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Best Western Hotel Beachside Resort, Pensacola Beach

16 Via de Luna Drive, 32561-2004, Pensacola Beach, United States - See on a map
Best Western Beachside Resort - Exterior The Best Western Beachside Resort is ideally located in the center of Pensacola Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

You’ve just discovered one of the most popular hotels in the heart of Pensacola Beach, FL. Our newly remodeled hotel is just a few footprints in the sand away from warm Gulf of Mexico waters and cool sea breezes on the spectacular barrier island of Pensacola Beach. All 130 guest rooms feature ultra-soft bedding over both queen and king mattresses to help you recharge after a day of fun in the sun. This vintage beachside resort has developed into a hidden gem on the beach with our recent renovation. Each amenity, from the rooms to the pool deck, has been carefully selected to offer guests comfort and entertainment during their stay. The newly expanded beachfront pool deck includes amazing views of the Gulf of Mexico, two pools, a hot tub and a splash pad to keep guests swimming with joy from sun up to sun down. We’ve added a boardwalk from the pool deck to the beach, for easy access to stroll the white sands and enjoy the views of the emerald green Gulf waters. If you want to take your workout indoors, try our new 24 hour fitness room. Fish Heads, the new beach front on-site restaurant and bar, makes jumping from the pool to happy hour a breeze. Curl up by one of the two fire pits outside when the sun goes down and let the sounds of the Gulf waves provide the perfect background music. Although our scenic setting makes you feel like you’re far away from it all, our central location makes walking to all of the hottest bars, restaurants and attractions quick and easy. Guests also love being close to major tourist attractions such as deep-sea fishing charters, recreational water sports, Naval Air Station—home of the world-famous Blue Angels, Gulf Islands National Seashore, the Zoo at Gulf Breeze, and much more! You’ll find plenty of sightseeing, shopping and entertainment in neighboring Gulf Breeze and downtown Pensacola, too. Plan your vacation now and experience Pensacola Beach the way it was meant to be

Best Western

Hotel Beachside Resort

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 87 guest reviews
NOTE ISSUED
Excellent
40
Very Good
23
Average
10
Poor
6
Terrible
8
REFER TO NOTICE
Business Business
0
Couples Couples
19
Family Family
46
Friends getaway Friends getaway
5
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice hotel, great location"

5
User 03/12/2019

Great location and plenty of activities for families. Loved sitting around the fire pit in the evening, especially since there was a bit of a chill in the air when we visited. Definitely would book at this hotel again.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Odyssey816, thanks for the nice words! We're so glad our location was perfect for making some great memories of paradise (despite a "chilly" paradise), and we are excited to hear we have the chance to welcome you back again soon. -Bradley D.

"Gorgeous location"

4
User 01/12/2019

Overall we enjoyed this hotel. Paying extra for a nice view didn't happen as we viewed the hallway but for the price and it being right on the beach was pretty fair. You get access to 3 pools, hot tubs, splash pad, fire pits, and more so there are many options. We can't wait to visit again.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi hirrilltara, thank you for choosing Beachside Resort and for taking the time to share some nice feedback about all the fun & sun you experienced during your visit. We sincerely appreciate your patronage and can't wait to see you back again soon! -Bradley D.

"Nice resort on the gulf"

4
dixieb1955, Dallas, North Carolina 23/11/2019

Enjoyed our brief stay & hope to return. Reasonable rate for this area. Great for families. Pool area very nice with fire pits & access to hotel next door amenities . Restaurant on site with lots of seating.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Thank you for the nice comments, dixieb1955. We appreciate your patronage and look forward to welcoming the family back to paradise for an extended visit soon. -Bradley D.

"Very pleased "

5
JoeShab, Illinois 20/11/2019

All of the staff was very friendly. When I called about rates and availability, I spoke with Andrew, and he was so kind and helpful. When we arrived at the hotel to check in, we dealt with Roy, also very friendly. Housekeeping and breakfast attendants were also very friendly. Our room was on the first floor and very spacious. We were pleased to know that they had two washers and dryers for guests to use. The beach was a stones throw away. The breakfast selection was great, something for everyone. the warm items changed each day (sausage, eggs, biscuits and gravy, omelets). The view was great too. You could sit inside or out and see the beach. Would stay here again.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello JoeShab, thank you so much for choosing Beachside Resort and for sharing some nice feedback about our team, and we especially look forward to letting Andrew and Roy know they made a great impression on you. We're also glad you were able to explore the area with ease and grab some nice breakfast before a day of fun & sun. We sincerely appreciate your patronage and we can't wait to welcome you back again soon. -Bradley D.

"Good clean room "

4
Ceiren, Tebay, United Kingdom 10/11/2019

We stayed one night. A Good size & clean room, with all the necessary amenities. We never ate breakfast but were told it was a ‘good buffet style'. Only down side was that the room we had was very loud during the night. (we were on the ground floor)Would stay again as a passing stop off.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Ceirent, thank you for choosing Beachside Resort and for taking some time to leave valuable feedback. We are pleased to hear that your accommodations were clean and spacious, and we do apologize for the noisy neighbors. It's comments like these that help us always improve, and we look forward to welcoming you back again soon next time you're passing through. -Bradley D.

"Very Kind Staff"

5
User 02/11/2019

This hotel is my favorite place to stay in Pensacola Beach! I've stayed here multiple times, even before it became the Best Western Beachside Resort. It has great access to the beach, good breakfast in the morning, and very reasonable prices. Fortunately, the hotel management kept some of the original staff from when it was Days Inn. A gentleman named Roy checked me in for my most recent stay. He has worked here for a long time, well before the hotel changed names. He was so incredibly kind and helpful to me. I'd had a really difficult and heartbreaking day, and the weather was absolutely terrible the night that I checked in, which happened to be Halloween night. It certainly seemed to me like I was getting nothing but "tricks" that day.... Roy was very compassionate as I shared a little bit about what I had dealt with earlier in the day, which was not made any better by the gale-force winds and extremely cold temperature that night. He listened sympathetically, and then went above and beyond by setting me up in a great room with an amazing view. That turned out to be such a "treat" once the weather improved the next day. All the other staff I have encountered or spoken with have been very polite and attentive as well, ready to help in whatever way they can. I'm definitely coming back to this hotel whenever I spend time in Pensacola Beach! And I hope Roy continues to work at this lovely beach hotel. He is definitely a kind-hearted person.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Mary, thank you very much for choosing Beachside Resort and for taking the time to leave some nice feedback. We are thrilled you had some fantastic interactions with our team, and we definitely look forward to letting Roy know he made a great impression on you. We sincerely appreciate your patronage and can't wait to welcome you back soon. -Bradley D.

"Great stay!"

5
BucarooMan, Land O Lakes, Florida 25/10/2019

We met some wonderful staff while we stayed starting with Felica at the front desk. Debra in the restaurant at breakfast we saw for several days. She was friendly, gave us advice on the local spots. She was truly helpful. and last but not least, Tanya, don't remember her last name, cleaned our room and wanted to make sure we were happy every day we were there. I don't know if Best Western gives them an " at a boy" but they made our stay very enjoyable. Weather was great. We had a good time. Your people made our stay better. Tell them thanks.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi BucarooMan, thank you for staying with us and for taking the time to leave some outstanding feedback. We are over-the-moon about the fantastic interactions with our team, and we will most definitely let our team know that Debra, Felicia, Tanya and the rest of our team made an incredible impression on you, and we all hope you will be back for another extraordinary time in paradise soon. -Bradley D.

"Beachside Getaway"

5
User 25/10/2019

We loved the fact that once we were parked at the hotel... everything was in walking distance. Perfect location. Great hotel. Breakfast included Every morning w a Beach view. Can't beat that! Already missing the beach and our stay at Best Western Beachside. Will def be booking our future stays here when in Pensacola. And the staff made sure our stay was a pleasant one. Couldn't of asked for better.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Meander60605408289, thank you for choosing Beachside Resort and for taking the time to leave some fantastic feedback! We are thrilled you were able to get a great breakfast before a day of fun& sun along with some great interactions with our team. We sincerely appreciate your patronage and look forward to welcoming you back again soon. -Bradley D.

"Great place on the Beach"

5
ejett81, Hot Springs, Arkansas 23/10/2019

This is a great hotel to stay at. Convenient location, on the beach and a great breakfast. Deborah who works during the breakfast is a great asset to the hotel! If you stay and have breakfast make sure to say hi to her because she is great at her job!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi ejett81, thank you for the nice review! We're so glad you were able to grab a great breakfast before a day of fun and sun, and we definitely look forward to letting Deborah know she made a great impression on you. We sincerely appreciate your patronage and look forward to welcoming you back soon. -Bradley D.

"Great price with great options!"

