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Best Western View of Lake Powell Hotel, Page

716 Rimview Drive, 86040, Page, United States - See on a map
Best Western View of Lake Powell Hotel - Welcome to the Best Western View of Lake Powell Hotel. Enjoy dramatic panoramic view of mother nature from our veranda. Watch spectacular nightly sunsets from your room or from our veranda. The Best Western View of Lake Powell Hotel is ideally located in the center of Page. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Voted 'Best View' hotel in Page-Lake Powell, AZ. *Generous Hot Breakfast included served daily* Do you feel the need to be in a beautiful expansive space with magical landscaping? We are the right hotel for you with breathtaking views and spacious public spaces. Downtown location with BOAT PARKING. Perched high along scenic western rim with unobstructed area view plus all the conveniences of food, shopping, and cultural activities. When heading to Horseshoe Bend, make sure to stay at a comfortable Page hotel that offers all the amenities of home. Is Antelope Canyon calling? Guests checking the Grand Canyon off their bucket list or with plans for water recreation at Lake Powell consider this Page hotel a genuine escape. Spacious, air-conditioned rooms provide a welcome respite after a day of outdoor adventure. Biking, hiking, picnicking and jet skiing can take a toll. Every outdoor enthusiast deserves a luxurious night’s sleep. Enjoy an amazing sunset view casting over western skies of Glen Canyon Recreation Area and Lake Powell from a quiet, comfortable guestroom or from hotel's veranda. A concierge service is on hand to make reservations for the Colorado River daily float trips, Rainbow Bridge boat tours, Unique Area hiking trails, and Antelope Canyon activities. The property is very close to Horseshoe Bend, Lake Powell and Antelope Canyon, three of the most popular nearby destinations. Visit the hub and spoke center of North Rim Grand Canyon, just a short drive away, or the South Rim Grand Canyon. With Zion, Bryce and Monument Valley national parks surrounding the Page hotel, guests can explore everything this stunning region has to offer. A fishing expedition is the perfect way to relax or book a photography workshop to sharpen your skills. We are located within walking distance of Page’s ‘main street’ Lake Powell Boulevard, which has many great restaurants and stores to purchase souvenirs. Due to healthy restrictions, select services are modified.

Best Western

View of Lake Powell Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Golf
    Golf
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2015
Travelers Choice 2022
 
based on 2105 guest reviews
NOTE ISSUED
Excellent
781
Very Good
675
Average
335
Poor
173
Terrible
141
REFER TO NOTICE
Business Business
33
Couples Couples
860
Family Family
654
Friends getaway Friends getaway
254
Solo travel Solo travel
59
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"POOL CLOSED"

3
rebekah s, Grand Rapids, Mi 10/05/2022

The pool is closed I'm very disappointed. After hiking a long day in the canyon and going out to horseshoe Bend I wanted to cool off in a pool but it is closed. Other than that this is a comfortable big room. The view is weird I thought I would see a view of the lake which is indicative of the name of this hotel but I see no water outside my window

"Nice Location"

4
User 03/05/2022

Great spot to land for 1 night. Needed a few upgrades in the room but the staff was very friendly and helpful. The breakfast had a lot to choose from and was very well kept and clean. There was a lot to do nearby as well.

"Great place to stay"

5
andrewosbrink, Corona, California 02/05/2022

Friendly service clean rooms, nice breakfast with pleasant staff. This hotel is conveniently close to touring adventures and lake activities. Highly recommend the Antelope Canyon tours or a boat ride on Lake Powell

"Girls Stay at Best Western Lake Powell"

5
User 28/04/2022

Had a great stay at this hotel from start to finish. The service was great and very helpful with directions and recommendations to local attractions. The view is amazing at sunset and sunrise. The hot breakfast included was delicious with great service. Pedro, Falene and Callista should be recognized for their wonderful service they provided. 12/10 would stay again!

"Quiet Place at the Right Location for the Right Price."

5
alberto927, Parkland, Florida 27/04/2022

The reception ladies were superb. They wore masks as they are protecting us and themselves. Very courteous and efficient. The room is very clean: the beds, bathroom the non-carpet floor, parquet like (easy to clean and disinfect) is a plus. All is very good condition. They have free coffee in the room (Keurig machine). The TV is big and the desk has two levels. The WIFI is strong and did not disconnect overnight. The breakfast is decent with the usual (Scrambled eggs, sausage, potatoes,, oranges yoghurt, etc) . The breakfast area has a terrace overlooking the desert. Overall a great value.

"Pass on this place"

2
User 22/04/2022

Booked a room with a "lake view". Arrived and had a view of a tree and road. No lake. Asked at the front desk to reimburse me for the upgrade fee for the lake view. Receptionist said she couldn't do that and to email corporate. Not sure why there isn't a lake to see but if there isn't water due to drought, don't advertise a lake view. I am not sure the reason but am guessing that may be it. Room had a very odd window between the bathroom and sleeping area. Not sure of its purpose but what I can tell you is that when someone gets up in the middle of the night to use the bathroom, the minute they turn on the bathroom light, it shines directly into the room where everyone is sleeping. Woke everyone up. We then had to use the flashlight on our phone to use the bathroom. At least put a curtain on this failed out of place window. Only good thing was the breakfast, hence the two stars.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your feedback. You are correct that there is a severe drought in the area. The drought news is well known and documented. The hotel and many of our other guests openly share this news including showing pictures of the disappearing Lake Powell on many platforms including this one. We are sorry the drought impacted your viewing pleasure. We hope the drought will end soon and that the man-made reservoir level will be raised again. Meanwhile, we hope you were able to enjoy the panoramic desert landscape that can be beautifully viewed from the hotel. The vastness of layered landscaped buttes and mesas are dramatic witness to God's work. Many believes its spectacularity dwarfs the man-made Lake Powell. We hope to see you again.

"Fabulous Location!"

4
User 22/04/2022

The view rooms at this hotel are worth the additional cost. There are also views from the pool area, breakfast patio and lobby patio. Breakfast was great with many options. The hotel was walking distance to restaurants and shops, and a 10 minute drive to Antelope Canyon and Horseshoe Bend. The staff were amazing and very friendly. We would stay here again!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are delighted to learn you enjoyed our location and enjoyed the view from our hotel. We look forward to your return.

"Busy Hotel with Great Breakfast but Poor Front Desk Experience and No Hot Water"

3
tomwZ9838FY, Goodyear, Arizona 21/04/2022

We were greeted upon checkin in a very lackluster manner. Not impressed for an Elite Membership. When we got to the room, the top cover had a dirty spot on it and we requested another which came about an hour later. The breakfast was very good and the folks providing that service were exceptional. We liked the hard wood composite floors and the rooms were clean. The hot water did not work on Day 2 so no hot showers. Although they were busy as hell, this was the poorest BW experience we have had a quite awhile.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We are always making improvements. Please come again to experience our regular upgrades.

"Staff was very helpful"

5
User 21/04/2022

Christine, Pedro, Emily, Christine,Falene and Callista were over-the-top helpful and kind. The room was clean. Beds were perfect and the pillows were super comfy. Definitely recommend the breakfast sausage.

"Great views very kind staff"

5
E744NEmichaelm, Reading, Massachusetts 17/04/2022

Hotel overall is near all the things you want to do in this area. Showers are a bit weak. But clean rooms and the staff was nice. Shout out specifically to the breakfast room team. They made my little guy's birthday request extra special. Pedro, Christine, Falene, and Callista. Thank all again !!!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate you. Please come again.

"Rude staff"

3
User 17/04/2022

Check in staff is slow and rude. They gave us a room the did not have privacy out of the window making it irrelevant that there was a view. They do not clean the room unless specifically asked and are rude about it. Breakfast is okay. Noise from kids running around upstairs until late. Most lasting memory was just how incredibly rude the check in staff/front desk was on three separate occasions.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Blake B., I am sorry for your misunderstandings. During age of Pandemic, the hotel protocol is to give our guests the option to service their room during their multi night stays, because not everyone feels comfortable to have staff enter their living quarters. In your case, you did request service; however you had personal belongings all over the beds. Our cleaning staff are trained to not touch or move personal items, because some people do not like others touching or moving their personal belongings. Thank you for your understanding.

"Wonderful hotel!"

5
Jet18191200609, Carthage, North Carolina 09/04/2022

Wonderful hotel! Staff is extremely friendly and helpful! Always a great sign when you can not check in early due to “ we are cleaning the rooms” and when you get the call and your room is ready, walk in to hotel and room and you can smell how fresh and clean the hotel is!! And find out that is comes with a buffet hot breakfast that is wonderful !! This hotel is amazing!! Thank you to Christine, Pedro, Falene and Calista for making our stay wonderful!! Page is a beautiful city with so much to offer.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for recognizing our housekeeping staff for their diligence to correctly clean rooms. We appreciate it. Please come again when you are back in the area.

"Great location, great value"

5
User 08/04/2022

The hotel was nicely situated with a great view and close to restaurants. Room was clean and comfortable. Staff were friendly, courteous and helpful. The breakfast was included daily and included a good selection. Just wish we would have had a room with a view otherwise we had a great stay.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your stay with us. Please come again and reserve one of our view side rooms. We look forward to your return visit.

"Great Breakfast! Comfortable stay."

4
rwtimmer, Michigan Center, Michigan 07/04/2022

Very nice place. Price was very reasonable. Breakfast was excellent and far better than many other hotels. I really appreciated that. Reason for the 4 stars was the air conditioner/heater. Unfortunately it made a variety of noises which made sleeping a little difficult. Despite that, i would still stay there again.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are glad to hear you enjoyed our full hot breakfast buffet. Please come again.

"Great Value for the Price"

4
Sassbarilla, Huntington Beach, California 05/04/2022

Loved having breakfast included in the room price. Good selection of items and fresh fruit. The front desk was very accommodating. Was traveling with another friend as they made sure to give us rooms next door to each other in a quiet area of the hotel. Wish we had more time to use some of the other amenities such as the pool. Would definitely recommend this hotel to my friends.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Terrible customer service, no pool, dirty hot tub"

1
batis2a, Paris, France 05/04/2022

Had to postpone a previous trip due to Covid restriction, getting refunded by all hotels along the way except this one who issued me a voucher. Had to call to book again and got told voucher would apply, even though it would then expire just before the actual stay because it was valid at the time I called. During our actual stay, management refused to apply the voucher because it had expired and charged the employee who had applied it in their system. Also, swimming pool was closed and hot tub was disgustingly dirty.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Mr. Baptiste, I am so sorry your friend, Mr. Cornuejols was not able to apply his pandemic credit and resulted to your biased review.. The voucher he tried to redeem states it is good until March 19, 2022. The voucher was good for 2 years. Your group's reservation was for April 22, 2022. It is also the day Mr. Cornuejols tried to redeem the voucher. When he made your group's reservation for April 22, 2022, He should have known or checked voucher expiration date. If he was unsure whether the hotel would honor an expired voucher, he should have contacted the hotel. He did neither, but to take a chance and unfortunately, he (and apparently you as well) got disappointed. Expiration date is a contractual term and should be taken seriously. When terms are not met, there are consequences to live up to. I am sorry your friend missed his timeline; however, the hotel is not the one to blame. Please hold your friend accountable to pay attention to his future contractual terms to avoid disappointments. Thank you for speaking up for your friend. We understand you value your friendship with him.

"Location and view"

4
bookworm8, Memphis, TN 03/04/2022

The hotel is located near restaurants and has a great view from its deck. We enjoyed our rooms, and the hot breakfast was nice. The staff were friendly. It was a great value for the price. I would definitely stay here again.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We value your business. Please come again.

"Horrible"

1
Jayann77, Litchfield Park, Arizona 31/03/2022

We asked multiple times for a shared room with a door inbetween but the tv stand was so long that it blocked the joined doors and we were unable to open it. Also the front desk staff were rude and the manager was not a available. Also I was give a business card with the wrong contact information when I asked to speak with the manager about my complaint.

"Excellent stay, breakfast and service"

5
gopalakg, Troy, Michigan 29/03/2022

We had one night stay, enjoyed spa pool , breakfast in the morning and service was great. The Resturant's are very near by, The shopping center including Walmart is close by. Overall we were very satisfied with our stay and highly recommend based on our experience

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We are so happy to learn you had an excellent stay. Please come again.

"Great location in center of Page"

4
LindaMCincinnati, Phoenix, Arizona 28/03/2022

This is a very central location in Page, close to many restaurants. It has a stunning view of Lake Powell. The beds were comfy, pillows a little too poofy for my taste. Good breakfast. Very clean. Somewhat noisy but everyone settled down pretty early.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We are happy to hear you enjoyed our hotel's location....a central location with great view of Lake Powell surroundings. Please come again.

"Some great perks!"

4
User 27/03/2022

The view and breakfast made it worth it! Although Lake Powell has very little water the view was still great. Breakfast had lots of options for everyone in the family. Was also very quiet and it was a central location.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We are happy to hear you enjoyed our full hot breakfast. Please come again.

"Grand canyon trip"

5
User 27/03/2022

We stayed on our way back from grand canyon. It was a fast check in even as busy as they were. It was clean and breakfast was great. Staff was nice and friendly. Fast checkout. Overall a good stay. We would stay here again on our way through.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for your kind review. We appreciate your stay with us. Thank you for recognizing our staff's efforts. They try their best....always.

"Walls are paper thin!"

1
User 19/03/2022

We are on a family road trip and not looking for anything fancy and when we arrived the Hotel looked a bit older but clean. First night was ok. Second night was a nightmare. The walls are so thin in this hotel that you can hear people sneezing in the next room. They must know because they put up signs to be quiet after 10pm. The kids went to sleep and we were watching TV when the people next to us came back to their room around 10:30 and made so much noise the kids woke up. My husband yelled for them to be quiet but it took an additional few times for them to shut up. We all finally settle back down and more people come back and are even louder in the hall. It went south from there and the loudest person claimed to be the night manager. It totally ruined our day and made us exhausted for our planned excursions the next day. I would only recommend this place as a last resort or for people who can sleep with a lot of noise.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry you did not have a good stay at the hotel. We ask guests to contact hotel front desk regarding noise complaints and to not directly confront neighboring rooms. Sometimes, direct confrontations may upset neighbors and can escalate and worsen the problem between neighbors, such as it did in your case. We are sorry for your experience.

"Wonderful hotel with great service"

5
juditv762, Columbus, Ohio 19/03/2022

With our adult daughter we spent 4 nights in Page, AZ at the Best Western View with Lake Powell just prior to Thanksgiving Day in 2021. The room, the bathroom, and all the public areas were immaculately clean including the bed sheets and towels as well. The breakfast was excellent with great selection every day. People working at the hotel were very friendly and professional. About 30 minutes after checking out, I received a call from hospitality that they had found a little box in the room. I realized I had left my small jewelry box with my earrings in the bathroom. I was very grateful for the honesty of the hospitality workers and the notification. We went back, and after I signed a sheet that I received back my belongings I was reunited with my favorite earrings. Thank you very much!!!! We will be back and I am referring friends and family to the hotel when they are in Page.

"pass this one by"

3
DennisO636, Coram 10/03/2022

Not a very friendly staff. If you want to be awakened by bathroom light shining in your face from the strange window placed in the wall then go here. The rooms are dated and stuffy. Soft bed, lumpy pillows.Breakfast average at best. There are better places for the same price.

"GREAT place to stay! Room, breakfast, view, staff were all wonderful!"

5
User 10/03/2022

Room was great-comfortable bed. Breakfast was awesome-lots of choices! I really liked the 'patio' where we could sit and read/enjoy the view of the dam and scenery. Staff seemed to go over and above. Would definitely recommend staying here if in Page, AZ. This place made our stay here even better!

"Review of breakfast staff"

5
User 28/02/2022

Christine, falene, Callista, and especially Pedro we're great for Continental breakfast this morning! Pedro was very sweet, talkative, and friendly! Food was all very hot, many options, and everything was readily available.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are happy to know you enjoyed our breakfast service and variety served. Please come visit again.

"Exceptional Service"

5
User 21/02/2022

Best Western is Very close to all the nearby places. Very good staff. Good view of lake powell. Very good Hot Breakfast with excellent service. All the amenities are exceptional. Internet is fast and fitness center is up to date. Overall a Great package.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Please come again.

"Super Helpful and Friendly!!"

5
User 17/02/2022

Very clean, and every employee is very conscientious in regards to masking and keeping things spotless! Best part was during an amazing breakfast, Pedro (Christine) gave me many helpful tips for the best stops I should make ! I went on this trip solo and very last minute so his kindness was very much appreciated!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your stay with us. Please come again.

"Clean, quiet and good value"

4
MiddleMillie, Washougal 13/02/2022

The staff was very welcoming, helpful and responsive. Rooms were clean and well equipped even though the hotel is not new. Breakfast had lots of good variety, and the area was kept very clean. We would definitely stay here again. It is close to lots of good hikes and scenery.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your kind review. We appreciate your stay with us. Please come again.

"Don't fall for the look or lake view"

1
ae1696, los angeles 27/01/2022

It looked good on the AD and the price was good for a great location. This hotel smelled as i entered and the guest room is old and dirty. I was very disappointed. There was a big stain on the blanket cover. Didn't want to sleep there. Towels were worn down. Worst -Best Western hotel ever. However, the breakfast was very good.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Ms. Jeong, I am sorry you did not have a good experience at our hotel. Your guest room decor is the same as what you saw in your booking pictures. The night auditor offered to change you to another room, but you and your son didn't want to change room. You didn't mention about another other issues including at check out. We are sorry we were not the right hotel for you. We wish you well.

"Loved the outdoor spa in winter!"

4
cailydo, Winona, Minnesota 19/01/2022

Room clean, if a little strange to have a cheeky peek-a-boo window from the bathroom to the bedroom. We really loved watching sunset from the heated spa! Breakfast was standard and just fine for a basic bite.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your stay with us. Please come again.

"Unfriendly Female Front desk staff"

3
User 14/01/2022

Upon check out i wanted to change the payment method, the front office was un able to do this. Also unwilling to help with this, did not want to call manager. Or assist, told me to leave the hotel. All of this as a Diamond select member, pls instruct staff better.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Mr. Catellani: I am sorry for your experience at the front desk. It is my understanding that after checkout, you called and informed us that you had a travel card to apply. The front desk asked for a printout/email of the card so that they could process a refund to your card and apply the travel card. She was not able to immediately address the issue on the phone as travel cards are processed on a different system. At this point, she was given a hard time and was addressed extremely rudely. Your card was indeed applied, but not at the moment you demanded. Please understand that every business is short staffed at this time, and we are doing our best to accommodate everyone. Thank you for your understanding.

"First Time Staying In Page"

5
jmichali80, Fremont, Utah 09/01/2022

It was New Years Eve, we had an emergency and had to get a hotel room same day to drive back to Utah from Phoenix and needed a mid point to stop for the night. The price was so good and the rooms were even better. The establishment was clean and friendly.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Sightseeing tour of Page , AZ"

2
shahnoork, New York City, New York 03/01/2022

Very shabby looking hotel , needs updating . Staff is friendly and location is good . Breakfast is below standard and very old baked goods and there are non refills on the Buffet . Staff is clearly overworked and unable to refi the breakfast items .

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your comments. We appreciate your stay with us and we are always making improvements. We are surprised to hear your feedback on the baked goods as the supply chain right now is tight, so items hardly have any storage times. You stayed with us during the busy holiday period, so at times, it may have been hard to keep up with the buffet demand. Nonetheless, we wish you well and have a happy new year. Thank you.

"Antelope Canyon"

4
Larry G, Houston, Texas 01/01/2022

Great location to stay to take in many of the local site seeing opportunities such as Antelope Canyon, Lake Powell, and Horseshoe Bend. Also close to several opportunities in Utah. The Bird House, and Stromboli's Italian Restaurant are great places to eat.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are happy to hear you enjoyed your stay in Page, AZ.

"First Class Hospitality"

5
User 30/12/2021

Employees are top notch and very welcoming. From check in to check out the stay was great. Exceptionally clean and the breakfast was wonderful. A special thank you to Pedro for recommendations and helpful tips. Thank you!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"terrible reception"

1
User 28/12/2021

I have tried to check-in hotel around 5PM with family. They have give me room adjcent to lobby and having hotel public balcony inside room. I have requested to change room. They were not allowing change in room, asked to wait for 3-4 hours to change room. If you have to change room, you cannot check-in current room. It was difficult to wait for 3-4 hour to wait with family without room. I have requested for canecellation of booking never aggreed. Male receptioist (Traveris) was so rude for any kind of support. His response very rude, never seen behaviour like this. Requested to see manager and never happened. After waiting for half hour, offered me an lower end room without any price adjustement. After an lot of fighiting with male receptinist, finally lady receptionist helped to check-in different room. Better to stay away from it.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am very sorry for your experience. Travis usually is very helpful and receives many positive accolades. From your description, it sounds like you did not like the location of your first room, but a replacement room of the same booking type was not available for an immediate switch, so Travis advised you needed to wait, but finally, a different front agent switched you to a different room type to get you into the room sooner per your request, but you are upset by it. I am sorry for your inconvenience and the misunderstandings. We wish you well.

"It was ok"

3
User 26/12/2021

We choose the hotel for the location an view but it is very simple and basic. Bathrooms are ok. The only good thing was the breakfast. We had to ask for more towels, tv basic channels, coffee during breakfast was horrible.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We are sorry you did not like our coffee. We serve a dark roast 100% arabica ground coffee ground. Safe travels.

"Cheap but not worth the pain"

2
Chels6661, Cleveland, Ohio 21/12/2021

Internet has no connection so we were internetless that night. The hotel is cheap but guests not deserve the pain of bed bugs. You can stay if you do not mind the two aspects I mentioned. I would not stay.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Page, Arizona does not have high speed fiber optics broadband for the entire town. We are located in rural America that is 250 miles from the closest city. We do not have the same access to high speed internet as big cities, so during peak demand hours when many tourists and town people are all online. We are sorry you have to experience the digital divide on your stay in rural America. Please support Build Back America Plan. The plan allocate Federal budget that will help build high speed Internet across all of America.

"Worst Trip I've NEVER been on"

1
User 14/12/2021

5 day vacation started out with 2 days of flight cancellations and delays. This lead us having to cancel our first day at another hotel along with car rental & a couple other reservations as well as our second day at Best Western View of Lake Powell. Every hotel and reservation we booked gave us a refund, no questions asked or provided proof. Best Western asked for proof so I provided text screen shots from the airlines and emails and was told I would be contacted in a 2-3 business days. It took over a month to finally hear from anyone. I called once a week because I didn't want to be annoying calling everyday. The front desk lied to me saying Min Wang is the General Manager and is the only one who could approve my refund. After not hearing from her or anyone I asked if I could contact someone above her. The front desk told me no, that she was the owner as well and no one was above her. After several emails to Min, I FINALLY received an email saying that it wasn't her fault, that someone above her denied my request and it was out of her hands. And when I said her front desk said she was the owner, she denied that as well. I don't know what to believe. For someone who has worked in the hotel business and has friends who manage hotels, they could have made it right with several options. After I replied to her response, she put a fake auto reply saying she was out of the office for the next week. Unprofessional. I am rebooking my trip but will never book with them or any Best Western.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear DeeMo1234: After researching our records, it was determined that you had requested a cancellation a day prior to your arrival in July 2021. We received a request from booking.com and our decision was communicated to you through your online booking agent. Unfortunately, your request was outside the cancellation policy and per booking.com, "The guest will be charged the cost of the first night if they cancel after reservation." To ensure maximum flexibility in your future travels, we recommend non-restrictive reservations or to buy travel insurance.. I apologize that it was not the response you wanted to hear and an exception could not be made for you. If we do, it would not be fair to all others who abide by booking rules and there would not be a need for restrictive rate plans to earn greater room discounts. We would just offer no booking rules, because everyone feels entitled to be the exception to the rule they agreed to. As I had recommended to you, you could also take it up to your airline as well. As they were the cause of the "worst trip you've never been on". Thank you. We wish you well.

"Awesome place to stay"

5
Mari G, Calgary, Alberta, Canada 08/12/2021

Our entire stay was pleasant. From the hotel lobby to our room is very clean. Delicious breakfast was served. The front desk staff has excellent customer service. What we like the most was our bed was clean and comfortable. Microwave and coffee was available. Thank you BW!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Nice stay"

4
Thomas J F, Davidsonville, MD 04/12/2021

We were in Page to take a tour of Antelope Canyon. The hotel looks a little older on the outside but has been updated inside. Room was clean, beds comfortable. We had the best free breakfast we have had since before the pandemic. Hot foods, lots of choices. Checkin was quick, hostess at the breakfast was very friendly.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We hope to see you back in the near future.

"PERFECT!"

5
itsmejessicae, Pennsylvania 22/11/2021

Couldn't be happier with this place! Staff was excellent and location was perfect. Appreciated the 10pm noise curfew (put in place to be respectful of guests). Would definitely stay here again and would 100% recommend this place to anyone!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your stay with us. Please come again.

"Comfortable rooms, welcoming staff"

4
Lee_G_02, Philadelphia, Pennsylvania 13/11/2021

We enjoyed our stay. The hotel was ideally situated and the views were gorgeous. Our room, bed, and pillows were comfortable. The shower was spacious. The towels had clearly been cleaned/starched too many times as they were scratchy. The staff was friendly and welcoming. The free breakfast had a large variety of options and was a tasty start to the day.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate your feedback.

"Clean and spacious"

5
Laurabob52, New York City, New York 13/11/2021

Outstanding hotel located in downtown Page.rooms were spacious and clean hotel staff was excellent and helpful has a pool and sauna, plus a small gym. Breakfast is provided and it was delicious. Wide choice of eggs sausage and bacon. Oatmeal with toppings and cold cereal as well. Highly recommend this place.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We are delighted to know you had an excellent stay. Please come again.

"Sedona Visit"

5
djevans12021, Tucson, Arizona 12/11/2021

This Best Western hotel in Sedona is an excellent value. It has excellent onsite parking even for larger vehicles, which seems scarce in Sedona. the staff was very welcoming and I always felt like a was a valued guest. Our room over looked a grass plaza with picture perfect views of the surrounding mountains. they have an excellent breakfast with scrambles eggs, sausage and breads. The rooms were very nicely appointed and a peaceful escape from the bustle of Sedona. The hotel is also conveniently located to shopping and the restaurants.

"Lake View Room has no View of Lake"

4
Resort202819, Concord, New Hampshire 10/11/2021

Very clean, beautiful decor, and amazing breakfast. Balconies overlook the golf course, pool, and hot tub. Highly recommend, just wish our lake view room had a view of the lake since that's why I chose this hotel. Ok customer service. Will most likely stay again in the future.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We do apologize for the reservoir water table being low. There has been a 2 decade long drought in the region. The current drought is actually threatening the very existence of Lake Powell Reservoir.

"Great hotel at a very attractive rate"

5
User 29/10/2021

Staff was super helpful and went out of the way to notify us of an item we had left in our room after checkout. Complimentary breakfast was very good, great rooms and even greater viewed from this hotel. Had a great stay, all of it at a very attractive rate.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are glad you had a good stay. Please come again.

"Great view, location, breakfast and value"

5
DianaNYC2016, New York 29/10/2021

The exterior of this hotel is deceiving. I was pleasantly surprised to find a renovated interior and pleasant room. It is not opulent, it is a mid priced hotel after all, but it was clean and bright. The breakfast has plenty of food options, both hot and cold. The hotel is well situated and easy to find. The best part: a view of the mountains and a glimpse of Lake Powell from our room

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your stay with us. Please come again.

"Noisy with no help from management"

1
User 27/10/2021

Beware the rooms on the first floor. Little do you know, breakfast is served on the first floor and guests will begin screaming down the hallway at 5AM and won't stop past 8AM. Oh, you wanted to sleep? Too bad, says the staff. When we complained to the front desk, all we got was a "sorry" with no solution. This is completely unacceptable and honestly ridiculous as it shouldn't be too much to ask that we not be awoken by other guests at such an hour with no assistance from management. Nothing but disrespect as we try to get a good nights sleep on vacation.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am very sorry to hear you did not like your room location. We have hallway signs asking guests to be respectful of noise in hallways. Unfortunately, not all guests abide to the request. The hotel is not able to monitor individual guest behavior and activity especially when a behavior is reported after an incident had already occurred without name or room number. We appreciate you for letting us know; however, in the future, name and room number or calling the desk to advise of the problem in progress would allow the hotel the opportunity to resolve the problem prior to your check-out. Thank you.

"Perfect Page Hotel !"

5
bluegrasspirate, Lexington, Kentucky 25/10/2021

My first stay in Page,Az was perfect ! Our room was clean and Yes, the view was amazing ! 2 staff members were worth mention : Falene and Pedro were so accommodating and customer friendly. They worked downstairs during breakfast and I just wanted to Thank Them for all they have had to endure during this past year of hardship upon The Navajo Nation ! I recommend this property, as I would have a hard time staying anywhere else in Page !!!!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come stay with us again.

"Great stay, great location"

5
chrisully11, Albany, New York 24/10/2021

Just had a quick one night stay here, but was very impressed. First of all, the front desk staff were both helpful and friendly, going out of their way to make check in fast and easy. They made a great impression! The room was nice, clean, and comfortable. Free breakfast buffet was good too. The location was also great, right off the highway, but also close to plenty of places to eat. I would definitely recommend this place!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Overpriced stay"

2
cabeja, Dundee, Florida 10/10/2021

$200+ stay I would expect the place to be brand new. The rooms are very poorly decorated, the sheets are stained, the cable tv loses signal every 4 mins. The breakfast though is pretty sub par but compare to most bfast being served because of covid this one is a little better.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry we were not the right hotel for you. We wish you well.

"Beautiful Best Western"

5
User 09/10/2021

I have stayed here before and booked it again when I knew I was going to be in the area. The location is beautiful and the view is amazing. The staff is professional, friendly and helpful. The included breakfast offered a large variety of foods, drinks and breads. The beds were amazingly comfortable.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your return business. Please come again.

"Lives up to the reviews"

5
User 08/10/2021

We had a great stay! So affordable and that does not mean "cheap" Great breakfast (included) The staff were friendly and helpful. There is no real "view" of Lake Powell...water levels are low. The location is well situated to see all the top sites. Horse Shoe Bend, Glen Canyon Dam, Wahweap Overlook with a great view of Lake Powell. Canyon X for a slot tour...Have fun!!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for sharing your experience with others. We appreciate your stay with us.

"Good, Clean and helpful staff"

5
User 03/10/2021

The view and room was very nice and a great rate. The included breakfast exceeded our expectations and the Hostess Falene was cheerful. Pedro and Tina were helpful and pleasant. The food was great and quite a variety. Thank you to all who made our stay enjoyable.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Please come again.

"Wonderful hotel. I will stay here again"

5
herringtonanne, Castle Rock, Colorado 02/10/2021

Wonderful hotel. I will stay here again. Hotel sparkled inside and out. All employees were very cheerful and helpful. Rooms were clean and comfortable. Breakfast buffet was fresh, nutritious, and very flavorful. Outdoor pool was very inviting

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. I'm happy to hear you had a wonderful stay. We look forward to your return stay.

"Not the “Best” Western"

2
Carl S, Indianapolis, Indiana 28/09/2021

First ….the good. You are in Page Arizona! You are likely visiting because of the three attractions, Lake Powell, Horseshoe Bend and Antelope Canyon and this hotel is very conveniently situated basically equal distant from all three. The breakfast staff, including Pedro, Tina, and Falene at the hotel, were very friendly and accommodating and the breakfast buffet was very nice. As seasoned travelers who have frequented the Best Western chain over time as well as multiple other hotels, we were very disappointed with our check-in process. The greeting we received was unfriendly, unkind and certainly not welcoming. As road weary tourists driving for hours to arrive at the hotel, we hoped for something more than we received. The front desk individual we dealt with almost seemed put out by our presence and dismissive. After being told that it could be hours before our room was ready, we checked our luggage and drove to Walmart only to get a call 15 minutes later that our room was ready. Below is a picture of our “ready” room. Requested directions were handled in a curt fashion and the list of recommended restaurants close by didn't even include the really good fine dining restaurant , The Rim View, which will be very positively reviewed separately,located basically in their parking lot. The reader is invited to look back on any other reviews we have left, lest it is felt that we are routinely complainers. We thought long and hard about these words and felt that it was necessary to share this experience for others. The check in process matters and sets the tone for the entire stay however short or trivial. With only a handful of thousand population, this small community has over 30 hotels. There is even a Best Western Plus basically across the street. Fortunately the other four hotels we stayed at during our trip left us with a much better taste in our mouth.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Carl S: I am sorry for your check-in experience. Our record shows you checked-in at 12:50pm. Our regular hotel check-in time is 4pm., so when the desk clerk called you 15 minutes upon check-in, she was actually trying to get you into a room sooner than later. I am sorry her action was misinterpreted for anything other than being helpful. However, my understanding is she did try to call you back and spoke to your wife to apologize for any misunderstandings. We are always finding ways to improve. Thank you for staying with us. We hope you will come back and stay with us again.

"Great stay for great rate"

5
User 28/09/2021

We are still trying to understand how the best night we had do far was one of tge cheapest too. This hotel had exceeded our expectations it was so accommodating, clean and had great breakfast too. Wevwill choose BW more often in the future.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Great stay!!!!"

4
Vacation285700, Tucson, Arizona 27/09/2021

Katrina checked us in and is kindest most helpful person. She gave us great recommendations for things to do and places to eat. The hotel room and bathroom was clean. The lobby smelled so nice and was consistently being cleaned. The pillows were really hard but the bed was comfy. The breakfast was average but Katrina made sure everyone was wearing masks and gloves when serving themselves. Made me feel comfortable when eating in a group setting.

"Very clean affordable hotel"

5
User 25/09/2021

We were very pleased with our recent stay here. The room was nice & modern. The staff interactions that I had were pleasant. The breakfast buffet had a nice selection, but I would have preferred it to be less of a buffet & more of a staff handled brown bag service in the midst of Covid. No issues at all!

"A Room With a View"

5
Sacreole, Sacramento 22/09/2021

I was quite impressed overall with this Best Western Hotel. I spent three nights at this hotel as part of a six day vacation through portions of the Southwest. My third floor room had a panoramic view of the Glen Canyon Dam Bridge and the surrounding vistas. The hotel was very clean and well maintained with ample parking. It's situated just above the trailhead to the City of Page's scenic Rim Trail. The public areas such as the pool/spa and second and third floor balconies were accessible and relaxing. I appreciated the complementary breakfast service with hot and cold meal offerings. There were only a few minor issues. One day, housekeeping didn't place fresh washcloths in the bathroom, so I had to request some and was only given one. The other issue concerned the check out experience. The front desk staff appeared to be dismissive and did not provide me with my folio. I had to call to request a copy of my folio several hours later, which was forwarded by email. Overall, this hotel was an excellent value for the amenities, service and location.

"Great Value"

5
Y420VHerinp, Corona, California 22/09/2021

The room we had was clean and had everything we needed. The small refrigerator and microwave were nice to have. The breakfast variety was good, especially for the level of hotel. The location was worse than for exploring the activities in the area and the BBQ place in town is not to be missed. Every single employee was nice and friendly. I know so many hotels are short staffed but I never felt that during iur

"Grand Canyon and Beyond."

5
User 21/09/2021

This hotel was wonderful especially the breakfast staff! Bill, Falene, Christine and Pedro were helpful and so friendly during breakfast Pedro spent time with us each morning talking about places to see in the area. We appreciated his taking the time to give us a local's perspective for our travel destinations. Probably the best breakfast we've ever had at a hotel.

"Helpful Staff"

5
User 19/09/2021

My husband has lactose intolerance so he couldn't eat most of the provided breakfast. However, their staff, particularly Falene, Tina, and Pedro, were very helpful. They gave us alternative options and allowed my husband to pack his share so he can eat later in the day as we continue to explore the many beautiful sites in the area.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We appreciate you recognizing our amazing staff members. Please come again.

"Cozy and Friendly"

5
User 12/09/2021

We spent one night at this lovely hotel a few months ago while visiting. Hotel staff were very accommodating and friendly. We were greeted on arrival and had no problems checking in early afternoon. There is a cozy main lobby where coffee, tea, and water are available with plenty of indoor or outdoor seats to see the view. The room was clean and quiet. Breakfast was delicious and the space offered photo opportunities. Shoutout to Pedro for chatting with my fiancé and I during our stay and sharing recommendations. Would highly recommend this location to anyone passing by!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for choosing to stay with us in Page. We appreciate your business. Please come again.

"Wonderful stay!!!!"

5
User 04/09/2021

I spent three nights here recently and had a wonderful time!! Everyone was so kind - especially Falene! She was amazing. She was so welcoming and gave me such good recommendations on things to do in the area. And she taught me how to use the pancake machine. That's right - they have a pancake machine at breakfast. My room was lovely, the view was great, the pool was awesome, and the great breakfast was a total surprise. The entire building was spotless and Covid protocols were being carefully followed. The value was excellent. But the people were the best part. I highly recommend staying here.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for your kind words. We appreciate your stay with us and we hope to have the pleasure to serve you again.

"Comfortable Stay and Great Staff"

5
debh31, Tucson, Arizona 04/09/2021

Overnight stay after long road trip. Great value. Lovely location and views. The staff from check-in to housekeeping and breakfast crew were superb. The included hot breakfast buffet with varied offerings was nicely done and much appreciated. Friendly, efficient, and appropriately health conscious about Covid management. The room was clean & comfortable with nice amenities. Have been long-term patrons of another hotel group but, based on this experience, we will be considering Best Western for future travel. ESPECIALLY THIS ONE!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Great Value, Great Views !"

5
20RobertC, St. George, Utah 02/09/2021

This Hotel is an Excellent Deal! I booked this reservation based upon the great rate and the location. I felt some degree of comfort with the excellent reviews of this property , and I was not disappointed. The Hotel is Very Clean, Quiet and well-maintained. The staff was very friendly and professional. The excellent view and the super breakfast buffet were icing on the cake. The full service breakfast was excellent and a great value (a throw-back to pre-Covid days). The breakfast staff was very friendly and efficient. If you enjoy swimming, the swimming pool is quite nice for a property of this size and has a resort-like feel. Overall, highly recommended.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for sharing your positive experience at our hotel. Our team works hard to maintain and clean and comfortable stay for our guests. We appreciate your recognition. Please come again.

"Great Hotel"

5
User 01/09/2021

Though I was only there for a night. The front desk people were courteous. Any employee I came in contact with was pleasant. The location was great. The views were very good. I didn't use the ementies dues to me having an early tour and having to get there. Breakfast starts at 6:30.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Fell in love with page thanks to BW and its staff!"

5
User 30/08/2021

Amazing time in page! We don't want to go home. So much to see, so much to do. Everyone at the BW with the view were amazing. They went super out of their way to make us feel at home and as if we were part of page. HUGE shout out to Bill, Falene and the one and only Pedro. Met Pedro on our first morning here and he was super friendly and informative. Felt like we knew each other a long time even though we just met. Pedro sent us on some amazing local adventures and honestly if it wasn't for him we would have never found some of the iconic spots he sent us to. Best western with the view is lucky to have such a dedicated and loyal staff. They went above and beyond and surpassed any expectations I may have had. Honestly one of the warmest, friendliest , down to earth hotel Iv ever been to. Everything was clean. Breakfast was awesome. We will be back Love Bryan and Ashley

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for sharing your service experience at our hotel. Our team works hard to deliver a friendly and comfortable stay for our guests. We appreciate your recognition. Please come again.

"Great hotel!"

5
940irishe, Traverse City, Michigan 28/08/2021

We very much enjoyed our 2 night stay with 2 other couples. Everything was top notch, clean, staff were friendly and helpful and hotel didn't have that 'tired' look that many get. When we booked they said they were doing continental breakfasts due to covid but when we stayed we were pleasantly surprised that they were no serving a beautiful hot buffet breakfast. Lovely. All day coffee & tea in hotel foyer was also much appreciated as was the variety of enticing indoor and outdoor seating options for mingling with friends. Only word of warning for those counting on a "heated" swimming pool: they advertise that this is the case but that is a stretch. Our stay was during sunny August but the pool was too cold for me to get fully immersed. However I did enjoy the hot tub. Other braver souls though, were swimming but "heated" I think means by the sun only (if you're lucky). Overall a great stay and we will surely return with more friends.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We appreciate your feedback. Please come again. We look forward to your return stay with us.

"Outstanding"

5
linloutravelbug, Denver, Colorado 13/08/2021

Called Best Western last minute after a bad experience at another place across the street. The staff here was so accommodating. Our concern about cleanliness, plugs for our phones, quiet accommodations were allayed. We were provided an outstanding room, very clean, quiet and included an amazing buffet breakfast. Would stay here again anytime. This place is a great representation of Best Western and I plan to use Best Western again wherever I travel.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are delighted you had a great stay. Our team works hard to deliver a friendly and comfortable stay experience for our guests. We appreciate you for being a fan of BW hotels. Please come again.

"Best on trip"

5
User 02/08/2021

Really enjoyed the beautiful view, convenience to sights and well appointed. It was our first hotel on a recent trip and no one else measured up. The breakfast was great and all the staff friendly and helpful. And it was the least expensive!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your kind review on your stay. Please come again.

"Perfect hotel for a getaway to Page!"

5
miriamly, Amman, Jordan 29/07/2021

Thoroughly enjoyed our stay here! The rooms were very clean and comfortable. Hotel location was great. It's near all the tour companies, a grocery store, gas stations and restaurants. The breakfast was surprisingly very good, which provided a variety of foods. The view of Lake Powell and the surrounding area during sunset was gorgeous. Equally important, the staff were all very welcoming to us such as Pedro, Tina, Bill and Falene. Special thanks to Pedro, who was very helpful and knowledgeable of the beautiful gems of the Navajo land. We were absolutely grateful to have met him. Highly recommend staying here if you're visiting Page.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your stay with us. Please come again.

"Very pleased with stay"

5
CarolS868, Montgomery AL 25/07/2021

This motel truly does have a view of Lake Powell--from all the rooms on the back side. It was a lovely view with not much of anything to obscure it. The lobby is very attractive. The pool is nice sized and there is currently a limit on how many can use it at the same time. The room was clean and good sized--a nice refrigerator, microwave, coffee maker, table that can be pulled out, stools, office chair, easy chair and spacious bathroom and shower. The staff were very courteous and helpful and we were thankful that they observed a conservative protocol for Covid-19. The breakfast was great--scrambled eggs, hash browns, made-to-order pancakes, along with hot oatmeal and many toppings. Lots of fruit, juice, and other items that you would expect at a breakfast buffet. The number of people allowed in each of the dining areas was limited (covid-19 protocol.) All in all, we were very pleased and would happily stay there again.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate your business.

