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Bentley's Boutique Hotel, BW Premier Collection, Osprey

1660 S Tamiami Trl, 34229, Osprey, United States - See on a map
Bentley's Boutique Hotel, BW Premier Collection - Exterior The Bentley's Boutique Hotel, BW Premier Collection is ideally located in the center of Osprey. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Bentley's Boutique Hotel, BW Premier Collection® located in the heart of Osprey, Florida, is an unique alternative choice for Sarasota and Venice Hotels. Bentley's Boutique Hotel provides a boutique atmosphere lodging in the Sarasota and Venice area near the beautiful Gulf Beaches, such as Siesta Key Beach and Casey Key Beach as well as award winning golf courses. With our recently renovated rooms, each room is equipped with a European influenced decor, you will be able to choose from either a beautiful Deluxe King or Deluxe Double Bed. Rooms either look upon our custom-built Infinity Pool or have a park view. Our beach property located on Casey Key, 4. 6 miles south of our main property, is a unique "Cape Cod" influenced hotel nestled between Sarasota and Venice, Florida. Step out of your brand new cottage style room onto Casey Key Beach located directly on the Gulf of Mexico. Sarasota area attractions and dining are just minutes away. Beautiful sunsets await you from your front porch or from our beach which is just steps away!

BW Premier Collection

Bentley's Boutique Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
based on 1197 guest reviews
NOTE ISSUED
Excellent
571
Very Good
385
Average
131
Poor
68
Terrible
42
REFER TO NOTICE
Business Business
83
Couples Couples
483
Family Family
322
Friends getaway Friends getaway
111
Solo travel Solo travel
56
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"The Bentley... Little hidden Jem.."

4
nicole182019, Longwood, Florida 23/08/2020

This place was cute. Fabulous location. The pool is best! They could use some new pool towels. You will need to grab them from the front desk.The little cabanas are so cute and comfy. We got to swim in the rain, then go chill underneath the cabana and just laugh and hangout making memories with my family! That's what make me really like The Bentley. Room was nice and clean. We did have a very strong musty smell our 1st night, but went away after we ran the ac for a while. Shower was clean and good pressure. The bed are my only dislike. Little too small but hey they were clean and comfortable. We were not there to be stuck in the room. We were there for the beaches. Staff was nice and helpful. Breakfast was included. Poor lady that handled it all by her self. But I do have to say she pulled it off with a smile!Covid has closed the other Establishments. The tiki bar was cute but expensive. All and all I had a really nice weekend with my family and I would totally stay here again.

"Best Hotel"

5
User 18/07/2020

The staff is great and extremely helpful, great environment, pool and tiki bar where open when we went and it was great, and clean. They had live music during the weekend. Great place to get away and relax.

"Loved it but it needs a few improvements"

4
User 21/06/2020

we stayed there for 4 nights.. overall we loved it.. the only complaint I have is they need to invest in some good window curtains the ones that block out the natural light and building lights.. used to sleep in pitch dark and it was very bright in the rooms especially the ones facing the parking area... otherwise great place for the money you pay

"Disappointed"

4
User 01/06/2020

My husband and I have stayed at the Bentley several times and have been very happy with it. This visit however was very disappointing. We got into town at 1 p.m. we know that check in is at 3 we weren't expecting our room to be ready we just wanted to let them know we were in town. We came back at 3 which is when check-in, we were told our room still wasn't ready. At 3:40 it was finally ready. When we went to pay for the room we were told the tiki bar and restaurant were closed. Nothing was put on the website about the closures. The tiki bar and restaurant are a big reason we keep coming back to this hotel and of course now it is to late to cancel our room.

"nice place to stay!"

5
yannejo, St. Petersburg, Florida 25/05/2020

Enjoyed our stay, was upgraded to Bentleys boutique. Nice pool, very clean room, the only issue we had was the refrigerator didn't get cold, there is no ceiling fan, and no table to play cards. Very nice toiletries, and linens are very clean and soft. Was offered breakfast but we left earlier than the time they started so we missed out.

"Great hotel!"

5
travelingterri, Minnetonka, Minnesota 28/03/2020

We spent a week at this hotel with our two young adult daughters. We loved this place. It's near lots of shopping, beaches and many great restaurants. Sarasota is 5-10 minutes to the north and Nokomis/Venice is 5 minutes to the south. The pool was warm and there were plenty of lounge chairs and tables. The entire hotel was very clean, staff was great and the price was right. There's plenty of off street parking, the rooms have small fridges and hair dryers, very comfortable beds, pillows and linens. Lots of closet and dresser space for clothing, water pressure was great, and the AC worked well. The free breakfast is pretty good and overall this hotel is great! The day we left we spoke with the front desk and had questions about pool side suites. She took the time to give us a tour of two rooms, very thoughtful and helpful. we will definitely come back. Constructive feedback: would be nice if the rooms had a microwave Beds are double, would be nice to have king size or at least queen (but are very comfortable) we had four people in our room but only got 3 towels consistently, even after requesting for 4 every morning the blinds are white and let in the sun very early in the morning the breakfast is decent but the eggs seem to be from powder (?) and the bacon was microwave the tiki bar was fun but the drinks are too expensive. $25 for two pina coladas including tip. too much. Food was also a bit expensive for what you get, but tasted good. We heard some of the rooms had a sign in the bathroom listing the cost to replace items (linens, etc) if they went missing. unnecessary and tacky We thought the staff was great and we are planning to return to this great hotel again!

"Bentley's Boutique Hotel (Osprey)"

2
User 17/03/2020

I stayed here 3/13 - 3/17. The price was a little high for the value. The check in process was ok but the staff needs a lesson on customer relations. The lady was miserable. The room was a good size and it was decent. The bed linens had tiny holes. The refrigerator was good and storage was good. The shower had mold on the grout. The shower drain was was running very slow (Fixed) but every time you took a shower here was a huge puddle on the floor. That took two towels to mop up. It was not fixed. It did include breakfast which was in a small room. it was in a small room and with the CO19 was a tight space. The pool area was decent.

"Good despite Coronavirus situation"

4
Kevin S, Mars, Pennsylvania 17/03/2020

I really liked this property because it took me back to an old Florida feel with modern amenities. I was presently surprised by the room...it was very clean, the shower was awesome and the bed was very comfortable. What more do you need from a Florida vacation. The proximity to beautiful Nokomis Beach was a major plus. Would definitely stay here again...after the Coronavirus emergency is over

"Nice place, very clean, great staff"

4
500christener, Grand Rapids, Michigan 10/03/2020

We were very happy with this hotel overall. It was a bit far from family which was inconvenient, but not the fault of the facility. It was very clean, nicely updated rooms and decor, comfortable beds, great WiFi, and a decent pool area with tiki bar. We had to unexpectedly leave early and staff was very accommodating. There are many stores close by including Walmart.

"Comedy show led us here"

4
Movingman143, South Venice, Florida 06/03/2020

We arrived at the property around 5:45 PM, took some photos of the entrance and then went in to find some food and drinks prior to our 7:00 PM show time. Their entrance makes you feel special and they seem to take pride in first appearances. We found a bar and dining area just inside the doors plus we found a nice Tiki bar and serving area out back next to the pool. We selected that outside area and ordered drinks and dinner. Their menu photographs are poor, blurred and not representative of a high class establishment (I suggest they upgrade those ASAP). I had beef tacos - delicious; my wife had a hamburger and fries - excellent choice (their fries were unique, you have to try them). But to our ultimate delight was the bartender out back, Leo. His customer service was fantastic and his drinks were excellent. We would recommend this hotel for a visit and especially drink service from Leo. The comedy show ($15 per person) was really fun too, they are working at making it a destination hotel with shows every other week.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for attending the show! We're glad you enjoyed the food and drinks as well. See you again soon.

"A Work in Progress"

3
steve k, Northville, Michigan 05/03/2020

6-year project converting 2 hotels, one a Best Western into a boutique hotel by the same chain. Stylish rooms with very comfortable beds and eclectic design. Modest bathrooms but with all glass showers & a rare but powerful water pressure. Adequate Fitness room but in the ‘other' hotel. Popular pool setting in the middle of it all. Conveniently located on #41 with easy driving access to the beach

marketingtrvl, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for staying with us and we truly appreciate your comments.

"Family vacation"

5
User 05/03/2020

Staff were very friendly and helpful in all aspects of our trip. Location is in between Venice Beach and Sarasota Beach with Siesta key and Bradenton Beach in between also. Tiki bar area around pool was great. The pool was the warmest pool I've ever been in when in Florida

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you chose Bentley's to enjoy your family vacation. Our guests do love our close proximity to Venice and Sarasota beaches and attractions. We hope to see you again soon!

"Great place"

5
User 05/03/2020

Our experience here was very good. Hotel was very clean. Staff was friendly. The suite room was very nice to have with a family. What we needed we were provided with. The breakfast was enough for what we needed to eat. The events at the bar at the pool were fun and the bar inside was welcoming.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for staying in one of our suites. The extra room and poolside views definitely add to the experience. We hope you and your family come and stay with us again in the near future.

"Overall experience/value was mostly average"

3
TNWANDER, Nashville, Tennessee 05/03/2020

The facility has been updated with new paint and carpeting in many areas. The hotel is an old structure with small rooms, below average lobby and breakfast area. The mattresses need replacement and were uncomfortable.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for your review. We appreciate you staying with us.

"Great location"

5
Tim V, Lake Zurich, Illinois 28/02/2020

This hotel is near beaches and shopping. It has been updated and the staff was friendly and helpful. The bed was very comfortable and the room cleanThe breakfast is good, too! The only downside is the space for the breakfast was a bit cramped.

"From Nellie and Mertzi to Kim and Rod"

5
User 28/02/2020

I would suggest putting safety bar in shower I nearly fell and had nothing to grab onto. Other than that breakfast was nicely done ,room cleaned every day, staff very nice and very helpful, pool and tiki bar area was very pleasant would definitely stay again. Nellie and Mertzi

"Nice redo, but clientele may be an issue"

4
southbeach33139, Miami Beach, Florida 28/02/2020

Hotel seems to have recently been refitted and overall was nicely done, although some of the upgrades such as lamps in the rooms appear to be "big box store" quality not typical business-grade. Upon checkin, however, I was asked to sign forms that I would not unplug fridge or abuse internet access - and when questioning why was told that they have had guests disconnecting things, rearranging rooms, unplugging systems, etc. Their elevation to "boutique" status may not have trickled-down to their patrons yet.

"Excellent European Style Hotel"

5
franciscus1939, Marco Island, Florida 28/02/2020

Great place to stay. Very clean, very professional and helpful staff. Great breakfast buffet. We would stay there anytime, even for a extended vacation. Lots to do in area. Easy access..Try it out you will return like we will

"my stay"

4
slzitrin, Sunrise, Florida 28/02/2020

like to hotel great central location and friendly staff.. need to have working ice macine and room service food delivery as the options in the area for delivery were not that extensive- also you should have a print out of the local places and have the local newspapers available in the lobby

"Bentley's is Bangin'"

5
BaltoRealtorontheGo, Orlando, Florida 17/02/2020

I stayed here as a recommendation from a friend. It had a real cool sense of community and atmosphere that it was bigger than just a hotel. The staff and owner went out of their way to make sure that I felt at home. Clean and modern facilities. Would highly recommend.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your feedback and we're glad you liked our ambiance and customer service. We look forward to your next trip to the area.

"Great Family Trip"

5
User 11/02/2020

I wish I could have given 5 stars for everything! (Dylan at front desk was amazing!!) The front desk manager Jared was very rude to me when explaining why they didnt have clean pool towels at 9:30am. The pool opens at 8am. I expect better service and response from management when I am asking for something that I already paid for. Clean towels are a priority!!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're very sorry about any encounter of guests have with guest that is unsatisfactory. Please accept our apology and we will certainly address your comments. We are glad that you did enjoy your stay and hope to see you again in the future.

"Will return to Bentley's!!!"

5
Christine G, Sayreville, New Jersey 08/02/2020

Nice staff, simple but varied included breakfast, staff in breakfast area kept it replenished and area was clean. heated pool. Small refrig in room and single cup coffee maker. Desk staff was very helpful with any questions you may have, there is a bar and lounge area as soon as you walk in the front door. My compliments to the ownership and staff.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much for the review. We truly appreciate your comments and look forward to your next visit.

"Excellent value"

5
User 07/02/2020

Situated near several friends homes in the Sarasota/Nokomis/Osprey area, this hotel offers quality and convenience for us. The morning breakfasts are very good and the availability of light fare in the pool area or for snacks is convenient, as well.

"Decent hotel in a decent location"

4
dkeitha, Columbus, Ohio 06/02/2020

I liked the hotel. I 'm not sure if I would stay here again. The heat would not work in my room. The beds were not as comfortable as they should have been after a remodel. Decent priced hotel. The pool did look inviting.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We'll take a look at your comments and make sure that we check the heat in all rooms. Thanks again.

"Bentley Blah"

4
User 04/02/2020

Rooms were updated with basic decor. Price was reasonable for what you get although, No discount for extended stay and the continental breakfast was lots of processed carbs and soggy fatty bacon.No curtains on the windows...only horizontal blinds that are kind of bent in places allowing for lack of privacy. It looks nice but not what it could be.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Guests do love our competitive pricing and our amenities. We'll certainly take a look at your comments. Thanks again for staying with us.

"Great experience all around"

5
tonyrrobertson, Smith Mountain Lake, Virginia 04/02/2020

A wonderful place to stay and great value. Close to shopping, gulf beaches and great restaurants. The tiki bar is also a great place to have a beverage in the evenings. I have stayed here may times and always pleased with my stay. Also, the included breakfast is really nice and tasty.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for being a repeat guest! We're glad you enjoyed your stay and are honored to have you as a loyal customer.

"Pretty good hotel."

4
User 03/02/2020

I paid extra for a non smoking poolside room with a patio. So I was disappointed that My wife and I could not sit outside on patio to enjoy the poolside due other guests smoking on their patio. And the beach sand concept is kinda cool idea but with smokers it is giant ashtray. Pretty disgusting. Also the lobby coffee machine was kinda nice too but was out of order a lot.( we were told it was being removed permanently) We also heard several employees complaining about management right in front of us. Really?? If you have a grievance, speak to your supervisor not coworkers in front of customers!! The room service / cleaning personnel are top notch!! Extremely polite and friendly and very good service!!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed your stay. We will certainly take a look at the smoking situation and your other comments. Thanks again.

"Great for the price"

5
NewJerseySass, Lumberton, New Jersey 26/01/2020

We booked a last minute trip to Florida for the week after Christmas and were pleasantly surprised by Bentley's! It was super affordable, room was comfortable, pool was great and open late, free breakfast was great, and there was an awesome coffee maker in the lobby that was always available to make you a fancy coffee for free. Staff at the counter were always kind and helpful— and seemed genuinely happy to talk to customers. Only concerns were that there were a few sketchy people staying there too— possible on drugs in the hallway yelling— but I don't blame the hotel for this. Would definitely stay here again!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed your stay and hope to see you again in the future.

"THE BEST of the BW"

4
fishonMi, Spring Lake, Michigan 25/01/2020

This place is awesome. In between Venice & Sarasota off of US41. We had the suite which has to be 1000 sq.ft. King bed, 2 TVs, jacuzzi, beautiful stand alone shower, 2 sofas, one white learher sectionalbig executive desk, balcony overlooking pool area.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed staying in one of our beautiful suites. It's great for those who are looking for extra room and poolside views. We hope to see you again when you are in the Sarasota area.

"Great centralized location"

4
Cheryl W, Venice, Florida 23/01/2020

There were good and bad things during our stay. The king bed and pillows were comfortable. The free breakfast is adequate and had tasty sausage gravy and perfectly cooked bacon. Front desk and bartenders didn't tells us about the 20% surcharge for charging food and drink to your room. Didn't know about it until the 2nd night. So they made some extra money off of us. There are no pool towels, so bring your own. There's no exhaust fan in the bathroom, so the room was musty smelling. The curtain rod is too small for the curtain and made it difficult to open the curtain to our patio. Some mold/mildew in the shower corner. We did ask for a different room, but they were sold out or some were out of order. The Lobby coffee machine only operates from 10 a.m.- 6 p.m., but was good. Live music on Sat. night was nice. Great tasting Pina Colada's.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the detailed review. We are glad that on an overall basis you enjoyed your stay. We will certainly take a look at all of your comments and address them. We appreciate your business and hope to see you again in the future.

"Great find in relaxing Gulf Coast Florida!"

4
DominicaSantarelli, Orefield 16/01/2020

Small affordable clean boutique hotel in great location in quiet Osprey Florida. Tiki bar, sparkling pool, complimentary breakfast daily..5 minutes to beautiful relaxing Nokimis beach, tropical Old Florida restaurants nearby, nice accommodating staff....Great central location when visiting Sarasota-Venice areas.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Our proximity to great beaches and restaurants as well as our great amenities do appeal to our guests. We're glad you enjoyed your stay and hope to see you again soon.

"Amazing Service"

5
User 14/01/2020

Came out to FL from OR with family. Rod (the owner), and Larry (bartender) we're so courteous to everyone that was at the hotel / bar, cracking jokes and overall extremely friendly. Clean rooms, good facilities. We will be back for future visits.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for staying with us. We're glad you found our staff helpful, funny and friendly. We hope to see you again soon.

"Just what the doctor ordered"

4
Genine73, Naples, Florida 13/01/2020

There for a much needed time of rest and relaxation and got just that. Hotel room was very clean and well kept; staff was friendly and helpful; check-in and check-out experience was quick and efficient; family friendly; Overall, a very pleasant experience.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you were able to have time to relax and enjoy our hotel. We hope to see you again in the future. Thanks again!

"Leisure trip"

5
User 11/01/2020

We enjoyed our stay of relaxation, having dinner in the restaurant was great, the food was delicious, the cocktails were good. The lobby was decorated well, with holiday decorations, the staff was great. We will be coming back.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed all of the full service amenities that Bentley's provides. Thanks for the great review and we're glad to hear you will be coming back. Be sure to call us direct and we will match online rates.

"Good for a stay over"

4
HoganMalmo, Malmo, Sweden 10/01/2020

Contemporary and modern hotel near the US41. Still quiet in the room. At least we didn't hear any traffic. Instead the ac made some noice. The beds was really comfy. Good breakfast. Overall good value for the price.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Bentley's is truly one of the best values in the Sarasota/Venice area. We are glad you enjoyed your stay and hope to see you again when you are in the area.

"Nonresponsive desk workers/manager"

5
User 07/01/2020

The internet is useless. It is not password protected, and failed most of the time in any event. We also asked to use the conference room for a business meeting, which we were willing to pay for, but were denied even though no one else was leasing it.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Please accept our apologies for the difficulty you encountered. We would like to understand what happened more thoroughly. Please contact our General Manager directly if you would like to discuss further. Once again, we are very sorry for your experience.

