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Best Western Hotel Rio Convention Suites, Rio de Janeiro

3.5/5  - basé sur 31 notations.
Estrada dos Bandeirantes, 6265, Barra da Tijuca, 22780-081, Rio De Janeiro, Brazil - See map

Located in Barra da Tijuca, west of Rio de Janeiro, the Best Western® Rio Convention Suites, is located five kilometers from Riocentro, one kilometer from Projac, six kilometers from Jacarepagua Airport, 36 kilometers from Santos Dumont Airport and 32 kilometers from the International Airport. For your convenience, breakfast, Wi-Fi and parking are free for our guests. We have a restaurant with capacity for 80 people plus room service available 24-hours and a business center. Rooms are well equipped, offering a microwave, mini bar, cable television, a safe, coffee maker, air conditioning and a balcony. On the property there is a swimming pool for adults and children, whirlpool, sauna, fitness center and bar.

Best Western

Hotel Rio Convention Suites

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 31 guest reviews
NOTE ISSUED
Excellent
8
Very Good
13
Average
6
Poor
0
Terrible
4
REFER TO NOTICE
Business Business
11
Couples Couples
8
Family Family
5
Friends getaway Friends getaway
3
Solo travel Solo travel
3
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Free parking with security"

4
22/11/2017

Booked this hotel for RockNRio, reasonable rates, the UBER rate was quite affordable, its close enough to a McDonalds, and it had free parking. WiFi wasn't strong in the bedroom but good in the kitchen/living area.

"one of the worst nights ever"

1
07/11/2017

EM PORTUGUES & ENGLISH Passei 1 noite lá. Honestamente, eu me arrependo profundamente. 1) em primeiro lugar, o check-in levou séculos. Haviam 2 casais antes de mim. Um cara sozinho na recepção, recebendo telefonemas, fazendo tantas tarefas que ele não foi capaz de fazer os checkins. 2) a internet não funciona . 3) pedi um ferro de passar, e eles não conseguiram obtê-lo para o meu quarto. Quando finalmente fui buscá-lo lá embaixo, era tão velho e sujo que ele poderia acabar com minha camisa branca se eu usasse-o. 4) às 03:00 da manha, acordei com um barulho enorme, como se alguém chacoalhasse a porta da varanda do lado de fora. Vi que a porta não foi construida corretamente, e o vento estava a bate-la. Liguei para a recepção e eles dizem que não há nenhuma possibilidade de enviar alguém da manutenção, pois na ha ninguem. Além disso, pediram-me para tentar resolvê-lo por mim mesmo. Depois de mais de 30 minutos, eu pedi para mudar de quarto. Levou mais um tempo. 5) café da manhã é muito pobre. I spent 1 night there. Honestly, I regret deeply. 1) Firstly, the check in took ages, and there were 2 couples before me. One single guy at reception, answering phones, doing so many tasks that he was not able to check people in. 2) the internet did not work at all. 3) I asked for an iron, and they did not manage to get it to my room. when I finally went to pick it up downstairs, it was so old and dirty that it would screw my white shirt if I used it. 4) at 3am, I woke up with a huge noise, as if someone were shaking the balcony door from the outside. It turns out the door was not built correctly and the wind was shaking it. I called the reception and they say there is no possibility to send someone from maintenance. furthermore, they asked ME to try to solve it. after another 30 min, I ask to change room. It took another long time. 5) breakfast is really poor.

"Excellent "

5
07/06/2017

I had a trip to Rio de Janeiro For a conference I reserved this hotel at may Very good hotel,with WiFi,breakfast,good and kind employees, very clean room I suggest it to everyone It's service and price are really suitable

Edvard_Pancracio, General Manager at Best Western Rio Convention Suites, responded to this review
Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (21) 3288 - 7999. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Edvard Jose Pancracio Gerente Geral Best Western Rio Conventions Suítes