Best Western Hotel Riverview Inn & Suites,  Rahway

4.0/5  - based on 324 guest reviews.
1747 Paterson Street, 07065-5617, Rahway, United States - See map
+1 732 381 7650 +1 732 381 6753

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> Room 1

1 adult

 

Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 325 traveler reviews
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Can't decide between the city and the country? You get the best of both worlds at this Rahway hotel that boasts the best real estate around. This Rahway hotel was built in 2004 and features all modern amenities and comforts. Near New York City, you can spend glam evenings in Manhattan sampling the endless decadent restaurants, and evenings tucked away in a quiet, comfortable hotel. You really can have a vacation where you get it all. You'll also be near Atlantic City and Great Adventures Amusement Park. See how your luck is holding up or opt for a guaranteed adrenaline blast. It's the perfect spot for an adults only vacation or family friendly fun. This Rahway hotel has an indoor pool, so there's no need to go far to relax. Nothing beats a little poolside lounging or indulging in a few laps on your vacation. There are a number of local restaurants to try. A variety of cuisines are just a stroll away, so start preparing your palate now. Take a walk to Liberty State Park after dinner for a romantic interlude. Rahway, New Jersey hosts an endless supply of entertainment, cultural activities, and adventure. You can also try the Rahway Train Station for a different way to travel. Many guests come to our Rahway hotel on business. A few travelers who call us their home away from home are employees of Merck Company, Sunbelt, and Advanta. Enjoy complimentary Internet access to get business taken care of. Wi-Fi isn't the only perk that's free. Our full complimentary breakfast features hot waffles, yogurt, fruits, cereal, pastries and our gourmet 100% Arabica coffee. Reserve your next vacation at Best Western Riverview Inn and Suites, where location, service, and quality are top priorities! Enjoy your stay. Hotel currently in the process of remodeling guest rooms. We apologize for the inconvenience.

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Room 1

Guest reviews


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based on 325 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
129
Verygood
 
109
Medium
 
41
Poor
 
23
Horrible
 
23
Business Business 78
Couples Couples 62
Family Family 127
Friends getaway Friends getaway 24
Solo travel Solo travel 21
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Riverview Inn & Suites,Rahway
  • 2
    « Bad Service »

    I was unsatisfied the hall way was stink, towels look like they never washed. I checked in for 30-45minutes and took a quick shower. I was looking for a remote tv for 15mns and I finally called the front desk and ask, she told to come grab it downstairs. I packed my stuff, I went downstairs to check out and asked for a refund she told me that I have to speak to a manager. The next day I called the manager he said he would not refund the money. I told him I understand your business but at least I need to get some of the money back he wasn't comply with me.

    2
    « Not the worst place I have been but not a good value. »

    I was working in New Jersey and the nice hotel I was staying at was booked solid so I tried staying at this place. It is not terrible but it has more problems than it should for the price and I was mostly unimpressed by the apathy towards guest concerns by one of the desk clerks. My biggest issue was the fact that I woke up being bitten by a bed bug one night. I am not a person to get all worked up over minor inconveniences but this is something I do not take lightly as I don't want to bring these bugs into my own home when I leave. I killed the bed bug and took a photo. The other issue was that anytime it would rain, the floor in my room would be wet near the heating unit/window. I don't appreciate needing to take extra time to change the socks I just put on in the morning due to stepping on soggy carpet. There were minor issues with the room like the bathtub drain having issues, the obvious smell of other guests smoking in their rooms, and the couch was kind of a piece of junk but I can normally look past things like that. This place should be about $30/night cheaper with these types of issues, in my opinion. I don't plan to stay here again.

    1
    « centepide, wet bed, bath stuck »

    first, we arrived and took showers, the bath was stuck. No water is draining. Then, my friends find blood on their room's towels and their bed are wet. Then other friends (in an other room) find horrible centepides. Yes, more than one... first day here and it is horrible.

    3
    « Unhappy with no houskeeping service after asking housekeeping to come back and we were seen leaving... »

    Paid a lot of money for two nights and when housekeeper came to our door was asked to return in one hour. We left 45 minutes later and housekeeper saw us leave but no attempt was made to return to our room to clean it even though housekeeper was in the hall and saw us leave.

    5
    « Great Stay! »

    I experienced a quick check-in, with a clean room, great breakfast, fast wi-fi, good price. I enjoyed the river view with coffee in the morning. It was a pleasant surprise. On check-out, staff went the extra mile to looked up my rewards # to add my stay to my account.

    4
    « Excellent Value for the money! »

    Excellent Value for the money to attend the USATF Youth Indoor Track Meet in Staten Island, NY! The room included a Jacuzzi tub which was a treat for my daughters muscles after competing their last running events! The location of the hotel to Ocean Breeze Athletic Complex required daily Bridge/Expressway tolls fees. But overall, a good hotel experience.

    5
    « Great place »

    I've stayed there a ton of times. Never had any issues and the price is pretty good to stay. The hotel is usually quiet and I like the business center when I need to do business on the computer. The pool is great too!

    5
    « NYE stay. »

    Couldn't find a hotel within a reasonable price in NYC for New Years Eve, so I searched nearby hotels in Jersey. Best Western was the by far one of the most affordable hotels in the area and also had good reviews so I decided to stay there. Which was a great choice!

    5
    « Great service from Greg and Elias »

    The staff is exceptional at the Best Western Hotel in Rahway. If you are looking for excellent care, go and see Greg or Elias. These beautiful gentlemen go above and beyond to help every customer with the utmost concern and care.

    5
    « Grateful place trelax »

    I have stayed here several times and every time as pleasurable. Great staff, clean rooms. The hotel is tucked away off route 1. A little tricky to find if you have never been there.otherwise, it is a great place to relax and get away.

