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SureStay Hotel by Best Western Portland City Center, Portland

2401 SW 4th Avenue, 97201-4913, Portland, United States - See on a map
SureStay Hotel by Best Western Portland City Center - SureStay Hotel by Best Western Portland City Center The SureStay Hotel by Best Western Portland City Center is ideally located in the center of Portland. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Featuring free Wi-Fi and free parking the SureStay Hotel by Best Western Portland City Center offers dog-friendly accommodations in Portland and we are just 2,650 feet from Portland State University. Providence Park, home of the Portland Timbers is 1. 6 miles from the property, while the Oregon Convention Center is 2. 3 miles away. Every room at this hotel is air conditioned and includes cable television. Certain units have a seating area where you can relax. Each room is equipped with a private bathroom. There is a 24-hour front desk at the property. Guests can enjoy the on-site restaurant and lounge, Suki's. Additional amenities include free 24 hour onsite parking. South Waterfront City Park is 2,650 feet from the SureStay Hotel by Best Western Portland City Center, while the Portland Art Museum is 0. 7 miles from the property. Oregon Health & Sciences University is 1,300 feet from the property. Washington Park, the Oregon Zoo, and the Japanese Gardens are all within a 10 minute drive. The nearest airport is Portland International Airport, 11 miles from the property.

SureStay

Hotel by Best Western Portland City Center

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 447 guest reviews
NOTE ISSUED
Excellent
45
Very Good
99
Average
133
Poor
86
Terrible
84
REFER TO NOTICE
Business Business
103
Couples Couples
100
Family Family
117
Friends getaway Friends getaway
47
Solo travel Solo travel
62
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean, remodeled, cozy"

4
R0CKZILLA, Klamath Falls, Oregon 03/03/2021

Very modern remodel. Super friendly staff. Location was perfect because I was there on a medical trip to OHSU and it's .5 miles away. During my experience my love one had complications during a procedure I left in a hurry from hotel room leaving my cell phone behind. After a couple days I returned and there it was waiting for me. Thank you very much.

"SureStay"

3
ailyar2021, Coos Bay, Oregon 02/03/2021

I chose this hotel for its proximity to OHSU, along with the price, and it's become obvious to me that SureStay may be a subsidiary of Best Western but it is the lower end of the quality spectrum. The front desk staff are not friendly or helpful. In the room I stayed in during my last stay the carpet was buckled in numerous places. I tripped over it a number of times. Rooms are not being cleaned every day, likely due to Covid, but the price has not decreased.

"Right place at the right time."

4
User 26/02/2021

Smaller room and a little older, but bed, pillows, towels, etc were very clean and very comfortable. In best location to reach OHSU for necessary visits. As always, confused about traveling Portland freeways, but able to get around from this location easily.

"Cheaper end experience"

2
Caleb J, Portland, Oregon 22/11/2020

Front desk is not welcoming at all/ heaven forbid you decide to stay another night at checkout time. I am a diamond select member and I was treated as if i was homeless. Bathrooms are updated and beds are comfy.

"Terrific Hotel & Wonderful Service"

5
User 30/10/2020

I have stayed at the SureStay by Best Western several times, and I always have a terrific experience. The staff are wonderful and the place is terrific. There's a great restaurant right below too. And convenient shopping.

"NOT HAPPY"

1
JRamirez1992, Roseburg, Oregon 14/06/2020

Pull out bed had dirt and dog hair covered sheets. Breakfast was a bag of rotten and expired 'food' items. Suggested to staff that slamming doors be looked at. Response was RUDE and staff directed fault to me (for not complaining sooner). Only 1 staff member at counter was glued to her cell phone. Very unprofessional.

"Smoke smell throughout"

1
User 02/05/2020

First room had a horrible smoke smell so they switched me to a different room. This one had no odor issue so I'm happy. I turn on the AC and notice that's where the smell was. I tried seeing if I could get used to the smell but I just had a terrible headache. I had to go without ac or heat in a musty room. I thought about just sleeping in the car. Never again.

"Nice, close to OHSU"

5
User 21/12/2019

Very close to OHSU, our two king bed room was very spacious, wifi worked great, and breakfast is served in the morning. The orange juice was great, not watered down or anything. Large roomy balcony with chairs too.

"If you're in the immediate vicinity..."

3
DanielRCoker, Portland, Oregon 23/10/2019

My nephew needed a room nearby our home. We chose this hotel as it was less than a quarter mile down the road, it's most beneficial feature. It was adequate in most regards, however, expensive for its amenities. At reception was a professional and informative gentleman. He assisted with all our needs. I would recommend it if one needed something in the immediate area.

"Okay"

3
fancyinportland, Portland, Oregon 07/08/2019

Okay experience, first time in Portland, there for a retreat and I didn't know the city. I have since learned of many other better places to stay if I were to do it again. The place was old and run down. The worse part was that it was very noisy from highways nearby and I barely slept. Close to bus, but not close to Max lightrail train. As a single woman I would not stay here again.

"Great Stay"

5
Mary B, waxahachie, United States 01/08/2019

This older hotel doesn't look like much from the outside, but the staff were terrific and the room was very comfortable. It has a great location near the trolley to get all around downtown. Highly recommend it

"Waste of money"

1
User 01/08/2019

Dirty, unprofessional appearance of the builing, stale breakfast food, no coffee, unfriendly staff, horrible mattress, shower didnt work, extremely expensive. A complete and total waste of my money. If I could give it a lower rating I would

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.