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Best Western Hotel Lighthouse Suites Inn, Ocean Shores

491 Damon Road, 98569-9341, Ocean Shores, United States - See on a map
Best Western Lighthouse Suites Inn - Welcome to the Best Western Lighthouse Suites Inn! The Best Western Lighthouse Suites Inn is ideally located in the center of Ocean Shores. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Escape to the shores and one of Washington state's most beautiful coastlines! This all-suites Washington state hotel offers beautiful ocean views and easy access to your beach getaway! Welcome to the Best Western Lighthouse Suites Inn in Ocean Shores, Washington, where every guest will enjoy convenient access to local shops, restaurants, the convention center, the Oyhut Wildlife Preserve and more. Try your hand at clam digging, horseback riding, storm watching or beach combing. Spend the day exploring the nearby Olympic rain forest or touring the Polson Railroad Museum. In a Festival mood? Beachcombers' Fun Fair, Razor Clam, Shoppin' at the Shores, Sand & Sawdust, Sun & Surf or Winter Fanta-Sea Festivals are a few famous festivals each year but the festival list is long! The Spectacular 4th of July fireworks celebration along the entire shore will leave you dazzled. We have pet-friendly dune or partial ocean-view rooms on the first floor only. Or create a romantic retreat in a full ocean view or Jacuzzi® room. Hear the roar of the ocean from your room. These spacious guest rooms come equipped with a mini refrigerator, microwave, single serve coffee maker, DIRECTV® with HBO® and complimentary in-room Wi-Fi. Complimentary continental breakfast is served daily from 7 a. m. to 10 a. m. The Best Western Lighthouse Suites Inn also features an indoor swimming pool, hot tub and a dry heat sauna area. We also have an exercise room and a business center area. The friendly, helpful staff at the Best Western Lighthouse Suites Inn is ready to help you create your memorable beach escape! The Pool Area is currently closed for an indefinite time frame due to ceiling/roofing damage. Thank you for your patience as we seek contractors for all repairs.

Best Western

Hotel Lighthouse Suites Inn




Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Indoor pool
    Indoor pool
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 1151 guest reviews
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Sleep Quality

"Worst customer service ever"

DavidB197969, Shelton, Washington 26/04/2022

The manager was the worst example of a manager I have ever seen. After arriving at the hotel and not having the room that we were promised, one would think you would at least hear the words sorry. Nope! Instead she told us how WE should know the difference between a deluxe room and a room with a jetted tub. She would not answer any questions we had nor did she find any reason to discount our rate or offer a discount in the future. I can handle that, where I lost it was having her follow us to the car and throw our receipt through the front window onto my lap after telling her I didn't want it. This is the worst Best Western I have ever been to and it was a very nice place until this past year.

"Beach View"

User 25/04/2022

We had a nice visit, and the staff and rooms were very pleasant. The view of the beach and ocean was very good as well as the short walk to the beach. The breakfast was fine, considering these times of Covid and the lady attendant was very nice. We knew the hotel was being remodeled and did plan on using the exercise room or pool.

"Everything's Broken at Best Western Lighthouse Suites Inn at Ocean Shores"

User 25/04/2022

The pool, hot tub, restaurant, are all closed or broken. Very likely other amenities listed on website are broken or unavailable as well. We had the 2-queen ocean front room and the Fireplace and Pull Out Sofa were both broken. The TV has very poor signal so a lot of difficulty connecting to channels and buffering when you are finally able to get a channel to work. Breakfast was a very unpleasant experience, we felt like we were being treated like we were in a homeless shelter or prison environment with extreme rationing of food. There were signs posted about 1-item food limits per person and were also told verbally. Note food quality is very low. I actually felt sorry for the other guests during the breakfast experience. The hotel is close to the beach, however it is also right next to JB's RV Park & Campground which I did not realize ahead of time. Guessing the staff has ongoing challenges with the alternative community clientele.

"A great stay"

paulhoneman, Leesburg, Florida 13/04/2022

This is a great location - right in the beach. The room was very large - and good amenities. As is the ‘new normal' a lot of places are needling a bit more staff - which is challenging in the service industry these days- so that the breakfast meal could be expanded- also to be able to reopen the restaurant.

"Perfect location and view with clean rooms"

Heather C, Gig Harbor, Washington 12/04/2022

We stayed for 2 nights and had a wonderful experience. The staff was welcoming, the room was clean (a tad outdated, but completely acceptable), and the breakfast options (hot and cold) were great! The view of the ocean from our balcony was nearly 180 degrees and was quite lovely! The mattress was comfy and there were plenty of pillows to choose from. Our room also had a microwave, fridge, dining area, and sofa sitting area. The restaurant and pool were still closed to due storm damage and they are actively working to correct the issue. We will be back!!

"Location Location location"

TRAVISNORBERG, Ephrata, Washington 11/04/2022

Great location for beach access and views, clean, comfortable and quiet rooms , pleasant and respectful staff, close to all amenities and services.The town of ocean shores itself isn't all its built up to be.

"Friendly staff"

teachertraveler44, Olympia, Washington 11/04/2022

I really enjoyed my stay at the hotel due to having such friendly staff that were kind and caring. The room was very clean and organized. The only recommendation I would have is the placement of the TV that was in the king room with balcony.

"Run down and poorly maintained"

flashbang2016, Arlington, Washington 03/04/2022

The continental breakfasts was so horrid, BW would better off not serving anything. This is do to ultra woke cv-19 safety protocols. The swimming pools are shut down because of these same protocols. They are charging full price.

Jamie Hansen, Owner at Best Western Lighthouse Suites Inn, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Face mask required after Washington state dropped the requirement."

Gordon C, Chehalis, Washington 27/03/2022

No room service, carry breakfast back to room in brown paper sack to eat in our room, no working pool or hot tub. Happy Anniversary to us. Not happy at all. Front desk people lied to us about sending emails outlining the problems. They did not. I called front desk before we arrived 3 or 4 times with no return calls.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. I'm sorry to hear that you feel your stay was not a happy one. I am a little confused however - I thought our website does indicate that the pool are is still closed so will have to check on this. Yes, the pool ceiling and roofing are damaged due to the Winter Storms - we have not lied to your or anyone. Just because a person does not see any damage, does not mean there is none; perhaps you didn't see in the pool area because it was blocked off so that people don't notice the damage to the room or pool. Our voice mail on the telephone does indicate we are closed Sunday (after 12noon) through Wednesday at 12noon so this is likely why you couldn't reach us. If we have a voice mail message left, we are always pretty good about getting back to people about any issue they have once we re-open on Wednesday (if we understand the message - we do get a few that are inaudible). Our records indicate that we did email you on 3/23 but could not reach you via telephone as the number we had on your reservation was not a valid telephone number. It had to be the correct email address as this same survey was sent to you with this email address, so I'm not sure why you would not have received it - it is a bit of a mystery (?). As far as the mask mandate - our owners have required everyone to continue to wear masks in our area as we are not yet away from the acute stage of the pandemic - our hotel deals with people from all over the country and we cannot ask everyone if they've been vaccinated so it's felt that we should still be a little cautious for a while. The Governor actually did state that business who wish to continue to require them can do so and that people should respect the request of any private business (yes, all Best Western hotels are independently owned and operated). So, we hope you understand our delimma as we try to move forward with caution. As far as the room service - we offer it every third day as part of Best Western's We Care Program but mention to all customers to let us know at the Front Desk if they need something as we will be happy to get it for them. There are seats in the breakfast room that are there for people to sit if they wish. We have not told anyone that I know of to "eat it in their room". We do have a breakfast that is amenable for taking to your room or staying if you wish. Thank you again for taking the time to complete the survey. We appreciate your recent visit and your loyalty to our brand.

"Great place to stay"

MtCrego, Adna, Washington 23/03/2022

Went clam digging over the weekend and decided to stay here (As we always do). Clam cleaning station outside. Right next to the beach. 10 min walk. Very friendly staff and close to town. Swimming pool, hot tub, and weight room still off limits! They claim Covid?? Breakfast sandwich and egg omelette very good! Make sure you tell the lady making them thanks!! Will stay here again without question.

"Great place to stay with doggies"

Kathleen B, Everett, United States 22/02/2022

We stayed here for 3 nights with our 28# Labradoodle. Our friends had the adjoining room next to us so that was really nice. We had a bottom floor room with a sliding glass door to take out pup out side. Lots of grassy areas to walk the dog at. It was close to the ocean. The room was large and long. Plenty of room to play ball with our pup. The bathroom was large. There was lots of storage. The bed was large(King) and comfy. Loved the separate living room space with the eclectic fireplace (even though ours did not work very well). The breakfast was good with lots of choices. It is old but still very clean and cozy. The staff was very sweet. We will defiantly stay here again.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you Kathleen!

"Great location"

jessmon6, Port Ludlow, Washington 21/02/2022

This hotel is in a great location and we had a beautiful view of the ocean. We knew the pool was going to be closed but it was still a bummer because the weather was lousy and it would have been a nice option. The room was specious and having a fridge and microwave was handy but the cleanliness left something to be desired.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you for your review. When you have a moment, can you please let us know what specific issues you had on the cleanliness? We have implemented special cleaning and sanitizing protocol and so I would like to hear specifics of what you may have experienced when you have a moment!

"My favorite Ocean Shores Hotel"

LISA C, AUBURN 19/02/2022

Have stayed here many times, but this was the first during COVID. I was unsure even if it would be worth it with no hot breakfast, pool, hot tub, or Lighthouse room. But it was! They did above the best they could, the Grab and Go breakfast was meager but the staff was cheerful and accommodating, check in and out was a breeze and the room was extraordinarily clean. Can't wait to come back post-COVID!

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thanks Lisa. We really appreciate your recognition of how hard it is to work so short-staffed and with COVID still going on! It's been on-going for a long time but we're in it for the duration! We really thank you!

"Great Little Getaway"

cindyba20011, Puyallup, Washington 11/02/2022

Great weekend getaway spot. We had a relaxing stay with an amazing view of the ocean. The friendly staff made our stay even better. I highly recommend this hotel for pleasure, business or just a night.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you Cindy. Our Front Desk staff is awesome and the housekeepers - I really have to give them credit! They work very hard during these COVID times with fewer of them than any time in their history (most have been here and stayed with us for years!).

"One night not long enough"

conic360, Burlington, Washington 09/02/2022

We stayed here one night because we added a day to our booked trip and our other hotel was not available. What a pleasant surprise! Its right on the beach at the quiet end of town. Our room was very clean and comfortsble. We were able to enjoy the sunset from our balcony. The staff gave us a warm welcome. We would definately stay here again.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
We thank you and look forward to welcoming you back again soon.

"Good place to stay with your dog"

dolphinoasis, Renton, Washington 06/02/2022

Stayed here for a couple of nights. They are very accommodating when you travel with a pet. Covid makes travel hard but they do there best during this time. Grab and go breakfast had good options. Will definitely stay here again.

"Very clean hotel and great stadd"

OnePoint8TGLS, Bellevue, Washington 24/01/2022

We stayed here for my birthday and were very satisfied with our stay. The hotel overall and our room were spotless. The room had a fireplace which kept us very warm and they even provided chairs for the balcony. Of course you can find cheaper hotels in the area but for the service we received and for how clean it was, we felt we received an excellent value. The front desk team is amazing and made us feel like VIPs.

"Ocean Please"

User 18/01/2022

A great place to stay, Close to the beach, Clean and comfortable rooms with great views. Friendly staff. Overall a very nice hotel that is well taken care of from top to bottom including the grounds. A+

"Best Western Ocean Shores has seen better days."

User 14/01/2022

We have stayed at this venue several times over the past 6 years, mostly to take advantage of razor clamming. We loved the clam cleaning station outside and the proximity to the beach. We have had several good experiences at this venue, but this last time wasn't pleasant at all. Let me say first that I understand the difficulties of operating a hospitality business during a pandemic. Staff shortages and restrictions on operations have hit every business, but it hit hospitality especially hard. I also want to say I owned and operated a hospitality venue for many years and have worked for decades in face-to-face customer service. I believe I understand the difficulty of customer service in hospitality in the current climate. I don't want to be unfair, but I was very unhappy at the value I received for this last stay at Best Western Ocean Shores. First, the booking: I'm a Rewards member, so when I inquire online I'm supposed to get the "best price." The price changed over the several days I logged in and seemed excessively high. When I finally convinced my wife that we should combine the hotel stay with a family visit to a nearby daughter on New Year's Day, I booked one night. Surprise! The booking defaulted to 2 nights and the price had gone up again! Yikes! I called the venue and was told there was a 2 night minimum for New Year's weekend and I couldn't change my reservation. We did, however, change the reservation by moving it to a day earlier, which made our family visit fit into the schedule with the Best Western demand. Check in: Hilarious lecture from the young lady checking us in about keeping quiet. She explained that we were staying in the "old section" and that noise carried to the adjacent rooms and those above. I was perplexed. My wife and I are both seniors and our party life has been at a low decibel level for decades. I still don't know what this was about. Bizarre! What wasn't working: Hot tub, pool, breakfast room, clam cleaning station, observation tower. The observation was closed "due to construction" two years ago when we stayed here. I'm sure it will be really nice when it reopens due to the years long engagement of the tradesmen who are restoring it. The clamming cleaning station was a real disappointment because it was so handy in our other visits. This time it was closed due to a broken faucet. The receptionist told us it was being fixed, but it wasn't. That's all folks! No room to complain further.

"Great place to relax"

Discover818504, Seattle, Washington 14/01/2022

Randomly picked this best Western due to proximity to beach. The staff were all very friendly and accommodating. Our room was clean and quiet. Breakfast was a version of takeaway but they offered choices. All staff were gracious and happy. We will definitely come back to this hotel over other choices at Ocean Shores.

"Clean and Friendly"

jenniferbJ840VT, Bay City, Oregon 21/12/2021

I had stayed here before a few years back. We got flooded out of our campsite and instead of finding a new camp we decided to stay in this hotel. The lobby and rooms are very clean. The building is a bit dingy, but interior is very nice. We had two queen beds and a separate seating area with a beach view. There were three of us and plenty of space for us to spread out. It was nice having the separate sitting area in the room so some people could sleep and others stay up.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello Jennifer - yes, we are quite roomy (all of our rooms are suites with seating area, bed area, microwave, mini-fridge and long wetbar counter! We're happy to see you had a great stay with us and we look forward to seeing you again soon.

"Song of the Coyotes."

Steve C, Toledo, Washington 14/12/2021

Nice clean Hotel. Very comfortable beds. Right on the beach so the views are very good. The desk clerk was great. I didnt catch her name but shes a pro. LOVE the fireplace! Perfect for rainy days! No a.c. unit. At least not that I could find, I sleep hot so I opened the sliding glass door which helped. Then the coyotes howling was an extra bonus, for me anyway, Mom didnt care so much for it. No question this is the place to stay in Ocean Shores.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you Steve! We appreciate your stay and happy to have you here. Things are a little tough with COVID watch right now, but we're glad you had a very good stay!

"Very satisfied"

User 13/11/2021

The room was very clean which is my #1 priority. The ocean front view was great and since it rained heavily both days it was perfect to enjoy the view and the sound of the waves from the warm room. The front desk staff were excellent - attentive and very friendly.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you Teresa!

"Fresh, clean and COVID conscious"

radryan, Anchorage, Alaska 09/11/2021

We've stayed at other hotels in Ocean Shores and this one rates the best with us. Rooms have an updated, fresh look to them. The staff are friendly, personable and accommodating. There was a breakfast in the morning that followed COVID protocols and additional worker who offered warm breakfast options. The only hiccup was the room key card had to be recoded for the next day. Highly recommend this hotel.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you - we appreciate your review and look forward to seeing you back again soon.

"Roomy and cozy"

CLMac694, Seattle, Washington 07/11/2021

This was our first stay at this hotel. We were surprised at the large size of our room. It was spacious and clean. It had a double vanity, as well as a kitchenette sink, microwave and fridge, a separate lounge and dining area with fireplace and a slider to the outside. The pillows were nice and plump. All the staff we interacted with were friendly and helpful.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you. We appreciate your kind comments about our staff! Yes, our rooms are oversize and give lots of space for everyone.

"Lighthouse ocean shores"

User 26/10/2021

Everything is clean and nice. Really wish you had some amenities that guests can use. Otherwise it's just go to your room and watch tv and sleep. No food no pool no hot tub. You don't get to actually stay and relax it's just a bed to sleep in

"Rock star staff!"

User 10/10/2021

The staff at this Best Western is awesome. Tammy and Cynthia are the best! The rooms are spacious, clean and very comfortable. It has walkable access the the beach. The only improvement to be made would be to reopen the attached restaurant. But there are plenty of eating choices very close by. We are going back in the summer!!!

"Location is what you pay for"

User 04/10/2021

Good location since it's right in the beach. I've been staying at this hotel for years but honestly this was probably my last time. I know a lot of things are out of their control with COVID restrictions, but in my opinion, beachfront or not, not worth it. I could pay a little bit less at an air b&b or something a few minutes off if the beach. No breakfast, pool closed, and building is in dire need of some updates.

"Wonderful Oceanfront Hotel"

Connie A, Mukilteo, Washington 28/09/2021

This property provides a quiet and clean experience, in walking distance to the beach and restaurants. Hotel is dog friendly, a must for us when we travel. The staff is warm and friendly, and we always leave looking forward to a return visit.

"This Hotel Is Dying"

aliisjh, Seattle, Washington 25/09/2021

They're just riding out the time they have left, not caring to fix anything, hire anyone, or perform any actual quality service, but rather just use covid as an excuse to underperform. No housekeeping, refused to give food at breakfast like we're in a slave camp.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Dear Mr. or Ms. Ali: I am sorry you feel the way you do - We DO care and not sure why you feel we're just riding time out? We have no intention of closing - perhaps you're thinking of another hotel here in town. I can assure you that we do not use COVID as an excuse - we do, however, follow Best Western's We Care Program for cleanliness and for breakfast choices an offer more foods when we can get them. Housekeeping is every third day in the room but when we call you ahead of time, we clearly go over all of these guidelines and tell you exactly what to expect when you are here!

"Great property!"

User 06/09/2021

Clean rooms and great, helpful staff! We have stayed here before and will again. Rooms were clean. large and ours had a great ocean view with balcony. Only negative was amenities were unavoidably closed due to covid. Prepacked breakfasts were provided to all. Beach was easily accessible.

"Great location, wonderful staff!"

KMAbbott, Kirkland, Washington 06/09/2021

A beach property is always challenging to maintain, and the pandemic has no doubt complicated revenue streams and staffing numbers, but none of these factors detracted from the fact that the staff at this location is really world-class: from the manager Suzanne, Cynthia & Tammy at the front desk, to the housekeepers that do a great job (in between stays only), this "closest to to the beach" location, with wonderful views of the beach area and ocean waves is a great choice. The building and grounds are a bit worn on the exterior (again, ocean air is tough on buildings), and my room needed some paint and an upgrade to the sofa and chairs (I dropped 1 star overall due to this), BUT, my room (3rd floor ocean view) was wonderful otherwise with a tremendous view of deer during the twilight hours, and beach and ocean waves (direct pedestrian and vehicle access is next to the hotel). My room had a nice little fridge/freezer, Keurig coffee machine, microwave and wet bar. The King bed was very comfortable and seemed new, the flat screen Direct TV provided dozens of channels for every viewer preference, the faux fireplace was a nice touch, and I appreciated a dining table and chairs along with a very comfortable ergo desk chair and work area. The shower was great with good pressure, and along with the full bath, was a nice separate sink area. Plenty of free, safe parking. The usual nice hot breakfast is replaced by bags to go due to the pandemic, and the pool and gym are closed due to the pandemic. Bottom line, this property is a great value for money, a tremendous location for ocean views, quiet though convenient location to restaurants/shopping, but really world-class is the staff...particularly Cynthia, Tammy and Suzanne...these folks are wonderful and made my desire for a quiet get-away just perfect!

"Family Trip"

portiz253, Tacoma, Washington 02/09/2021

The Hotel is right on the beach. Sliding door opens to breathe in the ocean. The restaurant was closed. Beds, pillows were comfy. Has fridge, microwave, couch/pull out. My son was able to plug in his PS5 directly into the TV bonus for him!

"Great Place for Anniversary Stay"

921becca, Oak Harbor, Washington 30/08/2021

We had a wonderful stay celebrating our anniversary. We booked a king whirlpool suite with ocean view and it was fantastic. This hotel is doing a excellent job of making guests feel safe during this pandemic with excellent cleaning standards and safety protocols. The service is five stars without question. Cynthia was incredibly helpful throughout our stay and was very accommodating when we decided to stay a couple of extra days despite only making a reservation for three. Suzanne was stellar and incredibly helpful with getting us breakfast even though it was very busy especially on the weekends. The view was beautiful from our room. Keep a lookout for the dear in the brush and the pelicans on the beach.

"My stay"

N3176SEjudys, Auburn, United States 20/08/2021

Best Western is a excellant place to stay. Cindy at Ocean Shores Best Western is excellant in handling all questions, concerns,or worrys are handled . Tammy one of the front desk people was also good. The rooms were clean ,neat, and fresh feeling.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you very much Judy! We really appreciate your review!

"Great one night stay while traveling the coast"

Aliengirl702, Las Vegas, Nevada 09/08/2021

Traveling down the coast pretty much without a plan. Called a few hours ahead and asked for a room overlooking the ocean. The room was amazing, the beds were super comfortable and the staff was so friendly. A little pricy but a room with a balcony where you can sit and watch the tide roll in is going to be. It's not RIGHT on the beach but the walk down is nice and we met some nice people along the way.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you - we're glad you enjoyed your stay. We are the closest to the beach and glad you made friends along the way!

"Papa & Bots Road Trip 2021"

User 06/08/2021

Facilities closed (Restaurant, Pool, Spa) in the name of COVID but, two other BW we patronized on this trip were fully open, no masks required, just keep a safe distance ... so, I conclude that this franchise property is purposefully minimizing costs to maximize profits, charging the same or higher room rates with less service and facilities maintenance and operations provided.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello - we are not purposely minimizing costs to maximize profits!!! Due to the very high, recent outbreak in our area of COVID 19 Variant (yes, it did get out to us quickly!), we have maintained the pool area closure for the safety and welfare of ALL of our customers and staff. We are NOT the only facility to do this! Many people in our area have NOT been vaccinated, so we are opting to stay safe. Other hotels here are doing this as well as our We Care Program where we sanitize the guest rooms with our electrostatic sprayer. We DO NOT charge the same or higher rates for the rooms --- even though these amenities are given at no cost to our customers, we have been charging a little less than some of our competitors in the area. And by the way .... the restaurant did not belong to our business (it was a separate business entity) and closed long before the pandemic started! It has been closed for almost 4 years now.


rosemeg192, Gold Bar, Washington 02/08/2021

This Best Western is awesome! Wonderful staff that is helpful, very fun decor that matches the destination, and very clean and comfortable rooms. This is hotel is the place I choose when I go to Ocean Shores.

"Spend your money elsewhere"

User 19/07/2021

I will never stay at this best western again the decor looked like it hadn't been updated since the 90's they claimed the pool had been shut down due to maintenance issues and apparently had been broken for weeks, in the middle of travel season. Was required to wear my mask even though I'm vaccinated and the state of Washington had lifted its mask mandate for vaccinated people. When asked about I was told this is a private owner and they can do whatever they want. Also I don't know why Best Western would ever partner with someone who behaves like a child you can tell the immaturity of the owner just by their responses to customers on google. I paid way too much for a room that smelled like mold was growing somewhere and that was way to uncomfortable. And the fact that the pool and sauna were closed as well as the observation tower they would have offered a discount on the room but no nothing of the sort. Do not stay here.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Dear Jeremy: I am so sorry you were disappointed - we are doing the same breakfast menu as many of our counterparts (actually offering more items!) are doing. I am so sorry you feel our Owners are being childish - they are physicians and require the mask due to the recent outbreak of the COVID Variant and the lack of vaccinated people in our area - in fact, Grays Harbor county now has the highest per capita infection in our state and it is known that vaccinated people can still spread this awful virus to those that are not vaccinated. We also have not been charging the high rates our competitors in the area have charged due to the amenities being open (although there is no charge for these free amenities!), so this is comparable to a discounted room rate. As we follow the We Care Program with Best Western, we do feel the rooms are clean and we use an electrostatic sprayer between stays for disinfecting. Again, thank you for your stay - we appreciate your loyalty to our brand. Suzanne Frazier, GM

"I do not recommend this hotel"

IDEmily, Tacoma, Washington 15/07/2021

1. The room looked just like the pictures and I had no specific issue with it. 2. Location is on the north end of the beach where the horses are kept for on the beach riding. Generally it's a nice, quiet area. A little far for walking to restaurants, but if you want seclusion, fine. 3. Overall hotel- I got treated like a second class citizen for booking through The "balcony" on the room is a joke. Basically it's a back door into a blackberry patch. I didn't feel particularly secure with the locking on it. It's also a little weird that there were numerous exterior doors, but everyone had to re-enter through the lobby, but they didn't check for ID/room key. I walked by the front desk several times on day 1 since I was walking my dog. Every single time the reception person was on the phone. The breakfast was a choice of banana, apple, cereal, and some yogurt. As someone who has stayed in this chain multiple times, I was really looking forward to having eggs for breakfast. They did have two hot food options you could specifically request- pancakes and sandwiches. The sandwich was a frozen sausage, egg, and cheese biscuit in individual serving shrink wrap. The pool and sauna are closed, but they were clear about that at the time of booking. So, why 1 star? I woke up COVERED in hives at 2 am. I don't know what they wash their sheets in, but I am clearly really allergic to it. I went down to the front desk at 4:30 am, returned from my walk just before 6, and came back again when breakfast opened at 7 to try and get some help. The first three times, there was no one at the desk and a sign that said "helping someone back soon". At 7 am, the gentleman at the desk said I needed to talk to the people coming on shift in order to get service. I left to finish packing out my room and came back to cancel the balance of my trip. They refused to refund me (saying I had to go through They acted like I was being unreasonable when I asked for the pet fee back for the night I wasn't staying. Overall, I thought the service here was abysmal, and obviously given the fact that I literally broke out from the sheets, I will not stay here again.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
We are so sorry you did not enjoy your stay! We are a little limited in staffing right now but we do have staffing here. We are sorry you also feel like you were discriminated against because you booked with Although it is true we cannot refund or do anything with their bookings (it is an agreement with Best Western and Expedia - their mother company), I did have our Front Desk Agent refund your pet fee since we do take payment here for that part of your reservation. We are offering our Grab & Go breakfast currently and do not offer our full breakfast buffet at this time for the welfare of ALL of our guests and staff. We are keeping in line with some of the properties here in Ocean Shores by our COVID polices and do stand behind them. Not all properties are following as strictly as some of us do. We are sorry to hear you won't stay here again.

"Ocean view"

caz135b, Sacramento, California 14/05/2021

This hotel was right by a beach and very clean. The rooms are kept in outstanding condition as is the lobby. The staff is exceptional, very personable and professional. The breakfast was adequate with lots of items to choose from. Some require taking to the room and microwaving them. Only thing that would make the stay even better is a hot breakfast. I definitely would stay here again.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you very much! We would love to go back to the pre-COVID breakfast (at least in a reasonable modified form!), but it is still a ways off! But we are working on getting staffing to help accommodate your request!

"Outstanding Stay at Ocean Shores with an ocean view and balcony."

John O, Oak Harbor, Washington 01/05/2021

We had an outstanding stay at Ocean Shores. It was our first trip since 2019. We looked at many options including renting a condo. The Best Western was outstanding. We had a spacious room, an ocean view with a balcony, we were as close as you can stay to the ocean, and the staff were outstanding and supportive. I highly recommend staying at the Best Western at Ocean Shores.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
We really appreciate your review John. I'm delighted to see you had an outstanding stay.

"Book this Best Western!"

921becca, Oak Harbor, Washington 26/04/2021

Wonderful front desk staff! We arrived late due to poor weather conditions and the staff were great about a late check in. The night clerk was incredibly friendly and efficient. In the morning we were given a late checkout which we very much appreciated. Our room was Clean and Comfortable. We had a wonderful view to wake up to. This is one of the Best Best Westerns that we have stayed at.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you very much!

"Stay at Ocean Shores"

irwalker58, Federal Way, Washington 21/03/2021

Lack of heat in the room was an issue for us. Staff was friendly and curious. We were offered complimentary continental breakfast by a very nice hostess. We didn't have a reservations so we paid a premium compared to booking online.

"Nothing here to do!"

matthew911343, Spanaway 10/03/2021

No Maid service, nothing to do here and they charged a high price and when I booked I was not sure if I would stay an additional night, so when i arrived and had decided to stay the additional night I was advised that the hotel is closed Sunday, Monday, Tuesday??? What really? Had to go to another area hotel for my third nights stay. I know with Covid things are tough, and I'm sure this establishment is struggling, but don't tall me I can stay when I cant. The pool and hot tub were out of service but they did not tell me when i called directly to this hotel and booked.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello Mr. Holm: We are very sorry you were unhappy but I do have notes in your file that you were told about our COVID changes a couple of times before you checked in (we call everyone ahead of time and speak to them directly or leave a detailed message plus we email this information out on our confirmation notices), as well as when you were checking in. Yes, we are currently closed 2-3 nights a week (depending upon the week) because we have been unable to get up to staffing requirements needed once all hotels in Ocean Shores were closed by our local government for two months. We wish to be able to provide service for those who are here vs. just having an untrained body to man our front desk - for the safety and welfare of all of our guests and staff members!

"Winter at the beach"

tobybelcher07, Mossyrock, Washington 26/02/2021

It was Sarah and my six month anniversary of being married. Spur of the moment I decided to take her to ocean shores Saturday morning. When we arrived at the hotel the clerk checked us in. She was very nice. We had a great evening. Sliding glass door opened to a little grassy area for our dog. The Lighthouse hotel was very nice! Breakfast great! People were great!!

"Perfect Anniversary Getaway! (Thanks Brandie!)"

User 31/01/2021

We stayed here for our anniversary weekend after originally arriving at the Days Inn and cancelling because it was not what we expected. We were desperate for a place to stay when we found this hotel and Brandie at the front desk quickly helped us set up a reservation for the weekend! Our room had a view of the ocean, the king bed was so comfortable, the entire space was clean and cozy, and they're still serving complimentary grab and go breakfast in a COVID safe manner. Brandie was there for whatever we needed, from restaurant recommendations, directions, extra blankets, toothbrushes etc. She was fantastic, as was our entire stay! We will be back!

"Great stay with dog"

User 15/12/2020

Very friendly staff. Great location for beach access. Very large room, which was helpful as we travel with a large dog. Slept really well and appreciated the 12:00 (noon) check out time. Only stayed one night but would return for a longer trip.

"Good Value"

static0123, Port Orchard, Washington 29/10/2020

The stay at this hotel was fine. There is a lot of complaining about the COVID accommodations, but they were prominently explained when I made the reservation, as well as when I checked in. If you travel at all you should expect less amenities. I don't understand why folks expected a full-service hotel during the pandemic. It is a good property and functions well under the circumstances.

"Glad we came."

KAYCEE1151, YAKIMA,WA 10/09/2020

The staff is friendly. The check in was easy. We ended up only staying one night because our granddaughter became ill. Because of Covid there is only a grab and go for breakfast, but the bag gave us an apple, danish, granola bar and a water. You could help yourself to coffee and juice. Because of Covid the pool and restaurant is closed. The housekeeping leaves a lot to be desired. There was a playing card left on the floor from a prior guest. We checked out around 5 the next day but had been planning to stay the night, but the maid hadn't been to our room to pick up towels, make the beds or fill up supplies.


User 31/08/2020

When I booked this room, I booked it for the pool so my kids could swim. I also booked it thinking we'd get hot breakfast and save us a stop before going on our adventures for the day. No where does the website say pool is closed due to covid, or we give bag breakfast with nothing kid friendly. Very disappointed considering I could of paid half the price elsewhere. And got what I wanted!

"Glad we came"

MRMRSPIP, Minneapolis 18/08/2020

We were able to book a last minute room here last week in order to take advantage of the great weather. Based on the very mixed reviews, we strongly considered not coming but ultimately decided we'd enjoy the beach regardless. So I had to write a review to say how glad we were we came. The room was clean and not at all rundown or dated as stated in some other reviews. We had a corner ocean view room, and the balcony was a direct view of the beach, with plenty of room for two people to sit and enjoy. Location is excellent - right on the access road to walk or drive on to the beach. Covid procedures are as others have said (no housekeeping during stay, grab & go cold breakfast only, pool/hot tub closed) so you'll need to evaluate for yourself the price you're paying given those. For us, particularly at the last minute on a summer weekend, the value equation still worked.