3
Nancy H, Chicago, Illinois 19/10/2019

We just stayed here for a few nights after staying at the BW in Orange Beach. This is a few steps down from that hotel, but a great price with great options. We checked in after checking prices online. It seems this hotel is managed by a group that also manages Holiday Inn, Hampton and Hilton hotels. So there is the option to take advantage of amenities at all of these "sister" hotels with the use of a wristband. Don't worry too much about wearing the wristband. We never put it on, but carried it with us, just in case anyone asked us for it. The BW was the best-priced hotel, but remember you can use all the amenities from the other hotels, so if you don't like the food or pool, just wander down to the other "sister" hotels which are all located right next to each other and connected through the pools/gates in the back or on the beaches. The room is basic and some upgrades have been done. As I understand this BW was once a Days Inn. As I said, this BW is not as nice as the one on Orange Beach, but has a great price. It was clean and close to several shopping places and restaurants. The room we stayed in was on the 2nd floor which is nice as that's the same floor as the restaurant on the premise, Fishheads. Our room had two double beds, but there are rooms with king-size beds available. We did not have an oceanside view, but then again, we were only in the room to sleep, change clothes or shower so it didn't really matter to us. The ice and vending machines are located on every floor near the stairs. The office is on the first floor. Parking is in front of the hotel with easy access from the rooms. As I said, we often visited the "sister" hotels for other amenities. The Hilton was the quietest pool and had the cleanest hot tub. The BW had a nice little water park and play area for the kids. The Holiday Inn has a nice lazy river with inner tubes to float around in. Every hotel seemed to have at least two small pools with plenty of chairs. The Hampton had the nicest complimentary continental breakfast (three doors down). In the mornings we walked down for their breakfast - yogurt, eggs, sausage, bagels, toast, cereal, juice and coffee. It was very nice. There was even fresh and complimentary Starbucks offered to guests BEFORE the breakfast area opens PRIOR to 6 AM. The Hilton does offer a really nice breakfast too but there is a surcharge. The Hilton also has a very nice outdoor designated area for smoking too, which our friend used as he smoked cigars there. The beach area itself is a very short walk out the back of every hotel. We brought our own chairs and umbrella, but each hotel has chairs and umbrellas you can rent. There is also a couple of Alvin's beach stores across the street if you forget your beach toys, towels or other items. We had the specialty drinks at Crabs for $5 (beachside and within walking distance). You can keep the glass too. We also ate sandwiches at Sidelines - nice portions and reasonable prices. Located across the street from Crabs at the stoplight near the boardwalk are shops and restaurants including Ron Jon's and Flounders. (Flounders, McGuires, and Crabs - all owned by the same people.) Flounders offered nice, juicy steaks, sandwiches, salads and plenty of fish options. All fabulous - with great views on the bayside. My husband had a delicious burger with french fries. I opted for a shrimp salad. Our friends had the steak and grouper. Everything was fabulous including the fresh bread and butter prior to the meal. Overall the BW offers a great price with great options! We would come back to this area again to enjoy shopping, restaurants, and hotels, but mostly the beautiful white sand and beaches!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Nancy, thank you for choosing Beachside Resort and for taking the time to leave some valuable and thoughtful feedback. We are glad to hear we met your expectations with our amenities and fantastic location for making great memories of fun & sun. We sincerely appreciate your feedback and nice comments and look forward to welcoming you back soon. -Bradley D.

"Best bang for your buck"

5
Steven W, Southington, Connecticut 15/10/2019

Hotel is beach ready, breakfast was great, best western classics, waffles or eggs with plenty of options! Staff was helpful, clean room, fire pits outside, and shared amenities with next door hotels, not much else to say, I'll be back!!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Steven, thank you for the nice comments. We are thrilled you were able to grab a nice breakfast before a day of fun & sun, and we are excited to hear that you had some nice interactions with our team. We sincerely appreciate your patronage and cannot wait to welcome you back again soon. -Bradley D.

"We love this place!"

5
User 14/10/2019

Where to begin..from the front desk with Roy,Ms Frances & Ms Susan's great customer service you will learn the local spots for 2$ draft beer And traditional New Orleans style food.You get a wrist band that allows you to resort hop to several diff places and experience the lazy river and other beautiful views,BUT if you want the best service and food we personally thought..you need go no further than Fish Heads!!! The resorts own bar an resturant! The magnificent food that Anthony, Pablo,Brian & Ryan created out of that little kitchen was nothing but top notch! Fried chicken sandwich & fries..OMG..you want a great drink...Seth is your guy! He remembered not only our drink order he rembered our names! We are soooo going back! Thank you all for everything!!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello MSUNNY40, thank you for the incredible feedback! We are absolutely thrilled your stay was outstanding and that you were able to have some nice interactions with our team. We cannot wait to let Seth, Anthony, Pablo, Brian, Ryan, and Seth know they made great impressions on you. We sincerely appreciate your patronage and we can't wait to see you back again soon. -Bradley D.

"More than a big hotel on the beach! Has many places to walk, fires at night, pretty views"

4
mark s, Pensacola, Florida 13/10/2019

Clean room, beautiful gulf view, from 3rd floor, 2nd too! We went for 2 nights, 5 year anniversary. We enjoyed the places to go, the bfast, and Deb & Jamie, did a great job of keeping everything stocked & fresh. We like the eggs, sausage & cinn. toast. It was clean. We watched the sunrise, before 6am, and Deb & Jamie took our picture, to celebrate our 5th anniversary, very nice, hospitable ladies! We were there 10/10-12 /2019, so it was busy, but not like summer. We were there in 2017, summer, owned by Days inn, horrible place. This renovation was good, and all the areas to walk, and pools for kids were fun. Of course, just a few steps to the beautiful gulf, and white sands Thank you for a wonderful time!!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi mark, Happy Anniversary and thanks for stopping by to leave some fantastic feedback! We are absolutely delighted to hear you were able to grab a great breakfast before a day of fun & sun, and we definitely look forward to letting Deb and Jamie know they made a great impression on you. We sincerely appreciate your kind words and patronage, and we can't wait to welcome you back again soon. -Bradley D.

"Vacation"

5
fire5115, Pensacola Beach, Florida 13/10/2019

Seth at fish heads was awesome tonight.. Come out and see him.. 2nd year here and we will be back for a 3rd. Great view and staff.. clean rooms, weather is great water is perfect. #imafishhead. food is great.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello fire5115, thank you for choosing Beachside Resort and for taking the time to leave some fantastic feedback. We are absolutely thrilled you had some great interactions with our team and that your accommodations were clean and comfy at our little piece of paradise. Please come back to see us soon, and we'll let Seth know he was a rockstar as usual. -Bradley D.

"Great “vintage” motel"

5
slw2222, Tennessee 13/10/2019

This little place was a gem. Updated rooms (air conditioning units were old and struggled a bit to keep things as cool as we liked but being October it wasn't bad). Pool area was fun as was the bar/grill area that looked out to the Gulf. Also, as a bonus you get to use the neighboring hotel pools and beach as well. (Holiday Inn and Hilton). Breakfast was fine, typical “free” breakfast. We loved this for the price, didn't miss the hustle and bustle and time wasted waiting on elevators like the big resorts have.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi slw2222, thank you for staying with us and for sharing your incredible experience. We are delighted to hear you were able to make some great memories of fun & sun on and around the property. We appreciate your feedback about the air conditioning and will be sure to move this along to our team. We are grateful for your patronage and look forward to welcoming you back to paradise soon. -Bradley D.

"Nice property, poor service "

1
77corey, Lafayette, Tennessee 10/10/2019

This hotel has recently undergone major renovations to the exterior. Which is nice. However, at check in the staff did not explain the sharing of amenities with the hotel next door and did not give the armbands for sharing. We had 4 registered guests in our party and never got enough towels and washcloths for everyone. Our beds were not made any day. The breakfast area was the worst experience, but not because of the breakfast staff. They were trying. But the two ladies could not keep food, drinks and plates stocked for a full hotel. Several people were actually helping get plates, utensils and napkins. One guy had to help get the trash emptied. Managment needs to have more people on hand when the hotel is full. This is a managment issue. For a self serve breakfast, it took a hour each day to eat because you had to wait for items to constantly be restocked. This would be the number of reason for us not to go back to this hotel. There is a nice walk up restaurant for lunch and dinner.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello 77corey, thank you for choosing Beachside Resort and for taking the time to share your feedback with us. We are truly disappointed about the issues you experienced, including not letting you know about our full amenities as well as the chaotic breakfast service. We have already passed along your comments to our team in an effort to always be improving, and we wholeheartedly apologize this contributed to a less-than-desirable stay. We are truly grateful for patronage and hope we have the opportunity to one day welcome you back for a remarkable visit. -Bradley D.

"Good for the price"

3
99Linda99, La Mesa, California 10/10/2019

The location is great and very kid friendly. Unfortunately, the maintenance of the grounds and rooms is lacking. The breakfast choices are pretty meager. Stay here for the price, location on the beach and the funky vibe. Don't go if you want more privacy and a bit more upscale feel.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
HI 99Linda99, thank you for choosing Beachside Resort and for taking the time to share some valuable feedback. We are thrilled our location was perfect for the entire family. We appreciate your suggestions about maintenance and will be sure to move this along to our team. We appreciate your patronage and hope we can welcome you back one day soon. -Bradley D.

"Hidden gem!"

