Best Western Plus Pleasanton Inn,  Pleasanton

4.0/5  - based on 260 guest reviews.
5375 Owens Ct, 94588-3336, Pleasanton, United States - See map
+1 925 463 1300 +1 925 734 8843



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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TripAdvisor Traveler Rating
based on 260 traveler reviews
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Welcome to Best Western Plus Pleasanton Inn! Dublin, CA hotels are perfectly situated close to the top destinations, and our Pleasanton hotel provides the charm, affordable rates and quality guests deserve. Great customer service is what really makes us stand out. Hotels in Pleasanton, CA are already known for hospitality, but we always go the extra mile. With easy access to San Francisco, Oakland and San Jose, we're ideally located central to everything. Free Wi-Fi and a free daily continental breakfast sweeten the deal. Start each morning with a buffet of fresh waffles and fruits, cereal and yogurt, 100% Arabica coffee and cold juices. Pleasanton, CA hotels might have a superior location, but we're equally committed to making your stay with us the best it can be. We're located close to BART, but you may want to take it easy on the itinerary and sleep in with our luxurious bedding. Quiet, spacious rooms provide the getaway you need, even with a busy schedule. Our Pleasanton hotel is near Valley Care Hospital, so medical patients can easily make their appointments. The Alameda Fairgrounds are minutes away, and that's always a popular destination during fair season. Hacienda Business Park is a short drive away, which is great news for the many business travelers that stay with us. Workers with The Cooper® Companies, Thoratec Corporation®, Safeway Inc®. and Alameda County Superior Court all depend on us. At our Pleasanton hotel, guests are close to outlet stores and numerous home games. Fans of The San Francisco Giants, the Oakland A's, the San Francisco 49ers, Oakland Raiders and Golden State Warriors call us their home away from home, and we're happy to host fans. We're also located near 580/680 highways for your convenience, and the local Tommy T's Comedy and Steakhouse is always a sure bet. Book a Best Western Plus Pleasanton Inn room today! Enjoy your stay. Hotel charges an additional $100 credit card approved incidental deposit. Management reserves the right to refuse to provide accommodation to persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in.

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Room 1

Guest reviews

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based on 260 guest reviews
Business Business 88
Couples Couples 58
Family Family 63
Friends getaway Friends getaway 23
Solo travel Solo travel 20
Sleep Quality
Best Western Plus Pleasanton Inn,Pleasanton
  • 3
    « good location, still needs improvement »

    good location but the hotel still needs to work on customer service. Non smoking room smelled like smoke. the hotel has apparently a scary homeless guy walking around at night, we have been told " he is harmless, he belongs to this place..."

    « Hotel was to my Expectation »

    Hotel was clean comfertable properly maintained overall service was to my expectation definetly will stay there again beds are comfertable restrooms are clean freeway access is a plus and restaurants are at my reach

    « Spotless »

    It was so clean, and so comfortable. You sleep better when you can feel the cleanliness of your room. Breakfast was good. Dave at the front desk was very friendly and helpful. Definitely will stay again.

    « Lovely hotel experience »

    Thanks to Lynn the manager our stay at this hotel was very satisfying. She was friendly and very accommodating. The beds were super comfortable and the breakfast which was included in the price was great. Our server Margaret was delightful. Thanks to you all.

    « Cost Exceeded Value »

    This property is right next to the 580 therefore very noisy. The hotel/parking lot were inside a chain link fence and poorly lite. The layout of the room required that anyone using the sink or closet had to leave the area for anyone to access the bathroom. The decor and bed were good as well as the breakfast.

    « awesome hotel »

    our first time staying at this best western. the place was super clean and they gave us all our special requests. the breakfast is superb. the rooms are felt like brand new and the beds are super comfy. this is a great hotel to stay at and the location was perfect. you are also close to different places to eat also.

