Best Western Rockland

I stay at the Best Western Rockland Massachusetts for business frequently . The entire staff is consistently professional as well as personable. I would recommend staying here. The coffee is always fresh and hot. The rooms are clean . The location is very convenient to shops and restaurants .

Had a great stay, with no surprise charges. Very clean room, breakfast included, and a wonderful staff. I will definitely use this hotel again when I am in the area. Easy online reservation and check-in was a breeze!.

I made a last minute reservation for four nights to accommodate a family emergency and a work schedule . The property was well kept, the staff was friendly and efficient, and the breakfast was great every morning! I actually live on Cape Cod and had to go back and forth to check on family, was working in Plymouth, MA and the location was just right....easy to get to Boston too. Easy Access to stores and restaurants as well. I Highly Recommend Best Western Rockland!

Property: old and outdated. Everything in the room was filthy and worn out. Toilet is child-sized. It should be closed for a renovation. Service: The front desk staff was pleasant but they never picked up any calls. It took over 30 min to get through BW main number and hospitality team to leave a note on my reservation that I would be a late check-in.

They didn't offer any assistance to get my luggage to my room. The room smelled rotten. the heating system was noisy and over heated the room. never got complimentary breakfast. Wasn't refunded anything, only a gift card that I can only use at the Best Western. NEVER AGAIN even the GM was not caring. When I discussed gaff repairs, noisy heating system and horrible smell, he said that is just an opinion.

This Best Western Motel is a "Home away from home" for me. I have stayed there many times over the last 15 years and have slept well every night. I have got to know the management and staff of this motel and they go out of there way to make me feel at home. I wouldn't think of staying anywhere else.

This motel is no doubt the worst we have ever stayed in. When booking this motel, the pictures made it look fine, it is not! The pictures must be over 20+ years ago! This motel is VERY OLD & due to the age, it is dirty. Hair on walls of the shower, sink drain stopper that won't even work, very dirty carpets, dusty & not cleaned well at all. The metal door wouldn't even close without slamming it! We stayed in this establishment for a wedding we came to New England for, so we were here for 6 nights. We had to paid $1100.00 for a room that we were not comfortable in the entire time. I will say that the staff were friendly. Because this is a Best Western, it makes me wonder (we are ignorant about this) is there a corporate Best Western that needs to know how people are running motels that represent their name? We will never stay in a Best Western ever again! Perhaps our standard of clean is different from others, but there has to be a standard of keeping up a motel & mis advertising the shape it actually is in! We would highly not recommend staying at this motel.

I have come to Best Western in Rockland Ma every year for the last four years and it is by far the cheapest and best hotel on the area! The staff is always very pleasant and helpful, there continental breakfast is the best, many things to chose from, and they clean my room good! I highly recommend them for you stay over the doubletree and they are about same price!

It was fine for a quick stay. Room was clean enough but just old and outdated. The little coffee pot made horrible coffee. We upgraded to a suite for a little xtra money and we got a bigger room with plastic couches. Easy for cleaning I guess.

The staff is always friendly and helpful. They have a wonderful selection for a free breakfast, the rooms are clean and if you need something they take care it right away. The manager Devesh is wonderful.

Overall property was a bit dated but some renovations were apparent. Rooms were good and clean as well as breakfast common area. Very comfortable stay for the group great access to the arena facility.

The most welcoming Inn. So warm and so very grateful for all the staff there. They were so kind and respectful. During a very harsh Christmas weather. always attentive and so pleasant. The breakfast buffet was incredible and Rose was an absolute gem. Greeting us each morning with a warm smile and wonderful home made food. such a pleasure to feel so welcome during the Holidays. Thank you so much for your kindness.

If I had forgotten about New England hospitality, it all came back to me as soon as we had checked in. Manager Davesh and his staff went above and beyond and exceeded all expectations during our weeklong stay in October 2022. I've never stayed in a hotel where the manager and staff were more friendly and helpful. I feel that we have made new friends there and look forward to our next visit. Great breakfast, comfortable and clean room and environment, and convenient parking. Excellent!

Friendly and knowledgeable staff, clean rooms and well maintained breakfast area, breakfast service very good with plenty of hot and cold foods options to choose from. Desk clerk was very professional and customer service oriented. FYI: Great Restaurant right in the parking lot.

Everything, especially the breakfast was excellent!!! All employees, especially Rose and Jonathan make a great team! Friendly, helpful staff (there was a creepy guy in the dark but he was helpful too) I will stay here again when visiting. The bed was so comfy too!

The best Best Western I have ever stayed at in many countries around the world, over a period of 50 years. It is friendly, comfortable, very welcoming especially after long distance flights, and meals are superb.

Weary from hours on the road we chose Best Western, Rockland MA. The hotel was absolutely spotless. The breakfast fresh and the lounge immaculate. The room was spacious and the bed was so comfortable as were the pillows.

Convenient location ,accessible highways to Boston, Cape Cod and Rhode Island .Outstanding staff led by Manager Devesh Karani. We have been staying here approximately 10 years .I would like to recognize some the staff, specifically Denise, ,Rose, Paul, and Beatrice.

We needed to be about 15 minutes away from this hotel. The price was right and the location perfect for our needs. Our room was on the 1st floor. It was clean and the shower worked well. The cleaning fluid film left on the TV screen was not pretty but I never turned on the TV so I really didn't care. Breakfast was pretty much standard fare and acceptable. Lobby is dark and not very inviting.

Yes, this hotel is a little dated, but our room and common areas were clean and well maintained. Complimentary breakfast was plentiful and the lady who managed breakfast was extremely friendly and helpful. The hotel was conveniently located to restaurants, groceries, other businesses, and one of the main highways. We had a minor situation while we were there, but the manager took care of it quickly and to our satisfaction. All of the staff we interacted with were pleasant. The only reason for not giving the hotel 5 stars across the board was the obvious age. That being said, we would stay here again.

The hotel has seen better days. Only redeeming virtue was that the room was clean. Water pressure low for showering, had to lug bags up a flight of stairs (we are in our 70,s). Bed uncomfortable, hairdryer weak, etc.....

I had to stay here for almost a month due to changes being done to my home. The place was immaculate. The grounds were well cared for. And the people I dealt with were all friendly and helpful. I felt like a friend by the time I left. The bed was so comfortable that getting home was a disappointment when I went to bed. BW's was better. For extended stays - there is a microwave and a small refrigerator - life savers

Everything was great. The only suggestion I have is to put grab bars in the shower/tubs. I do not need a "handicapped accessible" room, but it would be nice to have the added security of a grab bar when stepping in and out.

This location is reasonably priced, very very clean, convenient, quiet, and the breakfast was good! The best part of this location is the staff. Thanks to Rose for making me feel like family, and Robert who so very helpful, and Devesh who helped me when the snow storm arrived and my travels were delayed. These folks go well above and beyond what you would expect, and make you feel like family. I joined the rewards program and will be staying here in the future when i travel for work.

Front desk was patient and friendly with me. I am deaf and unable to speak well and lip reading over mask. However we made it through by writing and nonverbal gesture. Appreciate their work to help me having positive staying at Best Western

The staff here were so friendly from the moment we arrived. We ended up being here during the blizzard and staff were so helpful from shoveling snow and make sure we were safe and able to get out. They checked on us to make sure all was good. I also left my jacket behind after checking out and they called me to let me know they had it. We felt they went above and beyond and enjoyed our stay. Thank you!

The staff is very friendly and helpful. The hotel is properly sanitized. They have great breakfast options and they always have coffee available. The rooms are always clean, beds and pillows are comfy. Nice quiet place and easy to relax.

We have stayed at this Best Western several times over the past 7 years and have always been extremely pleased with our experience and the Manager Devesh and his staff.The hotel is conveniently located just off the highway that Takes you south towards Plymouth and scenic Cape Cod. The same highway(Rt.3) takes you north to wards historic Boston or Rhode Island.

Nice place. A bit older, but in decent shape. The shower, shower curtain, tub should get a good scrub down; wasn't too bad, but could have been cleaner. I slept very well; the bed and pillows were comfortable.

This Best Western not only is a trusted hotel brand, but at the Rockland, MA they take great care of you and assure you of a great stay. I had to book a stay for a classic music band and even though it was a short stay, it was lovely, restful, and so reasonably priced. Devesh, the operations manager was hands on from the beginning and attentive to all of their needs or special requests. Thanks to Devesh and staff! We will be back!

Check in was easy allowed my Best Western Coupon. Room was okay and clean. Once again the walls allowed way too much conversation from other rooms in. The breakfast was a bag breakfast, not my favorite. Check out was easy.

The staff is friendly and attentive. Due to Covid 19 they had to change they had to modify their breakfast. Great Grab and Go items and beverages. Rooms are clean, very responsive to any request. Devesh is always extremely helpful and go above and beyond.

Great staff clean room clean hotel. If you have to stay away from home because of your work. Its nice to come back to a friendly face at the front desk just to welcome you back. I'm not asking for a lot just clean and hassle free stay with no issues that's all I can ask for.

The staff is beyond friendly and helpful. The location was conveniently located right off the highway. There is an amazing restaurant next door. The rooms are clean and the beds comfortable. Breakfast was limited but a good variety for everyone and clean.

I stayed at the Best Western Rockland for two nights, in late July--my second stay there, after a trip I made in May. I enjoyed the first visit a lot--and enjoyed my return visit even more. The hotel is extremely well-run. As I noted in a previous review, the hotel's manager, Mr. Karani, is great--he's extremely helpful, accommodating, and very professional. And--as before--all of the staff members I interacted with provided excellent customer service. I loved the room I was given--it was quiet (as I had requested), and was very comfortable, and attractive. I'm really happy I stayed, again, at the Best Western Rockland, and I look forward to staying there again in the future.

We booked at the last minute so we could spend one more night in the area. I wish I had booked this hotel for all of our nights in the area. It was clean, chic, comfortable, competitively priced, we felt safe even before the extra security that had been hired, and the staff was awesome!

The hotel is charming and welcoming and the staff is attentive and kind. Devesh Karani is a wonderful and astute General Manager of this property. I'm so glad I booked this hotel for my son for his work.

We have stayed here frequently over the last 7 years and have been extremely satisfied. The manager Davesh has always greeted us to ask how everything was and if we needed anything more. We always look forward to returning when we come to visit our family. The location is very convenient to the greater Boston area and to the Cape Cod area.

JOLEY was helpful, understanding and professional! I needed some help making arrangements and JOLEY came to the rescue. She is a true asset of your establishment and deserves to be recognized. Thank you for making my planning so seamless! Once the stay is complete the rest of the survey can be filled out.

The hotel is getting very old and run down. It has a bizarre design: no elevator and just some small stairs from the lobby. The hallways branch in several confusing directions. The carpet is several shades of brown and looks old. I understand the darker color to hide dirt, but it just made the place look depressing. Very old door on the room that I had to jiggle to make it catch. The pluses: The staff was very friendly and efficient. Young guy on the front desk who could probably be working successfully at a hotel several steps up. They were doing grab and go for breakfast, and I got a muffin, cereal, breakfast bar, water, and OJ. It was largely very clean. There were some rundown parts of the room (some old concrete visible next to the tub). It had definitely been cleaned, but just didn't look great. The AC BLASTS. It you want it cold, you can make it freezing. My big problem was that I could only get lukewarm water in the shower. I ran it for an hour in the morning, and it just never warmed up. Front desk clerk did say they had been working on the water. They are trying hard, but they need some updating for sure.

My family and I were closing on a house where the closing got extended the last minute. Therefore we had to stay at a hotel. Brandon and Robert did whatever they could do to help this stressful experience non existent when we were staying at the hotel.

Location and price were perfect for my needs ... Clean and comfortable room ... only issue was lack of elevator for a second floor stay ...Since stay was just one night, this was not a major concern ... At check in was pleased to be alerted to promotion in effect

Brandon made us feel comfortable from the getgo. His sunny demeanor and welcoming personality set the tone for our 2 day stay. He was super helpful, whether it was giving us water, fruit, grab/ go breakfasts, or extra masks on our way out, when 2 of our boys forgot theirs in the room. He was like ten people in one, helping everyone at the front desk, giving everyone what they needed, keeping the place clean, constantly wiping surfaces down. Very impressed with him! Thank you for making our stay memorable, especially in these challenging time.

I enjoyed my stay at the Best Western Rockland a great deal. The customer service I received was superb--very professional, and very friendly and helpful. The manager of the hotel was terrific, and the other staff members I dealt with were great. I'm very glad I stayed at the hotel.

The stay recently was a suprise and an early Mother's Day present along with an engagement ring and it was a great time. Everyone so far that we have met they're that work there are very nice and extremely helpful and I would recommend this hotel to other people

My room is clean and quiet. Pretty nice after a long day at work, comfy bed. I have interacted with manager several times, friendly, asks how my day was. I enjoy the take away breakfast the muffins are yummy. I'll be here for several more weeks and I am fine with that.

Needed a place to rest our heads for the night. The price was a bit high. No coffee in the morning. The room was a bit cold. However the staff was friendly and the room was very clean. We had a quiet night sleep.

I have stayed here a few times and I am highly satisfied with this business. They have clean comfortable rooms and their breakfast is delicious. I have not been here since right before the pandemic started, but I would definitely chose this hotel!

My first stay at BEST WESTERN and it was very pleasant. NO fancy frills. Comfortable spacious rooms with all the necessities. All of the staff were professional, friendly and attentive to our needs. Great location, easy to get to with Dunkin right next door and several eateries within walking distance. Was pleasantly surprised and would go back and recommend this hotel for your next stay in this area.

I would recomend this Hotel fo anyone, very professional staff and the rooms seem to be very well taken care of for an older building. Breakfas included with really fress coffe and pancakes. just love my stay.

The checking gal and breakfast gal were amazing. They went above and beyond to make sure our stay was wonderful and are the best examples of superior employees! I hope you give them a bonus! We will definitely be back!

The hotel was clean, nicely decorated and well run. We will return; for sure! We enjoyed the convenience of the breakfast, as well. We have family living in the area and the location worked well for us and was easy to access.

The staff was very accommodating and friendly. Easy to work with and respond to any questions or concerns. The rooms were clean and the location was great. I would definitely return to this hotel anytime I am in the area.

I was on crutches and the staff was happy to help me with my bags. The employees at this Best Western are very committed and engaged and it truly shows. I will stay at this hotel again and refer friends and family here as well.

I have never stayed at a BW before. BW wasn't in my “go to hotels”. I will absolutely stay at this BW again- this BW is very clean, the staff is attentive and friendly. The breakfast was good and hot water in the rooms.