"Loved our stay!"

5
User 23/07/2021

We stayed here for two nights on our honeymoon. The room was clean and comfortable. Everyone was nice! We enjoyed getting to know The Falene team- Tina, Bill, and Pedro at breakfast. Especially Pedro gave great recommendations for activities and sites to see not only in this area but on our way to the Grand Canyon also. We would definitely stay here again!!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate you for choosing to stay with us. Congratulations on your marriage. We hope to see you again on your golden anniversary.

"Met All Expectations"

5
User 16/07/2021

The hotel is well presented, clean in appearance with a caring staff. The breakfast was very good with variety. Much better than expected given the concerns of the COVID flu; but then again BW has always offered value for what it costs.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for choosing to stay with us. We appreciate your business. Please come again.

"Probably the Best Best Western I Have Stayed In"

4
User 15/07/2021

Fairly new, hotel with a good vibe. Full capacity. Great, I mean the best giveaway breakfast you will find. Quiet and clean throughout. Hotel staff...Falene, Bill, Tina, Pedro were wonderful. I sure it took more than them to pull this off, but those are the names I could get. All the best to Best Western View!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Phil P: Thank you so much for staying with us. We are happy you enjoyed your breakfast. Please come again.

"Seek other options"

1
catherinesn2, Providence, Rhode Island 14/07/2021

Our Lake View room looked out over the parking lot, and the receptionist was snotty about it. There were no toiletries in the bathroom when we arrived. With the exception of the lobby, which makes a great first impression, the place is dated - especially the rooms (or ours, at least). And the AC sounded like a truck.

member_full_name, owner_reg_popup24_d49 at Best Western View of Lake Powell Hotel, responded to this review
Dear Catherinesn2, I am sorry you did not enjoyed your stay at our hotel. I have checked our records. It shows you did not pay for a view side room, which is why your room was on the Non View side. I am sorry the hotel was not able to offer you a free upgrade. We don't mean to sound "snotty", but free upgrade qualifiers are for highest status BW Rewards members or for those who are willing to pay for a better view. Please come stay again in the future in our view side room. We are always finding new ways to improve. Thank you.

"Excellent Friendly Staff and Beautiful Views"

5
ShannonS254, Indianapolis, Indiana, United States 10/07/2021

We arrived about 3 hours early and they were able to accommodate us with our room being ready. The pool views are stunning, and the staff was very friendly. I especially appreciated the breakfast staff, Tina, Bill, Pedro, and Falene. They were genuinely excited to be working and made us feel special. Highly recommend.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your kind feedback. We appreciate your stay with us. Please come again.

"You will get ripped off"

1
ChrisK6423, Sedona, Arizona 08/07/2021

I usually do not write one star reviews but for what happened I would give the Best Western View of Lake Powell Hotel 0 stars if I could. I booked a room online for November 5th, check out the 6th, I filled in all of my info on the website. Name, email etc. so then I decided to take a more expensive room and click on it, well what their booking engine does is reset the date to todays date without informing you that at the top of the page that date changed. You click confirm and they will send you a conformation for todays date. When I noticed the date being changed I called the front desk to ask if they can change the date to the original date that I entered which was November 5th. I was told that no we cannot do that because you booked for today and we have a 24 hour cancellation policy and they will charge me for today but I could also book for November 5th and be charged for that. YOU GUYS, THIS IS HOW GANGSTERS WORK. Plain and simple rip off. If you get Toni (she is female and not a guy) on the phone (front desk) HANG UP and book somewhere else. I run a touring company and I book a lot of hotels for my overnight tours but this I have never experienced before. Last time I will book with Best Western. You just lost one of your good customers Chris

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry for your reservation experience. The hotel doesn't change digitally made reservations made by guests themselves. All changes must be made by the guest through their original booking source. We apologize for your inconvenience. Thank you.

"Terrible Customer Service front desk and phone."

1
josepagayon, Houston, Texas 07/07/2021

They made an error with my reservation one day extra with booking and the customer service representative said they will be able to fix it two days before we check out, upon checking in the hotel I informed the front desk lady and they can't do anything about it was too late, call customer service and good luck with getting anything. I called customer service and they said the hotel can fix it and they will transfer me to guest relations, long long wait time, and nothing was done. Basically getting the runaround. Extremely disappointed that we paid for an extra day for a room that they made the mistake to begin with.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry for your experience at our hotel. The hotel doesn't change digitally made reservations made by guests. All changes must be made by the guest through their source of booking. We apologize for your inconvenience. Thank you.

"Stained sheets, no ac, fridge peed"

2
User 07/07/2021

Bad customer svc. Bedsheets had stains. Housekeeping brought up sheets for us to change, fridge leaked all over the floor, it was not fixed, leaked all night. Air conditioner was very low, the room was warm. We reported but nothing done

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for sharing your experience. I do apologize for any misunderstanding. We are not a full-service hotel. We are a limited service hotel, so we do not have around the clock housekeeping service. We have checked the room you stayed in and the AC and fridge appear to be working correctly. However, the water condensation you reported are most likely from the natural defrosting cycle of the refrigerated units when they are being operated continuously. In the old days, fridges needed to be defrosted manually, in the new units if the units are not rested and ran on high continuously, then the units will auto defrost to prevent condenser freeze up. In other words, the fridge didn't pee, it was sweating. Thank you.

"Good location for Exploring the area"

3
YoungCouplewithKids, Dallas, Texas 05/07/2021

Travelled with our 2 kids (7&8). Our room and some areas of the hotel are in need of TLC. At first our room was very dusty, and my first experience was not pleasant, but the situation was solved. They provide a hot breakfast every morning and have an outdoor small pool and hot tub. The hotel has a nice common used balcony with nice views and offer an all day coffee/tea station for guess. This hotel AC worked great, the room was clean once during our 3 night stays. The hotel provided with good home base to explore Zion, Bryce, and the North Canyon Rim during day trips. I am not sure if I will return to this hotel, if I find a comparable price at other newer hotel. I want to highlight the breakfast staff for their friendly service.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate your feedback. We are always finding ways to improve our hotel.

"A great location with a perfect view"

5
User 27/06/2021

The view over the lake is beautiful. The Breakfast Buffet was outstanding. The rooms are clean and the decoration shows the beauty of the area. The Internet is slow, but that's a main problem in the area.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for selecting our hotel for your stay in Page/Lake Powell. We are happy you had a great stay. Please come again Thank you.

"OkHotel. Nice staff"

2
Roddydimps, Apopka, Florida 21/06/2021

Middle of the road hotel in good location if you're visiting Lake Powell. Some employees made the stay more memorable. Falene was really great during breakfast. She was pleasant, attentive and kept everything running very smoothly. She even offered to make us a trail mix for the road.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate your business. We are always finding ways to improve our service training.

"bed bug and broke air condition"

1
rainbowinthesky1230, Orange County, California 15/06/2021

I booked 2 nights in lake view room, our experience was so bad , first night, the air condition was not working well , we thought maybe because it was facing west, lots of sun in the afternoon, also I was bite by the bed bug, next day , my legs were so itch and I did not tell the front desk , because I did not see the bed bug, but next night on 14th, my husband actually saw the big bed bugs moved around in one of our bed and then I knew my legs was bite by the bed bug, that night, the air condition was totally broke, we felt like stay in steam sauna room, then I came down to the front desk, the guy came up, he checked , he even said , he felt like Sauna room and it was broke, good thing he changed our room from 343 to 330, we moved to the room which is facing the parking lot, we went home today and I spent over 5 hours to sanitized all our luggages, I have to washed all our clothes in hot water and clean all surface with bleach, I am still traumatize, I want all my money back for this bad experience and inconvenience

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for sharing your experience. However, our record and findings are different from your accounts. Our record shows that you did not report your problem immediately, but as soon as you did, our desk clerk went to check your room. Our record shows the desk clerk did not find any problem with your room air conditioning. We also had our maintenance guy checked the air conditioning the following morning and there has been no problem and we have had new guests in room 343 and no one else have had problems. When we asked what you did with the bug you saw, you said you had killed it and threw it in the trash can. Out of precaution, we moved you to a different room. The following morning, we had our housekeeping staff check the room and did not find any bugs. We did find a dead "water bug" in the trash can, but it was not a bed bug. You may have brought in the bug from your outing. I am sorry for your experience, but we believe it is without merit, so therefore no refund. We are sorry you are upset from your confusion. We wish you well.

"Good view, service is meh"

2
User 11/06/2021

The view from the back of the hotel was nice. There were signs requiring hotel guests to wear masks in the lobby but I was disappointed to see staff not wearing masks. I am vaccinated but was happy to oblige with the rules but I feel that staff should keep it consistent. Didn't have basic essentials for guests who forgot items and tried to tell me to walk up the road to the gas station. As a young female traveler I can't imagine that would've been safe. Wifi is slow too.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your feedback. Some previous hotel standard amenities are still not allowed or recommended by CDC. We apologize for this inconvenience as guest safety is our concern. CDC and State of Arizona are allowing people who are fully vaccinated to have the option of not wearing masks. We thank you for your input. We understand people's comfort level can be very different regarding wearing masks. Our hotel follows CDC recommended guidelines. Thank you.

"Good enough"

3
User 30/05/2021

We stayed two nights here in May. Had we only stayed one night this would be a two star review, but the second night was better. The main complaint the first night was the paper thin walls. We could hear conversations of the people in the adjoining room. They weren't loud, it was just super easy to hear. We asked the next morning if we could change rooms to one that was a little quieter. The lady at the desk said sure, but we would have to check out for at least five hours. We said no thanks. The room had a window from the bathroom right over the bed. So going to the bathroom in the night meant flooding the room with light. The toilet was wobbly and the in-room coffee machine took a trip to the front desk and a call to maintenance to learn the trick to get it to actually work (overfill the “fill to here” line). There's a sign at the front desk that basically says don't expect the internet to work and it was accurate. To be fair, this doesn't appear to be a hotel problem so much as a Page problem. A frustrating first night, for sure. The second night there was no one in the room next to us so it wasn't hard to sleep. We got used to the annoying bits and realized the hotel was clean, all the people were friendly, and the breakfast was pretty good. I wouldn't recommend that you stay away from this place, just manage your expectations as you go. If you're a sound sleeper and don't mind some unnecessary inconveniences then this is a great location.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your feedback. We value your stay with us.

"Great Stay and Better Value"

4
FifiBojangles, Bolingbrook, Illinois 29/05/2021

Stayed here while on vacation in northern Arizona. Very nice hotel. We had no problem with the room. Clean, comfortable and everything in working order. The hotel might be a bit older but the room appeared to have been renovated not too long ago. The hotel had almost a resort feel to it. Great view from the pool area. The breakfast was excellent for what we paid: eggs, sausage, hash browns, pancakes, yogurt and all the other normal options. The price was very good. The service was friendly. We would stay again if in the area.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your business. Thank you for recognizing our hotel comfort and service level. Please come again.

"Room was really nice"

4
jlbaker55, Enterprise, Florida 28/05/2021

Asked for a top floor and got it overlooking partial golf course and part of town. I would give the room a 5 and the outside of the hotel a 4. No carpet which was nice and built in light in electrical outlet for bath light at night.. Nice room and good breakfast. Would recommend.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Stay here. They do it right."

5
roferg3, Lakewood, Ohio 27/05/2021

Great location for driving from Phoenix to Zion. This hotel is very clean and well run. Our room has two queens which were comfortable, extra pillows, bedside lights and outlets. A large picture window with gorgeous views. The bathroom had adequate toiletries and lots of towels. The lobby area has a small business center and 24 hour coffee and tea. There is a balcony with lots of seating areas and that same great view toward Lake Powell. Breakfast is served on the lower level. Indoor and a few outdoor tables overlooking the pool area and the same great views. There is a buffet of eggs, potatoes, sausage, oatmeal with many toppings, yogurt, multiple breads and muffins, fruit, cold cereal, juice. The kitchen could not have been friendlier. I am happy to give a shout out to Tina, Pedro, and Falene. For the price which is half of what we're paying in Utah it is an excellent choice. Also breakfast starts at 630 which is good because it's 730 in Utah.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for your feedback. We are happy you had a great stay. Please come again.

"Our stay at Lake Powell Best Western"

5
Bobby L, Gainesville, Georgia 26/05/2021

This is an excellent location that offers many necessary stops for the traveler. I found our room to be well appointed and clean. Absent is the musty stale odor in the room. Negative points would be burned out bulbs over the bath vanity and the broken sink basin. Overall appearance of the building isvery clean and well kept. BREAKFAST IS OUTSTANDING!!!!! On site dining with a large variety of hot and cold items.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your feedback. We appreciate your stay. We will correct the items you mentioned.

"Excellent hotel, studding views"

5
User 19/05/2021

We stayed at best western view of lake powell in May 2021. Room was on 3rd floor with view of the dam and surrounding area. Excellent view. Loved that their balcony for the hotel faced the views. Pool was clean and refreshing. Rooms were very nice and clean. Excellent breakfast and staff very friendly and helpful. I would like to personally thank Pedro, tuna and Falkner for their kindness. HIGHLY recommended this hotel.

"Friendliest staff"

5
User 19/05/2021

Did some on the fly reservations and they turned out to be a terrific decision. Hotel is clean and has a great view, but what really stands out is the staff. When we found out we were going to be much later than expected I called the front desk to hold our room, staff was very courteous then, at check in the same, breakfast both days the same, people encountered throughout our stay all were that way. Definitely recommend booking therebif in the area.

"All Good except the Check-in process and Service from Front Desk"

3
Bill N, Santa Ana, California 17/05/2021

The check-in process was horrible. We arrived at 2:30pm and were told that no rooms were available until 4:00pm. However, we watched many people check-in and were given rooms while we waited. We were given no explanation for our delay although we suspect it was because we booked on Booking.com instead of direct. That is no way to treat customers. We also could not get the hotel to use the sun shade on the back patio because they said the owner refused since it sometimes gets windy. We suffered the sun many times during our stay but it never was windy. Another example of how customers are not treated properly. The pool and jacuzzi were not open even though they were at all other hotels we stayed in Nevada, Utah and Arizona over the past 3 weeks (so COVID is no excuse especially for those of us vaccinated). Everything else was good and especially the breakfast and crew that worked there. They were terrific.

"Our trip to Page, AZ"

5
User 16/05/2021

excellent location and very clean hotel. The staff were beyond expectation. The service is super. Parking is very coinvent and very close to Horseshoe bend. Location was great , nearer to restaurants.

"Good value for the price."

4
User 16/05/2021

What it made the biggest difference was the breakfast and the excellent customer service provide by the crew serving it. Kudos to Falene for making our day, she should be working at the front desk receiving customers. Front desk clerk needs to be replaced with someone with better personality and better customer service. Rooms clean excellent patio to see the sunset, pool was close a big dissatisfaction since we were riding motorcycles and we were looking for a place with pool to refresh our selfs. They should listed pool close.

"An Oasis!"

5
VickiRClinton-utah, Meridian, idaho 13/05/2021

Our family was traveling through Page to Mesa and stopped for the night! The hotel was immaculate and our rooms were very clean and nice. We were able to have adjoining rooms which was fun! The breakfast was hot and delicious. Tina, Bill, and Pedro were our servers at breakfast and they were excellent! Very friendly and nice. A great place to stay!

"Great location with easy access to the Lake powell"

5
Paul J, Sun City West, Arizona 11/05/2021

Great staff . Nice , clean and spacious rooms . Very good breakfast considering the pandemic limitations. Easy access to the Lake and to the Horse Shoe Bend site . Also close to the town . Would definitely go back to that hotel whenever being in Page .

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again. We value your business.

"Inspiring View"

4
aspenbc, Whitehouse, Texas 11/05/2021

This hotel is clean, comfortable, relatively quiet, and has a great view of the rim of Glen Canyon and the dam. Sunset on the patio was awesome. The free, hot breakfast was one of the best, as far as hotel breakfasts go, we have had. A large variety of breakfast items were offered. The staff was friendly and were going to great measures to keep the meal hot AND safe. The only complaint I have is that the name is a misnomer. You cannot see Lake Powell. I think this is due to the lack of water in the lake itself.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Lake Powell is a man-made reservoir. There has been a severe area drought for the past 2 decades, so between area droughts and the tremendous population growth in Phoenix, Las Vegas, and Los Angeles, the water level has not kept up, but the reservoir is doing the job it was designed to do, which is to ensure water supply to the lower Colorado basin population. We appreciate your business and we are happy you nonetheless enjoyed Glen Canyon Dam and the sunset view from our veranda. Please come again.

"Great view, clean room, solid breakfast."

5
User 10/05/2021

Much better than my stay in Flagstaff for half the price. Pedro, Falene, and Christine all made a very excellent breakfast and we're super nice and welcoming. I would definitely stay here again, great experience.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We value your business. Please come again.

"Just be honest"

1
User 10/05/2021

This was the worst stay. Hot tub is NOT year round.All other pools and hot tub in town are open so had nothing to do with covid. If it did then post it online. Rooms nasty. Front desk lady's are mean.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry you were not happy with your stay. As pointed out to you, your online reservation disclosed that select services are modified due to CoVID restrictions (not all businesses follow CDC protocols as Federal, State, and Local regulations are not consistent. It's for the same reason why some restaurants have dine-in and some do not.) . We have guests who would call to confirm available services in advance. We apologize our pool and hot tub were not open during your stay and that it became a point of relentless contention you had with the hotel and our staff. Thank you and we bid you farewell.

"Very nice hotel"

5
Larry m, Kalispell, Montana 07/05/2021

This property has been remodeled and appears to be brand new though I believe it's been around for awhile. We appreciated the hot breakfast buffet in a very nice room with outside seating available. The bedroom is nicely done and they used wood like flooring rather than carpet which felt more sanitary. The staff members were all very friendly!

"Best hotel !"

5
User 05/05/2021

Great location. Best Best Western I have ever been to. Amazing staff. We have been on a road trip for 10 days, stayed at a few other Best Westerns none have even come close to this hotel! Very clean and modern compared to others we have stayed in. The staff went above and beyond to make this a perfect trip! The free daily breakfast was amazing! Pedro, the cook made the best eggs! Most hotels serve runny mushy eggs. These were perfect. I was amazed how good the food was. Tina and Falene were exceptional. Very kind! They made sure everything was perfect. Everything was neat and clean not like most breakfasts we have been having in our recent hotel stays. They accidentally missed cleaning our room and we didn't return until after 6pm. Jancita quickly came to our room and went above and beyond to make things right. She was quick and very kind . Also, Travis from the front desk was very accommodating. He went out of his way when he was busy multitasking to make sure we had everything we needed to enjoy our stay!

"Amazing!!"

5
User 04/05/2021

This hotel has many great amenities, is clean, and has a beautiful view of Lake Powell. To top it off, Bill Pedro is an incredible chef who contributed to a top notch free breakfast in the morning. I would definitely recommend staying here!

"Best Western View of Lake Powell"

5
User 30/04/2021

This hotel is a hidden gem. I have traveled over 20 years for business and at one point had 90% travel. This is a well decorated, very clean hotel. Their breakfast is amazing and you can sit outside and view the Lake. I very much appreciate their adherence to CDC guidelines for Covid. You will be pleased and save money for other adventures during your travels. I highly recommend.

"Horseshoe bend road trip"

5
32annew, Southlake, Texas 30/04/2021

We stayed at this hotel for two nights and we had a fantastic experience. Free breakfast was a nice perk. Beds were great and coffee machine and fridge, large shower. Also Pedro and bill were very helpful and gave us all the tips and trails to go check out! Thank you

"You won't regret staying here!!!"

5
mom-n-stuff, Aiken, South Carolina 29/04/2021

We are in an extended trip and this hotel was tops!!! Dominica at the front desk is very efficient and accommodating. The breakfast buffet was good and offer gluten free options. The staff knew what was gluten free and were very helpful. The location is great. Near the main roads, plenty of restaurants and a beautiful view!!! Highly recommend!

"Hotel staff"

5
Joyce A, Missoula 28/04/2021

We loved the staff. Dominica at the front desk was very helpful in accommodating an early check in and lunch suggestions. The breakfast staff were amazing. Pedro took time to give us some travel hints as he kept an eye out to ensure the food selections stayed full. Falene

"Brings out the Best in Best Western"

5
User 28/04/2021

Staff was friendly and helpful, knew where to send us around town for meals, cleaned and sanitized tables at breakfast immediately after people left. We had a nice view room overlooking the golf course and a little bit of Lake Powell. We wanted to check in early, so front desk took our number and called us when our rooms were ready. Overall a very pleasing, low-key experience. Thank you to Pedro, Tina, and Falene.

"The best hotel in Page"

5
elimporta2, Mount Sterling, Illinois 27/04/2021

This hotel is AMAZING. The staff is so nice and professional that I wish I could live here forever. Rooms are so clean. I got best in class customer service, microwave, fridge and amazing view. There is a Walmart just 6 minutes away and super close to the antelope canyon, horseshoe and other attractions.

"Blown away"

5
Marc J, Henderson, Nevada 20/04/2021

This is right at the top of the hill in town on the nearside to Wahweap. The location is great. The property was full during COVID and they handled the rush well. The room layout is supreme even though the rooms are not large, one wouldn't notice. Every part of space is well used. Beds were comfortable. Rooms were quiet despite the full census.

"Great Service"

4
Lavieenrose52, Sioux Falls, South Dakota 19/04/2021

We stayed here two nights, on a weekend. We had a room with a view of the Glen Canyon and Colorado River. We were pleasantly surprised with the quality of the food at breakfast. The crew kept the food items refreshed, and cleaned the tables after guests left. (There were many people having breakfast at the same time that we were) Falene, in the breakfast room was especially attentive. One evening, we took our adult beverage out to the patio and played cards until sunset.

"One of the Best Values Around"

4
Jim_B978, Siena, Toscana, Italy 16/04/2021

We stayed at this hotel a few years ago and sought it out again as we traveled through Page. It is one on the best values and most pleasant accommodations we have experienced for the cost. The facility was extremely well kept, the room was spacious, well appointed and attention to cleanliness was evident. The staff were all wearing protective masks and masks were required of guests. Staff was extremely warm, receptive and helpful. In the age of covid it was a nice surprise to be provided an excellent breakfast options with social distancing possible and again, attention to health concerns was evident. The view from the breakfast area and bar are an added bonus. I can't wait to return again when the pandemic is over and we can spend a more leisurely time there.

"Spare yourself"

2
BambooZen, New York City, New York 03/04/2021

The hotel is nothing like the pictures posted. It's a very outdated, smelly property with popcorn ceiling and Clorox/dust smell all over. The first room we checked into had an air conditioner wailing like a coyote on a wild night. Once we changed the rooms the noise level was better but we couldn't sleep all night because the room was so dusty/chemical that we couldn't breathe. We left as soon as the sun hit the hills.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
I am sorry your stay did not meet your expectations. Our staff works extremely hard to provide a clean and comfortable stay for our guests. We will look into your feedback for improvements. Thank you.

"Fantastic Everything!"

5
conradh6574, San Diego, California 29/03/2021

Incredible value! The views from my room were unforgettable. Ask the concierge staff for recommendations because they have good ones. Rooms are nice, and all amenities were fully functional. 10/10 would recommend.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We value your business and thank you for your stay. Please come again when you are back in the area. Thank you.

"friendly staff and nice clean hotel"

5
User 21/03/2021

the staff were extremely friendly , made you feel welcome. hotel was very clean . they had a nice brown bag breakfast because of covid . would definitely stay here again. the staff even gave us directions to some of the best eating places in page,also gave us suggestions of local sites to see .

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your comments. We value your feedback. Please come again.

"Spring Break Vacation"

5
klaynes2021, Denver, Colorado 17/03/2021

The hotel was in a convention location. It was quiet and clean. The beds were comfortable. The grab and go breakfast was OK...after three mornings of the same thing though it got old. The water pressure in the sinks and shower was lacking. The vanity was really high and hard for the shorter people to use. The adjoining room doors could not be opened because the furniture was too big and blocking it. The staff all weekend was so nice and friendly. They helped with anything. The lady at checkout was nasty and rude.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Guest, Thank yo so much for staying with us. We appreciate your feedback. I have noted your comments and will be addressing the issues you mentioned for corrections. Our hotel has now reopened our breakfast service.

"Clean and above average "

5
Don W, Kaysville, Utah 02/03/2021

Beds were comfortable, exercise facility was acceptable. Great views of the dam. Breakfast grab and go A little to be desired, but not bad. I mean heck what do you expect. The hot tub was open but we didn't make it in because it didn't open until 9 AM. Would return!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with with us. We look forward to your return.

"Clean and friendly"

5
User 19/02/2021

Great room for the price! Nice clean place. We just happened upon this town and room. Cool drive getting in to town with cool sights not too far away. COVID threw a couple curve balls but overall it was a great experience.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Our team works hard to provide a comfortable and clean hotel experience for our guests. We appreciate you recognizing our efforts. Please come again.

"Excellent hotel in Page at a great price"

5
Stacey B, Florida 18/02/2021

Having stayed at other hotels in Page in the past, I was pleasantly surprised and happy to have stayed at this Best Western. Hotel had a convenient location to US-89 and was near local shops and restaurants. Covid-19 precautions were taken (expect a lackluster breakfast), but for the price I really can't complain. I would stay here again the next time I'm in the area.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. Please come again.

"Felt very unsafe"

2
User 17/02/2021

Should have been a lovely visit - lovely hotel with great views. Front desk guy was really nice and checked us in quickly. This was not our typical BW visit. When we returned from visiting national monuments at night, we had a man sleeping in front of our door (later, at 4 am, we learned his name was Nelson). The front desk worker was waking him up as we entered our rooms - I believe he must have been related to her? He was either drunk, on drugs or disabled, it was difficult to tell. At 4 am, someone was banging on our kids door (we had two rooms and opened the doors between them). This same man was banging on the door asking for someone, said his name was Nelson, and he scared all of us! It was a very unpleasant and unsafe feeling stay.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Sed8r, Thank you for staying with us. I am very sorry for your experience. Our auditor does regular nightly walks of the hotel throughout the night to ensure hotel normalcy. I have checked with our night auditor and she does not know the person you mentioned. We take all reasonable care of hotel security very seriously with 24 hour desk staff. We offer well lit hallways and parking lot with locked side exit doors. Guest rooms have 180 degree viewing hole and double safety and security chains on doors. We are sorry for your experience. As you can read from other reviews, your experience was out of the ordinary for us. Thank you.

"Simple, Clean, Quiet"

5
User 14/02/2021

The view isn't exactly a seller but the staff and cleanliness is what would bring me back. They were so nice upon check in and check out. Check in he personally recommended some restaurants which was nice. King bed was very firm and pillows were nice. Toilet is so low to ground and tiny. Would recommend based on cleanliness and quietness.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your stay at our hotel. Please stay again.

"Great stay!"

5
William B, Oklahoma City, Oklahoma 03/12/2020

I really enjoyed my one night here. Very nice property and walking distance to several restaurants. I wish I'd had more time to explore the area. Opted for a room with a view of the lake. The view was awesome, I believe I could see a sliver of a lake down there, but it was fine. Travis at the front desk was exceptional. Very informative and welcoming. The grab and go breakfast/snack option was adequate, nothing fancy but these days I'm happy to be able to get anything!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear William B: We are happy to hear you had a wonderful stay. Our entire team works hard to provide an excellent stay for our guests. Thank you for recognizing our efforts. Please come again.

"Great value!"

5
Angelinko001, Cincinnati, Ohio 02/12/2020

Spent three nights here and could not believe the value. Updated room with a view and breakfast for that price! Appreciated the in-room fridge and rolling table for in-room happy hours and dinner. Staff was super helpful in all regards. Page is big enough to have sufficient restaurants, etc; but not big enough to be overwhelming. Highly recommend this hotel!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are so happy you had a great stay at our hotel and enjoyed the beautiful view from your room. Currently, we are offering our special pandemic rates, so we are happy you liked our rates too. Thank you for staying with us.

"Great value and location!"

4
User 10/11/2020

My friend and I stayed at this hotel in November 2020. You can tell this hotel is an older hotel that has fairly recently been remodeled. The layout of the hotel is a little funky, especially on the first floor (which is basically a one-side exposed basement). Our room was spacious and the view off the balcony was great. We enjoyed having a fridge and microwave in our room. The beds weren't super comfortable and the A/C kind of struggled, but we also like our room to be an ice box...if we hadn't been on the ground floor, we probably would have slept with a window open. The hotel was an amazing price so definitely can't complain about that! The very limited interaction we had with staff was nice and everyone was friendly. The location was fantastic for activities in Lake Powell and for seeing Horseshoe Bend! We could even see Glen Canyon Dam off our balcony. Would probably stay here again because of the price, and would probably recommend it to friends! We were on a budget vacation and this hotel definitely met our needs!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Michelle L, We appreciate your stay with us and glad you enjoyed our special CoVID rates. We look forward to hosting you again whenever you are back in the area.

"Awesomeness!"

5
99SatisfiedCustomers, Las Vegas, Nevada 02/11/2020

The hotel is perfectly situated in every direction. Great view! The veranda is a good place to hangout while you and your friends can enjoy the sunset view. Also, perfect place to view the horizon at night.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are so happy you enjoyed the view from our hotel. Please come back again.

"Need new mattresses!!"

1
Dan K, Imperial Beach, California 31/10/2020

You absolutely cannot sleep on these old worn out mattresses!! The front desk employees were very kind and tried to help us but short of buying all new mattresses for this property there wasn't anything they could have done!!

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Dan K, I am sorry you did not sleep well. We will definitely look into your feedback. We are always striving to improve. Thank you.

"Simply amazing"

5
User 30/10/2020

Everything was above and beyond. Location was amazing, view from the balcony was amazing, very very affordable for everything we were given. If you're ever in page, this is the place to stay. Minutes from horseshoe and antelope

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your stay with us. Glad you had a fabulous time. Please come again.

"The view from the hotel was beautiful"

5
rddiggins, Nottingham, Maryland 16/10/2020

I would recommend this hotel to anyone. The beds were comfortable. The breakfast in the morning was bagged, but good choices. The view from the back of the hotel was lovely. The front desk staff were helpful with sightseeing

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for your kind words. We are delighted you had a great stay. Please come again.

"Comfortable and beautiful view"

5
susannew672, Germantown, Tennessee 15/10/2020

We had a wonderful one night stay with a beautiful view of the Glen Canyon dam and mountain range behind Lake Powell. The staff was very friendly and informative and the hotel is close to all amenities we needed as a family. The grab-n-go breakfast consisted of a granola bar, muffin, bottled water, and an apple. Coffee and water were available all day and the coffee maker in the room was fine too. It is a short 10 minute ride to both Horseshoe Bend and Wahweap overlook which are both family friendly areas.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are delighted to hear you had a wonderful stay at our hotel. Please come again.

"Great relaxing place to stay while visiting Page."

5
jlrmcb, Pittsburgh, Pennsylvania 12/10/2020

We stayed only 2 nights there and we never had any issues at all. Clean, comfortable rooms. The staff are super friendly (except on lady on the front desk). They all go out their way to make you feel at home and want to make sure that you have everything you need. The only thing I would say that needs work is the patio furniture. It is extremely uncomfortable but that didnt put a damper on our time spent there.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for choosing to stay with us. We appreciate your business. I will look into ways to further improve our patio experience for our guests. Please come again.

"Excellent staff. Nice hotel."

5
Todd688, Sacramento, California 26/09/2020

We were really impressed with the guy who checked us in. I think Travis is his name. There were a bunch of people showing up at the hotel at the same time but he got us all taken care of in a very short amount of time while still being attentive to our needs and giving us all the necessary information about the hotel. Very polite. In general, the whole staff made our stay very pleasant. The room was spacious and included a microwave and refrigerator. It also had a roll-out table that we could place in between the beds. That way we could enjoy our meals comfortably in bed. We also spent a significant amount of time on the terrace. Very relaxing.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are delighted to learn you enjoyed your stay. We will be sure to let Travis know you appreciated his hospitality. Please come again.

"Perfect stay in Page for our family"

5
Laura P, Phoenix, Arizona 08/09/2020

From the initial greeting by their friendly staff we had a great experience at this hotel. The staff was able to give us great information and recommendations for swimming, attractions, and local restaurants. The location was great, with easy access to everything in town, plus a great view of the actual dam and lake area. Our room was wonderful, 3 double beds for our family of 5. I wish every hotel offered this set up! Just perfect, and my teen son was so excited to have a bed instead of a pull out sofa or trundle that he usually gets at hotels. The room was nicely decorated, very clean and had ample towels, linens, soaps etc...My only complaint is the ice maker just on the other side of our wall started filling peoples coolers at about 6am. (Perhaps a sign asking people to use a different location for ice until 7am would be helpful) Our room had a Keurig coffee maker, but no creamer in the room. (There was some in the main lobby by the coffee area though) Because they are closely following COVID-19 guidelines, the typical continental breakfast was replace with a Grab-n-go breakfast. Each of us got a bag to go, it included a muffin, granola bar, apple and water. I was pleased with this and thankful they came up with a safe way to still provide breakfast. I would definitely stay here again.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Your family stayed in our family suite with 3 queen sized beds. We are delighted to hear you enjoyed the room. Please come again. We look forward to your return stay.

"Great views"

4
mystifiedlove, Apache Junction, Arizona 06/09/2020

Friendly service, great views and clean facilities. The front desk staff was very friendly and helpful. The check in and check out process was extremely quick and they were very friendly. I would definitely recommend.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We appreciate your time to share your experience with others. Please come again.

"N/A"

2
User 05/09/2020

It was okay. The hotel staff was super friendly and it has a great location, but that's it. The view was no existent, the room was dirty, and the AC took two days to finally start cooling down the room. Overall, this is a good place to stay but not worth the price. Staff is greats

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Anahym379, I am sorry your stay did not meet your expectations. Our hotel is proud of our convenient location that is walkable to area services yet offering a majestic viewing point of the vast area landscape. Images of our panoramic views taken throughout different lighting of the day are proudly shared by our guests on many of our websites including Tripadvisor. We are sorry our view was not for you. We appreciate your feedback. Thank you.

"The View is the Only Positive"

2
Anastasia S, Orlando, Florida 06/08/2020

We checked in late at night, and the team member did not seem too friendly. I knew what I was signing up for since I chose Best Western (older hotel; poor quality of amenities provided), but yet I hoped for more. The corridor had a very strong smell of weed (which is especially unfortunate since I am traveling with mom and daughter; we are all very healthy). BUT the view on the balcony area is amazing!!! (balcony is in public area; rooms do not have balconies).

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Anastasia S, Thank you for staying with us. I am sorry your experience with us in late July 2020 did not meet your expectations. We are a limited service hotel delivering a clean and comfortable stay with friendly helpful service. We usually receives high marks for our hotel service, so without details from you, we are not sure where we may have failed you. During Co-VID-19, many hotels were required to remove high touch point in-room amenities as safety precautions for guests. I am sorry this safety guard was not communicated better to you. We are also a limited service hotel and not a full service hotel. Our lower room rates reflect the limited service difference. We do not show record of anyone reporting the smell of weed on the night of your stay; However, State of Arizona as well as your home state of Florida permits medicinal marijuana. Without guest report, the hotel was not aware of your encounter to properly investigate. We are happy you enjoyed the view from our hotel. We are always finding ways to improve. We wish you well. Thank you.

"Good 3 day stay, great location"

4
Justine28, Yellowknife, Canada 31/07/2020

Stayed here for 3 nights in early March, shortly before Covid pandemic really hit the ground. We stayed in a Standard room with 2 Queen beds, room #137 on the 1st/ bottom floor. It had access to the room through a side parking lot (didn't use it) and a tiny patio with chairs, as well as a view of Lake Powell. The room was comfortable, big, well appointed and had a nice bathroom. It was also located very close to the dining room where breakfast was served every morning. The breakfast was a typical hotel spread, but with fresh food and some good choices. As a vegetarian, I had no problems finding something to eat. The staff at the hotel were all very friendly, the place is kept clean and well maintained. The parking is plentiful and we never had problems parking in the front parking lot not far from the front entrance. They also have a beautiful terrace with nice seating where you can relax, enjoy a drink and watch a sunset or a sunrise. We also enjoyed their small hot tub in the evenings (the pool was closed at the time). The location is also very good. We were able to walk to dinner in the evenings; it's a 10-15 minute gentle walk to all major restaurants, it always felt safe. All in all we had a really good and relaxing stay here, and would recommend this hotel to anyone planning a trip to Page.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Justine28: Thank you for taking the time to share your stay experience with others. We are delighted to hear you enjoyed your stay and had a good time at our hotel. Please come again.

"nice hotel view of the lake"

5
vpjobrien, Desert Hot Springs, California 26/07/2020

nice hotel clean tidy also applying guidelines re covid 19, room clean nice size there is also 2 public balconies you can eat on or just like the view, nice staff we opted for no room service which was great they just left clean towels etc outside our room.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We appreciate you taking the time to share your stay experience with others. Our team works hard to provide a clean and comfortable experience for our guests. Please come again.

"Mostly nice stay"

4
User 20/07/2020

The only complaint I have is the door going to the pool area was very loud I slept during the day I was there for a all night softball tournament and that door woke me up a couple of times other then that it was a good room great value with nice views I would stay again.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We look forward to your return stay.

"Great Hotel, Clean and Friendly"

5
SBrunson78, Beaver, Utah 14/07/2020

Very impressed with this Hotel. They Followed all of Best Westerns COVID-19 policies. Staff was Friendly, Hotel was Clean and sanitized. I was impressed with all staff I encountered. Rooms have hard wood floors considering sand you bring back with you from the lake this is great. Location is perfect for exploring northern Arizona.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
We are appreciative of your stay with us. Thank you for sharing your experience with others. Our team works hard to deliver a friendly, comfortable, and safe stay for our guests. Please come again.

"Good basic accomodations"

4
Rocket_Man0691, Phoenix, Arizona 14/07/2020

Stayed enroute to Utah. Rooms are basic but clean. AC units are loud but they work Staff are friendly. Breakfast is a brown bag with a muffin, apple and small water bottle. Place seems popular with college crowd so can be a bit noisy.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your stay with us. Our team appreciate your business and the time you took to share your stay experience with others. Please come again.

"Not clean! I will never go back"

1
User 12/07/2020

We stayed here July 9-12. Upon entry into our room you could see the walls were dirty next the sink and up on the wall was someone's hair strand! On the back of the bathroom door was 3 streaks of mud. I called and asked that they clean the room the next morning when we were on the lake. No one cleaned it. When we got back I called and asked why she said it wasn't written in the notes. They cleaned it the last day, but alas we ran out of toilet paper. They had only given us one roll for our entire stay. No extras. During these crazy times I just wanted to feel safe and clean in a hotel room and we didn't. I will never stay here again. Plus their beds are hard as a rock.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Guest, I am sorry your expectations were not met during your stay. Our cleaning staff is typically very good at servicing rooms. I am sorry they fell short during your stay. I am researching the cleaning attendant who serviced your room, so we can take appropriate actions. I am sorry for your experience. I hope you will come back again to learn your experience was out of the ordinary. Thank you.

"One of the better best westerns I've stayed at "

4
Cairnwanders, Seattle, Washington 10/07/2020

The staff was super kind and accommodating. I forgot an item and they helped me get it back. Overall the layout and rooms seem nicer than some of the other best westerns I've stayed at in the past. I'd consider staying here if I was passing through again or wanted to visit Paige.

Hotel Manager, Other at Best Western View of Lake Powell Hotel, responded to this review
Dear Cairnwanders, Thank you for recognizing our team. We take pride in delivering a welcoming experience to our guests. We look forward to your future stay with us.

"pretty nice"

4
junechild, san diego 20/06/2020

This Best Western was actually very nice. I was not expecting it much because it was pretty affordable but I'm glad we decided to stay there. You can beat this location and nice view. Room was spotless and comfortable but their bathroom was very old fashion and their shower was terrible. They offer 4 choices of Keurig coffee I thought that was nice and also they offer coffee in the lobby too. Due to COVID-19 they didn't offer breakfast but they offered grab and go breakfast which was disappointing but at least they tried. There were so many children at this place and they were very loud and parents were not controlling them but not hotel's fault. Housekeeping personnel were very nice and polite. I highly recommend this best western.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for your kind review. Please come again.

"Wonderful, comfortable motel"

5
AndanteNoCal, Northern Cal. 26/05/2020

Everything is clean, updated, and perfectly maintained. Quiet location and comfortable room with fridge. We did not book a lake view room, but enjoyed their great veranda with wonderful views. I would definitely recommend View of Lake Powell Hotel.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We are happy to know you enjoyed your stay and recognized the hard work and dedication from our staff. We look forward to your return visit.

"Splendid Value!"

5
User 14/05/2020

Everything offered at this facility was great. The bright inviting decor, clean rooms, comfortable beds, large shower, 40" TV and pleasant, helpful staff made for a great, though too brief stay! Though the pool and spa were not in use due to the pandemic, the outside setting, with view and adjacent decks and patio, was really inviting and resort-like. The rates were reasonably adjusted, to make up for the closed facilities and lack of the usual full breakfast. Highly recommend!!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Guest, We are delighted to hear you enjoyed your stay. We appreciate your stay with us. Please come stay with us again when our hotel facilities are all back in normal operations procedures. Thank you again.

"Nice Hotel !"

5
MPComp66, Phoenix, Arizona 28/04/2020

Ended up spending one night here and glad we did! Very nice hotel and staff and great for the price. The rooms were very clean, had everything- my only wish is they would have had a balcony but besides that I would definitely stay here again in the future!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for sharing your stay experience with others. We are delighted you had a great stay with us and that we were able to be a part of your beautiful memories to the area. Please come again.

"Relaxing in Page"

5
User 13/04/2020

Had a lovely, spacious room with a nice view of the Lake Powell Dam area. Great breakfast and support from Callista, Tina and Falene. Centrallly located so it was an easy walk to restaurants in Page and to slot canyon tour pickup.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for your lovely review of our hotel. We are delighted you were able to relax and that our friendly staff met your expectations. Please come again.

