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Best Western Hotel Riverview Inn & Suites, Rahway

1747 Paterson Street, 07065-5617, Rahway, United States - See on a map
Best Western Riverview Inn & Suites - Exterior The Best Western Riverview Inn & Suites is ideally located in the center of Rahway. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Can't decide between the city and the country? You get the best of both worlds at this Rahway hotel that boasts the best real estate around. This Rahway hotel was built in 2004 and features all modern amenities and comforts. Near New York City, you can spend glam evenings in Manhattan sampling the endless decadent restaurants, and evenings tucked away in a quiet, comfortable hotel. You really can have a vacation where you get it all. You'll also be near Atlantic City and Great Adventures Amusement Park. See how your luck is holding up or opt for a guaranteed adrenaline blast. It's the perfect spot for an adults only vacation or family friendly fun. This Rahway hotel has an indoor pool, so there's no need to go far to relax. Nothing beats a little poolside lounging or indulging in a few laps on your vacation. There are a number of local restaurants to try. A variety of cuisines are just a stroll away, so start preparing your palate now. Take a walk to Liberty State Park after dinner for a romantic interlude. Rahway, New Jersey hosts an endless supply of entertainment, cultural activities, and adventure. You can also try the Rahway Train Station for a different way to travel. Many guests come to our Rahway hotel on business. A few travelers who call us their home away from home are employees of Merck Company, Sunbelt, and Advanta. Enjoy complimentary Internet access to get business taken care of. Wi-Fi isn't the only perk that's free. Our full complimentary breakfast features hot waffles, yogurt, fruits, cereal, pastries and our gourmet 100% Arabica coffee. Reserve your next vacation at Best Western Riverview Inn and Suites, where location, service, and quality are top priorities! Enjoy your stay.

Best Western

Hotel Riverview Inn & Suites




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

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Certificate of Excellence 2015
based on 395 guest reviews
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Sleep Quality

"Great stay !!"

User 21/02/2022

Hotel was great ! Had a phenomenal stay...The Breakfast was good and staff was friendly. Rooms were clean and sanitized nicely and smelled clean and fresh..Would definitely recommend this hotel if you're in the area.


ljen0888, Rahway, New Jersey 10/12/2021

This is one of the most home grown hotels. The staff here is exceptional. Every hotel will have downfalls during this time, but the management and the staff are exceptional! Its clean, the rooms are comfortable, the room decor is great. After COVID they are doing their best. The rooms are cleaned daily with proper covid treatments. It's a place you can feel safe at for whatever reason you need to book a room.


lmartinez1971, Rahway, New Jersey 11/11/2021

After being displaced by hurricane Ida this place became our home and everyone made us feel safe and like family. Everyone from the front desk to housekeeping and the dining room. My children loved the breakfast and let's not forget their apple juice, yes apple juice. God bless their staff here !!!!

"Horrible Place to stay"

Explore399076, LINDENWOLD 28/10/2021

To start with, when I travel, I stay at a Best Western whenever possible, so this review is not typical of all Best Westerns. When I got there, the desk clerk was very friendly, which is what I would expect and is not unusual. However, I listed on the early registration that I wanted a room somewhere close to the elevator. When I got to the floor (in an elevator with a dirty floor), I was put in a room at the far end of the hall away from the elevator. There was only one room and a vending machine past my room. I did not ask to be changed because that would have meant going all the way down the hall and back to the desk again. Now, the first thing I do when I get in a room is close the drapes - I like my privacy. This room overlooked a parking lot with security lights on. All I saw were the sheer curtains which meant there was light coming into the room all night. I managed to get about three hours' sleep or less all night. When I mentioned there were no blackout curtains at check out, the clerk said that they are pulled all the way back behind the sheer curtains. I looked there when I got in the room. Even if the clerk was right, shouldn't the maid make it visible instead of hiding it behind the sheers? AND - why would you put the blackouts between the window and the sheer curtains, shouldn't the sheer curtains go between the window and the blackouts like in every other hotel? Now once I had a chance to look around the room: - the television was located across from the bed, not anywhere near the dirty, broken-down sofa. - the bathroom sink was filthy - the toilet paper holder was broken - the walls behind the toilet looks like they hadn't been wiped down in a month - the TV remote didn't work well. I had to bang it a few times to get it to work - I opened the nightstand drawer (without the knob attached (just the hole to attach a knob) and found a 2012 Yellow pages in there. Does that mean they have not opened that drawer in 9 years? - I checked out around 10:00 and looked in the dining room and it was all closed up with chairs up on the tables and lights out, however, the information sheet left on the desk in the room said they serve breakfast. Anyway, I think it is obvious that this Best Western is off my list. I will never return here again.

"room unclean"

tyjogede, Rahway, New Jersey 18/09/2021

the sofas in the room are too dirty. They need to be replace ASAP. They look like stuffs that were picked up from the garbage and place them in the room. The breakfast was fine, and the staff was okay.

"Verse Hotel in this area"

User 17/08/2021

Hotel was DIRTY. No Blanket and Bedsheet were available for Sofa cum Bed. I changed three room all the Sofa cum Bed were broken. No Fresh Breakfast. All food item were open. Coffee machine was out of order.

"Decent place to stay for the price"

User 05/08/2021

Stayed Sat & Sun in early August during hot humid summer days. Free parking, quiet in night time, spacious room and minimal free breakfast. Small indoor pool on premises but did not check it out. My room had two queen size beds, with a table and reclining chair, a small sofa with a tea table. Room had small fridge, microwave and a coffee machine with free coffee pouches to brew. Everything is functional but at bare minimal level nothing to rave about it. AC is noisy and the room either a bit cold or hot and controller was not working properly. Shower is also the same either too hot or a bit cold. Customer service is business like. Need to ask everything specifically to get an answer. I'd prefer the front desk voluntarily tell something about the hotel amenities and the neighborhood. This is one of the places to sleep peacefully one or two nights and in the morning have shower and a hot coffee, cereal or bagel or muffin with a cup of yogurt or cut fruits and hit the road.

"Most Friendly Hotel in Area"

ljen0888, Rahway, New Jersey 15/01/2021

Been staying with this hotel for over 2 months due to Covid and the staff is the most accommodating and friendliest staff I ever dealt with. The hotel is very clean, quiet and warming. The hotel is close in both driving and walking distance to a variety of places to shop or dine and although close to the highway, it's very quiet.

"Safe, clean and comfortable"

dragonladyrvrr, south river,nj 18/12/2020

Room was clean and comfortable. No problems at all. Staff was efficient and very friendly. My only complaint was coffee isnt available until 6am. Good place for basic overnight stays. Would use again.

"Great experience"

sandrabeckford, Rahway, New Jersey 12/03/2020

The staff are excellent. They were very professional and accommodating. The room was clean and that was one of my major requirements, as well as staying in a nonsmoking hotel. They met all my needs, thankfully. Great for the cost. I signed up as a rewards member because I will definitely stay here with Best Western again, and I recommend it to all who are reading. Enjoy!

"Best western visit"

User 01/03/2020

Good location, day staff are great and very helpful, rooms were clean but under sofa it seamed like they did not clean, no jacuzzi in pool area, pool needs to be cleaned and pool had a lot of dead skin not healthy to swim in, it seamed like it has not been cleaned for a month or more.

"Friendly Staff"

User 03/01/2020

It was a little hard to find. Make sure you follow the GPS and don't try to take any shortcuts. The breakfast was good, and the staff was friendly. Because of where they are located (at the end of the cul-de-sac), it felt very safe.

"Little hot water and towels"

debkristof, Wellsville, New York 30/12/2019

Several times we attempted to take a shower and couldn't because there was no hot water. We were also short towels for the registered guests in our room and couldn't get extras until the next day we were there. And there were no towels in the pool!

"Great time"

User 29/12/2019

I had a good time. The service was great nice staff . Pool was nice and warm. Breakfast was good . We were able to really relax and get some good rest. The hotel was decorated nice for Highway. It is very close to all the stores.

"Nice place for weary people"

joanstrassner, Luray, Virginia 27/12/2019

Breakfast was great however the pool was small and not very deep. Rooms were clean and staff was friendly and helpful beds were big and Worth the price. Close proximity to the city and the attractions. Overall a great place to rest.

"Would not recommend"

Daniel S, Wilmington, Delaware 14/12/2019

Tv didn't work even after reporting the issue they did nothing window curtains were transparent which did not block out any light from the extremely well lit parking lot next door breakfast started to late to be of any use

"Excellent hotel"

User 09/12/2019

I have stayed at this hotel everytime I visit NY. I have been returning here for almost 10 yrs and have never once been disappointed. Excellent management and staff, clean rooms and a great complimentary breskfast.

"Awful experience"

anitacspaulding, South Plainfield, New Jersey 04/12/2019

The clerk was rude. No remote for tv, room smelled like smoke, telephoned did not work. It took the clerk 1 hour to come and check on room. Then he moved us from that room to a room next door after 1 hour. Tv kept going out Never Again

"Nice Hotel "

marylP3300JQ, Indianapolis, Indiana 18/11/2019

We stayed here for a couple of nights since we were planning a visit to statue of Liberty. It is a nice hotel. It had a good free breakfast and there were several restaurants close to the hotel. It was close to the ferry for Ellis Island and Statue of Liberty

"Average Hotel and Breakfast but Good Daily Service"

writeonOntario, Ontario 17/11/2019

My husband I stayed here recently as part of a tour group. The lobby and rooms are pretty standard, breakfast is also average in quality though the variety is good - packets of oatmeal, make-your-own waffles, scrambled eggs, wizened sausages, cardboard-like French toast fingers, bread, mini-muffins, cold cereals, Farm-fresh yogurt with toppings (as well as regular yogurt in containers), coffee, tea, and juice. The ceiling was peeling over the tub, but otherwise the bed- and bath- rooms were clean enough. Soap, shampoo, conditioner, lotion provided. Our highest compliments go to the daily staff who made up the bed, replaced used towels with fresh, and made sure we were well stocked with toilet paper, facial tissue, etc. There's a river walk close adjacent to the hotel; not sure how far it goes, but a nice place to walk in the morning if you have some time.

