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Try and avoid. There is a very small view of the lake over the car park. The cooked breakfast was very bland and the hotel uses single use plastic from everything. One staff member was extremely rude and the rest gave the impression they couldn't be bothered There are so many hotels to choose from in Page. Avoid this one Poor value for money
Had a wonderful stay at Best Western University Inn during our visit. We stayed there twice in a span of 2 weeks and our overall experience was very nice. The rooms are clean, spacious, and with comfortable beds. The public MTD bus transport stop is very closeby to the hotel. Breakfast is also decent. Overall good value for money!
excellent bed, comfortable pillows. Two double beds with a mid-size fridge and a microwave. Clean and modern room which inclued a full breakfast. Cold cereals, yogurt, hot chocolate, milk, waffles, scrambled eggs, sausages, apples, oranges, tea, coffee, all included in the price which was tremendous value compared to many other things. Stay here if you want good value and a nice clean stay.
Good hotel in a convenient location in Page. While one can see Lake Powell, since the lake's water level is so low, there is only a tiny view of the lake. The room was comfortable, but upon arrival, the floor was extremely dirty, although the staff did clean it after we alerted the front desk the next morning.
Stayed 2 nights while visiting Page. Nice view from back balcony. The room was great, bed was comfortable, a few extras. Free breakfast was good, plenty of space even when it was crowded. Just what you'd expect from a BW. Good location near 89A, plenty of parking.
Perfect location for activities in Page. (horseshoebend, antelope tour, Glen Canyon Dam etc...) Friendly, knowledgeable, helpful front desk personnel. Walking distance to various restaurants. Beautiful view. Nice breakfast. Wish they had bar - restaurant with live music .
We are a family of 4 with 2 children aged 5 and 2.5. We stayed in Page in August 2024. We spent 2 nights at Page. The view is really limited and I really don't recommend this hotel. The day after the first night, I had a pimple on my back and didn't pay any attention to it. After the second night, we woke up with bites everywhere, and discovered several bedbugs in the sheets of both beds in our room. We reported this to reception, and asked for help on how to proceed. The person at reception advised us to go and have breakfast and wait for the manager to arrive. In the end, we never met the manager; she didn't even come to apologize and offer to take care of us. We negotiated to use the hotel laundry to wash all our clothes. No one came to help me carry my luggage from the room to the basement of the building. The hotel doesn't even have a spray bottle for our luggage and our children's stroller. We had to go to Wallmart to buy some. After washing all my clothes, I return to my room to find that it's been sealed off for disinfection. I asked if I could have access to a room to take a shower before going back on the road, but I was refused, even though there were plenty of rooms available, and they didn't want to clean up after my shower. Some of our clothes were damaged by the machines and dryer. We received a refund for the night but no additional compensation. I had an allergic reaction to the stings and sent an e-mail with photos to the manager, who never took the time to reply and offer me suitable compensation. Up until 10 days after my stay, I still had visible stings (see photos taken several days apart). I still have scars. It ruined the end of our vacation, we lost a morning during which we could have done some sightseeing, but we were in the basement doing laundry, and for several days we lived with the fear of having brought some back into our apartment. Despite several reminder emails, the manager Karolynn never got back to us. I really don't recommend this place.
I was somewhat concerned about booking this hotel after reading a few of the reviews. I am glad I did not pay attention to them. Although the view of the lake is modest,the views of the valley are outstanding. It is quite nice to sit on the balcony and watch the sun go down. Otherwise, the rooms were nice and clean, breakfast was good, staff was friendly . all in all a very good choice.
Left very tired of getting little sleep for two nights. You can hear everything from people walking above you, guests and housekeeping at your Floor, airco, fridge. If you dont take away your do not disturb card during breakfast hours (6-9 am), housekeeping will skip your room entirely and the receptionist did not handle this properly. They still use too much plastics (utensils, cups) and have the tiniest shampoo bottles ever. No fresh cut fruit at breakfast. The only positive point was the pool area with jaccuzi and great views.
We stayed here for 2 nights for a visit to Antelope Canyon. Large comfy room. Huge comfy bed. We had 2 great nights' sleep. Everything worked and was clean. Common areas were some of the cleanest I've ever seen in a hotel. Great location, only 5 minutes walk to various bars and restaurants. Staff were helpful and friendly. We would be happy to stay here again if visiting the area. Some people don't like the “borrowed light” window between the bathroom and the bedroom but it didn't bother us. I do support 2 other complaints… we didn't book a lake view room (ours was car park view) but when I walked into the hotel I did feel that “view of Lake Powell” was stretching it a bit. The other problem was the breakfast. The amount of plastic waste generated at every sitting is horrific. The food is also pretty mediocre (as I can get by on a couple of slices of toast it wasn't too much of a problem). We are on a tour staying at multiple hotels and, unfortunately, the poor breakfast food quality and plastic waste seems typical for mid range hotels in the US. I've noticed that they've even started individually wrapping the paper cups in the bedrooms in plastic now. Madness…
While the bed was comfortable, we had two dirty towels, 1/2 empty shampoo and conditioner bottles, and one afternoon with no hot water in the shower. We were there 2 nights and the hot tub was never hot, despite the front desk claiming it had been fixed. Our room had a really strange smell… metallic almost. There is a strange window between the bathroom and bedroom so if anyone goes in the bathroom at night the light lights up the entire bedroom. I would never stay here again.
Hotel was fine, pretty quiet and no problems. Only stayed for one night, on our way to Antelope Canyon, which was spectacular. Would recommend for short stay… nothing wrong with hotel, just not a lot to do in town, other than prep for trip to Antelope Canyon and surrounding areas, which was spectacular. Only problem is with Trip Advisor. No need for 200 character review for most travellers, unless review is negative!
I had an amazing stay at the Best Western View of Lake Powell. The views are amazing and the weather was perfect. I stayed there for business and from the moment I walked in to the moment I left, the staff was attentive and polite. They asked me how my stay was and if I needed anything in every interaction. They gave me a bottle of water and made me feel special. The room was spacious and clean. The beds seem new and were very comfortable as well as the pillows. The breakfast was delicious and had so many great options. I will definitely stay at the Best Western View of Lake Powell again. Thank you for a great stay.
I had booked 2 rooms for a one night stay. Hotel had no hot water due to a burst pipe and they did not bother to inform us. We only found out once we got to the hotel in the evening. They were willing to provide free cancellation or we could still stay at 50% off the cost. We had been driving all day and trying to look for another hotel at the last minute for one night was not an option for us. The rooms including the bathroom were outdated, AC was very noisy, bedsheets had stains on them. There is no lake view. Just desert view. Breakfast was below average. The only positive I have was the staff at reception were pleasant. I will never go back to this hotel.
The room was fine, clean, at a reasonable price, but in room (more expensive!) with "Lake Powell view" we couldn't see the lake (see photos below)! So this is an untrue description (maybe you can see some part of the lake from the upper floors, but not from our room, even though we paid for it). Moreover, the breakfast was terrible, unhealthy, which is a shock for Europeans: no healthy, natural food, no vegetables (apart from potatoes), lack of good coffee, good bread, natural yogurt, natural scrambled eggs, a small selection of fruit - nothing to eat. I don't understand why in Europe the food in this chain's hotels is acceptable, quite good, but in the US it can't be like that. The coffee available in the price (made from syrup, not natural coffee, as it seems) is not suitable for drinking. The lighting in the room is poor and the air conditioning is too loud. The personnel is nice, but they did not respond until we left hotel for our report that the coffee machine was not working in our room. But the main problem is nothing healthy to eat for breakfast.
Attention fraud lake view only means that the rooms are to the front and you can see the street the lake is nowhere to be seen but only to be guessed at the horizon Bathroom very old and dirty - air conditioning did not work staff are completely overwhelmed - only one person at night and breakfast was so disgusting and unclean that the authorities were informed Bathroom very old and dirty - air conditioning did not work
convenient. no issues. swimming pool a bit small, rooms good, breakfast good - clean and comfortable....................................................................................................................
We stayed because it received good reviews. I'm not sure why. The hotel is old and is badly in need of a remodel. The outside doors that lead into the building were not locked. There was a key pad but that wasn't needed as the door was unlocked. There are great views if you are lucky enough to stay on that side of the hotel. There are newer, fresher hotels in Page to stay at.
Please take a look at the attached pictures. The hotel faces the scorching desert sun. There's a pool but they did not even think about installing umbrellas. WiFi was NOT working at all in my room. The room STINKS , probably because of dirty and moldy AC unit, lack of ventilation, and possibly stinky smokers in this room before. The AC is noisy (continuous 50 db in the room!) and works 24/7 because this uninsulated and poorly designed place is a furnace. From the bathroom window, nice view… on the beds. AC outlets are old and defective. The breakfast is disgusting: everything is fake, unhealthy, cheap and tastes bad. "Fresh" waffle and pancake batter come in plastic bags. Omelets are made with “liquid whole egg with citric acid 🤢” (see picture, you can see the containers in the stairwell next to the "breakfast" room). By the way, these things should be kept refrigerated and they were stored in the hot stairwell for hours. The so-called "coffee" is actually dirty and stinky water. Everything in this hotel in a disgrace. All areas are unventilated and stink, from guest rooms to stairwells. Most vending machines and ice dispensers are “temporarily” out of order (see pictures). Even light bulbs and "fountains" are defective. They use mostly disposable styrofoam and plastic cups, plates and bowls. They recycle nothing. This hotel is an environmental disgrace. The staff is certainly underpaid and not happy to work there, and it shows. If necessary, all pictures will be authenticated with capture date and location. Best Western and the town of Page should not be proud of this hotel. As far as I'm concerned, I will not book a BW hotel again.
At walking distance from shops, markets and restaurants this hotel provides clean and spacious rooms, a big room at the bottom floor and a huge living room beside the reception. big choice of dishes at breakfast time (much appreciated). the staff is very kind and supportive
The room as clean, the bed was comfortable. I wish they had ADULT sized toilets in the bathrooms. Ours was lets call it VERY child sized. Not user friendly as a adult male that's not short and skinny built. Also our room had a silly window from the toilet/shower room into the sleeping area. So if anyone got up at night and flipped on the light, it shines directly in a sleeping persons eyes. Poorly designed. Our TV did not work, turned on, just black screen. and the Cupboard door in front of the Fridge was hanging loose due to the hinges were ready to fall off. Other than that it was fantastic. I would stay there again.
Very nice hotel and the staff was great. Good view of the lake. Close to lots of good restaurants nd stores.
The view was overstated about the lake, not what I expected but a few feet of the lake was visible. Overall the best view they could offer. The air conditioning was way too loud and rattling and vibrating to sleep. Housekeeping should check that while in the room cleaning and the internet was slower than ATT. Looks like the flooring is coming up off the floor.
Nice view, lobby needs greater AC, or maybe due to too hot, for the days we stayed were excessive heat. Room is clean, location is good, close to Page, only couple mins driving, also close to the Antelope and Horseshoe Bend. The town is small, so close to main attractions and the Lake Powell as well. Staff was nice and helpful, breakfast was good.
Pool so cold, even on the hottest summer day, it was empty. Very rough, scratchy bed linens, was assigned a room that had a horrible smell coming from the shower drain - front desk was well aware of it yet still assigned it to us. Their idea of fixing it was pouring a half gallon of bleach in it - with windows you couldn't open and a weak bathroom fan. We had to ASK to be moved to a different room.
Rated it a 3 based on the very friendly staff and the few. Wasn't impressed about not being able to to check in until 5.30pm as they were running behind. Also on our second night there was no Wifi from about 3pm through until our checking out the next morning. This was a hotel wide issue, not just us, and according to reception they just couldn't do anything about it
Our room had no water. Reported to front desk they call the maintenance guy in. 6 hours later he shows up. Front desk said he turned up the boiler and went home. Second day still no hot water. Apparently they do not have maintenance on call. I would not stay here ever again. You should not either.
Excellent location, clean and friendly staff. Room had great view and very comfy bed. It was close to restaurants and scenic views.
Friendly and excellent service from front desk and Falene, Mariah and Virginia in the breakfast area! Nice clean room! Pretty area. Good suggestions for things to see in the area along with front desk giving us 2 bottles of water. Breakfast had lots of choices too.
There is not much water in Lake Powell so there was no lake view. Global warming. Hotel was good but not great. Breakfast was very good
nice staff, clean hotel, patio was a treat. Good breakfast. I would definitely stay and recommend. not sure about the value for money as didn't shop around much
Hubby and I stayed two nights in this hotel, we were very happy with our room, the location was great. Susie a worker in the breakfast room went above and beyond for us when hubby had a low blood sugar episode. Thanks so much to Susie, also a guest in the hotel was a nurse also helped and the EMT's that were called. A bit of orange juice was very helpful too. Hubby missed the Upper Antelope Canyon tour but I was able to go and take pictures, while he resting in the hotel room. Breakfast was good, all the hotel workers were very nice. We did get out in the afternoon to the nearby attractions, Lake Powell and the Glen Canyon Dam visitor center and dinner at the Grand Canyon Brewery, nice to have all this near the hotel. I would recommend this hotel.
Not very clean, the pictures are very misleading. The front desk was nice and the lobby was okay. The remodel of the rooms is kind of weird with an odd window above the bathroom but in the hotel room. I would not stay here again. I'd try somewhere else.
I had earned a free night and used it here. The hotel was clean and comfortable and the breakfast was good. I thought it had good options. The lake view might be a stretch but you can see a bit of it. The outside seating area is very nice with a view of the beautiful landscape. Our room had a nice view as well. The lobby is also very nicely decorated. Beds were comfortable as well. Quite a few restaurants in the area. Would definitely stay here again.
The rooms were dirty. Drains were half plugged. Shower water luke warm. Breakfast was OK, usual stuff. However, they only had one worker and we were out of stuff the whole time. We were there at 9 PM and literally we had the last parkng spot. Sorry there is no view of Lake Powell, just desert.
We stayed for only a night so didn't have much of a need for anything. However when we went o btreakfast the next morning Falene hosted the breakfast bar. She was so friendly and gave helpful tips for sightseeing! Appreciate that extra touch!
Nice room, great shower with a built in night light in the bathroom. Great staff. Fae & Tina, the breakfast crew, are very helpful even while working hard to keep up with a large rush of people. Food options were good, as was the coffee. Lake Powell levels are lower now so the lake isn't easy to see from here but still easy to get to for water adventures. Great restaurants & brew pub close by too.
This hotel was great!! The beds were hands down the most comfortable beds ever! And the breakfast… two whole rooms with tons of options to choose from!! I've stayed at plenty of hotels and I've never seen a pancake dispenser, a waffle yes but not a pancake!! Shoutout to Falene who was on top of it, restocking so nothing ever got low and making sure everything was fresh! We choose to not have room service, it's just our preference, but they even made a little goodie bag and hung it on our door!! An extra roll of toilet paper and shower essentials, that I've never seen and was awesome!! Thank you Best Western View of Lake Powell!!
As far as hotel food goes, the food is perfectly cooked. Food was refilled and dinning area was kept cleaned by Tina & Fae. Hotel was clean, comfortable bed and with the amazing view of Lake Powell and Glen Dam. Good service and hotel staff were very friendly.
Decent hotel. Front desk staff super nice & helpful. Rooms were dark and unfortunately dirty & dated. Curtains were stained and in need of repair. The patio off the room was the best part. We found chicken bone on the floor. Yuk!! Not a bad hotel for the area. No view of Lake Powell. Breakfast was good, various options.
The breakfast area has two rooms and lots of hot food options. We enjoyed the sweeping views. The pool and hot tub were closed during our visit. Our room could have been cleaner. There were tears in our curtains, which was weird. Our room had a walk in shower and no tub.
Yvette cheerfully greeted us upon arrival. We liked our room with a view of Lake Powell although we never could see the water.(only the Dam). My biggest disappointment was I had read that they had a washer and dryer but as I presented my bundle, I was informed they do not. I was sooooo disappointed. Jerry was behind the desk and introduced himself as the new General Manager. He was so nice. He offered a voucher for the laundry mat up the street or points. That was very nice. Breakfast was good. Best Western really does have great choices and good coffee. Yvette helped us with restaurant options that were close. This is a great place to stay to see the Antelope Canyon Slot Tours. Less than 10 mins drive. (we loved the Navaho tours)
We knew we would arrive late at night so booked a standard room without the lake view. Our room with 2 Queen beds was located beside the elevator so we were concerned it would be noisy, but it was not. There was a low buzzing noise in the room that was annoying though. There was a large breakfast area with many food choices and lots of seating. Lobby area and patio had a beautiful view of the lake which we enjoyed in the morning.
Fae and Tina, make the best breakfast! The place is immaculate, so many people complimented them from all over the world! It smelled so good coming into the breakfast area, and felt so comfortable. Fae and Tina interacted with everyone and established an atmosphere that had everyone very relaxed and enjoying themselves.
Yvetts who checked us in at the Best Western Lake Powell Hotel and was in my opinion, their best asset by far. She was so friendly and went above and beyond for my family. She researched things for us without us asking and made our stay so comfortable.
From the moment we checked in, we were welcomed with warmth and a friendly smile. The lady on reception (cannot remember her name - 23rd January at about 6pm) gave us the name of a great restaurant for dinner. The following morning we were greeted with a cheery 'good morning' by Fae and Callista. I struck up a conversation with Fae and she answered all my questions politely and in a friendly manner. The breakfast was lovely and everywhere was very clean.
We enjoyed our 3 night stay at Best Western View of Lake Powell. The room has the laminate hardwood floors instead of carpet which i don't like. The sink is outside the bathroom, so it helps save some time when getting ready in the morning. Enough counter space for toiletries. The bathroom fixtures were working properly but the hot water wasn't as hot as i like it to be for showers. I also wish they had some kleenex in the room also. The breakfast was adequate. We visited in December, so we could not take advantage of the patio and the views. There are many restaurants near the hotel. I do recommend this hotel, and i would definitely stay here again when in Page in the future. (There are so many amazing things to do near Page, this was our second visit to the area and i am sure there will be a third time!)
This place is tired. Super tired. Why is there an exterior window from the toilet closet into the bedroom? And why is it called "lake view?" The only view we had was of broken RVs and trailers in the adjacent parking lot.
Rank and depressing. Everything from the elevator to vending machines was plastered with out of order signs. The room smelled like sewage. The air conditioning unit only seems to have two settings: infernal heat or post-apocalyptic cold, which is far from ideal in 28F weather. The nice folks at the front desk can't do much with what is clearly a mismanaged and underfunded hotel.
Room was comfortable and clean. Coffee maker and TV seemed to have a bad fuse as when these were reported as not having power, maintenance was there to fix it promptly. In 15-20 minutes, the appliances lost power, again. This was reported at checkout. The website stated this establishment had a jacuzzi and pool. When I checked in, a sign at the check in counter stated both jacuzi and pool were closed for the season in early November. This seems very odd to me as the perfect time to use a jacuzzi is when the weather gets cooler. It was unfortunate and if I have known this before booking with Best Western, I would have chosen another location as this was an amenity I really wanted.
Great location, lovely staff, fantastic breakfast, clean and quiet room with a great shower! Can't ask for much more. I was very happy. The breakfast in itself would be a reason to stay. I had a room right by the elevator and also right above the entrance to the hotel, but I didn't hear a thing! Unbelievably quiet and peaceful. I also loved the town of Page more than I expected. Had a wonderful time listening to the band at Big John's Texas BBQ and really enjoyed the Grand Canyon Prickly Pear wheat beer everywhere I went. The chicken at Bird House was awesome.
We stayed here in 2 rooms and paid $20 extra per room for the “Lake View”. The rooms we were allocated were in the West facing wing with nothing more than a very peripheral view of the Lake. We asked and one room was moved to the North facing wing with a much better view. We were told they had no more rooms available. When we asked about this and the additional $20 per room, we were then told ALL East and North facing rooms have Lake Views. They don't. The receptionist was unhelpful and snippy as she clearly felt we should be grateful for the one room she moved for us. The rooms themselves were adequate but dated, with tired mattresses and lumpy pillows. The phone in our room didn't work, so we resorted to SMS to contact our family in the other room. Breakfast was average, with the normal offerings. An awesome pancake machine offset the tasteless and doughy pastries. We won't be back.
The hotel is really well located to get to restaurants, tour operators and horseshoe bend. The room is spacious and well appointed. The beds are pretty comfy too. The wifi was pretty slow at times which was frustrating but the tv had lots of channels. There was a good desk and chair to work at too. The breakfast was okay and was served till 9:30. The pool has a gorgeous view over the red rocks too which is a bonus. We enjoyed our stay there and would return!
At check in, though we were to have a view room, were told we didn't qualify. A woman who came in behind us, requested a view room and was given one. All vending machines broken or empty. My husband said something to the check in clerk as he wanted a water and she said she didn't know anything about it. We were assigned the 3rd floor and immediately off the elevator we noticed the carpet in the hall is FILTHY, not just a little, but ALOT. Upon entering our room, we found the sheet on one bed had large yellow stains. I tried phoning to request another room or new linens but nobody would answer. We had to go to the lobby desk to ask for help. Instead of offering to have someone put fresh linens on, we were told they would bring us a sheet to change it. Upon further inspection of the bed, pulling the bedding down, the entire sheet was like that. Not to mention the comforter frayed and ALL bedding ANCIENT! The bathroom shower had no place to hang a towel or put soap/shampoo, but on the floor!!! The sleeping area also had what appears to be an outdoor window looking in from the bathroom! The shower had mold and appeared to have been painted over and the mold seeping through. We stay in MANY Best Westerns and love the brand. In fact we stayed in several on this trip along. I am not sure who wrote the other reviews, but they couldn't have been in the same hotel we were. This owner should be ashamed of the way he keeps his hotel!!!
Badly in need of a revamp this hotel, with amazing views beyond the main highway, if you've paid the premium, was a massive let down. Its tired, the rooms are struggling, the a/c could challenge the trucks for noise, towels are hard and frayed, you get the picture. The breakfast, yes, free and included, but I wouldn't paid for it, it was tasteless, poor quality and on polystyrene plates with plastic cutlery. Avoid.
Our room was nice sized and had a wonderful view. Enjoyed the seating area on the main floor inside and out. We visited with other guests and were able to enjoy our wine bread and cheese. Good place to watch the sun set or the monsoon weather
Likes: - Checking in was fast and friendly - liked that the room had a microwave and pretty large fridge Dislikes: - The noise. Everything was good until about 7 am on check-out day when I woke up to the sound of kids running down the hallway. I understand that the families are most likely on vacation, and kids are excited, but that's not an excuse - Housekeeping woke me up at 9:30 am on check-out day. When I answered “yes” through the door, the housekeeper said she was just doing a check. Then housekeeping came back at around 10:40. If check-out is at 11, why are you bugging me before 11:00? My guess is that housekeeping wants to quickly turn over rooms and clock out. - Cleanliness wasn't great. See attached pictures. Is that dried blood on the ironing board cover? What is the stain below the toilet paper dispenser? The exhaust fan looks like it hasn't been cleaned in ages. What is the stain on the towel? The paint job in the bathroom needs to be redone. I didn't eat breakfast so I can't speak to that.
We stayed here one night on our way to the Grand Canyon so that we could do a tour of Antelope Canyon. We arrived about an hour before check in and were able to get a room early. The room had 2 beds, a desk, a dresser and tv. It was a bit cramped for 3 people, but if we'd stayed longer we could have unpacked our luggage for more room. The closet was large. I liked that the sink was outside of the toilet/shower area. We had a view of the parking lot. The bathroom and shower were large. Overall, the room was fine. The pool had a nice view of the mountains- I thought maybe we could see sunset from there. There was also a nice outdoor sitting area right off of reception and above the pool. The pool was smaller than I expected. We went around 6 pm (it was 106 degrees during the day and the pool is in the sun), and the pool was packed with families. We couldn't find a seat so had to leave our towels on a table. There were only a few towels left outside. The pool was surprisingly cold! It was about 90 degrees when we went outside, but the sun was low in the sky so the pool felt very cold. I kind of wished I'd gone out earlier in the day. Breakfast was a karfuffle. The free breakfast is 630-930 a.m. Our Antelope Canyon reservation was early in the morning, so we had to leave the hotel before 7 a.m. We inquired at the front desk about whether the breakfast had to-go boxes, and we were told we could get a grab-and-go box in the lobby as early as 6 a.m. We gave them our name and room number and they said come to the lobby at 6 a.m. Well the next morning I went to the lobby at 6 a.m. and there was nothing there. I asked reception and was told I had to go down to the kitchen and ask for a grab-and-go box. So I went to the kitchen and the cook essentially said that was not a thing. She did say that if I came back with my family she'd let me in early even though not everything was set up. We really just wanted cereal, so we came down a few minutes later and she let us in. I really appreciated that. (We were back before 930 a.m. so had more breakfast and it was pretty good- lots to choose from.) I don't know if I would stay here again if I go back to Page- it would depend on a lot of different factors.
The hotel is same standard as all best westerns in the area. I would absolutely recommend paying less to stay at another hotel in page. The only perk of this hotel is the view but since nobody is spending much time in the hotel as are out all day, it's not worth the premium it costs. The bathroom was very dated and the water from shower was so smelly.
This hotel costs more than most of other hotels nearby, yes it has a great view and good location, other than that the A/C is weak throughout the whole hotel. Old musty smell inside the hotel room, the basic amenities like soap, shampoo, conditioner never refilled so we have to ask the concierge. There is a window connected to the bathroom and the room, meaning if someone put the light on at night, people who are sleeping to be wakened up by this light. So so breakfast, Hampton Inn serves better breakfast.
I made a reservation at this Best Western for one night and received a confirmation. When I checked in at the front desk, they handed me a piece of paper with a completely new rate, saying there was a mistake and I had to pay the new rate. I travel a lot and have stayed at many hotel chains, but I have never seen such unprofessional hotel staffs and I feel seriously disrespected. No advanced notices, no apologies, and horrible attitudes telling me there was nothing they could do and I was forced to accept it (we are two girls traveling and we were already tired from being on the road the whole day). My understanding of a “confirmed reservation” is that my room and my rate are guaranteed. I expected to pay the amount stated on my confirmation. This is my rights under the consumer protection law. You can't just change the rate on the day I am supposed to check in without giving me a proper explanation. This is unacceptable and I am very disappointed about how Best Western treats their Diamond Select member.
We truly enjoyed our stay. When we arrived, your front staff was friendly and accommodating. Breakfast was great with a lot of variety. Totally enjoyed the view on the back patio. We would definitely use Best Western again.
I booked a room here last minute, expecting a typical BW experience (clean, reasonably priced, decent amenities for the hotel tier), but this was above and beyond. The hotel overlooks Lake Powell, and even if you don't reserve a view room, there's a nice patio area where you can watch the sunset. My room was extremely quiet, ac worked well, and the staff I interacted with were very friendly and helpful.
We stayed here for 3 nights and we're not disappointed. Quick check in and we were given a room with a lake view. The views are beautiful and can also be seen from the pool area and veranda above. Very generous choice for the breakfast which was included in the room price both hot and cold food. Bars and restaurants within walking distance and easy access to local attractions.
Easy to walk to restaurants, good view, and nice accommodations. I would stay here again. Front desk people are very nice and offer helpful information. The pool area has a nice view of the area as well.
Stay away. Very overpriced for a worn out decrepit facility. Beds horrible, air conditioner barely worked. HOT TUB WAS BROKEN, which was one of the reasons we chose that hotel. Pool area small, no shade, murky water. Breakfast was the only good thing. Checked out a day early and went to Lake Powell resort. Great pools and hot tub and cheaper rate.
Lodged here while visiting glen canyon recreation area. Excellent location, outstanding value, wonderful amenities. Beautiful view of sunset over glen canyon dam. Don't miss this property when in the area.
+: woke up to beautiful landscape. sunrise right at the patio. good breakfast items. friendly staff. -: wasn't given the "pool view" room as booked online. does charge to leave luggage/ items with reception desk.
We have stayed at plenty of Best Western, and I hate to complain. An actually I typically give out compliments. However, we felt we should to let others guests know. First of all the front desk staff was not friendly at all and was rude,(and appears to not like their job). We chose this location for the hot tub, which I had called to verify that it was open.. and to reconfirm again yes it's open. We find out it's not open. I also realized that the blanket was stained. They were suppose to bring us a new one. We waited and waited. Never did get a Clean Blanket. Oh and there is NO Lake view.
The room was clean and quiet, we slept well and woke to a beautiful view of Glen canyon. Breakfast was a lovely variety food in a large clean space of contemporary decor . The staff were gracious and welcoming.
Great stay with beautiful views, great prices, delicious breakfasts and fabulous staff. We were very satisfied and will recommend to others for sure. Yvette at the front desk was great as was Falene at breakfast. Everyone was attentive and did a great job. We appreciate good hard work of staff.
We travel a lot. This hotel is absolutely the best value and one of the most pleasant facilities we have encountered. The staff are helpful, the rooms spacious and clean and the overall ambiance is exceptional. The breakfast was far better than most, with strong coffee and good orange juice. The setting is exceptional as well. I would go out of my way to stay here.
There were bedbugs in the room and the staff really didn't seem to care! Also, unfriendly staff... I will definitely not be staying here again and would not recommend it! Unfortunately we saw the bed bugs when we were leaving or would have checked out immediately! The beds were super lumpy as well and none of us slept comfortably!
The front desk staff is so helpful. Castillo and Falene were fantastic for the breakfast staff. We loved the shower too. Rooms are nice and clean. Would highly recommend this hotel. We had issues with keys but they were fast and helpful so we could get in our in a timely manner.
Exceptional value with outstanding room and service. The front desk staff was very helpful and the room we got was very clean and had a good view. Breakfast has a pancake machine and even has Greek yogurt. This hotel should be rated as best western plus. Not sure why it is not a plus hotel. The internet is a little slow though. We had a great time here.
Lake Powell is more like Pond Powell now so the view isn't what I expected. The hotel however is excellent and is close to everything (Horseshoe bend 10 min drive, good restaurants nearby). The breakfast was the best one I had over the 4 hotels I stayed at this week!
Great location, wonderful helpful staff. The view is just incredible from the hotel. We stayed a couple of nights, had two rooms and enjoyed every minute of it. We had a problem in one room with a terrible odor in the bathroom. The maintenance staff or housekeeper tried to take care of the odor, wasn't a 100% successful, but it was okay. We found out that the main drain line goes down from all rooms through those paticular three rooms, which is why the odor is so bad at times. Other than that everything was fine. Sometimes a little chaotic at breakfast, but okay.
Clean rooms, good breakfast, gluten free options for breakfast. Quite rooms and hotel. They also have a great view of the lake Powell and dam. Tours can pick you up at hotel and drop you off. The spa was also working but we didn't use.
Calista and Falene were super sweet and helpful employees. BW should hang on to these two young ladies. Huge assets to the establishment. Very knowledgeable about their heritage and the area Thank you!!!
We travelled from Idaho to Page via highway 89. The hotel was easy to find and well situated for other amenities. The building is well maintained and features a nice view from the pool deck and lobby.
Really great staff. Very friendly and helpful. Good selection of breakfast items and everything was quickly restocked. Big rooms, good internet, hot tub and great views. Would definitely stay here again and recommend this.
(Pros)The rooms are clean and spacious. Breakfast is well laid out and has a very nice variety of foods. (Cons) You have to pay for early check in or to hold your luggage. We would definitely stay here again.
Summary of the experience: dirty hotel with unfriendly personal. We trust BW as a good chain and will often go to one of their hotels. Here though the personal never has a smile, they do not even stop watching their screen if you speak to them. We wanted to change our room with one with a view, of course paying the difference, but were told there was none available. In Booking there were still some available though, but there was no point in discussing further, the lady was already doing some other business. Same unfriendliness with the breakfast personal, what a pity. The hotel is also not well kept; the bathroom of our room was very dirty and we had to ask for the roomkeeping to come; floors and other surfaces were also not clean.
Wanted to reschedule by 2 days at last minute, due to accident of dependent elderly friend. Called a few hours after the 4 pm “deadline” the day before, to try to reschedule without penalty. Did NOT ask to cancel, only reschedule. “Management” refused. I travel often, but will not be using BW in the future.
Two queen beds god pc desk and chair. Fabulous outlook and well equipped with coffee/ tea machine and microwave oven. Spacious and quiet. Good place to rest when touring- right beside antilope canyon And horseshoe bend of Grand Canyon. It was great to warm our own chicken for dinner to save a bit as eating out is v expensive in USA !
These hotel is super old, rooms are outdated. At 4:05pm they stated rooms were not ready. We asked for a refund and suddenly rooms were good. We had two rooms and one we had to have our sheets changed again (stained). I would never recommend this hotel. There was no outdoor heater nor fireplace, could not even enjoy outdoors.
I had a small issue that could have been quickly resolved however it has turned into a huge ordeal. This owner/manager is terrible just read the responses on the other reviews to see. There are better hotels in the area, avoid this one.
4/11I Room 202 . at 6/7:pm i claimed that the bathtub drain was plugged . ITS 10.30 pm and Justine came two times foto maintenance with no results. Justo e checked that AND Will talk wih Natalie tommorow. AND Water is still. this Is very dirt and not confortable I have photos 5 am 2 incves ofwater still there. Dissapiinting
The rooms were very clean. The staff was friendly and helpful. Great breakfast. View from the hotel was very nice. Enjoyed the hot tub on the deck overlooking the dam. Stayed here for two nights and would highly recommend to anyone staying in Page Arizona.
Great value! Breakfast was pretty good and the view was really nice!! They were accommodating as well- it seemed like staff was somewhat overwhelmed, but not uncommon these days. Check in was at 4 pm and the line was long- but staff was efficient
I was not impressed by hotel service personal, not feel being welcome. Cleaning ness was the big issue for me. No cleaning room during stay. i mean I stay 3 nights. The air conditioning/ heater was turned off the whole time bacause it blown dust and I couldn't breathe.
Firstly, to be clear there's no view of lake Powell! The room was fine, exactly what you'd expect from this kind of hotel. The place was understaffed so the poor lady on reception was getting it in the neck when we arrived and she was understandably upset. My issue with this place was the use of disposable plates and cutlery at breakfast. Why?!!! Not only is that stuff horrible to use it's terrible for the environment. There's no need and should be rectified asap.
My daughters and I were on a Mother/Daughter trip to the slot Canyons. The person who checked us in recommended a great Mexican restaurant and Falene took really good care of us at breakfast. The hotel was clean, great spaces to hang out and nice views. Will stay there again if we go back.
This is the older Best Western. A newer one is across the street. You can have a nice view if your room is in the back. We didn't know. The hotel was completely booked so we looked at a parking lot. For one night it was fine.
There are two Best Westerns next to each other in Page. I have stayed at both and both are very good. The rooms are better at one but the views are better at the other. They have a nice sitting area with the best views for watching the sunset.
Hotel is decent, great view and included breakfast. My only complaint is maintenance issues. Luggage cart was broke, AC's are loud and fridge froze. Located in a convenient area. Good parking. Balcony is great
Beautiful setting—Awful staffing The feel of the place is that of the smaller yet better located Best Western next to the bigger, newer Best Western Plus; in the same parking lot really. When we pulled in, this smaller “RimView” Best Western looked like a trashy no tell/motel where people appeared to be living. From the parking lot I could see into the open screened rooms with furniture moved around to allow the curtains and plastic shades to air in the wind. Surely this wasn't our hotel? Oh….., it is? Heh heh. No early check ins No housekeeping—at all Garbage bags and towels are COUNTED OUT TO YOU No friendly staff to be found Now in all fairness, the few housekeeping staff I'd seen were overworked young women; they get tips always. We stayed for 4 nights as we took day trips and stayed centrally in Page. When Reception staff completed their chatting, we were told NO EARLY CHECK IN EVEN THOUGH YOU DO SEE MANY EMPTY ROOMS. Except for staffing problems this hotel is on a very beautiful bluff overlooking Lake Powell and surrounding Page, AZ. The outdoor 2nd floor open patio is gorgeous at dusk. The very small but refreshing pool gets the wind that sweeps through the hotel. The potential of this hotel is amazing but right now I'm not sure I'd stay here again. There is something to be said for friendly staff.
We stayed 2 nights at the hotel and had an enjoyable stay. The beds were confortable and our view the dam and it's landscape was beautiful. The breakfast hostess and staff greeted us each morning with friendly smiles and seemed to enjoy their work. Breakfast was good each day.
thanks for special attention and great suite, I have lived in smaller apartments, quiet, great breakfast, understaffed but great staff who took care of us, they made the stay, thanks Natalie, give here a raise
We stayed here after a long drive from Monticello UT. Check in was easy- very busy spot! Lots of People coming in between 4-6 pm but staff were unphased. Beautiful sunset view from the pool area. Room was clean and comfortable although the ac didn't work great, it was thankfully not very hot out that day/night. Buffet breakfast (included) was very good- plentiful and lots of selection. Great way to fuel up for a long day of hiking ahead. Staff were pleasant, but a bit stand off ish and seemed to have some Covid anxiety. Nonetheless, they ran a tight operation. Overall, would recommend! Great price and great value. Close to Page amenities.
Nice view from outdoor patio and pool No ability to check in prior to 4pm good bed but awfully firm pillows Air conditioning required even though nights cool because windows wouldn't open Really decent breakfast was a welcomed surprise More expensive than a neighbouring best western just because of the view
Rude and poor service. They will only clean your room if you ask a housekeeper. Rude woman at the front desk. You have to count your used towels when YOU exchange them for fresh towels. They even made me specify how many small garbage bags I needed (to do their work). They act like you're going to steal towels or trash bags.
I loved this Hotel! We had a third floor two Queen room that overlooked the lake. It was spacious and clean. I LOVED the balconies that this Hotel had with comfy couches that you could lounge and enjoy the expansive views of Page. The pool was cold but the hot tub was nice! I was just pleasantly surprised at the comfort of this hotel. The lounge room was beautiful and they had ice water and coffee available at all times. Just a nice addition. I would definitely stay here again and would recommend this to anyone visiting Page, AZ.
The views from the hotel are great. The rooms are very nice. Love their patio where you can sit and look at the scenery and relax. Convenient location to everything in Page. The hotel staff was very friendly.
I left my briefcase in the room, the staff called me to notify me before i even noticed it was missing. I explained to them when they called that here was paperwork in the case i needed, they overnighted to me the next day..
Beds were old and saggy and one had a big hole in middle plus being saggy on ends. Beds we so bad after second night there I could not walk in the morning because of my back in that horrible saggy bed. Husbands was just as bad. Breakfast was just mediocre at best. We went out to eat after first breakfast. Front desk staff not helpful at all! So many more motels in Page much nicer to choose. Surprised as we expected better standards from a Best Western!!! Do not stay here!!!
Place was good for a day's stay. Great breakfast, has several options. Importantly it was only minutes away from horse show bend and lower antelope canyons. View was good from the hotel. Would recommend.
I would to talk about the BW + OUR rooms were clean bedding was comfy. The room offered TV running local channel history of Carl Hayden Dam. Plus plenty of channels and with air conditioner that kept the room cool. As for the room to offered the updated walk-in shower very nice!! The morning offer FULL-Breakfast and Great STAFF+ named FALENE, CALLISTA, TASHA!! They are a Super Kitchen Staff +++++ I noticed and seen (wanted to mention) the Pool staff! They cleaned and maintained the pool's water quality as cleaned and test the PH levels. The balcony both upper and lower had great views. The breakfast balcony view was very pleasant to eat on! I would go back! The peoples' at the hotel were great+ I noticed many peoples' from foreign county stayed. I said to hello to ALL!
So...outside of Asia I have never experienced such deplorable conditions than this hotel. It started with a VERY unfriendly receptionist with very little to offer about what to do before "checkin" time. Then we changed in a very seedy bathroom near the pool and attempted to hot tub because my back was sore. I HAVE a hot tub and I know what it shoud look like...the minute I saw the "scum" on the top I knew it was not going to be good and when the jets were on the foam was brown!!! YUK!!!! Got in the pool instead and it was literally "cold" water. When we finally get to our room...I did not like that there were no rugs. The walls were this dingy shade of "mustard" on a very old fashioned textured wall...it was dark and depressing. The room was HOT so we cranked up the already "noisey" air conditioner and it never really did the trick...so we were disturbed by the sound and sleeping in a hot room. Sleeping? Hard to do on a marshmellow bed that you had to climb in and out of. AND the pillows were hard. In the morning we went down to the continental breakfast and it was deplorable. There was nothing that did not come out of a can or was defrosted. Their idea of fruit for your breakfast was pre-made pie filling dumped out of a can...another YUK!!! So we decided to leave and go to the Mariott Courtyard down the road which looked lovely. When I checked out, they were not even curious as to WHY we were leaving when we had reservations for 3 nights and the one night's stay was $250 ....not the $175 advertised. We checked into the Mariott and finished our time in Page, Arizona, in a friendly, clean, gorgeous, luxurious, comfortable environment and the breakfast the next morning was "over the top" delicious!!! The price of the Mariott was the same as that "hole in the wall" Best Western... I am an experience traveler and I was amazed that I had been dupped like this. I am writing this to hopefully save anyone I can from a similar horrible experience. Go to the Mariot where you will see my "glowing" review and stay there.
