Best Western Princess Hotel,  Norrköping

3.5/5  - based on 90 guest reviews.
Skomakaregatan 8, 602 32, Norrkoping, Sweden - See map
+46 11 28 58 40 +46 11 12 65 06



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
TripAdvisor Traveler Rating
based on 90 traveler reviews
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The Best Western Princess Hotel is located in the very city center of Norrkoping, near the shopping galleries, movie theatre, and many restaurants and pubs. The famous Concert and Congress Hall Louis de Geer is also nearby. The hotel has a very pleasant lobby and bar where lighter food dishes and all kinds of drinks are served. All guests are offered free coffee and biscuits in the lobby. One floor down from the lobby you find the cozy tapas restaurant La Uva. This is a perfect place to have a good meal or a drink in the evening. You also find a new fitness center and sauna in the hotel, free of charge for all hotel guests.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 90 guest reviews
Business Business 30
Couples Couples 16
Family Family 29
Friends getaway Friends getaway 5
Solo travel Solo travel 4
Sleep Quality
Best Western Princess Hotel,Norrköping
  • 4
    « Great hotel with great space »

    We were in family room for 3 adults and 2 children. I am very happy with the space and comfort in the room and facilities offered. I was attending meeting and the kids enjoyed themselves at the playroom and xbox room. There's also gym and sauna. Breakfast had good spread. Staffs were friendly. Walking distance to Stadmuseum, Arbitet's museum linkoping university campus and halal food shop. Only negativd side perhaps carpet on hallway is abit old and toilet interior slightly old but all are clean and comfy.

    « Overall very good stay »

    My experience of this hotel was very good. Bed was soft and lovely, Slept like a God. Stayed at this hotel for the Bråvalla Festival and the staff was very nice and kind to tell me and my partner where to go and on what bus and so on. Location was awesome! Breakfast aswell! nothing to complain about besides the weather, which sucked. 5/5!

    « Customer Service was excellent. »

    Great customer service nothing too much for the staff, Top Sauna and gym. The only downside was the lack of drawer space. Coffee and fruit and biscuits available 24/7 down in reception. The breakfast was one of the best I have had over the years and is available from 7 - 11.

    « Good value for the price! »

    The hotel was good when compared with the price. The location was central. Rooms were clean and comfortable, the beds soft. Breakfast was indeed quite crowded and every once in a while something was missing but the staff brought more good and utensils all the time. The contents were good and sufficient.

    « Central but... »

    This hotel seems a good choice in Norrköping - it's central, close to the restaurants and concert hall, and affordable, but there are also factors which make it less than comfortable. For one, they have no parking of their own and if you come with your own car, you have to hunt for parking space in the streets nearby - that can be very tricky. Secondly, their breakfast lounge is below the ground and seem very crowded at least during the summer season - the small rooms get filled quickly in the morning, and there's a lot families with crying babies and kids running - no peace. The breakfast was ok - the best thing was freshly squeezed orange juice! - but it was a bit difficult to see where to find all the utensils and plates etc. Thirdly, the room we had claimed to be for three people but it was no bigger than an ordinary hotel room - and the room shape was a bit odd, which made it feel even more crammed. We had to move furniture in order to have the extra bed open and still be able to use the bathroom! Fourth, there was terrible noise in the corridor at night - of course coincidental but these partying people kept coming and going out of their rooms, knocking on strangers' doors and shouting in the corridor with no one to stop them - proving that the personnel do not keep an eye on what goes on at night. The hotel corridor was dark and poorly lit, and our kid got a bit scared walking into our room. The bed was ok enough but the view was to the back - nothing to see. At lleast we got no noise from the street.. but all in all, I will not use this hotel again if I can avoid it.

    « Good for resting »

    The hotel was nice, comfortable beds, well equipped with ironing table and hair dryer and some free amenities. WiFi was alright but not the best and breakfast was alright too. But to get to the room 400 you need to go through several elevators and corridors which is not very convenient...

    « Proper »

    Perfectly proper and nice property almost hidden away in the middle of Norkkoping's rather quiet downtown. Rooms and beds are comfortable and clean. I made the mistake when booking of forgetting that "single room" in parts of Europe gets you a single bed. But apart from that, my fault, both room and bathroom very satisfactory and also ecology conscious. The room had a small kitchenette that i didn't use. A very high-quality breakfast buffet in the morning, suitable for all kinds of regimes. An in-house gym and sauna are small but sufficient. Altogether a good deal.

    « Quiet rooms, centrally located »

    The hotel is nice inside, but they could use a sign on the outside that is visible from the side when approaching. You have to be right in front of the hotel otherwise to be sure you're at the right place (e.g. when wondering in the end-approach when navigating using a GNSS-device. Breakfast müsli selection was great. The orange juice could be improved. The room was quiet. The lamps had strange on/off switches right next to the bulb itself.