  • 5
    « Stevens family stay »

    They are always helpful the staff is great and if there are any problem the manger take care of it immediately we would recommend this hotel all of the time staff is great hotel is family friendly great

    4
    « Good Stay »

    We had a really good stay over all. The staff are very polite and helpful and the hotel is clean. My only issue was with the breakfast options. What they offer is great; however we have been going to the hotel when we visit family in New Year for over 10 years. The selection use to be really great and was one of the reasons we choice it. The food and variety is still good but not what we had experienced in years past. Otherwise, still our favorite place to stay for the price and convenience to Staten Island, NY.

    1
    « Bed bugs beware..... »

    Stayed here overnight and the next day there were bed bug welts on my arms, hands and neck. More than a little angry - have to throw out luggage........It was too bad I had this experience as the breakfast was pretty good and the room seemed very comfortable.

    5
    « Great place to stay »

    If you need a place to stay in Rahway Best Western is great. If just over night or for a fun weekend away. Close to the train for NY if you choose or Routes 1 & 9 or GSP or Turnpike for any convience.

    4
    « Good place »

    Staff and especially Ernest was very welcoming and friendly and breakfast was good although too monotonous but I liked the place. They need to clean up more especially the bath otherwise it's a lovely place

    4
    « Two overnights as stopover »

    Very nice staff and clean, comfortable room on two separate nights coming and going from Newark Liberty Airport. Easy to access driving from souh but more difficult to access from the north when we returned. Motel seemed a very good value to relative to others in area. We had a very good experience overall (but at check-in on Saturday night our keys did not work at first). We would stay there again of we fly out of Newark Liberty.

    5
    « God send! »

    My family was stranded at the Newark Airport, THE only hotel available for 4 adults and two children was the BW Riverview Inn. The room was clean, and well appointed, not fancy but welcome. The staff was friendly and helpful. We had two queen beds and a hide-a-bed. Things were separated enough we did not feel cramped or like we were stepping on each other. The grandkids got to swim in the pool, and this made their trip.It was reasonably quiet, room was cool, so we all slept well. There was some great order out that delivered to ur room! Breakfast was good, hot, good choices, and not over crowded. The price was reasonable as well. It was a relief after a struggle at the Newark Airport. We were able to get to La Guardia on a nice drive too. Thank you!

    5
    « Clean, comfortable and quiet »

    This facility is one we have used previously as it was clean, comfortable and quiet. Personnel were helpful and efficient and the breakfast was tasty even though it was mostly processed foods. The only negative was the condition of the carpet in our room - it needed to be shampooed. The rest of the room was clean and in good condition.

    3
    « Pricey for what you get »

    My room smelled funny, the hot options for breakfast were scarce. They only put out a small amount of eggs at a time, so people had to keep waiting for them to be refilled. If you didn't want to do that or missed breakfast, or were looking for lunch or dinner, they were no decent options within walking distance. Just a few fast food places. I had little interaction with staff, but they were nice.

    4
    « very good hotel with lousey towels »

    I guess if the only complaint you can have is poor quality towels thats not so bad. Room is very spacious and personnel at hotel are excellent. I have stayed here on every trip,approx. 8 times per year, and I have been very satisfied with my stay.

  • 5
    « More than I expected »

    Overall experience excellent. Completely satisfied with room, staff, and location..Breakfast was included with good options. Staff were polite and helpful. The room was very spacious. I would book with them again.

    5
    « Convenient and friendly »

    Really enjoyed my three day stay here. Friendly staff, clean rooms, comfortable bed, free and quick internet, very quiet. The price I got through Expedia was very reasonable. It was about one mile from "downtown" Rahway, where there were some great restaurants, wonderful performing arts center, even a "cat café".

    5
    « Nice value south of Newark NJ »

    Value priced gem for visits to Newark/NYC area; just a bit south. Free Parking, Breakfast, Internet. Somewhat quaint value priced hotel next to river/inlet. Shopping and restaurants nearby on main road route 1/9.

    2
    « THE WORST BED EVER »

    avoid room 209! There's NO WAY that could even be considered a mattress. We felt the coils and springs digging into our backs all night. I called down to the front desk and invited the clerk to come see for himself (he didn't) only apologized and said there was nothing he could do. After not getting any sleep, I went down to the front desk the next morning to complain. Again invited the clerk to come see for himself. He said he'd send up a house keeping manager. No one showed up. Nothing was done. Just another lame apology! Because of this I WILL NEVER BE BACK and hope all who read this will be on notice for the terrible beds and even worse apathetic customer "service". Dont get me started on the paper thin low quality towels!

    1
    « Terrible place »

    This hotel had the worst house keeping, stayed 4 nights and was not able to get any towels after the first night or even any toilet paper. The room was not only dusty it smelled, I had to have them replace the shower curtain because you could see the dirt on the white one hanging.

    3
    « close to the station »

    you get what you pay for. this hotel in only 15 mins away from a station on foot and it not thats bad. there are some restaurants you can go to. the room was okay. i felt a little bit dark but the stuff were friendly and nice.

    5
    « Best Western Hotel - Rahway, New Jersey »

    Very satisfactory hotel! It's a bit out of the way from NYC, but with reasonable rates and for using the New Jersey Transit Trains to get into NYC and the Newark Airport, it's still a great deal. My room was very comfortable, and I enjoyed the complimentary internet in the room. The breakfast was good. Keep in mind it's not 4 or 5 star quality, it's still good, fresh food to start your day. I usually visit NYC and New Jersey every year in the winter, as hotel rates at all the Best Westerns in the NYC area are a good bargain, but I had an event at the Javits Center that brought me to the greater NYC area , and I was pleased to be there and enjoyed the nice end-of-summer weather. I look forward to coming back in 2018!

