ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel Seven Oaks Inn, Regina

3.5/5  - basé sur 597 notations.
777 Albert Street, S4R 2P6, Regina, Canada - See map

It really is all about location, location, location at this magnificent Regina hotel that's only a short drive or walk from dozens of attractions. The Best Western Seven Oaks Inn offers clean, spacious digs at a great price. Hotels in Regina, Saskatchewan are as diverse as the people, but choosing the best hotel has never been easier. We offer a great location and are the only hotel north of the city. Other Regina hotels don't offer these kinds of perks. You deserve the kind of accommodations in Regina that are unsurpassed. Rider games, Farm Progress, Western Canadian Agribition, and Country Thunder are just a few of the local must-sees events. When traveling on business, we've got you covered. Employees of the oil refinery, The Potash Companies, Saskpower, and the Canadian Pacific Railway are all regular guests of this Regina hotel. The Co-Operators Centre with six hockey rinks is only 3. 60 kilometers away and the Best Western Seven Oaks Inn is the Preferred Partner of this facility. Mosiac Stadium is just 2. 20 kilometers away. What does your trip have in store? We're only a five minute drive from downtown and we offer the best rates for long term stay guests. Featuring a 3 story 240-foot water slide, the Best Western Seven Oaks is Regina's best choice for family fun. Enjoy everything this pet-friendly hotel in Regina has to offer. Free Wi-Fi and free parking are what keep guests returning to our hotel. The Best Western Seven Oaks hotel is proud to have the only Ricky's All Day Grill Restaurant and Lounge in Regina just down the hall from your guest room. a great place for a quiet conversation or a late night snack. Book your upcoming vacation at the Best Western Seven Oaks Inn for all of the luxury details and none of the overpriced fees!

Best Western

Hotel Seven Oaks Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
GreenLeader Silver
 
based on 600 guest reviews
NOTE ISSUED
Excellent
192
Very Good
207
Average
101
Poor
58
Terrible
42
REFER TO NOTICE
Business Business
178
Couples Couples
68
Family Family
241
Friends getaway Friends getaway
49
Solo travel Solo travel
26
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good price and Ricky's restaurant convenient"

3
17/07/2018

Stayed a few time and always been a good experience. This time a chemical smell filled the room when the air conditioner came on which made for an unpleasant experience. Always nice to have Ricky's restaurant so convenient.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear 57glenh: We love knowing that you to continue to make the Best Western Seven Oaks a part of your Regina experience. It certainly sounds like once again, you had an amazing time with us. We do apologize for the chlorine / pool smell entering your room when the air conditioner was turned on, we will take immediate action to resolve this issue and appreciate you looking out for other guests. Thank you for bringing this issue to our attention. Your review is very helpful and we hope that you will return for many more fabulous trips to the Best Western Seven Oaks in the future. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great Family Hotel"

4
17/07/2018

This hotel is great for families. My kids love the pool area and the rooms are larger than average. They have rooms that are located right next to the pool and have direct pool access, which is nice. They also have vouchers for a hot breakfast in the attactched restaurant. I found it easier than the traditional continental breakfast. No waiting in line or racing for seats at a table.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear aimzmol: Thank you for touting our ever popular pool area and 3 story, 240 foot water slide, along with our spacious, clean and comfortable pool access rooms.We are glad you mentioned our complimentary breakfast options at the attached Ricky's All Day grille. Please come see us again soon. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great Hotel!!!"

5
16/07/2018

We stay here every year, twice a year, and have always been pleased with the poolside rooms we get. The beds are very softy and comfy, it makes it hard to get up in the morning. We will be back next month!!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Laurel W: Thank you for such a glowing review of our friendly, engaging, and helpful service staff and super comfortable beds and poll access rooms We are delighted by your remarks and will be sure to pass your comments on to our management for proper recognition. We value your patronage and look forward to having you stay again, at the Best Western Seven Oaks in the near future. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Air conditioner not working"

2
22/06/2018

Our family decided on spending a night at this hotel while we were in the city because of the pool and water slide for our two young children. We had a poolside room which was fairly nice and clean. The kids loved the pool and water slide which was why we stayed there in the first place. My only complaint was that the air conditioner was not working or working very poorly at best. None of us were able to sleep due to it being so hot and humid in our room. We kept having to open our door throughout the night to get some air circulation. When we left in the morning all of our clothes were completely soaked due to the high humidity. We will never come back due to this one reason. The lady at the front desk was not very pleasant at check in but that can happen anywhere.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear DHHJ1978: We are wholeheartedly dismayed to learn that your Best Western Seven Oaks experiences fell so short of expectations. Please allow us this opportunity to extend our multiple apologies for any inconveniences created as the result of the Air Conditioning unit not working to its fullest capacity. Such challenges certainly don't represent the typical Best Western experience, and we are working to ensure issues of this nature are not repeated in the future. We are grateful for your review and are anxious to welcome you back to the kind of stay you truly deserve and should expect from our property. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Another wonderful stay!"

5
19/06/2018

Our room was very nice, clean and comfortable for the 3 of us. We were on the main floor facing the pool, which is what we were there for. The girls were very excited. The pool is excellent, the slide is the best in the city. We ate at Ricki's for breakfast and enjoyed our meal both times.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Robin R, Thank you for treating yourself to a wonderful time here at the Best Western Seven oaks. It seems you had quite a bit of fun in our pool area and on our water slide and found our friendly staff engaging and helpful. Your thoughts about our clean and comfortable accommodations are also most encouraging. We appreciate your review and look forward to your return. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Adequate for the price"

3
02/06/2018

Stayed for one night at this property. It's located within a 15 minute drive from Regina airport. The property is older and could use some updates. The check in was easy and fast. Reception staff was polite and pleasantly welcomed me. Room was adequate. Linens were clean and crisp and the bathroom was dated but clean. Carpets in the room are in need of shampooing as there was a bit of stale odor in the room. In the morning I was looking forward to breakfast. The restaurant does not open until 7:00am. This is not convenient for business travelers. The restaurant is likely not owned by the hotel and there wasn't the normal BW breakfast bar. To be in a large city as Regina and not accommodate business travelers with a 6:00am breakfast start is a big negative for me. They have a grab-bag offering at the front desk but it's not a good substitute for a hot breakfast to start a business day. There is not a lot to draw me back to this hotel, except for the price ($126cad : $96usd). Next trip I will try another property more suitable to business travelers.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Roadking818: We are saddened to hear that the Best Western Seven Oaks was not the exceptional experience you truly deserve. Thank you for offering your perspectives on our facilities, pricing, and accommodations. We are glad you found our convenient location and friendly staff well suited to your travel needs. We are grateful for your feedback regarding breakfast options and will use it toward making improvements to our hotel moving ahead. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Had to use fans and portable AC"

3
31/05/2018

Reserved two double rooms and Air conditioner in Both rooms seemed to be pre-set or non-working. Had to have 2-fans put in one room and portable Air Conditioner in other room. Beds and pillows were very comfortable and everything very clean except for the Hot Tube. The Hot Tube was VERY old with only 7-jets and 2- didn't work and NO Sand Filter so all kinds of sediment and floating things in the water so keep out of it until it's upgraded. The staff were great and helpful. Ricky's restaurant is attached with very good food and if you don't want your FREE Hotel breakfast you can order whatever you want and get $4 Off.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear aqccorp: Thank you for offering your perspectives on the Best Western Seven Oaks. We are certainly glad you enjoyed our pleasant, comfortable and clean accommodations and found our property an excellent choice for any sports team looking to have a fun time. Please accept my sincerest apologies for the issues you experienced with the room's AC - we experienced an extended stint of unseasonably hot weather and have since retained the services of a HVAC company to repair/replace several poorly functioning units. We appreciate your very encouraging feedback regarding our customer-centric staff and Ricky's restaurant and will also examine your suggestions for further improving the jetted tub. Please consider making the Best Western Seven Oaks a part of your future travel plans. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great indoor pool courtyard"

5
27/05/2018

This hotel has a great pool courtyard inside in the middle of the hotel with balcony rooms overlooking it. The front desk staff were very friendly and courteous and offered helpful information for our time there in Regina. The hotel is close to the airport; there are places to eat which are close to the hotel; and there is an onsite restaurant where you are invited to have a complimentary breakfast after your night's stay. The rooms are roomy and the king bed we slept in was wonderfully comfortable.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear hatfammd: Thank you for bringing your family out to enjoy a wonderful time here at the Best Western Seven Oaks. It certainly seems you kids all had quite a time experiencing our fabulous pool area, with our 3 story, 240 foot Juggernaut water slide, jetted tub and kiddie's splash area. We are happy to hear that our convenient location and that our staff was friendly and helpful as ever. We sincerely appreciate your glowing recommendation, and anxiously await the chance to welcome you back to our hotel. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Average Stay"

3
12/05/2018

The hotel it self is a little old and is starting to show it's age. The rooms are very clean and very quiet. The attached restaurant is very clean and the prices are very good. The hotel gives you a voucher for an excellent breakfast

"Clean & great restaurant"

3
12/05/2018

We have stayed here once a year for about 6 years due to the location for a tournament & the waterpark for our teams. This year we had a poolside room which was small and had terrible beds. The restaurant food is good & we used our free breakfast vouchers. The only negative is waiting to be seated & for the food when you have early morning games. If you don't need pool side access, ask for a third floor room. They are WAY better.

"Beds are craters, beggar our front"

2
25/04/2018

Old and run down...don't go. I stayed 2 nights and the King bed had a huge divot in it, Carpets were run down and the place is just old. Unless your getting a super price, don't go there. Also, twice there were people out front begging for money. I gave, but just not professional. They were picking at a leg sore.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Mr. W: It is disheartening to learn your time at the Best Western Seven Oaks proved unexceptional. Please allow us to apologize for any shortfalls in the age of the building and the condition of the mattress in your assigned accommodation. As per our offline conversation, we appreciate you bringing this issue to our attention and we have replaced the mattress in question. We are also working diligently to make a number of changes in the hotel and will soon be offering a full breakfast buffet in the very near future. Please accept my sincerest apologies for the encounters you had with a less fortunate member of society. While we employ a professional security team to ensure that these ladies and gentlemen do not interfere with our registered guests and their families enjoyment of the property, we do strongly encourage our guests to not give money as this further encourages these types of behaviors. Mr. W, thank you for your staying with us and know that we are committed to working hard to provide you with the memorable experiences you deserve. We hope to better meet your needs in the future. Sincerely, Kell S. Director of Sales Best Western Seven Oaks

"Dance Competition Getaway"

4
24/04/2018

We stay here every year for our dance competition. Now that they offer breakfast it is perfect to the location and allows kids to have some play time in the pool. I try to always stay here if in Regina I like that the pool is always warm, rooms are always clean and that the price is pretty good. I only have 1 complaint and it is the stairs to the waterslide. I wish those could be redone but it is by far the best hotel waterslide so I hope they never to with the ones that you find in some of the newer hotels.

"Nice stay - clean Hotel - was impressed"

4
23/04/2018

pool side room - was nice - a little loud but hey - its a poolside room - clean - neat - Keurig coffee in room with free at front desk - pool was a nice temperature - and pool attendant on duty - no lifeguard though - but waterslide was functioning well / Ricky's restaurant was good for our stay - we ate there for at least 5 times in 2 days - 2 night stay -- gets pretty busy with DFREE coupons breakfast mornings - beware Hotel is clean - neat and kept up --- told the manager of the hotel I was going to place this review - very hospitable man - Did have an encounter with a steroid freak at poolside one evening at 10 pm closing time - who was so pissed he was weaving and swearing - calling me on and uttering threats - almost ruined the stay - told the manager the next day cause I figured shouldn't let this go - pointed out the room to his last known whereabouts ---never heard anything back - perhaps he was a disgruntled Christia Freeland supporter and was upset that NAFTA was not yet complete - who knows - either way - good stay - clean place - good food - will likely return ...great location

"A fine hotel!"

5
23/04/2018

The waterslide/pool area is amazing! I would like to see a little sauna room added there but it still is one of the nicer pool/lounge areas in a Regina hotel, if not the best! The bed was very comfortable and relaxing. A very nice hotel for the price! :)

"Very rude customer service"

1
02/04/2018

I got a voice mail regarding I guess about my incoming reservation the message wasn't clear enough that's why i call back to check if any problem about my reservation. Called 8:05 pm April 02, 2018. The girl in customer service doesn't give her name when she answered the phone giving me hard time blah blah blah. Don't you have a system that will check your guess last name on your portfolio? The girl ask me " WHY DON'T YOU GO TO YOUR EMAIL AND CHECK YOUR RESERVATION NUMBER AND GIVE IT TO ME SO I COULD FIND OUT WHATS IN THEIR. is that how they welcome their guess.? and beside why would they bother leaving a message to confirm and ask about incoming reservation dont they have policy about cancellation the reservation will be 2 weeks from now and it is book 2 months ago paid with credit card already.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Rlagu809, The situation that you detail in your review is most unsettling and certainly not representative of the conduct and behaviors exhibited by my staff. As my staff generally do not call guests to confirm reservations, and in particular those made through 3rd party reservation services such as TripAdvisor, I would ask that you contact me directly through the property via the email address below. We are grateful that you brought this to our attention for follow-up. Sincerely, Kell S Director of Sales Best Western Seven Oaks [email protected]

"Great family hotel!"

4
30/03/2018

We received the best customer service. Front counter staff was excellent. We had a small issue with the fridge in our room and they were right on it! The staff member was in our room in under 3 minutes and the problem was fixed right away. We had a room with a door right into the pool area and what a treat that was! The slide is amazing. So much fun for the kiddos.

"satisfied"

4
29/03/2018

clean and enjoyable stayed only 1 night but very good staff were great and will return to this hotel in the future very convenient on the main road going through regina sask food and service was good and clean hope to be there again thanks timmer

"Ok Hotel"

3
27/03/2018

The room was ok. However, the room had a door to the adjoining room and the neighbors talked all night. I did not sleep well as a result. Pool looked nice. Wi-Fi was ok but not really high speed. In general it was just a very average hotel. Nothing special.

