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Best Western Hotel Orlando Theme Parks, Orlando

6301 Westwood Boulevard, 32821-8023, Orlando, United States - See on a map
Best Western Orlando Theme Parks - Welcome to the Best Western Orlando Theme Parks The Best Western Orlando Theme Parks is ideally located in the center of Orlando. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience all of Orlando from this hotel just minutes from SeaWorld® Orlando, Walt Disney World® and Universal Studios® Theme Parks. The Best Western Orlando Theme Parks Hotel is located in the heart of Orlando's world-famous attractions and entertainment area. Both business and leisure travelers will discover warm hospitality and superb customer service in an ideal location. SeaWorld® Orlando Adventure Park, Aquatic SeaWorld® Water Park, the Orange County Convention Center and International Drive are within easy walking distance of the hotel. Walt Disney World® parks, Universal Studios® and Islands of Adventure are just a short drive away. For added convenience, this Orlando hotel offers® a theme park ticket purchase desk in the hotel lobby. After a day of excitement at Orlando's famous attractions or a day of productive business at the Orange County Convention Center, head back to the 100% non-smoking Best Western Orlando Theme Parks Hotel. Rest and relax in a spacious, well-appointed guest room complete with 42-inch LCD TV, refrigerator, in-room safe and bright modern decor. While visiting, we invite you to enjoy our many complimentary amenities, such as high-speed internet access, a full hot breakfast each morning, an on-site fitness center, local calls, and our large outdoor pool with spacious sundeck. We make conducting business on the road easy. Our on-site business center offers access to computers, internet, printing and faxing facilities. The Orange County Convention Center (OCCC) is a short walk from this Orlando hotel. For exceptional service, location and quality book the Best Western Orlando Theme Parks Hotel today!

Best Western

Hotel Orlando Theme Parks




Hotel advantages

  • Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1099 guest reviews
Very Good
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Sleep Quality


User 25/04/2022

I booked this hotel for 5 nights & left in 3 .I tried to make the best of it but it was too overwhelming for my daughters asthma . The room was musty smelling and I found mold on the ceiling above the bed . The pool was dirty , we did not go in at all . The last morning I saw them bagging up the left over bagels and muffins to probably reuse the next morning. The shelf was also broken in the bathroom. It was not walkable to the convention center at all . I left and found a better hotel . I will not be returning here ever . I travel a lot and have to say this was the worst hotel I have ever stayed in. Do not book

"Family friendly and good location"

User 03/04/2022

Good location,free shuttle facilities, free wifi, free parking, free pool and free breakfast…nearby indian cuisine, italian restaurant and chinese ming dragon are really enjoyed and walking distance …kids enjoyed the stay, open spaces at front and rear, green and tree shadows really make it a good ine…24/7 front desk very helpful attitude

"Do Not stay here"

Fran E, Ocala, Florida 19/03/2022

This hotel is like a Motel 6, the fixtures in the bathroom did not work. I asked for a handicap room on the first floor and they gave me a room on the 4th floor. My husband is in a wheel chair, there were no micro wave, or laundry bag. The rugs in the hallway are old, dirty and fading. I called the front desk for help and they told me there was no one to give me any help I had to wait until the morning for some one to help me. When I asked the cleaning person for a laundry bag, (because there was no laundry bag in the room) he gave me a big trash bag. No micro wave,or tissues in the room

"Great comfort and value!"

tc36106, Etowah, North Carolina 18/12/2021

Perfect place to stay near all the Orlando Parks! Also one of the best values I've seen in the entire area. Helpful staff, comfortable rooms, very clean, great breakfast. Definitely stay again when in the area.

"Great location, friendly staff, awesome price"

User 25/11/2021

I've stayed at many hotels in the Orlando area and this is a good one for overall value. Other Best Western Plus can't even come close to the level of service this Best Western provides. All within great location of parks & good pricing.

"Dirty bathroom"

User 24/10/2021

Our stay was less than accommodating. The entire hotel was poorly maintained smelled like mold along with having poor ventilation. We were given a disgusting room and the restroom was unclean and had urine in the toilet and long strands of hair in tub, sink and floor. I found some cleaning supplies in the linen room and began cleaning the restroom myself. I was so frustrated I called the front desk and was moved to another room. Honestly I feel as though we should have gotten a refund. Never staying here again.

"Close to all the Disney Parks and great free breakfast"

User 27/09/2021

This hotel is located perfectly to get to all the parks quickly, even with traffic! Includes free breakfast that is filling so no need to spend more money on breakfast! Definitely will return here any time I am visiting!

"Cheap but getting what you pay for"

ETJG3, Hilo, Hawaii 16/07/2021

The hotel is in a good location but that ends the pro list. It is outdated and has no modern amenities. The rooms and beds are super small as well the bathroom is smaller than a closet. The beds are lumpy and are in need of being replaced. There is a slight bug issue that the front desk stated was normal for Florida. Though for its location to SEAWORLD it is rather cheap but for a healthy stay may I suggest looking for another hotel makes more sense as is paying just a little more for safety. To end on a positive note, they did not charge for parking.

"You get what you pay for"

N3312ZBbenm, Macclenny, Florida 03/07/2021

Had a three night stay for a family vacation. The room had a musty smell. The bathroom shower was difficult to enter when the water was running. The shower door took up most of the shower area if it was opened. The window did not have any latches and was easily opened. The window did have a stopping device, but no way to physically lock the window. The room is extremely small. The breakfast options were very disappointing. They only offered a muffin, a breakfast bar, and a water for breakfast. My wife even noticed a roach on the bathroom sink as we were getting ready to check out. Very disappointed with this hotel. Will not be coming back.

"Sea World quick 2 night visit"

User 01/07/2021

Chose hotel for proximity to Sea World and I have Diamond status and used points to book. This property is clean, comfortable, quiet, friendly, convenient and walking distance to Sea World and Aquatica. It's a bit dated, but I don't mind as long as it's clean! Can also walk to a few nice restaurants and liquor store. Worked well for our family of four. Covid Breakfast was an orange, muffin, granola bar & bottle of water. But still a plus before heading out to the park. BW should be back to full breakfast after restrictions are lifted.

"Area was on point"

daniellguyton34, Orlando, Florida 24/06/2021

Very nice hotel and friendly customer service as soon as you walk in. Lovely room, comfy beds and I could walk to get food. Definitely will be back! SeaWorld, Aquatica near by and nearby stores within walking distance.

"In a few words, you get what you pay for."

qarcia93, Lake Worth, Florida 13/06/2021

Hotel needs to be remodel/updated. Breakfast can be better. Literally a bottle of water, a pack of muffins, and a snack bar. You're better off going to breakfast somewhere else. But I guess you get what you pay for. Overall decent for the price.

"Good but..."

sandramO7119WV, Piedmont Triad of NC 11/06/2021

Overall the hotel was good- cheap given the location and time of year. Despite being near the interstate, the only outside sounds I heard were the fireworks from Sea World. However the COVID breakfast leaves a lot to be desired (bottle of water, pre-packaged muffins and a fruit/nut bar.) and the elevator was broken 50% of the time.

"In need of improvement"

User 12/04/2021

Very disappointed with all staff but one, loud AC and mini fridge, found mold in the fridge. Our car was tampered with, marijuana smell every night. Poor lighting, poor service. In need of improvement


User 10/04/2021

There are way better places to stay. Room feels dirty. . Sink barely drains. Saggy mattress. Chairs are stained. Ants in bathroom. Purple hair in shower. Breakfast is a joke. Leaves all over the pool. Need I say more? Go elsewhere.

"Sham best rate guarantee"

P2805KUjuliam, East Orange, New Jersey 10/04/2021

I checked for the best rate and found it on find I called the reservation agency to find out if I could get the $25 Room credit special if I adjusted the rate from find I booked for 60 to 99 with Best Western and immediately filled out the form free price adjustment. This morning I waz denied because they said the rate find hotel and then talked about and said the rate was $65. They told me a screenshot was not valid. The screen shot did not matter because I submitted the form within 5 minutes And Told the data booked and the data found the cheaper rate all within the 24 hour.. The rooms were identical. There was no difference that they could deny for that reason I have wasted a tremendous amount of time getting all of this done and now had to leave a message for someone to call me back the reservation agents could not help me with this and transferred me to a number where you have to leave a message. I am set up with Best Western offering things that they will not honour. If you check their website you will see the Best Western low rate guarantee in the form to fill out. I completely follow the rules and now and forced to accept their rate that is $11 per night hire or start searching for another hotel. Out of principle, it looks like I need another hotel

"Awesome Stay!"

Oldschoollawnscapesl, Davenport, Florida 07/04/2021

Very welcoming and warm home like feeling! Staff was beyond helpful and very very nice compared to the other hotels we were possibly going to stay at we will be coming back with our crew for buisiness.

"Nice Clean Simple"

new t, florida 03/04/2021

We chose this hotel because of its proximity to the theme parks. The room was simple, clean, and comfortable. Small but nicely decorated lobby. There is also a small pool with lawn furniture to enjoy - ask the front desk for pool towels

"It was clean but it's worn out"

gonweathwrguy, Atlanta, Georgia 23/03/2021

I stayed at this hotel because I am in elite member and I was using my points to pay for the hotel. The hotel was clean the room was clean but it is probably 20 to 25 years old. The entire hotel needs a complete makeover. The staff was friendly. I would not stay here again though because there are too many other options in Orlando to have to stay in an old rundown hotel like that.


User 22/03/2021

Hallway are dirty, stain in the carpet, no one come to clean the room each day. Breakfast muffing with water only. Nothing good to said , not for family. The room need updates but will look ok if the room is clean but carpet are dirty with bad smell.

"Noise in halls"

Melissa E, Prescott, Arizona, United States 22/03/2021

The nicest thing I can say is the room was clean. The first room we were assigned was occupied and the staff had no clue the people were still there. It was noisy in the halls past 1:00 am. They need to work on picking up trash in the parking lot and around the pool.


User 04/11/2020

The front desk staff was wonderful! They made checking in a breeze after a 16 hour drive! Room was clean and comfortable. Hotel was quiet. I think it's wonderful that they were able to improvise and still offer the included breakfast to make it safer during the Covid 19 pandemic.

"Family day"

jmgmkj, Palm Bay, Florida 21/09/2020

If you are looking for a place where you can get the best of the two world is this place. Great location one street away from seaworl and aquatica Orlando. Many places to go around, many restaurants and awesome price. We were able to watch the fireworks from Seaworld from the room. We had an awesome day.

"Best Western Int', Blvd. Orlando"

greg1080, Jacksonville, Florida 17/03/2020

Best Western always gives you value for your money. From the front desk to the rooms the cleanliness of the hotel was evident. Obviously, the hotel takes into consideration the covid 19. The hotel lives up to its name

Sightseer43603922500, Owner at Best Western Orlando Theme Parks, responded to this review
Thanks for staying with us, Greg. Our front desk services are 24-hours, so we're here for you anytime. The health, safety, and comfort of our guests are our top priorities. -Don Hartenstine, General Manager

"Not very clean"

User 02/03/2020

Hotel itself is ok, room size was small but we expected it from photos so not a big deal however the room itself felt dirty and the bathroom was not clean. The toilet itself was dirty and since we checked in late and were only staying one night we didn't even bother to even mention it, we didn't want to have to deal with changing rooms or having to wait for someone to clean it for us at that time so we just cleaned it ourselves throughly. We didn't even feel comfortable using the shower and gladly left earlier than we had to the next morning. Staff was friendly but I don't think we would stay here again

Sightseer43603922500, Owner at Best Western Orlando Theme Parks, responded to this review
We're sorry you had this experience -- no one should have to come home to a dirty room. We keep our rooms clean and comfortable, so what you described is not our standard. Thank you for the comment about our staff, we'll be sure to let them know! Our front desk is available 24/7, so please reach out to them for issues like this in the future. -Don Hartenstine, General Manager

"Hidden treasure in the middle of Orange county convention district."

User 31/01/2020

Great little hotel in the middle of all the high dollar Orange county hotels. Withing walking distance of the conference centers and sub $10 Uber rides to all the restaurants in the district. Very friendly staff in an updated hotel. Clean and convenient for business travelers that didn't bring the wife and kids.

Sightseer43603922500, Owner at Best Western Orlando Theme Parks, responded to this review
We're glad you enjoyed your stay, Jerry. We'll pass along the message to our staff. Next time you're in town on a business trip, we'll be here! Best, Don Hartenstine, General Manager

"great stay near seaworld"

User 11/01/2020

we arrived around 930am and the desk manager said our room was ready and to please avail ourselves to all the amenities. The staff everywhere was cheerful and pleasant. The manager was able to open a bottle for me then knocked on my room to give me an opener, certainly above and beyond

Sightseer43603922500, Owner at Best Western Orlando Theme Parks, responded to this review
Martin, it's true, we go above and beyond for our guests to show how much we care. Thank you for the kind words. We're glad you had an amazing stay with us! Best, Don Hartenstine, General Manager

"Close to all the Parks"

Batmansalive2019, Palm Coast, Florida 17/12/2019

I picked this hotel because of how close it is to SeaWorld. The price is great and they have breakfast. I don't know if they do breakfast every day since I am usually there on the weekends. I will continue to stay here when I come to the Orlando area.

Sightseer43603922500, Owner at Best Western Orlando Theme Parks, responded to this review
We're glad you had an amazing stay with us. Our complimentary breakfast is served daily to our guests. We hope you had a chance to visit the attractions near us, such as SeaWorld. We're looking forward to having you back sometime in the future! Best, Don Hartenstine, General Manager

"Good hotel conveniently located"

Carlos C C, Gainesville, Florida 21/11/2019

Hotel has great location, close to Orange County Convention Ctr. and Universal Studios. Room was clean but it was too small. Beds were comfortable. Had fridge and coffee. Breakfast is varied and staff was courteous.

"Stay Away!"

User 14/11/2019

We have stayed over 60 nights at Best Western hotels in the past year. This one was horrible. We only stayed one night. The room was filthy, stains on the furniture, on the ceiling, and on the walls. The AC unit went off like a train hitting the side of the building EVERY 15 minutes. The beds also slept as if they were made of wood. When we reported this at the front desk we weren't offered anything to compensate for the horrible experience, not even a "sorry". We also understand why the breakfast was free. It was stale, cold, water down and definitely worth the "free" status.

"Nothing fancy and nothing outstanding"

tmiller388, Mansfield, Ohio 11/10/2019

Staff member when we arrived was o.k., staff member checking out was a little bit better. Breakfast staff was wonderful!!! Breakfast food/selection was great!! Room was o.k., it wasn't dirty, just outdated and could use an uplift and fix a few minor things.

"Good for the price"

barbijb1999, Hialeah Gardens, Florida 09/09/2019

When i go on a vacation i focus more on the activities i will be doing on my trip, but even though people mostly use hotels to sleep, is always good to stay in a clean, comfortable, and organize place. this hotel has it all, breakfast is convenience, rooms where decent and clean. Everything is worth that you pay for!

"One of the cleanest hotels in this area"

LorenHavlik, Orlando, Florida 08/09/2019

This hotel is well maintained. It's clean. You won't see any wear marks on the walls. The furniture is nice. The staff is friendly and helpful. For a one or two night stay, it's very comfortable. But for a longer stay, it's a little pricey. The neighborhood has nice sidewalks; but you need to be careful when crossing the street because people speed on Westwood Blvd and they don't stop even if you are in the crosswalk.

"Disney vacation"

Melissa P, Miami, Florida 30/08/2019

This is my go to hotel when in Orlando. Free breakfast, friendly staff, and comfortable beds. You can't go wrong. Very close to SeaWorld and not far from the Disney parks. I have stayed here several times and have not been let down yet.

"Rude dishonest and dirty"

kbanman, Saskatoon, Canada 14/08/2019

I called to reserve a room months in advance and asked what the difference was between an executive and a standard room. I was told specifically that executive rooms were larger (not true — we had friends in standard rooms that were the exact same size) and executive rooms received water bottles each night of their stay, part of the reason for the higher price (also an apparent lie, as on the second day when I asked about our missing water I was told “no that's only one time and it's complimentary, not included in the price”) The front desk staff were rude, ignorant, playing on their phones while people were asking questions, being completely dismissive. And to top it all off the entire 4th floor smelled like cat urine, and the water at the breakfast bar tasted like sulphur.


526shirleyv, Tampa, Florida 05/08/2019

Sweetie time, just a getaway for myself, the cause me to retreat in my room, I enjoyed my stay. Looking forward to trying another Best Western, having a restaurant next door, made my stay more convenient.

"Excellent Customer Service from Danielle"

dfwelker, Fairfield, Ohio 23/07/2019

Danielle went above and beyond what could have been expected to help me out in a very difficult situation. As I attempted to leave for the airport, my rental car would not start. Danielle brought her personal vehicle and jumper cables over to the rental car to jump the car off. Definitely not in her job description but I was indebted to her for helping my granddaughter and I to make our flight home.

"Decent hotel. Good price. Great Location."

Kendra A, Columbia, South Carolina, United States 22/07/2019

No complaints. Staff was extremely nice. Place was pretty clean. Bed was comfortable. Rooms were small, but comfortable. Breakfast was good. I enjoyed my stay and would definitely return in the future.

"Stay at best western."

777jlc777, Benson, North Carolina 21/07/2019

My son and I went for a tournament. For the price of the hotel we thought it would be nice. We were disappointed. The room stunk. It smelled like mildew. When you laid on the mattress it was nothing but springs in your back. I was afraid to take my shoes off because I thought my feet was going to get dirty from the floor. This place needs some work.

"Mold and Dirt in A/C Units. The Hotel doesnt recycle plastic."

User 06/07/2019

This is the second BW hotel I smelled mold from the A/C unit. The A/C unit looked VERY dirty and moldy inside. I had to move to another room bc of the bad, unacceptable smell from the A/C unit. I have a 11 y.o child with lung disease : Cystic Fibrosis. This was a huge health risk for her to breath all those germs and the dirt !!!. This BW location needs to care about Recycling. They throw all the plastic away as trash !!!!???!!! This is unacceptable. All it takes is to have a Recycling bin available and signs asking people to recycle; Our environment is polluted enough by plastic! Why not recycle ???

"Impressed with cleanness"

User 02/07/2019

Very impressed with cleanness and all the options the continental breakfast offers. One hotel employee that works the breakfast bar was very helpful and provided excellent assistance! Only issues is the front desk associates were not very customer service oriented and rude at times. I had a broken toilet and for 5 hours was told that someone would be coming to fix it. Finally at about 11 PM I contacted the front desk for the fourth time and was offered to change rooms which would have been great if it were earlier in the day as I had sleeping children and already unpacked.

"Adequate "

Andy310515, Glasgow, United Kingdom 23/06/2019

Used this hotel for a couple of nights prior to travelling around Florida. It's located a bit away from main I drive attractions but only a short drive in the car. Hotels clean and tidy, although now quite dated with some funky smells. I wouldn't recommend a full holiday in this hotel but fine for a night or two; good breakfast makes the room rate excellent value for money.

"Watch out!Do not give out your credit cad information to the Best Western Convention Center, Orlando, Fl"

User 07/06/2019

Best Western Convention Center is the most unethical, unscrupulous and inefficient administration I have ever dealt with. I had a one-free-stay voucher from 2 stays in other Best Western hotels I stayed earlier in February. When I called Best Western Convention Center, they told me they had to have my credit card information for a new reservation, despite the fact that I had a voucher number and all the information requested, but I would, of course, never be charged. Without my consent, they charged my credit card, a few days later after the reservation, and ten days prior to my stay there, which was May 18th. After several unsuccessful attempts to call the hotel directly, I called the Best Western Rewards number last Friday. I spoke to a lady called Jennifer, who said that a new employee had made a mistake and had pressed the wrong button, and my credit card was charged. Jennifer gave me a case number, and told me that it was all taken care of. Well, one would think that I would have received an apology and would have been reimbursed right away. The opposite happened. After having spent more than three hours of my time, plus all the aggravation, I had to call again the headquarters. I spoke to Toni, who finally looked into it. Apparently, it will take a week to be credited back. I am very concerned about their having my personal information. The manager Danielle, from Best Western Convention Center, not only hung up on me this morning, but also sent me an email with such a stupid excuse, that it makes me wonder what kind of employees this hotel hires. I took the time to write this review to help other people. Stay away from them, if you want to avoid any problems.

