Best Western Plus CottonTree Inn,  North Salt Lake

4.5/5  - based on 390 guest reviews.
1030 N 400 E, 84054-1946, North Salt Lake, United States - See map
+1 801 292 7666 +1 801 292 9664



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 390 traveler reviews
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Welcome to Best Western Plus Cotton Tree Inn! Guests looking for a Best Western hotel near Salt Lake City with great customer service and an unbeatable location can have it all right here. Our North Salt Lake hotel is near Lagoon Amusement Park, perfect for a fantastic family adventure. Salt Lake City isn't far away, and the entire region is filled with bountiful beauty. A convenient location helps make our newly renovated hotel the perfect accommodation for any trip. With complimentary transportation to and from the airport, along with a free, full hot breakfast, you'll feel right at home. Our morning spread features waffles, pastries, fresh fruits, cereal, yogurt and 100% Arabica coffee or juices along with specialty items such as eggs and bacon or sausage. The Legacy Events Center brings many guests to our North Salt Lake hotel for special events, meetings and conferences. Salt Lake International Airport is moments away, which is great news for guests who need to catch a connecting or early flight. Of course, convenience to downtown Salt Lake shopping and the LDS Temple Visitors' Center is a big reason why many guests choose to stay with us. Located approximately six miles north of Salt Lake City, guests have easy access to City Creek Center shopping and the Gateway Mall. The Energy Solutions Area is the home of the Utah Jazz, and the LDS Family History Center is popular for genealogists, or those tracking their family tree. If you're staying at our North Salt Lake hotel on business, you'll enjoy a great location and short commute to the most popular local businesses. Employees of the Holly Oil Refinery, Conoco Phillips North Salt Lake Product Terminal, Utah Manheim Auto Auction, and those in town for the Management Training Corporation all enjoy the friendly service and quality amenities we offer. Book your Best Western Plus Cotton Tree Inn today and take advantage of a quiet airport location! Enjoy your stay!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 390 guest reviews
Certificate of Excellence
Business Business 81
Couples Couples 109
Family Family 133
Friends getaway Friends getaway 20
Solo travel Solo travel 27
Sleep Quality
Best Western Plus CottonTree Inn,North Salt Lake
  • 5
    « Granddaughter visit »

    Friendly and helpful.We always stay here.Pool is perfect and breakfast is excellent. The breskfast goes the ectra mile. The shuttle service is a bug plus and the drivers are safe and friendly. Vehicles are clean and roomy.

    « Business trip »

    Stayed in this hotel on a last minute business trip to Utah. Hotel has been updated. Staff friendly and helpful. Tastefully decor. Excellent bed. Room very clean. Several fast food restaurants in area. Served my needs very well

    « Excellent beds and wifi »

    Great hotel, among the best in its class. The beds remind me of the Westin Hotel "Heavenly Bed" with high quality bedding and four pillows on both beds. The wifi was excellent, Relatively large refrigerator with pocket freezer big enough to refreeze ice packs. Friendly staff. Clean. Our room did not have a microwave, but when I called to ask for one, they brought it right away. I highly recommend this hotel.

    « Always Comfortable and Excellent Service »

    We prefer this hotel out of all in the area because of the outstanding service we receive from the employees and the extraordinary attention given to their breakfast presentations. The beds and rooms are always top quality.

    « Good, good and good! »

    Very nice Best Western plus. Staff was friendly, rooms clean enough and my black lab Kispa was welcome. The breakfast was typical, but fueled me up. Love those automatic waffle irons! Tons of parking and easy to pull up to the lobby. The layout was slightly confusing but it was 1 am when I checked in. Would stay again.

    « Best place to stay in Utah »

    This hotel was comfortable the only complaints we had were that the elevator didn't go down to the lobby. We were told to go around the back of the hotel to park. We went in the back door, had to climb a set of stairs with all our luggage and then we could get the elevator to the next floor where our room was. In the morning there was a nice continental breakfast, but the eggs tasted funny like they were from a powdered mix.

    « Nice »

    A nice BW Plus property, spacious room, good bed, everything as expected. Cheers to them for getting rid of styrofoam in the dining area. The TV was a bit loud, but otherwise okay. The pool and hot tub looked great - wish we would have had time to use them. The layout for lobby and breakfast was slightly different than other hotels, so that was kind of refreshing. Friendly staff.

    « Outstanding service »

    5 star comfort at moderate price Excellent staff, anticipating needs and offering assistance perfect location for sight seeing in Salt Lake City, Ogden and Park City Easy to find, right off the highway Convenient to airport Comfortable room with cable TV so I didn't miss important sports events

    « Not for the faint of heart »

    My biggest complaint with the hotel was it's location. Part of the problem was the way the Salt Lake area does their addresses, which is not their fault, but I found it pretty hard to find. The address listed at some point was 400 N. and coming in from the north we passed a number of 400 N. streets. Then when we got to right area there was road construction and other obstacles to finding it. Thankfully, it was still light or we would have had even more problems. The hotel itself was nice but seemed to be alone in an industrial type area. We were tired from driving all day and wanted somewhere close for dinner but the choices seemed pretty limited. It was quiet and the breakfast was good but I'm really not too sure I would stay here again.