"Someplace to sleep"

KyleeMichigan, Michigan 07/11/2019

We stayed here one night while visiting family in the area. Overall, it was an ok place to sleep with a mediocre breakfast. The entrance is very hard to find in the dark, and I appreciated the front desk clerk's providing better directions than my gps. The room and bathroom were clean, although the beds left a lot to be desired--way too firm and not to mention, creaky springs! Breakfast was adequate but could benefit from more fresh fruit. Not sure I would stay here again.

"Worst Best Western I have ever stayed at"

User 09/10/2019

If you are traveling stay anywhere but here. This hotel is a sad excuse for Best Western. We checked into a standard room. We discovered our bathroom walls to be covered in blood and puss, absolutely horrifying! My partner went to the front desk to ask to be room moved and the guy moved us but would only give us 1 key until we were moved and returned our old room keys. As if we were trying to stay in a cess pit of germs. We moved to our second room and picked up the tv remote only to have our hands covered in unidentifiable goo. I called the front desk again to yet again request a room move to a clean room. The front desk agreed to move us but said he could not leave the desk to check the cleanliness of the new room. He also refused to give us cleaning chemicals for us to clean the room ourselves. While I went to go get another new key and check the new room my partner found old dental floss and shrimp tails behind the couch of the old room.we moved to the new room to still find hair but at least it wasn't as revolting as the first two rooms. The customer service we have received here over the few days has been deplorable. Staff has given us attitude over the simplest requests and has made us feel unwanted. They give as much care to their customers as they do to the United States Flag. The one they have is in literal shreds and tatters hung outside the property, how Despicable! At no point during our stay have they apologized for the state of the rooms or given us any explanation. I have stayed at Best Westerns all over the world for years and have always found it to be wonderful. This property should not call themselves that.

"Okay stay"

MsBostonMaAlways, Boston, Massachusetts 05/10/2019

My family came down for a funeral. And had to stay for 1 night. The only problem is that the handicap room was far from the elevator. And my mom had to walk far. And I had called ahead before we checked in.

"Nice Place"

Edward1976, Rochester, New York 27/09/2019

This place was very good. The staff was great, friendly and professional. the room was clean. it's close to a lot of eateries. Plenty of parking and only a short from NYC. Breakfast was not bad especially for being an continental Breakfast

"OK standard at an ok motel, but do you want to visit NY over some days..?"

Tore t, Sandnes, Norway 08/09/2019

We, a family of to adults and four kids, stayed for almost a week at Riverview Inn. If you don't become stressed of nearby busy traffic and the same simple breakfast every day, but only want to stay somewhere cheap, this is an ok place to sleep over. Rahway is the nearby village, a sleepy but nice place to spend some time relaxing. Watch out for the memorials of Martin Luther King and Nicola Tesla! BUT: It is still a long way to NY. Train costs almost $10 pr. adult/youth each way. Taxi costs a fortune. If you want rent a car be aware that parking in NY also is an expensive experience. So, it may be a smarter choice to book a motel/hotel closer to NY, even if it is more expensive.

"Great stayy"

Serenityjudy, Woodbridge, New Jersey 05/09/2019

Great one night stay big king sized room with sleeper couch fridge microwave coffee maker desk everything you need even free breakfast !!!! Also view of Rahway river park like setting by river Don't hear highway from room convenient location

"Average motel at a very good rate"

User 27/08/2019

Everything is fine. Just too old and remodel is needed. The location is good and indeed has river view at room. The space of king-bed room is huge.But the furniture is too old. The breakfast is average.

"Value for money"

ameybhide2019, Pune, India 26/08/2019

I had an excellent stay. Fast Check-in & Check-out, no hassles. Very Helpful front desk representatives. Respectful staff. Overall very nice stay. Nice place for families and for business professionals


joyfulnoiseapril, Edison, New Jersey 22/08/2019

The Management and Staff at this location are beyond Excellent, from check-in to check -out they excelled with such care and concern! The rooms were spotless! Thank you for all that you do! We will be back again! April L.A

"Had a great stay."

apetersonraber, Akron, Ohio 16/08/2019

The staff was excellent! That is including front desk, housekeeping, and the breakfast staff. The only negative is that there is only one elevator that is fairly small. Checking out was a little uncomfortable with everyone leaving from the top floors at the same time.

"Terrible dont go for it"

rstata, Monaca, Pennsylvania 06/08/2019

Hotel is in good location that is it. Everything else sucks. They don't clean. Sometimes they don't furnish rooms with Bathroom supplies and you have to request for it multiple times. Staff were rude.

"Needs cleaning"

User 05/08/2019

This was our first hotel at the beginning of our roundtrip. We always stay in BW Hotels, we are members. At first we were delighted to find out that we got a room upgrade. They gave us a suite. But with another look at the room, we saw a very stained carpet. Some fresh marmelade on it and a lot of dark dirt as well as some old stains that looked like vanilla and strawberry ice cream. The couch once was light yello and red, now had a grey patina. One would not want to sit on it. The beds were clean, the bathroom too. The staff friendly. Still, we would not stay there again.

"Squeaky beds"

Thomas B, Washington DC, District of Columbia 07/07/2019

Beds was unbelievably squeaky, just from moving your foot the bed squeaky loudly. Had reserved a room with king and sofa bed, came to room and we got 2 queen instead without being notified about this at check in, kids was too tired to go thru with the hassle of changing rooms.

"Nice and comfortable"

Mickey J, Enigma, Georgia 27/06/2019

Only a few things kept this from being five star. We stayed for several days with children and of course wound up needing to do laundry. None available on-site. Breakfast was fine, nothing special. Scambled eggs and sausage links were the only additions to typical contential breakfast fare. Parking is fine and rooms were clean. Kind of difficult to get to until you got the hang of it. Off a very busy road, so making a quick trip to the nearby Walmart or restaurant was much more time consuming that they should have been. Would stay here again.

"Very disappointed"

User 18/06/2019

My stay here was the worst. I am traveling from out of state. I made it to New Jersey hours a head of schedule. I called the hotel to see if i can check in since i was hours early. The worker stated if i was truly a hour away, and arrive at the hotel within a hour he would accommodate me. So 58 minutes later i was at the hotel. He kept his word and i was checked in. The next day i was put out by the general manager Earnest Rogers,and he charged my card for another night without my permission. The way he spoke to me was very rude and nasty. The choice of words he used was uncalled for and very unprofessional. He should of handle the situation better. I had to go to another hotel with my children and pay more money.

"Just awful!"

180deborahk, White Springs, Florida 16/06/2019

Don't stay here! Our room was filthy. The bathroom floor had first, dust and hair in the corners.The tub and shower looked like it had not been cleaned. Soap scrum and water spots on the shower walls and the tub was dirty with soap scum and hair. The couch was grimy with broken down cushions and the bed mattress was lumpy and the bed springs squeaked whenever you moved.We were really disappointed, we have stayed in Best Western properties all over the country and they have all been clean and comfortable. The owner needs to pay attention to the cleanliness and maintenance of the property

"End of the School Year Trip"

User 06/06/2019

We are the GACA Clayco Hub were students (high school)come to the Hub as they do their work online. Every year we do a trip, this year New York City was to place to visit. It was totally on point the best of the best trip for the students and learning coaches

"Right on the River"

SoilDoctor, Clayton, North Carolina 07/05/2019

This property was neat and clean. The staff was friendly and helpful. The view out our window was of the Rahway river. The suite room was comfortable and large with a jacuzzi. The breakfast had a big variety of delicious food.

"Needs an upgrade"

dawnm515, Kenilworth, New Jersey 03/05/2019

The hotel is in desperate need of some renovations. Roof leaks when it rains, rooms are decent and staff keeps them clean, but they could also use an upgrade. Decent for the price, get what you pay for. Breakfast was stocked at all times, stayed busy, attendant was very good at stocking it, friendly, and courteous. TV did not work for much of our 3 night stay which was sort of an inconvenience although I had my laptop.

"Clean and comfortable"

Christopher G, Jamison, United States 29/03/2019

This place is very clean and I believe new or newer. Much better than some others locally. It also sits back from US1 which made it a better choice for less traffic noise than any of those that are right on US1. I got a very good rate and this place was also less utilized than others for some reason. I was delighted. The bed is a little firm but it was fine. Much better than Comfort Suites down the road, which are not suites at all, noisy, older, odors are being covered up with sprays, etc. (I usually go to Comfort/Choice properties). A very solid property and reasonable value.


495lews, Perth Amboy, New Jersey 12/03/2019

Great value for the money. Some issues with heat in our room. And kids in pool without any adults Breakfast always great variety . Just an average place nothing extraordinary . We will returning only for close proximity to our location

"Stay at Best Western Riverview Inn & Suites"

Yvonne K, Fort Worth, Texas 24/02/2019

This is our second time staying at this hotel. We will definitely be back if in the area. We really like this hotel, beautiful hotel, clean, spacious rooms, enough towels, great wi-fi and breakfast. All employees are very nice. The gentleman at the front desk is the best.

"Look of Luxury but not the substance."

User 22/02/2019

The hotel tries its best to be luxurious but falls short. Beds are not good. Breakfast is ok. Room needed a little work. Too much to write. Indoor pool was Cold. Couldn't allow my sons to get in. BUT the staff is extremely helpful and kind.

