nice bar area. Breakfast restaurant. Clean lobby. Staff was very efficient. Check in was great - staff at the desk was very clear gave us very good instructions on our stay in Rome and offered to give us touristic options to sight see the city which was helpful. They were not pushy at all. Breakfast was 3 Euros. I see some travellers complained it was supposed to be part of their package. I dont know the website is not clearly listed but 3 Euros I won't complain. It was a very nice breakfast lots of choices to start the day off great. Room was so clean after staying in Venice earlier on my trip in a very shading looking hotel this was so nice. Comparing it to other hotels i have travelled around the world its much better than a 3 star. Rooms very spacious. Bathroom clean new fixtures very modern. (note I am not a fan of a bidet right near where you hang bath towels but i found that all over Europe). Room had a fridge to keep our items. Closet was huge to place all our luggage. Extra blankets pillows were available. Nice touch various pillows for your sleep preference - firm, soft etc. 2 elevators - i think 5 floors. so if you needed to take the stairs its not too bad. The hotel is on the main street so you will hear cars and traffic in the night but it was fine nothing too loud for us. Tv was good with various channels. The location as i said was very convenient as it was on the subway line. Going site seeing was good - either bus or subway car nothing too more than 1/2 hour mind you this was August so i dont know if its better or worst at a later time. Down the street are several pizza and pasta shops. Quick cheap eats around 5 Euros. An indian convenience store with water and fruit was very helpful. A Japanese buffet was also down the street but i think was very pricey did not try. Hotel had a business centre free wifi in all the rooms. Business centre had a printer so we easily printed tickets and boarding passes which was free. Overall I really liked this hotel and especially for the price. Staff was friendly. Cleaners were good. Only one day our door key did not work but staff was helpful in getting that straightened out. I would recommend this hotel again. Downside There was pool or other entertainment.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear firstimersToronto, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! Concerning your note upon "comparing it to other hotels i have travelled around the world its much better than a 3 star", let us take this opportunity to inform you that we are a four-star hotel; we specify that just to avoid misunderstanding with our future guests! :) It would be a honor hosting you again in future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Comfortable stay"

5
22/09/2016

We have just spent 4 nights at this hotel which was selected by our tour operator, we were not disappointed. The staff were very friendly & we had a warm welcome. The rooms are an average size, very clean with comfy beds. Clean towels & linen which was changed daily. There are tea/coffee making facilities in the rooms, but only polystyrene cups to drink from, which I found a bit strange, never known this before, not the best! The breakfasts were excellent with a wide variety of choice. The hotel has a small bar/restaurant which we found adequate for our evening meals & the prices were reasonable. All in all a pleasant stay.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Kay052, Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our team: It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great short stay"

4
18/09/2016

Perfect location for short stay in Rome and connections to Termini. We checked in very late and were received well at reception and with everything organised which with a young family after travel was much appreciated. Rooms were comfortable and bathroom was clean and tidy. We did not have breakfast due to an early departure although this was provided.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Elyorko, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! Concerning your little note upon breakfast, we take this opportunity to inform you that it's possible to request at Reception the Breakfast Box, in case of early departures. We look forward to welcome you back in near future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location to see Rome"

4
17/09/2016

Great location. A few blocks from the Colosseum and just a cross a metro and tramp station in which you can catch a train to anywhere. Staff was great and the breakfast buffet was excellent. The only flaw was the rather small room for a family of 4 but we managed of course.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Shahar_Abr, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a pleasure to host you again in future! With our warmest regards, Roberta Assistant Guest Relations Best Western Hotel President Roscioli Hotels Group- Rome

"Deserves Praise!"

5
14/09/2016

This hotel is perfect for travelers who want to enjoy the Coliseum and also have easy access to the subway system. This hotel has a spectacular location! Turn the corner and you are on your way to both the Coliseum and the Victor Emmanuel Monument. The rooms are modern, clean and sport lots of marble. The subway station is right outside and gives any traveler easy access to all of Rome's ancient sites!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear jojobeachy, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! It would be a honor hosting you again in future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Could do Better"

3
11/09/2016

This is a mixed review in that our experience was both good and bad bearing in mind that this review is on a 4 star hotel not B&B.On arrival we discovered that they had got our reservation wrong in terms of Twin/Double Room despite us having received the correct confirmation in writing before our arrival date..It was suggested that we would be moved to another room the following day.I objected and in fairness adjustments were made within an hour. The toilet did not flush properly and the room safe was not working.Having brought these faults to the attention of the staff,which in fairness were rectified fairly promptly, we then discovered that tea /coffee making facilities included polystyrene cups and a plastic stirrer instead of a spoon. Other faults were the room fridge not working.The noise from the hotel plumbing system was extremely loud and annoying and there is a lack of facilities in the bathroom to place toiletries. Ours ended up on the bathroom floor in our toilet bags. We then went to the bar for a lunchtime snack and were given a plate which had not been washed properly.By this time we were so embarrased by our list of complaints that we didn't bring some of the faults to the attention of staff on the basis that we might be branded as trouble makers. There were plus points as well in that the Breakfasts were very good and the staff very friendly.The hotel was also in a good location for the Metro system into the centre of Rome and within walking distance of some of the ancient ruins. Bearing in mind the 4 star rating we were disappointed with the hotel especially as with a little effort and perhaps better training plus management spending just a little more in upgrading the room facilities our experience could have been so much better.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Peter C, First of all, we would like to thank you for having chosen our hotel and for taking the time to share your experience with us on TripAdvisor. We regret reading that some of our facilities were not up to your expectations. Let us take this opportunity to underline that we consider more than useful all of yours advice, to continue to offer a quality service to our guests: for this reason, if you want to suggest something or if you need something, don't hesitate to ask. Customer care is the heart of our job, and we're here to make our clients happy and satisfied of their stay. However, we are deeply sorry. We took note of your words and we inform you that we're already working to improve our services. Hoping you will give us a second chance to welcome you soon and again as our guests, please accept our best regards. Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Would do it again"

4
06/09/2016

I spent a night in rome in august in best western , the hotel was a bit hard to find from the termini station , but once we got there the place was very nice and clean. Since we came at 10 , there were no ready rooms and they kept the luggage while we went to visit some places , There's a small elevator which is helpful since you're gonna get your bags up and down urself . Very good for a 4 star hotel . And safe too

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear sylviabessada, Thank you for your wonderful review! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our organization: It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a real pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Rome - Sight Seeing"

4
05/09/2016

Well located hotel near Manzoni Metro station, walking distance to the Coliseum and convenient to get to any tourist destination easily. Helpful and friendly hotel staff. Good restaurant and bar good choice of food and drinks.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear 605harishu, First of all we would like to thank you for your good comment about our hotel. We were honored to serve you, client's satisfaction is one of our first aims and we look forward to improve our services more and more. We hope to have you soon as our guest! With our best regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convenient for Business & Pleasure "

4
02/09/2016

Clean and comfortable hotel. Room and toilet somewhat small. Breakfast quite good. What I found to be it's greatest asset was virtually being next to a metro station. Staff were polite and helpful. Lunch and dinner can be obtained at the bar / restaurant until midnight.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Naomali A, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! We look forward to welcome you back in near future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good location "

3
29/08/2016

We stayed here for one night during our visit to room. The location is ideal, located next to a metro line, it took us about ten minutes to get to the Spanish steps and our return walk from the Colosseum took 20 minutes. I felt the staff weren't as helpful as they could have been during the check in process. When enquiringly about parking (I had messaged through about this upon parking), I was told we would have to look around for blue spots and weren't provided with any other helpful advice I.e we didn't have to pay in the meter post 8pm or that there was a parking garage next door that opened after 6pm. The room itself was dated but comfortable.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Guest, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and room. However, we take this opportunity to advise you that, since through this community all reviews are anonymous and it's impossibile for us to know the details of your reservation, we have to inform you that until few days ago the car park near our property was available just during some part of the day (from 10 am to 6 pm, to be precise) and not for all day, given that was period of summer vacation for the owners. Because of that, perhaps my colleague told you that was available just the comunal car park (signed with blue spots on the asphalt). We hope that we understood this episode in all its details! In case not, we would appreciate it if you could provide us with the registered guest's full name and the staying period via email to [email protected] for our further investigation. We take all guest comments very seriously and we apologize for this inconvenience. Once again, thank you for your time and we look forward to welcoming you again soon! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good Stay in Rome"

5
28/08/2016

I stayed in this hotel for 3 nights and really enjoyed my stay. Starting from the Check in my experience was great. Staff at the front desk is really helpful . Rooms are comfortable and clean. Breakfast is really good and price is quite reasonable. Best part about this hotel is its location. Metro station is just outside the hotel . Colosseum is also nearby. Only downside was the lift size which is quite small for a 4 start hotel . Overall its a good hotel and value for money.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Vinayk3 , Thank you for your wonderful comment! We really appreciate your kind words and recommendations. Thanks for your compliments for our property as well as our team: It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Strategic location great service"

5
26/08/2016

The hotel is 5meters from the metro station and 10 from Colosseum and Rome centre. Rooms are large and comfortable with extra space to have the baggages open. Bed and pillows are excellent. The price is really a value for money option to be in a city like Rome. A bit of noise early morning from the street but this is common to all hotels and big cities. Anyway manageable.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Manuel T, Thank you for your kind comment. We are glad that your stay has been such a positive experience! We love to welcome people and make them feel at their ease and satisfied. It would be an honor to have the chance to serve you again in the future. Arrivederci! Warmest regards, Roberta Assistant Guest Relations Best Western Hotel President Roscioli Hotels Group – Rome

"Lovely hotel"

3
23/08/2016

Staff very friendly and rooms clean. However they were a little dated and had an unusual, hard floor. The location was just ok. Right beside the Metro but the street in front of and beside hotel was very dirty and smelly.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear TfCh, Thank you for choosing Best Western Hotel President and for sharing your experience here on TripAdvisor. We are very happy that your stay has gone for the better! Concerning your impression of "a dated hotel", we're surprised: our structure has been recently renovated... However, we take this opportunity to inform you that we took note of your clarification, in order to make your potential future stay even more pleasant. We really hope that you continue to use our hotel for your lodging needs in the near future. We look forward to serving you on your next trip! With our warmest regards, Roberta Assistant Guest Relations Best Western Hotel President Roscioli Hotels Group – Rome

"Great hotel"

5
23/08/2016

A great hotel with good decoration, good breakfast, and a good bed. The view is pretty good too. It is also easy to go to any attraction because it is right next to the MEA Manzoni station. It also has a tram station right next to it, and a bus station 3 minutes away. The staff were polite and helpful enough. The breakfast is good for a Best Western hotel. It has a lot of things that make a substantial breakfast.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear vedwardh16, Thank you for having chosen Best Western Hotel President and for sharing your experience here on TripAdvisor. We are glad to read you have appreciated our location and the Staff's dedication to our clients! We love to welcome people and make them feel at their ease and satisfied. It would be an honor to have the chance to serve you again in the future. Arrivederci! Warmest regards, Roberta Assistant Guest Relations Best Western Hotel President Roscioli Hotels Group – Rome

"Great location and freindly staff"

4
23/08/2016

Traveled with a large group. Check-in and out was quick and painless. The rooms were clean and very comfortable. The free Wi-Fi had a strong signal throughout the hotel. The breakfast buffet was very good with an outstanding selection. The metro stop was less than a block away. I would definitely stay again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear vernonb689, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're grateful for your comments about our hotel and we were honored to serve you: client's satisfaction is one of our first aims. It would be a pleasure to host you again in future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Unexpected stay"

4
18/08/2016

We arrived to check into our hotel (hotel Milton, BW) which advised us our 2 rooms had been overbooked, and they needed to transfer us to their sister hotel across the road. We were initially upset, but after travelling a very long time to get here, what could we do? Check in was smooth and quick, our room was lovely. Clean and spacious. Bathroom was a generous size and toiletries were provided. We enjoyed a filling breakfast, which service was faultless. A large variety on offer. We checked out the next day back to our original hotel, our bags were transferred while we were out sightseeing. We enjoyed our unexpected stay, from what we saw, we would stay here again for sure.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear sneezydownunder, Thank you for sharing with other travellers your kind opinion about our facilities and services. We are glad to read that your stay has been a positive experience and that you enjoyed your time with us! Even though was "unexpected"... :) We're grateful for your comments about our hotel and we were honored to serve you. It will be a real pleasure to host you again in future. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convenient location and pleasant stay"