    « Best Western great - screwed me » did not turn over my reservation to Best Western so i was without a room if not for the night manager at Best Western. he fought on my behalf, taking great care of me until we could force to do the right thing. refused to give me a refund so if it wasn't for James at Best Western i would have been sleeping in my car after a 13 1/2 hour drive.

  • 5
    « SC Honeymooners »

    This was a nice place to stay. We had a king room as no suites were available but it was nice with Windows that open and a fresh breeze that came through. The room was clean and the bed was comfortable.

    « Nice hotel »

    This is a nice hotel is very roomy & had a door separating living area from bedroom... Beds were very comfortable ... The water was not hot for shower,this is my only complaint .. Breakfast was good, have had better at some of the other BW but it wasn't bad!

    « Very nice, new and clean »

    Great hotel, in a good location if you need to head north from Salt Lake City the next day. Room was really nice, service personnel and front desk were friendly and efficient - breakfast was above average

    « Great Hotel at a Great Price »

    Was attending a conference in SLC. This hotel was only 10 min or so away. Great location right off the freeway and right next to a Kneaders restaurant. Free breakfast with lots of options. Free internet. Comfy beds and great shower heads in the bathroom. The staff was so kind and great. We forgot dish soap to wash out our babies bottles and they found us some to use. Overall a great experience.

    « Great stay!! »

    We stayed here for one night during our road trip USA ! And what a Great place to stay!! A Nice big room ,clean ,a big good king size bed clean and silent room and a Great breakfast !! An absolute go if you are staying in the surroudings of salt lake city, city center is 10 minute drive away!!

    « Top notch top to bottom »

    This is without a doubt one of the best properties I have stayed in. Clean, comfortable, friendly and efficient. It is obvious of the care of the entire staff to keep this property in the shape it is in.

    « Good hotel! »

    Even though we only stayed here for one night -we were on our way from Jackson, WY to Bryce, UT-, we really enjoyed our stay: excellent rooms, very clean and a comfortable, huge bed. There is a very busy highway nearby, but the hotel seems to be sound proof: we didn't hear any traffic noise at all. Our only minor issue was the faint smell of sewage coming from the bathroom, not sure if this was the case in other rooms as well. Overall, highly recommended.

    « Great Hotel, the Perfect Solution! »

    Great price, perfectly located just minutes from major airport, State Capital, Historical sites, the convention center & downtown shops. Facilities are great! Staff is extremely knowledgeable & friendly. Definately should be considered in the top 5 places to stay that is clean, out of the way & quiet, yet close to everything I want or need and all at a fantastic price. The next time you visit Salt Lake City, consider Best Western Plus CottonTree Inn. You won't regret it. We loved it!

    « Nice but overpriced! »

    We have stayed here several times and they just seem to keep getting more expensive! I would rate them higher but for the price. They have updated the rooms. What we did not like about the room was the wood frame around the bed! It protrudes out from the mattress and we kept bumping into it every time!!! They would be smart to remove that! Another complaint was the parking lot entrance door where we had to go into to get to our room there were four or five guys at all times standing right at the door smoking!!! NOT NICE!!! They need to designate a smoking area away from the entrance doors!!! The room was very clean. Breakfast was good. Wifi was good.

    « helpful staff »

    Going home from a business trip. Very glad we stayed at this hotel. If we wanted to return our car to the rental agency a day early, they would come to get us and bring us back to the hotel and then shuttle us to the airport the next morning. I was full of complaints when we arrived but the young man who checked us in was very understanding and gave us the best discount he could. we also needed directions in the morning and morning staff was very helpful too. the room was great and so was breakfast. I would stay here again.

  • 4
    « Outdoor Retailer Show »

    Hotel was good for the price. It is a basic hotel that seemed clean & decent location from downtown (about a 10 minute drive south). It came with typical breakfast options many mid level hotels offer (cereals, boiled eggs, donuts, waffle machine & coffee).

    « Enjoyed my stay »

    Have stayed there at this Cotton Tree Inn in North Salt Lake City a number of times and have never yet been disappointed. The hot had a nice hot fresh breakfast and was glad to get a nice stay. The hotel staff was courteous and well groomed.

