Best Western Premier Hotel Aristocrate

I chose this hotel based on the convenient location for my needs and found it to be by far one of the best hotels I have ever had the pleasure of staying in. The staff I spoke with were all welcoming & bi-lingual. The room I stayed in was nicely appointed and the Wi-Fi was excellent as was the onsite restaurant. I will definitely stay in the Best Western Premier Hotel Aristocrate in Quebec City again because they offer top quality accommodations at a fair price along with free parking and convenient access to the freeway and Boulevard Champlain. This gives you easy access to anywhere in the city and surrounding areas -

All good from the moment we arrived to our departure. Staff very ploite and helpul. Nespresso Coffee machines in room, a perfect way to start the day. One of the best retaurants in Quebec City attached to hotel. Rooms clean and well kept. Location close to main roads to visit downtown Quebec City.

Clean and well appointed. Staff very friendly and helpful . Easy 20" car ride to old city Quebec. Excellent location. Restaurant on site upscale. Good restaurant and patisserie options nearby. Bed comfortable. Pillows very full. Water pressure high.

The cleanliness of the hotel was impeccable. It was evident that the staff takes great pride in maintaining a spotless environment. My room, in particular, was not only pristine but also incredibly comfortable. The attention to detail in the housekeeping was impressive, and it made for a truly relaxing and enjoyable stay.

Very nice hotel close to highway and bridges. Stayed for three nights to see the city and the German Market. Rooms and spaces were very clean, with a French Restaurant on site. The beds were comfortable and the rooms were very quiet despite proximity to highways.

We were 17 families and it was a perfect stay. They gave us a free room to congregate and the staff was super nice, Our tournament was in Beauce and only 30 min away and it was great! Would highly recommend.

The location is good, easy to access. The descriptions of the hotel and rooms did not really match the reality. The hotel is a bit dated. The "balcony" was a dirty, icy, unsafe walkway with no chair or anything. The door was very difficult to open. The front desk staff was not knowledgeable about bus routes .

Despite the name, this was a really affordable choice for the area, at least on the nights I booked it! The room wasn't remarkable but was nice, and the staff was helpful and bilingual (a plus for me with my weak French). It's also in a great location - although it's a few miles from downtown, in the extreme southeast corner of Québec City, it is RIGHT down Boulevard Laurier (a beautiful drive) from both the nearby malls and downtown. My docking a point is for the noise. I had a balcony room, and although the door was fully closed and locked, I guess it didn't quite seal, because quite a lot of sound bled in from outside (and there was more than I thought!). There was also a low rumbling noise in my room the entire time, which I think was either the bathroom fan or something external. They did provide earplugs in the bathroom supplies, which I'd never seen at a hotel before, but I'd still have preferred not to need them. Parking was also a little bit of a problem. It's not clear from the road that the first entrance you come to is not the hotel but the attached restaurant. On one occasion, the front and back parking lots were both completely full (apparently with restaurant-goers), so I had to park in one of the spots in back reserved for buses.

We chose this hotel pretty much because of the excellent reviews on TripAdvisor. We stayed 4 nights And it's a good solid choice. PROS: * Clean, nicely furnished * Very attentive and kind staff * Quiet - no problems with noise * Easy to find with GPS * Generous giving extra Nespresso pods for a heavy coffee drinker like me * The restaurant is awesome (but not included) CONS: * Gosh, I love a free breakfast (they have coffee, but the restaurant charges $9-25/each for breakfast). * There's a pool, but no hot tub (that would be lovely after walking all day) * The drive to Old Town - I wish we could walk but that would take hours - but being fair, this was much better priced than the hotels within walking distance to Old Town.

Very expensive. Bathroom was very tiny. Not even enough room to put essentials. NO FREE BREAKFAST like all the other hotels in the area. When I questioned this, I was told they were a PREMIER hotel and that is why I would be charged. I then asked the front desk for some suggestions for dinner. I was promptly told about the food at the other three sister hotels and that if I wanted to go somewhere else, I SHOULD USE MY GPS. Talk about no customer service. I stayed at their sister hotel the night before and not only did I get free breakfast, they had a HUGE binder full of places to eat. Don't plan on returning here next time I'm in the area.

We loved our stay! The room was great, the price was abordable the room was very clean and the bed was sooo confortable! Also, the staff was very nice and kind. We'll come back for sure! Bus station near by so it is easy to go downtown whenever you want.

I would stay here again, was easy to get to and not too far from some of the sightseeing areas in Quebec. Nice hotel. If you need to stay at a hotel while traveling this is not too far from the airport.

Last minute booking after being let down by other accommodation. Very pleasant staff at check in. Room very clean and well equipped. Very comfortable bed. Would definitely recommend. Some building work opposite but didn't bother us.

Qw have stayed at the Best Western Aristocrate on numerous trips to Quebec City. The location is perfect as we have family who live just minutes away. Notwithstanding the convenience of the location, we like the hotel and it has become our general choice for visiting the city. We have stayed at many of the top-rated properties in town but quality-price ratio for the Aristocrate is high, making it a favorite hotel.

we have great stay and quiet place..ver accessible to the mall and store that we need to go,very peace and quiet location.indeed amazing hotel to stay.they need to upgrade reception area not to disappoint the customers but rooms are very good clean and tidy

Good location with nearby a bus stop to travel with local public transport to Quebec City. Close to other area attractions. Rooms are very comfortable and clean and a wonderful restaurant for delicious breakfast and dinner. Staff very friendly and helpful

This hotel is very easy to get to and is close to everything. The front staff are very pleasant and super friendly. Rooms are cozy and clean. The breakfast at the restaurant in the morning is the best in Quebec bar none. I will definitely be back!

Stayed at King-bed junior suite with balcony and whirlpool bathtub. Very comfortable bed bed. Free Nespresso coffee in the room. Coffee at restaurant too weak (not enough coffee grounds mixed with water). AAA-rated 4-diamond restaurant on the premises, worth the ratings. Heated outdoor pool. Too bad it rained mot days during our four day stay.

We are very happy with our stay at this hotel. It is an excellent hotel with affordable prices. The staff cares about their customers. The room was clean, bed confortable and we had a small balcony. I love the shower and they provide excellent services. The restaurant was very good, we had breakfasts and one dinner at the Fenouillere. Excellent services from all staff and sommelier. The food was excellent. We enjoyed our time at this hotel. Although it is a bit far from the Old Quebec, we highly recommend this hotel.

We stayed 3 nights at this hotel. We felt welcome. We found all the staff very professional and cordial. The room was very clean. Loved the balcony. All the accensories provuded we perfect. The sound barriers between the hallway and suites, so we slept well.

Easy access from Hwy. Quick and efficient friendly check in. Great and specious accessibility room and bathroom Room had a king size bed (comfortable). Nice bathroom with soap/shampoo/lotion. OMG! La Fenouilliere restaurant with 5 choices a la carte breakfast. This nice restaurant is a Gem and is attached to the hotel.

From the very beginning till the end, this experience has been nothing short of extraordinary. The bed and linens provided are of exceptional quality, ensuring a comfortable and restful stay. The restaurant within the premises offers delectable dishes that tantalize the taste buds. Moreover, the hotel's location is superb, allowing easy access to various attractions and amenities. Every aspect of this establishment is flawlessly managed, making it an epitome of perfection.

The beds are cozy and the room is had all needed. The front desk were very responsive and supporting. The breakfast was well garnished and delicious. I live in Ontario but I was in Québec City for bussines related task. When next I am in town I will definitely choose Best Western. Thank you.

This was an excellent place to perch while exploring Ile d'Orlean & northern & southern banks of the St Lawrence River about our ancestry! The facilities are classy and deserve the name Aristocrate! The staff are gracious and capable!

One of the cleanest hotels I have been to, the room was fresh. I had picked the balcony king bed room, it was very comfortable with a nice table, fridge, coffee maker (Nespresso), wine glasses and safety deposit box. Bathroom was clean, no bad smells at all. Bed was comfortable, AC in room as well. The front desk folks were kind, smiling, and very helpful - always asked how I was doing, and even helped me decide the best places to park in Old Quebec. There is a vending machine upstairs for drinks, which was handy, and a little area behind the front desk downstairs, where there are snacks you can buy if you need a late night snack, there is also coffee/tea, a vending machine and microwave in the same room. The pool is very spacious and clean. Able to order Uber Eats directly to your room if needed. Many parking spots, and a nice restaurant is attached to the hotel, which has many delicacies to choose from. You can get coupons for the restaurant at the front desk. Check in and check out process was smooth and quick. Only thing to keep in mind is that there is some construction going on across the main street, and it can get loud in the morning for rooms facing that area, so may need to use earbuds, which are provided with the room. Special shout-out to Vaughn, front desk employee, very kind and takes his job seriously. Felt very comfortable as a solo traveler, and would highly recommend this hotel to all types of folks.

Very pleased with the cleanliness and appearance of the rooms, lobby, and grounds. Staff was extremely pleasant. Easy access to Auto-route. I would use this location again and highly recommend it. It was good experience during my work trip.

I have stayed there twice now and both times I was not dissatisfied. Beautiful restaurant, pool for summer. Nice comfy beds and the shower works great. I would recommend, not too far from old Quebec. Perfect if you have a car. There is also public transport right outside the hotel that will bring you to place dyouville.

If you want a high quality experience at a hotel, it doesn't get much better than the Best Western. Great space, clean, good shampoo. I enjoyed my stay very much and the staff are super friendly. The restaurant is also first class. I'm coming back for sure.

We stayed at this hotel for 2 nights. The room (signature) was clean and everything was in working order. My spouse found the pillows particularly comfortable. Room temperature was easy to control. There is no bathtub (room 102). Staff is helpful and friendly. The restaurant is chic, so very nice with great food, but a bit pricey. Lots of restaurants in the area for dinning out. I would stay there again.

We love staying at this hotel - it ticks all of our boxes: It's a lovely hotel, beautifully maintained, super nice clean comfortable rooms within moments of the highway. There are good options for meals that don't involve chain restaurants. We always stay here when passing through Quebec City.

It's great that it's pet-friendly, I can park outside my room, and it's in a quiet area with sidewalks where I can walk my dog. Close enough to the highway to get back on the road for travel, I appreciate the convenience this hotel provides. I also love the bathroom set up; the shower head makes for an awesome shower. One of the beds was lumpy, but I let my dog sleep on that one (heh).

Love this hotel! The only hotel we stay at while we visit Quebec city. Rooms are very clean. Staff is super nice and helpful. Ismael was great at check in and very welcoming. He even made our breakfast reservation for us. Very quiet... Beds are a bit soft to our liking but otherwise amazing place!

The hotel is conveniently located, room rate was a good price. There is an excellent restaurant available. The duvet covered beds were very comfortable. The room was very quiet. We enjoyed a superb meal in their restaurant. All the staff were very friendly.

Rooms were dirty and smelly. Generally unclean. Staff was not helpful. When for a refund as there were multiple issues. Was not given a refund. In fact when I got my invoice, I was upcharged for a room that I didn't stay in. Due to the terrible state of the rooms I had to pay out of pocket to go to another hotel. By the time this was all said and done I ended up missing the event that I was traveling for. Beyond disappointing. If you want a smooth process and clean rooms I don't recommend this hotel

Love the beds, sooo comfortable! Sooo clean also! Ant the staff were so kind. Since l'aristocrate is in Québec city, the songs played in the restaurant should be mostly in french to represent the culture of the area

Hotel was very well maintained. Rooms were very clean and comfortable. Staff at the reception desk was bi-lingual which made it very convenient for our guest who did not speak french. They went out of their way to make us comfortable

Exceeded my expectations. Stayed here on our way to Saint john for a night and was very impressed with this hotel. Spotlessly clean, friendly staff. No negatives at all. I'm not sure how old/new this hotel is but the room was so clean it felt like no one had ever been there before us. Top notch houskeeping staff!

First time staying at a Best Western in a long time. The room was spacious, comfortable and clean with no outside noise. I appreciated that there was no bed spread to decorate but only the duvet covered by sheets. Internet was fast and easy to access. The AC/Heating was a little loud at night when it started up, looked like the system was on the older side. The price was not much cheaper than hotels closer to the city, so I think I light breakfast could have been included, especially since there were not breakfast options in walking distance besides their restaurant, as we could see. Overall a pleasant stay and would go to a Best Western again.

What a great night at the BW Artistrocrate! Clean rooms, welcoming and helpful staff, fantastic on-site restaurant (more of a fine dining option than a family or budget-friendly experience.) If you're looking for great service and an enjoyable evening this is the place to stay and eat! The bathroom in our room was small, but they made good use of the space. My husband found the shower tight which would be the only con to our room. All in all, looking forward to returning to this location!

this is a very nice hotel to stay at, the room we stayed in was upgraded & modern, the bed was comfortable, room has all needs including TV & a small fridge, ironing table, the parking was included in our booking. there is a very nice swimming pool in this hotel, we enjoyed so much the swimming pool, the water in this pool was always in a good temperature , there's also a life guard. the staff in this hotel are very friendly, we thank them a lot for the good service.. thanks also for providing the playlist for the songs played in the main lobby..

Convenient for us as close to bridges and autoroutes. Many local restaurants but the hotel resto is very good. No level 2 charging stations for electric car, only some level one and in back of hotel.. Nice outdoor only heated pool also available. Local restaurant , good service and food, available at lower price for hotel guests. Drive to downtown old Quebec about 15-20 min.

The hotel is very nice and staff is helpful and friendly. The outside only pool is very nice and there is a life guard. Even though its on a busy road inside is very quite. There are not many tv channels but we made it work for the 3 days. There is not much around so getting food is difficult if you don't have a car.

Beautiful hotel !Excellent service!Staff very friendly ,courteous & professional! Easy checking in&out!They were very helpful offering discount coupons for dinner & breakfast at the dining room . We had a gorgeous dinner with exceptional food . The staff in the dining room were wonderful. We look forward to another visit

My husband and I visited Quebec for the first time Aug. 5th to 9th, 2022. We stayed at the Best Western Aristocrat in Quebec city for the duration of our stay. The hotel was clean and comfortable. The rooms were very well kept and our housekeeper did a great job of cleaning our room. We ate at the restaurant adjoining the hotel twice for breakfast. The staff at the restaurant were very friendly and prompt, the food was well prepared. They were kind to speakers who were not native french speakers. My husband had an unfortunate food poisoning incident after returning from a restaurant we visited in town, for dinner. He fell very ill and as it was very late in the evening, I wasnt able to leave him. I called the front desk for help and was attended to by Ismael. Ismael went above and beyond to assist us with his care. He quickly brought us extra towels and even found us a lemon to assist with his tea. When I went to thank him personally, he replied with a big smile- that he was only doing his job. I was surprised and touched by his kindness and humility. We would return and recommend this hotel to anyone visiting and requiring accomodation. The only suggestions we have to offer concerns the rooms- consider extra shelves in the bathrooms for space for toiletries, and a screen door on the sliding door to allow guests to let in fresh air but not insects. Overall, a wonderful stay and experience. Thank you.

The photos are a bit deceiving as I thought this would be more upscale than it was. Still, beds were comfortable and it was relatively quiet. The rooms are quite small, especially the bathroom, no counter space - a really weird set up. Breakfast is not included. Our stay was just ok.

I could not connect Wi-Fi using my iphone. Try many times, I get up. There are previous customers used towel and hair wrap towel in the bathroom hook！ Poor breakfast and tooo many people. The air condition is noise

The room was nicely decorated and clean. Very narrow hallways made one feel as if in Europe. Helpful staff, but they don't know how to tell someone which bus stop to go to for a trip into downtown. The bus pass provided for staying at least two nights was an added benefit.

decent room. construction at the hwy exit. ANY motel could have provided directions as the is "motel strip" . stayed 2 nights, paid basically the same price got a comp breakfast 1x. was looking to do a city bus trip(s) no help from desk staff

This hotel was great in terms of it being spotlessly clean, the Keurig in the room was great, bed was super comfortable, A/C worked well (was a bit noisy) and the staff was nice. On our way out of the room though, we noticed that both the smoke alarm and carbon monoxide detector had been completely covered with plastic bags of some sort. This is absolutely unacceptable. I am grateful that there were no emergencies over overnight, otherwise I do not know what could have happened. I pointed this out to staff and spoke to management at checkout. Apologies were offered, but no compensation. I am disappointed with Best Western and would recommend that anyone staying check that their alarms are in good working order before they go to bed.

We stayed at this hotel for a wedding at the Aquarium. It was in very close proximity of the venue as well as various restaurants and fast food outlets. The room was spacious, well decorated and very clean. Beds and pillows were very comfortable. Their restaurant was beautiful and the food was very good. The staff were extremely accommodating as check in was quick and despite getting there a bit early our room was available within 15 min of our arrival. Good value, close to highway and we would stay there again!

This is easily the most beautiful Best Western I have ever stayed at, and I travel a lot. This was vacation with my wife, and it couldn't have been better. Made me look like a hero for finding such a nice place! The attached restaurant is excellent as well, with the same top-notch level of service. I can't say enough positive about this hotel, and will stay here next time without hesitation.

