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Best Western Hotel Inn at the Meadows, Portland

4.0/5  - basé sur 2152 notations.
1215 N Hayden Meadows Drive, 97217-7559, Portland, United States - See map

Welcome to the Best Western Inn at the Meadows! When traveling to the City of Roses, count on our comfortable Portland hotel to provide you with an unbeatable location. Whether you need to be close to the Rose Quarter, Memorial Coliseum, Convention Center or Moda Center, our Portland hotel makes it convenient. We're just a short drive from the Portland International Airport and close to the Expo Center where the Portland International Raceway (PIR) and Delta Park can be found. We understand that guests want to do and see it all, which is why our location was chosen with convenience in mind. We offer a great location and value just five minutes north of downtown. Clean, large rooms make staying at our Portland hotel an easy choice and great for extended stays. We're near the MAX Light Rail, an easy and clean system that goes all over the city. Close to the Delta Park Light Rail Stop and Yellow Line, it's easy to explore Portland by electric train. With free parking, free high-speed wireless internet and a free hot breakfast, we offer our guests what many downtown hotels can't. Enjoy tax-free restaurants and tax-free shopping while in Oregon, before taking in an exciting Blazers or Timbers game. The Portland Rose Festival, Blues Festival, popular Voodoo Donuts and Powell's Bookstore are all just minutes away. For our environmentally conscious guests, we offer electric car chargers. Our roof top also boasts solar panels to help cut down on our carbon footprint, making the Best Western Inn at the Meadows the first hotel in Portland to utilize clean energy. Our friendly staff members are happy to provide recommendations on neighborhoods, restaurants and of course the famous Portland microbreweries. When you stay at our Portland hotel, you get an unbeatable value. Reserve your well-appointed room at the Best Western Inn at the Meadows, minutes from downtown.

Best Western

Hotel Inn at the Meadows

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
GreenLeader Silver
 
based on 2152 guest reviews
NOTE ISSUED
Excellent
807
Very Good
838
Average
331
Poor
96
Terrible
80
REFER TO NOTICE
Business Business
341
Couples Couples
668
Family Family
687
Friends getaway Friends getaway
209
Solo travel Solo travel
121
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice, comfortable hotel"

5
09/07/2018

We used this hotel because of the location next door to Delta Park in Portland, Oregon, where the Native American powwow is held every June and which we have attended several times. Convenient for this, the speedway and close enough to the light Max rail into Portland and surrounding areas to walk to. The rail is an excellent mode of transport I to the city and very reasonable cost. An ideal base located just north of the city, therefore a quiet location. The breakfast was good, with alternative milk choices even, which is rare and they even served bacon one day, which others seem to have abandoned since this has become expensive in the USA in 2018. Our room was spacious, clean and very comfortable, and quiet. We would stay here again.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Giulietta62, It was so nice having you and everyone else with the Powwow stay at the hotel. We look forward to this time of year as we get so many great guests. I am glad you enjoyed the breakfast rotation. We get many guests who stay multiple days in a row and they like to have the extra options that change day to day. Having the alternative milk is a great option for guests that either do not like dairy or cannot drink dairy due to an allergy. I hope that you decide to stay with us again and we appreciate the time it took to write this review.

"A Blue trying to be Plus"

5
25/06/2018

This property is working very hard to imitate a Plus property. Granted, it has a funky pool/spa combo, that has no room to expand a pool area. Room was a single king with an outstanding bathroom, great mirror I have not seen before(at a plus). Great idea to have a little goose neck spot light over the work desk. Much easier for other person to sleep without a lamp on. Breakfast had a nice rotation with bacon, ham and sausage. Pancake maker only makes one pancake with each push of the button. Suggest buttering first while second is cooking. One downside, the dryer didn't fully dry clothes(two pairs of shorts, one t-shirt, several pairs of underwear and socks) so they were placed in the bathroom to dry by morning. And that was on heavy load. Mentioned to manager in the morning thinking I might get my 1.50 back, but no. Over all very impressed with this property.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Theresa M, It was great having you as a guest and I am glad you enjoyed all of our extra perks and amenities we have added to the hotel. We always strive to provide the best possible service and accommodations at a reasonable rate. I am sorry that we did not offer you a refund. I must have missed that part as we always give refunds for the machines. I appreciate the time you took to write this review and hope to see you soon!

"Nice rooms"

4
23/06/2018

This hotel is off of the freeway and is one of the ones not renovated completely yet but like all Best Westerns the room was spacious and clean and beds very comfortable. It includes breakfast the same breakfast all the other Best Westerns the staff mostly awesome but one bad thing was I had a coffee and when I put the cream in it the cream was sour so it curdled so I told the staff at the time and she cleaned out my cup but she dint remove the cream. Otherwise was great.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Dave, Thank you for letting us know about your stay both the great parts and also the areas we need to improve. I am glad that you found our rooms spacious and clean. Our team works hard to keep the hotel in the best possible condition. I will talk with the breakfast workers to make sure the issue you had with the cream does not happen again in the future.

"Concert haven"

5
19/06/2018

This was the best choice for a concert at the Portland Meadows. Walking distance and was able to checkin early even though they were busy. Great staff! Nice digs! Close to dining and convenience store too

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Jonathan D, It was great having you as a guest and am glad our location was well suited for the Taco and Beer festival. We had many great guests in for the concert and hope they hold more events over at the Meadows in the future. We would love to have you back again next time you visit Portland

"nice motel but a little difficult to find"

4
14/06/2018

used to think best western brand was a little below level of some of the good mid level places to stay but this location was very nice and really made me think better of brand. room was big and bed very comfortable. bathroom/shower was well planned. breakfast area is large with really good food and selection. location was good to visit downtown as the max shuttle station is about 5 minute walk

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
12rick, Thank you for letting everyone know about your stay. There are many places in Portland to stay and am glad you gave Best Western another look. Best Western allows the flexibility to go above and beyond to truly WOW the guests. I am sorry it was hard to find. Coming in on the back side on Hayden Meadows drive can be difficult some times at night.

"Good place for weekend visit"

4
13/06/2018

Stayed here with Groupon special and would definitely stay again. Easy check in, plenty of parking, big clean room. Great bathroom, nice amenities especially at this price point. North of downtown made leaving for Seattle the next morning very easy. Lots of coffee nearby.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
MickiChicki, It was great having you as a guest and am glad that you found us through Groupon and would love to have you stay with us again. I am happy our hotel met your needs and you enjoyed our amenities. If there is ever anything we could do to assist you or improve your next stay please let us know!

"Great Place"

5
09/06/2018

This place is very clean and comfortable. The breakfast is great, the staff is extremely helpful and always nice and willing to go beyond to accommodate. A special thanks to Cindy for all of her help during the graveyard.

Andrew F, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Cindy is great and we appreciate all of her hard work. I have slipped her a copy of the review and will thank her in the morning. Thank you for letting everyone know about the hotel. We love to provide a great guest experience and looks forward to seeing you soon!

"Nice place to stay"

4
07/06/2018

This place is convenient. It's closed to several fast food restaurants, gasoline stations, and the ramp. The room is clean and has enough space. Although it's also closed to the airport, you won't be bothered by the airplane noise. But if you really need the absolute quiet, please don't choose the room near the swimming pool, especially in summer.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Phase_quest, I am glad that you enjoyed all of the hotel's amenities and staff. We are a perfect location where we are close but not too close to the Airport and Downtown. We offer all of the conveniences but none of the problems of the airport and downtown Thank you again and we hope to have you as a guest again soon!

"Great place"

5
04/06/2018

There's pretty much two places I'll stay in Portland. This best western is one of them. They have great rooms, staff, shuttle, and a better than your normal best western breakfast (which we already love). So yeah it's one of two places I can vouch for its consistency and quality. Rates are very reasonable too.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Willis_W, It is always great having you as a guest and appreciate the time you took to write this review. I am so glad that everything went good with your stay and that you can personally vouch with how . We hope to see you soon!

"Enjoyable in every aspect"

5
04/06/2018

Friendly and helpful staff, large and very nice room, beds and bath, and full breakfast menu and sunshiny staff. Got a great seafood recommendation and discount coupon for appetizer. Prompt and courtesy shuttle service from airport car rental return to hotel and hotel to Amtrak station.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
I believe I remember you when you came to the hotel and are very happy you enjoyed Salty's. There are not many places with a better view and food than Salty's. I am glad that the staff was sunshiny and that you enjoyed your room. Thank you again for your stay and your review. I hope your travels bring you back to Portland so we can have you as a guest again!

"Good Experience"

4
30/05/2018

Professional and friendly staff. great location near shopping, dining and entertainment. only recommendation would be to balance out lighting colors in the rooms to create less contrast. Light fixtures had different color bulbs in side by side fixtures above kitchen sink countertops

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Scan007, It was great having you as a guest at our hotel and are very happy you decided to stay with us. I appreciate you leaving this review and will make sure we change out those lights so the color spectrum matches up. I am working to eliminate all of the old yellow style of lights and replacing them with the cleaner white colored lights. I hope to have this done within the next couple of months. I hope we have the pleasure of having you as a guest again!

"Great property"

5
30/05/2018

I really enjoyed my stay at this property, it is a very nice looking property and very well maintained with a very helpful staff and another added benefit is that it is really convenient to Highway 5 which is in this instance was perfect since I was headed to Washington State after my stay. I highly recommend this hotel.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Gitte, Thank you for taking the time to write this review. We are all so happy that you were a guest of the hotel and that you had a great stay. I will be sharing this review with the staff as they love to see when they get mentioned for the great service that they provide. We aim to provide great accommodations with great service. We hope that your travels bring you back to Portland soon!

"Leisure time"

4
27/05/2018

Good experience. Amber great help and great advice. Rooms need more light. But great value for price. Oregon weather and scenery is amazing. Public transportation great. Highly recommend. RestaurNts near.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Heathpro2, Amber is such a great asset to the hotel and will share this review when she gets in today. I am glad you had a great time at the Hotel as well as a great trip to Portland. The weather this time of the year is amazing and we are so glad that you experienced it for yourself. We hope to see you next time you pass through Portland.

"A great place to stay; whether for business or leisure"

5
23/05/2018

A great staff, good business amenities, very clean, nice breakfast area and lobby. Nicely decorated in and out! From my experience before I retired, and traveled for business-the rooms looked set up well for the business person also.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Thank you Larry for your stay and for letting everyone know about your stay. We try to have our hotel meet the needs of the occasional family traveler and the 5 day a week business traveler. I will make sure to share this review with my staff and it shows the great effort they all put in. We appreciate your business and would love to see you soon!

"Excellent Value"

4
23/05/2018

Spacious room with well laid out furniture and very comfortable bed. Nice and clean with large bathroom and lots of counter space. Great breakfast with good selection. Convenient location. All the basics very well covered.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
We are all very happy that you had a great stay and that you feltour hotel was an excellent value. We know there are many choices for hotels in Portland and am so glad you stayed with us. I hope your travels bring you back to Portland so we can have you as a guest again.

"nice stay"

5
19/05/2018

nice stay, nice staff, cookies at night didn't make breakfast but sounds like its a big breakfast right off freeway - near expo center and Portland International racetrack can bypass some traffic going back roads, easy manuevering

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
TJ M, I am glad you enjoyed the cookies. We always like to welcome our guests and with the summer time upon us we have added some fruit infused water for our guests. We want to provide the best possible guest experience and am glad that our staff delivered on that. I am glad that the hotel met your needs and hope we have the pleasure of having you as a guest again in the future.

"Great value!"

5
12/05/2018

Lovely, clean, and friendly hotel with full breakfast. The parking is easy and the check-in and out fast and simple. Wifi is fast. Breakfast included eggs, pancake option, oatmeal with toppings, yogurt, cereal, whole fruit, and breads. Only drawback is that it is located in retail business park so your neighbors are big box stores with no parks or natural areas nearby for walking. But that was only drawback.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Sarah P, It was so nice having you as a guest and appreciate you taking the time to write this review. We are about 3 weeks into our new wifi upgrade and it is working so much better than before. We went from 8 access points to 39 access points and I monitor the connections and speeds now it no one is ever throttled. In today's day and age amazing WiFi is expected and cannot be taken for granted. I am glad you enjoyed our hot buffet breakfast. I really hope we get to have you as a guest again and appreciate your kind words Best Regards,

"The Meadows never disappoints"

5
09/05/2018

Andrew and his staff are always on point providing a quality stay in the Portland, Oregon area. Breakfast is always great and the rooms are always very clean. The location is perfect. Just the right distance away from the noise of the big city and close enough to all the attractions I am interested in.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Christopher, Your review mean so much to me. I always try to provide both my employees and the guests with everything they need to make their stay/job great. With such low unemployment we have to provide a good work environment or else I would love my team. We have had employees who have been at the hotel for over 10 years and this is due to a great work environment where we always balance work and home. Thank you again and we hope to see you soon!

"Portland OR Best Western"

5
08/05/2018

Very convenient to the airport and freeway. Very pleasant and helpful staff. Close shopping and eating areas, as well as an auto mechanic. Always pleased with the breakfast. Have stayed there 3 times during trips to visit a child at a nearby college, for multiple days. Very handy, very clean.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Judith G, Thank you for taking the time to review our hotel. It is great to read that you keep staying with us year after year. We understand how important cleanliness is to the hotel and am glad that your room and our hotel were very clean and met your expectations. Best Regards

"Nice stay"

4
04/05/2018

Enjoyed my stay, it's a great location and close to University Portland and other shopping stores nearby. Noticed the newly remodeled areas. Will definitely stay again next time I'm in the area. Thank you.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Dear HeatherbA3610QY, We are so happy to have all the people stay with us with the University of Portland. Every year we see familiar faces during the move out weekend and it is always hard to see the guest's that are here for graduation as it means you will not be staying with us for the next year. I am glad to see that you are still coming up to Portland for the University and appreciate your continued business. Best Regards

"Great hotel, horrible location"

3
03/05/2018

It is unfortunate to write this, but I wish I would have known before booking.... this hotel was GREAT! However, the number of homeless people and drug addicts wandering just outside and all over was REALLY uncomfortable. I stayed one night with my two kids (10&8) and even they asked if we could change hotels. There are countless homeless camps set up nearby and the people were wandering throughout the entire area. I would not leave at night here. Second, the hotel was full of construction workers, which is not a terrible thing. However, it made me and my children VERY uncomfortable to have so many male eyes watching our every move. There was constantly someone staring at us. The proximity to I5 is a draw for location, but it made it a clear issue for these 2 circumstances. I would never recommend someone to stay here, most especially families or women staying alone.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Kathrynnfullmer, I loved reading about your stay at the hotel and that it was GREAT. We really love seeing that. I have been in contact with the local Portland Police as well as the Department of Transportation to try and get these people removed from our area. We have seen a marked decrease in the number of homeless people in the area. It is unsightly in the area and we do appologize for this. We have experienced zero issues from these people minus the how they affect the estetics of the area. We have never had car break ins or theft from the property due to them. We hope that the city and state continue to work with us and when you come back you see the changes. Best Regards

"Surprisingly Good"

4
29/04/2018

The hotel exterior left much to be desired so I was pleasantly surprised when walking in to see the complete opposite. The hotel, inside, was very clean and neat. The only problem I had with this hotel was the front desk staff on duty. When arriving at the airport, I was told my shuttle would be waiting for me. This was not true. I ended up being at the airport for over an hour waiting for the shuttle to arrive. The rest of the stay was great. Quiet and peaceful.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Jovon, It was great having you as a guest and am glad that your stay went great and was quiet and peaceful. We know how important it is for guests to be able to decompress after a long day either traveling, working, or site seeing. I will be talking with the agent who worked that day that you called and will see why this happened. Best Regards, Andrew F.

"Quick stay for Business"

4
26/04/2018

Great place for a quick stay. The only thing was the lights in the bathroom were very low, making getting ready a little difficult. Other than that, there was a good breakfast, easy check in and check out and customer service was wonderful, thank you.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Thank you for letting us know about your stay. We are glad that our hotel met your needs for your quick trip for business. I love reading that our staff provided you with great customer service and that you had a great breakfast before starting your day. I appreciate you letting us know about the lighting in your bathroom. We will have the Maintenance Department address this right away. Thanks Again and we hope to see you soon!

"Predictable clean hotel and nice staff."

5
22/04/2018

When we travel to Portland International raceway we always stay at Best Western Inn at the Meadows. Convenient walk to PIR - clean rooms, nice staff, and great breakfast included in rate. Nice bonus to check in ahead of arrival.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
It is always great having returning guests at the hotel. We love to see familiar faces. We strive to provide an amazing consistant stay no matter the time of year or how much someone paid. I will make sure to share this review with the staff. They do an amazing job and are the back bone of our hotel. Thanks again and we hope to see you soon.

"Staff"

4
20/04/2018

My group was coming from the very north east corner of wa and on the way into Portland our vehicle broke down, we had it towed to the hotel and the night clerk was very kind and sympathetic as she and I had contact throughout the ordeal. However the next morning the daytime clerk was very unhelpful and almost rude. My group was there to buy a new vehicle and so I was asking about local services for my car and the shuttle to go retrieve the new one in order to make getting my fixed easier. I was told that the shuttle was not a taxi and that there were lots of shops around and that I would just have to find one. I had no choice but to stay another night at this hotel while my car was being fixed and once again the day clerk was rude and put out by my questions and presence. The evening manager Andrew and the rest of the staff were kind and very helpful when I checked back in.

BWPortland, General Manager at Best Western Inn At The Meadows, responded to this review
Moondrop1973, It was great meeting and talking with you. I am glad that we resolved the issue of the initial agent and we were able to provide you with an amazing stay. I hope that everything worked out with the broken car and purchasing the new car. I really did enjoy talking with the 4 of you and hope to see you next time you visit Portland and hopefully your car makes it the whole way.

"Used to be our go-to hotel in Portland"

2
17/04/2018

My husband and I go to Portland several times a year, and usually stay at Best Western Inn At The Meadows as it is conveniently off of I 5. There are several family style restaurants (Elmer's and Shari's) and a Burger King adjacent to the property. There is an Arco gas station nearby, as well as a Lowe's, Walmart, and Dick's Sporting Goods within a couple of blocks. However, after our last visit on March 31, we will be looking elsewhere for accommodations. My husband and I tried to check on at 3:15pm. We were told that the room we were assigned to wasn't ready ( we requested 2 queen beds, top floor, in the back away from traffic) and that it could be another 45 minutes. We were not happy with that as we had dinner reservations at 5:00 pm and wanted to get into our room to unpack and change. We were told that they could give us another room, but it would be a king bed instead of 2 queens on the 2nd floor, not the top. I asked why the room wasn't ready if check in started at 3pm and we were there at 3:15pm. I was told there were late check outs and hadn't cleaned the room. I asked to speak to the manager but was told that they were not in on weekends. They did find a room on the top floor, but it was still a king bed, not 2 queens. We ended up taking it as we needed to change. As it turns out, it was directly across the hall from the room that was assigned to us. Why was that room clean, but not the one that was assigned to us? I asked for a discount and I was told that they had to clear it with a manager who wasn't there. The gal said she can contact him by e-mail. However, he hadn't responded by the time we went up to our room. The stay was horrible. First, the substitute room was on the north side (the side we didn't want) which faces toward a fwy off ramp as well as Martin Luther King Jr Blvd, a very busy thoroughfare. It was extremely noisy (even with the windows closed) with truck and motorcycle noises. Also, the room faces the Columbia River which is the approach zone for the airport thus a lot of plane noise. The room that we were originally assigned was directly across the hall and it faced the opposite direction and was quieter with little to no plane noise. The king bed was rock hard, so much so, that I couldn't sit on it to watch tv, much less sleep. I was miserable all night and got very little sleep. The pillows are only half size and very thick - not comfortable at all. We had to call down to get normal size pillows. The elevator shaft needs some Febreze as it has an unpleasant aroma. Upon check-out the next day, the gal said that the manager still hadn't responded to the discount request. Why not? I told the gal that she needed to get hold of someone for discount, especially now that we had to suffer the unacceptable room. After a few minutes, an assistant manger came out and ok'd the discount. If there was an assistant manger there, what was all the delay in trying to get hold of the manager? Also, as a side note, while they claim to be "pet friendly" the only pets they are friendly with are dogs. If you are traveling with your cat fur baby, then they do not want your business. We sometimes travel with our cat, and are not welcome there with her.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Dear Quark9, I would love to chat with you directly as this is disappointing to read. My email is [email protected] and my cell phone is 971-563-57seven seven. We love having returning guests and we want you to return again. I know this weekend was a little busy but we should have had your room available by 3pm if not before. Unfortunately we were sold out for rooms with a two queen sized beds. In situations like these we do have to honor the room type that was booked. The issues with the elevator and the pillows will be addressed. Again I am so sorry for any issues you experienced and would love to talk with you directly about the problems.

"Loved this place "

5
15/04/2018

This hotel was nice and clean . Breakfast was very good . The rooms were spacious , the windows opened i loved that . The staff was EXTREMELY helpful . Only wish they had a 24hr shuttle to the airport . Will stay again if back in Portland . Easy access to the interstate .

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Cassandra, We loved having you as a guest and are so happy to read that everything went great with your stay. We know how important cleanliness and breakfast is to a great stay. I will be sharing this review with our staff so they can see what a great stay they provided to you, We are looking forward to having you as a guest again in the future.

"Liked everything about this hotel"

5
09/04/2018

This hotel has been updated recently and has a nice big open parking lot. The lobby décor was nice and modern and the rooms were also. In the room there was a huge counter with a small bar sink and coffee maker. Under the counter there were plenty of deep drawers, very handy. I appreciate when there is a large mirror in the room so you can get ready without monopolizing the bathroom. Microwave and fridge also in the rooms. The continental breakfast was AMAZING. Yes, the room can get crowded but there is a second room across the hall to take your tray and eat. The woman in charge of replenishing items does a great job, nothing was ever empty. Literally anything you can think of is available. Various bacon, sausage, eggs, yogurt station, pancakes, toast/English muffin, pastries, fresh fruit, cereal. Regular and almond milk are available. Located within walking distance of a Walmart, Dollar Tree and several restaurants. Also very easy to jump on the freeway and get almost anywhere in a short time. Just don't get stuck during rush hour! Staff at this hotel were all outstanding. One note about Portland in general - the homeless population is alarming. Every single area of the city. Most of them don't bother people, except a few aggressive ones around the downtown core. Another general note about Portland - parking lots are hard to find (except your typical parkades downtown). Mostly street parking, so don't come here if you lack parallel parking skills. Seriously, just don't.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
ParkinsClan, Thank you, Thank you, Thank you, for your kind words. We love to read when guests have a great experience like you did . This means so much to us. You have described our hotel and hotel staff perfectly and will be sharing this with our staff.. We hope that we have the pleasure of having you as a guest again in the future. Best Regards, Andrew F General Manager

"One night stay"

3
01/04/2018

We checked in after dinner. The room is clean, shower good. There's free parking, wifi and breakfast. A quick stay but served our travel plans. We grabbed an early breakfast in the cafe style restaurant and headed out by 9:30am.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
D.W., It was a pleasure having you as a guest and we hope that you stay with us in the future. We are always improving the hotel and we hope that you see our constant improvements.

"Pros and cons at this large BW property just off the freeway north of Portland"

3
01/04/2018

Located near the raceway, and freeway close just north of Portland its a convenient location for many reasons - but the complex its in is a little iffy - a bit truck stopish. Rooms were large, but big gap under door lets in lots of noise and light - had to pad with towels. Breakfast was CHAOS... excessive children, inadequate seating, out of various items... I don't expect much from BW - its a mass market type place - but I do expect a bit of sanity at breakfast... it's almost as if people came in off the street who don't stay there as there are no controls on who gets in. Room was otherwise fine - beds ok except for silly little pillows. Giant counter in bathroom - but only one sink - and "rain" showerhead OK.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
LondonUnveiled, Thank you for taking the time to write about your experience. I know that sometimes breakfast can get a little crazy before it closes. We will make sure there is extra staff available to restock the food around this time. I am glad to read you enjoyed the rooms and our staff. We appreciate your words and we hope to see you soon!

"We keep going back"

5
29/03/2018

It is 2 years since our last trip to Portland, and again we stayed at the Inn at The Meadows. It is weird, that feeling that you know a place and love it, but it might not be as good this time. No worried, though, as our stay exceeded expectations yet again. The staff is so friendly and the breakfast varies, with lots of choices that include cooked proteins. Despite being full, it was quiet. Clean, spacious, with everything we want, with the exception of recycling containers. I predict we will be back again, hopefully in less than 2 years!!

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Welcome Back! We love seeing familiar faces at check in. We are happy that all the good things like the staff and the rooms are the same and I hope you see our improvements as well. See you Soon!

"Great hotel!"

5
28/03/2018

I had such a great experience at Best Western. The staff was amazing & rooms were beautiful. Housekeeping was also very friendly and thorough. No complaints! I will definitely be staying at a Best Western again soon. Thank you.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Sherrirose, It was great having you as a guest and am so so happy to read about how great the staff was. We beileve every position can provide great customer service whether it is Front desk or housekeeping or maintenance. We look forward to having you as a guest again on teh future and thank you for leaving this review.

"Great, friendly place to stay."

5
25/03/2018

I enjoyed my stay both times I've stayed here. The staff is very friendly and the room was nice. I don't understand the negative reviews about the condition of the rooms, as I have found them updated and nice.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Dolores, Thank you for you kind words. I love our rooms as well. Obviously there will be some issues in the room but the staff here is great at finding the problems and making sure they get fixed. It was great having you as a guest and hope to see you next time you travel to Portland

"Good value."

4
24/03/2018

Although location was not ideal...the hotel met our needs and loved that they were pet friendly. Beds were okay. Room was very modern and spacious. Loved the breakfast offered and staff were very attentive when the hot dishes ran out. WiFi was terrible...I had to re-log in many times and it was not a secured enough site to log into some of websites.

"Stolen items"

1
21/03/2018

Items were stolen from our room. No effort was made to compensate for the loss. The breakfast was sup par and the employees were dull and unenthusiastic. The housing keeping department is filled with criminals.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Dear Iandradetk, We apologize for the issues you had with breakfast and the staff's attitude. We are continuing to investigate your claim and I see our front desk agent did attempt to remedy this situation. I would love to chat about this issue and the other issues from your stay via the hotel's phone number. We are committed to providing the best possible accommodations with the best service. It is our hope that you would try our hotel in the future to see the continual improvements to the hotel. Best Regards, Andrew F. General Manager

"great motel"

5
16/03/2018

I booked this rather by accident when we visited in the Vancouver area, and such a lovely area! We will return. the motel was clean, quiet, great desk help, and breakfast! very comfortable and great price.

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Joanne H, We are happy that you came by our hotel by accident and had such a great stay. We pride ourselves on having clean rooms and providing great customer service. We know there are many choices out there and are glad you selected us. We hope that next time you come down to Portland we have the opportunity to have you as a guest again.

"Great Stay, Great Breakfast, Great Staff!"

5
16/03/2018

I stayed at this property while traveling on business and I could not have made a better choice. It was reasonably priced, in a great location with easy access to Jantzen Beach and downtown Portland, and provided great value for my stay. My room was well appointed. It looked like the furniture, paint, bedding were all new. The beds were EXTREMELY comfortable, and I loved the breakfast options. Each morning I was greeted with hearty strips of bacon or nice large pieces of sausage. No microwaved skimpy junk here. Finally, the staff. I arrived late, but was welcomed by a very friendly overnight desk associate. From there, everyone I came into contact with was awesome. Clean room, great breakfast, great staff. You can't pick a better spot if you are heading to the Portland Area!

Andrew F, General Manager at Best Western Inn At The Meadows, responded to this review
Ryan, Thank you for letting us know about your stay. I will be sharing your review with the staff to show them what a great job they are doing. Our staff from front desk to the housekeepers always try to provide the best possible customer service. We believe in connecting with the guest by finding out why they are here and using our knowledge about the hotel and Portland to provide the best possible stay. Thank you again and we hope to see you soon.

"Nice hotel"

4
11/03/2018

Checkin counter was tough. The folks there were rude and tried to gouge us. Once we were checked in the hotel it's self was nice. Very clean and nicely decorated. Wish that there was more to do around the property.

BWPortland, General Manager at Best Western Inn At The Meadows, responded to this review
Dear Mitchl501, We were so happy to have you as a guest and are glad that you found the hotel to be nice, clean, and well decorated. I would love to hear about the issues you had with the agents at check in. It appears that we did offer you a 20% discount and we never want to gouge guests on their rate. Please reach out to myself if you would like to talk about this further. We would love to have you as a guest again in the future. Best Regards, Andrew F. General Manager

"Great location"

4
10/03/2018

Just 2-3 miles away from Vancouver Washington and easy access in and out of hotel onto freeway. Not far from downtown. Breakfast was good and staff was great. Would recommend this hotel and would come back.

BWPortland, General Manager at Best Western Inn At The Meadows, responded to this review
Dear Lopezmurillo7, Thank you for letting us know about your stay. It is great to hear that you liked your stay and especially the breakfast. We know how important a good meal to start the day is. We look forward to having you as a guest again. Best Regards, Andrew F General Manager

"the killer bed"

3
08/03/2018

Over the renovation periods for this hotel....the beds in different rooms finally I realized that each room has a bed that is like sleeping on concrete......my back can't take it...I will not stay again...On the plus side the breakfast was fabulous after the last renovation...new machines, new cabinets and decor. Friendly and helpful staff ...quality food.

"Great Location and Quiet Room!"

4
08/03/2018

My friends and I stayed here because we were going to a concert in downtown Portland and the location worked perfectly for us! We really didn't stay in the room all too much but our room was very clean and we enjoyed the amenities that we were able to use when we were actually there. It was really convenient because a Wal-Mart was literally right around the corner so we were able to run over there and pick anything up that we needed very quickly! I would recommend to any of my friends looking for a place to stay in Portland!

"Good stay!"

4
04/02/2018

The overnight stay was great! Employees were very friendly and helpful. I wasn't too impressed with location of the hotel, but that wouldn't stop me from coming back. I would have also liked a printed receipt. Overall, It was a good stay.

"GREAT LOCATION/GREAT STAFF"

5
14/01/2018

I believe the location for this hotel is called Hayden Island. We found it central to everything in and about the Portland area. The hotel is not brand new but they are keeping it clean and up to date, The staff was extremely friendly and helpful. Best of all was a huge parking lot.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of the entire staff here, I would like to say thank you for choosing to stay with us! I am so glad to hear that you had a great experience at our hotel and that our staff was helpful and friendly while you were here. We look forward to seeing you next time you are in Portland!

"Great stay"

5
08/01/2018

We were very pleased with this Best Western in Portland, OR . One of the nicest we have stayed in. Very clean and modern. Our room was very large. The staff very nice and helpful. Would recomend to anyone staying in this area.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of the entire staff here at the Best Western Inn at the Meadows, I would like to thank you for taking time out of your day to rate our hotel! I am glad to see that you had a great experience during your stay and that our staff was friendly and welcoming while you were here with us.We hope to see you next time you are in the Portland area!

"The Best!"

5
29/12/2017

The check-in was easy and combining two reservations was seamless. The lobby was warm and welcoming. The rooms were cozy and had all the amenities available. The bed and bedding was clean and very comfortable, a great night sleep. The breakfast was an amazing full and complete selection of options, like no other, not your standard continental breakfast. A great experience. Home away from home...

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I am so happy to hear that we were able to provide a great stay for you. We pride ourselves in providing our guests with whatever they need during their stay with us and I am glad that it was no different for you. We look forward to seeing your next time you are in the Portland area!

"Ok"

3
29/12/2017

Hotel has definitely seen better days. Although they seem to tell guests about energy saving ways i noticed dim lights when hairdryer was in use, when refrigerator in room kicked in the tv went black for a few seconds. I was told upon checkin all rooms which have had pets have stayed on first floor however there was a dog staying on second floor as well. Floors are uneven and carpeting worn. Bed was comfortable and our room was very quiet.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello tspan, Thank you for staying with us. We are glad to hear that your room was comfortable and quiet. We do apologize about some of the other issues, we are currently going through a remodel and hope to fix the some of the issues brought up here. Our pet friendly rooms are limited to the first floor and while we do our best to keep it that way, if a guest comes in with a service animal we cannot make them stay on a pet floor as their dogs are not pets. Every once and a while we will have a service dog on our higher floors but this is a rare occurrence. We do understand how this could have been perceived though and we apologize about that. We hope you will give us another chance and wish you well.

"Great stay! "

4
29/12/2017

My family and I came here for a one night stay and it was very pleasing! This was one of the better BW. The beds were comfortable, the room was very fitting - modern style , friendly service & they serve breakfast.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I am glad to see that our hotel provided everything you needed for your stay! We look forward to seeing your next time you are in the Portland area!

"Great stay"

5
28/12/2017

This was one of the better BW. The comfort of the beds was excellent. The size and furniture in the room was excellent. The bathroom size and setup, excellent. The breakfast are was very clean, open and organized with a great variety of foods to chose from.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I am glad to hear that you had a pleasant stay at our hotel and enjoyed the fresh hot breakfast! We look forward to seeing your next time you are in the Portland area!

"Great Value/Great Stay"

5
24/12/2017

The only quibble was the too soft pillows, otherwise bed was firm and quite comfy, room great, no noise from neighbors. Breakfast was super, incredibly varied selections and really well organized. You have to drive toward the airport to find any decent restaurants, altho' the nearby Elmer's can do in a real pinch.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our entire staff, I want to thank you for taking time to provide us with feedback. I am glad that you have enjoyed your stay with us, and I do apologize that the pillows were a bit on the soft side. We cant wait to see you next time you are visiting Portland!

"I won't return"

2
22/12/2017

**Location is in an industrial part of North Portland. It isn't an appealing atmosphere outside the hotel.** Service - 2 out of 5. There is a front desk agent who's name is Jeff and his customer service needs work. He never smiled the times I saw him. I called the front desk to inquire about the WIFI and before i could truly state anything, Jeff cut me off in mid sentence to state, "I had to reboot the modem so it will be about 5 min." When i went down stairs later on, Jeff waved a hand at me as he mouthed something to a coworker behind the desk which she clearly didn't understand and she asked, "what?" At which Jeff shook his head and walked away. One bad employee and it over shadows the rest. To have no regard for the things you do, especially infront of a guest is disrespectful abd shocking. Hotel in general - 3 out of 5. It is clearly an older building which has had some updating but i would say it was durring the 90s. The carpets are clearly in need of replacing. The hall carpets by the elevator are green and worn out. The elevator door will open before the elevator comes to a complete stop. This happens durring the slowing as it inches into formation with the floor but the doors open anyway. Not a major hassle but it's noticable. The room - 2 out of 5. The decor wasn't bad. No guests tore it alart or left their impressions behind. Nice full bathroom with a big sink and counter. The carpet again should be updated. You can only shampoo it, if at all, before it is clear it has seen better days. Nice big window. I liked the type of shades for the window. One blocked all light and the other allowed light in. Big desk with coffee maker. The armoire had 2 doors that opened on it. One with the microwave and the other had the fridge. The bed - 1 out of 5. This one is personal. I cannot sleep on firm mattress. Most Best Westerns have soft, cozy beds and I was disappointed to see this one didn't. The pillows were down (or down alternative) and my head went right through it. So a supper soft pillow and a firm bed led to a massive headache for me in the morning. It was a struggle for my body to get comfortable enough inorder to get to sleep. I managed 5 hrs of sleep before the headache was too much for me to attempt to sleep through. WIFI - 1 out of 5. The WIFI kept loosing signal and would often drop me. Service was very spotty at best. Overall, for a Best Western I was truly disapointed. I know hotels are independently owned under a corporate name and the owners get to pick and choose what they have at the hotel. My only good review about this place....the breakfast food. The coffee would have been great if it wasn't flooded with coffee grounds. Honestly, in the beginning i was happy for choosing to give this place a try. But you can't cover up bad service and experiences with appearance.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of the entire staff I would like to sincerely apologize for your stay not meeting your expectations. We did just go through a management change and have plans to update the hotel, the first was changing the breakfast. I am glad you were able to take advantage of that update, we have also been working on our WiFi and will be getting a slightly firmer pillow to give guests an option. I do want to also apologize if certain front desk staff members were not pleasant to converse with. We want all of our guests to have a great stay with us, so I will be discussing this with all of the front desk staff so that it does not happen again. If there is anything we can do to make your next stay even better, please do not hesitate to contact us directly.

"Inn at the Meadows Disappointment"

2
19/12/2017

With a name like 'Inn at the Meadows' you would think this would be a refreshing and enjoyable stay. Well...not so much. I stay at BW a lot and this is perhaps the worst experience I have had at one. The carpets were dirty throughout the hotel. The elevator floor was filthy. I was in a suite with no couch, coffee table...just a little red chair and ottoman - huge room with little furniture. Located next to the Portland Speedway, car engines roaring until 10 PM on a Sunday night. Check in staff was not friendly. Overall not a pleasant experience at this BW.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I am sorry to hear that your stay was not what you expected, we did just switch over management and have many updates to the hotel planned. Our hotel was named after the Meadows raceway near by, unfortunately there are people who think it is okay to bring their cars late at night to the Burger King next door and race around. We do contact non-emergency every time. I do apologize that the staff was not pleasant, I will be discussing this issue with them to make sure it does not happen again.

"Great place to stay"

5
11/12/2017

Excellent facility and staff. Stay here every year during holiday season. The staff is very helpful especially with my elderly mother. Great variety of options for breakfast and slightly different each day. Hot tub is wonderful even though it is outside. Housekeeping did a wonderful job taking care of our needs.

"Has it's pros and cons..."

3
11/12/2017

Pro: very clean, quiet, friendly staff, tasty breakfast with a nice variety, free parking, convenient to restuarant. Con: bed is hard as a rock (may as well sleep on the floor), very dim lighting in bathroom and room, comfy chair in room unusable because it looks like a dog had its way with it. Probably will avoid Best Western in the future just because I got very little sleep in the uncomfortably hard bed.

"Clean, comfy room. Access to anything,"

5
10/12/2017

This hotel was conveniently located with easy freeway access. Also plenty of retail shopping nearby. Room was comfortable and quiet. Staff was friendly and service was quick. The only negatives i noticed were general wear on the pleather chair in the room and common area carpets are worn and the padding beneath felt oddly lumpy. Nothing that would keep me from staying again.

"Great hotel - modern style"

5
09/12/2017

Hotel is great, the staff friendly, especially the staff looking after the breakfast and house keeping. The breakfast was well presented, with breakfast items for everybody's taste. The rooms were modern, clean and comfortable. The location is not that great, unless you want easy accress to i5 or have meetings in the adjacant industrial area. If you arrive after darkness you may have difficulty in finiding the hotel, because of lack proper signage

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for leaving us a review! I'm so glad that our hotel was able to meet your needs and that our staff left a positive impression on you. Unfortunately most GPS apps take people to our back entrance which has a smaller sign and isn't something we're able to change due to zoning issues. Our front entrance does have a larger billboard, and we always try to direct guests there if they call to ask for directions. I'll be sure to pass along your feedback to our managers and staff. - Guest Services

"Clean & Quite"

5
29/11/2017

This is a great place to stay just outside of the big city. Shopping and restaurants are close by. Beds are comfortable, and it is easy to find right off the highway. And complementary breakfast and coffee

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello F2021UXbryand, Thank you for staying with us. We are glad to hear that you had a good and comfortable stay. We would love to see you again in the future should you return to Portland. Best wishes!

