Best Western Sonoma Winegrower's Inn

I Stayed at the Best Western in Rohnert Park and loved it!!! The waffles at breakfast were absolutely divine - a must-try. Also, the towels were incredibly fluffy, adding a touch of luxury to my stay.

We have found our new "home away from home" at the Best Western Sonoma Winegrower's Inn! We chose to stay here because of its location. The rooms were clean and quiet. The service was phenomenal. ALL of the staff were helpful, personable, friendly, and professional. We felt welcomed every time went into the lobby and the breakfast area. We loved the pancake machine that turned out great little pancakes for us. The servers at breakfast made sure that all of the guests were well taken care of and even made waffles for them. We are definitely returning to this hotel. In fact, we have made a reservation for a weekend there next month! THANK YOU to everyone who made our stay so pleasant and comfortable.

The location Is great but that's it - it feels like there is very little value to money with dark/gloomy rooms. The faucets are broken when using, however the service team attended as needed. No exhaust fan when using hot water shower and the the condensation lasts forever. Food at breakfast is average at best but staff are courteous.

Large hotel, with plenty of parking. The lobby is gorgeous and embraces the feeling of wine country. There are several seating areas to enjoy with your party when you do not want to stay in the room. The only downside is that our room could not be further away from the front desk and lobby. It was a lot of walking. The staff, guest and housekeeping were all friendly and engaged in short conversation. The room we had was one of the larger rooms that I ever stayed in on other trips. Clean room, clean shower, plenty of seating, questionable red stain on the carpet by the bed. The cell phone reception was not good, but it was a vacation so it's okay. The parking lot closest to out room was neat the tennis/pickleball courts in the back and a little dark when you come back at night.

my room was disgusting, the noise will leave you sleepless for a few nights… My room was literally next to a highway so basically I didn't sleep for three days. Although the location itself is close to a lot of restaurants, oh, the staff was not very welcoming at all! I won't stay here again.

The room was filthy and smelled of mold. I think the air conditioner filter needs changing. The carpet in the room was filthy and need shampooing. The sink stopper was broken and stuck in the closed position, so the sink just filled with water and would not drain. This The walls were very dirty and need whipping down. I atayed in this hotel last year and it has really gone down hill.

Clean room, Clean parking lot, clean breakfast area that has hot food choices, Quiet location, Handy to freeway and many restaurants & other shopping choices, & friendly staff at check in and also the person cleaning the room and she even Mopped AFTER JUST FIRST NIGHTS STAY. EXCELLENT AREA FOR PETs.

It's an older property....one of those where you pull up to the room and enter from outside. We were on the second floor, and we had a lot of luggage to bring in but there was no elevator, so we had to lug it up the outside stairs. Our room smelled of cigarette smoke, so much so that I feared being charged for it myself. Other than that it was pretty clean. Water pressure in the shower wasn't great. The pool area did look nice, and the employees were helpful and friendly. The breakfast area was small, especially with several employees in and out attending to it, but their presence was appreciated. They were working hard. However, there were at least three items that had signs on them saying they were out of them. Overall, it wasn't terrible or great, but a good place to stop for a night.

Don't be fooled by the neighborhood, this motel is a gem in Rohnert Park! It is an older motel, but very well maintained and clean. All staff were very pleasant and helpful. Rooms are large, comfortable beds and fridge with microwave. Bathroom was partially updated but showerhead was my only complaint. Very old with little water coming out. Even for August (it was full at night) it was nice and quiet, breakfast was hot and abundant daily...typical BW breakfast items. Eggs, sausage, waffles, toast etc. Women working breakfast were fantastic! Small room for seating but many just took their food with them. There are lots of restaurants in driving distance, and a small market 1 block away. As a BW member I would be happy to stay here again, and you cannot beat the rates!

They have super shady staff and horrible customer service. I should've listened to the Yelp review left from a month ago about the housekeeper coming into the room for no reason. That should've been a sign that this place is shady. We stayed over the weekend for the Sonoma Balloon Classic and checked out on Sunday at 11am. We got home at 5 and I realized I left my outfit in the closet hanging on my own wooden hanger that I had brought to the hotel. I called at 5:10pm and the young lady I spoke with said housekeeping hadn't turned anything in but to call back in the morning between 8am and 9am. I called on Monday morning at 8:42am and spoke to Marianne. She then put me on hold and spoke with their head housekeeper who said nothing was left in the room and they hadn't found anything. I said I definitely left my outfit consisting of a black velvet jacket, black top, and black skirt, so I asked if I could leave my name and number so they could check again and get back to me. I expected them to check and call me back soon but I didn't hear anything. Being anxious about finding my outfit, I called again at 10:42am and 10:45am but no one picked up. At 12:01pm, I spoke to Marianne again and she said that she was too busy on a Monday answering phone calls and responding to emails to check for me. I called again on Tuesday at 1:08pm, and Marianne said that she checked lost and found and nothing was there, and nothing was in the room. And she suggested that one of the people in my group packed it. I chuckled and said, "No one in my group took it. I left my outfit there for sure." I can't believe she said that and basically their staff took something that isn't theirs! There's sentimental value in that outfit and I really want it back. During the stay, we had suspected that someone entered our room because the AC was turned off but the beds weren't made. We didn't think much of it. Then on Sunday morning at 9am, while we were still in bed, there was a knock and then before my husband could get shorts on to answer the door, the housekeeper opened the door. She said, "Oh, checking out at 11?" We thought that it was very strange that she opened the door so quickly after knocking and at 9am when the normal hotel check out is at 11. The stay itself was fine. They have comfortable beds with fluffy pillows and four of them. The towels were clean and the AC worked. Plus, it's only 12 to 15 minutes to any attractions including the Charles Schultz Museum and the fairgrounds. And the breakfast was fine with many selections. I'm extremely disappointed in the level of customer service provided in how Marianne responded to the situation of something being left behind. Clearly someone on her staff is being shady. And she essentially said someone in my group took the outfit. Plus, I really am not sure if the housekeepers are to be trusted at this establishment. They may be entering your room for no good reason checking things out. I didn't catch the housekeeper doing that like the other guest who left a review a month ago but I wouldn't put it past them.

No power no lights no wifi .. and wasn't informed and when I brought it up to the staff they pointed at a signed they posted and said we'll I posted signs.... if your checking in a guest and u know your going to loss power during g there stay... u need to tell them not expect them to read your 20 signs I. The front office....

Well renovated and kept for an older property. Spacious room, clean and well appointed. Shower was great! I did an early check in so that I could get some work done and some rest before a business dinner. Wi-fi speed was full bars in my room, no complaints there! The room had single King bed and a sofa and coffee table. Desk to work at with a good desk chair and another smaller desk on the other side of the TV and credenza. Nice unit for the microwave and fridge. Bathroom / dressing area was well lit and the shower was generous in flow and heat. The pool looked beautiful, though I didn't have an opportunity to take advantage of it. In keeping with the "Winemaker" theme they have new grape vines planted for landscaping. I thought this was a thoughtful and initiative approach, and what a treat if you stay there when the grapes are ready! Breakfast was adequate. Automated fresh hot pancakes, a waffle maker sausage patties and eggs along with a variety of beverages. The dining room staff were uber helpful and friendly! I have an egg allergy, so it would have been nice to have had potatoes at least, since I cant have eggs. I normally stay at BW+ properties, and the breakfast was on par with my last stay at a plus, with the exception of bacon at the plus... though you could see daylight through it and they brought it out grudgingly... For the difference in price,, I would happily stay at this property again!

I was moved in a timely manner when the carbon monoxide was beeping. The employee was there by himself but managed to get me into another room quickly. The breakfast staff was helpful in making waffles for the kids.

I enjoyed my stay there and will probably go there again. I liked this hotel for its free parking and free breakfast. It was walking distance to my places. A friend lives in the area. I took photos of the grounds and made art of them.i enjoyed my stay and got a good Rte. It was very clean too.

Everytime we go back home to visit family we stay here. The Best Western is reasonably priced, comfortable, safe, quiet, friendly. The morning breakfast area is very nice. Good food with healthy choices, very clean and the best part is the wonderful woman who keeps up the food area , Reina !!! Thank you to Reina for your beautiful smile, the professional friendly service you provide every time we visit. You keep the area immaculate and the food is great!!!

My stay here was very enjoyable. The customer service went beyond my expectations and outdid themselves. Without even asking, they upgraded my room because I have a service dog, to a room that's downstairs and close to pet area outside. I'm super impressed with the cleanliness of rooms and comfort!

The rooms were old and dirty. The person who checked us in at the front desk when we arrived was incredibly snarky and rude. The beds, and pillows were old hard and smelly. The towels were dingy and rough. No customer service whatsoever. The breakfast was gross, and coffee horrible. However, the lady who ran the breakfast was nice and did her job.

Loved it, it doesn't matter what time it is, the times I've been there they always have a room available. We are to go back and that is our place from now on. No late noises. You can sleep peacefully.

Nelly along with every staff here are awesome! Super nice and friendly. I've been staying here for awhile and everything is great ! Highly recommend to stay here at the best western Sonoma wine growers inn

Super nice, was cheaper than motel 6 in Rohnert Park surprisingly, and well worth it plus the breakfast!! ❤️❤️❤️ I am not disappointed in any way whatsoever well worth the $120 I paid for a night and Motel 6 was $146 on the same night right down the street on a weekend night...

I will definitely stay at this BW again. The bed was very comfortable, the area quiet, the staff friendly and helpful. Good place to stay when traveling with pets. The breakfast was good with a nice selection.

Hotel had water wise landscaping, friendly professional staff, very clean rooms and lobby, and nice breakfast including waffles, pancakes, cereal, bagels, and eggs and sausage. It appeared that they also employ a number of disabled individuals. I'm a special education teacher and this for me is a definite plus!

The room was clean and comfortable, decent price. The location is near a lot of strip malls. It's not exactly picturesque, but it's convenient if you want to grab dinner or go to the grocery store. Easy to access from the freeway.

I stayed a better part of 2 weeks here. In this time I saw nightly displays of prostitution and drug addiction. The resort was mildly clean but the staff was very nice and helpful. Calling the police when I complained that I felt incredibly uncomfortable at the pool in the middle of the day.

Rooms are always clean and comfortable. Staff always friendly and efficient. Great variety full breakfast and excellent coffee. I stay here whenever I'm in the area. Close to Graton Casino if that's your pleasure

Great value , and staff from the front desk to the maids everyone very friendly helpful and knowledgeable clean rooms and just a overall good experience will def stay here again and I recommend to anyone

Nelly, Zach, and Christina are amazing employees!! Great service, timely, efficient, with a personal touch me and my partner admired greatly! Will definitely be coming to this hotel again, thank you best western, looking forward to future business!!!

Every time I have come to stay here, everyone all employees have been wonderful. MarryAnn (Front Desk Supervisor) is amazing she's always going above and beyond for her guest. Always smiling and happy. Also another gentleman that works at the front desk Simon I believe. Is also very sweet. So thank you guys for always making my stay AWESOME!!

I had a very nice quiet and peaceful stay at the Best Western in Rohnert Park California everyone was very helpful nice the breakfast was great and the front desk clerk was very very helpful and on top of her job her name was Nelly and and I would love to stay here again ---------

We stayed for 10 days. The staff were all very pleasant and helpful. Room was clean, if dated. The AC unit is typical of an older hotel, so quite noisy, but did its job during very warm nights. Pool area was always clean. I used the laundry facilities which were clean and well stocked. I used their business center computer and printer without any problem or added cost. Close by to the casino and wine country.

The people here at this hotel are by far the nicest people ever. Maryann at the front desk was super helpful and so sweet. Reina was amazing and made me the best blueberry waffle. I've stayed at tons of hotels. This was the best. Also Nelly at the front desk gave us snacks. I told her the snack machine took my money. She handed us snacks. Made my day.

We have stayed at this Best Western before. We love the convenience of the location and the prices for the rooms are great! The staff is very welcoming and friendly. The rooms are clean. The breakfast is good.

The Hotel has Friendly Staff , Clean rooms , The Hotel itself is good looking . We only staed one Night but the noise level was little non. The Parking was a little tight and not alot of choices . But overall we had a great stay

The cost cutting is out of control at this Best Western. The furniture is sparse and cheap, including the matress. All the towels are thin and cheap. There wasn't a box of Kleenex in the room. The complimentary breakfast area is far too small to accomodate this size motel. Maintenance is generally poor; our room was clean bt shabby. We stay at Best Westerns alot, and this is the worst one we have stayed at. It does not uphold the brand image. We stayed a Saturday night and paid $250. We thought fair value was $150 or less. Staff was friendly and helpful. Hot tub and pool area were nice, but the spa towels were more like cleaning rags. We won't be returning to this property,and suggest that Best Western may want to audit it, as it degrades confidance in the brand.

If you want to stay at a quality hotel with A-one services and beautifully kept rooms, then you won't find a better place than this BW. Wonderful breakfast provided by a really great staff, and the rest of the staff is so friendly and helpful.

I always have a great, relaxing stay when visiting this hotel. The staff are very helpful, especially Nelly. She always makes my visit the best! They provide anything you need. I would highly reccomend this great hotel!!

This is a basic, old school motel that reminds me of the places my family stayed when I was a kid. It's very clean, in good condition and the bed was comfortable enough. I didn't hear any noise from adjacent rooms. I don't know if they were occupied or not. I was woken up many times in the morning, starting at about 6 am from inconsiderate people talking loudly and yelling outside. I could hear these people as if they were in the room. One kid informed us all that he needed to pee, 2 adult men were catching up, you get the idea. I could also hear a lot of noise from the pool qhich which was quite crowded the previous night, but quieted down around 10 pm which was fine.

Best Western is the best place to stay has good employees good rooms good breakfast you can even bring your dog we love it here Mayann has a very friendly attitude and it's wonderful to see at the front desk

I have been staying at the Best Western in Rohnert Park for work. The staff their is super friendly and helpful Nelly always greats me with a smile and always make sure she ask if I want my room clean and gives me a gift bag . This is one of the best places to stay with a good breakfast. Thank you guys for making my stay pleasant.

Stayed In a room block for my cousins wedding - the room smelled of urine sometimes (we think it was coming from the AC). The AC made loud, knocking noises when it was on. On top of that, the walls are paper thin. You can hear the convo to the rooms next to you & children screaming at 6 am. There were old stains on the comforter, however it did smell like bleach so I assume it was washed. Our cards would work 3/5 times to open the door. Overall, I will never stay here again but I guess you get what you pay for.

overall good experience, but they don't enforce their nonsmoking rules. First room they gave us wreaked of pot, as well as several rooms near by with doors open and the smell of pot wafting out. We asked for a different room located away from that area, which they did without anymore issues.

I stay at Best Western approx. 100 days a year and this one by far was the worst customer service I have ever experienced. Woman (possible owner) at front desk ignored us for a while, then was rude to us! Wouldn't let my associates check in because guest list was misspelled! Sat there for 40 minutes until new list was sent. That same list has been used at ALL Best Westerns we stay at and never had an issue. Mostly it was the rudeness! Uncalled for! I felt like leaving and going to Best Western in Novato instead. I will never stay here again or recommend it.

Our room was on a busy street. Quiet only about 4 AM. Also, the breakfast room was extremely crowded. It needs to be expanded. Food selection and cleanliness were very good. The bathroom fan was so noisy that we used a lantern for light! Bring a lantern or earplugs. The pillows were all the same, and all like mud. The towels could scrap paint off a car. Clean and decent, but not the norm for a Best Western - I hope.

Great stay, comfortable bed and very clean. Wonderful customer service. Quiet, spacious, lovely room! Very nice place to stay. Kimberly at the front desk is an angel :). I Highly recommend this hotel for staying at.