"Quick Stop"

5
Stefanie B, Novi, Michigan 06/01/2020

Super cute hotel and I would state this is a diamond in the ruff. Great Staff and nicely decorated rooms,. In addition, the pool area was nice and well maintained. Great value for your money and plan on staying here again next year.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad to hear that you will be staying with us again! Please call us direct to get the best repeat guest deals. Thanks again.

"Hidden gem"

5
iscreamguy, midwest 01/01/2020

Just got home from a week in the Venice, FL area. We stayed a Bentleys. Great staff, great rooms and superb patio and pool area. This place had everything we wanted and was nicely located for travel in the Sarasota/Venice area. I highly recommend this place if you are staying in the area.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for staying with us and submitting this wonderful review. We're glad you enjoyed your stay and hope that if you're in the area again you stay with us again.

"Great facility, great location"

5
Ken K, Hilton Head, South Carolina 28/12/2019

We found this facility late in our search so were very glad to have it. Manager (Scott) could not have been more helpful. Room was clean, location had a heated pool and a pond in back with chairs. Free beach chairs, towels and umbrellas!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much for the review. We're glad you enjoyed your stay and our pool area.

"Great place to hang out"

4
User 20/12/2019

Nice lounge, pool and tiki bar area. Good selection of breakfast items in the morning. Great staff, very accomodating. Convenient location to Gulf beaches. The whole hotel appeared to be upgraded, clean and inviting.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed our hotel and it's close proximity to Gulf Beaches. We will certainly send your comments along to our staff.

"Nice hotel in a remote location."

4
CorTT, Lisse, The Netherlands 20/12/2019

Nice complex with some rooms facing a inner courtyard with swimming pool and supplied with balconies. These rooms have a substantial surcharge. There is also a reasonable restaurant there. The rooms are modern and spacious. On the downside our room had a very strong smell all of the time. Might have been because of the air conditioner, even when we didn't use this during our stay. The staff is very helpful and friendly. The breakfast was very mediocre even by American standards. Little choice and tasteless. Also, breakfast was not refilled after 9 a.m. The hotel is far away from everything. A car is necessary.

marketingtrvl, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review and comments about our facilities. We will certainly take a look at your comments and address them accordingly. Thanks again.

"Great Hotel"

5
Debborah W, Beavercreek, Ohio 19/12/2019

Awesome hotel, but watch out when you make rsvp, they do not honor your request unless you argue with them about it. Facility and wedding venue was great. Food was great.. Pool bar fun and nice pool. Rooms were quiet.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed your stay and our facilities.

"Great Hotel"

5
Hayzeebloke, Strood UK 16/12/2019

Stayed here for three nights in October. Reception staff friendly and helpful. Room was modern, spotlessly clean and spacious. We stayed in Charing Cross room on ground floor, modern bathroom with large shower cublcle and a patio facing onto the pool area. Breakfast was good and the bean to cup coffee machine in the reception was a nice bonus, serving latte & capuccinos. Bar area serves food at good prices, can recommend the chicken wings and tacos. Drinks at reasonable prices and again very welcoming. Owner visits regularly and he recomended local places to visit, we particularly enjoyed Spanish Point. If travelling in the area again I would not hesitate to book another stay. Well done to all involved with this great Hotel.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your glowing review. We are glad you enjoyed your room as well as our food and beverage offerings. We look forward to your next visit. Call us direct for the best possible rates.

"Very misleading"

1
User 16/12/2019

Showed pictures of the hotel in front not the motel it was. Very shady. It is very misleading and not at all what the pictures showed. When I asked to have an interior room they charged me an upgrade fee. Very disappointing and I would not recommend.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We apologize for any confusion. We have to properties on site, The Virage & Bentley's. All guests may use all of Bentley's facilities including the free breakfast, pool area, Tiki Bar and Restaurant. Both are clearly indicated by room type and pricing. Once again we apologize and hope the rest of your travel are enjoyable.

"Nice place, great price"

4
User 13/12/2019

All went well with our stay. Breakfast was good. Rooms clean. Price was great. Close to beaches. No complaints except cell and Internet service can be difficult in the rooms. Free coffee etc in the lobby during the day.

"Great value and atmosphere"

5
perkeats, Coconut Creek, Florida 11/12/2019

Bentley's is a great value hotel, staff has a hometown feel in their approach to customer service. Bentley's is located near all the sites and close to restaurants and shopping. Never disappointed in our choice to stay here when in this area of Florida!

"Our stay was AMAZING"

5
User 04/12/2019

The rooms are clean, modern and serene. The complimentary breakfast bar is the best I've ever seen with so many options and revolving options. The tiki bar in the pool courtyard serves great drinks and delicious food. The heated pool is beautiful as no is lit up purple at night. The staff is amazing. The atmosphere there is so relaxing and peaceful.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the rating. We are very happy you enjoyed our hotel as well as it's amenities. We hope to see you again when you are in the Sarasota area!

"Satisfied in Sarasota county"

5
Barry F, Pompano Beach, Florida 04/12/2019

Stayed at the Bentley during visit with family and friends and was extremely satisfied with the accommodations. The room was very clean and staff was top notch. Tiki bar was cool and pool area great. Also restaurant on site and easily accessible to major highways. Will be back.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed your stay with us. People do love our pool and Tiki Bar area. We will certainly pass along your kind words to our staff and we can't wait to see you again. Book directly with us for the best rates.

"Service"

5
User 03/12/2019

Tiki bar, and pool area was a bonus and a super facility. Food was excellent. The staff were friendly and very accommodating. The breakfast was varied and the area was clean and we had plenty of choices. My grandkids loved the whole experience.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you and your grandkids had an enjoyable stay. We hope to see you and your family again soon.

"Another great stay at the Bentley"

5
billn128, Bonita Springs, Florida 26/11/2019

Look I look forward to my stay at the Bentley every year. The staff couldn't be better the rooms are spotless the pool is wonderful and the tiki bar is fun great food and drinks nice environment nice people what else could you ask for.

"Best Boutique Hotel."

5
201keturahs, Venice, Florida 26/11/2019

This is the cutes hotel I stayed in. Very clean and classy. Rooms are very nice and bright. The staff is very friendly. The owner, Rodney, constantly walks around and makes sure his guests are enjoying their stay. The pool area and pool bar are relaxing. The hotel is close to beaches and close to Sarasota. We will definitely be back.

"FOOD AND BEVERAGE"

5
User 23/11/2019

The food was awesome. Their avocado bites are delicious. Great atmosphere with beautiful decor. Very comfortable setting. Amazing service. Our server was top-notch. Will be back as soon as I'm back in town.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed our food and ambiance. We look forward to seeing you soon!

"Food and beverage"

5
User 18/11/2019

We were told food and beverage is a separate company from the hotel. They talked about the upcoming changes and all sounds like a very positive upgrade to hotel that is already taking great care of their guests. We will be returning every 4-5 months and looking forward to seeing the food, beverage and entertainment

"Best find in a long time."

5
andrew C, Florida 17/11/2019

Stayed for 1 night after UNIVERSAL trip and what a pleasant surprise indeed. Updated rooms, great automatic coffee drink machine in the lobby and the Tiki bar was great as well, with Renee and Tracy standing out. Only downfall: the smokers at the Bar, we had to move away to other tables. We're not in California anymore! Friendly staff at the desk, good selection of drinks in the machines on the floor. We'll be back!

"It was a great surprise location"

4
Love2travelthree, Clermont, Florida 12/11/2019

Our first impression prior to visiting the location was more of a bed and breakfast type location.It was a regular hotel setup, indoor corridors and secure gate to get in. The beds were every bit of comfortable as ours at home. Clean and fresh rooms with a mini fridge and kerig coffee maker. If in this area again, we will stay here, Staff was great, The pool was great as was the tiki bar and the staff working it, The food was really good.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We truly are a hidden gem in the Sarasota area and we're glad that you found us. We're glad you enjoyed all of our amenities and enjoyed our Tiki Bar and food. We hope to see you again soon. Call us direct for the best rates.

"Nice place, good value"

5
David B, The Villages, Florida 07/11/2019

The manager was exceptionally accomodating and responsive to any needs or concerns. The staff was friendly. The hotel was clean and comfortable. We enjoyed our stay. When we're back in the south Sarasota area we'll definitely stay here again. Nice pool area inside and out.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks so much for the great review. We will certainly pass your comments along to all of our staff. We strive to make each of our guests stays memorable. We look forward to you coming back soon!

"GREAT HOTEL"

5
lesdeeYorkshire, York, United Kingdom 01/11/2019

This hotel is great with a good breakfast every morning,We had a room on the ground floor with a large patio area for sitting out with patio table and chairs and a overhead fan,The hotel is owned by a couple of English guys one called Rod stopped to talk to us everytime he was walking past and informed us that he owned another hotel on the beach with parking and a private beach which we could use but unfortunately it was too hot to use the beach we are English and not used to these temperatures,Must mention Dylan on the front desk who went above and beyond to make sure we had a good stay,Well done Dylan,We were so impressed that we have booked again for the 12th to 22nd December cannot wait(Originally booked the Island Sun Hotel but on arrival the place was a dump so did not check in there but was still charge for 1 night,So we went looking for somewhere else) and found this treasure of an hotel

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're so glad that you have rebooked another stay with us! We certainly look forward to seeing you again and thanks for the very kind words about our hotel and staff.

"Second stay as good as the first"

5
User 23/10/2019

This was our second stay at Bentley's Boutique and we really enjoyed it again. We live only an hour or so away but we like to come down this way for the weekend sometimes. This hotel is in a great location and is priced just right for us. The staff is always great, it's clean, and the pool area is nice. We'll definitely be down again.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We love our repeat guests and appreciate you staying with us again! We are the perfect getaway hotel when visiting the Sarasota area. Thanks again and wee you soon!

"Not worth the money"

3
User 17/10/2019

Same as the hotel associated with them sitting a few feet away. Just payed more. They had all the same rooms, cleanliness and breakfast. There was a pedestal sink in the room thereby leaving nowhere to put your toiletries.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We are sorry you did not feel we were worth the money. Hopefully, you were able to enjoy our Tiki Bar, pool area and lobby bar. Thanks again.

"Great value for the Sarasota Area"

5
phosford, Huntersville, North Carolina 16/10/2019

This affordable hotel was close to everything we wanted to do from Siesta Key Beach, Ringling Museum, kayaking, dolphin watching, other venues and even Tampa. The front desk was very helpful in suggesting things to do that filled our time between major things we had planned.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review! We are glad you enjoyed your stay and hope to see you again very soon.

"decent hotel"

4
User 14/10/2019

cheap, good area and quiet. Only negative thing is the wifi is terrible there. Doesnt work 90 percent of the time. The breakfast is mediocre, but its included in your stay The coffee machine in the lobby is amazing!! available from 10-6 daily

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We will certainly take a look at our Wi-fi reception. We have not had any other recent complaints about it but will be sure to test it out. We're glad you enjoyed our coffee machine and hope to see you again soon.

"Decorated nicely but that's about it"

2
96larry, Brewster, New York 30/09/2019

The towels are small old and rough, the included breakfast is eh. The coffee is disgusting and none of the gym equipment worked. The hotel is decorated pretty nice. The outdoor lounging area and pool is great with the bar.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for your review. We'll certainly take a look at your comments and address them with our management team. We take your comments very seriously and have not seen complaints about our towels or coffee online or in person. Thanks again.

"Another return trip for a great vacation"

5
jhulke, Guildford, United Kingdom 28/09/2019

Stayed at Bentleys a few years ago and now back again from the UK. They are still offering a great service and location for anyone travelling around the Sarasota area in Florida. A very personal service is provided and good rates for rooms. Some great live music on Fridays and Saturdays.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much for the review. We're very glad you stayed with us again and truly appreciate your loyalty. We're glad you enjoyed our weekend entertainment and hope to see you again soon!

"Best in Area/Close to Everything"

5
User 22/09/2019

Great Place to Stay/Close to Everything I have been staying at Bentley for years. Always used to ask for room by pool 1st Floor. I have not ever had a bad stay. I've referred many to this Hotel. Met lovely people.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much! We absolutely love our repeat guests and want to thank you for your loyalty to our hotel. We will certainly pass along to our staff and look forward to seeing you again soon.

"Nice Enough but what's up with the gym?"

3
universalangel, Sarasota, Florida 08/09/2019

Did a Mother Daughter stay at this strategically great location for what we wanted to do. The room was very clean and comfortable. I would have given it a better rating if it weren't for their gym. They advertise a Fitness Center but it would be better if they didn't. Perhaps I am one of the few who actually use one. When more than half of the equipment is not in working order, there is more than a maintenance problem. If you aren't someone who likes to maintain their health by working out as you travel, this place is great. Especially loved the beachy atmosphere of the pool area and Tiki Bar.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We will certainly review your comments about our gym with our management team. We're glad you enjoyed the rest of your stay and will certainly address your comments. Thanks again!

"Hidden Gem."

5
ccastro20, Orlando, Florida 14/08/2019

Definitely was worth the 2 hour drive. The reviews dont do it justice. Staff was beyond helpful. The lady at the outside bar was completely awesome. As a person that works at a very big resort in Orlando, I get that stuff just happens. Before I could ever say anything she took care of it. I cant wait come back.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review! We're glad you had an awesome stay and hope you'll drive over and see us again. We'll make sure we pass along your comments to our staff. Thanks again.

"Excellent Hotel"

5
michellemF8496RV, Ridge Manor, FL 12/08/2019

Extremely accommodating, prices for the rooms are great. The only downfall is the crowded pool deck as people from outside the hotel come and bring their kids to swim and enjoy the accommodations without staying at the hotel. Entertainment was good but repetitive all weekend long.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed your stay. We will certainly take a look at your comments and address them with our staff. Thanks again and we hope to see you again soon.

"Retirement Getaway"

5
310kaeb, West Point, Virginia 12/08/2019

Nicely updated and clean hotel. Friendly staff. Pool and tiki bar area a good hit for us. Food and drinks were really good and at reasonable prices. Try the Cuban sandwich and fried avocado you will not be disappointed. Jackie the bartender provided excellent service. We will stay again when in the area. Breakfast fresh and hot each morning.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Congratulations on your retirement. We hope this gives you time to visit us often. We're glad you enjoyed our Tiki Bar and all of its fantastic food ad drinks. We hope we become your getaway destination when visiting the Sarasota area.

"Excellent time had by all"

5
mmaves243234, Spring Hill, Florida 12/08/2019

Clean, great value , staff extremely friendly and attentive. Breakfast had an array of choices which were always kept hot. Beautiful pool, tiki bar staff very attentive. Front desk welcoming and super friendly.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the perfect five! We're glad you enjoyed our free hot breakfast and our pool and Tiki Bar area. We look forward to seeing you soon.

"Stayed here fo visit relatives to celeberate SB VIII - great place with nice pool side bar/cafe and great morning breakf"

5
dmacphers0n, Boston, Massachusetts 12/08/2019

Nice updated hotel with easy access to area attractions. Rooms are comfortable and well equipped and the price is just right. A nice central pool with a pool side café/bar makes it entertaining. Newly renovated inside restaurant was just completed but we did not get a chance to visit - will def do next time.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed all the amenities our full-service hotel had to offer. We hope youd try our restaurant on your next visit. We hope to see you again soon!

"Decent for the area"

3
gpisces, Eustis, Florida 05/08/2019

Clean recently renovated hotel. Staff was super friendly, pool area was nice (Be aware that the pool area closes at 10pm due to noise concerns) cafe was pretty basic, but not bad. The room was clean, bed was comfy and the water pressure in the shower was excellent. Only complaint was that there were no light blocking curtains, just bent vertical blinds. Light from the parking lot made sleeping difficult... Aside from that, it's clean, friendly and convenient.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed your room and our amenities. We hope to see you again soon.

"Quaint hotel in Osprey, FL"

4
945mitchk, Hollywood, Florida 04/08/2019

Stayed over the weekend at the Bentley's Boutique hotel in Osprey, FL. The rooms and facilities are new & very clean, and staff is very friendly. The pice we payed - 83 + tax per night was very reasonable and commensurate with the value for the accommodations provided. Hotel has a bar, pool and exercise area and offer free modest breakfast in the morning. The rooms are a little small with basic amenities, but would recommend it for an overnight or weekend retreat.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank for the review. We're glad you enjoyed your stay and our amenities. We hope to see you again very soon!

"Average"

3
tervaw, Louisville, Kentucky 29/07/2019

Have never tried part of BW Premier Collection Hotels so was excited to see the "difference." Ehhh....not so much. Bentley's was not bad, just not "premier" in my opinion. The room was clean but dusty. Average hotel.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for your review. We're sorry you felt we were just average. Hopefully, you were able to enjoy our pool, Tiki bar, and restaurant during your stay. We do have some exciting packages and activities planned for the near future. Thanks again.

"A good night's rest"

5
User 09/07/2019

We try to book this hotel whenever we need a place to stay in Osprey, Florida. We feel very comfortable there. It has a great pool and a nice tiki bar that also serves food. The place has a good vibe. We have never had a bad experience there.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for staying with us again! We love our repeat guests and look forward to seeing you again.

"Nice place. Could be better. "

3
User 05/07/2019

Tried a premier Best Western since I have a ton of points with them. The good: Cool tiki bar/pool area. Good location. Free coffee bar machine is great. The bad: Water pressure in shower is terrible. They only give you 2 drink tixs for the whole stay. Others give you 2 per day. Breakfast hours seemed short. They need black out drapes badly.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed the Tiki Bar and pool area. We'll certainly address your other concerns immediately with our staff. We hope to see you again soon.

"Great live entertainment. "

4
puchie2020, Sunset, Florida 05/07/2019

Nice family atmosphere, Cutely decorated, rooms are spacious and comfortable a great value for your buck. Breakfast, Internet and parking are included but what was a pleasant surprise was to have daily live music by the pool, the food and drinks were really good. The two areas to improve are to have towels by the pool (we only found 1 small one) and to get rid of the misty odor by the receptionist area.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed our property and the food. We will certainly take a look at the lobby area as we have never had that comment before. Thanks again!

"Nice boutique hotel"

4
emh43016, Memphis, Tennessee 05/07/2019

This hotel is more modern than most best western ones. It has a nice pool area, comfy rooms and good breakfast. Parking is free and it's close to various beaches. The only thing I would change is the weird dated flower artwork on the walls as it doesn't match the rest of the hotel. Nice gourmet coffee machine in lobby.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. As a Best Western Collection hotel, we offer all the amenities you'd expect and more. We are glad you enjoyed your stay and hope to see you again soon.

"Amazing"

5
User 24/06/2019

Love this property! Very well maintained, friendly and attentive staff, clean pool and deck area, wonderful bar options, rooms are very clean and well kept. Overall great experience and will definitely be staying again!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review. We're glad you enjoyed your stay and are glad we'll be seeing you again soon!

"Really nice Hotel"

5
rwwoo, Somerset, United Kingdom 17/06/2019

We only stayed for one night - no complaints, lady on reception really helpful, room great with everything you need, breakfast excellent! Near enough to several beaches Siesta Key/ Beach. Would definitely recommend this hotel.