"Glad I was only there for one night"

User 17/08/2020

The hotel itself is fine. The staff is friendly and helpful. Other guests are awful. The folks above us allowed their children to run nonstop late into the night. The folks next to us smoked on their patio and smoke stink invaded our room. Hated staying here and probably never will again.

"Covid hotel days"

missdretta, Lakewood, Washington 06/08/2020

Quiet, clean. No housekeeping until after you check out to avoid cross contamination, but you can request towels. Breakfast is one sack for two people with a pastry, some sort of granola bar, two apples and two small waters. Beach is walking distance with a camping area directly across the street from the hotel. Rooms look more like partial ocean views because of the direction the hotel sits.


Brneyes83, Tacoma, Washington 03/08/2020

Bed was rock hard, lack of sleep, back pain, breakfast wasn't worth the effort, I get it covid cut back but really!? I stay at another Best Western had way better options. Most TV channels did not work.

"Difficult to rate during Covid but they could do better"

Fred S, Kent, Washington, Usa 22/07/2020

I hesitate to rate a hotel during this pandemic but I felt Best Western could have done more to make the visit pleasant. The hotel and room were clean but the breakfast offering was ridiculous. The gave us a bag with a cheap snack type bar, an apple and a bottle of water! And we weren't warned there would be no room cleaning so we had to call for towels, coffee, soap. The did bring it up quickly. I think we paid full price but of course couldn't use the pool, hot tub etc.

"Never Again"

User 09/06/2020

Clogged toilet, pot smoking next door wafting into our room, stale danish for breakfast, no water pressure, shower would not turn off, no temp adjustment in room, noise all night, banging doors and yelling next door. Mattress not worth the materials to make it. It was so bad my back was in pain all weekend because of it. I had to use the sofa cushions on the bed the second night to get any sleep at all. It was still over the top terrible.

"Looking forward to going back."

larinnferrier, Elma, Washington 06/06/2020

Skylar and crew are the best!! We stay there several times a year. They always remember us . Friendly, kind , and always helpful. Answer any questions and tips on new places to visit in ocean shores. It's always clean!!!

"Great for a vacay"

User 18/02/2020

Great hotel and friendly staff for a vacation. Breakfast was decent and your typical free breakfast. Gym needs a lot of updates, even though it is a vacation. And would love to have a restaurant on site.

"Worst stay ever."

petersathredvm, Buckley, Washington 18/02/2020

There was a hole in the floor of the tub. Reported it to staff. No other rooms were available. We received a rubber mat to cover the hole. Using the shower or taking a bath left the floor covered in water. There was very little hot water. The pool was cloudy. The outside door key lock was not functional. The "hot breakfast of sausage and eggs was cold.

"Horrible Service"

User 17/02/2020

My boyfriend called to make a reservation. He asked for a room with a view. We got to the hotel, his card was charged but the room disappeared. They spent 20 minutes or more trying to fix it and came back. They gave us a crappy room. Partial view. 2 queen beds for our romantic weekend. Could not use the deck. Lighthouse out of service at the lighthouse inn. Water was brown. We did complain. They did nothing to make it better. The guy last night was a real jerk. The gal this morning was nice but really? We get a choice where we stay. This will not be it again. No attempt to make it right. My boyfriend was really mad. I tend to go with the flow but put a huge damper on things.

"Mid-week getaway"

Elizabeth A, Woodinville, United States 17/01/2020

Our traditional January mini-vacation to the ocean. This time we scheduled during a winter storm - snow, rain, and high winds. What a great view of the ocean from our third story window - with the fireplace going!

"Great Stay at a Great Location"

ldelong2020, Hoquiam, Washington 02/01/2020

If you want a wonderful view with all the amenities close to the beach with beach access, balconies, Lighthouse for viewing, pet friendly, close to entertainment, fine dining and great staff, this is your pick!

"great ocean view"

User 02/12/2019

loved that it was right on the ocean. rooms a little dated. staff was helpful and nice. didn't like the lay out of the room where the bathroom/sink area is what you walk into. didn't like that had to leave the bathroom to do hair and make up which I normally do partially dressed and this is where the front door opens into.

"Great Location Priced Right"

djkronjr, Ferndale, Washington 05/11/2019

The hotel is right near the beach (a short 2 minute walk). Very well maintained, good hot breakfast and wonderful staff. The only thing that was a little inconvenient was there was no restaurant that was in walking distance, which is by no means the hotels fault. Great spot for the price

"Perfect weekend getaway"

onemoebrd, Maple Valley, Washington 04/11/2019

Decided to take a spur of the moment trip to the beach and treat ourselves to an ocean front room. Best Western was an awesome choice. Clean comfortable rooms. Incredibly friendly and helpful staff. Will be back for sure!!

"Excellent place to relax and enjoy the ocean"

philipcB366TH, Poulsbo, United States 03/11/2019

We enjoyed our stay at the Best Western Lighthouse Suites Inn.... The staff was excellent, the rooms fresh and nice, and it is situated right on the ocean..... which makes a short walk to the beach. We will return again to this motel...

"Not the best Best Western!"

User 02/11/2019

The ocean shores best western is one of the worst best westerns I have stayed in which is surprising for a resort town. This is the 3rd time I've stayed here for work and the worst. There was an odor of maybe a dog on all the furniture that seemed to be sprayed with a ton of febreeze. I don't have a pet so if I was given a pet room on the bottom floor, that's unacceptable. Everything is old and outdated with stains on the furniture. They should really look into really renovating and updating this location. Not happy with this stay.

"Wonderful View"

User 28/10/2019

Hotel was wonderful. Staff, food, hot tub all great. Will be staying here on a regular basis. Enjoyed all of it. Patio was great, fireplace kept it warm, all was very good. Breakfast was fresh and hot.

"Excellent Stay in Best Hotel in Ocean Shores!!"

User 27/10/2019

This hotel is changing slowly over the last few years and it is looking better and better. Staff is ALWAYS friendly - forgot my toothbrush and they gave me one - anything I needed, they responded promptly to it even when they were busy. Rooms (and bathrooms) are more spacious than most. WiFi & breakfast are included - other beachy locations I've been to in California charge extra and Las Vegas charges resort fees - but that's all in the room cost here. GREAT views of the ocean (room overlooked the water directly). My husband and I will come back here when in the area again.

"Very Large, Comfortable Room"

rad360, Stanwood, Washington 26/10/2019

The room we stayed in was larger than some apartments that I've been in. The room was reasonably clean, the internet was quite fast and the building was quiet. I was a bit concerned by the water leaking into the hallways on the second and third floors, there was stormy weather at the time, but it was not normal to see leaks of this nature. It looks like the tub/shower and toilet were recently upgraded and the carpet appeared to be fairly new as well. Nice to see the upgrades. The front desk agent was very helpful and even offered an hand drawn map of the area highlighting restaurants and businesses of interest. The internet in this room was faster than expected, Thank You

"Wonderful ocean views"

User 23/10/2019

The views are spectacular. The rooms are ok, nothing special. Don't believe everything on their website, there are no where near 100+ channels on the television. Most of them are shopping networks or junk channels. If you want anything but local channels you are going to pay. The check-in was ok, one person started the process but she said she was off work and yelled at someone else to finish. I know I am nitpicking but in the off season when it gets dark early it would be nice to cuddle up and watch a movie that didn't cost extra.

"Great Stay!"

User 22/10/2019

Great rates even though it was off season. Very enjoyable. Clean friendly convenient. Great breakfast. everything in the room worked perfectly! Was very quiet during this off season stay. Staff is very friendly and helpful. Close to the beach which is amazing. Look forward to coming back!

""Best"....... Ocean Views, Staff and Breakfast"

comfortnurse, Ohio 22/10/2019

When we booked this hotel based on it's location, they encouraged us to see the room first and were very quick to answer very question. We loved the view and sound of the ocean. The breakfast was exceptional with scrambled eggs soft and tasty instead of the usual dry, hard eggs from a steam table. The reception staff were all friendly and had many suggestions for activities and meals. Would go back here in a flash!

"F U L L O C E A N V I E W"

DoloresJacoby, West Palm Beach, Florida 22/10/2019

My second stay this year at this lovely establishment was even better. Cynthia at checkin was so helpful and accommodating. The room was beautiful with a terrace, outdoor chairs and a full ocean view. I loved the marble bathroom with s bathtub and very comfortable linens, bedding and Serta mattresses. The room also has a fireplace and a kitchenette. Breakfast included, pool, hot tub, jacuzzi and gym on site. The restaurant on premises has closed. I look forward to staying again. A rude guest was so disruptively loud but upon calling the front desk, they shut the noise down immediately. Thank you management! It's good to have a noise ordinance enforced. The sunset and dune views are magnificent. There's an access road at the north side of the hotel to the sea which you can walk or drive. I experienced the most beautiful views of the sea.

"B/W Lighthouse Inn - Ocean Shores"

User 02/10/2019

One of the nicest hotels on the beach. Easy access to the ocean either walking or driving. Friendly helpful staff. Only downside was Friday nights stay was approx $100 more than Thursday night. Would definitely stay there again..just not on a weekend.

"Thank you for a wonderful stay"

troy h, Sandpoint, Idaho 01/10/2019

I read quite a few of the reviews before staying and was a little apprehensive about some of them . We h ad a great room with a beautiful view. Staff was very friendly and pleasant. Room was very clean and well appointed. View from room balcony was stellar. We didn't use pool or hot tub but we did partake in in the cont. breakfast which was typical of most Best Westerns being a little lacking in variety. Only negative thing if you could call it that was although the sofa sleeper was clean, it was defiantly wore out and sagged. Other than that it was an enjoyable visit to Ocean Shores. We def will be back

"Nice view of the ocean"

dhermeling, Entiat, Washington 30/09/2019

Nice rooms, fairly well kept. Very nice view of the ocean. Would have been better if the attached restaurant/bar was open for business. Breakfast bar can use some improvement. The sausage links were old, smelled sour.

"Pet friendly rooms are perfect!"

CALIFORNIAKAYKAY, Lakewood, Washington 30/09/2019

Nice pet area. Convenient exterior door for dog potty breaks. Whirlpool tubs AMAZING, but would be nice if hotel had Epson salts available for tub. Location is spot on.VERY clean inside and out. Whirlpool tubs could use some safety bars is the only negative comment we have.

"Beachfront in Ocean Shores"

sirap03, Canada 25/09/2019

Great location, unobstructed view of the Beach. Breakfast included but no other services so need to drive into main part of town. We last stayed in 2011 and rooms have gotten a bit tired looking. Really appreciate having a fridge in the room

"Fabulous Hotel!"

User 23/09/2019

Beautiful room overlooking the beach with fireplace and patio views! Super clean and modern too! Staff was so friendly and caring! Huge pool too! Morning continental breakfast had so many hot choices and was delicious! Caring staff made sure all was hot and fresh and took such good care of the guests there! Would highly recommend and will come to stay there again and again!

"Our favorite hotel has become over priced and bad service "

tac0matraveler, Tacoma, Washington 11/09/2019

First, there is new front desk staff who seem to just want to argue with you and not be helpful. Mary who still works the front desk may not always be able to get you what you want but at least makes an effort unlike the staff we dealt with. I understand the hotel cannot guarantee rooms but you would think when a diamond level guest makes reservations 30 days ahead of time they would try to work something or make some options instead of just arguing. Also the rooms are simply becoming dated again. The hotel went though a partial revamp a few years ago but hasn't finished. The couch in our room was sagging and uncomfortable. We also heard multiple people in the lobby complaining about the same thing. The room has a temperature gauge but the room was very hot when we were there. The unhelpful front desk person suggested we leave the screen door open which is not helpful when you are the first floor. While it provides great beach access this place has become overpriced on what it is and our experience really soured is on Oceanth Shores.

"Best relaxing hotel"

User 07/09/2019

We stayed in this Hotel while returning form a road trip from Olympic national park to Portland city.Rooms are very comfortable and neat and clean.Service is excellent and quick.We had late check-in due long travel.Upon arrival we had a very cordial and wram reception. We had a great fun at pool.


Sockeyesitter, Seattle, Washington 05/09/2019

This is a fairly rundown hotel with furniture so dirty and old I would not sit on the couch. There was no air conditioning but the staff told me to turn on the fan and open the sliding glass door to get the breeze to cool down the room. There was no screen door so our room was filled with bugs by the end of the evening. When I sent the hotel a review, their response was that I should have contacted the front desk to see if they had a screen door in storage. One, I would assume if there we extra screen doors, one would have already been installed. Two, there shouldn't be a scenario where there isn't a screen door. I will never stay here again.

"Will not be back"

hutch42888, Spokane, Washington 03/09/2019

For the price I paid I expected a lot more from this location. Other hotel guests were very loud and kept our family up till past 2. The staff did nothing to fix the problem, even though it was going on at 11


Syed M, Staten Island 25/08/2019

Enjoyed our stay; The location is good and the rooms are clean. Hotel staff is professional and courteous. They should consider adding more items to the breakfast. The signs for the fitness center could be more clear.

"Relaxing Stay"

User 18/08/2019

We celebrated our anniversary and our stay was great! The hotel was clean and orderly. The staff was friendly and helpful and courteous! The breakfast was good the room was clean and ready for us. Highly recommended this spot!

"Ok for the Ocean"

User 16/08/2019

Decent hotel, but I don't feel I got my money's worth. Tub/shower was slow to drain, so you had to shower quickly despite being in vacation mode. There was a thermostat, but my only options were heat or off. Staff was pleasantly nice and room had a partial view of the ocean. Breakfast was great, but there was not enough seating and we ate in the entryway. Great location on the beach and I appreciate the exit signs being properly located at ground level.

"Smoke and Dust"

Jon P, Yakima, Washington 16/08/2019

The smoke from the adjacent campground and the constant blowing dust from the dirt road beach access made it impossible to keep the balcony door open during the night. As there is no AC in the room this lead to two very warm nights without sleep. Cancelled the third night of planned stay and moved on.


Navigate802643, WA, USA 13/08/2019

This is what we look for when we go to the ocean: kites, sandcastles, hightide walks, beachcombing driftwood. The town has everything we need to keep busy, stay well and look forward to our next vacation here.

"Not worth the price"

User 08/08/2019

Terrible rooms. The rooms were so hot we had to have doors open to cool off but our room filled up with smoke from near by fires. Super noise people above us and when we told the front desk they were like whatever.

"Great ocean views"

User 07/08/2019

My family of 5 stayed here for 5 nights. The room and hotel were very clean. Nice indoor pool area, and good breakfast every day. We had a great view of the ocean from the 3rd floor. One of the best parts of this place is that it feels secluded from the rest of the town, even though it's only an 1/8 of a mile away.

"Family fun at the Beach"

DiannaM010, Lakewood 06/08/2019

Hotel is located right next to the beach. It has a indoor pool and complimentary breakfast. It also has a small gym to get your workouts in while on Vacation. They have rooms with a ocean view .Certain time of the yr there horses you can ride up and down the beach with a guide. Less than two hr drive from Tacoma with no traffic. The town has cute little shops you can buy souvenirs from among other things . Plenty of places to eat at as well.It's always a fun time at the Beach!

"Did not get proper sleep"

User 05/08/2019

We stayed at this hotel for one night. My husband, our two kids (5 and 8) and I. We booked a ocean front room. During check in, I was told that the hotel has strict policy about 9 pm to 9 am being quiet time. Also we were given a second floor room because all the higher floor rooms of this type were already booked. The check in process was fine. The problem started when we got back to the room and put our kids to bed around 9:30 pm. We started hearing walking/creaking noises from the room above. This sounds turned into children running and jumping. Having children of my own I was trying to empathize with the people above us but at 10:30 pm my kids started complaining about how they cannot sleep, so I called the front desk to complain. The noise continued so I had to call again and things became quiet. At 6:50 am the noise started again, we were all extremely tired since we have been traveling for 9 days and this was our last night in WA, so this made me extremely frustrated. So here is why I am writing this review. Know that this hotel has very thin floor insulation. The front desk has no way of properly enforcing the quiet time rule. The front desk started to show their irritation since I complained multiple times. If a parent reading this is considering staying at this hotel, please consider the people below you. We stayed at 6 different properties during our trip and this property was the worst. The room was large but outdated. The ocean was not super close there was a green area before the ocean. The breakfast was passable. The front desk was not very helpful. The showerhead did not work properly. So overall I would not book a room at this place again and would not recommend this property to any of my friends. Thank you for reading.

"Beach stay"

User 05/08/2019

This hotel is very close to the beach, you can walk to the beach it's very close. Watch the sunset every night on the ocean side. The room is very large, some issues with older amenities. The sleeper sofa wasn't comfortable as a sofa so I can't imagine sleeping in it. There is no air conditioning but a ceiling fan it was ok. There are lots of channels on the TV.

"A ride along the beach."

User 31/07/2019

The highlight of the trip was the horse rides along the beach, twice. It's hard to explain in this short review but I am certain that this was a devine appointment for me. God used those rides I feel for me to take a step closer to Him and my service to Him. And I owe a thanks to 'Trigger' my horse I got to ride both times. I took the second ride only to do as my mom had sudjested and get a picture or two of me on the horse. I did. The horse keeper took four pictures at my request to take several. I later looked at the pictures and looking at the horses face, it's like God spoke to me through 'Triggers' gaze saying: 'There's work for you to do for me, now.' It might have been because I was told that the horse was about 30 years old, apparently pretty old for a horse. Or that they ride the beaches 'every' day. So a bit of a 'work horse' to say the least. But even that bit of info. doesn't really explain the impact that those pictures have had on me. I thank God for His grace with me and involving me with His plans. Praise God! Don W.

"Good for price- could use some sprucing up"

User 25/07/2019

The location is great! Right near the entrance to the beach, quiet, etc. The only suggestion I would make is that they install hooks in the room to accommodate wet towels brought in from a day at the beach. We had no soap for hand washing, which was a slight annoyance with 4 kids, and had to request bedding & towels enough to accommodate the amount of people we outlined at the time of reservation.

"Great View of Ocean"

ggwbikemt, Glasgow, Montana 23/07/2019

We had a 4th floor balcony room which provided an excellent view of the Pacific Ocean. Room was large and clean. The beds were nice and comfortable. The only thing to note is that the hotel does not have air conditioning which with afternoon sun may result in a hot room especially if one is unlucky enough to show up during a heat wave which is rare on the Pacific Coast.

"Nice stay"

User 22/07/2019

Stayed here for 2 nights with spouse and 4 kids. Room was clean and no major issues. Slightly outdated, but overall a pleasant experience. Jen (not sure if that's the correct spelling) at the front desk was super friendly and helpful when we needed extra supplies or recommendations on dinner. Breakfast at the hotel was decent with more than just muffins and cereal. Biggest complaint would be no AC in the rooms, but leaving the balcony door open and the ceiling fan going and it wasn't really an issue.

"Overall a good night sleep"

gmucat, Seattle, Washington 13/07/2019

Excellent room and comfortable bed. I wish we had the ability to turn on the faux fireplace. No AC, but with the patio door open to the cool ocean breeze and room fan... the room was comfortable. Breakfast was good, if you don't mind carbloading. The pool was comfortably warm. The hot tub was hot! And the sauna was relaxing.


suzy0048, Grimes, Iowa 04/07/2019

We stayed here during the last week of June 2019 for two nights. We had an ocean view room and it was great! You can't stay any closer to the ocean. We had two queen beds which were comfortable, but pillows were not supportive. What I really liked was the room had a sitting area right next to the sliding glass door with two chairs, a table, a sofa (not a sleeper), a coffee table and a little kitchen area with a mini fridge. It also has a little deck with two chairs that are stored in the closet. I liked it!

"Fun family oriented place to sleep. "

Travelmastercurry, Marysville, Washington 03/07/2019

We went down for the saw and sand festival and assumed parking would be a nightmare prices would be insane and service would be tragic at best. We were wrong! We found a bright clean room that was not exactly what we had expected but still a very nice place to spend the night. It's moments from the beach which was a huge draw for us. The pool while we didn't use it looked clean and well kept. The little known secret of there's is there coffee I would love to know what brand and brew they use it's delicious! The breakfast bar is one of the more well rounded bars I have seen. I would highly recommend staying at this establishment.

"Family vacation"

Pioneer31369351363, East Wenatchee, Washington 23/06/2019

This was our second year of vacationing in Ocean Shores staying at the Best Western. This time around were were not as happy, there were 6 of us and relied on the sofa bed couch to sleep on but the mattress was so thin all you could feel was the bars. We ended up having to sleep on the floor. Jennifer at the front desk was very friendly and assisted us in checking out a day early and refunded our last night. We paid $222 per night to have to sleep on the floor which was a complete bummer for our family vacation. Next year we will be going somewhere else. Overall the rest of our trip was great.

"Granddaughters birthday "

Tgreen45, Des Moines Washington 23/06/2019

Booked a rm to include my service dog got to the hotel and they said they didn't have a rm reservation for a dog, which I showed them the paperwork that said otherwise. Even told them I called the hotel afterwards to make sure they knew it was to include my service dog, which they verified but the lady when we checked in said she didn't know who I talked to because she said they didn't put it in their computer system and that she was going to charge me extra for my service dog. I went through but she said her system said it was, they already charged me over $264.00 for one night for one rm for three grandkids and two adults, which is a joke. The walls were paper thin. The chlorine in the pool burned my granddaughters eyes it was so strong. I had better stays at the Quality Inns, than I did at the Best Western Light House because I will not be ever staying there again.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello Tammy, I did look into your reservation as I was a little confused (upon reading the review) what may have been going on. We did get the reservation through Expedia ( are now a part of the bigger Expedia family of on-line booking sites!) and our Agent was correct - it did not come through as one of our pet-friendly designated rooms from their website; however, once you told our agent that you had a service animal, she kept you in the Full Ocean View Room as true service animals do not require you to be in the designated pet rooms on the ground floor. I knew they wouldn't be charging anyone for a service animal, so checked this as well. There is no additional charge to your folio for the animal, nor was there any additional $20+ tax charge added to the folio for children 14 and older (and I see from the Expedia channel that it is mentioned that only 1 of the 3 children was 13 or under (13 and under stay free here), so this is the only billing error I see on our agent's part (to your favor!!). The town was in a near or all sell-out situation this past weekend during your stay and our hotel was actually priced a little lower than some of our competitors -- pricing in most hotels (very similar to airlines) is based upon supply and demand in any given area and/or timeframe). However, I do not see any charges at $264 for your stay (the total including taxes - which are 12% out here) was $209.43. I do hope this helps to clarify your concerns.

"Good location, nice basic amentities. Awesome rooms!"

User 19/06/2019

I stayed here for one night on business. I booked the room through the Best Western website, and though I called ahead to make sure I would get the state employee rate ahead of time, they were unable to give me that rate for the room I reserved. The room I got was really beautiful and had an amazing view of the beach. The hotel was literaly on the beach and felt more isolated and private than the other string of hotels on the strip. The only complaint I had about my stay here were that there was a strong smell throughout the hotel, particularly on the elevator and in the stairwell. Would definitely stay here again, but would bring a partner or my family next time!

"My new favorite Best Western"

TravelingGranny1943, Vancouver, Washington 18/06/2019

Perfect location, close to everything and very quiet, except for the occasional seagulls Great staff, informative and friendly. Room was excellent; large, clean, comfortable. It had a separate comfortable seating & eating area. We left the door open with screen door in place, to control temperature. It was fine! Typical excellent breakfast with very tasty sausage links I'd happily go there again!

"Great place to stay in Ocean Shores"

User 17/06/2019

Very clean and close to beach. Nice pool family friendly. They have nice pet friendly rooms but they charge a daily 20 more for each dogs. Decent breakfast in the morning. It very quite and a little away from the big city of Ocean Shores

"On the beach"

creoledokte, Saint Louis Park, Minnesota 16/06/2019

Nice on the beach location but have to drive to restaurants. About 2 hrs from Hoh Rain forest in Olympic national park. Large rooms but bathrooms need some updating. Breakfast included with standard waffle bar, cereal, muffins, scrambled eggs and sausage. Disappointed no place to recycle bottles and cans from our road trip there.

"Great place to stay just dont question authoririty"

User 15/06/2019

We had an overall great time, The hotel is a walk to the ocean and they are dog friendly, we questioned the hotel contingency plan for emergencies and the policicies for reinburcment and enden up being told to never come back. There is 2 sides to every story so good luck and have a good time.

"Great location but needs updating "

SunAndSurf72, San Diego, California 10/06/2019

We stay in ocean shores every June for the Flag Day Parade. We've stayed at this BW before and we're hoping that they had updated the rooms. Check in was easy and quick. No issues. The rooms are nice, very outdated but clean. The couches in all three of the rooms we booked were horrible. They are broken, torn, saggy and just uncomfortable. Gathering in any of the rooms for games or talking was a nightmare because there was nowhere to sit. They need to replace the couches to make for a much better experience. The first floor is pet rooms and because of how low the rooms are the beach view is blocked from most of the rooms. You see dunes. Any of the other floor rooms are beach facing and have an amazing view. There are 8 rooms on the side of the hotel which have a beach view but also a view of the campground and access road to and from the beach. Those rooms can be noisy. The pool was warm but small and at one point there were way too many people in the pool. Not the hotels fault-but you couldn't even move there were so many people. The breakfast is ok. Not too many choices for people who have dietary issues but if you have kids they will like it. All in all a good place to stay but needs major updating to get above 3 stars for our family.

"Stay at Ocean Shores"

Flyer15947541505, Centralia, Washington 03/06/2019

Had a wonderful time. Room was clean and had a great view of the Ocean. Will definitely stay here again. Breakfast was nice but would like more options. My family and I stayed here for a weekend. Thank you so much for the memories we were able to develop.

"Wore out bed."

Sightsee02953157005, Montesano, Washington 02/06/2019

The bed was wore out, you could feel the coils in mattress . Staff is friendly and great location. They to up grade mattress . it makes a miserable trip , if your back is hurting from the mattress. The can afford an up grade for the price we paid for 2 nights.

"28th Anniversary to do California road trip"

User 26/05/2019

This was our 28th anniversary and we chose to drive our new 2019 Challenger down to the coast of California and stayed at Best Westerns all the way down and back. When we came back to Washington, we stayed at Ocean Shores Best Western lighthouse. They were so helpful to let me wash my car to have it ready for the Ocean Shores Surfs Up Car Show. We won a Best Display Trophy. Our 1st car show and win. So happy. Thank you Best Westerns

"Great place to stay for razor clam topgunners!"

User 21/05/2019

We came to take advantage of a special razor clam opening and brought our dog, an 80 pound yellow lab. Our room had hardwood floors and was perfect for the dog and the kennel we set up to contain him at night. Great view of the beach and easy access to the outside from this ground floor level room. A real surprise bonus was the clam cleaning station outside. Great setup! We were able to clean our clams while they were fresh and it saved us a huge mess in our home kitchen.

"Maybe average - pretty much poor"

MarkfromtheIsland, Victoria 08/05/2019

So BW hotels seem to be upgrading a bit. This one seems like an old hotel that has been rebranded as a BW. The age shows throughout. The front desk staff was actually great. Skylar greeted us and was knowledgeable, efficient, and friendly. He was the best part of the stay. The hotel is in a great spot - right on the beach. The room was large. The failings were in the noise level and the amenities. We got woken up listening to the people next door doing the mattress dance. That's happened before but usually when you have people above you. We were on the top floor so I don't even know where this was coming from. The sheets were downright abrasive - like sandpaper. Not to sound like a snob but 150 thread count would be generous. The towels - both hand and bath - were the same - horrible to use. The soaps and shampoos were in pump dispensers and didn't dispense worth a bag so you spent your shower time pounding on them to get a bit of soap out. The included breakfast was dismal. The young girl who worked there did her best to keep it clean but the selection was poor and the quality the same. We've tried a few BW's in our travels in the last few months. This is the 3rd one in the last 4 weeks. It may be the last one - this was quite off-putting.

"always good"

krlehman, Las Vegas, Nevada 07/05/2019

change in pool temperature has made it less desirable destination for my parents age 91 breakfast was good except for the waffle maker cooks the waffles a tad long it was a beautiful couple of days spent however

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am sorry to hear about your parents' experience at the pool -- were you able to let the Front Desk Agent know and/or were they unable to have Maintenance take care of this for you? We do have a maintenance staff that is more than happy to assist for anything that comes up! The waffle irons are the same ones from Carbon Malted that all hotels use and it is about 2 minutes on each side for the waffle to cook properly. We were a bit confused, however, since you have us a one overall but all of the other scores were 5. I was delighted to see on your hotel survey that, overall, you had a very enjoyable stay with us and appreciate your letting us know.

"Best Experience"

DoloresJacoby, West Palm Beach, Florida 29/04/2019

I enjoyed staying at Best Western Lighthouse over Easter Weekend. Be sure to check Trip Advisor rates as they are better than calling reservations. I was warmly greeted by Suzanne and the room was very comfortable. I had the most amazing view of the ocean. Damon Blvd runs alongside the hotel and is an access street to the ocean so it's a short walk. Beautiful ocean sights including a gray whale that washed ashore further south. Enjoy your stay and breakfast which is included. I had a better experience than other hotels in Ocean Shores. Noise ordinances are in place! Magnificent sunsets. A nice pool. Room amenities include a fireplace, sleep sofa, kitchenette, and balcony!

"Best visit, ever!"

User 29/04/2019

The service was exceptional! The front desk ladies were so friendly and even the maintenance worker. They were very helpful and the room was very comfortable and clean. Also, the pool was clean! It was a pleasant visit and we will return.

"Nice views!"

LakeshoreLady, Torrington, Wyoming 16/04/2019

My husband and I travelled to Ocean Shores to sign the paperwork to begin construction on our new home! We booked a night at the BW, fourth floor, ocean view King. The room was quite spacious with a nice wet bar located between the sitting area and the bed. The room included a sleeper sofa, table and two chairs, a small electric fireplace, va desk and micro and fridge. A small balcony gave us that spectacular ocean/beach view! The breakfast offered the standard fare of scrambled eggs and sausage patties, oatmeal, waffles, dry cereal, yogurt and pastries. Nothing special. There is a “lighthouse tower” located within the hotel and access is via a spiral staircase. Once at the top, the view isn't much different than the fourth floor rooms. The desk staff was very friendly. Although we did not use the pool or exercise facility, they looked fine. The restaurant wasn't open yet. This hotel is obviously old and worn, made evident by the room style and general tiredness of the building. Since it was a long day for us, we booked another night. This time, a fourth floor King room was not available, so we settled on a second floor room. Much the same except the sofa bed was not a sofa bed and it was filthy! We wouldn't even sit on it. I was disappointed by this, to say the least. The room cost $150 and change. A little steep for off-season I'd say. Will probably look around for another hotel the next time we visit.

"Excellent place to stay with pets"

juliehD5989LR, Seattle, Washington 13/04/2019

We recently stayed at the Best Western in Ocean Shores and were impressed with the quality of our pet friendly room. Super clean, great areas for pets to go out. Close walk to the beach. Quick check in and very friendly staff. Typical free breakfast. Will definitely return the next time we're in Ocean Shores.

"Right by the ocean"

Sightsee65834935965, Mount Vernon, Washington 06/04/2019

We have been staying here for a few times now. Always have a great time. Breakfast is good. Pool is nice. Best part is that it's right on the beach. You can just walk down or drive if you like. I like to look for the sand dollars early in the morning, before other people get them.