Hello, I reserved a room here from 6/2-6/4/2022 because my daughter is graduating high school. I drove here from Emmett ID with my fiancé' and our 3 year old daughter. After doing hours of research and reading reviews, I thought that the Best Western was going to be the most convenient and clean place to stay for my trip. I paid $400 for two nights. I thought the price was a bit high but I was willing to pay extra for what I thought was going to be a clean, quiet and safe room. After arriving and checking in to our room (the front desk staff were very nice and welcoming), I instantly became very nervous because at the top of the stairway, blocking my access to get to my room, there was a person standing there in a leopard dress. I didn't want to make any assumptions but this person was periodically loitering in the stairway and the parking lot, loudly talking on their phone, going in and out of their room (they walked passed my room window multiple times). It got to the point that it was undeniable that this person was a prostitute. I believe the room number they were in was 431. They were in the room directly to the left of me. My little girl and I were looking forward to spending time at the pool and hot tub and we just didn't feel safe enough during the stay to make that happen. Additionally, the room was supposed to be smoke free, but it smelled like stale cigarettes right when we walked in. There was also not a screen on the window, so I couldn't adequately ventilate the room. My three year old stood on the chair next to the window and if it were opened, she would have fallen right out because of the missing screen. The next morning, the drain in the tub wouldn't stay opened so I had to have my fiancé try to prop it open with a plastic lid. There was also a huge spider on the wall parachuting on my bed that I had to run from and kill. I was embarrassed when my daughter came to visit me in my room before her graduation. I had hoped that I could have a nice and comfortable room for this special visit with her as we live 9 hours apart. Without even mentioning my suspicion of this person loitering in front of my room, she mentioned it for me. To say I'm embarrassed is an understatement. I could have gotten a room at the Oxford suites for a small price difference, but my mother has always recommended Best Western Hotels and I wanted to give it a try because I trust her advice. I'm now seriously regretting my decision to stay here and I hope that the Best Western will fix these serious issues if they're going to continue charging such a high rate. I might as well have stayed at Motel 6 and saved my money.

The staff here is amazing… I stay here about 3 times a week and they make me feel like at home. Reina Lopez is one of the most kind, polite and courteous individuals. She makes sure the dinning area is always super clean and is always doing everything in her power to make your stay an enjoyable one.

Kimberly made checking so fast and easy! And the room with two queens was nice and spacious for us and our three kids! Most of the time with two beds there is no walking room! Very pleased! Will definitely be staying in more best westerns

I was very impressed with Nelly's professionalism and willingness to make things happen I will definitely be recommending this place to others. She informed me about the breakfast and made sure to go an extra mile to accommodate me. Thank you Nelly

Amazing service great breakfast best hotel in Sonoma county great service all around best maid staff I've ever seen again I won't stay anywhere else amazing prices very comfortable beds very clean neat

We chose our stay here as it was conveniently located to the destinations we planned to visit. The rooms were clean with much space and we were greeted very nicely at checkin. Would definitely recommend!

The good: breakfast! Good food and friendly staff making waffles The bad: Paid for a king room and ended up with a queen, hotel backs up to hwy 101 and is very loud all night and day, there was a large gap between the door and door frame where it latched so it would barely latch and did not feel secure at all. I have stayed at a number of best westerns and this is by far the worst.

I've stayed at this hotel a few times, Kimberly always provides wonderful customer service, I am always happy and comfortable during my stays!!!!!! Wonderful hotel and service staff!!!!!! Hope to stay again soon!

Decent for the price but needs upgrades, cosmetic as well as double pane windows. I was awakened by the truckers that came in at all hours and used a regular voice walking past the rooms. It sounded like they were in the room with me! Staff and breakfast were wonderful. Good value for the price.

From the first night of staying at the hotel the staff was wonderful and always pleasant and helpful. Special thanks to Irene for making us a spreadsheet of local restaurants that was amazing and greatly appreciated ! Also a shout out to Rana in the breakfast area thank you for always making us feel welcome and saying good morning! I woke up back home this morning looking for one of your wonderful waffles ! Hotel is walking distance to pretty much everything that you might need including a Target. Short trip to the 101 highway and an hour ride to San Francisco and Point Reyes. We stayed for approximately 8 days and everything was great! Use the hot tub and pool the excellent staff clean it every morning and tend to it like it's there own. Thank you again for everything!!

Thanks to Kimberly and The best staff and service friendly people at the Best Western Sonoma winegrowers Inn always ready to help thanks to them I am a diamond member. It is my home away from home. Gladly refer that place to my friends and family.

This hotel is very clean, good sized rooms, comfortable beds. They have a pool, hot tub, vending machines. It's in a nice area. There are plenty options for food nearby. The staff is great. Maryann in the front office is very nice and accommodating. I highly recommend this place.

This hotel has the best front desk clerk. Kimberly she is very sweet and made me feel like I was at home. And very knowledgeable about the area we were visiting. She went beyond the call of duty to help us and definitely made me decide that I was going to come back and stay at this hotel because it's it really is the best hotel I have ever stayed at. The hotel itself is very very clean and the rooms were very very nice and very clean. And the bed was very comfortable and the breakfast in the morning very very delicious.

very nice customer service… Nice room great rates Front desk people are really nice …Nelly is awesome she is very accomadtinfg to my needs. i enjoy staying here the cookies are great and the waffles are delicious

Our host Kim was an instrumental part of making our recent stay at Best Western Sonoma Winegrowers inn just a bit above the competition. And by competition I mean places costing twice as much. We were forced into an extended layover while our main home is being serviced. The accomodations are roomy and laden with conveniences typically reserved for more pricey accomodations.

I have been staying at this hotel for business for 9 years. It has been the best customer service I have ever had!!! Would like to mention Nelly. She takes care of all of my needs and makes sure I am always as comfortable as possible during my stay!! Fantastic hotel!!!!!

First time here and Nelly at the front desk provided excellent service, upon check in she offered me fresh baked cookies and coffee. The room was super neat and the area was quiet and calm. I will be staying here again in the future .thank you Nelly

We really enjoyed our stay. Clean room, food within walking distance and the breakfast was great. My only complaint is the woman making the waffles could have been a lot nicer, made my family feel unwelcome so much so we took our food back to the room and the bed were hard, front desk staff was great.

This is a very basic motel room. Decent and clean. The reason I gave it two stars is because the sink didn't drain, and the pillows were the worst pillows I've ever experienced! These pillows were so uncomfortable - a weird small yet fat overstuffed shape. And so lumpy they felt like they were stuffed with rags or old clothes. Honestly, it is hard to believe a motel could get away with providing such low grade pillows. If you stay here, BRING YOUR OWN PILLOWS.

When I stay at Best Western Hotel, they make me feel like part of their family. I always receive the best treatment. Having a handicapped person in our family who needs a bottom room, makes it difficult to get a room at other places. Best Western understands the importance of our family needs and places us next to the hot tub to make sure we can relax in peace as well. We've been here for almost 3 year's. They know us by name, face & even voice on the phone. Thank You Best Western Motel n

It is always a pleasant stay at this location. It is close to the freeway, shopping, dining, Graton Casino. The rooms are clean and comfortable. The staff is always willing to help with anything you might need. If you have a preference as to where you would like your room to be on the property, they are always willing to accommodate if possible.

I am always amazed that this isn't a "Plus" property. Convenient location. Clean, well supplied comfortable rooms. Full hot breakfast, warm cookies at check-in. Friendly, efficient staff at check in and check out

there was a high amount of prostitution underage girls coming and going from room to room ,male prostitution. i would have been better off sleeping in my truck. the breakfast was ok . the security is horrible .i felt very un safe

First, the smell when you get out of your car is that of a landfill. So try not to gag. Everything appears clean in the room until you look a little closer. The smell in the room is old and musty. The bed is hard as a rock. The showers water pressure is non existent. There were a bunch black hairs on the shower walls and on my towels. And if you like to fall asleep to the sound of the freeway, then you'll like this place.

Our neighbors and the area was super noisy people yelling, playing loud music and almost sounded like racing in the parking lot or nearby, the water pressure and temperature was horrible, the shower head was very outdated and the temperature of the water kept fluctuating from scolding hot to cold. I would expect the price of this location to be below $100 but our rate was nearly $200

The rooms had a terrible cigarette smell for a nonsmoking room. Room had stains and outdated decor, overall unpleasant experience. Stayed at other hotels in the area hoping this would be better, and it was worse.

It's hard to find a hotel room in the area that doesn't require a 2 night stay on the weekend and so I picked this place. The room was supposed to be non-smoking but our room had cigarette burns on the edge of the bathtub. (My husband could smell cigarette smoke but I couldn't.) Kind of a creepy area. The restaurant next door was abandoned, adding to the creepy vibe. It's one of those hotels where people are milling about outside doing lord knows what. Front desk young lady looked unhappy. Mattress was good though.

Stayed here one night with my son. The room smelled like a thousand cigarettes - housekeeping had left the window open to air it out, but it didn't help. The smoke detector was hanging several inches down from the ceiling and appeared not to be working, which isn't legal - I assume a previous guest had disabled it in order to smoke. There were sketchy looking people hanging out in the parking lot, and two guests were on the balcony above our room smoking nasty, skunky smelling marijuana. We were too exhausted to go to the front desk as we got back late from a concert, so we locked and dead bolted the door and got the heck out of there as soon as we could the next morning. Front desk staff were friendly and apologized but didn't offer a solution, which was disappointing - I was traveling with my child, and the room was not safe for him with a non-working smoke detector. I'd expect a gross room like this at a cheap one star hotel, but the room rate was $180 and the smell in the room was inexcusable. In addition, when we turned on the heat, the smell got even worse as the heater was dirty.

Very nice hotel better than expected good size room and very comfortable bed Dog friendly and very accommodating the staff was great and a good satisfying buffet breakfast The pool and hot tub was perfect and enjoyable they have towels for the guests We will be back We recommend

Great pool, nice rooms, great breakfast, overall very nice hotel. We traveled with a dog and the relief area was quite nice. Loved the pool and hot tub, nice shade area to sit and watch the kids swim. A bit pricey though.

We checked in, went to our room, and left within 30 minutes. We were supposed to stay 2 nights while being in the area. We went to the Hampton next door instead. The homeless and the drug deals happening here all around our room made us extremely uncomfortable. People were watching us the whole time we were outside our room. The room seemed clean but we weren't there long enough to know. We were so unsettled by the other factors that we left immediately and still paid the full amount

Homeless encampment just yards from hotel. Homeless wondering all over hotel property and parking lot. One of the homeless followed and starting talking to us and was very aggressive in his tone. We did not feel safe at all and had to be on guard our whole stay. The toilet leaked and lights went out when we used microwave

Clean room and nice to be able to park near your outside door. Convenient to the freeway and lots of food nearby. Jacked-up rates on the weekend, not worth the price. Not sure I would stay here again, only if nowhere else to stay. Not a bad place.

Seems a bit over priced for the quality provided. Sad looking grounds on Property with vacant lot and closed restaurant next door. Not sure how they rate so high among other Property choices. Everything about my May 2021 stay reflected minimal quality. Room adequate but boring. Charged $25 Deposit upon check in; not sure why. Room had torn outside window screen right by Door Handle to room. Informed Front Desk upon check in and they said it would be promptly replaced. Never was. I reported it again in morning, and "please don't keep my deposit" as I did not damage it. Grab and Go morning meal was minimalist.

I was last at this property a couple of years ago. It is an older property which is why it can't qualify for "Plus" status, but it is generally well-kept. Breakfast has been reduced to "grab and go" bags, but daily room rates don't reflect that -- this part of California is overpriced to begin with when it comes to lodging. But worst of all, the towels are as bad as they were two years ago..I immediately recalled that "experience" my first morning when I got reafy to take a shower. This property **desperately** needs to replace the towels and washcloths that it has been using probably for five years or more . . . to the point that they could take the skin off your bones if you rub too hard. If you have sensitive skin (I don't, but my wife does -- and fortunately she was not along on this trip), bring your own towels. Like other hotels, they have reduced room services to "ask for it if you need it sooner than before you check out." Just another way to maximize profits in the name of COVID-19. There is no "science" behind any of this nonsense.

Maryanne on front desk is great with the guests. Housekeeping and maintenance staffing very courteous. Grounds are kept up nice. Laundry facility was clean but in need of a folding table. It's been a relaxing stay.

Not sure if it's animosity between staff that unfortunately has made me not want to come back to the Rohnert park location. I don't recommend it if you are heading your stay on member status unless Mari is the one that's checking you in. She was the only one that made my stays enjoyable. Shes the only one that really helped me want to reach a diamond select member tier.

We stayed for one night for a wine tasting tour in the Sonoma area. The hotel location was great for being close to freeway and quite a few restaurants around it. There was also shopping mall within one mile.

This is not the best, Best Western facility that I've stayed at - but its fine - its older - but clean and comfortable with a friendly staff. Good location, plenty of food around. Recommended. I use Best Western exclusively.

Asked for a late checkout and was told it would cost me $25 for 1/2 hour past the 11:00 am checkout time. First time hearing this from a BW !!! Will most likely not be visiting this BW again. Disappointed

This was a great hotel, very easy location to get business done in Sonoma county. The room was clean and the staff was friendly. Rene in the breakfast service was great and the desk was very accommodating.

Front desk Marianne is the rudest human being I've ever dealt with, no customer service skill. Very unprofessional. Room facing the freeway it's kind noise. The rooms are okay. There's no hot breakfast.

I was nervous about staying here after reading some of the reviews, but had a very good experience. I arrived late and the gentleman who checked me inquired about why I was staying - I mentioned that I had an appointment for my older dog at the vet clinic next door. Without my having to ask, he moved our room to a ground floor room, upgraded us to a king suite, and moved us as close as possible to the pet area. I was nearly brought to tears by the automatic kindness - my pup and I were incredibly appreciative for how much easier our stay was. There was construction, but it didn't cause us any issues and I had no safety concerns whatsoever (including during a midnight trip to the pet area). It was quite, calm, safe and the customer service was really good. It's located near so many food places and stores that I didn't have to travel more than a mile to any one thing while we were there. The room was also nice and clean and I liked the updated interior. Definitely a good value!

This hotel and its staff made me feel very comfortable. I recommend it to any travelers who are looking for a clean and comfortable place to stay. I was especially impressed by Marie at the front desk and her graceful and kind attitude.

I had a wonderful stay. The room was very clean and I was very pleased that a microwave and refrigerator were in the room. The area was perfect, I felt very safe and it was close to restaurants and shopping. It was also a very short drive from Taylor Mountain and the winery we went to. The staff was friendly and helpful. I would definitely recommend this hotel to anyone who is looking for a place to stay in the area.

We had a fabulous stay. Picked the hotel because of the location as it was closed to everything we had planned (Hike at Taylor mountain, winery touring ect). The room was very clean, bed comfortable and staff very helpful and accommodating. I highly recommend this hotel.

I enjoyed my stay from the moment I walked into the cozy lobby, elegantly decorated with festive holiday decor. The staff was very friendly and very accommodating. My room was nice and very clean! I had everything I needed for my weekend stay. I would definitely stay here again. It was very central to the casino and other shopping plazas around within walking distance. I felt completely safe as well. Perfect weekend getaway spot. ❤️

I enjoyed staying at this property. room was clean and bed was a little old. I most appreciate was the housekeeping department. Ms. Guadalupe hsk manager is the best. I firmly believe the appearance of the rooms and hallways are her super visioning her employees. I understand a new management company is in place and a new unit manager I could also see how see the work he has done to overall the outside look of the property.

The stay was excellent. The beds were comfortable the area was quiet and overall, we had an enjoyable stay at the Best Western. We will definitely be back to another Best Western to stay for the night.

Had some business in the area to take care of and loved this location. Great pool area with good sun, ample parking, free breakfast and quality room. Clean room, friendly staff, and good WiFi. Quaint town and casino is near by, I didn't have time this go-around, but definitely will check that out next time. The highly recommended the Jaded Toad, cool little college bar. Thanks for a great stay!

Had some business in the area to take care of and loved this location. Great pool area with good sun, ample parking, free breakfast and quality room. Clean room, friendly staff, and good WiFi. Quaint town and casino is near by, I didn't have time this go-around, but definitely will check that out next time. The highly recommended the Jaded Toad, cool little college bar. Thanks for a great stay!

The staff was all friendly, a great deal and clean hotel. The Pool and hot tub were a nice bonus in the heat! There's a lot of good food a short drive away as well as Bear Republic. Would definitely go back.

We had a good stay here. While it is close to the freeway, we had a room that faced away from the freeway and it was not noisy at all. They did a great job of having a couple of options for "to go" breakfasts, which we really appreciated.

For $120 something bucks I got a room that had a light scent of cigarettes and sticky door edges. The front desk was more than helpful though in accommodating any changes or issues with the room. I chose to deal with the odor myself as most motel rooms smell in some annoying way and didn't want to shuffle around any more than I had that day. It was a very hot day which no doubt intensified the usual motel odors, I mean what non smoking room hasn't had people disregard the no smoking signs right? I've stayed at this Best Western before a few times and always get a pretty decent room, generally it's clean and well kept for an older motel, generally the prices are average and affordable for the area but several other newer motels have been built recently and I am probably going to try one of them next time. Still this Best Western is pretty decent and if you don't like your room and they have another to offer they won't hesitate, they care about their clients happiness. Lastly they have a nice pool too.

