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Best Western Plus Hotel Windsor, Perpignan

3.5/5  - basé sur 254 notations.
8 Boulevard Thomas Wilson, 66000, Perpignan, France - See map

The staff at Best Western Plus® Hotel Windsor welcomes you all year-round in French and English. The Best Western Plus® Hotel Windsor has 49 double, twin and quadruple rooms and suites, all with air conditioning, baths and showers. All of the rooms have hair dryers. Sit back and relax, watching Canal + or Canalsat, or get your work done efficiently thanks to a direct phone line and free high-speed Internet access. The hotel has a lift. We do so much to make you feel at home, you won't want to leave. In addition to safety, comfort, entertainment and friendliness, the Best Western Plus® Hotel Windsor offers all the services you need to enjoy your stay: - Night porter, safety deposit box at reception. - Magazines kiosk. - Restaurants, cinema and stadium are all nearby. The Best Western Plus® Hotel Windsor carries the Seminars & Solutions quality seal. Make the most of the comfort of our rooms, modern equipment and tailored services for a package stay designed to perfectly suit your requirements. Enjoy your stay.

Best Western Plus

Hotel Windsor

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
GreenLeader Gold
 
based on 253 guest reviews
NOTE ISSUED
Excellent
69
Very Good
93
Average
58
Poor
21
Terrible
12
REFER TO NOTICE
Business Business
54
Couples Couples
116
Family Family
36
Friends getaway Friends getaway
19
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent Value For Money."

5
26/08/2018

I thought this hotel was excellent value for money considering the amount we had paid the night before to stay in a sub-standard room in the middle of nowhere in Rivesaltes. This hotel provided all the little things which sometimes other hotels do not provide- espresso machine, sewing kits, hair conditioner. Also there is convenient parking directly under the hotel. We had a room with a Juliet balcony at the front and the bed was super comfy. Would stay here again if ever we return to Perpignan.

"Neat, clean, great staff but Room 508.."

3
09/08/2018

My family and I stayed here for a night on our way from Spain to Montpellier. Good location. Friendly front office staff. Could do even better on a few points e.g. extractor fan in the bathroom was not working. The curtains were not closing completely, not a big deal except for those that find light seepage at night a challenge for complete sleep comfort. The router was also placed hanging from behind the tv with its Christmas-like blinking lights playing away in the night. Had to cover it with a cloth to get some semblance of complete darkness. The bathroom door also scraped on the floor and made a lot of noise. All this was in room 508, a room sleeping 4 people. On the positive, the staff were very warm and even allowed us to leave 3 bikes in their care for an extra day when we went out to Montpellier. The hotel is also very neat and clean. I would definitely recommend this hotel if the other rooms are better than 508.

"No thing special, OK for one night"

3
07/08/2018

The hotel is situated a few minutes' walk from the old centre. The room we had was not in accordance with a 4-star rating however the price was reasonable cheap for an adequate room, so you can say you get what you pay for. In a pretty forgettable place really, not much charm, catering probably more for the business market.

"“Good Location “"

4
23/07/2018

5 Mins walk to main shopping area. Quite a small hotel, however our room was quite spacious with a small lounge area all clean and comfortable. Friendly staff, breakfast was extra, however, there are plenty of small cafes within a couple of minutes walk.

"Compact but super comfy"

4
21/07/2018

Phew! When you cycle across the Pyrenees from Biarritz to here (700 kms) there are certain things that you are looking forward to - particularly in the height of summer. Perpignan gets hot - really hot. This hotel has: 1. Central location for access to great food 2. Air conditioning you can set yourself 3. Firm mattress and good linen, range of pillows 4. TV with remote to watch the latest stage of the Tour de France 5. Mini-bar for emergencies 6. Hot, roomy shower 7. Toilet seperate to bathroom 8. Kettle, cups, tea bags. This hotel has all of that - no mean feat - and we were deeply appreciative. It was also quiet and the staff were very helpful. At this end of a tour, the ‘first breakfast / snooze / second breakfast' approach is also a definite possibility or even, necessity, so impoverished is your body from all that climbing of mountains. This manoeuvre was successfully executed by 2 members of our group and they were extremely pleased. The vast range of cold (pastries, yoghurts, fruit) and hot (potato cakes wow!) foods was magnificent, allowing for a great finale and relaxing lie-in almost at the same time. Compared to the prices demanded by some hotels in this town with NONE of the points 1-8 above to their credit, you cannot go wrong here. Great value!

