Best Western Plus Hotel North Savannah,  Port Wentworth

4.0/5  - based on 252 guest reviews.
115 Oleary Road, 31407-9661, Port Wentworth, United States - See map
+1 912 964 0840 +1 912 964 0450

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 252 traveler reviews
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Experience a fine taste of southern hospitality at the Best Western Plus North Savannah. Our hotel is located just off Interstate 95 and a quick drive to historic Savannah. We are also minutes away from Savannah International Airport, Tanger® Outlets Mall, Tybee Island, Hilton Head Island and award winning golf courses. At the Best Western Plus North Savannah, we offer exciting services and amenities that enhance your stay with us. All guests are welcome to partake in a delicious complimentary full hot breakfast buffet each morning. Every room is furnished with cozy Serta® beds, 42-inch flat-screen HD televisions, refrigerator, microwave. in-room safe and complimentary high-speed Internet. Our recreation facilities are top-notch, including an outdoor swimming pool and a fitness center. If you're here on business, it's a breeze to take care of your work in you comfortable rooms or in our business center. We are also within a close proximity to several major businesses, such as Gulfstream, Citi Trends, Georgia Pacific, Colonial Group, Georgia Ports, and International Paper. Our hotel features 1,189 square feet of versatile event space and can accommodate 123 people for your next conference, meeting or banquet. Whether you are planning a corporate event or a family reunion our hotel has the perfect space for you. No matter what brings you to Savannah/Port Wentworth, count on a reputable 100% smoke-free hotel to provide you with the accommodations you deserve for a competitive price. Book your stay today and discover a new level of Southern hospitality with excellent personalized service. Enjoy your stay.

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Room 1

Guest reviews


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based on 252 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
110
Verygood
 
62
Medium
 
35
Poor
 
29
Horrible
 
16
Business Business 41
Couples Couples 66
Family Family 99
Friends getaway Friends getaway 25
Solo travel Solo travel 11
Cleanliness
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Service
Sleep Quality
Value
Best Western Plus North Savannah,Port Wentworth
  • 2
    « very unhappy with accomodations »

    Stayed 3 days and bug on bathroom floor was there the whole time difficulty with room keys not working especially on arrival numerous peoples keys didn't work upholstery dirty/soiled hair in bathtub on arrival &mine wasn't the only one ran out of food constantly I was on a bus tour and there was 40 of us

    5
    « Clean Hotel »

    We had a really nice stay at this hotel in savannah, ga. The hotel and the rooms were really clean and spacious. Really enjoyed the breakfast in the morning. Also it is not too far away from downtown savannah.

    4
    « Comfy and clean »

    Stayed here for the night because hubby had cataract surgery and needed to return to the doc the next morning. It's a convenient location right off 95 and outside Savannah. Nothing exciting about the locale but we only needed a place for him to rest and sleep. Place was well kept and beds were comfy. Continental breakfast was available in the morning. The strength of this spot was the front desk personnel who were extremely friendly and warm. Price wasn't bad.

    5
    « Wonderful Stay »

    I have always stayed at the best western and this is one of the best I have stayed at. I really enjoyed my stay and the breakfast in the morning was great. I would definitely recommend this hotel and will be back on my next visit.

    5
    « Loved it »

    Stayed at this hotel for 2 nights during our visit to savannah and "loved it". All of the staff were very pleasant and accommodating. The breakfast in the morning was really good and the attendant was courteous. It is few minutes away from downtown but the drive is very short.

    5
    « Great stay for me. »

    This was my first time staying at this Best Western, Carrie at the front desk greated me with a smile and welcomed me to the hotel. She was very helpful and courteous and made my stay a comfortable one.I travel a lot and it would be nice if all of the front desk people were as courteous as Carrie. I would stay here again if ever in the area.

    4
    « Savannah »

    We enjoyed our three night stay. The price was much better than the historic district of Savannah. Very friendly staff that took care of a minor problem with our room. This is the third Best Western we have tried in this area, and it is the best one we have tried.

    2
    « Just Fair At Best »

    This was our main hotel on a bus trip to Savannah/Charleston. I would not recommend this place. The hotel staff appeared to be disinterested at best. There were about 40 people in our tour group. Just about everyone of us had issues with the housekeeping aspect of the hotel! Our room was missing hangers and there was mold on the shower curtain liner. The hangers I could see, the mold, there's simply no excuse for that!! Many in our party complained of not having their rooms cleaned. When all of these issues were brought to the attention of our tour group guide, she requested to see the manager. She was informed that the manager did not come in till about 10am. In general, this place is in need of a major overall from the top down!! There was even a morning that although breakfast is served at 6:30, there was no coffee for at least 20/30 minutes later. If you're heading to Savannah, or anywhere else in the vicinity, I would bypass this hotel!

    2
    « Dirty »

    We stayed en route to Savannah. Checked in late and front desk staff was very nice. Apparently we got the very last room in the place. At first glance it looked fine but it was not. As soon as we turned the sink water on the handle fell off. We screwed it back on but it just kept falling off. Under the mirror was disgusting, looked like it wasn't cleaned in months. Ironing board was broken (shown in picture). Tub floor was dirty black and disgusting. Spilt food on bed not cleaned up. ( All shown in pictures ). Housekeeping is obviously lacking. Breakfast buffet was ok, But busy and tables were all dirty. Would not stay again.

    5
    « Nice stay »

    I really enjoyed being at the Best Western. I was close to my uncle and aunt's house. It was near the Tanger Outlet in Pooler. It was a peaceful location. Lots of restaurants in Garden City and Pooler. Nice place to take a break.

  • 2
    « If it could go wrong.... »

    Stayed night of 4/3/18. Check in by two people took 20-25 minutes and I could not get any response as to why. It was as if I wasn't there asking a question. Finally climbed into bed and noticed toilet was running. Tried to turn on TV in every which way but finally discovered there was no power cord. When technician came up he searched all over the room for one and then went to get one. Nice guy; brought us some water; we did not know it was available downstairs. When I reported the toilet and TV issues the next morning, the clerk did not seem to care and did not even offer an apology. When I reached my destination, I discovered that my credit card was charged for the stay even though I prepaid with American Airlines Advantage Miles. I called and was told it was a mistake and that I would get an email that showed the charge was reversed... I am still waiting....

    4
    « Good stay, good value, good location. »

    We stayed two nights. The hotel was easy to find and conveniently located near Savannah. We enjoyed our stay and would do it again. The hotel was clean and staff was friendly. Not sure if it was new or newly remodeled. The rooms were nice. Average hotel room. We had a room with two queen beds, refrigerator, small microwave, iron, hair dryer, desk and a side chair. The room was comfortable for three adults. There is no view, as well as some road noise from traffic. Not enough to bother us. I did find the linens on the bed to be very thin and not warm. We asked for two extra blankets, which were promptly delivered, but were more like sturdy sheets. The location was great for shopping at the outlets in Pooler or exploring Savannah. . .about 10 minutes away from each. Nothing to speak of for restaurants nearby, go into Savannah. . .worth the effort. Would stay again.

    4
    « Close to I95 short drive to Savanah clean and quiet »

    Spent one night on our way north. Easy to find beside I95. 20 minute drive in to Savanah for dinner. Clean. Quiet. Comfortable bed. Good free wifi. Good free breakfast. Free parking. Friendly reception.

    5
    « Home away from home »

    The staff was very professional and made us feel at home from check in to check out. Kawaka was very helpful and got us set up with the rewards program. The ladies were friendly and fun to talk with..

    4
    « Not A Plus »

    Nice hotel , very friendly staff and efficient . Rooms ok but not the ssme as other BW Plus rating . However hotel is fairly clean and has been given a face lift on inside, it's vlose to several truck stops as its tight of I 95

    4
    « A welcome "port" in a storm! »

    I was driving my children from Florida to South Carolina on January 3 when a freak snow storm hit the Savannah area. (It has not snowed there in almost 30 years, so this is not an area equipped to clear roads, etc.) Interstate 95 was closed by authorities, and some secondary roads were also closed, so we quickly needed to find a hotel for the night. I was immensely grateful to find this hotel had a few rooms left, as there was a mass exodus from the interstate. The two ladies at the check-in desk, Deona and Sequoia, did an excellent job getting everyone checked in under pressure of long lines and frayed nerves of some customers. I was particularly impressed with how they handled an emergency situation when a guest called down to say he thought his wife was having a stroke, and then when it was discovered that another guest had smuggled his dog into the hotel without telling any hotel staff. The hotel was clean, comfortable, and a very welcome "port" in a storm. We appreciate this staff!

    4
    « Great Staff »

    I was on my way to Florida for a month and ran into a snowstorm in southern South Carolina. The highway was a disaster. I called ahead to the Best Western in Port Wentworth Georgia, knowing that I had to get off the highway They took my reservation. This was in the middle of the afternoon. By 5 o'clock I still wasn't moving on the highway, I called them to confirm that I still wanted that reservation, that I would be there. They said you are confirmed. By 8 o'clock I still wasn't moving on the highway and I called once again to confirm that I would be there. They said you've got your room we will see you when you get here. I finally got there at 9:30 PM, the two young ladies that were at the desk were so welcoming to me they called me by name and said Oh so glad you made it. We would not have given up your room. Many people came in after me, there were no rooms left. If I had not called ahead I would not have had a room, but they kept my reservation for me. I am so thankful for these young ladies. It was a very stressful time and they made it so much better. They even helped me get my luggage up to my room. These ladies went above and beyond. And I would give them a gold star. I would always stay here if I was traveling and needed a place near Savannah. The hotel is old, clean, breakfast is adequate, but the staff is exemplary

    5
    « Had a great night at this hotel »

    While being on the road for 10 hours we booked this stay on the fly arriving very late. The staff were so friendly and took the time to answer all our questions (breakfast, serving times, internet, check out times, etc.). Normally we would know these things about planned hotel stays, but since this was done on the fly, we had a ton of questions. Also, we normally had another hotel we would stay at this I-95 exit, but that other hotel increased their rates that night (New Year's Eve) where this Best Western was still normally priced. The hotel is modernly renovated. We were very pleased and will stay there again!

    3
    « Best Western Plus? »

    I am not sure why this is a Best Western Plus. First of all they need some training in hospitality.Next this was supposed to be a handicapped accessible room. The bed was so high I had to struggle to get into it. The toilet was so loose it wobbled. The slide bar for the showerhead was missing and the showerhead leaked badly. I asked the front desk for a showers and they were out. They were out of girls at breakfast. The breakfast person was busy watching tv. Will not stay here again.