"Incredible Stay"

5
User 18/03/2020

Room was gorgeous, bed was amazing, breakfast was incredible, the employees were friendly and welcoming. One of the best stays I've ever had in a hotel. :) <3 I will definitely stay here in the future.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for sharing your wonderful stay experience with others. Please come again.

"Lake view"

5
Kathy D, Philadelphia, Pennsylvania 17/03/2020

This was the best hotel for the cost we stayed in the entire trip to Arizona. The staff was friendly and helpful. THe BEST was the breakfast they supplied. From eggs to oatmeal to apples. Something for everyone that was starting a long day of outdoor activity.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for rating us 5 stars.

"BW always reliable"

4
Wendy S, Bellevue, Washington, USA 14/03/2020

I need to work as I travel even on a leisure trip so Internet is very important. That worked well and I have no complaints at all about this stay. Stay at Best Western properties whn available as can always expect a good experience.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. Please come again.

"Great staff"

5
User 14/03/2020

Not only are the views beautiful, the staff (especially Falene) are great. Wonderful breakfast too. I stayed here with my daughter-in-law and grand-daughter. We all agreed the beds are very comfy. Great location for us to go to Antelope Canyon, which was amazing beyond belief.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for rating us 5 stars. We are happy to know you had an excellent stay with us.

"A week away from home."

4
User 11/03/2020

Our stay here was most pleasant Room was clean and housekeeping timely.Breakfast became a little boring as sausage was the only meat offered on our 6 night stay,and I would suggest the packets of hot chocolate should be offered with coffee in the lobby.Staff were always available to answer our enquiries and did so with a smile and great courtesy

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We appreciate your business. Most importantly, we thank you for sharing your great experience and feedback with others. Your comments will help us to further improve. Please come again.

"A Great Experience"

5
User 08/03/2020

The room was very clean and comfortable. It was so relaxing to have coffee/tea on the outdoor patio and enjoy the mountain view. The full breakfast was an added bonus. Front desk staff was very polite and helpful. I would definitely stay here again.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much for staying with us. We are delighted you had an excellent stay. Please come again.

"Small room, but good value"

4
ronc41, St. George, Utah 06/03/2020

We stayed two nights on Best Western Reward Points, so obviously, can't complain about the cost. Our room was very clean, and the entire hotel was pleasant. There are nice balconies for relaxing outside. The room itself was pretty cramped--a chair crammed into a corner plus a desk chair. The mattress was adequate but not especially comfortable. Our room was tucked into a corner and very, very quiet. Breakfast was decent for a hotel, and the breakfast staff was outstanding--friendly, welcoming and helpful. Overall, with the slight drawbacks mentioned, our 2-night stay was fine, and we would certainly consider this property for future visits.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for staying with us. We are happy to hear you enjoyed our excellent daily hot breakfast. Please come again.

"Great trip!"

5
ajmartin3511, Phoenix, Arizona 05/03/2020

Hotel was in a great location. Staff was all super friendly and helpful. Breakfast was great! There were many options to choose from, including gluten free options. The staff even came around asking if we needed refills on our coffee!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for rating us 5 stars.

"SHOULD BE #1 IN PAGE !"

5
Arloredrock, Sedona, Arizona 27/02/2020

I can't remember the last 5star I gave out for what usually is an average chain Motel. The independent owner operators of this particular Best Western nailed it for sure. Check in was a breeze, the hotel must have been recently renovated because the common areas were actually beautiful and well appointed. Amenities were great, the free breakfast was excellent, room was awsome.....but it was truly the employees that made the whole experience 5star.....literally every employee from the fron desk to even the maintenance staff said, hello, asked if we were enjoying our stay and wished us a good day........OUTSTANDING experience and the price was incredible...... Thank you all very much.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for rating us 5 stars. We appreciate your detailed reason for your high marks. Thank you for recognizing our entire team's guest hospitality. Please come again.

"Page AZ stay"

5
AngelaH718, Franklin, Wisconsin 22/02/2020

While traveling to Page AZ, I recommend Best Western, view of Lake Powell. My husband and I received courteous service of every employee we encountered at this hotel. The rooms were clean, comfortable and quiet. We loved our room with a view! Don't fret if you are not able to get a room with a view, as the view is great from the hotel lobby, and breakfast room. The breakfast is a full satisfying breakfast. We had oatmeal served by Faylene. She made sure we were satisfied with our breakfast. We would definitely return, if we find ourselves in that area again.

"Great place to stay!"

5
VARaucci, North Branford, Connecticut 19/02/2020

The view was great, the beds were comfy, and the staff was friendly. We particularly enjoyed the breakfast made by Bill and the friendly conversation and service by Callista and Falene. We would gladly stay there again!

"What a great value!"

5
CZTHOMPSON, Greenfield, Indiana 18/02/2020

This best western is in a great location for visiting any of the Lake Powell and Page area attractions. You can't beat the value here, especially with the view of the surroundings! Nice front desk staff, great decor, and nicely decorated rooms. So glad we found this place!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear CZThompson, Thank you for staying with us and sharing your experience with others. We look forward to your return visit. Thank you again.

"Decent!"

4
M1BRYAN, St. George, Utah 18/02/2020

This was a good place to stay considering all the other options and prices in Page, but I was not impressed with the cleanliness of the hotel. The view is amazing and the hot tub was really fun to sit in because it overlooks the dam and the lake, but there was a lot of dirt and sticks at the bottom. It looks like it needed to be cleaned. The staff was not very accommodating and didn't seem to enjoy their jobs, however that didn't affect our stay. We enjoyed the area and time there so it wasn't a big deal, as we didn't spend much time in our room.

"Wonderful visit"

5
celendermp, Cleveland, Tennessee 12/02/2020

This was a great place to stay. Great service. Nice room and good breakfast. The views are spectacular from the rear of the hotel. Prices are reasonable and well worth it. Get a room with a view. It's so worth it

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Cetendermp: We appreciate your stay with us. Thank you for taking the time to share your positive stay experience with others. We look forward to your return.

"Hotel"

5
Patty C, Cleveland, Tennessee 12/02/2020

This was a very nice place to stay. It was clean and the staff were friendly. The breakfast buffet was good and well stocked. The view was awesome. The only thing that was wrong was the air conditioner in the room. It was loud. We will be back.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Patty C: Thank you so much for staying with us. Our team works hard to provide a comfortable and welcoming stay for each of our guests. We appreciate you taking your time to share your positive stay experience with others.

"Great Location, Great Service"

5
User 07/02/2020

Clean, fast check-in, good selection on hot/cold food on breakfast that was well-stocked and Bill & Fae did a great job/were super friendly! View was excellent & location ok n was central to everything we wanted to do in Page. Easy in, easy out.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for rating us 5 stars.

"Wow! Amazing views!!"

5
User 01/02/2020

The views are AMAZING! Falene, Callista, and Bill were incredibly helpful and kept the HUGE breakfast buffet full and clean. I got to my room last night (after super fast check in) then just stood and stared out the window at the view. If you are coming to Page, you gotta get a room here with a view!!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for rating us 5 stars. We appreciate your time to recognize our wonderful staff.

"Nice facilities while poor service"

2
Dawncy99, Shanghai, China 01/02/2020

Arrived with Ctour' s group on Jan 29th evening. Hotel facilities and room size are way beyond expectations. Was quite surprised that a pool equipped. Was excited and tried to walk around this little town. Went up to the receptionist to get direction and some information of the hotel including breakfast time and opening hours of the pool! The receptionist was very unfriendly. She just told me that all those information been provided with keycard~~~while I didn't see it. Nevertheless, one of her responsibilities should be assist guests inquiries~~~ Next morning's breakfast was a drama. Only bread and few juices were provide and been told that was the room rate they received. Anyway, the attitude answering question were better than receptionist and her name is Toni

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Dawncy99: I am sorry for your misunderstandings. However, the hotel provided the group breakfast that was contracted by your group tour company. It is something you should have addressed with your tour manager as s/he would have known. If you have further questions regarding your group breakfast offerings, please contact your tour group office. Additionally, had you wish to receive an upgraded full hot breakfast selection, for an upgraded breakfast cost, it was available to you. Thank you.

"Impressive "

5
Ambertravels2020, Escondido, California 20/01/2020

Our stay was short but i was very impressed, very clean, and helpfull staff, beds were comfortable, but the over the top breakfast staff was the icing on the cake. I was greeted and attended to. The breakfast spread was impressive i will tell my friends about this hotel. This breakfast staff tina, falene, cellista should be recognized. The attention to detail left an impression. I will come back to this hotel again. Thank you

"Value, Location, Breakfast"

5
travlin_fam5, West Springfield, Massachusetts 20/01/2020

We had no complaints for this hotel. We needed a low cost, convenient place to stay and this was it! Tue breakfast was better than expected based on our experience with the included breakfast at hotels of this type. The hotel has a lovely deck facing the lake (in far distance) with seating that would be so nice when weather a bit warmer.

"Fantastic value!"

5
natalia t, Pinetop-Lakeside, Arizona 17/01/2020

We stayed here on a last second trip to the Page/Southern Utah area. The room was incredibly affordable ($55+ tax/night), so much so that I figured it would be a dump. Boy was I wrong! Complimentary tea and coffee in the lobby (and unlike most places they actually refilled the coffee through the day), free k-cup coffee/tea in the room, in room fridge AND microwave, and above average complimentary breakfast. I honestly felt like we ripped them off with the quality of their rooms and all the included amenities. Plus an excellent view. Without a doubt we will stay here again.

"AWESOME Service, location & Hospitality"

5
Karl B, Toronto, Canada 08/01/2020

Some would say not for them. I would say increadable value & exceptional service. The service was exceptional and the staff went out of their way to make you feel welcome. I would highly recommend this hotel and a big thank you to Bill and Fay for their thoughtful and kind service. Regards KB

"Best stay at a hotel in a 10 days trip"

5
User 07/01/2020

Being a Best Western Blue Member I am familiar with the brand but the Best Western View of Lake Powell Hotel in Page AZ exceeded all my expectations. Speedy check in, spacious and clean rooms, wonderful amenities, best breakfast in a Best Western I have ever had, speedy checkout ... all that you want when you are spending a night in a hotel ... not to mention the accessible fare!

"Excellent Hotel for a Trip to the Horseshoe Bend"

5
User 05/01/2020

We had chosen this Hotel at our Trip from Las Vegas to La Verkin. We had a room with view to Lake Powell, unfortunately you can not see the lake, because of the low water level of the lake. But the view of the surrounding is also worth seeing. The view from our room was excellent. The room was nice and clean, the AC was not too loud. Only the bathroom was a little worn out. The balcony behind the reception offers a nice view in the morning and evening, you get the same view from the pool and the hot tub. The breakfast room is not to big, but you get a versatile choice of the normal breakfast stuff. The parking space is big enough for the whole hotel.

"Best View for your money"

5
anagoree, Chicago, Illinois 01/01/2020

This hotel is bbest value for your Money. Hotel had very frandly staff. It give an excellent view of lake Powell. It is also very close to most attractions in Page, AZ. 1) glen canyon dam 2) horseshoe bend 3) Antelope Canyon.

"A nice stay!"

5
gidge1966, Granite City, Illinois 31/12/2019

We spent the night here on a trip from Zion National Park to Monument Valley. The hotel is modern and the room is super clean and comfortable. It has a slight view of the lake and is centrally located.

"nice hotel"

5
User 27/12/2019

It was overall a pleasant experience staying there. The rooms were spacious and clean. beds were comfortable. good location. close to tourist attractions and local restaurants. very good complimentary breakfast buffet.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you for rating us 5 stars.

"Worst Western ..."

1
BlueTrain, San Francisco, California 19/12/2019

My wife and I have been traveling for 25+ years all over the world from small motels to top end hotels, both personally and professionally (100 nights per year on average) and had never experienced such a horrible front desk service! From the first words muttered, it felt off immediately... We had booked 2 rooms 9 months in advance for a family trip over Thanksgiving. Every other place we checked in during the trip had made sure we had connecting rooms or at least close to each other but here they had given us rooms on 2 different floors with view on the parking lot.... When we asked if they could do something, the real show started: they first told us that we had asked for special need rooms (which we did not) and that there was a limited number of them hence the rooms we were getting... The issue only got more complicated as our booking on chase.com showed a room with a view but they indicated they had not received such a request and they had given us rooms straight on the parking, next to the elevator... again, mistakes happen all the time but the secret of hospitality is how they get handled... I won't give you the full story as it went on for like almost 2 hours but a few highlights 1. I asked chase travel to contact the hotel to try to sort things out 2. when they called, the person at front desk said she was finishing her shift and they had to call back in 20mn although there was another person at the counter which until then had been working on her computer and had very carefully avoided to get involved. 3. After insisting, she finally stood up, totally ignored us and started to get an incorrect debrief from her colleague right in front of me ... 4. when I tried to give her the proper picture, she became extremely rude 4. I got chase to call back... now the story changed: no more request for special need room but instead that the request they had received from chase was not mentioning a view. 5. I asked to speak with a manager but the manager was only reachable over email! and it went on and on and on... until we finally secured a room at the Courtyard next door so we left this miserable place.... the Courtyard was great... at last mn, they were able to get us rooms super close to each other and the staff was super friendly If anyone who cares about customer service at BW reads this, feel free to contact me directly over chat for more info... We will never again stay at any of your properties but you might still want to send someone to fix things there....

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I apologize for your reservation experience. Our hotel has several room types, but in general a view side room and a non view side room. All rooms are described and labeled as such on our booking websites. We assign rooms based on the booking type. Apparently, your reservation came through our system as a non view side room. Please contact your travel agency to find out why they had booked a non view side room for you. There is also a price difference between the two room types. Thank you.

"Motel with a view"

5
MelW78, Mackay 18/12/2019

Easy to find, quick check-in, views to die for! Beds and pillows were awesome, just a short drive and your at 3 popular destinations, horseshoe bend, antelope canyon and lake Powell. Ample places to take photos

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear MelW78: Thank you so much for staying with us. We appreciate your business and thank you for taking the time to share your excellent stay experience with others. Please come again.

"Not a bad spot ...but service???"

3
bjrs812, Duxbury, Massachusetts 01/12/2019

Good location, decent facilities, but service was sub par at best. No one answered the phone at front desk. In house phones never went to where they were suppose to. Front desk staff was less than friendly and never apologized for screw ups.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear bjrs812: I do apologize for your experience. We are always making improvements to better our service and stay experience for our guests. Thank you.

"Great value hotel"

5
User 01/12/2019

We had a room overlooking lake powell, room was clean, shower had good water pressure, comfortable beds, friendly staff and everyone kept wishing us a good day. The ladies who took care of the free breakfast buffet ( Falene, Calista, Christine) did an awesome job! When we checked out the next day the front desk staff was efficient, friendly, and stored our bags for a few hours while we did an early tour. Would stay here again!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We are very happy to learn you had an excellent stay at our hotel. Please come again.

"Great place!"

5
User 19/11/2019

Location was great. Beautiful view. Great value. The staff was so friendly and helpful- everyone said hi in the morning etc. great breakfast. Would 10/10 recommend and stay again! Great price. Very clean.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much! Please come again.

"Great view"

4
buzz33beth54, Chiang Mai, Thailand 17/11/2019

Great view and friendly staff. Rooms were nice but a bit noisy. Rooms have Kerrigan which I don't care for in the first place, and ours didn't work. Internet is very slow and hot tub was out of towels. Overall I would stay here again.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much! Please come again.

"Fantastic Location, Breakfast and View, Front Desk and Bathroom Window keep from Perfect 10"

4
OKGuy13, Orlando, Florida 12/11/2019

Fantastic Location, Breakfast and View and value for the money. Breakfast staff friendly and helpful and there was a great variety of items to choose from in the buffet. Front desk staff not so much. They weren't rude, but they just didn't seem to care or know much about the area, at least the ones I encountered. Hotel is very clean and well appointed with great views. However, for some odd reason, there is a frosted glass window in the bathroom which shares a wall with the guest room. That's right, your view is of the other room, not outdoors. I have stayed in hundreds of hotels over the years and have never seen this before. And since the bathroom light lit up the entire guest room and my roommate was a light sleeper, I had to use the restroom in the dark so not to wake them. Other than this and the lackluster front desk staff, I would give this hotel 5 stars.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much! Please come again.

"Met all expectations "

5
Bacinac, Santa Clara, California 07/11/2019

Clean, large and well appointed rooms. Comfortable beds. Super friendly service. Excellent breakfast included in the price. Great location (Page is pretty small so every hotel is probably a good location ). Not a 5 star luxury hotel but a great value for the price. The only thing I found strange was - with a name like “View of Lake Powell Hotel” - No one in my group could see the lake. It didn't matter - we weren't there to see the lake anyway. Would stay here again.

"Clean rooms, Friendly staff and an amazing view"

5
Candace P, Lake Wales, Florida 06/11/2019

Checking in was a breeze fast and friendly staff especially the staff members Callista, Tina Ialene, at breakfast our first morning and Bill, Faye and Callista the second morning so friendly and the food was fresh with a wide variety. The view from all around the hotel was amazing and rooms were very clean. This is where we will be staying again on our next trip here, plenty of parking and location location location we could even walk to so many places from this hotel.

"Beautiful"

5
User 06/11/2019

the view from the balcony was breathtaking. The staff was lovely and super helpful. We will definitely be staying here again thank you Lake Powell BW! the amenities were super cool we got to use their hot tub which overlooked the Lake Powell area.

"Great hotel with a fabulous view."

5
choosyeater34176, Deerfield Beach, Florida 04/11/2019

The rooms were updated, immaculate, bedding was great. The staff was outstanding from the check-in to check out. During the best breakfast ever Callista, Tina, Falene, Bill and Faye were very welcoming and helpful.

"Avoid this hotel"

1
travellerR7591XN, Cathedral City, California 04/11/2019

Waited in line for more than 30 mins for check in on a Friday evening with only one employee on duty in the ENTIRE hotel. Room smelled weird, almost nauseating. Hair dryer started smoking and almost caught fire. When I took it down to the front desk, the guy wasn't even there. Sign said "will return in a few mins". Much longer than that. No replacement hair dryer until the next day. Internet extremely slow. Management needs to fix this place.

"Good hotel,clean and quiet, with a good breakfast"

4
Peter K, Hurricane, Utah 30/10/2019

We stayed here in room 333 on 10/22/19. The hotel is easy to find (it's across the street from the other BW), close to everything in town and about 7 miles from the Lake Powell marina. There is plenty of parking. Check in was quick and the staff had a handout for local restaurants. Room 333 was clean, good sized, with comfortable beds and a decent sized bathroom. The water view matches what is shown on TripAdvisor. The hotel has an elevator. Breakfast is held on the 1'st floor (one floor down from the lobby) and was one of the better BW breakfasts we have ever had. The women running it do a very good job. Overall, we thought this was a good place to stay.

"Very annoying night light!"

2
dankas1361, Eighty Four, Pennsylvania 28/10/2019

This is nice comfortable place to stay in Page. They list themselves as having a view of Lake Powell. Yes, you do have a view of the lake, but it's a bit of a distance away and not much of a view (possibly because of the low water level in the lake). However, there is a very annoying night light in the sink area of the bathroom that can't be turned off. Since there is no door on this area of the bathroom, the light lights up the entire bedroom. This is made worse because there is a large mirror on the wall that reflects the light right on to your bed! The only thing I could find to cover the light was the ironing board from the closet. If you plan on staying here, bring a roll of duct tape to cover the light.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
We appreciate your stay with us. We are sorry your expectations were not met. Lake Powell is a man made resevoir providing water to 30 million people. There has been a decade long drought in the West, so it has been doing its job to secure water for Las Vegas, Los Angeles, and Phoenix areas. Nonetheless, we hope you were still able to appreciate the grand view from our hotel. Thank you.

"Nicest stay on our Vacation"

5
Glen H, Arroyo Grande, California 26/10/2019

We have been travelling the West of the U.S. for a month and this hotel is a gem. The view of Glen Canyon Dam. The closeness. The FREE breakfast buffet is by far the best we have encountered. People from Japan, Europe, Mexico all blended well. We have encountered some very helpful staff. Christine for one. We liked it enough to extend our stay by a night.

"Bed bug incident"

1
User 24/10/2019

The hotel was completely overrated and overpriced. I work for an airline and travel weekly staying in hundreds of hotel beds. Woke up after our second day there and was covered in bites. Never happened in all my stays so wasn't sure what it was but figured it out quickly. I brought it to the attention of the manager, Samantha, who is never there as she covers 2 properties and she was rude, uncaring, and denied that it would have been this property. Poor customer service all the way around. Save yourself the trouble and don't stay here.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Bill K, I am sorry for your experience. We take all bed bug reports seriously. They are brought in by guests and sometimes even by the guest who reported the problem, because they carried them in their luggage. Airlines are known culprits of transporting bed bugs in its luggage cargos thud emabling the spread of bed bugs to hotels. Our housekeeping staff is trained to report immediately if they are spotted. However, if the guest brought them in themselves on the same day, we would not be able to prevent it. The room you stayed in has now been shutdown for treatment. Thank you

"Good marketing, shame about tbe reality!"

2
Alasdair M, Aberdeen, Scotalnd 23/10/2019

Booked this hotel on the basis of a Lonely Planet recommendation. Unfortunately didnt live up to the hype,I.E. "Possibly the nicest Best Western you'll stay in" Well forget that, it was dated and had served breakfast on paper plates, plastic forks, spoons and poor quality breakfast cutting corners everywhere. Advice: Try the Best Western PLUS across the road.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I am sorry your expectations weren't met. We have many happy customers, so we are sorry you could not be one of the happy ones. Our team works hard to please our many guests, so they are always sorry when someone's expectation is not met. We wish you well.

"Outstanding B W hotel"

5
Robert W, Asheville, United States 22/10/2019

Not sure why this property is not rated a BW plus. Lobby is stunning with phenomenal views towards Glen Canyon dam. Breakfast offered more choices then I have ever seen at a similar hotel. Room was spacious and beautifully decorated with fantastic views. Only minor complaints were that hot water could have been hotter and a less than welcoming initial contact telling me I could not check in till 3. Clerk when I returned at 4 was much nicer.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Robert W: Thank you so much for sharing your positive experience with others. We appreciate your time and effort for doing so. More importantly, thank you for staying with us. We appreciate your business. Please come again.

"Fooled"

1
User 19/10/2019

We went there after booking a room by phone. We wanted to pay by cash since this is how we decided to do our full trip. The girl online asked us a credit card, just to hold. Unfortunatly, they decided to take cash for everything but not to pay the room. The thing is, this is only the next morning that they finaly tells you : we are going to charge your credit card ! When i asked to talk to the manager, she accepted but just on the phone ! And she just said : we have your credit card, we don't need any of your claim, we will charge your credit card, whether you like it or not. I consider that Best western fooled me. With all the justice following, particularly for this manager, who should sell donughts !!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I am sorry your expectations were not met. You were not fooled. You just didn't communicate well of your expectations to pay cash at check out. Many service businesses do not accept cash payments anymore, e.g., airlines as well as many other big chained hotels. Cash is not accepted as much because most people just do not carry large amount of cash anymore and most prefer to earn points from credit card spends. I understand you probably exchanged your EURO currency at a higher exchange rate in France as the dollar has been steadily strengthened daily and that you wish to spend your exchanged dollars before you return to Europe. I am sorry, but in the future it is best to clarify at check in and not be disappointed and feeling upset at check out. Thank you.

"Great breakfast"

4
teridacktyl, Bellingham, Washington 18/10/2019

Comfortable beds, good location great breakfast. Our room was not on the lake view side of the hotel, that was disappointing. We did however enjoy the sunset from the public balcony on our floor. The breakfast crew was helpful and courteous.

"Perfect stay"

5
ARTE F, Lucerne, Switzerland 16/10/2019

This hotel has everything you need during a trip. Comfort, nice rooms, friendly staff and a perfect breakfast. The location of the hotel is perfectly located as you can reach many attractions nearby. we can only recommend this hotel. Price performance is perfect

"Great hotel with views"

5
nycamy2018, New York City, New York 14/10/2019

Well located hotel. We were within a 3 minute drive of the meeting places for the actives we booked in the page area. I wouldn't say we had a view of the lake, but we did have a great view of the scenery on the lake side (definitely pay up for that side since the other is a parking lot). If you don't get a view in your room, head to the patio or pool/hot tub for a view. Hotel is standard Best Western quality. It has breakfast but no bar so BYOB if you want drinks on the patio.

"Float Trip Hotel"

5
User 10/10/2019

My husband and I were on a 12 day trip around Arizona, and our room here was very nice. The view is not as good where we were on the first floor, but we weren't in the room for very long, so it didn't matter that much. I will say, though, that of all the hotels we stayed at in Arizona, the breakfast here was the best! There were lots of different breakfast items to choose from, both hot and cold items. Callista and her team did a great job.

"Reservation Rate NOT honored!"

2
Cindy W, Elkton, Maryland 09/10/2019

Booking a room here well in advance (10 months) was obviously not sufficient to honor the reservation rate quoted (printout in hand shown at check in. Charged $81 more for the second night in exact same room on a Monday night ( not a weekend!)

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Cindy W: I do apologize you had misunderstandings about your reservations. Our record shows you made your reservation on Nov. 12, 2018 for a reservation arrival on Oct. 6, 2019 with a 2 night stay. On Oct. 1, 2019, FIVE days before your arrival on Oct. 1, 2019, you called Best Western Central to change your reservation to a 1 night stay. The hotel made the change for you. On the afternoon of your check-in on Oct. 6, 2019, you changed your mind and wanted to stay 2 nights again, but the room rate had since changed (as hotel room rates often do) and the rate was now higher than what you had initially reserved from November 2018, of which the 2nd night was and then cancelled by you. It is understandable that you regret your decision to have changed the length of stay from 2 to 1 night on Oct. 1; however, the hotel did extend a 10% to you on the 2nd night added out of good will. I apologize for this "amnesia" moment you had. Hopefully, now you know it was not that the hotel did not honor your reserved rates. It was you who changed your length of stay twice and then not liking the rate increase when you wanted to add the 2nd night back. Thank you.

"Nice BW - Great breakfst buffet"

4
User 07/10/2019

The buffet breakfast was very good. Lot of choices Callista the team member overlooking the buffet breakfast was very attentive making sure everything was in order. The room was very clean. The location was excellent - just needed to cross the street to have dinner at a nice restaurant. A great stay. K&C September 2019

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We appreciate your stay with us and for sharing your positive experience with others.

"Don't bother"

2
584KathyB, Hudson, Illinois 06/10/2019

Yes, it has a view. However, it sounded like elephants above us until 2 a.m., the water pressure in the shower was terrible, and our key cards quit working necessitating a visit to the front desk where one man was checking in 25 visitors (long wait to get into our room). Be advised there are two Best Westerns right next to each other. Rooms are clean, but air conditioning unit (which sounds like a turbo jet) sits right next to the desk, making it impossible to sit at the desk. I don't usually post such negative reviews, but after two nights here, I am tired and grouchy.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I am very sorry for your inconveniences. Our hotel typically have happy guests. I have noted your comments to review for improvements. Thank you.

"Lovely hotel with excellent views"

4
User 04/10/2019

Excellent location with great views and a great first impression when entering the reception area. Clean modern hotel, nice rooms, better than expected breakfast. Most of the staff were excellent, Kendra on reception and the breakfast staff Fae, Callister, Relina, and Tina were always happy and welcoming. The general area cleaning staff were always polite. Swimming pool was good too. The one issue we had that apart from Kendra, the staff on reception were the least welcoming we came across in our 3 week holiday touring. We didn't get a hello, a welcome or a smile when we checked in, when we tried to pay with a different card it was rejected (we found out by our card company it was because the receptionist had entered incorrect information and then she put it through twice by mistake) None of them seemed to be interested in helping. Very poor welcoming.

"Average hotel"

3
chiko85, Sydney, Australia 28/09/2019

Rooms were clean and comfortable however the hall and rooms had a strange smell. Aircon wouldn't go below 72 degrees, no spare toilet paper in the bathroom. When we checked in we encountered a rude man at check in but the next day we had the nicest receptionist. Wish there was more consistency. One of the breakfast ladies yelled at me because I picked up the plate that had a pancake on it to pass it to someone (didn't want to touch it with my fingers) and the breakfast attendant snatched the plate out of my hands and yelled at me that I wasn't allowed to take that plate. I was a bit shocked as I was clearly just passing a pancake to someone else. Staff need to relax and perhaps undergo more training about customer service.

"Average..."

3
User 26/09/2019

There are lots of hotels to choose from in Page...brand new ones in other section of town close to a new Walmart. Pass on this hotel. bathroom window “vents” into the bedroom. Breakfast was mediocre. Could walk to a few restaurants from hotel.

"Not worth the price"

2
Splash_into_life, Parsippany, New Jersey 21/09/2019

I recently stayed at the Best Western View of Lake Powell. The hotel is located in decent location. But it was over priced, and when the price dropped while I was staying they would not match the price to accommodate the rate offered on their website despite that I booked directly through them and not a third party vendor. The place was not up to date and the toilet in room 321 did not flush well. I was told to hold it down longer or wait and come back in a few minutes to flush it again. Not acceptable!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Splash_into_life, Hotel rates are established at time of booking. I am sorry you were disappointed when the hotel was not able to match your booked rates with our distressed inventory rate. There may be times when there will be last minute distressed inventory sale when hotel rates are lowered just like there may be times when rates are increased last minute when inventory are scarce. We do not match lower rates just like we do not ask guests to pay more when rates are increased. The market pricing concept is the same as buying gasoline and airline tickets. Prices can fluctuate, but they are nonetheless established at time of booking. Thank you.

"Poor customer service"

1
User 20/09/2019

People did not answer when greeted. When you say « Hi how are you? » nobody answers. All were really short. For the check out, we asked for a receipt, and were told the hôtel doesn't give receipt. The lady were really really rude. No view on the lake with a reservation for it. Our worst experience since the beggining of our road trip in Miami.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Janouuuuuuu: I do apologize for your experience. As explained to you, your reservation was purchased from and paid by Booking.com. You had purchased a Booking.com "packaged rate", so the hotel was not able to provide you with a receipt as there was a "markup" by Booking.com and they prohibits the hotel to show their customers how much they paid for your room. You can only receive one receipt and it can only come from the business you paid for the service. In this case for you, it was Booking.com. When this was explained to you, you could not understand the concept and still insisted on a hotel receipt, so you and your friends became very upset. I apologize you weren't happy with the hotel response. Next time, if you want a receipt from the hotel, it must be a direct pay to the hotel and not to an online travel agency. Thank you so much. Have a wonderful time back to Poland. We wish you well.

"NICE HOTEL WITH GREAT BREAKFAST TEAM"

5
Stephane59880, Saint-Saulve, France 20/09/2019

We enjoyed overall the hotel : its situation near the restaurants and city's facilities, the view on the lake, the spa and pool, the sunsets every night, the cleanliness and good room services, finally the breakfast buffet every morning. The breakfast team (Callista, Tina, Traci and Festina) was very friendly and efficient. Food was plenty and well presented. We will come back here at our next Page visit.

"Rude staff"

1
User 15/09/2019

Dumpy hotel rude staff avoid this hotel at all cost! I don't understand why a hotel would hire rude ignorant individuals to treat their guests poorly. Do the owners not care? The rooms were filthy. Air conditioner made rattling noise all night. Best part about my stay is when checked out never to return.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear "Bobjones6678", You missed important details on your stay at our hotel. The staff nearly had to call the cops on your aggressive behavior. You were swearing and banging sundry fridge doors, because your friend decided not to purchase sundry items because he didn't want to wait for a cashier. You yelled, "This is f@cking wrong among other uncivil nasties at the front desk. You cussed and reached over the front desk which your friend had to hold you back. You are very lucky that the hotel didn't go through to call the cops on you. Otherwise, instead of writing a non self accountable review, you would be sitting in a jail cell. Hospitality hotel staff is here to assist, but we will not be abused by poorly behaved and ill manner men. Be kind and patience to others. Otherwise, someday, another service establishment may not be as forgiving as us and you will find yourself sitting in a jail cell. Thank you.

"Nice view of the Grand Canyon"

5
User 13/09/2019

GREAT Hotel for the $ The outside seating area was very nice. Only thing missing was outside our room patio seating. The BF was outstanding. More outside eating space would have make it perfect.. Staff was very accomodating.

"Dj"

4
User 11/09/2019

This property is in very good location for Antelope Canyon tours both boat and walking. This hotel is very nice and has nice breakfast. One of our rooms had a small problem with lavatory drain stopped not working but they said it would get fixed. Front desk could have been more personably but they we very busy.

"Almost Perfect"

5
ralphbart, Greater Sydney, Australia 04/09/2019

Great location, and if lucky, room with view of surrounding countryside. Rooms are well presented with plenty of room to move. Only slight downside, WiFi is a hit and miss affair. Annoying when half way through a task, and connection drops. No safe in room to store personal belongings. Air Conditioner in room, noisy, and annoying to hear a constant hum. Bed had been made. But sheet had red stain. Either nail polish, or spillage of some kind by child. Staff are very friendly and helpful. Ice machines, coffee and cold drink dispensers throughout building. Breakfast included with room booking. Nice selection of food on offer. Pool, and outside sitting area under cover. Apart from the minor problems mentioned, the room and services provided, make for a pleasant stay.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Ralphbart, Thank you so much for your kind words. We appreciate your time spent with us. We hope to see you again.

"Best Western in Page, Arizona"

2
User 03/09/2019

We reserved a room with two queen beds. They gave us one king. No internet was available, and/or we did not received the password. The air conditioner was very noisy. We had to turn it off to sleep. The breakfast was huge and very good.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear DeonStroman, I am sorry your expectations were not met. Everyone should have received a password at check-in. Please ask the front desk next time for the WI-FI password. It's available to all registered guest. Thank you.

"Nice view, central location"

4
born2sail, Perrysburg, Ohio 02/09/2019

This was a nice hotel. Our AC unit rattled randomly throughout our stay but otherwise it was a nice room with a beautiful view and great sunsets. The first night our room was missed by the cleaning crew so we used towels from the pool but after in subsequent days the room was cleaned. Breakfast was good with eggs, sausage, pancakes, cereal, yogurt, fruit, etc. and the outdoor pool was nice, as well as the hot tub, which wasn't too hot given the hot temps. The hotel does charge an extra guest fee for more than two people in a room, a practice that I am not a fan of and they also check you off a list when you come for breakfast. The location is central to things to do around the area and all in all was a nice stay.

"Ok place to stay"

3
Akkapo, Sydney, Australia 02/09/2019

We stayed here for one night. It was a convenient location with Antelope Canyon and Horseshoe Bend both within a 15 minute drive. There technically is a view of Lake Powell but it is quite far away and you can't see much of it. There are a fair few good places to eat a short drive away as well. The interiors of the room are ok but nothing special. It was nice having the pool and hot tub to swim in. The free breakfast was really delicious for a free breakfast! Lots of hot options, cereal and fruit etc, a few pastries. Check out time is 11am, we went to the canyon in the early morning but when we came back at 9am room service was in the room for the rest of the time so that was a bit weird, I don't know why they come to clean the room before check out time and we hadn't checked out yet.

"Overpriced Maze Constructed like and Labyrinth"

1
Robert M, Glendale, United States 31/08/2019

Very Overpriced Hotel with no useful amenities or eating facilities except "Breakfast Room" located in the first floor Labyrinth next to the Staff Laundry. Terrible coffee, minimal selection on eating options. Weird Construction hallways terminate into three to four corners that make even getting to the pool a challenge. Nice view of Lake Powell if you sit on the cumbersome portable table "Desk on Rollers" and look out the window that butts against the far wall above the Air Conditioning unit that blows into the desk and "Table?" They also have a window with mosquito screen installed in the bathroom and above the bed which is six inches from the wall (Don't get up on that side unless you are really slim!) I would not recommend this Overpriced ugly hotel to people I don't like... well maybe some! Entry Lobby is worn dirty and a shabby rug has been thrown over the old carpet than is worn down to the glue.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Robert M: I am sorry your expectations were not met. However, from your other social media comments, I believe it comes down to the rates you paid. Our rates are competitively priced with other area hotels offering similar quality and services. You stayed with us during high travel season, so if rates are too high for you, I suggest you go to the next or few tiered down hotels rather than writing vindictive reviews. As others can easily know from reviewing other reviews, yours is not aligned with other guest experiences at our hotel. Our hotel is built in an "I" shape, so how is it like a maze? Roller desks are highly prized design ideas for multiple usage in a guest room. In any case, I am sorry you chose to stay with us. Be kind. Be nice. Life is much more pleasurable when one isn't angry and feels the need to be toxic and vindictive. Thank you.

"Overall, OK. Some issues"

3
User 28/08/2019

We stayed at this hotel for two nights while exploring the Southwest and Lake Powell. Pros: Great location, comfortable Queen sized beds, nice linens and towels, a small, but nice pool, nice veranda overlooking the lake and town, Keurig coffee maker with K-cups in room, 12:00 check out, competitive price Cons: They wanted to charge us $10 for my 14-year-old daughter to have breakfast (seriously?), desk staff a bit rude, inconsistent AC (either freezing or not cool enough), the eco-friendly window in the bathroom (maybe a curtain would help?), slow internet (they do warn you about this, but the fact remains that it is slow), water pressure in shower is awful, loud (wood floors make every sound above you echo) Would I stay again? Probably.

"Very good"

4
roylilol, Richmond Hill, Canada 23/08/2019

The hotel is very good with excellent service. We have had some problems with the air conditioner which ended up with instead of blowing cold air, it becomes very hot (40C). Except for that, the design and view is excellent and also the outdoor hot tub and pool. I recommend people to stay here when visiting Page and Lake Powell.

"Great location and friendly staff "

5
User 20/08/2019

Easy check in and easy check out. Breakfast was also a buffet and tasted delicious! Cheap place to stay for pretty good accommodations! The rooms felt nice the bathroom felt a little outdated but no other complaints. The Room was clean and we had a nice view from the room.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much.

"Strange room"

2
Lois A, Phoenix, Arizona 15/08/2019

I do not know about the other rooms but 311 has a window in the room the toilet is in that faces the sleeping area. You cannot turn the light on at night without lighting up the sleeping area. The toilet paper holder is so close to the toilet, you could use it for an armrest. While checking for bed bugs, found that one of the mattresses had the springs showing. Seriously? All this for a total of $252.00. It was high season and everything in Page is expensive but, there has to be something better than this for the money.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Lois A, I do apologize you did not like the design of our rooms. The window you described was an eco-friendly design to bring natural light into the bathroom to conserve daytime energy use. I do apologize it was not a more obvious concept. However, I think the crux of your review is not really the design issue, but that you were not happy with the room rates you paid. I am sure you had shopped online when you booked our room and found it was the best value for the money in Page, which was why you ultimately booked at our hotel. Thank you.

"Avoid Like The Plague!!!"

1
User 10/08/2019

1. Misrepresentation -- bordering on fraud I had paid extra for "lake view" -- the room I was assigned overlooked the parking lot (see pictures of the view from my room). This is what I got for the $550 I spent on the two nights Explanations from front desk, in desceding order: a) I cant check in at 8 PM and be expected to get the room with view (check in is till 12, and paying extra requires thet they hold the room?) b) No rooms even closer to the section with view are available (when I mentioned I will complain to Expedia, magically they were able to move up from room 219 to 211 -- no significant improvement in view3s though) c) I said I paid $275 per night for the room with a view -- I was told there were people who paid "much more" 2. Arrogant, condescending, front desk lady I arrived a bit dishelved (I had trekked up Cathedral rock in scrorching sun that noon). tjhe front desk was manned by a lady who was supremely condesceding, impolite and bordering oin arrogant. Unwilling to anwer questions to questions such as: is there a restaurant on premises (answer is no), how to connect to internet (more on that later) or where breakfast is 3. Pictures do not match facility The pictures of "room with view" is of course a complete falsehood-- even the balcony they show in pictures is deceptive. The area is overcrowded -- seat cushions are flat, shoddy and badly worn out, many of the bulbs were blown out. 4. Internet There is sign in the lobby that says internet does not work, and it's not their fault!!!! For the two days I was there, I coudnt connect. I stayed at Baymont by Wyndham on my third evening at Page -- what a contrast: friendly check-in, room with a great view (I didnt even pay extra), internet that worked (and was high speed enough for me me download movies on Netflix).

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear SanjitKP, I am so sorry to hear you did not like your room rates, so your review was biased driven. You stayed at our hotel at the height of tourist season; however, our rates are always comparable to area hotels offering similar quality and services. Our hotel is very popular and many of our guests proudly share their hotel photos and experiences online. Thank you for your comments.

"Nice breakfast!"

5
User 06/08/2019

We, of course, got to the breakfast buffet late so I was expecting bits of this and that warmish food and somewhat of a mess. I was surprised to find a buffet looking like it had just been set up! Everything was clean and filled and hot (or cold, depending on the food type). A big shoutout to Relina, Bill and Michelle who were very pleasant and did a great job preparing the food and keeping it presentable the entire time. Way to go, guys!

"Environmental NIGHTMARE!"

3
crazyboys24, Chelmsford, United Kingdom 06/08/2019

After a delay checking in - you really can't access until 4.00 and the receptionist was extremely grumpy in reiterating that - we had no complaints about the room which slept two adults and two teenagers comfortably. Pool was ok - a bit cloudy but refreshing in the hot sun and plenty of loungers. View was mainly of the golf course to be fair, but the sunset was indeed spectacular. HOWEVER, while the breakfast was tasty, varied and filling, EVERY SINGLE CUP, PLATE, BOWL AND ALL THE CUTLERY WAS DISPOSABLE PLASTIC OR CARD!!!! Likewise the cups in the lobby and the rooms. Coming from the UK where we are trying to minimise single-use plastic, this was sickening! Come on Best Western - step up and take some responsibility!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear crazyboys24: Thank you for your comments regarding our disposable breakfast utensils and plates. We do so to save the fresh water in our environment. Only 3% of earth total water is fresh water. It is even more precious for us desert dwellers. We do not want to introduce harsh dish chemicals into our underground aquifers as water pollution would be irreversible as well and even worse for human life existence in the area. The drinking water in Page area is still pure, so we are able to drink our local water from tap unlike most, if not all, places in Europe and other parts of the world. Thank you for your comments, but advising hotels to use dishwashing chemicals may not be the best recommendation. Thank you.