Affordable, quiet, awesome breakfast, close to eateries, staff is helpful and friendly. Two hundred word minimum makes this difficult when summarizing. Beds were nice, pillows too. Only thing was the windows dont open. Maybe just for second floor.

Was very clean. Check in was quick and pleasant. All workers were very nice and made me feel comfortable. And when I forgot something VERY expensive in the room they found it and returned it to me without any hesitation or problem!!!

I have stayed here for several years and it is always a pleasure to return. I have never had a bad experience with this property or it's personnel. We are elderly and they have exceeded our expectations.

We stayed here to visit with family for a weekend. It was perfect for what we needed. Clean rooms, some updates needed in the bathroom but it was fine for what we needed. Breakfast was good and included with our stay which is always appreciated.

Great place to stay when traveling for business or a short stay. Hotel staff was friendly, cheerful and helpful Rooms were clean and I found the bed comfortable. Continental breakfast offered in the morning had a good selection of food.

The motel usually has the best price. We like the breakfasts, especially to Golden Waffles. The staff has always been friendly and helpful. The TV is of good size, but a longer range remote would be helpful, especially when seated in the lounge chair.

Booked rooms for school conference for four days. Hotel staff was attentive and provided comfortable working environment for guests. Management was easily accessible and accommodating for all of our guests needs. Great experience!

Breakfast was one of the worse for a hotel. Doing construction in room next to me. The bathroom shower dripped couldn't turn the water value hard enough to shut off. Rooms are very dated and in need of remodeling

a decent hotel with very good breakfast. the rooms were clean, just had a bit of a problem with some of the towels that were stained and had to request for new ones. They were on top with the extra blankets we requested though so high five for good service.

Nice room and very accommodating staff. Breakfast was good, check-in was easy and check-out was even easier. Everything worked in the room, clock, TV, bathroom was clean and shower worked well. If I ever visit Boston/Rockland I will stay in this hotel again.

No frills hotel with decent service at a reasonable cost. Be aware though that it's a fair distance from Boston city and travel especially at rush hour can take over an hour and costs quite a bit on Uber (we paid $65 during one trip in the evening from the city to the hotel)

We had been traveling for three weeks when we stopped at this hotel. The staff made us feel very welcome. The great service continued with the breakfast staff by crisping bacon as well as other assistance and front desk clerk stepping out from behind the desk to visit with the patrons. It was a very pleasant experience.

Stayed at this hotel this past weekend for one night. Called from the highway for reservations. The hotel was quiet and clean. Breakfast was tasty and plentiful. The hotel does have a little odor. My guess is it's the cleaning fluids. No pets, so smoking which was a plus for me.

This is a very good base for visiting the area. You can drive to Higham Ferry ,leave your car in the H parking lot cost $4 all day long . Get on the ferry over to Boston very relaxing. You can go to many places from this base and there is a nice shopping precinct 5 min. drive down the road. There are places to eat very close by.

The hotel is older and not updated but very clean & comfortable. Staff is very friendly and helpful. There is no elevator and lots of stairs, so those with mobility challenges should request a first floor room. Hot breakfast was very good. A great overnight stay

The staff is always friendly and accomodating. Always go beyond to help make my stay pleasant. Rooms clean. Cleaning staff always cleans and makes sure you have enough items needed in your room. Front desk is always pleasant. Dining area is always clean and the staff keeps it stocked and hot.

I have stayed at the Best Western Rockland on 5 occasions now, all for work reasons and find that at the end of the day it is a quiet and peaceful retreat. A place where you are always greeted with a smile and a friendly attitude and then given a spotless room, where everything just works as it should. With free coffee 24 hours a day and a great free breakfast

Front desk and breakfast hostess both very friendly. Plenty of choices for breakfast.Room was very clean. Requested to have family in close by rooms, which they were able to accommodate us. Easy check in and checkout.

Hotel is not located in an ideal location but it offers good value for the money. It offers free breakfast, WiFi and parking. The outside appearance is not that great, but the inside of the room is very nice.

Great location and a very nice hotel located conveniently outside of Boston. The room was comfortable and the breakfast satisfying, but the best part was the people that work there as they were very courteous and helpful.

we were going to the cape and were able to check in at Noon thanks to Lakeshia and the manager. gave us three more hours at the beach. The complimentry breakfast was excellent. Sausages, scrambled, Belgein waffles, toast, fruit coffee juice etc. Great experience

Management is awesome. If you are looking for high quality hotel with reasonable price you should try this place. Taking good care of customers, making sure they are satisfied with the services are getting. Highly recommended.

This hotel is rather close to Boston and a good choice if you travel by car. Nothing fancy or special, there's everything you need - friendly and helpful staff, clean room and a quiet night. It's not modern, but functional and most importantly, clean. The beds were comfy too and we enjoyed a good breakfast.

Devesh Karani the ops manager was beyond helpful in making your stay a success. We truly appreciate the extra mile that was taken to help us out. We travel a lot for work and not many hotels are this helpful and well rounded. We will for sure be back in the future

Nice room with 2 queen beds on ground floor in greater Boston area. Mattresses & pillows were nice. Wish room lighting were brighter. Tub drain didn't work, so it was showers every day. Generously sized towels, & plenty of them. Breakfast was good, and Rose was quite the hostess. Coffee, yogurt, bagels, eggs, chicken sausage, Belgian waffles; etc. Very polite desk clerk, but forgot his name.

The staff was very nice and helpful, and the breakfast was good. Nice touch that there is 24 hour coffee and water in the lobby. The rooms, though, have a stale, musty, cigarette odor, and the price was a bit high for the room quality.

We arrived a little late because our plane was delayed. Janet was at the front desk and was quick and efficient. We had completed the online pre check in but I also believe Janet is so proficient in her job that whether we pre checked or not our check in would have been just as smooth. Breakfast was limited in options but still good. The lady working there was cheerful and handed out mint candies with a smile. Janet had arranged to have our bill emailed to us so check out consisted of handing our keys to the gentleman at the desk. He was very smiley and pleasant as well. We travel often to the Boston area for family and business and this hotel will be at the top of our list for a place to stay.

It needs some updates and decoration but its clean and have all the required services. Breakfast has very limited options but is definitely good. Front desk people are super kind and always willing to help

We were in town recently for a wedding, and booked at the BW in Rockland. I called the day before our arrival to ask about early check in, as it was an afternoon wedding and the timing didn't work for us. The staff was very accommodating, and made sure we had a ground floor room as we are old and have trouble with stairs. Our room was spacious and clean. Would definitely stay here again.

We live in Miami and fly to Boston Logan airport two to three times a year to visit family and friends. We have stayed at three other hotels in the area in the past; but, we have only stayed at the Best Western Rockland for many years now. Convenient to the expressway for travel north or south. Close to communities where family and friends live. The Best Western is the BEST! Very comfortable hotel with comfortable rooms. Wife and I are elderly and must have comfortable beds/mattresses and theirs are as comfortable as ours at home. Room is spacious and kept very clean by the housekeepers who are friendly and accommodating. The staff is great and treat us like family. Complementary breakfast has a wide variety of delicious food selections and a spacious breakfast room with comfortable, clean tables and chairs. All the staff, including the General Manager, Breakfast Staff, Reception Desk Staff and General Workers meet and greet us daily. Complementary USA Today newspaper Monday - Friday. Ample parking and a great Italian Restaurant next to the BW named "Bella's". Great for lunch, dinner and special family events. Take Highway 3 South and get off at Exit 14 and the BW is very close by. Pricing is competitive; but, more importantly, the BW is our home away from home. EJM

It's a totally the worst experience in my part to have such experience by staying in this best western hotel. I challenge the management to take a look at the training of all personnel. Specially the personnel who works in front dest. Avoid insulting and accused any guest who was not even asking for much service. Avoid being too paranoid.

My stay has been very comfortable and I appreciate the services and attentiveness of the staff. I am a victim of winter water damage at my own home in a nearby town and have been living at BW Rockland from the end of January thru April 2019. My room was on the first floor in the rearmost wing of the building. I have a short walk to the laundry, and the breakfast nook areas off the main lobby. Nearby restaurants and stores have kept me in good supply for my personal needs over time and I am well satisfied.

Room was not as clean as I would have preferred. There was an odor of old smoking. I did report this and was assured it would be taken care of. However, it was not. Also on the second day of our stay there was a large group of traveling sports players (young men) staying at the hotel. They dominated the breakfast room and the lobby making it impossible to have breakfast. They were throwing a football around the lobby which is very small to start with. Overall, not happy with this property.

Appreciate room, service, and especially the breakfast which was quite more than simple continental. And quite impressed when I was addressed, by name, with a good morning greeting on 2nd morning while passing through the lobby.

This is a reasonably priced hotel located about 20 minutes from Boston. Breakfast was satisfactory and the staff was helpful and efficient. The bedrooms were clean and the bed was comfortable. It's near a lot of attractions but not walking distance to anything, so you must have a car.

good value- clean and quiet for an overnight soccer tournament stay convenient location and perfectly fine for a family stay - no problems - very quiet and breakfast included - would stay here again if I am in need of an overnight as it was convenient

The price was more than reasonable for such a nice room. Mini fridge, microwave, hair dryer and a shower head that had multiple settings, great water pressure and the water actually drained! The King bed was Fab and I had it all to myself. The desk was awesome. I brought a lot of paperwork to shuffle through and needed my laptop. Plenty of room with the extra pull out feature. All in all I had a great night with no distractions. Can't wait to find an excuse to stay again.

Stayed here with my Service Dog for a family gathering. They were extremely accommodating with anything that was needed. I can't say enough about this hotel. I will be back. There are plenty of attractions in Cape Cod and surrounding towns. This is a great place to make base camp.

The young lady who checked us in was friendly and helpful giving us some choices for our room location. She also recommended a few places to eat. The room was clean and quiet. Everything was in good working order. The breakfast was good and filling with a variety of choices. I'd like to thank them for shoveling the snow early the morning of our check out also. We had an early drive to the airport and it had snowed 4 inches over night. It was nice to go outside and see that the walk had been shoveled making it easier for us to get to our car.

Son recently moved in the area and my first grandchild was born . Plan on Making this hotel my second home. Close to everything and found the staff, especially Rose, exceptional and very accommodating.

I have Stayed at this certain Best Western Hotel monthly for over Eleven(11) years!, and I have found that the Hotel is Very Satisfactory and Very Accommodating!!, and that All the Employees from Management down Treat YOU like Family!!!

Great place to stay The staff is always friendl. They always have a great breakfast with lots of choices. The rooms are always clean and comfortable. The staff goes out of their way to be sure the guests are comfortable.

I have the best time . this hotel is the cleanest This is a place I call home away from home. I Love the people and the rooms are clean. I can honestly say I feel safe staying here Melissa Oh yeah the breakfast is amazing waffles, fruit, eggs, bacon, sausages, muffins and more so much more.

Little bit dated, but the area this is in is great and easy access to highway, Clean room and friendly staff. Breakfast was pretty decent. We will def be back to here when we come to visit friends and family.

I stayed here for just one night on my way to a funeral. Check in was easy and quick; front desk staff was pleasant and helpful. Room was large and beds were comfortable. Heat worked great and bathroom was large. There was a microwave and refrigerator in the room. The breakfast person, Rosie, was the best part of my stay. She was so nice, explained all the food and made me feel very welcome. The food was good: omelettes, bacon, pastries, yogurt, waffles. Plenty of restaurants in the area; the one next door was decent. Wi-Fi worked great. Good business hotel or Home base for exploring the south shore or even Boston.

Older hotel, but clean. Staff friendly and helpful - especially the breakfast staff. Manager circulated to ask if anyone needed anything. Breakfast was good and plentiful. Place needs some updating of carpet and decor, but if all you are looking for is a clean and comfortable place to sleep, this will work great.

TRIED TO UPLOAD PHOTOS BUT SITE NOT WORKING!! First let me start with things that are lacking, before I forget. There's no room safe. Refrigerator has no freezer. Entrance to rooms are inside, in a hallway. Office was hard to find when arriving. Window in room does not open up. Door does not completely close when you let go of it. Have to check it....it was open. Limited Cable...only a few channels Not enough toiletries for the cost of the room. Couldn't find gas nearby but there's a few stores. The good things: Really good heat. Room is a good size...not cramped. Carpeting seems clean, as do the beds. Bathroom mirror has a great light around it...not bright but perfect. Bella's Resturant right next door. Soup was excellent.

This is an update of an earlier review where I explained that no matter how good some features of a hotel may be, when you're standing in front of a bathroom sink looking to simply wash your hands and all you can get out of the faucet is far far far from what you need, you got to believe something's wrong and you end up astonished when told that's just part of their water saving system, so next time we visit Rockland I said we'll help BW save even more water by staying elsewhere! Since these initial comments were quickly made my first day there, I thought it might help to provide an update for anyone considering staying at Best Western Rockland, especially in light of the general manager's reply to that earlier review, asking what could possibly be wrong with such a water conservation measure? Well, over the 3 days we stayed at the Best Western Rockland every time I washed my hands or rinsed off my tooth brush it felt needlessly frustrating but, given the lack of water flow and resulting difficulty I figured I'd have rinsing off my razor, I didn't even try shaving! And the water flow was actually only one of the problems: while our room included a king size bed, essential parts of the bathroom seemed to be sized more for a midget. And that includes not only the sink but the toilet as well: I don't believe I've ever sat on so small and low a toilet and as I'm not that big I find it hard to imagine how anyone, say, over 6 feet or 200 pounds would ever fare on such a seat! Further, there was some rust around the bathtub. And at the same time, another hotel feature I found disappointing (which I guess the general manager might also consider a conservation measure) is how the hallway we walked each morning to breakfast (as well as in and out of the hotel every time) was not heated even with outside morning temperatures only in the 40s. And for those not as lucky as us to be on the first floor, kindly note this 2-story hotel does not have an elevator.

The exterior is dated because it is an older motel, with outside entry rooms, that has been converted to having interior halls. It makes you think it is going to be a dump, but then you are pleasantly surprised when you enter and see that the inside is quite nice. As Best Western Rewards members we have always been upgraded to a suite by the friendly & helpful staff at this location. Note that there isn't an elevator so be sure to ask for a ground floor room if stairs are an issue. The beds are very comfortable. The breakfast is nothing fancy but there is a good selection of items.