    4
    « Excellent hotel close to Savannah »

    The hotel is very easily accessible from I-95. The hotel is very clean and has good rooms and amenities. There are restaurants nearby and pilot travel center right across for snacks etc. The breakfast was good and the person managing it was very nice and helpful.

  • 1
    « Savannah »

    How does this hotel rate as a Best Western Plus? Probably the worst Best Western I have stayed at and I have been to about 25 different one in the past year. Has to eat my waffle with a spoon because they were out of forks at breakfast.

    2
    « Air conditioning broken, no one to help. »

    Hotel room smelled and had a broken air conditioning unit. The window couldn't be opened either to cool down. We arrived late and the staff didn't help. I recommend going a couple exits in either direction and staying at a holiday inn express. They are typically a much nicer experience.

    3
    « Best Western Plus North Savannah »

    Clean hotel conveniently located near Savannah International Airport. Friendly staff. There is a small gym with limited equipment and an outdoor pool. Safe parking also. Breakfast is provided with limited items but is enough to get the day started without having to go out. The hotel is not too far from outlet shopping and within 20 mins to downtown Savannah. It is a relatively inexpensive option.

    2
    « Poor service and cleanliness »

    We received no room service during our two night stay. It took us notifying the staff on two separate occasions just to get towels. The rooms are dated and were not the cleanest. There was splatter on the bathroom door and the comforter was stained. Overall the value was good but only if the hotel would have lived up to it's promise.

    4
    « travelling north »

    Quiet place to stay in Savannah area while travelling north from Florida Dining options are limited but good. fast food abundant Only one restaurant at this exchange. 3 miles north of large outlet mall.

    5
    « Staff was Very pleasant and helpful »

    I did take the time to get the name of the lady Who prepared the continental breakfast Maria .She was very good at her job. She was even apologetic for only serving pork bacon and sausages saying that she would speak to management about a different variety of meats .

    4
    « Staff »

    We were extremely impressed with the staff in particularly with Maria whose help and extremely pleasant personality made our day at breakfast. The hotel was also easy to get to from I-95. Room was clean and lived the bed!!

    3
    « Close to I-95, airport and shopping »

    My wife needs a hip replacement and cannot walk too far. I asked for a room near the elevator and was given one with no problem. The free breakfast was good and the breakfast area was large and clean.

    5
    « Savannah Best Western Stay »

    We stayed three nights at this excellent Best Western Plus. Hotel was clean, great staff, breakfast, and at a good location. It is right on the interstate with many restaurant and stores in the area. Great place to base yourself to visit Savannah. We will stay again and recommend this hotel.

    4
    « Military gets screwed »

    MILITARY PAY MORE THEN AAA MEMBERS THAT PAY A $60.00 DOLLAR MEMBERSHIP FEE??? Military put their life on the line every day, but have to pay a higher price then a membership fee?? Than is not right, This is Best Westerns policy a cross the Nation and i will find an other hotel who respects what the military personal do for the FREDOM THIS COUNTRY HAS DUE TO ALL OF US. Thank you

  • 5
    « Great Stay »

    Stopped at this hotel on the way to Florida. Called ahead to make sure they had a handicap accessible room. They front desk staff was very friendly and assured me that they had a room. Upon arrival the clerk greeted me with a smile, even at 1:00am, and had a room ready. On the way back from Florida my wife and I decided to stay there again...this time we booked through Trip Advisor...had a bit of a problem booking...Trip Advisor booked the room for 2 weeks out. After resolving the booking issue we checked into the hotel and again the desk clerk was wonderful. The rooms were both clean and comfortable. We will most likely stay there again since we travel to Florida to visit family a lot.

    4
    « Nice room - bathroom issue »

    The room was very nice, beds comfortable. My only big issue was the bathroom floor - there were hairs (not ours) mopped into the floor. They have peach juice as an offering for breakfast - a nice touch for a Georgia hotel and quite delicious.

    5
    « Family vacation »

    We stopped here on a return trip to WDW where my son was married. It was friendly, clean, the beds were comfortable and we enjoyed the free breakfast. We will definitely Stop here again on future trips.

    5
    « Excellent stay!! »

    Very nice hotel! Easy access to Savannah without pay the higher prices! The bed was extremely comfortable! Maria that helps with breakfast goes out if her way to be helpful!! Donna at the front desk was very informative!

    2
    « Disappointed stay »

    We recently stayed at the Best Western Plus North Savannah. A pleasant young lady named Sequoia checked us in. She was not aware of any extra points we were supposed to get on our account as gold level members. She advised us to ask someone in the morning. When we went to check out the next morning, we mentioned that we wanted to use rewards certificates toward payment of our bill to Kawaka , she informed us she already charged our credit card. We were also scolded twice that we should have given the rewards certificates to the clerk who checked us in. She was very rude and disrespectful. I was not about to give the certificates to someone who didn't even know we were supposed to get extra points for being gold level members. Kawaka did end up taking the rewards certificates for payment toward our bill, but not until she gave us an attitude and made us feel she was doing us a favor. She then refused to give us a receipt to show our credit card was credited for the amount charged after asking her twice. As far as the hotel room goes, it was clean and in good condition. But due to the poor customer service, I would not recommend this property.

    5
    « Clean, pleasant employees. »

    There was a problem with the shower curtain being too short and the head housekeeper came to our room to see the shower curtain problem. Kawaka checked us out and she signed me up for the rewards program. She is a very pleasant person.

    5
    « Best of Savannah »

    Outstanding venue. Quiet, clean, great staff. Recently refurbished and very pleasant minimalist decor. Only negative no decent restaurants within 5 miles unless you prefer fast foods. With area and number of hotels motels, very surprised.

    3
    « Nice Place, But »

    Substandard staff makes this a place I wouldn't recommend even given the nice amenities. Check in was tedious. This is the first hotel we've stayed at in many years that didn't allow a one hour early check in. Were told to come back "after" 3pm. When we did check in they were disorganized.

    4
    « would definstely use again »

    polite and courteous wait staff. Awesome room service. Very good breakfast,especially the morning they had little omelets.Would definitely stay here again if in Savannah area.They had accommodations that we we did not have time to use

    2
    « Eh... »

    Shower wall and curtain was not clean, had shampoo running down the wall, something black splashed on the curtain. The comforter on the bed had something brownish red on it and there wasn't even a comforter at all on the other bed. When I told the lady at check out, she asked me to stand there and wait for housekeeping to come up there so I could tell them about it. Why she couldn't handle it and deal with housekeeping later, I have no idea. I was given an apology by the housekeeping lady, she never once looked at me. Also, the breakfast was gross. I've stayed 12 nights of this year in 3 different Best Westerns and they were great! You'll be disappointed of you stay here.

  • 5
    « Wonderful stay »

    I had an wonderful stay here. Everything was excellent the beds where comfortable. The breakfast was good. You have 2 wonderful workers name Mrs d & Vicky smalls made sure everything was great & okay. Thanks

    4
    « Clean and quiet »

    Nice quiet room just off of I-95. I am a local and got the room for out of town company. They had no issues and slept very well. They said the room was clean and comfy bed. I would use this hotel for out of town guests again.

    5
    « Cleanliness and Professionalism at the front desk »

    Our company is in town for the next 5 months , staying at your Hotel and from the moment I walked in Holly who works at the front desk ,was very helpful and so polite checking me in ,and explaining the extras in the hotel .i would like to thank Holly and the rest of the staff and management for being so accommodating . Sincerely , Chris Maillis Seminole Equipment Inc.

    5
    « Love the beds »

    Holly at the front desk is amazing! Best customer service I had in a very long time. Rooms are clean wonderful, Most comfortable beds bathrooms are spacious and clean. In the morning they have a very selectful spread for breakfast.

    5
    « Amazing Place »

    we recently had to evacuate our home because of Hurricane Irma.. In a tough situation with the hotel shortstaffed they did an outstanding job serving everyone. staff was extremely polite and hospitable. Amazing experience

    4
    « Good hotel room and good service »

    Our room was every thing we expect of a BW Plus. The service was also very good. Breakfast included all the normal items and Maria did a very good job of taking care of the guest and keeping the buffet supplied. I will definitely stay at the hotel again.

    4
    « Exceptional customer service »

    We recently passed through Savannah and after bookings.com booked our family of five in a room with a max of four we had to look for another hotel. We checked out three other hotels in the area and they were all dirty and the front desk staff were cranky to say the least. When we stopped at the Best Western Plus North Savannah it was different. Sequoia, the gal at the front desk was exceptional. I witnessed her working with several other customers and she was extremely professional, helpful, and friendly. My personal experience was the same. Sequoia went above and beyond the call of duty to make sure we had a clean comfortable place to stay.

    2
    « Horrible experience »

    Room was not clean when we got there had to wait to clean it and then they ended up giving us another room then the keys wouldnt work for that room also sheets were dirty and remote for tv not working

    5
    « Very good motel »

    Holly and Sabrina are very nice desk clerks and very helpful and courtious as well as management and staff it's a very quite and clean motel to stay at and i would recommend anyone to this motel we will be staying here more

    5
    « Service in the conference room »

    This hotel is one of the best ever we stay here every year and we enjoy it to the fullest. The breakfast is great, the service is professional and maintenance is amazing. The rooms and the waiting area is always clean amd smells good! Pastor Davis

  • 5
    « Excellent overall Service »

    Excellent room location on the first floor -we were told they allow pets on this floor but we found it perfectly clean! We totally enjoyed our stay at this BEST WESTERN - found everything about it was good - including the easy location to I-95 AND the eleven miles to OLD TOWN! ANOTHER IMPORTANT POINT IS THE FRIENDLINESS & HONESTY AND HELPFULLNESS of the STAFF! We forgot an expensive back support brace in our room when leaving and the honest cleaning person DID turn it in and the office personnel shipped it back to us!

    2
    « Would never stay here again »

    Poor service. Poor food selection for breakfast. Room smelled. Water pressure was minimal at best. Vending machines were empty and the pool was "closed for maintenance" for three days yet no one worked on it the entire time. Internet was so slow it compared to the dial-up modem days. Would not recommend this place to anyone.

    5
    « Graduation party »

    Holly at the hotel was exceptionally helpful. I had my graduation party there in the banquet room on Saturday, Aug 5th and we had a wonderful time. The staff went out of their way to provide assistance.