"Great location"

5
StevenR830, Chandler, Arizona 04/08/2019

Nice location with views of the lake, dam and golf course. Great staff and were helpful in suggesting several dining options. Excellent breakfast buffet in the morning. Internet was not as responsive as other Best Western hotels. Room was a bit pricey and for less money there is a Best Western Plus next door if you don't want to pay for the view.

"Customer Service room for improvement Don't eat the eggs"

3
azag86, Cypress, Texas 28/07/2019

This is a nice hotel with small view of Lake Powell. The customer service left a lot to be desired. Check-in was delayed over an hour because an earlier power outage. We had access to pool but no place to put our bags not to mention we had dinner reservations to attempt to dress for. Breakfast service didn't start until 6:30 and there was a line to get in. You would think breakfast during July in AZ would start earlier as people trying to get out on tours before the heat and there was a person to check you off the list for breakfast. It's not like we were eating breakfast at the Ritz. The scrambled eggs were about the nastiest thing I have ever seen & attempted to eat in my life. Don't do it. The biscuits & gravy weren't bad.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Azag86: I am so sorry for your experience at our hotel. The area power outage threw a curve ball into the hotel operations the day of your arrival. We are sorry for your inconveniences. Thank you.

"Nice property"

4
PG A, Long Island, New York 24/07/2019

Arrived for a one night stay. The hotel is clean, and check in was easy. The included breakfast was very good, plenty of choices and plenty of seating room. Views of Lake Powell from the back covered back deck. Great place to sit with a drink after a long day out. Spacious lobby with plenty of seating and water and coffee and tea available all day and night. The pool was cloudy, did not use.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear PG A, Thank you so much. I'm glad to hear you enjoyed our location and facilities. Thank you.

"Satisfactory and Pleasure Stay!"

5
User 18/07/2019

Rapid Check-in, Spacious room and an Excellent breakfast. In addition to that you get to view the Lake Powell dam from your room which is an compliment for us during the stay. BW offers different variety of breakfast menu's to eat. It was a pleasant time to stay in there. I would highly recommend this hotel for stay if you are visiting as a family.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. I am delighted to learn you enjoyed your stay. Please come again.

"STAY AWAY from this property, Bed Bugs, Triple charge, unwilling to asist"

1
Mihahcan, Ljubljana, Slovenia 14/07/2019

We were staying in this hotel as a party of 6 rooms, booked well in advance on “non - refundable” tariff. When arrived to hotel, immediatelly found out, that one of the rooms did have broken toilet(water was leaking) and we wanted to change the room. What a nightmare... arrogant lady at front desk insisted to wait for mainteinance, but the man needed his bathroom (medical reasons)...when asking again to change room (and they can handlle the toilet later), she replied: “ I am not talking to you anymore” and she refused to help us. When insisting to get another room in more persistent way, the co-worker did call the manager and (I presume) got approwal to change that room... This simple movement has beed done in lowest possible manner! The night was a nightmare: bed bugs bite me allover my legs... bed was full of bugs...but there was no other room available at night, when realised, that I am sharing bed with those flies... When checking out next day, they have asked for vouchers (which were provided at the time of check in) so I reprinted them and handle to lady at front desk. On the very next day (today) have realised, that this hotel charge my credit card two times again for the price of room&tax, each transaction of 141 usd, ttl 282 usd (copy of charge is available to anyone interested)...Did call them and asking to check, providing all names and room numbers... but here comes arrogancy again: the lady said that I need to send email and asking them to investigate “the case”... Like I did the failure... at the end of conversation, she gave up the phone :( No matter about rooms (and I am aware that not of all beds have bugs), good location and decent free breakfast, their attitude and rude approch to paid customers is way beyond normal! If this nation does not like tourists, it is absolutely fine with me.. just make decision...but if they do accept tourists, they should accpet al least basic standards to treat people as human beeings... and not as walking ATM (milking cows).

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Mihahcan, I do apologize your stay did not meet your expectations. I am sure you are confused over your billing statement as the hotel accounting record does not allow front desk to check-out rooms with a credit. Please check your statement again to find out if what you saw was an "authorization" charge or an actual charge from the hotel. I do apologize you did not feel you received the proper attention from the front receptionists. Unfortunately, sometimes when "pushy" guests become unruly, there is no other way than to communicate in a blunt manner. This is not an uncommon practice in the service industry as there have been news coverage regarding unruly theme parks, airlines, restaurant and hotel customers. We apologize blunt communication had to be used with you. We wish you well.

"Excellent Breakfast!"

4
User 12/07/2019

While the front desk staff was unfriendly and indifferent, the complimentary breakfast was exceptional. Very well staffed with friendly people and loads of choices in food, fruit, beverages, etc. The most notable breakfast staff were Michelle, Jared, Relina & Falene. All very friendly, helpful & gracious!

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much. We will be sure to share your comments with our entire breakfast crew. Please come again.

"Basic"

3
Rosen_bean, Sonoma County, California 08/07/2019

LOCATION- This hotel is a short 5 minute drive to downtown area FREE PARKING- plenty of parking available. ROOMS- Seems old and rusty. No carpet in the rooms. Didn't really care for the rooms. Try to find a better hotel. INCLUDED BREAKFAST- If your option includes breakfast it is very basic don't expect much. Hard boiled eggs were not good.

"Worn and pictures are deceiving"

2
19087lisa, Wayne, Pennsylvania 02/07/2019

I booked a hotel in advance, worried about summer crowds. I booked Best Western knowing it is reliable, plus the pictures of the deck made it look really nice. Upon arrival I found the hotel to look worn, both on the outside & the inside. The lobby has worn frayed carpets and the deck is small and uninviting. The view from the deck is nice, but deck is not attractive. They have curtains that are all tied back tight w/zip ties and the furniture is worn. I was assigned a room on the upper floor and found it overlooking the parking lot/junk yard. I immediately went to the front desk to ask for a room w/ a view of Lake Powell only to be told there were none. I understand that, but when I made the reservation it never specified there were a difference in rooms (same price). The room was clean & updated but, there were other problems. It never seemed to get cold in the room, because the air conditioner is placed directly under the curtains. The shower was all glass and looked nice, but it leaked. Breakfast was good w/lots of choices. Basically, I would recommend booking one of the many new hotels available. I paid $152 advance booking rate = $174 w/tax and could have got a better room for less. This location did not meet up to my Best Western standards.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear 19087lisa, I am so sorry your expectations were not met and that you did not like the location of your room. The hotel tries to reassign room location whenever possible. Unfortunately, on the night of your stay, the hotel was completely sold out and we could not move you to a different room. We zip tie our patio draperies whenever there are high winds in the area. Homeowners who have outdoor patio draperies would know that high winds can destroy very expensive draperies. We are sorry the reason behind our asset protection was not clear to you. Thank you for your comments. We wish you well. Good luck!

"Great Place, Good Find"

5
CCgirl147, Easthampton, Massachusetts 30/06/2019

great views, clean, good breakfast and the staff: Falene, Relina, Michelle and Teri were the friendliest and attentive. Centrally located for all the sites. Antelope Canyon was the best! Loved the deck area for sitting and watching the sun set. Ample room to relax throughout the hotel.

"Highly recommended"

5
User 25/06/2019

My husband and I went for a quick trip to visit Antelope Canyon and Horseshoe Bend. We also went to the Dam overview and a 4 mile rim view hike. The hot tub was great after such a busy day and the views were awesome. Before we left the next morning, we did enjoy the full breakfast. The team member that morning was Teri, along with Falene, Relina and Michelle. All were very friendly. The only negative was that it would be nice if there were more tables outside to enjoy the morning fresh air while eating.

"Excellent hotel!"

5
User 25/06/2019

Our family of 5 stayed 3 nights while visiting the Page area. This BW was excellent and accommodating in every way. Front desk staff, housekeeping team, and breakfast staff - Falene, Michelle, Jeri, Relina, and Jared - we all friendly and helpful.

"One night stay on Trip to Canada"

5
User 24/06/2019

Great Stay!!! Quiet and clean rooms. Friendly staff and breakfast was great! Thank you Jeri, Fae, Tash and Jared.Great view of Glen Canyon Dam. Friendly service, comfortable room. This is a great hotel to stay in.

"Friendly staff"

5
User 20/06/2019

Great stay! Very helpful and friendly staff. Clean room. Quiet. Nice view from room. Breakfast staff was friendly. Decent breakfast. WiFi connection not the best but it didn't hinder our stay. Overall nice stay and would recommend.

"A good two-nights stay for Antelope canyon, Horseshoe Bend, and Glen Canyon Dam"

4
Sukgeun C, Santa Barbara, California 15/06/2019

A family of 4 (2 adults + 2 teenaged boys) stayed at a two queen beds room for two nights. Pros: 1. Convenient location to major tourist attractions (horseshoe bend and antelope canyon), city center, and major highways 2. Great complementary breakfast 3. View of lake Powell and Glen Canyon dam Cons: 1. Slow internet service (which is rather a city-wide issue than hotel specific issue, though) 2. Small pool that is right next to the breakfast area

"Suitable for our 1 night stay"

3
LW C, Atlantic City, New Jersey 14/06/2019

For the price and central location to Page attractions, this hotel worked for our one night stay. The check-in to enter the breakfast area was tacky, especially since it's nothing special. Otherwise our stay was what we expected.

"Nice Staff but Hotel is 'Minus'"

2
User 14/06/2019

We stayed 2-nights. 1st night was horrible as we found the bed sheet had few brown circles in one bed and ripped the 2nd. After removing the the bed sheet found more spot on mattress cover, below the cover found BIG yellow circle on mattress itself. Kind of urination!! Called the front desk staff, was told that service staff has left for the day and all he can do is to send the replacement bed-sheets then we will have to replace them. Asked for the change of room but I was told that hotel is booked. Man refused to help, but one of the front desk lady was nice and helped us to replace the dirty bed sheets and mattress cover. Made us sleep on the dirty mattress with clean bed sheet to cover it. Next morning, Went to front desk (new staff) and explained dirty mattress. Lady understood and immediately upgraded the room without charge (NICE). Just wondering how did they have room ready by 8am when checkout was just starting and room service was not even started? This room must have been empty last-night but night staff did not bother to offer. Although, it was upgraded room it was not without issues. Bed was making noise when you turn and toss in the bed. Foot step noise from upper floor can be distracting. ICE machine was out of order. Ice bucket in room was dented. Wi-Fi never got connected to the wi-fi hub in the hotel. Meaning old technology/equipment. TVs donot have digital/HD channels. Only Analog channels, Yik!! Basically, Best Western 'Minus' is more appropriate word.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Excursions639759, I do apologize for your inconveniences. I am sorry the hotel did not meet your expectations. The open room you were given in the morning was from a "no show" reservation from the prior night. The hotel never knows who had made a reservation and decides to no-show. The Page area has slow Internet service due to capacity issues from our remote location. It is not due to hotel equipment issues. There are 3 ice machines at the hotel. One on each floor. I hope you were able to find ice from the other 2 working machines. Sometimes, guests would use ice chest and empty out particular ice machine,which will take longer to remake the ice. Thank you for your comments. We wish you well.

"Nice Views"

4
JediNeo, Invercargill, New Zealand 12/06/2019

Decent hotel in a good location. Nice view of the Glen Canyon Dam. Not far from the Antelope Canyon and Horseshoe Bend. Room was clean and comfortable, slightly tired design. Breakfast buffet was pretty good.

"Wonderful stay all around"

5
JustDriving71, Fort Myers, Florida 06/06/2019

We stayed at this hotel after spending the day in Monument Valley. Check in was quick and the desk staff gave us some great recommendations for dinner. The room faced the dam and had a outside porch. We were able to park our car right outside our room. The free breakfast was very good and everything was fresh and hot. The room was clean and quiet. all around a great stay.

"Lovely hotel!!"

5
ChajuBenree, Naperville, Illinois 06/06/2019

We stayed here 3 nights. The room was quite large with 2 queen beds. Nice linens, bath towels, and shampoo/conditioner/soap. Really good continental breakfast included. Kendra, Jeri, and Michelle Trevor went above and beyond in service. Very professional and helpful. Front desk staff was also very helpful with suggestions for our Lake Powell tour. Very nice view from the back of the hotel. Great patio for watching the sunset. They have a pool and hot tub also. Many restaurants within walking distance. Highly recommend!

"Comfortable"

3
User 30/05/2019

Stayed one night in Page for a stop at Antelope Canyon on our Grand Circle road trip. Nice lobby with a nice veranda off it that overlooks Lake Powell and the bridge at Glen Canyon Dam. The views are long distance. I'd estimate the bridge and lake to be at least a mile away, this hotel is in no way "on the lake." I could not see any of Lake Powell until I went out on the patios. That being said it is a typical Best Western. We had a double queen just a few doors down from the lobby. The room was pretty spacious, definitely a little dated but that was a non issue for us. One thing that struck me was the floors in the room. That typical hotel room carpet? Nope, not here, the floors were some kind of laminate or linoleum wood look tiles.I definitely spotted a few areas on the floor that looked like they needed to be mopped. Other than that the room was clean. Morning breakfast was downstairs and the room for breakfast also had a nice patio to eat outside. There was a nice selection for breakfast. Overall we were satisfied for a one night stay.

"Lovely view of the North Rim"

5
User 24/05/2019

The hotel was very nice. Had a beautiful view of the north rim and very close to the marina. I really enjoyed getting to the marina for the boat tour and then back for the antelope canyon tour. It was centrally located.

"Great location for visiting"

4
Connector07310452501, Vancouver, Canada 23/05/2019

We had good time @Best Western View of Lake Powell Hotel. The breakfast was really good, spacious room. A little noisy the ventilation, but nothing to complain about. Unfortunately, we did not have the chance to use the hot-tub. Perfect location. If I can give an advice, they offer us an upgrade to the lake view room, but it was not necessary.

"Celiac Friendly"

5
User 23/05/2019

We were excited to head out to the canyons this morning but not before grabbing complimentary breakfast. Tasha, Fae and Mado were wonderful! I have celiac and just happen to be 4.5 months pregnant. They have a sign for those with allergies that reads “ask for available options.” Tasha immediately listed all my options for breakfast and provided a personal almond milk and rice Chex cereal as an added option. They were extremely accommodating. Both mom and baby were happy!

"For 1 night"

3
rodolphed44, Geneva, Switzerland 21/05/2019

We spent one night in this hotel. The location is perfect and you have a nice view. Rooms are big. That's it. It is old style, refreshment can be done... and isolation of light and noise very bad... ok to stay one night

"Perfect stay"

5
tezzzka, George Town, Grand Cayman 20/05/2019

We really loved this place. Everyone was so friendly. The room was spacious and clean. There was a fridge, coffee machine in the room. The breakfast was amazing! So many things to choose from - eggs, oatmeal,pancakes,fruits etc.

"Great location and view"

5
Luv_traveling0, Louisiana 20/05/2019

We stayed one night -- visited the Marina for an evening boat tour and toured Upper Antelope Canyon the next morning. Very clean and well appointed. The back balcony has a fabulous view. The breakfast was a very good hot meal. The hotel has a great location and very convenient to restaurants in the downtown area. Friendly staff -- I highly recommend this hotel.

"Nice stay!"

5
Rebeccacox3, Burlington, North Carolina 14/05/2019

We had a great stay at this hotel. The staff was so kind and helpful. Our room was very clean. The views are very pretty off the back balcony. Our room was located right off the lobby so it was a little loud, but no big deal really.

"Beautiful views"

4
mmoran0711, Winter Garden, Florida 09/05/2019

This hotel has beautiful views of the Glen Canyon bridge and dam, and of the Grand Staircase National Park. The outdoor patio has the spectacular views. Only half of the rooms have the beautiful view, so be sure to ask for a room with a view. The rooms were clean but slightly dated. The breakfast very good and plentiful. Also, the staff was very friendly.

"Value for money"

5
368annaw, Switzerland 09/05/2019

We stayed for one night at this hotel. We were lucky to have a room with a great view. The staff was welcoming, friendly and helpful. The room was clean and spacious. And even with the hotel fully booked, the breakfast area wasn't overcrowded in the morning. Good choice of food as well. We arrived on a chilly and rainy afternoon and the hottub was a nice place to relax for a bit. Conviently located for all the tourist attractions in the area. Great place and definitely recommend.

"Worst experience on entire trip "

1
Roger110358, Sindelfingen, Germany 04/05/2019

very disappointing stay, from arrival to departure. The location is OK with nice view overlook valley. Restaurants and bars close by. The rooms were OK too, standard as expected price level. Bad experience is behaviour and support of the whole staff we met, the booked breakfast. From Check-In to check out, unfriendly - absolutely not supportive with any questions and obviously not trained for service. Each question we had was answered ‘check website' - or ‘look on brochure'. We felt behaved not as a customer. We felt as cattle stressing the staff. Not to recommend if You want to feel a bit good accommodated. The breakfast was a plastic mess and most cheapest meal You can find. The tables are not cleaned up regularly, Compared to the price a joke... Sorry - if course the a bit aggressive manager will reply soon - built Your own picture..

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Roger110358: Thank you for your comments. Quite frankly, I am surprised by the service response you received as it does not sound like our desk service especially when our training does not ask to refer guests to check websites for themselves. As other reviews on here attests, most of our guests complements on our terrific service. Please email hotel at ViewOfLakePowell@aol.com to let me know date and time of the service person who you encountered, so we may check our front desk visual recordings to identify the nature of your encounter. Thank you.

"Terrible stay"

1
gwenc0426, Pittsburgh, Pennsylvania 03/05/2019

This blood stain was on the coverlet of my bed. No compensation by Best Western. Do not stay here. The rooms are old. The only updates are to the lobby. The breakfast although large with many choices is not good. The only thing this hotel has going for it is a nice outdoor patio.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Gwenc0426: Thank you for your feedback. I must say I am a bit confused by your comments. You stayed with us for 2 nights. You showed the front desk of the stain the morning after your first night and told the hotel that there's no problem as long as it is changed out. The issue was corrected. Had the issue been reported at check-in, it would have also been a easy switch out. At check-out nothing else was said or mentioned by you. I am sorry if you had expected a discount for a easy correction, but our hotel policy is to resolve problems for the guest prior to check-out as we assume when guests have complaint issue the motivation is usually to have it resolved for a better stay and not by the motivation to receive a discount. We wish you well. Thank you.

"Phenomenal View"

4
SarahMCN, Minneapolis, Minnesota 03/05/2019

The views from the ridge out to the canyon and Lake Powell were breathtaking! The breakfast was a full, wonderful, delicious meal. Not the dry and boring continental breakfast a lot of hotels offer. There's a Best Western Plus across the street. I wish I had known the proximity of the two hotels and would've done more research on value for stay . We were there less than eight hours and it was a bit pricey for a short sleep.

"Nice Hotel"

5
Anniem1111, Fort Lauderdale, Florida 02/05/2019

Clean place, newer accommodations and good breakfast! This hotel is located on the north end of town but still close to everything. 10 minute drive to Horseshoe Bend and my room had a decent view of the dam and golf course.

"Great Hotel. Stop The Complaining!"

5
V435SKraymondb, San Tan Valley, Arizona 29/04/2019

Stayed at the Best Western View of Lake Powell on the evening of October 12, 2018 on a planned trip to the north rim of the Grand Canyon to which I had never been. I found the rooms very acceptable during my stay. I did not experience a foul odor from the bathroom, I did not experience any issues with the comfort of my room or the cleanliness. This is an older building which I believe at one time was a Red Roof Inn but it has undergone extensive renovation since I was last there in 2008. In all fairness, the entire area has been built up significantly since I was last in Page which is why I get a kick out of much of the negativity in the other reviews. At check-in our reservation was in order and two rooms side by side were blocked for our party of four adults. We arrived late in the afternoon/early -evening after stopping in Flagstaff for lunch. At check-in our reservation was in order and two rooms side by side were blocked for our party of four adults. There were two reps working the front desk and both were polite upon check-in. Upon entering the room, it was a little stuffy but nothing that could not be fixed by simply opening the window (in October it is comfortable in Page so the A/C is really not needed). No odor coming from the bathroom or the room itself, no dirty bed linens, floors or towels. Rooms have a small fridge, coffee maker, a desk, and what appear to be Samsung 50" HDTV's equipped with basic cable (though not HD service -they could probably improve this if they used Satellite instead) though for me it wasn't a deal breaker as I was so tired after traveling I think I watched only an hour of TV before falling asleep in the large comfortable bed. Breakfast was pretty good, you do have to show room keys upon entering the breakfast area but this wasn't really anything to be upset about for obvious reasons. I found the square eggs a little strange (most hotel's scramble their eggs, so this was a first) but this actually made sense given the full occupancy and likely makes it much easier to keep up with the cooking when you have a large volume of guests to serve. You can sit in one of two rooms or have breakfast out on the patio as the sun rises as we chose to do. There is next to no reliable cell phone service in Page if you are with carriers such as AT&T or Sprint/T-Mobile. Verizon is spotty at best and not reliable. The hotel has free wi-fi and the speed is enough you can do basic things. Wi-fi signal on average for me on the property and in my room was about 2-3 bars. Wi-fi even works outside on the patio and in front where the benches are in the parking lot and was more than fast enough for my needs to make a phone call over Wi-fi to let family in Phoenix know we arrived in Page safely and look for a dinner place on Yelp and read a few reviews. I was also able to post a few photos I took on my drive up and had no issues with a dropped signal or the available bandwidth -and this was after I asked the rep at the desk if they were sold out which he said they were...so not sure where the complaints are coming from regarding the internet speed in Page. It's rural and in the middle of Navajo Nation. They are not connected to fiber optics so this considered, I think a speed of 50+ Mbps is more than reasonable so long as everyone isn't trying to stream Nextflix. You shouldn't be in Page to play on your phone all the time anyway. If you need content to play on your device to entertain kids, have music, etc...you may want to consider downloading it before you leave home. Do this especially with music as there is only one station that plays music called Jack FM (and actually it was pretty good music) and there is no coverage on Navajo land from any of the carriers. So unless you have satellite radio, you are out of luck as even the two stations page has, tend to fade out along 89A going around the foothills. -I just thought it was helpful to mention this as a means to be prepared which is your responsibility, not the hotel's. All in all, I would stay here again. I thought the property was clean and well maintained and the staff was friendly. The service for a few nights is more than adequate and you can also get some beautiful photos of the sunset on the mountains and lake from their wonderful patio -regardless of where your room is. If your issue is because you booked a room with no view, then you should probably call the property to double check and not just assume it's automatic. For the non-gypsy and non-crazy traveller who has better things to do, the Best Western View of Lake Powell will more than suffice.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear V435SKraymondb, Thank you so much for your stay at our hotel. We are delighted to know you had an excellent stay. Most of all, we are appreciative of you taking the extra time to share your experience with others and to detail the what, how, and why for the area. It's a challenge to travel for many and for many city folks, they don't realize the challenges and inconveniences of rural America. Thank you again.

"Friendly and Clean "

4
User 28/04/2019

Very welcoming staff! Location is a short walking distance to restaurants. Rooms are clean and daily room cleaning was excellent. Air conditioning unit was a bit loud. Variety of breakfast foods available. Lovely view of valley.

"Extremely dissatisfied"

1
Fearless66369041528, Fremont, California 26/04/2019

Booked a room in November for a stay in April. The ventilation and AC was not working at all. Informed the hotel staff at 6 pm but nothing was done till 10 pm. At 11 pm, we were told that this can't be fixed, we offer you a 20% discount or take a full refund and search for a new hotel some where else. Highly unprofessional behavior. The hotel manager and owner just refused to talk over phone. The bed had a sharp metal coming out which was very dangerous. It was wrapped with a towel. Will never stay here again.

Customer_ServiceQSM, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I do apologize you did not hsve a good experience at our hotel. You actually was offered 25% and accepted the discount to stay at hotel. You forgot to mention you refused a full refund to stay elsewhere because the hotel was sold out. What you really wanted and insisted was to stay the night for free , We are sorry, but if the problem was important enough to you, you were given the option to leave, but instead you wanted a free stay, sobest we can do was a discount for you.. We believe you were working for a free stay in Page. Thank you.

"clean and nice view with Breakfast"

5
Stay60730193151, Cypress, California 26/04/2019

clean and nice view with Breakfast ask them room with view Very good location for restaurants thet provide free breakfast. Vety nice and clean breakfast room. Quick check in and check out! Exellent customer service

"Kendra!! She's terrific!"

5
User 24/04/2019

The staff here is so pleasant and hard working, and I had to give a big shout out to Kendra! I noticed her working HARD yesterday morning running breakfast, still here late at night at the front desk, and then here early again this morning at breakfast, greeting us with a smile! Kendra, I've traveled all over the world, and I know a great staff member when I see one. Thanks for the smiles and your obvious work ethic- it says very positive things about the Best Western Lake Powell View!

"Excellent location and value"

5
User 16/04/2019

Great location. Excellent service. Friendly staff. Beautiful view. Clean rooms with amazing amenities. In room coffee. Ongoing coffee in the lobby as well. Nice breakfast selection. Great value for money.

"Great value for money"

5
User 16/04/2019

Excellent quality for the price. Nice breakfast options. Breakfast is included in the price. Great room amenities. Coffee and tee in the rooms. Clean rooms. Excellent location. Helpful staff. Free parking.

"Beautiful view from hotel terrasse, out room view sucked..."

3
susanneblochtatnell, Albertslund, Denmark 14/04/2019

We came to this really beautifully placed hotel a bit early and as our room was not ready yet, so even though they were not particually friendly they stored our lugage so we could go to Antelope Valley. But first we went to the terrase of the hotel and the views from there were breath taking. So beautiful. Anyway we got back to the hotel later on and got our room. Unfortunately it was facing the opposite way towards the town, but we could not see that either because the hotel sign was in front of our window. What a disappointment in such a beautiful place...the room it self was fine and the breakfast was nice. My husband forgot his passport and credit cards at the hotel and the staff was now very helpful and they arranged the whole lot to be sent to one of our new destinations. Thank you very much for that, it was very nice of you.

"Beautiful overlook"

5
User 10/04/2019

we recently stayed at the Best Western in Page. The hotel staff was very friendly from the moment we checked in. The hotel was clean . Although we did not have a room overlooking the beautiful terrain , there are patios for relaxing. The hotel is located near several good restaurants within walking distance.

"Nice and Quiet Hotel"

5
User 07/04/2019

Our room was clean and the breakfast was good. The pool wasn't open while we were there, but we were able to use the hot tub. The hotel was nice and quiet at night. We did enjoy a nice evening on the deck for a beautiful sunset.

"Major Shout-Out"

5
User 07/04/2019

My friend and I wanted to give a major shout out to Tasha, Callista, Bernita and Kendra form the breakfast serving team. They were so nice and helpful when we dropped our food all over the place. They helped clean up, get a us new full plates and checked in on us throughout our time eating. Super friendly!

"Breakfast"

5
User 07/04/2019

The rooms were amazing but the breakfast was perfect! Tasha, Callisto, Bernie's, and Kendra were an amazing team making sure that the breakfast line moved quickly and efficiently and everything was stocked and ready for guests to enjoy!

"Great stay at lake Powell"

5
Safari19979519080, Priest River, Idaho 06/04/2019

We arrived without reservations, but chose Best Western because we usually have a good experience. Our front desk gal was warm and friendly and made our checking in go great. Our room was clean, breakfast was good and the gal chekcing us out was very helpful.

"Mixed Feelings"

3
AVerayB, Lakewood, California 04/04/2019

I was concerned when I first drove up to the hotel as the outside of the hotel looks dated. The inside lobby and rooms actually look nice. I had a view of Lake Powell which was beautiful. I was at the Best Western Premier Grand Canyon Squire prior to checking in to Best Western View of Lake Powell. While I was at the Premier I received a text message notification from my bank for a charge to Best Western Arizona Inn. I knew I hadn't booked there. So I went to the front desk at Premier to inquire if they charged my card. They said no. They had their accounting department research it and they couldn't find anything. They gave me the phone number to corporate accounting. They couldn't find anything. I was given the phone number to Best Western Arizona Inn. They told me they weren't aware of the charge and they didn't have my name in their system. As a prior victim of identity theft I naturally assumed it was a fraudulent charge. So I reported it to my bank. I had to cancel my card and have a new one issued. Chase monitored the rest of my transactions while on vacation as I only travelled with one card. I had to inform all the places that I had my card linked to for direct debits of my new card number. It was a pain to have to deal with that while on vacation. After leaving Premier I checked into Lake Powell. I enjoyed my stay. When I got home I realized Lake Powel never charged my card. So I called to let them know. I was then informed that they charged me early and that it would appear as Best Western Arizona Inn. I told them I thought that was a fraud charge because I never booked or stayed there while on vacation. They told me their system processes the transactions under that name. I explained the major inconvenience I went through as a result. It was so frustrating. I received a few points for my inconvenience. But that does not make up for the stress I went through dealing with all that and all the phone calls I had to make to find out what was going on. The hotel needs to report their transactions with the name of the hotel or at the very least inform guests in advance that it would appear under a different name. I also didn't know I was going to be charged before I arrived. I don't recall selecting an advance purchase option when I booked my stay. I understand if I was outside of the free cancellation period. But the charges should be made based on the check in dates.

"Hidden gem"

5
User 31/03/2019

This is a hidden gem. The view is amazing. The staff was better then a 5 star resort .They were helpful, kind and knowledgeable. They recommended the best restaurant and attractions. There is a deck with comfortable seating and a fire pit to relax and take in the view. This hotel is a great value with clean quiet rooms and free breakfast

"Family Trip "

5
NitaH49, Miami, Florida 28/03/2019

Chose this hotel for our overnight stay before visiting Antelope Canyon. Clean, remodeled, large room and friendly employees. Nice views too. Close enough to walk to restaurants as well. Would recommend this hotel to other families.

"Great location to visit great places"

5
Aleksu_M, Nottingham, United Kingdom 24/03/2019

We had a great stay : the location is perfect and the hotel is very clean. The price are reasonnable. We also have a great panoramic view from the hotel. Also the breakfast was fantastic and we were served by Fae Kendra who was very friendly and also very helpful.

"Nice short stay in Page"

4
Cletus T, Glendale 24/03/2019

Nice, easy to get to hotel in Page. Friendly Reception clerks but slow internet and the breakfast needs an upgrade with more choices. Good value and the room was very clean and spacious. Reception area staff were also very knowledgeable about restaurants and local area attractions.

"Great stay!"

4
Dollface0912, Saint Paul, Minnesota 19/03/2019

This place was great! The best part was definitely the view. Page has some absolutely incredible mountains! There is also free breakfast so that is always a nice perk you don't always get anymore. The hotel staff was also kind and they did some renovations that make the hotel look tasteful. We also got a very reasonable rate on our room. The bed was a little hard and water pressure was on the lower end, but those are my only complaints! Well done BW!

"Good value for money place"

4
Barrydanino, Toronto, Canada 19/03/2019

We have rented 2 rooms for a family of 5. The rooms are specious. Unfortunately we got the even numbers rooms - which face the parking lot - if you can ask for a room with an uneven number - and you'll enjoy some better view. Rooms and baths are very clean, there is plenty of parking place, the balcony at the lobby has some comfy sofas and has a great view - a good place to relax after a long day with a complimentary coffee they offer .

"Good value and friendly staff"

4
User 17/03/2019

Went to see the canyons in Page, AZ with my daughter and spent the night there. The hotel was clean and the staff courteous. Walking distance to restaurants and shopping needs. Close to sights. Not fancy but it had everything we needed at a very reasonable cost.

"Great value!"

5
Odyssey49259264467, Longview, Texas 16/03/2019

This hotel is in a great location. It is an exceptional value, extremely clean with a very good breakfast. All staff were extremely nice! We will definitely return to this hotel and encourage others to stay here also.

"Great hotel in Page"

5
BK0417, Atlanta, Georgia 15/03/2019

We stayed in a King room on the lower level. Beds and pillows were very comfortable! Room was spacious and bathroom was clean. The view is wonderful although you don't see much of the lake but you still see a wonderful landscape of the mountains in the distance. Breakfast had many options (eggs, sausage, potatoes, waffles, pastries, cereal, yogurt cups, toast, mini bagels, apples and oranges). Staff was nice and check in/out was easy. Hot tub was nice. Room on the lower level can be fairly loud as our door seal doesn't seem the best (you could see light coming through the cracks) although we didn't have any problems with noise at night. Location is great, 5 min walking to restaurants and is next to the Page running trail. Overall I would definitely stay here again. Especially for the price!

"Best Western "Minus""

3
Carl E, Fargo, North Dakota 13/03/2019

We have stayed in a number of Best Western Hotels on this trip. This is not the best one. Our room was "Lake View". The building is shaped like a shallow "V", with one leg (rooms 320 to 345) perpendicular to the lake (North-South?), and the other (rooms x01 to x19) somewhat Southeast-Northwest. Rooms 320 to 345 could be called "Lake View", able to see the small sliver of the lake visible from this hill, but for 301 to 319, it is a real exaggeration. The room was fairly large, with room to unpack suitcases. The bathroom is very odd; a small round toilet about eight inches from the wall, with the toilet paper dispenser hanging over your legs. There is a window on the bathroom on a wall facing the sleeping area; every time the light is turned on in the bathroom, the sleeping room is flooded with light. The HVAC blower blows directly up into the curtains; the billowing curtains cut off most of the air flow. The free breakfast was something of a cattle-herding operation, which may be necessary due to high tourist numbers in the high season. Here they have an attendant behind a counter, not creating custom omelets, but handing out bowls of oatmeal. If you want any condiments (chocolate chips, brown sugar, etc.), she must add them. There is a Best Western Plus on the hill above this facility, with no lake view, but looks much newer. I don't know what a "Plus" consists of, but I suspect it is a better choice. As of March 2019, Internet service in all of Page is fairly slow. A fibre-optic cable is supposed to make it to town this year, which would improve the speed dramatically.

"Not bad but double check your reservation!!"

3
Kmcc81a, Dallas 11/03/2019

The hotel has been a nice stay until we noticed that our reservation was incorrect for the number of children. (We have two children and our reservation said one, which is odd that it was changed as the default is 2 adults, 2 children) We tried to update this with no avail. They told us that they would need to pay $10.95 for the child who was left off the reservation.

"Great place to stay in Page"

4
EmilyL3811, Vancouver, Canada 05/03/2019

This hotel had friendly staff, clean and quiet rooms, and good hot breakfast. It was close to everything there is to do and see in Page. Kendra at the front desk was super helpful and accommodating! Would stay here again next time.

"Mrs"

4
Catherine M, Laguna Niguel, California, United States 04/03/2019

Great hotel with beautiful views. Close to hikes and very conveniently located near shops and restaurants. Our concierge, Kendra, was super friendly and very helpful! Well worth a visit to Page, we'll definitely be back.

"Amazing and reasonably priced"

5
nataliewilliams14, Las Vegas, Nevada 04/03/2019

This hotel is beautiful. The lobby has outdoor seating that overlooks the beautiful mountains and lake. The check in process was fast and Kendra was very helpful. There is free WiFi and free access to computers and printers, which was very helpful for booking our tours. The rooms are nice and have wood floors, which I prefer over carpet. I highly suggest upgrading to a room with a view, as the view is amazing! There is also complimentary breakfast that had lots of options. I highly recommend this hotel when visiting Page!

"Very nice place to stay"

5
gerbeerb, Las Vegas, Nevada 28/02/2019

The hotel is very nice and the room was big enough for my wife, my son and myself, very good decorated, they have information about tours around the area, cafeteria is very good and clean, their associates there are very nice.

"Great place, wonderful reception"

5
User 27/02/2019

Excellent location in Page, very comfy, clean rooms, lovely breakfast buffet, and an exceptionally helpful,warm welcome from receptionist Kendra. Antelope Canyon and Horseshoe Bend are absolute musts if you pass through Page.

"Room With a View"

4
RRH01, Ramsey, Minnesota 27/02/2019

This is a great location to stay when visiting Page. It is walking distance to numerous restaurants. The views out the back side of the hotel are incredible at first light and at sunset. The hot tub was open but the pool was not. The hotel itself is in pretty good shape and was clean. The breakfast was good and comparable to other Best Westerns.

"Nice hotel, View disappointing"

5
higonnet, Paris 20/02/2019

The hotel was fine, clean, etc. We were on the view side and managed to see very little of Lake Powell (perhaps because of drought?) which we felt was barely perceptible. Good breakfast.More characters here to fill out review

"President's Day Weekend Stay"

5
User 19/02/2019

Recently stayed here over President's day weekend 2019. Kendra was friendly and helpful. She also gave us a wealth of information regarding the various activities/restaurants available to us in the surrounding area.

"Nice hotel, very good value for money."

5
TMF73, Sydney, Australia 18/02/2019

I chose this hotel because of the outdoor area where you can sit and relax whilst taking in the view of the valley and it didn't disappoint. The room was a good size, beds were comfortable and there was great water pressure in the shower. Staff were friendly and helpful. Breakfast was included in the room price and there was plenty of seating and choices available.

"Great service at BW View!"

5
andreamo813, Lancaster, Pennsylvania 18/02/2019

Kendra was so helpful! She helped us look for a new tour company when our antelope canyon tour was cancelled due to weather. We loved the view of Lake Powell and enjoyed our stay. It was an up to date and modern hotel.

"Lovely Sunsets View over Red Canyons (and edge of town road)"

5
tsmarsco, Little Neck, New York 18/02/2019

If you are visiting Page......stay here! But.....make sure you get a room with a view. One half of the hotel faces the wide open spaces or Arizona, somewhere in the distance the North Rim of the Grand Canyon. Just spectacular to sit by the window and look at that scenery. There is a rollaways desk, positioned that in front of the window to write my postcards.......or pull a comfy chair up to the window and read a book. It was actually a pleasure to spend time in the room because if the view. The lobby is beautiful, coffee available and many good tea choices, newspapers......all complimentary. Breakfast, included, amazing.......this morning I had toasted bagel, yoghurt with walnuts and granola and there is the usual stuff like eggs and sausage, pastries, pancakes.......HIGHLY recommend this place.

"Great hotel in a nice area"

5
757bettyf, Houston, Texas 11/02/2019

We stayed here for 2 nights. Even thou our room didn't have the view of the dam and bridge, it was big, clean, comfortable. Their breakfast was good and had a great variety of food types, hot and cold. The only thing we felt it was missing was the fact that the morning receptionist had no idea of the attractions in the area, other than the obvious Antelope Canyons. They should prepare the receptionist to be a little more knowledgeable about attractions.

"Kendra was amazing!"

5
User 10/02/2019

The hotel is in the perfect location, and is beautifully decorated. Has a pool, hot tub, and view of Lake Powell and numerous mountain ranges. Kendra was welcoming and very helpful. I will recommend to everyone I know.

"Confortable stay"

5
User 09/02/2019

We stayed at this hotel recently. It was confortable,a good continental breakfast was included and the Young man(Modo) who worked at the breakfast service was very kind and helpful. We recommand that hotel. The view of the valley is incredible. Karo-Line

"What view"

2
JoseCamel, Wilmslow, UK 08/02/2019

We arrived late, Woke up to a view of the car park and some kind of industrial unit? So I guess stay on your guard on checkin because in spite of the name of the hotel, you're not always going to get a “View”

Moabdowntown, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Desr JoseCamel, Our hotel has view side and non view side room types. There is an upcharge for view side rooms. As you can understand, otherwise ieveryone would argue over a room facing the view side. It is not a first come first dibs. Our booking rroom descriptions also indicate this feature difference as well as our booking confirmation. In summary, you had booked a NON view room and paid less for your room than guests who stayed on opposite side of hall. Nonetheless, all guests have access to enjoy our beautiful view from lobby veranda, breakfast room, and hot tub area. May I suggest you research more on the hotel next time prior to booking, so you aren't disappointed by your chosen room type? I am sorry your expectations weren't met. Thank you.

"Nice place to stay at Page"

4
Jerry F, Boston, Massachusetts 06/02/2019

Stayed here for two nights in Jan. Nice hotel clean and quiet. Free breakfast was great and a huge bonus to kick off the morning. The only recommendation is the AC - it can only be turned on or off (the temp control setting is not working) so I have to adjust a few times during the night. But overall a nice stay.

Moabdowntown, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jerry F: Thank you for your stay with us. Great to know you enjoyed our daily hot breakfast. I will have maintenance check the room you stayed in to correct the AC thermostat control. Thank you.

"Great hotel with great views"

5
User 05/02/2019

We had a great stay at this hotel. Price was great, beds were comfortable and the free breakfast was great! Everything was clean and inviting. Staff was very friendly Dominica was super friendly and so was the staff working the breakfast.

"Great stay"

5
User 28/01/2019

We had a great stay with Best Western View of Lake Powel. Kendra was friendly and informative at checkin and helped us find a great place for dinner. The breakfast buffet was great and Argenmado, was freindly and provided excellent customer service. Our room was clean, well appointed and beds comfortable. We would definitely stay here again.

"Just Wow...."

5
abhi-singh6, Kolkata, India 25/01/2019

Highly service oriented staff and wonderful.... Everything from room to wifi is at its best... Great location and a very comfortable stay... Staff from reception till breakfast table are a representation of service with a smile... Great work

"Very Clean and Comfy"

5
Cynagogo, Royal Oaks, ca 23/01/2019

Clean place with good amenities and Friendly staff too. Say good morning to Bernita for us. She is hostess of the breakfast restaurant. The young man working behind the breakfast counter was also very nice.

Moabdowntown, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Cynagogo: Thank you so much for your kind words. We appreciate your stay with us. Please come again.

"great experience"

5
User 21/01/2019

we stayed for a day to visit the antelope and experienced great sevice. Kendra helped us to upgrade a room for three beds. She is very kind and we were satisfied with her great service! thank you!!!!!

Moabdowntown, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Taejun S: Thank you for your stay with us. Our team is trained to provide great service. I will be sure to let Kendra know you appreciated her service.

"Very polite receptionist!"

5
User 21/01/2019

We checked in with Kendra and she was very polite, she helped us out and upgraded our room to a view which made us extremely happy! Would definitely recommend the stay, This hotel is close to restaurants and spectacular views!

"Great front desk staff"

4
User 20/01/2019

We checked in with Kendra and she was very kind and courteous. She was extremely helpful with all of our requests and well being. Our room was clean, upgraded, and had a lovely view. It was exactly what we needed for our trip.