    « The Best Western is Our Favorite! »

    This was the 4th and last night of our road trip with grandsons ages 9 & 11. Three of the four nights we stayed at a Best Western. The room, a Deluxe Queen, was spacious and comfortable. We were able to get a rollaway cot for one of our grandsons since he had difficulty sleeping with his brother. The room was clean except for the carpeting which was extremely dirty. We discovered this when we used a white towel to wipe up a spilled glass of water. After checking out, I took the dirty towel to the manager and explained to him what happened. I told him that I had NOT cleaned my shoes with it! He was very gracious. He said the carpeting in the rooms is cleaned on a rotating basis, and he would schedule that section of the hotel to have the carpeting cleaned. Regarding the bed linens, we had a duvet with blanket insert which was extremely heavy and hot! It would be nice to have a lightweight blanket available. It was nice to have a pool and fitness center. Also, the breakfast was very nice, including fresh scrambled eggs. So many hotel restaurants serve dried eggs. We also enjoyed the high quality doughnuts and pastries. Thanks to everyone who made our stay enjoyable!

    « Good standard stay as always »

    We tend to stay in Best Westerns when possible as they are all a similar quality. We stayed for 2 nights here recently during a stopover on a long road trip. The rooms were clean, spacious and well equipped. Breakfast was included in the cost of the rooms. Although there wasn't a huge choice there was plenty to Eat and it was pleasant. The breakfast was eaten on tables in the lobby which felt strange! Staff was friendly and helpful.

    « Quick stay before flight to Chicago! Great rooms, but VERY NOISY near the pool. =/ »

    My husband and I were visiting family in Utah and decided to stay the night in SLC to avoid a 3-hour drive to the airport in the early AM. We chose this hotel based on proximity to the airport and the reviews here on Tripadvisor. Checkin was painless with a friendly gentlemen. The rooms were great! The BED WAS AMAZING!! Housekeeping could have paid more attention to the bathroom, but otherwise, we enjoyed the room a lot. The HUGE downside was the group of teenagers and small children, dripping wet, constantly running up and down the halls. No parents seemed to be found and though I understand the hotel can not control all guests, it was so distracting. I actually opened up our door when there was loud banging on the door next to us. The guest answered and these kids realized they were on the wrong floor. I made eyes with the neighboring guest who rolled his eyes and shut the door. It was not just us annoyed by all the traffic. My suggestion would be to stay as far away from the pool as possible. The hotel had a free shuttle to the airport, which was great, other than the painfully awkward silence from the driver and the constant hard braking that made me so grateful for seat belts! All things considered, we would probably stay here again, but definitely away from the noise.

    « Great Place in Utan »

    This was a super Best Western in all ways. The staff was great, rooms super clean,exterior and lobby very appealing no smoky smell a great place to stay in Salt Lake City. We highly recommend it as a great place to stay when traveling. It exceeded Best Western Standards.

    « visiting family in Bountiful »

    Best hotel for money spent! Very nice, very clean, beautiful rooms, very quiet, and staff are tremendous helping you with your every need! Pool is awesome and open 24 hours. The hot breakfast is great with all the Breakfast items you would want or like and there were two wonderful staff to help or to get you whatever you needed for breakfast. There is plenty of room for parking and many entrances so you can park right next to a door to make your stay even more enjoyable.

    « Nice, Clean Motel »

    Spent a week at this Best Western. The staff was friendly and helpful and they have a nice breakfast that changed every day. Even though I-15 is right out the front door, road noise was not a problem. I would stay here again when visiting the Salt Lake City area. Rates were less expensive than in SLC.

    « Traveling One Night »

    To get to the front entrance you must climb up steps and there is no handicap access. There is a handicap entrance in the back of the building, but you must have a room card to open the door. The room was clean and spacious and the breakfast was good. Suggestions: This hotel needs to reorganize their breakfast serving line to be more user friendly. Please turn up the AC in the common areas.

    « Lagoon trip »

    I work for Marriott and chose Best Western because on the website they offered a package that included Lagoon tickets. It was my daughters 17th birthday we are not well off by any means so this trip took a couple months planning and saving. The front desk associates were very friendly and helpful , the hotel itself was very clean and nice by my standards. The only problem we had was that they told us the lagoon tickets were not included in the price as the website had said. What was I to do I had already traveled 3 hours so I purchased ( at a discounted price) the tickets for Lagoon. I mentioned the package deal and they said it was for last year but offered no other solution. Had I known the tickets were not included I would have stayed at a Marriott. Again the staff was wonderful and being a front desk clerk myself I did not want to belittle theirs. All in all a great stay but disappointed that there was false advertising on their site.

  • 5
    « Retirement Vacation stop »

    We found the price to be excellent...the people very nice...good laundry...and centrally located so my brother found us easily. The bed was great and the freebies in the room to be tops. The breakfast selection was also very good and was hot and fresh.

    « Needed a last minute place to stay... »

    We had a power outage in our neighborhood that wasn't going to be restored until nearly midnight. With the temperatures above 90 degrees during the day my wife and I decided to check in to a local hotel for the night. These guys were very helpful with getting my wife, daughter, and I set up with a comfortable room for the night. Would definitely recommend this place to anyone needing to stay in the SLC area.