    2
    « Not the Best Western! »

    Although it was close to the highway and surprisingly quiet, the hotel itself was not the best. The room size was sufficient. BUT although it looked clean there was an odd mold like smell in my room that never went away and the shower had the faint odor of urine, there were also some sort of mites in the room (I still have welts). Also the phone had to be unplugged or it would not stop humming. The breakfast was not tasty at all. I had to go elsewhere to eat. The ONLY saving grace for this hotel was the front desk staff HOLLY and TYRONE were very accommodating and professional.

    5
    « just awesome »

    The room was very nice. The property was safe and clean. The front desk service was polite and sincere. What I liked best was that there were a number of places where we could go eat, get gas, drive to sight-see, and shop.

    5
    « Holly »

    Holly and Sabrina were awesome, they helped me with everything I needed and more.. it is very clean they are fantastic staff.. expect me to spend my money here again! They answered all my questions with ease.. very responsive

    5
    « Recommend for a Stay in Savannah Area »

    We had a great stay. We had one night to spend in the Savannah area on the way to Florida. The hotel was easy to find right off of 95 in a safe area. The price was great. It was an easy drive to downtown Savannah and Tybee Island. Nice clean rooms and good free breakfast. The ONLY suggestion I have is to get better blow dryers. I would definitely recommend to anyone staying in the Savannah area.

    5
    « Hotel stay »

    It was nice.Everything we needed. Room was clean and comfortable. We will come back in the future. Excellent location to restaurants. Easy on/Easy off at the Interstate. We'll be back when we visit Savannah and we'll stay 2 days. I would recommend this hotel.

    5
    « Peaceful Nights stay »

    While passing through on I-95, we found this hotel, and while they wouldn't honor our travel coupon for the holiday weekend (July 4th), the clerk went above and beyond to get us a great rate. Room was spotless and very comfortable for the night. Would stay again if our travels brings us in this area again. They do offer a hot breakfast, but because of dietary restrictions we didn't have anything, but it was the normal waffle, cereal, breakfast meat, etc.

    2
    « Smoke odor and ineffective AC . »

    We arrived about 10:30 pm after traveling all day and when we got to the room it smelled like smoke which my wife is sensitive to and the room was very warm. It was late and we were tired and did not want to change rooms. The room did not cool down until about 2am. Got about 3 hours sleep and then had to travel again. When I mentioned it to the two gals at the front desk they seemed very disinterested. Said they should have charged last person $200. because of smoking in room. I travel about 2 times a month but will not be stopping here again.

  • 4
    « Awesome Customer Service »

    Best Customer Service I've Received In A Very Long Time Tyrone & The Young Lady Sacoyia Despite A Mix Up Made Sure I Left With A Smile. I Will Stay At Best Western Plus Now Without A Second Thought...

    5
    « Will Definitely Return Here in the Future »

    My wife and I recently spent two night here.This was a great stay!Our room was very clean and comfortable.The bed gave us good nights sleep.Hotel is convenient to I-95 and gas here was less expensive than anywhere else in the Savannah area.Staff was wonderful.Breakfast was delicious and the attendant was always available to take care of things.Can't wait to stay here again!

    5
    « Will return when I am in the area »

    First time staying at this location. Very nice place. Will return when I am in the area for sure. Lots of places to eat at. Only wish they had smoking rooms. Thought would be noisy being close to Interstate but not at all.

    1
    « No curb appeal »

    Would never stay her again. Our room was not cleaned upon arrival, days later the house keeping staff didnt clean it again. They never offered to move us into another room. A day later we didnt have any toilet paper. Now Im fighting with hotel to receive a credit on my bill. Front desk staff now is getting defensive and rude. Dont stay here EVER!!!

    5
    « Best of Everything »

    This hotel has the best beds, the best breakfast in the morning, the cleanest hotel and the friendliest of staff. It also is the best location for spending the day in Savannah and returning to the luxurious hotel to rest up for your next days adventures.

    2
    « SECURITY CONCERN »

    I had high hopes for this property, but those hopes were quickly dashed. We checked in on June 30 for one night. We were assigned #328 on the end of the hallway. Upon entry to the room, I noticed the door swung open as if it wasn't closed properly to begin with. We were in only a few minutes to drop our bags. When leaving the room, it took me several attempts to get the door to catch shut. Hours later, when we returned, I could not get the door to catch securely. We contacted the front desk. A maintenance worker was sent up around 10:30pm. He tried and tried, as did I, to secure the door. In a span of 15 minutes and a lot of door slamming, he was able to get the door to catch but only twice. The problem was, he was on the inside of the room each time. Even when the door did catch, the deadbolt was rendered useless. It did not work while the door was closed. I asked him to try fixing the door from the hallway. Again, it took multiple attempts to get the door to catch. The noise (repeated slamming of the door) upset guests in nearby rooms. Once we were able to get the door to catch, I utilized the security latch higher up on the door; opened up a closet door and rolled a desk chair in front of the door to serve as blockades. The hotel was sold out so they were unable to offer us alternate quarters. On the morning of July 1, we lodged a formal complaint with the front desk. The person on duty had no power to make adjustments or offer other concessions. She promised we would hear from the manager later that day. Of course, that never came to fruition. I am still waiting on a call back. Frankly, I would be surprised if the manager and hotel staff were not already aware of this issue. And, now since we're gone, they have no interest in trying to make things right. Lack of a properly working lock on guest quarters is a security concern that needs to be corrected ASAP. Additionally, there were other concerns about the upkeep of the property that added to my disappointment. I will be contacting Best Western Corporate directly with these concerns. I am sure Best Western made a significant investment when they rebranded in hopes of boosting their image but it's for naught if they aren't going to raise the bar on the upkeep of their properties. Hopefully this is an isolated incident they can rectify. Let's see how they respond when I make contact with Corporate, shall we?

    3
    « We visited Savannah area for Tybee Island; Savannah, & Hilton Head, SC.... »

    The first room, we were given the bathroom was not clean; so we were moved to the room next door. This room seemed to be fine. We had 3 adults so we requested more coffee, towels, & toilet paper. We were given it the second night but were not given extra the next two nights. We had to go to the service desk t o ask for this the last nights. We stayed for 4 nights. Maria, the lady that handled the breakfast was great! She greeted us every morning & kept the area clean. The breakfast provided was also delicious. We had a wonderful stay at this hotel- I would just recommend they work on the cleaning crew. And I would recommend that they work on the air conditioning in the hallways=== The room temp was great but the hallways were ridiculously hot!

    2
    « Horrible Negligence »

    My family and I were on our way to Disney World for my family's first visit ever. We decided to stop right outside of Savannah, as we had been driving for almost 12 hours. About 2 hours from Savannah, I look to see what is available in the Savannah area and saw the Best Western Plus and booked a King Suite for me, my wife, my teenage son, and a 2 year old toddler. Normally, I stay at Hyatt brands, but none were available in Savannah, the only closest being in Jacksonville, FL. I do this because of the suite style with the couch and lounge area. Hence the reason I booked the King suite at BW with a sofa bed for my teenager. When we get to Savannah and get to the desk, the front desk agent was helping another guest and also fielding a couple calls from guests complaining about an issue that I heard her say was the 2nd one that day (First Flag). When we checked in, she made mention that she didn't think our room was available, as the manager had been housing his sister for the last several weeks! and did not know if they had left yet. She also told us that they had put the room on out of order in their system to keep it from being reserved. She called her manager, and confirmed that manager's sister left the day before. After getting our keys, we got up to the room, and...disaster. Extremely dirty linens on the floor, SEVERAL full trash bags on the floor, a huge stain on the couch, beds stripped, and a stack of room keys on the table (there had to be about 15-20 total. I tired calling the front desk from the room, but the phone didn't work. I didn't even have time to take pictures, because as dirty as the linens were, and with all the trash, I wanted to get my 2 year old out of the room. We went downstairs and let the front desk agent know, and she was quite visibly upset, as this was obviously not the only headache that night. We unfortunately were told that there were no more king suites available. Unbelievable...I mean, not really, as it was a summer weekend, but we took the 2 queen room instead, and were disappointed again with this room, as it was about 1/2 to 1/3 the size of the king suite with no couch. Also, we still paid full price for queen room after being downgraded due to negligence. I have no issue with hiccups due to things beyond control. However, this was a case of severe negligence by the manager. To let somebody live in there and essentially lose the hotel money, and ultimately a guest (me), for life. I've been in the hospitality industry for almost 13 years, most of it management, and this is absolutely ridiculous. Had I known this was going to happen, it would have been worth the extra 2 hours to Jacksonville for the Hyatt. The ONLY redeeming quality of this, hence the 2 stars, was that the breakfast was actually nice. Belgian waffles, cereal, hot food, juice, etc. but that's it...

    5
    « Totally Great Experience »

    Best Western Plus North Savannah was a great experience staff is amazing they go above and beyond to make your stay enjoyable. Rooms are clean, beds are very comfortable and the atmosphere pleasurable.

    5
    « Great location...Great stay! »

    My family and i decided to stop driving and stay the night at a hotel for the night. Best Western Plus was amazing...we didn't wanna leave. The hotel was very clean and staff was very courteous. We will definitely stop and stay on the way back. Oh, and reasonably priced.

  • 5
    « Stayed while visiting Savannah/Tybee »

    We chose this hotel because it was close to Savannah/Tybee and had excellent rates. This was our second time visiting the area, but our first at this hotel. We highly recommend it. It was clean, affordable, in a safe area, and the staff went above and beyond. Every single staff member we saw during our stay there was kind, friendly, and attentive. We looked at other hotels closer to the city, and also airbnb, but nothing came close to the affordability. The drive back and forth to the tourist attractions was quick and easy. Our seven-year-old daughter loved the outdoor pool. They allowed us to check in early (with a small fee) and when we were forced to leave early due to illness, they even offered us a partial refund on our last night (we didn't leave until after check out time that day, so it was unexpected and very kind). Sequoia took the time to personally follow up with us the next day to see how our daughter was feeling and to let us know our credit card had been refunded. Incredible service! I highly recommend this location for families visiting Savannah that want a clean, safe, affordable hotel option.

