Best Western Tigullio Royal Hotel,  Rapallo

4.5/5  - based on 966 guest reviews.
Piazza IV Novembre 3, 16035, Rapallo, Italy - See map
+39 0185 273805 +39 0185 230453



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
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On the Rapallo waterfront, in the heart of the splendid Ligurian Riviera, the inviting and elegant Best Western Tigullio Royal Hotel awaits you. Recently renovated, it is one of the 4-Star hotels in Rapallo that overlooks the fascinating Tigullio Gulf. The vicinity of the Portofino nature park and magnificent Cinque Terre landscape will make your stay at the Best Western Tigullio Royal Hotel a great chance for an elegant and unforgettable vacation. Our hotel is located in the central Piazza IV Novembre on the Vittorio Veneto waterfront. The vicinity of numerous sites of historical and cultural interest makes our hotel in Rapallo the ideal starting point on your journey through the celebrated Ligurian Riviera. Rapallo, with its age-old history and splendid monuments, is rightfully indicated as one of the pearls of the Tigullio Gulf. Its picturesque and colorful center is able to enrapture tourists who seek excellent cuisine, culture and top quality beach facilities. Enjoy your stay. Where not included in the rate, breakfast can be purchased at the hotel, at 4 EUR per person, per day. City fee excluded and 10 percent VAT included.

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Room 1

Guest reviews

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based on 966 guest reviews
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Sleep Quality
Best Western Tigullio Royal Hotel,Rapallo
  • 5
    « Expensive but Worth the Money »

    We stayed at the Tigullio Royal in Rapallo for two nights in September. We had planned to stay in one of the Cinque Terre villages but all the accommodation was fully booked. In the end, we were glad that we stayed in Rapallo as we were able to take a lovely day trip by boat to the Cinque Terre. Rapallo also has the significant advantages of good parking and a much bigger selection of shops, restaurants and other facilities. The hotel is all you would expect from a top end establishment. It is located right on the waterfront and is modern, clean and luxurious. Our room had a sea view with a balcony and was beautifully appointed. The staff were extremely friendly and helpful. Breakfast was fantastic with a huge selection of delicious treats. There is a wonderful rooftop bar which is the perfect place for an aperitivo. The parking is not at the hotel but is immediately across the road in a public parking area. There is a reduced rate for hotel patrons.

    « A real pleasure, central to shops and to beach »

    Spent 4 nights in November with my wife. Location is excellent, you walk to the beach (100 yards) or the shopping alleys ( 300 yards) . The Hotel has been refurbished recently, Our room was a superior with a small balcony and facing the beach and sea. The room was super clean and spacious with a king bed and usual amenities. The bathroom was also very clean, a bit on the small side, good shower. Front desk service excellent , we asked for an extra night , no problem at same great price we had, when I asked if I could use the WIFI the day after we checked out they had no problem. The breakfast is absolutely worth the Eur 12 it costs, all the food from an American breakfast, plus all the local goodies, all in a room facing the sea.

    « Perfect Location, SUPER Staff! »

    We kicked off our trip to Italy in Rapallo and stayed at the BW Tigullio Royal. We didn't book tours or anything ahead of time because we weren't sure what the weather would be, so we arrived with a blank slate. Rapallo is a summer getaway town, much like the Hamptons in NY. We arrived in the 'off season' (end of October), which was perfect because we didn't have to deal with large crowds and we were able to comfortably walk around and explore. We found this hotel here on tripadvisor and booked through the Best Western website directly. Staff was amazing! Luca, Andrew and Isabella made our stay in Rapallo great! They helped us book a cool guided tour of Cinque Terra as well as assisted us in booking tennis courts, which are near by and beautiful. They all spoke fluent English, which made our life easy. They also made some good recommendations for restaurants (all within walking distance). If you guys are reading this review, we'd like to say thank you for a great stay!!! Good to knows: - The location is perfect, central to everything. - Parking available directly across the street, 12Euros/day through the hotel. - Our room was small but modern, we had a super view of the town and the water, really pretty in the morning. Also had a balcony. - Breakfast is 4Euro/per day, per person. Its one of the best breakfast buffets you will find! Excellent food and coffee and the wait staff is also great!. (I see people complaining about paying for breakfast, don't listen to them, its worth 20Euro easily) - You will be very close to Portofino, maybe a 10 min drive on the coast. It's small but nice to visit and eat. - If you play tennis, there are really nice red clay courts 5-10 mins drive away depending on traffic, they also have night lights (but those drive the cost up so, play during the day) -You can take the train from Rapallo to Cinque Terra - it's about a 30 min trip. We did a guided tour, which was interesting, but honestly you're better off just venturing out yourself and walking around... the 5 towns are not very different from each other, they are cool and worth a visit though.

    « Lots of supplements if you booked using a hotel website »

    We were not warned before. Parking is not the one of the hotel and the price is 12€ per day (Best western special price arrangement). Breakfast is not included (4€ per person per day) and if you have a pet, it's 12 euros per day... so a minimum additional charge of 30 euros per day... plus the staff was very pushy and wanted us to sell us another better room more expensive (supplement of 50€). Not the best experience. Would not recommend it unless you are ready to pay another 30€ every day on top of your room price. Very disappointed here.

