ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel New York, Nice

4.0/5  - basé sur 901 notations.
44 Avenue Du Marechal Foch, 06000, Nice, France - See map
Best Western New York - Exterior The Best Western New York is ideally located in the center of Nice. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western New York is a charming 3-star hotel in the heart of Nice. It welcomes you all year round to one of the most beautiful regions in France, the French Riviera. This elegant hotel with its façade 'Belle epoque', lies near the main attractions, tourist sites, business centres and public transport network in Nice. All the rooms are soundproofed, equipped with air-conditioning, TV LCD, WIFI, telephone and privat bathroom with hairdryer. Enjoy your stay!

Best Western

Hotel New York

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 902 guest reviews
NOTE ISSUED
Excellent
237
Very Good
422
Average
172
Poor
40
Terrible
32
REFER TO NOTICE
Business Business
83
Couples Couples
389
Family Family
158
Friends getaway Friends getaway
129
Solo travel Solo travel
88
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great hotel in Nice"

5
09/11/2018

Strongly recommended,perfectly situated in the center of Nice. Cute rooms for 2 persons,cleaned every day,tasty breakfast. People at the reception very helpful. Only disatvantage-6 tiny parking spaces.

"Good hotel, great location"

4
24/10/2018

Booked this through Jet 2 holidays. I wanted somewhere near to public transport and the centre of things. This hotel was ideal. We had room 412 obviously newly refurbished. At the front of the hotel so we could open the doors to small veranda. Rooms clean, staff friendly. Breakfast basic but a good start to the day. Supermarket directly over the road, ideal for quick snacks or stocking up the fridge with beer! Nice is lovely but beer is expensive, we paid €8 for a pint! Tram runs alongside the hotel and cost €1.50 per journey, or €1 if you buy a multi journey ticket. Looking for a well priced hotel, this is the one!

Direction D, Directeur général at Best Western New York, responded to this review
Dear bmurray67, We are very grateful for this nice review following your stay with us. I am glad to hear that you have enjoyed room 412 which is one of our beautiful Deluxe room. Thank you also for your praises on the location of the hotel and the friendliness of the staff. The price of a pint in Nice is probably a bit more expensive than in the UK but you it gets served with an extra bit of Sunshine and some seaside on the side :) We hope to see you again soon in Nice. Warm Regards, Julian Migueres General Manager

"Great Hotel ! So convenient for Nice and the surrounding towns."

5
24/10/2018

I stayed five nights at the New York , Nice and was not disappointed. I wanted to explore the town and the surrounding area. Because the Hotel is close to the tram, it was so easy to get to all the sights and the Gare. I paid for a Premium room and was delighted. I was on the top floor and had a stunning view to the mountains to the right and the sea on the left. All staff were pleasant and friendly and responsive to the couple of problems I had. Breakfast is taken in a charming area which consists of two fairly small rooms. I liked the abundance of fresh fruit and the coffee machine. It did however get a little congested when a family of ten all came for breakfast at the same time (but that would happen in many hotels !) Yes. the lift is small and slow, but to me this added to the charm and it is a fairly old building. Two things that could be improved; The "Basics" range of toiletries does not make a good impression and I would like a greater selection of English speaking channels. But...overall, a great stay and I would highly recommend..!

Direction D, Directeur général at Best Western New York, responded to this review
Dear RHBCumbria, Wow, what a beautiful feedback ! We are so happy to hear that you had a great stay in Nice and in our hotel. Thank you for your praises on the friendliness of the staff and on the breakfast. The Deluxe room is definitely worth it, our most spacious rooms with great balcony views on the main avenue of Nice. Thank you also for your suggestions of improvement, these are really useful to us! We look forward to your next visit. Warm Regards, Julian Migueres General Manager

"Fantastic experiences and will definitely come back again"