4
14/08/2016

The President is conveniently located right next to the Manzoni metro station and is just 2 stations away from Roma Termini station and not far from most attractions. Breakfast service was excellent with a large variety - the staff was quick in managing so many guests during peak hours. The Front office staff were also very polite and helpful. The bar had a limited choice of food but it was delicious (we arrived late from Florence one night and didn't want to step out of the hotel so decided to dine in) The room size was a bit disappointing - we had booked a quadruple room but we were given what seemed like a large superior room with 2 extra beds put in and not much room to move around. Also, the room was right next to housekeeping so it did get a bit noisy early in the morning. Overall we had a pleasant stay - would definitely recommend this hotel!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Romy16, Thank you for having chosen our hotel and for sharing your experience here! It's always a big satisfaction reading of guests who appreciate our work. We are very happy that your stay has gone for the better, however we take this opportunity to inform you that we took note of your clarification in order to make your potential future stay even more pleasant. It would be a real pleasure hosting you again in future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice location for metro and walking"

3
13/08/2016

A family of 4 can walk to most of the major sites in Rome from this hotel. We took the metro to the Vatican and some other sites as well. Very handy. Had to get used to the card in the slot to keep the lights on. The breakfast is good but you need to ask for better coffee (i.e. café latte). The front desk is helpful, but not overly friendly. Breakfast is EUR 3 each and the EUR 6 per person per day is kind of crazy, but it seems to be part of the deal.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Stewart L, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay with us! We would like to inform you that a Overnight Accommodation Tax is imposed in Rome from 01.01.2011, and the amount of the above fee for 4 star hotels is Euro 6,00 per person per night. Please be aware that the above tax is totally due to the City Council (Comune di Roma) therefore it's not a charge for hotel services. It would be a pleasure to host you again in future. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good Hotel"

4
08/08/2016

We were pleasently suprised with this hotel. The rooms were comfortable, spacious and modern, as well as being clean. It was great for a good night rest as you could pull down the shutters for absolute sun block out. Breakfast was excellent, there were so many options avilable. The neighbourhood isn't the greatest, I wouldn't wander around after dark on my own but the day is perfectly fine. The hotel is walking distance to The Colleso, about 10mins away. Overall this was a pleasent hotel.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Nae_Jane, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We were honored to serve you, client's satisfaction is one of our first aims and we look forward to improve our services more and more. We hope to have you soon and again as our guest! With our best regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"So convenient above metro station, and good family hotel"

4
05/08/2016

Small room, but prepared to accommodate two teenagers in family room which was helpful. Good wifi, and very decent breakfast included. Helpful front of house staff with booking tours, advice and luggage storage. Bathroom was good. Convenient to tourist attractions.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Alison T, Thank you for having chosen our hotel and for sharing your experience here on TripAdvisor. We are glad to hear you had a nice stay and we exceeded your expectations. We really hope to see you soon and again here at hotel President! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Perfect base"

4
04/08/2016

Great place to stay and explore Rome. Comfortable rooms, relaxed atmosphere, good breakfast. Recommend. Alongside Manzoni metro station which is really useful for striking out to Centro Storico and Quirinale.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Tim C, Thank you for having chosen Best Western Hotel President and for sharing with other travellers your kind opinion about our facilities and service. We are glad to read you enjoyed your stay with us! It's always an honor to welcome people and make them feel at their ease and satisfied. We look forward to serving you on your next trip! With our warmest regards, Roberta Guest Relations Best Western Hotel President Roscioli Hotels Group – Rome

"Great Hotel Centrally Located In Rome"

4
01/08/2016

We stayed at this hotel the last two days of our ten day trip with Go A head Tours on our Amalfi Coast tour. After the Amalfi Coast, we made our way to Rome to this hotel. I had checked all of the hotels we would be staying at before the trip, and all were rated four star hotels; finding a Best Western rated four stars was a surprise, but this hotel did not disappoint. The hotel looked new, and the rooms were nicely appointed. There is a subway station on the block to make getting around easy for the locations the limited subway system of Rome accommodates. There are numerous restaurants nearby. I can't say anything about comparing rates with other hotels since all of our accommodations were arranged by the tour group, but this hotel looked like new, service was good, and I would look at this hotel again if staying in Rome.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear orlandotourist, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We would like to thank you for this wonderful comment! We really appreciate your kind words and recommendations. It's always a great satisfaction to know that our clients had a great and comfortable stay with us: It means that we made a good job. We hope you enjoyed Amalfi Coast too! :) in my opinion it is absolutely breathtaking. It would be a pleasure to have the chance to serve you again in the future. Arrivederci! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Pleasant stay"

4
28/07/2016

Hotel is in a good position. Close to a metro stop. Lots of restaurants within a 10 to 15 minute walk. Room was great, staff very helpful and friendly. We had a room on the street which was very busy and could get quite noisy, but once you closed the outside shutter on the window the room was very quiet and dark, great for sleeping. Breakfast was adequate, reasonable selection of food available. Would stay again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear debandross, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We're really grateful for these kind words. We take the opportunity to inform you that has been a pleasure welcoming you as our guests and we really hope to having you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very good location"

4
19/07/2016

Good hotel with very rich breakfast and all you need in clean rooms. Just next to the hotel is the metro station Manzoni . Nearby there are nice small restaurants. Shops are also at hand. I would stay there again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Spaska2013, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay, especially our hotel location and cleanliness. It will be a real pleasure to host you again in future. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good hotel for a short stay"

3
18/07/2016

This hotel is located on a main street close to Metro station, which is just outside of it, an tram station which is close by too. The hotel is located in the heart of the city, not too far away from train station, but not too close by also. You wither have to take a taxi or a metro train to reach the hotel from the train station. As it is located on the main street/road, it is not a quiet hotel. You will have disturbances till late in the night from the traffic down there. The hotel is good, clean and comfortable. I had booked a quad room for my family, but i think what they gave me was a standard room by stuffing four beds into a small space, and there was hardly any space to walk around or unpack. I felt cheated for that. The bathroom is descent, and they have a huge wardrobe in the room. There are no eateries in the vicinity of the hotel, and you have to walk at least 10 to 15 minutes to find one.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear KanakKabra, Thank you for having chosen our hotel and for sharing your experience here with us and with the community of TripAdvisor. Please accept our apologies if during your stay some of our services were not completely satisfying. We regret that you didn't give to our Reception Staff the chance to change your accommodation, in case it didn't suits your needs! surely with a bigger room comparing to the one you had, and more silent: every client has his own demand that we are pleased to satisfy. However, thank you for giving us your opinion on our structure, will help us to improve the service. We would be really glad if you reconsider your opinion about us by giving us another chance to welcome you. We remain at your complete disposal, please do not hesitate to contact us directly for every query or request you might have. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good location"

4
18/07/2016

Stayed here for a week. Good location to visit the city . Staff where very helpful and friendly. When I'm back in Rome I'll stay here again . Food was fine also . Our rooms was very clean . The staff on the front desk really helped us about the best places to visit.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear mannie05, Thank you for having chosen our hotel and for sharing your experience here on TripAdvisor. We were all happy to hear you had a nice stay and we exceeded your expectations. We really hope to welcoming you soon and again here at Best Western Hotel President! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"They have 5 choices of pillow"

4
18/07/2016

Doesn't look great from the outside, but, very clean and tidy. Breakfast was included and was everything you could think of to eat at breakfast. Drinks were same prices as the local bars - free snacks at the bar. Didn't sleep well the first night because of the big pillows - next day noticed a leaflet on the table from which you can select 5 different types of pillow... slept fine after swapping. All the staff very pleasant - mostly mature men and women who new how to treat guests. Not minimum wage kids like in UK.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear johnkW9813WL, Thank you for having chosen this hotel and for sharing with other travellers your kind opinion about our facilities and services. We are glad that your stay has been a positive experience and that you enjoyed your time with us. We're especially pleased that you enjoyed the service provided by our Staff! Probably is the most important and lasting memory of a hotel. It would be a pleasure to host you again in future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"stay at hotel"

4
16/07/2016

Hotel do not have hotel pick up facility that was a problem in case you are coming late night as train as well bus service stops you are dependent on Taxi .Some one advised us to make WHITE TaXI FROM AIRPORT who charged Euro 60 for our family we were having 4 luggage .Hotel is walking from colosseum which is main attraction ,I advise to book ticket in advance online as even if you have reservation you need to stand in line to get the ticket ,take a guided service which is not very expensive ..central station RMA termini is 1.5 km from hotel so in case you like to train for onward journey hotel is at good location.Above all Break fast at EURO 3 AND KIDS ARE free in case you are not booking B&B you can take the same at hotel.i think we have been charged for the kids as well ...

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Alok N, Thank you for choosing Best Western Hotel President as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us on TripAdvisor. We really hope to have you soon and again as our guest! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Lovely place to stay near old city"

4
15/07/2016

We stayed here for 3 nights while on a singing tour, with our chorus. It is right next to a subway station which mades it very easy to visit the Coliseum/Forum and other attractions. Good restaurants nearby also.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Margery E, Thank you for having chosen this hotel and for sharing with other travellers your kind opinion about our facilities and services. We are glad that your stay has been a positive experience and that you enjoyed your time with us. It would be a real pleasure to host you again in future! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Generally good with a few areas for improvement "

4
15/07/2016

Starting with the good points: -Excellent location, few steps away from Marzoni metro stop. -very good family sized bedroom with large king size bed and 2 single beds -comfortable beds and pillows -great powerful double shower -good value buffet breakfast for 3€ each -close enough to points of interest but not in a central location but still ideal location Not so good: -cleaning of rooms was not to a high standard, lots of dust in our room over 4 days. beds were not made on one occasion and on another fresh towels were just left in the bidet not even hung on the rail -carpets are old,dirty And sticky -there isn't much going on in the area as far as restaurants and shops are concerned Overall I would go back as the hotel represents good value and its location next to metro is ideal

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Heena C, Thank you for taking the time to share your experience with us on TripAdvisor. We are delighted that you enjoyed your stay with us; concerning the cleaning, we're deeply sorry. We would appreciate it if you could provide us with the registered guest's full name and the staying period via email to [email protected] for our further investigation (since through this community we can't understand the details of reservation). We take all guest comments very seriously and once again, we apologize for the inconveniences you had on your last stay. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. We remain at your complete disposal and we look forward to welcoming you again soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great choice"

5
02/07/2016

Helpfull staff. Clean hotel. Great breakfast. Very good location. I will sure stay in this hotel whenever I come back to Rome. 4 nights and 5 days near the subway, the bus and the tram .the guys on the reception are very kind. And the room service also

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Sir, We greatly appreciate your kind words. Has been a pleasure welcoming you as our guests! We looking forward to meeting you once again here in Rome. With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good service ,superb location "

4
27/06/2016

Had a pleasant stay .Train station is 2 min walking distance .very convenient to commute from the hotel.lot f restaurants close by the hotel.Staff is friendly n helpful.Breakfast spread is not for asians but thats how most hotels are in Italy.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Punamindi, Thank you so much for your kind words. Has been a pleasure welcoming you as our guests. We really hope to have you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group - Roma

"Excellentl location"

4
24/06/2016

Lovely clean room with excellent air-conditioning... Nice products in the bathroom...10 minute walk to the colostrum.. Lovely continental breakfast, bacon and eggs also available. Take a mug for your morning cuppa. Some issues with the electricity sockets butadiene causes a major problem. I would recommend this hotel android return.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear CumbriaBex, Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay. We hope to see you again soon! Warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location for exploring Rome"

5
22/06/2016

Stayed at this hotel in May and it is in the perfect location for exploring the sights of Rome. The collessium is about a 15 minute walk away. The hotel is next door to the metro station with a direct line to take you to stations for trevi fountain, Spanish steps and the vatican. The rooms are a little on the small side but do the trick for what's needed after a day of exploring. The hotel has a little bar area which offers food however if you don't fancy that there are a couple of nice restraunts a few minutes walk from the hotel offering traditional Italian pasta and pizzas.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Wayne B, Thank you for choosing this hotel and for sharing with other travellers your kind opinion about our facilities and services. We are very happy that your stay was a positive experience and that you enjoyed your time with us. It will be a pleasure to host you again in the future! With best regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Friendly staff, comfortable rooms, decent price"

5
22/06/2016

We stayed here for one night between a cruise and our flight home. Surprisingly kind staff, clean hotel, good breakfast. We had a family room for 4 with a large bed and two twins. The beds were comfortable and there was room to walk around and room for all of our suitcases. Would stay here again when in Rome! Be sure to check out the little vending room around the corner, and the lovely deli and grocery nearby!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Msmeower, Thank you for choosing this hotel and for sharing with other travellers your kind opinion about our facilities and services. We are very happy that your stay was a positive experience! We're especially pleased that you enjoyed the service provided by our staff: It's the most important and lasting memory of a hotel. Hope we will have the pleasure to have you here once again! With our warmest regards, Roberta Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"good localization "

3
19/06/2016

excelente localization, near coliseum and termini station. The people who takes care of the hotel are very rude and inefficient, the guy at the morning is useless, the room is good, the shower are very small, good breakfast.

