BEST WESTERN Plus Puebla,  Puebla

3.5/5  - based on 84 guest reviews.
5 Poniente #2522 Col La Paz, 72160, Puebla, Mexico - See map
+52 2222300122 +52 2222301833



Your room

> Room 1

1 adult


Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Nightclub
  • Outdoor pool
    Outdoor pool
  • Onsite laundry
    Onsite laundry
TripAdvisor Traveler Rating
based on 84 traveler reviews
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In Puebla colonial and Cosmopolitan city, with the best location Best Western Plus® Puebla with comfortable rooms for your business trip or vacation, you will find the warmth and the best of the services. Equipped with 10 meetings rooms, auditorium, Restaurant and lobby bar, gardens an pool as well as a front desk for groups. Come and meet us, we are waiting you!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 84 guest reviews
Business Business 27
Couples Couples 15
Family Family 28
Friends getaway Friends getaway 6
Solo travel Solo travel 2
Sleep Quality
BEST WESTERN Plus Puebla,Puebla
  • 2
    « Dusty and Dirty »

    Place was not good very dusty and dirty. It was also insecure, since agents incorrectly assign room keys. I entered to an occupied room. Noise all night and people walking outside. Hotel is good and is located in a good place. It is needed more attention in above details.

    « Horrible servíce »

    Old hotel no air conditioning, they stole my cars hubcaps outside in their property when i told them there answer was didnt you read the sign we are not responsible and this was next TO the lobby Front desk people horrible No security rooms Just painted Manager never was there

    « May 2015 »

    Location was not that great, pool area was not clean, Bar had no wine and service at the bar was almost non existent and food was a waste of money. Room had no air conditioner and was too noisy with window opened

    « Terrible »

    Surely a place to never visit again. Complete disorganization with everything, horrible buffet breakfast, paper thin walls, clogged shower drain, window could not close all the way so we heard the city street sounds all night long. Could barely get some sleep. Valet parking took 30 minutes to fetch our car. Too bad we still have another night booked and have not found other vacant rooms anywhere near. Would not recommend to anyone.

    « Very basic hotel »

    Hotel is basic, but I had some issues during my stay. First, the blackout was not propperly installed, so I had to call maintenance to fix it. Curtains were a bit stained, not a major issue, but for me that takes some points away. Second, there was some kind of convention, so there were a lot of people in the lobby. My room was on the first floor, so it was very noisy until late at night because of this. I asked for a room change, but they told me no more rooms were available. On its favor, the hotel does have a good location near avenida Juarez, and bathroom and room are ok. If it weren't for the issues above, I would give it a 3. I would only recommend it as a last option.


Getting to the hotel ...

All directions
· From: All directions. The Best Western Plus® Puebla is located in town just 0. 08 kilometers from the financial and tourist district.