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Esplanade Boutique Hotel, BW Premier Collection, Paestum

4.5/5  - basé sur 557 notations.
Via Poseidonia, 84063, Paestum, Italy - See map

The Esplanade Boutique Hotel, BW Premier Collection® is a modern and comfortable building. The hotel restaurant offers excellent Mediterranean cooking. We are situated 150 meters from a private beach and 1 kilometer from archaeological areas. Our swimming pool is located in a large sub-tropical garden. We also offer parking arrangements and excursions to Capri, Pompei, Padula, Pertosa's caves, and Cilento. Enjoy your stay.

BW Premier Collection

Esplanade Boutique Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 540 guest reviews
NOTE ISSUED
Excellent
332
Very Good
154
Average
32
Poor
10
Terrible
12
REFER TO NOTICE
Business Business
34
Couples Couples
241
Family Family
138
Friends getaway Friends getaway
87
Solo travel Solo travel
11
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Beautiful hotel ... but not for holidaymakers!"

3
06/09/2018

This is a fabulous property in many ways ... nice interiors and beautiful grounds (if you can use them!) The room and bathroom were very good. The breakfast service was very friendly and the food available was good without being exceptional.(there was fresh fruit!). We loved nearby Paestum and the countryside of Campania ...But .. The Booking.com description is totally misleading in a number of ways. First, this is not really a hotel - it is an events (weddings/birthdays) centre. There are beautiful facilities but not for hotel guests! If yo want a pool with loungers to relax, or a seat in the garden p forget it! There were large weddings every day. We never saw the pool used at all! Sometimes even the car park was full or access was difficult. Even sitting on the balcony was difficult due to noise etc. And the noise - loud music etc went on to 11 or 12; some of event guests were also noisy at night in the hotel. The beach is NOT a 3 minute walk away - 10-15 minutes; 4 minutes by car - there is a hotel bus shuttle but at limited times. Even the hotel beach which is very nice (BeachClub 93) has functions and so you can asked to leave or unable to use the restaurant there . There is NO restaurant in in the hotel. The hotel is NOT a short walk from Paestum but a 10-15 minute drive. You need a car. There is no real town centre other than nearby Laura or Capaccio Stop ... There were no English-language TV channels available,

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Neil, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed Paestum, the location and the breakfast as well. We are sorry to read that your stay did not meet all your expectations. Anyway, the Esplanade Boutique Hotel is only 150 meter far from the Beach (you can also see by using Google Maps) and our Beach Club 93 with private beach and pool is available for our guests: a lovely and relaxing place. That's why we really hope that you will give us another opportunity to better serve you in the future! Again, thank you for your feedback: we will do our best to improve on our services. Best regards,

"Perfect holidays"

5
05/09/2018

We spent 9 days in this hotel and have been very satisfied! Very nice room with view to the beautiful garden with swimming pool. Perfect breakfast with big buffet, fresh orange juice, fresh fruits and yogurt from buffalo milk. Very friendly staff at the reception and attentive waiters. The best is the private beach less than 500 mts from the hotel (Beach Club 93) We will come again! For sure!

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Vacation165390, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards

"Beautiful hotel but terrible service"

2
26/06/2018

The hotel itself is beautiful and rooms are very nice. The service is not good, the staff speak poor english and you best hope that there is not a wedding going on when you are there because then half the hotel is off limits and you feel very unwelcome. The beach is far away, do not be fooled and you have to pay for your towels there. The only pool at the hotel itself is not for swimming in. Only decoration. Which is not as shown when you booked. Me and my friend felt very unwelcome the whole time due to there being a huge loud wedding the whole time that took up half the hotel and the staffs attention. Apparently there are weddings there all summer so this is not a one off.