The staff goes out of their way to ensure a welcome experience. The rooms and common areas are very clean and the cost is reasonable. Best Western (Rockland) is very accessible to the highways leading to Boston or Cape Cod and there are several good restaurants in the area. Unlike a hotel across the street, where the housekeepers don't pay attention to "do not disturb". The manager was smoking a cigarette behind a "no smoking" sign at the desk. My wife and I were told where we could (& could not) sit. (Also), the prices are higher.

The staffers attitudes and personal interfacing was much appreciated, especially when they went the extra mile to meet some special circumstances. Special people like these are hard to find. They like what they do and it shows.

This property I found to be a good value. Parking was good and well lit. Rooms were clean and comfortable. I did not like the placement of the AC unit across from the bed which I found rather noisy and blew air on you. The air flow could not be redirected away from you. The staff was knowledgeable of the area and was professional at all times - very helpful. The free breakfast was good, fresh and plentiful. The addition of cranberry juice would be a crowd pleaser to the standard orange and apple juices served. Again the area was clean and neat with plenty of seats. The property is older and could use an upgrade with an elevator which would be helpful to guests located on the second floor. Even though the property is located near the highway not noise was noted. I recommend staying here.

I recently stayed at the Rockland best western while in town for a conference. Hotel was a little older, but rooms were clean and staff was exceptionally helpful. I'd left some personal items in my room and not only did they find them, they offered to arrange to ship back to me. Wonderful service! I'd definitely go back.

Good Clean PLace to stay. Not too far from Boston. But you should take the train from Braintree into Boston. Boston is easy to walk around or take a ride share like Uber in town or from the hotel. Parking in Boston is awful as is the driving there too. This best western is a great place to stay if you want to go to the Cape for a day or to Plymouth too.

The staff at the desk was wonderful. They helped us with early check in which was needed for us to attend an event. The room smelled a little musty even though it appeared to be clean. It just seemed like it was outdated.

The recently renovated rooms at the Rockland Best Western are spacious and comfortable. We frequently visit our family in the area and appreciate the friendly staff and convenient location. The newly renovated rooms add to the comfort of our visit.

The staff at this location are always so pleasant and helpful! They offer breakfast every morning and it is always fresh and delicious and they do work with you if you have diet limitations. They have a small fitness area and laundry area. They also have laundry service.

The people there are really outstanding! I really appreciate the class that Devesh brings, so early in the morning! I will definitely telling my friends about Best Western in Rockland and I will be staying there in the future!

I picked this location because it was close to my relatives. I was pleasently surprised to the great variety of food to choose from for breakfast. The beds were very comfortable and the workout room was just what i wanted. The staff was very friendly and we were greeted every morning while enjoying our breakfast they wanted to make sure we had everything we needed. I would definitely go back to this location again next time I am in the area.

A solid, clean hotel with pleasant staff. Standard basic room that was comfortable but slightly musty Not sure why, but reason why not 5 Stars. Didn't need to change my room as it was not overwhelming. Appreciated the peel hard boiled eggs at breakfast as I was able to grab a couple to go as I was running late.

The service was top notch. Very clean, reasonable rates and breakfast included. I was traveling for business and found the location to be very convenient. Lots of great restaurants nearby as well. The staff went out of their way to be helpful.

Clean, spacious room, amazing breakfast to start the day, friendly, courteous staff. Close to amenities and train to get to South Station in Boston. Everything a visitor could want was at your fingertips.

I stayed here for one evening for a quiet getaway . The room was very clean ,it was very quiet and the breakfast in morn was delicious and plenty to offer. I had a corner room on top floor which i loved. Convenient location to highways, restaurants ,and stores.The bed was very comfortable and fridge and microwave in room was a plus. Would def stay again. Very pleasent staff.

We stayed all week July 2- 6 at the BW in Rockland right from the time we pulled into the parking lot the staff were very courteous, knowledgeable about the area, and full of smiles! We brought our motorcycle with a trailer and big truck. Scott from maintenance set up a place for our rig and with cones. Where else can you go and get service like that in Rockland! Not at any other hotel. Our room was very clean each and every day. No noise at all. Never heard the other rooms! Breakfasted with a smile each morning. If you wanted something different you got it. Just like home! The front desk staff always greeted everyone who came through the door with smiles and asked how your day was. And if the knew your name and knew were you were headed took the time to listen. You will not go wrong staying at the BW Rockland! This hotel is more like an extension of home. Thank you for all you all did in making our mini vacation a great one! Book your room today, sign up for their rewards program too! Best Deal!

Stayed here not by choice. Was planning on staying at the Doubletree by hilton next to this hotel but they were sold out. My room had an odor to it that did not sit well with me.Smelled like old cigarettes and mildew. Mattress was lousy and could hear the people in the room next to me all night. WORST SLEEP EVER!!! Will not be back to this location for any reason. I would rather sleep in my car in the parking lot!!

Honestly surpassed our expectations for a small hotel and reasonable rate. Room was clean, spacious, with refrigerator, microwave, and coffee maker. Morning breakfast had something for everyone and hostess Rose to make you feel at home. All of the staff were friendly and professional for all our needs or requests. Easy access for highway travel. Would definitely return.

The Best Wesyern Rockland was a very cozy and clean hotel, with very friendly staff. The breakfast staff went out of their way to make us feel comfortable. They even went to find us some almond milk for us. Thanks for your hospitality. We enjoyed our stay very much.

I usually stay at Best Western in Quincy, this time I tried Rockland. There is a small strip-mall across the street with some eating places, a nail salon, a sports bar and other offices. A mile down the road is another small shopping area with TJ Maxx, a supermarket and another chain store. Made for a nice long walk. A Duncan Donuts is right next door and a Home Depot not far away. While the outlets in the bedside lamps were too loose to be functional, at least the two outlets on the lamp on the desk were fine and I was able to keep my devices fully charged. The bathroom seemed a bit dated and could use an update - I found the level of the sink to be too low for comfort when bending over brushing my teeth and washing my face. I wish the pillows were a bit larger instead of these small rectangles. There was a little league sports team in the dining area on Saturday morning so I chose to wait 45 minutes for them to clear out instead of sitting amidst the shrieking and standing on the buffet line. Even though my room was right off the lobby I barely heard the ruckus from my room. Staff is always friendly and smiling.

Terrific hotel. I have stayed at the Best Western Rockland over the past 7 years, and each time is better. Staff always friendly, easy check-in/check-out. The best is they all remember my first name. Room ready ASAP, no waiting. Clean rooms, spacious, and they have frig and microwave - perfect. Owner/Manager greets guest and remembers everyone. Thank you Best Western Rockland you make my many weeks of business travel enjoyable, when I visit every month.

I have stayed here twice this past year and both times have been great. The facility is clean and the overall atmosphere is pleasant. This most recent time, I stayed in a room close to the road and I was surprised as to how quiet it was in the room. The rooms are large, nicely decorated and clean. The mini 'fridge and microwave are an extra bonus. Breakfast was very good both times. They offer more than just the standard fare. The danishes and muffins melt in your mouth. Their breakfast selections offer something for everyone. I can's say enough about the staff. Not only are they professional, they are very caring as well. I experienced and issue with my car while I was there and Jonathan gave me suggestions and recommendations of places to obtain the necessary service and repairs. He also talked me through the decision making process of determining what repairs were necessary. Elizabeth offered a late check out and assured me that they would assist me. Their support and reassurances made me feel as if I was in good hands and it made the whole ordeal less stressful. I highly recommend this location.

We have stayed at this hotel three times in the last 12 months. It is close to a variety of restaurants and the horse farm we were visiting. Staff was friendly, room was clean, and internet was fast. I only wish it had an indoor pool. Other than that, it's just what we need.

Whenever we are in the area for family visits we always stay at the Rockland Best Western. They continually make improvements and we look forward to staying there. The staff and facilities are top notch for that level of hotel accommodation.

No complaints at all. Very pleasant hotel. In-room wifi is a little tricky to get connected to, but other than that, I was very happy. Clean, nice people, good breakfast, all the amenities. Great place to stay during a business trip in Boston

The management team are awesome! Devesh called us to advise of a room change that would better suit our stay and comfort. At check-in, John was totally aware of the change and really supportive. Very wonderful arriving at night and having a friendly and courteous team making you feel at home. FYI, the breakfast is wonderful and the rooms are very comfortable

Always friendly, clean and a great experience. Rooms are comfy and clean. The staff is so kind and friendly and very helpful. This is in a great location close to all my needs. Will stay here whenever we are in the area

We travel from Miami to Boston and the South Shore 2 to 3 times a year for family visits. This Rockland BW is very convenient and the staff there are so polite, courteous and friendly. They make us feel special, like family. Very comfortable, clean. Excellent breakfast. The only place we stay. We have special needs and are always accommodated.

This hotel is a great value and is among the nicest properties I've stayed at recently. I was impressed by how the staff treats their guests and how clean everything was in the hotel. Everyone went out of their way to take care of us!

For $84 its a great hotel. Its not as nice as a Hampton or Hilton (which is my normal) but its better than anything else for under $100.00 a night and the staff and service is better. I will have to check out their higher range of affiliated hotels to see if they are as price competitive and as good service quality. Point is I will return to this hotel again.

I was supposed to come when one of the noreaster storms came through .davesh called me before the airline even let me know my flight was cancelled . The hotel was extremely accommodating on the change of plans. At check in the man was so helpful. More so than I think I've ever seen . Breakfast was decent .i was glad it wasn't just cold item . They had eggs sausage and waffles even. Rooms were Clean .Over all good experience. I would stay at that hotel again.

I stay in Best Westerns all the time. The staff here are terrific. The breakfast area is well managed by Rose. She is kind and personable and makes you feel at home. There are a lot of choices for breakfast. The only downside is the TV channels were very limited.

We just came back from our short three night stay at the Best Western Rockland. If you are staying in that area or simply passing through and need a place to stay don't hesitate to give this place a shot. We are extremely pleased with the overall service and experience. First, the hotel has very clean and spacious rooms and overall premises. Second, fantastic 6:00 a.m. - 9:00 a.m. breakfast. I mean this is not your continental type stuff they have everything from omelets, bacon and sausage, to bagels, waffles, cereal and lots more. The breakfast area is very well taken care of and has a mid size TV so you can watch your favorite news while having a satisfying breakfast. Our special thanks goes to Rose who makes sure you always have a pleasant experience while having a delicious breakfast. To sum up, if you just need a clean place with the good free breakfast, parking, WiFi and in close proximity to Boston, (30 minutes driving) don't think twice and book Best Western Rockland for half the price of most big name hotels.

Nice place to stay. Every individual employee is nice, cordial, very helpful and always with a bright smile. They make stay easier and comfortable. Room was super clean everything arranged properly. Breakfast area arranged in a systematic way and all are exactly what require for breakfast. Value worth. Enough parking space and front desk is soothing. Gym is also nice and well maintained.

I highly recommend this hotel it is convenient to most Boston events. The stay was comfortable relaxing and enjoyable. The breakfast was delicious. We had a great time and look forward to another stay when we are in the area.

Very large room with comfortable king sized bed. Nice breakfast that included hot items. Friendly staff and easy checkout procedure. Good location with Italian restaurant next door. Allowed us to check in early.

I've had better experiences, but overall its ok. We stayed twice for one night each. The room key didn't work too well. Had to run it several times to get it to register. The check in attendant wasn't very friendly. Was having a bad day I guess .

Always glad to return here. The location is easy access for local destinations or to jump on the highway and head into the city. The staff has been incredibly friendly, very helpful with local recommendations or assistance or, if something ever did come up, resolving it quickly!

A Christmas Eve stay very pleasant and nice. Checking out I was greeted warmly and the breakfast was good. My room was clean and had all the amenities I needed. A nice place to stay when on the South Shore area.

friendly staff. Manager Devesh and staff Rose, Jonathan, Nicollette, Mike and Janet greet us warmly and make us feel very welcome. Our children , Grandchildren and extended family live in the greater Boston area and this hotel is centrally located to all of them. The hotel is only minutes away from major roads leading in all directions.I highly recommend them.

Always stay here when in town on business. Friendly, helpful staff, bountiful breakfast, and great service. Next time, I want to find time to use the fitness center.I would highly recommend this Best Western location.

This Hotel is One of the BEST Hotels to Stay At! It is Simply GREAT!! GREAT Service(Top Notch), Rooms(Luxurious), Prices(Can't Beat Them), Management(Professional), Employees(Helpful), Breakfast(YUM-YUM), Atmosphere(Like Home)!!! The Accommodations Make You Want to Come Back Again and Again!!!! WHAT Else could You Ask for?!!!!!

The best Western Rockland is an amazing value in the Boston area. It is convenient just off Route 3 off of I-93. There are numerous good restaurants in the area. Closest one is a short walk across the parking lot. The room I had was very clean. The bed very comfortable. And I have never felt so welcomed in a hotel by the staff there. Best of all their rates make it an amazing value. Do yourself a favor give them a try.

I can not explain to you how great the breakfast is at this location. There is a waffle maker. The eggs were fluffy and tasted "real". The juice was great and they even have little packs of Nutella. Our room was comfortable and the water in the shower was able to be hot. The hallways are a little chilly if it's really cold but the room was perfectly fine temperature wise. There are 4 hotels near each other and I would choose this one ever time.

This is the 2nd time we have stayed at this Best Western and the service and staff were wonderful. Checking in was so easy.. I had asked if there was one room on the first floor but unfortunately there were none available. Each staff member at the desk apologized for the inconvenience.. which was not necessary but very thoughtful. It had snowed and the maintenance person shoveled around our van..he just happened to come out at the time I was cleaning our van and shoveled around it.. Service was excellent.. Breakfast was great..I will be staying here again.

Convenient, clean, quiet Wonderful staff, outstanding value for the costs. Highly recommend. The woman "hosting" the breakfast area is especially wonderful. Like going home to mom's house! Just wonderful !!

Friendly staff. Clean, spacious, well-appointed room. Excellent breakfast, with many choices, including fresh made waffles. Manager helped me when I left something in my room. Would definitely recommend the motel.

As my family of 5 await for our home to be finished being built we stayed at this hotel. We have been here for over a month and the staff have been very accommodating. Most particularly Rose, the breakfast hostess. Always friendly and goes out of her way to make your stay enjoyable. Having 2 small children here during the holidays have been made a little ealier due to her. Janet at the front desk knows her job well and is very savvy and helped us use our points and we are thankful. I would stay here again!

Convenient location, impeccably clean, friendly staff, extremely comfortable bed. Everything was well beyond what I expected for the price. Would definitely stay here again when I'm in the area and recommend to friends.

My 80+ year old parents stayed here without us and were extremely satisfied. Comfort, quality, friendliness, sleep, breakfast and fitness center all well-received. Great service up-front booking the handicapped room and accommodating them when they were there. Definitely would stay here again.