"If u want to deal with rude staff throughout the whole stay then u can risk staying here"

User 05/04/2019

The hotel itself is ok. I do have to say I love the location of it. The staff is RUDE!!!!!! They kept closing the pool during the day making up excuses that it's under maintenance when they were not even fixing it. The old lady at the front desk looked so mean that I was even scared to ask her questions. Our bed was broken she made us move with seven people in the middle of the night. I did mention if she gives us a discount we'll just sleep on the floor. Nope she went her way had a huge cow about it and acted like why are we even bothering her. She's like I can't be pulled here and there like it was our fault. Yea in other words guys it's def not worth the money. The hot tub was cold throughout the whole three says as well

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
I am so sorry to hear you feel we're rude. We do apologize about the pool - we had a guest who had thrown some shampoo and/or soap with something odd in it which gunked up and damaged two pool pumps -- we, unfortunately, cannot go "downtown" up here in this remote area and find someone to come right over when there is any issue that requires a specific specialist. We had to wait for someone from Seattle (who was also unable to assist us except with another new pump) and then wait for another pool expert to call to walk us through other solutions. It is slowly but surely getting the cloudiness out -- all chemicals tested fine all along; however by Federal law (and actually basic common sense!), we are not allowed to open the pool when you cannot see the bottom for safety and security issues. We apologize for any inconvenience this may have caused and we worked as hard as we could to resolve. It is simply NOT true that when were not trying to fix it, etc. Just because you don't see someone in the pool room constantly does not mean no one was on top of it!! And .... no staff member here EVER "makes" someone move rooms in the middle of the night unless there is an absolute disaster or something that would be required due to safety or health issues. We provide people with options and it is up to that person to pick the option they wish. If anyone on our staff was rude to you, I am truly sorry - sometimes when we try to do our job if it is not what the customer wants, it is easy to lash out at us and accuse us of being mean or rude or hateful. I will speak to our staff members regarding any impressions and, again, offer any apology if it is warranted. I encourage anyone who has any questions about anything here at our hotel to please call me directly and I will be happy to provide you with the truth, not speculation. Sincerely,

"They saved our anniversary night"

Meander46334321629, Centralia, Washington 31/03/2019

I pre planned a anniversary stay at ocean shores beach for a surprise gift we arrived to our hotel at days inn we got into our room that had a fowl Oder and was dirty everything was so gross I felt horrible I called all around to save our night and as I talked to beat western employees and discussed my concerns about what had happened they got us a room with jacuzzi tub and was so helpful the employees were very nice and helpful my wife was a lot happier and they saved our night service was amazing thanks for all they have done for us we will be staying again

"Beach Balls"

93CB, Edmonds, Washington 25/03/2019

Checking in at 10:45pm with sleepy kids, the front desk greeted us with patience and smiles. It really set the tone for our last minute trip we booked to reconnect as a family. Waking up to a great continental breakfast really set the day off to a good start! Complete with waffle making station, bagels, pastries, scrambled eggs and sausage. Oatmeal, cold cereal, yogurts, coffee, tea and hot cocoa. We enjoyed eating on the balcony. The pool took us by complete surprise, as it was warm like bath water. Perfect for our whole family to enjoy. The hot tub was the perfect relaxing temperature! We discovered you can take 20 stairs to the top of the light house and enjoy a breathtaking view! Conveniently located at the end of the main drag of Ocean Shores, with easy drive-on the beach access this hotel is a must stay at! We found the rooms to be clean and quiet. And appreciated the 2 room option for napping kids! We can't wait to come back a few more times this year!!

"Very nice place"

Sheli H, Morton, United States 25/03/2019

This hotel is always nice and the staff is amazing. Rooms very comfortable. amzing views from the room, very nice selection for breakfast. Very good varity of hot and cold items, breakfast room is very big has several different sized tables and couches.

"Nice Ocean Front Hotel"

Connie A, Mukilteo, Washington 19/03/2019

Best Western Lighthouse Suites Inn is walking distance to the beach, as well as to restaurants. The staff is friendly and always helpful when you have a question about the area. The first floor is dog friendly, and we love visiting here with our pup! Rooms are large and have a small kitchen area (mini fridge, microwave, sink).

"Very clean and friendly hotel"

Da K, Renton 19/03/2019

I really enjoyed my stay, from check-in to check-out, morning breakfast included in rate was really good, having a pool indoors most convenient, also hotel is conveniently located right in Ocean shores short distances to bars and restaurants and to the beach, only concern I have is that the front door to the rooms had a pretty large gap on the bottom which allowed hallway noise to come into the room, beside that everything was great.

"Love the Renovated Rooms"

edn636, Delta, Canada 19/03/2019

It has been about two years since we last stayed at this hotel. So it was exciting to be informed that the rooms had been renovated. So now the rooms have new partial tile floors in the bathroom and mirror area, new mattresses, new rugs and the rooms and halls have been repainted. The lobby area has also been updated as well. Our two stay was wonderful. I never slept so well and long on that new mattress. We really felt “at home” here.

"Ocean Shores"

JStan34, Troutdale, Oregon 14/03/2019

We stay with this hotel every time we visit Ocean Shores. Always a great time. Great breakfast and staff. Room is always clean. Bed was a little hard. Our dune view room looked out towards the city and we also had a great view of the ocean.

"Winter Ocean Comfort"

edspecial2017, Federal Way, Washington 31/01/2019

Our beds were so comfortable. Our room had a good sized sitting area including a small fridge, microwave, sink and coffee maker. And a balcony facing the ocean. (We enjoyed a spectacular sunset). There's an easy walk, or drive, to the beach from the hotel. The hotel includes a generous complementary breakfast in a large dining room. The indoor pool is warm and there's a good sized hot tub. There's an exercise room, too. The staff was friendly and helpful. Lots of smiles. It was reasonably priced. We'll definetly be coming back

"Can't wait to stay again!"

User 28/01/2019

My husband and I just stayed at the Best Western in Ocean Shores. The staff made sure we had exactly what we wanted in a room. The room was clean. The continental breakfast was perfect! Perfect location.

"Every trip here is fantastic."

tomwU3799VH, West Vancouver, Canada 17/01/2019

5 straight years of coming here now, and each time we see little improvements, with better facilities for the staff and for the customers. Last few years have seen big improvements to the eating area and the front desk as well. Improvements to the rooms this year on the 4th floor I think, well done! Great staff and fantastic location and views. We come here for the winter storms and the fantastic beaches. This is nearly 20 years of coming to this area of the coast and this is definitely our #1 hotel. We have stayed on each of the floors and had sea and northerly dune view rooms and they are all spacious and well thought out.

"Great rooms for a great price. "

vickib578, Buckley, Washington 13/01/2019

We have adjoining rooms, with our Adult son who has Aspergers. They are always extra nice to us and our son. He really enjoys these little trips. The electric fireplace is always a big disappointment as I always forget it's not gas. Rooms are always nice and clean. Linoleum floors for the pet rooms on first floor, quick access to outdoors for your pet. You can hear and see the ocean, and the stars. We love it here!


Mamabear41117, Puyallup, Washington 01/01/2019

Roof leak leaking through a hole in ceiling, into pool.If you'd like to utilize the sofa bed, you must fetch linens from front desk and make it yourself.Breakfast ok, minimal version of continental breakfast.Room decently clean. Great view. Furnace/fireplace worked well.Bedding/mattress minimally comfortable, but worn.I didn't hear any dogs barking and water pressure/temperature was great!Location can't be beat.Given limited options in ocean shores, this might be the least-worst of several outdated, run down options.

"Great stay!"

Ginger k, Tacoma 19/12/2018

One night stay, the room had a Comfortable king bed a nice view and my dog came along for a small fee. They even allowed me to check in early. Very nice whirlpool tub. Overall great service and a great room for a good price

"Best place to stay!"

Paradise67050799825, Burien, Washington 10/12/2018

The room was clean and very comfortable, staff was awesome and the location was easy to get to. Continental breakfast was yummy. The fireplace in the lobby area was decorated all nice. Management was awesome!

"Very Rude General Manager "

Ngolding, Heber City, Utah 24/11/2018

GM Kicked us out of the pool 2 hrs early. Dogs woke us up with their barking each morning at 7:30 AM. General Manager who was working the front desk as we tried to go to the pool stopped my pregnant wife from bringing a pineapple juice to the pool. She stated "no beverages allowed in the pool area". We politely put the drink back in the room and proceeded back to the pool. After approximately 10 mins the maintenance guy told us we had to leave. It was only 10:15 and the pool was open till midnight. We discussed the situation with the GM, she was very argumentative and had no reason why we were bing kicked out. Called corporate the next morning and got a statement from the General Manager. She proceeded to lie about the whole incident

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
I'm very sorry to hear you feel I was very rude when trying to talk to you the evening you were here. The fact is that I did NOT kick you all out of the pool a little after 10:00 p.m. -- HOWEVER, we asked that you please take the children out of the pool area. One of the children in your group (after our Maintenance Man asked that the children leave the pool area at 10:00p.m.) ran into the sauna hoping we wouldn't see him. As I personally mentioned upon your check in, the pool is open until 10:00 p.m. for children and midnight for adults. At about 10:20 p.m., I had to go into the pool area myself and again ask that the CHILDREN please leave the pool area since nobody was paying attention to our pool rules - if you all chose to leave, that would be up to you, but I specifically said children.......... We do not allow food and beverages in the pool area but, as mentioned when you came to the front desk to mention your concerns, I did let you know that all you had to do was mention you needed to keep liquids from you due to pregnancy (you did NOT mention this when I said something about the beverages) and we can make exceptions for medical reasons (except for any liquor!). I'm also sorry you feel we lied to Best Western but I can assure everyone we did not...we have no reason to. Let's please not confuse everyone by leaving the children issue out on your comments!

"Pet Friendly, quiet location, but no housekeeping"

ChipFamilyFive, Vancouver, Washington 13/11/2018

The pet friendly rooms are all on the bottom floor. NO VIEW. Beach is in walking distance. Nice size rooms and comfy beds. Even though we were out of our room for several hours on two different days, our room wasn't clean. The first day we let it go and just asked for towels. Second day, we had to demand to have our room clean. We were told they were short staffed. We had our dog with us, so dog hair, sand and two days later, we really needed our room cleaned. Garbage cans were full, no toilet paper and out of towels. I have never had to demand to get my room cleaned before. Head's up, the continental breakfast is included, but no variety. I would still recommend it because overall it was fine. Just a couple areas that could have been a little better.

"Bed was Uncomfortable "

User 29/10/2018

Very disappointed with the bed, especially for what we paid. We chose Best Western thinking that they would have a decent bed. We were wrong, we could have stayed elsewhere for half the price. Both of us didn't sleep well and the bed hurt our backs. We came down to the coast for razor clam digging. Great location for that. They also have clam cleaning stations in the parking lot area. This hotel is dog friendly, with those rooms on the first floor. They claimed our room was a partial ocean view, but all you see is the berm and sky, no ocean. It is a short walk to the beach, but you pay extra for the partial ocean view that you don't have. Nice little grass area outside of the patio area. Breakfast - they provide a continental breakfast, which was ok. Nothing to rave about. It had scrambled eggs and sausage patties(saturday) / links (Sunday), a waffle station, cold cereal, toast, bagel, and yogurt. Our room had no carpet, which is nice for dogs. A gas fireplace, small refrigerator with freezer, sink, vanity, couch, 2 person table and decent size TV. The closest door was not on the hinges very well. And not too sure how well they clean the rooms, as my pup Jasper found another dog toy under the bed?? The pool area was nice with a hot tub and sauna. Overall, the pool area was well kept. The staff was very nice. We were disappointed and will not return. It is very important to us to have a comfortable bed to sleep in.

"birthday getaway"

Vanessa O, Olympia, Washington 25/10/2018

This was a wonderful hotel very close to the beach with nothing blocking the ocean view. Our room had a fireplace and microwave and large fridge/freezer and a balcony. We had made a reservation thru but when we arrived the hotel had put us in a pet friendly room on a lower level despite our reservation was made for a view room. AS we were elite BW members we were able to be upgraded to a higher floor. We recommend calling the hotel directly prior to your visit to verify your actual accommodations. The breakfast was excellent with hot eggs, sausage and assorted pastries, cereals and fruit. The pool, hot tub and dry sauna were perfect and very relaxing. The Waves restaurant was closed but there are many other restaurants nearby in Ocean Shores. We ate at Alec's and had great home cooking at a reasonable price. The hotel even mailed an item to us that we accidentally left behind - great service. Be sure to ask for an upper floor for the ocean view. Lower level floors are reserved for pet owners and lack an ocean view.

"Weekend getaway"

User 20/10/2018

Decent hotel. A little on the older side but still comfortable. rooms are spacious and beds were comfortable. It's the closest hotel to the beach so if you want a decent ocean view and just a slither this is the place to go plus the rooms have balconies. Their breakfast isn't as good as other best westerns but still good.

"Will stay here again."

User 16/10/2018

checked into a pet friendly room. The room was clean and very pet friendly. Access to pet area outside was great. Staff was awesome very friendly. Access to beach was a walk away or a short drive if you want to drive your car on the beach which we did. Looking forward to staying here again.Breakfast was beyond the usually yogurt.fruit and pastries. They had waffles eggs and sausage as well. Hot and good.

"Beautiful view of the ocean"

65Mustangman, Topeka, Kansas 14/10/2018

We had a ocean view room. We drove down to the beach and took some sunset pictures. The front desk personnel were very friendly and recommended a good place for dinner. The morning breakfast in the motel was excellent. Would stay again.

"Wonderful place, view, beach access, and PEOPLE!"

Bob W, Spokane, Washington 08/10/2018

It really does have a lighthouse viewing area. 360 view with free telescope. People were great. Much more personal touch than we have found in other locations. Road to the beach goes right by the hotel. Easy walk or drive. Yes you really can drive on the beach! What an experience!! This is a very old structure that has been upgraded several times. It has all of the current amenities you expect. I understand from an employee that there is a new owner who plans on making additional improvements. Stay tuned. This location has an oversized pool and a working hot tub. Many of the hotels we have stayed in have closed their hot tubs. Not here.

"fabulous ocean view"

LindaLin63, Guilford, Indiana 06/10/2018

Loved this hotel. The suite was big and nicely furnished. Full view of the ocean from the room and balcony. Good service and the breakfast was enjoyable. Friendly staff. You can actually go up into the lighthouse so fun for all. Beach access right next door.

"Used to be great - now kind of sad."

Denise R, Seattle, Washington 05/10/2018

We've stayed here off and on throughout the years. Our kids loved it and you couldn't beat the view. I recently went back for a couple of nights on a solo trip. The place has aged and seems kind of lonely at the end of the street. My biggest disappointment was the "restaurant" that was promised on a booking sight. It was called "The Wave". The restaurant sign just said "closed". At check-in, I asked when the restaurant was open and the desk clerk was surprised that I asked. She said the restaurant had been closed for a few years. That meant that for all meals I had to drive or walk into town. It wasn't far, but next time I will stay where there is actually a restaurant on the property. The room was nice but I never saw a housekeeping cart. No one came to clean the room or bring more towels. I was unable to open the closet doors so couldn't hang anything up. Also, the deck chairs were in the closet so I couldn't use them. As unstable as the doors were, I would be afraid of someone getting their fingers pinched or a door falling on them. I notified the front desk when I checked out.

"Pleasant Stay on the Coast"

Mark M, San Carlos, California 30/09/2018

Staying here was a last minute decision, because of all the rain we encountered riding our motorcycles up the coast. Our room was spacious and very clean. The service was good. Unfortunately, the restaurant was closed while we were there, but ordered pizza and ate in the room. The rain broke in the morning and we had a terrific view of the beach outside of our room. In the morning, the breakfast area was crowded with a lots of kids running around, but to be expected in the summer. Recommend this place if you're looking for a solid hotel on the beach.

"Ocean View"

Wayne B, Calgary, Canada 25/09/2018

Stayed here for 4 nights and found it to be comfortable and relaxing. Having a room on thr 4th floor we had a great view of the beach. The location is great being just a few hundred yrs. from the beach which we were able to drive on. Close to downtown restaurants and activities.

"Nice little hotel"

florence_craye, Oz,Farfaraway 24/09/2018

Stopped here for a night on a roadtrip down the coast and we had a very pleasant stay. Clean, spacious, pet-friendly rooms with decent amenities. Close to the beach, decent breakfast as far as free breakfasts go. Nice little pool for kids to splash about. Overall, great value for money.

"Overall Very Pleasant stay"

User 24/09/2018

Stayed on the 4th floor for 2 nights just me and my fiance it was romantic to have an ocean view and a balcony:) The rooms were very clean but needed some updates on the amenities they offer in the rooms, maybe add a few more items in the vanity area. In my opinion the beds in room 414 were pretty uncomfortable, both of us didn't sleep very good both nights :( could just be our backs or something too. However, Overall it was a pretty good experience, I enjoyed the friendly staff and that scenic view of the ocean doesn't get any better than this place! Will be going back again for sure!

"Quite a different experience!"

User 24/09/2018

We have stayed at this little hotel for the tenth time in a great room/suite with a balconny with ocean view. Fantastic value for your money. So much space that we can have guests enjoy a beer while watching some poawsome sunsets!

"Nice stay"

bellamd2017, Lake Stevens, Washington 15/09/2018

Stayed here for 3 nights , nice clean room , pet friendly so our dog Tomie came with us . Enjoyed the indoor pool. Breakfast is good, lots of selections. Bed comfortable. Overlooking the ocean , about 10 minutes walk to the beach. No restaurants nearly but 5 minute drive to city center. We will stay there again.

"Thoroughly enjoyed"

catandsue, Spokane, Washington 14/09/2018

When my niece and I drove into Ocean Shores and saw the motel I reserved for our 2 night stay we were SO excited! Then 3rd floor balcony facing the ocean from our room. Great staff. Good breakfast bar. Wished we could have stayed longer.

"Last Fling before the Ring"

goobachoo, Tumwater, Washington 10/09/2018

We stayed here for my daughter's bachelorette party. We booked a family room that had a king bed and double bunk beds, and kitchenette. Close to the beach, good complementary breakfast. Unfortunately the room above us was very loud and the WAVES restaurant was closed. It was still a good value for a larger group.

"We've had better for less money.."

bevangal, Olympia, Washington 09/09/2018

Overall it was an ok stay. The room was big and comfortable. Was not impressed with the cleanliness of it. There was other people's hair in the shower, there was a bug that crawled out of a crack by the jetted tub when we started to drain it, the jetted tub also has a crack in the side of it that was covered with some sort of paste. They said our pull out bed would not work (didn't matter to us but still shows how things were there). The breakfast was below typical expectations. I again, have had better for less money. This was our first time staying here because our normal hotel was fully Booked. This wouldn't be our first choice for a hotel but it was doable.

"summer vacation visit"

gmacami, Modesto, California 05/09/2018

Hotel is very clean and staff is very friendly. Hotel is right on the beach so you can open sliding glass door of patio and get fresh sea air coming in off the ocean to cool the room instead of using conditioners. Breakfast was good and there was "grab and go" bags available.

"Above average for sure"

purplenell53, Lakewood Pierce County, Washington 01/09/2018

I do like Best Western for their consistency across the stqtes and so try hard to book in one if I can. This one is one of the better with a few small exceptions. 1. Booking a room. They seem to call every room a different name but don't actually describe them. Dune view (that one is accurate) You won't be able to see the ocean because of the bank of dunes but at least you will have the sounds and smells of the shore. Ocean View (also self explanatory). Ah, but then there is Ocean Front, Partial Ocean view (last time I booked this one I got NO ocean and only dunes), etc etc etc. This time I booked Ocean Front and kept my fingers crossed. I got a wonderful room (213) with mostly dunes but definitely Ocean as well. My sister and I went for a girls day at the beach and felt one night was not nearly enough. The room was large and very comfortable. My ONLY suggestion is to put a power strip (like the one on the desk) at the bed side stand to make it easier to plug in bed side electronics without moving furniture. And maybe directions on how to change the thermostat in the room. This is the first hotel I've stayed in with an exceptionally good thermostat but because of the wonderful weather I just wanted to turn it off when I realized it was running (I had the balcony door wide open, loving the cool breeze and shore smell)...I finally just turned it down as far as it would go and was very comfortable all night. Breakfast is pretty standard fare BUT the variety is more than average. Usually there are 2-3 choices max but this one has pretty much anything you could want. And they even offer grab and go bags if you need something before the breakfast room opens!


Angela M, Libby, Montana 01/09/2018

I loves loved this hotel. I loved how close it was to the ocean, being right on the edge of the beach its only a short walk to the water. We were on the first floor that had glass sliding doors out and it over looked the water. The staff was wonderful and the hot tub was heaven after long days on the road. The breakfast was good my only complaint is that there wasn't enough non carb options. We had a wonderful time and I would love to go back.

"Nice Hotel right on the beach"

Jackie J, Minneapolis, United States 26/08/2018

We had a great view of the ocean right from our room. It was a nice, clean hotel with a decent sized pool. Nice breakfast - The breakfast room was very busy but they had two staff members working very hard to keep everything stocked.

"Great location and staff"

X9013LAjamesn, Kennewick, Washington 23/08/2018

the physical location of this Inn, along with the incorporation of the lighthouse tower in the design of the building, combined with the friendliness and helpfulness of the staff make this a great deal in a great setting

"Great Room, noisy guests and dogs."

floridasquid, South Carolina 21/08/2018

Room was large suite. Clean and nice. Fireplace. Overlooking wildlife area. I love dogs and travel with mine, at times. Someone left their dog alone and it would not stop howling and barking. Had to call front desk. If you want less noise and loud kid traffic, avoid first floor. No carpeting....good for pet friendly and beach areas. Breakfast was reasonable, but way crowded

"Lighthouse Suites in Ocean Shores"

jal988, Yakima, WA 16/08/2018

We have stayed at this hotel several times in the past. It has been quite a few years since we were here. We called a few days before we came and were able to get a room. We had our dog along so we got a pet friendly room, which are only on the bottom floor. It was $25 a night for our dog, which seemed rather expensive. Our room was right by the lobby, pool and breakfast room so it was rather noisy. But we liked the grass outside of our room. It was easy to take our dog outside. It stated partial ocean view but there isn't any . Just tall grass. The breakfast was an added bonus, just the average food. The hotel seems a little worn. My feet were black from walking on the floor in our room. Best Westerns seem to have a strange smell that I don't really like, from their cleaning products. The pool was fun for our kids and grandkids. It was easy to drive to the beach right next to the hotel. It used to have a restaurant but it closed 2 years ago. Our kids and grandkids stayed on the 3rd floor with a good view and carpet on the floor. The breakfast room was open all the time so we got hot water for tea there. You could use the tables to eat at when you bring in take out food. They also have chairs to come and relax in. The check in/out was easy and fast. Our family enjoyed the pool with really comfortable warm water.

"Best Beach Access"

onemarcat, Olympia, Washington 13/08/2018

If you want to be close to a beach access you will need to stay at the Best Western Lighthouse Suites Inn in Ocean Shores, WA. From the parking lot you have an easy walk to the beach or a very short drive. There are plenty of rooms with beach view, but be prepared to pay more for this option. With AAA discount two small queens, electric fireplace, hide-a-bed sofa and small balcony will run $261.00 per night. You need to ask for the fourth floor to get the best view of the beach. Be prepared to wait at the one and only very slow elevator too. The rooms are large and have the amenities you will need except for air conditioning. We had a ceiling fan in the room that was a must to cool the room down. In the evenings you will have a dark room with the lighting they have available. TV is satellite so you will have lots of options. But you came for the beach views! There is a pool, hot tub and exercise room; the pool was well used by the kids, so get their early or stay late for after kid's time swimming. Nice to have this special time for adults only! The hotel is dog friendly and non-smoking (all types) which is good. Continental breakfast is less at quality you would expect for Best Western. Staff was not present to ensure there was plenty of food. Long lines at the waffle maker, running out of food and coffee. Knowing this is a destination hotel and it is usually booked, the management would be on top of this feature. Our checking time was 4:00 p.m. We tried to check in early hopping the room may be available, it was not. The Front Desk person said they were short staffed with Housekeeping. We cam back at 4:00 p.m. and still the room was not ready. Luckily, I talked the person in to checking me in, without going to the room, so I would not have to stand around the lobby like others were doing waiting for their rooms. We finally got to our room around 4:30 p.m. Shortage of Housekeeping staff was apparent the next day. We did not need much for our two day stay, so did not need a full room cleaning. We did not have service at all. We were out most of the day coming back shortly before 4:00 p.m. and still not housekeeping. I found them down the hallway and contacted them to get more coffee and toilet paper. Yes, we ran out with just one roll in the room; crazy! Thankfully we travel with our emergency supply and had this important need covered. But you would think there would be atleast two roles in the bathroom! Also know, the hotel is at the entry into Ocean Shores, so you will have to drive about 1/4 to 1/2 mile to the downtown shopping. For the price, would we stay here again; not likely. There are many selections in town to try.

"Wonderful place"

Roselyn R, Central Point, Oregon 10/08/2018

This is a very nice hotel oceanfront. The lobby and grounds are well kept. The room was comfortable with a jacuzzi tub and a fireplace in the room. There was a nice grass area outside our patio door for the dog and for us to sit and watch the sun go down over the ocean.

"Dog friendly and ADA accessible; great location"

lkp466, San Francisco, California 10/08/2018

Nice hotel near the beach. Kids enjoyed the (busy) pool. Meager breakfast offerings for celiacs (so-so fruit and Cheerios). Big problem is the beds. No mattress pad on the somewhat uncomfortable king, uncomfortable (and unpadded) sofa bed, and the rollaway felt like bare springs (also unpadded). The ADA accessible bathroom and location close to the door were helpful for disabled person in our group.

"Breakfast "

Inspector-Jim, Orting, Washington 30/07/2018

Today's breakfast would have been better if there was more help and organisation in the Kitchen. The poor receptionist was the cook, the busser, and the dishwasher! Poor woman was doing everything she could to keep things moving. There was not enough food coming out of the kitchen for the amount of guests looking to have breakfast before going about their day - and this was on a Monday! For what you pay for a room per night, you'd think there'd be more staff to accomodate the guests. For all the hectic running back and forth this poor woman was doing, she should be making six figures a year!


User 23/07/2018

Our room was immaculate! Staff was fast and friendly! The tower was a bonus my daughter made us walk up there 4 separate times! Elevators were so fast no waiting. Breakfast was fast and warm! We will definitely be turning we stay here at least three or four times during the summertime and one or two times during the winter. The pool is always warm and always extra towels.

"Potential to be great but rude disrespectful staff"

User 21/07/2018

I can put up with dated rooms and closed restaurants. I can put up even with a massive delay in getting our room cleaned. But I will not put up with arrogant incompetent staff. Instead of an apology about my room not made up until 6PM, I got excuses and a real attitude all the way from employee to front desk manager to the main manager. In my mind Best Western should withdraw their brand and dismiss the staff.

"Awesome little lighthouse and ocean view!"

User 19/07/2018

Took my 4 boys to this hotel which has a awesome view of the ocean. They have a pretty cool little lighthouse on the 4th floor which has a great view of the ocean. The room was clean and breakfast was great as well as wonderful staff. The pool and hot tub are in doors and well kept. Also right out by the beach you can ride a horse on the beach for $20 an hour which is a great deal!

"Ocean Shores"

KCEA, Olympia, Washington 17/07/2018

Great location and great weather! Started our days with a great breakfast. All the food was tasty and the gals kept the area very clean and well stocked. Pool was inside and warm, workout area was complete. Fun to drive on beach...horses there to rent also. Rooms were very clean and quiet. My dog loved it too!

"Nice stay at the beach!"

Tasha0705, Puyallup, Washington 16/07/2018

The Best Western is located right at the beach with beautiful views of the ocean. My family had a great time and enjoyed the pool, hot tub, and yummy breakfast waffles! We will come back again for sure! The staff were very friendly and permitted us to check out late since my toddler was napping during check out time.

"Dirty room extreme disappointment "

User 12/07/2018

We've stayed here many, many times and always been happy. We checked into room 103 and the first thing I see is a giant clump of hair on the side of the bathtub inside. I went down and talked to the front desk and they agreed to have housekeeping come. I decided to check the rest of the room. There's hair in the bed and I truly believe the sheets had not been changed but rather just remade. There was debris all over the floor (my husband borrowed a broom from the front desk and we cleaned the floor ourselves). I went back to the front desk about the hair in the bed and she said she would send the head of housekeeping down. Housekeeping came and the head of housekeeping told the other housekeeper to change the bed. The non head housekeeper glared at us the entire time. After they left we found the refrigerator smelled horrible and the microwave hadn't been cleaned. Our compensation? They offered us 500 points for the BW reward program. When we tried to talk to Mary about it we found her to be abrupt and not very friendly. Bottom line-this wasn't just a dirty floor this was a disgusting clearly not cleaned room. We will not be staying here again.

"Had a good stay"

Oceanlife253, Puyallup, Washington 23/06/2018

The place looks good as always appearance wise. The lady at front desk was friendly when we checked in. The room was nice, enjoyed seeing some renovations being done to modernize the place, some places at the beach is like taking a step back in time when you're there with all the outdated furniture etc.. Love the balcony, spent a good portion of day watching the ocean from there. Will be back again :)


travel3work, Sun Valley, California 22/06/2018

We had a quick two day stay at this location and enjoyed every minute. The location can't be beat. Right on the dunes and great views from the ocean front rooms. For the price it is defiantly worth it. The staff was friendly and responsive. The room (some furniture is dated) was spacious and the fireplace was a nice touch. The beds were comfortable and the breakfast was not bad. This is a place to go to when you just want to forget about the daily worries to relax. Walks along the beach, through the quaint little town and the sunsets were beautiful. Horse back riding on the beach, bonfires, overall it was a good stay.

"No complaints. Great for families"

JessicaEd1, Arlington, Washington 29/05/2018

We stayed here over Memorial Day weekend & had a wonderful time. Our pet-friendly room was awesome; backed up against the dog-walking area which was perfect. Staff was super friendly & helpful, indoor pool is a bit small, but glad they had it. It was also shallow making it nice for families w/ kids. The breakfast buffet had a nice selection, but the way it's laid out could be better. We went on a busy weekend, so there were not nearly enough tables for the amount of guests. All and all, I would stay here again. This is a very family friendly hotel so if you have kids, you will like it. If you are not particularly fond of children, this might not be the place for you.

"Our stay"

User 25/05/2018

Everything was great except the lack of hot water in room and the hot tub was broken. The pool was clean and well lit. The bed was very comfortable and the cable channels were very good quality. If I had a hot water bath or hot tub for my hurting back my stay would of been exemplory.

"Quick overnight visit"

FrankC98376, Quilcene, Washington 23/05/2018

Room had been refurbished and was very nice esthetically. Was a little noisy with people pounding above and kids running and yelling in the hallway. Breakfast area was a zoo- people panicking because they seemed to think the food would run out We just got coffee and left and ate in Aberdeen. Room was stuffy and hot at night. I missed the under window A/C units that have a constant fan. This hotel just has Cadet style small wall heaters. Service was wonderful- everyone we met on the staff was so friendly! Unfortunately the hot tub was out of service due to a failed heater- no fault of the hotel. In truth there were so many screaming kids in the pool area probably wouldn't have used it anyway.

"Pets allowed"

jessikjelland, Stanwood, Washington 22/05/2018

Pets allowed with an added $25 nightly fee. Well insulated walls to keep noise down to a minimum. Checkout was at noon, which elevated the mad dash in the morning to get the dogs, kids and everything else in order.

"Our favourite spot for this section of the coast!"

Tom W, West Vancouver, Canada 20/05/2018

We now stay nowhere else on this section of coast, if we can't book here because it is full, we go further south. The staff are awesome, friendly and helpful, the rooms are spacious and clean. The views are awesome, and the sound of the waves and the frogs are like a lullaby to us! :) The recently redone breakfast area is great and overall the hotel is in excellent condition.

"Good and not so good "

kkowala, Snohomish, Washington 22/04/2018

1. Staff is friendly and professional 2. Rooms are spacious 3. Beds are really comfortable 4. Rooms are clean overall 5. Good location 6. Way too much febreeze in the rooms. Is it because we had a dog room? 7. Super noisy-from hearing all the Hall traffic to the people and kids in the room above. Thankful I brought our own fan to drown out some of the noise. 8. Although some upgrades the room,like most in ocean shores, seemed old. 9. Don't expect to use the coach/bed to sleep in. They gave us bedding but the mattress was really stained and full of crumbs. Regardless it was so old, lopsided and thin that no one could sleep on it. 10. The breakfast area was nice and clean, as always through out the hotel-the staff was efficient and professional. The breakfast food was average or less. The only thing edible to me was the bananas.

"Can't beat the location"

lovegreatservice, Sedro Woolley, WA 09/04/2018

We are platinum members and try to stay at Best Western when we can. This property is so close to the beach. It is dated but the carpet was new. Wish the Waves restaurant was not closed as there are just no excellent restaurants during our week long stay. Bed was comfy and suite roomy for hubby, myself and 3 boys. Loved the lighthouse viewpoint. Have loved some BW breakfasts like at Arlington they make you an omelet as you wish. This was a usual hotel breakfast. Staff were very friendly and attentive. Did call in the morning and request early check in since we were moving from Worldmark to here but never did receive a call. Arrived 15 minutes befire check in and our room was ready. Super close to beach! Loved fireplace and balcony too! Dugan's pizza delivers and they have salad, pasta and grinders too!

"Mary saved the day!"

Lisa N, Arlington, United States 05/04/2018

We originally had a king with sofa sleeper room. But the sofa bed mattress was stained and ripped. No way was my daughter going to sleep on that! Mary at the front desk saved the day and moved us to a double queen bed room. This room was great - clean & spacious. Great view of the ocean (see attached picture) and a quick walk to get there! I strongly encourage management to replace the sofa bed mattresses. If it hadn't been for Mary, we would've gone elsewhere.


oceangirl2018, Bremerton, Washington 29/03/2018

We stayed a night at the Ocean Shores location. It was a great, clean room with a tv, microwave, and mini fridge with a balcony overlooking the beach. Continental breakfast was great with many options.

"Beautiful rooms, excellent staff!"