"Great Experience and accommodations"

5
29/11/2017

The hotel is quiet and the beds are comfortable. The staff is pleasant and the breakfast is hot. We like the choice of TV Stations and use the internet the whole time during our stay. We were very pleased with our stay. We like the location, too because of easy access to Vancouver, WA.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello S9069BVpaulj, Thank you for staying with us. We are very happy to hear that you had a fantastic stay and that it was in perfect location for you. We would love to see you in the future and hope to see you again. Best wishes!

"Be warned!"

2
29/11/2017

Do not trust their in room safes! Use their safety deposit boxes at the front desk! I did not know they offered safety deposit boxes and I used the room safe and was robbed for $1300.00! The manager offered me 2 free nights on a future stay? Not impressed!

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
I'm so sorry that you encountered an issue with our in-room safe. During the stay, there was a do not disturb sign on the door, so none of our housekeeping staff would've gone into the room to clean it, and none of our other staff would've entered without requesting permission first. I sincerely apologize that your money went missing during your stay. We are more than happy to allow guests to use our safety deposit boxes that we have at the front desk for extra precaution, but situations like this are incredibly rare. - Guest Services

"Good for family"

4
26/11/2017

Not luxury hotel but very decent with the price. We were enjoy to stay there. The hotel very close to I-5, Walmart, dollar tree, and light rail park and ride station. It's a good deal for the price too!

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello AN10617, Thank you for your stay with us. We are glad to hear that you had an enjoyable time for the price paid and was close enough to all the things one could need. We hope to see you again in the future! Best Wishes!

"Front desk service"

3
26/11/2017

The front desk was rude. They made us wait for 45 mins to change our sheets because they were not clean when we arrived. The next day, we only got one clean towel and asked for another one. Front desk made us made us go to the front desk to get the towel because they was not enough personal.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Irina P, Thank you for your stay with us. We apologize that the stay did not reflect the hospitality that we strive to provide. We will be sure to speak with staff to make sure things are being done more quickly and efficiently. Unfortunately sometimes staff are by themselves at the front desk and cannot get to issues as quickly as we would like since they cannot leave it unattended but we will be sure to try and avoid this issue altogether by making sure the rooms are in presentable conditions. Thank you for bringing it to our attention.

"A Restful Stay"

5
22/11/2017

We enjoyed a very pleasant and restful stay at the Best Western Inn at the Meadows, Portland, Oregon. It was very convenient to shopping, restaurants, and most important, close to the Interstate that we needed first thing the following morning. People were welcoming, friendly, helpful and very efficient. Breakfast (6-9) offered a variety of hot/cold choices - food was very good. Our room was spacious, comfortable and offered everything we could want. WE will definitely stay here again when travelling to Oregon.

"Great location, pleasant stay"

5
21/11/2017

We hoped this would be a good location for our stay in Portland, Or. It turned out to very convenient. The location allowed us many options to move about the city. Traffic can be a challenge. It was easy to use the freeway or avoid it and use arterials. The motel is a quick trip to just about anywhere in Portland. As for the motel itself, we found it to be clean quiet and the staff very friendly. The breakfast choices were very nice.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello QDGMA, We are very happy to hear that you had a good time with us and that the hotel was convenient for you to get around the Portland area. We would love to see you sometime in the future and hope you will chose to stay wit us again. Best wishes!

"Good for family"

4
20/11/2017

With multiple families with small children, having breakfast right there was convenient. Basically only slept in our rooms. Easy for us to get to wedding activities in NE Portland. Just across parking lot from Elmer's restaurant, which accommodated more than 22 of us for brunch.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I'm so happy to hear that our location was able to accommodate all your needs while you were here. We hope to see you back again in Portland on any future visits! - Guest Services

"Excellent Accommodations"

5
20/11/2017

I was very pleased and impressed with this facility. The 2 queen beds room was spacious and had a great section for food with a sink and cupboards. The in-room refrigerator was small, but can hold a few drinks and food items. This was the best hotel I've stayed at in a long time and will be revisiting.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for taking the time to leave us a review. I'm pleased to hear that your stay here was so enjoyable and I'll definitely be passing along your compliments to our management. We look forward to seeing you again on your next visit to Portland. - Guest Services

"Portland visit"

4
19/11/2017

Great location easy to travel to downtown and other parts of portland. Overall clean and well maintained. Will stay again when visiting daughter who attends university of portland. Only downfall is no bar around or near by

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Monica M, Thank you for staying with us. We are so happy to hear you not only enjoyed your stay but would stay again. We would love to see you. Unfortunately we don't have a bar within the hotel and no bars in walking distance, however three of the restaurants near us have lounges which are all great options to have a nice wind down after a long day. Best wishes!

"Good location to explore Portland neighbourhoods"

4
15/11/2017

Lovely room -- large and spacious with free parking, free continental breakfast and daily newspapers. About a 5 minute walk to catch the MAX train to travel the 20-minutes to downtown Portland. Great location to drive to other Portland neighbourhoods and outlet malls.

"Comfy stay"

4
14/11/2017

Room is clean and comfy, hot water was available and staff are friendly. Breakfast was included and choices are decent. Room and washroom were spacious, and it's environmental friendly. Pretty good hotel we would come again.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for taking the time out of your day to provide us with any feedback about your stay at our hotel. We are so pleased to hear that you enjoyed your stay with us and that the staff was able to provide not only great customer service but also ample breakfast items for you to choose from. We hope to see you next time you visit the Portland area!

"Bad experience"

1
13/11/2017

You could hear everything outside the room, the bed was very uncomfortable and made alot of noise, the tv would shut off by itself and the employees only answer was that it shuts off when the fridge kicks on, the room had a weird odor, the breakfast wasn't good and the employees weren't very informative and she looked like she wasn't happy to be there.

BWPortland, Manager at Best Western Inn At The Meadows, responded to this review
Thank you for letting us know about your stay. I would love to chat with you over the phone about the issues you had and the ways we can remedy the situation. The issues you had with the staff, room, and the breakfast is unacceptable. I will be bringing this up with the staff during a meeting this week. We strive to provide the best possible stay and we want to make sure guests in the future do not experience the issues you had.

"Veterans wknd 2017"

4
12/11/2017

Hotel room was nice and recently remodeled. King bed with 4 pillows, refrigerator, microwave and flat screen. Sitting area and work station. Room nice size . Bath room also in good working order . Towels were ok and soap products were ok. Breakfast was nice (eggs, hash browns, hot cereal, cold cereal, pancakes, yogurt, fresh fruit, toast , muffins, bagels, coffee ! Plenty of room to sit at small tables . Hotel had jacuzzi that was nice with towels at jacuzzi. Hotel is close to Hwy 5 and about 15 minutes to downtown . There are several restaurants near by. Staff was friendly and welcoming.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of Best Western Inn at the Meadows and its entire staff, we would like to thank you for taking time out of your day to provide us with any feedback about your stay. It was a pleasure to have you as our guest, and we are glad to hear that you had a fantastic stay for your Veteran's Weekend! If there is anything else we can do for you to make your next visit more pleasurable, please do not hesitate to let us know and we hope to see you next time you visit Portland!

"Great value, clean hotel"

4
12/11/2017

This was great value for a nice hotel that was walking distance from the mass transit system (Max). A great place to stay for an affordable price while in Portland. The rooms were clean and the breakfast was fresh with plenty of choices.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello josap31, Thank you for your stay with us. We are glad you were able to make good use of our wonderful transit system within the metropolitan area. We are also glad you found the place to be clean and the breakfast to be all fresh. We aspire to provide the best service and hope we can continue to do so for you in the future. Best wishes!

"Pleasantly surprised"

5
07/11/2017

We booked the hotel two weeks prior at a relatively inexpensive price. The elevator, carpet, and AC units were a little old but the overall quality of the room was excellent, especially the washroom. The complementary breakfast was timely replenished as well, even within the last 15 minutes of service.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thanks so much for the review! We're in the process of updating our carpets, and I'll definitely let our management team know about your feedback on the AC and elevator conditions. I'm so happy our breakfast staff managed to exceed your expectations. We hope to see you again on your future visits to Portland. - Guest Services

"good hotel"

4
06/11/2017

one of the nicer best western hotel. the room is updated and clean.clean hallways and lobby. great breaaakfast selection. i just wish staff in th elobby are more approachable and welcoming to the guests.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
We pride ourselves on customer service and I apologize that we didn't live up to our standards during your stay. I glad that you enjoyed the rest of your time with us overall and we look forward to seeing you on your next trip to Portland. Thanks so much for the review! - Guest Services

"Location, Location, Location!"

4
02/11/2017

Our stay at this hotel was almost perfect! Overall we were extreamly satisfied with the friendly service we received from employees. The shuttle service to and from the airport was on time, also whenever we needed a shuttle to the Tri-Met Max Station it was available. Location was perfect! It sits within walking distance of multiple restaurants/Diners (some open 24hrs), Tri-Met station, and multiple retail businesses. The room itself was always clean and the bed wicked comfortable. The only continuous problem with the room was a horrid musty smell every time you walked in. Also we unfortunately got a view of a dumpster outside our window which I'm sure every room does not have. Overall I'd rate this hotel 4.5. I would recommend it to anyone staying in the area!

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We are glad to hear that our staff was friendly, the amenities were prompt and that the location was perfect for your stay! We do apologize that your room did not have a more pleasant view and that there seemed to be a smell that lingered during your stay. If you ever have any problems, we recommend calling the front desk and they are always more than willing to help in any way they can. We hope to see you next time you visit the Portland area!

"Portland Adventure"

3
31/10/2017

Nice hotel, reasonably priced and clean. Breakfast pretty average so we just skipped it. We used as a spot to rest and spent everyday out and about exploring Portland. We had a rental car and drove all over. Traffic can be bad at times but we had lots of time. Thank goodness GPS is pretty good and can redirect.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We are so glad to hear that you enjoyed your stay and visit to Portland, we will take your suggestions into consideration about the breakfast. We hope to see you next time you visit the area!

"nice new hotel"

4
31/10/2017

Pretty new hotel. Very nice rooms, nice beds, nice breakfast. hard to find this hotel. Everyone connected to this hotel was very nice, it just needed to be easier to find. Once we found it, it was nice layout for the room and nicely priced.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Cradlerk, Thank you for staying with us. We are glad to hear that you enjoyed everything that the hotel had to offer and that the staff were all nice. We do apologize that you had a bit of difficulty finding the location and we will take that feedback into consideration. We hope to see you again some time in the future. Best wishes!

"Very disappointing check in"

3
30/10/2017

Had made reservation for 2 nights with points. Had phoned hotel directly to see if pets were allowed; travel with 2 small dogs (5lb. & 28lb). Upon check in was presented with a page of rules that pertain to pets including allowed on no furniture or beds. The presentation of this was rude: “ did you see not on any furniture and left unattended in room will be removed and taken to kennel? “. I told her I'd checked with hotel ahead and was told none of these rules. She told me “ they can't tell you everything”! I'm certain most people that own small pets have them on furniture and beds. The chair in the room was leather. I'm not sure what the $30/night pet fee was for. If you don't want pets just say no pets allowed!! Had a minor problem next morning that I went to front desk for; the morning staff were just a delight. Very pleasant and helpful! It somewhat regained my faith in that hotel. Rooms and amenities were all great.

"Overnight visit in Portland"

5
29/10/2017

The overall hotel experience, from check in to clean updated and fresh hotel decor and bed, to generous high quality of breakfast served, all made my stay excellent and the hotel one I would easily recommend. I was actually surprised it was so good.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello duncanc238, Thank you for staying with us. We are always happy when our guest mentioned how surprised they are with how good their stays are. It makes us happy to know that we are going beyond expectations. We would love to continue to do so as well and hope you will choose to stay with us again at a future time! Best wishes!

"Great service and comfort"

5
25/10/2017

For being in a business location in not the best area, this location is very nice. It is easy on and off the freeway and has restaurant location close by. The staff is very helpful and for being a pet friendly hotel it is very clean! I will be staying here again when I have my dog riding along with me for sure.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello machiass, Thank you so much for choosing to stay with us. We are very glad to hear that you enjoyed the hotel and that the staff were very helpful. We are always happy to accommodate your little four legged friends as well. We hope to see you again sometime in the future. Best wishes!

"Nice hotel, terrible beds"

3
25/10/2017

The room was lovely, new hardwood floors, lots of drawer space, a little kitchenette, everything you need for a fun getaway EXCEPT the horrible bed ! We had a king bed that was so hard I was sure it was the box spring not the mattress, I actually had my boyfriend check, (it was a mattress), my boyfriend has a bad back so we bring an air mattress with us thankfully because he would never have been able to sleep on that bed. I did mention it at check out and the gentleman apologized and said they would look at it but it definitely put a damper on our weekend, luckily we were only staying one night.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello rainy2626, Thank you for staying with us. We are glad to hear that you enjoyed nearly everything in the room but do apologize that the bed was not as comfortable for you. Unfortunately it is hard to get a mattress that is just right for every single guest that stays with us but we will definitely be taking in your feedback for future references and purchases. Best wishes!

"Pleased with the property "

5
23/10/2017

My husband and I stayed here for opening day at Portland Meadows. We were able to use a Groupon that made this a real good price. It is close to the track and several restaurants. The building is very bright and well maintained. The breakfast covered everything from eggs, sausage, fruit, cereal, juices and coffee. The only downside is there is a homeless population presence from the time you get off the freeway.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello dietcoke22, Thank you for staying with us. We are glad our location was perfectly situated to where you needed to be and that you were able to take advantage of our great Groupon deal. We are also glad that you enjoyed the food and do apologize about the homeless. The city is working on getting them moved from throughout the city to another location and hopefully with me relocated soon. We do hope to see you again sometime if you come back to Portland. Until then, best wishes!

"Just what we needed"

4
23/10/2017

We enjoyed the well-stocked breakfast; there were plenty of choices. The staff there, as well as at the front desk, were all very friendly and helpful. It was a short (3-min.) drive to the MAX light-rail station, so it was easy to get into Portland. Our only complaint was that the rooms (including bathroom) are not well light. Bring a flashlight and a lighted travel makeup mirror if you can; overhead lighting should really be added to the rooms. Oh, and the bathroom wall had some mold stains above the tub that should be cleaned or painted over.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello antsyfeet, Thank you for staying with us. We are glad to hear that you enjoyed the breakfast and that all the staff were friendly and helpful. We will definitely take in your feedback regarding the lighting within the rooms and see about any possible issues around the tub. We hope to see you again some time in the future on your next visit to Portland. Until then, best wishes!

"Portland TRVL"

5
23/10/2017

Excellent hotel. Comfortable room. New favorite for the Portland area. Quiet area. Several restaurants and stores nearby. Interstate easy access to get where you are going. If traffic is bad you can use surface roads to get around. Overall an excellent value and plan to stay again when in Portland.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello 423leonardl, Thank you so much for staying with us while visiting Portland. We are very glad to hear that you enjoyed the hotel and found all the services to be excellent. We would definitely love to see you again sometime in the future and hold that title of favorite in the city. Best wishes!

"Portland Family Trip"

5
19/10/2017

During our stay we found the staff helpful and friendly. The complimentary breakfast had a large selection of different items suitable for all appetites and tastes. The rooms were spacious and clean. We would definitely stay here again and recommend it to others traveling to the Portland area.

"Portland BW"

3
17/10/2017

Okay for a brief stop but would not recommend for mor than one night. Not ver inviting atmosphere and dining for breakfast leves a lot to be desired. Local area is frequented by homeless and other unfortunates.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello bruced178, Thank you for taking the time to leave us some feedback. We are sorry to hear that your stay was not as good as it could have been. We will be sure to speak with staff on the matter. As for the area, the city of Portland is working to move the homeless to another spot. However, we do have security that patrols our lot as well as the surrounding areas and have not had many issues with these individuals. We hope you will give us another chance in the future to try and provide better service. Best wishes.

"Great experience"

5
16/10/2017

Our stay was wonderful. From the staff over the phone being so friendly and helpful to the room being so nice and the breakfast being such good quality food. We will definitely use Best Western in the future.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello KariLyn P, Thank you for staying with us. We are so glad to hear that not only was your stay with us great but even your experience speaking with staff over the phone before hand. We would love to see you again sometime in the future and hope you will choose to stay with us again on your next visit to Portland. Best wishes!

"In Portland - Inn at the Meadows"

4
16/10/2017

Whenever we are in Portland, we stay at the Inn at the Meadows. I think that says it all. Clean rooms, pleasant staff, excellent beds, nice hot tub, good location, and a decent breakfast. What more could you ask for?

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello PudgeWashington, We are always glad that you choose to stay with us and that we are always accommodating. We are always happy to see return guests and look forward to seeing you again in the future. Best wishes!

"Worst experience! Took advantage."

1
15/10/2017

I had to leave early in the morning the first night of my stay (of a three night stay) due to the Sonoma Fires in California. i live in Santa Rosa and was called to let me know of the wild fires taking over my city. I left abruptly and was told I needed to pay for the whole stay, three nights. I won't stay here again.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello hHk044, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We understand the situation you were put into due to the tragedy back home. Unfortunately, you had not paid the hotel and had gone through a third party that has strict cancellation policies that we must adhere to. We at the hotel are not allowed to make any changes to these kinds of reservations as it causes issues between the travel agents and hotel. This was why it was advised to you that you would have to go through your travel agent to make any changes. If you had booked through the hotel directly it would have been a lot easier to make changes to your reservation but unfortunately we were unable to do so because of said restrictions. We do apologize though. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Best Western Portland OR Airport"

5
12/10/2017

The hotel is located near the airport but far enough way to avoid the noise. Area surrounding the hotel is not suitable for walking alone but this is beyond the hotel. The interior of the hotel,staff , and breakfast area were ecellent

"Very nice and clean hotel"

4
12/10/2017

Great hotel, clean, quite, affordable. Got in late and left early. Hotel staff was great and accommodating, check in was easy and the express checkout made getting back on the road a breee. Would stay here again next time we are in the area.

"Location easy to find"

5
11/10/2017

Great breakfast, close to freeway and shopping, restaurants close by. Check in was great, friendly and helpful. Bed could have been more comfortable. Overall though experience was fine. Pet friendly too.

"Our stay near Portland"

4
10/10/2017

Clean rooms but could easily hear outside of room. Bed not that comfortable, too soft for me. Staff was friendly and efficient. Good value for the price which included a decent breakfast. Unfortunate that there was a homeless camp around the corner.

"The Best"

5
09/10/2017

Best Western is the best place to stay, so this must be the place. I travel several time a year from California to Juneau, AK and I always stay at Bestwestern, great service=, great rooms, and awesome breakfast. In fact I was in Juneau AK about a year ago and the hotel I had booked for a week did not have any breakfast just some grab and go from Costco. What was I thinking. So I cancelled my reservations and went next door to the Bestwestern.

"Top Choice"

4
05/10/2017

Very friendly staff. Immediate greeting upon arrival. Eager to assist with any issues or questions. Complimentary breakfast offered many options, and was very fulfilling. Express check-out option was very convenient.

"Shuttle service not clear."

3
05/10/2017

I had brought my son up for a concert. He was thrilled about it. I was not thrilled of the outcome. Again from my previous reviews, I was told the shuttle would be available, it was not. I was extremely disappointed at the outcome. There was no offer of some sort compensation, when I checked in, and when I checked out.

"Stinks"

1
05/10/2017

I looked at the reviews and they weren't bad. I got to my hotel and the tiny pool cut my hand. My room smelled like a giant chewing tobacco spit can. I could feel the springs in my bed. They clump families together even if you have older kids. I could not sleep due to kids running around at midnight. The vending machine was broken and there was no drinks to purchase. I called to complain and I was treated poorly. Never again didn't feel comfortable.

"BW at the Meadows"

4
04/10/2017

Once found the hotel is new but a good way from the City. Managed to find out about the train as the I5 was at a standstill and the train is a great facility takes you striaght into the centre the Hotel needs to inform residents on this facility more. Good stop over and reasonable breakfast.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Ian H, Thank you for staying with us. We are glad to hear that you had a good time and were able to use the city's wonderful light rail system to navigate the city. It is something we do suggest often to our guest to try to avoid some of the traffic that the city unfortunately has. We will definitely be sure to continue to advertise this though to our guests and thank you again for your stay. We hope to see you again some time in the future. Best wishes!

"Terribel Service, Awful Front Desk and Maintenance"

2
04/10/2017

This has been one of the worst experiences hands down that I have ever had at a hotel. Usually my stays at Best Western are amazing, but here I found the rudest manager/staff. When my room was not in 'functional' condition they did not offer to switch my room, or give me any compensation. I paid about $150 per night to spend 3 nights uncomfortably and very rude front desk. It took them 2 Days to fix the plumbing issue in my hotel room. I will not be staying here again.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello JayJayTravelsALot, We apologize that your stay at the hotel was less than pleasant. We do try to fix maintenance issues as quickly as possible. We we are not able to get to them right away it is probably because our maintenance man was off for the day or there are parts that are needed to be purchased for a particular incident that we cannot to right away to grab. Either way we do still apologize if it took a while to get the issue fixed and that you felt staff were not more accommodating and nice about it. We will be sure to speak with our staff on the procedures and how to handle such situations. Thank you again for taking the time to let us know.

"Great place for short holiday"

4
28/09/2017

Amazingly large and clean room. Would have been perfect if check-in staff were more friendly! In the morning, the counter staff were fantastic! Guess its just two of them who didn't feel they want to be at the counter! Amenities in the room were great except for the plastic cups ! Location is great and free parking !

"A great hotelt. Quiet and very comfortble"

5
27/09/2017

Hotel was close to the airport and easy to find. Wonderful laundry area. Nice area to read so you didn't,t have to stay in the room. Great TV. Sufficient outlets to charge all those electronics. Breakfast was very good with pancakes and all the other standards. Attractive facility, rooms were nicely decorated but not distracting. Modern styling

"Worst Wifi in America"

2
25/09/2017

Okay, that may be an exaggeration. But why, in this day and age, would any hotel choose to run such slow wifi? Many of us do business when staying in hotels, and many of us rely on wifi in order to connect with our clients. Having pages take minutes to load, having active chats cut off due to no signal being detected is unacceptable. I'm even staying on the first floor, quite close to the front desk. Other things I have found unacceptable at this hotel: 1) The housekeeping staff saw fit to yell at one another extremely loudly up and down the halls this morning. 2) Even though I am in a non-smoking room (I believe it's a non-smoking hotel) there is a pervasive smell of smoke in the room. Perhaps it's coming in from an ill-sealed window? 3) Right next door to the hotel is a Burger King that seems to be some sort of neighborhood hot spot. Last night there was such a loud, unruly crowd hanging out there I wondered how long it would take before a fight broke out and the police were called. 4) A lot of touches in the room and bathroom seem slipshod and geared toward saving the hotel chain money and not toward guest comfort. Case in point: the butt-ugly glaring compact florescent light bulbs in all the fixtures in the room. There are dozens of brands of LED light bulbs that give off much better, pleasant and flattering light. The light these bulbs give off is as harsh as a grocery store at midnight. They give off a light that is the polar opposite of the word 'welcoming.' If there is such a thing as 'hostile light' these bulbs emit it. Another case in point: one gets one tiny square of soap in the bathroom. That is it. No other amenities. I came back to my room after being gone all day and found my sad sliver of unwrapped and largely used soap next to the sink crying out, 'Finish me!' I am all for cutting back on waste but would one fresh, new, TINY square of soap really put the Best Western out of business? A few positives: 1) The bed is comfortable 2) It's close to the highway Other than that, this hotel has been one of the more unrewarding experiences I've had. I will think twice before staying at a Best Western again.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving us such a thorough review. We really appreciate your feedback. Our wifi is actually very high speed, but can lag due to volume of guests or interference on the part of apple products' safety features (for some reason they don't seem to get along very well with our wifi at times). We are aware that it can be an issue and are working to resolve it. I'm sorry for any other inconveniences you encountered during your stay. Our guests' comfort and satisfaction are top priorities for us and I'm so sorry to see that we didn't live up to our standards during your stay. If we can be of any help in the future, don't hesitate to reach out. - Guest Services

"Comfortable stay"

4
23/09/2017

Our room was large and comfortable. The hotel was clean and well run. The only glitch was those horible polystyrine plates and cups at breahfast time. Other than that the breakfast was great. Plenty of parking, and a roomy foyer made arriving a doddle.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello geoffreym536, Thank you for your stay with us. We are glad to hear that besides the plates and cups, the rest of your stay was wonderful and comfortable. We hope to see you again sometime in the future so we can continue to provide great service! Best wishes!

"good but could be lot better."

3
22/09/2017

Clean modern decor and spacious rooms. Convenient freeway access location. Unfortunately the light bulbs in the room were cold blueish white. It is a shame because the room furnishings were very attractive. Not a very helpful response when requesting softer pillows!

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We are glad that you appreciated our modern decor and spacious rooms. We do apologize that the rooms were not providing enough lighting for you and the pillows were not up to your softness standard. We hope see you next time you are in Portland!

"Clean new hotel"

4
21/09/2017

This is a clean, comfortable new facility situated close to I-5 about 15 minutes drive from downtown Portland. Like most new hotels it smells a bit like cleaning products but the AC and heating clears that out

"Trying to do their best"

3
17/09/2017

We had gone to Portland to be with my grandniece at her wedding. Our check in went simply, but they didn't have any rooms closer to the elevators since I have difficulty walking. I requested this when I made reservations almost 1 month before our stay. I mentioned this but they did not change our room even though we were going to be there for 2 more nights. Plus the beds were harder than most granite surfaces. When I contacted management they put 2 mattress pads on where 20 more were needed. I will not stay there again without my own mattress pad if at all. They could have done so much better but failed miserably. The only redeeming factor was the continental breakfast they served.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for choosing to stay with us on your trip to Portland. We try to accommodate guest requests, but we assign rooms the night before and sometimes are unable to find a suitable room available. I sincerely apologize that you were not given a room that met your needs. We appreciate your feedback and will strive to use your comments to improve. - Guest Services

"Comfortable - pleasant stay"

4
17/09/2017

I booked online. I had a late check in due to travel delays. Desk clerk was very accommodating. They called me to assure me no matter how late I got there my room was ready. When I got there i needed a store where to buy at 3am basic things for my trip desk clerk very knowledgeable directed me to the right place.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello martinmA5288MX, Thank you for your stay with us. We are so glad to hear that the staff were helpful and accommodating when checking in at such a late time. We hope you will stay with us again sometime in the future and hopefully will be coming in at a much more reasonable hour. Best wishes!

"1st time in Portland"

5
16/09/2017

Our room was spacious and stylish, with comfortable beds and soundproof windows. Pretty generous breakfast. Staff was very friendly and competent. They have a computer with a printer available to the customers, so, we were able to print tickets to a show.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Irina B, Thank you for your stay with us. We are so happy to hear that you not only enjoyed the room but that staff was also very friendly and competent. We are also glad to see that you were able to make use of both our complimentary breakfast and business center. We hope to see you again sometime in the future and until then best wishes!

"GSWS 2017 Portland OR."

4
14/09/2017

I had a pleasant and enjoyable time for the amount of time I spent in the room. The Staff Members was friendly and helpful when needed. Lighting in the bathroom could be, perhaps should be brighter when looking in the mirror, (doing hair, make-up, final check ;-). Had to use the heat lamp on order to brighten the vanity area.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our team at Best Western Inn at the Meadows, thank you for choosing to stay with us during your time in Portland and for taking the time to leave us a review. I'm so happy to hear our staff was helpful to you. I will definitely pass along your suggestions regarding light in the room. Thanks again and we hope to see you on your next trip to Portland! -Guest Services

"Very nice (and cost effective) alternative to downtown Portland"

4
11/09/2017

Before I start the review, I want to say that I am a Marriott Platinum and go to great lengths to stay at Marriott properties. I have not stayed at a Best Western for years before this stay. Not only did Best Western match my platinum status they offered a fine property at a very good price. I was in town for a week long softball tournament and one of the set of fields was directly behind and walking distance from the hotel. I originally was going to do light rail to downtown Portland and walk to the fields, but I ended up getting a car which was the right call. Portland as you may know has a big homeless problem and though I never felt unsafe there were homeless everywhere including downtown. As other reviewers have said, you can walk to the light rail station (about seven minutes), but you will pass plenty of homeless along the way. Anyway, here is the hotel review in my normal PRO and CON format: PROS: 1. Friendly staff 2. Large, comfortable room, very nice king bed, Direct TV with a million channels, microwave, refrigerator, and safe (nice touch) 3. Nice bathroom, soap dispensers instead of those little bars of soap. 4. Free parking 5. Free internet (kinda slow at times) 6. Free breakfast, scrambled eggs, sausage potatoes, oatmeal, cereal, usual breads and muffins. 7. Large outdoor hot tub (didn't use) 8. Even though the hotel is near the expressway, it is just far enough way that you do not hear it. 9. With no traffic, nine (9) minute drive to downtown Portland. (did this several times) 10. Inexpensive compared to downtown Portland and nearby hotels (I paid $110 a night) 11. Free shuttle to and from airport which is pretty cool considering the airport is at least six miles away. CONS: 1, No workout room. 2. No pool 3. Area (while not unsafe, just a little sketchy as others have said.) If you have a car no problem, and even if you don't there are restaurants within walking distance. 4. If you have to drive to downtown Portland during the day(I didn't) traffic on Hwy 5 North to Vancouver starts backing up by 1 pm and is jam packed until seven pm. I could see the highway from the fields and the amount of traffic going north in the afternoon was as bad as San Francisco traffic. I am glad I decided to stay here rather than the Fairfield Inn (Marriott Platinum remember). I was concerned about the reviews of the Fairfield due to the noise of the freeway. During the softball tournament both the freeway and Fairfield were visible and it looked like the Fairfield was right on top of the freeway, so I believe I made the right call. Cheers! Marius

"1st time in Portland"

4
11/09/2017

It was my first time in Portland to visit my daughter and saw this hotel through Groupon. It received a lot of nice reviews so decided to stay there for the price. I think it's a nice place to stay for the price. The free breakfast that's available was very good, the coffee on the second day was better and hotter. We didn't have a car but we did use Lyft and one day used the MAX system for $5 all day which was just up the street. The mattress could have been a little firmer and the TV would cut out about every 15 minutes, but didn't spend too much time watching it. Overall, it was good place to stay.

"Better than I expected"

4
11/09/2017

I expected more of a motel atmosphere, not a full hotel experience. I was pleasantly surprised. I found the scent wafting in the hotel corridor a nice touch. The hotel staff was very courteous and friendly.

"Great hotel."

5
10/09/2017

My husband and I stayed here for 3 nights. It was one of the cleanest hotels I've ever stayed at. Our room was large and comfortable. We appreciated the microwave and refrigerator. Breakfast room was very nice, with a good variety of food. I wish the Portland Meadows race track had been in operation,but we missed it by 3 weeks.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Carol32832, Thank you for staying with us. We are so glad to hear that you not only found the room large and comfortable but very clean as well. We strive to make sure our rooms are at top cleanliness and are delighted to see that we rank so high for you. We hope to get to see you again some time in the future and hopefully it'll be at a time that you can catch some races at the track next door. Best wishes

"Nice Hotel"

3
06/09/2017

Very Nice hotel. A little bit of an issue with homeless in the area. Rooms are very nice, and comfortable. Will stay here again for sure. Breakfast and wifi worked very well for me. Good restaurants nearby also

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello T3745QMbrandons, Thank you for staying with us. We are very glad to hear that you had a great stay with us and that it all worked out well for you. We do apologize about the slight issue about the homeless, however the city of Portland is working hard to get the issue fixed and find a more permanent place for them. We hope to see you again sometime though in the future and best wishes until then.

"Best Western Inn at the Meadows"

5
05/09/2017

I stayed at the Best Western Inn at the Meadows in Portland, OR when attending a soccer tournament. The service was excellent; the bed was extremely comfortable; and the breakfast served was very good.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello nicolinam275, Thank you for staying with us. We are so glad to hear that you had a great say with us. We are always striving to provide excellent service and are happy to hear that you both enjoyed the beds and the full hot breakfast served. We hope we see you again sometime in the future whether for another tournament or just to visit Portland. Best wishes!

"Travel Group"

4
05/09/2017

The Hotel is a convenient place close to the Portland Intl Raceway and not far from the Airport or Portland via car or LRT. We recommend the LRT. It is clean and the staff are helpful. The value is better with a reservation in advance.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello 506randals, Thank you for staying with us. We are so glad to hear that you enjoyed your stay with us and that the hotel was in convenient proximity to your needs. We are also glad to hear that you were able to make good use of our light rail train system which we always suggest as a means to explore the town! We hope to see you again sometime in the future and best wishes.

"Good stay"

4
04/09/2017

Clean, polite, friendly. Internet sometimes a bit slow for YouTube streaming, otherwise easy to connect. Was able to hear muffled conversation on one side of the room. With those caveats, would not hesitate to recommend, and will definitely stay again

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello jocelynt999, Thank you for staying with us. We are so glad to hear that staff were polite and friendly and that the hotel was nice and clean. We hope to see you again sometime in the future. Best wishes.

"Great Hotel"

5
04/09/2017

Exceptiinally friendly and helpful staff. The hotel had a shuttle to airport and max train. Room was clean and comfortable. Worry free. Quiet and slept great. Breakfast was good. Serve yourself but great variety.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello S9842JAmichellem, On behalf of the entire staff, we would like to thank you for taking your time and sharing your experience with us! We are so happy to hear that you enjoyed your stay and found our staff friendly and helpful - that is what we are here for! Very glad that the shuttle worked out for you great - that is one of our assets. We hope to see you next time you are in Portland. Sincerely, Guest Services.

"Too far out of Portland"

3
30/08/2017

We should have checked location. Near a Walmart, this hotel was miles away from downtown and area we wanted to visit. Bed was comfortable, and room was clean. Room was large. View was looking at Walmart delivery. Breakfast was good.

"BW Inn at the Meadows"

5
30/08/2017

This hotel had great staff. The breakfast was really good and the breakfast room was very clean. The room itself was on ground floor because we had our dog with us. The room was really nice and had pergo flooring so the rooms they set aside for people traveling with pets did not have the pet urine smell. Our stay was a good stay. Close to everything. The only thing was it is in a very seedy part of town. Saw homeless people all over the place and panhandlers everywhere. They were not in the hotel parking lot though. Not sure I would stay there again due to this issue.

"Not the best Best Western I've stayed at..."

3
30/08/2017

Where do I begin? I've stayed at a number of Best Westerns in my time, and this might be the lousiest one. The Pros: the price, and the large selection of breakfast items offered. The Cons: (1) The walls are PAPER THIN. My friend and I stayed here twice over the course of several days (because of the price) and stayed in two different rooms on the first floor. We could hear everything that was playing on the tv in the adjacent room, and the footsteps of whoever was above us was as loud as hell. This was the biggest downfall of this hotel. (2) In the second stay/second room we stayed in, the bathroom light did not work, and they would not fix it upon request. (3) The breakfast room doesn't offer enough seating for the amount of guests that were in there when we were (around 7 am). Final Take Away: I would not stay here again, and I would not recommend this location to anyone. Sorry, Best Western. :-(

"Terrible outdoor surroundings"

3
28/08/2017

Its located in the homeless section of Portland. Panhandlers, grungy outside, and overall poor surroundings around it. Did not feel safe walking out to car. Great staff, and great breakfast. Overall age of building and rooms is old. Newer amenities, however still not a newer property. New paint didnt hide the old age of the property. Fan in bathroom didnt work.

"Slamming metal doors"

3
28/08/2017

Stayed on bottom floor. All doors are metal and automatically slam shut people go in and out. The noise shakes the walls I was awakened at 7 am by a family opening and slamming the door, going in and out for at least a half hour. Would not stay here again because of that!

"3 Nights in Portland"

4
24/08/2017

It was a good clean but very basic Best Western. I would like to have had a pool as opposed to a large hot tub and a workout room. The breakfast was average with no change over the three days. It was also a little hard to find as the hotel signage was inadequate and we actually drove past the entrance based on the directions from our GPS.

"Nice hotel, would stay again"

5
24/08/2017

This hotel is very clean and has attractive rooms. My bed was so comfortable. The breakfast was the best complimentary breakfast I have had. Location near airport was convenient for me. If you are going to spend a lot of time downtown I'd stay in the downtown area.

"Hard to find but worth the effort."

5
23/08/2017

Our room was large and very clean. It had room darkening shades that were wonderful. So nice to sleep in a dark room. This hotel has panels on the roof which provide 30% of the needed power to operate. Wish more hotels did this. Also the breakfast was good with several choices.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving a review. I do apologize that our hotel can be hard to find. Unfortunately most GPS apps tend to redirect you to our back entrance instead of the front, though we do try to make our signs visible. I'm glad you appreciated our efforts to keep our hotel green and you enjoyed our breakfast. Thanks again for staying with us and we hope to see you again on any future trips to Portland. - Guest Services.

"Our Stay"

4
23/08/2017

We used our rental cars navigation to get us to the BW hotel. As we were getting close we needed to pass by a Motel 6 where unfortunately several homeless people had made an encampment between their chain link fence and the street. No different than other big cities. We traveled another 200 yards and saw the BW property. We were pleasantly surprised. The hotel's exterior was very nice with well manicured landscape. The staff was helpful and we received our room key quickly. The room was clean and done in a more modern motif. The restaurants were within walking distance. Overall I would say here again when visiting Portland. Thank you for a great experience.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
I'm thrilled to hear that we were able to provide you with a great experience! Thanks for leaving a review! We work hard to keep our building and grounds in good condition, so I'm glad to see it was appreciated. I'll pass along your compliments to our staff. We hope you'll choose us again for any future travels to Portland. - Guest Services

"Comfortable Portland Hotel with great breakfast"

5
23/08/2017

My family and I stayed 5 nights at this hotel to see the eclipse, visit friends and to enjoy Portland, Tillamook, Astoria and Mt. St. Helens. It was a comfortable, welcoming place and there was an outstanding breakfast buffet every morning with eggs, potatoes, meats, cereals, fruit, etc. The staff were all friendly, helpful and courteous. We enjoyed our stay very much. The MAX is only 2 blocks away and we used it twice to travel to downtown Portland.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for taking the time to leave a review and for choosing us for your trip to Portland. So glad you got to enjoy the eclipse with us! I'm pleased to see that our staff were helpful to you and that you enjoyed our breakfast. I'll be sure to pass along the compliments to our staff. Hope to see on your next trip to Portland! - Guest Services

"Mixed review."