"Beautiful hotel but disappointed"

4
16/06/2018

We stayed 4 days in this hotel. Beautiful hotel, fabulous gardens. Breakfast is continental but all produce are fresh local products. Staff very courteous and helpful. Hotel is fantastic. It is in the middle of nowhere so you need a car. The downside is that this is a wedding hotel. And when there is a wedding they do not want hotel guests around. The gardens are closed off. No restaurant available. You are ushered to a beach club nearby. It is lovely and free. A free sunbed and umbrella either on the beach or on the grass at the club. But you have to pay euro 5 for a towel per day. Hotel should supply this free of charge. There is a restaurant here. Food is okay and readorably priced. However, drink prices are outrageous. Not everyone likes the beach. The hotel pool and gardens should be available to guests. I asked a member of staff how often they have weddings and was informed almost every day. There was a wedding everyday we were theree including Sunday. There is a Michelin star restaurant next door if you are feeling flush. But the bar there is even more outrageously priced. Over all, a beautiful hotel. But they need to rethink their attitude to hotel guests when there is a wedding on.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear breenp386, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique in Paestum. We are pleased to learn that you enjoyed the location, our breakfast and the service. We are truly saddened to hear that we did not meet all your expectations. Please accept our sincere apologies for failing to assure you an excellent holiday. Thank you for sharing your feedback and providing us a detailed review of your experience: your comment will helps us understand the areas that we need to strive for improvement upon. We hope that you will give us another opportunity to better serve you in the future, and make your stay as comfortable as possible. Best regards.

"Beautiful Hotel but........"

2
12/06/2018

We arrived at noon and I shoved my passport to the lady at reception and was told Imm that the room is not ready check in is at 2 pm. Being the highest level in their program I asked how she could know that without even looking at my name. She than checked my booking again and told me that I was booked for 11 nights! I was surprised as my booking was for one night. So again I asked her to check and this please look for the correct name, she did find my booking but again room was not ready. I asked her to check with cleaning and same answer not ready. I than asked if we could have lunch while waiting but they have no restaurant here but 800 meters away at the beach. So we took the car but could not find any restaurant with the name Esplanade or BW. Later I was told that they do provide a shuttle. Instead we did find a very nice restaurant Acuqa Blu on the beach where we had an excellent lunch Spagetthi Vongole a huge good portion very fresh, my wife had local whole Lobster with Linguine for 20 Euro a bargain. My Espresso doppio was 1 Euro the cheapest coffee I ever had in Italy. So back to the hotel for some relaxing time at the pool. We came back at 2 pm room was ready but pool was closed for the hotel guests as there was a huge wedding. So we Went up to our juniorsuite for sunbathing on our balcony where we had 2 sunbeds made of Wood and no extra towels or matress to put on the sunbeds but no big deal as the sun already had left our balcony. And what a view we had from the balcony, the only thing we could see was the flat roof over the next building! Balcony could also need a cleaning floor is dusty but they do provide slippers in the room so maybe no need to clean the floor. Wifi was good. Easy to get parking as we arrived Before the wedding guests if after them I'm not sure if there would be any parkings. And this was a Monday so how would it look on a Saturday or Sunday, Weddings sure! The hotel is modern and Beautiful but nor for guests staying here if you dont plan a wedding or birthday party. I feel sorry for the other guest who have booked themselfs here for 11 nights! B-F was below average no fresh fruit but coffee was good and they do provide fresh orangejuice.

"Great find"

5
10/06/2018

We were overnighting in Paestum just to visit the ruins- the hotel was not busy (early in the season and mid-week). The staff were great and the rooms were quiet- every one had a small balcony- grounds looked lovely-

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Anabelle, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards,

"Good value "

5
08/11/2017

Visited to attend a wedding at another hotel, very nice hotel clean and comfortable and staff lovely. When I went to pay the bill as we were leaving early morning I was offered a packed breakfast to take with us and what a breakfast it was we could barely carry it as there was so much. Recommend this hotel for a lovely peaceful break.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear MAGT_9, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards

"A wedding venue with attached hotel"

3
06/10/2017

I agree with the review left by mobility mike re breakfast. I think the staff were just worn out, working late at night at weddings, then having to be up early to serve breakfast. Not a lot of choice and, as Mike says, once something had run out, then it was your hard luck. If you like watching Italian weddings, then you'll be in paradise. There are no sun loungers by the pool, probably to discourage guests from cluttering the place up. The grounds are lovely and well maintained. Our room faced the pool and was quiet. The sun loungers provided on the balcony didn't have cushions. It's this sort of lack of attention to detail which lets the hotel down. The room safe didn't work and it looked like there was a recurring problem with it judging from our experience. We didn't eat in the hotel but at the Athena which was less than ten mins walk away, on the beach. Food there was good.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Christine, thank you very much for taking the time to post a comment about your experience at Best Western Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed our beautiful location! Thank you for sharing your feedback about the details we can improve: your observations have been addressed to our Staff in order to better serve you in the future, and make your stay as comfortable as possible. We hope you will enjoy your stay at Esplanade Boutique Hotel...and that your second review will be even better than this first one! Best regards.