"Excellent "

VimariR, Dallas, Texas 07/06/2019

This hotel is very cozy and clean. The staff was very friendly and attentive. They have a great pool and a laundry. They also have a service desk to provide with park tickets among other things. Breakfast was excellent with a variety of food that included eggs waffles and sweets. I would stay here again for sure.

"Nice but small hotel"

DONNA C, NISSWA 31/05/2019

The evening and early morning clerk was very nice and helpful. The room was small but clean and comfortable. It was very close to Sea World. Although the day clerk gave us bad directions and we ended up walking the wrong way. The pool was very nice. The breakfast was wonderful.

"Nice and practical hotel"

Danieldlmdv, Santiago, Chile 18/05/2019

Nice hotel. Comfortable and clean rooms. Friendly staff. 10 mins to convention center parking. Free parking. Good price quality relation and place to be if going to convention centers. Recommended to go with family or business.

"Excellent service"

Voyager01947305636, Patriot, Ohio 14/05/2019

The staff made this stay excellent! They were able to offer suggestions on sites & restaurants to visit. They took the time to ensure we felt safe after returning during a quick thunderstorm. They were attentive to our needs & concerns.

"Needs some TLC"

RADCTurton, Turton, United Kingdom 09/05/2019

We chose this hotel as we needed a sleepover after a long drive from Key West to Orlando prior to a flight to the UK the following day. It's well sited near the highway and there are some restaurants and a small supermarket within a 5 minute walk. On entry the staff were friendly and attentive. We were allocated a room on the ground floor that was probably for disabled guests as there was a seating system in the shower and grab rails in the bathroom itself. We have no disability issues. The room was clean and tidy with a queen bed and flat screen TV. Breakfast was included in our rate. It was of the usual self serve American fare, waffles, sweet cereal etc etc. Still it caters for the vast majority of its clientele, families with young children. My issue was that it just seems to lack some TLC and attention to detail. Our bathroom looked very tired for example. The plastic towel hook on the back of the door was a cheap thing and not stuck on straight, the shower tray was cracked as was the surround, the tray itself was very slippery and no rubber mat provided. In other parts the paint was crumbling away. No attention to detail at all. As a one night place prior to flying home it was okay. But just okay.

"Good choice for unpretentious guests"

HenrichBA, Bratislava, Slovakia 06/05/2019

I spent here 8 nights. The room was clean, the bed was very good, but there were some issues I was unhappy with. I had to switch off the fridge in the room, because the doors didn't fit so they made constantly a noise. I don't know who built the shower, but when I turned on the water and then finish the bath, even in the morning 3cm of water kept stood in the shower. And the shower door, well you can see in the picture. The breakfast, well... Every day almost the same, Eggs every day in different way prepared in one sauce pot, then one day ham, next day bacon, next day rissole in second pot. And then many other sweet cake types every day. I started to hate breakfast in US hotels. The smell in the room was there, but it was acceptable. Hotel staff was kind, very helpful, I appreciate it. If you don't expect too much, but modest hotel, you can stay here some time.

"Close to Convention Center"

Z4545MTlouisb, San Mateo, United States 29/04/2019

Nice, quiet and reasonably priced rooms close to the Orange County Convention Center. There i a pedestrian flyover to the Center just down the street. Close to International Drive and all it's associated activities. Amenities are good as well as price.

"Needs remodeling"

User 24/04/2019

I reserved there for the reviews. I need to update the information about this place. It is clean but everything is small tiny and needs updating. My daughter was surprised. Pictures don't match reality

"Clean, smoke free room."

User 18/04/2019

The hotel has basic amenities, wifi, parking, swimming pool, washer/dryer. Our bed was comfortable our room was clean, and the gratis breakfast was very nice. If you could not find something to eat you just were not hungry! The staff was friendly and courteous. We had a very pleasant stay and it was certainly affordable.

"I Really Like Best Western"

User 15/04/2019

I started staying at Best Western months ago.I had no idea they are Clean, Comfortable and very customer friendly. I would recommend to anyone and the Breakfast was good. They had a pool that we were not able to use(not enough time), but we will our next stay.

"Room Smelled"

2muchtravel2013, Brampton, Canada 09/04/2019

We stayed for 3 nights here and I have a really mixed review, some things good and some bad. The check in was fast but check out I stood at front desk and was completely ignored. Finally had to say "excuse me" as the staff member was completely absorbed in whatever was on the computer! Our room was small but the worst thing was the smell. It was a moldy, dusty horrible smell. So we opened the window and thought it needed airing out. When the window was closed we had the a/c on, but nothing helped! It reeked! If you have any allergies there's no way you can stay here. The drapes on the window were all ripped. Definitely needs some renovations here. One night of the 3 we got a chocolate in the room but not sure what happened the other nights (did the maid eat it?) The breakfast staff were good but there were so many of them they got in the way in a small area. The food was good, typical items, when I asked staff for bananas they were willing to go get some from the back room. If I had a choice I wouldn't return because the room quality was not worth the price. The location is good, very close to Sea World and Convention Centre. Cant believe they charged a "resort" fee, not even close to resembling a resort! Elevator was so slow people were very frustrated. If you want to go to Disney here there is a shuttle but the times are difficult and it is not simple or easy.

"Hotel needs renovation!"

User 02/04/2019

This was my 3rd stay at the hotel. The location is wonderful. Easy walk to the convention center and restaurants. The hotel unfortunately needs a complete renovation. There was a major mold issue near the bathroom and unclean showers. In switching rooms after the first night, I checked out 3 other rooms and 2 had the same mold issue. I also had a major problem with the way the manager handled the situation. I will not stay there again unless the hotel has a major renovation.

"Trip to Orlando ACS 2019"

abakarrk, Clemmons, North Carolina 31/03/2019

My stay was nice and relaxing. The staffs were excellent. Always wanted to help. The double bed option was ok with me. There were plenty of towels in the room. The only problem I had was the body wash liquid ran out in the bathroom. The gym was basic.

"Good start for Florida roundtrip"

Oliver K, Vaihingen an der Enz, Germany 29/03/2019

We started our journey after arrival at the airport for 1 night in the Best Western Convention Center. The double king size bed room was a good start. Room is huge an beds of great comfort. We had a good night even with 2 kids (1 / 3 years old). Breakfast is nice as well and was enough for us. They even have a disney Mickey Mouse waffle which our kids liked.

"Small Rooms"

rpdmom, Inverness, Florida 27/03/2019

The staff was ok. The guy who works in the breakfast area is great. The rooms are small and cramped feeling. Our carpet had a perpetual wet spot by the bathroom door and black mold on the doorframe, probably because the shower door was poorly fitted. The toilet was loose and banged against the wall whenever we used it. It wasn't horrible but there are probably better choices in the area.

"Very Nice"

User 24/03/2019

It was a very nice relaxing stay! Everyone was super nice! Very attentive and always asked if we needed something. Breakfast had plenty of choices and my children were happy with that. Definitely well worth the stay!

"Friendly and comfortable hotel"

Guo Q, Vancouver, Canada 11/03/2019

Best Western Orlando Convention Center Hotel, Orlando, FLORIDA The hotel is close to outlets mall and freeway. Check in and check out staff was very friendly and efficiently. Room was clean and comfortable. Breakfast was awesome. I will definitely stay again and recommend it to my friends.

"Cramped rooms, noisy hallways, stall showers w/plumbing issues."

mjm333, Sonoma, California 02/03/2019

Pros: Conveniently located near Disney and other attractions, A/C worked great, nice thirsty towels, can make fun Mickey Mouse waffles for breakfast. Front staff was helpful and friendly. Cons: Not enough space to move around in room with double beds and large furniture in the room took up a lot of real estate. No alcove closet, instead had a large armoire to hang closes, no luggage rack to place luggage on - so we used a sofa chair (that seemed too big for the room.). Large desk and large dresser. Furniture just seems to be too large for such a small room. Bathroom shower was a narrow stall only. Vanity was tucked just outside bathroom, near one of the beds, and had very limited counter space. Door closed and locked, but was not flush with door jamb causing light & noise to come through. Door also seemed light in weight and did not keep out hallway noise. Only one small side table between the two beds, Had to move clock and phone to desk so we could place CPAP machine on table. Dresser drawers were rickety and felt they would come apart so we did not use them. We used the shower stall the next morning and the water was either hot, and got scalded, or cold and then we could not get it turn off. Because of the shower, we had to switch rooms. DO NOT stay in room 215. We ended up on the 3rd floor near the east side elevators (not near the main elevators that take you down to the lobby) Same cons as 215 but it was more quieter due to location and the shower worked properly. Continental breakfast was not that great- not very tasty and area was cramped, not much room to move around and get items, etc. It was fun to make your own Mickey Mouse pancakes, however.

"Nice place near Seaworld! Great Staff!"

Laurie C, Jacksonville, Florida 26/02/2019

This is definitely a nice and clean hotel to stay at when you are on vacation. The staff are super friendly and genuinely out to meet your needs in any way. The price is very reasonable and rooms are clean as well comfortable beds! Continental breakfast has a good variety and there is a work out room if needed. The only thing the hotel doesn't have is a pool. Still a great place at a great price.

"Family trip"

Connector46017748991, Savannah, Georgia 19/02/2019

The staff were attentive, the hot breakfast was great, and the location was excellent. The rooms were a little on the small side but were clean and the beds were very comfortable. We would definitely stay here again!

"Don't stay here"

TennesseeHappyCamper, Tennessee 19/02/2019

The rooms had a damp musty odor and we're TINY. We barely had room to walk around the bed . There was no space to put luggage. The bathroom was barely big enough to turn around in and only had a shower - no tub . The breakfast area was also way too small for the number of people at the hotel.

"Overnight stay"

1981Lee, Bowling Green, Kentucky 12/02/2019

Check-in was quick. 4th floor room was clean, everything in working order and bed was comfortable after 12 hours in a car! No noise was noticed. Shower never got as hot as I like, but was warm enough. I went down for breakfast, but area was crowded and small, so I grabbed a piece of fruit and some juice and headed out. The hotel was fine for our needs and was a good value. We would stay here again for an overnight stay.

"Conveniently Located, Great Price"

User 05/02/2019

The hotel was conveniently located to the Orange County Convention Center where we were attending a conference. The short walk allowed us to avoid parking fees. We secured these rooms at a great rate in comparison to other hotels near the convention center. The hotel lobby was cramped and the guest rooms had an odd smell in them that the cleaning service could not mask.

"Awesome hotel near convention center"

User 30/01/2019

I have been going to the PGA Merchandise show with my company for 8 years now. We have have stayed at several different hotels and this was by far the best. Robert was awesome and made the reservation process so easy. The staff was extra attentive and friendly. You will definitely be please. Clean rooms, friendly staff, great breakfast, walking distance from the convention center...

"Good hotel for convention centre "

lucy1038, County Dublin, Ireland 22/01/2019

I stayed here as I was visiting the OCCC on business. It is an easy 15 minute walk from the convention centre, or you can get the IRide trolley 2-3 stops depending on which part of centre you need to get to. The trolley stops just across the road from the hotel. The hotel is as I would expect from a 3 star hotel. Pros: room was clean, good A/C (but noisy), good fridge (but noisy), room was pretty quiet (I was at back near pool), the property is only 4 stories so stairs are handy. Room well equipped with desk, iron, tv etc. Good blackout curtain.Staff were helpful and let me check in early and check out late, which was appreciated. Location is great for convention centre. Cons: breakfast standard was poor. Room on the small side. Hairdryer was one of those awful ones attached to the wall. There is no where you can sit and look at a mirror to do makeup. Overall very good value for a business hotel so near the convention centre during a very large convention.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Lucy, Thank you very much for your time in evaluating your stay in our Hotel. Your opinion is always very important for us! We are glad to hear that you had a pleasant stay with us. This is our main goal, to make your stay as pleasant as possible! We apologize for any inconveniences you may have experienced. Through your review you can improve our services to better serve you. We hope to see you soon! Sincerely, Your Best Western Hotel Team.

"Needs updating"

Sightsee66556533332, Houma, Louisiana 22/01/2019

The best thing going for this hotel is the staff. They are kind and helpful and very courteous. This hotel is old and needs some updating. I think the staff go above and beyond trying to keep things looking clean, but you can only do so much with outdated equipment. I think this hotel is overpriced for the condition. In addition, being so close to SeaWorld, it would be nice to have a shuttle more than once a day.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear, Thank you very much for your time in evaluating your stay in our Hotel. Your opinion is always very important for us! We apologize for any inconveniences you may have experienced. Through your review we can improve our services to better serve you, this is our goal! We hope to see you soon! Sincerely, Your Best Western Hotel Team.

"First and last!"

User 21/01/2019

We stayed here for one night during our last trip to Orlando. The room was clean but it did have an odor and the a/c wasn't really cooling but we got to the hotel super late at night so we decided to just go to bed. When we got to the hotel late that night, we realized we had left the room key in my daughter's car so we asked for a replacement key. we were very surprised the girl just made the replacement key without asking us for any identification. We did have breakfast there and although the food was not that great, the staff working there was super friendly, courteous and helpful. (only good aspect of our stay) When we got home last night we realized we left a bag with my husband's Timberland boots, ipad, Bose wireless headphones and other miscellaneous things and immediately called the hotel to inquire about the bag. The person who answered said somebody was in the room already but we said that if they cleaned the room, they couldn't have missed the bag as it was on the room's desk. They claim they didn't find anything. Needless to say someone got very lucky! I just cannot believe that they would keep everything and not even inquire with the housekeeping staff.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear, Thank you very much for your time in evaluating your stay in our Hotel. Your opinion is always very important for us! We apologize for any inconveniences you may have experienced. Through your review you can improve our services to better serve you. We hope to see you soon! Sincerely, Your Best Western Hotel Team.

"A Room for the Night"


The hotel was clean with a so so breakfast, the water VERY hot and not able to control. Our room was ok and along the trolley route for easy public transportation to dining and shopping. We only stayed one night so it wasn't a big deal.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Jennifer, Thank you for taking the time to leave us comments about your stay, with out guests like you we would never know how we are doing. We appreciate it. I am sorry to hear of the hot water issue you encountered in your room, I am pleased to read you found the next room better. Should we be of any additional service please let us know. Your Best Western Hotel Team.

"Amazing staff! Clean hotel! Best price!"

Passport33232691912, Miami, Florida 11/01/2019

This hotel was perfect and had a great price! The rooms I stayed in were clean and the staff was very kind. It was also a good distance from all the important Disney areas. I would definitely recommend staying here!

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Passport, We thank you very much for your time in evaluating us. Your opinion is very important to us! With guests like you, we can upgrade and improve our services more and more to better serve you. We were very pleased to hear that everything went well during your stay. We hope to be able to serve you again soon! Sincerely, Your Best Western Hotel Team.

"Plumbing problems...!"

User 07/01/2019

In room # 124, the refrigerator did not function and was leaking water. I use a Hotel towel to stop the leaking water. Also, the shower floor was not plumb and would not drain properly, leaving a pool of slimy water and surface. My wife complained so I changed to room # 419. This shower had the same problem but not as bad.All else was good...!

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Happpiness, Thank you for taking the time to leave us comments about your stay, with out guests like you we would never know how we are doing. We appreciate it. I am sorry to hear of the issues you encountered in your first room of 124, I am pleased to read you found the next room better. Should we be of any additional service please let us know. Your Best Western Hotel Team.

"Excellent choice"

Climber02481119688, Courtland, Canada 31/12/2018

We booked our room over the previous day. I researched a number of places first and we decided on this BW. Not only were we pleased by our choice the staff at both check in and out, the breakfast, the ticket booth that opens at 730 so we could get Universal studios passes, our room and comfort of bed were all excellent. We normally do much more research when booking and upgrade our room choices. However this BW has no low end. It is a great choice for any family going to orlando with shopping only a few minutes away and the theme parks as well.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Climber, We thank you for taking the time to evaluate us! We are glad to know that everything went very well during your stay. With guests like you and your evaluation, we can always update our services to better serve you. We look forward to serving you in a next time! Sincerely, Your Best Western Hotel Team.

"Quick Stop, Comfortable and Clean"

Redcurls875, Florence, Mississippi 03/12/2018

After driving all night and finally reaching Orlando, calling hotels we are told to not stay at one by a representative of another hotel but this certain place was very close to our Condo so upon calling the front desk was more than helpful and the price was great. Breakfast of laid back and good. best of all our room was clean.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Redcurls, We thank you for taking the time to evaluate us! We are glad to know that everything went very well during your stay! With guests like you and your evaluation, we can always update our services to better serve you. We look forward to serving you in a next time! Sincerely, Your Best Western Hotel Team

"Great bargain"

User 06/11/2018

This place is a good deal compared to other convention center hotels. It is quiet, comfortable, clean, and offers a decent free breakfast. I was able to walk to convention center and some good restaurants from here.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear Bighack, We thank you for taking the time to evaluate us! We are glad to know that everything went very well during your stay! With guests like you and your evaluation, we can always update our services to better serve you. Sincerely, Your Best Western Hotel Team.

"Just Right "

User 03/11/2018

Lovely hotel, great location just off I-Drive. Very friendly and helpful staff. Clean and well kept. Complimentary breakfast was good, only a small selection but was fresh and kept topped up and selection of pastries was good too. Very good value.

"Met every expectation"

S70JEdavidp, Rockhampton, Australia 23/10/2018

Booked this on line and was a little concerned as it was a first visit to Orlando and was relying on other reviews. I must say it presents value for money, bed was very comfortable room very neat and tidy and plenty of room for one. Would certainly stay there again. Worth five stars for the price.

"Good value budget hotel, cramped breakfast area compensated for by great service"

Matt_Henry, London, UK 12/10/2018

A slightly older hotel but spotlessly clean and impossible to argue at the pricepoint. The breakfast area is crowded and choices a bit limited, but the staff were so helpful about everything that it more than makes up for it. I'd stay there again in a heartbeat, but can't give it 5* as it is functional but not amazing as a facility.

"Excellent Hotel - Warm Breakfast, great location, very affordable"

Eric M, Bradenton, United States 12/10/2018

I have stayed at this hotel for 8 years for business and personal vacations. The hotel staff is second to none and are very enjoyable. The rooms are clean, pool is clean, breakfast is included and extremely good. Shuttles available for the attractions. Just a great hotel. There are no extra hidden fees for parking or breakfast, that is a huge plus.

"Perfect Hotel For Your Visit to Orlando"

Susan G, San Antonio, United States 09/10/2018

Loved my stay at this Best Western. Clean hotel, pleasant staff, comfy bed and best of all, a full breakfast with a varied selection every day. Reasonably priced and family friendly.Convenient to Disney (about 5 miles) and walking distance to restaurants. Outlet shopping a short drive away. I highly recommend BW to all.

"Nice Little Gem"

User 02/10/2018

I took a one day trip to Orlando(7/16/17) to see some USF buddies of mine. GO BULLS! The hotel was clean and the bed was very comfy. The star of the trip was frontman Derek. Derek was very reliable and answered all of my questions. He even told me about a shuttle that takes guest around locally. Pretty much great price great value. Also Sea World is literally around the corner.

"Decent Budget Hotel"

BigZee07, Fairview, Texas 26/09/2018

Stayed here for a recent event held at the Orlando Convention Center. This is a decent no frills budget hotel with friendly staff. Everything for the most part was pretty clean, a little aged, but clean. The free breakfast is nice and the rooms do have a mini fridge.

"Staff tries to enter without announcing themselves"

amberjoy1979, Clearwater, Florida 24/09/2018

The overall hotel is fine. The quality meets the price you may. The free breakfast is satisfactory. The rooms are clean. Our room at least didn't have tissues but that would be the only thing to really complain about as far as rooms go. My biggest complaint would be a staff member trying to come in without knocking and announcing themselves first (ex. "Housekeeping!" ) we hadn't placed the "Do not disturb" sign out yet. A friend had just left after we'd had some dinner. The bolt was turned and the door stop flipped for security purposes. My son and I had been relaxing and watching TV when all the sudden someone used a door key to open the door. They couldn't get in because of the door stop. They didn't apologize. By the time I got to the door to look through the peephole they were gone. I can only assume they saw my friend leave and thought they'd come in and snoop around. There was no other reason to be there. We'd just checked in that afternoon and we hadn't asked for any services. Even if there was something they wanted to double check on, I've never stayed anywhere where they didn't knock first and announce themselves.