3
17/08/2017

They picked me up at airport on time and very easy. They found me a room without having to wait until 3 pm. Everyone was very helpful at checkin but one of them got a real attitude at checkout. Very good at helping me with my mobility scooter. The room was nice enough but dark for my taste. Didn't try the breakfast buffett so can't comment. The main thing that really bothered me was going to the light rail station I had to pass a homeless camp which made me uneasy. They didn't try anything but it was unnerving. Portland has a real homeless problem but that is not the hotels fault. Just be aware.

"Very pleasant stay."

4
17/08/2017

The breakfast was good, but it was always very crowded. Only on the last day did a staff member tell us there was another room down the hall we could sit in. No recycling facilities which was shocking.

"Portland Best Western"

4
17/08/2017

Good hotel, not the best location if you're working in or near downtown Portland, OR. Some good local restaurants nearby and the typical big box stores right around the corner which is very convenient. Hotel looks newly renovated and very well maintained. Breakfast was very tasty and one of the better, limited buffet types I have had in a long time. I have to say that other than location relative to the office in North Portland, it was a pleasant stay.

"Great place in Portland "

5
14/08/2017

Less than 10 minutes from downtown, this Best Western was wonderful. Recently renovated, excellent service, quiet, delicious breakfast buffet. The only issue I had was the hot tub is still out of date style wise, but it was still functional and hot.

"Cigarette smoke"

1
13/08/2017

This is not a non-smoking Hotel. As we walked down the corridor you can smell that this is a smoking hotel the room reeks of cigarette smoke. My daughter had asthma all night. Would have been better did you sleep in the car.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for taking the time to leave a review. I'm so sorry to hear you encountered issues with other guests smoking. We do have a $500 fine to discourage our guests from smoking, and if the smell was discovered in another room, those responsible would've been fined. Again, I apologize for any inconvenience. - Guest Services

"Nice Place at Great Price"

4
09/08/2017

My wife & I went to a wedding in Portland, Oregon last weekend and we stayed at the Best Western at the Meadows. This is a very nice hotel & the staff was excellent, very helpful & friendly. The free breakfast was very good. I have 1 complaint, no swimming pool. One of the hottest weekends & a pool would have been heaven. This hotel is very close to public transportation. The yellow line train is about 1/4 mile from hotel. We did not have a car, so we used the public transportation everywhere we went. Very convenient, very inexpensive, clean & efficient. Once we figured out what to do, getting around was no problem. This made our stay in Portland memorable. We were able to see quite a bit of the City this way. I would stay at the Best Western at the Meadows the next time we visit Portland. Our room was clean, large & very comfortable. As I mentioned above, it was one of the hottest weekends, so the air conditioning was perfect. Lastly, there was a bar next door. How perfect is that?

"Great hotel "

5
09/08/2017

Staff knowledgeable and helpful. Rooms were spacious, clean and quiet. Location within walking distance of several hood restaurants. Quality complimentary breakfast. Located right off interstate to get to tourist areas easily.

"Best Western Inn at Meadows"

2
09/08/2017

Although it looks like the inn has possibly been updated recently, the upholstered furniture in the room was quite worn and shabby. The AC was fairly noisy, the employees were not particularly friendly. However, the biggest issue I have is that they charge a $500 "incidental" fee against your credit card that won't be credited back to your account (according to the staff) for up to a week. Other BW hotels we stay at don't do this and we are Rewards members as well.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We thank you for your review and do sincerely apologize if you faced any inconveniences you faced during your stay with us, and try to make all of our guests' stays comfortable. Unfortunately, every Best Western is operated differently and have different policies.

"Portland Oregon"

5
09/08/2017

Great hotel, close to the airport, shuttle to airport is provided, clean and beautiful rooms. Complimentary breakfast offered, you will like it! Air conditioned rooms, when the maid service is done, they have a supervisor to double check and make sure that the rooms are in top notch condition for the newly arriving guests. Good restaurants are also in walking distance of this hotel, you will not go wrong with this selection.

"response to questionnaire"

4
08/08/2017

A very good hotel. Easy access from Major highway. Great location, with services nearby. We found this place online and were happy with our choice. We were a bit misinformed in that we were told we would get the lowest advertised price and intimated it was for the duration of our stay. However reality sets in when you come to pay, and find that there are two advertised prices, one for weekends and one for weekdays, and the weekend price does not carry over.

"Alan Braverman"

5
03/08/2017

My family was quite pleased, with our accommodations. at your hotel. There was also ample parking, and the breakfast more that satisfied our collective appetites. The people working at the desk, helped us with all our concerns.

"Just passing through"

4
03/08/2017

The location was not near the airport and in more of an industrial area. But for a one night spray, everything was adequate. Good staff, clean room. The breakfast was a bit substandard, but. Reasonable selection.

"In Remodel Phase"

3
02/08/2017

The hotel exterior looks like a hospital or commercial building. Homeless people rummage through the trashcans in broad daylight at the entrance of the lobby. Reception staff was unfriendly. This hotel is still under a major remodel. There is construction materials in public rooms, the carpets are worn and dirty. The room we were in was updated and clean. The bed was comfortable. Noisy air conditioner unit with a thermostat that ran the air conditioner on and off all night long making it difficult to sleep. The rooms don't have any views, just the parking lot or another hotel. Did not eat breakfast. Hard to find the newspapers in the morning. They were hidden in the construction material area. Great if you are looking for a no-thrills place to stay near the race track and I-5 and don't mind the homeless people milling around.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our entire team at the Inn at the Meadows, thank you so much for taking the time to leave us a review.We appreciate your feedback. I'm so sorry that our staff seemed unfriendly to you and that our hotel appeared under maintenance during your visit. While we are constantly making improvements and updates, the majority of our remodeling has been completed. Thank you for choosing us for your stay. We hope to see you again on your next visit to Portland. - Guest Services

"Average"

3
30/07/2017

Would rate this an average hotel, relatively clean, though the carpets were a little dingy. Beds and pilllows were rather hard and traffic to and from the downtown area if Portland was crazy! Trip to the airport however was smooth sailing and access was easy. Breakfast was great. Would recommend for those needing a decent hotel before or after a flight. Not necessairly for families looking for easy access to Portland attractions.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello X4965YDshannonr, Thank you for staying with us. We are currently in the middle of a remodel and do plan to get to the carpets hopefully sometime soon. Unfortunately the traffic in Portland has become a bit of an issue over the years as the city grows however there is a Max light rail train station less than a mile from the hotel which goes directly into the downtown area and throughout the city. It is something we often suggest for our guests as a means to bypass dealing with sitting in the traffic. Hope you will consider staying with us again in the future as we would love to see you again! Best Wishes!

"Very comfortable hotel"

4
29/07/2017

Not being familiar with Portland I attempted to get a hotel near the Moda Center for ease in traveling to and from the venue for a concert. We have a few requirements such as an in room refrigerator and a pet acceptable hotel. The distance looked ok and the room had the necessary necessities. The property exterior was well maintained, there was adequate and convenient parking and the lobby was clean and well designed. The room, beds, bathroom and interior were clean,comfortable and welcoming. The front desk staff was friendly, patient ( with no feeling of being rushed even though there were people in line waiting to register) and very helpful. The only issue that bothered me was the draconian agreement required to be executed upon registering which indicated $500 fines for certain "offenses. I can understand issues must be addressed due to others who have taken advantage of the hospitality of the hotel, but it still was shocking. One example was the hotel retained the right to call animal control and have a pet confiscated if left unintended in the room. The other issue that bothered me was the crowded feeling of a "free for all" in the breakfast room. However, these issues being what they may I would stay at this Best Western again and would feel comfortable recommending it.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Jkracow, Thank you so much for your stay with us. We are so happy to hear that you had a nice time and an easy commute to the Moda Center. Sorry if there was any confusions about any of the hotel policies. We do try to advertise them on our site as well as make sure our guests are fully aware of them. We never have had an incident with calling animal control and always call guest first before any situations with dogs. We only say we will call them in the case that we cannot reach the guest and there seems to be something wrong with the animal and at the safety of our own staff would rather have a professional handle the situation. We apologize though if there was anything that came across misleading with that. We hope to see you sometime in the future though and would be happy to have you stay again. Best wishes.

"Super clean and convenient"

5
23/07/2017

The hotel is close to downtown Portland, about 5-10 minutes by car. We had a very clean room with lots of space. The microwave and fridge were welcome amenities. We were traveling with a pet and the wood floors were great.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our staff at Best Western Inn at the Meadows, I want to thank you for taking the time to leave a review. I'm thrilled to hear that you enjoyed your stay and that you found our pet-friendly room to be convenient for you. We hope to see you upon your next visit to Portland. - Guest Services

"Great placs"

5
23/07/2017

Had a great visit! Hotel was very clean and nice employees! It was nice to have the Max train and bus system nearby. There are two restaurants nearby, gas station convenience store also. Wish there was a pool on the property however. The variety of options for breakfast was nice and food was good.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving us such a nice review! I'm so happy to hear you had a great visit and enjoyed our location and breakfast. We hope to see you on your next trip to Portland. - Guest Services.

"Nine place"

4
23/07/2017

The location is nice and there are a lot of places to eat but need to chose which restaurant. The hotel is clean and nice staff, the bed is good and the laundry is clean and useful. Oh, the breakfast is good too.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our staff here at Best Western Inn at the Meadows, I want to let you know that we really appreciate you taking the time to leave a review. I'm pleased to hear that you found your stay with us nice and we were able to provide you with a clean and convenient experience (and that you enjoyed our breakfast!). Should your future travels bring you back to Portland, we hope you'll choose to stay with us again. - Guest Services

"Best Western Inn at Meadows Portland Oregon"

5
21/07/2017

Thank you for making our stay comfortable. Great breakfast in a clean organized manner. Staff was courteous and helpful and made our stay enjoyable. We made reservations on a short notice and was accommodated well.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello 755joannm, Thank you for staying with us. We are so delighted to hear that you had a great and comfortable stay! We hope to see you again sometime in the future should you come back to Portland! Best wishes!

"Better Hope that Guests Above you Fall Asleep Early"

4
21/07/2017

All in all a nice place and a good location, although the area has a fair share of transients milling about. The rooms are nicely appointed and it has a good update, but there is a good deal of internal noise if you are on the lower floors. Every time someone above walks or moves above, there is noise. If the guests turn in early you will be lucky but if they do not, you may have a restless night. Very large complex. Carpeting needs updating in halls and stairways.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Boystowtraveler, Thank you for your stay with us. We are glad to hear that you liked the hotel. We do apologize if you had trouble sleeping due to excess noise above you. We do have a strict noise policy within the hotel so if it's something that is consistent and unbearable we do ask guests to let us know so we can try and resolve the problem quickly. We are also in the process of remodeling the hotel and we do plan to get to the carpets sometime soon. We do hope to see you again sometime and hope you will chose to stay with us on your next visit to Portland! Best wishes!

"Clean and updated but pricey for average"

3
20/07/2017

The hotel is fine if you need to be right by the Expo Center. We had a problem with our AC and it causing some severe allergies in both me and my friend from overnight use but that I'm sure is an easy fix for the hotel. The odd thing was the vending machines. 1st floor gave me one warm soda then took my money for the second, which the hotel gave me back. Second floor was empty, then I had to go to the 3rd floor for a working machine. Overall my stay was ok.

"Great hotel and staff"

5
20/07/2017

Was in the hotel for the annual stp. The staff were very accommodating and welcoming. There is a pool and hot tub. The rooms were pleasant and clean. The bed was comfortable. There was a fridge and microwave. There was no elevator to the second floor. I would stay again. Restaraunts and stores are within walking distance.

"Be sure you get a cancellation number!!!!"

1
19/07/2017

We booked this hotel through Booking.com for 4 nights in June. I cancelled on March 13, 2017 either through Booking.com or direct with the hotel and made a notation on the .com reservation form. Unfortunately, whomever I cancelled through did not give me a cancellation no and I got charged for one night. No one will give me a refund or acknowledge my honesty. So beware. I will never book through through Best Western or Booking.com again. In all of our world travels we have never been a "No show". I did get an inquiry from Booking.com that we did not show up so I told them I cancelled direct with the hotel. There was no follow up when there was time I could have proven through phone records that I cancelled. Now too much time has elapsed to get phone records from that far back. So beware, get a cancellation no.

BWPortland, Public Relations Manager at Best Western Inn At The Meadows, responded to this review
We're so sorry that you experienced problems in cancelling your reservation. Unfortunately there are no notes anywhere on your reservation on our end of things to indicate someone tried to cancel it. It's possible that you tried to cancel through Boking.com and they never communicated with us. We apologize for the inconveniece. - Guest Services

"best western inn at the meadows"

5
19/07/2017

Our stay at this best western hotel was fabulous. We had a great stay. It was very comfortable, had great breakfast and a staff that was very accommodating.Our room was very clean and the daily service was always efficient.

"Great Experience"

5
18/07/2017

The breakfast bar was typical hotel breakfast, fast check-in/check-out, friendly hotel staff. I will be staying here on future business trips. I recommend this hotel to anyone going through the Portland area.

"Did not honor rate"

3
13/07/2017

Because of internal poor bookkeeping, after I was quoted over the phone and received a confirmed reservation via email confirming the price at the corporate rate my company receives, I was denied that rate upon check-in and was told "your company is in breach of contract because they didn't stay the number of nights the past 5 years that they agreed to, to receive this rate." I argued that someone from their office should have called the company to discuss this long ago, and that their poor coordination is not my issue. To no avail...I was stonewalled by the manager. The best rate they gave me was $60 more - I was furious but stuck there...I've stayed at this hotel for over 10 years...never again!

"Modern upper mid-range hotel"

4
11/07/2017

3 story hotel with elevator, modern decor, excellent condition throughout. Large breakfast room. Hot breakfast included with room rate. Guest room was average size. Window opens. Refrigerator & microwave in room. A/C unit with digital controls. Ample accessible electrical outlets in room. Complimentary shuttle van to MAX Yellow Line Delta Park/Vanport station (a 7 minute walk from hotel), and PDX. Restaurant adjacent. 2 blocks from I-5 exit 306, but little traffic noise noted when window is closed. Room rate was on the high side for Best Western properties. But this Best Western was more upscale from many other Best Western hotels which I have stayed at.

"Good place to stay"

4
11/07/2017

We stayed for two nights while visiting Portland last week. The room and hotel were clean. Breakfast was fine and what is expected at a Best western. The hotel is convenient to the tri max and was a 15 minute ride to downtown. No complaints and we felt it was a good value for where t was and convenience to the city.

"Slightly less than ordinary"

3
11/07/2017

If settling is your style, then be my guest. The room's "ok", the grounds are "ok", the breakfast is "decent"(when there is product available), linens and amenities lacking. Decent $59/night room. Front desk girls, they ROCKED!!

"Not worth the money."

1
10/07/2017

My impressions, starting with arrival: I was impressed by the solar panels on the roof. I noticed that the electricity savings were NOT passed on in the form of a lower cost per night. We were greeted by a swarm of houseflies at the entrance to the hotel lobby. The elevator smelled strongly of crayons. We stayed two nights and the smell did not get less intense at any point. There was an air freshener in the elevator, but the smell was actually less strong closer to it, so it was not some strange Crayola-branded air freshener... the smell was independent of the air freshener. This may be a positive or a negative, depending on the guest. The elevator stops 1 or 2 inches above the 2nd floor... use caution, step down. The floors in the hallway are bumpy and uneven. Do not attempt to navigate the hallway while intoxicated. Do not use the wall for support, as there are currently (as of 7/9/2017) holes cut in the drywall, presumably for some electrical work. Also some of the hallway fire doors are warped and bowed... I don't know if that's a hazard or anything, but certainly a quality control issue. The floors in the room were bumpy too, but I didn't notice it as much as in the hallway. The bed was very hard; the floor was nearly as soft as the bed. The TV has satellite service, but programming was limited to 3 actual TV channels and the rest were infomercials or PPV. The remote control was in a white translucent bag that said "fresh remote"... I'm not sure if that means it had been sanitized or just that it had been placed in a bag. There are no literal "meadows" anywhere in sight to justify the "at the meadows" in the hotel's name. The closest things to meadows were the Burger King in the parking lot and the Lowe's visible from the parking lot. Yes, those aren't very close to meadows. The highway noise was ridiculous. I'm not sure if the hotel was by an onramp or what, but all night I was treated to the sound of motorcycles accelerating. The price was obscene, even with the $10 discount I scored through Groupon. For about 2/3 the price I could have stayed at any number of hotels on the Oregon coast overlooking the ocean. The price was absolutely not commensurate with the quality of the hotel (it was "ok") nor the desirability of the location (it was not). The staff, based on my very limited interaction with them, seemed as nice as I've encountered in any similar hotel.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We're so sorry to see that you didn't enjoy your stay with us. Since we are located near the Portland Meadows Racetrack we added that on to our name so people could take advantage of how close we are. We do have Delta park behind us and the river is also close by. As a result of being close to the river, as well as a wildlife refuge, we do tend to have a few flies in our lobby during the summer. We are also close to I-5 and that causes some freeway noise, but it makes our location convenient to our guests traveling through Portland via car. We thank you for your stay and hope to see you next time you visit Portland so we can rectify any problems you had during your stay.

"Clean Hotel, Odd Location, Poor Lighting"

3
06/07/2017

This Best Western property appears to have been updated and is clean; however, the lighting within the guest rooms is dim at best in the bathroom and dressing area. The only way to have decent lighting in the bathroom is by turning on the heat lamp, which of course makes it too hot to put make-up on/get dressed. The best lighting is in the "work area" of the room and it is still inadequate. The hotel is located very close to a horse racing track and appears to cater to tour groups (mostly senior citizens during our stay). The breakfast is ample and well-stocked, but finding a seat is almost impossible. The hotel is located in an odd little block that is not easy to get into or out of and one most travel further than expected for services (other than Walmart). If your staying for a quick overnight it's fine. Any longer and other hotels would be more convenient.

"Nice Hotel"

5
06/07/2017

Nice Hotel, Very Clean and good service. Great value for Money. Breakfast is very good and comes complimentary. I stayed in this chain twice and have been happy with best western both the times. No complaints whatsoever.

"Great Portland Stay"

5
05/07/2017

Hotel is not too far from PDX (about a 10 minute car trip) and not too far from downtown (about 12 minute car trip). Simple decor (lobby could use a bit of upgrading). Room was clean and comfortable, didn't have any problems while we were there. Great to have roller shades that are day and night shades. Good selection of breakfast from pancakes, eggs, potatoes, oatmeal, yogurt, hemp milk (yum!), etc. Food was seasoned well so not your typical common plain fanfare but something more special. Next to a Shari's if you are craving pie or something else (opened 24 hours). Next to a Wal-Mart if you need any supplies or forgot some tolietries. Overall, clean and safe area to stay if you don't want to pay an arm and leg to stay in downtown. Would stay again on our next visit to Portland!

"Shabby"

3
04/07/2017

Carpet was threadbare and questionably clean. Broken shade. Chair with exposed foam and ripped. Executive suite was a disappointment and a waste of the extra money. The breakfast was the only value for our stay.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
We're sad to hear that you didn't enjoy your stay with us. We do apologize that you didn't find the executive suite to your standard. We're always making improvements and updating our rooms, so we hope you'll consider staying with us again. - Guest Services

"Bday party "

5
02/07/2017

My 3-night stay was great. My room was clean and the staff was great. The breakfast is a bonus, all of the food is fresh and yummy. I will definitely book at this location again! I had an issue with the TV, couldn't change channels with remote. Andrea came right up and re-programmed the remote.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello bellboo2, Thank you so much for stay with us. We are so happy to hear you had a great stay and that everything was fresh and yummy. We are also glad that you were able to have some help with the issue regarding the television remote. We would love to see you again and do hope you do decide to book with us again some time! Best Wishes!

"Terrible Customer Service regarding Low Rate Guarantee"

1
29/06/2017

I booked a stay at the Inn at the Meadows on BestWestern.com earlier this week, then found a cheaper rate on a different website later that day. Remembering that Best Western purports to offer a 'Low Rate Guarantee' on their website, I contacted Best Western to have them match the lower rate I found. I've now spend three days emailing back and forth with customer service to try and get them to honor their guarantee. They've come with excuse after excuse after excuse why they refuse to honor the guarantee, and each time after I read through their terms and conditions and point out that their reasoning isn't supported by their own terms and conditions, they move to another reason and the process starts over again. It is maddening and clear that their 'guarantee' is meaningless and they just make things up and hope their customers get frustrated and give up trying- I know I did. I cancelled the original reservation and instead of re-booking at the lower rate I found on my own, I'll find another hotel to patronize that doesn't go out of their way to jerk their customers around.

"A night in Portland ORegon"

5
29/06/2017

The remodel turned out excellent. Everthing is new and modern. It looks like a brand new hotel. The hotel is great. The staff was efficient and friendly. The only problem is the location. It is on the north end of Portland and getting there is difficult due to the horrible traffic on I-5

"Great Breakfast"

4
29/06/2017

The area is somewhat industrial and the entrance driveways to the motel are not inviting but this motel is very clean with nice rooms and a GREAT breakfast; best I have seen at a motel in a while. Our bed was a little hard for our liking but very clean and inviting. The parking lot was crowded from all the guests but did include electric car charging spaces should you need that service. A very nice value not far from the airport.

"Looks Can Be Deceiving!"

5
27/06/2017

I was on the last leg of a business trip and I was exhausted. I have many positive remarks. The room was very large and comfortable. The appointments were beautiful and the bed was incredibly comfortable. The exterior looks like the back of any hotel, but the inside is beautiful. The breakfast was wonderful with a large variety. Everything was hot and delicious.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for staying with us and for leaving a review. We're thrilled that we were able to provide you with a quality stay. We'll be sure to let our staff know you enjoyed their breakfast. We hope you'll choose us again on your next visit to Portland. - Guest Services

"Excellent Service and a Nice Stay"

5
27/06/2017

The staff were friendly and professional, and the room itself was clean and comfortable. The hotel is just across the Oregon border from Washington, so it was easy to get downtown or back up to Vancouver, WA, without having to fight too much traffic. Overall, we were very pleased with our stay, and a great value.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for leaving a review. We pride ourselves in being in a convenient location and we're glad to see that it met your needs. We'll be sure to pass along your compliments to our staff, too! Hope to see you on your next visit to Portland. - Guest Services

"NEXT STAY WILL BE HERE"

5
22/06/2017

Very clean and wonderful atmosphere. Helpful staff. A variety of food for breakfast. Our room was very quiet where we were. Updated and modern room. Nice to have a shuttle available to the airport. The beds were really comfortable.

"Portland 2017"

4
22/06/2017

This was a great place to stay! We gathered for a family wedding and a large group of us stayed at the hotel. We received a great rate, rooms were awesome and the breakfast was good with lots of options. Staff were helpful and friendly. Would recommend this hotel.

"Convenient location"

5
22/06/2017

Loved this location for the convenience of traveling around the area. Close to the airport. Walking distance to the MAX. Easy in and out to the freeways. We used this location to visit the Zoo and other downtown locations and then the next day drove the waterfalls drive down the 84. Nice, clean comfortable hotel.

"Thiefs! Rude!"

1
21/06/2017

Horrible bed so asked to change rooms, left something behind and was told "the maid makes a report if something is left" and there was nothing. I sent my husband down to look and they magically found it in lost and found. When we checked out two days later I again forgot something and got the same run around that no report was made about the maid finding anything. This time we were all the home so I couldn't send my husband to check himself. They told me there is nothing I could do about it. Dismissive thiefs!!!

"Late Flight/Overnight Stay"

4
21/06/2017

I needed to pick up my spouse at PDX late after 10:00 p.m. Since our home was too far out of town to drive safely we arranged to stay at the Best Western at the Meadows because of its "Pet Friendly" accommodations. Our experience was positive from check-in to departure. Great experience met our needs.

"Pleasant stay"

4
15/06/2017

My family and I stayed for 2 nights and booked 2 rooms. Both rooms were perfectly clean, as well as the bathrooms, the location is not that bad I suppose, I'd say about 10-20 minute drive depending on the traffic. I also find it convenient that its right next to Walmart and Dollar store, as well as some dining restaurants. Each rooms has microwave and fridge, so that's a plus. I guess the only con I have is the room rates, some rooms goes up to $200+, which is almost the rate as some of the hotels in downtown area, but because our trip is during summer vacation, most of the hotels are already booked. If we hadn't gotten a deal from Groupon, we'll probably would have skipped this one. Overall, we had a pleasant stay.

"Good Value "

5
15/06/2017

Will Recommend to Family and Friends This property is conveniently located next to the 5 freeway and is a short distance away from points of interest. It took less than 10 minutes to Pioneer Square. It is close to restaurants, a WalMart, gas station, and Jantzen Beach. The room was very clean and the bed and linens very comfortable. We had 2 queen beds in the room and had 4 pillows each bed. Towels looked new, the shower had a nice, strong flow. Parking is free on the lot in front of the inn. The breakfast was the same each day but it was hearty and filling - I enjoyed the pancake machine. :) This is not a fancy property. No frills, no extra services, no restaurant on site. However, the room is impeccably clean, the service friendly, the location convenient. This is a great value for your money. This i

"Convenient to everything"

5
15/06/2017

Location was great, close to shopping and restaurants were in walking distance. Rooms large and comfortable. Breakfast was better then most. Staff super friendly. Minutes away from Jantzen Beach and I-5.

"Weekend in Portland"

4
13/06/2017

Usually my husband and I stay closer to downtown Portland but we had so.eBest Western gift cards so we stayed here. Itwasvlean, friendly staff, free parking,free breakfast (we did not try) Bathroom has good water pressure,quiet and good black out blinds. We were on 3rd floor beside vending machines I was worried about noise but it was quiet. I think the hotel is a bit $$ especially withCAD exchange for it's location and being so basic .... no frills. Easy access to I5 and two All American style diners in walking distance. Odd locale, not much close by not even a Starbucks. Overall pleasant stay.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you so much for leaving a review. We're glad you enjoyed your stay with us and are happy we were able to provide a good location for you. We'll pass along your compliments to our staff. Hope to see you on your next trip to Portland! - Guest Services

"Family friendly overnight"

5
13/06/2017

Rooms are very spacious with lots of modern amenities. We thought the mirror with backlit light was a neat feature. Enjoyed the breakfast- perfect for our two-year-old. The location is not ideal for tourists but the drive from the airport wasn't too far. It felt strange going through most of the industrial parts of Portland to get here. I would definitely recommend it, The value is a good price.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Blushing C, Thank you for staying with us. We are glad to hear that you enjoyed our recent more modern renovations to our rooms. We are also glad to hear that your whole family was able to enjoy the complimentary breakfast. We hope to see you again some time in the future should you come back to Portland. Best Wishes!

"Clean, Modern, and Friendly with a great location and price."

5
08/06/2017

Title says it all. Everyone was very friendly and everything was clean, comfortable, and modern. The free breakfast was much better than I was expecting. For the price and location from Vancouver and Portland, this place just couldn't be beat!

"Hotel's ok, Customer Service is Horrible!"

1
07/06/2017

Booked a king size room and shortly before arrival, our son decided to join us. I called hotel to request be switched to a double bed room, which I had already verified was available. Was outright told no and that I needed to cancel and rebook through our rental agency. Problem being, they no longer had deal available. I called back hotel and asked for hotel manager. Now understand, I work in Customer Service. I know what you can and cannot do and how some rules are made to be flexible, especially if there is no negative impact on the business. Manager pretty rudely told me nothing can be done. Really? You can't switch me into an available room and made no effort offer a compromise in any way? You and your chain have pretty much lost my business and the only reason that even one star was given is that the hotel was ok. I cannot believe with so much competition you would leave such a bad taste in a possibly recurring customer's mouth. So now instead of applauding how accommodating and welcoming this hotel was, I can only give them a negative review for their total lack of service. Take heed and learn from next time, if it's not hurting your business, trying satisfying the customer.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for choosing us for your stay in Portland. We try to accommodate guests as much as possible, but unfortunately some third party reservations are not possible for us to change. We sincerely apologize for the inconvenience. - Guest Services

"A mixed review"

4
07/06/2017

This hotel has been renovated very well. The rooms are large, the bathroom is clean and modern with a good shower and the bed is super comfortable. Breakfast was above average Best Western in a bright, modern dining room Check in and check out was quick and easy but a smile from the check in girl would have been appreciated. While we were staying the wifi was not working at all for quite some time one evening, one of two washing machines and driers was not working resulting in a queue to do washing and the pool spa was not in operation due to a new filter being needed. The hotel is very convenient for access to the Interstate and a train into downtown Portland but the area to get to the train is a bit scary. There are a few places to eat next to the hotel but the one we tried was terrible.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for your feedback! We're sorry for any issues you experienced due to maintenance. We do our best to keep everything in working order, but we sometimes have to have unplanned maintenance or wait for the right part to get in. We're glad to see your stay was overall enjoyable (we'll pass along your compliments to our breakfast staff!) and hope you'll choose us again on your next stay in Portland. - Guest Services

"Nice Hotel"

4
01/06/2017

A very nice hotel. Very clean. Good location easy access to restaurants and shopping. The room was clean. The Breakfast was good. The internet in the room I had a good signal. The staff was very friendly and helpful. The only problem was the room was to pricey.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Judy S, Thank you for staying with us. We are very glad to hear that you had a nice time at our hotel and that it was in easy access to the things you needed like food and shopping. We hope to see you again sometime in the future if you ever return to the Portland area. Best Wishes.

"What a dive!!!!!!!!"

1
31/05/2017

Poor management, poor building condition and we left without staying and checked into a place down the road. Pool and Spa were the same thing and both/it was out of commission any way. Reservation was taken on phone wrong, damaged fire door just outside of elevator with hole in wall and the dining room area was also a storage area. Local Management offered nothing but stories and charged full price for 2 rooms not used. My wife, I and one of my daughters could not work with general manager. Corporate BW comped one night with points and was very customer service oriented.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Bart1776, Thank you for staying with us and we are sorry to hear that things did not go as well as they could have gone. We do not have a pool at this location but there is the outdoor hot tub which is stated on our site to be down for maintenance for the time being. We are hoping however to get that back opened soon. There does seem to be a bit of confusion about our dining area. The room mention is in fact just our overflow room for additional seating and our breakfast room is the larger room with the windows directly across from the front desk. We are currently in the middle of a remodel and we are storing a few things in our overflow area but that has yet to cause any disruptions with our breakfast crowds. We apologize again though that things were not as you hoped. Best Wishes.

"Clean and comfortable"

5
29/05/2017

The hotel is easily accessed from the interstate. Very modern decor and clean. Bed was comfortable and room was quiet. 2 wonderful restaurants just across the Parking lot. Just a short jaunt to downtown without the price of downtown.

"Great stay"

4
29/05/2017

Upon arriving the grounds are clean plenty of parking , clean lobby the hallways to the room a slightly dated but the room seems to have a new Renovation the room has a refrigerator and microwave which is a plus if you get food to bring back to hotel room. Buffet style breakfast including every morning with great selection and complementary shuttle ride to and from hotel.

"Best Western Meadows"

4
27/05/2017

Nice hotel; good room, clean and comfortable. Nice personnel, For a motel breakfast the provided breakfast was outstanding. drawbacks twice had two room reservation and both times the rooms were separated and on different floors. The "pool" is a joke, it is about a twelve foot hot tub and always out of service (at least during my two stays); the business center is, to put it mildly, modest. One computer with a stand up and read on the wall screen. It did function to print boarding passes for the Alaska Air flight home. Overall; pleasant and comfortable; just don't expect a pool or working hot tub or whatever that concrete pond is supposed to be; don't expect much from the "business center."

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello floydw672, Thank you for staying with us. We do always try to put guests who requests rooms near each other as close as possible though it unfortunately is not a guarantee that we can always accommodate depending on how busy we are. However, if you try and put the request in a few days in advance, we usually are able to accommodate that easier. We do not have a pool at our location but we do have an over-sized hot tub that is usually open year round though it has been on maintenance for a bit as it does state on our site. We hope though that you will consider us again in the future should you come back to Portland. Best Wishes.

"A great BW Inn"

4
25/05/2017

We only stayed for the one night and it was a very pleasant stay. The front desk people are very friendly and we had a large room with a very comfortable king bed! But again, there was only one comfortable chair, while there was place for a large sofa!! And another gripe, the plastic cups!! If they only could put in proper drinking glasses, if would be so much better. Breakfast was also very basic, although there was a bit more choice then other BW we have stayed in.

"Bday vacation"

5
24/05/2017

Room was great it had a microwave and a fridge. Bed was super comfortable and I was so happy that they had dark shades since I love to sleep in. I was able to open the window to get a good breeze so I didn't have to use the a.c that much. Parking lot was big and was close to food locations and shopping right around the corner. Staff was super friendly and you always felt welcome. I would recommend this location to anyone that has kids and couples.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving a review! We're so glad that you enjoyed your room and that our staff were helpful! We hope to see you again on your next visit to Portland. - Guest Services

"Nice room and good breakfast"

4
24/05/2017

The lobby was very clean and decorated nicely, the room was large and clean, and the breakfast had good choices. The only problem we had was the out of order hot tub (there is no pool) that wasn't disclosed until we were ready to go in. We would definitely stay there again, we'll just verify the hot tub is open before booking.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving a review. We're so sorry the spa was out of order. We do our best to have it available, but unfortunately we had a maintenance issue with it while you were here. We're glad to see you enjoyed the rest of your stay and hope tol see you on your next trip to Portland! - Guest Services

"Convenient and comfortable"

5
24/05/2017

Nice place to stay outside of the city. Surprisingly good breakfast! Good home fries. Trees outside the window provided nice privacy. Typical Best Western experience. The staff was friendly and helpful.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our staff at Best Western Inn at the Meadows, thank you so much for the review. We'll be sure to pass along your compliments to our breakfast staff; they'll be thrilled to hear you enjoyed our breakfast. We hope to see you again on your next visit to Portland! - Guest Services

"You feel pampered just by walking in the door! For a reasonable price!"

4
23/05/2017

We needed a hotel reasonably close to North Portland to meet some friends but convenient to continue on traveling north to Washington State. The hotel was a little hard to figure out from the outside, but we were so surprised by how elegant the interior lobby, rooms, and facilities were! Our double queen room was very spacious. We liked the bedside clock that had (dimmable) clocks faces on the top and both sides! Good flat-screen TV and lots of cable channels. The shower had wall-mounted dispensers of body soap, shampoo, and conditioner that smelled nice and were high-quality. Breakfast was better than average. Our room was at the very end of a hall and our Internet connection was non-existent. The room was very dark, especially at night. The room lighting is simply not adequate. Other than that, it was great!

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Thank you for taking the time to leave us a review! We're so glad you enjoyed our hotel and can't wait to see you again on your next visit to Portland. We apologize for any issues you encountered with the wifi and we appreciate your feedback on the lighting in your room. - Guest Services

"Nice, clean and comfortable hotel with a reasonable price. "

4
17/05/2017

My sister, son and I stayed here for two nights and found it to be very clean, comfortable beds, and quiet. They offer a free full breakfast. The mornings we ate in the hotel we had the choice of a variety of cold cereals, juices, scrambled eggs (had some good seasoning in them), country potatoes, yogurt, oatmeal with toppings to choose from. , coffee, tea etc. the hotel sits back from the road so it's very quiet. It's a pet friendly hotel. If I had one thing to change it would be the lighting. The lighting needs some improvement. Otherwise, this is a great hotel for a very reasonable price.

"COMFORTABLE and CLEAN"

4
17/05/2017

This is my third trip to Portland in one year, and I'm committed to the Inn at the Meadows. It is handy to everything I need. It is clean. The staff are very helpful and (in my experience) cheerful. The beds are comfortable. The windows open and the window shades are designed so you can make the room as dark as you please. Both my wife and I prefer to stay on the upper floors not facing the Inns own parking lot. It seems to be more quiet and less light. Highly recommend this establishment for business of pleasure.

"Okay hotel"

3
17/05/2017

Our family stayed here for two night while traveling to Portland. It was an 'okay' hotel for the price. The beds were comfortable and it was quiet. My daughter and I used the hot tub. We made sure we took showers right after as the water had a tinge of green so I am not sure how often the chlorine level is checked. It did have a chlorine smell. We would probably stay there again if in the area. It was safe and quiet. Took a Lyft into Portland too which was really convenient.

"Attending grad ceremony"

5
16/05/2017

Friendly and professional staff members at this hotel. Breakfast was satisfying and staff at breakfast were friendly as well. Rooms were clean. We needed assistance with unlocking our safe in the room. We had mistakenly entered our code incorrectly and apparently causing safe to immediately default to safe mode. We couldn't unlock our safe and we needed to catch our flight in 2 hours. The staff immediately sent someone to assist us, head Maintanence guy. He was very friendly, polite and professional. He was able to reset safe so we could retrieve our items. Thank you all.

"OK Location, Good Value Hotel just outside of Portland"

4
13/05/2017

This hotel is located near the Delta Park/Vanport Max station, it is about a 5 min walk from the station to the back door of the hotel through the parking lot of a family restaurant. It takes only 30-40 mins to get to downtown Portland by the Max Light Rail. It feels a little bit unsafe at night as there are no shops or houses between the hotel and the station, but it is an easy walk otherwise. There are some restaurants, a Burger King and a few shops like Walmart around the hotel. The room was spacious and clean although there was nothing fancy about the room, just the ordinary, Best Western quality. It is not a bad place to stay, it is definitely worth the money compared to the expensive downtown Portland hotels.

"Good hotel - safe, clean and quiet"

3
10/05/2017

Have stayed here many times because it is close to work. It is safe, clean and quiet. The desk staff are very helpful and nice. The breakfast which is complimentary is your basic breakfast food but it is fresh and hot. The only down is the carpet needs replacing especially in the stairway and hallways. Bed is comfortable.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello pott1432, We are glad to see that you enjoyed your stay. We make sure that all of our staff is ready to help and making sure that the hotel is in great shape. We are working on plans to make a few more renovations with the carpet. Hope to see you again! - Best Wishes

"Great stay"

5
08/05/2017

Good customer service on checking in, and breakfast staff. Clean, modern large rooms, which were recently renovated. Free parking, internet service and a variety of foods for breakfast. Good hearty breakfast with lots of variety.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Hazel P, We are glad to see that you enjoyed our staff. We will make sure to let them know how great of a job they have been doing. Hope to see you again next time you are in Portland! - Best Western Inn at the Meadows

"Close to transit, airport and quick drive to downtown and interstates"

5
08/05/2017

Enjoyed this property as it was quite quiet. It's a 5 min walk to the train and than the whole transit network. Each interstate is just a few minute drive away and downtown was about 10 minutes. Airport is just to the NE so the location is perfect except it's not central in the city. Breakfast room is very big with a good selection of tasty food, potatoes are great. Nice large hot tub and rooms are very spacious with tons of storage. Really enjoyed our stay and would gladly stay again

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello ElementTent, Thank you for choosing us! We are just a few minutes drive from most attractions in Portland. Even using public transport is just a short 5 minute walk from the hotel. Glad to see that you enjoyed breakfast, we will make sure to congratulate our team. - Best Western Inn at the Meadows

"Pleasant Surprise"

4
07/05/2017

This location has been recently renovated. The rooms were modern, bed comfortable, shower wonderful. Good choices for breakfast. Helpful staff. Only concern: very poor lighting in the bathroom and thin towels. I was impressed with the overall experience. This was not a BW Plus, yet the breakfast was a FULL breakfast. The lobby is bright and airy. The room was large. Turning into the parking lot is tricky: The sign, although huge, needs to have a large lighted arrow indicating where the driveway is. Too early: Burger King lot. Too late: Shari's lot.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Lorri W, We are glad to see that you enjoyed the recent renovations we have had. We are planning on adding more light to the restrooms. Hopefully we get to it soon! Hope to see you again. - Best Wishes

"Great stay and helpful"

5
05/05/2017

The hotel is a clean quite and nice! Has a great location to get around Portland and highways to all around Portland. Surrounded by great restaurants and close to shopping and fun places to visit and see!!!!!

