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Best Western Hotel Continental, Pau

4.0/5  - basé sur 409 notations.
2 Rue Marechal Foch, 64000, Pau, France - See map
Best Western Continental - Exterior The Best Western Continental is ideally located in the center of Pau. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Continental is a beautifully furnished hotel, located in town center and commercial area. The hotel is close to the casino, art museum and the Henri IV Castle.

Best Western

Hotel Continental

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 409 guest reviews
NOTE ISSUED
Excellent
120
Very Good
163
Average
71
Poor
37
Terrible
18
REFER TO NOTICE
Business Business
135
Couples Couples
142
Family Family
65
Friends getaway Friends getaway
29
Solo travel Solo travel
22
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice Central Hotel"

4
07/07/2018

Free parking, but suggest you book this in advance. Drop off your bags at Hotel before parking, as it is a bit of a way to trundle cases. You should be able to stop for a couple of minutes outside the hotel for loading/unloading. Good central location within easy reach of all central attractions and restaurants. Very pleasant reception staff. Hotel slightly faded from what was its heyday, but still has charm. Very nice touch of lemon-infused water, and coffee, in television lounge near reception. Very large room (we booked a standard room) with high ceiling. Electric shutter to keep it dark and cool. No air-conditioning, but floor-standing fan was adequate. Decent clean bathroom. Towels not very large (quite normal in France). Breakfast OK, but fairly limited choice. Some threadbare carpet on stairs, but overall no complaints, and the price is reasonable. We would stay again if we came back to Pau.

"Classy hotel"

5
06/06/2018

For us the Continental was a very good choice. Our bikes got a place inside the building. De room we had, was spacious en renovated. It had a nice bathroom and the beds were fine. We had breakfast in the hotel, which was good. The hotel has a nice atmosphere.

"Great location, but needs work"

3
27/05/2018

We stayed in Pau during our motorcycle tour of Spain and France, after a slightly protracted route due to the Pau Grand Prix, we arrived at the hotel and were able to park in the hotel's secure underground car park, which is just 100 yards up the road. The staff in the hotel were friendly and vey helpful and the hotel has much charm, however there are many signs that it is now in need of a refurbishment. Our room, which incidentally was completely circular was huge, but the carpet showed signs of being threadbare and the mattress was at the end of its useful life and had completely sunken into the middle. On the positives, the bathroom has a nice bath with shower over and a separate toilet, however neither us or our travelling companions were able to get the water hot enough to enjoy a bath after a day of riding through rain. Breakfast was good, typical French fare, with the addition of sausages and scrambled eggs which were tasty. The best part of the hotel is its position in the town, step outside of the hotel and everything is within a very easy walking distance, luckily for us as the rain continued to pour through the evening, so finding a bar and restaurant didn't leave us soaked to the skin for a second time that day. If I heard that the hotel had been refurbished, I would definitely visit again, but for now, my next visit will see me seeking a room elsewhere.

"One night just perfect"

5
24/04/2018

we had a one night stop over in Pau and had pre booked this hotel. With the road works going on it was a bit difficult to get to and with very little to none existent signage outside I drove past 3 times and on the fourth time parked the car to walk and find it only to find i was stood out side it but could see a sign for best western but this turned out to be the carpark on walking back found the hotel. On entering i was really surprised the foyer is really nice and welcoming and the lady behind the desk was so very helpful. we parked the car which was free a really big help as the last hotel charged 14 euros per night. The room itself was really nice and spacious and spotlessly clean as i have always come to expect with BW the bathroom was huge and also spotless. Out of the hotel and turn right you are on one of the main streets and your walking in the city it is so well placed. The breakfast next morning was worth getting up for the scrambled eggs were some of the best i have ever tasted and the coffee from the machine was so very good. I will stay here again without doubt and highly recommend this hotel.

"Needs major upgrade"

2
21/03/2018

This hotel is very well placed for the centre of Pau, but it is looking tired and needs a bit of refurbishment. The room was of a decent size, but cold when we arrived and we were pleased to be given an electric fire. One serious fault is that the WiFi connection only allows one appliance to be connected in the room if the same email address is used - we only have one email, so only one of us could use the WiFi at a time - very poor organisation. Also the coffee machine is fine, but I wanted hot water for my own tea bag. Not possible. A disappointing stay.

"live in a museum?"