    « Great central location »

    Stayed here for 4 nights first week of October. So local for all facilities-shopping, restaurants, the marina and the seafront promenade. The rooms with balcony are ideal, and at night the rooftop bar under the stars makes for a great end to the evening. Try the coffee shops in the narrow side streets for real atmosphere and take the ferry to Santa Margherita and on to Portofino.

    « Great Location, Excellent Breakfast »

    Excellent location across from the Rapallo boat harbor. There is a small beach across the street from hotel. Lot's of shops and a galleria as well as many good restaurants and a pizzeria nearby. A grocery store is located about 3 blocks away. Very nice comfortable lobby. Friendly helpful staff, particularly the manager. Free internet (with provided password) was fairly fast. The rooms were quite large, by European standards with a couch, small desk and television. I found one English speaking channel (BBC World). There is a small elevator. Bathroom was fine with small shower. Amenities such as soap, lotion and shampoo were provided. Plenty of electrical outlets (unlike some older hotels). Although we did not have one, there were some rooms at the front of the hotel with small balcony, chairs and table over looking the Mediterranean. Pretty cool. The provided breakfast buffet was spectacular. All of the expected breakfast foods (fruit, bacon, eggs, pastries, yogurt, etc) were there. They also had a nice selection of cheeses, foccacia, tomatoes, quiche, croissant. Excellent coffee including some in a big pot (not mixed by machine). Thje breakfast room is roomy wth white table cloth and indoor and outdoor seating. Breakfast was available from 7:15-10:15AM. If you take a late breakfast, you could easily eat enough to be able to skip lunch. The only two negatives I can think of is that the area is quite congested and driving a car or bus to the hotel can be tricky. Also, there was no coffee provided in the room but this is more a personal preference. The breakfast spread more then made up for it. I highly recommend this hotel if you want to stay in Rapallo.

    « Outstanding Hotel »

    This was one of the best Hotels we stayed in. The rooms were new with lovely views of the beach. We had a balcony to sit and ponder. Outstanding facilites and beds. Breakfast was the best in Italy Manager of Hotel was so helpful and Elena the receptionist was outstanding at her job. She rang other Italian hotels for us.

    « Very service oriented »

    We stayed here for 3 nights on our trip between Rome and Provence in order to see the Cinqueterre area. After reading the glowing reviews, we were disappointed in our room. It faced an alley w/ a small view of the water from the one window in the room. The room was dark and we always had the lights on. The bathroom was quite small and had a shower unit that was self-contained. There was not much room to move in it, and larger people would have difficulty. The good part was that there was always hot water and great water pressure. As mentioned by others,It is also impossible to sleep with the window open as street noise will keep you up at all hours. The reason I rated the hotel a 4 out of 5 is because the service is top-notch. The front desk always helped out when needed, even letting my husband get food in the breakfast room prior to the breakfast opening so that we could have something to eat on our early train to Nice. Their customer- first attitude was very much appreciated. The location is also convenient to both the Cinqueterre region and the Santa Marghertia/Portofino area.

    « I spent my best holidays there »

    All in this hotel is very good. Since the first time, when you arrive everybody helps you. All is perfect. The friendliest, courteous , the smile that the staff always shows in their faces, is something very necesary, for the turists as us, that are coming from far countries. The WI-Fi is excellent. And the satff of the restaurant helpful . The views during de sun-light, and at night are very beutifull.Rapallo is a good place for holidays. If I can I will return , and I will choose again this hotel. I have to name Monia, but the thruth is that the hole satff is excellent.

    « Little gem »

    We booked this hotel when the town of Santa Margherita was booked out and we looked at an alternative for our visit to Portofino. The Best Western is a great little hotel ideally situated on the corner of the Esplanade with a view of the beach. Rooms are very nicely appointed and modern, we upgraded to a junior suite and glad we did so. There is an excellent buffet breakfast and several restaurants adjoining.hotel front desk staff friendly and helpful. I would thoroughly recommend staying here if you intend to visit Portofino. There is also a ferry to Portofino but we drove there and found parking in the city center garage

  • 5
    « Wonderful stay »

    This hotel exceeded our expectations. Welcoming staff. Andrea made sure we got the best room for our money. Desk staff was great with pretrip correspondence. Fantastic breakfast, and view. Conveniently located close to restaurants, ferries, and shopping. Highly recommend!

    « Excellent Staff »

    Superb location right in the middle of Rapallo. The friendliest, courteous and helpful staff you could ever find. The views at night from the roof-top bar are exquisite. The only possible drawback is that because of the hotels location right in the heart of the town traffic noise, particularly from scooters can be a distraction if you wanted to enjoy your balcony.