5
692shellieh, Monticello, Kentucky 09/10/2019

If you have kids - THIS is the place! We normally stay at Portofino down the street which is 4X the cost of this hotel. We have been amazed at this hotel & will always be coming back here. 3 hotels connect, you can use all their pools, hot tubs, bars, splash pad, corn hole boards, ping pong tables, hammocks, fire pits, etc. so much to do here! We've told all of our friends & a couple of them have already booked! We love it so much we're even checking to see if we can stay an extra night tonight!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello 692shellieh, thank you for choosing Beachside Resort and for taking the time to share your incredible experience. We are delighted that the entire family was able to make some fantastic memories of fun & sun, and we look forward to welcoming you back again soon. -Bradley D.

"Great Review!"

4
tleet2019, New Castle, Kentucky 07/10/2019

Best Western hotel is a old hotel, but the structure, maintenance, appearance of the hotel and the rooms are nice!! Our room faced the Gulf, so we had a great view and the beach was powdery and soft. We had a good visit and would go back. We liked the resort feel to the place..it was very pretty!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi tleet2019, thanks for the nice words! We're glad you loved the property and can't wait to welcome you back again soon! -Bradley D.

"Location location location"

5
User 02/10/2019

We loved staying at the Best Western Beachside! Morning coffee looking over the Gulf made our trip! I knew going in that this wasn't a high rise hotel rather an older property close to all the fun! My husband and I enjoyed the surrounding area and will bring our family next time! Kids will have fun at the splash pad and pool area!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Venture33246, thank you for choosing Beachside Resort and for taking the time to share some outstanding feedback. We are absolutely delighted to hear that we were able to exceed your expectations at our little piece of paradise. We sincerely appreciate your patronage and simply cannot wait to welcome the entire family back soon! -Bradley D.

"Extremely rude."

1
User 02/10/2019

Went there with my family drove four hours to get there. was told they gave my room away and was asked to leave because we couldn't afford to be there. Then a young lady came out the back said she accidentally typed the numbers in wrong to my credit card. The manager cost me my drivers license and credit card back and said o well bye. I understand things come up and mistakes happen but for him to throw my stuff and keep saying by and tell another customer sorry mama he's broke and can't afford a room. Pushed me over the limit so we stayed next door at the holiday inn and It was awesome.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Jessesgirl225, thank you for reaching out about your recent visit. We are incredibly disappointed and extremely sorry about the negative interaction with some of our team members and wholeheartedly apologize for this negative experience. We have already alerted our management about this issue and invite you to please reach out to us directly to discuss this matter further. We sincerely appreciate your patronage and hope we have the opportunity to discuss your concerns. -Bradley D.

"3 day beach getaway"

5
User 30/09/2019

Amazing hotel, clean friendly helpful staff...breakfast was amazing...only problem was check in time was 4 and we weren't able to check in until 4:45. I would recommend this hotel to family and friends and look forward to visiting again

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi lizsonnier, thank you for choosing Beachside Resort and for sharing some incredible feedback. We're sorry about the slight delay with getting your getaway started and will be sure to alert our team in an effort to always improve. We sincerely appreciate your patronage and recommendation, and we hope you'll be back to see us again very soon. -Bradley D.

"Amazing time!"

5
styxfanerin, Hagerstown, Maryland 29/09/2019

I was a little worried about booking here when I read the reviews but I'm glad I took a chance in this place. I have had the best time! Great room, lots of parking, amazing beaches, nice pools and a splash pad for the kiddos or big kiddos haha PLUS you can use the holiday inn's lazy river and the Hilton's pool. The staff was friendly and helpful and you're close to a lot of shops and restaurants. We even walked to dinner one night. They have fire pits and hammocks that you can hang out on which was nice at night. I have absolutely no complaints. I'd stay here again in a heartbeat.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi styxfanerin, thank you for choosing Beachside Resort and for sharing some incredible feedback. We are so glad to hear you were able to explore the area with ease, and we're especially pleased that you had some nice interactions with our team. We are truly grateful for your patronage and look forward to welcoming you back again soon. -Bradley D.

"Weekend Trip"

5
User 29/09/2019

This was our first visit since it was remodeled from the Days Inn to the Best Western. Very impressed with all the improvements and liked the walkway to the beach and that you could use neighboring hotels pools. The food at Fish Heads was also good, fresh and hot.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi DennisL777, thank you for choosing Beachside Resort and for sharing some incredible feedback. We are so glad to hear you were able to explore the area with ease as well as grab some great bites at our on-property restaurant, Fish Heads. We are truly grateful for your patronage and look forward to welcoming you back again soon. -Bradley D.

"Nice casual beach hotel"

4
User 27/09/2019

We stayed for 4 nights and enjoyed our trip. We stayed because there are only 3 floors, the location to beach and the price. We have not stayed at a Best Western in years so kept our expectations low. This hotel was very nice ( lobby- look) and the interactions with staff were good. The breakfast ( even though included and free) needs to be stepped up a bit- I would have paid more to get better options- healthier options. ALOT of people are smoking everywhere. We usually stay places with no smoking, I forgot how annoying it is so that's on me. No one tells you that you can use the Holiday Inn or other connected hotels pools. We saw a review and asked someone at Riptides if it was true & they said we should have gotten bracelets from out front desk. We loved the lazy river. It was disappointing that FishHeads is only walk up/ self service for the pricing and there was only one bartender making drinks. Someone very obviously smoked in our room before we were there and housekeeping did not take care of the smell. We bought some stuff and took care of ourselves. There was mold in a few places- which is to be expected since the room just stays damp. My Mom's ironing board cover and our curtains. We enjoyed our family trip and may come back next year. If our expectations had been higher, we would have been disappointed for sure.

"WONDERFUL!!"

5
311jeanned, Violet, Louisiana 26/09/2019

Just got back from staying here and truly had a great time!! I have stayed here a couple times in the past when it was the Days Inn. Since it has been bought out by Best Western, it has also been renovated and had some amenities, like the Splash Pad added for kids. The rooms have gotten a much needed update and loved that they now have beach themed wooden ceramic tile instead of carpeting! The outdoor seating areas with firepits are a great addition as well!! Also, if you stay here you have access to the lazy river at the resort next door which is a great bonus!! Looking forward to coming back next year!!!

"Vacation"

5
User 26/09/2019

We were verybpleased with our stay. We arrived after all night travel and were allowed to use the facilities and have a hot breakfast and were notified as soon as our room was available. Easy beach access, great breakfast space, two pools, and a splash pad for the kids.

"Great location"

4
glen5005, Rugby, United Kingdom 25/09/2019

My daughter and I had a very enjoyable experience at this hotel, the facilities were very good and the staff on reception and in the bar/restaurant were excellent, all that being said the location is key, you literally are in the perfect place.

"Beautiful room, beach and pools"

3
messyjessysinbox, Independence, Louisiana 23/09/2019

Love the perks of staying here, free breakfast, share beaches.. downside cold bath! Limited privacy. Housekeeping walked into my room without knocking. Water in tub never got hot, fridge was leaking water from freezer part. Location is great beach is clean and gorgeous and staff are super friendly.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello messyjessysinbox, thank you for reaching out about your recent visit. We're really excited to hear that you were able to grab a great breakfast before a day of fun and sun. We're very disappointed and extremely sorry about the issues with housekeeping, hot tub, and refrigerator. It's comments like this that help us always improve, and we appreciate your bringing these items to our attention. We sincerely appreciate your feedback and hope we have the chance to welcome you back for an incredible experience.

"Leisure/Anniversary"

5
Susan K, CLINTON 20/09/2019

We wanted a beach get-a-way that was reasonably priced, to celebrate our anniversary, and were very pleased with our stay. "Susan" at the front desk was very accommodating with our reservation. The only complaint was that we could not get checked into our room until 5:00. However, we ended up with a better room location with a great ocean view, so we were happy. The room was nothing fancy, but was neat & clean, and housekeeping did an excellent job keeping the room stocked with plenty of amenities and towels, etc. The room had a large vanity, with plenty of shelves and hanging area for clothes. The bed and pillows were very comfortable. Air conditioner worked great. The attached outdoor restaurant, Fish Heads, had excellent food. The fried grouper was the best. You can rent beach chairs and umbrella right on the beach. If you want to stay by one of the pools there are plenty of chairs there too. If you are looking for a nice, average priced, hotel with good eats, and excellent beach, then this is the place for you!! We will be back.......

"Anniversary"

5
choclabs2, Florence, MS 17/09/2019

It was just a little Anniversary get away. We had a great time just relaxing on the beach. Seth was a great bartender. Everyone was super nice there. Food was Delicious and the drinks. We will be back. Thanks!

"Great Overnight Getaway"

4
tuttlesth, Navarre, Florida 14/09/2019

We needed a quick getaway during our construction project. Close to beach and local eateries and activities. Check-in and check-out were easy. Room was as advertised and quiet. Good deal for the location.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi tuttlesth, thank you for choosing Beachside Resort for your quick trip and taking the time to leave some nice feedback. We are thrilled we could be a convenient refuge while the (literal) dust settles at home, and we really hope you'll come back to see us again for a more extended stay in paradise. -Bradley D.