"Not a four star location or condition! Food and staff good though. "

2
18/06/2016

We were placed in this hotel during a tour of Rome and it was switched from a nicer hotel in the city. This was in an industrial area of Roma and when we walked outside on the first day, there was a dog fight in the middle of the street and a man video taping the fight. The dog looked to be killed and the. Shortly after a big truck drove up, there was yelling and it sounded like the dog was run over. It was traumatic. Obviously this is not the hotel's fault, but I wanted to share what we witnessed. When I checked in they placed me in room 101. It was a single and it was probably one of the worst rooms I have ever been in. See photos. I went to the desk and told them o could not stay in this room. They moved me to the 7th floor single with a balcony and it was more updated and cleaner. I was overall not impressed with this hotel, but I did like the Margherita pizza I had in the bar upon check in. The hotel staff was nice and accommodated complaints and made it better. I would not stay here again because it is in need to updating and the location was scary for me.

"Good and well located."

4
17/06/2016

This centrally located hotel is comfortable and the food and the service are good. Tea and coffee making is provided in the room but the polystyrene cups are an accident waiting to happen when filled with boiling water. Good choices for breakfast but seemed a little disorganised.

"Rome Break"

4
15/06/2016

The Hotel was good. A bit out of the way but very nice indeed. We were B&B but the breakfast was good. Would recommend the hotel. We were on a 4 night break with Riviera Travel which was very good indeed. Having been before, we went on the bus tour the first morning and to The Forum and Colleseum on the second day but the rest of the time we did our own thing.

"A nice basic hotel but rooms were too small. They surely maintain their brand image of being a best western hotel. "

4
11/06/2016

However they were good at the basics of whatever they provided during our stay, we found the room to be too small. It was so small that it even restricted movement within the room The best part of the hotel is its location. The hotel gate is located at the entrance to one of the metro gates which provides excellent connectivity to the whole of rome. All the major sight seeing points (except Vatican) are at a walking distance (though a long walk) Do try Italian food at spacio which is at a 10 mins walk from the hotel. Even the gelato next door is not bad though not exceptional

"Excellent location and service"

4
09/06/2016

Walk off the Metro and you are steps away from your hotel.It is a short walk to the Coliseum and Roman Forum and via Metro connected to all major tourist sites. A very clean, friendly hotel that seems to cater to groups. They have an excellent breakfast buffet with full menu and cappuccino and coffee machines for your convience. The dinners are also excellent.

"Nice hotel"

4
06/06/2016

I stay for 3 days at President hotel and i enjoy it very much. Very nice breakfast,clean room and very kind and helpful stuff. Big plus that is right next to metro. An other plus the great variety breakfast. ...and very nice "powerful" shower in the room!! Price was good enough. For cons i may say the not so good reception of free wifi signal,little more expensive tham it should be and the internal area room view. For its category and level its totaly recommended by me.

"Great location, excellent service!"

5
05/06/2016

I have stayed at this hotel several years ago and really liked it. I had a group of 18 people at this hotel and selected it again based on its location and amenities. We had a wonderful stay at this hotel. The rooms were spacious and clean, the reception staff are excellent answering any questions with a good command of English. The hotel is located in an easily accessible area. There is a Metro station right outside the entrance which is extremely convenient, the Termini train station is only 10-15 minutes walk away and the Colosseum is also only a 15-20 minute walk. I would highly recommend this hotel, it is reasonably priced, in a great location, modern spacious rooms, excellent choice for breakfast and the staff are frriendly and helpful. Definitely a book with with confidence and would be my choice for a future visit to Rome for a hotel.

"Comfortable, clean and good food in the bar"

4
04/06/2016

For a large hotel as part of a chain this hotel did have a personal touch with friendly staff and quick assistance when requested. The rooms were comfortable, the beds had memory foam and duvets which I prefer. Although the walls were a bit thin there was no real noise disturbance after 11:00 pm. Tie air conditioning was effective. We were on the 7th floor so away from the worst of the traffic noise, which seemed to go on all night and day. It is well situated for the metro but the area around the hotel is not anywhere you would wish to walk around being full of litter and graffiti.

"Budget Hotel"

4
02/06/2016

just watch out for the shops nearby for electric sockets. Invariably the shops charge double the rate of the price. Hotel was satisfactory. Buy water bottles from super markets[ in 6 packs around 6 euros for a 6 litre pack] Outside too costly 2 euro for 500 ml

"A pleasant stay"

4
01/06/2016

A clean hotel, very busy, pleasant friendly staff (most of them anyway!) Bar food was good and not too pricey, No draught beer!! bottles only and not the best. Breakfast was very good, Hot food was scrambled eggs and bacon, but a good cold selection. Room was clean and bed very comfortable. Position of the hotel was a good 15-20 minute walk to the coliseum but there is a tram stop right outside and a Metro line direct to all the sites, I must say that the hotel can be quite noisy at night due to these, but it does quieten down about 1130pm, I would'nt say it was a 4 star hotel, maybe three star, does it matter? your not going to spend all your time sat in the hotel when in Rome!!

"was good but not a great"

3
28/05/2016

its really good hotel but still thy can provide more staff was so good its niyer to metro only think room was not that much nice because I ask them king size bed thy give me 2 single bed together so all night I cant sleep good so was not a good time for me thank you

"Avoid this hotel"

1
25/05/2016

This hotel in Rome was a substandard hotel. My room was small and the carpet was dirty. My view was of the roof and some mechanical equipment. The door on the first day did not respond to the key card (this was the case for almost all of our group). My sister's room smelled of sewage. We called the desk, they sent someone who poured a solution in a floor drain and said it was “fixed.” It was not “fixed.” We called again, and the person who arrived said to call the desk. Our tour director handed my sister his key and said to trade rooms with him. He told us later that he just slept with the bathroom window open and the door closed. Breakfast was not good.

"Decent 3 star hotel"

3
22/05/2016

Expectation - I had planned a visit to Rome during a long weekend and all hotels were pretty expensive. Hence, I was looking for a decent 4 star hotel and not far from the city center. Best Western President Hotel had decent price and the reason for picking this was Best Western brand, decent reviews, 4 star hotel near to the metro station. Location - The hotel's location is quite good. Not exactly in the city center but close to the city center and its situated right on top of the Manzoni metro station. When you get out of the metro station, you are right at the hotel. The Roma Termini railway station (Rome's main train station) is mere 2 stops from the hotel by the metro. Also, the hotel is just 10 min walk to the Basilica di San Giovanni and Colosseum. Also this side of the city was much peaceful. Not a lot of restaurants neaby but I was pretty satisfied by the location. The Hotel - The hotel is nice and clean. Lobby is average, pretty ordinary reception as well. Check-in was smooth, although the guy at the reception didn't provide any information about Rome, places to visit, neither a city map. They did have a map, which I myself took. They have 2 tiny elevators but they were neat and clean. The interior of the hallways were fine too. There was a vending machine next to the elevators for a quick snack or a drink which was cheap. The vending machine accepts bills and coins only, no card. I had booked an economy room, as with rest of the Europe, the room sizes are small, the economy room with a double bed (french bed) was fine in size. A little bigger wouldnt have hurt, the bed covered most of the area in the room although there was enough space to walk around on all 3 sides of the bed. Room was well nicely made and clean. Bed was comfortable and so were the pillows. 2 side tables, and a table and wooden chair, 32 inch LCD tv, a fridge beneath it with few items, not a lot, in the mini bar. Mini bar was slightly lesser expensive than what I have seen in other hotels. Maximum 4 euro for the drinks. There were enough shelves in the tv unit as well to place your stuff. Apart from this, a full size cupboard along with a safe. I was easily able to put all my stuff inside. The bathroom was also fine, neat and clean, most Italian hotels have a bidet which I didn't use, and it occupies some space. They did have shampoo, shower gel, soap and body cream. I had no issue with the heater and air-conditioning and it worked fine for me. Now for some negatives of the room - Surprisingly no iron and iron table. There was no bathroom slippers as well although I would expect it in a 5 star than a 4 star hotel. No coffee machine but a kettle was there along with coffee/tea sachets which I did not use. One weird thing is that they don't provide you with glass cups, instead there are plastic disposable cups in the bathroom. I could easily hear if someone was in front of my door and talking, may be the walls are a bit thin and the rooms are not that sound proof. The view from my room window was not really great. All I could see were various apartment and homes of the people. But it was peaceful as my room was facing opposite to the main road where the hotel is situated. Restaurant, Bar and Breakfast - The breakfast was supposed to be included in my booking. So, one day there was no one at the restaurant reception and I had the breakfast. The breakfast was ordinary and typical to a European breakfast, nothing special to rave about. Scrambled eggs, bacon, 3 types of cheese, a few type of sliced cold meat, breads, cornflakes, fruits, croissants, muffin, cake, fruits, rice (which looked seriously stale), and pinto beans (they looked yucky as well). A couple of variety of juice, orange, annanas (pineapple), and a few type of coffee (cappucino was good) and tea. However, next day when I went for breakfast, there was a lady sitting in front of the restaurant and said breakfast was not included in my booking, but since it was only for 3 euros I did not argue, but yes as one another reviewer has said, the hotel staff lies. They do have a bar which I did not use neither I had lunch or dinner there, so I cannot comment on the food. However for a 4 star, they do not have a room service which is surprising and weird. Conclusion - It's a decent hotel which is not very expensive yet has nice and decent rooms and situated at a nice quiet location right above the Manzoni metro station. Definitely not a 4 star and more like a 3 star. They do not have a room service or an iron in rooms. Would I stay there again - may be and may be not if I can find some other hotel with more facilities and a good location at the same price.