I have stayed at this location many time and it has always been good . the rooms are clean and I like that the shower heads are high since I am tall. Lots of great places close to eat also. And the breakfast is excellent at the motel.

great hot tub excellant customer service skills displayed by the front desk clerk best place to stay in sonona county based on the price convenient location for my favorite entertainment and dining options. minutes from Graton Resort and Casino, Arts Place, Hooters, Mi Ranchito, Quincy's, Downtown Cotati pubs and bars, Down to Earth Cafe ans Deli, and Lagunitas Brewing Company

Linai works wonders and exceeded all my expectations. Everyone here was exceptionally nice and did their jobs well with pride. I didn't encounter any issues during my stay and the price was great for this area.

Very clean comfortable beds affordable parking lot always they find a room for me I they have clean kitchen good food coffe at your service me and my partner spend a great night also when I travel with the kids they love this hotel!!

I travel frequently for medical appointments and I can always count on this Best Western to provide a clean, comfortable experience with many amentities. The staff is very friendly the location is easy to find and is quiet. Overall just a great place to relax and recharge.

Good location. Friendly staff. Quiet and comfortable. Room coffee good. Breakfast fair same as all Best Westerns. Like glass room mugs and glasses.. Would have preferred 1st floor room as requested. Also needed more towels as there were none in hot tub.

Staff very kind and courteous kept clean and felt comfortable staying there. All enemities are close by even walking distance restaurants stores etc. Good place to stay if you want to be close to everything

A night at the Best Western Wine Grower Inn. A very nice hotel. Room was very nice. Breakfast was good. I would definitely stay there again. Big comfortable room with a nice bed and plenty of pillows.

More like a motel 6. I've stayed at plenty of hotels all over the country and this is by far one of the worst ones I have stayed in. From the check in to the room quality. Nothing met my expectations. Wont be staying here again

Pleasant and Refreshing staff. I was caloed in my room a oittle after check un to see if I needed anything. Such a nice touch. Breakfast was right on time and tasty. My kids enjoyed the Pool and Hittub

This was not a vacation we were there with father in hospital. This motel is conveniently located with wonderful continental breakfast clean rooms and delightful staff willing to assist you. Even printing directions to hospital for us.

Shopping & food within walking distance. Staff very friendly and accommodating. Clean rooms, large and spacious. We also took advantage of the onsite laundry facilities. Breakfast area was spacious and large selection. Two attendants, one making waffles for those who wanted.... delivering to your table! Very friendly!!

Updated room and exterior....Really well done. Breakfast room attendants are very good. The swimming pool is heated and the updated Hot Tub room has been updated...very contemporary compared to what it used to look like...The Flintstone's would have felt right at home:-) Room was updated and spacious.

After a 75 mile bike ride I was really looking forward to a hot shower. It wasn't going to happen . Also, I needed to get a good nights rest for another 75 mile ride the next day. Wasn't going to happen thermostat malfunctioned moving my setting, creating a room that was much too cold. Because both problems occurred during the middle of the night, they couldn't be addressed before my 6:00 departure. If you value warm water and appropriate room temperature, please stay away

Always a good stay at this motel. Mary Ann went out of her way to accomadate our early check in. The room was excellent, very clean, and quiet. Rena and Marybell in the breakfast room, are so good at what they do, and always cheerful.

Overall, our stay here was average. The rooms were ok, as they were clean and comfortable, and in a decent location near a Target, movie theater, and other places. The hotel is very loud, and during our stay was woken up as early as 7am with kids running past our room and noisy housekeeping carts and housekeepers themselves yelling. These noises continued for several hours, so you will likely be up at 7am each day. We never got to try the breakfast, as the room was incredible packed most of the time and when we did get in, the bacon, eggs, etc were gone. We would later see people bringing back plates FULL of food to their rooms, so it seems once they would refill the food, it was gone quickly. I understand this is no fault of the hotel, but still somewhat frustrating. Check in/out was quick, and the staff was friendly. They are always making cookies in there, so it smells quite nice! The surrounding area is a bit sketchy. I would walk over to the Target or movie theater and there were several homeless individuals approaching you asking for money, handouts, or random questions - I felt a little uncomfortable.

Check in was very nice staff. The room is clean, and comfortable bed, but I wish they can upgrade the towels, they are look so old. In the breakfast room, they have staff helping serve the breakfast for you. Thank you!

Nice place, over priced for area, the motel could work on there room rates. The staff was pleasant, park was a little tight. Grounds were clean rooms were clean as well. Continental breakfast was average was subpar for the price paid per night.

Motel was located in a good area. Plenty of shops and restaurants nearby. Room was very comfortable - nice linens and carpet. Nice tile in bath. Beds were nice. Staff was very friendly and we received homemade cookies (still warm) when we checked in!

The rooms were very clean and comfortable. We stayed in a pet room and it was great. Very clean and close to the pet area. Pool and hot tub was great. Breakfast was very plentiful. Sausage, bacon, eggs, waffles, juice assorted breads, fruit.

Good facility, friendly attentive staff. Excellent breakfast. This is a good place to stay for its central location around the Santa Rosa area. Everything in the room worked properly. The room was ready when we arrived and since it was available the clerk at the front was able to give us an upgrade at no extra cost. Coffee was hot, fresh and available all day.

I have stayed here in the past as well, it has always been overpriced in my opinion. The rooms are OK, clean bedding and adequate lighting. I asked to be put downstairs 3 days prior to arriving, but all I got was the I really don't care attitude. I didn't write a review the last 2 times I was here, but last week I had just about had it with the front desk clerk Christina. I don't know if she just doesn't care, or has no heart! I think the manager should give classes for the employees on how to mingle friendly with the guests. Your motel may be the best in the whole world, but without a nice friendly desk clerk to represent you, it makes the worst trip for your paying guests!! I am going to get another local motel for our business trips here in the future. I don't need the added stress!

We stayed here for a wedding: the hotel is old and in need of major updating. Our room was a typical motel room with mediocre furnishings. The bathroom was awful: small and cramped. At $200 + it is overpriced; should have been about $90 for the condition of the property and our room. The staff however was accommodating and most friendly. The breakfast was quite good and the attendants friendly and helpful Great sausage patties!

My husband and I were going fishing on a charter boat out of Bodega Bay. It was only a short 30 minute ride to the marina. We stayed here on business back in December and into February this year. It worked perfect for us. They serve a great breakfast, they allowed our small dog to stay with us and they also had a clean laundry facility on site. The rooms are large, clean decorated nicely. Staff is friendly and helpful. We would recommend to anyone and will always stay here when in the area.

Overall the hotel was great and we will stay there again! The staff was outstanding and the rooms were clean and presentable. The breakfast was set up well and the staff that were there to help made a great start to our morning!

Room was comfortable, clean and neat. Good internet connection. Area was fairly quite. The breakfast was the usual fair in this type of Best Western. Parking had very good lighting at night. Only drawback the security lock on the door was broke.

The room was okay, small but we weren't there for long. The bathroom was not very clean there was dirt and hair everywhere. I was charged an outrageous amount for a small room which I booked months on advanced if you are going to charge over 200 for a small room I would at least expect it to be clean and comfortable.

Although we booked three rooms 5 months in advance, checked in at 5 o'clock pm (check in starts at 4 o'clock) I requested rooms away from the freeway. I was told my rooms were not across from the freeway. However, we were given three rooms directly across from the 101 freeway and the noise in the room was ridiculously loud all night long. On top of that noise, the heater rattled all night long. Fire detector was hanging by the wires from the ceiling. We were only given on glass in the room for two of us. WIFI did not connect and when it did, it immediately would disconnect.

We had to cancel our trip last minute because our child got sick. I missed the cancellation deadline, but I called the hotel and they kindly cancelled for free no questions asked. What kind and considerate people who understand travel can be unpredictable and did the right thing to help reduce stress.

We would have rated our stay as poor. However, we did not report everything. Prices were higher than usual due to graduation weekend which added to our pain. One of our rooms, there was a dog next door barking that kept us from sleeping. We reported it the next day and they discounted our room which was expected and appreciated. The noise in the other room was higher because it was facing the parking area. Guests would check out super early and talk loudly with no consideration. We know that they were construction workers for the hotel because we tried to move rooms the next day due to the barking dog. The neighbors the second night were construction workers for the hotel with no dog so we decided to not move. However, they left super early and were chatty outside our rooms. The overall noise level for this hotel was higher for it being next to the freeway. Finally, there was dried poop found on our chair. We flagged a room cleaner outside our room to clean it. She asked if we had a dog. We said no. She did take care of it right away. However, we did not report it. We didn't see the point after the fact and hours later. We had a graduation ceremony to get to. Things like this should have been caught prior to a guest checking in. Also, when a guest checks in with all there plug ins for electronics, they are looking behind night stands for plugs. The floor behind the night stand was disgusting. It would be so easy to move the night stand out to clean that area every now and then rather than never. The staff was nice and the breakfast was good. However, I would not stay at this location again.

Stayed here as my daughter was graduating from Sonoma State University. Great experience, breakfast was delicious and the staff was very friendly and helpful. We will definitely stay here again. Great job.

This is a very clean hotel and the beds were good. Full breakfast so everyone was happy about that. Since it's next to the 10 fwy its noises during peak traffic times and with drive up to the rooms, there are people coming and going all hours of the day and night so you hear them loading a unloading their cars and conversations which is disruptive.

We have stayed here many times when we go to the symphony at the Green Music Center. We have had mixed feelings in the past and certainly still do. To start, on check in I found the desk person fine but not particularly welcoming. However, we found our room had no glasses for the bathroom, called and someone delivered some within minutes. The rooms are quite clean and comfortable. In the past they have put us in the back across from the laundry room that always has the door open and dryers going, carts outside the laundry room etc. The last two times we requested another location and were put upstairs near the front. The location was fine but on getting out of our car my husband stepped on a dirty used hypodermic needle. The motel is in a rather rundown area and a bit of trash is common on the property. I reported it to the front desk and she seemed totally disinterested but sent a maintenace man to get it. He picked it up barehanded and threw it in the trash. His attitude seemed like he finds those everyday on the property. Also, at 1:00AM we were awakened by what sounded like a hammer hitting a wall nail over and over. It woke us both up and went on for quite a while. Then there were slamming doors and loud noise from people walking and talking loudly in front of our room. When my husband got home he couldn't find a set of keys that we know he took out of his pocket while in the room. They weren't in his bag when he got home so called them to inquire if any were found. They said no, which may be true but again they seemed to lack concern or interest and didn't ask to recheck the room which he had left earlier in that same day. We will probably not return in the future.

The one thing that made this hotel enjoyable was the helpful staff. I was impressed at how welcming, kind and friendly they were. The hotel is pretty average but the staff were remarkable.I will stay at this Best Western again.

This was a great hotel nestled in the what seemed like the woods with birds chirping and tall trees didn't fill like you were in the city, food was not your average coffee and Danish. It was a full on breakfast.and the rooms were nice and bed was so Comfortable you didn't want to get out of bed

hotel outside was poorly maintained from garbage overflow from 2 run down adjacent lots that have homeless living on them. Building outside in very good condition, landscaping nice, but garbage keeps floating over to hotel property from dives next door including shopping carts.

The room was clean and the breakfast was fine. Unfortunately the bed was quite uncomfortable. Because it is an old style motel, people walking to their rooms and talking were right outside your window and it was very loud.

Nice stay in a great room, which was clean and comfortable. Area wasn't too noisy. Pleased with accommodations overall. Main gripe is the internet wasn't working and no one answering at the front desk. Will likely try again next time. On Sunday cleaning staff was hauling carts around and woke me up but that was at ten so...

We stayed in a large king room - loved the size and space since we stayed several days. The location was great - close to everything. The breakfast was good, not busy at all during the week but the weekends - WOW! Nowhere to sit and long waits to get at anything like the toaster and the waffles.

I would recommend this hotel for the upmost staff! They are friendly, they know the area and they want you to have a great stay. The hotel seems to be a bit under construction but the rooms were decent for the price. It is close to everything and our dog was welcomed!

From checking-in to checking out and breakfast in between, the staff was wonderful. Very friendly and helpful, while being efficient and professional. Already booked another stay for next month. Room was very comfortable, not lacking anything. Fast Internet

Great stay and breakfast was good but if you want a good night sleep ask that you dont get your room in front of street or stairway entrance, over all great service. Breakfast server was very nice and helpful and made sure everything was stocked up...

I actually booked this room because of the reviews of the waffles. So I was looking forward to breakfast and could hardly sleep the night before. They did not disappoint! In fact the whole breakfast experience there was awesome...the food selection, the staff, etc.

Perfect location to visit Healsburg, Calistoga,Napa and Petaluma. The hotel pricing is 25% less and you are less then 5 min from the freeway. You must go and eat at Arts the Pasta King and order the white Chardonnay by Art. Smooth, Fruity but smooth.

Great place to stay if you have a pet. Rates are very reasonable. Staff, whether in the office, maids,or staff in the breakfast room are great. The staff in the breakfast room are right there if you need anything. They even make your waffles for you.

I found this hotel disappointing. We love to stay at Best Westerns and we seek them out as we know the standard. This was not it. The room was average at best. The outer appearance of the building felt unkept. The pool and hot tub area were very untidy with towels strewn all over the place and even a sock in the whirlpool tub. The bathroom in the pool area had toilet paper all over the floor. The breakfast was standard. Average at best.

Breakfast is good. We were going to be checking in on a friday afternoon. So I called that morning to see if I would be able to get a room on the 1st floor because my dad is unable to go up stairs. Maryann is who I spoke to and she was very rude and said she can't guarantee a room on the 1st floor. She said that she sees the request that I made when I made the reservation , but stl it was not a guarentee . We I got to the hotel on friday everything was fine, our toilet got clogged on saturday morning around 5:30 am. I called the front desk and they were told me to come to the front and they would give me the plunger. We tried to unclog the toilet , but we were unsuccessful. I call the front desk I was told that maintenance would not be in until 8am. So she had us change rooms. We left the hotel to do shopping and when we returned to our room it was never cleaned . so we had no clean towels nor trash was taken out. I had to go back to the front desk and get clean towels and trash bags to take out the trash. After I said something to the front. I was offered $20 off my bill for the inconvenience. Not sure if I would stay here again. We go to Rohnert Park a few times a year because our son goes to SSU.

It's 2:50am and the noise is keeping me awake. Started with a strung out woman sitting on the pathway outside our room and then continued with people going in & out of the room next door all night and slamming their door each time. Lots of road noise too. The bathroom needs to be updated. The toilet ran, the towel bar was bent and the base tile was separating from the wall. Our room was not where we could keep an eye on our car which was also a concern since seeing the strung out person. There was caution tape up as we entered the corridor to our room. On the positive note, the check in was quick and the staff was friendly. The room was basic but clean. I paid less at the BW in Fortuna and it was so much better than this. I guess I was expecting as much.

Passing through on a business trip, no prior reservation. Just couldn't drive any farther that night. Stopped in, got a huge room opposite side from the freeway. Amazingly helpful front desk staffer. Only downside was that the traffic was still audible, even on the side away from the highway. Still, what do you expect from a property literally right off the road? It wasn't overwhelming, just noticeable. The staff and the accommodations more than made up for it! The breakfast was pretty standard Best Western fare, but was fresh and filling.

This is a better than average hotel, Front staff is very very very helpful, There's a lot of noise in a lot of cops to come around here... There's also a ton of vagrants around this area... Had a problem with my Built-in hair dryer immediately moved me rooms and I was happy..

This Best Western is a reasonably priced option for the area. Not the fanciest, but always clean and nice personnel. It is centrally located in Rohnert Park, close to Sonoma State University, restaurants, shopping, and wineries. This property does have a tendency to be noisy as it is located next to the freeway and attracts families, traveling sports teams, and construction workers. This property is a good option if one doesn't want to pay high price of "wine country" but want a clean hotel that is next to many amenities. The pool and jacuzzi areas have been recently redone.

The service at this hotel was exceptional. I would recommend this place based on the cleanliness and value, but the service is what makes it stand out. We had some problem with the freeway noise, asked to be moved, they immediately accommodated our request, the room we were moved to was great!