    4
    « Rahway Delight »

    The BW in Rahway was a terrific experience during my 11 day stay in the area. Quiet, serene with a excellent staff and facilities. Dining area clean with lots of amenities, however, breakfast choice, specifically with eggs/meat choice could use some improvement. However, more than enough items to accommodate vegans as well as meat eaters.

    5
    « Great Hotel »

    I would revisit them, if I have an opportunity . One of the best in the area. The best part is the indoor Swimming pool. Staff was great, especially Tina, who is a big asset to the Hotel. Great Breakfast too.

    4
    « Happy Slappy »

    Upon arrival at the hotel everything went very smoothly. When I entered the room I found it clean with no complaint. The breakfast was great and the staff was courteous. I would recommend this hotel. The neighborhood is also very convenient.

  • 1
    « The Trip from Hell »

    No Cribs, Moldy Shower Curtain, Dirty Sofa Bed, No Channels for kids, Subpar Air Conditioning. This hotel used to be run much better. This was the biggest waste of money. I paid Best Western $150 dollars to be inconvenienced. Their customer care line is a joke to. Dont stay at this hotel especially if you have younger children.

    1
    « Filth »

    Nauseating. If anyone has any class about themselves you should not consider staying at this "motel." The floors are disgusting, the furniture is disgusting and the staff is unprofessional. The lobby area gives you an impression that it's a descent place, however when you open the door to your room you almost 'throw up."

    1
    « Never again »

    I went down to NJ from Boston to spend the weekend with some friends that we haven't seen for about 2 years. We brought the kids to the pool and were having some good time when all of the sudden this guy came and shut down the pool stating that his boss measured the chlorine levels over the phone and it was low. So i asked the guy to show me his test and yes, he just said that his boss measured it over the phone or whatever. I've been member of this chain for a period of time, and this is the first and last time I will stay on this property. There are plenty, I mean plenty of options around and the only reason I choose to stay on this hotel was for the pool and for the very and only reason I choose this property we were told we couldn't use it? So if looking for a unpleasant experience and rude staff that the only explanation they give to shut down the pool is a non-sense BS, yes, go ahead and stay here. Not me, not ever again.

    4
    « Family Reunion Weekend »

    It was a good weekend. Just a little to crowded that weekend. The pool was too small as well but great for the kids. The adults was looking forwarded to spending time in the pool but once they saw how small they changed their minds. Overall it was a okay weekend.

    5
    « Best Value in the Woodbridge NJ Area »

    The hotel is well located and next to the scenic Rahway River. The hotel offers clean, comfortable accommodations, a great continental breakfast, an indoor pool and a fitness center. In my opinion, it is a great value and we appreciate having this gem available when we visit relatives and friends in NJ.

    3
    « Budget option »

    This hotel wasn't a bad option. The location was okay, it was confusing to get to & from the highway. (You can't make a left into the property from the road, but you have to go about a mile down the road and take a u-turn). The room was good. It was clean, but could use some improvement. (Wallpaper peeling off the wall in a few areas). It was quiet, though and beds were comfortable. Staff was nice. The breakfast was decent. Waffle maker, bagels, cereal, etc. Overall, not a bad option if looking for just a one night stay.

    1
    « Great place to stay and friendly staff »

    I wouldn't hesitate staying there again, I was there for 3 days. Very clean, nice pool, helpful staff. Quite not near an airport or busy roads. Restaurants near bye or delivered to the hotel. Very clean rooms, a good nights sleep, what else do you want or need.

    5
    « Pleasant stay. »

    Very clean hotel and professional staff.Location was excellent for my travel plans. Breakfast was very fresh and the attendant was very helpful. If I'm in that area again, I would definitely stay there.

    3
    « Where is the view of the river? »

    Checked in earlier this evening without a reservation. Front desk clerk quoted me a fairly high rate for the area. I pointed at my Best Western Diamond Select card (BW's highest tier) and asked if he could help me out at all with the rate. He very condescendingly responded that the card was for earning points, not for negotiating rates. I wanted to tell him that I've spent 125-150 nights a year for the past 6 or 7 years in BW properties and am fully aware of what the card is for, but decided it wasn't worth the energy to argue with him. I needed a break from the NJ Turnpike traffic and agreed to pay the standard rate, despite the fact that most Best Westerns discount the rate when I ask for a discount based on me having their highest tier status. The hotel probably has like 100 rooms and maybe 10 of them have an actual river view, so don't be fooled by their name. You will likely have a view of the parking lot or the nearby highway. Rooms are old and tired but reasonably clean. For the average traveler this hotel is fine, but if you are loyal to BW and expect any kind of recognition, keep on driving.

    5
    « Great place! Great community and beautiful view! »

    Very clean, friendly and hospitable place! Ernest the manager is very outgoing and the staff is always willing to go the extra mile to make you feel at home. This is a wonderful place and I visit often!

  • 2
    « Some Nice Views but a Tired Hotel »

    The hotel is situated right next to the Rahway River and the yatch club. A few corner rooms have a nice view, but the rest are parking lot or highway. My corner room had nice windows and a pleasant view, but I won't be back. The hotel is small, understaffed and tired. Workout room is tiny, and the pool is almost as small.

    4
    « Breakfast »

    Breakfast is only till 09:30 when the staff takes off all the food from the buffet already at that time so if you would come at 09:30. there would not be any food left. No vegetables are served either for breakfast. Otherwise, the variety is OK when on time.

    4
    « Good value and location »

    This was a pleasant hotel to stay in. The staff was friendly and the breakfast was very good. It was quiet and there was a nice trail by the river. The location was great for us since we had to attend some events in downtown Rahway. Walking distance is less than 2 miles to downtown, also. We tried to go back when we visited, but since the value is good, it was booked a month in advance.