"Ms Russell"

Mjrz78, Syracuse, New York 22/02/2019

Very clean rooms. Pleasant staff. Nice view from my room and felt very safe within the hotel. Front desk personnel was very knowledgeable and kind. I've never been to Rahway before this week, but will definitely stay here again if I return.

"It Speaks for itself. "

Pree1964, Plainfield, Connecticut 10/02/2019

Recently I visited with my daughter and her friends. Headed to my room on the 2nd floor, only step off the elevator and be hit with marijuana all in the hallway. Reported it to the front office and they quickly switched me to a different floor. This is suppose to be a non-smoking place. I took note the front desk clerk didn't go and address that issue! Not a lot of staff on duty! That concerned me as well. The sofa inner spring mattress was in bad shape! I never got a good nights sleep because so many springs were poking at me. Rooms were average. Nothing over the top. Lastly went to have the free breakfast offered. Decided to get a bowl of fruit loops, only to find a piece of hard sharp plastic object pinky length in the bowl. Reported it to the waitress she did nothing but say okay, didn't remove it. Went to check out, to find they already charged my card the night before. Wow! Your suppose to charge upon checkout! Red flag for me! I reported the bed and cereal. He thanked me for telling him and again no one removed that cereal. Also the closing down of the free breakfast at ten, honestly is silly, extend it until 12. If guest get in late they probably r to tired to come down that early. It's not like u have anything else going on in that dinning area. Not a thumbs up. Probably won't return.

"Weekend Visitor"

User 30/01/2019

I was referred to this hotel by a friend of mine. That was several months ago and I have been staying there ever since. I found the rooms to be very clean, safe, comfortable and a great value for the price.

"Great stay"

Colleen L, Orlando, Florida 10/12/2018

Spacious rooms, enjoyable, friendly staff. The room was very large and looked like a suite. My boyfriend and I are are all ready trying to plan when we can have another date night so that we can stay again.

"Excellent Hotel"

bryangroff, Kissimmee, Florida 13/10/2018

Overall excellent hotel, staff & ammenities. Check-in was quick & simple. Night Check-in staff was very kind & quite helpful with local information & area traffic details. Exactly what we needed, when we needed it.

"DIRTY room, BAD experience"

DaveJacob, Norwich, Canada 04/10/2018

The room was dirty. My wife even walked with a cordless vacuum (thankfully). What we vacuumed up was unbelievable. A TV in the room did not work, period. Couldn't even turn on. We found 4 containers of Burger King dipping sauce wedged in between one of the mattresses and the wall/headboard! My wife had to iron a dress. The ironing board cover was worn, lumpy and bumpy. Unusable. The iron was burned and sticky on the bottom. Unusable. The bar fridge was loud and noisy. The mattresses are old and saggy. The sofabed in the room is literally falling apart inside. A disgrace. (I have pictures if anyone want to see them). Room doors on our floor constantly slamming LOUD. We have stayed in many Best Western's (my wife worked for company) and this property is WAY below the standard we expect for this brand. We don't recommend this particular location to anyone.

"Wonderful Staff"

Renee S, Zephyr 29/09/2018

We stayed for a few weeks while working in the area and were treated royally. The staff were friendly and helpful. Our room is spacious and comfortable. The hot breakfast tasted fresh and well stocked with a variety of choices (loved your yogurt machine).

"I love this place."

peterbeshay1981, Buffalo, New York 10/09/2018

This was my 3rd time stay at this hotel. Close from NYC. Cheaper than hotels in NYC. Has nice breakfast. There are a lot of places around it to get food. It has nice pool for kids. Very friendly staff.


mrseo106, Bronx, New York 23/08/2018

very clean hotel and very nice staff. Breakfast was awesome, they had waffle maker where you can make your own waffle. The Price for the room was also affordable to be a last minute thing. The pool was also clean although its a small pool the kids enjoyed it.

"Great place to stay!"

User 21/08/2018

I love this place. Quiet and great time to spend away from home. I love it here and will stay there again. The price was just fine and they let me check in early which was wonderful as I had to be where I needed to be.

"Good value, clean and quiet"

cwsfan, Chesapeake, Virginia 15/08/2018

This was our second stay at this hotel. The price is great and is is about a 20-30 minute drive to the Staten Island ferry. Even with the toll and parking near the ferry station this is a great deal. The room we had was recently remodeled, was clean and comfortable. We did not hear any noise from the road or even in the hallway. The breakfast that is provided has a great selection and the staff member that was on breakfast duty each morning did a great job keeping everything clean and stocked. We were very pleased with our stay and would stay here again. The only downside to the hotel is that you can't turn left onto the street that it is on if you are coming from the north. You can either turn right and u-turn or continue on and circle the block. Its not a huge deal and is not the hotel's fault but is my only complaint. If you are looking for a clean, cheap place to stay when visiting NY and don't mind a drive into Staten Island or catching the NJ train which is a mile or so away this is a great choice.

"Room was not clean"

mitzie283, North Carolina 06/08/2018

We checked in on July 20th. The carpet was dirty, the furniture was stained. This was by far the worst hotel room I have ever stayed in. I was told the room was scheduled for renovation. Then why was it rented??????

"Horrible overall experience"

c_harbaran, Ozone Park 23/07/2018

Front Desk agent working the evening shift on the 20th July was absolutely the highlight of a horrible guest experience. Apparent the hotel closes its door at a certain time. Guest arriving after 2100 has to come into the 1st door which has a little access window to the front desk. As we approached the front door the front desk agent made eye contact but failed to come to the window OR open the door. After few back and forth he came to window to address us which " are you checked in ?" No good night no hello nothing. Horrible service to begin with . He then grunted and let us in which he had to make a new key card to access our room. During this time, he mumbled/grunted as though we were a nuisance to him. Absolutely horrendous guest experience. And don't get me started on the room- best wishes to all booking.. OH THE ELEVATOR STINKS!!!!!

"Clean, comfortable, close to train stations."

mspiegel, Norwich, New York 23/07/2018

Our room was clean and comfortable. Most of the desk staff were professional and helpful. The young man who checked us in was disheveled and scattered, but he did get the job done without too much delay. Breakfast had several options and was replenished frequently. We did not use the pool, but we did take a look and it seemed clean and well-kept. It can be a little tricky getting in and out of the parking lot--they could use another driveway on the side. No real complaints, though. It is near both the Rahway and MetroPark train stations, so that was helpful.

"Housekeeping is a JOKE"

User 22/07/2018

Yes, it is a joke. We checked in July 19th, There are ants in the room and of course no one will see that because they are lazy and no attention to detail at all. Jacuzzi Room 220, 3 out of 8 jets does not work, of course housekeeping won't check and engineer will have tons of excuse to not fix it while renovating other rooms and we will result in room change therefore we put up with it. We ask housekeeping to us towels only to use a floor matts from Jacuzzi to bathroom just all over the floor because the carpets has sharp objects, we were afraid to lift it up because god knows how many dead creatures are hidden there. Towels has hair and black mark, how can one travel to a foreign place and safely use the towel with other people hair and god knows what kind of mark or stain that is from the WHITE TOWELS? Are housekeepers/laundry attendant blind? or simply don't care? We read reviews after booking a non-refundable room there and immediately regret it so much. But what's done is done, we must be prepared for what can happen to us. So we bought our own towels, fabric spray because carpets stink, and tub cleaners for jacuzzi because Housekeeping is a joke. We even bought flashlights to triple check for bedbugs and thankfully none, it's been two days and no funny business on our skin. Night person on Friday the 20th, RUDE, just friggin rude, sorry I have no better description than RUDE. I have type my issues. If the managers or any care to attention to my dissatisfaction to your property and want to really something about it then contact me. You can see the day i checked in and what room i was in. If management really care then email me to provide a better explanation to my poor experience encountered. If you respond to my review asking me to provide you extra information and contact you, then simply don't respond and allow me to believe this property is a Joke.

"Good hotel for the price and friendly staff"

WPSClarksvegas, Clarksville, Arkansas 22/07/2018

We chose this hotel because of the location to the Staten Island Ferry. We parked at the stadium for $8 and took a ferry to New York City. The ferry is free and you go right by the Statue of Liberty. The hotel was a good price. It was clean. The staff was friendly. The rooms were quiet. The reason for my rating was for remodel and location. I will say that it was newly renovated but...while I could tell it was, it was a cheaply done remodel. But, I was happy it had been done. Some of the remodel was done all the way, but parts just kind of done. So...maybe they are still in the midst of it?!! The area of town is an older part. I wasn't sure if it was a safe part or not. We looked up stats on the area but different sites said different things. We just didn't go out walking anywhere in case. We got food close by. The staff was very nice the whole time. It was a good hotel.

"great place for he money!"

User 25/06/2018

friendly front desk, clean, quiet, nice room... good price too...No complaints from us that's for sure. My don & I went there for his BDay celebration at Medieval Times. We only stayed overnight, but our view was the water, the room had a Jacuzzi tub, two tvs, king bed, livingroom set. I was very please. & my son liked it even more. Heated pool was a plus

"Great Place"

Flscotsman, Haines City, Florida 16/06/2018

I visit family in Rahway every year. My family and I enjoy this hotel It is clean and the employees are so friendly and helpful. I have stayed here the last 4 years. If it was not nice I would not stay.

"rooms could use some modernizing"

WorldTravelOne, Breukelen Ut 15/06/2018

The breakfast area and lobby look great and up-to-date. But the rooms are from different decades. Very specious room. Our shower would not go from the faucet in the tub to the shower head above. That was a bit of a let down. Furniture is older. The bed was fine to sleep in. The staff is friendly. Interesting that it is called 'riverview' (because of the trees, no river in sight:-).