1
09/03/2018

The hotel is surprisingly old and need some maintenance work pretty badly. The room assigned to me when I arrived smells so bad, moldy and disgusting. after blowing the air for 5 minuets, i decided to ask for a change: no way i can sleep in this kind of room. Luckily there is a spare one which doesn't smell anymore, even though the bed is made of two twin sized put together. stay away if you can.

"Shabby Chic"

4
22/02/2018

Very quirky old building in the centre of town - easy walking distance to the promenade to view the Pyrenees and the chateaux (very worth a few hours to visit ). Room was very large with a great shower - water pressure fantastic ! Parking close by and managed to get our estate car in and out without the usual difficulty posed by underground carparks !

"Quick business trip"

4
13/02/2018

Very central location. Very old hotel, even though it is a best western. Very quiet and well renovated interior. Good walking opportunities around like the castle of Pau or the promenade with great views of the Pyrenees, if it doesn't rain... and it rains a lot here. Still, very nice area to visit due to special food - foie gras (I know!) - Madiran - absolute excellence although very heavy red wine.

"Heat Wave in France"

3
06/09/2017

The staff here were very helpful to us especially since we spoke so little French. The were right there to help me get in my room when I had a difficult time with the key. They brought an extra towel promptly when I requested it. The room was not air conditioned as many are not.. With the temperatures in the 90's thankfully they had a fan in the room. This hotel is very convenient to the older part of Pau and lovely to walk from the hotel to sites and restaurants. The hotel was doing some construction on the front so they put us in a room that seemed to be located next to the back fire escape?? We had to go thru 2 doors to get into our room. But it was quiet and modern.

"Nice hotel for a stop over. Staff very helpful"

3
01/09/2017

We stayed in a room for 3 which was large and roomy. The room was in good condition though a little tired. The bathroom was excellent with very clean and modern furnishings. Pau was really hot when we stayed and it would have been good to have air conditioning. This hotel also allowed our pet dog to stay with us The hotel is really well located in the centre of Pau and very close to the shopping and main square. A real bonus is that it has its own parking very close to the hotel with secure access. You need to go into the hotel and ask for the code and they will tell you where to go. The staff were very friendly.

"Needs a makeover"

3
03/08/2017

Very friendly, helpful staff. Couldn't fault the cleanliness but the room needs a makeover. No drawers to store belongings & the wardrobe not suitable for a family if staying more than a couple of nights. Beds a bit hard too.

"Centrally located "

4
13/05/2017

Very friendly staff. Great location. If you have a rental car and not used to drinking in Europe it will be a challenge with the narrow roads and one-ways. Suggest to park in a nearby public garage and walk to the hotel. It is about €20/day. Old hotel but good for the price.

"Lovely Classic Hotel"

5
10/05/2017

If you want to experience a sort of shabby chic classic European hotel at a reasonable price..this is the place. We spent two nights here on our way to points north in France. Loved the old fashioned feel...even though there was opportunity for some paint freshening up...the hotel is clean, the staff very friendly and nice. The breakfast was good; and the yummy afternoon pastry snacks were from local pastry shops and yummy. Very very centrally located in the town. Within walking distance of shops and sites. What awesome views of the Pyrenees Mountains...A charming Boulevard. Near to a great restaurant and creperie that we will be talking about for a very long time.

"Superbly located and lovely staff"

5
21/04/2017

We were met by a lovely lady receptionist who could not have been more friendly. We were also given what must have been an upgrade to a huge round corner room. Bearing in mind that prices include an excellent location, free parking, free pets and continental breakfast....this is a fantastic value for money hotel!

"Excellent hotel in the middle of Pau"

5
16/04/2017

We had the pleasure of an overnight stay in a hotel that could be best described as 'old world luxury' centrally situated on the edge Pau's old town. The internal refurbishments have resulted in a first class experience. Our room and bathroom were large and beautifully appointed with modern furniture and fittings. The stay represented excellent value for money. The free parking at a convenient location nearby was an excellent bonus that we have found is not always provided in bigger French cities. We would thoroughly recommend a stay in this hotel.

"Large spacious rooms, great location. Parking very close."

