Experience small town charm at this Ritzville, Washington hotel-- near historic downtown museums and offering free full breakfast! The Best Western Bronco Inn, situated at the Interstate 90 and Highway 395 interchange, offers attentive customer care to each and every guest visiting the Ritzville area. Hotel guests will find this the perfect stopover point when visiting Eastern Washington. This hotel is near Ritzville's Golf Course, Water Park, historic downtown and the Railroad Depot Museum. Visit our annual Ritzville Western Art Show, a popular local event. Ritzville offers great shopping especially for travelers going between Seattle, Washington and Montana. The Best Western Bronco Inn offers well-appointed guest rooms, each complete with free high-speed Internet access and cable television with ESPN®. Additional hotel amenities include a 24-hour indoor swimming pool and hot tub, 24-hour fitness center, safe deposit box and 24-hour business center. Meeting and banquet facilities offer over 600 square feet of meeting space perfect for family gatherings, training sessions and business meetings with catering available. A full hot breakfast is available each morning for guest to enjoy before they head out for the day. Make an online reservation today and save at the Best Western Bronco Inn! Enjoy your stay.
Comfy room.. Pillows .. Great pool and hot tub. BUT the best part ... On the morning of Feb 20, I was told by the front desk lady " drive safe out there". I told her where I was headed, and it turned out she lived there. She told me to follow her to the town, as she knew a better way to travel the snowy roads. Hometown hospitality, above and beyond what you would expect from a hotel ! I never got her name, she knows who she is and I hope management knows how lucky they are to have someone like her!!!!!! Thank you sooooo much!
Great stop. Happy I passed on Spokane. Was traveling to hood River and Spokane wasn't feeling comfortable so I pressed on tired and boom Ritzville. Great location great facility. Service was fantastic and the property was incredible. Highly recommend if your traveling west.
The customer service was fast friendly and informative. The room was very clean and I could adjust the darkness level to suit me. I like it pitch black, but it was easily adjustable. Breakfast was typical for Best Western. No road noise from I-90 which was very close by.
Had no reso but we stopped anyway. No Problems getting pet friendly room on arrival. Friendly staff and better breakfast than all others we've stayed at. Well decorated common areas and room had plenty of pillows.
jerijk, General Manager at Best Western Bronco Inn, responded to this review
Hi DJ Thanks for the wonderful review. Hope to see you again.
Always stay here because of the quality service. very clean rooms, price and the best breakfast options. Breakfast always hot and very good with many choices to select. Will always stay here while in the are, as we have in the past ten years.
John R M, General Manager at Best Western Bronco Inn, responded to this review
Thank you for your wonderful review.
b th well appointed property. decor is charming. very nice to have pool and fitness open 24 hours.. the dining room is inviting and comfortable . easy access for on and off interstate 90. Friendly and. clean.
John R M, General Manager at Best Western Bronco Inn, responded to this review
Thank you so much for giving us such a great review. However, 1 is the worst score and 5 is the high score for being excellent. So by marking the 1, you gave us the worst possible score and yet are complimenting us. So I must conclude that you misunderstood the markings. Thanks, anyway!
Went to the Apple cup, needed a place to sleep and was not expecting much. The exterior of the building is a bit dated, but the rooms were good sized, beds were great, and I found the staff to be excellent. They also have a pool open 24 hours a day (wish I had known that before I got there!). Breakfast was typical Best Western fair, but the staff did a great job of keeping it full of food. I was very pleasantly surprised and would absolutely stay here again
jerijk, General Manager at Best Western Bronco Inn, responded to this review
Thank you for the wonderful review. Hope to see you again.
This is going to be long winded but let me first start by saying they have one hell of a scam going. In speaking with an employee outside its clear they do this often. This hotel has a recreational marijuana dispensary right outside its side door. Im not exaggerating when i say less than 10 steps from hotel door to pot shop door. The entire hotel smells of cannabis! On day 3 we step outside for about 15 minutes to grab Starbucks. Right after we come back in the manager knocks on our door to ask if we are smoking cannabis. We explain we are not and she proceeds to tell us their employees entered out room which had a do not disturb tag on it while we were at Starbucks and it smells like cannabis. Meanwhile you can see the dispensary from my window with strong hints coming right through with my window open. The hotel proceeded to charge me a smoking fee yet i have video of management in my room telling me there is no issues and its perfect and unable to show me a single ash that would be present if i were smoking in the room. Also do not stay during a holiday and expect a quiet stay as the owner of the hotel treats it as her home. Kids running up and down the halls. Board games up and down the halls to where you need to step over them. Dirty paper plates from their dinner just laying on the floors. Really isn't fair to customers who pay to stay there.
John R M, General Manager at Best Western Bronco Inn, responded to this review
Upon arrival and check-in, the guest reads and signs our SMOKING POLICY which, may I quote, says "If you chose to smoke in our non-smoking room you will be charged $250.00. Our property is a non-smoking property and this policy does include any substance being smoked for personal or medical reasons." The DO NOT DISTURB sign Policy reads, "For your protection and ours we reserve the right to enter and check your room every three days." This guest signed this. When I knocked on the door and spoke to the guest who had stayed three days, I told him that we had a complaints from several guests about the marijuana smell coming from his room and I asked if he was smoking in the room. He told me he had vaped, but over by the window. This conversation took place out in the hallway, as he quickly shut the door behind him. You could smell the odor in the hallway and it was quite strong when he opened the door. Earlier, the housekeeper had handed them fresh towels and was not allowed in the room. No one ever entered the room, even though we had every right to enter, especially with the smell and complaints. Before they left, they removed all garbage themselves, rather than leaving for housekeeping which is a service always provided. Rather odd, don't you think? Management, being videoed, and asked about the room, said you cannot record smell and the room smelled strongly of cannabis. But I am sure that would have been edited from the video. I am grateful they did not vandalize anything in the room in their anger before they left. The room had to be put out of service over the weekend because of the smell and we have done a deep-clean and shampooing of all soft surfaces to rid the room of the smell. It does not smell like cannabis outside and our hotel does not smell of cannabis at all, unless someone smokes/vapes it in the room as they did. Read our surveys. We are in the top 5% of Best Westerns, known for our cleanliness and friendliness.
The BW hotels offer a great room at a great price with free breakfast, hotels are updated, and the breakfast has lots more delicious items to choose from. I will definitely stay at BW hotels more often now.
When the power went out about noon, and wasn't due to be back on until 1:30AM, in our little town we decided to stay at the Best Western in Ritzville, WA. It was very quite and relaxing. They have the best pillows! The free breakfast has a large assortment of food. The staff is very friendly and helpful.
This is a wonderful hotel - the quality of the facilities and friendly staff are the best! Super clean, quiet, great bedding and towels with special attention to detail in decor. The pool / hot tub / gym area working great as expected. Breakfast options and dining area superb with staff ensuring your needs are met. Thank you for a great stay <3
John R M, General Manager at Best Western Bronco Inn, responded to this review
Thank you so much! We want your stay to be the best!
We love staying here anytime we are on our way through! Service is always friendly, rooms are always clean and well maintained, and beds are always comfortable. Nice pool and hot tub! Management seems to think of everything to make the guests feel welcome and provided for!
We have always been pleased with the service, location and quality of the facility. Especially with large parking area for our travel trailer. The room is well kept, pool and hot tub were nice to use after a long hot day of driving.
This hotel is conveniently located near freeway, food and coffee options and has a friendly staff. The room was clean and spacious and everything (except internet) was in working order. There were bedside lamps, the bed was comfortable, the bathroom was a good size, and there was a comfortable chair to use. Breakfast was the usual fare, but adequate. There is a pool and work out room.
Great hotel! Friendly, super clean, nice big rooms, comfy beds and super quiet. Breakfast was your typical American fare, nothing special. But coffee was good! We would stay here again and we recommend it!
We had a great stay here on our way through to the Oregon Coast. The room was great and my kids loved the pool. The staff was very helpful in changing the original booking. The breakfast was amazing. Lots of options for even the picky eaters in your family.
Stayed here with my family on a trip from Oregon to Glacier National Park as Ritzville is about half way in-between and we left late afternoon so we needed a good mid way stopping point. The hotel is right off the interstate and easy to get to. It's also right by a gas station and a Taco Del Mar which was convenient. The hotel has cookies in the lobby, as well as a small pool and hot tub which my kids used and liked. The breakfast is excellent. They had eggs, biscuits and gravy, waffles, ham, cereal, oatmeal, yogurt, etc. We would definitely stay here again if passing through and needed a quick overnight stay.
If you want a good stopping place between Spokane and Tri-cities, the Bronco Inn is the one. We've stayed there many times and the service is always excellent; lovely rooms, tasty breakfast, quiet sleep in comfy beds. One of our favorite stops!
We were traveling for a family emergency, but no worries with the hotel. We received a warm welcome. I have stayed here many times and have never been disappointed. The rooms are clean. Friendly, helpful staff. Breakfast was delicious. I'm sure I will be back!
The hotel was very clean and comfortable. I liked the pool and spa were open 24 hours a day. Breakfast is typical fare. Staff was very nice and helpful. If you are in the area and need a place to stay you will be happy with this choice.