    « Quite nice, SUPER overpriced »

    We actually liked this hotel. Clean, large room. Good breakfast (much better than most hotels). Friendly staff. But man did we ever pay through the nose!! Well over $200 for 2 queen beds is just ridiculous for this area. We couldn't find anything else with room so maybe they jacked up the price, but unless you can get a much, much better discount than we did you'll be better off in any of the many other hotels in this area.

    « Sooo glad we stayed here again! »

    24 hour pool & hot tub, large breakfast that changes each day, helpful staff, clean and quiet rooms, great working AC, very central location to food and fun, and a great price! We love this hotel and will be staying here again!

    « Good stay for the money »

    When entering the city, we were skeptical of the location, however the hotel was located near some good restaurants. If we were staying longer than one night, I would have preferred a better location. The staff was excellent.

    « Worst experience Ever »

    I made two room reservations before I arrived with no problem. While I was staying at the hotel I called and added one more room for my sister. I was assisted by the night attendant. During my conversation I told him that I needed the reservation for Friday and Saturday. He replied back that he booked the reservation for tonight and tomorrow. I corrected him and said today in Thursday and not Friday. He responded that he had been thinking it was Friday all day. I told him that my sisters family would not be in town until Friday and that they were leaving Thursday evening. I confirmed with him when we were done with the call that the reservation was for Friday and Sat. He confirmed yes and we ended the call. Friday morning the MGR Erik called our room and my wife answered. He stated that no one showed Thursday evening to check into the room she stated that the room was booked for Friday not Thursday. She also stated that I was the one that booked it for my sister and he would need to talk to me. My wife called be over at my moms and told me the situation and I told her that I would call him back later. A half an hour later, Erik called her back and said we are going to charge for the room if he does not hear back from me soon. So here is the ringer, my wife told him that I was at my mom's and she was ready to pass away and that she would have me call him when I could. He stated again that if he did not hear anything soon that he would go ahead and charge for the room and remove the reservation for Friday and Saturday. She called me immediately and told me what he said. I called Erik and told him what happened. Now remember he knew that my mother was ready to pass. He stated that the story did not make since and that he was there at the hotel when I made the reservation. So I asked him if he heard the conversation about what was said about his person thinking it was Friday and not Thursday. He responded no. I asked if he spoke to that person. Again he said no. He stated that is doesn't matter that he would not charge for the room. I then told him that I don't have time to deal with this and that mom is close to passing. I told him that I did not like being accused of making the mistake. He said again that it no longer maters that he would not charge for the night stay. I told him that I had to go and again did not have time to deal with it. My mom past away 20 min later. So I have to tell you that a very stressful situation was amplified by this Manager that could not wait for me to call back. He knew from day one when I booked my reservation that we were there for my mom's passing and Funeral. We drove home from Utah back to Washington. I have to tell you every time I saw a Best Western it reminded me of this scenario and there was many on the way home. This was the worst customer service of my life in any situation. I know that this location is franchised and BW only has so much control over the people that represent Best Western. But I would afraid to have my name associated with this location and this MGR. I sorry to say, I am stuck with remembering this situation and at a horrible time in my life every time I see Best Westerns name or sign. When I tell people this story they are shocked and appalled that someone can be so heartless. This is something that I will never forget. By the way I paid 159.00 a night and this should be a 99.00 hotel. There better hotels with cheaper rates but they were all booked. So i think that's why the price was even higher.

    « quiet place to relax »

    This was the end of our two week vacation. The hotel had all the amenities we were looking for. Breakfast, pool, internet and fitness room. The rooms were quiet and the beds comfortable. Everything was up to par. If I am ever back this way I will certainly stay in this hotel.

    « Meh »

    The corridors of this property were a maze. The room seemed clean. WiFi was spotty. Breakfast was just ok. Weird egg patties but biscuits and gravy were good. Lots wrong with room: noisy fridge and a.c. unit. Dripping water inside walls when water used (yes we told front desk), closet doors off hinges. On the plus side, we saw no insects. :-)

    « Very nice location »

    The rooms were very clean, breakfast was wonderful. There was infused water and cookies in the evening. The pool was very nice and not over chlorinated. The Village Inn next door had good food. The desk clerks at the hotel were very helpful with suggestions and questions. No issues with noise!

    « First leg of trip »

    The hotel was very clean and presentable. The staff went out of there way to help us with our hotel mixup and the breakfast was pretty good. There was plenty of parking available and lots of baggage carts to use. We stayed on the fourth floor and didn't have any problems getting the elevator it was always available.

  • 2
    « Teriible internet and out-of-date breakfast items »

    As a business traveler I stayed 120 nights last year at Best Western properties. This property has the worse internet conductivity make doing business from your room impossible. Also I was provided breakfast syrup that was far past the expiration date. Could have been a real bad experience should I have not noticed-food poisoning.