"Decent Hotel"

Ramachandran R, Cleveland, Ohio 09/06/2018

I was skeptical about the hotel as I saw few comments about the centipedes and bugs. Still I choose this as I got this through secret deal... I stayed in the 3rd floor. The rooms were renovated recently. Thankfully I did not see any bugs during my 3 day stint at the hotel. There is a NJ transit station (Rahway) just 5 mins away from the hotel. So I avoided the drive to NY. 1. Sleep quality was good 2. The room service had thrroughly cleaned up my room everyday during my stay. 3. Free breakfast was nic e and had good options. The dining area was clean and well maintained

"Bad Service"

woodleycarrenard, Everett, Massachusetts 21/05/2018

I was unsatisfied the hall way was stink, towels look like they never washed. I checked in for 30-45minutes and took a quick shower. I was looking for a remote tv for 15mns and I finally called the front desk and ask, she told to come grab it downstairs. I packed my stuff, I went downstairs to check out and asked for a refund she told me that I have to speak to a manager. The next day I called the manager he said he would not refund the money. I told him I understand your business but at least I need to get some of the money back he wasn't comply with me.

"Not the worst place I have been but not a good value."

o7oBaseMetal, Hannibal, Wisconsin 05/05/2018

I was working in New Jersey and the nice hotel I was staying at was booked solid so I tried staying at this place. It is not terrible but it has more problems than it should for the price and I was mostly unimpressed by the apathy towards guest concerns by one of the desk clerks. My biggest issue was the fact that I woke up being bitten by a bed bug one night. I am not a person to get all worked up over minor inconveniences but this is something I do not take lightly as I don't want to bring these bugs into my own home when I leave. I killed the bed bug and took a photo. The other issue was that anytime it would rain, the floor in my room would be wet near the heating unit/window. I don't appreciate needing to take extra time to change the socks I just put on in the morning due to stepping on soggy carpet. There were minor issues with the room like the bathtub drain having issues, the obvious smell of other guests smoking in their rooms, and the couch was kind of a piece of junk but I can normally look past things like that. This place should be about $30/night cheaper with these types of issues, in my opinion. I don't plan to stay here again.

"centepide, wet bed, bath stuck"

alaliberte, Rahway, New Jersey 01/05/2018

first, we arrived and took showers, the bath was stuck. No water is draining. Then, my friends find blood on their room's towels and their bed are wet. Then other friends (in an other room) find horrible centepides. Yes, more than one... first day here and it is horrible.

"Unhappy with no houskeeping service after asking housekeeping to come back and we were seen leaving..."

Patricia R, Rahway 16/04/2018

Paid a lot of money for two nights and when housekeeper came to our door was asked to return in one hour. We left 45 minutes later and housekeeper saw us leave but no attempt was made to return to our room to clean it even though housekeeper was in the hall and saw us leave.

"Great Stay!"

User 13/04/2018

I experienced a quick check-in, with a clean room, great breakfast, fast wi-fi, good price. I enjoyed the river view with coffee in the morning. It was a pleasant surprise. On check-out, staff went the extra mile to looked up my rewards # to add my stay to my account.

"Excellent Value for the money!"

User 12/03/2018

Excellent Value for the money to attend the USATF Youth Indoor Track Meet in Staten Island, NY! The room included a Jacuzzi tub which was a treat for my daughters muscles after competing their last running events! The location of the hotel to Ocean Breeze Athletic Complex required daily Bridge/Expressway tolls fees. But overall, a good hotel experience.

"Great place"

kmh51781, bayville, nj 04/03/2018

I've stayed there a ton of times. Never had any issues and the price is pretty good to stay. The hotel is usually quiet and I like the business center when I need to do business on the computer. The pool is great too!

"NYE stay."

othad2018, Cleveland, Ohio 22/01/2018

Couldn't find a hotel within a reasonable price in NYC for New Years Eve, so I searched nearby hotels in Jersey. Best Western was the by far one of the most affordable hotels in the area and also had good reviews so I decided to stay there. Which was a great choice!

"Great service from Greg and Elias"

candancea2017, Orlando, Florida 05/01/2018

The staff is exceptional at the Best Western Hotel in Rahway. If you are looking for excellent care, go and see Greg or Elias. These beautiful gentlemen go above and beyond to help every customer with the utmost concern and care.

"Grateful place trelax"

Jose F, Kissimmee, Florida 01/01/2018

I have stayed here several times and every time as pleasurable. Great staff, clean rooms. The hotel is tucked away off route 1. A little tricky to find if you have never been there.otherwise, it is a great place to relax and get away.

"Stevens family stay"

User 11/12/2017

They are always helpful the staff is great and if there are any problem the manger take care of it immediately we would recommend this hotel all of the time staff is great hotel is family friendly great

"Good Stay"

Johnnie E, Rahway, United States 30/11/2017

We had a really good stay over all. The staff are very polite and helpful and the hotel is clean. My only issue was with the breakfast options. What they offer is great; however we have been going to the hotel when we visit family in New Year for over 10 years. The selection use to be really great and was one of the reasons we choice it. The food and variety is still good but not what we had experienced in years past. Otherwise, still our favorite place to stay for the price and convenience to Staten Island, NY.

"Bed bugs beware....."

BOSOX44, Boston 16/11/2017

Stayed here overnight and the next day there were bed bug welts on my arms, hands and neck. More than a little angry - have to throw out luggage........It was too bad I had this experience as the breakfast was pretty good and the room seemed very comfortable.

"Great place to stay"

User 07/11/2017

If you need a place to stay in Rahway Best Western is great. If just over night or for a fun weekend away. Close to the train for NY if you choose or Routes 1 & 9 or GSP or Turnpike for any convience.

"Good place"

norab770, Lagos, Nigeria 05/11/2017

Staff and especially Ernest was very welcoming and friendly and breakfast was good although too monotonous but I liked the place. They need to clean up more especially the bath otherwise it's a lovely place

"Two overnights as stopover"

P5487UMcarolem, Baltimore, United States 04/11/2017

Very nice staff and clean, comfortable room on two separate nights coming and going from Newark Liberty Airport. Easy to access driving from souh but more difficult to access from the north when we returned. Motel seemed a very good value to relative to others in area. We had a very good experience overall (but at check-in on Saturday night our keys did not work at first). We would stay there again of we fly out of Newark Liberty.

"God send!"

PatIowa67, Des Moines area 30/10/2017

My family was stranded at the Newark Airport, THE only hotel available for 4 adults and two children was the BW Riverview Inn. The room was clean, and well appointed, not fancy but welcome. The staff was friendly and helpful. We had two queen beds and a hide-a-bed. Things were separated enough we did not feel cramped or like we were stepping on each other. The grandkids got to swim in the pool, and this made their trip.It was reasonably quiet, room was cool, so we all slept well. There was some great order out that delivered to ur room! Breakfast was good, hot, good choices, and not over crowded. The price was reasonable as well. It was a relief after a struggle at the Newark Airport. We were able to get to La Guardia on a nice drive too. Thank you!

"Clean, comfortable and quiet"

ChrisH59911, Bigfork, Montana 24/10/2017

This facility is one we have used previously as it was clean, comfortable and quiet. Personnel were helpful and efficient and the breakfast was tasty even though it was mostly processed foods. The only negative was the condition of the carpet in our room - it needed to be shampooed. The rest of the room was clean and in good condition.

"Pricey for what you get"

Renee M, Columbus, Ohio 23/10/2017

My room smelled funny, the hot options for breakfast were scarce. They only put out a small amount of eggs at a time, so people had to keep waiting for them to be refilled. If you didn't want to do that or missed breakfast, or were looking for lunch or dinner, they were no decent options within walking distance. Just a few fast food places. I had little interaction with staff, but they were nice.

"very good hotel with lousey towels"

Herbert L, Neptune City 21/10/2017

I guess if the only complaint you can have is poor quality towels thats not so bad. Room is very spacious and personnel at hotel are excellent. I have stayed here on every trip,approx. 8 times per year, and I have been very satisfied with my stay.

"More than I expected"

darrylg669, Melbourne, United States 21/10/2017

Overall experience excellent. Completely satisfied with room, staff, and location..Breakfast was included with good options. Staff were polite and helpful. The room was very spacious. I would book with them again.

"Convenient and friendly"

johnwilliams783, Richmond, VA, United States 19/10/2017

Really enjoyed my three day stay here. Friendly staff, clean rooms, comfortable bed, free and quick internet, very quiet. The price I got through Expedia was very reasonable. It was about one mile from "downtown" Rahway, where there were some great restaurants, wonderful performing arts center, even a "cat café".

"Nice value south of Newark NJ"

rogermB9397FT, Shrewsbury, Pennsylvania 09/10/2017

Value priced gem for visits to Newark/NYC area; just a bit south. Free Parking, Breakfast, Internet. Somewhat quaint value priced hotel next to river/inlet. Shopping and restaurants nearby on main road route 1/9.


User 07/10/2017

avoid room 209! There's NO WAY that could even be considered a mattress. We felt the coils and springs digging into our backs all night. I called down to the front desk and invited the clerk to come see for himself (he didn't) only apologized and said there was nothing he could do. After not getting any sleep, I went down to the front desk the next morning to complain. Again invited the clerk to come see for himself. He said he'd send up a house keeping manager. No one showed up. Nothing was done. Just another lame apology! Because of this I WILL NEVER BE BACK and hope all who read this will be on notice for the terrible beds and even worse apathetic customer "service". Dont get me started on the paper thin low quality towels!

"Terrible place"

S5408AWTamS, Orlando, Florida 06/10/2017

This hotel had the worst house keeping, stayed 4 nights and was not able to get any towels after the first night or even any toilet paper. The room was not only dusty it smelled, I had to have them replace the shower curtain because you could see the dirt on the white one hanging.

"close to the station"

56ayumih, rahway, United States 14/09/2017

you get what you pay for. this hotel in only 15 mins away from a station on foot and it not thats bad. there are some restaurants you can go to. the room was okay. i felt a little bit dark but the stuff were friendly and nice.