My stay at Best Western was one of the more pleasurable stays I've had while traveling. Upon check-in I noticed quite a few cars at the front and I did have to wait to check-in since the two agents were checking in other guests. However, they were checked in very quickly and once it was my turn, I asked mentioned they looked busy. I found out there were several events going on in the area and that the hotel was completely booked. My assigned room was on the 3rd floor and when I asked where the elevators were, the agent said there were none and that I would need to use the stairs. I asked for a lower level room since I had traveled a long way and had a heavy suitcase that I didn't want to drag up 2 flights of stairs. She was very accommodating and gave me the only other lower level room apologizing that it was on the freeway side of the hotel. That was fine with me and I had a good stay and restful sleep.

We came down from Lake county to get away from smoke, low and be hold it was there too. We always stay at this hotel and each time the hotel get better and better. The new owners have made great improvements. Thank you

Our room was close to the highway which was very noisy. There was also a family living in room next to us who were extremely loud at 2 a.m. The cement walkways outside room and hotel were really dirty with garbage and spills. The room was decent and the bed was comfortable. The costs of hotel rooms in Sonoma County our outrageous. I would say this hotel is a glorified Motel 6.

Room was your average room. It was very clean, beds were comfortable. Noise was an issue. Very busy Best Western, people talking very loud in parking lot at 5am, motorcycles turned on and off in front of room. They left around 8am, then housekeeping knocked at 10am woke us up again (we were checking out same day). It was a late night so sleep was not good for us.

Lets make this simple. Its dog friendly and we go places with our pup...so were not complaining. The hotel was cheaper then the best westerns in Santa Rosa which is 3 miles away. Staff were nice. We got early check in. The room had a mix of modern and some older things. It was clean but needed some things fixed here or there. But I really didn't care much as we only slept in the room. Parking sucked a bit and there seemed to be some groups of people hanging outside rooms. But no issues with anyone being loud or anything.

This place was awesome. Super good hot buffet breakfast. It was super close to casino. Walk across the street to liquor store. They have a super pretty waterfall water feature. Yea i love water features... Staff super nice.

The room was clean and presentable, but what it still needs is a quieter sound barrier door or strip around the door frame. I could hear everyone outside my door at night which made it difficult to sleep. Perhaps a sound strip around the frame of the door and windows would help lessen the outdoor sounds. In addition the cleaning lady who was playing her music at 9:30 am as she was cleaning the room next door is what woke me up. In the morning there were 2 Sheriff Deputies in the parking lot - detaining an individual - this type of scene doesn't really invoke a feeling of safety. The rooms are recently renovated and it appears they are trying to clean up the place - still needs some more work.

Booked this hotel at short notice via Expedia. We arrived 20 mins after booking. Reception had details and was in our room in minutes. The room was clean and well kept. Breakfast was very nice and plenty of hot and cold food available. I would stay here again.

Stayed last minute because we were exhausted and couldn't drive anymore. So glad we found this place. Very clean, comfortable and quiet. And the staff was extremely nice and efficient in their jobs. Breakfast was crowded yet the attendants kept things moving smoothly and well stocked. I couldn't have asked for anything more.

Our stay at the Best Western Inn in Rohnert Park was great. It is located right off the 101 Freeway and is 5 minutes away from the Graton Casino. Not the reason for our stay though. We had a 3 day reunion in Bodega Bay with our family members. Bodega Bay is about 40 minutes away and it was well worth the drive. It was cheaper to stay here than it would have been had we stayed in Bodega Bay. I definitely recommend this Best Western. Also had breakfast provided and is pet friendly for an additional $20 per day. We were able to sleep well and there was hardly any noise on our side of the hotel. There is a pool and also a hot tub. Good place to stay.

We really enjoyed staying here very clean rooms, great staff, quiet, breakfast was very good, had fun in the pool and jacuzzi with my husband and grandsons close to where we wanted to go. The museaums in Santa Rosa, and Johnsons Beach in Guerneville, It was perfect for our last summer fling before school started would stay there again

Freeway noise...lots of workers stay at this location and they are very very noisy! Got woke up the first night at 4:30am by them banging around and starting their trucks etc! They moved us to another room...then the last night of our stay we were woke up at 4 am by multiple gun shots! Not cool, I will never stay in this hotel ever again! Pay the extra money to stay in Santa Rosa!

A very good Best Western Plus with good parking and a good breakfast included. Very easy check in and out. Nice assortment of TV channels. All amenities included. easy access off Highway 101 and close to Gas and Food. Casino is just a short way away. Very friendly helpful staff. Prices are high but it Sonoma County so expect it.

We love Sonoma compared to Napa (over priced). This hotel was recently renovated and all the rooms are like new. We checked in and were greeted by a very friendly staff. Whoever maintains the "grounds" is doing an excellent job (beautiful at night with waterfall and decorated palms, all the lights working in the halls). Everything looks well kept. The room was spotless (stayed 3 nights) and the maids did a fantastic job..no dust found anywhere, The bed was comfortable, new wood floors, a/c strong. The only flaw is the back rooms (115-126 and 215-226) are up against the 101 freeway. We left our a/c fan on and it muffled the noise. We asked for another room (available on our second night due to the hotel being booked) but we stuck with our room. I love the new "no smoking" policy charging any customer $150 dollars if smoke is detected in your room. We are non smokers and our room smelled great! Lastly, the have the best complimentary breakfast I have ever had...and they staff it with 2 workers that keep the flow moving. We will stay here again!

Employees were very nice,and explained every concern we had. The room was large and had table, sofa,coffee table and luggage table. Location was good for our needs. The attendent for breakfast was absolutly fantastic with all who ate there.

Convenient location with a lot of nearby restaurant options. The room was clean and staff were friendly but there can be a lot of noisy people on weekends. The breakfast included is basic fare. There are other options nearby but you will pay more.

We were with a group who were playing in the Snoopy Hockey Tournament in Santa Rosa. The hotel is a short drive away, an easy walk to Costco, and shopping. It is always clean and the staff are friendly especially the Breakfast Room attendant Reina. The breakfast is great and nice to have.

We stayed at the Rohenert Park hotel for 4 days. We found the staff to be really helpful, rooms be clean, breakfast to be good. Check in was fast. Wifi was a bit slow and occassionally dropped connection Would recommend.

me and my family had a weekend getaway in bodega bay/Dillon beach and instead of driving back home we decided to stay here overnight. The room itself is kinda old but its clean and we like the contemporary design of their lights in the bathroom and lampshades. we stayed in room 259, 2 queen beds and we had a nice comfortable sleep. They have a free breakfast, which we also love, almost everything that you want is there like oatmeal, cereals, fresh fruits, eggs, bagels etc...plus the wokers are nice. I will definitely recommend this place. The only negative comment I have was... they didn't give me a shampoo in our room/the bottle for shampoo was empty.

We reserved a king bedroom and that's what we got. Check-in was smooth and effortless. The rooms was quite big and included a desk, a couch, a bench and a luggage rack. The TV was large, flat screen and worked quite well. We watched some of the US Open on it. The breakfast was very good and included scrambled eggs, bacon, sausage, cereal, fruit, waffles, bagels, muffins and more. The ladies who worked in the breakfast room were very helpful and would toast your bread and then deliver it to your table! They and the people at the front desk went above and beyond in their service and everyone was very friendly. AND we got in late and there were 3-4 restaurants we could WALK to safely from the hotel. We went to Red Lobster but could have gone to Olive Garden as well. There were restaurants all up and down the Redwood Drive. I would stay here again.

this place has the most cheerful people. the facikities are run down. the toiket not bolted down, big ugly patch in bath tub, the xtra lock to secure your door missing. caulking cracked outside wall where a/c is. no knobs to control a/c. god bless these nice folks.

Two storey old style motel where you park outside the room (dark with a single small window) and if you're on the second floor, you lug your cases up a flight of stairs (no elevator). You get a cheap and cheerful complimentary breakfast. The bed was ok but the pillows quite uncomfortable, and we got a fair amount of noise from suitcases being wheeled passed our room and residents conversing outside.

Room was clean, bed was comfortable, the complimentary breakfast was a good start for the morning. The front desk people were very nice and accommodating. The hotel is in an excellent location with restaurants and entertainment close by. I would definitely recommend to my friends.

Super fast check in. No I didn't use the express check in through my email. Gentleman showed all amenities on a map and gave time frames whithout me prompting any of it. Guests were super nice as well which I know is amazing. Check out was super fast too and very nice ladies. Clean room especially for my 2 yr old and enpugh room to play. I thought bed was super firm but i have a bad back so I'm picky. Husband liked bed. 10p was quiet outside. Manager didn't let smoking go on right outside doors. Amazing

Was told they had truck parking. Checked in then told to park in main parking lot near Carl's Jr. Everywhere i tried to park had a sign... NO TRUCK PARKING VIOLATORS WILL BE TOWED....i addressed the issue AFTER paying over $140some odd dollars they didn't seem to care

Nothing luxury but has all the basics. Lots of parking, easily accessible from Highway 101, with some decent food options near by. The front staff were very helpful (I'd forgotten a toothbrush, needed some printing done, and ran out of coffee!). The bed is comfortable and a pleasant enough room to stay a night our two.

Housekeeping didnt clean room and no control of loud guests. Ive stayed here before approximately 5 times and never had issues. The breakfast was good, and ladies working in breakfast room were friendly and attentive.

Clean pleasant experience once again at the Best Western. Breakfast room clean and well attended by staff and choices were excellent. Rooms have been updated since last stay 2 years ago. Only negatives which aren't really a big deal- towels could be softer, products in wall dispenser- shampoo and conditioner -could have been better, and I would have liked a plastic recycling bin in our room or at least a sign saying water bottles are sorted out and recycled. Excellent location and fantastic value. Highly recommend staying here.

The Best Western in Rohnert Park is a straight-up motel off a freeway exit, in a city that's OK, but not Beverly Hills. But despite that and despite the way it may look at first glance, my experience was smooth and above-average. Every staff member I encountered was friendly and helpful. There were 2 women maintaining the breakfast spread and they were working hard and in a conscientious manner. Breakfast itself had everything you'd expect, including hard-boiled eggs and packaged instant oatmeal. The room was secure and had a refrigerator and microwave. The coffee they had in the reception area and at breakfast was REALLY good...hope they never change that supplier or brand. The only things I would change are the linens (towels, sheets) which were a little worn and near the end of their lifespans, and also I'd remind the housekeepers to be a little more quiet, at least before 11 a.m. The surrounding area has many places to dine and shop, including a large Safeway supermarket, a Grocery Outlet, and food from Popeye's, Chipotle and others places. You may see some questionable people around the property -- I myself caught a great gust of weed while walking in the parking lot -- but if you can get past that, you'll probably find this Best Western to be a very good value and a comfortable place to stay compared to elsewhere.

The room was extremely noisy, heard every single parking lot noise, running motors, and even coughs outside my door. Windows must be single paned, walls must be super thin. The bed was not very comfortable. The rooms smelled like cigarette smoke, old smoke, though it is a non smoking room. Carpet was old and seemed dirty. Extremely uncomfortable, noisy stay.

I stayed there for one night during the weekend. The front desk staff was excellent. She greeted us with a smile! The room was clean and had a fridge and microwave too! The only downside is that the toilet seat is small for any large adult. And, the place is very secure due to many security cameras. It might be a little pricey if you are by yourself. But it's still worth it! Thanks Best Western for a wonderful stay!

Whenever I'm in town I always try to stay at either the Doubletree or this Best Western . The staff is always very helpful check-in is a breeze and check-out is the same. There is free internet and a wonderful free breakfast including waffles made to order. There is a nice pool and hot tub. The whole staff from the front desk to the maintenance people are extremely helpful and the remodel has gone very nicely the rooms are beautiful.

I found myself in Rohnert Park for a few nights and stayed here. The hotel is in a convenient location provided you are driving. The rooms are large, clean and comfortable. They also put on a pretty nice breakfast with great coffee. The staff are super friendly as well. Overall, good spot for an overnight stop.

We needed a hotel with not much advance warning and found this gem of a little hotel on the Best Western website. Very easy check in and check out. Staff were quick to solve any problems. Exercise room is small, but adequate and the breakfast had many, many choices with some pretty good coffee.

I stayed here about a week ago for two nights. The hotel itself is older with the roadside motel layout. All rooms have an outdoor corridor/balcony. The exterior of the hotel is poorly maintained. The room I was in had been redone recently and was pleasant. The hotel allows pets; however, they do not enforce the rule of not leaving the pet unattended in the rooms. Both nights I had to deal with constant barking by the down in the room next door. Management did nothing about it other than to apologize and discount my room (which I do appreciate). After getting complaints the first night it should not have happened again. Also, the management does not enforce the no smoking laws of California. Many of the guests were smoking on the balcony/corridor and there were cigarette butts everywhere. I would not recommend this hotel nor would I stay there again. I will be back in Rohnert Park in a week and have already chosen a different hotel.

The hotel was clean and well cared for, I felt save and the area was quiet. Around the hotel there were there were a lot options for food close by. The staff was very pleasant and helpful. We only stayed one night after checking out of the original hotel which was a horrible experience.

Went on campus tour in the bay area that included SFSU, USF and Sonoma State. Although about 45 minutes from SFSU and USF, it was close to Sonoma State U which was the last stop of the 3 University tour in the Bay Area and we had an early tour for Sonoma State. The place is close to the freeway ( yet quiet ) and about a 10 minute drive to Sonoma State. The rooms were clean and quiet. Beds and pillows were perfect for my back. Breakfast was included with the reservation. They actually have great breakfast especially the coffee. Special mention to two people, Hugo from the dayshift front desk crew and Reina from the breakfast area. Friendly and attentive to our needs. Because of the treatment we experienced here on our way to Seattle for the other campus tours, we decided to stay at the same place for an overnight rest on our way back to Los Angeles. That made a total of 4 days with this hotel. Highly recommended to stay here if you plan to visit Sonoma State University. It's also not far from the wine country.

Nice, comfortable, quiet (even with freeway nearby) hotel with friendly, courteous staff. Speedy check-in and check-out. Has a mini-fridge, but coffee maker too small. Full breakfast served from 6:30 AM to 9:30 AM. Reasonably priced, especially if you are a Best Western Rewards member that allows you to get another $10 off when you register your room online by signing up with the rewards department.

I would not recommend this hotel. It is very noisy being close to the freeway, but also the clientele. Awakened in middle of night to woman screaming and cursing at someone, then had to listen to another's loud music until 10am. Felt like a dorm, not a hotel.

Nice room and comfortable beds, but you can see signs of aging on some walls and chips in bathtub porcelain. Good hot breakfast of eggs and sausage, with waffles that were cooked by the kitchen helper.

Good value. Close to amenities. A wild Tom turkey in the parking lot made for some good wildlife viewing. Walking distance to several eating establishments. Easy access to Highway 101. It was a short drive to my business location

Steer clear of this place! It is NOT the quality expected from a Best Western!! This was an extremely disappointing experience! A waste of our time and money! This stay was a “bad apple” on our otherwise enjoyable annual trek North to see our family.

Stayed on night on our way out to the coast. Have always stayed at Best Westerns in the past as you would be guaranteed a clean comfortable room. Unfortunately we have noticed that that is not always the case now. This location is a case in point. Room was tired and dark. Bedding could use a refresh. Upholstered chairs were badly stained. Funny smell. Breakfast room in the morning was so busy there was no place to sit. The location was good though as there was lots of choices for dining and shopping nearby.

Room was clean and comfortable. .. and noisy! The sofa in the room gave me the willies to sit on it was so saggy. Lots of post fire crew staying there. They were quiet but when they started their rigs in the morning, not so much. Immediate surrounding area somewhat abandoned but easy walking to restaurant. Pool was closed for renovation and no discount was given for less than complete complex. Breakfast was good and the staff were nice and friendly.

This was my first time staying in a Best Western. The booking websites said it's a 2.5 star hotel and it was priced like one, so I was expecting it to have facilities of a 2.5 star hotel, like a lobby area, indoors hallway, or even indoors pool. Turns out it doesn't have any of these. It's 100% motel, with a price tag of a hotel. And it's not good even by motel standard. Checking in was not a nice first impression. They have too many rooms for one staff and a small office to handle. The line almost extended to the outside and I felt my time was wasted, though I have to say the staff was trying hard to do their jobs. Then I have to walk, in the cold winds, to my room because parking spaces are limited with most extra parking spaces located in the side with fewest rooms. The room was plain and functional. I like their idea to use a simplified remote control for TV. Unfortunately some buttons on it were not working, including one of the tuning buttons. I also like their idea to put shampoos and shower gels in dispensers instead of bottles, but these dispensers were so difficult to use that I almost broke them trying to squeeze something out. With room doors facing parking lot there's virtually no soundproof. Since this is a rather large motel I heard cars go in and out, people shouting, talking etc all night. The in-room wifi was constantly switching between barely working and not working at all. The outdoor pools were closed for the season. For me the last straw is probably the breakfast. The dining room was way too small comparing to the amount of guests they can have. I thought I can take food back to my room but it was so crowded that even reaching food is difficult. I don't remember when is my last time to skip hotel breakfast when they provide one but I knew I have leave the place asap. I understand north bay is a rather expensive area to stay. But apart from the fountain at the entrance, nothing in this place felt like it would worth the price. I can only hope other Best Westerns are not like this one or I have to skip their chain altogether.