    « 5 Star service with a view! »

    Rapallo is a good place to base yourself where you can take daily boat rides to venture out. This hotel may not be rated as a 5star hotel, but I promise you the customer service is 5star, the rooms are very clean, extremely pleasant, full of natural light and if you get a sea view room you won't regret it! The most memorable aspect of this hotel was the people. The customer service is amazing. All the front desk staff (especially Monia) are super friendly and (willingly) helpful and proactive to organise what you need. The breakfast is also quite a generous spread with lots of different offerings & the coffee is also fantastic. Again, you don't find this type of breakfast in a non-5star hotel, so it was a great surprise. Breakfasts on the sunny balcony is a must and a great way to start the day. This hotel also has a beautifully designed rooftop bar with breathtaking water and city views. Sipping a Spritz and picking at nibbles pre-dinner is a memorable way to start your evening out. We can't recommend this hotel enough and we will definitely be back!

    « Abundant breakfast! »

    As a disclaimer, we did not stay in the hotel. We rented a villa for a week. Included in the villa rental was breakfast, porter and housekeeping, and the concierge service from the hotel. Upon arrival we were greeted and escorted to our villa a couple of blocks away. We were treated wonderfully. One of my favorite parts of traveling in Italy is breakfast. Here, we were greeted with platters of salumi and formaggi, fresh fruit displays, trays of croissants, cakes and pastries, yogurts, juices, etc. They even offered regular scrambled eggs for unadventurous americans. On sunday, there were bottles of prosecco for mimosa making. The frozen coffee milkshake was a particular favorite. The servers in the restaurant always asked if we would like cappuccini, and it was always delicious. We also enjoyed cocktails one evening at the roof bar. Not too many options in the way of hard liquor but sufficient to have a drink. The view was very nice. The hotel was spotless. All the staff was extremely courteous and professional.

    « Best front desk staff »

    My wife and I spent a great weekend at the Tigullio Royal . The front desk personnel assisted with a problem with our car. They were competent, understanding, and caring. The room was more than we expected, breakfast was delicious, and the recommendation for dinner was appreciated.

    « Amazing 3 night stay after a Wedding in Tuscany »

    Lovely welcome from Reception on arrival. Car parking was directly opposite the Hotel and at a subsidised rate. Our rooms were on the 6th floor. Our room was a corner one with balcony on both sides with a lovely view of the sea and the promenade. Our son had a room next door which was also very nice. All the shops restaurants and bars are in walking distance of the Hotel with masses of choice. Portofino is a short boat ride away and the cost was only 11.50 Euros return. Unfortunatley as we went in the evening we had to take a taxi back to Rapallo please be aware we were charged 70 Euros. We will visit in the day next time. Breakfast in the Hotel was stunning and the staff charming. This Hotel is in a great location in the centre of Rapallo and we would highly recommend a stay here. Can't wait to go back. The Upton family.

    « Our Unbeatable Stay »

    We stayed at Best Western Hotel Tiguillo Royal. An elegant 4 star hotel strategically located on Rapallo seafront. I highly recommend it because of its vicinity to the train and bus station, cafés and restaurants and historical and cultural interests. Very convenient. They offer beautiful, spacious, well maintained rooms with different views. You can always upgrade to a bigger room or one with a better if you wish to. Since we were only staying for a night we didn't mind our partial sea view. Staff is welcoming, amicable and kind. Despite our early arrival prior to check in time, seeing we had a baby, they allocated a room and allowed us to check in. The hotel has a stunning sky bar that opens from 7pm. My girls and I enjoyed a quite aperitivo accompanied by nice Italian music and inclusive assorted bites before stepping out for dinner. We woke up to a breakfast buffet like no other. Everything was just sumptuous. Whatever you do, don't miss breakfast! We couldn't have wished for a better stay. Thank you Best Western Hotel Tiguillo. A special thanks to the Front desk.

    « Great hotel in a perfect location »

    Great location for the town of Rapallo, great location for the region. Hotel can help with tours and reservations - help you with train and ferry schedules, anything you need. Very friendly and multilingual - they even helped us find a pharmacy and translate when my wife got a bit of a cold/allergy attack. Breakfast is generous - but there is no restaurant. There are multitudes within a short walk. Bar service is a bit thin - it is on the roof, which is beautiful, weather permitting - which is most of the time - but it doesn't open until 7:00pm. Parking is off premises. Highly recommend this hotel.

    « Strange but ok »

    Nice Hotel on a good location. They try to upgrade your reservation to a bigger , nicer room. of course a little more expensive. They let you see a room that is not cleaned up with a strange window with a view to a wall. And a bed were already was slept in. But they 're not pushing it so we get the standard room on the 7th floor , that was ok for us. It was noisy and certainly not the best night we ever had. Small bathroom but it's ok. Good for one night, not for a week. Breakfast was more than ok.

    « Vacations 2015 »

    Excellent service, the Hotel has been fully remodeled, is just in the best part of Rapallo, the staff is excellent, you can walk to the Lungo Mare . The rooms are big this was my 3 time that I use this hotel

  • 5
    « Five days in Rapallo visiting the surrounding area. »

    This hotel is very conveniently situated for boat and train services to places such as Santa Margherita, Portofino, Camogli, Cinque Terre and Genoa. There is an excellent buffet breakfast and the hotel staff are very helpful and friendly, especially Elisabetta. Thank you!

    « "Modern Delight" »

    Great location, close to the beach, activities and restaurants. Very comfortable room with balcony,excellent breakfast. The manager,Luca was particularly helpful and Elena and Elisabetta at the front really delightful.