    2
    « Best Western Plus Cockroaches »

    This facility should be named ?Best Western Plus Cockroaches?. This hotel was purchased about a year ago by BW and re-modeled. We chose it because it was touted as being 100% smoke free, and with my husband's asthma that's important. The lobby area is spacious and looked new. The change began when we stepped off the 4th floor elevator and the hallway was very warm and stuffy. However our room was cool, spacious...and we were tired. I noticed some flaws: blistered paint, carpet pulling away from the threshold, but we were only staying one night. Breakfast was good, and managed by a lovely lady who was very warm and friendly. When we went back to our room afterwards, that's when I saw the cockroach in the bathroom. I told the checkout clerk, Sequoia who replied, ?Well this is the South?. As a native Southerner I took great offense. I told her that we've stayed in hotels from Va. to Fla. to Tx. Never have we had cockroaches before. (Not to mention none of the houses I've lived in.) She replied, ?We have Orkin spray once a month?. She said this without an attitude, more like her standard reply. I rolled my eyes, paid my bill, and started drafting this review.

    5
    « Great alternative to Savannah »

    Only a short drive into Savannah w/ free parking at hop on tour bus lot. Saves both room and parking costs. Not great amenities [small outdoor pool and fitness room] but since we were there to tour Savannah, we didn't care. Breakfast was very good.

    5
    « QUIET AND CLEAN »

    THE BED IS SO comfortable , high quality linens CLEAN, GOOD BREAKFAST included , close to SAVANNAH RIVER STREET AND savannah airport, right off I95 exit with restuarants nearby. outdoor pool looks beautiful however we did not have time to use it, but river street was exceptional, what a sunset!

    4
    « Comfortable Clean Stay »

    We had never stayed in a Best Western Plus and didn't know what to expect but after speaking to Holly when we made the reservation we felt comfortable. When we arrived our attendant Holly was most delightful and helpful. Because we were traveling with family we got a king-sized suite. Our son was delighted to feel like he had his own room though it has no actual wall separation between sofa bed and king size bed. The room was clean and comfortable.

    3
    « Nice room bad breakfast »

    Room was great, bed comfortable, quiet environment, clean. Breakfast was mostly plundered before we got there at 8:30 on Sunday morning. No coffee! I can forgive the waffle batter being gone, the eggs eaten, the skimpy pastries, but no coffee??

    3
    « Satisfactory »

    The room is clean and staff are friendly. However, the noise from the room above your head is enormous. Breakfast room is not fully staffed. The same person behind the check-in/out counter is also the one who serves food in the breakfast room. The trash piled up, coffee is lukewarm, etc.

    2
    « Air did not work ... »

    We stayed over Memorial day weekend and informed the lady at the front desk 2x about the air not working. It was not fixed and the toilet did not flush. The check in process took about 30 min. The location is about 15 minutes from downtown Savannah.

    5
    « Amazing »

    Maria the breakfast worker was an amazing help and she was doing whatever she could to make everyone's stay amazing. The people are so considerate and kind it was truly a great stay! thanks maria for making it great!!

    4
    « Friendly staff, clean and comfy »

    Checked in after midnight on a stopover and found out the only crib the hotel had was already in use. I had noted needing one in my reservation but didn't call ahead. We made due with the sofa cushions and end tables to "trap" our 8 month old. The king suite was a big room, biggest room I've stayed in for this class of hotel. The staff was all very friendly- room was clean and decent breakfast to feed kids before we hit the road.

  • 4
    « Great choice »

    On our way to our home in Florida we like to stop at this exit for dinner and an overnight. We have used various hotels here, depending on the reviews and the price. This was a good choice last night. The room was spacious and very clean. Bed and pillows comfy for a great night's sleep. Plenty of hot water to shower. Free breakfast was adequate. The AC blower was loud enough to interfere with the tv--but not with sleep. We always eat at the nearby Sweet Tea Grill; be sure to check it out. The only downside to this hotel was making the reservation. The local number wasn't answered so I called the 800 option and had no problem making it that way, with a discount when I asked. I'm glad I persevered.

    3
    « Good value »

    Was a fairly priced hotel. The room was overall ok, nothing special. Good breakfast and the staff was very nice. Would stay again in the future if in the area. Only about 15 mins away from historic Savannah downtown.

    5
    « Great stay! »

    My husband and were in town for a friends wedding. The hotel was very clean and comfortable. Staff was great, especially Sequoia and Deonna who went above and beyond to make our stay great. Would definitely stay here again.

    5
    « Son's Wedding Visit »

    Visited from Charlotte for my son, the groom and his beautiful wife's wedding. The staff went above and beyond with their personal service. Chris Williams eased my mind by reminding me my son will always need his mother. Management staff was unbelievably friendly and accommodating, as was the housekeeping staff. Everyone was amazing! The rooms were very nice, clean & comfortable. This hotel comes highly recommended! Staff at other hotels should take a lesson from this fine group of employees!

    4
    « stole my drivers license and credit card info »

    Stayed called back asked it they found my license - they said yes and my credit card - they said they would mail it back to me - 4 weeks later I still don't have it. so are they using the information to steal my identity - I have alerted credit card company but how can you relax when you stay in a place with housekeeping master keys and they are willing to steal you stuff - yea sleep tight at this place. KNicholson stayed April 9 2017

    5
    « Holly was exceptional!!!! »

    I chose this hotel because of my conversation with Holly when I changed my reservation. I called the wrong hotel and ended up changing to this hotel because of her. She was at the hotel upon check-in and was so happy to see me. I was travelling with my dog and she made my stay great!!! Thank you, Holly!

    5
    « "Great Night Sleep" »

    This is a great hotel and the staff is excellent. Went to savannah for the 1st time and decided to stay at this hotel for the weekend. Very close to downtown savannah and great restaurants nearby. We also had nice buffet style breakfast in the morning which included bacon, ham and cheese omelet along with many other items.

    5
    « "Will be back" »

    We just stayed here over the weekend and the hotel is awesome. The hotels location is ideal. hotel is very nice and clean. very nice staff and helpful too.. room was clean and nice size. we have enjoyed our stay, and will book this hotel again. It is only minutes away from downtown savannah.

    3
    « Maria deserves a thank you »

    Maria taking care of the breakfast area was very attentive and had a smile on her face. She seemed to be glad to be there. Attitude does change everything. The safe was locked when we got there and I called down to see if they would open it but I guess they forgot and it was never fixed. We had two queens and only one was made up when we returned to the room. Small stuff that doesn't matter but it was noticeable.

    3
    « construction zone hotel »

    external construction. Inside a very average experience and the interior needs refreshment.Breakfast was minimal. No tv guide in room or instructions. Location has little to offer in way of restaurants. Went to a very tatty Ruby Tuesday at previous exit

  • 1
    « Best western in port wentworth »

    A terrible experience and would not recommend. Multiple lights not working in room, 1 night with no hot water, dirty cups sitting in bedside drawer, stains on bedding, room keys did not work any night we were there had to get replaced every night.

    5
    « Excellent personality »

    We are from North Ga. Just driven 300+ miles not knowing where to stay. As soon as we walked in we were greeted by Sequoia who made us feel at home with a great personality...then upon leaving Angel who so helpful and wonderful personality made us feel important and priority. It was all around a great experience...THANK YOU STAFF..OF BEST WESTERN PLUS...

    4
    « Second Nice Stay! »

    Front desk staff was excellent -- friendly, yet professional. Room was clean and comfortable. with nice firm mattresses and bedding. Front desk staff provided excellent local dining recommendations. Our home away from home in the Savannah area ...

    4
    « Nice Place »

    Don't pass this place up just because of the truck stop across the street. Its a solid hotel. The staff are very friendly and helpful. Sequoia at the front desk was extremely helpful in finding us a local place to get seafood. The hotel is very clean and well maintained. We were concerned that it might be noisy due to some construction across the street but found it to be quiet.

    4
    « Good value »

    We were able to get a room here after a canceled flight at the Savannah airport. The front desk staff were very welcoming and helpful throughout the weekend. The room was overall clean and updated. This was a very decent hotel for the money. Good amenities including a small fitness center and outdoor pool. Not many healthy breakfast options, but there was a good variety of food.

    2
    « Would not recommend! »

    While visiting Savannah, GA with my family on a quick weekend trip, this is unfortunately the only hotel we could locate that had any openings. There were several events taking place at once, causing our original booking at a different hotel to be canceled. The staff had mixed up our room numbers, and we were billed for a room we had not even occupied. We also had guest try to enter our room in the middle of the night. The management was very poor and had obviously had several communication issues with the other staff members. All in all, it was a place to sleep. I cannot say it was a "clean" place to sleep. We eventually had to move rooms again because the one they put us in was already dirty/occupied. I would not recommend paying to stay at this establishment. Poor service.

    5
    « A great stop for Canadians returning from Florida »

    This is a solid hotel right off i-95 just north of Savannah. It's about 6 hours from Sarasota and makes a great first stop for travelling back to Canada. Rooms are immaculate, staff is very friendly, breakfast is great. Don't think you will be disappointed.

    5
    « Great value, comfy and clean bed/room »

    Staff very professional, room clean, bed comfortable and breakfast was ok. My only complaints, room key didn't work second night. Had to get new keys. Some TV channels worked, but would go out in middle of program. I definitely would stay again.

    1
    « M.White »

    We made plans to stay Friday to Sunday. Saturday about 9:00am a knock on the door housekeeping.We stated we will be out in 10minutes. We was gone all day didn't get back until11:30 pm.The room wasn't clean no clean towel or toiletries not even any tissue. The garbage were still in the room.

    1
    « Manager should go »

    We checked in for a two day stay as we are moving into the area. We have stayed here a couple of times and every time there is a problem. This time when we got back after being out all day the bed was not made. The sheets were just pulled up. The roll of toilet paper had 10 sheets left on it and not changed. There was no bathmat and the towels were thrown on the rack. The manager seems not to care about the people who come here. We only stay here because it is close to our new home. The house keeping service is really bad and it comes from poor management. I will contact AAA and have them downgrade this property

  • 4
    « Clean and Comfortable »

    The common areas, room, and bathroom were all pretty clean. There were plenty of linens and toiletries. Breakfast was decent - nothing spectacular. The only real issues I had were a creaky elevator (no that big of a deal) and I had to kill a roach in our room the 2nd night (I'm glad my wife had gone out for a walk at the time). I discreetly told the young lady at the front desk at check out about it and she said the exterminator was scheduled to come later in the week. I'd like to give special recognition to Najee who made us feel extra special by engaging us in a heartfelt conversation during check in. I asked him to recommend a good buffet and he sent us to a place the whole family enjoyed. Roach aside, I'd stay here again.

    4
    « Very good stay, but not a plus hotel. »

    Enjoyed our stay, but didn't think it was worthy of "plus" . Wasn't as clean as I expected, but nothing terrible(elevators has smeary hand prints etc). The breakfast was average, no yogurt or fresh fruit. Bathrooms were small and awkward, but clean. Would return, the price was good.

