BEST WESTERN Hotel Inca,  Porto

3.5/5  - based on 510 guest reviews.
Pr. Coronel Pacheco 52, 4050-453, Porto, Portugal - See map
+351 222084151 +351 222054756



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> Room 1

1 adult


Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 510 traveler reviews
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Situated in the city center of Oporto, the hotel is near Avenida dos Aliados, Trindade subway station and the train station of S. Bento. Due to its location, the guests can visit the city center of Oporto, World Heritage Site, walk or take the historic electric tram, Carmo / Guindais / Batalha. The hotel has 62 rooms, including four suites and one disabled room, with a full equipped bathroom, air conditioning, mini-bar, satellite TV, hairdryer, safe deposit box, telephone and Internet access. Its offer room service and laundry. The hotel has a bar, lounge, fitness center and meeting rooms equipped for business meetings, conferences or other events. It is a non-smoking hotel with a pay public parking nearby. Enjoy your stay.

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Room 1

Guest reviews

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based on 510 guest reviews
Business Business 24
Couples Couples 267
Family Family 73
Friends getaway Friends getaway 77
Solo travel Solo travel 31
Sleep Quality
BEST WESTERN Hotel Inca,Porto
  • 4
    « Good location »

    The hotel is located near to everything...the old city center, night life, trinidade metro station, shopping centre, shops, restaurants etc. It is a little warn down but clean. The staff is very friendly and nice. I don't like the carpet in the room but everything else is ok. The room is very clean. It has safe deposit box, frigde, airconditioning, tv etc. All you need. If you come with a car parking is available but payable. It' s good value.

    « Clean and comfortable »

    Stayed here for two nights as part of an organised tour. Rooms were clean and spacious with decent air con and a good breakfast buffet. Nice enough hotel, bit dated in parts. Only downside was that my curtains were permanently drawn as my room was very overlooked

    « Good value, nice stay »

    The gentleman at the front desk was very efficient and helpful when we arrived. His recommendation for dinner was also excellent. The hotel is situated in a central location, not too far to walk to hop on hop off bus, restaurants and the shopping district. Like all of Portugal, the walk always includes hills, so may be an issue for someone with physical limitations. We parked our car in a public garage a short distance away for 15E per day. There is a parking lot across from the hotel but it has two hour max and is monitored. Our room was a standard city hotel size. We had wifi in the room, the usual amenities as well as a kettle. They charge extra fro use the safe. The decor was generic, with a splash of colour; not drab nor modern. We were on the front side of the hotel, and we could hear noises from the hall and the street, but it was not annoying. Breakfast was a good variety and well presented.

    « Great location close to city centre »

    Good location to explore city close to hop on hop off locations. Check in was quick and staff were very helpful and welcoming. Hotel is very clean with fairly modern deco. Nice to have a kettle and tea and coffee in the rooms. Breakfast was great with fried eggs and bacon a plus over most hotels scrambled eggs. Only problem I could find is they could use another towel bar in bathroom. Parking is pay parking about 100 ft up street and the safe you have to pay to use. I would definitely recommend

    « Good Location. »

    The hotel is in a good location on a little square, rather closed to the main sights. Two elevators, very friendly and helpful staff. Breakfast is quite good, rather big choice, very good bakery products and famous portuguese cakes and sweets. Room spacious, minibar, flatscreen tv, aircondi, soundproof windows. Quick check in and check out. Only problem, that the walls are very thin, earplugs needed. Definitely recommend.

    « Good hotel - good breakfast - very good barman. »

    This was our first visit to Porto so the hotel was a gamble but one that paid off. Not far from city centre and pleasant restaurants. Its up a hill - but then again so are most places here - not complaining, just saying. All reception staff pleasant and helpful. Our room was very good (1st floor over reception) although there was some traffic noise during the night. Most enjoyable breakfast to set you up for the day. The high spot though was the evening drink in the bar after returning from a meal in a local restaurant. The very satisfying drink to round off the day was supplied by John who makes the best gin and tonic, according to my wife, that she has ever experienced. Outstanding. We would definitely use again.