"Jackie Lakeland, Fl"

User 23/09/2018

You get what you pay for!!!! The only reason I could give this hotel a 1 is for location or it would be a O. It is old. Our room was moldy smelling and the sheets and blanket on one bed smelled of urine. My daughter and I shared a bed since it was 2:00am when we returned. Should have went to room when we checked in on arrival!!!! The shower door leaked causing water on floor. The large breakfast area the pictures show and buffet was a lie. Small and dirty and disgusting food and presentation. Great there was a Village in next door. Stockroom doors open as well as laundry rooms with staff setting on floor eating. Guess this is why we had dirty linen???!! Room door bolt didn't lock all the way and you could see daylight where door was warped. It was a terrible experience and would love to have my money refunded. Will NEVER stay in a BW again. This place ruined me for life!!!!!

"A Good Stay"

Shelagrl, Columbus, Ohio 21/09/2018

The hotel was clean and beds comfortable. Room was cleaned every day of our 6 day stay. Breakfast was ok. They seem to try hard and are very helpful. Something I had never experienced in a breakfast area lol. The decor was dated, but who stays in their room when in Florida? The staff were exceptional when it comes to friendly and helpful.

"Convenient hotel for SeaWorld and Disney World"

Elinamic, Nicosia, Cyprus 13/09/2018

Nice and convenient hotel for going to the nearby theme parks. The hotel's shuttle buses aren't frequent, but the good thing is that they don't require a booking, so we could decide that morning if we could make it for the shuttle bus or not. Nice breakfast with Mickey waffles (both big and small ones). The room was spacious, the only thing we didn't like was that our room was on the ground floor, right next to the parking area. The staff was very friendly and allowed us to store our luggage there for the first day, even though we had many items. The only disadvantage of the hotel was the nearby area. The hotel isn't on the international drive and the nearby dining/amenities options (within walking distance) are very limited.

"Good hotel!"

User 27/08/2018

This is not a luxury hotel. But you'll get a very good deal for the money. Good breakfast, clean/comfortable rooms. It even had a sofa-bed in addition to the 2 queen beds. Great location too. Will stay here again.

"Convenient, clean hotel!"

nitebyrd, Florida 14/08/2018

This hotel is very close to the convention center and all the good stuff on International Drive. A trolley stop is out front (definitely get trolley tickets - don't drive around Orlando!) Don't expect luxury - this hotel is clean, has comfortable beds, nice staff and average size rooms. If you want to sleep peacefully, get a shower and some free breakfast then be gone for the day at theme parks, etc. this hotel is GREAT! The breakfast area is small but seemed well stocked and was enjoyed by all those eating. They do have an outside area to sit. The rooms are not very spacious but we stayed with our 5 yo grandson and the room was perfect with 2 double beds.

"nice hotel close to all"

Tara D, New York 07/08/2018

Very nice super helpful staff. The trolley made getting to the convention center easy. Only down side was room was a long walk from the front and in the rain you got wet. Free coffee would have been nice but the cafe and the restaurant were very good. Would stay again.

"2018 ga orlando fl"

User 06/08/2018

We were trying to find a hotel close to the orange county convention center westside and found BW. upon check in I was a little disappointed, the rooms were dated and very small. We checking in spent the night. Needless to say even though the rooms were small we had a great time. The staff was very friendly and accommodating. The morning breakfast staff was very friendly and helpful. We had a terrific stay and will be back if our convention is ever in the area again. could not have asked for better.

"Good place"

Eddie G, Orlando, United States 25/07/2018

Looking for a friendly and comfortable place this is the one.clean and the breakfast was so good,egg e sausage, waffles, cornflakes coffee it was so clean.have parking and the staff was ok . coffee machine 24 hours

"Not good"

User 22/07/2018

Property is worn out. First room was filthy and they change me to the third floor and hallway stinks badly, necer imagine something like that. Hold your breath till you arrive to the room and good luck. Problem is rooms have small kitchens and when anyone opens the doors all smell start accumulating and smell is nasty. Employees tried to help and are very friendly.

"Fantastic Value, Well Managed with a Superb Efficient Staff... checks all the boxes"

davonetes, Mount Dora, Florida 17/07/2018

Rooms were clean and well maintained, location close to Convention Center, Sea World, Aquatica and Universal just a few miles away; yet, away from the craziness. Can not say enough about the staff: friendly, courteous and accommodating. This is a great place to stay, safe, and priced right!

"Good location"

charles h, lancashire 13/07/2018

Situated at the top of International Drive just past the convention centre, this gives the hotel a quiet location away from the noise of International Drive yet close enough for attractions and restaurants Rooms are of a good size with safety deposit boxes in each room, they are clean and well maintained Complimentary tea/coffee is available in the reception area and ample parking onsite Good location and price will encourage us to stay again

"great value near Seaworld and Aquatica"

dfelder33, Jackson, Mississippi 11/07/2018

I may have had low expectations as I was looking for a under $100/night room near Seaworld and Aquatica, however, I was very pleased with this hotel. Room was clean, staff were friendly and helpful, and the breakfast was above average for a BW. Would highly recommend if looking for clean, safe non-resort hotel near Seaworld/Aquatica.

"Good value for the price"

K. L, Stuttgart, Germany 12/06/2018

...even during a very busy conference time. Rooms are cleaned well, the not-so-new property is kept in good shape with new paint etc. The breakfast is absolutely OK for being a complementary treat. WiFi even works well in the pool area. The staff at reception was very nice and friendly and also helpful with a late check-out time, even when fully booked on the same day of our C/O.

"Great stay"

User 04/06/2018

My stay was great. Staff were very helpful and attractive. Breakfast options were good. Staffs knowledge of places to go and how to get there is great. Most of all my flight wasnt till midnight and staff were very accommodating to me and my daughter. Keep up the great work guys you rock!!! One thing is please fix says you all have a shuttle to and from the airport.

"Great price value!"

Anita E, Mount Pleasant 22/05/2018

It was clean and the breakfast was wonderful. Great place to stay definitely! Will stay here again next time when I'm in Orlando. Not a fancy hotel but has everything you need and was differently worth the price!

"Won't stay again"

sz227, Peoria, Arizona 22/05/2018

Reported issues, & staff tried to fix but gave up. Phone would not dial. TV would not receive local stations. Bathrooms do not have areas to place toiletries. We asked to be moved to a room that had bathroom counters but was told none of the rooms have that feature.

"Good location"

thelild, Pelham, New Hampshire 08/05/2018

Just stayed overnight for a flight out the following day in Orlando. Okay for a night or two. No need to pay more and it met my expectations. Pool, internet, breakfast all good. Nothing fancy, but everything adequate and in a good location for what we needed.

"Better Than Expected"

User 05/05/2018

Its not tge Ritz Carlton or Four Seasons, but the service was great and the other guests were very quiet. I often wondered if other people were even in the hotel because of it being so quiet. I heard someone snoring once and that was only because I walked to the kitchen for a fork and knife at 2AM to eat my late night dinner. The hotel is clean, has a guest laundry room ($2 wash $2 dry) and laundry soap and softer for sale as well. There is also a snack machine, pool, gym, free parking and breakfast. The staff was great and handled a domestic situation (which woke up guests) in no time. I do see myself staying here again next year.

"Unhelpful staff"

hsmiley, Martigues, France 02/05/2018

Hôtel ok, chocked to see them use plastic plates, cups and cutlery for breakfast. Tons of plastic thrown away every day. One member of reception staff was not nice and unhelpful when we had problems with our mobiles and needed to call abroad. World not stay there again.

"Value for money at walking distance to the convention centre"

2012Robin99, Amsterdam, The Netherlands 24/04/2018

I stayed for business for 5 nights. Very good value for money hotel. Breakfast is managed by a small team that really do their best to make things work in a relatively small area. Coffee maker in the room is terrible, I would advise to bring your own water boiler plus instant coffee, much better. It is possible to do your own laudry, a must when traveling light ! Tip: bring many quarters !! A small pool, very nice to have. When we came back on our last day from the conference, we were allowed to use the pool to kill time, although we had already checked out. A very nice and weel appreciated gesture !!

"A sad example of the BW brand"

JNPetrusek, Bluffton, South Carolina 13/04/2018

Too many misses from the normally great and reliable BW brand...sad! Hopefully they will be able to fix things and get back on board. We are Platinum level BW members and this is not the quality we have come to expect

"Free Shuttle to Theme Parks"

P A, Johannesburg, South Africa 02/04/2018

Stayed in a twin room for 6 nights and it was a nice stay. On arrival, check in was easy and the girl at the front desk was polite. We had a quiet room in the middle of the corridor facing the back. One of the beds squeaked but it was okay to sleep on. We did not have any back aches when we got up. Room was simple and everything worked. We booked 3 months in advance and had a really good rate. We checked the rate about 1 month before arrival and it has gone up a lot. Probably wouldn't have chosen this hotel at that rate. Breakfast room was crowded during the weekend but we always managed to find a table. There were 2 Mickey Mouse waffle machines and also hot breakfast that changed every day. Sometimes it was good, with sausage patties and scrambled eggs, and on another day, you would get strange pre-cooked "fried eggs" or cheese omelettes that look like plastic toys. There were also fresh fruit, cereal, bread and pastries, coffee and juice. Replenishment was quick we never experienced any food item running out. There was free shuttle to take hotel guests to/from Universal Studio and Epcot Center, which was convenient, as they were quite a few miles away. The shuttle picks up passengers from various hotels and is fairly punctual. There was also a counter selling theme park tickets inside the hotel. Beware that the price was higher than the gate price. The hotel also charges $5 for every letter or parcel received for you.

"Worst experience ever!"

User 26/03/2018

1st day: handicapped room for our honey moon. We asked to change it but the hotel didn't help... They also charged the incorrect credit card twice!! 2nd day: Please don't buy Disney tickets at the hotel!! They charged us 21 us dollars more than the ones of the park entrance, and they sold us tickets at peak price but gave us regular ones. They also sold us tickets for different parks, so we had to pay even more at the park entrances!. When we asked the hotel for help, they just DIDNT DO NOTHING!! Worst experience ever and for sure never coming back here!

"Good for business"

Unterleider H, Novo Hamburgo, RS 21/03/2018

Close to convention center and just 20min driving from MCO airport. Regular infrastructure and nothing special, but recommended for those who are traveling for business. Breakfast like american style (without fresh food).

"low-budget rooms for those with low expectations"

steven g, Cincinnati, Ohio 19/03/2018

Be aware: this hotel only has double rooms except for a few queen beds right beside the elevator on each floor. Moreover, the queen rooms are all equipped with disability access seating and stability bars everywhere. Sadly, the bathrooms are very dark and dingey, and the baths themselves are crowded with this equipment. Those are your choices! Of course, for those who plan on spending all their time off-campus, this is fine. You can fuel up on the free breakfast--which is not bad at all--and then collapse in your bed at the end of the day. If, however, you wish to enjoy your hotel stay, book at the Doubletree right across the street. If you are going to Universal Studios, I would also recommend the Best Western up there, which is an upgrade to this location.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hello, Yes what you posted is correct, and posted on ever website on the internet. All rooms do contain rooms with 2 double beds. As for the bathrooms themselves, I am sorry you feel the lighting is inadequate. The equipment you describe is essential for those guest with special needs and required by law. Booking at the Doubletree by Hilton across the street is a great idea, if you wish to pay for breakfast, parking and a huge resort fee. As for the Best Western by Universal Studios, there are several choices. And we still appreciate the business. Thank you for your review.

"Hotel ideally located to access the theme park."

Vero V, Vincennes, France 12/03/2018

Hotel ideally located to access the theme park. A free shuttle is available. A counter allows you to buy tickets to Florida attractions. The team is very friendly. The breakfast is very good. We find all the necessary to spend several days: office, pool, laundry, meals delivered, ATM, drinks and snack vending machine, etc. The decoration is a little old fashion but the rooms are clean. It's sad that breakfast dishes are made of disposable plastic.

"A convenient and well appointed hotel"

Salim A, Edmonton, Canada 04/03/2018

We stayed at this hotel while attending a conference at the Orlando conference centre. The hotel room was comfortable and clean and the free breakfast was good with hot and cold foods. The front office and breakfast staff were very responsive and helpful .. the room cleaning staff were not as they seem to be overwhelmed. There are several options to get to the Convention Centre and range from a 20 minute walk to using city attraction buses or taxis. I would recommend this place and will stay here again next time I am a conference at the Orlando Convention Centre.

"Lovely Hotel"

TheMoras, Florida 17/02/2018

This is a nice Best Western. Check-in was a breeze. Room was comfortable and bathroom was nice. This hotel was a great value for the rate and quality of the establishment. It is not luxury but it is clean and well managed. We found the complimentary breakfast very satisfying and the staff handling the breakfast area very friendly. They stayed on top of things at breakfast, constantly insuring things stayed filled. Free parking, and close to main highways. Perfect hotel to save time and money. We will stay here again.

"Would not come back"

User 12/02/2018

We stayed three nights. Rooms are big enough, but the sink is in the room and only toilet and douche are separate. Air conditioning is very noisy which makes difficult to sleep well. Breakfast is included but very poor. The breakfast room is very small and always crowded. They have a well equiped fitness center open 24 hours. Location is very good and price very convenient

"Good value and comfort "

Barbara H, Yorktown,, United States 09/02/2018

I stayed here to take advantage of Orlando's attractions. Good location, within 15 minutes of Epcot. very near International Drive which is full of shops restaurants and entertainment and a walkable community. Hotel is comfortable, not at all fancy and a little dated,but my room was clean and beds comfortable.


Carl V, Orlando 02/02/2018

Good breakfast and free shuttle to theme parks motel beds were comfortable and hotel and surrounding area was safe they even allowed us to have a late checkout and we definitely recommend this place and would come again

"Could have been a 5 rating"

Brian G, Atlanta, Georgia 01/02/2018

The stay was good with the exception of the clogged sink, and shower head. Then finding out after staying three nights that trash from a previous stay was under the bed. The location is great for the price.

"Rude Staff and stinky rooms"

Kimberly A, Orange City, Florida 31/01/2018

When asking Staff Questions she laughed while trying to explain the answer when I called her out for laughing she laughed more... pushy/rude people at breakfast. Crack neighborhood and pot smell in the room and the hallway. Horrible water pressure it was a drip... never again!

"Nice for the price"

glennsaddress, Newburgh, New York 26/01/2018

Nice hotel, clean and kept up on the outside. Room was nice, no frills or wow factor but clean and nice. TV was larger than other hotels. Bed and sheets were good, no smells. Bath was clean no mold or smells. Breakfast was very good compare to other free breakfasts in other hotels. Lot to choose from hot and cold. Location was good too. Staff was very nice and helpful. For the price it was very nice.

"Convenient for the Convention Centre"

User 20/01/2018

The Best Western is a clean and comfortable hotel close to the Orlando Convention Centre and to Seaworld. However, the area it is in is less tan picturesque and my wife did not feel safe walking around outside outside. The room we booked was an "executive room" I am still scratching my head as to what that means. I did ask at reception what made it an executive rather than an ordinary room, No-one could tell me. I was small and a little cramped but comfortable. Breakfast was included in our package. It was nice to have but the quality was variable. When the eggs were scrambled they were good. When they were fried they were awful. The bacon was the thinnest sliced meat I have ever seen. Moreover eating on plastic plates with plastic knifes and forks is not something I enjoy.

"Great Value"

Craig J, Dayton, Ohio 09/01/2018

This hotel was a great value for the rate and quality of the establishment. It is not luxury but it is clean and well managed. The restaurant staff stayed on top of things at breakfast, constantly insuring things stayed filled. The lobby is small but who really uses a lobby anyway. Parking is free and plenty and you can walk to the Orlando Convention Center with a 10 minute walk.

"Executive (not) "

Takanini1, Auckland Central, New Zealand 08/01/2018

Despite an ‘Executive' room, the room was very basic. Front desk check in was fairly grumpy, check Out lady couldn't have been more helpful. She was great. Breakfast was included but really strange - egg dish every day - scrambled, Little omelettes, fried - but don't think it was fresh eggs. Free juice and 24 coffee. Yoghurt & fruit nice and Mickey waffles for kids of all ages. Breakfast staff were lovely. Good shower in the room but the rooms are NOT what I would call executive. This place is a long way from everything except Sea World. Pay more & be closer to the action is my advice.

"Toilet not flushing. Resulting to overflow.Very unsanitary. hHave to use outside bathroom for staff and lobby customers."

edgardor2018, Jacksonville, Florida 05/01/2018

Lobby restroom. No room offered to solve the issue. Although we were give a discount upon check ou. It is not enough to compensate for the discomfort weexperienced. Imagine arriving at night and spending the whole night without bathroom in the room.

"Great Location near OCCC-Gross obnoxious odor in the tap/shower water-enough to become the killjoy"

ritwik c, Bolingbrook, Illinois 05/01/2018

PROS: Location.. Location.. Location. Also Budget-Friendly. I was there with my wife while attending a conference at Orange County Convention Center in the week of 11th December 2017. The west wing of the convention center is literally about 10 minutes' walk (15 if you walk with a leisurely pace). My conference (unbeknownst to me when I reserved the hotel though) happen to be housed in the west wing which made it super easy for me to walk every day and not have to bother about driving to the venue and pay for the conference parking ($15/Day). Reiterating back, location is the best advantage this hotel has. Although I had no time to explore it, nonetheless the Sea-World is also nearby. Breakfast was standard continental and decent. Staffs were fine and helpful. Free Parking onsite with ample parking spaces. CONS: The size of the room; really tiny. It was practically impossible to open your luggage and walk around the room. The bathroom had no bath, equipped with only shower, which I knew so it would be unfair to complain about it. Nonetheless, the bathroom was super tiny and very humid. The water from the shower enclosure leaked to the bathroom floor. I did put a towel down, but come on. How much water can it soak in such a small bathroom? Lastly and most unacceptably, the smell of the tap/shower water. It smelled horribly like sewage water and the odor was pretty intense. Upon my request the front desk staff came in once to inspect and stated that they use city water and the smell is standard chlorine smell. I'm fair share of chemistry background through my education and profession, which more than enough to know what water treatment chemicals typically should smell like. Even if I believe what I was told it was unacceptably intense and given the tiny size of the room, the whole bathroom and room started smelling like this. Disgusting!! I had no option but to use the water for shower, and so had to use it with a grim. But for every other need, such as, brushing my teeth, sanitary and drinking use I took refuge to bottled mineral water only. Now, here comes the big question. Would I return to this hotel, if I am back in the area? NO, unless I am so broken that I cannot pay a little extra and stay somewhere else!!

"Great location, good rooms"

Mahuya, Bangalore, India 04/01/2018

We stayed here for a good 6 nights and I have no reason to complain. It was close to the Orange County convention center where my convention was, the rooms were clean, the service was fine. Nothing spectacular to write home about, but nothing disappointing either. It's great value for money. I would recommend it.

"Overnight stay"

redhawk47988, Loveland, Ohio 31/12/2017

This is a nice Best Western. Check-in was a breeze. Room was comfortable and bathroom was nice. It was about 12 minutes from Orlando airport. We did not get to have the free breakfast because of an early flight. Hotel also had free parking.

"Fantastic "

User 30/12/2017

Very nice hotel to stay in .... can never forget this stay ... awesome location ... breakfast was also good ... good chains of hotel .... staff here is very friendly and helpful ... very decent hotel to stay with family .... perfect hotel to save time and money ...

"Clean and friendly staff clean and nice rooms. Breakfast was great. Dining area a little small for the size of hotel."

801troys, Melbourne, Florida 29/12/2017

The only issue we had was not enough room for guests to eat for the size hotel at breakfast. Only enough room for about 30 people! Otherwise excellent stay for a room right off International Drive Orlando!

"Great place to stay"

Gwendolyn V, Largo, Florida 27/12/2017

I like this place because its small and not a lot of people coming and going. my son has special needs and he gets nervous but the stuff always makes sure if I need anything they says let them know. can't wail till June when I am in Orlando again.

"Good location"

User 24/12/2017

For visiting Seaworld the hotel's location is excellent. The hotel is basic and breakfast is included and had many good options. The rooms could use an upgrade as mattresses were old and lumpy and pillows flat and lumpy. Staff was very nice. Hotel is clean. Parking is included which is a plus.