"Just overnight"

5
N1260NFkimberlyb, Largo, Florida 10/06/2019

Just an overnight stay so we didn't get to use the amenities but it was clean and the furnishings were updated! Nice shower. If I need a room in the area again I'll be back. Great value. More than expected for the $$ I spent!!!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. You'll definitely have to visit us again and enjoy the great beaches and shopping near us. We hope to see you again soon.

"Better than expected!"

5
austinhosp1, Charleston, South Carolina 06/06/2019

For what we paid to stay here this place was amazing. Clean rooms well stocked with the necessities. 2 bars and a phenomenal restaurant. Cool tiki bar with a great bartender! ( forgot his name, he was a younger African American guy) also very hospitable staff! Would stay here again!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad that you enjoyed our Tiki Bar and restaurant. We'll certainly pass your comments to our staff and we hope to see you again very soon!

"Nice Hotel, good location"

4
User 31/05/2019

Not very far from Nokomis beach and St Armand Shops. Room very clean, but the hotel was really noisy because of the Memorial day week end. The swimming pool was crowded all day long , people had music on the balcony. As my stay was for business it was not quite enough. Nice swimming pool.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Please come back and visit us again for leisure or business.

"Couches were in need of cleaning, music & grill closed early."

2
starsparks, New Milford, Connecticut 27/05/2019

The music ended early, the margarita was terrible, the grill closed early, but the pool was beautiful. The towels were all gone so I recommend bringing your own down to the pool at night. The fryer did turn out some yummy wings & fries. The bed was comfortable & the bathroom was big and pretty. However the couches were pretty gross. This place could really be great if they could clean a little more aggressively. Also get the party to go later & invested in frozen beverages!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We will certainly address your concerns with our staff. We are never satisfied with a two-star rating and will work diligently to address the areas you noted in your review. Thanks again.

"Surprising Little Gem"

4
Claudia W, New Rochelle, New York 11/05/2019

We were delighted by this upgraded former Best Western. The vibe and decor have been updated to a fun mid-century look. The staff members are absolutely wonderful--shout-out to Kirsten, who tends bar and sometimes mans the front desk. The rooms are very comfortable and attractive. The central pool area is just awesome, with a clean and refreshing pool, an old-school Tiki-bar, and extremely comfortable seating areas that are covered by canopies. Even the restaurant, Bentley's Bistro, is surprisingly good: check out the delicious blackened grouper and skewered shrimp. Very family friendly.

Kris K, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Dear Claudia W, Thank you so much for taking the time to review Bentley's Boutique Hotel. We are thrilled you enjoyed the decor and found Kirstin to be friendly and accommodating. She is truly a gem here and we are thrilled to have her as part of the family. We are also very happy that you took advantage of our full-service amenities to include the pool, restaurants and tiki bar.

"Modern room"

4
KairitB, wales 02/05/2019

Prob the best hotel we stayed in , in our Around Florida trip. it is middle of nowhere but not long to drive anywhere, 30 min to Siesta Key. The only bar near is Mad Moe, which is 3 min drive. Room was lovely and good size, clean. Lovely bathroom. Pool looked nice but crowded and the ladies changing rooms smelled of awful body odour :( Nice bar by the pool and u get a one free drink! . Breakfast was bit poor, second day they had bacon tho. Not much room to sit but u can go by the pool to eat. Free coffee machine with good choice of latte etc in reception area. Make sure u visit Nokomos Sunset Hut, 10 min drive

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We are not too far from all Sarasota and Venice area attractions as you noted. We are continuously upgrading our breakfast selections and most recently added homemade breakfast frittatas. We hope yo see you again soon!

"Won't go back."

2
Traveler40911945168, Clearwater, Florida 29/04/2019

Ok as a hotel to party in. Room was dirty. My toddler found old Doritos on the floor the first night. Second night my 2 year old picks up a random pull off the room floor (in our room, after we have been there for 2 days) luckily she showed me before she tried to eat random pill and I took it to front desk which woman said “oh I'll tell my manager” nothing came of it. Never heard anything back. So if your going to party with adults ok. Do not bring your family that random pill could've hurt or killed my child. No body there cared.

Kris K, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Dear Traveler40911945168, Thank you for taking the time to review our hotel. I am so sorry that your experience was not a good one as that is always what we strive for. I apologize that this was not taken care of during your stay and would love the opportunity to discuss this matter further. Please feel free to reach out to me at the hotel and I will certainly look into this issue immediately.

"Wedding in Florida"

5
Susan G, Altoona, United States 23/04/2019

All of the employees were very helpfull and very courteous. I felt they went out of their way to help out in any way they could. Check in was easy and speedy as was check out. The room very clean. My only draw back was the rooms located by the pool are surrounded by sand and to get to the Tiki bar and pool you walked through the sand. There were a few rooms tho that you didnn't but for the most part that was the situation.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed your stay and found our rooms to be clean and our staff friendly. We hope to see you again soon!

"Did not live up to a 4 star rating"

2
User 22/04/2019

The lobby and front area looks nice but the room is not four star level. The mattress was lumpy, the linens were not very comfortable but worst of all the AC doesn't work well. It is a window unit which cycles continuously not able to maintain a comfortable temperature (could be poor insulation, building is old).

Kris K, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Dear Manuel Fourty, Thank you for taking the time to post your experience. We apologize that you did not enjoy your stay in our rooms. Our guests comfort is our number one priority and we hope you give us another chance in the future as we are confident that we would be able to live up to your expectations. We hope to host you again in the future.

"More than a motel but not quite boutique"

4
docoffee, Stuart, Florida 21/04/2019

We stayed two nights over Easter weekend and experienced both positives and negatives. Good stuff first: room size, bed, water pressure, grounds and pool with cheesy music at night, coffee machine in lobby with choices. The bad: stains on the wall, drink coupon only good for American crafts but second bartender graciously allowed Yuengling, TV plug loose, noisy echoey hallway. As to the location, it is safe and quiet even though it is on a busy street. I recommend getting a room upstairs away from the pool, and in the back, if you want quiet.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We'll certainly review your comments with all of our staff. We hope that you'll choose us when you're in the Sarasota area again.

"Enjoyable Stay"

5
Daniel S, Oshkosh, Wisconsin 17/04/2019

We stayed at this hotel for four nights. The guest service representative who greeted us upon arrival was very friendly and pleasant. Enjoyed our room looking over the pool. The beds and pillows were comfortable and the rooms nicely decorated and appointed. Our room was very clean; excellent job by the housekeeping team! We enjoyed the pool and the complimentary breakfast each morning. Had an enjoyable conversation with the General Manager, Greg. My wife and I highly recommend this hotel.

"Surprisingly good value and nice atmosphere"

4
Georgina D, Kent, United Kingdom 16/04/2019

We booked this at very short notice based on being the cheapest hotel with fairly good feedback. We had no idea what the area was like but seemed ok. Room was fine for us, 2 adults and 2 younger kids, though beds were standard doubles. Room looked out on to the pool and breakfast was inc and eaten on the patio by the pool. Generally good value.

"Mini vacation for wedding"

5
Departure39308278785, Croydon, Pennsylvania 15/04/2019

Excellent hotel, very clean, friendly staff, would highly recommend. Not a lot around the hotel but the pool and bar make it still fun :-) live music wasn't bad either. Always good to have a free breakfast

"SarSota fun"

5
RockyMtHight, Orlando, Florida 07/04/2019

We stayed at the Bentleys hotel kind of by accident not knowing the area well. The hotel was fabulous great rooms beautifully we decorated very quiet very excellent staff. The pool area is adorable it's got a beach area a tiki bar a breakfast room. A short ride to Saint Armand Circle would stay there again in a minute.

"Great Value!"

5
Claire K, Evanston, Illinois 03/04/2019

We were visiting family that had booked a stay in Siesta Key. There wern't any reasonably priced hotels in the area and we found this BW nearby! It was great!! Clean modern room, a nice pool...breakfast was lively as well!!

"Great Hotel"

5
dwest22, Winnebago, Illinois 01/04/2019

great hotel - not one complaint. All of the staff were friendly and helpful. The room was nicely decorated and very clean. The pool/tiki bar was great too - food was good, drinks were just as good. Location was 7 minutes from the event we attended.

"Lodging"

5
Navigator66485931788, Lake Placid, Florida 16/03/2019

We looked for a getaway in this area and chose this hotel for its location. We did it online and it was everything we could have asked for. The staff were very friendly and accommodating. The place was nice and clean. My granddaughter loved the free hot chocolate around the clock. Overall,it was a very enjoying and relaxing getaway. Perfectly located for surrounding attractions,easy in and out and easy parking.

"Management lies"

1
Roving34161283466, Foxborough, Massachusetts 13/03/2019

I asked for a 1 night weather related refund , I was told it was booking.com that would not issue a refund only to find out it was a lie! Booking called the hotel and the manager refused to issue a refund! I hope it was worth it!

"A Great Stay at Bentley's Boutique Hotel!"

5
731glennt, Glastonbury, CT, United States 10/03/2019

My wife and I recently stayed at Bentely's Boutique Hotel in Osprey, FL while in Florida for a friend's wedding. What a charm! Hotel was comfortable with a friendly staff, and simple and warm as a boutique hotel sould be. An overall good value with that homey feel. Check in and check out were a breeze. Our room was spacious and clean and everything worked! Breakfast, like most included breakfasts in hotels in the price range did not have a lot of choices, but what they had was ample and good! We loved the pool area with a bar and snack bar. It was clean, and had a warm comfortable feel with plenty of clean tables and chairs to sit, or recline in, and we loved hanging out there...when not at the beach or wedding...which was at the beach, a bonus, as we were also escaping for a few days from the New England winter! If I had to pick something out that I did not like, it was the shower, as it had just a glass partition ad no door, and water would get on the floor sometimes, but maybe that is just me! Overall we loved our stay, were glad we chose Bentley's Boutique Hotel, and would definately stay there again!

"Enjoyable"

5
User 26/02/2019

We were in Florida for a wedding and we had our choice to stay at the Westin or to stay at Bentley's We picked Bentley's and enjoyed our stay. Everyone was very accommodating and the rooms were nice and clean. We would recommend it to our friends. Great pool area and easy access to everywhere we needed to go.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We appreciate you staying with us and the great review. We strive to make sure our guests receive great customer service and have a memorable stay. Thanks again and we hope to see you again soon!

"just what we needed"

4
stmerg, bethesda 25/02/2019

Beachy vibe even though its not on the beach. Small boutique hotel with an eclectic modern european vibe (our room had a bidet). Clean, good drinks, friendly and fun bartenders, very helpful staff. Property and rooms are very clean. Balcony rooms face the pool so we were able to enjoy the scene and music from our private space. Sweet little oasis!

"Great pool area"

4
Teresa W, Kodak, Tennessee 18/02/2019

Used a booking site to find a place to stay. The Bentley is unique. Each room has a different name on the door (royal victoria- pica dilly circus). Breakfast was not in your normal room near the front desk, it was held in a glass room poolside. Typical breakfast food, eggs sausage etc. Pool area was unique. Surrounded by decking and sand, not just traditional concrete.nice little tiki bar there too. Nice artwork down hallway and inside rooms. If you stay here, go to Rosebuds down the street. Have the carrot cake!

"Hidden Gem"

5
User 13/02/2019

Above par and not an ordinary motel. Many extras that make this place a home base that you can stay and enjoy . 82 degree heated swimming pool with a nice ambience. This area is in a center courtyard of hotel with snack bar and decent selection with tiki bar. Plenty of beach lounge chairs, tables and couch type seating. Oak and palm trees. Live music some nights. Extras in the lobby area with a restaurant and 24/7 very good free coffee machine. Friendly service and clean rooms and public areas. Good value for the price.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed our hotel and its amenities. Our pool area courtyard and Tiki Bar are very popular with our guests. Thanks again, we hope to see you again soon!

"Enjoyed the Tiki Bar and swim area"

4
Debi B, Sarasota, Florida 12/02/2019

The location is not the best in the area to experience the beaches. However, they make up for it with the amenities they offer on the property. Friendly courtyard swim pool/Tiki Bar with music, wiifi, towels, and Fun friendly staff.

marketingtrvl, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed our hotel and its amenities. Actually, we are only five miles to Nokomis Beach and Siesta Key is close by as well. Thanks again and we hope to see you again soon.

"Pleasantly Surprised"

5
Debby W, Orlando, Florida 09/02/2019

I have not stayed in a Best Western property for a couple of years, so was pleasantly surprised with the exemplary customer service, cleanliness and amenities this hotel provided. It is in a quiet area, close to everything the Sarasota/Venice area has to offer. The front desk people could not have been nicer, the room decor was fresh and updated. The bathroom was spotless, and there was even great water pressure in the shower. The one negative, for me, was the breakfast. The eggs were bland, strangely textured and cold. The bacon was greasy and undercooked. Overall, I would highly recommend this hotel, and since they do offer great rates, I would also recommend eating breakfast elsewhere. There are lots of great restaurants only minutes away from this otherwise terrific hotel.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed the hotel and our staff attentiveness. We're sorry that our breakfast did not live up to your expectations. We are constantly trying new things with our breakfast offering including newly added egg frittatas. Thanks for the feedback and we hope to see you again soon.

"One night stay, Hotwire win February"

4
Mainecooncat1977, Boston, Massachusetts 06/02/2019

We stayed one night - looking for a hotel close to Sarasota on a budget this fit the bill. The hotel is very clean and Chic. The staff is friendly, the room was really nice (207). Pool is smallish but heated Which is nice when FSU's are cooler. The coffee maker in lobby was amazing and free. Breakfast included was ok, the room is tiny so be prepared to wait or sit outside. We stayed On a Monday night and the restaurant was closed, also the tiki bar closed at 8 which was well disappointingly early. It was very quiet, perhaps it was just an off night.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much for the review. We're glad you enjoyed your stay. We do have additional seating in the lobby in the restaurant area for breakfast in the morning. We hope to see you again in the future for a longer stay!

"A Nice Respite"

5
Boystowtraveler, Chciago 30/01/2019

This is a very nice place to be although somewhat out of the way. They really do try to make you feel comfortable and welcome. Fun tiki bar area and rooms very up to date. The pool is large and in a great courtyard area. Breakfast area is actually large and nicely appointed. Not all guests come to dine at once in the A.M., so there is plenty of room. The bathrooms in the guest rooms are just beautiful. A very good value!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review. We're glad you enjoyed the room and our Osprey Tiki Bar. We've added item to our breakfast recently and are glad you enjoyed them. We hope to see you again soon.

"Excellent hotel"

5
User 30/01/2019

The hotel was clean, staff was friendly, location could not be better if you are vacationing in the Sarasota/Venice area, beaches near by, plenty of shopping and dining options, I would recommend this hotel for family and business stays.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Our central location to both Sarasota and Venice does give you the ability to visit multiple beaches and attractions. Thanks also for the kind words about our staff and cleanliness. We hope to see you again soon!

"Excellent value"

5
Voyage03712407907, Newton, Massachusetts 28/01/2019

The hotel is really lovely for the price. Nice pool area with a beach, good food choices and live entertainment. Great bar and nice rooms. The staff were very accommodating. Would have expected it to cost more.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We are a great value in the Sarasota/Venice area. Thanks for your review of our amenities that we offer. Our new restaurant has just opened and everyone is enjoying our pizzas, flatbreads and fresh entrees. We hope to see you again in the future.

"Don't go in winter"

2
WxmanMD, Annapolis, Maryland 18/01/2019

Hotel situation nicely for summer visitors will pool and outside tiki bar. However not in winter. Hotel has spacious restaurant/bar in front - but they make everyone go to the small unheated room by the pool for breakfast. Only seats 20 people at a time for a hotel of 200+ guests.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're sorry that you did not enjoy your stay. Actually, in the winter we are normally close to full capacity and our guests love our poolside breakfast room and poolside seating. We recently added 30 additional seats in our lobby area which many of our guest use for breakfast as well. We hope to see you again in the summer!

"Great place for an party!"

5
User 17/01/2019

We hosted our New Year's Eve party in the Casey Key Room at Bentley's and we had a great time. Staff was super helpful and the room was perfect for our group. Several of our party-goers stayed at the hotel and we heard nothing but good things. The pool and tiki bar became a favorite gathering place.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review and hosting the New Year's Eve Party! You guys did a great job and the guests who stayed with us were still commenting about the great time they had. Thanks again!

"Excellent weekend"

5
User 14/01/2019

This property is hands down awesome! The attention & welcoming we received was absolutely out of this world. Cleanliness was awesome & Friday & Saturday night at the pool area was fantastic! Loved the fact that there was music & Tiki Bar.

"Hidden gem"

5
User 14/01/2019

Loved the place. Unlimited tea/coffee in room and in reception. Friendly helpful staff. Ideal situation. Nothing too much trouble. Breakfast good and different each day. Plenty of hot food in trays. Pool area had loads of towels

"BouSweet"

5
Marvin D, Nakhon Ratchasima 11/01/2019

Loved the amenities. Complimentary breakfast was better than expected, loved the variety. Our room was excellent, as well as poolside. The only suggestion would be an upgrade to the gym. Otherwise, very convenient and accomodating. THANK YOU!

"No complaints!"

5
Roving50727676282, Silver Spring, Maryland 07/01/2019

I came here with my family for christmas/new years from MD and I was very happy I picked this hotel. Clean. Quiet. Renovated bathrooms. Friendly staff. Breakfast every morning... I would stay here again and again. The closest beach is 10-15 min away by car.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you chose us to enjoy the holidays with your family. We hope to see you and your family again soon. Thanks again!

"Not as pictured"

1
janelangel, Punta Gorda, Florida 06/01/2019

Upon arriving here we were so excited the photos of the hotel looked wonderful. However upon arrival and checking and getting to the room we were appalled the room was disgusting dirty. The shower was was nasty and was not cleaned properly. The comforter had a stain on it. The ice maker in the hall didn't work. Just a bad experience. Will not stay again!!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We are very disheartened and disappointed that you did not enjoy your stay. We wish you had of brought your concerns to us during your November stay. We have managers on duty that would have made sure you were satisfied. Unfortunately two months later there is little we can do for you except apologize for your experience and assure you that this is not normal for our property. As you can see from our other reviews we take guest satisfaction very seriously and pride ourselves in the cleanliness of the hotel and the superior customer service we strive to provide to our guests. Thanks again for the feedback.

"Family Celebration "

5
dgyuen, Murrells Inlet, South Carolina 23/12/2018

The Bentley was very accommodating to our family- 7 rooms, including a suite where we could congregate and entertain while all families were in Osprey to celebrate the life of the family's patriarch! The rooms and beds were comfortable, bathroom and showers spacious, and poolside balconies an added bonus. The pool and Tiki bar were well maintained and staffed. Because it was the off-season, we felt like we had the whole place to ourselves- if the place was sold out, we probably would not have enjoyed ourselves as much.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed your family celebration with us! Thanks for the great comments about our hotel and the Tiki Bar. Be assured; you still will have had a great time when we are busier. We hope to see you and your family members again soon.

