Best Western Classic Inn,  Richmond

4.0/5  - based on 350 guest reviews.
533 W Eaton Pike, 47374-2641, Richmond, United States - See map
+1 765 939 9500 +1 765 939 9600



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 350 traveler reviews
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Shopping and antiquing is a favorite pastime here, and guests of our Richmond hotel are just minutes from Webb Antique Mall. Richmond is a college town, and Miami University and Earlham College are both a short drive away. Many of our guests are faculty and professors visiting the campuses, or are friends and family of students. No matter why you're in the region, our Richmond hotel staff will make you feel right at home. Spend the day at the nearby Warm Glow Candles store or shopping at Richmond Square Mall. The Wayne County Historical Museum is a must for families and history buffs. It's easy to spend an entire day visiting the exhibits. Of course, in the summer months, the Wayne County Fairgrounds is where all the action is. From 4H events to amusement park rides, it draws a crowd from around the state. AMC Theatres and the Levi Coffin House are two favorite places for locals and visitors alike to meet. Our Richmond hotel also welcomes visitors in town for the annual Pork Festival or families visiting Richmond Putt Putt Golf Course. The Indianapolis Motor Speedway is also within driving distance and a must for anyone looking for an exciting, once-in-a-lifetime experience. Business travelers in town with Belden or Henny Penny especially enjoy our great location and friendly service. With all non-smoking rooms, a fitness center, an indoor pool, cable satellite television, and high-speed Internet, our Richmond hotel has everything guests need for a comfortable stay. Our free complimentary breakfast is very generous and ensures that every guest kicks off the morning right. The daily breakfast buffet includes waffles, a selection of hot and cold cereals, and yogurt. Delectable pastries and fresh fruits are in abundance, and every meal is complete with chilled juices and our 100% Arabica coffee. Reserve your next stay at Best Western Classic Inn! Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 350 guest reviews
Certificate of Excellence
Business Business 53
Couples Couples 95
Family Family 128
Friends getaway Friends getaway 27
Solo travel Solo travel 39
Sleep Quality
Best Western Classic Inn,Richmond
  • 5
    « Price to nice ratio is outstanding »

    My business colleague booked this hotel for us. I am normally a HIE or HI kind of traveler, but he's stayed here before. It is a very good recommendation. The price is extremely reasonable. The amenities are nice, the bed is comfortable and the staff is very friendly. For a quick one night stay, this is a perfect hotel.

    « Really Good Hotel »

    Have stayed here once before. Liked it and returned. Friendly staff, clean rooms, reasonably priced. Hot breakfast included. Easy access from the interstate. Restaraunts close by for evening meals. Train tracks close by but didn't notice much train traffic. I plan a staying here anytime I'm in the area.

    « Clean, quiet, well maintained Hotel. »

    We have stayed here before because of the location and the cleanliness of the Hotel. The staff is courteous and helpful. The Hotel is quiet except for an occasional train passing by. The only bad thing I can say about the room is the bed mattress was too firm for my wife and I, otherwise it is a great place to stop.

    « Third Stay »

    This is the third time we've been at this hotel since 2012. Each time has been excellent. The staff is great,very friendly, and the rooms are the right size with comfortable. Lot of folks I'm sure aren't crazy about the railroad just west of the parking lot but I find it soothing as it reminds me of when I was a child growing up in Indiana. Plenty of variety for breakfast and I love the bacon. We stayed 4 nights each time and the only thing I could think of is it would be great if y'all had rooms with a full kitchen as we can get groceries at Kroger and cook in for a night or 2 even though there's plenty of places to eat on the east side of town that are less than a mile away. Other than that, the hotel is perfect!

    « Recent trip for 10th Special Forces Reunion »

    Best Western is a good stay, good service , clean, comfortable rooms, breakfast included. located on major used routes of travel, good locations overall. I would recommend a stay at Best Western here or in my travels overseas to Australia.

    « Last minute booking »

    We were traveling through the state and made a last minute booking at this Best Western. The staff was very helpful, especially in suggesting places for dinner. The room was fairly spacious and very clean. The beds comfortable. The breakfast which was included offered a full breakfast even though it was a help-yourself style.

    « Friendly staff »

    Loved this place! Staff was so friendly and helpful. I needed a plug for my phone charger and desk gal lent me her personal plug. Could have easily told me, "Sorry, we don't have any." I will be back!

    « Good overnight stop »

    We stayed here while traveling through Indiana. The room was nice and clean with a large bathroom. There are several restaurants nearby. Continental breakfast was fine. We would stay here again if we were in the area.

    « Good Quality »

    We've stayed here 3 times in recent years and always had a good experience. The rooms are clean, the beds are very comfortable and the breakfast has a nice variety of items. Definitely meets all of our requirements at an excellent price.