5
20/10/2018

We traveled as family (2 adults and 1 infant) for long weekend in Nice, and the hotel is very good with exceptional value for money. When arrived, you have been served with refreshing teas, and the room has already pre-made with the baby cot. Breakfast has full of varieties and we all enjoy them. The location for the hotel is fantastic, 5 mins walks to train station and less than 10 to beach, the tram stop is right in front; it is also located right to the main street, which has full of good restaurant and bars. Room is clean and functional The staffs are super friendly and professional, giving us baby chair during breakfast; the day when we left, I can see a lovely lady staff with high heel are helping the clients to lift the heavy luggage onto the car, impressive! The only slight improvement i can think of is that lift is a bit small but doing its job Will definitely come back

Direction D, Directeur général at Best Western New York, responded to this review
Dear Adam W, What a great feedback, thank you! It was a real pleasure to look after you and your family during your stay and we are very happy to hear that you had a great time with us. We are grateful for your praises on the service, the breakfast and the location of the hotel. We already look forward to your next visit ! Warm Regards, Julian Migueres General Manager

"Great little hotel and walking distance to everything"

4
16/10/2018

Great weekend in Nice staying at this hotel. Good location, near trams and sights, clean rooms, friendly helpful staff, breakfast great and help yourself buffet. Check in 2.00pm, but if arrive early they have a luggage room. Slight mix up on arrival, room set up for one person, but staff were immediate to bring extra towels etc.

Direction D, Directeur général at Best Western New York, responded to this review
Dear maskelljenny, What a lovely feedback! We are so happy that you had a great weekend in our hotel and that you found the rooms to be clean, the staff to be friendly and the breakfast to be of good quality. We hope to see you again very soon in Nice ! Kind Regards, Julian Migueres Directeur

"Great hotel"

5
10/10/2018

We had a most pleasant stay at this hotel, in the heart of Nice's tourist path. Just off the main artery, Jean Medecin, this smart chic hotel's manager Julian and his assistant Nela went out of their way to help make our stay as comfortable and easy as possible. They even helped book taxi service for us since we had so much luggage having come from a family wedding in Greece. The hotel was tastefully decorated and has an airy feel to it. Room was neat and clean with a balcony and lots of amenities. Breakfast was generous and had an assortment of breads, meat, cheeses , and fruit. Thank you for making our stay pleasant and memorable.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Amy H, What a beautiful feedback, thank you! The team and I were very happy to meet you and to look after you during your stay in Nice and I am sure that all the team will be delighted to hear your comments. We certainly hope that you and your family will return to visit us sometime in Nice ! Kind Regards, Julian Migueres General Manager

"Friendly staff"

4
07/10/2018

Breakfast is okay, Friendly staff , Nice room comfy bed and clean. Near Tram station but little bit far from Main train station if you have a big luggage. พนักงานน่ารักให้ความช่วยเหลือ ทำเลดี ใกล้สถานีรถ tram ทีใช้ในเมือง ใกล้ซุปเปอร์มาเก็ต

Direction D, Directeur général at Best Western New York, responded to this review
Dear Smileyim8, Many thanks for the nice feedback and for your complimentary comments on the staff, the breakfast and the bed. We are only 5-7 minutes walk from the train station but of course if you have many luggage you may prefer to take a taxi. In doing so, please be aware that you will be charged a minimum fare by the taxi company, make sure to check the price before setting off ! We hope to see you again very soon. Kind Regards, Julian Migueres General Manager

"Best Western New York , Nice France"

5
06/10/2018

My wife and I stayed at the Best Western New York in Nice France for 6 nights. Our friend recommended the Best Western as a good place to stay in Nice. We had a wonderful experience at this hotel. The staff, from the Reception Desk, housekeeping service, and gentleman taking care of the Breakfast Buffet were excellent. In particular, we had the opportunity to meet the Director, Julien. He was personable, professional, service oriented and genuinely interested in making sure our visit to Nice and his hotel was enjoyable. We would definitely come back and recommend this hotel to our friends. It is in an ideal location. A short walk or one tram stop from the train station and Place Masséna. Our room was very comfortable and quiet. We stayed at the Warwick in Geneva and at the Hotel Observatoire Luxembourg in Paris. The service and experience at this Best Western was equal to, or better than these hotels.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Billtcwong, Thank you so much for the amazing feedback ! We were so pleased to look after you during your holiday in Nice and we are glad to hear that you had an excellent stay with us. You promised to return and we will therefore await your next visit impatiently. See you soon in Nice ! Best Regards, Julian Migueres General Manager