User 09/03/2018

Madison thank you for going above and beyond to make sure we had what we needed, our stay here has been great! Our view is great, everything is CLEAN, great place! Pool and hot tub downstairs are nice and even has a place to work out in the morning

"cozy rooms with a spectacular ocean view"

sarahy08, Tacoma, Washington 05/03/2018

When we arrived, we were greeted with open arms and warm hospitality. The staff got us checked in very quickly and gave us detailed directions to our pet friendly room. Once we got into our room, I was very surprised with how spacious it was. The room was very clean and up to date. The bed however was slightly firm, but that wasn't much of a problem at all for us. Our room was on the first floor which is very convenient when traveling with a dog, no elevator rides to bring him outside. We stepped out on the balcony and had a decent ocean view. The property is very well maintained and very clean. The hotel is also a short walking distance to the beach or a quick drive to the beach, whichever you prefer. The hotel has a very nice hot tub and pool, both were very clean and well maintained. They also offer complimentary breakfast in the morning during your stay. Overall, we had a wonderful experience at the Best Western Lighthouse Suites Inn, and we will definitely be returning.

"Great stay and pretty impressed "

tacomarick, Tacoma,WA 04/03/2018

So a lot of times when you go to the ocean you find rundown places they just aren't up to par. But I found this best western although not newer to be quite charming, have great views, and very friendly staff. Check in was very friendly and easy. I was actually able to check in early and the front desk even called me once the room is ready when we are having lunch. I was really impressed. We were in a full Oceanview room with two queens which had a great view. The room is pretty clean there were a couple small toys that had been left over from previous gas that was not a major issue. The room had a sofa bed they pulled out which was older and run down and didn't look that well but it functioned. I was able to call down to the front desk and they brought up bedding for the sofa bed. Enjoyed having the counter with the sink and coffee maker as well as the fridge. The kids love the pool area and was very clean and up to temperature which was nice which included the hot tub not being too hot which is always a pet peeve of mine.

"spacious room, firm bed"

833bruceh, Salem, Oregon 23/02/2018

we had a good stay. the room was large (we had one king) and had a small balcony with views of the dunes and the ocean (in the distance). firm bed. they had a heat&glo that only glo'ed (no heat). there was a bar sink in the room. breakfast was good (tasty sausages) although I miss the days of real oatmeal. the on-site waves restaurant has closed. we find ocean shores very relaxing (more deer than people) and will visit again soon.

"Ocean views, cosy and comfortable suite, beach walks and wildlife viewing"

917uwet, Needles, United States 15/02/2018

We spent 2 sunny February winter days at Ocean Shores. Were very happy with the hotel we chose. Very spacious, well equipped and tastefully decorated suite with perfect ocean and dune views, including sunset over the Pacific Ocean. Very private and quiet. Staff was very friendly and helpful. Breakfast was great and indoor swimming pool larger than we expected. Room rate was extremely reasonable for comfort provided. Location was great for taking a long beach walk at demon point and exploring the town and going to shops and restaurants. Saw eagles, shore birds at demon point and even found agate stones. Saw northern see lions at Point Brown. Highly recommended.

"An Ocean View For The Taking"

User 06/02/2018

An ocean view for the taking. Very generous size room. Clean and welcoming with good space between everything. Our room was full ocean view with a good size deck, two queen beds and a kitchenette, sofa bed, small table with two chairs. The electric fireplace was nice. Management shared new furnishings are coming. The sofa did communicate its condition as it was not so comfy to sit on. Breakfast area was spacious and clean. Food items were typical. We did not use the pool, but it looked very inviting. The price to stay was up there; however, Thursday cost $30 less than Friday. We always enjoy visiting this great community.

"Perfect for a beach visit & clam digging"

B-man71, Arlington 05/02/2018

This property is right on the beach, or at least the dunes of the beach. The ocean side has views of the beach and ocean while the dune side has a peek-a-boo view of the ocean and beach which gets better the more floors you are up. If you are on the first floor, you have a little patio outside which was nice to store wet clamming gear. If you are going for a clam digging outing, (Razor Clams) they even have a covered clam cleaning station. There is no hot water at the cleaning station so get a bucket full from the breakfast area which is close to the cleaning station. The rooms are all suites which gives you more room and a couch, chair coffee table and a counter with a sink, microwave, under counter fridge and a one cup coffee maker. Very quiet during the mid week when we were there. The pool, hot tub, sauna area is very nice. You can walk to the beach but have to use the access road as they do not have their own trail. The breakfast selection was good and the staff person was very helpful and attentive. Room Wifi worked well. There is no restaurant on site, so go to Bennett's Fish Shack for Fish and Chips. Price was very reasonable and I'll stay here again.


bowphantom, Arlington, Washington 29/01/2018

Good service friendly staff great view. Might want to loosen the faucet so easier to get the shower on and reverse so hot is hot and cold is cold. Staff were great always had a smile and were working on the place. No restaurant on site but did have a continental breakfast

"Excellent stay"

Patrick S, Lynnwood 17/01/2018

The property has been remodeled and is quite nice. We took our dogs and the pet friendly rooms are quite spacious. The access to the grounds are easy and the grounds are kept quite clean Staff was quite accomodating and provided excellent service. A wonderful stay at the ocean..

"The best views from awesome rooms."

Tom W, West Vancouver, Canada 11/01/2018

Fourth floor ocean view rooms are amazing, the winter storm season brings amazing waves and wonderful sounds. The sound of the frogs in the marshy lands between the hotel and the shore is lovely. The rooms are roomy and well equipped, you could live in these no problem. Been here multiple times now and come back here every year now, the staff are helpful and friendly, Perfect.

"wonderful staff"

R1355LGtonym, Maple Valley, United States 08/01/2018

Nice place to hang out for a few days. The hotel staff was very friendly and helpful. Nice rooms and they allowed pets, I will stay there again. Helped add points to my rewards membership too. The beach is just a stones throw

"quiet time"

Leann G, Tumwater, Washington 28/12/2017

exactly what we were looking for. Love the staff, the rooms and the views. thanks to all for always making my stay there a memorable one. This location stays true to BW name. The staff works hard and always remind you if you need anything to let them know.

"December get away"

Joelta1, Fife, Washington 24/12/2017

Beautiful ocean view, bed was comfortable, front desk staff very friendly and helpful. Pool was warm and relaxing, enjoyed our time there. We will return again, this was not our first time enjoying this hotel.

"On the beach"

jake r, Tacoma, Washington 28/11/2017

Comfortable and clean rooms. Friendly staff. A bit spiffy on the price for late fall. Restaurant was closed until further notice. Unknown reasons. Tower atop of hotel was closed due to storm damage. Unknown when, but saw no one working any repairs. Standard breadfast fare. Probablly a notch below very good but still above average. I would research others to compare.

"Weekend on the Beach"

Terrell S, Selma, United States 27/11/2017

Excellent on the sand experience. Wide open space for the kids to run and fly a kite, build a sand castle or search for sea shells and drift wood. The Best Western Lighthouse Suites Inn is the excellent choice for lodging when visiting Ocean Shores.

"Relaxing and calm"

BaileysaurusRex, Wenatchee, WA 24/11/2017

We always rent the suite with a whirlpool, looking towards the ocean. It is lovely every time. The room is clean, the view is perfect and you cant get closer to the beach. Good breakfast and great location.

"Great location, helpful staff, large rooms"

Carol10763, Chicago 15/11/2017

Great location by the beach, super friendly and helpful staff, and clean, large, suite-like rooms with balconies facing the ocean. The pool was heated and with a sauna. Also had laundry room available for guests. Reasonable rate and ample parking.


bobbyjom2017, Ocean Shores, Washington 12/11/2017

The staff was curtious, the room was amazing, the amenities were great( gotta love the querage) breakfast was great and the pool,hot tub was great of all the hotels or motels I've stayed in this was the best.

"Showing its age"

ajnuff, Rigby, Idaho 11/11/2017

This is a beachfront property at the north end of Ocean Shores. There used to be a restaurant on-site but it has closed "until further notice." There is a lot of wear and tear evident and the rooms need a total renovation. The bed was clean and comfortable, and I slept well.

"Wonderful Travel Experience"

Pussygatto F, Wollongong, Australia 10/11/2017

Great place to stay, right on the beach. Easy checkin, lots of parking, extremely friendly staff who assisted with further travel plans/directions and good breakfast provided. Will definitely stay there again.

"Clean and nice"

Bob I, Seattle, Washington 09/11/2017

Traveled to Ocean Shores on business, so my requirements in a room are a little different than most here. Love the laminate and tile floor in room, the tv has direct TV so it's nice to not have to scroll through every channel to find something to watch. Check-in staff was very friendly, room keys and paperwork we're ready to go upon arrival. The attached restaurant was "Closed Until Further Notice" so I had to drive in to town for dinner.

"Wonderful and exceptionally clean."

User 09/11/2017

This is a great place to stay. They are pet friendly and our cocker spaniel enjoyed his welcome treats. We enjoyed the warm chocolate chip cookie treats. Absolutely spotless, impressive. Quiet and restful. Staff was great and breakfast was very good.


irbp, Pendleton, Oregon 04/11/2017

The phone map of hotels made it look like this hotel was the closest to the beach so we chose it but it's really in line with the other hotels. However the view was beautiful and unobstructed and only a short walk to the beach. Breakfast good. Service good. Main restaurant was closed but their continental breakfast was available. They were doing some tv cable work on the roof and we're not letting anybody check in before 4 so there was a wait while all the clerks were doing checkins at once but there is a nice lobby with hot tea and fireplace while we waited.

"Love the suites"

Janet F, Kelso, Washington 04/11/2017

I don't think Ocean Shores has any motels closer to the beach than this one - just a short walk (or drive) and you could be clam digging (in season). Our room had two queen beds in one area, and a second area with a table, couch, counter with sink, microwave, fridge. Fourth floor, so a beautiful view of the beach. Staff was excellent, personable and helpful. Continental breakfast (eggs, waffles) was offered, but we weren't up in time so don't know how that was. The only flaw was reported by my friend - the hot tub and pool looked like they needed refinishing, although she enjoyed the hot tub. The attached restaurant was not open, but that may be seasonal as we were there in November. I thought the price was reasonable - about $110 total, although it was off-season and midweek.

"Best Western Ocean Shores"

Cliff S, Mountlake Terrace, Washington 13/10/2017

Nice hotel, clean, decent breakfast offerings. Pool and hot tub clean. Friendly staff. Room was well-kept up, spacious, and nice ocean view. Located a bit away from the "downtown" area, but not too far. Would stay here again.

"Great Ocean Views"

michellewR2587YM, Auburn, Washington 09/10/2017

Lighthouse Suites has beautiful rooms with gorgeous views of the ocean. Within walking distance to the ocean and town. Friendly staff that offer you a host off ideas as to what to see and do... Breakfast is ready in the morning to get your day started, pool and exercise facility. Enjoy your day flying a kite on the beach, looking for shells or driving along the ocean. A quick trip back to the hotel to freshen up for dinner. They even offer a noon check out. What more could you ask for!!

"BW Lighthouse Ocean Shores Experience"

Bob B, Port Orchard, WA, United States 06/10/2017

Excellent hotel. Even though it was not a Best Western Plus, it was better than many of the BW Plusses we have stayed it. The internet showed the breakfast as just a continental breakfast - but in actuality it was a full breakfast with eggs, sausage, and many other things

"Great hotel"

Peanutsmommy7, Auburn, Washington 05/10/2017

The hotel and the amenities were excellent. I would definitely come back and recommend to others. Only issue was they ran my card the night before my stay when they said that I would be charged when I got there. Almost overdrew my account since payday was the following day. Other than that everything was great.

"Outdated, VERY noisy, baaad breakfast."

nelsonm812, Vernonia, Oregon 05/10/2017

We had a romantic trip planned and it was ruined by this stay. The view was great and that was about it for the positive. The noise level, food and quality of the room was unsatisfactory to say the least. The outdated and mismatched décor was as not charming coastal chic as it tried to be. This is NOT the best option for your money in Ocean Shores.

"Poor value, poor quality"

Jason A, Salt Lake City, Utah 02/10/2017

We stayed here with 3 people on a business trip. We were given a king bed with a sofa sleeper which normally would have great as my wife and I like the king and my 12 year old son would take the sofa bed. Upon check in we were the sofa beds in those rooms don't work anymore. So they offered to send up a rollaway and set it up. It took 4 hours for the rollaway to show up. They pushed it in the room and left us to figure out how to set it up. So we just left it until we came back from our convention. We quickly set it up and found out they did not send any pillows for the bed. When my son played down the bed sagged horribly and he complained of the springs and metal rods poking him. I tried it out and sure enough the mattress was worn out and it was very uncomfortable! So he decided to sleep on the couch. We then started in with a howling dog in the room next door. This continued until almost midnight when we couldn't take it anymore so we asked what could be done. They offered us a double queen room on the other side of the hotel if we would pack our stuff and bring them the room keys. We changed rooms and found this one to be in just as much disrepair. We just went to bed because at this point we were all exhausted. Generally the hotel was in poor condition with torn and scratched paint throughout. Our first room had a large chip in the tub that was rusting, the room was dingy and the couches are so old the sofa sleepers no longer work! The restaurant in the hotel called Waves simply has a sign stating closed till further notice. I will not stay here again and regret staying here this time. The room was $60 more than the ship in where my convention was be I g held and I wish I had stayed there as they obviously took great pride in their property which the Best Western did not.

BestWesternHotels, Corporate at Best Western Lighthouse Suites Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Oceanside to the beach"

TWBusiness, Ray Brook 30/09/2017

My favorite Best Western to date! The room is spacious with a separate seating area with sofa. Sliding glass door to balcony overlooking the dune to the beach. Well kept fixtures and housekeeping seen to know their jobs and do it well. Along with seating area is a frig, microwave, coffee maker, small sink, counter top and cabinet. Nice size desk with drawers, dresser, closet, double sink outside of bathroom. Right off the beach, with a beach access road right outside the driveeway. Take a drive on the beach or ride one of the horses for rent right there on the beach. Wouldn't mind staying here for a week or so, wouldn't feel cramped in this spacious room.

"Our wonderful stay at BW/ocean shores Washington"

User 30/09/2017

From the second we walked in, we felt taken care of and pampered. The Staff super friendly and helpful. The rooms, the food, the amenities all showed a lot of care, detail and TLC. We are very happy to have chosen the BW in Ocean Shores Washington.

"Just a Short Walk from a Beautiful Stretch of North Beach"

Ernie S, Orange County, California 26/09/2017

Chose this hotel because it was one of the few pet-friendly options in Ocean Shores. But it turned out to be a great spot because not only was it a good place to stay, but it was located just a short walk from the beach. Everybody knows that beaches are absolutely overrun on holidays, and we planned to hit the beach at Ocean Shores on the Sunday of the Labor Day 2017 Holiday. Yes the beach was busy and there were lots of cars -- and horses, which was different in our experience. But this beach is so long and so broad that it was absolutely no problem. You do have to watch for traffic, mainly from people on rented scooters, but once you are out by the water its a great experience. The hotel was adjacent to a wildlife area and we got a close view of local deer romping through the small dunes at dusk. They seemed completely unafraid and the hotel staff told us later that they are so tame they will eat apples right out of your hand. The restaurant was not in service during our stay, but we dined at the nearby Galway Bay Irish Pub and enjoyed the best meal of our entire vacation. Who knew there would be such a genuine Irish pub on the beach in Southern Washington? The hotel had some really nice amenities, including a good-sized indoor pool and decent breakfast area. Very much appreciated the large and light pet relief area, with bags provided. If you are looking for a good hotel choice right at the beach in Ocean Shores you can't go wrong with Best Western Lighthouse Suites Inn. If you have a chance be sure to check out the view from the lighthouse tower atop the hotel.

"Great Pet-Friendly Rooms!"

Jennifer B, Seattle, WA 26/09/2017

Pleasantly surprised on the quality of their pet-friendly rooms. I usually expect a lesser quality room when I travel with my dog. Not this time! In fact the quality of the entire hotel was great. I will be back with my beast soon.


1Ceal, Redwood City, California 25/09/2017

This is our second stay at this Inn. The rooms are very nice and my recommendation would be to get one on the third or fourth floor so you can see the ocean. Ground floors views are limited due to the dunes. Very pet friendly. The breakfast here is just about the same as all other best westerns, just a little bit more limited and no biscuits/gravy.

"Best Deal on our Trip Around Olympic Nat'l Park"

Mike R, Lakeville, Minnesota 23/09/2017

We were not planning on staying in Ocean Shores but after a long day of hitting the coast and the rain forest we were tired and needed a place to sleep. We called Best Western and they had rooms available. Right on the ocean, and we had a balcony, with an ocean view and a mini-suite for $135. AARP rates. We thought it was new but it was just undergoing a renovation upgrade. Very friendly front desk and fairly decent hot breakfast bar. Best deal we had during our 8 days in Seattle area. I wish we could've stayed one more day.

"Some good things, some meh :/"

Hollee O, Kalama 23/09/2017

My Husband and I stayed one night at this Best Western location for a quick getaway.. I'll start with the good: nice front desk service, spacious rooms,beautiful view, decent breakfast and generally clean common areas. The Meh: We were put on the second floor (I believe there are four floors total) and I think we could hear EVERY single move the people above us made, from the creaking bed to the steps on the floor and even a very adult conversation! We were in room 217 and the people next to us obviously had many small children- which is ok, we have five of our own, but since we wanted a quiet evening away, hearing loud children next door to us and guests directly above us, we barely slept. The rooms come with chairs for outside balcony seating, but when we went out to our balcony to enjoy the ocean breeze, there were lots of bees and lots of construction material for us to look at(picture attached)kinda a bummer to see a bunch of trash (side note: the front of the hotel also had a bunch of general trash and a construction dumpster out front). The hotel was very loud- honestly. I think if we stayed here again, I'd ask for a top floor to avoid the heavy noise volume. One last thing, the room didn't have a/c- which is not usually an issue in Washington but the room was quite warm throughout the stay.

"Great room"

User 18/09/2017

Room was spacious and spotless. Clerk at the desk made changes in the reservation with no problems and was very helpful. Breakfast was typical, but area was kept picked up by someone that was constantly cleaning up and helping people find things. Would definitely stay again if we were in the area

"Great Stay!"

Karen C, Saint Louis, Missouri 17/09/2017

This hotel is undergoing some renovation but it was clearly communicated and did not have any negative impact on our stay. It is a beautiful location directly on the water. A great place to stay for a romantic weekend or family vacation with easy access to the beach.

"Road trip"

michaelcH4970TY, Sidney, Canada 16/09/2017

On road trip for 2 weeks so its especially nice to arrive at a hotel where you are greeted in such a friendly manner and then to have a really nice room. That's the experience we had here. We were traveling with an ill person and Shlila at the front desk was so compassionate.

"Pleasant stay"

310glennl, Canby, United States 15/09/2017

Excellent view, comfy room, good quality. The hotel was in the middle of deck repair and painting. These types of maintenance activities are necessary and were unobtrusive and caused no problems during my stay. My stay was quiet and pleasant. There are multiple good restaurants to choose from in the area ranging from reasonably expensive to fairly expensive, depending upon your personal preference.

"Pleasant Stay"

User 14/09/2017

My family and I stayed here on September 10th and 11th. The staff we encountered were very friendly. We all enjoyed the breakfast. They have a pool and hot tub that are very warm. We had a nice view of the ocean from the second floor. The hotel is a short walk to the beach. The room was clean.

"Magic Ocean Get Away"

R2024BVmonicaa, Seattle, Washington 14/09/2017

You will love this place. Right on the beach with a cozy balcony over looking the water. There is a fireplace in the room for when the sun goes down and what a sunset it is it, All you need s a bottle of wine or a dry martini and someone lovely to share the moment., enjoy,

"A Good Hotel .. but Some Issues"

patricianR1486MA, Bremerton, WA, United States 14/09/2017

Had high expectations in the beginning. Excellent corner room .. very spacious. The bed was extremely comfortable. But, was somewhat disappointed in the end. No connection to WiFi.. sadly.. and, was never remedied..

"No ADA accomodations charge wrong card blames customer"

jean N, Seattle, Washington 13/09/2017

Staff was rude about ADA accommodations and charged the wrong card, yet blamed us. Manager is a Blamer, and can't own up to their mistakes. Husband is an amputee on crutches with assisted dog. We needed two beds, only truly ADa Rooms that met those two needs were being remodeled. If we were the suing type of folks, there would be a lawsuit. She made no offer of compensation for our troubles. Stayed at Shilo Inn two weeks later. No troubles there and the pool is open 24 hrs. Nicer hotel by far with better rates.

"Okay hotel. Nothing special. "

tiffany g, Bremerton, Washington 09/09/2017

Decent enough. Not as nice as it looked when I booked online. Average decor. Bedding and towels are scratchy and uncomfortable. No utensils provided for the kitchenette. Could use a remodel with upgraded decor. Nice pool and hot tub. Great customer service and good location.

"Ocean Shores"

Cheryl G, Kent, United States 06/09/2017

Hotel was clean and quiet but fully booked for the weekend. The hotel is a little outdated and the restaurant was closed during our stay. The Hotel does offer wifi but it was so slow that it couldn't be used. They do offer a breakfast which had a few hot items (eggs, bacon, waffles), muffins, pastries, toast, bagels, juice, and coffee. The breakfast area is really small for how many guest where at the hotel for the weekend. I think we were in room 220 and we had a nice view of the ocean. There is a small balcony and they provide plastic chairs. I like that this hotel is not located on the main road and is more isolated for the other hotels. Enjoyed a nice morning out on the balcony drinking coffee and listening to the wildlife and ocean.


tinamg2017, Ocean Shores, United States 05/09/2017

1st flr Ocean front rooms have no view due to overgrown bushes on the beach. Hotel under renovation, being resided. Restaurant closed until further notice. Indoor pool sheetrock ceiling partially covered in plastic. Breakfast area does not have enough seating for peak season. Overpriced for the experience.

"Short stay with family."

Chari C, Bonney Lake, Washington 03/09/2017

Decided to go to beach for couple of days. Ocean Shores Wa. is close for us. Daughter made arrangements to stay at Best Western since they had stayed there before. Close to beach. Clean room, nice employees, pet friendly. Nice continental breakfast. I'll definitely stay there again.

"Love the updates to the 1st floor"

tac0matraveler, Tacoma, Washington 03/09/2017

Best Western has always been our favorite place to stay. We typically stay on the first floor which are the pet friendly rooms. Our one complaint was how old and dated the rooms were. We were completely blown away by the updates. This is really a game changer for the old hum hotels in OS. No more old ugly carpet with staples sticking out. Now there is tile and wood floors. Yes some reviews complain about the sand which is repealed by the floor but that is easily cured with a broom sweep (the second we even brought our own broom). Our group had two rooms with their own pros and cons: Room 103: this is the room that has its door outside on he northern most side of the building (against the beach access road). It probably has the best view on the first floor, has its own raised mini deck (which if you have a baby gate you can keep kids and dogs corralled), and two sinks. Cons are since it's across the camping ground it can a little more noisy, with campers also facing your window. Also the mini fridge they put in is smaller and not stainless steel like in other rooms (the color matches the decor but the area they built for it was larger so it looks like at the end they ran of the nice fridges). Room 118: has a entry hallway making room look bigger. It has a larger stainless fridge. It's on the corner on the south Sound and your windows face the dunes so their is more privacy. The room only has one sink. Also since it is on the far end probably has the least ocean view. Room also seemed to get hotter then 103. They also have a great pool. They re did the meal room but the food layout is go as when the hotel is crowded there isn't a lot of room to seat and everyone climbs over each other at the food counter. The waffle makers are bigger so fill up the cups they give to the brim or the waffles come out all thin. Mary at the front desk is always great to deal with and is always helpful. Can't wait to come back.

"Pleasant Experience"

ShelleyM19, Bellevue, Washington 29/08/2017

Loved the layout of the room and the great view of the ocean. The room was quiet, spacious, and comfortable. It was an easy walk to the beach from the hotel. We will definitely return again and will recommend to friends and family!

"Cheap cheap cheap"

E8224QZgloriam, Seattle, Washington 28/08/2017

Cheap right down to the skimpy single ply toilet paper, poor and crowded breakfast experience, cheap plastic coffee pot and awful coffee in the room, dirty windows, crappy amenities, lack of common areas, no air conditioning. Everything was if the lowest possible quality. But the staff was as sweet as could be.

"Older Beach Property"

John B, Nashville, Tennessee 26/08/2017

Disappointed in beach area when we arrived. Older stick buildings, sad facades and just tired appearance. Sorry Wish we had booked somewhere else. Hard to find decent food and drink. Really disappointed

"Mother's Day treat"

josiesilver, Seattle, Washington 26/08/2017

It was a beautiful day when we arrived. There is construction going on though it wasn't in our way. The waterfront view from the room was perfect. We had a free brunch with our stay and it's good. Staff are helpful and the room ok. It is old and can use some renovation.

"Loved our room !!"

User 22/08/2017

The hotel is pretty standard Best Western. Pool, breakfast, the restaurant was closed, good access to the beach and good views over the grassland/brush/greenbelt above the tide line. However, the part we liked the best was our room. I think it was 221; two room two bed (both kings) looking over the greenbelt with an angled view of the ocean. We much preferred this view because there were birds and deer. The room was perfect. I think there is only one of these in the hotel so, if you want it, book early.

"Prehoneymoon check"

parisbear, Redding 21/08/2017

We stayed here in advance of our daughters honeymoon trip. Basically nice. Friendly staff but not restaurant staff. Needs new paint! Hideous color! Carpets worn. That said, grounds nice, location primo! Quiet, big partial ocean front. Cute town. I recommend but like all tourist hotels, it takes a beating. Fair price.

"Ocean Shores Lighthouse, lightsout"

roya268, Port Orchard, United States 18/08/2017

Aging, worn and poor shape. Great location with but, repairs are needed and the staff ignored repair requests and laughed at my suggestion that a broken fireplace should result in a discount to those renting the space. When I rent a room anywhere I do so for all the amenities that come with that room / facility, if something is broken it should be fixed or the price adjusted to account for the lesser product I am receiving.

"Great access to beach"

Tammy M, Yakima, Washington 17/08/2017

I enjoyed our stay at this hotel. We were in town, Ocean Shores, for a motorcycle rally and the hotel was great. They had even blocked off special parking for all of the motorcycles and had towels to use to wipe our bikes down with. It is a tad far from the convention center/main town area (far for walking to) and no close places to eat, which is probably the only drawback. But great access to the beach!

"Nice staff, Clean, Quiet, Near Family friendly spots"

Renee002, Hollister, California 16/08/2017

Friendly staff, good night's sleep, walking to the beach, enjoying the view (even has a clam cleaning station when clams are in season)...Breakfast is ok, indoor pool wins kids approval...Hot tub was closed though. Ask for the ocean view side if available. TV and wi-fi and I think a games console also.

"Wonderful Time"

Connie T, Renton, Washington 15/08/2017

We had a great family time at the BW Ocean Shores. I was traveling around the Olympic Peninsula with my husband, two teenagers and and two dogs. This was the best hotel we stayed at. the room was large and clean. It was very pet friendly and the breakfast was great.

"Best Customer service EVER!!!"

tessalynnsjanitorial, Clarkston, Washington 14/08/2017

We had the best ladies weekend ever, and our room was immaculate the view from our 2nd. floor room was out of this world the ocean was right there. But the best thing I can say was the customer service was awesome the two front desk ladies we dealt with was Mary and Madison they were very helpful, they knew the area well, gave us suggestions on the best places to eat, when we needed a bottle opener, extra towels more bedding and paper plates they were fast and supper sweet, ya we were needy! but they never made us feel that way, it's like they wanted us to have a great time too. We will defiantly stay there again when we are back in Ocean Shores WA. Oh ya!! and the indoor pool, sauna and spa that you could fully stand up in, were great and relaxing after a day of horseback ridding on the beach. and did I mention the best continental breakfast!!! We stayed on the second floor, it was clean and quiet, our room had two queen beds a pull out couch bed, a fire place and a fridge and microwave as well as coffee maker that we never used because the continental breakfast was the best, waffles with all the toppings, oatmeal and fruit as well as yogurt and eggs and sausage. Coffee, tea, orange juice and apple juice.

"Nice hotel, close to the beach"

cosmo7778, Wellsburg, West Virginia 14/08/2017

This hotel is in walking distance of the beach. The 1st floor ocean front room we had was very nice and clean but the view of the ocean could not be seen cause the sand dunes are overgrown with shrubs. The restaurant was also closed that was located in the hotel. If you plan on eating there call and check to see if it's opened back up 1st so you don't get a surprise like we did. It wasn't listed as closed on the online booking page. We walked to town to eat but there's lots of places to choose from within a mile. The staff was also friendly.

"Great Get Away"

User 08/08/2017

Great place to stay. Close to the beach, great beds. Decent free breakfast. Great staff that wanted to make our stay great. The rooms were very quiet, no noise from the room next door. The restaurant was under a remodel, so I can't say how the food was.

"Below Average Hotel, not impressed"

NnekaJuf, NY 07/08/2017

Where do I begin with this review. The good -Not that much, the breakfast was just ok The bad, ugly and the rest.... OMG this hotel is outdated, and overpriced We stayed here on 8/5/2017 for one night and we couldn't wait to leave. As we drove up to the hotel I started to get the feeling this was a mistake, at 212.00 a night, we expected at the very least 2 - 3 stars, The check in process gave how outdated the hotel was, I had to actually write on paper, nothing was automated. Then we check into our rooms and start unpacking and looking over the beds to get the kids ready as we were tired and wanted to grab something quick and then sleep. I reserved a room for 5 people, 2 adults and 3 kids. it was nice they had an option for 2 queen beds and a sofa bed. We opened the sofa bed and was SHOCKED at what we saw, the mattress was so worn out and riddled with holes and marks/stains , I couldn't t tell where they came from. The mattress was probably an inch thick , when you sat on it, your whole body felt like sitting on iron bars. We decided to call the front desk and complain before them we looked for extra sheets and pillows, what hotel doesn't provide extra sheets and pillows knowing we reserved for 5 people? there were none, they sent someone up with sheets, as we open the paper thin very old faded sheets, we saw holes in them , I was shocked and couldn't believe how careless, nasty and rude this was, to even hand anyone sheets like these to use. Then we call back ask for new sheets complaining about the sofa bed and sheets saying can we have a new mattress, they said there were none. We then asked for pillows to put under and decided it was better to just get a rolling bed and move it close to couch (not sofa bed) and then make a bed out of it for the kids, it was painful. All the staff could say I that they were sorry and in the process of changing all the furniture. My cousin got into her bed and pulled back sheets only to find more holes covered deep under the comforter, we were appalled to say this least. I cant believe we still go here This hotel should be a motel and should not in any way charge more than 100.00 a night, this was a complete disgrace to the best western chain. I have stayed at other best western properties before and although there were 5 stars, the experience never prompted me to write a review I felt this was the step child they abandoned and forgot about. With the amount of money they should provide way better service and amenities. I strongly believe they only reason they get away with this is because there are not many hotels in the area and they monopolize on this. I will never stay there again and do no advice anyone too. And really ocean shores itself was cold and boring, run down town with nothing to offer, I will definitely never return, It was the most wasted weekend I have ever spent we couldn't wait to leave. NEVER AGAIN, PLEASE STAY AWAY FROM THIS DUMP

"Mostly nice"

701pattyr, Tumwater, United States 07/08/2017

Very happy with most of the stay. Rooms were very clean. Staff friendly and helpful. Continental Brkf. very good. I liked that coffee and juices were available 24hr. Only complaint was siding construction going on during day so couldn't sit out on balcony during the day. I know remodels have to be done but discounts should be given when there is construction going on. Overall, a very nice hotel.

"Comfortable and good service"

Rehsinup19, Kent, Washington 06/08/2017

My wife and I stayed here for one night and really enjoyed our room. We had a room with a large jacuzzi tub and really enjoyed this after a day on the beach. The DVD player in the room and the kitchenette (microwave, coffee maker and refrigerator) were also a nice addition. We also enjoyed the two deck chairs provided. We enjoyed watching the sunset from our balcony. The one thing I would change here is the ice machine. It doesn't have an ice reservoir and is an ice dispenser instead. The machine appears unable to handle the volume as I tried to use it three times and could get no more than 6 cubes. Other than this everything was great.

"Great Location to stay in Ocean Shores"

User 05/08/2017

Nice, roomy hotel. We had a few issues (smoke alarm beeping at 1:30 am, person upstairs throwing finished cigarettes off balcony without even putting them out, but staff was very helpful and took care of our issues. Nice location within short walk of beach, typical hotel breakfast, clean and nice rooms with sitting area and balconies or patios.

"View of - Construction guys outside my door!"

