Best Western Plus Mariposa Inn & Conference Centre,  Orillia

4.0/5  - based on 273 guest reviews.
400 Memorial Avenue, L3V 0T7, Orillia, Canada - See map
+1 705 325 9511 +1 705 325 3682



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Sauna
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 273 traveler reviews
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Situated in the middle of Ontario's Lake Country, this full-service Orillia hotel features an ideal location in the heart of the city. Are you ready to relax and unwind at one of Orillia's finest hotels? Each thoughtfully appointed guest room at the Best Western Plus Mariposa Inn & Conference Centre offers guests' premium amenities, including free high-speed Internet access. For added convenience, this hotel in Orillia, Ontario features on-site dining and cocktails at The Grape and Olive Wine & Martini Bistro, an energizing fitness center, indoor heated salt water swimming pool, hot tub and sauna, courtyard patio and picturesque river rock gardens. Want to explore the outdoors? A beautiful hiking trail is located on-site and can also be used as a snowmobiling trail in the winter months. Feel like a little gaming? Our hotel shuttle to Casino Rama is available on weekends and event nights, for a small fee. Located close to the excitement and most popular city attractions, this Orillia, Ontario hotel is just minutes away from local golf courses, shopping districts, the Orillia Opera House, Lake Couchiching, the Ontario Provincial Police, Georgian College and Lakehead University. Outdoor enthusiasts will also enjoy local outdoor activities like boating, mountain biking, skiing and golfing in the spring and snowmobiling and Alpine and Nordic skiing in the winter. Looking for a hotel in Orillia for a wedding, event or business function? The Best Western Plus Mariposa Inn & Conference Centre features on-site wedding and reception services, in addition to corporate meetings and sporting events with conference facilities that can accommodate groups up to 260 attendees. Whatever you're looking for in your Orillia vacation, you can find it here at the Best Western Plus Mariposa Inn & Conference Centre! Make an online reservation today and save with this unsurpassed Orillia hotel. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 273 guest reviews
Certificate of Excellence
Business Business 54
Couples Couples 97
Family Family 64
Friends getaway Friends getaway 34
Solo travel Solo travel 9
Sleep Quality
Best Western Plus Mariposa Inn & Conference Centre,Orillia
  • 5
    « Best western mariposa orillia ont. »

    We had an amazing dinner The Lamb was the best we've ever had The executive chef came to our table and was so pleasant . Breakfast was delicious .. and our servers Heather at breakfast and Norman Jean at dinner were absolutely the friendly and helpful ..great personalities both of them !! The Best

    « Worst Western »

    Although the hotel overall was clean, the staff was very unfriendly and seemed to go out of their way to make us feel unwelcome. With everything we did, a new rule was brought to our attention. We stayed as a hockey team and were continually threatened with eviction due to noise. Arrangements were made to rent a common room and the rules and threats kept coming as well as numerous 'check ins' to make sure we weren't breaking any rules. One family was escorted to their room by security immediately after checking in. Another parent was scolded for walking down the hallway with kids because "they were being too loud". One family's room smelled like sewage. There are no towels in the pool area and when you ask the only staff at the front to desk for one you are immediately threatened (not just told) to be charged for it if you don't return it to the front desk when finished. Needless to say, feeling uncomfortable staying here would be an gross understatement.

    « The set up for weddings is the best I ever seen. »

    We attended a wedding at the Mariposa on the weekend and came away very impressed. Once you arrive, you do not have to set foot outside until you leave. A very nice chapel right in the complex. Go down the hall to the large reception room for the nights entertainment. All just steps from your own room. They seem to line all your needs through the booking, from catering, DJ, photographer, and a list of other great options. All in all a great experience for everyone. The hotel itself is very clean, the rooms spacious and well equipped. The beds very comfy... No complimentary breakfast included though.

    « Nice but expensive »

    Standard room. Very clean and friendly. Came to Orillia to come to the Casino for a show. I find the price is on the higher side for a room just for the night that was close enough to the Casino for the show.

    « Needs some Thought for Guests »

    Stayed here last night, room was clean, beds were comfortable but after a late night at the casino was looking for by a restful sleep in. We were awoken at 7 am plumbing of the shower above us clanking and shaking the walls. This went on while everyone in that room showered. We then heard a young hockey team leaving on the way out for their tournament. Lots of noise from the parking lot and ice machine right outside out room. Perhaps some thought of where a couple could be place when assigning rooms. Mentioned the early wake up due to plumbing as it is controllable but of no concern to front desk. Room was #139 request another room. Needless to say we were on our way early.

    « Mariposa Inn »

    We stay at the Best Western Mariposa Inn several time a year for business. The staff is very helpful and friendly when booking my room and arrival and departure.. There's always plenty of towels and toiletries are plentiful since my husband always forgets his razor. The bed and pillows were very comfortable, and had a good nights sleep. Absolutely no noises in hallway. Breakfast is delicious and quick service. This hotel is always a pleasant stay. We will be going back again soon

    « Hotel Stay & Celebration »

    We were invited to a 50th Wedding Anniversary celebration. The location was selected by our hosts. We had a double Queen size room on the second floor and it was clean & well appointed. The location was easy to find and several restaurants in the area. Since this was a 50th wedding anniversary the Grande Mariposa room was reserved for Cocktails, dinner and dance. The food was great I had Prime Rib and it was cooked to medium rare. It was hot and served table side. The staff were friendly and attentive. Considering the hotel was booked for a wedding service as well it was quiet and organized.