    « Old fashioned decor but old fashioned service »

    Chose this hotel because we have had excellent stays at Best Western hotels in the past. Some reviews called it dated and in need of refurbishment but our experience was yes, it's decor is a little dated in places but the service was an old fashioned way of being curtious, helpful and very friendly! Our room on the first floor had been recently refurbished with an excellent bathroom, bed and working air conditioning. The room however needed higher hanging space for my wife's dresses and there was some road noise but not during our sleeping hours. Breakfast was very good - plenty of choice and ample hot coffee. The hotel is a 20/30 min walk downhill into the old town and advise a taxi or bus on your return. Loved this hotel - thoroughly recommended!

    « Great hotel!! »

    We booked this hotel a week before we went to Porto. Great price, free WiFi, breakfast included And that for the price of a 3-star hotel. It's near the centre And after a few day you'll know all the shortcuts. This might be one of the best hotels i've ever been. The beds are the only thing that weren't perfect to me but I weigh 215lbs. Not the newest or most modern place but they do open the door for you when you arive.

    « 3 days in Porto »

    This Hotel is 6 minutes from the center of Porto and 20 minutes from the river. Inside the rooms they need renovation but they are clean. Breakfast is good and staff helpful. They charge 1.50 euros per day for the key of the mini safe. Good location for parking the car.

    « Very poor »

    The rooms is too small The bathroom is too small and everything is old. The air-conditioner in my room was dropping water inside the room. The breakfast is very poor and there is no live cooking. The gym is very poor. In the other hand it's in a perfect location near everything (from monuments to restaurants and even night places)

  • 3
    « Nice stay in a central Porto location »

    Nice hotel, a little out dated as far as the room decoration and equipment are concerned. Agreable and amicable staff, very good breakfast buffet, major Porto attractions available within short distance.

    « A good location »

    This hotel has a good location at the top of the hill for an easy walk down to the river, breakfast has a wide range and the rooms are clean. The service made it for us and the receptionist couldn't of been more helpful. The rooms and hotel do need updating but for the cost and the amount of time the hotel is used on a city break it did the job perfectly.

    « Very poor »

    This is an old hotel in the downtown. Localization is very good because is very near from metro stations and there are plenty of bars and restaurants. All the infrastructures are old and worn. In my opinion it's not a 4 stars. The room have carpet and it's very warm.

    « Disappointing »

    The hotel rooms were very clean and the bed comfortable - and an excellent rain shower - but the room was extremely compact - no room for any seating apart from the bed, the bedside tables minute, storage limited, the minibar hidden behind the suitcase stand and so camouflaged it took us 24 hours to locate - the picture missing and not replaced even when we pointed this out - no bath as advertised in our booking details - and very mean on toiletries - one little bottle of shampoo and shower gel expected to last two of us two days. We also had to keep going down to reception to ask for more tea bags/milk for room. Perhaps they hoped we would use the bar instead. Breakfast was OK with reasonable choice of cold buffet but very limited hot choice and quality OK not exceptional. Having said all that it was reasonable walking distance to the old town and all the sights as long as you are reasonably fit - OK for us but others may find the distance and uphill climb at the end of the day challenging and would need taxi. We were disapoointed with the hotel overall but it was the best available at short notice in reasonable price bracket. We also found good student eating places nearby for both evenings of our stay.

    « A good choice »

    The hotel serves with everything you need. You'll reach the old town center within a 15 minutes walk or a short drive with a taxi. The interior of the rooms is a little bit oldfashiond, but everything is clean and in order. Service is very competent and friendly. Breakfast is included in the price.

    « Mr »

    This hotel rates as the worst I have stayed in for many years. Apart from the staff that on the whole were very friendly and helpful, there was nothing positive to report about. However, no porter was to be seen to assist with the luggage both on arrival as well as departure. The Dining Room staff had a very limited English vocabulary. The room was matchbox size and the bed certainly the smallest that I have slept in in a long time. The bathroom was so small that you could literally shave while sitting on the toilet with the washbasin right in front of you. The towels were not even folded up after our first night there. Then they still have the audacity to charge 3 euros so that you can access the safe. At most I will give this hotel a 2 out of 10 rating.

    « A good base in Porto »

    If you want a reasonable priced hotel in Porto then this is one for you. It is well located but out of the hustle and bustle of the centre, but within a 10 minute walk. The rooms are a little dated, but the cleanliness and service makes up for this. Breakfast is excellent and for those who like tea and coffee facilities in your room, this hotel provides them. The barman is so attentive, and was so helpful on our first night when we needed a meal, but were tired and didn;t want to walk far. If I went back to Porto would stay there again without hesitation.

