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Best Western Plus Hotel Kronjylland, Randers

4.0/5  - basé sur 168 notations.
Vestergade 51-53, 8900, Randers, Denmark - See map

Best Western Plus Hotel Kronjylland is centrally located in Randers only a few hundred meters from the main train station. The hotel is a modern city hotel with a relaxing and informal atmosphere set in historical surroundings with more than 100 years of unique history. The hotel has recently been redecorated in an intriguing international boutique style with an emphasis on quality, atmosphere and the beautiful architecture of the building. All rooms are well furnished with all modern facilities. When staying in Best Western Plus Hotel Kronjylland you are only a few minute walk from the busy pedestrian street with many great specialty shops and cosy cafes. Randers is an ideal base for exciting and varied experiences in Crown Jutland. Find inspiration for an eventful day in the hotel reception. Best Western Plus Hotel Kronjylland offers 3 meeting rooms with all modern and necessary equipment making it the perfect place for your special event. Our well trained staff is always available to assist you. When you choose to stay in a Best Western hotel you can always call our toll free number 8001 0988 (within Denmark) and make your reservation. A big Scandinavian breakfast buffet is included in the room rate. Environmental fees will not be charged and there is free Wi-Fi. Join our loyalty program, Best Western Rewards, for FREE and you can reserve your room with your Best Western Rewards card, no credit card needed. Guests who book through either www. bestwestern. com or www. bestwestern. dk do not pay debit card fees either. Best Western Plus Hotel Kronjylland offers a sumptuous Scandinavian breakfast buffet with a wide variety of cold and warm breakfast items. From Monday to Thursday the restaurant is open for a home cooked meal made according to Danish cooking traditions. A delicious homemade soup is served on the days when the restaurant is closed. In addition the hotel offers free Wi-Fi in all guest rooms and public areas.

Best Western Plus

Hotel Kronjylland

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Game room
    Game room
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
Traveler's Choice
 
based on 168 guest reviews
NOTE ISSUED
Excellent
65
Very Good
75
Average
24
Poor
4
Terrible
0
REFER TO NOTICE
Business Business
74
Couples Couples
45
Family Family
26
Friends getaway Friends getaway
10
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very nice place to stay - large bed! :-)"

4
20/06/2018

I like the location of the hotel and also, the cleanliness of the rooms and the whole place. Staff especially the receptionists are friendly. :-) Will definitely return here when I am back in Denmark.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Jodie O Thank you for your kind review! We are pleased to hear that you enjoyed your stay with us and will look forward to your return. Have a lovely summer. Kind regards Cecilie Ditlev Front Office

"Short Stop Okay"

3
01/06/2018

Clean, moderately sized room with decent bathroom. As hotel sits on a corner with two busy streets, there are no views. Ventilation required via windows. Parking available on site but limited. Breakfast was simple. Good for short stopover.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear BnLW Thank you for your review! We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Great hotel close to the railway station"

5
11/05/2018

Best Western Plus Hotel Kronjylland is a classical old hotel located close to the railway station. I spent one night there in a spacious nicely decorated room with comfortable beds, a modern bathroom, TV and free WIFI. There is a very nice restaurant in the hotel. It serves a very nice breakfast. The staff was friendly and helpful. A recommendable hotel.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Per Thank you so much for your kind feedback. It is highly appreciated. We look forward to welcoming you again in the future. Kind regards Cecilie Ditlev Front Office

"Really nice"

4
05/05/2018

I can highly recommend this hotel for stays in Randers. It is near to the city centre, the rooms are nice decorated, it is very clean and the staff is really professional and serviceminded. Bed and sheet quality is high! The breakfast buffet has a good selection and is if high quality. We will stay there again.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear FromHareskovby Thank you so much for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Really friendly pleasant hotel"

5
15/12/2017

As a female traveller often staying alone, friendliness and comfort is most important to me which this hotel offered. Very nice hotel, unfortunately on the night of my stay it only offered a buffet, which was OK but not ideally my choice.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Hannah Thank you so much for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Business stay"

4
18/11/2017

Overall a very satisfied stay at Best Western Randers. Clean room and good service in all levels. The staff was vere accommodating. Very delicius brekfast indeed. Will certainly stay here again. and can recommend this Hotel. And in fact that is very near to the railwaystation it is very easy to reach from way of traveling.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Lars Peter Thank you so much for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Very nice and cosy hotel"

4
09/11/2017

An overall very positive experience to vist this hotel - which it has been every time I have been there. Very nice decor and a lovely little courtyard. The staff is forthcoming and smiling. I missed an iron and an ironing board in the room but mayby I could have gotten one if I had checked with the reception (which I didn't).