"Nice hotel!"

User 22/12/2017

Well maintained hotel, nice common areas and fair price. ( loved the Christmas decoration) Breakfast is very good Front desk agent need more charisma dealing with guests but breakfast and maintenance ones were 10 !!!!!!!

"Lovely stay"

verucasalt_78, United Kingdom 13/12/2017

We stayed here two nights and found the hotel very pleasant. Our main reason for staying here was the free shuttle to SeaWorld since we were only in Orlando to do the park then fly home. The staff was very friendly, the room was clean and our AC worked too well. I noticed another reviewer mentioned a smell but we didn't notice any smell. We found the complimentary breakfast very satisfying and the staff handling the breakfast area very friendly. Free parking, and close to main highways. I'd stay here again.

"nice place to stay"

tazzys, la crosse 11/12/2017

just got back from staying at the best western,it was a great place to stay friendly staff ,nice continental breakfast clean quiet close to seaworld .has shuttles going to all parks.this motel isnt a five star but i didnt complain due to the fact it was a good value motel.other reviews that say it stank i have no idea where that came from..our rooms were cleaned everyday.the front desk help were fantastic especially debbie

"Never staying here again."

992giftyg, Houston, United States 08/12/2017

It's not worth $99/night for a room that smells like wet towels when you first walk in. The smell never went away. The cleanliness of the room was questionable. The A/C didn't work well. Unfortunately, it was a conference weekend so there were not very many options for me to stay in other places without breaking the bank.

"Great value"

Norski68, Bismarck, North Dakota 06/12/2017

We needed a room near the Convention Center that did not cost an arm and a leg. Best Western was less than $90 and was less than a mile from the Center, an easy walk. We were not able to eat breakfast during their stated hours but the very helpful staff accommodates us at 11 a.m. by offering us coffee and muffins. Nice! The room was clean and quiet.

"Great place to stay"

User 05/12/2017

The price was great. Rooms were clean. The majority of the staff was friendly and helpful. The breakfast food and staff was excellent. I would highly recommend this hotel. Traffic is busy most times so allow for extra time.

"A Very Enjoyable Stay"

Janet F, Windsor, Canada 01/12/2017

We were quite happy with our stay at this hotel. It is clean and comfortable. The staff were very friendly. It is a very convenient location - near to lots of restaurants and shopping. It is also close to the entrance to Highway 4. We especially liked the fact that the room had a walk-in shower with a glass door rather than a tub with a shower.

"excellent services"

monica555moni, Fremont, California 21/11/2017

i was in Orlando for a business trip in November 2017. For 6 nights I have enjoyed staying at this hotel which is located close to many of the touristic points like Sea World, Wonder works, Universal volcano bay, just to say a few. . Every morning I served an warm breakfast where several options are available like eggs, sausage, pancake, muffins, and many more. The room was very clean, quiet, with free wi-fi; there was a gym room on the first floor. Also there is a Business center room where you can use the computer to browse internet and even to check in and print the flight tickets. And also free parking . The manager Debra was very professional and made my staying at the hotel very pleasant. There was also a very knowledgeable concierge person who can provide tickets for tours and shows. For those who want to stay in a clean, quiet hotel with plenty of amenities and also within a very decent budget I recommend the BW Orlando Conference Center Hotel. It is worthing every penny.


H3045QPjoshuas, THOMASVILLE, United States 20/11/2017

great service and very clean place. all of the employees were very nice and helpful. great fitness room. great breakfast. great internet. will definitely be staying in these hotels in the future. went for the IAAPA expo and it was great.


Amjad H, Cunupia, Trinidad and Tobago 18/11/2017

This was my second stay at this hotel to attend a conference at OCCC, and they did not fail to meet satisfaction. It is convenient to get to the OCCC. Parking is free. Breakfast does not have a wide variety, but it is good for the price and on the move.

"Nice, friendly staff"

jeffreybL4050ZH, Cedar Rapids, United States 17/11/2017

The facility is well kept and very friendly atmosphere. Good breakfast and great location for easy access to just about anything you might need. Walking distance to Orange County Convention center- about a 15 minute walk.

"Great Location!"

margaretwP7062KJ, Biloxi, United States 17/11/2017

This hotel is in a great location for all the local attractions, such as Sea World. The breakfast is good, the beds are comfortable, but most of all, it is a clean motel. The staff is attentive and kind, and I recommend this hotel to others.

"Rest Stop after long flight"

derek t, Rhyl, United Kingdom 13/11/2017

Reception a little dowdy but staff very good ,bedrooms good size, comfortable beds,&clean.Breakfast was ample not my choice however,why they serve pre-cooked plastic type eggs god only knows,utensils etc.plastic &cardboard,orange juice good better than Best Western airport hotel that is coloured water

"No maintenance staff after 8pm to fix toilet"

rachelkw99, Atlantic City, New Jersey 12/11/2017

I would have given this a hotel 3 stars, maybe 4, despite the small rooms and pervasive slight dampness. It was just 2 of us so the room was big enough for us but I can't imagine a family of 4 being comfortable. The rooms are very small. And the bathroom does indeed seem like a closet. No place to set up a suitcase so you need to hang your clothes in the freestanding wardrobe or put them in the dresser (which I'm never to keen to do). The room seemed clean and the shower (no tub) was big enough and had the shower gel/shampoo/conditioner in dispensers. Breakfast was ok, several choices but not the highest quality. And the set up was a little strange. Yogurt dispenser? pancake syrup in a serving dish you need to spoon it up? Bagels were dry and stale tasting even though I saw them put them fresh out of the bag. I suspect the other bread items were just as lacking. But the waffles were tasty and seemed to be a hit with the kids. The breakfast attendants were good at keeping everything replenished and overall helpful service (offered to heat some milk for hot chocolate, honored my request for plain bagels when there were only onion ones out). Coffee was from a dispenser machine also and pretty poor. We had a pretty quiet experience- no wild parties or screaming kids in the halls which is a big plus for me. Although I kept the fan running in the bathroom to try to dry out the damp feeling so that may have muffled hallway noise. The sink is outside the toilet and shower "closet" if that makes a difference for someone reading. So everything was basically fine until last night when I discovered the toilet would not drain properly. Called the front desk around 8 oclock and was told no maintenance person until the morning. I said I was afraid the toilet full of waste would overflow. Front desk brought me a plunger. I asked for another room. Was told hotel was booked, check back in an hour maybe there would be a no show. Needing to get an early start for our 7 am flight out, I did not want to wait an hour to switch rooms and I really wanted a working toilet. Another phone call and some back and forth with front desk and I was told only a 2nd floor room was available. OK? working toilet? Sold. Moved to other room. Turned out to be a minor inconvenience as we were already packed to head out early in the morning. But what if there wasn't another room? What if we weren't packed up? No maintenance available after 8? Keep that in mind if you like a working toilet. My other complaint is that when I went to load the car for the early start at 5 am, I tried to re-enter the hotel through the front door and my key card wouldn't work. And nobody was at the front desk. I hadn't seen anyone when I went out and after a couple minutes trying to get the key card to work started frantically knocking on the front door of the hotel. A guy finally came and when I said my card wouldn't work, he said it didn't work if it rained. I mentioned that someone should be around to open the door then and instead of apologizing, nastily told me he was in the bathroom "I'm entitled to go to the bathroom aren't I?" Because of these final 2 issues, I would not stay here again.

"Everything we needed"

UnderwaterDiva, Pittsburgh 05/11/2017

My husband and I stayed 4 nights at this hotel during a scuba diving convention. The room was fine. Breakfast was good, although the variations of pre-made eggs were not always the best. Make yourself pancakes and waffles, 4 kinds of cereal, coffee, juice, yogurt, fruit cocktail, some kind of meat (bacon, sausage, etc.), oranges, toast, and pastries were also available, all attended by a couple employees. Quite a spread, considering. Bed was fine, showers hot, room was quiet. I used the business center to print my boarding passes. The fitness center was tiny and very basic. All in all, another very acceptable stay at this Best Western. Bus #111 from the airport dropped us off right in front of the hotel for $1.00 senior rate.

"Good no frills, budget option."

Judy F, Nashotah, Wisconsin 05/11/2017

It was fine. The room was clean, breakfast was good and the staff was friendly. It is a very basic hotel in the midst of much nicer properties. I was there for a trade show at the Convention Center, about a mile away. I either took the I-Ride trolley or walked back and forth. (Kind of a long walk when it's hot.) I wished I was staying at one of the newer resort-style hotels closer to the show, but they are almost twice the price. On the plus side, it's much quieter at the BW. LOTS of people and commotion in the pricier hotels.


User 03/11/2017

According to the girl at check-in, the hotel list its PLUS status. If you are used to the amenities of a BW Plus, you won't get it here. Only booked based on prior experiences at PLUS rated locations. Small room, small beds, closet converted into a bathroom. We'll see how the stay and sleep go.

Best W, Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hello I am sorry I believe you may have been misinformed, we are not a Bestwestern Plus nor do we advertise as one. We get plus ratings for our exceptional service to our guest and our outstanding breakfast choices that most standard Bestwestern's do not provide. My apologies for the misunderstanding. Thank you. Hotel manager

"Small rooms."

dina d, Miami, Florida 29/10/2017

The minute I walked in the room , I didn't like It was 2 adults and 2 kids.. The rooms were so small that you had no room to even turn around.2 double beds squeezed into a tiny space . We had to take turn walking in the room.

"Good stay, only one issue"

eurogaltng, Hungary 24/10/2017

We chose this hotel because it was close to the Convention Center. Location wise its great, the price included breakfast, and free parking. The staff was very helpful. We found that breakfast had plenty of choices (eggs, waffles, cereal, pastries etc). The rooms were big enough. They have a free shuttle service to Disney, Epcot, Universal Studios. The I-RIDE trolley stops nearby so if you don't want to drive, or don't have a car, you can use that to get to a lot of places. All in all we enjoyed our stay we only had one issue. Our room was very musty and damp. Our clothes in the room were damp the entire time. It would be great if they were able to solve this issue because its really the only problem we had.

"Great shopaholic stay!"

ssctrini, Trinidad and Tobago 21/10/2017

This hotel was an excellent cost effective choice for my friend and i who needed to relax and shop. The rooms were very comfortable even though they were a little bit on the smaller side. The beds and pillows were very comfortable and the rooms were well maintained. The breakfast offered changed daily so there was variety for each breakfast menu offered. The staff was pleasant and accommodating. There was the extra convenience of an atm machine on site-which was a great plus! Only reason I didnt give 5 stars is because the WiFi kept shutting down. ...a pain when trying to do online school assignments and connect with family. Overall a great stay! Will definitely stay at Best Western Hotela again!

"Good value for the money"

Andreas S, Calgary, Canada 15/10/2017

If I had more money I would stay somewhere else. The hotel is nice, however when I walked into my room I had that lemony cleaning odor smell which turned me off right away. The staff is awesome, great service and very helpful. That stupid fridge in my room makes too much noise and was annoying.

"Not Just a Port in a Storm - Genuinely Hospitable"

Annette W, Floral City, Florida 12/10/2017

With hurricane Irma bearing down we felt lucky to find accommodations at the last minute. We live on an island on the West Coast of Florida. My mother is 84 years old and needs oxygen on a 24-hour basis so we couldn't be without power and it we would likely lose it for days if not weeks. I was familiar with the Best Western brand and always thought it was a little worn in a little threadbare. This hotel is neither. I was pleasantly surprised when I entered to find the lobby well-appointed and the front desk staff warm and accommodating. I was also surprised at our accommodations. The room was very well maintained, comfortable, bright and airy. After we settled in I went back to the lobby and ran into the General Manager, Robert Gedeon- Turnage. I wanted to compliment him for experience thus far. I'm not sure I can pay that sentiment because I was a little distracted by the fact that he was sweeping the lobby. Frankly I was impressed by that. I mentioned that I was a little concerned that they hotel might lose power and my mother access to her oxygen. He confided in me that they had a generator on hand and then would see to it that are oxygen supply would not be lost. He also told me that the Hotel provides breakfast daily and during this. There would be movies in the restaurant and games available and, on the night of landfall they arranged a buffet dinner for all of the hotel guests which was great news because we really didn't want to leave the property. After enjoying a lovely complimentary meal we went back to our room to watch their news reports. We never lost power. We never lost internet access. Thanks to the Peace of Mind given us through the hotel's extensive preparations, we never even lost a minute of sleep. We awoke the next morning and stepped outside to survey the damage. There were two broken roof tiles, a few branches in the parking lot and a downspout was off the wall. That was it. We anticipated being there just a few days but as it turned out the power at home was out for nine. Ordinarily a hotel stay for that length the time would get a little bit old. That was not our experience. The genuine warmth and hospitality continued with every member of the staff we encountered. I would highly recommend this hotel to anyone traveling for business or for pleasure with family. It is a gem.

"Friendly Staff during Conference Visit"

jsalac, Chicago, Illinois 07/10/2017

I stayed at this hotel for a conference visit. It's a great budget hotel and has an even greater staff. Their staff members, especially Mamento, Zury and Emmie, were very hospitable - greeting guests at breakfast every morning, answering questions late at night, and being overall helpful. I had a great stay!

"Hurricane IRMA with the family at Best Western Convention Center "

User 13/09/2017

So, on september we have Irma Hurricane and our family got without power and internet, so I call the manager Robert Gedeon that immediately book 3 rooms for our family. Our stay in this hotel was Great. The front desk SUYANNE was so nice, polite as well all the staff of the hotel. The manager ROBERT keep all the guests in a very comfortable environment in those streesful days. Some people are getting together ,playing cards and candies are distributed for guests. Thank you. Very Much Robert Gedeon for keep your hotel ,employees so warming to my Family Yong and Soh. We really appreciate to stay at this hotel and I will recommend 100%. Thanks Jacira Yong

"Average Room, Great Location"

angelapQ1576VD, Fort Lauderdale, United States 06/09/2017

This is an average Orlando hotel. Location is great. 5 minute drive to SeaWorld and Aquatica, about 15 minutes to Walt Disney World. Breakfast consisted of fruit, yogurt, pastries, omelets, sausage, and waffles. It was nice to eat at the hotel before heading to the parks. They do offer a shuttle service to local attractions, but we did not use this amenity.

"Great budget hotel"

leonardodE2274JM, San Francisco, United States 03/09/2017

Very nice budget hotel, The interior is a bit dated. The room came with a refrigerator and coffee for the morning. The door were very easy to open, The location is close to everything...restaurants, freeways, attractions, etc.

"It Wasn't What I Expected"

allisonmF755PO, North Lauderdale, United States 29/08/2017

I arrived pretty late at night after a long drive. I was unsure of the location as I was looking forward to going to The Rosen. But from check in to check out (I was too tired to go in the pool) the service was superb. I would stay at this Best Western again. I am a first time guest and I was impressed.

"Best western convention center-Orlando"

User 28/08/2017

The rooms are average hotel rooms. You can tell the hotel might need renovations soon. My boyfriend is 6'5 and barely fit in the shower. Everything else was great up until check out. We had vouchers to use and the front desk kept telling us that they do not work. We called best western they said voucher is valid have front desk call them. The front desk refused a few times before they decided to call when they did turns out they were inputting it wrong. This could've saved a headache at check out if they were to listen to what we were told to do.

"great location"

Gallardo N, New milfird 24/08/2017

Very excellent location and accesobility. Vey pleasant staffs, good breakfast too, i wish there more shuttle services in the morning at keast two in the morning and later in the evening. The fitness center is great addition but me snd my wife has to eait for rach other for the rlliptical machine but its ok at least there is a fitness area

"Decent Hotel"

472tijuanar, Orlando, United States 22/08/2017

The hotel was worth the stay if you're not trying to spend a lot but want some type of quality. It's located in a neutral spot so you don't have to drive far to get to the activities down I-drive. The breakfast was good and hot although I'm not certain how long they reuse the not eaten eggs. I saw a small bit of green mold on my eggs on morning. The room overall appeared clean although the bathroom had a slight stench at first. Other than that I would stay again.

"Great Experience ! "

Sun4me1964, Lakeland, Florida 18/08/2017

I stayed here a couple of days , while in Orlando for my birthday weekend and everything was just great . Rooms were clean, beds kinda small (use to a king) but me and my husband slept separately it worked out. I think his name was Derek he was very friendly and I liked his personality he made us feel very welcome. I slept thru breakfast so I can't comment on that but the overall appearance and staff was awesome . I will definitely come again .

"Excellent Service"

matthewcV9766VB, Fort Lauderdale, United States 17/08/2017

Excellent service and an easy place to stay when on business. Check in and check out were fast, great for when in a hurry. This hotel offers great rates compared to other hotels in the area and you are provided everything you need during your stay.

"Good Hotel of Mid range"

Abhay158, New Delhi, India 16/08/2017

I was there with my colleague for FIME exhibition for 4 nights. Location is very good ,very close to I Drive, which is hub of action in Orlando,convention centre just across the walking bridge . Rooms are of ok size, all facility's almost there. The worst part is very boring american style breakfast ,but still liveable

"Quiet Get Away"

User 14/08/2017

The service was very good. The gentleman (heavy fella, dunno his name) was very helpful with my requests. Housekeeping was also very friendly. I had a double-bed room (would've preferred a single bed) where I found it to be quite comfortable. The bathroom in my room was a bit small. There wasn't much options for b-fast. Disney shuttles were on time. There was a restaurant next door by the name of The Village Inn. The food was great and so was the service. The hotel was just what I needed for a week's get away from work. Quiet environment, comfy beds, great service.

"My stay at the Best Western in Orlando FL"

Michael W, Milford, Pennsylvania 11/08/2017

Best hotel room prices around along with the best service around. Professional, curtiois and helpful staff. Clean rooms with comfortable beds and an awesome continental breakfast. The hotel rooms prices were outstanding and I would recomend staying at this hotel when in the Orlando area!

"Fantastic place for a smaller price"

tigermark2017, Hopkinsville, Kentucky 11/08/2017

We were in town for a convention, and this great hotel provided a better rate than any other nearby hotels. Very pleased with the cleanliness of the room, and the breakfast was fantastic every morning. The staff was efficient and helpful, especially the gentleman who oversaw the breakfast room. I'd recommend this as the best place to base out of for your Orlando adventure.

"Not too good, expected better."

kevinkL107TO, Largo, FL, United States 06/08/2017

If you expect a clean, pleasant room with a TV that works properly and is set to ENGLISH, not Spanish and has more vending options than just soda forget this hotel. And if you do stay there forget eating at the Village Inn restaurant next door, it's worse than the hotel!! We're staying at The Rosen next time.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hi Kevin, Thank you for taking the time to write a review, I apologize you didn't find us a great place to stay. We hope you enjoy the Rosen next time, even though they are a independent hotel with no national standards as required by the large hotel chains. We apologize for over looking that the previous guest had set the television to their preferred language. We value our guests from all over the world. As for vending machines, we have several choices located on the first and second floors of the hotel. No matter where you stay, we hope you come and enjoy Orlando again soon. Hotel Manager


User 03/08/2017

Lovely stay for our few day stop off whilst travelling! We spent 3 nights here. Clean rooms not the most updated but always clean. Very helpful staff, lovely breakfast included, great location! Perfect for a short stay Would stay again!!!!

"great hotel near Seaworld"

doggiesitter, Northern Cambria, Pa 29/07/2017

When we checked in, the owner was at the desk. He was very helpful. I had looked at other reviews and they mentioned the good breakfasts. I really enjoyed those. There were many choices with some changes daily. The breakfast staff was very quick to clear tables and keep up with the demand. Our first night there the hotel was sold out. Apparently, many others thought it was a good place to stay. Since our focus was on visiting Seaworld, we wanted a hotel close to the venue. It was only .5 miles so we could have walked if we wanted although there were not sidewalks the entire way. The room was clean and the beds comfortable. I did not care for the pillows though. There is a walk-in shower so if you want a tub, it may not be what you want. I'm not sure if there are tubs in other rooms, but ours did not have one. I would definitely stay there again!

"hotel reservation"

657amilcarg, Little Rock, United States 26/07/2017

the customer service is excellent,people at front desk is really nice, the rooms are very clean, the breakfast was really good a lot of items to choose from. .Excellent hotel for the price. I would greatly recommend this hotel

"returning guest"

Robert J, Boca Raton, United States 19/07/2017

stayed at this same spot 2 months ago and enjoyed it so much we came back this weekend. pleasant environment and professional staff added to our stay. probably be back before the end of the year. thank you again.

