Best Western Hotel Vista,  Ostrava

4.0/5  - based on 49 guest reviews.
Kpr. Vajdy 3406/2, 70030, Ostrava, Czech Republic - See map
+420 597221111 +420 597221133



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Jogging track
    Jogging track
  • Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 49 traveler reviews
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The Best Western Hotel Vista is one of the most well-known hotels in Ostrava, which is the third biggest city in the Czech Republic. Ostrava is an important industrial as well as business center of Moravia, with a large range of historical and technical monuments. Thanks to the ideal location, the CEZ Arena is right in the vicinity and the city center is only 10 minutes away by car. Our guests can enjoy all services provided by the hotel as well as enjoy the cultural and sport activities in the city. The closest park, Belsky- les, is perfect for short walks and for jogging. The Best Western Hotel Vista is fully equipped to organize congresses and private events in seven conference rooms with a capacity of 560 participants. After an exhausting day, you can relax in our fitness center or you can try our chef´s specialties in the Buena Vista Restaurant and enjoy one of the drinks in the CLUB 007 afterwards. If you want to add half-board to your accommodation, please ask at the front desk for more information. A bed tax of 6. 00 CZK (. 22 EUR) per person per night is included on the room rate.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 49 guest reviews
Business Business 23
Couples Couples 8
Family Family 4
Friends getaway Friends getaway 9
Solo travel Solo travel 4
Sleep Quality
Best Western Hotel Vista,Ostrava
  • 5
    « Comfortable hotel in quiet part of Ostrava »

    Very comfortable and cozy rooms, comfortable bed. We had in room electric kettle. Also wifi is in every room. Tasty breakfast with wide choice. Quiet rooms, very nice bathroom. There is nice lobby bar with very good coffee. Large parking place.

    « Gem! »

    Excellent value. The restaurant was fantastic and very inexpensive for the quality of the food and service. Included breakfast buffet had an abundance of choices. Rooms were large and clean. Service was very friendly. Would definitely stay here again.

    « Good option for auto travelers »

    Good non-expensive hotel near Poland - Czech Republic border. It's clean, comfortable, located in quiet place, has private parking. Food in the bar was tasty. I would recommend this place for auto travelers, who needs to stop for 1 night in this area. The only thing which I didn't like was pillows. They're not very comfortable.

    « Pleasant Stay - Just Watch Out For the 5th Floor! »

    From the outside, this orange-colored complex looks like something out of the Cold War with an odd paint job. Don't let that dissuade you though. The place is quite comfortable, the rooms are nice, the staff is most helpful, and the in-house restaurant is excellent. At check-in, we received a 10% discount to eat at the in-house restaurant, which we did both nights. It was both inexpensive and delicious - we especially enjoyed the salmon and the schnitzel dishes. The breakfast buffet was top notch and offered tremendous variety. What impressed me most was the service of the staff. When they realized we had an early return flight (5:30 am) and would miss breakfast at the hotel, they made generous breakfast packages for us to take to the airport. Almost too much food! The only concern with the hotel is that to get to the rooms, you have to haul your luggage up a flight of stairs to the next floor. From there, you can catch the elevator to your respective level. On our first night, the fire alarm went off on the 5th floor. It was after 11:00 pm so many people were already asleep and straggled out of their rooms. We made our way to the lobby where we were told that this unfortunately happened now and then on that floor only. The hotel worker suggested we just ignore it if it malfunctions again. I questioned how we would know if it was not a real fire, but got no answer. Oh well. I would still recommend this place in a heartbeat and if we ever return to Ostrava, we will surely book here again.

    « Cheap and good »

    Strange location with a safe parking, fast check in and walking the stairs with all you luggage to the new refurbished room. Clean and nice atmosphere . looks like a former housing complex . Feels ok , the in house restaurant was beyond expectations . Nice dinner for a good price . Would stay here again

    « "Worst" Western? »

    The Best Western is one of the biggest hotel franchises of the world. My wife and I have stayed at quite a few of these hotels over the years, mostly in the West of the USA, and were generally quite happy with our choice because of the good value-for-money ratio and the satisfactory standards. Not so at the Best Western Hotel Vista in Ostrava. We think that this hotel does not meet the standards of the Best Western chain. It probably should never even have been accepted in the franchise because of its structural building problems: The hotel has eight stories, but the elevator only goes from the 2nd to the 8th floor. In other words, you have to lug your baggage to the second floor before you can take the elevator/lift. And getting to the reception from the parking lot also involves walking up a flight of stairs to a platform leading to the actual entrance. There is a strange ramp, which might be manageable with a wheelchair, although I have my doubts, because of the steep incline at the end - and it's difficult to reach. No idea how handicapped persons are to get to their room. The layout of our room was a catastrophe. The bathroom was very small, and pie shaped, so that you couldn't even sit straight on the toilet. The shower was hard to get into, the door opening was so narrow. The ventilation didn't work - so there was always a smell in the bathroom you couldn't get rid of. Also, the toilet bowl was not thoroughly cleaned. You get an old-fashioned key with a heavy fob, another key for I-don't-know-what, and a so-called "chip", which you need to get through the doors separating various hotel sections. If you enjoy long walks in maze-like corridors, you may enjoy your stay here. We didn't. There's also no A/C system in the rooms -- at least not in our room. There's a small flat-screen TV, but very few foreign stations/programs. So if you're American, British, German (like my wife), or French, you're out of luck. My wife found only one German TV station. The staff was mostly unfriendly, often not even responding to greetings in Czech. There are a lot of employees lounging around, lingering here and there, talking with each other, and sometimes even doing something. Although it seemed to us that whatever they were doing, they were doing it wrong. They aren't trained, it seems. Even parking for guests is a hurdle. There's a pike, a kind of toll-bar barrier, like they used to have at borders between European countries. You have to wait until someone comes out, writes down your licence-plate number, date, time, asks whether you have a reservation, and gives you a carbon copy as a receipt that you have to hand it at the front desk. Only then can you drive to the parking lot. You have to do that each time you return as well. And you have to wait for the barrier to be raised when you leave too. The hotel is a kind of relic from the communist era. It needs to be renovated. It needs an elevator from the ground floor. It needs an electronic barrier for the parking entrance. And most of all: The staff needs to be trained in how to do their jobs and how to interact with guests. By the way: Breakfast was okay, the beds too, although they are very narrow for Western European standards.