    « It's nearby the office and staff was mostly good »

    Average is the best descriptor. Pros: * Front desk: Were nice about getting me a room close to the elevator/stairs when I asked * Breakfast: Though it's the same every day, it's still good quality and clean * Price: Better than most nearby * Location: Near my office, and near a lot of restaurants and stores Cons: * Motel setup: I'm not a fan of doors that open directly to the parking lot; that's a motel setup, not a hotel setup, and not what I'm used to when staying at Best Western in other locations * Upkeep of the place: Marks on the outside walls, rips/tears in interior wallpaper, discolored grout in the bathroom flooring, etc. They're not doing a great job of keeping the location looking its best * Toilet and handyman: Toilet overflowed when a guest flushed. Front desk was quick to get someone up to check it out and fix, but the handyman's frequent flushings caused the toilet to overflow poopy water on the floor. Handyman cleaned up the water with towels after fixing, but didn't mop or spray cleaner on the floor. Yuck! * Traffic noise: You're right off a major road and a freeway, and you can hear it all. I'm 50/50 on whether I will stay here again.

    « best Best Western to date »

    We travel for dog shows. Best Western is one of few that are pet friendly.This particular Best Western is one of the nicest and friendliest I have stayed in to date.easy access to freeway, places to eat and shopping. plus it is near a bart station for those that would like to go into San Francisco

    « Scorpio in our bathroom »

    This morning during shower I found a scorpio in our bathroom. Our room was nice, breakfast tasty, but scorpio - thats not nice, thats dangerous. We will never choose this place again. I dont think its safe, especially when a receptionist told us thats its not their fault.

    « Great staff »

    Awesome staff, quiet, clean, and great breakfast. Bart station within walking distance. Will stay again! Stayed here for the Raiders game two nights with my pregnant wife and it more than exceeded our expectations.

  • 4
    « Good place to stay »

    This hotel is good and in a good location. Bit dated but staff makes up for it. Staying an extra couple of hours as our flight home was in the evening was no problem. Linda who was in charge of the breakfast made sure that everything was spotless and replenished. 40 people had been in before us for breakfast and it looked as if we were the first ones that morning. So well done to her and the lady at reception whose name I don't know.

    « Hospital visit stay. »

    I was NOT happy at this motel. Stayed 2 nights for a family member to have surgery at a nearby hospital. My mom needed a shower cap so I called the front desk since the only articles in our room were 2 small bars of soap, one small shampoo and two small hair conditioners. I was informed they did not provide shower caps and didn't have any. (Even cheap, discount motels have shower caps! ) There are 9 other reasons I was not happy at this motel. Definitely not a Best Western "PLUS". Would not recommend and would NEVER stay there again.

    « Great front desk team »

    I've been moving from hotel to hotel found a good deal at bwestern room is clean but need to deep clean in smoking rooms nice pool although the spa is closed the font desk is the best so helpful I will return if needed

    « Good stay »

    Overall very well pleased. Clean, well located, good service, good price. Would definitely stay here again. Very close to BART and was able to take it into the city to see a Giants game. Right off the freeway for easy access.

    « Great value for the location »

    I stay here every year for the Scottish Highland games, and this is a prefect place to relax after a long day of bagpipe music. Staff is friendly, rooms are clean, and the price is very good. The beds are very comfortable and the breakfast is enjoyable and a good way to start the day. I will be making next years' reservations soon.

    « Reminded me of a motel »

    Normally i am very pleased with Best Western Plus properties but this hotel is not very representative of that title for the following reasons: 1-location of hotel is hidden. Hardly anyone was staying at the hotel and it felt unsafe. 2-Staff was ok but there were opportunities in the service they provided. 3-i was very disappointed with my room. Phone and Fridge did not work. Carpet was dirty.

    « Power failure »

    This hotel, although conveniently situated for the BART had no other redeeming features. A power failure effected EVERYTHING. The swimming pool was out of order too. This has soured our experience an effected how we viewed this hotel. Poor value.

    « Enjoyed our stay here »

    This room was a little dated and small, but it worked fine for us. This is a Pet Friendly hotel, which is why we stayed here. They had a microwave and a refrigerator. The breakfast was really good here. You need to use your room key to get ice from the machine, which is the first time we have saw this.