The hotel was just fine. Clean, comfortable and a place where you have everything you need. We were traveling with dogs. Perfect place to stop between the Olympic Peninsula and SW Montana. The hotel gave us a first floor room close to an exit door, which is helpful when you have dogs along. Plenty of space available for walking dogs, too.
Very great place to stay if you find yourself between Spokane and Seattle on I-90. Very clean and friendly. Rooms and breakfast are excellent. Had a great stay. Close to restaurants. Hot tub was a blessing after 12 hours of driving.
The Bronco Inn may be the nicest dog friendly Best Western we have ever stayed at. Always clean, friendly and at at reasonable price, and we have stayed there a dozen time or more. The Bronco Inn serves a decent breakfast with differndet egg dishes, waffles, and fresh fruit.
The Best Western Bronco Inn was very clean and looked up to date and fresh. There were all of the right amenities in the room including soaps, fridge microwave, etc. The free breakfast was good and I was impressed to see that someone was actually making fresh eggs. It also has a 24hour pool and fitness room. Although very close to the highway, it did not bother me at all but then again I live in a city. The hotel walking distance to all of the food choices in Ritzville. Everyone who worked there and that I dealt with were extremely polite and professional and helpful. I would have given this 5* without a doubt except for two things. First, the internet login to use the hotel wifi did not work in my room. I tried using the correct password many times but it failed with a invalid password error. However it did work in the lobby and so I suspect that there is some misconfiguration in their wifi equipment. When I tried to explain to the agent at checkout, he was uninterested and told me some BS about their internet provider. The second and more serious issue for me was the fact that a bible was left out on the desk in the room and I guess opened to today's bible reading. Perhaps some might find comfort in this however I am deeply offended by the sanctimony. Leave that crap in the drawer and not in my face. Not everyone cares about Jesus and you should be respectful of those people.
This is a lovely hotel, very clean and comfortable. The front desk was very helpful and courteous. Eating places are within walking distance. Very good breakfast with lots of choices. We especially appreciated the Traveler's Prayer in the room as this was one of the first stops on our trip into the US. We were grateful we were able to take the prayer with us, we were inspired by it through the rest of our trip. Thank you for a great stay.
If you are traveling to the west on 90 this is useful stop right next to the highway. Be ready for highway views and sounds. We had troubles with wifi but it could be caused by the higher number of customers. Interior design was neat, clean and comfortable and breakfast was good! I like eco friendly move to refill hygene stuff in the shower!
Once again, we stopped here for the night - going out and coming back. The place has always been good and things haven't changed. Clean, nice rooms; great staff; pet friendly; good eating options nearby.
I stayed here while went to the Palouse Falls State Park, which is an-hour drive away. Its location is excellent, just at I-90 and State highway 261. There are gas stations and Starbucks, Subway, McDonald right next to it. The breakfast was better than most other BWs. There were hot scrambled eggs, potatoes, fresh fruits, etc. By the way, I like the décor of the dining room.
This is hands down the best Best Western my husband and I have ever stayed at. Reasonable rates. Super friendly and helpful staff. Nice room with a super breakfast. Then we met the owner. She was bussing tables at breakfast and visiting with clients. Amazing. Will definitely plan to stay any time I am within an hour driving distance. It is that good
This is one of my favorite places to stay when I'm in the northwest. The rooms are well furnished with a comfortable bed, chairs etc. I am always pleased with the cleanliness of the room and especially the bathrooms. Some places I've stayed the bathrooms are questionable whether you want to stay or just pack the bag and check out. The staff is always friendly and accomodating. The breakfast is always excellent with a great choice of items available and looks very inviting. The pool and exercise room are also in very good condition. I believe this hotel is one of the best values and I really look forward to coming up in this part of the country
Out in the middle of eastern Washington is this motel, a nice place to stay on our way to Idaho or Montana. Clean, good breakfast, decent rooms, no problems anywhere. I would recommend this motel to anyone traveling I-90.
Great place for the traveling soccer team to overnight. Lots of breakfast options hot and cold, WiFi, and 24hr pool (which was nice with traffic delaying our arrival). Only slight downside was the bed was a little hard for me, but that's a personal thing.
Would have gave this a 5 except for the banging noise. Not sure where it was coming from we stayed in room 202 so maybe the sandwiched room between 1st and 3 rd floors. eventually noise stopped but sound proofing not so good. Other than that really nice, clean, comfortable rooms, lobby, decent breakfast no complaints. So It may have just been a one off bad noisy night.
Wow! What a quaint, clean place in the middle of nowhere! We were in route to Montana and scheduled a stop at the Best Western in Ritzville to break up the trip. This hotel was a breath of fresh air! Country, homey feel, loaded with modern convinced! Wi-Fi, pool, fitness area, great breakfast! The rooms were clean and spacious and the beds were amazing! Great pillow selection and crisp, clean linens! Yes! We had an adjoining room with the kids and it was very nice to have that feature. The hotel was very quiet, even though it is close to the freeway. We did hear an occasional train, but it only added to the ambiance! Definitely will stay here again! Certainly beats the day race of Spokane an hour farther up the road! We got going the next morning and arrived in Montana refreshed and ready for the rest of our vacation!
A perfect spot in the middle of the state. Rooms are clean and nicely furnished, staff is very helpful. The breakfast was very tasty and nicely presented. Enjoyed The common area for dining and relaxing . the fireplace .And setting in the lobby was inviting in a cold day
The room was so clean, the front desk, Walter I think his name was, was so helpful, breakfast was great, cookies and milk at night was nice. The bed was so comfortable. All and all I was VERY pleased. The room was peace full, never heard a thing. Shower was great after a day of traveling.
staff was very nice, but essentially told me they could not help with very poor internet connection. Indicated it was an ongoing problem. The room had no easily accessible charging outlets. Had to crawl under the desk. I expected better from a Best Western.
Aside from an average and unoriginal continental breakfast this is an excellent motel. Rooms a large, clean, and nicely decorated. Our two queen room had two comfortable chairs and plenty of room for three of us to move around. The pool is also very nice, much larger than the oversized hot tubs most new national chain hotels call a pool.
This is a great place to stay! Very clean and quite with beds that are very comfortable, and television actually works! They have a fantastic breakfast that is like going to a restaurant. Blah blah blah blah
Beds were very comfortable. The room very clean and a good sized. Fresh baked cookies at night were mighty tasty. Easy access off the freeway but no road noise. During the night all was quite inside the hotel.
We have stayed here several times now on our trip back and forth from Washington to Montana. It has never disappointed us. Clean, comfortable, nice breakfast and nice staff. The lobby is always decorated for the seasons and it's a cozy place to sit by the fire and most likely cookies. It just has a real "homey" feel to it and it's refreshing to find a Bible in the room with the Traveler's prayer next to it. Highly recommend it.
Nice place to stay. I was surprised how comfortable the bed was. Nice decor. Friendly staff. Very easy to get into and out of with freeway off ramp right next to the motel. Large commercial truck parking lot.
Nice staff, clean rooms with a pretty nice continental breakfast. You can hear the interstate fairly well here, there are quite a few semi trucks traveling through this area. Just your average motel. Starbuck is close by though.
Absolutely love staying at this hotel. It's our half way stop on our way home to Montana and back. We wouldnt stay anywhere else. Safe, Secure, Clean, Comfortable and staff is always very well informed and friendly. We have been stopping here for many years now.
This is by far the best staying experiences we have ever encountered. This hotel was impeccably decorated - more homey and inviting than any other hotel we've stayed at. Our children have already asked "when can we go back". The breakfast was excellent and again the homey feel with a living room style where you could sit & eat on a sofa & watch the morning news if you chose to. It was a perfect stay. Thank You so very much!!!
This is a great spot to stop. it seems to be about halfway on our trip to Seattle from Northern MT. The hotel itself is always clean & has a friendly staff. The 24 hour pool is always clean, though, and the hot tub is good for relaxing. It also has a decently equipped gym. Breakfast isn't extraordinary & doesn't have a huge selection of healthy options so we usually opt for an English muffin with peanut butter & honey. It is located right next to a Starbucks & Taco Del Mar, with a Love's/Hardee's across the interstate. I would recommend this spot for a resting point! My only reason for not giving it a higher value rating is that we have stayed in some other very nice hotels which have 2 bed suites with a better dinner & breakfast for less money, but for the area, it is a comfortable hotel.
I have stayed here several times over the last 4 years there are other choices close by but a I always come back to B.W. the staff is great.The food is way better than most comp. breakfast , room is always clean and the bed is awesome.
Was very satisfied with my experience with the Bronco inn and it's staff. Very convenient location, especially parking for semi truck's which I drive. The staff was very helpful checking me in and out.
Fresh cookies at the front desk, a pool and jacuzzi open ALL NIGHT, and pleasant staff all around. This was the best last-minute, randomly picked hotel I've been in for some time. The fog on I-90 was solid, the roads were slick, and no one was paying attention in the dark. We opted to pull off in Ritzville and were anything but disappointed. The room was spotless, the pool/jacuzzi area was immaculate, and the sausage gravy at breakfast was perfect (although we wish there was more of it)! As an added convenience, there's a gas station right by the hotel. Take a bow, Bronco Inn.