"Our Savior"

4
13/07/2018

We reached Perpignan very late and missed our appointment with the Airbnb host. We just lost our way in the dark in a myriad of roundabouts. Luckily, we passed by Best Western!. One of us is the Best Western's cardholder so we stopped, tried our luck for a room for 4 using her accumulated points. Thank God, the staff was very helpful and checked us in - in a flash! We had a room with nice view. Thank you!

"Sizzling"

5
11/07/2018

Sizzling weather in Perpignan this week and a very warm welcome from reception staff at this excellent hotel. Room with small balcony overlooking the park was clean and comfortable with good air conditioning. King size bed was extremely comfortable and very good shower. Small downside was lack of drawer or cupboard space. In room coffee and tea making facilities. Ideally situated for town centre with good choice of restaurants and bars nearby. Staff could not have been more helpful or friendly.

"We will return ??"

5
03/07/2018

Lovely hotel with underground parking and within 5 minutes stroll of the old town with its many classy shops and bar/ restaurants. The room was spacious and very clean and the staff spoke very good English and were very helpful and polite. I paid £89 for a single night in a room with a king sized bed and consider it to be great value for money.

"Excellent refuge and good value"

5
22/06/2018

We were fleeing from a hideous apartment in L'Escala Spain. We had made a booking though booking.com which hooked us up with a clueless rental agency, a punitive regime and an ugly apartment complex without wifi or parking. In this situation going to the Best western in Perpignan was a welcome relief and excellent curative. The checkin was seamless, businesslike, helpful, articulate. We liked this man! The city was beautiful and vibrant. The hotel had an arrangement with the parking across the road where they subsidised our ticket. The room was small but well appointed nad had a modest balcony. The breakfast was excellent except the scrambled eggs and the bacon were a little cold. Over all, a great place to stay.

"WELL LOCATED HOTEL IN TOWN"

4
20/05/2018

The room was tiny but comfortable enough. .The bathroom has been completely redone with all of the amenities. The gentleman at the front desk really made our stay worthwhile. He was extremely helpful in every way. They also a fabulous breakfast buffet.

"Good stay, I'd skip the city though"

4
09/05/2018

Good hotel, all in all... clean rooms, spacious enough, convenient discounted parking garage right next to it, with reasonable prices. I wouldn't quite call it 4 stars, but that may be relative to this town. I'd recommend skipping Perpignan as a town for an actual stay though - treat it as a day trip destination. It was fine, but nothing special. The town itself feels on the edge of being run down and has a pretty rough feel once you're away from the tourist center area. Try nearby Collioure instead, which was beautiful.

"EXCELLENT LOCATION-RECEPTION A LITTLE COOL BUT WELL INFORMED!"

4
08/05/2018

Travelling from Eastern France to Murcia Perpignan is an ideal place to stop. In the past we have used economy overnight Hotels but thought for once to treat ourselves to a Central location. My partner is a Diamond member of Best Western, so we had tried to book via their website and were told by the site that there was no availability, however, looking on another site we saw that there were rooms being offered, so we booked via their website. On arrival the chap on reception was loath to add our booking to my partners points system as we had booked via booking.com and clearly did not believe that the BW site had refused our booking. We had to prove it by showing the BW site, this was not a good attitude to welcome a regular BW user, so a cool reception! The location is both good for the old City and the town centre, the parking arrangement is very local and secure but beware the ‘One Way System' to get to it! In fairness the restaurant recommendations from the receptionist were all good, we looked at three of them before being charmed by the exterior of VIP Restaurant in the Old Town, there are so many good restaurants in Perpignan it is hard to choose! The room was excellent, spacious, light, well appointed, good view but not at all noisy, scrupulously clean and well equipped, we will certainly stay there again, again via another site if the BW site is not sorted out!!