Moabdowntown, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Blamber16: Thank you for your stay with us. Our team is trained to provide great service. I will be sure to let Kendra know you appreciated her service.

"Very Spacious Rooms, Awesome Staff"

4
User 10/01/2019

Loved the view with the room and the sunsets. Clean and spacious. Breakfast was a good selection. Even with a variety of cold cuts like you see for European breakfasts. What made a lasting impression on us was the breakfast team member server named Argenmado. He is a very, very hard worker and multi-tasks in amazing ways. Uses plastic gloves, changes them a multiple of times, to make sure everything is clean. I even saw him thoroughly wipe down a baby high chair for the next family with kids. He does above and beyond his duties. He took his job very seriously, but also smiled and was kind. Now, this is important - please heed ----- I recommend him for a raise! Argenamado scores an outstanding job performance as this hotels gem. What a great way to start the day with Argenamado. Bernita, another breakfast team server, was very nice, too.

"Stay in page"

5
741elaineg, Ponoka 09/01/2019

This hotel was grand and had a view too. Price was right too. Ate nearby for supper at Stromboli's and it was excellent. Front desk staff very helpful and pleased we were there. Go and try it for yourself

"Wonderfull people welcoming you."

5
LudovicH73, Mouscron, Belgium 08/01/2019

The room was big and confortable. The breakfast was ok. Not a lot of choice but good. The crew was really disponible. The view of lake Powell is not as expected but the area is great. If I'm in the area I would stop by again. We were helped by Stephanie, Sam & Dominica. Great persons.

"Most rooms did not have a view"

3
KimberleeB27, Park City, Utah 07/01/2019

The hotel was fine. Just do not book based on seeing a view of Lake Powell. The pillows were horribly uncomfortable. I was not able to access the internet but they were kind enough to have a sign at the desk explaining why, so I understood.

"Louis"

5
Excursion47708771801, Brookline, Massachusetts 06/01/2019

Very wonderful place to stay in Page for visiting Horse shoe bend, antilop caynon, some reservation land for India tribe. very good breakfast, concenient transportation, and excellent service in front desk. Gest room is neat, clean, comfortable and decorated very good with marvelous pictures of antilope caynon. The bed is very comfortable. We like it very much.

"Good breakfast, dirty hotel."

2
User 01/01/2019

The highlight was the breakfast. It was really busy but they had a lot of food and it was all pretty good. The bad thing was the general condition of the hotel was very dirty. The room was alright, but when we moved the pillows on the top cover (coverlet) of the bed it was dirty underneath of them. We pulled it off and just used the sheets and our own pillows. At least there was no carpet in the room, it had vinyl tile that was clean. There was a window in the bathroom that went out to the main room, which was odd. You couldn't use the bathroom at night without flooding the room where everyone else was sleeping with light. All of the carpets throughout the entire hotel were dirty and stained. Really bad. The main lobby was dirty and all of the hallways were as well. I included 5 pictures of all 3 levels of the hotel carpets and one of the main lobby. I wouldn't stay here again,nor would I recommend this place for anyone else. The general idea is that it is really run down..

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Robert U: I am very sorry the hotel did not meet your expectations. Please make sure you let our front desk know any problems prior to check out, so we may have the opportunity to correct them for you. I have noted your feedback and will work with the staff to correct them. We are sorry for your inconveniences. Thank you.

"BW View and Anthony"

5
newflee, Roxbury, New Jersey 26/12/2018

On 12/14/18, we drove up to Page, AZ not knowing where we would spend the night. We searched online and found a reasonable rate with this BW. It was late, we were hungry. The room was excellent. Anthony, at the desk, was able to recommend some restaurants in the area that were open. He gave us a list and a map. He was also great with answering other questions we had about the area making sure we were aware of the morning hot breakfast served the next day. I wish we could have stayed longer. Great, clean hotel with a good selection of delicous breakfast items. Thank you Anthony for making our stay easy.

"Mrs. Laurie Bashan"

5
User 25/12/2018

We stayed at the Best Western View over the Christmas Holiday. The hotel was full and the breakfast rooms were packed with guests. All three employees worked very hard with smiles on their faces to please everyone. It was a lovely way to start the day. Argenmado, Jeri and Kendra who worked at Breakfast were great.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Mrs. Laurie Bashan, Thank you so much for your kind words. We appreciate your stay with us and the time you took to give us feedback.

"Close to Antelope Canyon"

3
User 22/12/2018

Clean hotel with amenities needed for our hiking trip. The staff is friendly and the breakfast buffet has plenty of options. We were given helpful tips about things to do in the area. Thank you Falene, Bill and Jeri for making this trip special.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Thank you so much.

"Great experience."

5
User 11/12/2018

I stayed here with family on our brief trip to Antelope Canyon. The room was clean, comfortable and modern, with beautiful views of Glen Canyon. We received friendly and courteous service from Argenmado, the employee who managed the complimentary breakfast.

"Overnight at page"

3
clare112012, Kuala Lumpur, Malaysia 11/12/2018

We stayed here for a night after Grand Canyon and on route to antelope canyon the next day. It was booked by the tour guide . 5 of us , we paid for 2 rooms , hopefully to get connecting rooms . The wierd part is we did get the rooms next to each other and have a door between us but it can't be open because the table on both rooms actually blocked the connection . So in short they don't have any connecting rooms available as the design had flaw. Rooms seems dated. Breakfast was quite good and the staff at the breakfast area was really nice. We probably won't come back here again .

"Perfect Hotel"

5
User 10/12/2018

Its a Perfect Hotel with a perfect view. The stuff are really friendly. The breakfast it's so delicious. You are in 10 minutes at the horseshoe bend and in 15 minutes by the Antilope Canyon. Thank you!

"Great Service"

5
User 09/12/2018

Wonderful service from Dominica checking is in, all the way until checkout. Very good breakfast. Great views. I would stay here anytime I am in Page, Arizona. The location is ideal, walking distance to restaurants and bars.

"Pleasantly Surprised"

4
User 09/12/2018

Checked in and was greeted by Dominica. She was very pleasant and accommodating. The rooms were pretty bare, but the amenities made up for it. Great view on the west facing side. Breakfast was surprisingly good and complete, not the average free breakfast. The hotel was clean, beds were comfortable and location is an easy walk to most restaurants and the free internet was fast. I would come back...

"Room with a view"

4
leo13lac, Old Orchard Beach, Maine 06/12/2018

Room was great , we got a room with a view saw an awesome sunset. good location close to downtown stores and restaurants , morning breakfest was buffet style had eggs , sausage , grilled potatoes, SOS, oatmeal, very good breakfest to start your day touring Antelope Canyon.

"Great hotel with view of Lake Powell"

5
CPham, Ho Chi Minh City, Vietnam 05/12/2018

Very good, clean and spacious hotel with reasonable rate. we enjoyed the view of lake Powell. Breakfast was delicious with eggs (powder and hard boiled) and sausage , the waitress were tentative to our needs and acted quickly to our requests . We will come again

"great breakfast"

5
User 29/11/2018

we enjoy the stay here and the breakfast is awesome! Not sure where can i see the lake Powell yet, but for sure it's pretty close to the hotel. Love their yogurt and the room is so comfy. Definitelh recommend here

"Worst hotel I have ever been to"

1
User 24/11/2018

Extremely horrible customer service. We reached the hotel around 9 pm. We got a room with broken air conditioning. Even after multiple requests, no one fixed the air conditioning. One of the employee named Stephanie, who was at the front desk, wasn't serious at resolving the issue. When we asked about changing our room, one of the hotel staff member said, “it is not possible. do whatever you can”. You cannot treat a customer like this, especially in the middle of the night. I will never recommend this hotel to anybody.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
I am so sorry our hotel did not meet your expectations. You must have stayed this past summer when air conditioning was needed during your stay. Unfortunately, AC can break down without notice. We do what we cant to fix, but sometimes parts cannot be found in the middle of night, so it becomes a problem that even the desk clerk cannot control especially when the hotel is completely sold out. Thank you for your comments. You were probably given a discount for your inconveniences. Our AC's are all working now. We wish you well.

"Wonderful view"

5
User 22/11/2018

Wonderful view from our room! Excellent breakfast. Good eggs and sausage. Wide selection of breakfast choices. Friendly and helpful staff. Comfortable beds with lots of pillows. We'll stay there again next time we travel through Page.

"Not a bad place "

4
V4867OGmaryr, Richfield, Wisconsin 17/11/2018

We stayed for 1 night. It was clean, nice staff, quick check in and out. Breakfast was more than adequate (full breakfast). There are tables on a deck with the view of the lake where you can eat. Restaurant walking distance to hotel. Not sure what poll was like -closed for the season. Bed was comfortable, pillows are very firm and big. Has frig, microwave and Keurig in the room. Up to date decor. Very good value, booked off Expedia.

"Great showers, slow to no internet"

4
Explore64726416291, St. George, Utah 17/11/2018

We enjoyed our 3 day stay at the Lake View BW in Page, AZ. There were two disappointments for us: The internet (wi-fi) was basically non-existent. There is a sign at check in to inform guests that Page has poor internet, but there has to be some solution like Hughes Net or something. The other problem for us is that the hotel has no bath tubs. The shower is great - clean and plenty of instant hot water. The staff was helpful, the hotel was clean. Breakfast was good, but the same every day.

"Great Place to stay!"

5
User 16/11/2018

From the check in - to the check out, we love this place. With the cozy, updated rooms, spacious showers and more. This was our second stay here. They offer an Amazing breakfast and great views with the Lakeside room!

"Just eh.."

3
User 12/11/2018

The view from our room was lovely, but the actually feel of the room was a little off. It wasn't very comfortable feeling and the loud AC unit did not help us sleep at night! The breakfast was not great so we went out for breakfast.

"Little get away"

5
User 12/11/2018

We stay here for two nights. We really like it. The hostest told us it was remodel not long ago. The hotel is located in a great place and have a beautiful view, clean room and nicely decorated, friendly stuff, very nice continental breakfast. Great value. Good amenities.

"Amazing complimentary breakfast, and comfortable room"

5
sjasis, Allegany, New York 12/11/2018

We were there one night to see the sites in the area. The hotel sits up high on a bend going into town, so there is a view. But it's not really of Lake Powell, which is a ways in the distance. It's mostly a view of the road and landscape leading down to Glen Canyon Dam (which forms Lake Powell). And our room was a bit diagonal from the view, so we had to look to the side, or go to the balcony one floor down. So, other than the view of Lake Powell being a bit misleading, it was a great hotel experience. The room had a comfortable bed, great WiFi, TV and shower! Microwave and refrigerator. Excellent breakfast with all the hot and cold foods you could possibly want, served up by servers! Best "complimentary breakfast" I have ever seen in my travels! Outdoor deck and pool. Friendly staff. Great value for the price! Would definitely stay here again!

"Great staff but desperately needs a refurb"

3
Grant_UK, Brighton, United Kingdom 11/11/2018

Check in man was great. Check out lady was great. And the young lady at breakfast was especially good. Really couldn't fault any of the staff here at all, all very smiley and polite and helpful. Breakfast itself was ok - they made biscuits and gravy taste very good(!) but personally I'm not a fan of stone cold frittata. Rooms were probably clean but the fittings are now so old it was difficult to tell, I'd be surprised if the place has had a refurb since the 90s. Everything in the room just seemed old, but especially in the bathroom with a weird frosted window between the toilet and the bedroom and all the limescaled fittings. Noise transference from the corridor and the next room was very high but thankfully everyone seemed to go to bed early so it quietened down. Bed was very comfortable. We had a nice view from the room of the surrounding cliffs. Lake Powell isn't near the hotel so any view is far off in the distance. We picked this hotel as we wanted to walk to dinner rather than drive and although you definitely can do this distance-wise, it didn't feel particularly safe after dark so we stopped after 5mins and just went into a chain pizza place. I think the place is fine for a night, and if you are arriving late and don't want dinner it's probably perfect. Overall - great staff, tired room and not great location for dinner

"Great location for slot canyons and view"

4
CardiffMaddie, Cardiff, United Kingdom 07/11/2018

We booked into a dreadful motel just up the road from here and were so pleased that the BW View could accommodate us instead. We had a room at the back overlooking Lake Powell and the Page Dam. The room was good with TV, microwave and 2 very comfortable beds. Good shower, although they were a bit stingy with toiletries. Strangely, there is no restaurant or bar at this hotel. Although in the lobby there is complimentary coffee. Breakfast was a disappointment. Anything served with disposable plates and plastic cutlery isn't going to be good. There was lots of choice, but none tasted very good. Would still recommend it though.

"Superb Breakfast Staff"

5
User 06/11/2018

I have been traveling this past week and stayed at lots of places with "breakfast". BW Lake Powell was in a class by itself. Bernita, Bill, and Etta were diligent in creating a warm and welcoming environment. This was more than a self serve environment.... these three were busy serving and making sure the food was fresh and replenished. Thank you BW View Crew for a good start for the day.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Dale P: Thank you for staying with us and recognizing our breakfast crew. Our hotel takes a lot of pride in our daily hot breakfast. Afterall, it is the most important view of the day!

"Good Stay"

4
Jody A, Homewood, Illinois 02/11/2018

Recently spent 2 weeks at this property while on business. The hotel is well placed overlooking part of Glen Canyon National Recreation Area. The room was comfortable, bed was good and the overall experience was favorable. There are plenty of restaurants in the area, and there is some shopping nearby. Free breakfast was good. Negatives were kind of slow WiFi and no laundry service. Hotel was quiet and grounds were clean. I will stay here next time I come to Page.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jody A: Thank you for staying at our hotel. We are happy you had a good stay. We look forward to your return stay. Thank you again.

"Fabulous breakfast crew"

5
User 02/11/2018

Our stay was excellent overall. The view of Lake Powell is in the distance. Rooms are clean and comfortable. The breakfast was plentiful and the service was first class. Thanks to Falene, Bill and Mileena!

"Ok stay"

3
WillemLeest, Veghel 02/11/2018

The hotel is located in the town of Page, ideal for visiting Horseshoe bend or the Antelope Canyons. Rooms were modern and spacious. We didnt have any hot water and the reception lady didnt seem to care much. When we spoke to a manager from corporate this matter was resolved nicely but still.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear WillemLeest: Thank you for your comments. We are happy to hear you were happy by your resolution. We are sorry for your inconveniences.

"Great hotel"

5
User 01/11/2018

We made a roadtrip through the usa and stayed at 8 different hotels. Most hotels were a little bit dissapointing: they looked great on internet but they were in reality just not so good and clean as the pictures shown on internet except from the Best Western hotel in Page! This hotel is super clean and the rooms are exactly as shown on internet. Also you can enjoy coffee or tea and we even had an microwave in our room. Very good breakfast with many things to choose from and with a lovely view on the valley of Page. I would defenitely recommand this hotel!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Escape67979100153: Thank you for your stay at our hotel. We pride ourselves to provide a clean and comfortable stay for our guests. We know it is important to reflect accurate expectations on the Internet for our guests to make a good decision. We are happy to hear we met our goal. We are happy you enjoyed our beautiful location. We hope to see you again soon.

"overnight stay at Page Arizona"

5
Mobile27817749214, Tollesboro, Kentucky 31/10/2018

The hotel was nicely appointed, clean, quiet and the staff was courteous and helpful.The view from the balcony that runs across the back was nice but could not actually be considered the lake view advertized . Breakfast was very good with a variety of choices.

"TLOCT2018"

5
TLNOV2016, New York City, New York 29/10/2018

Beautiful views from the terrace. Great place to relax after a lot of driving. Breakfast is quite substantial & breakfast staff: Falene, Bill & Mileena could not be more helpful. In fact the entire hotel staff is notably hard working & very friendly.

"Great Hotel in Page,AZ"

5
cahhtravis, Phoenix, Arizona 28/10/2018

For a 2.5 star hotel this gets 5 stars. Clean and modern accommodations at a good rate. Breakfast was good with lots of choices and great staff Bernita, Fae and Bill. Perfect location for tours to both upper and lower Antelope Canyon.

"Must stay for Slot Canyons and Grand Canyon"

5
Stephanie A B, Arlington, Virginia, United States 23/10/2018

My husband and I wanted to come and photograph the slot canyons and Grand Canyon. Page seemed the beat place to stay. We looked around and picked this hote by price and amenities not really knowing much about the area. We picked right. There isn't a bad view from any room. The hotel staff is so accommodating. Bill, Bernita, and Etta were up early making breakfast and greeting people who came down for the ample breakfast every day. It was a full breakfast too worthy of hikers and the like. I The rooms are a tiny bit dated but the artwork (photos taken in the famous Antelop Canyon) is beautiful. We took advantage of the coffee maker, microwave(when we were too tired to go out) and the decent sized refrigerator in the room. Thank you too all of the staff. You really seem to care that your guests enjoy their visit and the area. We highly recommend and we WILL be back.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Stephanie AB: Thank you so much for your kind review. We are delighted you enjoyed the area views from the hotel. It especially means a lot coming from photographers. Our entire staff strives to deliver a clean and comfortable stay for our guests. Thank you for recognizing everyone's efforts.

"Arizona's Best Kept Secret"

5
mmiller105, Phoenix, Arizona 22/10/2018

Lucked out with this hotel selection! It was my first time in Lake Powell and visited to participate in a half marathon. Anthony and Dawn not only gave a great first impression but they were very accommodating for the one night we stayed. The room we booked was on the third floor and oriented to provide one of the best views in town. We're definitely going to choose this underrated property again in the future!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear MMiller105, Than you so much for staying with us. We appreciate your kind words. Please come back to stay with us next year when you are back to run the marathon.

"Best Western View of Lake Powell"

3
Judzee, Woodland, California 22/10/2018

There are a lot of hotels in Page. I chose this hotel out of brand loyalty. I was disappointed. it is not up to my usual standards. The breakfast was just ok. They should change the variety of hot dishes from day to day. The view is only from one side of the hotel so if that is important, be sure to request room with a view. Lobby has ice water, coffee, and tea all day which was nice. Nice lobby.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Judzee, Thank you for your comments. I do want to clarify that view side rooms are not by request. They need to be reserved and are available at a surcharge. However, the hotel does have a beautiful lobby balcony and morning breakfast room for all guests to enjoy the beautiful view. Thank you again.

"Overnight in Page"

5
Yancy B, Nanaimo, Canada 17/10/2018

Great location with awesome views of Lake Powell. Great bed. Very comfortable. Staff was friendly. Awesome breakfast laid out in the morning with very courteous staff generating fresh pancakes etc. Good parking available.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Yancy B: Thank you for staying with us. We are happy to know you enjoyed our hot breakfast. Please come stay with us again.

"Good location with ample free parking"

4
NorthumberlandTopCat, Morpeth, United Kingdom 15/10/2018

We originally booked to stay at La Quinta & changed to stay here instead, that proved to be a good move as the other hotel was at the far end of town & this one is just a short walk to restaurants, shops bars etc. The room was adequate in size but the queen beds both had continental quilts on which were not needed in hot conditions. I folded these up & put to one side but the maid put them back on when she made up the beds the next morning. The bathroom sink did have a musty smell but didn't bother us, shower was nice & large and towels provided were good quality. We enjoyed sitting out on the terrace with our wine before going out for a meal, there are nice views of the countryside and golf course but the lake itself was dried up so not visible. We wanted to visit Antelope Canyon but didn't anticipate the tours would be fully booked when we were in Page and were moving on so missed out. So if you are planning a trip, pre-book your tour in advance of arrival. Instead we had a walk out to Horseshoe Bend which was quite stunning then we drove down to Lake Powell itself, surprised to find it was run by National Parks, not that it mattered as we had an Annual Pass but not sure it was worth the fee without this.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear NorthumberlandToCat: Thank you for your stay with us. We are happy to know you enjoyed our hotel and the view from your room. We look forward to your return to see Antelope Canyon. Thank you.

"Surprised by the Good Reviews"

2
Asha S, New York City, New York 12/10/2018

I triple checked my reservation as well as tripadvisor when I checked in to be sure this was the same hotel I booked based off of the photos and reviews. I cannot believe this hotel got anything more than a 3 star rating. For $400 for 2 nights, it's ludicrous what you get, a view of the parking lot in a dark room with a LOUD A/C and a bathroom that has a window into the bedroom... yes, that's right, the window was into the bedroom to a view of the beds. The bathroom had a perpetually horrible smell which I am guessing is from the drain. I was thankful for no plumbing issues though given this. The A/C was loud and rattling and woke me up several times at night, the one window in the room would not have provided enough ventilation to sleep with the A/C off. The staff was very rude and standoffish, for example, I asked the woman at the front desk if she had any recommendations of maps of the area for exploration, without looking up from her paperwork she told me to go to the visitor center which was up the street to the left at the museum (which btw I went to and was closed) and that was the extent of her assistance. The breakfast was awful. It is mind boggling to me that this hotel is reviewed so highly, perhaps all the "lake view" rooms are updated and amazing and it's only the rooms facing the parking lot that are terrible? I'm not quite sure. But I would never stay in a Best Western again, was my first time and will surely be my last, for a budget hotel this was QUITE pricey with no good qualities.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Asha S: Thank you for your comments. I have reviewed your reservation booked via Expedia. It does show a non smoking room with 2 queen sized beds in a non view side room. I realize sometimes when a guest books, they do not read the descriptions and become disappointed by the assumptions they made and everything goes down the hill from there to justify the mistake. Nonetheless, I hope you were able to enjoy the beautiful view from the lobby balcony and breakfast room. Thank you.

"Great view and location"

4
BBP52, Corvallis, Oregon 10/10/2018

Nice view of Lake Powell and dam. Good location to head out to explore area. Staff friendly and breakfast was fine and convenient. Rooms could use a sitting area although there are nice sitting areas inlobby area and by pool. Wish they had a laundry. Would return.

"LAKEVIEW ? Where?"

2
sox_tony, Saint Clair Shores, Michigan 10/10/2018

For $170 we had a Parking lot view. The LAKE is nowhere to be seen! Our toilet overflowed onto the floor on 1st flush. Nasty! When I checked out (1st thing in the morning) & told the "manager" of the terrible nights stay, she said the lake is down & I didn't book a "Lakeview" room, even though my reservation stated Lakeview? The hotel is called BW Lakeview, but don't be misled. I was told I would get a %15 refund, but have been told no since I've returned home. Was told that toilets overflow because of the guest!? 100 + rooms & a 6 person jacuzzi? I love staying at Best Westerns here in Michigan & a Lakeview room overlooks the lake. The Page Az BW is a ripoff & has rude staff other than the midnight desk girl who did so much to try to help. Even cleaned up the smelly mess in our bathroom but the bathroom was unusable due to the odor . Poor rating is generous at best. PS- Where is THE LAKE in the picture they show here? 4 miles to the right

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Sox_tony: Our hotel has 2 main room types. View and non view room types. As you can imagine everyone will want the view side room if the rooms are priced the same, so there is a premium charge for view side rooms. Please check your reservation details. I am sorry you were not happy with the room type you booked. It's always important to read room descriptions. I hope you had the opportunity to enjoy the beautiful view from our lobby balcony and breakfast and pool area. Thank you.

"Nightmare !!!"

2
_tonysox56_ts, Saint Clair Shores, Michigan 30/09/2018

Our "Lakeview" Room was a Parking lot view with mountains in the background. Scenic BUT Not Lakeview! Lake Powell is not visible from where we stayed. The Dam is visible. The toilet overflowed on 1st flush & we used all of our towels to absorb the smelly mess. Luckily the night desk receptionist Kendra came & cleaned up the mess & brought more towels, but we couldn't use the bathroom due to the smell. We used the lower floor guest bathroom by the pool. Was awake from 2am until 5 am. Skipped breakfast & just wanted to check out! Asked manager about a credit or refund & was told I would get a 15% refund!? Really? What a waste of time & $! LAKEVIEW? Where? What a Farce.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Guest, As explained to you, you did not reserve a view side room. Please print your reservation to show you did. We would gladly offer you a bigger savings. Hotel did not cause your toilet overflow. Typically it's from user. We have 102 rooms rented on the night of your stay and only your toilet overflowed after your use. I think 15% coutersy discount is good for the user issues you brought up. We were wish you well. Thank you.

"Great place! "

5
User 30/09/2018

Very clean room, gorgeous views, and amazing breakfast. We really appreciated the remodeling that ripped out old carpet, and put down wood looking floors. Breakfast included chicken fried steak, which we have never seen on a breakfast buffet. There was a wide selection of food that included cheeses and ham. Overall, beautiful place with staff that was extremely courteous. .

"Don't Stay Here."

1
Flopsily, West Islip, New York 25/09/2018

This was the worst hotel experience I have ever had.The condition of the hotel is regrettable, but worse - and significantly so - is the behavior of the staff. One is particular - their Office Manager - has no understanding of hotels.com and credit card billing practices, and she is the most discourteous hotel employee I've ever encountered. Best Western's Corporate Office was horrified to hear how I'd been treated, and compensated me financially. They're also reviewing this particular employee's employment. But the owners and manager won't answer my communications, so they may be quite surprised when their franchise comes into review. The hotel is also being reviewed by hotels.com, who I booked through, and who also could not believe the treatment I was subjected to and made restitution.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Flopsily, Your hotels.com reservation was guaranteed with a Discover card. At check-in you wanted to switch to your American Express Card. The office manager informed you the Discover has already been authorized for the charge, so you decided to keep it on the Discover Card. At check out you wanted to use your American Express card again and was told the room was charged to your Discover Card on file. You then decided to split the payment between your Discover Card and American Express Card. Perhaps, you should check with hotels.com to find out why they didn't guarantee your room with your American Express card? I am sorry, but the history of your booking is quite clear. Someone wanted to pay with American Express, but reserved the room under Discover Card. I'm glad you were paid off.

"Best choice for the area"

5
User 24/09/2018

My friend and I loved that hotel, we felt very comfortable and safe around the area that I've never been to, we choose this hotel to be close to the antelope canyon and also the lake Powell where we had some adventures, to go to these adventures you need to book in advance. The hotel has a great view to the desert, great continental breakfast with options for me vegan at the time, they have a nice hot tub where we enjoyed the cold night looking at the desert and also a great staff who let us have a late check out (1 more hour) we really appreciated everything, definitely going back when possible.

"Clean hotel with a wonderful staff!"

5
Kayleigh K, Portland, Connecticut 20/09/2018

Spent six nights here on a recent trip to the sights surrounding Page, AZ and it was pleasantly beyond my expectations. After arriving later in the evening somewhat exhausted from our drive from Phoenix, the front desk quickly checked us in. The hotel location is great - a short drive to Lake Powell, Horseshoe Bend, Antelope Canyon, etc. There are also several restaurants that are within walking distance as well as a supermarket. Our room had a refrigerator and a microwave which made it easy and convenient to reheat leftovers. The breakfast staff - Etta, Bill, Jasmine and Bernita - kept the buffet fully stocked even with a sold out hotel and also assisted me in finding low carb options. Our room was large, clean and inviting with a great view of the dam area and Lake Powell beyond.

"Horrible Ordor in Bathroom"

2
Richard W, New York, United States 17/09/2018

The smell was so bad in the bathroom we changed rooms, I was told later it was probably the drain backing up. If it was the smell must have been there during and after cleaning, that did not happen between check-out and check-in. We are usually satisfied with this chain, lets hope this was an anomaly.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Richard W: We apologize for your inconveniences. We are happy you were relocated to a room to your likings. Thank you.

"Best choice for the area"

3
happygoingplaces, Northern Virginia, Virginia 17/09/2018

Nice hotel with nice view. Easy walk to a couple restaurants and grocery store. We had a very long check in as understaffed that day.Ok breakfast but could not keep up with the demand, and the coffee is very weak! Room was fine, small, but had places to put stuff. The linens policy was what got me upset. They change everything even if you had barely touched it and hung it up. This lack of awareness by the owners of a sophisticated hotel is just unbelievable in this day and age.

"Mixed review. Some good. Some bad."

3
Howard R, Glastonbury, Connecticut 17/09/2018

Stayed here for two nights on a 10 day tour of the southwest. This hotel had a great location, a terrific view and a great free breakfast. On the down side was that the room was noisy. We were on the street side and could hear conversations in the parking lot and an argument at a nearby restaurant. The in-wall blower unit was very noisy and our room by the elevator was subjected to people talking as they got off and we could hear them in the room. I think some of this has to do with the design of the hotel with tiled floors and high ceilings which looked nice but tended to accentuate the sound. Also, there was an almost 1-1/2" gap under our door which didn't help keep noise out. For some reason the bathroom in our room had a glass window in it in the wall toward the bedroom (why they put that in there I'll never know). When someone went in to the bathroom and turned on the light, it lit up the entire room, thus disturbing the sleep of the others.There were signs throughout the hotel saying "silent zone" and encouraging people in the hallways to keep conversations down. I think this speaks to the general noise problem in the hotel. On the positive side, this hotel had a GREAT view from the main patio. The staff was helpful and friendly. Those staffing the breakfast room were friendly and helpful. There were lots of food options there. The room was clean and the bed/mattress were excellent. It appeared that there were attempts to make this a nice, attractive place. Maybe that's why they call it Best Western Plus. However, there is a noise problem. Of all the hotels I stayed at during our 10 night trip, this was my worst experience. I would stay there again but would insist on a room on the side away from the parking lot and not near the elevator. As or that window in the bathroom, I still can't figure that one out. Was the architect drunk?

"Disappointing"

3
Marian B, Peterborough, United Kingdom 17/09/2018

The room was OK but we were with a bus tour and had the buffet breakfast. All the other hotels we stayed at provided excellent breakfasts, so what went wrong here? The only hot food was from a toaster and a pancake machine! And there was only a small table with a few cold choices on it. I really expect more from a major hotel chain like this one.

"Great place to stay!"

5
Carrie B, Stanhope, New Jersey 12/09/2018

Very friendly staff, convenient location. We really enjoyed our stay, had a balcony, the room was roomy and comfortable, pool was refreshing. Close to Glen Canyon Would highly recommend and would choose this location for a future stay.

"Great Value and Location"

3
User 09/09/2018

We managed to find our way to this Best Western Hotel. It's small but spacious enough. The rooms and bathroom were nice. The swimming pool was a good size but was cold at night. The jacuzzi is a good size. There's a seating area outside that overlooks the pool area, but the view of Lake Powell was not what I expected. You can see it but all that great. It's a convenient location if you're staying the night then heading over to Horseshoe bend and Lower or Upper Antelope Canyon. I liked that the lobby area had free tea/coffee which is self served. The breakfast that was included in the price was more than I imagined. It was good! The staff was friendly. We wished there was some kind of gift shop at the hotel. There's a few stores in the area like Safeway and Walmart. If you don't want to go to eat at the restaurants around, you could always order in for pizza. It's a cute little place and I would come back again.

"Clean, Convenient, Pleasant"

4
Mrs_Kenobi, Rancho Cucamonga, California 09/09/2018

We stayed here before visiting Horseshoe Bend the next morning. The room was clean, the ice machine was conveniently located, and the service was friendly. We even showed up late to breakfast, and they still let us eat. If we had more time, I would have liked to swim in the pool--lovely with fountains and a great desert view. Horseshoe Bend is only minutes away, so this hotel is the perfect location to stay if you want to visit that attraction.

"Great breakfast"

5
Jack D, Taos, New Mexico 06/09/2018

Outstanding customer service at the breakfast bar from the team of Bill, Etta, Jasmine, and Lydia! Best breakfast that we have had at a hotel in a long time. Very good room and nice check-in folks also.

"Strange layout"

3
halo_zandria, Kent, Washington 06/09/2018

Our room had the strangest window placement. The bathroom had a window behind the toilet which faced into our room next to the bed. Our room windows looked onto the hotel balcony. People could peer right into our room. It was very awkward. Our room was also noisy because it was right next to the lobby. The breakfast was good though. It's a buffet with hot items like eggs, sausage, and oatmeal along with typical hotel breakfast items. It was an above average breakfast for this type of hotel. With so many hotels in the area, I cannot recommend this one, mostly due to the window situation.

"Tired and dirty hotel"

2
User 03/09/2018

Reception staff polite but not friendly, no eye contact, talked to computer, not us. Shower door could not be closed as it was falling off the wall. Floors were filthy and the rug in the reception area is a disgrace. As for promoting a view of the lake, it is so far in the distance it can barely be seen. This is by far the worst experience of Best Western that we have had on our visit to America.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear SandraE1400, Thank you for your feedback. I will be sure to share your comments with the desk clerk, so she is more conscientious of establishing eye contacts who speaking. I do apologize for the other issues you mentioned. They are being checked and will be appropriately addressed. We apologize for your inconveniences. Thank you.

"Affordable and Cheapest Hotel for Page"

3
User 31/08/2018

This Best Western was one of the cheaper options during our overnight stay in Page. We paid around $225 with tax on a Wednesday evening in August so we could cover Horseshoe Bend and Antelope Canyon during our stay. The Restaurant was pretty nice for a Best Western that included a fridge, desk, tv, and pool. Parking was included as well as breakfast (however breakfast was limited hours for around 3 hours). Staff was friendly and room was pretty spacious to sleep 4 in a 2 queen bed room. Location was ideal and about 20 minutes from Horseshoe and Antelope Canyon. I wouldn't mind staying here again and definitely beats the travelodge hotel across the street as the cheapest option to stay overnight in Page.

"The staff are helpful. The breakfast was great with lots of hot stuff. The location is very close to upper antelope cany"

4
Albert T, Richmond, Virginia 27/08/2018

The staff are helpful. The breakfast was great with lots of hot stuff. The location is very close to upper antelope canyon. The lobby and sitting area are big and comfortable. The only thing concerns me is that the toilet was a little rundown. The smell was not fresh when we entered the room. That's why I cannot give it five stars.

"Page, AZ 2018"

5
CindyyArizona, Arizona 26/08/2018

What I liked: the staff, the views and the breakfast! Plus the room was spacious and the beds were comfortable; everything was clean and worked well; front desk staff were efficient and knowledgeable; and checkout was a snap. In room Keurig for coffee. (Lower) Antelope Canyon was about 10 mins driving. What I didn't like: WiFi wasn't amazing. But to be fair, this is a mountainous region snd there was a heads-up warning at the front desk.

"No complaints"

3
mbaerwal, Green Valley, Arizona 26/08/2018

We booked this hotel through Expedia for $124 (w taxes) which is good price for this time of the year. Page is very popular in the summer and hotels can run expensive. We had a small view of the lake but it's better then looking at the street on the other side. Nice room with pictures of Antelope Canyon on the walls. Very clean with large walk in shower. The breakfast included hot items along with the traditional cereals and toast. Why sit in the breakfast room when you can sit on the deck overlooking the lake.

"Decent place with terrible breakfast"

3
User 14/08/2018

What to expect from an average Best Western hotel? Well, this one in Page was clean, the room was okay (noisy aircon, but that's reality at a lot of places) and we were happy that we could check in a bit earlier than the official 4 pm. We had a good night. The unpleasant surprise was the complimentary breakfast. It was cheap in every way. Disposable plates, terrible yoghurt, plastic cheese etc. Spend a few dollars more on breakfast elsewhere, it is worth it. Otherwise, a decent place to spend one night on your way to the next destination.

"A fine place to stay"

3
User 13/08/2018

Overall, our stay here was fine. The room appeared to have been upgraded recently. The room was clean and the beds were comfortable. Breakfast was decent/typical. We would stay here again. The only negative was the price (on the high side).

"Older hotel"

3
Anne Line E, Greve 12/08/2018

Older hotel that needs updating especially The pool area. Rooms were average size with room for a rollaway for our child. Clean but a bit worn. View was of Glen Dam and The surroundings. Breakfast with lots of choices but very busy. Would choose somewhere Else (newer) next time in Page.

"Not going back"

2
User 11/08/2018

For such a price, we expected better. The service was bad, the pool turbid, there were no parasols around it and the breakfast was poor too (plastic through-out plates, cutlery and cups, not enough tables outside, no fruit salad, the ananas was from the can, breakfast room wasn't nice). There was no key or instruction to call the reception desk from the room phone. The location though is great, and the room nice (but no safe inside) but could have been cleaner. We had also asked for a room on the second floor two months in advance which we didn't get.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Emilie F: Thank you for your comments. We are sorry our hotel did not meet your expectations. Our room rates are lower during off season. Our hotel also offers various online discounts throughout the year. Our hotel uses plastic cutleries and paper plates and cups for efficiency and hygienic reasons. This is a common practice at most if not all of your hotel others in the U.S. We are not sure why you were particularly bothered at our hotel? Nonetheless, at our hotel, we have chosen to use recycled plastic and paper cups because our area is in a severe drought and only 3% of Earth's water is fresh water. We do not want to use harsh dishwashing chemicals to contaminate our drinking water supply. In our area, we can still drink tap water unlike many other places in the world. Thank you for your comments.

"Nothing Special"

3
Mike K, Livonia, Michigan 10/08/2018

Rooms are average. View is nice but not spectacular. No food service to speak of in hotel and staff unsure as to quality or value of nearby options. Cost is above average for BW. Breakfast slightly above average but not worth getting up early for. No USA Today.

"Great stay!"

4
Claire A, Gloucestershire, United Kingdom 06/08/2018

Great stay, clean room and good amenities, ideal location for exploring the remote parks and attractions. No view of lake from our room but no issue as only an overnight stop over. Staff very helpful & friendly. Complimentary tea and coffee was a nice touch.

"View of lake Powell. Newer rooms."

5
asoaring_eagle, San Francisco, California 06/08/2018

Good location small hotel with good breakfast. Plenty of parking. Friendly front desk. Internet slow but hotel said the town of Page was like this. Our room on the first floor was not too noisy. Free breakfast was tasty. We liked the pancakes. The cafeteria staff/manager takes pride to make guests feel welcomed.

"Terrible!"

1
ANHL55, Baltimore, Maryland 06/08/2018

After a long day of visiting Grand Canyon on July 26, we(6 people) arrived in this hotel around 8 pm and got two adjacent rooms in the third floor(Room 321 and 323). But the air conditioner in 321 was not working at all. I tried to call the front desk and the phone was not working. So I went down to the front desk and waited on line for long to report in person. Finally I told the receptionist, but without any apology the receptionist asked me if I want another room... It was 98 degrees outside, who wouldn't want another room in that condition? So I said, "yes". She gave me Room 245 in the second floor which was million miles away from Room 323. I asked if she could give me a room closer to the other room and she said, "No" brusquely, then said "There is no room left. Do you want the room or not?" No apology whatsoever. It was a so unpleasant experience and ruined my day.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear ANHL55: Thank you for your comments. I am sorry the hotel did not have more vacant rooms for you to choose from. Typically around 8pm, most people have already checked into the hotel and during the high tourist season, the hotel is typically sold out. It sounded like you were waiting for the desk clerk to come up with other options for you. As you mentioned, the front desk was probably also busy with other guests waiting to be serviced. I am sorry if you took her candid response as rude. Thank you.

"Beautiful Deck view"

5
annetteweis2018, Federal Way, Washington 04/08/2018

I loved my room! Very modern. I especially loved the deck and deck furniture and took the advice of another review to go out and get dinner and eat it on the deck. I found Texas Barbecue and brought it back to the hotel and lounged outside on the deck watching a summer storm roll in over Lake Powell.

"a hotel with a view"

3
melverus, israel 03/08/2018

checked in here after being at the best western plus. The staff in the morning were not very pleasant as we tried to do an early check in but they let us go to the pool that was nice. There was a staff change afterwards and what a difference. very pleasant. Room was fine had a coffee machine with coffee and tea pods nice touch but why no water refill like at the best western plus? Breakfast was normal and all good. Book early to get a better price.

"Average At Best"

3
jbpiii, Charlotte, North Carolina 02/08/2018

Was an OK hotel in Page, Az. Titling it with View of Lake Powell, while accurate, is highly misleading. Not entirely sure that you can even see water. The room AC was not very good at cooling the room and horrible if you needed to close the blinds as they would cover the AC unit. Breakfast was nice with a larger selection than what I was expecting.

"Great Breakfast, fine room"

4
User 29/07/2018

We stayed here one night in July 2018. The staff was super helpful and friendly, the pool and whole place was lovely and clean with great outdoor areas, and the room was comfortable (tho' ours had a weird smell that couldn't be gotten rid of—hence the 4 star rating. Our friends' room right next door was fine). But I especially want to mention the kitchen/breakfast staff: Bill, Modo, Lydia, and Jasmine! They did a great job with breakfast—the coffee was fresh, strong, and delicious; the staff was helpful and kept all the dining areas really clean; and there was always plenty of delicious food to eat. Modo, who was serving pancakes and oatmeal, was ESPECIALLY pleasant and helpful—a charming person who seemed to really care about helping all of us have a great dining experience! From greeting anyone who came up, to doing something unusual like putting brown sugar in my coffee, to wishing an enjoyable breakfast to whomever he served, Modo is the BEST! If you want a great breakfast before you head out on your next adventure, a cool pool to swim in at the end of the day or sit around while having a refreshing beverage, and a good place to lay your head at night, I recommend this hotel as a great place to stay in Page.

"Just ok - but overpriced"

3
dnp80n81, Butler, Pennsylvania 28/07/2018

We've been on a two week family vacation in the area and this stay was just ok. We paid just under $200 for one night. Last week we stayed in Vegas at A REALLY nice resort that was much nicer, had way more amenities and was a fraction of the cost. In fact this hotel was our most expensive stay on our entire trip and I can't understand why. The staff was friendly and the hotel was clean but other than that everything else was just average. The pool was murky and dirty and the “View of Lake Powell,” as expressed in the title, is a bit of a stretch. The hotel has a pretty view but you can barley see the lake at all. All in all I would probably not recommend this hotel.

"Poor Quality"

1
aussie7833, Orem, Utah 23/07/2018

This hotel has staff that is friendly, and the lobby is nicely decorated. That is where the quality stops. The rooms have a terrible smell that as other reviewers have pointed out can be traced to the shower. The mattresses are old and are not comfortable, in the area there are much better options.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear aussie7833: Thank you for your feedback. We are sorry we did not meet your expectations. Our hotel is always making improvements. We appreciate your time and comments.

"Trip to Arizona to visit Grand Canyon North Rim."

4
Molly D, New Stanton 22/07/2018

We had a pleasant stay at the hotel. The room was decor was very modern. Breakfast had a nice selection. We had a nice view of Lake Powell from our room. We visited the Grand Canyon Northern rim and Horseshoe bend which was a few miles south of Lake Powell. We had a good stay.