Quebec City was our destination and spent 4 nights at this very clean/comfortable hotel. Check in/out was quick/easy and painless. Comfortable beds/bedding/super clean room, coming back here every evening was totally enjoyable. Very quiet location. It is only about a 15 minute drive to Old Quebec. Every morning we started our day with breakfast at the hotel restaurant/even though breakfast is not included, a coupon is available and the meal is at a discounted price. The hotel location is very easy to come and go to wherever we had planned for the day. One of us is bi-lingual (English/French), the other not. All the staff, including the restaurant were exceptional in making sure we understood all conversations.

My husband and I stayed here for 2 nights as we were attending a wedding at the Quebec Aquarium. Our room was incredibly comfortable and we had plenty of room for the two of us. The shower was especially lovely as it featured a rainforest shower head! Our favourite part of the stay was experiencing the five course meal at the hotel restaurant. Probably one of the best meals we have ever had, and surprisingly affordable! Highly recommend.

We found everything to be almost perfect. We had breakfast at the adjoining restaurant and the service and friendliness was exceptional. Truly the most comfortable bed I have ever slept in, in fact took the sales flyer with the name of the mattress, that's how good it was.

Great rate with 2 queen beds. Comfortable room even though one side of the bed is kind of narrow. 5 min drive to big mall. 20min drive to old Quebec attractions. For sure will book again. Got good service at the front desk.

Stayed 2 nights at this hotel on a road trip from the East Coast to Toronto. We upgraded our room to have a balcony for $10/night and it was great. Beautiful views of the Quebec and Pierre-Laporte bridges. About a 15 minute drive from the Old Town district but we loved being away from the noise. Very friendly staff who spoke English and French. Overall, exactly what we wanted and needed to recharge before the last leg of our drive home.

Balcony rooms could also be pet friendly if some has hard floors , it would give pet owners the luxury that non pet owners have , also its nice to see a sun set and rise , and be able to sit outside and let the dog get some fresh air !!

The room was not so clean, the coffee machine, fridge and heating were not working well. The staff came to our door asking for us to leave the room when our son cries to not disturb the other rooms. The server at the restaurant made a comment about my husband leaving the table at the end of dinner to leave me with the bill as if he was not trusting me making the payment as a black woman. I often stay in QC city and this was my worst experience so far

I stayed for the weekend with my wife. The size and comfort of the room surpasses our expectations for the price we paid. Beautifully remodeled and decorated. Very classy. The food at the restaurant was amazing!!! Absolutely delicious!!! Again very classy!!!

During the Valentine's day weekend we stayed for 2 nights at the Best Western Aristocrate Hotel in Quebec City. We were so impressed with the high standards and excellent quality. The bed and pillows were so comfortable that I ended up buying a pillow like the same brand from the hotel. The staff was super friendly and informative. We will definitely choose this hotel when we travel to Montreal. !It is like a home away from home!

After reading the reviews and the fact this is a BW premier hotel we were disappointed in our accommodations. We booked the king size suite with the murphy bed. The decor and fixtures were dated, worn and dark. The walls were paper thin…you could here Everything from the stairwell, hall and in room washroom. I was expecting something more modern and spotless.

I was here end of February so lots of high snow banks but still ample parking available which is good. Check in was quick and easy the room itself was spacious modern with wood floors which is warm and inviting furniture etc was in good condition which shows that the hotel looks after to make sure every customer experience is good. The bathroom with walk in rain shower was great throughly enjoying I did find for 2 people though with wash bags there's not much space. All in all a great experience would definitely go back.

We stayed at this hotel for 2 nights in August, with our 8 and 4 year old. Very happy with the selection of this hotel at this part of the city (vs old Quebec). Great choice for covid times as this is a 2 story building. Our room was on the main floor and we could get in/out through the side door of the building. Every other room has the walk-out option (for pets). We used the pool with the kids which had limited capacity due to covid, and a life guard. This hotel is close to the business/modern area of Quebec city, and around 20 min travel time to old Quebec by car. A couple of minutes away from the aquarium, close to the breathtaking Chutes de la Chaudière, La Bete Steakhouse, and shopping centers.

I chose this hotel to stay during my trip home. I like that it is conveniently close to the highway, and pet friendly. There are patios to make it easy to take your pet out, and I love the bathroom for myself, it's very modern and spacious. I love the large shower head!!

The room is soooo small, you cannot fully open the mini fridge (hit bed). Difficult to navigate your way around the bed: so tight it is ridiculous. Noisy in the morning (you can hear everything that happens in the hallway).

One of the better Best Westerns I've stayed at. From check in to check out the staff was helpful and welcoming. Comfortable room with two queen beds and a okay sized bathroom. Mini fridge and safe in room were nice extras. Only down fall that should be in every hotel/motel room; multi port adapter to connect HDMI/DVI/USB to the TV, it is 2021 after all! Also if you are thinking about Breakfast, buy the $12.95 coupons at check in. Other wise you'll pay WAY to much at the resto!

staff was very friendly , didnt rush us , breakfast was very good, the room is small but for a romantic get away it was perfect , and i did sleep very very well , thank you for the great experience xx

Warm greeting by front desk employees, quick check in, explain services avaiable at the facilty, breakfast and dinner manu provided. Hotel can provide all sort of items during my stay. Room is comfortable, clean and modern.

One of the most beautiful Best Westerns we've ever stayed at. The room was stunning with very modern bathroom and very nice lighting. The front desk staff was very friendly and helpful and spoke very good English to us which was nice. We only wished we could've stayed longer. Would highly recommend it if you're ever in the area. They have a restaurant that offers breakfast at a reasonable price. We didn't get a chance to eat there at night since it was closed the night we were there. Simply beautiful place!!

We chose this hotel because our flight arrived late at night, and we wanted to be rested before meeting our friends. It was less expensive than most hotels in the area, and close to the airport and major roads. We found the room to be attractive, comfortable and clean. We especially enjoyed breakfast at the restaurant! Lovely atmosphere, and delicious, authentic French food. Magnifique!

This was a great convenient property ( right off the highway coming into Quebec City, and just off a major street that took us through the entire city to the Old Town portion of Quebec City), extremely easy to check into, lots of free parking, great staff to help.

From the time we arrived the staff were great at understanding my English and broken French. The provided quick check-in service. The room was in excellent shape. We were very pleased with our stay. We ate in the attached restaurant the first night. It was on the expensive side, but well worth the money as the meal was delicious and nicely presented. The wait staff were very friendly. We had breakfast the next morning in the attached restaurant. You get a $3.00 discount off of a large select of breakfast meal options. The breakfast was very good and well presented.

My wife and I stayed here one night on our way through from Nova Scotia. I am a Gold Member of Best Western and this is one of the best. The staff are extremely friendly and helpful and totally respectful of the fact that we don't speak French. We had a room with a balcony which was an additional bonus. The room itself was very clean and the bed very comfortable. We stayed on a Monday night and most of the local restaurants were closed on a Monday but the gentleman at the front desk gave us the phone numbers of some takeout places which we took advantage of and the food was delivered right to our room. We would definitely recommend this hotel.

My wife and I stayed here for the first time in a few years. All new faces, but the same great customer service we've come to expect from this hotel. One thing that I will mention that really stood out about the staff here was that they weren't rude or judgmental because we don't speak French. We felt relieved to get a warm reception from the staff. One of the girls at the desk even called St. Hubert Rotisserie and placed an order to be delivered to our room. That is A+ service. We went to some other places in Quèbec and got the cold shoulder for not knowing the language. I've been to over 200 Best Westerns between USA and Canada and this one is in the top 5 for sure. We will definitely stay here again. Thanks for everything

Very pleasant environment with impressive landscaping and very friendly and efficient personnel. Location very convenient. Price reasonable, decor refreshing, bathroom ultra modern…Room size small for a “signature “accommodation

This hotel is literally 2 mins from the highway and 60 seconds from the Quebec Aquarium, not to mention minutes away from a good variety of restaurants. There is an in-house restaurant but be prepared for a hefty bill, we opted for more afordable options in the area. The hotel itself is very clean and has a nice heated(85 f during our visit) outdoor pool which we thoroughly enjoyed having to ourselves on Tuesday afternoon. We had to wait about 20 mins to check-in but several people arrived just before us and only one person was at the desk. The rooms are smaller than what I'm used to but are very clean, modern and the beds are very comfortable. A bit on the expensive side but it's to be expected on that side of the river so close to the city.

This is a model hotel in this chain.. The staff were all friendly , professional and helpful. The room (of course since this was during Covid, was immaculate . I saw how thoroughly the rooms were cleaned. The restaurant was perfect. We had breakfast there and a dinner... which was fantastic (of course you pay for that privilege )

The stay was very good, we are quite satisfied! We were very tired on the road traveling from Nova Scotia back home to Montreal, and decided to spend the night at Best Western. It was really good - nice, clean, comfortable. The Internet connection was just excellent. Thank you, Best Western!

The service was great especially for families with young kids - we felt welcome. The restaurant food is great! Only think is we wish the decor to be a little more updated and the pool to open earlier. I would go back there and ask for a room with balcony anytime!

Nice hotel, good location and excellent staff. I had the pleasure of dealing with the front end staff named Vaughn yesterday. He went above and beyond customer service and I assumed he was the manager. Only to find out he was a new employee. Highly impressed by his effectiveness.

The Lafenouiilère restaurant is top quality and staff are very professional. Rooms are very quiet and well serviced. At registration staff knew exactly what to do and very good service. I would go again at that hotel.

Good value. Nice rooms and very clean. We had some noise because of construction near the hotel. The pool was smaller than it appeared in photos and, due to Covid restrictions, we had to reserve our time slot of 45 minutes. We were allowed to stay longer when there were no other reservations coming, if there was space. We had a very pleasant and enjoyable stay overall and would definitely recommend this hotel.

This hotel is perfect to stay in if you are in Quebec City and you don't want to spend to much money for a night. Everything was super close to the hotel that I can even walk to go to a restaurant, banking and groceries shopping.

For the price and the comfort, i've seen better at a LOT of place near. They didn't even bother to ask us ifwe slep well or not. My wife ad a backpain in the morning after the night in a Prestige King bed with balcon. The balcon if right by the principal entrance and in front of the Road and parking. NO view no tranquility. The door of the rooms are right in front one anotherand not sound proof.

Was going through a break up and a worker was very nice and offered me a flight with her boyfriend. It was amazing because it has always been my dream to experience flying with my control. I loveee this hotel and this is my go to whenever I'm in QC !

Wonderful hotel, well-placed, great staff, comfortable room with nice decor. Near highway so we thought it would be noisy but it absolutely was not. We slept very well. Reliable internet, very clean room and premises.

I love that this is a pet friendly hotel, and they have successfully allowed me to stay on the bottom floor with my dog so that I can easily get in and out for bathroom breaks with the pup. I love how considerate they are, and it's easy to get back on the highway for travel. Great hotel!

Very happy with my hotel choice. Location is convenient, hotel looks modern, rooms and especially beds were very comfortable and clean. Went with the gourmet package and didn't regret - restaurant staff was very nice and cooperative, food was good. Enjoyed the visit to Acquarium that is kind of walking distance. Overall, short and sweet vacation during these miserable confined times

Impeccable premises, good service, fair pricing Good sanitary measures during the COVID 19 Pandemic Staff are always willing to help. Much superior than similar hotels in the area. No complaints Highly recommended

When I left the hotel I was happy with my stay. But today I got a call from the hotel saying that we took one of their pillows and that apparently our small dog went to the bathroom on their floor. I told them that we did not take any pillows and while I apologized about the dog I asked her were he had had an accident. I asked just because before we left we checked the room including under the bed to make sure we had not forgotten something and we did not see any accident. I am waiting to get their response but I am feeling uneasy about all this as I am worried it might be a scam.

The entryway, the staff, and the bathtub in the "Deluxe King Suite" were the nice things. The problem is that this is a 4 star hotel and if I stayed at a 2 or 3 i would not mind these problems. There was hair inside the aforementioned nice bathtub. There was an extra Pillowcase tucked in behind the other pillows. And the breakfast was atrocious, it was a microwave sandwich, and a couple kid snacks, not only was the sandwich disgusting but there wasn't enough food. I have stayed at other hotels (2 & 3 stars) during this difficult time and they have exceeded the quality of the included breakfast of this so called 4 star hotel I don't recommend spending you money here

This Best Western is super-convenient arriving in Quebec City... seconds from the South-shore bridges. Reservation and check-in were flawless, room was pristine, quite, linens and bedding super comfortable. Breakfast was included, simple under the Covid restrictions but fresh and tasty. Overall A+

Very good service, nice meal and breakfast. The decor is perfect. Our only trouble: some plastic and bottles were leaves in the room. Probably a little mistake from staff. Error is human. After we went to strom spa from the special of the hotel and it was the best spa i went. Fast service, clean and very beautiful decor with perfect vew on fleuve st laurent

wonderful location and great room patio door easy to let my pet in and out. close to my car. restaurant was wonderful food. safe fast service. good weight room. easy location to find right off the highway.

We came from Montreal for a weekend mini vacation with our young kids to this lovely hotel, that my husband usually frequented for business travel and we were very happy to discover it under a new view. We were well prepared given the pandemic and were happy to see the care staff took to ensure guests felt safe and well taken care of. We had a great room on the second floor with a king bed and plenty of space for the kids to move around; even had a balcony. We enjoyed the pool, and given current circumstances with time slot reservations and limited number of guests at a time, it was very pleasant. We also enjoyed our breakfast one morning with excellent service and very tasty dishes. The kids meal is actually one of the best we've seen. It has free parking (and an agreement with a hotel across the street for electric car charging), very well situated near the Aquarium (which we loved) and a great pizza restaurant (La Piazetta) which we took to go and enjoyed at a nearby playground one evening. Overall great stay!

The hotel is very clean, beds are good and the room was lovely/decent size. We came on a Girl Scout trip and traveling with teen girls is never easy. That said, the hotel is about 20 minutes outside the city which was good for us to explore the area. I didn't realize when I booked there was no free breakfast or indoor pool. Both would have been helpful on this trip. The hotel was very busy our first night and there was no availability at the restaurant here. We came back after our second day out and our rooms weren't cleaned. The staff member apologized saying they were short staffed. Big disappointment.

Our experience was lovely! We love the fact it is just literally minutes off the Highway, and they are staffed 24 hours. Always there for us. Lots of options for dining as well. You cannot got wrong with this place. Kudos

Stayed here in February 2019 and found the Hotel to be very clean and comfortable. I particularly enjoyed the fact that you can open the patio doors and let fresh air into the room. The staff was very helpful. Great little bar on the main floor, too!

Good location, stuffs are nice and helpful. She showed us what's the best things to visit in Quebec and what is the best time to visit. She also gave us the details of the city area. For the first time visitors we got best advice from them. Thank you.

I have been staying at this hotel for about 3 years now. Very consistent and excellent service. Rooms are very clean. Staff go out of their way to appreciate my business. Their rates are great value for the quality of this hotel.

We stayed here for two nights over the Christmas break. The customer service was excellent, they provided us with all information, the room was very clean and quiet. We had to pay for the breakfast, but it was worth it. I would stay here again.

This is an excellent place to stay if your are on your way to another location, heading east. The hotel itself looked lovely for the Christmas holiday, the staff were very friendly and the room, especially the bed was very good for the price you pay. Restaurant located in the complex, a bonus if you don't want to walk out after a tiring day driving. Would recommend it too, if visiting Quebec city itself, as then, went leaving, you are close to all the major highways leaving out. Soundproofing a bit poor only complaint.

I have discovered this beautiful hotel a few years ago right before being posted out of my home town, Quebec city. (Military) I loved the look of the hotel, the comfort and cleanliness of the room and the food offered at there restaurant. It is also in a really practical area, close to everything you could need. (shopping malls, pubs, hospital, grocery...) I often have to book last minute and the front counter staff have always been helpful and welcoming. They are now my number 1 choice everytime I need a place to stay and relax when I get the chance to visit my love ones.

I had the best sleep ever, bed is so comfy, sheets are soft, pillows are amazing, the area was quiet...no party around despite Christmas time. I highly recommend this top rated hotel if you want peace.

The hotel is located in a very centric area, you can easily get here. The room was very comfy and super clean and with everything you need. I want to make special mention of the valet guys, they are super nice and helpful and they suggested a tour for the city in Spanish which was just great. We'd definitely go back to this hotel anytime

We stayed at this hotel as it's on the outskirts, and most of our plans were for the area of Quebec City. this hotel was right off the highway that gave us easy access to all areas for our travels. The room was beautiful and clean. We wish they had an indoor, but otherwise it was perfect for a family travelling.

We had a great stay with BWP. The room was terrific, comfy beds with little extras that were very nice. Hotel staff was great also. We went to the front desk to exchange regular coffee for decaf, the front desk was out but they said they would bring some extra to the room shortly. And yes they did. I would definitely recommend staying at this hotel.

Hotel offers good location, excellent comfortable accommodations. Dining room is a bit expensive for ordinary dining but does offer excellent high end meals. Room was well appointed. Bathroom was a bit small. I would have liked a wond in shower to better control of water. Rainhead shower only limits options of use.

We stayed in this hotel for one night as our place in the same city did not have power. We had a very good sleep. However, the heater in the room was not working so we woke up to a cold room. The bathroom was also small with very limited space on the vanity. There was no tub, just a shower, with a permanent partial separation. This meant the shower was always partially open to the room and thus not enclosed or as warm as we prefer. No free breakfast as in many Best Westerns.