"Average stay"

3
27/03/2018

Really average hotel. It worked for our needs, a quick overnight stop, but I'd probably pick another spot next time. Hotel has had some good years i am sure but shows the wear and tear of age. Ceilings in hallways are very low so feels a bit trapping. Room was clean and quiet, everything is just, well, old. Breakfast at Rickis was a bonus.

"Waterslide stairs need to be replaced"

2
26/03/2018

We've been going to the Seven Oaks for years but won't be back until they replace the stairs to the waterslide. The waterslide is the main reason we take our family to the Seven Oaks but the stairs have rusted so bad it no longer feels safe. Its too bad because we really like the hotel otherwise.

"Not so Hot but yet Warm"

3
16/03/2018

Stayed here for business. Hotel needs some updating (has been around a long time). Rooms are ok but the bed was very soft (not in a good way) and sloping on one side. Room was also very warm so when adjusting temperature it didn't seem to matter. Pool area is ok too but needs some good updating especially water slide area, very rusty. Only good thing was the pool was very nice and warm, one of the best temps I have seen. Overall, 2.2/5.0.

"Very nice!"

5
09/03/2018

We were very pleased with the cleanliness of the room. The fact that the floor was a nice laminate rather than carpet was awesome. Also the linen was all washable and not a heavy spread and blanket. Would definitely recommend to family and friends.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Traveler: Engaging service and meticulously clean accommodations offered at an unbeatable value are what you get when you stay at the Best Western Seven Oaks. As you have mentioned, our ground floor pool access rooms have an attractive laminate flooring that is ideal for families and team with kids that run back and forth from the 3 story, 240 foot water slide and the room.. Thank you for sharing your impressions and recommendation. We look forward to your return. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"One of the worst $140.00 a night hotel water parks I've ever stayed at"

1
23/02/2018

Staff seems incompetent and uncaring. when we called for an extra blanket we were told it would be a half hour and when I offered to run down and get it I was told that was not possible as her guy went to the airport whatever that means- so when I expressed my disappointment and that I'd complain to a manager desk lady just said “ok” not to mention they refused to take a cash deposit even though the credit card holding the room was only prepaid with 100.00 which made no sense as incidentals cost more than that-also slide was outdated-scary looking and place is definitely in need of updates-I will not stay here again due to their pure lack of concern and customer service-lots and lots of other places in town that are just as nice-more accommodating and better prices for same quality-I will also b making sure our travel club sees this as to not recommend to any west gate customers this is only the second negative review I've given in my lifetime

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear SMcGillicky, Please allow us to apologize for any inconvenience experienced as the result of our delay in providing you with an additional blanket. While we do provide an extra blanket in each room, our porter needed to enter the closed and locked housekeeping office to fetch and deliver to you a second blanket as we do not typically store additional blankets at the front desk. It is clear our efforts and policies fell short in your estimation. Thank you for offering your perspectives. We value your insights and hope for the chance to more effectively serve your needs in the future. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Good family hotel "

4
18/02/2018

Probably one of the best water parks in the city. It's getting time to have the water slide fixed up. But good place to get together with your family. I utilize this hotel for the park and fly option. It's well worth it

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear vwfanforever: Welcome back to the Best Western Seven Oaks. Thank you again for enjoying a fantastic time at our family-friendly property. While the water slide is a major hit with kids and adults alike, we are actively working on a plan to rejuvenate and refresh the pool area. We appreciate your review and hope to see you again soon. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Old"

2
12/02/2018

Breakfast was just okey, could have been better. The hotel needs a face lift. The pool area seemed dark and the slide looks old. The hotel offers a reasonable price, but with the tight competion i would prefer to book other hotels around Regina that has a better waterslide and pool and newer rooms. The good side, the pool area has tables and chairs which is good. Some people would bring in food and drinks.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Moonyeen F: As you know the Best Western Seven Oaks is famous for its family friendly atmosphere, unbeatable pricing, and meticulously clean accommodations. Thank you for making us a part of your stay-cation experience. We are happy to provide you with the excellent service and welcoming atmosphere you would expect from a classic full-service property. We do regret any issues you may have had regarding the complimentary breakfast. We will be sure to further our efforts in addressing this concern moving ahead. Please come see us again. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Terrible"

1
12/02/2018

Terrible services from the time you arrive, from the front staff to the restaurant servers, security they were all rude. Terrible experience. Will never recommend anyone staying here ever again. Very rude did not want us there.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Kylie C: It is regrettable that your time at the Best Western Seven Oaks was not able to meet your needs. While our sports team friendly property is considered perhaps the best value in Regina, it seems apparent your experiences fell short of this impression. Please accept our sincerest apologies for the inconveniences caused by our staff professionally and courteously enforcing the quiet hours and behavior standards that you agreed to when you signed the group block contract. It is clear by your review that our hotel was not the best choice for either you or some of your teams' parents travel needs. We apologize for any misconceptions, but we are not that sort of hotel. We hope in the future that you find alternative accommodations that better suit your needs. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Albert Street Access"

4
11/02/2018

Very nice hotel and easy to get to with lots of outdoor parking. The interior of the hotel is very nice when you enter and the check in staff were superb. Good restaurant attached and amenities available. Bed quality was about medium. Pillows were excellent, with a variety of depths and softness/hardness to suit anyone. The bed I got sagged towards the one side and the mattresses were in need of turning. Slept on the other bed in my room and it was perfect, so must have been seldom used. Temperature controls worked perfectly, everything was clean and well supplied, coffee machine worked without difficulties and room was quiet, even though its on a busy corridor. Only thing to keep in mind is that I didn't see any plug ins in the parking lot out front. They may have had plug in parking stalls that I didn't see, but call ahead and check if you are driving a vehicle that needs to be plugged in.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Sox: Thank you for treating yourself to a memorable experience here at the Best Western Seven Oaks. We appreciate your thoughtful review of our friendly Front Desk staff, as well as the description of our property. If you would contact me directly, I would like to know which room you stayed in so that I can have the mattresses inspected. While the winter plug ins at the front of the hotel are mounted on the light posts, you are correct that there are a few spots in the farthest reaches of the front parking lot that do not have plug ins, otherwise. the rest of the parking spots are wired. Thank you for the glowing review. Hurry back soon! Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Excellent quality for the price "

4
05/02/2018

We frequently stay in Best Western hotels as we trust the BW brand and the Seven Oaks doesn't disappoint. Large, very clean rooms, excellent customer service. Love that there's a fitness room on the third floor away from the pool area. The attached restaurant has good food and great service. Will definitely stay again.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Reva B: The Best Western Seven Oaks is a pleasant family-friendly, full service hotel that provides a wonderful time at an unbeatable value. Thank you for sharing your thoughts about our excellent service, well kept accommodations, and fabulous 3rd floor fitness centre. As we work to further improve the the Best Western Seven Oaks experience, feedback like yours is very helpful indeed. We look forward to seeing you again. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great place."

4
21/01/2018

Whenever we need to stay at a hotel in Regina it's the Seven Oaks. Relaxing in the hot tub is the perfect way to settle down for the night. The main pool area has a ample pool with a very fast water slide. The tropical setting can get you ready for any upcoming vacation if you choose to stay there before it starts. They do offer a park and fly option which depending on how long you go away for can be a cheaper option then parking at the airport even with the hotel cost. They offer shuttles to the airport, or to the Rider games. The on-site restaurant (Ricky's) is very tasty and affordable.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Patman75: We appreciate your candid review of the Best Western Seven Oaks. It seems your stay was quite satisfying and positive. It is particularly heartening to hear how your accommodations were so pleasant, your interactions with our friendly staff proved very pleasant and that you managed to keep your swim suit on, despite the blazingly fast water slide. We value your patronage and hope for the chance to have you back again with us, when next your travels bring you to Regina. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Not a business trip hotel"

3
21/01/2018

Traveled on business with a friend - we each had a room. No idea why they placed we 2 little old ladies at the very far end of the property! I'm talking all the way to the back. My room was a pool view room, my friend's was not. The night man scared the crap out of me both nights I stayed by rattling my poolside door! I thought someone was trying to come in and called the desk. Their response was not helpful. Needed to ask each day for tea for the coffemaker. Was not impressed with the interior room layout - cross hall bathroom setup with the toilet and tub on one side of the main door and the sink on the other. Finally, they really need to look at replacing the kindergarten toilets with ones made for adults. full 16" high toilets should be a given at any hotel. This might be a great "family" hotel with the pool and such, but not a good business space. The restaurant attached was OK

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Roaliew504: We are dismayed your Best Western Seven Oaks experiences proved less than exceptional. Please allow us to apologize for the complications you had with us placing you in a quieter part of the hotel - albeit farther away from the front entrance as well as our night time security scaring you. We appreciate you bringing the inconveniences such as the lack of tea replenishment to light, and can assure you, we will work to correct any oversights moving ahead. We value your patronage and look forward to more effectively meeting your needs, the next time you come to town. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Good- Pool hours need to be longer"

4
12/01/2018

The hotel is very nice. Rooms nice. Great pool area, however the hours not great. Should be later on weekend or allow for time to just sit in pool area. Adult time in area would be nice. Breakfast not great. Not a great selection.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear 693tarag: Thank you for your pleasant review of the Best Western Seven Oaks. It is a delight to hear how our amazing staff, unbeatable pricing and 3 story, 240 foot water slide helped you enjoy a wonderful experience. We are also glad you found our location handy for traveling around town and visiting the many sights and sound of the Regina. We appreciate your thoughts and suggestions, and will seriously examine your suggestions. We hope for the pleasure of hosting you again. Sincerely, Kell S Director of Sales Best Western Seven Oaks.

"Pretty good"

4
11/01/2018

Very helpful front service. Loved the pool and rooms near pool had own entrance way and Wi-Fi was nice and fast. Bed was soft and loads of nice pillows. Breakfast wasn't the best thing I ever had. Would definitely stay again.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear 150Kim2018 The Best Western Seven Oaks is a wonderful place for families, teams, and anyone looking to enjoy clean and comfortable guest rooms, a convenient location and 3 story, 240 foot Juggernaut water slide experience. Thank you for sharing your encouraging thoughts about our warm and friendly staff, exceptional pricing, and friendly resort atmosphere. Please allow us to apologize, however, for any issues you had with our now discontinued breakfast buffet. On Monday, January 8, 2018 - we started serving breakfast in Ricky's All Day Grill while we complete renovations on a purpose-built breakfast room that will offer an proper buffet experience. We are grateful for your feedback and commentary. Please consider giving the Best Western Seven Oaks the chance to more effectively exceed your expectations, when next your travels bring you to town. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great hotel for staying with family."

4
11/01/2018

Nice clean hotel that has been updated within last few years. Wonderful pool area. Staff is friendly and helpful. Restaurant has good food. Really like breakfast being included with the stay (some days buffet style, other days it's in the restaurant).

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear CountryMom1976: Thank you for sharing your impressions of the Best Western Seven Oaks. It certainly seems you had a pleasant time during your visit and found our full-service hotel an excellent value. Your compliments to our service staff is also most encouraging. We also appreciate your feedback regarding the complimentary breakfast and are getting ready to announce a permanent purpose-built breakfast buffet will be opening in the hotel soon. Thank you for your business, we hope that our property will be a destination of choice, the next time you come to Regina. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Won't stay here again!"

2
08/01/2018

Stayed as part of sports team - group rate higher than other teams staying! At booking - told brekkie was off menu from restaurant - wasn't! It was cold/half cooked scrambled eggs & sausage "buffet." 2 men loitering out front begging for cash & cigarettes. Won't be back!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear John B, We are dismayed your Best Western Seven Oaks experiences proved less than exceptional. Please allow us to apologize for the complications you had with our new Breakfast Buffet program, we made an honest effort to improve the quality and diversity of our breakfast and as you experienced fist-hand we made a number of implementation errors. In response, we have re-instituted the breakfast program at Ricky's while we start renovations on a purpose - built breakfast buffet area. As we constantly strive to improve, we have listened to our guests who have asked us to expand our breakfast offering - a buffet has been far and away their number one recommendation. Your comments are fair in that a temporary set-up wasn't the appropriate approach. Thank you for your feedback. We appreciate you bringing to light the price disparity between the heavily discounted military rate that you personally paid vs the group rate that the rest of your team paid and another group paid. We do our best to ensure that group rates are reasonable and fair - we do not take advantage of peak demands by jacking up our rates. As hoteliers, we pride ourselves on providing clean, comfortable rooms in a family-friendly hotel that offers a great deal of value for the price but it is apparent that we messed up on being consistent in pricing. We have reached out to the team that paid a higher rate than your team and compensated them. We appreciate you bringing the inconveniences you encountered to light, and can assure you, we will work to correct any oversights moving ahead. We value your patronage and hope that you will reconsider your decision and allow us to more effectively meet your needs, the next time you come to town. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Blood on the sheets, rash from the pool"

1
08/01/2018

Staff need to be trained in customer service and compassion. Their website gave me information that conflicted with what the front desk staff gave me upon check in. They were incredibly rude to me when I challenged that information. There was blood on the sheets where my 11 and 8 yr old sons slept that I didn't notice until morning. The pool is so over chlorinated that we all got a rash. When I brought this to the managers attention, all they could say was, "there's nothing wrong with the chemicals in the pool". The quality of the continental breakfast was very poor. I was made to feel like a jerk for bringing any problems to the staff's attention. I will never stay here again!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Melissa W, While we certainly appreciate the opportunity to host you and your family, we are disheartened to learn that your experiences at the Best Western Seven Oaks fell significantly beneath your expectations. We regret that our usually meticulous housekeeping staff committed some uncharacteristic oversights, and their missteps proved adverse to your impression of our property. Thank you also for sharing your thoughts about the level of chlorination in the pool, while our pH and Chlorine levels were in the mid range of the Health Department guidelines during your stay, some people are very sensitive to chlorine and we will examine whether it is safe to operate at the lower end of the guidelines. Please allow us to apologize for any customer service shortfalls regarding our staff and managements response to your complaint regarding information that is on the website and changes to hotel policies. As this falls within my sphere of responsibility, please accept my personal apologies for failing to update changes on our website. The staff were responding the best that they could with the information that was provided to them and as such the responsibility for the disparity is mine. We are grateful that you have brought these issues to our attention as your opinion helps us critique our performance and make positive change. We hope you will reconsider your stance on visiting us, and allow the Best Western Seven Oaks the opportunity to better serve your needs in the future. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Good hotel with Ricky's All Day Bar & Grill Restaurant in facility."

