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Best Western Plus Hotel Levesque, Rivière-Du-Loup

4.5/5  - basé sur 693 notations.
171 Fraser Street, G5R 1E2, Rivière-du-loup, Canada - See map

The Health Spa & Nordic Spa at this Riviere-Du-Loup hotel ensures guests are pampered and spoiled throughout their stay. Indulge in the offerings of the Health Care Center Estuaire whether taking care of business or in town on a romantic getaway. Fine dining at La Griffe and Resto/Bar Terrasse le 171 are ideal for romance or for closing that big client. No matter what your trip to Quebec has in store, get it started right by choosing the perfect property. Guests get spoiled at the on-site spa at a luxury property designed to maximize comfort. Clean and a new build, we’re proud to be one of the most luxurious properties in all of Quebec. Whether guests are here for whale watching or to visit the Downtown Blues in August, there’s always entertainment at your fingertips. The Bicycle Path, Le Petit Temis, is a favorite for outdoor enthusiasts staying at our Riviere-Du-Loup hotel. For a touch of culture, visit the Bas St. Laurent Museum. Even those here on business make time to squeeze in some relaxation and sightseeing. Featuring a hotel completely refurbished in a modern style, we offer easy facility access and outstanding full services. More than 15 meeting rooms refurbished. Our hotel is an excellent choice for travelers between the Province of Quebec and the Maritimes Provinces. Reserve your next stay at the Best Western Plus Hotel Levesque and prepare for a rejuvenating trip! Enjoy your stay. Thank you for your interest in Best Western Hotels!

Best Western Plus

Hotel Levesque

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 696 guest reviews
NOTE ISSUED
Excellent
420
Very Good
206
Average
37
Poor
18
Terrible
16
REFER TO NOTICE
Business Business
100
Couples Couples
328
Family Family
182
Friends getaway Friends getaway
42
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Second to none"

5
20/07/2018

Now that we have stayed here several times over the past few years, we can unhesitatingly recommend both the hotel and its elegant restaurant, La Griffe. Bold in design and architecture, the property makes a powerful statement about what a modern hotel should be like. It is right up there with the best. Everything has been done with purpose and taste; the large, uncluttered and stylish lobby, the beautifully landscaped grounds, the vast parking areas and the spacious and well appointed rooms, many with a view of the St. Lawrence River; impeccably clean, as is the hotel in general. Mind you, if it were possible to re-program the A/C units to run smoother and quieter, as do our home units, that would be a welcome plus. A final word about the property's personnel; friendly, helpful, attentive and professional. If this review has been helpful, please let me know by clicking on Thank below.

"Cool place, GREAT view"

4
15/07/2018

Not disappointed. Room was large, with a beautiful river view. Everything was stylish, including trendy bathroom fixtures. Beds super-comfy. Like all hotels on the river, it's a bit of a hike from restaurants and bars on the main strip. But I'll be back next time we're staying in RDL.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again!

"Clean but not a great value"

3
11/07/2018

Hotel was extremely clean and really tried to accommodate our very English family (haha) Pool was beautiful and very clean. Super disappointed in the $10 charge for crib. Also, the only best western we can across that no breakfast (of any form was included). Only a voucher we could purchase for $12 each. Staff was friendly though.

"Impressive"

4
09/07/2018

Good service. The accomadations truly rival some of the big name hotels in Toronto. The price was just right. The rooms are modern and very clean. Loved the bedding! The restaurant and bar were a bit pricey but still a lovely atmosphere. Breakfast buffet (optional) was a bit expensive but it included gratuities and the waitresses never let the coffee go cold. As well the staff was lovely in the restaurant!

"Nice location"

4
09/07/2018

We stayed one night on our way to PEI. The room was nice and clean. The room was spacious. We had two double beds in the room. Friendly front desk staff. Recommend asking for higher floor and an odd number room. Those rooms have a better view to the river.

"Very good hotel and worth the money you spend"

4
03/07/2018

Nothing to say about the hotel. Everything was good. The only inconvenient was the Air Conditioning that was a bit noisy and the air flow was reflected on the beds which was uncomfortable. The breakfast and the service was good too.

"Modern, clean and value"

5
01/07/2018

The lobby was very modern and spacious. Staff bilingual and friendly. Room was very clean with comfortable beds and pillows. Great value for money. Indoor heated pool was fantastic to swim while looking over the mountain and river view. Cute, separate waterfall area for toddlers. Great gym. Spa services in the hotel. Plenty of free parking close to rooms. Restaurant on site with patio overlooking magnificent view.

"Lovely hotel"

5
23/06/2018

We stayed at this hotel last year and it was great then and was again this year. We stayed on two different nights - one on the way to Nova Scotia and the other on the return trip to Ontario. The hotel is very clean and the staff are wonderful. The location is good - view of the hills and river. The beds are comfortable and the rooms are in good condition. We enjoy the bar/lounge for a drink and dinner. We enjoyed the selections we chose and the service was excellent. Last year we were able to sit on the patio for drinks and dinner, which was very pleasant, but this time it rained. We had breakfast in the restaurant both times; food was good and the servers very attentive. We will definitely return when we are in the area.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us once again! It will always be a pleasure to welcome you on site!

"Clean, Excellent service"

5
18/06/2018

The staff were excellent. We were on a motorcycle tour of the east coast and it was an excellent place to stop and rest up on the way home. The restaurant service and food was excellent. Rooms were very clean and the beds were terrific. It has an indoor heated pool, which we used to get rid of the road fatigue, as well as free wi-fi.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thank you for your wonderful review! We are glad that you had enjoyed your stay with us during your motorcycle tour!

"Great hotel"

5
12/06/2018

We were just making a stop on the way to Nova Scotia and stopped here for the night. The location was perfect for a rest and the hotel was excellent. The price was great, the beds were wonderful and it has lots of amenities for any visitor. It is a very new, clean, quiet and comfortable hotel.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again on your way back!

"Heavenly beds and very clean"

5
30/05/2018

What a super find! We booked this hotel at the last minute by doing a couple web searches. If I hadn't seen it online and just drove by we probably never would have stopped because it looks super expensive from the outside. You can't beat the price, and the hotel is very new looking, super clean and the beds were the most comfortable beds we've slept in, maybe ever. I don't say that lightly because I have a great bed at home! The worst thing was that we only stayed there about 8 hours...it would have been lovely to hang out and relax a bit. If you are planning to stay in the area I highly recommend Best Western Plus Hotel Levesque!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again!

"Lovely hotel on banks of St. Lawrence"

5
23/04/2018

We stay at this hotel every time we make the long drive to Ontario. The room is always very clean and the décor is lovely and modern. The beds are super comfy. The staff is very helpful and go out of the way to assist you.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed all your stay with us and it will be a pleasure to welcome you again in your next trip!

"Great stop-over in Riviere du Loup"

5
21/04/2018

A very nice and clean hotel. Updated, modern and and cozy at the same time. Check in was a breeze. Definitely worth a stay and probably the best in the area. Best Western is always a guaranteed good experience.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"SPA GETAWAY"

5
16/04/2018

AMAZING! The services were great, the Nordik Spa was relaxing and we will definitely return. The Bar area had a great atmosphere and the service was great. Food and drinks were delicious. The massages were very relaxing. The experience as a whole was absolutely perfect, I wouldn't have changed anything

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! It will be a pleasure to welcome you again!

"As advertised "

4
12/04/2018

Spent a quick night a few weeks ago due to road closures and a snowstorm. This hotel is as advertised: Clean and reasonably priced with pleasant staff. When I was there, they did not have the electronic checkout so it took a few minutes at the front desk on my way out. No biggie really and maybe it was like that because I did not avail myself of it. Had I been in a hurry and if there had been a lineup, it might have been more of an issue.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! We are glad that you had enjoyed your stay with us! Did you know that we offer express check-out? You have to request it at your arrival. It will be a pleasure to welcome you again!

"Clean and Modern"

5
18/03/2018

Service: Staff is helpful and welcoming with everyone I spoke to being bilingual Rooms: Spacious and clean with a contemporary feel but comfy. I was told there were not bathtubs but no biggie. Amenities: Pool looks nice although I didn't use it. Hot tub and sauna are available through the spa at an extra $20 a day. Gym: Typical hotel gym with a few elipticals, treadmills, and bikes. Weight equipment is minimal. Parking is free. I would recommend this hotel and would stay here again if in town.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are happy that you had enjoyed your stay with us! It will be a pleasure to welcome you again in the future!

"Great place to stay"

5
13/03/2018

We were driving from New Brunswick to Quebec City and needed a place to stay. Afternoon was getting old and we were getting tired. That&s how we found oyrselves in Riviere du Loup. Several places to stay in town, or rather just out of it. First two we came to were full. Hotel Levesque was the third one. We were lucky, it turned out to be a great place to stay. We could have done far more than just spend the night there. Very welcoming staff. Room with all the equipment we needed to make ourselves comfortable. Bar/restaurant fir a little nutritional therapy. Good, substantial breakfast in the morning. Excellent all round.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! It will be a pleasure to welcome you again in the future!

"Beautiful hotel with attentive staff"

5
06/01/2018

Check in was efficient and staff were helpful. There seemed to be a lot of winding long corridors but they gave us directions on how to park close to our room. Our room was very large and comfortable with full length windows to admire the view. It was cold whilst we were there but the room was very comfortable. Bathroom was good with nice toiletries. Breakfast was included in the price. The range of items available was not large, but what we ate was beautiful. Staff were most helpful. The only negative that we had was that our room was very close to an external door to the carpark. There was no door easer and every time someone came or went, the door banged loudly. I advised staff as we left who undertook to look in to it. Highly recommended.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Nice clean, renovated and well located hotel"

5
03/01/2018

Good price, large room, nicely decorated with paintings from local artists, ample parking, easy access from the highway, well located, obviously recently renovated with a view on the St-Lawrence River as a bonus.

"Exceeded my expectations!"

5
30/12/2017

A beautiful, modern facility. Very tastefully and attractively decorated and appointed. Excellent, spacious room. Very clean and comfortable. Reasonably priced and very good value. What more can I say?!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Heading to Montreal from Moncton"

5
29/12/2017

From the outside it doesn't look like a fancy hotel. Once your inside it's a different story. We enjoyed our comfortable bed. Did not have supper or breakfast Because the prices were OUTRAGES. would love to visit in the summer months.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review!

"Not impressed"

1
27/12/2017

We stayed at this hotel hopping for the same experience as when we were there in the summer. We did not get our military discount. And we had to ask twice for a bed for our son and it was a uncomfortable play park and we got charged 10$ and no sheets or bedding for it, they just left it at the door and did not knock. Also my husband woke up with a awful itchy rash all over his body and the hotel did nothing about it with no apology. We left as soon as we could it was not how we thought we would be treated.

Maria B, Front Office Manager at Best Western Plus Hotel Levesque, responded to this review
Hello, We are very sorry that you did not get the same experience as you had last time. As we took your comment seriously, immediately after your departure, the room and the bed were inspected, more than the deeper inspection we do every day, but everything was correct. When the rooms are booked online, we are not able to modify the rate once it is confirmed by the agency. If you work for the Canadian government and you are travelling for business purposes, do you know that you can book your rates directly from the internet? We hope that you consider to stay with us so we can provide a superior experience! Great regards, Maria Barreiro Iglesias Front Desk Manager

"Nice stay!"

5
25/12/2017

I have stayed here in the past and was not disappointed on this stay. As usual check in was easy, staff were very friendly and helpful, bilingual service available. Room waswell appointed and comfortable. Will stay again.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Majestic St-Lawrence seaway"

5
21/12/2017

Business best in Rivière du loup! Meeting rooms, excellent food and service...stellar staff...one stop business venue! Just 1hr west of Rimouski it offers everything to impress your meeting guests! See you soon

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your experience with us! It will be a pleasure to welcome you again!

"Showerhead was AMAZING."

4
19/12/2017

Showerhead was AMAZING. Made me want to have an hour long shower, too bad time did not permit. Pool a bit small although empty. Beds comfortable. Service is what you expect. Paid breakfast, not free. Free parking.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your great review!

"Hotel Lévesque Riv-du-Loup Quebec"

5
06/12/2017

Excellent hotel with modern facilities. Good meal. Beautiful view on the St-Laurent River. Clean and modern room with an excellent bed. Quiet place with an excellent service. We fully recommend this hotel

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your great review!

"Still good quality"

5
25/11/2017

Best place to stay between NS and Toronto, quiet clean hotel with great beds and a good restaurant. We have stayed here before and the quality is maintained, no hassle, great rooms and bathrooms with quality toiletries and towels.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Very Nice"

5
13/11/2017

This was a very nice hotel. We only stayed for about 7 hours as we were traveling, but the room was very spacious and clean. We booked online (from the parking lot) cheaper than front desk. The employees at front desk were all pleasant (at midnight). Other pros; - comfortable beds, pillows - WIFI - clean, modern bathroom

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Comfy Beds"

4
13/11/2017

Only spent a night, it was a nice view of the St-Lawrence. The room was a bit cold when we got in but we got it heat up :) Was a really comfortable bed. The staff was super friendly and the food good! Our child also had a great time!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! We are glad that you had enjoyed your stay with us!

"Perfect Stopover"

4
29/10/2017

Like all Best Westerns - Comfy; clean; good nights sleep.. Decent restaurant - Good Meal Package - do ask... Silly Pool... But a good nights sleep to or back from the Ferry; Fredericton; Ottawa- Montreal.. And after a long day on the road, just fine !

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review!

"Great property, great rate"

4
26/10/2017

This is a very nicely decorated property with a view (in some rooms) of the St. Lawrence River. The rooms have a very modern decor to them. The beds are comfortable and the rooms are quiet. There is lots of parking behind the hotel itself and the hotel is easily reached from the highway. An in-house restaurant will offer a full breakfast for a cost. If you feel like a smaller breakfast there is a Tim Horton's about a 5 drive around the block near the large shopping mall. The staff are fluently bilingual and very helpful. The pool is wonderful. As well, there is an on-site spa so you can book a massage at the end of a long day's drive if you time it right. The rates are very reasonable, WiFi is free.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Enjoyed our stay"

4
22/10/2017

We recently stayed one night at this property. The check-in and check-out was quick. The staff was very nice. We had a room with 2 queen beds with a microwave, frig, and they offer a full breakfast in a restaurant onsite. The room was both clean and comfortable. My husband had trouble locating the restaurant (as the property is pretty big). The price we paid for our stay was very good for that area. Would recommend and we would stay here again.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Great Place"

5
22/10/2017

There is a stunning view at this hotel. Both clean and modern, be sure to hit up the spa, which is equipped with a hot tub, steam room and dry sauna. Staff was very friendly and eager to help as well :)

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your beautiful review!

"Pleasant susprise"

5
16/10/2017

We stayed at this hotel on the way home from Niagra Falls and it was amazing. We got a suite and it was pretty much perfect. The food was first class and we give it a five star rating. We would go back there just to stay in this hotel. Just awesome

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again!