    4
    « Our over night stay »

    I booked the hotel through hotels.com and got a really good deal. We stay at this hotel whenever we are in the area, probably 4 time a year. We like the clean rooms and comfortable beds. The breakfast isn't that great, but it at least is something to eat. I would suggest that they do serve breakfast until at least 10:30AM. Some of us don't like to wake up that early to eat. Especially after being out late the night before.

    4
    « better than expected »

    I stay at different hotels in the Newark Airport area approx. 5-6 times per year. This is the first time for me at this hotel. Long ago I stopped staying at Best Western as they had all become quite run down. I recently noticed that an overall improvement in this chain and the Rahway Best Western is no exception.The room is spacious,clean and well appointed. Certainly a very good value for the money.

    5
    « Family visit »

    Great hotel close to family in north jersey. Clean rooms. King room has a separate sitting area that is a plus . Breakfast selections were good with hot and cold food options. I will definitely use this hotel again when in north jersey

    5
    « Everything Great Here! »

    This Best Western on Route 1 in Rahway, New Jersey was conveniently located and had a wonderful staff, all of which were very accommodating. There was excellent maid service and an a very good variety of breakfast items. I used the computer room every day. I would recommend this motel whether you need one for a business trip or just a leisure family trip.

    5
    « Pleasantly surprised »

    I saw some reviews that were negative about this hotel, but I was very impressed. I don't know what the neighborhood is like, but it is near a very busy major road. It is set back from the road a bit and backs up to a river making it feel very peaceful. The hotel grounds were spotless, the room was large and clean, the bed was very comfortable (not rock hard and not too soft), the staff was great. I would definitely stay here again.

    4
    « Excellent hotel manager »

    The hotel manager Earnest is excellent, personable and always have a smile on his face. I cannot say enough about him. He handle my reservation with such care and his leadership reflects in front desk staff.

    4
    « Very comfortable »

    Stayed for 4 days to visit NYC. Booked the double queen suite. Had a minor issue trying to figure out the thermostat,front desk very accommodating and in no time they fixed it for us. Breakfast was wonderful. Multuple selections of items and plenty of room to sit.Very polite staff. Pool is quite small and shallow,but nice. Would definitely go back again.

  • 5
    « Good motel. »

    All staff were friendly. Room was spacious and clean. Breakfast bar every morning, with good selection of food. Only small complaints were that pillows were too whimpy and hotel access is a bit difficult. Would stay there again.

    5
    « Amazing stay »

    I would recommend this hotel to anyway. Our stay was amazing and we stayed a extra night. The staff is great and the cleanliness of the hotel gets 5 stars! We will be returning to Best Western in the near future!

    4
    « Great stay »

    This hotel definitely served its purpose. Stayed for one night with friends to go out for a night of drinks / dancing. They even called a cab service for us! Very clean hotel with continental breakfast, friendly staff and great atmosphere. My only issue was the way my GPS directed us.

    5
    « Nice Accomodations »

    Reasonable accommodations. Convenient location. Close to restaurants. Very clean and the staff was very helpful. I plan on staying here again and recommend it to anyone. A great place to stay if youre in the Newark area or want to be close to New York City.

    5
    « Great hotel in Rahway NJ »

    We work in the Rahway area several times a year. First time we stayed at this Best Western and we will be returning!! We got great service, the facility was clean & well maintained, the staff professional and organized. Have to call out Ernest R., the General Manager. He provided us with outstanding customer service, made sure that all the changes & updates to our reservation were taken care of & everything went smoothly.

    1
    « Bad Hotel »

    The entire hotel smelled like cigarettes and it was a non smoking hotel., the food was horrible. I will not be booking at this hotel ever again. The overall cleanliness of the hotel was poor. Felt very uncomfortable

    5
    « Best rest you will ever have »

    I've stayed in many different hotels. Sometimes for work and other times for leisure and travel stops. I've always had a difficult time falling asleep in a hotel bed, but with Best Western I've never had difficulty. Their rooms and some of the coziest I've ever stayed in. The beds, are by far the most comfortable of any hotel chain, I've ever had the pleasure of resting my weary head. Thank you Best Western. You've taken the stress out of my sleep.

    4
    « My Hotel »

    I love the rate and quality of the hotel, however this particular stay I called to see if I will have access to the pool and they stated yes, however when I came on check in that was when I was informed the pool was out of order.

    1
    « Don't book unless you have to »

    Don't book a room near the elevator. I couldn't sleep. You could hear everything. People getting in and out, the bell dinging, people going from room to room, breakfast was crowded and the eggs were gross. I am a member of Best Western rewards, but this was not a great experience.

    5
    « Enjoyable stay »

    The staff was friendly and helpful from check in to check out. We found the entire hotel, including the indoor pool and breakfast area to be immaculate. Our bed was very comfortable! We will definitely return for another mini get away!

  • 5
    « Overnight Stay after arriving at Newark Airport »

    This hotel is a nice convenient place to stay after flying in to the US. There are short driving distances to NYC or to PA. The hotel is nice and clean. They include a nice hot breakfirst within costs of the stay. It is definitely to be recommended.

    4
    « Clean and inexpensive »

    Great value for families wanting to visit New York but not pay New York prices. Clean, has option for breakfast and staff is friendly and accommodating. Rooms have small sitting room at entrance, fridge and sink. Pool is added bonus for kids.

    5
    « Pleasant stay »

    Very helpful staff, hotel with good facilities. The hotel is situated in rahway, a pleasant riverside walk by the side of the hotel, with views of inbound aeroplanes heading to Newark airport. We used the hotel as a base for visiting NYC, as we didn't fancy being in the city itself and were happy with the choice. We were given a room with a suite.There is free WiFi, tea&coffee facilities, fridge&microwave along with a complimentary breakfast. Very good value for money, We'd definitely stay there again.

    5
    « Great Staff, Great Value »

    Terrific staff and a great value for the money. Loved the river walk. Good location. Convenient to everything in the area. Complimentary breakfast was very good. We have never been disappointed with Best Western, but this hotel moves to the top of the list.