    1
    « No respect of clients »

    I requested by phone on Oct 30 in the morning a reservation for a king bed + I was told by Koran (?) it was not necessary because hotel would be empty at night, I could choose what I wanted. I requested that he put notes in my file about the room I wanted. He promised me I would have it for $104. When I arrived after 3pm, I was told by a lady that no such room were available, they were still recovering from a big week end and cleaning. No choice I was put in room 102, small, beside a storage room and exit door where you couldn't come back with your key and luggage because lock was damp....Nice to hear when you are a senior after a 7-8 hours drive. To tired to get out of the hole. Exit door was kept open with a stick. Later we wanted a coffee from the drink area. It was cold so we and other clients asked for fresh coffee and hot water. An employee said she would make some. She was working alone now, had to do everything. So we are ready to be patient and considerate. Later we go back to the station to find that she just add boiling water to the old cold coffee. Taste was disgusting. No milk or half & half . She went to get the big gallon of milk.....In the room, the bed was not comfortable. Safe was broken, some towels missing, no TV guide, clean bathroom but very filthy behind the night table. Bed was clean. This hotel is a shame to the brand, should be downgraded to lower than a simple modest Best Western. We have never been treated like this during our multiple trips over the past year. The employees over there just didn't care. Some need training, others simply laid off.

    1
    « Avoid »

    I was with a group and many of us had a poor experience . Room keys that did not work on a daily basis , report of bug bites , lack of towel /linen replacements including toilet paper . Printer in the business area with no ink and they had no replacement . Poor food quality And a fire , a small one with lack of proper notice and evacuation . Avoid this place

    4
    « Best Western Plus »

    Clean rooms, very nice beds & linens. Clean and neat breakfast buffet with eggs, bacon, sausage, waffles, and various breads. Would like to see some fresh fruit on the breakfast buffet. Hotel provided coupon to Sweet Tea restaurant nearby which had decent food at very low prices.

    5
    « Great Value, close to D/T Savannah »

    Short drive to Savannah, near Tangier Outlets, and shopping, close but far enough to miss hussle and bussle of growing Savannah. You will be pleased with the Plus accommodations, vs the average BW. Professional staff, very helpful.

    3
    « Not a plus as name indicates »

    Nicely decorated rooms with coffee maker, med fridge, microwave, lg screen tv, roomy bathroom, hair dryer, ironing board. Wifi. There was still watery soap left in the dish from the previous guest, a continuous facuet drip, and sink didn't drain well. A/C was pre set and guest aren't allowed to adjust temp to their satisfaction. It just ran all night and didn't cool until the next morning.

    5
    « Piedmont Navy Reunion »

    Our annual reunion was scheduled here this year from Oct. 5th to Oct. 9th. We enjoyed our time here, such as it was. Our room was very clean and modern. No complaints regarding the staff or facility. Only problem was the governor's issue of mandatory evacuation due to Hurricane Matthew. The breakfast was good. No complaints. If we are ever in this area again, we wouldn't hesitate to stay at this hotel.

    5
    « Best Western North Savannah »

    I enjoyed my entire stay. The staff was helpful with any of the guest requests. They were eager to introduce me to dining facilities, entertainment, malls, and other activities near by. Great job!! I would highly recommend Best Western Plus to all travelers.

    1
    « Beware, stay away from this dump hole »

    Stayed here with my family a weekend in September. When my husband called to reserve the hotel a couple of days before our trip, he specifically asked if the outdoor pool is open and was told yes since that was one of the main factors for us when deciding where to stay . The minute we walked in the kids wanted to check out the pool ( because they were looking forward to all day of swimming in 90 degrees weather ) but we were told by the front desk person that the pump is broken and might or might not get fixed by tomorrow. We went to dinner and came back to find out there was I electricity in the hotel as there was an accident and the power company doesn't know when it will be fixed. We were told we can get to our room but the phones will not work either and worst of all : No AC ! Had to climb the stairs to using our cell phone's flashlight ( no kidding, there were no emergency lights or flashlight in the stairs or front desk !!!!) . When in room, we realized that there were no bedsheets for the pull out couch, couldn't call the front desk ( no phone bc of no electricity) and We were not going to try to go downstairs in the dark with the whole family to get bedsheets so all of us slept on the king bed and was so hot without the AC ! The electricity wasn't back till around 4:30 AM. The next AM I asked the housekeeping to make sure they leave us bed sheets for the pull out couch . Well when we came back to the room in the evening, there were no sheets again . I called the front desk and a nice front desk lady brought it to our room. She asked me how my stay has been and I shared my concerns with her . She agreed with me and said she will get back with me. A few minutes later I get a phone call from another front desk person ( she introduced herself as Cassandra ) . She said the pool pump is not the problem. All the outdoor pools " in the country " are only open from Memorial Day to Labor Day ! She goes on and on about how she has kids and travel with them and that's the rule in the whole country ! because even though it's 90 degrees in Savannah but after Labor Day kids get sick if they swim outdoors !!!! I told her that we were told the pool is open before booking and at the arrival, we were told that the pump is broken and that's why the pool is closed but might get fixed !She said that was not the case ... Then I told her I understand that loss of power was not the hotel's fault but we had to sleep without AC and there is no emergency lights I the stairs , plus we didn't have bed sheets for the pull out couch. She was very rude and kept telling me : imagine you lose power in your house , do you have emergency light or AC !!!! I told her don't own a hotel . And when I told her about the bedsheets for the previous night, she said : oh ! Did you look in the closet ? I said yes, and none was there . She said : we just brought you the bedsheets !!! I decided not to argue with her but she definitely needs retraining as it was mentioned in another review by another reviewer. I have to say the other staff : Maria ( the BF attendant, and Angel ( another front desk person ) were really nice and friendly. The breakfast is nothing to bragg about and the room was not really clean ( see photos). Update : I would give this place minus stars if I could . While we were leaving , I shared all the issues with the "nicer" front desk staff ( Angel ) who wrote my name and phone number and reassured me that Diana Williams ( front desk manager ) or Naji kotob ( general manager ) would be contacting me the following Day, well that was 3 weeks ago ! Stay away from this dump ! Beware!

  • 4
    « Impressive stop over......BUT »

    Overnight stop over driving from NJ to South FL. Room was clean and comfortable. Checked out early so no comment on breakfast, although appreciate 24 coffee in lobby and coffee maker in room. Only complaint was with a room location. I belong to their rewards club, made the reservation on their web site, and requested a room on the first floor. When I arrived after 14 hours on the road, I was on the second floor the room furthest away from the elevator. No big deal, happy to have a room for the night, but still disappointed they could not honor a rewards member request. Still, next trip up I-95, will consider staying again.

    3
    « Ok for overnight.. »

    Location good off of i95 Room ok; bathroom a bit "beat up"...had to request toilet paper, as there was none except the very small amount still on the roll. Staff nice. Could use Reno, but, again, ok for 1 night (cheap) & short stay.

    5
    « Stay in GA »

    Nice and comfortable. Convenient to Interstate 95. Very Friendly and helpful staff. Location was quiet and safe. Breakfast was great with plenty of different variety of food. The staff went out of their way to please. When I ask for the snack to go, staff made sure that we had our to go. Said I could get the water from the pantry and made sure the fruit was fresh. Dining area was decorated beautiful, light and roomy.

    4
    « Nice Property - Clean, Comfortable & Large Rooms »

    We spent 2 nights at this property, One room booked with points and the other we paid the going rate (very reasonable for Savannah). I was pleasantly surprised, when both rooms were identical. The "free" room was just as nice as the paid room. The rooms are large with enough space to hold both your luggage and have the room to move around easily. The rooms were CLEAN, and well maintained. My only complaint was the the television channels would suddenly quit working. The front desk tried to fix them, but it really was the service providers (a dish company) problem. The included breakfast was adequate and the150mps internet was a surprise bonus. Stay here, if just passing through or visiting Savannah

    5
    « Brand new hotel »

    I work out of town most of the year and stay in a lot of motels. I can honestly say every Best Western Plus I've stay at was nice and clean. This motel is one of the nicer ones. It's convenient time I 95 and about 30 mins from River Street And 45mins from Tybee Island. Will continue to stay while working in the area.

    4
    « Perfect for one night travel »

    The price is good. Room was decent and clean. The staff was lovely and very helpful. Restaurants and a pharmacy in the area. The breakfast was include. It's a self service with a basic variety of cereals, muffins etc. It's minimalist but do the job!

    5
    « Book the BW PLUS, it's worth a few extra dollars »

    I stayed at a BW which was not a PLUS just a week before my stay here. It was not clean, things did not work properly and there were ants in the bathroom and in the bed. Never experienced a BW like that before. This BW PLUS quality was excellent. Clean, everything worked, very friendly people, very helpful.. Only like $10 more than the regular BW I was in a week ago. I say go for the PLUS. They seem to be keeping the BW standards we have all been accustomed to and trusted.

    5
    « A good choice »

    The room was clean and spacious. Since space allowed we would have liked a sofa for 2 instead of a chair for 1 - I really do not like sitting on the bed or even a desk chair after a day on the road. The bed and pillows were comfortable. Keith at the front desk was friendly and helpful and Chris did a very good job of keeping the breakfast area clean and well stocked. The parking lot is generous and well designed - important to us since we were hauling a trailer. Would stay again.

    3
    « A »

    Average with some benefits being location; less than that for overall. Rooms were not cleaned as well as they should have been. Toilet paper holder needed cleaning. Floor cleaning did not occur on two of the three days of our four night stay. TV would not get all stations; 4 or 5 were black with only video. When I questioned it I was told it was controlled off-site and someone would fix it. Well, an adjustment was made and some of the channels that had been black came on, but others went black. It;s like they have a certain number of Channels available at any given time, not all of them

    5
    « hotel rating »

    Very clean and functional, helpful staff. Quiet location, well designed parking. Excellent value. Good bed. Will consider staying here again. Room thermostat seemed to have little effect. An extra comfortable chair or sofa would have been nice. Breakfast was OK if you liked carbs. Eggs and breakfast meats were dissapointing, but not inedible.

  • 4
    « Great location »

    This hotel was in a great location to the interstate, outlet mall and eating. I would stay here again if in the area. The room was clean and spacious. The bathroom and shower could've used a better cleaning. It looked to just be wiped down. Front desk gave us extra towels when needed and breakfast was plenty. Hotel was quiet and no outside noise.

