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Rio Othon Palace, Rio De Janeiro

Av. Atlantica, 3264, 22070-001, Rio De Janeiro, Brazil - See on a map
Rio Othon Palace - Pool view The Rio Othon Palace is ideally located in the center of Rio De Janeiro. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Rio Othon Palace offers guests the privilege to stand before one of the most beautiful and famous postcards of Rio de Janeiro and the world. In the heart of Copacabana Beach, the hotel is close to major tourist sights of the Wonderful City, such as Corcovado, Sugar Loaf and many others. There are several shops and restaurants within walking distance from the hotel. Cantagalo metro station is 450 meters from Rio Othon Palace, while Copacabana Fort is 1 kilometer away. Featuring a rooftop pool with excellent views of the Sugarloaf Mountain and Copacabana Beach, Rio Othon Palace also has two restaurants and one bar, including the famous Skylab Restaurant, located on the 30th floor, where guests can taste Brazilian and international cuisine, as well as a traditional 'feijoada' every Saturday. The hotel also offers a well-equipped on-site fitness center. Each of the 579 rooms are equipped with air conditioning, telephone, mini bar, color TV with international channels, 24-hour room service, individual safes and Wi-Fi Internet, providing a great experience for both leisure and corporate guests. The Hotel has a complete fire system, laundry, private parking (additional cost and upon availability), beauty salon, shops, tours, beach service (upon availability) and car rental. Boasting panoramic sea views, our outstanding breakfast is served on the 3rd floor and it is included for all guests. When come to Rio, stay at Rio Othon and take your experience to the next level. Our friendly and helpful staff is ready to have you. We hope to see you soon.

WorldHotels Distinctive

Rio Othon Palace

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2021
 
based on 4860 guest reviews
NOTE ISSUED
Excellent
3151
Very Good
988
Average
406
Poor
172
Terrible
143
REFER TO NOTICE
Business Business
462
Couples Couples
1472
Family Family
1602
Friends getaway Friends getaway
614
Solo travel Solo travel
170
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"My last stay at that hotel NEVER MORE"

2
232albelev, Montevideo, Uruguay 09/05/2022

From the check in the clerk was too slow and disgusting, showing his superiority as he is the one who will choose what room to send me. I was always upgraded but not anymore. On top of this, both keys that he gave me, did not work. Back from the room with my luggage to change the keys. I was FUMING. The attitude of the security personnel is also DISGUSTING. Standing before the elevators, blocking the entrance so that no person can go freely. I felt a thief. They make people nervous with their despicable attitude. Room service is also TERRIBLE. The menu is so scarce. and you have to pay on demand. You do not sign to the room for check out like all hotels. No!! You have to pay as if it were not the hotel who is giving the service. On top of that, my last order CLUB SANDWICH was meant to be served in 30 minutos but MAGICALLY it came in 5 minutes. Why? because it was a sandwich made some time ago, the chicken COLD, the bread not crusty, It looks as if somebody made one by mistake and I was the beneficiary of that dish. I told the management all I said here.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Albelev, We appreciate your comment. We are sorry to hear that your impression of our hotel was not positive. In fact, our receptionists choose the apartments according to the category booked, this happens here and in most hotels. Our employees are trained and supervised on a daily basis to always provide the best apartment, in the reserved category, according to guests' requests. We're checking the mechanical timeout with the door. We have already detected the apartment where you stayed and we have already solved the problem and changed the lock. About the time you were smoking, our security guards have a duty to protect and care for our guests. They ask all guests for the identification card, as visits to apartments and suites are not allowed, for everyone's safety. Regarding your sandwich order, we have a large team, with many collaborators preparing each step of our guests' dishes, this is a work of excellence, so that we can give our guests the best. All your points are with the area managers, they are investigating and dedicating themselves to correcting any possible errors. We regret that you do not intend to return to our hotel, for us, it is very sad to know that all our dedication, safety, comfort, service, affection and care did not reach you. Yours sincerely,

"Fantastic hotel at the heart of copacabana!"

5
User 08/05/2022

We stayed at the beautiful hotel Rio Othon Palace and had a wonderful time. The hotel is very grand and in an excellent location just in front of Copacabana beach. The rooms are huge and the service is impeccable. Thank you to the whole team - notably Diana, Jean, Pedro and Daniel!

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hey Eva! Thank you so much for your comment and your rating. Every day, the Othon team is dedicated to providing the best care and services for our guests, as well as safety, comfort, hospitality and structure, such as our structure with swimming pool, our dry and steam saunas, the brand new Kids Space, our Instagrammable, Skylab restaurant and of course, beach service, lobby Bar, SPA. gym all this with the best view of Copacabana! Your compliments to Daniel, Diana and Pedro were passed on to the same people who thank you for your memory! We hope you come back to our hotel soon :)

"Ok room, but very good service, food, and location"

4
sullys2014, Washington DC, District of Columbia 07/05/2022

The location is very good. The food both for breakfast and the rooftop restaurant was also very good. The first room we were assigned had a strong musty smell, apparently from the carpet. The front desk staff member was very receptive and accommodating, and moved us to a room on the 6th floor without carpeted floors. The service member on our floor (Carmen) was very nice and helpful. Overall a very good stay.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hey Sullys! Thank you so much for your comment! It is super important for us to know how your stay at our hotel was. Your compliment to Carmen was passed on to her who is very happy and proud of her memory, as are all of us on the Othon team! Every day, we dedicate ourselves to the maximum to provide the best in services, accommodation, security, structure, comfort and hospitality. Glad our dedication reached you! We hope you can return soon, to enjoy even more of our wonderful breakfast, our swimming pool, Skylab restaurant, saunas, kids' area and much more! See you soon! :) Big hug!