    « it's just Richmond »

    The BW has been consistent these past 200 years we have gone to family reunions. The rooms are clean, service is good to unobtrusive and the breakfast forgettable but hey, its the hometown so why not?

  • 2
    « Steer clear of the showers.. »

    Overall the hotel probably wasn't two stars. It was probably more like three. When we entered the room there was a very musty smell. Apparently turning the air conditioner on for guests prior to their arrival so it doesn't smell like the room hasn't been aired out in seven years isn't a priority. The beds aren't very comfortable. It's obvious the mattresses are either low quality or old (or both), and the sheets barely keep you warm. What knocked it down to two (and almost one) was the fact that the showers had NO nonslip surface whatsoever. The tile wasn't textured, nor was there a mat. I took a nasty fall and wound up with two major bruises on both arms and my right knee. Best Western needs to get this figured out before they wind up with a lawsuit on their hands.

    « Typical Best Western »

    We have stopped here on two occasions and will probably stay here on any trip through the area. The Motel is very near the freeway (easy off and on). The rooms and beds are comfortable. Nice pool and fair workout room. Breakfast is about average for this price motel. If you stop on this side of Richmond and like Italian food you should try Gallo's.

    « Clean and well kept »

    We started our trip by going to this hotel. During check in we were upgraded to a better room right away without asking! That was great and very thoughtful of the front desk manager. When we got to the room it was clean and had everything we needed including a microwave and a mini fridge. We would definitely stay here again.

    « I Could Not Wait to Leave »

    This is a terrible hotel. We booked this hotel because we were visiting family in the area and other hotels did not have the type of room we needed. We have one family member in a wheelchair. After walking and rolling through a haze of cigarette smoke created by hotel employees smoking right outside the lobby door, the doors to enter the hotel lobby are impossible to open and operate a wheelchair. They are old heavy doors, with NO handicapped button. The lobby looks old and tired. Our hotel room had a large unidentifiable disgusting stain on one of the beds. It made me wonder if the room had been cleaned at all. In the morning, our hotel room lost ALL water pressure. For about 30 minutes there was no water during peak shower time! The hotel has one tiny elevator. The hotel is at the interchange of a major interstate highway and a major state highway near a mall and restaurants. You hear a lot of road noise. The drapes would not completely close so I had a light from the gas station next door shining in my eyes all night. There is free breakfast, which was ok. This hotel experience was terrible. The Best Western corporation should be ashamed that it's name is on this property. I could not wait to leave this awful hotel. When we departed, it was through the incredibly heavy doors banging and scraping against the wheelchair, and finally outside into the haze of hotel employee cigarette smoke.

    « Average motel »

    Stayed overnight while traveling along I-70. Average motel, and the free breakfast was typical for a three star motel. One warning: the motel is "pet friendly" and there were dogs barking in the hallway at night, which was disturbing.

    « Adequate, nothing bad, nothing to rave about »

    We stayed here two nights while moving our son in to college. The place is clean, although our room had a funny smell (mold? moisture? cigarette smoke of the past?) that dissipated after we were in it for a while. The young woman who checked us in was friendly and helpful, but the other staff we met were less outgoing. The breakfast is fine...I have had better at other chain hotel buffet-style. Tiny but clean indoor pool which was nearly out of towels when we went.

    « Great place to stay »

    Motel is very clean and well maintained! Staff very helpful and courteous! I'm a handicapped person, and the handicapped rooms are centrally located and very spacious. Wifi is fast, and easy to get connected. Also handicapped parking spaces are close to the main entry. this is an all over great place to stay.

    « Nice place to rest after a long day on the road. »

    Front desk was friendly at check-in. Room was clean and king size bed was comfortable. Location was great, right off the interstate and multiple restaurants with in walking distance. Only negative was train tracks 500' behind hotel. However, we would stay there again.

    « Great stay »

    We spent one night as a couple in this cosy little hotel. Although the check and was quick, when we arrived in our room, we realized that it had not been cleaned yet. We went back to the front desk and they quickly switched us to a different room. Once we go to a new room it was clean and ready to go. It was a decent size a room with a small fridge in it and a king size bed. We woke up to a breakfast that was included in the price. It was overall a great facility and we would come back here again.

    « Good value, excellent service »

    Nice, clean hotel with comfortable beds and friendly staff. We've stayed here several times and it is always pleasant. The breakfast has lots of choices and adds to the value. It is pet friendly and we didn't bring a pet, but we saw several. You wouldn't know from how clean the rooms are that pets have been there. Highly recommend.

  • 5
    « Good Stop for a Weary Traveler »

    A good Best Western. Tabetha, who checked me in, was delightful, helpful, happy, and able to handle multiple issues at once, including a call from a guy who didn't know where he was. The room was clean, the bed sleep-inducing, the shower hot enough. The hotel allows dogs and I met some nice ones. Breakfast was good, and included bacon, always a plus. There was not a freezer in my little refrigerator, but they let me use the kitchen freezer.