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello joshrK1261IE, Thank you for staying with us. We are so glad to hear that you hand a good time and were able to have some fun while visiting Portland. We hope to see you again sometime on your next visit to the city. Best Wishes.

"a great stay"

5
04/05/2017

travelling to Portland on business, and this hotel is a great base of operations...close to highways accessing the city, minutes from the airport, restaurants are close, the hotel is clean and well maintained...a win all'round...and I will definitely be back

"Very Comfortable accommodations in out of way location"

5
03/05/2017

Last moment decision to spend the night in Portland. Taxi driver had difficulty finding the hotel (from the Airport). Greeted by friendly and knowledgeable staff. Room was spacious (suite like), modern deco and fairly new. Bed was very comfy. I don't know whats around because I checked in at 1am and checked out at 7am but there is a Sherrys across the street where I had a steak dinner. The full breakfast was included and was better than average.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
On behalf of our entire staff at Best Western Inn at the Meadows, thank you for choosing us for your stay in Portland. Thank you for your review! We're so glad you enjoyed your time with us and hope you'll choose us again the next time you're in Portland. - Guest Services

"Good night's sleep"

4
03/05/2017

Obviously recently updated (and in process). Room is clean, staff is friendly. A lack of vending, but convenience store - and several restaurants- is located within a very short walk. (if there is vending, I never found it). The furniture is pleasing, but not necessarily comfortable. Hotel was quiet, bed is comfortable, and the breakfast was good.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Thank you for leaving a review. We're so glad you enjoyed your time with us. If you choose to stay with us again on your next visit to Portland (and we hope you do!) we do have vending machines located on each floor. - Guest Services

"Great bang for your buck"

4
01/05/2017

I chose this property based on reviews, pics, and price. Not surrounded by the best choices of eating establishments but there are some options other than fast food. Nice amenities; missed the free breakfast due to late wake-up; not hotel's fault though so I'd stay here again.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello robinbZ9096AR, We are glad to see that you decided to stay with us! There are a few other great dinning locations within a few minutes from the hotel. We hope you visit us again! - Best Wishes

"Nicer on the inside"

4
28/04/2017

We stopped here as we were traveling through. We were very satisfied with both the room and breakfast during our one night stay. The room was clean, and had everything we needed- good lighting, water pressure in the shower, and very clean. I also liked the counter space. The inside of the hotel is nicely remodeled and the rooms and beds are up to date and comfortable. Good value.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello travelingmomof2teens, Thank you for staying with us. We are glad to hear that you had an enjoyable stay and that we were able to provide everything needed for you. We hope to see you again in the future on your next visit to Portland. Best Wishes.

"Loved our suite!"

4
25/04/2017

We recently stayed here for a four night stay. I was very pleased with a our suite - we traveled with our teenage daughter who had homework to do and stays up late so it was really nice to have separate spaces! We had a sliding screen we could pull closed. My daughter said the pull-out sleeper sofa was not very comfortable (I would not recommend it for sleeping on if you are older and/or have back issues) but she loved having her own space with a desk and her own TV! We were right next to the elevator and I never heard anything! Our room was exceptionally quiet! The room was clean - yet one of the chairs had a black stain right in the middle of the seat! Seems like it would be worthwhile to put a new chair in or just take it out (I would not have known!). Also I like A/C heating units that have a constant fan option and this one did not. I also like a strong fan in the bathroom and this one did not have one. The carpets in the hallway were a bit worn. The breakfast was fine for a hotel breakfast - a variety of items and a pancake making machine that was really cool! They did serve the same thing every morning which got a little tedious but their eggs were seasoned and fairly tasty! The location was close to the freeway. The location was actually pretty quiet even though there was a lot of commerce in the area. There were a fair amount of homeless on the outskirts of the commercial area but they seemed pretty quiet. The staff at the hotel were very helpful and polite! I would stay there again.

"Pretty good stay"

4
25/04/2017

Overall my stay was fine. My only complaint would be that ubering everywhere was a bit expensive. So the location is meh. If you're driving then you'll be fine. I traveled alone & felt very safe durning my stay.

"Great deal for a modern and specious room with breakfast"

5
24/04/2017

Stayed at this hotel as it is in close proximity to the Mall, Children's Museum and the Zoo. This hotel is clean, renovated, and modern with spacious rooms and excellent breakfast. It also has an oversized outdoor hot tub. We had an excellent stay.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello N1457SFannam, We have been making many changes to the hotel. It is great to see that you enjoyed them! Our locations is just a few miles away from most locations either by driving or public transit. We hope that you visit us again! - Best Wishes

"Bring earplugs; avoid the second floor"

3
22/04/2017

The second floor is convenient to get to because it has luggage carts and an elevator but some rooms overlook the lobby and sound may carry. Also soundproofing seems poor. I went to bed early, to be woken by tv sounds from adjoining rooms at midnight! I got up and put on ear plugs which made it better but not great. Also, I could hear night train sounds...The matress seemed hard, but maybe that was just the lack of sleep. Other than that, breakfast was good, furnishings were new and the place was clean. The location is ok-near a restaurant you can walk to, but the adjoining area seems to be a homeless gathering place...

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Renee002, Glad to see that you enjoyed many aspects of the hotel. We can certainly arrange to place you in a room away from the lobby or on a different floor. - Best Wishes

"Other People's Pets"

3
22/04/2017

Be forewarned, you could get stuck next to a guest with dogs that bark all night. No sleep is possible even with earplugs. Dog owners should be relegated to a separate area of the hotel so that other guests can sleep!

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Virginia T, We are sorry about the inconvenience you had with the pets in the area. We usually don't have such a hard time with them. We will make sure to inform all of our guests with pets our barking policy and ensure to enforce it. We welcome you to stay again so we can hopefully offer you a better stay. - Best Western Inn at the Meadows

"Great deal, if booked far enough in advance"

4
19/04/2017

We booked a suite, with a separate room for our daughter. It was only $89/night, but we did get it 6 months in advance. The other room is separated by an accordion-type partition, so it's not really sound-proof, but it's nice to get some privacy. The master bedroom has a king size bed, and the other room uses the couch as a pull-out bed. It worked out well for our daughter, as she could stay up late doing some homework, while we relaxed in the master bedroom. The location is very convenient for Portland. We didn't end up driving more than 15 minutes or so to get to any attraction, or get to the University of Portland campus, where our son attends college. We visited the Alberta district, downtown for the usual Powell's bookstore stop and to stop by Voodoo Doughnut and the Rose Garden, for the touristy triad. We spent four nights in this hotel, and it's very comfortable. The bed is a little firm. The towels in the bathroom have a nice high thread count, and are fluffy. The housekeeping staff was always friendly and prompt. The free breakfast was fine. The scrambled eggs seemed to be real eggs, and they have a pancake machine that will server up a pancake with a single button push. They also had cereal, milk, oatmeal, juices, sausages, potatoes, muffins, yogurt, and fresh fruit. We had breakfast there several times during our stay, and it was always tasty and clean. We'll definitely stay here again, if we get pricing as we did for this stay - totally worth it. There is a mini-refrigerator and microwave in our room as well, although we didn't really use them. My only negative is that a couple of blocks away, there is a whole street of vehicles and tents where it looks like homeless folks live. We had no issues at all during our stay, and our vehicle was secure, but it's just something to keep in mind when wandering around. There's a Burger King just next door, and a Shari's Restaurant (family diner type of place) as well. There are also a Chines and a Mexican restaurant within walking distance of the hotel. Definitely recommend staying here if you're visiting Portland for a day or two.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Joe G, We are glad that you chose us! It is definitely better to book in advanced as that usually gives you the better rate. It seems like you were definitely busy during your stay in Portland. There is so much to do but unfortunately not enough time! You definitely got a lot done. We are proud to say that our breakfast is done fresh every morning and the eggs are real, cracked every morning :) Portland unfortunately has a homeless problem, we hope that the city does something about it as it affects most of the areas, specially downtown. We offer many promotions during the year, so be on the lookout for any of our great rates! We definitely hope to see you on your next visit to Portland. - Best Wishes

"Hotel Conveniently located, great staff."

5
19/04/2017

The staff was great, the hotel was quaint, my room was large and spacious and my bed was very comfortable. Breakfast was loaded and the potatoes were amazing. I enjoyed my stay and appreciated the kind service of the staff.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Tatiana B, We are glad to see you enjoyed the hotel! We will make sure to congratulate our staff. We hope to see you again. - Best Western Inn at the Meadows

"Always get sick here"

1
18/04/2017

Caters heavily to the Asian market. Every time I stay here I come down with some sort of virus! Will never stay here again! Don't stay unless you want to get sick and ruin your vacation or business meeting. Biggest asset is their location and this hotel need to be thoroughly fumigated. This was noted in my last review but they didn't correct the problem. There are an abundance of options in the area

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello F7289KXbobg, Thank you for leaving a review. We are proud to have guest from many different cultures come to our hotel. It gives us the opportunity to learn about their customs. It is the first time we have heard about getting sick from coming to the hotel. As always, we take all matters serious and will make sure to have a professional visit the hotel. With that said, we notice that you are here during the Portland Swap Meet. The Portland Swap Meet gathers around 50,000 people from all over the world. Most of the items being sold are used and probably go through many hands. While we cannot be certain where you got sick from, the Portland Swap Meet may be a good guess. We love to see returning faces and hope that you give us another try. - Best Wishes

"Immaculate and Friendly"

5
15/04/2017

Everything about the room was clean and comfortable. No view, but great black-out shades that allowed afternoon naps. Overall quiet, day and night. The free breakfast buffet was a full meal and the help there constantly kept it tidy and full. All the help were polite and helpful as we needed info on transportation and dining (several options nearby). We'd stay there again going to Portland. A very short drive to the Light Rail station, free parking and only $2.50 for an all-day pass that got us anywhere we wanted in Portland. So the hotel is convenient to the airport and light rail. A great place to stay.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello F4160QPsandrah, Thank you for staying with us here at the Best Western Inn at the Meadows. He are glad to hear that you had a comfortable stay and that all the employees were polite and helpful. We are also glad that you were able to make use of our transit system close to the hotel which we always recommend to our guests who are on a budget or simply don't want to deal with driving. We hope to see you again in the future and on your next visit to Portland! Best Wishes.

"Consistently good service and clean rooms"

5
14/04/2017

We left our son's mattress pad and my charger there and realized it once we headed back up to Seattle. I called them and they told me they would look for it and called me back and even emailed me to let me know that they hadn't seen it yet but will definitely keep an eye out for it the next day. They called me back the following day to tell me they found it and shipped it to us at no charge. I am so pleased with their customer service. This is our 3rd time staying at this hotel and we will continue coming back every year. Their rooms are very clean and the staff is always friendly and welcoming. We love this hotel:)

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Christina P, Thank you for staying with us and we are glad to hear that you were able to get your son's mattress pad back quickly. We hope to see you again in the future during your next visit to Portland! Best Wishes.

"Great place but didn't treat us long-term clients well at all"

5
11/04/2017

Great rooms every year we have attended a couple of annual events. Great breakfast. Clean. We've always reserved for the next year but now they insist we do it on line. You guessed it-already booked for when we need it next year..two phone calls to customer service reps met with unhelpful and rude desk agents. We will take our business elsewhere after staying here for many years.

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello oregontraveler2016, We are sorry about the experience you had. We would most definitely want to see you again next year! We did not have the rates loaded for next year as it went online first but we can certainly make a reservation for you at the front desk. Hope you change your mind and we see you next year. - Best Western Inn at the Meadows

"Very good rooms"

5
10/04/2017

Excellent rooms. Very good and spacious. Also located conveniently close to the highway. Locations is very close to downtown as well. This is probably the best Best Western that I have ever been to. Really impressed

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Sony K We are glad that you enjoyed your stay here. It is great to see that you found this to be a great place to stay! We hope we can continue seeing you. - Best Western Inn at the Meadows

"RATES"

4
09/04/2017

Rates up 30 % Rewards program was stay two night And recieve a comp night Now you must stay a minimum of eight nights for a comp room Is the stay worth it any more???? Food OK WAffels would be far better,

BWPortland, Front Office Manager at Best Western Inn At The Meadows, responded to this review
Hello Jp D, Best Western has many great promotions throughout the year. At time there are gift cards during your stay and sometimes there are free nights. Hopefully there will be more promotions during the year. - Best Western Inn at the Meadows

"Night before flight"

4
08/04/2017

Always a great place to stay the night before a flight. Easy on and off freeway access. Nice complimentary breakfast available. Close to max line to go downtown. Next to 24 hour restaurant. Shuttle to airport in morning.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Kathy N, Thank you for your stay with us. We are happy to hear that you had a great time before your flight and hope to see you again in the future. Best Wishes.

"Was a Nice Stay"

4
07/04/2017

The hotel was doing a bit of a remodel while we were there as well as a school group. The room was nice, could use a bit more of an upgrade. The hallways for sure need an update. They kept the school group on the 1st floor which was nice but boy was the breakfast sure crowded.

BWPortland, Guest Relations Manager at Best Western Inn At The Meadows, responded to this review
Hello Ronald R B, Thank you for staying with us and we are glad to hear that you found the room nice. We do plan to continue renovations throughout the hotel and do plan to get to the halls soon. We hope to be able to get a chance to see you again in the future and hopefully the remodeling will be more updated by them. Best Wishes.

"Great quality for the money"

5
26/11/2016

I was very impressed with this hotel. It was quite attractive, very clean, and everyone was very helpful. I would recommend it highly! I wish I had been closer to downtown ,but the Max was very helpful!

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello violacynthiac, Thank you for staying with us. We are glad you were impressed by the hotel and we would love to possibly exceed your expectations even further on your next trip to Portland! Best Wishes.

"Clean, accommodating, great value"

5
24/11/2016

This hotel is great for a stay in a city...it is close enough to the downtown core for a quick drive but far enough away to be quiet. Room was spotless, fridge worked well, internet was fast. The breakfast was good, but they use and automatic pancake machine that is a bit on the slow side, so get to breakfast early if you want pancakes.

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello N9694AMcatherinem, We are happy to hear that you had an enjoyable stay with us. We think our proximity to the downtown area is a great option for our guests who want to be close to where everything is at without having to pay the high prices of being in the center of downtown. We would love to see you in the future and hope you will consider us again on your next trip to Portland. Best wishes.

"OK hotel"

4
24/11/2016

Not as great as other BW hotels we have stayed at, but OK. Staff friendly and helpful, pretty quiet in spite of closeness to main thorough fare. Stayed there because it was close to the airport for our flight back to Colorado

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Annak1946, We are continuously making improvements to our hotel. We hope that you can visit us again so you can see our improvements. We will make sure to our staff know that they did a good job. ~ The BEST WESTERN Inn at the Meadows.

"Comfortable and good value"

4
16/11/2016

We recently spend a weekend at the Best Western Inn at the Meadows. The front desk service was friendly and helpful, and the shuttle service was fine. It is important to book ahead, as the shuttles are small and this hotel is really quite a distance from the airport. We did a dry run of trying to use public transit on the way back to the airport the day before our departure, and it was a pain, so we booked the shuttle. Public transit - the MAX is accessible and is about a 10 - 15 minute walk from the hotel. You do have to walk under a couple of overpasses to get there, and up a flight of stairs, so you will get your daily step-count up. The MAX runs very frequently and the area is well-lit. It is a bargain at about $5.00 per day for adults and half of that for seniors. The room was clean, comfortable and quite and the bed was just right. Breakfast was decent and was served from 6 am to 9 am. We would stay here again.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello OakmondeVictoria, Thank you for your stay with us. We are happy to hear that you were comfortable in the room and that the staff were not only friendly but helpful as well. We think the Max/TriMet system is a great way for guests to get around Portland and are glad you were able to utilize it during your stay. We hope to see you again on your next visit to Portland! Best Wishes.

"Bad service. Dirty bed sheets."

1
16/11/2016

Upon arrival Cindy at the front desk was outside smoking, so we had to wait for her to finish her smoke before checking in. She was not friendly nor did she seem to care about customer service. Our bed sheets had a stain and she told us I'm the only one here so you have to change it yourselves. She didn't seem bothered that it was 2 am in the morning and we had just finished a long drive and now have dirty sheets! She left the desk to smoke, but couldn't leave to change our sheets! Bed service, bad hotel, breakfast okay. But I will not ever stay again or recommend.

"Good value"

5
16/11/2016

Hotel is located in a quiet neighbourhood close to Walmart and easy access to I-5. Staff are friendly and attentive. It's the best complimentary breakfast buffet that I've had. We stayed here many times in the past and will continue to do so. Very good value.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello SimonmY6449YK, Thank you for stopping by and leaving a review, we're always excited to hear about our guest's stays! We are happy to see you our location was convenient for you and that you enjoyed our free hot breakfast. Thank you for being a loyal guest at our hotel and we hope to see you again next time you're in Portland! ~ The BEST WESTERN Inn at the Meadows.

"Twice and just as nice"

4
16/11/2016

This was my second stay with the BW in Portland and we enjoyed our stay once again. The staff is friendly and helpful. Our room was clean and spacious. The location, though a bit remote from downtown, is convenient to the highway. We used a Groupon coupon and with the included breakfast, this was a very inexpensive way to stay in Portland.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Yaletowners, Thank you for stopping by and leaving a review, it's always great to hear guests returning, we appreciate your loyalty. We are happy to see you enjoyed your stay in our clean and spacious rooms and also took advantage of our free hot breakfast. We hope everything went well for you and we hope to see you again next time you're in Portland! ~ The BEST WESTERN Inn at the Meadows.

"great stay, exceptionel breakfast!"

5
15/11/2016

We had a great stay at this hotel. The room was very spacious which was nice as we were traveling with 2 kids. The breakfast and breakfast staff were exception. We were able to walk to get dinner which was nice after a long day of driving. Very pleased with our visit.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Keltie79, It is great to see that you really liked our breakfast. It is definitely a plus when the rooms are larger as kids usually want to have space to move. Hope to see you again! -Best Wishes

"Great stay with exceptional free breakfast"

5
15/11/2016

We had a wonderful stay at the hotel and the breakfast was probably the best we've ever had. The room was quite spacious which was nice as we were traveling with two kids. We were able to walk out for dinner. Very clean. Nice staff.

"Nice Updated Rooms"

4
15/11/2016

I just needed a place to stay before I flew out. This hotel often popped up in muy searches for a great price, but I had never tried it. Will stay here again. If you need a view out your room, this is not the place. If you want several places to walk to, skip this. If you need a fancy lobby and hallways and elevators, not here. But if you want a good, clean and affordable room where you can get to Vancouver, the Airport, or Portland with ease, this is a good place to stay.

"Fine Print - Beware of Groupon"

3
13/11/2016

I booked our room through Groupon. I originally had another hotel booked but stumbled upon this Groupon so we cancelled the other one so we can save some money. We have two kids, so we booked a double room. To our dismay,when we arrived at the hotel, the front desk told us they had bad news for us. They are going to charge us $10 extra for each child per night. They have to be under 12 to not get charged. And they were aware that information wasn't explained in the Groupon. I have a 13 year old, so the rep said he will cut us a break on him. Very disappointing. I would have kept my previous reservation at another hotel for less money. Also, if you use a debit card, they authorize an additional $25 per night as a hold. The room itself was clean and updated. Breakfast was good. Try not to be on the bottom floors or next to the stairway. We could hear people walking above us all night.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello PerschFam, We do apologize that there was some misunderstanding during your check in. Groupon does offer two queen bed rooms however it does state on their site that they only cover for up to two people. The additional $10 per person that the hotel charges is only to cover such things as breakfast. We also do authorize $25 a night from all our guests staying at the hotel for incidentals. This is just a hold to cover any extra services that our guests may need however the authorization is released at checkout. We hope that this has cleared up a few things and that you would consider staying with us again in the future. Best Wishes.

"perfect"

5
09/11/2016

Enjoyable accommodations: clean, comfy, quiet (on third floor), roomy. Helpful staff.Very nice breakfast offering (but go early to avoid the crowd!) Very comfortable lounge chair and ottoman in the room.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Nalani M, We are glad that the stay was a perfect experience. We hope to see you again in the future during your next trip to Portland. Best Wishes.

"Back in Portland, back at the Inn"

5
09/11/2016

Genuinely friendly staff throughout, accommodating my request for quiet room on 3rd floor, rear of building. Older property with face lift. Contemporary lobby design, updated room furniture, spacious king room with desk, chair, comfy seat and ottoman. Small micro wave and very small fridge without freezer shelf. Wall mounted large TV, adjustable in every direction, good HD picture with limited channels. Efficient A/C, full "lights out" blinds prevent street lights to disturb night time. Updated bath, soap/shampoo/conditioner in dispenser. Breakfast tasted good, selection on par with motel fare, could be improved on to get to the next level and match to rest of the overall hotel experience. Hotel is located six miles from downtown, easy access to interstate 5. Close to airport and easy to get into and out of town. Restaurants, fast food, gas station, Wmart near by in walking distance. Public transportation 1/2 mile to walk. Considering that downtown Portland is a pricey hotel territory, this was the perfect spot and hotel at the intersection of location and price for my Portland/Mount St. Helen/Columbia River weekend.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello HermanTheGerman-inTX, Wow your review was great! We are really glad to see that you found the hotel to meet your need for your Portland/Mount St. Helen/Columbia River weekend. We are glad that you choose us and definitely hope to see you next time you are in Portland! -Guest Services

"High Class Best Western"

5
06/11/2016

The hotel has a five star look. The beds were comfortable and rooms were clean. The Hotel staff were very kind and professional. The location is close to the Portland downtown and the airport. Definitely I will stay again next time I visit Portland.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Bomi K, Thank you for such a great review. We are proud to see that you found both the hotel and staff to be great. We hope to see you again next time you are in Portland. ~ The BEST WESTERN Inn at the Meadows Staff

"Great place to stay!"

5
04/11/2016

Lots of free parking; easy to get to (except for rush hour traffic!!). Terrific breakfast and friendly staff eager to answer questions. Lovely neighborhood for shopping and quick access to freeway. I would stay again. Very quiet and comfortable room, with a window that opened, too.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Linda B, Thank you for stopping by and leaving a review regarding your recent stay with us. It's great to see you enjoyed the free hot breakfast we offer every morning, and also that our location was convenient to you. Traffic can be an issue, however there are alternate means of transportation to town, such as the MAX light rail. It's only $5.00 for the entire day and it gets you access to all public transit with the TriMet company. We hope everything went well for you and we hope to see you again next time you're in Portland! ~ The BEST WESTERN Inn at the Meadows Staff.

"Large, Modern Room with Excellent Amenities"

5
02/11/2016

Our room was large and decorated with very modern furniture and style. I really liked the flat, clean surfaces as it felt and was very clean. The colors used in the bathroom and one feature wall in the main room added a nice flair and the bright pink chair was the perfect accent. One of the nicest features was the lighting in both the bathroom and the main area. Our bed was very comfortable and the linens of good quality. The complementary breakfast area was well stocked, clean and well organized. I felt we got great value staying at this property and would stay here again on a return trip to Portland.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Linda M, We are very glad to see that you found the hotel to be excellent. We have been making many improvements which we see you enjoyed. We are continually making changes and we are sure you will love them next time you visit Portland. -Thank you

"Great Choice"

5
01/11/2016

For the pricing and rating of this hotel it is an excellent choice for staying in the Portland area. It is located near a light rail transit station, and is a short drive from the PDX airport. There are several restaurant and fast food options nearby, and there is a large Wal-Mart a short distance away. The hotel decor was aesthetically pleasing and the bathroom was spacious. The beds were comfortable and the amount of desk/dresser space was convenient. The staff was also gracious and responsive to requests. It's also worth noting their use of solar panels, energy efficient lighting, and recycling service for separated items.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello A'lbus D, We really try our best to stay competitive so our guest can have great value and a great place to stay while in Portland. As you mentioned, we are near many options to eat or look around. We are glad you enjoyed your stay and we hope to see you again! -Thank you

"Dog owner"

1
01/11/2016

Great place for pets. Friendly staff. A bit hard to find, but I drove on Portland City streets. Worked in Portland 35 years ago and five p.m. traffic is even worse. Left for airport st five a.m. So can't report on breakfast -- only had to make one U-turn to find the airport.

"Great location.....large room"

4
31/10/2016

Nice Hotel and with us traveling with pets, we had the ground floor. Only thing we didn't like about the Hotel was the hardwood floors (no carpet, first time encountering that). Not good for dogs that tap, tap, tap along the hardwood floors with their nails - especially at night! Breakfast facilities were nice.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Melinda M, We are happy to see that you enjoyed the hotel. We understand you not liking the wood floor as it can potentially be noisy. We will make sure to let our team know so we can think of ways to better suit our guests. - Thank you

"Hotel on the wrong end of the airport"

3
31/10/2016

Looking at the map this hotel looks to be the same distance from PDX as the Pony Soldier Inn so I thought I'd try it. The trouble is that there is no good way to get to the airport. The GPS took me back across the river to Washington and over to the 205 on highway 14. As the crow flies, the airport is maybe 4 miles away but the routing managed to make it more like 12 miles. The hotel is decent though I greatly prefer the Pony Soldier ambience to the modern art style of the rooms. The room was clean and comfortable though.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello PhilandKaren F, We would like to thank you for your stay here with us. We do often suggest to our guests that if they are going to the airport to take Marine Drive all the way up. It is located right next to the hotel and goes directly along the Columbia river on the Oregon side and also avoids the freeway traffic. It is usually a quicker and more convenient way to go than on the freeway and also gives you a lovely scenic view of the river. We hope that with this new information you will consider to stay with us again. Best Wishes.

"Nice Place to Stay"

5
26/10/2016

As a retired couple, we came to visit our son and stayed here for four nights. The room was large, clean, and updated. The location was very convenient for traveling all around Portland - close to Interstate 5 and the NW area. The staff was friendly and the breakfast had lots of options. We will stay here again!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Basketmommie, Thank you for leaving a review regarding your recent stay with us. We are happy to see you enjoyed our updated spacious and clean rooms! As you said our location is very convenient, we are close to many great spots in Portland and only a five minute walk from the MAX lightrail which can take you to even more places. We hope to see you again next time you're in Portland! ~ The BEST WESTERN Inn at the Meadows Staff.

"Reasonable Portland Hotel with Easy access Downtown"

4
26/10/2016

Overall, a good value, clean hotel in Portland with very easy access to Downtown (by Train). Clean and spacious rooms, free breakfast, free parking and free internet (although it was at times difficult to connect and kept kicking is out). We would definitely consider staying here again in future. Pet Friendly and great for families.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Michelle M, Thank you for leaving a review regarding your recent stay with us. We are very glad to see you enjoyed your time with us and took advantage of our free hot breakfast and free internet. We are within close proximity to a light rail station that will take you right into downtown for many more activities and places to see. We hope you enjoyed your time with us and everything went well for you. We hope to see you again next time you're in Portland! ~ The BEST WESTERN Inn at the Meadows Staff.

"Good"

3
25/10/2016

Rooms were updated, bathroom was large, overall room was comfortable. One downfall is that there were 4 cars that were broken into during our stay (windows were shattered). A guest that had his car broken into said that staff said that the security cameras in the parking lot are not working. Almost felt like it was an inside job, because at no point during our stay, coming and going past the front desk, did any of the staff mention the break ins and to be careful.

"Nice hotel but rude staff member"

2
24/10/2016

The hotel was very clean and our room was large. It came with a refrigerator, microwave oven and safe. We also had a nice view from Room 204 of the trees. The location was ideal. In less than five minutes, we could walk to the Max Train station. However, Jeff treated me very poorly. I am a repeat customer (this is my third time at this property). When I asked him what time breakfast would be served, he said, "At the same time it was the last time you were here." Then I asked him, "What is the Wifi code?" He replied, "It's the same code as last time." When he charged my debit card, I told him, I would like to use my credit card for the hotel charge and he said, "You'll have to wait until you check out to change your form of payment. I already charged your card." He should have treated me better since I'm a repeat customer!

"Good Location"

4
24/10/2016

I loved the location of this hotel and it's easy access to downtown and back onto interstate. I was concerned about the night time noise but they've done a good job in insualting the hotel rooms inside and the hallways.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Tamera J, Thank you for your stay here with us. We are glad to find that our location was not only easy for you to get to downtown Portland but also to get back onto the freeway, cutting down on your drive time. We hope to see you again on your next stay in Portland. Best Wishes,

"Clean and convenient but loud"

2
23/10/2016

The hotel was clean, check in was hassle free and the breakfast was well stocked with many options. I however had an issue with room #114. It is right next to a room that appears to be used by front desk staff. The door was constantly opening and closing at 4:45 this morning, banging on the security latch they use to keep the door from closing. A do not disturb sign on my door indicated that #114 was occupied. We have all dealt with inconsiderate guests at hotels, but for an employee not to realize that the metal on metal banging before 5am could be heard by their customers was unacceptable.

"Good Location"

5
23/10/2016

We were concerned that the location would be isolated or inconvenient. Not so - it was close to shopping, restaurants, our friend's house and easy to get downtown and on to the interstate. Very quiet location. Plenty of parking. Breakfast was delicious and plentiful.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello 22kdka, We are glad to see that you found our location to be great! The hotel is conveniently located close to many areas of interest. Even if you were wanting something a bit farther, we are a short walk to the public system which will take you anywhere in Portland. Thank you for your stay! -Guest Services

"Management is aware of all of the break ins of cars that goes on in there parking lot and doesnt seem to care."

1
18/10/2016

Hotel itself was nice, parking lot security is non-existent and the manager (albert, I believe his name was) is a defensive and arrogant jerk who blamed us for having our car broken into, and told me that he found my criticism to be "personally insulting" - I will point out that this criticism was offered in the presence of my wife and a member of the Portland Police who said I was within my rights to say what I did and it wasn't I his opinion, personally offensive at all. My voice was calm, I didn't make personal comments or insults, and my words were truthful, but "albert" took them as a personal affront. Three other cars were broken into and ransacked the night after our car was smashed open for nothing more than a blanket and a pair of shoes stolen from it. The hotel does not have a legible sign warning people about the property crime in the lot - the sign they do have in a distant corner of the parking lot is rusted and broken in half. The manager said that the lot is patrolled "twice a night", which in Octobers' 12+ hours of darkness, means once every six hours. The security cameras are not monitored despite all of the break ins that go on there. It was a thoroughly unpleasant experience and in 50 years I have never encountered a hotel manager as ignorant as this guy. This "conversation" with the manager occurred at 11 AM Sunday Oct 16/16. We have stayed at this hotel before and found it pleasant, returning again this year - for what will definitely be our last time at this hotel.

"BEWARE; HIGH CRIME hotel, and arrogant manager."

1
18/10/2016

Considerable detail of our experiences during this Oct 14 - 17 2016 stay at this Best Western location have been provided earlier in this review. This hotel is located in a high crime location and hotel management offers absolutely no attempts to deal with the problem.

"Very nice hotel"

4
17/10/2016

Pleasantly surprised by this hotel. Very clean. Large nicely decorated rooms. Spacious bathroom with beautiful vanity and mirror. Friendly and very helpful staff. Breakfast buffet was the same every day but plentiful and good. Location close to train station to downtown, just off main interstate, and had a variety of stores and restaurants close by. Would definitely recommend.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Gail M, Thank you for your stay here with us. We are glad that you found all our recent updates to the decor within the rooms to be nice. We are constantly renovating our rooms to be modern and spacious to our guests approval. We hope to see you again in the future on your next trip to Portland. Best Wishes,

"So convenient"

4
17/10/2016

This BW is right beside I5 with easy on and off access. The beauty of this motel is that it's five minutes walking to the "yellow" train that takes you into Pioneer Square in downtown Portland. The Motel is very clean and the front desk folks were very accommodating with our early arrival. This is the way to see downtown Portland. Don't drive in and spend a lot of money on a city hotel. Stay out and take the train. Fun and cheap. Of course you don't have a great restaurant selection.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello doreenandneil, Thank you for your stay here with us. We are always happy to recommend to our guest without vehicles or even those with who do not want to drive our local public transportation. Our light rail train is one of the best ways to get around Portland and as you mentioned we do think Pioneer Courthouse Square is a great stop for those who want a nice downtown Portland experience. The great thing about our downtown area is that the buses and trams are also very convenient and an all day pass for just a few dollars will give you access to all of them to get around the city and meet all your Portland travel needs. Best Wishes,

"Slightly balding, glasses wearing front desk guy HAS TO GO!!"

2
12/10/2016

The front desk employees are suppose to be the people with the best customer service skills, and this was clearly not the case with this man! First of all, he acted so put out by us showing up to check in it was hard not to ask him if he had a problem! Then when we asked him about hot tub and breakfast hours, look out I thought his head was going to pop off! The rest of the employees do deserve a better rating than given here because they were very helpful, full of smiles, and great to speak with; but honestly, this guy will make me stay else where since he made us feel so unwelcome!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello jwskaggs244, We are glad to see that the other employees were great! We will definitely make sure to talk with our front desk staff to see what may have happened that day. We do have a great staff so we are puzzled as to why one of them wasn't on their best that day. We apologize for the behavior but can assure you that it is not common for any of our staff members to be that way. - Best Wishes

"Really Nice and friendly!"

5
12/10/2016

I stayed for only a few hours overnight but wish I could have stayed longer. The staff was friendly and helpful. The bed was comfy and the room was great. The decor was contemporary and very nice. I will stay here again on my next trip to Portland.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Deborah R, We thank you for staying with us. We are delighted that even though you were only able to stay a short time, you were able to enjoy it. Hopefully we will be able to see you again some time in the future and for a longer period of time. Best Wishes,

"No sleep in Portland"

2
11/10/2016

As diamond card members and using travel points for a room you would think we would get excellent service? WRONG! This hotel chain charged us an incidental hold of $500 because we were within 100 miles of our home. I have stayed at a Best Western 5 miles from my home and charged only $25 incidental hold. They ended up putting a $575 hold on our Amex which is still on to this day. They had no explanation of this $575 charge but they were looking into it, right! The people in the room above us sounded like a heard of horses and monkeys. Cupboards slammed and running back and forth late at night. We had a 275 mile drive ahead of us and got no sleep at this hotel. Where was the management? At checkout we asked about this $575 hold and the clerk asked us if the clerk at check-in swiped our card twice. Isn't that a question they should ask their employee? Lesson is don't stay at this hotel they have no idea what they are doing and the hard beds and noisy customers will ensure you get bad service and no sleep. Vancouver Mall has a MUCH MUCH better Best Western that knows their job and discourages loud intrusive patrons. Beware!!!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Cherrie A, We appreciate your business as a Diamon card member and we in no way wanted to upset you. The charges you see on your account are only an authorization which has been released and you will be seeing it in your account within a few business days. We want for all of our guests to have a great night sleep and we try our best to make sure that the halls and rooms are quiet after a certain time. Sometimes, we can't hear the loud noises from within the rooms so we rely on our guest to let us know so we can take care of the issue. We hope you give us another chance so we can show you that we do try our best to offer great service. -Thank you

"Foodie Trip"

4
11/10/2016

The room was wonderful. It was very clean. It included a safe, microwave and two refrigerators. The hot breakfast was delicious. The negatives would be walking 1/3 mile from the max train in the dark. The hotel was not helpful when asking for shuttle service. We relied on Uber for a lot of our transportation. We asked about guest laundry and we were told they didn't have it, but a few days later we asked another employee and they showed up where it was. Overall, the hotel was a wonderful value. The housekeeping and maintenance employees were exceptionally friendly and helpful.

"Meadows! What Meadows?"

4
11/10/2016

We had the impression that we would be looking out over rolling fields - wrong! That said if you are visiting Portland it would be hard to find a more convenient place to stay. The staff were superb, rooms quiet and comfortable and the parking free. The hotel is located just a few minutes walk from the MAX and having tasted Portland traffic my best advice is to lock up your SUV until you leave. (Tip - seniors can travel all day on all forms of public transport for a very small charge, so why burn gas?) The hotel is surrounded by places to eat and if you want to picnic there is a Walmart just across the way. Breakfast is included and pretty good.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello GibBob, We do apologize if there was any confusion about the name. The name Best Western Inn at the Meadows is due to our close proximity to the Portland Meadows which is a wonderful horse racing venue. Located about a half mile away from the hotel, it is a great place for our guests to visit during their stay. We are glad however that despite the mix up with the name it was still an enjoyable stay for you and we would be glad to see you again on your next trip to Portland. Best Wishes,

"A place that you can be comfortable with."

4
10/10/2016

Overall, The Meadows was a solid place to stay during our visit to Portland. The location isn't very interesting but it seemed safe. It's centrally located and getting into Portland (or Vancouver) isn't too complicated. Finding the entrances into the hotel is a slight challenge since the hotel is located off the street behind a few businesses. Rooms were clean and spacious. Breakfast was very good. They offered eggs and sausage which not all Best Westerns do. Hot tub is clean and fairly large. A nice way to end a day.

"Great place to stay in Portland"

4
10/10/2016

We stayed here for an event at the Convention Centre. This was a great location and easy to get the Convention Centre. The hotel is a great value. The rooms were clean and spacious the bathroom was really large and bright. I found the beds to be comfortable. The breakfast was added value as there was a lot of selection. I really liked the oatmeal and all the available toppings!

"Nice stay"

3
08/10/2016

The staff were nice and helpful and the room spacious. The beds were comfortable. The price of the room was reasonable and came with a free breakfast. The wifi was good too. The hotel is close to the MAX so we were able to get into the city quickly and cheaply. Had a nice stay and would recommend it to other travelers on a budget.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello happytravellers12345, We are happy to hear that you had a wonderful stay and that you were able to do so without overspending. We believe that offering amenities such as complimentary breakfast and wifi are good ways to help our guests save a little and enjoy their trips even more. Best Wishes,

"20 year anniversary getaway"

4
06/10/2016

Nice hotel and convenient to the airport. We also used there shuttle to get to the airport when we left. The staff was very nice and breakfast was better than average. We enjoyed eating at the two cafe/diners in the same parking lot. We spent most of our time downtown using Uber to get back and forth, it cost an average of 15$ each way.