Easy access, very clean room, comfortable bed, and a great deluge shower made our stay here a good as we hoped it would be.. Easy access to old Quebec city straight down about 7 kms. Lots of shopping near by. Good exercise room.

Overall experience was excellent. Beautifully decorated room, easy check in/out, comfortable beds and pillows, clean room. Location convenient just off the highway. Good value. I don't usually give top marks, but in this case it was warranted.

I lost an eye glass nose pad on-board the Norwegian Gem on Friday morning. When I got to the Best Western Premier Aristocrat Hotel for our three day stay, I asked a front desk associate for some tape to put on the pad holder. The associate told her supervisor Linda of my plight and Linda got on her computer and found an optitian nearby, called them, told them of my need and they said come on over. Linda took my glasses to the optitian and within an hour came back with two new nose pads on my glasses. Who does that these days? Linda was remarkable, and her associates were very helpful and empathetic. I highly recommend this hotel and staff, if you want a remarkable visit. And the room was quite nice as well with a great bed and the very best sheets.

Took a taxi from the airport. Arrived about 9:30 p.m. Very friendly front desk. I had a problem with the credit card and had to call the company. They waited patiently for the resolution then charged my card. She upgraded me to a bigger room. It was very nice. The room was clean, the bed was comfortable. I couldn't get the A/C to work. She came down and tried to no avail. She apologized and called someone at 10:30 at night and they came down and flipped the circuit breaker on so everything worked! They told me about the shuttle to Old Town the next morning and I signed up. I had breakfast at their restaurant. Very good service and food. They stored my luggage. The shuttle driver was knowledgeable about the area and pointed things out as we drove along. I took a taxi back to the hotel. Had a wonderful lunch of leek soup, very tender and tasty roast beef on a bed of barley with vegetables done just right, bread, and dessert. Excellent food and service. They called a taxi for me and he was there in 5 minutes and took me to the cruise ship terminal. Would definately recommend this place.

After a long day of traveling and sightseeing we arrived at our booked room. Training Front desk clerk had questions and the trainer didn't even look or acknowledge us. Tried to give us rooms we didn't request and not happy when I said not acceptable. Rooms small and dark.

When it comes to customer satisfaction, the hotel's record speaks for itself. Impressive. Their ongoing effort and commitment are what made the hotel what it is today and the consistency of their remarkable customer service is what keeps people like us coming back. There is nothing like a cheerful voice at the other end of the line and a welcoming smile when you arrive at the hotel. Over the years, the property has been completely renovated and well maintained, but some things could be freshened up, the decor in the rooms in particular. But then, the bizarre paintings have always looked a bit strange to us. The average-sized rooms are comfortable and have all the amenities required for a pleasant stay, including a small fridge, free Wi-Fi and a work desk. Parking is abundant and free of charge. While on the expensive side, the lovely restaurant, La Fenouillière, is among the more notable ones in Quebec City, but discount vouchers for hotel guests are available at the front desk. We like the proximity to the many shopping areas on Laurier Boulevard, the easy access to bridges and highways, and the scenic drive along the St. Lawrence River to Old Quebec. To sum it up; it is good value.

We were on a road trip. We booked all the hotels in advance except Montréal and Quebec City because we didn't know the traffic and stops and where we might be end at the day. We were ahead of schedule and reached Quebec City before dark. In a hurry, we found this place on Internet but didn't book it. It is a an amazing low price. We went to the front desk, not only they matched the Internet cheaper price, they gave us an upgrade. The hotel is very modern, comfortable, and clean. We had a very good rest. It is 10-minutes drive to old town. Parking is free. They have shuttles to take you to and back from Quebec old town. Also, they recommended a parking garage in old town since we preferred to drive ourselves. The front desk is very helpful with our questions. They also connect with a very nice restaurant. Both the food and service are excellent. We had dinner and breakfast there. Some reviews say price is high but we feel it is fair compared to the restaurant provide. Highly recommend both the hotel and restaurant.

We found the Best Western Premier Aristocrat an excellent place to stay. My French is very limited after years of no use and all front desk persons spoke English very well and without being condescending. The rates are very reasonable. The room and workout room were very good. There is no free breakfast but they do offer discounted breakfast to guest. Other breakfast spots are located close by. I will definitely stay again when in the area!

We spent two nights here. Our room was very comfortable located on the ground floor close to the reception desk, parking, and the attached restaurant. The bathroom was a bit small but had a shower head as big as a dinner plate! The foldable glass shower enclosure only covered a bit more than half the tub, so we always had to sop up the overflow from that massive showerhead! The staff was totally delightful, always patient with our paltry French attempts. My husband constantly tried to learn something new in French and then would try it out on the reception desk staff. They were always kind enough to smile and congratulate him on his newest achievements. We appreciated the guest discounts to the marvelous attached restaurant. A bus left twice each morning to drop tourists desirous of seeing the old city. Then there were two pick up times as well. It was a little confusing down in the old city, but we made it safely back! I'd recommend this hotel to anyone.

Location right off the highway and can get you anywhere quickly. Even using back roads can get you to Quebec quickly. Love that it's free parking. Doesn't offer free breakfast but there's restaurant on premises. Bathroom could use more shelves for shampoo/conditioner (not just soap). We loved the shower head! Bathroom could use more hooks for hanging wet towels though. Quiet - we faced the apartments in back of hotel. Friendly staff. Hot water dispenser in lobby could use some cleaning as hot water tasted like leftover coffee.

The staff was very helpful and friendly! We enjoyed our 1 night stay in Quebec City. Our room was homey and comfortable. The bathroom was nice with a great shower. Loved the makeup mirror, lights above the bed, balcony and mini frig.

When in Quebec, I always stay at Best Western Premier Hotel Aristocrate ..The Room are very nice are the restaurant very good. The Staff is Bilingual. Only suggest when going into Old Quebec ...stay away from Rush hours ..Or that 10 min trip becomes a hour

Good hotel and appreciated the shuttle bus to the Citadel area & to the Conference center. Would stay at the same BW again. Close to the city & banks. And to Conference center.. and a short walk in old city to the Chateau Frontenac area.

Not recommended, bedding was very bad, there was no duvet cover, instead they provided two bedsheets with the duvet in between, these obviously separate through the night and you are left with the duvet, which is not changed between guest being up around your face.. yuck. Also reported a blocked drain to the front desk which did not get cleared, had to report it again on checkout so hopefully prevent the next guest having the same annoying issue.

I reserved through a North American Best Western agent based out of the USA on the phone to ensure ALL information accurate. Was guaranteed airport shuttle to hotel. I Booked 2 adults with 2 queen beds. When I pre checked in while traveling I learned they did not provide airport shuttle. When we arrived I was informed that only one adult with one queen bed was reserved. To make up for the errors we were upgraded to a room with one king bed. There weren't any two queens until the next day. The bed and bedding very comfortable and clean. The room had lots of space. Very limited channels but we weren't in the room much. Some times the towels looked dirty but I'm assuming they were stained! The fan to the bathroom didn't work so it remained steamy after a shower. We told them but they didn't do anything. The shower door style was half sized and the rubber along the glass was worn resulting in a fair bit of water ending up on the floor. We enjoyed the free shuttle to Old Québec City. Staff very friendly and helpful.

My husband and I stayed in this hotel while in Quebec City. We found the staff very friendly and the room bright and spacious. We enjoyed the breakfast. Internet was fast and reliable. The hotel provided a shuttle to town and back.

We stayed 3 nights on our visit to the Quebec City area. The staff was pleasant, the room was clean and beds are comfortable. The location was close to many sights around the city. We did not use the restaurant as it was expensive but there are many nearby areas to eat. Easy access to highways a plus. Recommend this hotel

The rooms are very nice. Well appointed with refrigerator and safe...even wine glasses. Bathrooms are somewhat small. Service is excellent. The location is okay but the shuttle into town was very crowded. The on-site restaurant is expensive.

Hotel is always clean. Service is excellent. I always stay in this hotel when I am working in and around Quebec city. Its easy access to highways, airport, restaurants, and they have exceptional cleanliness.

Not far from Old Quebec. The hotel offers free shuttles into the old city. Three in the morning going out and two in the afternoon coming back (3:30 & 6:00pm). Drops off by the Chateau Frontenac. It's very convenient and worth taking. The rooms at the hotel are clean and very nice linens. Decor very nice. The restaurant in the hotel is excellent. Great Service in the restaurant and front desk. I would stay here again. Nice outdoor pool and patio area.

shuttle a plus, parking a breeze. staff wonderful, rooms clean and modern, breakfast at hotel pricey but tasty, wait staff in the am all sweet and welcoming, night staff, well... need to be reintroduced to hospitality, party of 6 had to leave after waiting for 14 minutes after declining alcohol, horrible waiter, tall mature white headed man with glasses could not have been more obvious with his behavior after our declining wine or a cocktail, clearly a booze pusher, if he has to wait on you and your not drinking you may as well leave, being a world traveler I must admit he maybe one of the nastiest I have met in 35 years of travel, tried to give the benefit of the doubt, personal problems, death in the family etc. however he should suck it up and put on a happy face, necessary when working with the public

The location is very quiet. The staff is very friendly. Everything is fine but the room space is kind of small for a 3-people family. The breakfast is excellent with more food choices than others. The schedule of shuttle to the old city seems not very flexible and had better to get your own ways.

No complaints. Clean and comfortable. Loved the shower. Bed was ok, cozy at least. Very clean. I would stay here again, although we found it a bit pricey considering we paid less for more at the hotel we stayed at the night before.

Came from Toronto on a business trip so during the drive m assistant book the hotel online through Trivago.. when she booked it online we were given a price of $448 taxes included but when I got my statement I was charged 548. then the room wasn't clean both garbage were full of stuff and the dust was just ridicules then my assisted spoke to the cleaning supervisor and told her about all this so we figured it would be done but were we ever wrong.so I have to admit it was very bad experience and never agin will stay at that location.

It was wonderful to be in close proximity to a number of activities and tours. The shuttle from the hotel to Old Quebec City was great! The shower was super and the bed was very comfortable. We would definitely look at staying here again.

We stayed 3 nights here and had no issues. We do not speak French and the staff where quick to answer all our inquiries in English. Very clean hotel and close to a lot of amenities you can walk to or only have a short drive.

Stayed for 5 nights in the large suite (224) and were very impressed with everything about it. Loads of room, superior quality and spotlessly clean. Staff were always helpful and very friendly. Pool was great in the hot weather after a long day sight seeing.

Hotel was great, highly recommend this location. Definitely need a car to get around. Service was very good, room was great, ice machine not working on my floor, had to go up one level. All in all very satisfied with the experience.

I have stayed in 3-star hotels in the past that are way better than this "fool-star" hotel. The hotel management should do a better job to really make this a real "four-star" rating. This is not a 4 star hotel as it is..

Beautiful and clean room.The washrooms are spacious and clean.I arrived. at midnight, exhausted so I did not interact with any staff but my partner told me check in was smooth and easy.The bed is very confortable

Stayed here in late July and were very happy that we booked this hotel. The room was newly renovated and beautifully done! Luxury vinyl plank flooring, gone were any smelly worn stained carpets. The Bathroom is one I'd like to have replicated in my home. Beds very comfortable. The minute we walked into our room there was none of that old musty been here 100 years smell. Fresh & Clean, what a relief. We stayed on first floor in wing near restaurant. Out room window cranked open which I loved. During day we could get fresh air and close up by night. The staff (thank you Samuel) is very nice and greets you with a smile. Helpful with sightseeing plans and navigating to get in town. They are also bilingual so helped with our english efforts at speaking french. It was a 15 minute drive into Quebec City. If you take the Blvd Champlain it runs along the St Lawrence river and is a beautiful drive. It will bring you to the "lower town" historic part of QC. If you continue on the blvd there will be open area parking. IF you really want ease of access to QC then I'd book a room in "upper town" Quebec City. I'd like to add I found QC not to be best choice if disabled, have mobility issues, or unable to walk a lot. the city is on a steep hill and everywhere you wander will be walking at a strenuous incline. The exception is if you stay at the Chateau Frontenac there is a boardwalk directly outside its front entrance. Its a long boardwalk with beautiful views of St. Lawrence river and beyond to stroll leisurely. Ideal if you have any limitations mentioned prior. The Blvd Champlain is level and also provides wonderful walking and biking for everyone. Also suggest taking the double decker bus tours for their Red Loop tour. You can hop on/off to view the city and minimize the walking (hiking). QC is a clean and beautiful city to visit. We found the comparisons to that of being in Europe to be accurate.

This hotel looks new -- It's nicely decorated and is very clean and very comfortable. We especially loved the bed and pillows. The pool is very clean, private and has nice tables and lounge chairs around it...a nice place to relax and swim. If you have a car, take a drive down the Boulevard Champlain to old Quebec City. If you don't have a car, take the hotel shuttle. We would stay here again.

We only ended up staying here because our choices were limited due to lack of vacancies. With that said, we were pleasantly surprised and would not hesitate to come back. The Hotel is close to the highways and easy to get to. Won't look like much from the outside, but the rooms are nice, cozy & clean. We had a room with a balcony, the view isn't amazing, but you do get to see a little of the nearby bridges and a lot of green. With good weather, you can enjoy a coffee and/or book and relax before you start your tour filled day. There are free shuttles to the Old City, but they are set schedules and take you in the morning and bring you back in the evening, so plan accordingly. There's also free parking on premises. There is only one elevator by the front desk, so if you got a room on the second floor and you need it, make sure you unload there first and then you can use the stairs closer to the rooms and your car to have a shorter walk. It's only one floor up at most either way, so not a big deal. There is a small pool which serves its purpose as a small gym with cardio machines and dumbbells that make it better than average. The breakfast at the hotel restaurant is not included but you will get a small discount for staying at the hotel and the food was much better than expected. We had the Omelette and the crepes, which we shared and it made for a perfectly tasting and filling breakfast. Well done Best Western Premier, I will try not underestimate you in the future.

We stayed here from 7/27 thru 8/1. The room (240) was clean, and the front desk staff helpful. The bath has a small lavatory sink, a dual flush toilet, and a large shower with a rain shower head, and a new style "shield" shower door. The only drawback was the step to get to the balcony. It has to be approx. 18-20" off the floor. not too good for someone with back issues, and 69 yrs, old. Overall we enjoyed our stay, except for the restaurant staff, which seemed uninviting to dine there. Great restaurant a little walk down the street ( Le Manoir). It is located on St. Louis Blvd, which will take you directly into old Quebec..

We thoroughly enjoyed our over night stay at this location. The service at the reception, room ammenities and fabulous culinary experience were a complete joy! The restaurant team took care of all my food allergies and ensured our experience was one to remember!

Comfortable bed and modern shower. We like sitting on the balcony in the evening and the pool area was pleasant. The free shuttle into the city was good but it only ran during the day time. Last shuttle back was Before dinner time. However we drove in the evening ang got convenient parking for $15. The restaurant at the hotel was very good for dinner on the first night- salmon carpaccio was delicious.

Great hotel, very clean, comfortable beds, and friendly bilingual staff. My only complaint is the breakfast is not free and the online restaurant is very expensive despite the coupons from the hotel. The good part is that there are a lot of good restaurants nearby that are less expensive. Hotel offers shuttle service into the old city. Located in a nearby to access area outside the city. Make sure you update GPS before going to Quebec as they have a lot of construction going on.

We chose the Aristorcrate because we didn't want to stay in the centre of Quebec during a festival. We were not disappointed. Our room was well appointed and quiet (at the back of the hotel), with a very comfortable bed. The hotel offered a complementary shuttle bus into the city centre which meant that we didn't have the hassle of trying to park on a busy Saturday, the staff were all very helpful. The biggest bonus for us was the amazing restaurant that was on site. We'd had a long drive to get to the hotel on the Friday so didn't want to go any further for dinner, it was so good that we booked a table for our second night as soon as we had finished! The staff were all very courteous and knowledgeable, nothing was too much trouble, but the real star was the food itself - it was superb and different. Equally good were the breakfasts - although it did seem slightly odd having everything brought to you on one plate! All in all a very good experience of a Best Western Premier hotel

Convenient location, clean, quiet, comfortable modern rooms and helpful friendly staff who go above and beyond. Nice restaurant in the hotel that serves breakfast. Will definitely book again when I'm come back to Quebec.

The restaurant was fantastic and we were almost too full for breakfast. The hotel is about 15 mins to the old town and there is a free bus which the hotel provides. The breakfast you had to pay even through booking via the app which usually gives a free breakfast.

We stayed here last night. Our room was very well appointed and the bed was comfortable. This is one of the nicest Best Westerns we have stayed at. Very welcoming staff at the front desk. The location is convienent to the freeways and is only a 20 minute drive along the river to historic Quebec City. The hotel offers a free shuttle in the morning and afternoon if you prefer not to drive. Free parking is provided on site but breakfast is not included. There is however an adjoining restaurant that provided us with a nice breakfast. We would stay here again if we are back in the area.

Comfortable stay, great front desk staff, will help you with any recommendations or places to see in Old Quebec. The only thing i wish is that they offer later pick up times from Old Quebec for their shuttle service so that you can enjoy the evening there. The last pick up is at 6pm.