"Decent hotel but beware of dishonest staff"

3
20/05/2016

I had reserved the hotel based on the positive reviews online and central location for our trip to Rome. Also, being a known brand I thought I knew what to expect, however the staff proved me wrong. Me and my wife checked in late evening on 5/12/2016 for our 4 night stay till 5/16/2016. While checking-in the guy at the front desk told us the breakfast was included. I also requested an adapter, for which I was told there was a cash deposit of 20 euros and could not be paid with a credit card. Given it was late and we were tired, I did not argue and handed a 20 euro bill for the adapter and headed to the room. The room was small but clean and I had no reason to complain. My first surprise was next morning when we headed down for breakfast. There was a lady at the door who asked me for a "breakfast coupon". When I said I did not have one, she replied 3 euros per person. Since it was 3 euros we did not wish to argue and went ahead with the breakfast, giving the benefit of doubt to the guy who checked us in. The best was yet to come. On the day we were checking out I took the adapter back to the front desk expecting to get the 20 euros back. There was a different guy at the front desk who took the adapter and handed me a 10 euro bill. I was surprised and mention that I had paid 20 euros for deposit. He said they always take 10 euros and showed me the hand written note against my room number for 10 euros. For a moment, I thought since it had been 4 days, perhaps I had forgotten and had actually paid 10 euros. I asked my wife and she agreed that we had paid 20 euros. When I asked, the guy at the front desk said he could not do anything since he was not there when we check-in. If you plan to stay a the hotel please get some form of a receipt paying a deposit for anything. Not sure how many of the staff are in on it,but there are definitely some that are running a scam where they take advantage of tourists by pocketing part of the deposit.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Mukho1, Thank you very much for you review. I am really sorry about what happened with the deposit you have given for the adaptor. I would like to investigate on this and I would be grateful if you contacted me directly in order to retrieve more details. I look forward to hearing from you. Kind regards. Cinzia Guest Relations Bw Hotel President Roscioli Hotels Group - Rome

"Very nice Hotel"

5
19/05/2016

The staff are pleasant and helpful. The rooms are clean and comfortable. A breakfast buffet is available for 3 Euros and it is excellent! The Manzoni metro stop is right outside the hotel door, just two stops away from the Rome Termini station. The metro is very easy to use and convenient for many of the tourists sights. The neighborhood is safe and there are grocery stores and restaurants nearby. There is free WI FI and also an internet access area for printing boarding passes. We had a very enjoyable stay and would most certainly return to this hotel.

"Rome"

4
18/05/2016

Nice comfy clean hotel, Typical continental type breakfast on offer, eat as much as you want, they have a restaurant, but, the food is pre prepared and microwaved or grilled by the bar staff, of which there was only one ( serving drinks as well as meals). The metro station ( underground) is literally 20 feet from the main entrance of the hotel, and takes you to the nearest station to most of the attractions, costs 1 euro 50 cents for 100 minutes ( plenty of time to go from any station ), the hotel is only a 15 minute walk ( max) from the colluseum, roman forum and circus maximus. From the colluseum you can get the HOP ON - HOP OFF bus, this goes around in a circle covering all the attraction and sights, they supply FREE HEADPHONES to plug in and the commentary is very accurate, tells you which stops are best for what attraction. you cen get off and on as often as you like for the duration of your ticket, saves a lot of walking.

"Only 15 minutes walk from Colloseo"

5
17/05/2016

From hotel to Maznzoni metro station is only.... 10 steps. Maybe rooms don't have a modern forniture but if you want hotel with comfortable bed, delicious breakfast and bathroom it will be good choice, Friendly staff.

"Disappointed after reading such positive comments"

3
16/05/2016

I think I was there on a bad few days. Staff in serving areas and rooms great. Reception? rather distant and less keen to help. I went on a guided visit with a highly reputable company but the probl;em of being a single traveller lies firmly with the hotel. Single room available and although I paid £159 for 4 night stay this amunted to a poky little dark room with single bed and not even a rack for my suitcase. As only there 4 nights I did not raise it but ... the room smelt musty when I went initially My window opened to the back of another hotel, I could hear the person next door snoring.and on the final morning I woke up to a very distinct smell of drains in the bathroom.All good about position and breakfast. Bad about their pricing policy for singles. if you have single rooms do not charge more for them because they really are not as nice as your double rooms believe me. Thought british 3 star rather than 4

"Nice location!"

4
15/05/2016

Hotel is located only a few steps from Metro station Manzoni (only few stops from main Rome sights). Hotel staff is great and very helpful and polite. Rooms are comfortable and large enough. Buffet breakfast was really great with lots of choices (hot or cold). One negative thing about our stay - we had a room overlooking main road so it was too noisy throughout the day and night.

"Good tourist standard"

4
13/05/2016

We spent 4 nights in this hotel on a bed and breakfast basis and were satisfied with the experience. We were on a package holiday for sightseeing and this hotel is an excellent base being near (10-15 mins on foot) the colosseum and the forum. It is also near the underground, bus and tram services. The room, which had very comfortable beds, was of a good size as was the bathroom. The breakfast was adequate with a wide choice. There are also a number of good restaurants nearby. Overall the hotel is good value in a very good location.

"Comfortable and convenient stay"

4
05/05/2016

We stayed at the BW President for 2 nights during a recent trip to Rome and the first thing that came to mind is the sheer convenience of the location as it relates to the public transit options. The Manzoni metro station is literally on the doorstep of the hotel and the tram runs in both North/South and East/West directions accessible from the hotel. We stayed nearby on our first night in the city and decided to inquire about the possibility of an early check-in as we were nearby and much to our surprise they checked us in right then and there several hours before we even expected to be able to had they agreed to the early check-in. We went straight to the room to have a look and our first impressions were positive despite the room being on the front side of the building on a very busy street. For a hotel room in Rome it was quite spacious and very comfortable and it didn't feel cozy or cramped like many spaces in the city. The bed was very comfortable and the bathroom was also spacious enough to use and not feel like you were in a closet. The rate came with breakfast; however it can also be added for a minimal cost which in itself is an excellent value when compared to other properties and the options were plentiful so no complaints there. WiFi was free and relatively fast so another added bonus and the mini fridge in the room was large enough to hold additional bottles of water or whatever else. Overall the property is well worth the extra cost in comparison to smaller, boutique hotels as the pro's definitely outweigh any con's and with only a short walk to the Colosseum its an excellent option for those who don't mind walking or making use of the city transit system!

"Nice hotel, great locations"

5
30/04/2016

We stayed at this hotel during our time in Rome. The rooms were very nice, clean and modern. They were small, but so are most other hotel rooms in Europe. The staff was very nice, kind and helpful. The breakfast was wonderful, great selection of items so there was something for everyone. The pastries served at breakfast were to die for! Nice little bar in the lobby and they allowed you to sit in the lobby with your drink and enjoy the evening. Very short walk, about at minutes to the Coliseum and the Forum. Just around the corner from and a short walk to the Holy Steps, which are said to the be steps Christ walked up to meet Pontius Pilate and the Basilica of San Giovanni, which was the home to the pope before the Vatican/St Peters was built and is a stunning and imposing church in it's own right. You must see the inside of this church! The metro is located just outside the hotel on the corner, and it is a quick ride to many other must see sights in Rome. There is also a great pizza place, gelati shop and corner café just steps from the Hotel. And a block away is an amazing local restaurant called, RomAntica, which has amazing pasta and inexpensive, but delicious Proseco! A great place to stay while visiting Rome. Have already recommended it to our friends!

"Great Location, great breakfast."

4
26/04/2016

The location is fantastic - the metro is right outside the hotel, which is a relief after walking around Rome all day and you just want to get back to relax. It is 2 stops from the Termini. We flew into Fiumicino then caught the express train (32mins direct) to the Termini then hopped on the metro to Manzoni. A return train ticket is 32 Euros. You can also buy a 72hr metro/bus/tram pass from the machine at 18 Euros which is fantastic. Hotel is nice - I would say a 3 star, nothing luxurious but comfortable enough. We had a very quiet room on the 6th floor. Bathroom is very small and watch out for a sharp-edged towel rail which I kept bumping into and my thighs are now all bruised. There was no soap dish, there is a hairdryer. Beds were very comfortable and towels were very nice. Roasting hot water too and a nice bath. Wifi was very good and is free. Simone at reception is very polite and the breakfast buffet was fantastic. Everything you want and more - salami/hams, cheeses, pastries, a selection of breads, fresh fruits, scrambled eggs etc. The coffee and tea from the machine was not very nice, however there are waiters who will bring you a pot of tea or coffee if you ask them. I would recommend this hotel and would stay there again.

"Very well located"

4
26/04/2016

This hotel is located very close to the main attractions. Metro,Trams and buses right outside the front of the hotel. Or a short walk to the Colosseum, Pantheon and Roman Forum. Metro can get busy in the rush hour, so wait until 9.30 am.

"Good service, mediocre rooms (at least some of them)"

3
21/04/2016

We're family of 4 (parents with kids of 4 and 13 yo) and we reserved a quadruple room for the pretty long stay (8 nights) in this hotel. To start with the highlights: the location is great (close to Termini, just a few steps from the metro and the tram stations), the staff is welcoming and helpful, the breakfast is fine (although not more than that) and the WiFi is free and fast. The downside is the room. We arrived to the hotel at midnight and were provided with rather small room on the 2nd floor facing the patio. It was very cold in the room, but AC did not work for heating (on their website they state they DO have an air conditioning, but they do not mention they disable it during some seasons) while the only solution suggested by the desk was providing more blankets (and no, they could not assign us with another room at that point since, according to them, the hotel was fully booked). Also in the room the kettle did not work because the electric adapter was missing (one more call to maintenance right upon the entry), no shelves to stock the clothes in the wardrobe (and no option for it - only some shoulder straps inside), broken lock in the bathroom door, leaking shower stall and the worst pillows of any I can recall. The worst thing of all, the next day we realized that the room was also extremely dark as, in fact, located in the "bottom of the well" of surrounding buildings so practically no sunlight inside. Next morning we checked an option of changing the room in the front desk and they agreed to help, but said the move could be done only later in the noon. Well, since we had some plans for our stay in Rome beyond packing/moving/unpacking our belongings and since, after all, we did not plan to have too much time to spend in the room, we gave up and stayed there for 6 more nights until we just could not be staying there anymore so we approached the front desk again and next afternoon they assigned us another room on the 4th floor where we completed our stay. This time the room was much better: bigger, well illuminated and much warmer than before (well, the shower stall leaked either, the lock in the bathroom door was broken again, the pillows were still horrific and we had to call the maintenance right upon the entry to break into the locked safe, but we could live with all of that after our experience with the first room). Now I understand that we could insist on moving the room after staying there a day or two (after all, already on the 2nd day of our stay the front desk agreed to check this option and it was not the hotel's fault we choose not to invest our vacation time into our "quality of life" improvement), but I think that the hotel which considers itself a member of Best Western chain had no option to put the customer (which just in case also the member of Best Western Rewards loyalty club) arriving with family for such a long stay to this position right from the beginning. Also I think it is a shame for any hotel advertising itself as a 4-star hotel to offer the kind of room we got in the beginning to their customers (and again, especially to the loyal ones) Bottom line: the great location helped us to explore the Rome as planned but we're rather disappointed with our stay in this hotel.

"Nice hotel"

5
21/04/2016

Very good hotel , near the metro station Manzoni, two stops from Roma Termini. Very convenient if you travel from the airport Ciampino. Big rooms , good breakfast , also early breakfast. Polite and helpful staff.

"Best Western Hotel."

5
21/04/2016

This hotel is really lovely and clean and the staff were so friendly as well. Would definitly recommend this place a the subway entrance is minutes walk from the hotel and it take you to all the beautful sights in Rome.

"Great stay!"

5
17/04/2016

We are a family of 4 who stayed at the President for 4 nights - no complaints at all. We had a lovely large quad room that was very quiet as it wasn't facing the road. We had plenty of space, lots of storage and a good sized bathroom with a double shower in it. Complimentary toiletries and very good sized bath towels. Tea/coffee facilities and minibar fridge too. Breakfast had a very good selection of hot and cold options eg: bacon, scrambled eggs, boiled eggs, mini frankfurters, rolls, breads, hams, cheeses, cereals, cakes, pastries, fruit and salad. Location absolutely excellent - just a few metres from Manzoni station, the buses and trams and best of all the Colloseum, Santa Maria di Maggiore and San Giovanni in Laterano are all just a 10 minute walk away. Would definitely stay here again!

"Amazing base for a beautiful city"

5
16/04/2016

I spent 4 night and 5 days with my wife and children at the president and along with two more families and friends. This is an amazing hotel within walking distance of the coliseum. Also Manzone, one of the two underground stations is 20 metres away. Add to that the tram 80 metres away and you have all the transport links you could ask for. The hotel room was very spacious with a super King and two single beds in it. The beds where very comfortable and the room still had space to walk around. A hint ask for a bedroom away from the front as our friends said it was a little noisy. We had a rear room with a minibar fridge and and a safe also a large shower and bathroom area. Defiantly I would return.

"Surprised at how nice this Best Western was!"