"Superior property"

4
14/09/2017

We chose this the week before while we were in Apulia, and were delighted with the property. We wanted something close to Paestum Park and this is a few minutes away. Elegant with some exquisite art and decor, gorgeous garden and pool area. They must have lots of weddings as their policy closes the pool to guests the afternoon of a wedding but provides use of the adjacent, sister property's pool and other facilities. Very good breakfast. Surprisingly We tried to book through the Best Western site but got a better rate through Booking.com

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Texaslady88, thank you very much for taking the time to post a comment about your experience at Best Western Hotel Esplanade in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Best regards!

"Here because of a wedding at Savoy Hotel"

3
05/08/2017

The Hotel lookes nice from outside, first impression when you check in, go for dinner, breakfest etc is good, you think "yes, good choice, 4stars are ok", but the derails giving the difference (for me). So you do not find any bad-slippers for walking in your room for example (stone -floor) or the water to drink in the room is not for free. Little things but make the difference from three to four star hotel. Overal I'm happy here so far but for me its a three star hotel. Lets see after the hole journey time if I have to write another review.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear DomiTorreto, thank you very much for taking the time to post a comment about your experience at Best Western Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed our beautiful location! Thank you for sharing your feedback about the details we can improve: your observations have been addressed to our Staff in order to better serve you in the future, and make your stay as comfortable as possible. We hope you will enjoy your stay at Esplanade Boutique Hotel...and that your second review will be even better than this first one! Best regards.

"Small but perfectly formed"

4
24/06/2017

My wife and I stayed here for a week recently and it proved to be an almost perfect choice. I say almost because it was let down slightly by the breakfast. There wasn't a great choice for a hotel of this standard and unless you were down at breakfast early they would run out of certain things and not top them up. They advertise breakfast from 7:30 to 10am and we were usually in by 9; however, we found it wasn't early enough to get what you want. The staff in the dining room seemed a bit uninterested which was strange because all the other staff at the hotel were lovely. Maybe they just don't like early starts. The hotel grounds and pool were really nice and you could use the facilities at the Savoy hotel next door as they are part of the same group. Unfortunately once you left the hotel it was a different story; we found this part of Italy very dirty with lots of rubbish on the streets and fly tipping. Overall I wouldn't hesitate in recommending the Esplanade, they just need to up their game on the breakfast front.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the pool, the garden and our beautiful location. Please allow us to express our apologies for the inconveniences that you experienced during your holiday. Your feedback is very valuable and we truly appreciate sharing it with us. Please, be assured that all possible measure will be taken to avoid such unpleasant experiences in the future. We will be happy give us to better serve you in the future, and make your stay as comfortable as possible. Best regards.

"Best hotel is Southern Italy"

5
15/11/2016

The place is spotless and the gardens are magnificent. The rooms are modern, comfortable, with great views of the pool and the sub-tropical gardens. The food is exquisite. The pools are inviting, and so beautifully designed. This place is a gem located right across from the beautiful Athena beach. And the staff is superb, professional, English-speaking. You will be greeted by Mario, who makes sure all your needs are addressed. Staying at this place is an experience not to be missed.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear carmelinadge, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards,

"Weekend in Paestum"

3
13/10/2016

We were at this hotel over the weekend of September 30th thru October 3rd 2016. There was a wedding Saturday and Sunday and a Christening on Sunday also. We were not allowed to use the pool or the main restaurant the whole time we were there as it was reserved for wedding guests ! If you wanted to swim you had to go to the hotel next door. There was a lot of noise including very loud fireworks . It is a very long walk to the ruins so we needed a taxi, each way was 15 euros. Also we needed a taxi to and from the train station, same price. The people there, with one exception, were very accommodating and pleasant, especially Emmanuel. There is a beach club 93 which is a 20 minute walk. You are charged 5 euros for each beach towel which is refunded upon return of the towels. The restaurant, (we had to use an annex), is good and accommodates any dietary needs, although the menu is limited. I would not advise this hotel if they are hosting a wedding !!