    « Nice Room with Helpful Staff »

    We stayed at this hotel on the 1st and last nights of a 2 week out west trip in one of the suites both nights. This hotel is only about a 10 minutes drive from the airport (we flew into SLC). The suite was very nice with all of the amenities, and had been recently remodeled. The only reason for not assigning 5 stars here is that on our last night in the suite, the room was not as clean as during our 1st nights stay (which we had no problems). On the second stay the surfaces/counters had not been wiped down (several sticky spots on dresser and counters). I think they only have a few suites though, so we didn't ask for a new room, we just wiped the surfaces ourselves. That said, everything else was nice, staff was super helpful and friendly, and bed was very comfortable. Breakfast was good, and location is quiet. I would stay here again, and recommend to others.

    « Great value, great staff and great customer service and great location »

    Love the location which is near everything, including the airport, Lagoon and downtown and Hill AFB. This hotel is centered in the middle of shopping and good restaurants including the Village Inn Restaurant which is next door to the hotel. But their fantastic customer service is why we will return.

    « Excellent Best Western/Quality/Clean/Quiet »

    Very nice Best Western. It was my wife's birthday and we were going to the City for the evening and found the Cotton Tree Best Western so quiet, cozy, clean and extremely nice. One of the nicer properties I've stayed on. I've noticed that the Best Westerns are elevating their quality everywhere I travel. I enjoy them and feel they are one of the best bargains for the price. This best western is exceptional and I would stay here again.

    « Min »

    The hotel despite being renovated have pleasant staffs, comfortable bed, clean, spacious, and allows u to sleep well, and relax. we were able to recoup after 15 hours of drive.this will be our favorite stop over from now on. i have been to several 4 stars and stars not necessary, its the experience.

    « Great stay »

    Thoroughly enjoyed our overnight stay. The room was a good size with a very comfy bed. Decent sized bathroom and the shower had great water pressure which is a huge bonus after a long car ride. Lots of variety for breakfast. Would stay again.

    « Another Excellent Hotel and Service »

    This BW Hotel was in a good location in North Salt Lake City, close to our vacation activities in Salt Lake City, Utah. BW Hotel and their staff provided excellent service and a comfortable place to stay while on our vacation. My wife and I are well pleased with this BW Hotel.

    « Very comfortable stay »

    Rooms were very comfortable, in room refrigerator and coffee maker. Loved that the room had lots of lights, a sitting area, desk and a bench for sitting. Beds very comfortable with plenty of pillows. The room did not feel cramped. Breakfast was served at 6 am every day. Lots of variety for breakfast. Employees not only were friendly, but even when working as some task appeared to happy :)

    « Great Hotel »

    Great service close to highway. Will only stay at Best Western. Rooms very clean and updated. Great breakfast lots of food. Staff was very helpful. I have always stayed at Best Western Hotels and many time at this one in North Salt Lake.

    « Great Hotel. »

    The hotel was very nice, clean rooms and great breakfast. The grandkids especially liked the pool. Easy access off the freeway and close to different stores and restaurants. Great location. Beautiful city.

  • 4
    « Nice place. »

    Very clean very nice hotel. Breakfast is good and goes until 10 am. The grandkids loved the pool. Rooms are very clean and roomy. Parking lot was under construction on the back side of the hotel but still had ample parking for the quests.

    « great stay »

    Always a nice experience and breakfast. Close to freeway and restaurants and shopping and minutes from airport. Have to use 200 characters or cant leave comment so these last few words are just to fill in:}

    « Clean and Comfy »

    Very clean and many good restaurants nearby. 24 hr pool was nice. Fresh waffles for breakfast yum. I slept nicely but the bed made my BFs back hurt..too soft for him :) I liked the price would stay here again.

    « Comments on our Stay at Best Westen Plus Cotton Tree in, at North Salt Lake , Utah »

    We enjoyed our stay and everyone was very courteous and friendly. The breakfasts were very good and the servers were very helpful and friendly. The rooms were very clean, and we enjoyed having free WI - FI, which we used quite a bit. I used your exercise room one morning on the treadmill for 30 minutes. We went to the pool and check the spa out. we didn't use it this time, but would on our next visits. I was very impressed with your accommodations and would be interesting in using them again. I heard that there is a rewards program an I would be interested in hearing more about the program.

    « Great Staff and Hotel for Groups »

    This hotel did an outstanding job accommodating our group. I travel with school groups and plan tours for school groups several times each year and this hotel is easily in my top 5 for best experiences. The hotel gets how groups work and does everything they can to make sure that everyone has a great experience and gets plenty of rest. The Front Desk staff was the best we've ever had!