"Great Place with a View"

5
SWTraveler898, Highlands Ranch, Colorado 20/07/2018

I had a room with a view of the dam and Lake Powell, although somewhat far away. The staff is very helpful and friendly. The rooms are comfortable and appear to have been fairly recently remodeled. Lots of food options at the free buffet breakfast. Restaurants are within walking distance, but not really close. Highly recommend.

"Great view, Delicious Breakfast, Clean Hotel"

5
tmattt, Glen Allen, Virginia 20/07/2018

Our room had two queen beds and it was clean and well kept. We LOVED the view from the outdoor patio and pool. The seating, lighting and comfortable setting outside was really nice. Best feature of the hotel for us was a delicious breakfast. Lots of options and well organized! We enjoyed our stay and would recommend it to anyone passing through or visiting Lake Powell!

"Nice location! Great service!"

5
User 19/07/2018

Rooms are relatively new and clean. Love the balcony behind the lobby although it's more of “mountain/canyon view” rather than “lake view”. Breakfast service from Jasmine, Lydia, Bill and Mado are great. Have been to lots of hotels that offer breakfast, but their service are the best!

"Avoid this hotel!"

1
Kathy Y, New York City, New York 18/07/2018

I would normally never book at the Best Western, but the “View of Lake Powell” in the name convinced me that this hotel had a great location. I booked view room. When we got to the room, the “view” was of the parking lot. The room smelled. We checked more recent reviews which seemed to be all negative with mention of dirty sheets and bedbugs. We could see better hotels from our window and we're lucky enough to get a room at the Hyatt Place which is literally around the corner. The best thing I did was leave this place.

"Peaceful stay"

4
IRENE S, CLARKSVILLE 18/07/2018

The place was clean, quick check in, centrally locates, walking distance to local eateries and downtown. This trip was purely for leisure, so the slow internet service was not an issue for us. The views were amazing, Glenn Canyon Dam is right up the road too!

"Air Conditioner sounded like a Jumbo"

3
whataretheodds2014, Melbourne, Australia 16/07/2018

I wouldn't stay here again. Room was run down and not very clean at all. The airconditioner sounded like a Jumbo jet taking off so I didn't have airconditioning on which made it for a very uncorfortable nights sleep. Price for the night was a rip off. The young man at the front desk is the only reason for I giving a average he was more than helpful with guiding us for somewhere to get a meal as it was late when we arrived.

"Views Are Great--Rooms......."

1
Traveler5152, Franklin, North Carolina 11/07/2018

My family stayed at this hotel on July 1, 2018. I reserved 2 rooms. The cost for each room was $215 per night so around $430 total price. Stayed 1 night. First I would like to say the view is excellent. The pool area is very nice. Had plenty of seating and pool towels. There is a covered porch off the lobby with plenty of seating and a great view from this outside location. You can also have breakfast in this outside area. The free breakfast was phenomenal! Many, many different items served. Not just a continental breakfast. Breakfast host was most helpful. The 2 guest rooms I was assigned to were completely filthy and disgusting. When entering the room I found a little pile of toenail clippings right beside the bed. There was a band aid stuck on the top sheet under the spread on one of the beds. One bed was badly tilting to one side. There was a dirty washcloth left in the shower from the previous guest. Toothpaste still on the sink. The floors had not been swept or mopped in a few days because after walking on them in sock feet socks would be black. I talked with the front desk and was told by Raylene that the hotel was sold out. When checking out the next day I was told the manager would not be in until 2:20 so I left my name and number for him/her to contact me. I'm still waiting for that phone call! Prior to checking in on July 1st I found out on June 28th that this hotel had put 2 $215 charges on my credit card the were "pending" until checkin. This was 3 days before checkin. I contacted the hotel on June 28th to question this charge. I've never stayed in a hotel that did this. Most give you 24 hours prior to checkin to cancel so why charge my cards 3 days before? Pending charges can tie up available credit on a credit card. I was told by Anthony this was a Best Western policy. I could remove it but I could lose my reservation. I was very upset by this. Anyway I called Best Western and was told this was not a company policy but specific to this hotel. I stayed at 3 Best Western Hotels during this 2 week trip and this is the only one who had this policy. So beware and monitor your card. I will never stay here again and would not recommend this hotel to anyone. For $215 I feel I am ENTITLED TO A CLEAN ROOM AT THE VERY LEAST.

"Good Hotel"

4
Poli-ca5, Los Angeles, California 11/07/2018

It is a good hotel. It has a distant and little view of Lake Powell. It is near the main part of the city. Room is good, clean. spacious. Close to a great Mexican restaurant El Tapatio! Must check out:) Close to the lake and Antelope Canyons for tours. May be 10-15 min.

"Only stayed to save money "

3
johnucfsae, Augusta GA 08/07/2018

Hotel was very average, showing some age. We had to switch rooms when arriving due to dirty sheets, staff was very nice about it. Originally walked in the BW plus and it looked much nicer. Page is crazy over priced, so for 1 night it was ok, any longer would have passed.

"Totally fine, but you can do better"

3
Rockford10, Washington DC, District of Columbia 07/07/2018

The hotel was just fine for what you care about - AC worked and they had a pool. Breakfast was pretty good. On the negative side, the sheets were scratchy, we could never quite get towels for the pool and it was too pricey for what we got. They kept delaying our check-in so much I thought they didn't actually have a room.

"Average"

3
mrwalker123, Stockholm, Sweden 30/06/2018

Stayed here for two nights with my family while visiting Antelope and Lake Powell. The hotel is pretty average. A bit pricey for what you get. The thing that stands out is the SLOW or non existent internet connection. They have a sign at the front desk that attempts to explain why but that's a bit late. You should be told when booking. It's that bad. Our room had a bit of a smell and we had some trouble with unlocking the door. Breakfast was good with service minded staff.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear mrwalker123: Thank you for your stay with us. I do appreciate your time to share your experience about our hotel. Page, Arizona is located in a rural area without enough bandwidth to meet the demands of all the tourists and locals in the area. We do apologize for your inconveniences. It is an area wide problem that is beyond the control of the hotel. Thank you.

"Clean room"

4
ScottsdaleSlinky, Scottsdale 28/06/2018

We had a nice short stay. Perfect location and lovely views. Many guests had the great idea of bringing dinner back to the hotel and sitting on the front patio with a bottle of wine. Breakfast was well attended. Rooms were clean. Hotel cold not give us adjoined rooms because of ovesized furniture blocking the doorway. That should be corrected to have a few available. I would still happily come back

"Great hotel and staff"

5
Kenda D, Surprise, Arizona 26/06/2018

Great hotel: clean,roomy and a killer view. Free breakfast which wasn't too bad. Staff is super friendly!!!! Definitely a great spot to stay. We stayed for 3 nights and ventured out everyday. Perfect location for exploring Page, AZ.

"Great Stay!"

4
rmso1987, Stevenson Ranch, California 24/06/2018

Stayed here for 2 nights and its a great location with great views of Lake Powell. They have a lovely patio area with seating. Got to use the pool, which provided towels. The continental breakfast has a large variety too, great way to save money on a meal before heading out to Antelope Canyon and Horseshoe Bend. Would definitely stay here again. Everyone was super nice.

"2 nights stay with family"

4
where2nextPA, PA 19/06/2018

Room was clean and we had 3 queen beds which was perfect for our family. We arrived early and although our room was not ready, we were able to use the pool/hot tub. The view from the pool area was nice. Although you do not actually see much of the lake itself, you can see the dam/lake in the distance. We enjoyed sitting out on the common deck area and watching the sunset. There was no bathtub, just a shower, which did not have the best water pressure (and was a bit awkward to adjust, as the door opened on the far side from the spigot). If I stayed here again I would definitely request a room with a tub. Hot breakfast was included and was good (eggs, sausage, pancakes, biscuits/gravy, bagels, pastries, cereal, toast, juice, coffee). The breakfast room was a bit small, but we got there early both mornings and had no problem getting a table. I would recommend staying here and would stay here again. Pictured is the sunset view from the common deck.

"Good hotel"

3
Anne J, Indianapolis, Indiana 18/06/2018

The location of the hotel was good and convenient. The pool was on the small side and there was no shade at all. The breakfast was good. The room was a little outdated I thought and the mattress not comfortable; a little bit too soft. My biggest complaint was the staff. The agent who checked us in was totally overwhelmed and could not type and talk at the same time, so she asked me to stop asking her questions. (!!!!) my questions were pretty simple: what time is breakfast and where is the pool.... overall the staff did not seem properly trained. I would not stay there more than a couple of nights.

"Very helpful staff, but the room was pretty much adequate"

3
theclmoore, Springfield, Virginia 18/06/2018

We were only there for 1 night. The bed and room were clean and comfortable. However, the microwave didn't have the correct inserts to work properly - something that was important to us because we were preparing our own meal in the room. One of the desk staff helped us, but it took two tries to get the right insert. Breakfast was decent. It was a good price performer for someone who only needed a place to stay for the night.

"A good hotel with a good view"

4
PaulM1261, Manchester, United Kingdom 16/06/2018

Does what is says on the tin. Gives you a view of Lake Powell. Clean neat tidy hotel, breakfast has good with a good variety of choices, easy free parking and friendly helpful staff made this a good stay in Page.

"Hotel protested my negative review"

2
theuncle2018, Scottsdale, Arizona 16/06/2018

We'll see if the management protests this review as well. I'm simply trying to help out fellow travelers by giving an honest review of the property. The room I stayed in was #305 directly above the lobby with 3 queen beds. The fridge is small, bathroom fan not working and felt very dated. Mattress was on the mushy side and there was a large gap under the door (about an inch) letting in sound from the ice machine and hallway. There was a terrible smell of sewer gas coming up from the shower drain. Buttons on AC window unit were broken. The free breakfast was mediocre and they don't have scrambled eggs. I asked the worker and it was a product called “liquid eggs”. I'm sorry this place gets negative reviews but its for a real reason from actual travelers. If you need a place to stay in Page, good luck.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear the uncle2018: Thank you for your feedback. We understand you and the reviewer of "View and b'fast don't make up for the room" were writing about the same stay. We regret you did not have a good experience at hotel. Our hotel use liquid eggs for our scrambled eggs. We serve scrambled eggs every day, so we are not sure why you wrote we don't serve scrambled eggs. Liquid eggs are precracked eggs for hotels and restaurants to save time while cooking in high volume cooking environments. It's actually quite common in a commercial kitchen. Thank you for your comments and we wish you well in life.

"View and b'fast don't make up for the room"

2
mominphoenix, Phoenix, AZ 11/06/2018

We booked the 3-queen room for our family toward end of their busy season (June) ... so this was pricey ($350+/night) for a pretty terrible room. The negatives: (1) Air conditioning. We learned the hotel purposely broke the "cooler" button on all the air conditioning units so that you are unable to bring the room below 70 degrees (same goes for the fitness room). It was 95 outside ... so after a day adventuring, that was annoying to come into a lukewarm room (2) The smell! We don't know why, but there was a sewer gas smell coming up through the shower drain. The whole room had a nasty smell that overpowered anything our travel Febreze could handle. (3) The room was really tight with three queen beds - that's about all that fits in there plus a desk and chair, and very small sink counter for what could be up to 6 people in the room. (4) our room was just outside the very noisy ice maker ... which was visited at least a dozen times both after 10pm at night when our kids were trying to sleep and in the early am. I very seriously considered putting an "Out of Order" sign on it - if I had tape with me I would have. (5) when I made the reservation they told me that we were very conveniently located within walking distance of restaurants, and there was one on property. It looked condemned - never saw it open. And a tip about downtown Page ... there are no restaurants. Really, no place at all appetizing enough to eat at. Seriously ... go the market to buy food, get sandwiches at Subway, or go eat near the Marina. On a brighter note - the two positives: (1) You do get a nice view of Lake Powell. (2) Their breakfast has a generous amount of options compared to most free-b'fast places -- scrambled eggs, meats, lots of bread and pastry options, make-your-own pancakes, cereals, yogurt, fruit.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Mominphoenix: I am sorry to hear you did not have a good impression of Page, Arizona and did not have a good experience at our hotel. I understand you and your husband (theuncle2018) have both written a review about your same stay in Room 305. The room is a family suite with 3 queen beds. I have checked our A/C and the up/down arrow to control room temperature does work.In the future, please contact front desk should you have problems with the room. Our staff is trained to service. Thank you for your comments. We wish you well.

"Its a dump"

2
theuncle2018, Scottsdale, Arizona 11/06/2018

Where to begin... I stayed in room 305 which is supposedly a premium room with 3 queen beds. The room STINKS because a sewage odor comes up from the shower drain. The bathroom fan didn't work. This particular room is directly above the hotel entrance. The window unit A/C temperature buttons were broken but functional. That's more of a side note because another traveler asked about the "down" button because theirs was also broken. The person said many of the rooms had broken buttons probably so guests can't lower the temperature so the hotel saves money. In any case, I'm giving this horrible hotel 2 stars simply because we were able to check in slightly early and it met our basic needs. They also let us cancel the second night. We drove to Sedona instead of spending a second night in Page. There is absolutely no reason to stay in this city for more than 1 night.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Mominphoenix: I am sorry to hear you did not have a good impression of Page, Arizona and did not have a good experience at our hotel. I understand you and your wife (mominphoenix) have both written a review about your same stay in Room 305. The room is a family suite with 3 queen beds. I have checked our A/C and the up/down arrow to control room temperature does work. In the future, please contact front desk should you have problems with the room. Our staff is trained to service. Thank you for your comments. We wish you well.

"Just average....."

2
User 30/05/2018

Room was Ok Not as clean as most BW's but the property is in a dusty area. The included breakfast was not bad at all so that was a pleasant surprise. The location is good as it convenient to the lake and the various local activities and tours. My only real complaint is that the hotel had CNN playing constantly in the lobby, the business/internet center and in the breakfast room. Thankfully the volume was on mute but even without the sound the constant barrage of personal attacks on the President was a bit much. I checked the TV stations offered in room and you had your choice of CNN or MSNBC for cable news but Fox News was not offered. So, if you are a liberal who hates our President you will feel right at home here. However, if you lean more to the right or are just a fair minded individual who feels both sides have a right to be heard maybe you should find somewhere else to stay.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Bill M.: Thank you for your stay at our hotel. Our hotel caters to a large customer base. We are politically indifferent. We only wish to provide each of our customers an enjoyable vacation experience. Thank you for your comments. We appreciated your stay.

"Nice hotel"

4
BEATRICE L, Paris, France 28/05/2018

Nice hotel very well located, for visiting the parks . Impersonal and cold welcome . Spacious room very clean, and superb bathroom. Excellent bedding. Small outdoor pool impractical because windy . To improve : the breakfast too basic. Good value for money.

"Great location but..."

2
Jeff P, Blacksburg, Virginia, United States 27/05/2018

The hotel affords you a lovely view of the surrounding area, you can walk to town of Page, easily reach the Rimview trail for a hike and having real scrambled eggs at breakfast was a nice surprise but that's it. The staff is rude,unfriendly and unhelpful, the pool freezing cold and you had to check in for breakfast with your room number which leads me to believe not everyone gets a free breakfast. Given the option you should stay elsewhere.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jeff P: Thank you for your stay with us. We are appreciative of your feedback. I do not know when you stayed at our hotel, but our pool temperature is set at a nice 80 degrees. It is not meant to be at hot tub temperature. We do have a breakfast hostess to ensure that each person who gets food is ensured a table. It's an extra service that is popular among high volume destination hotels as well as in Europe and in Asia. Thank you for your comments.

"Julie"

1
JulieinNaples, Naples, Florida 26/05/2018

I checked in after hiking the 5 national parks in Utah for 7 days and was anxious to relax my aching muscles in the hot tub before dinner. We dropped our luggage in the room and then went down to the hot tub to find it ice cold and full of leaves. We went to the front desk and the clerk (I think her name was Dominica) said it was broke but we could go to the other BW Plus hotel and use their hot tub for no charge. I asked to switch to that hotel for our 2 nights and she said “sorry it's sold out”. So I went back to our so called “view of the lake” room (it's a view of the rim) and called the other hotel and they said they had plenty of rooms ($179-$149 respectively for both nights). She lied! So I called down to see if we could switch hotels and she was on the phone with the other BW Plus hotel so I was put on hold. She explained she would allow us to ‘transfer' only if we agreed to pay the higher rate of $206.96 on our reservation for BOTH nights. Exhausted and tired, we decided to ‘transfer'. I worked hotel hospitality for many years and found having to pay the higher rate the 2nd night very disappointing. Customer service is very low not to mention she lied to us. After 6 hotels on our 2 week trip (half were BW), I left with no credit card receipt on checkout because we ‘transferred'. I only had my $206.96 rate on my reservation. Stay next door at BW Plus and avoid this hotel. From the other reviews it looks like the hot tub has been broke awhile.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Julie, Thank you for your comments. I do apologize for your inconveniences. Our hotel hot tub has now been repaired. The 2 hotels, although, both Best Western hotels do not have the same pricings. We apologize if this could not be explained to you. Thank you.

"Good location"

3
dmmColleyville, Colleyville 23/05/2018

Very friendly service. Ken, Bill and Bernita at the breakfast restaurant were very attentive. Front desk worked with us to change rooms. Hotel could use updating. Our door slammed hard to close. Location convenient to area attraction's.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear dmmColleyville, Thank you for your comments. We appreciate your stay with us.

"Chilly welcome from Dominica"

2
T-Bone0030, Los Angeles, California 22/05/2018

On a recent road trip and have stayed in hundreds of places you always expect a smile and a warm welcome wherever you stay. I've got to admit in 70 years this was the chilliest reception ever. While all places have check in time it's never been a problem if a room was clean and ready to go. Dominica reminded me it was 12:24 and too early. We'd crossed a time zone so my watch was off. She told me to come back about 3 which wasn't a problem. I asked if they had breakfast and got a one word answer 'yes'. So we pre registered. We came back at 3 and she said nothing has changed so we sat in the lobby along with the others. As if by magic at 3:45 all of the rooms were ready. I later asked another clerk about breakfast and got the answer I was looking for that it was a wonderful hot breakfast served on the first floor from 6:30 to 9:30. I mentioned the cold response from my previous encounter and she gave me an eye roll as she knew who I was talking about. The name of the hotel 'view of lake Powell is a bit misleading as there's just a sliver of water to see.Mind you it does have a great view, the golf course, the bridge and dam but the view of the lake is a bit of a stretch.The room itself had a bad smell and the first thing we had to do was open a window to air it out. I guess we got used to the smell but when we returned after a day out it hit us again and the window got opened. The night before we left I figured the smell was from the shower drain sewer line and the bathroom had the window open into the bedroom. That seemed odd. Closing the window and bathroom door and leaving the fan on inside helped.The breakfast was pretty good. It's close to town and a Safeway. When we took a boat tour it leaves from the fancy lodge right at Lake Powell with a fantastic view. I checked on the room rates and they were only $6 more than what we were paying for at a basic BW and they had a restaurant and bar. Don't forget driving to the lake you are entering a National Park and the fee is $25 unless you have an annual pass that covers them all for $80. Bottom line is you can do better.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear T-Bone0030: Thank your various feedbacks regarding Dominica. She is aware of your many postings on social media regarding your feelings about her. Thank you for sharing your experience.

"Awesome view and great breakfast."

1
User 22/05/2018

We stayed six nights in BW hotels on the trip. Though not rated as a PLUS property, this hotel rated better than the two Plus properties we stayed at. All hotels were clean and comfortable with very helpful and polite staff. Will continue to use the chain.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Puppyraiser, Thank you for your review. We are delighted you had an excellent stay with us. We believe you meant to give us a 5 out of 5 rating! Nonetheless, we appreciate your time. Thank you.

"Good Value-great views"

5
Michael W, Los Angeles, California 20/05/2018

I just stayed at this hotel and I was very pleased. The room was nice and clean, the beds were comfortable, the breakfast was excellent, and the views from our room were awesome. This hotel is very good value and is in a great location to be a base for North Grand Canyon, Horseshoe Bend, Antelope Canyon, Glen Canyon, ect. I highly recommend.

"Full marks if not for icy cold front desk staff"

4
Grayee, Singapore, Singapore 17/05/2018

Decided on this property because of the location despite the price being a little on the high side because of the season. Requested for an earlier check-in as check-in time of 4pm was a little late. However, when we arrived, the two front desk did not even bothered to check if our request was granted (maybe they had never granted it). We decided to leave our luggages at the holding room. This was the moment we experienced the ‘wintery reception'. We were having difficulty shifting the luggages that were already in the room so as to accommodate ours and the front desk lady just stand watching with the ‘i'm not going to lift my fingers' look. Fortunately, when we came back in the evening to check-in, Traci certainly helped to get rid of the bad taste in the mouth. Staff (Kent, Francis, Bill, Bernitta) at the breakfast room were excellent and breakfast was adequate. Room was spacious and bed was comfortable and clean. Pillows on the soft side. Fitness room was a little tight fit. Orange infused water, tea and coffee were made available to guests throughout. Vending machines for bottled drinks and snacks available onsite.

"OK if you like soft beds"

3
activeguy88, San Jose, California 16/05/2018

We stayed at Best Western View, Page AZ on May 1, 2018. We selected the Best Western View based upon TripAdvisor reviews and ratings. It's located opposite the BW Plus. We had a view of Lake Powell. At check in, we were greeted by a very nice young lady who efficiently checked us in. Our rooms 217 and 219 were large enough for two people each room. They were clean and well furnished and comfortable. Our room has two queen beds, and TV, empty mini fridge, small microwave, Keurig coffee maker, pull out desk and chair, floor lamp and chair. The table lamp has a built in electrical outlet but no USB ports. Logging onto the free internet was simple. The temperature controls on the heating and AC worked well. There were two folding luggage racks, a real plus. Our hot breakfast was excellent. The menu included the usual breads, cereal and juices. Additionally there was also scrambled eggs, bacon, link sausage and cream beef. The breakfast rooms were clean and attended. So what's not to like. We prefer firm beds. I have been told that most American travelers like soft beds, but if the tourist sites are an indicator, there are definitely many international travelers. Our bed in 217 were too soft and a little lumpy. We value a good nights sleep, but not this night in this room on this bed. Best Western hotels are operated by franchisees. Overall, to the middle class traveler, I can recommend this hotel for it's breakfast and value, but not for its beds.

"Located near a lot"

4
vicsdahlias, LI NY 16/05/2018

Great location near Lake Powell decent size room,good view. Nice staff. Not many TV channels.Didn't like pillows,Bed ok. Breakfast was in basement,good size. First time I've seen where they check you in for breakfast. Had a variety. But didn't like someone preparing my oatmeal. Had a few toppings for it..

"No so “adjoining room”"

4
Jessilyn L, Seattle, Washington 14/05/2018

Stayed here late March. Asked for “adjoining room” and the front desk was able to accommodate. However, no disclosure was provided that the doors between adjoining rooms were blocked and can't be opened on either side. When I called front desk about the blocked doors, was informed that the last botched remodeling have resulted in the doors being blocked. Other than that, room was comfortable and breakfast was decent.

"good hotel but not sure about difference"

3
User 14/05/2018

We decided to stay here because of the lake view - including getting a lake view room. We could see water - but not really sure you can say it was a lake view. It is a standard Best Western - clean and functional with breakfast. They had lovely orange infused water (which was great with the heat). Go with the expectations it is a standard hotel chain nothing more.

"Vacation"

5
User 09/05/2018

Patricia, Kendra, Fae, Etta - love them, very nice, friendly & accommodating staffs. Love the hot breakfast buffet, lots of choices. I will come back again in this beautiful hotel. Thanks for you great service ??

"Great location for all your Page area adventures."

5
charlieesteriii, Phoenix, Arizona 07/05/2018

Came up here to spend a few days on Lake Powell. Great room with a pretty cool view of the dam and lake, quiet, wonderful comfortable beds, and a really delicious breakfast buffet with something for everyone. I am going to rate this place excellent in every category as it really was. I can't find anything to complain.

"Mostly good experience"

5
User 06/05/2018

We were on the view side with sweeping vista of the hills and Lake Powell in distance. The room was very comfortable, but we did note some dustiness that should have been addressed. Unusual features included a shower and no tub. Fine for us. The lovely vanity sink looked great, but was set so far into the countertop, it was difficult to spit into it. Only 1 usb port. Very quiet. The breakfast was varied and very good. They had several tour busses, but were able to handle the breakfast rush without problem. First time anyone has ever checked us into breakfast. Swimming pool has a view and arcing jets of water. A block away from restaurants.

"Will never stay here again"

1
Sandra B, Norwich, United Kingdom 06/05/2018

Rude miserable staff on reception , room so noisy it was impossible to sleep due to being near lift, ice machines, vending machines , noise of people going up and down stairs , doors opening and closing, people shouting in reception, couriers turning up early hours of morning to pick up guests etc etc. Coffee machine not working leaked everywhere ( and yes dear Manager I do know how to operate one !) TV reception so poor unable to watch any of the channels as it looks like a massive snow storm across the screen ( you might have 220 channels but reception too poor to watch) I think BW need to send some " mystery guests" into this hotel to actually see how things are !!! A big shake up is required !

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Sandra B: Thank you for your feedback. I am sorry to hear you did not have a good experience at our hotel. Our staff strives to provide a clean and comfortable stay for each guest. We are sorry this goal was not met during your stay with us. Our record and house camera showed you complained quite vocally at check-out and was awarded quite a bit of BW Rewards points to show our apologies for your inconveniences. Typically, we request our guests to advise front desk of any problem(s) during stay and to not wait until check out to complain. It would alleviate frustrations on problems that could have been easily corrected, such as a change in room location or a coffee maker swap, etc. Thank you for your comments. We wish you well. Enjoy your awarded points. Delete Response

"EXCELLENT SERVICE!"

5
jackiewongct, Trumbull, Connecticut 04/05/2018

The staff was very friendly and pleasant. Always smilling and willing to assist. Food is great. Thumbs up for Kent, Francis, Jerry, Bill, and Argenmando. We came in a family of 6 people. Definitely will come back again.

"Where is the lake view?"

2
Fran C, Coon Rapids, Minnesota 02/05/2018

We stayed here because they advertised a view of Lake Powell. When we checked in I specifically asked if our room had a view of the lake. The receptionist said, “yes”. Well, this was our view out our window! Nice tree! Where is the lake? They did have a nice balcony/patio with a view of the pool, a highway, a golf course, and a bit of Lake Powell in the very far distance!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Fran C: Thank you for your comments. We are sorry you were disappointed by the tree that blocked your view. Our hotel has several view side rooms to choose from, in the future, please ask front desk to reassign your room. Page, AZ is located in a desert, sometimes we have guests who enjoy some green out the window. We also have guests who appreciate some shade from the desert sun. Thank you for your comments. In the future, please do not bottle up your dissatisfaction and wait to write a disappointing online review. Please try to resolve problems by communicating with the hotel during your stay. Our staff is trained to assist. Thank you.

"A truly modern motel"

5
User 01/05/2018

We were delighted with our third floor room. We did indeed have a view of part of Lake Powell, and we loved the modern wood laminate flooring, the feeling of light and spaciousness, the convenient desk and cool ottomans included in the room. The breakfast room was over-crowded and the choice of breakfast options not entirely to our choice, but we were otherwise thoroughly impressed.

"A very noisy unpleasant one night stay"

2
Shark0456, Suffolk, United Kingdom 30/04/2018

We arrived early and were told that our room was not available which in itself was not in the least unreasonable. However reception could have been more polite, helpful and caring and when I requested if I could use the restroom I was told there was one at the service station down the road! We left and went to the "big bend" and returned and the same receptionist made sure we could not book into our room (despite others being able to and unbeknown to us we were sitting in reception watching our room and no one went in or out while we sat there.) The room we had was the nosiest we have every attempted to sleep in. Next to reception; the lift; the ice machine; the stair well and the vending machine. When we mentioned it in the morning we were told that we had booked "the hard of hearing room" which I was able to refute with the paperwork we had with us. Breakfast was very good although somewhat crowded. There are plenty of hotel in Page - next time we will use a different one.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Shark0456: Thank you for your comments. I do apologize for your experience at our hotel. Our staff is trained to provide a comfortable and clean experience for each of our guests. If you are sensitive to sounds, please let our front desk know at check-in. They are trained to assist and to accommodate whenever possible. Thank you.

"Not the view we expected."

3
Cami M, Chesapeake, Virginia 30/04/2018

Not the view we expected somehow. Bottom floor parking lot view. Could almost make out the water from the upper areas. I even deleted the one photo I took. Initial check in staff was indifferent at best. Felt like we were an inconvenience. Maybe because they were booked to capacity and this location is a popular tourist destination. A warm friendly greeting would have been appreciated. Room was clean and the bed was comfortable. Breakfast staff was great, cheerful and really tried to ensure you got off to a great start. We stayed at 2 different Best Western Express this trip( 2 out of 4 hotels) and the check in staff were equally lacking customer service. I don't think we'll try Best Western again.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Cami M: I am so sorry you did not have a good experience at our hotel. Our hotel has view side and non view side rooms. Your description sounds to me that you had reserved and stayed in our non view room (lower floor level room). Our view side rooms available on upper levels are available at additional charge and are usually reserved in advance. I am sorry if there were misunderstandings in the room type you had reserved. Thank you.

"Nice Place-Great Location"

5
EdLoves2Travel, Northern Illinois & Puerto Vallarta, MX. 27/04/2018

Hotel is in a perfect location, close to shops and restaurants. Rooms are nicely appointed and the property has nice public areas. The breakfast was one of the nicest hotel breakfasts we have experienced. Patricia, Angel, Fae and Etta did an amazing job of keeping the breakfast area well stocked and clean. If we are ever back this way, we would definitely stay here again, a great value for a quality stay.

"BW Page"

5
User 26/04/2018

Great place. Great view. Affordable, had GREAT amenities for the price. The pool area, outside seating and lobby options were spectacular. Breakfast was great and kept replenished well Recommended for all

"Horrible experience"

1
Hiroshi H, Fort Lee, New Jersey 25/04/2018

This is a story I got from this hotel management on April 22nd, and it was a horrible experience for me. I don't usually post bad review to any website, just leaving the things behind me, but I strongly feel that I had to post this story to share my experience: I reserved 2 nights for this hotel back in January, part of my 10 day trips in Utah's national parks driving trip. I lived in NJ thousands miles away from this place. I received the confirmation e-mail then. I also received the welcome look forward seeing you soon e-mail one day before check in. I went to the check-in counter just before 4pm on the day. I showed my ID, credit card and confirmation e-mail to a woman at the counter. The woman who said she was the office manager checked the computer, and said “Oh we cancelled your reservation, and we were fully booked, we have no room for you tonight. We let you use our Wi-Fi system here, so you are free to use finding other hotel.” She was such a definite arrogant tone and no apologetic attitude at all. I immediately sensed that something wrong with her. I told her it was not right, I even did not get any contact from you beforehand. Then she started explaining me that they tried to charge from my credit card company (AMEX) but it was denied. So they tried to contact me by phone over last 4 days several times but couldn't reach me. She showed me her computer screen showing my very old phone number which I even did not remember. I told her it was not my current phone number and I put my current one when I made reservation. I even told her that they could have sent me e- mail if they started contacting me 4 days ago. She said she did. The computer screen showed my current e-mail, however, I never received any from them rather than welcome confirmation massage a day before. She made up the story in order to convince us and to justify their action. Later I checked AMEX when exactly they tried to charge the card. AMEX confirmed they tried to charge the card a couple hours before I actually showed up to the hotel on the day, and they denied it because they had issued me a renewed card. Their record never showed the hotel tried to charge my card 4 days before as she explained me. (AMEX's denial for this charge was another issue to resolve with them.) During this conversation, she started saying "Oh you are raising your voice. I have no more discussion with you. I want you to leave this property right now, otherwise I will call officers.” I was very shocked what she said. My voice could have been raised a little more than normal quiet conversation due to the situation, but I never yelled to her, never cursed her, nor physically threaten her at all. There were several other customers and other employees around us. I told her I had no problem that you call officers. After several more words exchange, I gave up and realized I had to find other hotel rather than wasting time with her. If this hotel is fully booked it may be difficult to find other in this area, and I and my wife would have to stay overnight in the car. I moved to the sitting area at the lobby, and started looking for a hotel with my cellphone. 5 minutes or so later, two police officers showed up. That office manager gave them her story but I was away, so I did not hear what she said. I was just kept looking for a shelter tonight. Then, two officers approached to me, and the one started talking to me. He was very polite and sympathetic what happened to me. He even offered me to take us other hotel if I do not have transportation. I told him that I had not found a hotel yet and I had my rental car so I did not need any further help. I asked him if he thought what they did to me was a right thing? He said clearly that he did not think so, but I still had to leave the hotel immediately. I followed his instruction and left there with them to the parking lot. Although I try to leave this thing behind and just to forget about it, it is hard to do it because of such her arrogant attitude, the way she talked to me, her body language, and bunch of lies just trying to make us leave quietly at the time. She offered any help rather than saying I could use their Wi-Fi to find other hotel. And what made me so furious about is that they abused their power to call police for the situation because they couldn't justify their irresponsible action to leave us quietly. Even though they are independently owned just using Best Western's brand name. They betrayed and put its brand name to the bottom. I feel terrified what if I had had to check in very late night with a long drive and dead tired on the day, or if the same thing happened to other people from other country not familiar to USA at all and not speaking English so much. There are people from all over the world visiting Lake Powell area. By the way, I got name and telephone number of her boss. I called her later on the day. She never picked my call. I left massage to her voice mail asking her to call me back with a brief explanation of the incident. What happened? Of course, she never called me back!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Hiroshi H: Thank you for your comments. I do apologize for your experience. I have researched your reservation and confirmed that you had given the hotel a invalid credit card to hold your room. As you know, the hotel requires a valid (good) credit card to hold the room in good faith. The hotel is a popular hotel, so we need to make sure guests who want a room are willing to guarantee the charges for the room in the event of a "no-show". The hotel called the phone number you had on your reservation and it was not an updated phone number for you. The hotel then emailed you, which you told the hotel that you did not check your email. I am not sure how else the hotel was to contact you or to make an alternate decision when it only had a bad credit card number and a bad phone number from you. Nonetheless, the hotel did do a courtesy hold of 3pm on your reservation prior to our regular check-in time in hope you would either show up or contact the hotel. Upon your arrival, our hotel was sold out, so we were not able to accommodate you. Apparently, you requested for a police officer to be called to resolve your invalid credit card holding, but the police officer end up escorting you off the hotel for disorderly conduct at a public place. I apologize for the whole experience, but in the future, please make sure you provide a valid credit card and a good contact number to avoid frustrating experiences. It was equally awkward for the hotel.

"Great Value in Page Arizona"

5
2MoMyPa, Montreal, Canada 25/04/2018

We stayed here for one night on our way back to Las Vegas. For the price, it was the best deal we had all vacation. We lucked out on the side of the Lake Powell 'view'. To be fair, if you get a view room, the Glen Canyon Dam is over 1.5 miles away and that's the start of the lake. The 'view' is an obstructed view of the entire valley and Lake Powell is but a small narrow wedge of the view. This view shouldn't change over the years as this hotel is on the edge of a bluff quite high up. Looking at the picture of the view, there is a parking lot just below the bluff. Not sure what they are planning to build there if anything. The only negative thing I would have to say about this hotel was that the cleanliness could be a little bit better. There was an accumulation of dust behind the TV and beside the fridge. The shower was very nice however there was a small leak in the corner that was starting to eat away at the dry wall on the outside. We put a facecloth outside to keep the water from spreading. Not a big deal for a one night stay but that can only get worse. This last point can not be fixed by the hotel. We were there during High wind advisory warnings. There were gusts over 50mph even during the night. It made it hard to visit Horseshoe Bend during the day. The wind did wake us a couple times as it was pushing the windows and whistling. That's what you get for having a great view of the valley. There was nothing to stop the wind. You also get a great view of some of the holes of the golf course which few people played in that wind.

"Convenient location, modern hotel, great breakfast"

5
M C, San Diego, California 24/04/2018

This hotel is located atop a hill overlooking Lake Powell and the Glen Canyon Dam from a distance. It was convenient to visit Glen Canyon National Recreation Area, Lower Antelope Canyon, and Horseshoe Bend. The only downside about the location was it was a little challenging to make a turn from the street the hotel is on to the main street due to a curve in the road. The hotel is modern with hard surface (wood-look tile?) flooring. We especially liked the desk in the room, because it was a table on wheels, and our family of 4 was able to enjoy take-out meals on it. There were also a couple of ottoman-like stools in the room to sit on, in addition to a desk chair and another chair. One thing that is a little strange about the room is a frosted window on the wall between the bathroom and the rest of the room, so if someone got up early to use the bathroom, there would be a lot of light in the sleeping area as well. The breakfast at this hotel is great - there were eggs, sausages, and biscuits and gravy, in addition to cereal, fruit, yogurt, muffins, cinnamon rolls, hard-boiled eggs, a pancake machine, and made-to-order bowls of oatmeal. The lobby has infused water and coffee/tea available throughout the day. The lobby is a nice place to relax, as is the balcony with seating and views of Lake Powell. The pool was slightly cloudy when we were there, and the ladder was broken. Overall, we had a great stay at this hotel and would stay there again if we return to Page.

"Too many niggles to recommend"

3
Bill W, Edinburgh, United Kingdom 16/04/2018

Generally a good hotel to stay over when touring the canyons. However, my experience was soured by a few issues. Firstly, my credit card was refused because it expired end-April (this was on the 6th), surely a global first! But, as there is no bar or restaurant, there were not going to be any incidentals anyway. Then my keycard wasn't enabled, which was repeated the following day - maybe not used to people staying two nights. Thus, no major problems, but I would be looking at the The Best Western Plus next door if I was passing again.

"Loved the view!"

4
User 16/04/2018

Great place to stay in Page! Enjoyed the Lake Powell view, quiet, comfortable hotel, helpful staff, good breakfast--including hot entrees. Appreciated ability to do late check out. Liked the 2 chairs and foot stools in room.

"Disappointing experience"

1
User 15/04/2018

We have been on a road trip for 2 weeks so far, and have stayed in some Best Western Plus hotels. In Page, AZ, we stayed in the Best Western. Upon arrival I checked the beds. One had been made but had long hair and other dirt from obvious use. The wonderful housekeeper changed the bedding. The heater knobs were broken--staff showed us to use a pen to change the temperature. We chose this place as they had a hot tub and pool. When we got our suits on to go use the hot tub and pool, we were told they were closed for the season (they would tell guests that when making reservations. The main front door stopped working, and we had to force it open to get in and out. I have never written a review before.

"What you'd expect from BW"

4
Monk2150, London, United Kingdom 13/04/2018

During our visit to US we booked 2 Best Western hotels and I must say out of the 8 hotels we stayed the 2 BW ones were the best!(better than Hiltons) Very good customer service certainly separates this chain. For this particular location; it's conveniently located for horseshoe bend and antelope canyon, fair choices of dinner places nearby and breakfast is very good with plenty of choice. Good levels of cleanliness and comfortable beds. They are undergoing some upgrades so free WiFi was a bit challenging to get onto.

"View nothing to see unfriendly staff"

1
glochan137, Fullerton, California 12/04/2018

If you are attracted by the name of the place that as "View of Lake Powell" this is pretty much all the view you're going to get. Yep, that little blue spot is all you're getting for the view of the lake. Also, like the previous comment, very very week sewage work and toilet not even flushing well. I don't think this place was maintained well enough. Also, staff seem friendly at first but whenever I called front desk, no one picked up and went to voicemail. I don't think I have ever had front desk call going into voicemail and I was calling between 5-6pm. There are MANY MANY nicer hotels that are cheaper in the area so steer away from this place!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Glochan137: Thank you for your comments. I do apologize for your experience. As you may not realize, there is a severe drought for the past 2 decades in the American Southwest. Lake Powell is a man-mande reservoir. It conserves water for the Los Angeles, Las Vegas, and Phoenix. The blue spot you referred to is the dwindling fresh water supply for the American West, so yes, it should be a concern, but for a different reason that you pointed out. Our hotel is proud of our unobstructed view of Glen Canyon. We publish it on this website as well as many of our other guests. You may not realize this, but between 5pm and 6pm is during prime check-in time, so the receptionist were busy servicing other guests. Our record shows that your toilet was checked and it does flush. Our hotel has a 2 step system with the flushing to conserve water. 1 push for #1 business and 1 longer bush for #2 business when using toilet. I apologize if this was difficult to figure out. Thank you for your comments.

"Like to smell poop? Then book here!"