    « wedding day »

    Had our daughters wedding at this hotel. Was a terrific experience from start to finish. The staff where more than helpful. From the front desk,to the wedding planner, and the bar tender at the reception.

    « Great place to stay »

    Will definitely be staying here again. The room was nice and clean, bed was comfortable, staff was very pleasant, good location with Kelsey's restaurant across the road, lots of parking, resteaurant on site for Breakfast. Go check them out yourself.

    « Average Hotel »

    We stayed for a Family function in the Banquet Hall The rooms were clean and welcoming - however they had a musty/moldy odor to them. DO NOT order the roast beef if attending a function as even a knife could not cut it.

  • 5
    « Great Hotel for value »

    The hotel staff were very friendly and helpful. The hotel was clean and the beds very comfortable. Close to restaurants. There is no complimentary breakfast at this hotel. But there is a restaurant in the hotel. There is a nice courtyard out the back of the hotel.

    « An okay inn. Not quite what I expected but it was passable »

    We ordered a suite, but they only had large rooms. The room was nice, a bit dated but functional in all aspects. It also had a fireplace. The food served at the restaurant was not memorable in the sense that it did not grab you, nor was it bad. They did have a brunch the day we were there, but I ordered off the menu. I generally find buffets pricey, considering I don't eat that much.

    « This Is The Hotel You Are Looking For When Staying In Orillia »

    Lovely hotel. Great Staff! Rooms are very clean and neat. Beds are very comfortable. Conveniently located to all amenities, restaurants and Casino Rama (they provide a shuttle service for a small fee). Pool, Hot Tub and Sauna are lovely can clean. Has a restaurant on site. Wish there were a continental breakfast included, but the restaurant serves all day to provide meals.

    « Business travel in Orillia Ontario »

    The staff at this establishment all seem to love what they are doing.They are so friendly and helpful and made my stay a very enjoying experience. I would recommend this establishment to anyone travelling in the Orillia area.

    « Nice Hotel »

    We spent four days while in Orillia for a convention. The rooms are very nice, clean and functional. The from desk staff were excellent. Our only complaint was that the continental breakfast provided did not measure up to the Best Western Standards. We have stayed in many Best Westerns and this was by far the worst breakfast buffet we have had.

    « Great hotel very friendly staff »

    This was a great hotel with exceptional staff! Would definitely stay here again. The front desk staff were so welcoming and helpful. The rooms are very clean and somewhat up to date. The only issue was that the restaurant closes at 11am Saturday - so no late breakfast for us!

    « Nice average hotel! »

    Nice hotel, bathrooms are old, and could use an upgrade. The complementary breakfast was limited to potatoes (and not that hot), packaged scrambled eggs (not that tasty), and bacon and sausage. And your choice of coffee or tea. No cereal, no fruit, and juice was extra. Add a few dollars to the room rate and increase the quality of the breakfast, how hard is that.

    « Great place for reunions »

    Our car club met here-67 of us. The staff at the hotel was friendly, and the rooms were fairly comfortable. Breakfast was included and consisted of scrambled eggs, bacon/sausage, potatoes and toast. There was no cereals, fruits or juices. Adequate parking. Unfortunately wifi has to be done every time you log on instead of once daily

    « Sunshine Getaway Package »

    Some friends and I purchased the Sunshine Getaway Package through the Best Western Plus Mariposa Inn in Orillia. We had one nights accommodation plus a free breakfast. The Sunshine package gave us a free boat cruise on the lake, Theatre tickets at the Orilla Opera House, dinner at hotel restaurant, lunch at the Mariposa Market and admission to the museum. All this for $149.99. We had a great time and enjoyed all the events we attended. The hotel & rooms were clean with many amenities. The staff was very helpful. I would recommend this package as it is very good value for your money.

    « Brief encounter »

    Ideal for conferences and mini breaks . Breakfast was substantial . Rooms were kept clean . Again with other hotels not enough in the way of milk and coffee in the rooms . Beds comfortable . Cleanliness fine

  • 5
    « Great Value in Orillia »

    As a Best Western Rewards member I have always had terrific experiences whenever we stay at a Best Western on our travels - it is a great Rewards program! This property is easy access from Hwy 11, close to many amenities and only 15 minutes from Casinorama. The rooms are absolutely pristine and the staff are very helpful. There's a nice indoor therapy pool (no deep end) which I used for a pleasant swim in the morning before breakfast. There was a 10% discount offered for guests at the hotel restaurant. Great choices for a healthy breakfast.

    « one night stay »

    Overall a nice hotel, loud during the night so didn't sleep well. The pool area was nice and big and hot tub was nice, if there wasn't a lot of people in it. Check in and out was reasonable and a lot of dinning options close by.

