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SureStay Hotel by Best Western Phoenix Downtown, Phoenix

4.5/5  - basé sur 828 notations.
424 W Van Buren Street, 85003-1635, Phoenix, United States - See map
SureStay Hotel by Best Western Phoenix Downtown - Welcome to the SureStay Hotel by Best Western Phoenix Downtown! The SureStay Hotel by Best Western Phoenix Downtown is ideally located in the center of Phoenix. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1. 5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0. 3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8. 1 for a two-person trip. We speak your language!

SureStay

Hotel by Best Western Phoenix Downtown

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 831 guest reviews
NOTE ISSUED
Excellent
374
Very Good
342
Average
91
Poor
14
Terrible
10
REFER TO NOTICE
Business Business
249
Couples Couples
227
Family Family
112
Friends getaway Friends getaway
74
Solo travel Solo travel
116
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great place and helpful when I left my tablet"

5
17/01/2019

I stayed here for a night and this place is great. The room was great and clean. The people at the front desk were very friendly and nice. They went above and beyond to help me. I accidentally left my tablet in the room and I was not in Phoenix anymore and had flown back home. Well, I talked to the front desk and they said if I emailed them a pre-bought shipping label they would send it home to me. In all the best part about this place was the people. From the nice woman who checked me in. To the woman that made sure there was enough coffee in the morning. Then the nice gentleman on the phone who helped me get my tablet back. The location is great as it's very close to a lot of cool stuff downtown. When I go back to Phoenix, I will definitely stay here again.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, Thank you so much for your kind words. We will continue in our efforts to provide the best services to all our valued guests. Please contact us directly at our hotel phone (602)257-8331 for any suggestions. You may also visit Bestwestern.com SureStay hotel portal or email us at [email protected] for your future reservations. Thank you once again for choosing us and see you soon.

"My First US Visit."

4
15/01/2019

Way Better Than I Expected. This was my first visit to USA and the made it unforgetable. I arrived almost midnight, they were very helpful, Checked in in almost 5 mins. The room was very nice , small but more than convenient, neatly arranged in a contemporary modern way. The location was near and easy to get around, close to downtown. The breakfast was nice, specially the waffles I couldn't have enough of them. Tip Take the Rooms away from the main street. An Unforgetable stay. loved the place.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear Guest, I am very happy to know that you were comfortable at our hotel and liked our location and services at your very first visit to the USA. I thank you so much for sharing very positive thoughts with all our online visitors and guests. We do take pride in catering to our guests' needs the best way we can. Please continue to comment on both positive side and on things that need to be improved. Just visit Bestwestern.com and choose SureStay Hotel portal, Downtown Phoenix or call us directly at (602)257-8331 for your future reservations. Thank you once again and we hope to see you back time and again.

"Hidden Gem"

5
14/01/2019

Great, affordable room in Downtown Phoenix. The rooms are updated and cozy. The artwork is fantastic throughout the hotel. I would stay here again no problem. The hotel is vibrant and staff was wonderful and courtesy as well.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, Thank you for sharing sweet words and your kind appreciation. Based on guest suggestions and reviews like yours, we were able to give new look to all guest rooms. We feel proud to have served you as a valued guest. You may contact us directly anytime at hotel phone (602) 257-8331 or by email at [email protected] for any queries, suggestions or for your future reservation needs. Thank you once again for choosing us and giving us a nice feedback. We hope to see you back soon. Continue to enjoy the New Year 2019.

"Urban Chic"

5
27/12/2018

I recently visited Surestay on a business trip and really enjoyed my time there. The staff was friendly and very welcoming with coffee always ready in the lobby. The room was recently renovated. Simple, modern and artfuly done. It was very comfortable. I also meat some very cool visitors who were also staying there on business. I wound definitely recommend staying here.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, Thank you so much for choosing SureStay downtown phoenix hotel for your visit and for your review. We feel proud to serve guests in the best possible way so that their trip becomes meaningful and enjoyable. You may contact us for your future bookings directly with us by contacting at (602) 257-8331 or send us an email at [email protected] We hope to see you back soon. Thank you once again and have a great day.