"Best Western Hotel - Rahway, New Jersey"

EspecialRob, Chicago, Illinois 14/09/2017

Very satisfactory hotel! It's a bit out of the way from NYC, but with reasonable rates and for using the New Jersey Transit Trains to get into NYC and the Newark Airport, it's still a great deal. My room was very comfortable, and I enjoyed the complimentary internet in the room. The breakfast was good. Keep in mind it's not 4 or 5 star quality, it's still good, fresh food to start your day. I usually visit NYC and New Jersey every year in the winter, as hotel rates at all the Best Westerns in the NYC area are a good bargain, but I had an event at the Javits Center that brought me to the greater NYC area , and I was pleased to be there and enjoyed the nice end-of-summer weather. I look forward to coming back in 2018!

"Rahway Delight"

geraldineh317, San Diego, California 12/09/2017

The BW in Rahway was a terrific experience during my 11 day stay in the area. Quiet, serene with a excellent staff and facilities. Dining area clean with lots of amenities, however, breakfast choice, specifically with eggs/meat choice could use some improvement. However, more than enough items to accommodate vegans as well as meat eaters.

"Great Hotel"

BKYESS, Silver Spring, Maryland 09/09/2017

I would revisit them, if I have an opportunity . One of the best in the area. The best part is the indoor Swimming pool. Staff was great, especially Tina, who is a big asset to the Hotel. Great Breakfast too.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks for staying with and letting us know about the service you received

"Happy Slappy"

518jamem, Baltimore, Maryland 05/09/2017

Upon arrival at the hotel everything went very smoothly. When I entered the room I found it clean with no complaint. The breakfast was great and the staff was courteous. I would recommend this hotel. The neighborhood is also very convenient.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks for staying with us :)

"The Trip from Hell"

tyronee690, Vineland 24/08/2017

No Cribs, Moldy Shower Curtain, Dirty Sofa Bed, No Channels for kids, Subpar Air Conditioning. This hotel used to be run much better. This was the biggest waste of money. I paid Best Western $150 dollars to be inconvenienced. Their customer care line is a joke to. Dont stay at this hotel especially if you have younger children.


User 14/08/2017

Nauseating. If anyone has any class about themselves you should not consider staying at this "motel." The floors are disgusting, the furniture is disgusting and the staff is unprofessional. The lobby area gives you an impression that it's a descent place, however when you open the door to your room you almost 'throw up."

"Never again"

User 13/08/2017

I went down to NJ from Boston to spend the weekend with some friends that we haven't seen for about 2 years. We brought the kids to the pool and were having some good time when all of the sudden this guy came and shut down the pool stating that his boss measured the chlorine levels over the phone and it was low. So i asked the guy to show me his test and yes, he just said that his boss measured it over the phone or whatever. I've been member of this chain for a period of time, and this is the first and last time I will stay on this property. There are plenty, I mean plenty of options around and the only reason I choose to stay on this hotel was for the pool and for the very and only reason I choose this property we were told we couldn't use it? So if looking for a unpleasant experience and rude staff that the only explanation they give to shut down the pool is a non-sense BS, yes, go ahead and stay here. Not me, not ever again.

"Family Reunion Weekend"

tonyag221, Brooklyn, New York 06/08/2017

It was a good weekend. Just a little to crowded that weekend. The pool was too small as well but great for the kids. The adults was looking forwarded to spending time in the pool but once they saw how small they changed their minds. Overall it was a okay weekend.

"Best Value in the Woodbridge NJ Area"

Joey G, Pittsburgh, Pennsylvania, United States 03/08/2017

The hotel is well located and next to the scenic Rahway River. The hotel offers clean, comfortable accommodations, a great continental breakfast, an indoor pool and a fitness center. In my opinion, it is a great value and we appreciate having this gem available when we visit relatives and friends in NJ.

"Budget option"

stephanieg51, Concord, New Hampshire 28/07/2017

This hotel wasn't a bad option. The location was okay, it was confusing to get to & from the highway. (You can't make a left into the property from the road, but you have to go about a mile down the road and take a u-turn). The room was good. It was clean, but could use some improvement. (Wallpaper peeling off the wall in a few areas). It was quiet, though and beds were comfortable. Staff was nice. The breakfast was decent. Waffle maker, bagels, cereal, etc. Overall, not a bad option if looking for just a one night stay.

"Great place to stay and friendly staff"

Robert D, windsor, United States 28/07/2017

I wouldn't hesitate staying there again, I was there for 3 days. Very clean, nice pool, helpful staff. Quite not near an airport or busy roads. Restaurants near bye or delivered to the hotel. Very clean rooms, a good nights sleep, what else do you want or need.

"Pleasant stay."

davej798, West Chester, Pennsylvania 27/07/2017

Very clean hotel and professional staff.Location was excellent for my travel plans. Breakfast was very fresh and the attendant was very helpful. If I'm in that area again, I would definitely stay there.

"Where is the view of the river?"

MattBart3975, Niantic, Connecticut 26/07/2017

Checked in earlier this evening without a reservation. Front desk clerk quoted me a fairly high rate for the area. I pointed at my Best Western Diamond Select card (BW's highest tier) and asked if he could help me out at all with the rate. He very condescendingly responded that the card was for earning points, not for negotiating rates. I wanted to tell him that I've spent 125-150 nights a year for the past 6 or 7 years in BW properties and am fully aware of what the card is for, but decided it wasn't worth the energy to argue with him. I needed a break from the NJ Turnpike traffic and agreed to pay the standard rate, despite the fact that most Best Westerns discount the rate when I ask for a discount based on me having their highest tier status. The hotel probably has like 100 rooms and maybe 10 of them have an actual river view, so don't be fooled by their name. You will likely have a view of the parking lot or the nearby highway. Rooms are old and tired but reasonably clean. For the average traveler this hotel is fine, but if you are loyal to BW and expect any kind of recognition, keep on driving.

"Great place! Great community and beautiful view!"

candancea2017, Orlando, Florida 19/07/2017

Very clean, friendly and hospitable place! Ernest the manager is very outgoing and the staff is always willing to go the extra mile to make you feel at home. This is a wonderful place and I visit often!

"Some Nice Views but a Tired Hotel"

David D, Atlanta, United States 30/06/2017

The hotel is situated right next to the Rahway River and the yatch club. A few corner rooms have a nice view, but the rest are parking lot or highway. My corner room had nice windows and a pleasant view, but I won't be back. The hotel is small, understaffed and tired. Workout room is tiny, and the pool is almost as small.


User 28/06/2017

Breakfast is only till 09:30 when the staff takes off all the food from the buffet already at that time so if you would come at 09:30. there would not be any food left. No vegetables are served either for breakfast. Otherwise, the variety is OK when on time.

"Good value and location"

JerseyDi, Huntington Beach, California 26/06/2017

This was a pleasant hotel to stay in. The staff was friendly and the breakfast was very good. It was quiet and there was a nice trail by the river. The location was great for us since we had to attend some events in downtown Rahway. Walking distance is less than 2 miles to downtown, also. We tried to go back when we visited, but since the value is good, it was booked a month in advance.

"Our over night stay"

lorriem242, FORKED RIVER, United States 21/06/2017

I booked the hotel through and got a really good deal. We stay at this hotel whenever we are in the area, probably 4 time a year. We like the clean rooms and comfortable beds. The breakfast isn't that great, but it at least is something to eat. I would suggest that they do serve breakfast until at least 10:30AM. Some of us don't like to wake up that early to eat. Especially after being out late the night before.

"better than expected"

Herbert L, Neptune City 18/06/2017

I stay at different hotels in the Newark Airport area approx. 5-6 times per year. This is the first time for me at this hotel. Long ago I stopped staying at Best Western as they had all become quite run down. I recently noticed that an overall improvement in this chain and the Rahway Best Western is no exception.The room is spacious,clean and well appointed. Certainly a very good value for the money.

"Family visit"

Kathleen H, Clayton 12/06/2017

Great hotel close to family in north jersey. Clean rooms. King room has a separate sitting area that is a plus . Breakfast selections were good with hot and cold food options. I will definitely use this hotel again when in north jersey

"Everything Great Here!"

Stephen L, Carlsbad, Ca, United States 09/06/2017

This Best Western on Route 1 in Rahway, New Jersey was conveniently located and had a wonderful staff, all of which were very accommodating. There was excellent maid service and an a very good variety of breakfast items. I used the computer room every day. I would recommend this motel whether you need one for a business trip or just a leisure family trip.

"Pleasantly surprised"

Ralcho, Kaysville, Utah 06/06/2017

I saw some reviews that were negative about this hotel, but I was very impressed. I don't know what the neighborhood is like, but it is near a very busy major road. It is set back from the road a bit and backs up to a river making it feel very peaceful. The hotel grounds were spotless, the room was large and clean, the bed was very comfortable (not rock hard and not too soft), the staff was great. I would definitely stay here again.

"Excellent hotel manager"

954sabrinae, Port Reading, New Jersey 05/06/2017

The hotel manager Earnest is excellent, personable and always have a smile on his face. I cannot say enough about him. He handle my reservation with such care and his leadership reflects in front desk staff.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
Thank you so much for staying with us .. your review is highly appreciated ... looking forward to seeing you soon

"Very comfortable"

User 17/05/2017

Stayed for 4 days to visit NYC. Booked the double queen suite. Had a minor issue trying to figure out the thermostat,front desk very accommodating and in no time they fixed it for us. Breakfast was wonderful. Multuple selections of items and plenty of room to sit.Very polite staff. Pool is quite small and shallow,but nice. Would definitely go back again.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
Thanks for staying with us.. Looking forward to your return

"Good motel."