3
26/12/2016

Dont worry, even though the hotel is located at the beginning of the pedestrian zone, thus no driveway for hotel, staff handles getting guests into the hotel efficiently, helping with bags so that the car can be moved and parked, steps away in the garage. Call front desk for directives. Large rooms. Friendly hotel service. Aging rooms. Wifi

"Great stay"

4
20/10/2016

We stopped for two nights on our way back to UK. Good location, great room and friendly and professional staff. The complimentary coffee and cakes in the lobby worth a visit, but only once a day! Hotel in great spot to explore Pau and close to bars, restaurants and shops. Hotel car park as reported on other reviews is challenging to find, and in large vehicle could be tight to drive in and out! Great stay would return and recommend.

"Pleasant surprise! All you need!"

4
19/10/2016

I was a little sceptical before arriving due to the age of the hotel. All until I opened the door to my room with the heavy old fashion heavy key. But my room, 479, was big, renovated, and had everything I needed. Good bathroom, strong wifi signal, dark and quiet when I wanted to sleep,a mini bar, coffee machin etc... The staff was nice, the breakfast was also nice, not too big but big enough and enough choices. The location is central and easy to get by car/taxi and not too far from the train station. All in all I would recommend this hotel for business.

"Overnight stay in Pau"

5
15/10/2016

We stayed for one night in this grand old hotel whilst on a touring holiday of the Pyrenees. Our room was in the tower part of the building and was roughly circular - we loved it. The bathroom was extremely luxurious and very `French' in design. There were lots of antique pieces of French furniture throughout the hotel - gave it a slightly aristocratic feel. A quirky room, slightly jaded, but we would have happily stayed there for longer. Very good reception staff who spoke fluent English. The hotel is well located, in the centre of town. Lots of places to eat in the neighbouring streets and handy for visits to the chateau and old town. Parking is available but you will need to be guided to it by the hotel staff. Breakfast was mediocre - served in an internal room with no windows, modern design - out of keeping with the rest of the hotel.

"Perfect!"

5
19/08/2016

We loved our stay in this beautiful and historic hotel. The one way system around Pau needs a little negotiating but if you park in a public car park and ask for directions then the staff are so happy to help. The hotel parking is great but be prepared to drive very cautiously to get inside. The hotel lobby is super and the lounge has excellent coffee and an array of sweet treats. I have to say that every member of the staff team were friendly, helpful and had a great sense of humour. Our room was very comfortable with supportive mattresses that allowed us several relaxing nights of sleep. The hotel is very quiet and I suspect that this old building cushions noise with it's solid structure. Our room was spotlessly clean and also contained a super coffee machine. Plenty of storage spaces. The shower room was a little quirky and small with the opaque windows on to the room but after all... this is France! We really enjoyed the decor and it is wonderful to find somewhere that has carpeted stairs with stair rods. A little piece of splendour and a great deal of history contained in this special building. We loved our stay and would recommend. A very special thank you to all the staff because their input made our stay extra special.

"Quirky old place!"

4
17/08/2016

Yes, it is a funny old slightly ramshackle hotel which could be magnificent but isn't. Best Western would have to spend a fortune to bring it properly up to date and I doubt they'd get a return on it for centuries! However, after being in a mousehole in Biarritz for 3 days, we loved it. Huge room, sofa, chairs at one end, high ceilings, decent bed (far better than BW Biarritz) big, strangely open to the room, bathroom with a weird shower arrangement but no worries, Nespresso machine (all good!) with the only real downside being the inefficient floor standing air con unit in the corner which roared like a dinosaur. You couldn't possibly sleep with it on overnight, hence we woke at 3am in an overheated mess! We cranked the windows open and coped with just the cool night air. We didn't eat in the hotel so can't comment on the food. Trying to locate the place is tricky as it's buried in the middle of no-entry streets and the parking is underneath another building 50 yards away. The entrance is tight but doable even in our big X3 and it's free! You can see the former grandeur of the place in the public areas and it's quirky and interesting but tired. Nevertheless, location is fab, parking close and the price is ok. We would stay here again and we aren't easy to please! .....oh...and Pau is beautiful!

"A historic gem in a good location"

4
16/08/2016

If you like your hotels in the style of pre-first world war Grands, Spendides and Continentals - and if you don't Pau may not be your sort of town - I would recommend the Continental. Service of a by-gone age is provided in a beautiful building on a good central location for shops, restaurants etc. Secure parking is a great bonus too - you just have to ignore the traffic signs to get to it though (go through the no entry sign, along the buses only lane etc...).