    « Easy interstate access. »

    Easy access on and off the interstate and they provide large truck parking. Nice place to stay. Breakfast options are good. Love having inside corridors as it is much less noisy than outside corridors. Cracker Barrel is convenient and a good place to eat.

    « Weekend visit »

    We stayed at this location on a Saturday night, after spending the day in Richmond. the young man at the Front Desk was very friendly and helpful, answering questions about the area, and giving recommendations about some local restaurants we asked about. PROs--Room was clean and comfortable with microwave and frig. Other guests had pets, and this hotel seemed to be accommodating them well. Nice breakfast. CONs-- Mattress was super soft and did not help us get a good night sleep...I would put this on the list for an update soon. Bathroom had shampoo and lotion, but no conditioner? Maybe this was just a slip by Housekeeping. Overall a decent place for a one night visit.

    « So disappointed »

    We chose this motel based on good reviews, this was our experience: We checked in after 14 hours on the road The first room had an intolerable foul odor We were given another room which did not smell fresh or clean, but was acceptable odorwise, however, the bathroom was not clean. Tired and exhausted, we just cleaned the bathroom ourself rather than going through the process of getting yet another room. We asked for a late check out and we're told noon was check out time, however, were woken up before 6am by a wake up call we never requested and then again by housekeeping, pounding on the door around 9am, and again by housekeeping talking loudly outside our door. In short, there was nothing that would ever make us want to stay at a Best Western again.

    « Comfortable hotel for pets »

    We stayed one night here with our 2 dogs. Very nice hotel and a nice place to stay with our fur-babies. Grass needed to be a little better maintained, but overall very enjoyable. Staff was nice. Breakfast was very good. Hotel was clean and well kept.

    « Nice staff »

    Just a stop over from Roadtrip. Hotel had a funny odor in hall and rooms. They do allow pets so maybe the cleaning products. Beds are very soft. Just seemed a bit worn but ok for a quick overnight. Front desk were very nice but breakfast hot items were cold.

    « Nice stay.. »

    It was overall a good hotel. Mostly friendly staff. It was clean and quiet. Beds were comfortable. It wasn't anything fancy but for the price it was a great deal. I was visiting and this hotel was also in a convenient spot.

    « One Night Stay »

    We were traveling to attend a high graduation of a granddaughter in Richmond, In. and needed a motel to stay one night. Using AAA the Best Western Classic Inn was available for the night and had a rate that was cheaper than other motels in the area. The room was very comfortable and we had a great nights sleep. The breakfast in the morning really started the day right.

    « perfumed odor in the rooms »

    The first room we were assigned had an extremely strong, perfume or incense smell and the beds were mushy. The manager and his wife brought us around to several other rooms. All of them had mushy mattresses, so we chose the one with the least perfume smell. They said it was their cleaning products. I had the worst night's sleep in a Best Western ever.

    « Nice place to stay »

    It was a good value for my money. It was very clean, the staff was very helpful, it has a nice pool, and a reallg good breakfast! It's in a very convenient location to I-70 and other major highways, and is within walking distance of restaurants, etc. I would highly recommend this hotel for somebody traveling alone, or with a family!

  • 5
    « Very Nice »

    Very nice place run by wonderful, helpful people. The motel looks new I don't know if it is or not but the upkeep of it makes it look that way. Rooms are clean and roomy. Beds very comfortable. Girl at the front desk (sorry I didn't get her name) was very helpful with finding a good restaurant for us to have dinner. Will stay here again.

    « Clean comfortable stop over »

    Stopped here late at night(after midnight.) on a drive across country. The rooms were clean, comfortable and up to datewith flat dcreen, microwave and mini fridge. The hotel appears to be pet friendly. Nice stop.

    « Convenient, clean, friendly, »

    We have stayed here twice, en route back to Iowa after a trip to Ohio. On both occasions our room was clean, beds were comfortable, and the staff was eager to help. The location, a few blocks form the interstate, was convenient yet not overly noisy. The room price was reasonable as well. Highly recommended as a stopover on long drives.

    « Good stop over »

    Very nice staff.Hotel was clean.Beds were alittle soft for me,thats just me...A|C was quite..Shower head was very high up..tub was a weird shape..when taking a hubbys got big feet..LOLDidn't stay for the breakfast....but all in all a good stay..

    « A quick place to stop »

    We stopped by on a very long trip. It was very comfortable but we mostly slept. Being on the Ohio line made the trip seem shorter when we left in the morning. Staff was very pleasant. The hot breakfast was well done and quite tasty. It was pet friendly and even provided clean up bags which the other pet friendly hotels we used did not.