Y9119BYdonnar, Seattle, Washington 04/05/2017

All staff were friendly. Room was spacious and clean. Breakfast bar every morning, with good selection of food. Only small complaints were that pillows were too whimpy and hotel access is a bit difficult. Would stay there again.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks for staying with us, I'm glad to hear that you enjoyed your stay and breakfast.. see you soon

"Amazing stay"

User 03/05/2017

I would recommend this hotel to anyway. Our stay was amazing and we stayed a extra night. The staff is great and the cleanliness of the hotel gets 5 stars! We will be returning to Best Western in the near future!

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks for staying with us, Good to hear about your amazing stay, looking forward to seeing you again soon thanks

"Great stay"

User 30/04/2017

This hotel definitely served its purpose. Stayed for one night with friends to go out for a night of drinks / dancing. They even called a cab service for us! Very clean hotel with continental breakfast, friendly staff and great atmosphere. My only issue was the way my GPS directed us.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks so much for staying with us... see you soon

"Nice Accomodations"

150austinb, Jacksonville, United States 16/04/2017

Reasonable accommodations. Convenient location. Close to restaurants. Very clean and the staff was very helpful. I plan on staying here again and recommend it to anyone. A great place to stay if youre in the Newark area or want to be close to New York City.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
thanks for the comment regarding your recent stay... looking forward to seeing you soon

"Great hotel in Rahway NJ"

Stasia125, New Hampshire 14/04/2017

We work in the Rahway area several times a year. First time we stayed at this Best Western and we will be returning!! We got great service, the facility was clean & well maintained, the staff professional and organized. Have to call out Ernest R., the General Manager. He provided us with outstanding customer service, made sure that all the changes & updates to our reservation were taken care of & everything went smoothly.

Ernest R, General Manager at Best Western Riverview Inn & Suites, responded to this review
Thanks for your business, it was very nice working with you organizing your rooms... its my pleasure serving you and the staff... looking forward to seeing you soon

"Bad Hotel"

francess329, Baltimore, United States 10/04/2017

The entire hotel smelled like cigarettes and it was a non smoking hotel., the food was horrible. I will not be booking at this hotel ever again. The overall cleanliness of the hotel was poor. Felt very uncomfortable

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 732-381-7650.

"Best rest you will ever have"

User 29/03/2017

I've stayed in many different hotels. Sometimes for work and other times for leisure and travel stops. I've always had a difficult time falling asleep in a hotel bed, but with Best Western I've never had difficulty. Their rooms and some of the coziest I've ever stayed in. The beds, are by far the most comfortable of any hotel chain, I've ever had the pleasure of resting my weary head. Thank you Best Western. You've taken the stress out of my sleep.

"My Hotel"

265tawanas, East Orange, United States 27/03/2017

I love the rate and quality of the hotel, however this particular stay I called to see if I will have access to the pool and they stated yes, however when I came on check in that was when I was informed the pool was out of order.

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 732-381-7650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Don't book unless you have to"

BelleStasGi, New York City, New York 18/03/2017

Don't book a room near the elevator. I couldn't sleep. You could hear everything. People getting in and out, the bell dinging, people going from room to room, breakfast was crowded and the eggs were gross. I am a member of Best Western rewards, but this was not a great experience.

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 732-381-7650.

"Enjoyable stay"

douglassG1203LI, Jersey City, United States 04/03/2017

The staff was friendly and helpful from check in to check out. We found the entire hotel, including the indoor pool and breakfast area to be immaculate. Our bed was very comfortable! We will definitely return for another mini get away!

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
Thanks again for staying with us ... see you soon

"Overnight Stay after arriving at Newark Airport"

User 27/11/2016

This hotel is a nice convenient place to stay after flying in to the US. There are short driving distances to NYC or to PA. The hotel is nice and clean. They include a nice hot breakfirst within costs of the stay. It is definitely to be recommended.

"Clean and inexpensive"

404christad, Vaudreuil, Canada 23/11/2016

Great value for families wanting to visit New York but not pay New York prices. Clean, has option for breakfast and staff is friendly and accommodating. Rooms have small sitting room at entrance, fridge and sink. Pool is added bonus for kids.

"Pleasant stay"

andrea d, Burton upon Trent, United Kingdom 13/10/2016

Very helpful staff, hotel with good facilities. The hotel is situated in rahway, a pleasant riverside walk by the side of the hotel, with views of inbound aeroplanes heading to Newark airport. We used the hotel as a base for visiting NYC, as we didn't fancy being in the city itself and were happy with the choice. We were given a room with a suite.There is free WiFi, tea&coffee facilities, fridgeµwave along with a complimentary breakfast. Very good value for money, We'd definitely stay there again.

"Great Staff, Great Value"

oldsaab, Bunn, North Carolina 12/10/2016

Terrific staff and a great value for the money. Loved the river walk. Good location. Convenient to everything in the area. Complimentary breakfast was very good. We have never been disappointed with Best Western, but this hotel moves to the top of the list.

"Great place"

Andy G, Milwaukee, Wisconsin 06/10/2016

Staff was excellent! Check in was smooth even though invoked the wrong date thru Priceline. They worked with me and fixed it. Room was very spacious, beds was comfortable. Nice seating area in room with small couch. Bathroom was good. Indoor pool and small workout room with some cardio and a universal machine. Breakfast was good. Plenty of parking and close to shopping and restaurants.

"Bad room /Bad services"

User 27/09/2016

We stayed in this hotel on sep 22nd and as soon as we checked in to our room we noticed that our bathroom door lock wasn't working.And it wont close completely. So i called the front desk and notified them, the front desk person (his name is Elias) told me they don't have any other rooms available and offer me 10% off on my room bill and I accepeted it. After and hour we went to the city and came back around 10:30 at night and noticed that our room A/c not working and the room temp is 75 even though the thermostat is set for 62. I called the front desk again and talked to Elias again and he said may be the went is closed and I asked him to come and check it out. He told me we will be come in to check it out in 10 min. Same time I asked for another room ( and he said no room availble) After waiting for more than 30 min i called again for another room same answer no rooms availabe. So i went in and bestwestern web and found they do have room available. and show that to the guy and told him that either he give me a new room or I am leaving now. Only then he gave me the room.

"Nice Place to Stay"

Steve S, Hazleton, United States 21/09/2016

This Hotel is a Great Place to stay for the area and the price. It is clean and safe and quiet. The staff is polite and make you feel at home. It has a good breakfast and near a lot of stores and restaurants. I would recommend to anyone.

"practical and affordable"

dan200362, Quebec City, Canada 14/09/2016

We booked at this hotel on our way home from DC. The hotel is well situated not too far from NYC and I think it was renovated as it was clean, the beds very confortable and wifi worked fine. Did not use the pool nor the breakfast as we left too early. Staff helpful and courteous.

"Sorry for changes"

Johnnie E, Rahway, United States 06/09/2016

We had stayed at this hotel in years past with better service and food being offered. First the breakfast was not as full and did not have the variety that we previously had. Also we called in a maintenance request twice to our room with the reassurance that the maintenance would be up which never came. Also there was someone hair in the bathroom that was not ours as it was a different color and texture. There were also questionable stains several places on the rug.

"With Price this is Avg hotel"

Sandeep M, Orlando, United States 06/09/2016

You will be getting a Avg hotel room with this much more price. There is no exhaust fan in bath room and its quite old rooms. which needs renovation.Will think again if needs to stay here.Location is good and near to restaurants and airport, near I 95

"More breakfast"

wurzersuzanne, Port Colborne 05/09/2016

Our visit was very good. It would have been nicer if there was a little bit selection for Celiac health condition. It does not have to be much. The pool could be a bit warmer, while we sat in the pool area I tried to go in the water and I found it to cold and 3 other couples who had come in to swim left because the water was to cold. I would still recommend this hotel to everyone.


CarloLivorno, Livorno, Italy 04/09/2016

Summarizing my impression leads me to say that this Hotel it's not bad. Room was pretty clean (and for us, a family of four, that's the first thing we care of), room service too but breakfast didn't convince me. Few choices and too crowded. The location it's nothing special and finding the Hotel (near a large road but not easy to find the right turn....) was at first difficult. At the reception, nothing bad happened but,......when we checked in (at 3 pm) the guy had left a message "back in a moment, sorry", but he was around and saw us, (he was in the alley I recognized when he came back) , but we waited for 10 minutes. Nobody around. Only us. Repeat. Nothing bad but....Overall I just say average. And I'm generous.

"My Quick Stay"

Alma G, Ashburn, United States 25/08/2016

I had to book a hotel in New Jersey to attend a funeral of a loved one and found this hotel suitable; however recommend that they ensure bathroom curtains are clean and the hotel desk staff are always courteous and friendly to customers.

"Summer Family Vacation"

Wayne O, Sacramento, California 24/08/2016

Best Western Inn & Suites Booked 3 Rooms at the BW, mid-July on our First Leg of our Family NJ-NYC-Niagara Falls-Washington DC Tour. We had Two suites and a King Room to accommodate a Family of 7 comfortably. 6 Adults,1 Teen. Worked with Manager, Mr. Ernest Rodgers on setting up the rooms on same floor. To our surprise!! It worked out as we Planned considering it was over the phone Arrangements Cali to NJ. The Rooms were Spacious and clean for the most part. The Hotel Staff -Front Desk, Dining Room to Guest Room Service were Hospitable and Helpful. Heads-Up: Get Down to Breakfast EARLY. Get it while it's Nice and Hot meal to include: Scrambled Eggs, Patty Sausages, Cube Potatoes, Waffles, Cereals, Oatmeal and Bagels. Fruits Included: Apples, Oranges, Bananas. Juices: Apple, Orange, Milk, Coffee n Tea. Dining Room had a Large Flat Screen TV to catch up on Local and National News. We had an issue with Parking as it filled up COMPLETELY during our weekend stay. One had to be in place by 11pm. Took me until 1am to catch an opening as guests were leaving. Whewww. Made for an interesting night as I wasn't trying to get our HERTZ SUV 15-day Rental towed within 1st two days. RECOMMENDATION to Guest Room Maintenance: Vacuum at Base of Beds and baseboards.