"Heading home"

4
14/10/2017

This hotel was more affordable than last week of my way through heading west. Spent the night after a long drive from Ontario. Great service, attractive facility. Will stay again, but cost prohibitive.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review. The price in an hotel may vary depending on the availability of rooms. This is why, the room price may change dependind of the week or day that you're coming.

"Disappointed!"

1
14/10/2017

-I reserved this hotel because of the web description & photo of room with large window of river view. I did not get this. Instead I got a room with 2 narrow windows. I was very disappointed to say the least. Called the front dek & was told that I would have to pay $40 more for this. I think this is false advertising. - we often stay at Best Western Plus properties when travelling. Breakfast is always included. This hotel did not. - limit of 3 devices for internet? All other hotels have no limit on devices. - no card in room for tv channels. Called front desk & was told they have a list at reception but none available in rooms. How strange! - can't open window. No fresh air while sleeping - AC unit noisy so disrupts sleep

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. You had effectively reserve a room with a river view. The room 213 that you had is one of our river view rooms. Some has a unique window and others have 2 Windows. The night that you have stayed, the hotel was nearly full and the only rooms with river view that were available were suites. This is why the front desk told you that there was an extra fee of 40$. At Best Western, we have the obligation to offer breakfast on site. Best Western that do not have full service restaurant on site have to offer a free continental breakfast. For those with a full restaurant on site, it is our choice to offer a free continental or an a la carte breakfast. We have chose the second option because we love to offer fresh product and choices to our guest. You can have a breakfast package for 12$ that include the plate of your choice, a beverage, the tax and tips. When you need more then 3 internet access, you can ask the front desk for a new access code and they gave it for free without any problem. On the first channel of the TV, their is the list of the different tv channel. In Quebec, there is a law in relation to the construction field which stipulates that any new construction or major hotel renovation can not have window opening on the outside for safety. That's why, following our major renovations of 4 years ago, we have no rooms whose windows open on the outside. Hope that these informations answer your interrogations. If we can be further assitance, you can contact us at [email protected] Stephanie Levesque Operations coordinator

"Very nice and modern"

5
13/10/2017

I was pleasantly surprised to find this gem of a hotel on my way to Nova Scotia. The hotel is easy access from the highway and the front desk staff (Pierre) was very helpful in finding me a room. My room had 2 queen beds with lots of room. The furnishings were new and contemporary. The bed was very comfortable with a very soft duvet as well as soft pillows. The bathroom was very modern as well and it was very clean. I went to the pub at the hotel and I was impressed by my waiter - Nathan. We chatted and I had a very good meal with an amazing dessert. This meal was worth every penny. I had my breakfast at the hotel in the morning before I left. My waitress was very nice and attentive - she kept coming back to my table with fresh coffee. When I checked out in the morning Pierre was there to help with a very efficient check out. I would highly recommend this hotel to anyone passing by on the Trans Canada Highway. High marks for sure

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again in the future!

"Comfortable stay, excellent restaurant!"

4
09/10/2017

We enjoyed this property since we had a nice room in the back of the site. It was very quiet and easy access. The lobby was beautiful and inviting, the staff was very nice and spoke English. Our room was very neat and clean and up to date. I did have a small issue with accessing the Internet, but captured it in the lobby and then it was good in the room. This property had large meeting rooms and a small pool. Nice for kids, and couples after the kids are in bed! Our experience at dinner was amazing! One of the best meals on the road ever! Halibut on a plank! Devine! Fresh veggies perfectly prepared! Our only surprise was breakfast was not included. We stay at BW's all over the world, and this was a first. That being said, the price of the room was very reasonable and the restaurant was so great...it was okay to pay breakfast. We should have taken the offer of dinner and breakfast as part of the package....next time!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you in the future! Most of the Best Western are offering a free continental breakfast to their guest. Here at the BW Plus Hôtel Levesque, we like to offer fresh product and diversity to our guest. This is why we have chosen to offer an «a la carte» breakfast instead of a free continental one.

"Fantastic"

5
07/10/2017

This hotel has been completely refurbished and is fantastic. From the moment we checked in the staff were so helpful and friendly. We had a lovely room, overlooking the St Lawrence river. The room was large, spotlessly clean with lots of space to sit and relax.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Suspicious charges"

2
06/10/2017

At check in I was charged $20 over and above the price of the room. When asked what the charge was for I did not get a satisfactory answer. I got the same run around at check out but was told that the $20 charge will be refunded. It was not and my credit card reflects that fact. Does this hotel do this to all it customers? And if so, what is this charge for? The web site states that a refundable charge could be levied for lateness. Well I certainly was not late and even if I was they have my credit card info on file as I booked the room over the internet.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Hello, The 20$ charge is a pre-autorization fee. It allows you to put charge to your room like restaurant, bar, massage,etc. Effectively, normally it should be refunded at the check-out. Can you call us at 1-800-463-1236 so we can refund with you the 20$? Stephanie Levesque Operations Coordinator [email protected]

"Personal Review of the BW Levesque Hotel in Rivere du loup Quebec Canada"

5
04/10/2017

The BW Lévesque is a gem in Rivere du loup Quebec Canada. It is in my opinion a world class hotel in a town of 25,000 people and is very reasonably priced. This was my second stay and it won't be my last. I have stayed in BW hotels all over the world and the Lévesque is right up there with the best of them.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and it will be a pleasure to welcome you again!

"Awesome! Will definitely return."

5
30/09/2017

Found this hotel online as we were in transit and would make this our stop for the nite. What a pleasant surprise. Hotel is very clean, front desk was exceptionally cheerful and helpful. Breakfast was very good! (waffles and fruit + smoked salmon eggs Benedict were all very good). Hotel looks and feels like new and the staff sparkle! Thankyou for a great night and wonderful breakfast!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Interesting place"

4
30/09/2017

I suppose one shouldn't complain about a decent hotel in the far north woods, but... This is a modern hotel that values form over function. The room is large and looks great. It has a fether bed which is quite comfortable. The room and bathroom lighting is barely adaquate with dark areas here and there. The light at the bathroom mirror is inadaquate. Two bulbs were not workind apparently on purpose. The modern shower has controls on one end and the shower on the other end. A temperature adjustment takes about 15 seconds to be felt. I thought breakfast had to be included to achieve the "plus" designation, but not at this place.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! The «Plus» designation is not related to the breakfast. All Best Western have to offer breakfast on site. If there is a full service restaurant on site, the hotel can offer an a la carte breakfast instead of a free continental breakfast. We have choose the first option because we wanted to offer more choices and fresh product.

"MAGNIFICENT PLACE"

5
29/09/2017

The staff really professional, room large and clean, location of the hotel very good location, several restaurants nearby Beautiful view over the river with the aqua section, peaceful location and courteous staff

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Very nice hotel"

5
28/09/2017

We stayed here just one night but it was a great experience. The room was great...bed very comfortable. They have paid attention to small details...a make up mirror....nice towels and lots of them! if you are in this area this hotel is a must stay!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"vacation"

5
24/09/2017

used this place several times, very well located and always very nice and top quality, breakfast is good and as a diversified choice, service was relatively quick consedering the crowd size and you can see the St-Lawrence river from the restaurant room - personal is attentive and curtious and they have a room to store our bicycles.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Really good"

5
24/09/2017

Very good hotel, clean and modern. The room had a great modern look especially the bathroom. The personel was very nice. The hotel restaurant (la Griffe) was exelent, a bit pricey but well worth it. The chekin and chek out was easy.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your great review!

"Nice, new, chic hotel -- but no free breakfast here"

4
19/09/2017

This is a nice, new chic hotel in RDL. Reasonably priced, good location, river views. Restaurant, bar, pool, gym. Long story at checking about some restaurant package -- why make things so complicated? We didn't bother. And, even though it is a BW branded hotel, no free breakfast here. Umm...

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! As a BW branded hotel, we have to offer breakfast on site, but we do not have the obligation to offer it for free. We have a full service restaurant on site, and we love to offer to our guest the feshiest product as we can. By offering an a la carte breakfast menu, we have more control on the freshnest of the product offer, and we can also offer more choice. This is why we have chose that option. We offer a breakfast package for 12$ by person including tax and service that you can apply to the whole breakfast menu. Hope that I have answer your question concerning the breakfast!

"Great Hotel"

5
16/09/2017

We arrived late at night and were surprised to find a restaurant on site. The menu, food and staff were excellent. Our room was clean and nicely decorated. Even though my wife and I do not speak French we had no trouble communicating with the staff. Would defiantly stay there again.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! We will be happy to welcome you again!

"Road trip to visit the kids"

4
16/09/2017

Great value and lovely location overlooking the St Lawrence! We stay here once a year encounter from Ontario to New Brunswick and never ever think of checking out other options. The hotel offers a great $100., gift card purchase option at check in which works great for cover dinner costs in the hotel and also comes with a complimentary breakfast coupon for 2-fabulous, you can choose anything on the breakfast menu, no exceptions-love it!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us! See you next year!

"very satisfied"

5
16/09/2017

The room was really nice, great view of the St. Lawrence River. The rooms were very clean and modern. The shower was huge and walk in . The beds were very comfy and we had a great night sleep.The location was easy to find and there's alot of other places to eat not far from there. (Timmies too)

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Very clean"

5
12/09/2017

Very nicely renovated hotel. Arrived at night and it was easy to find. All lit up with modern coloured LED lights. Professionally landscaped. My French is poor and I did not have a problem with the staff as they spoke good English. I would definitely stay there again. Very clean and modern hotel.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! It will be a pleasure to welcome you again!

"Overnight Stay"

5
11/09/2017

During an east coast road trip, I made a pit stop at this hotel. I was impressed with the location, and I loved the accommodations. The room was very nice and clean. It was very reasonably priced for the accommodations included.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"So Disappointing "

2
11/09/2017

Ok... gorgeous well appointed and comfortable beds. Beautiful bathroom and amazing views... BUT walls like paper. Screaming kids running and jumping up and down and the A/C was not working properly. You can't open a window. Temp controlled at front desk. Get a top floor away from families. Was going to stay 2 nights. One was enough. Rm 230.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review. We are sorry that you didn't enjoyed your stay with us. Did you call the front desk concerning the A/C problem? On the wall near the bathroom, you have the A/C controller of your room. Again, we are sorry for all the inconvenience during your stay.

"A much-needed & greatly appreciated stop-over"

5
11/09/2017

When you're heading to or from the beautiful Gaspésie region - or any faraway region for that matter - this spot is great for recharging one's batteries, so to speak. You can even enjoy a trip to Rivière-du-loup on its own, or you can combine it with a stop in Charlevoix via a fairy. Recently renovated, well located hotel that boasts modern, spacious rooms at fair prices. Nothing bad to say here.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Positive recommendation"

5
11/09/2017

Very happy with exterior look. Check in was fast and efficient. The rooms were very pleasant with a nice view of the water on the 4th floor. The beds were so comfy and shower top notch. Loved everything about this experience.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Stop over night every year"

5
06/09/2017

Awesome staff, great room with incredible views and worth the $! We stay here on our yearly trip to the east coast. It's a popular spot in the summer but if you book early enough you can secure a room. The amenities were not as important to us but we did make use of the gym and the pool this summer. Excellent experience with the extra amenities too!

"Confortable room- not great dining options"

3
06/09/2017

The room was comfortable for the overnight stay on our way back home. It was the halfway point in a 18 hour drive. We were checked in after 8 p.m. and were quite hungry. We were very disappointed that the dining options in the hotel were very limited- there was only the option of fine dining with kids under the age of 18. The price on the room was very good but again the dining and the room rate didn't match up.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! We have two dining options at the hotel. The first one, La Griffe dining room offer fine dining and also a kids menu. You can also have in the dining room the menu from the lounge Le 171 that is more like a bistro menu with poutine, club sandwich,... Don't hesitate on your next trip to ask for the other menu!

"Great hotel for a great price"

5
05/09/2017

Modern, clean, fresh, friendly bilingual staff and a great view of the magnificent St Lawrence River! Would definitely stay here again! Short drive to beautiful parks, paths and beaches along the St Lawrence.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Excellent stay"

5
03/09/2017

Great price, great beds, great food. Superb overall. Will stay here when ever I am in the area. Food in the lounge was excellent. Ask to buy the prepay the breakfast voucher and you get a great deal on breakfast.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Excellent hotel...probably the best best western I have ever stayed to"

5
02/09/2017

We stopped there for a one-night stop on our way to the east cost ... hotel is clean, beds are comfortable and the breakfast brunch is just awesome...we even returned on the way back just for it. Strongly recommend ! Gym and pool are small but ok.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"Awesome"

5
29/08/2017

Whether you're looking for an upscale stay or a comfortable bed to sleep in the Hotel Levesque is your place to stop. We have stayed on a number of occasions and have enjoyed all. The bed is so comfortable that I wished I could stay in it all day!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review!

"BEST Best Western ever"

5
28/08/2017

Brand new hotel right on the St Lawrence River. Great exercise room and a small indoor pool. Rooms were large and the bed was very comfortable. We ate supper in the restaurant on site. It was excellent, not cheap, but worth the money. We tried out our high school French, but all the staff was bilingual and very pleasant and helpful. The place to stay in Rivière de Loup. Merci.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed our facilities and your stay with us!

"Fantastic 4/5 star experience with beautiful view of water"

5
28/08/2017

Big jem overlooking st Lawrence river. You MUST STOP HERE! you will NOT regret it. The staff were friendly and helpful, the room was 4+ star and the food was the best we had on our trip . You must try the veal chop, so super tender and cooked to perfection. What a wonderful surprise!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"Love this place!"

5
27/08/2017

Amazing hotel with a dedicated staff and one of the best restaurants! Food was absolutely amazing! We look forward to staying there when we drive our children out to school in the Maritime's. Beds also provide for a great sleep!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We will be glad to welcome you again!

"Whale watching"

5
27/08/2017

One of the best in the chain. Very comfortable. Nice view of the St Lawrence. Beautiful bathroom, Very close to shopping, whale watching peer,restraurants. Plus they had a very nice in house restraint.Check in and check out was quite efficient. Even the cleaning staff were very pleasant and helpful. A very delightful experience with a reaswonable price.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and the location!

"SUMMER HOLIDAY"

4
20/08/2017

Stayed here as a "stop-over" on our Quebecvisit from Saint John, NB. A very convenient location. Room was ready upon arrival, staff very friendly and bilingual. Room was clean, spacious and well equiped.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Great stop over on the way to Nova Scotia."

5
20/08/2017

Modern, clean rooms, excellent service. As Riviere-du-Loup is mid way between southern Ontario and many Atlantic destinations, the location is great for the stop over on the trip. Hotel is great. The restaurant being a bit upscale would be expensive though for most families. Cheaper chain restaurants are only a few blocks away.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review!