"Holidays"

4
04/10/2018

Lovely hotel. Great location and transport is close. Breakfast was nice and plentiful. Only issue is that the room was very small. With 2 people and 4 pieces of luggage , it was tight. My advise is to pay extra get the larger room.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Eugenia W, Thank you for the great feedback and your praises on the location and the breakfast. It is amazing to hear that you had a lovely stay with us. You should definitly try one of the Deluxe room on your next stay in Nice, these are really nice! Warm Regards, Julian Migueres General Manager

"Gem!"

5
28/09/2018

I was pleasantly surprised with this hotel and it's very friendly and helpful staff. The room itself was comfortable and clean. Housekeeping staff was amazing! The hotel is a 10-15 minute walk to the beach and 15 minute walk to the train station. There is a Monoprix next door that I made use of and lots of stores and restaurants along Jean Medecin. Would definitely stay again!

"Wonderful team & hotel"

5
22/09/2018

Nela and all members of the team demonstrated a high level of professionalism and impressive hospitality skills. All functions of the hotel operated perfectly. Great location, value for money, high comfort levels, vibe, and exceptional breakfast.

"Excellent Hotel with Friendly & Helpful Staff"

5
14/09/2018

Stayed at this hotel from 1st to 8th September 2018. Very impressed with the Hotel and Food. The towels were changed every day and the sheets every 3 days. There was a coffee machine in the room and a fridge. The manager Julian and his staff were always very friendly and ready to help and advise. We would certainly recommend this Hotel.

"Excellent Hotel"

5
31/08/2018

My husband and myself have just returned from staying at this hotel and we were both very impressed! This hotel deserves more than 3 stars! Julian and staff were brilliant and service was excellent. Rooms were nice and clean, comfortable beds, tea/coffee facilities, hairdryer, and maid service everyday. Excellent location for bars, restaurants and train station. We will definitely be returning!

"Clean room and great location "

5
01/08/2018

I stayed here for one night only and found the hotel very practical for my stay. The room was clean and small, though the bathroom was quite good sized. It wasn't noisy, even though I could hear the neighbors talking loudly in the corridor when entering or leaving their room. The breakfast was good, though nothing very special. Also, the staff was nice and helpful.

Direction D, Directeur général at Best Western New York, responded to this review
Dear PinkPenguin2014, Many thanks for the amazing feedback and the 5 out of 5 rating ! It is such a pleasure to hear that you had a great time in our company and that the hotel was very convenient to your needs. We hope to see you on your next visit in Nice. Kind Regards, Julian Migueres General Manager

"Central hotel and good location"

5
26/07/2018

Very good hotel in the central of Nice, close to tram and Central station. 10min walk to the beach and old town. Staff friendly and service minded and helpful. Nice breakfast small buy enough. Nice room, clean, quiet, with Tv and wifi, perfect.

Direction D, Directeur général at Best Western New York, responded to this review
Dear AndersPH, We are grateful for your review following your week' long stay with us. It is a pleasure to hear that you had a great time in our company and that our hotel proved a good base to help you explore the wonders Nice has to offer. We certainly hope that you will return to see us next year ! Kind Regards, Julian Migueres General Manager

"Smokey Rooms"

2
24/07/2018

Staff are polite and location is convenient but our room smelled like an ashtray. The smell was just unbearable and I asked to switch rooms and was denied to to capacity. Was not offered a remedy other than “keep the balcony open” which did nothing for the odor. Really disappointed with the lack of attentiveness to the odor it was just disgusting.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Maryana K, Thank you very much for your comment following your stay in our hotel. I would like to confirm that we are a 100% non smoking hotel. Whilst the team is trying its best to enforce this policy, it is not always possible to prevent guests from smoking in their room. I was disappointed however to hear the answer that you received from the team when approached about this matter as our aim is to find a suitable solution to any guest query. I can therefore assure you that I will look into this in order to prevent future occurrence. On a positive note, I am glad that you found the staff to be polite and the location of the hotel to be convenient for your needs. Please feel free to contact us directly should you wish to return to Nice and we will make sure to look after you. Warm Regards, Julian Migueres General Manager