"Strange deal "

3
roberty469, Southampton, United Kingdom 22/12/2018

We booked a room at the Virage Hotel got to the lobby to find a paper on the desk telling people to go the the front desk in the other building. The other building being a different hotel Bentleys Boutique hotel . They said we had been upgraded. Our room was on the ground flor along a corridor. Large room sparsely furnished but functional. Just seems strange to book one place and get another.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. The Virage Hotel is part of Bentley's Boutique Hotel as is On The Beach Casey Key. When possible, we do upgrade our Virage Hotel guests to Bentley's so they are closer to the pool and Tiki Bar. Tanks again and we hope to see you again soon.

"I like this hotel!"

5
User 18/12/2018

This hotel is very unique and one of a kind. The rooms are modern and clean. The shower was absolutely invigorating with awesome water pressure. The pool area is very beachy with white sand to walk on. It's actually in the courtyard of the hotel. There's a tiki bar which we recieved a free drinks per person as a welcoming gift. I enjoyed staying here.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're glad you enjoyed your stay with us. Thanks for all of the great comments about our hotel. We will certainly pass them along to our staff. We hope to see you again soon!

"Nice hotel"

4
Margaret S, Summerfield, Florida 09/12/2018

Nice hotel which I scored on Hotwire for an amazing price. The property was clean and neat and all the employees were very friendly and helpful. My room was in the back and was nicely appointed. The only less than perfect thing was included breakfast that was marginal.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you appreciated our cleanliness and friendly staff. We are constantly updating our complimentary breakfast selection based on the feedback we receive. We are added a better rotation of hot items and have added additional seating in our main lobby. We hope to see you again soon.

"Oasis in a happening area!"

5
User 22/11/2018

Beautiful boutique hotel. A little too quiet this November so lobby bar and restaurant was closed. I am confident it would be a vibrant atmosphere when busy and open. Very well maintained grounds, pool and building....great feel to the entire place and close to everything! Staff were awesome and very accommodating.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We will be opening our Lobby Bar and Restuarant later this month. Our Tiki Bar with great food selections is open currently. Thanks again, and we hope to see you again next time you are in the area.

"Happy Baseball Family"

5
kelgoldstein, Lake Worth, Florida 20/11/2018

We highly recommend this hotel, the pool area is so nice, the live music by the pool, tropical beverages and food services are perfect. it very much reminds me of Melrose Place the way the hotel is set up, its in a great location near some very good restaurants and only 10 minutes from i-75.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for the great review. We're glad you were able to enjoy all of our amenities. We hope to see you again soon.

"Best Western Bentley's Boutique Hotel"

5
Sunshine05357493317, Coconut Creek, Florida 19/11/2018

Have been using the Bentley's Boutique Hotels for years whenever we visit Seista Key (Osprey FL). It is convenient well priced and has great atmosphere. My wife loves the Feng Shui decor and I enjoy the reasonable price.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks very much for being a repeat guest. We really appreciate your loyalty and hope to see you again soon. Thanks again!

"PERFECT AND CLASSY"

5
dealornodealonstays, Florida 19/11/2018

Perfect gem! Upscale and exceptionally clean! Brand new bathrooms offer a high end rain shower stall and plenty of towels. Hidden courtyard has covered cabanas with ceiling fans, mood lighting, outdoor bar, outdoor live entertainment, pool and beach sand (yes, beach sand too). When the outdoor bar closes, the inside bar opens! Full buffet breakfast at the courtyard building was fully stocked with both hot and cold foods, plenty of juice, hot coffee and something for everyone. Never stayed here before but we were very surprised and will definitely stay here again!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Wow, thanks for the great review. We couldn't have said it better. We certainly appreciate you comments and hopr to see you again soon.

"Great Value, Nice Poroperty"

4
Norma G, Sault Ste. Marie, Canada 15/11/2018

This is a well appointed property with great staff and a location that easily allowed us to go back and forth to Venice, without paying the higher prices for staying right in Venice. They serve the typical hotel breakfast, in a room that opens up to the pool so we were able to sit and have tea by the pool in the morning. We would stay here again!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you enjoyed our value and staff. We hope to see you again when you are visiting the Venice, Florida area.

"An excellent hotel!"

5
Joanne C, Lighthouse Point, Florida 13/11/2018

We wanted a getaway to relax and we found Bentley's! Pleasantly surprised by how awesome the hotel is, from check in to check out we had a wonderful experience. The room was clean and comfy...we each got some well needed relaxation at the pool and also had a good nights' sleep! Come here, you won't be disappointed.

"Great place to stay"

5
Bob w, Denville, New Jersey 10/11/2018

Very convenient location, on Rte 41 close to Sarasota and the great beaches. The hotel looks recently refurbed, so everything is nice and clean. The pool and Tiki Bar are great, with very friendly staff and lots of good seating around.We will stay here again and recommend it to anyone.

"Good Location & Ambience"

5
azippy, Florida 08/11/2018

Good location, convenient Tiki Bar with good sandwiches and live music ... very clean & well maintained property. The front desk staff was very personable and assisted with locating hours of things we wanted to see the next day...

"Herbie & Jan's get away weekend."

5
User 08/11/2018

Great motel, lots of things to do and places to eat in the area.Especially enjoyed the Ringling Museum and the miniature circus; everything from the train to the outhouses, tents, beautiful grounds, mansion, etc.

"Sad"

1
Atlanta_Rob, Sarasota, Florida 05/11/2018

A Best Western "Boutique" hotel?? More appropriately a "place with potential" run by unprofessional and inexperienced hospitality individuals. I have stayed at the Bentley on multiple occasions but never again. The management staff, seem to be having some internal problems themselves and take their frustrations out on their guests and employees. The room rate dropped while I was staying at the hotel and I asked them to honor the new rate. They refused. When I mentioned I was a Best Western Diamond select and stayed there regularly, the manager Greg asked me why I stayed there and said "why don't you go stay somewhere else?" (so I did - Hilton and IHG brands thank you). The breakfast leaves a lot to be desired. It's not a bad breakfast (similar to other BW hotels) it's just ill prepared. I mentioned that to them on previous stays and nothing changed over several weeks. The "thaw and serve" sausage links and the "scrambled egg soup" are all but inedible at the breakfast buffet. A little culinary training for the non English speaking attendant would probably fix that, but they don't care. The rooms are in decline with paint peeling off the ceilings and walls and A/C units not working. I had to move rooms 3 times during one stay. The hallways have no air conditioning or heat. Weekends seem to be "party in the hallway" nights and calls to security at 12:00-1:00am fall on deaf ears. I would consider the Home2 Suites down the street as an area option (as recommended by the Bentley Manager Greg). Both the hotel and management there are worthy of the Hilton brand. There is a Holiday Inn down the street in Venice and each are MUCH nicer and friendlier options,

"Good option (if the beach is too expensive)"

4
Lubiere, Ottawa, Canada 04/11/2018

This place is quite nice. They own the On the Beach in Nokomis and allow their guests to use their facilities (pool and breakfast room). I asked to visit the rooms and they obliged. I saw a room withh 2 double beds, decent sized bathroom, nice furniture, large TV, fridge, The place looked recently renovated. The lobby and hallways were very modern. The pool area was very nice. The breakfast was typical BW offering with scrambled eggs, sausage, biscuit and gravy, a bit bland in my opinion. Plenty of parking. Very nice place.

"Relaxing Get-away"

5
User 29/10/2018

I had a wonderful, relaxing stay at Bentley's Boutique Hotel, in Osprey, FL. The grounds and room were lovely and very clean, and the staff was pleasant and helpful. I had a mini spa getaway! Enjoyed lounging at the pool, working out in the exercise room, and floating in the pool looking up at the palm trees and blue sky. I was the only one in the pool. It was wonderful!

"awesome"

5
User 24/10/2018

very nice place, great value , lots of fun, very cool layout, nice new clean rooms, pool was very clean and kept really nice, staff was all very friendly and very helpful, i could not ask for better, i had the crystal palace and it was absolutely dazzling! the whole place was kept well and everyone i came across was happy and helpful!

"Great stay"

5
Sheila C, Sunderland, England 24/10/2018

Stayed for a week and will definitely return when next in the area. Room was a good size and very clean. Staff were always willing to help. Loved the pool area but sometimes they ran out of towels late afternoon. This could have been the fact that others around the pool were taking 3 or 4 at a time.

"Great great hotel"

5
gregory5220, Venice, Florida 15/10/2018

The staff of the hotel makes you feel like you own the place. It is beautifully decorated and the pool and tiki bar are a refuse from the norm. The rooms are large and inviting and the coffee machine in the lobby allows you to make any kind of hot drink you could want. I have stayed here before and will again.

"Not worth the savings"

1
Susan S, New York, New York, United States 02/10/2018

My husband and I were in Sarasota for a very short visit only two nights. We didn't want to spend in exorbitant about on a hotel so we sort this on Trippet visor as a four-star hotel and decided to stay there. We had to change rooms three times before we were satisfied with the room. The second one we went into smells so strongly of mold we had to leave immediately. The staff was very courteous and accommoda my husband and I were in Sarasota for a very short visit only two nights. We didn't want to spend in exorbitant out on a hotel so we sort this on Trippet visor as a four-star hotel and decided to stay there. We had to change rooms three times before we were satisfied with the room. The second one we went into smells so strongly of mold we had to leave immediately. The staff was very courteous and accommodating But the hotel itself needs a thorough cleaning in and out and check for mold.

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you Susan for completing a Trip Advisor review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 941.966.2121. Sincerely, Greg Warner GM Bentley's Boutique Hotel, BW Premier Collection

"It was decent."

3
Clare P, Albany, Georgia 01/10/2018

It was a decent place and clean, but I like being closer to the beach. We had quite a little drive to get to the beach each day. It was convenient to shops and shopping centers. It was a great price for the location.

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for completing the online review - Did you try going to Nokomis Beach which is 10 minutes away? Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 941.966.2121. Thank you again for taking the time to complete the survey. Regards Greg Warner GM

"Bentley's Boutique Hotel"

5
Tracey B, Glendale, Arizona 30/09/2018

We had driven past this hotel and the outside was beautiful. thought it would be too expensive. We ended up there and the prices were great! Service at the lobby both at check in and check out were exceptional. Has a great atmosphere around the pool and the bar provided good service and drinks!

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for Trip Advisor Review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 941.966.2121. Thank you again for taking the time to complete the survey. Regards Greg Warner GM

"Quick beach getaway"

5
Marta S, Kissimmee 07/08/2018

Ever since our first visit I was impressed with the modern and clean facilities. Hotel is now renovation free and you can enjoy all of it's amenities.Live music Saturday at the tiki bar was a nice touch.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. We're glad you like our renovations and all of our amenities. Our restuarant will be opening in the fall.

"Great staff, clean rooms."

5
mkcskaboom, Warren, Maine 28/07/2018

The Tiki Bar was a lot of fun, but I'm glad my room wasn't near it. Very good morning breakfast and staff was very willing to help with anything. I would return For a future stay. My only complaint was the rooms could be updated.

"Saturday Night"

4
User 23/07/2018

Beautiful decorated room, clean and comfortable. Pool area is well equipped. Nice pool, lighted at night. Deck all around , with Cabanas. Tiki bar area for food and drinks. Also enjoyed live music. Very reasonably priced.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed your stay. Our pool and Tiki Bar area are very popular. We are the best value in the area and we hope to see you again soon.

"Family "

5
Claribel19, Fort Lauderdale, Florida 16/07/2018

Very cute Boutique hotel !! Clean and well taken of ... all staff from front desk ,breakfast area , housekeeping and bar are professional n very cordial .. close to beaches , just a couple of miles ... recommend highly as a little getaway to the most beautiful beaches in area ...

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. We're glad you enjoyed your stay and our beautiful Sarasota area beaches. We hope to see you again soon.

"Really enjoyed our five night stay"

4
User 15/07/2018

Our first night we stayed in Room 220 with two double beds. Room is small and cramped for family of four like ours. Beds were doubles and too small. We upgraded to room 212 “Temple” and that was great! Loved room size, comfort, big patio, direct access to pool area via gate, and being able to have a smoke on the balcony. Only recommendation would be to install an outdoor fan in balcony area. Similar room below us on ground floor did have one. Pool area is very comfortable and Tiki Lounge at pool has reasonably priced good food. Close driving proximity to all the major Sarasota area beaches. We didn't find a super amount if interesting food choices in the area, but you can get by. We went to Norma Jean's pub up one block several times since had good sandwiches and inexpensive beer on tap. Four miles up road toward Sarasota there is a Walmart and AMC movie complex in a mall. Staff at hotel was very friendly and helpful, especially Carolyn. Just a great person and eager to share her knowledge of the area. We'd stay here again fir sure since even our two teenage boys said “we really liked it!”

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review. We're glad you enjoyed the pool and Tiki Bar. We will certainly share your comment with Carolyn and the staff. There are more interesting food choices in downtown Sarasota and on St. Armands Circle. We hope to see you again very soon.

"Weekend Getaway"

4
johncF242RL, Naples, Florida 10/07/2018

Nice Place , Rooms clean , staff was friendly. Pool and Tiki bar were fun but got a little noisy on Saturday Night with the band. Best thing was the how close it was to Oscar Shearer State Park where our daughter was camping so we could travel back and forth between the to and get the best of both . There is also some good resturants and a Publix nearby. Had a great time

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for your review. Glad you could stay with us while your daughter was camping at Oscar Shearer State Park. We hope to see you again soon.

"Mixed emotions"

3
Atlanta_Rob, Sarasota, Florida 09/07/2018

I've stayed at this hotel 3 times. The first stay was pleasant, the staff was friendly and very helpful. I found it a good value for the price. My second stay housekeeping barged into my room while the "do not disturb" sign was on the door. I mentioned it to the management when I checked out. My third and last stay there were several issues that made my stay uncomfortable and unpleasant. If you like quiet - don't get a pool side room. I'd suggest a rear parking lot side room or virage. Pool side rooms can be very noisy and security is reluctant to clear the pool area of partiers after 10pm. At 11:30 I was moved to a room with AC problems, maintenance promptly came to my room and fixed it only to have it break down again about 12:30a. 3 rooms in one night. I asked for a late check out, put the DND sign on the door and again housekeeping barged into the room, this time while I was getting dressed. She was indignant and wouldn't leave promptly. Aside from my personal experiences here's what I can share about the hotel. Positive: Rooms are clean and aesthetically pleasing, fair value, newly remodeled, parking spaces are large, grounds are well kept, specialty coffee machine in lobby (nice). Non smoking rooms, Flat screen/ Cable TV.Keurig coffee maker & fridge in room, comfortable beds / quality linens, friendly / helpful front desk staff. Poolside rooms have nice balconies. Neutral: All showers, no tubs. Between Sarasota and Venice, Beach sand around pool area (pleasant tropical atmosphere) Negative Housekeeping desperately needs customer service training, Upstairs hallway is poorly ventilated and very hot in the summer time. Poolside rooms can be noisy at night after hours, A/C units located directly over beds in some units, breakfast leaves a lot to be desired in comparison to sister BW at Siesta (same microwaved scrambled eggs and "steamed" brown and serve sausage links every morning), 3rd party vending machines not well maintained (warm sodas), Pool bar food could offer healthier/ better selections (fried menu). Smokers on the patios.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for being a repeat guest and for giving us constructive feedback. We're sorry for the issues you encountered and will certainly address them with our housekeeping staff. We appreciate your business and want to keep you as a guest. Please contact our General Manager Greg Warner to discuss further. Thanks again.

"Week stay"

4
Kirsteen S, Glasgow 02/07/2018

Stayed here to be central for the Are a and this worked out perfectly- easy travelling to Bradenton, Sarasota, Venice & Anna Maria island. Best beach nearby siesta key. We bought chairs ,& umbrella from Wal-Mart much more cost effective. Rooms modern, clean with good showers & fridge. Also great restuarants nearby. See my other reviews. Easy parking. Laundry. Definitely worth considering

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for your review. We are glad you enjoyed your stay and all of the nearby attractions. We hope that if you in the area again, you'll choose us as your home base.

"Great hotel between Sarasota & Venice"

5
User 29/06/2018

Great hotel settled between Sarasota & Venice. Convenient to both cities & beaches. Really enjoyed our stay, hotel was quiet and staff was very friendly. Hotel was clean & well kept. Would stay again if in the area. Very easy to get in & out of. Rooms were very comfortable (a bit dark as far as lighting went) and bathrooms were very clean. Pool area was very nice & well done.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review. We're glad you enjoyed your guestroom and our pool area. We hope to see you again soon.

"Hip hotel, great pool and bar and near the beach"

5
User 22/06/2018

This secret hotel seems like a small hotel off the highway. But once inside it has a contemporary, European feel. Very clean rooms with AC. The breakfast area has lots of windows and more seating on the outdoor patio. The large, extremely clean pool is in a courtyard with balcony rooms overlooking the pool and tiki bar. Lots of pool seating and lounging. They provide pool towels too! It was a 5-minute drive to their sister location directly on the beach. Seemed to be LGBT friendly. Best for couples but there were some families.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the review. Our pool area is our focal point and we're glad you enjoyed it as well as our complimentary breakfast room that is poolside. Hopefully we'll see you again in the near future.

"Like Staying With Family (only better)"

5
User 18/06/2018

We chose the Bentley on our second trip to Venice, FL as a good place to stay while shopping for our new home in the area. We found the staff to be very helpful and always willing to answer questions or fill us in on "local color". The rooms are clean and spacious, they have a complimentary breakfast and the best coffee machine I've ever seen. It's nice to get away from the chain hotels once in a while, and the Bentley is what we recommend when friends are coming to this part of Florida.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're definitely not your "chain hotel' and we're glad you recognized that. We hope that your home shopping was successful and hope that you'll frequent our Tiki bar when you're permanent residents.

"Second time.. Will go again.."

5
ech0es74, Fort Myers, Florida 12/06/2018

Last time I stayed at their co-owned hotel behind Bentley's and was very happy. They provided me a pool front room for free as an upgrade. Music was great and breakfast was fine. I love the act that there was not smoking going on. Pool was clean and had very nice people around. My girlfriend and I liked the act that a State Park and beaches were nearby. We didn't use the shuttle this time, but really enjoyed Siesta Key earlier that day. Last time we went they had a small club/DJ. The remodel of the dinning areas was going on, but no problem.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for being a repeat guest. We're glad you enjoyed the upgrade to a poolside room. We expect our new restaurant to be open very soon. We still have great food at the Tiki Bar. Thanks again and we hope to see you soon again.

"Great little hotel"

5
User 12/06/2018

A fantastic little hotel. Rooms were very clean, Staff were very friendly and breakfast was great. Unfortunately there was a wedding on, so the Tiki bar was out of operation for the night, but ill be more than happy to return and imbibe in the lovely pool setting.

"Great location"

5
mlang33, Osprey, Florida 12/06/2018

Handy location, friendly staff, cool tiki bar. Contemporary style. I did not stay here, but I put my son there the night before his flight back home. It is an interesting hotel in an unusual location. The room was a little pricy, but it had been along time since I booked a hotel room.