"Great family hotel"

5
16/08/2017

Great family hotel; clean, updated rooms and bed very comfortable. Very helpful staff and everyone we dealt with made an effort to speak to us in English as we attempted to speak in French. The bedroom and bathroom in a double queen room were above standard and the view of the mountains and river breathtaking. The restaurant and bar choice excellent and overall a great spot for families staying in this area.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"Excellent"

4
15/08/2017

I recommend it 100% for business, leisure and if just passing by the city of Riviere du loup. it is one of the best best western I stayed in. Everybody is welcoming and the speak both English and French. Rooms are clean, and supplies are filled everyday with high quality products

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us!

"BEST BEST WESTERN"

5
14/08/2017

We've been with Best Western for quite a long time. This is by far the best best western hotel. Extremely satisfied. The Check-in and Check-out is fast, the room is clean, the beds are comfortable, the people there are helpful and welcoming. They speak perfect English. Overall very good experience. Will definitely stay there again.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! It will be a pleasure to welcome you again!

"Very nice hotel"

5
14/08/2017

I recommend this hotel. It's very nice, modern and clean. Great service from the staff at reception. It has a pool and a Spa ($). Prices for the spa are very reasonable. The beds are very comfortable. I would go back to this hotel.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! It will be a pleasure to welcome you again!

"LOOK NO FURTHER!"

5
13/08/2017

We stayed in this hotel both going and returning from PEI. We were very happy with everything. It is spotless, the rooms large with a great view of water and the food was amazing. I suspect this hotel has a great manager as all staff were friendly, professional and most important, they looked happy. That goes a long way to making you feel welcome. This will be our stop from now on. P.S. While breakfast is not included the deal they offer at $12 per person was worth it. Hands down one of the best breakfasts I have ever eaten.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! We all loves our job, and has you have seen, it's reflecting on our way to serve you! We will be glad to welcome you in your next trip! Stéphanie Lévesque Operations coordinator

"Best Western Plus - Rivière du Loup"

5
09/08/2017

This is a terrific hotel. A room overlooking the St. Lawrence is well worth the additional cost. The restaurant is really very good. Appreciate that the wine menu includes 1/2 bottles. We book this hotel when we are driving to or from the Maritimes which is too short a stay to take full advantage of the hotel's amenities and the delightful town of Rivière du Loup.

"Spacious, Clean and We'll-Appointd Room with a Stunning View!tay here a Fan!"

5
08/08/2017

Super friendly staff greeted us upon our arrival with welcoming smiles. Our room was clean, spacious and well-appointed. The bathroom and shower were updated and spacious. The restaurant and patio are lovely and clean, and the food was amazing! We'd certainly stay here again!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed you stay and our facilities! We will be glad to welcome you again!

"Update of Review"

5
07/08/2017

I had written a review with a lower rating than what I am giving now, so I removed it after a pleasant post visit experience by email with Isabelle Gagne F&B Mgr. The hotel has been renovated rooms a great size, bed really comfortable and front desk staff very friendly. There are spa facilities on site a small indoor pool and on site bar and restaurant. We had a river view room which was quiet, well appointed. It was a great location for travelling back from the east coast. If we pass by again on our next trip next year will definitely stay there again . Customer service is top priority.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us. It will be a pleasure to welcome you again!

"Marvellous hotel with unparalleled service"

5
07/08/2017

Very beautiful hotel with amazing river views. This hotel is very refreshing and modern! Stands out from the other Best Western Plus locations I have stayed. Breakfast was full service here and delicious with above par quality. The rooms themselves were very large and modern with great amenities, clean clean clean! Highly recommend and would not hesitate to stay here again. THE place to stay in Riviere du Loup!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! It will be a pleasure to welcome you again in your next trip!

"Excellent hotel!"

5
04/08/2017

This is a beautiful hotel! Excellent service and the room is high end with the most comfortable bed. The restaurant offers an excellent menu and the food is fabulous! I recommend this hotel to all of my friends visiting Eastern Canada.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"We are recommending this hotel to everyone!"

5
01/08/2017

Excellent accommodations. Excellent service. Excellent food. This is one of the best hotel experiences we have ever had. We will definitely be going back and will recommend it to anyone travelling trough Quebec.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! It will be a pleasure to welcome you again in your next trip!

"Excellent spot to stop on trip out east"

5
01/08/2017

We were looking for a place to break up the drive from St. Andrews, New Brunswick to Ottawa. The Best Western Plus at Riviere Du Loup is not only located approximately half way along the route, it is in a beautiful location. After a long day of driving, we enjoyed walking the pier and looking at the water. The bed and pillows were very comfortable. We had our best sleep of the trip that night.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed the comfort of our rooms!

"Very nice surprise!"

5
01/08/2017

Very nice Art Deco/European decor. Staff was very friendly, efficient and helpful. Rooms were spotless, coffee and tea available in room. Bathroom was very nice with pump-style faucet and bowl-style sink. Shower was glass panel with nice tile and rain shower-style shower head.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review!

"Great Stay!"

5
31/07/2017

We stayed here for one night while heading to NB. We had a fantastic experience. Room was clean, beds were comfortable. The staff was friendly and the food at the hotel was excellent! We would recommend and we will definitely be returning.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us! It will be a pleasure to welcome you again!

"1 Night Stay while enroute to New Brunswick"

3
30/07/2017

Nice location, decent rooms and amenities but the A/C unit needs attention and a air guide attached to direct cold air flow up and away for the bed right beside it. The breakfast was awesome but acoustics in the room when people talked seemed very loud. Not a big deal. Overall nice stay and would recommend this hotel.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! We will take a look to out A/C units.

"Hotel chain lots of pluses some negative"

4
27/07/2017

Still in hotel, booked as home bound leg of 2 week maritime visit. Always ask for upper floor, didn't happen. Room nice with modern bathroom. Restaurant on site. Has bar menu ribs small portion, piles of fries and soggy Cesar salad. Husband has ribeye, fat, grizzly and lots of fries. Negative comment of meals to waitress went unheeded. This is a plus hotel had to pay for breakfast $12 not included. No shopping or other restaurants immediate. Not in line with other plus Westerns room bright and clean, find another place to eat

"Modern hotel in interesting city"

5
20/07/2017

We stayed in Riviere du Loup because it was a convenient mid-point from visiting the Maritime provinces and returning home in Ontario. But we found the city interesting and the location on the St. Lawrence River lovely. The hotel itself was beautiful with a view of the river.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
We are glad that you had enjoyed your stay with us as well as the area!

"Perfect!"

5
19/07/2017

Very contemporary hotel, outside and in. Nice staff for checking in, explains everything clear. Very nice room, decorated in today stile. Very good looking bathroom, stylish. Good bed. Wifi worked well. Very good breakfast, which was offered the night before for $.12,00 p.p. Not really cheap, but very worthy, because everything is included, even tax and tip.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
We are glad that you had enjoyed your stay with us!

"Great stay "

5
19/07/2017

Great view of the water, close to downtown. Very clean and quiet. Daughters said the pool was a bit cold but almost empty. Front desk staff friendly and helpful. Town very charming- would stay again!!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! It will be a pleasure to welcome you again!

"Levesque Quebec review"

4
16/07/2017

hotel was amazing with one exception...the internet connection in our room was very very slow and front desk tried to help but the problem was never resolved. Rooms were nice and clean and quiet and breakfast was best ever in a hotel.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! We will take a look to the internet connection.

"Beautiful Hotel"

5
15/07/2017

This facility is perfect in all aspects - the grounds, exterior design, interior, rooms, restaurant and all the staff. Whenever we are able to stop in Riviere du Loup, this is where we stay. When they renovated several years ago, they did a super job and it is kept that way.

"Quick and Comfortable!"

5
10/07/2017

This hotel was easy to find and very comfortable. It was a last minute booking for my wife and I but the room was very classy and the staff were friendly. I'd definitely recommend it if travelling to Riviere-du-Loup.

Maria B, Front Office Manager at Best Western Plus Hotel Levesque, responded to this review
Hello, Thanks for your comments! We are very pleased that you find us for a last minute booking. We hope to see you again soon! Great regards, Maria Barreiro Iglesias Front Desk Manager

"Great view - treated very well"

4
01/07/2017

The hotel was an excellent stop on our way to the Maritimes. The staff were very friendly and accommodating to us although we did not speak any French. Smiling and eager to help. The seafood special in the lounge was to die for!! a little on the pricey side - but well worth it! If ever you are taking the trip from Ontario to the Maritimes - this is a place to stop for the night!

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"it was okay"

3
30/06/2017

Room was okay but small bathroom. The looks of the building was different compared to other Best western which was a surprise for me. Small gym. Breakfast was not included in the price of the hotel and again I was surprised compared to other B/W. Overall, it was okay.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review. With Best Western, each hotel is independly owned. That explain why our building looks different as every Best Western in Quebec. Concerning the breakfast, we have the choice to offer it or not with the room. We have a full restaurant on site and we love to offer product of quality and freshiest as possible. This is why we have decided to offer an « a la carte» breakfast instead of a continental one. With an «a la carte» breakfast we have a better control on the quality of our product.

"Great first impression of Rivière-du-loup"

5
30/06/2017

Modern decor with adorable pool, spa facilities, and a terrace with a great view of the Fleuve St. Laurent. Comfy beds. Simply lovely deep soaker tub. Friendly staff. Wonderful breakfast in a beautiful dining room. Must try: homemade strawberry jam.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"Pleasure of being close to beautiful St-Lawrence River"

5
28/06/2017

Great place to stay while being in the region for business or on vacation. The restaurant is well rated either for breakfast or dinner. Cocktail on the terrasse was a unique experience. It is good to know that you could still have a great value for your expense. This is a place that you will enjoy returning year after year during all seasons.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed your stay with us and we will be happy to welcome you again!

"Best place to stay in RdL!"

5
28/06/2017

Hotel Levesque provides great value with modern décor, clean rooms with very comfortable beds and fantastic staff. Everyone is friendly and efficient. Food in the restaurant is excellent. I stay at this hotel often and am never disappointed.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! We are glad that you had enjoyed all your stay with us and we will be happy to welcome you again! Stephanie Levesque Operations coodinator

"Very nice hotel"

4
26/06/2017

Rooms are nice, nice size,very confortable and very well decorated. The hotel is very well situated and has a nice restaurant nearby. The restaurant at the hotel is a bit pricy but the quality is there.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review!

"Great Hotel. "

4
25/06/2017

Not having ever stayed in Riviere du Loup, we took a chance on this hotel. There have been some major renovations and upgrades to this hotel in the last few years. Well finished, exceptionally clean and spacious rooms show exceptional attention to details with beautiful fixtures and furnishings. This is a must-stay hotel for this city.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"Soccer game"

5
24/06/2017

Comfortable bed... nice view clean and comfortable Setting Lots of parking ..... Had no issuies .......... Would return again ...... Recommend for families as very spacious and lots to do in hotel restaurants around are nice and located in great spot

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review!

"The Place to Stay"

5
21/06/2017

Modern, immaculately clean hotel. We had a lovely fourth floor room with a view of the river. Very quiet (we had asked for a room away from the elevator). Comfortable bed. Large bathroom. Two nice easy chairs to relax and look at the view. Staff were very friendly, helpful and efficient. Would highly recommend this property.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
We are glad that you had enjoyed your stay with us and also the comfort of our room!

"Extraordinary"

5
19/06/2017

Excellent hôtel, recommend to anybody going in that area, one of the best place I ever stayed in! Confortable bed, clean room very nice personnel, beautiful view or the St-Lawrence river, easy access, an excellent addition to the Best Western Plus family of hotels.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us!

"Very modern decor"

5
16/06/2017

We were pleasantly surprised to find such a renovated hotel with ultra modern decor. We just finished a cross Canada trip and this was one of the nicest hotels on the trip We have already recommended this hotel to others and are planning a short trip in the fall of the Gaspe area and plan to stay at this hotel..

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are happy that you had enjoyed your stay with us and it will be a pleasure to welcome you again in fall!

"Outstanding Hotel"

5
15/06/2017

I enjoyed a single night stay in this beautiful hotel while passing through Rivière Du Loup. The Staff in both the hotel and restaurant were friendly and efficient. Room decor is decidedly modern with high end appointments throughout. Housekeeping staff provided a spotlessly clean and comfortable environment. Even the in room coffee was exceptional with Keurig machines and gourmet Van Houtte coffee. Breakfast in the hotel restaurant was excellent and very reasonably priced. I highly recommend this property if you are in the area.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! We are glad that you had enjoyed your stay with us! Don't hesitate to come back!

"Would definately recommend"

5
15/06/2017

Hotel was stylish, very classy with a beautiful view of the St. Lawrence. Staff were very polite and bilingual. Rooms were very nice, comfortable and clean with very stylish fixtures and decor. Would defininately return.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! It will be a pleasure to welcome you again!

"Excellent"

5
11/06/2017

Good value comfortable clean will definitely stay there again. Most comfy bed I have had so far. Modern look. Nice location. The staff was very helpful and we found a room close to a door that made loading and unloading easy.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
We are happy that you had enjoyed your stay with us!

"Highly recomended"

5
04/06/2017

We have now stayed at this hotel three times. On each occasion we have been very pleased with the reception. The rooms have always been spotless and the staff most helpful. Our best memory is of Isabel in the restaurant. She made our stay memorable. The restaurant is a real pleasure with a great atmosphere and view. The hotel is close to the ferry and it has always been quiet when we visited, No highway noise.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your nice review! It will be a pleasure to welcome you again!

"Lovely Hotel and Restaurant While Travelling"

5
02/05/2017

For the fourth or fifth time since we have been travelling between southern Ontario and Fredericton New Brunswick to visit family, we have had a wonderful evening at this hotel. The riverview rooms have wonderful views over the St. Lawrence River and Laurentions, and the rooms are clean and spacious (we had 2 queen beds) with room for one's luggage and roomy bathrooms. Bedding, pillows and towels are excellent, shower and sink/countertop excellent. The restaurant, Le Griffe, is really special - again overlooking the beautiful river. The menu is wonderfully interesting French/Quebec cuisine and the food matches one's high expectations as per the menu! Service at the front desk and service in the restaurant are also exceptional. All staff were pleasantly willing to help with our "rusty" French but equally pleasant and prompt to switch to English when we floundered! Despite this being a modern hotel one can still feel the warmth of Quebec/French Canadian hospitality in this spectacularly beautiful region. Worth a trip through the main street of the town, also - and a trip across the ferry if time permits. Our experience at this hotel is always a highlight of a long trip to visit family.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! It will be a pleasure for us to welcome you again in your next trip!

"Best night in a hotel ever!"

5
01/05/2017

We arrived without a reservation, and had no problem getting a great room. The room was large clean and welcoming. The bathroom was amazing and the bed and pillows were very comfortable. Would definitely stay here again

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Hello, We are glad that you had enjoyed your stay with us. It will be a pleasure to welcome you again in the future!