    « Wedding! »

    Attended a friends wedding here in July and it was great! the staff were quick and friendly when serving dinner. In a great location and the hall the reception was held was a beautiful atmosphere for the occasion. Didn't see the hotel rooms but would certainly recommend for wedding or other party.

    « Pretty good »

    My stay was pretty much what I expected. I got the correct room type that I booked (2 Queen Deluxe); which I was worried about, because I booked third-party. The room was clean, comfortable and quiet. I was expecting it to be louder because it was full-capacity and had a wedding on-site. I really liked that they had makeup removal wipes in the bathroom. It's the small things that count. :) The pool area was nice, the only thing that wasn't great was that the front desk agent seemed to have to chase down housekeeping a couple times to have the towels replenished. That was my impression anyway, from her phone call to her. The front desk agent was doing the best she could. Just a heads up to someone staying: the pool is very shallow. The "deep" end is 1.2m. It wasn't a big deal and they're certainly not going to change it, so don't be surprised and don't complain about it. Staff was very friendly. The blond woman who sits on a chair (sorry, didn't get her name) is pretty hilarious.

    « 55+ senior summer games, Midland On. »

    From August 9th. to the 11th. my wife and I participated in the 55+ Senior Summer Games in Midland On. To our disappointment the hotel accommodation however was booked at the Best Western Mariposa Inn in Orillia, 50 km away from the Sport Venue. The disappointment was quickly turned into a very pleasant experience when we were greeted by a friendly receptionist at the Hotel , and what followed is absolutely remarkable. We had a wonderful Stay and enjoyed two delicious Breakfasts and Buffet-Dinners ,Superiorly choreographed by the Food and Beverage Manager < Jose> and his staff. He and his team did a wonderful Job under < at times > trying circumstances. Well done < JOSE > THANK YOU .... Karin and Alfred Kaub

    « Nice Getaway Package »

    We recently booked the Sunshine Getaway Package (Transaction ID #2553) and enjoyed it very much. From initial booking with Patricia to reception arrival with Taylor, we thought our little getaway package was going to be good and indeed it was. We weren't expecting too much considering the price paid, but we were more than pleasantly surprised. Our room was very clean and quiet, considering we were facing the parking lot. Bed and linens were comfortable. Our room had some renovations done. Bathroom vanity was new and headboards for the beds were also new and added a nice touch. But what impressed us were the staff. Friendly, helpful, and happy to serve you. Refreshing to say the least. Special mention to Norma Jean who works in the Grape and Olive Restaurant. One special lady for sure. Another member of staff is Katherine (don't know correct spelling) who worked the front desk on the afternoon shift. She came to my husband's aid after pushing the emergency button by mistake in the pool area. We laugh about it now, but other establishments wouldn't think too kindly to something like that happening. Apparently he wasn't the first to do such a thing and probably won't be the last either. Katherine was professional about the situation and said for us not to worry. Main thing was our safety. The indoor pool was somewhat of a disappointment. The pool is shallow throughout. Pretty much 3 feet. There is a hot tub and sauna available which is nice. The patio off the pool is nice. It overlooks greenery and fields with a gazebo too. Nice to sit there to dry off from the pool or to sit after having dinner. The food offered at dinner and breakfast was good. Selections were limited but you could go with meals on the menu with a set amount discounted with your voucher. We had a chance to talk with the current Manager, Michelle. We expressed the above views to her and told her she has done a great job with staff and the running of this hotel. She said she has more plans to make it even better. Great attitude! Great work ethics. We would definitely recommend this package to friends and family.

    « amazing time »

    This was the first time that I have stayed at this property. What a great gem. The rooms were spacious and comfortable, the dinner and reception was amazing. Jose at the bar must be complimented for his "old fashioned" service. Thank you. Michelle, the GM has done a wonderful job at having her staff make you feel like you are walking into your home with all staff members greeting you and saying hello. I would stay here again in a heartbeat. Thank you all.

    « nice hotel »

    Very friendly staff and nice rooms. the front desk staff was very helpful and the room was very clean and comfortable. We enjoyed our stay very much. The next time we are in Orillia we will stay here again.

    « Sunshine package »

    Nothing to complain about... always nice at Best Western. The restaurant food is excellent. The waitresses are definitely there to please. Always choose Best western wherever we go. The rooms are always clean and fresh.

    « Sunshine Package »

    We purchased the Sunshine Package as a "staycation" and booked for July 12 - 13. We were pleasantly surprised on arrival at the hotel to find the most helpful receptionist ever. Patricia explained the Sunshine Package to us thoroughly. We decided to have lunch in the Martini and Olive before heading out to the play and were truly astonished at the quality and flavor of our meal. Our expectations were fulfilled with the luscious dinner and cooked to order breakfast. The four of us are planning a return trip in the near future with a stop at The Beast Western Plus.

