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Best Western Hotel Schmoeker-Hof, Norderstedt

3.5/5  - basé sur 123 notations.
Oststrasse 18, 22844, Norderstedt, Germany - See map

The Best Western Hotel Schmoeker-Hof is a modern first-class hotel located just outside the gates of Hamburg in a picturesque surrounding. We offer 122 modern and individually furnished rooms in a country house style. All rooms are equipped with free high-speed internet access (via LAN), satellite-TV, Pay-TV, minibar, trouser press, telephone and radio and offer all comfort you expect at a first-class hotel. Non smoking rooms are available. The guests are invited to enjoy and taste the cuisine in the homely courtyard garden, the cozy restaurant Schmoeker-Hof and our hotel bar. To relax, the guests are welcome to use the sauna, steam bath, whirlpool and the solarium. The hotel offers nine conference rooms for up to 120 persons. Enjoy our breakfast buffet at the rate of 13. 00 EUR per person per day. Enjoy your stay.

Best Western

Hotel Schmoeker-Hof

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 120 guest reviews
NOTE ISSUED
Excellent
23
Very Good
61
Average
23
Poor
9
Terrible
4
REFER TO NOTICE
Business Business
56
Couples Couples
34
Family Family
21
Friends getaway Friends getaway
4
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Cozy and nice"

4
04/09/2018

I think the hotel has been renovated. We had amazing cosy room, with large bed and nice modern bathroom. Breakfast was excellent and staff so nice. Wi fi was slow and had some restrictions. Hotel is far away from Hamburg and station, but I saw a lot of companies around, so I think it is some bussiness area.

"Business Stay"

1
13/08/2018

This hotel has a convenient location to the company we had business meetings with, which made travel back and forth easy. Great restaurant and food was excellent. Rooms were comfortable but caution have no air conditioning.

Schmoekerhof, Reservation at Best Western Hotel Schmoeker-Hof, responded to this review
Dear Mr Bojarski, Thanks for your rating. We are glad that you enjoyed our restaurant so much. Unfortunately we do not have air conditioning but fans are always available on request.

"Clean, spacious, friendly, nice breakfast"

4
28/06/2018

Nice business hotel, friendly staff, bar is ok. Rooms are spacious and clean. Breakfast is very nice, vast choice. Quiet to sleep, well isolated. Check-out goes quite slow. For sure to recommend when doing business trips

"Dated and not very central"

3
11/06/2018

This hotel is aimed at business trips and coach trips, it's a fair way out of Hamburg centre and a 20 minute bike ride (or 10 minute taxi ride) to the nearest train station, there's nothing else around the hotel of any interest. The rooms are fine, everything is clean, our mattress was somewhat tired but still just about ok. Breakfast was a fairly standard affair in an outdated dining room behind the hotel. The personal touch was nowhere to be seen, everyone was treated very much as a paying customer and nothing more. Lots of extras could build up very easily too, expensive mini bar,early check in etc... Hotel was quite expensive for what they have to offer.

"Accceptable but could be much better"

3
26/11/2017

Norderstedt is not blessed with hotels which is surprising as this town, just north of Hamburg, is home to a number of well known companies. The hotel is a little out of the way from restaurants and shops so I hoped the hotel would make sure that guests feel like they have no need to go anywhere else. Whilst in general it is comfortable and the staff helpful and friendly, it is let down by some features that are expected to be the norm in this day and age. Limiting the wi-fi to a set number of Mb is something I never thought I'd see in a modern hotel again, but here it is, so don't plan on spending the night in your room watching Netflix unless you've already downloaded your favourite shows! Whilst my room was comfortable and well furnished, I could imagine some people may find it old fashioned. The bathroom, however, was straight out of the 70's. A beige suite with beige tiles. Yes bathrooms like this still really exist. I could have overlooked the decor if I could lay in the bath watching Netflix. Even if the wi-fi was better, I couldn't because the plug didn't work! These kind of niggles can usually be put right if you're on holiday but when you're on a two night business trip you just want everything to work. So overall it's not a bad hotel and as I mentioned, the staff were friendly. Breakfast was good which is always a bonus on a business trip. The hotel just needs to work out who it wants to attract. Some modernisation in decor and attitude towards things such as wi-fi would make it a more attractive proposition.