"make a point of stopping there you won,t be disappointed"

5
01/05/2017

5 stars for this hotel they have everything you want and more. rooms are clean and bathrooms are fantastic, we were there while a conference was going on and you wouldn,t know that all those people were there. wow. we will go back anytime

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderfull review! We will be glad to welcome you again!

"Modern clean and comfortable."

4
27/04/2017

My wife and I stayed here on an overnight stop over. The hotel is easy to locate off the highway, and offers very nice views. The rooms were spacious and clean. All employees were friendly and professional. We had stayed at the Days Inn in Rivière Du Loup previously but, after trying the Best Western, I would much rather return there. No complaints at all.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your review! It will be a pleasure for us to welcome you again!

"Beautiful hotel with a view"

5
24/04/2017

the Riviere du Loup Best Western is very modern, immaculately clean and well managed. it offers every amenity a business traveller dould want you including a gourmet restaurant, gym, pool, spa, business center and high speed internet. the view of the St Lawrence is spectacular and staff is bilingual, very hospitable have obviously been thoroughly trained. Dinner was superb but unfortunately, breakfast is not included. this was my only criticism of this beautiful facility.

Stéphanie L, Manager at Best Western Plus Hotel Levesque, responded to this review
Thanks for your wonderful review! The breakfast is not include but you can have a special price by taking the breakfast package with your room! 12$ including tax and tips and you choose the plate of your choice on our menu!

"Okay Stay, but Overpriced"

2
23/04/2017

This hotel is definitely a nice hotel. It is brand new with fairly nice staff. There are all the extras that are expected at a hotel and more: there was a nice pool, big flat screen tvs, a restaurant, and a spa area. The only thing I was extremely disappointed about was that you had to pay $20 per person to use the hot tub. This is absolutely ridiculous considering every hotel I've been to has had free usage of the hot tub. Not only this, but when I questioned the front desk about the cost of the hot tub, they acted like it was a privilege to have free usage of the pool. I am very disappointed about this considering I am paying $160 a night to stay here.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your review! There is effectively a charge for the hot tub since the hot tub is located in the Nordic spa. This is why there is a fee for the use of the Nordic spa. Stephanie Operations Coordinator

"Nice stay"

4
18/04/2017

I stayed two nights for a conference,the amenities are very nice. We had a nice view while eating breakfast, and the beds are very comfortable. The staff is very helpful I liked my stay in this hotel. The conference rooms and the technical equipment were very adequate

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks!

"Comfortable hotel and lovely view"

4
17/04/2017

Modern hotel with a beautiful view of the St-Lawrence River. Confortable beds, clean, coffee in the room, free wifi, gym and indoor pool. A nice restaurant for breakfast or dinner. Very quiet for a good night sleep.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your nice review!

"Nice surprise in Riviere-du-Loup"

5
10/04/2017

In town for Provincial RESQ volleyball and chose the BW on recommendation from friend. Very pleasant surprise - amazing breakfast! good bar and resto. and modern clean hotel with gym. Better than what we were thinking when we booked a BW and highly recommend if you are staying in Riviere-du-Loup

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your nice review!

"Black mold alert!"

2
05/04/2017

We have stayed at this hotel several times but this time we were shocked to find black mold along two sides of the bathtub. Obviously it has been there for awhile. We also found a cork from a wine bottle laying on the carpet beside one of the chairs. Makes us wonder if the room has been vacuumed. We would have requested another room but we had just driven 10 hours and were ready for bed when we noticed the mold. At checkout, when we told them about the mold and cork, the front desk clerk said he was sorry and would check on it.

Maria B, Front Office Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you for sharing your comments and to mention them on your departure! This has helped us to immediately correct the problem, as our maintenance team has already repaired it. We are very sorry that you have experienced this problem during your stay and, as you say, usually we have a high standard of cleanliness. I hope you consider to come back again soon! Great regards, Maria Barreiro Iglesias Front Desk Manager

"very good"

4
28/03/2017

clean, pleasant staff, good breakfast. The hotel is quiet. It is the best choice in Riviere du loup, no doubt. perfect for business, couple or even a family. Riviere du loup is a small and beautiful town especially in summer time.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your nice review!

"Very modern hotel, great amenities"

5
15/03/2017

This is the best Best Western Plus I stayed at, out of the dozens I tried across Canada. It looks like it got modernized very recently, everything is new and good looking, from the amenities to the rooms. Rooms are spacious, the bathroom has a nice modern faucet, a large tub, bedding is comfortable. Wifi is fast as well. I didn't try the gym but it looked well equipped, maybe a little bit bigger than the average gyms at hotels this range. They also have a spa with good prices. I got stranded there during a snow storm so I went to the hammam/sauna/jaccuzi, it was very nice and relaxing. It looks like they have a lot of meeting rooms for conferences as well. I would definitely stay there again! The only thing is the restaurant inside the was just ok, but I guess you can just go somewhere else to eat.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your review! We have two restaurant on site. One is more classic and the other one bistro style with poutine and tartar. I don't know which one you have tried, but if it is possible for you to give us more detail concerning your experience at the restaurant it would be appreciated. You can email us at [email protected] Stephanie Operations coordinator

"New and Clean - but needs customer service"

3
10/02/2017

Have stayed here 3 or 4 times. Plus points are room quality, parking, many accesses to the building. Negatives are several: if you book any other way than through Best Western don't look for loyalty points. They won't give them. They put a total of three newspapers out in the lobby for guests. No small shop where you get get a newspaper or sundries. As many others will note, the d.r. for breakfast is a major hike and hard to find. Buy the pre-pay breakfast when you check in.

"Good stay"

4
23/11/2016

A good spot to rest between Cape Breton and Toronto. This hotel is clean, quiet and the beds are excellent. No bad smells no surprises. The restaurant offers some good fare and the dinner / breakfast deal is good. $106 for two people two dinners, two complete breakfasts. We arrived a bit late and it was snowing so we did not want to go out searching for food. I thought it was all good value and would stay there again.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"A Gem in Rivière-du-Loup"

4
22/11/2016

Super modern, very comfortable hotel. Hotel staff were helpful in English. Some wedding guests were noisy around the lobby, but the our floor was quiet. Bathroom has a sleek design, nice shower. Glad we found this place.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"A Most Pleasant Stay"

5
21/11/2016

We helped our son move to Riviere du Loup and stayed at this hotel for three nights. From our check in to checkout was totally hassle free. Great room, great food in the restaurants, and a great bi-lingual staff. We particularly appreciated the manger, Maria, who expended great effort to make our stay a pleasant. We will always stay here during future visits. We paid extra for a view of the St. Lawrence and it was money well spent.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for the woderful comment! We are happy that you have enjoyed your stay with us! It will be a pleasure for us to welcome you again and you will come to visit your son!

"Nice Hotel"

4
02/11/2016

Poor quality of bed, noisy ++ and too soft. The k ing bed in our room needs attention. We loved the Restaurant as usual. This franchisee used to operate under Motel Levesque and in the past we went often by ski-doo during Winter time.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment. For your next stay, ask a room with a firmer mattress. We have firmer and softer mattress at the hotel. Take note that we are still welcoming snowmobile in winter time and that we offer a special package for people in snowmobile!

"The best Best Western yet"

4
01/11/2016

We stopped there by accident. Normally on our first day driving east from Ontario we get to Edmunston, NB or similar non-descript destination, with its selection of ho-hum chain motels with bad breakfasts. This time after a particularly trying drive (massive bottle neck near quebec City) we were too tired and went in to Riviere du Loup, chose the best looking hotel de could see and in we went. What a pleasant surprise. A gorgeous facility with conference center numerous facilities (spa , hair dresser, pool , hot tub) including a first class restaurant, with an excellent wine list. Best of all modern well appointed large rooms, and with exceptional bathroom. The topper is the kindness and consideration of the staff both at the reception but especially in the restaurant. The restaurant has an exceptional menu both for supper and breakfast. We noticed many local couples and groups dining here as well ( always a good sign when the hotel restaurant is competing with the local fine dinning restaurants). This combined with good views of the water, an extensive wine list, a sophisticated menu and moderate prices makes a winning combination. All in all not to be missed on any trip through this region, we definitely will plan our future trips along the Trans Canada Highway or through Gaspe with a stop here in mind.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your wonderful comments! It will be a pleasure for us to welcome you again in the future!

"Excellent Value. Large Room. Great Location"

5
28/10/2016

Passing through Riviere-du-loup on a motorcycle trip. Booked this late in the day. Got a great rate on one of the internet sites. Check in was fast, room was clean. Onsite bar and close to restaurants. Not too crowded yet we were assigned a room that seemed to be a mile away from the check-in desk. No big deal, just found it odd they wouldn't use rooms closer to the front desk.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"So Modern, So Comfy"

5
23/10/2016

Best Western Plus Hotel Levesque is the most modern hotel in which we stayed. The fixtures and artwork were very tasteful and very modern. We enjoyed the different modern fixtures, including a desk lamp that was a sort of swoop, a flat shower head which nevertheless does the job exceptionally, and a spout type sink faucet. The best was that all the comfort and luxury one would expect was also present. It was a pleasant combination of both. Staff were very pleasant and helpful. We enjoyed our stay immensely and recommend this hotel.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your great comments! It will be a pleasure for us to welcome you again in the future!

"Decided to stay elsewhere based on treatment by desk clerk"

1
20/10/2016

Approached the desk staffed with a man in a suit to inquire about available rooms. His uppity attitude was off-putting as he took forever looking at his computer to see if he had 2 rooms. This was obviously some kind of snobby delay tactic as if he would be doing us a favour if we stayed there. He dragged out 'the search' forever. He was the sole reason for us leaving and staying elsewhere. No smile, no friendliness, no class. Nobody needs this kind of reception.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, We are very sorry for the bad exprerience that you had at the Front Desk. This is really not the way we use to be with our guest. Be sure that the front desk agent will be meet on that concern. Thanks for your comment! Stephanie Levesque Operations manager

"Great Location For River View"

4
19/10/2016

Only a few minutes from the ferry that takes you to the other side of the St. Lawrence, this updated hotel has everything you may need......including an upscale restaurant. Our room was at the far end so we got our walking in without going outdoors :). Our only concern was with regard to the corded shower head which was not properly secured and had to be hand-held. Had we known that the evening before, we would have requested another room. When we brought this to the attention of the front desk on check-out there was no offer to adjust the bill with the only comment being they would let their service people know. Even the slightest token of compensation would have been appreciated.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Best sleep I've had"

5
09/10/2016

There's plenty of amenities at Hotel Levesque, but the one that made my stay was the bed. I could have slept in that bed forever. The rooms are large and modernly decorated, the bathrooms were lovely too. The shower was one of the best I've ever used as well. Really pleased overall. The staff we dealt with spoke English, so that was handy for us. :) Just a little noise from the hallway, but overall we really enjoyed our stay.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Overnight stays"

5
03/10/2016

WOW just about sums up this Hotel. It really is incredible. My husband and I stayed overnight here both going to and coming back from Quebec City and were blown away. We had a room with a King sized bed which was amazingly soft, and the bathroom was gorgeous - and sparkling clean. The room was quite large by normal standards and we were surprised at how quiet it was although we were on the top floor so there was no-one above us to make a noise!!!! We stayed here again on our return from Quebec City (ironically we were given the same room) and decided to eat in their great looking restaurant. We have never eaten in hotels before - always heard the same comment - "never eat in hotels" - but both meals were incredible. My husband had the Lamb Shank and I had the Duck Leg. The presentation alone was well worth the price and the food was delicious. My only minor complaint would be the TV channels. My husband is an American Football Fan and as we landed here on a Thursday evening and his New England Patriots were playing that night he was looking forward to watching the game either in the bar (that, too, is really really nice) or our room, but the only sports channel was French and they were televising hockey. Not everyone is a hockey fan!!!! Therefore it would have been nice if there was a Fox or CBS Channel for other sports fans. Other than that, we would stay there again in a heartbeat.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Best Hotel in Riviere du Loup"

5
28/09/2016

From check in at this very modern looking hotel to the an excellent meal in the the hotel restaurant. Wonderful, modern bathroom, comfortable beds, view of the St.Lawrence. An experience that will bring us back again and again. The staff friendly and professional. Great value for money.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Modern hotel in good location"

4
27/09/2016

The hotel is fairly central to the town and only a short drive or 20 minute walk to the centre or river. This is a much more modern and European style hotel than some Best Western hotels. Room was large and bright with large and comfortable beds. Bathroom was clean and well supplied. There is a bar on the top floor that overlooks the highway, and catches the evening sun. Quick efficient check in and friendly attentive staff. Overall a good stay. I would certainly return.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Couple Getaway"

4
26/09/2016

The hotel is beautiful with an outside bar overlooking the water. If you request a room with a view, request at least 3rd floor and above. The rooms are well decorated, clean and been updated. Pool and hot tub was out of service and the air conditioner kept us up for the night. Staff was very friendly.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"Not Your Standard Best Western"

4
24/09/2016

Stayed here 4 separate nights (May and Aug 2016) as a stop on trips down to the east coast. The rooms are clean, modern and large. Beds are very comfortable. The front desk staff is very friendly. Rooms face the St Lawrence for an extra cost, but if only staying here as a stop over, the rooms facing the back parking lot are fine. If you eat breakfast at the hotel, you can get your St Lawrence view while eating breakfast. The hotel offers a $12 breakfast voucher for their restaurant, which is a great price for what you get. The food is beautifully prepared and absolutely delicious. Rooms on the upper floors are preferable, 2 nights we were provided with a corner room on the first floor which was an incredibly long distance from the lobby and ice machine. Was also located next to an exit door, which could be noisy if people were entering/leaving from that location. The bathroom in the 1st floor corner room had a standard tub/shower combo, while the rooms on the upper floors had a lovely tiled walk in shower. Only negative note was the restaurant for dinner - after driving 10 hours and arriving approx 6:30p we were told that the restaurant was only serving those with reservations and would not be available until 8pm. Unfortunately we had to get back in the car and look elsewhere for dinner (there are options nearby, both within walking distance or a 5 min drive). The bar / lounge is also an option for dinner but serves mostly finger food, with low tables / chairs. Would definitely stay here again.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your comment! I'm sorry that you had to go somewhere else for the dinner. I will do a follow up with the F&B manager on that concern. We will be glad to welcome you again!

"Great place to stay "

4
22/09/2016

The online pictures don't lie. The hotel is across the street from the St. Lawrence river and our room has a great view of the river. The bar and restaurant are good. We would stay here again. It's a great place to stay between destinations.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"Overnight stay"

4
17/09/2016

We would stay here again the room was nice and big and modern. Only thing is bed very soft and so are pillows. Bed was workable but pillows way to soft would ask for firmer next time. The breakfast offered to guests for $12 is worth it and we was pleasantly surprised.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment! For your next stay, ask for firm bed and pillow, we have some!

"Impressed"

5
17/09/2016

This hotel is very modern and updated. The room was 10+. Beautiful deco. The bathroom was great. It even had a full size hair dryer (loved it). The beds were super comfortable. Free parking. Good service and friendly staff. Very impressed.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comments!