Always choose BW Rockland when in the Boston/ South Shore area.. The staff and service never disappoint us. I tend to have difficulty using the BW Corporate reservations system, but find if I make the reservations directly with the desk at Rockland it is smooth sailing... The only issue from a personal level is the bed height is a bit much for me as I have some medical issues so if that's a concern for you, be aware. Once in the bed though, it is comfortable.

We made lasr minute reservations and the only hotel available was We made last minute plans and Best Western was the only motel available. Good thing because it was amazing. So beautifully and thoughtfully decorated! So clean! Such friendly and helpful staff. This will be my first choice whenever we visit my daughter in the future.

We went to visit my daughter in Rockland, MA recently and we stayed at the Best Western Hotel. A very good and quiet Hotel in the area.and close to our family home. We highly recommend this Hotel and will stay there in our next trip.

Our room was located near the rear entrance door on the first floor and the lobby. this was a great help because of mobility issue. A satisifying Breakfast made the trp planning easier. Hopefully our next stay we will have a similar room

The room was equipped with one of the most comfortable beds we've had in a hotel. The bathtub/shower was easy to get in and out. The room, although near the entrance, was very quiet. Their breakfast had enough variety that we easily found a satisfying mix to enjoy.

We usually stay at Best Westerns and chose to stay at this one while visiting our son at Bridgewater State University. We are so happy we did, the hotel room was virtually brand new. The staff was great and the GM actually came out at breakfast and told us about the area and what to do. This will now be our go to spot while visiting our son!

The hotel was overall pretty roomy and comfortable. Janet was very nice and was accommodating. Some negatives included the old musty carpet and that even with free wi-fi, I could not get on the internet. Login for password would not come up on my computer. We were in room 127 and the door slams shut without warning. Some more positives included a very good shower and a very good location close to Route 3.

I do a lot of traveling during Benefit season and this hotel was a 10. The staff is sooo kind and polite and bend over backwards to make things comfortable for you. After being on travel and spending my work day in a service industry, smiling is tuff at 8pm unless your checking in at this this hotel. The staff is so kind and pleasant. They scoooped up my stuff to help to me bring it to the room when they could see I was sooo tired! Later they called and asked if they could bring me anything. Feels like a good old friend atmosphere.

If you are visiting Calvary Chapel, Rockland be advised you can depend on Rockland Best Western for a nice stay and good hot food for breakfast. The amenities are competitive with leading hotels in the area. My room had a microwave, coffee maker, and refrigerator. I was so toasty warm that I ended up using the central air to cool the place off. I actually spent time in the reception area and enjoyed sipping coffee and chatting with other members of my group that also stayed there.

Located right off of Route 3, exit 14. Nice hotel with attentive staff. Comfortable. Nice complimentary breakfast with great make your own waffles; great waffles. Two story building with no elevators. Good parking. Adjacent to hotel is Bella's Italian Restaurant which has great food and great service. I am Italian, so I know good Italian food.

I arrived late but my room was ready, as I had paid in advance. Everything was as it should be. I had no trouble finding my room. I did experience a little trouble getting my card key to work but it was probably me. They are all different each place you stay. The room was neat and clean and well furnished. I would stay there again. Good experience.

Chose this hotel for a 2nd time - clean, comfortable and best price in the area. Stayed 2 nights - convenient location and close to shopping and restaurants. Good breakfast and good amenities at this hotel. If I'm in the area again, I will return

We enjoyed our stay. It was very convenient to eat at the restaurant there, especially because it was raining and it was very good. The room was spacious, clean and comfortable. The person at the desk was welcoming and friendly and helped us check in quickly.

Lived 5 minutes away in Hingham,MA until 6 / 2014, when we moved to ME. Always use the Rockland, MA Best Western on our return visits to the area. They run a "tight ship" & are very helpful & friendly.

Price was the best in the area. Stayed there while attending my class reunion at the Doubletree. Average hotel, reasonable price, convenient location. No comment on breakfast, didn't use this amenity.

BW Rockland had a comfortable clean room. The mattress-pillow combination was super. Internet service was fast. Several places to eat within walking distance. Hot breakfast at the hotel was typical BW with a helpful staff. The price I paid for this area was worth the money.

Just needed a place to stay with a reasonable rate for a late night check-in and was nice to get breakfast along with it. Were in Boston night before but wouldn't pay "Head of the Charles" rates to stay 2nd night ....so found this place along route home.... Fulfilled all our needs = Affordable rate, clean room, friendly staff and breakfast.

Convenient location for my purposes. My family and I have stayed here before and that is why I returned. We will surely stay here again when we travel back to Abington. The location is perfectly centered between Logan Airport and the places we visit.

Staff is kind, courteous and truly cared to make everything right and made me feel welcomed and comfortable. I brought an issue to their attention and they went out of their way to fix the issue and was sincerely apologetic with out any resistance. Good Old fashion customer service... Like I was in a 5 star hotel.

Not only the cleanliness and centralized location of this BW draw us to it, but the extremely attentive staff it has. Also, it has one of the better breakfasts of BW's we stay at (which we stay almost exclusively at BW's).

Everything was fine. Great staff. The free breakfast was very good with wide variety of food. Would recommend this hotel. We had a small issue with our access card that got demagnetized, but the front dest agent dealt with it in a timely and efficience matter.

Devesh is so professional and friendly. The staff always has a positive smile and requests are met with no delay. Breakfast time is always a pleasant and satisfying experience. The location offers many dinning options and ease of connection to points north and south, Boston or Cape.

The Best Western in Rockland, MA is a clean and comfortable hotel with truly reasonable rates and great customer service. Staff will do whatever is necessary to make you happy. Recent renovations means that the beds are all new and comfortable (no lumps), the linens are crisp and rooms are nicely appointed. The complimentary breakfast is overseen by Rose, who makes sure no one goes hungry. Truly a great value!

We had a good experience after the staff got a first floor room for us. It made our two-day stay much easier. Also the buffet breakfast was very good. The location was ideal for visiting family and for spending a day in Boston - parking at a T stop and using the Red Line.

Boston Columbus Day 3 day weekender Very nice hotel. Not far from Boston. Great buffet breakfast, clean and quiet Boston Columbus Day 3 day weekender Very nice hotel. Not far from Boston. Great buffet breakfast

If I were looking for anything more than a bed this review would be worse. Room smelled. Zero water pressure. Horrible decor. It's a three week stay for me and I'm staying at the Comfort Inn across the street next week.

From the moment we arrived at the Best Western Rockland, we felt welcome and safe. The staff bend over backwards to make sure your needs are met and in a timely fashion. We needed a cot delivered to our room close to midnight, and it was delivered within 10 minutes (with an additional blanket!) Can't say more about this hotel - definitely will stay here next time I'm in the Boston/Cape Cod area.

Had a nice 5 night stay while visiting the south shore area . Arrived late night and staff was very friendly providing a very appreciated bottled water and orange juice . Great experience , from all the staff front desk , breakfast, housekeeping and management . Room was spacious and bed comfortable . Will consider returning next time we visit Massachusetts

This hotel was like staying with family. They look out for you, help you find your way around, even stocked our car with Kleenex. They really care. My aunt was was so impressed, she is now a new fan of Best Western. The rooms were clean, the breakfast was good, and we really felt cared for in a new place.

This Best Western is very clean and the staff are just superb with their service. I'll definitely stay here again in the future. The room was very clean and spacious and the bed was very comfortable as well.

Great breakfasts every morning, comfortable beds, cold ac, fast wifi and very friendly staff. We stayed here for almost 5 months now while waiting for our house to be completely done from renovation. This place is quite and comfortable. I would like to recommend this to all my friends out there!

Very close to my clients, the hotel itself is older, but clean and quiet and the staff was excellent. I use this hotel every year for my clients sales summit and it has improved every year I have been there. It is not going to be mistaken for a 5 star luxury resort, but it is clean and safe and convenient which is everything that I want in a hotel for business travel.

Easy location to find, helpful and knowledgeable staff, and efficient check in. Comfortable king size bed, and clean room, halls and lobby. Drawbacks would be: small pillows for a king size bed, and bathroom mirror hung down to low almost on top of faucet handles making them difficult to get at to turn.

Nice, clean hotel with updated décor. Very friendly staff. Will definitely stay there again. Convenient location and easy to get to..I don't normally stay at Best Westerns, but now will reconsider for future travel.

We stayed and rented 2 rooms. We have 3 people with gluten and dairy allergies. There were lots of breakfast choices. Super clean hotel. Maintenance was up in 2 min to help us with draining the tub. It was because we didn't push it down. He didn't laugh at us. But we laughed at ourselves. Staff could not be friendlier. Nice greeting every time we passed the desk.

Great location between Boston and Cape Cod. Easy to arrive at just s few blocks of major highway. Variety of dinning options no matter what direction you are traveling. Breakfast a convenient option if you prefer an early meal without going out of the hotel.

The staff was the best and helped to accommodate my family and I on short notice. I arrived very very late into the morning and was greeted by such friendly service. The rooms were clean and comfortable and provided everything I needed for the short stay. Thank you!

was clean, made you feel welcome. the woman who cooked the food was wonderful. breakfast could be better. check in and out was quick. ok to spend a night but wouldn't stay here for an extended period.

I placed the entire Wedding party at this property and everybody agreed: the accommodations were great, great breakfast each morning and Davesh was very accommodating to everyones requests. An excellent value!

Back from a visit to Cape cod, we needed a place to stay one night close to Boston. Two nice clean rooms with queen beds, great pillows great shower. Very friendly and helpful staff, and very divers breakfast in the morning.

If you want to stay in a clean Hotel with friendly staff and a quick check in, this is the place for you. Breakfast is included, the location is easy to get to and there is a restaurant in the same location.

We have stayed at this hotel numerous times. It is a good value and centrally located for our needs in the area. Staff is responsive and friendly. Rooms we have had are ample size, and we find the beds to be comfortable. Breakfast selections are ample for us as we are not huge breakfast folks. Hot coffee available 24 hours is a big plus as I enjoy coffee any time of day.

We recently had to find a place for a group of employees to stay while in Rockland on a business trip and this hotel did not disappoint! The staff, especially Devesh, went above and beyond to make sure our crew of people were well taken care of. We could not have asked for a more friendly, caring and extremely helpful staff to assist us. The free breakfast, large clean rooms and wifi access were definitely appreciated by our crew each day. We would highly recommend this hotel if you need to place to stay in Rockland!

Large clean rooms with wi-fi, fridge and microwave. All staff were very friendly and helpful. Free breakfast was decent with enough choices to satisfy everyone,and breakfast room was very clean. Highly recommend.

My husband and I have stayed at this Best Western over the years. They have the best staff of any hotel/motel, even higher priced "premium" hotels. They go out of their way to ensure comfort, safety. This was particularly important on this trip as I had traveled alone.

Best Western Hotel in Rockland, MA is the BEST! BEST Accommodations(GREAT Rooms)!, BEST Atmosphere(Can't Beat It)!, BEST Breakfast(Yummy)!, BEST Employees(Devesh Karani, Dilip, Eduardo, Housekeeping, Janet, Jason, Jay, Jonathan, Linda, Paul, Rose, Safi, Scott, and Many Others too Numerous to Name)!, BEST Hotel(Can't Find Any Better)!, BEST Price(Always)!, and BEST Rooms(Without a Doubt)! This Hotel is the ULTIMATE in a WELL-RUN Establishment! It Simply is The BEST!

This was a Great Hotel, it was very clean and everyone was extremely friendly. The Check in and out was very fast. I had no problems and would stay again. the Pizza place across the street makes for a good quick dinner while staying just a tip Thank you

This hotel was below par for a Best Western. The room was nicely furnished and looked clean, but had an old vacuum cleaner bag odor. The beds were reasonably comfortable, but the walls were thin. The lobby was attractive and the breakfast acceptable. The free newspaper was a nice upscale addition. The desk person when we arrived was exceptionally helpful.

The price was too high for the quality of our stay. Poor maintenance on building, the fire alarm system did not work. The breakfast service was good, there was a lot of choices for breakfast, the food quality was average compatible to fast food.

Every thing was fine with hotel, with one exception, the room card did not open our room, had to keep trying it until it finnally worked. On our last night had to go to office and have it remagnetized and even than we had some issues but finally got the door opened.

The staff was extremely helpful and friendly. The bed was quite comfortable and the room and bathroom were very clean. Good location for our needs, as we were attending a family celebration. Overall, this hotel was a nice place. Breakfast on site was good and filling. Only disappointment is that there is no pool on site, and after being on the road for a number of hours, we usually enjoy a good swim to relax and work the kinks out. That said, there are three restaurants within walking distance.

A very good place to stay in Rockland, MA What I liked - Free apples at the reception. Delicious! - Good and diverse breakfast, not also carbs but eggs, cheese and meat. Fruits: bananas and grapefruit (delicious). Also nice to make your own waffles. My daughter also loved having Nutella. - Clean and comfortable rooms and bed. - Very little noise in the room during the night, in spite of the presence of a fridge. - Multiple restaurants in the area What I didn't like - No shower gel in the room. Soap makes your skin dry. - No safe in the room

The staff was very well trained in customer service, they were always polite, and I requested a first floor room and received it. The free buffet breakfast was fresh and tasty. I had to leave at 5:00 am and the staff made me coffee to go before they had to. The room was clean, spacious, comfortable desk and chair. The bed was very comfy.

We enjoyed our stay. The hotel staff were very pleasant and made sure everything was to our satisfaction. We would definitely return to this hotel. The breakfast arrangement was great. Jonathon, the kitchen manager, was a gentlemen. He always followed up to see if we needed anything else. When we checked out, Jonathon even gave us tips on how to bypass the traffic on the trip home..

From check in to check out our stay was pleasant. The rooms were clean and in good repair. The beds were comfortable, there is a comfortable chair to sit and relax. Breakfast was very good , there was a gentleman who made sure everything was replenished and tidy. We needed extra time prior to checkout, the manager was gracious in helping with that.

We had a good stay in all three Best Western hotels we stayed at on our recent trip through New England to Bar Harbor Maine. Accommodations were very good in all three with excellent breakfasts and very clean and comfortable rooms.

Definitely not a luxury hotel. They aren't claiming to be. Rooms are clean and respectable sized. Staff goes out of their way to help. Small breakfast area, well maintained and kept stocked with a touch of Massachusetts charm. We were in Massachusetts for 2 nights coinciding with Sail Boston. Didn't want to get gouged, so a search found this place. Nice break from Boston, not too far either. Took the train from Quincy Adams, probably 30 minutes and none of the Boston parking woes. Would definitely stay again.