    4
    « Great place »

    Staff was excellent! Check in was smooth even though invoked the wrong date thru Priceline. They worked with me and fixed it. Room was very spacious, beds was comfortable. Nice seating area in room with small couch. Bathroom was good. Indoor pool and small workout room with some cardio and a universal machine. Breakfast was good. Plenty of parking and close to shopping and restaurants.

    1
    « Bad room /Bad services »

    We stayed in this hotel on sep 22nd and as soon as we checked in to our room we noticed that our bathroom door lock wasn't working.And it wont close completely. So i called the front desk and notified them, the front desk person (his name is Elias) told me they don't have any other rooms available and offer me 10% off on my room bill and I accepeted it. After and hour we went to the city and came back around 10:30 at night and noticed that our room A/c not working and the room temp is 75 even though the thermostat is set for 62. I called the front desk again and talked to Elias again and he said may be the went is closed and I asked him to come and check it out. He told me we will be come in to check it out in 10 min. Same time I asked for another room ( and he said no room availble) After waiting for more than 30 min i called again for another room same answer no rooms availabe. So i went in hotels.com and bestwestern web and found they do have room available. and show that to the guy and told him that either he give me a new room or I am leaving now. Only then he gave me the room.

    4
    « Nice Place to Stay »

    This Hotel is a Great Place to stay for the area and the price. It is clean and safe and quiet. The staff is polite and make you feel at home. It has a good breakfast and near a lot of stores and restaurants. I would recommend to anyone.

    4
    « practical and affordable »

    We booked at this hotel on our way home from DC. The hotel is well situated not too far from NYC and I think it was renovated as it was clean, the beds very confortable and wifi worked fine. Did not use the pool nor the breakfast as we left too early. Staff helpful and courteous.

    2
    « Sorry for changes »

    We had stayed at this hotel in years past with better service and food being offered. First the breakfast was not as full and did not have the variety that we previously had. Also we called in a maintenance request twice to our room with the reassurance that the maintenance would be up which never came. Also there was someone hair in the bathroom that was not ours as it was a different color and texture. There were also questionable stains several places on the rug.

    3
    « With Price this is Avg hotel »

    You will be getting a Avg hotel room with this much more price. There is no exhaust fan in bath room and its quite old rooms. which needs renovation.Will think again if needs to stay here.Location is good and near to restaurants and airport, near I 95

  • 5
    « More breakfast »

    Our visit was very good. It would have been nicer if there was a little bit selection for Celiac health condition. It does not have to be much. The pool could be a bit warmer, while we sat in the pool area I tried to go in the water and I found it to cold and 3 other couples who had come in to swim left because the water was to cold. I would still recommend this hotel to everyone.

    3
    « Average »

    Summarizing my impression leads me to say that this Hotel it's not bad. Room was pretty clean (and for us, a family of four, that's the first thing we care of), room service too but breakfast didn't convince me. Few choices and too crowded. The location it's nothing special and finding the Hotel (near a large road but not easy to find the right turn....) was at first difficult. At the reception, nothing bad happened but,......when we checked in (at 3 pm) the guy had left a message "back in a moment, sorry", but he was around and saw us, (he was in the alley I recognized when he came back) , but we waited for 10 minutes. Nobody around. Only us. Repeat. Nothing bad but....Overall I just say average. And I'm generous.

    3
    « My Quick Stay »

    I had to book a hotel in New Jersey to attend a funeral of a loved one and found this hotel suitable; however recommend that they ensure bathroom curtains are clean and the hotel desk staff are always courteous and friendly to customers.

    4
    « Summer Family Vacation »

    Best Western Inn & Suites Booked 3 Rooms at the BW, mid-July on our First Leg of our Family NJ-NYC-Niagara Falls-Washington DC Tour. We had Two suites and a King Room to accommodate a Family of 7 comfortably. 6 Adults,1 Teen. Worked with Manager, Mr. Ernest Rodgers on setting up the rooms on same floor. To our surprise!! It worked out as we Planned considering it was over the phone Arrangements Cali to NJ. The Rooms were Spacious and clean for the most part. The Hotel Staff -Front Desk, Dining Room to Guest Room Service were Hospitable and Helpful. Heads-Up: Get Down to Breakfast EARLY. Get it while it's Nice and Hot meal to include: Scrambled Eggs, Patty Sausages, Cube Potatoes, Waffles, Cereals, Oatmeal and Bagels. Fruits Included: Apples, Oranges, Bananas. Juices: Apple, Orange, Milk, Coffee n Tea. Dining Room had a Large Flat Screen TV to catch up on Local and National News. We had an issue with Parking as it filled up COMPLETELY during our weekend stay. One had to be in place by 11pm. Took me until 1am to catch an opening as guests were leaving. Whewww. Made for an interesting night as I wasn't trying to get our HERTZ SUV 15-day Rental towed within 1st two days. RECOMMENDATION to Guest Room Maintenance: Vacuum at Base of Beds and baseboards.

    3
    « Could be better »

    I stay in rm.415, carpeting was worn and dirty needs replacing. Awful time getting hot water for the shower. Breakfast was ok. I'll be staying there next month which will be my last time stayng there.

    3
    « just an ok stay »

    The bed was very comfortable. However, the towels were similar to sandpaper on my skin. They were VERY rough. The upholstery on the couch and chair in the room were soiled as well as the room darkening shades. They were just dirty from being used...apparently alot. Night clerk and afternoon clerk were friendly, evening clerk was not friendly.