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Herb, we are truly saddened to hear that we did not meet your expectations. Thank you for sharing your feedback and providing us a detailed review of your experience: your comment will helps us understand the areas that we need to strive for improvement upon. Please accept our sincere apologies for failing to assure you an excellent holiday. Once again, thank you. We hope that you will give us the opportunity to better serve you in the future: we will certainly do our best to uplift the quality of the areas you have highlighted. Best regards,

"Good location for Paestum & beach"

4
27/09/2016

The hotel is situated close to the ancient Greek temples and museum in Paestum and a short walk from a sandy beach. Friendly welcome and we found the staff to be friendly and helpful. The rooms are a good size, if a bit bland, very clean with a comfortable bed and a large walk in shower. This small hotel, only twenty four rooms, has pleasant grounds and a pool and is geared to cater for large parties, weddings etc. this restricted access to some areas at times. The comfortable lounge bar is presided over by Emmanuel who was very friendly and informative. There is a limited bar food menu but the restaurant provided very well prepared and presented food at reasonable prices. Access to a local private sandy beach area, with loungers, umbrellas a bar and restaurant, about ten minutes walk away is included. Beach/Pool towels are provided at reception. Tea/coffee makings were not provided in the room but were bought up by room service on request if required (at no extra charge) but this wasn't automatically replenished.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear ed_jackie, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location, the new Beach Club 93 and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards,

"The service in the restaurant needs approvement"

4
19/09/2016

Nice hotel close to the beach and with a beautiful garden and pool. The beds are very comfortable. Upon arrival we had a problem with the sink which was blocked but after 3 calls at the reception and 1 day, they fixed the problem. The food at the restaurant was beautiful and delicious but the service needs improvement. The staff was a little bit nervous and they caused a lot of noise when they were taking the dirty plats from the table.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Hibisscus, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location, the beach and the restaurant. Your feedback about the service is very valuable and we truly appreciate sharing it with us. Again: thank you! We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum.

"nice quiet hotel"

4
18/09/2016

Nice hotel, in quiet surroundings, not far from the Paestum temple site. The rooms are clean and have all the comfort you wish. Sadly we could not use the hotel pool, but could use the hotelpool next door, due to a wedding banquet. The restaurant is very good, but the music might be dimmed a little. For your liking, Emanuelle makes lovely smoothies and is a good barman.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Tom, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and the restaurant and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards,

"Good hotel"

5
15/09/2016

We stayed in this hotel for 5 days and we enjoyed our stay here. This is a beautiful and tasteful hotel, very nice and very clean. Beautiful garden and swimming pool. Unfortunately we hardly used the pool due to wedding parties every day. But that was no problem at all since the hotel has its own beachclub with a private beach including beds, towels and a free shuttlebus that will take you there. We also had lunch here and that was soooo delicious! In the hotel we had a room with garden view and enjoyed all the weddings from our balcony! At the end of the parties we could enjoy the professional fireworks, so nice! If you stay here for a quiet vacation, you'd better take a room on the road side. Too bad that if it's raining, there's not much to do or see in this neighbourhood, except of course for the beautiful Greek temples! But I definitely recommand this wonderful hotel!

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Helenm1970, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the new Beach Club 93 and that you were satisfied with the overall services. We are also happy to read that you ejoyed the weddings and the fireworks. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future! Best regards,

"Wedding and holiday"

4
04/09/2016

This hotel offered very good stay. The room was large and comfortable & the staff were friendly and attentive. It's a great place to stay with a great stylish ambience at a reasonable price. The only downside is that there is no currency exchange and the nearest ATM is in town which is a short can ride, not walking

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Viraj247, thank you very much for taking the time to post a comment about your experience at Best Western Hotel Esplanade in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Again: thank you! We are looking forward to welcome you back again in the near future. Best regards,

"Nice but...."