"Could be better"

John H M, Rolesville, United States 17/08/2016

I stay in rm.415, carpeting was worn and dirty needs replacing. Awful time getting hot water for the shower. Breakfast was ok. I'll be staying there next month which will be my last time stayng there.

"just an ok stay"

Donna S, Geneva, United States 07/08/2016

The bed was very comfortable. However, the towels were similar to sandpaper on my skin. They were VERY rough. The upholstery on the couch and chair in the room were soiled as well as the room darkening shades. They were just dirty from being used...apparently alot. Night clerk and afternoon clerk were friendly, evening clerk was not friendly.

"Great stay!"

Cranbrs, Grove City, Ohio 26/07/2016

My husband and I took our kids on vacation to see the Statue of Liberty and we stayed at this Best Western. There were five of us in our room and had two queen size beds and a pull out sofa. Plenty of room! The bathroom was a good size with a roomy deep tub. And the beds were very comfortable. Normally I don't sleep well due to a health issue but I slept very comfortably here! The hotel staff were very nice and helpful and the pool was nice as well. A little small but it was perfect for us. The breakfast had great selections: eggs, sausage, waffles, pancakes, yogurt, fruit, bagels, toast, etc. It was a nice selection especially when you were there for four days. There was a Popeyes chicken next door and a Burger King across the street. We found a pizza place called Pizza Time and it was really good pizza. We ordered it two nights in a row. Try it! We would definitely stay here again.

"Vacation Roadtrip"

James M, Connellsville, United States 19/07/2016

Hotel was to standard. Was more than adequate for our family of 5. Would stay again and recommend to others. Only drawback is the road to get to the hotel. General location of hotel was very good as it was close to everything we were looking to do.

"July 4th weekend from Hell"

Jo-Ann C, Bronx, New York, United States 11/07/2016

terrible place. DO NOT STAY HERE, the place is a dump! the furniture was disgusting dirty as well as the rugs, the doors creaked, the toilets and bathtub were dirty. They ran out of bathroom towels...what hotel runs out of towels! I was appalled, we changed rooms and it didn't get any better.

"Good for price"

User 08/07/2016

We stayed at this Best Western for 4 nights. The rooms were clean but not the most comfortable. The towels, while clean, were very rough. The staff wasn't always tbe nicest and barely talked to you if you didn't greet them first. The breakfast was ok but went fast so get there early.

"Family trip to NY"

User 08/07/2016

as a family of four with my infant child, stayed for 2 days, and our exp was very nice and staff is was pretty clean with coffee and brakfast was also good with options for vegan people....

"great time and close to everything"

limenho, Lima, Peru 30/06/2016

i loved the location by the river that was the most amazing, the breakfast was ok but the service great . i recommend this hotel , for sure ill be back soon because the prices are average and always they have some deals

"Inexpensive-Great Value / Convenient location / Great stay"

Andrzej_Canada, Montreal, Canada 30/06/2016

As a family of three, with a six-yo, we stayed at the Best Western Rahway Hotel for a week in June 2016. Overall, our experience was excellent. The staff was extremely polite and helpful. The room of two queen-beds was huge, clean, and comfortable. The hotel may need some refreshing (old wallpaper, paint, old carpet) but it was clean without any bad smells throughout. The little gym and swimming pool were really rewarding after a long and tiring day of visiting nearby NYC (20min). The breakfast was sufficient and as advertised, and the person responsible made sure we were all happy and full starting our day. And the most important, the price per night was very competitive comparing to other nearby hotels. I strongly recommend this hotel, and next time we go to NYC we stay at Best Western Rahway again.


Flscotsman, Haines City, Florida 24/06/2016

We have stayed at several Best Westerns and found them all to be great. The one at Fort Belvoir MT. Vernon in Alexander VA along with the one in Rahway are fantastic. The one in VA we have used often when visiting my brother and his wife before his passing. We also stayed here when he was interned in Arlington Cemetery. The staff was very helpful to us during this trying time.

"Not a decent/clean accomadtion(s)"

sassyless, Chicago, Illinois 15/06/2016

I am rather chagrinned to read these other reviews. We were there for six nights, June 8-14, 2016, occupying a king bedroom. First night no linen in the bathroom the night we arrived. The rugs had not been vacuumed in months and the noise from other rooms was unacceptable. The bathroom and toiletries provided were lacking. For example the towels were rough and small. If someone forgot their shampoo or conditioner they would be out of luck with what was provided. There was very little parking. The free breakfast was okay, but the second day the coffee machine broke and no one seem to understand the concept of suction and flow between the hoses. It was sad watching this disaster in the making. Coffee was made in coffeemaker, which was terrible. Overall the hotel and the room was minimally acceptable. I do know everyone's definition of a good/decent accommodation is really subjective. I have stayed in many Best Western's in the USA and only one other has been this poor.

"Quick overnight "

User 12/06/2016

Pretty nice place to stay overnight. Hotel was sold out during our stay. Not enough parking to accommodate every single overnighter, but not a big deal We a Family of 3 stayed in the handicap room which was very spacious. Towels a bit small for average size person and a bit rough...again if staying to rest no biggy Bed are very soft (firm bed lovers will hate).. Dunkin donut right across the street

"Quiet /Confort and cheap."

Nancy S, Anaheim, United States 08/06/2016

This is my first time staying in a Best Western Hotel . Overall my experience has been good. I would like to see more variety in the breakfast area. Also like to see the water a little more clean. Not sure how often the water get change. but it was not clean. Little fitness area...i like it ,small okay with me. Bed was very comfortable. In the past my issue has been with bed bud ...this hotel i didn't see any so im good with that. no issues with sheet or towel request. Would i come back again .. I would .

"Great Hotel"

Laurence C, Plainfield, United States 31/05/2016

We know that Best Western is a nice place but I found it a super place to stay and my family enjoy their short stay and each time I only heard how nice it was from the size of the rooms to the breakfast and how it was all close to shopping and eating will return in the future.

"Everything I needed"

User 23/05/2016

It was clean the people were polite and helpful. The bed was comfortable even if the pillows were on the tiny side for me and to soft. My only complaint was that the wifi was to weak in my room. So much so that I couldn't even stream YouTube after a certain point at night.

"excellant stay"

708christinek, Buffalo, New York 14/05/2016

The hotel was very clean, breakfast could have had a few daily changes. It was the same thing everyday. the hotel clerk was thoughtful because there were 3 bus loads of teenagers, and she put us on the top floor, so that we would not get the noise from above.

"Great Stay"

Veronica R, United States 26/04/2016

Room was clean and spacious. There was a small pool and fitness center (no free weights though). Complimentary breakfast was adequate. Coffee maker in the room worked. Queen bed was comfy. The pull-out sofa bed needed some repairs. (The bottom of the mattress kept falling down.) The in-room internet access worked fine. Across from a couple of popular fast food restaurants.

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 732-381-7650.

"Good location, quiet hotel"

adrianandlois, Ivybridge, United Kingdom 24/04/2016

It is great to travel just 10 miles from Liberty International Airport and arrive to a warm welcome, clean spacious hotel room and good breakfast the following morning This hotel is quiet so a great start to the holiday

"Nice accommodations near Metropark"

User 14/04/2016

It was a pleasant overall experience here at the Best Western. My room had a nice view of the river, people were pleasant,especially Tina. In the morning after a concert in New York, I had the pool all to myself and it was very nice to just read and relax. Also the breakfast was just right, even had scrambled eggs and sausages.

"Refreshingly friendly"

SwSe86, Michigan 12/04/2016

We moved here mid vacation after a horrendous stay at the La Quinta Clifton. The staff here was accommodating and very helpful. The room does show some wear but was clean and comfortable. Breakfast was good.

"Nice, Just needs updating."

tiffenyb, New York City, New York 12/04/2016

My family in I was in NJ/NY for my moms 60th. Stayed there for 3 nights the staff was polite and helpful and the location was just right close to NY. The rooms are very large, However, they need updating and thorough cleaning. The sofa bed was worn out. Will I stay again? Yes...because it was good for the price. There are lots of food delivery services near by. The breakfast was okay... however the sausages were not as tasty as they looked, very generic.


Maddy S, King George, United States 23/03/2016

I was pleasantly greeted by the staff that was in front. she wa so helpful and kind. i had a LONG day and needed a rest it was nice to be welcomed. She even told us places we can order from because we were hungry and tired. She gave us some menus to look at too.

"Good location."

Margarita R, Orlando, United States 06/03/2016

Place was nice, spacious, and clean. Great large breakfast area. Near many shopping locations and movie theater. Room has good river view. Google maps needs update since it take you to a dead-end road.

"Relaxing Stay"

Mary S, Byron Center, United States 02/03/2016

We stayed at this hotel because we had heard great things about the Best Western chain. We had a king room and it was very spacious with a living area as well. Very good value and the breakfast is excellent. The staff is friendly and professional. We would stay here again!

"excellent service"

Diane C, warwick, United States 28/02/2016

front desk staff Gerard, did a fantastic job directing me on the phone when we became lost. We were travelling from Rhode Island. When I arrived in the lobby I was shocked to see him at the front desk all alone, checking guests in, answering phones and I could not believe he took all that time. Excellent service.

"full of amenities"

Wayne Allen S, wilson, United States 24/02/2016

very nice place to stay no complaints had all the extras i needed. great breakfast, very good fitness area, even the pool was nice. the staff was very friendly and helpful when we were looking for good restaurants to eat at.