1
MkPHAME, LOS ANGELES 10/04/2018

There is a SERIOUS problem with the septic/sewage/drainage system in this hotel. The first room we were assigned to (319) smelled so bad, I almost threw up when I walked in. Thought someone forgot to flush the toilet! But it wasn't that! Demanded a room change and Front Desk was reluctant, but relented. The second room (331) was A LOT better BUT it still reeked. It seems that entire third floor on that particular side (facing front parking lot) smelled like poop. Throughout our 2 night stay, I complained NUMEROUS times to the front desk. At first, the staffers pretended to be shocked and surprised by my odor claims. But it is obvious they know about the issue because when I (erroneously) said the smell was coming from the toilet, they corrected me and said it must be the shower drain. I realized then that the hotel knows about it but won't/hadn't addressed the problem. I asked for room freshener. The hotel didn't have any. I rushed to the Dollar Tree on our first night (this is after a 10-hour drive when all I wanted was a bite to eat and then sleep). The store was closed by the time we got there. We begrudgingly returned to the stinky hotel room and pleaded for something to be done. Traci (front desk staffer) "sanitized" our tub drain (twice during the course of our stay -- but neither time worked). That first night, despite being utterly exhausted, neither my husband nor I could sleep. The sewage kept me up. The strong detergent smell on the pillows and the lumpy bed kept him up. I had to put a towel over the shower drain in hopes of trapping the smell but it didn't work. NOTHING worked. NO sleep meant horrible headaches throughout our two nights there. The front desk told me that I'm just "unlucky" and that it was just the rooms I "happened to have gotten." This is not true. In talking with our hotel guests, almost everyone we spoke to noted the smelly issues with their own bathrooms. Most of those people were on the same 3rd floor and on the same side as we were. We repeatedly asked for the manager (Samantha Joe) to call us, but she never did. I left a total of FIVE messages. Even when the front desk confirmed that she was indeed on the premises, she refused to return calls. When we came back after an outing on our first day, the front desk told us Samantha had put an air freshener in our room. Laughable. It was the plug-in kind. The problem was, there was NO OUTLET in the bathroom/toilet area where the disgusting smell was coming from to plug the freshener in! What is the point of putting air freshener in the vanity area when the problem area was the bathroom? Imagine room freshener mixed with strong sewage stench. We had to leave the window open throughout our stay. It still didn't help. On the night before we checked out, Tai (front desk) offered a $40 discount off our bill (by this time, I had complained at least a dozen times to the Front Desk and the manager had ignored ALL my messages). While I appreciated the gesture, a $40 discount to smell poop for 2 nights, 2 days? It was kind of insulting. Aside from the poop smell, there are many more problems with this property. The hotel claims to have been recently remodeled, yet it's really run down - and DIRTY. See pictures of the gnarly stained blankets and bedding. See the random stranger's FLOSS on the floor. Disgusting odors from pillows. Housekeeping is cheap. When we checked in, there was less than a full roll of toilet paper for 4 people and no extras. The internet sucked. But I knew that prior to my visit so I'm not docking points for that. The breakfast staff was the only highlight to this wretched, run-down property. The breakfast staff was cordial, helpful, and polite. The pool was out of use (they don't tell you this when you book. There was also no sign at the front desk indicating the pool is out of service). The AC didn't work well (it didn't seem to do much besides buzz nonstop. THERE IS NO IN-ROOM SAFE! And leaving the DO NOT DISTURB sign on your door will NOT be respected because we had the sign displayed and someone STILL entered our room when we weren't there to install the air freshener. Hotel is super noisy from guests banging doors and shouting & running down hallways. But also from housekeeping. I've been a Best Western Rewards customer for years, but I will never stay in another BW property ever again after this experience. I travel A LOT and have had a few questionable lodgings, but THIS was hands-down the most disgusting. If you already have reservations, cancel them and book elsewhere. Page is a small town but there are many newer hotels in better conditions for comparable (if not better) prices. There are some just across and down the street. When things go wrong, you expect someone in charge to take care of it. Management here is incompetent, lazy, and unresponsive. I paid about $200/night including taxes and fees for this property. It is such a rip-off.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear MKPHAME: Thank you for your feedback. We are very sorry your standards were not met at our hotel. We have noted your comments and will study them, so we may improve. Our entire staff works extremely hard to improve our hotel on a daily basis. Thank you again for your comments and we wish you well.

"Nice hotel but not quiet"

3
Marblehead431, Prague, Czech Republic 09/04/2018

The hotel is ok, clean (except food in the fridge left after previous guests), but I understand that the cleaning lady just simply forgot that. Then we didn't rather put anything into it. We got the room with the connecting door to another room and this was the problem. The doors are not properly made and we could hear all the words, voices and even snoring from the next room. We didn't have good sleep at all. We could also hear noice from the hall. The breakfast rooms was very crowded, but the breakfast was ok. Also even we had room with Lake Powell view, we were not able to see it. I must point out that it was sunny and clear, so the problem was not the weather. We didn't mind but once this is advertised, it might be expected....

"Decent hotel, clean and tidy"

4
Laura M, Kalamazoo, Michigan, United States 08/04/2018

This hotel was conveniently located within Page to attractions like Horseshoe Bend and Antelope Canyon. The rooms were clean and fairly modern. Nothing luxe, but definitely felt clean, bright, etc. The breakfast was very good, and having the 2nd room for seating was very smart to avoid standing room at high time. Breakfast service was quite good, however the front desk staff was not extremely friendly or helpful. Not unhelpful, but just neutral and didn't really seem to go out of their way to help you feel welcomed. I was a bit disappointed at the name "View of Lake Powell". We stood outside and could see the lake wayyyyyyyy off in the distance :(! Overall, pretty good hotel. The one piece of feedback would be around flooring in the room.... the floors are all tile. Great for keeping it clean, but this is Page.... with people going hiking and out to the canyons....and bringing back red dirt on their hiking shoes, in their socks, etc. etc. Everywhere I went in the room for the time we were there, I would feel some grit under my feet. I couldn't get away. We actually joked that we wished they left a broom and dustpan in every room so that we could sweep the floors a bit!

"GOOD PLACE TO STAY"

4
lsuaz, Glendale, Arizona 07/04/2018

Price was reasonable, very clean, breakfast is excellent and the location was central to everything we wanted to do. The pool and hot tub were closed and this was a surprise. I don't like surprises. I didn't see any mention of this on TripAdvisor or on the Best Western site or on the AAA site and when I called and asked questions of the hotel itself, they didn't mention it. Very very disappointing. Truly had time planned each day to relax by the pool after hiking.

"great value to stay"

4
ohp174, Rochester Hills, Michigan 04/04/2018

All staff were very kind and professional. The Room I stayed was very clean. Breakfast had good enough variety and nicely arranged. My only one complaint is the strong smell of detergent remained on bedding sheets.

"Clean and convenient."

3
User 02/04/2018

Our room (I think it was 205) was on the lower floor, right next to the vending machine, a service door, and spa, and the elevator. Thus: LOUD! We were woken up by very disrespectful travelers at not even 6am because some people seem to think it's ok to yell while you are walking down to the breakfast area... Beware and try to get a room away from all of those things. Patio is nice and comfortable but it overlooks the busy highway and maybe some people are OK with this but we are not the kind of National Park travelers who enjoy being reminded of cars every second. Breakfast buffet seemed typical of American hotels (nothing organic, plastic tasting eggs and bacon, industrial everything, juice, coffee, high fructose corn syrup as a food group....) I would rather pay less for a motel and go for my own breakfast the next morning in retrospect but this was our first American road trip and I was not familiar with a pattern I would see in several mid-range hotel chains. The paper plates and plastic utensils at breakfast (and all the waste that it entails) cheapened the experience for us. Front desk staff very friendly. Free coffee, tea, and lemon or orange-infused water in lobby. Was warned the WiFi might not work very well, but it worked just fine for us. Pool closed when we went; hot tub open but literally in front of the heating generator (loud, not relaxing) and literally pressed up against a gate that gives way to the parking lot and road (no privacy, car fumes, noise, not relaxing).

"Fresh and clean. Better than usual breakfast. "

4
James H, Garmisch-Partenkirchen, Germany 02/04/2018

Stayed here for one night. Easy, helpful, informative clerk at checkin. Hotel and room were bright and seemed new or redone recently. Breakfast was quite extensive and continually restocked. Helpful and pleasant staff throughout stay.

"Reasonable "

4
User 29/03/2018

This hotel is nicely centralize to see Antelope Canyon & Horse shoe bend. Friendly staff & nice clean rooms. We were able to check in early so that was a bonus. The hotel can only be entered through the front doors so if you have to park in back you have to walk all the way around to the front.

"A perfect spot for Antelope Canyon, Horseshoe bend and Monument Valley"

4
Chris M, Camberley, United Kingdom 28/03/2018

We only stayed for one night as we were en route from visiting Antelope Canyon and Horseshoe Bend to Monument Valley....but comfortable, clean, good room and a good hearty breakfast buffet in the morning. Good parking and in a good location overlooking Lake Powell - good views from the deck on Lobby level and saw a Roadrunner! Can't ask for much more than that.

"Nice stay"

4
MagsATL, Atlanta, Georgia 26/03/2018

Location of hotel is within walking distance of many restaurants. A short drive to Antelope Canyon. Staff is friendly and helpful. Hotel is very clean. Definitely recommend for good night's sleep and value.

"Stay at this hotel for the great service & easy access to Page activities -- not the view!"

5
Bonnie Z, Bangkok, Krung Thep, Thailand 25/03/2018

We had a lovely stay here and the staff were exceptionally helpful with some last minute business we needed to sort online as well. Breakfast was fresh and plentiful. There is a pool & hot tub, too. The rooms are clean and good sized. Wifi is not great but this seems to be the same throughout Page. The hotel was great and I would stay here again -- however the name "View of Lake Powell" is misleading as you can barely see it - however I am not aware of any other hotels having a better view.

"I would stay again "

4
TFH1978, Mendota Heights, Minnesota 25/03/2018

Rooms are clean, service was great, they have an awesome deck off the back that has amazing views. Breakfast is included and they offer a lot of options. The rooms are spacious and plenty of parking. It is a great spot at a fair price.

"Best view in North Arizona"

5
User 22/03/2018

The hotel is very close to Antelope Canyon and Horseshoe bend. The view is fantastic. It's a very good deal for everything you get. We have been there with my daughter and my husband and we really enjoyed our stay.

"Great value"

5
Kelly1945, Wilmington, North Carolina 22/03/2018

Our stay at BW Lake Powell was excellent. Our room was clean, had big flat screen TV, and everything worked properly. One of the best features was our breakfast. It probably was the very best we have ever had at any hotel.

"Hotel with Rim view"

4
Bhavita P, Anaheim, California 16/03/2018

Excellent view hotel with all the attractions nearby, good food options too, grocery stores and trails. please ask them to give rim view room while booking, and confirm they give the same view room because the hotel staff won't care to change it for you.

"Gorgeous view"

5
rojoredgrave, Page, Arizona 14/03/2018

This lovely hotel has a gorgeous view and great patio area to view it from. The staff are very helpful and friendly. The location is wonderful for travellers. Thank you Tai and the other Best Western staff.

"Great Value"

4
Joe W, Arizona 14/03/2018

This hotel is a great value for the money. While the "view of Lake Powell" is minimal, the hotel is very nice. Well appointed room. Great breakfast spread. Friendly staff. Easy to recommend it for Antelope Canyon visitors, as the tour operators are just up the road.

"Good hotel "

4
User 13/03/2018

Good hotel, well located, friendly staff (Traci). Good breakfast, confortable room, Pool (not in winter), no laundry in the hotel but there are 2 in the city few minutes away. Free coffee in the lounge, nice view.

"Good value"

4
speller22, Highland, Utah 13/03/2018

We stayed for one night. Our room was fine and I liked that our room didn't have carpet. It was quiet at night and the breakfast was good in the morning. The beds and TV were just fine and there was a nice mini fridge. It was so inexpensive and had a good location. I left a Kindle device in the room that wasn't found but that's my own fault. Free Kindle for someone! Overall our stay was as expected.

"Best Western View of Lake Powell"

5
User 12/03/2018

Excellent stay! Great value! New, clean, staff was very accommodating and gave us suggestions as to what sights to visit. Don't miss antelope Canyon for the best photos ever! Horseshoe Bend is also a must see.

"Best, Best Western"

4
Margaret R, The Villages 07/03/2018

March 2018: This is a great hotel ... the staff is friendly and very helpful, the location is great near several walkable restaurants (see the Dam Bar & Grille), and the breakfast is wonderful. The rooms are nice too, clean, comfortable and with a really big TV. Nice place just off Hwy 89.

"Good Communication, Upgraded, great view, good breakfast."

4
mgtcho, Calgary, Canada 07/03/2018

First off, my experience with this Best Western started before my trip even began. Best Western emailed me to let me know that my credit card that I made the booking with was declined (I had actually switched credit cards between booking and the stay) and told me to phone them in order to keep my booking instead of just cancelling it without notice. On the day of my arrival, Best Western actually called me and asked about my ETA, as I had expected to arrive there closer to 5pm but we did not arrive until closer to 9:30pm due to flight delays flying into Las Vegas. When I checked in, I was told that I had been upgraded to a room with a view of Lake Powell (not that I could see anything then due to how dark it was), which was rather incredible to look at when we woke up the next morning. The breakfast room was on the 1st floor of the hotel (Lobby is on the 2nd floor), it also provided a nice view of Lake Powell, though it seems that they separate you into 2 separate breakfast rooms (1 with a view, 1 without) by room number. There was a decent selection of hot and cold foods at breakfast. My only complaint with breakfast is that the room is quite small and does not provide much seating when it is busy on weekends. The room themselves were fairly standard hotel rooms (2 queen beds, night stand, TV, etc...) with a fridge (And possibly a microwave, I don't recall since I didn't use it), certainly nothing special, but definitely did the job. This hotel is also just off of Lake Powell Blvd which is the main road that goes through Page (US89 only skirts around it), so it was easily accessible to Upper Antelope Canyon tour companies that run their tour out of Page. Over this hotel provided great value, I would have no hesitation staying here again.

"Our experience "

3
Jenny L, Comox, Canada 23/02/2018

This is the only Best Western we have stayed at where the desk clerk was less than friendly. We felt like she did not care about any question we asked her. The room was ok. View from the patio wonderful but all outside amenities closed because of the season.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jenny L.: Thank you for your comments. I'm happy to hear you enjoyed the view from our hotel. I do apologize if the front desk service did not meet your expectations. I will be sure to share your comments with the staff, so they are aware of your feedback. Thank you.

"HORRIBLE EXPRIENCE"

1
User 20/02/2018

Found rock in breakfast potato which chipped my tooth and they said it is not their fault at all cause they just get that potato from somewhere else. Yes, that is what they said. They do not know what they are serving to people then? I never got to talk to any of 'supervisor', cause she was not at the property, I just got her work email address. They told me to call agoda passing along their responsibility to the third party cause I booked through them. I have full coverage insurance and I booked this hotel at a very reasonable price, it was free breakfast, so money was not an issue from the start anyway. But people who works at the front desk had very arrogant attitude and just told me they do not have any guidelines for this kind of things cause this never happened before. What kind of hotel is this? Best western? They do not know what they are doing. Never will go back nor recommend this hotel to anybody.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jeongjin P: Thank you for your comments. I do apologize for your experience. Your incident has never happened before at our hotel. We apologize for your unfortunate event. Our hotel has provided you with the phone number for the food vendor the hotel purchase all of our food from. Please contact them to address your comments. They will assist you to investigate your report. Thank you.

"Creative amenities, ok quality rooms"

3
User 16/02/2018

Breakfast: nice variety but pretty average Rooms: stylish, but they have terrible sound blockage and loud air conditioning Service: not bad and not great. Overall atmosphere: a bit drafty but cozy enough Price: super cheap ( We are used to living in Greenwich Connecticut)

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Ziyi Y: Thank you for your comments. We appreciate your stay with us and recognized our super value during our value season. We encourage travelers like yourselves to come enjoy our beautiful area during the off season when the weather is still fantastic without the big crowds.

"Great quality and amazing breakfast"

5
fmer28, Chicago, Illinois 15/02/2018

My family and I stayed here for one night back in November and I've got to say, this is without a doubt the best Best Western I have ever stayed in. The staff was very very friendly, the property was clean, and the breakfast...it was amazing. On the topic of breakfasts, I've had them all at hotels, from the Super 8 Continental breakfast to the full buffet at a Fairmont Resort. And this hotels breakfast ranks right up there with some of the better ones. They had an oatmeal bar - how cool is that?!?! All in all, I stayed in 4 different hotels while I was in AZ and this was my favorite by far. You can't beat this for the price.

"Rude staff- stay else where"

1
Tracey W, Colborne, Canada 14/02/2018

I do not recommend this hotel. Many other hotels to choose from I would go to one of those. Staff are rude and not accommodating at all. Wifi is slow. Pool was closed for the season- should be heated. Got a king room- view of the parking lot. According to the staff all king rooms have a view of the parking lot when asked to change.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Tracey W: Thank you for your comments. I do apologize our hotel did not meet your expectations. It is correct none of our King rooms are available on the view side. The closest we offer is a "partial" view which is on the ground floor with parking in front of the window. The staff is correct in their information with you. Our online description also does not sell our King room as a "view room". I am sorry you were disappointed and did like the truthful response from our staff and deemed them as rude. We wish you well.

"Will not stay again"

1
Fabian F, Chicago, Illinois 10/02/2018

The hotel's parking lot and entrance are on the 2nd floor (hotel built on a hill) but you won't notice it when you are in front of the hotel. After we checked in, I noticed that our rooms were on the 2nd floor so I asked the front desk lady if there are elevators. Instead of answering yes or no, the front desk lady said, "you didn't read the paper I gave to you." I started looking at the paper she provided and noticed a tiny line saying: Lobby is on the 2nd floor. Later on, we left both room key cards in the room and locked ourselves out. When I went to the front desk asking for a third room key card, the same lady said (still with a "cool" face"): "When I make the 3rd room key card, it will void the previous 2. And now you can only have 1 key card because no room can have more than 3 key cards for security reasons". The logic of this lady is beyond me: If making a new room key card will void the previous 2, then we only have 1 working key card now. Why it has anything to do with a max of 3 room key cards? I don't want to continue to look at this lady's "cool" face so instead of discussing logic with her, I just went back to the room, got 2 previous key cards and returned them to the front desk immediately. The front desk lady should at least get educated first before serving customers. Learn some logic...

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Fabian F: I am very sorry to hear about your experience with your room key. I apologize for your encounter with the desk clerk. I will be sure to review your feedback with her. Our receptionists are trained to be friendly and helpful. Thank you for letting us know.

"A wonderful facility"

5
Daryl-Hunter, Irwin, Idaho 04/02/2018

Great room, loved the office chair and desk for getting a bit of work done. One of the better breakfasts I have seen. The hotel warned the internet was slow, but that wasn't my experience. The hotel is on a hill with a great view. I will stay here again.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Daryl-Hunter: Thank you for your kind words on our hotel. We are delighted to hear you enjoyed your stay and loved our hotel breakfast. We look forward to your return.

"Another Fantastic Best Western"

5
Dadto7, Cottonwood, Arizona 01/02/2018

Great Staff, Service, and overall experience. It is rare that I'm disappointed when staying at a Best Western. This one provided another great experience. Spacious room, big TV, great view, delicious breakfast, and outstanding staff. I will be returning whenever I'm in the area needing a room.

"Internet sucks"

2
DavidByk, Broken Arrow, United States 30/01/2018

Average room for an above average price. Internet was absolutely abysmal!! Room was small but clean. Food in the area was limited. We walked out of 2 restaurants and ended up at Denny's twice. It's a great jumping off point for Paria Canyon but don't expect more then a bed.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear DavidByk: Thank you for your comments. I do apologize for the slow Internet in the Page area. The area is remote and does not have access to broadband. We anticipate to have Broadband fiber optics service in the very near future. Please check back with us. Thank you.

"View is Subjective"

3
Donald P, Birmingham, Michigan 21/01/2018

Like any good hotel that has the name view attached to it, one would expect to see whatever it was that is supposed to be viewed. Unfortunately the way this hotel was situated not all rooms had a view. Then there is the price fluctuation. I traveled with another party and to my surprise as we both checked in at the same time I discovered that their was a difference in price for the same room of more than $50. When I asked the attendant what gives, she simply stated that they book a day earlier than i did. On the plus side I had the room with the view and my traveling partners had a room with the view of the freeway. All in all the rooms were nice and clean. The lobby was well kept. Complimentary breakfast was your standard fair and the staff was friendly. On the down side their wifi was virtually non-existent. Reason being is that the entire city all share one network.My LTE 4G was much better than what I was getting with their wifi. I would stay here again I would just make sure I book super early so I can the low end of the fluctuating rate.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Donald P: Thank you for your comments. Our hotel rates do fluctuates based on season, availability, and discounts opened. We apologize if there were confusions in your booking process. Thank you.

"Epitome of negligence and poor management"

1
User 20/01/2018

My friends and I stayed on the 2nd of January, 2018. We were given the room next to the breakfast room, and I was wakened by noise and commotion around 6 am which persisted till 8am when we gave up on sleeping any further. I was too weary to complain and have since forgotten about it, but upon learning the staff's fallacious response to my friends review I was amazed. Apparently it was our fault we didn't "ask to not be put in the worst room in this hotel" upfront, without any prior knowledge, and therefore the manager refuses to take any action about it. FYI, this is in reference to Ethan K.'s review(who is in no way affiliated to Caroline who had a similar review and was dismissed by the staff as a duplicate, which just goes to show how irresponsible this hotel is.)

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Yuping H: Thank you for your comments. Please refer to hotel's response to Ethan K.

"Great view "

4
User 17/01/2018

Enjoyed our recent stay at the Best Western View of Lake Powell Hotel. The lobby is lovely and the outdoor seating looks like a great spot to linger over coffee. When I booked online, I happened to book the wrong date. The lovely lady at the front desk corrected that in no time and secured us a room with a view. All our needs were met adequately. Comfy beds, though the pillows were a little overstuffed. Our breakfast was above average, And believe me I have seen a lot of breakfasts in my travels . The lady attending the area was very accommodating. Wouldn't hesitate to drop by again.

"Exploring the Area. Great location"

4
Kya02, Broomfield, Colorado 15/01/2018

The views did not disappoint! Comfy couches on the patio where the views are stunning. Excellent hot and cold breakfast. Oatmeal bar with all the toppings, waffles or pancakes. Eggs, bacon, sausage and potatoes. Really, a wonderful free breakfast. Large, clean room and our king size bed was very comfortable. Most importantly, the location is perfect for exploring this beautiful area.

"TERRIBLE STAY."

1
Carolina N, Mexico City, Mexico 13/01/2018

My family and I were very disappointed. We got an unacceptable room in the same floor as the breakfast and laundry. Yes!!! They were ALL in he same aisle. So we could start listening to steps noise, voices and etc very early in the morning. The hotel stinks. We couldn't figure it out if the bad smell was coming from the breakfast or the laundry. The Wifi DOESN'T work. And they let it very clear with a sign right in the front desk explaining the bad wifi they have. We got a very small room with a view, and the pillows were more likely to be a stone. There were an attempt to entering the room from the sliding glass door. (As you can see in the picture). I am sure you can find a better hotel option with the same price range. We payed for 3 nights, but we only spent 2 nights there. We rathered lose the night fare, and pay one extra night in our next stop than sleeping one more night at Best Western View of Lake Powell Hotel.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Carolina N: We understand this is a duplicated feedback from Ethan K. Thank you for your comments. We are sorry to hear your stay did not meet your expectations. Our hotel strives to deliver a comfortable and clean experience for our guests. Our hotel does our best to accommodate guest room requests. Our record does not show you had requested or had asked for specific room location. We are sorry for your inconveniences and will look into the matter for corrections. Thank you.

"worst hotel during our road trip"

2
spammy76, Los Angeles, California 13/01/2018

This was my least favorite hotel during our national parks road trip. The room looked old, the sheets were rough and scratchy, and the fridge made a loud, whistling sound the entire night! There is also a frosted window in the bathroom that you would think looks outside, but it actually faces the bedroom! It's frosted and it's high so it's not like you can look in and out of it, but it's ridiculous because if someone decides to go to the bathroom in the middle of the night and turns on the bathroom light, that line shines brightly into the room!! Why not just turn on the room light and wake everyone up. It's a useless window that does nothing but irritate the other people who are trying to sleep. Also, don't let the name of the hotel deceive you. You're not anywhere close to the lake. Yes, you can see it, but it's really far away! And the only thing our room had a view of was the parking lot. The one surprisingly positive thing was the breakfast. The food was actually quite good, though not good enough to make me ever want to stay here again.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Spammy76, Thank you for your comments. We apologize our hotel décor did not meet your design style. Our hotel design was inspired by contemporary minimalistic style. We are proud of our design and it is featured in all our hotel photo publications. Our hotel design has also won the brand's National award 2 years ago. Thank you for your feedback. We understand design sense is highly personal. We apologize our design did not meet your design sense. Thank you.

"Terrible stay in the room next to the breakfast room"

1
User 12/01/2018

We were assigned a room (101 or 105) next to the breakfast room on a 1/2/2018, which was a weekday. We had been travelling for 3 days, and were really hoping for a good rest. However, as soon as breakfast started the next morning (possibly around 7), noise became unbearably loud. There's a large gap under the door, and I heard footsteps, people's chatter and laughter, etc. My sleep was disturbed for a couple of hours until I couldn't stand it anymore and finally managed to wake up and walked to the front desk to make a complaint. I was quite upset and asked to see the manager for a refund due to the terrible experience. But the receptionist said the manager was unavailable and said that a refund or discount was unlikely. She even said that had we called the front desk earlier, they could've seen if a room change was possible, which I thought was ridiculous. Later, I received a call to the room. The same receptionist asked me if I was part of Best Western's rewards program. I asked what it had to do with my complaint. She explained the manager would be able to offer some reward points as a noise complaint. I said I wasn't a member and that I didn't think offering points made up for this at all. I asked to speak directly to the manager, but she again said that the manager was unavailable, and I would have to write down an email to contact the manager myself. I hung up the phone.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Ethan K: Thank you for your comments. We are sorry to hear your stay did not meet your expectations. Our hotel strives to deliver a comfortable and clean experience for our guests. Our hotel does our best to accommodate guest room requests. Our record does not show you had requested or had asked for specific room location. We are sorry for your inconveniences and will look into the matter for corrections. Thank you.

"Great Hotel & Amazing service"

4
RogueTrippers, Guelph, Canada 09/01/2018

Date of Stay: Tues Dec 12th, 2017: Room 336 &338 Location - it may appear 'out of the way' but the location is perfect. it is on a bit of a hill - so views are spectacular. everything is closer than you think. Lobby: beautifully decorated & maintained. there was always a maintenance/cleaning person in the main area taking care of the cleanliness. Front desk: very friendly and highly efficient front desk woman who checked us in. having stayed in many, many hotels over the years - from super budget to high end, i feel this woman could teach classes in how to do the job. She was extremely friendly, smiling, welcoming, inviting. she seemed genuinely happy to see us / have us as a guest. She clearly loves her home town, and was excited that this was our first visit to Page. She seemed proud of Page, and asked follow up questions on Why we chose it, what we planned on doing, and offered suggestions. She was very nice. her efficiency at checking us in was probably the BEST I have ever experienced. She was quick, and just efficient. Rooms: No smell, no issues with cleanliness at all. The rooms were spacious, and well decorated. The views from the rooms was amazing, and well worth it. Bedding: The beds were very comfortable, the pillows were comfortable and not 'worn out', the linens were clean and comfortable as well. Bathroom: very clean, and great towels. Glass shower enclosure that does not leak (rare). Shower Head is high enough up, that tall people (like one of the people in our party) can actually enjoy their shower. Breakfast: full breakfast, choice of breads, muffins, Danish, cereals, fruits, hot eggs, breakfast meat, potatoes, pancakes, fruit toppings, yogurt, granolas, apple and orange juice, coffee and tea>. The man who worked the breakfast area, was super nice. We could have served ourselves, but he insisted on helping us. He made our oatmeal with the various toppings, and even when he accidentally made a mistake, he was adamant he made it right - but that was not necessary (and we didnt allow the waste to happen). The seating area is actually large - unlike most hotel breakfast areas, so you are not crammed together. The food was very good, and fresh. No fake eggs. Price: AMAZING. Perhaps the price we paid was because it is 'off season' but how can I possibly complain, it was so reasonable (cheap). Location: so much natural beauty around. Soak it all in - it is spectacular. Gym: the gym and pool had longer hours than most hotels have - which was great. the location and access to the gym was a little labyrinthian, but fine. The facilities were very good. Great Hotel to stay at. on ALL levels. Every Employee we had interactions with, were spectacular.

"Heck of a view. And thats it."

3
rickiey2017, Tampa, Florida 04/01/2018

Lets start with the positive: The view. Yeah, its that good. No, seriously. In fact, even if you aren't staying there, you might want to stroll through the lobby and go out to the balcony and take it all in. It is absolutely beautiful. The service: Understaffed. Period. When it's not busy check in time, they are helpful and friendly. During the busy time of day, there is a line out the door merely to check in. The food: Dunno, I was there on business so I was gone before breakfast, every single day. They did have coffee available. That was important and good. The room itself: Small, but acceptable. Europeans should be feel right at home. Temperature controls: Didn't work so well.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear rickiey2017: Thank you for staying at our hotel. Much appreciation for your kind words on the view from our hotel. We do apologize for the check-in que that can build up. During the off season, it is difficult to staff. We apologize for your inconveniences. We look forward to your future stay at our hotel. Thank you again.

"A very enjoyable stay at a fantastic price"

5
Dimitra_Mykonos, Mykonos Town, Greece 04/01/2018

I visited on the 4th of December and got a great discount, so my room was very well priced and super comfortable. The bed was great (I normally have back pains in hotels beds), there was a nice desk chair for the desk, large TV (not that I used it), micorawave, coffee maker, the heating was good,although a bit noisy (my only remark). The staff was very friendly and accommodating, the breakfast was rich and great. Everything was smooth and beautiful

"Good hotel with great views"

4
User 02/01/2018

The hotel was what you would expect - clean, easily accessible, and had a continental breakfast included. The rooms had an unusual wooden floor choice instead of carpet. The great parts of the hotel are outside - the pool and hot tub both face out over the hill with amazing views and the hotel also has an upper deck for watching the sunrise or sunset. We loved spending time outside. It was also within walking distance to the antelope slot canyon tours that we were attending. We would choose this hotel again over any others in town. The picture is a view from my seat in the hot tub and it really doesn't do the view justice.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Emily C: Thank you for staying with us. We are delighted to hear you had an excellent stay and enjoyed the many facets of our hotel offerings. Our team takes much pride in our hotel. We always appreciate comments such as yours recognizing our efforts. Thank you so much!

"Not bad..."

3
Kai C, Saskatoon, Canada 01/01/2018

Overall, this hotel is pretty decent. Front desk staff were helpful, nice and always had a smile on their face. The room was nice but had this kind of really faint sour and rotten coffee smell or something, but we got used to it after a bit. At night, we constantly found ourselves waking up when someone used the restroom because of the window between the restroom and the bedroom. (You can't see through the window). The breakfast was pretty decent. The food is what you'd find in basically every hotel with free breakfast. They have eggs, oatmeal, sausages, biscuits and gravy (which was not good), cereal, juice, fruit, pastries and bread. The view from the room was quite nice with only the Marriott below spoiling the view of the Glen Canyon Dam. The hotel is very close (within a 10 minute walk) to “Downtown” and a lot of unique restaurants. It is nice and close to the Dam, Antelope Canyon, etc. Overall the room was of good value and was pretty good overall.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Kai C: Thank you for your say with us. We are delighted to hear you had a good stay at our hotel and enjoyed our location. We appreciate your business.

"Excellent short stay"

5
gonin60seconds, Toronto, Canada 30/12/2017

Clean, modern hotel. Comfortable, spotless room. Laminate floor (I hate carpeting) and large step-in shower are a good touch. Breakfast (included in room rate) is better than most at this price point, with plenty of choice. Very happy with our stay.

"Good nights stay"

4
APinkLady, Leicester, United Kingdom 28/12/2017

Booked this hotel so we could get to Antelope Canyon early the next day. The hotel was in a great location for this and lake Powell. The hotel is located on the edge of the town, not that much within walking distance. Room are large, clean and well equipped. The view from the veranda is great, nice place to sit with a drink! The breakfast was one of the best we had our entire 14 night trip. Lots of selection, well stocked and very helpful staff. Recommend this hotel for anyone wanting to stay in the area.

"Very Reasonable"

4
regalCalgary, Calgary 26/12/2017

We had no reservation, but were fortunate to get the last room available at the hotel which turned out to be a king. Staff was most pleasant and the rate better than we expected. The Internet was very slow and in the night the heater stopped,

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear regalCalgary, We are delighted you stayed with us. I do apologize for the slow Internet in our area. Our rural area does not have fiber optics line, so there is not enough bandwidth to meet the area Internet demand. Our heater has an adjustable thermostat. I am not sure whether you had tried adjusting the temperature up in your room. Again, thank you for your stay with us.

"Warning, no hot water. Terrible customer service!"

1
Christian J, Asa, Sweden 23/12/2017

At first everything seemed to be fine. Check in was quick and polite. This hotel has no warm water (in the entire property! The "hot" water is icy cold). When I approached the front desk no one seemed to care about this at all, just saying to all guests that warm water will come in 30 minutes, which is not true at all. I got stuck in the elevator on the third floor, when the door finally opened and I approached the front desk again, no one seemed to care at all. The pool is closed (probably due to no hot water). The linnen had brown spots after previous guests. If it's for real a temporarily issue they could at least had informed about this. At least what they could have done is to inform about this before guest get out for a run/workout. Terrible service! I could not recommend a stay at this facility, and for sure I would never stay here again myself. (When I stayed here it was still Best Western brand).

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Christian J: Thank you for your comments. We do apologize for your experience at our hotel. During your stay on the night before Christmas Eve, our hotel hot water boiler unexpectedly went down. As you can imagine, it is difficult to find a vendor or even a willing vendor to do the service call not only to our remote area, but over a big religious holiday. It was very stressful for our staff and I do apologize for your inconveniences. Fortunately, it was all repaired by the afternoon of Christmas Eve. Heated Pool is not heated like a bath tub, so our hotel hot water has nothing to do with it. Our pool is closed for the winter season as it is a seasonal pool, but our hot tub is open year around. We are not sure what occurred during your elevator ride, but shortly after you reported, it was checked and its operations returned to normal. Thank you for your understanding. Again, we are sorry for your stay at our hotel during an unplanned emergency. Thank you.

"Check in staff"

5
benazizi, Los Angeles, California 23/12/2017

Check in was quick , rooms were clean and modern ( even had Keurig coffee in room) Lady at front desk name Tai was so nice . She mentioned some hidden places that locals know beside Lower and upper Antelope Valley Other low flow of shower everything was good

"awesome time at the best western in kingman, az"

5
gisa n, Los Angeles, California 23/12/2017

we loved the wonderful employees at best western. they were so welcoming and went out of their way to make sure we had a wonderful time. brittney spent time telling me about areas to check out and printed out maps for me. shirley and alicia insured a quick check out and gave us water and snacks upon departure. the customer service was the best we've ever had at a hotel.

"Worst customer service ever"

1
mizya, New York City, New York 18/12/2017

After checking in around 5pm and entering the room, we discovered the room not fully cleaned with dirty sheets and towels on top of the bed. On informing the front desk employee, she mentioned multiple times that the system showed the room had been cleaned. She also said that we could change rooms to the other side of the 3rd floor which does not have much of a view. Considering we had already deposited all our luggage, we requested for the current room to be cleaned up. We were asked to wait and someone would be there to clean the room. After waiting for around 15-20 minutes, we checked again with the front desk as to when the room would be cleaned and received a response to the effect - "I have been busy with guests checking in and the head of housing keeping hasn't showed up.” When inquiring about when the head of housing keeping would showed up, we were informed that she did not know and did not attempt to take any additional action.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Mizya: Thank you for your comments. We apologize for your inconveniences. Our record shows you stayed with us during Thanksgiving weekend. There was a miscommunication between front desk and housekeeping. Unfortunately, the mistake was not caught and your party was checked into the room at 6pm after all housekeepers have gone home for the workday. Given that most of our housekeepers live far from the hotel, the front desk clerk contacted them and needed to wait for a reply. The information is not instantaneous. I am happy to hear that your room was quickly serviced, but I am sorry for your delay. I'm happy to hear you were upgraded to a view side room the next day. Thank you for your stay with us. Again, we are sorry for your check-in experience.

"Very nice stay"

4
oscar933, kettering 14/12/2017

Probably a bit above average for Best Western although the plastic and paper cutlery for breakfast keep it average. There are two Best Westerns together.. this is the cheaper one but with better views. A good location en-route from Monument valley to South rim, Grand Canyon.. we were off season but still enough to do with Lake Powell and Horseshoe bend within 3 miles. Very clean and comfortable with pleasant staff

"Good stay for a decent price"

4
Y3009GFdavidm, Prescott, Arizona 13/12/2017

Hotel was nice enough and clean. The free breakfast was great and had lots of options. Wish they would have told us the hot tub was "down" before we checked in though, since that was part of the reason we had booked there.

"The view isn't so spectacular, but the hotel was very nice, and Page is well situated for visiting spectacular sites"

5
Murray K H, Bellingham 13/12/2017

Antelope Canyon, Glen Canyon Dam, Horseshoe Bend, Monument Valley, Marble Canyon all easily accessible. My favorite was taking a photography tour of Antelope Canyon, the Navajo guide Brady through Dixie Ellis Lower Antelope Canyon Tours was excellent.

"Arizona Utah adventure"

3
stephaniemc2016, Jacksonville Beach, Florida 10/12/2017

The hotel was nice, staff was friendly and price was good. However, I would stay somewhere else if I visit Page again. Water pressure was horrible, pillows were so thick they will give you a crick in your neck and the hot tub was closed.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Stephaniemc2016: Thank you for your comments. We do apologize for your inconveniences. Pillows are very subjective. Unfortunately, it is hard to please everybody. We do apologize you did not like any of our 8 pillows. Thank you for your stay with us. We wish you well.

"Good location, decent prices."

4
Jennifer S, Ontario, Canada 10/12/2017

Like other best westerns, this one is pretty good. Staff are friendly, breakfast was decent, location was good. My only complaint was that it wasn't as clean as I expected but otherwise I enjoyed my stay.

"Poor customer service"

1
mahncherie, Sierra Madre, California 07/12/2017

Ok, let me start by saying I haven't stayed at this hotel but in all my life I haven't had such a bad experience and I travel pretty much every month. I booked through Orbitz for Best Western in Page, AZ today and right after I hit the reserve button I noticed I had booked the wrong month. I called Orbitz less than five minutes later after finding the customer service number and tried to cancel the reservation. Orbitz promptly called the hotel and spoke to the representative and the manager who would not give me a refund. I realize it was a discount rate and non-refundable but it was literally 5 minutes after I booked the room. Even airlines which are notorious for nickel and dime fees give you a 24 hour grace period after booking. I personally called the hotel and asked if they could make an exception probably ½ hour I booked it. They still wouldn't budge. Anyways, I won't be booking Best Western ever again.

"Great Views But No Restaurant or Bar"

4
ggardner52, Las Vegas, Nevada 06/12/2017

Very nice hotel overlooking Lake Powell and Glen Canyon. The lobby and rooms are modern and clean. There is no restaurant or bar in this hotel although the breakfast buffet was good. The wi-fi in Page AZ is always spotty but virtually nonexistent in this hotel.

"Rude Desk Personnel"

3
User 06/12/2017

Nice place to stay especially compared to the surrounding hotels/motels. I don't really care if you don't return my hello and compliment of the nice lobby when I arrive, but the desk woman telling me to take a photo of my license plate when I asked for the form she wanted me to write it on and then finishing it up with a rude "that's what I said" when I was just verbally confirming her directions to the room. If you have that big of a problem dealing with guests in a friendly matter, stay on the clean up crew.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Andrew K: We are delighted to hear you enjoyed our hotel. We are sorry to hear about your check-in experience. We have researched your record and will be speaking to your check-in clerk. She is typically very friendly, so there may have been miscommunications received. We apologize for your check-in experience.

"Great place to stay when visiting antelope canyon and horseshoe bend"

3
User 04/12/2017

I stayed here with two friends while sightseeing Arizona. The hotel was everything we needed and extremely affordable. It's about a ten minute drive to antelope canyon and horseshoe bend. The best part was having access to free breakfast every day! The only negative is that they won't make the bed if anything is left on it when you leave the room ( we learned the hard way when we left just one jacket on the bed). We brought this up to the front desk and they said they won't touch the bed if anything is on it. Other than that it's a great place to stay when your spending most of your time out and about exploring Page!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Marissa W: Thank you for your stay at our hotel. I am happy to hear you had a great stay other than your bed was not made on your stay over night with us. Unfortunately, it is difficult for a housekeeper and the hotel to decide what constitute too many personal articles on a bed to touch, so our hotel is not to remove any personal items on a bed. Unfortunately, we have had experiences in the past where guests have berated our housekeepers for moving personal items in the room. It's just a very difficult position our housekeepers are put into. Thank you for your understanding.

"Great place to stay!!!"

5
Nathen B, Dubach, Louisiana 04/12/2017

We chose Beat western view of lake Powell as a waypoint on our Vegas/national park vacation. Its price and location suited our needs well, as we needed something that would allow us quick access to Antelope Canyon, the Grand Canyon. The facilities are very cozy, and are similar in quality to other 3 star hotels. Our room was a king bed. It featured a nice walk in shower/restroom separate from the vanity/sink. We enjoyed the room as it was a definite step up from our Las Vegas king size bed. My wife was impressed with the design of the room and the pillow top mattress. Breakfast was delicious and featured more items than your standard breakfasts included with typical hotels.

"Page AZ"

5
DRandell, St. John's, Canada 30/11/2017

Lovely place to stay in Page, AZ. Clean rooms, stay included a full, delicious breakfast, and there is much to see and do in the area. Staff were helpful and friendly and check-in and check-out was quick and easy.

"unmade beds"

2
georgegeza, New York City, New York 30/11/2017

beds were not made because one pyjama was there. A piece of paper said "I am sorry I did not make your bed because we are not allowed rto touch your things." What a cop-out for lazy personnel. A pyjama! My son's room: exact same thing!

"Pretty view and nice breakfast"

4
cindyhX8249LG, Pagosa Springs, United States 28/11/2017

This hotel had a pretty view of Lake Powell, Glen Canyon Dam and bridge. The breakfast was very good, although I prefer my scrambled eggs to be cooked a bit longer. My husband especially enjoyed the biscuits and gravy.

"Pleasant hotel with a nice view"

5
lisazon, Florida 25/11/2017

This is a nice hotel in Page, AZ. We had a room with a view of the bridge and the river. We sat out on the balcony/terrace(not private with the room) and enjoyed the view. Breakfast buffet is quite good.

"Very slow internet"

4
MRY01, Sydney, Australia 25/11/2017

Staff in the reception not friendly. Staff in the breakfast area were very friendly and great they made sure the food and utensils was topped up when anything started to run low. They do not have a waffle machine but instead had a pancake machine. Pancake was fluffy, a welcome change from eating waffles at other hotels we stayed in. There are 4 washing machines (which 2 were out of order) and 4 dryers. Cost $2 for washing, $1 for dryer per load. On the first night we found the bedsheets for the 2 beds had not been changed as you can make out that someone had slept in it, we and requested reception to have them provide clean sheets, which they did so after they came to inspect. Clean room, no microwave but you can use the one in the breakfast area. The walls were a bit thin, so can hear people talking in the room next door. Internet in the hotel for both wifi and their desktop computer is extremely slow. They had put up a notice saying it is because Page does not have fiberoptic to the town and is not due to the hotel network. Internet on our mobile phone was faster. Pillows small high and lumpy, but the bed is okay. Coffee & tea is available downstairs in the breakfast area all day. Attractions like the Glen Canyon dam, the Upper and Lower Antelope canyon, Horseshoe Bend are just a short drive from Page.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear MRY01, Thank you for your comments. We apologize there were problems during your stay at our hotel. I have noted your comments and have forwarded them to the hotel department managers, so we can have those issues looked into. We are sorry for your inconveniences. Thank you.