- Very nice, well kept hotel, easy access off of the freeway. - Staff was efficient and friendly. - Rooms were very clean with environmentally friendly dispensers in the shower with shower gel, shampoo and conditioner. - Great breakfast manned by two people. Eggs, sausage, waffles, juice, bakery, toast, coffee, etc. One item that was nice to see was that they had almond milk along with whole and 2%. - Nice touch with the Almond milk. - They have 4 Tesla supercharges in the parking lot which is really handy if you have a Tesla. Thank you for reading my review!
This establishment is clean, very good looking and most of all the employees are friendly and quick at doing their jobs. The breakfast is hot and tasty with a large variety of items. I travel here a lot during the summer and always enjoy my stay.
Very easy check-in and very receptive. Cookies and coffee when you walk and check-in. Great way to start. The room was very nice and clean and roomie.. Breakfast the next morning was very good for a motel. Easy check out in the morning. Will be staying here in the future when traveling I-90.
Stayed here one night on the way from Yellowstone to Seattle. It was a great stop off for one night. The staff and room were great and although near the interstate quite quiet. The included breakfast was very enjoyable.
Great night sleep in a clean and comfortable bed. The breakfast was delish! The staff was friendly and helpful, they made me feel welcome. Location is easy to find right off the highway. Close by restaurant and gas station made this hotel convenient while traveling. We look forward to staying again next year.
The décor of this hotel was dated, but so very welcoming and comfortable that one didn't mind. Staff was friendly and breakfast was good. They even had a small watered strip for walking our dog. Must admit that was a pleasant addition especially after all the dry weedy areas we had been at before. Breakfast was above average.
No problems , good sleep , AV had a fan on setting so noises in the outside world don't bother you - Breakfast was a little too late for us to partake of , but we had coffee and a couple danish .. Good room at a good price!
No problems , no surprises Best Western stay , Good hotel on the way to Spokane - Breakfast was a little late for our liking , we were in Idaho by 6 o'clock , but we were able to grab coffee and some danish ..
Excellent service and great room. 2nd time we've stayed there and will always choose this hotel when we are in the area. The staff is friendly and everything is how we would hope when we arrive. They have a great continental breakfast as well.
The room was clean with lots of space, it also had a great breakfast selection. I chose this hotel based on the fact that it had a charging station for my car. Easy access off highway. Located in a quiet area.
This is a very comfortable and restful motel. The staff are helpful and the breakfast is great. Everything about this establishment is good, we can't say enough good things about it. It's peaceful and clean, has a nice indoor pool and fitness facility.
This was a very clean and comfortable stay. The desk clerk was friendly and efficient. The room was large with a very comfortable bed. Internet worked well. The breakfast had extras like a bowl of strawberries that could be added to cereal or waffles. There was cottage cheese along with string cheese.
We decided to make this our first stop on a recent road trip. We were pleasantly surprised by this hotel. The staff were very friendly, the room was very clean and comfortable and the complimentary breakfast was wonderful. There are a couple fast food restaurants within walking distance. We would definitely stay here again!
Safe, clean, and well maintained place, with friendly and helpful staff. My kids like the pool. It's about halfway between my parents' house and my house, so we've been staying here for years. Just got a puppy, and was happy to find out that they take dogs too.
This was a quiet, clean motel with a friendly and efficient desk clerk. Our room was large and very comfortable, including a comfortable bed. The pool and hot tub were nice. The breakfast was exceptionally good. The was egg patties, scrambled eggs with cheese, hash brown was shredded, biscuits and gravy, ham, sausage and hard cooked eggs. There were slices of cheese to add to whatever you wanted it on. There was a variety of pastries, and breads, fruits and cereals.
Well managed! The 3 C's a traveler looks for: clean, comfortable and convenient. Easy parking, good room, good TV variety, great breakfast. Some fast food nearby, and gas. (And a "Grass Station" with Mexican right next store.)
Although there is a legal recreational marijuana store next door, do not bring it into your room or you will lose your damage deposit for all of your rooms. Doesn't matter that you didn't smoke it in the room, just having it in your room is enough.
Easy on and off the freeway. This hotel is very quiet even though it is located right by the freeway. Comfortable bed with down comforter. . Full breakfast with scrambled eggs, sausage or ham, fresh fruit, pastries and much more.
While planning a three-week road trip I perused Tripadvisor reviews for hotels before making reservations. The time paid off as our family was pleased with all of the places we stayed. Yet the Bronco Inn in Ritzville managed to stand out above the rest. Friendly and professional staff. Great pool and hot tub. Very clean facility. Exceptionally comfortable beds. Excellent breakfast with a wide variety of items to choose from. The rates are reasonable, too. One of the most inexpensive places we stayed. This hotel is as good as it gets.
Clean room and surrounding lobby area. Good customer service and friendly staff. Comfortable bed with big tv and wide selection of channels. Internet was a bit slow but hotel was busy during the stay.
This was our last stop home off a 16 day trip through multiple National Parks. Made our rez on short-notice and arrive very late. Check in (and check-out) was very quick and professional. Room was very comfortable, spacious. Excellent hot breakfast included. Staff very helpful and caring.
If you need a place to stay for a night between Seattle and Spokane, I suggest the Bronco Inn in Ritzville. Clean, professional, includes a breakfast buffet, good coffee. Before you leave Ritzville, stretch your legs a little with a walk through the historic downtown. We've stayed here a couple of times, I am kind of picky about hotels, and I will stay again.
Friendly staff, well kept hotel with 24hr pool, great breakfast, fast Wifi. This is a great 1/2 way stop on my monthly trip to Montana. Starbucks is next door and there are a couple late night restaurants near the hotel. Staff is friendly, rooms are very clean and comfortable. You cannot go wrong here.
If you gotta stay in Ritzville this is the place to be. They do not have much to pick from in this little town. pretty much everything was just OK. The rooms the breakfast and the Hotel... If you don't like road noise don't get a room facing I-90 They have two gas stations Subway Star Bucks Del Taco and Carl's JR and a LOVES gas station near.
We stayed here for one night in August 2017 and loved everything about it. It is close to places to eat and very comfortable.The staff was very accommodating and gracious. The complimentary breakfast in the morning was great!
Wonderful experience. We stayed here with our entire family. Nice large room, fantastic breakfast, and a good indoor pool/hot tub. I liked that pool was open 24 hours. The staff was very helpful, and especially impressive during breakfast, which was a fine meal. They were cooking real scrambled eggs all morning! Multiple employees continued to check the breakfast service to make sure everything was working perfectly. And all of this for a very reasonable price. I will stay here again for sure.
Only hotel chain in Ritzville, so not many choices. The good: Great breakfast, 24 hour pool, clean room, & friendly staff. The Bad: low water pressure, very loud road noise all night, & a little over priced. Would definitely stay again if we are in the area.
When driving to and from the Seattle area from my home, I make a point of staying at the Bronco Inn whenever feasible. It is within about 50 miles of western Spokane and the costs are significantly lower for more desirable lodging.
This location I choose to stay for my convince easy access, fair price,nice and quit. Parking open and enough room, luxury rooms. Now I choose In future I stay only best western. This location I love pool,breakfasts,internet and quietness
Great stay. Great service, pool, hot tub and fitness center. The breakfast was excellent. Very clean and quiet. Easy access to/from interstate. Several restaurants are close by as well. I would highly recommend your stay at this motel.
This was our last night of 18 ONE-night stays on our motorcycle as we traveled ACROSS Canada and returned to Oregon via the States. WHAT A DELIGHTFUL finish to our journey. From friendly the front desk staff, immaculate room, pool, and complete decor. Room was spacious and bed comfortable. Quiet location even though you are near the free-way on-ramp. Even the "vending" room is decorated. There is a master volume control on the TV remote so you don't have to hear your neighbors TV. The pool was soooo clean - how refreshing! Cookies and milk at 7:00 p.m......night night! Complete full hot breakfast with everything you can think of. Ham, sausage, scrambled eggs with cheese or egg patties. Oranges were already sliced and in a bowl. On this trip we sadly paid MORE than we did here for a marginal room. If needed I would stay here again in a heartbeat. YIKES you guys rock all around. Thank You!
This is a first rate hotel! The check in and check out agents were friendly, helpful, professional, and prompt. The rooms were very clean. The decor is superb. The breakfast is the best I have ever seen. It was fun to see the staff helping others with their waffles/pancakes.
Ritzville was a good location for my family to stop for the night during a road trip. This hotel was unique, the beds were comfortable and the staff was friendly. The staff was knowledgeable of gluten free items offered for breakfast. We would definitely stay here again!
We often travel through Ritzville on our travels to and from to Montana. This is the first time we've stayed overnight and are glad we did. We will continue to remember this hotel and plan to use it as our regular stopover. Great experience.
Hardworking, friendly, efficient, professional, and caring staff; very clean, comfortable, and well appointed room; warm cookies and milk in the evening; delicious breakfast. A very nice stay. Thank you.
We've found this hotel to be the best value and is a great place to stay. There's food within walking distance, both fast and sit down. The staff was great and there's great selection for the morning breakfast.