"Location second to none"

4
User 13/09/2019

This place is average accommodation but the location is second to none. Right on the beach with pools and beach bar it really would be hard to beat unless you stayed at the Hilton a couple of hotels up the beach and paid 3 times as much.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi GeorgeSteve1, thank you for choosing Beachside Resort and for taking the time to leave some awesome feedback. We are thrilled you were able to make some awesome memories of fun & sun during your visit at the perfect rates. We sincerely appreciate your patronage and look forward to welcoming you back again soon. -Bradley D.

"Thank you Hurricane Dorian!"

5
RubyAnne65, Lawrenceville, Georgia 10/09/2019

I originally had a trip booked for Labor Day weekend to Daytona Beach BUT the hurricane changed those plans. With a flip if the coin (heads we go to the mountains, tails we go to to beach) we ended up in Pensacola, a place my friend and I had never visited before. After reading the reviews on TA we decided to try out this resort. I'm not a huge fan of motels - not liking the door on the outside of the bldg, but did not feel unsafe in the least. The rooms have a nice beach's color theme to them and ours was exceptionally clean. We were on the 2nd floor which was real convenient for breakfast (bagels, eggs, sausage, cereal, etc.) and walking on the beach. We also liked being able to use the pools at the neighboring hotels. Lots of good restaurants nearby and within walking distance. This would be a fun resort for families! I will definitely recommend this resort in the future. Oh and before I forget, the staff was excellent!!

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi RubyAnne65, thank you so much for the incredible review. We are really glad we "won" the coin toss and that you were able to make some outstanding memories of fun & sun. We are also delighted to hear that you felt safe and sound in your accommodations and were able to get a great breakfast to get your day started. We are truly grateful for your patronage and hope you'll go ahead and call us for both "heads and tails" in your next toss! -Bradley D.

"Sasha was so very helpful and accommodating!"

5
User 10/09/2019

We always visit Pensacola and this is usually where we stay. Sasha was able to accommodate us with an early checkin bc of our infant and the perfect room for us! We've known her for years and she always gives us the best experience possible.

"Perfect Location, Unpretentious Fun"

4
Ginny206, Atlanta, Georgia 08/09/2019

Overall, this hotel generates good vibrations. I'm a solo traveler, but it strikes me as ideal for a family, located right on the beach within walking distance of the boardwalk. During my stay (April 2019), the pool was out of commission, but guests were welcome to use the Holiday Inn pool next door, which I appreciated. My room smelled of mildew, which has often been my experience at hotels where AC is essential but you need to keep the window covered for privacy. My room certainly looked clean, and I think the mildew was mainly in the ventilation system. The room I stayed in was large, and everything in it worked well. I liked the attitude of the people at the front desk, friendly, helpful, and warm. Breakfast was fine at 7 AM, but I would recommend that the hotel assign more staff members and find some annex space for breakfast during peak hours. There were so many people, it was hard to maneuver, and the hard-working staff members couldn't replace the food as fast as people were eating it. By 9 AM it was hard to find anything to eat. Overall, the hotel left me with a cheerful impression, and I would gladly go back. To this hotel's credit, people of all backgrounds come together here and get along wonderfully.

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Ginny206, thank you for choosing Beachside Resort and for taking the time to share some valuable feedback. We're delighted to hear that our location and staff were some highlights of your visit. We are disappointed and sorry about the issues with the room smell and will be sure to move this along to our team immediately. We also appreciate your helpful comments about breakfast and hope one day we get the chance to welcome you back for another memorable time in paradise soon. -Bradley D.

"Great bang for your buck"

5
SeanandElizabeth, Phoenix, Arizona 26/08/2019

Location is ideal. Going between resorts is a blast. The view is great. Restaurant is nice to have and the view is amazing. Great drinks esp the Pina Coladas. Great place for kids and adults. Recommend this place for a cheap getaway

Jill T, Online Concierge at Best Western Beachside Resort, responded to this review
Hello SeanandElizabeth, thank you so much for choosing Beachside Resort and for taking the time to leave such a nice review. We are absolutely delighted that you were able to explore the area or simply stay put and enjoy some great bites from our on-site restaurant, Fish Heads. We sincerely appreciate your patronage and recommendation, and we hope to see you back soon. -Bradley D.

"Summer fun"

4
User 16/08/2019

I would like to give a shout out to the employees but especially Aysha, she was so helpful and friendly. She is an asset to her employer. Also the pools and area are great for lounging or for families. Not to mention the beach!!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Paula, thank you for choosing Beachside Resort and for sharing your experience! We are so glad to hear that the entire family was able to make some great memories of fun & sun, and we definitely look forward to letting Aysha know she made a great impression on you. We appreciate your patronage and kind words and look forward to welcoming you back soon. -Bradley D.

"Great"

4
melissasC1230MM, Marissa, Illinois 14/08/2019

I was a little worried about the mixed reviews. I liked the fact that it was beach access and that we could got to the resorts next to us and enjoy thier activies. We could also use the pool & etc at the Holiday Inn to the Best Western.. It was also a great value.We actually stayed an extra night and they gave it to me for the discount price I got on Hotels.com.The hotel has just been remodeled. They only thing that maybe a problem for some people is that the room was smaller than most. It was fine for me & my husband. The staff was friendly and service was good. It is also close to the pier.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Melissa, thank you for choosing Beachside Resort and for taking the time to leave some feedback. We're really glad to hear you were able to explore our neighboring properties and that you were able to spend some extra time with us. We're disappointed the accommodations were a little small and we hope you were able to enjoy some quality fun & sun during your visit. We sincerely appreciate your patronage and look forward to welcoming you back to paradise soon. -Bradley D.

"Great Location & Value"

4
User 12/08/2019

This resort is more than just a room. Beach in the backyard, lots of pools at between neighboring hotels, resteraunts onlocation, and included breakfast. Walking distance to stores and shops and other activities.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi mwilso353654, thank you for the nice feedback! We are elated that you were able to explore the area or just lounge around the property making some fantastic memories of paradise. We are grateful for your patronage and look forward to welcoming you back soon. -Bradley D.

"Love this place"

4
sarahann2019, Austell, Georgia 10/08/2019

I have now stayed 3 times with the hotel. I love this place-i do think is a tad but over priced now with the renovations but still love it overall. I recently just learned they are now friendly with the neighboring hotels which was cool to use.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi sarahann2019, thank you for the nice words. We'd love to let you know our prices do fluctuate seasonally, so we'd love the opportunity to welcome you back during the perfect time of year for you. -Bradley D.

"Pleased"

4
lorent482, Edmond, Oklahoma 10/08/2019

I'm sure that anyone can find something to complain about if you look hard enough, however, I feel that there is so much more positive about this place than the little nitpicky negatives. From the start, we were greeted very promptly and even given better rate than originally quoted. We got additional towels on a few occasions since we were there for the week and most times they were brought to us on the first request. Everyone who we encountered that worked there were pleasant. Our room overlooked the pool and beach and always were greeted to that amazing view each time we left the room. We will likely come back to this hotel the next time we come down here for our vacation.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi lorent482, thank you for choosing Beachside Resort and coming in with an open mind. We are glad you had some great interactions with our team and that they were able to fulfill your requests in an expeditious manner. We are also glad you were able to make some great memories of beautiful beach views, and we hope you'll be back to see us again in paradise soon. -Bradley D.

"Best place ever"

5
DEIDRA H, Tampa, Florida 10/08/2019

Just love this place. This was our second year for family vacation. Love the rooms, breakfast and being able to use the lazy river over at the Holiday Inn. Everyone is so friendly and always want to make sure our stay is a memorable one.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi DEIDRA, thanks for the incredible review! We are simply over-the-moon that we were able to exceed your expectations during your family vacation and that you were able to explore and make some great memories in paradise. We sincerely appreciate your patronage and look forward to seeing you all back again soon. -Bradley D.

"Extreme disapointment with this hotel"

2
Bethel L, Ferndale, California 07/08/2019

Highly disappointed with this establishment for many reasons: Musty smell in room including soggy carpet, Dust accumulation on lamps & shades obviously in need of a good wipe down, microwave with rust inside too funky for use, bathroom sink that didn't drain properly. This location was meant to be a relaxing vacation for my daughter and I on our annual vacation. The website stated "Let the Sounds of the Gulf waves provide the perfect background music". Instead the loud music surrounding all pool areas outside of our room provided loud obnoxious music from 9 am until 10 pm. Also stated a a "100% SMOKE-FREE HOTEL" - guests were sitting outside their rooms smoking which left us no choice but to walk through the stream of smoke to get to the elevator for our walk to the beach. I would have rated this hotel with a one dot (terrible) however the check in registration was courteous and the restaurant personnel were very helpful with a special request. Oh...and the beaches here are beautiful.

"Horrible Room Service!"