4
10/04/2016

So in the United States, my opinion of the Best Western isn't really that good. I think of it as a cheap low quality hotel. We booked this hotel for Rome because we were on a budget and it actually seemed nice from reviews and pictures. We were happy we did. Rooms were small, but clean. All of the staff was very nice. There was a free breakfast buffet that actually had a lot of decent food. It allowed us to save our money to have lunch and dinner at nicer places. Location was very good, we walked just about everywhere. If I go to Rome again, I will likely check this place out.

"Good experience "

4
09/04/2016

We enjoyed the 4 night stay here... It was a quad room so perhaps a little tight however overall the facilities and customer service was very good. Three things that stand out: 1) Location - Very close - walkable distance to Colosseum and few other must-visit places. 2) Metro is almost right outside the entrance 3) Breakfast is excellent with a huge spread and classy with good service. I would definitely recommend this place for families.

"Good hotel, convenient location"

4
09/04/2016

My husband and I stayed at this hotel for 4 nights in Rome. The hotel location is convenient, it is located nearby the Colosseum which is walkable in 10 minutes. The Manzoni metro station is right outside the door, we used the metro/bus system a lot to make the most of our Roma passes. Our room was clean. It is small but that's to be expected for European hotels. The only downside was that sometimes there would be a sewage-like odour coming from a vent in the bathroom... we thought it might be from the septic flush system. In any case, it wasn't a big enough deal for us to complain. Wifi was good. Breakfast started from 6:30 a.m. - included american style eggs and bacon, croissants, pastries, salami, fruit and yogurt.

"Value For Money. Excellent Connectivity"

4
02/04/2016

Located right next to Manzoni metro station, this place is pretty good & reasonably priced compared to other hotels. Vatican is about 7 - 8 metro stops away, Colosseum is walkable . Good breakfast, good net connectivity, good service. Overall a nice experience

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear AjithPrasadB, Thank you for your comment. We are very happy that your stay was comfortable and you were satisfied with the level of our services. We are looking forward to see you one more time. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice services"

4
29/03/2016

Hotel with good standard, nice services in English and near Colluseum. So everything you need as an first time visitior in Rome. Resturants and shops with water close to the hotel. I can recommende this hotel if you are going to be a tourist in Rome.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Mikael, thank you very much for choosing our Hotel and for this comment. We are looking forward to see you again. Kind regards, Danioa Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Roma

"Convenient located hotel"

4
24/03/2016

Spacious modern hotel very conveniently located a few metres from the Metro Manzoni station and a short walk to the San Giovanni in Laterano Basilica and Holy Stairs. Room comfortable and with good buffet breakfast. I used the free internet on one of the hotels computers in a gallery in the entrance hall and found it good.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Stephen, Thank you for your nice comment. It's the best pleasure to know about our customers' satisfaction and about the level of confortable at our hotel. Hope there will one more chance to welcome you. Best wishes, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Disappointed on the last minute"

4
22/03/2016

Although we had a perfect 6 days in this hotel and we had only good comments about it on the last day of our departure they manage to ruin them. The previus night we order a taxi to take us to the airport. So in the morning i went to the reception to pay the debts i had from the use of the mini bar. The menu on the mini bar was 2 euros for a soda and 2 for a bottle of water...so we used them. When i went to pay for them at the receprion for 12 sodas,3 bottles of water and taxi service they asked me 86 euros. I normally thought taxi price was included so imagine my surprise when the taxi driver asked money for the fare when we arrive at the airport. So 2 euros on the menu...6 at the reception. It was a very nice hotel but they will never see me there or in any other hotel of this company again.

"Perfect location for exploring Rome"

5
18/03/2016

The hotel was just yards from the Metro station which was great for accessing all of Rome. Our room was as you would expect, modern, clean & perfectly adequate for a 3 night stay. All the staff were helpful. Breakfast was excellent & well worth paying the extra for. We would definitely stay in this chain of hotels anywhere in Europe as the standard is always very good.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Adetanner, Thank you for your lovely comment. We are really glad that you spent beautiful days with us in particular that you could appreciate our staff. Hope to welcome you again. Best wishes. Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good value for money"

4
12/03/2016

The main advantage is location. Just 10 meters from subway and 10 minutes walk from Coliseum. At first hotel seems a bit old, but it has all service needed for 4 star place. The breakfast is very good. Free wifi ads some extra value. There are few nice restaurants nearby as well.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Tomas, Thanks for your comment in the address of our property as well as our services. It's a great satisfaction to read this full of great compliments from our guests. Hope we will have the pleasure to welcome you back . Best wishes, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome.

"great location and comfortable beds shame about the food"

4
10/03/2016

lovely location and the most comfortable bed very nice breakfast was ok, but the hotel food in the eve was rubbish appart from that good value for money. the metro station is straight outside so if you want a convienient location this is the best

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Kerry, thank you very much for choosing our propertya and for your kind review. We are glad that you apprecciated our Hotel but at the same time we apologize for your opinion about the food. We haven' t had any other complaints of the same sort and we could have made something if you had told us. Wishing there will be another chance to welcome you, Best Regards Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent choice!"

5
01/03/2016

We booked it through Booking and we couldn't have made a better choice! The Metro is just outside the door, but walking to Colosseo is better since it is not far enough. The reception was very helpful. The room was fine with a nice bathroom and excellent mattress and pillows (which by the way we asked to change and they offered us a variety of hardness to choose from!). We had booked for a "french bed" which is narrower than king size (I didn't know that), but at the end this was not a problem. Excellent wifi signal power! The breakfast was rich and it is offered from 06:30 to 10:30. The good thing is that if you have a very early flight they can offer you a decent breakfast from 05:00!!! They offer private transfer to Ciampino Airport for 40 euros (we were four so it was 10 euros per person), which is good, from Termini the bus is 4 euros per person. I would definitely suggest the hotel and it is my first choice for my next visit!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Ioannis S, Thanks for your beautiful comment and for compliments in the address of our property as well as per our team. It's a great satisfaction to make everything possible to provide excellent stay for our guests. Hope we will have the pleasure to see you soon. Best regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome.

"Thank you Hotel President for another memorable stay. Saw the sights, all close at hand, got to the rugby and took hotel"

5
29/02/2016

Arrived just after 2pm and the desk greeted us with 'Is this Mr Gjertsen's party?' Great staff on reception. After we had put the cases in the rooms we went back down to enquire which was the best way to the Catacombs and were advised to take a right up to the plaza and catch the 218 which was the and off we went. Had a good guided tour and walked down the Appian Way to catch another bus to the Colliseum which is a ten minute walk from the hotel. Day 2 was sight seeing - all the usual places then we found a bar near to the hotel which sold draught beer at 5eu very good for a capital city and settled down for the France Wales game then back to the hotel for nightcaps. Next day it was up to the Stadio Olimpico for Italy Scotland in all a great three days. Highly recommend this hotel.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Steingjertsen, Thank you, for choosing our hotel for your recent stay and for your kind comment. We are delighted that you were satisfied with our hospitality. Also we appreciate your note about our staff. We are looking forward to welcome you back during your next trip to Rome. Best wishes, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome.

"This hotel won't dissapoint you"

4
28/02/2016

With a very good location, just above Manzoni metro station and 15-20 minutes walking from Coliseo, this hotel is a great option for all kind of visitors. Our room was a little small (maybe because it was in the attic) and old, but the bathroom was completely new. The hotel is located in a noisy crossroads, that's why I recomend to ask for a room in the highest floor possible, it will make your stay more quiet. The breakfast was really good and the staff very nice with us. Hope you enjoy your stay as much as we did.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Antonio, Thank you for your comment. We are happy that your stay was comfortable and you were satisfied with our services. We are looking forward to see you one more time. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location, but not 4 star"

3
27/02/2016

I don't have anything really negative to say, this hotel didn't do it for me. Staff were friendly, but bar staff very slow and bar shuts at 12. Rooms were clean, but hot and we couldn't figure the air conditioning. Breakfast was ok, but nothing special, coffee and orange juice, not fish but delivered through machines. Our room had no tea/coffee cups, just polystyrene cups...not good, so we liberated cups from the breakfast serving. The one really really good thing is it is right on top of the Manzoni metro station. 18€ for 72hrs which covers tubes, trams, buses and trains within the city. Brilliant value and available from all machines in metro stations with translated instructions.

"Nice location & Good service"

5
22/02/2016

Just 2 stops away by metro from the main station Termini and right in front of the exit of Manzoni! Even better is the helpful and cherrful staff's service from the reception to restaurant. I stayed here for 3 nights with 12 students and all of us were very satisfied with this hotel. I would be glad to come back to this hotel again!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Eurokor, Thanks for your compliments in the address of our property as well as per our staff. We are happy that you were glad with your stay and met all your expectations. Hope to see you again. Best wishes Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convienent and smart"

4
22/02/2016

Smart and clean hotel literally 10 meters form Manzoni stop on the metro, which allows easy access to Rome's many attractions, but with a relatively quiet area of town. I do not know if the hotel is good value as it was part of package, but would stay here again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Mcd81bath, Thank you for your comment. We are very happy that your stay was comfortable and you were satisfied with our services. Will be a pleasure to see you one more time. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Would definitely stay here again!"

5
20/02/2016

This place was amazing! First of all, the location was great. It's only meters away from the metro and you can reach the Coloseum by foot in 15 minutes. The room was clean and comfortable too. The breakfast was great with lots of options: salad, pastries, warm food, cereal, fruits. Wifi was fast and the staff were friendly and helpful. I would definitely stay here again on my next visit to Rome!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Bernaloy, Thank you for your comment. We are glad that you were satisfied with your stay at our Hotel in particular for location and breakfast. We'll be happy to welcome you again. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Good place to be when visiting Rome"

5
17/02/2016

First of all the hotel's location is perfect, just 30 meters from the metro station, 15-10 minute walk from the Coliseum. There are restaurants near the hotel, excellent pizzeria, supermarket, shops and more .. The room was a reasonable size for two adults and a child, there is room minibar, large LED television with lots of channels in other languages not only Italian shower and bath good size ... we were on the 6th floor and the room was quiet and pleasant and clean. The rooms are cleaned every day, towels replaced, The rooms are cleaned every day, towels replaced, and arrange the room so very pleasant to return to. The staff is very friendly, courteous and helpful in everything. Breakfast is included in the price, excellent, very varied and delicious. We really enjoyed the stay at the hotel, recommend it to our friends. And thanks to the staff of the hotel.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Anat L, Thank you very much that for choosing our Hotel but especially for this wonderful review. We are so happy to acknowledge that you would be happy to stay at our Hotel again. We would be happy to welcome you again. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Well placed friendly hotel"

4
17/02/2016

We visited Rome as part of a rugby trip but extended our stay and this hotel proved a useful base. It is just beside the Manzoni station on the Metro line and once we figured out where the main sights were it proved invaluable. The hotel itself is friendly although we didn't use the restaurant as there is so much to see in Rome. Our one complaint was about the room which was front facing and the air conditioning didn't work, in fact the electricity tripped out on a regular basis. What made it worse was that opening the window made it incredibly noisy, one downside of a conveniently placed hotel. Having said that once we pointed this out to the hotel they moved us to an 'internal' room which was larger, far quieter and cooler. So my advice would be to query the room you are allocated on booking

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Chris, Thank you for your nice review. . It's a great pleasure to know that you spent an enjoyable stay with us in a Rome. Hope there will one more chance to welcome you. Best wishes, Dania, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great hotel"

5
16/02/2016

Visited for 6 nations Rugby and stayed here as part of the package. The hotel was clean and modern, bed extremely comfortable, and the included breakfast had great choice. The hotel is ideally located next to the Manzoni metro station and a 15 minute walk to the Colosseum. The staff were cheerful & helpful, only criticism was the air con was off and the room was hot due to the mild weather. Thank you Hotel President.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Lowesey, Thank you for your comment. We are glad that you were satisfied with your stay at our Hotel and lived a good stay. So, we'll be happy to welcome you again. Kind regards, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great staff making an average hotel better"

3
15/02/2016

We were part of a block booking and a mix up of rooms was soon remedied by attentive and enthusiastic check in team, the room, now non smoking had obviously been a "smoker" before as it was stale. The weather was unseasonably warm so we kept a window open. The heating was either tropical or off. Breakfast was an extensive buffet with a great team ready and willing to help with any additions. Check out was smooth. This is a case of a well drilled team achieving more than the total of its parts

"Nice enough, but a bit out of the way."