"Best Location and best receptionist"

5
User 06/05/2022

"Good hotel and friendly receptionist " We stay in Othon Palace Hotel for 3 nights and we like it very much. This is one of the biggest hotel in the city of Rio de Janeiro with the best location: just in the middle of world famous Copacabana Beach with sea view. You have everything nearby: beautiful beach, bars, restaurante, supermarket etc., What made us more happy is to have Joao and Daniel the receptionist in the hotel , they speak English and they are very friendlyl, they helped us a lot and made our trip in Rio unforgettable. Thank you Joao and Daniel, see you next time.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi João, Thank you so much for your review! We are super happy to know that João and Daniel made your stay even more special! They and all our Othon dedicate themselves to the maximum to provide the best in services, accommodation, security and hospitality! It is very gratifying to know that you are gone! We hope you come back soon, don't delay visiting us :)

"Website looks lovery but"

2
RD060, United Kingdom 03/05/2022

Nicely located hotel with a nice Lobby and Bar area. The rooms on the other hand, very very dated and need much improvement We were in a Junior Suite and had excellent balcony and views . The room itself was very old style with electric plugs hanging off and the bathroom with mould over the shower and few insects running around. The air-conditioning unit was seriously loud which meant we did not get much sleep The rooftop pool area is very small indeed with some 10 or so bed loungers so if you didn't get there very early you did not get one! Tiny pool Disappointed

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi rd060, We appreciate your comment and your rating. We are very surprised and saddened to hear about your impression of our hotel. Our team is dedicated and makes every effort to provide the best we have for our guests, with all affection and care. Our hotel is one of the most traditional in the country. We do periodic maintenance and modernization so that we can be modern, without losing our traditionality. We hope you can give us another opportunity so that we can prove the best we have: our services, care, security, hospitality and care for all our guests. See you soon! :) Yours sincerely,

"Amazing hotel"

5
User 25/04/2022

My boyfriend and I stayed here for 7 nights and it could not have been more perfect. There is an extensive breakfast with an amazing view of Copacabana beach which is a great way to start the day! The view from the top floor where the pool is, is stunning where you can look right down the beach - both left and right. Kaique and Diana were a fantastic help at reception. No request was too big or too small! I would definitely recommend this hotel and will be back.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hey Claura! What a joy to know that our dedication and affection reached you! It is very gratifying to know that all our care and affection made your stay excellent! Every day, all Othon Team members aim to provide the best in service quality, comfort, good structure, safety, hospitality and care! We hope you can come back to our hotel soon, so you can enjoy our privileged location even more, with bars, cinema, shopping, restaurants, shops, market, pharmacy, subway and the main tourist attractions around us, our wonderful Skylab restaurant, Swimming pool , our dry and wet saunas, our Kids space located on our 30th floor, our gym, our SPA, our instagrammable space, to take beautiful photos, and much more! :D We will be looking forward to your return! See you later!! Don't delay coming back! Big hug! :)

"Nicw stay in perfect location"

5
michaelGpoint, Trier, Germany 10/04/2022

This hotel, despite being already from the 70ies, is still one of the best on the Copacabana strip. It is very huge, but the staff is still very attentive and helpful. Especially the reception staff Suelen, Jean and Pedro were very welcoming and assisted us where they could. They spoke as well a solid English, which is rare in Rio's hotels. The room was clearly from the 70ies and would need a renovation. Still, it was very clean and had all the amenities needed. Breakfast buffet was good with a large choice and of course a fantastic view on the sea. The hotel's biggest asset is of course its prime location, directly on the Copacabana and near all restaurants and lively spots.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Mike! Thank you so much for your comment and your rating. Every day, Othon time is dedicated to providing the best care and services for our guests, as well as safety, comfort, structure, hospitality and structure, such as our pool, our dry and steam saunas, the brand new Kids Space, our Instagrammable, Skylab restaurant and of course, beach service, lobby Bar, SPA. gym all this with the best view of Copacabana! Your compliments to Suele, Jean and Pedro were passed on to the same people who thank you for their memory! We hope you come back to our hotel soon :)

"Do not go to there Spa the owner is really mean,i wanted a massage but the old lady threw the menu in my face"

3
slarango, California 09/04/2022

But my worst experience was at the Spa I went for a massage, Do not go to there Spa the owner is really mean the owner is a old lady with her face full of wrinkles I am not being mean but if you are in the beauty Bussines a smile is first, she was upset because I did not speak Portuguese,i wanted a massag I ask her a question first e but the old lady threw the menu in my face and go to the reception , her actitud is really bad ,her energy wosrt.The location is the best on copacabana,the staff of the hotel are great ,Breakfast the best,The room is big ,everything old ,like time stop 20 years ago ,

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi! We appreciate your contact and your review. Both Rio Othon Palace and SPA company are surprised and saddened by the report. We are investigating all that happened because we at Rio Othon Palace are dedicated to making all our guests feel our care, respect, and our efforts so that everyone has the best in hosting, services, comfort, safety and hospitality. We hope that you can come back to our hotel and that we can provide you with everything mentioned above and more! We appreciate your compliments! See you soon! Yours sincerely,

"Excellent"