    I recently had need to attend a militaria show at the Alameda County Fairgrounds in Pleasanton, CA. I had thought about staying at the host hotel, but all rooms were booked. So, as usual, I stayed at a nearby Best Western motel. Although the motel is ideally situated near both the fairgrounds (about ten minutes away), has numerous restaurants nearby and is close (perhaps too close due to noise) to both the 680 and 580 freeways, I have to find fault with this BW due to several problems I encountered during my stay. First, although I requested a ground floor room, when I arrived to check in at a little after 5 PM, I was informed that no ground floor rooms were available and that my room would be on the top floor (third floor). I was too tired to argue the point and kept my grievance to myself. Secondly, in using the internet service, I noticed that it only remained connected for about an hour if not in constant use, thereby necessitating the re-entry of the username and password multiple times, which was repetitious, tedious and a nuisance. Surely they could set up to remain connected for at least a 24-hour period, as most hotels. motels do. Lastly, the entire motel only had ONE baggage cart to serve all the guest rooms, which probably number close to 100. I was lucky to get it in my move-in, but when I checked out on Sunday, there was NO baggage cart to be found, thereby necessitating multiple trips from my room to my car via the slow elevator from the third floor. To the good was the responsiveness of the desk staff and custodian to a report I made regarding the slow drainage from my shower/tub. It was draining properly by my return later that same day. Also, the room was very spacious and well-laid out. In summary, good location, but multiple irritating problems, which should be easily solved if they put their mind to it.

    « Pleasanton »

    Works well for my Business travel, good location and access to freeways, enough restaurants in the area to have choices. Good pillows. Be selective on the room if possible Freeway is close and loud. Breakfast starts at 6:30 so I didn't have access to the breakfast options since I leave before 6am

  • 4
    « Clean hotel close to BART station »

    I was surprised at how clean our hotel room was. The only downside was that we were facing the expressway so it was too loud to keep our window open at night. We took the BART in from San Fran/Oakland and it was only a 5-10 min walk from the hotel to get to the station. You could actually see the station from the room we were in. Breakfast was a decent selection.

    « awful BW »

    Hotel was old, run down, right by the freeway and had a pathetic breakfast. I can't really think of anything nice to say about it and will not stay here again. Not sure why it was a Best Western Plus, because it was more like a Motel Six quality.

    « Comfort Plus »

    My stay was great from when I checked in right up to check out. Everyone was very nice and my room was great. Size was fine, clean, bed was comfortable, TV midsize, Fridge a little bigger than most, microwave, good WIFI, full free breakfast, close to freeway but the noise isn't bad and there is plenty of free parking. I felt safe and was happy with my accommodations.

    « Good hotel »

    Here is what you need to know: Safe hotel and area, clean room, good wifi, free breakfast (waffle machine (yay)), free parking, good service. There is a pool and spa area. I would certainly stay here again. We stayed overnight traveling from Yosemite to San Francisco (roadtrip). There is many places to eat. I think i did't like, is that i still haven't got my deposit back even though they said they released it, when we check out. The freeway didn't make any problems, and if you do get a room that is noisy, by some earplugs. The must important thing for me is the safety, no noise and cleaness which was good at this hotel! I recommend this hotel, if you are on a roadtrip. It takes 1 hour with no traffic to San Francisco.

    « Had a Great Stay! »

    We stayed here while visiting San Francisco. With a very friendly and helpful staff, the hotel is located near Interstate 580 and near the Dublin/Pleasanton BART station, which made getting around easy! In addition to the courteous staff, the place is well maintained and secure. Super clean rooms, super fast free Wi-Fi, overall great stay!

    « Noisy ner freeway »

    The room was clean. We asked for a room away from the freeway and they did their best to accommodate us. The staff was very helpful. The freeway was almost next door, once I hit the pillow I slept very well and didn't hear any noise at all. If you book through Priceline call the hotel afterwards to make sure you get a smoke free or pet free room. Also if you have a hotel card your points may have to be requested afterwards. The breakfast was good. They had scrambled eggs , sausage , waffles, juices , fruit and coffee and tea. The hotel is good for sports teams as well as couples.

    « Tucked Away on Cul de Sac »

    This is an older exterior entrance building. They are taking strives to maintain the property as they were power washing and painting during my visit. The windows block out a lot of the freeway noise but the noise does come through the door. The rooms are a typical size for a building this age. Overall I nice place to stay for a reasonable price. Breakfast is a typical for this level of hotel.