"Nice boutique hotel at an amazing price"

5
babalubj, Beijing 03/06/2018

This hotel was a great find. Tasteful modern decorations, spacious rooms, terraces with paddle fans, great looking furnishings, and a large pool with diving well. The hotel offers free continental breakfast. It is strategically located near some of the best beaches in Sarasota, and also Venice Beach. Very clean, and very helpful friendly staff.

"Great Find !"

5
Tomzino, West Palm Beach, Florida 13/05/2018

Booked on short notice for a weekend away. Great staff very friendly and helpful. Sandra at front desk great customer service. We were upgraded as soon as we arrived for being BW Members. Great pool side room. Bar service very friendly good service and entertainment. Will be back !!! Great location

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for the great review. We love our Beast Western guests and are glad you chose us for your weekend getaway. We'll certainly let Sandra know that you mentioned her. We can't wait to see you again on your next visit. Thanks again!

"Amazing decorations ??"

5
User 12/05/2018

This place it's cool, the view from the rooms it's just incredible, the pool it's warm and clean, the staff is so helpful and friendly, the breakfast it's no the best but it's ok and the room are clean and nice. I really recommend this place

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for the great review. We do consider ourselves as a unique change from the traditional branded hotel and we're glad you enjoyed our rooms and decor. We are continually looking at our complimentary breakfast choices and appreciate your feedback. We hope to see you again very soon.

"4 day stay"

4
Bill L, Wellesley, Canada 24/04/2018

We have stayed here a couple times now - Breakfast is not the greatest but being poolside and a full service bar steps away from the pool is incredible! Rooms are the perfect size, beds are comfortable and clean!!

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thanks for being a repeat guest. Everyone does love our poolside Osprey Tiki Bar and we're glad you did too. We are always trying to add different items to our complimentary breakfast and hope you enjoy some of our changes on your next visit.

"Excellent stay!!"

5
User 24/04/2018

This place is awesome! Very clean inside and out. Pool has large tiki bar/cafe and plenty of lounge chairs as well as covered cabanas with very comfortable seating. Pool is large and very clean. Room was outstanding! Breakfast room was great and food very good. Scrambled eggs, sausage, biscuits/gravy, fruit, cereal, bagels. We were quite impressed with the overall quality of everything here. Staff extremely friendly. We will absolutely stay here again when in the area.

marketingtrvl, Public Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you very much for the outstanding review. Bently's Boutique Hotel was designed for the guest looking for something a little different and we're glad you enjoyed your stay. We're now part of The Best Western Premier Collection so don't forget to join BW rewards and start earning points when you stay with us. We hope to see you again very son.

"Stay somewhere else"

3
User 21/04/2018

Rooms were fairly nice after upgrades but white blinds only?!?!?! These allowed light into the room all night from outside and early morning-room is already white painted interior and it just made room that much brighter after lights out..breakfast foods were low budget not very tasty..

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to review us about your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 941.966.2121. Sincerely, Greg

"Average"

3
sandycracks, Thorold 19/04/2018

Average At best. No room darkening curtains. Cheap furnishings. Noisy halls . Didn't try the breakfast so can't comment on that . Pool looked ok but we were heading to the beach. About 20 minutes drive. Won't likely be back

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to review us about your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 941.966.2121. Sincerely, Greg

"Beautiful find on our way through"

4
57free, Niagara Falls 16/04/2018

Found this hotel by just passing by. Wonderful accommodations and amenities. We were welcomed by a friendly lady at the front desk(forget her name). After going to our room, we wandered down to the pool area. Water is heated, 85 degrees. Heaven! There is a tiki bar by the pool and bar type food menu is available. The breakfast was sufficient. Our king size room was very clean and spacious. Will definitely stay here again.

"Great place on Casey Key!"

4
werdtfr, Gainesville, Georgia 15/04/2018

Nice, clean, close to the bach! Perfect for a stay on Casey Key. Pops Sunset Grill is within walking distance. I unscrewed the bulbs in the outdoor lights one night to get some darkness in the room. Internet didn't work but I never let anyone know as I really needed a break from everything. Nice beach area, chairs and towels provided, nice touch.

"Loved this hotel"

5
5reillys, Bloomfield Hills, Michigan 12/04/2018

We got a pool side view room loved the room. King size bed was so comfy and the room was very spacious. I will be staying there again if I'm back in the area. The staff was very friendly and the teeki bar was a great place to hang out.

"Can't wait to go back!!!"

5
nicholascaloia, Grand Blanc, Michigan 12/04/2018

Absolutely love this place and can't wait to go back next year with the family. It is the most relaxing hotel I have ever stayed at and plenty for the kids to do. Siesta Key Beach is just 20 mins away from this awesome resort!

"Not worth the money"

2
User 11/04/2018

I stayed at this hotel for my wedding which I was having about 3 miles away from this hotel. We had many guests stay at the hotel as well and none of them were super impressed. Some of the staff were friendly enough but many of them were just rude. When I attempted to create a block, it took SEVERAL attempts and emails to get someone to help me and then after creating the block, the block rate was always higher than what people could book online themselves so even after getting it lowered slightly the rates online were still lower. I told our guests to check online first for the rate before booking the block because it was probably cheaper. I stayed in 2 separate rooms actually - a standard pool side room and the suite. Neither one was super impressive. I also wish it would clarify more if it's a poolside or poolview room when booking because my parents thought they would be on the 1st floor with pool access but ended up on the 2nd floor instead. The first room I stayed in was ok, the beds were small of course and the bathroom is set up kinda funny layout wise but it worked. The suite was hot, the air never seemed to really work. Our fridge was set to minimum so was pretty hot when we attempted to put stuff in it.They actually allowed us to use the kitchen fridge to keep everything cold so that was at least one nice thing they did. The breakfast was ok, but definitely not great. The water pressure in the suite was awful. We even mentioned we were there for our wedding and that it was our wedding night and most of the employees just seemed miserable and unpleasant. There were more guests walking by and congratulating us than any of the hotel staff who saw us walk in in wedding attire. We were told that once the tiki bar closed, the inside bar opened but that never happened, neither friday or saturday night which was really their loss, I guess because we had plenty of guests who were going to meet us at the bar for drinks after the wedding. There was paint on the walls in the bathroom that was peeling. Just overall, not really an amazing experience and for the price we paid, I expected way more.

"Unique hotel, far above a chain hotel"

4
User 09/04/2018

As I said, I like the hotel but it's guests were a loud bunch. I don't suppose there is much the hotel can do about its guests behavior. The people in the hall were drunk and loud waking us up several times. The kids parents needed to tell them that not everyone loves high pitched shrieking at breakfast.

"Ordinary roadside motel 30 minutes from Sarasota"

4
travlinman1946, Jacksonville, Florida 07/04/2018

The condition of the hotel is good although I had a problem with my AC the first night and they promptly changed rooms. The pool area and breakfast are very good. Unfortunately, if you want to primarily to be in Sarasota, you are going to do a lot of driving.

"Always a pleasure to stay here"

5
galfam04, baltimore, maryland 06/04/2018

Came here with family for a spring break getaway. Loved every minute of our stay. Friendly courteous staff. Great food, nice coffee machine in the lobby making cappuccinos, etc. Complimentary breakfast in the morning with a nice variety of breakfast choices (changes daily). On Wednesday through Friday they serve tapas, flatbreads in the lobby restaurant (delicious!) Have stayed here in the past, and will definitely return again.

"Beachin"

5
2atthebeach, Green Bay, Wisconsin 05/04/2018

Clean and Comfortable facility. Close proximity to many great beaches. Pool area and Tiki bar were great to hang out at and the live music on Friday & Saturday eve was nice. Staff was very friendly and helpful.

"Nice comfy room"

4
Pierre G, Montreal, Canada 03/04/2018

We stayed for 2 days at this hotel, the room was of a good size, confortable and very clean. The decor is up to date and the bathroom is very modern and convenient. The breakfast included in the price of the room was good and the coffee in the loby was great

"Don't get ripped off!!"

1
dnnmaroney, Osprey, Florida 01/04/2018

My husband and I stayed at the Bentley March 28-Apr 1st had a first floor king room that faced the pool. When we checked in we were told that they didn't have our reservation and in fact we were suppose to check-in the day before. After confusion they pretended to give us a reservation ata higher price. After reading TripAdvisor when we got to our room I find out that this exact scam happened two days earlier to another family. Unfortunately we could not find another hotel as it was Spring break and Easter Weekend The room, while clean, smelled like a dirty wet dog! The cleaning staff and those who worked at the tiki bar were very friendly and helpful. Don't let this scam happen to you. We contacted our credit card company and are waiting a response about this.

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Good Day Thomas, I want to thank you for taking the time to review Bentley's . You made your reservation on Expedia on Feb 3, 2018 for the following dates in 03/28 out 04/01 for a Standard Parkside King room. Your reservation had a 24-cancellation window. You did not cancel your reservation for 03/28 and you were charged a one night no-show charge as per our contract with Expedia. On 3/29 we checked you and happily gave you a free upgrade to a pool side room. You posted the following “I find out that this exact scam happened two days earlier” and “Don't let this scam happen to you. We contacted our credit card company and are waiting a response about this” We do not scam. You also wrote the following “After confusion they pretended to give us a reservation at a higher price”. This is not true. You were charged the exact amount as per your reservation with Expedia's Virtual Credit Card that you had prepaid. I would be happy to send you a copy of your reservation that you made with Expedia. Thank You again for taking the time to review us.

"Great Remodeled Spot!"

5
Amelia P, Los Angeles, California 31/03/2018

My husband and I spent one night here during our trip to Florida from Los Angeles and we wish we had stayed longer! The whole hotel is a remodeled roadside motel, which made for a really fun vibe. The room was large, we were upgraded to a poolside room that walked right out to the pool. The pool was great with a bar and food available. The staff was incredibly accommodating, allowing for early check-in and late check-out for maximum use of the pool. I would definitely recommend staying here and we will keep it in mind if we are in the area again!

"Much more than expected!"

5
readsmaps, West Nyack, New York 28/03/2018

My husband and I really enjoyed our stay at Bentley's. We were visiting with friends in Sarasota and Bentley's was centrally located to everywhere we wanted to go. We went to beaches in Venice, Nokomis and Siesta Key. We went to restaurants in Venice and Sarasota as well. The suite was well appointed, clean and comfortable. The pool was located in a center courtyard which was shielded from the wind which was really kicking up on two of the days we were there. There were plenty of chairs and lounges to be had around the pool. Breakfast was substantial although it was hard for the staff to keep up with replenishing as the hotel was quite full. The only other drawback was our outside deck/balcony was tucked into the corner of he building and didn't get much sun. However, we weren't planning to spend much time out there. Overall, I would highly recommend Bentley's and would return again.

"Great Hotel"

4
User 28/03/2018

We had a great time here. The staff was very friendly. The rooms and facilities were clean. The pool area with Tiki bar made for a fun environment. The room itself was large and had everything we needed including a mini fridge and keurig.

"David Evans"

5
User 28/03/2018

We had late checkout and maid must have came into clean and then realized we had that late checkout, but left door open, when we got back at 3:00 door was open; but all belongings were still there. This matter should be addressed; could have been a disaster.

"Skeptical"

4
Scott P, Raleigh, Nc 27/03/2018

I'll be honest I was worried about this one. My wife and I were traveling through Florida and I just didn't want to pay the crazy rates on the coast. Found this place with good reviews on tripvisor. But still skeptical. Wasn't expecting much. Was I ever surprised. Starting with the staff at the front desk. From what I could tell the hotel had recently all been updated. My room was awesome. Modern furniture, colors. The shower in bathroom were all recently updated. Outside the grounds are clean and neat. Great pool. The tiki bar is outstanding. Didn't hear a peep from anywhere outside. Would definitely recommend. Especially for the money. I'd stay her again on a heart beat.

"Classic styling, wonderful courtyard, updated rooms"

4
mr_b_6805, Valparaiso, Indiana 27/03/2018

Great place for a night or two. Hotel is built around a fabulous courtyard, featuring spacious deck, seating, cabanas, tiki bar and grill, and pool. Wish we could have stayed another day to enjoy it. : )

"Average not Premier"

3
eleanorl671, California 22/03/2018

Not sure why this is considered BW Premier but I really expected the bedroom to have comfortable places for 2 people to sit and enough counter space in the bathroom for toiletries. Had to put them behind the open door. Breakfast was standard BW breakfast - expected more from a 'premier' hotel. Did have good coffee. Yogurt machine broke several times the first morning and did not work at all the second. Had a coffee machine in the lobby but it was terrible tasting coffee - tried plain coffee, cappuccino and latte but they all had the same awful taste. Only good thing about this hotel was the reception desk - everyone there was very friendly and very helpful.

"Very nice hotel"

5
dennis065, Vero Beach, Florida 21/03/2018

Very nice hotel. Room was very clean and very quiet even though it faced pool and tiki bar with live music. Room AC was very quiet. Only negative was the pool was covered with tree debris in the morning and was not skimmed off early by pool maintenance.

"FUN IN THE SUN"

5
Michael022118, Shelby Township, Michigan 21/03/2018

Found this property surfing the internet and was very lucky they had a last minute vacancy for our 11 night stay during winter break. Very nice property and attentive employees - we had a blast here definitely will return in the future

"Bentleys Boutique Hotel Great"

5
Oldgreyfox14, The Hague, The Netherlands 14/03/2018

During our stay in March with our Baseballteam New Porks Baseball we stayed at Bentleys and it was great. The rooms great and the service perfect. The all you can eat breakfast buffet ok and the people very Nice. The Gym can use a upgrade but is fine. If you are looking 4 a fine hotel in Osprey pick Bentleys

"Quick weekend getaway."

5
Irena T, Wheeling, Illinois 14/03/2018

Recently last week to be exact stayed in the Bentley's for a quick little weekend getaway from Chicago. Even though weather did disappoint a bit, the hotel however made us happy. On a smaller side but very charming and cozy. Kid friendly, and the pool is heated to 85 degrees. Rooms you can tell were recently re-done and everything is nice and clean. I would pick a room facing the pool, which is on the inside of the hotel. Cute tiki bar area with patio and chairs to sit outside. They also offer many food options, Incase you decide to stay in. I saw someone mention the hotel is off a highway, yes it is located on main Tamiami street. But makes it convenient to get to places, since that main road leads to anywhere you want. And if you do get the rooms to face the pool, you can't hear nothing (not sure how it is on the other side, but their patio doors are thick to a point you can't hear anything going on outside). Staff has been also great, anyone you ask all very friendly and willing to help. Breakfast included was a big bonus for us, we don't like waking up early, so to us was very convenient and enough. Would like to also say a separate thank you to lady at the reception, her name is Samira. She was exceptional, we had little issue our first night. Even though the hotel was busy, Samira was able to move us to a different room next morning. No questions asked, and had the room cleaned first after people checked out so we can move in earlier and go on with our day. I really appreciated her help, and just really liked how she handle the situation and was beyond nice. I would absolutely come back to this hotel, as soon as I find great plane tickets :-)

"Nice Place"

4
Westport29, Bristol, Rhode Island 14/03/2018

We chose this hotel because of the location, the price was good and it was recently remodeled. The only complaint I have is the air conditioner was very loud it shut on and off all night long making it hard to sleep.

"Nice Suite and Pool Area"

4
TNTFamily, Canton 10/03/2018

We stayed 4 nights. The room was very nice with balcony looking out at pool. Nice walk in shower and comfortable bed. Pleasantly surprised overall. Breakfast was nice but would of been helpful if they replenished the bacon, sausage and had more fruit to offer. The Suite is large enough to offer rollaway bed for 2 teens boy and girl. But not offered. It was fine as we managed without. We would go back again.

"This not in boutique or a premier hotel"

2
J B, Newcastle upon Tyne, United Kingdom 09/03/2018

It's on the main highway. No mention of that. Very good marketing yet disappointing to find out. Walked in three women staff chatting away no warm welcome. Lady who served while pleasant didn't have a clue about the award process for a gold member. I had to tell her with the gold card I have a choice of a welcome present or 1000 points and she didn't know how to ensure I was going to be awarded the points (which is what I asked for). There is clearly a lot of training required to ensure a warm welcome and what to do for gold members. Tried the coffee machine it was empty of everything I wanted and in the end I had to drink a hot chocolate. Just what you need in 86f!!! I'm not sure I will ever get the 1000 bonus points. Decor is very 80's. Not my thing for this amount of money in the middle of no where I would prefer a much nicer and smarter hotel for the $254 I was charged. WiFi reception or speed not sure which but it is terrible out by the pool. Which is where you also need it. Room not ready at 3.25pm, I wonder when I'll arrive at a best western and actually have a room that is ready this chain hardly ever has a ready room for me. I wonder if I decided to leave the room at 2pm instead of the obligatory 11am check out if it would be taken as well as I did not having a booked room ready by 3pm. Employ more cleaners for goodness sake. When we arrived the receptionist said the room is not ready it will in 10 minutes. Being a fair person I left it 20 minutes and walked up to reception. After an exchange of words because it wasn't ready and the receptionist telling me ‘well I thought it would be but we had a delivery and the maids had to help “! Can you believe a customer being told that? My reply was I don't care about deliveries. I booked a hotel room and expect for it to be ready when I am told it will be and asked her to go and find out when it was good by to be ready. She was not happy. By now I didn't care. Would you be believe it, magically the room was ready. A message to Hotel people, don't play games with customers. How many times do I have to note. We the customers pay your salaries by paying for the room. Without us there isn't job, no hotel and no pay. Remember even if you don't like us the customer is king. Go out the back and scream if you have to but treat the customer well and provide customer service. This is supposed to be a best western premium hotel. If it is behave like it is, at the moment in my humble opinion it is struggling with service and decor to be average. In the room One shampoo in the room. Come on, premium boutique hotel I booked for two people what are we supposed to do share a sachet of shampoo? I had to go and find the manager (a very nice man) who went off to get a hand full of the stuff. But it shouldn't have to be. Get it right in the first place. Again customer service. Is this a boutique hotel,? Well I would supppse we all need to understand best westerns definition of boutique. It's not mine. Was it worth $254? No was not. What is it worth? On first impressions no more than a $100 hotel and I would want discount on that. I Would suggest unless you want to spend a lot of dollars for no reason then you are best to go somewhere else. Disappointing. I am on a quest to find a really good and decent priced best western. I've not done it yet but they can't keep a good man down. So now after settling into the room and taking a look at the guest informative directory. The place proudly displays that it is premier. So why do they have a shoddy and unprofessional directory that is tippex out with clearly services no longer available and then with bits of cut up paper covering other large items no longer available. Surely with the amount of money you charge here to could manage scanning pages in changing them reprinting and place nice clear professional pages back in. Very very unprofessional. The bedside lights don't work. What a dump. There is what clearly a person who thinks she was a supervisor checking the rooms (she had a clip board!) Why doesn't she add another line to her check list ‘check all the lights work' and do the job correctly. The facilities (pool bar) close at 8pm the food at 7pm wow this is really premium and really caters for the higher level of customer you are looking to attract. Breakfast. Was ok, but.....why bring out the bacon at 8am. When we had been there since 7.15am and no bacon had come out for us to eat. Bring it all out together please, it's easier to eat it then! Both TV's in the breakfast room had the weather channel on (also the one in reception). Why wouldn't you you put a news channel on its a lot more interesting than watching rain and snow. There are 7 tables in the room not enough for people to use as they were all taken by 7.30am. We managed to get one of them. I wish I hadn't as we were under an air conditioning unit that was on the roof and this constantly dripped water onto me and also onto the plate I was eating my food off. Horrible and disgusting. I'm stupidly paying $254 dollars for this privilege. Not very nice at all. Not at all boutique or premier. Check out. There was a very nice lady st checkout. Very tall and elegant with dark hair could have been something like Cuban I think. The issue i has was, best western provide vouchers (which I love and is a reason why I use the hotel chain frequently) why can't they either train their staff as to how to process them or make the system easier for them to use. It took approximately 30 minutes to check out. By that time, the lady and I were the best of friends. I have to say they've done a wonderful job on the marketing photographs on the best western web site. I am sad to say they tricked me. If the hotel was as good as the photographs it would have been fantastic. There are cheaper hotels out there and also better ones. This one advertises its self as being boutique and premier and a cut above the others. It isn't. The staff, the decor and how they operate let's them down. If you can get a cheap deal here you may as well stay (you might be paying what it is worth) but otherwise. Have a good look around and you will find better places out there for the high cost they charge.