"Great location, some facilities lacking"

4
13/04/2018

Two minutes' walk from the Cathedral, great! Lovely friendly staff. Two negative points: first, we stayed five nights. There is NOWHERE to store clothes, apart from two drawers in the shower room (who wants to store clothes in the shower room?!) and one hanging rail. Nowhere for pants, socks, bras, tops, hairbrush, bits and pieces.... I had to live out of my suitcase for five days, which is not satisfactory. There is a desk - couldn't that have had drawers under it?? Bedside table - no drawers under that either. We peeked inside a suite as we left, and even though that is much bigger, still no clothes storage! Do hotel designers ever think of how the room is actually going to be used? Second, there is nowhere with comfy chairs to sit down and read. The room had two chairs (which we used to put clothes on...) and they weren't comfy ones for sitting. Downstairs there is no lounge. We were having a relaxing holiday in Perpignan, but there was nowhere to relax actually in the hotel. They should at least have some comfy chairs downstairs by the front windows in the breakfast room. Shame.

"Friendly Staff, Nice Rooms"

4
24/02/2018

Stayed here for a week whilst on business with a couple of other lads. The staff where friendly and couldn't do enough for us. The rooms we had were on the 5th floor (there 6 in total) and were modern with walk in shower, TV, coffee maker, mini bar, etc .... bed was comfy, the shower hot and powerful enough and everything very clean, my 3 main hotel criteria. Breakfast ok, usual continental stuff i.e. Boil your eggs - WEIRD ! But it was ample to start the day. If I'm ever back on business I'll stay again for sure.

"Very good hotel."

5
15/09/2017

I have stayed in this hotel on two occasions now and I was very happy with all aspects. The room was of great size, air conditioned with coffee and tea making facilities. There was also an array of free health and hygiene items in the bathroom. The breakfast is good and the staff are always helpful. The shops and all bus services are within a 5 minute walk with plenty of restairants arpund you. Everytime I come to Perpignan I always choose this hotel.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Peter, Thank you for your comments following your stay at the Best Western Plus Hotel Windsor Perpignan Center Palais des Congrès. We are delighted to hear that you enjoyed your room. It is with great pleasure that we receive your compliments. Also, we will share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. to the Waiting to welcome you again, we ask you to believe in our best wishes Xavier DERBOIS, Director General

"Good Location, Excellent Staff, Fine Breakfast"

4
17/08/2017

We arrived during the late morning and expected to leave our luggage with the staff since we did not expect our room to be ready. After we parked in the underground public garage across the street and returned to the hotel, our room was ready and we unpacked, looked at the local map, and headed into the old town and the Rigaud Museum where we wanted to see the Picasso in Perpignan exhibit. Our room was excellent, as we've come to expect in BW affiliated hotels around Europe. The hotel's location was proximate to several good restaurants and an easy walk to most of the shops and tourist sites in the old town. The breakfast was very good and we are glad to have chosen to have it rather than heading into town.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear JPDeA-43, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Good location for a brief visit to Perpignan."

3
09/08/2017

Spent one night here on business recently. Hotel was fairly small with no restaurant. Rooms also compact but fine for a short break. Breakfast room again limited space, so try and attend outside peak times. Public underground car park just outside hotel. Local town centre restaurants just a five minute walk away.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear FOREVENGREEN, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Great for a night"

4
01/08/2017

This is a great hotel for one night however not a four star hotel once you enter. Rooms are very well equipped. The only bad thing was that the AC was directly above our bed so couldn't really have it on at night. Staff are great.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Gabor, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Very good hotel"

5
25/07/2017

Stayed for the weekend. Very helpful staff. Bathroom tiny but adequate for a short stay. Breakfast choice was excellent. Maid service s and cleAn towels every day. Reception tried to help us with everything we asked for. Central location and was close to everything we wanted. Highly recommended.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Rangi, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Good in parts"

3
23/07/2017

Basically a good place to stay, comfortable, good location reasonably priced. However let down by not very good room service. Stayed 5 nights and we had two days with the tea, milk and sugar not replaced, one day when the cups weren't changed so still stained from the day before and the two bins not emptied at all while we were there. Little things that should have been better. Other staff, reception etc helpful friendly and polite. Would I stay there again. Yes.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Jonjonna, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Stay at Best Western"