TravelsWithFriday, San Francisco 02/08/2017

Sadly I chose Best Western for my beach getaway with my dogs. I had options back when I booked a few weeks ago - but of course now all the hotels are sold out. With dogs you are stuck on the first floor - fair enough - I knew this when booking. What they don't tell you - is that there is construction going on until 6pm every night - 5 feet outside the window. I've had construction guys rattling around just outside my only window/slider. The only way to get any privacy is to close the drapes - which isn't why I paid $180 to stay at the beach for the night!! The screen door - doesn't even slide closed properly (perhaps I can lean out and ask a construction guy to fix it??). Other than my issues - the staff is nice (but couldn't change my room). I'm so very disappointed - I know its just a Best Western - but my goodness - at $180 a night I would expect to have a room that doesn't have construction and construction men just outside my door. And sadly - all the other hotels on the coast are booked so I'm stuck here.

"Incredible ocean View"

Gloria S, Marysville, United States 02/08/2017

We love the location, easy access to the beach, a short drive to down town for shopping, food & entertainment. Our grandson's love the light house with a spectacular view of the beach, the ocean, Ocean Shores & the beautiful sunset's. A few disappointments; we paid extra for the ocean view, but the sliding door was so rusted, we had difficulty opening the door to access the deck, to be able to sit out & enjoy the ocean view & ocean air. The hot tub was barely tepid, the pool shower was not working. I reported it to the handy man. The hot tub was better, later in the day. Over all it is a beautiful hotel with spectacular views of the ocean. We will stay there again.

"You Get What You Pay For"

Sarah H, North Bend, Washington 31/07/2017

Decent hotel. They tried to spruce up the look of things, but there are still problems under the quick fixes (i.e., hide-a-beds that are fixed with duct tape and don't even pull out, wobbly ceiling fans, outside lights thay don't work). Not a bad place for the price though.


sharone793, Bothell, Washington 30/07/2017

This was a get a way trip for me and two granddaughters and to see my brother. Our room on the 4th floor was very clean and had a fantastic view of the ocean. It was very quiet, probably because we were on the 4th floor. Beautiful place to stay and friendly staff... we were comfortable and hated to leave.

"Decent price and confortable stay"

ericcH3540JI, Fremont, California 28/07/2017

Very comfortable stay with nice partial beach view. Wifi connection is also great. I like the hot breakfast there. Walking distance to the beach. Conveient and very nice stay. By the way, this 200 charecter minimum in review is annoying. I am typing the last two sentences just to reach the minimum.

"Nice location"

1Advisor333, Upland, California 27/07/2017

Very nice location and views of the beach. Easy to walk to and could watch the sunset from the room. Construction was going on but not too bothersome. Restaurant closed but staff gave a (hand-drawn?) map to the town with restaurants shown. check-in crowded but check-out easy. Parking not a problem. Rooms large and clean. breakfast area had issues with drink machines and size.

"Great hotel very near beach"

ilovedurango, Denton, Texas 25/07/2017

This hotel's room was huge! It was clean, well appointed, and comfortable. Breakfast offered a good variety of choices with plenty of seating. The pool was heavenly! And the short walk to the beach was especially nice. We would definitely stay there again!!

"Great location and nice hotel "

WAGehring, RosaliaWA 24/07/2017

Room are very nice and quite large. Property is clean and staff was very helpful. Free breakfast had waffles, scrambled eggs, sausage, pastries, bagels, coffee juices and other breakfast items. Our kids enjoyed the pool. The hotel is very close to the beach.

"Family trip"

F3078GXjamesw, Lakewood Pierce County, Washington 21/07/2017

We had a wonderful first time experience at this hotel and will be coming back to visit once again.. we enjoyed the breakfast the hot tub and the late night swimming at the pool ... we will bring friends

"It was nice and relaxing"

Fernanda G, Seattle, United States 20/07/2017

Although we didnt get the room that we have booked for which was a room with two queen beds with a sofa bed the stay was very nice. The staff is very friendly everyone greeted you which is always a plus for me. Thank you Best Western and Staff!!

"smokey from beach fires"

196fredam, Everett, United States 19/07/2017

This hotel is very nice and newly remodeled, It is a great location. It has a great view. I marked them down because there is no air conditioning and the smoke from the beach fires were huge (felt like we were in the chimney) and the room was too hot

"Great place to stay at Ocean Shores, WA"

579carleenh, Pacifica, United States 14/07/2017

Nice, clean, accommodating staff, beautiful view, free breakfast, nice staff, almost on the beach with easy access, family and pet friendly-worth the price, would definitely return if/when I visit again

"Right on the Beach with AMAZING View"

SandyBeachBumTM, Vancouver, Canada 13/07/2017

Again, Best Western can be depended on for a great place to stay. My room was on the 4th floor overlooking the beach - just amazing view with sounds of the waves. Heaven. The room was huge, with a deck to sit out on and two deck chairs. There was a good sized kitchenette and a fireplace. The rooms furnishings were a little dated and the room overall felt 'tired' but who cares - THAT VIEW!!!! The wifi did NOT work at all for me (I have had no trouble at all on a 14 day beach hopping trip from California to Washington at any other hotel) and the tech help they provide (number on a card in the room) was completely useless, half an hour wasted - he kept trying to get me to fix my laptop - reboot it, reload the browser etc etc etc and would NOT hear me when I told him the issue was not my laptop - I was connected to their wifi just fine but their wifi was not connected to the internet. Just totally frustrating. And as I am on a trip for my travel blog, wifi was essential. Thus I stayed only one night here when I wanted to stay two. And I went for dinner to a restaurant that had wifi and connected NO PROBLEM 15 minutes after I got off the phone with Mr. Useless.

"Very impressed"

P5480GKcarolg, Centralia, Washington 11/07/2017

I love this location. Always very clean and the staff is very friendly as well as helpful. The location is very convieniant, as it is just walking distance to the beach. I also like the private balconies that look out to the beach so you can enjoy an amazing sunset. The rooms with Jacuzzi tubs are definitely amazing! Will never stay anywhere else when I visit there.

"Right on the beach."

User 10/07/2017

Best Western Lighthouse Suites is a great place to stay in Ocean Shores. Very kid and dog friendly. Newly remodeled rooms look great. They are still remodeling few areas, but didn't get in the way. Super close to the water, almost on the beach. Staff was great even though we were there on one of the most busy weeks, 4th of July! We will defiantly be stay there again.

"Beach getaway with grandkids"

dginbluejeans2017, Seattle, Washington 10/07/2017

Very nice hotel, with a great complementary breakfast. Swimming pool and hot tub kept the little ones entertained for many hours. Friendly helpful staff and close to ocean beach made our mini vacation enjoyable.

"Super quiet and Comfy"

macramz, Tacoma, Washington 10/07/2017

Even with a bazillion kids in the hotel for a baseball tournament, our room was super quiet and the king bed and pillows were the most comfortable I've ever slept in! Error on reservation when we arrived was solved perfectly very quickly.

"Holding back tears"

M7419JYjamesv, Lakewood, Washington 06/07/2017

Every time we go to the best western ocean shores lighthouse we are never disappointed our expectations are always met and it is very enjoyable the employees are very helpful and are there for every need we love this establishment and the staff make us feel at right home

"Perfect place to spend the 4th of July!"

Mageeclan, Black Diamond, Washington 05/07/2017

We had a ocean front room for the 4th of July. It was the perfect way to be off the beach and the crazy, but get to watch alot (and I mean a lot) of fireworks right from our deck! Our room was nice and clean, very nice size, two queens, a sitting area and small kitchen area with a fridge, microwave, sink. coffee maker. We also had a fireplace in the sitting area, but being summer we didn't use it. They are working on the hotel so there was some construction, the elevator went down for a bit so we had to take the stairs. There is a pool and hot tub. They have a good free breakfast in the morning with all the usuals plus waffles (you make), scrambled eggs and sausage. They staff was nice. The resturaunt is no longer open which was a bummer. But we did get some pizza to take to our room while watching the fireworks from a place called Cruisers Pizza in town, it was excellent. In the morning there were deer out in the dunes. Overall all decent stay, will stay here again next time we are in Ocean Shores. Best Parts: Large clean room, great view of beach, easy access to beach, good breakfast, free wifi Cons: Little noisey, thin walls, no resturaunt in the hotel

"Value on the beach"

katherinedK55BB, Seattle, Washington 04/07/2017

Great view and proximity to the beach. The balcony is great to sit and enjoy the view. If possible, ask for a room on the south side, away from the access road and campground. The room was quite big and nice amenities, clean and enjoyable.

"Close to Beach"

User 03/07/2017

Stayed two nights over 4th of July weekend. Pet friendly hotel. Room was very spacious and comfortable. Pool area was great. Breakfast staff had some difficulties keeping up with amount of guests participating in breakfast. Access to beach was awesome. Also close to other areas. Definitely would stay again.

"As expected for this hotel chain..."

travelnshoot4two, Seattle, Washington 02/07/2017

We had our adult children so chose to book the 2nd floor Junior Suite. The room has a King bed plus a separate bedroom with another King bed. The couch in this suite is not a pullout bed which was not a problem since there were only 4 adults in our party. All in all, the suite is pretty basic - the layout is the same as the other rooms except for having a separate bedroom. The deck looks out to a large grassy area and the ocean beyond. Being early summer, the weed pollen affected some people in our group who woke up with scratchy throats. Common to this chain, there's a simple cold/hot breakfast from 7-10a. There's also an indoor pool and sauna in the building. The location is convenient to the stretch of wide, sandy beach - the road leading to it is right by the hotel building. Cars are allowed on this beach so it takes no time at all to get on it. Thankfully, we didn't have a problem getting stuck in the sand which we heard have happened to some cars. We saw small groups of people enjoying the beach on horseback. The rental stand is the beach road close to the hotel.

"Very pleasant stay at the Hotel"

Maurice K, Vancouver, Canada 29/06/2017

I was particularly pleased with the efforts of Mary who went to an extra effort to get us settled after we had decided to extend our stay. This made our extended stay so much more satisfactory.We remain loyal supporter of Best western and are looking forward to staying there again

"Great Ocean Front Views"

User 28/06/2017

You can beat this place for a beach hotel. They are remodeling and updating the inn. It's nice to see the owners are putting the time and dollars into the prime location. When I return to the area -this will be the place I stay.

"Customer service on top of a perfect room!"

V8417EXpaula, Ocean Shores, United States 28/06/2017

The front desk help was amazing at this establishment and then the room did not disappoint. We had a beach view with a balcony and could walk to the ocean from our room. We also walked the entire town from the room to go out to dinner one night.

"Nice location and comfortable room"

donp638, Des Moines, Washington 27/06/2017

Great location, wonderful ocean view, comfortable room with amenities. The TV did not work in the fitness room and the equipment was marginal but everything else about our stay was enjoyable. Would recommend to others.

"Bad weather...Great view"

Wayne S, Lacey, United States 25/06/2017

The view from the balcony rooms is outstanding even if the wind is blowing and the rain is falling..Staff at every level are friendly and helpful. The people maintaining the breakfast buffet were really hustling to keep things hot and fresh..They did a really good job.

"Location is great!"

Cgrsar, Port Angeles, Washington 22/06/2017

This hotel is pretty run down for the price. But the location can't be beat. Just a quick walk or drive to the beach. Continental breakfast was pretty good! Beds need overhauling. Staff was very friendly.


CALIFORNIAKAYKAY, Lakewood, Washington 21/06/2017

Only negative is that I wasn't warned that the restaurant and bar would be closed, which I'm resuming was due to remodeling. Other than that the staff and hotel were excellent. The remodeling decor is beautiful. The look-out tower is such a bonus and my granddaughter LOVED it!

"Great Experience ...."

X4667JCnicolet, Seattle, Washington 19/06/2017

The jetted tub was large and the jets worked exceptionally well... the lighting overall in room and over jetted tub in main room had overhead lighting. The view from room was amazing of ocean... the hotel is centrally located so the noise is only of the ocean.... the deck outside was big enough for two guests to hang out in ... with chairs provided by hotel... the bed was a king size and very soft and comfy and pillows too...

"Perfect for the 4th of July!"

jacquisuea, Silverdale, Washington 18/06/2017

Our family all gets together every year for the 4th of July in Ocean Shores for a family reunion, fun, and fireworks for the past 7+ years. We started our first year all of our first year and it has become a tradition. We love it at the BW Lighthouse the staff is always so attentive and accommodating. They even put up with all the kids running around and even keep a eye on them when some get loose (THANK YOU) The rooms they let us reserve all next to each other for the next year when we check out. The location is amazing, we can walk to the beach in the a.m and set up our big old group spot around our fire pit and being so close to our room it's easy to walk back and go to the bathroom throughout the day. Between the 2 beds and the pull out you can get 8 people in a room if you need to , even your long as they don't bark so you don't bug your neighbors! My opinion not the hotels! Finally the kids favorite...The pool where they live if they aren't at the beach,, I love how you have to have a room key to get in and not just anyone can get in. THANK YOU BEST WESTERN I WILL SEE YOU IN A FEW WEEKS!!! -Jacqui Poulsbo Wa.

"Highly Recommended!"

candicef636, United States 12/06/2017

We were celebrating a girlfriend's birthday and stayed in a 2 bedroom with a pull out sofa. The room was very clean and comfortable. We had a view of the ocean from our room. We all love taking photos and we took a lot while seated on our small deck. We are planning a trip to Hawaii and will definitely look for a Best Western!

"Family Reunion"

devilynsnow88, Port Angeles, Washington 11/06/2017

Our experience with our room was excellent, incredibly good housekeeping services, polite and very helpful staff, Very informative about our rooms the hotels amenities: such as pool, restaurant and the surrounding activities going on in the area. Very attentive to our needs.


shaunh1978, Puyallup, Washington 11/06/2017

We arrived June 9th 2017 stayed 2 nights. We were able to get checked in early wich took several phone calls that got us nowhere finally we had to show up in person to get it in early. The disappointments were the key cards not working , replaced the keycards and still had issues, the sliding glass door screen was missing all the rooms had sliding screen doors but our room, we wanted to use it cause it was warm out and we had brought our puppies, the most disappointment was the ants in our room I saw a few big ants on the drapes but our last night I woke up at 4:25am and what woke me up was and ant crawling on my neck. We paid $213 per night for our room. It was a corner pet room. On our way out the gal at the desk asked how our stay was and what they could've done better and I told them. They didn't refund us anything ! But I told them they may want to take care of those things. We may not go back there again. I gave 2 stars because the continental breakfast is a a good deal .

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello Shaun: I just wanted to check in with you as I have indeed tried to call you a few times since your departure - I was not yet in when you spoke with our Front Desk Agent due to my lengthy schedule at the hotel the day before. Our agent told me of your concerns and that she'd spoken with our Maintenance and Housekeeping Managers. We could not find any ants but had the door area treated by our pest company right away. We did indeed put in a refund on your credit card but when we tried to call to let you know about this, the line only rings and then goes into a busy signal. I asked our Front Desk Agent to email you a copy of your stay folio reflecting the refund but I'm sending it along again to the email on your Best Western Rewards account just to be sure you receive it. If you have any other questions, please let me know!

"Very nice Hotel to stay in especially when remodel is done"

S9450XVjohnf, Puyallup, United States 10/06/2017

Overall we like to stay at the Best Western at Ocean Shores, for the location, not on a busy spot. I think the value is good for what you get for your money. We keep coming back to the same Hotel each time we go down to Ocean Shores, so that kind of speaks for itself.

"Get away "

User 09/06/2017

I just love this place every time i go. This time I had a corner room. Great view with great location and accommodations. As always great staff, small elevators but I find it perfect. Nothing bad to say. Close enough walk to get up and run/jump into the cold ocean water in the early morning before I start tbe day.

"Great Location, upgrades needed."

Tara D, Bellevue 29/05/2017

Booked into the King Suite, top floor full view, which was amazing. They have a nice balcony to sit out on, with two plastic chairs. The hotel is doing upgrades with new carpets on the top two floors (according to the sign) and re-doing the breakfast room. The great part of this hotel is that it is right on the beach with vehicle access to the beach right there. They are not on the main drag in town, which is great during the busy Memorial day weekend. Downside, which is why only a 3 star: The hotel is a bit dated. Traveling as a family the hide-a-bed in the room was not functional as the springs and bars were not connected. The whole thing sagged in the middle just looking at it- so not even comfortable to sit on. The king mattress was not a pillow top and for side sleepers, not a good combination. The bathroom shower curtain- there is only one fabric one and after one kid shower - it was covered in water.

"Friendly service and great experience"

400nikkie, Seattle, United States 28/05/2017

Clean rooms, very friendly and helpful staff. Made our stay very enjoyable. The breakfast buffet was wonderful with waffles and delicious coffee. The kids enjoyed it! Appreciated the pet policy so we could bring our four-legged family member.

"Location, Location, Location"

Samantha Z, Seattle, Washington 17/05/2017

In case the title didn't catch you, let me remind you: Location. I've stayed at the hotel twice now and the hotel is ocean front. Stunningly, amazingly ocean front. If you're lucky enough to get a west-facing room, your balcony looks straight out into the forever of the Pacific Ocean. That, alone, should be recommendation enough for any hotel. The rooms are standard-issue hotel rooms, nothing special except the view, which is exceptional. The employees at the hotel are very nice and helpful. The amenities are decent. The price for the location is pretty reasonable, in my opinion. The only issue I had with my stay here was a billing issue that took an extra phone call to clear up. Overall, it's a nice place to stay if you're looking to spend with weekend with the ocean.

"Second Time"

equinegamer, Hamilton, Montana 17/05/2017

Really enjoyed out stay this time. Too bad it wasn't long enough. We brought our dog this time and stayed in a newly redone room. It was awesome!! The bed was super comfy! The hotel was being renovated when we were there but it didn't not hinder our stay. It is going to be so gorgeous for the summer when all the work is done!

"Not worth the money at this time"

kelseyc252, Bonney Lake, Washington 15/05/2017

Noise from laundry at 11pm, dogs barking outside your doors, having to sweep my own room because housekeeping left a mess, and having my kids waking up freezing when the thermostat was set to 69. Highly disappointed.


shedav6, Poulsbo, WA 12/05/2017

On the beach!!! Quiet area, friendly staff, clean throughout. Recommend king size bed/suite on fourth floor with full balcony. Keurigs' in room, along with mini fridge and microwave. Complimentary breakfast buffet with waffle maker. FYI Under a remodel so restaurant, business center and fitness rooms were closed.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you - I see you've enjoyed our fabulous views and glad we could accommodate you in your favorite room type! We are almost ready to re-open the fitness center - the lobby is current back to it's normal spot and we just have a few finishing touches out there. The breakfast room downstairs will soon be ready as well! Waves Restaurant is actually a separate business and is not closed due to the renovation, it just has been closed until further notice from the owners. It has been the hotel itself that has been under renovation! We can't wait for everyone to visit and see our new decor!

"Our stay in Ocean Shores"

L3024MWmichelleb, Colorado Springs, Colorado 12/05/2017

Excellent room, excellent views, good breakfast, easy express checkout. We love this hotel and will always stay here when we're in Ocean Shores. Friendly staff, very clean hotel, overall a very enjoyable stay!

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you much Michelle. We appreciate your staying with us and I'm delighted you took the time to let everyone know about us!

"Very nice rooms and location"

shane c, Calgary, Canada 11/05/2017

We stayed here for two nights and it was very nice and comfortable. There were some renovations taking place but this did not effect us enjoying our visit. The room was large and laid out well with large sitting area and kitchenette. Very comfortable bed and nice flat screen TV. The free breakfast was excellent and there were no issues with the WiFi. Overall an pleasurable visit at a great location.

"Great place to stay during Pacific Highway road trip"

amm2015, Toronto, Canada 08/05/2017

Friendly staff; small town feel and nice environment; rooms have been recently renovated; reception area still being worked but almost finished... we appreciated being offered an upgrade to a beach view !-- walking distance to the beach; great sunset view; on premise restaurant currently closed but looks like just finishing up the renovation there..

"Family Getaway"

christinesX7329NH, Seattle, Washington 08/05/2017

Overall stay was easy and convenient and location was perfect! They were renovating the lobby area but it didn't bother me. The room was nice with an ocean view but access to the balcony was a problem. The door was extremely hard to open. Luckily my husband could do it for me but even he had a hard time with it. Other than that, the room was great! Also, their internet wifi was awesome and fast!

"Beach front "

Lparent, Fort smith 07/05/2017

We had a nice room with ocean front balcony. It was so close to the beach. Perfect for beach combing or clam digging. They were undergoing construction on the restaurants when we were there, and we didn't have our included breakfast. Good value for price, and really can't beat the vicinity to the water! We saw a bald eagle eating a fish just down from the hotel.

"Completely Unsatisfied"

User 05/05/2017

When we arrived, we were greeted by shipping containers in the parking lot, and makeshift construction workstations outside. The front desk was under construction, so the "desk" was a fold up table in the room previously used for breakfast. There was no mention of an additional $20 pet deposit when I booked my room, but they made sure to collect it when I got there. While walking to our room after checking in, we noticed random floor tiles, trash and construction tools laying about. I started to get nervous about what our room may look like. The room itself was visually appealing, minus some brackets that were not removed, or were added and the project was unfinished. We were in a "pet friendly" room, so we didn't have a view, not a big deal. The room had laminate flooring, which looks nice. However, if you go barefoot in the room, and there is the slightest bit of dirt or sand on the floor, you'll feel it! I have no idea why they didn't opt for carpet tiles that could be replaced after "accidents" or pet damage. The end result is a dirty feeling floor and a loud room that echoes. The beds looked really nice. However, they were hard as a rock and very thin. In this case, the wrapping on the box was better than the gift inside! The 2'x8' "patio" off our room was overgrown with grass and weeds and had random pieces of construction wood laying right outside the door. After a long day, we went to use the spa and pool. The spa was not very hot at all. The pool had a green tint to it and was not heated. A shower afterwards was required. While trying to fall asleep on the slab of granite that was our bed, we repeatedly heard other doors down the hall closing. The door closures are set for a slow close finished with a SLAM! Between 10pm and midnight we heard that 9 times! The Waves Restaurant on site is "Closed Until Further Notice", but they still use it for the Continental Breakfast. The selection was basic...pastries, cereal, fruit, juices, etc. They've added a DIY waffle bar, which I tried. The batter had a strange aftertaste so I only ate a few bites of my waffle and grabbed a banana on the way out. Total disappointment for $143 for one night.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Hello Mr. Bolden: I'm sorry to hear that you were disappointed that we were renovating and about our pet fee. I have researched your reservation and am not sure if you made your reservation through an agent or on the internet (it was not directly with us, but an on-line travel agent in the Expedia family of on-line booking agents); if it was on the internet, we do have both the renovation and the pet fee declared - both our website and the on-line companies - if it was through an agent, I can only apologize if their agent did not let you know about these things. It is never a good or convenient time to do a renovation but we have been trying to get this year's projects done before the busy season! We are currently working with our Best Western design approval group to finalize decor choices for the throw rugs in the first floor rooms and pictures -- this year, our budget had to be spent on main items such as carpet, flooring (including the new Pet Flooring on the first floor which is actually vinyl and cork with microbial agents specially designed for use with pets). New furniture, throw rugs, and some other items will follow next spring once the final design has been worked out and the summer season can provide us with additional revenue for all those purchases! Waves Restaurant is a separate business and yes, they were nice enough to let us use the restaurant while the hotel's normal breakfast room renovation is being finalized. You forgot to mention that we also have the sausage and scrambled eggs and yogurts at our breakfast buffet and a make-your-own oatmeal station!

"Excellent rooms, views, and service"

Joseph Z, Portland, Oregon 27/04/2017

We had a top floor room with partial ocean view and it was beautiful and extremely quiet. Room had recently been renovated (nice), with a very comfortable King bed and kitchenette. A very short drive to all that Ocean Shores has to offer. Ocean-front facility, so beach walking was fantastic. Remainder of complex was under full renovation, so their restaurant was not open and a lot was torn up and under construction. Their Manager, Suzanne Frazier, was particularly good to us as Travelocity/Expedia screwed up our billing in a bad way and she fixed all of it. We'll stay here again.

"Under renovation but still nice"

nancysU6576AY, Bellingham, Washington 25/04/2017

The hotel was undergoing a full renovation but the staff made the stay as pleasant as possible and explained what was going on and when the noise was going to start and stop. They explained what areas were being worked on and made sure all the amenities were still available.

"Great Hotel with beautful view of the ocean"

Kim G, SEattle, United States 17/04/2017

We had a beautiful room with a great view of the ocean. The staff was amazing. The hotel was undergoing some renovations but they did an amazing job to make our stay great during this time it did not cause any issues. We would definitely stay here again. We are planning a family vacation in the summer and plan to stay at this hotel. Mary at the front desk is great as well as Carolyn.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thanks Kim - I'm glad our renovation didn't cause you any inconveniences and I agree that our staff is awesome! It is never an easy thing for our team to go through the various phases of this long renovation, but our group has kept the goal in mind of a beautiful place for all of our customers and try to keep their chin up (despite some unanticipated hick-ups!). I really appreciate your mentioning this to everyone.

"Family vacation"

korib474, Vancouver, Washington 09/04/2017

Very friendly and helpful staff. Clean rooms, spacious and comfortable. Right on the beach, with great views. This was our second time staying here and we'll definitely be back! Good breakfast with lots of choices.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Glad to see that you got out here again for a family vacation! Thank you for letting everyone know about our hotel and proximity to this beautiful beach. Now ... if only the weather could cooperate a bit more this year, eh? That would be great! We do have an ample complimentary breakfast buffet and appreciate your mentioning this.

"Great views and friendly staff."

Julie S, Gig Harbor, Washington 09/04/2017

This is my fourth times at this hotel and every time it seems to get better. I would recommend it highly. This Best western has become one of my favorites. The views are amazing and the fireplace is great.

Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review
Thank you Julie! I'm delighted that you enjoy us being your beach home away from home. We appreciate this very much and look forward to welcoming you back again soon.

"Closest hotel to the beach!"

Sonnie Or Forre... L, Shelton, Washington 06/04/2017

Beautiful beach views and fun lighthouse you can climb up and view even more. Always stay here when I'm in ocean shores. The manager Suzanne goes out of her way and all.the staff are awesome. Great big family suite can sleep 8 comfortably! Pool sauna hot tub and full hot continental breakfast in the morning. Best value in town can not be beaten!

"Fun for the family!"

gayles742, Vancouver 05/04/2017

Excellent location to the beach! Good pool and once the restaurant is remodeled it will be great to have that option at your finger tips. Friendly and helpful staff. We will go back in the summer for a warmer time. First time at the coast further north than we normally go so it was a lot colder than we expected. Beautiful area.

"A Short Walk from the Beach"

Sarah_SQ6334SQ, Port Orchard, Washington 02/04/2017

This hotel is currently being remodeled, but we were not bothered with construction noises either in the morning or evening. We were disappointed that the lighthouse observatory was closed due to storm damage. Also, our hallway on the 4th floor smelled of smoke. The clam cleaning station in the parking lot was very helpful in cleaning up our sand toys. The fitness center was closed, but the indoor pool and hot tub were open. The Suite: it was spacious and comfortable for a family of four. Mattresses were nice and firm. Four fluffy pillows were on each bed. The sofa bed was comfortable enough for our children. The rooms have blow driers, irons and ironing boards in them. The bathroom area had a double sink. The kitchenettes have small fridges, microwaves, sinks and single serve coffee pots. Our coffee pot was very dirty on the inside. We enjoyed our fireplace and also our balcony with an ocean view. Breakfast: during the remodel, breakfast is being served buffet style from 7am-10am in the Waves restaurant. It was very good. Choices included: waffles (with toppings such as syrup, peanut butter, chocolate chips and whipped cream!), bagels and cream cheese, Costco muffins, mini donuts, vaious pastries, apples, oranges, bananas, yogurt, oatmeal packets (with toppings to add), Cheerios, Raisin Bran, Fruit Loops, scrambled eggs with green onions and cheese in them, pork sausage, coffee, apple juice, orange juice, hot chocolate packets & apple cider packets. Customer service was good. We payed $130 (Thurs night) & $150 (Fri night) which was reasonable for what we received. We would stay here again.

"Great getaway"

rickyy834, Mount Vernon, Washington 28/11/2016

We decided to go to Ocean Shores for Thanksgiving weekend. We chose to stay at the Best Western because of the location and they accept dogs. We loved our room with an Ocean view and had a great stay.

"Failure to communicate"

faunadoc, Puget Sound, WA 26/11/2016

We planned a Thanksgiving storm watching getaway here with our two dogs. The idea was to settle in at the hotel and not leave except to walk on the beach. We arrived to find the lighthouse viewing room was closed due to a leaky roof. A few hours later when we asked what time the restaurant served dinner we were told it was also closed due to leaks. ?? The plan was NOT to have to drive through the pouring rain in the dark in an unfamiliar city to find a restaurant on Thanksgiving day while leaving the dogs to freeze in the car. Had they notified us in advance that the hotel was falling apart we would have stayed elsewhere instead of spending the rest of our getaway eating microwaved meals in our room. I really feel ripped off that we paid full price for a premium hotel on the beach and this is what we got.

"At this best western only the floor in the bathroom is always very slick I had a bad fall and it mentioned it to them"

E143KZjamieh, Lynwood 19/11/2016

Only at this best western whatever chemicals they use on their bathroom floors makes it very slick I fell cut my toe open and it instantly turned black and blue. I let the Office girls know right away my husband re-wash the floors and I also took pictures and showed her at the front desk

"Great hotel "

User 18/11/2016

Staff was helpful and friendly. Got a 3rd floor full ocean view which was awesome from the balcony. Room was all around clean, quiet and comfortable. Pool and spa are great. Overall, will definitely stay here again if going to ocean shores in the future.

"Veterans Weekend visit"

User 14/11/2016

My wife and I stayed one night in a 2nd floor suite. We arrived 2 hours before check-in and the staff was very helpful, letting us check in as the room was ready. Our suite was room 202 on the north end of the bldg. It was a partial view of the ocean and storm surf with full view of the dunes and campground below. The room was a handicapped accessible suite. The bathroom was spacious for wheelchair, with a low tub/shower. It was not a roll in shower. Grab bars were plenty as well. The bed was a King size and for a pillow top, seemed very hard! The room as a whole was clean and sharp. The sitting room had an electric fireplace with a fridge/sink/microwave. Very handy. TV service is ok, but you are here for the ocean! Walking/driving access to the beach and ocean is quick and easy. Bring your rain jackets and kickers! We loved walking and being on the beach. We did not use the pool or hot tub, there were plenty of children and families enjoying themselves in them. The evening sleep was ok, but you can certainly hear every footstep from the room above/3rd floor 302 room! Breakfast was very delicious, loved the eggs. Typical egg/sausage link/style breakfast bar with muffins, some fruit, a pancake maker and the like. We enjoyed are stay, have stayed before and will stay again in he future!

"Enjoy Our Escape"

User 14/11/2016

Wow! What a place? Best Western accommodated us with early check-in without any issues. We booked oceanfront view and it was a great view. The day that we arrived everything is perfect even November weather in Washington. Our family got to enjoy a full day of awesomeness in addition to a nice fireplace to enjoy after our long walk down the beach. Thank you Best Western!!! Special thanks to Mary. She checked us in without a hassle.

"Super sweet and salty stay"

User 13/11/2016

The booking process was wonderful, quick, details on the room and amenities. We have only brought our pups (yorkies named cheese and crackers) to one other hotel so we were super excited to bring them to this hotel. Great location right on/next to beach. Beautiful pool and hot tub area, lobby, breakfast room. The suite on the bottom floor reserved for pups is the room we had.  Beautiful! I loved it! The jacuzzi tub next to the bed, the  electric fireplace in the living room, the tv the shower everything was super nice and super clean. The backdoor that opens to the grassy field between you and the beach was nice. The linens were nice the bed was soft and semi firm but very comfy. There was a 2 inch gap under the front door, so the outside hotel door was loud as it closed every time. We may not have heard it if there was no gap under our door. The ceiling fan in the room was fantastic great power and kept the warm air pushed down with a nice breeze. There was never a smell of dogs and you never heard any dogs. It was lovely.  The breakfast variety was nice. Weve had other best western breakfasts with a few more options but this breakfast was good. It includes scrambled eggs, sausage links, pastries, doughnuts, breads, cereals, yogurts, fruit, waffle makers. If you want to eat dinner/lunch you will need to order delivery or go someplace else to eat, there is nothing within walking distance. I mentioned to the lady on the phone that it was my husband and mine's anniversary.  Well to our surprise when we pulled in to the parking lot they had a sign up for us, it was such a sweet surprise.  They spelled my name wrong but it was still a nice gesture and much appreciated. The main problem we had was our pups ended up getting fleas. Invested with them. Theyve never had fleas and we ended up giving them 3 baths from 3pm to 10am. The tub was filled with little black fleas. The pups scratched all night. My husband woke up with a flea on his face and i had one on my chest and another on my neck later that morning. My husband smashed several fleas in the bed. So needless to say we showered ourselves and the pups and packed up and checked out sooner than we wanted because of the fleas. The staff apologized and asked if their was anything they could do. We didnt want anything done just wanted to let them know. This is the only reason they did not receive 5 stars. Im excited to go back but we wont bring the pups. They are remodeling the pet rooms and removing carpet and putting hardwood. Hopefully that helps.