We come to Sebastopol 2-3x a year for wine club events. There's not much lodging in town and it can be $$$. Decided to try this placed based off score and it being only 5 miles. Place itself was easy to find and clean/basic motel. But it's cleanliness is only reason giving it even 2 stars. We were in the back building which is right off the freeway. Beyond loud all night. Add in a ton of strange people hanging around all hours; really made me question what was going on and added to the noise issue. Lesson learn; I'll happily pay 2-3x to stay in our regular place in Sebastopol next time.

We stayed two nights in room 160, with two queen beds and pet friendly. The room was clean and had the basic amenities, along with a refrigerator and microwave. Enjoyed the shower. Beds were firm and each had four pillows.The heater worked well and was not loud. Only suggestions to management would be to tone down the air freshener and address the fan noise in the bathroom. The free breakfast was much better than most, with eggs, bacon, waffles, yogurt, muffins, etc. The hotel is only a few hundred feet from the VCA Animal Care Center and four restaurants, with countless other shopping and eating options within a mile or two.

Check in was good. Room was okay. Bed was hard & pillows suck. Breakfast was okay but stay away from sausage it was sitting in grease. Night staff seemed more interested in friends than what guests needed.

We stayed here for two nights and it was a nice Best Western. Staff was very friendly, good location near restaurants and easy access to Graton. We were surprised at how quiet it was given the proximity to the busy road nearby. The price was reasonable, breakfast was a bit above most Best Western motels. Very clean and accommodating.

We arrived very late a night for a short trip(one night stay) front desk staff was very friendly and helpful. Everyone was so nice here. Rooms were very clean and had a mini fridge and microwave, which was helpful. Pool and hot tub were having some sort of renovations done, so a bit of construction dust, but both were still accessible. Breakfast room was immaculately clean and the staff working there were also extremely nice and helpful. Overall, very impressed!

Solid hotel for its price, nothing luxurious but most everything is clean. The free breakfast is pretty good and the people at the desk are friendly. You will get highway noise in your room if you are in the back as I was. My only other issues were that the keycard failed the same night and forced me to walk all the way to the front desk again; and a sink that was slow to drain.

It is not worth over $100.00 except breakfast in small room with crowded people in morning, but they have several good service woman working hard. They are working to arrange all food to full up all table in tiny room, and many guests are waiting in the lobby.

Needed to make a last minute stop. Service staff last night (10pmish) were great. Room was clean. Walls are thin but definitely not a big deal. We were there for the night. I didn't have breakfast so I can't share my opinion.

My wife & eldest daughter stayed at this property on Dec 21, 2017. The desk clerk went out of his way to ensure they had the right room. The breakfast & the breakfast staff were outstanding. A very clean & pleasant stay!

This location was convenient, the rooms were nice, clean and well maintained overall. The bed was comfortable and the pillows were good. The seal around the door definitely needed to be replaced though because the noise from the parking lot was pretty loud. The nearby expressway was not as bad as the other customers that were rude, honking in the parking lot or coming in drunk at 4am, but that isn't the fault of management. The good door seal would help reduce these noises. . Breakfast area was clean, eggs were not great. They were cold and made into some sort of patty. The sausage wasn't bad. Yogurt, hard boiled eggs, waffles, cereal, fruit and more so a decent mix of breakfast food. In room coffee was good, with real mugs and not cardboard cups. Microwave and Frig was also there and clean. I also used the laundry. At the time of this visit, washers were $1.75 per load and $1.00 for 44 minutes on the dryer, plenty of time to dry even the jeans.

I've stayed at this BW 3 times, and will be a repeat customer whenever I visit the area, which I expect will be frequently given the recreational opportunities. Breakfast is better than average, even for BWs, room is spotlessly clean, staff are very good-natured and are willing to go extra mile whenever they can.

We will never stay at this Best Western again when we come to Rohnert Park ... There are plenty of other hotels to choose from. The beds were very uncomfortable and the pillows were hard as a rock. I woke up with a stiff neck. The breakfast was horrible as well along with the staff in the breakfast area.

Best option available. Feels like home. Best Western was a few bucks more, however it was absolutely worth it to feel this sense of comfort. I will absolutely positively stay with you again and make Best Western my first choice in hotels. Thank you so much for the experience.

This place has gone down hill in the last three years. Don't bother staying. Rooms are dirty, noisy and smell like cigarette smoke. The staff was unhelpful and unresponsive. I actually did not feel safe staying at this hotel.

We stayed here for 2 nights we were going to see the wine country. It cost $356 for two nights. It's located right beside a very busy freeway. We knew this. Nowhere on their website did it state there was construction work happening and this was certainly not reflected in the exorbitant room cost, in light of the star rating of the rooms.This was no fancy hotel, it's a very basic motel chain situated in the middle of nowhere. There is also a large casino nearby which means guests are very likely to have an evening out that may end up with them going to bed very late. To be woken at 0800 by digging, banging, pounding, machinery AND the housemaids trolley trundling up and down constantly sounding like a Mach Truck without any thought or consideration that perhaps guests are having a sleep in on a Saturday morning,is unacceptable especially at this price. A complaint to the desk staff (seemingly) manager elicited an apology!!!! This hotel is being run to service the needs of the staff not the needs of the paying guests. Overrated and far too overpriced. Buyer beware.

This is a great hotel. The staff were all really nice and very helpful. The location is great close to everything. There were plenty of staff working to help everyone in a timely manner. The rooms were clean. We weren't really impressed with the breakfast offering and went to IHOP but otherwise very satisfied.

The staff was extremely helpful and kind. All expectations were met for any thing needed. From housekeeping, lobby staff, and kitchen staff - everyone was wonderful. They treated me like family. The beds are VERY cozy and comfy.

Have stayed quite a few times and have never regretted it. Good place for the price. Not far from the casino if that is your desire. Also many restaurants close by. Centrally located to many bay area attractions if vacationing.

I would have checked out if there were other accommodations in the area. All of the other hotels in the area were booked due to the wild fires that affected the area in October. I understand why this was the only hotel that had rooms. Very poor hotel.

Smoky smell, disinfectant smell to cover odor. Bathroom vent brought in smoke from some other room. Very expensive for budget motel. Don't stay here. There are other nicer choices in the area that could not be any more expensive.

Greeting by staff was very unfriendly and room was not available at 3 even thought the receptionist stated I was "refusing" check in on time because there were 2 rooms available (they were just buildings apart which doesn't work for a family with children). Very difficult to get a late check out even though check in was late on their part. Hotel is set up like a motel with cars parked right outside your room and there is no reception area to sit in. Very noisy with cars and people hanging out outside rooms. Cost was ridiculous at $199/night per hotel value. Would not recommend this hotel or stay here again. Housekeepers were only positive.

We spent one night at this Best Western. We try to use BW because we are rewards members and also we find the quality consistently good. In many ways this location was a great value. The price was reasonable, the staff friendly and the breakfast adequate. The rooms had excellent beds, very comfortable and had a microwave which we felt was a thoughtful amenity. The rooms were very clean and the location is very convenient. That said there were a few issues we felt could be corrected. One, it is an older property and some exterior areas were dirty or dated. The room was well furnished but had no alarm clock. The bathrooms had no night light so if you found a need to turn on the bathroom light the bedroom lit up and a fan went on. These were small things but inconvenient. The room was quite comfortable though so overall we were pleased with the value. The breakfast was basic but good and the lady overseeing that area obviously enjoyed her job and was eager to help in every way.

The location, staff friendliness, accessibility, breakfast offerings, and room decor are all a part of a valuable hotel experience at the Rohnert Part Best Western! I have and will recommend to tohers.

Every time we have stayed at a Best Western it has always been a positive experience. Staff is friendly and helpful. Rooms are clean. The hot breakfast is ample and is included in the price of the room. It comes with all the amenities needed, TV, free WiFi, refrigerator, microwave, coffee maker, free bottled water, hair dryer, iron and ironing board, air conditioner....

Everyone was friendly and the breakfast room was kept replenished with food. We felt hat he room was clean and the housekeepers were very cooperative. The front desk staff was very helpful by giving us directions to different locations.

The staff was unbelievably noisy at 6am. The bathroom door did not close all the way. The fan in the bathroom sounded like an airplane was landing. There was no shampoo. When we told the checkout clerk we had a disappointing stay she didn't even ask why. After we told her she merely said "Sorry". For $159.00 a night I feel I should at least get a bathroom door that closes.

This Best Western is outstanding! I stayed at it for 3 nights while attending the wedding of a grandson in nearby Sonoma. The entire staff was wonderful, and the comp breakfast offered the best selection of food and beverages I have ever seen (I have already spent over 35 nights in motels in 2017). My room was excellent with a king bed, couch, desk, microwave, etc., a great shower, and a huge selection of TV channels.

Decent hotel, reasonable price for the area. Breakfast had good selections, but it was quite crowded. Our Room was clean and the bed was comfortable. Staff was terrific, especially the wonderful lady at breakfast. Pool and hot tub were a real plus!

Worst experience I've had at a hotel in a while - rooms felt dated, cheap and poorly maintained, and the staff was rude (especially about checking in early - "early" meaning 2:40pm, when check-in was at 3pm and rooms were ready). It was very overpriced for what you receive, even with this being in a pricey area. The only positive note was the person who checked us in at around midnight - at the front desk, he was very quick, nice and helpful. Please, for your sake, don't stay here until significant improvements are made. Pay more for another local option.

At $160.00 + a night I would expect more then what i got. The area felt very unprotected and was open to "sketchy" characters roaming the parking lot. I made sure i didn't leave anything in the car. If i had children i would have been worried. The pool was dirty and not inviting. As for the room. The bed was hard and so were the pillows. The decor was sad and the room dark. It appeared to be clean but at the end of my stay i wondered if they actually used disinfectant. The microwave and the coffee maker barely heated up anything. The Internet is unsecured so easily hacked. I went to a friends hotel lobby to use their internet. The staff was not very friendly or professional. When you stay at a hotel you want to feel like the staff will take care of you and you can trust them. I did not feel that way here at all. My overall opinion is this is a $85.00 a night Motel, not a $185.00 dollar a night Hotel.

Didn't expect much from a best western. The pool was not cleaned and was a little on the gross side. The grounds were nice and the room was clean. Bed was hard and uncomfortable. Shower pressure was low. Staff was very friendly. There were a lot of construction crews there. A little in the rough side. Can't say it's a great place for a family vacay but a good stopping by spot on the way somewhere.

Hotel was clean and we had an enjoyable stay! Near the freeway and close to a lot of things! Staff was friendly and breakfast was average. But it was nice to have a free breakfast! I would come here again and would recommend to others staying on a budget when traveling to Sonoma County.

This is a busy location close to a casino in a college town. The furniture is somewhat beaten up, but was a clean room and everything worked. Location is convenient next to the freeway; but stay away from the rooms on that side of the property as it can be loud. Loud guests outside our room both nights we were there - multiple car alarms and people smoking, loud talking and laughing (I'm guessing because smoking isn't allowed inside). Continental breakfast included. Busy and crowded breakfast room meant that it was hard to get a table to eat. Had to take food back to our room. Standard coffee, toast, bagels, etc.

Found several hairs throughout bed sheets. Sheets and pillows were wrinkled as if they were previous used and not clean. Bed linen appeared not to be changed and were soiled. Disgusting and unsanitary!

I like this hotel and the breakfast and pool make it worth staying BUT if you get a room near or on the freeway side than you will not sleep all night. This is a solid 2.5 star hotel. The staff in the breakfast area are Fantabulous.

Room was clean, including TV remote (new style without dirt-trapping buttons), AC worked well, furniture was in good condition, slightly worn on corners. Breakfast buffet has been made better since our last stay by the addition of egg and sausage patties. The waffle maker has been updated too, a nice touch of BW branding. Parking lot was recently re-topped and painted, some rooms on the first floor were apparently being renovated during our stay, which is a good sign that the owners are investing in the property. New brewery opened up about a mile away, Grav South, still have the taco shop nearby, and the restaurant immediately next door is being renovated.

The location of this hotel is close to Gratin Casino and about 30 min. drive to bodega bay. The room was nice and bed was very comfortable. The walls were a little thin though. Could hear the people next to us slamming their drawers at 2:00 am in the morning. We were unable to enjoy the free breakfast because the breakfast room was so small that there was no place to sit. That was very upsetting.

I stayed at this hotel last week, for one night. It is average at best, mostly unimpressive. My biggest complaint, however, is staff unreliability. I mentioned in my reservation that I needed a crib in the room for my baby daughter, and I called a week before to double-check that it would be there. It was not there when I checked-in, the hotel staff said they had no record of me asking for a crib, and didn't have one for me (they only had one that was being used). I won't go back.

The room was clean. The internet was not secure, there were other issues addressed with the staff, not offers or discounts were extended due to complaints. There was also construction work that started by 730 am! BW rewards status was recognized and a bag of water, chips and peanuts was extended.General impression was just average.

This is a very nice facility. For example, it has nice landscaping and looks well kept up. There is also a large outdoor pool and hot tub. The rooms are clean and comfortable. The staff was friendly. I thought it was a bit pricy, but all the hotels seem to raise prices in the summer.

i was in town for a dog show, and this Best Western was wonderful. I was very comfortable, and so were my well behaved dogs. The staff went above and beyond. Room was clean, and nice. Great place to stay.

We were in Rohnert Park for a golf and bowling tournament. Our room was group but the two couples we were with had problems with the cleanliness of their rooms and the lack of towels in their bathrooms.

The quality in general has deteriorated over the past year. It was top notch, but now is less. Service is less, breakfast is less. Still a convenient and value property. The location provides good access to Sonoma wine country, a nice casino, and not too far from Pacific coast.

This Hotel consistently supplies excellent service. We've stayed in this facility for over a decade and it has always been great. Name the amenity---it was excellent. The location is good too. Close to a dozen restaurants, shopping, and adjacent to the highway.

I was pleasantly surprised with this little hotel. Nice and friendly check in and they remembered by request for a King bed. Room is very clean and the AC worked very well. Bathroom was nicely appointed and water pressure was awesome. Fridge and microwave are a nice touch. Parking is right outside the door. We did not hear very much noise other than a few people going up the stairs. Free breakfast looked better than it tasted, but it was still nice to get fresh coffee and a bagel. The room attendant had to work really hard to keep up with the crowd. Please take a dollar or two with you to breakfast for a tip. There are picnic tables outside the door and they are nicer than trying to cram your whole family around the small tables inside. Well priced for the area and easy on/off if you are heading to Napa or the Redwoods.

Stayed a night passing through. Although I am always worried about outside doors, area is safe and clean. Easy parking. Check in was easy and no problems. Room was very clean and bed slept outstanding. I would highly recommend this place.

This is probably the best motel in Rohnert Park. The bed was comfortable, the room had a microwave oven and refrigerator, and good flat screen television. However, the coffee pot was not cleaned, and the bath towels were spotted and needed bleaching. The breakfast staff was very pleasant, efficient, and helpful; and there were many food choices.

Stayed on the first floor near the breakfast room, which is the room they gave us. I don't know if it's because we checked in late or we didn't ask for a quiet room. The room was so noisy it was hard to sleep.

Old facility, poor internet connection if you need to conduct business. People nice, and breakfast not bad but could offer greater variety. If you do stay for business ask to have a room close to front office in hopes to have a stronger internet connection. Had to us my own data and hot spot.

This hotel was right by 101 and 6 miles from Santa Rosa. We had a spacious 2 queen bed room which was clean and comfortable. Breakfast was included and okay. Front desk was pleasant. There is an outdoor pool, but we didn't check it out.

The room stunk from smoke. The odor was in the furniture, the drapes and the carpet. Housekeeping was shoddy, dirty glasses when we checked in and not enough towels. The wall socket where the TV was plugged in did not work. However, the desk help was very friendly and helpful and the free breakfast was good.