  • 4
    « Summer vacation »

    This has been our fourth time staying at this motel and we still enjoy it. In fact this time it appears there have been some upgrades than the last time we were here. The rooms look freshened up,with new flat screen t.v's. The rooms are clean, the lady at the front desk is always so friendly and helpful. The pool is perfect for kids ( that is why we keep coming back to this motel), the only complaint and it is minimal is that there is little to no towels in the pool room other than that the motel has a beautiful park like setting on the property. The motel is located near parks, stores, and restaurants....although there is a restaurant on the premises, we have yet to try it. Next time we come back to Orillia we will be coming to this motel.

    « Maripose Sunshine Package »

    Well done! Everything was organized and ready for us when we checked in. Our Red Hat Chapter was also given a boardroom for our use during our stay to meet up with other members. Food and service wAs excellent as well!

    « Mariposa Inn »

    Stayed in Orillia as part of a group offer. Upon arrival the staff was really helpful and friendly. We quickly got our room and the welcome package including coupons and directions of our planned activities. The salt water pool and hot tub were a nice addition and provided relaxation after a 4 hour road trip. I was quite surprise by the high cost to book an extra night $199; which you would expect in a high end hotel in downtown Toronto. Once again the service of the staff (reception and dining room) was excellent.

    « Holiday »

    I found that staff was good however they didnt go above and beyond to give you any info ....example a good place to eat their suggestion was the hotel. Found this restaurant to be pricey.Looked places up myself and found the Bayside Restaurant an excellent place to eat and it was a reasonabloe price

    « Fantastic place. Went on the sunshine tour and would definitely di it again. Have told several of our friends about it. »

    Fantastic place. Went with Sunshine tour and would defi itely do it again. Have told several of our friends about it. Room was great and food was great. Were greeted as soon as we walked in so felt veey welcome.

    « Great Value »

    Clean comfortable loved it would stay there again if in the area. Food was great breakfast was a hot buffet better than we thought thanks.i have recommended it to friends who have booked and going. It was a package we bought Captain Tom included a boat cruise. Theatre , museum, and a breakfast, lunch and supper which was a some undead.

    « Fabulous Front desk staff »

    Taylor from BW Mariposa went well above and beyond for me on Friday July 8, 2016. During the downpour, she ran outside to try to hail the bus that had forgotten us. She was soaked to the bone yet, continued her exceptional customer service. Highly highly recommend this hotel, purely based on how amazing and helpful Taylor was. Definitely will stay here again. Thanks for a great experience Taylor!

    « One night stay for concert »

    Rooms were very nice, staff was very friendly and helpful. Stayed one night for concert took shuttle to the casino (big yellow bus no air). Location was great for food options and easy to find off the highway.

    « Best Western Plus Mariposa Inn »

    The Staff at this location are friendly and professional. They make the stay enjoyable. The property is well maintained. The rooms are clean and nicely decorated. The restaurant food is excellent and the prices are reasonable.

    « John' trip »

    Room was excellent. Front desk very pleasant and knowledgeable, especially Patricia who is a goldmine of information. Dining room was excellent with good service. We enjoyed being able to sit outside in the garden rather than just sitting in the room and watching TV

  • 5
    « Pkge Overnight Getaway »

    The whole trip was excellent including the price. This includes the meals, the room, the service, the play, and the cruise. We hope to do it again some time.. This includes the meals, the room, the service, the cruise and the play.

    « A plesant stay »

    I and a friend stayed at the hotel as part of the Orillia Sunshine Getaway Package which included a theatre play, three meals and a boat cruise with Captain Tom. The hotel provided a comfortable room and excellent meals as part of that vacation package. Great value!,

    « Sunshine Escape Package »

    Hotel was great. The Grapes and Vine Restaurant served a wonderful dinner. The Breakfast sucked - no fresh fruit or juice. No muffins/bagels/cream cheese. They served the coffee which was somewhat slow. This package was excellent value.

    « Internet unusable; staff apathetic »

    Don't stay here if you need internet access. Although staff will tell you "it depends" on time of day, I was here for three days and it was unusable all day, all night. They should not be able to advertise a "business center" with this kind of appalling service. If I could give it a lower rating I would.

    « Sunshine getaway »

    Sunshine Getaway had a package at the Best Western in Orillia that we bought. We arrived at 12 noon and our room was ready and picked up the package deal. It included breakfast, lunch, dinner, cruise, museum, and live theatre. The staff and room was very good. It's a full 2 day package which we enjoyed very much, the lunch was at Mariposa Market which included entrée, salad, desert and drink. The deserts were huge and delicious, everything was great, we would definitely recommend this restaurant to anyone that is going to Orillia. The cruise was 2-1/4 hours on Simcoe Lake, the weather was wonderful it was very enjoyable. The live theatre was "The last of the Red Hot Lovers" which was comical and good. The dinner was at the Best Western's restaurant which was very tasty including salad or soup, entrée and cheesecake. I would recommend this package to couples and families but especially for couples.

    « 'Sunshine Getaway' -- Wonderful package! »

    We booked the 'Sunshine Getaway' package with a one night stay at the Best Western Plus Mariposa Inn. This was our second time and we weren't disappointed. Patricia was very welcoming and explained all details. This package is good value. For $149 (+tax) per person, you receive one's night stay, breakfast, lunch and dinner, plus a narrated hour and a half long cruise of Lake Cuchiching as well as a ticket to a local theatre performance. The complimentary appetizers at the theatre -- first evening performance of the show -- was a real bonus! The selection at the Mariposa Market is also wonderful. Thank you Orillia! We will be back.