This is a very good standard hotel. Nothing fancy, just good quiet rooms with comfortable beds, modern décor, fast and free WiFi, pleasant, courteous and bilingual staff who are willing to be of assistance and lots of parking. It is close to the Pierre Laporte bridge so is easily accessible from the south side of the river (Highway 20). It is also close to the Laurier Mall, several restaurants and a grocery store. A free shuttle is provided into and out of the Old City of Quebec so you can leave your car at the hotel. There is a very small store (really just a small room) on site with some snacks available. The hotel restaurant is quite good and serves all meals. A small pool is available. Good economical place to stay while visiting Quebec City.

The hotel is not bad, but it's a 3-star hotel. For what we paid for it, and based on the reviews, we were expecting more...kinda overpriced. I think it's a common thing with hotels around Quebec City.

Great Hotel...about 30 minutes outside of Old Quebec City. Rooms are super comfortable. Beds/pillows fluffy and an ahhh when you fall into. Bathrooms have rain showers which are awesome. Roon comes with safe, digital clocke. Coffee maker. Refrigerator for personal use, ice bucket, wine glasses, coffee cups, plastic cups for by the pool, desk extra chair..hotel pictures are accurate for look of room. Lovely restaurant on premises for breakfast, lunch & dinner...the hotel offers discounts to use and very reasonable rates for breakfast coffee, bagel, fruit for $7 Cdn, coffee is great. Also offers full breakfast Eggs Benedict for $17Cdn. Renting a car might be preferable but hop on, hop off bus offers 2 free morning buses into town (Old Quebec City) around 8a, 9:30am and 2 return buses at 2, 3:30pm. Can be slow going and tough to catch ride back we had to wait 45 min..for bus to arrive. A Taxi is $25 Cdn 1 way mid day, maybe different in evening. Uber was $39-50cdn...due to Music Festival and they were charging high rates. So bus is a great deal. Hotel has wonderful friendly and helpful staff. Hotel has a nice medium size pool we enjoyed as we had 3 days of sun. Highly recommend it.

This hotel is about 7.5 kms from old Quebec. They offer free shuttle to old Quebec in the morning and pick up back to hotel in the evening. Room was clean, nice job by house keeping. There are a lot of good places to eat around this hotel and many more in 4 Kms range. I recommend this hotel.

We spent 4 nights in QUEBEC CITY and this hotel was one of the nicest Best Western we've stayed at. The rooms were modern and SUPER CLEAN. The out door pool was a plus in 30 degree temperatures!! They offer FREE shuttle to and from down town, which only takes about 15 min each way. Across from the hotel is a AMAZING restaurant called LE MANOIR. They have GREAT food and reasonable prices!! Last but not least..... the STAFF at this hotel were by far friendly, helpful and professional!! We will definitely stay there again!!

My wife and I have stayed here 6 times and this hotel gets better every time. All of the staff members are friendly and helpful. We get excellent service every time we stay. The rooms are clean and comfortable. The hotel itself is immaculate. We've even had staff members order food for us in French since we don't know the language. That is super service. We will definitely stay here again and again.

Really nice hotel. My first visit was a challenge because I was put off by the dated surroundings and the fact that it seemed the hotel was in the middle of no where. However the hotel was clean, well organised and close to Old Quebec City. On my second visit they were under going renovations and all the while staff was very organized, polite, helpful, accommodating and rooms clean. If you are looking for comfort, cleanliness, convenience to local sites, I would recommend this hotel.

Nice hotel. Restaurant was great. Very convenient due to daily shuttle. The staff was very helpful and courteous. Old Quebec was a beautiful place, lots of history. We booked a tour via the hotel and it was fantastic.

Excellent value and extremely helpful staff at the Best Western Aristocrate in Quebec. The friendliness and local knowledge of the front desk staff, particularly Gabrielle, added immensely to our enjoyment of all Quebec had to offer.

Stopped in Quebec for a few days on my way out east! What a beautiful city. Check in was seamless, rooms are small, but comfortable beds!!! Felt like sleeping on a cloud. Front desk staff helped us with directions for old city Quebec with the added bonus of the best places to park. Without the downtown prices! There is a restaurant on site, great breakfast with a discount for hotel guests. Dinners are pricy so we decided not to do the dinners. Not much to do on site, there is an aquarium near by great for entertainment for the whole family. This was a great stop on my way out to Eastern Canada.

My wife and I went to Quebec City for the weekend to visit friends and wanted to have a night alone so we decided to get a Hotel near by and being a Best Western member we chose the Aristocrate. The location was convenient, the staff greeted us in both French and English and the room was very nice and clean. Also found the hotel to be very recent and very well decorated. The only minus was that breakfast was not included. This being said I would definitely recommend!

We stayed at this hotel as we were doing tourist things mostly outside of Quebec City and wanted to save a bit of money. Our room was very comfy and extremely clean. We were close to the major highways and the staff were extremely pleasant. We would stay here again!

We love the hotel's proximity to the highway but it's still easy to get downtown. The hotel is very well maintained and super clean. The rooms are lovely, the beds are very comfortable and the price is reasonable. There are several non-fast food dinner options within walking distance which are greatly appreciated.

I absolutely recommend this hotel if you are visiting Quebec City. The hotel is very nice, the rooms are clean and comfortable, and the staff are exceptionally courteous and professional. It's an easy drive from the hotel to the parking garage right outside of the old part of the city. If you want to stay in for the evening, the restaurant in the hotel is exceptionally good. In fact, it was the best restaurant that we ate at during our 6 days in Quebec. It's on the pricey side, but we got a discount as hotel guests for both dinner and breakfast. Our last day in Quebec happened to be during a major snowstorm. We enjoyed hunkering down in the hotel because it's comfortable, clean and quiet. When we are lucky enough to return to Quebec City, we will most definitely stay at the Best Western Premier Hotel l'Aristocrate.

Samuel p went above and beyond often for us with help. He truly was professional and so helpful in booking things for us and interpreting all. We flew here from Alberta to watch our niece play in a hockey tournament. The location is great and the hotel clean and comfortable

We only spent one night in this hotel. At the time the pool was not open which was a little disappointing. The hotel is perfectly situated close to the highway for easy in and out of the city. if you're just travelling on to the eastern provinces and looking for a place to stop. Additionally they run a shuttle service to the old town which is fantastic. If you happen to have to drive down it's actually pretty easy. Rooms are clean staff are very friendly and helpful

Very nicely renovated rooms with all modern equipment and amenities. Perfect place to stay with easy access to highway and main roads to take you to downtown Quebec city in short time. Staff was bilingual and very helpful and very pleasant.

Hotel was clean, comfortable and reasonable. Breakfast was excellent and staff friendly and helpful. Location was a bit far from the city so we used taxis. Let the guests know about buses or use Uber it is cheaper.

I would agree in general the other comments by reviewers about the hotel room and atmosphere and would stay here again if in the area. I will add comments about my experience with getting to and back from old city and Montmorency falls and how this hotel is suitable for travellers. Caveat: I have a car or you plan to rent a car. There is a bus #25 that will bring you to the city and back, I think it is CAD3.50 per person. Finding this hotel is easy from the bridge on 73 once we crossed St Lawrence river from the south. Parking is ample both in the front and back. It appears safe to park in the back as there are residential apartments just across the street. This hotel is located in a mostly residential area with a strip mall that has a supermarket about 15 minutes walk away and several notable restaurants in the vicinity, though you might be hard press to find a cafe. The gym, though small, is well equipped and would appeal to most. Driving to old Quebec city was easy and roads were not traffic clogged. A longer scenic route along the river on 136 is recommended. Laurier Quebec where Allo Mon Coco Centre Laurier is highly recommended for breakfast is also a short and easy drive even in not so great weather. You can google covered parking in old Quebec city separately. Maximum all day parking is CAD18 there. The per night price is reasonable and gives me time flexibility without having to worry about parking fees and driving to other parts of the area.

Great hotel, perfect location to explore the region, great room with excellent restaurant on site, comfortable beds and very clean hotel. Friendly personnel and very attentive staff. Good well stock vending machines

We had a breakfast there. The food was tasty. Presentation of the food is well done. Stuff is nice. Pleasant atmosphere. Recommend that place for: business, friends and family and etc. Would love to come back again.

Had a great night stay at this hotel very nice menu as well , rooms were very clean. The hotel is right off the hightway and very easy to find. The staff was ready for us nod the room was ready at 1 pm when we arrived.

I have stayed here a few times and the quality of the stay is always excellent Staff are very friendly and efficient The rooms are very clean and modernly decorated. The washrooms have a flair about them I would give it a five except for the TV station selection which is limited especially for the sports stations. Now this does not just apply to this hotel but all the Best Westerns I have stayed in.

The hotel is beautiful. Everything is very clean and tidy. Our room was comfortable and very quite so we got what we needed, A Good Night Sleep. Everyone we have met were pleasant especially Sammuel. Check in and checkout was quick and professional.

. . . yet so very close to everything; the entrance to the scenic Champlain Boulevard and Old Quebec, the bridges, the aquarium, great neighborhood restaurants, the highways to the airport and ski hills, and last but not least, an extensive shopping area just a few minutes away on Laurier Boulevard, for the rainy days. While the hotel has been beautifully renovated a few years ago, it is their dedicated and engaging personnel that are at the roots of the fine reputation they have built for themselves over the years. We always feel welcome. The smiles are ever present. The pleasant rooms are medium sized with comfortable bedding, spotlessly clean, walk-in showers, all the necessary conveniences and free wi-fi, with an exercise room and out-door swimming pool right off the lobby, and plenty of free parking space. The elegant restaurant tends toward haut de gamme, but serves reasonably priced breakfasts in a laid-back atmosphere. A smile will get you a 15% discount voucher for the restaurant if you ask at the front desk. If this review has been helpful, please let me know by clicking on Thank below.

Every aspect of this hotel was exceptional. The front desk staff were very helpful and were extremely efficient when checking in and checking out as well as when they responded to our request to move to a new room as our room was not equipped with a bath tub. This property will be our first choice with any future trip to the area.

This is an outstanding hotel. Excellent rooms that are new and modern and spotless in condition. Great shower and bed. Very friendly staff. Nicely situated about 8 km from Old Quebec City. Highly recommend this hotel.

Very nice rooms and pleasant staff. The restaurant has unbelievably good food and great staff. Great location and easy to find when arriving in Quebec City. Very close to the Aquarium and easy access to the city.

We enjoyed this hotel as it was nicely located, it was clean, and the staff was fine. We arrived late and did not spend time or money at the restaurant. It is interesting however that in general the more expensive Best Western properties do not provide a continental breakfast... So I guess that the "more you pay the less you get," saying still holds true... However the parking was still free. Also the wifi in our room was terrible, kept dropping every 10 minutes or so.

We have stayed here and found it to be a good place in the past. They have newly renovated rooms but they have problems with the low flush toilets. My wife also likes a shower wand and not a rain shower head, hard to keep her hair out of it. No counter space for toiletries is also a problem. A group of very loud men down the hall gave us a poor night as well. Won't stay here again although the location right off the bridge in St .Foy is good. The restaurant is also very good.

We checked in quickly and easily. The front desk staff were extremely helpful throughout our stay. Bed was very comfortable and the location of the hotel made it easy to travel into the city as well as the surrounding area. Breakfast was good and we had dinner there one night which was our favorite meal of the trip! The room had some issues though- as soon as you open the door, there is the closet and microwave cabinet which makes the doorway crowded. But the biggest knock of the room is that the walls are paper thin. We could hear the people in adjoining rooms and hallways walking & speaking, even in normal volumes. Worst of all was the man next door who snored so badly, it was like he was in our room at times. My rating would be closer to a four- four and a half if not for the lack of sound proofing. If you go, bring ear plugs.

This Best Western is located in the outskirts of Quebec City and close to the highway that gets you to both the Quebec Bridge and the Pierre LaPorte Bridge which gives access to Highway 20 on the south shore. The hotel has lots of parking. The rooms are well appointed however the bathroom was a bit small with limited counter space. The shower was a walk-in shower. The room was quiet (nice quiet AC), the mattress comfortable, the WiFi very fast and the room was nicely decorated. The staff is friendly, helpful and bilingual. There is a free shuttle from the hotel to downtown Quebec which is wonderful as parking in the old town is difficult. Restaurants are nearby as well as a small grocery store down the street. The Laurier Mall is about a 10 minute walk. An excellent choice for a hotel while in Quebec City.

My wife and I stayed there from 15-19 Sept. 2018. We can't say enough good about this hotel. The staff was fantastic, went out of their way to assist us in any way they could. English/French is absolutely NOT an issue (we are English) It is an excellent location, shopping is a short drive. Couple of good restaurants within a block. Although a fair distance from Old Town Quebec, the hotel provided free shuttle, twice in morning to old town and twice in afternoon/early evening back to hotel. If you stay in Old Town after shuttle, there is great city bus (#25) service, right to the door. The hotel is very clean, and very Quiet. Their restaurant is also good. (We only had our breakfasts there,, ate mostly in old Town). Their outdoor pool is very clean with plenty of chairs. Only down side is bathroom is bit small with very little counter space. If we ever return would definitely stay here again.

I tried them all, and the BWP wins on all levels. The room, the features, the price, the staff. Nothing compares. Clean, comfortable, convenient, our experience at the BWP was perfect. Found my hotel!

Always a nice place to spend a few days, great location, excellent staff and a superb restaurant.east access to main highways and bridges, as well as shopping and dining. If you like fitness and swimming, it has both.

Wife and I spent 4 days staying at this Best Western Premier. It is about 15 minutes by car to the old city OR take the complimentary shuttle from the hotel to the old city. Two trips in the morning and two trips back each day. And if you miss the shuttle there's the #25 bus that stops in front of the hotel to the old city. However, due to my wife's handicap we drove to the old city and found street parking at $2.50 per hour with 2 hours max. Enough for us to stroll around and we did this a few times. The Hotel......the front desk is staffed by several young ladies who always were pleasant and were willing to answer our questions. The Room.....the room was small but decorated nicely and it WAS CLEAN. The bathroom has a unique configuration because the toilet is up against the bathtub and the glass partition has to opened & closed to take a shower. The shower head caused some small flooding on the floor due to the shortness of the glass partition. The room does not have a microwave in it but one is available at the lobby's coffee station. Coffee Station.......2 mornings, the coffee in this station was cold and there is only sugar for guests. Come on management, not everyone can use sugar and providing Equal, Splenda would be great. Parking......there is ample free parking but for a hotel this size there is only ONE HANDICAP parking spot. Take the two 10 minute spots and convert them to handicap parking. None of these spots would be ideal for a handicap van needing access from both sides. Restaurants......several within walking distant and a SHELL gas station across the street where they pump your gas and provide mechanics. Best Western Members......unlike Best Westerns in the USA, this location does not provide a free breakfast. Overall.....4 Stars and easily could be 5.

The rooms are well thought out, and attractive. The staff is attentive. Our room was quiet and we slept well. The shuttle took you right downtown right across from the tourist center, where you could sign up for tours. I believe the shuttle service is just in service until Oct 1 then resumes in Spring. The only thing that didn't particularly impress us was the breakfast package, the food was good but rather limited in choices. It would have been great to have some fresh fruit options available. We would definitely stay again.

The Hotel l'Aristocrate was a lovely place to stay while in Quebec City. Our room was spacious and comfortable- very quiet. The staff was wonderful. The big, outdoor pool was a real treat. The free shuttle to Old Quebec City was quite handy.

Good place to stay. Clean, comfortable, with parking on site. Shuttle services into city. Staff friendly and helpful. Didn't eat in the restaurant on site - there are a few options close by within walking distance. The Quebec Aquarium is also within walking distance and was good to visit.

We stayed here for 3 nights on our visit to Quebec City. It is located in Ste-Foy about 9 kilometres from the Old City. The rooms seem expensive but they are in keeping with what everyone else is charging, actually less and the closer you get to Vieux Quebec the more you'll pay. They have a free shuttle that leaves at 08!0 and 0940 in the morning and returns at 1530 and 1800. Be on time for the returns, it leaves right on the time. The one day it was pouring rain while were in the city so we grabbed a taxi back to the hotel. It was $26 including the tip.....but it was Sunday and very light traffic. We had a King, NS room with a balcony. The balcony didn't look over anything special but it was nice to be able to sit outside. The room was small but very efficiently appointed. A closet with a safe in it. There is a fridge in the room as well. The bathroom is quite small with a walk in shower and could use a shelf under the sink. No counter space to speak of. Room was clean and the housekeeping was good every day. Didn't hear street noise. The staff were excellent. The switched to English the minute I said Hello. They were all very helpful with information and how to get around the city. There is a fancy restaurant in the hotel but we did not try it. The prices were high and we ate downtown as well as at a couple of places within a block of the hotel. We would stay here again.

We stayed at the Best Western Premier in Quebec City for three nights. The bed was one of the most comfortable I've ever slept in, rooms were clean and modern and the bathrooms were up to the same standard as much more expensive hotels. Although it's too far of a walk to old Town, they offer a free shuttle twice a day. There are many restaurants nearby as well. The staff were friendly and helpful as well. I would stay here again for sure.