"Great location and friendly staff"

4
20/07/2018

The location of this hotel was extremely convenient. I took the train in and walked the 8 minutes from the station to the hotel. Ended up using the train to go to nearby Monaco, Cannes, Antibes. Walking to Old Town and the beach was also easy. Although the room was quite small the value of the price paid was good. The entrance to the hotel is on a side street in a courtyard, which seemed more pleasant than others on the main street. A supermarket was also across the street. The reception staff was very friendly and helpful. I would stay again.

Direction D, Directeur général at Best Western New York, responded to this review
Dear 24AC2018, We are so grateful for your very complimentary review of your stay with us. All the team was very happy to hear that you have enjoyed our hotel and the service received. It is also great to know that you will return and we await your next visit unpatiently! Warm Regards, Julian Migueres General Manager

"Excellent!!"

5
16/07/2018

I only stayed one night but I wish I was staying longer! The room was tiny by fine for one person. The AC worked great and I found it to be quiet enough for a restful sleep. The bed was very comfy! And the breakfast service was plentiful and varied. The best part was the concierge service. Alexander helped me a lot and was very warm and welcoming. I regret forgetting the name of another young man who printed my boarding pass for me before I could ask! (I had emailed it to them). Overall, it was terrific and I would definitely stay here again.

Direction D, Directeur général at Best Western New York, responded to this review
Dear sp29, On behalf of all the team, I want to thank you for this amazing review ! It is such a great pleasure to hear that you have enjoyed the comfort of your room, the breakfast, as well as the service from the team. I will ensure to forward your comments to Alexandre as I am sure that this will serve as en encouragement for his ongoing efforts. We all look forward to your next visit in Nice! Best Regards, Julian Migueres General Manager

"Pleasant hotel with good service"

4
30/06/2018

We had the best rooms in the house and our second room was upgraded. Great service and team. The rooms are spacious with large washrooms. Our rooms also had small balconies which overlooked the market. While it is just 15 mins walk from the main square we preferred to take the tram. The Monoprix and Nice Etoile had some really good joints to eat and drink. The only gripe is about the breakfast - it was the same menu each day which made it boring by the end of it.

Direction D, Directeur général at Best Western New York, responded to this review
Dear abhie2014, Thank you so much for your amazing comment. We are glad to hear that we were able to please you during your stay and that you had an enjoyable time in our lovely city! We look forward to your next visit. Warm Regards, Julian Migueres General Manager

"Pleasant hotel with very convenient location"

4
20/06/2018

Convenient location: about 8 min walk from railway station and 10 min walk to Masena place. Located on the main street, avenue Jean Medecin, with lots of places to eat close by. There is also a supermarket just across the street. The room was of good size, clean, nicely decorated, with lots of daylight coming through the windows. Comfortable bed, high quality linen. The bathroom was big and clean, but require minor maintenance repairs. Soundproofing is not perfect, could hear tram from outside, but it does not disturb much. In addition to the kettle, there is a Nespresso coffee machine in the room, with a surcharge to replenish coffee capsules. The breakfast was good, sufficient selection of choices to start the day. Good coffee from the coffee machine. We check-out before breakfast time and hotel provided us with small breakfast boxes. In general, hotel is beautifully decorated, especially the reception area. Would definitely stay another time.