5
29/05/2017

Stayed here for a fortnight. Very comfortable stay. Excellent staff. Location of the hotel is perfect. Right next to city centre. Bus stop is just outside the hotel. Train station 20 mints walk. Lot of food options nearby. Overall Excellent I would stay

"Wonderful"

5
28/04/2017

Chose this hotel after looking at lots of reviews of other hotels. Fantastic position on tree lined boulevard. Great facade amongst other architectural beauties. The greeting from Frederique (excuse the spelling if incorrect) was first class as was the rest of the service provided by him. The room was great with a small balcony overlooking the boulevard. Perfect position within very easy reach of everything & so quiet. We will definitely stay here on our next visit to beautiful Perpignan & I would have no hesitation in recommending this hotel.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Feenchap, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Tatty, confused with the added bonus of a caged bird to accompany breakfast!"

1
25/04/2017

The staff were very accommodating, booking a vegan restaurant for myself and my husband. The room was fine, didn't quite understand the layout though, a spare room with a small sofa facing a wall, waste of space but enabled the room to be labelled a suite anyway 'bedroom' was comfortable enough. Breakfast was a bit chaotic, not a very good 'flow' and people scrambled to get their food whilst queues lengthened for tea, etc. We would never go back and the reason is they had a live parraqueet in a cage by reception, something that was not there the night we booked in. We complained about this barbaric treatment of a fellow creature to a sympathetic staff member but apparently the manager of the hotel insisted that the bird be imprisoned and kept on show rather than be taken to a sanctuary. Shameful treatment to witness and something that the new French Government should outlaw, birds are meant to be free, as are all animals, and left to fly where they wish. We will not return. S.& A. Spence Clarke.

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Madam, we thank you for choosing our establishment during your stay in Perpignan. I do not understand your comment on the layout of your suite, you have a room and a living room ... Regarding Bernard, our little péroquet, it is our companions for more than 13 years and our customers accustomed Are very happy to see him again during their stay. Now if you do not like it, now emitting such a notice is really dismaying and shows your ire to our team on a daily basis. Regards, Xavier DERBOIS General manager

"For the rugby "

5
19/04/2017

Hotel really central, 5 mins from airport , basic rooms not a lot of space, but free WiFi, aircon, safe, iron& board, well stocked mini bar which is chargeable . Breakfast was as expected very Mediterranean but plentiful, only two little snags on our 3 night stay! One day the room never got made up , no reason given so we had to get clean towels from reception, after we got in at past 11pm which wasn't a problem and they brought them immediately 2nd snag , no eggs for breaky on last day , no pre cooked and no raw for boiling , when we asked for then was told wasn't any more, but it was only 9 am and the couple before us had eggs , and there was nobody else in the place that morning , perhaps lost in translation, we were offered scrambled and bacon from the warmer, but it hadnt been turn on so everything was stone cold !! , she tried to make amends by micro waveing some of the cold stuff, but we were ok with our cold meats, bread and jams by this time. All that being said I would definitely stay again next time in perpignan

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Tony, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. Again thank you for your loyalty, to the pleasure of receiving you again and to take advantage of all our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"Pity about the keys"

3
28/03/2017

The Windsor is a modern hotel just on the edge of the old quarter. We booked an executive twin room for four nights. Although the room itself could not be faulted it looked out onto a small internal courtyard of solid walls with a drain at the bottom. It was probably the worst view we have ever had in a four star hotel. On the other hand, it was probably the quietest city centre room we have ever had so we slept well – you win some, you lose some. I understand that it was the only executive room with twin beds. However, I think I would have preferred a bit of traffic noise and a more open aspect. The staff were always pleasant and helpful – and on this occasion, they needed to be. The electronic key system had failed and every time we wanted to get back into our room, somebody had to come up with us to use a pass key. It still had not been repaired by the time we left. I can sympathise with the hotel but what surprised me was that being part of Best Western, there were not central resources that could have been thrown at the problem.