    « Excellent place to stay overnight when seeing a concert at Rama! »

    Just returned from an overnight stay with my sister at this hotel and I have nothing but good things to say about it. Kathy at the registration desk was so pleasant and helpful. She explained about the bus to Casino Rama for $10 return-it leaves and returns several times on concert evenings-even the bus driver was friendly and punctual! Our room was 2 Queen beds and everything was clean, new and the beds very comfortable. We had requested a room overlooking the back garden/pool area and that was what we received-lovely room! We used the pool and patio to sit out in the sun the next day and the staff was so accommodating with a late checkout time. Our breakfast in the dining room was delicious and very reasonable price with attentive service from Joann. It is a bit of a walk to the end rooms on the 2nd floor but well worth it as you get a beautiful view of the gazebo and muskoka chairs outside. Highly recommend this hotel!! Thanks to all the friendly staff!

    « A wonderful experience »

    From the initial contact with Patricia, through the pleasure of a lovely room and a wonderful dinner at the restaurant, our experience a the Best Western Plus Mariposa capped a wonderful visit to Orillia.

    « Last minute availability on a Friday night »

    i was pleased to get a walk in room on a Friday night. Our room was quiet except for the air conditioner which played loudly all night, but I imagine that it has been repaired. Overall, we were comfortable and The price was very very reasonable

    « Nice Hotel in Small Town »

    Very friendly staff, quick check in and out. The hotel is very clean. Would definitely stay again if in Orillia area. Have a nice pool/hot tub area with a great patio if you want to sit out in the sun. We asked for a main floor and a late check out (just and extra hour to use the pool) which they were happy to accommodate.

  • 5
    « Great spot to stay at a reasonable rate »

    This past week we had the pleasure of heading north to see a show at Casino Rama and stayed with another couple at the Best Western "Mariposa Inn & Conference Centre". The front desk staff was great as she put us in adjoining rooms on the main floor it much easier for us and our friends to get to. She was cheerful and very helpful. We had breakfast as well and the food was delicious and hot. I will stay there again and as a Gold Club member the points I receive are great for future stays. Overall it was a good experience in a very clean and tidy hotel. I would highly recommend this Best Western to anyone. Jeff Bateman - Waterloo Ontario

    « Comfortable hotel »

    Stayed here on a Sat. Night and found the hotel to be comfortable, clean and a very accommodating staff. The rooms were well appointed and the beds comfortable The reception staff were very professional and check in and departure were was quick The restaurant was very good with lots of variety. Will definitely stay at this hotel again.

    « Manager is like a prison guard »

    My daughter and I stayed here May 5 to 8 for a dance competition. Although the hotel nice and clean, we were disappointed with the night manager. We were sitting in our room with two other dance moms and their daughters. we were chatting and laughing. We get a knock on our door to keep it down as there has been a complaint. We were very surprised as we didn't think we were that loud. So, we continued our conversations. two hours later the manager came back. She told us that it was late and whoever didn't belong in the room had to leave. I was very upset. I know we were not that loud. I told her we were not doing anything wrong and there's no way she could have gotten a complaint. I felt like a kid at camp and we are told 'LIGHTS OUT!!". Later that week we were talking to some friends who told us they saw the manager was going up to each door on that floor and listening for voices/sounds. It was very upset at this point. How dare she come to our room and listen at our door. Shame on your manager for invading our privacy! Next time we'll stay at the comfort inn!!

    « Okay »

    Recently had the occasion to stay here . Staff were polite and helpful. Comes with breakfast although I could not stay, the restaurant looked busy. The place needs renovating , rooms need major updates. Some chain restaurants close by. Not sure I would stay here again , still up in the air .

    « Paper-thin walls means you get the highlight reel frm next door »

    Don't get me wrong I do like the rooms. Clean well maintained and a helpful staff to boot. I always had clean sheets and towels in a pinch and the staff stepped up to the plate finding locations in town for me. The issue is I can hear entire conversations from the next room over and over again. If you're into that sorta thing great! But late at night it can be really jarring.

    « Best Wedding Venue »

    My husband and I got married this past October. We were having trouble finding exactly what we were looking for, until my now mother in-law mentioned the Mariposa Inn to us. We went ahead and book an appointment with Kandas Bartlett and let me tell you it was the best decision we could of made, from just meeting her once we knew right then and there that this was the place we wanted to get married!!! Kandas was amazing whatever we wanted she made it happen and that meant the world to us. The ceremony was perfect, the food was excellent and our reception room was breath taking, she truly went above and beyond to make our day special. Thank you again Kandas and the staff at Maripos Inn it was a wonderful day Shyanne and Tyler

    « Clean Comfortable Room »

    A nice clean comfortable hotel with lots of parking and a great pool! The room had a fridge & microwave! Bed was very comfortable! Friendly front staff personnel! Very convenient to numerous dining choices!