"LOVE Ocean Shores, a few issues checking in"

kdbrunker, Seattle, Washington 12/11/2016

My boyfriend and I stayed back in July right before July 4th, which was the perfect time to go because it was nice and quiet. We loved exploring the surroundings, Ocean Shores is awesome! We had a free stay from our rewards points which had been on used to book the stay. The front desk agent had some difficulty finding the account, and after she did and checked us in, she called us up in the room to tell us that we didn't have enough points to have a free night! We had to work with her for at least 30 minutes before she realized that the points had already been applied to our stay.. she wasn't very apologetic for the inconvenience. The room was actually very nice and spacious, and we had a great view of the ocean. We went down for a swim later (after the posted hours stated that kids were no longer aloud in the pool area after a certain time). And we came to find 4 or 5 loud screaming kids running and jumping back in forth between the pool and hot tub, obviously the posted rules are not enforced. All in all I think that it is a very nice Best Western and exceeded my expectations on the room side of things, service is kind of what you might expect. Overall it was still a nice trip.

"Pet-friendly, Nice Amenities, and Reasonable Price"

SSchulz0427, Sequim, Washington 05/11/2016

We stayed in Best Western Ocean Shores in late October 2016 which happens to be the “rainy season” on the notoriously wet coast of western Washington. There is an unpaved public road from the hotel directly to the beach that I'm sure is quite walkable in the summer. However, during the rainy season, we had to maneuver around extensive ponding and rain-filled potholes on muddy ground to get to the beach. We stayed in a pet-friendly ground floor studio with a partial ocean view. We could not see much of the ocean from the ground floor as most of our view was blocked by dune grass and other vegetation, but we could certainly hear the waves crashing on the shore. I'm sure the views from the second floor and higher were more spectacular, but all pet-friendly rooms are on the ground floor. Outside the sliding glass door, there is a well maintained grassy lawn complete with doggy waste bags and a garbage can. This was a convenient place to take the dogs for their potty breaks several times a day. The studio was spacious with plenty of room for two adults and two large dogs. The kitchenette was nice, complete with a small sink, a mini refrigerator, a small microwave, and plenty of counter space. The bed and pillows were comfortable and allowed for a good night's sleep. We appreciated the continental breakfast which offered a couple of low carb options like scrambled eggs and sausage in addition to the usual yogurt, bagels, toast, fruit, and cereal. We were warned beforehand that building renovations were ongoing and, sure enough, a leaky ceiling in the hall way was awaiting repair. The staff was pleasant, and an indoor pool was available to guests. The wi-fi worked fine for checking email and looking at the news. All in all, the Best Western Lighthouse Inn is a nice place to stay if you're looking for pet-friendly accommodations with nice amenities at a reasonable price.

"Wonderful Hotel in a Beautiful location."

User 31/10/2016

The rooms are large and many are pet friendly. You are as close to the beach as you can be at Ocean Shores. It has a pool, fitness center and a small breakfast buffet. The staff is very friendly and very helpful. They answered all my questions about where to eat, places to visit, etc.

"An OK Place to Stay.."

User 29/10/2016

My wife and I spent a day and night at The Best Western Lighthouse Suites Inn at Ocean Shores yesterday. The front desk staff offered us a warm welcome when we checked in, they told us about the amenities this hotel offers and gave us directions to our room. This is a dog friendly hotel and they offered our small dogs a snack. Now our dogs love the front desk staff! We saw a sign on the wall explaining there are four rooms undergoing some renovation work ,which begins everyday at 0900am. I was not told of any construction work being done when I called the Hotel to make our reservation, HHHmmm.. We walk into our room and I see the carpet was torn at the entrance to the bathroom. This, to me, did not seem right. We have stayed at many Best Western Hotels before, this is not what I have seen before at Best Westerns. I contacted the front desk to share my finding and concern, they were exploring options when I suggested they correct this after we check out. As we settle in to our room I go to start the faux fireplace, it did not start. Once again I chat with the front desk, who guide me on the start up procedure. Several attempts and it comes to life. A while later I take the dogs for a walk. As we walked the grounds I find several incidents of other dogs waste not picked up. I had bags with me to pick up dog waste, so I cleaned up some of the dog waste. A shame some pet owners do not pick up after their pets, that said, no bags were offered at check in and no bag dispensers with waste bins were to be found on the grounds. A last walk for the dogs after 0900pm we walk out of the front entrance and into the hotel parking lot and I see a person wrapped in a blanket sleeping in a car, a few feet from the front entrance. I share this concern with the front desk. Saturday 0800am We hear drilling and hammering close to our room! OK!, what is going on with this place!? This experience is SO contrary to past experiences we had at other Best Western Hotels. At check out I shared my concerns and disappointment. We received an apology. Sadly, this trip was a disappointment for us, all the staff we met with were great, the room was clean. It seems the hotel and grounds needs some attention and a lot of love. I am sure the renovations are the beginnings of needed love for this hotel.

"Great stay, great value!"

BothellMalibu07, Bothell, Washington 25/10/2016

Enjoyed our weekend getaway. Close to the ocean, great food at Bennett's Fish Shack, closest great tavern/bar with awesome food is the Port Hole Bar. Casino was fun too. I will be back hopefully soon. Staff is friendly and helpful. The wildlife was amazing to watch from our balcony. Deer everywhere we were not in the big city

"Just OK"

Dan F, Estacada, Oregon 19/10/2016

Place was fairly empty yet they stuck me around the side and half way back?? It would have been nice to have one of the rooms facing the ocean especially since the hotel was not any where close to being full.

"Nice Stay for Big Storm"

Randal S, Seattle, Washington 15/10/2016

The hotel exceeded our expectations. Clean, bright, nice staff, good breakfast. Nothing between us and the ocean. Bed was comfortable, room was dark. Sliding door lets you sleep to the sound of the sea. Will be back.

"location and staff make this hotel!!"

User 03/10/2016

the location of this hotel cant be beat. The professional staff, how friendly and helpful they are make this Best Western amazing! Thank you, to desk Clerk Della!! She helped us so many times during our stay and always with a welcoming smile. Della made this location the best staff experience on our trip. She went over and above what we expected and definitely helped with making our vacation a success!! Thank you, Della and the manager. p.s. it does seem time to update the rooms. Other than that, amazing stay!

"Great location"

User 02/10/2016

This hotel is a little off the main drag so it's quiet and almost all the rooms have a sea view or dune view, really nice. And its an easy walk to the shore so picturesque have to say more to meet there stupid number of characters request

"Best Western Lighthouse Stay"

Christie D, United States 02/10/2016

Hotel is right on the road to the beach, and two min from the main drag. Quiet, Most rooms have view. Nice breakfast area. Even they said under renovation, nothing in site and no noise from that. People friendly.

"Relaxing Weekend"

User 30/09/2016

Needed a weekend to relax and escape reality. This hotel is a great place to do it. Right on the beach and walking distance to all the shops and restaurants. Ask for an ocean view suite. Views are amazing. Highly recommend.

"Lighthouse - Ocean Shores"

rab49, Puyallup, Washington 29/09/2016

Very nice place with a great view of the ocean. Had to wait for check in way to long. The restaurant was closed due to remodel (I guess) which was inconventant. One of the front desk personnel should have worn dentures to help her appearance.

"satisfied visitor"

Rick M, Tacoma, United States 28/09/2016

It was rather nice to stay at Lighthouse Inn. The map provided to the area could've been a lot better quality. What was given appeared pretty beat up in terms of legibility and was probably copied many times over.

"great beach side inn!"

SylviaSusan, Poulsbo, Washington 27/09/2016

we visit ocean shores a few times a year. we love the wide open beach, and looking for agates. we've stayed in a couple of different hotels, but i do think the Best Western is my favorite. the staff is very gracious, rooms clean and well maintained and the free breakfast is filling and welcomed! Dont forget this is a pet friendly hotel, so bring your dog!!

"Great Ocean Front Hotel"

ShirleyAndBob, oregon 26/09/2016

They call most hotels "dune front" in Ocean Shores because of the expansive dunes before you get to the water. Don't worry about it. The beach is right there. You can easily stroll into the surf from the hotel. At night the sound of the waves lulls you to sleep. The Lighthouse B/W is a nice hotel. Rooms clean and in good shape. Staff is friendly. There is lots of good and not really and bad here. A great bakery-cafe is located just a couple of blocks away. Definitely the only place we would stay in Ocean Shores.

"Beach get away"

User 25/09/2016

The pool was freezing and the restaurant we try to order from was a voicemail. Call the front desk and they said it was closed but they still had advertising in the room. Went to the subway and they closed early and wouldn't let us in! So we went to the grocery store.

"On The Beach"

jeg3894, Peoria, Arizona 21/09/2016

Great location to watch sunsets and if you prefer, you can drive on the beach with any type of vehicle. Something you rarely find. Great personnel staff. Very informative and helpful. Nice rooms with balconies and find the chairs for the balcony in the closet. Clean with great amenities. Balconies could use some paint and cleaning out cobwebs. Would highly recommend.

"BW Lighthouse"

Neil L, Vancouver, Washington 20/09/2016

Great BW facility. Good hot free breakfast. Gold Crown members are acknowledged. Had ocean view on fourth floor. Price was good. Counter staff was great. The facility is easily accessible, but travelers should be aware that the ocean is quite a ways from the hotel, as all Ocean Shores hotels are.

"Great location, beautiful views, fantastic value."

Patrick&michell... D, sacramento, United States 18/09/2016

The staff is friendly, helpful, and attentive. The hotel rooms are well appointed, and have fantastic views of the beach at Ocean Shores. The breakfast was well done, with eggs, sausage, cereals, pastries, etc.

"Awesome view and great room"

User 16/09/2016

We stayed in 416 and the view and amenities were perfect. Had a great sleep on well supported beds. Actually slept 11 hours! wow what a great retreat. Wish we would have stayed two nights. You can walk out to the beach right from the building.

"Great wheelchair access"

Dennis W, Spokane, United States 14/09/2016

We travel with a person in a wheelchair and find most hotel rooms are not all that accessible unless you are lucky enough to get a handicapped room. All the rooms here are suites with more than ample room for wheelchairs, except into the bathroom. Toilet is just 1 or 2 steps from the door. We had a room with two queen beds which also came with a sofa/hideabed, twin vanity sinks, and a third sink in the sitting area with the microwave, fridge, and coffee maker. Great access to the beach. Check on renovations during the fall/winter of 2016.


NorCalHereAndThere, San Francisco 13/09/2016

Spent one evening there during Labor Day weekend. As is to be expected, the hotel was quite full. The small swimming pool was jam packed with kids and as a result uninviting for us. They do have adult only time, which is an awesome idea. There is an adjacent restaurant. Mediocre but convenient. We had a spacious room that was well laid out with a sitting area closest to the window/balcony. A few issues in that the heat did not work and the plug/drain in the tub was broken and the only way to drain it was to hold it up. I guess the place could use an update. In general, it might be best for families and those who don't require a quiet retreat. Lastly, was disappointed that people were smoking on the immediately adjacent balcony. The no smoking policy should extend to e-cigs, which apparently it does not.

"Good place to stay in Ocean Shores, WA"

User 13/09/2016

It's the closest to the beach, nice rooms, nice people working here, decent continental breakfast (the usual - juice, tea, coffee, fruit, waffles, eggs, cold cereal, oatmeal), great location for beach and getting around, lovely views (our partial ocean view had a perfect view of the ocean and the beachy terrain below, including visiting deer). We usually stay with the parents, but instead we stayed here and were very happy with our choice. We'd stay here again.

"Ocean Shores weekend"

myshkin65, Seattle, Washington 12/09/2016

Seriously dismayed by the room's not having AC. Room was stuffy and hot and had a slight mildew smell. Their only suggestion was to put on the fan over the bed, and when we opened up the balcony door a stream of bugs entered. Room furnishings are also dated and there could have been a better cleaning -there was hair coming out of the couch! Easy access to the beach and the restaurants on a nearby strip. Many of the hotels in Ocean Shores are just sub-par. Yet this was nearly 200 per night Expected a much nicer hotel.

"Nice place"

User 12/09/2016

A nice place to stay. The room was spacious with a comfortable bed, a microwave, dishwasher, kitchen sink, small living room, couch and fire place. The staff were friendly, similar to what you would expect in a family-run hotel. The breakfast was good for a continental breakfast with waffles, scrambled eggs and sausage. I booked a room with a view of the ocean, which is probably a 150 yards from the hotel. Even at that distance, a ocean view room was worth the extra ten or twenty dollars. The hotel is right next to an access road to the beach, which you can drive on. Drove North almost eleven miles on the beach in a four wheel drive after I checked out. Probably would have not done so in a two-wheel drive. Room exceeded my expectations, which does not happen very often

"Best Western at Ocean Shores Washington"

Lawrence L, DesMoines, United States 12/09/2016

For the most part we find Best Western Hotels to be an excellent choice . We found this hotel at at an great location over looking the Sea shore. We think this hotel is showing its age. It is time to Upgrade the rooms.

"Wonderful Seaside Escape"

Andrew B, Camas, United States 12/09/2016

We stayed at this hotel for our Anniversary. The staff was wonderful, very personable. We loved that the pool was open late and for adults only from 10:pm to midnight. This hotel has a sauna and hot tub also, which we enjoyed. The breakfast was a normal assortment and we had no wait time to get our food. The only down side was my wife did not like the beds, they were very firm and she prefers a pillow top bed. With that said the rooms were spacious, had a separate sitting area and fireplace. The access to the beach was perfect. No steep inclines to get to the beach. We will definitely be going back.

"Best western Lighthouse Inn"

User 12/09/2016

Quiet and tranquil place with an incredible view of the dunes and the beach. The general manager Suzanne was the best. Our room was spacious, clean and the bed was very comfortable. This was an unexpected surprise and glad we came.

"Very happy with our room#"

User 11/09/2016

We just checked into our room and are very pleased with our accommodations! Our room has a beautiful full ocean view from the 4th floor, with a nice little balcony. Best of all... it was reasonably priced! We were, however, disappointed that the hotel restaurant, and bar, was temporarily closed. Our room has recently been refurbished, and is in beautiful condition.

"Ocean views and a jacuzzi in room"

Marsha C, Bothell, United States 10/09/2016

Very clean and comfortable, loved having a mini suite. The Jacuzzi tub was great, balcony with a view of the ocean was so nice. We like almost all of the Bes Westerns, and would stay here again and are happy to recommend this location.

"Marijuana smoke flooded our room"

Michele E, Shoreline, United States 06/09/2016

Horrible. People smoked pot on the floor below us on the Ocean Front balcony, and we could not open our sliding glass door or spend any time on the balcony without being exposed to marijuana smoke. Our young kids complained every time someone opened the door. The whole hallway on the floor below us stunk of pot, but the staff would not do anything to determine which quests were smoking and let the rest of the upper floor guests be exposed. Breakfast space was also too small and there were never any seats. Nice location, staff was pleasant but incompetent, and the failure to investigate and oust the pot smokers ruined the trip for the rest of us. Feel ripped off. We paid for an Ocean Front View Balcony we could not use. The hotel is no smoking, and guests know this. Staff should have located those smoking and kicked them out. Just making them pay a cleaning fine won't refund us the hundreds of extra dollars we paid for an Ocean Front View Balcony we could not use. STAY AWAY from this hotel until it gets some guts.


411marthal, Spanaway, Washington 06/09/2016

Spacious room, we had 6 people and never felt too packed, but the bed was hard, and no air conditioning, need more fans but it was ok. Great view and access to the beach awesome. Good pet area but doggie bags were always empty bring your own.

"Best Western Lighthouse Suites Sunday Night Getaway"

User 05/09/2016

Comfortable Clean establishment, view of the water was good, room was nice and our time relaxing - a few noisy neighboring rooms w/ kiddos but thats expected. Easy parking and good internet service because we were able to stream a t.v. show on our computer, because it was a major t.v. station the hotel did not get. I would stay here again -

"Amazing staff!!!"

User 01/09/2016

I reached out to the staff to make my parents anniversary special. They helped me upgrade the room, and went above and beyond to make it a very special time for my parents. I would definitely stay there on my next Ocean Shores trip.

"Remodeled and revisted, both where better."

Raymond J, Roy, Washington 01/09/2016

It's been over a year since my last visit here and things have changed. Had the pleasure of a dune view room and it was the most peaceful and serene view on could ask for. Smells abound with new carpets, paints and a feel of something new. Found the prices, were lower than previous and I received a value worth the expenditure. Another plus was the staff going above and beyond previous visits. It seems like they were doing more, although there was fewer of them, nice touch! They are truly the unseen actors behind the curtain that keeps the place a hotel where you want to stay. Now the down side, breakfast items are the standards found in any other hotel of this size, nothing to scream about. I was hoping for fresh items, like berries, maybe even an on site mini-egg cook for those wanting a hot omelette. Great place for family and pets, very quiet rooms and close to the beach. Looking forward to many more nights at ths location.


User 31/08/2016

We stayed 3 nights in a hand capped accessible room. The room was great, staff was awesome, however, the bathroom door did not open wide enough to allow easy entrance for my husband's wheel chair we made it w9rk.

"Enjoyable trip to Ocean Shores/Gray's Harbor area except for poor management at BW Lighthouse Suites Inn"

LadyGahGah, Corvallis, OR 29/08/2016

All 11 of us enjoyed our 3 nice, but dated rooms with excellent ocean view. We liked the easy access to the beach, the convenient, although crowded breakfasts, the pool, and the location. Unfortunately, the management was unable to credit my AARP discount due to being victims of computer inefficiency?? It took 3 phone calls to cancel one night's stay?? They are unable to correct a computer glitch on the statement??

"Dated property but in the process of being updated."

Marla J, Helena, Montana 29/08/2016

What I booked was a King Size Bed 3 Rooms (1 for my spouse and I, 1 for my 83 y/o mother, and 1 for my daughter, her husband and child) What we got was 1 King Size Room, 1 single Queen size room and 1 room with 2 queen size beds) GRRRrrr!! The Owner manager blamed it on the animal they thought was coming with my daughter and her family and didn't end up coming. The hotel was SO FULL there were no other options. I always travel with a service (dog) animal and I realize that hotel/motel owners are never excited about having animals as guests, but it is what it is and in my case they will just have to deal with me traveling with my dog. When I booked this hotel my ideal room has a King size bed. We both love a shower that has a handheld shower head as we are both super tall people 6' 5" and 5' 9" tall. Most hotel showers hit about the middle of our chests, a handheld shower head eliminates this problem. Most hotel companies/owners don't provide handheld showers except for in the "Roll in Shower" room options, so for two reasons we book the handicap accessible room... (1. The shower being handheld and 2.) The potty being taller and with both of us having bad knees the taller stool as well as hand rails make getting up easier. This room (The 2nd room of our stay, as we were forced to move after the 1st 3 days of our 6 day stay) was definitely NOT HANDICAP ACCESSIBLE, a short stool, no roll in shower/handheld shower, the chair at the desk no arms on the chair, the sofa is so low to the ground it is almost impossible to climb out of after sitting on the sofa. We planned to eat in the room a couple of meals as there is a bar sink, a microwave and a refrigerator but no dishes, no silverware no table and chairs that would make eating in the room handy. The sofa was disgustingly filthy (needs to be replaced) Beds were not at all comfortable. Chair(s) not comfortable. No A/C in the room. The rooms rented as "Partial Ocean Views" were actually NO OCEAN VIEWS, you could hear the ocean, but you can't see it. Since we stayed at this hotel for 6 days (a total of 11 nights between the 3 rooms) at over $200 a night each (after dropping over $2,000 for one family I just thought that they'd go the extra mile to win us over for a future visit, it is safe to say that we were underwhelmed). The staff was nice and they did try with what they could do... They did put up a "Happy Birthday" on the reader board over the front door to my granddaughter "Lili" and for that I thank them. They also were made aware of some housekeeping issues and the staff attempted to resolve them as best as they could but some things just needed a complete overhaul and you can't do that when you've rented out every room in the hotel. Two of the five of us wanted to give this review a 2 out of 5 and 3 of us voted for a 3 out of 5 but neither rating warrants paying over $200 a night :-(

"Ocean Shores Stay"

vincev81, Kent, Washington 29/08/2016

Other than Breakfast, Very Good stay. Breakfast area need an Immediate attention. Only Item, was Waffle and only 2 makers for this busy, Usually sold out hotel. Seating is not enough and long line at the waffle makers. Suggestion is reorganizing seating area and add more waffle makers if this is the only main item serving. yes there is scrambled eggs, omelets, oatmeal and sausages. Once the omelets ran out, it didn't get replaced.

"Last minute reservation for 1 night at the beach"

laureenda, Hansville, Washington 28/08/2016

Check in time says 4pm but got in line at 3pm. 1 person at the desk but was friendly when I finally got up there. Nice quiet dated ocean front motel with unobstructed view of the Pacific Ocean. Walk out the doors and you are on the beach. I walked both ways for miles. Horses to rent are right out front too. Kitchen suite room had a small frig and glasses and coffee mugs and a coffee pot. Just a 5 minute drive to downtown Ocean Shores.

"personal review"

Judy S, Auburn, United States 27/08/2016

The staff was very helpful and polite and hotel was clean and excellant . The location to view the ocean was excellent . The beach was great and the sunsets were most amazing. All just steps away from the hotel.

"don't expect too much for breakfast"

Seattleaugie, Ocean Shores 26/08/2016

We stayed here in July and August this year and had the same problem with the FREE BREAKFAST. Took our 2 grandchildren on both trips. When we went down to eat breakfast we had the same issue both times. No silverware, No eggs or sausage in the warming trays. I even approached one of the staff there and questioned the missing hot food and was told it would be out shortly. Waited 15 or so minutes and still nothing ever came out of the kitchen. Everyone was trying to make waffles because of the lack of food. Only other option was to eat toast or a muffin or leave. Needless to say, we had to take the kids to McDonald's to eat both times. Front desk was "sorry" for the inconvenience. We are going back to Ocean Shores in October, but not staying here again. Very disappointing. At least this time the pool was clearer and the sauna was working.

"Good location but a tired facility"

Divot_Digger, Salem, Oregon 26/08/2016

This is a popular hotel at the north end of Ocean Shores. Pluses? Location, location, location. Good view of the beach from west-facing rooms. Plastic chairs for lounging on balcony facing beach. Easy beach access. Comfortable bed. Clean, spacious rooms. Good breakfast buffet. Minuses? Bath fixtures and some room amenities are a bit tired. Slooow elevator. Balcony railing was flimsy. If you're at the north end of the hotel your room will be adjacent to a road with lots of beach traffic in the summer. There's also a campground across the road (to the north) with colorful inhabitants who like to party.

"Great ocean vista"

BornSkeptic, Davis, Ca 24/08/2016

Do NOT be misled by use of term "fireplace". Ours was nothing more than an electric look-alike which gave NO heat. Pass on this feature if you are looking for a gas or wood fireplace and opt for a room without one. You can play a YouTube video on you laptop with better effect.

"Great Hotel on the Beach"

Dennis Q, Bonita, United States 23/08/2016

We were so pleased to see how fantastic our suite was. The view of the beach was great. The onshore breeze was wonderful, The ceiling fan was fantastic. Even thought the location looked a little out of the way on Google Maps it turned out to be perfect. Ocean Shores is a very small town so we were able to walk to and from lunch and dinner with ease.

"Nice people nice place"

William I, Shoreline WA, United States 22/08/2016

It's a Best Western. We use them a lot and this is one of the best. We particularly appreciated the Keurig coffee maker with decent in room coffee. Large clean well appointed rooms, view of the ocean.

"Great oceanfront location"

User 21/08/2016

My husband and I stayed here for two nights in an oceanfront second floor room. We LOVED the roominess, the view, the comfort of the bed, the fast internet, and the friendly staff. There were some negatives: the sliding door to the ocean balcony did not lock. The toilet/shower room door had to be closed to use the toilet, making it necessary to turn on blinding light or use toilet in total darkness (which wasn't great in middle of night). Breakfast started at 7am, which isn't great for guests like us who are still transitioning from east coast time. We happened to arrive on a record breaking hot day, and we discovered there was no air conditioning! In order to keep the room below 80 degrees in the afternoon, we had to keep the blackout curtains closed on the sliding door to the ocean view balcony (although the ceiling fan helped a bit). I would not stay here again in the summer for that reason. Overall, this hotel was a great place to stay near the beach, close to a good local golf course, and had lots of restaurants and things to do.

"Don't listen to the complainers! :-)"

User 19/08/2016

The best western inn is really a great hotel. I am eleven, and I stayed with my grandparents for two days. I loved that there is a pool, and the breakfast is really good for a hotel. Its true that they only have half of a veiw of the beach, But im not upset about that. I stayed on the first floor, and I had a great time. Me and my grandparents stay here every year.

"Nice location on the beach"

Anne Marie S, SEATTLE, United States 16/08/2016

Cute, comfortable, large room right on Ocean Shores beach. Nice value for a family. Our patio overlooked the beach dunes and we had plenty of room for a family of four. Pool was a little small, and the "observation tower" was not really worth the look. Windows were dirty and stair case a little rickety. But the kids liked it and it's the closest to the beach on that block.

"spotless clean"

L W, Auburn, Washington 09/08/2016

We were in town for a fund raiser, and only could stay the one night, most the hotels had two night min, and we were able to get one night at the Best Western. Check in is at 4 and we did have to wait till 4, I should of asked for early check in at time of reservation, because this put us tight for dinner function. what little time we spent in the room we really enjoyed, and I was really impressed with how clean it was. Defiantly would stay here again.

"Spacious, clean rooms"

Eng-Lib, North Carolina 07/08/2016

What a pleasure to stay in this facility with its large, spacious, and clean rooms. Towels and bed linens were top notch, and bathrooms were good, with a double sink outside of the bath area. Our room had a balcony that looked toward the beach. But be aware that the beaches are far away. Beach access road was beside the hotel. There is a tower for a 360 degree view of the surrounding area. Breakfast is good, but crowded during peak vacation times. Swimming pool looked good but hot tub was not operable due to recent damage. Staff was friendly. Would definitely stay here again.

"Bring a fan"

Rwethereyet_7, Seattle, Washington 07/08/2016

Hotel is in a great location right on the beach and at the end of town (easy 1.5 mile walk up the beach to shops). Staff is very friendly and helpful. Room is comfortable and feels big with a separate sitting area. Rooms do not have A/C though, so if it gets hot (and ours did) you need to open the slider. Not ideal when you're on the first floor (lots of traffic in the area and campground across the street), so not a secure option. Breakfast was usual free fare you find at hotels.


Stephen F, Wheeling, West Virginia 05/08/2016

My wife & I stayed here for 1 night on our trip down the Pacific coast. I called ahead and asked for the top floor and my request was granted...... Great customer service!! The views from the top are amazing, especially at sunset. The room was clean and comfortable, and I found the room to be extremely large and reasonably priced. The Breakfast was good. The swimming pool area was outstanding!!! It's an indoor pool with lots of room. I highly recommend this hotel and I can't wait to return.

"Warm Pool!"

Christy S, Olympia, United States 05/08/2016

My son and I stayed here and had a great time. He loved going up to the lighthouse and looking through the telescope. our favorite part was the warm pool. It is the warmest indoor pool I've ever been in. However, the pool water was a little cloudy and I could barely see my feet. The hot tub was closed when we were there. They did have a nice sauna though. The breakfast in the morning was good but a little crowded.

"closest to beach"

Judy W, Valliant, United States 05/08/2016

Great clean rooms, comfortable and secure. Lighthouse was extra plus attraction. Cleaning station outside entrance was handy. Staff was pleasant and helpful. Location was closest to beach. Only drawback was beach campers were loud and used foul language.

"Ocean Shores"

User 04/08/2016

This hotel has an easy walk to the beach. The staff is nice and great service. It is close to amenities and food. If you like to gamble, the casino is an easy drive down the road. I would stay here again.

"Large rooms, great views."

Juull, Burlington, Washington 01/08/2016

Very nice hotel for a great price. Room was very large, had a great king bed and a view of the beach. Road to beach runs next to parking lot. A very short walk or drive onto the beach. Provided breakfast was usual fair. Attached restaurant is only open 3 days a week, Thurs, Fri and Sat, from 5 to 9 PM. There is a restaurant within walking distance but it's pricey. Will go back.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to share your experience from your recent stay. We're glad to hear you enjoyed your visit and will be back. We look forward to seeing you again. Sincerely, Larry Cook Operations Manager

"Great hotel by the beach"

vme001, Seattle, Washington 29/07/2016

Everything was great about this hotel except that it does not have A/C. I'd recommend this place for a beach getaway without any hesitance. Good staff, decent breakfast, fairly good WiFi signal in the room, great view from the room and from the lighthouse, nice heated pool and hot tub, all Good!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for your feedback. We feel that recommending us to others is the best praise we can receive from our guests, so thank you for that. Come back and enjoy the view with us again anytime. Sincerely, Larry Cook Operations Manager

"Nice hotel with very friendly staff"

bpyycpyy, Tacoma 28/07/2016

Nice accommodations, very close to beach, less that 5 minutes and you are at the waters edge. Beautiful views from the oceanfront room. We stayed in the double Queen that had seating and kitchen area, lots of space for the four of us. Staff was very friendly and helpful, we will return to this location.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to share your experience with the TripAdvisor community. We're glad to hear that you enjoyed your stay with us and look forward to your return. Sincerely, Larry Cook Operations Manager

"Hug The Ocean"

Kristine G, Citrus Heights, United States 28/07/2016

The BW Lighthouse Suites Inn located in Ocean Shores, Washington is in a Perfect location. Great, unobstructed view of the ocean and the lovely, soothing rumble of the surf. Hotel staff - everyone from the desk to housekeeping - were pleasant, welcoming, and helpful. Hotel services, breakfast, and suite were all top notch. New beds were just what the doctor ordered; in one word: "Heaven". Thank you for making our vacation wonderful!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Kristine, We appreciate the feedback, thank you so much for the praise. I'm with you, a great room within earshot of the ocean sounds is such a soothing way to unwind. I'm glad to hear that we were the next best thing to "Heaven" for your visit. Come back and see us for another "wonderful" experience. Sincerely, Larry Cook Operations Manager

"Great view! Great Experience!"

User 27/07/2016

We upgraded to a corner room when we used our rewards discount. It was worth it -- corner room on the top floor away from the road was very quiet.. You could look up and down the coast, as far as the eye could see. The staff was friendly and efficient. We have used this hotel for many visits over the years and have never been disappointed.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for the great feedback. Those corner rooms do have an excellent view and spending the day on your private balcony enjoying isn't the worst way to kill time. Thank you for the kind words about the staff as well. We appreciate how hard they work so its always nice to get good feedback as a result. We're glad that we're your spot in Ocean Shores. We look forward to the next time. Sincerely, Larry Cook Operations Manager

"Great Ocean View"

KFY821, Belfair, Washington 26/07/2016

The hotel staff was very friendly. The rooms were spacious enough as for noise, there was the typical from the room above us but it wasn't too bad. There is a grassy area between the hotel and the beach and we were able to watch a couple of coyotes from our deck. (Don't worry - they aren't dangerous at all and run when people got close.)