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Dear Jonathan, I want to thank you for very detailed review of our hotel. I do apologize that you were unable to check you in until 3:35 PM - 35 minutes late. We have 9 rooms in the room type that you reserved and unfortunately on Mar 1, 2018 - 7 were occupied and 2 checked out late. I spoke with Carolyn (our Guest Service Agent) who remembers you and she informed me that she contacted housekeeping immediately and was able to get you your room within 10 minutes. Please excuse us again. I am sorry that 1 shampoo was not sufficient for your guest room. I was at the Front Desk when you came to request additional shampoos. I personally met with you within 3 minutes at your room with a handful of shampoos, conditioners, and body wash (2 of each). I wish that you had taken the time to speak with me personally with your concerns at that time. We will be changing over to shampoo, conditioner, and body wash dispensers in April so that in the future our guests will have an unlimited supply. Our new complimentary espresso and cappuccino in the lobby had been a little finicky and we had to get overnighted a new piece for the espresso grinder. I am sorry that you had to drink a complimentary hot cocoa instead of a coffee and did not the opportunity to taste our delicious complimentary cappuccino - my favorite. We do have complimentary Keurig coffee machines in all of guest rooms. As you are aware Florida is in high season in March and room rates reflect that demand. Rooms are scarce, and prices are high. In the future visit Florida out of season and you will find better prices. I have verified that you did, in fact, receive your points for your stay as well as the 500 additional points. I checked with Best Western and as a Gold Member, you should receive an additional 500 points. I took the liberty to contact Best Western and added an additional 500 points to your stay! I took the opportunity to look over your Trip Advisor reviews the last 12 months. You reviewed 13 hotels the past year and gave an average review of 2.46. I feel very fortunate to have received a 2. In the 2018 Bentley's Boutique Hotel has received 22 reviews on Trip Advisor and I am proud to say that 21 reviews have been extremely positive (average rating 4.5 out of 5). Thank you again for taking the time to review us – your constructive criticism is important for us to improve. Best regards, Greg Warner GM

"Wonderful!"

5
Nancy F, New Hudson, MI, United States 08/03/2018

We had a wonderful time! The hotel met and even exceeded all of our expectations. The staff were professional and friendly and very helpful with whatever we needed. The room was clean and comfortable and very accommodating! The walk in shower was an added bonus. Very nice! The pool and tiki bar were fabulous. A great place for couples! Will stay again!

"Very nice all around!"

5
George S, Salem, Virginia 07/03/2018

My wife warned me that I better not get a dump. Well, suffice it to say, she was very happy with Bentley's. Booked with points through my Chase card so it was very affordable for me. Only issue was even though I put in my Best Western number, I didn't get any BW points as the hotel didn't get my number from the website and said they couldn't (wouldnt) add it locally. Short drive to great Fish House at Casey Key.

"Wonderful Birthday Retreat at Bentley's Boutique Hotel!"

5
User 06/03/2018

My husband and I drove to Osprey, FL to celebrate my birthday. We stayed 3 nights in a king suite overlooking the pool that was fabulous! The tiki bar and the decor around the pool gave the ambiance of being at the beach. We enjoyed sitting on our patio and listening to the live music on Saturday night while sipping a glass of wine! We visited the Oscar Scherer State Park, the Stump Pass Beach State Park and thoroughly enjoyed our dining experiences at Cafe Evergreen! At the end of the day, coming back to our suite at Bentley's was wonderful!

"Amazing Boutique Hotel near everything"

5
lupo309, Staten Island, New York 27/02/2018

This hotel is wonderful. The pool area with the tiki theme is so relaxing and gives a great feel to this hotel. The front desk staff is very helpful (especially Roxxi) recommending local restaurants and points of interest. Overall this hotel is in a central location near siesta key beach, Venice Ave., Armand's Circle in Sarasota, and legacy trail. It is immaculate and even provides a cappuccino and latte machine 24 hours for free! With breakfast included you cannot beat this deal.

"It's NOT your typical roadside motel..."

4
02centsworth, Beavercreek, Ohio 25/02/2018

Could not find a place to stay in Venice so started looking at nearby towns. Didn't need beachfront so discovered Bentleys in Osprey, exactly 4.9 miles from downtown Venice, and 3 miles to Nokomis beach. It started out life as a typical roadside motel from the 60s or 70s, but has been extensively and nicely remodeled and updated--original art on the walls in both hallways and rooms; nicely remodeled bathrooms (with lots of light--yay!) and at least some rooms have balconies overlooking the pool area. Room was comfortable, nice amenities. Breakfast area is both indoors and outdoors, next to the pool. There's also a tiki bar that serves drinks in the evenings, and a guest laundry. We were very pleased with the property with a couple of exceptions: apparently the rooms all have two double beds; if you're used to a queen or king sized bed, even two "normal-sized" people are gonna be crowded. When you reserve, ask if there are queen or king rooms available. Also ask for a poolside room--they have the balconies and I believe are the same price. Breakfast was good, but lacked the variety of even a "regular" Best Western, much less their "premier" properties: no fresh fruit, not even any of the ubiquitous waffles. What was there was good, though. We had a serious problem with our first room--no hot water in the sink, and then the bathroom light fixture fell off the wall in the middle of the night, spraying broken glass all over the bathroom. However the following morning, the manager immediately moved us to another room with profuse apologies, and didn't charge us for the night.

"Vacation. "

5
User 20/02/2018

Great place and wonderful staff. Room was a great size. Bed was very comfortable. Bathroom was nice. Breakfast was great every day. Pool was nice. WiFi could have been better when we were in the room but it still worked when it was needed. I will stay here again.

"Very nice property"

4
FREPLUG, Macomb, Michigan 19/02/2018

Stayed here while in the 'area for a wedding. The outside looks nice. The lobby is small but quaint and no fluff. Staff were warm and welcoming. The room is a decent size and modern. The pool area and pool were very well kept. Breakfast was provided and tasty with many choices. The tiki bar attached was nice with great specials, and staff here too were very friendly. My only complaint was the price. It could most definitely be a bit lower then what it was......this reason alone will have me shopping elsewhere next time. Lower the price and this place will always be sold out and well worth the cost. All in all however, this is a great place to stay.

"Excellent hotel newly renovated"

5
Mohamed Tarek S, Cincinnati, Ohio 10/02/2018

The hotel is very clean newly renovated nearby nice beaches and attractions The service is great I loved it and recommend it to my friends Very relaxing environment It is great escape from the cold weather in Ohio

"Great hotel"

5
gregory5220, Venice, Florida 30/01/2018

It all starts with the check in. Samira walks you thru the paperwork and makes you feel like a old friend stopping in. The rooms are fantastic with every amenity you would expect. The pool area is great. Nick the bartender always has your needs attended to before you even know what you need. The real sand surrounding the pool deck makes you feel like being at the beach. The bathrooms are a must see to believe. If the choice is there, take the Bentley. If you have any problems, Roxxi and Carleyn are ready to jump in and fix them. This place is a must go to.

"Not your average best western"

4
cheznous3, Fort Wayne, Indiana 30/01/2018

I tend to be a tough critic and I need to applaud these hotel owners. The bedding (sheets, mattresses and pillows were wonderful and so superior to other hotels). I wish we had stayed longer because in comparison, our next hotels - comparable in price and overall quality - did not match up. The rooms are all named with a British theme and there are many other unique features. The staff was professional, very friendly and helpful. If back anywhere in this area again, I look forward to staying here and will recommend strongly to friends. Bravo, thank you and keep up the good work!!

"Beautiful place!!!"

5
User 28/01/2018

This hotel was beautiful! We really enjoyed our stay. Room was very clean and updated. Only complaint is that the drinks at the tiki bar were a little pricey! They also had an issue with the key maker but someone was close by to let us in our room when needed. Was able to get a key a few hours after check in.

"Great Gem"

4
steve7124, Austin, Texas 14/01/2018

My wife and I took a quick trip to Bradenton, Florida to visit family and found this property via Hot Wire. I don't usually stay in Best Western Hotels (preferring Hilton or SPG), but were pleasantly surprised by the quality of this property. It is newly remodeled, and our room was wonderful. A very clean, modern bathroom and comfortable king bed. The room was a nice size and in our case, overlooked another property in the back of the hotel. Room had a flat screen television with cable. They had a complementary breakfast each morning that was comparable to what a Hampton Inn offers, minus the waffle maker. Food was good, hot, and plentiful. There was a great coffee machine that made hot chocolate and many varieties of coffee (espresso, vanilla, etc.). Lobby also had a computer that allowed us to print our boarding passes. There was a very nice pool area and bar that we did not use, but looked like it would be fun for a longer stay in nicer weather! Staff was also very pleasant and helpful. Only down side for us, was it's distance from Tampa airport (where we came in), and the Bradenton/Sarasota area where our family was located, but the price more than made up for the slightly longer drives. Our particular room was located next to where the ice machine was, and one morning at 4am someone got ice (really!!)....but if we stay again we will simply not locate there....would given the opportunity we would certainly stay again and would easily recommend it!

"Great Hotel, not so great location for me"

4
laurita1414, Montevideo, Uruguay 11/01/2018

The hotel is great Great pool, great breakfast, great rooms. The location wasn`t good for me, because there`s nothing to do within walking distance (not even dinner). We had to take the car to go everywhere. Driving distance to the beach 15-25 minutes,

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for staying with us. I'm so very pleased that you were comfortable and enjoyed the amenities at our hotel. Unfortunately, there isn't much I can do about the location. However we do have another property that is right on the beach in Casey Key, which may be more to your liking if you're looking for things and places to do within walking distance. Feel free to give one of our front desk agents a call for more info. We hope you'll come visit us again!

"Cost effective place to stay !"

5
skibumal, Toronto, Canada 07/01/2018

Stumbled onto this motel through Expedia and booked a week's stay over New Year. I badly need some rest after a hectic 2017 and this was just the place for me. Drove here from the airport and had no trouble locating the property. Receptionist was very polite and helpful. Was upgraded to a poolside room - Thank you ! Rooms are spacious and very clean. Free parking and wifi. Poolside bar with live music on the weekends. Short drive to many beaches and cultural attractions as well as good dining near by. Free breakfast buffet ! Overall - had a great stay.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're so pleased you enjoyed your stay with us. Thank you so much for taking the time to give us such a wonderful review. We hope to see you again soon!

"A One Night Stay!"

5
Dave S, Portage, MI 06/01/2018

Needing a room before flying back to the frozen north, we chose the Bentley as it is close to some of our favorite restaurants and shops. Our first floor room was very clean and comfortable with a great view of the pool. While the weather wasn't conducive to using the pool and sand beach, this is a great benefit of staying at the Bentley. Hopefully the remodeling gets finished soon. We will stay here again when in the area.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to review our Hotel. We're so pleased you enjoyed your time here and can't wait to see you again. Our new indoor restaurant will be opening next month and we hope to have our remodeling completed in the very near future. Thanks again! Jen B. Guest Services Manager

"Compliments to the Staff"

5
B756NOmaryo, Dallas, United States 06/01/2018

We stayed in this hotel over the past 6 weeks twice and will again stay this month. The hotel is basic contemporary with a lofty looking lobby, friendly staff as soon as you walk in. The staff is very professional and will answer any questions that you ask. Always smiling and greeting you as you just walk thru the lobby. Breakfast is very basic, but we don't really care as we have a different diet than the regular breakfast eater. As long as there is fresh fruit and good coffee we are happy. And this hotel does have it and a great coffee machine. Rooms are very contemporary no nonsense fussy clean rooms and the bathroom is very nice with a walk in shower. Overall we rate it very high as it is priced right, staff is fabulous and a great location for our needs in the area.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for such a wonderful review. I will be sure to share this with our staff. We try our best to provide our guests with a wonderful experience. We're pleased that we did just that for you. Looking forward to seeing you again soon! Best Wishes, Jen B. Guest Services Manager

"Hotel recommendation"

4
X301PAdavep, Franklin, United States 06/01/2018

Great hotel with excellent staff who all were very cordial and accommodating. Excellent hotel for the money. Great breakfast. Clean rooms with very comfortable beds. Nice clean bathrooms. Would stay there again.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for the wonderful review. We try our best to make our guests feel comfortable and happy while they are here. Looking forward to seeing you again in the future! Warm Regards, Jen B. Guest Services Manager

"Nice Stay"

4
User 04/01/2018

Very nice and comfortable. Convenient to restaurants, beaches and other. Room was clean & comfortable. The breakfast was a little lacking; items not replaced, tables not cleared and cleaned quickly. Staff seemed a little overwhelmed

"Best pool ever"

5
User 30/12/2017

This was a last minute trip and our first time to this side of Florida. The pool was a hit. It's very large, has an 8 ft depth, and changes colors at night. Our room was immaculate and so comfortable. There were some eco friendly features like the low flow toilet and ac with remote. The ac was installed on the wall near the ceiling and had many options of how the fan blades could be positioned, the force of air, etc. So much better than the old wall units. The shower was large, light and had great pressure. We took an Uber to the beach everyday. And loved coming “home” to the pool. We will be back.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for the great review. We pride ourselves on giving our guests the best experience possible. I'm so pleased you enjoyed your time with us and can't wait for you to come see us again!

"Nice Hotel"

4
muy0ungk, Calgary, Canada 27/12/2017

Overall, I always enjoyed staying at Best Western. The Best Western in Osprey was in the nice location and the staffs were so freindly and nice. Only the night we stayed, there were a lot of contruction going on so not many facilities were available.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for taking the time to review our property. We're always trying to find ways to improve our guest experience and so sorry about the construction. We hope to see you again soon after our updates are complete. Sincerely, Jen Bagoon Guest Services Manager Bentley's Boutique Hotel

"Amazing as always"

5
Nikki D, Tampa, Florida, United States 26/12/2017

I have stayed at this hotel several times. Every time the staff have been great and the hotel has always been clean. The hotel is in a great area that is close to a lot of shops, restaurants and very close to the beaches. They are renovating their bar area so you couldn't order any food until the following Wednesday after I checked out. They do have a list of menu items for food in the rooms. I think this menu should be removed until they can start serving the food that listed until they open the bar up again.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
First, I would like to apologize for the confusion with the Tiki Bar Menu. We had an unforeseen issue with the kitchen and we may have missed pulling some menus from rooms. We are back up and running again and our new indoor restaurant is scheduled to open in February. We hope to see you'll come see us again when it opens. Thanks so much for the lovely review! Jen Bagoon Guest Services Manager Bentley's Boutique Hotel

"Very nice hotel"

4
LPN1, Naples, Florida 22/12/2017

Was here for 1 night and really enjoyed my stay. The room was very clean and the bed was comfortable. I apologize for not remembering the wonderful lady at the front desk when I checked in. She explained the layout of the hotel, parking, breakfast time and that I need to comeback when the tiki bar and live entertainment is up and running. The pool area was beautiful at night with the pool lights. My only complaint was the breakfast was pretty sad. I definitely would definitely stay here again.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for the nice review. We're so very pleased you enjoyed your stay with us and hope that when you return, it's even better. We're always working on ways to improve our guest's experience with us. Until next time! -Jennifer Bagoon Guest Services Manager Bentley's Boutique Hotel

"Staycay"

5
charlescoganf, Nokomis, Florida 20/12/2017

A great place for a staycation period or any vacation I recommend this place to all of our out-of-towners. I've been a local here in Nokomis, osprey for 35 years my entire life. And I love the little Tiki Bar in the atmosphere

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for the great review. I'm so happy to see our locals come to enjoy the atmosphere as well as our tourists. We look forward to seeing you again soon and hope to continue to provide you with wonderful service. Sincerely, Jen Bagoon Guest Services Manager Bentley's Boutique Hotel

"Lovely place to stay"

5
Liljapaavift, Malmo, Sweden 22/11/2017

A really nice hotel, clean, quiet, fresh and modern interior, friendly staff. Pool, tiki-bar by the pool, coffee-machine with tasty coffee in the lobby. A bit more breakfast items than normally is offered by US-hotels (we are used to Scandinavian style breakfasts).

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
I'm so pleased you enjoyed your time with us. Thank you for the wonderful review. Please come and see us again soon! Warm Regards, Jennifer Bagoon Guest Services Manager Bentley's Boutique Hotel

"Close to an event we attending"

5
lanagy999, Ocala, Florida 19/11/2017

The hotel was the choice Hotwire gave us. It was a Great hotel. It was very nice and had updated decor. Great little pool area. Had a great Hot Breakfast - eggs, bacon, sausage, biscuits and gravy and your normal breakfast items danishes, muffins, bagels, oatmeal with toppings, etc. which is included in your stay. The lady working the breakfast area was keeping it well stocked. If we find ourselves needing to stay in the this area again will definitely stay here again. If your looking for a con the only one I would say is the the water pressure in the shower wasn't that great but would not keep from staying here.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you so much for taking the time to review our property! We are so very pleased that you enjoyed your stay with us. However, I am terribly sorry about the issue you had with the water pressure. Please let us know in the future if there is anything we can do to make your stay more comfortable. Sincerely, Jennifer Bagoon Guest Services Manager Bentley's Boutique Hotel

"Absolutely Beautiful!!!"

5
User 19/11/2017

We absolutely loved this hotel! It was very clean, quiet, and we enjoyed the fact that it was secluded from all of the other mainstream hotels. The beach chairs that were provided were a nice touch. We will definitely stay here again.