This hotel was awful!!! None of the staff was friendly or willing to explain anything! We planned to stay for two nights, but due to the awful experience and the fact that Page doesn't really have much to offer to tourists (we went to the lower antelope and to kayaks in lake Powell - but after four hours in total we finished everything), we checked out early (no one in the hotel asked us why..), of course we paid for the extra night.. We got two rooms, which were dirty, the toilet was super dirty, not enough towels, they take 10 dollars per luggage for storage, they apologize in the entrance for not having available staff for cleaning the rooms, they don't have laundry, the breakfast had dry not fresh food!
My husband and I were on the second leg of our tour of the west when we stayed at Best Western View of Lake Powell. My biggest compliment is the amazing breakfast and wonderful staff who run it: Tasha, Yvonne, Callista, and Falene. They were so helpful.
Enjoyed our stay. The breakfast was incredible. Not just the usual cereal and bagels. They have a pancake machine, scrambled eggs, bacon and sausage, yogurt, and much more. The hotel does have a great view, and you can see the bridge over the river, but I couldn't really see the water from the lake. Not a problem, just thought it was funny that the name was view of Lake Powell. The staff was amazing, rooms clean. I'd stay again.
It's nice to see the hotelmanager is replying on tripadvisor. Would even be better if he/she was actually visable and/or helping frontdesk staff. It's complete mayhem. Rows of overtired guests that have to wait 1,5 hour or more because the cleaning is understaffed. I appreciate it's difficult to find people but this is not acceptable… and try to teach your employees what corperate customers are. Send somebody in the lobby to offer the long waiting and overtired guest s something to drink. And please when replying to this message, just don't come with lame excuses, just deal with the problems!
Really unfriendly and rude staff. Passed by to enquire about early check in. Rudely dismissed. Came back at contracted check in. Room not ready without a firm time for being ready. Also generally run down hotel with unsanitary pool. Not sure why it's getting fairly high reviews here.
It is a reasonably priced hotel for holiday makers visiting Glen Canyon and Antelope Canyon. I like it that breakfast is included and also coffee available freely at the lobby. Staff were always polite and cheerful.
Staff was very friendly. There is not a Lake View. Air Conditioner very noisy. Noie level from above floor was noisy as far as people just walking. Okay for short stay. Breakfast food good. Staff was friendly and courteous.
Encounter a very rude front desk staff when we ask her questions related to our stay, we have requested to be on the first floor with the view due to limited mobilities, We end up on 2nd floor and facing the street, When we asked what's happened she became angry and told us that if we don't like then move to difference hotel, she also threaten us to be remove
We stay at Best Westerns regularly. Pay a bit more and stay across the street. Staff was hostile, breakfast was not very good and internet service non-existent. The room was more or less clean but needed major updates.
The hotel is not clean and needs updated. The carpeting is very dirty. The view is pretty, but you cannot see Lake Powell. The location is nice, the breakfast was basic, but well stocked. I would not recommend this hotel.
The rooms were comfortable. Check in was painless. Great breakfast! Callista and Falene kept everything hot, fresh and well stocked. Now I'm ready for the day! Would come back to this hotel again. Thanks!
This best western is very nice. The people at the front desk were very helpful. They have an outdoor swimming pool and hot tub. We asked front desk for dinner recommendations and we received a piece of paper with a list to choose from. We chose dam grill and bar. Very good food & classy bar,not a tavern. We had a beautiful view of lake Powell dam. Just a heads up there are 2 best westerns in Page. This one is super nice with beautiful views so I recommend staying here.
Tina & Callista worked their tails off to serve an outstanding breakfast this morning! I was up early and ate early. Later after my family was awake I took them back downstairs to eat also. I bet these two ladies fed around 150 people and the food was great! Big shout out to these two wonderful people. Thanks for a great start to the day!
Everything at this hotel was excellent. The room was clean, spacious, beds comfortable, housekeeping cleans your room every day . Good free breakfast in the morning with lots of choices. Excellent view out back of hotel, has comfortable couches to sit outside and enjoy the view. Staff was helpful, knowledgeable, and friendly. Perfect score, highly recommend!!!!
Pros Cheap Generous breakfast with plenty of choice Cons The rooms obviously hadn't been fully cleaned. The most important areas like the bathroom looked to be clean but there was a heavy layer of dust on the sideboard, fittings and desk. I don't expect these to be deep cleaned after every guest but this must have been weeks worth. To be fair to the hotel, we didn't mention this at the time as I couldn't be bothered to move all our stuff but not great during COVID times!
I stayed here on a 9 day trip to Arizona. Page is one of the best places for things to see in Arizona. This hotel added to the incredible scenery. I spent 2 night here and saw all the main sights. Antelope canyon, Horseshoe bend, the dam,lees ferry, Navajo Bridge, and parts of Glen canyon. This hotel added to the splendor. The view from balcony is nice, the rooms are suitable, but the staff is what makes this place, everyone of them in all departments. The included breakfast is way above most hotels breakfast spread. I was impressed. This hotel is also centrally located to all sights. Stay nowhere else while in page. I pd like 85 a night. Well worth it! Hats off again to this hotel and staff
This was an OK stop before we headed to the Grand Canyon. The staff were pleasant and helpful and the only reason for an average rating. We were in a downstairs room and the ceiling was not insulated. We were kept up by the noisy upstairs family doing laps in the unit above mostly all night long until they checked out in the early morning. The shower was difficult to stand flat on, and slippery creating a potentially hazard for anyone with balance issues. Both issues were communicated to the property, insuring that they knew that the staff we encountered was great; however the property could use a little more TLC.
Booked rooms months ago asking for something on an upper floor. Of course once I got there there wasn't anything- but was a time of booking. Put on 1st floor in a handicapped person room. Felt like my reservation wasn't even looked T. Asked about and was told by a put off front desk person that there were no king rooms on upper floors?! Wow never heard of that. I have not had much luck with this chain. I won't be staying at a Best Western ever again. But the view was spectacular!
I can't say enough good things about the staff at this motel. They were always there to answer questions, especially Tina and Falene. They provided little extras to us that make this location above and beyond other motels we have stay'd in.
We had a lovely stay at this hotel in April 2022. Although you can no longer see the water in Lake Powell, the view of the cliffs/hills is beautiful. Sunsets were impressive. Hotel staff were all friendly, especially the staff at breakfast. Breakfast included hot, fresh scrambled eggs, potatoes and sausage. There was also someone there to make pancakes by request. One of the best hotel breakfasts since covid started. Another bonus was being able to open the window for the nice breeze to come in. Would highly recommend this hotel to others.
Visited Page for the first time and stayed at this hotel for 3 nights in room 237, which had views over the hillside toward the Glen Canyon Dam. The room was comfortable and clean, staff was very helpful and welcoming. There is a decent continental breakfast with specialty oatmeal and pancakes as well as other breakfast staples. Great location, is about a 10 to 15 minute drive to Lake Powell, 15 minute drive to Horseshoe Bend, 15 minutes to Antelope canyon and close to several restaurants options. Everything smelled of bleach, so seemed clean. The smell of bleach was a little strong, but you get use to it. If your coming back to the hotel later in the evening parking can be a little tough.
I'm very disappointed with this hotel who denied a refund for our room when we got Covid. They probably could of booked the room in the time it took to get a reply. We are planning to rebook our trip but will choose another hotel chain. We also had to cancel a Radisson Hotel who never hesitated to agree to refund.
The pool is closed I'm very disappointed. After hiking a long day in the canyon and going out to horseshoe Bend I wanted to cool off in a pool but it is closed. Other than that this is a comfortable big room. The view is weird I thought I would see a view of the lake which is indicative of the name of this hotel but I see no water outside my window
Great spot to land for 1 night. Needed a few upgrades in the room but the staff was very friendly and helpful. The breakfast had a lot to choose from and was very well kept and clean. There was a lot to do nearby as well.
Friendly service clean rooms, nice breakfast with pleasant staff. This hotel is conveniently close to touring adventures and lake activities. Highly recommend the Antelope Canyon tours or a boat ride on Lake Powell
Had a great stay at this hotel from start to finish. The service was great and very helpful with directions and recommendations to local attractions. The view is amazing at sunset and sunrise. The hot breakfast included was delicious with great service. Pedro, Falene and Callista should be recognized for their wonderful service they provided. 12/10 would stay again!
The reception ladies were superb. They wore masks as they are protecting us and themselves. Very courteous and efficient. The room is very clean: the beds, bathroom the non-carpet floor, parquet like (easy to clean and disinfect) is a plus. All is very good condition. They have free coffee in the room (Keurig machine). The TV is big and the desk has two levels. The WIFI is strong and did not disconnect overnight. The breakfast is decent with the usual (Scrambled eggs, sausage, potatoes,, oranges yoghurt, etc) . The breakfast area has a terrace overlooking the desert. Overall a great value.
Booked a room with a "lake view". Arrived and had a view of a tree and road. No lake. Asked at the front desk to reimburse me for the upgrade fee for the lake view. Receptionist said she couldn't do that and to email corporate. Not sure why there isn't a lake to see but if there isn't water due to drought, don't advertise a lake view. I am not sure the reason but am guessing that may be it. Room had a very odd window between the bathroom and sleeping area. Not sure of its purpose but what I can tell you is that when someone gets up in the middle of the night to use the bathroom, the minute they turn on the bathroom light, it shines directly into the room where everyone is sleeping. Woke everyone up. We then had to use the flashlight on our phone to use the bathroom. At least put a curtain on this failed out of place window. Only good thing was the breakfast, hence the two stars.
The view rooms at this hotel are worth the additional cost. There are also views from the pool area, breakfast patio and lobby patio. Breakfast was great with many options. The hotel was walking distance to restaurants and shops, and a 10 minute drive to Antelope Canyon and Horseshoe Bend. The staff were amazing and very friendly. We would stay here again!
We were greeted upon checkin in a very lackluster manner. Not impressed for an Elite Membership. When we got to the room, the top cover had a dirty spot on it and we requested another which came about an hour later. The breakfast was very good and the folks providing that service were exceptional. We liked the hard wood composite floors and the rooms were clean. The hot water did not work on Day 2 so no hot showers. Although they were busy as hell, this was the poorest BW experience we have had a quite awhile.
Christine, Pedro, Emily, Christine,Falene and Callista were over-the-top helpful and kind. The room was clean. Beds were perfect and the pillows were super comfy. Definitely recommend the breakfast sausage.
Hotel overall is near all the things you want to do in this area. Showers are a bit weak. But clean rooms and the staff was nice. Shout out specifically to the breakfast room team. They made my little guy's birthday request extra special. Pedro, Christine, Falene, and Callista. Thank all again !!!
Check in staff is slow and rude. They gave us a room the did not have privacy out of the window making it irrelevant that there was a view. They do not clean the room unless specifically asked and are rude about it. Breakfast is okay. Noise from kids running around upstairs until late. Most lasting memory was just how incredibly rude the check in staff/front desk was on three separate occasions.
Wonderful hotel! Staff is extremely friendly and helpful! Always a great sign when you can not check in early due to “ we are cleaning the rooms” and when you get the call and your room is ready, walk in to hotel and room and you can smell how fresh and clean the hotel is!! And find out that is comes with a buffet hot breakfast that is wonderful !! This hotel is amazing!! Thank you to Christine, Pedro, Falene and Calista for making our stay wonderful!! Page is a beautiful city with so much to offer.
The hotel was nicely situated with a great view and close to restaurants. Room was clean and comfortable. Staff were friendly, courteous and helpful. The breakfast was included daily and included a good selection. Just wish we would have had a room with a view otherwise we had a great stay.
Very nice place. Price was very reasonable. Breakfast was excellent and far better than many other hotels. I really appreciated that. Reason for the 4 stars was the air conditioner/heater. Unfortunately it made a variety of noises which made sleeping a little difficult. Despite that, i would still stay there again.
Loved having breakfast included in the room price. Good selection of items and fresh fruit. The front desk was very accommodating. Was traveling with another friend as they made sure to give us rooms next door to each other in a quiet area of the hotel. Wish we had more time to use some of the other amenities such as the pool. Would definitely recommend this hotel to my friends.
Had to postpone a previous trip due to Covid restriction, getting refunded by all hotels along the way except this one who issued me a voucher. Had to call to book again and got told voucher would apply, even though it would then expire just before the actual stay because it was valid at the time I called. During our actual stay, management refused to apply the voucher because it had expired and charged the employee who had applied it in their system. Also, swimming pool was closed and hot tub was disgustingly dirty.
The hotel is located near restaurants and has a great view from its deck. We enjoyed our rooms, and the hot breakfast was nice. The staff were friendly. It was a great value for the price. I would definitely stay here again.
We asked multiple times for a shared room with a door inbetween but the tv stand was so long that it blocked the joined doors and we were unable to open it. Also the front desk staff were rude and the manager was not a available. Also I was give a business card with the wrong contact information when I asked to speak with the manager about my complaint.
We had one night stay, enjoyed spa pool , breakfast in the morning and service was great. The Resturant's are very near by, The shopping center including Walmart is close by. Overall we were very satisfied with our stay and highly recommend based on our experience
This is a very central location in Page, close to many restaurants. It has a stunning view of Lake Powell. The beds were comfy, pillows a little too poofy for my taste. Good breakfast. Very clean. Somewhat noisy but everyone settled down pretty early.
The view and breakfast made it worth it! Although Lake Powell has very little water the view was still great. Breakfast had lots of options for everyone in the family. Was also very quiet and it was a central location.
We stayed on our way back from grand canyon. It was a fast check in even as busy as they were. It was clean and breakfast was great. Staff was nice and friendly. Fast checkout. Overall a good stay. We would stay here again on our way through.
We are on a family road trip and not looking for anything fancy and when we arrived the Hotel looked a bit older but clean. First night was ok. Second night was a nightmare. The walls are so thin in this hotel that you can hear people sneezing in the next room. They must know because they put up signs to be quiet after 10pm. The kids went to sleep and we were watching TV when the people next to us came back to their room around 10:30 and made so much noise the kids woke up. My husband yelled for them to be quiet but it took an additional few times for them to shut up. We all finally settle back down and more people come back and are even louder in the hall. It went south from there and the loudest person claimed to be the night manager. It totally ruined our day and made us exhausted for our planned excursions the next day. I would only recommend this place as a last resort or for people who can sleep with a lot of noise.
With our adult daughter we spent 4 nights in Page, AZ at the Best Western View with Lake Powell just prior to Thanksgiving Day in 2021. The room, the bathroom, and all the public areas were immaculately clean including the bed sheets and towels as well. The breakfast was excellent with great selection every day. People working at the hotel were very friendly and professional. About 30 minutes after checking out, I received a call from hospitality that they had found a little box in the room. I realized I had left my small jewelry box with my earrings in the bathroom. I was very grateful for the honesty of the hospitality workers and the notification. We went back, and after I signed a sheet that I received back my belongings I was reunited with my favorite earrings. Thank you very much!!!! We will be back and I am referring friends and family to the hotel when they are in Page.
Not a very friendly staff. If you want to be awakened by bathroom light shining in your face from the strange window placed in the wall then go here. The rooms are dated and stuffy. Soft bed, lumpy pillows.Breakfast average at best. There are better places for the same price.
Room was great-comfortable bed. Breakfast was awesome-lots of choices! I really liked the 'patio' where we could sit and read/enjoy the view of the dam and scenery. Staff seemed to go over and above. Would definitely recommend staying here if in Page, AZ. This place made our stay here even better!
Christine, falene, Callista, and especially Pedro we're great for Continental breakfast this morning! Pedro was very sweet, talkative, and friendly! Food was all very hot, many options, and everything was readily available.
Best Western is Very close to all the nearby places. Very good staff. Good view of lake powell. Very good Hot Breakfast with excellent service. All the amenities are exceptional. Internet is fast and fitness center is up to date. Overall a Great package.
Very clean, and every employee is very conscientious in regards to masking and keeping things spotless! Best part was during an amazing breakfast, Pedro (Christine) gave me many helpful tips for the best stops I should make ! I went on this trip solo and very last minute so his kindness was very much appreciated!
The staff was very welcoming, helpful and responsive. Rooms were clean and well equipped even though the hotel is not new. Breakfast had lots of good variety, and the area was kept very clean. We would definitely stay here again. It is close to lots of good hikes and scenery.
It looked good on the AD and the price was good for a great location. This hotel smelled as i entered and the guest room is old and dirty. I was very disappointed. There was a big stain on the blanket cover. Didn't want to sleep there. Towels were worn down. Worst -Best Western hotel ever. However, the breakfast was very good.
Room clean, if a little strange to have a cheeky peek-a-boo window from the bathroom to the bedroom. We really loved watching sunset from the heated spa! Breakfast was standard and just fine for a basic bite.
Upon check out i wanted to change the payment method, the front office was un able to do this. Also unwilling to help with this, did not want to call manager. Or assist, told me to leave the hotel. All of this as a Diamond select member, pls instruct staff better.
It was New Years Eve, we had an emergency and had to get a hotel room same day to drive back to Utah from Phoenix and needed a mid point to stop for the night. The price was so good and the rooms were even better. The establishment was clean and friendly.
Very shabby looking hotel , needs updating . Staff is friendly and location is good . Breakfast is below standard and very old baked goods and there are non refills on the Buffet . Staff is clearly overworked and unable to refi the breakfast items .
Great location to stay to take in many of the local site seeing opportunities such as Antelope Canyon, Lake Powell, and Horseshoe Bend. Also close to several opportunities in Utah. The Bird House, and Stromboli's Italian Restaurant are great places to eat.
Employees are top notch and very welcoming. From check in to check out the stay was great. Exceptionally clean and the breakfast was wonderful. A special thank you to Pedro for recommendations and helpful tips. Thank you!
I have tried to check-in hotel around 5PM with family. They have give me room adjcent to lobby and having hotel public balcony inside room. I have requested to change room. They were not allowing change in room, asked to wait for 3-4 hours to change room. If you have to change room, you cannot check-in current room. It was difficult to wait for 3-4 hour to wait with family without room. I have requested for canecellation of booking never aggreed. Male receptioist (Traveris) was so rude for any kind of support. His response very rude, never seen behaviour like this. Requested to see manager and never happened. After waiting for half hour, offered me an lower end room without any price adjustement. After an lot of fighiting with male receptinist, finally lady receptionist helped to check-in different room. Better to stay away from it.
We choose the hotel for the location an view but it is very simple and basic. Bathrooms are ok. The only good thing was the breakfast. We had to ask for more towels, tv basic channels, coffee during breakfast was horrible.
Internet has no connection so we were internetless that night. The hotel is cheap but guests not deserve the pain of bed bugs. You can stay if you do not mind the two aspects I mentioned. I would not stay.
5 day vacation started out with 2 days of flight cancellations and delays. This lead us having to cancel our first day at another hotel along with car rental & a couple other reservations as well as our second day at Best Western View of Lake Powell. Every hotel and reservation we booked gave us a refund, no questions asked or provided proof. Best Western asked for proof so I provided text screen shots from the airlines and emails and was told I would be contacted in a 2-3 business days. It took over a month to finally hear from anyone. I called once a week because I didn't want to be annoying calling everyday. The front desk lied to me saying Min Wang is the General Manager and is the only one who could approve my refund. After not hearing from her or anyone I asked if I could contact someone above her. The front desk told me no, that she was the owner as well and no one was above her. After several emails to Min, I FINALLY received an email saying that it wasn't her fault, that someone above her denied my request and it was out of her hands. And when I said her front desk said she was the owner, she denied that as well. I don't know what to believe. For someone who has worked in the hotel business and has friends who manage hotels, they could have made it right with several options. After I replied to her response, she put a fake auto reply saying she was out of the office for the next week. Unprofessional. I am rebooking my trip but will never book with them or any Best Western.
Our entire stay was pleasant. From the hotel lobby to our room is very clean. Delicious breakfast was served. The front desk staff has excellent customer service. What we like the most was our bed was clean and comfortable. Microwave and coffee was available. Thank you BW!
We were in Page to take a tour of Antelope Canyon. The hotel looks a little older on the outside but has been updated inside. Room was clean, beds comfortable. We had the best free breakfast we have had since before the pandemic. Hot foods, lots of choices. Checkin was quick, hostess at the breakfast was very friendly.
Couldn't be happier with this place! Staff was excellent and location was perfect. Appreciated the 10pm noise curfew (put in place to be respectful of guests). Would definitely stay here again and would 100% recommend this place to anyone!
We enjoyed our stay. The hotel was ideally situated and the views were gorgeous. Our room, bed, and pillows were comfortable. The shower was spacious. The towels had clearly been cleaned/starched too many times as they were scratchy. The staff was friendly and welcoming. The free breakfast had a large variety of options and was a tasty start to the day.
Outstanding hotel located in downtown Page.rooms were spacious and clean hotel staff was excellent and helpful has a pool and sauna, plus a small gym. Breakfast is provided and it was delicious. Wide choice of eggs sausage and bacon. Oatmeal with toppings and cold cereal as well. Highly recommend this place.
This Best Western hotel in Sedona is an excellent value. It has excellent onsite parking even for larger vehicles, which seems scarce in Sedona. the staff was very welcoming and I always felt like a was a valued guest. Our room over looked a grass plaza with picture perfect views of the surrounding mountains. they have an excellent breakfast with scrambles eggs, sausage and breads. The rooms were very nicely appointed and a peaceful escape from the bustle of Sedona. The hotel is also conveniently located to shopping and the restaurants.
Very clean, beautiful decor, and amazing breakfast. Balconies overlook the golf course, pool, and hot tub. Highly recommend, just wish our lake view room had a view of the lake since that's why I chose this hotel. Ok customer service. Will most likely stay again in the future.
Staff was super helpful and went out of the way to notify us of an item we had left in our room after checkout. Complimentary breakfast was very good, great rooms and even greater viewed from this hotel. Had a great stay, all of it at a very attractive rate.
The exterior of this hotel is deceiving. I was pleasantly surprised to find a renovated interior and pleasant room. It is not opulent, it is a mid priced hotel after all, but it was clean and bright. The breakfast has plenty of food options, both hot and cold. The hotel is well situated and easy to find. The best part: a view of the mountains and a glimpse of Lake Powell from our room
Beware the rooms on the first floor. Little do you know, breakfast is served on the first floor and guests will begin screaming down the hallway at 5AM and won't stop past 8AM. Oh, you wanted to sleep? Too bad, says the staff. When we complained to the front desk, all we got was a "sorry" with no solution. This is completely unacceptable and honestly ridiculous as it shouldn't be too much to ask that we not be awoken by other guests at such an hour with no assistance from management. Nothing but disrespect as we try to get a good nights sleep on vacation.
My first stay in Page,Az was perfect ! Our room was clean and Yes, the view was amazing ! 2 staff members were worth mention : Falene and Pedro were so accommodating and customer friendly. They worked downstairs during breakfast and I just wanted to Thank Them for all they have had to endure during this past year of hardship upon The Navajo Nation ! I recommend this property, as I would have a hard time staying anywhere else in Page !!!!
Just had a quick one night stay here, but was very impressed. First of all, the front desk staff were both helpful and friendly, going out of their way to make check in fast and easy. They made a great impression! The room was nice, clean, and comfortable. Free breakfast buffet was good too. The location was also great, right off the highway, but also close to plenty of places to eat. I would definitely recommend this place!
$200+ stay I would expect the place to be brand new. The rooms are very poorly decorated, the sheets are stained, the cable tv loses signal every 4 mins. The breakfast though is pretty sub par but compare to most bfast being served because of covid this one is a little better.
I have stayed here before and booked it again when I knew I was going to be in the area. The location is beautiful and the view is amazing. The staff is professional, friendly and helpful. The included breakfast offered a large variety of foods, drinks and breads. The beds were amazingly comfortable.
We had a great stay! So affordable and that does not mean "cheap" Great breakfast (included) The staff were friendly and helpful. There is no real "view" of Lake Powell...water levels are low. The location is well situated to see all the top sites. Horse Shoe Bend, Glen Canyon Dam, Wahweap Overlook with a great view of Lake Powell. Canyon X for a slot tour...Have fun!!
The view and room was very nice and a great rate. The included breakfast exceeded our expectations and the Hostess Falene was cheerful. Pedro and Tina were helpful and pleasant. The food was great and quite a variety. Thank you to all who made our stay enjoyable.
Wonderful hotel. I will stay here again. Hotel sparkled inside and out. All employees were very cheerful and helpful. Rooms were clean and comfortable. Breakfast buffet was fresh, nutritious, and very flavorful. Outdoor pool was very inviting
First ….the good. You are in Page Arizona! You are likely visiting because of the three attractions, Lake Powell, Horseshoe Bend and Antelope Canyon and this hotel is very conveniently situated basically equal distant from all three. The breakfast staff, including Pedro, Tina, and Falene at the hotel, were very friendly and accommodating and the breakfast buffet was very nice. As seasoned travelers who have frequented the Best Western chain over time as well as multiple other hotels, we were very disappointed with our check-in process. The greeting we received was unfriendly, unkind and certainly not welcoming. As road weary tourists driving for hours to arrive at the hotel, we hoped for something more than we received. The front desk individual we dealt with almost seemed put out by our presence and dismissive. After being told that it could be hours before our room was ready, we checked our luggage and drove to Walmart only to get a call 15 minutes later that our room was ready. Below is a picture of our “ready” room. Requested directions were handled in a curt fashion and the list of recommended restaurants close by didn't even include the really good fine dining restaurant , The Rim View, which will be very positively reviewed separately,located basically in their parking lot. The reader is invited to look back on any other reviews we have left, lest it is felt that we are routinely complainers. We thought long and hard about these words and felt that it was necessary to share this experience for others. The check in process matters and sets the tone for the entire stay however short or trivial. With only a handful of thousand population, this small community has over 30 hotels. There is even a Best Western Plus basically across the street. Fortunately the other four hotels we stayed at during our trip left us with a much better taste in our mouth.
We are still trying to understand how the best night we had do far was one of tge cheapest too. This hotel had exceeded our expectations it was so accommodating, clean and had great breakfast too. Wevwill choose BW more often in the future.
Katrina checked us in and is kindest most helpful person. She gave us great recommendations for things to do and places to eat. The hotel room and bathroom was clean. The lobby smelled so nice and was consistently being cleaned. The pillows were really hard but the bed was comfy. The breakfast was average but Katrina made sure everyone was wearing masks and gloves when serving themselves. Made me feel comfortable when eating in a group setting.
We were very pleased with our recent stay here. The room was nice & modern. The staff interactions that I had were pleasant. The breakfast buffet had a nice selection, but I would have preferred it to be less of a buffet & more of a staff handled brown bag service in the midst of Covid. No issues at all!
I was quite impressed overall with this Best Western Hotel. I spent three nights at this hotel as part of a six day vacation through portions of the Southwest. My third floor room had a panoramic view of the Glen Canyon Dam Bridge and the surrounding vistas. The hotel was very clean and well maintained with ample parking. It's situated just above the trailhead to the City of Page's scenic Rim Trail. The public areas such as the pool/spa and second and third floor balconies were accessible and relaxing. I appreciated the complementary breakfast service with hot and cold meal offerings. There were only a few minor issues. One day, housekeeping didn't place fresh washcloths in the bathroom, so I had to request some and was only given one. The other issue concerned the check out experience. The front desk staff appeared to be dismissive and did not provide me with my folio. I had to call to request a copy of my folio several hours later, which was forwarded by email. Overall, this hotel was an excellent value for the amenities, service and location.
The room we had was clean and had everything we needed. The small refrigerator and microwave were nice to have. The breakfast variety was good, especially for the level of hotel. The location was worse than for exploring the activities in the area and the BBQ place in town is not to be missed. Every single employee was nice and friendly. I know so many hotels are short staffed but I never felt that during iur
This hotel was wonderful especially the breakfast staff! Bill, Falene, Christine and Pedro were helpful and so friendly during breakfast Pedro spent time with us each morning talking about places to see in the area. We appreciated his taking the time to give us a local's perspective for our travel destinations. Probably the best breakfast we've ever had at a hotel.
My husband has lactose intolerance so he couldn't eat most of the provided breakfast. However, their staff, particularly Falene, Tina, and Pedro, were very helpful. They gave us alternative options and allowed my husband to pack his share so he can eat later in the day as we continue to explore the many beautiful sites in the area.
We spent one night at this lovely hotel a few months ago while visiting. Hotel staff were very accommodating and friendly. We were greeted on arrival and had no problems checking in early afternoon. There is a cozy main lobby where coffee, tea, and water are available with plenty of indoor or outdoor seats to see the view. The room was clean and quiet. Breakfast was delicious and the space offered photo opportunities. Shoutout to Pedro for chatting with my fiancé and I during our stay and sharing recommendations. Would highly recommend this location to anyone passing by!
I spent three nights here recently and had a wonderful time!! Everyone was so kind - especially Falene! She was amazing. She was so welcoming and gave me such good recommendations on things to do in the area. And she taught me how to use the pancake machine. That's right - they have a pancake machine at breakfast. My room was lovely, the view was great, the pool was awesome, and the great breakfast was a total surprise. The entire building was spotless and Covid protocols were being carefully followed. The value was excellent. But the people were the best part. I highly recommend staying here.
Overnight stay after long road trip. Great value. Lovely location and views. The staff from check-in to housekeeping and breakfast crew were superb. The included hot breakfast buffet with varied offerings was nicely done and much appreciated. Friendly, efficient, and appropriately health conscious about Covid management. The room was clean & comfortable with nice amenities. Have been long-term patrons of another hotel group but, based on this experience, we will be considering Best Western for future travel. ESPECIALLY THIS ONE!
This Hotel is an Excellent Deal! I booked this reservation based upon the great rate and the location. I felt some degree of comfort with the excellent reviews of this property , and I was not disappointed. The Hotel is Very Clean, Quiet and well-maintained. The staff was very friendly and professional. The excellent view and the super breakfast buffet were icing on the cake. The full service breakfast was excellent and a great value (a throw-back to pre-Covid days). The breakfast staff was very friendly and efficient. If you enjoy swimming, the swimming pool is quite nice for a property of this size and has a resort-like feel. Overall, highly recommended.
Though I was only there for a night. The front desk people were courteous. Any employee I came in contact with was pleasant. The location was great. The views were very good. I didn't use the ementies dues to me having an early tour and having to get there. Breakfast starts at 6:30.
Amazing time in page! We don't want to go home. So much to see, so much to do. Everyone at the BW with the view were amazing. They went super out of their way to make us feel at home and as if we were part of page. HUGE shout out to Bill, Falene and the one and only Pedro. Met Pedro on our first morning here and he was super friendly and informative. Felt like we knew each other a long time even though we just met. Pedro sent us on some amazing local adventures and honestly if it wasn't for him we would have never found some of the iconic spots he sent us to. Best western with the view is lucky to have such a dedicated and loyal staff. They went above and beyond and surpassed any expectations I may have had. Honestly one of the warmest, friendliest , down to earth hotel Iv ever been to. Everything was clean. Breakfast was awesome. We will be back Love Bryan and Ashley
We very much enjoyed our 2 night stay with 2 other couples. Everything was top notch, clean, staff were friendly and helpful and hotel didn't have that 'tired' look that many get. When we booked they said they were doing continental breakfasts due to covid but when we stayed we were pleasantly surprised that they were no serving a beautiful hot buffet breakfast. Lovely. All day coffee & tea in hotel foyer was also much appreciated as was the variety of enticing indoor and outdoor seating options for mingling with friends. Only word of warning for those counting on a "heated" swimming pool: they advertise that this is the case but that is a stretch. Our stay was during sunny August but the pool was too cold for me to get fully immersed. However I did enjoy the hot tub. Other braver souls though, were swimming but "heated" I think means by the sun only (if you're lucky). Overall a great stay and we will surely return with more friends.
Called Best Western last minute after a bad experience at another place across the street. The staff here was so accommodating. Our concern about cleanliness, plugs for our phones, quiet accommodations were allayed. We were provided an outstanding room, very clean, quiet and included an amazing buffet breakfast. Would stay here again anytime. This place is a great representation of Best Western and I plan to use Best Western again wherever I travel.
Really enjoyed the beautiful view, convenience to sights and well appointed. It was our first hotel on a recent trip and no one else measured up. The breakfast was great and all the staff friendly and helpful. And it was the least expensive!
Thoroughly enjoyed our stay here! The rooms were very clean and comfortable. Hotel location was great. It's near all the tour companies, a grocery store, gas stations and restaurants. The breakfast was surprisingly very good, which provided a variety of foods. The view of Lake Powell and the surrounding area during sunset was gorgeous. Equally important, the staff were all very welcoming to us such as Pedro, Tina, Bill and Falene. Special thanks to Pedro, who was very helpful and knowledgeable of the beautiful gems of the Navajo land. We were absolutely grateful to have met him. Highly recommend staying here if you're visiting Page.
This motel truly does have a view of Lake Powell--from all the rooms on the back side. It was a lovely view with not much of anything to obscure it. The lobby is very attractive. The pool is nice sized and there is currently a limit on how many can use it at the same time. The room was clean and good sized--a nice refrigerator, microwave, coffee maker, table that can be pulled out, stools, office chair, easy chair and spacious bathroom and shower. The staff were very courteous and helpful and we were thankful that they observed a conservative protocol for Covid-19. The breakfast was great--scrambled eggs, hash browns, made-to-order pancakes, along with hot oatmeal and many toppings. Lots of fruit, juice, and other items that you would expect at a breakfast buffet. The number of people allowed in each of the dining areas was limited (covid-19 protocol.) All in all, we were very pleased and would happily stay there again.
We stayed here for two nights on our honeymoon. The room was clean and comfortable. Everyone was nice! We enjoyed getting to know The Falene team- Tina, Bill, and Pedro at breakfast. Especially Pedro gave great recommendations for activities and sites to see not only in this area but on our way to the Grand Canyon also. We would definitely stay here again!!
The hotel is well presented, clean in appearance with a caring staff. The breakfast was very good with variety. Much better than expected given the concerns of the COVID flu; but then again BW has always offered value for what it costs.
Fairly new, hotel with a good vibe. Full capacity. Great, I mean the best giveaway breakfast you will find. Quiet and clean throughout. Hotel staff...Falene, Bill, Tina, Pedro were wonderful. I sure it took more than them to pull this off, but those are the names I could get. All the best to Best Western View!
Our Lake View room looked out over the parking lot, and the receptionist was snotty about it. There were no toiletries in the bathroom when we arrived. With the exception of the lobby, which makes a great first impression, the place is dated - especially the rooms (or ours, at least). And the AC sounded like a truck.
We arrived about 3 hours early and they were able to accommodate us with our room being ready. The pool views are stunning, and the staff was very friendly. I especially appreciated the breakfast staff, Tina, Bill, Pedro, and Falene. They were genuinely excited to be working and made us feel special. Highly recommend.
I usually do not write one star reviews but for what happened I would give the Best Western View of Lake Powell Hotel 0 stars if I could. I booked a room online for November 5th, check out the 6th, I filled in all of my info on the website. Name, email etc. so then I decided to take a more expensive room and click on it, well what their booking engine does is reset the date to todays date without informing you that at the top of the page that date changed. You click confirm and they will send you a conformation for todays date. When I noticed the date being changed I called the front desk to ask if they can change the date to the original date that I entered which was November 5th. I was told that no we cannot do that because you booked for today and we have a 24 hour cancellation policy and they will charge me for today but I could also book for November 5th and be charged for that. YOU GUYS, THIS IS HOW GANGSTERS WORK. Plain and simple rip off. If you get Toni (she is female and not a guy) on the phone (front desk) HANG UP and book somewhere else. I run a touring company and I book a lot of hotels for my overnight tours but this I have never experienced before. Last time I will book with Best Western. You just lost one of your good customers Chris
They made an error with my reservation one day extra with booking and the customer service representative said they will be able to fix it two days before we check out, upon checking in the hotel I informed the front desk lady and they can't do anything about it was too late, call customer service and good luck with getting anything. I called customer service and they said the hotel can fix it and they will transfer me to guest relations, long long wait time, and nothing was done. Basically getting the runaround. Extremely disappointed that we paid for an extra day for a room that they made the mistake to begin with.
Bad customer svc. Bedsheets had stains. Housekeeping brought up sheets for us to change, fridge leaked all over the floor, it was not fixed, leaked all night. Air conditioner was very low, the room was warm. We reported but nothing done
Travelled with our 2 kids (7&8). Our room and some areas of the hotel are in need of TLC. At first our room was very dusty, and my first experience was not pleasant, but the situation was solved. They provide a hot breakfast every morning and have an outdoor small pool and hot tub. The hotel has a nice common used balcony with nice views and offer an all day coffee/tea station for guess. This hotel AC worked great, the room was clean once during our 3 night stays. The hotel provided with good home base to explore Zion, Bryce, and the North Canyon Rim during day trips. I am not sure if I will return to this hotel, if I find a comparable price at other newer hotel. I want to highlight the breakfast staff for their friendly service.
The view over the lake is beautiful. The Breakfast Buffet was outstanding. The rooms are clean and the decoration shows the beauty of the area. The Internet is slow, but that's a main problem in the area.
Middle of the road hotel in good location if you're visiting Lake Powell. Some employees made the stay more memorable. Falene was really great during breakfast. She was pleasant, attentive and kept everything running very smoothly. She even offered to make us a trail mix for the road.
I booked 2 nights in lake view room, our experience was so bad , first night, the air condition was not working well , we thought maybe because it was facing west, lots of sun in the afternoon, also I was bite by the bed bug, next day , my legs were so itch and I did not tell the front desk , because I did not see the bed bug, but next night on 14th, my husband actually saw the big bed bugs moved around in one of our bed and then I knew my legs was bite by the bed bug, that night, the air condition was totally broke, we felt like stay in steam sauna room, then I came down to the front desk, the guy came up, he checked , he even said , he felt like Sauna room and it was broke, good thing he changed our room from 343 to 330, we moved to the room which is facing the parking lot, we went home today and I spent over 5 hours to sanitized all our luggages, I have to washed all our clothes in hot water and clean all surface with bleach, I am still traumatize, I want all my money back for this bad experience and inconvenience
The view from the back of the hotel was nice. There were signs requiring hotel guests to wear masks in the lobby but I was disappointed to see staff not wearing masks. I am vaccinated but was happy to oblige with the rules but I feel that staff should keep it consistent. Didn't have basic essentials for guests who forgot items and tried to tell me to walk up the road to the gas station. As a young female traveler I can't imagine that would've been safe. Wifi is slow too.
We stayed two nights here in May. Had we only stayed one night this would be a two star review, but the second night was better. The main complaint the first night was the paper thin walls. We could hear conversations of the people in the adjoining room. They weren't loud, it was just super easy to hear. We asked the next morning if we could change rooms to one that was a little quieter. The lady at the desk said sure, but we would have to check out for at least five hours. We said no thanks. The room had a window from the bathroom right over the bed. So going to the bathroom in the night meant flooding the room with light. The toilet was wobbly and the in-room coffee machine took a trip to the front desk and a call to maintenance to learn the trick to get it to actually work (overfill the “fill to here” line). There's a sign at the front desk that basically says don't expect the internet to work and it was accurate. To be fair, this doesn't appear to be a hotel problem so much as a Page problem. A frustrating first night, for sure. The second night there was no one in the room next to us so it wasn't hard to sleep. We got used to the annoying bits and realized the hotel was clean, all the people were friendly, and the breakfast was pretty good. I wouldn't recommend that you stay away from this place, just manage your expectations as you go. If you're a sound sleeper and don't mind some unnecessary inconveniences then this is a great location.
Stayed here while on vacation in northern Arizona. Very nice hotel. We had no problem with the room. Clean, comfortable and everything in working order. The hotel might be a bit older but the room appeared to have been renovated not too long ago. The hotel had almost a resort feel to it. Great view from the pool area. The breakfast was excellent for what we paid: eggs, sausage, hash browns, pancakes, yogurt and all the other normal options. The price was very good. The service was friendly. We would stay again if in the area.
Asked for a top floor and got it overlooking partial golf course and part of town. I would give the room a 5 and the outside of the hotel a 4. No carpet which was nice and built in light in electrical outlet for bath light at night.. Nice room and good breakfast. Would recommend.
Great location for driving from Phoenix to Zion. This hotel is very clean and well run. Our room has two queens which were comfortable, extra pillows, bedside lights and outlets. A large picture window with gorgeous views. The bathroom had adequate toiletries and lots of towels. The lobby area has a small business center and 24 hour coffee and tea. There is a balcony with lots of seating areas and that same great view toward Lake Powell. Breakfast is served on the lower level. Indoor and a few outdoor tables overlooking the pool area and the same great views. There is a buffet of eggs, potatoes, sausage, oatmeal with many toppings, yogurt, multiple breads and muffins, fruit, cold cereal, juice. The kitchen could not have been friendlier. I am happy to give a shout out to Tina, Pedro, and Falene. For the price which is half of what we're paying in Utah it is an excellent choice. Also breakfast starts at 630 which is good because it's 730 in Utah.