    « Comfortable one night stay. »

    Check in was made quick & simpler by Laura's enthusiasm. Room # 209. A good size room compared to other B.W. suites. A firm King bed, with four 3/4 pillows. Two night stands, each with lamps. Writing desk with lamp & swivel chair. All lamps have one or two electrical outlets. Separate cloth comfort chair. A flat screen sets atop a three drawer chest with 63 channels. Micro/fried.. An enclosed closet with iron & board. Eight wooden hangers & full length door mirror. Bathroom good size. Shower/tub combo. Hot water for shower in four seconds. Plenty of towels. Bottles of shampoo, conditioner & body lotion. For the lady guest La Fresh travel lite make up remover wipe. Wall to wall sink counter, with matching mirror. Coffee maker with three packets of decaf & regular. Hair dryer. The tub's faucet's water very powerful, while shower head gentle to face & body.. Safely wall bar. The shampoo has a silky feeling. Bath & bedroom area very clean. Better than average carpet. This facility is three floors with elevator. Elevator is on the small size, however large enough to accept a luggage cart. Two carts are available in the lobby. In the breakfast/lobby is a guest computer, small couch & two comfort chairs. On the first floor by elevator are ice, snack & soda machines. Second & third floors have only ice & soda. Breakfast is 6:00 to 9:00. A good starter breakfast. Waffle maker, three dried cereals & Quaker Oats. Biscuits & gravy, steamer for scrambled eggs & sausage patties. Hard boiled eggs, red & green apples. Muffins, bread & bagels, bowl of different chunks of fresh fruit. Coffee , apple & orange juice. Pitcher of ice water. This facility would be the first of five. I wouldn't hesitate to stay again. Factors being location, helpful staff, clean room & comfortable bed.

    « Great repeat experience »

    This is the second time I've stayed at this hotel, and both times I've left very pleased. I like to travel with my small dogs, and the selections in Richmond that are pet-friendly are very limited. So I'm doubly pleased that this hotel is both pet-friendly and also clean, reasonably priced, and in good condition! Thumbs up!!

    « Chocolate trail »

    Wechose this hotel as it was on the Chocolate Trail. Lady at front desk was very personable. We were told breakfast was eggs, bacon, waffles, and biscuits and gravy and that it was served fro 6-9a.m. Our RM was on first floor which was convenient. We used inside pool which was very cold and had to go get towels as there were none left which was no big deal. Daughter did find a bug crawling on bathroom floor. We checked it out. It was OK. The next morning we were at breakfast 45 minutes before it closed to find no eggs or bacon. When I asked about more was told they ran out a d would not make any more and was very disappointing as we chose the hotel because of the Great breakfast. Also there were no plates. On the positive side hotel is close to highway and front desk was very nice.

    « Great room & Great Breakfast »

    Wonderful to have a good breakfast included in the stay. Eggs were obviously pre-packaged, but tasty. Staff is very helpful (especially person who ran the breakfast bar). Salsa would be nice to have with the sort of bland eggs, but I am excited to just have a breakfast included. Love biscuits and gravy!

    « Great stopover location »

    Convenient to I70, very comfortable and large room. Staff was terrific and very friendly. Bed was not great, but for a one night stopover it was ok. Lots of food choices close to the hotel. We would definitely stay again.

  • 4
    « Good place to stay »

    The room was updated and the bed was comfortable. Great hot breakfast in the morning. Only negative would have been the lady working the check-in. All I can say is she must have been having a bad day. Had I not been riding my motorcycle all day, I would have walked out. Hotel was great just didn't need her attitude.

    « Best stay ever! »

    Decided to stop here on the way home from vacation. From the moment we got there, we were greeted with smiles! The staff here is excellent. Seriously the best hotel experience I have had. Jerry was the staff member who helped us check in. He was very helpful and informative. The rooms were very nice and roomy. I loved how many pillows were on the beds. So comfy! This hotel is pet friendly and smoke free! There was free breakfast which was great. A lot to choose from. When we checked out, the service was just as good. Even housekeeping was happy and friendly. I definitely recommend this hotel if you are in the area.

    « Comfortable, but needs updates »

    This is a very acceptable hotel with pleasant staff members. Don't expect anything fancy because you aren't going to get it here. Clean rooms, good breakfast with an attentive assistant keeping everything stocked and clean.

    « Good hotel »

    Hotel had a good selection for breakfast and adequate seating. Room was quiet and comfortable. Staff was professional and helpful. The light bulb in one of the table lamps was out. The front desk didn't have any to replace the burned out bulb but there were enough other lights in the room. I tried calling the front desk from the room several times but always got a busy signal. In the morning the staff suspected someone had switched the phone line to the data port (I can't verify that). While I was taking a shower I noticed the water was very HARD. It is difficult getting soap off your body after taking a shower. I wanted to use the PC in the lobby but it was off. The night manager said it was supposed to have been fixed. The day staff said they were having trouble finding someone to fix it, with unwanted software being installed on it.