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
We're so very happy that you enjoyed your stay with us. I will make sure to share your review with our staff. We look forward to seeing you again in the future! Many Thanks, Jennifer Bagoon Guest Services Manager Bentley's Boutique Hotel

"Great stay "

4
User 11/11/2017

Good service, enjoyed the tiki bar and they kindly made me a meal even though they'd closed the kitchen. Breakfast is a bit basic but otherwise this was a very pleasant stop and the staff were very friendly and helpful

Jennifer B, Guest Relations Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Thank you for the lovely review. We're so very pleased that you enjoyed your stay and hope to see you again in the near future! Warmest Regards, Jennifer Bagoon Guest Services Manager Bentley's Boutique Hotel

"Flea infested"

1
Jannerys, Miami Gardens, Florida 21/10/2017

Upon entering my Suite at the hotel room 122. Few min in my husband's legs were covered with fleas. We advised the staff they barely apologized changed us to another room. No one from management came to check on us to see if we need it something. My husband's legs were all bitten no one even asked afterward to see. Don't stay at this hotel not worth it.

"Hotel"

5
User 20/09/2017

Wonderful patio accommodations. Staff very very professional . Close to Venice & Sarasota. Tiki bar had entertainment & good food. Evacuated from Naples because of hurricane. They accepted my dog. Thank you

"Displaced by Irma"

5
User 16/09/2017

Thank you so much for all the staff at Bentleys for taking care of us while we had no power or water in our home! The room was clean and comfy- my 2 pugs even enjoyed it. Our bartender at the tiki was phenomenal and Caroline at the front desk was so helpful. I would highly recommend staying here-and will be back soon to have a cocktail at the tiki! Thanks again!

"Go to Bentley's Hotel For a Good Time!"

5
User 07/09/2017

This hotel has had a few challenges throughout the past few years. It recently caught on fire and has been renovated. All but the front of the hotel is open. The lobby is still under renovation, so you have to check in at it's sister hotel (the Virage) which is directly behind the main hotel. The pool area looks and feels like you are on the beach! They have many poolside rooms which include your own patio directly out to a sand filled mock beach including a tiki bar. There are little cabanas to sit in as well. At night the pool is very pretty as it's the only thing lit up in the courtyard. The breakfast is nice with many options. One unique option is the yogurt dispensing machine which included a toppings bar. Delicious! The staff was very friendly and helpful. The rooms are immaculate and very clean as well. It's just south of Sarasota Square Mall and Siesta Beach to the North. There's also good fishing on Blackburn point and another beach off Albee road in Nokomis. This hotel definitely is the most bang for your buck!

"VERY satisfied customer!!!"

5
User 26/08/2017

Upon arriving on a Saturday, I was given free drink tickets for the tiki bar only to find out that the tiki bar had closed because of storms. I was bummed because the main reason I chose this hotel was because of the tiki bar by the pool where one could order drinks/food and it promised music on a Saturday night. Was VERY pleased with the room, however. Very updated, modern and so clean! But still being disappointed about the tiki bar being closed, I called down to the office and expressed my disappointment. Jen the manager was SO understanding that she offered to either refund my money entirely or offered to take $25 off the price of my room AND gave me a later check out of 12:00 instead of 11:00!! Wow...who does that anymore? She appreciated my business and bent over backwards to make me happy!! Again, wow...was told by another guest by the pool that the free breakfast here is great...eggs, bacon, sausage, sausage gravy and biscuits, cereals, fruits, juices, etc. Looking forward to that!!!

"Fun and relaxing hidden gem"

4
Kaine1201, Fort Collins, Colorado 20/08/2017

We were skeptical but the name and reviews got us to come and we highly recommend. From the outside (especially currently they are remodeling their lobby) it doesn't look like much, but the courtyard and rooms are great! The pool is surrounded by cabanas with comfy chairs and couches. Their is a Tiki Bar and a grill that are good food and reasonable prices. They gave us a couple of coupons for drinks at the bar for our inconvenience with the remodel (which wasn't a problem but why turn down a free drink?). The rooms are named for different locations in England (The owners are English). They were very nicely decorated and we had a first level facing the pool that had its own little deck. The staff, both the hotel and bar, were very friendly and helpful, quick with suggestions for places to see and visit. All in all, a great stay and we would go their again.

"Fun place for a great weekend"

5
DarrylJK, Englewood, Florida 18/08/2017

Bentley's is a nice hotel and is making upgrades to make it better. Staff was wonderful. The Tiki Bar, under new management, is a fantastic, fun place to hang out pool side. Bartender/Owner was fantastic. Room and service were wonderful. Pool side balcony is another perk if you upgrade. There are plenty of great restaurants close by, including Casey Key Fish House. My wife and I plan on returning. Thanks for a wonderful 28 year anniversary weekend.

"Unique hotel engaging staff surrounds Tiki Bar and pool"

5
KSR4_CO, Delray Beach, Florida 15/08/2017

Stayed there 3x now over the past 3 years. What a great find. Won't find a better value with this great location and fun tiki bar pool scene. Activities and good restaurants not far away. Staff is friendly and attentive. Already booked a return trip.

"Indeed feels like a boutique hotel but great for families."

4
troyb149, Winnipeg, Canada 08/08/2017

Not busy at this time of the year and while it was a boutique hotel it was not snooty. Regular common folk stayed here and it was a great place for families with a large pool. Had a patio sliding door to the deck with your own beach which was kind of cool.

"An average hotel, not a boutique hotel"

3
Diana K, Tampa, Florida, United States 08/08/2017

The definition of "boutique hotel" is a small, stylish hotel, typically one situated in a fashionable urban area. This hotel is none of that. It is a fine average hotel, no different really than a chain motel. The room was quiet and well decorated, but smelled mildewy. The shower had obviously been recently renovated but had mold all around the bottom.The pool area was fairly nice, with a few cabanas (which had towels to save them or wet seats from swimmers). The best thing was the nightly musical group over the weekend. The little tiki hut restaurant was a nice touch. However we thought the drinks were very expensive. The breakfast was fine, but again was like a chain. I just think the marketing of this property is at odds with reality. And of course the construction didn't help.

"Birthday getaway"

3
Gary S, The Villages FL 30/07/2017

This is a great hotel located close to Casey Key, Venice and Siesta Key. They have renovated the entire hotel and worked very hard to create a great destination with a wonderful tiki bar and comfy pool cabanas. The only thing that I'd suggest would be adding a hot tub. On weekends there is live music next to the tiki bar and it was awesome. The bartenders at the tiki bar were great and the front desk clerks were great. It's a real shame the some of the staff were not as hospitable. The room manager Rhonda was very cool and aloof and not very friendly to the guests. The pool closed at 10p and a security guard demanded we get out of the pool immediately, almost as if he was looking for a confrontation. This could have been handled in a much better fashion and in a much more diplomatic way. I told Rhonda that I was disappointed with the manner in which the security guard handled this and she barked "I'll handle it." Aside these two employees I'd say it was a very nice stay. I won't be able to recommend the hotel to others unless I know Rhonda is no longer an employee.

"Nice for the price"

4
O1682SVmaryb, St. Petersburg, Florida 19/07/2017

This is an older 2 story hotel (walk-up but they were putting in an elevator). We stayed here for a swim meet and there are no other hotels nearby. The staff is very nice and cleaning service also. There is a pool bar/restaurant and a decent hot breakfast offered. Check out is at 11 which is a bit early. Room AC is very loud as is toilet. Very dim lighting. Wifi was spotty. Found one bug in the bathroom but hey it's Florida.

"Newly decorated rooms"

4
Skydancer1111, New York City, New York 12/07/2017

I was looking for a hotel with more personality then the chain hotels and this does have it. The lobby is new and spacious, the room was quiet, newly decorated and a decent size. Clean, well kept rooms. I was satisfied with my stay here overall. Seems a very family/child oriented place with many kids in the pool most of the time. The breakfast is as others describe-- very modest and mediocre. Ate there the first day, went out after that. The one odd thing were signs all over the room and when you registered about breaking rules and the penalties. Too bad they have had bad experiences and handle it this way. Other hotels must face the same thing but handle it differently.

"first time"

4
henry M, Winter Haven, Florida 09/07/2017

this is a great hotel,it will be even better this fall(2017)when a dinning room and bar is added to the front of thebuilding.the bedrooms are nice and the showers are modern.this will be our next stop on the Gulf.

"Best Bang for the Buck"

5
Jessica M, Tampa, Florida 09/07/2017

A great hotel about 15-20 minutes away from Siesta Key beach. The rooms are recently renovated and very comfortable. The pool area with lovely free cabanas are the great. They even have a tiki bar with bar offerings, and restaurant. Also they have live music on Friday and Saturday nights. To top off the hotel includes a buffet of hit breakfast. So come on for the price a great stay. We will be back for sure.

"I am not happy to write this review!"

2
hardbottomfishing, Hernando Beach, Florida 08/07/2017

I have been a frequent guest at Bentley's. The construction going on has never been an issue. This is still a nice hotel in spite of the construction. The issue is the housekeeping staff. Try these issues: No toilet paper in the bathroom and guess when you figure that out! The shower has such low pressure you cannot take a “normal” shower. Good thing the shower has low pressure, the drain is so clogged it cannot get the water out of the shower. Oh, did I mention the hair dryer was missing? The final “last straw” is the Do Not Disturbed” sign was also missing. When I complained (you do not find this all at one time) the last time I am told the housekeeping staff will be reprimanded! I suggested they need to be educated, have some training, who inspects? People don't do what is expected of them, they do what is inspected! I asked to talk to the manager, left my cell number in an attempt to “help him” understand what was going on in his hotel……… No call. We may stay again, but it will be a while.. Their answer at check out, discount my bill $25.00. I would have paid the many time more than $25.00 not to have to deal with the issues. I did not choose Bentley's for the “cheap” price…. As they are not cheap.

"Modern hotel"

4
User 08/07/2017

Nice renovated hotel. The hotel was still having work done to the front so we were a little nervous but the rooms were modern and you could not hear any construction. The pool area was awesome...cabanas and plenty of seating. We loved having the bar as well and some music in the evening. We would definitely come back if ever in the area again!

""Average" is an accurate description"

3
ASwee, Atlanta, Georgia 25/06/2017

We wanted to stay close to the interstate as our daughter was at the US Rowing Nationals at Nathan Benderson Park. This place seemed to fit the bill and was moderately priced. No issues at all with location or price. Rooms also very nice and common spaces are clean. That said - if your intent is to visit Siesta Key and have this hotel as your jumping off point there are MANY other places within this same price point to stay which would be much better options. As other travelers have pointed out, this establishment is under lobby construction so from the outside you seriously wonder if you are in the right place. There is really nothing around the hotel which makes its overall placement rather random. The pool area is just OK. They have bar type food out there and live music. Unfortunately this area is also a haven for smokers. No matter the time day or night all the cabanas were taken with people smoking non stop. The decorative sand around the pool is cluttered with discarded butts and during our stay even empty packs. Just no attention to detail at the pool area. Not even ever any clean pool towels. As others have said - the breakfast is also sad. Very thin paper plates to hold minimal selections. Not even really any fresh fruit. Items in plastic packaging. So much more could be done with just a little extra expense. Overall not a bad place to stay depending on what you need it for - but certainly would not plan my vacation around this location or establishment if the intent is to visit the beach.

"Loved it!!!"

5
User 11/06/2017

We had the best visit ever. It was relaxing with a great location, and staff. Ethan was on point!! Friendly, great drinks and attentive. The food menu could be a little more extensive by the pool. I get the simplicity and maybe its a small kitchen so no big deal. I assume the blonde is the manager she was always present and seemed to run a good crew. Breakfast was good, had to wait because they were booked to max on memorial day and some of the guests were savages but maybe knowing they were booked they should have been a tad better prepared. I still loved it and i will be back. Everything was clean and comfy. Thanks for a great weekend!!!!

"You say boutique I say in my opinion you can't market yourself"

3
CypressTX_Traveler, Cypress_Texas 05/06/2017

Upscale if: teabags are generic the only creamer you provide is chemical your danish assortment is plastic wrapped muffins guests must walk thru the rain to access breakfast staff at check in desk answer questions while actively eating! Elevator installation=temporary construction fence at entrance! Gorgeous & spacious room lacks a comfortable chair to sit in. A $20 up-charge pool side shaded balcony/patio is worth it. Avoid poolside rooms at busy times if you prefer peace & quiet. How do you keep kid from playing in "decorative sand" ? Poolside burger & fries are great. The $12 USD cost NOT great. I didn't see another onsite restaurant.

"long weekend 6/26- 6/29"

3
Dennis B, West Palm Beach, Florida 29/05/2017

room was fine toilet may funny sound first coffee maker didn't work new one work fine. breakfast was a real sorry excuse for one egg were cold sausage was cold biscuit and gravy cold that was all there was for breakfast went out to eat tor a best western the stander were not good

"Great hotel"

5
irina089, Long Island, New York 16/05/2017

Stayed here for 2 nights with my sister. Great place, clean rooms, very efficient use of space in the room as well as the bathroom. Nice pool area, not too many people which was a plus. Hotel is undergoing a renovation, but it didnt bother our stay. Parking and breakfast is included. Things to improve: the water pressure was very gentle in the shower and breakfast could have been better. Overall a decent hotel, close proximity to Sarasota. Definitely would return again.

"Rude management"

1
gigifl, florida 15/05/2017

I stopped by recently to inquire about renting a suite and hosting my husband's 50th birthday. I was hoping to find out about event space, catering, etc. knowing that they've hosted events and even had an event planner, I was stunned that the manager Rhonda Glowniak wanted nothing to do with me. She wouldn't even come out of her office to ask me any questions or details. I have family and friends flying in so we would've booked a block of rooms. The receptionist wasn't friendly at all, she went into the office-gave a brief description of why I was there-then I was told "we don't do that." I was shocked that the manager wouldn't come out of her office (15 feet from where I was standing) to ask me any questions about what I was looking for. I would seriously read the low ratings of this hotel before you book. If they treat locals like this, imagine how they treat clients that are only visiting for a short stay. Unacceptable.

Greg W, General Manager at Bentley's Boutique Hotel, BW Premier Collection, responded to this review
Good Day GigiFL, I want to thank you for taking the time to review us. You visited the hotel last week and wanted to rent a suite for a "quiet" birthday party for your husband for 15 to 20 people. Carolyn at the Front Desk informed you that we do not have "Hospitality Suites" for parties. I am sorry that you were angry and did not like our response. You stormed out of the hotel after picking up Rhonda's business card and informed the Front Desk that you were going to go on social media and "slam us". There was no block of rooms or catering requested by you as your guests were all local. As we are currently renovating our banquet rooms we could not offer you one of our banquet spaces for a your birthday party. Regards, Greg Warner

"Would recommend over and over again"

5
michellemF8496RV, Ridge Manor, FL 15/05/2017

Recently had the pleasure of staying at Bentley's. I could not have asked for better service, cleaner room, family atmosphere. The staff is amazing and go out of their way to make you feel at home. The Tiki Bar Manager Rhonda is super kind and lots of fun and always looking to make sure her guests are happy and well cared for. Definitely going back again!

"Nice place, modernly decorated."

4
VGMiami, Miami, Florida 15/05/2017

Nice place, modernly decorated and acceptable price. Beds are comfortable but not as big as described. Free breakfast was good, with many options. Pool area very comfortable for kids and families. Across the street, you can find Oscar Scherer State Park where you can spend a nice day with your family.

"Perfect!!"

5
User 07/05/2017

Clean, comfortable, friendly. Needed a room spur of the moment in Venice area. Found Bentlys on hotels.com. Walked in to book room, clerk honored the hotels.com rate and got us in our room right then at 10am. Big shower. Great overnight.

"Split personality!"

3
jc63Stockholm, stockholm 06/05/2017

This is the first time I have ever witnessed a hotel with a 'split personality'. We could not reconcile the beautiful pool photos (that had been the decisive factor for our two teenagers when finding a hotel last minute) with the non-descript external atmosphere or, rather, lack thereof. The lobby/entrance is being renovated (after a fire, I now learn) so the current lobby is a makeshift one (and complete with an office for a realtor. Weird). But it would still not change my view that this hotel is not clear about their customer base and what they wish to achieve. Renovating a roadside motel and giving a room a distinctly British name and making it appear upmarket by naming it Bentley's does not automatically qualify as class. There is a message in the bathroom (see photo), which indicates an issue (real or perceived?) with guests stealing anything in the room that is not nailed down. Very strange in a hotel with this price-point. Perhaps they should have included a hairdryer attached to the wall in their renovation plans to avoid the risk of their customers 'accidentally' packing it in their bags. The rooms facing the side carpark were quite dark (due in part to the dark furnishings) but the beds were clean, comfortable and the shower area of the bathroom was nicely done. Water pressure was great. Poor space for toiletries, considering the renovation, although there was a bench built into the wall behind the door (you had to close the door to access it). The rest of the room is like a cheap makeover. The bedside lamp was on for a relatively short time and the plastic and metal was extremely hot and at the height where a small child could easily reach it. Only two pods of coffee are provided in a room sleeping four adults and no tea at all (shame, it could have helped the 'English' feel they are obviously trying to achieve). And putting two big identical prints on the wall right behind the television is one too many. Less is more....Wifi worked really well. The pool and Tiki Bar is where the split personality is most evident. Exit the internal corridor to the rooms and you are suddenly in a 2.5-3-star environment that feels totally detached from the rest of the hotel. White sand borders the entire area and I thought they had small children in mind and had provided a welcoming play area. Not so. There is a sign there as well, basically telling you it is only for appearances (and, apparently, cigarette butts). A plus for the shaded lounging areas. A minus for not keeping an eye on the cleanliness. There was an abundance of orange plastic seating available and plenty of wooden tables and chairs near the Tiki bar. We did not try the bar offerings (venturing out instead to Pop's Sunset Grill in Nokomis, see separate review) so cannot comment. The indoor breakfast area is right off the pool and, fortunately, it is easy to dine outdoors and in the shade because the room itself had zero atmosphere, although you could dine in there as well. Breakfast is typically 3-star (but without waffles). Bentley's comes complete with another hotel immediately behind (Virage). It is all on the same plot and uses the same parking. They are in a rather 'off' location on the US41 and a car is definitely required. I would consider Venice or Sarasota unless you get a knock-out deal here or you are too tired to drive further. Interpret the use of Boutique very loosely. Unfortunately, the staff at this hotel were mediocre and showed very little of the welcoming Florida hospitality experienced everywhere else. I would not spend more than one night here. And, no, I did not depart with anything that I should have paid for!