    « Staff & Hotel Excellent - Freeway Noisy »

    The staff and the accommodations were excellent. Hotel was clean and up-to date. They were repainting the outside while we were there. Beds were comfortable; microwave and refrigerators worked well. Breakfast was great with hot scrabbled eggs & bacon, as well as the waffles my kids love. They had fruit and chocolate chips for the waffles - nice treat. Staff was very friendly and accommodating by moving rooms so children could be right next door. The ONLY issue is something that the hotel has no control over and that is the noise from 580. We did notice that one room seemed to have better sealing and thus less noise through the door than the other. There was little noise coming through the windows. Something the management may want to consider in their next renovation. We used to live in Pleasanton, and this will probably be our home base for visiting our friends and family there. Great location and price for the Tri-Valley.

    « Excellent Hotel for an Excellent Price »

    Best Western is the least expensive of the quality hotels in Pleasanton, CA. I would definitely recommend staying there as I will again. The service is excellent and the food and rooms are very good. I was in and out quickly without an issue.

    « Well, we called it Worst Western »

    We came to Pleasanton for a family event. Some family members went to the Doubletree we came here. The free breakfast was everything we expected and the atmosphere was very nice, friendly people tending to the buffet. The landscaping around the hotel was horrible (I realize there is a drought going on but a little more care taking at the entrance wouldn't hurt), the pool looked kind of messy (a little skimming off the leaves wouldn't take much), and the room was tiny and cramped. On the last day there no one made up the room which made it even stuffier and unpleasant. Our other family members got a better rate at the Doubletree and enjoyed peaceful evenings by the fire for the same nights we were there. Breakfast top notch as would be expected from Best Western.

  • 3
    « Pretty Basic »

    I tagged along with my husband on a business trip recently, and this is where we stayed. It's a pretty easy drive into SF from here took us about an hour. There are lots of places to eat, I chose "Gotta Eata Pita," which I really enjoyed! The room is clean and basic, wifi was difficult at times, wouldn't even send an email unless we went to the hotel "business center." This was a deal breaker for my husband who has stayed here 2 other times, and said he wouldn't book a room here again just for that reason (business trip, lots of emails). Would've been nice to know they were painting the whole outside during our stay. and apparently my room had the water spicket on the outside, so was extremely noisy. Coffee was lukewarm (maybe bad timing on my part?) and breakfast was eh. Although, there is a "Specialties" coffee shop nearby that was a good choice. This was right over the road from Dublin, we may try that city next time.

    « Pleasanton Inn »

    Perfect Location to go to the game...take are there. Very comfy and clean and affordable. The staff were helpful and I felt safe as a single woman traveling alone. Breakfast is convenient. I did not have the opportunity to use the pool but it looked clean and inviting...maybe next time! The AC in the room worked very well...;-)

    « Easy access to Oracle via bart »

    My husband and I have stayed here twice, because we like Best Western and this one is close to Bart that takes us to the Oakland A's and Warriors stadiums. The staff is helpfull, the place is clean, quite despite it's closeness to the freeway and has good breakfasts.

    « worry free »

    From early check in til we checked out, the accommodations were excellent. I would recommend the Best Western PLUS to all my family. Even though the temperature was 118 degrees, we were very comfortable in our home away from home!

    « Convenient location »

    Conveniently located hotel with average rooms and pricing. Rooms on freeway side of hotel somewhat noisy. Easy freeway access with convenient parking. Nearby restaurants, however closest shopping is a few mile away.

    « BW PLeasanton »

    Convenient location, close to freeways, food, fuel, and entertainment. Visit Dublin and Stoneridge Mall for shopping. Visit Livermore for excellent restaurants downtown and its many wineries. Pleasnton itself doesn't have much to offer, except the Alameda County Fair in the summer.

    « Too much freeway traffic noise »

    The room was average and the staff were very pleasant. I would not stay here again only because its located so close to the freeway. Our room was facing the freeway and we could hear the traffic all night long. I had to use ear plugs to drown the noise.