    « Central in Rapallo extra clean new feel »

    Rented a car in Genoa, wanted dinner in portofino without hotel price. Elena extremely helpful. Large room hardwood floors. Great sheets and duvet. Loved the brand new rooftop bar views highest in area. Easy to get to cinque terre the next morning.

    « Great find! »

    Stayed at here for three nights. Hotel is in an excellent location only a short walk from the train station and very central. Our room was light, and bright with a balcony and views of the harbour. The breakfasts were the best we have had in Italy and all the staff are just delightful.From Elisabetta and Elena on the front desk, through to the house maids and the breakfast staff in the morning. Clean tidy rooms in a central location are important but if the staff don't have the personal touch it's not worth a cent.

    « Good location, nice staff »

    I would say that this is one of the best hotels in Rapallo. The location is just perfect. Close to a dozen restaurants and just a few hundred meters to the Portofino ferry. The hotel is clean and modern and the staff is very friendly. If you are planing to stay here pls ask for an ocean view room as the views are very nice. Valley parking!

    « location »

    The location was unbeatable right on the sea front and 5 minuts walk to the train staion. The room was spacious, and the bathroom was modern and spotles . great breakfast buffet with option to eat outside on balcony overlooking the bay of Rapallo.a the staff Lucca, Elizabeth and Irena were friendly and very helpful! Fantastic Sky Bar with an awesome view of the harbor. Highly recomended

    « Fabulous seaside hotel »

    Entering the hotel reception is like walking in to a calm oasis. The reception staff were efficient and welcoming, nothing felt like it was rooming trouble. The rooms were exactly as described. It is well worth paying for the sea view and balcony. The air conditioning keeps the room very cool and when you need to shut out the noise of the town the soundproofing does the trick. Breakfast was amazing, so much choice and really good value. Again, the staff were faultless. All in all - a fabulous stay. I couldn't recommend this hotel highly enough.

    « Great location, can be noisy. »

    Arrived here and unloaded bags quickly using parking spaces outside. We were then told we should use the public car park opposite the hotel and we'd get a special rate of €12 a day (the price on the parking meter said €10 for 24hours!) During check in we had a VERY persistent receptionist trying to upgrade us to a deluxe room for an extra €50 a day. We declined but he did keep trying again and again. We eventually managed to get away and finally reach our standard double room which was located on the seventh floor. The room itself was clean although I would say rather small. The biggest negative would definitely of been the noise coming from the floor directly above us which was the 'sky bar.' We didn't have any view but didn't expect to because the receptionist made it very clear we wouldn't unless we upgraded. We did use the sky bar once and can't deny the views from there are amazing and it had a lovely atmosphere. Drinks are quite expensive though. I think a small bottle of beer was €8. The wifi was very poor and dropped out regularly but didn't complain as it was free. Breakfast wasn't included but I did have breakfast there on our last morning and it only cost me €4 and Would say it was good value for money.

    « Italian hospitality at its best! »

    We stayed here as a stopover on our way to Cinque Terre from Milan. Unfortunately our flight was delayed, so our arrival in Rapallo was 10 hours later than expected. We barely saw the city (just at night). We were greeted with the most friendliest of staff, and even though we were tired and beaten from our flight delay, still felt a warm welcome. She recommended a restaurant around the corner, that was delicious. The rooms are clean and spacious. Location is directly on the waterfront. They offer parking across the street (for a fee) and were even kind enough to take the keys and park for us! On the next morning, check out day, we accidentally overslept. Jetlag and over exhaustion had us oversleep all alarms and suddenly it was 12:45! When check out is at noon! and I still had to pack up our stuff and shower etc etc! I called downstairs and they were kind enough to extend our check out until 1:30. Although we weren't here for long, our impressions are only positive and if I have the chance to come back, will definitely stay again (and longer)!

    « Perfect location and comfort, at a price »

    Pricey, but perfect location. The city center, as well as the ferry pier, is just downstairs. The staff was helpful, and the manager Luca made everything to make our stay memorable. The buffet style breakfast was good, and excellent value for money. I just read the reviews that there was a "Sky Bar"? Unfortunately we were not aware of that during our stay; otherwise, we would have been there for sure. Fortunately, our room was provided with a balcony, with a full sea view. Amazing. We had a bad idea to let the window wide open when going to the restaurant at night. All the mosquitos got inside, and we have been eaten alive all night. It was a nightmare. Of course, this is not the fault of the hotel, but they should let the customers know about that. I think people don't expect to find mosquitos in Italy, but there are in reality more mosquitos there than in Asia :) The bathroom is the only thing that needs to be improved in my point of view. The shower is not practical at all. Voila! Laura

  • 4
    « Good Hotel in a Great Location »

    The Best Western in Rapallo is fairly average by big city standards but it's almost certainly the best hotel you will find in Rapallo. It's right in the centre of town, right next to two small public beaches as well as a private beach where you get discounted rates as a hotel guest. Parking is a bit of an issue. You can try to find somewhere free in town yourself or do as we did and pay €12 per day for them to take care of your car for you and bring it back to the front of the hotel any time you need it. We paid a little more for a sea view room with a balcony and it was well worth it. The room was newly renovated, very comfortable and the view was fantastic. The breakfast is a little limited but perfectly adequate and the coffee is fantastic. The hotel is a lot more expensive than those a little further out of town but you're paying for the location which, in my mind, is worth every penny. Would definitely stay here again.