5
27/12/2017

The BW Sevenoaks is a very large hotel. Worth mentioning mobility issues at check-in as the elevator was a long distance from our room, which seemed to be in another wing. Wasn't a problem, just a very long walk. The hotel and room spotless and all staff pleasant. Our room was spacious and the bed was comfortable. Easy free car parking and free Wifi. The attached Ricky's Restaurant was very handy and is used by the BW for breakfast service. They give a voucher to guests and if nothing extravagant ordered the breakfast is free. My husband had a delicious breakfast of eggs etc., which was free and I paid a small amount to have Eggs Benedict, which was perfect. We had also eaten dinner there the previous night and it was so easy after a very long, non-stop drive to walk in from the hotel and have dinner. The menu was extensive, prices moderate and service good.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Pollyanna57: We appreciate your candid review of the Best Western Seven Oaks. It seems your stay was quite satisfying and positive. It is particularly heartening to hear how your accommodations were so pleasant and your interactions with our friendly staff proved very pleasant. Upon hearing your glowing comments regarding the Ricky's All Day Grill and their wonderful breakfast, I do regret having to tell you that we have improved our breakfast and now offer a full breakfast buffet in the hotel, though you still have the option at eating at Ricky's. We value your patronage and hope for the chance to have you back again with us, when next your travels bring you to Regina. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Great hotel"

5
27/12/2017

Great hotel, great waterslide and pool, great staff helpful courteous, comfy beds, couch a little to soft but overall great experience. Close parking with plugins pets welcome. Hotel is clean good food

"Excellent Staff and Service"

5
27/12/2017

Clean rooms, pool and hot tub well maintained, staff very friendly. The location is close to many amenities. No bed bugs which was fantastic ??. Very handy having a plug in for vehicle with the extreme windchill. It was rather relaxing. Have no complaints at all. Definitely recommended to stay again there. The food was great as well.

"Hockey Tournament"

5
13/12/2017

Stayed at the Seven Oaks for our daughter's hockey tournament. Hotel was within 10 minutes of main arena we played at. Staff was very friendly. Rooms were clean. Loved the large pool area and the kids loved the pool-side pizza. Will definitely recommend for our next tournament.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear KimbZ6034SR: We are happy to host your recent visit to Regina. Thank you for enjoying a stay here at the Best Western Seven Oaks. It sounds like you had a wonderful time relaxing in our spacious guestrooms, lounging at our beautiful pool area and Juggernaut water slide, and taking advantage of our convenient location, close to the Cooperators Centre. We appreciate your very encouraging review and hope for the chance to welcome you back again soon. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Experience"

4
07/12/2017

Nice experience just for 2 nights though. I would certainly pick Best Western again. Very calm and quite. I wish I could have stayed for more than two nights. The only problem was it was snow on these nights I stayed there.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear507sampathw: It sounds like you had a wonderful time here at the Best Western Seven oaks. Thank you for making us your choice of hotel during your stay in Regina. While I try my best to control the weather, I am grateful that you had an opportunity to enjoy at our amazing hotel. We are delighted by your gracious review of our friendly service staff, diverse dining venues, and spacious accommodations. Guests here tend to be value conscious, we work hard to provide an experience that is outstanding! Please hurry back soon. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"Making my sales call rounds"

3
29/11/2017

The beds are okay and I brought my own pillow. But the TV channels and remote. There is no guide button on the remote so you need to always remember that channel and start from there, an upgrade should be considered.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear William M: We are disheartened to learn that your bed wasn't as comfortable as expected, as well as the on screen TV guide fell short of meeting your expectations. Please allow us to apologize for any service shortfalls you may have encountered. We appreciate your review and will consider your suggestions as we strive to improve all aspects of the guest stay in the future. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"The secrets in the service"

4
26/11/2017

Older but extremely well kept hotel with quiet comfortable rooms, friendly experienced staff, tons of room for parking, restaurant has really sharp staff and great service. Without a doubt some of the best trained and experienced front end staff you'll find

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Murray H: We love your enthusiastic recommendation of the Best Western Seven oaks. Thank you for sharing your thoughts about our classic charm, as well as our friendly and professional staff, meticulously kept guestrooms, and exceptional pricing. It also sounds like you had a wonderful time enjoying our award winning restaurants. We appreciate your recommendation and look forward to your return.

"Regina, SK"

3
25/11/2017

Pros - the room was big and the pillows feel heavenly. The looks great. Taxi is free going to the hotel and airport. Cons - it does not look as the usual BW. The carpet looks filthy. The resto service is a bit sloppy.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear 719marianet: It is disheartening to learn that your time at the Best Western Seven Oaks was not the memorable trip it should have been. While our property is certainly family friendly, we strive to provide every guest with a pleasant, memorable, and wholly agreeable experience. Thank you for expressing your concern regarding the hallway carpets, we struggled to keep on top of the hay brought in from the annual Agribiton but know we will work to improve our efforts moving forward. We hope for the chance to more effectively meet your needs, the next time your travels bring you to Regina.

"Edmonton Return"

4
24/11/2017

I use this hotel occasionally and it is a decent clean establishment. The one amenity that commends it to me is the attached restaurant which allows access to food and beverage in inclement weather without having to leave the premises. The restaurant is very good and the staff courteous and efficient. while the menu isn't over extensive there is adequate choice, well prepared and cost effective. The rooms are clean and well maintained..

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear James M: We love your enthusiastic recommendation of the Best Western Seven Oaks. Thank you for sharing your thoughts about our award winning Restaurant - Ricky's All Day Grill, as well as our timely service, meticulously kept guestrooms, and exceptional pricing. I hope you had a wonderful time enjoying our bustling Juggernaut water park - featuring 3 stories and 240 foot water slide We appreciate your recommendation and look forward to your return. Sincerely, Kell S Director of Sales Best Western Seven Oaks

"1st Winter night"

4
20/11/2017

Stayed over a Sat night while vehicle was in Canadian Tire Auto shop. Surprised by friendly staff, big play off game for local fans against Calgary. RR lost but staff were enthusiastic and engaged with patrons, very personable while performing duties. Staff provided genuine and authentic opportunity to engage with guests.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear David, Thank you for choosing the Best Western Seven Oaks while staying over in Regina. It is encouraging to hear that your time spent at our property proved remarkable. We appreciate your kind mention of our exceptional employees - we are blessed to have such a dedicated, hard -working and customer focused team - I will be sharing your comments with them. Your most gracious comments reassure us that we are fulfilling our philosophy of providing phenomenal service. We look forward to your return.

"Fantastic water park"

5
18/11/2017

Your family will love the water park. Constantly staffed with people who care about your safety and hotel experience. The breakfast is your choice of several meals at Rickies. Very friendly lounge. Nice little liquor store as well. I was very impressed with the internet speed. The location on Albert Street north would be ideal for many travelers as well.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
With fabulous amenities, exceptional pricing, and an impressive 3 story 240 foot Juggernaut water slide and pool area to enjoy, The Best Western Seven Oaks is the favorite destination for anyone looking to make the most of family time here in Regina. Thank you for sharing your experiences. We are delighted by your review of our spacious accommodations, as well as your thoughts about our convenient location on the Albert Street. We are glad to serve your needs and look forward to your return.

"Convenient Place to Stay"

5
15/11/2017

Good value, there is a Rickys restaurant attached and the hotel offers free breakfast there for hotel guests. The staff is friendly and happy to help with any problems or special needs. They have a good exercise room.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Dear Mimi B, We are delighted by your enthusiastic review of the Best Western Seven Oaks. It certainly seems that you had a wonderful time enjoying our engaging and charming service and fabulous exercise room. Thank you for sharing your encouraging review of both our hotel and Ricky's restaurant. Our facilities also boast a several dining venues, meeting and banquet space and our much lauded 3 story 240 foot Juggernaut water slide. We are grateful for the chance to host your stay, and look forward to your return.

"Great Hotel"

5
12/11/2017

In Regina on family business and had an early flight the next morning. They have breakfast on the go for those early morning departures when nothing is open. Hotel was excellent and looks like a great spot for kids as well.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Garry, Thank you for choosing to stay with us. I am gratified to hear that you had an exceptional stay and found the Grab and Go breakfast option to be useful. Next time you find yourself this way, you must try the 3 story 240 foot water slide and see why it is a family favorite.

"Pleasent Stay"

4
10/11/2017

I enjoyed staying at the Best Western Hotel Seven Oaks in Regina, SK. I would definitely stay again. Two small complaints. One the bathtub's plug would not seal so bathing was not an option. Second, they did not refill my coffee pods in the room for my second night.

"Amazing Hotel"

5
10/11/2017

Hotel pool area was amazing with a 3-storey water slide and hot tub that is very suitable for adults and kids. Rooms were excellent with a large fridge, microwave and keurig coffee maker. Lobby area is very beautiful and welcoming. Breakfast coupon provided for restaurant with great food. Would definitely stay at this hotel again when I visit Regina again.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Thank you for the glowing review of our property. We have an exceptional group of people working for us and like to hear when our pride in our property shows through. Thank you for sharing. We hope that you will have an opportunity to stay with us again.

"Visit for football game"

4
06/11/2017

The location was great for our needs- easy to access and the service from check in to check out was great. Very busy restuarant- so try to be there during non peak times. The service at the restaurant was still good!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Thank you very much for your positive recommendation. While we are still gnashing our teeth about the most recent Riders game, I am pleased to hear that you found our hotel convenient and the staff to be professional and warm. I apologize for the inconvenience regarding the wait time at Ricky's, you are right, it is highly popular and the staff do an excellent job. Thank you for staying with us and we hope to see you again soon.

"Very old hotel"

2
05/11/2017

This hotel in desperate need of upgrading. The hotel room has a funny ghetto smell like some cheap hotel smell. Wall finishing, counters and toilet are very old. Will not come back to this location. Poor breakfast choice as well.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Mr Chong, Thank you for your candor and review of our hotel. While it is true that our hotel is older, it is equally true that that our team members are pretty special and we pride ourselves on providing an exceptionally clean, well-maintained and comfortable property. It is obvious from your comments that in your case, we failed to provide you with an exceptional stay. On behalf of the entire team, please accept my sincerest apologies.

"Visiting Regina for Skate Canada International "

5
04/11/2017

I stayed at Seven Oaks Best Western Oct 26-29, 2017. I checked in after midnight and received excellent check in service. The room was clean and comfortable and I enjoyed the King bed! The free included breakfast at Ricky's was good and the staff friendly. I enjoyed the pool once as well! It was a fantastic spot to stay as it wasn't very far from the airport, downtown or the Brandt Centre. Good value too! Thanks for a great stay!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Kathleen, Thank you for your very kind words regarding your stay at our property. We were honored and pleased that you chose to stay with us during the Skate Canada event and found our location to be ideal. I will share your comments regarding Ricky's with the restaurant staff. Thank you for choosing to stay with us, we hope to have the pleasure of your company in the future.

"Pleasant experience"

4
02/11/2017

Excellent service and facilities. We were impressed by the service as soon as we entered the building.When they realized we were tired and anxious to get registered, coffee was offered and even delivered to our room along with cookies! I believe it was the manager who delivered this personally.We felt that was certainly going beyond their duty!

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Ernie, Thank you very much for the very kind words. We were pleased and honored that you choose to stay with us and ecstatic that we were able to provide such an outstanding customer service experience. I will share your compliment with the hotel manager and senior staff. Thank you again. We hope to have the pleasure of your company again.

"FUN"

4
21/10/2017

Liked the layout of the Hotel and the fact the breakfast offering was handled through the adjacent restaurant .I would just add a additional offering be made available which included fruit otherwise breakfast offering very good and staff very good.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Alan, Thank you for your very positive review of our property. I am very happy to hear that you enjoyed your stay with us and I have passed along your comments regarding both the staff and the addition of fruit to the breakfast to the restaurant manager. Thank you for staying with us and we hope to see you again

"Quality"

4
21/10/2017

Hotel is clean and well managed, but is starting to show a little age aesthetically. It has a huge pool area with a massive slide, and they let you have food and drinks in the patio area, which is great if your there with the family.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Thank you for the honor and privilege of staying with us. I am gratified to hear that you had an enjoyable stay and had an opportunity to enjoy the pool and 240 foot water slide. We take great pride in our property and I am ecstatic to hear that you found our property to be immaculately clean and the staff friendly, helpful and professional. Thank you once again and we hope to see you again.

"Another Great Stay!"

5
14/10/2017

We have stayed at Seven Oaks before and have already booked rooms for travel in 2018. The hotel may be dated but that does not mean that it isn't clean and inviting. We like the fact that we can leave our vehicle here while we are away for a nominal fee. The shuttle to and from the airport is also appreciated. Nice big pool area with bar service.

Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this review
Norma, Thank you for taking the time and consideration into providing feedback about our hotel. While the property is a little older, we do take great pride in providing exceptional cleanliness and extraordinary customer service. I am gratified to read that you have already booked for a future stay and hope that you will have an opportunity to enjoy the tiki bar and water slide

"great service"

4
03/10/2017

Staff was great, hotel was clean and quiet. Made for a good place to spend the night. Central location in Regina. They had everything I needed and lots of parking space with good access. Thanks to the staff!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
You are very welcome, see you again soon.

"Vacation"

5
02/10/2017

This hotel definitely was one of the best we visited this year (and we've visited many). The staff was friendly and helpful. The rooms we had (on the way out west and the way home) were lovely. In fact the second room was even better than the first. The breakfast was excellent..Very good value overall.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
We are glad you enjoyed your stay. Hope to see you next year again.