    « Good Place to Relax »

    This is a comfortable quiet place to relax. The breakfast waffle maker is fun to use and the waffles taste great. The people that run the breakfast room do a great job of keeping everything replenished.

    « Good people »

    I stayed there for 10 days and I can say the hotel staff are supet nice. The only problem was with the toilet, the flush used to clog every day, they changed the toilet seat and we were ok. Oh and if stay for more days you'll get tired of the breakfast, they have waffles, apples, yogurt and sweet breads.

    « Best Western Plus, Pleasanton, CA »

    Enjoyed my stay here with for a family get together with family. Check in and check out was fast and easy. Very clean rooms, ice machines on every floor, pool available, plenty of parking for guests, service is great and enjoyed the breakfast. Location is close to freeway, restaurants are close to location and their staff are courteous and helpful.

  • 3
    « Best Western Pleasanton »

    Great location to Interstate and Bart. Walk to Peets Coffee and Nations Hamburgers, what more could I want? Exterior is a little tired, but rooms were fine and updated. Freeway noise in daytime, but wasn't noticeable later at night . I would stay again.

    « Friendly people, nice room »

    I decided to stay here because it was close to where I needed to be the next day and the price was reasonable. The people at check-in and check-out were friendly and helpful. the room was clean and comfortable. My only issue was with the breakfast. I need something more than carbs and sugar, but there is a very nice bakery next door that serves breakfast sandwiches and Peet's coffee. There is also a Burger King next door.

    « Chapter 6 »

    Nice accommodation close to major freeway intersections. A little noisy from the freeways. Rooms were clean and well appointed. Parking is not directly close to guest rooms, requiring some walking to access. Breakfast was fair with mostly cold or microwaved offerings.

    « Best Choice for the Dollar »

    Very convenient access to any business or pleasure in the immediate Dublin/Pleasanton area including numerous quality food options within only minutes of the property. Hotel staff is one of the best experienced from someone who stays at BW as a first choice when possible. With a decent real hot breakfast (waffles don't count), you won't match the value for the price point in the immediate area.

    « Value »

    Good value for the bay where the others --not so much, close to freeway, BART station, food, gas. nice staff.!! I stay all over in expensive hotels, perhaps not the ambiance of others but for business travel, a safe dry place, hot shower, decent free breakfast. Earlier in week in Santa Barbara I paid $30.00 for oatmeal and an orange juice. This place works fine for business stay.

    « Very noisey right next to the freeway, Good customer service, lousey breakfast... »

    Room was nice and clean...Important.. Outside corridors, bed was very comfortable. Internet was great and fast. No problems there. Breakfast was indeed skimpy. Pastries, cereal and waffles. No eggs, typical lousy hotel coffee. Sorry BW but this should only be a standard BW... Not a BW Plus..

    « small room »

    small room but clean. not much protein items for breakfast, pretty much all carb. no cremble eggs, bacon or sausages. Next to the highway, very noisy. had to stay for an event, price was higher than normal. bed too soft, but this is personal preference.

    « Its the best »

    Loved my stay and will continue with the Best Western. I will highly recommend this hotel to my friends and family. The staff are very friendly and had been very supportive. The staff members were kind and offered assistance particularly to us when we new in the area. We felt being cared and looked after.

    « Good location »

    Good location, good rooms, close to venue that we were attending, easy to find, seemed quite and clean. The hotel personal were nice and very friendly and helpful. Our stay was nice and would recommend this hotel to others.

    « Best Western Pleasanton »

    We stayed during the week and found traffic not to bad on 580 & 680 to get to golf courses in the morning. The room was a good valve for the cost, others wanted 240.00 to in the Bay Area and it was nice to be away from the heaviest of traffic. The room was a little small and the tub needed paint.