1
User 31/07/2019

First day - bad room service! NO cleaning at all! Second day - after I reported the bad room service experience from day 1, STILL NO difference. No towels provided, no shampoo, NO CLEANING! Taking the trash out and making the beds was the only thing done on day 2. This hotel is on the beach so naturally sand will be brought into the rooms even when you rinse off before walking up into your room. I had to make yet another report. The housekeeping team needs training!! They don't know what needs to be cleaned and they specially don't know how to resolve a bad report of room service. Front desk staff did send someone to clean our room and I had to show her what she didn't do which was evident as sand was everywhere in the restroom and throughout the room. I strongly believe that being provided with a clean room makes for a great vacation experience which we were not provided with as of today. We have two days left in our stay that I am not looking forward to! I sure hope the hotel staff makes an effort to avoid a repeat of this horrible experienced for the remainder of our stay!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, travelerHR. Thank you very much for your candid review of your recent stay at our hotel. Your feedback about housekeeping is extremely valuable to us as we strive to improve with each and every stay. I will be sharing your feedback with our team so we can better train our team. I hope you enjoyed yourself in our newly renovated hotel. We'd love to welcome you back in the near future. ~Jessie

"Bad Choice"

2
User 30/07/2019

Attempted to check in at 4. Was told room was not ready and could not give an estimate of when it would be available. Asked for any other rooms that were ready and was told there were none available. At 4:30 I called corporate to complain, immediately was given a Gulf view room. No hot water in shower the entire stay, yet there was hot water in the sink, only 2 towels for a 4 person room, dirty paper coffee cup someone dropped outside our door was never picked up the entire stay, trash under outdoor hammocks, rude front staff. The only positive is the location and that you have access to the pool from the Holiday Inn next door.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello PensacolaNative59, thank you for reaching out to us about your recent visit. We are really disappointed to hear there was a delay with check-in and that the solution to put you in a Gulf room proved to be inadequate. We take all of our guests' feedback to heart because it's comments like this that help us improve, and we have already moved this along to our team. We sincerely apologize we did not create an incredible experience for you and hope one day we have the chance to welcome you back to paradise for a truly remarkable time. -Bradley D.

"Great location, filthy room"

3
mdwyer719707, Lawrence, Kansas 21/07/2019

We could not get our room cleaned. The maid told us we have to ask for service at the front desk, "they do not tell you that when you check in". Front desk and checkin were great. Breakfast great, wonderful location. Room was filthy with leaky A/C on mildewed carpet. Pools and beaches were wonderful and you can use neighboring pools at Holiday Inn and Hampton.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi mdwyer719707, thank you so much for choosing Beachside Resort and for taking the time to share your experience. We're glad to hear your check-in went smoothly and that you were able to get a good breakfast before a day of fun & sun and. We are very disappointed and extremely sorry about the issues with housekeeping, leaking AC and carpet. It's comments like these that help us improve and we will pass this along to our team immediately. We are truly grateful for your patronage and hope one day we have the chance to welcome you back for an incredible time in paradise. -Bradley D.

"Great pool/poor rooms"

3
User 17/07/2019

The pool and beach area were great and the restaurant on site was delicious. However, the room was dirty and smelled musky. The carpets felt like they weren't properly cleaned. The beds were uncomfortable. The pool area tables were sticky with food and drink our entire stay. We felt dirty. The staff were not very attentive and seemed agitated. We didn't feel it was worth the fight to complain for a two day stay.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Voyage719516, thank you for choosing Beachside Resort and for taking the time to share some great feedback. We are absolutely thrilled that our location was perfect for putting your toes in the sand while grabbing some great bites at our restaurant Fish Heads. We are extremely disappointed and truly sorry about the issues with the beds, carpet, outside tables and negative interactions with staff. We take all of our guests' candid comments to heart so we can always strive to provide an incredible experience and we apologize this was not the case during your stay. We will be passing this helpful feedback along to our team immediately and hope that one day we get the chance to welcome you back for a truly extraordinary experience. -Bradley D.

"Perfect beachfront"

5
Lori E, Metairie 16/07/2019

This hotel is located directly on the beach. It offers everything you need for an enjoyable stay. They have 2 pools a splash pad for small children a beachfront restaurant/bar and the front office ladies Susan and Tonisha street you like family. It is also one block from the boardwalk

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi Lori, thank you for the nice words! We are delighted to hear our location was perfect for exploring the area or just putting your toes in the sand. We are also glad to hear the kiddos had plenty of opportunities for fun & sun, and we definitely look forward to letting Susan and Tonisha know they made a great impression on your stay. We sincerely appreciate your patronage and look forward to welcoming you back soon. -Bradley D.

"Our little piece of Heaven!"

5
User 13/07/2019

We have vacationed here for years. I'm loving the renovations and access to the other properties , especially the use of the lazy river. The staff is exceptional in service and always go above and beyond to make our stay pleasant.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Departure323916, thank you for the incredibly kind review! We are absolutely delighted to hear we exceeded your expectations at every turn and that you had some great interactions with our team. We sincerely appreciate your patronage and cannot wait to welcome you back to heaven soon! -Bradley D.

"Fun for the whole family"

5
User 12/07/2019

This was our first family vacation. My son is 10 and had never seen the ocean so we decided to plan a trip. We all had a great time. The hotel is right in the middle of the strip so we were able to walk every where and there is so much to see and do. Obviously we spent most of our time in the ocean or pool but there are plenty of varieties of places to eat and shop.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi ecross694639, thank you so much for sharing your incredible experience with us! It absolutely warms our hearts to know your family was able to make some incredible memories during your stay and that you had the opportunity to explore the area or just put your toes in the sand. We look forward to letting our team know your visit was truly perfect, and we hope we can welcome your family back soon. -Bradley D.

"Horrible vacation, deeply regret"

1
User 10/07/2019

Don't get me wrong but it's hardly a beach-front resort, I can't even give it 2 star rating because this is a cheap and dirty place. I deeply regret I brought my family there for vacation: No Internet! Free-WiFi? What's the point if Internet is not working?! 24/7 snack bar - you will hardly find something after 10 AM. No room cleaning (tipping doesn't help too much), always dirty towels and mold in the room. I thought this kind of hotels can be only seen in a movie but I was so wrong..Thank you Best Western for ruining our family vacation. Please consider at least partial refund for my stay.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello WIN, thank you for reaching out to us about your visit. We are very sorry about the issues you had during your visit including location, poor Wifi, unclean linens, and housekeeping. We take all of our guests' candid comments to hear so we can always strive to provide an incredible experience and we apologize this was not the case during your family's recent visit. We will be sure to pass this along to our team immediately and hope one day we might have the opportunity to welcome you back for a truly incredible time in paradise. -Bradley D.

"Blood found on my sheets upon arrival"

1
Happiness54575114918, New York City, New York 07/07/2019

After notifying the hotel staff, they offered to remake the bed, even though the blood had soaked into the mattress. Their decision was to give me another room and remake the bed for the next patron. I feel horrible for whomever that is.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Happiness54575114918, we sincerely appreciate you bringing this to our attention so we can address the issue immediately. We hate that you had this experience and apologize for the unacceptable condition of your room as it is our top priority to create an exceptional experience for our guests. Please connect with us directly should you have further concerns Again, thank you for letting us know and hope to have another opportunity to welcome you back for an amazing stay. -Bradley D.

"Failed Holiday"

2
User 07/07/2019

Based on staff responses, services were compromised due to influx of vacationers staying for the 4th of July weekend. Funny thing is that what I was charged was never compromised, in fact I paid over and beyond due to a last minute reservation.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Tour52666921459, thank you for reaching out to us about your recent visit. We are extremely disappointed and truly sorry for the negative experience you had. We have already passed along this valuable feedback to our team to address immediately. We sincerely appreciate your patronage and apologize again for the failed holiday. -Bradley D.

"Terrible room service"

1
User 06/07/2019

Our room was not serviced three of the nights we were there. One of the times it was “serviced” the beds were not made all the way, the floor was not vacuumed, and only two fresh towels for four people. Breakfast and coffee ran out everyday too

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Wanderer11347815636, thank you for reaching out to us about your recent stay. We are very sorry to hear about the issues with housekeeping and will be sure to pass this valuable feedback along to our team. We wholeheartedly apologize for these issues as well as with breakfast. We are grateful for your patronage and truly hope we have the opportunity to welcome you back again one day for a remarkable visit. -Bradley D.

"Relax and enjoy"

5
User 04/07/2019

The staff was great, breakfast was very good nd the room was good. Being located right on the beach was amazing and convientent nd the amenities were awesome and very enjoyable for the kids and adults specially since you can also use the amenities at the Holiday inn next door during your stay. We will definitely be going back soon.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Crystal, thank you so much for choosing Beachside Resort and for taking the time to share your incredible experience! We are absolutely delighted you had such an awesome time during your visit and we simply cannot wait to welcome you back soon. -Bradley D.

"Family Vacation"

2
User 04/07/2019

Unfortunately we had to relocate to a different room halfway into our stay due to a significant amount of mold found in the room. We were trying to figure out why our daughter, who has asthma, kept needing her inhaler more than normal. While this was extremely frustrating and took away from our vacation the staff was quick to help resolve the issue. Otherwise, our stay was enjoyable and the resort was nice. It was nice being able to use the pools of three other hotels too.

