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Best Western Plus Icarai Design Hotel, Niteroi

4.5/5  - basé sur 173 notations.
Rua Joaquim Tavora, 54, 24230-541, Niteroi, Brazil - See map
Best Western Plus Icarai Design Hotel - Hotel Exterior The Best Western Plus Icarai Design Hotel is ideally located in the center of Niteroi. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

In the early sixteenth century, Icarai was part of the territory of the Tupinamba Indian tribe. Today, it is an upscale neighborhood. The Best Western Plus® Icarai Design Hotel, shows the balance between comfort and design, whilst being cost-effective. This hotel displays decor with a tribal essence, inspired by the district's indigenous name, using natural fibers and wood. The menus, created and prepared by our Executive Chef Esteban Mateu with an international background in upscale restaurants around the globe, follow the contemporary Brazilian line with local flavors. The Best Western Plus Icarai Design Hotel presents our guests with the world's best coffee by Nespresso®. We also offer unique services such as a pillow menu with four choices of different heights and materials, and for your health, we invite you to work out at the gym.

Best Western Plus

Icarai Design Hotel

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 173 guest reviews
NOTE ISSUED
Excellent
104
Very Good
59
Average
8
Poor
2
Terrible
0
REFER TO NOTICE
Business Business
64
Couples Couples
43
Family Family
39
Friends getaway Friends getaway
15
Solo travel Solo travel
6
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Happy "

4
25/07/2018

Clean and nice hotel. I field from the beginning very welcome. Good breakfast, good food if you like to eat at the Restaurant. Close to the Icarai beach. The Hotel is without a Gym but they offer you a gym what is in front of the Hotel, unfortunately I can check the facilities because I'm really busy but I will do the next time. People at the front gate always with a smile. I recommend the Hotel.

Thiago M, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mr. Rodrigo, We appreciate your feedback regarding our structure and service. The team is satisfied with the result. We hope to see you soon at Best Western Plus Icaraí. Best regards, Thiago Monteiro General Manager

"New and clean hotel, very helpful receptionist"

5
04/03/2018

The hotel is quite Best Western standard. It is new and clean as well. Or at least it feel so. What was mostly remarkable, was the helpful receptionist. She was very polite and friendly, quite different from the normally bad service quality of Rio de Janeiro city. - Good breakfast - Located very close to the beach - A few steps to Tenore restaurant (a very good kg restaurant) I stayed only one night, so I do not know the quality of the hotel amenities.

"good choice"

4
21/02/2018

A very nice place to stay, with nice team attending us. I recommend to stay in this hotel, tottaly different from others. The team is prepared to assist us everywhere with a lot of attention and pleasure.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
C1127NUjo_om Thank you for your kind words regarding your recent stay at our hotel. We hope you will come back and see us again soon. Best Regards, Thiago Santos

"Good experience"

5
07/01/2018

It was a good surprise knew this hotel in Niteroi, the service, the room and everything was good. The problem is just the price, to me very expensive for the area and the perfil of the hotel. I will back just if find some good sales

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Igor S, Thank you for your kind words regarding your recent stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Thiago Santos

"Best Western is a very good hotel in rio de janeiro"

4
02/01/2018

Best Western is a very good hotel in rio de janeiro I did stay there for one day but the experience was great I recommend this hotel for everyone and I will return there coming soon Thanks for your excellent service

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
R1967LVleonardos, Thank you for your kind words regarding your recent stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Thiago Santos

"Great staff who helped a non-Portuguese speaker!"

5
25/10/2017

Very clean modern room--felt upscale. Excellent location--a block from the beach, just a three minute walk. Easy to find, just past the old Tower Hotel (the taxi drivers might think that's the hotel you mean--it's the next building). The staff is so helpful. I felt well taken care of as a solo female traveler. I was nervous because I don't speak Portuguese but the staff helped me with everything; the front desk staff speaks English. They ordered taxis for me in advance so I never had to wait on a ride. Free terrific breakfast. Great coffee! There was a safe that fits a laptop in the room.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mrs. Elizabethengineer, Thank you very much for taking a moment to share your experience! We are pleased to hear you have enjoyed your stay with us and look forward to welcoming you back to our hotel in the not too distant future. Best regards, Thiago Santos

"Friendly and comfortable new hotel"