    « High recommendation »

    Great location, beautiful view, stellar sky bar, outstanding breakfast, friendly, helpful staff, the shower was the best in any hotel Europe or US. Only negative - wifi was spotty. I'd stay here again anytime.

    « I recommend it strongly »

    We visited Rapallo as a group of 9 & stayed at this hotel. Rooms are really clean, new & nice. Excellent housekeeping . Rooms have a good view of the port & sea. Breakfast buffet is very rich & reasonably priced. The staff are helpful and very courteous. I can very comfortably recommend this hotel to anyone.

    « Exceptional in all Area! »

    This is one of the best hotels I have ever stayed in while in Europe,. The rooms are immaculate and newly renovated. The staff are young and energetic and want to please. The location is the best looking out over the water. Breakfast is unbelievable. The service is amazing..Walking distance to everything.

    « Really Great Service & Location »

    we stayed in a 2 bedroom suite on the 7th floor, the view was amazing and we had a private terrace, staff were very helpful and friendly, would definitely recommend. The location was right by the promenade and ferry to Portofino and other small towns, so was very convenient.

    « Great Hotel Close to the promenade excellent views »

    Perfect Staff Lucca the manager was very helpful and accomodating some rooms just redecorated and much nicer than other rooms Deluxe Rooms with a view preffered breakfast buffet best we had over a 14 day trip eat breakfast wile viewing the water close to Cinque terre via a short train ride

    « Such a memorable stay! »

    Beautiful hotel in a great location in Rappallo, unable to fault the staff or hotel. Upgraded to a superior room which was pure luxury. Will definitely be returning. First photo is of the view from the room and second is one of the streets in the beautiful town.

    « Wonderful staff, location and breakfast buffet! »

    I highly recommend the Tigullio Royal when visiting the Liguria region of Italy. The staff at the hotel are very nice and are very willing to assist with boat and train schedules. The location is perfect for strolling around Rapallo, hopping on a boat to Santa Margherita and Portofino, or walking to the train station. There are direct trains from Rapallo to the Cinque Terre, Rome and Florence. The rooms are nice with a balcony overlooking the water. There is something for everyone at the delicious breakfast buffet and the lovely ladies in the breakfast room greet you with a huge smile. We are so fortunate to have found this wonderful hotel and can't wait to get back there!

    « Unbelievable Experience »

    We were fortunate to stay at the apartment ran by the Best Western right in the center of town. We reserved two rooms at the hotel, but since there were four of us Lucca (who works at the front desk) offered us the apartment and told us we would really enjoy it while we stayed our 4 nights in this beautiful town. We had the most wonderful time and the staff were great! They were always very helpful when it came to anything we needed. Each morning we would walk back over to the hotel for their amazing breakfast. The biggest spread of the most delicious foods. Probably the best hotel breakfast I have ever had! When we come back to Italy we will definitely stay here again!

    « Eco friendly at Tigullio Royal »

    LOCATION: lovely location, we were able to get the ferry to Porto-Fino and walked around the town. Rappallo is a lovely area and plenty of nice bars many good places to eat to suit all tastes. Nice walks along the shoreline and round the town.. ROOMS: we had booked for a basic room which was adequate but for two nights we upgraded to a junior suite with two balconies and sea views. There was a Pillow menu so you could request different types and plenty of info about being Eco aware throughout hotel. FOOD: breakfast was adequate-everything that you would want but waiter was slow to clear plates once you had finished. SERVICE: Friendly, nice staff but appeared a little disorganised at times, but this could be due to language barriers. COST: we found it to be a fairly expensive hotel but would expect this at a sea side resort so near to Porto Fino. OVERALL IMPRESSION: light, airy and modern with enthusiastic staff but on the expensive side.

  • 5
    « Great hotel »

    The Tigullio hotel met all our expectations. It was clinically clean, great and varied breakfast and our room was fantasitc. We had a corner room on the 6th floor with 270 degree view of the city and harbour. The staff was very friendly and helpfull!

    « Delightful »

    This is a top class hotel. I visited with my wife and stayed for four nights. We stayed in a junior suite. We were encouraged to upgrade on arrival but we did pay a supplement. Nonetheless the suite was large with a side view of the sea. The staff are very pleasant and helpful. The breakfast buffet is good and there is a plus, in that changes are made from day to day. So different items turn up each day. The Sunday buffet in particular was very good. We did experience a problem with our bathroom on our final morning. One of the bathroom units was coming away from the wall. It did not cause us a serious problem and I was pleased to say that once reported the staff were very anxious to sort the problem out. As it was we left early so cannot report on the outcome. Nonetheless I very much had the impression that the problem would be rectified quickly, which in my view reflects well on the Hotel. Would we return? The answer is yes. All of the main sites of Rapallo and services are close at hand. No problem with where to eat and this is a very good hotel with a very good location.