Direction D, Directeur général at Best Western New York, responded to this review
Dear amonakhovav, We are grateful for your beautiful comments about the hotel. It is nice to hear that you found the location to be convenient for your needs and that you have enjoyed your room and the great selection at breakfast. We certainly look forward to your next visit in lovely Nice! Warm Regards, Julian Migueres

"no worries at this hotel"

5
17/06/2018

Medium size hotel well situated for transport,resturants and shops.Our room was very clean and well furnished.We had a couple of small room issues which were promptly dealt with by the management.The breakfast was more than adequate with a reasonable choice of foods.I was unfortunate to sprain my ankle during the stay,Reception in the form Alonso ensured I had a ready supply of ice to relieve the swelling.Julian the hotel manager was ever present always ready to help and inform.A word of warning making for the return journey there is considerable road works which doubled the time the get there.A good holiday holiday experience,would recommend this hotel.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Ferryhillvillage, Thank you so much for your amazing feedback. It was a pleasure to look after you over the past week and I am glad that you have enjoyed your stay with us. I apologies however for the unstable weather of last week and my limited weather forecasting skills! Thank you again for your stay and for your friendliness. I will pass on your feedback to the team and Alexsandro who does a fantastic job every day. We hope to see you again very soon. Warm Regards, Julian Migueres General Manager

"Thanks for everything"

5
08/06/2018

Hotel is in a great location near good shopping and restaurants. The hotel is clean and updated. In addition employees are fantastic. My travel agency had a mishap and Julian and his staff went above and beyond to help me. I look forward to my next visit.

Direction D, Directeur général at Best Western New York, responded to this review
Dear eraineri, Thank you so much for your review. It was a pleasure to meet you and I am glad that we found a swift resolution to the booking mishap. I also need to thank you for your patience with the process. The team and I are delighted to hear that you have enjoyed your stay and we look forward to your next visit! Feel free to contact me directly when you next return and I can personally look after your reservation this time. Warm Regards, Julian Migueres General Manager

"Excellent hotel and staff"

5
04/06/2018

We stayed here one night following the Monte Carlo or Bust Rally. The rooms were clean and tidy and we had plenty of space. The staff were really helpful with all our baggage - Alessandro on the front desk - was especially helpful to us. We would highly recommend this as a place to stay in Nice. We will be back next summer.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Sidotcom, Thank you so much for your words of praise on the service from the team and especially from Alexandro. I will forward them your comments as I am sure that this will serve as an encouragement for their continuous efforts in delivering a high level of service. Thank you also for recommending us to others. We cannot wait for your next visit! Warm Regards, Julian Migueres General Manager

"Good hotel. Great location "

5
03/06/2018

This hotel is perfectly situated to ensure you are in easy walking distance to all places you want to visit in Nice. And if you aren't in walking distance the tram is directly outside and a short walk to the train station. Great staff who were extremely friendly and very helpful. We didn't have breakfast so can't comment. You must remember that you get what you pay for. This hotel is very reasonable for the centre of Nice. The rooms were a decent size and we were lucky with a balcony which was great. The cleanliness was perfect. The bed was comfortable although the pillows were an odd square shape instead of the usual rectangular. Whilst the location is perfect it means the noise levels are fairly high. We struggled to sleep well due to the noise levels from the tram and the street below, this is why I believe the hotel is the price it is. Our aircon also made several loud noises through the night which didn't help. Taking this into consideration I am still rating t 5 stars due to the incredible value for money and lovely hotel itself. Very much worth a visit and we will come back if we ever revisit Nice.

Direction D, Directeur général at Best Western New York, responded to this review
Dear CLWRJT, On behalf of the team, I would like to thank you for your compliments regarding the service. It is a real pleasure to hear that you were very satisfied with the team, the location and the comfortable rooms. Please do not hesitate to come and visit us again! Best Regards, Julian Migueres General Manager

"Ideal for families"

5
02/06/2018

I just wanted to leave a review of this hotel as we had such a pleasant surprise and it was perfect for travelling with our toddler! The reception are very friendly and helpful. The reception is well decorated with sweeties for the little one, cucumber water etc. Our room was small but nevertheless big for Nice, the bed comfortable and there were a bath (full size) and kettle - ideal with a toddler. Also had a lovely big balcony (shame no furniture on it) and a big TV to keep us entertained while the baby was asleep. The entrance to the hotel is a little garden off the main road so I wasn't worried about her running off and getting mowed down by a tram!! Nevertheless, the tram stop is a 2 minute walk away, main square with a park 10 minutes and the beach about 11 minutes! I thought the hotel really represented excellent value for money and we had a very comfortable stay.