"Clean and good location"

4
05/10/2016

The Hotel is in a good location, that helped us avoid traffic. It was central to where the areas we wanted to visit. The rooms were spacious and clean. Free daily breakfast was a plus. Staff was friendly.

"Convenient"

4
05/10/2016

Stayed here 3 nights. The front desk staff were friendly even if they didn't seem to know nearby stores very well. The room was large and clean. The carpets everywhere could use a deep clean but otherwise clean. Breakfast was good offering sausage, scrambled eggs, breads, juices and more. It did not vary from day to day so you knew what you were getting. It was right near I5 and about 10-15 minutes to most touristy things in Portland. It was also about 4 miles from the airport (close). Has a Burger King, Shari's, and Elmer's right next to it too. I'd stay here again for sure.

"Girls outing!"

4
03/10/2016

Hotel was very conveniently off I-5. Very nice rooms that was beautifully updated. Breakfast had a great variety of choices and warm food seemed to be cooked. Not just out of a box! Close to MAX, so easy access to downtown Portland etc. The staff was very nice and helpful. I would come back and would recommend this to anybody.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kari H A, We are happy that you had a wonderful stay with us. Our breakfast is cooked daily by our breakfast staff as we feel a nice fresh hot breakfast is important to start the day off for our guests. We would look forward to seeing you again on your next trip to Portland. Best Wishes,

"Nice new finishes, paper thin finishes"

4
01/10/2016

This hotel has been recently updated with nice finishes and clean rooms. Beds/linens were confortable. Fantastic breakfast with hot foods, and cereals. Staff is all very friendly and helpful. There's a small pool. Convenient location to I-5, with a few restaurants and stores nearby. Price was reasonable and room included a microwave and mini-fridge. The downside: all 1st floor rooms overlook a parking lot, walls are paper thin, a large gap under the door meant every noise in the hall could be heard, and there was a weird odor in the room (maybe construction adhesive mixed with damp smell). Overall, it was a great hotel if you're a heavy sleeper.

"Very Nice"

5
29/09/2016

It was very nice. Very Clean, comfortable bed, plenty of space in the room to work. Buffet style breakfast was good. So many Hotels say free breakfast & it turns out to be continental, fruit, ect.. They served scrambled eggs, sausage, breads of all type, cereals and more.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Rifay, We are happy to hear that you had a comfortable stay with us and that your room suited all of your needs! We have a wonderful breakfast team that works hard to ensure that our guests enjoy a hot breakfast before starting their day and are glad that you enjoyed it! Best wishes, ~ BW Portland Guest Services

"Would Stay Again ...."

4
26/09/2016

The Hotel was clean and the staff friendly, Free shuttle to and from the airport which is great ! Full Breakfast rather than just a continental breakfast is included, which is nice. The rates are affordable !

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello jlg1223, We are happy to hear that you enjoyed the stay and that you were able to take full advantage of our free shuttle service that we are more than happy to provide to our guests who don't have their own means of transportation to get too and from places such as the Airport, Amtrak station and Expo Center. Best Wishes,

"Book your airport shuttle 24 hours in advance! NO EXCEPTIONS"

2
25/09/2016

The hotel was fine, kind of loud, but we booked it because it was advertised to have an airport shuttle, which YOU MUST BOOK 24 HOURS IN ADVANCE, which is not clearly mentioned anywhere in the listing. Don't try contacting the hotel 18 hours in advance, because they will NOT allow you to use the shuttle. So, we had to get a $40 cab ride to get to the hotel. We travel frequently for business and recreation, and this is the most inconvenient shuttle ever. Also, we could NOT get a ride from the shuttle in the morning to go round up the now necessary rental car. WE incurred over $100 of extra charges this weekend because the shuttle is really not a courtesy shuttle by any stretch of the imagination. Also, the manager tried to pin it on us after I wrote in to complain. JUST SAY NO if you hoping for convenience and value.

"Great stay for conference downtown"

5
25/09/2016

The staff were friendly and helpful. The breakfast huge and continuously refreshed with new food items. The room was spacious and quiet and the parking was easy, plentiful and free. Overall a great stay for a local conference

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Diane M, We are so happy to hear that you enjoyed your stay with us! We always hope to provide the most comfortable and relaxing stay possible for all of our guests. We hope to see you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Very clean and very friendly"

5
25/09/2016

This hotel was one of the cleanest hotels I have stayed in. the people working there were so friendly and wanted to help. they were always making sure everything was okay. the shuttle service back and forth from the Expo Center was so frequent and very helpful.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kathleen H, We have such a great employees who work hard to ensure that you enjoy your stay! We are glad that you were able to take advantage of our complimentary shuttle service and hope that you will choose us during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Whirlwind visit to Portland"

4
24/09/2016

Inn at the Meadows was a good value for a brief stop in Portland on our way to Bend. The staff was very friendly and helpful, the room was nicely appointed with a sink and a small fridge. The "pool" is actually a large rectangular jacuzzi, but there is a nice patio where we sat out in the sun with beverages and a card game. It was very easy access into downtown for dinner. We could have taken the train, but chose to drive and found free parking on the street. Our stay included a free breakfast that was quite tasty: flavorful, fluffy scrambled eggs, sausages, various pastries and cereals, coffee, juice, etc. It was nice to eat and just be able to hit the road to our next destination. We would stay here again when we aren't in the mood to pay for an expensive hipster hotel downtown!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Sidney R, We are happy to hear that you enjoyed your stay with us! It sounds like you were able to take advantage of our wonderful breakfast and close proximity to downtown Portland! We always enjoy hearing about our guests' time at our hotel and look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Friendly staff and spacious room"

4
22/09/2016

Staff were very friendly. The breakfast was above average. The hot tub was needed after a days of long walk in Washington Park and Pittock Mansion. Room was spacious and the bed was soft and oh so nice.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Dwayne W, It's great to hear that you were able to take advantage of our outdoor hot tub during your stay with us! We always love to hear that our guests had a comfortable and relaxing visit with us. Best wishes, ~ BW Portland Guest Services

"Surprised"

4
21/09/2016

Not sure why the bad ratings lately. We enjoyed our stay. Super quiet even though room was next to stair case and right next door was a BK drive through. (Could only hear it when window was open). Staff very polite and helpful, breakfast plentiful, good proximity to light rail transport to downtown. Not a 4 star but decent enough.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Cctrekker, We always do try to exceed expectations for all guests and are happy to hear that you enjoyed your room, breakfast, and our close proximity to the MAX Light rail. We look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Two days to unwind"

4
20/09/2016

We have stayed here before when we visit Portland. It beats paying more to stay downtown when it is only a ten minute drive into town. The staff are great, and there free hot breakfast leaves you full. We had a big room too

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kerry M, We are glad that you choose to stay with us when you visit Portland! We definitely feel lucky to be so conveniently close to the MAX Light rail and I-5, which makes it easy to travel downtown. We look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Pretty darn good for what it is trying to be but I can't say very good"

3
20/09/2016

This is a Best Western in the midst of renovation. The badly worn hall of the 3rd floor carpeting left a poor impression which is too bad because the room was very tasteful. But the hall width was exceptional and that made coming and going easy even if service carts or other guests were out in the hall. My wife loved the two luggage racks in the room. That meant beds could be kept clear and clean and thinks having two was a first for us across all our travels. The room we had was completely redone but design yielded a lack of lighting in the required locations. There were numerous outlets but immediately bedside there was only one in the lamp. Despite new electrical outlets installed, they did not use the combo outlets/usb port style. Large counter in bathroom but no storage so everything is left on counter top. Gushing water in single sink but okay water pressure in shower. A/C unit has digital temp control and auto/lo/hi fan speed control. However, we could not get the fan to stay on. Air blower only operated when compressor was running. Not a quiet unit but tolerable for as as we like a bit of ambient noise especially in hotel situations. Somehow the room a/c unit was left in an inoperable state as the built in circuit breaker in the cord was tripped. When I could not get the unit started I stood back and saw the larger end of the power cord and guessed correctly what that meant. I reset the breaker and plugged the unit back in and power was restored. We were end room on third floor. Very quiet generally but hall noises discernible, nearby bathroom noises leaked thru, and windows/frames did not seal out parking lot noise. We arrived very late, after 11pm, the first night and had difficulty locating the access drives. There two drives each with a large logo sign above and a smaller sign down at driver's eye level however I swear they were not illuminated that late that evening. We saw them lit on other evenings. Hotel had an amazing number of people working both at the front desk and in housekeeping. They were all pleasant and welcoming. Breakfast was good with staff actually working to keep up with crowd. There was a selection of items and I thought the breakfast sausage links were among the tastiest I ever had anywhere. Knowing the tip about the second seating area across the hall by the ATM/pool access hall helped. The second room was less crowded, less noisy and considerably cooler/more comfortable. Located in a non-residential area the hotel has nearby a few neighboring stores and restaurants. But the restaurants are Elmer's and Burger King among others; the stores are Wal-mart and Lowe's hardware among others.

"Ok stay"

3
20/09/2016

Hotel was decent. The rooms were clean and updated. He had a sink drainage problem but it was resolved quickly by maintenance. The bed was extremely hard. Breakfast sausage was burnt. Scrambled eggs were runny. We used a Groupon to stay here so value was fine. I would not have been happy if I had paid their full rates.

"Great place and location "

5
16/09/2016

This hotel is one of the nicest, cleanest, and best run hotels I have ever stayed at. The free breakfast was amazingly good. The location was perfect to access the Portland area I travel a lot and was very impressed

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Norman Q, We are so happy to hear that you enjoyed your recent stay with us! We always hope to exceed expectations and create a positive space for our guests. We look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Portland OR"

5
16/09/2016

Our Portland stay was at the end of a 10 day driving trip. We enjoyed staying ar Best Western so we became a member. Staff was very helpful with directions around Portland. Our room was very comfy & very clean. I appreciate that the staff is very professional.Very nice breakfast.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Dianeborger, We are happy to hear that you enjoyed your stay with us and have joined our wonderful Best Western Rewards membership! We look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Fair"

2
15/09/2016

This hotel is the options of "fair" in all respects. The breakfast, the rooms, the service etc. The airport shuttle doesn't run all of the time and you have to book it 24 hours in advance. Also, they won't take you out to the airport if you need to pick up a rental car (shuttle is just for flights). The room was noisy (as was the air conditioner). The highlight was that the hotel is walking distance from the train (MAX) which will get you most place around town. We wouldn't stay here again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Michele H, We are happy to hear that you were able to take advantage of the MAX Lightrail system during your stay with us. We are sorry that you were not informed of our shuttle policy and will work to clarify our policies. Best wishes, ~ BW Portland Guest Services

"Great friendly staff"

5
15/09/2016

Great friendly staff. Very helpful with directions and tourist things to do. Good location next to the metro. Free shuttle to the airport. Had a nice breakfast. Rooms were clean and decorated nice. Would definitely stay there again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kristin P, It is great to hear that we were able to make your stay comfortable and were able to help you navigate Portland! We look forward to hosting you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Worked out okay"

3
13/09/2016

We were here for 4 nights. Staff is very professional, bed comfortable and the room was clean. It can get noisy at night with people partying in the parking lot, but calling the front desk resolved the problem.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello travelingfool33, Unfortunately we cannot always prevent people from being loud but we do have a strict noise policy that we do uphold to any of our guests who are being rowdy and are always quick to resolve any noise complaints we receive. We are glad that you informed us of the problem and that we were able to take care of it right away for you. Best Wishes,

"One surly jobsworth failed to spoil a fine stay"

4
13/09/2016

An excellent room with all amenities. One of the best in our tour of Washington and Oregon. Check in, however, was spoiled by a miserable humourless chap who was determined to go through his set speech. Even down to telling us how to take the lift to the second floor! Reasonable breakfast with tasty sausages.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello AndrewBBKenrick, We are happy to provide most amenities for or guests needs. Even if they are not located in the rooms, often we will have them available at the front desk. We do apologize that your check in did not feel as welcoming as you had hoped but we assure that our team is always here to be helpful and provide a friendly smile. Best Wishes,

"Meh"

3
12/09/2016

The hotel is renovated and looks nice and was clean for the most part. However the carpets in our room and the hallways were old and dingy. My room smelled like wet, moldy carpet and you could not walk on it barefoot or with socks it just felt moist. Wearing flip flops around the room was the way to go. The complimentary hot breakfast was actually very good. They breakfast hosts were very nice and efficient. My big tiff for the hotel was safety. I completely understand that since I booked an Expedia room, I wasn't expecting the best room available, but I would think that if you see a female, checking in alone, you would not put me on the ground floor, 1st room by an exit. Not to mention, the area outside the exit was very desolate and creepy. There is a huge homeless population hanging around in the area. So much that there is actual park 3 minutes from the hotel with broken down cars, tents, tarps, etc. It's quite a sad site to see. Nevertheless, I was told the hotel was full, so no luck there. My suggestion would be to request a room away from the exits if you're traveling alone.

"Loud, loud, loud!"

2
10/09/2016

Stayed here September 8th and 9th, 2016. The room itself was fine, nothing special, but was clean and looked good. One thing to note is that the floor was wood and not carpet which has its pros and cons. Now my complaints and the reason for two stars. Dogs barking! People slamming their doors at all hours, people sitting outside my window basically having a party when my wife and I were trying to sleep. People above me decided to shower at 12:30am and then I heard drip. drip. drip, for 30 minutes in my room. Obviously a leak somewhere. A huge gap under the door so the room was lit up the whole night. Needless to say, I did not get much sleep and honestly, that's what a hotel room is for, to sleep after being out exploring, visiting, etc. Never got to try the breakfast because I was finally asleep at 9am when it closed. Will not stay here ever again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Matt C, We are sorry to hear that you did not have a restful stay with us. We do have staff at the front desk 24/7 that are more than happy to help with any disruptions to your stay. We are glad that you enjoyed the hard wood floors and hope that you decide to give us another chance to impress you. Best wishes, ~ BW Portland Guest Services

"First trip to portland."

4
08/09/2016

Hotel was being remodeled but was still quiet and clean. nice sized rooms and VERY good breakfast. The breakfast space itself was small but had several hot options plus pancakes and all the traditional fares. Shuttle to and from airport was also very helpful.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Michelle C, We are glad you enjoyed your stay with us. We put a lot of effort in making sure our breakfast is not only delicious but that our guests have several options to choose from. We also do have a second room with additional seating for our guests to enjoy their food that is near the ATM by the lobby as well. With this in mind, we hope you will consider us again on your next visit to Portland. Best Wishes,

"Clean, quiet, comfortable"

3
08/09/2016

Convenient, practical place to stay when attending events at PIR. Rooms nice, well equipped, well maintained. Breakfast included was convenient and quite acceptable with some variety and healthy choices. Staff responsive to requests.

"Was a Little Disappointed"

3
07/09/2016

Pros for this hotel is being walking distance to the light rail system. I found the staff very friendly and helpful. Beware the breakfast is exactly the same each morning (at least it was for the three days we were there in August) The room was spacious. The air conditioner was very noisy. There were no individual shower amenities, just those refillable soap dispensers hanging on the shower. Of note, I removed one bottle as it was empty and not dispensing conditioner and the cleaning staff happily replaced the bottle back in the dispenser without refilling it. The hallways are very run down. The carpets are dingy and stained. They had a carpet covering a hole in the tile floor just outside the elevators.

"Very noisy"

2
06/09/2016

Room 203 was so noisy we managed to get about 3 hours sleep - but no more! The room needs triple glazing for there to be any chance of a good nights sleep. The a/c unit in the room was very noisy and clearly so were a lot of the others as once we switched our own unit off the noise from the units in other rooms reverberated through the walls and structure. The much vaunted hot breakfast was amongst the worst we have had in the USA. We woul defeiniet;y NOT stay at this hotel again

"Great stay for attending the races"

4
06/09/2016

Hotel is right next to the race track so super convenient - and it was very comfortable, with spacious rooms and all the usual amenities, but with a larger kitchen area than most hotels. A bit pricier than usual though.

"Extended stay on road trip"

4
02/09/2016

Clean quiet and accessible. Quick drive to downtown to Powells and other Portland must sees. Check in was a little annoying I thought I had prepaid my room as it was a gift from my mother and needed to be on her card upon arrival I found out it wasn't it was only reserved. The clerk was quite snippy about it and even a little rude to my friend we we had to use her card. The morning staff however were super nice and told us my mom use had to send in an authorisation form and it was all set to rights had the evening guy offered that it would've been a 5 points! Free breakfast was great very good options and hearty. Food places near by and a Walmart. The rooms had been updated just not the floors and halls and the elevator was a little sketch at times. Also the hall ways and elevator was super hot as well. All in all a good clean comfortable stay would recommend.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Angela C, We are happy that the hotel was accommodating to all your needs and close to all the places you had set out to see during your visit to Portland. We do apologize about the bit of confusion at check in and that you felt the front desk clerk was being snippy. We are glad though that things were able to get resolved and that the rest of your stay was pleasant. We hope you stay with us again in the future. Best Wishes, BW Portland Guest Services

"BREAKFAST included!! Your money will be well spent!"

4
31/08/2016

My BF & I took a 5 day trip to Portland before school started. We really enjoyed our stay at the Meadows. It is located in the industrial part of Portland. About 16 min car drive & 40 min train ride to the city, which to me is not bad at all. Given the fact that the yellow line is located just about a 8 min walk. Warning! The walk is a little sketchy given the fact that you do have to walk under an overpass & pass up some sketchy people but if you have a buddy system you will be fine. The plus side is that the hotel offers a complimentary shuttle to & from the yellow line station. We used the public transportation our entire stay & it was great. You just ask the front desk an 1hr or 1/2 hr before you wish to depart. As for getting picked up at the station after an all day exploring Portland, it came very handy. I would call them 2 stops away from our destination station (near the hotel) to request a shuttle pick up & to see if it was available. Every time I called the staff was ready to pick us up! Shuttle Services run until 10 PM for the yellow line. Now for the airport you must make a reservation at least 24hrs before. The staff was friendly & very helpful. The breakfast was good! They had a good selection of hot & cold. My fav were the sausage links!! So good! The breakfast staff was very courteous & ready to assist you. After the 3rd day you might get tired of eating the same thing for breakfast but it is your choice to eat at the hotel or go out & find your own breakfast. The beds are a little hard but nevertheless to me they were comfortable enough. The rooms are spacious. No noise complaints in our part. The rooms are equipped w/ a fridge & a microwave so if you bring snacks or plan a lunch for your outings these appliances come in handy. I know it helped us a lot! The cleaning staff were great in keeping the room very clean. If I come back to Portland for another visit I would definitely stay at the Meadows. Thank you to all the staff that made this stay very pleasant. To us the price we paid for this stay was very well spent.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Edith L, We are thrilled to hear that our shuttle service came in handy for you and that we were able to help you get to and from the Max station located nearby. We are also pleased that you enjoyed our hot breakfast that is made daily in house. We strive to have all the accommodations needed to make our guests' stay the best possible and are glad that you were able to utilize them. Best Wishes, BW Portland Guest Services

"I will always stay here when visiting my kids in college"

5
30/08/2016

Thanks for being dependable. I always get the same accessible room. Tallows me zero traffic problems when getting to the University for activities and visiting with my children. Thanks for offering special pricing for UP families.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Dennis H, We appreciate our frequent guests and are more than happy to try and fulfill any requests given to our best abilities. We thank you for your to stay with us here and hope to continue to see you in the future. Best Wishes, BW Portland Guest Services

"Clean & large room. Bathroom counter space was exceptional."

4
30/08/2016

We found the hotel to be quiet (we requested a top floor room away from elevator), clean and the room was large. Beds were comfortable, even though I prefer a slightly softer mattress & most hotels are on the firm side. The bathroom counter had LOTS of space which was appreciated. The energy efficient light bulbs in the room were a bit dim for reading in bed. Otherwise a great room. Only complaint was that breakfast ends at 9 AM it was quite crowded around the food serving areas at 8:30 AM. We skipped breakfast because we couldn't deal with it. Also wish brewed coffee was available in the lobby area. In-room coffee maker would probably have been okay, but we didn't have half & half cream which we prefer. Burger King is next door, so that's an option for coffee.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Lori C, We try our best to make guests as comfortable as possible and are glad that the room was quiet and peaceful for you. We apologize that you found the breakfast room to be too crowded however we do have another overflow room with tables just on the other side of the lobby near the ATM where guests are more than welcome to enjoy their breakfast. We also have coffee in that same room which is brewed throughout the day for our guests to enjoy. We hope that with this knowledge in mind you will consider staying with us again. Best Wishes, BW Portland Guest Services

"Horrible"

1
28/08/2016

I purchased a groupon that had a 2 adult maximum with 2 queen beds. When redeeming the groupon I was told that I would be charged $10 for each child over the age of 12. The room was $188 after taxes and fees and ended up being over $200. When I explained that the groupon didn't say anything about additional fees I was told I should read the groupon carefully and not just click when I see a low price. I purchased a groupon for 2 queen beds for my family and the groupon only covered 2 adults. I was told the industry standard is 2 adults p/room with 2 queen beds. I've never been to a hotel and paid extra for my children with an extra queen bed available. The room stunk and the location is very shady. I think this Best Western is way over priced and not worth $200 for 4 people. The staff was very unprofessional and sarcastic. The responses from the hotel on Facebook tell exactly how the staff operates. Don't waste your money on a shady practice hotel that gouges family and looks to nickel and dime you at every corner. Did I mention the room smelled like cat litter and after reading reviews on Facebook I see I wasn't alone in that thinking.

"Clean , comfy and convienent"

5
28/08/2016

We stay here when we are in Portland to visit the grandchildren. It is always clean and comfy. The rooms are all remodeled and the beds are comfy. The staff is friendly and helpful. The rooms all have mini frig's and the breakfast is good and convenient.

"Nice staff and lovely room"

5
26/08/2016

Joshua was very accommodating. We came in early and he was able to check us in right away. The room was clean and very nice for the groupon deal I had. A/c was a bit loud and would auto shut-off after a few hours and I would wake up hot but it wasn't bad, still slept through. Breakfast had variety but was the same thing for the 4 days we were there (eggs and sausage). Nevertheless, it was good for the price.

"Girls night out to see Josh Groban"

5
25/08/2016

Friendly caring and helpful staff. Staff very accomodating. We had a car full of luggage and paraphernalia pre concert at Edgefield. We needed to make more space for passengers so we stopped early morning and checked in. Our room was not quite ready but staff assisted us in storing luggage until we returned late that night. Nice touch. I have stayed at this location before and always find staff to be accomodating guest needs. As usual our room was very clean and quiet.

"Cleanliness, Quality and Price of the Hotel"

5
25/08/2016

The hotel doesn't look nice outside but once I entered my room I was really surprised. It looks newly renovated and very modern and very clean. It is a very spacious room with 2 people. I will surely recommend to my friends and relatives and will definitely stay in this hotel if I go back to Portland again.

"great stray with good access to downtown Portland via light rail"

4
24/08/2016

we chose this motel as we wanted to be able to get to downtown Portland via public transport. Delta Park station on the yellow line is about ten mins walk or,less from the motel. Our room at the motel was spacious and comfortable and we liked the stylish decor. We did have problems with noise from the upper floor - we were on the second. We could hear voices, laughter and movement from the floor above late at night. Would suggest top floor to avoid this. Breakfast selection was good although very crowded. there is an overflow room near the hot tub which has extra tables but no one seems to know about this. Staff pointed it out to us when we checked in. It was very hot when we stayed so a shame there is only a hot tub. however it is large

"Very nice!"

4
23/08/2016

I really loved this hotel for the price. The room was large, the bathroom was spacious with a great lighted mirror. I love how the room had everything you needed. It was super clean also which is my biggest pet peeve. The breakfast was excellent as well. The location was ideal. It was just a short drive to the city if traffic wasn't too bad. I would definitely stay here again.

"Alright room not quite what I expected from a best Western"

3
22/08/2016

So we stayed here because of the access to the expo center ,I guess it suprised me it was so basic I felt like I was at a motel 6 , the spa closed at 9 which I think is ridiculous for the area all events are pretty late around there . Staff was nice enough just not up to the standard u would expect from "inn at the meadows" it was comfortable and the beds weren't terrible plenty of pillows and the bathroom was really nice

"Served its purpose"

3
22/08/2016

Shuttle wait from the airport was quite long. I was instructed to call as the plane landed so I did and it still took an hour from there. Breakfast had variety but did not change day to day and not very good. We weren't expecting much but sausages were way too well done (and we were there for 3 days) and you can tell they were just struggling to keep up feeding the very busy breakfast area. The room was fine though. We liked the location outside the downtown area but close enough to sites. Nice service to shuttle us over to train station nice to have free parking when we got rental car. Tip - don't rent a car at the airport. Take their free shuttle and rent at the city. It's a lot cheaper. Hopefully you won't wait as long as we did for the airport pick up though.

"Thin Walls"

2
18/08/2016

The walls and ceilings of this hotel are very thin and you can hear your neighbours' voices and footsteps far too easily which is why I have given a "poor" rating. It is unfortunate because the room was lovely a with modern decor and the bed comfy.

"One night"

3
18/08/2016

The room was fine, perfectly neat and clean. My only complaint was that the people leaving at 4am were extremely rude laughing, slamming doors and carrying on like it were 10am. Luckily my boys slept through it but I did not.

"Will do for one night, bring earplugs"

3
11/08/2016

Stayed here for one night before catching a flight home. The price was good but overall the value average. We stayed on the second floor and at night it seemed like the people above were playing tennis or something. Lots of noise as they went back and forth across the room late at night. My suggestion for the hotel would be to put earplugs in with the toiletries so you have that option if needed. But bring some for sure to make sure you get some sleep. The beds were ok, pillows terrible. The room itself was clean and spacious enough. Parking is plenty and free. Staff was friendly and breakfast average. Would recommend staying on top floor to avoid the noise. Elevators are easily accessible from lobby.

"Drunken Neighbor Banters with Staff - 2 hours of lost sleep is worth $14 to Manager"

2
11/08/2016

I'll keep this simple. The inner-spring mattress was tired sagging in the middle, giving me a sore back after one night and we were awoken Monday night at 2 am to the sound of hotel staff arguing with our drunken neighbor about flooding his room and the room below. Hotel staff continued bantering back and forth with him for two hours knocking on his door, talking to him, calling each other on what sounded like headsets using loud voices. I called and the person at the front desk said and they informed me of the situation and said to talk to the manger tomorrow -- really they meant later today. At least the party downstairs was relocated to a quiet location. The banter back and forth between the staff and the our neighbor finally ended at 4 am and I got back to sleep. In the morning, I tried to speak with a manager and waited till 10 am but one never appeared. Finally I received a call from the manager and he said the entire situation was "not our fault" before every apologizing. He offered me a 2000 pts or a 10% discount on my first night. I politely said I would speak to him in person and that 10% was not acceptable. Before hanging up he said that, "he had already thought about this and wouldn't be changing his mind about the discount." I replied that I would speak to him in person. The next day, I spoke to him in person and asked him to put himself in my shoes. "How would you feel on your vacation if you were awoken at 2 am for 2 hours? He replied that, "he had already made the calculation," (for my 2 hours of lost sleep I suppose) and that I used the wifi, television, towels, water, and electricity, and should pay for those. The next night we had to call down to the front desk to ask them to turn off the industrial fan in the flooded room next door so that the walls would stop shaking. If you want a cheap stay far from the city center and don't mind being treated like it, stay here. I've avoided BW for a while as Hilton and Marriott have branded Homewood Suites and Springhill Suites very well and keep the experience consistent and excellent. The Inn at the Meadows looks great on the outside with hundreds of thousands of dollars worth of solar panels and new windows. The breakfast staff are attentive and courteous, making scrambled eggs and potatoes from scratch all morning, but the breakfast room is woefully undersized for the size of the hotel. This is where the positives end unfortunately. No more BW for me.

"Dissapointing"

2
10/08/2016

While visiting Oregon with friends ,we've decided to stay at this hotel since it seemed like a decent cost/performance choice. My overall experience was disappointing, the room had funny mold smell, the bathroom had lot's of problems, the breakfast was very dull. In a nutshell - bad value for money, we will not come back again.

"Good stay"

5
10/08/2016

Hotel was great overall. We had a suite and there was a tiny bit of damage to some of the furniture. But overall it was great. Room was clean & spacious, staff was friendly, bed was comfy. I would definitely stay there again.

"Convenient and Comfortable Location"

5
10/08/2016

Clean and comfortable rooms, good full breakfast (though missing cold cereal options). Convenient location to airport, close restaurants, even a Wal-Mart. Access to I-5 is great, but beware that the exit off I-5 is often backed up when bridge is active (you will need to find an alternate route). Helpful staff when needed.

"Get towels at check in"

4
09/08/2016

We were here for a wedding. We took a shower there was no bath mat so we had to use a towel. I called the front desk for more towels but I never got them. I suggest that if you need towels get them at check in or go to the desk yourself and pick them up.

"Walking Distance to PIR + Clean, Safe, and Friendly"

4
07/08/2016

This hotel is a 5-minute walk (15 if you amble) from Portland International Raceway and offers a free airport shuttle, which makes it really convenient if you're visiting for the races and don't want to deal with Portland traffic. Easy location, good breakfast, and right next door to a couple of restaurants with good food and good service (we liked Elmer's!). Quite a few racers stayed here, as well, and their cars were safe in the lot. Finally, the staff were super helpful when I left some items in the desk and shipped them to me quickly and with no fuss. Thank you!

"Excellent stay"

5
03/08/2016

We stayed in room #336. Clean and spacious. Great staff. Kudos to Amber at the front desk for her excellent service! We chose this hotel because of a Groupon. I was a bit worried that it might be far away from town, but it sure didn't seem like it....We were only a few minutes drive from downtown. I think it took less than 10 minutes to get to Powell City of Books. Walmart was behind the hotel (not that you would know it since the parking lot backs onto their loading dock) which was nice for supplies (wine, beer, water). The free buffet was great, even for our daughter who is a bit picky about her foods.

"Good and bad"

5
03/08/2016

The Meadows is a very nice facility,very clean,professional staff,conveniently located. I would highly recommend the hotel to anyone. The bad is Best Western itself. Their rewards system is the absolute worst to deal with. In the past I have not shopped but now that has changed. The loyalty is a one way street with BW so from now on they will have to earn the business. It is impossible to redeem your points.

"Excellent stay at BW Inn at the Meadows"

5
03/08/2016

This hotel was excellent. Our room looked very modern and bathroom was very clean. Beds were comfy. Walmart is just behind it. =) They serve hot breakfast buffet style (potatoes, sausages and scrambled eggs - they have a bar for pancake, toasts / bread, drinks. Breakfast was filling. Loved our stay but wish we could have stayed longer. We will definitely book at this hotel when we come back to Portland.

"Very nice place."

5
01/08/2016

Upon arrival we where welcome by Joshua at the desk. He provided great information on areas to visit during our stay in Portland. Also provided information on rail and bus lines. Easy access to both around the corner, five minute walk. Room was great, breakfast was ok, No pool, but hout tub available. Eat downtown my recommendation. The small restaurants in the area, well lets just say, if your really hungry and don't want to drive. Hotel was fantastic.

"Spacious room, but dim lighting"

4
01/08/2016

We surprised at the spaciousness of the room. There were two comfortable chairs - a rolling padded desk chair and an upholstered chair with ottoman. The upholstered chair was a little low, though, for us seniors. It was difficult to get out of it. There as a nice long desk-table to spread out papers and read my iPad. There as an adequate number of electrical outlets to recharge cell phones, etc. The lighting in the room needs to be brighter. It was pretty dim! Same thing in the bathroom. The bathroom also had a good size counter to place things on. The room was clean and comfortable. There was an extra blanket in the closet, which was nice, as my husband and I have different sleeping temperature needs.The ac worked well. The room was quiet, but every once in a while we could hear sounds from the outside pool and people in the hallway. The TV was modern and worked well. The staff was personable and courteous. The window had two roll up shades to it, so you could adjust the natural lighting. And the window could be opened and closed to allow outside air in, if desired. Breakfast included scrambled eggs, potatoes (a little bland, though), sausage, pancakes, and all the other usual continental breakfast items. The breakfast attendant made sure that everything was constantly refilled. Plenty of parking for the hotel. There are a Shari's, Elmers, and Burger King restaurants right next to the hotel - easy walking distance. I would recommend this hotel to others.

"Wonderful stay"

5
01/08/2016

Although I didn't use everything available to me, what I did use was perfect. The room was very comfortable and spacious. It was very clean. All of the staff I saw were friendly and helpful. I'm hoping to come back and stay again when I can be there a little longer.

"One of the best hotel experiences I have ever had"

5
31/07/2016

I am on a "bucket List" trip of 45 days, traveling around the USA. I have had some great places and some real disappointments, but this hotel is best in every category! 1) The breakfast buffet is varied and has a little of everything and is held in a large dining room 2) the WIFI is free and you can easily stream movies 3) the TV is large and new and the Direct TV channel selection is huge 4) The room is a mini-suite and has a kitchen area, refrig and microwave 5) the bed was very comfortable and the sheets soft and 6) the room was quiet and close to ice and vending machines

"A great place to stay for a very fair price"

5
30/07/2016

Comfortable beds, very helpful staff, a very good hot breakfast, updated rooms. Highly recommended! We arrived very late and Cindy took wonderful care of us at the front desk. We had access to the MAX train into Portland with about a 5-8 minute walk.

"Comfortable Stay for Exploring Portland"

4
29/07/2016

We chose this property because it is in the outskirts of Portland and we did not want to drive in downtown Portland. It ended up being a good choice for us. The building is obviously an older property, however, the inside has all been remodeled and looks excellent. Our room (201) was especially well furnished and very clean. It is a short walk to the metro station. This hotel has plenty of open parking and restaurants within walking distance. It is also conveniently located near the freeway. The staff is very friendly and helpful. We arrived early and Joshua, at the front desk was able to give us a room anyway. This was very helpful because it gave us more time to explore Portland by leaving our car there and taking the metro. I don't think we would have done this if it had been dark because you have to go under the freeway to get to the station. I would not recommend this walk in the dark. Because it was summer and stays light very late, we were able to spend time downtown and return before dark. The breakfast is your typical variety of most free breakfasts offered, you can choose from hot foods or cereal and fruits.

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Aandmrun, We are delighted to hear that you enjoyed your last stay with us and that Joshua was able to help you upon arrival. We will make sure to let him know that you appreciated his help. It is good to hear that you were able to make use of our wonderful public transportation to get around the city. We hope you will choose to stay with us again on your next visit to Portland. Best wishes, Andrea BW Portland Guest Services

"Sister time!!"

5
29/07/2016

My sister flew into Portland to visit with me for a few days and I drove up to Portland to see her. I picked her up at PDX Wed. 4pm. Traffic was bumper to bumper on I205 but this gave me a chance to call the hotel to get directions from the airport to BW Inn at the Meadows. I spoke with Jose and he took me step by step, street by street from PDX to BW Inn at the Meadows. Excellent directions I followed the and had no trouble finding the hotel. The next day we wanted to go to Voo Doo Donuts #2 and this time Jeff was at the front desk. He too gave me excellent driving directions. He kept me off the fwy and took me via streets instead of the fwy., which I very much appreciated!! This hotel has been remodeled and freshened since my husband and I were here for an Antiques Show at the EXPO a few years ago. Top notch service and the hotel was very nice!! TY I appreciate all your efforts!!

"Terrific!"

5
28/07/2016

A lovely hotel that is right by the freeway. It isn't the most scenic of neighborhoods, but there are a number of good restaurants on the same strip. The rooms are huge and clean and the breakfast had many choices, including soy milk!

"Clean and friendly"

4
27/07/2016

We stayed there while on our road trip, this hotel was the cleanest, quite and on budget. It's outside the city though so going back & forth to city can be challenging given the traffic and confusing bridges but they offer shuttle at certain times do it can work. I will definitely stay there again if in town.

"family vacation"

4
26/07/2016

very clean room, excellent breakfast. Location was very close to the light rail system one of Portland's many forms of public transportation. Staff was very helpful in answering questions. Overall this was a very nice facility for our trip.

"An Excellent Time in Portland"

5
26/07/2016

Came to Portland for a dog show. and found this hotel quite close to the Expo site. Breakfast was fantastic, the staff were extraordinarily helpful in directing us to great hikes, even printing maps for us. would definitely stay here again. Our only difficulty is that they may no longer welcome pets.

"Overall nice, watch out for hard beds."

4
25/07/2016

The outside of the hotel is just the Standard Hotel nothing stood out really other than the fact that the grounds are well-kept and clean. The lobby however was very nicely decorated very contemporary and the staff that checked us in was very quick and helpful. We went to the third floor to get to our room and I will say the elevator was a little on the smelly side and once you got to the third floor the hallways seemed very humid and very hot. When you walk into the room you can tell that the room's decor reflected the same decor in the lobby area. Very contemporary and very clean. Nice size mini fridge and a good quality television we also added bonuses. I thought it was a little odd that there was a wet bar in the room but it ended up actually turning into something that was kind of nice to have. Excellent water pressure in the showers and the light up mirror was excellent for putting on makeup. The one thing about the hotel I didn't like was the fact that the bed was extremely hard. It's not the hardest I've ever laid on but it was a very close second. I wondered if it was just me because of the fact that I am pregnant so I asked my husband and he felt the same way that I felt.

"Great Hotel"

5
24/07/2016

Rated this hotel a 10 straight across the board. everything was great, including the breakfast. Staff was very helpful and courteous. The exterior and interior of the hotel were also nice. Great value for the price paid.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello F7421WZjasonr, Thank you for taking the time out to write a review. We appreciate all feedback given. We are also happy to hear that you enjoyed your stay with us across the board completely. If there is anything else we could do to make you stay even more enjoyable please feel free to share and we hope to see you again on your next trip to Portland! Best wishes, Andrea BW Portland Guest Services

"Very pleased"

5
22/07/2016

GREAT staff! Excellent customer experience. Even though they were busy, they were able to help me with a travel problem. The staff went above and beyond. Very clean room. Comfy bed. The overall value and experience was more like a high-end hotel.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Lydia R, We are so happy to hear that you enjoyed your recent stay with us! We take pride in our quality service even during peak times and appreciate the review. We hope that in the future you will choose us again on your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Large Room"

4
21/07/2016

Large clean room and comfortable beds. Breakfast average - plenty enough to get you on your way. Reception staff friendly Hotel is on outskirts of Portland near highway. Very close to light railway - 10 mins walk where there are frequent trams/trains into the city centre ~ 15 mins ride Good stay - modern rooms

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Grh55556, We are very excited to hear that you stay with us was comfortable and that the staff was friendly and helpful. We do appreciate feedback and are sorry to hear that breakfast was not as exceptional as it should have been and we will definitely keep that in mind from here on out. We hope to see you again during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Good one night stay"

3
20/07/2016

I've been travelling around Oregon for a bit and the Best Western Inn was the first hotel or my trip The hotel looks modern and offered good breakfast, it's a bit noisy as the train and highway is close. But good connection to the airport The only complain I would have is that the "free" Internet is a bit limited and access to Whats App, Skype and Facetime is very restricted. Especially if you want to get in tough with your loved ones it's very inconvenient that you have to go to a Starbucks to call them

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Sepp S, Thank you for taking time and afford to share your experience in our hotel. We are so happy to hear that you enjoyed your stay with us! We would like to apologize as well that our wifi was not up to standard and that you had difficulties accessing certain apps. We will definitely take your feedback into consideration. We hope that the small inconvenience will not deter you from staying with us again as we would be happy to have you back during your next trip to Portland. Best wishes, ~ BW Portland Guest Services

"Great looking rooms and Service But ...."