  • 3
    « If You Are Deaf, This is the Place for You »

    The good: Very clean room, nicely furnished, frig and microwave. Staff is VERY friendly and makes sure you are taken care of. Breakfast was fine - nothing to write home about (no eggs/meat; the usual waffles, cereals, breads, juices (bad oj-watery) and coffee The bad: What looked like blood spatters on inside of shower curtain - staff replaced it next day. Rust stains on tub ledge. Dead Lock on door stuck when being opened. The ugly: THE FREEWAY NOISE! (in caps for emphasis) I have stayed at hotels next to freeways many times, but this hotel has single pane windows while other hotels install dual pane windows to cut the noise. The neighboring 580 freeway never slows down, it is a main thoroughfare from central California to the coast. It is busy all.the.time. If you stay here, bring ear plugs. If you forget them, ask at the desk, they have plenty - and they were not surprised by my request, so obviously I was not the first to ask.

    « Below average »

    The only thing Plus about this Best Western is the price. I stay 100 plus nights a year in hotels mainly Best Western, this place was by far my least favorite Best Western. The freeway noise is extremely loud and the breakfast is below average.

    « Business trip »

    Overall my visit was good. I checked in at night and put some left over Chinese food in my refrigerator. I didn't notice that it wasn't working. It felt cool to the touch at night. The next morning I noticed the fridge wasn't working and threw out my left overs. I wish the breakfast was a little bit healthier. Packaged breakfast burritos and hard boiled eggs are the only protein on the menu. Everything else is carbs.

    « Better than Motel 6... probably »

    Right next to the freeway, if you turn on the buzzing air conditioner, some of the noise is drowned out. If you want breakfast...avoid the free packaged buffet and walk through the parking lot to the coffee shop nearby. If you want to sleep... bring a mattress topper or something to place on top of the cement slab they call a bed. If you want to leave the room, open the door then open it again, as opening the door engages the deadbolt and the door wont close. same when coming in from outside. Open door then open again from inside to close it. "It's supposed to be that way" the front desk says..... The tub in our room doesn't drain. but by this point we didn't even bother asking about it. The only thing positive I can say about it.. is it "looks" pretty. It looks comforting and inviting on the surface. The walls and ceiling are nicely painted, nice wallpaper and wall hangings, nice bed coverings. It's pretty. Just not comfortable.

    « Not the best this time »

    Have all the electrical products work. Have housekeeping make sure the Microwave is plugged in and the Phone cords are plugged in. Keep the refrigerator on a few degrees so that it will be cool for the guests. We have stayed here many times, but this time it was awful.

    « Nice but Noisy »

    Lovely room. Too close to Freeway. Hotel is good . Beds are comfy. Breakfast is the usual. Clean and fine to stay in. We just didn't like the noise and very commercial area. The person taking the reservation was not pleasant at all. The staff at check in was great. When checking out and trying to book another stay, the reservationist was fixing herself coffee and left the desk and did not answer when I called for help. I did not see her until I rang the bell. Then she spoke to me.

    « Get Away »

    The staff is and always has been great & helpful. The rooms are always clean and stocked. I love that you get a little frig & the Clock was very nice withe the sound escapes the sea, the creek, my fav with the frogs and the creek sounds. I'm going to see if I cant find one for us.

    « Not a great experience »

    Rooms were not ready at check-in, and the staff obviously didn't care. When we got into the rooms, they smelled of chemicals, I think form AC units being cleaned right before we were allowed in. Breakfast wasn't great - left me with mild indigestion.

    « Stay anywhere else »

    1. So noisy that jetway-style ear protection is recommended. 2. Doesn't matter if you reserved a non-smoking room, they'll put you in a smoking room. 3. Staff clearly doesn't give a rip. 4. There are other places to stay in the area. Stay at one of them.

    « Great location for visiting San Fransisco »

    This hotel is located just outside of San Fransisco. There is a train station 5 minutes walk away. The train is called BARTS and it takes you straight into San Fransisco for around $12. Our hotel room was very clean and comfortable, and the free complimentary breakfast included cereals, toast, pastries to name a few, as well as tea and coffee, was more than enough for us.

  • 5
    « Awesomeness!!!! »

    our stay was very nice...However our last night we had an issue with the door... the MOD tried to fix it but could not... we had to put up a chair to keep it shut for the night.... We were offered another room, but we knew we would be leaving early in the morning. The Hotel manager, whose name was Tim, was very nice and very professional. He was sympathetic with what happened and offered us 50% of our room rate for that night. Our stay of four nights was nice and yes we would return back to this hotel. The staff was very very nice and down to earth as well as professional. The room was clean and ready for our arrival...