"Exactly what I thought"

5
Jennifer M, Harvey, Louisiana, United States 03/07/2019

I was a little nervous about staying here after reading some of the reviews, BUT it turned out to be a great hotel and great location. You can walk to a lot of restaurants and bars. And the restaurant attached, Fishheads, has a nice breeze and drinks. Also, you connected by a bridge to the Holiday Inn and the Hilton. I would definitely stay here again. Very quiet at night, beds comfortable.

"Loved our vacation!"

5
User 02/07/2019

We've stayed here the last 7yrs and don't regret anything! It's the perfect spot with a family with kids and everything you need is there: great restaurant (FishHeads), splash pad, pool and BEACH! And now that you can go to the 2 neighboring hotels and enjoy what they have! Absolutely genius! Can't wait for our next vacation!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Trail02440916654, thank you so much for choosing Beachside Resort and for taking the time to share your incredible experience! We are absolutely delighted you had such an awesome time during your visit and we simply cannot wait to welcome you back soon. -Bradley D.

"Family friendly and close to the beach"

4
Navigate64935970831, Rolla, Missouri 02/07/2019

I loved the pool area and how close it was to the beach. Fish Heads provided wonderful drinks and good food. We went as a family with children and it was a wonderful environment. The staff were very nice and accomodating.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello,Navigate64935970831, thank you so much for choosing Beachside Resort and for taking the time to share your experience. We are thrilled you were able to get in some great pool time as well as some great grub at our on-property restaurant, Fish Heads. We sincerely appreciate your patronage and kind words and hope we will be seeing you back soon. -Bradley D.

"Fantastic hotel"

5
User 27/06/2019

My family had the best stay at this hotel. Perfect location on the beach, and walking distance to everything you need. Good breakfast every morning. Fish Heads, the restaurant on site, was great. We ate there several times. Awesome bar and drinks too. Very happy with our stay. Will definately be back. Perfect for families with kids. We felt Very Safe and Comfortable.

"Spend the extra 20$-40$ and stay somewhere else. "

2
nicholef19, Denver, Colorado 17/06/2019

This motel is on the beach with direct access to the gulf. You get a wrist band that grants access to adjoining resorts pools. I stayed in room 356 and had the same problem with the toilet as another reviewer. I called immediately once we got into the room and noted this issue. Within 2 min maintenance man was up there to show me how to get the toilet to flush and not run continuously. You had to remove the lid and hold a plastic piece up. His response was that he could show me how to get it to flush or I could call him each time-but that he was off soon so it was my choice. Said 1st; the part had been ordered 3wks ago; 2nd he just was in there “oiling” said piece and 3rd it had been “jerry” rigged previously and worked fine for a few months. It's obvious there are issues with the toilets here. Spend the money to repair. I would not stay here again. Bed was uncomfortable, but tolerable. When you pay 200$+ a night you would expect a toilet that works and at least a soft bed.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Nicole, thank you for choosing Beachside Resort and for taking the time to leave us some valuable feedback. We are delighted you were able to spend some time at our neighboring resort in addition to our Gulfside retreat. We are very disappointed and extremely sorry about the issue with the toilet. We take all of our guests' candid feedback to heart so we can always strive to provide an incredible experience, and we apologize this time we missed the mark. We will be alerting our team immediately to this issue and hope that one day we may be able to welcome you back for a truly extraordinary experience in paradise. -Bradley D.

"A1 Customer service and accommodations"

5
User 16/06/2019

Lina and Tosha was extremely helpful on our brothers trip to Florida. They both made sure that I was giving the best rate possible and also gave helpful advice on where to visit around the city. The rooms were very nice and the rear of the hotel was very nice as well

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Robert, thank you so much for choosing Beachside Resort and for taking the time to leave such a nice review. We are absolutely thrilled that your accommodations were clean and comfy, and we definitely look forward to letting Lina and Tosha know they made a great impression on you. We are truly grateful for your patronage and can't wait to welcome you back again soon. -Bradley D.

"Reasonable price for a resort feel"

5
tiedrose, Birdsboro, Pennsylvania 14/06/2019

For the price of a hotel downtown, you can stay here and feel like you're in a resort town! I was traveling to Pensacola for business and decided to spend my last day on the strip. I called ahead to try to get in early and they gave me the first room they had cleaned! My room, 104, was off the breezeway and I feared I would hear people walking back and forth but I didn't hear much! This place has everything- 3 pools, including a kid zone, beach access and a great restaurant and bar on site! You basically don't have to leave. The rooms were fine, updated appropriately. The one gripe was that the toilet did not flush. I had to hold the handle for a good 15 seconds to get it to work. I can't imagine having more than one person in the room and have this issue. Highly recommended. Totally beat my expectations!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, tiedrose, thank you for choosing Beachside Resort and for taking time to leave some nice feedback. We are absolutely thrilled we exceeded your expectations during your business trip, blurring the lines between business and pleasure! We appreciate the feedback about the toilet and appreciate your providing us with your room number so that we may address this issue immediately. In the meantime, we'd like to thank you again for your patronage and let you know we look forward to welcoming you back to paradise soon. -Bradley D.

"Memorial Day Vaca"

4
Discover27872730436, New Orleans, Louisiana 05/06/2019

Overall the stay was amazing. Both pools were smaller than expected which during Memorial Day weekend could be a challenge. It was also a very kid friendly hotel, with a splash area for kids and smaller pool for kids. I would not suggest this hotel if you're a couple looking for a quiet or romantic getaway. A plus was that they partner with the hotel next door so that you can enjoy their pool as well and their lazy river. That pool is also filled with kids so beware. Love kids but I don't have any of my own yet and would've like to know this. The beach is a short walk and the hotel provides a few chairs and umbrellas at no charge. If it's a busy weekend or holiday you might want to get there early to snatch one. The price was a little higher than I would've wanted to pay for this type of hotel but it was Memorial Day weekend which I didn't pay attention to when I booked because I just needed to get away. Otherwise its reasonably priced. The hotel staff were accommodating and stayed out of the way unless needed. The pools close at 10 I believe but if you're not too rowdy you can swim pretty much all night undisturbed. We swam until 4am one night without any problem.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Discover27872730436, thank you very much for choosing Beachside Resort and for taking the time to leave some great feedback. We are thrilled you were able to take full advantage of our great Gulfside location. Our prices do fluctuate seasonally, so maybe we can welcome you back for a serene stay when school starts back, yet while the fun & sun is always present on Pensacola Beach. -Bradley D.

"Not a great hotel for the price "

2
User 04/06/2019

my husband and i stayed there but the room doesnt look any like the pictures has so manny issues, the toilet didnt flush, hairs on the shower the parking lot its so full of people even not staying in hotel only the good thing they have are the pools, prefer to pay a little extra in a better hotel honestly

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, 43alejandrag, thank you for reaching out to us about your visit. We are very disappointed to hear that we did not exceed your expectations during your visit and that there were some issues with parking, toilet, and general cleanliness of your shower. We take all of our guests' candid comments to heart so we can provide exceptional service, and we apologize this wasn't the case during your stay. We will pass along this valuable feedback to our team to address your concerns immediately. In the meantime, we sincerely hope that you'll consider staying with us again one day in the future so we can provide you with an extraordinary experience in paradise. -Bradley D.

"Vacation "

4
User 04/06/2019

The hotel was clean newly renovated. Friendly front desk staff and the ability to walk over and use the holiday inn resort pool was nice also. The only bad thing was it does not have private balcony other that that it was a nice stay. One other thing is the bathtub and the sink do not drain well.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, 137nathanc, thank you for choosing Beachside Resort and for taking the time to leave some valuable feedback. We are glad to hear our team made a great impression on you. We appreciate the feedback about the balcony, bathtub, and sink. It's comments like these that help us improve, and we'll be sure to pass these comments along to our team. In the meantime, we truly hope you'll be back to see us again for an incredible experience. -Bradley D.

"Nice location, nice hotel BUT parking issues, no maid service, and roaches"

3
Beth B, McMinnville, Tennessee 04/06/2019

The location of this hotel is great with a great splash pad and pool. The rooms looked clean. HOWEVER, I had a roach drop from the ceiling onto me while in bed. They have a parking problem from people not staying at the hotel using the hotel parking. The cleaning service did not come and change towels the entire trip.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Beth, thank you for staying with us and for taking the time to share your experience. We are delighted you were able to explore the area with ease or simply lounge around our great pool area. We are very disappointed and extremely about the issue with the unwanted guest as well as challenges with parking and housekeeping. We will be passing along this incredibly valuable feedback to our team to address these concerns immediately. In the meantime, we would like to thank you for your patronage and let you know we'd love the opportunity to welcome you back in the future for an extraordinary experience. -Bradley D.

"Nice vacation spot!"