"A gem of a gotel"

5
Sarahz_92, Portsmouth, United Kingdom 01/05/2017

Decided to do a last minute weekend away to Sarasota and found this hotel online through a third party. It looked amazing in the pictures so we booked it. It's located in osprey so it's only around 15 minutes from Sarasota and siesta key which wasn't a big deal, there are also a few nice restaurants nearby. Upon arrival it was clear that it was going under a lot of renovations which I didn't realise but it didn't hinder any part of our stay, I think it's going to look great when it's all finished. We got there very early, left a suitcase there and asked about the beach shuttle that it says about on their website (actually one of the reasons we booked) but we were informed that they weren't running it due to a lack of demand which was a shame but we decided to go siesta key all day instead which had free parking. We got back to the hotel around 5.30pm and officially checked in. I want to personally thank the person on front desk (unsure of name) who upgraded us to the best suite in the entire hotel. It was extremely unexpected and we were amazed. Neither of us have stayed in anything like it and it was beautiful. It's a shame we only came for one night!! We didn't have too much time to explore the other parts of the hotel but did take a look at the tiki bar in the evening where there was a live band playing which looked good. Breakfast was complimentary which is always nice, and there was a nice selection of food, although serving hot, heavy food on paper plates isn't really ideal, it was also a little bit dirty outside when we were eating but it was still nice to have a complimentary breakfast included. All in all a very nice hotel and I will definitely, definitely, be coming to stay again. Just a few little things that need to be ironed out as part of the renovations which I mentioned, and I think the hotel would be pretty much perfect for weekends away.

"Nice Hotel"

3
wolfman07, Miami, Florida 30/04/2017

Bentley' Boutique hotel recently updated all of their rooms and they did a nice job though the lobby bar area and the facade aren't finished (the pool side tiki bar still serves drinks and even had a live band Friday night when we arrived. The look and feel is very modern and clean. The hotel isn't in a great area, but it worked for our group because we were close enough to visit st Armand in one direction and soccer in the other. My only complaint about the room we had was that the beds were full size instead of queen. This makes sleeping two in a bed less than completely comfortable. My biggest complaint and the reason I give the Bentley three stars rather than four is the breakfast (included in our package). The food was "pathetic" to quote multiple people from our group. I'm vegan and there was literally nothing I could eat (not even whole wheat breads or oatmeal). The eggs were barely edible. The biscuits were hard, and the Orange juice was unrecognizable. Worse than the food was little things like the paper plates were so thin and cheap that it couldn't support the weight of a bagel without using too hands. The Bentley should rethink its breakfast offering from top to bottom. Outside of the room, breakfast is the next biggest customer experience and it is too important to have it taint what is otherwise a pleasant stay.

"Nice Hotel"

4
mark e, Wildwood, Florida 30/04/2017

My girlfriend saw this hotel online on Hotels. com and it sounded nice and it was. We love Siesta Key and it was a little bit of a drive to there but it was well worth it to stay here. The pool area is very nice and the tiki bar was nice also. Breakfast area was small but the food was good. The room was very nice and would recommend this hotel to friends

"Very nice room"

4
User 28/04/2017

This room was very nice and clean, the hallways are very clean as well... over all the rooms were very nice. Only complaint I would have is the breakfast needs serious help, the room was very small, not maintained as nice as the rest of the hotel. The breakfast food was below average, but it was free. **don't let that stop you, the room was very nice, clean, and very well maintained.**

"Near beautiful coastline"

5
Glamazon123, Vancouver, Canada 24/04/2017

You'll need a car, but near all that coastline has to offer. Beautiful beaches are within 10 min drive and downtown Sarasota is about 25mins. The room is comfortable and trendy with mini fridge and dreamy bed. The pool area is lovely for sunning and swimming...

"Good location"

4
Sush108, Kansas City 24/04/2017

It may not look like much from the outside, but it is a very nice hotel: spacious rooms, well-kept, attractive pool area. Venice is just down the road and Sarasota 45 minutes to the north, beaches nearby. The one disappointment was the breakfast which offered the usual pre-packaged junk,served on paper plates with plastic cutlery, but also scrambled eggs, toasted bagels and a fresh fruit salad. After four mornings I was really tired of it. Otherwise, enjoyed my stay here.

"Musty Hotel"

2
Lisa W, Tallahassee, Florida 24/04/2017

This hotel was musty and smelly. Would not recommend to anyone. There was nice music by the pool one night, but the other night the music was not so great and we could not escape it. Pool is a nice size.

"Friends outing"

4
sebrinac2017, Fairmount 22/04/2017

The location was ideal, it aloud us to visit numerous beaches in the area. The staff was very friendly and the hotel was quiet after 11pm to allow for a peaceful night. Various restaurants within close proximity allowed a nice selection of dinning experiences and overall it was a very stay. We will be returning

"Nice Hotel"

4
User 22/04/2017

We got married in Siesta Key and wanted to find a hotel relatively close by to accommodate our guests. We reserved about a dozen rooms at the Bentley. Everyone was quite pleased with their stay. The hotel has been recently renovated so the rooms are very modern, clean and comfortable. The pool area and Tiki Bar are a great place to hang out and have food, drinks and a swim. They still have a few kinks to work out in the hotel, sometimes the service is a little slow. But overall, great value for the price and a good hotel.

"OK hotel for the price"

3
EasyDoesItinWI, Neenah, WI 19/04/2017

We booked at The Virage, and arrived after dark. This hotel was situated behind Bentley's, so we drove to the back but there was no check-in there. We went back to the front of Bentley's and had to check in there. Would have been nice to know that up front. Our room was upgraded to a newly remodeled one in Bentley's, but when we opened the door, a strange smell assaulted out nostrils. One of the walls was very dark and the room was ultra contemporary, as was the bathroom, which we didn't care for. However, the staff was very nice and accommodating. Unfortunately during our stay, there was construction, which forced us to walk outside for breakfast in the rain. A good value for your money near Siesta Key, but I wouldn't stay there again.

"What happened to the Satuday night entertainment? His name was Costal Steve."

1
bdsherm19, Sarasota, Florida 13/04/2017

I'm upset about the fact that the performer(Costal Steve) who my wife and I would go see on Saturday night is no longer there. He was terrific, very engaging and entertaining. He really made you feel like you were on vacation, he set a great atmosphere there. So I am wondering what happened to him? Saturday night there is not the same without him, so I will no longer be going.

"Nice Place"

4
User 13/04/2017

Bentley's is one of those hotels that we like to come back, Room are very comfortable, the place is very quite, we choose the room with pool view on the first floor, which is very good especially if you have kids, for all this I would say 5 Stars, But I only give (4) for an incident that I had with Ethan at the Tiki Bar, don't even try to ask him for ice, this guy is very rude and disrespectful! This kid doesn't have the minimum of courtesy rules, thanks to this guy we did not spent a dollar on the tiki bar during our stay.... I spoke with the manager and he agreed with me and I hope He talked to him. Some times the employees forget that they have their jobs because Guest like us come back for a good service. We hope that the next time we comeback Ethan won't be there anymore.

"Very pleased with comfortable room"

5
Larry W, Houston, Texas 12/04/2017

We were staying at Bentley's because it was relatively close to a spring training game in Sarasota - about a 25 minute drive, and we were very pleased with the remodeled room. It was clean and comfortable. The front desk personnel was very helpful and the personnel in the breakfast buffet area were efficient as well. The breakfast buffet was typical for this priced hotel.

"Decent stay"

3
Lindsay W, Timonium, Maryland, United States 12/04/2017

We stayed for three nights at the end of February and had a decent stay! Our rooms seemed clean and the beds were comfortable. The showers could have been cleaner since it appeared that there was some black mold on the grout. Also, at night these tiny flying ants were crawling on the bathroom sink but would be gone by morning. The pool area was clean and peaceful. The tiki bar food was terrible. Overall, for the price and location, I would stay again

"Filthy and cockroaches "

1
katia007, Toronto, Canada 09/04/2017

Bedsheets were not changed from previous stay, cockroaches in bathroom, loud, not worth the $$$ at all. Do not stay there. That's literally the only thing that we look for in a hotel room - clean sheets and towels and no filthy insects.

"No words..."

3
jessebV6487HU, Loxahatchee, Florida 06/04/2017

I hope staff and management make the necessary changes . It used to be a pleasurable stay for me in the past. I am disappointed & will be staying elsewhere in the future if they don't elevate their standards to at least par.

"Best Vacation at Bentley's!!"

5
Nickstar21, Billerica, MA 06/04/2017

Great stay @ Bentley's-we stayed 3/22-3/29, and it met all our expectations! The room was very modern and clean, and the pool area was fantastic. The breakfast was very good as well, included in your stay for free: scrambled eggs, sausages, biscuits & gravy, cereals, muffins & danishes, yogurts & toppings, something for everyone. There is a Super Walmart 3 mins down the road, which we stocked up on our beer, wine & munchies :). Close to Nokomis beach-perfect for sea shell searching. Venice Beach 12 minutes away...found 2 shark's teeth there, along with more beautiful shells. Siesta Key Beach (GORGEOUS) is about 15-20 mins away. Gold Rush BBQ, Nokomos, Pop's Sunset Grill were excellent restaurants we went to that were nearby. Our highlight day was going down Casey Key Road to see all the billionaire's mansion on the coast; about 5 minutes from Bentley's, then stopping at Casey Key Fish House-fantastic food, and a FUN tiki bar! Bentley's is located near many restaurants, stores, downtown Sarasota-great location, but you will need a car. There is a fridge & Keurig in the room, no microwave, BUT across the parking lot, you may use the microwave @ Virage hotel. There is a lounge area where you can heat up your left over food, eat there & watch TV. There's also a small gym upstairs. We really enjoyed our stay @ Bentley's and would LOVE to return!!!

"Looks good, but once inside you'll notice the rate does not match the room"

2
Charles700, Fort Lauderdale, Florida 21/11/2016

Yes we understand the hotel is undergoing renovations following a fire. That said in a $150.00 room we expected a telephone, bathroom vent fan, curtains covering the venetian blinds on the front window, better interior lighting, more that one chair, bedside night stand that at least was upto the mattress height and better lighting that included coverage for the two beds, hair dryer, shaving mirror, desk lamp, etc, etc. Honestly this was more like an $89.00 room. Very limited lighting and no lights turn on with the entry door switch. A bathroom with no vent fan? I'd question if this unfortunate lacking feature is even upto the local building codes. Lighting, well there are a very few options. Surely the person who was or is responsible for this property has seemingly never worked or worse yet stayed in a motel/hotel as so much was missing. All this said the courtyard pool area appeared very nice and recently refurbished.

"Never Again"

1
ltmpls2016, Minnetonka, Minnesota 17/10/2016

I thought the hotel was good but within 24 hours there was a damaging tornado in the area and the hotel had no power. The hotel did NOT do a good job of communicating. No one even knocked on the door to let me know anything was going on and I never heard any sirens. After pushing, they put me in a hotel for 2 nights a few miles away but then forced me to move back again when the power came on but they were in no way ready for guests as the kitchen was out of order and the place was still a wreck. A/C unit di,dn't work right and couldn't open window, asked to be moved, just all around hectic but I had prepaid the stay so was stuck. They refused to just credit me for everything but the first night. I would have gladly just moved to another hotel for the rest of the stay. They didn't handle it well. It was a serious storm, the two tornadoes that touched down killed 2 people in town but they were in complete disarray with no apparent emergency procedures that made any sense.

"Great Location and Nice Hotel"

4
waxlady, New York City, New York 26/08/2016

This was a lucky find on a short notice. I needed to go to Sarasota to have a meeting with a new business owner about creating murals for her new building. It was right after the new year so rates were dropped down. I got super lucky with the hotel and its price. The staff was pleasant and helpful. The room was clean and roomy. I had two queen beds. There wasn't much of a view. They had a great pool and poolside bar/restaurant. I went for a nice long swim upon my arrival. After that, I had the shrimp appetizer and a few cocktails at the outdoor bar. The bartender was great. It was a fairly good experience. There were a few things I didn't like. I didn't care for the gaudy paintings in my room. I'm an artist and really wish I could see quality work on hotel walls such as what I create. It won't stop me from going back, because it is a nice place to stay and super location. Also, you need to be a bit mindful of your step when you walk out into the back parking lot. There is a ramp and it drops off a bit, but you don't notice it in the dark until you take a step and twist your ankle. I'd recommend put a few strips of glow in the dark tape so an accident doesn't occur to your guests. I did twist my ankle, eventually it healed. I didn't pursue anything further with the hotel, but I did sign a form and the front desk was very helpful. Other then that it was a terrific stay, and I'd go back in a heart beat.

"What a nice suprise!"

4
Shonnie R, Burnsville, Minnesota 24/08/2016

Purchased the room through hotwire for a great price. I was mildly disappointed after I paid and the hotel was revealed. The pictures didn't quite do it justice. I can not complain! The grounds were well kept; the room was nice-UPDATED! The pool area was equipped with a bar and sand just like a beach! Although it was very quiet, The restaurant bartender was AWESOME! I wish I could remember his name. I saw some of the reviews say that the location was an issue but for us it not bad. There was shopping, Walmart's and restaurants less than 10 minutes away. Siesta Key beach was around 15 min away. Not bad in my opinion.

"Great Place"

5
Sharon L, Nokomis, Florida 11/08/2016

Everyone was helpful and pleasent. Very nice rooms clean and well stocked. The bed are very comfortable. The restaurant was clean and nice. Great food really good service. Would definitely recommend!!

"Clean and great location"

4
gcarrucini1, Kissimmee, Florida 03/08/2016

Love the location, close to our favorite beach. The room is very clean and super comfortable beds. The pool is great and the front desk people are pretty good. The restaurant not that great at all, rude waiters and not good food either. But many nice restaurant close enough.

"Quaint Hotel"

4
patsmom1, Long Island, New York 25/07/2016

The location is a little noisy on the main street into town but it is quite charming once inside. There are two hotels located on the property....ask for the one in the front. The one in the back is a little shabby. It was perfectly located for my stay since my family lives right across the highway. The restaurant and bar was lovely and had great food and ambience. I did not have time for the pool but the area looks very inviting. I would recommend this hotel and would stay there again.

"Nice hotel."

3
crispessoa0115, Orlando, Florida 25/07/2016

We enjoyed staying at Bentley's. Very clean hotel and friendly staff. As far as location goes not very close to Siesta Key or Venice Beach. I was not very thrilled with the location. I would recommend this hotel however, be aware that is not so close to the beach,it does not have a microwave in the rooms,, no open windows or patios... I also thought the room could have been a little larger.... Loved the shower. Gorgeous pool with entertainment everyday unless it rains.

"Nicely appointed, but that's about it."

2
P4223ZPdanielc, South Florida, Florida 21/07/2016

This review is for Bentley's, there is a separate building on the property owned by the same people called Virage. The place looks good, new furniture and fresh paint. But, rooms are extremely damp and smelly even when we left the air running to try and dry out the air. Like I said, the rooms look nice, but are not clean. There is left over smudges and dust/dirt in bathrooms, and on surfaces generally. Bed was comfortable, but the pillows stunk because of the long-term dampness. Plenty of parking, big pool area - all rooms face the common pool area, we had a lower level room, if the blinds are not perfectly in place people can see in especially after sundown. Maintenance entered our room to spray for bugs when we were out for the day after I told the front desk to NOT have them enter when I'm not there and that I would make myself available if needed- not cool. This place calls itself a resort, but I did not eat/drink at the restaurant or bar. The place has lots of potential, but management needs to take note of the details.

"Great wedding reception"

5
Steven B, Sarasota, Florida 18/07/2016

We recently held a wedding reception at Bentleys. We received many great compliments from our guests. The catering staff was attentive to every detail. They certainly made the evening most enjoyable. The dessert table was eye popping. Compliments to the chef. The salmon dinner was a big hit. It seems everyone liked that dish the most. Everyone sure had a great time with the shrimp cocktail. The quality of the shrimp was extraordinary! The bar staff was kept busy the whole night. Can't say enough about the staff and how well they kept the food and booze flowing freely........... Those guests who stayed at the hotel that weekend also enjoyed the tropical hotel atmosphere. Great pool and tiki bar! I'm sure they will remember Bentley's the next time they are visiting Sarasota.

"Nice Hotel, odd location"

4
Chase P, Toledo, Ohio 14/07/2016

We booked this hotel for a business trip and were surprised at how nice it was for it's seemingly random location in Osprey. It has a restaurant, tiki bar and apparently a night club. The room was clean and updated, the bathroom was really nice and a fair size, and the bed was comfortable. It feels safe as you have to use a key card for all outside doors other than the main entrance. The room had a fridge, coffee maker and safe, though the safe is a laughable size. Nice to have one, though. The staff was very, very nice. As far as location, not exactly close to the beach, but easy drives to Siesta Key or Venice Beach are great. Wal-Mart is right down the road as well as a nice Westfield mall just bit further. Again, nice hotel. Only real downside was the obvious Fabreeze smell in the halls. While a clean scent, a bit strong. Would stay again.

"Disappointing"

3
Annie M, Saint Louis, Missouri 06/07/2016

TL; DR - Never again. I stayed here with two children for one night after spending the day at the beach. As soon as we walked into the lobby I was unimpressed. We stood at the desk for a good five minutes while three different staff members discussed some issue other guests were having. There were no other guests around the lobby - just myself and the children. Still, the staff members continued their conversation as if we weren't standing two feet away from their faces. My two little ones were exhausted and hungry and made it known (the toddler started whining). It was only then that a staff member looked at me (as if I had magically appeared and not been standing in the same spot for five minutes already); she told me she'd be right with me and continued with her conversation for several more minutes before finally beckoning me forward to check in. She was sufficiently polite, but the damage was done. Once we checked in we were told where to go (awfully labeled hallways/doors, btw). The room smelled quite stale but seemed clean...until I walked toward the side of the bed where I saw several Goldfish crackers. Yes. I know. Disgusting. The towels in the room were discolored. Every single towel. In all my years of traveling across several countries, I have never encountered that. It was bizarre. Who would keep a single discolored towel? Let alone six? Very questionable for any hotel. But the biggest nuisance was a missing blind on the sliding door to the patio. Right across our patio there were people drinking at the Tiki Bar; every single person could clearly see into our room if our light was on (it was nighttime). I felt so uncomfortable that I changed the kids into their pajamas in the bathroom and kept the bedroom light off. Another first for me! We were too exhausted to ask for another room, so we just went to sleep right away and were out first thing the next day. I definitely will not return.

"Girls weekend"

5
User 01/07/2016

Had a wonderful time here. Very beautiful place. Michael was very nice and sweet. The Dj and bartender were amazing. A very romantic place for couples but my ladies enjoyed themselves. Just need more places to eat that are open and not close early. I will return!!!!!

"Perfect 'fishing camp" for central Gulf Coast tarpon hunters"

5
Albericht, Richmond, Virginia 01/07/2016

For the past 8-10 years my fishing buddy and I (both 75+ years old) have driven to Florida in early summer to fish for tarpon off the central Gulf coast. We have stayed at a variety of places, and about 5 years ago we stayed at Bentley's on the recommendation of our fishing guide. We have been staying there ever since. In my opinion the place has improved every year since our first visit. The room rates are moderate, the rooms themselves are modern and well maintained, and the service is outstanding. This year the service at the "tiki bar," at which we always have a drink to rehydrate after cooking in the early morning sun in the guide's flat boat, and usually wind up eating dinner, was particularly great. Families traveling to the area seem to like Bentley's because the swimming pool is usually full of children. I can't comment on it as a family destination, but I can say that if you are planning to go to the Florida Gulf coast to try to catch tarpon in the June run (apparently they go elsewhere starting in July), you couldn't find a better place to stay than Bentley's.

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