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hi Karen, Thank you for the great feedback. I appreciate the kind comments about the staff as they all enjoy what they do. Its easy to be friendly when you have great guests like yourselves. Ocean Shores is teeming with wildlife and you get to frequently enjoy it from the comfort of your deck. Yes, we do see the coyotes on occasion but they are well fed and avoid human contact. Of course the deer are everywhere and there are innumerable birds no matter the season. We're glad you got to enjoy it. We look forward to seeing you again. Larry Cook Operations Manager

"Love the sunset"

JJean711, Hendersonville, Tennessee 26/07/2016

We stayed here many years ago and loved the town & the motel. It was like we remember. Beautiful view from room of the sunset. The room was very clean. Dishes in cabinet, sink, small refrigerator, microwave, coffee pot with coffee made it nice. Sofa and fireplace, made it homelike. Bed was very comfortable. We enjoyed watching the horses on the beach. Breakfast was great, eggs, sausage, waffles, juice, fruit and dry cereal. We eat at the Waves Lounge, which is on the premises, excellent food and prices. Make sure you drive through town to see the deer. Hope to visit again one day.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for the outstanding praise. We really appreciate the feedback and obviously need to bring you on board to do our marketing. In all seriousness, we do appreciate the kind words and we're glad that you enjoyed your time with us. Sincerely, Larry Cook Operations Manager

"Really Nice"

User 26/07/2016

We just stayed for one night but it was really nice. We had a king ocean view with balcony. It had a fireplace and a couples jacuzzi. It was too cold to sit on the balcony (59 degrees and windy at the end of July) but there were two nice chairs we rolled up in front of the slider to the balcony that allowed my to enjoy the view while staying warm. It is a really nice room with double sinks, granite counters, and a really neat little living room area. Wish it were a hair warmer and we were staying longer

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for sharing your experience with everyone. It's too bad that we had a but of chilly weather when you were here because the deck is a wonderful place to enjoy the ocean air and sunsets. We look forward to seeing you again soon. Sincerely, Larry Cook Operations Manager

"Best Western LIght House"

User 25/07/2016

We enjoyed staying at this Best Western, it's a short walk to the beach and the staff is very helpful. They love have pets (kids) at this hotel, which helps us out because we take our pets kids) everywhere with us. The beach is just a short easy walk behind the hotel.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for the feedback. As the closest hotel to the beach in Ocean Shores we are a perfect spot for families with kids who want to be splashing through the waves 5 minutes ago. Enjoying the sunset from your private balcony isn't all bad either. We look forward to seeing you again. Larry Cook Operations Manager

"Excellent hotel "

WPSClarksvegas, Clarksville, Arkansas 22/07/2016

In our area that we live, Best Westerns are not in great shape. I had seen this one had good reviews so we tried it. While the hotel is older, the renovations they have done have modernized it. The hotel was very clean and quiet. The observatory had a telescope that was really neat. We had a balcony ocean view room..,the sunset was gorgeous. The breakfast was a good hot breakfast. We would definitely stay at this location again.

"Very Nice Hotel"

John T, Lake Oswego, OR, United States 19/07/2016

The location of the hotel is great. The view was very good. The room was very nice although there was some noise from the room above us. The room was very clean and was comfortable. The room was of good size and was a very good value for the price. We were glad that we chose this hotel for our stay.

"Most Friendly Staff"

Jennifer B, Everson, United States 18/07/2016

The is by far the best hotel to stay at in Ocean Shores. They are SO accommodating and nice. I had to arrange to rent a lift chair for my elderly mother so that she could sit and sleep comfortably (she has an adjustable bed at home). The hotel had no problem having the chair delivered to the room and even kept the chair an extra day so the rental company could pick it up on Monday instead of Sunday which would have cost me an extra charge. Really exceptional service!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Dear Jennifer, Its all our pleasure. We're glad that you were able to enjoy the beach with your mother so whatever we can do to make it easier for you is what you should expect. I'm glad to hear that we hit the mark! Larry Cook Operations Manager

"Consistency Well-Done"

Ronald W, Sumner, Washington 18/07/2016

You almost always know what you are getting into with Best Western. I think that is a good thing most of the time. We have never been disappointed with our stays anywhere in the country. Our most recent stay in Ocean Shores, WA. was a delight and the location right on the beach was a bonus.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Ronald, Thank you for taking the time to share your feedback regarding your recent stay. I can't think of a better term than "delight" when describing your visit with us. We appreciate the kind words. We look forward to seeing you again. Larry Cook Operations Manager

"Great sunset views"

Michael B, Duvall 16/07/2016

Check in went well, good staff took time to take care of our pet friendly room and the coupon to pay for the extras. We were given a room on the wet side which opens up on a lawn and a ocean view. Easy to take the dog out and great view of the beach area. Rooms were comfortable with gas fireplace which gives great ambiance to the room in the evening. the room was large enough to move around without bumping into each other.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Michael, Thank you for the great review of our hotel and the kind words about our staff. Its hard to find a better room in ocean shores, especially one as close to the beach. We have the good fortune to be a lot closer to the water than every other Ocean Shores hotel. Makes the sound of the waves so much clearer when enjoying the sunset and the ambiance of the fireplace. We look forward to seeing you again. Larry Cook Operations Manager

"ocean shores getaway"

Robin D, Seattle, Washington 15/07/2016

We stayed at the Light House Inn last year for the first time. It was right on the beach which was wonderful. Our room had a balcony facing the ocean. The accomodations were clean, staff was friendly, we ate at the restaurant and had a very good meal. The only thing that I think could improve is guests letting their children run wild down the hallways all night. It is distracting and hard to sleep with children being left unsupervised. I had my small grandchildren with me, and I didn;t let them do that. The breakfast room was too crowded, lines for food, and the hotel would only bring out small amounts each time, so it took forever to be able to eat.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hi Robin, Thank you for the kind words. We appreciate the positive feedback and always like to hear adjectives like "wonderful" in relation to our hotel. I am sorry that you had an issue with energetic kids. We do have a 10pm quiet policy here and if we are aware of the issue we will gladly put a stop to it. If you ever have a problem don't hesitate to call our 24 hour Front Desk and they will be happy to assist. Sincerely, Larry Cook Operations Manager

"We had a wonderful time!"

User 13/07/2016

We had an ocean view room on 2nd floor with whirlpool. Hotel was very clean and quiet. Continental breakfast was great. Eggs, sausage, waffles with the typical fruit and dry cereal. The indoor pool is in the lobby, but there weren't a lot of people hanging around so it was comfortable. Pool was very warm. We did have an issue with the hot tub. A piece of tile cut my husband's toe pretty good and the first aid kit was empty. We notified the front desk and someone came quickly with a band aid and alcohol wipe. He seemed very concerned and said he would have someone look at the tub to find the tile, but they kept it open for others to go in. There is a 10pm - 8pm quiet time and they ask that you not use the whirlpool during that time. Overall we had a lot of fun, would probably stay again.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Michelle, We're glad that you enjoyed your time with us. Those whirlpool rooms are a tough way to kill time at the ocean ;-) I am sorry about the issue with your husband's toe. Our maintenance staff inspected the steps just a short while after we spoke and found a chipped piece of tile that they were able to smooth without too much trouble enabling us to keep the hot tub open. If it had been a more serious safety issue we would have closed the hot tub until it was properly addressed. We hope to see you on your next trip to the beach. Larry Cook Operations Manager


Amy J, Pullman, Washington 12/07/2016

Good hotel, pet friendly, though a bit pricey for the amenities. Nice location. Shower was a bit dated (the drain could use a good cleaning) and the key card did not work well at all. Other features were nice.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Amy, Thank you for taking the time to give us your honest review. I'm sorry that everything was not perfect on your recent stay and will be forwarding your comments to the staff so they can address those issues. We want to earn that 4th circle on your next visit. Thanks again! Larry Cook Operations Manager

"Lighthouse Stay"

Josie G, Seattle, Washington 12/07/2016

Really liked the inn. They have a great view of the ocean, there is a lighthouse style lookout on the 4th floor and a viewer so you can see far out to sea. Beach is 500 yards from the hotel. Room was spacious with a large sitting room.and the bed was very comfortable. The pool was warm and the jacuzzi was great. Breakfast was better on the Sunday, more fresh fruit, coffee, very good.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hi Josie, We're glad that you enjoyed your stay with us and thank you for sharing your experience. I couldn't have described the hotel any better. We look forward to seeing you again. Larry Cook Operations Manager

"Great location, near the ocean"

Kluane, Zurich, Switzerland 10/07/2016

Next to the ocean the BW Hotel a fantastic location. It's worth getting a room with direct ocean view because the view, especially at sunset, is really terrific. The rooms are equipped with a separate seating area and balcony or patio. My room even had a fireplace. The staff is very friendly. In the morning, a free breakfast is served. It also has a pool, which I did not use.

"Great place to stay!"

Michelle B, Washington 07/07/2016

Stayed here June 30th and July 1st. The room was clean and newly painted. The staff were very helpful and welcoming. We had a corner room which was cool to have a much bigger view from the room. Very pleased for the price!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hi Michelle, I'm glad to hear you enjoyed your stay with us. If I remember correctly the weather on those dates was absolutely wonderful here at the beach which certainly doesn't hurt. I'm most thankful for your kind words about the staff. They work hard to make us the best place at the beach so its always nice to see that acknowledged. We hope you'll come visit us again soon. Sincerely, Larry Cook Operation Manager

"Pleasantly Surprised!!"

KellieAnnH, Vashon 06/07/2016

We booked our trip to the Ocean last minute and chose the Best Western for our stay. The room was nice and spacious for all (we had 3 adults and 3 kids), we even had a partial ocean view!! :-) The front desk lady was super helpful with suggestions for dinner out, and the kids couldn't get enough of the pool! We've stayed at other hotels that we paid more for with less amenities and friendly staff. I was so impressed, I signed up to be a Best Western 'regular' to earn points! I'll definitely be using this hotel again and again!!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hi Kelli Ann, I'm glad to hear you all enjoyed your recent visit. I too am amazed at how large our rooms are. I've worked at other hotels and stayed at many more and these are large rooms by almost any standard. Good for a comfortable visit to the beach. We're looking forward to seeing you again to rack up those Best Western Rewards points. Sincerely, Larry Cook Operations Manager

"Nice Upgrade"

hogdriver, N.W. Washington 25/06/2016

Perfect location on the beach front. The refurbishment of the hotel is wonderful. Nice room with ocean view. Nice breakfast. Friendly staff. Great place for a nice beach getaway. If only Ocean Shores were a little more entertaining.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to give your feedback from your recent stay. We're glad to hear you think the renovations are looking good. This fall we will continue on with the rest of the lobby, the breakfast area and the guest rooms so we will have the freshest hotel at the beach. Hopefully you'll come back to enjoy the beach. Next time you're here seek me out and I can point you towards some of the beauty and attractions that the area has to offer. Sincerely, Larry Cook Operations Manager

"Beachfront with the pup"

travelequalsbliss, Seattle 23/06/2016

We came for a quick weekend getaway with kids and our dog. Great location on the beach, however I wish there were a path through the dunes rather than having to walk along the gravel road back and forth to the water. We stayed on the first floor since we had our dog with us, brought our camping chairs and watched the sunset from the patio. It was nice to be able to dry off the dog on the patio before bringing him back inside through the slider, wish it could be locked/unclocked from outside somehow (we had to have one person wait on the patio with the dog while the other ran around to the front and entered the room from the hall to open the slider). Room was clean and well stocked although the coffeemaker was missing the drawer that the coffee pod fits into. Free breakfast was ample with waffles. There was a fruit bowl with apples/oranges, would have been nice to have a fruit salad or berries in addition. I did have to ask for the milk and decaf coffee to be restocked. My main concern at this hotel is security. There were two exterior doors on the first floor with key card readers that did not work (doors were unlocked at all times). Also, the sliding door in our room did not lock although it did have a bar that went across when it was closed. If I had been alone, I would have refused to stay on the ground floor but luckily I had my dog for extra security!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking a moment to give us your feedback from your recent stay. I'm glad to hear you were able to enjoy a beachfront sunset while you were with us as that is still one of the main reasons I live at the beach. I also appreciate the great information you shared with others about our big breakfast that's served every morning from 7 - 10am. We do offer mixed fresh fruit on the weekends and are working to add other options to give each day a little more variety. I do wish you had brought the issue with the coffee maker to our attention so we could let you know that the tray for the grounds is disposable and comes in the package with the coffee. Hopefully you were still able to caffeinate while you were here. I will be discussing the door issues with our maintenance department. That is unacceptable and we will be addressing it ASAP. Thank you for bringing it to my attention. We hope to see you again. Larry Cook Operations Manager

"Wonderful views at a comfortable relaxing hotel"

User 23/06/2016

Great hotel right at the end of the road to the beach, stunning westerly facing rooms give the best views and the view from the tower is worth the few stairs to the top. Good breakfast available and a restaurant available for other meals. Fast a friendly check in and for a 3 night stay good value for a beachside hotel. Finishing some remodelling work around the place while we were there, but never interfered with us at all.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Tom, Thank you for taking the time to tell us about your stay. "Comfortable" and "relaxing" are certainly adjectives we love to hear when describing the hotel. It's hard to expect better praise than that. Come see us again anytime. Larry Cook Operations Manager

"Great Ocean Shores Get-Away"

goinbacktocali2015, Tacoma, Washington 21/06/2016

We are return customers to this Best Western. The room is very comfortable, including the bed and the pillows. This is the first hotel I've stayed out where both my husband and I do not wake up with a neck ache from horrible pillows or mattress! The continental breakfast is a definite perk as well, and the hotel is pet friendly. To note, you do not notice any pet odors in the pet friendly rooms - only difference is they are all designated to the first floor which seems to be standard for any hotel. They are currently remodeling the hotel, so upgrades are happening to all of the guest rooms, so I will be looking forward to staying here again in one of the newly remodeled rooms. The location of the hotel is perfect also - quick access to the beach and if you want to swing onto the main strip to shop or have dinner. Staff are all very friendly, and the GM Suzanne really cares about the satisfaction of every guests stay. We had a couple of problems during our stay last year, but we voiced our concerns and were extremely pleased with the response of management to resolve our dissatisfaction. I would highly recommend this hotel if you are searching for places to stay around Ocean Shores.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for your outstanding feedback about your recent stay. I'm glad to hear that you enjoyed your time with us so much. I'm glad we were able to exceed your expectations. We look forward to your next visit to the beach. Sincerely, Larry Cook Operations Manager

"Dog Friendly Hotel"

Nicole S, Covington, United States 20/06/2016

The hotel has just gone through a remodel and it looks great. I was very surprised at the size of our room. We are a family of four and it did not feel like we were stepping all over each other because there was plenty of room for all of us, including our Boxer dog. Before we had even checked out I had already called my mom and told her that BW Lighthouse is the place to stay next time she is at the ocean. The only issue we had was the Wi-Fi. It had very spotty service but we were there to enjoy family time and not play on the internet so I was ok with it not working that well. The hotel was fully booked during our stay, yet the hotel was very quiet. Not a lot of noise from the hallways or upstairs and we were by the ice machine and elevator. We had a great time and will very likely be back this summer for another stay. Thank you for the great hospitality!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Nicole, Thank you for offering up your experience with us for the world to see. I'm glad that we were able to exceed your expectations on your recent visit. Like you, I am also amazed at the size of our rooms. So many hotels offer up a closet sized room for a family and expect you to be happy to get in. Our rooms are certainly sized for a comfortable stay as evidenced by your experience. Even with a big ole boxer there is plenty of room for everyone to be comfortable. It's certainly a perk to have rooms of this size. Thank you for telling your mom and anyone else about us. We hope to see you again very soon. Larry Cook Operations Manager

"Love the renovations at our favorite place to stay"

tac0matraveler, Tacoma, Washington 19/06/2016

Hotel is under renovations which included updating the carpeting and a new paint coat. Can't wait to see what the rest will bring. Rooms on first floor are dog friendly and couple of rooms are handicap friendly. We love the partial ocean views on the first floor (rooms 104 and 105). Room 103 has its door on the outside of the hotel and its own mini deck and has always intrigued us. There is also a good pool, sauna and hot tub. Staff is always friendly and if there is ever anything that needs to be fixed they get right on it. Rooms have little kitchenette which includes a microwave and mini fridge. There is also the typical Best Western free breakfast. Hotel has washers and dryers (hopefully dryers will be updated in renovation process since they didn't work that great. Hotel is at a great location, with just a few feet from the beach and a short walk to downtown Ocean Shores.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to share your experience with us. I'm glad to hear that you enjoyed your recent stay and appreciate the great advice about which rooms to choose. We have been undergoing some renovations to our common areas and halls. New carpets, bathroom flooring and paint throughout the hotel but that work has pretty much wrapped up for the season. I believe there will be a few days of minor punch list items that will be addressed over the next couple of weeks but nothing major. Later this fall we will transition into our room renovations that will bring new furniture, finishes and carpeting to all of our guest rooms. I am sorry to hear that our guestroom dryers did not work well for you. I've passed your comments along to our maintenance team to try to determine what may have been the issue. It's feedback like this that is important to us so we can take care of these things before they impact your stay so thank you once again. We look forward to seeing you again! Larry Cook Operations Manager


Mary Ellen P, Lacey, United States 19/06/2016

For a one night stay, this hotel is perfect. You can walk to the beach so you can leave the car once you arrive. The rooms are spacious. The indoor pool is nice and warm. Breakfast in the morning has a lot of variety. They allow pets and there is plenty of space to walk the dog.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Hello Mary Ellen, Thank you for your feedback. I'm glad to hear that you enjoyed your stay with us. "Perfect" is hardly faint praise so thank you for that. Sincerely, Larry Cook Operations Manager

"Great stay in Ocean Shores Best Western"

Charles S, Lakeland, Florida 16/06/2016

Great location, room was extremely clean and spacious including the handicapped bathroom. Couch and chair were very comfortable. Queen size bed was comfortable. There was not an A/C unit in the room, which is unusual due to we are from Florida and like it very cool in the room to sleep; this was only a minor issue. Great view from the balcony; we saw several deer the evening we were there and also early the next morning. Staff was exceptional; very professional, outgoing and helpful on the local area places/activities.

Suzanne F, Guest Relations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to tell us about your stay. I'm glad to hear that you enjoyed yourselves while spending time at the beach. Mostly though, thank you for the kinds words about our staff. They work hard to insure our guests are happy so I always like to hear that they've succeeded. A quick work about the AC. Here on the Washington Coast AC is rarely required due to the ocean breezes we are fortunate enough to experience. As a local I can't remember the last time I closed my windows. We do realize though that on those rare days, or just for a feeling of security when you don't want your windows open, that AC is important to our guests. As such we are exploring our options to add it to our lengthy list of amenities in the future. Thank you again for the kind words. We hope to see you again next time you visit our coast. Sincerely, Larry Cook Operations Manager

"We Loved Our Stay"

akmoma, Montana City, Montana 15/06/2016

We spent one night here and would have loved to stay longer. Check in was quick and easy and we had no problems. The hotel is under remodel so the hallways smelled of new carpet but looked clean and new. We had an ocean front King suite with a balcony. It was great. The room was clean, well appointed and the closest one to the beach, the balcony was just wonderful, the beach was as close as you can get in Ocean Shores. The bed was comfortable, we slept great and heard no noise above us. We would love to return to this hotel and spend more time on the balcony. The service was good and the breakfast very regular. A clean room near the beach, I would highly recommend and hope to return some day.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for the outstanding praise. We appreciate the kind words and will be sharing them with our staff to indicate that they are succeeding doing their jobs well. We're glad to hear that you highly recommend us as there is rarely higher praise. We look forward to your next visit. Sincerely, Larry Cook Operations Manager

"Amazing room and great hotel"

Bailey B, East Wenatchee, United States 14/06/2016

Our room was amazing! With a whirlpool and a great ocean view. Staff was friendly, although not everyone greeted us like they are suppose to. The breakfast was a little disappointing, but overall, great stay!

Suzanne F, Guest Relations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to give us, and the world, your feedback about your recent stay. I headline like that is what we strive to earn. I am a bit saddened that not everything was perfect but your comment help us identify the areas where we need to improve. Feel free to contact me if you would like to tell me more about how our breakfast missed the mark. I'm always looking to hear more about how we can exceed your expectations. Sincerely, Larry Cook Operations Manager 360-289-2311

"Great stay at the Lighthouse Suites Inn"

Don S, Mission Viejo, United States 13/06/2016

We were given a nice suite with plenty of space for local family to come hang out. There is plenty of free parking and free internet and a good breakfast bar and good coffee. We did not try the attached restaurant. We'll be back next time we visit Ocean Shores!

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for the great feedback. I appreciate hearing that you enjoyed your stay with us and will be back. We look forward to seeing you again. Sincerely, Larry Cook Operations Manager

"Great Hotel for Dog Lovers and Families"

Ohad L, tacoma, United States 13/06/2016

Dog Friendly hotel. Clean, nice staff. Rooms were very nice and comfortable. Great stay and we will return. The pool was warm, clean and very pleasant. Staff was always available to help, answer questions and try to make the stay pleasurable. Right on the beach. Could not ask for a better location.

Suzanne F, Operations Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for your review. I appreciate the kind words about the hotel AND the staff. We are proud of both and always enjoy hearing the nice things that people have to say about them. I'm glad that you appreciate the locations as well. As the closest hotel to the beach in Ocean Shores I feel like we have the best spot in town. We look forward to your next visit. Sincerely, Larry Cook Operations Manager

"Great staff..Great view"

Wayne S, Lacey, United States 10/06/2016

The staff was always willing to help out with directions and information..Our 4th floor, ocean front room had a great view and we watched the sunsets from the balcony..Breakfast was a little sparse for a Best Western.

"Needs some upgrades"

grammiej2016, Everett 09/06/2016

back sliding door to deck was extremely hard to open/close and lock was broken completely. No utensils or dishes of any kind in the small kitchenette. Only a 1-cup Kureg coffee brewer. I brought my favorite coffee to brew and nothing to brew it in. Breakfast only served till 10am. This is a vacation destination, where guests like to sleep in before breakfast. Found two spiders in bedding.

"Great Beach Experience"

Laura H, Seattle, United States 05/06/2016

Wonderful beach experience. Friendly staff, large rooms. A fireplace awaits you as you return from the beach. Open your sliding door and hear the waves. The rooms include a DVD player, so bring your favorite movies and make a bag of popcorn in the room's microwave.

"Great for what we need"

Jbthomsen, Mendoza, Argentina 29/05/2016

Staying 2 nights and really enjoying our time. We have our 4 and 10 year old with us and our golden. We are staying in a first floor room which also has a mini fridge and microwave. The room has a sliding glass door with a little patio. It's perfect for the door and for beach views. The hotel is going through construction, but they are doing a great job concealing their "rough" spots. The breakfast area was small for the amount of people, but their team did their best to keep everything fresh. We really enjoy it and it's soooo convenient.

"Mom and Daughter get away"

Kathymcyr ., Edmonds, Washington 25/05/2016

WE had a great time and loved being basically right on the beach. We watched the sunset from our room each night. Forgot our swim suits so we couldn't use the pool. Check in was fast and easy and even met some friendly dogs. It was GREAT to be able to stay in a smoke free environment.

"Good family visit"

User 24/05/2016

We recently visited this motel for two nights as part of a family gathering. The motel was pet friendly and that was a must for this trip. Check in had some issues -- the rate quoted was correct for the first night but went down for the second night which was not communicated by the front desk. Everything was resolved quickly with that. The room was nice with a refrigerator, separate sitting area, and a couch as well. Overall the room was in good condition but the lamp had some issues. We did have routine issues with our keycards -- they worked but you had to get the speed just right. Breakfast was on the high end of average for a continental breakfast. The hot tub and pool area was good. The location was great -- right at the beach and convenient to the amenities of town but not in the middle of town. We had a first flight floor pet friendly room which had a sliding glass door to take the dog out which was very convenient. However that also allows unleashed pets from next door to try to come in to your room as well. The lighthouse is also a nice feature. In total, this is a good choice for Ocean Shores.

"Great Stay!"

Stephen F, United States 20/05/2016

The staff was excellent! We accidentally left an item in the room and the property manager called us as soon as they found it and were quick to return it to us. The staff is super friendly and were quick to answer questions and help in any way. The hotel is right on the beach with a direct access beach that is right next to the hotel. Wonderful get away!

"Outdated - not a good deal for the $"

Therese H, Spokane 18/05/2016

There are plenty of better hotels for the price! The rooms are outdated and have a musty smell, The bathroom ceiling had a big crack and the bathroom fan sounded like it was going to take flight. The room was hot and no temperature control. TV channels were limited and one of the closet doors was off the track. Every time someone open and closed their door in the hall, I could hear it. An up note... the bed was comfortable (pillows were not).


Jessica K, Olympia, United States 18/05/2016

I enjoyed my stay here, we brought our little pup along for the trip. It was perfect weather, staff was friendly, and our room was perfect as well. I loved that there was a patio, and the room was huge! Very relaxing, and nice to get away, we even had breakfast before off to the beach!


User 09/05/2016

Was a fun stay! The floor we stayed on smelled of weed but they said it was due to painting... The stair well had mold but our room was fine! I like the continetntal breakfast! Staff was friendly! We will most likely return!

"Not bad"

Gillian L, Lynnwood, Washington 06/05/2016

Make sure to check your bill and ask questions at check in. I was overcharged, but once brought to their attention, they fixed it right away. breakfast was good. internet did not work in the room though. View was great for the ocean view rooms. Pool is nice, but hot tub wasn't hot enough..almost the same temp as the pool. hot tub also very slick as you get in. I ended up slipping as I went in and got a nasty bruise from it. walls are thin, and you can hear anyone above you walking around. great location right on the beach.

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our hotel. According to our records you were only charged once, however there is a preauthorization that is done the day before your arrival, to hold and guarantee your room. During the check in process we use the preauthorization towards your payment for the room. I am sorry for any confusion this may have caused. We hope to see you again in the near future. Warm Regards, Erika Lopez

"Ocean Getaway"

Gene R, Tacoma, United States 03/05/2016

The Best Western at Ocean Shores, WA was pretty close to perfect. We stayed with our dog which limited our room selection but all three of us were content with our location and we will select this room again. The internet/tv situation could use an upgrade but was adequate. The continental breakfast was also well suited to folks who do not want to pack up and go out for breakfast. Eggs, sausage, waffles, cereals, toast, pastries, and yogurt should suffice for most. And a Costco discount...

"Razor Clams"

User 02/05/2016

Great hotel right on beach. Razor clam digging just steps away. great sleep with ocean noise. great little town with great food. just 25 minutes to great winery and fish charters. In northwest Washington a must stop on your journey. The staff is friendly and hotel very clean. Continental breakfast could be a little better but satisfying. just 2 hours from seattle. great drive full of scenery

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you so much for taking the time to write a review regarding your stay with us. We truly appreciate your kind words! We look forward to your return. Warm Regards, Erika Lopez


User 27/04/2016

great location on the beach, nice amenities, great breakfast, good view of water, nice suite layout.-easy beach access and good location in town for restaurants. nice staff and pleasant personnel- balcony is nice too.

"Weekend stay"

Jimmy S, Graham, United States 25/04/2016

The hotel over all is great, fast check in/out, friendly staff, nice clean rooms. With the pool, hot tub, exercise room, also a restaurant and bar right in the hotel you really never have to leave. And with a room that faces the ocean you get a beautiful view during the day at sunset and night.

"Ocean Shores"

User 23/04/2016

Very pet friendly, stayed with my service Dog and had no problems. The free breakfast was always a great start of the day. Enjoyed the distance from the motel to the beach and other facilities in the area. We plan to return on another trip to the area.

"Great Hotel"

101Holidayer, Mesa, Arizona 14/04/2016

This is Best Western at its best. This hotel was great. Nice big room with comfy beds. Everything was sparkling clean in the room and breakfast area. I always check online before booking and see what people have to say . I will always try to book Best Western if the price is right. This hotel was above our very high expectations.

"Great Place to stay"

User 12/04/2016

Rooms are clean. Great Pet Rooms. Close to the beach and all downtown shops. Price is right and rooms cleaned and ready the next day before 12:00 PM. Always stay at the Best western. Highly recommend this hotel.

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to write this review. We are fortunate to be the closest to the ocean out of all the hotels in Ocean Shores, and I'm happy to hear that you enjoyed that. We have an outstanding housekeeping team, and it's great that they were able to accommodate you with an early check in, as our regular check in time is 4pm. Thank you so much for recommending our hotel! We look forward to your return. Warm Regards, Erika Lopez Front Desk Lead

"It's What It Is......"

Sarah K, Maple Valley, Washington 11/04/2016

First off, it is Ocean Shores. And it is also about the closest you will be to the beach. So there is that. However, they are doing work (which we did know about), so the interior is a bit messy right now. We were on the first floor, right by the road that goes to the beach, so those rooms will be LOUD early in the morning, as vehicle after vehicle flies down to the beach for crabbing. It is also the only way to the beach, and can be a bit scary walking it with young children (so be forewarned). The breakfast is well run, and efficient. I used the exercise room and on our first night OS was having a mini heat wave, the man at the desk was happy to help me open up the door so I could get a breeze in there. (also, the map on the hotel room door is not accurate, about where the exercise room is located) The desk employees were overall very helpful and courteous, as were those manning the breakfast. I found I needed the windows open for fresh air nearly the whole visit. It isn't easy to keep a building fresh that close to the ocean - and the rooms are on the musty side. Fresh air, no issues. Overall, it is better than the last place we stayed at on OS, but not at the level you expect of Best Western (my husband stays with them often for work). But, if you are there, be sure to take the elevator to the 4th floor, and walk up to the top of the lighthouse. That was my sons' highlight of the stay!

"Spring break with a view"

KaritaBN, Seattle, Washington 08/04/2016

This is our first time in this hotel but we often stay in Best Western hotels. The breakfast was good, although crazy busy as the hotel was booked full for Spring Break. The staff were quick to replenish food and clean plates while people waited for an open table. The suite room was nice with a small table, sofa, kitchenette (microwave, coffee, mini-fridge), electric fireplace and balcony. The rooms were noisy so pay extra for top floor and non-connecting rooms if you like quiet. The best is the lighthouse tower which is accessible from the fourth floor via a spiral staircase. The walk to the beach is short. We'll be back again.

"Pass on the Jucuzzi"

wonderfulworld, Seattle, Washington 03/04/2016

We had a very large, comfortable room with an ocean view as good as any available from a motel room in Ocean Shores. Unfortunately, we unwittingly booked a 3rd floor room with a Juczzi, and the folks on the floor above us decided to use their Juczzi at 9:05 p.m.--15 minutes after I went to sleep. When I called the desk to report that I had been awakened by the racket coming from upstairs, the woman at the desk told me that quiet time doesn't start until 10:00 p.m. I told her the folks upstairs weren't violating quiet time, they were using the noisy equipment for which they had paid good money. She didn't want to understand the problem. At 10:00 p.m. I called to remind her that "quiet time" had arrived. At 10:08 p.m. the noise stopped. I received no apology for having lost a night's sleep.

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for complimenting our hotel and the beautiful views that our mini suites have to offer. I did see a note in your reservation that one of our hospitality agents responded to a noise discrepancy, promptly after you called at 10pm. We are sorry for any inconvenience this may have caused. We hope you will give us another chance in the future. Warm Regards, Erika Lopez Front Desk Lead

"Excellent girls weekend"

amhorwath, Tacoma, Washington 03/04/2016

My best friend and I went here 2 nights for a girls weekend get away. Everything was perfect. Room was spacious, clean and the view was incredible. Staff was very helpful and friendly. Breakfast was very yummy. Waffles, Danishes, yogurt, toast, bagels, cereal, scrambled eggs with cheese, onions or plain. Sausage, Apple and orange juice or coffee. Highly recommend this hotel.???????????? already have booked our 13 year anniversary and birthday romantic get away. Can't wait!!

"Bath Tub Drain"

Bob H, Carnation, United States 31/03/2016

I like standing in ankle deep water - NOT! I asked the front desk to have maintenance correct the problem, they had all day to fix the problem. The next morning, ankle deep water again! I complained to the front desk, but to a deaf ear!

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to write a review regarding your stay. I am sorry to hear that the maintenance issue wasn't resolved when you reported it. I will definitely be passing this onto our maintenance manager, and I am sorry for any inconvenience this may have caused. We hope you will consider staying with us again in the near future. Warm Regards, Erika Lopez Front Desk Lead

"nice hotel close to the beach"

hanuta99, Berlin 28/03/2016

the BW Lighthouse is located outside Ocean Shores and very close to the beach. Checkin Staff was very friendly. We got a room with oceanview located in the 3rd. Floor. The large room with 2 Queen beds was large with Kitchen. Very quite area. We got good recomendation for diner in Town. Breakfast was very good We can recommend this BW Hotel

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
We appreciate you taking the time to write a review regarding your stay at our hotel. Thank you for your kind words regarding our staff. I'm glad that we were able to assist you in finding a nice restaurant. Ocean Shores has a wide variety of restaurants to choose from. We are also pleased to hear that you enjoyed our complimentary breakfast. We look forward to your return. Warm Regards, Erika Lopez Front Desk Lead

"Okay stay"

Dave C, Olympia, United States 27/03/2016

Hotel staff were nice and it was a great location on the beach. The pool was shut down and the hotel was being painted and cleaned up - so some inconvenience. It would have been nice to know these facts and/or offered a discount.

Suzanne F, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
We appreciate your kind words regarding our staff, and the prime location of our hotel. Unfortunately we had to close the pool due to renovations, it is something that had to be done and I am sorry that it happened to be during your stay. Our staff did notify all reservations made internally, as well as posting a notice on our Best Western reservations site on line. We had a couple of reservations that came through third party web sites, they stated that they weren't aware of the renovations. I am sorry for any inconvenience this may have caused. We would love to have you as our guest again, we hope you will give us another chance. Warm Regards, Erika Lopez Front Desk Lead

"Light House Suites"

Duane B, Ocean Shores, United States 17/03/2016

Overall a nice place with good ocean view frontage rooms. Even in stormy weather you can enjoy the ocean views from the comfort of your room. Enjoy the warmth of the room, fireplace ambiance and a hot cup of coffee while you view the raging surf during a storm. Excellent view rooms. Or just enjoy the pool, whirlpool and sauna or use the exercise room. Breakfast that will please anyone.