The whole stay was absolutely amazing. The staff were great, friendly, and went the extra mile to ensure our stay was wicked awesome. We are planning another trip to the Boston area and we would not even think of staying anywhere else. These people truly wanted to make our stay the most incredible guest experience we have ever had.

We had a comfortable stay at this Best Western. The bed was comfortable, room was cozy and quiet. Enjoyed the breakfast here, the usual for a BW. They even had a 1/2 of a fresh grapefruit which I had never seen at a hotel breakfast that was scrumptious. Lots of variety for breakfast. Can walk to 2 restaurants - 1 next door and the other across the street which is very convenient. All the staff was friendly. No Problems.

this recently renovated facility was clean, attractively decorated, comfortable bed, helpful and polite staff, easy check-in/out, easy on/off highway, convenient to a restaurant and coffee shop as well as adequate hot/cold breakfast. No elevator but staff more than willing and helpful in assisting with luggage.

The nicest Best Western I've ever stayed in. Room was decent. The bed was very comfortable and the room was kept clean. You can hear people in the adjacent rooms and the hallway. Breakfast was pretty good for a continental. The staff was polite and helpful. Restaurants and a bar right across the street.

excellent service even tho we checked in at 230 AM, breakfast selection was great, All staff courteous, very helpful!! Great location for the sites we visited--Plymouth, Provincetown, leaving for Fitchburg next day

Even though there was not a pool. We had a wonderful time. The staff was fantastic, and the hotel was very clean. Breakfast was better than most continental breakfast bars that I have had. The rooms were spacious and clean. The only thin I can think of was; why do hotels use the shower curtains that come out of the tubs, as it makes the tile floors very slippery. We had a wonderful time, and I would stay there again on our next trip.

The staff person in charge of the breakfast area in the hotel takes the time and makes the effort to start your day with a big smile. The room and serving space are spotless, the food is above average, and her personalized service is exceptional. While not all staff were quite as outgoing, all sought to provide fast, excellent service. The hotel is no-frills, but it's clean, quiet, comfortable and convenient.

This hotel was very hospitable, but very outdated and somewhat uncomfortable. The air quality of the room was very humid and the a/c didn't really seem to help. The breakfast is not good. We ended up eating out every morning after the first.

This Best Western is fabulous. Good breakfast bar and freindlly staff. Clean rooms and guest areas. Restaurants and bar within walking distance and a huge great mall called Derby Street is only 6 minutes away

We very much enjoyed our stay here. The rooms are very comfortable. The breakfasts are excellent and the service was too. The staff is very friendly and helpful. Easy access to major roads and trains into Boston.

The stay was great, location was good as we were visiting in Marshfield. Rooms were clean, place was quiet and staff were friendly and helpful. Breakfast offered was a nice variety of hot and cold buffet which was included in the stay. Hotel price was very competitive for the area and would stay here again.

Stayed for 3 nights with our kids. First time in Boston. Staff go out of their way to make sure your trip to Boston is perfect. Friendly, helpful and knowledgeable. Rose makes you feel like you are around family every morning at breakfast.

Hotel does not look attractive, but the rooms are much better. I recommend this place for when you have a quick visit to the area and would like to save money. There is not much to do around, but you can use it as a base to visit other places.

Staff is outstanding! Hotel is right off the highway with plenty of free parking and a daily breakfast offering. Room was clean and very comfortable. They accommodated my request for an early check-in, which was greatly appreciated! Janet at the front desk and Rose at breakfast offer exceptional service.

The hotel was clean and the staff was very friendly and helpful. I stay here recently for a business trip, which required me to depart the hotel before breakfast is typically served. The breakfast attendant Rose was very nice and set up the breakfast buffet a little early so my co-workers and myself could have breakfast before we left. It was the first I was able to have breakfast on this type of trip, all due to her kindness.

Upon arriving we were greeted by a lovely receptionist who informed us of their amenities. Room was very clean and bed very comfortable.Quiet location. Breakfast is available, but we didn't have a chance to partake. Close to Dunkin Donuts and restaurants. Was there to visit with new Grandson. Easy access to route that will take you to the coast and Cape Cod. Not high end decor but nice.

We arrived on Tuesday, 13JUN2017, and were scheduled to check out on Thursday, 15JUN. We encountered problems printing our boarding passes on the Business Center printer and Miss Janet was kind enough to print those for us from behind the counter. On Friday, 16JUN, our flight on Spirit Airlines was cancelled and Devesh, the Manager, was able to squeeze us in for one more night. The level of customer service we received at this location was nothing short of amazing. It is an older hotel, but it performed nicely for our stay. Thanks!

Already rated this previously. Stayed again recently and place is wonderful as ever. Friendly caring staff, clean and even updated rooms, If you are in the area this is definitely best place to stay. Not your typical breakfast.. Fresh hot food available. Staff really goes out of their way to be accommodating. I look forward to my next stay. Nice to not have any anxiety about cleanliness and comfort.

I really enjoyed the stay in Rockland and Janet at the front desk was wonderful! Definitely give them a call on the phone and they will set you up wonderfully. The breakfast was great, the room was wonderful, the bathroom was great and the parking was free and plentiful.

We had a very pleasant experience at this hotel. The staff was nice. The breakfast was good and management couldn't be nicer. I would recommend anyone to stay there. Access to the highway is easy also.

It is a little outdated, but the stay was good. Room was clean, check-in was quick and check-out was as well with friendly, courteous staff. The dorr to the bathroom was hard to shut unless you slammed the door and there had been some minor damage to it that could be repaired. Hard to maintain a little privacy in the bathroom without slamming the door shut.

Wonderful Service, I will be here every time I stay near Hingham, MA. They made a nervous, anxious experience as carefree as they could. I would recommend this Best Western to any and everyone. Thank you.

Rooms are clean and everything works. Staff is exceptionally good-friendly, helpful, responsive to needs. Breakfast is standard, but does have good variety with hot and cold choices available. Especially liked fresh cantaloupe quarters served everyday. Really good value for the money. My only complaint is poor pillows.

I have never stayed in a Best Western before, this was such an awesome experience for a first time visi. The staff was awesome, the location was great. The breakfast was great . I can't believe this hotel was considered ONLY a 2 Star…. I would definitely rate it a $ Star ! Thank you so much to the gentleman who checked up in and to Rose the breakfast attendant.. You are awesome and such a helpful member o this team. Keep up the great work ! WE will definitely stay again.

The hotel is about 15 - 20 miles from Boston. At first, really thought we had chosen one a bit too far. The hotel was exceptionally clean! Turns out it was close to a beach, and easy to get to Cape Cod and Plymouth Rock! Boston is too busy, this turned out to be perfect! The owner/manager stays on top of everything, and helped us with directions, information and anything he could help with. Rose prepared a wonderful breakfast every morning, and helped us also with our daily itinerary. She is kind and really enjoyed helping us. I would go back to this hotel in a heartbeat!

I usually stay at a hotel across the street, but it was booked so I stayed at the Best Western in Rockland. Now, I will always stay with BW every time I'm in Rockland. The staff were amazing, the rooms were clean, the beds and pillows were so comfortable, the continental breakfast was great (not just cold dry carbs, but eggs, sausage, bacon, waffles), around the clock complimentary coffee, tea, and juices, and there was a refrigerator and microwave in the room...much needed for multiple night stays! The manager went above and beyond to ensure we had everything we needed and were comfortable. He was very kind. The woman serving the breakfast made every morning relaxing and cheerful. I don't like the tv in the lobby though...especially where we eat :/ But I think all hotels do that now. I loved our experience with BW!!

There are only positives that apply to this facility, starting with a convenient location, close to a major highway, at a reasonable nightly rate. The property is well-maintained, the front desk help is positive, and the free breakfast is more than ample, also with positive support help.

The staff was very accommodating and flexible with our ever changing business needs. The hotel is in a great location, has a good breakfast, comfortable rooms and the customer service was excellent. We will definitely use them again for our business travel.

Stayed at this hotel so that my daughter could attend a Prom with a friend. The staff was just great and so very accommodating. When they found out that we were there for a Prom, they gave us an early check in and, at the same time, immediately offered us a late check out stating that she might be tired the next day. How thoughtful they were! The hotel was clean and we witnessed upgrades occurring as well as routine maintenance. It's location is very convenient for travelers. It's an easy on and off for Rt 3 and it is surrounded in just about every direction with stores and restaurants, gas stations etc but, you wouldn't know it if you didn't seek them out as the area was very quiet. Our room faced the road but we never experienced road noise. The property was well lit and we felt very safe. There are several restaurants within walking distance as well as a liquor store, hair salon and even a AAA office. Overall, this was a very nice property and a good value.

This was a last minute stay and staff was very accommodating to our needs. Provided a good rate when making reservation. Room was very clean and staff courteous. Good location with Dunkin Donuts next door, convenience store and small restaurants/bar across the street.

I was pleasantly surprised at the quality of this Best Western. It is definitely now my "go to" place to stay the next time I am in the Boston area. The staff makes one feel at home. It is also a lovely hotel and a great value for the price. The breakfast alone is definitely a major cut above the typical "toast and cereal" continental breakfast. The staff (particularly Rose who cooked and oversaw the breakfast area) as well as the manager were very personable and caring.

This hotel was friendly, clean, great value for the money. The staff were all so nice. The feel was cozy and warm like home. So, it was a perfect place to stay at the start and finish of Ragnar. STAY HERE!

A group of friends and I stayed here for a local race we were doing nearby. Our check in was easy. The hotel had a signed that showed that they would have some fruit and water available for the guests who had an early start time for their race. I thought this was a great idea. There was a great breakfast that was set up and did not seem to run out despite the large groups of people. My only complaint was the bed was a little stiff for me. Other than that the rooms were clean, the staff was great and the hotel was close to good restaurants.

My husband and I found ourselves unexpectedly needing to spend the night in the Rockland area. The Best Western in Rockland had availability and offered a competitive rate. We found the room clean, the bed comfortable and the staff exceptionally friendly and helpful. My only comment is that the room smelled vaguely of covered-up stale cigarrette smoke, although it was not overwhelming. The free breakfast is superb and Rose, the dining room hostess, made our stay!. In addition to creating a friendly, family-style atmosphere, she also offers an outstanding breakfast spread - delicious scrambled eggs, sausage, various breads and sweet rolls, waffles and pancakes, cereal (hot and cold), fresh fruits, yoghurt, and various juices and coffee/tea. We so enjoyed our in promptu experience - I highly recommend the Best Western in Rockland!

I've stayed at this Hotel, a few days every month, for the last ten years! I've Nothing but ULTIMATE Praise, for the Hotel, for the Management, for the Employees, for the Rooms, for the Atmosphere, and for the Breakfast!! I've NEVER experienced ANY Trouble at this Hotel, because the Hotel is WELL Run and the People are Hospitable, and IF Anyone DID experience Trouble at this Hotel then MAYBE they Were the Cause!!! I'll Continue to Stay at THIS or Any Other Best Western in the Future!!!! How could You go wrong?, GOOD Service, GOOD Prices, GOOD Food, What Else Could You Ask For?!!!!!

When I got here there was a little work going on at the front entrance of the Hotel. (UPGRADES). After checking into my room I found it was spotless, comfortable & smelled good, unlike other places I have stayed. The staff were all very professional from Management to the lady who prepared the breakfast. All in all this was one of my more pleasurable stays in any Motel.. I highly recommend staying at this place.

We found a very welcoming and accommodating reception with great willingness to be helpful. When we needed help to make unexpected adjustments to our stay the staff went out of its way to assist us. We especially appreciated Jonathan.

Completely satisfied with every aspect of the hotel. Check in and out was easy and quick. The facility was clean and up to date. Breakfast was fresh and had everything you could need. Staff is attentive to your individual needs.

The initial reason I chose BW was the price. I assumed that due to the quite reasonable price I would sacrifice some amenities or service. My experience has been quite the contrary. Devesh and crew run and maintain a very welcoming, extremely clean and professionally managed establishment. Thank you for exemplary service at a great price. We will be back.

I stay there a few times a month for work trips and I am greeted with a warm smile every time I check in. They are always very welcoming and will help you with anything that you need. The breakfast is great and full of different options for the great price of staying. Rose who works in the kitchen will go above and be on to make sure you are satisfied and get a great meal to start the day. It is always a pleasure to stay there.

I have stayed at this hotel many many times along with my family and coworkers. The staff is courteous and always friendly and helpful. Rooms are spacious and clean. Breakfast is always hot and plentiful. This is a great value hotel. I have forgotten items at this hotel and they have saved them for me until my next visit when I had no idea that I had left them. The team at BW Rockland goes out of their way to make you comfortable. They accommodate virtually anything you asked for. Thank you BW Rockland ! You have earned our trust and confidence and our business.

We have had many business meetings here. Best Western staff gives 100% and always makes sure all our guests are welcomed appropriately. The accommodations are clean and there's always a staff member to assist in any way they can.

Some 30 to 60 mins drive (depending on the traffic) from the Boston city centre, but the comfort is on very good level: room was very clean and very well equipped, I enjoyed very comfortable bed, warm breakfast. Staff was very polite, wifi ok.

I have been using Best Western for years now for all my company travels! They are highly professional, easy to communite with and are always super helpful! The rooms are great! Very clean. Staff is extremely nice. All my travelers have only great things to say after their stay.

I have been staying at this Best Western about every other week while in town for business. The staff is super friendly and the quality is consistently good. I recommend. Also, if you are hungry, a Dina's Special Pizza across the street is awesome!

First time staying here, General Manager Devesh Karani checked me in and was wonderful displaying a very thoughtful service attitude. Later in the day Jonathan took over the front desk and continued the helpful approach. The room was well appointed and a value compared to the other hotels in the area. Highly recommend!

Great Hotel: Location, Friendly staff, and clean. I have been staying here for over 10 years and always a pleasant experience. Breakfast is terrific and well serviced. Rooms are clean, and the updates are outstanding.

Straight and to the point...courteous, gracious and Hotel Manager Mr. Devesh Karani is a manager you want to meet! Very seldom will you find a hotel where genuine interest for you as a customer feels paramount. I will definitely return the next time I'm in the area.

We stayed at Best Western Rockland for 4 nights. The room was clean, quiet, and bed was comfortable. The complementary breakfast was good. This hotel is within walking distance of several restaurants/clubs. Last trip we stayed at the Double Tree which is next door and there was lots of noise from late night parties in lobby and they do not offer free breakfast. Glad we stayed at Best Western this time.