5
User 03/04/2022

Best value you'll find on Copacabana, the rooms are spacious, great breakfast and incredible rooftop heated swimming pool with sauna and steam room. Kaique at reception is the best if you need any recommendations on what to do whilst in Rio.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Romain :) Thank you so much for your comment and your rating. Every day, the Othon team is dedicated to providing the best care and services for our guests, as well as safety, comfort, hospitality and structure, such as our structure with swimming pool, our dry and steam saunas, the brand new Kids Space, our Instagrammable, Skylab restaurant and of course, beach service, lobby Bar, SPA. gym all this with the best view of Copacabana! Your compliments to Kaique were passed on to the same people who thank you for your memory! We hope you come back to our hotel soon :)

"Vacation"

5
User 27/03/2022

The hotel was clean and a great location. Beatriz and Joao were very helpful for all of my trip details. The breakfast needs pao de queijo. The view from the top of the hotel was beautiful. I will stay at this hotel again.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hey Erica! I like your name :P Thank you so much for your comment! It is super important for us to know how your stay at our hotel was. Your praise for Bia and João was passed on to them who are very pleased and satisfied with your memory, as are all of us from the Othon team! Every day, we dedicate ourselves to the maximum to provide the best in services, accommodation, security, structure, comfort and hospitality. Glad our dedication reached you! We hope you can return soon, to enjoy even more of our wonderful breakfast, our swimming pool, Skylab restaurant, saunas, kids' area and much more! See you soon! :) Big hug!

"Excellent Location - Amazing Staff!"

5
User 17/03/2022

The location is excellent, you're on the Copa Cobana strip and Ipanema is about a 10/15 minute walk if that. Atmosphere outside the hotel is so good, everyone seems so happy. Staff were polite and incredibly helpful, Joao and Suelen in particular who - even when they were busy went out of their way to help me with booking my covid test in order to return home. This was my first trip to Rio and the staff/hotel made my experience, I will definitely be returning!

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Chris! Thank you very much for your feedback. It is very important for us to know how your experience at our hotel was. We are glad that you enjoyed our hotel. Every day, we dedicate ourselves to the maximum to provide the best we have for our guests. Without a doubt, we want you to return to our hotel to enjoy our services even more, our structure with swimming pool, our dry and steam saunas, the brand new Kids Space, our instagrammable area, Skylab restaurant and of course, all this with the best view of Copacabana ! Our location is wonderful! Around us we have cinema, several stores, pharmacies, markets, bars, restaurants, subway, we are close to the main tourist attractions of Rio de Janeiro, in addition to being in front of the wonderful Copacabana beach! All points and suggestions were passed on to the area managers to further improve our services! We hope your next stay will be a 10! We will dedicate much more to make this happen! See you later! :D

"Happy family weekend"

5
User 09/03/2022

I just want to thank the outstanding service from the front desk staff Beatriz , Joao and Medeiros . They were super attentive to our requests, answering all the questions we had . We are very glad we stayed at the Othon Palace hotel . Our family super Recommend it.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Luiz! ;D So honored to read your compliment! Even more highlighting collaborators as dear as Medeiros, Bia and João. Every day, we do our best to provide great memories for our guests. We do this with great care to serve the best in services, comfort, safety, structure, service and hospitality. We are very happy to hear that your stay was excellent! We hope you and your family come back soon! Know that we are your home in Rio de Janeiro :D

"Great Hotel"

5
User 09/03/2022

Great hotel in an amazing location right on Copacabana Beach. Amazing views from rooftop pool. All staff really helpful and helped us with anything we needed especially Suelen who went the extra mile for us and really friendly.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Nic! How wonderful to know that your stay at our hotel was excellent! All of us at Rio Othon Palace are dedicated to providing the best for our guests! Your positive review is super important to us! We will continue with the objective of providing the best in services, hospitality, care, comfort, security and accommodation! Thanks for remembering Suelen, who is a fantastic collaborator! We hope that you will return soon to your home in Rio de Janeiro, that you will enjoy our privileged location, our wonderful Skylab restaurant, Swimming pool, our dry and wet saunas, our Kids space located on our 30th floor. Don't take long to come back :D See you soon!

"Great Hotel and staff"

5
User 09/03/2022

I would recommend the hotel for all my friends, helpful and friendly staff, good food and the view couldn't ask for better! Suelen at the reception was very friendly and gave the attention that we needed, Great costumer service from everyone. I wil definitely come back in the future!

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Renato, how are you? Thank you so much for recommending our hotel! Here at Rio Othon Palace, we aim to provide the best for our guests with all dedication, thus, we provide great services, comfort, safety, leisure, hospitality and much more good things! We are happy with your memory about Suelen! She and the entire Othon team feel very honored! We hope that you will return soon to your home in Rio de Janeiro, that you will enjoy our privileged location, our wonderful Skylab restaurant, Swimming pool, our dry and wet saunas, our Kids space located on our 30th floor. Don't take long to come back :D See you soon!

"Perfect holidays"

5
User 20/02/2022

We had a pleasant stay. Great location on copacaban The staff was great. Especially Beatriz and Kaique they are adorable, helpful and very professional. Thank you for everything and see you soon. I Hope.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Taguel, Thank you very much for your feedback. It is super important for us to know how your experience was. We are glad that you enjoyed our hotel. Every day, we dedicate ourselves to the maximum to provide the best we have for our guests. Without a doubt, we want you to return to our hotel to enjoy our services and structure even more. His compliments to Kaique and Beatriz were passed on to them, who, like the entire Othon team, are proud and honored by the memory!! We also hope you come back soon! We are waiting! See you soon!