4
14/08/2016

Hotel is nice. Rooms are clean and spacious. Staff is friendly. Breakfast is very good. It's normal 4* standard hotel. ...but there are some things which are upset 1. Hotel is not fare from the beach (3-4 minutes) but quite fare away from their beach club 15 minutes walk (Beach Club 93). Ok you can take hotel shuttle but is going once in hour only. 2. You arrive by your own/rental car to the hotel, lot of staff inside, nobody help you with your luggage. The same after check in. You have to take your luggage by your self, nobody helps. 3. Every saturday and sunday hotel organize weddings. Beautiful, ......but not for the hotel guests. The swimming pool, and the swimming pool area, garden area on saturday at 6pm are closed for hotel guests, so you can be in the lobby only, because of the wedding. Sunday you can use the swimming pool and the area only in the morning, after ev. is closed because of the wedding. Ok they let you to use the swimming pool in Savoy Hotel but it is not the same. Wedding guests are using the park place which is at the hotel, so during the weddings there is really no place to park at the hotel, maybe 400-500-600 metres away. 4. We had room No 103, room nice but from both window the view was on some garbage area (on the restaurant left side) and the restauran deck. So no view, no evening on the balcony with glass of wine, forget.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear KLCLVC, thank you very much for taking the time to post a comment about your experience at Best Western Hotel Esplanade in Paestum. Please allow us to express our deepest apologies for the inconveniences that you experienced during your holiday. Your feedback is very valuable and we truly appreciate sharing it with us. Please be assured that all possible measure will be taken to avoid such unpleasant experience in the future. We hope that you will give us another opportunity to better serve you in the future, and make your stay as comfortable as possible. Best regards,

"Nice hotel but there's some things to improve on"

4
10/07/2016

We stayed here for 5 nights and overall we has a very nice time but there's some aspects the hotel needs to improve on. The pool, gardens and surrounds are very modern, nice and clean. The rooms are nice and spacious. The reception and restaurant service staff were very friendly and helpful. The breakfast spread was very expansive and they offered high quality produce which was fantastic. The food and service in the restaurant was exceptional, although the servings were very small. Now for some negative points: * We pulled up to the hotel in our car and weren't offered any help to carry our bags despite us seeing numerous staff in the lobby area just staring at us. This was quite strange and certainly didn't set a good tone for the stay. * There were no staff around the pool so if you wanted a drink or if you needed sun beds (there was a short supply of sun beds), you had to walk to reception and ask which is rather annoying. On the one occasion we did order drinks to the pool, we waited for 30-45 minutes then I had to walk back to the bar to remind them and ended up carrying them down myself. Why not have someone come down to the pool every 30 minutes and ask if anyone would like drinks? It's an opportunity to create more revenue. *The shower leaked in the bathroom - easily fixed but the hotel should keep on top of maintenance issues like this. * The A/C was very noisy - same as above * WiFi was extremely slow and there was no coverage in the restaurant or pool - look to invest in a decent internet connection and wifi extenders for your hotel guests. * The "double bed" is the usual european standard of pushing 2 single beds together - I know this is normal in Europe but it's still something to mention.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear John, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the pool, the garden and our beautiful location, and that you were satisfied with the overall services, especially breakfast. Please allow us to express our apologies for the inconveniences that you experienced during your holiday. Your feedback is very valuable and we truly appreciate sharing it with us. Please, be assured that all possible measure will be taken to avoid such unpleasant experiences in the future. We hope that you will give us another opportunity to better serve you in the future, and make your stay as comfortable as possible. Best regards,

"New and upmarket"

5
04/06/2016

Location ok near the beach but no sea views. Very clean and tidy with beautiful gardens and a magnificent swimming pool. Room was very spacious with a small balcony looking out on to pine trees. Large carpark alongside hotel. Have to drive to get to restaurants in town. Big wedding on in hotel last night so we did not try the in-hotel restaurant

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Mikelangley2016, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the swimming pool and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future. Best regards,

"Pretty 4-star hotel with nice garden"

5
01/11/2015

A very pretty 4-star hotel, nicely decorated and right opposite an amazing seaside pine forest and long sandy beach. We were here on business, plus it was the end of the season, so we didn't use the pool or the outside bar, but they looked good. The breakfast was very nice, with good fruit, cheese and cakes. The room comfortable, though rather bland compared to the common areas. Staff polite and helpful.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Daphne, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you loved the location, the breakfast and the pine forest, and that you were satisfied with the overall services. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future. Best regards,

"One of the best locations in Paestum"

4
01/10/2015

This was a very good decision to us BW Esplanade in Paestum. There was no negatrive surprise and there was only one so to say thing to might be improved, which is the beach service provided. The rest was perfect.