"Wow."

5
16/09/2016

This hotel is in reality a Premier. It has everything. Modern, super clean, comfy, well located, what more to ask. An excellent restaurant on-site. A real treat. The place has almost every thing you may want or need or even think about. If you are passing by, go there. You will want to go back there afterwards.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your wonderful comment!

"Pleasantly surprised"

4
15/09/2016

On arriving at this facility, I was pleasantly surprised. The exterior was modern industrial in design and much more appealing than the standard Best Western. This impression continued throughout the interior, including the room, which was significantly larger than the norm. The bar was lively, but if you just want food, the restaurant is preferable.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your comment!

"Beautiful, new hotel"

5
14/09/2016

This is a fabulous new hotel. Everything is spotless and brand new. Very nice upscale rooms and bathrooms. We were upgraded to a room with a great view of the St. Lawrence river. The restaurant serves great food. We enjoyed our meals. I had the lobster rolls, and hubby the wings and poutine...when in Quebec...right?

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Thanks for your nice comment!

"Excellent Hotel Riviere-du-loup 2016"

5
14/09/2016

Perfect Staff, Marie-eve was amazing, she gaved us some informations what to visit in town The food was amazing, September the 8th, 2016 for diner at 7pm the cooking was just too perfect, on he next day breakfast was excellent. recommand this hotel . we sleep like babies in room 401

"Overnight to catch the ferry in the morning"

5
12/09/2016

Great hotel, great beds, bathroom, location and staff. This was our second time at this hotel and would come back anytime. We were heading to the Charlevoix by ferry the next morning and this hotel is only 10 minutes to the ferry terminal. Oh, and the hotel restaurant is also very good.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your comments. We are glad that you have enjoy your stay with us. Stephanie Levesque Operations manager

"Impressive view & decor"

4
11/09/2016

The best western in Riviere-du-Loup is located on a hill that overview the Saint-Lawrence River. The view is amazing. The decor and design is modern and very pleasing. Restaurant is located on a balcony whith a breathtaking view of the St-Lawrence Estuaire.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your comments! We are glad that you have enjoy your stay with us. Stephanie Levesque Operations manager

"Not Your Typical Best Western -- Upscale and Modern"

5
10/09/2016

Spent the night here enroute from New Brunswick to Quebec. Had found this hotel on Trip Advisor. Not being a big fan of Best Westerns in the states, I was apprehensive initially. However, when I entered my room, I thought I was in a 4-star hotel. Plus, this hotel has a full service spa! At a Best Western hotel?? Seriously? The bed wa every comfortable, complete with a duvet like in Europe. The bathroom was very modern..everything was 4-star quality. I would definitely stay here again and highly recommend this hotel.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your comments! We are glad that you have enjoy your stay with us. We will be happy to wlcome you again! Stephanie Levesque Operations manager

"Clean and comfortable, but a couple of thoughts"

4
09/09/2016

My husband, 10-month old and I stayed in this hotel as a stop on our way to Sydney, NS. After driving for 9 plus hours it was quite nice to find our room clean, updated and very comfortable. We used the facilities, including the gym and pool. My only suggestion / comment with respect to the pool is that we'd arrived in Rivière-du-Loup to temperatures hovering around the 11 degree range and we're hoping to tire our son out in the heated indoor pool. Unfortunately, the pool seemed to be about equally as cool. We were only able to spend about 10 minutes in the pool before our little guy was shivering and we had to vacate. To some however, this may be perfectly acceptable, so certainly not necessarily a negative, more of an FYI. We were assigned to room 144 and the air conditioning unit rattled incessantly when on, so we turned it on full blast while out to dinner then off while sleeping. Hopefully, management can get this fixed soon. All things considered we had a good stay with a clean, modern and comfortable room.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks for your comments. The air conditioning unit has been change after your stay. The situation that you had with the pool is unusual. Ww will take a look. Stephanie Levesque Operations manager

"The Gaspe swing"

4
08/09/2016

Our first night was in Rivière-du-Loup. The reception was very helpful. Accommodations very comfortable. Rooms have been newly renovated. I would stay here again. Lots of charm in this little town. We did not stay here long as we were travelling around hey 132.

Stéphanie L, Manager at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thanks four your comment! Don't hesitate to come back! Stephanie Levesque Operations manager

"Loved our stay great view of the River and very comfortable."

5
07/09/2016

We haven't stayed at a lot of Best Westerns but if this place is an indication of what they are all like we're hooked. Stayed one night while on our way through. Hotel is newly refinished and our room was very clean and comfortable. Check in was quick and our room was on second floor overlooking the St Lawrence. The bed was great and it was a very nice and quiet. The hotel is well equipped with a bar area, pool etc. There are also other very good restaurants nearby. We will stay here again, for sure next time we are in the area.

"A wonderful stay in Riviere du Loup"

5
07/09/2016

Excellent view of the fleuve and a wonderful hotel. Very clean. Worth the price.We would stay again on the way to the Maritimes. Wished we would have stayed 2 nites and take a tour to see the whales. Nice dining room,not your usual BW eating place. Very good food. Enjoyed it a lot.

"What a nice hotel!"

5
06/09/2016

This BW far exceeded our expectations. It's updated, immaculate and very contemporary. The hotel is spread out and the room was large. The bathroom was large and very upscale. We had lunch in the hotel bar restaurant and breakfast in the regular restaurant - both meals were excellent. The bar has an outdoor terrace facing the water which was nice. The hotel appears to cater to business groups and meetings and is set up perfectly for same - not sure how it would be to stay when a large group is booked as far as dining and using the facilities go. There was a salon on the premises and I suspect other services as well. We have only good things to say about our stay.

"Superb"

5
06/09/2016

Outstanding hotel!! This is my second time staying here. Impressed both times. The room was spacious and very well set up. Two comfortable arm chairs overlooking a fantastic view of the St Lawrence. Bathroom/shower were very clean, modern finishings and very large. Hardly any noise heard from surrounding rooms or hallway. Internet was easy to connect to, very reliable connection and fast. Easy to get to and from the highway, in quiet surroundings. Front desk staff were very friendly and helpful, both at check in and check out.

"En Route overnight stay"

4
05/09/2016

Overall good experience. GPS necessary to find hotel coming off the Trans Canada from the east. Not a typical BW, but a high quality hotel in all aspects including excellent and courteous staff and first class accommodation and amenities. Does not offer the traditional BW free hot breakfast.

"The hotel is excellent all around"

5
03/09/2016

We have been travelling by car for past 6 weeks travelling to NFLD and back to Winnipeg ..we have stayed at many hotels along the way and this has to be the best of all. We have stayed at many of the competitors as well as a number of other best western but this one is far superior. The restaurant is superb and I had a excellent duck breast at a very reasonable price. The room is very well appointed and spacious. The bathroom is huge and the staff are more than helpfull. Also of note the beds are very comfortable and a abundant of Hugh towels Norm

"Modern updated "

4
01/09/2016

This hotel was renovated 2011-2013 and remains in good condition. Very comfortable beds and duvets. It was clean and staff were efficient and friendly. Some of the things seem cheap, eg, toilet paper holder crooked and loose and the doors seem to be the same old doors from old hotel. Still I was impressed with the style and quality for a Best Western. We used Airmiles to book it on a trip to/ from Quebec in August-Sept 2016. Travelled with our 3 daughters aged 13,11 and 8. Used our camping cot in room for youngest. Our 11 and 8 year olds enjoyed the very small modern pool and kids' modern waterfall. It is a very small space but still something kids look forward to after a long day of driving.

"Quick & relaxing stay"

4
28/08/2016

My boyfriend and I had a quick stop over here. The king bed was very comfy and we were exhausted so it was perfect. We paid extra to have the river view room and it was worth it. In the morning, we got the breakfast room service and it was really good. The only negative is the Keurig coffee machines in the room and that they only supplied the powder coffee whitener.

"A notch above the others"

5
25/08/2016

If the modern design and architecture of the recently refurbished hotel give it a bit of a box-like look, it certainly would qualify as the best "box" east of Quebec City, no disrespect intended. Now that we have stayed here several times, we placed it among the top of our preferred hotels when traveling to the Maritime Provinces or the Gaspé Peninsula. Easy to get to from the highway, it is located only some 15 minutes from the Ferry that takes you across the St. Lawrence river to the Charlevoix region. About half of the rooms have a lovely river view. They are very clean, spacious and comfortable, with no lack of amenities. The tastefully done landscaping allows for ample parking space and is impeccably maintained. Along with the elegant simplicity of the large reception area and the stylish dining room, with a terrace overlooking the River, they give the hotel its distinctive characteristics that place it a notch above the others. If this review has been helpful, please let me know by clicking on Thanks below.

"Hopefully gets better with time!"

3
25/08/2016

My wife and I recently stayed at the Hotel Levesque for one night and experienced a less than stellar experience from the staff. This is too bad as the hotel property and room were very nice. We decided to eat late in the Resto Lounge after a late drive from Montreal on our way to the Maritimes. My wife asked if a certain menu item could be prepared differently than stated and our server said yes. After more than 30 minutes the restaurant manager came out and told us that the kitchen could not prepare the food as requested. We then reordered and waited for another 30 plus minutes for simple food items. At that point our appetites had lessened significantly and could not understand the reason for the delay. Our server never once apologized which was inappropriate as we are reasonable people and understand if something cannot be done if explained to within a reasonable amount of time. As we were the last customers in the lounge other than one person at the bar who knew the bar staff, the bar staff seemed to act as if there was no one there but themselves which I felt was not appropriate. We complained to the restaurant manager about our experience and she could not apologize and say so sorry enough. Too little too late unfortunately. She offered to buy our breakfasts the next day which helped lessen our bad experience. The next morning the shower handle pulled off in my wife's hands and we were left with cold showers. At that point we just wanted to leave and head on our way. We let the front desk know but again no apologies and a seemingly indifferent attitude. As I said the hotel property, room and bed were great but the staff interaction experience was far less than great. I only like to give positive reviews but felt compelled to pass on our experience in the hope that the hotel manager reads this and improves where necessary.

"It shouldn't be this difficult"

2
24/08/2016

Booked this for a stopover between PEI and Toronto. The city is pretty and the view of the water from the hotel is spectacular - I wished I had paid extra for the view. Check in was fine, but when we got to the room, we found 2 bathing suits from previous guests crumpled up on the floor, so it's clear that it wasn't cleaned very thoroughly. When I called front desk to ask for the pillows and bedding to be switched to non-feather due to allergies, this seemed very difficult. After an hour and a half, I called front desk again as it was getting close to my kids' bedtime, and the desk person said she would come up soon. It seems there was no housekeeping staff on? The font desk person brought 2 smelly blankets and non feather pillows and handed them to me so that I could make the bed up with the bedding. The blankets smelled so bad, I turned the AC in the room down and slept without. The pool was TINY and crowded and murky. This place needs to improve housekeeping in terms of presence, thoroughness of cleaning, and supply of linens.

"Excellent hotel!"

5
21/08/2016

Great stop overnight on our way through to the maritimes. Clean, new, friendly staff and excellent amenities. Although the pool is small, this is the best from this franchise that I've stayed at. Highly recommend for couples and families!

"An unexpected surprise"

5
20/08/2016

Just as many reviewers before me I was extremely surprised by how lovely this hotel was. The decor is modern, beautiful and chic through out the hotel. Rooms are spacious and very comfortable. Shower was large and great water pressure. The staff were professional, friendly and very attentive. The breakfast was outstanding!!!! I've never experienced such an exquisite cuisine in a hotel ... The homemade jam was divine. The pool is small but kept clean sand the kids still enjoyed it. 2 thumbs up for a delightful experience!

"A first class hotel. "

4
19/08/2016

Had a comfort room called comfort room because it is very far from the main deck and I would advise people to choose it over the regular room as the price is lower simply because it is far from the main desk but is of the same high quality as the more expensive room. It has a view of the river and parking right below our room. We chose the first floor because of the luggage we had otherwise, the second floor gives you a more lovely sunset. The room seemed new, it was very and appealing. I was disappointed that this BW PLUS did not include breakfast as the ones in the USA. As it was high tourist season, the price was right. Next to the hotel is an excellent restaurant, the St-Patrice... highly recommended. We stayed one day on the way to Matane and 2 nights on the way back insisting we have the same room.

"Nice place with friendly staff"

5
17/08/2016

Great experience at this Best Western, great restaurant choices, friendly staff and clean, comfortable rooms. We had a great view of the St. Laurence River and staff provided suggestions for local activities as well as a free glass of wine at check-in.

"Dinner at hotel, not a staying guest"

5
16/08/2016

Had a wonderful light meal in the bar overlooking the river after a long day on the road. Service was very professional, courteous and accommodating. Choices from all available menus. Would dine here again when's the community.

"Great hotel. Unfortunate room service. "

3
13/08/2016

On our way to east coast from Toronto so a nice place to stop. BW is just off the highway and very modern and clean. $150 a night plus tax is pricey for BW with no breakfast included but it is a busy spot so they can charge this. Bathroom is large, modern and excellent! We decided to stay in for dinner and watch the olympics so we ordered room service. I walked down to restaurant with my 12 year old who speaks French. Luckily Isabelle in restaurant was lovely and she spoke very good English! The restaurants looked very nice but we were wanting to stay in. We ordered 4 meals and a Caesar salad. Isabelle said it would be about 20 minutes. I put on room tab and added 15% tip when I ordered. We were in no rush but it took 40 minutes. Just good to know. Poor delivery guy could not speak English which was ok as in Quebec (!) but he couldn't deal with problems! He didn't bring a copy of the bill which was odd. The poutine was cold and there was no gravy (we asked for it on the side and Isabelle said no problem); there was no Caesar salad; there was no salt and pepper or parm cheese. I called Isabelle to let her know and she apologized. We ate what we had and waited. Seafood pasta, chicken pasta and meat pasta were good but small portions (our daughter left a very large lump of meat sauce as not nearly enough pasta - which costs nothing!) and there was no extra parm cheese and no pepper which is necessary with pasta! ... Delivery Gentleman came Back when we were done pasta with poutine and gravy for daughter (fries now cold as they didn't change them), "parm" cheese (not sure what kind it was) Caesar salad and salt and pepper. Appetizer Caesar had bagged croutons, fake bacon and fake dressing (tasted like Renee's) for $10. We expected much better overall based on prices and reviews. We Paid over $100 for room service to have a very mediocre partially cold family dinner which arrived not all at the same time. So, hotel is great. But a big pass on the food which is too bad. Def not having breakfast tomorrow! Staff are very nice and friendly but product can't deliver so impression suffers. Maybe not offer room service unless you can meet average expectations? We will definitely stay here again but not eat at restaurant!