This is an excellent location that offers many necessary stops for the traveler. I found our room to be well appointed and clean. Absent is the musty stale odor in the room. Negative points would be burned out bulbs over the bath vanity and the broken sink basin. Overall appearance of the building isvery clean and well kept. BREAKFAST IS OUTSTANDING!!!!! On site dining with a large variety of hot and cold items.
We stayed at best western view of lake powell in May 2021. Room was on 3rd floor with view of the dam and surrounding area. Excellent view. Loved that their balcony for the hotel faced the views. Pool was clean and refreshing. Rooms were very nice and clean. Excellent breakfast and staff very friendly and helpful. I would like to personally thank Pedro, tuna and Falkner for their kindness. HIGHLY recommended this hotel.
Did some on the fly reservations and they turned out to be a terrific decision. Hotel is clean and has a great view, but what really stands out is the staff. When we found out we were going to be much later than expected I called the front desk to hold our room, staff was very courteous then, at check in the same, breakfast both days the same, people encountered throughout our stay all were that way. Definitely recommend booking therebif in the area.
The check-in process was horrible. We arrived at 2:30pm and were told that no rooms were available until 4:00pm. However, we watched many people check-in and were given rooms while we waited. We were given no explanation for our delay although we suspect it was because we booked on Booking.com instead of direct. That is no way to treat customers. We also could not get the hotel to use the sun shade on the back patio because they said the owner refused since it sometimes gets windy. We suffered the sun many times during our stay but it never was windy. Another example of how customers are not treated properly. The pool and jacuzzi were not open even though they were at all other hotels we stayed in Nevada, Utah and Arizona over the past 3 weeks (so COVID is no excuse especially for those of us vaccinated). Everything else was good and especially the breakfast and crew that worked there. They were terrific.
excellent location and very clean hotel. The staff were beyond expectation. The service is super. Parking is very coinvent and very close to Horseshoe bend. Location was great , nearer to restaurants.
What it made the biggest difference was the breakfast and the excellent customer service provide by the crew serving it. Kudos to Falene for making our day, she should be working at the front desk receiving customers. Front desk clerk needs to be replaced with someone with better personality and better customer service. Rooms clean excellent patio to see the sunset, pool was close a big dissatisfaction since we were riding motorcycles and we were looking for a place with pool to refresh our selfs. They should listed pool close.
Our family was traveling through Page to Mesa and stopped for the night! The hotel was immaculate and our rooms were very clean and nice. We were able to have adjoining rooms which was fun! The breakfast was hot and delicious. Tina, Bill, and Pedro were our servers at breakfast and they were excellent! Very friendly and nice. A great place to stay!
Great staff . Nice , clean and spacious rooms . Very good breakfast considering the pandemic limitations. Easy access to the Lake and to the Horse Shoe Bend site . Also close to the town . Would definitely go back to that hotel whenever being in Page .
This hotel is clean, comfortable, relatively quiet, and has a great view of the rim of Glen Canyon and the dam. Sunset on the patio was awesome. The free, hot breakfast was one of the best, as far as hotel breakfasts go, we have had. A large variety of breakfast items were offered. The staff was friendly and were going to great measures to keep the meal hot AND safe. The only complaint I have is that the name is a misnomer. You cannot see Lake Powell. I think this is due to the lack of water in the lake itself.
Much better than my stay in Flagstaff for half the price. Pedro, Falene, and Christine all made a very excellent breakfast and we're super nice and welcoming. I would definitely stay here again, great experience.
This was the worst stay. Hot tub is NOT year round.All other pools and hot tub in town are open so had nothing to do with covid. If it did then post it online. Rooms nasty. Front desk lady's are mean.
This property has been remodeled and appears to be brand new though I believe it's been around for awhile. We appreciated the hot breakfast buffet in a very nice room with outside seating available. The bedroom is nicely done and they used wood like flooring rather than carpet which felt more sanitary. The staff members were all very friendly!
Great location. Best Best Western I have ever been to. Amazing staff. We have been on a road trip for 10 days, stayed at a few other Best Westerns none have even come close to this hotel! Very clean and modern compared to others we have stayed in. The staff went above and beyond to make this a perfect trip! The free daily breakfast was amazing! Pedro, the cook made the best eggs! Most hotels serve runny mushy eggs. These were perfect. I was amazed how good the food was. Tina and Falene were exceptional. Very kind! They made sure everything was perfect. Everything was neat and clean not like most breakfasts we have been having in our recent hotel stays. They accidentally missed cleaning our room and we didn't return until after 6pm. Jancita quickly came to our room and went above and beyond to make things right. She was quick and very kind . Also, Travis from the front desk was very accommodating. He went out of his way when he was busy multitasking to make sure we had everything we needed to enjoy our stay!
This hotel has many great amenities, is clean, and has a beautiful view of Lake Powell. To top it off, Bill Pedro is an incredible chef who contributed to a top notch free breakfast in the morning. I would definitely recommend staying here!
This hotel is a hidden gem. I have traveled over 20 years for business and at one point had 90% travel. This is a well decorated, very clean hotel. Their breakfast is amazing and you can sit outside and view the Lake. I very much appreciate their adherence to CDC guidelines for Covid. You will be pleased and save money for other adventures during your travels. I highly recommend.
We stayed at this hotel for two nights and we had a fantastic experience. Free breakfast was a nice perk. Beds were great and coffee machine and fridge, large shower. Also Pedro and bill were very helpful and gave us all the tips and trails to go check out! Thank you
We are in an extended trip and this hotel was tops!!! Dominica at the front desk is very efficient and accommodating. The breakfast buffet was good and offer gluten free options. The staff knew what was gluten free and were very helpful. The location is great. Near the main roads, plenty of restaurants and a beautiful view!!! Highly recommend!
We loved the staff. Dominica at the front desk was very helpful in accommodating an early check in and lunch suggestions. The breakfast staff were amazing. Pedro took time to give us some travel hints as he kept an eye out to ensure the food selections stayed full. Falene
Staff was friendly and helpful, knew where to send us around town for meals, cleaned and sanitized tables at breakfast immediately after people left. We had a nice view room overlooking the golf course and a little bit of Lake Powell. We wanted to check in early, so front desk took our number and called us when our rooms were ready. Overall a very pleasing, low-key experience. Thank you to Pedro, Tina, and Falene.
This hotel is AMAZING. The staff is so nice and professional that I wish I could live here forever. Rooms are so clean. I got best in class customer service, microwave, fridge and amazing view. There is a Walmart just 6 minutes away and super close to the antelope canyon, horseshoe and other attractions.
This is right at the top of the hill in town on the nearside to Wahweap. The location is great. The property was full during COVID and they handled the rush well. The room layout is supreme even though the rooms are not large, one wouldn't notice. Every part of space is well used. Beds were comfortable. Rooms were quiet despite the full census.
We stayed here two nights, on a weekend. We had a room with a view of the Glen Canyon and Colorado River. We were pleasantly surprised with the quality of the food at breakfast. The crew kept the food items refreshed, and cleaned the tables after guests left. (There were many people having breakfast at the same time that we were) Falene, in the breakfast room was especially attentive. One evening, we took our adult beverage out to the patio and played cards until sunset.
We stayed at this hotel a few years ago and sought it out again as we traveled through Page. It is one on the best values and most pleasant accommodations we have experienced for the cost. The facility was extremely well kept, the room was spacious, well appointed and attention to cleanliness was evident. The staff were all wearing protective masks and masks were required of guests. Staff was extremely warm, receptive and helpful. In the age of covid it was a nice surprise to be provided an excellent breakfast options with social distancing possible and again, attention to health concerns was evident. The view from the breakfast area and bar are an added bonus. I can't wait to return again when the pandemic is over and we can spend a more leisurely time there.
The hotel is nothing like the pictures posted. It's a very outdated, smelly property with popcorn ceiling and Clorox/dust smell all over. The first room we checked into had an air conditioner wailing like a coyote on a wild night. Once we changed the rooms the noise level was better but we couldn't sleep all night because the room was so dusty/chemical that we couldn't breathe. We left as soon as the sun hit the hills.
Incredible value! The views from my room were unforgettable. Ask the concierge staff for recommendations because they have good ones. Rooms are nice, and all amenities were fully functional. 10/10 would recommend.
the staff were extremely friendly , made you feel welcome. hotel was very clean . they had a nice brown bag breakfast because of covid . would definitely stay here again. the staff even gave us directions to some of the best eating places in page,also gave us suggestions of local sites to see .
The hotel was in a convention location. It was quiet and clean. The beds were comfortable. The grab and go breakfast was OK...after three mornings of the same thing though it got old. The water pressure in the sinks and shower was lacking. The vanity was really high and hard for the shorter people to use. The adjoining room doors could not be opened because the furniture was too big and blocking it. The staff all weekend was so nice and friendly. They helped with anything. The lady at checkout was nasty and rude.
Beds were comfortable, exercise facility was acceptable. Great views of the dam. Breakfast grab and go A little to be desired, but not bad. I mean heck what do you expect. The hot tub was open but we didn't make it in because it didn't open until 9 AM. Would return!
Great room for the price! Nice clean place. We just happened upon this town and room. Cool drive getting in to town with cool sights not too far away. COVID threw a couple curve balls but overall it was a great experience.
Having stayed at other hotels in Page in the past, I was pleasantly surprised and happy to have stayed at this Best Western. Hotel had a convenient location to US-89 and was near local shops and restaurants. Covid-19 precautions were taken (expect a lackluster breakfast), but for the price I really can't complain. I would stay here again the next time I'm in the area.
Should have been a lovely visit - lovely hotel with great views. Front desk guy was really nice and checked us in quickly. This was not our typical BW visit. When we returned from visiting national monuments at night, we had a man sleeping in front of our door (later, at 4 am, we learned his name was Nelson). The front desk worker was waking him up as we entered our rooms - I believe he must have been related to her? He was either drunk, on drugs or disabled, it was difficult to tell. At 4 am, someone was banging on our kids door (we had two rooms and opened the doors between them). This same man was banging on the door asking for someone, said his name was Nelson, and he scared all of us! It was a very unpleasant and unsafe feeling stay.
The view isn't exactly a seller but the staff and cleanliness is what would bring me back. They were so nice upon check in and check out. Check in he personally recommended some restaurants which was nice. King bed was very firm and pillows were nice. Toilet is so low to ground and tiny. Would recommend based on cleanliness and quietness.
I really enjoyed my one night here. Very nice property and walking distance to several restaurants. I wish I'd had more time to explore the area. Opted for a room with a view of the lake. The view was awesome, I believe I could see a sliver of a lake down there, but it was fine. Travis at the front desk was exceptional. Very informative and welcoming. The grab and go breakfast/snack option was adequate, nothing fancy but these days I'm happy to be able to get anything!
Spent three nights here and could not believe the value. Updated room with a view and breakfast for that price! Appreciated the in-room fridge and rolling table for in-room happy hours and dinner. Staff was super helpful in all regards. Page is big enough to have sufficient restaurants, etc; but not big enough to be overwhelming. Highly recommend this hotel!
My friend and I stayed at this hotel in November 2020. You can tell this hotel is an older hotel that has fairly recently been remodeled. The layout of the hotel is a little funky, especially on the first floor (which is basically a one-side exposed basement). Our room was spacious and the view off the balcony was great. We enjoyed having a fridge and microwave in our room. The beds weren't super comfortable and the A/C kind of struggled, but we also like our room to be an ice box...if we hadn't been on the ground floor, we probably would have slept with a window open. The hotel was an amazing price so definitely can't complain about that! The very limited interaction we had with staff was nice and everyone was friendly. The location was fantastic for activities in Lake Powell and for seeing Horseshoe Bend! We could even see Glen Canyon Dam off our balcony. Would probably stay here again because of the price, and would probably recommend it to friends! We were on a budget vacation and this hotel definitely met our needs!
The hotel is perfectly situated in every direction. Great view! The veranda is a good place to hangout while you and your friends can enjoy the sunset view. Also, perfect place to view the horizon at night.
You absolutely cannot sleep on these old worn out mattresses!! The front desk employees were very kind and tried to help us but short of buying all new mattresses for this property there wasn't anything they could have done!!
Everything was above and beyond. Location was amazing, view from the balcony was amazing, very very affordable for everything we were given. If you're ever in page, this is the place to stay. Minutes from horseshoe and antelope
I would recommend this hotel to anyone. The beds were comfortable. The breakfast in the morning was bagged, but good choices. The view from the back of the hotel was lovely. The front desk staff were helpful with sightseeing
We had a wonderful one night stay with a beautiful view of the Glen Canyon dam and mountain range behind Lake Powell. The staff was very friendly and informative and the hotel is close to all amenities we needed as a family. The grab-n-go breakfast consisted of a granola bar, muffin, bottled water, and an apple. Coffee and water were available all day and the coffee maker in the room was fine too. It is a short 10 minute ride to both Horseshoe Bend and Wahweap overlook which are both family friendly areas.
We stayed only 2 nights there and we never had any issues at all. Clean, comfortable rooms. The staff are super friendly (except on lady on the front desk). They all go out their way to make you feel at home and want to make sure that you have everything you need. The only thing I would say that needs work is the patio furniture. It is extremely uncomfortable but that didnt put a damper on our time spent there.
We were really impressed with the guy who checked us in. I think Travis is his name. There were a bunch of people showing up at the hotel at the same time but he got us all taken care of in a very short amount of time while still being attentive to our needs and giving us all the necessary information about the hotel. Very polite. In general, the whole staff made our stay very pleasant. The room was spacious and included a microwave and refrigerator. It also had a roll-out table that we could place in between the beds. That way we could enjoy our meals comfortably in bed. We also spent a significant amount of time on the terrace. Very relaxing.
From the initial greeting by their friendly staff we had a great experience at this hotel. The staff was able to give us great information and recommendations for swimming, attractions, and local restaurants. The location was great, with easy access to everything in town, plus a great view of the actual dam and lake area. Our room was wonderful, 3 double beds for our family of 5. I wish every hotel offered this set up! Just perfect, and my teen son was so excited to have a bed instead of a pull out sofa or trundle that he usually gets at hotels. The room was nicely decorated, very clean and had ample towels, linens, soaps etc...My only complaint is the ice maker just on the other side of our wall started filling peoples coolers at about 6am. (Perhaps a sign asking people to use a different location for ice until 7am would be helpful) Our room had a Keurig coffee maker, but no creamer in the room. (There was some in the main lobby by the coffee area though) Because they are closely following COVID-19 guidelines, the typical continental breakfast was replace with a Grab-n-go breakfast. Each of us got a bag to go, it included a muffin, granola bar, apple and water. I was pleased with this and thankful they came up with a safe way to still provide breakfast. I would definitely stay here again.
Friendly service, great views and clean facilities. The front desk staff was very friendly and helpful. The check in and check out process was extremely quick and they were very friendly. I would definitely recommend.
It was okay. The hotel staff was super friendly and it has a great location, but that's it. The view was no existent, the room was dirty, and the AC took two days to finally start cooling down the room. Overall, this is a good place to stay but not worth the price. Staff is greats
We checked in late at night, and the team member did not seem too friendly. I knew what I was signing up for since I chose Best Western (older hotel; poor quality of amenities provided), but yet I hoped for more. The corridor had a very strong smell of weed (which is especially unfortunate since I am traveling with mom and daughter; we are all very healthy). BUT the view on the balcony area is amazing!!! (balcony is in public area; rooms do not have balconies).
Stayed here for 3 nights in early March, shortly before Covid pandemic really hit the ground. We stayed in a Standard room with 2 Queen beds, room #137 on the 1st/ bottom floor. It had access to the room through a side parking lot (didn't use it) and a tiny patio with chairs, as well as a view of Lake Powell. The room was comfortable, big, well appointed and had a nice bathroom. It was also located very close to the dining room where breakfast was served every morning. The breakfast was a typical hotel spread, but with fresh food and some good choices. As a vegetarian, I had no problems finding something to eat. The staff at the hotel were all very friendly, the place is kept clean and well maintained. The parking is plentiful and we never had problems parking in the front parking lot not far from the front entrance. They also have a beautiful terrace with nice seating where you can relax, enjoy a drink and watch a sunset or a sunrise. We also enjoyed their small hot tub in the evenings (the pool was closed at the time). The location is also very good. We were able to walk to dinner in the evenings; it's a 10-15 minute gentle walk to all major restaurants, it always felt safe. All in all we had a really good and relaxing stay here, and would recommend this hotel to anyone planning a trip to Page.
nice hotel clean tidy also applying guidelines re covid 19, room clean nice size there is also 2 public balconies you can eat on or just like the view, nice staff we opted for no room service which was great they just left clean towels etc outside our room.
The only complaint I have is the door going to the pool area was very loud I slept during the day I was there for a all night softball tournament and that door woke me up a couple of times other then that it was a good room great value with nice views I would stay again.
Very impressed with this Hotel. They Followed all of Best Westerns COVID-19 policies. Staff was Friendly, Hotel was Clean and sanitized. I was impressed with all staff I encountered. Rooms have hard wood floors considering sand you bring back with you from the lake this is great. Location is perfect for exploring northern Arizona.
Stayed enroute to Utah. Rooms are basic but clean. AC units are loud but they work Staff are friendly. Breakfast is a brown bag with a muffin, apple and small water bottle. Place seems popular with college crowd so can be a bit noisy.
We stayed here July 9-12. Upon entry into our room you could see the walls were dirty next the sink and up on the wall was someone's hair strand! On the back of the bathroom door was 3 streaks of mud. I called and asked that they clean the room the next morning when we were on the lake. No one cleaned it. When we got back I called and asked why she said it wasn't written in the notes. They cleaned it the last day, but alas we ran out of toilet paper. They had only given us one roll for our entire stay. No extras. During these crazy times I just wanted to feel safe and clean in a hotel room and we didn't. I will never stay here again. Plus their beds are hard as a rock.
The staff was super kind and accommodating. I forgot an item and they helped me get it back. Overall the layout and rooms seem nicer than some of the other best westerns I've stayed at in the past. I'd consider staying here if I was passing through again or wanted to visit Paige.
This Best Western was actually very nice. I was not expecting it much because it was pretty affordable but I'm glad we decided to stay there. You can beat this location and nice view. Room was spotless and comfortable but their bathroom was very old fashion and their shower was terrible. They offer 4 choices of Keurig coffee I thought that was nice and also they offer coffee in the lobby too. Due to COVID-19 they didn't offer breakfast but they offered grab and go breakfast which was disappointing but at least they tried. There were so many children at this place and they were very loud and parents were not controlling them but not hotel's fault. Housekeeping personnel were very nice and polite. I highly recommend this best western.
Everything is clean, updated, and perfectly maintained. Quiet location and comfortable room with fridge. We did not book a lake view room, but enjoyed their great veranda with wonderful views. I would definitely recommend View of Lake Powell Hotel.
Everything offered at this facility was great. The bright inviting decor, clean rooms, comfortable beds, large shower, 40" TV and pleasant, helpful staff made for a great, though too brief stay! Though the pool and spa were not in use due to the pandemic, the outside setting, with view and adjacent decks and patio, was really inviting and resort-like. The rates were reasonably adjusted, to make up for the closed facilities and lack of the usual full breakfast. Highly recommend!!
Ended up spending one night here and glad we did! Very nice hotel and staff and great for the price. The rooms were very clean, had everything- my only wish is they would have had a balcony but besides that I would definitely stay here again in the future!
Had a lovely, spacious room with a nice view of the Lake Powell Dam area. Great breakfast and support from Callista, Tina and Falene. Centrallly located so it was an easy walk to restaurants in Page and to slot canyon tour pickup.
Room was gorgeous, bed was amazing, breakfast was incredible, the employees were friendly and welcoming. One of the best stays I've ever had in a hotel. :) <3 I will definitely stay here in the future.
This was the best hotel for the cost we stayed in the entire trip to Arizona. The staff was friendly and helpful. THe BEST was the breakfast they supplied. From eggs to oatmeal to apples. Something for everyone that was starting a long day of outdoor activity.
I need to work as I travel even on a leisure trip so Internet is very important. That worked well and I have no complaints at all about this stay. Stay at Best Western properties whn available as can always expect a good experience.
Not only are the views beautiful, the staff (especially Falene) are great. Wonderful breakfast too. I stayed here with my daughter-in-law and grand-daughter. We all agreed the beds are very comfy. Great location for us to go to Antelope Canyon, which was amazing beyond belief.
Our stay here was most pleasant Room was clean and housekeeping timely.Breakfast became a little boring as sausage was the only meat offered on our 6 night stay,and I would suggest the packets of hot chocolate should be offered with coffee in the lobby.Staff were always available to answer our enquiries and did so with a smile and great courtesy
The room was very clean and comfortable. It was so relaxing to have coffee/tea on the outdoor patio and enjoy the mountain view. The full breakfast was an added bonus. Front desk staff was very polite and helpful. I would definitely stay here again.
We stayed two nights on Best Western Reward Points, so obviously, can't complain about the cost. Our room was very clean, and the entire hotel was pleasant. There are nice balconies for relaxing outside. The room itself was pretty cramped--a chair crammed into a corner plus a desk chair. The mattress was adequate but not especially comfortable. Our room was tucked into a corner and very, very quiet. Breakfast was decent for a hotel, and the breakfast staff was outstanding--friendly, welcoming and helpful. Overall, with the slight drawbacks mentioned, our 2-night stay was fine, and we would certainly consider this property for future visits.
Hotel was in a great location. Staff was all super friendly and helpful. Breakfast was great! There were many options to choose from, including gluten free options. The staff even came around asking if we needed refills on our coffee!
I can't remember the last 5star I gave out for what usually is an average chain Motel. The independent owner operators of this particular Best Western nailed it for sure. Check in was a breeze, the hotel must have been recently renovated because the common areas were actually beautiful and well appointed. Amenities were great, the free breakfast was excellent, room was awsome.....but it was truly the employees that made the whole experience 5star.....literally every employee from the fron desk to even the maintenance staff said, hello, asked if we were enjoying our stay and wished us a good day........OUTSTANDING experience and the price was incredible...... Thank you all very much.
While traveling to Page AZ, I recommend Best Western, view of Lake Powell. My husband and I received courteous service of every employee we encountered at this hotel. The rooms were clean, comfortable and quiet. We loved our room with a view! Don't fret if you are not able to get a room with a view, as the view is great from the hotel lobby, and breakfast room. The breakfast is a full satisfying breakfast. We had oatmeal served by Faylene. She made sure we were satisfied with our breakfast. We would definitely return, if we find ourselves in that area again.
The view was great, the beds were comfy, and the staff was friendly. We particularly enjoyed the breakfast made by Bill and the friendly conversation and service by Callista and Falene. We would gladly stay there again!
This best western is in a great location for visiting any of the Lake Powell and Page area attractions. You can't beat the value here, especially with the view of the surroundings! Nice front desk staff, great decor, and nicely decorated rooms. So glad we found this place!
This was a good place to stay considering all the other options and prices in Page, but I was not impressed with the cleanliness of the hotel. The view is amazing and the hot tub was really fun to sit in because it overlooks the dam and the lake, but there was a lot of dirt and sticks at the bottom. It looks like it needed to be cleaned. The staff was not very accommodating and didn't seem to enjoy their jobs, however that didn't affect our stay. We enjoyed the area and time there so it wasn't a big deal, as we didn't spend much time in our room.
This was a great place to stay. Great service. Nice room and good breakfast. The views are spectacular from the rear of the hotel. Prices are reasonable and well worth it. Get a room with a view. It's so worth it
This was a very nice place to stay. It was clean and the staff were friendly. The breakfast buffet was good and well stocked. The view was awesome. The only thing that was wrong was the air conditioner in the room. It was loud. We will be back.
Clean, fast check-in, good selection on hot/cold food on breakfast that was well-stocked and Bill & Fae did a great job/were super friendly! View was excellent & location ok n was central to everything we wanted to do in Page. Easy in, easy out.
The views are AMAZING! Falene, Callista, and Bill were incredibly helpful and kept the HUGE breakfast buffet full and clean. I got to my room last night (after super fast check in) then just stood and stared out the window at the view. If you are coming to Page, you gotta get a room here with a view!!
Arrived with Ctour' s group on Jan 29th evening. Hotel facilities and room size are way beyond expectations. Was quite surprised that a pool equipped. Was excited and tried to walk around this little town. Went up to the receptionist to get direction and some information of the hotel including breakfast time and opening hours of the pool! The receptionist was very unfriendly. She just told me that all those information been provided with keycard~~~while I didn't see it. Nevertheless, one of her responsibilities should be assist guests inquiries~~~ Next morning's breakfast was a drama. Only bread and few juices were provide and been told that was the room rate they received. Anyway, the attitude answering question were better than receptionist and her name is Toni
Our stay was short but i was very impressed, very clean, and helpfull staff, beds were comfortable, but the over the top breakfast staff was the icing on the cake. I was greeted and attended to. The breakfast spread was impressive i will tell my friends about this hotel. This breakfast staff tina, falene, cellista should be recognized. The attention to detail left an impression. I will come back to this hotel again. Thank you
We had no complaints for this hotel. We needed a low cost, convenient place to stay and this was it! Tue breakfast was better than expected based on our experience with the included breakfast at hotels of this type. The hotel has a lovely deck facing the lake (in far distance) with seating that would be so nice when weather a bit warmer.
We stayed here on a last second trip to the Page/Southern Utah area. The room was incredibly affordable ($55+ tax/night), so much so that I figured it would be a dump. Boy was I wrong! Complimentary tea and coffee in the lobby (and unlike most places they actually refilled the coffee through the day), free k-cup coffee/tea in the room, in room fridge AND microwave, and above average complimentary breakfast. I honestly felt like we ripped them off with the quality of their rooms and all the included amenities. Plus an excellent view. Without a doubt we will stay here again.
Some would say not for them. I would say increadable value & exceptional service. The service was exceptional and the staff went out of their way to make you feel welcome. I would highly recommend this hotel and a big thank you to Bill and Fay for their thoughtful and kind service. Regards KB
Being a Best Western Blue Member I am familiar with the brand but the Best Western View of Lake Powell Hotel in Page AZ exceeded all my expectations. Speedy check in, spacious and clean rooms, wonderful amenities, best breakfast in a Best Western I have ever had, speedy checkout ... all that you want when you are spending a night in a hotel ... not to mention the accessible fare!
We had chosen this Hotel at our Trip from Las Vegas to La Verkin. We had a room with view to Lake Powell, unfortunately you can not see the lake, because of the low water level of the lake. But the view of the surrounding is also worth seeing. The view from our room was excellent. The room was nice and clean, the AC was not too loud. Only the bathroom was a little worn out. The balcony behind the reception offers a nice view in the morning and evening, you get the same view from the pool and the hot tub. The breakfast room is not to big, but you get a versatile choice of the normal breakfast stuff. The parking space is big enough for the whole hotel.
This hotel is bbest value for your Money. Hotel had very frandly staff. It give an excellent view of lake Powell. It is also very close to most attractions in Page, AZ. 1) glen canyon dam 2) horseshoe bend 3) Antelope Canyon.
We spent the night here on a trip from Zion National Park to Monument Valley. The hotel is modern and the room is super clean and comfortable. It has a slight view of the lake and is centrally located.
It was overall a pleasant experience staying there. The rooms were spacious and clean. beds were comfortable. good location. close to tourist attractions and local restaurants. very good complimentary breakfast buffet.
My wife and I have been traveling for 25+ years all over the world from small motels to top end hotels, both personally and professionally (100 nights per year on average) and had never experienced such a horrible front desk service! From the first words muttered, it felt off immediately... We had booked 2 rooms 9 months in advance for a family trip over Thanksgiving. Every other place we checked in during the trip had made sure we had connecting rooms or at least close to each other but here they had given us rooms on 2 different floors with view on the parking lot.... When we asked if they could do something, the real show started: they first told us that we had asked for special need rooms (which we did not) and that there was a limited number of them hence the rooms we were getting... The issue only got more complicated as our booking on chase.com showed a room with a view but they indicated they had not received such a request and they had given us rooms straight on the parking, next to the elevator... again, mistakes happen all the time but the secret of hospitality is how they get handled... I won't give you the full story as it went on for like almost 2 hours but a few highlights 1. I asked chase travel to contact the hotel to try to sort things out 2. when they called, the person at front desk said she was finishing her shift and they had to call back in 20mn although there was another person at the counter which until then had been working on her computer and had very carefully avoided to get involved. 3. After insisting, she finally stood up, totally ignored us and started to get an incorrect debrief from her colleague right in front of me ... 4. when I tried to give her the proper picture, she became extremely rude 4. I got chase to call back... now the story changed: no more request for special need room but instead that the request they had received from chase was not mentioning a view. 5. I asked to speak with a manager but the manager was only reachable over email! and it went on and on and on... until we finally secured a room at the Courtyard next door so we left this miserable place.... the Courtyard was great... at last mn, they were able to get us rooms super close to each other and the staff was super friendly If anyone who cares about customer service at BW reads this, feel free to contact me directly over chat for more info... We will never again stay at any of your properties but you might still want to send someone to fix things there....
Easy to find, quick check-in, views to die for! Beds and pillows were awesome, just a short drive and your at 3 popular destinations, horseshoe bend, antelope canyon and lake Powell. Ample places to take photos
Good location, decent facilities, but service was sub par at best. No one answered the phone at front desk. In house phones never went to where they were suppose to. Front desk staff was less than friendly and never apologized for screw ups.
We had a room overlooking lake powell, room was clean, shower had good water pressure, comfortable beds, friendly staff and everyone kept wishing us a good day. The ladies who took care of the free breakfast buffet ( Falene, Calista, Christine) did an awesome job! When we checked out the next day the front desk staff was efficient, friendly, and stored our bags for a few hours while we did an early tour. Would stay here again!
Location was great. Beautiful view. Great value. The staff was so friendly and helpful- everyone said hi in the morning etc. great breakfast. Would 10/10 recommend and stay again! Great price. Very clean.
Great view and friendly staff. Rooms were nice but a bit noisy. Rooms have Kerrigan which I don't care for in the first place, and ours didn't work. Internet is very slow and hot tub was out of towels. Overall I would stay here again.
Fantastic Location, Breakfast and View and value for the money. Breakfast staff friendly and helpful and there was a great variety of items to choose from in the buffet. Front desk staff not so much. They weren't rude, but they just didn't seem to care or know much about the area, at least the ones I encountered. Hotel is very clean and well appointed with great views. However, for some odd reason, there is a frosted glass window in the bathroom which shares a wall with the guest room. That's right, your view is of the other room, not outdoors. I have stayed in hundreds of hotels over the years and have never seen this before. And since the bathroom light lit up the entire guest room and my roommate was a light sleeper, I had to use the restroom in the dark so not to wake them. Other than this and the lackluster front desk staff, I would give this hotel 5 stars.
Clean, large and well appointed rooms. Comfortable beds. Super friendly service. Excellent breakfast included in the price. Great location (Page is pretty small so every hotel is probably a good location ). Not a 5 star luxury hotel but a great value for the price. The only thing I found strange was - with a name like “View of Lake Powell Hotel” - No one in my group could see the lake. It didn't matter - we weren't there to see the lake anyway. Would stay here again.
Checking in was a breeze fast and friendly staff especially the staff members Callista, Tina Ialene, at breakfast our first morning and Bill, Faye and Callista the second morning so friendly and the food was fresh with a wide variety. The view from all around the hotel was amazing and rooms were very clean. This is where we will be staying again on our next trip here, plenty of parking and location location location we could even walk to so many places from this hotel.
the view from the balcony was breathtaking. The staff was lovely and super helpful. We will definitely be staying here again thank you Lake Powell BW! the amenities were super cool we got to use their hot tub which overlooked the Lake Powell area.
The rooms were updated, immaculate, bedding was great. The staff was outstanding from the check-in to check out. During the best breakfast ever Callista, Tina, Falene, Bill and Faye were very welcoming and helpful.
Waited in line for more than 30 mins for check in on a Friday evening with only one employee on duty in the ENTIRE hotel. Room smelled weird, almost nauseating. Hair dryer started smoking and almost caught fire. When I took it down to the front desk, the guy wasn't even there. Sign said "will return in a few mins". Much longer than that. No replacement hair dryer until the next day. Internet extremely slow. Management needs to fix this place.
We stayed here in room 333 on 10/22/19. The hotel is easy to find (it's across the street from the other BW), close to everything in town and about 7 miles from the Lake Powell marina. There is plenty of parking. Check in was quick and the staff had a handout for local restaurants. Room 333 was clean, good sized, with comfortable beds and a decent sized bathroom. The water view matches what is shown on TripAdvisor. The hotel has an elevator. Breakfast is held on the 1'st floor (one floor down from the lobby) and was one of the better BW breakfasts we have ever had. The women running it do a very good job. Overall, we thought this was a good place to stay.
This is nice comfortable place to stay in Page. They list themselves as having a view of Lake Powell. Yes, you do have a view of the lake, but it's a bit of a distance away and not much of a view (possibly because of the low water level in the lake). However, there is a very annoying night light in the sink area of the bathroom that can't be turned off. Since there is no door on this area of the bathroom, the light lights up the entire bedroom. This is made worse because there is a large mirror on the wall that reflects the light right on to your bed! The only thing I could find to cover the light was the ironing board from the closet. If you plan on staying here, bring a roll of duct tape to cover the light.
We have been travelling the West of the U.S. for a month and this hotel is a gem. The view of Glen Canyon Dam. The closeness. The FREE breakfast buffet is by far the best we have encountered. People from Japan, Europe, Mexico all blended well. We have encountered some very helpful staff. Christine for one. We liked it enough to extend our stay by a night.
The hotel was completely overrated and overpriced. I work for an airline and travel weekly staying in hundreds of hotel beds. Woke up after our second day there and was covered in bites. Never happened in all my stays so wasn't sure what it was but figured it out quickly. I brought it to the attention of the manager, Samantha, who is never there as she covers 2 properties and she was rude, uncaring, and denied that it would have been this property. Poor customer service all the way around. Save yourself the trouble and don't stay here.
Booked this hotel on the basis of a Lonely Planet recommendation. Unfortunately didnt live up to the hype,I.E. "Possibly the nicest Best Western you'll stay in" Well forget that, it was dated and had served breakfast on paper plates, plastic forks, spoons and poor quality breakfast cutting corners everywhere. Advice: Try the Best Western PLUS across the road.
Not sure why this property is not rated a BW plus. Lobby is stunning with phenomenal views towards Glen Canyon dam. Breakfast offered more choices then I have ever seen at a similar hotel. Room was spacious and beautifully decorated with fantastic views. Only minor complaints were that hot water could have been hotter and a less than welcoming initial contact telling me I could not check in till 3. Clerk when I returned at 4 was much nicer.
We went there after booking a room by phone. We wanted to pay by cash since this is how we decided to do our full trip. The girl online asked us a credit card, just to hold. Unfortunatly, they decided to take cash for everything but not to pay the room. The thing is, this is only the next morning that they finaly tells you : we are going to charge your credit card ! When i asked to talk to the manager, she accepted but just on the phone ! And she just said : we have your credit card, we don't need any of your claim, we will charge your credit card, whether you like it or not. I consider that Best western fooled me. With all the justice following, particularly for this manager, who should sell donughts !!
Comfortable beds, good location great breakfast. Our room was not on the lake view side of the hotel, that was disappointing. We did however enjoy the sunset from the public balcony on our floor. The breakfast crew was helpful and courteous.
This hotel has everything you need during a trip. Comfort, nice rooms, friendly staff and a perfect breakfast. The location of the hotel is perfectly located as you can reach many attractions nearby. we can only recommend this hotel. Price performance is perfect
Well located hotel. We were within a 3 minute drive of the meeting places for the actives we booked in the page area. I wouldn't say we had a view of the lake, but we did have a great view of the scenery on the lake side (definitely pay up for that side since the other is a parking lot). If you don't get a view in your room, head to the patio or pool/hot tub for a view. Hotel is standard Best Western quality. It has breakfast but no bar so BYOB if you want drinks on the patio.
My husband and I were on a 12 day trip around Arizona, and our room here was very nice. The view is not as good where we were on the first floor, but we weren't in the room for very long, so it didn't matter that much. I will say, though, that of all the hotels we stayed at in Arizona, the breakfast here was the best! There were lots of different breakfast items to choose from, both hot and cold items. Callista and her team did a great job.
Booking a room here well in advance (10 months) was obviously not sufficient to honor the reservation rate quoted (printout in hand shown at check in. Charged $81 more for the second night in exact same room on a Monday night ( not a weekend!)
The buffet breakfast was very good. Lot of choices Callista the team member overlooking the buffet breakfast was very attentive making sure everything was in order. The room was very clean. The location was excellent - just needed to cross the street to have dinner at a nice restaurant. A great stay. K&C September 2019
Yes, it has a view. However, it sounded like elephants above us until 2 a.m., the water pressure in the shower was terrible, and our key cards quit working necessitating a visit to the front desk where one man was checking in 25 visitors (long wait to get into our room). Be advised there are two Best Westerns right next to each other. Rooms are clean, but air conditioning unit (which sounds like a turbo jet) sits right next to the desk, making it impossible to sit at the desk. I don't usually post such negative reviews, but after two nights here, I am tired and grouchy.
Excellent location with great views and a great first impression when entering the reception area. Clean modern hotel, nice rooms, better than expected breakfast. Most of the staff were excellent, Kendra on reception and the breakfast staff Fae, Callister, Relina, and Tina were always happy and welcoming. The general area cleaning staff were always polite. Swimming pool was good too. The one issue we had that apart from Kendra, the staff on reception were the least welcoming we came across in our 3 week holiday touring. We didn't get a hello, a welcome or a smile when we checked in, when we tried to pay with a different card it was rejected (we found out by our card company it was because the receptionist had entered incorrect information and then she put it through twice by mistake) None of them seemed to be interested in helping. Very poor welcoming.
Rooms were clean and comfortable however the hall and rooms had a strange smell. Aircon wouldn't go below 72 degrees, no spare toilet paper in the bathroom. When we checked in we encountered a rude man at check in but the next day we had the nicest receptionist. Wish there was more consistency. One of the breakfast ladies yelled at me because I picked up the plate that had a pancake on it to pass it to someone (didn't want to touch it with my fingers) and the breakfast attendant snatched the plate out of my hands and yelled at me that I wasn't allowed to take that plate. I was a bit shocked as I was clearly just passing a pancake to someone else. Staff need to relax and perhaps undergo more training about customer service.
There are lots of hotels to choose from in Page...brand new ones in other section of town close to a new Walmart. Pass on this hotel. bathroom window “vents” into the bedroom. Breakfast was mediocre. Could walk to a few restaurants from hotel.
I recently stayed at the Best Western View of Lake Powell. The hotel is located in decent location. But it was over priced, and when the price dropped while I was staying they would not match the price to accommodate the rate offered on their website despite that I booked directly through them and not a third party vendor. The place was not up to date and the toilet in room 321 did not flush well. I was told to hold it down longer or wait and come back in a few minutes to flush it again. Not acceptable!
People did not answer when greeted. When you say « Hi how are you? » nobody answers. All were really short. For the check out, we asked for a receipt, and were told the hôtel doesn't give receipt. The lady were really really rude. No view on the lake with a reservation for it. Our worst experience since the beggining of our road trip in Miami.
We enjoyed overall the hotel : its situation near the restaurants and city's facilities, the view on the lake, the spa and pool, the sunsets every night, the cleanliness and good room services, finally the breakfast buffet every morning. The breakfast team (Callista, Tina, Traci and Festina) was very friendly and efficient. Food was plenty and well presented. We will come back here at our next Page visit.
Dumpy hotel rude staff avoid this hotel at all cost! I don't understand why a hotel would hire rude ignorant individuals to treat their guests poorly. Do the owners not care? The rooms were filthy. Air conditioner made rattling noise all night. Best part about my stay is when checked out never to return.
GREAT Hotel for the $ The outside seating area was very nice. Only thing missing was outside our room patio seating. The BF was outstanding. More outside eating space would have make it perfect.. Staff was very accomodating.
This property is in very good location for Antelope Canyon tours both boat and walking. This hotel is very nice and has nice breakfast. One of our rooms had a small problem with lavatory drain stopped not working but they said it would get fixed. Front desk could have been more personably but they we very busy.
Great location, and if lucky, room with view of surrounding countryside. Rooms are well presented with plenty of room to move. Only slight downside, WiFi is a hit and miss affair. Annoying when half way through a task, and connection drops. No safe in room to store personal belongings. Air Conditioner in room, noisy, and annoying to hear a constant hum. Bed had been made. But sheet had red stain. Either nail polish, or spillage of some kind by child. Staff are very friendly and helpful. Ice machines, coffee and cold drink dispensers throughout building. Breakfast included with room booking. Nice selection of food on offer. Pool, and outside sitting area under cover. Apart from the minor problems mentioned, the room and services provided, make for a pleasant stay.
We reserved a room with two queen beds. They gave us one king. No internet was available, and/or we did not received the password. The air conditioner was very noisy. We had to turn it off to sleep. The breakfast was huge and very good.