"Conference quality"

sheridaw2017, seffner, United States 18/07/2017

I loved being just a short walk from the convention center. The room was clean and the staff were super helpful. The breakfast area was clean and the staff helpful. The food was varied and tasty. The room was clean and comfy.

"Great, no frills hotel"

Susan M, Glasgow, Scotland, United Kingdom 17/07/2017

Stayed here for 1 night before travelling to Miami. Easy to find on way from Sanford airport. Hotel was clean and well equipped. Fridge, coffee and ironing facilities, alarm clock, hairdryer etc in room. Staff were very friendly. Free breakfast was included in price and had a good variety of choices. Great value for money.

"Friendly and unfancy"

Ryan A, Indianapolis, Indiana 16/07/2017

A 12-minute walk from the Convention Center, also on the trolley line, it's fairly convenient and not too expensive for convention-goers. The breakfast has a standard range of items but limited fresh fruit and serves only instant coffee. The staff is very friendly and helpful. The rooms are more than adequate.

"Nothing Special"

DON S, Boynton Beach, Florida 15/07/2017

My wife and I stayed for three nights attending a convention at the Hilton on International Drive that was a short walk away. So the location is good with a short drive to the Disney parks and anything along International Drive. We had two double beds in a room that did not offer much space if you had luggage for two. The bathroom sink was just outside the bathroom that had a toilet and shower. So we did feel that this was one of the smaller rooms we have stayed inOrlando or any other Best Western. The room was clean as well as the rest of the hotel. The staff was friendly. The price just was OK for this type of room.

"Execellent hotel with excellent location "

Nashaat T, Cairo Governorate, Egypt 13/07/2017

Locationis excellent... Rooms are clean and spacious. Bed are comfortable... Reasonable price...nice small swimming pools... You can find some restaurantsand shops at walking distnace... Top attractions are 5-10 minutes drive... Down rown are 15 minutes away. MR Derek at the front desk is awesome


493lavernej, ELIZABETH CITY, United States 08/07/2017

The room was very nice. The hotel was clean and the staff friendly. Great value. I didn't expect such a nice hotel but I was surprised by niceness all around. Not an extravagant hotel but just right for a short getaway. Seaworld was directly down the street and international lead us to everything. I must say the staff was so friendly, they recommended places to eat, places to go etc. I thought I had to have a grand hotel to receive quality but the BW was just what I needed.

"Excellent experience"

Z3183IRmatthews, Kitchener, Australia 03/07/2017

Stayed at this hotel for only one night as we arrived to Orlando earlier than expected however if we hadn't already booked a hotel for the remainder of our vacation we would've stayed at Best Western. We stayed at 3 different hotels during our vacation and our experience with Best Western was the best by far. The staff are kind and friendly, the room was clean, and the breakfast buffet was very impressive. I will definitely be staying at Best Western for any future vacations I'm truly impressed!


Gwendolyn V, Largo, Florida 03/07/2017

My family and I have been going to the same place for couple years. Derek and staff has always made sure if we need anything let them know. I have a son in wheelchair and he likes quiet, We visit in June and October. Jon jr. love the mickey mouse waffles. Breakfast is always nice. Thank You for always a great time.


josephlM5199GJ, Murrieta, California 02/07/2017

Overall i had a really good experience and can't wait to stay again this was overall a great hotel for myself and my friend to stay at and the proximity was close to seaworld which made it easy and the staff was amazing

"Great Hotel esp for the price "

User 02/07/2017

Looking for just a less expensive hotel for overnight trip in Orlando. This hotel was great. Rooms were a little small but they were clean and comfortable. Hotel located near many attractions and restaurants. Hotel front desk staff was particularly kind and friendly. Nice complementary breakfast and one of the rare hotels in the area that do not charge for parking.


User 28/06/2017

In the room ( 1st floor ) was strong smell of mold and for whole time we stayed ( 4 days ) nobody vacuumed the floor, part of the shower floor was covered with some kind of material that we even don't like to step on, plastic part between shower door and other glass part was broken.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hi Evaldas, Thank you for taking the time to write a review, I am sorry to ready of the problems you encountered during your stay. cleanliness and maintenance issues are not of the norm. We appreciate you advising us of this. I hope the other reviews you have read on here will assure you of this. I apologize and Thank You, Robert G. General Manager

"Best western"

Reina B, Sacramento, California 28/06/2017

Very nice place to stay in, affordable and comfortable. Very good location near to main attractions. Staff are hospitable and accommodating. Breakfast is delicious and plenty to choose from. Will recommend for hotel to have a 24 hr food service because the one that we ordered food from outside is from a flyer we received in our room placed under our room door did not deliver our food and yet charged our credit card for non service we received. Not hotels fault but we trusted to deliver food from it because it was found under our room door. Neverthless, enjoyed the comfort of the hotel and the warmness of the staff. Will definitely come back and will recommend.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hi Reina, Thank you for taking the time to write a review, I hope you contacted your credit card company to dispute the charges for the food you ordered. Orlando has a huge problem with this flier companies coming into the hotel and acting as guests and putting these fliers under each door. We do not recommend these companies in anyway. We are always happy at the front desk to supply menus and suggestions from companies we know are legitimate. Thank You Again, Robert G General Manager

"A wonderful week!"

grangeiromarina, Rio de Janeiro, RJ 27/06/2017

I spent one week with my mom at the hotel. It was perfect!! Very nice place, with good rooms and a VERY NICE employees. Thank you all you guys; Mamerto, Zury, Emmie, Vavá, Derik, thank you all!!! I am sure I will return!!!

"Family trip to Orlando"

jessicarP5673SO, Atlanta, Georgia 26/06/2017

The staff was our favorite part of the hotel. They were so caring and helpful. They truly made an effort to make you feel comfortable. Clean installations and cute little breakfast buffet also available. The hotel was very affordable and overall good quality for the price.

"Small rooms double beds"

magikdano, St Augustine, FL 20/06/2017

No Queen sized beds except for disability rooms. Rooms probably too small to fit 2 Queen beds. Service was good. Bathroom was clean but also small. Breakfast was ample, vending machine coffee not very good.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hi Magikdano, Thank you for taking the time to write a review, we appreciate your comments. I am happy to hear you enjoyed our service, I apologize that the rooms/bed size where not to your liking. Thank You, Robert G. - General Manager

"Disney location"

stephenjX5305MV, Houston, United States 18/06/2017

This is by far the worst Best Western I have ever stayed at. I only ever stay at a Best Western and was extremely dissatisfied with the quality of the customer service and visit. It was severely lacking.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Hi Stephenj, I apologize you had such a horrible stay with us, As you might read from many of our other guest who post on here this is not of the norm for this hotel. I would be very interested in hearing more about the customer service you encountered and so that this situation is not repeated to any future guest. My sincerest apologies, Robert G - General Manager

"Not one good night of sleep"

MsCleanCO, Denver, Colorado 17/06/2017

This place has small rooms but is relatively comfortable and clean There is ample parking Over 4 nights- Every night (wed-fri) we were awakened between 2 and 4am by first drunken idiots, inconsiderate loud people, dog barking Total nightmare

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
Dear MsCleanCO, I am so sorry to read about the situations you encountered while staying with us, I hope you notified someone at the desk immediately of the situation. This is not a normal occurrence at this hotel, we like to run quiet well kept hotel where guest have fun and enjoy ample rest. My apologies for this not happening. Should you wish to contact me further, please email me at Thank You, Robert G. General Manager

"Excellent customer service"

Ramon H, Tarpon Springs, Florida 12/06/2017

The manager on duty and dining room staff were all very welcoming, friendly and helpful throughout our stay. Complimentary breakfast was also better than the average offerings at other hotel chains. Great value for the price.

Best W, General Manager at Best Western Orlando Convention Center Hotel, responded to this review
HI Ramon, Thank you for taking the time to write a review, guest use this site frequently to make their choice on where to stay, and I know from your review we will be seeing them stay with us. Thank You, we value your comments Robert G - General Manager

"Great stay!"

kmyrmel, tampa fl 12/06/2017

This motel was previously part of an economy brand so the rooms a on the small side but the staff, especially the Front Desk Supervisor, Derek were so very friendly and helpful. The hot breakfast (included) was excellent both mornings during out stay. On the second day breakfast included breakfast burritos that were made from scratch by the morning cook. They contained eggs, cheese, sausage and fried potatoes and were absolutely excellent. My wife rides a accessible scooter and it was a bit difficult to fit this in the room because of the small but adequate size. We did have a walk-in shower instead of a bathtub and that was helpful. Other than the room size, our stay as wonderful and we will likely visit this motel again in the future.

"Hard beds, loud noises"

April C, Casselberry 11/06/2017

All I came here was for a great night of sleep but between the noise across the street and drawing in the crowds by using best Western as a paid parking lot for the events and then the very thin walls, I never slept. The beds are so hard, I never fell asleep. I know it isn't just me because the guests on the elevator had the same complaint. My AC unit had a rumble every five minutes where it sounded like a truck, and the Fridge whined with a high pitch. The pillows do not appear fit for an adult as they are barely a foot wide in length so this also added no my insomnia. The location is about 1.5 miles form the convention center if you can handle the areas without sidewalks. Great management, but the young staff in the evening need guidance so they can problem solve. They were very nice though. The rooms are much smaller than a typical hotel, and there are no Best Western reward members free upgrade as there are no suites. You will need to go to the lobby to microwave your food.

"Awesome visit"

Mario J, Tampa, Florida, United States 06/06/2017

From check in to check out this location is always a pleasure to stay at. They go above and beyond to make your stay comfortable and the Village Inn next door is not only conveinient but also very friendly staff also

"great location, rooms and fantastic personnel"

Vicente S, Zaragoza, Spain 25/05/2017

Great location close to Orlando Convention Center and SeaWorld, both within walking distance. Quiet area and spacious rooms And great staff, attentive, nice and proffessional Highly recommend to stay in Orlando, whether business or pleasure

"Great Stay"

Yolo1977, Malta 24/05/2017

Couldn't ask for a better location and accommodation. As to location all attractions, restaurants and shops were a stones throw away. As to accommodation it was very clean, spacious and breakfast was great too. Ample parking. Value for money was completely there. Last and not least staff are so friendly including the tour desk operator.

"Good Hotel for stop over etc."

calspickman, Gloucester 21/05/2017

Whilst I feel that perhaps I should give this Hotel a slightly higher rating there were a couple of points which slightly spoiled the stay for us. Firstly for the room we had the layout had the sink located in the bedroom behind a wall with a toilet and shower seperate..I think as far as we are concerned this is quite a major negative. Secondly has been previously mentioned the air conditioning has a damp musty smell.This is not an attractive feature for any room. Having dealt with the negatives the positives are :- great location for anyone travelling down the I4,Decor is quite acceptable and staff could not be more obliging.

"Very good, clean and excellent service"

User 18/05/2017

The hotel and the rooms were very clean and the room was good and comfortable. The breakfast was good. The room service and the front desk were very professional and friendly. The hotel has a free good parking. Very near to the convention center you don't need a car, 7 minutes walk.

"Top Price/Quality Ratio!"

Gwen_BE, Belgium 14/05/2017

I spent 4 nights at this hotel as I was attending a conference in the Convention Center. The Western boulevard of the center is just a short - and also important SAFE - walk away. The rooms are nothing special but always clean. Beds are comfy with good pillows. Clean bathroom as well. There's a small pool outside which is great to spend some time outside. Note the hotel also offers a free shuttle service to the parks in the area which is of course an added bonus. They're also pretty easy to drive to - just 10 minutes to Universal Studios. For food options you'd probably best get in your car. There's a small supermarket, subways and 1 restaurant close by but it didn't look very inviting. Staff was always very friendly and helpful. Would most certainly return. Top quality WiFi too by the way.

"Great Place to Stay"

Norma J, Pensacola 08/05/2017

We were very pleased with our stay at this hotel. The rooms were clean and well furnished. The beds were comfortable. The bathroom in our rooms only have showers but this is not a problem for us.The staff is extremely pleasant and helpful. The breakfast far exceeded our expectations. The wifi is free and there are refrigerators and microwaves in the rooms. We will definitely stay at this hotel on return visits.

"I would recommend you stay"

sh0nettew, Bermuda, Bermuda 28/04/2017

Nice hotel. Seemed a bit out of the way due to street construction, but was actually close to everywhere we wanted to go. Food, shopping, Kissimmee and the airport. Clean hotel inside and outside. Nice and quiet. Great breakfast and laundry room. Friendly staff. Free internet/wifi was user friendly as well.

"good hotel at a good price"

P8467HNjant, Englewood, United States 26/04/2017

I needed a hotel near a conference center in Orlando and had a hard time finding a decent one at a price that wasn't an arm and a leg. This one was about 2 miles from my conference location and was priced better than any around it. The lower price had me concerned but I searched the neighborhood and other reviews until satisfied. Glad I stayed here. It was clean, staff was polite and I felt safe (single woman traveler on this trip).

"Hospitality & Customer Service"

User 23/04/2017

Hospitality: Zury, Mamerto, and Emmie were all smiles and friendly conversation during our time at the complimentary breakfast. They are very nice people and made our breakfast an excellent experience. Customer Service: Derek not only worked the front desk, but he also provided for a warm welcoming and genuine care for our experience. Thank you, Happy guest

"two day getaway"

Yvette B, Orleans 23/04/2017

this hotel was in the perfect location loved the cleanliness! would stay again. perfect for those who are visiting seaworld or any of those parks. breakfeast was amazingly awesome would reccomend.....

"Nice hotel close to the convention center"

User 22/04/2017

I recently stayed here while I was in Orlando for a convention. The hotel is small and quiet, and about a 15 minute walk to the convention center. The room was the perfect size and clean, and the complimentary breakfast featured different items every day, with a good variety. The staff was very friendly, especially Derek. However, my only issue during my 4 night stay was the lack of hot water in our shower. After requesting they fix it three times, it was finally done on our last day. The hotel compensated a little bit for this. This would not deter me from staying here again, though. A great value for our stay.

"Great price and value. Staff is excellent!"

Melinda S, Grand Rapids 19/04/2017

We had a great experience. We were there for a huge conference and the staff went above and beyond our expectations. They started making coffee at 4am when they realized we were leaving that early. When we asked about taxis, they called one for us and checked out the driver to make sure he was reputable. We were very impressed. The room was quiet and comfortable.

"Everything was great! Clean facility, friendly staff."

khazara1, San Diego, California 18/04/2017

Stayed here for a week and everything was fantastic. The place was very clean, it seemed to be recently remodeled, and the staff were super friendly and helpful. Location was great, 15 min walking distance to back entrance of convention center (West Concourse). There are closer hotels but those are much more expensive. Breakfast had several options and there was always plenty available. Definitely recommended.

"Good choice for Orlando"

User 15/04/2017

Stayed one night with adult children for Star Wars Convention.Great location for Convention Center for its walkability. Great price, very clean, easy access to Sea World. Near I-4 so you can get to all other attractions. Staff were very helpful.

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Eileenr, Thank you for taking the time to post a review about your stay. We appreciate it. Also we hope you enjoyed the Star Wars Convention, our guests sure made it look like alot of fun. we all wish we could have attended. Come back for Mega Con next month. Thank You, Robert G - General Manager


User 11/04/2017

Nice hotel for business or family trips. It's located in a perfect place. Clean rooms and nice swimming pool. Special thanks to the staff which was absolutely helpful and friendly (especially to Zury, Mamerto and Emie)

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Juan, Thank you so much for your wonderful review of our hotel, the ladies in the breakfast area appreciate you mentioning them specifically. They do a fantastic job and appreciate the time guests make to know their name and recognize them. Thank You, Robert G. - General Manager

"A conferene stay"

Momafan, Boston, Massachusetts 05/04/2017

You can walk to the Orlando cc via the West pavilion overpassage and save yourself $ 15 daily parking Very comfy beds , quiet room and you get a large screen TV ( larger than the one at Rosen Hotel CC)

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
HI Momafan, Thank you for telling the world about your stay, we appreciate it. Its great to read we are doing better then our competitors. We strive hard to satisfy. We would be honored if you would like our Facebook pace @BWOrlandoconvenctioncenter. Thank You Hotel Manager

"Great experience"

eynae2017, Pembroke Pines, Florida 27/03/2017

I would definitely recommend this hotel, I had a great time with my family and they enjoyed as well. Staff very friendly and helpful. Our room was very neat and clean. Great location really close to universal

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Eynae, Thank you for taking the time to write a review, we are honored to have had you staying with us, and appreciate the great review. Your great experience shows our staff cares and goes all out to make it enjoyable. if you get a moment please like us on Facebook @BWorlandoconventioncenter. Thank You Hotel Manager

"Short Business Trip - hotel recomended"

janello556, Duluth, United States 27/03/2017

My colleague booked this room for us for a short business trip, it was good for the price no real complaints. If your looking to save a few bucks and stay at a descent hotel that offers breakfast, has a pool, fitness center, and is also centrally located in Orlando near attractions and restaurants then you can't beat staying at this Best Western.

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
HI Janello, Thank you for taking the time to write a review, being located next to the Orange County Convention Center brings a lot of guest like yourself to our hotel. And we are happy you would recommend us. We strive hard to cater to the Business Traveler as well as the Family Vacationer. Please come back and see us, it would be our honor to have you again. Thank You, Hotel Manager

"Great Place to Stay"

David H, Luthersburg, United States 23/03/2017

We really liked this hotel. We stayed here for a couple of days when we went to Disney. It is a quick and easy drive to the parks from this hotel. It took about 10-15 minutes. When we checked out I had left a couple of things in our room, and when we came back a couple of hours later, they were very helpful in getting our items back to us. The breakfast had hot eggs and waffles and meat, and the hosts and hostesses were very accommodating. It was two minutes to closing and they had run out of eggs but there was a big crowd there so they made fresh eggs anyways..I will definitely stay here again!

Best W, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi David H, Thank you for telling the world about your stay, We appreciate the things you wrote. Those details let the world know we care about our guests and are happy to make sure our guests are well fed before a long day at the Parks or A Convention. I am also happy to read we could get you your belongings back. Thank You, Hotel Manager

"Great Staff and Location"

Genevieve S, HENDERSON 22/11/2016

Was very happy with all the staff. Manager (Derek) went out of his way when we had a problem that needed to be solved. Lost a wallet and Derek went above and beyond to help. Very short stay but would come here again. No bath tubs except in handicap rooms.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Genevieve, Thank you for taking the time to write a review for us here at Best Western Orlando Convention Center. Derek was thankful you mentioned his name and is recognized by the hotel for going above and beyond. We are glad you chose us for your overnight needs. Thank You, General Manager

"Good choice in Orlando"

Finnseniors, Tampere 19/11/2016

A very good choice to stay in Orlando. The staff at the hotel is extremely kind and helpful. Good breakfast to start your mornings. Excellent location: if you do not have a car or will not rent one you can take a Lynx bus No. 111 from the airport - the bus stop is almost in front of the hotel. And the same backwards. You can take bus No. 50 to Magic Kingdom, take I-Ride to huge shopping malls and other attractions and restaurants on I-Drive. And of course you can also walk to Pointe Orlando which is not too far away. In addition, the WiFi worked extremely well. If you look for a luxury hotel, this is not for you, but the hotel has all the elements you should need for a good stay. At least, we had excellent 5 days and good sleep at this hotel. I highly recommend!