Direction D, Directeur général at Best Western New York, responded to this review
Dear jsm101, What a wonderful feedback! We are so delighted by your comments regarding the hotel as well as the friendly service from the reception team and the comfortable bedroom allocated to you. Wer look forward to your next visit in Nice! Julian Migueres General Manager

"Magnafique petit hotel"

5
01/06/2018

I stayed here with my wife and found the hotel to be the perfect little retreat in the heart of nice. We where greeted with a smile on arrival and offered a delightful fresh tea. The check in was quick pleasant and straight forward. I always request the ‘best room in the house' in every hotel I stay at and my room certainly didn't dissapoint. The room was very large and well appointed. With great views of the street and cathedral from the third floor. Spotlessly clean and fresh. I chose this hotel for its position and uniqueness, it was proven to be a wise choice. I can not comment on the breakfast or bar facilities as we did not indulge. The hotel staff where atttentative, pleasant and very professional. Julien the day manager introduced himself on check out and stayed with us until the taxi arrived to bid us farewell. Anyone thinking of staying in Nice should take my advice and book a room at this hotel, it most wont disappoint you.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Gary, I am very grateful for your feedback following your stay with us. It was a pleasure to meet you and your wife prior to your departure and to hear that you were very satisfied with your stay. I do hope that we will see you again very soon. Kind Regards, Julian Migueres General Manager

"3 nights for The Monaco Historic GP"

4
24/05/2018

3 nights with friends and family visiting the Monaco Historic GP a good hotel a short walk from the railway station, we used the train to commute to Monaco there was a rail strike on the Sunday. A clean comfortable and reasonably quiet room to the front of the hotel, good breakfast, In a good location with plenty of shops and restaurants close by, would use again next time in Nice.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Douglas, Thank you so much for visiting our hotel during the 2017 Monaco GP. We are happy to hear that you liked the hotel and that you intend to come and visit us again. Indeed, you definitly need to come and see the few improvements we have made since then. We therefore look forward to seeing you very soon ! Warm Regards, Julian Migueres General Manager

"Perfect hotel location "

5
22/05/2018

Our trip was booked via Easy Jet for a five day break. We booked a superior room and although not large it was really nice and located on the fourth floor with a balcony. There was a welcome tray which included tea coffee and bottled water. The hotel provides free WiFi and free safe. The location was great only ten minutes from the train station and twenty minutes from the promenade. The hotel is also located on the tram route where there is a €1.50 charge for each journey. Breakfast was mainly continental but also included egg bacon and sausage. The staff very were very friendly and provided a map of Nice together with suggested trips. There is a supermarket next door and any amount of restaurants. On our final day we had a late flight and the manager kindly arranged a later checkout time. A great holiday and we will certainly return to this hotel.

Direction D, Directeur général at Best Western New York, responded to this review
Dear David B, Many thanks for the wonderful feedback. It was a pleasure to look after you for the past few days and we are really delighted that you have enjoyed spending your holiday with us. We look forward to welcoming you and your wife again on your next trip to Nice. Warm Regards, Julian Migueres General Manager

"great family break"

5
13/05/2018

went with kids to this very centrally located hotel and was positively surprised by the employees and convenience to be right accross shopping and close to all the cities sightseeing things. car was parked just in front of the hotel

Direction D, Directeur général at Best Western New York, responded to this review
Dear lemaitefreiburg, Thank you so much for the amazing feedback following your stay with us. It is a pleasure to hear that the team was very helpful to you and that you found the hotel to be very convenient. We hope to see you again soon. Warm Regards Julian Migueres

"Nice Hotel in Nice"