"Staying the night "

4
09/06/2017

Having the need of a bed arriving late, chooses to stay at this Best Western. Difficult parking. Easy check in, large clean room. Coffee facilities, LCD TV. Stable wifi. Room 114. Very nice with sitting area and very functional. Nice bathroom and everything clean. The bed however, concrete pillows and the mattress hollow as a Bird-nest. Breakfast high standard with attentive service.

"Comfortable stay"

4
12/01/2017

I recommend BW Shmoeker-Hof in Norderstedt. it is convinient for an overnight stay prior to departure from HAM airport. I sure would come back again. Unfortunately I could not try the breakfast because I left very early in the morning.

"Very good quality-price balance "

5
20/09/2016

This is a nice play to stay. Food is very good, various and tasty. Breakfast in particular. Rooms are spacious and clean. All confort needed. Good Wifi connection in the whole hotel. Staff is very pleasant. It was a perfect business trip. (Meeting rooms are also perfect)

"Nightmare "

1
08/09/2016

The quality is really bed. As you have a lot of neighbour in you room that named spider and bite you can see eveyvhere in your room. And also near your pillow. And the bed is old and dirty as you see in the picture. And this room is first class room so i don't have any idea about the other room. I complaint about spider to reservation and they said, 'because of nature'. Breakfast is ok but not enough choosing. And last i said, you can choose another hotel for not to make stress...

"Really nice stay!"

5
07/10/2015

Stayed like a year ago, just for a couple of days and I did not have a single complaint. The staff was really nice, especially the bartenders surely do have class:) I remember waiting for a beer for like 4 minutes and then one of them coming and apologizing for unacceptable waiting time and giving me the beer on the house... Really nice. I would recommend this hotel to anybody anytime.

"Quiet, out of town, good dining"

4
31/08/2015

Convenient for Hamburg but outside. Quiet and well hidden but my SatNav found it. Restaurant facilities tip-top and was able to eat outside in the hot weather. Approach to it is unimpressive and parking is a bit informal. Typical BW in value for money

"Relaxing Countryside Pit Stop"

4
02/07/2015

A very nice moderately priced hotel 25 minutes drive from Hamburg international airport. This is a 2 storey chalet style building around 50 years old set in nice grounds , rooms are just okay quite basic but clean. There is a restraunt across the small court yard at the back of the hotel which has a decent evening menu and a small snug bar which has a few draft lager beers on tap. I had dinner there and can recommend the lamb fillet, this venue also serves breakfast in the morning which has continental and cooked meals to order.

"One overnight stay"

4
24/04/2015

German hotel quality blended with good Best Western policies and specifications. Selected only because the hotel is near the company to be visited. The hotel building has taken its shape over time, making it an adventure to reach your room.

"Poor facilities, rude staff"

1
21/11/2014

I was part of a group that stayed at this hotel for a week-long business meeting/conference. The rooms are dated and generally low quality, comparable to a typical US motel. Upon check-in, I was informed there were no non-smoking rooms available. The smoking room I got smelled very bad. There is wi-fi throughout the hotel, but it can be accessed only with a user name and password given out at the reception. One guest is allowed to connect no more than two devices. In response to my argument that I would like to connect a phone, a tablet and a laptop, the receptionist expressed genuine surprise and disbelief and said "Noooo!" There are two receptionists in this hotel, who take turns. Both completely lack customer orientation and weren't particularly well versed in any other language than German. However, it was the kitchen manager Khaled that left the worst impression. He repeatedly try to chase us out of meeting rooms/restaurant/bar area whenever he saw fit, interrupting meetings and conversations and paying no attention to the fact that we were having a week-long conference at the hotel and we were all staying in it the entire time. Overall, it was a very disappointing experience. It was a mistake on our side to book a stay/conference at this hotel, and it will surely not be repeated again.