    « Great Hotel »

    Very satisfied with facility, staff, services. Would definitely recommend. They were very helpful with dinner reservations at local restaurant. Will definitely stay there when in the area in the future.

    « Great for Pets! »

    I titled my review as I did because - there were cookies in the lobby for pets, but nothing for humans! If you are traveling with animals, this may delight you; it did nothing for me. If anything I think I'll leave this hotel to the pet owners. Otherwise, it was an average overnight hotel with average accommodations. It was no bargain, either, as they were no doubt capitalizing on the fact that it was graduation weekend for a nearby school (which brought us there). Great accommodations for families with pets, for certain!

    « Hotel for Parents Attending Graduation »

    Perfect for two night stay for parents of the grad. Clean, tidy, efficient, inexpensive (with Orbitz discount), staff courteous and helpful. Bed very comfortable. No late -night noise at all from train tracks nearby. Breakfast buffet had awesome do-it your-yourself waffle station. Only negative is that there was no in-room internet service, and no business center. Front desk was helpful in printing our airline boarding passes from their computer.

    « Home Town Visit »

    We were visiting our hometown. Decided on BW and are definitely not sorry. Clean and employees were very helpful. The executive housekeeper we had was great. Very helpful. Breakfast was very good and selection was excellent. Will stay here again when we return for our class reunions.

    « Good place to stay, clean, nice staff »

    We stay here twice a year for trips to Eldora Speedway. We have stayed in several nearby hotels over the years, some more expensive but like this one because it is clean and the staff is friendly. It does let you bring pets which I why I didn't give it a 10 since I am allergic to dogs but was advised to stay on the 2nd or 3rd floor since most pet owners stay on the first to take the dogs out. This was helpful and didn't come in contact during our stay.

    « Stuffy room and bad Wifi »

    Stuffy room (windows are locked shut) and bad wifi service. Wouldn't stay here again. Although the staff were very friendly, and the breakfast is ok. Lovely view: our room overlooked the White Castle and the BP station; couldn't ever get the room completely dark...

  • 5
    « Another great stay! »

    This was the second Best Western we stayed at on our travels cross country. We liked the accommodations and it worked well with the two cats who were traveling with us. They loved being able to look out the window to see what was going on! The cost at these hotels was really reasonable for three adults and plenty of room. Pet policy was reasonable. Breakfast was good.

    « Across US »

    Nice clean rooms & courteous staff. Pets are permitted; we are not pet owners and had some concerns; however the rooms was very clean & so was the hallways. Normal hot breakfast items. Plenty of Restaurants in area.

    « GREAT Hotel »

    You won't be disappointed staying at this hotel. Very clean. Great room. Everything worked. Nice breakfast. Front desk staff was very professional and friendly, and showed they cared about me through their actions.

    « Great hotel at a good location »

    This hotel, located on the Indiana/Ohio line next to I-70, is a great hotel at a perfect location, especially for us business travelers. Good restaurants and shopping are right there. It's at Exit 156 in Indiana which is the exit for US 40. As soon as you enter US 40, access to this hotel is obvious and easy.

    « One night stay »

    I would return to this hotel based on my one night stay. Check in was fast and friendly. The room was in very good condition. Every employee that we passed by greeted us with a pleasant 'Hello'. The complimentary breakfast, although called 'continental', had hot items such as scrambled eggs, sausage patties and make your own belgium waffles. Conveniently located right off of the high way.

    « Airport Jets behind my wall »

    Beautiful building and excellent personnel but the jets stopped to rev their engines up to take off right beside my wall. We were not able to sleep before the jets had stopped flying out that night. NO, I will not stay there or recommend this single hotel.

    « Great Location, Great Hotel »

    We stopped at this hotel on a long trip and were very pleased with our stay. the location just of Interstate 70 was excellent. The staff was well trained, friendly and willing to ensure we had a comfortable stay. The room was very clean and comfortable and was very roomy. The breakfast bar was one of the best we have had at Best Western hotels. There was a good variety of warm and cold items to choose from and they were fresh and appealing. The food was good and the breakfast bar manager was most helpful. Overall a great place to stay.

    « Not pleasant »

    Checked in late hour due to drive, room reeked of smoke, fan did not work properly. Staff was fine, but at check in the clerk claimed room was 100% smoke free. Now I have to get 200 characters for this review to post.

    « Feels like home »

    Such a great place to stay; feels like home....Breakfast daily M-F 6am...9am. On the weekend 6am...10am....The beds are so comfy and we always enjoy staying there because it is so close to all our favorite places to eat....All folks that work there is just so friendly and helpful.....