4
20/07/2016

The towel rack fall out of wall as it had wrong screws in wall , fixed quickly. Toilet keeps getting hang up in tank both my room and my Nieces , I fixed but won't last as has not a good chain in for that use . The sink started leaking from the elbow as i was shaving to leave on my last day . Room looks good but , my be cheaply done. lastly the bed sheet in my room had Red hairs on it and make-up , which my wounder if it was ever changed .

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello George H, We would like to apologize for the problems that you had with your room. We strive to keep up to date on any and all maintenance on the rooms though unfortunately we cannot know of all problems unless told. We do try our best thought to make sure that they guests do not encounter these problems by having our maintenance and engineer staff on daily. We hope that your last experience will not deter you from choosing to stay with us again on your next trip to Portland. Best wishes, ~ BW Portland Guest Services

"Great Experience!"

5
18/07/2016

We arrived from New York on Sunday, June 12th to find that the room we had booked had been switched from the Hospitality Suite to a King Suite, a much smaller, single room accommodation. Marching down to the reception desk I was told that yes, indeed, we had been switched, but was given no valid answer for the change. Tired and jet lagged this had all the ear markings of a major disaster if it were not for the courteousness and hospitality of the owner Steve Lee who turned our stay into a most enjoyable five days at the Best Western Inn At The Meadows in Portland. Generally we do not stay in chain hotels, but our experience at the Inn at the Meadows changed my opinion. Steve was very involved in day to day activities and made every effort to accommodate us. The suite we had booked had electrical issues that he worked very diligently to resolve so that we were able to switch to our original room halfway through our stay. We were more than compensated for our inconvenience. In addition, he made us aware of the progress of the room repairs as they occurred. As to the inn itself. It is very clean and modern. The breakfasts are outstanding with actual home fries, eggs, sausage, etc. and the staff are top notch. The hospitality suite, which we were able to switch to for our last two nights, was spacious and attractive. If all Best Westerns were like this one, I would most definitely stay in them. Finally, I have to thank Steve and the staff for a great time in Portland and will definitely return there the next time we are in Oregon.

"Great location close to the airport and excellent breakfast. Great value for your money."

5
17/07/2016

This place was perfect to stay. Close to the airport. Very large rooms, great internet, and friendly staff. It was close to a cafe to grab dinner, walking distance. Close to I-5 to get on the highway quickly and yet not be downtown Portland in the middle of heavy traffic. The bed was very comfortable and had cold AC. The breakfast was amazing and had everything you could think of. Excellent value for your money. It's a very large hotel, with lots of guests. So breakfast can be quite crowded. I think longer breakfast hours (at least until 10 am) would help. The carpets and halls are slightly dated but adequate. It is close to an area of town that did not seem very nice by the looks, looked pretty run down. But it's right off the highway and I was quite happy with it.

"A solid Best Western"

4
17/07/2016

Best Westerns aren't luxury hotels, but this one does what one expects very well. Plenty of free parking, an elevator that comes quickly, a good breakfast with enough seating, free wi-fi. No fitness room or pool at this one, though there is a hot tub. Our 2 queen bed room was large and light, with a long counter with a sink, microwave, and the mini-fridge; the best set-up I've seen if you are planning to do light cooking in your room and/or need space to spread out for a few days (in addition to a sizeable bureau and desk). The freezer in the mini-fridge didn't work, even with the temp turned all the way down. When the chain for one of the blinds came off its track, a very friendly maintenance person was at our door in about a minute! Our 2nd floor room was fairly quiet, as requested, though there were running kids above us the first night so it might be worth asking for the 3rd floor. Maybe we just got unlucky, but the traffic on the 5 into Portland was very bad 3 out of 4 trips we made, so be aware that your travel time to downtown may be longer than you expect; this is still a convenient place to stay, but plan accordingly.

"Portland Area"

5
16/07/2016

We had a lovely 3 night stay. The staff at check-in was friendly and helpful. We requested a roll-away bed that was not immediately available. The front desk kept us appraised of their progress in getting us the extra bed and delivered it within our first 1/2 hour. The housekeeping staff was great - showing up to clean very late after their usual hours so we could sleep in late and lounge around one morning. Breakfast was always well stocked, hot and fresh. Overall a nice stay. Thank you.

"Everything we needed"

4
15/07/2016

It's hard to beat this place; BW hotels are right for travelers, good rates, good places to sleep, good breakfast, free parking, very clean, pool. And this one has a very nice staff. It was a bit tricky to get to, and they were full up, but still everything was great.

"Happy with my choice!"

4
14/07/2016

Everything was great except check in staff. Was impressed with the bfast! The room was spacious and clean and toiletries and hot water was good. Bed was comfortable and pillows were aired and had no smell. No BUGS or DUST MITES in the bed. Remote control was clean too. I liked that they had a bulletin board up with activities happening all around portland. the check in staff was not helpful nor friendly. He would only answer you if you asked a question and would not volunteer info. His eyes and response were giving 2 different reactions. Overall he should work in a non-hospitable environment.

"Misleading Photos"

3
12/07/2016

My husband & I stayed in Portland over Thanksgiving week and had a wonderful time. I booked this hotel based on the photos shown in the slideshow for this particular hotel being led to believe that these beautiful vistas would be visible from close to the hotel. The pictures of water & bridges are NOWHERE near this hotel and I was hugely disappointed that there were no views at all. In fact, the "At the Meadows" simply means its next door to a racetrack named The Meadows. The hotel was fine, comfy beds, polite & helpful staff, and clean however...I feel strongly that pictures should not be depicted when they are simply scenic shots of an area far off and not within close proximity to the hotel.

"I would recommend this hotel"

4
12/07/2016

Nice and clean room, with recently renovated bathroom. Good Breakfast! It was plenty of everything to choose for all members for our family. Children liked pancakes, they made them by themselves. Big room with many tables.

"Second time and still a good place to stay"

4
11/07/2016

This is our second time we stayed at this hotel due to the location (convenient to take tram to Downtown Portland), free parking, and complimentary breakfast. Still have 1 minor compliant and that is the breakfast (hot items) was the same for the 2 nights we were there. If there is alternative hot food then hopefully it's done daily as guests who stay longer would be less likely to enjoy their breakfast. Looking forward to our next stay at this hotel. Thanks again.

"Lovely "

5
07/07/2016

Large, lovely room with a nice, expansive bathroom!! Friendly staff, great area with restaurants within walking distance. A little close to the interstate, but noise of traffic inside was subdued and not troubling. Great bed!!! Breakfast not as good as it could be, disappointed.

"Not impressed!"

3
06/07/2016

This is the 5th best western we stayed for this trip. Location is a little out of the town area and if you are planning to visit the Columbia river gorge, the best western Columbia River inn is much closer with awesome views. Front destroy service was standard, there was a small outdoor pool, but it was covered up, so we not not sure if we could use it. Lobby was freshly remodeled, but you can tell the hallways, doors, signage are still old ones from the 70's. The rooms are remodeled but walls are thin. We can hear people getting in and out of the rooms, door closing, water running, toilet flushing, people walking outside the hallway...breakfast was ok, your standard fare. The other best western had their breakfast hours from 6:00 to 10:00' this best western ends breakfast at 9:00, so there was a mad rush of people coming in at 8:30-ish and there were not enough tables to go around. I will probably try some other hotel the next time I visit, since there is a days inn right next door. Wifi is painfully slow.

"Pull-out bed was filthy. Manager didn't care."

2
04/07/2016

We are a family of four and rented a suite so we'd have two rooms, a king room and a second room with a pull-out couch for the kids. Upon pulling out the bed in the couch, it was absolutely filthy. The sheets looked as if someone had coated themselves in some kind of skin oil the last time it was slept on, then the sheets became badly oil-stained as they slept. There were also multiple black hairs in the bed. The last thing you want to see in a hotel bed! Normally, if we saw a dirty bed, we would realize that the housekeeping standard was not acceptable and we would immediately leave. However, this time my husband wasn't feeling well and was dozing in the king bed. I called housekeeping, explained the situation, and asked for a complete bed change, which they did take care of quickly enough. The staff person on duty was appropriately apologetic, saying she would talk to her manager about the situation and offered to ask for a discount for our inconvenience. I assumed I'd get one - I have never asked for, but have had discounts offered a few times for far less egregious infractions than this one in other hotels. Imagine my surprise when the woman on duty called back to say no, her manager had refused a discount in spite of the filthy bed, saying that I'd paid a "low enough" rate for the room. He offered to put some points on my Best Western Rewards card instead. I didn't want Best Western points and said no, I preferred a discount - I explained that I had paid a low rate on the room because I used a $50 gift card for part of it, not because I'd gotten some special low rate at booking. Even with this knowledge, the manager refused a goodwill peace offering of even a $10 discount for putting my family in a room with a filthy bed. That's the ONE thing hotels are supposed to do - give my family a clean place to lay our heads - but the manager didn't care about the filthy bed - he had nothing in mind but getting every last bit of his profit out of us. What a rotten way to do business. It certainly didn't fill me with confidence that the person in charge cares about the quality of the product and service he is providing. I didn't give the hotel one star because the staff on duty were apologetic and professional, even in a bad situation, and because the breakfast the next morning was unusually good. But I wouldn't stay at this hotel again for free. And check my many other reviews - I rarely have anything bad to say about a place, but this one earned my bad review fair and square.

"Good staff and location but needs an update"

3
04/07/2016

This was once a nice hotel, the location is great, the staff did a good job but the building itself is looking shabby! We had a room that smelled of mildew and the carpets are horribly stained around the halls. The breakfast area was well maintained but very small so it gets packed in the morning so don't expect a nice quite breakfast it is more like a full on Black Friday sale at the weekend!

"Nice Rooms, Comfortable Beds, Great Best Western Inn Location!"

5
30/06/2016

Our stay was for two nights/three days at this Best Western location. Near the Portland International Airport and easy access to Vancouver, WA, this property is newly redecorated in a contemporary theme with nice roomy guest rooms that a kept very neat and clean. Within walking distance to a variety of restaurants and attractions. If you enjoy thoroughbred racing or auto racing, the Portland Meadows Racetrack (horse racing) and Portland International Speedway (auto racing) are nearby. You can walk across the street for a short trek for horse racing! You can also enjoy day trips to nearby lakes, the Columbia River and Hayden Island. Explore the boutique shops and cafes of central Portland within a 15-20 minute drive! Complimentary hot breakfast is served each morning in the hotel's breakfast room and your hotel stay includes free wifi (great connectivity!). Dog friendly with a dog area (including bags & trash basket for clean-up) and beautiful landscaping with park benches in a grassy area to relax and enjoy in the shade. There is also a swimming pool and outdoor patio area for guests. For our stay, we had a king-size bed room that allowed us to spread out and not feel crowded at all. The bathroom is also very spacious. Very clean and tidy rooms and bathrooms. All of the essentials were included and plentiful.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Linda D, It is wonderful to hear that you enjoyed your recent stay with us! We feel quite lucky to be located so conveniently to so many different shops and points on interest and are happy to hear that you were able to take advantage of our great location! We hope to see you during your next trip to the Portland Area! Best wishes, ~ BW Portland Guest Services

"Auction"

5
30/06/2016

I came for the Mecum auction at the expo centre so it was nice to be close. The hotel ran a shuttle service in the morning and we could call the hotel for pick up is the afternoon. Over all it was an enjoyable stay.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Mathew L, We are happy to hear that you enjoyed your recent stay with us! It's good to hear that you were able to take advantage of our shuttle to the Expo Center! We hope to see you during you next trip to Portland! ~BW Portland Guest Services

"Really nice property"

4
29/06/2016

I have stayed at Best Westerns before, but this one has by far the nicest rooms. The breakfast was also better than at other BWs (even though they were good). The only problem is that it is not totally convenient to downtown without a car. However, it is within walking distance of the light rail system which can get you downtown and to the Washington Park.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Alhel44, We have been finishing up renovations to all of our rooms and appreciate your feedback! We hope to see you during your next trip to the Portland area! ~ BW Portland Guest Services

"A good hotel near Portland"

5
28/06/2016

We stayed 4 nights in this lovely hotel near the highway. It is a very quiet in the hotel. Our room was clean and very spacious. The bathroom is also large and has a mirror that covers all the wall. For breakfast, the choice is very ample. When there are too many people in the breakfast room, there is another room next to the whirlpool where you can sit.Sitting in the whirpool is very relaxing especially in the afternoon when the sun is shining. Wifi is very fast. Traffic is horrible in Portland. For 5 dollars you can take the MAX all day and when you take it at the Delta Park ( a 10 minute walk) it takes 30 minutes to go to the centre of the town. There are several restaurants near the hotel and a few chops. The staff is very helpfull.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Luc060355, We are glad to hear that you had a comfortable and quiet stay! It is great to hear that you were able to take advantage of our hot tub and complimentary wifi! We do feel quite lucky to be so conveniently close to the MAX light rail as well. Best wishes, ~ BW Portland guest Services

"Very well run"

5
27/06/2016

This hotel is well run and well thought out. All the basics and then some are covered. The breakfast is outstanding--even the coffee is good. The rooms are super comfortable, roomy, clean. The internet works great. The parking is convenient; there is always a place to park. The work area and sitting areas are comfortable, new, modern. I'd come back here again and again. Well done.

"Decent business trip"

4
27/06/2016

Adequate room, nothing fancy but the bed was comfortable and the hotel was quiet and clean. It was a little farther from downtown Portland than I realized, though. I ended up stuck in traffic the next morning and it took a very long time to get to my destination in the morning than I thought it would. Most of my business in Portland is in the downtown or East side areas so I probably wont stay here again just due to the location.

"Steve Lee the General Manager/Owner is an arrogant and argumentative person"

1
27/06/2016

My step daughter planned her first trip as a young adult using her very first credit card that she got in order to book and pay for the room for her and her girlfriends. She booked the room through a site called hotelsforveryone.com. After driving four hours up to Portland, they all arrived at the hotel to check in. Upon presenting her id and credit card to check in, they informed her that it is their hotel policy to not allow anyone under the age of 21 to check in without an adult. Of course, she was embarrassed and stressed due to the fact that they now did not have a hotel room to stay in. She attempted to reach out to her mother and myself but we were unable to take her calls at the time. One of the other girls finally reach her mother and after a lot of back and forth emailing credit cards and id images they finally let her and her friends check into the room. I called the hotel to inform them that the site she used as well as the site bwportlandhotel.com had absolutely no mention of the age requirement they stated. I was merely informing them of this fact and the fact that this was very embarrassing to my step daughter. They began to tell me that they had it listed on their website and directed me to a specific site through several clicks ending up in the AMENITIES section where it was listed. I informed them that the average consumer would never find it that way. I asked them if they would just simply apologize to her for the inconvenience and they said that they would not due to the fact that they did nothing wrong. That evening I called best western corporate to inform them of what had transpired. I even walked them through the various websites and proved that the age requirement was not visible anywhere. I then proceeded to walk them through the way that the front desk told me about. They stated that this is not very apparent at all and that they would reach out to the hotel manager and let them know. The next day I received a call from Steve Lee the general manager and turns out one of the owners as well. I went into the explanation as to what happened and tried to walk him through the websites as well and he became irritated with me and told me that I was yelling at him, bullying him and trying to pigeon hole him into admitting something was wrong. He then went on to tell me that they were not going to apologize to her and that they would not do anything for her and that she was lucky they let her into the hotel. I immediately called corporate again and informed them how Steve Lee handled the situation. Approximately 15 minutes go by and I receive another call from Steve Lee. This time Mr Lee had a completely different tone. He explains to me that if I did not apologize to him for the way that I handled the situation that he was going to give my step daughter the "real adult experience and kick her out of my hotel". Steve Lee, you should not be in customer service in any way shape or form. The way that you handled the situation is appalling and you should be ashamed of yourself. The Best Western chain of hotels has been a favorite of my family for a very long time and you sir give them a bad name.

"Very good hotel, would stay again."

4
25/06/2016

Nice very clean and spacious room with comfy bed and pillows. Loved the shower, spacious counter in bathroom for sundry items. Friendly staff. Would stay here again and would def. recommend others to stay. Good value.

"Nice Place"

5
25/06/2016

Everything was very nice. Efficient staff. Location is great since we were near Portland proper. Handy to those of us who come from Washington. Not the easiest location to find off the main road. Signage could be better.

"Good for a One Night Stay- slightly overpriced"

3
24/06/2016

While on our road trip me and my boyfriend decided to stop here for the night. This place was pretty decent, normal decorations and accommodations for a hotel. The bed was just alright, when we previously stayed at a Mariott in Salt Lake City the bed there was much more comfortable. But I still got a good nights rest. It took us a while to figure out how to work the rooms air conditioning. The bathroom was impressive with a waterfall shower head and back-lit large mirror. My boyfriend thought our one night stay was way over-priced at 198 dollars including tax. I think I would agree. If the price was between 100-150 I would give four stars instead of 3. There was a nice breakfast included. It is only offered until 9 am so we almost missed it.

"Great hotel"

5
22/06/2016

nIce, clean , friendly and accommodating. they treated us well and the surroundings were really beautiful. We recommend this hotel and will return her in the future. Nice rooms and reasonable prices. Restaurant was top drawer.k

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Steve C, We are so happy to hear that you enjoyed your recent stay with us! We look forward to seeing you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Fantastic "

5
22/06/2016

Great room great price restaurants close by. Rooms are well kept and the beds are very comfortable. The morning breakfast has it all. Had to use the over flow room to sit down and eat. Would definitely stay again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Tdjack98, We have been updating all of our rooms and are glad to hear that you found them to be comfortable! We look forward to seeing you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Portland OR"

5
21/06/2016

Excellent hotel for the cost, clean, excellent breakfast, staff, only a five minute walk to economical train service, and next door to Elmer's Restaurant. There is no reason to have a car and no reason to use a downtown Portland hotel.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Gary S, It's wonderful to hear that you took advantage of our great location and our close proximity to the MAX Light rail System! We hope to see you during your next trip to Portland! Best wishes, ~ BW Portland guest Services

"Business Trip"

3
20/06/2016

Room was clean and updated. Bed was comfortable. Grounds were a little rough, probably not part of the property of Best Western, vacant lot in front of hotel as a little unsightly. great access to PIR and the Portland Meadows track.

"great stay"

5
19/06/2016

We just needed a room for one night. I didn't want to spend to much so I used groupon for a great deal. The bed was king size and the mattress slept well. I was impressed with the breakfast. The staff was very friendly and very helpful.

"Very Good Value in North Portland"

4
19/06/2016

This is an older property which has been renovated. The staff were pleasant and helpful. The room was very nice for the price, and everything worked properly. Wi-Fi and a good breakfast included in the price of the room. If you are on a budget, this is a good choice. Just off I-5, easy to find, plenty of parking. Microwave, Mini-Fridge, and a Room Safe, which is above average at this price point. Restauants, shopping mall, and the Columbia River nearby.

"Good location, friendly staff, room & faclities good to very good. Bed needs replacement"

3
18/06/2016

Good location, friendly staff, room & faclities good to very good. Bed needs replacement. We used this as a base for a 3 night stay in Portland and found it convenient to get into the downtown area and attractions. Breakfast was good but didn't have a lot of variety. (still quite acceptable though) Would stay here again but would try for one of the renovated rooms (they apparently are working through the entire hotel but that takes time...)

"Airport"

4
15/06/2016

The hotel is close to the airport and close to Multnomah Falls which is all we had time to do before our flight. We had a little difficulty finding the hotel but once we were there the staff made helpful suggestions on the surrounding area for food and attractions. The hot breakfast is incredible and much appreciated.

"Used to love this hotel. it is convenient though "

3
14/06/2016

I spent many a months living in this hotel on state projects while in PDX. I have written reviews before. Mostly glowing.reviews. not so much now. It appears that the owners have attempted to up date and improve the decor and furniture to make it look more upscale but the reality is they put lipstick on a pig. They painted the walls in a hipster paint color. Changed the furniture to the Scandinavian type furniture which is actually nice. The modern decor chairs are to low to the ground. And very uncomfortable. The new age goofy office chair broke and threw me to the floor... In fairness to the chair it was designed for a anemic 16 year old boy not a full grown man. (ME). We booked a executive king suite .... There was not really anything executive about this room. I call this the 50/50 room.. It is 50 %new age and 50% 60s retro. The microwave was older than Me. The ancient coffee pot on a meal tray was adequate but nothing fancy. The room was very large .. The kitchenette area was huge but sparse and very dated...The carpet in the room was dated and did not match and was very worn and stained. The bathroom was completely updated, painted with new counters, hipster new age sink, and a attempt at some new age paint color.. Not my cup of tea on color.. But it was ok.. Now the toilet... If anyone has read my reviews, they know I hate the low rider toilets.. This toilet was the extended tall toilet!!!!! The saving grace of the visit to this hotel. I would stay here again just because of the toilets. Keeping with the spirit of rooms.. 2 mornings in a row hotel Staff entered the room while we were in the room. I was not happy about it and made sure the management heard about it. There was no "do not disturb" sign in the room. Staff started banging on the door at 10 am. Then the front desk called on day 1 wanting to know if we wanted room service. I am on vacation leave me alone. Clean the room in the afternoon not in the morning. Moving on to other aspects of this hotel. Lobby updated... The new hipster scandahoovien decor? Check in staff was pleasant enough.. WIFI WAS AWESOME. Breakfast, several hot entrees all good. Other breakfast items sparse.. Juices and pastries Would have liked to see more of a selection of pastries and items like that. 3 types of cold cereal. We did not go the hot tub area so we do not have a comment on that. The shining star of the hotel was the Maintenance staff. Young slim man his name was Delone, or Delong he had long dreadlocks. This young man was amazing. Totally customer service driven. He should be training all of this hotel staff the art of customer service. I would stay here again, because it is very convenient. Not because it is a great hotel.

"Enjoyed our stay - great value"

5
13/06/2016

We were in Portland for our Brother's 60th birthday celebration. The Best Western at the Meadows was an excellent value for a very comfortable modern room in comparison to the other choices available. Although it wasn't as close to where we spent our time celebrating, the savings certainly offset the distance (5 miles) Staff was friendly and helpful, the morning breakfast was good, lots of choice for any eating preference. My brother left a leather jacket behind accidentally, and we received a call from them and it was promptly shipped.

"Great value and location in Portland"

4
11/06/2016

We always stay at the Best Western Inn at the Meadows when visiting Portland. Our son attended the University of Portland and this hotel is close to the campus, I-5, shopping and dining. The rooms are always clean and the staff helpful and pleasant. I love that they serve breakfast and that they have a convenient guest laundry.

"Better Best Western"

5
09/06/2016

Originally stayed at the Marriott waterfront hotel but they were booked the rest of the week. Being that it's fleet week and the Rose Festival almost all the hotels are booked around here. Wasnt psyched about staying at the Best Western but I'm impressed. Although the carpet in the lobby and on the stairs is horribly stained, the rest of our experience has been great. Free breakfast 6-9am, the housekeepers do a great job of cleaning, and the hotel is located near the TriMet transportation system. Not bad at all.

"Amazing quality for price!"

5
08/06/2016

My son and I stayed at this location on an overnight trip to Portland to drop him off at the airport. The staff were friendly and helpful. The room was very clean and comfortable. The internet worked very well. Breakfast was delicious and plentiful. It is in a convenient location close to shopping, fast food, and restaurants; all within a short walkIng distance. I would stay here again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kfbaker1, We feel quite lucky to be so conveniently located to some great restaurants and shopping areas! It is great to hear that you had a comfortable stay with us and look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Excellent Value"

4
07/06/2016

Location is odd, seems to be in an industrial area. Traffic on the interstates is terrible but it's easy to navigate the surface streets getting to/from hotel. Rooms are a little dark, and upstairs guests can easily be heard. Breakfast is very good, though it's the same every morning. Wifi works well, and most importantly, service is excellent. Nothing to complain about really, it's just not a 5-star hotel.

"Great value"

4
06/06/2016

Beautifully clean, very comfortable beds, very quiet. Great bathroom with fantastic shower. Excellent breakfast. Microwave and fridge.Very friendly staff on reception. Easy to find from the freeway. We would certainly choose it again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Geoff D, It's great to hear that we were able to meet all of your needs and you enjoyed all of our room amenities! We certainly do hope to see you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Great place to stay"

5
04/06/2016

We have stayed here several times. It is a great location, off the beaten path. There are several restaurants close by, a Walmart and just a 5 minute walk to the max. The staff are always friendly and very helpful. The rooms are clean and you cannot hear any noise from any of the other rooms.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Walterl538, We are so happy to hear that you enjoyed your recent stay with us! We always love to hear that people are taking advantage of our great location and that we were able to assist you with any questions that you may have during your stay! We look forward to seeing you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"One of the "better" best western hotel"

4
03/06/2016

Nice room, nice décor. The shower is a little small, but everything else looks very good. Breakfast is one of the best among all the best western hotels I've stayed at. I enjoyed the fresh made pancake very much.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello S S, Our breakfast team work hard to ensure a delicious breakfast every day and we are happy to hear that you enjoyed it! We hope to see you during your next trip to Portland! Best wishes, ~BW Portland Guest Services

"Best Western"

4
03/06/2016

Nice Hotel. Right off freeway. Restaurants, Walmart nearby. Nice staff. Clean rooms. Good hot breakfast Heating/cooling system is a bit loud if you need to use it, but overall decent place. Would stay again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Letitia C, It's great to hear that you had a positive experience with us and were able to check out some of the restaurants and shops close by! We do hope to see you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Awful experience "

1
03/06/2016

I booked this hotel through groupon and accidentally used my maiden name for the reservation. After I realized my error I contacted groupon, who advised me to contact Best Western. I called them directly the day I made the reservation and the representative at the front desk assured me she changed my name to my current legal name. A month later after arriving at 1 AM from a long flight I was told that The Best Western would not be able to honor a reservation that I PURCHASED AND COMFIRMED WITH A DIRECT EMPLOYEE OF THE HOTEL. I even had a copy of the groupon with the confirmation number with me. The manager would not even talk to me, he said I could call him back at 9am, as if that helps anything. If they would have let me know a month ago I could have gotten a refund and made additional plans. Needless to say I will not be doing business with best western ever again. If I could give this place negative stars I would for terrible accommodation, communication, and just being plain inadequate. Terrible customer service ????

"Great for a weekend trip"

5
02/06/2016

Booked this hotel for Memorial Day weekend. This was our first trip to Portland so the location was kind of a shot in the dark, but it turned out great. if you have a car, this is a good location as a starting point because it is close to the freeway and not far from downtown. You can't really walk anywhere. The hotel was very clean and the hot cooked breakfast was the best I have ever had in a hotel of this class: Scrambled eggs, quesadillas, sausages, and more. Would definitely recommend this hotel.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Claudia G, We are glad to hear that you found our location to be convenient! We do feel quite lucky to have such great access to the MAX light rail system as well as I5. We hope that you'll stay with us during your next trip to Portland! Best wishes, ~BW Portland Guest Services

"Great Hotel"

5
27/05/2016

Staff was friendly and efficient plus they have a board near check-in with a calendar of local events. Had a mix-up with the room type but it was corrected quickly. The breakfast attendant went out of her way to make sure I received potatoes before they were put in the same steamer as the sausage after overhearing my allergies to sausage. The room was very quiet, large and clean. Hotel is good for couples, families and business people as it is quiet, safe and has its own parking.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello NicoleCar, It is wonderful to hear that you had a comfortable and quiet stay with us! We feel quite lucky to have such a wonderful staff who go above and beyond to ensure that our guests have the best experience possible. We hope to see you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Pleasant 3 night stay"

4
27/05/2016

As most of the reviews on this property were very positive we decided to buy a Groupon for our 3 day visit to Portland. The double queen room was very spacious and clean. Beds are very comfortable. We had no noise issues as we had a room on the top floor (3rd) and away from stairs/elevators. The staff were all very friendly and helpful. Thanks to Jeff at the desk who helped me with some printing. They have a complimentary airport shuttle if you book ahead. One of our shuttle drivers, Moses, was very cheerful and courteous. He is a great ambassador for the hotel. The breakfast room is spacious and bright and the lady who looks after it was also very pleasant each morning. Breakfast itself was ok and the standard fare. We took the Max light rail each day( got the day pass) into the downtown area which takes about 20 min. The Max station is about a 5 min. walk from the hotel. Not the most pleasant area for strolling but safe enough. This may be the only drawback to this hotel is the commute into town for sightseeing. However, for the price it is worth the effort and quite doable, although returning later at night may be an issue. Two minor comments, the conditioner dispenser was empty and the TV channel offerings are minimal. All in all a very pleasant stay.

"Average "

3
27/05/2016

We stayed one night in Portland as part of a two week road trip. Of all the Best Westerns we stayed this one was just okay. First of all, even with GPS it was difficult and confusing to locate. This was after miles of traffic congestion and getting into an unfamiliar town later than we anticipated. That isn't their fault, but we would never stay there again because of the location. Check in was friendly, fast and the desk clerk was helpful about places to eat. Their breakfast not too great. Not much variety and food just average. And it was 6-9am. Many places are 6-10am, which we think is perfect. However, all the employees were friendly and greeted us warmly.

"Great place!"

4
27/05/2016

Convenient to get to, great staff, and close to food/shopping and the high way. Bed was a little stiffer than I prefer, but it did the trick. Slept past the included breakfast and was bummed we missed out. Would definitely stay at this Best Western again!

"Good property, be careful with pricing."

3
25/05/2016

Great property, recently updated rooms which are very nice. We liked the location, easy on/off the interstate. Very few places in this price range and this nice would allow you to be able to walk to downtown anyway. 2 good family restaurants, 1 fast food, 1 grocery store, gas station and some other stores adjoining and within walking distance. Our complaint was with pricing. As a BW rewards member and AAA member, we booked a Fri.-Sat.-Sun. stay a week in advance. Best price was 170/179/143 for these nights. The staff was able to let us check in early (1pm), and later that evening I went to the front desk to inquire about something on Fri. and during my wait a couple had just walked in and inquired about a room for 1 night. The desk clerk to my knowledge didn't ask for discounts and quoted them $143. While this was going on another clerk took a phone call and quoted a room for $169. As the couple was finishing their business a gentleman walked in and asked about a room for the night and was quoted $188. I inquired with BW corporate and they said pricing is up the that hotel. We ended up not staying Sun. and found lodging elsewhere for significantly cheaper. Short story long, check online, and call the property when shopping for a room here.

""Modern, Clean & Very Nice""

5
24/05/2016

We were flying out the next morning for a 2 week vacation, and chose to stay here, since we could leave our car parked here, for the full 2 weeks while on vacation, at no extra charge. It would have cost us the amount of the stay, to park our car at a pay & park. They had a shuttle available to take us to & from the airport. It was a little distance to the airport (approx. 15 minutes), though easier than fighting traffic from living 1 hour away. The hotel was very clean & newly decorated, with a modern style, which was nicer than anticipated. There was a free continental breakfast, with a good variety; everything was very good. We were very pleased & would stay here again.

"Very clean!"

4
22/05/2016

Very clean! Hairdryer didn't work but got fixed right away. Staff was very friendly and courteous! Wish the hot tub was open later than 9!! I have a bad hip and after a long drive and long day it would have been nice to soak. The only down side was that you could hear all the neighbors and the tv would go from full screen to a tiny screen. Other than that, I would stay again!!

"Average but spacious "

3
22/05/2016

We actually chose this hotel because Groupon was offering a deal, it isn't walking close to downtown Portland but driving isn't bad. Rooms were big came with a fridge, clean, and comfy. Lots of parking and a free (average) breakfast. Outdoor poor which was a bummer as it rained so we couldn't use it.

"Surpassed my expectations "

5
18/05/2016

First time to stay in a Best Western Inn. It surpassed my expectations. Modernized design that is very refreshing. The bathroom is clean. Free breakfast was great: scrambled eggs, sausage, choices of cereal, oatmeal and pancakes. We stayed for 2 nights and didn't encounter any problems. Free lift from the airport. Location is 15 mins from Dtown. So happy for the deal we got from Groupon. Front desk is very pleasant and informative.

"Pleasant visit"

5
17/05/2016

From the time we checked in until we checked out four days later, we had a very enjoyable visit. The staff was very professional and helpful, assisted with giving us directions to Max Station, shopping as well as restaurants in the area. The drivers of the shuttle vans were very courteous and kind. The room was very clean and the housekeeping staff kept it clean which was very much appreciated. The breakfast was also great although we missed the waffle maker! We recommend this Best Western.

"Very reasonable rates"

5
17/05/2016

Booked in for a conference at Expo Center and extended stay for personal time. Front desk was efficient, had a room on 3rd floor. Very quiet and hotel/room was clean. Great continental breakfast, good variety of options. Lots of tables in room so never had to worry about not finding a seat.

"Nice Hotel for a great price!"

4
16/05/2016

Awesome guest service! Room was nice and late checkout wasn't an issue. The hotel was clean, in a good location, and very accommodating. Would definitely recommend this to anyone who's looking for a nice hotel in a good area for a great price.

"Beautiful room and delicious breakfast! "

5
16/05/2016

We were a bit early for check-in but Front Desk was very helpful and offer us a different room on level 2 instead of level 3 which to us doesn't matter. The rooms were recently updated, the bed was super comfy. My only complain was the shower it look outdated and the shower head pressure was too strong. The Breakfast was from 6-9 with alot of options my fav was the potato everything tasted fresh and delicious. Hotel location was very convenient Walmart just down the street Downtown was less than 10min drive. We would stay here again when we visit.

"Decent Location, Average On All Other Fronts"

3
16/05/2016

I stayed here for a night while visiting a customer in Vancouver. The location is in a large commercial center and right off the freeway, making for easy access. The restaurants around it are a bit ho-hum, but fortunately Portland has lots of great eating opportunities if you're willing to drive around a bit. Check in was standard and my room was on the second floor. Unfortunately, the room was right over the front desk area and there is a large opening on the second floor that allows all the sound from the lobby and dining area to come right into the second floor. This made for an early morning when people were checking in late at night and out early in the morning. Strangely, one hotel employee was slowly vacuuming the main entry area at around 7 AM, so anyone hoping to sleep in and also in a room near that opening would be hard-pressed to do so without ear plugs. The room amenities were standard, including a decent cable selection. The room was large and also included what I guess was a kitchenette that they shoehorned into the room along one wall. It was an odd room, but was functional enough for what I needed. The showers had dispensers for shampoo and soap, but one was totally empty. I would think that should be on the checklist for the room staff to check, but I guess not. One other note is that this location does NOT have an exercise room, so don't go looking for it. Also, they cover the pool in such a way that it appears to be closed, but it is just to keep the heat in. The food for breakfast was standard. One thing I didn't expect was that usually you just leave the keys in the room on your check out date and that's all that is needed, but I got an email from Best Western that I had not checked out and had to call the hotel to get that straightened out. I did not have to do this at the BW at which I stayed the next 2 nights, so it seems like a local policy. Overall, I found it a pretty standard hotel, albeit slightly noisy. I'd probably pick somewhere else next time.

"Convenient, But Average"

3
16/05/2016

Spent a single night as a half way stop on the drive home from S. Oregon Coast. We were two adults and two kids under 6. The hotel is extremely accessible just off the I5 and is right in the middle of a big box store strip mall type Blvd. A lot of food, shopping and other choices within walking or a very short drive. Very very convenient location. We arrived at 4pm on a Friday, front desk had a few people there. We were checked in and were treated a bit rudely. Abrupt and a little too pushy for our liking or what we are used to from customer services. We were sternly warned that we would be charged $400 if were to smoke or bring in a pet into the room. Firstly, who smokes with two little kids in the room (we don't smoke at all) and wouldn't we actually have a pet with us if we're bringing one in??? The room was basic, a newer renovated room. It was nice in style and colour. Fridge, tv, two queen beds, plugs etc. Here is the biggest issue we had, after rudely being told not to smoke in the room, the room actually smelled of cigarette smoke. This really made it easy for us not to return in the future. Rude front desk and a non-smoking room that was obviously smoked in previously regularly. Average hotel, below average front desk, non-smoking rooms smell like smoke.

"My PDX Weekend"

5
16/05/2016

Really enjoyed my stay at this hotel. Staff was friendly and helpful. Good location and easy freeway access to go downtown and greater Portland area. Provided breakfast service is a nice bonus and a great value for guests. My only minor complaint is that the shower head lacked pressure.

"Better than most Best Westerns..."

4
12/05/2016

This hotel is situated between PDX airport and downtown - it's a convenient location but it's not in a good setting for going for a morning jog. The hotel itself is definitely one of the nicest Best Westerns I've experienced - it's very clean, updated, and the staff are truly accommodating. I booked this reservation after realizing that most of Portland was sold out or overpriced this time of year. It ended up being a fine answer to not wanting to pay a crazy amount for an average experience. The price was low and the stay provided a clean, no frills, safe and comfortable experience. Perfect for saving a buck and for not compromising on essentials.

"Layover close to airport"

3
10/05/2016

Not to far from the airport. Late check in was no problems. Clerk at front desk was help. Room was clean smelling and air flow was good for a nice night of sleep. Area felt safe with the parking lot well lite. Was hard to find the entry way as in the dark it is half hidden. Hotel seem to be located to help keep the busy traffic noise low. Housekeepers were friendly. Area seemed to have good location for getting something to eat, thou I did not choose to eat at this time due to met other folks in a different area.

"Best Best Western Property Ever"

5
07/05/2016

It is a pleasure to go to a BW property that does not look or feel like every other BW property on the West Coast. From the moment you walk in you realize the owners and management have made every effort to create a "Hotel" ambiance, from the Euro/Asian art decor & furnishings, to the expansive feeling just walking down the halls. A considerable amount of thought has been given to the rooms that are not the usual off yellow or white walled cubicles, the very convenent shades instead of drapes, and especially the lighted full mirror wall in the bathroom that takes an ordinary size bathroom and make it appear large and easy to see what you're doing. The price point for this property for a business trip makes it well worth staying at, even if its slighty farther than you might want to be. Except for any accidents that occur on I-5 that will shut down that highway, or the horrible morning or evening traffic, if you time your trips to the opposite flow you can get anywhere in a reasonable amount of time. And the breakfast is real food that you can tell someone cooked instead of microwaved. Overall...well worth the additional time.