"Good Hotel"

4
01/10/2017

The hotel was ok. it is a old hotel however the staff is friendly. The area where the hotel is located is not that too nice. the breakfast was good. the gym is small and it has everything you need to basic workout.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for taking the time to write a review.

"Great value for the price"

5
28/09/2017

Excellent amenities. Fitness centre is MORE than just a treadmill and water fountain which is very appreciated. Room was spacious and functional. Bed was deliciously comfy. Could use more mirrors......you know...for science. Great experience with staff.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
We are glad you enjoyed your stay. See you again sometime.

"ALWAYS GREAT SERVICE"

5
17/09/2017

As I travel quite often , both business & leisure, I like to have a place that I know in advance is both clean and save. This I have found with the Best Western Group. I also appreciate the fact that in any of the Best Western hotels that I have stayed in, the staff are all very knowledgeable and helpful, about things to see and do both in the city as well as their particular area of it. They also recommend places and events to see and do.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
I am glad you enjoy staying with Best Western and with us in particular. Looking forward to seeing you again.

"Best Western Seven Oaks"

3
16/09/2017

Hope the hotel room smelled musty and the toilet leaked. The bed was very comfortable. The breakfast was excellent! The location was great! We did not use the pool or waterslide as it was a very busy area.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments and letting us know what we need to fix.

"Labour Day Long Weekend "

4
12/09/2017

Have stayed here. couple of times. Usually for Rider Games. This was the best. Game stared at 2. Got in around noon. They had a room read for us this year. Were very happy about that. The room was clean. Had everything we needed.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
I am glad we were able to get you in early, always tricky that day.

"Perfect little get away..."

5
09/09/2017

We had a mini holiday with another couple and all our kids. We had a blast. We went to the science Center, royal museum and then spent the evening swimming in he pool. The kids had a blast. Rooms were clean, internet worked great and we even got free breakfast the next morning.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you very much, we are glad you enjoyed yourselves.

"Moderate"

3
09/09/2017

Food in Ricky's was horrible. BBQ chicken tasted like it was boiled and sauce just added on top....yuck. The rooms are older and not updated but fair value for the price. Nice looking pool even though i didn't use

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know. If people don't tell us things we sometimes never find out.

"G&R"

3
04/09/2017

We have stayed here many many times and the rooms were always nice and clean, except this last time, there was hair in our bath tub and our toilet seat in the inside had poop it, was not impressed and complained to the front desk and ask for our room tobe done as a complete, when returning to our room our room was cleaned but the hair still remained in the shower, so needless to say we were not impressed with the cleaning staff this time around, but front desk did pay for our lunch that day which impressed us.........we also found out a long time staff member in the lounge Sherman will be retirering this February and he is one of the reasons we stay their cause he makes us always feel like at home when we are their.....so I would like to wish him well with his retirement and hope to run into again the next we are in Regina along our travels!!! Our room was 348 so look for hair in the tub befor staying in that room!!!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know about this, and yes, Sherman will be missed.

"Regina ain,t so Bad"

4
31/08/2017

Went to Regina to pick up some parts we had ordered. As it turned out the hotel was actually very close to where we needed to go. Along with that the hotel was near a beautiful downtown area with beautiful old homes, and a huge I believe man made lake area, and park. All these years driving through Regina , i have never discovered this area. We really liked what we say.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you, greatly appreciated.

"Awesome hotel"

5
14/08/2017

Love this hotel. Poolside rooms are great and the kids love it here. Easy to keep an eye on the kids in the pool area. Rooms are renovated and spacious. Plus if your traveling they will take you to and from the airport for free. Plus you can park at the hotel the entire time you are away.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
We are glad you enjoyed your stay. See you again soon.

"A great place to stay - especially as part of a rally or other event."

4
08/08/2017

My husband and I stayed here while attending the 3 C.A.V. (Canadian Army Veterans) Rally, with others from across all four western provinces. The room was just fine, and had everything we needed. The meals were great - plenty of great-tasting food and very good service!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you very much. It was great to have your group here.

"Best Western Regina - good place to stay"

5
08/08/2017

friendly and courteous front desk staff restaurant has very good food and welcoming staff bar/lounge easily accessible from inside hotel pool is children friendly front parking at a minimum but lots on side

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you very much for commenting.

"So Many Memories"

5
07/08/2017

This is a great hotel! The price, location, and quality of service was amazing! I will definitely be coming to stay here when I come back into town, I made so many memories that I will never forget, and it's all thanks to this hotel!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
We are glad you really enjoyed your stay, looking forward to seeing you again.

"Rooms smell"

2
06/08/2017

Smelly rooms. The only good thing about this place is the pool for kids. No breakfast. Needed to use my own pillow. Bad part of town (crime rate... look it up for yourself). I would never stay here again.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. We need to hear all concerns to try to make improvements for our customers.

"Unbearably hot room, mould in the shower"

2
02/08/2017

Room was unbearably hot. Called front desk was told to turn it up two degrees otherwise it would continue to blow heat (even tho we had it on cool). We could barely sleep, it was so hot in there. I know the ac was working in the other areas of the hotel because we would periodically open our door to let in a blast of cold air. This wasn't a good experience. I just assumed that a well known chain hotel in Canada of all places, would have decent ac and heating in all rooms (if the room is baking in the summer heat I assume it would be extremely cold during our prairie winters). I will have to change how I reserve hotel rooms because I don't want to experience this again. This summer has been crazy hot on the prairies. I suggest you skip this location and either keep driving or cough up the extra $50-75 for an upscale hotel where it would be less likely that they have such outdated/minimal heating and cooling systems in their rooms. Sorry guys, but I've stayed in multiple BW locations, and this particular one was lacking because of the ac situation and the fact that the shower was mouldy. Didn't see this until late at night and didn't want to wake my kids if they offered to move us, so didn't report. However I think that your cleaning staff are capable or identifying mould or growths in the bathrooms while they are cleaning. It shouldn't still be there after cleaning...there's a Canadian Tire store right across the way, so there's no way you can tell me that you couldn't get mould remover.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments, please contact me directly as I have sent you an email from another comment section.

"Great Stay!"

4
31/07/2017

Came into the city for a last minute Rider game. The hotel was close to the stadium and lots of amenities. The pool was fantastic and refreshing! Our room was quite humid and hot, but it did reach almost 36C that weekend. We had maintenance check our ventilation system which he said it was working. He offered us a fan to help circulate the air which was great! Definitely would stay here again!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. Looking forward to seeing you again.

"Close to Mosiac Stadium"

4
29/07/2017

Nice hotel rooms recently renovated clean & quiet. Rickis restaurant in hotel good food great service. Great place to stay if going to Mosiac Stadium for a Roughriders game. Hot tub was under repair but a very nice pool area with a water slide.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments.

"Id stay here again"

4
24/07/2017

It was 6 nights of good sleep. I was on the back side and the room was quiet and dark. The room had a bad deodorizer smell that frebreez took care of each day. The room was clean but the bathroom kinda small. The staff was great and restaurant was too but am let down breakfast is NOT included, so i brought breakfast stuff. Id stay here again because location was great.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for commenting on us. We might have the breakfast part fixed next time you come back.

"Didn't get what I paid for."

2
18/07/2017

Booked a queen room, pool access on the main floor on the Best Western website. Went to check in and was told they had me in a double bed with no pool access. I showed my reservation and luckily there was a pool access on the second floor, but it only had double beds. As well the stair structure for the slide has seen better days. Not going to stay here again. Too bad b/c the location was very good.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know. Your comments are greatly appreciated.

"Beat expectations"

3
12/07/2017

Before we left for our trip to Regina, we had heard "horror" stories of what we would expect for this hotel. It was recommended to seek another hotel, which turned out to be too late to do so. However, upon staying at the Seven Oaks, we were pleasantly surprised to find that none of those stories were true in our experience. Our room and the premises appeared to be clean the staff were very friendly and helpful. However, one huge problem we encountered was the walkway from the second floor ice machine/elevators to the hallway access to the rooms. There is a gentle slope of the floor down to the hallway and one night I had a huge fall on that sloped floor due to someone having dripped water from their ice bucket onto the very slick tiles of the floor. Just a little bit of water will make these tiles treacherous...I can't imagine how bad they would be in winter time with everyone's wet winter boots. One fall would have been bad but I could get over it. However, my daughter, who was there for volleyball nationals, also took a huge spill, almost identical to mine. She went down hard and the ice bucket contents went everywhere and she hurt her elbow slightly. The sloped floor needs a bunch of grip strips so that the your feet have somewhere to grab onto if it gets slippery. I wonder how many others have fallen. I was going to complain to the desk but there was a huge lineup and so meant to do it at checkout, but were in a hurry to get to our games. Otherwise, the hotel was a good choice for our stay.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know your concerns. We depend on people telling us what needs to be fixed as we don't always see it ourselves.

"Hotel was nice, but no breakfast"

3
11/07/2017

While we enjoyed our stay, we were not notified that they were no longer offering breakfast with the stay. We ended up having to run out and eat elsewhere. The staff didn't seem to know when and why they stopped serving the free breakfast. Very frustrating.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. Unfortunately at this time we have had to suspend that program.

"Darin"

5
10/07/2017

The staff is absolutely fantastic and extremely helpful. They shut down water slide pool area to help us locate a lost hearing aid in pool . They also provide a container of rice to aid in drying it out. They asked several times if it was working. They are a definite true display of customer service and satisfaction. Highly recommend this establishment.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for the kind and wonderful comments.

"Comfortable Stay"

4
04/07/2017

Stayed one night, staff very friendly, rooms clean and beds comfortable. The hotel is pet friendly and there is a green space next to hotel to exercise the dog and they even provide a station just in case you forgot your clean up bag. Rooms are quit and the breakfast ample. Quick assess off and on to the TransCanada.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
I am glad you liked your stay.

"stay in Regina"

5
03/07/2017

good people great service very patient cleaning staff service in Rickys restaurant was great but the food especially the eggs were under cooked .location was good with lots of parking space.good place to stay

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for the comments, I will let the restaurant know.

"Canada day gateway"

4
03/07/2017

Very easy access to the places we wanted to go like Wascana Park, science centre, and more.....the swimming pool is just great and waterslude super fun, breakfast would it be nice to have it as part of the hotel but with Ricky's right on site was good too

"Nice place to stay"

5
20/06/2017

It was a nice place to stay easy to find, staff were great except the lady at the front desk that glared at us for no reason ,and we approached her about it and she lied to us ....yes we would stay there again

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know.

"Our home away from home"

5
15/06/2017

We enjoy our stays at this property. The rooms are clean and tidy. The staff are friendly and helpful and make sure you are satisfied. We park our vehicle here and fly, very reasonable rates. They have a waterslide and pool complex which is great for families. Ricky's Restaurant is on site. Situated on Albert Street which is a main street, that you can access shopping malls, box stores and restaurants.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for the comments, always look forward to seeing you.

"A gem amidst North Central"

5
12/06/2017

Clean, high quality hotel for a great price. Dog friendly! Green space for your pet. I had no idea the hotel is located in the highest crime rate area of Regina. However, my experience exceeded my expectations. My friend and her kids joined me in the pool and we all loved every minute of it. I recommend this hotel for sure!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
I am glad you enjoyed staying with us. Looking forward to seeing you again.

"Lcarter"

2
06/06/2017

Not at all satisfied with the staff. Not helpful at all with what we needed. Just stood there and almost had blank stares. King room was only on inside with no windows, but they didn't really care. Should have been told that upon making the reservation on the phone.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting me know how the agents handled this. Whether or not we had any rooms that faced outside with a window that opens that date I am not sure.

"Doesn't like teams just their money!"

2
29/05/2017

Pool close too early. Kids can't be kids and no place for parent to socialize after 10!! Pool supervisor constantly kicking kids out for having fun. When kids were out parents wanted to stay in the pool common area and enjoy a few beverages- no way. We hung out in the hall until the security guy nearly had a fit because he had three floors and four teams and he couldn't sleep on the couch in the lobby!!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. All are appreciated.

"Not team friendly"

1
29/05/2017

Terrible hotel guest accommodations for teams. No common area for parents or kids to congregate, pool area was off limits after 10pm. Security was confrontational in all areas of hotel. Don't book team.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. Any feedback is helpful for us.

"Great experience"

4
29/05/2017

Excellent experience with this location. Nice ambiance inside, very clean, every amenity, surprisingly sound proof rooms (hockey kids staying near us), comfy bed/pillows, breakfast, a gym, and late check out (12:30!) option. What more could you want for the price? Only thing I'd change was the reception service - should be warmer, friendlier, more welcoming. Other than that detail, highly recommended for this decent price.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for commenting. Always important to hear from our customers.

"If you are part of a sports team not stay here"

1
26/05/2017

The pool closes at 10 and the hotel closes at 11 with no common area. 4 hockey teams at $5,000 per team we offered to book a meeting room told us no, the security person told us that he was not happy that kids were playing man tracker and that he would remove us if the kids were running around. My question, why didn't you tell us the rules when we set up the reservations and took the teams $5,000/ team reservation. Would have stayed at the Sandman where they do accomidate teams.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. All of our team reservations are sent a contract with all of those items mentioned above in it. Every team we had stay with us this weekend had signed there contracts prior to arrival.

"Would definitely stay here again !"

4
24/05/2017

we we're in Regina for volleyball nationals , were supposed to stay at a different hotel but the quality was so poor we moved here . They managed accommodated almost our entire team ! The entire staff was extremely kind and helpful . The rooms were clean, comfy and the pool area was awesome ! We would stay here again for sure !

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
I am glad that we were able to help out your team, looking forward to seeing you again sometime.

"Great stay."

5
23/05/2017

Always a privilege get do you get to stay with Friends that you see year after year they are so nice and welcoming you so good and. I would recommend his mouth to anyone Or should be back in April or May again next year

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Windell, always good to see you. See you next year.