    5
    « Traveling »

    Why should you stay at this Best Western? I've been on vacation for two weeks, Heading home to maine from FL. Left fort Myers at 10 pm know I would have no place to stay til 3pm. After eight hours of driving it was time to sleep in my truck or pay two nights for a room, I stopped in Port Wentworth, Ga. First stopped at Inn At Mulberry Grove. Was told to come back at 930am no clerk til then, so I came over to Best Western and Ashley was at the front desk, I figured I would just have to pay for two nights, I didn't care I was tired, I understand hotels are there to make money, I asked about a room and how did it work with me checking in at 630am, Ashley look and said there was a room and I would not need to pay for two nights, This may not seem much to others, for me I was impressed most don't care, Not many chain hotels would do this., Ashley even told me to go over and have there complementary breakfast, I could go one, but I'll stay here again because of what Ashley did for me, the hotel is cleans,nice clean modern room,worth a stay to meet Ashley, she is very genuine and funny

    5
    « Excellent stay »

    Great property, they have great people working there. It is in a great location. We enjoyed the stay very much. We would very much consider this hotel for future stays in this area. The rooms were clean, the staff was great and even the breakfast was very good.

    5
    « excellent hotel »

    I loved everything about this hotel the staff greeted us friendly and helped us out with our rewards vouchers. the stay was comfortable and we enjoyed the entire two nights we were booked. we would stay at this or any Best Western hotel every time we travel from now on.

    5
    « Stop in middle of trip from NC to FL »

    Overnight stay on road trip. Friendly staff. Clean comfortable rooms. Nice lobby and pool. Bathroom clean. Rooms had Refrigerator and microwave. Quick stop and go traveling on the road. Just one night stay

    5
    « Beautiful Hotel with great rooms and amenities »

    Best "Best Western" hotel I have ever stayed in. Beautiful property, great, modern rooms, friendly staff, and excellent breakfast. Very impressive remodel of the hotel. Everything looked new! Staff went out of their way to take care of us, even locating some cream cheese when the regular supply was out.

    5
    « St. Paul Primitive Baptist Church, Educational Youth and Adults Trip »

    Upon our arrival we were greeted and treated with great hospitality. The rooms were very spacious with a refrigerator,and a microwave . I love the chair and ottoman by my bed, my Son and family enjoy their room and the others that we travel with did also . Very clean, really nice , we also enjoyed the hot breakfast each morning. Begin I have hot oatmeal, but they did have the package which I did not care for, but in all everything else was very nice.Very nice lobby and dining area .There were also restaurants in the area and not too far from downtown and only 15 minutes outside of Savannah Georgia where we were going. And the maid in the hotel was nice. You received clean fresh towel daily and the maids were just as friendly very hospitable. The family enjoy the swimming pool and I am I put my feet in the water that was enough for me. I enjoyed the gym working out not as nice as I thought it would but OK .

    4
    « Very NIce Place »

    Staff was very friendly from the first moment we arrived. They room was clean and comfortable. Bathroom was clean. Breakfast was pretty good. Location is a little far from the historical places we wanted to see but great value still.

    4
    « Nice place, comfy beds »

    We stayed one night. The room was good sized, the beds comfortable and it was clean. It was quiet and everything worked fine. Minor issues: Breakfast was pretty good although they had run out of all juice by 8:45 and were a bit slow to restock the waffle batter. One pillow case had a stain and one bed coverlet had a sizable black mark on it but they appeared to be clean. I would stay again.

    4
    « Nice place to stay »

    Stopped overnight on our way to Orlando nth hotel is very nice for the price. The breakfast is good for a free hot breakfast. Parking was scarce as a few tractor trailers were taking up 8-10 spaces each. That wasn't the hotel's fault. Would recommend.

  • 5
    « Surprised »

    This was a last minute choice but a very good one the rooms were cleaned and the staff were on point. Stayed there for 3 days and did not have any issues, and the breakfast was good and the price was fair as well.

    2
    « Moldy Shower »

    This location in in remodel the should have closed till finish or hire a cleaning service to clean if they are having guest during the remodel! My room had BLACK mold in the tile grout shower curtain hung too high when I showered it blew outside the tub and flooded the bathroom had to use extra towels to soak up water. Bathroom door would close by itself used the trash can to prop the door open. Exposed wires in the elevator. Housekeeping mopped the interior of the elevator 3pm in afternoon use the mop top prop door open which made use of inoperable. fortunately I travel with sanitizing wipes the furniture in the room was covered in powdered grime. Morning of checkout I used my flip flop to kill a ROACH climbing up the wall!

    5
    « Great accomodation for the price »

    We really enjoyed this hotel. Very clean rooms, newly renovated. And I have to mention this: The breakfast was very high end. For those of us who travel in this particular price range or travel in the "savings" end of things, this hotel really brought the class for the breakfast- eggs, bacon, coffee, waffles, cereal, breads, etc. You don't need a trip to MacDonald's in the morning, so long as you are down by 9:30. The head breakfast staff told me that a lot of people complain because it's not a huge offering of breakfast, but quite frankly, they are offering a very nice breakfast for it being added to the room. If you need a better selection, you may need to pay for that. My only mention to the company: The night person we encountered when we checked in on Friday, June 17th, after 1pm, was a bit creepy and very stern with us. I guess we look like teenagers that are going to smoke and have pets in our room or something. I was rather surprised that the rest of the staff was very accommodating.

    1
    « Nope! And horrible service. »

    Well, we called and were traveling and reserved a king room with a roll away bed. All was set when we got there and the rollaway bed was already in the room. However, the room was 79 degrees and the A/C would not turn on. We called the front desk and were told to unplug it and plug it back in. 5 minutes later it was still not working. I went to the front desk and one of the ladies (Cassandra) said come with me. She proceeded to mess with the A/C for about 45 minutes. She asked the other lady at the front desk what rooms were left. The one at the front desk told her there were two left. Instead of moving us she kept playing with the A/C. It came on and Cassandra assured me it would work all night. It stopped 30 seconds later. We proceeded to look for other rooms at a different hotel during this as we had no faith it would work again. Good thing we did as they sold the last two rooms during this time and could not move us once they decided to do so. The two staff got into a disagreement at the front desk with one stating to Cassandra that they should have moved us when she advised there were two rooms left. Our card was already charged. When we asked about a refund, Cassandra said it was cancelled and would refund soon. My wife asked for something in writing stating that and got attitude from Cassandra. Another guest told Cassandra to just sign the paper and to calm down. The staffer snatched the paper from my wife's hands, not exaggerating that point either. She wrote "no charge" largely on the paper and slid it back across the counter. We left at that point. The place looks nice and the other lady working was very professional and accommodating. Cassandra needs retraining. I do not expect much from this posting. It seems the replies from management are similar canned responses.

    5
    « Excellent customer service »

    We stayed in this hotel on our travels to North Carolina and on our return journey...the location was convenient to the highway, it had lovely spacious rooms and a good breakfast to set us on our way, however it was the excellent customer service from management and staff that impressed us the most... we hope to return one day

    1
    « The Tallest Mattresses in HISTORY ! »

    It was impossible for an older person who is 5'2" to mountain climb into the bed and I was not the only person to have this problem because they actually provided a step stool, which to me is dangerous . I will not stay here ever again

    5
    « Great Stop-over »

    Had a great stay at this hotel. Great last minute decision. Will definitely visit again. Courteous staff, Very clean. Great breakfast with many options. Relaxing and fancy lobby area. A good place to stop on the way to Florida

    4
    « Overnighter »

    After driving for almost 12 hours, we booked a room here while on the road. There was a massive traffic tie-up but we managed to find a back way into this place. The front desk welcome was very pleasant and we felt welcomed here. Parking is free and provides convenient access to the rooms and elevators. Rooms are normal, quiet and comfortable - and clean. Breakfast was provided and included hot and cold selections. Enjoyed our stay here.

    2
    « Cheap owner, cuts corners »

    Unsatisfied with room due to air conditioning, television channels and reception, cleanliness and staff attentiveness. Breakfast was prepared with timeless and the best you could do with low cost products provided to staff. It may do for one night on the road, but not good for extended stays.

    5
    « Overnight stop »

    This hotel was a really clean last minute stop. They also honored the price I showed them from trip advisor. Staff very friendly! Basic breakfast provided in the morning . Would definitely return and recommend to others. Free wifi included as well

  • 4
    « An A+ for Best Western Plus in North Savannah »

    This was a very nice Best Western. I have stayed in a few Plus Motels and this ranks up there with the best. The staff was courteous and friendly. An added benefit was the 8th Air Force Museum just down the road. This was a hidden gem and a real delight to tour. We spent 1 1/2 hours there and could have spent the whole day.

    3
    « Not a Plus »

    We have stayed at many excellent Best Western properties. This was not one of them, though it certainly is not totally the fault of the management. The area is basically industrial and a short distance away all the semi-trucks in the world are moving up and down the highway. Railroad tracks run behind the trees at the back side of the property just beyond the parking lot. They were noisy. The tracks are not mentioned in the AAA tour book, though two properties in a city we intended to stay at in South Carolina had such a notation in the tour book. The motel originally had belonged to another chain, so probably Best Western did the best with what they had. We had taken a suite, which was a large inverted L open room. Light from the parking lot could not be blocked out because of the design of the curtains. As it was a suite, the TV was very far from the bed. In order for two people to watch at the same time, it had to be angled at the couch and we had to turn our heads to watch. The grill vents on the heater/air conditioner were missing. It was not a problem, but indicated to me that someone was not making periodic checks for required maintenance. I will say the shower was good, not a trickle one gets at so many hotels and motels. There is no information book in the rooms as there are at other properties. I went to the desk to ask for one, but she said they do not use them. They would give you a list of what you needed, such as churches or restaurants. The restaurant list had only fast food locations with the exception of one regular restaurant. At afternoon rush hour it takes 10 to 15 minutes to reach that restaurant which is only about 1 1/2 miles from the property. There are no side or back roads to the restaurant. They did give us some good literature for visiting Savannah, which allowed us to plan a wonderful day in the old city and on River Street. Because of large crowds at breakfast, some breakfast items were totally gone, regardless what time one arrived. One day my wife was told that she had gotten the last yogurt, for example. Another day we were told the bacon on the line was the last of it, though there was plenty of a very nice tasting sausage. The only fruits were apples and bananas (one day there weren't even any apples). We stayed 3 nights.