"Bad!"

1
11/08/2016

Difficult to get to by car, we were then told that all parking spaces were taken, having been pre-booked. The receptionist then couldn't advise us where to leave our car overnight, as if this had never arisen before! Our room was dated in the extreme, the carpet was dirty and there was a terrible smell, although the bathroom was very clean. We couldn't believe they didn't have a better room for us in what seemed like an enormous and quite empty hotel. The curtains were of hideous fabric and design, and were falling from their tracks. The windows had extra aluminium shutters which looked as if they had seemed like a good idea in about 1972. They totally ruined the look of the original windows. I would not have stayed in this room if I had not already paid. It was depressing and I couldn't wait to leave. Unless they have some better rooms which we didn't see, in my opinion the owners of this hotel should urgently renovate it or sell it. The public rooms were better and breakfast was ok.

"A superb room in Pau"

5
28/06/2016

For the stuff that actually matters; super-comfortable bed, secure parking, location, cost, etc. the Continental takes some beating. Recommended for travellers like us just passing through or anyone looking to explore the area for a couple of days and although not "luxury" as such, and with a certain faded charm, this Hotel is terrific. Didn't have breakfast but loads of walkable options.

"Comfort"

4
18/06/2016

This hotel is ideally situated in the centre of a beautiful city. There are plenty of brasseries within walking distance and plentiful shopping. Our room was extremely spacious as was the en suite bathroom and very well appointed. It was high ceiling end and light and airy. A lovely stay and I would highly recommend it.

"Conference"

4
04/06/2016

Old hotel but good location. Friendly and helpful staff. Room quite big and bathrum with shower good. Near to cafe and restaurants. Lunch in hotel restaurant OK. Breakfast maybe not as what I am used to but enough.

"Very Central"

4
25/05/2016

Perfect place to stay in central Pau within the old area and pedestrianised.The hotel seems a little dated but rooms were very comfortable with a modern bathroom. We had a meal in the restaurant which was superb. Parking n the old area of Pau was an added bonus. We would definitely stay there again if visiting the area. .

"Very large room!"

4
20/05/2016

The hotel is an old building, but comfortable. Our room was enormous. The staff were very helpful and pleasant. Pau is an interesting town, part 'Riviera style' but also somewhat run down in some areas. The view of the Pyrenees is lovely, we enjoyed this particularly as we were intending to drive through the mountains the next day. The little funicular is very quaint

"Great location, comfortable hotel!"

5
25/04/2016

Hotel Continental is located in the downtown historic district within walking distance of restaurants, shopping and attractions. The rooms were large - especially compared to other hotels we've been to in Europe. The staff was extremely helpful and knowledgeable.

"Sleepless Nights"

1
19/04/2016

This is one of the worst stay during my any hotel stay - I could not sleep because of noise bathroom next room right on top of my head. I did complain to hotel staff who just ignored my complaint. I am extremely disappointed and would not recommend this hotel. I should have cancelled my stay after one night but was extremely busy due to business activities

"Great location"

4
19/02/2016

You can walk everywhere from this hotel -- except the airport, which is a cab ride away. It's a classic old hotel in the midst of being redone. At least, that's what I assume because my room did not look like anything the hotel promotes, but it was very clean, comfortable and quiet. I especially enjoyed the hotel's restaurant -- locals were lined up outside before it opened every night I dined there -- they always made space for us hotel guests.

"Superb Service - Absolutley Wonderful"

5
07/02/2016

We were staying in Pau for a rugby match, and as the time of our train arrival gave us just an hour to check in and then get to the match before kick-off I contacted the hotel in advance to see if taxis would be at the station. The wonderful Donna suggested a local driver who would pick us up from the station, take us to the hotel to check in then on to the stadium for the game. Well, Adrien was brilliant and after a laughter-filled drive to the stadium he agreed to collect us afterwards. The hotel is facing the main pedestrianised area in the middle of Pau and is close to plenty of shops. Our room was huge, and overlooked the side street. There were two sets of windows - internal and French onto a Juliet balcony - and these had net curtains, regular curtains and external shutters that kept the light out incredibly well. The room as well decorated and very clean, and had a coffee machine. The bathroom was big with a large corner bath and tap shower, sink and loo. The lift was a bit clanky when you were in it, but we didn't hear much noise from the other rooms. Breakfast was very good but once the scrambled eggs and sausages ran out after 9:45 the lady in charge didn't seem that bothered about replenishing them. The coffee was delicious and there was lots of choice of cereal, fruit, cheese, hams and yogurts. I'd happily stay here again, Nadia and Donna were superb and extremely helpful.