Our stay was a one night stay traveling thru town. The experience was clean, friendly and the breakfast was decent. Our arrival was late and the person behind the desk was very friendly and helpful. The next morning I had a question and although the person behind the desk did not have the answer he did give me some ideas.
The best hotel stay we have ever had, the employees are so nice, the room was great and the breakfast was out of this world! I would definitely recommend this hotel for anyone passing through this area! We were on our way from Seattle to Missoula, MT
Good hotel, we were on our way home and didn't want to stay in Spokane due to past experience with vehicle break-in's, so we chose this hotel. Staff was great and bed was comfortable and no road noise with the AC running. I would definitely stay here again.
Our car would not start after visiting the nearby Circle K gas station. We had no choice but to stay the night. We were pleasantly surprised by the cleanliness and welcoming feel of the hotel. The beds were great, AC was cold, and rooms were comfortable. Breakfast was great with many different options. The kids enjoyed the pool before the tow truck came. The staff was very accommodating from check in to check out. If looking for a place to stay in Ritzville I would not hesitate to stay again.
Check in was prompt and courteous. The room was comfortable and clean. However, there are a couple of aspects of the stay that deserve comment. First, the wifi was slow and shaky. Second, the location is rural so that the only food in the immediate area was fast food. Third, if it were to offend that a Bible is placed open to Psalms on a table in the room with a paper containing the Travelers Prayer as a sort of bookmark, this is not the property for you. I do not say that the property is unfriendly to non-Christians, I just found it odd.
This is our second stay at this Best Western. We have always found BW to be a fantastic hotel chain, with great breakfast, very reasonable prices, and beautiful accommodations. We particularly like the fact that this BW is Christian based.
The level of service and variety of breakfast options were superb. This was the best value compared to other places on our trip. Overall, we've had the best experiences at Best Western and Bronco Inn had warm and welcoming decor and exterior grounds. Wish we had had time to take advantage of the indoor pool! We will stay in Ritzville again.
Made reservations about 15 minutes in advance when the weather went to crap and we didn't want to keep driving. The room was incredibly clean, staff was friendly, and the breakfast had more choices than any hotel I have stayed in. all this, and they gave a Military discount.
This BW is pretty new and definitely the nicest place to find in Ritzville. I am very pleased BW chose to put a hotel here as Ritzville is a good halfway point between Missoula and home for us. We've utilized this hotel a couple of times and have not been disappointed. Very clean spaces, friendly staff.
We have stayed at this particular BW several times over the past five years and have had a pleasant stay each time. Beware that they do shut down the pool area for cleaning and both times it was around the end of February or March.
The staff were attentive and responsive. The evening cookies were good, but the milk was a classy touch. The hot tub was one of the hottest ever, wonderful for stretching and sore muscles. The eggs were tasty and hot, which doesn't always happen in buffet breakfasts. The exotic creamers were a fun touch. The bed and room were fine. I especially appreciated the eco sensitivity for shampoo and conditioners to be from a bulk dispensary. Time to ditch the plastic silverware. Good stay.
Comfortable place to stay, especially for the price. Good breakfast with several options. We stayed here instead of in Spokane. The evening desk clerk was helpful and made sure we got credit for our stay.
We stopped on our way to Seattle and were happy from the moment we walked in. Nice lobby, friendly staff. Modern, clean, comfortable bed, well-appointed room. Great Value! we'll be back. BRW, its right off the exit.
We had three separate stays at this motel over the course of our three week visit to the USA (which must speak volumes), and found each of them well up to standard. The staff were pleasant, our room was both spacious and comfortable, and we particularly enjoyed they freshly made cookies on offer during the late afternoon. On our first visit, because of poor signage, we did find ourselves diverted back onto the interstate, but otherwise a pleasant stay.
For a place that some may consider the middle of nowhere, Ritzville has a gem of a hotel for the road warrior. Clean, comfortable and convenient, this is a great place to rest up for the night. I've only given 3 stars for location as it is just a touch too close to the interstate for my liking. A truck stop nearby and proximity to the interstate on ramp results in a fair bit of truck noise all night. Either ask for a room facing the opposite direction, or just running the fan all night will fix this problem. The bed and pillows were a touch uncomfortable for me, but nothing oppressive. Rooms are of a generous size (as are the bathrooms) and have been kept up extremely well. Pool and exercise room is open 24 hours. We didn't use these facilities so can't comment on them but the hours will certainly suit everyone. The breakfast that's included is just a notch above what you'd normally get for a "free" meal. Hot food that includes fresh cooked eggs and potatoes (not some pre processed patties). Lots of choices and a nice country type atmosphere in the sitting area. Friendly and helpful staff. Not a bad choice if travelling through the area.
We were traveling from the Portland, Oregon area to Minnesota so a long road trip. We left on a Friday afternoon and decided to stop in the area for the night. We chose this hotel based on the reviews and previous experiences with Best Western. We were not disappointed. The hotel was excellent - it was clean and the rooms were nicely setup with plenty of room. The bed was comfortable, had plenty of sitting areas and a microwave and refrigerator. The areas around the lobby and eating area were nicely setup. Staff was friendly and efficient. The breakfast was good. In addition to the regular continental breakfast type items and cereals, they made eggs and potatoes - not just pre-made eggs like some hotels do. They also had hard-boiled eggs. The hotel staff were very attentive at breakfast checking to bring in fresh eggs and potatoes so there was always plenty of food. Additionally, they were checking to make sure there was space for everyone to sit and opened up an additional area. Often on these trips we stay somewhere just to get a few hours of sleep, but here we were able to relax in the evening and have a nice breakfast before we left. We will definitely make this our place to stay for our road trips.
We love this hotel and everyone that makes it a restful, clean and nice place to stop in the middle of our long trip. Stay here once and you'll keep coming back. Breakfast is great there. Always meet very nice folks too. Oh... and warm cookies at 7:00
Rooms were nice and clean, staff was friendly and helpful. Breakfast was really good, they actually cook real eggs! Swim toys were provided in the pool area. The decor in the hotel was this awesome, modern/ vintage/ homelike style. We had a nice stay.
This was a pretty ordinary Best Western. Clean, quiet, and ordinary. The staff was super nice and friendly though and the guy at the front desk made me smile and recommended a nice place for dinner. I had a first floor room and a good night sleep
I volunteer to conduct an annual Breeding Bird Survey for the US Geological Survey, which starts at 4:30 a.m. about 10 miles from here. The Best Western is the best motel in town; it is clean, comfortable, and convenient. Although the Hot Breakfast isn't ready at 3:30 a.m., the staff cheerfully made up a "Grab & Go" Bag for me, and I grabbed some yogurt & a bagel with cream cheese. And coffee! I am always treated well here, and would recommend the place to any and all travelers to Adams County!
The BW in Ritzville was a gem of a find! The rooms are clean and comfortable, the décor made me feel like I was at home with grandma and the breakfast the BEST with a great variety of foods to choose from.
This hotel excels in the area of hospitality. We really felt like their special guests. The room was clean and comfortable. There were even mints on the bed and notes from the staff showing concern about our comfort and rest during our stay. Every staff member that we had contact with went above and beyond to ensure that our needs were being met. We have stayed in a lot of hotels, but this one stands out.
Stayed here after a long day drive. Was happy to find such a nice, clean hotel with such a helpful staff. Ventured into the old downtown for dinner and was amazed by the quality of the food and the friendliness of everyone we met. We returned the next morning to do more touring of the town. When we pass this area again will stay a few days.
I have stayed at this hotel several time over the years on our adventures East from the Seattle area. It is a perfect distance from Seattle that you can make on a Friday evening, about 4 hours. We have always been treated very well by the friendly staff. The rooms are clean and adequate. Nice included breakfast. Nice pool and hot tub. Even a Tesla charging station if you need such a thing. There's also a Starbucks and a Taco Del Mar next door if your feeling homesick for Seattle.
This motel is a good location if you are driving from Montana or Idaho to or from Seattle. We left the city about 6:30 p.m. and arrived by 10 p.m. We were lucky to snag the last room, plan to make reservations in the weekends and during busy travel times. We got the Honeymoon Suite which had a king bed and a large jetted tub. We didn't use the tub. The pool is 24 hour, we used it. They have a nice breakfast, eggs, sausage, hash browns, waffles and the standards.
Booked a room at the Bronco Inn so I would have a place to stay overnight that was close the Palouse Falls (about an hour drive). The check in was easy and the room was clean and quiet. You could hear some doors open and close in the hallway, but it was otherwise quiet. The food selection nearby is somewhat limited, but there is definitely enough to satisfy most people during a short stay. The breakfast was plentiful and fresh. Overall, this is a great place for a stay in the area. And don't miss Palouse Falls for sunrise and sunset photos. An amazing place!
Excellent service. Great price. When I come back through and have to stay somewhere I will stay at this hotel. It is close to good coffee and decent restaurants. I will definitely recommend this hotel to all my friends and family.
This hotel is located in Ritzville, a small town, but it was a fully modern and clean location. Staff were friendly and helpful, the pool was nice, not too cold, the room a reasonable size, the bed and pillows fine. Nothing really stood out, but it was quite comfortable without being remarkable. A good place to stay..