"Nice Hotel"

4
12/11/2016

Thank you to Fred and Kevin, for all their help Clean, great breakfast, friendly staff We recommend this hotel D.Jones The Roberts Un grand merci à Fred et Kevin à la reception Hotel propre, trés bon ptit déj, personnel amical Nous recommendons le Wilson à tout le monde

Hôtel W, Directeur général at Best Western Plus Hotel Windsor, responded to this review
Dear Danhjones, I would like to thank you sincerely for writing this review as a result of your stay at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed the setting of our hotel located in the heart of town as well as your room. I will not fail to communicate your mesh of sympathy to Frédéric and Kevin We look forward to welcoming you again and enjoying all of our services. Very sincerely, Xavier DERBOIS, Chief Executive Officer

"A clean, pleasant hotel with excellent staff"

5
23/09/2016

Two years ago I visited Perpignan on business and stay at the Mercure Perpignan Centre. It was nothing special. I noted that the Hotel Windsor just across the Boulevard Thomas Wilson looked very well cared for. So when I booked a short break in Perpignan with my wife I chose the Windsor. We were not disappointed. The hotel is clean and well decorated throughout. Staff were extremely helpful. On the day before departure a French Air Traffic Controllers strike caused the cancellation of our return flight. Although I had booked alternative flights I was concerned that these, too, might be delayed or cancelled. My schoolboy French was not adequate for me to check on the situation. So on the evening before our flights, the duty receptionist was very helpful. He checked websites and ‘phoned both the airport and Air France to establish that there was a strong likelihood that our alternative flights would run on time. The cold buffet breakfast was fine. It seemed that no one had touched the small bain marie of hot English breakfast so I left it to stew in peace. Our superior room was spacious, the bed was very comfortable and a wide range of facilities were provided, including a coffee making tray, which is unusual in France. We had just one niggle- there was an offset in the aircon control. To achieve a pleasant 18C in the room, I had to set the control at 22C. Overall we liked the Windsor and will certainly return in future.

Hôtel W, Directeur général at BEST WESTERN PLUS Hotel Windsor, responded to this review
Dear Paul , I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your room. Hope to see you again and to enjoy all our benefits. Very sincerely, Xavier DERBOIS , General Manager

"An excellent stay at this hotel."

5
13/09/2016

We stayed for 5 nights here. The location was ideal - near the centre and on a frequent bus route. The staff were all very helpful and courteous. The air-conditioned room was spacious, clean and comfortable. A minor problem with a plug in the bathroom was dealt with immediately. Breakfasts were good and plentiful. Thank you for an excellent break. A l'année prochaine!

Hôtel W, Directeur général at BEST WESTERN PLUS Hotel Windsor, responded to this review
Dear TRANSLATORMIDLAND , I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your room. Hope to see you again and to enjoy all our benefits. Very sincerely, Xavier DERBOIS , General Manager

"Ideal for a short break"

4
26/08/2016

My boyfriend & I recently stayed at The Windsor after a few days in Barcelona; using the high speed train that connects the two places. From the train station it is a 5 minute taxi journey to the hotel. The hotel is situated on one of the main roads in the town which is ideal when needing to use the local public transport and only a short walk in to the old town which is a maze of cobbled streets and squares. Our room provided us with most of the amenities we needed, for our short stay in France. The bed was king size taking up a lot of the space of the medium sized room meaning there was little room for much needed storage of clothes apart from one rail but no shelves or drawers. Great though as there were tea & coffee facilities & a mini fridge ( packed with drinks & treats- to purchase). Also a room safe which was free of charge. The small balcony outside gave us a great view of the Pyrennes which was beautiful particularly at sunset. The bathroom was clean however it was pretty small & the shower cubicle set in an alcove, was tiny! Any sudden moves in the shower to reach for things, meant you accidentally pressed the shower off or onto a different temperature! Overall we enjoyed our stay at the The Windsor as the hotel was perfectly located to explore the beautiful town of Perpignan & the surrounding coastal area of Couiller & Canet Plage. Many thanks to Frederick & his colleagues who were extremely friendly & very helpful when we asked for help and advice about local attractions & places to eat. We would stay there again or recommend it to friends ( as long as the shower cubicles were extended in size!)