"Séjour parfait"

5
Myshouu, Marseille, France 20/02/2022

We stayed here as a family and everything was perfect. We were welcomed and taken care of by Beatriz and Kaique who showed kindness, professionalism, and devotion. Thanks to the team and I wish see you soon

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Salut Myshouu! Merci beaucoup pour vos commentaires. Il est très important pour nous de savoir comment s'est passée votre expérience. Nous sommes heureux que vous ayez apprécié notre hôtel. Chaque jour, nous nous consacrons au maximum pour offrir le meilleur que nous ayons à nos clients. Sans aucun doute, nous souhaitons que vous reveniez dans notre hôtel pour profiter encore plus de nos services et de notre structure. Ses compliments à Kaique et Beatriz leur ont été transmis, qui, comme toute l'équipe d'Othon, sont fiers et honorés du souvenir !! Nous espérons également que vous reviendrez bientôt! Nous attendons! À bientôt!

"A lost Palace"

2
Tandoor123, Sao Paulo, SP 13/02/2022

I have been staying at this hotel since the past 15 years.I stayed this week in room 922.We had a double room with only one glass,one chair,one bed side table.We had to use the only chair as a bed side table.The walls had nails but no paintings.I asked for a glass which never came.I went down to the lobby bar who complained that they didnt have enough glasses and gave me a disposable one.I went to the reception to inform the state of my room and was told that its a standard room and thats how it is.Breakfast is average with ove riped fruits which caused my stomach upset.I didnt see any nutricionist.The location is the best on copacabana.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Tandoor, Thanks for your feedback. It is very important that we know your opinion about your stay. Especially the gentleman who stays with us for so many years. We were surprised by the report about apartment 922. Periodically, our maintenance visits to adjust any detail in the apartment, to make it always comfortable for our guests. The report about the employees of the Lobby Bar and the reception is also something that we are urgently investigating, because our goal is always to provide the best service and service to all our guests. Our breakfast is made with selected foods and prepared with care and affection so that our guests have the best first meal possible. We hope that you can return for the 16th year in a row at our hotel and that we can maintain our excellent service and service, which you already know. To the next! :D

"Great weekend"

5
andreao915, Rio de Janeiro, RJ 12/02/2022

Great hotel in front of Copacabana beach. Hotel staff were very welcoming, Kaique was quite supportive, he gave us all the information clearly. Check in was fast, the room had a nice view over the whole of Copacabana and we had a perfect weekend there.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hi Andrea! We are delighted to hear that your stay with us was excellent! Our location is wonderful! Around us we have cinema, several stores, pharmacies, markets, bars, restaurants, subway, we are close to the main tourist attractions of Rio de Janeiro, in addition to being in front of the wonderful Copacabana beach! Like Kaique, the entire team at Rio Othon Palace is happy to know that our dedication to providing the best has reached you! We hope that we have your home here in Rio and that you can come back soon :D

"Lovely Beachfront Hotel on Copacabana"

5
hchesterton, London, United Kingdom 29/01/2022

Fantastic location on the south end of Copacabana beach - lots of options for restaurants and nightlife. Hotel staff were very welcoming and helpful, especially Caroline who dealt with our needs perfectly! Check in was seamless, with the room ready earlier than expected. The hotel itself was spacious, and the room had a view over the whole of Copacabana beach - breakfast buffet was extensive to cater for all options, with stock always replenished. On one occasion we had to make a noise complaint due to the neighbouring room and the hotel reception + security dealt with it swiftly. Would be more than happy to visit Othon Palace again

Isabella Espínola, Serviços ao cliente/atendimento at Rio Othon Palace Hotel, responded to this review
Thank you for your review. Our team works very hard every day to make the guest experience better. We are very happy that you enjoy a lot our hotel. Hope see you soon! :)

"Nice vacation"

5
K4671FJcintiam, United States 24/01/2022

I have been coming to Othon Palace for many and many years. I really love the location, the view of the pool and Deck. The people that work here are very nice, in special this time the receptionist Wanderson made things even more special helping me with many things. I will stay in Othon Palace for sure in my next vacation in Rio.

Isabella Espínola, Serviços ao cliente/atendimento at Rio Othon Palace Hotel, responded to this review
Thank you for your review. Our team works very hard every day to make the guest experience better. We are very happy that you enjoy a lot our hotel. Hope see you soon! :)

"Great service but not delivered by every member of staff"

5
User 13/01/2022

We where on family visit and needed an overnight stay with our 1,5 year old boy. Upon booking all went fine and easy, we where checked in by Wanderson, a great tall guy who needed little to no extra words, observed the little one and made a call instantly to get the baby bunk in place, he advised us to swim up on the roof in the pool because Copacabana beach was too dangerous for him, we got 2 passes for towels right away to maximize our comfort at the pool. He asked us if we where about to fly home and if we had a late flight, because a late checkout could be very convenient in this case. Overall a great experience, but we have been here before and then it wasn't all that great so it matters which member of staff is serving you.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Vieira! Thank you for your compliments to our team of collaborators! We are very happy that our dedication to providing the best in services, hospitality, accommodation, safety and comfort has reached you! This makes us very honoured! It's good to know that you enjoyed our wonderful view of Copacabana beach! In addition to having this wonderful view, we are close to bars, markets, pharmacies, restaurants, local shops, metro and the main tourist attractions in Rio! We hope you can come back soon and enjoy even more with us, here at Rio Othon Palace! ;D

"Mixed experience, both good and bad, but single males, stay away!"