This was a nice hotel. Our AC unit rattled randomly throughout our stay but otherwise it was a nice room with a beautiful view and great sunsets. The first night our room was missed by the cleaning crew so we used towels from the pool but after in subsequent days the room was cleaned. Breakfast was good with eggs, sausage, pancakes, cereal, yogurt, fruit, etc. and the outdoor pool was nice, as well as the hot tub, which wasn't too hot given the hot temps. The hotel does charge an extra guest fee for more than two people in a room, a practice that I am not a fan of and they also check you off a list when you come for breakfast. The location is central to things to do around the area and all in all was a nice stay.
We stayed here for one night. It was a convenient location with Antelope Canyon and Horseshoe Bend both within a 15 minute drive. There technically is a view of Lake Powell but it is quite far away and you can't see much of it. There are a fair few good places to eat a short drive away as well. The interiors of the room are ok but nothing special. It was nice having the pool and hot tub to swim in. The free breakfast was really delicious for a free breakfast! Lots of hot options, cereal and fruit etc, a few pastries. Check out time is 11am, we went to the canyon in the early morning but when we came back at 9am room service was in the room for the rest of the time so that was a bit weird, I don't know why they come to clean the room before check out time and we hadn't checked out yet.
Very Overpriced Hotel with no useful amenities or eating facilities except "Breakfast Room" located in the first floor Labyrinth next to the Staff Laundry. Terrible coffee, minimal selection on eating options. Weird Construction hallways terminate into three to four corners that make even getting to the pool a challenge. Nice view of Lake Powell if you sit on the cumbersome portable table "Desk on Rollers" and look out the window that butts against the far wall above the Air Conditioning unit that blows into the desk and "Table?" They also have a window with mosquito screen installed in the bathroom and above the bed which is six inches from the wall (Don't get up on that side unless you are really slim!) I would not recommend this Overpriced ugly hotel to people I don't like... well maybe some! Entry Lobby is worn dirty and a shabby rug has been thrown over the old carpet than is worn down to the glue.
We stayed at this hotel for two nights while exploring the Southwest and Lake Powell. Pros: Great location, comfortable Queen sized beds, nice linens and towels, a small, but nice pool, nice veranda overlooking the lake and town, Keurig coffee maker with K-cups in room, 12:00 check out, competitive price Cons: They wanted to charge us $10 for my 14-year-old daughter to have breakfast (seriously?), desk staff a bit rude, inconsistent AC (either freezing or not cool enough), the eco-friendly window in the bathroom (maybe a curtain would help?), slow internet (they do warn you about this, but the fact remains that it is slow), water pressure in shower is awful, loud (wood floors make every sound above you echo) Would I stay again? Probably.
The hotel is very good with excellent service. We have had some problems with the air conditioner which ended up with instead of blowing cold air, it becomes very hot (40C). Except for that, the design and view is excellent and also the outdoor hot tub and pool. I recommend people to stay here when visiting Page and Lake Powell.
Easy check in and easy check out. Breakfast was also a buffet and tasted delicious! Cheap place to stay for pretty good accommodations! The rooms felt nice the bathroom felt a little outdated but no other complaints. The Room was clean and we had a nice view from the room.
I do not know about the other rooms but 311 has a window in the room the toilet is in that faces the sleeping area. You cannot turn the light on at night without lighting up the sleeping area. The toilet paper holder is so close to the toilet, you could use it for an armrest. While checking for bed bugs, found that one of the mattresses had the springs showing. Seriously? All this for a total of $252.00. It was high season and everything in Page is expensive but, there has to be something better than this for the money.
1. Misrepresentation -- bordering on fraud I had paid extra for "lake view" -- the room I was assigned overlooked the parking lot (see pictures of the view from my room). This is what I got for the $550 I spent on the two nights Explanations from front desk, in desceding order: a) I cant check in at 8 PM and be expected to get the room with view (check in is till 12, and paying extra requires thet they hold the room?) b) No rooms even closer to the section with view are available (when I mentioned I will complain to Expedia, magically they were able to move up from room 219 to 211 -- no significant improvement in view3s though) c) I said I paid $275 per night for the room with a view -- I was told there were people who paid "much more" 2. Arrogant, condescending, front desk lady I arrived a bit dishelved (I had trekked up Cathedral rock in scrorching sun that noon). tjhe front desk was manned by a lady who was supremely condesceding, impolite and bordering oin arrogant. Unwilling to anwer questions to questions such as: is there a restaurant on premises (answer is no), how to connect to internet (more on that later) or where breakfast is 3. Pictures do not match facility The pictures of "room with view" is of course a complete falsehood-- even the balcony they show in pictures is deceptive. The area is overcrowded -- seat cushions are flat, shoddy and badly worn out, many of the bulbs were blown out. 4. Internet There is sign in the lobby that says internet does not work, and it's not their fault!!!! For the two days I was there, I coudnt connect. I stayed at Baymont by Wyndham on my third evening at Page -- what a contrast: friendly check-in, room with a great view (I didnt even pay extra), internet that worked (and was high speed enough for me me download movies on Netflix).
We, of course, got to the breakfast buffet late so I was expecting bits of this and that warmish food and somewhat of a mess. I was surprised to find a buffet looking like it had just been set up! Everything was clean and filled and hot (or cold, depending on the food type). A big shoutout to Relina, Bill and Michelle who were very pleasant and did a great job preparing the food and keeping it presentable the entire time. Way to go, guys!
After a delay checking in - you really can't access until 4.00 and the receptionist was extremely grumpy in reiterating that - we had no complaints about the room which slept two adults and two teenagers comfortably. Pool was ok - a bit cloudy but refreshing in the hot sun and plenty of loungers. View was mainly of the golf course to be fair, but the sunset was indeed spectacular. HOWEVER, while the breakfast was tasty, varied and filling, EVERY SINGLE CUP, PLATE, BOWL AND ALL THE CUTLERY WAS DISPOSABLE PLASTIC OR CARD!!!! Likewise the cups in the lobby and the rooms. Coming from the UK where we are trying to minimise single-use plastic, this was sickening! Come on Best Western - step up and take some responsibility!
Nice location with views of the lake, dam and golf course. Great staff and were helpful in suggesting several dining options. Excellent breakfast buffet in the morning. Internet was not as responsive as other Best Western hotels. Room was a bit pricey and for less money there is a Best Western Plus next door if you don't want to pay for the view.
This is a nice hotel with small view of Lake Powell. The customer service left a lot to be desired. Check-in was delayed over an hour because an earlier power outage. We had access to pool but no place to put our bags not to mention we had dinner reservations to attempt to dress for. Breakfast service didn't start until 6:30 and there was a line to get in. You would think breakfast during July in AZ would start earlier as people trying to get out on tours before the heat and there was a person to check you off the list for breakfast. It's not like we were eating breakfast at the Ritz. The scrambled eggs were about the nastiest thing I have ever seen & attempted to eat in my life. Don't do it. The biscuits & gravy weren't bad.
Arrived for a one night stay. The hotel is clean, and check in was easy. The included breakfast was very good, plenty of choices and plenty of seating room. Views of Lake Powell from the back covered back deck. Great place to sit with a drink after a long day out. Spacious lobby with plenty of seating and water and coffee and tea available all day and night. The pool was cloudy, did not use.
Rapid Check-in, Spacious room and an Excellent breakfast. In addition to that you get to view the Lake Powell dam from your room which is an compliment for us during the stay. BW offers different variety of breakfast menu's to eat. It was a pleasant time to stay in there. I would highly recommend this hotel for stay if you are visiting as a family.
We were staying in this hotel as a party of 6 rooms, booked well in advance on “non - refundable” tariff. When arrived to hotel, immediatelly found out, that one of the rooms did have broken toilet(water was leaking) and we wanted to change the room. What a nightmare... arrogant lady at front desk insisted to wait for mainteinance, but the man needed his bathroom (medical reasons)...when asking again to change room (and they can handlle the toilet later), she replied: “ I am not talking to you anymore” and she refused to help us. When insisting to get another room in more persistent way, the co-worker did call the manager and (I presume) got approwal to change that room... This simple movement has beed done in lowest possible manner! The night was a nightmare: bed bugs bite me allover my legs... bed was full of bugs...but there was no other room available at night, when realised, that I am sharing bed with those flies... When checking out next day, they have asked for vouchers (which were provided at the time of check in) so I reprinted them and handle to lady at front desk. On the very next day (today) have realised, that this hotel charge my credit card two times again for the price of room&tax, each transaction of 141 usd, ttl 282 usd (copy of charge is available to anyone interested)...Did call them and asking to check, providing all names and room numbers... but here comes arrogancy again: the lady said that I need to send email and asking them to investigate “the case”... Like I did the failure... at the end of conversation, she gave up the phone :( No matter about rooms (and I am aware that not of all beds have bugs), good location and decent free breakfast, their attitude and rude approch to paid customers is way beyond normal! If this nation does not like tourists, it is absolutely fine with me.. just make decision...but if they do accept tourists, they should accpet al least basic standards to treat people as human beeings... and not as walking ATM (milking cows).
While the front desk staff was unfriendly and indifferent, the complimentary breakfast was exceptional. Very well staffed with friendly people and loads of choices in food, fruit, beverages, etc. The most notable breakfast staff were Michelle, Jared, Relina & Falene. All very friendly, helpful & gracious!
LOCATION- This hotel is a short 5 minute drive to downtown area FREE PARKING- plenty of parking available. ROOMS- Seems old and rusty. No carpet in the rooms. Didn't really care for the rooms. Try to find a better hotel. INCLUDED BREAKFAST- If your option includes breakfast it is very basic don't expect much. Hard boiled eggs were not good.
I booked a hotel in advance, worried about summer crowds. I booked Best Western knowing it is reliable, plus the pictures of the deck made it look really nice. Upon arrival I found the hotel to look worn, both on the outside & the inside. The lobby has worn frayed carpets and the deck is small and uninviting. The view from the deck is nice, but deck is not attractive. They have curtains that are all tied back tight w/zip ties and the furniture is worn. I was assigned a room on the upper floor and found it overlooking the parking lot/junk yard. I immediately went to the front desk to ask for a room w/ a view of Lake Powell only to be told there were none. I understand that, but when I made the reservation it never specified there were a difference in rooms (same price). The room was clean & updated but, there were other problems. It never seemed to get cold in the room, because the air conditioner is placed directly under the curtains. The shower was all glass and looked nice, but it leaked. Breakfast was good w/lots of choices. Basically, I would recommend booking one of the many new hotels available. I paid $152 advance booking rate = $174 w/tax and could have got a better room for less. This location did not meet up to my Best Western standards.
great views, clean, good breakfast and the staff: Falene, Relina, Michelle and Teri were the friendliest and attentive. Centrally located for all the sites. Antelope Canyon was the best! Loved the deck area for sitting and watching the sun set. Ample room to relax throughout the hotel.
My husband and I went for a quick trip to visit Antelope Canyon and Horseshoe Bend. We also went to the Dam overview and a 4 mile rim view hike. The hot tub was great after such a busy day and the views were awesome. Before we left the next morning, we did enjoy the full breakfast. The team member that morning was Teri, along with Falene, Relina and Michelle. All were very friendly. The only negative was that it would be nice if there were more tables outside to enjoy the morning fresh air while eating.
Our family of 5 stayed 3 nights while visiting the Page area. This BW was excellent and accommodating in every way. Front desk staff, housekeeping team, and breakfast staff - Falene, Michelle, Jeri, Relina, and Jared - we all friendly and helpful.
Great Stay!!! Quiet and clean rooms. Friendly staff and breakfast was great! Thank you Jeri, Fae, Tash and Jared.Great view of Glen Canyon Dam. Friendly service, comfortable room. This is a great hotel to stay in.
Great stay! Very helpful and friendly staff. Clean room. Quiet. Nice view from room. Breakfast staff was friendly. Decent breakfast. WiFi connection not the best but it didn't hinder our stay. Overall nice stay and would recommend.
A family of 4 (2 adults + 2 teenaged boys) stayed at a two queen beds room for two nights. Pros: 1. Convenient location to major tourist attractions (horseshoe bend and antelope canyon), city center, and major highways 2. Great complementary breakfast 3. View of lake Powell and Glen Canyon dam Cons: 1. Slow internet service (which is rather a city-wide issue than hotel specific issue, though) 2. Small pool that is right next to the breakfast area
For the price and central location to Page attractions, this hotel worked for our one night stay. The check-in to enter the breakfast area was tacky, especially since it's nothing special. Otherwise our stay was what we expected.
We stayed 2-nights. 1st night was horrible as we found the bed sheet had few brown circles in one bed and ripped the 2nd. After removing the the bed sheet found more spot on mattress cover, below the cover found BIG yellow circle on mattress itself. Kind of urination!! Called the front desk staff, was told that service staff has left for the day and all he can do is to send the replacement bed-sheets then we will have to replace them. Asked for the change of room but I was told that hotel is booked. Man refused to help, but one of the front desk lady was nice and helped us to replace the dirty bed sheets and mattress cover. Made us sleep on the dirty mattress with clean bed sheet to cover it. Next morning, Went to front desk (new staff) and explained dirty mattress. Lady understood and immediately upgraded the room without charge (NICE). Just wondering how did they have room ready by 8am when checkout was just starting and room service was not even started? This room must have been empty last-night but night staff did not bother to offer. Although, it was upgraded room it was not without issues. Bed was making noise when you turn and toss in the bed. Foot step noise from upper floor can be distracting. ICE machine was out of order. Ice bucket in room was dented. Wi-Fi never got connected to the wi-fi hub in the hotel. Meaning old technology/equipment. TVs donot have digital/HD channels. Only Analog channels, Yik!! Basically, Best Western 'Minus' is more appropriate word.
Decent hotel in a good location. Nice view of the Glen Canyon Dam. Not far from the Antelope Canyon and Horseshoe Bend. Room was clean and comfortable, slightly tired design. Breakfast buffet was pretty good.
We stayed at this hotel after spending the day in Monument Valley. Check in was quick and the desk staff gave us some great recommendations for dinner. The room faced the dam and had a outside porch. We were able to park our car right outside our room. The free breakfast was very good and everything was fresh and hot. The room was clean and quiet. all around a great stay.
We stayed here 3 nights. The room was quite large with 2 queen beds. Nice linens, bath towels, and shampoo/conditioner/soap. Really good continental breakfast included. Kendra, Jeri, and Michelle Trevor went above and beyond in service. Very professional and helpful. Front desk staff was also very helpful with suggestions for our Lake Powell tour. Very nice view from the back of the hotel. Great patio for watching the sunset. They have a pool and hot tub also. Many restaurants within walking distance. Highly recommend!
Stayed one night in Page for a stop at Antelope Canyon on our Grand Circle road trip. Nice lobby with a nice veranda off it that overlooks Lake Powell and the bridge at Glen Canyon Dam. The views are long distance. I'd estimate the bridge and lake to be at least a mile away, this hotel is in no way "on the lake." I could not see any of Lake Powell until I went out on the patios. That being said it is a typical Best Western. We had a double queen just a few doors down from the lobby. The room was pretty spacious, definitely a little dated but that was a non issue for us. One thing that struck me was the floors in the room. That typical hotel room carpet? Nope, not here, the floors were some kind of laminate or linoleum wood look tiles.I definitely spotted a few areas on the floor that looked like they needed to be mopped. Other than that the room was clean. Morning breakfast was downstairs and the room for breakfast also had a nice patio to eat outside. There was a nice selection for breakfast. Overall we were satisfied for a one night stay.
The hotel was very nice. Had a beautiful view of the north rim and very close to the marina. I really enjoyed getting to the marina for the boat tour and then back for the antelope canyon tour. It was centrally located.
We had good time @Best Western View of Lake Powell Hotel. The breakfast was really good, spacious room. A little noisy the ventilation, but nothing to complain about. Unfortunately, we did not have the chance to use the hot-tub. Perfect location. If I can give an advice, they offer us an upgrade to the lake view room, but it was not necessary.
We were excited to head out to the canyons this morning but not before grabbing complimentary breakfast. Tasha, Fae and Mado were wonderful! I have celiac and just happen to be 4.5 months pregnant. They have a sign for those with allergies that reads “ask for available options.” Tasha immediately listed all my options for breakfast and provided a personal almond milk and rice Chex cereal as an added option. They were extremely accommodating. Both mom and baby were happy!
We spent one night in this hotel. The location is perfect and you have a nice view. Rooms are big. That's it. It is old style, refreshment can be done... and isolation of light and noise very bad... ok to stay one night
We really loved this place. Everyone was so friendly. The room was spacious and clean. There was a fridge, coffee machine in the room. The breakfast was amazing! So many things to choose from - eggs, oatmeal,pancakes,fruits etc.
We stayed one night -- visited the Marina for an evening boat tour and toured Upper Antelope Canyon the next morning. Very clean and well appointed. The back balcony has a fabulous view. The breakfast was a very good hot meal. The hotel has a great location and very convenient to restaurants in the downtown area. Friendly staff -- I highly recommend this hotel.
We had a great stay at this hotel. The staff was so kind and helpful. Our room was very clean. The views are very pretty off the back balcony. Our room was located right off the lobby so it was a little loud, but no big deal really.
This hotel has beautiful views of the Glen Canyon bridge and dam, and of the Grand Staircase National Park. The outdoor patio has the spectacular views. Only half of the rooms have the beautiful view, so be sure to ask for a room with a view. The rooms were clean but slightly dated. The breakfast very good and plentiful. Also, the staff was very friendly.
We stayed for one night at this hotel. We were lucky to have a room with a great view. The staff was welcoming, friendly and helpful. The room was clean and spacious. And even with the hotel fully booked, the breakfast area wasn't overcrowded in the morning. Good choice of food as well. We arrived on a chilly and rainy afternoon and the hottub was a nice place to relax for a bit. Conviently located for all the tourist attractions in the area. Great place and definitely recommend.
very disappointing stay, from arrival to departure. The location is OK with nice view overlook valley. Restaurants and bars close by. The rooms were OK too, standard as expected price level. Bad experience is behaviour and support of the whole staff we met, the booked breakfast. From Check-In to check out, unfriendly - absolutely not supportive with any questions and obviously not trained for service. Each question we had was answered ‘check website' - or ‘look on brochure'. We felt behaved not as a customer. We felt as cattle stressing the staff. Not to recommend if You want to feel a bit good accommodated. The breakfast was a plastic mess and most cheapest meal You can find. The tables are not cleaned up regularly, Compared to the price a joke... Sorry - if course the a bit aggressive manager will reply soon - built Your own picture..
This blood stain was on the coverlet of my bed. No compensation by Best Western. Do not stay here. The rooms are old. The only updates are to the lobby. The breakfast although large with many choices is not good. The only thing this hotel has going for it is a nice outdoor patio.
The views from the ridge out to the canyon and Lake Powell were breathtaking! The breakfast was a full, wonderful, delicious meal. Not the dry and boring continental breakfast a lot of hotels offer. There's a Best Western Plus across the street. I wish I had known the proximity of the two hotels and would've done more research on value for stay . We were there less than eight hours and it was a bit pricey for a short sleep.
Clean place, newer accommodations and good breakfast! This hotel is located on the north end of town but still close to everything. 10 minute drive to Horseshoe Bend and my room had a decent view of the dam and golf course.
Stayed at the Best Western View of Lake Powell on the evening of October 12, 2018 on a planned trip to the north rim of the Grand Canyon to which I had never been. I found the rooms very acceptable during my stay. I did not experience a foul odor from the bathroom, I did not experience any issues with the comfort of my room or the cleanliness. This is an older building which I believe at one time was a Red Roof Inn but it has undergone extensive renovation since I was last there in 2008. In all fairness, the entire area has been built up significantly since I was last in Page which is why I get a kick out of much of the negativity in the other reviews. At check-in our reservation was in order and two rooms side by side were blocked for our party of four adults. We arrived late in the afternoon/early -evening after stopping in Flagstaff for lunch. At check-in our reservation was in order and two rooms side by side were blocked for our party of four adults. There were two reps working the front desk and both were polite upon check-in. Upon entering the room, it was a little stuffy but nothing that could not be fixed by simply opening the window (in October it is comfortable in Page so the A/C is really not needed). No odor coming from the bathroom or the room itself, no dirty bed linens, floors or towels. Rooms have a small fridge, coffee maker, a desk, and what appear to be Samsung 50" HDTV's equipped with basic cable (though not HD service -they could probably improve this if they used Satellite instead) though for me it wasn't a deal breaker as I was so tired after traveling I think I watched only an hour of TV before falling asleep in the large comfortable bed. Breakfast was pretty good, you do have to show room keys upon entering the breakfast area but this wasn't really anything to be upset about for obvious reasons. I found the square eggs a little strange (most hotel's scramble their eggs, so this was a first) but this actually made sense given the full occupancy and likely makes it much easier to keep up with the cooking when you have a large volume of guests to serve. You can sit in one of two rooms or have breakfast out on the patio as the sun rises as we chose to do. There is next to no reliable cell phone service in Page if you are with carriers such as AT&T or Sprint/T-Mobile. Verizon is spotty at best and not reliable. The hotel has free wi-fi and the speed is enough you can do basic things. Wi-fi signal on average for me on the property and in my room was about 2-3 bars. Wi-fi even works outside on the patio and in front where the benches are in the parking lot and was more than fast enough for my needs to make a phone call over Wi-fi to let family in Phoenix know we arrived in Page safely and look for a dinner place on Yelp and read a few reviews. I was also able to post a few photos I took on my drive up and had no issues with a dropped signal or the available bandwidth -and this was after I asked the rep at the desk if they were sold out which he said they were...so not sure where the complaints are coming from regarding the internet speed in Page. It's rural and in the middle of Navajo Nation. They are not connected to fiber optics so this considered, I think a speed of 50+ Mbps is more than reasonable so long as everyone isn't trying to stream Nextflix. You shouldn't be in Page to play on your phone all the time anyway. If you need content to play on your device to entertain kids, have music, etc...you may want to consider downloading it before you leave home. Do this especially with music as there is only one station that plays music called Jack FM (and actually it was pretty good music) and there is no coverage on Navajo land from any of the carriers. So unless you have satellite radio, you are out of luck as even the two stations page has, tend to fade out along 89A going around the foothills. -I just thought it was helpful to mention this as a means to be prepared which is your responsibility, not the hotel's. All in all, I would stay here again. I thought the property was clean and well maintained and the staff was friendly. The service for a few nights is more than adequate and you can also get some beautiful photos of the sunset on the mountains and lake from their wonderful patio -regardless of where your room is. If your issue is because you booked a room with no view, then you should probably call the property to double check and not just assume it's automatic. For the non-gypsy and non-crazy traveller who has better things to do, the Best Western View of Lake Powell will more than suffice.
Very welcoming staff! Location is a short walking distance to restaurants. Rooms are clean and daily room cleaning was excellent. Air conditioning unit was a bit loud. Variety of breakfast foods available. Lovely view of valley.
Booked a room in November for a stay in April. The ventilation and AC was not working at all. Informed the hotel staff at 6 pm but nothing was done till 10 pm. At 11 pm, we were told that this can't be fixed, we offer you a 20% discount or take a full refund and search for a new hotel some where else. Highly unprofessional behavior. The hotel manager and owner just refused to talk over phone. The bed had a sharp metal coming out which was very dangerous. It was wrapped with a towel. Will never stay here again.
clean and nice view with Breakfast ask them room with view Very good location for restaurants thet provide free breakfast. Vety nice and clean breakfast room. Quick check in and check out! Exellent customer service
The staff here is so pleasant and hard working, and I had to give a big shout out to Kendra! I noticed her working HARD yesterday morning running breakfast, still here late at night at the front desk, and then here early again this morning at breakfast, greeting us with a smile! Kendra, I've traveled all over the world, and I know a great staff member when I see one. Thanks for the smiles and your obvious work ethic- it says very positive things about the Best Western Lake Powell View!
Great location. Excellent service. Friendly staff. Beautiful view. Clean rooms with amazing amenities. In room coffee. Ongoing coffee in the lobby as well. Nice breakfast selection. Great value for money.
Excellent quality for the price. Nice breakfast options. Breakfast is included in the price. Great room amenities. Coffee and tee in the rooms. Clean rooms. Excellent location. Helpful staff. Free parking.
We came to this really beautifully placed hotel a bit early and as our room was not ready yet, so even though they were not particually friendly they stored our lugage so we could go to Antelope Valley. But first we went to the terrase of the hotel and the views from there were breath taking. So beautiful. Anyway we got back to the hotel later on and got our room. Unfortunately it was facing the opposite way towards the town, but we could not see that either because the hotel sign was in front of our window. What a disappointment in such a beautiful place...the room it self was fine and the breakfast was nice. My husband forgot his passport and credit cards at the hotel and the staff was now very helpful and they arranged the whole lot to be sent to one of our new destinations. Thank you very much for that, it was very nice of you.
we recently stayed at the Best Western in Page. The hotel staff was very friendly from the moment we checked in. The hotel was clean . Although we did not have a room overlooking the beautiful terrain , there are patios for relaxing. The hotel is located near several good restaurants within walking distance.
Our room was clean and the breakfast was good. The pool wasn't open while we were there, but we were able to use the hot tub. The hotel was nice and quiet at night. We did enjoy a nice evening on the deck for a beautiful sunset.
My friend and I wanted to give a major shout out to Tasha, Callista, Bernita and Kendra form the breakfast serving team. They were so nice and helpful when we dropped our food all over the place. They helped clean up, get a us new full plates and checked in on us throughout our time eating. Super friendly!
The rooms were amazing but the breakfast was perfect! Tasha, Callisto, Bernie's, and Kendra were an amazing team making sure that the breakfast line moved quickly and efficiently and everything was stocked and ready for guests to enjoy!
We arrived without reservations, but chose Best Western because we usually have a good experience. Our front desk gal was warm and friendly and made our checking in go great. Our room was clean, breakfast was good and the gal chekcing us out was very helpful.
I was concerned when I first drove up to the hotel as the outside of the hotel looks dated. The inside lobby and rooms actually look nice. I had a view of Lake Powell which was beautiful. I was at the Best Western Premier Grand Canyon Squire prior to checking in to Best Western View of Lake Powell. While I was at the Premier I received a text message notification from my bank for a charge to Best Western Arizona Inn. I knew I hadn't booked there. So I went to the front desk at Premier to inquire if they charged my card. They said no. They had their accounting department research it and they couldn't find anything. They gave me the phone number to corporate accounting. They couldn't find anything. I was given the phone number to Best Western Arizona Inn. They told me they weren't aware of the charge and they didn't have my name in their system. As a prior victim of identity theft I naturally assumed it was a fraudulent charge. So I reported it to my bank. I had to cancel my card and have a new one issued. Chase monitored the rest of my transactions while on vacation as I only travelled with one card. I had to inform all the places that I had my card linked to for direct debits of my new card number. It was a pain to have to deal with that while on vacation. After leaving Premier I checked into Lake Powell. I enjoyed my stay. When I got home I realized Lake Powel never charged my card. So I called to let them know. I was then informed that they charged me early and that it would appear as Best Western Arizona Inn. I told them I thought that was a fraud charge because I never booked or stayed there while on vacation. They told me their system processes the transactions under that name. I explained the major inconvenience I went through as a result. It was so frustrating. I received a few points for my inconvenience. But that does not make up for the stress I went through dealing with all that and all the phone calls I had to make to find out what was going on. The hotel needs to report their transactions with the name of the hotel or at the very least inform guests in advance that it would appear under a different name. I also didn't know I was going to be charged before I arrived. I don't recall selecting an advance purchase option when I booked my stay. I understand if I was outside of the free cancellation period. But the charges should be made based on the check in dates.
This is a hidden gem. The view is amazing. The staff was better then a 5 star resort .They were helpful, kind and knowledgeable. They recommended the best restaurant and attractions. There is a deck with comfortable seating and a fire pit to relax and take in the view. This hotel is a great value with clean quiet rooms and free breakfast
Chose this hotel for our overnight stay before visiting Antelope Canyon. Clean, remodeled, large room and friendly employees. Nice views too. Close enough to walk to restaurants as well. Would recommend this hotel to other families.
We had a great stay : the location is perfect and the hotel is very clean. The price are reasonnable. We also have a great panoramic view from the hotel. Also the breakfast was fantastic and we were served by Fae Kendra who was very friendly and also very helpful.
Nice, easy to get to hotel in Page. Friendly Reception clerks but slow internet and the breakfast needs an upgrade with more choices. Good value and the room was very clean and spacious. Reception area staff were also very knowledgeable about restaurants and local area attractions.
This place was great! The best part was definitely the view. Page has some absolutely incredible mountains! There is also free breakfast so that is always a nice perk you don't always get anymore. The hotel staff was also kind and they did some renovations that make the hotel look tasteful. We also got a very reasonable rate on our room. The bed was a little hard and water pressure was on the lower end, but those are my only complaints! Well done BW!
We have rented 2 rooms for a family of 5. The rooms are specious. Unfortunately we got the even numbers rooms - which face the parking lot - if you can ask for a room with an uneven number - and you'll enjoy some better view. Rooms and baths are very clean, there is plenty of parking place, the balcony at the lobby has some comfy sofas and has a great view - a good place to relax after a long day with a complimentary coffee they offer .
Went to see the canyons in Page, AZ with my daughter and spent the night there. The hotel was clean and the staff courteous. Walking distance to restaurants and shopping needs. Close to sights. Not fancy but it had everything we needed at a very reasonable cost.
This hotel is in a great location. It is an exceptional value, extremely clean with a very good breakfast. All staff were extremely nice! We will definitely return to this hotel and encourage others to stay here also.
We stayed in a King room on the lower level. Beds and pillows were very comfortable! Room was spacious and bathroom was clean. The view is wonderful although you don't see much of the lake but you still see a wonderful landscape of the mountains in the distance. Breakfast had many options (eggs, sausage, potatoes, waffles, pastries, cereal, yogurt cups, toast, mini bagels, apples and oranges). Staff was nice and check in/out was easy. Hot tub was nice. Room on the lower level can be fairly loud as our door seal doesn't seem the best (you could see light coming through the cracks) although we didn't have any problems with noise at night. Location is great, 5 min walking to restaurants and is next to the Page running trail. Overall I would definitely stay here again. Especially for the price!
We have stayed in a number of Best Western Hotels on this trip. This is not the best one. Our room was "Lake View". The building is shaped like a shallow "V", with one leg (rooms 320 to 345) perpendicular to the lake (North-South?), and the other (rooms x01 to x19) somewhat Southeast-Northwest. Rooms 320 to 345 could be called "Lake View", able to see the small sliver of the lake visible from this hill, but for 301 to 319, it is a real exaggeration. The room was fairly large, with room to unpack suitcases. The bathroom is very odd; a small round toilet about eight inches from the wall, with the toilet paper dispenser hanging over your legs. There is a window on the bathroom on a wall facing the sleeping area; every time the light is turned on in the bathroom, the sleeping room is flooded with light. The HVAC blower blows directly up into the curtains; the billowing curtains cut off most of the air flow. The free breakfast was something of a cattle-herding operation, which may be necessary due to high tourist numbers in the high season. Here they have an attendant behind a counter, not creating custom omelets, but handing out bowls of oatmeal. If you want any condiments (chocolate chips, brown sugar, etc.), she must add them. There is a Best Western Plus on the hill above this facility, with no lake view, but looks much newer. I don't know what a "Plus" consists of, but I suspect it is a better choice. As of March 2019, Internet service in all of Page is fairly slow. A fibre-optic cable is supposed to make it to town this year, which would improve the speed dramatically.
The hotel has been a nice stay until we noticed that our reservation was incorrect for the number of children. (We have two children and our reservation said one, which is odd that it was changed as the default is 2 adults, 2 children) We tried to update this with no avail. They told us that they would need to pay $10.95 for the child who was left off the reservation.
This hotel had friendly staff, clean and quiet rooms, and good hot breakfast. It was close to everything there is to do and see in Page. Kendra at the front desk was super helpful and accommodating! Would stay here again next time.
Great hotel with beautiful views. Close to hikes and very conveniently located near shops and restaurants. Our concierge, Kendra, was super friendly and very helpful! Well worth a visit to Page, we'll definitely be back.
This hotel is beautiful. The lobby has outdoor seating that overlooks the beautiful mountains and lake. The check in process was fast and Kendra was very helpful. There is free WiFi and free access to computers and printers, which was very helpful for booking our tours. The rooms are nice and have wood floors, which I prefer over carpet. I highly suggest upgrading to a room with a view, as the view is amazing! There is also complimentary breakfast that had lots of options. I highly recommend this hotel when visiting Page!
The hotel is very nice and the room was big enough for my wife, my son and myself, very good decorated, they have information about tours around the area, cafeteria is very good and clean, their associates there are very nice.
Excellent location in Page, very comfy, clean rooms, lovely breakfast buffet, and an exceptionally helpful,warm welcome from receptionist Kendra. Antelope Canyon and Horseshoe Bend are absolute musts if you pass through Page.
This is a great location to stay when visiting Page. It is walking distance to numerous restaurants. The views out the back side of the hotel are incredible at first light and at sunset. The hot tub was open but the pool was not. The hotel itself is in pretty good shape and was clean. The breakfast was good and comparable to other Best Westerns.
The hotel was fine, clean, etc. We were on the view side and managed to see very little of Lake Powell (perhaps because of drought?) which we felt was barely perceptible. Good breakfast.More characters here to fill out review
Recently stayed here over President's day weekend 2019. Kendra was friendly and helpful. She also gave us a wealth of information regarding the various activities/restaurants available to us in the surrounding area.
I chose this hotel because of the outdoor area where you can sit and relax whilst taking in the view of the valley and it didn't disappoint. The room was a good size, beds were comfortable and there was great water pressure in the shower. Staff were friendly and helpful. Breakfast was included in the room price and there was plenty of seating and choices available.
Kendra was so helpful! She helped us look for a new tour company when our antelope canyon tour was cancelled due to weather. We loved the view of Lake Powell and enjoyed our stay. It was an up to date and modern hotel.
If you are visiting Page......stay here! But.....make sure you get a room with a view. One half of the hotel faces the wide open spaces or Arizona, somewhere in the distance the North Rim of the Grand Canyon. Just spectacular to sit by the window and look at that scenery. There is a rollaways desk, positioned that in front of the window to write my postcards.......or pull a comfy chair up to the window and read a book. It was actually a pleasure to spend time in the room because if the view. The lobby is beautiful, coffee available and many good tea choices, newspapers......all complimentary. Breakfast, included, amazing.......this morning I had toasted bagel, yoghurt with walnuts and granola and there is the usual stuff like eggs and sausage, pastries, pancakes.......HIGHLY recommend this place.
We stayed here for 2 nights. Even thou our room didn't have the view of the dam and bridge, it was big, clean, comfortable. Their breakfast was good and had a great variety of food types, hot and cold. The only thing we felt it was missing was the fact that the morning receptionist had no idea of the attractions in the area, other than the obvious Antelope Canyons. They should prepare the receptionist to be a little more knowledgeable about attractions.
The hotel is in the perfect location, and is beautifully decorated. Has a pool, hot tub, and view of Lake Powell and numerous mountain ranges. Kendra was welcoming and very helpful. I will recommend to everyone I know.
We stayed at this hotel recently. It was confortable,a good continental breakfast was included and the Young man(Modo) who worked at the breakfast service was very kind and helpful. We recommand that hotel. The view of the valley is incredible. Karo-Line
We arrived late, Woke up to a view of the car park and some kind of industrial unit? So I guess stay on your guard on checkin because in spite of the name of the hotel, you're not always going to get a “View”
Stayed here for two nights in Jan. Nice hotel clean and quiet. Free breakfast was great and a huge bonus to kick off the morning. The only recommendation is the AC - it can only be turned on or off (the temp control setting is not working) so I have to adjust a few times during the night. But overall a nice stay.
We had a great stay at this hotel. Price was great, beds were comfortable and the free breakfast was great! Everything was clean and inviting. Staff was very friendly Dominica was super friendly and so was the staff working the breakfast.
We had a great stay with Best Western View of Lake Powel. Kendra was friendly and informative at checkin and helped us find a great place for dinner. The breakfast buffet was great and Argenmado, was freindly and provided excellent customer service. Our room was clean, well appointed and beds comfortable. We would definitely stay here again.
Highly service oriented staff and wonderful.... Everything from room to wifi is at its best... Great location and a very comfortable stay... Staff from reception till breakfast table are a representation of service with a smile... Great work
Clean place with good amenities and Friendly staff too. Say good morning to Bernita for us. She is hostess of the breakfast restaurant. The young man working behind the breakfast counter was also very nice.
we stayed for a day to visit the antelope and experienced great sevice. Kendra helped us to upgrade a room for three beds. She is very kind and we were satisfied with her great service! thank you!!!!!
We checked in with Kendra and she was very polite, she helped us out and upgraded our room to a view which made us extremely happy! Would definitely recommend the stay, This hotel is close to restaurants and spectacular views!
We checked in with Kendra and she was very kind and courteous. She was extremely helpful with all of our requests and well being. Our room was clean, upgraded, and had a lovely view. It was exactly what we needed for our trip.
Loved the view with the room and the sunsets. Clean and spacious. Breakfast was a good selection. Even with a variety of cold cuts like you see for European breakfasts. What made a lasting impression on us was the breakfast team member server named Argenmado. He is a very, very hard worker and multi-tasks in amazing ways. Uses plastic gloves, changes them a multiple of times, to make sure everything is clean. I even saw him thoroughly wipe down a baby high chair for the next family with kids. He does above and beyond his duties. He took his job very seriously, but also smiled and was kind. Now, this is important - please heed ----- I recommend him for a raise! Argenamado scores an outstanding job performance as this hotels gem. What a great way to start the day with Argenamado. Bernita, another breakfast team server, was very nice, too.
This hotel was grand and had a view too. Price was right too. Ate nearby for supper at Stromboli's and it was excellent. Front desk staff very helpful and pleased we were there. Go and try it for yourself
The room was big and confortable. The breakfast was ok. Not a lot of choice but good. The crew was really disponible. The view of lake Powell is not as expected but the area is great. If I'm in the area I would stop by again. We were helped by Stephanie, Sam & Dominica. Great persons.
The hotel was fine. Just do not book based on seeing a view of Lake Powell. The pillows were horribly uncomfortable. I was not able to access the internet but they were kind enough to have a sign at the desk explaining why, so I understood.
Very wonderful place to stay in Page for visiting Horse shoe bend, antilop caynon, some reservation land for India tribe. very good breakfast, concenient transportation, and excellent service in front desk. Gest room is neat, clean, comfortable and decorated very good with marvelous pictures of antilope caynon. The bed is very comfortable. We like it very much.
The highlight was the breakfast. It was really busy but they had a lot of food and it was all pretty good. The bad thing was the general condition of the hotel was very dirty. The room was alright, but when we moved the pillows on the top cover (coverlet) of the bed it was dirty underneath of them. We pulled it off and just used the sheets and our own pillows. At least there was no carpet in the room, it had vinyl tile that was clean. There was a window in the bathroom that went out to the main room, which was odd. You couldn't use the bathroom at night without flooding the room where everyone else was sleeping with light. All of the carpets throughout the entire hotel were dirty and stained. Really bad. The main lobby was dirty and all of the hallways were as well. I included 5 pictures of all 3 levels of the hotel carpets and one of the main lobby. I wouldn't stay here again,nor would I recommend this place for anyone else. The general idea is that it is really run down..
On 12/14/18, we drove up to Page, AZ not knowing where we would spend the night. We searched online and found a reasonable rate with this BW. It was late, we were hungry. The room was excellent. Anthony, at the desk, was able to recommend some restaurants in the area that were open. He gave us a list and a map. He was also great with answering other questions we had about the area making sure we were aware of the morning hot breakfast served the next day. I wish we could have stayed longer. Great, clean hotel with a good selection of delicous breakfast items. Thank you Anthony for making our stay easy.
We stayed at the Best Western View over the Christmas Holiday. The hotel was full and the breakfast rooms were packed with guests. All three employees worked very hard with smiles on their faces to please everyone. It was a lovely way to start the day. Argenmado, Jeri and Kendra who worked at Breakfast were great.
Clean hotel with amenities needed for our hiking trip. The staff is friendly and the breakfast buffet has plenty of options. We were given helpful tips about things to do in the area. Thank you Falene, Bill and Jeri for making this trip special.
I stayed here with family on our brief trip to Antelope Canyon. The room was clean, comfortable and modern, with beautiful views of Glen Canyon. We received friendly and courteous service from Argenmado, the employee who managed the complimentary breakfast.
We stayed here for a night after Grand Canyon and on route to antelope canyon the next day. It was booked by the tour guide . 5 of us , we paid for 2 rooms , hopefully to get connecting rooms . The wierd part is we did get the rooms next to each other and have a door between us but it can't be open because the table on both rooms actually blocked the connection . So in short they don't have any connecting rooms available as the design had flaw. Rooms seems dated. Breakfast was quite good and the staff at the breakfast area was really nice. We probably won't come back here again .
Its a Perfect Hotel with a perfect view. The stuff are really friendly. The breakfast it's so delicious. You are in 10 minutes at the horseshoe bend and in 15 minutes by the Antilope Canyon. Thank you!
Wonderful service from Dominica checking is in, all the way until checkout. Very good breakfast. Great views. I would stay here anytime I am in Page, Arizona. The location is ideal, walking distance to restaurants and bars.