    5
    « Very clean and quite. »

    Easy access from highway and a gas station right across the street. Nice breakfast and easy check in and out. This was the first time we stayed at this location. We travel to Florida several times a year and Savannah is our stopping place. This will be our place to stop from now on.

    4
    « Room »

    Was traveling and reached my driving limit and needed a room for the night. There were other hotels in the area but can't go wrong with Best Western. Only problem was the knob for powering the air condition unit was missing.

    4
    « Nice clean and quiet place! »

    The rooms are very clean and comfy. The pool is amazing, but the sun deck could be a little larger. The breakfast is okay, standard nothing extra or fancy. No biscuits and gravy just eggs and sausage. Waffles too!! Plenty of pillows in the room and plenty of parking for cars and trucks!! I like that you can eat breakfast outside!! I would recommend this place and definitely stay here again!!!

    5
    « A Great Place To Stay »

    I was traveling home from a vacation trip and made a reservation to stay in this hotel. I was pleased with the courtesy of the staff and the cleanliness and comfort of the room. The refrigerator, microwave and air conditioning were in perfect work order. This is close to the highway so it was a easy off/on to I95. When in the area I will absolutely stay here again.

    5
    « Excellent Value »

    Room was very clean and well laid out. I especially appreciated that the AC/heat did not blow directly onto the desk area and the beds. Beds were comfortable. Decor in the room and also in the corridors, lobby and breakfast area seemed more upscale than typical of this price range.

    5
    « Great service and Friendly staff!!!! »

    This Hotel is always a good choice. The rooms are clean, comfortable and spacious and the staff are welcoming and friendly. It is just off I-95 and only 15 minutes away from Savannah downtown/Historic district. They have an excellent hot buffet breakfast and a nice outdoor pool that we did not use. I will definitely stay again in the future and recommend this hotel to family and friends. Keep it up!!!

    4
    « Enjoyed the stay »

    Room was nice. Bed very comfortable. Only complaint was no bathmat. Floor is slippery with wet feet from shower. Also, angle of shower head causes water to spray on bathroom floor. Except for those little things, room was nice, people were nice, enjoyed the stay.

    5
    « Our stay was great »

    We stayed 2 nights I think that if you're looking for affordable accommodations and not that far from River Street about a 15 minute drive. Our room was clean and my best friend and I were not in our room long but the staff was friendly our housekeeper was the best and we got breakfast with our stay I didn't use the pool or the fitness center but I did take advantage of the free Wi-Fi which saved me on my data. If ever in the area again I would most definitely stay here again!

  • 4
    « Fine hotel »

    Stayed at this hotel for a night before flight out early the next morning out of SAV airport. There are hotels closer to airport but pricing was better at Port Wentworth. Had no issues as the room itself was clean and everything functional including climate control which ran quiet. My rewards status was acknowledged at check in which was appreciated. The lobby was spacious and two computers were there for use but they were occupied by people (staff?) playing games. I was somewhat annoyed since I wanted to check in my flight. They were gone a little while later. I found it noisy initially especially when a bus load of older travelers arrived. The din did die down and it was quiet soon after. Importantly the bed was comfortable and I had a great sleep, ready to go early the next morning.

    5
    « A good stop on the way home »

    This hotel met our expectations for a reasonably priced one night stay. Staff were excellent. Breakfast was the usual BW fare but good. Room was recently renovated and very comfortable. I would recommend this hotel to a family member or friend looking for a good stop between southern Florida and Ontario.

    3
    « VISIT »

    Nice hotel but a little too far from SCAD which was my reason to visit. A plus is the hotel is located close to Savannah AIRPORT! The front desk staff are very friendly and helpful. Breakfast included hot and cold items and plenty of room to sit down. Also, the BEDS were comfortable.

    2
    « Don't expect too much »

    water fountain not working in lobby; dysfunctional door for pool entrance; dirty pool; customer service is great depending on who's at the desk. Breakfast is a joke; don't expect much - save money for the nearest restaurant.

    2
    « Gotten worse since last year »

    Last time we stayed here it was a windgate hotel and all was great. Now it is a best western and service had gone downhill. First day when we returned to room bed was unmade. You never get replacement soaps and shampoo after staying here for 3 days. We went out and got our own supplies. Will be traveling back into this area but will no longer stay at this hotel

    4
    « Family to Savannah »

    Our family wanted to visit Savannah and had the opportunity to stay just outside of the city. Good location, only 15 minutes from Savannah, nice restaurants in the area and the hotel had a wonderful breakfast. The bedding was wonderful.

    4
    « Great place for a stop-over »

    Stayed for just one night. While traveling North, we waited to see where we would be ready to stop for the night instead of making reservations. We picked up one of the flyers with hotel specials at a gas station once we crossed into Georgia. We checked one hotel nearby but they wouldn't honor their rate, so we checked out this hotel instead. As soon as we walked in with the flyer, before saying anything, the lady welcomed us and told us she had a room and at the rate in the flyer. The hotel was in a great location for accessing 95. Our room was very clean and recently updated. The bathroom was clean as well. There was some noise from people around us, but that is to be expected. The breakfast bar was OK. My mom had eggs and bacon but the eggs were cold. I just had toast and cereal which was fine. There was also a waffle maker which we didn't use. The hotel also has an outdoor pool that we did not use.

    4
    « Very please »

    Lobby was very inviting, checking was easy and manager upgraded my room to a suite, I guess he heard about how bad my stay was at Days Inn, Mt Pleasant Charleston-Patriots Point. Although I wasn't able to make it down for breakfast because of how comfortable the bed was, I heard from other guess that they enjoyed the breakfast. Parking lot are well lit and clean and housekeepers are very kind and pleasant.

    3
    « Best Western average stay »

    The Motel was average and we felt that a Plus stay would be significantly different than the average Motel that we've stayed at. The staff was friendly and helpful..the food selection was just average ..perhaps we expected more but it was average. We stooped here due to massive traffic problems ahead. I would recommend this Motel.

    3
    « Stop-over in Savannah »

    This newly-renovated hotel was nicely located off highway I-81. Staff was caring, friendly and helpful. Advance check-out made our departure easy. The only draw-back was the limited breakfast items like fresh fruits, yogurts, for a BW Plus.

  • 3
    « nice room; reasonably priced »

    Friendly staff, great welcome, easy parking, and good sized rooms. Unfortunately, maintenance is not quite up to "plus" standards (e.g., shower curtain mildew), but all-in-all a nice place in a good location.

    4
    « Nice Place »

    Made a reservation for a place past half way to Florida spring break weekend. Glad we did, roads were worse than expected. Just spent the night there but very nice rooms, very comfortable beds. Standard breakfast. Room rate seemed reasonable for weekend. Pleasant staff. Would stay again.

    5
    « positive experience »

    the check in was great and Sara-the personal at the desk was so professional ,pleasant and efficient at her job-I would highly recommend her. the hotel was lovely and the breakfast was fine. Sara recommended a dinner location when we asked her and it was a super choice. Sara was extremely busy and it was great to see her multitask so efficiently

    1
    « the worst Best Western in my experience »

    I was overcharged for regular room-$229.99 before taxes, $264.89 overall, that was just unbelievable rip-off. I have platinum reward card, stayed in Best Western for many years in Great Britain, Canada, US but never before had such an experience, the staff was not friendly, the room did not have enough towels, TV had only few channels, sink in bathroom was clogged, everything did not correspond to the price paid

    5
    « Overall experience »

    We have never had a bad experience at a Best Western. The bed at this location was extremely comfortable. The check in gentleman was very knowledgeable of the area as we wanted to go downtown for dinner. He gave us great directions! The room was clean and the whole facility was clean and nicely decorated.

    5
    « Great place to crash! »

    Great stop-off on the way to Florida. Nice, clean rooms, friendly staff and right off the interstate so it was convenient and a welcome sight after the heavy traffic! Breakfast was nothing out of the ordinary, but good and convenient. Would definitely stay again if the need arises.

    4
    « Pleasant stay for the family »

    From check-in to check-out the hotel staff was very friendly and helpful and lobby is clean and inviting. Had issues with water pressure in toilet and shower but the staff was quick to make things right. The beds were comfy, the a/c was perfect and the breakfast was yummy. Very easy access to downtown Savannah and the staff gave us really good tips and brochures about the downtown area and Tybee island.

    3
    « Poor exploitation »

    The hotel itself is very nice and relatively new. However, the maintenance is not very good. For example the cleaning of the lifts took more than 24h even though a sticky liquid had been spilled. If this does not change, this nice hotel will quickly become less attractive.

    4
    « Last 2 nights »

    Apart from minor 'problems', readily reported, this hotel is a pleasant 'place to stay'. Easily reached just a short distance from the Interstate, this location is suitable for all types of travellers, business or leisure.

    5
    « Wonderful. »

    Everything about this hotel was wonderful. From the lobby, to the room, which was completely refurbished and the breakfast next morning. Beds were F-A-B-U-L-O-U-S. The night desk clerks at check it were fun, nice, and on the ball.

  • 5
    « Savanah Georgia »

    This as well as all the Best Westerns I have stayed in was Great all the way around. Stayed in Best Westerns my entire trip. Will stay with them in all my trips from here on . Clean, Friendly , and this all made my stays great.

    4
    « Great beds »

    Stopped by on my way to fla,best nights sleep ever ,those beds are the best thing since sliced bread,I would stay there anytime in area,the fresh rooms and great breakfast you can't go wrong if you stay here

    3
    « Disappointing stay »

    The room was not thoroughly cleaned making it difficult to unwind and relax. Breakfast looked fine but the coffee was very weak and the eggs unappealing. The best part was dinner at a nearby restaurant, Sweet-Tea Grill.

    5
    « Great hotel for groups »

    Our car club holds two events a year, and we switched to this Best Western for a group of 35 drivers. Checking in with Cosandra was so smooth and efficient. All the staff is helpful, friendly and accommodating to any request. We held a large dinner that was catered for our group, and the hotel staff could not have been more helpful in making sure we had all that we needed. The rooms were very nice, clean and comfortable. When you call the desk, they answer on the first ring. Service far exceeds other hotels we have used for this event, and we will definitely come back. The owner, Naji is very nice to deal with and could not have been more supportive. My suggestion is to book early or as soon as you know you need a room in that area because they fill up quickly, and they are well worth the price.