2
brunkmaster, Sweden 04/01/2022

Lets start with the pros: Had a top suite and the view from my room was truly amazing! I was a VIP guest so I had breakfast at the top floor restaurant which only a low number of guests had access to. They had bacon and prosciutto, even fresh fruit like mango, which I never had seen before in a hotel breakfast. They even had prosecco. No freshly squeezed juice though which was disappointing. Loved how breakfast staff remembered my name. Location was good in Copacabana to beach, restaurants and stores. Now the cons: Being a VIP guest I also expected some things. The room and the hotel have seen better days. The sink in the bathroom was practically clogged whereas it took a long time for water to go down the drain. The executive lounge was closed due to covid which was a disappointment. But the biggest annoyance during my stay was all the rules listed everywhere. ”Dont do this”, ”dont do that”. Like for example ”Dont wear sunscreen in the pool”. Come on, who goes to the pool without sunscreen? The constant rules gave a very strict and a bit hostile impression in my opinion. One of the staff in the gym asked me to put my mask on when I had it off for 10 seconds but himself was comfortable chatting to another hotel guest in Portuguese who didnt have his mask over his nose. So why only tell foreigners about rules but just because someone is a Brazilian then other rules apply? The security staff was crazy, checking everyones keys when going inside the hotel, even in daytime. I got vibes like I felt I was back in Dubai where hotel staff strictly and closely watch the guests and who they take to their room. Staff even told me while checking in ”visitors are not allowed unless they are registered” as if he implied I was gonna do that. I suspect the hotel might have a problem with prostitution in the area and wants to avoid this but it is not fair to take aim at the single males who might be pickup artists and can attract ladies without paying for ”that”. Instead, if security is so important to the hotel, upgrade the elevator so only guests with cards can go up. It should be a simple upgrade for a hotel like this and should finance itself instead of having the huge security guard crew on the payroll checking everyone very hastily and only in Portuguese and in a rather rude way. I also annoyed that the cleaning crew touched my things. One day they stole one of my key cards, disabling the AC so that my room was hot when I came back from a long day out. I told the front desk about this but they didnt seem to be bothered by it very much. After that, the cleaning crew touched my key card every day (but didnt steal it) so the AC went out so when I was back at the room from long days out the room was hot. This is definitely a directive coming from hotel management. It is also very amateurish from a hotel if they want to give a professional impression. The whole impression of the hotel didnt live up to the other hotels in the area. Hilton was way better and they didnt have any excessive security preventing people from enjoying themselves. No, you will almost have a more fun time in North Korea or China than at this hotel. If only for the room I would rate this property higher, but my overall feeling wasnt very good unfortunately thus I cant stand when hotels systematically are preventing hotel guests from inviting guests to the room. Also I had booked a king bed, but ended up with getting two beds pushed together, which happens frequently in hotels.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Mr Brunkmaster, We appreciate your comment and feedback. Glad you enjoyed our VIP breakfast on the 30th, in addition to the wonderful view overlooking the sea, our menu is rich in different types of food, for all tastes. On the past points, once again, we would like to thank you for your opinion. In our hotel, due to the new phase that world health is going through, we have some prevention and care rules to preserve the well-being and safety of our guests and employees. Still preserving and taking care of our guests, access to the apartments is exclusive to guests. To receive guests, we have our wonderful Skylab restaurant, with the most beautiful view of Copacabana, as well as the service. Our hotel and our staff are dedicated to making every guest have fun and have the best service. However, as we have almost 600 apartments, we must ensure the health and safety of all our dear guests and our employees. We hope that you will come back to our hotel soon and enjoy even more of the wonderful city, our services and our wonderful view over the sea. See you soon!

"Great location, good staff, old hotel"

3
Michael J, Fairfax, Virginia 02/01/2022

The Rio Othon Place is in a great location right on Copacabana Beach. The staff was friendly and helpful, although the hotel does seem to be somewhat short staffed, .e.g., it takes them forever to answer the phone when you call from your room. The hotel is old and the rooms are in need of renovation. In addition, items like sheets and pillow cases are threadbare and even moldy. The buffet breakfast is also of pretty low quality, so much so that we ended up going out to eat the last two mornings of our stay.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Michael, Thank you very much for your comment and your assessment. We were happy to hear that you enjoyed the wonderful view of Copacabana beach from our hotel. Our view is truly breathtaking! On the past points, we appreciate your criticisms. All our bed linen has been renewed and is always sanitized and clean, for the comfort and safety of all our guests. Our breakfast is full of bread, cheese, cold cuts, fruits, juice, cereals, cakes and sweets. All done with all the care, hygiene and affection so that you can enjoy your first meal with selected foods and also, enjoying the view and our services. We hope to see you soon! Best Regards,

"Never never never"

1
User 30/12/2021

This is one of my worse experience. This is NOT a palace. You have to wait 20 minutes for getting an information. Only 3 people when check out is coming. They don't smile or nearly impolite. On beach you could get free seats if available BUT magically all are reserved ..... If you don't pay cash discreetly. Rooms looks big but dirty and very old style. Need a serious refresh. When asking advice to go outside , they don't want to help you. To make a reservation for diner , they asked you to do yourself on the website. No help at all I am not recommend this hotel

"Awful service - keep away/ Muito ruim"

2
Kelly H, Sao Paulo, SP 09/12/2021

We arrived at the hotel after a 7hour drive. As soon as we pulled over we were told by the bellman that the parking lot was unavailable. No apologies, no offer to help with the luggage, no alternatives offered. We waited for 45 minutes until someone was able to check us in. The rooms were ok (double beds were not king size). Service is consistently poor throughout the hotel, especially in the pool bar, where we found dirty tables and a frowned faced lady. There's a spresso machine with no coffee capsules in the room. It took me over an hour to have a spresso in the room. The hotel urgently needs to make considerable changes and care for the guest's needs.