Excellent hotel with a great staff. The hotel was extremely clean, modern, comfortable and affordable. Quiet rooms and very close to major highway into the city. On top of that, they have a free shuttle bus to the old town of Quebec (drop off at the Frontenac). They also have a nice swimming pool and fitness center. Free parking and the hotel is near some places to eat. I had a pleasant stay and would stay there again if I were back in the area.

A very nice place to stay. We required a room due to a flight cancellation, and secured the only room left that night. The restaurant is very good, but not casual fare, if you are thinking of bringing kids there to dine. Staff were great and the place is very clean and new. However, other guests were very noisy and the rooms are not soundproof.

So easy to get to and what a beautiful hotel. Beds are so comfortable and a beautiful balcony was awesome for our morning coffee and evening night cap. Close to everything shopping grocery store and amazing restaurants. Don't have to go far to eat as the Fenouille restaurant in the hotel had delicious food. Communication was so easy and all the hotel staff spoke English to us. I tried not to offend them with my rusty French but they were very encouraging.

Really enjoyed our stay at this hotel. The room's decor was awesome. The bed was one of the most comfortable I've had at a hotel. The bathroom was very clean and stylish with a really nice rainshower showerhead. I felt very pampered. I would definitely stay here again if I visited Quebec City. Highly recommend!!!

This is not usually my measuring stick for a hotel, but this bed was so amazing I had to lead with it. The bed is heaven to sink into especially after a long day of walking Quebec City. We did stay in a suite which was perfect for our family of four. It provided a full living room with an equally comfy Murphy bed for the kids. The bathroom is spa quality with radiant-heat flooring, jetted garden tub and separate glass shower. Our room also had a huge balcony and laminate wood floors (the first time I've seen non-carpeted rooms) The location is great for highway travel, but all tourist attractions we either drove or took Uber.

It was our first time staying at this hotel. We are very satisfied with the hotel and the service. They do have a restaurant but breakfast is not included in the price of the room. We did not go to the restaurant so I have no comment.

We only stayed there 1 night, but were pleased with this hotel. The front desk lady was very helpful, polite and tried her best english with us. The room was nice, clean, pretty modern and had comfortable beds. It's close to highway and a mall. Not far driving from the downtown. Overall a good deal, I will choose it again next time I'm in Quebec.

This is a nice hotel offering a shuttle into town, which is great as it's a little way out of town, I chose this hotel based on two queens in a room and free parking, something you can't get in town. The restaurant is very heavily priced, but luckily the restaurant over the road is not and it is extremely good. Breakfast on the other hand was good and reasonably priced. Our room was nice but small, it was acceptable for two nights and the beds were very good. Although it's right on a highway you can't hear it at all. All in all a good place to stay.

Very nice hotel with good parking and reasonable rates. The restaurant inside is actually rather high end with very fancy accommodations and dishes. The outdoor pool is fun for a splash and there is an amazing Italian place just 2 minute walk up the street. The big knock that made this stay less than ideal was horrible wifi. We experienced nonstop dropped connections every few minutes making the internet generally unusable.

My girlfriend and I stayed at this Best Western back in March while visiting Quebec City. The staff at the front desk was warm, switching to English to engage us after realizing we're from the States, and the room was nicely furnished. We ate at the in-hotel restaurant, which, although expensive, served delicious entrees and dessert. My only complaint was that you could sometimes hear noise from the hallways, and a bit more soundproofing would be nice, but ultimately that did not detract from what was a wonderful stay.

Just stayed at this Best Western in Quebec City. We had a King Size bed and the room was very modern and had a beautiful walk in shower with rain head. This hotel also has an outdoor pool with table and chairs and is quite nice and relaxing. It's not far from the aquarium and the bridges leading in and out of Quebec City. Staff are fully bilingual and very pleasant. Only downfall is the restaurant which is way to fancy and expensive for us. There are a few Italian restaurants around and a Metro grocery store all within walking distance. Would definitely stay here again.

We were very happy with our stay. There were many things that made it a great stay: great location that was easy to find, room was modern and very clean, free parking on site, free wifi, friendly helpful staff, shuttle service to old QC. Will definitely stay again and recommend to others.

This hotel is a good example of what a group of dedicated people can accomplish when working together toward a single goal, that of making our stay an exceptional one. What is impressive is that they are succeeding in doing it year after year, never dropping the ball. If something needs attention, they are always right on top of things. While it is situated at the periphery of the town, it is better located than most hotels because free parking is not a problem. It has easy access to Old Quebec, by car via Boulevard Champlain, or by a shuttle service, yet has the advantage of being close to a good number of excellent restaurants and a major shopping area in Ste-Foy. Attentive and friendly, all the services come with a smile and the rooms are always impeccably clean, with comfortable beds and efficient and quietly-running air conditioning systems. That's why we come back year after year. If this review has been helpful, please let me know by clicking on Thank below.

Very comfortable, great parking, walking distance to many restaurant and Metro. Wanted to use the pool but it closed at 8 pm. Way too early for me. Would go back without any hesitation. We had breakfast at Le fenouille, the hotel restaurant. Best egg benefit in my life ! Worth the extra $$

Very beautiful and clean hotel. The bathroom in our room was just done beautifully. The bed was so comfortable and all was clean. The staff was very friendly and it was great they all spoke English as well as French.

If you are looking for a clean, comfortable and friendly place to stay when visiting Quebec City, this is your place! It was very easy to locate off of the highway and we didn't move our vehicle the entire stay. We were worried about having a large vehicle and parking in Old Quebec and were so glad we decided to stay at this hotel and leave our truck after seeing how narrow the roads are and the lack of easy parking. We took advantage of the free shuttle to Old Quebec each day and rode the city bus (#25) back. The front desk staff was extremely helpful in guiding our transportation needs. We were able to visit everything on foot including Upper and Lower town, the Plains of Abraham, the Citadel and Dufferin Terrace. The hotel room was exceptionally clean and the bed comfortable. We especially liked the wood floors and rain shower. The pool area was very clean and well maintained. If you have a chance we also highly recommend Le Manoir restaurant almost across the street. The pasta was very good. We had heard the restaurant in the hotel was good, but were looking for something more casual. There is also a small Metro grocery store almost connected to the parking lot of the hotel if you'd like to buy some snacks. We will definitely return to this hotel when visiting Quebec City. For location, value, comfort and friendliness, I would give it 10 stars if I could.

Rooms were great. Halls were warm which caused a slight bit of condensation on the tiles when you entered. You had to watch your step. Food was enjoyable and staff attentive. A nice variety was available to suite most peoples tastes. Prices were comparable. Pool was nice if small for a hotel this size and had a lifeguard present. It had a shallow area for inexperienced swimmers as well as a deep end for adult lounging / play. Towels were available poolside so you didn't need to bring ones from your room.

Very nice hotel, the staff is very friendly, the rooms were nice and clean, breakfast was not included but the food in the hotel restaurant was very good, a free shuttle is supplied to the city which saves driving and looking for parking spots. We enjoyed our stay and would definitely go back again

Very friendly staff, supporting all questions about the city, main attractions to visit and best restaurants to go for dinner. Not limited to the map, going to google to gave all details. Rooms are very clean and the bed are very comfortable.

The hotel is difficult to find and even more difficult to get back on the road. It is about 20 minutes from the Old Town but the hotel does provide at no cost, two morning and two afternoon, shuttles. So you are not close to the action unless you want to go to the aquarium, which is close. There is an expensive restaurant on the property. Breakfast was not included with our room, and know meals in the restaurant are not inexpensive here. The room was ok. The bed was great. The bathroom was small. They had the cheapest TV package so FOX News and many premium channels were not available. The internet service was awful the two days I was there. Know there are alternative dinning venues within walking distance of the property. All said, I likely won't stay here again.

What a great hotel! Very modern - the rooms were clean and spacious. The hotel is situated about 20 minutes outside of Quebec City - but offers a free shuttle to and from. We were travelling in an RV - and there is parking available to accommodate out 30 ft ride. I would highly recommend!

Great room,very clean,receptionist was very helpful.We had difficulty finding the hotel due to construction.We enjoyed our stay.Most BW Hotels include breakfast .This hotel does not include breakfast.The pool was not open during our visit.

Lovely place, we stayed in the Kingsize plus room with jaccuzi bath which was so relaxing. A table with two armchairs, often not the case, but a must in my opinion as this adds to the comfort. Many places just have 1 chair and the other person has to sit on the bed. Lovely decor and very clean and ultra modern. The room also had a balcony. The only negative I would say is it's location next to a busy freeway and road. The place itself however is beautiful and also has a free shuttle twice a day there and back to Quebec City.

We stayed here to tour old Quebec' Everything was great, they have a free shuttle to old Quebec was very nice. We stayed on top floor had a view of the bridges. Room was very nice. We did not have any complaints .

Great location if you are visiting Quebec! The hotel is located in a nice suburban area right off of major roads & about 10 min from the airport--a very convenient location. You can drive into the Old City, take a local bus (one block from the hotel) or during the summer season the hotel offers a FREE shuttle (2X a day) into the city. The bike trail into the city is also very close by--so you can bike into town. There are excellent restaurants within walking distance as well as a grocery store. The hotel is a little bit older--but has been refurbished and the rooms are nice. The hotel restaurant is quite nice--we didn't eat dinner there but enjoyed two gourmet breakfasts--absolutely delicious (the hotel gave us a 15%) off coupon for the restaurant. We also had a fridge--and free water bottles and delicious coffee in our room .The front desk staff were incredibly helpful--and friendly. We asked them tons of questions and they cheerfully answered every one. They gave us directions/instructions on using the local bus to get into town, dining suggestions, and instructions to drive to a nearby mall (very upscale). The room rate was significantly less than staying in the Old City and with the transportation options, the local dining options and the super friendly staff--we were extremely happy with our choice to stay at the Best Western--would definitely stay again.

Check in was fast and efficient as was check out. Ample parking. Rooms and lobby area look recently renovated. In room fridge (great for those on road trips). Bed was comfortable but fridge made some odd noises- more noticeable at night when all is quiet. (we should have said something about the noise but didn't get around to it) The restaurant has a great reputation. Ate dinner there the last visit and it was fantastic- sadly, didn't eat there this time. We booked directly on the BW website and got good value (weeknight).

Great hotel to use when visiting Quebec City as it is convenient to the bridge over the St. Lawrence and to major highways. Great value for money and a great restaurant. The hotel is quiet with comfortable updated rooms. Lots of shopping within 10 minute drive. Our favourite place to stay in this city.

The hotel is a very clean and modern facility convenient to the airport. My room was clean and comfortable although a bit small. The exercise room is well equipped but the pool was empty. The attached restaurant has a diverse menu but it is expensive for a Best Western. The bar is tiny. Overall a very pleasant hotel.

Just an absolutely beautiful hotel inside and out. If you can, book a room on the second floor with a balcony. You can see the 2 Quebec bridges and it is just a really pretty view. The restaurant is very fancy and the food is very good and very unique. For father's day it was very busy with people from outside the hotel. The room was very cozy, and the bed was comfortable. The pillows were the BEST I have ever slept on!!! Highly recommend this place!

I've been to this hotel over 10 times and it gets better every time. I brought my wife here for the first time and she was totally blown away by every aspect of this hotel. The staff here is outstanding. Every single person we've dealt with here has been friendly and helpful. They've even ordered food for us in French since we don't speak the language. That is “super service”. The rooms are always big and spacious and clean. The beds are comfortable and the sheets are always fresh and clean. The water here is probably the best we've ever had at any hotel. The sink water is fresh and clean. And the shower pressure is phenomenal. The best shower we've ever used in any hotel. And there are plenty of shopping and dining options close to the hotel. And the old city is about 15 minutes from the hotel by car. We will definitely stay here again on our next trip to Quèbec City

Comfortable rooms. friendly and professional staff at the front desk. Rooms facing the back are more quiet, whereas you can have a view of the rwo bridges on the front side. I have stayed at this hotel many times.

Fabulous restaurant! Food AND service! La Fénouillière is one of the best restaurants anywhere. Lovely rooms. Friendly staff. Perfectly bilingual. We stayed here and took city transport into the city. It was the best!

Our 4 day long week end get away in Quebec City was enhanced by our staying at this fine hotel. it is modern, well kept, clean with friendly & knowledgeable staff. Only one issue.The unsafe shower enclosure. Lack of non slip floor covering and no hand holds or grab bars can only mean the tiny soap dish protruding from the wall will soon be snapped off when the occupant slips and falls.

As Diamond members with this chain, we choose this hotel because of its rating and location. We weren't disappointed with either but did find some other items that we questioned. It's a "Premier" class of BW so it is very clean with great service and great staff. On the other hand we found the room we had to be on the smallish side even though we were upgraded. The bathroom did not have a lot of space for your stuff so much of it had to be kept outside of the bath near the coffee maker. However, the bed was comfortable and the TV and internet worked as expected. The Rain Shower was a nice touch. Surprisingly, they do not have a coffee bar for a quick cup on the way out as do the standard and Plus Best Westerns. More than likely they want you to have a breakfast in the on site restaurant. We did not dine there but hear it is lovely. It's about a 15 minute drive to all the attractions of Old Town and Veronica at the front desk was very helpful in the way she assisted us to navigate and dine in the area. She handled multiple situations with other guests with a skill set that is rare today. Bottom line is that you will get a good nights rest here along with good service from a caring staff.

This hotel is located near a Highway and residential area. Very easy access to the Highway and easy walk to restaurants near by. The hotel is very clean and only has 2 floors. the hotel offers a choice of rooms with or without balconies on the 2nd floor. The price is adequate for the region and the staff are just fantastic. I will definitely go back there again.

Enjoyed or stay at this hotel. Service was great, staff and were courteous a helpful. Hotel is in a great location and close to most main points of interests. Showers are awesome!! Rooms are nice and clean.

I like this place because of its location and easy access. Every time I am in Quebec for business, I always choose this place. I had little issues in the pass but nothing badly rate this place. The staff are always nice, the place is clean and the food is good.

Very good value and cleanliness in room and bathroom. Plentiful on site parking and friendly staff. We take seriously to participate in the rewards system and our room was fully covered - not a cent to pay on checkout.

Great service! The breakfast is expensive but that's a tourist city so understandable. The counter clerks were very friendly and accommodating. Rooms are modern and clean. The beds are super comfy. Great experience. I'll come again for sure!

I've stayed at many hotels and can honestly say I found this the most comfortable king bed I've ever slept on...including my own! The hotel offers clean, modern rooms and friendly, helpful staff. The bathroom has no tub, however the spacious shower offers beautiful tile and a large rainshower head During our 4 night stay the room was always meticulously cleaned, bed made, and amenities replaced upon our return. Our room on the second floor also had a lovely balcony, however the -15 outdoor temps prevented us from using it. I noticed many people reviewing this hotel found the rooms noisy and I would have to agree. The noise comes in through the door not so much through the walls. If someone is in the hallway you can hear every sound, but an easy fix for the hotel would be to put weather stripping around the doors to make the rooms quieter. Located close to shops, restaurants, and approx 20 mins from Historic Quebec City, this hotel is an excellent choice for travelers. It offers great value with free parking, wifi and unlimited Keurig coffee/tea in the lobby 24 hrs/day. If you're planning on visiting Quebec City make sure to check-in to the Premiere Hotel l'Aristocrate!

Very surprised wth this hotel , clean , modern , nice gym and upscale restaurant. Room had strong rain shower , and nice wood flors---no carpets , nice size room. very friendly staff.Bed was super comfo.

Stayed for 3 nights in February whilst my son competed in a competition. Excellent hotel that is very central to everything. Staff were excellent, especially the front desk. I only speak a few words of French, but the staff had excellent English and were always willing to take the time to explain things or answer questions. Room was very good and up to date. There is a small Metro grocery store just behind the hotel. I would definitely stay here again.

This is by far my favorite hotel in Canada. It's a beautiful place and the price is always fair. The staff goes above and beyond every time I stay here. Estelle is always wonderful when I'm here. She called me a taxi and communicated with the cab company in French because I don't speak the language. And she also wrote me dialogue to give to the driver to get to my location. She also called in a take out order for me and it was delivered to my room. She is the best. Always a phenomenal stay at a fair price. Best Best Western ever

A last minute booking as I got a snowstorm just outside of Quebec City. Staff was very friendly on check in and check out especially in giving driving directions. The room fixtures were very modern and impressive. The bed was very comfortable. The hotel has a very nice fitness room as well. The room had a very nice 42" LG flat screen although the number of sport channels was lacking. The major issue was the dining room prices were out of my range and I would say most families. As well the room had no fridge or microwave. The good news is there is a Metro just behind the hotel and a couple of affordable restaurants near by

We have stayed here on two separate occasions. The Restaurant is first class, This visit we had a room on the second floor with a balcony, this would be lovely in the warmer weather. We will definetly stay again.

Very good hotel. It is as comfortable as the one in downtown Quebec-city, but is way cheaper. Nice staff, clean rooms, absolutely quite electric heating. There are only two little issues there: small rooms and non-free breakfast. It is not a big deal, but at least breakfast could be free as in many other Best Western hotels

Thanks to Audrey and Pauline for their amazing dedication to us. We felt like we were important and we were so comfortable with the personnel, we did not want to leave this place. Thanks again to the personnel for customer care and to the restaurant for accommodating us in our late reservations. We will definitely re-visit this place and recommend it to all..