"Great hotel - ask for a view"

5
13/08/2016

We stayed at this property on Aug 12, 2016. I had actually booked through Expedia so I didn't know where the room would be located. When we arrived we were pleased to see the hotel having such a modern look to the outside. It has a nice out door patio for the Les 171 bar where you can sit for a drink or for food. The lobby is nicely decorated as are the hallways. Our room had a king bed, mini fridge, two chairs, very modern desk and lighting. Very clean and modern bathroom as well. An excellent view of the water! And of the sunset! Would highly recommend this hotel.

"check your reservation"

3
12/08/2016

We reserved a room had confirmation only to show up and were told my reservation was for the following week. Had 5 witnesses that I booked over the phone for the correct date was ask to give them a minute. The next gentleman comes up and hears the hotel was full. By this time Maria (shout out to you) comes to the rescue. Not only did she cancel our reservation for the following week, but she made a few phone calls and got us a room. Maria was calm, friendly, caring and smiled as she fixed someone else's error. We got a room. Thanks Maria 5 stars for you out of 5. View - out the front door water. Rooms - clean, warm, welcoming and you feel relaxed. Pool - very small Food - expensive and limited menu. Travel book mentioned two places to eat. Thought one might be more family friendly. Reception area - large, airy, up-to-date, welcoming. Beds - wonderful and pillows embrace your head. Not use to not having a break included in price. We travelled Quebec, New Brunswick and PEI and the same on the return to Ontario. This was the only hotel not to offer a breakfast. Why call it a PLUS? It looked nicer but really nothing to make it something I call a plus. Now the big question would I stay here again? Yes

"Very nice hotel"

4
12/08/2016

Very modern hotel with changing colours of lights at night. Looks almost out of place in this quaint city. You drive along a small two lane street with small houses and shops and then...Wham, a big modern hotel pops up. Very spacious lobby with elevators and a conference/banquet area in the back, accessible with a separate entrance. Very clean and modern common area washrooms. There was a small pool but smelled of heavy chlorine. The unusual thing about this place is that you have to get your pool towels at the front desk. The doublebed room was very spacious and well appointed with modern faucets and a shower. There is a hair dryer available but it is black and on the black shelf at the back and can be overlooked. Lots of plugs for electronic devices but be aware that you can only have 3 devices for the free wifi. There is a coffee pod coffee maker in the room with a small fridge and a nice size counter area. A restaurant is on site with a big patio overlooking a small motel and the St.Lawrence. Only draw back with this BestWestern plus is that they do not have a complimentary breakfast but there are lots of nice restaurants along the little strip. For those with mobility issues, the second floor rooms can be accessed through the back door where there is a ramp and you don't have to wait for the elevators. Ice and vending machines available just off of the lobby. There seems to be a Spa on site but we did not visit. Try to get a high floor on the front side of the hotel with a view of the river. The staff is bilingual but seemed kind of cold towards the English speakers. Ample parking at front and rear of hotel.

"Modern, Clean and Comfortable"

4
11/08/2016

We had such a good sleep here which is really all that matters when you are stopping on your way home from PEI. I usually like a breakfast included which this did not have and I don't know why bother putting in a pool so small, we didn't bother using it. However if you want a seriously comfortable sleep stay here.

"Modern hotel in a quaint city"

4
10/08/2016

Stayed at this hotel on the way to and from the Maritimes. Was surprised at how unique the hotel's exterior did not seem to blend into the rest of the town. Unlike other Best Westerns, breakfast was "offered" at an additional charge but it gave us an opportunity to venture out into town and discover. Found the check-in and out experience professional but a bit cold.

"Great Hotel for families "

5
04/08/2016

We stayed here with our two children 9 and 12. We loved this hotel. It was clean and the front desk was bilingual and very helpful. We would stay here again. The pictures are exactly what you get. Very close to the harbor for the whale tours which was great.

"Like something from the future, great Best Western"

4
04/08/2016

This stay was super brief as we used it passing from the Maritimes into Ontario, so keep in mind this review is based on only a few short hours, but this is the nicest Best Western I have ever stayed in. First, it's in an excellent location. Second, you know how some hotels have uber modern fixings which sometimes serve as a facade to detract from the lesser-things in their location? Well this hotel is NOT like that at all. It's super modern fixings and amenities are simply really nice fixtures in a really nice hotel. Third, it's super clean and very comfortable. Steer clear from the pool though, unless you're there to capture the phenomenal view of a sunset, because it's not very clean and has several unidentifiable floaters (ew). Aside from this, I would definitely stay here again.

"Luxurious respite at the half way point from the Maritime to Ontario "

5
04/08/2016

We booked a double bed room on Priceline for $104 USD. We were driving from London ON to Sydney NS, and this is the half way point. We rolled up at 11 pm, and immediately recognized this place for its unique blue light exterior. This hotel looks like it was built a tech conference in silicon valley. Beautiful exterior and interior, with modern and clean rooms. The beds were perfect, the shower was perfect - everything about this place was just as great as the first time we stayed here when we made the trip 2 years ago. Inside it has a fancy restaurant with delicious food. If you are eating low carb, there are not many options - if you have no dietary restrictions you have to try the Eggs Benedict with Smoked Salmon.

"Modern hotel but looks better on web than it is "

3
03/08/2016

On the web this hotel looked phenomenal, modern, nice rooms and great facilities. It is modern however the pool is tiny. The room is spacious and modern but there was a strong smell from the carpet and no windows to open. Service was friendly and the price we paid was good so overall it was ok

"Clean & Comfortable Room"

4
03/08/2016

We stayed overnight at the end of a long road trip to NB,PE, & NS. We were very pleased to have a very nice room with comfortable beds, and a very clean bathroom. We were on the ground floor with easy access to our car.

"Modern Hotel But Needs Improvement"

4
02/08/2016

The hotel was modern and beautiful and the staff was very kind. When we got to the hotel we asked if they could change the bedding from feathers to cotton however, when we got to our room, the bedding and pillows were feathers, we were notified that they were synthetic feathers however, when you have an allergy feathers are feathers. They ended up taking away the pillows and blanket and gave us a non-feather blanket yet they didn't have any other pillows. Also, our fridge was warm so they got us a new one.

"Great Experience "

5
01/08/2016

Stopped over in Reviere du-Lope enroute to the Gaspe, this place is very modern and new, this a Best Western Plus but it would say it is a Plus x 2. I could not find anything to criticize, that is unusual for me. Great view of the St. Lawrence River as well.

"surprisengly good"

4
01/08/2016

We stayed at the BestWestern for only a night but we were really happy, when we saw the rooms. We had a standad room but it was clean and quite big. After a long drive we took a little snack at the hotel bar. The food was good, but it took about an hour to get it. They were really busy. For a layover the hotel was perfect.

"Not great for kids"

3
30/07/2016

My parents stayed here and raved about it. The rooms are clean and the desk staff was considerate, warning me that there was a wedding so I should call them if noise was a problem. I thought they meant people being drunk and loud in the hall at midnight. Nope - it's 830 pm and my room is booming from the DJ's tunes from the actual reception. Not much point calling to make a noise complaint about that. Note: if you book on a Saturday, ask first if they're hosting a wedding. Then the pool: tiny, dirty, with crazy slippery tiles around it. It looks pretty, but they don't maintain it. The filtration system couldn't keep up with the kids using it. Hair floating all over the place in it, and random chunks that I chose not to investigate. With six kids in it you could barely move. Since I was arriving late with 2 kids I ordered food delivered to the room. It arrived without the drinks we ordered, or utensils, so they had to run back. The food was average, the portions small, the bill hefty. The building is impressive. The beds are comfortable. The rooms are modern and clean. A walk in the hall reveals that people clearly don't respect the no smoking rule but my room doesn't smell of smoke. I'm sure some of the better rooms have a gorgeous view of the river. The only reason I'd stay here again is because there isn't anything better nearby.

"Hands down, best beds ever!"

4
29/07/2016

We really enjoyed staying at this beautiful hotel. It is 5 star in our books. The lobby is beautiful and my husband said the lobby washroom was amazing! The decorations in the room are so modern clean and tasteful. Unfortunately our fridge didn't get very cold. We spoke to another guest who had the same problem. They called front desk and it was replaced. I should have done the same. There was no freezer in the fridge. The beds! The beds were so comfortable. I didn't want to get out in the morning. My kids slept in (and they NEVER sleep in!) I will never forget these beds! I want the same bed for my home. I haven't slept this well in months! We used the pool but found it a little small and unfortunately the depth was over both of my children's heads. There was no hot tub which was a little disappointing as the pool was a little cool. I walked by the restaurant and it smelled delicious! The reason I gave it 4 stars was because breakfast wasn't included which I thought was the case for all Best Western Plus'. If ever in RDL, stay here. You will not be disappointed.

"Very nice hotel "

5
29/07/2016

This place is wonderful! Rooms a big enough and well equipped. It seems that everything is just as new. The beds are soft and the room is overall clean (also the towels). We will come back for a visit! One of the best 'Best Western Hotels' we have been. Hotel is also nearby parc de la pointe and parc des chutes.

"Breathtaking"

5
27/07/2016

This hotel is such a hidden gem! We had a gorgeous new room with an amazing view of the river. We just stopped over to sleep on our way to Ottawa, but the hotel was so great, it would be terrific for a return visit!

"Top notch hotel"

5
26/07/2016

There was only one thing that we could complain about at this hotel. Entrance door 9 at the back of the hotel has a set of stairs down to the door from the parking lot that made it difficult to get the luggage to the room. There should be a ramp to make it more accessible. The hotel itself was very modern with a lot of neat items that I have not found in 5 star hotels. The shower head in the tub was the best one I have ever had the pleasure of using anywhere. I even tried to find out what kind it was so I could get one for our ensuite at home. The bed and bedding were comfortable and very luxurious like on a cruise ship. Having stayed at other Best Westerns I would rate this one the best and it would compare to a Hyatt or Hilton hotel.

"Very nice hotel"

4
26/07/2016

Beautiful hotel. If you are looking for modern and extravagant, this is the hotel for you. If you are looking for a pool, this is not the place to stay. Very small pool in a large room. If you are looking for a continental breakfast this is not hotel to stay at.

"Best Best Western!"

5
26/07/2016

We only stayed here for one night but it was a very comfy one! Our room was very spacious and modern, the bathroom was great with a large walk-in shower, good quality towels and toiliteries. It was a wet day when we arrived so it was very convenient to be able to eat in the restaurant as opposed to having to walk into town. Food really good and excellent service. Loved the decor too. Breakfast was superb although it wasn't included in the room price, very reasonable,again excellent service. Room overlooked the river which on a sunny day would have been wonderful. Definitely the best Best Western we have ever stayed in. If we were out this way again would return, highly recommend.

"Modern hotel in Rivière-du-loup"

4
25/07/2016

Hotel Lwvesque has gone through a recent modernization which has transformed it into a French type avant-grade hotel. But it has a cold atmosphere to match it almost all white interior. It is nonetheless a good hotel with comfortable rooms, two restaurants, and a friendly and helpful staff. It is a twenty minute walk from downtown, all uphill so you may need to drive if you are in a rush, have mobility issues, or you visit in a Canadian winter.

"European type amenities on the north shore of the Gaspe"

5
25/07/2016

Beautiful on the outside, gorgeous on the inside with an unusual large, beautiful, high ceiling lobby. The rooms were contemporary again with that European, Scandinavian flair. The bed was super comfy. the bathroom compact but elegant. Loved this Best Western.

"riviere du louop"

5
25/07/2016

sensational Best Western. Best I have been in and we are platinum members. the hotel and room were beautiful and the comfort of the room outstanding. the bed was super comfortable, the bath tib was like a Jacuzzi tub, the decor very pleasing. We toured the old town of Riviere du loup to get a feel for the community. We ate at restaurant du St Patrice which was excellent.

"Over-rated!"

2
21/07/2016

My wife and I found out what the "PLUS" is for; everything is extra; small pool, okay, but hot tub? $25 extra to use the spa. Breakfast, usually included, not! The room was clean and everything worked, even the TV after 2 service trips. We've stayed at BWs for many years, but never again the "plus". This hotel just lacks some heart!

"Gone downhill ... disappointed"

1
19/07/2016

We have stayed at this hotel 3 times before and enjoyed it. Last night we stayed there and were so disappointed that we will never return. We booked our regular suite ( room 227). When we arrived I stayed outside to grab some minor things from the car and my husband checked us in. I went up the the room and he said he had already called about the cigarette smoke in the room. We were not offered an alternate room. The desk clerk brought us a deodorant spray. She said it appeared to be coming in the bathroom vent and was very strong. The room hadn't been cleaned properly, it was dusty enough to write your name in the dust. We even found a ping pong ball in the room. At 3am we had to get up and spray the room again because the smoke smell was so strong. I laid awake with an irritated throat and we decided to check out at 6:30am with no breakfast and no discount. The room cost was over $250.00 . That was our final stay. So disappointed, no apology, no offer of an alternate room, no discount, dirty room and no sleep.

"If you need a hotel, this is the one you should choose"

5
19/07/2016

If you are in the area, do yourself a favor and stay here, you won't be disappointed. Everything was flawless. A great experience, really nice, comfortable room. And the restaurant is very, very good. We will be going back.

"The Plus in Best Western"

5
18/07/2016

We have stayed at many Best Western and Best Western Plus Hotels over the years. We have found this hotel to be extremely clean, having a nicely decored bathroom and living space, and was supplied with clean and comfortable bedding. It was refreshing to see that after a long day of traveling that coming into a fresh, clean and comfortable room could be so enjoyable. It was well worth the money for us to book here. The location was important for us as we wanted a hotel located between Quebec City and Edmundston N.B. that was better than economy and still affordable. We found this hotel exceeded on both these expectations.

"1st stop from Toronto to Halifax.."

4
17/07/2016

Fortunate to have opted to stay for the night on our road trip to the Martimes. It is newly renovated, very clean and up to date furnishings. We were given a room overlooking the St. Lawrence River and the view was very nice. Woke up early to use the workout room, although earlier than 6:00 am the desk person was kind enough to let me in (older gent, thank you). Looking forward for the next trip and have same for accommodation.

"Quebec Delight"

5
16/07/2016

Exceptional location. Facility was above what we expected, clean and contemporary in decorations with original art on the walls. Staff were courteous and friendly at the same time. Although we did not speak french, the staff graciously spoke english.

"Fabulous Facility"

5
15/07/2016

We have not stayed here since they did the extensive renovation and were in awe. It is beautiful. The room was beautifully appointed and well designed. The bathroom with the walk-in shower is super - no more climbing over the edge of the tub. This is our hotel of choice if we return to Riviere du Loup.

"Good choice"

5
13/07/2016

Very nice rooms, good restaurant (Le griffe) with friendly staff and good food. The breakfast was great. Homemade bread, jam and beans available. The rooms were large and comfortable. The modern plumbing was a little confusing to us older folks. Would suggest this to anyone. I was pleased with our choice.