We were in town for a wedding and loved that the hotel had a pool and offered breakfast. The location was very convenient to shopping (Costco, Target, Walmart, etc.) and highways. The kids loved the pool!

Room not ready when we arrived. Asked to return in an hour. An hour and a half later was asked to return in another hour. After complaining they came up with a room. It had a stench in sink area, stain in tub. Only had ground level room, people upstairs keep us awake most of night. To top off our stay was given a breakfast that made us sick.

My gosh, $214.00 for this run down motel- totally absurd. Never again would I stay there. The room was dirty, the breakfast was a joke with military MRE's being better food. As well, there was not enough room to seat 20 people in the eating area. We had to stand and eat.

Clean, convenient, quiet accommodations. Comfortable bed. Very polite staff. Continental breakfast was average, though they did provide non-dairy milk substitutes. Wish the Lipton Tea were not the only tea choice.

We had a wonderful stay. We were in the area to visit Safari West. The location was ideal. The outside appearance of the hotel was clean and tidy. The pool area was well maintained and everything was in place.The room was well appointed and very clean. Breakfast was very nice. The waffles were a hit with the granddaughters. Would definitely stay here again.

The price point for hotels/motels has gone gone stupid through what is obviously price-fixing on some level. Although the outside appearance of this property is typical two story motel, they have done a very nice job with the interior rooms. Spotless carpet and paint. Nicely painted exterior as well so that you feel good when you come "home". Nice size pool with hot tub. Ordinary breakfast. No morning newspaper. Nice staff. Overall a very good value for under $100 with CLC. Beyond that point, I think you're pushing value for the price point without Plus style amenities. But if you're a BW fan, its definitely better than the Petaluma location that is dysfunctional or the silly price point for the Santa Rosa south location.

Excellent rooms; clean. This place will be great when they finish the grounds and pool area. Construction was being done in the spa area but the spa was open and very nice. The continental breakfast was excellent; a nice selection of breakfast items as well as waffles prepared for you.

After several bad experiences at the Best Western Wine Country Inn in Santa Rosa, the experience here was a welcome change, and the price was better too. We did not use the pool this time, maybe next time.

We have an event at Sebastopol. Booked the hotel last minute. Reservation desk very courteous. Room we got with 2 beds are clean. Breakfast, is a great add to the trip. Enjoyed the whole packaged we got.

Very nice hotel to stay at when traveling. The staff treats you like family. I was happy to see guest with there pets. I didn't have my dog on this trip but I noticed a very well kept dog area for pets The pool and spa is well kept up and tested daily. My check in was very fast and check out very fast also. The hotel looked clean and neat as I pulled up. And the rooms are very clean and lots of good coffee in the room.

We traveled to Rohnert Park for a 70th wedding anniversary of some dear friends of ours and we always try to stay at the Best Western. Everything is always pleasant and the experience always consistently please and uneventful...just the way we like it. Room rates took a major hike this year, and that was an unexpected and unpleasant surprise, but I guess that's the way it is but still difficult on a retired person's budget.

I stayed here with my son for his Sonoma State orientation. I location is very close to Rohnert Park expressway which takes you right to the school. Kind employees, safe environment. Nice beds. Quiet complex at night. I will stay here again.

Originally we had reservations at The Sandman; however, they contacted us and said their pool deck was being refinished and the pool would be closed; so we had to make a quick choice and this was it! The hotel has a very welcoming entrance with the large carved bear and small water feature. The people at the front desk were genuinely friendly and extremely helpful with printing out instructions for us. Upon entering our room, which appeared very clean, the kids were choosing which bed they were going to be in when they screamed as there was a good sized spider on one of the pillows. I grabbed a glass from on top of the refrigerator in the room, which by the way is a nice size and also a great microwave :) and put the spider in the glass with the paper on top. I took it to the front desk as I wanted to show them so they could ascertain if it was a poisonous spider or if they were concerned and had a recent spider invasion! They announced it was not poisonous and they were not concerned, so I set the spider free into the planter! The beds are very good sized and the pillows were comfortable. The air conditioning worked fine and as there were three kids in the group the importance of trash cans are appreciated when they are placed throughout the room; which these were. The pool we found was not very clean around the 7pm time (loose hair floating, water not very clear); however, the next morning we went in right after the pool cleaner had finished and the water was sparkling and appeared very clean. The hot tub is brilliantly located within a small building protected from the sun and with a perfect view to the pool to watch the kids! When I made coffee in the room, they give you decaf and regular to brew but no teas, one of the cups we went to use was dirty inside with two coffee rings and on the rim; it was exchanged immediately with the explanation that sometimes the dishwasher does not get some things clean. As we had driven for a long distance we had requested a room in the front to avoid the traffic/freeway noise and they accommodated us with that request. Ask for a second floor room should you want to avoid the automobile locking device beeping each time someone parks in the spots right outside the rooms. The breakfast is diversified with waffles, round processed 'eggs', sausage, toast and one suggestion; put the toaster next to the bread or the bread next to the toaster as at present they are on opposite sides of the room, syrup choices, apple and orange juice and cereals; so the breakfast is quite nice. We have AAA so we did receive a discount; however, I have stayed in the area before and believe had I taken more time I could have found another comparable hotel in the area at a better rate.

Perfect location when you need to visit your child at Sonoma State University. Rate was good for orientation weekdays, but way to expensive for move in weekend. I paid $148 including tax each night on a Sunday and Monday, but they want $288 before tax on Friday and Saturday, for a Best Western, I don't think so.

Service is great, facility is clean and well kept. But a 150% price increase may have me looking for other places on my next visit. There is a special pet-friendly area and the pet walking area is well-lit at night.

After driving for over 10 hrs we were tired, room was clean, bed was comfortable. But the room had an slight Oder. Our room was in the back of the hotel and it backs up to the 101. So it was loud with traffic and we heard people talking outside till 1 am. And someone tried to get into our room 3 times. I felt because of using our free night through Hotels.com that we got this location. We would not stay again.

we have stayed here many time while my son attended Sonoma State University and it was the best three star hotel for 100$. Now that my daughter is going to school here we decided to stay again. The place seems to have gone down hill. the buildings need remodeling, their needs to be better amenities in the rooms, and the pool area was dirty. Walking in to check in I smelled cigarrette smoke in the lobby. Although the rooms were clean they still look like 1978. This is not a three star any more and I will spend up to 150$ to find a better hotel.

For the price this hotel is very outdated. The carpet and walls were sticky, I wouldn't go barefoot even to walk from the bed to the bathroom. The web site made it look very nice but it isn't! Just two blocks north there is a row of newer motels for about the same price and closer to shopping and intertainment.

Clean, comfortable and affordable. Stayed just one night while enjoying ourselves at Graton. Quick check in and check out. Staff were efficient and polite. Wifi worked well. Close to inexpensive restaurants and only a few minutes from Graton.

I would not recommend this hotel for persons over 60, as we need to depend on the ability to find room numbers visible at night, and feel safe when we need proper lighting. It was not easy to locate the room, and it was dark walking into the room until we could find the lamp on the table. Not a very good first impression.

We stayed 3 nights at this facility and I have NEVER experienced such poor service. On the first day we returned to the room after being gone all day the beds were not made, the room was not cleaned and the office staff said that the cleaning staff was "unable to read English" and could therefore not tell if the door sign said Do Not Disturb or Please Make Up Room. They assured us that things would be taken care of the next day. When we gave them a chance and returned the 2nd day things again were not touched.

The hotel was clean, comfortable and well maintained. The lady taking care of breakfast was very friendly, kept things well-stocked and even offered to make me a waffle. I forgot my jacket in the closet in the room and called the office the next day. They had found my jacket and mailed it back to me right away. Very good service!

This hotel was loud. We heard freeway noise all night, loud air conditioner and loud people walking around outside. Price went up by $70 (with no warning even though we had a reservation) since we had last stayed there 3 months earlier. It was not worth the price at all. Didn't sleep well at all

Not a bad experience, but breakfast was impossible -- too many persons for the space, impossible to get food, no table, and a bit limited compared to other continental breakfasts. Parking space was not available, and we had a handicap person with us. Perhaps not the fault of the hotel. Would I stay there again? Probably.

Although the staff of this hotel are to be commended, the hotel's management of the property, with regard to maintenance, leaves something to be desired. Unfortunately, the individual ownership of these hotels means never knowing what you will encounter!

I've stayed on this property many times over the past couple of years and have some issues with the property. The walkways are dirty and could use a serious power washing. The rooms could be nicer-the are old and in some of the rooms it really shows, they are out dated and need to upgraded. I had to call dispatch to break up a two room party at 12:30 am, front desk was not helpful.

Very nice room, quiet area, friendly staff, pricey but overall nice, clean, peaceful. Nice t.v. Small fridge coffee maker, blow dryer all the stuff from home. Was unable to get a smoking room, got 1 of 2 rooms available that night but did not have a reservation, so it worked out ok.

We stayed one night on the weekend. Looked at several hotels, as the weekend usually has higher rates. This was a good value. Front desk staff were very friendly, even though they were busy. The room was clean and the beds were comfortable. Our room was facing the freeway, but after getting into the room, we forgot about any freeway noise. The Wi-Fi worked great. We streamed the Giants game on our ipad and didn't have any problems. We didn't partake in the breakfast but our kids did and it was good enough, usual stuff and they had no complaints. There are several restaurants and stores in the area which was convenient. Nice place, nice staff, and good value. We will stay here again.

Good start to our N California trip, staff at this hotel is excellent, overall rooms a bit dated but clean. Breakfast was average for quality of food, but staff was very helpful. I would recommend this hotel.

The services was great, food was delicious, wireless internet was fast, beds are comfortable, gym is up to par, and the building is located around several food locations right next to the freeway and city limits.

We have stayed at this hotel before and both times we have been very satisfied with the overall service. MaryAnn at the front desk was nice and got us checked in quickly and checked out in the morning in a short amount of time. Delora and MaryBell were helping with breakfast in the morning. They made waffles and brought them right to the table. They were on top of keeping items stocked and it was pretty busy that morning. They were both very friendly and made sure that you knew where everything was. Breakfast Items were the norm, pastries, toast, bagels, english muffins, cereal, yogurt, hard boiled eggs, scrambled eggs and sausage, juice, coffee. The room was clean and I thought the bed was comfy, my husband thought it was a little hard. We would definitely stay here again!

From the time we arrived the hotel staff was friendly warm and gracious. The room was warm and inviting. The bed was very comfortable. This hotel should not be missed if at all possible. I would stay here again as I pass through.

The Best Western in Rohnert Park, is an excellent choice. You are freeway close, and within several minutes of Sonoma State University. The hotel is close to good family style restaurants and sandwich shops. The facility is kept clean and orderly inside and out. The staff is friendly and attentive.There is a very nice pool, also!

We stay frequently at BW as they are always reliable in its quality and amenities. This hotel did not disappoint, ungraded bedding, furniture, flatscreen TV, frig & micro and coffee maker. I reserved directly by phone only 2 hours before our arrival and check in was fast - with an upgraded bed and welcome pack due to our Rewards status. Hotel was busy with many guests in the walkways which had us concerned about noisy neighbors after dark, but the room was completely quiet all night. Only in the a.m. was there some vehicle noise, with people checking out and traffic getting busy nearby. Many restaurant choices nearby, we walked to Lobster House for dinner. Included breakfast had the usual help-yourself items like waffles, cereal, fruit, yogurt, coffee and juice. Also sausage patties, along with odd round flat "egg" patties (premade scrambled eggs?) that were watery and bland. The only negative comment (besides bland eggs) was the bathroom fan was very noisy and always came on when the light was switched on, which would disturb others in the room if you went to the bathroom in the middle of the night. Overall it was a good hotel and we would stay there again if passing through the area on 101.

Overpriced, outdated, dirty, and unaccommodating & rude staff. Not adaquately stocked for 4 guests. Hodge podge furniture from the late 80's that reeked of smoke in a non smoking room. No elevators - Only very steep and uneven outside staircases. Parking lot dark and not well lit. Questionable for personal safety in a old & unkept area. Gang signage in area. Bypass this property and stay elsewhere.

Grounds dirty. Food not fresh. Coffee terrible. Rooms were clean. Reading material information for the area very outdated. Outside noise from freeway was very loud, as if there were no walls at all. Nice staff. Would not recommend. Over past five years, it was a great place to stay. Not any more.

Bestwestern are the best hotels ever I do lots of traveling and always stay st bestwestern the employees there are always professional and very polite they will help in any way they can the breakfast was really good the internet was fast the bed was soft and the room was very clean

We made our reservation a month in advance as our daughter was going to visit Sonoma St. for next year. We were placed in room 147 which was on the backside of the hotel and amongst the loud "long term" residents. The room was dingy, reeked of stale smoke and just outside was littered,I mean LITTERED with old cigarette butts. My daughter began breaking out 10 mins after we unloaded the car and my husband and I was having serious reservations about our situation. We checked out 20 mins later,took our kid to urgent care for her face(turned out to be just an allergic reaction from something in the room apparently) then found a different place for a little more but way classier and peaceful. If you don't mind noise,trash and stale smoke this is the place for you! If not,stay away.

Love this hotel staff is great peaceful and quiet love the city and nearby amenities restaurants shops hotel has a great pool exercise room and near by walks ng areas also cinema and grocery stores walking distance to gym and other places

This is a very nice Best Western. Very clean. VERY comfortable bed. Microwave and refrig. nice to have. Breakfast room nice size and clean. Good selection for free breakfast. Waffle cooked perfectly by attendant. Only complaint was coffee very strong.

The staff is top notch, the hot tub and pool area are awesome, and the rooms are clean and comfortable. The location is also convenient. The new owners are tight with the food in the breakfast area, limiting amounts provided and items available though. :(

I saw the picture in the web, but did not match in the reality. the price in the Expedia was less the the actual charge, very different. it was very easy to check in and check out. the breakfast was very good the lady was so nice an very profesional

Spent the night in the hotel for a soccer tournament while the people underneath continue to smoke marijuana for the 6 hours could not get the hotel staff to get them to stop. I was very disappointed and came home with clothes smelling like weed

Nice place to stay after a nice visit to Calistoga and St Halina. Nice quiet place with comfortable bed and close to the freeway. Nice restaurants in the area and a casino near by. Good base for visits to Santa Rosa and Bodega Bay for a reasonable price.

Room was clean and close to restaurants, wine tasting and Graton Casino. Property is older but nice. All room entry is from the outside. Parking lot was right outside our room door, which was loud at times. Rates were higher than usual for off season. Will look at other options next time we visit area. Overall, 3-star. May stay here again. Depends on rates.

We have spent several weekends at this BW over the last 4 years. Highly recommend. Always have been satisfied with all aspects of a hotel/motel stay. Excellent location and a great value for the price.

I called on a Saturday afternoon after driving 6 hours from Sacramento and they had a room available. Check in was easy, within budget, room was spacious, bed was heavenly, breakfast was good. The room had a large refrigerator, microwave, in room coffee maker. I've stayed at other hotel chains that are pricier and boasted of its in room amenities and they fall short compared to BW.

so i was doing a last minute booking which was very difficult in the napa area due to couples going there and the gratin resort casino being near by. i finally got a hold of someone with an open room. best western. they told me yes we have a one bed room i said perfect what does the room include the boy told me a large king bed and couch. i said perfect and placed the room on hold. and continued the night away with my soon to be wife having drinks and gambling away. by night time i show up to the hotel and the boy tells me i did tell you it was a smokers room right? i said what?! no you didn't! i asked will the smell be noticeable he said yes so i told him let me tell my fiancé and see her opinion. she wasn't worried since it was pretty late. on her face i could easily see she wasn't too happy about the idea since it was our little get away. so i calmly went back into the hotel and told the boy I'm sorry I'm going to have to cancel our stay i was not notified about this over the phone. its been two weeks since our little get away i was still charged for the night and i am still waiting for my refund i guess you can say this was the only bad part of our getaway.

We have stayed at this location many times over several years. It is very quiet, clean and has a very good continental breakfast. The hostess has been here also for many years and does a very good job.

Last minute reservation and very disappointed in the property. When we got out of the car it smelled like horse poop, later we realized it was because there were sewer grates around. Very noisy location near the highway.

People who disrupt your night's stay by creating noise and in and out behavior for their late night activity, down grades this motel. Front desk did not have the activity stopped. I had to request a refund.