"Santarchy 2018"

4
10/12/2018

Lovely. The remodel at this hotel is well done. The rooms have a quaint rustic, industrial vibe but upscale. Very clean, cold refrigerator in the room, iron/board, plenty of pillows and good water pressure.The staff was kind and accommodating. Free, secure parking.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the guest services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Just contact us at our hotel phone number 602-257-8331 or by email at [email protected] Sincerely, Dan/manager

"An example of a great hotel"

5
15/11/2018

Located in Downtown Phoenix district. The manager deserves a special thanks. We had two great breakfast here, which obviously also added up to the experience. The reception personnel were very helpful in advise on what to do in the city.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, Thank you so much for choosing us for your recent trip to Phoenix and for giving us nice comments. I appreciate you being a guest of honor and we feel proud to have served you in our hotel. Your feedback is a reward to us as online guests like to check on the reviews before making a decision on hotel bookings. Please do not forget to contact us back directly at the hotel number (602)257-8331) or email us at [email protected] for future reservations. All our guest rooms are remodeled now with new furniture and branded in-room guest items. Thank you once again for sharing very positive experience among our online guests and we wish you a great day! See you back soon. Dan/Manager

"My stay at Americas Best Value Inn"

5
12/11/2018

I had a very pleasant stay at Americas Best Value Inn even though it was a short visit. It was a family trip and I try to be very careful where we stay with our children. This room was affordable and the staff was friendly and helpful with directions and also quick to help us with cab service. The room was comfortable and clean and this motel was close to restaurants as well as shopping and all kinds of entertainment. I would definitely recommend this location to family and friends and if I'm ever in downtown Phoenix again I will absolutely stay at this location of Americas Best Value Inn.

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Honorable guest, Thank you for sharing your thoughts and findings with all our online visitors and guest. We are so happy to know that you and your family/children felt safe and were comfortable at our hotel. Our staff members feel proud in serving the guests the best way they can. Yes, family safety is the foremost need when traveling outside and in our hotel we try our best to make our guests feel the safest and be as comfortable as possible. We also try our best to help guests find places of visit, entertainment centers, best pubs and good eateries. For any other questions or for your future visits to Phoenix, do not hesitate to dial directly to (602) 257-8331 or send us an email at [email protected] Please share and invite your friends and families to our hotel on our behalf and we promise to take the best care of all. Thank you once again and hope to see you back soon. Dan/Manager

"Wonderful Stay Close To Downtown"

5
11/11/2018

Stayed the night before taking our daughter on a college campus tour. Americas Best Value Inn is conveniently located (right next to the downtown area). Its also about a ten minute walk from restaurants and entertainment in the downtown area. The beds were comfortable and the shower was just the right water pressure. Also liked that the sink was separate from the shower and toilet so that getting dressed and getting ready in the morning was not a hassle. We really liked the layout of the room. Affordable and convenient.. also the staff at the front desk was exceptionally helpful and courteous. Highly recommend this place for price, convenience, and cleanliness. Wonderful job by the professional staff!

ds24354657, Manager at SureStay Hotel by Best Western Phoenix Downtown, responded to this review
Dear guest, We greatly appreciate your positive feedback and are happy to know that you were comfortable at our hotel. I thank you so much for being a valuable guest and sharing very positive thoughts with all our online visitors and guests. We do take pride in catering to our guests' needs the best way we can. You may visit our website at Americas Best Value Inn, Downtown Phoenix trip adviser reviews site to give us a review each time you visit us. Also, do not hesitate to call us at the hotel number (602)257-8331 or email us at [email protected] for your future reservation needs. Please share and invite your friends and families to our hotel on our behalf and we are there to take best care of you all. Hope to see you back soon. Thank you once again and have a great day! Dan/Manager