The hotel was clean and comfortable, the staff was friendly and extremely attentive, breakfast was filling...a very nice place to stay! I will definitely go back next time I am in the Quincy/Rockland area.

This was ideally located to good restaurants in walking distance and 2 miles from a shopping/restaurant area. The staff was solicitous and eager to make my stay a comfortable. The bed was very comfortable and the room spotless. Breakfast selections were great, something for everyone AND the chef even made me some bacon on request. Can't ask for more.

I have booked my contractor into this property during the week for the past ten weeks while he has been doing work on my house. He has been very pleased with the accommodations and the staff has been very pleasant and helpful.

I stayed here for a basketball tournament and loved the easy access to the University Sports Complex. The rooms were clean and the staff was very accommodating! Loved having breakfast included and common areas of hotel were very clean!

Front desk helpful. Customer oriented. Comfortable quiet place. Nice room. Left shoes and they mailed to me. Over and above the ordinary customer attention and service. Speaks well for management. Clean and well taken care of.

The rooms were nice and within walking distance to a good restaurants. The employees were so friendly, accommodating, and helpful. Rosie & Devesh were both extremely helpful during the breakfast rush.

Love this hotel, right near the University Sports complex. Great place to stay, very clean and well run with reasonable rates. I would definitely recommend this hotel they make you feel right at home.

This was a very pleasant experience staying at the Best Western Hotel in Rockland, Ma. Ample parking, easy check-in, nice room. Professional, knowledgeable, courteous, helpful, warm and friendly manager and staff greeted me at the front desk, and good continental breakfast with engaging attendant.

Very disappointed! We stayed 2 nights and will never return. The hotel is old, but the hallway, staircase and the room was dirty. Used tissues left in window sill of hallway, stained lamp shades, hair in bedsheets, dirty carpet in room. The breakfast is mediocre. The bagels were not fresh and refrigerated, and we saw a hotel employee who was refilling the food stick his bare hands in the full garbage to push the trash down. Upon leaving the manager asked us to rate the hotel a 9/10! Really gave us a bad vision of Best Westerns!

We stayed at this location from 11/14 to 11/16. From the moment we walked in the door till the moment we left. The staff at this location couldn't have been any nicer to us. The room was clean and comfortable. The continental breakfast was very good with plenty of choices. Special kudos to Rose who works the breakfast area. She went out of her way to make sure we enjoyed our food. I rate this location at *****.

I was a little leary to try this hotel at first. It seems they have renovated a lot of the hotel but left other things not updated. That is the first thing i noticed. I usually notice the room doors first which seemed to be old and painted over. Walking in the room was nice and there was no smell of any old ciggarettes or anything like I was expecting. The room was very clean. The bathroom counter seemed to be new, but the faucets were not, the tub was older, the shower head was new, but the faucet was not. The toilet wasnt new but the mirror was GOREGOUSLY new :) I loved the mirror in the bathroom the most. We would stay here again. The breakfast is hearty with scrabled eggs, sausage, waffles, yogurts, breads, coffees, teas, juices and cerial. REALLY nice if you are traveling with kids and need to grab a quick bite back to the room. The front desk staff was always so very nice. We asked for a crib and it came promptly with sheets.

I totally enjoyed the friendly service and exceptional accommodations at the Best Western in Rockland, Ma. The staff were very helpful and willing to assist me in finding my various destinations in the area.

Three nights spent here. The receptionist were very helpful. Not many decent places to eat nearby though. We found it convenient for getting into Boston. Drove to the railway station where you could park for a few dollars all day. Trains were regular and took about 40 minutes to get into centre of Boston. The rail fare was only a few dollars as well.

I spent 4 nights at this hotel during a recent business trip and I found the staff (the front desk personnel, the breakfast servers, and the lovely women who provided maid service) extremely kind and accommodating. The room was clean and comfortable. If I ever find myself back in the area for more business, I will definitely stay here.

Hotel is old in structure but has been updated. Staff was amazing. Room and breakfast area clean. Breakfast offered a pleasant variety of food and the manager made sure everyone had enough food. Would definitely stay here again.

Hotel Staff great. Nice, neat, quiet & clean room with all the amenities. They did not have an elevator but offered to take care of all of our luggage and equipment. Very pleased with Best Western. Great location, 2 miles from our event.

The staff made my stay a great experience. In addition, the included buffet breakfast ranked with the best. Housekeeping, the front desk, and the breakfast staff were extremely helpful, thoughtful, and accommodating. Hotel was clean and actually surprised to find the 24 hr available coffee really excellent! Although the hotel was totally full, my wait for assistance was extremely short!

We were pleasantly surprised by this hotel. Stayed just one night, but would stay again if we need to stay in the area again. We requested a quiet room and had a nice peaceful night. Breakfast was nice and the whole place was very clean.

We had 6 in our group and we would all rate the BW a #10. The rooms were clean & comfy. The breakfast had a great selection and the staff there was wonderful. Rose was so helpful in helping us decide what sights to see = it helps to hear it from someone who lives there.

Had a very nice five night stay in the Best Western Rockland, under difficult circumstances. The Hotel Staff led by Mr. Devesh K the General Manager was exceptional. Very friendly and extremely helpful. The breakfast was very good with fresh food and very good coffee. Room makeup was very well done and quick. Would recommend this location over all others in general area. Well Done Best Western.

We spent two nights here while touring Boston. The room was clean and comfortable but it was the staff that made our stay so pleasant. Everyone from the general manager to the wonderful lady in the breakfast room was so friendly and went out of their way to offer suggestions on sights to see, places to eat, and ways to navigate the subway system into the city. I would highly recommend this hotel.

A very nice hotel at an affordable price. There was a TV, refrigerator, microwave, and coffee pot in the room which is great for travelers who like to save money on eating out at restaurants. Clean and efficient, this hotel is anywhere from 30 minutes to an hour from Boston, depending on the time of day. The savings are worth the drive time. Plenty of restaurants nearby as well as gas and grocery. It is also only a 20 minute drive to John Adams homes in nearby Quincy. I recommend this pleasant two story hotel for those who want to save money but not skimp on comfort and cleanliness.

Very clean and neat. Lovely people working there. Good breakfast. I was on the first floor, but it was very quiet. Bathroom was very nice and spotless. Lobby was a good spot to sit and read while waiting for someone

We stayed here for the price, but were pleasantly surprised by the location, service and cleanliness of this place. The front desk staff was super sweet and nice and were willing for work with us when some of our party realized they made a reservation and a different location. The breakfast was good, had a bit of everything. The rooms were big, clean and made it feel like home. I would stay here again.

This hotel was perfect for us. It was in a nice location, close to the highway, easy drive to train station to Boston, and it had a number of quick food options close by. With fridge, microwave and coffee pot in the room, we were very comfortable. All night coffee pot with Vanilla creamers was a plus. Breakfast was great and open until 10:30 am. Staff friendly and helpful. Tina at the front desk will advise you on the best way to get around town and where to go. Not fancy, but clean friendly and convenient.

My husband and I stayed here while visiting Boston and Cape Cod. The friendly staff went above and beyond to make sure we would have a great stay. Thanks to all staff especially Rose that made sure the wonderful breakfast area was always clean and refilled. The make your own waffles is a nice touch. I would highly recommend staying here if you're looking for a "home away from home" kinda place. Keep up the great job!!

This "no-frills" hotel met all our needs for a 2-night stay on the South Shore. We were in town for a wedding where most guests stayed at the two hotels next door. However, we were on a budget and saved over $40/night by booking the Best Western instead, and had a wonderful stay! It's conveniently located to restaurants and stores, and despite being right off the highway, had no traffic noise. The room was big enough (though if staying for more than a few nights may have started to feel small), included a refrigerator and coffee maker, and was (most importantly in my opinion) clean. The friendly staff was what blew me away, however. I met several staff members over breakfast, including Rose, who was kind, personable, and accommodating to everyone's needs. I would stay again in a heartbeat!

We stayed at the Best Western in Rockland for 4 days last weekend, and we were very satisfied. They are located conveniently near the intersection of Routes 3 and 228, and the free hot breakfast with a wide variety of options is wonderful. We had a room on the first floor that was very convenient to the parking lot. Service was outstanding.

We stopped in without reservations. The front desk clerk, Janet, assisted us and accommodated us with the best room rate and signed us up for Best Western's reward program. Our room, 102, was one of four rooms in wing on the ground floor that had two stairs leading up to it. We had a lot of luggage and couldn't take the luggage cart any further than the stairs. Janet voluntarily helped us carry our luggage to our room. The breakfast was good with a selection of hot food. The room was in great condition and very clean. The bed was firm, which we love. The noise level was non existent and we slept well.

I ended up here after a very long drive and leaving another hotel in the area because of completely deplorable conditions. What a relief to walk in to this establishment! The people were very nice and the place was immaculate. My room was at 72 degrees and was in perfect condition. The breakfast was very good and the kitchen attendant was super nice to all guests. Just a great place to stay. The area of MA that this is in is absolutely beautiful as well. Definately recommend this hotel and the sports bar across the street.

Although the staff was extremely friendly, our bed in room 102 was more than uncomfortable. It felt like we were laying on a concrete slab. We got very little sleep our entire stay and my husband actually slept one night sitting up in the chair in our room. Our toilet wouldn't flush and the sink wouldn't drain. We brought it to the front desk's attention and assumed it was fixed as when we came back to our room later that day, the sink did drain but the toilet never would flush completely. Breakfast was so-so. The eggs were cold each day we tried them. We come to Massachusetts quite a bit from Indiana to visit family and wanted to give this hotel a try instead of our normal just for something different. If it wouldn't have been such a hassle to pack up our things and go stay somewhere else, we would have. Everyone was very friendly but if a person can't get a good night's sleep and are having repeated plumbing issues, that outweighs it all.

We stayed here over a long weekend in Massachusetts and the location was great - not far from Plymouth and a reasonable drive to some of the Cape Cod sites (we made it to the Whydah Pirate Museum and then up to the Nauset Lighthouse, which latter was a little less than an hour and a half from the hotel if one drove it straight through), and on the other end not too far from Logan Airport. The hotel itself was really pleasant and very reasonably priced for the area/time of year. The staff were wonderfully friendly and helpful and the room was spacious and clean. We had a bathtub/shower combo in the bathroom (which I'd requested) and it was a decent-sized tub. The vanity also had nice lighting and was a good size with plenty of room to spread out all the brushes, makeup, etc. Note that the bathroom is all in one room - that is, the sink isn't outside the room the way it is in some hotels. We had a king bed that was very comfortable, with four regular-sized pillows that were nice and firm. Breakfast was also good. Scrambled and boiled eggs, sausage, waffles, toast/bagels/pastries/doughnuts, cereal, yogurt, etc. Everything was fresh and hot and kept well stocked. They even had salsa for the eggs which was a plus! There were also several restaurants close by - a sit-down called Bella's, a sports cafe, pizza place, a Chinese take-out across the street, Dunkin Donuts next door and a Burger King a couple minutes away. We didn't have the chance to eat at any of them but they were there if we needed them. All in all, a very nice stay and we'd definitely return when we're next in the area.

This hotel was very clean. There was a good selection of food for the continental breakfast. The staff was very friendly. Also plenty of parking available. Great price for a hotel close to Boston and Plymouth. Overall a very pleasant place to stay.

This hotel is perfectly fine for a brief business trip. Highlights include a large, clean room (passed the white socks test) and a very friendly staff. It is an older property that appears to have once been an outside-entry motel that was later joined to a new building and enclosed. The brown décor darkens the room and feels old although the carpet appeared to be new. Breakfast is included and is the usual bagged eggs and waffles buffet that is provided by many express hotels. The shower had adequate flow, but the sink had a tiny faucet with an annoying flow restrictor, making it easier to wash hands with bottled water. Overall, it was fine and I would stay here again on business.

This hotel is clean and economical. The staff is very friendly and helpful. Location is conveniently located. It is close to Boston, and locations south. Close to shopping and expressways. Would recommend for budget conscious travelers.

The Best Western provided a quiet space even though it was quite heavily booked.There was a band staying at the same time we booked our room and the staff still made every effort to provide that quiet space.

We really enjoyed our stay in Rockland. The woman at the front desk was very helpful and gave us directions to the transit station so that we wouldn't need to drive into and park in the city. (The transit system is a good value -- one low price for access.) The woman in the dining area was also very nice and friendly. The high-speed internet was also a big hit. Much faster than the free internet at the hotel in NYC.

This was our second stay here. Room was very clean; plenty of towels left for only two of us. Staff is very helpful and pleasant. Breakfast included a great assortment - eggs, bacon, yogurt, fruit, waffles, cereal, etc. We will definitely be staying again.

August is the annual single father/daughters reunion. Stayed here this year again. Rooms remodeled from top to bottom and MUCH nicer. Bed is really good for a B/W. We never partake in the breakfast so no idea if that has improved. Was NOT good last year (2015).

We stayed here for 4 nights and were very impressed with the clean and spacious room. Everything was perfect! I have very high standards for hotel cleanliness and the room was immaculate. The staff was very friendly - everyone was very gracious, warm and friendly - from the front desk people to the breakfast attendants and the cleaning staff! Breakfast was great! We were there 4 mornings and were so pleased with the variety - omelets and sausage one day with bacon and scrambled eggs another day. Always fresh fruit, delicious muffins, and of course great waffles! The location was perfect for day trips to Boston, Plymouth and Nantasket beach. We had such a great time and hated to leave.

Room and Bathroom were EXTREMELY spacious. I was there for only a night but could have easily stayed a week. My view of the woods outback was great, the light around the mirror was awesome and the room was comfortable and clean. It's in a very convenient location and wish I was there longer to explore. I haven't stayed at many Best Westerns in the past but I'm quickly becoming a fan. They've done a great job at updating the hotels.

I stayed here in a double queen room over the weekend. When checking in the front desk staff was very accommodating and friendly. It was right off the highway and very quiet! The breakfast could have been a little better, but you're away from home and not able to make your own so it was OK! It was great for me because it was 10 miles away from my destination and it was 30 minutes away from Boston. If you want to stay closer to Boston then you will want a closer hotel. Overall, great stay, great quality and a good price.

We had a family medical emergency and flew in without reservations. Staff went waaay beyond what was normal to make sure they could accommodate us. they got us a room, made sure we were comfortable, checked with us daily to be sure we were satisfied and even checked on family member's health status.

We stayed one night for business in the area. The staff were friendly & helpful. The room was clean, comfortable & good amenities. Breakfast was good, nice variety. Conveniently located right off Route 3.