    5
    « Great stay! »

    My husband and I took our kids on vacation to see the Statue of Liberty and we stayed at this Best Western. There were five of us in our room and had two queen size beds and a pull out sofa. Plenty of room! The bathroom was a good size with a roomy deep tub. And the beds were very comfortable. Normally I don't sleep well due to a health issue but I slept very comfortably here! The hotel staff were very nice and helpful and the pool was nice as well. A little small but it was perfect for us. The breakfast had great selections: eggs, sausage, waffles, pancakes, yogurt, fruit, bagels, toast, etc. It was a nice selection especially when you were there for four days. There was a Popeyes chicken next door and a Burger King across the street. We found a pizza place called Pizza Time and it was really good pizza. We ordered it two nights in a row. Try it! We would definitely stay here again.

    4
    « Vacation Roadtrip »

    Hotel was to standard. Was more than adequate for our family of 5. Would stay again and recommend to others. Only drawback is the road to get to the hotel. General location of hotel was very good as it was close to everything we were looking to do.

    1
    « July 4th weekend from Hell »

    terrible place. DO NOT STAY HERE, the place is a dump! the furniture was disgusting dirty as well as the rugs, the doors creaked, the toilets and bathtub were dirty. They ran out of bathroom towels...what hotel runs out of towels! I was appalled, we changed rooms and it didn't get any better.

    4
    « Good for price »

    We stayed at this Best Western for 4 nights. The rooms were clean but not the most comfortable. The towels, while clean, were very rough. The staff wasn't always tbe nicest and barely talked to you if you didn't greet them first. The breakfast was ok but went fast so get there early.

  • 4
    « Family trip to NY »

    as a family of four with my infant child, stayed for 2 days, and our exp was very nice and staff is awesome...room was pretty clean with coffee and microwave...free brakfast was also good with options for vegan people....

    5
    « great time and close to everything »

    i loved the location by the river that was the most amazing, the breakfast was ok but the service great . i recommend this hotel , for sure ill be back soon because the prices are average and always they have some deals

    4
    « Inexpensive-Great Value / Convenient location / Great stay »

    As a family of three, with a six-yo, we stayed at the Best Western Rahway Hotel for a week in June 2016. Overall, our experience was excellent. The staff was extremely polite and helpful. The room of two queen-beds was huge, clean, and comfortable. The hotel may need some refreshing (old wallpaper, paint, old carpet) but it was clean without any bad smells throughout. The little gym and swimming pool were really rewarding after a long and tiring day of visiting nearby NYC (20min). The breakfast was sufficient and as advertised, and the person responsible made sure we were all happy and full starting our day. And the most important, the price per night was very competitive comparing to other nearby hotels. I strongly recommend this hotel, and next time we go to NYC we stay at Best Western Rahway again.

    5
    « Great »

    We have stayed at several Best Westerns and found them all to be great. The one at Fort Belvoir MT. Vernon in Alexander VA along with the one in Rahway are fantastic. The one in VA we have used often when visiting my brother and his wife before his passing. We also stayed here when he was interned in Arlington Cemetery. The staff was very helpful to us during this trying time.

    1
    « Not a decent/clean accomadtion(s) »

    I am rather chagrinned to read these other reviews. We were there for six nights, June 8-14, 2016, occupying a king bedroom. First night no linen in the bathroom the night we arrived. The rugs had not been vacuumed in months and the noise from other rooms was unacceptable. The bathroom and toiletries provided were lacking. For example the towels were rough and small. If someone forgot their shampoo or conditioner they would be out of luck with what was provided. There was very little parking. The free breakfast was okay, but the second day the coffee machine broke and no one seem to understand the concept of suction and flow between the hoses. It was sad watching this disaster in the making. Coffee was made in coffeemaker, which was terrible. Overall the hotel and the room was minimally acceptable. I do know everyone's definition of a good/decent accommodation is really subjective. I have stayed in many Best Western's in the USA and only one other has been this poor.

    4
    « Quick overnight »

    Pretty nice place to stay overnight. Hotel was sold out during our stay. Not enough parking to accommodate every single overnighter, but not a big deal We a Family of 3 stayed in the handicap room which was very spacious. Towels a bit small for average size person and a bit rough...again if staying to rest no biggy Bed are very soft (firm bed lovers will hate).. Dunkin donut right across the street

    4
    « Quiet /Confort and cheap. »

    This is my first time staying in a Best Western Hotel . Overall my experience has been good. I would like to see more variety in the breakfast area. Also like to see the water a little more clean. Not sure how often the water get change. but it was not clean. Little fitness area...i like it ,small okay with me. Bed was very comfortable. In the past my issue has been with bed bud ...this hotel i didn't see any so im good with that. no issues with sheet or towel request. Would i come back again .. I would .

    5
    « Great Hotel »

    We know that Best Western is a nice place but I found it a super place to stay and my family enjoy their short stay and each time I only heard how nice it was from the size of the rooms to the breakfast and how it was all close to shopping and eating will return in the future.

    5
    « Everything I needed »

    It was clean the people were polite and helpful. The bed was comfortable even if the pillows were on the tiny side for me and to soft. My only complaint was that the wifi was to weak in my room. So much so that I couldn't even stream YouTube after a certain point at night.

    5
    « excellant stay »

    The hotel was very clean, breakfast could have had a few daily changes. It was the same thing everyday. the hotel clerk was thoughtful because there were 3 bus loads of teenagers, and she put us on the top floor, so that we would not get the noise from above.

  • 4
    « Great Stay »

    Room was clean and spacious. There was a small pool and fitness center (no free weights though). Complimentary breakfast was adequate. Coffee maker in the room worked. Queen bed was comfy. The pull-out sofa bed needed some repairs. (The bottom of the mattress kept falling down.) The in-room internet access worked fine. Across from a couple of popular fast food restaurants.