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Guest, thank you very much for taking the time to post a comment about your experience at Best Western Hotel Esplanade in Paestum. We are pleased to learn that you enjoyed your holiday in our location. Your feedback about the beach service is very important to us: your comment will helps us understand the areas that we need to strive for improvement upon. Thank you, we are looking forward to welcome you back again in the near future. Best regards,

"Fabulous Hotel with very helpful / friendly staff ....upgraded to a luxury room with 2 balconies"

5
17/09/2015

Room / gardens / swimming pool was beautiful ....a much improved hotel since our last visit , Restaurant was lovely & the breakfasts were Italian & very adequate for our needs . Close to the Greek Temples of Paestum & the museums about 10 mins drive

esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
Dear Phil, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you were satisfied with our Tre Olivi Restaurant, the breakfast and the overall services. We are also happy to know that you took time to enjoy the beach and the Archeological Site of Paestum. We would be happy if you could share your pictures on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future. Best regards,

"Very disappointing, especially since we splurged"

1
28/08/2015

We only spent one night here, in order to visit the fabulous Greek (and Roman) ruins at Paestum. Our hotel experience was far from fabulous. My husband chose this hotel based on the photos of the pool and landscaping. When we arrived, extremely hot, we saw a note in the elevator, that the pool and grounds were closed due to a wedding! The front desk person did not mention it. Yes we could go next door, but you don't pay big bucks to do that. Also my dinner entree that evening was very unappetizing. It had that fishy smell and frankly tasted terrible after all the sumptuous Italian dishes we had the last several days in Sorrento and Ischia. The room itself was beautiful, nice and cool, and the bed comfortable. The included breakfast the next morning was great - although it would have been nice to know before we loaded up our plates that you could have ordered eggs - nevermind! FYI the transport cost to and from the hotel to the ruins is 10 euros each way. All in all, a lot of money spent for very little value.

esplanadepaestum, Responsabile relazioni pubbliche at BEST WESTERN Hotel Esplanade, responded to this review
Dear Kyra, thank you very much for taking the time to post a comment about your experience at Best Western Hotel Esplanade. Please allow us to express our deepest apologies for the inconveniences that you experienced during your stay: we understand your frustration as we failed to assure you a perfect holiday. That's why your feedback is very valuable and we truly appreciate sharing it with us. Please be assured that all possible measure will be taken to avoid such unpleasant experience in the future. We hope that you will give us another opportunity to better serve you in the future, and make your stay as comfortable as possible. Best regards,

"Really a 5"

4
19/07/2015

We sought a few less expensive days at the beach and to see the Greek Temples. The temples and museum were great and this hotel exceeded our expectations for lodging and food at what turned out to be a really nice beach. Room very large and very clean. Hotel public areas, pools, and gardens beautiful(weddings every day did not limit our access). Service was exceptional especially Pascale in the restaurant that we uncharacteristically ate at all 3 nights(****). Pine forest with trails to beach with free chairs and Athena restaurant also good and inexpensive-rent a towel from the lobby desk $5. Walk into town a little far and part of it you have to walk on narrow roads with traffic but there is plenty of parking. Awesome hotel in what seems like a more working class beach vacation spot and definitely less expensive than the big more touristy beach towns.

esplanadepaestum, Responsabile relazioni pubbliche at BEST WESTERN Hotel Esplanade, responded to this review
Dear York476, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location, the beach and our restaurant, and that you were satisfied with the overall services. Your positive comment has been shared with Pasquale and our staff too. Thank you, we are looking forward to welcome you back again in the near future. Best regards,

"Welcoming"

5
07/07/2015

An absolute pleasure ! I travel for work and was lucky to have a day off to spend in this beautiful hotel, excellent service and food, welcoming staff giving this structure an intimate and peaceful atmosphere, lovely surroundings with a fantastic pool and garden . . . I would come back here on holiday immediately ! Well done, simply fantastic !

esplanadepaestum, Responsabile relazioni pubbliche at BEST WESTERN Hotel Esplanade, responded to this review
Dear Filippo, thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed the location and that you were satisfied with the overall services. We would be grateful if you would share your pics on social networks with hashtag #esplanadepaestum. Thank you, we are looking forward to welcome you back again in the near future. Best regards.