4
15/02/2016

Stayed here while in Rome for a long weekend to watch a rugby international. Nice enough hotel, but not very central. Taxi ride needed to most sights, apart from the Colosseum and the Forum. Breakfast was good, and evening snacks in the bar were nice, although the menu is somewhat limited. Room was comfortable, although not keen on polystyrene cups for hot drinks. If we come back to Rome we would probably look for somewhere nearer the main tourist sights.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Brian P, Thanks for your comment. I am glad to read you enjoyed your recent stay at our hotel. I am a bit surprised to acknowledge you consider our location, near the Colosseum and the Roman Forum as you have written, not central as in fact it is. Rome, like all big cities, has many interesting sights and not all of them are concentrated in the same area hence it is quite normal having to use public transportation to go from one to the other. However, the subway station is just in front of our hotel and that is a big advantage for our guests who can enjoy moving around our beautiful city easily and without any worry. Wishing to see you again, Kind regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Roman Holiday"

5
14/02/2016

The service and location of Best Western was excellent!! I had read the reviews prior to coming, and they did not disappoint. I stayed 15 days, room facing the courtyard. It was quiet, the breakfast was amazing, no problem with internet (I was able to watch Netflix at night on my Ipad). I ate in the restaurant a couple of times, and the food was good. The Manzoni metro station is steps from the hotel, for $1.50euro. ATM, grocery store, pizza, and gelataria. The staff called taxi service for airport (48 euro) and for one of my excursions. I will most definitely stay here again. Amazing, friendly, staff!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear,Angela C, Thank you very much for this beautiful comment. We are so happy to acknowledge that you had really nice and comfortable stay at our Hotel. We would like to welcome you one more time with a great pleasure. Best wishes, Dania Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Okay"

3
13/02/2016

Nothing bad about the place but wouldn't be somewhere I would head back to. It's not in a great area though the staff are friendly enough - lacking facilities to be a 4 star hotel, wifi is hit and miss, drinks are reasonably priced but nothing stands out about the place

"Rome adventures"

5
06/02/2016

My first time visiting Rome so I was not familiar with the area. I took the train from Vicenza, so when I arrived to Rome I exited the train station and just started wandering around. One of the few hotels that actually look decent was this one. Spoke English and were very friendly. Hotel room was amazing. We got a suite that included a switch to change the preference on the color of the lights. Free breakfast was available, there was a lot of food prepared most people got more than one plate. The only downside was that you get charged a tax fee for not being a resident.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Marialovecontreras, Thank you for your kind comment . We are glad that at our Hotel you found the comfortable stay. We would be really very happy to welcome you one more time. Best wishes, Dania, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"The hotel with secret charges....."

1
05/02/2016

Although my reservation price was agreed with booking, they asked for more money because (as they said) there is a luxury tax!!!!! I was supposed to check in sooner therefore they put me in another room for non-smokers although in my booking was for smokers. In the check out I was supposed to leave the room at 12+2 (14:00) but in the hotel they said me I had to leave the room even sooner, at 11:00!!!! The bed wasn't convenient and the room always had an awful smell. Also the restaurant although the stuff was very friendly, the dinner was too expensive regarding what it was offered...

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear varid13k, Thank you for the comment. I am sorry to read you have not totally enjoyed your stay at our hotel and that your accommodation did not meet the expectations. I wonder if you relied to our reception staff to request for another room or for any other request you might have had during your stay. There is something important that needs to be clarified with you and with all our readers as it is very important. What you have wrongly called Luxury tax is a city tax imposed by the Town Council. The tax amount is of 6 Euros per person, per night for all the hotels rated 4 star just like us. City tax amount is totally due to the Town Council and do not refer to any of the hotel services. Moreover, all the hotels in Rome are obliged to charge the tax to their clients. The amounts varies depending on the hotel rating. I hope you will like to reconsider your opinion and give us another chance to welcome you, Best regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Not the best location but great hotel"

4
03/02/2016

This hotel is located right next to a train station which makes it perfect for travelling (especially to and from the airport). However, the hotel is located about a 15 min walk from the Colosseum and then another 20 min walk to every other major attraction in Rome. Apart from the location, everything about the hotel is very good. There is a wide range of options at breakfast (the plates can sometimes be a little dirty), the bathroom has been newly renovated and there is free wifi. Overall the hotel is great value for money as it was considerably cheaper than any other hotel we looked at in Rome. However, if you are okay with paying a bit more for accommodation, I suggest you look at hotels located near the Trevi Fountain as this area had lots of restaurants / shops.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear 294CourtneyB, thank you very much for choosing our Hotel and for this comment. We are looking forward to see you again. Kind regards, Dania, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great room clean and cozy thanks to the Excellent and friendly House keeping staff!"

5
29/01/2016

My husband had a meeting for work so i came along with him and we stayed at this nice place for 4 nights. The hotel is located near the stazione di termini thats just walking distance of 15mins or less, its also very accessible from there since you can take the metro just right outside the hotel. Also the colosseum is just 12mins of walk and going to the fontain of trevi wont take that much time aswell. Apart from the location of the hotel i love the house keeping staff they are very friendly and helpful. Since we stayed on the 5th floor the housekeeping staff assigned there were Lenette and Massimo. Both did a great job in cleaning the room and good in assisting with any needs. As for the breakfast they had a variety of food to choose from which is nice. When it comes to their internet connection their wifi works well so we were able to surf and read our emails. Lastly i hope they would be able to improve on the soundproofing of each room since the hotel is just along the road we can hear noise from outside and also from other neighboring rooms but its not so bad its just a minor thing. But all in all we had a pleasant stay in this hotel and we would love to come back again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Serendipity, Thank you very much for your kind comment. We are so happy to know that you had really nice and comfortable stay at our Hotel. We would like to welcome you again with a great pleasure. Best Wishes, Dania, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Location"

4
28/01/2016

Stayed here in february of last year,we visited Rome over a 4 day break, hotel was clean bright and good value for money our location was excellent we were a 15 min walk from the colosseum and the local metro had a stop outside our hotel so was perfect good hotel and great location

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Kevin, thank you very much for this comment. We are so happy that you had a good time at our Hotel. We are looking forward to see you again. Kind regards, Dania, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great room, excellent staff!"

5
26/01/2016

Stayed for three nights. Hotel is located next to the subway. Very clean and confortable room. Staff was very helpful and nice. Breakfast had excellent variety. Requested early breakfast on the day we check out and it was on time and free of charge. Would recommend it to anyone!

"Good location. Clean and cozy"

3
23/01/2016

The BEST WESTERN Hotel President is very close to th3e main railway station Termini in Rome. Nevertheless, the hotel is located in a pretty quiet neighborhood. The metro station Manzoni is almost facing the hotel entrance; this was an added value on arrival by train and also to reach the city center. The room service and the staff are good, especially for the very good price. Rooms are OK; the WiFi is free and it works well enough for surfing the Web and reading emails. The only negative aspect is the rooms' soundproofing which is quite bad in this hotel; I could hear someone answering the phone in the other room. Besides, I could not sleep properly due to men at work in the main road (I stayed at the 5th floor). I have no particular complain for the breakfast. The food and beverages were not so dusty, although there is definitely room for improvement. The general price for money is decent. I will come back.

"Lovely hotel, good location."

4
20/01/2016

There aren't many negatives about this hotel, it's near the metro, walking distance from the colosseum and other attractions, clean, lovely breakfast and exceptional service. When we arrived there was a problem with the bathroom, my partner queried at reception and they moved us straight away! The room's are a little small and the wifi was a little slow, this wasn't that much of a big deal as we barely spent anytime at the hotel! Overall was very good and will definitely stay again.

"Great stay for a weekend vacation!!"

4
18/01/2016

Stayed over the weekend for a few days. The hotel staff was great. I was pleased with their hospitality and service was awesome. The room was adequate for the 4 of us. Remember that most places in Italy are small. We had a king bed and a small twin bed in the room. Adequate for my wife and I, and my two boys. Breakfast downstairs was good and the staff was very polite and spoke good English. It was complimentary with the stay. The restaurant/bar area was also very good. They had a small menu, and the food selection was on point. I was very pleased with the stay and would recommend this spot. We were walking distance from the Colloseum and the train station. You can pick up a day pass from them on the Green Line which was great. I plan on staying here again in the future...

"Good option"

4
18/01/2016

This hotel is great option for sightseeing visitors. Close to the metro station (entrance just in front of the hotel door), many supermarkets around. Walking distance to Colosseum was important to us!

"Standard hotel in great location"

4
18/01/2016

The hotel ticked all the standard boxes. Free wifi, good enough size room, standard breakfast. We stayed 7 days and the room while not big was big enough to live in. Perfect position walking distance to colloseum and other ruins. Metro directly outside the hotel so it is easy to get other places in rome. Staff were welcoming and helpful.

"A very nice hotel for the standards of Rome in a great price"

4
15/01/2016

We visited Rome and stayed in this hotel during the timeframe 08-11/01 (3 nights). 1) Room Size. We choose a Superior Room (room 512). The size was very adequate for the standards of Rome and no issues found there. Large Bathroom, very large bed and more than enough walking space. 2) Cleanliness. No issues found there also. Only comment is that if the bottles of soap and shampoo are half, please go ahead and add a replacement or an additional one. Don't let them finish because they are not enough for a 2nd shower. 3) Noise. There was some noise coming inside from the hotel (corridors, kids, the maids during the morning). No noise coming from the street. 4) View. Nothing special. Just the street. 5) Location. 10 meters in front of the metro station that can lead you in 10 minutes practically everywhere. The tram is 20 meters away where in 3 minutes you are in Colosseum. For the the walkers, Fontana di Trevi and Piazza di Spagna are about 25 minutes walk and Colosseum 12 minutes. 6) Breakfast. Very nice, everything fresh, nice selection of local products, fresh espresso/cappuccino served with a very nice pie, and large buffet which is constantly filled. 7) Reception. Not very helpful actually. They do their role, but in terms of suggestions and instructions they are a bit limited/bored. 8) Price of the room. I paid via booking about 80€ per night for the Superior room in an off season timeframe. It would be a bit better, but I would not argue for that. 9) Facilities. Free Wifi everywhere (a bit slow though) and free internet point with ability to print something if you want etc. Nice...

"Great location!"

4
10/01/2016

Great Location, nice room, pleasant stay! But we waited until 15.00 to check in and when we checked out they told us city tax was not included and we had to pay extra. (we had booked online not from hotel's site..)