"Clean and spacious"

4
13/07/2016

We stayed here on a trip from PEI to Ontario. Liked it so much we stayed in it again on our return. I wasn't able to get the beautiful water view we had on our first night for the return trip but the room was just as nice. Coffee maker , mini fridge, nice walk in shower. Very modern and up to date. Elevators come very quickly. on site restaurant and pool.

"Riverside Hotel"

5
08/07/2016

We stayed here one night and were extremely satisfied with all amenities. The rooms are large and very comfortable. Our rooms were on the ground floor near the pool and spa. We did not really have time to make use of these facilities but they looked very nice. The restaurant and bar are on the second level overlooking the river. Great food and drinks watching the sunset, although it did take some time to get the attention of the servers since they appeared to be very busy.

"Fantastic Hotel in the heart of the town"

5
08/07/2016

I've stayed in many hotels over the years and this one is top notch! Extremely clean common areas and rooms were top notch. The room and bed were more comfortable than some luxury hotels I've paid 3 times as much for!

"A return trip"

5
08/07/2016

We had stayed here on a previous trip 11 years ago but it had been redeveloped & un-recognisable. On arrival the reception was unable to find our booking but the manager upgraded us to a larger room where we relaxed for a while before enjoying a lovely meal & a sunset view across the river in the hotel's Le Griffe.

"Awesome... but traffic noise..."

4
07/07/2016

Love our room and the hotel. The traffic noise is strong though. Bring white noise. We have a 2 queen room and theres enough space to cram in the pack and play for our baby. The tub is super deep. Hotel is very clean. So nice to end a day of road tripping here.

"Unique Hotel With Very Comfortable Bed"

3
07/07/2016

My husband and I stayed at this hotel for one night. The hotel is close to the river and easy to find. There is plenty of parking although most are quite a ways from the front door. Upon check in we were advised that we were given a better rate - saved ourselves $20. Our room had a queen size bed and we overlooked the water. The bed was super comfy but my husband found it too soft and had a sore back in the morning. The room was not large enough for the type of furniture in it. The bathroom was not a bad size but on the small side. The shower could have been a bit larger. The shower head was great and had good pressure. I found that the building itself was not constructed for soundproofing or with products to help reduce noise You could feel the floor bounce when you walked on it and you could hear everything going on in the hallway - was very loud. There is no breakfast at this hotel. You do have a Keurig coffee maker which makes not bad coffee. Check in and out was easy and the staff at front desk were friendly. The outside of the hotel is uniquely designed and inside the unique theme continued). There were large cylinders around the property which changed color continually - very cool to watch.

"Modern Hotel"

5
07/07/2016

If one is looking for a modern hotel, this is it! Although "modern" is not my favourite style, this hotel was extremely comfortable and provided all amenities. Maria (front desk manager) was fabulous! She took the time to not only assist us in getting the best room for our needs, she also introduced herself...this rarely happens that someone will make a hotel stay "personal'. Maria is a valuable employee!

"Modern, Clean, Comfortable"

4
06/07/2016

Modern looking and decorated hotel. Rooms were nice and spacious, very clean. Washroom as a little small, but okay for one night and shower was very enjoyable (adjustable shower head height was a nice feature). Many entrances make it easy to access your room often without the need of an elevator. Close to restaurants (walking distance) or a short drive to the downtown area.

"Excellent value and experience"

5
06/07/2016

My stay at this hotel was exceptional. The service was great, my room was clean, elegant and very comfortable...one of the most comfortable beds I have ever had in a hotel, and I've stayed in a lot of hotels. The food at the pub, as well as the service, was excellent and, again, an excellent value. It is not often that one feels like you are getting more than you pay for but this was definitely one of those times. I would recommend your hotel to anyone I know travelling this area!

"What a great find"

5
04/07/2016

Beautiful modern hotel, friendly helpful staff and a terrific restaurant. Large comfortable room with luxurious linens, this is a five star hotel. What a bargain, cannot say enough good things our stay. Do yourself a favor and stop here if traveling from Ontario to the Maritimes

"A surprise but excellent stay!"

5
01/07/2016

We were a group of five sports cars on a road trip to the Maritimes. The exterior of the hotel was very eye appealing and the interior was also nice. We dined in a separate room which would probably hold twelve and it made for a very nice atmosphere. Our server and our meals were excellent. Highly recommend this hotel.

"Unique Facade but typical service"

3
29/06/2016

I was advised to stay at this hotel by travellers who recently visited there. I usually stay in Levis but i was told this would be a great place for me. Interesting building with very modern interior and an artful facade especially at night. I travel a great deal and enjoy road trips but I seem to never find a decent place to stay in Quebec - I am an English speaking Canadian and I try to speak my limited French to engage people but it never works - when you train your staff all members should be amiable especially when you are running a business for travelers who are looking for a bit of comfort and kindness on the road. The front desk staff upon arrival was fine. Our breakfast server in the morning at the restaurant changed and when we ordered the vegetarian omelette, it arrived with meat. Yes, it was changed but no apology was given. The cleaning staff were not welcoming either no matter what language I used to engage them. I believe the management should address this issue or you will lose many customers. And rather than responding with a typical generic apology underneath my review - save your energy and remind your staff, all of them, that paying customers should be made to feel welcome and not judged. Bottom line, no matter what I look like, I am Canadian but I never feel a sense of national pride when staying at establishments in Quebec. Too bad though - the place looks nice but that's where it ends. If anyone can recommended a decent establishment in Quebec because I drive through there a great deal, please make contact.

"Greta Stopover in Riviere-du-Loup"

5
28/06/2016

The Hotel exceeded our expectations and had a great view of the St. Lawrence River. The staff were friendly and efficient and both the dinner and breakfast were very good. The room was clean and well appointed.

"Big room, nice view, great breakfast"

5
27/06/2016

Let me add my praise. The rooms are big and well appointed. The bathroom is large, as well, so one person can be at the sink while the other showers. The view is a bit far back from the St Lawrence, but with an odd number on the 4th floor, it still is very nice. And the breakfast was a great surprise. Ham and cheese omelet for me (with excellent crispy potatoes) and a yoghurt and fruit for my wife--plus good tea. And the evening before, we wanted just bread and cheese in our room (plus wine) and had bought some earlier in the day. I asked the restaurant for plates and knives. They supplied good ones, no questions asked. Beats the pants off anyplace else in the price range.

"Modern, clean and fresh"

4
26/06/2016

This hotel is very cool, with nice modern fixtures and design. The lobby is enormous and the hallways are wide. Our room on the third floor had views of the St Lawrence from the wall to wall windows where we could watch the ferry come and go. The king size bed was super comfortable. The bathroom had a walk in glass shower and waterfall tap on the sink. There is an in house restaurant, but we walked 20 minutes to the central part of town where there are many restaurants. There is a tiny indoor pool. The fitness room has a few cardio machines, free weights and a universal machine. Pleasant desk staff and very clean hotel. Would definitely stay here again.

"Great value for a modern clean property."

5
23/06/2016

We stayed on the way to the Cabot trail and did whale watching. We liked the hotel so much that we adjusted our trip so we could stay at it again on the way back. The hotel is clean, modern and has very comfortable beds. Many rooms over look the St. Lawrence seaway. Both nights we stayed there were large function (Graduations) but other than the number of cars in the parking lot this did not disturb us in the least.

"Hotel Stay"

5
21/06/2016

This was an amazing hotel with great services including a spa and restaurant and bar. All services were amazing. I recommend staying at this hotel for business or pleasure. The food was excellent in the bar and watched the sun set over the water while eating.

"great stop over on the way to New Brunswick"

4
19/06/2016

It was a great hotel, the room was awesome- clean and neat --beds were super comfy -- We had wished we were staying longer than 1 night. The staff was friendly and it was easy to find. We would certainly stay there again.

"Trip through Quebec"

4
18/06/2016

The Best Western Hotel Levesque in Riviere du Loup was great. The staff are very friendly and very polite. I would definitely stay there again. The room was extremely clean and nicely decorated. Very nice hotel

"Exceeds expectation"

5
14/06/2016

Conveniently located along the trans-canada Highway. Unexpectedly spacious room for a motel. Extremely high quality bed linen and comfortable beds. Huge soaking bathtub and strong hot water rain head shower. Exquisite toiletries. Good size flat screen TV. Very good dining room. Reception service was friendly and welcoming. Highly recommended.

"Architecturally beautiful with views"

5
05/06/2016

I love this unusual hotel! The decor and design are gorgeous and unexpected for a Best Western. Get a waterview King and be there for the sunset. Comfort, professionalism, modernism at it's finest. Who is your decorator? Fabulous place for a romantic weekend. Town is charming with shops and restaurants. The beds were soft for us but we like a firm bed.

"Worth going back"

5
31/05/2016

We have been stopping at the Hotel Levesque for many years and always found it a perfect stop. Since they have rebuild a few years ago their accommodation is not only perfect with clean and well appointed rooms and a view of the Saint Lawrence River but the restaurant in the Hotel is excellent. We will continue to stop there on our way to the Maritimes.

"Great Stopover Location"

4
30/05/2016

Great stopover hotel between Ontario and New Brunswick. The hotel is almost brand new, the rooms pristine, the staff friendly and the view picturesque, if you are on the "aquaside". Floor to ceiling windows, overlooking the river and the sunset. Comfortable seating in suite. Worth the drive to Riviere du Loup-which is a quaint, architecturally interesting town and has nice shops and restaurants. The breakfast served in their restaurant is quite nice and they offer a breakfast coupon special price if you ask at the front desk. We would recommend this hotel and we will return.

"Lovely Hotel with great Food"

5
30/05/2016

Stayed here for 1 night. Hotel recently renovated and everything about it is new and crisp. The room was very spacious, clean, bright and quiet with a small fridge. The mattress was not as firm as I like but the bed was very comfortable and I had a great sleep. Found the AC a little noisy but got use to it quickly. The bathroom was very clean and updated. There was no tub but a huge walled in shower that was fantastic. Found the food for a hotel was superb. Had an evening meal in the Resto-bar Terrasse Le 171. The food and service were both excellent. We tried the apple and fennel salad with homemade gravlox, mussels in wine with french fries and a wonderful chocolate truffle for dessert. Breakfast was also excellent and one of the best breakfasts we ever had in a hotel. You had a choice of 6 or 7 menu items...waffles, french toast, omelets, egg benedict, yogurt parfait. Lots of fresh fruit came with each item as did toast with homemade strawberry jam. This will be our hotel next time we are in Riviere-du-loup.

"Modern, contemporary!. Not your mom's Best Western! Fabulous!"

5
29/05/2016

We stayed for only one night. We could have stayed for a week. When we entered our rooms, we celebrated. Floor to ceiling windows, overlooking the river and the sunset. So modern, so clean, staff friendly and accommodating. Walk around and check out the decor in the whole hotel, it's worth the time. Look up, down and all around; someone is a design pro! The beds were very comfortable, the bathrooms huge, the chairs comfortable for a long sit. We had a waterside(aquaside) King suite. Perfect for couples, romantic and lovely. This was our 4th hotel on vacation and so far, our favorite. Worth the drive to Riviere du Loup-which is a quaint, architecturally interesting town and has great shops and restaurants. A gem!

"En route to the Maritimes"

5
23/05/2016

Our stay was fantastic and a perfect stopping point between Toronto and Halifax. The hotel is almost brand new, the rooms pristine, the staff friendly and the view picturesque. We were upgraded as a courtesy without asking because of a fire alarm test that was starting after our departure! We would recommend it to anyone doing the same drive.

"Clean, modern hotel near the river"

4
22/05/2016

A very nice, modern-looking hotel with many ameneties. Hard surfaces in the rooms, and big windows for a view, if you are on the right side of the river. The receptionist was nice and efficient, quickly checking us in (in English), and the express checkout (just tell her a checkout time, then leave the next morning) was welcome.

"Paradise!"

5
21/05/2016

From the second i got at the door, i felt relaxed and well taken care off. The staff was so welcoming and the room was perfection! The best part is that this hotel doesn't smell like a hotel.. Just fresh and clean!!! Loved the hotel's restaurant! 1st night I ate on the patio.. Got this pork sandwich as recommended by the waitress and it was delicious. But the 2nd night, I ordered the sea food risotto! The best seafood I've ever tasted!!!!! This hotel is definitely my favorite spot! Loved every night dinning in front of those stunning sunsets!!!

"Near the river"

4
20/05/2016

This very modern hotel/motel is rather different than the typical Best Western. The décor is super modern with lots of chrome and glass. The rooms are comfortable. The lounge has a great view of the river and the sunset. Service was ok but overly pretentious, in my opinion. Every other Best Western Plus has included breakfast with the room, so I was not very happy when I found that this one doesn't automatically include breakfast. Also guest laundry was assumed and was absent.

"Very nice place to stay and relax"

5
18/05/2016

Very comfortable hotel! Meals are very good! Service is excellent and very polite! You have spa pools to relax and prices are very affordable. Parking is free. Very accessible for wheelchair. Nice place to stay and relax.

"Fantastic hardware, short on attentiveness"

3
15/05/2016

My husband and I came up from New York city to visit with my in-laws and spend the Mother's Day weekend there with them. This hotel was absolutely a must-have for us, and while it has Best Western in the brand, it is more like a Hyatt Regency. We got the top floor suite room which has two large rooms, quite nicely furnished out, and a very new galley kitchen as well. The bathroom is huge with a good shower. There is a jet tub in the bedroom as well. Bathroom amenities for the suite could use some updating, instead of the standard issue fruity smell tubes. But overall, the modern and clean look exceeds all expectations. Lobby is lofty as well and overall nice and thoughtful. I took my mother-in-law to the spa at the hotel. I should qualify by saying that I am an Asian American woman from NY city, and mother-in-law is from Quebec, but a senior citizen. She came here on her own a few times, with fond memories including the resting lounge where she could get some tea and almonds and recover slowly. The spa treatment was OK. Afterwards, I settled my mother-in-law in the lounge while I went for a shower. When I came back, she said she was sorry that the two masseuse told her that they only had green tea today, and ran out of almonds. My mother-in-law loves almonds! So when she left for her shower, I opened the top drawer to get another tea bag. There, I found jars of almonds, and an opened bag of almonds. I was irate! Just because she is a senior citizen an I barely spoke French, doesn't mean I didn't tip a squarely solid 20% and she deserves a complete experience. When I went back to the front desk and wondered if I should express this to the woman with my broken French, I decided TripAdvisor is a better forum. The woman at the front desk is frostier than the winter in Quebec. Maybe it is rare to see an Asian woman up here, but wear that surprise subtly please. As for my wonderful mother-in-law, she enjoyed her time with us nonetheless. I just wish she had gotten her almonds. She will be there again, and please make sure she gets what she likes.

"Very satisfied"

5
04/05/2016

Very modern room and facilities. We have stayed here twice and will continue to stop here on our travels. While the indoor heated pool is small, we had it mostly to ourselves. Very nicely decorated. Free Wi-Fi and refrigerator in room was a plus.