Checked in and was greeted by Dominica. She was very pleasant and accommodating. The rooms were pretty bare, but the amenities made up for it. Great view on the west facing side. Breakfast was surprisingly good and complete, not the average free breakfast. The hotel was clean, beds were comfortable and location is an easy walk to most restaurants and the free internet was fast. I would come back...
Room was great , we got a room with a view saw an awesome sunset. good location close to downtown stores and restaurants , morning breakfest was buffet style had eggs , sausage , grilled potatoes, SOS, oatmeal, very good breakfest to start your day touring Antelope Canyon.
Very good, clean and spacious hotel with reasonable rate. we enjoyed the view of lake Powell. Breakfast was delicious with eggs (powder and hard boiled) and sausage , the waitress were tentative to our needs and acted quickly to our requests . We will come again
we enjoy the stay here and the breakfast is awesome! Not sure where can i see the lake Powell yet, but for sure it's pretty close to the hotel. Love their yogurt and the room is so comfy. Definitelh recommend here
Extremely horrible customer service. We reached the hotel around 9 pm. We got a room with broken air conditioning. Even after multiple requests, no one fixed the air conditioning. One of the employee named Stephanie, who was at the front desk, wasn't serious at resolving the issue. When we asked about changing our room, one of the hotel staff member said, “it is not possible. do whatever you can”. You cannot treat a customer like this, especially in the middle of the night. I will never recommend this hotel to anybody.
Wonderful view from our room! Excellent breakfast. Good eggs and sausage. Wide selection of breakfast choices. Friendly and helpful staff. Comfortable beds with lots of pillows. We'll stay there again next time we travel through Page.
We stayed for 1 night. It was clean, nice staff, quick check in and out. Breakfast was more than adequate (full breakfast). There are tables on a deck with the view of the lake where you can eat. Restaurant walking distance to hotel. Not sure what poll was like -closed for the season. Bed was comfortable, pillows are very firm and big. Has frig, microwave and Keurig in the room. Up to date decor. Very good value, booked off Expedia.
We enjoyed our 3 day stay at the Lake View BW in Page, AZ. There were two disappointments for us: The internet (wi-fi) was basically non-existent. There is a sign at check in to inform guests that Page has poor internet, but there has to be some solution like Hughes Net or something. The other problem for us is that the hotel has no bath tubs. The shower is great - clean and plenty of instant hot water. The staff was helpful, the hotel was clean. Breakfast was good, but the same every day.
From the check in - to the check out, we love this place. With the cozy, updated rooms, spacious showers and more. This was our second stay here. They offer an Amazing breakfast and great views with the Lakeside room!
The view from our room was lovely, but the actually feel of the room was a little off. It wasn't very comfortable feeling and the loud AC unit did not help us sleep at night! The breakfast was not great so we went out for breakfast.
We stay here for two nights. We really like it. The hostest told us it was remodel not long ago. The hotel is located in a great place and have a beautiful view, clean room and nicely decorated, friendly stuff, very nice continental breakfast. Great value. Good amenities.
We were there one night to see the sites in the area. The hotel sits up high on a bend going into town, so there is a view. But it's not really of Lake Powell, which is a ways in the distance. It's mostly a view of the road and landscape leading down to Glen Canyon Dam (which forms Lake Powell). And our room was a bit diagonal from the view, so we had to look to the side, or go to the balcony one floor down. So, other than the view of Lake Powell being a bit misleading, it was a great hotel experience. The room had a comfortable bed, great WiFi, TV and shower! Microwave and refrigerator. Excellent breakfast with all the hot and cold foods you could possibly want, served up by servers! Best "complimentary breakfast" I have ever seen in my travels! Outdoor deck and pool. Friendly staff. Great value for the price! Would definitely stay here again!
Check in man was great. Check out lady was great. And the young lady at breakfast was especially good. Really couldn't fault any of the staff here at all, all very smiley and polite and helpful. Breakfast itself was ok - they made biscuits and gravy taste very good(!) but personally I'm not a fan of stone cold frittata. Rooms were probably clean but the fittings are now so old it was difficult to tell, I'd be surprised if the place has had a refurb since the 90s. Everything in the room just seemed old, but especially in the bathroom with a weird frosted window between the toilet and the bedroom and all the limescaled fittings. Noise transference from the corridor and the next room was very high but thankfully everyone seemed to go to bed early so it quietened down. Bed was very comfortable. We had a nice view from the room of the surrounding cliffs. Lake Powell isn't near the hotel so any view is far off in the distance. We picked this hotel as we wanted to walk to dinner rather than drive and although you definitely can do this distance-wise, it didn't feel particularly safe after dark so we stopped after 5mins and just went into a chain pizza place. I think the place is fine for a night, and if you are arriving late and don't want dinner it's probably perfect. Overall - great staff, tired room and not great location for dinner
We booked into a dreadful motel just up the road from here and were so pleased that the BW View could accommodate us instead. We had a room at the back overlooking Lake Powell and the Page Dam. The room was good with TV, microwave and 2 very comfortable beds. Good shower, although they were a bit stingy with toiletries. Strangely, there is no restaurant or bar at this hotel. Although in the lobby there is complimentary coffee. Breakfast was a disappointment. Anything served with disposable plates and plastic cutlery isn't going to be good. There was lots of choice, but none tasted very good. Would still recommend it though.
I have been traveling this past week and stayed at lots of places with "breakfast". BW Lake Powell was in a class by itself. Bernita, Bill, and Etta were diligent in creating a warm and welcoming environment. This was more than a self serve environment.... these three were busy serving and making sure the food was fresh and replenished. Thank you BW View Crew for a good start for the day.
Recently spent 2 weeks at this property while on business. The hotel is well placed overlooking part of Glen Canyon National Recreation Area. The room was comfortable, bed was good and the overall experience was favorable. There are plenty of restaurants in the area, and there is some shopping nearby. Free breakfast was good. Negatives were kind of slow WiFi and no laundry service. Hotel was quiet and grounds were clean. I will stay here next time I come to Page.
Our stay was excellent overall. The view of Lake Powell is in the distance. Rooms are clean and comfortable. The breakfast was plentiful and the service was first class. Thanks to Falene, Bill and Mileena!
The hotel is located in the town of Page, ideal for visiting Horseshoe bend or the Antelope Canyons. Rooms were modern and spacious. We didnt have any hot water and the reception lady didnt seem to care much. When we spoke to a manager from corporate this matter was resolved nicely but still.
We made a roadtrip through the usa and stayed at 8 different hotels. Most hotels were a little bit dissapointing: they looked great on internet but they were in reality just not so good and clean as the pictures shown on internet except from the Best Western hotel in Page! This hotel is super clean and the rooms are exactly as shown on internet. Also you can enjoy coffee or tea and we even had an microwave in our room. Very good breakfast with many things to choose from and with a lovely view on the valley of Page. I would defenitely recommand this hotel!
The hotel was nicely appointed, clean, quiet and the staff was courteous and helpful.The view from the balcony that runs across the back was nice but could not actually be considered the lake view advertized . Breakfast was very good with a variety of choices.
Beautiful views from the terrace. Great place to relax after a lot of driving. Breakfast is quite substantial & breakfast staff: Falene, Bill & Mileena could not be more helpful. In fact the entire hotel staff is notably hard working & very friendly.
For a 2.5 star hotel this gets 5 stars. Clean and modern accommodations at a good rate. Breakfast was good with lots of choices and great staff Bernita, Fae and Bill. Perfect location for tours to both upper and lower Antelope Canyon.
My husband and I wanted to come and photograph the slot canyons and Grand Canyon. Page seemed the beat place to stay. We looked around and picked this hote by price and amenities not really knowing much about the area. We picked right. There isn't a bad view from any room. The hotel staff is so accommodating. Bill, Bernita, and Etta were up early making breakfast and greeting people who came down for the ample breakfast every day. It was a full breakfast too worthy of hikers and the like. I The rooms are a tiny bit dated but the artwork (photos taken in the famous Antelop Canyon) is beautiful. We took advantage of the coffee maker, microwave(when we were too tired to go out) and the decent sized refrigerator in the room. Thank you too all of the staff. You really seem to care that your guests enjoy their visit and the area. We highly recommend and we WILL be back.
Lucked out with this hotel selection! It was my first time in Lake Powell and visited to participate in a half marathon. Anthony and Dawn not only gave a great first impression but they were very accommodating for the one night we stayed. The room we booked was on the third floor and oriented to provide one of the best views in town. We're definitely going to choose this underrated property again in the future!
There are a lot of hotels in Page. I chose this hotel out of brand loyalty. I was disappointed. it is not up to my usual standards. The breakfast was just ok. They should change the variety of hot dishes from day to day. The view is only from one side of the hotel so if that is important, be sure to request room with a view. Lobby has ice water, coffee, and tea all day which was nice. Nice lobby.
Great location with awesome views of Lake Powell. Great bed. Very comfortable. Staff was friendly. Awesome breakfast laid out in the morning with very courteous staff generating fresh pancakes etc. Good parking available.
We originally booked to stay at La Quinta & changed to stay here instead, that proved to be a good move as the other hotel was at the far end of town & this one is just a short walk to restaurants, shops bars etc. The room was adequate in size but the queen beds both had continental quilts on which were not needed in hot conditions. I folded these up & put to one side but the maid put them back on when she made up the beds the next morning. The bathroom sink did have a musty smell but didn't bother us, shower was nice & large and towels provided were good quality. We enjoyed sitting out on the terrace with our wine before going out for a meal, there are nice views of the countryside and golf course but the lake itself was dried up so not visible. We wanted to visit Antelope Canyon but didn't anticipate the tours would be fully booked when we were in Page and were moving on so missed out. So if you are planning a trip, pre-book your tour in advance of arrival. Instead we had a walk out to Horseshoe Bend which was quite stunning then we drove down to Lake Powell itself, surprised to find it was run by National Parks, not that it mattered as we had an Annual Pass but not sure it was worth the fee without this.
I triple checked my reservation as well as tripadvisor when I checked in to be sure this was the same hotel I booked based off of the photos and reviews. I cannot believe this hotel got anything more than a 3 star rating. For $400 for 2 nights, it's ludicrous what you get, a view of the parking lot in a dark room with a LOUD A/C and a bathroom that has a window into the bedroom... yes, that's right, the window was into the bedroom to a view of the beds. The bathroom had a perpetually horrible smell which I am guessing is from the drain. I was thankful for no plumbing issues though given this. The A/C was loud and rattling and woke me up several times at night, the one window in the room would not have provided enough ventilation to sleep with the A/C off. The staff was very rude and standoffish, for example, I asked the woman at the front desk if she had any recommendations of maps of the area for exploration, without looking up from her paperwork she told me to go to the visitor center which was up the street to the left at the museum (which btw I went to and was closed) and that was the extent of her assistance. The breakfast was awful. It is mind boggling to me that this hotel is reviewed so highly, perhaps all the "lake view" rooms are updated and amazing and it's only the rooms facing the parking lot that are terrible? I'm not quite sure. But I would never stay in a Best Western again, was my first time and will surely be my last, for a budget hotel this was QUITE pricey with no good qualities.
Nice view of Lake Powell and dam. Good location to head out to explore area. Staff friendly and breakfast was fine and convenient. Rooms could use a sitting area although there are nice sitting areas inlobby area and by pool. Wish they had a laundry. Would return.
For $170 we had a Parking lot view. The LAKE is nowhere to be seen! Our toilet overflowed onto the floor on 1st flush. Nasty! When I checked out (1st thing in the morning) & told the "manager" of the terrible nights stay, she said the lake is down & I didn't book a "Lakeview" room, even though my reservation stated Lakeview? The hotel is called BW Lakeview, but don't be misled. I was told I would get a %15 refund, but have been told no since I've returned home. Was told that toilets overflow because of the guest!? 100 + rooms & a 6 person jacuzzi? I love staying at Best Westerns here in Michigan & a Lakeview room overlooks the lake. The Page Az BW is a ripoff & has rude staff other than the midnight desk girl who did so much to try to help. Even cleaned up the smelly mess in our bathroom but the bathroom was unusable due to the odor . Poor rating is generous at best. PS- Where is THE LAKE in the picture they show here? 4 miles to the right
Our "Lakeview" Room was a Parking lot view with mountains in the background. Scenic BUT Not Lakeview! Lake Powell is not visible from where we stayed. The Dam is visible. The toilet overflowed on 1st flush & we used all of our towels to absorb the smelly mess. Luckily the night desk receptionist Kendra came & cleaned up the mess & brought more towels, but we couldn't use the bathroom due to the smell. We used the lower floor guest bathroom by the pool. Was awake from 2am until 5 am. Skipped breakfast & just wanted to check out! Asked manager about a credit or refund & was told I would get a 15% refund!? Really? What a waste of time & $! LAKEVIEW? Where? What a Farce.
Very clean room, gorgeous views, and amazing breakfast. We really appreciated the remodeling that ripped out old carpet, and put down wood looking floors. Breakfast included chicken fried steak, which we have never seen on a breakfast buffet. There was a wide selection of food that included cheeses and ham. Overall, beautiful place with staff that was extremely courteous. .
This was the worst hotel experience I have ever had.The condition of the hotel is regrettable, but worse - and significantly so - is the behavior of the staff. One is particular - their Office Manager - has no understanding of hotels.com and credit card billing practices, and she is the most discourteous hotel employee I've ever encountered. Best Western's Corporate Office was horrified to hear how I'd been treated, and compensated me financially. They're also reviewing this particular employee's employment. But the owners and manager won't answer my communications, so they may be quite surprised when their franchise comes into review. The hotel is also being reviewed by hotels.com, who I booked through, and who also could not believe the treatment I was subjected to and made restitution.
My friend and I loved that hotel, we felt very comfortable and safe around the area that I've never been to, we choose this hotel to be close to the antelope canyon and also the lake Powell where we had some adventures, to go to these adventures you need to book in advance. The hotel has a great view to the desert, great continental breakfast with options for me vegan at the time, they have a nice hot tub where we enjoyed the cold night looking at the desert and also a great staff who let us have a late check out (1 more hour) we really appreciated everything, definitely going back when possible.
Spent six nights here on a recent trip to the sights surrounding Page, AZ and it was pleasantly beyond my expectations. After arriving later in the evening somewhat exhausted from our drive from Phoenix, the front desk quickly checked us in. The hotel location is great - a short drive to Lake Powell, Horseshoe Bend, Antelope Canyon, etc. There are also several restaurants that are within walking distance as well as a supermarket. Our room had a refrigerator and a microwave which made it easy and convenient to reheat leftovers. The breakfast staff - Etta, Bill, Jasmine and Bernita - kept the buffet fully stocked even with a sold out hotel and also assisted me in finding low carb options. Our room was large, clean and inviting with a great view of the dam area and Lake Powell beyond.
The smell was so bad in the bathroom we changed rooms, I was told later it was probably the drain backing up. If it was the smell must have been there during and after cleaning, that did not happen between check-out and check-in. We are usually satisfied with this chain, lets hope this was an anomaly.
Nice hotel with nice view. Easy walk to a couple restaurants and grocery store. We had a very long check in as understaffed that day.Ok breakfast but could not keep up with the demand, and the coffee is very weak! Room was fine, small, but had places to put stuff. The linens policy was what got me upset. They change everything even if you had barely touched it and hung it up. This lack of awareness by the owners of a sophisticated hotel is just unbelievable in this day and age.
Stayed here for two nights on a 10 day tour of the southwest. This hotel had a great location, a terrific view and a great free breakfast. On the down side was that the room was noisy. We were on the street side and could hear conversations in the parking lot and an argument at a nearby restaurant. The in-wall blower unit was very noisy and our room by the elevator was subjected to people talking as they got off and we could hear them in the room. I think some of this has to do with the design of the hotel with tiled floors and high ceilings which looked nice but tended to accentuate the sound. Also, there was an almost 1-1/2" gap under our door which didn't help keep noise out. For some reason the bathroom in our room had a glass window in it in the wall toward the bedroom (why they put that in there I'll never know). When someone went in to the bathroom and turned on the light, it lit up the entire room, thus disturbing the sleep of the others.There were signs throughout the hotel saying "silent zone" and encouraging people in the hallways to keep conversations down. I think this speaks to the general noise problem in the hotel. On the positive side, this hotel had a GREAT view from the main patio. The staff was helpful and friendly. Those staffing the breakfast room were friendly and helpful. There were lots of food options there. The room was clean and the bed/mattress were excellent. It appeared that there were attempts to make this a nice, attractive place. Maybe that's why they call it Best Western Plus. However, there is a noise problem. Of all the hotels I stayed at during our 10 night trip, this was my worst experience. I would stay there again but would insist on a room on the side away from the parking lot and not near the elevator. As or that window in the bathroom, I still can't figure that one out. Was the architect drunk?
The room was OK but we were with a bus tour and had the buffet breakfast. All the other hotels we stayed at provided excellent breakfasts, so what went wrong here? The only hot food was from a toaster and a pancake machine! And there was only a small table with a few cold choices on it. I really expect more from a major hotel chain like this one.
Very friendly staff, convenient location. We really enjoyed our stay, had a balcony, the room was roomy and comfortable, pool was refreshing. Close to Glen Canyon Would highly recommend and would choose this location for a future stay.
We managed to find our way to this Best Western Hotel. It's small but spacious enough. The rooms and bathroom were nice. The swimming pool was a good size but was cold at night. The jacuzzi is a good size. There's a seating area outside that overlooks the pool area, but the view of Lake Powell was not what I expected. You can see it but all that great. It's a convenient location if you're staying the night then heading over to Horseshoe bend and Lower or Upper Antelope Canyon. I liked that the lobby area had free tea/coffee which is self served. The breakfast that was included in the price was more than I imagined. It was good! The staff was friendly. We wished there was some kind of gift shop at the hotel. There's a few stores in the area like Safeway and Walmart. If you don't want to go to eat at the restaurants around, you could always order in for pizza. It's a cute little place and I would come back again.
We stayed here before visiting Horseshoe Bend the next morning. The room was clean, the ice machine was conveniently located, and the service was friendly. We even showed up late to breakfast, and they still let us eat. If we had more time, I would have liked to swim in the pool--lovely with fountains and a great desert view. Horseshoe Bend is only minutes away, so this hotel is the perfect location to stay if you want to visit that attraction.
Outstanding customer service at the breakfast bar from the team of Bill, Etta, Jasmine, and Lydia! Best breakfast that we have had at a hotel in a long time. Very good room and nice check-in folks also.
Our room had the strangest window placement. The bathroom had a window behind the toilet which faced into our room next to the bed. Our room windows looked onto the hotel balcony. People could peer right into our room. It was very awkward. Our room was also noisy because it was right next to the lobby. The breakfast was good though. It's a buffet with hot items like eggs, sausage, and oatmeal along with typical hotel breakfast items. It was an above average breakfast for this type of hotel. With so many hotels in the area, I cannot recommend this one, mostly due to the window situation.
Reception staff polite but not friendly, no eye contact, talked to computer, not us. Shower door could not be closed as it was falling off the wall. Floors were filthy and the rug in the reception area is a disgrace. As for promoting a view of the lake, it is so far in the distance it can barely be seen. This is by far the worst experience of Best Western that we have had on our visit to America.
This Best Western was one of the cheaper options during our overnight stay in Page. We paid around $225 with tax on a Wednesday evening in August so we could cover Horseshoe Bend and Antelope Canyon during our stay. The Restaurant was pretty nice for a Best Western that included a fridge, desk, tv, and pool. Parking was included as well as breakfast (however breakfast was limited hours for around 3 hours). Staff was friendly and room was pretty spacious to sleep 4 in a 2 queen bed room. Location was ideal and about 20 minutes from Horseshoe and Antelope Canyon. I wouldn't mind staying here again and definitely beats the travelodge hotel across the street as the cheapest option to stay overnight in Page.
The staff are helpful. The breakfast was great with lots of hot stuff. The location is very close to upper antelope canyon. The lobby and sitting area are big and comfortable. The only thing concerns me is that the toilet was a little rundown. The smell was not fresh when we entered the room. That's why I cannot give it five stars.
What I liked: the staff, the views and the breakfast! Plus the room was spacious and the beds were comfortable; everything was clean and worked well; front desk staff were efficient and knowledgeable; and checkout was a snap. In room Keurig for coffee. (Lower) Antelope Canyon was about 10 mins driving. What I didn't like: WiFi wasn't amazing. But to be fair, this is a mountainous region snd there was a heads-up warning at the front desk.
We booked this hotel through Expedia for $124 (w taxes) which is good price for this time of the year. Page is very popular in the summer and hotels can run expensive. We had a small view of the lake but it's better then looking at the street on the other side. Nice room with pictures of Antelope Canyon on the walls. Very clean with large walk in shower. The breakfast included hot items along with the traditional cereals and toast. Why sit in the breakfast room when you can sit on the deck overlooking the lake.
What to expect from an average Best Western hotel? Well, this one in Page was clean, the room was okay (noisy aircon, but that's reality at a lot of places) and we were happy that we could check in a bit earlier than the official 4 pm. We had a good night. The unpleasant surprise was the complimentary breakfast. It was cheap in every way. Disposable plates, terrible yoghurt, plastic cheese etc. Spend a few dollars more on breakfast elsewhere, it is worth it. Otherwise, a decent place to spend one night on your way to the next destination.
Overall, our stay here was fine. The room appeared to have been upgraded recently. The room was clean and the beds were comfortable. Breakfast was decent/typical. We would stay here again. The only negative was the price (on the high side).
Older hotel that needs updating especially The pool area. Rooms were average size with room for a rollaway for our child. Clean but a bit worn. View was of Glen Dam and The surroundings. Breakfast with lots of choices but very busy. Would choose somewhere Else (newer) next time in Page.
For such a price, we expected better. The service was bad, the pool turbid, there were no parasols around it and the breakfast was poor too (plastic through-out plates, cutlery and cups, not enough tables outside, no fruit salad, the ananas was from the can, breakfast room wasn't nice). There was no key or instruction to call the reception desk from the room phone. The location though is great, and the room nice (but no safe inside) but could have been cleaner. We had also asked for a room on the second floor two months in advance which we didn't get.
Rooms are average. View is nice but not spectacular. No food service to speak of in hotel and staff unsure as to quality or value of nearby options. Cost is above average for BW. Breakfast slightly above average but not worth getting up early for. No USA Today.
Great stay, clean room and good amenities, ideal location for exploring the remote parks and attractions. No view of lake from our room but no issue as only an overnight stop over. Staff very helpful & friendly. Complimentary tea and coffee was a nice touch.
Good location small hotel with good breakfast. Plenty of parking. Friendly front desk. Internet slow but hotel said the town of Page was like this. Our room on the first floor was not too noisy. Free breakfast was tasty. We liked the pancakes. The cafeteria staff/manager takes pride to make guests feel welcomed.
After a long day of visiting Grand Canyon on July 26, we(6 people) arrived in this hotel around 8 pm and got two adjacent rooms in the third floor(Room 321 and 323). But the air conditioner in 321 was not working at all. I tried to call the front desk and the phone was not working. So I went down to the front desk and waited on line for long to report in person. Finally I told the receptionist, but without any apology the receptionist asked me if I want another room... It was 98 degrees outside, who wouldn't want another room in that condition? So I said, "yes". She gave me Room 245 in the second floor which was million miles away from Room 323. I asked if she could give me a room closer to the other room and she said, "No" brusquely, then said "There is no room left. Do you want the room or not?" No apology whatsoever. It was a so unpleasant experience and ruined my day.
I loved my room! Very modern. I especially loved the deck and deck furniture and took the advice of another review to go out and get dinner and eat it on the deck. I found Texas Barbecue and brought it back to the hotel and lounged outside on the deck watching a summer storm roll in over Lake Powell.
checked in here after being at the best western plus. The staff in the morning were not very pleasant as we tried to do an early check in but they let us go to the pool that was nice. There was a staff change afterwards and what a difference. very pleasant. Room was fine had a coffee machine with coffee and tea pods nice touch but why no water refill like at the best western plus? Breakfast was normal and all good. Book early to get a better price.
Was an OK hotel in Page, Az. Titling it with View of Lake Powell, while accurate, is highly misleading. Not entirely sure that you can even see water. The room AC was not very good at cooling the room and horrible if you needed to close the blinds as they would cover the AC unit. Breakfast was nice with a larger selection than what I was expecting.
We stayed here one night in July 2018. The staff was super helpful and friendly, the pool and whole place was lovely and clean with great outdoor areas, and the room was comfortable (tho' ours had a weird smell that couldn't be gotten rid of—hence the 4 star rating. Our friends' room right next door was fine). But I especially want to mention the kitchen/breakfast staff: Bill, Modo, Lydia, and Jasmine! They did a great job with breakfast—the coffee was fresh, strong, and delicious; the staff was helpful and kept all the dining areas really clean; and there was always plenty of delicious food to eat. Modo, who was serving pancakes and oatmeal, was ESPECIALLY pleasant and helpful—a charming person who seemed to really care about helping all of us have a great dining experience! From greeting anyone who came up, to doing something unusual like putting brown sugar in my coffee, to wishing an enjoyable breakfast to whomever he served, Modo is the BEST! If you want a great breakfast before you head out on your next adventure, a cool pool to swim in at the end of the day or sit around while having a refreshing beverage, and a good place to lay your head at night, I recommend this hotel as a great place to stay in Page.
We've been on a two week family vacation in the area and this stay was just ok. We paid just under $200 for one night. Last week we stayed in Vegas at A REALLY nice resort that was much nicer, had way more amenities and was a fraction of the cost. In fact this hotel was our most expensive stay on our entire trip and I can't understand why. The staff was friendly and the hotel was clean but other than that everything else was just average. The pool was murky and dirty and the “View of Lake Powell,” as expressed in the title, is a bit of a stretch. The hotel has a pretty view but you can barley see the lake at all. All in all I would probably not recommend this hotel.
This hotel has staff that is friendly, and the lobby is nicely decorated. That is where the quality stops. The rooms have a terrible smell that as other reviewers have pointed out can be traced to the shower. The mattresses are old and are not comfortable, in the area there are much better options.
We had a pleasant stay at the hotel. The room was decor was very modern. Breakfast had a nice selection. We had a nice view of Lake Powell from our room. We visited the Grand Canyon Northern rim and Horseshoe bend which was a few miles south of Lake Powell. We had a good stay.
I had a room with a view of the dam and Lake Powell, although somewhat far away. The staff is very helpful and friendly. The rooms are comfortable and appear to have been fairly recently remodeled. Lots of food options at the free buffet breakfast. Restaurants are within walking distance, but not really close. Highly recommend.
Our room had two queen beds and it was clean and well kept. We LOVED the view from the outdoor patio and pool. The seating, lighting and comfortable setting outside was really nice. Best feature of the hotel for us was a delicious breakfast. Lots of options and well organized! We enjoyed our stay and would recommend it to anyone passing through or visiting Lake Powell!
Rooms are relatively new and clean. Love the balcony behind the lobby although it's more of “mountain/canyon view” rather than “lake view”. Breakfast service from Jasmine, Lydia, Bill and Mado are great. Have been to lots of hotels that offer breakfast, but their service are the best!
I would normally never book at the Best Western, but the “View of Lake Powell” in the name convinced me that this hotel had a great location. I booked view room. When we got to the room, the “view” was of the parking lot. The room smelled. We checked more recent reviews which seemed to be all negative with mention of dirty sheets and bedbugs. We could see better hotels from our window and we're lucky enough to get a room at the Hyatt Place which is literally around the corner. The best thing I did was leave this place.
The place was clean, quick check in, centrally locates, walking distance to local eateries and downtown. This trip was purely for leisure, so the slow internet service was not an issue for us. The views were amazing, Glenn Canyon Dam is right up the road too!
I wouldn't stay here again. Room was run down and not very clean at all. The airconditioner sounded like a Jumbo jet taking off so I didn't have airconditioning on which made it for a very uncorfortable nights sleep. Price for the night was a rip off. The young man at the front desk is the only reason for I giving a average he was more than helpful with guiding us for somewhere to get a meal as it was late when we arrived.
My family stayed at this hotel on July 1, 2018. I reserved 2 rooms. The cost for each room was $215 per night so around $430 total price. Stayed 1 night. First I would like to say the view is excellent. The pool area is very nice. Had plenty of seating and pool towels. There is a covered porch off the lobby with plenty of seating and a great view from this outside location. You can also have breakfast in this outside area. The free breakfast was phenomenal! Many, many different items served. Not just a continental breakfast. Breakfast host was most helpful. The 2 guest rooms I was assigned to were completely filthy and disgusting. When entering the room I found a little pile of toenail clippings right beside the bed. There was a band aid stuck on the top sheet under the spread on one of the beds. One bed was badly tilting to one side. There was a dirty washcloth left in the shower from the previous guest. Toothpaste still on the sink. The floors had not been swept or mopped in a few days because after walking on them in sock feet socks would be black. I talked with the front desk and was told by Raylene that the hotel was sold out. When checking out the next day I was told the manager would not be in until 2:20 so I left my name and number for him/her to contact me. I'm still waiting for that phone call! Prior to checking in on July 1st I found out on June 28th that this hotel had put 2 $215 charges on my credit card the were "pending" until checkin. This was 3 days before checkin. I contacted the hotel on June 28th to question this charge. I've never stayed in a hotel that did this. Most give you 24 hours prior to checkin to cancel so why charge my cards 3 days before? Pending charges can tie up available credit on a credit card. I was told by Anthony this was a Best Western policy. I could remove it but I could lose my reservation. I was very upset by this. Anyway I called Best Western and was told this was not a company policy but specific to this hotel. I stayed at 3 Best Western Hotels during this 2 week trip and this is the only one who had this policy. So beware and monitor your card. I will never stay here again and would not recommend this hotel to anyone. For $215 I feel I am ENTITLED TO A CLEAN ROOM AT THE VERY LEAST.
It is a good hotel. It has a distant and little view of Lake Powell. It is near the main part of the city. Room is good, clean. spacious. Close to a great Mexican restaurant El Tapatio! Must check out:) Close to the lake and Antelope Canyons for tours. May be 10-15 min.
Hotel was very average, showing some age. We had to switch rooms when arriving due to dirty sheets, staff was very nice about it. Originally walked in the BW plus and it looked much nicer. Page is crazy over priced, so for 1 night it was ok, any longer would have passed.
The hotel was just fine for what you care about - AC worked and they had a pool. Breakfast was pretty good. On the negative side, the sheets were scratchy, we could never quite get towels for the pool and it was too pricey for what we got. They kept delaying our check-in so much I thought they didn't actually have a room.
Stayed here for two nights with my family while visiting Antelope and Lake Powell. The hotel is pretty average. A bit pricey for what you get. The thing that stands out is the SLOW or non existent internet connection. They have a sign at the front desk that attempts to explain why but that's a bit late. You should be told when booking. It's that bad. Our room had a bit of a smell and we had some trouble with unlocking the door. Breakfast was good with service minded staff.
We had a nice short stay. Perfect location and lovely views. Many guests had the great idea of bringing dinner back to the hotel and sitting on the front patio with a bottle of wine. Breakfast was well attended. Rooms were clean. Hotel cold not give us adjoined rooms because of ovesized furniture blocking the doorway. That should be corrected to have a few available. I would still happily come back
Great hotel: clean,roomy and a killer view. Free breakfast which wasn't too bad. Staff is super friendly!!!! Definitely a great spot to stay. We stayed for 3 nights and ventured out everyday. Perfect location for exploring Page, AZ.
Stayed here for 2 nights and its a great location with great views of Lake Powell. They have a lovely patio area with seating. Got to use the pool, which provided towels. The continental breakfast has a large variety too, great way to save money on a meal before heading out to Antelope Canyon and Horseshoe Bend. Would definitely stay here again. Everyone was super nice.
Room was clean and we had 3 queen beds which was perfect for our family. We arrived early and although our room was not ready, we were able to use the pool/hot tub. The view from the pool area was nice. Although you do not actually see much of the lake itself, you can see the dam/lake in the distance. We enjoyed sitting out on the common deck area and watching the sunset. There was no bathtub, just a shower, which did not have the best water pressure (and was a bit awkward to adjust, as the door opened on the far side from the spigot). If I stayed here again I would definitely request a room with a tub. Hot breakfast was included and was good (eggs, sausage, pancakes, biscuits/gravy, bagels, pastries, cereal, toast, juice, coffee). The breakfast room was a bit small, but we got there early both mornings and had no problem getting a table. I would recommend staying here and would stay here again. Pictured is the sunset view from the common deck.
The location of the hotel was good and convenient. The pool was on the small side and there was no shade at all. The breakfast was good. The room was a little outdated I thought and the mattress not comfortable; a little bit too soft. My biggest complaint was the staff. The agent who checked us in was totally overwhelmed and could not type and talk at the same time, so she asked me to stop asking her questions. (!!!!) my questions were pretty simple: what time is breakfast and where is the pool.... overall the staff did not seem properly trained. I would not stay there more than a couple of nights.
We were only there for 1 night. The bed and room were clean and comfortable. However, the microwave didn't have the correct inserts to work properly - something that was important to us because we were preparing our own meal in the room. One of the desk staff helped us, but it took two tries to get the right insert. Breakfast was decent. It was a good price performer for someone who only needed a place to stay for the night.
Does what is says on the tin. Gives you a view of Lake Powell. Clean neat tidy hotel, breakfast has good with a good variety of choices, easy free parking and friendly helpful staff made this a good stay in Page.
We'll see if the management protests this review as well. I'm simply trying to help out fellow travelers by giving an honest review of the property. The room I stayed in was #305 directly above the lobby with 3 queen beds. The fridge is small, bathroom fan not working and felt very dated. Mattress was on the mushy side and there was a large gap under the door (about an inch) letting in sound from the ice machine and hallway. There was a terrible smell of sewer gas coming up from the shower drain. Buttons on AC window unit were broken. The free breakfast was mediocre and they don't have scrambled eggs. I asked the worker and it was a product called “liquid eggs”. I'm sorry this place gets negative reviews but its for a real reason from actual travelers. If you need a place to stay in Page, good luck.
We booked the 3-queen room for our family toward end of their busy season (June) ... so this was pricey ($350+/night) for a pretty terrible room. The negatives: (1) Air conditioning. We learned the hotel purposely broke the "cooler" button on all the air conditioning units so that you are unable to bring the room below 70 degrees (same goes for the fitness room). It was 95 outside ... so after a day adventuring, that was annoying to come into a lukewarm room (2) The smell! We don't know why, but there was a sewer gas smell coming up through the shower drain. The whole room had a nasty smell that overpowered anything our travel Febreze could handle. (3) The room was really tight with three queen beds - that's about all that fits in there plus a desk and chair, and very small sink counter for what could be up to 6 people in the room. (4) our room was just outside the very noisy ice maker ... which was visited at least a dozen times both after 10pm at night when our kids were trying to sleep and in the early am. I very seriously considered putting an "Out of Order" sign on it - if I had tape with me I would have. (5) when I made the reservation they told me that we were very conveniently located within walking distance of restaurants, and there was one on property. It looked condemned - never saw it open. And a tip about downtown Page ... there are no restaurants. Really, no place at all appetizing enough to eat at. Seriously ... go the market to buy food, get sandwiches at Subway, or go eat near the Marina. On a brighter note - the two positives: (1) You do get a nice view of Lake Powell. (2) Their breakfast has a generous amount of options compared to most free-b'fast places -- scrambled eggs, meats, lots of bread and pastry options, make-your-own pancakes, cereals, yogurt, fruit.
Where to begin... I stayed in room 305 which is supposedly a premium room with 3 queen beds. The room STINKS because a sewage odor comes up from the shower drain. The bathroom fan didn't work. This particular room is directly above the hotel entrance. The window unit A/C temperature buttons were broken but functional. That's more of a side note because another traveler asked about the "down" button because theirs was also broken. The person said many of the rooms had broken buttons probably so guests can't lower the temperature so the hotel saves money. In any case, I'm giving this horrible hotel 2 stars simply because we were able to check in slightly early and it met our basic needs. They also let us cancel the second night. We drove to Sedona instead of spending a second night in Page. There is absolutely no reason to stay in this city for more than 1 night.
Room was Ok Not as clean as most BW's but the property is in a dusty area. The included breakfast was not bad at all so that was a pleasant surprise. The location is good as it convenient to the lake and the various local activities and tours. My only real complaint is that the hotel had CNN playing constantly in the lobby, the business/internet center and in the breakfast room. Thankfully the volume was on mute but even without the sound the constant barrage of personal attacks on the President was a bit much. I checked the TV stations offered in room and you had your choice of CNN or MSNBC for cable news but Fox News was not offered. So, if you are a liberal who hates our President you will feel right at home here. However, if you lean more to the right or are just a fair minded individual who feels both sides have a right to be heard maybe you should find somewhere else to stay.
Nice hotel very well located, for visiting the parks . Impersonal and cold welcome . Spacious room very clean, and superb bathroom. Excellent bedding. Small outdoor pool impractical because windy . To improve : the breakfast too basic. Good value for money.
The hotel affords you a lovely view of the surrounding area, you can walk to town of Page, easily reach the Rimview trail for a hike and having real scrambled eggs at breakfast was a nice surprise but that's it. The staff is rude,unfriendly and unhelpful, the pool freezing cold and you had to check in for breakfast with your room number which leads me to believe not everyone gets a free breakfast. Given the option you should stay elsewhere.
I checked in after hiking the 5 national parks in Utah for 7 days and was anxious to relax my aching muscles in the hot tub before dinner. We dropped our luggage in the room and then went down to the hot tub to find it ice cold and full of leaves. We went to the front desk and the clerk (I think her name was Dominica) said it was broke but we could go to the other BW Plus hotel and use their hot tub for no charge. I asked to switch to that hotel for our 2 nights and she said “sorry it's sold out”. So I went back to our so called “view of the lake” room (it's a view of the rim) and called the other hotel and they said they had plenty of rooms ($179-$149 respectively for both nights). She lied! So I called down to see if we could switch hotels and she was on the phone with the other BW Plus hotel so I was put on hold. She explained she would allow us to ‘transfer' only if we agreed to pay the higher rate of $206.96 on our reservation for BOTH nights. Exhausted and tired, we decided to ‘transfer'. I worked hotel hospitality for many years and found having to pay the higher rate the 2nd night very disappointing. Customer service is very low not to mention she lied to us. After 6 hotels on our 2 week trip (half were BW), I left with no credit card receipt on checkout because we ‘transferred'. I only had my $206.96 rate on my reservation. Stay next door at BW Plus and avoid this hotel. From the other reviews it looks like the hot tub has been broke awhile.
Very friendly service. Ken, Bill and Bernita at the breakfast restaurant were very attentive. Front desk worked with us to change rooms. Hotel could use updating. Our door slammed hard to close. Location convenient to area attraction's.
On a recent road trip and have stayed in hundreds of places you always expect a smile and a warm welcome wherever you stay. I've got to admit in 70 years this was the chilliest reception ever. While all places have check in time it's never been a problem if a room was clean and ready to go. Dominica reminded me it was 12:24 and too early. We'd crossed a time zone so my watch was off. She told me to come back about 3 which wasn't a problem. I asked if they had breakfast and got a one word answer 'yes'. So we pre registered. We came back at 3 and she said nothing has changed so we sat in the lobby along with the others. As if by magic at 3:45 all of the rooms were ready. I later asked another clerk about breakfast and got the answer I was looking for that it was a wonderful hot breakfast served on the first floor from 6:30 to 9:30. I mentioned the cold response from my previous encounter and she gave me an eye roll as she knew who I was talking about. The name of the hotel 'view of lake Powell is a bit misleading as there's just a sliver of water to see.Mind you it does have a great view, the golf course, the bridge and dam but the view of the lake is a bit of a stretch.The room itself had a bad smell and the first thing we had to do was open a window to air it out. I guess we got used to the smell but when we returned after a day out it hit us again and the window got opened. The night before we left I figured the smell was from the shower drain sewer line and the bathroom had the window open into the bedroom. That seemed odd. Closing the window and bathroom door and leaving the fan on inside helped.The breakfast was pretty good. It's close to town and a Safeway. When we took a boat tour it leaves from the fancy lodge right at Lake Powell with a fantastic view. I checked on the room rates and they were only $6 more than what we were paying for at a basic BW and they had a restaurant and bar. Don't forget driving to the lake you are entering a National Park and the fee is $25 unless you have an annual pass that covers them all for $80. Bottom line is you can do better.
We stayed six nights in BW hotels on the trip. Though not rated as a PLUS property, this hotel rated better than the two Plus properties we stayed at. All hotels were clean and comfortable with very helpful and polite staff. Will continue to use the chain.
I just stayed at this hotel and I was very pleased. The room was nice and clean, the beds were comfortable, the breakfast was excellent, and the views from our room were awesome. This hotel is very good value and is in a great location to be a base for North Grand Canyon, Horseshoe Bend, Antelope Canyon, Glen Canyon, ect. I highly recommend.