    « Tim will take care of you »

    This BW's manager, Tim, is a top-of-the-line hospitality manager and will make your stay the best it can be. He is knowledgeable about customer wants and needs and he and his excellent and cooperative staff will do their best to accommodate you. He is a gem, and that makes this BW the place to stay when you're visiting California's Bay Area.

    « Convenient and comfortable »

    The bed was comfortable, and extra pillows were provided. Nice sized room. Very friendly breakfast staff. The employee went out of her way to answer questions and help with the waffle maker. Convenient to downtown Pleasanton, with easy freeway access.

    « Rather Disappointed »

    I am a BW Rewards member and stay only at BW motels when available, I expected more from a BW PLUS motel. As others have mentioned, the breakfast offering was certainly nothing special. I found a dirty towel in the closet area and took it to the front desk, saying it was not my doing, since I had been told they would check the room to make sure everything was intact before refunding my deposit. There were no tea bags in the room, but that really didn't matter since even though the coffee/tea machine was there, there was no carafe to make it useful. The outside walkways were quite dirty and needed to be mopped or steam cleaned. There was a lot of traffic noise, but luckily we had a room on the west side, and once the door was closed, it was quite quiet inside. We were there only to have a place to sleep, at a Best Western, before continuing on our way the next morning, so it was sufficient, but I had expected more and was rather disappointed that I had chosen this BW PLUS motel.

    « Best Western is always the best. »

    Although their rates have gone up quite a bit, and thus priced me out of that market for most stays (I'm on pension), I stay at a BW at least once a year - it is a luxury, and worth that extra cost. I also used to travel extensively for the Space Agency, staying in motels about 150-160 nights a year. Best Western was always the best of the motels. I personally prefer to park next to my room door - and I could do that at this motel. It was a major factor in choosing it. Also, by driving a few miles I was able to book a room there for a rate within my ability to pay. It's also close to good restaurants, right on the Interstate (but quiet), and all-in-all a good place to stay.

    « Price »

    It s really a reasonable deal. For customer to stay in Best Western Plus location at Pleasanton Inn. They provide you nice breakfast, all the staff good service and comfortable bed and pillow. Over all I'll HIGHLY RECOMMEND to pick. GOOD JOB PLEASANTON INN keep going. I'll be back on Spring Break!

    « Easy access to I-580 »

    When you make your reservation, ask for a quieter room, which is on the west side and near the back of the complex. I agree with the many complaints of poor selection of breakfast foods. Staff was friendly and helpful.

    « better on the inside »

    dont judge this spot by the outside. its much better inside than you would think, the rooms were not what we expected from seeing the outside. the room was nice and comfortable. Thanks to the bakery next door we had good breakfast each day.

    « Average hotel- Less than average breakfast »

    Stayed at this hotel over the Thanksgiving holiday. It was just ok. It is an older property and the rooms have been updated, but still just so-so. Continental breakfast was included and it was not good. The pastries were packaged and the fruit consisted of oranges and apples. Limited varieties of toast. Waffles were the best bet. The hotel is pet-friendly which is why we chose it. Next time we will try another place.

    « The Choices in Pleasanton »

    Except for the morning highway noice and a breakfast offering that leaves room for desire, this property is worth the price point when compared to other offerings in the immediate area and it is a pleasure to encounter a hotel staff where every person you interact with is treating you like a 5 star guest!

  • 5
    « Very Satisfied »

    Stayed six days and very satisfied with cleanliness, location, staff and cost. My only complaint (and a minor inconvenience) would be the fact that I had to keep entering the user name and password everyday. You'd think that once it is entered, the device would just be automatic ( which it always does load immediately) but not here! During my six day stay, I've had to re-enter it numerous times which is an annoyance.

    « Pleasant Hotel in Pleasanton »

    We stayed at this hotel for four nights in March of 2015. We enjoyed the convenience, cost, accommodations, and staff a great deal, and decided to stay again in November of 2015; this time we stayed a full week. We'll be back.