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you very much for coming back! We are very proud that you stay with us on your travels through this region. Have you tried our restaurants? Summer menu is going to be live very soon! We hope to see you soon! Maria Barreiro Iglesias Front Desk Manager

"Absolutely Fabulous!"

5
03/05/2016

I can't say enough how great this hotel is! I wish all my business travel brought me here! I am planning to return for leisure this summer. The staff is super friendly and accommodating. They helped me with everything I needed and I was well taken care of. The food in the lounge was excellent and the wine list is very favourable!

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you for your comments! We fully appreciate that you took the time to share them! We invite you to contact us for more information about summer activities as the city becomes incredibly live during this period. Moreover, the summer menu of our restaurant is going to be available really soon, so you could try the new gastronomic creations of our Chef. We hope to see you soon, Maria Barreiro Iglesias Front Desk Manager

"Surprising..."

4
01/05/2016

I was pleasantly surprised by this hotel. It's been along time since I've stated in a Best Western. Booked from the road coming from halifax. The room was exceptional, new, clean and modern. Staff were very friendly. Nice view over breakfast.

"Feeling like a king"

5
22/04/2016

great service and very warm greeting... personnel are great at reception and also in the lounge/bar area where the dinner is succulent.. Quiet place , excellent for travellers and all the amenities which is an additional ++++ . Like ther is a Nordik SPA , Gym and Pool.. everything you could possibly need

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, We are very glad that you had a wonderful stay! Every guest is important for us, so we try to make you feel it and I think it that you did it! It will be a pleasure to welcome you back soon! Maria Barreiro Iglesias Front Desk Manager

"Perfect for a stop while on the road"

5
15/04/2016

This was a great casual hotel. We needed a place to stay while driving through; staff was fantastic, room was clean, it was inexpensive, and it was everything we needed! We went to the little bar, and we were happy with the service there as well. Staff warned us that we were down the hall from a hockey team, and if we needed to be moved, just come back and ask. I heard them in the hall, but in the room - not a peep! Slept very well!

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you very much for taking the time to share your opinion! From your detailed comments we can see that you had the time to try most of our services, maybe I can recommend you a visit to the Nordic Spa for your next stay? We hope to welcome you again very soon! Maria Barreiro Iglesias Front Desk Manager

"thanks and thanks again"

5
31/03/2016

so were travelling in the motor home we blow a tire we are tired and want to sleep we decide to go to this hotel .the staff help change the flat tire we had . Made us feel like royalty. great food and service should be rewarded . Thanks for both service and great food but thanks for so much more that you guys did for us

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, We are very glad to have been helpful for you! Thank you for sharing your comments, we really appreciate that! We hope to see you soon! Maria Barreiro Iglesias Front Desk Manager

"Manager Went Above & Beyond"

5
24/03/2016

I booked a reservation here through Air Miles and neglected to notice it was not a pet friendly hotel. Totally my error. The manager called Air Miles and found out their system was down and they couldn't help me. It would have cost $60 to cancel our reservations. She called the pet friendly Comfort Inn just down the road and got us booked in and said they would work it out between them and not to worry about cancellation fees. She was so gracious like it wasn't a big deal but it was a big deal and she totally made our day. Just had to share this with my complements to the hotel manager.

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, We are very glad that we were able to solve the problem because, as you said, we do not accept pets so we could not accommodate your dog in our hotel! Thank you very much for your words! As it is commonly said, there are no problems, only other ways to face a situation, so we always try to do our best! I hope you have enjoyed your stay at the Days Inn and that you could visit us other time! Maria Barreiro Iglesias Front Desk Manager

"Awesome hotel for a great price"

5
25/02/2016

I will definitely be staying here again when in the area! Very new hotel with great room and in-room washroom. TV channel selection was good too. Nice view of the St Lawrence River from many rooms. Price was right ans cleanliness was A+++

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you very much for your comments! We try to keep it as new and comfortable as the very first day! As I do not know if you have already try our restaurants, maybe for your next stay I could recommend you to try one of them and tell us your opinion! It will be a pleasure for us to welcome you back soon! Maria Barreiro Iglesias Front Desk Manager

"Great stopover in Rivière-du-Loup, Québec"

5
19/02/2016

On our way west from the Maritimes, we decided to stop about halfway in Rivière-du-Loup. There is a large choice of hotels in the city and a range of prices but I decided to go a little up-market and chose this hotel based on reviews. We were not disappointed. The hotel has been fully modernised and refurbished to a high standard of decor. The look is of a boutique hotel rather than a run of the mill Best Western. The room was very comfortable with great beds and a great bathroom. The dining room was excellent with a great menu.

Maria B, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, Thank you very much for your detailed comments! We are very pleased that you have enjoyed your stay and that you had time to try not only the comfort of the rooms, but also the dining experience. It will be a pleasure to welcome you on your next stopover or maybe for a vacation in the city! Great regards, Maria Barreiro Iglesias Front Desk Manager

"Travelling home"

5
16/02/2016

This has been our third stay and once again we say it is our favourite . Third time the charm as they upgraded us to a suite. Another great spa stop; massage and the spa treatment much fun. The restaurant is very good as well. How to spend a snowy day...just relaxing .

"Beautiful Surprise "

5
15/02/2016

You do not think great modern design and chic dining when you think Best Western but that is what you get at the BW Levesque. We are often tempted when passing through to just stay at any place with a bed , but I am so glad I decided to read the TA reviews and book in at this hotel. It is a lovely experience with great decor, comfy beds, quiet rooms and a restaurant that makes you feel like you are "dining out" with a varied menu and beautiful surroundings.There is a small pool and exercise room if you need to unwind as well. The staff were patient and welcoming of our efforts to speak French. My only "needs improvement" note is that for the price point and promise the chef needs to be sure of the quality of the dinner items- overcooked halibut was disappointing. But when you are hungry and enjoying the evening , you get over it. It could be just a one- off mistake. And you know Rivière du Loup is a scenic place worth more than a stopover visit- note to self.

"Snowmobiling paradise !"

5
08/02/2016

My wife and I booked a room here last weekend based on the positive reviews from TripAdvisor. We rode from snowmobile from Maine, the trail was groomed right to the parking lot. Signage to hotel was excellent and we were pleasantly surprised to find the secured snowmobile parking under the hotel. Once inside we were amazed by the modern updates they offered. We felt like it was more like upscale hotels we've stayed at in NY City and Boston. The room was comfortable and we had an amazing view of the Saint Lawrence. We chose to eat dinner in the bar vs the dining room as we were in casual attire. The bar was very nice with a pleasant bar tender, some slot machines, and served a full dinner menu. The next morning we ate breakfast in the dining room and the food was fresh and incredible yet at a reasonable price. I would highly recommend this hotel to anyone traveling through town, especially to the snowmobilers as it offers everything under one roof. We look forward to bringing others back with us next year (:

"Great surprise!"

5
27/01/2016

Really beautiful hotel facing the St Lawrence River. The exterior of the hotel is surprisingly modern looking. The lobby is spacious and has a touch of refinement. The staff are very polite and courteous making check-in swift and painless. The rooms are spacious, the lighting is slightly dim but the large windows let in a ton of sunlight. Great place to stay!

"Modern Hotel overlooking the St. Laurence"

5
25/01/2016

The hotel overlooks the St. Laurence for a great view for a terrific price. Also has a modern decor and very accesible. The in-house restaurant is very nice with a great selection of good food and drinks. I would highly recommend staying at this location.

"hotel"

5
30/12/2015

excellent room bed , problem with the shower,would stay at this place again. price is right, quiet location, easy to find, adequate parking.close to many local attractions, beautiful view of the st. lawrence river.

"Wonderful hotel"

5
23/12/2015

Beautifully decorated, modern decor, clean rooms, spacious bathrooms. Far beyond expectations for a small town hotel. Absolutely stunning. And, the beds are the most comfortable ever. Staff are great and the service is next to none. Recommend it without reservation (well, make a reservation, though!).

"«Best Hotel in Riviere du Loup»"

5
21/12/2015

Ultra-modern hotel with large work-out area, large spa (with services), indoor pool. Amazingly good, on-site restaurant open for dinner! Breakfast wonderful. Professional, friendly staff at both the front desk and in the restaurant! Everything what you need is there !!!

"Pleasnat Stay"

4
18/12/2015

We have stayed at this hotel on two occaisions and have been very satisfied. The rooms are well appointed and the staff are courteous and profwessiona, For our travels the hotel is well located away from the highway byt with convenient access tot he highway.

"AMAZING BEST WESTERN"

5
14/12/2015

I had an amazing stay at this newly renovated Best Western Hotel in Riviere-du-Loup. This hotel is up to par with luxury brands located in major cities. Bed was amazing and the room was extra clean. I have enjoyed my stay so much that I can't wait to return.

"Great place"

5
09/12/2015

It was a short 1-night stay. The hotel looks awesome on the outside, nicely finished with LED lighting, lots of parking and space and well lit. Inside has got a boutique feel to it with one of kind chandeliers and finishes. Room was well laid out, big walk-in shower, windows floor to ceiling with a fantastic bed. I will definitely come back and tell all my colleagues and friends about this place.

"Fun"

4
12/11/2015

We stayed overnight on the way back to Pei every thing looks new and fresh food facility breakfast not too bad and it was average and there is a vending machine for pops and snacks near by lift to me more good for express check in and out like holiday inn express and its hotel with no view or romance

"stylish,modern,clean"

4
06/11/2015

a great new concept for best western.this place had some style.a warm welcome and easy access to your room.the pool is a bit on the small side.in house dining looked ok,but opted insted to dine next door.a wise choice in the end.

"Best hotel in RDL"

5
28/10/2015

We stayed at the Hotel Universal on the way to NS, and at this BW on the way back. What a difference! This hotel is fantastic! So clean, modern and luxurious. Very very reasonably priced at $106/night for two doubles. Huge soaker tub in modern washroom was a treat. Conveniently off the highway. Breakfast not included but we visited a great little bakery down the road that was much better than a continental! Probably the most comfortable bed I've ever slept in at a hotel. Highly recommend this hotel.

"GREAT Hotel"

5
19/10/2015

Stayed 2 nights. FABULOUS recent renovations. Very comfortable and well appointed rooms. The staff were very friendly and courteous and knowledgeable about the area. Restaurant was superb. Would definitely stay here again when in this area

"Nice surprise!"

5
13/10/2015

A beautiful hotel that feels upscale, with modern decor and comfortable beds. I would stay here again anytime! We stayed in a junior suite. It was enormous and felt like a trendy Toronto hotel. Terrific!

"Most Bizarre Hotel Experience Ever"

1
11/10/2015

This is the worst hotel experience I have ever had and I never made it past the Front Desk. As we walked in yesterday evening, sleepy children in arms, we were not received with a greeting but rather a very nasty- "The hotel is fully booked". We proceeded to explain to this curt greeting that there must have been a mistake. We had paid in full and had a guaranteed reservation from Best Western. I provided the haughty gentleman who had made this greeting with a copy of our reservation. He then said "We are not Best Western. You should have called the hotel directly. They gave us this reservation too late. You probably called America when you booked". I looked at all the signage that said Best Western and then peered around to see if I was perhaps on some kind of Candid Camera. I watch Just for Laughs. This had to be something like that, right? But no, the strange man with the giant handle barred moustache & the name tag Frank got more annoyed that we continued to stand there after he had already told us he had given away our prepaid room. No apologies. He proceeded to clarify that we don't know how to book hotels. "You should only ever call hotel directly" he said. And then walked away. We called the 1-800 number from Best Western while still in the lobby. This really annoyed Frank. The helpline customer service rep proceeded to call Frank and explain how reservations work. Frank refused to answer these questions with anything resembling logic. Finally the exasperated Best Western customer service person took me off hold and explained that both he and his supervisor had tried to talk sense into Frank and had not gotten far. He said there wasn't much they could do now that the hotel was fully booked and Frank had given away our room. He said we would be receiving a refund. And that was the end of our weird interaction with Hotel Levesque. But all I can say is if Frank is representative of the customer service standard at this hotel I would suggest staying far, far away from it.

Stéphanie L, Responsable réception at BEST WESTERN PLUS Hotel Levesque, responded to this review
Hello, After clarifying the situation Sunday morning, I thought that everything was ok so I am really surprised for your comments. I am very sorry for the answer you received from the receptionist but your reservation was made for another day and under another name, so this is why we were not able to find it. We are supposed to receive all the reservations made via a third party, so in case we can not find them in our system, it is for sure that something happened on their side. When we are fully booked, our first reaction is to find a room for the guests that come to our hotel, and this is what the receptionist did in this particular case.” Maria Barreiro, Front desk manager

"This is a very nice Hotel - a surprise on our trip hoome"

4
10/10/2015

Stopped here just to break up the travel and were surprised with the decor of this BW Plus. The "Bird Chandeliers" in the lobby are impressive. The room was likewise well decorated with nice amenities and lighting. A great place to stop.

"Hotel Levesque Riviere-du-loup"

5
10/10/2015

We Usually stay at best Western when possible. This hotel met our usual expectations, the guest room has been refurbished to a modern decor and all the amenities have been updated, very clean and sports channels on the TV. Great exercise room.

"Bright and airy hotel along the south side of the St. Lawrence River."

5
08/10/2015

We stopped to see if there were rooms available after getting off the ferry. What a lovely surprise to see how beautifully renovated this hotel was. Bright and airy reception area and lounge, updated rooms with nice bathrooms.....everything about the hotel was pleasing. Had a really upscale feel to it! All the staff were super friendly, suggesting restaurants and sites to visit on our short stay in Riviere du Loup.

"Modern Hotel with easy access to Highway 20"

5
07/10/2015

This hotel has been fully renovated in the last couple of years. The rooms have been updated and are furnished in a contemporary style. The lobby is a very attractive open space with a bit of a view out to the St. Lawrence. The bathrooms are very nicely done with modern fixtures and showers. The beds are comfortable and the rooms are very quiet. There is a restaurant on site if you wish to eat in the hotel - note that breakfast is not included in the room cost. Lots of parking is available. The hotel is an easy three to five minute drive from a major shopping area on Blvd de L'Hotel de Ville where stores, restaurants and gas stations may be found. The staff is friendly and bilingual. There is a spa and indoor pool available - spa treatments usually have to be booked.

"A clean, comfortable modern stop on the way to the Maritimes"

5
02/10/2015

We stayed here to break a trip to the Maritimes. A beautiful view of the Fleuve, a comfortable, clean, well appointed room. Although we didn't use them this time, there is a spa, gym and pool. The breakfast included was very good and the service in the resto was very good and very friendly.

"Clean, new, Free Wi-Fi"

4
30/09/2015

I enjoyed to stay at this Hotel during our traveling. The place is new. The rooms are very clean. The Shower only has a glass and very nice. The people are nice. I wish they had also complementary Breakfast but not big deal.

"beautiful room and area"

5
29/09/2015

very large and clean room and also very quite would stay here again great service from the front desk very friendly we had dinner in the dinning room also that was very good and also great service there