Decided on this property because of the location despite the price being a little on the high side because of the season. Requested for an earlier check-in as check-in time of 4pm was a little late. However, when we arrived, the two front desk did not even bothered to check if our request was granted (maybe they had never granted it). We decided to leave our luggages at the holding room. This was the moment we experienced the ‘wintery reception'. We were having difficulty shifting the luggages that were already in the room so as to accommodate ours and the front desk lady just stand watching with the ‘i'm not going to lift my fingers' look. Fortunately, when we came back in the evening to check-in, Traci certainly helped to get rid of the bad taste in the mouth. Staff (Kent, Francis, Bill, Bernitta) at the breakfast room were excellent and breakfast was adequate. Room was spacious and bed was comfortable and clean. Pillows on the soft side. Fitness room was a little tight fit. Orange infused water, tea and coffee were made available to guests throughout. Vending machines for bottled drinks and snacks available onsite.
We stayed at Best Western View, Page AZ on May 1, 2018. We selected the Best Western View based upon TripAdvisor reviews and ratings. It's located opposite the BW Plus. We had a view of Lake Powell. At check in, we were greeted by a very nice young lady who efficiently checked us in. Our rooms 217 and 219 were large enough for two people each room. They were clean and well furnished and comfortable. Our room has two queen beds, and TV, empty mini fridge, small microwave, Keurig coffee maker, pull out desk and chair, floor lamp and chair. The table lamp has a built in electrical outlet but no USB ports. Logging onto the free internet was simple. The temperature controls on the heating and AC worked well. There were two folding luggage racks, a real plus. Our hot breakfast was excellent. The menu included the usual breads, cereal and juices. Additionally there was also scrambled eggs, bacon, link sausage and cream beef. The breakfast rooms were clean and attended. So what's not to like. We prefer firm beds. I have been told that most American travelers like soft beds, but if the tourist sites are an indicator, there are definitely many international travelers. Our bed in 217 were too soft and a little lumpy. We value a good nights sleep, but not this night in this room on this bed. Best Western hotels are operated by franchisees. Overall, to the middle class traveler, I can recommend this hotel for it's breakfast and value, but not for its beds.
Great location near Lake Powell decent size room,good view. Nice staff. Not many TV channels.Didn't like pillows,Bed ok. Breakfast was in basement,good size. First time I've seen where they check you in for breakfast. Had a variety. But didn't like someone preparing my oatmeal. Had a few toppings for it..
Stayed here late March. Asked for “adjoining room” and the front desk was able to accommodate. However, no disclosure was provided that the doors between adjoining rooms were blocked and can't be opened on either side. When I called front desk about the blocked doors, was informed that the last botched remodeling have resulted in the doors being blocked. Other than that, room was comfortable and breakfast was decent.
We decided to stay here because of the lake view - including getting a lake view room. We could see water - but not really sure you can say it was a lake view. It is a standard Best Western - clean and functional with breakfast. They had lovely orange infused water (which was great with the heat). Go with the expectations it is a standard hotel chain nothing more.
Patricia, Kendra, Fae, Etta - love them, very nice, friendly & accommodating staffs. Love the hot breakfast buffet, lots of choices. I will come back again in this beautiful hotel. Thanks for you great service ??
Came up here to spend a few days on Lake Powell. Great room with a pretty cool view of the dam and lake, quiet, wonderful comfortable beds, and a really delicious breakfast buffet with something for everyone. I am going to rate this place excellent in every category as it really was. I can't find anything to complain.
We were on the view side with sweeping vista of the hills and Lake Powell in distance. The room was very comfortable, but we did note some dustiness that should have been addressed. Unusual features included a shower and no tub. Fine for us. The lovely vanity sink looked great, but was set so far into the countertop, it was difficult to spit into it. Only 1 usb port. Very quiet. The breakfast was varied and very good. They had several tour busses, but were able to handle the breakfast rush without problem. First time anyone has ever checked us into breakfast. Swimming pool has a view and arcing jets of water. A block away from restaurants.
Rude miserable staff on reception , room so noisy it was impossible to sleep due to being near lift, ice machines, vending machines , noise of people going up and down stairs , doors opening and closing, people shouting in reception, couriers turning up early hours of morning to pick up guests etc etc. Coffee machine not working leaked everywhere ( and yes dear Manager I do know how to operate one !) TV reception so poor unable to watch any of the channels as it looks like a massive snow storm across the screen ( you might have 220 channels but reception too poor to watch) I think BW need to send some " mystery guests" into this hotel to actually see how things are !!! A big shake up is required !
The staff was very friendly and pleasant. Always smilling and willing to assist. Food is great. Thumbs up for Kent, Francis, Jerry, Bill, and Argenmando. We came in a family of 6 people. Definitely will come back again.
We stayed here because they advertised a view of Lake Powell. When we checked in I specifically asked if our room had a view of the lake. The receptionist said, “yes”. Well, this was our view out our window! Nice tree! Where is the lake? They did have a nice balcony/patio with a view of the pool, a highway, a golf course, and a bit of Lake Powell in the very far distance!
We were delighted with our third floor room. We did indeed have a view of part of Lake Powell, and we loved the modern wood laminate flooring, the feeling of light and spaciousness, the convenient desk and cool ottomans included in the room. The breakfast room was over-crowded and the choice of breakfast options not entirely to our choice, but we were otherwise thoroughly impressed.
We arrived early and were told that our room was not available which in itself was not in the least unreasonable. However reception could have been more polite, helpful and caring and when I requested if I could use the restroom I was told there was one at the service station down the road! We left and went to the "big bend" and returned and the same receptionist made sure we could not book into our room (despite others being able to and unbeknown to us we were sitting in reception watching our room and no one went in or out while we sat there.) The room we had was the nosiest we have every attempted to sleep in. Next to reception; the lift; the ice machine; the stair well and the vending machine. When we mentioned it in the morning we were told that we had booked "the hard of hearing room" which I was able to refute with the paperwork we had with us. Breakfast was very good although somewhat crowded. There are plenty of hotel in Page - next time we will use a different one.
Not the view we expected somehow. Bottom floor parking lot view. Could almost make out the water from the upper areas. I even deleted the one photo I took. Initial check in staff was indifferent at best. Felt like we were an inconvenience. Maybe because they were booked to capacity and this location is a popular tourist destination. A warm friendly greeting would have been appreciated. Room was clean and the bed was comfortable. Breakfast staff was great, cheerful and really tried to ensure you got off to a great start. We stayed at 2 different Best Western Express this trip( 2 out of 4 hotels) and the check in staff were equally lacking customer service. I don't think we'll try Best Western again.
Hotel is in a perfect location, close to shops and restaurants. Rooms are nicely appointed and the property has nice public areas. The breakfast was one of the nicest hotel breakfasts we have experienced. Patricia, Angel, Fae and Etta did an amazing job of keeping the breakfast area well stocked and clean. If we are ever back this way, we would definitely stay here again, a great value for a quality stay.
Great place. Great view. Affordable, had GREAT amenities for the price. The pool area, outside seating and lobby options were spectacular. Breakfast was great and kept replenished well Recommended for all
This is a story I got from this hotel management on April 22nd, and it was a horrible experience for me. I don't usually post bad review to any website, just leaving the things behind me, but I strongly feel that I had to post this story to share my experience: I reserved 2 nights for this hotel back in January, part of my 10 day trips in Utah's national parks driving trip. I lived in NJ thousands miles away from this place. I received the confirmation e-mail then. I also received the welcome look forward seeing you soon e-mail one day before check in. I went to the check-in counter just before 4pm on the day. I showed my ID, credit card and confirmation e-mail to a woman at the counter. The woman who said she was the office manager checked the computer, and said “Oh we cancelled your reservation, and we were fully booked, we have no room for you tonight. We let you use our Wi-Fi system here, so you are free to use finding other hotel.” She was such a definite arrogant tone and no apologetic attitude at all. I immediately sensed that something wrong with her. I told her it was not right, I even did not get any contact from you beforehand. Then she started explaining me that they tried to charge from my credit card company (AMEX) but it was denied. So they tried to contact me by phone over last 4 days several times but couldn't reach me. She showed me her computer screen showing my very old phone number which I even did not remember. I told her it was not my current phone number and I put my current one when I made reservation. I even told her that they could have sent me e- mail if they started contacting me 4 days ago. She said she did. The computer screen showed my current e-mail, however, I never received any from them rather than welcome confirmation massage a day before. She made up the story in order to convince us and to justify their action. Later I checked AMEX when exactly they tried to charge the card. AMEX confirmed they tried to charge the card a couple hours before I actually showed up to the hotel on the day, and they denied it because they had issued me a renewed card. Their record never showed the hotel tried to charge my card 4 days before as she explained me. (AMEX's denial for this charge was another issue to resolve with them.) During this conversation, she started saying "Oh you are raising your voice. I have no more discussion with you. I want you to leave this property right now, otherwise I will call officers.” I was very shocked what she said. My voice could have been raised a little more than normal quiet conversation due to the situation, but I never yelled to her, never cursed her, nor physically threaten her at all. There were several other customers and other employees around us. I told her I had no problem that you call officers. After several more words exchange, I gave up and realized I had to find other hotel rather than wasting time with her. If this hotel is fully booked it may be difficult to find other in this area, and I and my wife would have to stay overnight in the car. I moved to the sitting area at the lobby, and started looking for a hotel with my cellphone. 5 minutes or so later, two police officers showed up. That office manager gave them her story but I was away, so I did not hear what she said. I was just kept looking for a shelter tonight. Then, two officers approached to me, and the one started talking to me. He was very polite and sympathetic what happened to me. He even offered me to take us other hotel if I do not have transportation. I told him that I had not found a hotel yet and I had my rental car so I did not need any further help. I asked him if he thought what they did to me was a right thing? He said clearly that he did not think so, but I still had to leave the hotel immediately. I followed his instruction and left there with them to the parking lot. Although I try to leave this thing behind and just to forget about it, it is hard to do it because of such her arrogant attitude, the way she talked to me, her body language, and bunch of lies just trying to make us leave quietly at the time. She offered any help rather than saying I could use their Wi-Fi to find other hotel. And what made me so furious about is that they abused their power to call police for the situation because they couldn't justify their irresponsible action to leave us quietly. Even though they are independently owned just using Best Western's brand name. They betrayed and put its brand name to the bottom. I feel terrified what if I had had to check in very late night with a long drive and dead tired on the day, or if the same thing happened to other people from other country not familiar to USA at all and not speaking English so much. There are people from all over the world visiting Lake Powell area. By the way, I got name and telephone number of her boss. I called her later on the day. She never picked my call. I left massage to her voice mail asking her to call me back with a brief explanation of the incident. What happened? Of course, she never called me back!
We stayed here for one night on our way back to Las Vegas. For the price, it was the best deal we had all vacation. We lucked out on the side of the Lake Powell 'view'. To be fair, if you get a view room, the Glen Canyon Dam is over 1.5 miles away and that's the start of the lake. The 'view' is an obstructed view of the entire valley and Lake Powell is but a small narrow wedge of the view. This view shouldn't change over the years as this hotel is on the edge of a bluff quite high up. Looking at the picture of the view, there is a parking lot just below the bluff. Not sure what they are planning to build there if anything. The only negative thing I would have to say about this hotel was that the cleanliness could be a little bit better. There was an accumulation of dust behind the TV and beside the fridge. The shower was very nice however there was a small leak in the corner that was starting to eat away at the dry wall on the outside. We put a facecloth outside to keep the water from spreading. Not a big deal for a one night stay but that can only get worse. This last point can not be fixed by the hotel. We were there during High wind advisory warnings. There were gusts over 50mph even during the night. It made it hard to visit Horseshoe Bend during the day. The wind did wake us a couple times as it was pushing the windows and whistling. That's what you get for having a great view of the valley. There was nothing to stop the wind. You also get a great view of some of the holes of the golf course which few people played in that wind.
This hotel is located atop a hill overlooking Lake Powell and the Glen Canyon Dam from a distance. It was convenient to visit Glen Canyon National Recreation Area, Lower Antelope Canyon, and Horseshoe Bend. The only downside about the location was it was a little challenging to make a turn from the street the hotel is on to the main street due to a curve in the road. The hotel is modern with hard surface (wood-look tile?) flooring. We especially liked the desk in the room, because it was a table on wheels, and our family of 4 was able to enjoy take-out meals on it. There were also a couple of ottoman-like stools in the room to sit on, in addition to a desk chair and another chair. One thing that is a little strange about the room is a frosted window on the wall between the bathroom and the rest of the room, so if someone got up early to use the bathroom, there would be a lot of light in the sleeping area as well. The breakfast at this hotel is great - there were eggs, sausages, and biscuits and gravy, in addition to cereal, fruit, yogurt, muffins, cinnamon rolls, hard-boiled eggs, a pancake machine, and made-to-order bowls of oatmeal. The lobby has infused water and coffee/tea available throughout the day. The lobby is a nice place to relax, as is the balcony with seating and views of Lake Powell. The pool was slightly cloudy when we were there, and the ladder was broken. Overall, we had a great stay at this hotel and would stay there again if we return to Page.
Generally a good hotel to stay over when touring the canyons. However, my experience was soured by a few issues. Firstly, my credit card was refused because it expired end-April (this was on the 6th), surely a global first! But, as there is no bar or restaurant, there were not going to be any incidentals anyway. Then my keycard wasn't enabled, which was repeated the following day - maybe not used to people staying two nights. Thus, no major problems, but I would be looking at the The Best Western Plus next door if I was passing again.
Great place to stay in Page! Enjoyed the Lake Powell view, quiet, comfortable hotel, helpful staff, good breakfast--including hot entrees. Appreciated ability to do late check out. Liked the 2 chairs and foot stools in room.
We have been on a road trip for 2 weeks so far, and have stayed in some Best Western Plus hotels. In Page, AZ, we stayed in the Best Western. Upon arrival I checked the beds. One had been made but had long hair and other dirt from obvious use. The wonderful housekeeper changed the bedding. The heater knobs were broken--staff showed us to use a pen to change the temperature. We chose this place as they had a hot tub and pool. When we got our suits on to go use the hot tub and pool, we were told they were closed for the season (they would tell guests that when making reservations. The main front door stopped working, and we had to force it open to get in and out. I have never written a review before.
During our visit to US we booked 2 Best Western hotels and I must say out of the 8 hotels we stayed the 2 BW ones were the best!(better than Hiltons) Very good customer service certainly separates this chain. For this particular location; it's conveniently located for horseshoe bend and antelope canyon, fair choices of dinner places nearby and breakfast is very good with plenty of choice. Good levels of cleanliness and comfortable beds. They are undergoing some upgrades so free WiFi was a bit challenging to get onto.
If you are attracted by the name of the place that as "View of Lake Powell" this is pretty much all the view you're going to get. Yep, that little blue spot is all you're getting for the view of the lake. Also, like the previous comment, very very week sewage work and toilet not even flushing well. I don't think this place was maintained well enough. Also, staff seem friendly at first but whenever I called front desk, no one picked up and went to voicemail. I don't think I have ever had front desk call going into voicemail and I was calling between 5-6pm. There are MANY MANY nicer hotels that are cheaper in the area so steer away from this place!
There is a SERIOUS problem with the septic/sewage/drainage system in this hotel. The first room we were assigned to (319) smelled so bad, I almost threw up when I walked in. Thought someone forgot to flush the toilet! But it wasn't that! Demanded a room change and Front Desk was reluctant, but relented. The second room (331) was A LOT better BUT it still reeked. It seems that entire third floor on that particular side (facing front parking lot) smelled like poop. Throughout our 2 night stay, I complained NUMEROUS times to the front desk. At first, the staffers pretended to be shocked and surprised by my odor claims. But it is obvious they know about the issue because when I (erroneously) said the smell was coming from the toilet, they corrected me and said it must be the shower drain. I realized then that the hotel knows about it but won't/hadn't addressed the problem. I asked for room freshener. The hotel didn't have any. I rushed to the Dollar Tree on our first night (this is after a 10-hour drive when all I wanted was a bite to eat and then sleep). The store was closed by the time we got there. We begrudgingly returned to the stinky hotel room and pleaded for something to be done. Traci (front desk staffer) "sanitized" our tub drain (twice during the course of our stay -- but neither time worked). That first night, despite being utterly exhausted, neither my husband nor I could sleep. The sewage kept me up. The strong detergent smell on the pillows and the lumpy bed kept him up. I had to put a towel over the shower drain in hopes of trapping the smell but it didn't work. NOTHING worked. NO sleep meant horrible headaches throughout our two nights there. The front desk told me that I'm just "unlucky" and that it was just the rooms I "happened to have gotten." This is not true. In talking with our hotel guests, almost everyone we spoke to noted the smelly issues with their own bathrooms. Most of those people were on the same 3rd floor and on the same side as we were. We repeatedly asked for the manager (Samantha Joe) to call us, but she never did. I left a total of FIVE messages. Even when the front desk confirmed that she was indeed on the premises, she refused to return calls. When we came back after an outing on our first day, the front desk told us Samantha had put an air freshener in our room. Laughable. It was the plug-in kind. The problem was, there was NO OUTLET in the bathroom/toilet area where the disgusting smell was coming from to plug the freshener in! What is the point of putting air freshener in the vanity area when the problem area was the bathroom? Imagine room freshener mixed with strong sewage stench. We had to leave the window open throughout our stay. It still didn't help. On the night before we checked out, Tai (front desk) offered a $40 discount off our bill (by this time, I had complained at least a dozen times to the Front Desk and the manager had ignored ALL my messages). While I appreciated the gesture, a $40 discount to smell poop for 2 nights, 2 days? It was kind of insulting. Aside from the poop smell, there are many more problems with this property. The hotel claims to have been recently remodeled, yet it's really run down - and DIRTY. See pictures of the gnarly stained blankets and bedding. See the random stranger's FLOSS on the floor. Disgusting odors from pillows. Housekeeping is cheap. When we checked in, there was less than a full roll of toilet paper for 4 people and no extras. The internet sucked. But I knew that prior to my visit so I'm not docking points for that. The breakfast staff was the only highlight to this wretched, run-down property. The breakfast staff was cordial, helpful, and polite. The pool was out of use (they don't tell you this when you book. There was also no sign at the front desk indicating the pool is out of service). The AC didn't work well (it didn't seem to do much besides buzz nonstop. THERE IS NO IN-ROOM SAFE! And leaving the DO NOT DISTURB sign on your door will NOT be respected because we had the sign displayed and someone STILL entered our room when we weren't there to install the air freshener. Hotel is super noisy from guests banging doors and shouting & running down hallways. But also from housekeeping. I've been a Best Western Rewards customer for years, but I will never stay in another BW property ever again after this experience. I travel A LOT and have had a few questionable lodgings, but THIS was hands-down the most disgusting. If you already have reservations, cancel them and book elsewhere. Page is a small town but there are many newer hotels in better conditions for comparable (if not better) prices. There are some just across and down the street. When things go wrong, you expect someone in charge to take care of it. Management here is incompetent, lazy, and unresponsive. I paid about $200/night including taxes and fees for this property. It is such a rip-off.
The hotel is ok, clean (except food in the fridge left after previous guests), but I understand that the cleaning lady just simply forgot that. Then we didn't rather put anything into it. We got the room with the connecting door to another room and this was the problem. The doors are not properly made and we could hear all the words, voices and even snoring from the next room. We didn't have good sleep at all. We could also hear noice from the hall. The breakfast rooms was very crowded, but the breakfast was ok. Also even we had room with Lake Powell view, we were not able to see it. I must point out that it was sunny and clear, so the problem was not the weather. We didn't mind but once this is advertised, it might be expected....
This hotel was conveniently located within Page to attractions like Horseshoe Bend and Antelope Canyon. The rooms were clean and fairly modern. Nothing luxe, but definitely felt clean, bright, etc. The breakfast was very good, and having the 2nd room for seating was very smart to avoid standing room at high time. Breakfast service was quite good, however the front desk staff was not extremely friendly or helpful. Not unhelpful, but just neutral and didn't really seem to go out of their way to help you feel welcomed. I was a bit disappointed at the name "View of Lake Powell". We stood outside and could see the lake wayyyyyyyy off in the distance :(! Overall, pretty good hotel. The one piece of feedback would be around flooring in the room.... the floors are all tile. Great for keeping it clean, but this is Page.... with people going hiking and out to the canyons....and bringing back red dirt on their hiking shoes, in their socks, etc. etc. Everywhere I went in the room for the time we were there, I would feel some grit under my feet. I couldn't get away. We actually joked that we wished they left a broom and dustpan in every room so that we could sweep the floors a bit!
Price was reasonable, very clean, breakfast is excellent and the location was central to everything we wanted to do. The pool and hot tub were closed and this was a surprise. I don't like surprises. I didn't see any mention of this on TripAdvisor or on the Best Western site or on the AAA site and when I called and asked questions of the hotel itself, they didn't mention it. Very very disappointing. Truly had time planned each day to relax by the pool after hiking.
All staff were very kind and professional. The Room I stayed was very clean. Breakfast had good enough variety and nicely arranged. My only one complaint is the strong smell of detergent remained on bedding sheets.
Our room (I think it was 205) was on the lower floor, right next to the vending machine, a service door, and spa, and the elevator. Thus: LOUD! We were woken up by very disrespectful travelers at not even 6am because some people seem to think it's ok to yell while you are walking down to the breakfast area... Beware and try to get a room away from all of those things. Patio is nice and comfortable but it overlooks the busy highway and maybe some people are OK with this but we are not the kind of National Park travelers who enjoy being reminded of cars every second. Breakfast buffet seemed typical of American hotels (nothing organic, plastic tasting eggs and bacon, industrial everything, juice, coffee, high fructose corn syrup as a food group....) I would rather pay less for a motel and go for my own breakfast the next morning in retrospect but this was our first American road trip and I was not familiar with a pattern I would see in several mid-range hotel chains. The paper plates and plastic utensils at breakfast (and all the waste that it entails) cheapened the experience for us. Front desk staff very friendly. Free coffee, tea, and lemon or orange-infused water in lobby. Was warned the WiFi might not work very well, but it worked just fine for us. Pool closed when we went; hot tub open but literally in front of the heating generator (loud, not relaxing) and literally pressed up against a gate that gives way to the parking lot and road (no privacy, car fumes, noise, not relaxing).
Stayed here for one night. Easy, helpful, informative clerk at checkin. Hotel and room were bright and seemed new or redone recently. Breakfast was quite extensive and continually restocked. Helpful and pleasant staff throughout stay.
This hotel is nicely centralize to see Antelope Canyon & Horse shoe bend. Friendly staff & nice clean rooms. We were able to check in early so that was a bonus. The hotel can only be entered through the front doors so if you have to park in back you have to walk all the way around to the front.
We only stayed for one night as we were en route from visiting Antelope Canyon and Horseshoe Bend to Monument Valley....but comfortable, clean, good room and a good hearty breakfast buffet in the morning. Good parking and in a good location overlooking Lake Powell - good views from the deck on Lobby level and saw a Roadrunner! Can't ask for much more than that.
Location of hotel is within walking distance of many restaurants. A short drive to Antelope Canyon. Staff is friendly and helpful. Hotel is very clean. Definitely recommend for good night's sleep and value.
We had a lovely stay here and the staff were exceptionally helpful with some last minute business we needed to sort online as well. Breakfast was fresh and plentiful. There is a pool & hot tub, too. The rooms are clean and good sized. Wifi is not great but this seems to be the same throughout Page. The hotel was great and I would stay here again -- however the name "View of Lake Powell" is misleading as you can barely see it - however I am not aware of any other hotels having a better view.
Rooms are clean, service was great, they have an awesome deck off the back that has amazing views. Breakfast is included and they offer a lot of options. The rooms are spacious and plenty of parking. It is a great spot at a fair price.
The hotel is very close to Antelope Canyon and Horseshoe bend. The view is fantastic. It's a very good deal for everything you get. We have been there with my daughter and my husband and we really enjoyed our stay.
Our stay at BW Lake Powell was excellent. Our room was clean, had big flat screen TV, and everything worked properly. One of the best features was our breakfast. It probably was the very best we have ever had at any hotel.
Excellent view hotel with all the attractions nearby, good food options too, grocery stores and trails. please ask them to give rim view room while booking, and confirm they give the same view room because the hotel staff won't care to change it for you.
This lovely hotel has a gorgeous view and great patio area to view it from. The staff are very helpful and friendly. The location is wonderful for travellers. Thank you Tai and the other Best Western staff.
This hotel is a great value for the money. While the "view of Lake Powell" is minimal, the hotel is very nice. Well appointed room. Great breakfast spread. Friendly staff. Easy to recommend it for Antelope Canyon visitors, as the tour operators are just up the road.
Good hotel, well located, friendly staff (Traci). Good breakfast, confortable room, Pool (not in winter), no laundry in the hotel but there are 2 in the city few minutes away. Free coffee in the lounge, nice view.
We stayed for one night. Our room was fine and I liked that our room didn't have carpet. It was quiet at night and the breakfast was good in the morning. The beds and TV were just fine and there was a nice mini fridge. It was so inexpensive and had a good location. I left a Kindle device in the room that wasn't found but that's my own fault. Free Kindle for someone! Overall our stay was as expected.
Excellent stay! Great value! New, clean, staff was very accommodating and gave us suggestions as to what sights to visit. Don't miss antelope Canyon for the best photos ever! Horseshoe Bend is also a must see.
March 2018: This is a great hotel ... the staff is friendly and very helpful, the location is great near several walkable restaurants (see the Dam Bar & Grille), and the breakfast is wonderful. The rooms are nice too, clean, comfortable and with a really big TV. Nice place just off Hwy 89.
First off, my experience with this Best Western started before my trip even began. Best Western emailed me to let me know that my credit card that I made the booking with was declined (I had actually switched credit cards between booking and the stay) and told me to phone them in order to keep my booking instead of just cancelling it without notice. On the day of my arrival, Best Western actually called me and asked about my ETA, as I had expected to arrive there closer to 5pm but we did not arrive until closer to 9:30pm due to flight delays flying into Las Vegas. When I checked in, I was told that I had been upgraded to a room with a view of Lake Powell (not that I could see anything then due to how dark it was), which was rather incredible to look at when we woke up the next morning. The breakfast room was on the 1st floor of the hotel (Lobby is on the 2nd floor), it also provided a nice view of Lake Powell, though it seems that they separate you into 2 separate breakfast rooms (1 with a view, 1 without) by room number. There was a decent selection of hot and cold foods at breakfast. My only complaint with breakfast is that the room is quite small and does not provide much seating when it is busy on weekends. The room themselves were fairly standard hotel rooms (2 queen beds, night stand, TV, etc...) with a fridge (And possibly a microwave, I don't recall since I didn't use it), certainly nothing special, but definitely did the job. This hotel is also just off of Lake Powell Blvd which is the main road that goes through Page (US89 only skirts around it), so it was easily accessible to Upper Antelope Canyon tour companies that run their tour out of Page. Over this hotel provided great value, I would have no hesitation staying here again.
This is the only Best Western we have stayed at where the desk clerk was less than friendly. We felt like she did not care about any question we asked her. The room was ok. View from the patio wonderful but all outside amenities closed because of the season.
Found rock in breakfast potato which chipped my tooth and they said it is not their fault at all cause they just get that potato from somewhere else. Yes, that is what they said. They do not know what they are serving to people then? I never got to talk to any of 'supervisor', cause she was not at the property, I just got her work email address. They told me to call agoda passing along their responsibility to the third party cause I booked through them. I have full coverage insurance and I booked this hotel at a very reasonable price, it was free breakfast, so money was not an issue from the start anyway. But people who works at the front desk had very arrogant attitude and just told me they do not have any guidelines for this kind of things cause this never happened before. What kind of hotel is this? Best western? They do not know what they are doing. Never will go back nor recommend this hotel to anybody.
Breakfast: nice variety but pretty average Rooms: stylish, but they have terrible sound blockage and loud air conditioning Service: not bad and not great. Overall atmosphere: a bit drafty but cozy enough Price: super cheap ( We are used to living in Greenwich Connecticut)
My family and I stayed here for one night back in November and I've got to say, this is without a doubt the best Best Western I have ever stayed in. The staff was very very friendly, the property was clean, and the breakfast...it was amazing. On the topic of breakfasts, I've had them all at hotels, from the Super 8 Continental breakfast to the full buffet at a Fairmont Resort. And this hotels breakfast ranks right up there with some of the better ones. They had an oatmeal bar - how cool is that?!?! All in all, I stayed in 4 different hotels while I was in AZ and this was my favorite by far. You can't beat this for the price.
I do not recommend this hotel. Many other hotels to choose from I would go to one of those. Staff are rude and not accommodating at all. Wifi is slow. Pool was closed for the season- should be heated. Got a king room- view of the parking lot. According to the staff all king rooms have a view of the parking lot when asked to change.
The hotel's parking lot and entrance are on the 2nd floor (hotel built on a hill) but you won't notice it when you are in front of the hotel. After we checked in, I noticed that our rooms were on the 2nd floor so I asked the front desk lady if there are elevators. Instead of answering yes or no, the front desk lady said, "you didn't read the paper I gave to you." I started looking at the paper she provided and noticed a tiny line saying: Lobby is on the 2nd floor. Later on, we left both room key cards in the room and locked ourselves out. When I went to the front desk asking for a third room key card, the same lady said (still with a "cool" face"): "When I make the 3rd room key card, it will void the previous 2. And now you can only have 1 key card because no room can have more than 3 key cards for security reasons". The logic of this lady is beyond me: If making a new room key card will void the previous 2, then we only have 1 working key card now. Why it has anything to do with a max of 3 room key cards? I don't want to continue to look at this lady's "cool" face so instead of discussing logic with her, I just went back to the room, got 2 previous key cards and returned them to the front desk immediately. The front desk lady should at least get educated first before serving customers. Learn some logic...
Great room, loved the office chair and desk for getting a bit of work done. One of the better breakfasts I have seen. The hotel warned the internet was slow, but that wasn't my experience. The hotel is on a hill with a great view. I will stay here again.
Great Staff, Service, and overall experience. It is rare that I'm disappointed when staying at a Best Western. This one provided another great experience. Spacious room, big TV, great view, delicious breakfast, and outstanding staff. I will be returning whenever I'm in the area needing a room.
Average room for an above average price. Internet was absolutely abysmal!! Room was small but clean. Food in the area was limited. We walked out of 2 restaurants and ended up at Denny's twice. It's a great jumping off point for Paria Canyon but don't expect more then a bed.
Like any good hotel that has the name view attached to it, one would expect to see whatever it was that is supposed to be viewed. Unfortunately the way this hotel was situated not all rooms had a view. Then there is the price fluctuation. I traveled with another party and to my surprise as we both checked in at the same time I discovered that their was a difference in price for the same room of more than $50. When I asked the attendant what gives, she simply stated that they book a day earlier than i did. On the plus side I had the room with the view and my traveling partners had a room with the view of the freeway. All in all the rooms were nice and clean. The lobby was well kept. Complimentary breakfast was your standard fair and the staff was friendly. On the down side their wifi was virtually non-existent. Reason being is that the entire city all share one network.My LTE 4G was much better than what I was getting with their wifi. I would stay here again I would just make sure I book super early so I can the low end of the fluctuating rate.
My friends and I stayed on the 2nd of January, 2018. We were given the room next to the breakfast room, and I was wakened by noise and commotion around 6 am which persisted till 8am when we gave up on sleeping any further. I was too weary to complain and have since forgotten about it, but upon learning the staff's fallacious response to my friends review I was amazed. Apparently it was our fault we didn't "ask to not be put in the worst room in this hotel" upfront, without any prior knowledge, and therefore the manager refuses to take any action about it. FYI, this is in reference to Ethan K.'s review(who is in no way affiliated to Caroline who had a similar review and was dismissed by the staff as a duplicate, which just goes to show how irresponsible this hotel is.)
Enjoyed our recent stay at the Best Western View of Lake Powell Hotel. The lobby is lovely and the outdoor seating looks like a great spot to linger over coffee. When I booked online, I happened to book the wrong date. The lovely lady at the front desk corrected that in no time and secured us a room with a view. All our needs were met adequately. Comfy beds, though the pillows were a little overstuffed. Our breakfast was above average, And believe me I have seen a lot of breakfasts in my travels . The lady attending the area was very accommodating. Wouldn't hesitate to drop by again.
The views did not disappoint! Comfy couches on the patio where the views are stunning. Excellent hot and cold breakfast. Oatmeal bar with all the toppings, waffles or pancakes. Eggs, bacon, sausage and potatoes. Really, a wonderful free breakfast. Large, clean room and our king size bed was very comfortable. Most importantly, the location is perfect for exploring this beautiful area.
My family and I were very disappointed. We got an unacceptable room in the same floor as the breakfast and laundry. Yes!!! They were ALL in he same aisle. So we could start listening to steps noise, voices and etc very early in the morning. The hotel stinks. We couldn't figure it out if the bad smell was coming from the breakfast or the laundry. The Wifi DOESN'T work. And they let it very clear with a sign right in the front desk explaining the bad wifi they have. We got a very small room with a view, and the pillows were more likely to be a stone. There were an attempt to entering the room from the sliding glass door. (As you can see in the picture). I am sure you can find a better hotel option with the same price range. We payed for 3 nights, but we only spent 2 nights there. We rathered lose the night fare, and pay one extra night in our next stop than sleeping one more night at Best Western View of Lake Powell Hotel.
This was my least favorite hotel during our national parks road trip. The room looked old, the sheets were rough and scratchy, and the fridge made a loud, whistling sound the entire night! There is also a frosted window in the bathroom that you would think looks outside, but it actually faces the bedroom! It's frosted and it's high so it's not like you can look in and out of it, but it's ridiculous because if someone decides to go to the bathroom in the middle of the night and turns on the bathroom light, that line shines brightly into the room!! Why not just turn on the room light and wake everyone up. It's a useless window that does nothing but irritate the other people who are trying to sleep. Also, don't let the name of the hotel deceive you. You're not anywhere close to the lake. Yes, you can see it, but it's really far away! And the only thing our room had a view of was the parking lot. The one surprisingly positive thing was the breakfast. The food was actually quite good, though not good enough to make me ever want to stay here again.
We were assigned a room (101 or 105) next to the breakfast room on a 1/2/2018, which was a weekday. We had been travelling for 3 days, and were really hoping for a good rest. However, as soon as breakfast started the next morning (possibly around 7), noise became unbearably loud. There's a large gap under the door, and I heard footsteps, people's chatter and laughter, etc. My sleep was disturbed for a couple of hours until I couldn't stand it anymore and finally managed to wake up and walked to the front desk to make a complaint. I was quite upset and asked to see the manager for a refund due to the terrible experience. But the receptionist said the manager was unavailable and said that a refund or discount was unlikely. She even said that had we called the front desk earlier, they could've seen if a room change was possible, which I thought was ridiculous. Later, I received a call to the room. The same receptionist asked me if I was part of Best Western's rewards program. I asked what it had to do with my complaint. She explained the manager would be able to offer some reward points as a noise complaint. I said I wasn't a member and that I didn't think offering points made up for this at all. I asked to speak directly to the manager, but she again said that the manager was unavailable, and I would have to write down an email to contact the manager myself. I hung up the phone.
Date of Stay: Tues Dec 12th, 2017: Room 336 &338 Location - it may appear 'out of the way' but the location is perfect. it is on a bit of a hill - so views are spectacular. everything is closer than you think. Lobby: beautifully decorated & maintained. there was always a maintenance/cleaning person in the main area taking care of the cleanliness. Front desk: very friendly and highly efficient front desk woman who checked us in. having stayed in many, many hotels over the years - from super budget to high end, i feel this woman could teach classes in how to do the job. She was extremely friendly, smiling, welcoming, inviting. she seemed genuinely happy to see us / have us as a guest. She clearly loves her home town, and was excited that this was our first visit to Page. She seemed proud of Page, and asked follow up questions on Why we chose it, what we planned on doing, and offered suggestions. She was very nice. her efficiency at checking us in was probably the BEST I have ever experienced. She was quick, and just efficient. Rooms: No smell, no issues with cleanliness at all. The rooms were spacious, and well decorated. The views from the rooms was amazing, and well worth it. Bedding: The beds were very comfortable, the pillows were comfortable and not 'worn out', the linens were clean and comfortable as well. Bathroom: very clean, and great towels. Glass shower enclosure that does not leak (rare). Shower Head is high enough up, that tall people (like one of the people in our party) can actually enjoy their shower. Breakfast: full breakfast, choice of breads, muffins, Danish, cereals, fruits, hot eggs, breakfast meat, potatoes, pancakes, fruit toppings, yogurt, granolas, apple and orange juice, coffee and tea>. The man who worked the breakfast area, was super nice. We could have served ourselves, but he insisted on helping us. He made our oatmeal with the various toppings, and even when he accidentally made a mistake, he was adamant he made it right - but that was not necessary (and we didnt allow the waste to happen). The seating area is actually large - unlike most hotel breakfast areas, so you are not crammed together. The food was very good, and fresh. No fake eggs. Price: AMAZING. Perhaps the price we paid was because it is 'off season' but how can I possibly complain, it was so reasonable (cheap). Location: so much natural beauty around. Soak it all in - it is spectacular. Gym: the gym and pool had longer hours than most hotels have - which was great. the location and access to the gym was a little labyrinthian, but fine. The facilities were very good. Great Hotel to stay at. on ALL levels. Every Employee we had interactions with, were spectacular.
Lets start with the positive: The view. Yeah, its that good. No, seriously. In fact, even if you aren't staying there, you might want to stroll through the lobby and go out to the balcony and take it all in. It is absolutely beautiful. The service: Understaffed. Period. When it's not busy check in time, they are helpful and friendly. During the busy time of day, there is a line out the door merely to check in. The food: Dunno, I was there on business so I was gone before breakfast, every single day. They did have coffee available. That was important and good. The room itself: Small, but acceptable. Europeans should be feel right at home. Temperature controls: Didn't work so well.
I visited on the 4th of December and got a great discount, so my room was very well priced and super comfortable. The bed was great (I normally have back pains in hotels beds), there was a nice desk chair for the desk, large TV (not that I used it), micorawave, coffee maker, the heating was good,although a bit noisy (my only remark). The staff was very friendly and accommodating, the breakfast was rich and great. Everything was smooth and beautiful
The hotel was what you would expect - clean, easily accessible, and had a continental breakfast included. The rooms had an unusual wooden floor choice instead of carpet. The great parts of the hotel are outside - the pool and hot tub both face out over the hill with amazing views and the hotel also has an upper deck for watching the sunrise or sunset. We loved spending time outside. It was also within walking distance to the antelope slot canyon tours that we were attending. We would choose this hotel again over any others in town. The picture is a view from my seat in the hot tub and it really doesn't do the view justice.
Overall, this hotel is pretty decent. Front desk staff were helpful, nice and always had a smile on their face. The room was nice but had this kind of really faint sour and rotten coffee smell or something, but we got used to it after a bit. At night, we constantly found ourselves waking up when someone used the restroom because of the window between the restroom and the bedroom. (You can't see through the window). The breakfast was pretty decent. The food is what you'd find in basically every hotel with free breakfast. They have eggs, oatmeal, sausages, biscuits and gravy (which was not good), cereal, juice, fruit, pastries and bread. The view from the room was quite nice with only the Marriott below spoiling the view of the Glen Canyon Dam. The hotel is very close (within a 10 minute walk) to “Downtown” and a lot of unique restaurants. It is nice and close to the Dam, Antelope Canyon, etc. Overall the room was of good value and was pretty good overall.
Clean, modern hotel. Comfortable, spotless room. Laminate floor (I hate carpeting) and large step-in shower are a good touch. Breakfast (included in room rate) is better than most at this price point, with plenty of choice. Very happy with our stay.
Booked this hotel so we could get to Antelope Canyon early the next day. The hotel was in a great location for this and lake Powell. The hotel is located on the edge of the town, not that much within walking distance. Room are large, clean and well equipped. The view from the veranda is great, nice place to sit with a drink! The breakfast was one of the best we had our entire 14 night trip. Lots of selection, well stocked and very helpful staff. Recommend this hotel for anyone wanting to stay in the area.
We had no reservation, but were fortunate to get the last room available at the hotel which turned out to be a king. Staff was most pleasant and the rate better than we expected. The Internet was very slow and in the night the heater stopped,
At first everything seemed to be fine. Check in was quick and polite. This hotel has no warm water (in the entire property! The "hot" water is icy cold). When I approached the front desk no one seemed to care about this at all, just saying to all guests that warm water will come in 30 minutes, which is not true at all. I got stuck in the elevator on the third floor, when the door finally opened and I approached the front desk again, no one seemed to care at all. The pool is closed (probably due to no hot water). The linnen had brown spots after previous guests. If it's for real a temporarily issue they could at least had informed about this. At least what they could have done is to inform about this before guest get out for a run/workout. Terrible service! I could not recommend a stay at this facility, and for sure I would never stay here again myself. (When I stayed here it was still Best Western brand).
Check in was quick , rooms were clean and modern ( even had Keurig coffee in room) Lady at front desk name Tai was so nice . She mentioned some hidden places that locals know beside Lower and upper Antelope Valley Other low flow of shower everything was good
we loved the wonderful employees at best western. they were so welcoming and went out of their way to make sure we had a wonderful time. brittney spent time telling me about areas to check out and printed out maps for me. shirley and alicia insured a quick check out and gave us water and snacks upon departure. the customer service was the best we've ever had at a hotel.