    « A great place to stay! »

    We stayed for 2 nights in Porto. Hotel Inca was in a fabulous position, close to restaurants and significant landmarks. The hotel staff were incredibly friendly and helpful. Room was comfortable and very clean. Breakfast was fantastic- lots of choices. It is a great place to stay. The

    « Not the Best But Good Enough For Me »

    I didn't expect much when I first arrived at this hotel. First let me start off with the minor negatives. There was renovation work going on which meant the 1st floor out of 6 was out of bounds and only 1 of the w fairly dated small in size elevators was functioning. When I say dated I mean it had a door handle that needed manual opening and it was also slow and bit clanky. Also the room wasn't very sound proof as I could here the phone and the shower of the person in the next room go off as well. And i was slightly confused as to why suddenly I got a call from reception saying my cooling system needed sorting. Whichever way I am grateful they were apologetic about it as they were aware I was alseep at the time. Also my safe wasn't functional which wasn't a major issue. Now moving on to the good. The first good point was it was well located in the city and only a 10 minute walk from the nearest metro station. Also the staff were extremely helpful to my needs, and the room was very comfortable and part from the minor mishap above, I had a great nights sleep overall. Also I needed help contacting a local tour company regarding some tours I booked and the person working on the desk was extremely helpful in sorting that out for me. Also I decided to have a quick snack and drink at the hotel bar and even that exceeded my expectations. Also the breakfast was of a very good standard and the wifi signal was beyond excellent. I would be more than happy to return here if I visited Porto again as I'm quite sure this hotel will be much better once all the renovation work has been completed.

    « Excellent service »

    Stayed here for three nights and thoroughly enjoyed it. The service was excellent , the reception staff were so helpful, and the guy behind the bar was so attentive . The rooms were clean , albeit a little dated, but no issues at all. We came back Valentines evening to find a single red rose and chocolates plus a love letter waiting for us. Breakfast was exceptional. The little restaurant down the road served us an excellent evening meal even though it looked a little basic, and there was an amazing wine shop round the corner which also served drinks, would recommend either. Would definitely stay again.

  • 3
    « Friendly but narrow »

    We stayed in this hotel for a week during January 2016, it is a clean hotel and cozy, the staff is very friendly there and the breakfast is good and tasty , they tried to do what they could to help us indeed, they have just one slight problem. Most of the rooms are very narrow and some of the rooms needs plumbing, to change a burnt lamp or an old batteries for a remote control for AC or TV. This is in general their problems.

    « to see the city and prove the wine »

    Inca in old part of town with small bars and restaurants for locals nearby. however Riberia a short taxi ride or 15 min walk to river....Staff very friendly and recommend excellent restaurants ..try ZE Bota near Carmos 7 mins walk.. we went twice... hotel oldfashioned in style but warm and welcoming..I found breakfasts excellent extensive choice....and till 1030 good for visitors..shuttle to station and airport and easy ride to Gaia for the port lodges. Yes returning in the summer we stayed five nights to enjoy the flavour of the locality. and the city......Thanks Inca muito obrigado

    « Great place at a great price »

    The location is really good, near restaurants and shops and an easy walk to the river. The decor is dated to the point of being retro, but everything is clean and works. There was a fridge in the room and you could request a tea/coffee maker, iron, or other items but we didn't bother. The rooms were fairly large and quiet. The breakfast was typical, with baked goods, cold cuts and cheeses, fruit, yogurt, cereal, and a small hot selection. We paid for their secure parking in a garage just down the street. The staff were very helpful.

    « Best Western, Best Breakfast. »

    The hotel is in easy walking distance of the centre and buses and metro. There is parking opposite which is free at week ends. The rooms are standard and have a small fridge. Wifi can be intermittent. The breakfast was excellent, serving the usual breads, cereals and cakes with fresh fruit and a hot egg dish, different each day. Not to be missed is the small custard tarts a speciality of the area.

    « Great find »

    Never thought I'd book a BW in Portugal, but the Inca was a great find. Staff was very helpful, room was clean and quiet and breakfast was convenient, though very standard. The only downside was that this was a distance from the river and other main attractions. The walk from the train station was colorful and burned calories to be well spent later in the day!