Hôtel W, Directeur général at BEST WESTERN PLUS Hotel Windsor, responded to this review
Dear Sue, I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your chambre. Au pleasure to receive you again and to enjoy all our benefits. Sincerely, Xavier DERBOIS, General Manager

"Excellent choice"

5
24/08/2016

My first time in Perpignan .travelled with my young daughter . Staff really excellent. Reception very helpful. Good choice of breakfast, comfortable bed . The location is unbeatable.very short walk to the pedestrianised area of the city.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear turnbull1942, I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your chambre. Au pleasure to receive you again and to enjoy all our benefits. Sincerely, Xavier DERBOIS, General Manager

"Good location"

4
14/08/2016

The hotel is situated in the centre just a stones throw from the old town. Restaurants in abundance. Nice walk along the canal. Public car parking next to hotel but safe and secure. Would return. Great stop over hotel on the way through to Spain.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear McN Kent, I want to sincerely thank you for writing this review after staying at the Best Western PLUS Windsor Hotel. I am delighted to read that you enjoyed part of our hotel located in the heart of town and your chambre. Au pleasure to receive you again and to enjoy all our benefits. Sincerely, Xavier DERBOIS, CEO

"Absolutely great stay!"

5
27/07/2016

Great location very close to the centre; lovely clean rooms; big bed; big TV with a great choice of channels; balcony with nice view; pleasant communal space/reception/bar. The best thing about this hotel however was the fantastic staff. They were so helpful and pleasant. On our last morning we were in a rush and missed breakfast. The lovely man on duty offered us coffee and croissant while he called us a taxi to the airport. I would definitely recommend this hotel, we had a fantastic stay. Thank you.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Where-er-ye-go, I want to sincerely thank you for writing this review following your stay at the Best Western PLUS Windsor Perpignan. I am delighted to read that you enjoyed the picturesque setting of our old town and your room. Hope to see you again and to enjoy all our benefits. Very sincerely, Xavier DERBOIS General manager.

"Good for short stay!"

3
19/07/2016

Nice location, rooms small but clean, good beds. No parking near hotel, breakfast below average, personnel not very friendly. This is a good hotel for short stays if you are passing through Perpignan.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Madam, thank you for taking the time to express your feeling following your stay in our hotel. we are pleased that all of our services have answered your expectations. I'm very surprised about your opinion on the breakfasts ... We hope to receive you again soon in our hotel. Regards, Xavier DERBOIS Director

"Location Great. Room stinks"

3
16/06/2016

The hotel is in a great location. The hotel itself was quiet with the staff being fine. Helpful and polite. The rooms good points. Clean, nice little balcony. It was small, but not an issue. The big problem was the room stunk. Stunk of drains. You smell it a lot out in Perpignan when in the heat of the city. I did not expect it in a hotel room. Ok I did not spend much time in the room, but it was an issue. It would make me think twice about staying again.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Saint49er, Thank you for choosing our hotel during your stay in Perpignan. In your comment you indicate that there are bad smells in our hotel and in the city center. Unfortunately, as in many large Mediterranean city, it happens when the weather is stormy as odors coming malgrès products that we use daily. We remain at your disposal for further information. Regards, Xavier DERBOIS, Général Director

"Comfortable beds, lovely breakfast "

5
06/06/2016

The wife was sad to leave this hotel for our next location. She wanted to bring the bed home. Great breakfast, loads of choice, nice and fresh. Staff really helpful. Great start to our vacation across the south of France. Perfect location for buses, shops, restaurants.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear vivml, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0468592594. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Xavier Derbois Directeur BEST WESTERN Hotel Windsor

"Friendly, Helpful Staff, cramped & tired room."

3
01/06/2016

We stayed here for our latest Perpignan visit to see our team play the Catalan Dragons. Its a handily located place, less than 250 metres from the Castillet. The desk staff cannot do enough to help and I thank them for that. However, its not the Hilton! The rooms are small and in need of refurbishment. The bathroom needs re-grouting and it just feels tired. Breakfast was ok, but a bit pricey at 14 euros each!. Car parking is directly opposite underground and if you ask the desk they can save you a bundle on the cost.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Dave, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0468592594. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Xavier Derbois Directeur BEST WESTERN Hotel Windsor

"Excellent stay "

5
06/04/2016

Super location so easy walking to old town and shops . Plenty of restaurants nearby . Breakfast was good and plenty of choice. The staff were very helpful . Worth hiring a car and visiting Canet and the local area . Airport only 10 minutes by taxi from the centre with flights up to Paris .