"The worse experience ever"

1
User 26/11/2021

This have to be the worse experience I've ever had in a hotel. First we have to wait more than one hour to do the check in. Once we finally got into the room we noticed that we only had two towels for triple room. We try to contact house keeping out the reception via phone and it was impossible, we decided to go downstairs and requested the missing towel, we waited for a while and nothing we went downstairs again and at the end we had to use the hand towels. This is 5 stars hotel not a 5 stars service at all. Disappointing.

"Good hotel"

5
User 04/11/2021

This is the 2nd time I have stayed at the othon hotel copacabana and its been a pleasure. As a foreign national from Scotland I had to do 7 days quarantine before joining a vessel to go offshore. They cater for all your needs and go out there way to make your stay as enjoyable as possible. The rooms are dated but comfortable with some outstanding views across the beach. Really enjoyed my stay, thanks to all the staff

"Location, Location, Location"

4
fallcwb, Curitiba, PR 03/11/2021

The Othon has the best location in Copacabana, is safe, close to everything, this is the main point to stay in the Othon. Second point is the staff they are friendly, nice, and welcoming, the front desk attendent Suelen was really nice and found a free upgrade for us. The staff solved almost all problems that we had in minutes. Now to the sad part, the room had a dirty carpet, the furneture was from the last century, the bed was terrible, the air conditioner was from the 50s and had a leak. The bathroom was really small and the shower has a low celling (if you are tall it can be a problem), but the water temperature was good. The breakfast was sad (best way I can describe it), the coffe tasted really bad and I often had to go to a starbucks to buy my morning coffe, and the rest of the food was just ok. got give them credit for diversity in food they had. But the killer point for me was the elevator, the hotel was full and it took a REALLY long time to pick us up everytime we had to go down the elevator or up. A bonus point for them is that they have easy to access computers, I had to send some files to work and the computers saved me.

"Good Hotel on the Copa"

5
User 23/10/2021

Good breakfast, nice big rooms and friendly stuff (Caroline and Marcos). Actually nothing to complain. Tour's can be booked easily on front or in the Hotel.Gym I have not visited. Many Restaurants nearby!

"Amazing hotel, outstanding view"

5
maryX9786VO, County Limerick, Ireland 17/10/2021

We had a the best stay of our honeymoon here. Daniel was especially helpful. Great location, loved the skybar. We plan to return on our next trip. I also used the spa facility at the hotel and had a great massage and facial. Highly recommended

"Avoid"

1
DarrenRoss, Beaumont, Canada 09/10/2021

As a English speaking tourist I felt like a second class citizen. They cater to locals and it shows. Having stayed at hotels across the world I have never felt like this before. Avoid if you can. Sadly I did not.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Mr. Ross, We very much regret that your experience is based on the service of a beach employee, when our entire governance team, waiters, receptionists, guest service, messengers and other employees speak English and our reception speaks Spanish, French, Italian, Arabic, among others. Every day we are dedicated to providing the best experience for all our guests, whether Brazilian or not, the purpose of the entire Othon team is one: to provide great memories and experiences. We hope that you can come back to our hotel so that we can dedicate ourselves even more so that everything is perfect. Yours sincerely,

"Great place. Nice staff!"

4
User 14/08/2021

I've been to Othon Palace with a friend of a mine for a few days. The hotel is nice and well located, the view from the rooms is amazing, as well as the rooftop with the heated swimming pool. On top of the that, the staff is really nice, especially Daniel, that has been super helpful with us, always greeting us with an honest smile, and giving great advices on what to do and where to eat here in Rio, BR! Thanks for having us!

"simpyl amazing"

5
benjaminsM562PC, Berlin, Germany 20/07/2021

The Hotel is great located. Amazing view from the rooms. The whole staff was always professionel, helpful and especially Mr. Daniel Dimottros from the front desk makes all possible. I had an amazing time. Felt very well treated and safe. Obrigado Othon Palace

"M"

5
L8310MKrickd, Curitiba, PR 13/07/2021

I had a tremendously great time staying at Othon in Rio. Marcus, Bruno, and Tringo were of great assistance to me and my friend. The rooms were clean and comfortable, good air conditioning and the showers were really nice.

"Othon"

5
FlyingDutchman8888, Curitiba, PR 13/07/2021

The hotel is very nice and the staff is very helpful. Especially Marcus at the reception and Manager Bruno helped me a lot with difficulties. The location is perfect directly at the beach and the food is amazing

"Rio Getaway"

5
User 31/05/2021

Excellent choice for a Rio Getaway. From the time I entered the property - which is directly facing the Rio Beach - to the time I checked out, every hotel service I needed was available to me. Everyone was so friendly and helpful from the reception staff, security, maintenence, restaurants, quality of the food, the room, and the Copacabana location - everything was Excellent!!! The true personality and capabilities of a hotel come to light when unexpected situations arise. One evening the door to my room had issues, the manager, Pedro Bruno, came to the rescue, the staff rallies to assist me in the middle of the night to ensure I was taken care of and even made things better. As Pedro lead the Othon Palace team, they exceed my expectations. Thank you Othon Palace, I will visit more often and will stay many more times in the future.