    3
    « Not quite ready - Renovation nearly done »

    This Best Western Plus used to be a different hotel and had recently been take over and remodeled. The renovations are still in progress and we noticed workers were tracking dirt in a number of places. The bricks on the front column had been removed for some reason. Our room was very nice with a king size bed, stuffed chair and ottoman, and desk and chair. There was microwave and a small refrigerator with a tiny freezer. The tiny freezer was welcome because we could refreeze our ice paks that we use for sore shoulders. The bed was firm and very tall - too tall. Neither of us could touch the floor when sitting on it. Our room on the top floor faced the back and the light coming in was bright. Even with the drapes closed there was too much light coming in. We place a few things against the drapes to keep them against the wall to reduce the light. The bathroom was new and clean. The water was hot but the stream was not very strong. The sign indicating how much they would charge if a towel or clock radio were taken was both amusing and annoying. The exercise room was redone and the bike and treadmill were great. The elliptical seems like it was not assembled correctly and was tippy. There are hand weights and a bench. The TVs had no remote and when I did find the on button there was no signal. WiFi worked fine. Breakfast fare was typical for this brand. The fresh made waffle was very good. The bagels were small. The woman running the breakfast area was very friendly TV flicker The train does run behind this hotel and we heard it twice in the early evening but not while we were sleeping. When renovations are complete and some of the odd things addressed, I can see adding a star to my rating.

    5
    « Great hotel and great staff »

    My stay at the Best Western Plus was wonderful. My family and I stayed for the weekend. The staff was very helpful and accommodating. Gave me great directions for places to eat and shop. The hotel was very beautifully designed and decorated. The rooms were very clean and updated as well and beds were extremely comfortable. Found out they are pillowtop mattresses. My family and I had breakfast each morning we were there. It was very filling with hot and cold items on the breakfast bar. We love savannah and will definitely be back. Free parking, free breakfast, free Wi-Fi, newly renovated, great price.You can definitely say I will stay here again.

    5
    « Better as a Best Western Plus! »

    I stayed at this hotel when it used to be a Wingate. I decided to stay at this location again after the hotel was renovated and changed to a Best Western Plus. I must admit, I am happy that I did.The hotel looks so much better and the rooms are very clean and comfortable. I stayed while there was a group of people who loves to drive porches were there. The hotel was very busy but it didn't interfere with the service I received from the staff. Everyone was so friendly and helpful. I got great directions to the historic area of savannah and was given a great place to eat from the lady at the front desk. This place is a real diamond in the rough. I will be sure to return when ever I am in this area again.

    5
    « GREAT HOTEL AND STAFF!! »

    My wife and I visited this place on a short trip to the Savannah area. We arrived very early to see if early checkin was possible. From the moment we walked in the front door, We were greeted with warm smiles from the staff and management. They were happy to check us in early! The room was spotless. The set up was nice for my wife and I. We were able to enjoy breakfast before going to our room and it was great too! The breakfast hostess was a real sweetheart. I have found a home away from home at this location. We will return everytime we visit the savannah area for sure!!!

    2
    « I say 2 star just because.... »

    We stopped here after a very long day on the road and reading many many trip advisor reviews of hotels in the area this was the one with the best rating and least negative reviews so starting positive, the woman who worked the desk both nights we were there was wonderful and the beds were very comfortable, free breakfast was good and different both mornings. For the most part the entire place was very clean but our bathroom smelled of mildew, the wall in the bathroom between the tub and door had some holes in it and appeared to have been repaired many times, there was a bug in the tub when I woke up Monday morning and when I woke up Sunday morning I had bites on my neck, right hand and right wrist though other than the bug in the tub Monday morning I never saw any other bugs in or out of my bed...appears to have been a spider bite. SO...bites, bugs and the smell of mildew...can't do this place again

    4
    « Newly rennovated »

    Very nice facility. Everything was newly rennovated with modern decor. They have a small exercise room but we didn't have time to use it. And an outside pool, but it was too cold to be in the pool this time of year. Very nice property overall and right off I-95 exit. Cassandra was most helpful with restaurant suggestions and seemed very glad to be of service.

  • 5
    « Great stay »

    Stayed here one night on a road trip from NJ to Orlando. Great front desk service, very clean and comfortable room. Free breakfast included and low price for the night using AAA, hard to beat that deal. I would very much highly recommend and stay again on the next road trip.

    5
    « Hotel Review »

    No serious problems at all, would recommend highly. Minor complaint of no fresh fruit available for complementary breakfast. Location easy for access to freeway. All in all, a good experience. Staff was very helpful with directions and such too.

    4
    « Clean, quiet, comfortable - just what you want in an overnight stay »

    We overnighted here during a long road trip. Not a luxury establishment, but more than acceptable. It`s clean, quiet, free wi-fi and breakfast at an affordable price. When driving long distances in places you don`t know, not having to worry about safety or cleanliness is reassuring.

    5
    « NICE HOTEL GOOD LOCATION »

    room nice but no elevator not happy with that, I have a bad knee, BREAKFAST WAS CLOSE AND LADIES VERY FRIENDLY WHERE FOOD WAS .there are plenty to do around hotel.the people at front desk are very friendly.

    3
    « Working class hotel »

    Had to stay here as my truck was being repaired at Freightliner dealer down the street. Room was clean but the a/c was not working, asked for another room and was told they were full and it wasn't happening. Also the remote for the TV was broke and there wasn't a replacement. Lobby was basic no frills. Breakfast was adequate and should give you a good start for the day. Shower water pressure was low but plenty of hotwater. Later I found out I could have stayed at the Hampton Inn for a lower price had I mentioned I was having my truck worked on at the Freightliner dealership.

    5
    « Snowbird travel to Florida »

    What a wonderful experience, after a very long drive from Ontario via Virginia we were exhausted and fortunately we were accomodated as walk-ins. We selected a more comfortable room with a separate sitting area and were able to lounge around and unwind. We were able to enjoy The Sweet Tea Grill as suggested by the hotel staff and it was excellent. Love everything about this location and will suggest to friends and use next year when we travel down.

    3
    « Good and Bad »

    The dirty bathroom (floor and Tub) and very poor breakfast selection gives this otherwise nice hotel a bad name. I also asked at the check out process in the morning why I wasn't offered express check out. The girl told me it was because that hotel opted out of that process which I thought was strange.

    5
    « Clean, quiet, great location »

    I am a new customer for Best Western & I enrolled in their reward program. I will probably switch to their brand, following my stay in North Savanah. If you want a clean, quiet hotel, located away from the greasy food spots, you go there. It is pretty, very convenient, just out of I-95 but located in a kind of enclave, surrounded by trees. Staff was courteous, breakfast delicious. Wifi is good in the room, but computer for guests in business center is bad news. The price is right. No rip off like my usual brand lately. So all together bravo

    3
    « EXCELLENT STOP OVER »

    Fairly new hotel was clean and well maintained. Free breakfast was better than average. Rooms were comfortable and not too noisy. This is part of the hotel chain's rebranding effort and seems to work well.

    4
    « Easy off on from I-95 »

    Nice hotel seems that it was renovated not to long ago. Worked well for a place to sleep on my way home from FL. They had a free hot breakfast so I was able to eat before getting back on the road and not having to look for somewhere to eat before my 14 hour drive ahead.

  • 5
    « Hotel Service »

    Stayed here with a group. and our stay was really nice. Cassandra went out of her way to make sure that all of our needs were met. She even let us use the dining area for a little social hour. We were there Sept. 14th. Thanks Sassy Ladies Travel

    2
    « Management needs to get on the ball. »

    Employees were wonderful and friendly. Management is another story. Housekeeping did not properly clean, replace items or maintain the rooms during my 3 day stay. Upon arrival our king size bed had a full size mattress cover on it which did not fit and was all bunched up under the sheets. I went to the front desk and was given the correct size by the person at the desk, but was told housekeeping leaves at 4 P.M. so I would have to remake the bed myself. Sheets were never changed on the bed the entire stay. Beds are extremely high and very hard to get in for a short person. Pillows are the most uncomfortable that I have ever experienced any where. The toilet constantly ran and no one seemed to know what to do with it. In speaking to others staying there it seems it's an issue in almost all rooms. The first morning there was no toaster for breakfast supposedly it was broken. The management should have immediately went out and purchased a cheap toaster until the other could be repaired or replaced. There seemed to be only 1 person on duty after 5 P.M. which meant if something wasn't in your room they had to run it to you and not be at the desk or make you come get it. I feel really bad for these employees working in these conditions. Management needs to get with it. Have no shuttle service and there are no restaurants close enough to walk to.

    2
    « Bad Experience »

    The staff was checking a bus in when we arrived. We had to wait more than 15 minutes to check in after a long ride. We were greeted as platinum members but it was downhill from bthere. We asked for extra pillows on the way to our room. Didn't get the, the toilet didn't flush so we called the front desk. A lady came up and said it must be because of all the other guests. Well it ran all night and would not flush properly. Staff wasn't friendly or appreciative.

    2
    « Not Recommend »

    This Best Western was nicely redecorated. HOWEVER, the bed was to high and the toilet was too low. The power kept going on and off affecting the TV. There was not paper showing channels available. and no number shown on the telephone to call. We had to physically walk to the front desk. The ice machine was one floor up. There were no restaurants nearby, We will not stay there again.

    4
    « STAY AT BEST WESTERN »

    Our stay at the Best Western was a nice one. The room was nice and clean, but bed to high for short people.Service was given when asked for. The buffet breakfast was nice and hot, and the coffee was very good.A special thanks to Cassandra for her extra help...............

    4
    « Nice for the price »

    The hotel was recently remodeled and updated, which made for a nice experience. The room was well cleaned and maintained. The staff was very friendly. The breakfast was good, and we all slept well. The bathroom was quite small in my opinion.

 

Getting to the hotel ...

All directions
·From: Savannah Airport. Head east on Airways Avenue. Keep left to stay on Airways Avenue. Turn right to merge onto I-95 N. Take Exit 109 for GA-21/GA-30 toward Port Wentworth. Turn right onto GA-21 S/GA-30 E/Augusta Road. Take the first left onto O'Leary Road. The Best Western Plus North Savannah is just ahead. ·From: Charleston, SC. Get on US-17 S from Broad Street and Lockwood Boulevard. Follow US-17 S and I-95 S to GA-21 S/GA-30 E/Augusta Road in Port Wentworth. Take Exit 109 from I-95 S 98. Continue on GA-21 S/GA-30 E/Augusta Road. Drive to O'Leary Road. Turn left onto GA-21 S/GA-30 E/Augusta Road. Turn left onto O'Leary Road. The Best Western Plus North Savannah is just ahead. ·From: A...

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