    « Fun »

    We stayed at this Hotel when we went to see ZZ Top Rama. They have a shuttle that runs to Rama for $10 round trip. It was very convenient. The hotel was very clean and comfortable. We would stay there again.

    « Hockey Tournament..great option »

    Stayed here for two nights. Very clean rooms and common areas, staff was very friendly. Beds were very comfortable. Pool is a great size. Room rates were a tad high for mid week stay. Would definitely stay again.

    « Encouraging improvement »

    I have come back to this hotel for several times since I first wrote a review couple of years ago. First, the front lobby area has been remodeled and it has made the area much more appealing. I also noticed that the leaky shower faucets have been largely fixed in several rooms I have since stayed. The staff remains friendly and helpful as before. Enjoy to stay here.

  • 5
    « Very nice stay »

    We stayed here because we were going to a concert at Casino Rama. We ended up at the wrong one (we had booked at the other one and didn't realize it). The lady at the front desk arranged to move our booking to this one instead. It ended up saving us 50 dollars as well! We had a standard room. It was everything you'd expect from this type of hotel. Nothing fancy but nice crisp and tidy. The bathroom had shampoo and conditioner, lotion, and two soaps. The shower was great (but the temperature control was a bit confusing). We went to the pool and hot tub. It was not busy, only one other group. They left when we came in. The sauna was okay but we didn't realize that there is a switch to turn it on. I'm sure we would have really liked it. Our room was at the back of the hotel near an exit. It was first floor and we didn't hear anyone else in the halls or neighbours. The employees were all very friendly. We will absolutely stay here again.

    « Overnight Valentines Stay »

    Friendly staff, nice large and clean room. Room had kitchenette, large comfy bed. Only issue we had was that the fireplace didn't work. When we asked the front desk after dinner how to work it he promptly came up to have a look. Was not able to fix it and apologized.

    « Kandas Barlett »

    Thank you for the amazing wedding show, your dedication to detail is as always stellar, Kandas you are the reason I asked my son and fiancé to look at the Best Western, for their wedding! Your Love for the Bride and Groom is very very evident! I look forward to the big day as I know with you at the helm is will go off without a hitch. Thank you again for your dedication; you're Love of your job really shines through! Sue Morris

    « Positive »

    We found the rooms were very clean and comfortable. The staff very pleasant and check in was quite good. From previous trips the dinning room was excellent. Although we did not use their pool it looked very clean as well as the hot tub. there was lots of parking spaces..

    « Very impressed with this hotel »

    I stayed here with my wife for two nights as we were in town to see a show at Casinorama. This is a newly renovated smoke free hotel with lots of amenities and great cheerful staff. A special callout to Patricia at the front desk who was always friendly and helped us out from check-in to check-out. The rooms are clean and well designed. There are lots of easily accessible plugs on each side of the bed and at the desk. We stayed in a King bed room which also had a fridge, microwave and Kuerig coffee maker. Lots of towels and soaps in the bathroom. The fitness room had new equipment and machines and there is also a swimming pool and hot tub. (The swimming pool is all shallow). We also used the shuttle to The Casino which runs on weekend (evenings/night) which saved us from having to drive or pay for a taxi. All around perfect stay. I will stay here again on my next trip up.

    « Clean, comfortable, friendly »

    The room was clean, comfortable and staff friendly. Inviting lobby and reasonably priced. Close to fast food but no other amenities. Didn't eat in dining room as other plans. Beware of the additional tax charge. It is not a mandatory tax therefore you have to request it to be removed. Other than that, it was a good night.

    « Repeat Customer »

    We enjoy staying here. Clean rooms with quality coffee and a Keurig machine, good beds, nice toiletries and a restaurant with tasty food. We can even bring our dog along if stuck for a sitter. We will definitely return again.

    « you don't get what you pay for. »

    The staff over charge on the deposit by $130, the fireplace was just a space heater, there was no in room movies as stated on the website. over all bad experience. They definitely advertise the rooms to having an actual fire place and this was the selling feature that made us book the room however it was a lie. the large tub was just a regular bath tub. And there were no in room movies.


    VERY GOOD PLACE TO GO FOOD IS INCREDIBLE. CHEF'S are awesome and staff is wonderful thank you for a great New Year's. I would refer you to a lot of people. Beds are comfortable and work out area is bright and accommodating.

    « Highly recommended »

    This is a very good hotel, our experience probably enhanced by a low occupancy (Sunday to Monday in late November). Good location (assuming you're driving anyway), large/clean rooms, pool much larger than usually for a hotel, pretty quiet wall heating/cooling unit. Breakfast was not included; the adjacent restaurant + bar (you don't have to get outside) is quite good (at the time opened from 6:30 to 10 AM, then 5 to 9 PM). A nice area outside is probably intended for weddings. Very good choice for the area.

  • 4
    « Would stay again »

    Lots of parking and convenient entries into Hotel with only 2 levels. The elevator is near the Lobby, so if entering through another hotel door, you may have to carry your luggage up the stairs. As long as you aren't carrying a lot of weight, there is quick and easy access to your room. Great location with everything within a 10-15 minute drive away. Nice looking gazebo in the outside courtyard to enjoy in the summer and a pathway at the back for some walking exercise also.