    4
    « Good location, quiet hotel »

    It is great to travel just 10 miles from Liberty International Airport and arrive to a warm welcome, clean spacious hotel room and good breakfast the following morning This hotel is quiet so a great start to the holiday

    4
    « Nice accommodations near Metropark »

    It was a pleasant overall experience here at the Best Western. My room had a nice view of the river, people were pleasant,especially Tina. In the morning after a concert in New York, I had the pool all to myself and it was very nice to just read and relax. Also the breakfast was just right, even had scrambled eggs and sausages.

    4
    « Refreshingly friendly »

    We moved here mid vacation after a horrendous stay at the La Quinta Clifton. The staff here was accommodating and very helpful. The room does show some wear but was clean and comfortable. Breakfast was good.

    4
    « Nice, Just needs updating. »

    My family in I was in NJ/NY for my moms 60th. Stayed there for 3 nights the staff was polite and helpful and the location was just right close to NY. The rooms are very large, However, they need updating and thorough cleaning. The sofa bed was worn out. Will I stay again? Yes...because it was good for the price. There are lots of food delivery services near by. The breakfast was okay... however the sausages were not as tasty as they looked, very generic.

    4
    « BUSINESS STAY »

    I was pleasantly greeted by the staff that was in front. she wa so helpful and kind. i had a LONG day and needed a rest it was nice to be welcomed. She even told us places we can order from because we were hungry and tired. She gave us some menus to look at too.

    4
    « Good location. »

    Place was nice, spacious, and clean. Great large breakfast area. Near many shopping locations and movie theater. Room has good river view. Google maps needs update since it take you to a dead-end road.

    4
    « Relaxing Stay »

    We stayed at this hotel because we had heard great things about the Best Western chain. We had a king room and it was very spacious with a living area as well. Very good value and the breakfast is excellent. The staff is friendly and professional. We would stay here again!

    5
    « excellent service »

    front desk staff Gerard, did a fantastic job directing me on the phone when we became lost. We were travelling from Rhode Island. When I arrived in the lobby I was shocked to see him at the front desk all alone, checking guests in, answering phones and I could not believe he took all that time. Excellent service.

    5
    « full of amenities »

    very nice place to stay no complaints had all the extras i needed. great breakfast, very good fitness area, even the pool was nice. the staff was very friendly and helpful when we were looking for good restaurants to eat at.

  • 2
    « Worn rooms. Service could be improved. »

    I have stayed twice in the last month or so - I think this time will probably be my last. My most recent visit was just this past week. The service upon check-in was odd. When I arrived at almost 11:00pm, the lobby door was locked (probably for security?) and the staff wasn't in a rush to open the door for me. I was checking in during a shift change, and the front office staff member who was getting ready to leave was complaining quite a bit about his job - it didn't seem like he wanted to be there. He was also there when I checked out, and his demeanor was again not very warm and kind like I expect at a front desk - very uninterested. The bathroom and furniture are very worn and old - they are desperate for an upgrade/renovation! The shower seemed a little skeevy even though it was clean, just based on how worn it was. The living space would have been nice, but I was not inclined to sit down and relax because it looked so dirty and stained. The first time, I used my Best Western rewards points so didn't think much about value. I got a good deal on a 3rd party website for my 2nd stay (I tried to book directly at the hotel but the front desk agent said she could not match the lower rate and there was no manager available for a few hours). I wouldn't stay here again unless I had a good deal and it was a quick overnight - it wasn't worth the original price of $115ish/night.

    3
    « Just Okay »

    this hotel is small with large rooms and adequate parking. Beds are very comfortable and the rooms are very clean. This hotel does have multiple entrances and check-in is very fast and easy. The cleanliness of the bathroom needs improvement. During the day the housekeeping ladies are very noisy with loud chatter and accompanying laughter. One maid promised to bring me another towel and never came back. Very good wifi and good location on a main avenue yet very very quiet at night. This hotel can be somewhat overpriced. Best to catch them on an Internet special. My stay was ok but definitely not in a hurry to return. Hotel only has 3 floors.

    5
    « Excellent Choice »

    We were very pleased with our choice of lodging for our trip to Rahway. We are re-locating to the area for work and needed somewhere to stay while we were apartment hunting. When we arrived at around 1:00pm, they were able to immediately accommodate us for an early check-in. The room was clean and very comfortable - we were on the top floor. The parking was ample and we always were able to get a spot near the door. We did not try the breakfast, but liked that it was an option. If we'd had more time, we probably would've tried the pool too! We would stay here again and will recommend it to family when they come to visit us.

    1
    « BED BUGS- HORRIBLE MGMT »

    Do not consider this hotel unless your ok with bed bug bites from head to toe. The General Manager, Ernest was dismissive and spoke to me on the PHONE like we were having a street conversation, seemingly bottered by the "hassle" of requesting a different room, instead of taking ownership that his hotel is infested or that his guests have serious concerns. He wouldnt even give me his name (assuming because of his rude behavior) and has the nerve to hang up on me. When he saw me the next day, he verbally attacked me for filing a complaint with corporate. The worst experience i have ever experienced.

    2
    « Blah »

    There was dust and dirt all over Housekeeping said they only fully clean every six months because mgt doesnt want to pay for it. I had no internet service for 3 days.There were odd looking spots and slotches all over the headboard The door didnt close and a man from " Corporate just walked right in. The people in the next room were smoking pot heavily for days. Overall I dont think I would ever recommend this hotel. Which is a shame because my sons karate tournaments are close by and other parents asked me for a good place to stay near by.

    5
    « Can't wait to go back »

    I enjoyed my stay at the Best Western Riverview Inn & Suites, Rahway NJ.. The rooms are large, lots of space & Clean...The service was great and the area is around everything...Looking forward in them getting some more sport channels..

    3
    « HOTEL »

    Average hotel,was not as clean as we espected,this was a hotel for construction workers,was dirt on the floor all the time.The bathroom smells bad ,was like a bad plumbing line.I have stayed a Best Western hotels before but those have been more clean.