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Customer, Thank you very much for the excellent review that you took the time to share with us. I am more than delighted that your stay at our hotel went well and that all members of our team have lived up to your expectations. We strive to always provide high quality service and share your impressions, I think we are on the right path! I hope I have the pleasure to meet you in person during your next stay, Very sincerely, Xavier DERBOIS General manager

"perfect site"

5
16/01/2016

We had considered other hotels in Perpignan, however, our travel agent advised us trying this one on recommendations from others. It was situated on a nice large boulevard, treed in the middle with buses leaving and coming right across the street. We were in an easy walk of the area for shopping with history all around us. The highlight of our stay was our front desk "consultant" Frederic. We hounded him for restaurants, shopping, etc. and he always had great suggestions! He would accommodate us in our every need! The breakfast every morning was delicious as well! We were so thankful we took our travel consultant"s advice!

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Ruth, Thank you for posting a review about your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as to other hosts in the future. We hope you come back and see us soon. We'll be sure to show your comment to Frederick about your satisfaction as a consultant. Again, thank you for taking the time to answer our survey. We appreciate your loyalty to our brand. Regards, Xavier DERBOIS director BEST WESTERN Hotel Windsor

"Good location"

3
07/12/2015

The hotel is located a few 100 meters from the city centre so plenty of restaurants and bars close by The front desk gave great advice on where to go and restaurant Decent room but not that big Older style bathroom but clean Breakfast was good in order with plenty to choose from There is an underground parking garage litterly in front of the hotel so that makes it easy to park

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Dirk, Thank you for taking the time to express your Impresions regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as to other hosts in the future. We hope you come back and see us soon. If, in the future, I can help you in any way whatsoever, do not hesitate to contact me at 0468592594. Again, thank you for taking the time to post your comment. We appreciate your loyalty to our brand. Regards, Xavier DERBOIS director BEST WESTERN Hotel Windsor

"Nice Bed!"

4
26/10/2015

After a few previous nights of hard beds and bad pillows in other accommodations, we were very well rewarded by the incredible bed and pillow combination here. My wife and I both awoke without the sore backs we'd been suffering for a few days. The room size is typical European (a little tight), but then we had essentially a King bed, so we enjoyed the benefit of it, despite the tight quarters. An excellent value and location. I wish they had some parking provisions that didn't cost us almost $45 the next morning (we used the underground parking nearby).

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Davel , Thank you for responding to our survey regarding your recent stay in our hotel. Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as to other hosts in the future. We hope you come back and see us soon. If , in the future , I can help you in any way whatsoever , do not hesitate to contact me at 0468592594 . Again, thank you for taking the time to answer our survey. We appreciate your loyalty to our brand. Regards, Xavier DERBOIS Director BEST WESTERN Hotel Windsor

"Horrible! "

1
19/09/2015

We got the 105 euro room which is alright although a bit overpriced for the space and the fact the bathroom door didn't close (not lock, close). I get in the shower and in 10 second the water turned very hot and is unable to turn cold. I am left with shampoo on my head which is getting to my eyes and burning. No cold water. I had to leave the shower with shampoo in my hair. We call reception and within 10 mins she calls back saying the Technitian had fixed it. Nope! So I call her back telling her that this is expectable and she needs to find a solution to this. She doesn't call back. My boyfriend goes downstairs and she is completely un preoccupied saying the manager is not there and the Technitian is working on it and that there is nothing she can do about it. Talk about service! Definitely don't recommend this to anyone.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear anihoxha2015, Thank you for choosing our hotel during your stay in Perpignan. We are sorry for any inconvenience caused by a failure of the cold water circuit. As you enter our technician intervened immediately and repair has been effective in less than 15 minutes. What we do not understand is your insistence to our receptionist who is non-technical and receptionist .... it is really unfortunate for a hotel to get down this way free. Best regards Xavier DERBOIS, General Director

"Great location, good price, friendly helpful staff"

4
02/09/2015

Room clean and spacious. Great location - 2 min walk from old Perpignan. Staff were all very friendly and helpful, and directed us to a parking area 5 minutes' walk away which only cost 2 euro per day. Decent aircon - essential on a hot August night. Room had a small balcony. Wifi signal not great but adequate.