    « very good stop over »

    Staff is very professional and helpful. The bed was extremely comfortable They put out chili and a salad around 5:30 the day we were there Convenient location off I 15 15% discount at Perkins (across the parking lot) when you show your room key

    « Awesome »

    What a great place to stay, right off the freeway. Access to stores and dining places all around with in a few short minutes. The pool is always open and the hot tub is amazing. The beds have to be some of the best that I have ever slept on. We were in the room with the deluxe king and it was pretty awesome.

    « Great place to stay! »

    Stayed here on our way to Vegas from Alberta, Canada to celebrate our 20th anniversary. Stayed in the "The honeymoon suite" "Huge suite with a fireplace and jet tub.This hotel is older but they obviously spared no expense to update it. Beautiful, clean and comfortable room. Staff were excellent!

    « GREAT!! »

    Jessica was very helpful, and she made my stay a pleasure! the pool is open 24 hours, and it is very quiet. I love this area! The breakfast was delicious and very well presented! the drinks were cold!

    « Clean, Quality, Good Breakfast, Friendly »

    Very clean and well maintained. Great continental breakfast. My husband and I came here on a whim and arrived in the middle of the night. The staff was very friendly and check in was quick. The exterior of the hotel may not look like much, but the old saying "don't judge a book by it's cover" certainly is true. The interior was nice and clean. The lobby has a cute almost ski lodge feel to it. The bed in the rooms were very comfortable, and the rooms were well maintained. The internet was a tad slow.

  • 3
    « Poor Internet »

    Internet was barely usable during peak hours. Rooms were clean but really outdated. Breakfast service was good, well stocked but little variety. Hotel staff was friendly and professional. Location is convenient.

    « More than meets the eye »

    Don't judge this hotel from the exterior. It is a great hotel with a friendly staff. I felt the price to be fair and enjoyed the hot breakfast. The room was spacious, clean and comfortable. I came on business and stayed at this particular location due to the location of my clients. I would stay here again.

    « Comfort of my own home »

    I stayed here so I could take my handicapped son to several medical appointments in Salt Lake City all in one week. There was some kind of convention in downtown SLC, so I chose an area north of Salt Lake as I am very familiar with this area as I lived there for many years a few years back. The hotel has been remodeled beautifully. With all of my fears and anxiety over my sons appointments and the thought of another possible surgery, I needed to rest at the end of a busy appointment day. I felt the room was welcoming, the staff was always vey nice, gave me water when I was asking for change to buy one. We just felt very welcome, it was clean always, and and it was in a very good place near everything I needed. Good breakfast and coffee while I was hurrying each day. I would love to stay there for something that is not as stressful as my sons appointments. Anyone who choses to stay here will NOT be disappointed.

    « trip for vehicle purchase »

    Stayed overnite on trip to purchase car for son. Needed room for 3 adults and 2 pets. Due to your pets policy we only stay at Best Western Motels. We have never been disappointed by the quality of your hotels.

    « A cold city with a warm hotel »

    The rooms are comfortable with a nice big bed. Rooms smell fresh and clean. Nothing too elaborate, but everything worked great and very modern and upscale and convenient off the freeway for easy access to my clients. Nice stonework in the lobby.

    « AMAZING!!!!! »

    We were a group of cheerleaders, parents & coaches staying for a cheer competition. The staff was wonderful making our accommodations and working with us when we got there. We did a scavenger hunt in the hotel and front desk staff was wonderful about the girls asking for things and letting them take pictures with him! Rooms are very clean and very nice!!!

    « Requested Review »

    This newly renovated motel was beautiful, comfortable, quiet even though it was next to an interstate freeway. It was the best value for the money we've seen in some time and we were surprised and pleased when we first saw the room.

    « Clean, comfortable suite »

    My wife and I stayed at this hotel and found it to be clean, comfortable and well maintained. The service was excellent and the breakfast was delicious with an excellent array of food items. We felt our stay was a great value, particularly since many area hotels did not accept pets.

    « Always enjoy this one »

    This location is very convenient for Salt Lake stays, and is especially accessible to the airport and downtown areas while being a ways out of the traffic, etc. The pool is excellent and their continental breakfast is much better than most.

    « Convenient, quiet yet close to I 15 »

    This is an updated BW, clean, comfortable mattresses. Big swimming pool and workout room. Good price. The regular BW breakfast fare with the addition of a coffee maker using instant coffee. It had several choices, but you could still tell it was instant coffee. I've had better coffee at other BW facilities. The eggs were dry and uninteresting. Everything else was ok in the breakfast room. This is a two story facility, but there is an elevator.

  • 4
    « First Time Visit »

    I was headed into Salt Lake City, but did not want to stay in the City that night so I stopped short and booked a room here with my points. I was not disappointed with my choice and it worked out great. Coming from the North it was a little hard to figure out just how to get to the hotel. I could see it and knew I needed to make a right on Onion St, but somehow missed it. It would be much easier coming off the Fwy from the South. Everything was as I expected. Well appointed rooms and very quiet. I would certainly recommend this property if you are in the area.