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Finnseniors, Thank you for taking the time to write a review about us. Its also nice to see you helping future guests with their travel needs by posting how you got around the city. should we be able to be any additional service in the future please feel free to let us know. Thank You, General Manager

"Good value for money"

amn7, Jerusalem, Israel 14/11/2016

Derek who works at the reception was extremely helpful and gave us a lot of helpful tips and was incredibly nice and accommodating! The breakfast was very nice even if lacked even a minimum variety. The hotel is damp and it felt as if it was wet all the time.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello amn7, thank you for taking the time to write a review. Derek was pleased to see his name mentioned. Guests survey's are how we recognize our associates. I am sorry to read you found the hotel damp, I hope you brought this to our attention during your stay. Thank You, General Manager

"Great location for Seaworld"

Delyn E, Ogden 13/11/2016

We needed a hotel close to the airport and Seaworld on the last day of our Florida vacation. This hotel fit our needs perfectly. We walked to SeaWorld (about a 5 minute walk). Had an early flight out, and they had grab bags with fruit, water and breakfast bars waiting at the desk for us. Thankyou! The hotel was very clean and accomodating.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello Delyn, thank you for taking the time to give us a review. We are happy to read how we where able to fit your needs. Should you return to the Orlando area we hope you will visit with us again. Thank You, General Manager

"Good hotel, good location, good value"

EvaS56321, Nottingham, United Kingdom 12/11/2016

Hotel was located just off international drive near petrol station, little groceries shop, few different restaurants, sports bar and Subway.. it took us 15 min to walk to Sea World main entrance and 45 min to the busiest parts of Idrive.. just outside the front door of the hotel was a bus stop for I hop, which is the bus going up and down international drive.. for those with a car, hotel offers free parking and duse to hotels location it is very easy to get onto motorways.. Room was clean and was cleaned regularly throughout our 10 night stay. There is a good air con, empty fridge, flat screen TV. Hotel was serving free breakfast every morning, which wasn't a super sophinstigated food, but nice enough to charge up for the busy day.. Hotel also had a guest service desk, where they could help you with any park tickets etc., however we found that buying tickets on the gate was cheaper than with them.. Overall I loved staying there.

"Good base for Disney etc"

emma635679, Rochester, United Kingdom 09/11/2016

Me and my daughter stayed for two weeks in October. The room was clean with two double beds. Shower was ok. We only used this hotel as a base for our holiday it was just what we needed. It's not 5* hotel but it's not 5* price. The breakfast was good Mickey waffles are alway a favourite for adults and children and scrambled eggs were nice. All of the staff were friendly and helpful. I didn't hire a car and used public transport and the location of this hotel was perfect for this. It's a short walk to catch to lynx 50 for Disney and there an i ride stop right outside. I used the hotel transport for universal which was good and free which a lot of other hotels don't offer. Transport was also offered to Disney and sea world although you can walk to sea world. I did use Uber taxis on a few occasions and can't recommend them enough and they are a lot cheaper than the standard taxis. It cost around $45 from the airport in a taxi and it was $16 back in uber. There is a local shop which is good for getting drinks and snacks to take in to the parks as Disney is very expensive, and a few places to eat in walking distance. The village in next door is very nice and excellent value. I would def stay here again if I came back to Disney. There is no point paying for fancy hotels when you're not in for long as there's too much to do.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Emma, thank you for taking the time to write a review about us here at Best Western Orlando Convention Center. The great things you had to say about us and the surrounding area helps future guest with their stay choice. Hope to see you again Hotel General Manager

"A little orlando fun"

Sandy H, Fort Myers, Florida 02/11/2016

Nice location for I drive and restaurants. Nice clean hotel and very friendly staff. I would definitely stay again. Was very convenient to convention center. Liked taking the Trolly. Looking forward to returning to the area

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
HI Sandy, Thank you for coming by to see us. it is a pleasure to read you enjoyed your stay and our staff. we strive hard for these reviews. Please come by and see us again its always our pleasure. Thank You, General Manager

"Trip to meet friends"

User 02/11/2016

This facility was modern and clean. Staff was friendly and accommodating. They were also knowledgeable of the local area. This hotel was among the nicest of the Best Western hotels that we have stayed at.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hi Richard, thank you for your review. We are pleased to read you enjoyed your stay and our facilities, on your next trip to meet friends. Please keep us in mind, we would be honored to have you stay again. Thank You, Hotel Manager

"Average Hotel at best."

Susann M, Spring Hill, United States 01/11/2016

The check in staff was friendly and helpful anyone else wouldn't give you the time of day. The room was clean, the bed was comfy. Breakfast was canned hash and the cheese omlet was a microwave item that was chewy and just nasty. I would not have feed my dog what they served us for breakfast.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello Susann, thank you for taking the time to write a review about our hotel. I apologizes you didn't find anything appetizing on our complimentary hot morning breakfast bar, we do have other items such as make your own waffles, pancakes, healthy yogurt's and cereals. I have privately emailed you also asking for your suggestions on our breakfast items. We listen to our guests and make some changes should they be practical and cost effective due to the amount of people we serve daily. here is my email should you wish to contact me. Thank You, Hotel Management.

"OK Visit"

Cheryl E, Orlando, United States 27/10/2016

Nice decor and breakfast wait staff friendly. Comfortable bed. However, toilet sprayed water upon first flush, then had some difficulty flushing thereafter. Good breakfast; nice towels. They did reserve a room for us on the first floor, as I had requested.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello, thank you for your review, please accept my apologies about the plumbing issue you encountered. I am glad to read we where able to do good in everything else you mentioned. Should I be able to assist you please email me at Thank You, General Manager

"Perfect location"

doggaroo, Lincoln, California 26/10/2016

The guest receptionist, Derek, is a fountain of knowledge regarding the area and in particular Disney World. His information made our day at the 'huge' park doable. He was thoughtful and precise. Best Western benefits from having employees who have his talents.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello, Derek says thank you. He is a defiant asset to our property. Our employees are rewarded for being mentioned in comments like these and your comments are posted for other employees to see as encouragement to succeed. Please come back and see us again. Thank You, General Manager


Jamie R, Streamwood, United States 24/10/2016

Loved this hotel. The room was very clean. Housekeeping did an excellent job. The staff was super friendly. Breakfast had a lot of different selections to choose from. Will defiantly be returning to this location.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello, Yes! please come back and see us. we would love to have you. The staff and myself love to see great comments, as it gives us ambition to strive harder. Thank You, General Manager

"clean, comfortable room"

Louie D, reston, United States 09/10/2016

Room was clean, comfortable. Free WiFi, breakfast, coffee. The breakfast was not great, but coffee was good. Convenient location for Orlando attractions (Sea World, WDW, Kissimmee). Staff was friendly, responsive. I will stay here again.

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello - Thank you for taking the time to write a review, we appreciate the great things you said about our hotel. We would also like to hear more about the breakfast. Please email me at Thank You, Hotel Manangement

"Great value!"

prug1969, Riverside, Caifornia 06/10/2016

Cheap option while attending a conference. Rooms quite small but more than adequate. Free breakfast was much better than a lot of others I've had - scrambled eggs, corn-beef hash etc. Pleasant 10-15 minute walk to the conference centers. Dinner options in the immediate vacinity were okay, but nothing to write home about


alec403, Tampa, Florida 04/10/2016

The room was great for the price-- even breakfast was pretty good. The front desk was so friendly, the pool was clean, and the elevators always worked. I'm no stranger to budget hotels, and this was one of the nicer ones. We're already planning on staying again!

"Home sweet home"

User 02/10/2016

I felt like at home with so many attentions from the staff. The room was quite, clean and the bed comfortable. The TV programs were entertainment. The breakfast was variables, nutritious and attractive

"Medical conference"

Iliana A, Rancho Cucamonga, United States 26/09/2016

Use this Hotel to attend a medical conference in the Orange County convention center. Walking distance from the Hotel is about 10-15 minutes. If you don't want to walk, there is a trolley- I-ride that stops right in front of the hotel. BW did not provide shuttle to the conference but the Hilton Double Tree did, so I just walk across the street to take the shuttle at the double tree. The Hotel is very well maintain, clean and the staff is super friendly. Derek at the front desk is the best! He offered me early check in and late check out! He even help me weight my luggage to make sure everything was OK, Thank you Derek you are the best! Breakfast is very good! They have 2 different coffee machines with special coffee (Love the Cappuccino and the cafe latte). They offered pancakes, mickey waffles, egg omelette, fruit, ETC, very good selection. Overall excellent Hotel, definitely recommended!

BW10387, General Manager at BEST WESTERN Orlando Convention Center Hotel, responded to this review
Hello - Thank you for taking the time to write such a wonderful review. Derek is a great asset to our hotel, and we love to see our employees getting recognized. We are also pleased to read you enjoyed our hot breakfast and all the variety of items we have to offer. Thank You, Best Western Management

"Just Off I-Drive... Perfect Holiday Hotel"

LeeBishop, Chatham 25/09/2016

We arrived for a friendly greeting and this continued throughout the 10 days we stayed there... Derek was super friendly and seemed genuinely upset to see us go - Thank You Derek! The Breakfast Team are lovely and help you with hot and cold breakfast... The Pancake and Waffle machines are a big favourite of all guests. The fitness room is basic - But if you in the mood for keeping those fitness levels up - You can definitely get by. The pool is good - walk in at one end and 5ft in depth at the other... The morning room cleaning people were happy and singing - So shows that they like being there - We decided to spend a little more on this hotel and cancel a previous hotel we booked - So glad we did now - A good rest is needed in Orlando with being busy everytime - We come back to a nice hotel and not something that we were disappointed in any way for... If we go back to Orlando - We're going back here for sure!

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
Hello - Thank you for taking to time to write such a wonderful review, Our staff are a happy bunch, we find that the team are one big happy family and they like to treat their guest as family. We look forward to your next trip to Orlando. Should you wish to contact us, Please email Thank You, Best Western Management.

"Great location and great service"

User 08/09/2016

'A get what you pay for' in terms of the hotel but the service was excellent - always very helpful and quick to offer advice and guidance. This makes a huge difference! I would suggest this hotel for easy access to the parks as well as all of the local Orlando amenities (shopping, restaurants, nightlife) within a short distance. Use uber for the taxis as otherwise they can add up. Coming from the UK, Uber is v cheap here... But remember to still tip.

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
Hello - the staff and I would like to thank you for your review. its great to see read the wonderful things you wrote, the staff are very thankful and we use these reviews in training and motivation for our staff. Again we thank you and hope to see you on your next trip to Orlando.


Maria M, Melbourne, Australia 06/09/2016

My kids always wanted to go to SeaWorld Orlando ,so I booked an accommodation next to SeaWorld , the next day I went to the receptionist to ask if I could purchise tickets for seaworld he said yes and even offered us a free shuttle , There was a small desk in the corner and he told us to buy tickets from there , there were 2 men selling us the tickets , We were 2 adults and 3 kids he sold them to us for 500 dollars ,At first I tought it was a bit much ,then he was rushing us to buy them ,we waited for an hour for the shuttle which never came to pick us up . The next day I approached the receptionist and I told him how he ripped us off and he clearly said OH that's because you are tourist and that's what they do here OMG We were very disappointed we got robbed by these 2 men and I tought the receptionist of your hotel will back us up but he went along with them Very disappointed and never again will come threre

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
Hello, first I would like to apologize for the problems you encountered with the ticket desk in our lobby, this is not the way we do business. This kinda of survey disheartens me, and I would like to investigate this further. Please email me at as so I may understand what happened and look into this situation. Thank You, General Manager

"75th Birthday Party"

Charles A, Spring Hill, United States 06/09/2016

Excellent place to stay. Friendly, clean and accessible. When we went to register the Host was knowledgeable and extremely helpful. The Front Desk went out of there way to make sure we were informed about the room, hotel services and surrounding attractions. All of this was done without us asking for this information.

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
Hello, and thank you for writing such a wonderful review. I have reviewed this with our front desk team. knowing the world knows of their excellent service makes them happy and strive harder for more reviews like yours. Should you have a certain person you wish to acknowledge please email me at

"Nothing too much trouble"

Merewoodman59, Bicester, United Kingdom 04/09/2016

The staff were great especially in reception. The room was clean and fresh. The drapes kept out the glare from the spotlight outside and a very filling breakfast rounded it off. I was on the fourth floor and the elevator was a little slow but the place was full so hardly to be expected. The breakfast people were equally as welcoming as the reception folk. That's the way to keep people coming back

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
Hello, thank you for the awesome review, we have weekly meeting with the staff members and we used yours as an example of how as a team the entire staff effects every part of each guests stay. We all wish to give a big THANK YOU, and hope you come back and visit us again. Staff of BestWestern Orlando Convention Center.

"Orlando Vacation Accommodations"

William H, Gaithersburg MD, United States 29/08/2016

This Best Western hotel is a terrific place to stay if your family is visiting Sea World and/or Aquatica. The hotel provides the typical Best Western value. In addition, the morning hot breakfast is as good as they get. For travelers on an exceptionally tight budget, the hotel is easy walking distance to both Seaworld and Aquatica which can save you $15 a day parking fee at those parks.

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our breakfast to be good and hotel to be economical. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

"Best Hotel Best Complimentary Breakfast By Far"

Eric M, Bradenton, United States 19/08/2016

I have stayed at this hotel for five years now on a regular basis for business and personal vacations. Absolutely hands down the best breakfast in the area of International Drive. Right by Sea World and other attractions. The staff is very helpful.

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with all of your stays, not just anyone in general, lets me know the team is consistent in a job well done. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

"Great basic hotel - excellent value for money"

Nurit S, Israel 13/08/2016

the 4 of us stayed (2 15 daughters + 2 adults) here for 2 nights on the way to port Canaveral. we arrived after 10-15 minutes trip from Orlando airport the trip was we reserved one room with 2 doubled beds - we received a clean comfortable room with coffee making facilities But a bit crowded for 4 adults if planned to stay longer I suggest 2 separate rooms . had great breakfast (included in the room price) with nice selection and eve a self-making pancake machine with mickey mouse shape which was a fun not just for little one's Wi Fi in the room was very good as well location is great - universal studios is about 10 minutes' drive from the hotel

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
It is so rewarding to read that you had a great stay with us. Thank you for your comments. I am glad to read that you were pleased with our location and breakfast selections. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

"Good Journey in best western !"

User 31/07/2016

It was a great moment spending in BW. Thank you to Derek for his kindness. The location is perfect Closed to key places to visit: international drive, parks, etc. PS: in case you find my sun glasses Jimmy Choo Please send my an email:

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we did not locate your glass. Still, we are pleased to know that we were able to provide you with excellent service, Derek thanks you for mentioning his name. Our staff is rewarded for getting thier name mentioned on reviews. Thank you for choosing Best Western Orlando Convention Center Hotel. We hope to see you again soon.


michellebZ8779PW, Nashville, Tennessee 25/07/2016

We are currently on day 8 of 10 here. Rooms are ok. 2 smallish double beds. One is fine for me but my kids are 22 & 14 so not really big enough for 2 adults. Pool is again ok, but no one but us using it, which is nice. Breakfast is busy but nice enough. Shuttle service really disappointed me though. It's only 8am and 10.45am down to Disney and then 6.30pm or 11pm which are really not the best times, especially at this time of year when it's busy. Universal is just 9.20am there and 7.40pm back which is silly full so you're lucky if you get on. We have had to use Uber cabs most days to suit us as you need to be at the parks early st this time of year. The worst thing though is the smell of the Air Con. I asked to change rooms when we first got here because of the damp smell. We tried 3 others rooms which all smelt but took one on another floor which didn't seem too bad. That was though, as we discovered, because the A/C hadn't been on! As soon as we put it on...damp smell :( I have told reception twice but they are too full to change us and I'm pretty sure all rooms are the same. We are used to it now but it's not good. Sorry if this disappoints but I'm telling it like it is for us. It's not made our holiday disappointing but it could have been better. We didn't expect too much as it was well priced but not smelly rooms! They're clean though

BW10387, General Manager at BEST WESTERN PLUS Orlando Convention Center Hotel, responded to this review
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you encountered problems during your stay. Your comments were reviewed by the staff, and we will work hard to make sure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. I invite you to contact me, at, if you have any additional comments. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.

"Was great for us"

User 24/07/2016

Wonderful hotel with friendly staff, free parking and shuttle servuce to any of the parks (Disney, Universal etc). It's about 20-30min. from the airport with the car. The room was clean and definitely big enough for our 2 day stay.

"Ripped us off Shame on them"

Maria M, Melbourne, Australia 22/07/2016

As a family we stayed there to be close to seaworld ,the receptionist was very bad , they tried to sell us tickets to seaworld we bought 5 tickets and afterwards we found out that they riped us off over $130 dollars I was disguisted When I confronted the receptionist that evening ,he basically told me because we were from overseas , he made it clear to us that he ripped us off cause we were tourist Shame on them and I will never stay in this hotel again

"Great visit"

User 20/07/2016

Wonderful hotel with amazing staff. Rooms were clean, spacious and comfortable. I couldn't get tickets for sea world to print on the computer in the office center so they helped me figure out what to do and ended up printing them in their office. Very friendly and great breakfast also!

"Not a good hotel"

mans333, Washington DC, District of Columbia 09/07/2016

Very bad and room is not clean and very small and bath shower is nasty, never ever consider this hotel, since it is closer to sea world and other amenities. Avoid this hotel. Terrible place to sleep..


Michelle K, Oak Creek, United States 06/07/2016

The hotel was clean and people were pretty nice. However, if you are staying more than a few days, the room is tooooo small. We were a family of three, staying 7 nights. We had luggage piled everywhere. If someone was in the bathroom and someone was at the sink, you would hit each other. The maids did great working around all of our stuff! On the weekends, the breakfast was PACKED!! No sitting room and eating in the room was a challenge.

"Dance Competition"

Laura D, Titusville, Florida 05/07/2016

This place is wonderful, good price, clean rooms, breakfast was good and it was included The staff was friendly and very helpful.Our room was in a great location, 1st floor and close to the breakfast buffet in the morning This is not a very large hotel but we didn't need anything large it was just so close to the location to the dance competition

"Overall very good value for money just a couple of small minor issues"

Ellie B, Canterbury, England, United Kingdom 05/07/2016

First for the positive - rooms are very spacious considering what we paid for this hotel. You have a large tv, safe, the choice of 2 double beds or a king sized bed, lots of space to put things (wardrobe, chest of drawers etc), a safe, fair sized bathroom and a fridge (very useful for keeping snacks and water cool!). Service at the front desk has also been superb, everyone is always happy to help and goes the extra mile. Few niggling things - the battery on the safe in my parents room next door was flat upon arrival. To be fair, as soon as we reported this it was fixed that same day. The wifi was also down for the best part of a day. Again, this was reported and was working again by the next day but we did find this a bit of a nuisance. The breakfast selection is also quite plentiful although we did ask the staff if they could provide bacon for one day and they said "maybe tomorrow" and it never appeared. You get a selection of bagels, muffins, mixed hot foods (sausage, potatoes, cheese omelette, scrambled eggs etc) aswell as yoghurts, cereal, coffee, juice, waffles and pancakes. I would probably stay again if in the area although being Orlando there are a lot of other places to stay in. The hotel is very conveniently located to the parks and international drive, Seaworld is about a 10 minute walk and Aquatica is a 15 minute walk (saves you $18 parking!!).

"Nice Hotel by the quiet part of International Drive"

garyrc, Southfield, Michigan 29/06/2016

Located on treed Westwood Dr., this hotel is very quiet and in a low-traffic area near the I-Drive and Convention Center. It also has great access to points south (like Disney World) and Universal can be reached by going south then north on Turkey Lake Rd. Seaworld is practically across the street. I had a room on the “executive” floor, the fourth floor, and I found there to be no noise except an occasional sound from the hallway. On the map, it appears to back up to a freeway, but there is a large plot of undeveloped land and you can't hear a thing. I discovered there is a second elevator on the other side of the hotel from the lobby, which helps going to the pool or if your room is on that side of the hotel. The room is comfortable but a bit basic (this was at one time a budget Sleep Inn), yet I was quite satisfied. There is no closet (!) but there is a chifforobe which also stores an ironing board. Oddly, there is no luggage holder, so I used the one upholstered chair. The split bathroom is convenient enough, and a stand-up glass shower is a refreshing change from bathtubs/shower curtains. The vanity lighting is far better than some more expensive hotels. I found the air-conditioning unit excellent and easy to adjust and the room was clean and in very good condition, with firm but comfortable beds and plenty of pillows. The TV offers a good selection of favorite channels, and is HD. Most rooms appear to have two double beds, which doesn't make a lot of sense for a convention-area hotel: a king and pull-out couch is more suitable since the room is a bit small for 4 people. You can walk to the Convention West Hall in about 15 minutes over a pedestrian bridge, but it is not recommended on a blistering hot day. You can also walk to some International Drive hotels because there are sidewalks all the way. Also within an easy walk are several restaurants, and if your large conference has shuttle buses, it is a short walk across the street to the giant Doubletree Hotel complex. Having a hot breakfast is always a plus (try out the automatic pancake machine, and there is a Mickey Mouse waffle iron, and a latte machine). The free Wi-Fi is very good, no problems using it at all. I enjoyed my one swim in the medium-sized pool and the summer water was comfortable. Best Western Plus Convention Center offers very good accommodations for a good price. It has all the basics you need in a quiet and low-traffic area. I would recommend renting a car to have ultimate freedom as there is so much to do in the area, and depending on the I-Trolley may not be as efficient (it does stop in front) in getting around as a car.