4
08/05/2018

We stayed here on a short trip visiting the small sleepy town of Nice. We arrived into Nice via plane and then took the No.99 bus to the main train station in Nice. From there it is a simple 10 minute to the hotel. On check in, we were offered ice cold teas in account of the warm weather and the lobby also had a selection of crisps and fresh fruit juices which you could help yourself too. The single elevator isn't always working in which case you will have no choice but to ascend the stairs which have a tendency to provide your legs with a strenuous workout. Our room was comfortable and had everything we needed for a short stay including desk, chair and a tv on the wall in the corner. The bathroom was adequate with both a bath tub and shower within that. Complimentary toiletries were also provided Our stay also included breakfast which was a mixed bag. The Breakfast area is split into 2 small rooms, with the main room with all the food, and then a secondary room just behind which provides additional seating. The selection is somewhat limited with a limited choice of cold meats, cheeses and a bowl with some fruit in. The highlight for me was the scrambled eggs which were certainly amongst the better scrambled eggs I've had for breakfast. The other highlight was the fresh baguettes, croissants and pan au chocolats – but only whilst they were still warm. So a lot depends on your timing, if you happen to be there when they top them up, then you will get to experience some amazing fresh warm croissants/ baguettes. The tea coffee was also pretty average and there is an orange juice machine which I never used. Overall, I would definitely recommend this hotel for any type of stay in Nice, primarily for its fantastic location - being on the main shopping street in Nice, a 10 minute walk to the water front and old town areas, and just a 5 minute walk to the world famous Mama Bakery.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Attentive Traveller, What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your impression regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. As you point out, the location of the hotel is ideal,for his central location. Your great feedback on the breakfast gives us great satisfaction and be assured that I will pass on your warm words to the entire team. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin General Manager

"Nice hotel in convenient central location"

5
19/04/2018

We stayed for three nights this week at the Best Western New York, Nice. The hotel is very clean and tidy and nicely decorated throughout. We had a large corner room on the fourth floor which opened on to a wrap around balcony. Good facilities provided included television and fridge and a large bathroom with shower over the bath. The breakfast room was very bright and the food and service were excellent. The Hotel had a very small lounge off the ground floor reception. Great value and would recommend.

Direction D, Directeur général at Best Western New York, responded to this review
Dear cityspotterUk On behalf of all the staff of the Best Western New York Nice thank you to have taken the time to share your feedback on Tripadvisor following your stay in Nice this week. We are very happy to read in your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share excellent moments. Do not hesitate to book on tripadvisor to get 15% discount on your stay. Kind Regards Stephane d'Halluin General Manager

"City Break in Nice"

4
09/04/2018

Hotel in a central location, easy walk to the promenade, shops, railway station and bus stops. Good clean hotel, comfortable bed, staff excellent manner and very helpful, plenty to eat at breakfast. Would recommend.

Direction D, Directeur général at Best Western New York, responded to this review
Dear WeeH212, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Tripadvisor Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you for your time and your trust, we look forward to your next visit to the French Riviera . Do not hesitate to book on Trip advisor to get 15% discount on your stay next time :) Best regards, Stephane d'Halluin General Manager

"Another great stay "

5
03/04/2018

Back in Nice and enjoyed another great stay at the Hotel New York located right in the heart of the city. Clean, efficient and welcoming. Utterly painless :-) it's a must ! We will be back ! I recommend too the ‘ Restaurant Du Gesu' in the old city. A good selection of local dishes .

Direction D, Directeur général at Best Western New York, responded to this review
Dear Guest , First of all I would like to thank you for your fidelity and your review and for taking the time to share your experience of the Best Western Hotel New York Nice with the Trip advisor community . I will of course share your compliments with the entire team. Thank you as well for your restaurant recommandation. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Warm regards Stephane d'Halluin Directeur General

"A lovely, friendly, efficient hotel"

5
23/02/2018

We stayed for 5 nights in February and what a lovely greeting we had. Such friendly, professional staff. Alexandro was a life saviour and leant me a travel plug to charge all my electronics. Lovely music playing in reception, brilliant position in the High Street and a lovely balcony on the side where the sun rose. Excellent, brilliantly organised breakfast and a very comfy bed - great value for money. thank you