This best western was such a pleasant surprise find on our long drive! Rooms were So clean and beds So crisp and comfortable! We were met by a friendly staff member who made our check in a breeze! Superb! Thank you!
We needed lodging for one night while on the road and the Bronco Inn was a great option. Friendly, clean, wonderful full breakfast, and convenient. Even though it is close to I-90, our room was quiet. With the AAA rate it was decently priced for a quick stopover. Would stay there again.
We had a great overnight stay! Staff were great. Rooms were clean & quiet. There was no highway noise. Breakfast was very good featuring such things as waffles, eggs & sausage. We highly recommend this hotel.
Nine of us stayed at this Hotel in Ritzville, WA. We race Pro 4 cars at the speedway in Spokane and stay at the Bronco Inn after the races are over. Great accommodations, super breakfasts, and great staff will keep us coming back to this hotel.
Very surprised that a small town would have a Best Western in it but it does. All the staff we came in contact with were very nice and efficient in getting us checked in and out. When we checked in the staff member even told us about places near by where we had been exploring to check out while we were in the area that we weren't aware of. The breakfast that they served was great, it included a nice variety of things to choose from so no matter what your choice of breakfast might be in the morning you'll more than likely find something to your liking.
Have come to always book this hotel in Ritzville on any trips thru state of Washington. Hotel is very clean and comfortable, conveniently located to restaurants and gas stations, easy access from highway and staff are very pleasant, professional and accommodating. Beds are comfortable and room décor is pleasant and convenient.
This is a fantastic hotel. Super clean, great pool and spa, excellent service, modern comfortable rooms. Make sure you take time out to visit downtown Ritzville to see some great Victorian architecture and have a tasting at the Distillery.
Everyone who works at the Best Western Bronco Inn was very kind and helpful. They found me the best deal for my stay, checking in was quick and efficient-they gave me everything I needed, and the breakfast was fabulous. They even had the fixings to make breakfast sandwiches. My room was on the highway side, but the traffic didn't bother me, it was more like white noise.
This was the best motel we stayed this 7 day trip. It was easy access to both town and the freeway. The cookies and milk were a great treat in the evening. The breakfast was really good. We had hash browns which was a first out of 7 motels.
Enjoyed the attention to décor and presentation details. Room, breakfast, staff all excellent. Clean. great breakfast, and breakfast room was superior in design. Business center excellent too. Room was great, also bed very comfortable.
The rooms were very nice and clean and the hotel was in very good condition, looking almost like a new hotel. The Free breakfast was good with a nice variety of items. I prefer a firmer bed and these were a little soft.
Very nicely appointed and clean. Pool area a pleasant place to spend some on a sunny afternoon even though I didn't swim. The sun was coming in the windows and lawn chairs were comfortable! Great bedding. Hotel feels like home. A very pleasant stay.
The Bronco Inn is located within the confines of the "Great Floods" caused by the collapse of the ice dam at Lake Missoula some 15,000 years ago. From Ritzville U can drive in any direction and find evidence of this great geologic event. Also, the Bronco Inn is very well run and a great stop.
We chose to stay in this hotel overnight on the way up from Portland to a PNW Robotics competition in Chaney. We arrived late at night , the lobby was nicely decorated for Easter, the check-in clerk was courteous, the room was clean and very spacious. We did experience some trouble logging into the internet, and the speed was nowhere near the "high speed" we expected. The next morning, we took advantage of the free breakfast. The staff was very busy keeping everything well stocked. The selection of food was very good for a hotel breakfast., lots of choices and the coffee was good. We had trouble getting back into our room with the key card and it took two times back to the reception desk to get it working. The receptionist did accompany us back to the room the second time with her entry key to make sure we were able to enter the room. Except for a few hiccups, our overnight stay was very pleasant. We would stay here again.
I have used this hotel multiple times since it was built. It has always been a positive experience. The location is good in respect to access to the Interstate but is a little bit rural for maybe the average traveler. Has the basic amenities (fuel, snack, restaurant) close by and the food at the steak house is great. Also I could not hear the Interstate traffic so that is good also.I would recommend this hotel for anybody.
Love the stay here. This hotel is newer and is equipped with all the amenities including a fridge, microwave and hair dryer. The bed was super comfortable and we really enjoyed the stay. Have to give a shout out to the breakfast. It was above average.
Preferring a quieter stay out of Spokane, I liked the reviews for this Best Western. I knew my car would be close by for loading and unloading and they had a very reasonable pet fee. Good choice! Room was large with desk, micro and quiet fridge. There was DirectTV with plenty of channels and a heated tile floor in the bathroom. Nice extras one doesn't expect. Every staff member I encountered during my 2 stays (I was back on my return leg) from front desk to housekeeping to breakfast staff couldn't have been nicer or more professional.
This is one of the best Best Westerns have ever stayed at. The staff is very good. Of note are Shawn (sp?) at the front desk and the people doing the breakfast. Plus, good parking, nice rooms, great breakfast, places to eat close. Much better to stay here than in Moses Lake or Spokane - quieter and less crowded.
great place to stay. The rooms are excellent. The young lady doing the breakfast was the best I've seen at her job, friendly and on top of her job. The rest of the staff did whatever it took to make it a super stay. Easy on and off the freeway. We will stay there again!!!!!
The staff was very friendly and helpful. The hotel and breakfast were up to Best Western standards. We had good parking for our car and motorcycle trailer. The price was a good value for two queen beds. All was clean.
Nice place to stay..big rooms, clean, quiet, pleasant staff, decent choices provided at breakfast. There were restaurants close for dinner. Our room had a nice view of the surrounding farmland. Would definitely stay again if in the area.
For over forty years I have stayed with Best Western for business a well as pleasure. The Ritzville, WA was by far the cleanest and most efficient motel/hotel I have stayed with this century. To coin a quaint cliché, "you felt at home".
I like this place; will stay again, but feel compelled to ask if anyone else has had the sprinklers water their car (and the water spots are hard/difficult to remove). Management denied wrong-doing, but I think they should at least offer to pay for the water-spot removal. I've scrubbed the spots at the gas station across the street from the hotel, then again at car washes before going through the wash. Spots won't come off. Management made lame excuses about time of day and wind warnings, but that wasn't accurate. Sprinklers should water the lawn, not windshields and paint on cars. Otherwise, the hotel is very nice :)
Very happy with the service and hospitality. The breakfast is always very good and we can always trust the quality of our stay. I would highly recommend any traveler to stay at the Bronco when in or near Ritzville.
We pulled up TripAdvisor when we arrived in Ritzville. Best Western is the only chain. We checked out a copy locals. One had poor reviews and was only $29 less than BW. The other motel office was closed at 6 p.m. So, we decided to check out the Best Western. First of all, they gave us the senior rate and the price was the same as we could have booked on line. For the extra $29 over the off brand hotels, we had a very nice place to stay. The motel itself was absolutely very nice. Courteous staff. Very clean and roomy room. Cookies in the evening. The breakfast. Not a fan of these motel breakfasts. Was a little better than average and nicely staffed with two friendly kitchen people. Good coffee. Internet was fine but not spectacular. Like so many nice motels, I am always a little irritated by the lack of adequate wall plugs in the electronic age.
appreciated the staff recognizing our need to arrive late and had the reservation ready for us. Other thatn the first key did not work in the lock we had a great stay. The breakfast was ok and the help was appreciated.
This was again a wonderful stay at the Bronco Inn. I am always impressed with the welcoming, homey atmosphere. The rooms are very clean, the staff is very helpful, and the breakfast is very good. I will return!!
This is a very comfortable, cozy, home feeling Best Western. If you ever just need a quick trip to get away then we recommend this hour trip from Spokane. The hotel is clean and has nice decorations. Easy to find from the freeway and a beautiful sunset.
We had a comfortable stay-great beds, very nice hot breakfast with lots of options, nice indoor hot tub and pool and very helpful, caring staff. This will be a regular stop for us when we travel from our home to the west coast.
While on vacation, we try to keep our "on-the-road" time to about 5-6 hours, so Ritzville, WA was our planned stopping point today. The Best Western Plus was conveniently located from I-90 but not so close where you hear Inter-state traffic. A big plus is they have laundry facilities, which we were happy to see and use. Room was clean and efficient but the closet was a bit small for hanging clothes. Overall, good location, value and has Telsa charging ports.
This hotel is in a good location right off the freeway. There are a few restaurants/fast food places nearby for meals. There is a nice grass area outside for pets that was very handy. The included breakfast was excellent, one of the best we've had at a hotel. We'd stay here again.
We were greeted warmly, our room was very good, as was the pool and breakfast. Ritzville is a very rural area, with few distractions for the traveler, and thus the quality of the accommodation is important.
My husband and I decided to drive from central Ohio to Portland Oregon and up to Seattle and back for our summer vacation. We didn't have any designated spots set to stay overnight, we just drove till we didn't feel like driving anymore and tried to find a hotel close. When I called to check availability they were very friendly and when we got there the gentleman behind the counter was very helpful and friendly. The room was clean and relaxing and the beds were VERY comfortable. I would definitely recommend them and I would stay here again.