    « Loved it »

    This hotel has an excellent location. It is in the center of the of the waterfront and accessible to everything. We arrived by train and it was only a five minute walk. The rooms are very spacious with enough storage space, but most importantly, spotless. A great buffet breakfast is included. The staff is very friendly and eager to help. I would definitely stay here again.

    « Best! »

    Friends and family were confused when I booked a "Best Western". But this hotel in Rapallo proves I know what I'm doing. Nice rooms. Not fancy. But generous in size, clean, efficient, and a nice bathroom. The location is very convenient, 5 min walk from train station and on the waterfront. And huge breakfast buffet for only €4. Well maybe not huge, but huge for that price and of really nice quality. And to make it even better... The staff were amazing. They were all so friendly and helpful. I guess that's how they do things, but to us it seemed like they went above and beyond.

    « Four Wonderful Nights in Hotel Apartment »

    We booked four nights at the Best Western Tigullio Royal and using the hotel's Internet site picked two standard rooms exclusive of the breakfast. When we arrived we were offered the use of the hotel's apartment, consisting of two bedrooms, two bathrooms, a full kitchen and terrace, which was located three short blocks from the main hotel. Included in the offer was breakfast at the hotel plus parking all for the same price as our original reservation. Wow! This hotel also has an outstanding staff and we are already planning a return trip. Rapallo is an excellent base for visiting this area of Italy and I highly recommend this hotel.

    « Fantastic Hotel and staff »

    We had Deluxe room 502 with a small balcony looking to the sea. Check in was efficient and Elisabet was so helpful and friendly, nothing was too much trouble. The room was spotlessly clean and large with a comfortable king bed, a sofa and plenty of storage space and a large desk. The bathroom was lovely with a spa bath and shower over the bath. The free Wifi worked well in our room. The breakfast room on the first floor was bright and the staff were welcoming. The food was fresh and plenty of it, you could order hot food, we didn't and found plenty to satisfy us from the continental offerings. I recommend taking the 30 minute ferry ride to Portofino, a wonderful small fishing village it's a fabulous day out. you can buy the tickets at reception. Take the train to visit the Cinque Terre towns, absolutely lovely.

    « Wonderful place to stay »

    This hotel is really nice with a wonderful view in front of the beach. Staff are friendly and the location is perfect to go to cinque terre by boat or buy train. There are a lot of good restaurants and bars around.

    « !!Excellent »

    We stayed in Tigullio Royal during the last week of April 2016 for 5 nights. This hotel !really deserves deserves all the excellent reviews it gets The Best thig is thr service. Although we were a big group with 6 rooms the check in was very quick and efficient. Everything was ready for our arrival. Our cars were taken care of by the staff and immediately taken to the parking near the hotel. Every time we needed the cars it were brought to the front of the hotel. During our stay we were assisted extensively (and always with a smile and good will) by the hotel staff with everythig that we asked including ferry and train infirmation, destinations recommendations and restaurants reservation. We especially thankful to Ellena for the recommendation to visit Portovenere which was "Bellissima !exactly as she said The Deluxe rooms we had were spacious and very modern with balcony and sea . view . The rooms were very clean with the chambermaid taking care of the room twice a day. Thanks also for Elisabeta for all the patience withe reservation and to Mr. Luka the Manager.

    « Top Hotel, Top Service, Top Destination »

    -top breakfast (incl. glutenfree) -restaurant in the near (glutenfree pizza, pasta) -clean rooms -top service personal (thank you to Elena) -top destination -big rooms -car parking service -free wireless

    « Fantastic Hotel »

    Very Nice Hotel in the following things: 1- Fantastic location in front of the sea 2- Great room and hotel facilities 3- Cooperative and kind staff 4- Clean and spacious room with great view and facilities 5- Strongly suggested town and hotel

  • 4
    « great hotel »

    we decided to stop in rapallo to visite portofino.newly redonne hotel.very clean,friendly servive.price+quality very good.great breakfast.and they have a great sizilian owned restaurant next door have to eat.we will go back ???????????.

    « The Perfect welcome in Rapallo »

    Our two day stay was delightful .Bright and very comfortable accommodation , fabulous breakfast selection and well informed and charming staff. We could only nominate one on the feedback form as top employee but all were deserving from the breakfast staff ,cleaner,bell boy and receptionist . Thanks to all of you.

    « Considerably exceeded expectations »

    The friendliest staff - always friendly and cheerful - even waved us off when we left the cleanest hotel - it was spotless - everything gleamed the most extensive choice I have ever seen at breakfast plus sea view cake and fruit juice was provided at no charge in the lobby in the afternoons

    « Wonderful hotel. »

    Good location of the hotel. Beautiful interior. Nice view from the window. Room has a balcony. Friendly staff. Tasty breakfast. I advise everyone. To the train station five minutes walk. Nearby promenade.

    « Absolutely outstanding »

    I work in travel and have been to many many places, but we had one of the best experiences hear due to the staff and our lovely room we were allocated. It is definitely best paying for a seaview or even side seaview room as the views are amazing. All of the staff could not do enough for you, Elisabetta, Andrea, Helena personal thank you!! The place is spotlessly clean and breakfast beautiful. I will be returning soon!