    « Happy »

    Clean. Good price. Nice breakfast. Great Staff. beds were comfortable. Good Hot water in Shower. Easy to find from the Interstate, Local restaurant's easy to find Glad I Booked there..Only complaint room got to worm

  • 4
    « Great place »

    Had no problems. Check in was easy it didn't take very long at all. We got there at about mid-night and the clerk got us checked in and in a room by 12:05am. Check out was even easier, we had to leave really early in the morning and best of all they are pet friendly.

    « Not A Good Sleep »

    The main thing we're looking for on a one night stay is a good night's sleep. Unfortunately, we had a tough time sleeping here. The mattresses were lower quality and much too soft for our taste. Bedding was slim: a thin blanket sandwiched between two sheets! Brrr. There were no other blankets in the room, which we realized too late to ask for more. On the plus side, the staff were quite friendly.

    « Great Place to stay »

    This hotel is the only hotel we will stay at when we come to Richmond for business, or anywhere close to Richmond. We will be back and the rooms are great clean and comfortable. Breakfast was great. We will be back this year again.

    « Great stay, great staff »

    My dog, Cordell, and I were returning from the AKC National Championship Rally Obedience shows in Tulsa, and this was where we spent the last night of our road trip. The reception desk person was friendly, courteous, and even helped me get dog and gear through the doors in one trip. I really liked the fact that there was an elevator - made my life much easier. I overslept, so didn't stay for breakfast, but the breakfast area was roomy, clean, and inviting. Highly recommend, and will definitely plan to stay here again on trips taking us along I-70!

    « The front desk was very helpful as i was planning my trip. »

    The room was clean and fit 3 of us very nicely. The breakfast was good and everyone on staff was very helpful. It was easy to find a parking space. They also mad check out simple which helped us get on the road faster.

    « Nice place »

    This was a pleasant visit. Nice room, friendly staff, and a really nice breakfast, which was included in the room rate. The rate was competitive in the area, about $75 power night on a two might stay. Plenty of places to eat nearby, and doing a short distance away Rio. One suggestion, keep the pool area much warmer. Diverting while you are standing in the pool area is not a good thing when you are wet. All in all, it wad a pleasant stay, and would stay here again if we were in the area and needed a hotel.

    « Second Time, Still Excellent »

    I stayed here once before and chose this again because of my good experience the first time. The second stay confirmed my opinion. I have recommended this hotel to my daughter and son-in-law, and they stayed here on their drive from North Carolina to the Chicago area. They were similarly impressed and pleased with their stay.

    « Great Place To Stay »

    We stayed here because they were pet friendly. All the employees were real friendly and helpful. The Rooms were clean and they supplied anything we needed. I will definitely stay here again. I'd recommend this place

    « Great value-clean and friendly »

    Very clean rooms and comfortable beds. The staff went out of their way to be friendly and accommodating. We would definitely recommend this hotel. The hotel is located just off the highway and surrounded by a selection of restaurants that are within walking distance. Breakfast was hot and offered a variety of items.

    « Great deal! »

    Clean and friendly franchise. Very accommodating, especially since it was 3a when we pulled into their lot. Decent continental breakfast (from 6a-9a weekdays) in a spacious front lobby. And at only $89 (including tax), this is a fabulous deal.

  • 5
    « Great Night Great value »

    Found hotel on Priceline. Value was superior to other local options. Super location right off I70. Easy to locate. Nice, clean comfortable room. Quiet. Staff was great. Breakfast was varied and plentiful. Would definitely stay here again. Lots of local dining options.

    « Excellent Value »

    We were driving through and the weather bogged us down. Really good price and the beds were really comfortable. Staff was hospitable and willing to help with any questions. Room was quiet and did not here train at all. I would stay again if I was in the area.

    « Excellent Experience »

    Just like others have said, this is a great hotel for the price. The train didn't bother us as we were at the front of the hotel, but even when we stayed at the back another time, we did not think the train was a bad thing. Staff all very nice, including housekeeping staff--they seemed well trained in customer service. The fact that they allow dogs was icing on the cake. We would go out of our way to stay here next time we are on a cross country road trip.

    « Good hotel for the price!!! »

    We were visiting Richmond Indiana for a 50th high school reunion. As a Best Western Reward member, we selected this hotel and were not disappointed. The rooms were very clean and comfortable. The staff was very friendly. We did not eat the breakfast that was offered so I am not able to comment on that. The price was right and we were not disappointed. Would highly recommend this hotel.....a/k/a "The Travel Whisperer"

    « Great Place to stay »

    We have stayed in this hotel 3 times now and will be back again and again. Rooms are clean and very spacious, breakfast is good, and staff is very friendly. We stay for business everytime we come to Indiana.