    « Good for the price »

    Rooms were a good size with all you would expect. It is dated but we liked that. The breakfast was good with a large selection, stay away from the hot selection. It was a pity there was no tea/coffee making facilities in the room. We would be happy to go back. The staff were friendly and helpful.

    « Visit to Porto »

    After an unfortunate experience of noise when we first arrived from neighbouring room and fearing that we would have an uncomfortable night I asked to be moved. Rooms are slightly small however all amenities available, room clean and bed very comfortable Breakfast superb,a very good fresh choice of food, offering lovely Portuguese pasties, fruit salad and other treats. The staff were very good and friendly and we would be happy to visit again.

    « Great staff »

    The hotel is in a good location for exploring Porto, being very close to the centre but fairly quiet It is also comfortable, and the staff are very helpful and friendly. On the negative side, the rooms are on the small side, and the hotel décor is generally dated. The hotel only offered breakfast while we were there, but there are plenty of really good places to eat just a short stroll from the hotel

    « Great location but somewhat dated »

    What''s good about this hotel is its location, close to the centre of Porto, and the friendly, helpful staff. On the negative aide, the rooms are small and lack anywhere to sit comfortably. The hotel is clean and tidy, but the decor is decidedly '70''s - just a shame I forgot my flares!


    this hotel has a good location, is 5 minutes walk to one of the bus stops of the hop on and off buses, is in a very old part of town, the personnel is nice, there is a self service laundry two blocks away,open until midnigth, there are good places to eat around,among them cafe luso, but at hotel the carpet is very old, it looks worn out, dirty, they were nice when we needed anything, breakfast is very good, we had a nice view of the town, but pillows were not good and bed super hard

  • 4
    « Very friendly and helpful staff. »

    Multilingual helpful friendly staff. Clean comfortable room. No kettle in room and a daily charge for the use of the room safe. Breakfast buffet fresh and pleasant. Not very handy for public transport so taxis needed for the Ribiero etc. small, rather uninspiring bar but adequate for a place to wait.

    « Ok for one night, very tired looking »

    Stayed here for one night with my son. The hotel is very tired and needs a complete renovation. The rooms are ok but all needs replacing. I certainly wouldn't want more than one night here. The shower was poor and the sink in the bathroom leaked. (505) We had a good nights sleep, but only because we were so tired. Didn't use the bar, so cannot comment on that. Breakfast was continental only, its was ok, but we had something more substantial at the airport. The plus signs are the staff were very friendly and helpful, the lady on the front dest let us check in early at midday and lent us a phone charger for our stay as we had forgot ours. Free wifi was a bonus in the hotel and it works in your room. Wouldn't stay again, sorry.

    « Good place from which to see the delights of Porto »

    We stayed here for four nights with a group of twenty two ramblers from the UK and it proved to be a very conveniently situated hotel from which to walk down into the centre of Porto. The staff were very friendly and helpful and were very keen to offer advice about the city. It is only a half mile or so down into the city centre, but do beware, for the road back is steep and hard work on a hot day. However, we found the local taxis to be cheap and readily available. The rooms are not large but are reasonable in size and quite well appointed. I would advise trying to book a room facing the front as the back rooms look out on dark and dank courtyards. There is a small car park at the front of the hotel but I believe that the hotel has an arrangement with a nearby enclosed car park. The lounge is only small and can only accommodate twenty or so people but is comfortable and cosy. The breakfast is good and plentiful. All in all, a comfortable centre from which to explore the town.

    « Hotel, very neat, comfortable, relaxing, easy access, good parking, location very central. »

    Hotel staff very friendly, accommodating and very helpful. The Room neat, clean,tidy and very comfortable, breakfast very good. Their advice and excursions were very good and affordable. My wife and I will always recommend this hotel if someone wants to visit Porto, in Portugal.

    « Sufficient for being a 4 stars »

    One night only in August 2015. Easy to reach by car and they have a privat parking even if it cost 15 euro a day. Good position to visit the city, but not the best Rooms are tiny and a bit too old. Bathroom in my room was ridicously tiny Breakfast is good Great personnel, very friendly and professional


Getting to the hotel ...

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·From: From: all directions. The Best Western Hotel Inca is located in the center of Oporto near Clerigos Tower, City Hall and Carlos Alberto Theater.