We arrived after midnight to a pleasant desk clerk. The hotel is old and despite partial remodels is really dated. AC was annoying but the rooms were really quiet. Unfortunately our room smelled of cigarette smoke but we were too tired to change. The breakfast was a bit pathetic in choices but the staff working it was great. The pluses about this hotel were the staff and the equipment in the exercise room.

We arrived late at night due to a situation at another place we were staying. The staff was amazing. The room was spotless and large. Breakfast had lots of options. The property was clean and the halls were quiet.

Our three day stay was comfortable for myself, husband and two teenage boys. The rooms are clean, beds were comfortable and had a nice variety of breakfast choices from pancakes, bacon, eggs, bagels, cereal, oatmeal etc... Jonathan and the Front desk clerk were very tentative and pleasant.

My five day stay was great. The rooms were spotless. The staff were friendly. I left some toiletries behind and Tina at the Front desk dropped it off at my house. It was a pleasure to have hot coffee and breakfast every morning by Jonathan. We had a very pleasant stay. I would stay there again.

We have family spread through the South Shore and find ourselves staying at the BW Rockland multiple times a year. We find them very courteous. Rooms are comfortable, location is great and it's a good value. Favorite room - 104

The Best Western in Rockland is the perfect location for South Shore adventures. The breakfast is a fine way to start the morning. The hotel is next to a fine restaurant, with good clam chowder! Free internet and parking, as well as the breakfast, are much appreciated. The hotel gives a suitable military discount.

Bed was comfortable, showers were great, easy to find and get in and out of. Convenient, only a $25 taxi ride to the Braintree train station, so going into Boston and having wine with dinner became a no brainer. The complimentary breakfast was about what you expect, except the level of service given by Joseph was far and away the best I have ever seen at a free breakfast buffet. Joseph came around and asked each table how everything was and picked up plates as we finished, kept the place spotless and asked us if we wanted anything else. He is truly an asset to Best Western. Next time I'm in the area I would definitely stay here.

Comfortable hotel close to highway and convenient to our location needs for visiting family and friends. Room very nice with very comfortable mattresses and pillows. Complementary breakfast is very good, fresh and tasty. Ample parking and Wi-Fi available. Great Italian restaurant, Bella's is a short walk from the hotel. .

My wife and I stayed five nights. The place is not new nor is it fancy. However, the price was reasonable, staff friendly and accomodating, breakfast included, bed comfortable, room clean, was airconditioned and easily accessible to both Boston to the North and Cape Cod, etc. to the South. We will likely stay there again

We have made The Best Western Rockland "our home" when we visit our family in the Hingham and Boston area. We have stayed there for a few years now when we go for the Fourth of July festivities in the area. The rooms are comfortable and very, very clean! Check-in is easy, and this year, we had some help with our suitcases going upstairs. There are no elevators, so ask for a room on the first floor if that's essential for your visit. We had a refrigerator and a microwave in our room. There's a grocery store close by, about a mile or two from the hotel, to get water, milk, or whatever you need. The hotel is convenient to interstates, an easy drive to Nantasket Beach, Cohassett, Scituate, and if you are going to Boston, you can park your car at Hingham Shipyard and take the commuter boat. Just check the Massport schedule. It's a beautiful cruise to Boston without the stress of driving. The hotel is also convenient to the start line for the foot race in HIngham on the Fourth of July. There's something for everyone at breakfast at Best Western Rockland. Lots of fresh fruit, oatmeal, assorted cold cereals, hard cooked eggs, yogurt, hot entree items that change daily, newly added pancake maker, and delicious fresh coffee. There's also a water dispenser to the left of the coffee (easy to miss). Jonathan has been working there for years and is very good at keeping all the food replenished. We love it! We definitely will return to BWRockland when we go back to the area!

I do not consider this BW a hotel. It doesn't have an elevator or luggage carts, so if you've got a large family or carry a lot of bags, if you're not able to get a first floor room you're going to get your exercise.

We stayed for just one night at this hotel, last Saturday. The hotel itself is very nice, not fancy at all but clean and decently appointed. The price was reasonable and the staff were extremely helpful and friendly. The only negative I'd say is that the walls between rooms seemed on the thin side; either that or the group in the room next to us were ridiculously loud at 2AM. I think it was probably a little of both. I almost called the front desk but they quieted down in time (or someone else called for me). But the best part of this hotel is the complimentary breakfast. It was REALLY good - fresh scrambled eggs, pancakes, bagels, fruit, juice. I lot if this is what you'd expect for breakfast, I know, but I also know a lot of hotels put out the bare basics and aren't great about keeping things restocked...or warm. Not so with this hotel. We'd stay there again just for breakfast.

We have stayed in many hotels/motels in many states across the USA. Best Western has been one of our favorite places to stay. This one in Rockland has a very personable staff who greets you and is very helpful in knowing the area. Our room was exceptionally clean to high standards. As I was in the business. The fitness center was easily accessible and well maintained. The breakfast was always plenty, no one had to wait for omelets, pancakes, or anything they needed. The staff was on top of everything. Being the 4th of July weekend and week it was a pleasure in knowing the staff was not stressed out about anything as they did work well with each other. The hotel lobby was very clean and you did not see the cleaning crew in sight but you knew they had to have been there. This is a perk for me as it is hard to keep a busy hotel clean when you are full and busy on a holiday week. I appreciate all the staff did for all who stayed. h hotel is off the interstate near shopping, near a grocery store, and all other amenities at your finger tips. Next time you are in Rockland, MA and need a place to stay call them you will not be disappointed.

breakfast was included , coffee was good, free USA paper, convenient comfortable stay, bed was very comfortable, pleasant view of trees and birds from our room, far enough from highway for a quiet room away from road noise, could hear sounds from baby and children from room above early one morning, close to several restaurants in Rockland, Hingham, Hanover, close to major highway and state roads.

Great room after a day's touring; and great breakfast by Jonathan! Really clean room and convenient location for trips to Boston, Cape Cod and Scituate. Staff was very friendly and helpful with travel advice - great breakfast.

Excellent check in process, very friendly and helpful staff. Room just fine ! Coffee available 24/7 Local food sources available near-by. from take out to $$$ It is within walking distance. Nothing wrong here.

We stayed here for two nights because it was close to the Red Line into Boston, then to Logan for our return flight. The staff were very friendly and helpful. The rooms had recently be renovated and the beds were very comfortable. They had a decent breakfast and it met our needs. It is an older design so the bathroom sink did not have much counter space for cosmetics. This is the first hotel that I got a thank you note in my email. They really are striving to make travel comfortable. .

I find it nice to stay someplace that people want you to have a good time and are so helpful. Breakfast was very good and I had lots of time not rushed at all. I will be back as I love the area. I may need a few days next time. Thank you all

We stayed for three days last week and couldn't have been happier. Great location. Easy to get to. The room was perfect size. The staff couldn't be more helpful. It seems everyone goes above and beyond. Jonathan, the breakfast manager, was so accommodating- Professional, dedicated, friendly, and very helpful. And the breakfast that comes with the room was great too. Variety, quantity, and delicious! My uncle is handicapped and everything went off without a hitch. Highly recommend this hotel! (And it's close to Target! :). )

I was surprised and happy with the hospitality and friendliness of all the staff, including housekeeping. When one is a guest at any facility, one expects the staff to offer cheerful & helpful hospitality. The room was very clean, the bed firm, but comfortable, and the Handicap Accessible bathroom was fully equipped with walk in shower, including adjustable bench. The AC and refrigerator were quiet.

Could not have had a better experience. Room was comfortable and clean. Staff was friendly and helpful. Who could ask for anything more? Everyone was bending over backwards to be accommodating. I am a vegetarian but the omelets had meat in them. Everyone was so apologetic and trying so hard to help me but there were so many other things to choose from and I was more than satisfied with breakfast but they offered to make whatever I wanted the next day. I am not used to such kindness from a hotel staff. Great place to stay and I look forward to going again.

I went to boston Ma. To see my mother in the hospital. Devesh went out to insue everything was ready when I got there. Tina and Janet who work The front made sure everything is ok. because I think of them as friends.

Nicely updated interior. Outside of hotel is not much to look at but the hotel itself has nicely updated rooms. Not far from a good selection of restaurants, breakfast was the standard free buffet overall good experiance

everyone has been kind and very helpful! there have been 3 outstanding though Tina front desk Maguy housekeeping Jonathan restaurant!!!!! cheerful thorough customer service skills are Fantastic!!Devesh the manager is special and gives them the chance to be themselves and is very comfortable to be with!! thank you they have made my stay feel like home ~ comfy you know sincerely Mary Ann

We stayed at the Best Western Rockland for a family vacation. We picked this property since we had stayed here before on previous trips. The facility has been updated since our last stay about 2 years ago. We had a King room that was nicely appointed. Staff kept the room very clean. The breakfast was well-managed and we felt like we were in a restaurant as the dining room manager took care with us and all the guests to make sure everything was OK. The front desk staff were very welcoming and friendly from check-in through two extensions on the room and through checkout. It felt like we were leaving friends when we checked out. Overall a great trip and we will definitely return to the Best Western Rockland for any future visits.

The staff at this newly remodeled hotel was very friendly and accommodating. The continental breakfast was exceptional and the gentleman working in the morning was very contentious of your needs. This hotel was clean and up to date and has been recently remodeled. My stay was for 5 days and was very pleasant. Definitely would go back again when I'm traveling on business. Highly recommend.....

It was my first time to stay with Best Western, Rockland, MA. I must say that it is really nice place to stay. It has all great connectivity to Boston and location of the hotel helps you to access nice near by food outlets.

This hotel is very convenient to major travel arteries Check in and check out were easy with helpful friendly employees available. The rooms were clean with all needed amenities. The breakfast choices were many and varied. I am so glad coffee is available around the clock. We have stayed here numerous times and will certainly do so again in the future.

This Hotel truly is an AMAZING Place to STAY with ALL the NEW, Hotel and Room, Remodeling Upgrades!, It's Top-of-the-Line Accommodations!!!, and Devesh Karani, the Manager, and the Entire Staff Did a SUPERB Job!! They ALL have a BIG HEART too!; My Mother Passed Away May 26th, Funeral Mass and Burial June 1st!!; and They ALL were THERE for ME with Caring, Condolences, and Thoughtfullness!!! What a GOOD Bunch THEY ARE!!!! I Can't THANK THEM Enough!!!!!

This was our second stay at this location and it is still great. The location is ideal for wherever you need to go. Easy access to the train and close to several driving locations. The breakfast was very fresh and the beds were quite comfortable.

Everyone in this hotel is really friendly. When you are away from home you look for a homely experience that they offer. I love spending time in the lobby, talking to the managers and sipping coffee. They really have some awesome coffee. Rooms are clean, room servicing is good and Internet works well.

I stayed numerous times (once for an extended period of time) at the Best Western in Rockland, Ma. The location is great; minutes off of Rt. 3. With Hingham, Norwell, and Weymouth right by, there are plenty of restaurants, stores, etc. just minutes away. The hotel's outside appearance leaves a lot to be desired (dumpster, storage containers, etc.), but it is understandable due to the renovations. The rooms are spotless, and the housekeeping did a nice job of keeping the room clean. Probably the highlight of the stay. Everyone at the front desk was very friendly, however the service was inconsistent. One associate took nearly 30 minutes to check us in. Another (the manager) forgot to e-mail a bill when requested, and another phone call had to be made. Also, I was initially told that a third-party reservation could be modified through the hotel itself, which I then was later told it could not be. Linda was phenomenal, and had made an exception so that the reservation could be modified and I wouldn't be out of a large amount of money. Unfortunately, there was a reason that the trip had to be cut short. On one of the nights we were there, the hotel had to shut off their water supply for 24 hours. Being over 2 hours away from home, this was a major inconvenience. I had to cancel the reservation, and make reservations at another hotel. The hotel did not offer any alternatives or any compensation. The only thing offered was a breakfast from Dunkin' Donuts. It was unfortunate; I ended up spending over $1K at another hotel because of this. All in all, an OK experience. The location and room were great. However, the inconsistency in service and the manner in which the water shortage was handled, I may look at other hotels in the future.

We had a very long trip from SC to attend a wedding in Weymouth. Our reception at the hotel was very smooth and without any delays, which we loved. Everyday our room was refreshed and we enjoyed a great night's sleep. Beds are comfortable. We had a great stay-thank you.

This place has been renovated some since our last visit 3 years ago, so looks somewhat fresher. Good breakfast. My only complaint was that the water had a funny, salty taste -- perhaps due to a water softener. I drink a lot of water and couldn't drink it out of the tap in our room. Other than that, a very comfortable stay.

We are visiting from Canada to go to Fenway Park to see our Blue Jays play. Not far from the transit stations where we parked for the day and took the rail to the games which was about an hour. Parking was $7 and the rail was $2.10 each way. Beat the hassle of finding parking near the ball park for $40!

From the minute we got here, the staff could not have been more friendly Jonathan went out of his way to help every person during a busy breakfast shift. Rooms cleans. Bathroom was cleaned very nicely. Front desk was helpful. Nice stay for our team.

Staff was exceptional Excellent breakfast and Jonathan outdid himself. Desk clerk went out of her way to get me local information. all the staff was friendly and always let us know they were there for us. Hotel also in a very convenient location, at least for our needs.

We stayed for 4 nights while attending a family graduation & reunion and the Best Western Rockland was clean and comfortable. The staff was very friendly and professional and the beds were comfortable! The Breakfast chef made the best waffles and omeletes! Our room was quiet with a georgeous view of Massachusetts forest. This Best Western was awesome and made our stay enjoyable!

I have stayed there twice this month, for multiple nights each time, and both visits, I have been impressed with the friendliness and customer service of their staff. The front desk personnel accommodated my special requests several times. The person in charge of the morning meal responded to my needs, and went out of his way to ask how the meal was, even when I did not necessarily have a special request. The building is still being renovated in some areas, but what has been done looks very nice, and when it is all done, the hotel property will look very nice, inside and out. They are definitely to trying make a good impression, and they are succeeding. They do take Corporate Lodging Cards!

Our room was very big and clean.. it had just been renovated. I requested for a second floor room in a quiet area and they fulfilled it! The front desk staff were awesome and so was the breakfast attendant in the morning, he came by and asked if everything was okay and if he could get us anything (it was very nice)! I'd gladly recommend to stay here if you are in the area!

A notch above Best Western -- hotel is clean though a little dated - but overall nice experience - good location next to a tasty Italian Restaurant- Bella's -- Staff works hard at being accommodating and attentive - and this is much appreciated.