    « Good standard. »

    This hotel is located ouof the centre but the acess is very easy, just few minutes from the highway. Location is really silent. The building is not impressive from outside but the interior is refurbished few years ago. It is a big building so to a few rooms is needed to walk a little. The hotel and rooms are very clean and well furnitured, with modern big tv. Bathroom at standard room is a little small but ok. For me the bed was a little hard but no claim. Good wifi. Breakfast buffet rich and taste. The reception staff very friendly and proffessional.

    « Good accomodation, fantastic restaurant »

    An older building, but inside modern. Rooms clean, modern reconstruction would benefit from an increase in prestige hotel. Loud ventilation in the bathroom. Amazing restaurant with attentive and friendly staff. Quality of food excellent, excellent French wines. Rich breakfast.

    « Bad situation, made 100 percent better by best western. Great Staff... »

    We booked an apartment in Prague prior to this visit, amazing place great value. Booked one in Ostrava, place was a dump, expensive and smelled terrible. Called best western at about 1 am and had a suite booked instantly. Could not have been better full breakfast for your room, everything i wanted and i mean everything eggs, bacon cheese bread cheese cheese, pastries, sausages, pates, champagne, juices... and more. Rooms are somewhat basic, but price was right, clean great service etc. Bartender was a great guy and gave me great tips on what to check out. Your a bit far out for downtown and airport but if you dont want to guess at what your accommodations might be, come here. Wish i could remember all the names of the staff, but everyone was amazing. thanks again best western

    « Nice hotel with friendly service »

    The Hotel names itself a four start hotel. This is okay from breakfast point of view and perhaps when looking at the amenities provided. The hotel rooms are okay with comfortable beds ans quite small bath rooms. The location is being built into a former guesthouse of a big local company - so the building itself is old but is is completely renovated. The only item that does not match the four star level is the missing air conditioning. Especially in summer it is therefore recommended to ask for a room which is not directed to the big roads in the east of the Hotel, because there is a lot of traffic and noise.You might have a calmer sleep with windows opened towards the west side of the building. As already mentioned: The breakfast is really good (gluten free bread is being provided upon request), the staff is friendly and generally the stay in the hotel is worth the money spent on it.

  • 4
    « Good location away from busy city center, fair prices, good food! »

    We were pleasantly surprised at the quality of this hotel. From the outside it appeared to be an old Soviet-style apartment block, but the inside was well appointed and made for a very nice hotel experience. The main desk is at the entry and we were always welcomed and treated as welcome guests. The staff was helpful and guided us to many delightful surprises in Ostrava! Our room was a bit of a hike from the main lobby, but the room was not too small for the two of us. The one thing most Americans would expect would be screens on the windows! The room was warm and needed some air, but this was a problem because of the bugs in the evening. I can't fault this hotel as this is pretty much the standard for almost all of Europe. The dining was wonderful and the breakfast plentiful! We also enjoyed ending our evenings either at the beautiful bar or on the patio whit a fine cocktail. If we find ourselves back in Ostrava I would not hesitate to stay at the Vista again!

    « Overpriced old refurbished hotel »

    I visited the hotel during the hockey championship. I payed cosmic overpriced money for the average service. The hotel was almost full and at the checkin were only one lady and big queue. The orientation inside the hotel is not very easy, many different corridors etc. Breakfest was ok but 3star hotel, for the money I paid I was expected much more. Location of the hotel excludes walk to the business district of Ostrava. But you can have a run in a forrest.

    « I highly recommend it!! »

    I was staying in the complex during the hockey championship. It has really good location - 15min on foot to cez Arena, 1-2 min to bus/tram station, 15min from big shopping center Avion. There is a nice jogging place just across the street where you can walk/run/ride ur bicycle/skate,... The food in the hotel is delicious and reasonably priced!!! All the staff in the hotel is really nice and they will try their best to suit ur needs and wishes.


Getting to the hotel ...

All directions
·From: Brno/Poland (Highway D1). Take exit 354 for Highway 11 in direction Cesky Tesin/Havirov/Vitkovice. Then follow the signs to Best Western Hotel Vista. Your GPS will easily find Best Western Hotel Vista - address Kpt. Vajdy 3046/2, Ostrava. ·From: Expressway 56. Take exit toward Dubina/Hrabuvka and follow the signs to Hotel Vista. Your GPS will easily find Best Western Hotel Vista - address Kpt. Vajdy 3046/2, Ostrava. ·From: Airport. Take a taxi in front of the airport. It takes 15 minutes to the hotel. the price is approximately 500 CZK/20 Euro. We recommend you to use the company CC Taxi. If you hire a car, follow the main road in direction Ostrava, after 16 kilometers you will see th...

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