    « Accustomed to better »

    Not really poor, but below average! Breakfast was all carbo-hydrates; no meat or eggs. After the first day, we went out to eat and paid for it! Second day I reported faucet leaked onto the floor, but it was not repaired. Cleanliness was sub-par

    « Best Stay!!! »

    Great night! Room was extremely clean and very beautiful! The moment we walked in we couldn't believe how gorgeous the room was. Everything was perfect. Front desk staff was very pleasant and friendly both at check in and check out. Will be visiting again!

    « Clean and Affordable »

    The Best Western in Pleasanton was a great option with the over priced locations in the area. The room was clean and had everything you will need. The beds were comfortable. The breakfast was acceptable, but there is a "Starbucks" like coffee shop just next door. Easy access to the highway, but try and get a room in the back to avoid some of the noise.

    « Not what I expected »

    After staying at The Tree House in Shasta I figured the Pleasanton Inn would be comparable. NOT. They had no ADA rooms. On arrival in our room it was clear that a complete cleaning was not done after the last tenant. There was no TV guide, no extra blankets. It was really bare bones and showed a lot of aging. The hot tub was dirty enough that we would not use it. Continental breakfast was sub par. We will not stay there again.

    « Very nice »

    This hotel meet our needs. Just a one night stay for business. Room was nice and clean. Bed was comfortable. The only thing I was not too pleased about was breakfast. I thought there were going to be hot food items. But there was only waffles and frozen burritos. The hostess (Linda) made up for it though. She is a very sweet lady. I would stay again.

    « Comfortable »

    We had a very comfortable stay. It was right off the freeway and next to restaurant and coffee shop and the movie theater is close by if you like IMAX. We will defiantly be staying again in the very near future.

    « great and reasonable »

    This was clean, nice, reasonably priced as compared to others in the area, even though it was not cheap. Nice location and has breakfast included. The people are friendly there and helpful. located not to far from the fwy.

    « Top floor only »

    Cheaply built hotel. We were kept awake until late and woken up again at 4am until they left at 7am by the people about us. This experience, I hope, can't possibly be the norm but know that you will hear every contact with the floor above. Top floor only... Good luck otherwise. Room decor and staff nice though. If you like a hard bed you will be disappointed but soft bed lovers will be happy. Great little Mexican food place right near the hotel.

  • 3
    « Cost effective place to stay »

    I stayed here for three days and my experience was quite ok. The check in staff were courteous and did their part to ensure a smooth check in. The room was good and cozy. Bed was comfortable. The surroundings were neat. Couple of strip malls nearby having most of the top fast food places. Overall, good.

    « Would not call it a "PLUS" »

    Room was decent, but definitely less than "PLUS" quality. Staff was friendly and helpful. However, breakfast was another story. I think the worst breakfast I've ever seen at a Best Western, or for that matter, even lesser hotels. Selection was extremely limited, I mean, come on, not even bagels?

    « Family get together »

    Our family was meeting together at Pleasanton so we booked our room at the Pleasanton Best Western. Since we booked online and early our check in was painless and efficient. Room appeared to have been updated recently and was clean, well lit and decorated nicely. Our room was on the second floor and very quiet and the wifi was great

    « Basic »

    Stayed for business, overall clean basic hotel in the right area. Stayed before. No frills, bed is fine, good location. Outside looks a bit run down but its OK. Pretty reasonable price for the area. Might not stay again unless not better option.

    « Not good »

    It s a motel not hotel. Breakfast is so cheap, better to choose Holiday Inn for the same price. Better service and providing all bath supplies even tooth brush and toothpaste. The interior in Best Western is so bad need to repaint in side and outside of the building


Getting to the hotel ...

All directions
·From: I-580 East. Exit at Hopyard and make a right turn, turn left on Owens Drive then left again on Owens Court to the Best Western Plus Pleasanton Inn. ·From: I-580 West. Exit on Hopyard, turn left. Turn left on Owens Drive and left on Owens Court to the Best Western Plus Pleasanton Inn. ·From: Interstate 680 North. Exit on Interstate 580 East towards Stockton, exit on Hopyard right turn and quickly go to left turn on Owens Drive then left on Owens Court to the Best Western Plus Pleasanton Inn.