"This was a weird hotel"

2
18/01/2016

We stayed just one night in our typical travel through France at the start of the year. First, It is not trivial to arrive by car. The hotel is in a closed street and the parking (though free) is in a completely different building. Therefore we had to call and go all the way around until we managed to follow the concierge until the parking. The location is anyway really good, at a short walking distance from the center. The building itself is very old, which is not necessarily a bad thing, and pretty, but not well decorated. The corridors, maybe due to the carpet, are someway in the middle between the shining and Titanic. Our room was the weirdest room we had had in a while. It was round and really big, with some Chinese furniture scattered (mixed with some summer style furniture, and some random pieces) and a bed with a metal frame in one side. It did not look like any of the pictures at all. It had two small dirty sofas (they were comfy, that I will admit), a strange coffee table, a big old closet and a table/vanity. The room had some entryway, where there was no place at all to hang a coat or leave the shoes, but instead was, from all the possible empty spaces of that enormous room, the chosen place to put a fridge. On the other side of the room there was a door that connected to another room. The old beautiful windows of the building had been reinforced with new metallic ones, so you have two completely anachronistic sets of windows completed with some tacky Costa del Sol curtains. The room was also fully carpeted with a weird style. Finally there was an enormous bathroom on the other side. The toilet was separated by some super cute old doors with colorful glass. But the rest was nothing to remember. A Big bathtub, a wash basin and that is all. Very few towels, virtually no toiletries (there was some soap), and a vintage hairdryer fir for a museum. Internet barely ever worked. The breakfast was forgettable. Few options, not healthy, low quality. The breakfast room was also a bit weirdly decorated. The staff was nice overall. All in all, the building has amazing bones but the rest is not so nice. However, it is cheap and very well located, so the decision is yours.

"Great value 3 star hotel"

5
30/12/2015

We stayed here on our way down to Spain and found the hotel to be very comfortable and well located on the edge of the old city. The hotel has an olde world charm, rooms are large and the front desk very helpful. Would definitely stay here again.

"Classic 3-stars hotel"

3
15/12/2015

As the title goes, this place is not more and not less than a standard 3 stars hotel. Very good central location (even though I could't find the hotel's main entrance from the street), affordable prices and lovely front desk lady who literally guided me via mobile when lost in the old city centre. However, the rooms do not offer many comforts which are now standard in other hotels belonging to the same category and thereofore should be modernized. The bed was hard and the bathroom small. The breakfast salon is cheerless and the food nothing fancy. Free (small) private garage.

"Excellent Town Centre Hotel"

5
20/11/2015

Stayed here for one night as a stop over driving back to the UK from Spain. The hotel is really well placed with plenty of restaurants within easy walking distance. Our room was spotless, quiet and in the distance we could see the Pyrenees. Breakfast was plentiful witter a wide choice of food. I would certainly stay here again.

"Great"

5
18/11/2015

We stayed for a night it's a great hotel our room was large the bathroom was above average size nice beds and a good safe car park Nardia booked us in she was the best the restaurant food was good value and local wine was nice I'm looking at booking again and don't forget breakfast it's lovely

"Best Western Continental (Pau) Excellent value!"

5
08/10/2015

This hotel represents excellent value. It was within the downtown area for easy walking access to the sights. Rooms were comfy and the staff were excellent. The breakfast buffet was sufficient - but not in the huge American style.

"A delightful hotel"

5
01/10/2015

This charming hotel offers large, elegant rooms, a lovely breakfast, a perfect location, and friendly staff. They accommodated our group by preparing a special meal for a party, and assured everyone was comfortable throughout the stay of three days.