"Great hotel, Amazing Restaurant"

5
23/05/2017

Hotel is great for families and teen sports teams. Waterpark pool is amazing. Rooms are clean and decent. Ricky's restaurant staff were amazing. The breakfast was quite good for being included with room. The staff at the restaurant was some of the best I've ever seen-super friendly, helpful, and welcoming!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you, always great to hear the positive.

"The pool was great"

4
23/05/2017

Overall we had a great stay. The pool was the highlight of our visit. My son was provided a life jacket upon request and there were towels and pool side chairs. The slide is a real hoot. Our reservation identified free breakfast but when I requested where to go to eat, it was communicated without mich empathy that they no longer serve free breakfast and we would have to pay at the restaurant. Overall I still recommend best western as they're a great place to stay.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments. We need to hear all types of comments to make us better for our guests and ourselves.

"Hotel ok to stay"

3
22/05/2017

Hotel ok to stay. Staff should be pleasing voice while interacting with customer. Hospitality of the receptionist should be improved. Hotel is clean but little old. Amenities are good. Place of the hotel near to the city.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments.

"Good stopover"

4
15/05/2017

Stopped for the night and booked our rooms on points. Staff was great and both check in out were a breeze. This is s large hotel with a lounge/bar, Ricky's restaurant, liquor store and a number of banquet rooms as well as a pool with slide and hot tubs for kids. Our room was by the pool which was kind of unfortunate as we didn't have kids with us and we're big planning on utilizing the pool. We also ended up with no window as a result, as our room looked out to the pool.

"Average "

3
13/05/2017

This hotel is what you'd expect from chain. Rooms were clean. Located near train tracks so a bit annoying. Lots of restaurants within walking distance. Continental Breakfast had less choices than normal.

"One of the best hotels I've been to in months. "

5
10/05/2017

Last time I was at a hotel like this, it was also a Best Western. Beautiful decor, modern rooms, excellent service. The free breakfast is amazing, and it's in the restaurant so it's not a crappy Continental breakfast. Has many good and filling meals to choose from. Awesome pool with waterslide and rooms opening up onto the pool, which would be awesome for a family vacation. Rooms are clean and quiet. I will definitely stay here again. Thank you for a wonderful time.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
All of us at the hotel are very glad that you enjoyed your stay with us, looking forward to your return.

"April 15, 2017"

1
17/04/2017

No early~check in available. Long brown hair on white bathroom towels. Significant amount of dust around the beds. Fan did not blow cool air. Room was VERY humid and hot. NOT worth $150.00 and would not recommend this hotel.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for letting us know your concerns.

"Do Not Spend your Money Here"

1
17/04/2017

I called to book 4 pool side rooms which I was confirmed were booked. My family arrived and checked in before I arrived, my flight was a little later. Needless to say, we did not have pool side rooms. I went to the front desk to inquire and was told that they cannot guarantee any location for your room when booking. A few short sentences later the girl at the desk said all of the pool side rooms had been booked 2 months prior. I find this to be a conflicting statement. I was told I would need to speak with the manager who would be in at 8 am , then 9 am. The following morning I went back to the front desk and asked to speak with the manager, turns out he would not be in until 11 am now. At 10 am our group was packing our belongings to check out (check out is 11 am) the cleaning staff waited outside our rooms with supplies in hand to clean our rooms. We felt uncomfortable and like we needed to rush to leave. Pool was cold and hot tub was not hot. The kids had fun on the water slide, however, there was no supervision at the top of the slide and the kids would come too closely together and land on each other at the bottom. Pictures on their website advertise this hotel as being newly renovated. Definitely not any of the 4 rooms we were in. Overall, I would not recommend this hotel.

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments, any and all reviews are appreciated.

"Great choice for stopover!"

5
16/04/2017

Stopped on our way to Winnipeg and found this to be a very clean friendly atmosphere. The pool was busy - which was expected because it was Easter weekend, but the kids still had a blast and the water slide was seriously awesome. Having to restaurant attached to the hotel (Ricky's) was very helpful - the included breakfast saved me dragging 3 kids to another venue before we left. The service in the restaurant was wonderful and they were great with my kids as well. The rooms were clean and nice, wifi was great and overall I had no complaints!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for posting your comments, hoping to see you soon.

"Only place to stay"

5
13/04/2017

Always friendly staff! Clean rooms...and the absolute best hot tub! Any time i head to Regina i stay at Seven Oaks and i get my staff to stay there too! Beds are super comfy and free wifi. The restaurant cant be beat either... room service ... yummy!

David T, Front Office Manager at Best Western Seven Oaks Hotel, responded to this review
Thank you for your comments, always happy to hear from a satisfied customer. Looking forward to seeing you again soon.

"Clean rooms, great water park"

5
10/04/2017

Renovated rooms are clean and have good beds. Kids love the water park. Having a pool side room is convenient for older children supervision. The restaurant has good food. We stay here each year because the location is good for our tournament.

"Older dated hotel, not best location"

3
06/11/2016

Hotel offers free Wi Fi and breakfast included, with airport shuttle. The rooms are smaller and dated in decor and looks, need some TLC. Not the best location in town on Albert St. need a vehicle to get around. The hotel has good restaurant and bar attached which met our needs. Front desk service was good.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. All are appreciated

"Veronica Theobald "

5
01/11/2016

Love this hotel stayed here twice this year September and October lovely staff very helpful, stay here every year when I come to Canada, my grandsons love the pool area and I can sit poolside having a coffee and relax

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Veronica, so happy to hear that you enjoyed your stays with us, looking forward to seeing you again.

"Nothing Special"

3
20/10/2016

I was unimpressed because I am used to Best Western having a free breakfast, which this location did not. The room smelled very strong of a perfumed spray when we arrived that was covering up another musty smell. Bathroom was not clean, carpet was not clean. I was disappointed for the first time with Best Western since becoming a loyalty member. Was not offered an upgrade which is normal with my membership status. Won't be very loyal next time I stay in Regina.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Connie, thank you for your comments. We need to hear all that our guests are telling us so that we may become better for our guests and our selves.

"A Beautiful Leisure Trip"

5
17/10/2016

I reserved online at BestWestern.ca and I've stayed here before. The swimming pool area is one of the best in the country. A well maintained relaxing area. If your room is poolside the kids can be a little loud in the morning but that's to be expected I suppose. That's why I put the sleep quality at only Very Good. The king size bed was comfy, the room was very clean and the staff were very kind and courteous. Overall I highly recommend the Best Western Seven Oaks Inn!

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments Neil. The staff always like to hear the positive. It gives them that little bit more pride in what they do, which helps us all.

"Good Enough"

4
04/10/2016

The location was excellent for my needs. When asked for a credit card for incidentals they actually ran it through and put a hold on $100. That had to be reversed at checkout and it was. Very clean! The heater was a little noisy. No one advised me that there was a free breakfast. That was unfortunate

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thomas, thank you for your comments. We have been putting an actual hold on credit cards for several years now. However we don't have a free breakfast at our location.

"Excellent Family Get Away"

5
25/09/2016

Our family spent two nights in this hotel on a recent trip to Regina. The room was very spacious and very well equip, with mini-fridge, microwave, Keurig, etc. We stayed in the far corner on the 3rd floor and never had any issues with noise, despite the hotel being full of other families. The pool area was wonderful. We spent pretty much the entire time poolside. A few things that I would like to see fixed/changed are: 1. The floor around the pool is EXTREMELY slippery and a very real health and safety hazard. Over the course of the two days we stayed at the hotel, I witnessed several slips and falls on the floor surrounding the pool, including one from a member in our group, who ended up with bruising due to the fall. There's also limited space between the deep end of the pool and the stairs to the water slide, and with the slickness of the floor, it's entirely possible that someone could slip and fall right into the deep end of the pool. There are no lifeguards on duty, so that could be a potentially dangerous or tragic situation. Please consider applying a texture coat to the floor surrounding the pool and employing a certified life guard in this area. 2. Hotel food is the only food permitted in the pool area. I get why this rule may be in place, due to licensing issues, but it was rather inconvenient to try and get the kids to leave the pool area, dry off, go to the room to eat and then go back. Given that we were on the third floor and in the far corner of the hotel, that was quite a trek. Overall though, we really enjoyed our stay and would be glad to stay again.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments, only by hearing from our guests can we make ourselves better. The comment regarding the pool has been passed on to our maintenance manager. In regards to the food you are correct in it being a licensing issue. In addition to the restaurant to order from you can order through the pool attendant for our in house pizza's which are very good and can be had in the pool area. Hope to see you again soon.

"Completely Satisfactory"

3
23/09/2016

Room was very clean and had a fridge and microwave so we had breakfast in the room. A little dated decor but can't fault it. If you had kids with you the pool would be great but not so much for adults. Staff were friendly but we didn't have a lot of exchanges. Nothing fancy but no complaints.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for leaving a review. Every comment makes us better.

"Well located and great experience"

5
20/09/2016

I was in Regina overnight for a football game. This hotel is very close to the stadium as well as shops and restaurants. The price was very reasonable compared to other hotels of the same quality. The room was very quiet, clean, well appointed with fridge and miro-wave (which I didn't need to use).. Even though the hotel is right on one of the busiest streets, the room was very quiet. The queen size bed was very comfy and I had lots of towels in the bathroom.. I had a breakfast in the restaurant, service was good and food was tasty. I would definitely stay here again.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. It is always nice to hear from people that have enjoyed themselves in our city.

"Great Stay at Seven Oaks"

5
15/09/2016

Have not stayed here in awhile, Rooms appear to have been recently renovated and are well appointed. Modern décor and comfy beds. The hotel is well located for dining out, access to highways heading north, and downtown. Has a pool, and restaurant on site. Good place to stay for a family trip or business.

"BW Seven Oaks"

5
14/09/2016

The Best Western Seven Oaks Inn in Regina is a Good place to stay, located at the northern end of town. It features a central indoor pool with a water slide and hot tub. There is also a restaurant/lounge.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your kind comments. I am glad we were able to please. Looking forward to seeing you again at some time.

"Hotel brought down by restaurant and bar"

2
09/09/2016

We were at the Seven Oaks Inn for the Labour Day Classic -- a mix of Bomber and Rider fans. The hotel itself was quite nice. The restaurant and bar not so much. Sunday breakfast at the Ricky's was disappointing. Our waitress could rarely be found and when the food arrived the plates were piping hot and the food was lukewarm and the food requests weren't followed at all. We were given 50% off our meal by the manager, but it was our poor waitress who had to come and tell us. On the Sunday night two of us went into the almost empty bar and we saw quite soon why it was so empty. The woman working as a bartender was about as friendly as a startled rattlesnake. She was excessively grumpy from the moment we arrived with lots of eye rolling and rudeness. Ugh. The hotel itself though...actually pretty decent.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. I will share this with the Restaurant owner and the bar manager. We are all in the same building, even if we are different entities and have to work together as one.

"Good Hotel but noisy"

3
30/08/2016

Took family for a few days. Hotel is clean and staff is friendly enough. Pool area is huge and kept fairly tidy. Hotel does not have control over guest and chooses to ignore rather than quiet loud people down (kids screaming, running in halls, etc at all hours of night). Owner was very rude to staff and seems to have a hate on for clients staying at hotel.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. Could you email myself directly so I can follow up directly with you.

"Pleasant "

4
29/08/2016

Check in was very quick and friendly. The room was excellent. There is a restaurant in the hotel. I did not use it as I had another previous engagement. There is a nice workout room. Overall my 1 night I stayed was pleasant and quiet. I was told by some locals that the area isn't the best but I had no issues on this occasion.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
We are glad you enjoyed your stay. We look forward to seeing you again.

"Good location"

5
22/08/2016

This hotel is in a good location which is easy to find. We all like its swimming pool and hot tub. There are many shops and restaurants in its neighborhood. The staffs are very helpful and nice. Its security measurements are so great that we have a peace of mind.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your wonderful comments. It is always nice to hear from the satisfied customer. Hope to see you again soon.

"No A/C"

2
04/08/2016

We checked into this hotel and they gave us a room on the third floor. Entering the room, I noticed that it was very warm, but the thermostat was set at 68 degrees. The air from the fan was not cool. So I went down to the front desk and they wanted to send a repairman. I asked for a different room, rather than sit in a hot room waiting to find out it would not be fixed. They gave me another room on the same floor. After not being able to unlock the door, a hotel employee that was passing by tried with no luck then opened it with is key. I went in to find it was a slight bit cooler but not still on the warm side, perhaps 80 degrees. After having to go down again for a key fix, we didn't want to complain about the second room, so we just moved our stuff in. It was the worst night's sleep of this 6 week trip...way too hot to sleep in that small room with 2 people and a dog. Clearly the compressor for these rooms was not working. And interestingly, the thermostat did not have the option to switch from heat to cool, something I have never seen on a system that does both. So, perhaps the rooms don't HAVE A/C at all. Will not stay here ever again.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. I wish you had commented to us on the 2nd room. I would much rather have tried to find something suitable compared to you not being able to sleep. The thermostats don't have cool/heat as the temp in the room is supposed to be regulated by the temperature it is set at. Obviously there was some sort of problem with the two rooms you were in. I am sorry that we were not able to accommodate you better.

"Bit pricey for what you get"

3
04/08/2016

We recently travelled halfway across Canada and decided to stay in Best Westerns at each stop. This one was by far the most expensive for no real added bonus. It was easily 30 dollars a night more expensive than the other BW hotels (which were BW Plus hotels!). If you have kids though, this might be fine for you since the access to the pool can be had right off your room and you can see the children from your room or sitting on the patio.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. The bonus does depend on what you may be looking for in a hotel. We offer a lot of things that other hotels don't and other hotels offer things that we don't. I am sorry you were not happy with us.