4
29/06/2017

Stayed here for 5 nights. Located in a street just off the coast road through Niteroi, which is across the bay from Rio de Janeiro, and offers panoramic views of Rio, the Corcavado Jesus statue, and Sugar Loaf. The hotel was only months old when we stayed there, and everything is clean and well decorated. There is a small restaurant, which we used for evening meals as well as breakfast, and although the menu was fairly limited, the food was excellent. The staff there are so confident that there is even an invitation for customers to visit the kitchen, something we've never seen elsewhere on our travels. Our room, though compact, was comfortable, and quiet, as it was situated at the rear of the hotel. Not sure whether rooms at the front would get much street noise, but there was no intrusive noise in the reception area or restaurant, although they were both at the front, and the street outside is a very busy part of a one-way system. We enjoyed our stay, and would certainly use the hotel again on trips to the Rio area. Rio can be reached by road over a long road bridge, or by ferry services across Guanabarra Bay, which are modern and efficient.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mrs. StephanieO34, We thank so much of spending your time to complete the survey of the hotel. We really appreciate your kinds words adn look forward to see next time. Best regards, Thiago Santos

"William de Souza"

5
08/04/2017

If you are visiting Icarai, this is the place to stay. It's only a short walk to the beach, rooms are spacious and comfortable. What made me stay here a week was the attention I received by the staff, Jonny, Claudecir and Tamara were amazing. The service is outstanding. Thank you

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mr. William de Souza, Thank you very much for your review on the TripAdvisor. We are happy reading your kind words regarding the hotel and look forward to see you again. Best regards, Thiago Santos

"Beautiful Modern Hotel with super friendly Staff!"

5
08/04/2017

I stayed with my partner in Best Western Plus Icaraí Design Hotel for 17 days over the Carnival Period Feb/March 2017. Having been to Rio de Janeiro twice before, this time I opted to hire a car and stay somewhere quieter outside of Rio. Icaraí Beach area was a perfect choice, a lot less tourists and a much steadier pace of life. Well worth it if you're happy to drive across the bridge to visit Rio. The hotel has beautiful rooms, modern, with a lovely bathroom and huge comfy beds. The housekeeping staff go above and beyond, our room was super clean. The breakfast is great!!! With a lovely choice of fresh fruit each morning. All of the reception and front of house staff are super helpful and friendly! I speak some Portuguese but it wasn't required as everyone spoke great English. Anything we asked, they had the answer to as well as great local knowledge. I have to make a special mention to Jhonny Silva who really looked after us and was very friendly and kind. If you're looking for an amazing hotel somewhere a little outside Rio, this is the Place! Thank you to all the staff!

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mrs. Carina W, I am extremely happy reading your comments regarding our hotel. Thank you for sharing your experience at the Best Western Plus Icaraí Design Hotel. Hope to meet you personally in the near future! Kind regards, Thiago Santos

"Great hotel but small rooms"

4
18/01/2017

Excellent hotel with good service and new facilities. Very well located, close to good restaurants and public transportation. Very good toiletries (by a local high end store) and amenities in the room - all included in the rate (Nespresso machine, fruits and juices in the minibar). Very healthy! Breakfast has all you need (not too much variety though), with good quality and healthy approach as well. I only saw two negatives: hotel has no swimming pool and rooms are very small (avoid lower floors as neighboring buildings will make you feel claustrophobic). I had trouble finding space to place two pieces of carry-on luggage. And using the bathroom requires moves worthy of a contortionist. But if you are not planning to stay long daily hours in the room, this hotel is a great choice!

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Megalopic, We really appreciated your kind words! We are happy to know you enjoyed your stay with us. I hope to welcome you back soon. Best Regards, Thiago Santos

"Little but very comfortable "

4
17/01/2017

Comfortable hotel one block from Icarai beach. Accessible entry. Staff was nice and helpful at front desk and breakfast. Courtesy minibar with express coffee. Room had partial view and a jacuzzi. Confortable bed with 3 pillow sizes. Only thing was that the bedroom floor was slippery..

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Koky J, Thank you very much for review and kind words! It is wonderfull knowing that your staying was comfortable and we delivered what was promised. We look forward to see you next time. Best regards, Thiago Santos

"Outstanding! Truly dog friendly with great service!"

5
21/11/2016

I stayed at the Best Western Plus Icarai Design Hotel with my 5 month old puppy and the staff couldn't have been more friendly and welcoming. They gave me a puppy kit as well as a toy for my dog to take home with her. The staff were super sweet, and when I had to take the dog out for a walk late at night the security guard came with me so that I would feel comfortable. The hotel is clean, comfortable and in a great area walking distance to the beach. Highly recommended! Thank you to Marcos and the rest of the staff!