5
User 03/06/2019

This was a last-minute vacation decision. I was very pleased with this hotel the area and Pensacola. I had a Gulf View and swimming pool right outside my door. This isn't one of those tall 20 story hotels. You can get from your room to anywhere within minutes the restaurant/bar, pool and beach.This is my forever destination spot in Pensacola!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Freedom05618911615, thank you very much for choosing Beachside Resort and for taking the time to leave some awesome feedback! We are delighted we were able to accommodate you on such short notice at our little piece of paradise. We sincerely appreciate your patronage and simply cannot wait to welcome you back again soon! -Bradley D.

"My review"

3
User 29/05/2019

Best Western Beachside Resort was ok. I liked the area we rented from and also the price. The people who work their don't value you the customer. This place has amazing potential. I was disappointed in them not cleaning my room my entire stay, and the manager attitude when I picked up my reservation.

"Great Stay!"

5
michaelharper2018, Montgomery, Alabama 23/05/2019

Room was freshly renovated, everything was new and great! Breakfast was good, Owner has recently opened a walkway between the Holiday Inn Resort next door so we could enjoy the pool there also! Great area for kids to play at the splash pad. Fire pits were great to sit around after dark and enjoy the night air.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, michaelharper2018, thank you so much for choosing Beachside Resort and for taking the time to leave us some really nice feedback. We really appreciate the kind words about the improvements, and we are thrilled you were able to explore the area with ease or simply lounge around our little slice of paradise during the daytime and evening hours. We sincerely appreciate your patronage and look forward to welcoming you back again soon! -Bradley D.

"Awesome back portion of this property on the Gulf"

4
jonesreilly, Fort Myers, Florida 17/05/2019

We saw the front of this hotel and after we checked in did not expect what a fantastic "back yard" to the Gulf we got to enjoy. The tiki bar, swimming pools, water playground, hot tub and firepits were a great surprise. We wished we could have stayed another night.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hey, jonesreilly, thank you for choosing Beachside Resort and for taking the time to leave some awesome feedback. We are thrilled that we were able to exceed your expectations at our little piece of paradise. We sincerely appreciate your patronage and hope we can welcome you back again very soon. -Bradley D.

"Pensacola Beach"

5
User 17/05/2019

Great property and location. All staff was helpful and courteous. Easy access to the beach and the pool area was clean. At night the fire pits were especially nice. Many places within walking distance of the property.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Schyler, thank you for choosing Beachside Resort and for taking the time to leave such a nice review. We are thrilled that our location was excellent for exploring and that our team made you feel warmly welcomed. We sincerely appreciate your patronage and hope you'll be back to see us again soon. -Bradley D.

"Incredible place!"

5
Dena S, Hammond, United States 14/05/2019

I highly recommend this place! Everything was clean and well kept and there was always a staff member present anywhere we went at this hotel! I never saw a staff member without a smile, and each and every one of them acknowledged me and my family!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Dena, thank you for the kind words! We are over-the-moon that your visit with us was exceptional, clean and welcoming! We are really excited to let our team know they made you feel at home during your stay, and we can't wait to see you and your family back again soon! -Bradley D.

"Decent Hotel on beach. Great Customer Service"

4
alexacucinello, Slidell, Louisiana 13/05/2019

This hotel is great for the price. It's right on the beach, the pool is nice, and there is a splash pad for the kids. The free breakfast was decent and their was plenty of seating. The front desk staff was super friendly and had great customer service! The rooms are very dated and humid but the beds weren't bad and it was clean. If they would put some fresh paint on the walls and ceiling it would be a 5 star hotel to me. :-) My family had a great time!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, alexacucinello, thank you so much for choosing Beachside Resort and for taking the time to leave us some valuable feedback. We are delighted that our location was perfect for exploring the area or just putting your toes in the sand. We're glad to hear our team made you feel welcome and that you were able to get in a great breakfast before some fun and sun. We're disappointed to hear about the comfort level of the room. It's comments like this that help us always improve, and we definitely hope that we can welcome you and your family back again soon! -Bradley D.

"Disappointed"

2
Happiness13401784704, Cleveland, Tennessee 10/05/2019

The most positive point is the outstanding pool area. 2 pools, huge separate child area with water sprays coming from fish, animals, palm trees, etc., hot tub, fire pit, tons of chairs and numerous hammocks. The negatives were darkness of room, poor daily cleaning, minimal fresh daily towels, NO daily restock of cups, soap or toiletries; only what was supplied on day of check in. Breakfast was only fair. Building is older (previous Day's Inn), freshly painted, but still dated looking. Room was small and dark. Wall unit air conditioner was very loud. Elevator floors were filthy! Probably would not return to this hotel. The price did match what we received.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello Happiness, We want to sincerely thank you for taking the time to leave us this feedback. We find it extremely valuable as it gives us the opportunity to grow and improve. We are pleased to hear that you enjoyed our pool area but are very sorry you were disappointed with your room quality, cleaning, and breakfast. We intend to use your comments as a chance to improve and we hope that your next stay with us will be a much more enjoyable experience for you. Thank you for your time!

"Girl's Trip Weekend"

4
Vacaymomma02, Picayune, Mississippi 06/05/2019

We stayed here May 2-5 and had a great time. The room was clean and looked like it had recently been renovated. The hotel grounds were nice and very clean. Staff was friendly and accommodating. There is a restaurant on site that is pretty good and reasonably priced. The pool area is good and the fire pits at night are very nice too. We would stay here again in the future.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Vacaymomma02, thanks for choosing Beachside Resort and for taking the time to leave us a nice review. We are excited to hear your stay was nice and we look forward to letting our team know they made you feel welcome. We appreciate your patronage and look forward to having you stay with us again soon. -Bradley D.

"Overall I would recommend"

4
shannonp357, Thibodaux, United States 06/05/2019

The only reason I did not give this review a 5 star is because the rooms smelled like someone had smoked in them before us. We stayed here for a cheer competition with my daughter and her team. The rooms were average but the amenities are the location are great. The restaurant is between the rooms and the beach. so the kids could just run up and grab a quick bite and then head back to the beach or one of the twp pools. If you have small children they will LOVE the splash park, its HUGE. Also at night the large fire pit and chairs were awesome for some adult time. In walking distance to the boardwalk and several other restuarants. The restaurant at the hotel was delicious and not expensive. I would stay here again but I would bring my diffuser.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, shannonp357, thank you for choosing Beachside Resort and for taking the time to leave us some valuable feedback. We are delighted that we could welcome the competitors and their families to our little piece of paradise with plenty to do on and around the property. We are disappointed about the smoke smell in your room. It's comments like this that help us improve, and we will definitely pass them along to our team so we can address them immediately. in the meantime, we sincerely appreciate your patronage and look forward to welcoming you back again soon! -Bradley D.

"Pretty good"

4
shannonm780, Harrodsburg, Kentucky 04/05/2019

Rooms were clean, quiet and well stocked. The beds were also nice. The pool area is great for all ages. A vice nice kiddie pool and hot tub. The only negative I have and it is not much of one is the “ocean view” rooms. True, they are ocean view but this is an open balcony hotel which means you can't sit on your balcony in privacy and admire the ocean. Tip: save your money and don't get the ocean view room. Nice hotel and I would stay here again.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, shannonm780, thank you so much for choosing Beachside Resort and for taking the time to leave us some great comments. We are delighted that you enjoyed our pools and comfy bed. We're disappointed that we missed the mark with the view, and we sincerely appreciate your feedback on that aspect. We sincerely appreciate your patronage and look forward to welcoming you back again soon! -Bradley D.

"Beast beach trip our family has had!"

5
Freedom13240516391, Lenoir City, Tennessee 04/05/2019

2 convenient pools and splash pad kept the kids very entertained. Short walk using the private walk way puts you on the beach fast! Attached Fish Heads restuarant and bar had all we needed all day. Staff was great. Fire pits, pools, cornhole,splash pad, beach...to much fun!!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hey, Freedom13240516391, thank you so much for the incredible review! We are so thrilled that the entire family had a blast during your visit and that you were able to explore the area with ease. We love hearing that our team made a great impression on your stay, and we hope you'll be back to see us again soon! -Bradley D.

"Nice Spring Break"

4
Kellee88, Walton, New York 27/04/2019

We stayed here four nights over Spring Break. It is a small “motel style” resort with an amazing property. The small room was clean, the beds were ok, and the bathroom was small; however, the property's pools, splash pad, and beach front made our stay awesome! We enjoyed the full complimentary breakfast and Fish's Head restaurant in the building beside the beach. Eating breakfast with an ocean view was an amazing experience. Also, the boardwalk is a quick walk away. We didn't get a chance, but if you ask for wristbands at the front desk, you can use the lazy river and heated pools at the hotel next door. I do wish the pool was heated or that the hot tub worked during our stay. Overall, the room was ok, but I found this property perfect to enjoy Pensacola beach and Florida sunshine!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Kellee88, thank you for choosing Beachside Resort and for taking the time to leave us some nice feedback. We're thrilled that your accommodations were pristine and that you had plenty to do on and off the property. We're really sorry you weren't able to take advantage of our hot tub, and we are definitely in the process of getting it up and running ASAP. We sincerely appreciate your patronage and hope that we can welcome you back to paradise again soon! -Bradley D.