After checking in around 5pm and entering the room, we discovered the room not fully cleaned with dirty sheets and towels on top of the bed. On informing the front desk employee, she mentioned multiple times that the system showed the room had been cleaned. She also said that we could change rooms to the other side of the 3rd floor which does not have much of a view. Considering we had already deposited all our luggage, we requested for the current room to be cleaned up. We were asked to wait and someone would be there to clean the room. After waiting for around 15-20 minutes, we checked again with the front desk as to when the room would be cleaned and received a response to the effect - "I have been busy with guests checking in and the head of housing keeping hasn't showed up.” When inquiring about when the head of housing keeping would showed up, we were informed that she did not know and did not attempt to take any additional action.
Probably a bit above average for Best Western although the plastic and paper cutlery for breakfast keep it average. There are two Best Westerns together.. this is the cheaper one but with better views. A good location en-route from Monument valley to South rim, Grand Canyon.. we were off season but still enough to do with Lake Powell and Horseshoe bend within 3 miles. Very clean and comfortable with pleasant staff
Hotel was nice enough and clean. The free breakfast was great and had lots of options. Wish they would have told us the hot tub was "down" before we checked in though, since that was part of the reason we had booked there.
Antelope Canyon, Glen Canyon Dam, Horseshoe Bend, Monument Valley, Marble Canyon all easily accessible. My favorite was taking a photography tour of Antelope Canyon, the Navajo guide Brady through Dixie Ellis Lower Antelope Canyon Tours was excellent.
The hotel was nice, staff was friendly and price was good. However, I would stay somewhere else if I visit Page again. Water pressure was horrible, pillows were so thick they will give you a crick in your neck and the hot tub was closed.
Like other best westerns, this one is pretty good. Staff are friendly, breakfast was decent, location was good. My only complaint was that it wasn't as clean as I expected but otherwise I enjoyed my stay.
Ok, let me start by saying I haven't stayed at this hotel but in all my life I haven't had such a bad experience and I travel pretty much every month. I booked through Orbitz for Best Western in Page, AZ today and right after I hit the reserve button I noticed I had booked the wrong month. I called Orbitz less than five minutes later after finding the customer service number and tried to cancel the reservation. Orbitz promptly called the hotel and spoke to the representative and the manager who would not give me a refund. I realize it was a discount rate and non-refundable but it was literally 5 minutes after I booked the room. Even airlines which are notorious for nickel and dime fees give you a 24 hour grace period after booking. I personally called the hotel and asked if they could make an exception probably ½ hour I booked it. They still wouldn't budge. Anyways, I won't be booking Best Western ever again.
Very nice hotel overlooking Lake Powell and Glen Canyon. The lobby and rooms are modern and clean. There is no restaurant or bar in this hotel although the breakfast buffet was good. The wi-fi in Page AZ is always spotty but virtually nonexistent in this hotel.
Nice place to stay especially compared to the surrounding hotels/motels. I don't really care if you don't return my hello and compliment of the nice lobby when I arrive, but the desk woman telling me to take a photo of my license plate when I asked for the form she wanted me to write it on and then finishing it up with a rude "that's what I said" when I was just verbally confirming her directions to the room. If you have that big of a problem dealing with guests in a friendly matter, stay on the clean up crew.
I stayed here with two friends while sightseeing Arizona. The hotel was everything we needed and extremely affordable. It's about a ten minute drive to antelope canyon and horseshoe bend. The best part was having access to free breakfast every day! The only negative is that they won't make the bed if anything is left on it when you leave the room ( we learned the hard way when we left just one jacket on the bed). We brought this up to the front desk and they said they won't touch the bed if anything is on it. Other than that it's a great place to stay when your spending most of your time out and about exploring Page!
We chose Beat western view of lake Powell as a waypoint on our Vegas/national park vacation. Its price and location suited our needs well, as we needed something that would allow us quick access to Antelope Canyon, the Grand Canyon. The facilities are very cozy, and are similar in quality to other 3 star hotels. Our room was a king bed. It featured a nice walk in shower/restroom separate from the vanity/sink. We enjoyed the room as it was a definite step up from our Las Vegas king size bed. My wife was impressed with the design of the room and the pillow top mattress. Breakfast was delicious and featured more items than your standard breakfasts included with typical hotels.
Lovely place to stay in Page, AZ. Clean rooms, stay included a full, delicious breakfast, and there is much to see and do in the area. Staff were helpful and friendly and check-in and check-out was quick and easy.
beds were not made because one pyjama was there. A piece of paper said "I am sorry I did not make your bed because we are not allowed rto touch your things." What a cop-out for lazy personnel. A pyjama! My son's room: exact same thing!
This hotel had a pretty view of Lake Powell, Glen Canyon Dam and bridge. The breakfast was very good, although I prefer my scrambled eggs to be cooked a bit longer. My husband especially enjoyed the biscuits and gravy.
This is a nice hotel in Page, AZ. We had a room with a view of the bridge and the river. We sat out on the balcony/terrace(not private with the room) and enjoyed the view. Breakfast buffet is quite good.
Staff in the reception not friendly. Staff in the breakfast area were very friendly and great they made sure the food and utensils was topped up when anything started to run low. They do not have a waffle machine but instead had a pancake machine. Pancake was fluffy, a welcome change from eating waffles at other hotels we stayed in. There are 4 washing machines (which 2 were out of order) and 4 dryers. Cost $2 for washing, $1 for dryer per load. On the first night we found the bedsheets for the 2 beds had not been changed as you can make out that someone had slept in it, we and requested reception to have them provide clean sheets, which they did so after they came to inspect. Clean room, no microwave but you can use the one in the breakfast area. The walls were a bit thin, so can hear people talking in the room next door. Internet in the hotel for both wifi and their desktop computer is extremely slow. They had put up a notice saying it is because Page does not have fiberoptic to the town and is not due to the hotel network. Internet on our mobile phone was faster. Pillows small high and lumpy, but the bed is okay. Coffee & tea is available downstairs in the breakfast area all day. Attractions like the Glen Canyon dam, the Upper and Lower Antelope canyon, Horseshoe Bend are just a short drive from Page.
Hotel has excellent selection of food for breakfast. Home cooked oatmeal and really good yogurts. The negative is very hard pillows. It has nice view but only a little lake view. But I would still recommended it this hotel.
Stylish and clean room, Lake Powell and some Restaurants are very close, Breakfast was great and included, awesome price - everything was very good except the toilette in the bathroom wasn't clean inside
Nice hotel in a good location overlooking Lake Powell. Would definitely stay here again as the place is clean and nicely updated. Breakfast area was nice, but food itself could be improved. Great value!
It was mostly fine. A decent place to sleep for the night. The free internet was super slow. We could check email, but too slow for streaming. Hard wood floors instead of carpet. The pool was closed but the hot tub was open, though it should be called a warm tub bc it was not very hot.
This place is clean, very conveniently located (to Lake Powell, Antelope Canyon tour meeting spot, and restaurants) and its staff are very professional. Great value. I will highly recommend this place.
Wonderful location, great service, comfortable rooms. Loved the area, with so many places and things to do, especially if you are into the outdoors and/or photography, as the landscape is just beautiful. My wife and I really enjoyed it here, and we will be back for more.
this hotel is clean. rooms are clean. coffee and tea in room. delicious breakfast. ample parking. Nice pool and Jacuzzi. secure room. close to a very good restaurant called Stromboli's. Close to Chief Tsosi Antelope Slot Canyon Tours.
BW has variety of hotel "classes" and it is hard to compare or generalize but overall we had good experience. Next time we would explore other options in this location but definitely this hotel would be on the list as it was not super but had nothing very wrong with it.. Bathrooms showed its age and would need some TLC ..
It was very pleasant stay. Very close to Antelope canyon, we even drove to Monument Valley from this hotel. The room is very clean and warm. Beds are comfortable. Breakfast is decent as well: Very friendly nice staff: Fae and Jay.
Arrived at this Hotel expecting a room with a view of the lake, if you stand up you can just see a very small part of the lake - a bit of a con This Hotel is way overpriced for what it offers, probably due to the lack on any local competition. Service poor not enough staff 2/5 Rooms ok but not with the view expected 2/5 Location excellent 5/5
Stayed 2 nights and was very pleased. Service was great and everyone was checking that we were happy. Easy check in, room was clean and comfortable with all the needed amenities. Breakfast was fine and was included. Would stay again.
Had a very nice stay, hotel was clean, staff was friendly, breakfast was good. Location was good. Check in and check out was easy. I like the fact that they had tile on floors in room instead of carpet. I have stayed here before and I have always had a good stay. I would recommend this hotel to others.
It makes you wonder why it is called View of Lake Powell hotel. At checkin we were assinged a room at the back of the hotel viewing the parking place. When we asked for an alternative we got a room at the lower floor. Slighytl better view (but do not expect to have stunning lake views) but had to struggle past the laundry in front of the laundry room every morning. The hotel overall is poorly maintained, we ahve not seen any picture on the wall hanging straight, some lightning not working. The only positive we could find was the breakfast in the morning. We would not recommend the place if you stay longer than overnight.
got to see the grand canyon-very awesome-but we stayed in this hotel, but disappointed because Expedia did not confirm that we would get a Lake Powell view. Oh well, otherwise the hotel was ok, they gave us a room right near all the entries so it was very noisy. Price was ok however!
Comfortable overnight stay... had a very nice view of the Glen Canyon Dam from room.. Good location, have breakfast included. Booked room months in advance for an over night stop over. Price paid for room worth for stay.
Our room was huge, modern and had a view over the valley. Calling it a "lake view" is a bit of a stretch. The majority of the view was of a road and golf course, with a slither of the Glen Canyon Dam and lake in the background. We were able to walk to many of the town's restaurants, and location was good to explore the surrounding area in your vehicle. Breakfast was brilliant - lots of choice. I enjoyed the oatmeal with extra toppings of your choice, and my partner had pancakes and fruit. Express check out is good if you have a morning tour planned. The only downside for us was that our room had an adjoining door which wasn't at all soundproof. We could hear our neighbors clearly, which was distracting at times. In hindsight, if we had realised about the adjoining door earlier we may have asked to move rooms. Otherwise, it was a very pleasant stay and I'd recommend the hotel if you are passing through Page.
Very clean, helpful staff, great breakfast. good recommendations for activities and restaurants. Don't miss Big Johns barbeque down the street. Take advantage of outdoor patio's on second and third floors
My husband and I stayed for two nights while we hiked in the Page area. Our room was up to date, extremely clean and comfortable, and the bathroom was extra large. The public areas were similarly up tp date and clean. Loved the outdoor deck area with fire pit in evening. Met some lovely people there.
The decor of the lobby was welcoming. Staff were all excellent. We were given a rim view room which was breathtaking. The quality of the food at the complimentary breakfast was outstanding with very helpful staff.
This hotel was fine, but booked it more for the location because I was in town to see Horseshoe Bend and Antelope Canyon. I was on the first floor but I could hear the upstairs neighbors walking around like an NYC apartment. The hallway noise seemed to echo more than a normal hotel. The incredibly friendly staff (Ken) made up for those sound issues, though. The breakfast was great and filling with lots of protein and carb options.
I always stay at a Best Western whenever I am traveling. I am a Best Rewards member. I have to give fellow travelers a "heads up" on this hotel as they are an exception to the normal Best Western experience. Eleven days in advance, I booked and received confirmation for 2 rooms with king beds for 2 days. I also requested, if possible, rooms with a view. (Confirmation #561810906) I ended up with two rooms with queen beds facing the parking lot. I called the morning of our arrival to advise that we would be coming in later around 7 PM. I was told at that time that our 2 rooms with king beds were set and one was a handicap room per my instructions. I told them I had not requested a handicap room and was told that then they could only provide one king room and one queen room. I was not necessarily happy but thought "it is what it is". Upon arrival and check-in I was told that now there were only two queen rooms available and no king rooms. I told the lady checking us in that I was confused as my original confirmation was for 2 kings which as of that morning the hotel confirmed had been changed to 1 king and 1 queen. Now upon arrival my only option was rooms with queen beds. She said she just came on duty and that was all she could do. She gave me the impression that she really did not care if I had reservations or not. I was not offered anything in exchange for this mix up such as rooms with a view or a room change the following day when king rooms may become available. I was indeed very disappointed and embarrassed as I made the reservations for myself and friends who I asked to join us for the trip. I should have stayed at the Courtyard Marriott.
The hotel is nice and clean with a good breakfast. But only 3 handicap parking spaces is not enough for a hotel this size. The room has a roll away desk that I found to be extremely useful with all the electronics and associated charging for today's traveler.
This hotel was by far the best Best Western hotel experience we have had. The rooms were the newest, hotel was spotless, all hotel staff constantly busy working and extremely attentive. This hotel had the best views of Lake Powell and Glen Canyon Dam. Even if you were not able to score a lake view room there were two common area balconies (one smaller) that had a large seating capacity as well as a fire pit to be able to sit back and enjoy the spectacular view. Definitely will be staying here again.
Location was wonderful. Close to shopping, COFFEE, hiking, great Powell Museum. This was the best breakfast we had in 12 days on the road. Parking was easy. Can't say anything negative about our experience. Stayed 2 days and glad we did. High for our budget, but worth it.
Very nice hotel. This property is perfectly located for visiting Northern Arizona, Page and the River and the Grand Canyon. The property is clean and well appointed with a friendly staff. We will definitely stay here the next time we're in Page.
The rooms are a bit gloomy as lighting isn't great and the decor bland . Room was comfortable except for the pillows which were very thick . The breakfast was average but served in paper plates and plastic cutlery... Good location though and we had a parking view .
This hotel was a nice stay. The lobby area was very clean, it has nice amenities, nice breakfast and breakfast area, and nice public areas, and a nice view. Almost a perfect place to stay. EXCEPT our room floor. The room floors are a wood-looking laminate. The problem was that they hadn't been moped in a very long time. The housekeepers only had brooms. So you can imagine how grimy they were - your feet or socks would be black after walking on them. Sooo, the hotel just needs to make a cleaning adjustment, else it was an almost perfect stay
This hotel is located really close to Lake Powell. It is neat, put together, has a great view and adequate. Make sure you ask for a better view than I got. You have a fridge, coffee machine and microwave in your room.
Noisy stairway and hallway. Extremely overpriced. Comfortable bed and basic hotel accommodations but it's a brand new build. Book it on a discount website and you'll feel better about the value. The view is of a parking lot with the Page landscape mixed in. A great view of Glen Canyon Dam electrical towers in the background. If you squint you can see the Lake as a tiny blue spot on the horizon.
Looking to book rooms in Page AZ? Before making a confirmation at this hotel you may want to investigate other options. What I had confirmed 11 days before arrival meant nothing. My confirmation for 2 rooms for 2 days with King beds ended up being 2 Queen bed rooms. Next time I will stay at the Courtyard Marriott.
Super hotel, very close to highway and sites in Page. Staff is extremely attentive and helpful. Terrific breakfast buffet! Lovely upper deck which affords great sunset views. Nice outside pool and hottub.
My fiancé and I stayed here a few nights ago and I have to say everything was very much so pleasing. The front desk lady was very nice and gave us perfect directions and opinions on what to do in page. When we got to our room everything was spotless clean and smelt great! The breakfast was great, but the one thing I was very pleased with was the young lady that was in house keeping. Hannah was phenomenal! Nice young girl and she was very respectful on our wishes with our room! I'm glad she works there it made the stay even better! Will stay again one because of her and most of the other employees you have and two just a great hotel all around! :)
The room was clean and the staff were helpful and willing to make our stay comfortable. Breakfast had hot items and the oatmeal was homemade with a variety of items to add to oatmeal. The young man made pancakes and was always available to offer his services.
The reception at the front desk was not very welcoming. I felt as if it was an inconvenience to them having to check me in. The room was very clean and I did like the wood/laminate flooring but it would have been nice to have a rug on the floor to so that when my feet hit the floor weren't hitting a cold floor. The shower door open going into the show vice going out of the shower. I did notice that if the show door did open out there may be a possibility of it hitting the toilet paper, which was place a good distance from the toilet. The sink looked as if it wasn't seal well to the counter top. It is an under mounted sink and I could see were part of it looked as if it was coming loose. The beds were comfortable and there were USB outlets for your phone. The $10.00 breakfast was not worth the price, could have gotten a much better breakfast at Denny's for a lesser price. Not sure if i would stay here again.
We stayed in this hotel for two nights and were very satisfied with the rooms and with the service. We were particularly impressed by Dominica Tai at the front desk who was extremely helpful in solving all kinds of problems. The only reason for not giving 5 stars to this hotel is that it does not have a bar!
View from room was great of dam at lake Powell and mountains. The closeness to Lake Powell boat trips was great also. The amenities at the suited what we were looking for especially full breakfast. Staff was friendly.
Good location, really nice view over lake powell and the dam from my room. Spacious room with nice furniture. A bit too far from the downtown restaurants in Page for walking, but 1 restaurant is next to the hotel of you dont want to walk too far :)
This is an older property and the room design showed it. There was actually a window from the bathroom to the room where the bed was. Not sure why and it did strike us as being odd. We paid over $200 for one night which should have been around $100 for the room we stayed in, but there are not a real large amount of choices in Page and the view of the lake is minimal at best. Breakfast was very busy!!
This is a clean, decent hotel, but given its location north of the Grand Canyon where hotels are fewer, it commands a very high premium indeed, as do similar hotels in the region. We paid well over £200 in mid-September for a room that would be no more than £80 elsewhere. Nonetheless, no complaints on decor or comfort, although the hard floors meant footsteps could be heard from the floor above.
The worst part of this hotel was the housekeeper. We had the do not disturb sign on the door the morning we were checking out. The housekeeper kept knocking on the door while I was in the shower, and again when I just came out. We kept telling her to come back. The disregard for the sign made me hate this hotel. We checked out by 930. The room was clean, but very odd. We had a window from the bathroom into the room. The shower had fancy glass doors, but the stationery door was loose. The other door opened inward, and it easy to get water all over the outside of the door and floor when turning on the shower. The pool was not heated, and it was polar plunge cold. We could see a little part of Lake Powell from our room. The breakfast was good and the dining area was large.
Stayed 1 night and overall it was a pleasant stay. Our room was upgraded to the lake view room. The room is very clean and the bed is very comfortable. The hotel provides the nice breakfast as well. Friendly staff and excellent services.
Nice view with Glen Canyon Dam and Lake Powell in the distance. 10 minutes to antelope canyon and Horseshoe Bend. Plenty of places to eat nearby. Breakfast was very good for complimentary hotel type. Bill gets up at 3am to get things ready and does a great job with it. Very friendly guy.
Very busy pool until dark but still a quiet, comfortable, clean stay. Would definitely stay here again with the restaurant on site. Food was adequate but evening outside on patio was excellent. The room was very clean.
A weird 'hotel' in a decent location. When we checked in the room that was assigned to us had a weird musty smell to it. When I called the front desk to request a room change I was told initially none were available. After a second call to the manager - she told me that if I were to move rooms I would be charged another night - I have never come across such a lack of regard for customer service. When I moved to the new room it hadn't been cleaned properly as there were hairs on the toilet bowl. As the picture shows. There are also very quirky weird windows from the bathroom that open up to the bedroom. Have no idea what purpose they serve. The pillows were hugely fluffy and large and not a standard pillow. It was an uncomfortable stay. The wifi was spotty. I would definitely agree with some of the comments of previous reviewers that it was a motel standard and a hotel rate. Definitely one of the worst experiences I've had with hotels.
The hotel view is more of the desert and canyon than Lake Powell itself, or a view of the parking lot in my case :) Parking was easy, breakfast was good, the room was clean. The hotel's internet is 1990s-dial-up level terrible. There is a sign at the front desk explaining that their internet is the best available in Page for now, so I hope that gets better one day.
This hotel was the high point of many nights of travelling. Clean and spacious rooms. Lovely view. We enjoyed our stay. The only negative was the ice machine on both second and third floors was out of order - since our room was on the third floor, it was inconvenient.
We loved this hotel and would not hesitate to stay here again if we return to Page/Lake Powell. We used the pool area and this was great, with pool towels provided and overlooking Lake Powell! The room was very large with a great bathroom. We stayed for two nights and breakfast was included, there was a great selection (pancakes, cereal, breads/bagels, hot food (eggs/sausage etc)). Plenty of parking and just 10 minute drive to Horseshoe Bend and Antelope Canyon.
Had a good experience at this hotel. Staff was very efficient. The breakfast offered more options than other hotels I've recently visited. Rooms were clean and well-equipped. Convenient to area restaurants and attractions.
My boyfriend and I stayed here for two nights while visiting Horsehoe Bend and Antelope Canyon. It's a decent place to stay. The hotel is big and the rooms are clean. There's a nice outdoor area on the reception level with couches where you can hang out and drink at while looking at Lake Powell and the city of Page. There's also a pool and hot tub with chairs to lounge on. Lastly, the continental breakfast in the morning has a decent selection (but it's still pretty normal breakfast items). The only issue I had with this hotel was that the room wasn't bright enough. The room was huge but there were only lights by the bed or by the desk so I felt like for most of the time the room was too dark for me. Maybe it was supposed to set a mood, but I would like to at least see my room properly. One more thing that irked me was that when I went in to register for the room, the lady asked for my email address and I wasn't really sure what she was doing, but gave it to her anyways and then I got an email saying I had a best western account. Maybe she assumed I'd want to sign up for an account and start earning points, but I feel like she should have at least told me.
Great view to Lake Powell. Very good location, we used as hq to visit Horseshoe Bend, Antelope Canyon, Waterholes Canyon, Monumment Valley and Grand Canyon North Rim. Silent and good breackfast and services. An excellent experience at all.
Good value, fantastic view of the lake and dam. Only negative was no bathtub which could be tough if you have children. Breakfast was very nice. Would definitely stay there again if we have the opportunity.
Convenient location to Antelope Canyon and Lake Powell. Very clean hotel with free breakfast. Friendly staff, large room, and good air conditioning if you are going to be there in September when it is over 100 degrees.
Beautiful property with view of Lake Powell. Expect a premium price!! We experienced no problems, Be sure to ask for a room on the BACK side of hotel for the panoramic view of the valley. This is definitely a premium hotel.
We planned to spend a night at Page after visiting the Antelope Canyons and Horseshoe Bend before proceeding to Grand Canyon. We cancelled booking at another hotel as we chose to stay at this hotel after reading the reviews. At the western end of downtown Page, we liked this hotel. However, we were very disappointed to know that this hotel had no restaurant (although breakfast is served) and we needed to go out for dining. After a long day, all that we were looking forward to was to relax over a few drinks and have our dinner at the hotel. We had no intention to go out elsewhere to dine. But much against our will, we had to. It was a huge disappointment to us and practically ruined our stay at this hotel.
Most hotels in Page are expensive because the area is tourist central. Over the last four years we have stayed in three different hotels in Page. They all have been expensive so factor that into your plans. The BW View of Lake Powell is comfortable and close to everything. Remember,book in is 4pm. We didn't, and sat in the lobby from 2pm to 3.45 pm after a long and hot trip. The room was clean except for red sand under a foot rest. We didn't bother the staff as we picked it up ourselves. Don't like the wooden floors as they don't feel clean. Breakfast was good and the area was clean. AC was noisy but we wear earplugs. Bed was comfortable and shower was great.
Demi Moddy Fay was an excellent employee at the Best Western Lake Powell. She was on top of replenishing the foods that began to run low and was quick and swift. Wifi was a little slow and the noise level was high but rooms were directly across from each other. I Overall, great experience.
Beautifully redecorated hotel. Great Value. Very comfortable and fresh. See horsehoe bend and lower antelope canyon from here. Skip upper antelope canyorn, not nearly as beautiful and a rough truck ride needed to reach it.
I was super impressed with breakfast served at best western at lake powell. I havent seen such a wide selection of breakfast items. Even though I am vegeterian, i had ton of things to choose from. Very happy!
Great view. Very convenient location. Breakfast is nice. Our room had a peculiar odor that we couldn't correct. Internet is terrible. I used the iron which had something melted on the bottom from a previous use. Ruined my shorts and there was not an offer of correction from the hotel.
On our 23 data trip through many hotels in California Arizona Nevada and Utah this place was a big disappointment. The atmosphere amongst the staff didnt feel good at all. People were in some kind of stress. I had a couple of bad experience with the staff at the reception. They simply didnt think from the customer point of view. I could not even leave a complaint. Horrible! Sad but true.....
This was a hotel I would definitely stay at. The atmosphere was awesome. The staff was very friendly and professional. The breakfast was super - not your typical "breakfast included" breakfast. The view from the pool and terrace off of the lobby area .... simply beautiful. Wished I could have stayed at least 1 more night.
We stayed just one night, but we really enjoyed the evening & night : nice pool (+ 1 small heated pool too), clean room, italian shower. Breakfast was incredible, so many choices, and you can sit outside and enjoy the view on the golf course and on lake Powell. The hotel is really well located, I think Antilope Canyon is just 10-15 minutes away. I would recommend this hotel.
Thought the room was way overpriced, discourteous service and not sufficiently clean. When the coffee maker in the room didn't work and reported, no one available to help and front desk wasn't even apologetic.
We stayed for 2 nights, hotel room average type. Noisy air conditioning old type, very noisy refrigerator was annoying. Personal was rather standard, not very nice. Wifi was quite slow, breakfast was average. We came from Grand Canyon Best Western plus hotel and I have to say it's huge difference. While Grand Canyon BW was great, Lake Powell View is rather disappointment
While I opted to stay on 1st floor I doubt the views on 2 and 3 were better. Lake View is from quiet a distance away. Very expensive tourist hotel. I wonder what rate all the Europeans paid on tour rates. Overall nice place but no guest laundry facility is annoying.
Fae, Maddy and Demi made our breakfast very special. Perfect service, good food and these friendly people made our day. In general the hotel is perfect. It offers a balcony with lounge chairs and Lake Powell view.
I was impressed from the moment I stepped into the hotel. It was clean and modern. The rooms were updated and very spacious, I especially liked having a mini fridge in the room so I could chill bottles of water and Gatorade I had previously purchased. The hotel staff is great, the provided great recommendations for local places to eat as well as directions to where ever I was going. The morning breakfast had a great variety of food options (far better than some standard breakfast buffets).
We stayed this hotel for only one night to visit Antelope Canyon next day. The location is great. You can walk around the street to find many restaurants. The breakfast is good and the sitting area has beautiful views. But there was no internet at all. The price is too high for Best Western.
Thanks to Berrita and her breakfast team. Rooms are clean and a/c is perfectly functioning. Really close to the city centre. Swimming pools cold and hot water are amazing. Breathtaking view from the rooms. Easy to reach lake powell.
Disappointed after other BW stays at Grand Canyon and Bryce. Felt like a 2 star property with small rooms and bathrooms very poor. Breakfast is included but I'd have paid for something better - and they give you plastic cutlery and plates - very wasteful.
Very bad experience, the personal was really not nice and not accommodate. They don't care of you and it is only about money. The breakfast is really poor. The price is really expensive for what it is. I do not recommend this place. The smell was very strange into the room. You can find much better for less expensive.
Overall nice room and great access to local sightseeing! Outside appearance is decieving, inside of hotel is much nicer. Took advantage of the continental breakfast and we were very pleased with the food choices!
Not a thrilling hotel in ugly Page... We will never come to Page ever again...Felt like was in Hemet in California...or Starkville in Mississippi... Of course NEVER VISIT the BW of Page after having stayed at the Orchards Inn of Sedona where the town is a little jewel in itself with manicured streets and galleries of art. Page has a lot gas stations and cheap restaurants... This hotel is very expensive. Of our 4 nights road trip, the BW of Page was the most expensive and the least pleasant.
The room smelled like mildew and the floors were filthy. This was one stop on our family's summer vacation and we were so disappointed. Wifi was not working, A/C in the room wasn't working. The ice maker on two of the three floors wasn't working. The price of this room was more than any other city we stayed in and not at all worth it.
Good, solid hotel with an easy location when driving into Page. Great breakfast and staff, excellent pool and hot tub. Beds need some updating as well as the window that connects the bathroom to the room - everyone in the room will get the last guy coming from the bathroom. Restaurant open for dinner next door in case you don't feel like driving. Be careful leaving as the road curves down and is somewhat blind.
This hotel is marketed as a lakeview hotel, and I upgraded to a lakeview room. I'd challenge management to check out the view from this room and see whether they are pleased or not. On the plus side, this hotel was nice... clean rooms, excellent breakfast, good location. But alas... I booked this room based on being a lakeview room. I could have paid half as much to stay somewhere else in town. I wouldn't recommend this hotel to a friend for this view at this price.
I booked this hotel because of the view of the lake. We were traveling to the National parks in the area. Our room was comfortable, spacious and updated. The breakfast in the morning was wonderful. The food was tasty and plentiful-a plus because it was included with the room rate. The staff was very nice and helpful. They were helpful with recommendations of restaurants in the area and provided paper products for leftovers.
Been here five years ago. Chose this place with very limited expectations. Was very surprised for the best! The hotel was renovated. Got a room with parquet floor on the third floor away of the elevators . Try not to be close to the elevators! The public area looks much better. Too bad there are no vegetables at breakfast but compared to American breakfast was ok.
Standard Best Western stay. Comfortable beds, clean bathroom. Air conditioning in July worked well. We had no views or rather swimming pool view, but that was fine. We were just spending one night. Page is quite popular place therefore hotels are quite overpriced as was the BW. But that is a nature of things. What else? Good location, quiet. Close to restaurants and stores.
I booked this hotel last minute coming in from Zion NP for a kayaking trip early in the morning. I was very happy this was the hotel we chose. The lobby was very nicely decorated and modern, with coffee and water for guests. Check-in process itself was smooth. Our room had a view of the parking lot, not the lake, but that was OK. Rooms are very nice and spacious, complete with a mini fridge and Keurig. Bathroom was also well-appointed with a large walk-in shower. We arrived early for breakfast, but it was already quite busy. The staff there was so incredibly friendly, especially the young lady who was in charge of oatmeal and toppings. I don't remember her name, but she was SO pleasant that she really left a positive impression on both my husband and myself. The breakfast itself was excellent, with lots of variety, including hot items (My 13-year-old was so happy to see sausage. Many buffets don't have meat!). We were sorry we had to leave for our kayak trip and couldn't linger over a more leisurely breakfast! All in all, this is an excellent little hotel. It is certainly more impressive on the inside than on the outside and I would absolutely stay here again.
Had connecting rooms but the furniture placement prevented the doors from opening - didn't impact us really - just FYI if that's important to you! Rooms were nice and the bathroom layout was great for more than 1 person. Pool was chilly! Appreciate the uprgade to the lake view. Sun comes up early!!
This was a standard Best Western - clean and nice service. You don't really have a view of Lake Powell - but a very nice view of the desert! Pool and hot tub look over desert as well. The buffet breakfast was good - but not enough room...people were lined up to get in and eat. Fridge and microwave in rooms - nice, clean and basic.
We picked this hotel because of its proximity to Lake Powell and its view of the water on the website. The price was, with taxes and fees, more than $300 for one night. For that price, the internet was weak (apparently true for the whole town), our TV didn't work (we were informed of this upon check in ... thanks?), the view was not nearly as close as the website image and apparently the lower floor is designated a "quiet floor" vs. where we were stuck right off the lobby (something we didn't learn until well after check in). The only saving grace was the free breakfast, which was excellent. In addition, the rooms have a weird design flaw where there is a window in the wall dividing the bathroom from the sleeping area. So if you get up at night to use the bathroom, and turn on the light, you wake up those who are asleep. We rarely stay at BW and now we will be wary. The price should have been half of what it was, for what we received.
This fresh feeling hotel has great views and clean rooms. Nice pool and public areas, including hot tub. Breakfast was great, and in room keurig was big plus. Very convenient to downtown Page. While busy, service was always friendly.
I got a king size bed, room had a microwave and mini fridge. View was good. Pillows were comfortable . Work out room was small but Breakfast was just to my liking. Emily was the best person working the front desk.
Check in was delayed and slow. Room wasn't ready until 1730. Room was small for 2 queen size beds. Air conditioning was good. Only served breakfast, which was crowded, food was cold. Pool area was nice,ran out of towels though. Free parking, easy parking.
We stopped here for one night on our way from Moab to Zion. The hotel staff was very nice. The hotel has been recently remodeled and has very nice rooms and common areas. Our kids loved the pool with the jumping jets water fountains. Our TV didn't work in our room, but we were told that upon check in and they did offer to move us to a different room or give us a slight discount. Since we were there for only one night, we took the discount. The kids were happy to have wi fi on their mobile devices after being "tortured" in Moab with very little signal. They had a nice coffee bar in the lobby and a free buffet breakfast in the morning. Get to breakfast early if you have a tight schedule, because there was a huge line when it opened.
Wonderful experience! Very friendly staffs alway willing to help. We were just wondering around at the lobby about 5seconds and some lady already came to us and see if there's anything she could help with. Plus this hotel locates in a great location. We especially enjoy the lake view from our balcony. Definitely will chose this one again!
We were exhausted when we pulled in. So, after dinner we went out to the jacuzzi. Since it was close to the Fourth of July, they were busy, but the front office staff ran our some clean towels for the swimming area so we could enjoy the great view of Lake Powell. It was a pleasant stay and the room and hallways were quiet. The hotel is updated and everything worked, so I would have to say that it is the perfect place to stay if you want to see Horseshoe Bend, Lake Powell, or Antelope Canyon.
This place has a great view, but we had a huge problem in our room with sewage smell. I told the front desk, but no one addressed the problem. I called the 1-800 number and the lady was not that nice at all. On our trip we stayed at different hotel chains and had no problems except Best Western--its shame because it was our first time trying out Best Western & I believe since we had problems with 2 best westerns during our vacation we will not be returning to them again.
Really liked this hotel . Nice comfy beds . Clean big room . No bar Beautiful view . Had own balcony . Small swimming pool . Perfect little Town loads places to eat. Overall was a very pleasant stay . Would stay here again if need be .
Very comfortable hotel with friendly and efficient staff. Breakfast was disappointing, started at 6:30 which made it tight for us to get to the 7 am rafting tour comfortably. Choices were fewer than other hotels we stayed at during the trip. Views were amazing!
Great amenities and location. Perfect ending after a great day at antelope canyons. Very near to good restaurants and lake Powell. Beautiful view from our bedroom. Enjoyed the stay and best breakfast for continental breakfast by far
A great place to stay! The breakfast bar was delicious and had a lot to choose from. Our room had a view of Lake Powell and Glen Canyon Dam, nice! It's easily accessible and ample amount of parking. The pool was on the side of Lake Powell so you can watch the kids swim and have a pretty view too!
The staff was great the room was lovely and the breakfast was full of variety and tasted great. Room was very clean, stairwell could be a little better. The staff was very kind, always smiling and very helpful.
Hotel was nice and mostly upgraded. Staff was helpful and definitely a central location. Horseshoe Bend and Antelope Canyon were no more than 10 minutes away. Room was spacious and great for a weekend trip.
Have stayed at this property 3 times in last 4 years. Does not disappoint. Staff is friendly and well-trained. Excellent views of lake. Superior breakfast offerings. Helpful on dinner suggestions (Page not exactly a food mecca)... Real value provided.
Very nice accommodations.. Lovely area near Lake Powell. . Nice people who work at this hotel. They were helpful in planning our rides to different areas. Enjoyed our stay.. We would stay here again. Nice breakfast and view of the lake.
This hotel is almost a copy of the best western plus next door. The advantage of this hotel is the nice view from the pool and from many rooms. The disadvantage is that this hotel appeals to tours and the internet price does not reflect the third party price from what many tourists paid. The room are not so well isolated and it can become noisy in the evening. I liked this hotel, but the Best Western Plus next door is a little better and cheaper (without the view).
Had never stayed at a Best Western but this was close to our paddle board tour location and looked clean. Very impressed. Nice updated rooms with new floors, bathrooms, and beds. Great view of lake. 24 hour coffee and tea was nice.
I loved this hotel. There are seating areas outside and by the pool which have breath taking views of Glen Canyon and Lake Powell. Breakfast with many options. They didn't have a washer and dryer available to guest on the premises.
This is a great hotel with high value in the rooms and amenities along with a fantastic view. The breakfast was wonderful and the staff exceptional. I would highly recommend and will bring all my travel clients here.
I was unhappy with this hotel. The rooms were in a retro-style and just seemed bare rather than making me feel I am staying at a luxurious location. I had a room above the lobby for which I paid full price yet I couldn't even see the sky, just the heads of the people entering and exiting the hotel. There was little greenery that I recall. This hotel has many bus tours visiting. I wasn't expecting that. I would not return to this property. If you are fortunate to have a room overlooking the room, you will see the dam and a small portion of the lake. Knowing what I know now about the property I would have chosen the other best western in town and saved myself $100.
Well located hotel with a great view. Spacious room with fridge. Breakfast provided in the morning with a reasonable range of options. Has lifts to get your heavy bags up to your room. Good pool. Would stay here again.
Modo, Manelle, Elijahi, Faylene worked the breakfast buffet at the hotel. They were customer-focused, friendly, helpful and made us feel welcome. The food was good and they kept the area clean. The hotel was very full.
Not a particularly friendly start at reception with a ridiculously late check in time of 4pm. We arrived earlier with quite a few other like minded tourists, wanting to escape the extreme heat. There were 2 women at the reception desk, one younger girl who was very friendly and the other surly woman that served us. No smile, no customer service and when we asked for a room with a view, and were willing to pay for it, it was like a big inconvenience to her. Did the paperwork, come back at 4pm we were told with tone in the voice. The other receptionist, I could hear inviting guests to use the wifi, giving password, help yourself to water, coffee, pool, luggage storage etc. So we return later and thankfully had a warmer reception when we got the keycard. Great view of the sunset, comfortable bed, hefty price for no safe and hefty price for a floor that needed a mop. Came out of the shower and had dirty feet. Breakfast was adequate with the usual choices from a chain motel. Wouldn't stay here again.
Great stay at a great hotel, very nice. We were on motorcycle trip and needed some r and r. This was a great choice with a great view. The pool was nice and we enjoyed hanging out poolside in the evening.
There are two best Westerns at Lake Powell and I was happy I chose this one. (it was also cheaper) The rooms were large and clean. The hotel has good amenities including guest coin op laundry and great pool. Ok Wifi and good breakfast.
Very nice hotel. Comfortable and clean with a very good breakfast selection. However, if you are picking this hotel mainly because of the lake view, skip it. You can see it, but I highly doubt it's worth the extra $$$. Pool is also nice.
Check in folks were very knowledgeable and friendly! Breakfast with cute little pancakes was filling. Towels soft--doe not happen in most hotels.All staff we encountered VERY friendly and helpful. Very new and clean. Large rooms.
Room cleanliness far away from a minimum required for any hotel. Very disappointed with the room condition. Staff very nice especially the breakfast group! But cleaning process definitely an important item to be reviewed by the leadership team.
Had the choice of two Best Western hotels in Page and we made the right choice. This Best Western had a beautiful view of the Glen Canyon Dam! We pulled into Page with a flat tire and found a Big O tire stop and they fixed the tire instantly. After a long ride we were exhausted and the staff couldn't have been nicer, especially Thai. I misplaced my room key and she couldn't have been more accommodating and nicer when i requested another one. The hotel was very reasonable and super clean. It was within walking distance to all the amenities. This hotel had a nice pool and hot tub. They offer a decent free breakfast in the morning. Two large breakfast rooms to accommodate everyone. This Best Western is the perfect choice and close to all attractions in Page. Be sure to book Best Western View of Lake Powell when your in Page, you wont be disappointed.
Traveling with the family. Reserved two rooms - 1K and 2Q. The two rooms they gave us were at two far ends of the building on two different floors. Very inconvenient. The design of the hotel is not very convenient either. One room was 'second' floor at the north end of the building. But, the north door could not be entered from the outside - it was exit only. Then it was either up stairs to the second floor or down a half flight of stairs to the first floor. So we moved the truck to the other end of the building for the other room. We could could enter that door, but again it was stairs to get to either floor. Breakfast was decent and typical. But, despite all my travels, I have never been locked out of the breakfast room until the scheduled opening time. And, I have never been checked into the breakfast room with a room and numbered guest list. With that level of security, you would have thought that this was a cooked-to-order full breakfast. And, the staff had to dish your oatmeal-guests could not make their own oatmeal! The stay was adequate to get some sleep in a decent room. Overall not a favorite and I will stay somewhere else if in Page again.
With the second floor outdoor seating area, this hotel is a nice option for the harried traveler. Several area attractions are close enough for family to divide and conquer - I stayed back at the hotel and used the fitness facility, pool, and upper deck while others enjoyed a strenuous hike. Over and above breakfast is an added bonus. Our room was a bit small and funky - however I believe we were nearly the last room to check-in on a busy night.
We loved this hotel! The staff were great, breakfast options were varied and all was fresh and tasty. The room was typical of a nice hotel and the view of the river and dam on our side was lovely. The pool and hot tub were great after a day of visiting the near by points of interest---and there are lots of good restaurants within walking distance.