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Kiah C, Thank you very much for sharing your review with us! We are glad with your kind words and look forward to see you again. Best Regards, Thiago Santos

"Excelent little hotel"

4
25/10/2016

Outstanding addition to Niterói. Brand new and very nicely designed. Great hotel with nice (little but adorable) rooms and great breakfast. Very reasonably priced. Definitely putting family and friends there when they come to visit.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Dear FernandoFVJardim, I would like to thank you for your time in providing us your feedback about your stay in our hotel. I am glad to know that you had a nice time and enjoyed the hotel. We are looking forward to see you next time. Sincerely, Thiago Santos General Manager

"Outstanding"

5
04/10/2016

The BW Design Hotel in Niteroi ranks among the very best options for a stay in the Rio de Janeiro area. The hotel provides the guest with an array of services that more often than not pretty much like a 5 star hotel. Their shuttle service (VIP car and yatch) to Rio and the everyday all-inclusive array of fresh fruits and juices in the room stand out as special features, together with the availability of bikes as well. As a local from Niterói and used to hotels all over the world I am really proud that my home town sports a very special place like BW!

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Mr. Andre, I really appreciate your review, specially the way wrote about us. Looking at your comments and see that you classified the Best Western Icaraí Hotel as an "outstanding", that make us proud the service we are delivering to our guests. We are going to keep up the good work! I look forward to see you next time. Best regards, Thiago Santos General Manager

"Clean and comfortable new property near the beach"

5
29/09/2016

We had visited Rio before and wanted to stay in a quieter area. We chose Niteroi which is a "bridge" away from the city. The hotel was new, so it was modern and clean. There was a problem with my reservation and while Best Western would not help me, this property did not charge me for the extra night. The customer service orientation was appreciated. The included breakfast was plentiful and delicious. The property is near the beach and is in close proximity to a nice variety of restaurants. It was a lovely stay.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Dear Debra-Lynne, i really appreciate your review and feel glad that you had a lovely time em our Hotel. All the Best Western Plus Icaraí Design Hotel's staff are happy with your comments. I look forward to see you again. Thank you.

"Good location and new hotel"

4
20/09/2016

The hotel is very close to the beach and main streets of Icarai. It is not far from the Museum of Art and there is a good variety of restaurants all around the hotel. It is worth the money and the location is lovely. Recommended.

Thiago S, Gerente geral at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Sara S, it was a pleasure to receive you in our Hotel during your staying in Rio de Janeiro. I am glad for your review and i look forward to see you next time. Thank you.

"One of my favorite hotels"

5
25/08/2016

Me and my boyfriend stayed in this hotel few days ago, when we were visiting Rio for the Olympics. Hotel itself is beautifully designed and very clean. We loved our room, our mini bar filled with complimentary fruits and many water bottles every day especially. We never had to go shopping for snacks outside of the hotel. Staff was always very nice and helpful. Only a little service recommendation to hotel management, offer your employees possibility to attend at least basic english course class please. My boyfriend has lactose free diet and it was truly challenging to explain this to waitress, who was so kind and helpful, but pitifully barely spoke any English. Wish we could see her understand us better next time. There were more examples like this. All summed up, our stay was amazing. We love this hotel and we would definitely come back!

, Diretor Operações Upscale e Luxo at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Dear Mrs. Lenka, thank you very much for staying at BW Plus Icaraí Design Hotel. For us was a great pleasure welcoming you and your boyfiend here. Thank you very much for considering our hotel one of your favorites, we are very proud about it! Our hotel opened just 1 month ago, and please rest assured that we will be working to improve even more our service. in the next month we are going to train our team in English. Warmest regards from Niteroi! Juan Sander

"It was e pleasure."

4
24/08/2016

I had a great time at this hotel. I had breakfast and dinner there, they were both delicious. The room was nice and clean. I have to say the thing I loved the most was the service I received. This hotel has a very kind staff starting from the people at the Lobby, the bellboy, waitress etc. A special thanks goes to Ana Karolina,Gabriel, Evelin, Marcus, Chef Tony and their bartender Well. You guys were amazing, I'm very pleased. Thank you so much I would definitely recommend this hotel and would stay there again if the opportunity presents.

"Room Service"

3
18/08/2016

The Hotel is perfect but the room service did not please me! I asked to tidy my room and waited for a long time. the air conditioning did not work and the worst was when I asked to speak to the housekeeper and she said she could not meet me! the reception was amazing, the room service needs to be much better !!! M.Hossein

, Director Upscale & Luxury Hotel Operations at BEST WESTERN Plus Icarai Design Hotel, responded to this review
Dear Mr. Hossein, thank you very much for sharing your great comments about BW Plus Icaraí Design Hotel and for helping us to improve even more our service. Please rest assured that we are going to keep training our room service team. In your next visit to Niteroi you will state that all our teams are working with the same high standards. Warmest regards from Niteroi! Juan Sander