"Great hotel and staff"

4
06/05/2016

We needed a place to stay for a couple of nights while we were having our motor home fixed. This was close to where we lived and convenient to work. The staff were very friendly and helpful. Our room was very clean and had what we needed. The bed was comfortable and it was a quiet are.

"Clean, Up-to-Date, and Helpful"

4
05/05/2016

For a Best Western, this place is really nice. The room was clean, large, and seemed to have been updated fairly recently. The free breakfast was decent (very good pancakes). Those things seldom are. And the front desk was very helpful to me on more than one occasion.

"Great hotel, easy access to I-5"

5
04/05/2016

Daughter is moving to Portland and this was a great spot to easily access I-5 to get into City. From this spot, we got everywhere we needed to go to see the city. Also, Elmers restaurant, right next door was excellent food for the price.

"Quite and comfortable and very nice.."

4
02/05/2016

The hotel is currently undergoing its new transition stage and will be fantastic when completed. Right now it's only wonderful and convenient. Located closely is walmart, dicks sporting, thomasville, lowes and many other within walking distance.

"great experience"

5
02/05/2016

this hotel is one of the best ,, the rooms have all been updated, are spotless, great internet service and tv. The breakfast offers a wide selection and is very tasty. Great access to shops, restaurants and freeway. So clean.

"Nice place to stay if you can get a reservation"

4
01/05/2016

As the title states if you can get a reservation should tell you something. We are working in the area and if we are lucky we can stay here maybe one out of 3 or 4 times we try to get rooms. They are close to the Expo center so booked up most of the time. We will stay 7 nights and almost next to impossible to get that many days. We end up staying next door at Days Inn its OK but Best Western has a lot better breakfast and the rooms are a bit better. As for the staff some of the workers are OK and then some really could care if you are a returning customer and treat you as so. Don't expect overly friendly service from the check in desk as they could care less about whether u come back or not as the motel is always booked.

"Great place"

4
01/05/2016

We stayed at eh Best Western Inn at the Meadows in Portland, OR for one night enroute to the Oregon Coast. We had a great experience. The staff was extremely helpful and friendly. We would definitely stay here again.

"Satified"

5
29/04/2016

Traveled with wife and daughter for a conference held near this hotel. Staying for just one night. The facility was clean, the staff was very friendly and helpful. The breakfast was very good. The sleep quality was the best.

"Good place to atay"

4
28/04/2016

The area looks busy, close to a number of venues. We didn't walk around the area so I can't speak of safety. Other hotels and fast food joints close by. We went back downtown for dinner. Extensive remodel looks to be complete. Huge solar project on the roof, fresh paint and new furnishing. Bed was comfy. Carpets need replaced next. Lumpy and uneven flooring feel "weird" to walk on. You can see the "tilted" floor on the second floor hallway, tilting towards room 230. Staff was fast and friendly. Hot Breakfast nothing special, what I expected. Free newspaper. Clean entrance and lobby area. Pool was covered with a tarp.

"Friendly staff and comfortable rooms"

5
26/04/2016

Easy and quick check in - great staff. The rooms were very clean and the beds were extremely comfortable. Found hotel b/c we were going to event at the Portland International Raceway (easy walk from hotel). Would stay here again without hesitation.

"Everything good ....but noise"

4
22/04/2016

Business trip to Oregon , hotel employees are nice and friendly , room is clean , bed is comfortable ..... only two cons I wanna highlight ~ 1. Horrible soundproof , I can hear sound from next door , and also upstairs guest walking .... 2. Breakfast not quite good , same type everyday .... But I still recommend this hotel due to good service and clean room !! BTW , there are lot of big shop and restaurant around this hotel , so ......very convenient location .

"Great stay"

5
19/04/2016

Good staff, good breakfast and comfortable rooms, they have free wifi with good Internet speed. Close to all downtown activities. Went for an event in Vancouver, WA. Very close to this event as well. Able to go everywhere easily. Access to all freeways from this hotel.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello lfabricioo, We do feel quite lucky to be so close to conveniently located to downtown! It is great to hear that you had a comfortable stay with us and we hope to see you during you next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Just okay"

3
19/04/2016

This hotel is clean and has spacious rooms, with a professional staff. The bed was hard and lighting was inadequate. Breakfast food quality was good, but the room is cramped with tiny tables and was hard to move around! The location fit our needs and was overall an okay experience, but I think next time I would give another hotel a try.

"Easy"

5
18/04/2016

Easy check in, clean room, quiet location, and friendly staff. The only downfall, which is NOT the hotel's fault, is the food options in the area are lacking. They don't sound very appetizing and Yelp shows low ratings. You will want to go for a drive to get some quality food.

"My Stay"

4
18/04/2016

Great location, great hotel. Lots of restaurants choices within walking distance. Large box stores near by, within walking distance. Clean lobby, clean rooms, decent breakfast. Close to Max train station, shuttle service available to take you there.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Bradda, It is great to hear that you enjoyed your recent stay with us and took advantage of our great location! We hope to see you during you next trip to Portland! Best wishes, ~BW Portland Guest Services

"Best Best Western"

5
18/04/2016

Super nice staff, comfortable rooms, good breakfast and very relaxing. Close to all downtown activities. Went for an event in Vancouver, WA. Very close to this event as well. Able to go everywhere easily. Access to all freeways from this hotel. Able to walk to 2 coffee shops for dinner if you are too tired to go out.

"our usual Best Western experience"

3
13/04/2016

Nothing to scream about, but staff was pleasant and friendly. Bit too much maintenance going on. Breakfast was OK for what was offered, one morning very crowded with a class of school kids in it. Overall a good experience, room was clean and quiet.

"Great experience, awesome staff and service!"

5
13/04/2016

Stayed just one night but the overall experience was delightful. The rooms were clean, comfortable and spacious. The staff were very accomadating and held our luggage while we ran around town after checking in. Great experience.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Waynell H, We have such a great staff and are happy to hear that you had a comfortable stay with us! We hope to see you during you next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Amazing breakfast "

4
12/04/2016

Best breakfast I've ever seen at a Best Western. Real potatoes not frozen, quesadillas, fresh eggs and sausage, and a pancake maker!! Oh, and the beds were very comfortable too. Good pillows. Bright and clean bathroom with updated features like a large back-lit mirror. Solid all around.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Joseph S, Our breakfast team works hard to ensure that we have the best breakfast possible for our guests and we are so happy to hear that you enjoyed it! We hope to see you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Great Hotel"

5
11/04/2016

Hotel was clean, comfortable beds and great location. Bathroom was very spacious. TV worked well, as did AC. There is a great restaurant named Elmers close by for breakfast. We were visiting family, so did not get a chance to check out the hotel much.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Geuseness, We have been renovating our rooms and are happy to hear that you enjoyed your stay with us! We hope to see you during you next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Great value for money and awesome breakfast"

5
06/04/2016

This hotel is perfect for a quick stop over on your way through Portland! The breakfast that is included is fantastic and the nearby Chinese food restaurant is great. Hotel is super clean and updated.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Allison Joan M, We have such a great and hardworking breakfast team and we are glad to hear that you enjoyed it! We hope to see you during your next visit through Portland! Best wishes, ~ BW Portland Guest Services

"Great place to stay"

5
06/04/2016

We have stayed here before as it is very close to the Expo grounds for the annual Portland Swap Meet. The hotel shuttle service is very handy to get to Expo. Great staff here who are friendly and courteous. Rooms have been remodeled and the only negative is the lighting in the bathroom is not good. The light around the mirror leaves a lot to be desired when shaving, etc. The breakfast is a cut above most BW's. We will continue to use this BW in the future.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Tom J, We are glad that you enjoyed your recent stay with us! We feel quite lucky to be so conveniently located close to the Expo center and hope that to see you during next year's Portland Swap Meet! Best wishes, ~ BW Portland Guest Services

"Nice for an overnight stay"

5
05/04/2016

We stayed here on our way to Arizona and enjoyed it for the cleanliness and quiet. It is close to several different places to eat and the staff was very attentive and courteous. We only stayed one night but would not have minded staying a little longer, if our itinerary would have accommodated it.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello JillyBean9827, We are glad that you had a comfortable and relaxing stay with us! We hope to see you during your next trip to Portland! Best wishes, ~ BW Portland Guest Services

"Average"

3
04/04/2016

Low lighting in room, noise from either side of our room. At one point sounded like child kicking wall. Had to request supplies replenishment. Breakfast was well staffed, staff was courteous, greeted and welcomed customers, and overall exceeded expectations. Brightspot of an otherwise average hotel stay.

"Awesome!"

5
03/04/2016

What a great hotel. Staff quite friendly and accommodating. Breakfast was good. Location is perfect - within walking distance of the MAX Light Rail for going into downtown Portland. Rooms were very clean and presentable. Very relaxing. Will definitely book in the future when I return to Portland.

"Anniversary trip"

4
30/03/2016

The staff were very accomodating when the first room we were given was still in a renovating state. The bathroom wasn't quite finished. When we asked to be moved to another room, they promptly obliged. This was much appreciated. The rooms are clean, and updated, and the bathroom was very nice when completed in the second room!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello A6459QHkimj, We have been working very hard to make sure that all of our rooms are updated and are so happy to hear that you enjoyed these updates to our rooms! We hope to see you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Excellent Stay When Traveling with a Dog"

4
29/03/2016

We reserved a "pet friendly" room on line with Hotels.com. When we arrived at the hotel, only a few minutes off of Interstate 5, our room was ready. There is an extra charge for pets, but we were very pleased with the room. We had a large king bed room with plenty of space for our dog's crate. The room faced away from the freeway so little noise, but it was especially helpful to be located on the first floor near the exist to the closest pet area. The room appeared to be just recently renovated since the decor and facilities looked similar to ones we are using in a remodel at home. Plus there was a fridge, sink and coffee maker in our room. The hotel provided free internet wifi in our room. The room price includes a complimentary hot buffet breakfast. The hotel is a little far from the center but close to a tram stop that takes you downtown.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Jadranko, We are happy to hear that you enjoyed your stay with us and that we were able to accommodate your needs! We hope to see you during your next visit to the Portland area! Best wishes, ~BW Portland Guest Services

"Very Disappointed"

2
29/03/2016

The beds are hard as a rock!! Also, customer service was the worst!! I work at the Best Western where I am from so I know there are loops that can be created to help any paying guest, so when it took three hours of dealing with a very annoying and unfriendly Jeff, I was very frustrated and disappointed. I understand I am only 18 and the rules are 21, as they are at all Best Westerns, but like I said there are ways around certain things, and I was clearly not there to trash the room or party in it. The accountability of me also being an employee at Best Western where I am from should have been enough to work with me a little bit at the least. I was very far away from home and know nobody in Portland so it was very frustrating. He made things very complicated during those three hours of trying to check in. I stayed at one other Best Western and another hotel during my week trip in Oregon and they were very friendly and worked with me without any hesitation or complications.

"Very average, nothing exceptional"

3
28/03/2016

While lobby is updated, the rooms are only partially updated. Staff were professional and pleasant. Room was large and bed quality was average. Property is located just off I-5 so it was convenient for my family to get to on our drive back to Vancouver. Morning hot breakfast was fair with very limited selection. Parking is free and unsecured open lot.

"Good Location"

5
21/03/2016

This newly (and very nicely) renovated hotel is in a good location just off the I5 but far enough that you don't hear the traffic. Quite a few restaurants located within walking distance, or a short drive away. Breakfast was good. Check in was fast and staff very friendly. About a 10 minute drive to downtown.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello RubyCoquitlam, We are so happy to hear that you enjoyed your stay with us! We feel quite lucky to have such a great staff! We hope to see you during your next trip to Portland! Best wishes ~BW Portland Guest Services

"Good hotel at a good price."

4
16/03/2016

We stayed 3 nights at the Best Western Inn at the Meadows. The room was spacious, clean and modern. Wifi was very good. Breakfast was perfectly adequate with a hot selection as well as cold. Fresh fruit also available. Good value hotel and not far from main transport links. If you have a car Portland downtown was about 10-15 mins away and parking downtown was a reasonable price.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello CJC2112, We have been renovating our rooms and it is great to hear that you enjoyed our modern updates! We hope to see you during your next visit to Portland! Best Wishes, BW Portland Guest Services

"Very Clean Modern Quiet Hotel"

5
15/03/2016

Stayed here after visiting Washington State and on way to Oregon Coast. Right off the I-5 and easy to find. Room was spotlessly clean and mattress was comfy. Countertop in bathroom was really pretty...had little sparkly things in it. Breakfast had lots of choices and was replenished very quickly. Refrigerator was tiny and that's about my only complaint. Shari's next door and a couple other restaurants nearby. Walmart and some sporting good stores close by. We will stay here again..great value for the money.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Brendi934, We are so happy to hear that you enjoyed your recent stay with us! We hope to see you during you next visit to Portland! Best wishes, ~ BW Portland Meadows Guest Services

"Review your bill"

2
15/03/2016

Be sure to look your bill over closely upon checkout. This place has a history of tagging on unauthorized charges without discussing them with you. There are limited options in the area for hotels so some of our people are forced to stay here.

"Newer, Clean Quiet with Comfy Beds"

5
15/03/2016

We stayed here one night on our way south from Washington State to the Oregon Coast. Hotel is decorated very modernly and is easy to get to from the I-5. Bed was very comfortable and was nice to get a free breakfast for the reasonable rate we paid. Restaurants close by and even a Walmart behind building. Loved the countertop in bathroom. Overall a very nice quiet stay on our trip.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Brendi934, It's great to hear that you have a comfortable and quiet stay with us and enjoyed the renovations that we have been doing. We feel lucky to be located very conveniently to I-5 as well as several shopping centers. We hope to see you during your next visit to the Portland area! Best wishes, ~ BW Portland Guest Services

"worst best western"

1
12/03/2016

The eggs were not done, the sausage was burnt, the flow in the breakfast area is horrendous. The walls are paper thin. you can hear other room conversations. need to get to 200 characters minimum so blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
I am very sorry you did not enjoy your most recent stay. Here at BEST WESTERN Inn at the Meadows, we try are best to fulfill your expectations. We are very sorry your breakfast was not enjoyable. I will speak to the breakfast team to see what happened that day. I do hope you will give us another opportunity to impress you.

"Poor Customer Service if booked through third party"

1
12/03/2016

We recently booked a night with Best Western through Booking.com but due to a highway closure had to change our travel plans. Best Western was extremely unhelpful and difficult to work with. Both Booking.com and myself spoke to customer service representatives who refused to help us without charging significantly more. In addition, a front desk worker assured me I would get a response by 10:00 am when a manager came in, yet I didn't hear from the property until early evening, which was very inconvenient considering we were trying to rearrange our plans that day. In the future I will keep in mind that customers who do not book directly through them (which would be stupid to do considering the ridicoulous increase in price) will not be treated nearly as well as those that do.

"portland favourite"

5
11/03/2016

A very helpful front desk, a free upgrade to a suite which was appreciated after a long day's drive. room was spotless and very comfortable, the breakfast was comprehensive and delicious. our second stay here and not the last.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Peter R, We are happy to hear that you had a comfortable stay with us after a long day of traveling! We look forward to seeing you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Just Average"

3
11/03/2016

From the moment we checked in there was issues. Front desk staff were slow and the hotel was under construction. The strong smell of paint and noise was unacceptable. The rooms were ok looks like they were trying to update with paint but hadn't finished the work. I will not return to this hotel on my next visit

"Great base near the Speedway "

4
09/03/2016

Stayed here on a business trip to Vancouver (but wanted easier access to Portland). It's an easy drive to both Vancouver and downtown Portland (though the traffic can be brutal at rush hour...so be aware of that). Otherwise it's a only 15 min to downtown and the room rate is way better than staying downtown. Very comfy, very clean and plenty quiet. Rooms were great, check in was a breeze and there's lots of free parking. All in all great value

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Brian J, It is great to hear that you had a comfortable and quiet stay with us! We feel very lucky to be conveniently located close to both downtown Portland and Vancouver. We hope to see you again during your next visit to the Portland area! Best wishes, ~ BW Portland Guest Services

"Preview for longer stay"

4
07/03/2016

Very good value and comfort for price. Good location for World Indoor Track and field Championships later in March. Good amenities and good King bed and pillows. Friendly staff and personnel. Nice modern looking rooms. Morning breakfast was good- choice of waffles, my favourite, was not available

"great location - average hotel"

3
05/03/2016

It is nice enough and shopping is close if you are going to be staying in the room for awhile. Not what I would consider and outstanding hotel. Grounds were OK but not excellent and room was done well but a few little issues. Overall a good experience with good staff.

"Nice Place, big rooms, good beds"

4
04/03/2016

Clean, recently remodeled with a modern look. Walking distance to several eating establishments and some shopping. Convenience stores within walking distance as well. There are more options a short drive away at Jantzen Beach.

"Dishonest staff"

2
02/03/2016

The manager, Steve, refused to send a shuttle to pick me up even though I called and reserved it 10 days in advance. They mentioned how I had booked thru Expedia (however, it was actually Hotels.com) and that there was no record I had reserved a pick-up shuttle from Portland airport. I made my reservation more than 10 days in advance, and was calling 7 hours in advance of my arrival to confirm that the hotel shuttle would be at the airport to pick me up. First, I talked to Jeff; after he told me there was no record, I spoke to Steve. After I told Steve I called 10 days in advance to schedule a pick-up, he asked me "Who did you speak to, and at what time and what date." Also, he asked, "Did I have this documented in an email." I said no, I made the reservation over the phone. I guess in the future I'll need to take "name, rank, serial number, date and time" each time I speak to someone at Best Western.

BWPortland, Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hi Karen, We did not refuse you a shuttle. As we explained, we had to honor the guest who schedule ahead of time first, before we could do your shuttle. Unfortunately, as you stated, you had not scheduled your shuttle or had a record, and trying to arrange the shuttle the same day can be difficult depending on shuttles that were scheduled in advance. Ten-hut, Steve

"Shuttle service"

4
29/02/2016

We told the desk personnel it didn't make sense to offer shuttle service of several miles (to the airport, etc.) and not the four blocks or so to the racetrack. We attend an awards banquet at the track every year, and one of the reasons we stay at Best Western is for the shuttle service there and back from the motel. She just quoted "policy" and "direction."

"Basic "

3
28/02/2016

Basic hotel accommodations. Nothing fancy but did have a comfortable bed and pillows. They had just cleaned the first floor carpet so the hotel had a smell of dampness and of carpet cleaner. The front desk staff was friendly and helpful during my stay.

"Great proximity, newly renovated - Good Value!"

5
26/02/2016

I stayed at this hotel for one night before heading out of pdx. It was quite close to the airport without having planes flying overhead. Airport transportation was apparently available, although I did not need it. The room itself was modern in décor, newly renovated, and very clean. I did use the small fridge for my dinner leftovers. The outdoor hot tub was enjoyable and a perfect temperature. Breakfast was served in a bright, spacious room. It included sausages, scrambled eggs, pancakes, potatoes, toast, fruit, as well as cereals and yogurt. The food was hot and tasty. I would definitely come back and appreciated the great price I got on the room!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear 1968cLb, We are so glad that you had an enjoyable stay and took advantages of all of the great amenities our hotel has to offer! We hope to see you during your next visit to Portland! Best Wishes ~ BW Portland Guest Services

"Avoid if you live within 100 miles"

1
24/02/2016

I paid for my room in advance on Expedia. When I checked in I was advised since I lived within 100 miles I had to come up with an addition $500 deposit. There is no reason why... just because I live within 100 miles. I don't know... Gang activity? Drugs? Prostitution? None of which make me feel great about staying there. Luckily I was able to meet their requirement because I had somewhere to be shortly and no time to locate another hotel.

BWPortland, Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hi Christine, I am sorry you feel that way. Unfortunately, we live in a world where those problems still exist in today's society. There are a LOT of hotels in Portland downtown and within the vicinity of Portland that do NOT even allow local guest to check in; who they consider local guest within; distance differs from hotel to hotel. There are several major cities who do NOT allow local guest. This practice is not new. Instead of completely shunning local guest we have decided on a policy that is effective in weeding out such guest, and at the same time give local guest the opportunity to experience our fine establishment. I am sorry you do not agree with our policy, however your opinion has been noted and discussed. Thank you for your feedback.

"Clean and convenient"

3
20/02/2016

This BW is undergoing some renovations. The hot tub has not been usable for many months, apparently. They are an eco-friendly hotel, which is great but the lighting left something to be desired. The bathroom had a back-lit mirror which looks cool, but not great for applying makeup. You need to use the heat lamp and get in the right spot in the bathroom. My husband found it difficult to shave with the lighting. There is a full length mirror in the hall but the lighting is so bad, you can't get an accurate view. You will hear the trains, no matter what room you are in--may or may not be bothersome. If you get a room at the far end (away from the freeway) you will be awakened by the garbage truck and the dumpster emptying at an un-Godly hour (4 a.m.?) even from the third floor. Freeway noise isn't bad. The convenience to the freeway is great. It took us just 10 minutes or less to pop over to the University of Portland. Breakfast was fine but don't expect any goodies like pastries or strawberries and whipped cream for your waffles. There were no trays to take food to your room (which would have been nice as I had a sick kiddo).

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello PickyInSeattle, We have been making many renovations and are happy to see that you enjoyed most of them :) The hut tub has been functioning, we are sorry to see that you were not able to enjoy it. We do try to keep it covered to keep the leaves out, however we can have it open in a few seconds. We will definitely see what changes we can do to the hotel based on your recommendations so we can improve for future stays. ~BW Portland Guest Services

"Great staff"

5
20/02/2016

I stayed here due to it being so close to everything for work, and I just absolutely pleased with Cindy at the front desk. she is energetic and friendly and truly understands customer service. she made the stay so worth while.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Jasenia G, We are so happy to hear that you enjoyed your recent stay with us! We are very lucky to have such a great front desk team to help you with anything during your stay and we hope to see you again during your next visit to Portland! ~BW Portland Guest Services

"Great value, very comfortable week stay."

4
16/02/2016

This was our second or third stay at this property, but we have not been in 5 years. Wow, nice renos!!! The lobby, breakfast room and rooms look great. Our room had a comfortable king size bed, in room safe, microwave, mini fridge and kitchen area. Spacious. Lovely new bathroom, with stylish fixtures. Breakfast is a hot buffet style with eggs, sausage, potatoes, pancakes, cereal, toast, yogurt, various beverages. It is not the most scenic area, but I never felt unsafe. There is some noise from the freeway, but with the widow closed it was fine. Walking distance to the MAX line, for an easy trip downtown or anywhere else on transit.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Justabitfarther, It is great to hear that you like the renovations that we have been making to our rooms! We have been working hard to make our guests' stay as comfortable as possible! We hope to see you during your next visit to Portland! ~BW Portland Guest Services

"Best Western Inn at the Meadows"

4
15/02/2016

Good experience , courteous and helpful staff. Three floor hotel with elevator and easy stair way access. Comfortable bed, small fridge and in room safe. Excellent hotel shuttle service to the Expo Center for the event I was attending. Amenities near by included a Lowes, Walmart Super Center, and a decent full service restaurant next door.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Dar F, We are so happy to hear that you had a comfortable stay with us and were able to take advantage of our great location! We hope to see you during your next visit to Portland! Best wishes, ~ BW Portland Guest Services

"Best Western Stay"

4
15/02/2016

The area around the Best Western is not the most scenic, but it was close to our destination and close to the freeway. The hotel is clean and the rooms updated. We had a first floor room facing the parking lot and there was some noise from the freeway and parking lot. The breakfast included eggs, sausage, potatoes, pancakes and various cereals, fruits, etc. Having breakfast included is a great perk when traveling with a family. Also, Best Western is one of a few hotels that offer queen beds instead of double beds.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello SharonKfromsac, We are glad to see that you enjoyed the hotel! We have been busy making many renovations so we are truly happy when our guest like them. Hope to see you next time you visit Portland :) ~ BW Portland Guest Services

"When a shuttle service is not a shuttle service"

2
11/02/2016

I travel extensively for business and as a Gold Crown Member with Best Western....forgive me... But I expected better. Leaving for Boise from Portland early and picked this hotel because they had airport shuttle service. Was rudely told and without remorse "that the shuttle will not be available". How does that happen? Really poor management and not excited about the condition of this property as well. Avoid, avoid, avoid!!!

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello 1Hawkeye2, Your membership with Best Western Rewards at the Gold level is important to us. The experience you had with Shuttle availability is unfortunate. However, the complimentary shuttle is scheduled tightly and therefore Airport transportation must be arranged twenty-four hours in advance. We try to accommodate Shuttle requests when possible. We look forward to another opportunity to serve you as our guest.

"Hard to believe this is a Best Western"

5
11/02/2016

We kept saying that! The lobby is totally modern, the bathroom has the coolest sink, mirror & faucet. Love the tall toilet, too! The beds are so comfy, the paint colors on the wall totally work with the new look. Great desk & chair and speedy internet. They were still finishing up some of the cabinet work but we got the idea. Would return to this property!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Sue H, We have been renovating our rooms and it is great to hear that you enjoyed your stay and all of the updates in the room! We hope to see you during your next visit to Portland! ~ BW Portland Guest Services

"Excellent hotel!"

5
10/02/2016

We stayed at the Best Western during the local dog show in Portland last month. We had a great room, it was clean, and the breakfast was well done. Thanks especially to Lizzie at the front desk who helped me to navigate to various events and who cheerfully answered every question.

"I enjoyed the peacefulness of my stay."

4
10/02/2016

Cindy was great. She took time to help me find out if there was any egg in the bread there. My son is deathly allergic to it and it really helped alleviate my worry. Thanks Cindy! There was a big snow storm which doesn't happen often in Portland and the guys were out there with ice melt to help decrease any hazardous ice.

"Hotel is in a rundown area and has no security"

2
09/02/2016

As a woman travelling alone I did not feel safe in this hotel. The side door was propped open with rocks for smokers to go in and out and the desk staff seemed unconcerned when I pointed this out to them. I was walking my dog in the designated dog walk area in the rear and a homeless man on a bicycle drove up looking for cigarette butts and then after picking up a few he went to his camping area in the bush beside the hotel. A man was skateboarding around the parking lot looking into cars. I could hear every word spoken by the people in the rooms beside and above me. I could hardly sleep I was so nervous that my car would be gone when I checked out and was relieved that it was still there, perhaps because I parked under a light. This hotel needs security patrols as it is in a sketchy area of town, something I did not know when I booked it.

"excellant places to stay."

5
09/02/2016

Best Western is and always will be my first choice of placys to stay. i always have a great experence when i stay here. everybody is so nice and respectful. all my needs and wants are taking care of. the staff is always very nice also. all the rooms are very nict also.

"Beware. you get what you pay for"

1
05/02/2016

hotel looks nothing like the pictures. run down and in a bad part of town. Breakfast was ok but it was the same everyday we were there. They tried to charge our group for use of a meeting room after we had already negotiated a price.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Robert C, We are sorry to see that you felt that the pictures were misleading. We have had many renovations during the last few years so some of the furniture on some web sites might be a bit outdated. We apologize regarding the meeting room area, our group contracts are only for the rooms as not all groups require a meeting room.We are glad that things were able to be worked out at the end. Have a great day~ BW Portland Meadows

"Best Ever"

5
04/02/2016

This is the most up to date hotel I ever stayed at. I asked the desk if this was a new building because I was so impressed with the overall appearance of the hotel. She said it was completely remodeled.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Jim G, We have been working really hard on the hotel renovations! We are really happy to see that you were impressed with the appearance of the hotel. We can only hope that you will like our upcoming renovations :) Have a great day~ BW Portland Meadows

"Comfortable, Cost-Effective Near Portland's Expo Center"

4
30/01/2016

While visiting PDX for business, stayed at the Best Western Inn at the Meadows, close to Portland's Expo Center. Very cost-effective, comfortable rooms with fridge and microwave. Very clean and recently refurbished. Only potential drawback was that the walls were paper-thin...could hear conversations next door. Within walking distance of Shari's and Elmer's restaurants even though there's only breakfast served at the hotel.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello JulieGG1029, Thank you for choosing us while on your business trip! We are close to major areas so that usually works out great for most of our guests. Glad you liked the restaurants next door :D Have a great day~ BW Portland Meadows

"Excellent place for to stay for work or leisure"

5
29/01/2016

My room was very clean and had new furnishings making it a very enjoyable place to return after long days of business related meetings and work. The staff was professional and provided excellent customer service. I was traveling by myself but felt very safe at Best Western and would suggest it for traveling professionals, families, or large travel groups.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Katie C, Thank you for dropping by and leaving a review! We are very glad to see you enjoyed our clean and newly renovated rooms. It's great to know our staff do a wonderful job and providing excellent service to all of our guests. We hope to see you again next time you're in Portland! ~The BEST WESTERN Inn at the Meadows Staff.

"Nice Modern Decor"

4
21/01/2016

Not that I'm necessarily into modern, but I really like the modern look to this facility. It has simple clean comfortable furnishings, a bit on the modern side. It is a nice departure from the older, typical BW aging look. The motel is walking distance to a small amount of food and shopping as well as a convenience store.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear Curt B, We are very glad you enjoyed your stay with us and are very pleased you like our Décor. We will pass the great review to everyone that helped with the Hotel - Everyone will be thrilled to hear you enjoyed it. Please come see us again soon. Thank you! Have a fantastic day! BW Portland Meadows~

"Stopover on our way to Seattle"

5
18/01/2016

Check-in was super fast and easy. Staff was very friendly. We had our dog so we had a room on the first floor close to the door leading outside. Room was newly remodeled and had everything we could ask for, shampoo, conditioner, body wash, heat lamp, comfortable bed, free wifi, and it was big enough to bring in our dog's bed and not trip over it. Neighborhood was great for walking the dog, there is a restaurant right next to the hotel, it has great salads and bacon cheeseburgers, something for both of us.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello pocosnot, Thank you for taking time out of your day to leave a great review regarding your recent stay with us! We always like reading and hearing our guests enjoying our clean and renovated rooms. We're glad to see you also enjoyed the neighborhood and there were locations within walking distance for everything you needed. We hope to see you again next time you're in Portland! ~The BEST WESTERN Inn at the Meadows Staff.

"Excellent location"

4
18/01/2016

This hotel has an excellent location for Portland. It is convenient to the airport, convention center, downtown, the Pearl, Vancouver and other points of interest. Easy access to the 5 freeway. Close to fine dining in the Buckman/East Portland area. Restaurants around the hotel aren't great so drive or Uber to great food.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Paula D, Thank you for leaving a review regarding your recent stay with us. We are very glad to see you enjoyed our hotel and our location was convenient for the points of interests you needed. We hope everything went well for you and hope to see you around next time! ~The BEST WESTERN Inn at the Meadows Staff.

"Very nice place"

5
16/01/2016

Room looks newly upgraded, staff was wonderful. Very convenient location in that you have all kinds of shopping and dining choices nearby. Only suggestion is they have coffee available in lobby 24x7 -they are in the PNW after all!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello jeepney2015, I am ecstatic that you enjoyed your stay! We are excited about new renovations and convenient location. Also, the front desk is always prepared to give recommendations for places to shop and eat in Portland. Plus, we have coffee, hiding in a room off of the lobby, available 24 hours a day and 7 days a week. In the future, please ask the front desk and we would be more than happy to assist you with all inquires! I agree, being a Portland native, coffee is a necessary. Have a fantastic day! BW Portland Meadows

"They just lost a Diamond level member"

1
15/01/2016

They have lost all customer service and now they have lost a loyal customer. I booked a night using points because of extenuating circumstances I knew I would not have enough money in my account until after midnight. However when I got to the hotel at 1730 I was refused check in because they couldn't precharge my card for 'incidentals'. Now, I would understand if I had ever used incidentals - ever, however in the years I have been staying there and at other BW properties I have never once charged an 'incidental'. They could have re-run my card after midnight as I suggested, but declined. I have never had an issue so there is no reason at all to suspect that I would run up any kind of bill and dash (and really, what kind of stupid would I be, given they know exactly who I am!) Still refused without any attempt at customer service. Plus, they still charge me my 16000 points and won't refund them because it was after the 24 hour cancellation time!!!!!! They refused me, I didn't cancel. I suspect they simply wanted to sell that room at rack rate and used this as an excuse.

BWPortland, Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hi Purplenell53, Sorry for your unpleasant experience. Unfortunately, all reservations do require a credit card, and or debit card for incidentals which is also our damage deposit. I see in the notes the front desk agent gave you several options of what we could accept as deposit, however you refused all three. We have refunded your BWR points. Again, sorry for the inconvenience. Hope you give us another opportunity to WOW you! Kind regards, Steve

"Very roomy and comfortable "

4
12/01/2016

Quick checkin. Room was too clean- the smell of bleach when we opened the door knocked me over. Had to open the window for 15 minutes and even then the smell lingered. Bleach is bad for the environment, folks. Kills the fish. Dilute it. It's bad for the workers who inhale it too. Better yet, use environmental cleaners. Wifi signal was weak by the bed for an iPad. Had to sit by the front door. We were on 3rd floor halfway down the hallway. Otherwise the room was huge. Bed was really comfy. 4 pillows per bed. Lots of towels. No body lotion or tea but those are supplies we bring on our own. Bathroom was terrific and large. Lots of parking and not far from I-5.

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Susanaquerida!, Thank you for staying with us and will notify our Maintenance staff of our cleaning agents. Our Staff, take the proper precautions when handling such powerful chemicals when needed. Cleanliness is a point of pride with us and going “Green” is one primary objective of ours—There are remedies that we can take when wi-fi signal is not performing as expected, however we depend on our guests letting us know when there is an issue. We are continuously staying with the up to date technology regards to Wi-fi. We are glad to hear the space met your needs as well as the location and sleeping arrangements. Just in case you were not aware, we have a selection of complimentary hygiene items at the Front Desk for our guests' convenience. We sincerely hope to see you again soon and thank you again for your kind comments. BW Portland Meadows ~

"Good stopover hotel"

4
12/01/2016

We booked this hotel via Groupon , as a quick stopover hotel on our way south. The staff were pleasant and helpful. Our room was clean and the bed was comfortable. We appreciated the hot breakfast and ample free parking.

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Wanderlust339, We are pleased you were able to make a time for a quick stop in Portland during your travels. Our focus is on your total Experience. Great to hear that you found your accommodation to be clean and comfortable and enjoyed a full, hot breakfast to start your daily activities while here in Portland. We hope to have the opportunity to host you again. Have a great day~ BW Portland Meadows

"Comfy Road Trip Room"

4
10/01/2016

My boyfriend and I had a quick and simple checked-in process. We got a accessible room so it was very spacious. The bed was super comfortable. Maybe it was because we have been driving for the past 3 days so we knocked out really fast. Regardless, we did not want to wake up and leave the bed! I really appreciate the fast wi-fi, decent flat-screen TV and abundant amount of channels. The heater worked great! The room was super warm within a few minutes. We woke up to a paper slipped into our room which mentioned "express" checkout so that was really convenient. We were unable to try the free breakfast but it was held in a separate room in the lobby and it looked pretty decent. I would definitely consider staying again if I was hitting the road from California or flying in! Great price! Decent location! Comfy room!

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear Marra-Marie M, Driving long distances is exhausting and having a welcome place to rest is very important. We are glad the amenities were to your liking such as Express Check-out, quick Wi-fi and Satellite HD Television. When you return to stay at our property, please take advantage of the full, hot Buffet Breakfast we offer complimentary with your stay. Safe Travels and hope to see you next time in Portland, OR. BW Portland Meadows~

"excellent"

5
08/01/2016

excellence personified! Will not disappoint. Outstanding. No higher marks to be bestowed upon staff, facility, room or amenities provided. Will heartily recommend to all seeking the best available for any type stay.

"Great deal in PDX"

5
06/01/2016

Great hotel to stay in and close to downtown PDX. Food options at walking distance. Close to I 5 exit/entrance. Big hot tub and good breakfast. Free parking was great also. I recommend this hotel highly

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Richard S, Thank you for your recent stay. We are glad to have you as our guest. The location and Breakfast met your needs and we are happy to see you in the future.

"Clean, free breakfast, close to transit and Walmart"

4
05/01/2016

Room was clean, and updated, everything worked, bed was comfortable. Staff were friendly, there is ample parking, and a large hot tub. Breakfast is included and a good family value. Location is close to the transit stop for travelling around Portland. Walmart is a short walk away to get snacks or supplies for the room. Half a dozen restaurants within a short walk. Gas station next door. Can't ask for much more.

BWPortland, Public Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear Craig, We very pleased to hear that your stay was enjoyable! Having a spacious and inviting place to stay with your family is important and it is a bonus to have Walmart and dining close-by. We hope to see you in the future! Safe Travels, BW Portland Meadows ~

"great stay"

4
04/01/2016

This was a good place to stay and the rooms were perfect for my family and clean and well maintained. I would stay here at this location again for it was right place to get to the things our family wanted to do.

"Very satisfied"

5
04/01/2016

The room was very nice. The breakfast was wonderful and included eggs, fruit, cereal pancakes, etc and right out the door was a great restaurant. We will definitely stay there again on our next to Portland.

"Very pleased with our stay"

5
02/01/2016

My husband and myself were very pleased with our stay. The room and bed were extremely comfortable. The room was clean and the staff extremely friendly and helpful. Location was also very good. Thank you and we will return in the future.

"Excellent Rooms"

4
02/01/2016

The updated decor and rooms was a huge plus. It almost felt like staying in a Ikea store. The beds were very comfortable for a family of four. Bonus points: Free Parking, Free Breakfast, Free Shuttle Bus to the Airport (Need to request one day earlier of departure).

"Greatest Comfort"

5
02/01/2016

We have stayed at this hotel multiple nights in the last year and when we travel to Portland, we have not chosen any other hotel. The beds are comfortable. The staff is pleasant. It is always a pleasure.

"Great except"

4
02/01/2016

Don't get a room near the hot tub unless it has been fixed. Pumps were very noisy. Otherwise pleasant stay, easily accessible when travelling, less busy than in the middle of Portland, lots of fog in the morning, but still could find the highway:-)

"Consistent"

4
01/01/2016

This was our second stay on a Groupon/Amazon Local deal and enjoyed this hotel. We took our pet on both visits and though nothing special on the outside, it was nicely appointed throughout and the room was roomy and generally comfortable, though the temperatures were hard to adjust correctly. The furnishings were new and not outdated. Overall enjoyable.