    5
    « best western rahway nj »

    clean, friendly staff, secure, close to eateries, they serve breakfast close to shopping areas, right on main highway, This Best Western is very nice and accommodating . Great place for family, friends, couples,

    5
    « Good base for NYC »

    Train station for travel into New York City is a short cab ride away. Hotel is very clean and inexpensive. Also, there are two major malls within a 10 mile radius, and one has a Cheesecake Restaurant, which I highly recommend.

    1
    « Pictures don't represent hotel. »

    Booked this hotel based on the reviews and photos. Was really disappointed, rooms were filthy, carpet had food crumbs and stain all over. The bedding had hair all over on both of our beds. There was unwiped cup stains on the desk. I just wasn't clean. Area was very unsafe. Was told to be careful wearing my jewelry at breakfast because it might get stolen. I usually don't write on issues that might just be overlooked but this was bad. I would not recommend anyone to stay at this hotel. I was a disappointment. We didn't even use the room and was only able to cancel and get a refund for three out of four nights. Look elsewhere. Management can do a better job at running this hotel.

  • 5
    « Great Stay! »

    Quick and easy check in. Polite staff. Room was ready and clean even though we checked in early. Our room had a Jacuzzi which was clean and ready for use. Bed was very clean and comfortable with plenty of pillows. Breakfast food okay. I love eggs in the morning and these were not real eggs, but powder eggs. So they weren't so great. We did not like the coffee either. Didn't get a chance to use the pool. Stay at this hotel several times a year and will continue to stay here! Close to my two sons who live 2 miles away from the hotel and the train to go in to New York City.

    5
    « best hotel stay »

    we enjoyed staying at bestwesten riverview. very reasonable price. The breakfast is good. room is very clean and bed is very comfortable. Location is very convenient for shopping. The staff are very nice. Overall, we enjoyed our stay.

    4
    « Nice hotel, pretty close to train station »

    We enjoyed our stay and were able to walk the 12-15 blocks to the train station for easy access without having to drive. Note: you could easily get to this hotel via the train from EWR. The only negative was the hardness of the towels. I would definitely stay again if visiting NYC area.

    3
    « front desk is not very accommodating »

    the service at the front desk was considerably lowers the value of this hotel if you don't value common courtesy, then this hotel is for you the breakfast staff were very friendly, helpful and made sure the buffet was well stocked for the hotel guests

    4
    « My Hotel in Rahway »

    BEST WESTERN Riverview Inn & Suites is easy access off Route 1. Stayed one night for business related travel. If you are going to Merck, the trip is a very short drive from this hotel. Very friendly staff. Larger than normal quiet room. Several restaurants within 1 mile of the hotel varying from fast food to several chain restaurants. There may be some upscale but that wasn't what I was looking for. The morning continental breakfast was adequate and the coffee was very good. If I am back in town this where I will stay.

    4
    « BestWestern Riverview »

    The Hotel was average but the experience was excellent. The Hotel staff was friendly and accommodating. After traveling all day it was nice to arrive at a clean and quiet hotel with friendly people. A daily continental breakfast was served which was basic, but there was enough of a variety to be able to have something quick when on a tight schedule. Overall our stay was great.

    4
    « Easy on the air freshner »

    With the exception of the over powering air freshener in my room my stay was wonderful. The check in staff was very friendly. The breakfast attendant was on top of the buffet wanting for nothing. I enjoyed my stay.

    5
    « Great Value, nice location »

    Great value for a better than average hotel. Friendly staff and included a pretty good breakfast selection. Finding the road entrance was tricky but after we navigated it successfully once it was easy after that.

    4
    « Great overnight stay and close top the airport »

    First time at this hotel and we will stay again for sure. It was very difficult to find the way in when Southbound so we looked on google earth before leaving home. Once there the staff are friendly and very accommodating. Our room had a lovely view of the river and was well appointed and quiet. Great breakfast to start the day. The hotel is very reasonably priced considering there are many to choose from in the area but I have to say I wouldn't even enter the doorway of some. Would we stay again, yea and would we recommend to others definately

    4
    « Nice Hotel for the $$$ »

    The hotel is very nice and the price was right. The room was large and clean and the staff was very helpful. The girl at the front desk got a cab for us as we were in town for the Food Truck & Rock Carnival. I will definitely stay there again.

  • 5
    « Very nice hotel »

    Nice property. Very nice rooms with fridge/microwave. Nice view of the water and a little trail behind the hotel. Breakfast was very nice with a lot of selections. Staff very friendly and accomodating.

    3
    « Good luck on finding the entranceway »

    This hotel was well up to par on amenities and cleanliness, but there was a major problem actually finding the entrance road. You can see the hotel from the busy 6-lane road, but the entrance road is not signposted and virtually invisible unless you see someone exiting or entering it. SO the stay got off to a poor start. Apparently, we're not the only people to (eventually) arrive a bit exasperated. Still, forewarned is forearmed - a good choice otherwise. Some very noisy guests in the next room resulted in a poor sleep quality rating. Law of averages says that is going to happen occasionally, but doesn't make it any easier to put up with after 8 hours on the road.

 

Getting to the hotel ...

All directions
·From: The north. Take Route 1 & 9 South. When you see the Dunkin Donuts and Burger King, take the right immediately after Burger King onto Rutherford St. next right on E. Milton. You will then be at the traffic light at 1 & 9, look straight across the highway and you will see the hotel. ·From: The south. Take Route 1 & 9 North to Paterson St. which is across from Burger King and the Dunkin Donuts, take a right onto Patterson Street to the Best Western Riverview Inn & Suites. ·From: The east. Take New Jersey Turnpike to Exit 13 Rahway. Go South on route 1 & 9 for approximately 5 miles. When you see the Dunkin Donuts and Burger King, take the right immediately after Burger King onto Rutherfor...

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