    « Great hotel and staff »

    We stay here for every volleyball tournament our daughter's play in. The staff is great to work with, the facilities are comfortable and clean, and the breakfast is great. Very easy to get to and accessible from the freeway.

    « Lovely hotel »

    Great price, Very clean. friendly, and efficient. Everything worked just as it should have. Really good breakfast too and great lobby and seating area for meeting. Super close to I-15 and restaurants.

    « Great Hotel »

    I have stayed here many times over the past 3 years and have never been disappointed. Always great and helpful staff. The rooms are large and well appointed, and always very clean. The breakfast is good, but could be a little more varied from day to day. It is free, however, so I'm not complaining.

    « Great hotel »

    Very nice hotel, clean, comfortable beds, decent hot breakfast. This was our third visit for sports tournaments and they handled the crowd very well. Rooms are bigger than normal, nice bathroom, newer beds with regular size pillows.

    « Comfortable »

    Cotton Tree is very nice, clean and comfortable room. I travel a lot and found this close to work and the airport so it made my time in SLC enjoyable. It is only 15 minutes from downtown which is a plus too!

    « Enjoyed my stay »

    The stay was nice, the hotel was clean and comfortable and conveniently located in a part of town that was easy to arrive near my corporation clients, and the parking was close by the room. The breakfast was good and cleanly presented.

    « Great Breakfast »

    I really like staying at the Cottontree Best Western because the hotel is nice, clean, and rooms are big. Plenty of room and the check out is at 12 so you can sleep in a little. The breakfast is a full breakfast and is great.

    « Great un-expected find »

    We stumbled on to this hotel on our way back to Idaho from Ca. My wife found a very good review of it so we thought we would try it. We are very happy we found it. It is a very well maintained facility with very nice rooms. It is freeway close ( Interstate 15) as well close to a few restaurants. There is a very good breakfast included in the $99 cost as well as very good wi-fi and a large well-equipped room.

    « Amazing Staff »

    The way the staff assists you quickly with any need is amazing. Accommodations are clean and comfortable. Shuttle is excellent and so helpful. Especially if you are not used to heavy traffic like me. Breakfast is great for all ages.

  • 4
    « The hotel set up is a little odd, but when they say they have a heated pool, they are not lying. »

    The pool was actually heated and the right temp for a cold February night. Getting to our rooms however was a little odd, the hotel is set up in a bunch of different building and unless you know how they connect, getting around on the inside is a little difficult. If you want to just run around the outside of the building it is a little easier.

    « Clean comfortable hotel »

    Room was clean and comfortable, complimentary breakfast was reasonably good (I liked the eggs/sausage/sheese scramble with tortilla), pool and jacuzzi was clean and open 24 hours. I thought the pool was a couple of degrees too cool and the jacuzzi was a couple of degrees too warm.

    « Really awesome »

    Rooms are clean, very presentable and comfortable. Very friendly staff, good internet and really good breakfast, I'm kind of picky with breakfast, I don't like fake stuff or just microwave breakfast but they make sure it's warm and fresh and have different options.

    « Quality Stay »

    My wife and I were very pleased with the courteous staff and very nice accommodations. The breakfast had all the selections you would desire. The room was very spacious. We were very pleased with everything we experienced at the hotel.

    « North Salt Lake Best Western »

    My stay at this hotel was excellent. The room was very comfortable and the breakfast was the best I've had at any Best Western. Staff was very pleasant and helpful. I used the shuttle several times to take me to conference classes and the airport. The drivers were courteous and efficient. I would stay here again.

    « Great place to stay »

    Great place to stay. Location is near our children and grandchildren. Comfortable, clean rooms. Courteous, friendly staff. Pool and fitness center accommodating. Good breakfast fare. We love the cookies!

    « Excellent stay »

    We use Best Western hotels on our travels and once again were not disappointed with our stay. Our stay was really relaxed and our rooms very spacious, with extremely comfortable beds and good quality bedding. There was a complimentary breakfast included which overall was good with quite a good range of hot and cold things on offer. The hotel also had a good sized pool. Laundry facilities were available for hotel guests. Another great asset was the free mini bus available to drive you to local restaurants and come and pick you up.

    « Well managed hotel »

    Location - easy access from the interstate, some restaurants around General Facility - semi modern and clean Room - average, fridge, no microwave, comfortable bed, clean, ac worked fine, windows can be opened for fresh air Bathroom - been recently remodelled, but smallest toilet I have seen. Low quality fixtures but clean and modern. Staff - average, cordial

    « Reasonably good BW in North Salt Lake »

    This hotel is 15 minutes from downtown Salt Lake. Comfortable fair size rooms. Breakfast really average. Very helpful staff offering good recommendation on dining places with a limo option to drive you there and pick you up. Very reasonable priced. Would stay there again.