    « Wedding »

    My fiance and myself chose Best Western for our wedding venue. Kandas did an excellent job on all details. From the ceremony to dinner. I still have guests telling me how much fun they had, and how amazing and how much food there was. It was such a relaxing day for me, all I had to do was hangout and wait for go time. Wedding planning is stressful, so when I do not have to decorate or worry about how much food there is, or how to organize the ceremony, it is fantastic, and a huge load off of my shoulders. Hats off to the entire best western team! Amanda & Rik.

    « Concert night at Rama. »

    We went to see a favourite music group, Styx Friday November 13th and had difficulty finding a room because we booked last minute. We live over an hour and a half from Orillia. But the front desk managed to squeeze us in. What a great hotel. Very clean. Hotel has undergone a recent facelift to qualify for the "Plus" rating Best Western maintains. I was able to get a Starbucks quality coffee in the restaurant. And the management, namely Steve O. was so polite and welcoming. Excellent experience. Will we return? Absolutely. There were children staying down the hall from us for a hockey tournament and I thought uh oh.... noise... but once we went in our room didn't hear anything. Very efficient check in. Fantastic friendly service in dining room and at front desk. Thanks again Steve... or should I say Stevemazing!

    « Comments »

    The hotel staff was very polite and professional. The pool and hot tub was very clean and well maintained. The rooms were clean and well taken care of. The restaurant staff were professional and service was very good.

    « 2015 wedding venue »

    We had a wonderful wedding experience here! Kandas was wonderful helping us plan our dream wedding. The venue was beautiful, the food was excellent and overall experience of the best western was wonderful. Family will definitely stay here again when they visit

    « Great location and comfortable hotel »

    This hotel is a great place for business travellers, families and even snowmobilers. It's located near Highway 11 and is adjacent to the abandoned rail line now used as a snowmobile trail in winter. The trail is great for walking or running during the rest of the year. The recent renovations have refreshed and modernized the hotel. The indoor pool and hot tub are great for relaxing at the end of the day. The onsite restaurant is great for breakfast or dinner. If you choose to go offsite for dinner, there are a few options within walking distance.

    « Please Don't Waste Your Money »

    We stayed in the King Suite and I'm glad we got the upgrade because I don't want to think what the regular room would have been like. We had to ask for soap as there was no soap, shampoo, conditioner or kleenex in our room. When we stopped by the desk and asked for soap they wanted us to take it with us instead of delivering it to the room. We tried to have dinner in the restaurant, but we didn't have a reservation so the girl just left us waiting without letting us know if we would get a table. We waited almost 10 minutes and she hadn't come back so we left. The shower head pulled away from the wall almost 2 inches when I tried to adjust it. The hot water took 3 minutes to even get warm. Holes in the robes. And then we were startled awake at 6:30 am when the person in the next room was showering. The plumbing sounded like an earthquake even rattling the dishes and doors on the kitchenette. When we mentioned it at the desk during our immediate check out, we were informed that they would let maintenance know again (clearly it's not the first time) and after all it IS a 45 year old building! The woman was rude and acted like we should expect problems. We will NEVER go back.

    « Nice rooms - Terrible service! Won't Go Back. »

    I stayed with my daughter for a group event a couple of weeks ago and enjoyed the room. It's well appointed, clean and up to date. However, I am really disappointed in the service from the staff including the flippant front desk clerk, the dishonest cleaning staff and most importantly the GM. We left in a hurry and checked out leaving something important in the room (there is absolutely no doubt that it was there because we deliberately put it aside not to forget it!). I called a few hours later to let the staff know and to find out how I could get it back. I even suggested I drive the hour and half out there to get it. I was told that the cleaning staff didn't find it (impossible) and when I suggested in a nice way that perhaps there's a misunderstanding and asked what should we do about it, I was instructed to leave a voice message for the GM. It was a Sunday evening. I did leave a friendly but concerned message and have not heard a word back in over a week! Not only are the staff dishonest, the GM, Stevedoesn't care about their guests enough to even call them back. We stay in Orillia for a number of reasons at least twice per year. I will not return to this hotel for that reason alone. The item wasn't terribly valuable but it was important to my daughter. There are other examples of poor service but this one really bothers me. Best Western Couchiching isn't as modern but the service is amazing and I would recommend it hands down over Mariposa. We'ves stayed there a few times and will go back for sure.

    « Friendly and spotless, good honest place to stay »

    Extremely friendly service, spotless rooms and comfortable bed at a very fair price. A good basic place to stay if you are in Orillia for a few days. I have stayed here several times and have always had a great experience. One thing I noted this time was the quality of the sheets was a bit basic for my liking. I haven't noticed this before. I don't know if there was a recent change. The location is very handy for downtown Orillia and is close to most of the big chain eateries so there is lots of available choice. Note - I have given it 4 stars because of the overall easiness, friendliness and cleanliness not because I view it as a luxury property. Also note, there's no view. It's just off the main road but is quiet.

    « Will come back »

    Fair quality for the cost. Room and facilities are clean. Room was well prepared and was very clean. Despite large number of people staying at the hotel, it was quiet. Only problem is noise from heating unit.