"Mediocre Hotel, Miserable Desk Staff"

2
09/01/2016

I stayed at this hotel for a week and I will never be returning. No matter how nice you are to the desk staff, they are rude, cold, dismissive and stand-offish. Also, if you think after a long flight that you will be checking into your hotel room at 2pm, think again. According to them, check-in doesn't start at 2pm, it starts AFTER 2pm (which means whenever they feel like giving you your room and/or whenever they get finished cleaning the rooms). So I ended up not getting my room until about 2:45pm. That 45 minutes makes a difference when you've been traveling for almost 24 hours and you're tired and wiped out. The rooms were fine (nothing fancy which I expected), but what I didn't expect was how the walls are PAPER THIN! You could hear everything in the rooms next to you. At 10:30 at night, you could hear TV's, people talking on their phones, sneezing, coughing...just everything. Even the ear plugs I had only helped out slightly. So if sleep is important to you, skip this place. Oh, another thing is that one night after coming back to the hotel after a night out at about 2am, the desk clerk stopped me in the lobby and asked me what my room number was and what my name was (I guess to find out if I was supposed to be there or not). Do they do this to everyone that walks through the lobby in the middle of the night or just when they see a minority (I'm black)? After verifying with his computer that I was indeed a guest, suddenly he was nice as could be. What a jerk. I will never be staying here again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Tiffany823, Thank you for the comment. I am pleased you appreciated our rooms. I have taken notice of your report about the noise coming from clients staying in the room next to you; I will take it in consideration. Thank you for having reported it. For what relates check in time, as my collegue at the reception informed you, is after 2 p.m. while check out is at 12 p.m. Before letting a new guest into the room, we make sure it is properly cleaned and fitted with all the necessary comforts. I perfectly understand your tiredness after a long flight but. nevertheless, I am sure you comprehend that there is a procedure that needs to be followed in order to offer a pleasant stay to our customers. Really glad to acknowledge that our night shift colleague asked for credentials on your return to the hotel late at night. That is a major security measure applied to all our guests to ensure safekeeping. I regret you are not keen in staying with us again, I sincerely hope you'll like to reconsider your decision hence giving us another chance to welcome you at the BW Hotel President. Kindest regards. Cinzia Guest Relations BW Hotel President Roscioli Hotels Group - Rome

"Under delivery of Women Package and House Keeping"

4
07/01/2016

I was disappointed when I book I booked the women package. It was not till I complained 2 days after arrival did they send up the basket. There was no magazine or infusion of teas. They did not replenish any of the items that I used, nor did they apply the special mini bar rate to our bill. as you charge for the sevivice I feel that the extra charge was unjustified for a service we never recived. The housekeeping left emty wine glasses and dirty plates on a number of occasions w hen on returing to the room late at night I had to put them in the corridor

"Avoid if you are Asian"

1
06/01/2016

We stayed 3 nights in December 2015 after Christmas. At the restaurant for breakfast, the waiters and waitresses would approach Caucasian guests to offer them hot beverages and cookies without the guests asking. For 3 mornings, no one approached us to offer the same. We observed the service crews did the same to other Asian guests. We had to take the hot beverages ourselves. We felt discriminated against by the restaurant service crew members.

"There are a lot of beter hotels in Rome"

2
05/01/2016

+ comfortable beds, close to Colosseum, Metro in front of the hotel - very thin walls (you can hear every word from the next room), questionable cleanliness, indifferent staff, reception area in need of uppdating,

"WORST Western Discrimination"

1
03/01/2016

We were thoroughly appalled by the service given by the breakfast staff crew. We stayed for a total of 3 nights and had 3 breakfasts from 28 to 30 Dec. Each time was the same discrimination - the staffs would greet Caucasians even as they were walking into the restaurant, asking to serve them hot beverages and automatically brought out the cookies and cakes plates without the guests even asking. We did not get the same service for the 3 mornings, and we observed the same for all Asian guests at the restaurant. We had to get our own hot beverages, and when we asked for the tiny cup cakes (as they were really too tiny to be called muffins), the waiter was very impatient and went inside, got out and left the plate on our table and said "it is muffins, not cup cakes" in a very harsh tone. I wondered if we Asians pay much less than the Caucasians to deserve such discriminatory service. A front desk female officer was also very rude to us. On our second night of stay, we realised that we had asked for a modern room but at check in we were given an old room. So when my wife called the front desk on 28 Dec at about 9pm, the lady at the front desk was very rude towards my wife, blaming my wife for not telling her when we checked in. On 29 Dec morning, Mr. Ulbano was very helpful in getting us a newer room in a very efficient manner. We thanked Mr. Ulbano but we will tell all our friends, relatives, colleagues and business associates to avoid your hotel at all costs, if they do not want to be discriminated against after paying so much for the room.

"Best location"

4
03/01/2016

best location ,just in front of metro station, walking distance from colosseum. Excellent restaurant nearby.Clean rooms but small . There is coffee machine and small refrigerator in the room . Breakfast was very good too.

"Afforable, clean hotel with a good location"

3
28/12/2015

This hotel is fairly average, but I really liked the location. It was close to several good restaurants and walking distant from ancient Roman ruins (Coliseum, Palatine Hill, the Forum). The rooms are fairly small, but pretty on-par for most of Europe.

"It is a beautiful hotel but it is not in the city center."

4
26/12/2015

It is a 4 stars beautiful hotel. Sevice is perfect. The rooms are clean & my room was city view. They have other rooms with back view which is not nice view. The Breakfast was tasty & they have variety in food : different cheeses with sausage & 2 types of eggs : Scrambled & boiled eggs. I enjoyed my Breakfast a lot. They have the best Gelato next door. You should try it. Don't forget that you will pay city tax per night directly to the hotel excluding the rate for the room that you booked. It is according to the rules of Italy. The only flow was that the hotel was not in the city center , we have to take the Metro everyday to go to the city center & enjoy its shops & cafes & we have to go back to the hotel before 12:00 AM as the metro is closed at 12:00 Am everyday & 10:00 PM on Sundays. So we didn't enjoy it as we felt that we are bounded with Time.

"Close to Mansoni"

4
14/12/2015

The Hotel is clean, comfortable and has location 10 minutes from Termini and 2 minutes from Mansoni and very convenient overall. The staff at the front desk is pretty comfortable. There's a church at the corner, so heard church bells in morning ringing, which made me feel I'm in Rome. A nice experience overall

"Near Metro"

4
10/12/2015

Spent four nights in November, very clean, good bar and nice helpful staff. The traffic was noisy at first but soon realised the window would not shut fully, but once we reported it to front desk it was dealt with straight away and told if not fixable they would move us, luckily they fixed it. Only down side for me was the polystyrene cups they have in the rooms to have your tea and coffee in. Very convenient for the Metro station just yards away on the corner. The continental breakfast was very good and the small evening menu served in the bar was ok. All in all a very good hotel and value for only, would stay again if visiting Rome.

"very good price/quality balance"

5
29/11/2015

Very good location in terms of public transport connectivity. Comfortable bed,small but well thought trough additions which show special care for the guest's comfort, like coffee/tea in the room, food/drinks dispenser at each floor, free high speed internet connection. Rich breakfast, very kind personnel in the restaurant.

"What a hotel!"

4
29/11/2015

I was skeptical, but the room I had was nice. The bathroom was decent and I was happy. The breakfast was ok too. The bar was small, but we made use of it! All-in-all, pleasantly surprised with that hotel!

"Learn metro before you go!!!"

4
13/11/2015

Chose this hotel thru name your price on Priceline. I've had amazing results before when looking for higher priced hotels...we were just staying one day before catching our cruise so tried to be under 200$. Actually it was in the 158$ price but fees brought it to 200$ the top price I think for this hotel, for me anyway!! It did not seem 4 star but it was clean,bed comfortable,room small,bathroom modern and ok,tub lacking.i took a bath afraid to use the shower. We asked for room in back for quiet ,no view but that was fine. After a long day got to sleep and family with a few loud kids talked outside our room for a while. Little brat just liked to hand out in hallway and parents let him? Breakfast buffet was fine,free nothing special but passed for ok.lots of Brits thus that food. Kind of far from sites walking but metro right out the door if you know what you are doing. We don't speak Italian and didn't get help with that so we just walked! Front desk no personality either way. If you are going to cruise port take a taxi 12 euro to termini then catch regular train to port about an hour,it's the last stop. You can get to port by easy walk 10 min, to free shuttle that takes you right to ship. FYI taxi at port tries to say ship is an hour a way,it's not!! They want 20 e to drive you about a mile or less ,pretty walk and we had a lot of luggage. If you get this hotel cheap it's fine

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear europeant, Thank you for the lovely comment and for appreciating the comfort and cleaningless of our rooms. We look forward to welcome you again soon! Kindest regards. Cinzia Guest Relations Manager BW Hotel President Roscioli Hotels Group - Rome

"Short Stay in Rome"

3
12/11/2015

Good for a short stay, I stayed for one night, service on the reception counter seemed adequate, lifts too small and cramped in mornings, Room neat and clean but the single bed a bit too single (smaller in width). Washroom clean and water pressure fine but the setting, the length width ratio a bit out of proportion.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear engHabib, Thank you for your comment. We are pleased that you chose our Hotel for your stay in Rome. We look forward to another occasion to welcome you. Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Pleasant weekend stay"

4
12/11/2015

Stayed here for a weekend. Really comfy beds! Had a huge balcony but no amazing views. Perfectly situated outside Manzoni Station so easy to get around Rome. 10 min walk from colosseum. Good breakfast selection. Friendly staff. WiFi worked perfectly in all areas of hotel!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear KeyuriNai, Thank you for your comment. We will be happy to welcome you again. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent hotel, great location, friendly helpful staff, good room and good breakfast."

5
08/11/2015

Had 4 nights at the Best western Hotel President from 2nd November and I have to say we were completely happy with our stay. Location is excellent being only 10 minutes walk from the colosseum, forum and palatine with plenty of other attractions nearby. Tube is literally outside the front door making other areas easily accessible. Staff were welcoming, friendly and helpful and our good sized room with kingsized bed was great. It was nice to have tea and coffee facilities in the room as well. Bathroom was spotless and well equipped. Breakfast was plentiful and varied enough for most tastes. I will definitely recommend this hotel to my friends and would not hesitate to use it again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear David P, Thank you for your kind comment and for recommending our hotel to our readers. We would be really very happy to welcome you one more time. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very convenient and clean hotel"

4
08/11/2015

Helpful, friendly staff Extensive breaksfast with good choice of foods for both adults and children Clean bedroom with everything we needed, but a little cramped with a single bed and lack of shelves for our clothes Shower tray too flush with the floor so flooded the bathroom everytime we had a shower Very convenient location for Metro station and walkable distance to the Colosseum

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Angela P, Thank you very much for your comment. It's a great pleasure to make everything possible to give our clients a comfortable and satisfying stay. Hope to see you again at our Hotel. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great location to see the sights!"

4
05/11/2015

Just back from spending 4 nights at the Best Western Hotel President in Rome. It's in a great location just 10-12 minutes walk from the Colosseum, Roman Forum, Palatine Hill and the Arch of Constantine. At the back of the Roman Forum then, is the walkway to the Tomb of the Unknown Soldier - a more modern but stunning piece of architecture along with the lively Piazza Venezia where you'll see Rome in full flow. If you're not up to walking, the Manzoni Metro stop is just outside the front door and costs just €1.50 each for a one trip journey that stops close to the Colosseum, Trevi Fountain, Spanish Steps and St Peter's Square/ Vatican. just take the Battistini line and you won't go wrong. If you're lucky enough to travel on the 1st Sunday of each month - you'll be able to access all state archeological sites for free on that day. So, you'd be wise to do as much as your legs can take to save the most. The hotel is very clean, modern and rooms are well presented. The breakfast provided consists of cold and hot foods with a very wide selection to leave you well fed before you set out on your travels for the day. We found the staff extremely friendly and helpful. Only slight negative point relates to having only polystyrene cups in the room for coffee/tea etc. Seems to be out of place and not suited considering how well the hotel presents in general. Would definitely recommend for a stay in Rome and would have no hesitation in returning there!

"Excellent Stay.."

5
02/11/2015

We stayed here in October'15. Its was a very convenient location. Manzoni metro station is just next to the hotel. Tram line also 200 mts away. the hotel is on the main road junction but we stayed on the 6th floor so wasn't noisy. The staff is exceptionally helfpul & polite... Quick check-in and checkout without any hassles.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear VijB, thank you for your kind comment. We are glad that at our Hotel you found the comfortable stay. We are looking forward to see you again. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Great Hotel"

5
01/11/2015

The hotel is plain looking, but once inside it is very nice and well maintained. Our room was located on the 6th floor and was nicely appointed and very comfortable. The bathroom was exceptionally nice. Breakfast was ample with plenty of choice. The hotel staff were very helpful and friendly. Wi-Fi was excellent and we were able to check in and print boarding passes from the free business point in the lobby. The hotel is in an excellent location - there are a number of good restaurants nearby, and being close to the metro it was just 10 minutes to the centre of Rome. After a long day sightseeing it was great to jump off a train and walk straight into the hotel. We would certainly stay here again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Ray P, thank you for your wonderful comment. We appreciate your kind words and recommendations. It will be a honor to welcome you again in a very close future. Kind wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Not quite 4 star"

4
01/11/2015

Proximity to metro station very good. Breakfast was good, usual choice of meats, fruits breads and some hot options. If you want tea with breakfast they don't seem to have lids to their teapots so will generally come with a saucer over it! The staff were helpful when needed, always a good morning or evening. We where on 5 th floor so this helps cut down the noise from main road. The double glazing helps as well. The bed was comfortable and the sheets good quality. I am sorry but the room furnishings look tired, especially the floor covering, that matting! Also the lounge chair covered in faded pink velvet with cigarette burns in it! Classy. Even more classy where the polystyrene cups provided for your in tea/coffee facilities. The TV stand also Had cigarette burns on it. We spent very little time in the hotel, and when we did it was to sleep, not a room I would want to spend much time in. Lots of positives but some aspects just made me think.....YUK,!