"A Great Place to "De-Compress" the Stress Away"

Ed N, Delta, Canada 16/03/2016

For Spring Break this year, we decided to come back to the place we really can sit back and relax. We were given a corner room on the fourth floor with an awesome view of the ocean. The room exceeded our expectations. Due to an extended power outage due to a storm, we had trouble connecting our various devices and phones to the hotel's internet. After a few tries, we were able to get the matter dealt with. To improve this hotel, more effort should be put into the free breakfast that is provided. The staff for the most part were very kind and helpful especially in giving us directions to a place to eat when the power was out in Ocean Shores.

"Best bang for buck + clean"

Verna W, Olympia, United States 14/03/2016

I always try to stay at best Westerns, they are usually moderately priced and CLEAN. I also like the included breakfast which i think saves us money. The breakfast at this location was a little disappointing, green bananas, not much of a pastry selection compared to the BW's that I have stayed at. They called me the day before and said my room w/ 2 queens had a plumbing issue and replaced it with the only available room which was a king bed. I was traveling with a friend and we had to share a bed, it worked but was not the best. They discounted my room to make up for it, so they did what they could.

"Pleasant Stay"

William W, Moses Lake, Washington 14/03/2016

It was our 47th Anniversary and we were treated like royalty. The reader board had our name on it and it said "Happy 47th Anniversary-Wiesters. Thank You manager, reader board man and staff. The place was very clean and nice. We will come back again.

"Best Place on the Beach"

Tim B, Seattle, United States 08/03/2016

With great beach access this contiues to be one of my favorite places to stay at Ocean Shores. The staff are professional and helpful. My only negative is the restaurant isn't open often enough and has a limited menu. If it weren't for this, this would be an Excellent Rating! If you want to walk out of the hotel to the beach or want a quiet place to stay this is a great hotel. Far enough off the main drag to be quiet, but not so far that it's an issue.


User 07/03/2016

Overall, clean hotel. Enjoyed the close beach access to the room. Staffs were friendly and helpful. Breakfast included was a plus. Also, pet friendly. I would definite stay here again on my next visit.

"Great Place"

Marshall T, Bernalillo, United States 05/03/2016

Nice place to stay. Good breakfast and close to beach. I always stay at this location because I know I will receive good service, get a good breakfast and be close to the beach where I can run in the evenings after completing my workday.

"Great staff!"

Michiko W, Seattle, United States 05/03/2016

Every time we visit Ocean Shores, we always stay at this hotel. Their jacuzzi room is wonderful! You can actually see the ocean from the jacuzzi!!!! Their tub is HUGE! Youcan easily have four people get in it! The hotel is also right by the beach and you can walk to the beach! But the best part about this hotel is the staff. Their staff is very friendly, nice and welcoming. Custmer service is the key point of how my husband I chose which hotel to stay at. After trying out different hotels in Ocean Shore, we know this is the place! If you want to receive great service, stay here!

"A Beautiful Two Day Stay in February"

User 04/03/2016

We had an ocean view on the 4th floor and it was fantastic. You need to be on one of the higher floors to get a good view otherwise you have the sand dune as your view. Friendly staff and good service. Breakfast was typical hotel serve yourself, but adequate.

"Beachfront Hotel"

Janet K, Granite Falls, United States 29/02/2016

This Best Western is the only beachfront hotel in Ocean Shores, just a short walk to the beach. The room was awesome. I wasn't aware when I booked the stay that the room had a fireplace, cool. Also, the partial view was actually a full view to the south. The breakfast was good, scrambled eggs and sausage links, cereals, muffins, fruit and waffles. The property was in the process of renovation, I know once finished the Best Western Lighthouse will be a very good value for future guests.

"Okay stay, really it was 2.5 stars but I'm being generous"

flwrgrdn, Washington State 28/02/2016

2.5 stars for our stay here but can't post that so I will give it 3, to be generous. Okay stay, with a few exceptions. They closed the hot tub and pool, for only the few days we were here! No discount for loss of these amenities and zero mention of this while reserving the room, didn't mention the constant construction too. (Actually a good thing as they really need to update) Restaurant and bar also closed, no mention of that when we reserved either. We had a lovely fourth floor room (at a premium price) that needs a few changes like new carpet, with a full view of the ocean but there were so many people smoking on their balconies next to and below us we couldn't sit outside and enjoy it. There is a non smoking policy on the balconies clearly posted but obviously not enforced. I'm sure the clouds of smoke and vape helped a bit with the hordes of Mosquitos that swarm you from the marsh below the rooms. The room was clean, nice comfy beds with good linens. The pillows are terrible, bring your own from home. The curtain pull was broken and the sliding door and screen were sandy or rusty, hard to move back and forth. Some areas quite dated, I will come back after they renovate but they will probably hike the already high prices (wayyy over priced for off off off season with the pool and restaurant closure and the ongoing construction). For now stay elsewhere, lots of deals to be had during the winter months. The free breakfast was ok, (hey it's free). But zero variety from day to day. Great waffles, butter is in the mini fridge across the room. Oranges, boring red delicious apples (who even eats these kind anymore?), and brown spotted bananas. Your one choice of yogurt is Yoplait, full of chemicals and aspartame. They had some sugar cereals, and pretty dry bagels and bread to toast with the boring standard grape and orange marmalade. They did offer peanut butter and honey, nice touch. The hot portion of brekky is powdered reconstituted eggs, and greasy sausage links in pork skins that had to be peeled off. Horrible, no thanks to this part the next days, having tried it the first. What's with the coffee and tea? Nothing fresh made, and only black tea (no green tea available, would be much healthier) and a few sugary herb teas). Good thing I brought my own. Orange and apple juice rounded out their breakfast. I made a meal of a waffle and an orange with juice. My friend loves processed food and ate my eggs and sausage. :) For now in the off season unless they offer a killer deal, stay elsewhere.


User 16/02/2016

Cheaper than the shilo Inn and clean Nice view . Room color is off white , gives it a smokers room affect, will be back. Off season, restaurant, bar closed. Easy walk to beach. I gave it to many stars. $146 a night, a Lil steep

"Stay here at least once a year - Always seems to be changing owners."

User 07/02/2016

This is the first time I visited without my son. I came down for a friend's 50th birthday party. It seems as though the hotel might have changed ownership or management yet again. The breakfast bar has cut back quite a bit. Use to have biscuits and gravy in addition to the sausage and eggs. No bacon, cinnamon rolls or fresh fruit this time. Also the card key wasn't working to my room. I carried two cards up in my hand and inside the little sleeve they were given to me in. Neither of them worked so I went right back down to the front desk. I went right upstairs and only one of them worked this time. I put my things away and on my way out I asked them to fix the keys again. This time I was told, "Don't put them next to your credit cards or cell phone this time." I told them that I hadn't put them anyway the last two times, I just carried them in my hands. I didn't appreciate being treated as though I was the problem with the keys. It happened over and over again during my stay. Kind of a pain in the butt.

Suzanne F, General Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Dear Desiree: I am sorry to hear your feel your experience was less than you expected! We have not actually changed ownership for over a decade. I have been here for a little over 2 years as well. I am not sure when you stayed here last, but we have not offered Biscuits & Gravy since before I came on board ..... In fact, we offer an "expanded continental breakfast" (do not advertise a FULL breakfast) with the usual continental items, and add eggs, sausage, make-your-own waffles, yogurts, and cereals. We have added several types of pastries and offer more than just plain scrambled eggs on most days (we do a variety of additions to the eggs and rotate with just plain eggs). We also have high quality sausage links (not the pre-cooked cardboard-like ones sometimes seen offered at other properties!). We have fresh fruit when it is available. I feel we haven't cut back on anything that hasn't been replaced with something else (within the limits of our food service permit). In fact, we will be adding some additional items (pending Health Dept approval to serve those items) in May as part of a new Best Western breakfast initiative. As far as your room keys -- we normally ask, "did you have them near any other credit cards or a cell phone by chance?" vs. tell someone not to put them near credit cards or cell phones to ascertain if the keys are being deprogrammed for any reason. If someone on our Maintenance Team was not called to assist you, I am sorry about this and will be happy to speak to our staff about this. If you have a moment and would like to let us know what reservation name you had and discuss these issues, please feel free to call or email myself or Tim Waggener, our Front Office Manager at any time!

"Friendly staff, got a bad room"

TheREALgregma, Redmond, WA 06/02/2016

Although the room was nice, the location of it was not so nice. Paid a premium for a corner room, got one on a lower floor next to the entrance to the beach. Traffic going back and forth most of the day and night, people walking could easily see right into the room if we had the drapes open to view the ocean. Felt like we were on display at a zoo. Then the people above us checked in... (Interesting since I asked for a top floor, and the people checked in after us got a higher floor. They do not assign specific room numbers when making reservations, they assign when you check in.) I don't understand why people have the need to stomp across the room over and over. Felt and sounded like a herd of elephants were doing the tango! The front staff was very pleasant when we checked in which is becoming a rarity. I would definitely stay here again, but only on a top floor.

Suzanne F, General Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for your review and for your special mention of our Front Desk Staff - I am very fortunate to have a happy and knowledgeable staff! I am sorry, however, to see that you were disappointed in your room - we do, of course, have limited availability on corner rooms. Just a slight correction for your understanding of how rooms are assigned and how guests checking at the same time or after may have gotten higher floor rooms: we usually assign rooms in the morning (not when you arrive) and try to be fair by looking at any requests in order of the reservation date. Since rooms are pre-assigned earlier in the day (to expedite check in for all guests), someone who checks in later with a reservation would have been already assigned to the room - for security, though, we don't mention anyone's room number at check in! Requests are not guarantees but please understand we get multiple requests for those same room types that are limited in quantity and we do the best we can to be fair and honor as many of those requests as we can. We hope you understand.

"Good location, Close to the beach."

msjuanita, Washington 25/01/2016

The hotel is steps from the beach Which makes it great if you want to take a walk or a quick run. They have a great observation tower to sit and sip your morning coffee or watch the sunset! The rooms are spacious with a couch, large screen TV, and fireplace. Our ocean front rooms had a beautiful view with a nice balcony. The Staff was friendly. They had a great free breakfast with a nice assortment of food. They also had free newspaper, business center and indoor pool. We used the free shuttle to the Casino. Our drive Stan was funny and very knowledgeable. It made this a wonderful place for a weekend getaway.

Suzanne F, General Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
I'm delighted to see you had a great stay with us while recently visiting Ocean Shores! We do have the oversize rooms (mini studio suites) and balconies (or patios on the first floor). Even our Partial Ocean View and Dune Rooms have a nice place to get outdoors from your own room and enjoy the healthy sea air in good weather or do some storm watching in not so good weather. Thank you for letting everyone know about our great location and amenities and wonderful staff - we appreciate it.

"great winter getaway"

Donald C, Renton, Washington 24/01/2016

the oceanside upper floor rooms and balconies are excellent for storm watching or catching the sunset. great staff and wonderful rooms, plenty of space to move around without bumping into furniture or other people in your room. the rooftop 360 degree lighthouse-style observatory was a hidden bonus, you can see into town and miles down the beach in all directions. the only downfall is breakfast. skip it and go into town..

Suzanne F, General Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
Delighted to see you were able to come out and enjoy the stormy weather we've seen in Ocean Shores this year! It hasn't been the ideal weather for everyone out here this winter, but we are indeed a GRAND location for storm watchers - we are the closest hotel to the Beach and the Lighthouse Tower is the bird's eye view. Thank you for storm watching with us!


retdgramma, Tacoma, Washington 23/01/2016

Absolutely LOVED every single thing about my stay. Loved the very large suite and ocean view room. Very clean. Extemely nice and very helpful front desk receptionists. Good continental breakfasts. This was my first time staying here and I would not stay anywhere else from now on.

Suzanne F, General Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
I'm thrilled to hear about your stay - thank you for letting us and everyone know. We are very happy to be your "base" away from home when you're out here in Ocean Shores. Thank you for your kudos!

"would stay again"

S S, Seattle, Washington 21/01/2016

New carpet, new paint and comfortable bed sum this resort up. Very comfortable stay. We arrived early but they took our phone number and called us when our room was ready. Quiet with a view of the ocean. Will stay again.

"great stay at the beach"

Troy P, olympia, United States 16/01/2016

room was very spacious. breakfast included eggs, sausage and a waffle bar. awesome view of the ocean. pillows and bed were comfortable. hotel easily found. very short walk to the ocean. this location accepts pets.

"Good value"

Larry R, Olympia, United States 16/01/2016

I would stay there again. It was clean, quiet, comfortable, with good service. Great view of the ocean and the rates were reasonable. It is close to restaurants and shopping and very close to the beach.

"Charged $100 for throwing cigerette buds in our room garbage instead on ground"

Karenpuy, Puyallup, Washington 05/01/2016

WOW! BEWARE of this hotel! I just checked my checking account balance and noticed a $100 charge besides my $274 charge for two nights at this hotel. When I called the hotel I was told the charge was because we smoked in the room. LIE! NOT TRUE! We threw cigarette buds in our room garbage instead of leaving them on the ground outside the front door area (because the hotel provides no ashtrays outside) that was why charged $100 ...yes $100 for having placed used buds in the garbage in our room. I was told that the maid said the room smelled like cigarettes (after she emptied the garbage) NO ONE smoked in the room, I do not even smoke only my boyfriend does.. I'm the one who told him to throw in garbage and not litter on the ground. This is crazy! So.. I won't trust this hotel if I was you. Wonder what else they unfairly charge customers for and get away with it? They cannot be trusted with your credit or debit card. I will be calling Best Western corporate and posting on other travel sites to share my story as well. Can you believe it?

"Super friendly staff"

Kylene G, Lynnwood, United States 04/01/2016

I was originally staying at another hotel however when we arrived we were extremely unhappy. I called the Best Western and they were very friendly and the rooms were equipped with the items we were hoping for. The switch was very easy. It was a great hotel to bring a dog to.

"Good for the price"

65stang, Puget Sound, WA 03/01/2016

Good location, close to the beach. Clean and updated, nicely appointed except for the phony electric fireplace. Ocean front rooms have a beautiful view and a nice balcony. Our room was directly across from the elevator and we would have requested a move, but it was New Year's Eve and they were booked. As it turned out, we weren't bothered by any noise except hearing footsteps above us. The Waves restaurant adjoining has a great view to the south and the surf. We didn't eat there so I can't give it a review. Staff was very accommodating and friendly. We will return.

"Great rate on new years eve"

Pam Hal H, Federal Way, Washington 03/01/2016

All the other hotels we normally stay at, Ocean Shores all jacked up there rates for New Years Eve. We had stayed here in the past. But have stayed mostly at other hotels up the road. We generally visit the ocean about once a month. We will look at staying here more.

"Winter Fun"

Jennifer T, Tumwater, United States 01/01/2016

We enjoyed the viewing tower at the hotel. You can see the area from the comfort of indoors. The pool was comfortably warm for our young children and we enjoyed the hot tub too. The hotel is a convenient walking distance to beach, but also right on the beach approach road if you prefer to drive on the beach.

"Best Winter Getaway"

Laura H, Seattle, United States 21/12/2015

What a best kept secret! The hotel is steps from the beach and they have a great observation tower from which to watch the sunset! The rooms are large but a bit rustic. They boast a fireplace but don't get your hopes up as it is little more than a picture of a fire. Go for the rest of the experience! If you want the casino experience, take the shuttle from the hotel door rather than driving.

BWrepresenitive, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to share with us your experience at our hotel. I agree with your statement, I believe we are the best kept secret, as we are the closest to the ocean and our hotel is not located on Ocean Shores Blvd. like all the other hotels in Ocean Shores. I am pleased to hear that you were able to take advantage of our Lighthouse Observation tower to watch the beautiful sunset. We do have fireplaces in each room, however there is a combination of electric, and gas fireplaces. We look forward to your return. Happy New Year! Erika Lopez

"winter visit to Ocean Shores"

Gerald M, Ferndal, United States 18/12/2015

The motel it close to the beach. The pool and sauna were nice to have when the weather is terrible. All the exercise equipment worked fine. I still get irritated when Best Westerns still charge $20 per night for a small dog. The properties sure allow children for free. Also, I get irritated when the Best Western web site, the reservation system, and the hotel all give different prices. Usually we are happy with the properties though.

BWrepresenitive, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Let me start by thanking you for taking the time to write this review. I am pleased to hear that you enjoyed our pool, fitness center and sauna during your stay. I understand your frustration regarding the $20 pet fee. This cost is to cover the deep cleaning, that is necessary to do after a guest with a pet checks out of the room. We do consider our guests with certain types of pet allergies. In regards to room rates, there are different discounts offered on line, such as the advanced deposit which gives a special discount, however it is a nonrefundable type reservation. Perhaps that is what you saw on line. We hope to see you again in the near future. Happy New Year! Warm Regards, Erika Lopez

"Great Views! Lovely Rooms!"

Alan D, Ocean Shores, United States 14/12/2015

"Oceanside" truly is that - you are right on the beach. Our first floor room was dog friendly (we had our Golden Doodle and Boston Terrier) - and we loved the sitting area with the gas fireplace in our room that looked right out to the Ocean. We will stay here again for sure!

BWrepresenitive, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you for taking the time to share about your stay at our hotel. We are so happy that you were able to bring your Golden Doodle, and Boston Terrier to stay in our pet friendly unit. We are ecstatic to hear that you will be back again! We look forward to seeing you, and the puppies again soon! Happy New Year! Warm Regards, Erika Lopez

"Ocean Shores"

Richard J, Poulsbo, United States 02/12/2015

Great access to the beach. Fun family get away on the Olympic peninsula. Excellent hotel staff. Like the hours set aside for adult use of pool and spa. Could use a larger breakfast room with more seating.

BWrepresenitive, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
Thank you so much for your kind words regarding our staff, as well as the amenities that we have to offer. We look forward to your return. Happy New Year! Warm Regards, Erika Lopez

"Best Western, Lighthouse Suites"

Connie A, Mukilteo, Washington 01/12/2015

A wonderful staff, great location near the beach and dog friendly policies has made this hotel a favorite of ours for a weekend getaway. We always return home feeling renewed and looking forward to our next visit. Rooms are laid out well with lots of floor space.

BWrepresenitive, Front Desk Lead at BEST WESTERN Lighthouse Suites Inn, responded to this review
We are so happy to hear that you enjoyed your stay! It is an honor that our hotel is a favorite getaway destination for you. We look forward to seeing you, and the puppy again soon. Happy New Year! Warm Regards, Erika Lopez

"Get away fun"

Randi J, Edmonds, Washington, United States 29/11/2015

Wonderful accomodations with the warmest indoor pool ever,good overall breakfast,large rooms with killer views. Hospitality is first class. The desk staff was friendly and accomodating! The breakfast hostess was helpful and seemed to like her job. Have been here a few times and have never been disappointed.

"Nice property, good location"

Troy S, Olympia, Washington 23/11/2015

Stayed at the Best Western for our anniversary. Room was spacious, good condition. Had a jacuzzi tub in the room. 1st floor rooms have a patio door, good for pets. Suggest an upper level if you want a view of the ocean as 1st floor rooms do not have a view. Friendly desk staff, easy check-in and check-out. Bed was a little noisy, but comfortable. Will stay here again.

"One person spoiled the visit"

Linda S, Ariel, United States 18/11/2015

Enjoyed the facility and all but one rude person at check in desk spoiled my stay. Not willing to give assistance as I had my hands full getting down the hall to my room with cart full of bags and small dog on leash. Too bad she did not know how important her attitude was. My friends mentioned it to someone at their nearby hotel and they knew of this person. She obviously has a reputation. Too bad.

"Storm watching at Ocean Shores Washington"

User 16/11/2015

the hotel was very good. very nice breakfast facility. It had free newspapers, 2 PCs, printer, large screen TV, fireplace, large selection of continental breakfast. 3rd and 4th floors have very good views of the beach. We drove to the south end of town and watched the breakers hit the North Jetty. That was exciting. At high tide and with the 20 ft swells, it was quite a site at the jetty.

"Spacious rooms"

User 15/11/2015

Easy check in and check out, Spacious room,awesome view and great breakfast! Some of the furniture was dated, however the bed was comfortable and up to date.A great destination with friendly locals. Go to the fish shack for great fish and chips!

"Great place for pets!"

User 10/11/2015

We stayed one night with our dog for a quick get-away to Ocean Shores. Their dog policy is one of the best of any hotel I have encountered. Their entire first floor is dedicated to pets. Other hotels require you to pay for relocation if your pet barks and disturbs the neighbors, this hotel requires a phone number to contact you if you leave your pet in the room alone. Our dog doesn't bark as far as we know but I had never felt comfortable leaving him alone in a hotel before and getting hit with a couple hundred dollar fee! We were able to leave him alone here and go to dinner, without worry. They also are all-breed friendly! The rooms are spacious and nice enough. Nothing fancy, just a regular hotel room. We didn't feel the room smelled at all, as others have mentioned. Our room had a fireplace which was hard to get to work. The beds as others have mentioned are a little on the firm side but doable. We had a 'dune view' room, which faces parallel to the ocean. Be sure to get specifically the ocean view room if you want to look at the waves :) The hallways on the first floor were a little yucky (nothing terrible). They had obviously been cleaned thoroughly but animal residue stuck around. Breakfast was great; coffee, teas, oatmeal, cereal, waffles, sausages, eggs, yogurt, fresh fruit and more! The pool is nice and big and has a 'adults only' time in the evening. Great for couples who want to spend some time together without splashing/screaming kids! The front desk was exceptionally nice and helpful. And this is the closest hotel to the beach, a quick walk and you can enjoy the sand! I would definitely go here again, if we bring our pets with us.

"Storm Watching"

Frederick D, Olympia, United States 08/11/2015

Full ocean view on the third floor at the Lighthouse Best Western is the best seat in the house at Ocean Shores. High winds kicked up the surf while my wife and I watched the action from our cozy room. We even saw a mamma coyote and her three pups playing near their den in the high grass of the sand dunes below. The beds were very comfortable, the room was quiet, very clean, and the kitchenette was spacious. The rooms are also spacious and smartly set up for privacy.


Devin S, Shelton, United States 02/11/2015

Our stay was peaceful and the view was amazing - complete with helpful staff, an amazing storm to watch and all the comforts of home. Aside form the room the restaurant Waves was yummy and the staff ever so accommodating! We will be returning!

"Good experience!!"

Sabrina M, Doha, Ad Dawhah, Qatar 31/10/2015

We stayed in this hotel only for one night and we are a family of four. The kids really enjoyed the indoor swimming pool and the hotel location is great because is very close to the beach. Facilities, breakfast and staff were OK. Nothing to complain.

"Great ocean getaway for families"

Julie F, Bellevue, United States 26/10/2015

Of all the places to stay in Ocean Shores, this is by far our favorite. The rooms are clean and updated with fireplaces and refrigerators. Plus, it's right on the beach so one can walk from the hotel through the dunes to the surf!

"Best Western, best experience in Ocean Shores"

Bonnie D, Vancouver, United States 26/10/2015

We were at a bowling tournament in Aberdeen and chose to stay 35 minutes away at this Best Western in Ocean Shores. Loved the room, view, breakfast and proximity to the nearby Quinalt Casino! We will definitely stay here again as we loved the amenities in this hotel.

"Great place to stay at the ocean"

User 24/10/2015

What a great room. Large with a fireplace. When I booked my room it specified a "partial ocean view." However, I thought it was actually a full ocean view even tho it was a side room. Breakfast was excellent even tho somewhat crowded on Sunday, but plenty of room on Monday. A good selection of breakfast foods.

"Beware, Needs A Full Remodel and is Very Dirty!"

Travelnfam4, Olympia, Washington 21/10/2015

We stayed here for two nights this Summer. We opened the door to our pet friendly room on the bottom floor and it smelled like a litter box. We opened the window, but it too strong of a smell to stay in the room. Also the fire place did not worked. After 10 minutes we wheeled our suitcases out and we asked to be moved. They found us another pet friendly room and we smelled it first. Said we would take the room, but were stopped by the maintenance man before heading there because that fireplace did not work either. They ended up upgrading us (is what we were told) to a suite that you had to go outside to access. It did not have a couch and was super small compared to our other double bed room with a living room. Not an upgrade at all, it was worse. At least the fire place worked (I guess). It was on the end to the next to the busy public beach access road which was terrible. The furnishings were old and it was so dirty. We kept seeing spiders all over and realized there was a spider nest in the inside window next to the little tiny dining table w/ two chairs. Ended up killing more than 15 baby spiders. This hotel had the worst beds I have ever slept on. Woke up the next morning and had to ice my back. I don't have a bad back either. The beds are hard as rocks. This hotel room should be charge at nothing more than $69.99 a night. We paid $183 a night (that was with taxes). You also sign a pet waiver that says at no point will you leave your pet in your room alone even in a crate, yet you are not allowed to have the dog anywhere else in the hotel. If you have a family plan on eating separately in the breakfast area while one person stays behind with the dog. Other choice is to take you food back to your filthy room where you will not have an appetite to eat. Not pet friendly at all. There was also another guest at breakfast that was complaining about this pet rule to a staff member. We decided to only stay at the the Quinault Resort after this experience and leave our dog behind. Which is exactly what we did later in the summer.

BWrepresenitive, Front Office Manager at BEST WESTERN Lighthouse Suites Inn, responded to this review
I am sorry we are unable to look up your specific reservation (due to your anonymous sign-on name) but apologize you felt unhappy about your stay From your review we are having trouble determining which type of room you were in. All of our rooms are the same size but have different amenities, such as single king bed, double queen bed, Jacuzzi, etc. Did the room you ended up in have a stairway down a few feet from your door? If this is the room you moved to it does have an outside access, but not mentioned is the inside corridor hallway that leads to a door going outside, with access to the guest room directly at this access and way above ground level. In fact, some of our guests ask for this room due to the beach access. This room may have been the only room available when you moved rooms that was pet friendly (if you had a pet) or if were were in or near a sell-out situation. The other two room suite is not pet friendly and/or may not have been available when you moved rooms. I do assure you that we thoroughly clean rooms between each stay - we also use UV wands in our building regularly. Shampooing couch and chair upholstery and carpets are done more frequently in pet rooms as well. There is no doubt the building is older and showing wear and we have been working with our Design Team most this year to finalize renovation plans. Public space areas are about to be renovated during this slower season 2015-2016, with guest room renovations happening in slow season 2016-2107. We are excited to begin this journey. As far as pricing, we are very competitive with hotels in our area that have comparable size rooms and amenities. We apologize for your dissatisfaction but should you have these issues or questions in the future, please be sure to ask for myself or our General Manager when you are here as we are here to assist you to resolve any concerns you have. If you have any further questions or would like to discuss this any further, please feel free to call me and I'll be happy to look at your reservation and discuss it with you.

"Best western Ocean Shores"

Tammy J, Wasilla, AK, United States 21/10/2015

Nice place to stay for the night, pet friendly which is why we stay. No in room movies, makes it kind of boring at night. They do have a DVD player though. There is a Redbox at the local grocery store. Not much of a night life in Ocean Shores. The dogs like the room and the beach.

"One night stay."

Micheal A, Shelton, United States 20/10/2015

The overall experience was nice. The Wi-Fi was terrible. WE unable to stay connected at any given time. We spent a lot of time in the room being it was the first time in six months we got away for a couple days. I had been recovering from back surgery.

"Best Western, Ocean Shores, WA"

User 18/10/2015

I used to stay here at the BW Ocean Shores on business. Now that I am retired, I can enjoy what it has to offer al the more. I especially like the proximity to the beach compared to other hotels in the area. A great value! Thank-you for your hospitality!

"Poor Quality for the Money"

Matthew B, Victoria, Canada 16/10/2015

The bed quality was poor, this location was the least desirable overnight in the 7 days we spent in the USA. The beach location was terrific, but evening and foggy weather didn't allow us to enjoy that too much anyways.

"Ocean view"

User 15/10/2015

Room & view were great. They have managed to minimize the smoke smell from the casino, in the hotel area. The seafood buffet was awesome, & the music in the bar made you want to get up & dance, but was Not impressed with Emily"s breakfast.

"Excellent Customer Service"

Jane E, Ocean Shores, United States 14/10/2015

I stay at this hotel every year for a couple of nights. I have dogs that they accommodate. The rooms are clean. I have never had a pet odor in any room. The staff is professional and very nice. I had the pleasure of eating at the Waves Restaurant and it was amazing. The view spectacular. Value is great. I would never stay anywhere else.

"Ocean Shores"

Brian K, Abbotsford, Canada 12/10/2015

Great view form our room. Staff are very helpful and friendly. The room was clean. The bed and pillows very nice. The breakfast was great and the service was outstanding with staff making sure there was lots to eat. Downside the fireplace didn't work, the wifi very spotty in the room with loss of signal quite often. Tv not a lot of selection Fox network the voices didn't match the video

"Beautiful Ocean View , nice room - horrible management!!!!"

cheri1252, Spokane, Washington 11/10/2015

My husband and I were on a state wide motorcycle trip-enjoying the ride and all that Washington state has to offer. All that fresh air - we were tired by 10 pm so we were asleep when the banging and pounding started. It continued waking us both up , my husband called and was told the people next to us had locked themselves out and they had a dog in the room- maintenance was working on it. Ok- we lay down waited for it to end after another 1/2 hour , we called again. This time we were told that the manager was also there and that that person had instructed them to say that they could give us a discount on a future stay or a reduction in our night. At midnight the banging abruptly stopped. Come morning, no apology or discount was given, in fact nothing was even mentioned! My husband who is a member of the rewards program complained to the manager who answered us with the usual blah, blah, blah. My point is there has to be a master key to get into a room! No way should maintenance be banging at all hours because someone comes in late and locks themselves out of their room!

"Ocean Shores Lighthouse Suites Inn"

User 11/10/2015

Services and staff all do their very best to welcome you and keep you comfortable. The location so close to the breach was beautiful. I had an excellent experience. I will recommend it to anyone. My main reason for my trip was to locate a home for relocation and retirement. The staff helped me by providing me many pieces of information that was both helpful and beneficial. They made my search fun and personal to themselves.

"My Stay"

Lisa H, shelton, United States 09/10/2015

well minus the loud pounding all day considering i was there for peace n quiet and the stink of someone smoking in A nON SMOKING FACILITY - the stay was ok . I have stayed there several times before and never had an issue so this time was a disapointment

"Ocean View !"

Ginger M, henderson, United States 06/10/2015

Right on the beach. Rooms with views A quick walk to pubs and restaurants Clean, friendly staff with comfortable beds and linens.We were very impressed that we were able to retrieve something that was left behind in the closet. The staff was very helpful and honest.

"Birthday Weekend"

Latonnia R, Lawton, Oklahoma 05/10/2015

Rooms were great, but there as a mix up from the get go. We has asked for a ocean view with a King and ended up with a ocean (almost) view and two double beds. I liked that we could bring our Dog along and I am sure that she enjoyed it. I did like the fact that I asked for my wife's name to be on the Marquee for her milestone marking birthday and it was. Overall all I would say it was a nice stay for just the one night. But the cost did out weigh the comfort.

"Romantic Getaway"

Pam H, Olympia, Washington 05/10/2015

Ocean view, fireplace, comfy bed.... warm and sunny weather.... had a wonderful stay. Very restful, welcoming and a good breakfast included in the price. Also very quiet room, could not hear the neighbors... lovely....

"Great stay!"

Judy C, White Oak, Pennsylvania 02/10/2015

Wonderful location. It states that it is ocean front, but it is a bit of a walk to the ocean. Beautiful hotel. Great breakfast. I would recommend this to anyone in the area. There is a "crows nest" on top of the building for a great view for pictures.

"Excellent, Welcoming Service"

User 01/10/2015

I made reservations at the Shilo Inn where I asked them if they had flat screen televisions as I usually like to watch Netflix when I stay at a hotel for pleasure. They told me they did, but when I got to the room the television was one of those big huge boxes. For almost $200 per night I definitely thought there should have been a flat screen TV. The most annoying thing was that they lied about it. I called the Best Western where they informed me that yes indeed they had a flat screen TV. The lady at the front desk was delightful, funny and made us feel welcome. She explained all of the amenities and has us checked in within 10 minutes. If I go to Ocean Shores again, there is no question that I will stay at the Best Western. The Lighthouse view with the telescope was fantastic. I could see a 360 degree view of Ocean Shores. The bed was very comfortable, and I had a beautiful, full view of the Pacific Ocean!

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