Stayed for New Years eve. Good proximity to get to Old Quebec City, and just up the road from the Aquarium. Typical, clean hotel room Restaurant was a bit high end for the hotel, so we had to go elsewhere for our meals, and bought snacks for the room.

Very nice hotel - comfortable rooms, perfect size for 2 persons, very clean and well equipped. Receptionists are very friendly and helpful, the same as any other hotel staff. Although breakfast is not included in the room rate, prices are reasonable and food is very tasty. We didn't have dinner in the restaurant, but I assume it's equally good. Hotel is located outside the Québec Old Town, but honestly it's not problematic at all. You can still take your car and park in the centre, I believe that in summer hotel offers a shuttle, alternatively there's always a taxi.

Near the Quebec Aquarium. Staff friendly. Not all are able to converse in English. Poor selection of nearby restaurants, especially after the attached one is closed for the night. Room service closes at the same time.

Great hotel, well located and Good price. Excellent food at the hotel and good choice outside nearby. Nice staff with good customer service. Good Fitness center. Would recommend for romantic couple, business and family

Although I booked this hotel on my aeroplan points it's still still a great deal for the price per night (as I checked on travel sites$109/night on hotels.com). The personal at reception were super nice, accommodating and efficient. Our room on the second floor was clean, good size and modern. The bathroom had shampoo soap lotion which smelled nice. (I've been to some hotels and there is nothing which is a pain if you are just staying for a couple of nights) There was a coffee maker, tea and wine glasses. Wifi was fast. We had an amazing Sunday brunch at the hotel downstairs with great staff. Brunch was reasonable, fancy, decadent with fresh juice and delicious cafe au lait. Super friendly staff and accommodating. Our room had one double bed and one queen bed. we had a view of the back parking lot which was fine as the view in the front is not any better. It's a great hotel for an overnight stay if you are passing through for a weekend. I must say that I really liked this hotel. The hotel was a 20 minute uber ride to Grande Allee for dinner and drinks. About $16-17 ride each way. Uber drivers were great too!

From the warm welcome upon arrival at reception, to the modern and contemporary, elegant decor, to the amazingly comfortable bed...a truly wonderful experience! Attractive hotel, well furnished, good value for money. No need to look further for great stay in the Quebec City area!

It wad a very nice suite with services ag proximity and very great comfortable beds to sleep in. I was very bappy with rhe appearance and the free wifi plus gelevisip channels being available. Excellent price aswell

I recommend this hotel for people who have business in Ste-Foy. It's also close to the airport and a major shopping district, and about 25 minutes to le Vieux-Québec. There is public transit nearby and there's a good restaurant and bar in the hotel. Rates are very reasonable and service is courteous.

I have been staying there over the past six years and have never had one complaint. Everyone who works there care about their clients. I will and have highly recommended this hotel. The last 2 times I was there were for my father's death and now recently for my mother's passing. The employees had the greatest compassion for my loss.

The staff were wonderful from desk to cleaners (out of their way to to help) to staff in restaurant... loved the king size bed so comfy and clean room.. Hotel itself is so well situated near shopping malls... all in all it we will definitely be back ... easy access and free parking is appreciated

Hotel is well situated for the business I was there for. More over, the hotel is fairly new therefore amenities are in good working condition and the rooms are very clean. There was an unpleasant smell but nothing major. Overall, I liked my stay.

My son and I stayed here for 3 nights, the staff was exceptionally helpful and bilingual. The room was very clean and updated and the hotel was close to a store and the bus stop was right across the street to go to Old Quebec. Very reasonable and highly recommended!

Great hotel, great restaurant, 4th stay with no loose of quality and performance, great and clean rooms, fast WiFi, staying there since 4 years frequently! Never had bad experience. Well organized and friendly personal especially at the restaurant and desk. Will come back soon. Perfect address @Quebec-City

Very Convenient, quiet, free parking. The rooms all have a nice decor. The beds are super comfortable. I wish they would have better cable channels though. My room had a great shower head. Rooms are on the small side, but for a business traveller or even a couple, it's just right.

Stayed at the Best Western Premier earlier this summer. The hotel is impeccably maintained and the staff so friendly and helpful. It is easily located from the highway and there are many wonderful restaurants close by, as well as their own on premise. Our room was ultra modern and squeaky clean. We actually extended our stay to take advantage of the free shuttle into Québec City. I had occasion to call the hotel on my return home with a question and the receptionist was extremely helpful and knowledgeable. Would definitely recommend; and if/when I am back in the area would stay again. Merci !!

This hotel was beautiful and gracious beyond expectations. Our balcony room held a surprise as one evening we sat there to enjoy Fireworks in the distance honoring the 50th Anniversary of the Quebec Bridge - a beautiful view. The accompanying restaurant served French exquisite cuisine with a flair with lovely hospitality from an excellent starr.

Weary travelers. Made a last minute reservation after many hours of driving...Pleasantly surprised at the modern décor, cleanliness and friendly staff. Would definitely recommend. Good value. Would have stayed longer but wanted to experience Old Quebec City.

The hotel is beautifully decorated and comfortable. I very much liked the bath products and great shower pressure. It is not too far from the city centre (if you have a car, you should be able to drive there). The receptionist recommended a parking garage by the ferry terminal, which sounded expensive, so we opted to park in a different spot by the battlefields and walk to the Vieux Québec from there. We had a lovely stay and would not hesitate booking there again. I would not recommend the restaurant for breakfast - the options are very limited (no à la carte options!) and they involve duck fat and other similar items. We asked for the Continental option with no pork and eggs instead, and were charged $8 extra ($2 per egg!). The grilled baguette came dripping with butter and the fruit consisted of exactly three minuscule pieces (a thin slice of mango, a cube of watermelon, and a cube of honeydew melon). It is a lovely restaurant and the service was impeccable though, but it is not for the health-conscious and certainly not for vegetarians. There is an Italian restaurant across that might be better. We will be back though during the warm months when we can get breakfast elsewhere. Otherwise, everything was great!

Two night stay during October 2017. Very pleasing hotel with a convenient location for a 20 min drive to the city. A shuttle bus available too which was most helpful. Staff are bilingual and communication was swift and easy. The rooms are very clean and well-appointed. The bed linen is very soft and lush adding to an excellent two night's of rest. Other guest noise was minimal. Overall, a most excellent hotel with great service. Recommended.

The hotel was pretty on point! Room was modern. sheets were clean and of higher quality. Bathroom was great with the exception of space-definitely a more European feel as it was a bit tight with limited counter space, but clean and modern nonetheless! The non-carpeted floors were a real plus in the cleanliness department as well. It was easy to find as it's right off the highway and very close to the Quebec aquarium. Family of four-great stay!

Friendly bilingual staff. Appreciated the bilingual skills as my French speaking ability is limited. Easy location to get to from major highways and close to Laurier Blvd. Metro store close by for drinks and snacks

This hotel was really nice - Clean rooms, great amenities, great staff, and a free shuttle to Old Quebec City. In a very busy area but easy to find. Hotel staff spoke English, good for American visitors.

Stayed at this hotel on September 29th for 1 night in room 121. Room was exceptionally clean. Bed was the most comfortable bed I've ever slept in at any hotel. Internet worked great. I didn't use the restaurant so can't comment on that. Check in was quick with very friendly service. There is not many restaurants nearby the hotel but there is a Metro grocery store one street behind it where you can buy beer and wine. Will stay again.

A great experience, great location, not too far from old Quebec about 10 mins, close to shopping and eating. Great friendly staff who spoke very good English. Heated pool was nice after a long day of walking around old Quebec. Quiet location that was central to everything,

Recommend it. Breakfast wasn't the best. Encounter some issues during breakfast (egg shell in the egg platter) Rooms need to be more cleaned (some hair in the washroom) Staff are very friendly Great location near highway and near aquarium of Quebec

Great hotel, very clean ad very well located... great restaurants at the hotel and nearby, i go there about 35 nights a year and very satisfied i recommend it to everyone. For business or pleasure....

Everything was great except the restaurant. The food was way overpriced and the staff was quite snobby. The menu was very limited. The room was clean and neat. No outside traffic noise. Location was excellent.

my sister and i checked in for one night and planned on staying in quebec city the next night--the front desk staff was always more than helpful, and suggested that rather than pay more money and pay for parking they have a complimentary shuttle and it has 2 runs in the morning and 2 late afternoon and evening- then they upgraded to a balcony room. Breakfast is not included ,, which for me has been a staple at Best Western. We did have one breakfast there and it was delicious. our room was wonderful and clean--but every front desk person gave me another reason to stay at the best western should i go back to quebec

Nice hotel. Very comfortable beds. Clean bathrooms good water pressure. Breakfast could be improved. Because the Tim Hortons next to the hotel makes the worlds worst coffee.people are looking for clean room comfortable beds and a decent shower with good pressure. The rest are bonuse

The staff was helpful & responsive. The only issue we had was somethings in the room were dusty( curtains & door lock). When we closed the curtains, dusty flew a bit. The hotel overall was updated. The rain shower was amazing! Very deceiving from the outside of the building. Very nice inside.

Great location, quick access with free shuttle service to Old Quebec, close to a great shopping mall as well as many nice restaurants in the immediate area. Staff were so helpful, we only speak English which wasn't a problem because the staff were so accomodating. I would recommend this location and would stay there again, should we visit the area in the future.

Very clean, nice staff, restaurant is excellent but pricey. Out of the way of downtown but a free shuttle to the Old City of Quebec. Reasonable price and would definitely stay there again The beds are comfy too,

Friendly staff in a newly renovated hotel. Décor is modern and overall very clean establishment. Great exterior pool with great sundeck. Close to shops and restaurant, it is only 20 minutes from the "Old Town". Internet is strong and they have a "business centre" with fax/photocopy machine. Beds were comfortable and there is a grocery store located 2 minutes away (walking).

It's not the Ritz but it will not kill your wallet. Nicely appointed and modern, great staff, some rooms with balcony overlooking the bridges, perfectly located for quick access to highways, highly rated restaurant "La Fenouillere" on site, quiet and the list goes on and on. WE stay there every time we visit Quebec and highly recommend.

What you would expect from a Best Western Property, Clean and modern rooms, attentive front desk and working WIFI. Restaurent looked very nice but a little to posh and expensive for a solo traveler looking for a quick bite.

Nice room, confortable and clean. easily accessible from Quebec main bridge, close to restaurants & QC business area Would have appreciate a breakfast buffet included with the room but that was not the case. I am recommanding it

Considering the quality of service we received, this Hotel is great and we would not hesitate to recommend it. The staff is of superior quality and has certainly received the best of training. Every thing was taken care of so effeciently.

I was very pleased with my decision to book a one-night stay for my family and I at the end of August based on other reviews on TripAdvisor. My experience just add to all the positive reviews I read online. Special mention to Veronique at the front desk. She is very welcoming/pleasant and did I say speaks French, English, Portuguese and Spanish fluently? She made us feel at home immediately and accommodated our request - the little things that make a big different for some. The beds were very comfortable - the pillows to die for. The hotel is located near a few restaurants and a grocery shop. Though a short drive off the highway, we couldn't hear any sound from the cars. We stayed for only one night but based solely on our experience in this hotel, we will stay longer next time to also enjoy more of what La belle province has to offer. You can give Veronique all the praise for making our stay an enjoyable one as she set the tone from the time we checked in. Keep up to the good work Best Western Premier Hotel l'Aristocrate.

I waited from 5:55a.m to 6:20a..m 25 minutes to check out. The Front Desk person was away. There was a sign left at approx.5:45 a,m, Another person in the Lobby went back to their room to call the Front Desk in hopes someone would answer the phone. The Front Desk Staff returned with snacks for the Concession Area and apologized. I was efficiently check but missed the 10:45 am bus from Montreal, Canada to Boston, MA (USA). The next bus departed Montreal at 4:15p.m. I arrived at Boston's South Station at 11:35p.m.

The hotel was very nice, close to Aquarium for kids. A Metro express grocery store nearby for food. Comfortable, clean, not too far from downtown Quebec. Staff is very nice and helpful with trips, maps, parking locations. Coffee is available at lobby. Recommended for families.

Very pleased with this hotel. Front desk staff was very accommodating, providing suggestions for alternate restaurants, hop-on hop-off bus tours. Shuttle times to Vieux Quebec were very convenient, even though we had a rental car, by taking the shuttle we didn't need to worry about traffic or finding/paying for parking. We found the prices at the on-site restaurant to be over-priced and because we had the flexibility of a rental car, we chose restaurants on McGuire Avenue and Grand Allee for breakfast and dinner and found them much more reasonable.

Though quite a distance away from the core areas, this is a very good hotel. By far he best BEST WESTERN we have seen so far this year. Best part is the bed, its good to have a very comfortable bed after a long tiring day. Kudos to the management and owners of this hotel !

Although it was not the hotel I was intending to book for overnight stay, it turned out to be perfect. From the beautiful décor in room to the landscaping outside, it was amazing. Appreciated a king size bed. Had a great sleep.

Nice hotel in an accessible location. Welcoming friendly staff made check in a pleasure. The queen size bed was comfortable and very clean. The shower is very nice. It is not a bathtub but a low threshold with a rain head and lots of pressure. Nice surprise.

Hotel was clean and staff friendly and helpful. Restaurant was rather pricey for Breakfast but there were other places to eat within walking distance. The shuttle that was provided did not run often especially in the evening hours. Local buses could be taken across the street for a small charge.

shuttle service to the old Quebec city was great, aquarium is near by overall great experience. room and bathroom were very clean . WE took the breakfast it was very good but very few options for vegetarians and few options for kids menu.

The Ste. Foy location is ideal for families. Close to restaurants and Laurier centre (Walmart and The Bay). Staff were great and fluently bilingual. Kids loved the outdoor pool. Recommend you book here

Staff was friendly and professional. The pool was cold and somewhat dirty. Internet was horrible. The bus shuttle service arriving back from Old Quebec wasn't very good...poor organization. Good food and service at the restaurant but no much of a selection for kids.

We spend 2 nights at the hotel. Service was good, the room was nice and clean. Internet works well. If you are travelling by car it's a nice place to stay, parking available and no more than 15 minutes by car to get downtown. You have some dinner options near by.

This location provides easy access to all tourist sights and venues. The rooms were very neat and clean. We loved the decor. The balcony provided a nice outdoor space to watch the sun set and enjoy a glass of wine!

The hotel has amazing people. My son forgot his medicine and they did everything possible to help us get the medicine as soon as possible! Thank you! The rooms are nice, great place to stay. There are restaurants near by and it is easy to go to Old Quebec City.

Hotel was great in letting us check in early and was able to get on the free shuttle into Quebec city. Enormous time and money saver. Great staff, very pleasant, bilingual in few extra languages, very proud of their city.

Bathroom is very very small with no counter space. There is no space to put personal stuff, like lotion, face creams etc. Apart from that its a nice hotel. Location close to highway and restaurants close by.

We first visited the Aquarium, went up the hill to a cute restaurant than signed in to the Hotel Aristrocrate in Québec. Very nice and clean, heated swimming pool outside. Greeted nicely. The room had a king size bed with extremely comfortable pillows and mattress. The following day we were provided with a shuttle that took up to and from downtown Vieux Québec, we had a fantastic day. Thank you to all who made it possible

Hotel is clean, friendly, and handy. Staff was happy to speak English after they saw me struggling with French. And even if you can't speak a word of French, I'm sure they wouldn't get butt hurt. Room was very clean and stylish. Washroom was excellent. Location is close to the Quebec and LaPorte Bridges for easy access in and out of town. Quick cab or bus is all you need to get downtown to the good stuff. The immediate vicinity is pleasant, safe and residential. There are restaurants and a Metro grocery store less than a football field away: great for picking up beer and snacks for your room. Price is competitive.

I stayed in this hotel for 2-night during summer time. I selected this hotel due to its relatively cheap price and complimentary shuttle service to the old city during summer months. The earliest pick-up time is 8:15 AM and there are two more services in the morning. The return is at 4:15 or 6:15 PM. This service is not exclusive to this BW but for some other hotels outside QC as well. So if you don't want to spend extra living inside QC especially the old city area, this is a good alternative. You will miss the night hours using the complimentary shuttle but you can use the city bus for later return until 10:30PM. On the departure date, I did drive into QC in early morning hours and find parking around the pier area. The major hassle about driving inside the old city has to do with its narrow one-way streets but there are paid parking available. Other than having some confusion over additional $50 incidental approval, I found the stay to be pleasant and their staff very professional. The relatively smaller single-bed room size resembles what you would find in Europe but I have a king-bed. I also reserved a separate double-queen bed room for my family and its size is bigger. Everything is modern, very clean and functional. However I can hear guests in opposite door taking shower in the hallway because the bathroom is right next to the room entrance. The hotel has a small outdoor swimming pool close by the hotel entrance area. Unlike most BW establishments I visited, this hotel has an apparently upscale restaurant and the room stay does not include complimentary breakfast. So I do miss the usual bagel, bread, juice, coffee, etc that I accustomed to getting from other BW reservation. The hotel offers 15% discount for the restaurant but I did not use the service. At the back of the hotel there is a Metro supermarket and a popular restaurant serving family-style Italian food across the street.