"Good for a stopover - pool with waterslide"

4
28/07/2016

We stayed here on an overnight trip to Winnipeg from Calgary. Beds were comfy, room was clean. Bathroom was on the small side but for one night it was fine. I would find the small sink tiresome for a longer visit. A microwave and fridge (no freezer) would allow some self sufficiency. Food was easy to order at Rickys and you can eat poolside. We brought our dog and had no issues. The hotel borders the railway tracks. On checkin I asked for a quiet room and we did not hear anything. I used the treadmill in the fitness area and it was well maintained and the small fitness area was well equipped and clean. The pool has a good waterslide, and a tiny swimming area. The pool area deck was pretty slippery so I would be very cautious with smaller children (mine are 8 and 10). The stairs/slide showed signs of age but it was clean and safe. Waterslide was a perfect way to decompress after a long day of driving. We had no energy to go out anywhere else. I would stay here again!

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. Looking forward to seeing you next time you are on your way through.

"Great Stay - Clean Room, Clean/Soft Bed."

4
21/07/2016

Great Staff. Very nice clean bed with clean linen (checked visually and using my blacklight-flashlight). Hottub very clean. Food at Ricky's Restaurant - close to sub-par. Serving staff - were sub-par.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments, I will pass along to the owners of the restaurant for you.

"Enjoyed our stay. Will be back."

5
19/07/2016

Very comfortable hotel with pool and fitness center. Staff pleasant and helpful. Hotel is clean and in a convenient location. Restaurant downstairs has a varied menu, and the food is good. Have stayed here for a number of years, and always enjoy ourselves.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for coming back year after year. I am glad we could everything went well for your stay.

"Waterslide and poolside visit"

5
13/07/2016

It was fun to stay in this hotel. I was able to invite my 3 grandsons living in Regina to come and swim in the hotel pool. They enjoyed themselves and I was able to visit with my son at poolside as they used the pool and waterslide.

"We had a pool party at the water slide pool"

4
11/07/2016

We were there this weekend for a pool party. The hotel is very nice, nice big rooms with a fridge, microwave and a coffee maker. I found the room to be clean with great furniture, good Restaurant with good food. The pool area is very nice with a big water slide, poolside rooms with lots of tables and chairs. We were able to order from the restaurant to the pool area food and drinks! One big problem that I saw with the pool area was the floors. The floors are always wet and are very slippery. I witness at least 6 children slip and fall (2 on their head ) and one elderly man. I slipped myself but didn't fall, thank God. Other than slippery floors we had a very nice stay. Bruce B.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. the pool floor can be hard to keep dry depending on the amount of people having fun out there. I am glad you or anyone else was not seriously hurt.

"We will return again and again "

5
04/07/2016

My husband had work commitments so the kids (ages 8 and 10), dog and myself went along too:) The front desk staff were very friendly and helpful. Hotel was very clean. Walking distance to Canadian Tire, Toys R Us, Red Lobster and mall! The restaurant food was amazing! The pool area although not new and shiny, is well taken care of and the water is so warm and clean! We were able to order from the restaurant to the pool area food and drinks!

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
I am so glad we were able to keep the whole family happy while you were here. Looking forward to seeing you again

"It was lovely"

5
01/07/2016

I work for a school bus company and we had to come out this way to pick up 10 buses to take back to Edmonton, Alberta. The front desk staff were friendly, quick and helpful. The room was basic but large with a fridge, microwave and a coffee maker. I found the room to be clean with great furniture. I also enjoy the shared room door between the 2 rooms as I had coworkers/good friends right next door. As I look at the Window I could see the large pool area and the sun through the Window on the other side of the pool area. I would stay here again if I come back to Regina for business or pleasure. Highly recommend.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Christie: Thank you for posting such a nice review. I am glad that you enjoyed your stay and would be happy to have you back anytime.

"Best Western Seven Oaks Regina, SK"

5
24/06/2016

My two granddaughters and I have found the perfect hotel for our annual birthday outing! They love the pool (I did, too) and the room was very nice. I sat and watched a lot of the time they were swimming and was VERY impressed with the young man who was the pool person. He was busy the whole time; squigee-ing up water, keeping the towels stocked and doing whatever he had to. Never just sat and did nothing. Very good work ethic for a young person nowadays!! The rest of the staff were wonderful, too. No reproach when I locked myself out of our room and later when I forgot my pillow and had to go back for it. We are already looking forward to next year and I'm trying to talk my husband into going there for our anniversary! Thanks BW!!

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
I am glad that we could be of service. Looking forward to seeing you again.

"Very pleased "

5
19/06/2016

A great stay! The rooms were clean, beds were super comfortable , and the pool was enjoyed by all. Staff was friendly and accommodating. Service and food at the restaurant (Ricky's ) was excellent. Our waitress went the extra mile to get my son waffles for supper:) would definitely stay again

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
I am so glad that we were able to help make your wedding day perfect for you. I saw the people dancing by candlelight that night and thought it was actually quite nice. Enjoy the rest of your lives together.

"Best Western Seven Oaks Regina, Saskatchewan"

5
19/06/2016

Great place with great people. From the front desk to the Corner Pub. Can't think of a better hotel to stay in when in Regina. I have stayed at almost all of the hotels in Regina and I keep coming back to the Best Western Seven Oaks. Rooms are clean, food is good and there is lots of parking. Off Sale is available attached to the hotel for those that need it. The pool and water slide are great for the kids with great seating for parents to watch over them. My kids loved this place when they were younger.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Wayde: It is always a pleasure to have you come back and stay with us. Thank you for the kind words.

"They helped to make my wedding amazing!"

5
18/06/2016

I just want to start by mentioning how much I appreciated all of the hard working staff who are employed here! You rock and you helped to make my wedding day amazing! :) Booking a group reservation for my guests with the front desk was easy. We were given a great rate and amazing service. I stayed Friday and Saturday night. The bed was so comfy! I swear, if I could have strapped that thing to the roof of my car as I left.... The room was super clean and cozy and housekeeping was so quick and efficient Saturday morning about getting the room cleaned before we were to take pictures in the room. We had rented a banquet room for our reception and the banquet staff was so friendly and helpful. They went above and beyond to help make the evening work the way I had envisioned. The buffet during the event was so delicious. There was so much food I had to try not to pop out of my dress! :P The power went out at one point, (I guess someone at the Rider game had shot a confetti canon at a power line?) but for whatever reason parts of the hotel were still lit which really worked out for us. The DJ still had power and there were candles lit about the room so the evening became very intimate. All my guests were actually happy with the way that worked out. My new husband and I got to have breakfast in bed from Ricky's on Sunday morning. It was REALLY good. The perfect way to complement our stay and set our honeymoon excursion on a high note! Thank you everyone at the Best Western Seven Oaks!

"Good times"

5
10/06/2016

This hotel allows animals. We have a small dog that was accepted and actually greeted. We loved it. People were friendly and full of advice when asked. There was always someone at the desk willing to say hello and did you enjoy your day out. Smiles all around. Lobby was pleasant to come into since this is a family hotel. Parking was convenient and there was an area set up outside the hotel to take our dog for a little walk and a place for her to do her duty. Two hundred words Is a lot to ask when one has just answered all your questions on the survey.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. We take great pleasure in all of our guests be they 2 legged or 4, Everyone is welcome.

"Great Hotel for kids and guests who enjoy waterslide"

4
28/05/2016

We stayed here for sport tournament. Our group found the hotel great for our needs. The pool area was perfect for group dinners and lounging after busy day. Kids loved the water slides. Only preference to make this hotel the ultimate group/family hotel would be to offer complimentary breakfast to compete with most hotels in the area.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
I am glad you enjoyed your stay. I have already passed on the breakfast request to our owner as well. Hope to see you again.

"great stay"

5
27/05/2016

i always enjoy the stay with best western seven oaks regina saskatchewan. i always have my room waiting for me, as i require early check in due the the fact that i travel over 5 hours to get to medical appointments.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you. We really appreciate the comments. It is good to hear that we are able to accommodate you. Medical appointments are a necessity but I am glad we can make them a little easier for you.

"Great location with Great Staff"

5
16/05/2016

This location went above and beyond to make an extremely busy weekend relaxful and worry free for myself and family. My 7yr old grandson loved the waterslide and gave us a chance to relax while he worked off some energy after a long drive

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
I am so glad your family enjoyed your stay with us. We look forward to seeing you again.

"Terrible experience"

1
22/04/2016

My family and I stayed at the Best Western/7 Oaks in December 2015. We had a poolside room, which, upon initial inspection, seemed clean and well kept. My daughter and husband were both sleeping when I began to hear a squeaking. At first, I thought it maybe the heat/air unit and tried to sleep. I then heard the squeaking again and this time, it sounded like it was coming from a different area in the room. I wa totally freaked out. I turned on the lamp and listened for the sound, which, by then, I realized was coming from the headboard/head of my bed! I woke my husband to listen, and once he heard it, he pulled the mattress away from the wall, just in time to see a large mouse/rodent enter a huge hole in the wall, just below our bed! We immediately began packing up and called the front desk to complain, and at this time it was around 130am. We actually seen the rodent/mouse again, as it came back out of the hole and was sniffing the air. There was no apology, other than a brief, muttered, "sorry" from some night staff member, who didn't seen too concerned about the issue at hand! The offered us a $30 discount for the nights stay! What a joke! Disgusted and not impressed! I will never stay there again, or recommend this place to anyone!

"Not Pleased"

2
20/04/2016

The room was OK. The Pool and Slide, Stairs and Railings (on waterslide) are in very bad shape. Paint cant fix and doesn't repair anything. They have tried to cover up everything that is rusting ect with paint. On top of the duct work in the pool area is full of garbage i mean full of it. The guys on strike are so bold walking back and forth across the parking lot entrance you would think you will run over them if your not careful. Country is in a recession i am sure there are many people that would be happy with their jobs. Dirty Hall ways on second floor. Dirty band aide on the floor the whole weekend wasn't picked up...Now here is the one positive thought .... Not sure if i would stay there again but the kids do see past this kind of stuff and you can get pool side rooms.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for letting us know how we can serve all of our customers better. There is no excuse for the garbage and dirty hallways. Everyone at the hotel has been given a copy so they will know where we have fallen short in our duties. If you have further concerns please contact myself directly. Thank you

"Absolutely Horrid"

1
11/04/2016

I can't believe how bad this stay was. I've been using Best Western for years to do all my business travel, I will NEVER make the mistake at staying at the Seven Oaks Best Western again. My unfortunate stay started with talking to a manager after getting my room and finding a cockroach in the bathroom. The overly sweaty manager Glenn told me that the cockroach was no issue, "It's only one". The AC/HEATER in my room was broken and they wouldn't switch me to another room. Then I saw how Glenn handled some striking workers outside. When leaving to go to dinner I watch Glenn harass strikers out front. He repeatedly shoved a woman. As a woman very unsettling, is this how Best Westerb handles strikers? If so I'd rather use Motel 6, it's cheaper anyways.

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your comments. Could you please contact me directly with which room you stayed in and the date of your stay so that I may be able to follow up on this.

"Dance Mom's Den"

4
11/04/2016

The Seven Oaks has become a haven of hairspray and glitter for our dance families as the hotel is located within walking distance of the dance competition. The fact that you can retreat to the quiet comfort of your own room or join your friends around the pool is a very attractive feature. The on sight restaurant is a plus as you can enjoy a early morning breakfast or a late night lunch depending on your schedule. The pool is always a hit with the kids and hot tub is pretty inviting after a long day of costume/hair/makeup changes. Super friendly staff at the Front desk! We look forward to next year!

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for the kind words Cindy. it is always a pleasure to hear from our satisfied customers. I have a daughter in dance as well and I know what it is like to be able to just get a way from the competition.

"Best Western Seven Oaks Inn"

5
05/04/2016

Excellent staff at check in and during stay. Very helpful Had long day driving and was pleased to enjoy a nice room and staff I called ahead and my room was held for me. The cleanness of the bathroom and bed was excellent making my stay very relaxing. The rate was good also

David T, Front Office Manager at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your positive comments, The employees love being able to read them on the bulletin board.

"Very pleasant room"

4
05/04/2016

Very pleasant room. Clean very happy with the stay. Deep tub and heat lamp in the bathroom was a nice addition. Nice and quite. Not a lot more to say it was everything expected. Lots of parking and very cheerful at front counter. Would stay again for sure.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you William, Thank you for taking the time and sharing your experience on tripadvisor, and thank you for your positive feedback. I am very thrilled to hear that you have enjoyed your stay with us and that you would come and visit us back Looking forward to providing you with a better expeirence Have a great day Kind regards

"Nice stay"

4
29/03/2016

We had a great stay at this hotel! Nice pool area with a waterslide. Easter weekend it was pretty busy so it was hard to get time in the pool but once we did it was quite nice. I thought we would walk into the room and there just be a bed, like a normal room, but it has a couch in it too. Which I thought was great! Hotel shuttle is so great and convenient too! And Rickies in the hotel for breaky is awesome! Front Desk staff was very friendly as well. The younger boy and the two girls working on Monday 28th Morning were great to deal with! Only negative was it seems like the doors are super thin as we should hear everything on the outside. But never heard anyone above or beside us! Also our a/c / heater woke us up a couple times making a very odd load noise.. But front desk was told and I'm sure that's fixed now. Room 117. At one point to our power was turned off for about 5 minutes which was odd.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you Kirsten for taking the time and sharing your experience on Tripadvisor, and thank you for your positive feedback, I am really happy to hear that you have enjoyed your stay with us. Thanks to your feedback, you are helping us deliver a superior experience for you and other guests in the future and improve our service. Please let me know if there is anything I could help you or assist you with Looking forward to welcoming you back Have a great day Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"enjoyable stay"

5
28/03/2016

This hotel is clean.Service is great. Price is right. Good location. Offers a place to leave your vehicle while on holidays. Staff friendly and helpful. Pool area relaxing. Pool and waterslide great for the children. Will stay here again.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you Brenda for your positive feedback, I am really glad that you have enjoyed your stay with Please feel free to contact me should you have any questions or in need of assistance Have a great day Best regards

"Amazing place"

5
12/03/2016

First of all I would like to give props the owner for hiring a gay man as a director of sales! Our room was enormous and amazing!!!! The restaurant is the best thing Regina has to offer. There was a strike outside but they didn't bother us.