"Can't Complain for the Money"

Chris W, Phenix City, Alabama 28/06/2016

Stayed two nights and it was good for the money. It was right around the corner from Discovery Cove and close by some good restaurants. The mattresses creaked a little and the ac didn't blow very high but I would stay there again for the price. The continental breakfast was really cool.

"OK for the money..."

Chris F, North Fort Myers FL, United States 27/06/2016

Cheapest hotel with last-minute available room near SeaWorld, still overpriced for off-season...bed comfortable but pillows too small...AC had intermittent fan noise all night...only stayed one night, so got what expected...

"best price for service"

Jason H, greenacres, United States 26/06/2016

Stayed 4 days and simply had a great experience for the price it was awesome!!! Excellent amenities and very close to SeaWorld and also local restaurants and shopping. I'm a single dad and this was my summer vacation with my two children and it was definitely made better by being able to come back to the comfort of our room and the pool.

"Can't get past the moldy air conditioner"

CrissieCC, Friendswood, Texas 22/06/2016

Staying here now. Wish I had paid closer attention to the odor comments prior to booking. The issue isn't humidity- it's that the air conditioner is literally blowing moldy air into the room. You can smell it. Asked front desk if someone could clean it- they sent someone who sprayed scented deodorizer onto the A/C filter. So now is very fragranced moldy air. Also added a large dehumidifier. That's nice, but my A/C is still blowing moldy air. The staff is trying- let me smell several rooms to try to find the least offensive, but the units either need to be taken apart and cleaned or replaced. It's weird to me that so many rooms have the same issue. Staff says it's cause it's so humid in Orlando, but I live in Houston and we have the same humidity and manage just fine. Other hotels manage to cool their air without mildew, so it's not that hard to do. Basically, this hotel just masks the mildew smell with perfumes daily and crosses their fingers. Which I guess is all they can do if Best Western won't pay to fix the cause of the problem. Pay a little more and stay somewhere else.

"Good experience"

Kenny J, Miramar, United States 20/06/2016

Our second time staying at his hotel, which is conveniently located near the Convention Center and right off the highway. No major issues, breakfast and internet are included. Gym is small, but functional and staff is friendly. There was a group of us staying there and our room was a bit musty, but everyone elses was fine, so we just kept it.


User 19/06/2016

Clean and modern inside, however, in the humid weather the musky smell is awful and overpowering and almost unbearable! The shower door has a large gap down the side so water gets in everywhere, the shower also has no power and took a really long time to wash my hair. We had trouble getting the fridge to work which meant we had to throw away a few things and the staff were not very helpful with this. Our remote control for the tv didn't work properly (we obviously got the dodgy room).

"Economical prices within a sea a high-priced attractions"

Los_Maestros, Midlothian 10/06/2016

The staff was friendly. The room was clean. We even had a medical emergency causing us to add a day to our stay which they were able to accommodate. This is no fault of the hotel but the water had a very odd smell. I am not sure why that was. The breakfast was sufficient and typical of free breakfasts offered by hotels. The free internet connection was good too.

"Sea World trip"

Ada A, DELTONA, United States 09/06/2016

This hotel is very close to Sea World. There was an odor in our room and they place a machine in our room to take it out while we were out to dinner. Upon our return it was still bad so they moved us to another room.

"Great Place"

Shaughn H, Lakeland, United States 02/06/2016

I will stay at this hotel in future visits to the area. Rooms are always clean. Great breakfast. Staff is always cleaning and polite. This is a great location for the convention center, SeaWorld, Universal Studios and Disney World. Plenty of night time activities in the area and places to eat.

"Good and clean. "

Aldmar F, Lansing, Michigan 01/06/2016

Very good hotel, nice and clean, very nice location, breakfast was good, shower was good bed comfortable, traffic to get there can be bad. Staff was very friendly. Pool was nice and clean. Very good selection of tv channels. Overall very good hotel.

"Great Stay"

Skipper12312, Newfoundland 26/05/2016

This hotel was very clean and tidy, the bed was very comfortable, the breakfast was one of the best, with lots of variety, and had a Cappuccino maker which was appreciated. I can't think of one thing bad to say about this hotel. The front desk manager was very helpful .

"Hotel Stay"

User 24/05/2016

Hotel was nice but a little outdated. The staff was very friendly. The breakfast served was enjoyable. The hotel needs to be remodeled there are only showers in the rooms and not bath tubs. The carpet in the room smelled weird.

"great bed, clean smell and quality, simple breakfast"

Raymond B, Fort Myers 23/05/2016

The room was clean and smells fresh. The shower door was broken and would not close all of the way but everything else worked. The bed was comfortable. The fitness center was small but clean and working. The breakfast was very good, nice variety and LOVED the vanilla latte! The staff was friendly but not able to accommodate my later check-out time.

"One day in Orlando"

Francisco Z, phoenix, United States 21/05/2016

Good price, good breakfast, and very convenient to many sites for leisure and business. Hotel is very centralized and has easy access to many sites, the breakfast isn't home cooking, but included in the price so it's nice to have as part of your stay

"Clean, comfortable, friendly and near to all attractions"

Mr&MrsAdventure, Huntingdon, United Kingdom 20/05/2016

Good choice of hotel as it was a very good price and an excellent area to stay as was very close to the attractions. The room was slightly dismal as it was on the back of the hotel and didn't get the sun but it was clean and comfortable. The breakfast had a good choice every day and although small we always found a place to sit. There is a complimentary bus to Sea World and Universal Studios each morning but we didn't use it as we had a car and the bus back was late if you didn't want to spend that much time at the parks. Although we had to book out by 11am the hotel let us sit by the pool until we had to leave for a night flight home and we were offered free coffees so the remainder of that day should we want it. They have a computer to book in for flights and printer to print out boarding passes as well.

"Nice Hotel Walkikg Distance to Seaworld"

User 07/05/2016

We stayed here May 2016. We weren't at the hotel much and only had interaction with 2 employees. April at the front desk checked us in quickly and was polite. The room was clean and smelled clean. The bed and pillows were comfortable. The next day we were going to Seaworld and the gentleman at the front desk was nice enough to walk outside with us and show us the path to wak to Seaworld. It was such a short distance. Couldn't have worked out any better. When we returned the beds were made up and the towels were clean. We checked out the next day and were asked to return on our next trip. Highly recommended.

"Small but clean"

Sharon A, St. Petersburg, United States 28/04/2016

This hotel is off the main drag but close to most everything. Rooms are small but adequate and clean. The pool is nice. Free breakfast is average, food could be better. Pancakes were rubbery, but would stay again. Good value for the price.

"Better than expected. Great value for money paid!"

alexva99, San Juan, Puerto Rico 26/04/2016

This was a last minute booking to stay with my wife and two kids. Hotel is well located and easy to International Drive and Disney parks. Room was better than expected for the price paid. Very comfortable and clean. Free parking (kind of busy after 10pm), free WiFi (excellent for streaming videos) and free breakfast (kind busy but well stocked). I will return in a heartbeat.

"Great value great staff"

Terri D, Vero Beach 25/04/2016

My room on the 4th floor was clean and comfy. I felt the room was a bit small, not a lot of space between the bed and the wall near the window. The bathroom is the toilet and shower only with the sink and vanity outside of it, awesome for more than one person to get ready in the morning however the bathroom door opens into the sink area. I didn't eat breakfast or use the pool though the pool area looked good for a swim and a layout in the sun. The I Drive trolley has a stop right outside the hotel, very convenient to get around without having to drive. The staff I had contact with were friendly, check in and check out were quick and efficient. No problems with the hotel or staff.

"Good breakfast friendly staff "

User 17/04/2016

We notice the strong musty smell as soon as we opened the door but the hotel manage to change the room without a problem, breakfast is good and all staff very friendly. Close to Universal and others major attractions from Orlando, free parking.

"Best customer service at a hotel I have had and good breakfast to boot"

Globetrotpoligot, Lafayette, Indiana 12/04/2016

I was so thrilled to have such a great front desk staff, especially Derek, to help me out during my stay. My flight got in early in the morning, and they were able to get me into a room a good deal earlier than I would have otherwise. They also stored my luggage while they got the room, so I could wander around. Using the trolley is really easy from this hotel, and the convention center, my conference venue, was a manageable walk. Finally, the breakfast was a nice surprise with variety from day to day. I would definitely stay here again.

"Very good value for area"

Carolyn F, Sumner, United States 02/04/2016

Hotel was very modern, and clean. Breakfast was very good with a good amount of selection. Very good price for the area.But Sea World is about 1 mile away, and you have to walk through posted no pedestrian signs, which is wrong.

"Disappointing; We would look elsewhere next time"

Canuckprof, Saskatoon, Canada 31/03/2016

Just finished a 2 night stay. There were a few positives but my initial 3/5 evaluation was influenced downward by the unfavourable opinions of my brother and adult son who traveled with me. Pluses included a breakfast with hot options and adequate space for seating, not always a given. The front end staff were friendly. The room was good value for a name brand this time of year. The small room however was below par in several ways. Had I been with my wife, I would have requested a move. Most critically, it was excessively musty smelling, noticeable as the door opened. The carpet felt damp and the issue was illustrated by the delamination on the doors of the cabinet. This had to be an undoing issue. There was a large piece of sticky green gum stuck to the seat of the lounge chair, impossible to miss during housekeeping. The toilet ran constantly. Lessor issues include limited toiletries such as a single bar of soap to share between the sink and (separate) shower areas. The lighting in the shower area was weak leaving the shower in shadow. All in all, given the miriad of options in the area, I'd suggest guests look elsewhere.

"Small and Friendly Place to Stay"

Laurene R, Houston, United Kingdom 31/03/2016

Lynn at Reception and John the Manager, very friendly and helpful. Hot breakfast a plus, comfortable room and efficient staff. I stayed here many times before Best Western bought it and having returned will definitely be back. Great location, so near International Drive but just round the corner is nicer and quieter, still on I-ride or Lynx routes. Public transportation regular and drivers helpful. Hope to be back soon! Laurene Reid, Renfrewshire, Scotland.

"great location"

User 30/03/2016

Great place to stay. rooms were very clean, very quiet. Located just off the very busy I drive. Convenient to I-drive, Lake Buena Vista area, Disney parks, Universal parks, shopping, restaurants/bars.

"One Night is fine "

Lina J, Jakarta, Indonesia 30/03/2016

Stay here for one night because Fairfield Inn by Marriott was fully booked. Consider to the rates, Best Western is best way to save money. The room is fine not too small but the bed was too old. Pillows very small and look cheap. WiFi connection is free but need time to reconnect. Flat tv and other amenities is standard. Small bathroom and need time to get hot water , no shower cap and towels are plenty. Hair dryer and complementary water bottle for two. No concierge, but we can place our luggage in front desk staff office. April was very nice and friendly.

"Great place to stay"

andrewz28, Lawrenceburg, Indiana 29/03/2016

This was an awesome experience. The breakfast was very good. The room was nice and comfortable. The cost to stay at this hotel was affordable. I will be staying here again next year. The hotel is located in close proximity to the theme parks. The shuttle service saved us $20 in parking at Disney

"Not worth the "PLUS""

Marleen V, Aachen, Germany 29/03/2016

Our sheets and towels did not feel clean. As if they had already been used previously. Location and price are ok. Lots of parking space. Staff was friendly. Disappointing however for a Best Western PLUS hotel.


nnadiama, Kuala Lumpur, Malaysia 28/03/2016

Went on Spring break week for a short visit to Universal. This hotel is further a bit from Universal but it is perfect. It took 5 minutes drive from universal. No noise at all. Got the standard room with 2 queen beds and I find it comfortable and clean. It is not a luxury hotel but it served me well for that 1 night stay. I might say this is one of the best best Western I've been to. They have business center that can be utiilized. I did not have breakfast the following morning since I'm in a rush. Overall, a really good choice for those who are visiting Orlando.

"Terrible experience "

User 27/03/2016

The hotel was awful. At first glance, the hotel looks very nice and the service stuff very friendly. When we entered the room immediately changed our mind. The room was very cramped , bathroom tiny ,beds terribly uncomfortable and dirty bed sheets not to mention the towels that looked used. And the worst part was that the room smelled very. So we decided to completely change the hotel to another. Never again.

"Really good !"

User 27/03/2016

The room was excellent, full of towels and lots of channels on the tv. The breakfast was great, the only downside is that the cafeteria was full (but was big actually, it just was peak hour). I highly recommend to stay at this hotel. Also it has a nice pool if someone wanted to use it.

"Good for a night before a cruise"

CTINPA, Bucks County 21/03/2016

We were on our way to Port Canaveral for a cruise so we decided to stay in the Orlando area instead of at the Port since hotels were less expensive in Orlando. This hotel was very good value, clean, with a nice breakfast. It was situated away from the extremely busy parts of the Orlando tourist area with easy access to the road to the Port.

"Best Hotel Ever"

Tony C, San Marcos 19/03/2016

Excellent staff and excellent hotel to stay and get some good rest. Should I return to Orlando I would stay in this hotel with no problem. The room price was very good and the food was excellent. I thank everyone who has done a excellent job and keeping this place in a high quality status. Thank you, Tony

"Convenient and relatively inexpensive"

CindyC8484, Frederick, Maryland 18/03/2016

Pros: very nice staff, great breakfast, very convenient to Orlando attractions, quiet rooms, very comfortable bed, great price, selection of restaurants within a couple of blocks. Cons: the room was smaller than what we have found at other Best Western properties.

"Basic room with average shuttle service"

Avery W, Sarnia, Canada 17/03/2016

The room was basic but clean. They offered a shuttle service to Disney which was great but not frequent enough. I brought my two year old and it would have been nice to bring him back to the room to nap rather than have him nap in the stroller or pay for a cab to bring him back. Wifi was terrible as well. The pool was clean and decent hours with a good breakfast. I am undecided if I would stay again.

"Very good mid priced hotel"

Martin S, bratislava, Slovakia 16/03/2016

We got a very good price as reward members, comfortable second best hotel breakfast on a two month trip. Would like a better fitness center with some free weights. All in all one of the best motel/hotels we have stayed in.

"Awesome Hotel ... Clean and Comfortable "

User 15/03/2016

Clean rooms, nice decor, comfortable beds, great breakfast and awesome staff. Especially front desk. Professional, helpful, and nice. Hallways are nice, hot and cold breakfast, rooms are a nice size, and nice upkeep. If you need a restful night to sleep, BW is the way to go. A home away from home. Great place to stay. A very convenient location.


Gary Y, Mass, United States 15/03/2016

This is a great value for the type of vacation not going through Disney Plan. One improvement suggestion would be to have airport shuttle. They do have shuttle to Disney parks twice a day and return shuttle twice a day. They also have shuttle to and from Sea World.


Patricia C, Nottingham 12/03/2016

Reception and staff very good. Breakfast good but breakfast rooms very cramped, chairs very close together.Pool area disappointing one sun bed and several chairs . Good location. Rooms clean and staff helpful.

"Great location- newer hotel"

nickie218, South Florida 12/03/2016

This was a very easy to access location right off if the highway. In located just a block away from international drive do restaurants and stores are just minutes away. Lobby area is small but inviting and check in was easy. Our room had two queen sized beds along with a mini fridge. Separate vanity area and small desk by window was a nice touch. Bathroom was spotless but no tub available, shower was quite large and had a rainfall shower head. Breakfast is free and you have your choices of pancakes, waffles, eggs, cereal and assorted fruit and pastries. Staff was pleasant thought with a smile on their face and looked happy to be here which is always nice to see.


nabeab, Miami 11/03/2016

We had to switch roomas! They gave us a handicapped room because it was the only one left for a queen size bed. I hated it, the bathroom was horrible so they gave us a doble room. Super tiny, smelled horrible, we had to go to another hotel. Breakfast is good, location too! But the rooms, both smelled horrible!

"Excellent Breakfast!!!"

John G, Clarksville, United States 05/03/2016

Stayed here on business, hotel was clean, staff was friendly and the breakfast was AMAZING!! Lots of healthy options along with your standard waffles and pastries. They even have a beverage machine so you coffee lovers have a choice of cappuccino, lattes and mochas! The only complaints I would have is the elevator is super slow (needs to be updated!) and the price. We paid $113 per night and could have stayed up the road for $65 but we didn't know that until later. All in all a good experience!

"Great location but below expectations"

Katalin Z, Budapest, Hungary 21/02/2016

The location is perfect to the Park, it is 10 minutes walk to Seaworld.They have a service desk where tickets can be bought. Staff is very friendly and helpful. The room was extremly loud. We were too close to the reception area and the dining room. Towels are worn-out which was disappointing from Best Western. Breakfast is not a big deal but it is free.

"Affordable Quality Hotel"

Ronald C, Davao, Philippines 21/02/2016

Our stay was comfortable and the accommodation was worth every penny of the price plus more. I would definitely recommend this hotel to my relatives, friends and business colleagues. Given a chance, I will stay in the same hotel when I get to visit Orlando next time.

"Staff will help guide you to great fun."

Jason S, Coquitlam, Canada 21/02/2016

We went to Orlando and stayed at the BW Plus Orlando Convention Center for business. The staff "Ally" helped guide us to 2 great spots for dinner, the Trolley and shopping. Had coupons and maps at the ready for us and went out of her way to make our stay great.

"Business Trip to West Palm Beach"

User 17/02/2016

Nice hotel, stayed two time this trip. First room was ok, had a bit of odor, likely from AC drain line, but was not too bad. Second stay was better room was clean and odor free, pet friendly (why I stayed here), breakfast was ok, nothing special but fine as it was free, hotel staff was very courteous and helpful. Not a bad stay either time.

"Good location"

Barbara T, Shoreham, New York 17/02/2016

Spent 3 days in Orlando wanted to be close to airport. 9 BW was good choice.(airport 10mins away) Staff was pleasant. Room small. Beds comfy. Close to many things: The EyE, Disney , Universal, Sea World etc. . Also easy on and off major roadways ( 528, Rt4) . Kennedy Space Center & Cocoa Beach about an hour away.


John B, Mount Hope, Canada 16/02/2016

Very pleased with staff and facility We were made welcome by the staff, from the moment we entered the hotel. Morning breakfast and breakfast facilities were excellent including fresh fruits etc. Will return to this hotel on our next visit

"Recent Stay"

Robert S, Valrico 15/02/2016

We enjoyed the hotel and especially the hot breakfast. We found it comfortable, but a bit crowded with four in the room (maximum allowed) with two double beds. The variety of the breakfast items was nice; we especially liked the cheesy egg omelets on Saturday morning.

"Okay Stay"

User 15/02/2016

Not what I am used to when I stay at a Best Western. Usually much nicer hotels The room itself was much smaller than I am used to and the décor was not up to the standard that I am use to when I go to a Best Western Plus

"wonderful stay"

Alexandria C, orlando, United States 12/02/2016

Ally and Josefina were amazing ladies at the font desk and the breakfast was huge and filling! the cappuccino was better than Starbucks! I had one every morning. they had mickey mouse waffles which my kids loved and pancakes and egg omelets and bacon I was stuffed until dinner! I will stay here again. Thanks for making our vacation so wonderful .

"Excellent Hotel"

Amy P, sarasota, United States 08/02/2016

Great service, clean and comfortable. Location is excellent, very close to convention center and SeaWorld. Staff was very friendly and helpful. The breakfast selection and quality was also excellent. I would definitely recommend this hotel for anyone staying in the Orlando area. The beds were very comfortable and the room is spacious. The housekeeping staff did an excellent job in cleaning my room and made sure I had plenty of towels. The front desk staff assisted me in transportation and made excellent recommendations for dining.