Louise Sandst P, General Manager at Best Western Plus Hotel Kronjylland, responded to this review
Dear barbarawX4150IY Thank you very much for your wonderful review - it is always nice to see our return guests :-) I am very sorry, that you missed the information in the in-room guests directory, where we offer to bring an iron and board to your room free of charge. Should you ever be in the situation again, where you are missing something - anything - just dial 9 on your phone in the room and ask our front office staff for help. They come running, like you wouldn´t believe. :-) We hope to see you back again soon, and if I can be of any assistance, please do not hesitate to call me directly at the hotel +45 8641 4333 Have a wonderful day. Best Regards Louise Sandst Poulsen Hotel Manager

"Good hotel & will stay again"

4
25/10/2017

Good hotel, close to the city and walking distance to some decent restaurants and bars. There are also a few good running routes nearby if you need to clear your head after a day at the office. Rooms are clean and functional with the usual amenities. Only slight issues is the Internet connection is a little slow and Skype calls to family kept freezing / dropping. Staff are very friendly and helpful. The car park is quite small, so be careful if you park on the road outside. The staff at reception have a map of free car parks close by to avoid unwanted fines. Overall a good stay and will stay here again in the future

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Thank you so much for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Good stay"

4
20/09/2017

Good stay but a little bit expensive for the small room I have. But I think that is due to danish price. Hotel is about 8-10 minutes far from city center with its restaurants. Car parc is quite small but another free one is accessible by foot (2 minutes).

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Sinul Thank you so much for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Nice and convenient hotel near downtown"

5
20/08/2017

A nice hotel with a reasonable room, good location. I must say that staff is extremely friendly, the lady at reception is really helpful and customer focused. The hotel is close to the train station, also downtown is just a few minutes walk away. Recommended hotel.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Bence Thanks a lot for your feedback. We are happy to hear that you were satisfied with your stay and we would love to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Recommended stay in Randers"

4
14/08/2017

Nice, calm and clean room with a perfekt shower. Friendly, welcoming and helpful staff who gave is our room many hours early. Breakfast was not overwhelming but the coffee was good and you absolutely don't need not starve.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Pia Thank you for your kind review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"very nice hotel and staff"

5
10/08/2017

We have been here only for one night. Dinner was very nice and tasty. Only few option but all very good and at a proper price. Breakfast is good. Staff at the hotel Is a plus. All very kind and nice with us.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Anelbar Thanks a lot for your wonderful review. We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Great hotel, newly renovated"

5
26/07/2017

Due to renovations we got upgraded to newly renovated - better - rooms and they were great. Spacious and in general very nice. Free parking and good wi-fi. Breakfast very good and nice staff. Didn't try the bar, the restaurant or the garden, but I'm sure they're good. Should I ever go to Randers again, this is where I'll stay. Not very central, but only a 10 minute walk downtown.

Louise Sandst P, Chef  at Best Western Plus Hotel Kronjylland, responded to this review
Dear Sveos Thank you for your wonderful feedback! We appreciate all feedback we receive and we hope to see you again in the future. Kind regards Cecilie Ditlev Front Office

"Fabulous Hotel"

5
19/07/2017

This is a great hotel, the best in our stays in Denmark. The hotel is newly renovated and very well done. The rooms are spacious and very comfortable. The breakfast is great with many fresh options and plenty of seating. The hotel has convenient parking included and is also just a short walk to downtown Randers. There is also a nice courtyard and a bar always open for a nice evening drink. The only issue we had was the room got a little warm in the summer and it was difficult to cool down the room by just opening windows with a busy street outside, a fan would have been helpful.

"Location, location!"

5
23/05/2017

We arrived in Randers by train and this hotel is within 300 metres of the station. From entry, we just loved it. It has a beautiful interior decor and it's clean and fresh. We booked a Superior room and it was huge in size and came with a balcony. Our only criticism is that the light fitting above the coffee table is hung too low and we kept hitting our heads. The staff were lovely and we enjoyed having a relaxing drink in the open-air courtyard. The breakfast was excellent with plenty of choice of hot and cold foods. We would have liked to stay longer it was so nice. That in itself is the best recommendation!