This was a last minute stay and we were very happy with the appearance of the outside and inside of this hotel. The room was clean and comfortable. The staff was friendly and helpful. The value was good. Convenient location to the highway. We would definitely recommend the hotel to others and stay again if in the area.
One of nicer Best Westerns we have stayed at; a pleasant surprise in a small rural area with limited choices. Clean property, comfortable room & bed, homey breakfast room with a nice selection of food; free wi-fi. Only there one night and did not check out pool. Desk staff was welcoming and efficient. Right off the interstate means convenient location, with some unavoidable traffic noise. That was not a problem for us, however. Good value. Would stay here again and highly recommend as a good choice in Ritzville.
This is a great hotel. It is clean, comfortable and inviting. There is a little road noise if sleeping with the window open, but that doesn't bother me. I like this hotel and stay here when our travels take us this direction.
The BW is a good value hotel that allows pets but they do not have an efficient policy dealing with pet stays. Requesting guest to call the front desk in the morning to have staff come inspect their room for pet messes. If there is a mess they pay the pet fee.
The hotel was very nice. The two queen size bed room was large and clean. The bedding was very comfortable. There was a good selection of food for breakfast. The staff was friendly and very helpful. Would recommend making a reservation. People were being turned away due to no rooms available.
We found Bronco Inn is an excellent place to stay. Warm and welcoming reception, supurb cleanliness, beautiful Americana decorating! Quiet and comfortable room and comfy beds Every needed amenitiy is available. We did not eat breakfast but the presentation was good. Hot bacon, eggs, bicuits gravy, cold cereal bagels. We were very satisfied. Will choose the Bronco Inn again!
Stayed here for one night and had a great experience. The indoor pool and hot tub were immaculate. Beds comfy and room a decent size. Breakfasts better than comparable places that offer free breakfast.. Staff professional and friendly.
All staff seemed to go out of their way to be helpful. Appreciated the 'Travelers Prayer' and scripture that was left out in the guest room. Wish there were more hotels that recognized their purpose in providing warm accommodations for travelers. One of the best Best Western hotels our family has stayed at. Top notch accommodations and staff. Very nice. Keep up the good work. Will highly recommend hotel and will stay there again. Thanks much.
we had a very nice stay last year at Best Western Plus Bronco Inn, Ritzville. Coming back from a trip to the Oregon coast and a 50 class reunion we stayed again this year and enjoyed another wonderful evening and great breakfast. Thank you
This is one of the best place with great service for families near to Palouse falls. They have great service, courteous staff, nice location near to every thing. Clean rooms and Clean pool. Their breakfast is also exceptional and a great value for your money.
Very nicest Best Western I have stayed at in my Western US travels. Clean, friendly and comfortable. Great value. Easy to get to off I 90. Loved the Bible and Travelers Prayer on my table when entering the room. Beautiful extra touch. Highly recommend this establishment.
Far away out on the amercan prarie - far away from everything you find this very nice hotel. Staff friendly and they are professional. Great breakfast. Why not 5 ... it needs a place to dine nice in the evenig ... and all the christmas stuff does not fit in, when temperatures ar close to ninty! great indoor pool!
This a real nice place. Room are very clea. Staff professional and pleasant. The libby area is very inviting. Breakfast is netter that I normally experience in these just off the highway places. To make it even better there is a starnucls right next door.
Reasonable sized room, flat screen TV, air con, good block-out curtains, quiet room, comfy bed, reasonable water preesure in shower, good hot/cold breakfast. Room very clean with a good price tag. Take awayfood and fuel next door
Our family drove from the midwest to the west coast for a vacation this summer, staying in several hotels (all about the same level - Best Western, Comfort Inn, Shilo, etc.) in each direction, and this was by far the best in terms of cleanliness, courtesy of staff, and breakfast accomodations. We found the rooms to be spacious and well appointed, and were well taken care of from checkin to checkout.
Have stayed here numerous times and is always, neat, clean, and staff always friendly. It sits near the interstate so rooms on west side of building are the quietest. Nice work out room and nice breakfast . They have fresh hot cookies in the afternoon. it is a little ways from the down town area, but if you get a chance take a drive through the downtown commercial district they have a neat array of iron sculptures. Hotel is near C-stores, restaurants, and fueling stations. Easy access on and off the interstate.
Nice hotel, surprisingly quiet for being next to the freeway. I have no complaints at all - once we got our room! A 50 minute wait (sorry Ritzville, not much to do) was the last thing we expected after driving all day. I understand if rooms are not ready due to housekeeping issues. However, with a reservation in hand, I'm told that the last clean room was given to the walk in guest right ahead of me in line. What's the point of a reservation if they don't actually reserve the first clean rooms for those of us who plan ahead?? The front desk said that's just the way they do things. Things like this make me reconsider my routine of always choosing Best Western.
This BW location has a fantastic staff and is well decorated and kept clean. While this may not be a destination hotel for recreation, since it is in the smaller country town of Ritzville, WA if you are in need of hotel accommodations while traveling this is the place to book! Very clean rooms, very hospitable owners and well decorated! Patriotic theme display in foyer area and we found all staff members we communicated with to be very friendly, helpful, and courteous! The breakfast was the usual BW experience however very well presented and prepared. We were there while a larger group was there and even then well taken care of and we didn't hear any noise the whole night. We were assigned to a room on the freeway side of the building and did not hear the traffic - so the building is well insulated! We will return to this location when staying in the area.
Enjoyed our stay here. The two gentlemen at the Front desk were awesome and very accomidating. We needed a W\\C accessible room and a rollaway bed. Both were beyond our needs. Breakfast was beyond expectations with many choices of cereal, eggs, waffles, fruit and more than usual Fare. The very best was an open Bible and Travelers Pray on the table in the room. We felt so safe and Welcome. Thank you!!!!
Happy with front desk. Friendly and professional. Explained everything in good detail. Rooms and bathroom very clean. Good Breakfast in the morning. Everything stocked very well. I would suggest that as a stop over for trips. Gas stations and quick food close by and coffee stops. Friendly people at each of the places we stopped.
This our 3rd time staying here. The staff is amazing. Rooms are clean, quiet (and we were right across from the breakfast room), beds are top notch. My son and I enjoyed the pool and hot tub. Easy freeway access, too. Just remember breakfast is over by 9am. (I think it should be 10)Also pet friendly. Shawn at the front desk was so nice and accommodating. This is, for sure, where we stay from here on out. We travel to Montana at least twice a year. HIGHLY RECOMMEND! A+
This Inn shines! The small town touch goes a long way too perfect their warmth. Right off the road. Supremely clean. A better than best version of the Best Western Breakfast. The rooms project a feeling of comfort, safety, home grown caring. right living,. Reserve early they fill up weeks ahead.. even for Best Western members!!!
We've stayed here before and we'll stay here again. We found the staff to be very professional and courteous. We had two rooms this time and the staff did great placing our rooms right next to each other. Found the breakfast to be great! Food hot and plentiful. Had our choice of bacon or sausage. Plenty of cereals and yogurts too!
The hotel rooms were very clean, the beds were exceptioanlly comfortable, staff were very friendly and polite and helpful. The front desk staff gave numerous recomendations went ask fr local resturaunts to eat at.
I can't say enough about this great hotel. Clean and very comfortable rooms! The pool area (my daughter was with me for 2 of the 5x I stayed). was clean and fun, they even had pool toys. Nice breakfast area, they keep it well stocked. I'm a truck driver so I give my "trucker review". This is a great place for trucks to park, their's always several trucks parked there and easy to pull in, turn around and back into. They also have a truck driver rate, ask for it if you're driving there in your rig!
Out of all the places my family stays throughout the year the Bronco Inn in Ritzville, WA is top notch there is no place better. Always immaculately clean and inviting. Friendly staff and helpful. Feel welcome from check in to check out. I wish I could take the Inn on the road with us.
As a former road warrior, I've spent a lot of nights in Best Western motels. This one is exemplary in every category! I couldn't find a thing to criticize! Before even going in, I was impressed with the immaculately kept property. Inside, there was a friendly, hospitable welcome from Steven. The lobby has comfortable arm chairs and a couch in front of a real fireplace. Our room was in excellent shape - two mints on the bed and a printed welcome prayer card from the staff. Breakfast next morning was something to behold! I've never seen such a large selection - even almond milk - truly something for everyone! Considering it's location, the Bronco was an absolutely delightful surprise!
On a trip between south central Montana to the Seattle area we found this hotel to be a very good stopping point. The arrival process set the tone for the balance of our stay. Rick, the Front Office receptionist was most professional and welcoming. The room was bright and comfortable and most importantly clean and quiet. The breakfast was very good and the two attendants were very attentive to the food line and to the guests as well. All the staff was professionally uniformed and knowledgeable of the area and its features. Our plan is to stay there again on our way home.
We have stayed here a few times over the past years as a midway stopover from Seattle to Missoula. The hotel appears "worn" in appearance and needs to be rejuvenating. The breakfast was not good at all. It is obvious that management made cost cutting measures. The eggs were flat thin oval shaped "things" and sausages were floppy and tasteless. I think we will stay at Moses Lake next time.