    « Poor nights sleep and unclean room »

    We have visited this hotel many times during the last few years and always still gone back but not this time, we visited in July and the hotel was packed with families. The room comes with breakfast but was full of families and as the breakfast room is so small you were literally falling over little children which cant be good in a small environment with hot drinks/food. The music from the downstairs bar finally gave up at 3am and there was splillages all over the place. The room was not cleaned which meant we had no fresh cups etc. All in all very poor.

    « Centrally located, nice people but seriously understaffed for breakfast »

    We stayed for two nights when visiting family in the city. Rooms are clean, beds are large enough and the bathroom is clean although a bit in need of refurbishment. The staff in the reception is friendly and tries to be helpful with information about the city. The black mark comes in relation to breakfast! I understand that it is a hard task to keep up with all the families with small children turning up for breakfast all at the same time, 8:30 for them to be in time for the Kolmården zoo. But there is a shortage of everything, cutlery, food, space to sit. The only thing not in short supply is dirty dishes! Then, at the same time as everybody is trying to check out, the elevator is busy with crates of food being delivered and racks of linen blocking the corridors. Lucky there was no fire emergency! Due to salary policies in Sweden staff is always in short supply so if you are not pressed for time, I suggest you try to have your breakfast after 9 a.m.

  • 4
    « Had a good stay »

    A good and simple hotel near the center or Norrkoping. It is situated in a quiet street. The room was nice, had a lot of space. I only didn't know what to do with all the pillows at my bed. And maybe the mattress was too soft. But I slept good in a room at the front side, it was quiet. A colleague who slept closer to the staircase woke up early in the morning by loud talking Chinese people. But I guess that is not common. And there was free wifi with good reception. Breakfast was good, enough variety. Though the juice machine did not work with the fresh oranges. The two separate breakfast rooms looked a bit messy There was just enough space to sit. We arrived late in the evening, stayed two nights and left at the second night very early in the morning. At arrival we asked if they had a breakfast that early and they offered to make sandwiches. That was really great! Also there is free coffee and tea in the lobby. On itself good and great to have when you leave early in the morning. Overall I had a good stay these two nights.

    « Not a hotel. Self service with no amenties »

    What to say? Bad: No fridge or mini bar, no safe for valuables, no cold still water available at all, no airconditioning(hot or cold), no shower cap, no moisturiser, no toothbrush or paste, windows only open 10 centimeter, single size blanket on king size bed, no room service, no wardrobe, no drawers, shower so small a large man could not get inside, very uncomfortable and claustrophobic shower which sprays you directly and forcefully in the face at all height adjustments, bathroom so cramped and ugly you feel like a prisoner or in a makeshift hospital, 15 minutes on hold to reception, staff are basically ignoring you at check in if they are doing another task as though you are not there. Not professional on the phone. No porter or doorman to help with large suitcase at front door even though there is no ramp for guests. The front door is in an alleyway and glass doors tinted so you are confused if this is the proper entrance as no one is there to greet you. Design of everything looks like expensive dormitory for schoolboys, no food available, can't keep room tidy due to lack of wardrobe. No English channels and no movies. No clock or alarm to tell time.Basically lacking all aspects of a hotel and don't feel like I am a hotel guest as there is NO SERVICE. Good: free WiFi, generous with body wash, sewing kit provided, lots of lighting options in bedroom (better than most hotels), lots of pillows provided, desk with chair, quiet in room facing inner yard(not for leisure/really ugly view), close and central, clean. In all, not worth the price tag and even if it were half price I would look elsewhere first. I want to say it's nice but aside from the good bedroom lighting and several pillows it's harder to stay here with no essentials than a hostel.

    « A unexpected find »

    I booked this hotel after reading reviews of other places in Norrkoping as I wanted an over night stay, coupled with a chance to visit a city I knew nothing about, and was highly delighted with the choice. The hotel is very central, and luckily we found free parking right outside until our 8am departure to continue the long journey. Check in was smooth, the girl on reception was very helpful and knowledgeable about Norrkoping and gave us a perfect route to walk and explore a very beautiful, clean and interesting city - it's a real gem of a place and I wish I had had 2 or 3 days to see more of what it has to offer. The room was perfect, and the copious breakfast was delicious.


Getting to the hotel ...

All directions
·From: Central train station. Go straight from the station, on Drottniggatan, after the bridge, turn right then directly left again. Follow Gamla Radstugugatan Street for about 500 or 600 meters. On the left you will see a movie theater, Filmstaden, and there you will turn right onto Skomakaregatan, where the Best Western Princess Hotel is located.