"Lovingly restaurated old building"

5
14/05/2017

Location is great: is just 3 min from the train station and 10 min by foot to the Center of town. I took a single room, which is not big, but very well thought through, very functional. And indeed the bathroom is spacious. Everything is very clean and well kept. There is a lovely inner courtyard to relax. The hotel seems to have merged several -previously separate- buildings, so that there are stairs a bit everywhere. I find it adds much charm, but it can be a problem for some: make sure you ask for a room that is accessible without stairs.

"great place friendly personal"

5
14/04/2017

the hotel have a great location closed to the city center, the good restaurant was serving very delicious food in a resistible pries. i was enjoining my stay. the room was clean and quite the personal was helpful and friendly

"Thank you for a fantastic stay Kronjylland"

5
18/10/2016

Our stylish and well appointed Superior room was large and approximately 30sq.mt. The room was clean, had lovely furniture and a very comfortable bed. The Buffet dinner was delicious and plentiful and very good value for 149kr per person. The hotel oozed with Danish 'hygge' cosines. Excellent staff. The hotel is approximately 7 mins. Walk from the city centre.

Louise S, Receptionschef at Best Western Plus Hotel Kronjylland, responded to this review
Dear Jeanette Thank you so much for your kind feedback. We constantly focus on our guests have a great guest experience when they visit us. Hopefully we will see you again at BEST WESTERN Plus Hotel Kronjylland and please feel free to call us directly on +45 8641 4333 then we will do our outmost to ensure you will experience another enjoyable stay with us. Thank you Jeanette Kind regards Louise

"Done well overall."

4
04/09/2016

I had a great stay at this Best Western, the breakfast was awesome and the front desk was amazing. The only main problem was that the cleaning in our room's balconey wasn't very good. There were a big cup of cigarettes on the balconey.

Louise S, Receptionschef at Best Western Plus Hotel Kronjylland, responded to this review
Dear kji m Thank you so much for your feedback, it is highly appreciated. We constantly work to increase quality, cleanliness and maintenance in the hotel. Unfortunately the balcony in your room did not meet expectations, sorry for that. We will take action right away. We hope to see you again in the future. Thanks you so much Kind regards Louise

"Just good"

4
04/09/2016

A busineshotel on the outskirts of Randers, Danmark. Rooms are fine but noisy, excellent beds, ok bathroom, cleaning needs to be improved, excellent breakfast. Limited space on the 'carpark' just in front of the hotel.

Louise S, Receptionschef at Best Western Plus Hotel Kronjylland, responded to this review
Dear R F First of all, sorry for the late reply to your feedback. Your feedback is highly appreciated and I can inform you about all the windows in the hotel will be changed before the end of this year. The process is in place and we are aware of the noise problem which now will be eliminated. We hope to see you again and feel free to contact us directly the next time you book your stay. Thank you. Kind regards Louise

"Great hotel"

4
30/08/2016

Located 10 min walk from centre of town this hotel is very clean, and lovely. Room is large with separate bathroom area, full large shower. Linen lovely and staff friendly. Full breakfast was great, hot and cold dishes. It is on busy street so can be bit noisy but didn't bother us. Supermarket opposite.

Louise S, Receptionschef at Best Western Plus Hotel Kronjylland, responded to this review
Dear Pat0409 First of all sorry for late response to your feedback. Thank you so much for your feedback, it is highly appreciated. I can inform you the noise problem from the street is eliminated because we have changed all our windows to get rid of the noise problems. We know how important a good nights sleep is for our guests. Hopefully we will see you again in the future. Thank you again Kind regards Louise

"One night stop"

4
25/07/2016

We stopped at this hotel for an overnight stay. The hotel is located in a central location and a ten minute walk gets you to the central place of the town. The rooms are small but well furnished. The staff at the hotel is very helpful and courteous. We had breakfast at the restaurant and it was a moderate spread of essential breakfast items. All basic amenities have been taken care of by the hotel to ensure customer satisfaction. The hotel is well maintained and very much okay for a short stay at Randers.