Great rooms, great feel to the place, just off the highway and shuttles available for downtown Quebec City. Stayed here on the way back from an East Coast journey, found the booking process easy, bed comfortable, clean, modern. The restaurant attached was unexpectedly great (a little higher end than I would have expected for a BW).

We enjoyed our stay at this hotel and will return there again in the future. The rooms are tidy and the staff were quite pleasant. The restaurant did not meet up tomorrow expectations. There were no serious issues with his hotel

Staff very courteous and room very clean. Staff fully bilingual and very informed of things to do in city and surroundings. Hotel well located and free parking was welcomed. Easily accessible to network of roads in Quebec City. Spacious rooms and well decorated.

Modern, clean, and comfortable. Great location too, despite being away from downtown. Right beside the highway but not loud. We stopped by the front desk a few times and they were always exceptional. Very helpful, professional, and we were impressed by their trilingual abilities.

Staffs extremely helpful, one of the best restaurant in town and close to many other restaurants. Very well located, only 15 minutes from Old Quebec. Rooms are very nice, mine had a balcony. I will go back again for sure.

Spent 2 nights at this hotel. Nice and very clean place. Employees very nice and happy ready to serve you in French and English. Beds and pillows were so comfortable. Rooms spacious and nice shower. Heated outside pool and gym area. Approx. no more than 20 minutes from Old Quebec. We purchased the breakfast with our stay which is full breakfast and not continental breakfast. They have a shuttle that leaves the hotel at 8:15am, 9:45 am and 11am to bring you to Old QC and pick up at 4:15pm and 6:15pm to bring you back. We will definitely go back to this hotel. Very good place to stay.

This is a very nice hotel, especially for the price. If I'm in this area again, I will definitely stay here. They offer a shuttle to the old part of Quebec City, and will hold your luggage on the day of checkout. So you can still use the shuttle on the last day of your stay.

Best Western very clean, especially the rooms, The bed was very comfortable, The girl that checked us in and out friendly, We were able to walk to restaurant s we found on our own , and some shopping stores ,

This hotel is new and very clean and beautifully decorated. As usual BW employees were very friendly and helpful. In our case; we English speakers were treated very kindly and extra efforts were obvious to make sure we understood. The restaurant was very expensive and the breakfast menu was a little too "gourmet" and not enough regular or healthy.

My wife, the kids and I stayed there for 1 night, and we had a relaxing time! The hotel was renovated in 2012, so it looks great. The photos they share here, and/or the ones on their website, can attest to that. Book a room next time you're in the Quebec City area and you'll thank yourself later.

Stopped with the family for a couple nights. Really liked the laminate flooring vs gross hotel carpet. The bathrooms were clean, updated and my kids loved the rain shower! The outdoor pool was very well landscaped with lots of sun. It's well located with just a 10 minute walk to the aquarium and a 20 minute into the old City. Wouldn't think twice about staying there again!

Nice room with view on the bridge if you ask. Access down town very easy. If you're looking for an hotel with an access to the bicycle road with cinic view of the St-Laurent river, everything is there! Grocery near by!

This hotel is in no way close to anything in the city. So much time was spent in travel - erratic bus schedules, undependable "free shuttle", standing and waiting. The word "good location" needs to be redefined. Nothing special about the rooms or services Must say though that the reception staff for the most part were helpful and there is a gem of a Pizzeria next door Will definitely not recommend to my friends or family

The hotel is very clean and the beds and pillows were very comfortable. The bathroom is very tiny with limited space to change or to place any clothing after you shower. The one main issue I had with the hotel is that there is no free continental breakfast/coffee provided. Now most hotels offer this to their guests but its likely because the hotel has a restaurant attached and they prefer to make a few extra $$. The location of the hotel is not within walking distance to a small coffee shop so it would seem appropriate to offer some form of breakfast free of charge to the customers. We stayed at the hotel during a very busy weekend and thought downtown Quebec city would be kinda close but it turned out to be a $28 cab ride each way. While its a nice hotel, I suggest there are better options much closer to the old city at the same price.

Excellent hotel. Clean rooms, very comfortable beds. Fantastic and helpful staff. Restaurant opens at 7:00 for breakfast which I find a little too late. The food is good though. Would greatly benefit having the pool indoors as Quebec city's summers are a little shorts.

The beds in this hotel are so comfy, we overslept! We spent 2 nights here when we came to see the Tall Ships. We were given a warm welcome by the front desk staff. Our room was spotless and well appointed and as mentioned the bed was perfect for us, and our room was quiet. I have mobility issues, and I found the doors a little narrow, I could only just squeeze my walker through, neither were there any automatic door openers, inside the building that I could see. I believe there are rooms for people with disabilities, but one was not available. A grab bar in the shower would have been beneficial too. We dined in the hotel restaurant Le Fourniellier both nights and the service and food was delicious. We highly reccommend this hotel.

Very clean room with a great king bed and nice decor. Good location close to the aquarium and a short Uber ride from old Quebec. I will definitely think about this hotel the next time I am in Quebec City.

Our luggages and personal belongings were stolen in Montreal when we stopped over on the way to Quebec City and when the staff at this hotel learned about it, they offered us toiletries and snacks free of charge. The hotel itself was nice. It does not come with free breakfast but parking is free. There is a "fine dining" restaurant in the hotel that serves mediocre and super tiny portioned chef-prepared food not worth the "fine-dining" price of admission. No dress code which was nice but the food did not warrant the high price they charge. A small soup presented in a nice moderne' French serving was a whopping $20.00. My pork chop (small portion) was $35.00. A family of six dining here would easily spend $300CAD which would actually get me so much good food in Toronto's distillery district. Rooms were clean and the facility is beautiful. It's a short drive from Old Quebec City and a short walk to the Aquarium... a local attraction. Spend your dinner money elsewhere and avoid the "fancy" restaurant at this hotel. 4-stars for the hotel experience alone.

Excellent hotel with good value of money. There is shuttle bua free going to the old town which saves money and time. Overall we are quite satisfied with the hotel quality of service and amenities. We would come back to this hotel the next time we visit Quebec City.

For the price you are spending and for the Premium logo, there is no complimentary breakfast which is pretty disappointing. Compared to a Best Western Plus, this hotel had limited English channels. When asking a question to a staff member, they walked away. The room we stay was nice and the bed was comfortable.

Absolutely beautiful hotel. It looks like it was recently renovated. We loved the way it was decorated. The bathroom was gorgeous and had the Rain showerhead. The only complaint is the noise insulation. I could hear the person above us so I contacted the front desk and they immediately asked them to keep it down. We took Uber to the downtown Old Quebec and it cost about C$35 for a 20 minute trip each way. They do have a fancy restaurant on premises which offers a discount for guests staying at the hotel.

Hotel nice - location great especially for a stop over - kids liked the pool and the fine dinig restaurant was very nice and accommodating to our 9 year old- avoid the room thats close to the restaurant vents - city side view- no balcony - second floor area. Try for front of hotel side - any room there -

We would absolutely stay here again. It is situated on the western edge of the city and is easily visible from the highway. The staff were all friendly and helpful, especially the ladies at the front desk. Their advice enabled us to make the most of a short time in the city. The hotel offers a free shuttle to Old Quebec that runs twice in the morning and twice in the afternoon. This feature alone made our visit most pleasant since we did not have to navigate an unfamiliar large city and find a precious parking space. The hotel was recently renovated and upgraded to Four Stars. Our room was very attractive and comfortable. We had a sliding door that led to our own private small patio where we could relax with a glass of wine (purchased at a very nearby grocery store). We were able to park right in front of our patio which made movement of our luggage easy. We dined in the attached restaurant for dinner and the morning before leaving for breakfast. We did not take advantage of the swimming pool or the exercise room. We felt that the room rate was most reasonable and have recommended the hotel to friends and family planning visits to Quebec.

The King one bedroom suite was very nice, clean and quiet. The Front End Team exceptional. All were kind and would go out of their way to make our stay comfortable and enjoyable. It was a very special occasion for us a mile stone Anniversary this year they did not forget. A visit soon not to forget.

We have stayed here numerous times. We have come to enjoy the approximately ten minute drive into the old city by either the riverside drive,or along the road that becomes Grand Allee. The rooms are clean and very well maintained. The restaurant is very good,although we only go there for breakfast. We enjoy driving into the very nearby section of Sillery ,which has several restaurants and a nice little Main Street. We like the Hotel L'Aristocrate and stay there frequently.

We have been staying at the Hotel Aristocrate for 25 years and counting, to visit my uncle and aunt who live in a suburb of Quebec City! We have seen this hotel grow from a nice place to stay to a wonderful place to stay with many upgrades. They are always striving to be better!

We recently stayed at this hotel for our trip to Quebec City. The Best Western Premier Hotel Aristocrate is a fine hotel to stay. The pros: This hotel is affordable, the rooms are clean, and the hotel is not noisy even if it is located near the bridges and major thoroughfares. We recommend to select rooms on the second floor, there is an elevator to facilitate access. The hotel is located near major and reputable restaurants, supermarket, and pharmacy. It is very conveniently located and all of these facilities are located within walking distance of the hotel. Our room was spacious and very clean with a little fridge. Excellent choice of bath products. There is a nice little heated swimming pool outside but we could not enjoy it because of the bad weather. We had a rain shower stall and the bathroom was very clean. Confortable bed and clean and comfy linens. The cons: We experienced the lack of ventilation in the bathroom and the lack of reliability of the wifi ( free wifi). We would suggest to equip the rooms with modern Nespresso coffee makers. But the pros greatly outweigh the cons and we recommended this hotel. You will need a car to drive to touristic Old Quebec or you can use the hotel shuttle. The parking is free and you can enjoy the famous restaurant La Fenouillere located inside the hotel. We strongly recommend this hotel for the excellent quality/ price ratio!

The hotel has all the basic amenities and is close to transit. There are a few restaurants that are walkable and a couple of grocery stores are also close. The hotel has a shuttle but is not a very convenient schedule.

Top notch hotel with a first class restaurant. The only possible issue is the location which is a fair distance from downtown. But. super easy in and out of the city. I would recommend this hotel to anyone.

Spent 2 nights during the St Jean Baptiste weekend. Although a busy weekend we felt thoroughly pampered from beginning to end. Check in experience, great. Receptionist mapped our route to a particular restaurant. Sunday evening we needed an amenity and the receptionist went out of her way to obtain it. Best to last --- No carpets! Exceptionally clean room. Pillows amazing. Quiet! Close to Aquarium! Too cold to use the pool. It it looked great!

Nice Hotel, best night sleep I had in Hotel. Restaurant was expensive. Room was clean and staff very professional. Pool was nice and warm. Don't know why I didn't get a room with balcony, since exact same price and I asked for it :-(

Hotel is up to 4*standard. But driving there is quite challenging for out of town visitors. Quebec City overall is better not to drive. No kidding. Roads are narrow and there r so many freeways to enter in and out. We nearly went nuts.

Excellent hotel for the Quebec City area. Although about 30 minutes outside of Old Quebec, free shuttle service is available on a limited basis, and the public bus stops right in front of the hotel. A taxi ride from the hotel to Old Quebec cost approximately $30. Very nice restaurant on site and other restaurants and shopping centers are within a short drive.

I have been there with my wife and everything was more than I expect. Large size room, confortable mattress, clean and nice room. We will be back for sure. The Fenouillère restaurant was perfect, good food and A1 service. Everybody at the hotel make all they can do to make our trip comfortable.

Well located and staff is great restaurant is awesome cant complaint and would recommend this hotel to everyone . Nothing but good things to say about it. I have been staying there for years every 2 weeks and always enjoy it

Very comfortable hotel within walking distance to restaurants and the aquarium. Try piazetta for dinner or Bon Matin for breakfast. Hotel is easy to get to and is located a short drive away from old Quebec. Would definitely stay here again!

Best and most comfortable beds ever! Nice and clean. Disappointed about the pool being closed as there was no mention of that anywhere. Front desk staff did not prioritize us at check-in but overall was very good. Room was excellent

Staid in this hotel for one night on business trip. Main reason of schussing this hotel was amazing ratting. Unfortunately reality was not what you would expect. I am not saying hotel is bad, but it does not look like 4,5 rating hotel. Rooms in first floor are facing directly parking, rooms are clean, but pretty dark. Sound cancelation are not the best and you can hear who is living other floor. In general, in such price range i saw better option.

We booked for 2 nights in April 2017. The room was newly renovated, and there were no odd or overpowering smells and it was impeccable. The restaurant had a decent breakfast, quite tasty but with limited choices. There are some other breakfast options nearby within walking distance. Hotel staff was very courteous and helpful. There are a few restaurants in the area but it is easier to access with a car. Also the access to this hotel is a bit convoluted. If you're not familiar with the area you may want to have a GPS. All in all, an excellent stay and I would return there if I was travelling to the city again.

My husband thought that a few days away would give us a break from our daily routine. He checked out several hotels in the area. We settled on this one after seeing the photos and reading the Reviews.

Hotel and service were very good. We were there before the summer season so outdoor pool was not opened yet :( No indoor pool. But clean hotel. Hotel is near highway and if you take the right path, you can actually walk to downtown Old Quebec.

This is on the nicer category of the Best Western hotels (Premier) and it definitely feels a little more higher class than most Best Western. It is not a 5 star fancy schmancy hotel, but it is very clean, the staff is very friendly, it is close to a main artery highway, and you have everything you could need/want from the hotel. It is probably closer to 4 stars than 5...but because of the price and what you get for it, i'd bump it up to 5 star without any hesitation. Highly recommended!

Excellent stay Close location to the venue I had to reach Very good room for the price paid The staff were great and very accommodating and knowledgeable of the area (restaurants) Thanks for a great stay

I chose this hotel because it was handy for the motorway (it's literally yards from one of the exits). It's an attractive 2 storey building where a lot of the 2nd storey rooms have balconies. I was given an upgrade to such a room looking out onto a fancy restaurant (Michaekangelos) and over a rail and road bridge (very alike the bridges over the River Forth in Scotland). The room was large and clean with a decent sized bathroom including a walk in shower. There wasn't much space for toiletries at the sink but otherwise great. I used the gym one day -equipment looks a bit dated and there isn't much there, but it's great for free. The pool is outdoor and was closed til summer. The staff were generally pleasant and friendly. I found the free wifi temperamental and it would often drop -sometime several times in a couple of minutes. But it's free. I didn't try the on-site restaurant. For me, the menu was pricey and the choice pretty limited. There are other options nearby (I loved La Piazzetta which is a 2 minute walk). However don't expect US style cheap eats just because these restaurants are gathered around a group of hotels. I would recommend this hotel to friends and would stay here again if in Quebec.

Great hotel, very clean, modern and accessible. Close to bike paths and short distance from downtown. The staff was extremely courteous and helpful and always available to help the clients. Checkin and check out were very easy.

We went to québec as part of a medical process and in order to be fresh and available at different meetings, we arrived the day before and the choice of this hotel proved to be an excellent choice: cleanliness, comfort, tranquility, cosy environment! We will definitely be back on a next visit!

Its in a convenient location just off the main highway! The room was awesome. It has a walk in shower, very comfortable bed with plenty of lights. Bonus is its a very short drive or a nice walk to the aquarium! Highly recommend it!!

We found it was the perfect place to stay for our weekend getaway for a super concert (easily located near the Pierre Laporte Bridge.) Very comfortable bed.Check-in are at 3pm, we arrived at 1:45pm & our room was already ---great because we had to eat supper early because of the concert 20 minutes away. Hotel was away from heavy traffic (great)--enough parking space at the hotel.

Wonderful staff and a very nice hotel. If you're on a family trip, it's best in summer (the pool is seasonal). The Aquarium is close but it's a little far from other tourist venues. We didn't use the restaurant - it's very well known and highly rated - but we were looking for more 'family' level fare. I would recommend it to business people and foodies. The area has good highway/road access. Less good for walking to tourist attractions.

great hotel! great staff! Amazing food! Definitely I recommend it. The rooms are very clean and the bed is so comfortable. You will greatly enjoy your stay. I know I always do. Thank you to all the staff both at the hotel and restaurant.

I have tried many Hotels for work travels and I prefer Best Western to others. Staff is always ready to help. Polite, discrete and professional. there is a consistency about Best Western that is way more stable than other hotel chains

this hotel has great service and rooms are very well appointed, great location, free parking and a fabulous restaurant, service readily available in English as well as French. Very busy weekend but no excessive noise and check in and out was seemless, staff very efficient.

A little out of the way but if you have a car then you will be fine. Plenty of free car parking which is rare in this area. Really nice, well appointed hotel. Great rooms that were very clean and a high spec of fittings, friendly staff and high quality restaurant. I would highly recommend this hotel.

I felt like I never left condominium I live in. And the food and PILLOWS are definitely better than at home! The stuff is very friendly and accommodating. They remember you by name even after few month.

The title says most of it but it's nice to find yourself in a clean, esthetically pleasing room, where they drop off a newspaper and orange juice in the morning before you go down for breakfast.. There's a nice little gym to get your workout in at any time of day and their restaurant is a nice place ti receive guests or business associates for a meal. Great value.