"Good location"

3
01/11/2015

Nice hotel close to the Colleseum. Local area is a little "rugged" but convenient for underground trains to Termini Station. Breakfast is included and whilst it is a little basic it is convenient and stops you having to go out first thing. Weather was very hot but air conditioning was functioning well. Good tourist hotel....nothing special but everything you need for a short trip. Hotel is next door to a Cinema and an Ice cream shop.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear 2013MWM, thanks that you decided to share your impressions with us and our readers. We are glad that you met your requirements during your stay at our Hotel. Would be wonderful to have an opportunity to welcome you again. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Excellent location, more than adequate for our needs."

4
01/11/2015

As stated the Hotel is in a very good location being situated next to a metro station and just a 15 minute walk to the Colosseum and a little further to Rome`s central attractions. We were fortunate to be allocated a room in a quiet part of the hotel on the third floor. It was clean and comfortable enough and met all our requirements. We found the staff courteous, helpful and friendly.A decent selection for breakfast, something to suit all tastes but don`t expect the earth, it is after all basically somewhere to lay your head in between experiencing the beauty of Rome. If you want luxury and fine dining you`ll have to pay for it, there are plenty of hotels in Rome that fit the bill. We stayed here as part of a tour company which it seems is a big part of this hotel`s business. They fit the purpose admirably. We intend returning to Rome in the future and will do it on our own now we are a bit more familiar. We will look into staying here again.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Daer desiwulf, Thank you for your review. We were happy to discover your comment full of wonderful emotions=). We would be very happy to see you one more time in a very close future. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"very pleaseant stay"

4
31/10/2015

stayed with my gf for 2 nights. very clean, staff very polite, gorgeous breakfast buffet, manzoni metro station just next to the hotel, fancy small restaurant with nice food and reasonable price, 15 min footwalk to colosseum, we were allowed a late check out at 3 pm free of charge, bar is closing at 12, standard rooms are kind of small and no bathtube, no slippers, room furniture is 10-15 years old at my own aprox,

"verysmall bed"

2
26/10/2015

typical american hotel with many people and many noises.All the time is busy.The receptionist its typical good to guide you with maps.The brecfast it depend the time and have only the usuals exepts the Nutella.Extremly very small beds

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear petrosked, thank you for the kind comment. We are looking forward to see you again, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Not quite the best but very handy"

3
23/10/2015

We were based in the President with a tour company. It's biggest asset is its location. Right above the Manzoni metro link and the No3 tramline and a 15 minute walk to the Colosseum. As city centre hotels go it was OK and there was a real "buzz" about the locale with excellent eateries at a reasonable price. We found an excellent Sardinian restaurant which we re visited often.. We were in room 516 so well away from the city noise with view over the front of the hotel looking down the Via Emanuele Filiberto. We were on B&B and the breakfast was only adequate in terms of quality but you could eat as much as you wanted buffet style. Tinned fruit, sucrose rich pastries, fruit drinks from a vending machine and less than average coffee. Staff were excellent both in the lobby and the restaurant. The room was OK although the fan didn't work in the steamy bathroom.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Mike K, Thanks for your detailed review and your decision to share your experience with us and our readers. We are glad that your stay was comfortable, pleasant and you met your expectations. We would like to say sorry because of the broken fan. I wonder, if you called at our reception, to inform them about the issue, you know that kind of issues are resolvable quickly . I hope you will chose our hotel one more time and without any doubts we will give you amazing stay. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Really good hotel"

4
21/10/2015

A well situated hotel, virtually a stones throw from the metro. Pleasant staff, and really hard working. The room was great with all amenities. Breakfast was amazing, with everything you could want. Only sour note was the city tax you have to pay on departure. But all hotels charge this.Would definitely recommend a stay here.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Ronnie L, Thanks for your compliments in the address of our property as well as per our team. It's a great satisfaction to make everything possible to provide excellent stay for our guests. Hope we will have the pleasure to welcome you back . Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome.

"Good handy hotel"

5
20/10/2015

We stayed here with a tour group for a few days in Rome. Our room was clean not huge but we had enough space. Tea coffee making facilities, hotel safe and an excellent hot shower. We only ate breakfast at the hotel and they offer a very wide choice including a hot breakfast. Lots of choice and you can eat as much as you wish. We found the staff friendly and helpful with much better English than our Italian! Hotel has a metro stop right outside and is a 15min walk from the colleseum. Enjoyed our stay and would go back

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Ann G, Thank you, for choosing our hotel for your recent stay, as well as for your kind comment. We are delighted that you were satisfied with the level of our hospitality. Also we appreciate your note about our breakfast, as we really pay lot of attention on this service. We are looking forward to welcome you back during your next trip to Rome. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome.

"Decent option for Rome sight seeing"

4
18/10/2015

Stayed here for a quick personal jaunt based on TA recommendations. Reviewers here are generally spot-on. Positives: reasonable nightly rates (especially for Diamond members), good service, free breakfast, small business center for guest use, decent Internet speed, directly next to Manzoni Metro stop Negatives: Distant from most Rome sites by foot, fewer restaurant options compared to the main thoroughfares Really no complaints and would recommend for visitors. Fairly good quick café on corner too.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear andyman19, Thank you for your comment. We are very happy that your stay was comfortable and you were satisfied with the level of our services. We are looking forward to see you one more time. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Not a Four Star Hotel"

3
17/10/2015

This hotel is rated a four star but it is not. The staff are rude, the rooms are mediocre. Our particular room had wood veneer peeling away from the sink, window sill, etc which kept snagging my clothing. The actual window in our bathroom wanted to fall off its hinges and crash into the room. There was no place to put our clothes except for a small closet. We had to live out of our suitcases. Breakfast was provided but it was OK. I wanted a 4 star and received at best a 3 star, not worth the money and taxes (which is 6 euro per person per night).

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Adamson10, Thank you for your comment. We are very sorry you were not satisfied with your stay at our Hotel. We wish you told us when you were here hence giving us the chance to assist you and offer you a more pleasant stay. Our rooms have all been recently renewed, we then presume there was an issue in your room that our maintanance team could have solved in a short time or, as alternative, we could have assigned another room if that was your desire. For what concerns the reception staff attitude, your complaint was a surprise to us. Helpfulness, kindness and availability are some of the standards we are proud of, as you check from the comments left by other customers before you. We are sorry and apologize if you had the feeling they meant to be rude to you. Probably there were busy days and hard work took over their usual behaviour. We thank you for having reported it. We will work in order to ameliorate this aspect. Hoping you will like to give us another chance so to show you our improvements, Best regards Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Convenient Location"

4
14/10/2015

This hotel is in a very convenient location with only a few steps to the subway. Very plain from the outside but lovely inside with modern rooms and lobby areas. The entire hotel is spotlessly clean. The rooms are small but nicely appointed. I was impressed by the quality linens and bed. Don't expect a pretty view.The staff were friendly and service-oriented. The cost is fair.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Callard1, Thank you for your review. We are happy that you were glad with your stay and met all your expectations. Hope to see you again. Best wishes Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"a very convenient hotel"

4
13/10/2015

the hotel is at a very convenient location, the metro station is nearby, the price is reasonable with breakfast, services were good and staffs were nice, and room was clean and neat. I had a comforting stay in Rome. you could walk around 15mins all the way from hotel to Colosseum, Antieke Rome on foot.

"Excellent value!"

4
13/10/2015

I was in a bind and needed a hotel room at the last minute. The room was tiny but just fine for me. The bathroom was very modern and nice. No view, but it's ok. The buffet breakfast was delicious. The location is right on top of the metro, very easy for getting to the airport and carrying luggage. The staff was incredibly helpful and inviting. Thanks for giving me a safe space in my situation!

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear Espressop, Thank you for your comment and for choosing us. We were very pleased to offer you comfortable stay. We hope the good faith that made us meet will turn into many future occasions to accomodate you at our hotelJ. Best regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Very good location"

3
27/09/2015

The metro is about 6 steps from the front door. The building looks like it is from the 50s-60s. No charm, which you would expect in RoTme. The room was fine. The furniture was light wood, which I would expect from that time period. The shower had a rain shower head, but it was hard to operate. I slipped once and have a huge bruise. To me, it was not worth 4 stars.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Myla G, Thank you for your comment. We are happy that you decided to choose our Hotel. Actually the building where we are located turns back to the 70s, the facade has been very recently renewed still maintaing its original characteristics at the same time the hotel lobby has been refurbished with modern decors and furniture. We are sorry about the bruise and we wished we could do something more for you. We are very concern about our customers' safety and we do whatever it takes to assure that. We trust there will be another occasion to welcome you, we look forward to! Best regards. Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Lovely Rome"

4
26/09/2015

The hotel location is very good with resturants and cafes around. Room is very convinient with relaxing bed. Hpwever if you are staying in md or low floors you will be interupted night by the noise of the street. The breakfast is good and sevice is excelent especially the freindly Mrco. The people at the reception are not freindly and you can't buy a smile from them even they answer your questions.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Mido61, Thank you for your comment. Customers' satisfaction is one of our primary goals and we make the outmost to succeed. In your case we would like to apologize for the reception staff attitude which normally is instead very friendly and cheerfull. We guess perhaps that was a busy period keeping them more concentred on the work leaving aside their usual warm and welcoming mood. Thank you so much for having reported it hence helping us to focus on it and improve. Hoping this situation has not compromised your opinion about us, we trust you'll come back soon. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice rooms, meals and convienance"

4
26/09/2015

I was really pleased for the money what we got. We had only 3 days in Rome so being right on the subway was great. Two stops up and we were in walking distance to all of the old Rome activities. One day we walked to the Colosseum just to experience the city a little and it took only 20 minutes. They have a big nice breakfast every morning. Also has a parking garage under the hotel but it costs 25 Euro per day.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Matt R, Thank you for your comment. We are glad that you were satisfied with your stay at our Hotel and lived positive emotions.So, we'll be happy to welcome you again. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Clean hotel fairly close to the action"

4
21/09/2015

Hotel very close to the colosseum and forum but a little bit of a hike (or taxi) to the pantheon and piazza navolo. However there are many restaurants stores and fantastic gelato just a couple of doors away. Taxis and other types of transport readily available. We took a pedicab one day that was interesting in the Rome traffic. The staff was very accommodating and helpful especially when we needed airport shuttle which was very reasonable - approx $50 euros for 4 people. The airport is being remodeled right now do allow extra time for confusion there. The dining hall was cavernous and basically self serve. Good wifi in our room and very clean.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Focusonsm, Thank you for your nice review. . It's always a great pleasure acknowledging our customers' satisfaction about the stay at our hotel and for the wonderful time spent in a Rome. Hope there will one more chance to welcome you. Best wishes, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome

"Nice hotel"

4
20/09/2015

I went to this hotel in may with my family. Everything was perfect! The location, the breakfast in the morning and room was confortable! The staff is efficient and smart, at check in time the man at the desk asked me many information about my airport transfert and he organize for me the shuttle to go back 4 days before departure; i was a little bit disappointed about this, but does'nt matter, the service in general was ok.

Management_Roscioli, Responsabile relazioni con la clientela at BEST WESTERN Hotel President, responded to this review
Dear, Ben G, Thank you very much for your lovely comment. We are glad to hear that you received the services that you deserve hence satisfying your expectations. Looking forward to see you again. Kind regards, Maria, Assistant Guest Relations BW Hotel President Roscioli Hotels Group- Rome