"Love this place"

5
10/03/2016

Every time I come to this place, I feel very welcomed, the director of sales always happy to see me, and asks if everything is at my taste, the front desk ladies are friendly and helpful It's been a while since the strike is still on, but that doesn't seem to affect their business, the rooms are descent and clean, the restaurant food is great, from breakfast to dinner, the internet connection is amazing, I was told that his hotel uses the fiber connexion, and this makes a big difference for me, especially since I work in IT

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for your positive feedback, I am really glad to hear that you have enjoyed our facilities, we did switch to fiber connection which is more reliable and has more bandwidth to avoid any disconnections or signals jamming. Looking forward to welcoming you back, we remain at your entire disposal. Kind regards Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Great place"

5
02/03/2016

My wife and I had to go to a cousin's wedding in Regina, who had previously booked a block of rooms for us. When I first heard that we were staying at this hotel, I was hesitatant as I heard there was a strike, but once we got there everything was just flawless, the service, the amenities, the restaurant on site, Rick's restaurant. We traveled with 3 children under the age of 11 and the staff were very accommodating even making a special trip to the room with 2 cots for the kids without us even asking! The kids enjoyed the water slide.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for taking the time and sharing your experience on tripadvisor I am glad to hear that you and your family enjoyed your stay among us, and that we were able to provide you with a good experience,our team works really hard and is very dedicated and committed to serve you during your stay so that you can just relax and enjoy your stay. Please feel free to contact me should you have any questions or in need of any assistance. Looking forward to welcoming you back Have a great day Kindest regards, Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Amazing for families"

5
01/03/2016

We tried this hotel couple of times before, this time we decided to bring the kids so that they can enjoy the water slide, despite the strike, everything went smooth. The kids had fun, the pool area was big, we ordered pizza from the restaurant and had it served there, the kids had a blast and so did we. The rooms are nice, the service was nice, and we couldn't ask for more The front desk were nice and helpful.we will be back and we will recommend this hotel to our friends and family

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for taking the time and sharing your experience on tripadvisor I am glad to hear that you and your family enjoyed your stay among us, especially the pool area. Please feel free to contact me should you have any questions or in need of any assistance. Looking forward to welcoming you back Have a great day Kindest regards, Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Perfect Team Stay, Pool is beyond great"

5
26/02/2016

Great place to stay with a team or group! Pool area has lots of tables, what a great night of visiting able to keep an idea on swimmers. Rooms are great, lots of parking, Ricky's is a great restaurant attached.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for your positive feedback, I am really glad to see that you have enjoyed your stayed with us. Please feel free to contact me should you have any request or in need of any assistance Best Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Perfect stay"

5
24/02/2016

This property has become our primary place to stay, unless they have no more rooms for us. We enjoy the pool area, the waterslide is a lot of fun, I will definitely recommend this hotel to my family and friends. There was a picket line line outside, it did not affect our stay in any way. We loved it

"Security Needs Improvement"

2
22/02/2016

During a two night stay people in our group were repeatedly asked for money by men in the entranceway and beside the vending machines, one offered to follow lady back to her room so she could get a $20 out of her purse, there was a loud party after 1 am, and generally the hallways felt unsafe. To be fair and positive, the staff we dealt with were all very good and the restaurant accommodated a large group efficiently.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
I am really sorry to hear about your experience, we do have security patrolling the hallways, and the entire hotel, have you notified the front desk or any one working at the property? We will take into consideration your comments and we'll implement the necessary steps to solve the issue I hope you will still consider staying with us Looking forward to welcoming you back and providing you with a better experience Best regards Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"The strike is the least of their problems"

1
17/02/2016

Over $160 dollars per night?! Are you kidding me?! Our room was super small and cramped (look at the pictures) and it had this horrible moldy smell. Then there's the train. Great idea to build a hotel next to the train tracks!! You can be sure the train will wake you up. The pool seems to be unattended, but that could be because of the strike going on. BTW, no one told us anything about the strike, so to go in and out of the hotel you will have to go through the strikers, and they keep honking those damn horns all day long. In the end they even had the gall to ask for a positive review, so here is my review.

"Enjoy our stay"

5
10/02/2016

Friendly staff, clean rooms, convenient, reasonably priced, provides parking for a reasonable rate for those travelling, provides transportation to and from airport has waterslide, pool and hot tub restaurant on site, booking and checking out easy.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Brenda Thank you so much for your positive feedback, I am glad that you have enjoyed your stay with us. Please feel free to contact me should you have any questions or in need of assistance Looking forward to welcoming you back Have a great day Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Good hotel"

5
04/02/2016

It's always nice to stay at this hotel, the staff are always there for you, whenever we needed something, we asked the front desk for help and we got it. There was a picket line, not sure if they are allowed to curse at employees and calling them names in front of my son, I am part of a union and the way the picketers (UFCW) were behaving is definitely the wrong way, I am very disgusted and disappointed, they set up a bad example on behalf of all of us...I will have to contact them and hopefully talk some sense to them We will be back to this hotel, my son loves the pool area, and after a day of pool activities what better place to eat at than the onsite Ricky's restaurant

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day John Thank you so much for taking the time and writing a review on tripadvisor.ca, I am glad to hear that you have enjoyed your stay with us and that you son had fun at the pool area. Unfortunately, and as sad as this sounds, the UFCW is not taking responsibility for any of the illegal actions done by its representatives walking around the hotel We hope that they'll come their senses very soon Thank you again for your positive feedback and see you soon Have a great day Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Weird smell"

2
30/01/2016

I stayed at this hotel on Jan 28th and the first thing that I noticed was a strange smell in the room. I thought it might go away, however it didn't. This smell was present the last time I stayed at this hotel about 3 months ago. I have business in Regina every 3 months and will not be staying at this hotel, because of this smell. However on a positive note, the bed and room was clean. Fool me once shame on me, fool me twice shame on me, there won't be a third time.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your review during your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-306-757-0121 ext:180. Sincerely, Mounir Bouchaibi D.O.S.M. BEST WESTERN Seven Oaks Inn

"Never again"

1
28/01/2016

Back in Regina last night and had to stay here as my other hotel was fully booked. The worst Best Western I've ever stayed at. IN ADDITION TO THE STRIKE OUT FRONT! service of the few staff left to work inside was almost non-existent. I cannot recommend this hotel.

"Strike put a damper on things"

1
22/01/2016

My wife and I have stayed at many hotels in our lifetime, and in all of our years we had never seen a strike going on outside our hotel room. Until we stayed here. Checking in was fine and our room was clean and spacious, so no complaints on those fronts. But the strike/picket line really put a damper on things. We had some difficulty getting in and out of the parking lot, and the atmosphere inside the hotel seemed very tense. Had we known there was a labour dispute going on, we wouldn't have stayed here. I'd recommend going somewhere else.

"Sounds like they mistreat their staff"

2
19/01/2016

Stayed here on a business trip earlier this month and unfortunately they are going through a labour dispute. I work in the financial sector and don't consider myself to be a "union guy," but out of curiosity I decided to chat with some of the striking workers. They said the hotel wants to cut their benefits in half, and won't negotiate with them unless they accept the cut. Sounds like this place mistreats their staff. The hotel itself is fine; my room was comfortable but I noticed that there weren't too many employees working and my room service took a while to arrive. The restaurant also seemed understaffed as I had to wait 10+ minutes for a drink. Overall, I probably wouldn't stay here again unless I knew there wasn't a strike. Not a memorable experience.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your feedback Our GM has given them an offer, 85% of our employees accepted it, the rest decided to go on strike. This strike was never about benefits, it is about the union's access to the hotel. Please feel free to contact me if you have any questions Have a great day Mounir Bouchaibi D.O.S.M 306-757-0121 ext 180 [email protected]

"The employees deserve better!"

1
19/01/2016

Visited some family in Regina shortly after Christmas and was looking for a spot for my wife and children because my family's place was too small. The closest hotel was the Best Western Seven Oaks, which I heard great things about -- especially the Ricky's restaurant. Unfortunately the workers were on strike. After going to the picket line to talk to the workers to let me in, I learned that the owner of the hotel refused to sit down and treat the employees fairly. This establishment is not worth crossing the picket line for in its current state. I will not be going here until the strike is over!

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Thank you for your feedback, I am a little disappointed to hear that you only got one side of the story, usually in a story, there are always two sides with two different versions, and I challenge the strikers to say a different version from what I will be telling you right now. Usually a strike is done by a majority of the employees which is not the case here, all our employees are still working, treated fairly, just like me (I am an employee of this hotel as well), the few who went on a strike, don't even know why they are on a strike, I am not sure what kind of lies they fed you, I am not even sure if you have even spoken to one of our employees who are on strike because most of those people outside don't even work for us. They come here to make problems and insult us (Us is anyone who is working here at the Best Western Seven Oaks), and I have videotapes as a proof for all the obscenities and profanities that they say to us every time we step outside. Next time you come and visit, I will show you their deed. Now the only reason why some employees went on strike is because a big misunderstanding between the union and the strikers, they must have told you that it's about benefits which is a lie, they lie to every person who tries to hear their version, this strike is not about the benefits, it was never about benefits, it's about the union wanting to have access to the hotel any time they please, Our GM Glenn Weir suggested that, instead of coming any time, he would give them a meeting room, free of charge so that they can meet there once or twice a week, and they can discuss all their issues, instead of disturbing the employees and stopping them from doing their job when they are on duty. I find his solution very logic, this is a business, and needs to be ran by its employees, but this won't be possible if the union représentant shows up any time he pleases to and disrupt work. They have received by our GM, an offer that was accepted by 85% of the employees, the rest decided to go on strike. I hope that this clears up the actual strike situation, and please feel free to contact me by email or by phone should you have any questions or in need of assistance Thank you again for your time, and looking forward to welcoming you back Have a great day Best regards Mounir Bouchaibi 306-757-0121 ext 180 [email protected]

"Good hotel except for the strike "

3
07/01/2016

The hotel itself is fine - room was small but clean. Pool and water slide are dated but well kept up. We unknowingly booked out stay during a strike and I've never seen such belligerent people in my life. They didn't want to let our car through to get in the lot and harassed people with a bullhorn every time they saw anyone come in or out of the hotel. The staff inside were wonderful and very apologetic of the situation. We used the free hotel shuttle service as well and it was terrific. Very handy service. Will go back again.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for your kind review, and on behalf of all the staff here at the BEST WESTERN Seven Oaks, I would like to apologize about the behavior of the strikers, most of them don't work with or for us, but they are here to support the few. The problem is the way they support them, by sometimes harassing our guests which is illegal, we have called the police few times to stop that kind of behavior. Sorry again for the inconvenience and looking forward to welcoming you back Have a great day Best Mounir Bouchaibi [email protected]

"Holiday stop over"

4
04/01/2016

This is the third time in the past year that we have stayed here. As before it was a pleasurable experience with a good staff and hotel ammenities. No doubt we will stay there agian on our next visit to Regina.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for your positive review, I am glad that you have enjoyed your stay with us. Looking forward to welcoming you back Have a great day Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180 [email protected]

"Good stay, needs some updating!"

4
02/01/2016

What we liked: we had a poolside room which was awesome! Nice to just walk out to the pool & waterslide. Ricky's grill the food was really good and they will bring the food poolside for you to eat which is really nice. Room was quiet. Hot tub nice and hot. Waterslide was fun for the kids! What we didn't like: The pool area needs updating! Very slippery! We saw numerous people wipe out on the wet concrete by the pool even my son fell and hurt his elbow. The waterslide was nice and big and fun, but it looks rather old. The bathroom in the hotel is very small. Not good when you have little ones!

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Thank you so much for sharing your experience on tripadvisor, I am glad that you and the kids have enjoyed your stay with us, specially the pool area. I will let know our maintenance manager about the slipping inconvenience, I am sure that there is something that we can do to avoid our guests from slipping. As per the restrooms, have you tried the one by the lobby? They are equipped for little kids as well. Looking forward to welcoming you back Have a nice day Regards Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

""Unpleasant Stay""

3
02/01/2016

Our initial booking was to stay Dec. 26 -27, 2015. Due to unfinished business we requested an extension on Dec. 27 to stay over on Monday as well. First thing on Mon. morning, Dec. 28, we realized there was picket line set up at the entrances to the hotel and that the workers were on strike. Had I been informed on Sun. afternoon that the strike was in the works, I would have checked out Sun. evening and found a room elsewhere. It was very unpleasant for our family to go out and come back in - having to cross the picket lines each time.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day We really apologize about the inconvenience, there are around 8 to 9 employees striking, the rest they don't work for us, they just come to support the others and make it look like a big number of employees is having a strike, which is is not, some of them came back to work the next day... For those strikers who are not working with us, they started harassing our guests, we had to call the police to make them stop, there was even one person arrested because of their illegal ways to strike. I really apologize about the inconvenience, I hope that you will still consider staying with us, so that we can provide you with a better experience. Please feel free to contact me should you have any questions, or in need of any assistance Have a great day Best regards Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"My home away from home"

5
01/01/2016

My home away from home, i enjoy my stay always, friendly staff, good restaurant, great owner, clean rooms, easy access, quit and great pool area... staff always very helpful nice bar and off sale area

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Leslie First of all, I would like to thank you for taking the time and sharing your experience on tripadvisor. I am glad to hear that you enjoy your stay with us, and that you consider us as your second home away from your home, I will definitely share your feedback with our other departments Looking forward to welcoming you back Have a nice day and Happy New Year 2016. Kind regards Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180 [email protected]

"Needs cleaning "

3
29/12/2015

This hotel was awful for cleanliness:( elevators to the floors and carpets were beyond disgusting.. Thermostats don't work one room was boiling one was freezing... Rooms need work as well as the pool was far to busy as we got asked to leave because it was to busy even though we were paying patrons:( very sad experience and the people that they let in is scary and the area is not the best. Stay in the new areas this isn't a recommend

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day I am terribly sorry to hear that nothing was at your taste. I hope that you will still stay with us in the near future so that we can provide you with a better experience Have a great day and HAPPY NEW YEAR 2016 Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"great amenities/room"