    « Holiday »

    This is one of the best hotels I have EVER stayed in! I imagined that a chain hotel would be nothing special but how wrong I was! We stayed on the 17 th December 2015. From the reception to the room I was absolutely amazed. We only stayed one night en-route to Florence by car. We were given a superb room-huge! The hotel had been refurbished and it was beautiful! Lovely soft furnishings, pale elegant colors, very comfortable beds and magnificent bathroom. The breakfast room and buffet lacked for nothing! I was so sorry that we were only staying one night. I really cannot recommend it more. We will certainly be returning.

    « Perfect »

    Great service and location, very good and clean, very very good breakfast, Lucka the manager is very kind. I will come back to this hotel. My suggestion is to take the room with the see view, great restaurant in the area.

    « Spectacular »

    Perfect 22 degree days, a fabulous junior suite with sparkling sea views, and outstanding staff made our four day stay memorable! The hotel is located just off the esplanade so the location is ideal. The ferry to Portofino is a two minute walk away, and train station is just a five minute stroll. On arrival, we accepted the offer of an upgrade to a junior suite and were delighted that we did. The two balconies and having extra room allowed us to truly relax and enjoy the area. The sofa (converts to a single bed), table and two chairs and space made up the living area. The king bed and end tables made up the sleeping area. There was a large TV that swiveled between the two areas. The bathroom was a reasonable size and the shower had a unit with rain shower, hand held shower and shower jets as options. Breakfast was delicious and could be enjoyed either in the breakfast room or the lovely outdoor terrace to enjoy more of the sea views. All the staff we met were charming, competent and professional. We enjoyed extraordinary service from Elisabetha at reception, bookings, ferry tickets, restaurant recommendations, organising laundry to be completed in just a few hours before we left, nothing was too much trouble and all was excellent. We highly recommend this wonderful hotel.

    « Great Great Great!!! »

    Very nice Hotel, in the city center of the city and in front of the promenade. Staff very helpful, new room and fantastic breakfast with a lot of choices!!! I really appreciate also the beauty center in the Hotel, so relaxing massage! Thank you so much for our great experience and time in this Hotel.

    « Great Breakfast with Amazing View »

    October 2015, A very good breakfast, Unique view of the Sea from the Balcony where you can sit an enjoy , friendly staff and a very location, all these can be a very short review of a delight stay in Rapollo! the rooms are so clean and most of them have a very nice view to the sea.

  • 5
    « Excellent hotel,location and view »

    It was a delight to stay at this clean functional hotel.The location is close to the train station on the front with views of the marina.The breakfast is excellent and reasonably priced.I will be back.The staff were welcoming and it was a pleasure staying at the hotel.

    « Fantastic Views from the Room! »

    Rapallo is a great place to stay if you want to venture to Portofino or Santa Margherita Ligure. Plenty of restaurants and shops and very close to the ferry service. The staff at the Best Western is very attentive. The breakfast is VERY extensive and accommodates all tastes, well worth the money, and the breakfast room also looks over the harbor. Bellissimo!

    « Great stay on the Italian Riviera »

    Excellent location, staff was friendly and helpful and breakfast was a delight. We were able to walk to get to any of the local shopping, attractions and restaurants. We would definitely recommend this hotel and hope to return some day!!


    THE LOCATION IS THE BEST THE ROOMS BIGS ANS CLEAN NO BED THINGS TO SAY. THE BREAKFAST WAS WONDERFUL. EVERY THING WAS FANTASTIC. WE THINK TO COME ANOTHER TIME for not 2 days more than 3- 4 days we hope for rest and trip around rapallo. see you and thank you from fammily morad, galay, mualem from israel. we love italy. elizabeth and her friend at the reception wher with smile and kinds and evrything they do for us. it's not easy with a lots of deferent peopls.

    « Pleasure vacation »

    We had a wunderfull stay in this hotel. The hotel has an excellent level. The rooms are spacious and and well furnished. The staff s very kind and professional; able to let u feel confortable. The level quality prize is very good. The position is incantevole. The American breakfast with the gentile und zuvorkommend Mariola was very sympathic, to. They housekeeping service was very efficient and keep attention to little details. I suggest to people to make a stay in this hotel when they visit rapallo.

    « There is a reason this hotel is so highly rated »

    The Tigullio Royal is ideally located across from the beach in Rapallo, and is in easy walking distance to all of the restaurants and shopping. The staff is first rate and could not have been more helpful. All of their recommendation were excellent. Although the rooms are small they are very efficient. We had a great corner room on the sixth floor facing the harbor and the city. You will no believe the breakfast buffet that is offered each day. Wish all hotel experience we this good. We visited in October so the room rates were off season. Great time of the year to visit Rapallo. Four nights, one of the best rooms in the hotel for about $300 / night.