    « A little pricey »

    Comfortable. Clean, Nice person at front desk. :) Best Western front desk called to make sure everything was ok Good breakfast choices It was a little priceier than we like to pay, but the stay was nice

    « Some good some bad... »

    The hotel was good for a short stay and the staff was very friendly. Breakfast was provided which is always nice. The negative would be that the cleaning was sporadic. The bathroom had long black hairs in the bathtub, on the floor, and in between the sheets which was a little gross.

    « Overnight stay was great »

    We came to Best Western as we travelled to and from St Louis on vacation this holiday season. We did not have reservations and had no problem coming or going, in getting a room. The staff is great, the room was clean (always my main concern), and the room had everything we needed to feel at home. Other than updating the room and bath, which was fine as is, there is nothing negative to report. I would definitely stay here again and would recommend to anyone travelling.

    « Consistent comfort and care »

    We have stayed at this hotel on several occasions, and have always found the staff friendly and accommodating. We find the cleanliness to be well above the standard we see at other hotels. There isn't anything I can complain about. We had a very clean, comfortable room, and the staff went out of their way to make our stay pleasant.

    « OSU Trip »

    Great hotel for my daughter and myself. made our short trip more relaxing and comfortable the breakfast was a great way to start the day. plenty of choices all and all it was a relaxing experience plenty of choices around the hotel the night before for dinner al close an easy to get to

  • 5
    « Everything just right »

    The staff were friendly and helpful. The room and property were clean. Everything worked. I especially appreciated the attention to detail. Also, this was a dog friendly property which really was dog friendly. Overall, this was an excellent value

    « good for business »

    Good location except for some trains that would come by during the late evening...breakfast was pretty good. and of course it was no additional charge to my stay. I didn't have a change to use the pool, but the last Best Western I stayed in Brooklyn Center, MN had the best whirlpool I've ever been in!

    « Everything was fine except the dishes »

    Everything was fine, except the fact that as an european i am not used in having breakfast from foam cups, paper plates an plastic fork knife and spoon. In Europe we prefer porcelain, glas and metal. Even in low-priced hotels. Hospitality and service were perfect.

    « Very Good hotel »

    Pleasant stay at the Richmond, In Best Western. Good food for breakfast, quiet room, and helpful staff. I would highly recommend this hotel. At check-in, I asked for a room closer to the front lobby area and I was accommodated, no questions asked.

    « Cross country move trip »

    Overall good property and the bonus was pet friendly. We were moving and traveling to our new home with our cat and the staff at the hotel could not have been more friendly and helpful. The location was very convenient to the Interstate highway and made the stop over convenient. The complimentary breakfast was very good.

    « Nice place to stay »

    Very friendly staff; was greeted by every employee we passed....was very welcoming, room was clean and comfortable, close to many restaurants and the interstate. Great place overall especially if you don't like the hustle and bustle of the larger hotels

    « Daves Review »

    I Feel that the Richmond,IN Best western Hotel Is A great place to stay and the staff is friendly and helpful and would suggest hotel to anybody. The rooms are clean and well kept and the hotel is easy access to an interstate

    « Visit Home »

    Conveniently located to I-70. The hotel also is relatively close to dining and shopping. The rooms are spacious and very clean. The staff is always smiling and cheerful. The continental breakfast has something for everyone.

    « Vacation »

    we had no reservation. Stopped here and we were greeted by a very helpful employee who got us a room. We were very pleased with our last minute stop. We would recommend this hotel to anybody. It was also pet friendly.

    « Good value »

    We visited for the Earlham College Homecoming and found this motel to have reasonable rates, especially compared to surrounding hotels. The location was very convenient - right off I-70 and close to restaurants, with an easy 10-minute drive to western parts of Richmond (i.e. Earldom College). All of the staff were very friendly and accommodating, and the beds were great.

  • 5
    « Cross Country Drive »

    My friend and I drove from Philadelphia to Las Vegas, spending our 1st night at this location. It is right off the freeway, with some good dining locations within walking distance, such as Steak & Shake, and a White Castle, located inside the gas station next door. The entire staff were courteous and friendly whenever we encountered them. Breakfast was standard, but well kept and fresh. Coffee was excellent. If I ever plan on another cross country tour, I'll make it a point to stop at this Best Western again.

    « Good Property »

    For anyone needing a hotel night in the Richmond, Indiana area, this is a good choice. This was a clean hotel. The breakfast was good and the staff was friendly. The prices was fair and I would recommend it.

    « Cozy and Cute »

    Such a cozy little Hotel. Felt very much at Home. The Employees were all so Kind and Friendly, not to mention very Outgoing. Hotel was Clean and Comfortable. Room was very spacious. Could use some updates but overall very genuine. Conveniently located to many Restaurants. Breakfast was great! I loved the "Create Your Own" Waffle Station!! I would say this Hotel is a hidden Gem for sure.