5
27/12/2015

We stay here whenever we are in Regina. Everything is great. We've tried others but we always come back. Beds are comfortable; the pool is outstanding and the staff make you feel so welcome. We highly recommend this hotel.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Tammie Thank you so much for your compliments and for your trust. We look forward to having back with us. Have a great day and HAPPY NEW YEAR 2016

"Simple quick night stay"

3
15/12/2015

Simple, basic hotel which is very accessible to all locations in Regina. I did not use any of the amenities offered as it was a quick business trip. Basic Hotel rooms, but comfortable bed. Would stay again

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Jennifer Thank you for staying with us, and taking the time to share your experience, please feel free to contact me should you have any questions or in need of assistance Have a great day and happy holidays Best Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180 [email protected]

"Helpful Staff"

4
06/12/2015

I needed a room last minute for myself, my brother and sister due to a family medical issue. The front desk staff was very helpful, accommodating us last minute on a very busy weekend. I have stayed here in the past and always have a good stay. The hotel is central to many locations. The room was clean, and the beds were comfortable. We had a room that overlooked the pool area, the families below looked like they were enjoying the waterslide. Even though the room overlooked the pool, the noise was minimal and after 10pm all was quiet. No charge for parking which was nice, and ample room in the parking lot. Thank you Best Western for making a stressful trip less stressful.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Dear Erin Thank you so much for your compliments, I am glad to know that you have enjoyed your stay with us, I hope that everything went well at the hospital for your family Please feel free to contact me should you have any request or in need of assistance Have a great day Best Mounir Bouchiabi Directof of Sales and Marketing [email protected] 306-757-0121 ext 180

"In need of renos"

3
01/12/2015

We recently stayed here for 8 nights, which we do every year for Agribition. We are given the same room every year, which is nice. Makes it feel more like home for us. The rooms are clean & the beds are comfortable. The temperature control is easy to adjust. The staff is very good & always friendly. The hotel itself, however, really needs some renos as it is very dated. Carpets need replacing in our section as well as the furniture. The sofa bed in our room still has the same squeak of springs in it as it did the first time we stayed there 5 years ago. It would also be better if there was a free breakfast included, as the cost of breakfast really adds to the cost of staying here.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Marilyn Thank you for taking the time and reviewing our property on tripadvisor.ca We are really glad to hear that you feel at home when you come and visit. Please rest assured that we are working on renovations, last year we have finished all counter tops in all rooms, this year we have finished painting all the rooms, next year we are planning on changing the carpet and more, it is a process that takes a little time, we are doing the best we can to accommodate our guests requests, we listen to your feedback, and we act accordingly Looking forward to welcoming you back in the near future, and providing you with a better experience Have a great day Mounir Bouchiabi Directof of Sales and Marketing [email protected] 306-757-0121 ext 180

"Regina Bound"

4
23/11/2015

All in all there were ....Nice rooms, Great Bed, fitness center is OK. Coffee Machine in room was a nice addition to the stay (kuerig) The Pool and hot tub were a nice treat....and the water-slide was fun.....even for youthful 55er.....Yee-haw! Having a Ricky's Restaurant in the Hotel lobby was also good....decent food. All in all, a pleasant experience....... Thanks for asking!

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Scott Thank you so much for your taking the time and sharing your experience, I am really glad to hear that you have enjoyed your stay with us, please feel free to contact should you have any questions or in need of assistance, I will be more than glad to help Looking forward to welcoming you back Have a great day Regards Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Enjoyed it"

5
13/11/2015

Had a family member visiting me in Regina, our home was packed and so I paid the room at the Best Western Seven Oaks, kids loved the water slide, got them busy all day long, and I get to sit with my sister and talk and catch up. This hotel has the fastest internet ever, faster than the one I have at home. The only hick up is that my sister forgot to mention that she is a CAA member, we could have got a 10% discount...Next time

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Gabby Thank you for taking the time and leaving a feedback on tripadvisor, I am glad that you and your family enjoyed your experience with us, and that the kids got to enjoy the pool area and everything that has to offer. We have just upgraded the internet service to Fiber, which is way faster than the regular connection, Looking forward to welcoming you back Have a great day Kind regards Mounir Bouchaibi [email protected] 306-757-0121 ext 180

"Stay while passing through Regina with the family"

3
05/11/2015

Stayed at the BW Seven Oaks on Albert Street while passing through Regina on a family mini-trip. Location is ok but we largely chose this hotel because it was the only pet-friendly hotel in Regina that had a water slide. Kid's loved the pool and slide and having a pool-side room, although less quiet, was certainly handy. The rooms themselves are in need of a bit of an overhaul but for the most part, everything was acceptable. Some rowdy guests in our hall were promptly ejected after some noisy behavior, which was appreciated, but the hotel security staff were very loud and somewhat unprofessional in accomplishing this task. When all was said and done, the rest of the evening was very quiet.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Craig, Thank you for completing the survey regarding your recent stay at our property, and thank you for sharing your experience on tripadvisor. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We will be investigating the issues highlighted in your feedback, it is not professional for the staff to use profanities when dealing with issues, so thank you for letting us know. If I can be of assistance in the future, please don't hesitate to contact me at 1-306-757-0121 ext:180. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Mounir Bouchaibi D.O.S.M. BEST WESTERN Seven Oaks Inn

"Average at best"

2
04/11/2015

Hotel is in need of a renovation, common area are worn, bed was comfortable though. No real climate control in the room (heat only) and it had a stale odour. Service was good enough though. I typically stay at the holiday inn express and it is much better value for the money

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Thank you for taking the time and leaving a feedback on tripadvisor, we highly appreciate it. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-306-757-0121 ext:180. Sincerely, Mounir Bouchaibi D.O.S.M. BEST WESTERN Seven Oaks Inn

"My home away from home"

5
04/11/2015

Great experience, I enjoy all the Best Westerns from Alberta to Saskatchewan. I have tried other Hotels in the pass, I have been using this Hotel chain for over 5 years now. I have always found the from desk pleasant, processional and friendly. The house keeping is there to help with needs after arriving.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Leslie, Thank you so much for your nice review on tripadvisor, it is highly appreciated. We feel honored to have you stay with us, and equaling us with your home, we will do our best to satisfy all your requests during your next stay. If I can be of assistance in the future, please don't hesitate to contact me at 1-306-757-0121 ext:180. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Looking forward to welcoming you very soon Have a great day Sincerely, Mounir Bouchaibi [email protected] D.O.S.M. BEST WESTERN Seven Oaks Inn

"Just Okay"

3
03/11/2015

Our room was clean until our last day. We stayed Friday - Monday. The room was clean, comfortable but the walls are rather thin. I could hear the people next door in the morning and I could smell their coffee through the adjoining door that I did not request. Upon returning Sunday evening it was apparent that all that was done in our room was the bed was made and garbage taken out. Nothing was cleaned and yes the recycling was left. The coffee was not replenished. I called down to the front desk and they sent a housekeeper up to deliver me coffee. I must say I was disappointed. Also worthy of mentioning was that I wasn't aware they were a pet friendly hotel. I have pets but do not travel with them. I do draw the line at being barked at when trying to return to my room. A bit disappointed. The restaurant was lousy. My eggs were cold and when I asked for them to be warmed up (via microwave) the only thing that came back decent was the hashbrowns. I have stayed at worse but stayed at better. The room was unbearably hot most of the time and the fan was loud. I think next time I will be trying another establishment.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The restaurant is usually on top of their game, I am not sure what happened, I will have to check with the restaurant's manager and get back to you. I have also shared your distaste with our housekeeping manager in our morning meeting I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-306-757-0121 ext:180. Have a great day Sincerely, Mounir Bouchaibi D.O.S.M. BEST WESTERN Seven Oaks Inn [email protected]

"Best Western comfort"

5
02/11/2015

Best Western is very consistent in delivering a clean, organized climate for your stay. If you have questions or concerns, they will get on it right away. All staff are educated in their product and can answer any questions.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Michael Thank you so much for your high opinion, please feel free to contact me should you have any questions or in need of assistance. Looking forward to welcoming you back Have a great day Best regards, Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Great stay"

5
26/10/2015

Very nice location, and you can count on the staff, they are always happy to see me and help me. Enjoyed the pool with my kid, he loves it there. Clean rooms and very comfortable, housekeeping were very friendly and helpful The food at the restaurant is very good, and they have plenty of TVs, I wanted to watch the Blue Jays game

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day John, Thank you so much for leaving a review and sharing it with potential travelers. On behalf of all our staff, I would like to thank you for staying with us during your time in Regina, and I am glad that you have enjoyed the experience Looking forward to welcoming you back Have a great day Best Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"Rest a bit "

4
25/10/2015

Just spent the night with the grand kids and enjoyed the pool with the water slide. Nice clean poolside room made our stay great. Great on site restaurant which has a wonderful breakfast menu. Lots of parking with shopping all around the complex.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for taking the time and sharing your experience within the tripadvisor community, I am very happy to hear that you and your family enjoyed the pool area and our other facilities. Please feel free to contact me, should you have any questions or need of assistance Looking forward to welcoming you back Have a great day Best regards Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"One Night Stop"

4
18/10/2015

Chose this hotel for a short business meeting. Restaurant and Lounge located right in the hotel which made it convenient. Lots of parking and new treadmill in the fitness center since my last visit. All in all an average hotel with comfortable beds and good internet speed from the hotel provided service.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for taking the time and leaving a review on tripadvisor. I am glad to hear that you have enjoyed your stay with us, we do listen to our guests's concerns, and take actions. Lots of project renovations have been accomplished in the past year, and still more to come. The treadmill has been changed (Or upgraded), we added some free lifting wights, Rolling balls...As per the internet we opted for the Fiber Wireless, it gives more upload/download capacities with no restrains Please feel free to contact me should you have any questions Have a great day and a great start of the week Kind regards Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"Pet Friendly"

4
14/10/2015

We were impressed at the quality of room we had considering we had two dogs with us. Other hotels put us in the bargain basement rooms! It was a great stay with a comfortable bed! The Seven Oaks is a central location in Regina making getting around the city easy.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Hi Betty Thank you for your nice review. I am glad to hear that you have enjoyed your stay with us,and I totally agree with you in regards to our central location. Looking forward to welcoming you back next time you visit or pass through Regina Have a great day Kind regards Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"Work"

4
13/10/2015

I stayed at the hotel with my brother off and on while he was for a month working in Regina the staff was very friendly and the rooms were clean.The restaurant was convenient and the location was great to get around Regina.The staff was very helpful and the hotel was quiet the breakfasts were good .

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you Denise for your review, I am happy top hear that you have appreciated our service and breakfasts while staying with us Please feel free to contact me should you have any questions or suggestions to improve our overall service Looking forward to welcoming you back Have a great day Best regards Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"Good stay"

4
05/10/2015

We stayed here one night after a hockey game. It was a quick check in, the card worked ,room was neat with ample space . We stopped at the lounge after the game and the waitress was informative about our available choices and then surprisingly quick to serve us. She checked back to see if we were done in the right time frame. Very good.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Gordon Thank you for sharing your experience. I am glad to hear that we were able to deliver. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 1-306-757-0121 ext:180. Thank you again for taking the time and leaving a review on tripadvisor. We appreciate your loyalty to our brand. Have a great day Best Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"A Great Stay in the Queen City"

5
05/10/2015

I stayed at this hotel while in Regina for an appointment. I had stayed here before and this time did not disappoint. Everything was great and relaxing. The pool and hot tub were a nice way to relax at the end of the day. Parking and WiFi with good strength and coverage were free. Room service was okay with good portion sizes and prices. Overall, a great stay. I would recommend this hotel for both business travelers and families.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you so much for your recommendation and for taking the time and sharing your experience., I am glad to hear that you have enjoyed your stay with us. Please fee free to get in touch with me should you have any questions or in need of assistance Looking forward to welcoming you back Have a great day Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Clean rooms and friendly staff"

5
05/10/2015

The room was very clean, the restaurant was top-notch, the staff was friendly and helpful. We stay at this hotel every year with a group of students from Germany because we have always been treated with respect and kindness. The swimming pool is always a highlight.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Jonathan Thank you for taking the time and sharing your experience. I am glad that you have liked your stay with us, and I hope that we will be welcoming you back and providing you with a better experience. Please feel free to contact me should you have any request or in need of assistance Have a great day Best regards, Mounir Bouchaibi Director of Sales and Marketing 306-757-0121 ext 180

"Went down for a family reunion and based out of this hotel"

4
27/09/2015

The restaurant was great - service and food. The water park was a bit weathered but was clean and the kids loved it. Rooms were a bit small but clean and the cleaning staff were never ever in your face but whipped in like ninjas - only saw them in the hallway never heading for my room when I was there. Bathrooms were too small though.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Good day Scott Thank you for taking the time and sharing your experience on Tripadvisor, and thank you for your kind words, I am glad to hear that the kids loved the pool and the waterslide, and that you appreciate our housekeeping efforts, and the service/food at the restaurant Ricky's Grill & Restaurant. Please let me know if there is anything I could help you or assist you with Looking forward to welcoming you back Have a great day Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180

"Perfect for Families"

3
15/09/2015

Stayed here with three other families for a weekend away. We stayed poolside which was fantastic for the kids (wet floors as there was not much drip time between the pool and room). The staff were relaxed about outside food and bevvies which suited our style. The room by the pool is a bit noisy if you need to be asleep before 10 or have little ones. Good location for almost anything in Regina. Rooms were comfortable with microwave & fridge. Recently upgraded flooring & decor.

Mounir B, Director of Sales at BEST WESTERN Seven Oaks Inn, responded to this review
Thank you for your nice compliment, I am glad to hear that you have enjoyed your stay with us, the staff does its best to make you feel welcome and enjoy the hotel experience. Please feel free to get in touch with me, should you have a request or in need of assistance. Looking forward to welcoming you back Have a great day Best Mounir Bouchaibi Director of Sales and Marketing [email protected] 306-757-0121 ext 180