This hotel was a great value for the money. It was clean and quiet and the breakfast was great. Very family friendly and safe. The pool was nice and included toys for the kids, but the hot tub was a little tricky to figure out.
The Best Western Plus Bronco Inn at Ritzville, Wa is a favorite hotel of ours. The Pity is we seldom have reason to go to Ritzville or pass that way. This was our second time in about two years to stay there and both times it was wonderful all the way around.
Just passing through and needed a place to sleep. Exceeded expectations in all ways. Newer building. Larger than average rooms. Comfortable bed. Substantial breakfast that included a variety of hot items (eggs, bacon, fries and more). Would stay again.
After being on a hard long journey, this was a pleasant surprise of very nice accommodations and Great value. I would highly recommend this place. Great and comfy bed mad for a great night sleep. We arrived in a rain storm, on a motorcycle, and late at night. Staff and Room were ready and waiting. Will stay here again.
Great stopover on return trip to Seattle from Jackson, Wyoming. This Best Western is very convenient to i 90 and very comfortable. The staff was friendly and the breakfast is excellent. Ask for a room in the back to decrease highway noise.
We aways stay here over the years when we go to Eastern Washington. The stay is always very pleasant and great staff. This time we had a room facing the freeway. That would be my only complaint and suggestion is to request a room on the opposite side which is very quiet.
We were rather surprised when we turned off to Ritzville (the hotel is located at exit 221, which we overshot and ended up driving back through the town) as it was deserted. The area is very much a working town and full of farms. The hotel seemed modern and was apparently 14 years old and had won various awards. A very nice young chap called Shawn greeted us on Monday evening. He made us feel very welcome explaining the facilities and when we asked about restaurants he was about to provide us with a map to which he added directions. We also asked about hotels in Seattle, upon leaving for dinner, as we had had no luck booking them online. He offered to check and provided us with a phone number for the main call centre of the Best Western brand. Shawn's customer service was excellent! All staff that we met through out the stay were polite and asked how we were. The room was adequate with to queens beds, a desk and chairs. Everything was clean, including the remote for the TV which was in its own littler pouch. Air conditioning was provided and remained constant and consistent. Breakfast was served from 06:00 to 09:00 and consisted of both a continental and hot food. Both were good. The only thing that was missing in my opinion was some fresh fruit salad. Other hotel amenities included free wifi, a fitness centre and a nice swimming pool with a decent depth and floats and toys. This was most relaxing after a long day! Overall an excellent hotel with great service. Worth stopping here if you need to break a journey.
This hotel has been refurbished with new rugs in Halls and beds with comfort tops, the bathrooms are still dated but clean. Good size room, front desk was friendly and helpful. Worst thing about this is there are no restaurants worth eating at within the area. In fact we had a hard time for finding any restaurants, the town closes up and rolls up the carpet about 4pm.
great place to stay. good staff. nice rooms decent breakfast. no problems. would use this motel anytime we're near there. would recommend to others. easy access to freeway but not too close to be annoying. everything worked good. restaurant access decent
I come over to Ritzville once a year to volunteer for the US Geological Survey's "Breeding Bird Survey". The Bronco Inn is 10 miles from where I need to start counting at 4:26 a.m. The staff remember me, have a clean, comfortable room, and provide me with a couple extra coffee packages so that I can fill my Stanley Thermos before I leave. I've used the fitness room in previous years, and enjoyed the pool & hot tub; this year I arrived late enough that I went straight to sleep.
Not a bad hotel. Make sure you ask for a room on the west side of hotel. The noise from the interstate in the morning and evening is loud. You would think a room on the third floor would have a shower that would drain. It drained slow but not bad. Room was clean. Young guy that work the front desk at night is awesome. Best of luck
This Best Western is an oasis in the dessert. Price per room does not reflect the wonderful experience of the staff and facility. The room was very quiet and comfortable. To bad there were no Frosted Flakes in the breakfast area!!! The breakfast was excellent, fresh and a good variety of breakfast items.
We were travelling from Edmonds to Missoula and this was a great mid point stopover. We had a double queen room on the second floor right next to the elevator which was clean, nice, no bad smell like some hotels, comfortable beds, spacious and clean bathroom, front desk fellow was frienfly efficient and gave us a good recommendation for dinner. Would definitely recommend this hotel. Price was very reasonable too!
Great place to stay. We were only there one night, but would stay there again. Very nice room--king bed with lots of room for our pack-and-play. The front desk people were very friendly and welcoming. The breakfast was your usual eggs, sausage, bacon, etc. The attendants were very attentive at keeping the food bins full. The indoor pool is open 24 hours so you can get in a swim no matter what time you arrive. We really liked staying here. The hotel is right off the freeway so easy to find. It is about an hour outside of Spokane.
This hotel was perfect for what we needed - a place to sleep and rest. The room we stayed in was a King suite, equipped with a King-size bed, a soft chair, plenty of space, a mini-frig, a microwave and a flat-screen TV. It felt almost as if we were staying in someone's home, like a bed and breakfast, as opposed to a standard hotel room. The pillows were amazing - our favorite feature from the room. (That and its location to the freeway - very close). The pillow were soft but not too soft, yet slightly firm, just enough to support a tired head. We'd definitely stay here again.
I have stayed in this hotel many times on my way to and from work. The hotel is well run, very clean, good service, great amenities and can truly be a home a home away from home. The breakfast is always well presented, comfortable lobby and conversational areas, nice size rooms, comfortable beds, fitness area and indoor pool! My only suggestion is to ask for a room away from the freeway, as the highway noise can be a bit bothersome.
the Best Western Plus in Ritzville WA was one of the best experiences I have had. It was extremely clean and the staff were friendly and helpful. the complimentary breakfast in the morning was tasty and had a lot to offer. I highly recommend this place!
This motel is very clean, good breakfast and close to the Interstate. The staff werre very helpfull in helping us find a car wash to wash all the bugs off. Free WiFi and a very quite evening. Overall I'd recommend it.
We had a wonderful stay. Very clean and inviting like you were at home and there was milk and cookies in the main area. Awesome pool and hot tub that is open 24 hours. The Breakfast very filling with lots of choices. Great staff. A Home away from home!
After driving a long day it was nice to stay at a clean and comfortable place. The bed was awesome and the room was very clean. Coffee was good as was the breakfast selection. We will definitely stay again.
Best Western has mastered the basics of a medium priced freeway motel - nice clean room with a king bed, good Wi-Fi, good free breakfast and all of the other amenities we have come to expect. This property is a good example. We extended our stay for a day and will return next month.
Very kind, clean room, air condition works very well, TV is new, and most of all I really enjoyed hot breakfast. They have everything and it is free. I absolutely will come back this place again. In addition, bathroom is not small at all. Very spacious.
I will definitely stay here again. Excellent rooms, staff, breakfast and location. Great restaurant nearby. Our whole family stayed here and they accommodated the rooms for us so we could be near each other.
We moved my son from PA to Seattle driving cross country, and stayed one night at the Bronco Inn. Place was clean, comfortable and had a family atmosphere to it. You could tell the staff cared about the facility. We enjoyed our stay. Thanks Bronco Inn
I've stayed in a number of Best Westerns; they fit the bill for our current style of family vacations. This property is well run. Well cared for and clean, clean, clean. They even had toys in the pool to help tire out our six year old.
You will not find a better hotel than Bronco Inn. The staff is excellent, the rooms are wonderfully decorated, clean and comfortable. The management will bend over backwards to make sure your stay is a positive one!
Great place along the open stretch of I-90 where you need a break after a long day of driving... We stayed at Triple Play Resort the night prior and found the Bronco Inn exceeded the Triple Play in every way...
We were very pleased with the Best Western Plus Bronco Inn. The staff was extremely friendly and helpful. There had been a reservation error made by us but Rick at the front desk managed to work it out. Amy in the breakfast room was very friendly and efficient. The service we received was an absolute pleasure. Our room was clean and the bed was extremely comfortable. While all rooms were fairly quiet, if available, request a room away from the interstate.
We checked in and were offered our choice of 1st, 2nd or 3rd floor, husband jokingly said lets go for the view so we will take the 3rd floor. Clerk then said he didn't have any 3rd floor rooms available so we settled for the 2nd floor. Got up to the room opened the drapes and what did we see? the roof line of the pool, so no view after all. Oh well we weren't there for the view anyway. The room itself was rather large and clean. There was a bible already opened up to a passage which I though was odd, but it didn't bother us. Room had a microwave and fridge. The wifi once I got the code figured out worked quite well and only dropped us 1x. The TV was satellite and I could not find a channel guide any where so we had to flip through the channels individually. The bathroom counter was large. Yay. We had a king size bed so there were end tables on each side of the bed, as a matter of fact the bed was so comfortable neither husband nor I wanted to get out of it, then we realized breakfast was almost over. Breakfast was great except for the fact that there was no "lite" yogurt or skim milk. Eggs, bacon and hash browns along with fresh fruit and waffles and the usual bread products. Although there wasn't much of the hot foods they did keep filling them up and they were actually warm. Just in case though they did have a microwave. They did have cookies and milk at night too. There was plenty of parking and if for some reason the hotel lot is full there was a huge dirt lot right next door for larger vehicles and if you happen to have an electric car they even had hook ups for that. Hotel did have a pool and jacuzzi however they were under renovation so did not get to use them. I did know that when I booked the hotel thanks to it being advertised on the Best Western web site. A small fitness room and laundry was also on premise. Other than the skim milk and lite yogurt my only other issues were when the guests in the room next to and up above us turned on their water (shower, bathtub) it was so loud almost thought that we had turned on the water in our room. Of course there were kids running in the room up above ours and running down the hall and yelling, but this wasn't the hotel's fault. When we checked out there was no one at the front desk and it took me a few seconds to see there was a bell to ring. After ringing the bell 2 employees came out and I think one of them was actually a housekeeper. She was trying to log in and by the time she had logged in the gentleman had already printed our receipt out. Anyway it was nice to see them helping each other out and being crossed trained at the front desk. Hotel is decorated with lots of quits, pictures, an old stove (in the breakfast room) etc stuff you would kind of find on a farm.