"Grate place, amazing people "

5
gus_aguayo, Almaty, Kazakhstan 10/04/2021

I have being at the hotel for about 4 months in a business trip. Even with all Pandemic issue I have enjoyed my stay here. Location si the best, just in front of the sea, you have seats, shade and towels from the hotel. People is very friendly, always clean and all precautions versus COVID are followed, alcohol gel everywhere mask needed to be in the hotel. Gym is absolutely complete, the only improvement may be at the bar in floor 30, it's nice place with amazing view but sometimes is not the best service.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Mr. Gus, Thank you very much for your comment and evaluation. We at Rio Othon Palace care about the health and safety of our guests and employees, so our hygiene protocols are strict. We sanitize the common areas of the hotel periodically numerous times a day, so that all environments are clean and protected, as well as our dishes and objects that our guests have contact with. Our governance team does the cleaning and tidying of the apartments properly protected following all the recommended standards. Our location is in fact very privileged. Around us, we have restaurants, bars, markets, pharmacies, banks and shops of all kinds, as well as the metro and of course, we are facing the wonderful Copacabana beach. The Othon Team is dedicated every day to provide the best in comfort, safety, quality of service and hospitality. We are very happy and honored to know that your stay is being incredible and we thank you for choosing us to stay in our hotel for so long. We hope you will spend even more time with us! Best Regards,

"THE BEST CONCIERGE EVER! "

5
pintoferreira1, Rio de Janeiro, RJ 08/04/2021

IIf you want to know any city you have to find a local professional concierge... In fact, we have been so lucky because we were visiting the wonderful city of Rio de janeiro and we had the best options to visit the city like restaurants, tours, shoppings ... just because of JEAN, the CONCIERGE. We visited the historical center of the city and many attractions sites and buildings. But the most fascinating thing was the love and the advices that Jean gave to us. He really surprised us with his education and historical information's that he had about every corner of the city We visited the most famous neighborhoods of RIO because of our special concierge. Thank you very much, Jean!!! You were the best concierge ever!

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello mrs. Pinto Ferreira, How nice to know that she visited our hotel and our wonderful city and loved it! In fact, we have to agree that Jean is an incredible concierge. And to get to know Rio with all the details, enjoy the sights and know its history, we need help from a carioca who has knowledge. For all tourists, the concierge indicates tours and restaurants, tells the story of the sights, monuments, streets and the history of the city. All our reception staff have this knowledge in depth and are dedicated to helping our guests to have the maximum comfort and tranquility, so that they can enjoy their trip and their stay in Rio de Janeiro even more. We hope you can come back soon to get to know our city even more and of course, take advantage of our hotel, which has its doors open with all the structure, security and the best services, so your trip will be unforgettable! See you soon! :) Best Regards,

"Great view "

4
User 30/03/2021

I'll start with the positives. When you first enter the hotel you are greeted with friendly staff who speak very good English. Something I definitely needed. They helped you with your bags and showed you to your room. The room it self was very clean and had a great view. I found the air conditioning worked great there was no funky smells . Now when I visited covid was bad down there and a lot of restrictions were in place. The staff was so kind to keep us informed they even walked across the street to inform us the beach was closed so that nobody would give us any issues. Now my only issues with the room was I had a lot of maintenance issues. Bathroom sink was constantly clogging and the large glass door was very hard to open and close . The closets were jammed as well. After going to the front desk a few times they did finally address all of the issues. The food that was at the pool deck area was poor. I found the food to always be over cooked or the risotto to be under cooked. I found the food at the beach to be better prepared. Also the lobby could use some updating. Seeing lights that were burnt out all week is a turn off and dated furniture .

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Dusty, Thank you for your comment and evaluation! We are immensely happy and honored to know that all our dedication to providing you with the best in accommodation and hospitality has worked! One of our goals is to take care of our guests, and of course, in times like these, we need to redouble our attention and care, so that your stay in our hotel and our city is very safe and very zealous. Your past points have already been corrected in the apartment and your suggestions passed on to the responsible managers. Thank you for helping us. We hope to see you soon and that we can provide you with even better moments! See you soon! :) Best Regards,

"Average hotel with great staff"

3
User 12/02/2021

Staff with us done above and beyond and made this hotel go from a 2 to a 3 rating for me. The hotel itself is in a great location but unfortunately just seemed a bit run down. Our room smelled of damp and the breakfast situation is unbelievable. Literally 30 people queuing up to eat. If I'm being honest, I wouldn't stay on Copacabana again, I think next time we would stay in Leblon or ipanema.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Mr. Falkirk, Thank you for commenting and evaluating our hotel. We are happy that our employees made a difference in their stay. We aim to provide the best in services, kindness and hospitality. We are sorry for what happened at breakfast. Rest assured that what was reported was somewhat punctual in relation to the queue. We would like a second chance at our hotel, located in Copcabana, with an incredible view. Leblon and Ipanema are incredible, they are very close to our hotel, in your next stay with us, you can quickly reach the mentioned beaches. We look forward to your return, to provide the best! I'm available! Best regards, Erika Souza

"Good 5 nights"