Our room was very clean and recently renovated. It was a dark and quiet room. The staff was very friendly and extremely helpful. They helped us late in the evening and gave us tips for our travels during the day. Thank you for your generosity and hospitality.

The Best Western Rockland is standard for the hotel chain. I was lucky enough to be upgraded to a mini-suite which meant the room was large and spacious. Along with all the standard equient for a room it also has a microwave and fridge, although some nice restaurants are not far away including Bellas which is across the car park. Breakfast consists of a hot selection of eggs and either bacon or sausages depending on the day. There is also a range of pastries/breads a waffle iron and cereals. A word of warning though the coffee isn't the best thing you'll taste and I usually went to Dunkin doughnuts which is a short walk/drive up the street. Perhaps most importantly the room was very quiet with no noise from other rooms or from the street and it was comfortable for the week I spent there. The staff as well we're a definite plus - very friendly and attentive!

all of the staff were very kind and went our of their way to make sure we were happy, and even mailed something we left behind. breakfast was quick and easy, location good, and genuine kindness was really appreciated.

The Staff was exceptional from the Night Managers, we arrived at the motel around 10-11PM, we were treated like family, the breakfast was delicious, everything was hot, the area was clean and it was kept clean throughout our meal. The room was clean, we had plenty of towels, and washcloths.We left early in the morning, we were given"ToGo" breakfasts which were nutritional! The stay was Great, we will come again!

While on business, I stayed at the Best Western Rockland, Rockland, Massachusetts and would do so again without hesitation. The staff was simply amazing. They went out of their way to be helpful and accommodating despite being busy. Above and beyond! This is an exceptionally clean hotel tucked along side the roadway with dining options all around. When traveling in the Rockland area, book a stay at this hotel for a comfortable rest and top notch service.

The staff at this establishment was superb. They were very friendly, inviting and happy to give places to eat and go out for the evening for drinks. Tina in particular remembered my name while coming and going to meetings and conferences.

Very quiet place to rest after hard working days. Exceptionnal help and support from all staff members. All essential services (fuel, food) are available nearby The place is clean and well maintained.

Everything was great; it always is. It is the only place I consider staying when I am in the area. The staff is friendly and efficient, the room comfortable and always clean and ready when I arrive. I recommend it to friends and business associates all the time.

I Feel SO Comfortable Staying at the Best Western in Rockland, Massachusetts SO Much So that it FEELS Like HOME in the Great North Woods of New Hampshire! When I Come Down to Stay there Are Times that it's HARD to Leave because EVERYONE Treats YOU Fantastic like Family!!

The staff is always friendly and knowledgable, and they go out of their way to insure we have a great stay. Right now they are upgrading and redecorating all of the rooms, which I am really excited about. Since the new manager, Divesh, took over four years ago, he has made so many improvements to every part of the property, namely the lobby with new carpets and decor. The breakfast area had one wall redecorated and new machines have been added. Rooms got new mattress and new TVs. Even the entranceway got a new wall, and the fitness room got new equipment. I have been staying here over 15 years, and I have never seen so many improvements. The front desk (Janet, Linda and Tina), maintenance (Scott) and breakfast crew members (Jonathan and Paul) are always so helpful and friendly. I especially like the new coffee machine, which constantly has hot coffee and hot water for tea, plus the new frig to keep the yogurt and other items cold. So, if you are looking for a place to stay, consider staying at the Best Western in Rockland. You won't be disappointed.

The Hotel Staff are very friendly and very helpfu. The rooms are clean and the beds and pillows are comfortable enough to ensure a good night sleep. The only problem is that there are no elevators and the ouly ice machine is on the first floor, but fortunately there are only 2 floors.

Well, my complaint is the price pretty much.. For the money I paid I expected a much better room. I have no idea what was going on in the empty rooms nearby but seems they were cooking and it was terrible smell.. Thinking the contractors were using the rooms to cook. Breakfast was good and staff friendly.

Stayed whilst doing a 2 day antique show. Easy to find. Room recently re done. Stayed in room entire first day as not well. Warm, comfortable,clean,quiet. Fridge,microwave. Restaurants close by.Staff very pleasant and able.

In the midst of a busy schedule this hotel has always been an oasis for me. I travel extensively and come to this region quite often. I think ahead to where I'll stay and enjoy planning to stay at Best Western Rockland. It is so close to friends whom I visit and shopping facilities are nearby. Restaurants are very close and I have easy access to where my business appointments are.

We chose this Best Western because I have had good experiences at Best Western in the past and it was a good experience again. It is close to highway but there was no noise, the room and the facilities were clean. I have been spoiled by the breakfast spread at other Best Westerns this was acceptable but not impressive.Pancakes, hard boiled eggs and danish were all good. The coffee was a little weak - and that is hard first thing in the morning. A good value for the price and I would go back.

Best hotel with reasonable rates! Room is beautiful and clean. Staff is amazing! You can do your own laundry or choose dry cleaning. Great breakfast. Overall great experience! I highly recommend! They have wifi, flat screen TVs,refrigerator, coffee pot, ironing board and iron in the room! Awesome experience! Oh and the beds are soooo comfortable!

It is a GREAT Hotel, in a GOOD Location, with GREAT Prices, Hard to Find BETTER Elsewhere, and GREAT Service, the Rooms are Immaculate, and GREAT Employees, They Treat You Right Like Family, and GREAT Food, the Complimentary Breakfast is WONDERFUL !!!!!

Whenever we are in Massachusetts to visit relatives we stay at the Best Western in Rockland, Ma. The atmosphere is friendly and quiet. The manager Dev is very interested in making your stay at the Best Western a truly great experience. He is warm and has your best interests at heart whether it be travel information he gives out or places to dine or shop. Tina at the front desk is what made our stay most enjoyable as she makes serving the clients her first priority. The rooms are spacious and clean and there is no sounds to heard from other suites filtering into the room your staying in. Housekeeping is prompt, courteous and very thorough in making the room over for another day of comfort and quality. The complimentary breakfast is very good with a large selection of edibles for the hungry guests. Parking is plentiful and I would recommend this facility to anyone who will be staying in the area for business or pleasure.

Staff was very friendly and helpful. Room was very clean and comfortable. Hotel is also next door to a good restaurant called Bellas. Hotel is a Great overall value with great service. We visit the area twice a year and plan to stay at Best Western every time.

We stayed here for a hockey tournament. It is a no frills hotel, but the price was good. The king room was large and the free breakfast was great. The staff was fabulous. The women who checked me in helped us bring our luggage to our room. Didn't expect service like that. I would definitely stay again.

Very nice staff, good breakfast. Rooms are VERY outdated but they are doing a refurbishment. Our room was pretty basic but very clean. Internet worked fine. Could not check in early but usually we are able to.

The hotel is OK, and conveniently located for South Shore business. It's fairly clean but the staff is not very welcoming. It feels as if none of them wants to be there. The breakfast is very basic, but fine. The rooms are reasonably comfortable.

The Best Western is a great place to stay in MA for futsal. We attended a futsal regional event last weekend. The hotel was the closest hotel to the venue. Mr. Devesh was very accommodating and friendly when we arrived. Free hot breakfast, clean rooms and nice decor. We will stay here again.

Good hotel to stay for a day or two business travel. My room was closest to the main road, and was a bit noisy; pleasant staff and clean rooms. My room was a bit outdated, but there were renovations going on at other parts of the hotel.

The Best Western was a great place for the price. It is clean and neat and has the necessary amenities to make a comfortable stay. Everyone I dealt with was pleasant and helpful. Breakfast was good. Eggs, waffles, bacon/ham, cereal and pastries which were a great start to the day. Fruit, juice, coffee were also available. I did notice that the heating unit was very loud, so I turned it off. Janet noted I was limping a little when I walked in and made sure I had a first floor room as they don't have an elevator. Only two stories so not a big problem.

This hotel was very clean, with a friendly, helpful & welcoming staff. I would definitely recommend this hotel to anyone. I plan to stay there if I visit that area in the future. I would suggest however, that they consider putting small refrigerators in the rooms.

Charged for smoking when I did not smoke now getting the run around called left a message got a call back man said he would call back because I wanted proof. Have since called 3 times no response called corporate now just want my money back I live 700 miles away can't just drive there and fight this. STay was okay room was not nice door broken

Best Western Hotel in Rockland, MA is a fantastic hotel that is perfectly located between Boston and Cape Cod. Best Western has a full breakfast every morning and a nice functional Exercise Room. The staff is friendly and knowledgeable. When we visit the area we always choose Best Western.

The location is convenient and quiet with a nice bar across the street. Janet gave us a complimentary upgrade so that we could have 2 rooms next to each other. She has a great personality and seems honestly vested in client satisfaction.

I have been staying at Best Western in Rockland for over a decade on a regular basis, and would not consider any other motel in the area. The staff is warm, friendly, and efficient, going out of their way to make sure everything is right--they even go to the trouble of putting me in the same room every time because they know it meets my needs. We are all pretty much on a first-name basis due to my frequency of stay, but I have seen them treat every guest the same way.

Great hot Breakfast . Clean and quiet room with comfortable beds. Internet was a little slow, but I didn't use it much. Friendly,helpful staff, Always available if needed. My family has stayed here a few times and we will definitely stay here again!

EVERYONE at THIS Hotel from Management on Down makes YOU feel COMFORTABLE! A Real PREMIER Hotel with EXCELLENT Employees that make YOUR stay ENJOYABLE!! The Accommodations are OUTSTANDING!!! The Breakfast is WONDERFUL!!!! WHY would YOU even CONSIDER Anything Else!!!!!

Your night clerk Janet was very helpful and polite in arranging our departure to return home. Janet helped arrange our plans to return our rental car at Logan airport and everything turned out extremely well. We had an early flight and her advise made our return easy. She also provided us with a care package for breakfast since we departed too early for the hotel breakfast. Please give Janet a pat on the back, you have an excellent employee. We stayed at your Rockland MA location from 9/29/15 until 10/6/15.

We flew into Boston for a very quick family gathering last month and stayed at this hotel. It was chosen for us by our local family members - as it was just up the street from the venue for the gathering! The location was great...just over a half an hour got us from Logan airport to check in. Parking is fabulous. No concerns about safety or security at all. The room itself was huge!! A king sized bed with a pull out couch. Plus it had a little kitchenette too. Anything we could have wanted. Well, except an elevator! So, if you have lots of luggage, this might be a negative! The breakfast buffet, which is included, was the best I've seen at a hotel. Bacon, eggs, toast, bagels, waffles, fruit, yogurt, anything you could imagine for breakfast was there. It was hot! We did watch the guy in charge of that area scrunch the garbage down with his bare hands, then check on the food,without washing his hands which wasn't exactly appetizing. BUT hopefully that was a one time mistake? I'm going to give away my age now...but I am of the New Kids on the Block generation. Which means I am also a huge Wahlburgers fan. Their original restaurant AND their Alma Nove restaurant are in Hingham, MA...gorgeous spot. And THIS hotel was a great location to experience the sites and sounds of touristy Boston and Cambridge PLUS getting to Hingham for that. Will definitely stay again!

Thanks for the attitude. I work nights and it was like pulling teeth to convince the front desk guy to do his job and make a phone call when a room became available. Not a big fan of finding sketchy drug dealers hanging out in your parking lot at night either. Thanks so much for thee room ALL the way in the back by the dumpster.

Chose this hotel as the price was right, and it was close enough to our destination for a day in Boston. Room was comfortable, although a bit noisy from road traffic early in the AM on the front side of the hotel. Needed to print one page from the computer in the lobby... The printer did not work. Tina at the front desk came over, and tried to make it work. I forwarded her the email I had for a tour in Boston... That did not work.. I thought I would have to go elsewhere to print out my tickets. Tina asked if I was comfortable giving her my password to my email.. I wrote it down, she used her computer to open my email, print out my tickets, and we were on our way... Excellent customer service right there... She also gave us a map of Boston, and some excellent suggestions for things to do for first timers... Would stay again for sure

All the staff are helpful with any questions. I appreciated Janet helping me with my reservation. This was our second time staying here, we came in May 2013 and both stays were excellent. We get a nice breakfast to start our day, which we enjoy. Thank-you.

Clean rooms, comfortable bed, good variety of breakfast items and great coffee. Along with the personable staff and convenient location [between Boston and Cape Cod], this hotel is a good choice for a satisfying stay.

We stayed in this hotel from Thursday through Monday, we were in room 126. The bed sucks! It gave me back pain so we have to switch hotel we went across the street hotel and stayed there for 2 days and the bed is way better, unfortunately they couldn't extend our stay because they were fully book so we have no choice than to go back to Bestwestern, this time we were in room 127 and the bed is the same as room 126. Best Western need to invest in buying new mattress.

My aunt and I have stayed at the Best Western in Rockland several times this fall for family medical issues. I asked about the $25 reward credit and was told by the night clerk (don't know his name) that you had to register on line. This visit after breakfast, I talked with Tina at the registration desk and she was so very helpful and apologized for our previous experienced. Tina registered my aunt right then in the Best Western Rewards program. Tina was also very accommodating in booking us a room with a refrigerator needed for medications. She also made a few copies needed for the lawyer and helped me connect to the wifi. I wish I could encounter this type of customer service on all my travels. Thank you Tina for being a bright light in our lives during a difficult time.

This was the first time I stayed at this hotel. I came to the area to see a Red Sox game and to do sightseeing. There was plenty of free parking. The hotel staff was very friendly and helpful with things to do in the Boston area. The room was clean and quiet. Breakfast was good and was constantly kept up.

We stayed for 3 nights in a king room. The hotel was very easy to get to. The room was very spacious and clean. The front desk staff was very friendly and helpful. The buffet breakfast was very good including eggs, cereal. bagels, make your own waffles, danish, coffee, juice and one day there were veggie omelets.. The free WiFi was really great, we didn't have any problems with it. We were in a room at the very end of the hall and it was very quiet. The bed a bit stiff but we made do with that, not that big of a deal. Our room was cleaned everyday. We had a great price and we loved that breakfast was included.

OK room, change of sheets after 5 days after complaint! No toilettepaper, no clean towels and no cleaning after being away one whole day! Ants on the wall, torn wallpaper in a corner. Unclean chair. Lousy continental breakfast, no cheese or ham. Only green tea. Bacon and scrambled eggs only a couple of times, mostly sausage and some sort of omelette?! No real butter, no marmelade.

You can always count on having the best service and best breakfast at this great location. Friendly staff 24 hours! Easy access to rooms from parking. Rooms are large with ample pillows. Close to many sevices too.