On way back home from NCAA Basketball tournament, wanted place to stay. I chose this BW property, because I knew it was clean and a good value. I recommend it to anyone looking to stay between Seattle and Spokane. Good value and clean.
I have spent more time than usual in motels during the past year, and the Best Western in Ritzville was one of the most welcoming, and comfortable places I have stayed. The bed was comfortable, the breakfast excellent, the staff at the front desk really kind. I highly recommend this motel.
This hotel has a lovely country theme, quilts, furniture, pictures, etc. Staff (especially the breakfast lady) were helpful and friendly. Breakfast was plentiful and tasty. A really good place to stay on our road trip.
I have traveled the NW on business for the last 25+ years and I have yet to find a hotel that matches up to this location. BW is my hotel of choice and this location is always my stay when going from MT to OR, OR to MT each month. I would recommend it to anyone on the road.
For a truly welcoming, clean stay, try this best western! WE were travelling through to Seattle and stayed the night, and were greeting with the friendly staff. The breakfast is excellent. What a lovely hotel.
i would stay here again great staff and loved the room would stay here again in the future and tell our friends about it was surprised to see such a great place to stay in a small town easy access from the freeway
This hotel has the most comfortable beds & is very quiet even next to the interstate. One of the nicest hotels for the price all the way around. We have stayed here more than one time and prefer it over hotels in this town. The staff is friendly and the decor makes me feel like I am at home.
The hotel is pleasant to stay in. The employees are courteous and very helpful. Eating establishments are nearby within walking distance. Breakfast was very good and in top breakfasts available for hotels. I would definitely stay at this property again.
Nice stay at Best Western in a part of Washington State that doesn't have many nice hotels. Dinner at Ritzville Roadhouse nice too. Our dog enjoyed the quiet and Animal Planet on tv....don't get that at home!
Ritzville is a nice little town also being the oldest town in the state of Washington. There are not a lot of places to eat within walking distance unless interested in fast food. The motel itself is very nice and up to date, the internet was really slow..
We call it the "chocolate chip cookie inn" because a tray of cookies and jug of milk greets us on arrival. Rooms are large, airy with lots of space, and very clean. A full cooked breakfast is included in the price, which makes it excellent value. There's a pool and hot tub. We always enjoy our stays.
Short notice for reservations, and no problem having to change dates due to roads being closed in the pass's. Will stay again if occasion arises. We had a great weekend. Everything was perfect, the room, pool and the decorations in the lunchroom and hallways. Ron & Laurie
Everything was clean and comfortable. The lobby was a delight to walk into, the sound of Christmas music greeted us, the lobby fireplace had a fire burning, there was a Christmas tree and Christmas stockings. Additionally, we appreciated the pool which was open 24 hours, the very comfortable bed, and excellent staff - professional and nice.
Our original destination for the night was the BW in Liberty Lake, but because of the Spokane black out we had to drive another hour and a half to Ritzville. This was a surprisingly good hotel, quiet and restful, and a lot of room to walk the dog.
Clean rooms, good beds, fridge, microwave and at reasonable price and one of the best breakfast buffets I have encountered at a U.S. Motel. For me good beds is paramount as am there to get a good sleep while traveling. We have stay at the Inn, in different rooms, on several occasions traveling to Oregon.
Friendly Staff. Excellent Rooms. Great Beds, Very clean, really a nice place. Great breakfast. They have everything you could want for breakfast. Very professional staff. Rooms have Fridge and Microwave. Direct TV but the thing that will impress you is how clean it is. Due to allergies we always need rooms that have not allowed animals in them.
Everyone was very pleasant and helpful. Warm cookies in the evening and great breakfast in the morning! The room was clean and comfortable. Lots of places to eat surrounding the hotel. I would recommend this to anyone going through Ritzville.
This hotel is charming, but the in room heaters make so much racket that it's hard to sleep...the one in the next room ran all night and was disturbing. The staff was wonderful and the place was charming, but honestly the in room units are horrible. I stay a lot in Best Western and other properties and this is the first time I've seen a quality facility have this kind of inferior in room heating.
The front desk staff was extremely friendly and accommodating. The room was clean and spacious....A great stop on highway395 Breakfast was good. They have have fresh baked cookies on a plate in the lobby which was a very nice touch.
Our experience was delightful. It began with the reservation process, I made the reservation directly with the hotel, and continued through check out. Rooms were large, comfortable and quiet. The breakfast actually included eggs, bacon and sausage, as well as the usual cereal, fruit and fresh homemade waffles.
I was chaperoning a group of soccer boys; they loved the hotel and accommodated them superbly. Pool was great, rooms very spacious and they gave us adjoining queen/king rooms for our 6; could have adjoined rooms for up to 8 people. Microwaves and large fridge in all rooms. Breakfast was excellent for hungry, athletic teenage boys. Perfect stopover location from western Washington to eastern Washington.
Our room exceeded our expectations. The hotel and room were very clean and breakfast was very good. An excellent place to stop for the night if you're traveling on hwy 395 in Eastern Washington. The only downside is that there is not much around to have dinner.
All front desk personnel efficient and extremely helpful. Room was quite and bed was great. Location was easy to get to and leave after checkout. Breakfast was good and plentiful. A great experience after 6 days on the road in various motels.
Driving I-90 late at night and getting tired to the point I knew it best to stop, so when I saw what appeared to be a newer Best Western, I pulled off for a few hours of sleep. However, between the noise of the trucks and vehicles sounding like they were going right through my room (did you not use insulation in your construction) and a refrigerator and air conditioning that rattled, bumped, squeeled...well suffice it to say that at 4am I gave up and just hit the road again. What a waste of money
I had a pleasant restful stay. The hotel and room was clean and nicely decorated. All services provided were excellent. Staff was friendly and welcoming. They took the extra step to inform me of the dining places in the area.
We had driven after a long day and got to Best Western at Ritzville. It was clean, quiet and we were very happy with our stay. Clean rooms and a great night's sleep. Plus, breakfast was awesome. Thank you!
The hotel has very clean rooms with friendly staff. The lobby and grounds are well maintained. The continental breakfast area is very roomy with a large screen t.v. centrally located for everyone to view. The breakfasts have a large varitey of healthy choices. The beds are comfortable. I would highly recommend this hotel.
This was a great place to stay, very clean, comfortable, and a great breakfast. The location was great for us and the people were very helpful. The bed was clean and comfortable and the air conditioning was quiet and worked well.
Feels like the comfort of home when you are away from home- always a wonderful nights sleep and I love the Americana décor. I used to have to do a lot of layover stays at hotels when I drove hazmat tanker for The Linde Group and the Best Western Bronco Inn in Ritzville, WA was one of my favorite places to stay.
The BW in Ritzville was clean and comfortable. The rooms are large and so is the lounge area- larger than most hotels. The continental breakfast in the mornings offer all the usual fare. If you are on highway 395 and cannot drive any further to Spokane or Kennewick, the Best Western in Ritzville would be just fine and dandy.
We stay here every year coming back from a trade show. The room is spacious, bed is great, all very clean. Water is soft, even ! Breakfast is really good...plenty of protein options. Small suggestions: coffee was weak and a bit bitter. And management should supply food service gloves for servers/cooks who have a really awful cold. Last night on a trip and I so don't want to bring home her respiratory infection ! But for that, this is a great overnight.
When we walked into the lobby, I was immediately struck by the homey, comfortable space. That feeling permeated everywhere we went in the hotel. In addition to tables and chairs, the breakfast room had several antiques and some comfortable furniture facing a large TV. Even the ice-machine room was adorably decorated. Of course, our room was cute and comfortable as well. And while many hotels have Gideon Bibles in a drawer, we found one setting out open to a Psalm and a Traveler's Prayer card on top. I was touched. In addition, the staff was very friendly.
Very dog friendly, dog friendly grass, nice staff, quite hotel despite being by Interstate 90, very clean rooms, very clean overall, great hot breakfast, spacious rooms, good hot tub and pool, I'm going to stay here again!! A++ Worth every penny!!
This was the best hotel we stayed at of the 6 nights we were on the road. Not one bad thing about this hotel. Hotel employees were the most helpful... from breakfast service to maintenance employee helping us with our key card.
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