"Worn rooms. Service could be improved."

CleanFreak416, MA 20/02/2016

I have stayed twice in the last month or so - I think this time will probably be my last. My most recent visit was just this past week. The service upon check-in was odd. When I arrived at almost 11:00pm, the lobby door was locked (probably for security?) and the staff wasn't in a rush to open the door for me. I was checking in during a shift change, and the front office staff member who was getting ready to leave was complaining quite a bit about his job - it didn't seem like he wanted to be there. He was also there when I checked out, and his demeanor was again not very warm and kind like I expect at a front desk - very uninterested. The bathroom and furniture are very worn and old - they are desperate for an upgrade/renovation! The shower seemed a little skeevy even though it was clean, just based on how worn it was. The living space would have been nice, but I was not inclined to sit down and relax because it looked so dirty and stained. The first time, I used my Best Western rewards points so didn't think much about value. I got a good deal on a 3rd party website for my 2nd stay (I tried to book directly at the hotel but the front desk agent said she could not match the lower rate and there was no manager available for a few hours). I wouldn't stay here again unless I had a good deal and it was a quick overnight - it wasn't worth the original price of $115ish/night.

"Just Okay"

Melina R, Huntington, New York 18/02/2016

this hotel is small with large rooms and adequate parking. Beds are very comfortable and the rooms are very clean. This hotel does have multiple entrances and check-in is very fast and easy. The cleanliness of the bathroom needs improvement. During the day the housekeeping ladies are very noisy with loud chatter and accompanying laughter. One maid promised to bring me another towel and never came back. Very good wifi and good location on a main avenue yet very very quiet at night. This hotel can be somewhat overpriced. Best to catch them on an Internet special. My stay was ok but definitely not in a hurry to return. Hotel only has 3 floors.

"Excellent Choice"

Julia H, Lowell, MA, United States 27/01/2016

We were very pleased with our choice of lodging for our trip to Rahway. We are re-locating to the area for work and needed somewhere to stay while we were apartment hunting. When we arrived at around 1:00pm, they were able to immediately accommodate us for an early check-in. The room was clean and very comfortable - we were on the top floor. The parking was ample and we always were able to get a spot near the door. We did not try the breakfast, but liked that it was an option. If we'd had more time, we probably would've tried the pool too! We would stay here again and will recommend it to family when they come to visit us.


User 11/01/2016

Do not consider this hotel unless your ok with bed bug bites from head to toe. The General Manager, Ernest was dismissive and spoke to me on the PHONE like we were having a street conversation, seemingly bottered by the "hassle" of requesting a different room, instead of taking ownership that his hotel is infested or that his guests have serious concerns. He wouldnt even give me his name (assuming because of his rude behavior) and has the nerve to hang up on me. When he saw me the next day, he verbally attacked me for filing a complaint with corporate. The worst experience i have ever experienced.

Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review
As per our conversation, the rooms has been fully inspected with a professional service, and noted that there has been no evidence of such kind of bed bugs. I take very serious of my guest concerns, If I could provide any assistance, please don't hesitate to contact me directly at 732-381-7650 Sincerely Ernest Rodgers General Manager BEST WESTERN Riverview Inn & Suites


RichardToni, Staten Island, New York 03/01/2016

There was dust and dirt all over Housekeeping said they only fully clean every six months because mgt doesnt want to pay for it. I had no internet service for 3 days.There were odd looking spots and slotches all over the headboard The door didnt close and a man from " Corporate just walked right in. The people in the next room were smoking pot heavily for days. Overall I dont think I would ever recommend this hotel. Which is a shame because my sons karate tournaments are close by and other parents asked me for a good place to stay near by.

"Can't wait to go back"

User 29/12/2015

I enjoyed my stay at the Best Western Riverview Inn & Suites, Rahway NJ.. The rooms are large, lots of space & Clean...The service was great and the area is around everything...Looking forward in them getting some more sport channels..


Filander B, CAPE CORAL, United States 16/12/2015

Average hotel,was not as clean as we espected,this was a hotel for construction workers,was dirt on the floor all the time.The bathroom smells bad ,was like a bad plumbing line.I have stayed a Best Western hotels before but those have been more clean.

"best western rahway nj"

Timothy H, conway, United States 15/12/2015

clean, friendly staff, secure, close to eateries, they serve breakfast close to shopping areas, right on main highway, This Best Western is very nice and accommodating . Great place for family, friends, couples,

"Good base for NYC"

Donna W, State College, United States 03/12/2015

Train station for travel into New York City is a short cab ride away. Hotel is very clean and inexpensive. Also, there are two major malls within a 10 mile radius, and one has a Cheesecake Restaurant, which I highly recommend.

"Pictures don't represent hotel."

Inspirational1s, Salt Lake City, Utah 21/11/2015

Booked this hotel based on the reviews and photos. Was really disappointed, rooms were filthy, carpet had food crumbs and stain all over. The bedding had hair all over on both of our beds. There was unwiped cup stains on the desk. I just wasn't clean. Area was very unsafe. Was told to be careful wearing my jewelry at breakfast because it might get stolen. I usually don't write on issues that might just be overlooked but this was bad. I would not recommend anyone to stay at this hotel. I was a disappointment. We didn't even use the room and was only able to cancel and get a refund for three out of four nights. Look elsewhere. Management can do a better job at running this hotel.

"Great Stay!"

Janet P, Auburn, United States 09/11/2015

Quick and easy check in. Polite staff. Room was ready and clean even though we checked in early. Our room had a Jacuzzi which was clean and ready for use. Bed was very clean and comfortable with plenty of pillows. Breakfast food okay. I love eggs in the morning and these were not real eggs, but powder eggs. So they weren't so great. We did not like the coffee either. Didn't get a chance to use the pool. Stay at this hotel several times a year and will continue to stay here! Close to my two sons who live 2 miles away from the hotel and the train to go in to New York City.

"best hotel stay"

User 09/11/2015

we enjoyed staying at bestwesten riverview. very reasonable price. The breakfast is good. room is very clean and bed is very comfortable. Location is very convenient for shopping. The staff are very nice. Overall, we enjoyed our stay.

"Nice hotel, pretty close to train station"

Steven L, United States 03/11/2015

We enjoyed our stay and were able to walk the 12-15 blocks to the train station for easy access without having to drive. Note: you could easily get to this hotel via the train from EWR. The only negative was the hardness of the towels. I would definitely stay again if visiting NYC area.

"front desk is not very accommodating"

User 31/10/2015

the service at the front desk was considerably lowers the value of this hotel if you don't value common courtesy, then this hotel is for you the breakfast staff were very friendly, helpful and made sure the buffet was well stocked for the hotel guests

"My Hotel in Rahway"

Mel A, Millersville, Pennsylvania 21/10/2015

BEST WESTERN Riverview Inn & Suites is easy access off Route 1. Stayed one night for business related travel. If you are going to Merck, the trip is a very short drive from this hotel. Very friendly staff. Larger than normal quiet room. Several restaurants within 1 mile of the hotel varying from fast food to several chain restaurants. There may be some upscale but that wasn't what I was looking for. The morning continental breakfast was adequate and the coffee was very good. If I am back in town this where I will stay.

"BestWestern Riverview"

Leslie S T, Burleson, United States 20/10/2015

The Hotel was average but the experience was excellent. The Hotel staff was friendly and accommodating. After traveling all day it was nice to arrive at a clean and quiet hotel with friendly people. A daily continental breakfast was served which was basic, but there was enough of a variety to be able to have something quick when on a tight schedule. Overall our stay was great.

"Easy on the air freshner"

Robert F, Stroudsburg, PA., United States 09/10/2015

With the exception of the over powering air freshener in my room my stay was wonderful. The check in staff was very friendly. The breakfast attendant was on top of the buffet wanting for nothing. I enjoyed my stay.

"Great Value, nice location"

Jeffrey W, Trabuco Canyon, United States 05/10/2015

Great value for a better than average hotel. Friendly staff and included a pretty good breakfast selection. Finding the road entrance was tricky but after we navigated it successfully once it was easy after that.

"Great overnight stay and close top the airport"

adrianandlois, Ivybridge, United Kingdom 24/09/2015

First time at this hotel and we will stay again for sure. It was very difficult to find the way in when Southbound so we looked on google earth before leaving home. Once there the staff are friendly and very accommodating. Our room had a lovely view of the river and was well appointed and quiet. Great breakfast to start the day. The hotel is very reasonably priced considering there are many to choose from in the area but I have to say I wouldn't even enter the doorway of some. Would we stay again, yea and would we recommend to others definately

"Nice Hotel for the $$$"

Dana P, Blackwood, United States 21/09/2015

The hotel is very nice and the price was right. The room was large and clean and the staff was very helpful. The girl at the front desk got a cab for us as we were in town for the Food Truck & Rock Carnival. I will definitely stay there again.

"Very nice hotel"

JoeW386, Lewisville, Texas 04/09/2015

Nice property. Very nice rooms with fridge/microwave. Nice view of the water and a little trail behind the hotel. Breakfast was very nice with a lot of selections. Staff very friendly and accomodating.

"Good luck on finding the entranceway"

Andrew H, Ottawa, Canada 01/09/2015

This hotel was well up to par on amenities and cleanliness, but there was a major problem actually finding the entrance road. You can see the hotel from the busy 6-lane road, but the entrance road is not signposted and virtually invisible unless you see someone exiting or entering it. SO the stay got off to a poor start. Apparently, we're not the only people to (eventually) arrive a bit exasperated. Still, forewarned is forearmed - a good choice otherwise. Some very noisy guests in the next room resulted in a poor sleep quality rating. Law of averages says that is going to happen occasionally, but doesn't make it any easier to put up with after 8 hours on the road.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.