"When you look to the left and right"

3
Lanelle R, Semmes, United States 24/04/2019

Well, my stay was just okay. When i arrived at the hotel, you could tell renovations were taking place. So as i went in my room, there was a wet feeling. So i was thinking maybe they just cleaned my room. So I left and went shopping and came back and my room still had a wet feeling. I thought the room needed a few hours to cool off. But it never did. I also moved the curtain back and their was mildew on the curtain as well as the bedskirt. I didn't see the mildew on the bedskirt until my last day. Just so happen, the general manager was there and i told him(Chris D.). He said "Oh you should have told us the first day. I was shocked, I felt like I was being blown off. I would have changed rooms but when i checked in, the front desk clerk told me there were only two rooms left . I'm wasn't looking for anything from Best Western but to bring attention to the issue. However, the breakfast area was nice, the waitress was friendly and we also received passed to the Holiday Inn to use their pool, lazy river and have access to their grounds since the hot-tube was not working. The green airbands stick out like a sore thumb. We had access to the beach and Best Western grounds were always clean and the staff was friendly.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Lanelle, thank you for staying with us and for taking the time to leave us some valuable feedback. Firstly, we are delighted to hear that you were able to enjoy a great breakfast with incredible service. We are very disappointed to hear about the disruptions with our renovations and the issues with the general state of the room, and we are especially disappointed to hear that you did not feel as though your comments were being heard. We take all our guests' candid feedback to heart so we can always provide incredible service, and we wholeheartedly apologize this was not the case during your recent stay. We will pass along your comments to our team, and in the meantime sincerely hope we can welcome you back again soon for a truly extraordinary experience. -Bradley D.

"Relaxing stay"

5
OnAir21657457354, Colorado Springs, Colorado 24/04/2019

Our stay here at the Best Western Beachside Resort was so great. We relaxed and enjoyed ourselves. If we needed anything entire staff were ready to help. They all were very friendly and informative. This was a perfect vacation.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, OnAir21657457354, thank you so much for choosing Beachside Resort and for taking the time to leave some great feedback. We are delighted that our team made a great impression on your stay and made sure your stay was extraordinary. We sincerely appreciate your patronage and can't wait to see you back again soon! -Bradley D.

"Good Value"

4
User 23/04/2019

I loved it was right on the beach and it has a restaurant onsite. The location was great and we had many activities available close by. It would be a good hotel to bring your children or just a nice week end getaway.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Explore37005969482, thank you so much for choosing Beachside Resort and for taking the time to leave some great feedback. We are delighted that our location was perfect for exploring the area or just relaxing around the property and dine with us at our awesome beachside bar. We sincerely appreciate your patronage and look forward to welcoming you back again soon! -Bradley D.

"Favorite place to stay at the Beach!"

5
User 17/04/2019

Love it here! Everytime we go to Pensacola this is where we stay!! Highly recommend! Great family hotel!!!! Rooms are always clean and the staff is great!!! Love the fire pits and the hammocks! Plus it's right on the beach!!!!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Traveler27176338763, thank you so much for the incredible rating and review! We are simply delighted our hotel was perfect for the entire family and your accommodations were clean and comfy. We sincerely appreciate your patronage to Beachside Resort, and we look forward to welcoming you back to paradise again soon! -Bradley D.

"Business and pleasure"

5
User 12/04/2019

Great place for families. Beach is close with rental chairs and umbrellas set up for you. Nice to have the bar so close with restrooms as well. Love the refrigerator and microwave. Cute splash pad for kids

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Quest61610104607, thank you very much for choosing Beachside Resort and for taking the time to leave us an awesome review! We're thrilled you and your family were able to put your toes in the sand just steps from our back door and place to grab a refreshing beverage. We sincerely appreciate your patronage and look forward to welcoming you back again soon! -Bradley D.

"Great views and value"

5
User 08/04/2019

Booked this hotel last minute b/c it was a good value. I noticed that it had just been recently renovated. From the lobby to the pool to the restaurant was outstanding. The decor was beachy and inviting. We will be back soon!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hello, Inspire175669, thank you so much for the kind words! We are thrilled you chose us as your home-away-from-home and that we were able to give you a warm welcome. We sincerely appreciate your feedback about our property, and we can't wait to see you back again! -Bradley D.

"Kid friendly"

4
User 04/04/2019

Front desk staff was very friendly! I did have an issue with my room, but the staff resolved my issue within a timely matter. I love the pool area, because it is kid friendly. It is easy access to the beach!

funandmemorable, Guest Relations Manager at Best Western Beachside Resort, responded to this review
Hi Resort31735273144! Thank you for taking the time to share this with us. We are happy you had a wonderful time and enjoyed our friendly staff, our pool area and location. I'm glad your situation with your room was resolved quickly too! Thanks again and we hope to welcome you back again for another great time. See you soon. -Heather

"Great spring break trip"

4
Heather J, Atlanta, Georgia 03/04/2019

The hotel was very nice and the location was great. It was a small hotel which I appreciated. My girls and I had a great time on our vacation. Breakfast was good and the fish tacos at dinner time was great too. The staff was very helpful and we really enjoyed ourselves. Would definitely come back.

funandmemorable, Guest Relations Manager at Best Western Beachside Resort, responded to this review
Hi Heather! Thank you for taking the time to share this with us. We are excited you had a wonderful time and enjoyed our location, our breakfast and your fish tacos. It's also great you loved our staff and will be back! We can't wait to welcome you again for another great time. Thanks again. -Heather

"Small hotel with great bay and ocean views"

4
Wander60798929813, New Albany, Indiana 27/03/2019

We love the location. The ocean is the view on one side of the hotel with that fabulous blue green paradise color and the bay is on the other with views of sail boats and parasailing. Only 3 stories so no long elevator rides. Easy stair access too. This was our first time since Best Western had taken over. Built a restaurant on the ocean side and improved the 2 pools, and jacuzzi, added a splash park, fire rings with chairs around them, hammocks and boardwalk access to the ocean to protect the dunes. It has more of a resort feel now. But for me it is always about the view and easy access to the pier, restaurants, and easy drive to Fort Pickens and other beaches.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Wander60798929813, thank you very much for choosing Beachside Resort and for taking the time to leave us some nice feedback. We are thrilled that our location was perfect for exploring the area or just simply lounging with your toes in the sand. We sincerely appreciate your patronage and look forward to welcoming you back again soon. -Bradley D.

"A Diamond in the Rough"

5
User 27/03/2019

We headed to Florida for a much-needed vacation not realizing it was Spring Break. After calling around and finding EVERYTHING was full or overpriced, we called this Best Western Beachside, Pensacola Beach and found Felicia who said, "Come on over! We have rooms!" WOW what a relief and what a FIND! This small (129) room hotel was right on the beach and perfect. Two pools plus a kiddie wading pool, hammocks, fire pits and hot tub. The view from our third floor room was gorgeous. Clean, fresh, this hotel is perfect for families. From the desk help, Miss Susan and Miss Latosha, to the cleaning staff, everything was great.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Explorer702916, thank you so much for choosing Beachside Resort and for taking the time to share your experience with us! We are over-the-moon that we were able to accommodate you at our awesome beachside spot and that your view and our amenities were the perfect fit for your stay. We really look forward to letting Susan and Latosha know they made a great impression on your stay, and we hope we can welcome you back again very soon! -Bradley D.

"Perfect location"

5
User 12/03/2019

We only stayed one night but wish we'd stayed longer. Lots of great places to eat and the beach was gorgeous. We had their complementary breakfast at Fish heads which was well stocked and pretty tasty!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Aww, Christy, we're sorry to see you leave, too! Thank you so much for choosing us and for taking the time to leave such a nice review. We are delighted our location was perfect for exploring the area in the short amount of time you spent with us, and we certainly hope you'll be back to see us again soon when you can sit a spell.

"Excellent place"

4
User 28/02/2019

This is our second time here in less than a year. It is clean, convenient, and cozy. The first night the hot tub was as cold as the ocean, but things happen. The second night it was back in working order. Housekeeping is on it and friendly. We will be back again, for sure.

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, pamela898510, thank you so much for your continued loyalty to Beachside Resort and appreciate your taking the time to share your experience! We are delighted that we were able to provide you with a slice of paradise with your clean, comfy accommodations. We're glad to hear the hot tub was functioning properly on your second night, and we apologize for the inconvenience. Thank you again for your patronage and we can't wait to welcome you back again soon!

"Vacation!!"

5
User 25/02/2019

Courtney is the best! Made my stay here rock solid!! I will be back again! First trip to Florida and it was a 10! You won't miss out! The beach is beautiful and the bar has little birdies that drop by! You will feel relaxed and happy!

funandmemorable, Online Concierge at Best Western Beachside Resort, responded to this review
Hi, Ashley, thank you so much for the nice words! We are absolutely thrilled that you chose us for your voyage back to the Sunshine State and had such a great time! We look forward to letting Courtney know she was a rock star as well as welcoming you back soon for another relaxing stay in paradise.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.