  • 5
    « A great place »

    The Mariposa Inn (Best Western) in Orillia was a delight! We had finished our annual fall leaf tour and had been to the nearby Casino Rama and were ready to just take some R&R. The check-in process was fun... I enjoyed talking to the front desk staff about our trip and the amenities of the hotel. The room was near the front as we had requested. The Grape & Olive Lounge/Restaurant had great food and the service was fun and friendly. The morning breakfast (not free) was hot and tasty and even though there was a bit of a wait due to a short-staff situation, everything stayed positive for us. We chose to sit at the restaurant bar, which worked for us and for the staff. All in all, a wonderful experience at this Inn.

    « Business Trip »

    Stayed here for a few weeks while in Orillia on business. Front desk service was fast and efficient. The female manager was extremely friendly and seemed to love her job. She was very entertaining. Hotel seemed to have recent updates in the guestroom bathrooms, which made it more modern and comfortable. One downside was the house keeping. First night there I noticed lots of brown short curly hairs in the bath tub which were not mine and were disgusting. Then I noticed the "clean" towels in the bathroom had lots of long hairs already on them, again not my own. Kleenix and toilet paper wouldn't get refilled, garbage left in room, and constant problems with asking for clean towels to only get more towels with other people's hair on them. If it hadn't been for the awful house keeping I would of given another star, but it left me feeling uneasy and grossed out during the trip. Be advised that wifi is very slow and the password changes constantly, without hotel staff advising you.

    « How was my Stay. »

    Staying at the Best Western Mariposa in Orillia, Ontario, Canada is a very peaceful experience. It was quiet and the service was excellent. I got all my needs met and everyone was professional and very, very helpful. The meals are also excellent. They also serve Starbucks Coffee which I love. Thank you to the Staff at Best Western, especially Patricia. Blessings always. Gail Campbell

    « clean »

    Good beds and very good wifi. Nice and clean. On the down side the pool was just packed with small children and it wasn't a great restaurant - overpriced for the quality of the food. Knock 25% off the price and it would have been fine.

    « Wedding Celebration »

    Our son and daughter in law held their wedding at the Best Western Mariposa Inn on Oct. 3,2015.(Allen /Bird Wedding) I must say everything went off without a hitch. Most of the guests stayed over and they were all very impressed with the organization of the wedding celebration. The room was beautifully decorated according to the color scheme that the bride chose. The buffet food was excellent.. We had a roast pig along with chicken, pastas, salads roasted potatoes and vegetables.The DJ Kandas recommended was awesome. He played a good mixture of music, which kept everyone dancing the whole evening. The hotel management must acknowledge all the hard work that Kandas, the wedding coordinator put into this. She is such an asset to your team. Be sure to give her a commendation. Thank you to everyone involved.

    « Nice hotel »

    This was a business stay. The hotel is clean, but they are having some construction right now and there are some parts being renovated. The staff are very friendly and helpful. The rooms are clean and have been recently updated. It is located close to restaurants and major highways. The restaurant serves good food and we were served a breakfast buffet several mornings due to the hotel being fully booked. I would stay here again.

    « Excellent place to stay »

    We have enjoyed the Best Western brand for many years and try to stay exclusively at Best Westerns. This hotel was very clean and bed was comfortable. That is always a must and this hotel definitely exceeded that. The only negative was the pool was in need of some cleaning. The hot tub was excellent very warm and clean. We would definitely stay here again.

    « Not a great experience »

    Two floors NO elevator (they are installing one) but did not tell us at time of Booking. Fine for me but a problem for an elderly person at times. Toilet in room 231 rocks and makes a noise when sat on. If you go to the pool you must go to the front desk to get towels Not the experience i was expecting

    « Great place to stay for work or play! »

    This hotel is conveniently located near a business area and also close to the highway (but not too close). It has easy access to trails for biking, fitness or snowmobiling. Staff are always friendly and helpful. The pool and hot tup are great for down-time. The restaurant on site provides a good variety of meals.

    « A definite thumbs up for this Hotel »

    We stayed at this establishment for work. Everything has been updated. Our room was very clean and pleasant to stay in. Comfortable bed. Very quiet. Very nice indoor pool and hot tub. We made great use of these and really enjoyed ourselves. We would highly recommend this hotel and would definitely stay there again.


Getting to the hotel ...

All directions
·From: The south. Take Highway 400 from Toronto north thru Barrie where Highway 400 becomes Highway 11. Travel north on Highway 11 to Orillia. Exit Highway 11 North at Highway 12 South. Travel southeast on Highway 12 for two kilometers until you come to Memorial Avenue. Turn right on Memorial Avenue. The Best Western Plus Mariposa Inn & Conference Centre is located on the left ·From: The north. Traveling south from North Bay take Highway 11 and exit at Highway 12 South. Be careful not to exit at Highway 12 West. Travel southeast on Highway 12 for two kilometers until you come to Memorial Avenue. Turn right on Memorial Avenue. The Best Western Plus Mariposa Inn & Conference Centre is located ...

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