"Great Breakfast, brutal beds"

worldoyster88, Winnipeg, Canada 06/02/2016

We stayed only one night, after a 23 hour travel day on less than an hour of sleep. The hotel is easy to find and get to from the airport. We arrived at about 1:30 am. The staff member who checked us in was efficient and polite, though I would not call him "friendly". We had a room on the first floor. Our room was mostly clean - a few stray hairs and a dead bug of some sort in the bathroom, and a stain on the bed skirt and one of the pillows. The toilet paper was probably the roughest and thinnest I have ever used. The bed was the hardest I have ever tried to sleep on. The instant thought when I sat on it was "a piece of plywood with a sheet over it". I'm not that picky when it comes to hotel beds, but I have slept on carpet floors that were less hard than this bed. Thankfully we were beyond exhausted so in the end, we were still able to pass out. However I did get woken at 6am by people walking down the hallway, and talking in the parking lot behind our room. It was so loud that I actually thought our window was open but when I got up to check it was closed. (And considering how tired I was after 3.5 hours of sleep, it must have been quite loud). The breakfast exceeded our expectations. For a continental breakfast, there were lots of options, both hot and cold. Fruit, eggs, cereal, pastries, hash, pancakes and Mickey Mouse waffles! We didn't have time to use the pool, or the shuttle service to Disney/Universal. We did make use of the free wifi. On our check out, Derek at the front desk was extremely helpful and very friendly! He started our day off on a happy note! Overall, I would recommend this hotel, especially for the price.

"Great location and amenities"

Jessica K, Edmonton, Canada 26/01/2016

I stayed here with two friends of mine to visit Disney World and Universal Studios. The room was clean and had comfortable beds and pillows; however, it was slightly small for all three of us and out luggage. Most of the staff were friendly and extremely helpful. The breakfast was very good with a combination of hot and cold items. Only complaint was that our safe was broken when we arrived and it took them about 3 days to fix it. The shuttle that picked up here for the parks (also included Sea World) was okay. We were one of the first stops in the morning, so we always had a seat and we were always at the park for opening. However, on the return ride there were not always enough seats for passengers, so some passengers had to stand. Close walking distance to a Subway and a delicious little Italian restaurant, which I can't remember the name of. Overall, it was a great hotel to stay for the price. I would definitely stay here again.

"Below Expectations"

Michael H, Aubrey, TX, United States 23/01/2016

The room was clean, but had a funky odor. However, the room was small. The King size bd was actually a double. The breakfast was ok, nothing special. The clerk refused to credit me points on my Best Western frequent user card. Also, when it came time to check out, there was no one at the desk, and no bell. I had to leave to catch a flight. I am glad I prepaid.

"Good quality hotel and friendly and helpful staff"

Sandrine R, Golden, United States 23/01/2016

I stayed at this hotel for a conference and I was very satisfied with the quality of this hotel. The staff was very helpful and friendly. Too bad the weather was too cold to enjoy the outdoor swimming pool. I highly recommend this hotel.

"Nice Location - Nice Amenities - Small Rooms"

Carl J, Eagle Mountain, United States 20/01/2016

This was an excellent choice for us in Orlando. It put us in close proximity to many of the attractions we were most interested in and the rates seemed very reasonable, esp. given the fact that the hotel has a nice hot breakfast buffet, a free shuttle to Disney World, and no extra charges for parking. It was comfortable, internet worked well and we were very satisfied. I can recommend the property, although be advised the rooms are quite small.

"Great stay at reasonable rate"

123Shane, Calgary, Canada 15/01/2016

My wife and I prefer to stay at Best Western properties and this location further enforced our reasons. The Hotel was not very fancy but it met and our needs such as clean, good internet and excellent location at a very reasonable rate. The staff was very friendly and the free breakfast was excellent. We would recommend this location .

"Low cost hotel with amenities higher priced hotel make you pay for"

User 15/01/2016

The hotel is located within walking distance to the convention center, SeaWorld and Aquatica. Taxis are available and the location is easy access for anything from Disney to Downtown Orlando including Universal. A shuttle isn't offered to the convention center but the hotel across the street does offer one. The hotel sits on the corner of interstate 4 and 528 beechline to the airport and cocoa beach. Great location. Breakfast is offered with egg and cheese omelet pre made, waffles, juice, coffee cereal, etc. it has the standard cold food and a couple hot choices. The rooms are not spacious and I'm not sure I would stay with my family (3 kids). They have updated the bathrooms with shower only in my room. It does have a fitness facility that is better than most hotels. They do have a universal weight machine with different exercises. Not great but better than just a treadmill like so many hotels. Overall I enjoy stays at best western plus hotels. The staff here was super friendly especially Ally at the front desk. Checking in was super easy. A local favorite breakfast restaurant is right next door if you prefer a bigger breakfast. Parking can fill up fast in the front but if you have a key, the back door is available. My only issue with the room was the shower door seems backwards and opens up into the shower and letting water and out . Free wifi....I hate when high priced hotels charge for this. This place does not charge. Keep in mind this is best western and for that class of hotel, I would definitely stay again.

"Good Hotel for Family Stay in Orlando"

User 05/01/2016

10 mins walk from Universal Studio. Clean hotel + lobby + room. Decent hotel for family stay. I recommend this hotel if you are visiting Orlando. They have shuttle too for few parks. Staff is helpful and caring. Wifi in room works fine.

"Good experience overall"

Eric W, Barrie, Ontario 03/01/2016

Nice hotel. Hotel staff is very friendly and helpful. Free shuttle to the theme parks is a big plus. We used the shuttle to Universal Studios. Our only regret is that the departure time from the park is a bit too early (7:30pm) and we missed the Macy's parade (8:00pm). It would be great if they would change it to 9:00pm. Breakfast is plentiful and very good. This hotel is a good value for the price you pay. We would recommend it and will probably stay there again on our next stay in Orlando.

"Smaller than average"

TravelGuest707, Houston, Texas 03/01/2016

Booked a 4 night stay, as they advertised free shuttle to the parks. While this is somewhat true, it would have been good to know that they only have one or two drop offs in the morning and one or two pickups int he evening. The shuttle also goes to 3-4 other hotels for pickup, making it standing room only on the bus, which I thought was unsafe, given travel on highways and not just 30 mph roads. The shuttle does not service all the parks, just Universal, Epcot and one other, if I recall. Room seemed pretty small, with little room for storing luggage without tripping over it. Bathroom was tiny, with no tub, just a shower stall and toilet in a closet-sized room. Towels seemed rough from age. The water here is horrible! Upon entering the shower, it smells sewage-y or like sulfur. Water took a while to heat up, and seemed like you wasted a lot of water waiting for it to get warm. Rain shower head is fine for those who like a few drops to fall on them, but I like more pressure than was available. Don't drink the water from your room! It tastes as bad as it smells. Buffet was reasonable for breakfast. Many items to choose from. No hotel shuttle to the airport. Incoming cab was about $30, but hotel made a reservation for us for our early departure (which was nice), but we got a car service that was closer to $50 and way above what we expected to spend. Misinformation from hotel staff about Uber availability as well. We thought this would be a good location for visiting various parks, and not being committed to be on property at a specific one. Since the shuttle was not as available as we needed, we ended up spending a lot more in cab fares than expected, and would consider a different property if we return in the future. The hotel staff was very nice, and helpful, which compensated for some of the shortcomings of the hotel in general.

"Small place"

AndyB5542, Minneapolis, Minnesota 31/12/2015

We stayed for a few nights when visiting Disney. The room was pretty small with two double beds. The breakfast area is also small and crammed with tables. The shower was a bit odd. The shower head never put out a good spray. The door opened up towards the water stream so it was hard to get into. And it was made of clear glass so no one else could use the toilet when you were in the shower. At least the sink was separate. The front desk staff were friendly and helpful. The kitchen staff were friendly. They would even make our waffles for us.

"Still my top choice"

Mary C, Hollister, Fl 26/12/2015

Just spent 4 nites here while we went to Universal & the outlet malls. You cannot beat this place for the price. It's clean, neat, not rundown. The staff is friendly & helpful, and the breakfast is good--with 3 people to make sure nothing runs out, and all is clean. A free shuttle for Disney, Universal & Seaworld, which is nice with parking now costing $20/day at the parks.

"exellent hotel"

Alfred F, new port richey, United States 21/12/2015

excellent location - great breakfast - clean - good prices - very polite staff. I would recommend this hotel for any type of stay. you can't beat the price especially for what you get - close to all attractions, great breakfast, free shuttle to seaworld, free shuttle to Disney world, and a very polite and helpful staff.

"Had a great night"

Gwendolyn V, Largo, Florida 21/12/2015

Check in and out went easy, the manger Rob, was very helpful. Morning time was breakfast was nice and hot. We as a family has a son in a wheelchair and they made sure if we needed anything to let them know.. The one thing I loved is the stand up shower, told my husband I wanted one at my house. lol Great place to stay and will be there again this summer. Also had a great time at SeaWorld.

"Close to Disney for a decent price"

clcl11, Gainesville, Florida 19/12/2015

Near the holidays, prices start to go up in the Orlando area. But, we were willing to drive a bit out of the way to stay for less, so we drove out of the Lake Buena Vista area. This location was near enough to Disney but still affordable. The beds were a little hard and the hotel was not the most updated one in the world, but it was clean and comfortable for our one night. We arrived much later than anticipated, but called ahead, and they were very nice to assure us the room was still be there upon arrival. Kind desk clerk and breakfast stayed open even after the posted time so even though we slept in due to our late night, we were still able to eat. It wouldn't be my first choice for a regular spot, but it would remain on my short list, especially during price hike seasons.

"Great Experience"

LadyV1ls, Columbia SC 13/12/2015

From check in to check out, things were great. The hotel is clean, great location, the staff is courteous and always willing to help you. It took us about 10minutes to walk to Sea World from here and maybe 20 minutes to drive to Disney. I always stay here when visiting Orlando.

"Convenient to Convention Center"

Constance N, Bethesda, United States 09/12/2015

Very convenient for attending a meeting at the convention center. Also, driving in and out of the property is easy when visiting area attractions. Staff are helpful and cordial. No extra charges for parking. Even though this property is on the other side of the freeway, access to the west entrance of the convention center is easy. The separate pedestrian walkway makes the trip only 15 min. walk from the hotel to the convention center and separates walkers from car/bus traffic. The direct access to parking lot at the convention center also eliminates the traffic congestion at International. Complementary breakfast is OK, and 24 hour access to coffee, tea, hot water in the dining area is a nice bonus.

"Perfect location and very nice employies"

Theo V, Haarlem, The Netherlands 06/12/2015

As compared to the big expensive hotels this might look a second choice, but actually everything is here and there is a very friendly atmosphere. The rooms are standard, while the airco can be regulated to your personal preference. Beer can be stored in the freez and in the morning there is a free breakfast with all the things that you may need including eggs, panncakes etc. No waiting to go on breakfast and the employies are watching to fill any possible deficiency. A small pool is available with hardly any persons, so it may look privately. If you want a bar, just cross the street to a big hotel and enjoy .

"Excellent Hotel"

Robinson G, Myrtle Beach, United States 05/12/2015

I love to use Best Western Hotel they are always good and clean. Price is good and the people working in the hotel are friendly and they work so hard to be sure that you enjoy the time in the hotel. I used other hotel before and was very disappointed and frustrating because they knew the problems, but they did not tried to help us.

"Quality and Safety"

Tony B, Panama City, United States 30/11/2015

Very pleased with our stay at this motel. Have stayed here before. Staff is very friendly and accomodating. Very convenient to restaurants and felt safe at this locale each time we stayed here. Call the motel directly for a better rate than that offered on the internet.

"Customer Service"

Jack C, Houston, United States 28/11/2015

Excellent customer service, beautiful rooms, excellent breakfast every morning, pleasant and caring staff.The cleanliness of the rooms were excellent, staff at desk very helpful, friendly, knowledgable of the city, and gave excellent suggestions to visit. Alley, Derek, Luiza, Rob Worth, and Suyanne should be recognized for their great attitudes they gave to the customers.

"good value stay"

C D, best western plus orlando, United States 27/11/2015

This was just as you would expect , well equipped clean and very good value for money . The staff were very helpful and as we got breakfast included it meant that we could get straight into the plan for the day , Exactly what we needed .

"Excellent and friendly staff"

User 26/11/2015

I couldn't have felt more at home. Everyone was friendly and greetings always came with a smile. Discounts to the local attractions were offered and well received. I highly advise staying at this facility.

"just the best"

daven0rris, Barry, United Kingdom 23/11/2015

ideal place to stay with free hot breakfast just of international drive within walking distance of seaworld next door to village inn restaurant quiet area with free shuttle buses to all the parks and univesal studios

"Clean and Comfortable"

Cindy S, United States 22/11/2015

The facilities were updated and well-maintained. The room was clean and comfortable (but compact). The shower was roomy and separate from the sink vanity. The staff was very friendly and accommodating. The breakfast had both hot and cold items. The mini-Mickey waffles were my favorite! I was able to catch a free shuttle to the Convention Center by walking across the street to the Doubletree. (I even walked several times.) There's a great family-style restaurant next door. The only thing missing was an outdoor hot tub.

"Great breakfast and clean rooms"

loveh2ofl, West Palm Beach, FL 15/11/2015

We were in town for a conference and even had there been openings, we wouldn't have stayed at the very pricy Conference Center at Rosen Shingle Creek. So I searched for something close by with a hot breakfast and this did the trick. It was about 5 minutes away from the conference via 528! Our room had a queen bed and was handicap accessible (on check-in I was told that all the queen rooms were such). The room was clean, had plenty of pillows and even more important - plenty of charging outlets for our various devices. Wifi was ok - altho' not the fastest. Our bathroom was large due to the accessiblity - however, probably for the same reason, there was no place to put our toiletries - and we don't spread out a lot. We juggled towels around to use some of the shelving for our two small bags. Breakfast was great - and even though lots of folks were eating at the same time, there was adequate seating at all times, and food was replenished promptly - so no 'shortages' I asked for 'express' checkout (invoice to email), however i expected the email to be there when I awoke, or at least before I checked out - as had been the case at another BW I stayed at. The manager told me that he waits til 11am so that the cleaning staff don't knock on the doors while the patrons are still in the rooms. Pros and cons. It took about 30 seconds to check out - so wasn't really any kind of issue but i wanted a receipt of some kind on departing. All in all - we were very satisfied with out stay.

"Solid hotel near convention centre"

Colin M, Dublin 11/11/2015

I stayed here for conference in November. The hotel is very near convention centre but the heat even at this time of year makes sense to take taxi 5-6 euros to centre. Nice welcome by the front desk staff. Ally was particularly helpful. The hotel is clean but furniture a little threadbare and run down. Bed is very comfortable. Good shower pressure. Plenty of towels AC works well. Coffee and tea in room. Ironing boards and iron was helpful. Safe in room also. The breakfast was pretty good- options waffles pancakes cooked breakfast fruit and juices. The dining area is bit small but adequate. Check out pretty seamless. This hotel is very good quality at a reasonable price - I would stay here again. Only negative- the taxi service the hotel calls for you charged me 45 dollars to go to the airport (30 on way in from airport) Also same driver bright me to wrong Rosen hotel when I said hotel Rosen centre! Make sure you remember this is best western Westwood as there are three in area.

"perfectly good for half the price"

Daniel L, wallingford, United States 11/11/2015

the hotel is convenient to the convention center. The walk is pretty easy, maybe a mile, taking about 10-15 minutes. There is a nice clean pool with cool water, which felt good on a hot day. the Wi-Fi in the room and at the pool was free and excellent.

"Orlando Views"

Daniel F, Gainesville, Florida 05/11/2015

The hotel was impressive, especially for the price, but they could upgrade the experience without much difficulty and have a complete package. The front desk was courteous if a bit assembly line. They gave you a little hotel map that had me confused until I navigated my way around. My room smelled a little stuffy like the rugs hadn't been cleaned in a while. The TV was a large screen Panasonic and very nice although it took a while to flick through the channels. The bathroom was clean and the towels were nicely folded. Wouldn't it be nice to have a soft fluffy towel instead of a terry cloth one? The shower handle was loose although they fixed it when I checked out and mentioned that. The coffee was tiny and only made one cup at a time. They had a nice Deli snack bar with resonable prices. I ate at a nearby Japanese Restaurant in a shopping center that was excellent. The pool was nice. The light in the hallway is on all night and wouldn't it be great to dim it a bit after midnight? Save money too. They could use some larger fluffy pillows as well instead of little lumpies.

"Great hotel and short distance to convention center"

Kevin L, Cincinnati, United States 31/10/2015

Great service, excellent and friendly staff who are always helpful, good hot breakfast, and within walking distance to convention center (about 10-15 min). Room is good and clean. I-Trolley that runs along International drive is right outside. Sea World is within walking distance too (although I did not go there).

"Great value"

Amjad H, Cunupia, Trinidad and Tobago 30/10/2015

Stayed at this hotel to attend a conference at the Orange County Convention Centre which was only a 10 mins leisurely walk. Met all my needs for the stay - breakfast, comfy and clean room, great staff.


Erika R, San Juan, Puerto Rico 28/10/2015

The hotel felt very homee, the staff was very helpful and friendly. Rooms were so clean and beds very conferrable. Will definitely stay in this hotel next time I visit. The manager Derek went out of his way to help me with the deposit they put on hold, so I could have it available in my account the day after I checked out. He was so patient and kind. I appreciate everything he did for me. The staff from the breakfast was very helpful and friendly. The rooms were always clean no matter what time we left the room, when we got back at night the rooms were impeccable.


David E, Bonaire, Georgia, United States 22/10/2015

Excellent hotel near conventions center. $200 less per night than suggested convention hotels. Close to Sea World. Lots of families bur was very quiet. Good resturants near by. Would stay again if at the convention center.


kateturner101, Victoria, Canada 13/10/2015

My sister was down in Florida for a conference and so I tagged along to go to Disney World (as any good sister would). The hotel was nice for what it was. The price included breakfast which was great and was actually a full breakfast - not just continental. It's far from Disney World parks, as are most hotels, but they offer a shuttle service in the morning and evenings. It stops along the way at a few other hotels so it ends up taking over an hour to get to the Parks (and only stops in Epcot).

"Great Value"

Nicholas B, Parrish, FL, United States 10/10/2015

Awesome hotel for the price! Very close to theme parks, and very friendly staff. The pool was the perfect temperature, and very quiet at all times of the day. Great place to relax after a long day of walking around SeaWorld or Universal.

"Fair for the Price"

Andrea W, Chicago, United States 30/09/2015

The staff was very pleasant and the location is great if you want to be near the convention center or Sea World, but not right on the busy strip. It's a "get what you paid for" experience though and I think it would be worth the extra $10-20 a night to find slightly higher quality. The amenities were all great quality and looked newer, but the room itself was musty and had a moldy smell which made me question things like taking my shoes off or breathing in too deeply. My stay was not unpleasant, but as I travel a lot I feel like I probably could have done a little better if I had the spare cash for the trip.

"Best Value - Best Western"

Eric M, Bradenton, United States 25/09/2015

I have stayed here numerous times over the past 4 years. The staff, rooms and amenities are stellar. The breakfast is well staffed and maintained. Warm breakfast each morning and Mickey Mouse waffles for the kids to enjoy. Great Location to the parks and International Drive (I Drive) area is a short walk away. Shuttles and all offered here. Its the best value for any hotel in the area.

"great place"

User 18/09/2015

The check in was easy and pleasant. The room was ready and clean and the beds were very comfortable. The fitness center was easy to use. The location was easy to find and yet out of way for a quiet stay. I would definitely stay here again.

"Better Value Than Disney"

Lisa P, Westminster, MD 16/09/2015

We stayed at this hotel mostly due to location. It was within walking distance of many restaurants, close to Sea World and had a complimentary shuttle service to the local parks. The hotel website advertises several places nearby to visit for entertainment. Google the distance. The hotel website is inaccurate. Many places that would seemingly be within walking distance are not. We did not use the shuttle but they tell you when it is to leave to the various parks and is a nice feature. The pool and fitness center were what you would expect at a place like this. The staff were very friendly. They greeted us just about every time we came into or out of the hotel. One night we arrived at between 1:00 a.m. and 2 a.m. The front door was open and nobody was at the desk. This didn't seem secure to me. Breakfast was just okay. But I guess what you would expect for free. The Wifi was spotty but worked a good bit of the time. Overall it was a good stay and I would recommend this hotel.


Mike E, Plymouth, United Kingdom 16/09/2015

Really warm,friendly place to stay all staff go out of their way for you. Really well presented hotel and great breakfast . I would recommend this hotel 100% and convenient for international drive. well done all.

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