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Susan, Thank you for choosing our hotel during your stay in Perpignan. We are pleased that our hotel met your expectations. We hope to see you soon. Best regards Xavier DERBOIS, General Manager

"overnight"

3
27/08/2015

fair room which was a bit tired, the hotel is fine but just needs a bit of care and attention to bring it up to date a bit, some issue with the plumbing in our room and the sofa bed wasn't set up for our daughter which i always find a little surprising. the staff are friendly and amenable, and the location is good for town centre

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Richard, Thank you for your stay in our hotel. I'm quite surprised by your comment unrepresentative My Locations. Hotel being renovated in 2012 it is Etange read that the room is tired ... on these sofas are equipped with sheets and blanket is in the closet, if it does not close. Do no hesitate to contact me for more informations. Best regards Xavier DERBOIS, General Manager

"Very Comfortable stay in a nice location"

4
27/08/2015

Stayed on a Sunday Night and got a free upgrade to a Superior room. Room was spacious, with lots of nice touches. Bed very comfortable and bathroom was large with a fast hot shower. Hotel has a lift for the less mobile. The location is beside the Old town and the shopping areas. (No shops open on the Sunday).

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Irish Thank you for choosing our hotel during your stay in Perpignan. We are pleased that our hotel met your expectations. We hope to see you soon Best regards Xavier DERBOIS, General Manager

"Superb, Central, a two minute walk from the historical centre."

5
16/08/2015

first class room, clean, tidy, spacious and luxurious, fantastic view from the corner balcony. Big bathroom an efficient air conditioner. plenty to do and see in the town centre, music in the streets every Thursday and loads of restaurants and cafes to choose from. Would definitely stay here again. Do not park in the underground car park opposite as it can get expensive, find somewhere to park in the street.

"BW windsor"

2
11/08/2015

i loved the pillows and the quiet AC in the room 402,beside the location of this hotel. the room was spotlessly cleaned by the nice housekeeper . very small room ,minuscule bathroom and no internet.i asked the receptionist in morning and he said that the internet is working fine and the one in the afternoon was saying everyday ,that somebody was coming to fix it. when you enter the hotel,there are a few steps with no slope on side for carrying luggage. dirty elevator. over all,i was not satisfied of the facilities for the price i have payed so far, these are the first and last five days spent in bw windsor perpignan

"Modern and clean at central location"

4
01/08/2015

We enjoyed our stay at Best Western. Our room was nice, modern and clean, giving us the feeling of being newly renovated. We had a corner room with a really cozy balcony where we enjoyed the quiet evening in Perpignan. The hotel is placed only a few minutes walk from the center of town. For us this was the perfect choice of hotel for our one night in Perpignan. The air condition worked perfectly, and the service was excellent as well - with a really friendly staff. Our only complain is that we could hardly connect to the free wifi...

Hôtel W, Directeur général at BEST WESTERN Hotel Windsor, responded to this review
Dear Anita, Thank you for taking the time to post your impressions of our establishment. We are pleased to see that our hotel met your expectations. Regarding wifi, we are waiting for our new faster system to be deployed in mid-September. We hope to see you again soon in our establishment. DERBOIS Xavier, Director General

"Cheap & Cheerful"

3
27/07/2015

Having used this hotel a number of times to watch my favourite rugby team I've not got many complaints. It's what you would expect from a Best Western Hotel.. It's cheap & cheerful nothing excellent...

"Not happy"

2
19/06/2015

Normally we try to avoid Best Western hotels when travelling in Europe. But, oh, well, it was a last minute thing and reviews looked ok…. I decided to give it a try… I shouldn't have… Location is...