"Best Western"

4
31/12/2015

Best Western Inn at the Meadows. Easy and quick access off the I-5. Near local fast food, several restaurants, Walmart, Dick's and not too far away from mall. Sports complex for soccer I believe is nearby. Price was a last minute non refundable deal which was great! Standard hot breakfast which was plentiful. Sausage, eggs. LOVE the Seattle's Best coffee in the room!! One small complaint was the snoring neighbour but overall would stay here again.

"Happy Customer"

5
30/12/2015

For a quick overnight stay I was quite impressed with the kind staff, size of room, breakfast and accommodation of my (2) dogs. I don't believe the reviews I read before staying here. Luckily I was in the area and Best Western got my business and I am happy I did! Definitely a place to stay if you are looking for a spot to crash!

"Worth Coming Back To"

5
29/12/2015

We have stayed several times here mostly over the Christmas holiday. Every time we stay we feel welcome and at home. The rooms have been recently updated and are spacious, clean, and comfortable. The breakfast served every morning has lots of options available and has plenty of seating available. This motel is close to the interstate and train. There are restaurants within and easy walk through the parking lot. For the price, you couldn't find a better place to stay.

"Refreshing"

5
28/12/2015

With all of the Christmas running around, it was always refreshing to come back to the hotel. From the light smell to the tasteful decor to the cozy feel of the mattress it was all a refreshing experience. And the internet was truely high speed. While staying at most hotels the internet typically will bog down due to the high traffic but I didn't experience that at all. Relaxing.

"We loved this hotel!"

5
28/12/2015

We had a wonderful experience at the Best Western Inn at the Meadows. The people were very friendly and helpful, the room was very comfortable (we slept really well), and breakfast was great. It was a great location to get on and off the freeway for our holiday visits with people in Portland and Vancouver--a great halfway point. I would highly recommend this hotel. We've stayed in several hotels around the Portland/Vancouver area. This will be the one we'll go back to. It was such a positive experience!

"clean, friendly, convenient"

4
27/12/2015

We always stay at this Best Western when we come to Portland to see our kids. It is close to their home and the hotel is always clean and staff is friendly. They always make it so easy for us to have the grandchildren spend a night with us as well. I would recommend this place to people visiting this area of Portland.

"Construction!"

3
24/12/2015

Too much construction going on. I would give this hotel a better rating if the construction could have been limited. The breakfast was great and the staff was friendly. The rooms had modern decor and the potential to be better but had problem with the sink. I believe the remodel would make this hotel better in the future but not at the moment.

BWPortland, Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear Edmond F, We apologize for any inconvenience you experienced during your stay. Our Hotel, is not under construction but we were doing some touch up paint in the Hallway. We hope you try us again in the future when traveling to Portland. Warmest wishes and Happy New Year for 2016. Thank you, BW Portland Meadows ~

"Be careful"

1
22/12/2015

The hotel itself was pretty nice, clean, strong cleanser smell, but still a pretty nice hotel. We checked in late, went to bed, got up not 9 hours later to find our car window had been smashed and the glove box ripped open. Staff was completely non responsive. The guy at the front desk kind of shrugged and slid the police non-emergency number across the counter. Tried to get a hold of the manager to check out early, but wasn't in the girl behind the desk told me she would call the room as a soon as he got back. Two hours later, I call the front desk, and he's been back for almost an hour. Steve the manager, absolutely no help whatsoever, doesn't seem to care at all. If any of the people working had showed even a tiny bit of concern, I would not be this mad. These people don't care, so I'm guessing this kind of things happens all the time. So if you stay here, I hope nothing happens, because if it does, you'll get no help from any of the staff.

BWPortland, General Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hi Erica P, I am sorry to hear that. I thought we were more than helpful in assisting you in all aspects; we also refunded your remaining nights of your stay. We do have security in our parking lot; unfortunately you car was still broken into. I wished you would have expressed what more we could have done during our phone call. I thought after speaking with you everything was okay. Again, we are sorry this has happened to you. Sincerely, Steve

"Nice stop along the way"

5
21/12/2015

Good location and great price - quality was good! Staff was welcoming and helpful! The room was excellent with everything we needed and everything worked. The bed was comfy and the sleep quiet. We will be back!

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear Norm B, Thank you so much for your heartwarming words. We do appreciate it and extremely glad that you enjoyed your stay with us. We can't wait to see you again! Happy Holidays and Happy New Year! BW Portland Meadows Staff~

"Great hotel"

5
21/12/2015

Needed quiet room on third floor. Working night shift. Got it. Restuarants within walking distance. Being that I do retail construction, the nearby Lowes was a bonus for me. I would recommend and use this hotel in the future.

BWPortland, Guest Relations Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Earl P, We are so honored to hear such words from our guests! Such a pleasure to realize that we could meet your expectations! Our location is our asset and we are glad that you found it convenient for your Personal and business needs. Hope to see you soon! BW Portland Meadows Staff~

"Very nice Best Western but no pool"

4
20/12/2015

We stayed at this location to attend a family wedding at the University of Portland. We picked this hotel because we are Rewards Card members as well as location. The hotel is nice and suited our needs well. (we have 3 kids under 11) The only downfall this location has that was important to us is an indoor pool. The other amenities were great. The hot breakfast that is included had great variety and was available for over 3 hours. The rooms decor was minimal but seemed to have been recently redone... although the carpet was old.

"What you expect"

5
18/12/2015

This isn't a wow hotel, but the bathroom is clean and the bed is comfortable, which is what I want for a room. It is close to I-5 without the noise and 15 min to the airport. It is a good location for many different reasons.

"Nice modern look"

5
18/12/2015

Nicely redone rooms and open spaces. Furnishing are bold and modern but comfortable as well. The area works well for business travel but maybe not for pleasure unless going to the races. There are a couple of shopping centers in walking distance. There are also 4 or 5 restaurants in walking distance. Just off I-5 and Hwy99 for easy access. Staff at motel are great.

"Excelllant stay!!!"

5
17/12/2015

My wife and I had originally booked at a different hotel and then came across a great deal for this location so we canceled the first hotel after securing the room here and we are glad we did! When we arrived we got checked in fast and then went to Walmart which is right next door and then came back and had some questions about getting to some other places we needed to get to and the staff was very friendly and helpful even printing out some maps to help me get to some locations we needed. The room was large but hotel standards and the beds were just perfect not to hard not to soft!! Room was also very well cleaned even the TV remote was freshened and in a in a little baggy to keep it clean and in good conditions and have never seen this before but was a nice touch. If there was any negatives I would say it was the breakfast. While it wasn't bad it wasn't great either. Wife wasn't impressed with the eggs I just had some cereal as wasn't so interested in the hot items they had served. One good part though is A LOT of tables so was not hard to find a table!!! Definitely though will be back when we visit Portland again for our tax free shopping visits!! Also just a short walk or shuttle ride to the MAX station to take you downtown or to the airport or what have you!! We did eat at Shari's which is just next door to the hotel. It's like a Denny's but is passable and decent food! We did look into the window of a near by Mexican restaurant but the seats looked filthy so we avoided that place and went to Shari's instead!

"Very nice place to stay"

5
16/12/2015

This was my first Best Western stay outside Australia and I must say that it was a very relaxing three day stay. The staff were very helpful and friendly and the room was clean and spacious. I would highly recommend a stay at this Best Western.

"Great Hotel"

5
14/12/2015

Enjoyed our stay. Professional friendly staff, great shuttle service. Good choices for breakfast, Clean, close to restaurants and shopping. Large well maintained room and housekeeping staff did an excellent job of keeping our room well made up.

"Great Location"

4
13/12/2015

Hotel is located in a great location with easy access to freeway. Close to a shopping center that offers several good places to eat (Jantzen Beach). Hotel is always spotless and rooms are spacious. Breakfast room is large and always offers a nice selection including hot oatmeal which is nice. One complaint is I have stayed in a number of rooms at this location and the beds are getting very soft.

"Trendy Cool in Portland"

4
12/12/2015

A modern minimalist' perfect choice with a great hot breakfast, updated room, and spacious with eco-friendly shampoo, etc. shower dispenser. Modern demi-vessel sink with large mirror and vanity. Unfortunately the lighting is not sufficient to apply makeup. Contemporary furniture, fresh paint in grey shades, good wifi, nice linens. numerous pillows on a firmer king bed. Hotel is sequestered away from heavy traffic noise and next to numerous dining options. Pleasant staff, spartan appeal, reasonable, will come again.

"Last night "

4
10/12/2015

Drove all the way from Blaine, WA.... After border crossing and a hung over day needed a good nights sleep The bed & pillows were so comfortable and the room very modern & clean plus staff was very nice & friendly Complimentary breakfast was caught just in the nick of time... The usual egg/sausage/toast/coffee/pancakes/ cereal Nothing spectacular but overall it was enough to tie us over! The room space was very nice! Clean & comfy Cheers

"Stay for Christmas Bazaar"

5
08/12/2015

Mom and I love this hotel. We have stayed here for the past 5 years on Thanksgiving weekend. We always get the best service from check-in to check-out. Of particular note was our shuttle ride to and from the Expo center. The first evening we had several large packages that were carried from the building to the van. The gentleman was also very helpful in getting Mom into the van with her walker. (I think his name was Jose). On the second evening he once again assisted with the packages and Mom. This was the first time in many years that this much help was offered without asking. It was also nice to have room door stay open with use of magnet. The guest information book was the BEST I've ever seen!!! By giving addresses of banks, eating establishments, gift shops and other stores, all I had to do was enter into my GPS system and get where I needed to go! This format should be given to any and all Best Western hotels.

"Weekend December 4th-6th 2015"

4
08/12/2015

It is obvious it is still in the remodel process. But the rooms were clean and beds were comfortable. The staff was very friendly and helpful. We appreciated that the MAX station was so close and went right to Moda Center where our event was. We also took advantage of Winter Wonderland being so close. it was a beautifully done Christmas light exhibit. Enjoyed our stay

"Weekend of Dec 5-7 2015"

3
07/12/2015

Room is obviously a new remodel, but only 90% finished. Very week water pressure in sink. Monday morning breakfast was very skimpy when we came down at 7:30am. Eggs and tamales were out. Oatmeak was lukewarm. Coffee was very good. Could use a better fruit selection -- only bananas and cut up oranges.

"We always stay here when we're in Portland."

4
03/12/2015

We always stay here when we're in Portland. The rooms are a nice size with a lot of counter space in the bathroom. The bed and pillows are super comfy. It is close to quite a few store and easy driving distance to others. At night it isn't the best area with some homeless walking around which is the only reason I didn't give it 5 stars. We don't go out after dark so that isn't a problem for us.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Randy R, We are really happy to see that you continue to stay with us every time you visit Portland! We try our best to provide a comfortable rest, so we are glad to see that you have found everything to be great. Unfortunately, Portland does have a growing homeless population, hopefully the city can do something to make it a more enjoyable city for everyone. Hope to see you again next time you are in Portland! -The BEST WESTERN Inn at the Meadows Staff

"Hotel was clean."

4
01/12/2015

The rooms were clean and beds were comfortable. No pool was a bummer for the whole family and it was a little bit of a drive to downtown. The hot tub was outside so we didn't have the cold to check out out. Bathroom was clean, but the shower head did not work well. Continental breakfast was not very good. Staff was friendly.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello jensparkler, We are glad to see that you found the rooms to be clean and the beds to be comfortable. Hopefully you can join us later on next year so you can use the hot tub! -The BEST WESTERN Inn at the Meadows Staff

"Pleasant stay, great location"

5
01/12/2015

This was my family's first stop in a long trip and this hotel was a great place to stop. The staff were all friendly, the room and hotel clean, and the room was very comfortable! Breakfast was simple, but still good- the staff was pretty busy that morning, and in good spirits even though it was Thanksgiving morning. It was also very conveniently located nearly right off I5, but we didn't hear any of the highway traffic in our room.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello CPettee, We are really happy to hear that you found this place to be a great start for your families trip! Our staff tried their best to accommodate all guest, specially on those busy morning. We hope you visit us again! ~The BEST WESTERN Inn at the Meadows Staff

"Good value"

4
01/12/2015

Easy check-in and check-out. The room was quiet, clean and had a comfortable bed. The location was farther than we anticipated from the airport, but I would still recommend it, and come here again myself.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello AlohaLady310, We try our best to do a fast, but effective check in, and make sure to offer an express check out for all of our guests. While we aren't next door to the airport, we do offer a shuttle that might be convenient if you are not driving. ~The BEST WESTERN Inn at the Meadows Staff

"Best Western Meadows"

5
28/11/2015

I find the hotels and amenities well worth the value. It's location on Proximity to the Maxx Rail Line is convenient and easy. It is conveniently located just off I-5 and close the Expo center and not far from the Airport.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Stillpipin, Your response points out some great positives of our hotel. I like to think we are close to the major attractions, yet away from the crowds and noise. Thank you! ~The BEST WESTERN Inn at the Meadows Staff

"Pleasant Get Away"

5
27/11/2015

So pleased I was able to get a last minute reservation! Needed a quiet overnight get away. Staff very friendly, room super clean and quiet. Morning breakfast was just average, but fresh and good variety

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello successpi58, I am glad you were able to have a pleasant get away in our hotel. The front desk is always happy to help with any questions, concerns, or accommodations to make our guests stay even better. Thank you! ~The BEST WESTERN Inn at the Meadows Staff

"Wonderful stay"

5
27/11/2015

This hotel was newly remodeled and very clean and quite. The bathrooms were large and the beds very comfortable. The front desk help was very cheerful and willing to answer any questions, especially Jose. They kept the Jacuzzi open past closing time just for us. They offer free breakfast, which wasn't just cereal and toast. It was a full on spread with potatoes, sausage and the best scrambled eggs! Walking distance to a restaurant, burger king, mini mart and gas station. We just can't wait to come back.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Susan K, We are really glad to see that you enjoyed your stay at the hotel. We have been really busy with our recently remodeled rooms, so it is great to see that you enjoyed them. We will make sure to tell Jose about how great he was! Hope to see you again :) ~The BEST WESTERN Inn at the Meadows Staff

"guests in town"

3
26/11/2015

The hotel was fine. It is in the process of being updated and so there are remodel supplies in the hallways and in the lobby. I feel like they should offer a construction discount and alert. Breakfast was fine and staff were helpful.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello joslyn1966, We are trying to minimize the impact caused by the hotel remodel. We understand your concerns and will certainly try harder in order to provide a great experience at the hotel even when it is going through changes. ~The BEST WESTERN Inn at the Meadows Staff

"Nice Room, Heavy Deodorizer Smell"

2
23/11/2015

We were going to spend two nights here, but the room and the hallways reeked of heavy deodorant smell. We spotted a deodorizer machine near the vending machine in the hall, wanted to unplug it but didn't. The scent was so heavy it caused both my infant son and myself to suffer asthma attacks. Good thing we have nebulizers! The following morning the hall smelled better. Noticed that someone had, in fact, unplugged that nasty little machine. We checked out and got a different hotel for the second night. Will not stay here again. There is no excuse to use such heavy deodorizers in the rooms or hallways. If there are that many smells to cover up, its time for new carpeting or wall cleaning.

BWPortland, Manager at BEST WESTERN Inn At The Meadows, responded to this review
Dear mitchkam1, We apologize for any inconveniences you have experienced. The scent machine that you were referring to is on a very low setting. We will contact the manufacturer of the scent machine. We hope the best, Best Western Inn at the Meadows

"Good pitstop"

4
22/11/2015

Nice, clean and a friendly staff. Close to the airport and town. Breakfast was included, but ordinary. Close too Wallmart, shops and restaurants. Free parking and Wi-fi. Good for money. Will come back if I am visiting Portland again.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Bent_dk, We are happy to hear that you had a pleasant stay and that you're interested in staying with us next time you are in Portland! ~The BEST WESTERN Inn at the Meadows Staff

"worst stay I ever had"

1
22/11/2015

I was stuck in a wing under construction with noise, tools , workmen , and materials in the way. Room was very dark with the walls painted BLACK. Hotel staff made me feel like an idiot. Do not use this hotel.

"Stay at Best Western"

5
22/11/2015

Had excellent stay at Best Western. For the money, it was the cleanest, most comfortable stay with any motel in the past and will most likely be the only motel we stay with in the future. The location was conveniently located with easy access and the staff was very friendly and helpful.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Darrel A, It is great to hear that you had a comfortable stay with us and that you are interested in staying with us during your next visit to Portland! ~ The BEST WESTERN Inn at the Meadows Staff

"We were in transit to California"

4
21/11/2015

The hotel is in the completion stage of a major upgrade. The upgrades are excellent and certainly move the hotel up a notch. It is convient for access off and on the I 5. There are several restaurants close by, one across the parking lot. The staff are excellent and the complete breakfast is served in a large and bright room

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Barrie80, We have been working very hard with updating the hotel and we are happy to hear that you enjoy them! We are glad that you had a comfortable stay and hope to see you next time you are in Portland! ~ The BEST WESTERN Inn at the Meadows Staff

"One Night Stay"

4
20/11/2015

We attended an event in downtown Portland and decided to choose this site due to closeness to I-5 and our drive back home to Olympia. The room was very spacious, very up to date decor, quiet overnight and good breakfast choices!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Nicole H, It's great to hear that you enjoyed your recent stay with us! We are close to a few locations that make this hotel a good one. We hope to see you again during your next visit to Portland! ~The BEST WESTERN Inn at the Meadows Staff

"disatisfied"

3
20/11/2015

Area around hotel was a bit noisy with homeless hanging around. Did not feel as safe as at other Best Westerns. There were some family style restaurants within walking distance but drove because of the homeless in the area. The bed was a bit hard for my taste and the carpet is old. Some remodeling was going on , with the bathroom up dated, new paint, counter top, sink and mirror. I was surprised at check out with a larger amount charged for the fourth night. I stay at many Best Westerns and have never been charged more than any other night. They said it was the start of the week end, Thursday? My week end never started that early. I doubt if I will stay there again, there are other options.

"Fantastic!"

5
20/11/2015

I absolutely loved it here! Its only 20 min away from the airport, they have free breakfast, yeah its not luxurious but they have a great selection! They have free airport to hotel transportation (must be booked 24 hrs in advance!) and they have a great pie place in walking distance! This hotel is also pretty close to downtown, an uber there would only be about $15 which is pretty good compared to taxis, I'd definitely stay here again! Very clean hotel with friendly staff! Wifi was okay but still a great hotel

"A Cut Above"

4
20/11/2015

This was our second time at this relatively new BW property located in an industrial park. We like the convenient location just off I-5 and find the new decor to be pleasing and comfortable. The front desk staff made a good impression and the breakfast staff were attentive and cheerful. Very good value and "a cut above"!

"Excellent stay"

5
18/11/2015

TV was great, a ton of channels, it is easy to get to, good room cleaning, overall a good value at the price. The breakfast had eggs and sausage, fruit and yogurt. It was pretty good. Bed was comfortable, and room smelled nice.

"Wedding Bliss in the rains of Portlandia"

4
18/11/2015

Our family booked a short 4 night stay at BW Inn at the Meadows. One of our top priorities as to which BW we pick, is whether or not they have a hot breakfast with some form of protein! This BW did not disappoint. Their breakfast was complete with everything you could find at Denny's (scrambled eggs, sausage, toast, pancakes, cereals, and coffee), and that is a compliment as Denny's has really stepped up their game. This BW is located about 5 minutes out of Portand proper and is a 2 minute walks from a Dick's Sports and even better Fisherman's Sport and Marine. If you're a hunter gatherer, these 2 stores should have it all. Although we're not fans of WalMart, there's one within quick walking distance for anything else you might have forgotten. Our only gripe was the lack of a mini gym. However, we did spend every day walking around downtown Portland for hours on end... We didn't like how poorly lit the rooms were, but this seems to be a common problem in most hotels. They just don't put in enough lighting. We found they were still in the process of updating rooms as there were cardboard boxes of what looked like large wall mirrors custom fit to install above the large "kitchen" counter. Once these are installed, the rooms will feel larger and probably a bit brighter. OVERALL, if/when we return, we'll likely stay here again!

"Clean, quiet, convenient location"

4
17/11/2015

I requested for a quiet room on a higher floor and that is exactly what I got. Decent breakfast, really good coffee. Staff was friendly and helpful. University of Portland lists this hotel as one of the recommended places for prospective students and families to stay. I would come back.

"Nice"

4
16/11/2015

I stayed here on a pleasure trip and booked a reservation ahead of time. The rooms were spacious and clean. Good breakfast. Nice staff. I would definitely stay here again. Very accommodating. Quiet and comfortable for our short stay.

"Reasonable place to stay while visiting Portland"

3
14/11/2015

Clean, close to transit, comfortable, close to shopping, decent breakfast (scrambled eggs and sausage, fruit, yogurt, oatmeal, cereals, juice, toast, english muffins, pancakes), and with a groupon, the price was right.

"Large, clean, good breakfast"

4
12/11/2015

We booked online and had a downstairs room. Our room was very large and freshly remodeled with new paint, shades, fixtures. The doors and showers had been cleaned up but they were clean and in good repair. The lament floors were a nice touch. We had a large two queen room with lots of space. The beds each had 4 pillows and were very comfortable. The large Samsung HD tv was nice and the room was plain but clean and fresh. The bathroom was large with great water pressure and we really liked the mirror light. It was classy. Our only complaint was that the upstairs tv was fairly loud and it woke me up a couple times at 2am and 345am. Breakfast was very good. Three people kept busy stocking and bringing options (eggs, pancakes, sausage, cheese quesadillas, oatmeal, yogurt, cereal, and more). It was hot and tasty. Hardest part was finding entrance in the dark. The flag lot can be tricky to find on a dark rainy night.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello oregon_or_bust, It is great that you found the hotel to be great! It is always nice to see when our guest really enjoy their stay at the hotel. All of our rooms have been renovated so we are really glad to see that you really enjoyed the renovations. Specially our new bathroom mirrors. We can always assist you with any noise issues, specially that early in the morning. Hope we see you again! ~ The BEST WESTERN Inn at the Meadows Staff

"Nice"

4
11/11/2015

Called late the day we needed a room. We got the last 2 rooms available. Nicely updated. Found a long dark hair on the sheet in my bed which freaked me out. Looked and smelled clean so I assumed it was the housekeepers. They should be REQUIRED to have hair up so crap like this doesn't happen. Bed was too firm for me. Enjoyed the breakfast and the location tho.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Cms2761, We are happy to see that you enjoyed the room! We have been selling out for the past few months so its great that you were able to get the last two rooms available for that night. We are really sorry about that incident. We will make sure to have our inspectors double up on our policy and on the room inspections so things like that don't happen again. ~ The BEST WESTERN Inn at the Meadows Staff

""Like New""

5
10/11/2015

The hotel is currently under renovation. Renovation did not affect the quality of service and comfort. My room is newly updated and it felt "like new". Breakfast was not fantastic but adequate. Will not hesitate to use this hotel in the future.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello jollyexplorerSeattle, Thanks a lot for the great review! We are happy to see that you really enjoyed the renovations we have been making at the hotel. We can only hope that the upcoming ones will add to the overall hotel experience. ~ The BEST WESTERN Inn at the Meadows Staff

"Nice accomodations"

4
09/11/2015

This is a nice hotel. Comfortable beds and furnishings and a nice continental breakfast. Great place to stay during our annual event at the expo. Greatly appreciate the discount for our non profit organization!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Jennifer A, We are glad to see that you enjoyed your stay at the hotel! We try to provide discounts for most major events that happen at the Expo. We are glad to see that you were able to take advantage of that :) ~ The BEST WESTERN Inn at the Meadows Staff

"Great 5 night stay."

5
08/11/2015

I stayed for 5 nights with my 13 year old daughter. Felt safe in the room and hotel alone with her. its close to the train so you could hear it but it wasnt a bother. Clean rooms, friendly staff and good breakfast. Just wish they had an indoor pool as we went in late October/early Nov.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello, We are glad to see that you had a great stay at the hotel. We try our best to keep a safe area and provide a calm environment for our guest. Hope to see you next time! ~ The BEST WESTERN Inn at the Meadows Staff

"A Tale of 2 Nights"

4
07/11/2015

Checking in I was dubious. The jr. front desk clerk asked the sr. clerk if we could be given an "Upgraded" room. He said no and soon we soon learned the inferior nature of the original room. It is room #225 above the lobby facing the parking lot. Noise from outdoor exhaust fans combined with a nasty odour from the heater led to a poor sleep. For our next night, staff kindly moved us across the hall to the quiet side, ironically facing the highway. What a positive difference. Because of this, and the hotel's commitment to saving the planet with their clever use of solar energy, we rate the hotel: very good.

"Best Western at the Meadows, Portland Oregon"

3
05/11/2015

The rooms were nice and clean. The breakfast was great but they needed to anticipate the number of people eating early--they kept running out of food so people had to wait. Most of the people were going to the same large convention. The food was perfect and there was a nice wide selection to choose from. Currently doing some remodeling but we never heard the construction.

"Our first visit to Portland"

5
04/11/2015

The hotel room was large and quiet the hotel location is close to the train link to Portland center which we used on three occasions and there were places to eat nearby as well the hotel staff were excellent and friendly,this was our first trip to the USA and had a great time in Oregon would love to come back

"Great place to stay"

4
04/11/2015

I have stayed at this Best Western several times in the last few years. They are close to the TriMet and have several dinner options close to the hotel if you don't feel like adventuring too far. There's also a Walmart within walking distance for any items you may have forgotten to bring on your trip. The staff is friendly and courteous. They are currently redoing some rooms so there are boxes against the walls in the halls. I would recommend this hotel, however shop around on different websites. I found the price varied from site to site.

"Portlan"

1
04/11/2015

Our stay was adequately pleasant. Within easy distance of the city. Not as nice as others on our trip but it appeared to be they were renovating. The breakfast room lighting was very bright, like a gym..... Not comfortable for me.

"Nice BW"

4
02/11/2015

We're frequent BW members, and stayed here one night during our trip to Portland. The lobby is nicely renovated and very clean. The staff very friendly. Rooms kept with the modern theme of the lobby, but not quite as nice as the hotel's photos. Still, they were a step above most BW in style, and very clean. Bed was average comfort. Location is just fine but nothing glamorous. As our first time visiting OR, we found it easy to navigate from and easy hwy access. Also 2 dining options on walking distance.

"Friendly employees"

4
01/11/2015

Nice check in and check out process, clean room, comfortable bed. Breakfast included cut up oranges, good for me and other vegetarians. Fun to have Halloween candy, and all employees very friendly. Easy to get on I/5 and close to north Portland neighborhood shopping.

"Good experience"

4
31/10/2015

I am very happy with my stay there. Pros: very friendly staff, airport shuttle, wifi, complimentary (continental) breakfast, close to MAX train Cons: renovations in the process It might be a bit hard to find for those who drive, but we arranged a shuttle and had no problem. Thank you to the staff for being so friendly and willing to go out of their way to help. The room was nice and clean and actually newly renovated. The hotel is 3 minute-walk away from the MAX train that will take you downtown for $2.50 or so (day pass is $5). Recommend!

"Renovation in Process"

2
28/10/2015

I would not at this time recommend this particular location due to the current state of renovation and the manner in which it is being accomplished and managed the hotel management/ ownership - especially for the prices being charged per night

"Great weekend trip"

5
26/10/2015

Great hotel very friendly staff and it was clean and priced very well. It was located in a great spot which made it easy for us to get around. The rooms were very clean and nice and the hotel itself was maintained very well.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello gearon2003, The hotel is close to major highways and streets, so getting around is fairly easy. It is great to see that getting around Portland was not an issue for you. The toilets were one of the first changes we made when we started remodeling the hotel, so it is great to see that we made the right choice when selecting the type of toilet we wanted to have :) ~ The BEST WESTERN Inn at the Meadows Staff

"Pleasant stay at the Meadows!"

4
24/10/2015

My boyfriend and I recently stayed 3 nights at this hotel last weekend. We've been to Portland several times to visit our friends and we like to try various hotels to experience while there. This time my boyfriend wanted to try the Inn at the Meadows and it turned out to be a pleasant experience. I must admit that when we drove to the hotel we were a little hesitant upon seeing the building's exterior. The landscaping was not that great, but once we entered our feelings quickly abated. The interior is modern and the staff were welcoming and pleasant. The location is fairly close to the airport and only about 7 miles away from downtown Portland. What I enjoyed about this hotel was the modern furnishings and easy access to our room. It appears that they are renovating because there were several boxes in the hallways, but it was a minor eyesore. Our room was on the second floor and the ice machine was literally a few steps away, which made it very easy and convenient. Portland was our last stop on our Southwest vacation and it was only the second hotel (of the 6 we stayed at) that had a safe. I'm not sure if hotels are phasing this option out, but having a safe in the room is really important to me. Unfortunately I was not in need of it since we were at the tail end of our vacation, but it's good to know that they have it as an option. The flat screen TV was nice and has Direct TV. Our room also had two small refrigerators ... I've never had this option at a BW hotel before so that was nice. The price was fair and I'd recommend this hotel for anyone who is visiting the beautiful city of Roses!

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello MaximusGuinness, We are glad to see that we were the top choice out of all the hotels in Portland for you! We have been busy making many renovations, including the safes, to the hotel, so it is great that you were not disappointed. We really hope that you visit us again next time you are in Portland so you can experience the new changes we are making to the hotel. ~ The BEST WESTERN Inn at the Meadows Staff

"Great Hotel"

5
23/10/2015

We came to Portland to go to the Christmas Cash and Carry Show at the Convention Center. The Best Western Inn at the Meadows was very close to all the things we wanted to do and they made our stay wonderful. the hotel staff was very friendly and professional and the hotel was very clean and our room was great.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Kim G, The hotel is conveniently located within a few minutes from most major Portland attractions. It is great that you found your way around and were able to enjoy what Portland has to offer. ~ The BEST WESTERN Inn at the Meadows Staff

"Modern place"

4
22/10/2015

NIce hotel with a modern flair, the hotel itself is old but they are in the process of updating it, our room had new furniture and a new paint job. The front desk staff was very helpful and friendly. My only complaint was that the free breakfast was only served between 6AM-9AM, ending too early for my taste.

BWPortland, Front Office Manager at BEST WESTERN Inn At The Meadows, responded to this review
Hello Stacey W, We are always making changes to the hotel in order to provide a more enjoyable experience. We are glad to see that you have liked the changes that we have made so far. ~ The BEST WESTERN Inn at the Meadows Staff

"My overall stay at this hotel, and first-time visit to Portland, Ore has been very nice."

5
21/10/2015

After spending some time looking for a hotel stay, I am most fortunate to have chosen this gem. The courteous and professional staff, room cleanliness, great amenities, nearby MAX Rail System, location (WalMart, sporting store, resturant (Elmer's), gas station, park), and most of all, it is at a very quiet locale. Now, I will know where to come back the next time I'm in Portland - a very beautiful city during the fall season. A definite recommendation to those looking for a place to stay. Great job well done, and thank you.

"N/A"

4
21/10/2015

shuttle service was not very good need more thought for the customer. Needs better set up as for the time of check out and when the customer departure time so the customer would have a place to stay at since they may have never been there before

"Nice, comfortable and friendly"

4
21/10/2015

Very nice and helpful staff, rooms are very good. Convenient to Expo Center. You have Walmart and other stores very close ( almost walking ) so you can buy water, fruit, etc... It is not a luxury hotel, but if your in a business trip, it is perfect.

"Decent Hotel, Poor Location"

3
21/10/2015

My wife and I stayed here for two nights and felt the hotel was adequate. The rooms are clean, bed was moderately comfortable, staff was friendly, breakfast was pretty good, and price was reasonable. However, we were displeased with the location. The hotel is near the MAX line, but the walk to and from the station was a little worrisome with fast traffic, limited lighting and sidewalk space, and several questionable characters walking around. Also, the dining options nearby were very limited so unless you want to drive or brave the walk to the Max and ride to another part of town, you do not have many choices. And, if you drive, prepare to sit on I5 for a while with everyone else.

"Above Expectations! "

5
21/10/2015

Lovely remodeled rooms with a modern feel. Very clean with updated furniture and fixtures. Lobby was modern, and staff was friendly and accommodating. Looks like they are still remodeling as boxed frames lined our hallway. Great hot, complimentary breakfast offered, with scrambled eggs, potatoes,sausage, pancakes, cereals, coffee, tea,juices, and more. Parking lot was spacious and free. Location is easy ten to fifteen minute ride to downtown. Did not check out pool or places around it. Great value, and would stay there again.

"GREAT VALUE"

5
20/10/2015

Building is new and our king size room was very comfortable and quiet. Breakfast was very good. Front Desk staff was very helpful.Shopping (Walmart) and several restaurants were 2-10 minutes walk away.

"Great, convenient to Expo center!"

5
20/10/2015

Excellent staff! Everybody was extremely friendly and helpful from the front desk to the housekeepers to the breakfast staff to the van drivers! Great breakfasts with many choices. Appears that they are working on remodelling the rooms, fresh paint and furniture. Have NO complaints, would definitely stay there again!

"Very clean, well located, quiet and secure."

4
20/10/2015

Very well located, the rooms are clean and comfortable, staff are attentive and polite, and cost benefit excellent. the continental break fast are good enough. It is close of downtown and easy to park, secure too

"QUIET."

4
19/10/2015

We stayed here for one night and it was enjoyable.The motel was right off I-5 so it was easy to get to.The staff was courteous and helpfuli n finding a place to eat and called a cab so we could go see Neil Young at the Chiles Center ..The room was clean and roomy with a good sized frig plus a sink nearby.It was quiet in the room in the night time and with the shades pulled down really dark.

"Hayden Meadows Portland"

4
19/10/2015

Pleasantly surprised by the lobby for this chain of hotels. They also offer airport pickup and delivery to the Max. Almost didn't need to rent a car. Slept very well. They could change up breakfast choices but at least it was included.

"Excellent place to stay"

5
19/10/2015

This is one of the nicer hotels my family and I stayed in. Friendly staff, very clean rooms, comfortable beds, most of all there was truck parking for my husbands car carrier and a nice place to eat right across the parking lot. If you are looking for a good night's rest stay here.

"Three days in comfort"

5
18/10/2015

The redone rooms are perfect, great decoration, quite rest on fine new beds And best of all the staff at all levels were helpful and attentive. Nearby you will find many excellent choices for your shopping pleasure. And to brighten your day and put spring in your step it is easy to find fine dinning close by.

"Nice place"

4
17/10/2015

This hotel is very near the trip-met station. The room was clean and comfortable. The room had fridge, safe, microwave, coffee. There was a full breakfast that was not gourmet, but was adequate. the personnel were friendly and helpful.

"Nice hotel in Portland"

5
17/10/2015

We have stayed here two different times. The bed is very comfortable and the breakfast is better than average (no hockey puck eggs!). Also, many shops and restaurants right next door. It is right off of I5.

"Very High Standard"

5
15/10/2015

In our two week road travel from Vancouver BC to San Fransisco and return, this was the best experience we had in any of the numerous hotels we stayed in.Everything was "A PLUS" from reception, to room cleanliness, comfort, amenities, and breakfast. They were at capacity, but the staff was very professional in the way they handled all guests, and made you feel that you were the most important person in their life at that moment. It is in close proximity to a transit stop where there is free parking, and we used this method to tour the city over a two day period. I would not hesitate to recommend this hotel, and I already have.

"Clean, quiet and cheap place to stay"

4
13/10/2015

This hotel was perfect for what I was looking for - a reasonably priced, clean, quiet hotel. The room was large with two queen beds, the free breakfast was ok and the staff all very friendly. tt only took about 10 minutes to drive downtown. Would definitely stay here again.

"Poorly managed, staff of no help."

2
13/10/2015

No help offered in use of transit or getting around to local sights. Room and breakfast OK. After staying for 4 days, we awoke to find our car being towed. The hotel was repaving the parking lot and failed to notify its guests. When we ran out to stop the tow, the tow driver said, "move your f---ing car." We reported this to the manager who just made excuses. They were able to print out my bill and place it under my door, but not able to notify me to move my car. No mention of repaving was made to us upon check-in. Very poorly managed.

"Wonderful Stay"

5
12/10/2015

I enjoyed my stay at Best Western. It was clean, people were helpful and it was close to everything I needed to do in Portland. My view outside the window was a gorgeous tree that was changing to it's fall colors. There were restaurants close by. I was impressed with Best Western. I have decided to only choose Best Western after this stay.

"Excellent"

5
11/10/2015

We stayed 4 nights , couple + child . The hotel was renovated . Everything is new . Clean rooms . This spacious room . Excellent location! There are a lot of homeless people , but they are not entering the hotel area. Close to the hotel there are many restaurants and shops . Near highway roads. We enjoyed our staying. Recommended !!!

"Beware of this hotel !"

1
10/10/2015

I paid in full for 3 nights- arrived the second night to be told that they had cancelled my reservation and kept my money!! Portland hotels were booked full so they double sold the room and made out like a bandit while I slept in my car :( Had to go back to the booking service to get any help, and the manager was a royal jerk.I have stayed here many times and they could care less- no customer loyalty at all. Go somewhere else!

"comforable beds"

4
09/10/2015

room and bathroom were large and bed was very comfortable, hotel was near freeway and easy to find, hotel was under going a make over when we were there , staff were efficient and had large breakfast selection.

"Poor Value"

3
08/10/2015

We chose this hotel because it offered shuttle service from the airport and to the Union station the following morning. We were entirely satisfied with that service...friendly, good drivers...and on time. The staff were all friendly and helpful. They offered a decent breakfast, but no teas other than an off brand and no half and half, only fake coffee creamer. And, they did not offer any complimentary premium TV stations. The room was nice, but not special for the money we paid. The other Best Western Pony Soldier Airport Inn was at least as nice and less than half the price.

"oct 2015"

4
07/10/2015

the room was very nice ,hotel was under construction,, boxes in hallway,, pool area also used as storage ,,but that was ok ,,pool was small enough to be a bath tub or a hot tub size without jets the only thing I didn't like was you had a make a reservation 24 hours in advance for a shuttle ring to the airport ,,when 2 vans were parked out the front door all day and night... I was told the train was a block away ,,,in English 1/2 mile walk on main rd,,,also they did give shuttle service to that. thanks to uber I wont need to ask them for help for a ride

"Great place to stay"

5
07/10/2015

Top floor room right next to the ice machine and vending. Surprisingly I heard no noise from the machines in the hall during my 3 days there. I'm happy with the quality and luxury of the rooms and building. The refrigerator and microwave are handy.

"Expect more from Best Western"

3
07/10/2015

This hotel is in a good location, a little outside of the main city and with good facilities and shops around it, but the condition is not great. Our room was comfortable, but the decor was horrible and the air con was very noisy. The vending machines were broken on the 2 out of the 3 floors, so I spent 20 minutes just trying to get a drink from somewhere! The staff were helpful but I would recommend maybe looking somewhere else for a stay in Portland.

"Best Best I have been in"

5
07/10/2015

I was very happy with this location. My room was very clean with a cool retro them. Lots of soft pillows, clean sheets and a large bathroom too. Safe, microwave, fridge and 2 large restaurants 200' away.