4
andyharrison30, Leeds, United Kingdom 03/09/2020

Stayed for 4 nights plus 1 separate night whilst travelling around Brazil last year. The hotel staff were great, English was well spoken and service was superb. The breakfast offering was exceptional, a great variety of cooked food, continental, fruits and pastry's available. Rooms were comfortable and the views over Copacabana were great should you pay for a sea view. The only things I would comment on, the hotel caters for western tourists looking for western styled activities and restaurants. We were recommended the Fogo de Chao restaurant by the concierge and upon returning to the U.K. realised this was a chain with a branch in Brighton. Would have been nicer to have a more authentic Rio food experience. In addition, they do not recommend Favella tours so we had to source one online. Finally, we booked a transfer from the hotel to Abraao on Ilha Grande. The price was fair, a little more than what we paid to get back, but the mini bus ride from Rio was extremely uncomfortable. The seats were worn and the bus was full. Instead, I would recommend getting a coach from the station in Centro and then trying to get a boat from Agra dos Reis (speak to your accommodation in Ilha Grande for help with this). Even with a taxi from the bus station, this worked out a few pounds cheaper (only £5 per person) but the coach was significantly more comfortable. Would definitely stay again but maybe only for 1 night after landing in Rio.

"Great Welcome and Location"

4
s0undman, Swansea, United Kingdom 03/05/2020

Stayed here for 3 nights before heading off to Iguazu Falls. We arrived late evening but had a warm welcome as soon as we pulled up with staff taking out suitcases straight from the taxi. The welcome continued at the front desk where we were helped to complete the forms and checked in quickly and efficiently. The bags were then taken to our rooms. We were fortunate to have a high room with a view over Copacabana towards the fort. The room was clean and everything worked well. The bed was comfortable. As some others have noted the towels were a little thin but they were changed every day. Breakfast was served downstairs in the first floor restaurant - great selection and plenty of it. As with most hotels who use a machine for coffee it was warm and wet is the best that can be said but there was ice cold water and juices. We ate in the hotel both evenings we were there. The food was great. On the first evening we booked in the top floor restaurant and the menu we were given wasn't to our taste but we were allowed to order off the bar menu and that was great. The second night we ate in the bar on the ground floor off the same menu. The staff in both places were great. The concierge was very helpful We needed to check pick up times on the first day for a prebooked tour and he called the tour company for us to ensure we were given the right information Also very helpful with sending postcards. The doorman was also very helpful getting us a taxi and checking the fare for us before we got in. The only problem we had was with the air conditioning - it started leaking water when in use but reception were great and a service engineer was sent up very quickly and sorted it out. A great start to our tour of South America.

Bruno Abdon, Proprietário at Rio Othon Palace Hotel, responded to this review
Dear S0undman Thank you for your comment. We really appreciate your compliments and your evaluation! Our mission is to provide the best for our guests! We hope that you can return to our city and our hotel as soon as possible to enjoy even more the best that we have. Until then Bruno Abdon

"Great Location "

5
Kalyan33, London, United Kingdom 20/03/2020

We stayed here for five nights. When checking in we had to wait for about 20mins as it was busy. They could possible open more counters for busy periods. The staff at reception where very friendly so where the door and lobby staff. We got given a room on the 27th floor. And was amazed by the view from the balcony. We could see the city, beach and sugar loaf. The rooms could do with some modernisation as there very dated. The breakfast is not really suitable for vegetarians as there was hardly any hot options for veggies. Just fruit, cakes and rolls etc. They offer a good service where you can take beach chairs and towels from level 0 to use on the beach. Which is like 2mins walk across the road. Even on the beach they have a section for hotel guests and offer umbrellas to, all part of the service. The location is very good as your centre of the strip with loads of restaurants nearby.

Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Kaylan33 Thank you for your comment. We were glad to know that you enjoyed your view of the wonderful beach of Copacabana and Pão de Açucar. The view is breathtaking! We really appreciate your compliments and your evaluation! Our mission is to provide the best for our guests! We appreciate your suggestions. They were passed on to the responsible manager. We hope that you can return to our city and our hotel as soon as possible to enjoy even more the best that we have. Until then :) Kind regards,

"A good place to stay while in Rio"

5
dondinax, Sao Paulo 09/03/2020

The hotel provided all we were looking for and is excellently located. A special mention to the front desk employee Mr Daniel Dimottros, who was always kind and attentive to our doubts and needs. We would definitely go back in the future!

Solange Silva, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Guest, Thank you for making your time available with your evaluation. We were very happy to read your comments. We are relaying their compliments to the employee mentioned, which will serve as an incentive to maintain our quality of care. We will be delighted to welcome you back to our Rio Othon Palace. Guest Relations

"Excellent first class customer service "

5
seanaT3193MT, Morden, United Kingdom 07/03/2020

I go to Rio de Janeiro a lot and always stay at othon palace mainly because of the spectacular views both from the pool rooftop but also from the room. The comfort is also great both in the rooms and in all areas of the hotel. I never usually write a review however I felt it was necessary as on my recent trip I experience first class customer service in particular from one of the receptionist/ concierge Wanderson. He looked after me a great deal during my stay always made sure I was perfectly accommodated and dealt with some minor issues I had very impressively always finding a fantastic resolution. He was very helpful also with reccomendations for activities and places to eat and drink. Best I have come across. Also one of the staff members in the resteraunt/ events department a Luiza was also extremely polite and welcoming and really puts a smile on your face. These little things can make a big difference in your holiday experience. Especially when you are unfortunate enough to experience a lot of rain. Do stay at this hotel.. great quality with great staff!

Solange Silva, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear Guest, It is very gratifying for our entire team to receive this feedback. We hope that you have made the most of your stay and we will be on hand to assist you whenever you return to Rio de Janeiro. See you soon! Guest Relations

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