This is one of the more reasonably priced motels within a 20 minute drive to Marin County, as well as a good starting point for any trip to the Northern part of California. It is relatively quiet and comfortable. Lacks an elevator to 2nd floor, and anyone rolling a suitcase or janitorial cart is going to wake you up because of the upper walkway design. Usual motel type odor, but otherwise very clean.

The format is more of a motel which can be quite noisy with guests going to and from their car and it located off a busy street. You can depend on this hotel for cleanliness and amenities you expect from a Best Western. Probably good for business more than leisure. Very pet friendly and flexible. Room 165 is a corner room so it's convenient for a pet and less noisy with surrounding guests in their room.

Was not impressed with the quality of this hotel for the price I paid for it. The walkway felt like it was leaning. There was no elevator to the second floor. When you have knee problems, it makes it difficult to go up and down the stairs.

Very nice. Check-in/check-out was fast, professional and courteous. The facility itself is quite nice and the room I had was ideal - super clean as always with Best Western, and nicely appointed. Refrig, microwave and coffee-maker as always. I use Best Western exclusively - the quality and value is always there.

This Best Western in Rohnert Park, CA, has increased their prices considerably over what I paid three years ago when I stayed there. I looks to have been remodeled and freshened up. The staff was nice and helpful. For the higher price they could have offered a better Breakfast such as including Bacon or Sausage. Also Fruit other than Bananas and Apples would have been nice.

This is a pretty middle of the road motel, adjacent to a busy and noisy road. But the noise is tolerable. Decent beds. Nice staff. Ok wifi. Nice pool. Average breakfast. There are several restaurants nearby. Rate was fair for a dated location and freeway proximity.

We stayed one night as we wanted somewhere near to Napa Valley (this was full of traffic & tourists on a Sunday) as hotels there were far too expensive. Friendly and efficient check in. The room was more motel style than hotel but that shouldn't put you off. Bed was comfortable and the bathroom had all the usual amenities. The complimentary breakfast was a normal BW selection which we like and there was plenty of it. For those that want one, there is a pool and jacuzzi on-site. A pleasant stay.

We were so happy to have a bed to sleep in on our 16 hour commute. The room had a current design and was in good repair well maintained. The red head guy who checked us in must have been worried about breaking his face since he did not smile once... Very uncomfortable and unpleasant for us. I just can't stand it when people in the service industry are clearly in the wrong line of work and need to just stop. Stop making yourself and others miserable! However, the next day Adon at the front desk was really pleasant and helpful. And in the right line of work for his temperament & personality. The woman working in the breakfast room was wonderful. She was pleasant, happy, and desired to serve people-super sweet. Clean room, comfy bed, hot shower, good breakfast, pool and jacuzzi, everything was just fine.

We arrived to perform with limited time to get ready for our show, check in was entirely way too long, because of mistakes with other customers we were delayed and one of our rooms wasn't even checked in properly it took another 30 minutes to finally get out third room. Front desk doesn't resolve anything and management doesn't care. Way too expensive for motel type service and motel rooms. Very dissapointed

My friend and I flew down from Canada for a wine harvest party in Napa Valley. We choose to stay here as it was much more affordable than many other lodgings in the area. Rooms were clean and quiet even though we were next to the interstate. Lots of selections for breakfast; not just your usual pastries and coffee, which were included in our stay. The heated pool was outdoors and the jacuzzi was covered in a small room adjacent to it, with a bathroom as well. Felt very safe there as you needed a key to access the pool area, so no strangers could just walk in. Walking distance to Marshalls and Burlington Coat Factory! Front desk allowed us to keep our luggage behind the desk at checkout as our flight home wasn't for several hours later. I would definitely recommend this place to stay. Uber was much cheaper to Napa, than a taxi.

Very nice and friendly staff. The property is fresh and clean. I didn't feel like I had to wipe everything down before I unpacked. Nice room. Has everything needed for a few days stay. We will come back to this property in the future.

My daughter and I had a room with 2 queen beds on the bottom floor. It was located on the back side of the 2nd bldg. It was very quiet. The room was clean and spacious but it was pricey. My daughter had to be at Sonoma State at 8 in the morning. This was the next price step up from the Motel 6. I heard the front desk clerk tell another customer that b/c they're close to the wine country, they don't do deals for weekend rooms. The breakfast was the same one I see at many hotels now: make your own waffles, hard boiled eggs, cereals, mini muffins, & coffee. I thought the coffee was good.

looking for safe, consistent, and reasonable cost hotel to get rest while traveling through. This one is a good one for such the need. I saw it had a pool and breakfast but did not make time for either. staff are friendly and go out of their way to be of help.

This motel is close to the US 101 - if travelling south, leave at exit 483, turn right at the top of the ramp and then left at the first lights (about 200 yards), the hotel is a couple of hundred yards on the left. It is a slightly old-fashioned motel with external entrances to the rooms. My room was adequate - clean and with a comfortable bed, a fridge, microwave and reasonable wifi. Breakfast was basic BW fare. The front desk staff were friendly and helpful. I would stay here again if I needed a bed an hour or so north of San Francisco.

A basic, old hotel with new furnishing, located near Olive Garden and Red Lobster restaurants. Our king room, with continental breakfast, was clean and spacious. The front desk staff was pleasant but not as welcoming as we have come to expect, and were not as well informed about nearby restaurants. The nearest one turned out to be closed (out of business?), then we spotted the Olive Garden and Red Lobster within a short walk. Smoking should not be allowed within 20 feet of the outside hallways, in conformity with state laws prohibiting smoking within 20 feet of a building's entrance; otherwise, air-conditioning units will suck in the smoke.

Clean adequate facility. Close by to restaurants and stores. Adjacent to the 101 Freeway. Easy traveling south to San Francisco & Napa. Easy travel North to Santa Rosa and Sonoma. Front desk staff professional and friendly. When I arrived I discovered the bathroom sink was clogged, I called the front desk and they immediately sent a plumber to fix the problem. I would stay here another time, nothing fancy but clean. Cleanliness sold me.

Room was clean and comfortable. The in-room refrigerator was larger than expected and there was also a small microwave and the air conditioner worked extremely well. Nice and chilly when I needed it :) I felt safe and the room was quiet. Shower had a nice strong flow of water with plenty of hot water. Hotel staff was friendly and helpful. The exterior of the hotel was a little run down and needed some repair and free breakfast left a little to be desired ~ packaged cereals, coffee, bagels. No fruit available.

Room was nice, pool was clean, grounds are beautiful. Breakfast room gets crowded, but well worth the price considering the great location close to 101 and Santa Rosa. Satellite TV and nice looking family crowd makes this a winner..

My son played golf on near Foxtail Golf Club. My family stayed one night. The staff was courteous. our room is away from free way, room is clean, plenty of parking. free breakfast. good for value. Outdoor areas are good, Pool. Hot tub. Steps & trails up to adjoining vineyard with gorgeous views.

The rooms here are super outdated, almost comically so. Our room was pretty clean, but the bathroom wasn't great. There was a lot of yelling and fighting outside our room the night we stayed, seemed to be some sketchy hotel guests. Stray cats in the parking lot, which was just sad to see. I would not ever return.

We needed an Inn that was dog friendly for our Golden Retriever. This was it. We stayed 2 nights in a very clean room. All the necessities were there, towels, coffee, a refrigerator and a TV. Also they had complementary breakfast-Waffles that you make, yogurts , muffins, bagels, coffee etc, The Inn is very close to shops, restaurants and to Santa Rosa which has beautiful parks to hike, walk, etc. The staff was very accommodating to our "towel" needs and they were pleasant. Thank you for making our stay a memorable one!

This is one of our main stay hotels, good rates, allows dogs, always clean, has an easy check in and out. Good quick breakfast and courteous staff. A few repairs in the room was needed. Thanks for the stay.

We use this motel on our medical trips to the Bay Area. It is easy to get to and the Olive Garden Restaurant is close by which has good food. The trips vary according to the check schedule for the ankle procedure.

We did not know this was a pet hotel before booking. Dog in room below us barked all night. Manager said to let them know next time and they have some rooms that don't allow pets. Room smelled also. Manager discounted the room but we will look for other accommodations next trip.

Room basically fine. Pillows too big and very uncomfortable. Lighting in bathroom only turns on with a fan so cannot use it at night if need a night light on. Breakfast buffet is good with decent choices. Nice outdoor swimming pool and indoor Jacuzzi. Staff very nice and helpful.

I stayed here for one night. It was a good value place for visiting Sonoma wine country, especially on the weekend. The room was pretty large and nice. We had a refrigerator, a large screen tv, a table, and two chairs. The beds were comfortable. The bathroom was good. Breakfast was okay. The staff were friendly. Overall, a good alternative at a reasonable price.

I was surprised there was no cookies or treats for arriving guests. Rooms were some what clean, although their was soap film build up on the safety bar in the shower and some mildew. The room was non-smoking but you could smell smoke. Neighboring guest were smoking on front balcony sending smoke into our room and cigarette butts were left on walkway. Stairs were uneven when going to the 2nd floor which was unsafe. .Breakfast was fair but could have been nicer. Employees were friendly. Pool was clean. Ice machine by room added much noise while trying to sleep.

I have stayed here before but completely forgot I had until I saw the swimming pool. I was not impressed this time around either and will probably stay at another hotel next time. There are too many options close by that I don't have to settle for this. The hotel is clean (was being repainted when I was there to a pretty green color) as were the rooms. Issues: 1) There are signs on every door saying no smoking and on the front entrance it says no smoking within 20 feet of the door but there was a manager (or owner, was telling the painters to remove signs so he could take them to a shop to be fixed) who was smoking right in front of the door. I had to walk through the smoke to get into the breakfast room and when I left. If you are going to post the signs you should follow your own rules. The other smoking complaint was the guys a few rooms down who were smoking marijuana on the walkway and when I called nobody came to check it out. 2) The bed was so uncomfortable. They have a mattress cover pad that is fitted like a sheet onto the mattress. It is slippery and feels like plastic. I felt like I was sleeping on a diaper all night. The hubby couldn't stand it and decided to sleep on the pull out instead. On the plus side the lady in the breakfast room was very nice and even made my waffles for me as I was fixing my granola and pouring coffee and they had an assortment of syrup.

Hotel has many rooms facing a very busy and noisy highway. Despite calling the hotel a few days in advance, asking for a quite room, when I checked-in I was given a room directly facing the highway. Impossible to sleep! Every time a truck or a motorbike was passing by, the room window was trembling, and the furniture was shaking!! I went to see the front desk manager and kindly explained that the next day I had to race triathlon, and needed a quiet room where I could sleep. I received no help. Staff was careless, and rude. They did not care about my problem: the hotel had extra rooms available, but they refused to give me a different room. I ended up leaving this hotel at 1am, and went to another hotel (paid twice for the same night). Horrible experience: don't go there if you are looking for a place where you can sleep. Also my room was non smoking, but smells like cigarettes.

We stay in this hotel at least twice a year for visits to doctors in area. Also for pleasure when we visit family in the area. I have always had very good service at Best Western hotels. Always clean and good breakfasts. Staff is always very helpful.

It was second time we've stayed here. People friendly enough particularly the 2 in charge of breakfast. They were nice to us including my little granddaughter. I guess biggest complaint was you either turn on the fan and freeze or turn it off and get too hot. Can't open windows because too much noise outside. Knew what I was getting so it was ok. Pool real nice and not crowded at all though temps were in 90's. Would be nice to get a bigger room though. Particularly the bathroom.

Very dissatisfied with check-in experience at night in which front door was locked and I was informed that reason check in was at an outside window was secondary to safety: only one staff member in attendance. How reassuring for me as a woman to stand outside at night and await for my check-in transaction! Meanwhile motel fairly large; too large in my opinion for a single staff person. Carpet in room needed replacing. Curt check-out in am.

This is an adequate hotel on the edge of wine country. It is old style with outside doors and corridors. The lobby is locked at 10pm and communication gores on through a window and small drawer slide. Apparently the rooms are being renovated, but I was in an older room. It was obviously dated, with a slightly musty smell, but I t was very large. The included breakfast was typical for chain hotels, there was a very friendly staff member helping make waffles and quickly clear tables. This was a nice touch and bumped my rating from 3 to 4 stars.

Excellent place to stay at a fair price. Rooms and beds clean and comfortable. Staff very friendly and helpful. Easy access to grocery stores and restaurants. Easy access to freeway to get to surrounding attractions.

This was a good, clean hotel at a fair price. There was a mix up with my reservation and the staff did a good job of straightening things out. Breakfast was the usual. No complaints. Location is nice and safe. There was a target near by. Fair deal.

Stayed here one night, Sat., July 23rd. Arrived at hotel after a very long day of traveling, around 10:15pm. Was greeted by a locked, closed lobby. There was a sign taped to the door saying the clerk was locking up the other buildings and would be back in 10 minutes. We wait and wait, finally see clerk coming back. We thought ok, so maybe only one person was working and she had to leave the front desk for a few minutes. But now she was back, and we'd be able to check-in. Nope, she (the clerk) proceeded to ignore us and tape another closed sign to the front door to the lobby. Then she walks over to this window with a tiny slot drawer and looks at us. I say that we are there to check-in. She says the lobby is closed and to slide our IDs and credit card thru the slot. So we are left standing outside, unable to walk in the lobby, get coffee, brochures or anything else, while the rude desk clerk walks away with my ID and credit card to hopefully find my room. Oh, and there was another clerk there too, so she was not alone. No reason to lock up the lobby and treat guests like suspected criminals not allowed inside and conduct transactions thru a secured bank teller type window slot. Felt like we were in the ghetto of a bad neighborhood where customers are treated rudely. The desk clerk was rude the whole time. Not welcoming after a long day. I did not want to be there but we were stuck. She hands us the room keys thru the window slot and it was just horrible customer lack of service. Room was old, ugly and hotel had no rollaway bed either. Our stay included breakfast, I guess, but we couldn't wait to get out of there the next morning since we were treated so rudely and awful. So we wasted our money there, had no breakfast, and it really ruined our whole day after being treated like suspected criminals. My husband has checked into hotels at all hours of the night and has never encountered a locked lobby before. We stayed at several Best Westerns on our trip and all were nice except this rude horrible excuse for a motel. Stay away!!! This hotel does not care about its guests.

I stayed for a week. On two nights, my sleep was disturbed by drunken men standing outside their rooms, arguing loudly. The first incident resulted in the manager telling me that there was nothing she could do. She tried to ask them to be quiet, they yelled profanities at her, and continued to disturb my peace. I changed rooms, and later in the week there was another incident of loud, drunken men arguing outside their room. They woke me up at 12:30 AM. I called the front desk, and a man came out. He immediately got them into their room, where they stayed for the rest of the night. The dog area is so tiny that even my 14 pound dog couldn't really walk around much. It's located right at the entrance, on a busy street. Unless your dog is OK with lots of cars going by and a really small area to do potty, this area may not be good for your dog.

We had a very good experience at this hotel. The staff were helpful and courteous, and the room and the breakfast were of very good quality. The hotel is conveniently located near an exit to Highway 101, with restaurants and a convenience store nearby.

It's your average motel. Nothing special. Comfortable motel for overnight stay. We had been looking for a motel for a while. Traveling US101 we couldn't see the motels or advertisements for motels from the freeway. No tall signs or anything. It was 8:00 pm and we took an exit in hopes of finding a motel. Hint, hint: more signs on the freeway.

Great staff, clean, comfortable, convenient....I won't stay anywhere else. I have to regularly make business and family trips to Sonoma County (every 3 or 4 months) so I need a dependable place to stay from where I can conduct business and see family. This motel is situated near great shopping areas, movie theater, and parks. The staff is always mindful of my requests to stay in a quiet room, where parking is convenient. I highly recommend this, and all, Best Westerns.

Very clean, convenient, and good stay overall. The staff friendly, and the pool and hot tub were clean and enjoyable experience. The one issue: the bed was extremely hard/firm mattress which prevented a solid, full nights sleep.

My husband and I took a trip with our dog and chose this hotel on the morning we left home. The room was clean, beds comfortable, and the price was right. It's also easy to access from the freeway. There is a good-sized grass area for pets, and bags were provided. This hotel is right next to the freeway, but we requested a room away from the noise, and experienced no noise issues. The breakfast area was quite busy, but it was within 20 minutes of breakfast ending; the size of the breakfast area seemed adequate if there wasn't a rush.

I really like this Best Western. Friendly staff and very clean rooms. From Crescent City it is a good stopping point when traveling or doing business in the bay area. It is reasonably priced. Plus they have a nice pool.