"Good"

4
User 23/11/2017

Hotel has excellent selection of food for breakfast. Home cooked oatmeal and really good yogurts. The negative is very hard pillows. It has nice view but only a little lake view. But I would still recommended it this hotel.

"Pretty room"

4
sabrinamB631TV, Scottsdale, Arizona 22/11/2017

Stylish and clean room, Lake Powell and some Restaurants are very close, Breakfast was great and included, awesome price - everything was very good except the toilette in the bathroom wasn't clean inside

"Nicely updated hotel"

5
420shawnr, Hastings, United States 20/11/2017

Nice hotel in a good location overlooking Lake Powell. Would definitely stay here again as the place is clean and nicely updated. Breakfast area was nice, but food itself could be improved. Great value!

"It was fine"

3
Jonathan R, Salt Lake City, Utah, United States 20/11/2017

It was mostly fine. A decent place to sleep for the night. The free internet was super slow. We could check email, but too slow for streaming. Hard wood floors instead of carpet. The pool was closed but the hot tub was open, though it should be called a warm tub bc it was not very hot.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jonathan R: Thank you for your comments. It appears you stayed with us in September 2017. We thank you. We have since corrected the problem. We are sorry for your inconveniences. Thank you.

"great value"

5
freshwaterstone, Barcelona 20/11/2017

This place is clean, very conveniently located (to Lake Powell, Antelope Canyon tour meeting spot, and restaurants) and its staff are very professional. Great value. I will highly recommend this place.

"Great time at Page, Az."

5
ivangO1017QS, Coconut Creek, United States 16/11/2017

Wonderful location, great service, comfortable rooms. Loved the area, with so many places and things to do, especially if you are into the outdoors and/or photography, as the landscape is just beautiful. My wife and I really enjoyed it here, and we will be back for more.

"great value"

5
User 14/11/2017

this hotel is clean. rooms are clean. coffee and tea in room. delicious breakfast. ample parking. Nice pool and Jacuzzi. secure room. close to a very good restaurant called Stromboli's. Close to Chief Tsosi Antelope Slot Canyon Tours.

"Good value for the money"

4
User 13/11/2017

BW has variety of hotel "classes" and it is hard to compare or generalize but overall we had good experience. Next time we would explore other options in this location but definitely this hotel would be on the list as it was not super but had nothing very wrong with it.. Bathrooms showed its age and would need some TLC ..

"Very nice and convenience hotel."

5
User 13/11/2017

It was very pleasant stay. Very close to Antelope canyon, we even drove to Monument Valley from this hotel. The room is very clean and warm. Beds are comfortable. Breakfast is decent as well: Very friendly nice staff: Fae and Jay.

"Misleading view"

2
Trevor C, Oakham 13/11/2017

Arrived at this Hotel expecting a room with a view of the lake, if you stand up you can just see a very small part of the lake - a bit of a con This Hotel is way overpriced for what it offers, probably due to the lack on any local competition. Service poor not enough staff 2/5 Rooms ok but not with the view expected 2/5 Location excellent 5/5

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Trevor C: Thank you for your comments. We are sorry our hotel did not meet your expectations. Our team works very hard to maintain a clean and comfortable experience for each of our guest. We regret we did not meet our goal with you.

"Great little place for exploring the area"

5
vinotico1, San Francisco, CA 08/11/2017

Stayed 2 nights and was very pleased. Service was great and everyone was checking that we were happy. Easy check in, room was clean and comfortable with all the needed amenities. Breakfast was fine and was included. Would stay again.

"Nice stay"

4
Norman P, Sterling, Virginia 07/11/2017

Had a very nice stay, hotel was clean, staff was friendly, breakfast was good. Location was good. Check in and check out was easy. I like the fact that they had tile on floors in room instead of carpet. I have stayed here before and I have always had a good stay. I would recommend this hotel to others.

"Not one of our nicest stays"

2
kees_100, Capelle aan den IJssel, The Netherlands 07/11/2017

It makes you wonder why it is called View of Lake Powell hotel. At checkin we were assinged a room at the back of the hotel viewing the parking place. When we asked for an alternative we got a room at the lower floor. Slighytl better view (but do not expect to have stunning lake views) but had to struggle past the laundry in front of the laundry room every morning. The hotel overall is poorly maintained, we ahve not seen any picture on the wall hanging straight, some lightning not working. The only positive we could find was the breakfast in the morning. We would not recommend the place if you stay longer than overnight.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear kees_100: Thank you for your stay at our hotel. We apologize our hotel did not meet your expectations. Our hotel does have 2 types of guest rooms (view side and non view side rooms). You had reserved a non view side room, which cost less. I'm happy to hear the hotel was able to accommodate you in a room that has a partial view. Thank you.

"trip to California"

3
charlesdW4247FN, Olympia, Wa., United States 06/11/2017

got to see the grand canyon-very awesome-but we stayed in this hotel, but disappointed because Expedia did not confirm that we would get a Lake Powell view. Oh well, otherwise the hotel was ok, they gave us a room right near all the entries so it was very noisy. Price was ok however!

"Overnight stay"

4
User 06/11/2017

Comfortable overnight stay... had a very nice view of the Glen Canyon Dam from room.. Good location, have breakfast included. Booked room months in advance for an over night stop over. Price paid for room worth for stay.

"Modern with a great breakfast"

4
Becky H, Bristol, United Kingdom 02/11/2017

Our room was huge, modern and had a view over the valley. Calling it a "lake view" is a bit of a stretch. The majority of the view was of a road and golf course, with a slither of the Glen Canyon Dam and lake in the background. We were able to walk to many of the town's restaurants, and location was good to explore the surrounding area in your vehicle. Breakfast was brilliant - lots of choice. I enjoyed the oatmeal with extra toppings of your choice, and my partner had pancakes and fruit. Express check out is good if you have a morning tour planned. The only downside for us was that our room had an adjoining door which wasn't at all soundproof. We could hear our neighbors clearly, which was distracting at times. In hindsight, if we had realised about the adjoining door earlier we may have asked to move rooms. Otherwise, it was a very pleasant stay and I'd recommend the hotel if you are passing through Page.

"great hotel and view"

5
michaelbM6436TR, Mandeville, United States 02/11/2017

Very clean, helpful staff, great breakfast. good recommendations for activities and restaurants. Don't miss Big Johns barbeque down the street. Take advantage of outdoor patio's on second and third floors

"Great hotel, great value"

5
555lindak, Valparaiso, Indiana 02/11/2017

My husband and I stayed for two nights while we hiked in the Page area. Our room was up to date, extremely clean and comfortable, and the bathroom was extra large. The public areas were similarly up tp date and clean. Loved the outdoor deck area with fire pit in evening. Met some lovely people there.

"Excellent choice in all aspects"

5
lesliebatt, Toronto, Canada 01/11/2017

The decor of the lobby was welcoming. Staff were all excellent. We were given a rim view room which was breathtaking. The quality of the food at the complimentary breakfast was outstanding with very helpful staff.

"Nice location for seeing Horseshoe Bend and Antelope Canyon"

4
Joel K, Los Angeles, California 31/10/2017

This hotel was fine, but booked it more for the location because I was in town to see Horseshoe Bend and Antelope Canyon. I was on the first floor but I could hear the upstairs neighbors walking around like an NYC apartment. The hallway noise seemed to echo more than a normal hotel. The incredibly friendly staff (Ken) made up for those sound issues, though. The breakfast was great and filling with lots of protein and carb options.

"Confirmation...........Maybe Not"

2
er0th, Waterford, Wisconsin 26/10/2017

I always stay at a Best Western whenever I am traveling. I am a Best Rewards member. I have to give fellow travelers a "heads up" on this hotel as they are an exception to the normal Best Western experience. Eleven days in advance, I booked and received confirmation for 2 rooms with king beds for 2 days. I also requested, if possible, rooms with a view. (Confirmation #561810906) I ended up with two rooms with queen beds facing the parking lot. I called the morning of our arrival to advise that we would be coming in later around 7 PM. I was told at that time that our 2 rooms with king beds were set and one was a handicap room per my instructions. I told them I had not requested a handicap room and was told that then they could only provide one king room and one queen room. I was not necessarily happy but thought "it is what it is". Upon arrival and check-in I was told that now there were only two queen rooms available and no king rooms. I told the lady checking us in that I was confused as my original confirmation was for 2 kings which as of that morning the hotel confirmed had been changed to 1 king and 1 queen. Now upon arrival my only option was rooms with queen beds. She said she just came on duty and that was all she could do. She gave me the impression that she really did not care if I had reservations or not. I was not offered anything in exchange for this mix up such as rooms with a view or a room change the following day when king rooms may become available. I was indeed very disappointed and embarrassed as I made the reservations for myself and friends who I asked to join us for the trip. I should have stayed at the Courtyard Marriott.

"Nice hotel but handicapped be aware"

4
User 26/10/2017

The hotel is nice and clean with a good breakfast. But only 3 handicap parking spaces is not enough for a hotel this size. The room has a roll away desk that I found to be extremely useful with all the electronics and associated charging for today's traveler.

"Best Lake and dam view"

5
User 25/10/2017

This hotel was by far the best Best Western hotel experience we have had. The rooms were the newest, hotel was spotless, all hotel staff constantly busy working and extremely attentive. This hotel had the best views of Lake Powell and Glen Canyon Dam. Even if you were not able to score a lake view room there were two common area balconies (one smaller) that had a large seating capacity as well as a fire pit to be able to sit back and enjoy the spectacular view. Definitely will be staying here again.

"Location, staff & Amenities excellent"

5
GramaSue2007, Kenmore, Washington 24/10/2017

Location was wonderful. Close to shopping, COFFEE, hiking, great Powell Museum. This was the best breakfast we had in 12 days on the road. Parking was easy. Can't say anything negative about our experience. Stayed 2 days and glad we did. High for our budget, but worth it.

"Trip to Northern Arizona"

5
robertmP342CT, United States 24/10/2017

Very nice hotel. This property is perfectly located for visiting Northern Arizona, Page and the River and the Grand Canyon. The property is clean and well appointed with a friendly staff. We will definitely stay here the next time we're in Page.

"Gloomy room but comfortable "

3
toothlady66, walton on thames 18/10/2017

The rooms are a bit gloomy as lighting isn't great and the decor bland . Room was comfortable except for the pillows which were very thick . The breakfast was average but served in paper plates and plastic cutlery... Good location though and we had a parking view .

"Nice Hotel - Almost perfect"

4
CharlieB8888, Murrells Inlet, South Carolina 17/10/2017

This hotel was a nice stay. The lobby area was very clean, it has nice amenities, nice breakfast and breakfast area, and nice public areas, and a nice view. Almost a perfect place to stay. EXCEPT our room floor. The room floors are a wood-looking laminate. The problem was that they hadn't been moped in a very long time. The housekeepers only had brooms. So you can imagine how grimy they were - your feet or socks would be black after walking on them. Sooo, the hotel just needs to make a cleaning adjustment, else it was an almost perfect stay

"The hotel was clean, comfortable with a great view"

4
estherp618, Brooklyn, New York 16/10/2017

This hotel is located really close to Lake Powell. It is neat, put together, has a great view and adequate. Make sure you ask for a better view than I got. You have a fridge, coffee machine and microwave in your room.

"McHotel with expensive rates"

3
414cameronc, Flagstaff, United States 16/10/2017

Noisy stairway and hallway. Extremely overpriced. Comfortable bed and basic hotel accommodations but it's a brand new build. Book it on a discount website and you'll feel better about the value. The view is of a parking lot with the Page landscape mixed in. A great view of Glen Canyon Dam electrical towers in the background. If you squint you can see the Lake as a tiny blue spot on the horizon.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear 414cameronc: We are disappointed to learn your expectations were not met at our hotel. Our hotel offers various online discounts. We encourage our guests to research and book them with us. Our hotel view is proudly shared online by our hotel and other hotel guests. We understand view is subjective, so we are sad you did not enjoyed the beautiful view from our hotel that is much enjoyed by many of our guests. Thank you for your remarks. We wish you well.

"Confirmation........ Maybe Not"

2
er0th, Waterford, Wisconsin 11/10/2017

Looking to book rooms in Page AZ? Before making a confirmation at this hotel you may want to investigate other options. What I had confirmed 11 days before arrival meant nothing. My confirmation for 2 rooms for 2 days with King beds ended up being 2 Queen bed rooms. Next time I will stay at the Courtyard Marriott.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear er0th, Thank you for your comments. We do appreciate your stay with us. I apologize your experience at our hotel did not meet your expectations. The hotel thought you would have enjoyed a room upgrade to a view side room from a King bed on a non view side. We apologize our assumption was incorrect. We hope you enjoyed the other services during your stay at our hotel. Thank you.

"Great hotel and superior staff"

5
User 10/10/2017

Super hotel, very close to highway and sites in Page. Staff is extremely attentive and helpful. Terrific breakfast buffet! Lovely upper deck which affords great sunset views. Nice outside pool and hottub.

"AMAZING. "

5
twilson28, Las Vegas, Nevada 09/10/2017

My fiancé and I stayed here a few nights ago and I have to say everything was very much so pleasing. The front desk lady was very nice and gave us perfect directions and opinions on what to do in page. When we got to our room everything was spotless clean and smelt great! The breakfast was great, but the one thing I was very pleased with was the young lady that was in house keeping. Hannah was phenomenal! Nice young girl and she was very respectful on our wishes with our room! I'm glad she works there it made the stay even better! Will stay again one because of her and most of the other employees you have and two just a great hotel all around! :)

"Would Stay Here Again"

3
Elizabeth T, Hobart, IN 06/10/2017

The room was clean and the staff were helpful and willing to make our stay comfortable. Breakfast had hot items and the oatmeal was homemade with a variety of items to add to oatmeal. The young man made pancakes and was always available to offer his services.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Elizabeth T: Thank you for your comments. We are delighted to learn you had a fantastic stay with us and enjoyed our full hot breakfast. We look forward to your return to our hotel.

"Not What I Expected"

3
Rita V, Ithaca, United States 06/10/2017

The reception at the front desk was not very welcoming. I felt as if it was an inconvenience to them having to check me in. The room was very clean and I did like the wood/laminate flooring but it would have been nice to have a rug on the floor to so that when my feet hit the floor weren't hitting a cold floor. The shower door open going into the show vice going out of the shower. I did notice that if the show door did open out there may be a possibility of it hitting the toilet paper, which was place a good distance from the toilet. The sink looked as if it wasn't seal well to the counter top. It is an under mounted sink and I could see were part of it looked as if it was coming loose. The beds were comfortable and there were USB outlets for your phone. The $10.00 breakfast was not worth the price, could have gotten a much better breakfast at Denny's for a lesser price. Not sure if i would stay here again.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Rita V: Thank you for your feedback. We are sorry our hotel did not meet your expectations. Our desk staff is trained to be friendly and helpful. We are sorry to find out that your encounters with our front desk was not the case. We will share your comments with them, so they can improve. Our full hot breakfast is very popular among our customers. We are sorry it did not meet your expectations. The full hot breakfast is included in room rates for each registered hotel guest. Thank you.

"Nice hotel in an excellent location"

4
hjorthje, Laveno-Mombello, Italy 05/10/2017

We stayed in this hotel for two nights and were very satisfied with the rooms and with the service. We were particularly impressed by Dominica Tai at the front desk who was extremely helpful in solving all kinds of problems. The only reason for not giving 5 stars to this hotel is that it does not have a bar!

"Vac"

4
N3818TMedwardb, Orlando, Florida 04/10/2017

View from room was great of dam at lake Powell and mountains. The closeness to Lake Powell boat trips was great also. The amenities at the suited what we were looking for especially full breakfast. Staff was friendly.

"Part of Best Western family"

5
User 03/10/2017

Good location, really nice view over lake powell and the dam from my room. Spacious room with nice furniture. A bit too far from the downtown restaurants in Page for walking, but 1 restaurant is next to the hotel of you dont want to walk too far :)

"Average rooms for not an average price"

3
TravelerRodUSA, USA 02/10/2017

This is an older property and the room design showed it. There was actually a window from the bathroom to the room where the bed was. Not sure why and it did strike us as being odd. We paid over $200 for one night which should have been around $100 for the room we stayed in, but there are not a real large amount of choices in Page and the view of the lake is minimal at best. Breakfast was very busy!!

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear TravelerRodUSA: Thank you for your feedback. We appreciate your stay with us. Your stay in Page, AZ was during the high tourist season, so rates in the area are higher. Our hotel rates are comparable to other area hotels offering similar quality and service. Our hotel offers various online discounts including advance and prepayment reservations. We recommend travelers who are on a budget to travel during the low tourist season when rates are lower with less crowd in the area, yet the area weather is still excellent. Thank you for your comments.

"Decent hotel, but premium rates"

3
E8502EMchristopherm, London, United Kingdom 01/10/2017

This is a clean, decent hotel, but given its location north of the Grand Canyon where hotels are fewer, it commands a very high premium indeed, as do similar hotels in the region. We paid well over £200 in mid-September for a room that would be no more than £80 elsewhere. Nonetheless, no complaints on decor or comfort, although the hard floors meant footsteps could be heard from the floor above.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear E8502EMchristopherm: Thank you for your stay with us. I am happy to hear you had a good stay with us. I do apologize you felt the room rate was higher than expected. As you have pointed out, our room rates are comparable to other area hotels offering similar quality and service. Our hotel also offers online discounts throughout the year. Room rates for our hotel is lower during low tourism season. We encourage tourists to come to our area in the off season when the weather is still very nice, but without the crowds. We hope you enjoyed your Southwest trip. Thank you.

"Not bad for a one night stay, but check out early"

3
Liz E, Jeannette, Pennsylvania 28/09/2017

The worst part of this hotel was the housekeeper. We had the do not disturb sign on the door the morning we were checking out. The housekeeper kept knocking on the door while I was in the shower, and again when I just came out. We kept telling her to come back. The disregard for the sign made me hate this hotel. We checked out by 930. The room was clean, but very odd. We had a window from the bathroom into the room. The shower had fancy glass doors, but the stationery door was loose. The other door opened inward, and it easy to get water all over the outside of the door and floor when turning on the shower. The pool was not heated, and it was polar plunge cold. We could see a little part of Lake Powell from our room. The breakfast was good and the dining area was large.

"Comfortable hotel"

5
User 27/09/2017

Stayed 1 night and overall it was a pleasant stay. Our room was upgraded to the lake view room. The room is very clean and the bed is very comfortable. The hotel provides the nice breakfast as well. Friendly staff and excellent services.

"Nice view and breakfast"

5
bobdonna2017, Pittsburgh, Pennsylvania 25/09/2017

Nice view with Glen Canyon Dam and Lake Powell in the distance. 10 minutes to antelope canyon and Horseshoe Bend. Plenty of places to eat nearby. Breakfast was very good for complimentary hotel type. Bill gets up at 3am to get things ready and does a great job with it. Very friendly guy.

"A good one night stay"

4
Zezo4570, Prescott, Arizona 22/09/2017

Very busy pool until dark but still a quiet, comfortable, clean stay. Would definitely stay here again with the restaurant on site. Food was adequate but evening outside on patio was excellent. The room was very clean.

"Unacceptable and 'Customer Service' leaves a lot to be desired"

1
RyanKNJ, United States 22/09/2017

A weird 'hotel' in a decent location. When we checked in the room that was assigned to us had a weird musty smell to it. When I called the front desk to request a room change I was told initially none were available. After a second call to the manager - she told me that if I were to move rooms I would be charged another night - I have never come across such a lack of regard for customer service. When I moved to the new room it hadn't been cleaned properly as there were hairs on the toilet bowl. As the picture shows. There are also very quirky weird windows from the bathroom that open up to the bedroom. Have no idea what purpose they serve. The pillows were hugely fluffy and large and not a standard pillow. It was an uncomfortable stay. The wifi was spotty. I would definitely agree with some of the comments of previous reviewers that it was a motel standard and a hotel rate. Definitely one of the worst experiences I've had with hotels.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear RyanKNJ: Thank you for your review. I do apologize you did not like your room rates. Our hotel rates are comparable to other hotels in Page offering similar quality and service. We also offers various online discounts throughout the year. Rates in the Page area are lower during non height tourist season. Thank you for your comments and we wish you well.

"Nice stay "

4
BackpackTortillas, Texas 21/09/2017

The hotel view is more of the desert and canyon than Lake Powell itself, or a view of the parking lot in my case :) Parking was easy, breakfast was good, the room was clean. The hotel's internet is 1990s-dial-up level terrible. There is a sign at the front desk explaining that their internet is the best available in Page for now, so I hope that gets better one day.

"OUTSTANDING HOTEL"

5
sunshineDenver_Co, denver, co 21/09/2017

This hotel was the high point of many nights of travelling. Clean and spacious rooms. Lovely view. We enjoyed our stay. The only negative was the ice machine on both second and third floors was out of order - since our room was on the third floor, it was inconvenient.

"Great hotel in a great location"

5
User 20/09/2017

We loved this hotel and would not hesitate to stay here again if we return to Page/Lake Powell. We used the pool area and this was great, with pool towels provided and overlooking Lake Powell! The room was very large with a great bathroom. We stayed for two nights and breakfast was included, there was a great selection (pancakes, cereal, breads/bagels, hot food (eggs/sausage etc)). Plenty of parking and just 10 minute drive to Horseshoe Bend and Antelope Canyon.

"Comfortable stay"

4
KE172432, Clifton Park, New York 20/09/2017

Had a good experience at this hotel. Staff was very efficient. The breakfast offered more options than other hotels I've recently visited. Rooms were clean and well-equipped. Convenient to area restaurants and attractions.

"nice place to stay in Page"

4
Carrie L, San Francisco, California 14/09/2017

My boyfriend and I stayed here for two nights while visiting Horsehoe Bend and Antelope Canyon. It's a decent place to stay. The hotel is big and the rooms are clean. There's a nice outdoor area on the reception level with couches where you can hang out and drink at while looking at Lake Powell and the city of Page. There's also a pool and hot tub with chairs to lounge on. Lastly, the continental breakfast in the morning has a decent selection (but it's still pretty normal breakfast items). The only issue I had with this hotel was that the room wasn't bright enough. The room was huge but there were only lights by the bed or by the desk so I felt like for most of the time the room was too dark for me. Maybe it was supposed to set a mood, but I would like to at least see my room properly. One more thing that irked me was that when I went in to register for the room, the lady asked for my email address and I wasn't really sure what she was doing, but gave it to her anyways and then I got an email saying I had a best western account. Maybe she assumed I'd want to sign up for an account and start earning points, but I feel like she should have at least told me.

"Great view and localization"

5
User 13/09/2017

Great view to Lake Powell. Very good location, we used as hq to visit Horseshoe Bend, Antelope Canyon, Waterholes Canyon, Monumment Valley and Grand Canyon North Rim. Silent and good breackfast and services. An excellent experience at all.

"Great view, nice rooms"

5
361kathem, Millsboro, United States 12/09/2017

Good value, fantastic view of the lake and dam. Only negative was no bathtub which could be tough if you have children. Breakfast was very nice. Would definitely stay there again if we have the opportunity.

"Excellent hotel near Antelope Canyon"

5
ThomasHo7881, San Francisco, California 11/09/2017

Convenient location to Antelope Canyon and Lake Powell. Very clean hotel with free breakfast. Friendly staff, large room, and good air conditioning if you are going to be there in September when it is over 100 degrees.

"Very nice hotel"

5
MattDillon, Mayfield, KY 09/09/2017

Beautiful property with view of Lake Powell. Expect a premium price!! We experienced no problems, Be sure to ask for a room on the BACK side of hotel for the panoramic view of the valley. This is definitely a premium hotel.

"Good hotel with no restaurant !"

3
travellalone, Canada 07/09/2017

We planned to spend a night at Page after visiting the Antelope Canyons and Horseshoe Bend before proceeding to Grand Canyon. We cancelled booking at another hotel as we chose to stay at this hotel after reading the reviews. At the western end of downtown Page, we liked this hotel. However, we were very disappointed to know that this hotel had no restaurant (although breakfast is served) and we needed to go out for dining. After a long day, all that we were looking forward to was to relax over a few drinks and have our dinner at the hotel. We had no intention to go out elsewhere to dine. But much against our will, we had to. It was a huge disappointment to us and practically ruined our stay at this hotel.

"Comfortable hotel."

4
Carmen D, Sydney, Australia 06/09/2017

Most hotels in Page are expensive because the area is tourist central. Over the last four years we have stayed in three different hotels in Page. They all have been expensive so factor that into your plans. The BW View of Lake Powell is comfortable and close to everything. Remember,book in is 4pm. We didn't, and sat in the lobby from 2pm to 3.45 pm after a long and hot trip. The room was clean except for red sand under a foot rest. We didn't bother the staff as we picked it up ourselves. Don't like the wooden floors as they don't feel clean. Breakfast was good and the area was clean. AC was noisy but we wear earplugs. Bed was comfortable and shower was great.

"BWView"

5
jesslK6009KI, Studio City, United States 06/09/2017

Demi Moddy Fay was an excellent employee at the Best Western Lake Powell. She was on top of replenishing the foods that began to run low and was quick and swift. Wifi was a little slow and the noise level was high but rooms were directly across from each other. I Overall, great experience.

"Best Western Lake Powell AZ"

5
User 06/09/2017

Beautifully redecorated hotel. Great Value. Very comfortable and fresh. See horsehoe bend and lower antelope canyon from here. Skip upper antelope canyorn, not nearly as beautiful and a rough truck ride needed to reach it.

"Awesome interior! Amazing selecgion of breakfast!"

5
mehalp2017, Irvine, California 06/09/2017

I was super impressed with breakfast served at best western at lake powell. I havent seen such a wide selection of breakfast items. Even though I am vegeterian, i had ton of things to choose from. Very happy!

"Best Western View of Lake Powell"

3
gailgobby, Parlier 31/08/2017

Great view. Very convenient location. Breakfast is nice. Our room had a peculiar odor that we couldn't correct. Internet is terrible. I used the iron which had something melted on the bottom from a previous use. Ruined my shorts and there was not an offer of correction from the hotel.

"Horrible service!"

1
User 30/08/2017

On our 23 data trip through many hotels in California Arizona Nevada and Utah this place was a big disappointment. The atmosphere amongst the staff didnt feel good at all. People were in some kind of stress. I had a couple of bad experience with the staff at the reception. They simply didnt think from the customer point of view. I could not even leave a complaint. Horrible! Sad but true.....

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Peter R: Thank you for your comments. I do apologize for any cross cultural misunderstandings as I understand your family is from the Netherlands. My research shows your wife had requested for a "soft pillow" at the front desk and she mistook the front desk casual and friendly demeanor the wrong way. Our front desk gave a friendly chuckle not to lighten the seriousness of the request. I apologize for any cultural behavior differences you may have mistaken against our service reply. Thank you.

"Awesome Hotel"

5
User 30/08/2017

This was a hotel I would definitely stay at. The atmosphere was awesome. The staff was very friendly and professional. The breakfast was super - not your typical "breakfast included" breakfast. The view from the pool and terrace off of the lobby area .... simply beautiful. Wished I could have stayed at least 1 more night.

"Charming hotel, nice pool and view"

5
User 28/08/2017

We stayed just one night, but we really enjoyed the evening & night : nice pool (+ 1 small heated pool too), clean room, italian shower. Breakfast was incredible, so many choices, and you can sit outside and enjoy the view on the golf course and on lake Powell. The hotel is really well located, I think Antilope Canyon is just 10-15 minutes away. I would recommend this hotel.

"dissatisfaction"

3
Ormal S, Chandler, United States 25/08/2017

Thought the room was way overpriced, discourteous service and not sufficiently clean. When the coffee maker in the room didn't work and reported, no one available to help and front desk wasn't even apologetic.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Ormal S: Thank you for your stay with us. I do apologize your expectations were not met. I have noted your comments and will review them with our staff. I am sorry for your inconveniences. I hope you were able to access our 24/7 free coffee in the lobby. Thank you.

"Average nothing special"

3
User 22/08/2017

We stayed for 2 nights, hotel room average type. Noisy air conditioning old type, very noisy refrigerator was annoying. Personal was rather standard, not very nice. Wifi was quite slow, breakfast was average. We came from Grand Canyon Best Western plus hotel and I have to say it's huge difference. While Grand Canyon BW was great, Lake Powell View is rather disappointment

"Lake View?"

4
User 21/08/2017

While I opted to stay on 1st floor I doubt the views on 2 and 3 were better. Lake View is from quiet a distance away. Very expensive tourist hotel. I wonder what rate all the Europeans paid on tour rates. Overall nice place but no guest laundry facility is annoying.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear John H: Thank you for your stay with us. We value your feedback. Our hotel is competitively priced with other area hotels offering similar quality and service. We also offer various online discounts throughout the year. Our room rates is lower during low tourist season. We hope to have the opportunity to host you again. Thank you.

"Special Breakfast"

5
User 21/08/2017

Fae, Maddy and Demi made our breakfast very special. Perfect service, good food and these friendly people made our day. In general the hotel is perfect. It offers a balcony with lounge chairs and Lake Powell view.

"Great Hotel"

5
Nichoals W, Atlanta, United States 20/08/2017

I was impressed from the moment I stepped into the hotel. It was clean and modern. The rooms were updated and very spacious, I especially liked having a mini fridge in the room so I could chill bottles of water and Gatorade I had previously purchased. The hotel staff is great, the provided great recommendations for local places to eat as well as directions to where ever I was going. The morning breakfast had a great variety of food options (far better than some standard breakfast buffets).

"good location but bad internet"

4
User 16/08/2017

We stayed this hotel for only one night to visit Antelope Canyon next day. The location is great. You can walk around the street to find many restaurants. The breakfast is good and the sitting area has beautiful views. But there was no internet at all. The price is too high for Best Western.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Emily C: Thank you for your stay with us. We do apologize for your Internet experience. Internet is slow and connection can be difficult during peak hours in Page due to its remote location. Page businesses are not yet connected to fiber optics line, so it is frustrating for all who live here as well during peak usage hours. Our hotel offers various online discounts throughout the year. Your stay was during our peak tourist season. Our hotel rates are always priced comparable to other area hotels of similar quality and service level. Thank you.

"Good location and friendly atmosphere "

4
Silvia T, Carpi, Emilia-Romagna, Italy 14/08/2017

Thanks to Berrita and her breakfast team. Rooms are clean and a/c is perfectly functioning. Really close to the city centre. Swimming pools cold and hot water are amazing. Breathtaking view from the rooms. Easy to reach lake powell.

"Not up to scratch compared to our other BW stays. Poor rooms especially the bathrooms. Breakfast hopeless."

2
chris h, Reading, United Kingdom 14/08/2017

Disappointed after other BW stays at Grand Canyon and Bryce. Felt like a 2 star property with small rooms and bathrooms very poor. Breakfast is included but I'd have paid for something better - and they give you plastic cutlery and plates - very wasteful.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Chris H: Thank you for your comments. We are sorry our hotel did not meet your expectations. Our room sizes are comparable to other BW hotels with 2 queen sized beds. Our hotel utilizes recycled cutlery and plates. They also decomposes in landfill. We have chosen this option as opposed to draining dishwashing chemicals into our fresh water system. Only 3% of earth water supply is fresh water and unlike much of the world, Page, AZ water supply is drinkable from the tap. Thank you for your comments. We wish you well.

"Bad Experience"

2
kathleenmcmurdo91, London, United Kingdom 09/08/2017

Very bad experience, the personal was really not nice and not accommodate. They don't care of you and it is only about money. The breakfast is really poor. The price is really expensive for what it is. I do not recommend this place. The smell was very strange into the room. You can find much better for less expensive.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear KathleenMcmurdo91: Thank you for your comments. I do apologize your standards were not met. Our staff is trained to be friendly and helpful. Our full hot breakfast is typically well received by our guests. Without details from you, I am unable to know the background of your comments, e.g., What was the request you made and what you did not like about your breakfast at our hotel. Thank you for your feedback, but more details would have been more helpful. You can email me at viewoflakepowell@aol.com. Thank you.

"Family stay"

4
Maribel V, Long Beach, California 08/08/2017

Overall nice room and great access to local sightseeing! Outside appearance is decieving, inside of hotel is much nicer. Took advantage of the continental breakfast and we were very pleased with the food choices!

"Poor in every way except the breakfast moment."

2
Anyes_12, San Diego, California, United States 08/08/2017

Not a thrilling hotel in ugly Page... We will never come to Page ever again...Felt like was in Hemet in California...or Starkville in Mississippi... Of course NEVER VISIT the BW of Page after having stayed at the Orchards Inn of Sedona where the town is a little jewel in itself with manicured streets and galleries of art. Page has a lot gas stations and cheap restaurants... This hotel is very expensive. Of our 4 nights road trip, the BW of Page was the most expensive and the least pleasant.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Anyes_12: Thank you for your comments. I do apologize you did not connect personally with Page, AZ. People connects in different ways with places and things. I am very sorry Page, AZ is not a place for you. Of course, we understand it is all a matter of personal preference and experiences in life. Thank you for sharing your thoughts. We value all viewpoints.

"Grand Circle Vacation"

1
User 05/08/2017

The room smelled like mildew and the floors were filthy. This was one stop on our family's summer vacation and we were so disappointed. Wifi was not working, A/C in the room wasn't working. The ice maker on two of the three floors wasn't working. The price of this room was more than any other city we stayed in and not at all worth it.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Becky T: Thank you for sharing your stay experience. I do apologize our hotel did not meet your standards. We are having our maintenance check the a/c in the room you stayed. Page, AZ is located in a remote area, so our Internet is slow due to lack of a fiber optics line for area businesses. Unfortunately, Page, AZ is more known for its natural beauty than for its technological advancement. Our hotel is waiting on a technician to service our ice machine. The tech needs to travel 2.5 hours from another town, so we do apologize for your inconvenience. Fortunately, we do have a working ice machine with an elevator servicing between floors. We apologize you did not like the high season room rates. Page, AZ is located in a tourist destination, so hotel room rates are higher during high season, but our rates are comparable to other area hotels. Hotel rates are not compared between cities just as home prices are not compared between cities. It's based on local pricing. Thank you.

"Great place to stay while seeing Antelope!"

4
Chris A, Albuquerque, New Mexico 02/08/2017

Good, solid hotel with an easy location when driving into Page. Great breakfast and staff, excellent pool and hot tub. Beds need some updating as well as the window that connects the bathroom to the room - everyone in the room will get the last guy coming from the bathroom. Restaurant open for dinner next door in case you don't feel like driving. Be careful leaving as the road curves down and is somewhat blind.

"Horrible view, Change your name. Nice hotel."

3
jrosa78, Hudsonville, Michigan 31/07/2017

This hotel is marketed as a lakeview hotel, and I upgraded to a lakeview room. I'd challenge management to check out the view from this room and see whether they are pleased or not. On the plus side, this hotel was nice... clean rooms, excellent breakfast, good location. But alas... I booked this room based on being a lakeview room. I could have paid half as much to stay somewhere else in town. I wouldn't recommend this hotel to a friend for this view at this price.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Jrosa78: I apologize the view from your guest room did not meet your expectations. Our view is published on Tripadvisor as well as other OTA sites. We are proud of our view and many of our past guest have also enjoyed the beautiful layered landscape view from our hotel. Nonetheless, we are happy to hear you enjoyed other facilities at our hotel. If you are back in the Lake Powell area, we hope to have you stay with us again. Thank you.

"Great hotel and view"

4
robertcO8025DF, Berlin, New Jersey 26/07/2017

I booked this hotel because of the view of the lake. We were traveling to the National parks in the area. Our room was comfortable, spacious and updated. The breakfast in the morning was wonderful. The food was tasty and plentiful-a plus because it was included with the room rate. The staff was very nice and helpful. They were helpful with recommendations of restaurants in the area and provided paper products for leftovers.

"Renovated - surprised for the best"

4
User 22/07/2017

Been here five years ago. Chose this place with very limited expectations. Was very surprised for the best! The hotel was renovated. Got a room with parquet floor on the third floor away of the elevators . Try not to be close to the elevators! The public area looks much better. Too bad there are no vegetables at breakfast but compared to American breakfast was ok.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear 2301Michal: Thank you so much for your kind review. We appreciate your return to our hotel. We are further delighted you liked our renovations and enjoyed your stay. We look forward to your return. Thank you again.

"Standard"

4
ertes, Laguna Niguel, California 19/07/2017

Standard Best Western stay. Comfortable beds, clean bathroom. Air conditioning in July worked well. We had no views or rather swimming pool view, but that was fine. We were just spending one night. Page is quite popular place therefore hotels are quite overpriced as was the BW. But that is a nature of things. What else? Good location, quiet. Close to restaurants and stores.

"Clean with a yummy breakfast and nice pool. Great place!"

4
Jen A, Cincinnati, Ohio 18/07/2017

I booked this hotel last minute coming in from Zion NP for a kayaking trip early in the morning. I was very happy this was the hotel we chose. The lobby was very nicely decorated and modern, with coffee and water for guests. Check-in process itself was smooth. Our room had a view of the parking lot, not the lake, but that was OK. Rooms are very nice and spacious, complete with a mini fridge and Keurig. Bathroom was also well-appointed with a large walk-in shower. We arrived early for breakfast, but it was already quite busy. The staff there was so incredibly friendly, especially the young lady who was in charge of oatmeal and toppings. I don't remember her name, but she was SO pleasant that she really left a positive impression on both my husband and myself. The breakfast itself was excellent, with lots of variety, including hot items (My 13-year-old was so happy to see sausage. Many buffets don't have meat!). We were sorry we had to leave for our kayak trip and couldn't linger over a more leisurely breakfast! All in all, this is an excellent little hotel. It is certainly more impressive on the inside than on the outside and I would absolutely stay here again.

"Nice place for overnight stop"

4
native*texan*2005, Texas 18/07/2017

Had connecting rooms but the furniture placement prevented the doors from opening - didn't impact us really - just FYI if that's important to you! Rooms were nice and the bathroom layout was great for more than 1 person. Pool was chilly! Appreciate the uprgade to the lake view. Sun comes up early!!

"Nice view !"

4
Tricia A, Louisville, Ohio 16/07/2017

This was a standard Best Western - clean and nice service. You don't really have a view of Lake Powell - but a very nice view of the desert! Pool and hot tub look over desert as well. The buffet breakfast was good - but not enough room...people were lined up to get in and eat. Fridge and microwave in rooms - nice, clean and basic.

"Disappointing and overpriced"

2
Pacifica8283, Pacifica CA 14/07/2017

We picked this hotel because of its proximity to Lake Powell and its view of the water on the website. The price was, with taxes and fees, more than $300 for one night. For that price, the internet was weak (apparently true for the whole town), our TV didn't work (we were informed of this upon check in ... thanks?), the view was not nearly as close as the website image and apparently the lower floor is designated a "quiet floor" vs. where we were stuck right off the lobby (something we didn't learn until well after check in). The only saving grace was the free breakfast, which was excellent. In addition, the rooms have a weird design flaw where there is a window in the wall dividing the bathroom from the sleeping area. So if you get up at night to use the bathroom, and turn on the light, you wake up those who are asleep. We rarely stay at BW and now we will be wary. The price should have been half of what it was, for what we received.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Pacifica8282: Thank you for your feedback. I am sorry for your inconveniences. I apologize your stay did not meet your expectations. The view from our hotel is published proudly by the hotel as well as other guests who have stayed at our hotel. Since you are leaving comments on Tripadvisor, I'm assuming you are familiar with this portal and its image gallery. We offer various online discounts throughout the year. Please also come stay with us during the non height tourist season, you will find the area's tourist rates to be much lower. Thank you.

"Excellent stay "

5
John T, Midlothian, Virginia 13/07/2017

This fresh feeling hotel has great views and clean rooms. Nice pool and public areas, including hot tub. Breakfast was great, and in room keurig was big plus. Very convenient to downtown Page. While busy, service was always friendly.

"Awesome place "

5
shaigurl97, Mesa, Arizona 13/07/2017

I got a king size bed, room had a microwave and mini fridge. View was good. Pillows were comfortable . Work out room was small but Breakfast was just to my liking. Emily was the best person working the front desk.

"Great Views"

3
User 12/07/2017

Check in was delayed and slow. Room wasn't ready until 1730. Room was small for 2 queen size beds. Air conditioning was good. Only served breakfast, which was crowded, food was cold. Pool area was nice,ran out of towels though. Free parking, easy parking.

Hotel M, Guest Relations Manager at Best Western View of Lake Powell Hotel, responded to this review
Dear Sillybuggers2: We appreciate your stay with us. We do apologize for your inconveniences. We have noted your comments and have addressed it with the department heads to make improvements. Thank you.

"Very Nice"

4
Angela F, Indianapolis 12/07/2017

We stopped here for one night on our way from Moab to Zion. The hotel staff was very nice. The hotel has been recently remodeled and has very nice rooms and common areas. Our kids loved the pool with the jumping jets water fountains. Our TV didn't work in our room, but we were told that upon check in and they did offer to move us to a different room or give us a slight discount. Since we were there for only one night, we took the discount. The kids were happy to have wi fi on their mobile devices after being "tortured" in Moab with very little signal. They had a nice coffee bar in the lobby and a free buffet breakfast in the morning. Get to breakfast early if you have a tight schedule, because there was a huge line when it opened.

"Nice hotel"

5
User 12/07/2017

Wonderful experience! Very friendly staffs alway willing to help. We were just wondering around at the lobby about 5seconds and some lady already came to us and see if there's anything she could help with. Plus this hotel locates in a great location. We especially enjoy the lake view from our balcony. Definitely will chose this one again!

"the Best Western with view of Lake Powell at Page, Az"

5
Rebecca A, Mesa, United States 06/07/2017

We were exhausted when we pulled in. So, after dinner we went out to the jacuzzi. Since it was close to the Fourth of July, they were busy, but the front office staff ran our some clean towels for the swimming area so we could enjoy the great view of Lake Powell. It was a pleasant stay and the room and hallways were quiet. The hotel is updated and everything worked, so I would have to say that it is the perfect place to stay if you want to see Horseshoe Bend, Lake Powell, or Antelope Canyon.

"Beautiful place, but has sewage smell"

3
User 05/07/2017 </