    « Lovely surprise. »

    Pros. Rapallo is a lovely location itself. Sea room was spacious and clean. Good views. Ferry access very close, about 3 minutes walk. Shows designed by NASA. Fancy but great. Dante, front of house outstanding. Breakfast very good. Cons Front of house guy, middle aged with glasses was inaccurate and let the team down. He is fine if your Italian, otherwise avoid. Dante was leagues ahead of him and the lady front of house very efficient. Overall Hotel is a fine choice. Tip Approach Portofino by ferry, it's wonderful. Avoid taxis, they are very expensive here to Portofino.

    « Great location, easy to find, great breakfast »

    A fantastic breakfast with a great view of the Gulf of Tigullio. We have stayed here twice as a base for exploring St. Margarita Ligure, Portofino and Cinque Terre. The hotel is very easy to find by driving down the main street in Rapallo to the ocean front Lungomare and the hotel will be on your left side at the end with 3 unloading parking spaces. Then the large parking area is just in front of the hotel with a discounted rate offered by the hotel. Once you park you do not need your car until you leave since the ferries( 2 minutes), bus station and train station are all within a 5 minute walking distance. The ocean view or partial ocean view rooms are fantastic and the regular rooms are also very nice. The staff is very helpful and pleasant and you can purchase your ferry tickets here and charge them to your room bill. All around a very nice and convenient hotel that is a pleasure to stay in and easy to recommend. Rapallo is a very nice and pretty ocean front town on the Italian Riviera.

    « Incredible staff »

    We stayed in an apartment not in the hotel, but managed by the hotel a few blocks away. The staff were all expert and did their best to accommodate our every need. We had a sumptuous buffet breakfast every morning of our week long stay and it was outstanding. The women who staffed the breakfast made us feel like they were there to insure that every wish was granted. The front desk staff, Elena and Elisabetta couldn't do enough from making reservations at restaurants to printing mapquest directions for us. Luca and Andrea insured that every issue with the apartment was satisfactorily and promptly resolved.

    « Great last minute find »

    Clean, modern hotel with amazing sea views right on the water. The included breakfast is huge with many options. 3 minute walk to the ferry. The staff is friendly and attentive, remembering numerous personal details during our stay. We were sad to leave our junior suite room which only cost ?201 per night.

  • 5
    « Great Location »

    We stayed at this hotel at the suggestion of a friend. We opted to spend a bit more for a room with a view and we were not disappointed. The staff were friendly and helpful and always willing to help with attractions or information about the local area. The rooms are not fancy but are well appointed and offer everything you need. The breakfast is a great deal. The hotel is within walking distance (10 minutes easy walk) from and to the train station. Better yet, the hotel is directly across the road from the ferry that can take you to Portofino in minutes or Cinque Terre in under 2 hours (with stops). A great location for visiting this part of Italy.

    « Great hotel overlooking water in Rapallo »

    Very clean and modern, our room was small however it had an excellent view of the waterfront and a nice balcony. Bathroom was clean and modern, however again very small. Staff were all really helpful. The buffet breakfast far exceeded our expectations, with lots of great options. Perfect hotel if your looking for a centrally located, clean, and modern hotel. We throughly enjoyed our stay and would definitely stay here again if in Rapallo.

    « Strategic location to visit many small village along the Ligure coast by boat »

    To be honest, Rapallo is not a nice city in comparaison to Santa-Margherita or Portofino but the Best Western is almost waterfront an a small walk from all boat departure to destination of the many port village , even the abbey San Fruttuso and also the Cinque Terre ( altough longer trip) The hotel as been recently renovated and is nice and confortable Very good breakfast in a convenient area with outside terrace Hotel staff are very friendly and helfull Public parking is just in front (easy in and easy out access) fare is reasonnable Restaurant close to hotel are just OK but if you want a treat in a real Italien restaurant I would recommanded the Ristorante ELITE , excellent food at fair price with true Italien cuisine . I found the restaurant using trip advisor and we were please with the evening see my review if you need more info

    « Simply lovely »

    We searched a quite a lot for a place in Rapallo, and chose this one out of a few that were available... And feel so lucky to have chosen it. Front desk were very helpful and kind, in assisting with dining and general information. Room was clean, spacious. The rain shower being the best to start the day or wash off after a day out. And the breakfast - one of the best ones in hotels generally and in Italy specifically. Great value. Great location. Already looking for the next stay.

    « Best Western Hotel Tigullio Royal »

    We would return to this hotel again in a heartbeat. We had a partial ocean view and the rooms are not only clean but upscale modern in design. The hotel staff is superb and go out of their way to help guests as well as to make sure they are enjoying their stay. And the breakfasts---not enough can be said about the superb breakfast that the Hotel provides from fresh parma ham to cheese to toast, to croissants, to eggs, to fruit, to frittata, etc. You name it they had and all was superb. The hotel takes much pride in servicing their guests. Location is great as well, close to the ocean, restaurants, activities etc. It is the perfect place to stay in Rapallo. Thank you Elena, Elizabetta, Andre, and Dante for making our stay so memorable!


Getting to the hotel ...

All directions
·From: All directions. Take Highway Autostrada Azzurra. Exit 'Rapallo'. Follow Via S. Anna, C. so goffredo, Via Mameli and Via delle Liberta. Drive straight in the direction of Rapallo center. At the roundabout before the Sea, the Best Western Tigullio Royal Hotel is on the left.