We stopped for one night but had to stay two due to a snow storm. They were very nice to us including holding a wine and cheese in the lobby for a meet and greet. They also helped us dig out the car from the snow banked parking lot.

Room was modern and clean, hotel was nice and staff was friendly. Good value for the price, however there is no indoor pool, no complimentary snacks or breakfast and the restaurant menu is limited and expensive. Hotel is easy to find .

Clean friendly and nicely renovated. Stayed 2 nights because we enjoyed it so much. Pool is clean and has a life guard on all day. Front desk staff were helpful and friendly. I wouldn't recommend the restaurant for breakfast. Food wasn't great considering the price was high. Nice and quiet room. Highly recommend staying there even tho it's a ways from old Quebec.

just a 10 minute drive to old Quebec City - close to many travelers amenities - excellent value for the price - very professional and welcoming staff - beautifully renovated rooms - great beds - quiet - used by many business travelers - great shower

I love this hotel/ It is clean, modern, and very comfortable. It is far enough away from the hustle and bustle of the city, but still easy to get downtown if thats what you want to do. I have never had a negative comment about this hotel, and I have stayed there many times

Very nice hotel. I got an upgrade to a room with balcony because I'm a Platinum with Best Western. The room was small but really nice und the balcony great. No noise even with busy road in front of the hotel. Rooms have fridge so I could bring my own breakfast, because there ist no free breakfast included. Bed was very comfortable. Distance to city center appr. 8 Miles, but never to much traffic. Street Parking was plenty around the Parliament for CAN$6 for 4 hours. Would come back.

A colleague stays at this hotel once or twice a year because of its proximity to the airport as well as our clientele. I only booked it because he always stays there and we were traveling together. It was an overall good experience. The room looked almost brand new, the staff were very pleasant and helpful and the entire hotel was very clean and well maintained. My only issue was that after a business dinner I was looking forward to spending time alone and watching the Stanley Cup playoffs, but my TV wasn't working. The woman at the front desk found a missing wire and a wrong setting and fixed it in no time at all. I would certainly recommend it if out are staying in the area, however, it is sort of in the middle of nowhere. There's a Metro grocery store, a diner, and a few other shops just across the street and then it's pretty isolated if you don have a car.

When traveling to Quebec City, the question of where to stay overnight rarely comes up. L'Aristocrate always comes to mind first. It is our favorite hotel in Quebec City, both in terms of quality and value. Over all the years we have stayed here, they never dropped the ball; quite an accomplishment. The recently refurbished rooms are impeccably clean, the beds are very comfortable and the personnel are always on top of things, friendly and attentive. The hotel's restaurant, La Fenouillère, is among the best in Quebec City and our European visitors were as delighted as we were with the food and the refined décor. Access to down-town Quebec is easy via Boulevard Champlain, which offers a splendid view of the St. Lawrence River, and the presence of Queen Mary 2 added a touch of excitement to our extended holiday. If this review has been helpful, please let me know by clicking on Thank below.

This hotel was fairly easy to find, thanks to our GPS. I am not a city person and what with my understanding of French being limited, the road directions being ONLY in French and traffic being extremely busy from Montreal to Quebec City - well, I am thankful for GPS and the driving skill of my husband! The hotel is clean, modern, and situated about 1/2 hour from the centre of town. There is a public (city) bus to downtown and there are SHUTTLE TOURS AVAILABLE which range in price and length. Tackling the parking downtown is Not for the 'faint-at-heart. Our room was comfortable and surprisingly quiet given its location ( it faced the bridges over river but river cannot be seen from here and there is a LOT of traffic in the area). The front desk staff were very helpful once we were able to communicate (tip: if the person does not understand / speak English very well, ask them if you can speak to someone else . They don't take offense when you do so with a smile and it makes for an easier experience all around). We arrived in time for dinner but after perusing the posted men and prices, decided to find dinner elsewhere. The front desk helped with that.

The holtel was very pleasant and comfortable. The front desk stuff was polite and helpful exceptionally. But the reason for writing this review is the sleep. We have been on a one month trip. Most of the days we slept in different hotels but in this hotel the bed was the most comfortable. I wish I had this mattress at home. If someone of the hotel's stuff reads this, please send me the specs and made of the mattress.

Very impressive hotel. Dining Room service, appearance, and food were top notch! Would loved to have been able to stay here longer! Absolutely the best Best Western I have stayed at! Easy location to find, ample parking

Best value for the price....very clean...the room was perfect....felted like home! We ate at there dinning room...food was excellent...service was fast...polite and professional! ...located 15 minutes from old Quebec. Will definitely go back

We stayed several days while touring Old Quebec City. The hotel had really modern decor which was a fun change for us. We enjoyed breakfast in the onsite restaurant. The food was really good, as was the service. The thing I most appreciated was the shuttle that went to Old Quebec City. It saved me driving on unfamiliar streets and trying to park the car where there is severely limited parking. That shuttle service was truly a blessing.

Wonderful hotel in excellent location. Our room was incredible very modern and well decorated. The shower was to die for with it's rain showerhead. My Wife and I will be back for sure. The location is perfect if your traveling as you can be back on the major roads in just a few minutes.

I have stayed at the Best Western for 2 nights during a trip through Canada, I normally choose Hilton but I must say over the past years the Best Western group has really improved its quality and I have stayed in several really good ones. This Best Western is by far the best though. Located a bit outside downtown Québec you can easily get into the city by car or public transportation which already was a plus. The hotel has a very stylish interiour design and the rooms are also of a very modern and comfortable design. The beds are super comfy. Rooms to the back are a bit more quiet (although one still hears a bit the motorway but I think in a big city area you cant escape noise very well). Staff at the reception are extremely friendly and helpful (I had reserved a deluxe room but had stressed the noise issue and got an email a few days after my reservation suggesting I switch to the standard room instead - with a cheaper rate too ! - as these would be a bit less Noisy. This is what I call good service from the hotel management). The adjacent restaurant is top class for both food and service. If you consider a hotel not situated within the city center this Best Western is certainly a great option)

This was my third time here and it was beyond wonderful. It's a beautiful hotel with a great staff and it's a great location. Estelle is the best hotel person ever. She always goes out her way to make my stay the best it can be. I will definitely be back

Clean and comfortable hotel. The restaurant "La Fenouillere" is excellent. Nice and helpful staff. Good location, easy to go to downtown Quebec City, shopping malls and also to Levis (Pont de Quebec and Pont Pierre Laporte are nearby).

Lovely hotel, modern decor with great atmosphere. Front desk staff are welcoming and always ready to help out. Gorgeous rooms, all renovated with quality bedding. It felt like a much more expensive hotel. Definitely worth the 4-star rating. Some rooms have a view of both Quebec City bridges. The fall colours made it even more spectacular. We're going back for sure.

Nice, clean hotel with free parking right off the highway. We stayed here for a family vacation in October. It was walking distance to the aquarium and about a 10 minute drive to lower city. Breakfast was Not included in our room rate, but the restaurant connected to the hotel had great breakfast at a reasonable rate. Would stay again!

The room was a king size bed and there was plenty of room for us. We ate breakfast in the restaurant and enjoyed it the 3 days we were there. The pool was closed for the season but it looked well kept. I would stay here again.

This is an exceptional property--certainly a "premiere" Best Western (we always have good BW experiences). Very well maintained, very professional staff, very nice rooms. Well-located near key roads to attractions as well as a variety of restaurants (check out Pizzatta) and a grocery store and gas station. Would not hesitate to return here.

Lobby is nice. There were three staff people behind the counter, one helping a guest. I was left standing there waiting for a quite a bit to check in for no reason until that one staff member that was busy said to help me to the other two. Hallways were dark. The room had an odor like it was stuffy or the carpet needed replacing luckily I had a balcony so I opened the sliding door to get some fresh air. I didn't like the room it looked dated for a premier hotel. The bed was comfortable though. The bathroom was modern but hardly any room to put your toiletries. There is a free shuttle service from the hotel to the Fairmount. It makes a few stops along the way. I expected more from a premier property, it didn't do anything for me.

This very modern Best Western hotel is located just north of the Pierre LaPorte Bridge and ideally located to the many highways for travelling around Quebec City. Personally it was just a bit too far from Old Quebec City. I must say that the hotel did offer a free shuttle bus service twice in the morning and returning later in the afternoon twice. The hotel itself offered a gym and outdoor pool and a dining room. The front desk staff were very professional and pleasant and also very knowledgeable of the whole City. The rooms were very modern and clean and offered a small fridge, coffe machine and microwave and the bathroom amenities were very nice. The beds were extremely comfortable and even though close to the highways it was very quiet. A Metro Grocery store is just behind the hotel where there was a full line of groceries or wine and beer and snacks for the room. We did not dine at the hotel so I can't comment on the food but I can say that we ordered 2 coffees in the dining room one morning and was shocked that firstly, the bill was $7.90 before tip and it was the worst tasting coffee (the coffee in our room was much better but we had run out that morning) ever and the waitress was not happy that we only wanted coffee. Overall our 2 days stay was very pleasant and the staff very accommodating. Would definitely stay again.

Stayed here for 2 nights while visiting the Quebec City area. Although it's not downtown, the old town only about 10-15 min away. They also offer a free shuttle. Rooms were well appointed, and the bathroom was very nice. TV was huge. The only downside was the we had asked for an accessible room with a balcony, and they gave us the one furthest from the elevator. We asked for (and received) another room, but the balcony was not accessible.

Another trip to the City of Quebec. This was my 5th trip. I plan to return again. The hotel staff was extremely accommodating and friendly. The room was clean and comfortable. I did not eat at the restaurant this time, but have in the past and the food was always excellent.

I have a rule when booking a hotel. Safe. Clean. Quiet. This hotel went above and beyond our expectations. We arrived by cab from the Port of Quebec to the hotel. The front desk was helpful and courteous. They locked up our luggage as it was to early to check in, then assisted us with booking a hop on, hop off bus tour. They have a free shuttle to the Old City of Quebec where we caught the RED tour. The shuttle returned us to our hotel that evening. The front desk called the cab company in advance for our 4am departure to the airport. It worked like clockwork. We could not have been happier.

We just stayed one night as we were travelling between Nova Scotia and Toronto, but we intent to return and spend a few days exploring this city. The rooms was very modern and must have been updated recently as the bathroom had a great walk-in shower with rain head. There was a large desk in the room and a small refrigerator to keep items cool. The free internet was secure and very fast. We had the king size bed. it was very comfortable. We didn't try the restaurant at dinner as a gourmet experience was not what we were looking for after a long day on the road. The front desk did recommend an Italian restaurant just a block away.

We truly enjoyed of four night stay. The hotel was recently upgaded as evidenced by modern bathroom fixtures and amenities. The room we stayed in was a king sized bed facing SE on the second floor. We had a balcony and sat out in the evening. Although situated near the Hwy 73 the hotel is on a bench and we could not hear any traffic noise so the hotel is very quiet with the sliding patio doors closed. The rooms were very clean, the lobby staff accommodated English very well and the staff are very helpful. One significant benefit is the daily free shuttle service to the old quarter. There was no need for a vehicle as the shuttle delivers you from the hotel to the main square in the old quarter immediately adjacent to the Frontenac. Very convenient and a good economic savings to be chauffeured to the heart of the old quarter. The onsite restaurant is four star but pricey. We ate out at several excellent restaurants within 100 m of the hotel. Additional there is a grocery store within 50 m of the hotel. We walked to the shopping district but it's a 5 minute drive with ample parking. A must try restaurant is the le Manior just across the street. The only knock is the absence of an "included" breakfast but the positives of the hotel are so much more than a $6 breakfast. We'd recommend this Best Western to family and friends; and rebook another stay without hesitation.

My family of three stayed here 4 nights at the end of August and we would return. Pros: The beds were very comfortable and the rooms clean. Only a few minutes drive down the road from the Aquarium. Two minute walk to local grocery store (Metro). Breakfast is not included so we ate in the room most mornings. Beautiful pool area. It looked small at first but it was really nice and even had a lifeguard one day. All the staff we dealt with were very pleasant. Shuttle bus to/from the old town - allow 30-40 mins since he stops at a variety of hotels. Close to major highways. 5/10 min drive to several restaurants. Cons: The tiny and badly laid out bathroom. It looks very stylish but there's no place to put toiletries and the shower splashes very easily around the glass partition. The rooms were small by North American standards, were much the same scale as European hotels. No breakfast included - that 15% coupon they give you for breakfast in the restaurant doesn't cut it. No on-site laundry facilities. In general, the Pros outweigh the Cons and I would stay here again without hesitation.

This hotel totally refurbished is located near the bridges (Pont Pierre-Laporte and Pont de Quebec). Very easy to reach downtown from the hotel by Laurier Blvd or Centre Videotron by Henry IV Highway. The room is pretty large with a very modern bathroom. Bed were comfortable - not too soft not too hard. Staff is very welcoming and good with the visitors. Pool is pretty small but very clean and warm. Hotel is quiet and not Noisy at all. We do not have any negative comments about the hotel if we except the parking which becomes full very fast. So if you drive there later at night, be ready to walk for at least 5 minutes to reach the main entrance of the hotel from your parking lot. The hotel is wheelchair accessible and they have rooms with roll-in showers but it is necessary to reserve it in advance as they just have a little number of rooms of this type. If you do not drive a car, I suggest you avoid this hotel as it is not located near Quebec City's attractions. Then you should be well advised to reserve a room somewhere else in the heart of the city. The prize of the room was pretty expensive for this kind of hotel but we consider that we were there in August on a Saturday night. There are many other hotels in the same area of Quebec City. Overall we recommend the hotel without hesitation even we consider it was pretty expensive for this kind of hotel.

from across the border and plan to visit Quebec City. You can park your car on the complimentary parking lot and take the shuttle to the Old City. We've stayed for 3N and our car was parked all that time while we tour/visit Quebec. No extra cost for the thrice in the morning shuttle to the City and at least one trip going back to the hotel. This hotel was more known to the locals as L' Aristocrate. Wi-fi included with the rates so with the outdoor swimming pool and the always open small gym.

This is a very nice hotel. Close to highway. The rooms are extremely well done, nicely decorated and spacious. The beds are super comfortable. The bathroom is nice as well, but just no where to put your shampoo etc. The hotel staff are welcoming and friendly.

What a beautiful, very clean suite. Could not find anything to complain about. No dust, stains, dirt or spider webs anywhere. Silk duvet, rain shower with glass doors, jacuzzi tub, king size bed, queen size Murphy bed and a double pull out sofa bed. Large balcony with table and chairs. Would highly recommend with very reasonable rates.

This hotel is easy to get to just off the bridge from 73N and Autoroute 20. The decor is very upscale. It is conveniently located near the highways to Quebec City and south to Aut 20. The bed was very comfortable. I would stay here again. There are many good small restaurants in the area so if the pricey hotel restaurant offerings are not to your liking then there are other options.

Overall, the high degree of customer service ensured a very positive stay. The quality of room received for the value was superior to most hotels in this category. I would assign this location 5 stars for customer service, room quality, room value and cleanliness.

We checked in late last night with no reservation and obtained a room only because of a cancellation. LUCKY, you bet. The Receptionist BEATRICE was spectacular and so very nice. She deserves a high level of praise. It was the eve of our 51st Anniversary and the hotel gifted us a bottle of champagne to celebrate. So nice of them.

Staff are great, rooms are comfortable, parking is free. Conveniently located near the bridges and major shopping and entertainment in Ste Foy. Pleasant drive to downtown via Blvd Champlain. We had a king bed that was outstandingly comfortable, with cloud-like king-sized pillows to match. Room was a good size with amenities such a desk, leather chair with foot-rest and an HVAC system that was quiet and easy to control. There were real glasses for drinks and wine. The bathroom was on the small size with marginal shelf space for toiletries, make-up, etc, but lighting was great and the rain shower was amazing. Nice bath towels. staff are completely bi-lingual and very accommodating. We'll return.

We reserved the room on the fly an hour away from the hotel, and were thankful they had a room. The GPS easily navigated to the front door. As we entered the lobby, I thought it was reminiscent of a modern European hotel. Checkout was completed successfully in English. We rode the elevator to our second floor room and negotiated the narrowish hallway, which again made us think of Europe. I was expecting a European size room by this time. The room was comfortable with very comfortable beds, lots of good pillows, great bedside lights, and a coffee maker. The bathroom was spotless with good water flow, and the shower--did I mention the shower? It had a rain shower head and you could stand under it for much longer than would be environmentally responsible. After surveying the amenities, it was time to turn the thermostat down, as it was a little warmer than we liked. BUT the thermostat only went as low as 20C. This was problematic for us. We like a cool bedroom, and 20C was not going to be comfortable to sleep. We called the desk to ask if there was a problem, and were told that this is the standard for the whole hotel. After emphasizing politely that we would not be able to sleep at this temperature, we were told that they would check with the engineer and call back. 20 minutes later, the room phone rang and we were told that our room was now set for 16C. We had a great sleep, made sure we turned the temperature back up when we didn't need it that low and checked out. During the evening, we drove to the Old City and wandered and had a bowl of onion soup that was hot and delicious, eaten outside while enjoying the soft evening, the street musicians and the strolling tourists. We love Quebec City and we would stay at this hotel again.