We enjoyed our two night stay as we were close to many day trips. On day we went to Bodega Bay and Bodega, CA to see where Alfred Hitchcock's Birds was filmed. The second day we went to a winery in Sonoma County. In the evenings, we spent time at Graton Casino, ate at Tony's Place. We had great fun, and enjoyable experience in Rohnert Park.

We stayed two nights attending a nearby family wedding. The location is convenient to 101. Rooms are nice older motel style but good size. Request a quite room not facing the freeway. Note no elevators so 1st floor rooms are good if you have lots of luggage. Breakfast is good and coffee was good too, room is smaller but adequate. The staff is friendly and helpful. Note rooms book up on weekends, make reservations early for best price.

The service was very professional in regard to the information on the reservation. But when asked about the snack or water that was usually offered to Platinum Card and Diamond Card holders the refused to recognize the service and told me that this was the policy of this best western. I ask for the points but was refused. The rooms are very nice and well designed. The Cleaning staff was exceptional. I would use this Best Western Inn again.

This is an older motel set between a freeway and an arterial, so quite noisy. The exterior could use a face-lift. We arrived tired, and our 2nd floor room was far from any stairs to the car or an ice machine. A disappointing first impression. On the plus side, the room was large, with a couch and coffee table, a firm bed, a good shower, and a quiet AC. Delicious breakfast with lots of variety of choices. Very close to Costco for gas, etc.

We annually stay at Rohnert Park Ca. Best Western,convenient location right off hgwy. 101 and accessible to many good family food type dining locations including various chains.A worthwhile breakfast at B.W. starts our day.You have reasonable access to venturing of all types of things,wine country,ocean,SF, Oakland,outdoor sports ,throwback towns,Indian Casino's etc.

For a budget hotel, this one is ok. Not great, but what I expected. I was there last weekend with friends to do The Giro Bello Bike Ride. Most of the other guests were NASCAR fans who were going to the Race at the Sonoma Speedway. Our room was fine, nice comfy beds, good pillows, fairly clean except for some mold/mildew in the shower. (Rarely do I stay in any price hotel that doesn't have mold in the grout in the shower.) Has coffee in the room as well as a frig and microwave. The motel was completely booked but we had no problem with noise. The free breakfast was quite good with waffles, cereals, yogurt, fruit, hard boiled eggs, assorted breads, bisquits & gravy, etc. The stairway that we used to get up to room 244 had a slooping 3 steps that made you feel like you were about to fall down the stairs. We did get used to it but was a bit scary at first. In all, fine for the price.

. . than the place we stayed in Rohnert Partk let year. It was clean, the room was spacious. Reasonably priced. Comfortable beds. We did not have any issue with freeway noise. The breakfast was quite satisfactory. We would certainly stay again.

I stayed at this hotel in March and again in June. The price is right. The breakfast is good. The room was clean and the beds comfortable. What more could I ask for one night while traveling. I am only sorry I did not have time to enjoy the pool. Maybe next time I will stay for two or three nights. We did recommend this hotel to guests for our daughter's wedding.

Stayed just the one night with my amazing girlfriend. It is right next to the road so expect a lot of noise all times of the night. Got woke up a couple times from the cars and sirens which seemed to be a constant in the area. Lots of food and restaurants close by. Beds was comfy, room was clean, breakfast was nice they had biscuits and gravy which was good and the staff was really friendly and helpful.

We visited family in Rohnert Park and wanted to stay in a clean hotel without paying a fortune. The Best Western Inn was exactly that. It is an older but still very functional inn and our room was quiet and comfortable. It will not rival a Hyatt but for the price it was a very nice place to stay. The breakfast buffet is standard for any Best Western.

Brother is handicapped and never travels. A remodel required him to go to a hotel for a couple of days. They (+wife) forgot to ask for a handicap room. Upon arrival, they were placed in a regular room. Brother tried to make it work. He didn't want to be a problem. We called front desk and explained the problem. Mary Ann was solution oriented...moving my them to a handicap room. Because he was content, everyone was put at ease. I love Best Western and try to stay in one wherever I go. With Mary Ann's quick resolve, my loyalty only increases for the company. So big shout out to Mary Ann!! Thank you for helping creating comfort for my brother while this crazy remodel occurs. I will be back!!

Very happy with our stay! Front desk was very nice, the beds were perfect and the room was perfectly clean. They even had laundry facilities which was great! Breakfast in the morning was surprisingly good! Hard boiled eggs, toast, gravy, yogurt and waffles.

This motel had the best prices in the area. The room was a good size with 2 queen beds, table and 4 chairs, microwave, and refrigerator. Included in the price was wifi, continental breakfast, and parking. The breakfast included waffles, hard boiled eggs, oatmeal, as well as the typical continental breakfast items. They accommodated my request to be next to my elderly parents' room, although I had to call the morning of arrival to remind them. There are several restaurants in the area within walking distance. The staff was friendly and helpful.

I was housed in this hotel early June 2016. Reception needs a little work-very polite, but need to understand if you are there with business associates, don't deny communication when there are obvious associates. The hotel is very neat, a bit spread out. The rooms are clean, beds are good(if you could sleep), towels, sheets, amenities good. DO NOT ALLOW THEM TO PUT YOU IN THE BACK! It is 50 feet from the highway access ramp and cars/trucks accelerate to get to speed all night. The continental breakfast is pretty decent, biscuits, gravy, yoghurt, cereals, juice, fruit, coffee, etc., and the lady serving will make you a waffle--- Worth another stay--BUT NOT IN THE BACK--

I like the location, stores, restuartants close buy. I would like to see the breakfast to be available a little later then 9:30. It would also be nice if they had a shuttle service to take you to local locations for those of us who are not driving

Rooms are large with a larger than usual frig. Spa was in good condition except for the last night when it wasn't working. Beds were comfortable, linens were in good repair. Carpet was clean. Rooms were quiet, never heard anything from the other rooms. Lighting could be a little better. Shopping (Target) was right around the corner as was a grocery store. Close to the freeway.

Would definitely stay at this place again. The staff was very friendly and accommodating, the rooms were clean and comfortable. The breakfast was a nice variety of items and the breakfast room was kept very clean and replenished.

The hotel is located just off 101 in Rohnert Park and one wing faces the highway. Be sure and request a room away from the highway. The rooms are good-size and beds were comfortable. The hotel is dog-friendly and has an area to walk your dog. A restaurant that appears to have been directly in front of the hotel is now vacant. We had one concern. We noticed when we returned from dinner that there was a van parked next to our car and somebody was sitting in the back of the van drinking, talking to somebody outside the van. These people (not sure how many) were still in the van when we went to bed. There was no noise during the night, but at 5:30am we heard the van start up and pull out. When we left the room we noticed that the garbage can directly in back of the van was full of beer bottles and there were 3 empty cases of beer stacked in front of the garbage can. The office has security cameras, but they apparently didn't notice this. The breakfast was the standard Best Western breakfast, okay for a quick bite, but there were only 8 tables in the breakfast room and people were standing around waiting for tables. There are restaurants and stores in the area. This would not be a destination hotel, but would be okay for 1 or 2 nights.

This is a great hotel. A little old looking on the outside, but the rooms are up to date and very clean. Great free breakfast included with your stay. Nice and quiet, but close to everything. Highly recommend this hotel.

We needed a nice place to stay as we visited family in the Santa Rosa area. This place was exactly what we were looking for. It was very clean, and competitively priced for the area. Provided easy access to the nearby freeways as well. Looked like the free breakfast was very sparse, so we left to find better choices.

We booked two nights here because of its proximity to wine country and fair price. The room had all the basics covered. Clean room, comfortable bed, working tv, soft bath towels, high shower head, decent breakfast. But the structure was one of the old fashioned "motor hotels", where the door to the room opens directly to the parking lot. Consequently there were all sorts of noises that kept us from sleeping as soundly as we would like. The A/C unit built into the wall, the in-room mini-fridge (until I unplugged it), the ice machine outside the door, trucks on the highway, people walking by pulling suitcases, housekeeping carts rolling by, and more.

I have now stayed at this Best Western twice, each time for a week. It's significantly less expensive than other hotels in the area, and I can't imagine that the competition is any cleaner or better managed. One important tip: Call the hotel directly to make a reservation, and request a room that is NOT in the "block" that faces busy, noisy Highway 101.

We recommend this hotel. The lady who works at the breakfast room does an excellent service. She goes above and beyond to make sure everyone is taken care with their needs and preferences. We'll definetely go back to this place and location. The pool and jacuzzi are very nice as well.

Located close to 101, this is an older but clean and decently managed property with a positive friendly staff and a few perks which make it an affordable choice for mid range Best Western customers. Walking distance to restaurants.

We stayed in a room on the 2nd floor with a queen size bed. The room faced the pool area. The room was clean and the bed and pillows were comfortable. The sink area does not have a lot of room which makes it difficult for 2 people to get ready. There was good lighting though. The shower worked well and the towels were good and fairly thick for motel towels. We were surprised and disappointed that the TV channels did not offer CSN Bay Area. We were hoping to watch a Sharks' game and ended up heading to Graton to watch it there. Speaking of Graton, we were over there until early morning. When we arrived back around 2am, the parking lots were basically full. We found a spot in the back not near our room. There were several large trucks taking up multiple spaces, so that was a pain. It was pretty quiet while we were sleeping, but do not expect to sleep in here. Housekeeping starts rolling their carts around 8am waking everyone with the rumbling noise. It is very loud. If you want to sleep in, bring earplugs. There are plenty of food options close by the hotel. We did not partake in the complimentary breakfast, so I can't comment on that. The hotel staff at check-in and check-out were friendly.

Good place for staying while visiting my student at Sonoma State University. Also great for those who need a base place to visit the Wine country . Near enough to Santa Rosa, Petaluma, Occidental, Bodega Bay, Sebastapol. Staff is friendly, rooms are clean and they have free breakfast. It takes AAA rates so I found it reasonably priced.

My room excellent everything worked and was wonderfully clean!!! I just dont think $135.00 a night is appropriate, unless you are staying in a suite!!! I am a rewards card holder with BW and I would have thought it would have given me a better discount with them. I am also over 55, no help there either.

The location of this hotel was a disappointment and explains the lower price. While the staff was great and the room was very comfortable, the pool was dirty and not heated as advertised. The hot tub was slimy on the bottom and the water was a pale green in color.

The area(Parking lot, hallways, stairwells) were all cluttered with trash, beer bottles out side rooms, office reeked of smoke. The area was just dingy. ESPN was not working in room and asked at the desk and was told it had been out for months!!!

We have stayed here before and always been very happy. We did have one problem this time with a number of dogs in rooms barking throughout the night. The rooms were clean and nice but the night shift is completely understaffed.

Stayed at the hotel and my experience was not at all frustrating. That may sound odd for a review but with recent trips to other hotels that were overpriced an frustrating its how I feel. This stay was at a fair price and all went smoothly. Check in no problem and the people were friendly. The room was clean and ready for us. The grounds felt safe and were well kept. The room clean and comfortable. In other words we had a nice stay with no problems. I will definitely stay at this hotel again.

We needed a hotel near the University and this one is close. Greeted by a friendly front desk employee. It's a clean, average room. Lots of pillows with updated linens, great complimentary breakfast complete with a nice lady who will make waffles for you! We drove up to find several guests lurking about smoking on the property, and were kept up all night by a couple who decided the lawn by our first floor room was an ideal place to smoke and talk literally all night. I contacted management the next day to suggest a security detail. They responded quickly. Looked like a nice pool but we weren't there long enough to use it. Check out went well with the employees going above and beyond to give us maps and directions.

Everything was clean and breakfast was very nice. We were given a room on the freeway side and had a bit of noise. Also a load guest next to us. Coming in late on one of your night neither of our room keys would work so we had to drive around to lobby to have them re-keyed. Desk clerk was very nice about, but why does that happen?

The staff was courteous checking in; however, there was a terrible mold smell in the lobby. Not so good for first impression. The rooms were OK except it was a little musty. The sink and bath tub would not drain properly. I did not care for the overall comfort of the bed.

My partner really was dissatisfied with how small the room was. I liked the fitness room, the laundry room, and the jacuzzi. The staff are top notch. Breakfast offerings were adequate: instant oatmeal, hard boiled eggs, waffle maker; coffee was good.

This is the worst BW I've ever seen. They advertise a pool and spa. Neither was operational. The breakfast was barely passable and the eating area is too small for the number of people using it. Very noisy.

This is the WORST "Best Western" I have stayed in. The property is run-down - the pool was unheated and dirty, the spa was closed, the rooms were old, noisy and falling apart. I acquired some serious bites from bugs in the room. I really loved the group of SAIA truckers having a very loud conversation outside our door about 7AM. The breakfast buffet is less than impressive - the only eggs were hard-boiled. The television was blasting and another guest was yelling into his cell phone in Jamaican pigeon. We cancelled and moved to the Hampton Inn up the street.

The room was nice. All the amenities were available. However, the entrance was outside, so you can hear clearly people walking by, because of the cement walkway you can hear the rollers of the suitcase. If the entrance was inside the hallways, might not have been a problem. The Breakfast Bar was awesome! It was the employee, Reina, that made the difference of a good b-bar to an awesome one! She made the Belgium waffles for you, bussed your tables, and always have a smile on your face! Reina great customer service is the difference maker!

My friend and I booked the hotel after comparing rates, amenities, and reviews to others in the area, and we were not disappointed. Our four day workshop turned into a vacation, thanks to the great accommodations and service. We were pleasantly surprised by the breakfast. We weren't expecting much more than cold cereal and bad coffee, so the variety of foods and beverages offered by Best Western meant we didn't need to eat out in the mornings. I'd definitely return if I ever need to be in the area again.

We stayed in the back part of the hotel and the noise from the traffic is extremely loud. We slept with pillows on our heads to drown out the noise. The room was clean and the staff are friendly and helpful. Breakfast was good.

We stay here at least 4 times a year, medical appointments in San Francisco easy access to the 101 freeway make this a very comfortable place to stay. The staff are amazing and the rooms are very clean. Fair breakfast, but close to many eating establishments for choices for any meal. The beds and pillows are super comfortable! Nice pool and hot tube for relaxing. Love this place will continue to stay here for business or pleasure for years to come.

Had a great time here, nice and clean rooms, friendly staff - breakfast was OK...comfy bed and pillows, express check out made it easy to check out when I left. Only stayed here one night, but we had a great experience!

This Best Western has a very friendly and welcoming staff. The towels are nice & fluffy. The rooms are clean and well laid out. We liked the extra dining room table. Our daughter took up the desk for her homework, so it was nice to have some table space when we needed to eat in the room. The place is a great location near the Sonoma State University.

Staff was very friendly and efficient. Exterior needed a little maintenance, but overall good experience. Could have had a paper TV guide to make it easier to see what was playing. Bring your own soap, as the ones provided stink like mold (I'm sure it's the perfume that is supposed to smell like citrus).

Convenient location and friendly staff. Nice room with comfy beds. We enjoyed our stay and will be sure to stay again next time we are in the area. Special Thanks to all of the the helpful staff members.

Run as fast as you can away from this motel. Felt as if I was sleeping in the middle of the freeway with all the traffic noise. The only way we were able to get any sleep was to turn on the room fan and that only partially blocked the noise of cars driving by. When I checked in the desk clerk was rude, I had asked for a smoking room and he tried to put us in a non-smoking room and when I checked out they tried charging us more than the room charges. When I pointed this out he said they had us in the wrong room, the room we were suppose to be in was a king size bed and they put us in a queen room but charged us for the king size room. The rooms are nice but the service is terrible.

Nice and clean hotel, everything was top noch for the price i paid. Only exception the pillows were too high and firm, the bed was fine, clean sheets and comfortable matress. Stores and shopping center are walking distance, and 5min drive to the new casino in the area. I totally recomended!

My stay at this "hotel" started w/ the dim overhead light, and sewage smell from the sink area (I think). It was laid out like a motel, and the room was mediocre. I could have stayed at cheaper hotels around the area, but thought that this would be a nicer stay. The bed was comfortable though.

Good place to stay, my mom n I had to come up for a funeral for a family member. We decide to try out this hotel. Never been to this one n we have lived in Rohnert park n Santa Rosa. They clean up the parking lot n the stairs every day. N they keep the boardroom where u get your Continental breakfast stocked up. The rooms are clean. N stocked with everything u need. Close to restaurants, gas stations! Will be staying here again when I come back to Sonoma county.