    « Excellent experience »

    After almost 400 miles driving, we arrived this hotel, our first feeling is comfortable and relax. The receptionist greeted us with big smile and finished the registration in an efficient way. The room is very clean, bed is comfortable like home. My daughter super like the breakfast, she can try different mixtures by putting tea, milk, honey and others together. Funtime for her.

  • 5
    « Very quiet and clean »

    My 2 night stay at this property was very quiet. The room was exceptionally clean and comfortable. It has been updated very nicely. As a single female I felt safe in the location. The staff was very nice and helpful. I thought the breakfast was outstanding! My only negative is the pillows were too soft for me and the AC was loud when it came on. I would have to turn the tv sound up and it woke me at night.

    « Perfect Place »

    This hotel is perfctly placed for all the surrounding attractions, but far enough away from the city centre so as to be not overly busy. The only drawback is finding the entrance because of the road layout. The two gentlemen on reception were friendly, efficient and extremely helpful with very good local knowledge. We had a room on the top floor, which was spacious, clean , well decorated and the bed was very comfortable. As well as the usual amenities, it also had fire, not that you needed it.The breakfast was as you would now expect it to be, hot ,plentiful and well laid out in a good size dining area with plenty of seating, with very helpful and polite staff. The hotel also provides a shuttle service within a five mile area of the hotel, we used this to get us to the rail station, which saved driving into central Salt Lake City and on our return a phone call meant that we were picked up from the station after only a ten minute wait, that is what we call service. With several small restaurants close at hand, it does not come much better than this

    « Exactly what I wanted »

    I was coming in for an audition at the dance studio in Bountiful. The hotel was exactly as described. I slept well, the bed was comfortable and the staff were great. Breakfast is a plus. The best conveniences was the complimentary shuttle to and from the airport as well as to the dance studio.

    « Wonderful Place »

    Great place for a weekend getaway! Rooms are huge, relaxing, quiet, hot tub was nice oversize room for 2! We live close, but this hotel offers a place to get away and enjoy some time alone to relax. Fireplace in the room, all the romance you need for a great couples retreat...close the the LDS temple in Bountiful too and I would also recommend this for families.

    « Halls Full of Non-Guests Using Guest Laundry All Day and Night »

    This hotel would have got 5 stars, but having a constant queue of non-guests milling around the halls was uncomfortable. Some of them were sleeping in the hall at 11 at night while their kids were swimming in tbe 24 hour pool in their clothes. More than that, I actually needed to use the laundry and it took much longer than it has at most of the many other hotels and motels I've stayed at this year. The dryer was also very slow, probably due to overuse. A member of staff said these people might be the cleaning staff of the day and night shift. This hotel really needs to get this under control. Having people hanging out on the first floor out of rooms all the time is not fitting of a nice hotel. This place should stop it or charge much less.

    « Excellent hotel, minus the breakfast »

    I would have given this hotel a 4 or 5 star, except the breakfast experience wasn't good at all. When I first checked in, the guys there were awesome at checking me in quickly and efficiently. Aj was the one who checked me in. The room was excellent, except there was no microwave in the room. I stayed one night, went down in the morning for breakfast. They use fake eggs and don't have much to choose from. There were two breakfast attendants and neither one of them said a single word to any of the guests. I went back down about an hour later to get some milk. I thought I had to turn the lid on the container, and the older attendant said in a rude tone, "You don't have to turn that." and then walked off. Not a single word all morning, and that was the only thing said? No good morning or anything. Breakfast attendants are just as important as front desk and housekeepers. You need to talk to guests.

    « Best Western/Cottontree »

    We were in town for 3 days for my husbands VA appointments. We were given the military discount. The staff was friendly including the breakfast lady. The rooms were clean and the pictures on the website are accurate. The bed was comfortable there were plenty of pillows which were also comfy. The hot tub was actually hot. The breakfast is a full hot breakfast and had different items available each morning, Overall our stay was very satisfactory and I will stay here again.


Getting to the hotel ...

All directions
·From: Salt Lake City Airport. Merge onto I-80 heading east and travel for 1. 50 miles. Merge onto I-215 North and travel for seven miles. Merge onto I-15 North and travel for 1. 50 miles. Take Exit 315 (2600 South). Make your first two rights and the Best Western Plus Cotton Tree Inn. ·From: Lagoon Park. Merge onto I-15 heading south. Travel for 7. 80 miles, and take Exit 315 (2600 South). Turn left off the exit, and make a right onto Onion Street to the Best Western Plus Cotton Tree Inn. ·From: Salt Lake City, UT. Merge onto I-15 heading north. Travel for seven miles, and take Exit 315 (2600 South). Make your first two rights, and you will see the Best Western Plus Cotton Tree Inn. ·From: ...

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