Stayed at this hotel in April. Our room had the views of Lake Powell. This is a convenient location if you're taking the tours to Antelope Canyon. The facilities were comfortable and the breakfast was good too.
No lake view, bed bugs Stayed at this hotel for two nights on a recent road trip. First, this hotel does not have any view of the lake from the rooms. Very misleading to call this hotel "view of lake Powell"!!! We paid premium rates for a room with a lake view, and all we had was a view of the parking lot! When we inquired with the front desk staff, they told us the only hotel with a lake view is the Marriott. Very misleading advertising! Further, the front desk staff were very rude and short, no customer service what so ever! I asked about the steakhouse restaurant next door to the hotel, and the lady on the desk said, they are "unreputable".....found that a little odd? Although the people working in the breakfast area were very helpful and friendly. Perhaps the front desk staff should take some lessons from them. To top off this stay, I was bitten all over my body, by what appears to be bed bugs! ( See the picture) Really??? Disgusting! It appears they have some hygiene issues in the hotel. Overall this hotel is very over rated, if we were to go again, we would definitely stay else where.
Hotel is very nicely and uniquely designed. Desk staff was very efficient and helpful. We particularly enjoyed breakfast, especially Bernita's friendly manner. The Keurig machine in the room was a really nice touch. We were in walking distance of restaurants and Colorado River Discovery.
The uotel was nicely appointed with very friendly staff, a large breakfadt room with a good selection of items. The patio has a view of the Glen Canyon Bridge and the Colorado River. Reserve early as a popular area to vacation.
We stayed in room #339. Room was spacious and clean. Beds were comfortable. Keurig coffeemaker in room with selections of hot beverages and mini fridge to store our cold beverages. There is a nice terrace and 24-hour coffee and tea available in lobby. Great seating area to relax after a day of sightseeing. Complementary breakfast had a good variety of selection. Friendly and courteous staff from the front desk to breakfast dining area (Joe & Anne). Overall, a great stay!
This is a very nice, upgraded hotel. The room was very spacious, and almost everything was new. The flooring, bathroom, and TV were near impeccable. The bed was comfortable, and the in-room coffee was great. The only negative, which the hotel attributes to available options in Page, is slow internet. I'm inclined to believe them based on the strong wifi signal without any issues with connectivity.
Page is a manufactured community so no surprise that the hotels like this one are all chains. The rooms are clean, the service friendly, and the breakfast what you expect--the basics. We were pleased our rooms came equipped with microwave and small refrigerator, since we have brought prepared meals from Whole Foods. Don't plan on much restaurant fare in Page after nine at night.
I really enjoyed my stay at Best Western during my southwestern US road trip. I stayed 2 nights here, touring the slot canyons and desert places surrounding Page while on my way to the Grand Canyon. Check-in was quick and easy; I really appreciate that the desk clerks seemed happy to see me, smiling and joking around as I filled out the paperwork, then greeting me with a hello and a smile whenever I walked by. Breakfast in the morning both days was a full breakfast--pancakes, fruit, hot or cold cereal, juice, muffins, eggs, potatoes--not your usual continental affair. The room was spacious and very comfortable, tastefully decorated and spotlessly clean. The pool area also was immaculate, and offered a nice place to sit and enjoy the view of Lake Powell and the surrounding area west of Page. Very pretty.
said there was wi-fi, but i might have to go to the lobby to get it. no wi-fi was my experience but was not something that they could control. tv was not working properly (losing picture some-times and sound sometimes but this was also something they could not control. most expensive BW i have been in outside of major cities.
The first impression was not good. No smile from the front desk people. But once we checked in our impression changed. The room was beautifully decorated with pictures from the canyon near by. Room was quite big, even the bathroom was really nice. Keurig coffee maker in the room. Breakfast was good, nice hot and cold selections. Hotel offers hot coffee and tea at the lobby. The view to the lake it's quite nice. Has a pool but we did not use since was still a little bit on the cool side. Many restaurants near by. We went to Tapatio Mexican Restaurant again this year, quite good.
My boyfriend and I were driving in from Phoenix late at night so When I booked this hotel I wasn't sure if it was going to be worth it for the "view". But it so was worth it (We are from FL). The view was incredible, the staff is warm and welcoming, and the breakfast was delicious!! If you want a cheap night be sure to book ahead!
You usually get what you pay for - inexpensive hotel midway between Grand Canyon and Bryce Canyon. Upon arrival we were hit with this strong odor - smelled at first like you were working in the back room at the dry cleaners. I then figured out that the room/area was just painted, although the two desk clerks said, "they don't tell us anything," when I inquired about the smell and and asked if they had just painted. We had to open a window to vent the room out, and it was still awful. Desk clerks didn't offer to give us another room, and we just dealt with it. Place is old and worn - what hotel has a sliding window between the bathroom and bedroom? lol. Speaking of bathroom - it annoyingly did not have a door between the sink area and the bedroom - a big problem when a small but bright light is installed in combo with the electrical socket. The light was so bright that I had to get up in the middle of the night and put the ironing board against the light/socket combo in order to hold up a bath towel to tone the light down. Again no door, so that was my only alternative. TV was of poor quality, and/or old, so watching TV was a chore. The town is a nice stopping point, with gas stations and places to eat, even a car wash. Wouldn't recommend this hotel.
This hotel is located near downtown Page and half of the rooms have a great view of Lake Powell. The other half face the street. The rooms are large and quite comfortable. The front desk staff were very accommodating in providing directions to Horseshoe Bend and overlooks to Lake Powell. A very well stocked breakfast area.
I have stayed at this hotel several times before and never had any issues. This time there were several. First, as they were almost sold out, the rate for my room was pretty outrageous. No way a simple hotel room with a view of the parking lot, located above the entrance with lots of noise from arriving and departing guests, is worth $250. I do understand the principles of supply and demand but this seemed more like a rip-off. Unfortunately I didn't have much of a choice since the other hotels in Page seemed to be pretty full, too. The room I was given, 324, was located in the so-called "Quiet Zone" on the 3rd floor, which gave me hope for a good night's sleep. Unfortunately it must be the noisiest room in the whole building. Not far from the ice machine and the elevators, with some loud noise coming from the wall all night long - it sounded like water running, no idea what it was. When I told the front desk the next day, they were pretty indifferent, saying that if I had called them during the night, they would have provided earplugs - as if that was a solution to that horrible noise! The lady even had the audacity to claim that this was their quietest room! She then offered a measly 10% off. Upon my insistence she said she might be able to make that 20% after talking to her supervisor. When I checked back a while later, she suddenly said she had the authority after all to give me 30% off. Probably checked my status (Diamond) in the meantime... While the rooms are pretty modern, they are also somewhat impractical, especially the showers. Due to their design it's pretty much impossible to turn the water on without getting doused by a wave of cold water. Also, there is a window between the room and the bathroom so when someone turns the light on in the bathroom at night, the other person will probably wake up. Not a very smart design! Breakfast is okay, the usual Best Western standard. However, when the hotel is fully booked, it gets very crowded and you'll probably have to stand in line at the toaster etc. They do have an extra breakfast room but as long as they don't supply the same selection of food there, it will not solve the crowd problem.
Sadly our travel agent booked a room on the front of the hotel, so we didnt get the views that the rear rooms get. We could have paid extra for the room, but they werent cleaned yet (at 4pm in the afternoon), so we decided not to bother. Room was reasonable, clean and comfortable. Mini fridge in room, but not much food in hotel, so we had to go out to eat. About 10 minutes from Horseshoe Bend and 15 minutes from the equally amazing Antelope Canyon
This was the second time we have stayed at this facility and once again it's was wonderful and memorable. An extremely nice, clean, modern hotel and a staff that go above and beyond to insure a pleasant stay! There were 18 in our group and they all have only positive comments on our stay, We are looking forward to going there again next year on our annual group motorcycle ride (Retired Air Force Riders Group).
This hotel has a great location and facilities. The breakfast bar was great, different eggs and meats each day with a large selection of breads and rolls. The mini cinnamon rolls were fantastic, just warm them in the microwave and they are delicious. The staff were all very friendly and helpful.
Wonderful experience, LOVE the flooring in the rooms (NO CARPETING) what a great choice. Room spacious, well appointed decor, bathroom amenities very upscale. Wonderful breakfast choices and ample room for dining. The infused water and coffee tea in lobby area nice touch and the deck for viewing was wonderful and WHAT a View. Will definitely stay here again when traveling through Page Great Job Best Western
This place is SO CLEAN! And the staff is so friendly and helpful! Especially Kendra's team..Joe/Anne/Kris. They were working so hard at the breakfast buffet (which is great!) and still had time to great people and help them. They even brought coffee around. We'll definitely be back!
Great location and great value for a tourist heavy area. They had a yummy breakfast, and cute decor but they have weird windows in the bathroom that overlook the living area in the room. The wifi sucks.
The statement on the Best Western website that this is the best rate is not accurate. Best Western, according the Front desk personnel, doesn't provide Bibles and this is the trend in Hotels. This has not been my experience in Hotels.
Great place to stay. Loved the two gals at check in. They did everything in explaining the poor WiFi service except to say "Our WiFi sucks". It does, but they were totally upfront and transparent about it so it's hard to complain except as an advisory to others who read this review: the WiFi here sucks! But, if you can get past the WiFi, stay here. Really nice hotel staffed by really nice people and their breakfast buffet is about as good as we've had anywhere. We were assigned room 248. Pure luck. We had not asked for this room. I truly believe not all the rooms here are like this, but this room was huge. I'm talking you could host a dance in this room kind of huge. Good location. Good people. Good hotel. Stay here. If we return to Page we'll stay here.
I stayed here for one night while visiting antelope canyon along with my husband and did not have a good experience. We reached the hotel around ten in the night and was given a room on the first floor next to the restaurant. First the walls were so thin that we could hear the people next door watching TV late midnight. If that was not bad enough we were woken up early in the morning by creaking noises from the room above and also of people continuously walking. This continued for an hour or so and then after the breakfast started next door there was a lot of noise from the restaurant. In short we could not sleep soundly the only thing we wanted after a long drive from Phoenix. The pillows provided in the room were too hard to my liking and they had no other option there. The breakfast was decent. The WiFi speed was very slow. We were told we would have a partial view of lake Powell from the room but i could hardly see the lake. In short it was a very bad experience considering the price I had paid.
The rooms were recently renovated and nice. But two significant problems: We were promised a 129 rate, but they charged us 250 for one of our two nights. Both wifi and cell phone coverage were marginal. Also, there is not really much of a lake view. Finally, there is a lot of time zone confusion during daylight savings time. While Arizona does not go on daylight savings time, places on Indian land do. And you are very close to Utah which does also. So as your cell phone connects with one tower then another, you get clock times that flip back and forth. The consequence is that when you try to get to the hotels breakfast and local tours, it is easy to get it wrong.
Enjoyed this hotel on our spring break trip to Page to see Antelope Canyon. The room was clean and comfortable. The hotel's two ends are differently angled such that the north end has more of a view of the lake and Dam. However, the view out the south end is beautiful too. There is another Best Western right next door, but this one has more of a view. The breakfast room is spacious and the hot breakfast includes pancakes, eggs, sausage and an oatmeal bar with walnuts, chocolate chips, coconut, brown sugar and granola, that they will serve you. Surprised that they are carefully monitoring the breakfast room entry to be sure you are on the guest list. Jacuzzi has a great view. Pool closed this time of year. Wifi lousy in the room, better in the lobby which is elegant. Outdoor patio has a nice fire pit. Great location. Definitely recommend.
I was able to snatch a double bed room for 80 USD (incl. taxes) and having stayed at other Best Westerns I didn't have very high expectations, but I was seriously impressed. I arrived at this hotel at around 2:30 PM but was told my room wasn't ready yet, which is comprehensible as their check in time is until 4:00 PM, although I can't really recall the last time my room wasn't ready after 2:00 in the afternoon. Still, the lady at the check in was extremely friendly and informed us about the breakfast and apologise for the slow internet (which is due to the lack of infrastructure the city has, who knows maybe the Donald fixes up that, or maybe not). The room was very spacious, perfect for us (a family of 3), with wooden floor, a plasma TV, a microwave, a mini-bar, a spacious bathroom and very high ceilings. We did not pay for the Lake view, so we got one of the parking lot. The breakfast offered was more than I could ask, not only the food variety was way above from the one you usually find, but it was presented in a very nice way (it's all in the details). Staff at the breakfast room was also phenomenal and the breakfast room was also very spacious, considering the hotel was full the day we stayed. The hotel also offers a small gym, a "Spa", a hot tub and a swimming pool (which is open only during the summer). My only complain, which is not the hotel's fault, was the couple at the Hot Tub rubbing each other off, something that anyone from the lobby (including our 15 year old teen) could see. I really really recommend the hotel, not only is it nice but the staff is very kind to help you in any possible way. Also, all of this for 80 USD?! Simply amazing. Kudos to to the hotel manager and staff.
We had a great experience at this hotel in Page, AZ. Rooms were comfortable and lots of space. We appreciated the Keurig coffee maker. The daily breakfast that was included each day had many options. A highlight was the oatmeal bar. We loved the location....about 10 minute drive to Horseshoe Bend, Antelope Canyon, Glen Canyon Dam and Lake Powell. Hope to visit again soon!
Stay at this hotel while visiting antelope canyon, the room is very clean with modern deco, comfortable bed, friendly stuff. Free wifi and complimentary breakfast. Several restaurants nearby in walking distance. Highly recommended
On arrival, the staff was friendly and we were registered without a problem. However; the room was a different story. We found the floors to be dirty, trash (plastic bottles, paper) was left on the floor of the bathroom. and there was hair on the floor in the shower. But worst of all, we discovered when going to bed, what appeared to be dirty linen on the beds with what appeared to be ink stains on them. Didn't look like the linens had been changed. If it hadn't of been late and we weren't so tired, we would have left. Obviously no management of the housekeeping staff. I ddon't normally stay at Best Western, nor would I stay here again.
Best Western is a good chain. Some hotels are better than others. This one was really nice. All that was expected was there. Good bed and good shower. The access to Glen Powell Dam was in view from our window. The drive to visit Lake Powell took 5 minutes.The lake was down 89 feet from normal pool, but was expected to rise around 50 feet this year. As many people come to Page, mainly for the Slot Canyons or the Raft trip on the Colorado, this place to stay is great.
Unhappy with check in service and unavailability of room at check in time. Room had some cleanliness issues. A lot of long black hair in the shower. Bright night light reflected from bathroom onto bed. Very annoying! The breakfast in the morning was very good.
This appears to be a new facility, modern and very clean. Staff was friendly and helpful. Rooms decorated nicely and the beds were very comfortable. Keurig coffeemaker in room with large selection of hot beverages - the best in-room coffee I've had in a long time. A deck lounge off the lobby offered great views of Lake Powell and the dam, and there is a small pool - only open in season - and a jacuzzi on a lower deck with the same great view. Rate was more than I expected for April, but apparently on par with other hotels in Page, due to the increasing popularity of the area with tourists. Good location with lots of parking. Breakfast, served in a downstairs room had a large selection of hot and cold items, but of average quality. I didn't like the staff trailing after people in the breakfast area asking for their room numbers, and it was very crowded in there, although by the time we finished eating, I noticed they had opened an adjacent room for overflow guests. Only other complaint was that from our room on the first floor we could hear people above us walking around and talking. Would stay there again, however because it is convenient and clean.
This is standard Best Western hotel, which means comfy bed, good size for two rooms, clean, all necessary amenities. Pool was OK, breakfast OK, sigle use tableware (this is America). Frondesk provided expensive options only for visisting Antelope canyon. Go directly to the lower Antelope, and you'll pay 28 bucks instead of 55.
It's a best western for pete's sake. If you expect the ritz or even a hilton you'll be disappointed. If you're looking for a clean, inexpensive, and reasonably updated hotel that's close to all the great circle sites and activities (so much more than lake powell) this will suffice. If you're looking for a resort with golf and room service stay in Phoenix or Vegas.
Please don't confuse this hotel with the best western PLUS next door. We did. No worries, they are both great properties and we were told our had the best breakfast. We have never had a breakfast quite like this for free! Lots of hot and cold options. Rooms were clean. Showers very nice.
We stayed for a night, when visiting Page in early November. The hotel was easy to find and had view as in its name. Check in was easy and room we got was specious and clean. The bed was comfortable. Breakfast was a bit disappointment, but all in all the hotel was good and we would stay there again when visiting Page in the future.
Assuming that sleep should be the top priority of a hotel experience then this hotel failed so miserably. Room was unattractive, cramped with a window into the bathroom that allowed light and sound to burst into the room whenever someone went in. Laminate floors in room and marble in hall and big gap at bottom of the door and paper thin walls led to all hall sounds and sounds from other rooms constantly bombarding our sleep. At 4 am we awoke to someone running up and down the loud loud halls, we thought it was a medical emergency but instead it was an employee shoving bills with the worlds loudest scrapping on floor staples, scaring my husband. After that every hotel guest and baby noise kept us up. It was awful. Unattractive and not super clean or well kept room and zero wifi (which was supposed to exist). Also lights around pool and deck kept on all night so blinds had to be fully closed and hot tub did not open as it was supposed to at 9am so no hot tub for us. During the day the hotel was full of wonderful employees cleaning and repairing things, but they aren't miracle workers... View was nice, but partially obscured by pool and deck. This hotel would need so much work for me to ever consider staying there again.
First I will say the hotel has a wonderful view from the rooms, and we wish the rooms had a balcony so we could have sit outside and enjoy the view, you have to pay extra for rooms with a view. The check in was a little rough, first they told us that we have booked a non view room, so she gave us an option of a room right by the breakfast room which to be honest they should be embarrassed to offer this room. So we decided to take the view room for extra $20.00, which the rooms location was great. I will say one very important thing at least for us, if you have problems with strong chemicals smells, this is not the hotel for you. When we got to the room the cleaning supplies smells was really toxic, my husband is allergic to all strong smells and he immediately started to cough and feel sick. We had to leave the room and open the windows for an hour to be acceptable, plus they put a big fan in the room. Breakfast is good, not very good coffee but acceptable. One of my biggest problems in this hotel were the smells everywhere you went it was this toxic cleaning supply smell, and the breakfast room had a wet dog smell; when you walk to the breakfast right across from the room, is the laundry for all the linen in the hotel and you see piles of dirty laundry, foldable beds and so on. Really in front of the place you have breakfast??? The person that design this hotel had no idea how to make a welcoming environment for sure, not acceptable. The front desk staff was ok and try their best however when we checked out the lady was ok until I asked for our final receipt, then she started to have an attitude and being rude, because I just asked for my receipt. Overall If I would come back to Page I may try the Marriott.
We booked via Expedia and checked in at 5 pm. They gave us the worst possible room, the 202, street level, stuck inbetween the elevator and ice machine on one side, and the hotel entrance on the other side. As soon as we realized that we went back and asked if it was possible to get a different room, not one in such a pitiful location. The lady told us this room was for ear impaired, and she let it out like that...I pointed out we can hear well and we booked a regular room and we expected to get just a quiet one. She said to call Expedia and complained to them, that they were fully booked. No such thing, since I checked online and I found a room ready to be confirmed ( hotels is very big) I tried to call Expedia but my phone was working very poorly in this area.. I have to add, internet connection is non existing although they give you a wifi password ( you won't be able to check internet) and if you are lucky to be on street level floor just pray people on the room above yours go to sleep at a decent time. We didn't sleep at all Worst experience ever, will not come back and after this poor treatment, made us feel like second hand guests, will never consider a best western again, no matter where and when
Hotel was clean and staff were friendly. Although there is a view of Lake Powell, it is only of a small inlet area and is not worth a significant price increase compared to the adjacent Best Western that doesn't have a view of the lake. There are no balconies, so the view is only through the window. However, the hotel is on a hill and the view of the desert is very good. Room was comfortable, well maintained, and clean. Would stay here again.
This hotel is perched along a rim with a great view of Lake Powell...if you get a "view" room. Ours faced the parking lot, but we were able to take the views in from the deck off of the main floor. Hotel is a bit older and shows some wear, but overall pretty good. Breakfast was excellent.
First, the name of the hotel name is "View of Lake Powell". There is NO VIEW!!! No lake anywhere to be found! Next, the TV was broken and had been for days, yet they didn't replace it. To make matters worse, maintenance turned off the microwave and refrigerator. Staff was not helpful. The Best Western right next door is MUCH nicer and cheaper!
Stayed in Page as a base to see the Antelope Slot Canyon and Horseshoe Bend. Well worth the visit despite the fact that Page and its hotels are quite miserable. This hotel is no exception. The rooms are directly next to the parking lot. In fact, passing your bags thru the window is probably the best way to load the car. It's reasonably clean. Everything works. The breakfast buffet is basic and adequate, but nothing more. My guess is that the other Page hotels are no better and for the most part worse. Needless to say, there is virtually no view of the lake which has almost dried up.
I stayed here for one night (which was long enough) to receive the worst service I have ever experienced! I travel domestically and internationally very often for business and leisure, and this hotel has the most horrendous and rude staff that I have ever encountered! I also own and operate a 5-star boutique hotel and manage a small but highly trained and professional staff who understand quality service and hospitality. This hotel should be torn down, restructured, and the staff fired or professionally trained to learn how to be in the hospitality industry. I was appalled by the lack of service and lack of care for their guests. I paid for one night with breakfast, yet I was denied the breakfast I had paid for by the breakfast room staff. I was rudely apprehended by a staff member in the breakfast room for no reason whatsoever. I did not receive a bit of customer service or care at the front desk either. The food they serve is minimal and not even fresh, but I do expect to be offered what I had paid for, nonetheless. As for the rooms, they are cramped and old. I would not have stayed in Page if not visiting Antelope Canyon as I was. DO NOT STAY HERE, unless you like horrible service, rude staff, and dilapidated rooms.
Not a fan of this hotel. Room had strong perfume smell, tomatoes from previous guest still in fridge, box of Kleenex moist thru, hot tub closed, balcony closed, slow internet. Bathroom not great with strange window opening to bed area. We worked with hotel to get out of second night reservation because of these issues.
This is an okay place to stay. Nothing special. The front desk staff tried to be helpful, but I think they are overworked. Room was okay. Nothing special. I requested a quiet room as my father (91 years old) and I were travelling across country. They put us in a room less than 10 feet from the lobby! With no doors to quiet the noise. I'll note that when I brought this to their attention that moved us to a different room without incident. Breakfast/brunch was fine. Nothing special.
It was expensive ($160) but it was the best price I found in Page for a nice hotel. The room was recently remodeled and was very nice, including bathroom. Nice large room, bed very comfortable, tv good size (says husband). As for a view of lake powell - you have to really look for it. We came from Zion and then went on some hikes around lake powell so didn't spend a lot of time in the hotel. The breakfast was awesome, although a little strange. Depending on your room depended on which breakfast you got - didn't understand that. But we got the really good breakfast. The exercise room had enough equipment that you could get a workout. The pool is outside and we didn't check it out.
Very nice and big room. Huge TV, everything is new and with hight quality and taste. Excellent value for the low price (55$/night). Close and available parking. Nice people at the front desk. Very clean room. Recommended.
Got into town early and stopped by the hotel to let them know we were in town. Was told check in was at 3PM. We knew that, just wanted to let them know. Came back at 3:10PM and had to wait almost TWO HOURS for our room. Paid extra for a room with a view that we didn't really get to see much of and the view was not that great. We never stay here again and will only stay at a Best Wester if it is the only option available.
The rooms had been updated recently. The lowest floor looked a little dingy, as you had to pass by the laundry room to get to first floor rooms or breakfast. It everything was clean. The breakfast far exceeded expectations with freshly made bacon, eggs, sausage, and pancakes. also juices, yogurt a variety of cereals etc. All of this was included in the price of the room. The room was very clean and decor was contemporary.
The hotel is updated with new furnishings and new hardwood floors. We also got a view of the Glen Canyon. The room is quiet , comfortable , clean and spacious. The price was also reasonable. I especially liked the warm breakfast and not just the typical continental breakfast. Good location if you are here to see the Antelope canyon!
Disappointed in this hotel. Found dirty sock on bathroom floor and a gross stain on the bed spread. Also bathroom floor filthy. Didn't like the laminate flooring in the room. Also, worse of all, their US flag was faded and the 3 bottom three stripes were torn all the way across! Only area we were really satisfied with was the breakfast. Paid way too much for this place.
Has potential but not well managed. We had to wait for an hour past normal checkin before we got our room. We weren't alone...there were probably 15-20 people waiting for rooms and this wasn't really the busy season. No explanation and no apology and this was an expensive room. I usually check out Best Western when looking for rooms but Holiday Inn Express and LaQuinta are just as good. When we finally got to the room, it was clean and pleasant but not really a great view.
This hotel was cheap, clean, comfortable and has a hot tub! It's in a great location close to places to eat and a bowling alley. Very nice hotel with a large breakfast that is included in the morning.
My partner and I had an enjoyable one-night stay here on our way from Monument Valley to the Grand Canyon. The room was comfortable, spacious and well-equipped. We also had a great view of Lake Powell from our room on the third floor. Location is very good, being close to various restaurants (try El Tapatio, great Mexican food) and Safeway grocery store. We were also only a 15-minute drive from our tour at Lower Antelope Canyon. Breakfast was very good, with a selection of hot and cold offerings. Our only issues were the wifi kept dropping and was very slow and the coffee machine in our room seemed to have old water inside as there were 'bits' in the water! We stuck to using our travel kettle!
Best Western View of Lake Powell Hotel was perfectly located, close to everything and within walking distance to everything including restaurants and tours. Breakfast was amazing, huge selection and something to suit all tastes.
We found the hotel to be conveniently located to activities and restaurants. It was clean and comfortable. I enjoyed the pool and my husband enjoyed the hot tub. The views were scenic. They served a very good breakfast.
It's not cheap to find accommodations in Page for 6 people. Our triple bed room was the only one in the whole hotel and cost us dearly at 331 USD per Monday to Tuesday night. The room was comfortable but a little cramped with three big beds. But the view from the hotel's patio/balcony was well worth it paying the price. Also an excellent breakfast in the morning. Coffee and various teas in the pleasant lobby at all times. We used the pool and hot tub to soak away weariness from day travels /Bryce Canyon/. And the view added to the enjoyment of the hotel's amenities. Pool is located under the balcony with "The View" of Lake Powell and surrounding terrain. It was a pleasant stay and would consider staying here again.
My suggestion is to avoid this hotel. THEY OVERCHARGED OUR CREDIT CARD (500$ have been overcharged). At the reception they told us it was a mistake but now, after 3 weeks we didn't receive our money back. The receptionists were incredibly rude. When we asked more explanations about this "mistake" they showed us some hotel papers with very strange calculations, and when we asked for more details they told us there was nothing to add and they ORDER US TO LEAVE THE RECEPTION DESK. We haven't heard not even a single apology for the big mistake they have done. This is not a serious behavior for an hotel. It's such a shame that this hotel and booking.com can do whatever they want with your credit card data. We are going to start a serious complain on the main channels. I hope it will not be necessary to proceed in a legal way.
If you want Wifi you will not get any in this city...I tried and tried nothing...But other than that the stay was wonderful made the kids go out to the pool and have a great time. Breakfast was great except that you needed to have a wristband and be checked off a list to enter...Great family vacation before my daughter leaves to college.
I usually decline to post rather than post a negative comment but... Not impressed with this facility. Hotel rooms have tiled floor. They use a very strong scented cleanser on them that caused my eyes to sting. Opened the window to air it out but did not have much success. Large tv is not formatted properly which is inexcusable in this day and age. Bed is mediocre for comfort. Balcony upstairs off the lobby is nice. Lots of guests hang out there because the wifi reception is not good in the building. What? Sorry, but I really feel the need to be honest about this one!
We recently visited Upper Antelope Canyon and stayed overnight at this hotel. It was lovely. It turns out there are two Best Western properties next door to one another. Choose this one. It has a view of Lake Powell and the Glen Canyon Dam. It has a lovely terrace and an exceptional lobby. Rooms are spacious and beautifully furnished. The breakfast is wonderful and staff are smiling and anxious to help you. Great location, value and quiet, too!
The hotel itself if on the newer side, very clean, modern and has great views. The hotel offered a continental breakfast and pool! Parking was free! The only issue I had was that there were about 3-4 couples checking in in front of me and only 1 person at the front desk. Then when it was my turn, the 1 woman who had checked in everyone else asked another attendant to check me in because she just did so many. No one greeted me, and the other woman didn't make eye contact with me and did not say anything for several minutes until she was ready to help me. A simple "I'll be right with you" would have been appreciated. Our room was big with a nice bathroom! We had a great view of the lake and mountains.
There were issues when we checked in. Asked for ground floor rooms as we were traveling with our Grandchildren, I was emailed that we would have rooms on 1st floor, my Daughter and Son in law had to move to a different room because of complaints at 5pm....into a room with Ants....asked for adjoining rooms, staff was not sure they had those...we had them, just couldn't use them because of the furniture...didn't matter anyway after all. Staff was not really as friendly and welcoming as they should be. Oh and I hate the vinyl flooring. Pool was great so was Breakfast.
We stayed one night as we made our way from the North Rim of the Grand Canyon to Winslow and then beyond. The hotel was a typical Best Western, however on the higher end of what I associate with the brand name. The room was modern and clean and comfortable as an overnight. There was a Keurig coffee maker in the room, but styrofoam cups (you can also get coffee or tea in the lobby, any time of day), and a refrigerator and microwave. The bathroom amenities (soap, shampoo, etc) appeared better quality than the Best Western branded soaps and shampoo at another Best Western we stayed at. All in all, no complaints about the room or the hotel, however Wifi wasn't great (they said it was a general problem with fiber optic connections to the town). The only odd thing was I reserved my room online and when I arrived was told I had a "hearing impaired" room … no big deal, but it was strange. Though I am not hearing impaired, it wasn't clear how this room was different than a non-hearing impaired room (I have been in such a room before and the visible hearing impaired amenities were not visible). My advice is that if you are hearing impaired you might check with the hotel in advance to be sure they provide what you need.
In town for a vacation half marathon around Lake Powell. The area is beautiful. Hotel is centrally located, clean, with an excellent view, nice pool and jacuzzi. Great hot breakfast with plenty of seating!
Check in lady was very nice. When calling hotel we were told we would have a view and that is why we paid a high rate for a best western room. Upon arrival we were told we could have a partial room but the high speed internet would not be available or we could have a room in HSI but no view...Really? Rooms had bad smells to them and the floors and duvet covers were very dirty. Breakfast was as expected for Best Western. Upon check out the lady (different then check in) was very rude and yelled at me when I pushed to receive a copy of the final bill. She said she could not provide on because we were billed through expedia...we didn't make our reservation through them. She said an AMX was charged but that is not what we paid with at check in. When I asked why she was yelling at me she said because I was not understanding why she couldn't give me a final receipt. With frustration growing I simply said I would call the Manger on Monday since they were not there on Sunday. She said go for it. I called and left a message and wouldn't you know it, no call back. It now turns out that they billed both cards. Still waiting for a call back. I will never stay here again and cannot believe it had a 4 star review.
I have stayed at Best Western pluses that were not this nice. Very clean room with a great view of Lake Powell, but not located on the lake. The staff was extremely nice and courteous. The room was clean and I liked the laminate floor instead of carpet. The room was nicely appointed. The breakfast area was great. There was separate areas for guests and guests that were on tour buses. What a great idea to keep your continental breakfast flowing and to keep it from being overcrowded. Breakfast was good and the area was extremely clean and pleasant, opening up to the pool area. Would stay here again. A little pricey, but we understood it was in a tourist area.
This Hotel is still new so room is good, the breakfast is decent too compared with other motels. Half of the room offers a good view and hotel lobby level and first floor both has a good view balcony so you can sit to watch the sunset while have a drink. By the way, pool and jacuzzi works good too. Good if you stay for two or more nights to enjoy lake Powell
Nice room (though disappointed not to have view! See title!!) with comfortable beds, tv, fridge, very good air con, decent breakfast. Staff all very pleasant - though I can't believe that if you turn up at 2.30 there's not an available room before 3 pm. The location is good for sightseeing and the pool very welcome on a hot day. Weird that there's no bar - Best Western would make a lot of money if they decided to serve drinks.
Dear Tripadvisor Readers, I spent 2 nights with my partner in this hotel last month. I arrived at the check in desk at 2.38 PM and was boldly told that check in time was at 3 PM and that I was advised to go for a walk and come back later because not a single room was ready yet. A full box with check in docs was standing next to her pc. I told her that I would wait for 22 min in the lobby. When I came back at 3.05 their was already a check in line and check in docs were just taken out of the box one by one. I cued at the back of the line and overheard a lot of people asking about the lake view. I had booked a room with lake view, so I asked the lady (an other one, who did not greet my either) if she could confirm the 'lake view', answer : "the room has a view". Upon which I asked : "yes, but is it a lake view", answer " a view is a view, that's how we call that here" ... Rarely have I met such a rude and unprofessional staff. When I entered the room, there was a 'view', there was no lake in sight. Anyway this is not the reason why I write this feedback, you can read at least 100 complaints here on Tripadvisor regarding the famous views this hotel has to offer ... The first reason is the state of the rooms. I had booked this room as a surprise for my partner. How big was my surprise when my partner started to scream upon checking the bathroom. The bathroom was filthy, filthy and filthy. The toilet was not cleaned and was still full with sh.t. The rest of the room was also in a very filthy state. Why bother to let your clients wait for a room that is not even cleaned. Of course we complained and were given an other room without any excuse. This time the room had also a "view" and was less dirty, which does not mean clean. The worst thing happened the next day in the afternoon. We came back to our room around 3 PM to take some rest. The room had been made up. Twenty minutes later some one of the staff entered the room without knocking, they just opened the door. It happened so quickly that I did not have time to react. One hour later the same thing happened, this time I could react and told them they should knock before entering. No reaction from staff, no excuse. To my big surprise it happened again around 5 PM, this time my partner just came out of the bathroom naked. Again not a single word, no excuse, nada ! The guy just left, closed the door and started to laugh loudly on the other side of our door. I was extremely upset, called the reception to explain that this is not acceptable. What happened after that was even more upsetting. We heard several members of staff shouting just outside our door and knocking loudly on the room doors (not ours) "housekeeping, housekeeping" and laughing loudly. This was extremely intimidating. Can any one explain me why staff would be visiting 3 times in the afternoon the same room without knocking. I have spent hundreds of nights in hotels and this has never happened to me before. Room keeping knocks on a door, say 'room keeping" and if guest says yes, then staff enters and explains the reason of there visit. Here they tried to enter 3 times my room without explanation. After that we felt very uncomfortable leaving our room, because we were afraid that staff would enter again in our room unsolicited, to do whatever who knows ...When I left the room I noticed that they had put an 'no disturb' sign on the outside, this kind of sign was not provided in my room, but anyway not leaving a 'no disturb' sign outside the room does not give staff the right to enter in once room with out knocking first and without explaining the reason of their visit. This hotel really has a unique Wild Far West experience, far from Best West(ern), it's dirty, rude, no education, intimidating, unsafe feeling, and promote things that they do not have (f.i. fast speed internet publicity inside my room .... and no fast speed internet, you can read at least 100 comments about this issue here). I strongly recommend potential visitors to read the 1 * comments of other visitors to this hotel, they will confirm. To the staff of this hotel, please do not bother to write a copy/paste answer, I read your reactions of the last 2 years to other not so good comments given to your place, they just sound like an automatically answer machine.
Last June I booked a room here for our Oct visit to Lake Powell. I received an email confirmation shortly after booking. The morning before we arrived to stay at this hotel, I received another email from this hotel saying they are looking forward to my stay. We arrived around 8 pm on the night of our scheduled and confirmed reservation only to be told they had canceled our reservation at 5:45 pm!!! We were also told they had no more available rooms!!! Can you believe this? We couldn't!! They said my credit card did not go through and that they tried calling my home phone earlier that day. Well, after looking at the number they said they tried calling, we saw they had entered our phone number incorrectly. The front desk did call another hotel for us to go to for the night. It was quite interesting to hear that this Best Western had sent several other guests to this same hotel recently because of the same issue. I believe this Best Western overbooks their rooms, so be sure to check in early or even better, find another more reputable hotel to book your stay with.
Outdoor sitting areas with a great view make a nice evening sunset setting. Room was nice and clean. Full breakfast was very good. Staff was helpful and friendly. My wife and I really enjoyed our two day stay here.
Very High Class property and pricey even for Lake Powell. Enjoyed our 1 night stay, wish we could have stayed longer. Nice view of the dam and handy to everything. Don't remember if it had it's own restaurant but there are plenty close by. Very quiet.
Ive stayed in a lot of places and this was a big fav!! Very clean and tidy. The pool area was an awesome hang out and the view was AMAZING. The pool was FREEZING but my daughter was game enough to go in. After hanging out in the pool head on upstairs on the balcony. The view is AMAZING and spent so long up there hanging out. The room was spacious and large with coffee machine and a fridge. Do yourself a favour and walk on up to Big John's BBQ for dinner!
I liked this hotel the best out of five places I stayed in AZ. It's well located and it's easy to find it - the sign is very well visible. The rooms are spacious, clean, bright and with a splash of luxury. An espresso maker was to die for! Five capsules of REAL coffee and also a relaxing tea for the night. I liked everything about the hotel, the friendly service - the receptionist was extremely good giving me directions and recommendations on sight seeings (better than any guide), the swimming pool and jacuzzi were great and the breakfast offered fantastic selection. They even produced a small package of almond milk per my request. Great experience.
Very nice and modern hotel. A little expensive but worth - also well located in lake Powell. This hotel has everything you would expect from a good hotel: Pool, WiFi, fitness room, microwave, café... High standard and modern design, nice and large lobby... The breakfast is also recommended.
Way Overpriced, they say lake view not from my room. About 2-3 miles from the lake. Not worth the cost. Many other better hotels in the area. Would never stay there again. Bad staff, very noisy. For the price I'm sure that you could find something much better. I stay at best westerns often and this is the first negative experience I've ever had. If you plan to stay at Lake Powell look elsewhere.
Pros: Good breakfast bar. Nice staff. Cons: No refund. No pets. No bathtub. No carpeting on the floor (cheap vinyl that is daily mopped with strong smelling detergent), no wifi in the rooms only in lobby area (the claims on their website that individual rooms have wifi is fraudulent), poor ventilation throughout the building. While we were there the fire alarm woke us up in the middle of the night. I didn't panic like other frightened patrons who flocked into the halls because the same thing happened the day before when the local fire dept was called out on a false alarm. Weird construction flaws (still can't figure out why an exterior window was placed in the interior wall of the our room between the bathroom and sleeping area). Hoards of foreign tourists. Perhaps what sums it up best is the shameful ripped and tattered American flag pathetically flying on their flagpole right in front of their hotel. If management is so cheap they can't put up a decent flag you know they are going to cut corners on the patron.
A good hotel, but problems with internet were serious. No management on site to deal with issue at checkout. When I ask to talk with the manager I was told no one was on site. As I have long tern experience traveling for business and pleasure I found the attitude of the desk staff at checkout time to be unacceptable. This is a vacation/resort site, so the price was high in comparison to sites I have visited previously.
We stayed 2 nights with 2 different reservations. One with the view the other without\\ The view costed us 121 $ (285 with 164 without) !!!!! It might have been ok if we had been closer to the lake. The rooms were spacious and comfortable. It looked clean until we found in the 2 bathrooms some hair that did not belong to us (one in the shower and the other on the toilets). The breakfast room was great and breakfast ok. The pool was nice but no shade from the east sun so when you came back from a visiting day by almost 100 degres it was really missed. Some of the staff was not always very friendly : they refused to keep our luggage between our 2 reservations (2 nights in a row) when they said they would upon our arrival.
The rest is a bit... well, average. Nothing amazingly special and also not bad. But I guess, that balcony is worth picking it for your stay! The have an amazing view from and having breakfast there is just a great experience!
The previous reviews had me worried but we were pleaseantly surprised. Newly renovated room, laminate floors, clean bathroom, large room, nice view of the lake in the distance. Wonderful breakfast, some hot eggs, pancake, sausage and a great variety of all the usual breakfast choices. The staff were fine to talk to and I heard some clients giving them a hard time about things but that is not us.
We paid more then we wanted to spend. But you get everything you need in this hotel. Pool. Big tv. Nice bed. Big shower. Breakfast was big and diverse. I recommend this place. Attention: there are 2 best western hotels on the same street.
With the prospect of a magnificent view I accepted a high reservation price for the two day stay. When I arrived, I was disappointed with the view and its distance from Lake Powell. I also found the two queen bed room to be smaller than acceptable. The staff were kind, professional in there accommodating my wish to switch to another hotel - no special view, much larger room, 25% lower price.
Although the view and breakfast were OK, two things made my stay a bad one: 1. Wi-Fi doesn't work almost in the entire hotel. Also, they have the rudeness of telling you all the time that the malfunctioning wifi is due to page's remote location(not true. There are cafes all around page with great wifi). 2. Hidden taxes: after we got the bill we found out the price was lifted by a page special tax and another county tax. That made the price higher by 40 dollars. In conclusion, They are liers. Do not go here.