    « Sleep with the trains »

    Staff was pleasant, rooms were clean, breakfast OK. Very active train track within a few feet of facility. You have to be a very VERY sound sleeper. Lobby was dark and could have used better lighting and an update. Did not use other services offered.

    « Pet Friendly - Moving Cross-country »

    The staff were pleasant and helpful. They placed us at the end of the hall on the ground level in one of the rooms that they fill last with non-pet travelers and first with those traveling with pets. The convenience of being next to the door to take the dogs out when needed was very nice. The carpet in the room was a bit more worn than rooms you without pets, as should be expected in a pet-designated room. Everything was in good repair and worked properly and the beds were comfortable. We slept well.

    « I Have Nothing Bad to Say »

    This hotel is right off the interstate, you can see it from the interstate and it is very close to the Ohio state line. There are gas stations and restaurants close.We arrived at this hotel very late so check in was a breeze (it might have been anyway) and a couple minutes later we were off. The beds were comfortable, the room was large with a couch, desk, coffee table, dresser and king size bed. The shower was nice, I have long hair so I worry about water pressure but it was perfect. I noticed the pool, it looked very clean but I did not get in it. We were up early the next morning to get on the road but we didn't hear anyone all night, no noise or anything. We checked right out and were on our way.

    « Great hotel »

    This was the 3 rd night of a 3 night get away and by far the best hotel for the price and quality. This was recommended by another hotel I tried to book but was full. I'm glad because this was a much better price and the quality couldn't have been better. Bed was very comfortable, room was a good size. Shower was was good. I would definitely stay here again!

    « Very nice! »

    Would recommend this motel. Had a nice room with refrig. All nice and clean. Plenty of room. Hallways were clean and attractive. Ck. in was easy with nice greetings. Breakfast was good also. Ice machine was clean and handy.

    « Loud A/C Unit »

    We have stayed here before and have been pleased with our experience. However, the A/C unit in the room we were given was so noisy. It was a noise between a prop plane and a railroad engine. The high the fan speed the noisier it was. Our room was changed without question to the room right beside. They must have rented that room to someone else because we could hear when they turned the A/C on and it kept us awake. The room was clean and nicely appointed. The bathroom was clean and spacious. The beds were just okay. The entire complex was very clean and the staff helpful. The breakfast was your typical motel breakfast.

    « Our 1 night stay at Richmond, IN Best Western »

    Everything was very good especially the breakfast, which included bacon & eggs, fresh fruit and many other wonderful items. The room was quite large and quiet. We were on the third floor and were very glad they had an elevator and luggage cart. Wifi worked well.

  • 3
    « Fall vacation »

    The hotel for the most part was a good stay. The location to the interstate for us made it easy to find. The girl that checked us in was very nice and informative. The man the next morning was not very business like and did not continue conversations. The breakfast was so so. We both liked the pork gravy and it was cold when we got some. The eggs were in a square and very rubbery. The bed was uncomfortable. Everytime my husband would move it would bounce me around. We both had a bad nights sleep.

    « Clean hotel and pet friendly »

    Very nice hotel convenient to I70. I was traveling with 2 small dogs and this hotel advertised being pet friendly so that got my attention. They even had pet treats at the front desk. There was a 10 dollar per pet charge. The nice thing was even though there were pets allowed, the hotel was void of any smells or any messes associate with that. Room was spotless and up to date with a comfortable bed. Breakfast was good with the usual eggs and sausage, yogurt, fruits and waffles. Also clean and we'll kept. They did have a pool but I did not use it. WiFi was easy to access and quick. There is a train track adjacent to the property but I was on the opposite side in the building and it was not noticeable in the room so something to think about if staying there. It did go through once as I was unloading my car. Overall I would highly recommend this hotel.

    « Nice Stopover »

    Pretty nice hotel. Right off I-70. Convenient to a plethora of food establishments. Check in slower than we were used to. Beware the slippery bathtub as this hotel has soft water. Nice breakfast. Would stay here again if we come this way.

    « A great place to stay in Indiana »

    Have used this Inn many times and have never been disappointed. great place to stay near Richmond, Indiana. Friendly staff, and a good hot breakfast with a clean room with everything in good working order. Best to book ahead as it seems to have a lot of customers.

    « Good night sleep »

    The Best Western in Richmond,IN is one of the better hotels in the local area. Good location and value. I would recommend this hotel if your staying in the Richmond,IN area. The rooms are clean and comfortable. Good fitness area. Great pool.


Getting to the hotel ...

All directions
·From: Interstate 70. Take Exit 156A onto US 40, turn left at first traffic light onto west Eaton Pike to the Best Western Classic Inn. ·From: US 27. Take Interstate 70 east to Exit 156A onto US 40, turn left at first traffic light onto west Eaton Pike to the Best Western Classic Inn.