"Average & Noisy"

3
14/07/2016

The location to town is pretty good - 5-10 minute walk. The breakfast was adequate with both hot & cold selections. However, the room was non-descript, lacked basic toiletries and, if you are facing the interior courtyard, you will hear noise from the bar next door until very late in the evening.

"Short Business Trip"

5
08/07/2016

Visited Randers for a brief 2 night business trip. Despite arriving late in the evening the hotel check-in was friendly and seamless. The room I was allocated was spacious and very clean. Breakfast provided a good choice of cold and warm food. Hotel staff were very attentive throughout. A good place to stay.

"Overnight stop "

5
06/07/2016

Rooms were beautiful and to the highest quality as was while hotel. Great location to access the town centre and square where a selection of good quality restaurants and cafes can be found. Would highly recommend this hotel to everyone and I would enjoy returning here on my next business trip.

"Western but by far not the best"

2
06/07/2016

We spent one night at this hotel and I will never go back there. I am very much surprised that this hotel has 4 star rating. In my opinion it is 1 maybe 2 stars. Rooms are tiny and lack any decor. Very plain, on the par with an average hostel. 3 levels are serviced by a single quite small elevator which creates queeus at the times of checkin and checkout. Tiny bathroom, no toiletries on offer and quite noisy rooms facing the street. That day was very rainy and to avoid getting wet (no umbrellas at the hotel) we accepted the offer to have buffet dinner at the hotel. The punishment for making this decision was severe. The buffet dinner had the following choices: turkey with roast potatoes or roast potatoes with turkey. Variety was overwhelming. There also was some salad pretending to be Waldorf salad which was not even close to the famous creation. There were also 2 types of bread and 2 types of butter fancily presented as a roll. Turkey was dry as a bone and tasted like cardboard. Even with those limited choices the single waiter was absolutely incompetent not being able to serve properly half a dozen unfortunate clients. To add an insult to the injury at the end of the dinner he tried to charge me an equivalent of $8.00 for a jug of tepid tap water. After rebuke that charge was removed but and excuse was that "other people did pay for the water". If he at least tried to make a sellable product out of this water by dropping a couple of cubes of ice and a slice of lemon but this never occured to him. I stayed in many Best Western hotels in different countries but never been to the one as bad as tbis one. Never again.

"Randers Best Western"

4
28/06/2016

We had a great stay in Randers at the Best Western where tbe staff was helpful and the room nice and comfy. The breakfast buffet was outstanding as well. Just ask for a room on the quiet side of the hotel.

"En enkel overnatning"

4
22/06/2016

Nice hotel. Booked the hotel with a discount and we had a nice night in a big and nice room. Did not try their breakfirst as we had other plans, but it looked very good from the distance. Would and will go there again.

"Modern and stylish "

5
12/06/2016

The hotel has a very good service and a free parking lot for guests. The rooms are very clean and the bathroom has a small hairdryer that can be useful. There is a supermarket in front of it (Lidl), the train station is also very close and the center of the town is only 5 minutes away.

"Nice but noice"

4
29/05/2016

Traditional hotel with traditional interior. Very nice rooms. Breakfast as well good. Service No issues. The only issue about the place is a noice from outside. IT was not dramatic but you could hear It. We managed and slept ok. But It can disturb. Rest perfect.

"Noise"

3
15/03/2016

Bad location because Hotel is between roads. Traffic noise is disturbing all night no matter what side of hotel your room is. Breakfast is ok. Rooms are nice. Staff is always very friendly. Small parking place but nearby big free parking area.

"Nice place"

5
09/02/2016

I was there two times in 2015 and had the same room 406, it's a good room. As is the hotel, excellent is actually the right word, and it's nice close to midtown. It's always clean and nice. The service from all groups of the employs, was in top, especially Amanda was very helpful, thanks. Likewise is the breakfast and diner, tasty and plentiful. Keep up the good work there, Best Western can only be glad, that they have you in there concern.

"Excellent hotel, great service"

5
17/12/2015

This is truly a wonderful place to stay. Very good rooms, newly decorated, excellent wifi, great service and outstanding breakfast. At times, parking is a problem, but that the only negative thing I can find, everything else is top class. Haven't stayed here since it was a "Clarion collection"- hotel, but it is just as good now, and redecorated. I'll be back - best in Midt-Jylland.