"Great location in the heart of Pau"

4
01/10/2015

The Hotel Continental is conveniently located in the heart of the old city, in walking distance of the Chateau Henry IV. Lots of great shopping and restaurants, also in easy walking distance. It is an older property in the "grand old hotel" style, that has been updated to include ensuite bathrooms and elevators. You get one old-fashioned key that you can leave at the front desk when you go out. There is a nice lounge off the main lobby where our group of about 20 people who had arrived separately was able to gather and plan who was going where with whom. The decor is a bit dated, and the stairway carpets are kind of worn, but the place is kept quite clean and decent. It is also nice and quiet, despite being right downtown. The restaurant was closed the Sunday evening when we all arrived, but they had agreed (in advance, of course, we didn't just show up) to open up for us and serve us dinner, which was excellent. A full, hot breakfast is included, and, in good old Best Western style, we could get scrambled eggs and sausage - the only place during our three-week trip through France that this was an option. Complimentary tea is available 24/7 in the lounge off the main lobby. The free in-room wifi was a bit spotty, but it worked enough of the time for our purposes. Free parking in a secure garage about a half-block away. The front desk gives you a code to enter. The entry is quite narrow and the number of spaces is limited, but we managed to get our rented Fiat in and out without damage to our own or other vehicles. It helps to have a second person with you to get out and guide. If there is no more space you are allowed to block others as long as you leave the key at the front desk so that it can be moved to let others out. We didn't need to do that and didn't observe anyone else doing it during our stay. Because old city Pau is a maze of one-way and closed-to-vehicles streets, it was quite tricky to get to the hotel the first time. The GPS directed us to enter such a closed street. With great difficulty and much swearing, we managed to find another way around to the hotel. The front desk staff told us to ignore the "do not enter" signs and when we followed a friendly resident of Pau back to the hotel one time, she went right in against the "do not enter" sign, too, so I guess that's allowed in order to access the hotel.

"Great hotel"

4
27/09/2015

Fabulous hotel well positioned in Pau. We had a lovely greeting at reception and a scenic walk was suggested to us. The rooms were large and quiet. The breakfast was also good value. Pau is a delightful town to visit. The hotel also had parking near by.

"Marvellous"

5
08/09/2015

The position is perfect, just touching the town centre. Quiet and peaceful at night. Welcome excellent from mulitlingual staff. Rooms spacious and clean. No air con, but silent fans do the trick nicely. Mini-bar with NORMAL prices if you wish. Nice bath/shower room. Breaffast excellent, restaurant attached first class (shut Sunday evening).

"Great hotel to stay in Pau!"

5
21/08/2015

Beautiful old building, old world charm, rooms were spacious and stunning. The Staff were amazing, very friendly, and helpful. Breakfast every morning was delicious, great location, within walking distance to shops and restaurants. Good value for money. Nice part of town. Would definitely come back again!

"Lovely hotel in a beautiful city"

5
04/08/2015

The hotel is perfectly situated for walking around Pau, we wish we'd stayed longer. There is parking nearby, go to reception and they will show you where it is and give you a code, it's easy to find once you know how! We had a nice big room on the fifth floor and the view was lovely, we could even see the Pyrenees! Excellent value for money and e staff were superb too.

"Beautiful olde worlde charm"

5
02/08/2015

Loved this place, in a beautiful building which is full of period features (especially in the common areas). The bedroom was enormous with a sofa & 2 chairs. Looked out on to the back of the hotel which is a bit shabby, but compensation in the form of the Pyrenees rising magically in the distance. Bathroom very nice, although having a shower over a corner bath is not the safest arrangement in the world, would have much preferred a walk-in shower. Staff were very friendly and helpful. Lovely breakfast with a huge range of different foods. Parking in a basement garage a few doors away from the hotel, might be difficult to get a place at busy times.

"Visit for Pau GP"

4
30/05/2015

Located very central to downtown. Walk everywhere. Rooms very large by Europe standards. Clean. Good wifi. Solid breakfast. Excellent hotel. Parking is a bit of a pain but not a significant issue. Highly recommend.

"Not a lot of effort"

2
27/05/2015

Stayed for three nights with friends. Room ok, windows have a low sill and while a bar is across the bottom still dangerous for children, windows and shutters need replacement and overall hotel needs investment. Carpets on stairs are threadbare on steps. Breakfast poor and no effort from staff in restaurant to understand English as it would result in extra work in having to fry or poach an egg or to so better play dumb. Reception staff very helpful though and great location which perhaps has resulted in complacency from management.

"Excellent"

5
06/04/2015

Hotel was above expectations. Excellent experience. Very fancy Historic hotel with the most friendly service. Rooms were very comfortable, spacious and beautiful. Location was within a quick walk to the castle and old town.