"Business stay"

4
14/12/2015

Stayed just one night. Very nice place unfortunately the hotel restaurant was closed on a Monday night so walked 10 minutes into the city centre where there were quite a few restaurant and bars to choose from. Nice room which unfortunately looked out over a pretty busy road which wasn't great. Bed was comfortable and breakfast good.

"Nice location - GREAT breakfast"

4
26/11/2015

Stayed at this hotel for a single night last weekend. The beds are comfortable ... I have seen better pillows to be honest, but they did the job. Room was spacious with a great view to a quiet street corner and the combined toilet/shower is in a separate room. Everything works as you might expect. The reason for the extra star on this review is that the hotel is beautifully designed in the lobby area and especially in the breakfast room. I will attach a couple of pictures although they do not fully convey the nice experience. Oh, and the breakfast buffet was terrific as well ^_^

"Always smiling friendly staff"

4
04/11/2015

I always arrive late in this hotel. Staff is always in good mood and I get friendly professional service. Rooms are nice and breakfast good with lot of choices. Only small inconvenience is to find parking place, but I have always found one. I can warmly recommend this hotel.

"Smart and Friendly BW Hotel in Randers"

5
23/10/2015

This is the 2nd time I have stayed at this hotel. I think the staff are very hospitable and knowledgeable. The rooms are smart, well equipped and of a very decent size. The bar is cosy and the hotel has superb (FREE) WiFi throughout. I will stay here again when I am next in Randers on business.

"The hotel was very nice to stay in"

5
27/09/2015

My room was clean, well equipped and well laid out. It faced the main road, so there was a little noise, but not bad enough to disturb my sleep. The breakfast selection was more than sufficient, and everything that I had was very good. The bar area was small and quiet, with a small selection of beer, but it was fine for me. The reception was also good. There is a small area for hotel L parking, with limited spaces, but there is also some street parking. I visited the bar one night and asked for some food. I was told that the restaurant was open, but I explained that I just wanted something small like a salad, and the girl from reception went into the kitchen and brought me out a salad, which was perfect. Her helpfulness was something that I really appreciated. The staff also remembered my choice of beer and my room number which was very professional. Overall I think the staff were brilliant, and extremely helpful, this turned a good stay into a great stay. I highly recommend this hotel.

"Great stay"

4
08/09/2015

We had a one night stay at this hotel and it was a very nice experience. Big room, nice location and a great breakfast. Its only a few minutes away from the city center and the Rainforests of Randers. For dinner we dined at the restaurant the hotel uses as they don't have their own restaurant and it was a very nice experience - great value and if you get the hotel to write you a note you will receive a 15% discount

"Highly recommended"

5
29/08/2015

Great hotel with very friendly staff and excellent breakfast with hot and cold dishes, cakes and fresh fruit. Nice backyard for hot summer days. Free parking. Only disadvantage was a small parking area.

"The good and the bad making it hard to rate"

3
23/07/2015

Luckily we stayed in this hotel for only 1 night on a group tour. The public areas of the hotel are lovely and nicely decorated but the rooms are pretty basic and we had saggy beds. The bathroom we had was a reasonable size with a very good shower. The room was clean and the linen OK. The location is within easy walking distance to the centre of town. The service was excellent and the staff all speak good English. Our room on the 2nd floor fronted the main road into the town which was very busy and there was also a railway line behind the road. The room was pretty warm, with no air-conditioning, so we opened the windows for some fresh air but had to close them for the noise. Even with the double glazing the noise was loud with the windows shut. The WiFi was free, strong and reliable. Our travel company had booked another hotel in the centre of town but due to a fire they moved to the Best Western. The hotel has potential but not with the road and train noise.

"bread shortage in randers, denmark"

3
30/05/2015

every morning had to ask for bread to toast , was given one slice for my wife and one slice for myself, ..not good. also had to ask for hot water , and all hot items were in very short supply, on one occasion nothing left [email protected] 10.00 am, breakfast on until 10.30am if booking this hotel , take a loaf of bread.. back rooms come with free alarm wake up calls ,,,,trains constantly running close by no resterurant facilities , closed completely after breakfast. hotel not in a good location, unless you want to be close to a railway station, buildings facing hotel in very poor condition. not what I expected for Denmark, Glasgow is a far cleaner city.