Direction D, Directeur général at Best Western New York, responded to this review
Dear Sarah_S_12740, On behalf of all the staff of the Best Western New York Nice thank you to have the time to share your very good feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. Our teams aim to deliver the most attentive service, thank you to Alexsandro and the entire team ,and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you again for your time and your trust, we look forward to your next visit to the French Riviera . Warm Regards Stephane d'Halluin General Manager

"Recommend to stay"

5
06/02/2018

We were staying in this hotel for a romantic weekend. And now we are very happy about our room which was on a 4th floor, with a balcony and outstanding view behind the window. The staff was very friendly (a huge compliment for receptionst Alexander:) Located in the center of Nice. Come, stay and spend a good days:)

Direction D, Directeur général at Best Western New York, responded to this review
Dear 25 Mimi25 On behalf of all the staff of the Best Western New York Nice I would like to thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comment that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. In this perspective, please accept the expression of our best feelings . Kind Regards Stéphane d'Halluin General Manager

"A Great Hotel"

5
30/01/2018

This is a great hotel, pleasantly situated on the corner of Avenue du Maréchal Foch and Avenue Jean Médecin the main shopping street . The hotel is well managed and in good order throughout. Our Superior room on the corner of the fourth floor was really spacious with three large windows, one with full balcony and two with Juliet balconies and had great views overlooking the main street and the Basilica of Notre-Dame. Surprisingly there were two hairdryers, one in the bathroom, and one in the bedroom together with a pair of hair straighteners in a vanity unit with mirror, very handy. There is a 24 hour reception service with friendly staff who speak excellent English. All the staff here are very friendly, professional and attentive. The breakfasts were splendid, full continental breakfasts with different varieties of cheeses, hams, salad, yoghurts, cereal and hard boiled eggs, in fact everything you could wish for. Hot food consisted of scrambled eggs, bacon and sausages. Different types of breads, croissants and rolls, all warm and fresh and replenished regularly. The choice of fresh fruit platters and bowls were another bonus. The machines dispensing fruit juices and coffees supplied excellent quality beverages. In fact the whole breakfast was of excellent quality. The Wi-Fi connection was very good throughout our two week stay. The railway station is close by as is Place Masséna and the Promenade des Anglais. There is a large Monoprix across the road and plenty of bars and restaurants nearby. An ideal hotel for exploring Nice and the surrounding areas.

Direction D, Directeur général at Best Western New York, responded to this review
Dear margareth700, What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. Thank you also for you nice comment on the comfort our Deluxe Rooms "For Elles" Your appreciation of the breakfast will be share as well with our Team, many thanks for them. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin General Manager

"Nice hotel - but needs more consistent WIFI "

4
27/01/2018

The room and bed were comfortable. Breakfast was very good with great croissants - along with eggs and fruit. The one thing that spoiled the experience for us was that the WIFI would be up one minute and down the next. It was quite frustrating.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Diane K, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on Trip advisor . While you had a pleasant experience in overall, I sincerely regret the inconvenience encountered with our Wifi.We are actually working on it and we offer the possibilty to get connected in 4G+ Inside and outside the hotel with Pocket Wifi .You just have to ask for it at reception. With our renewed apologies, the entire teams look forward to have the pleasure to welcome you back soon. Best regards Stephane d'Halluin General Manager

"Excellent services and very considerate."

5
23/01/2018

I forgot 2,xxx eur in the hotel safe box on this new year trip !! I found out after flew out to Paris. When I called back to hotel, I was impressed from the first response. I was assured from all staff, from the front to the manger-Stephane that they could help me resolve this problem. During the process, the follow-up emails kept coming, they never missed to answer any single question. BRAVO !! Now I get back everything safe. Highest Courtesy & Conduct Team.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Nareeporn W, We were thrilled to welcome you at Best Western Hotel New York Nice for your New Year Trip in France . Many thanks for taking the time to provide such valuable feedbacks with us. Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of consideration. Be assured that I will pass on your words to all of them. Thank you for your time and your trust, we look forward to your next visit on the French Riviera . Best regards Stéphane d'Halluin General Manager

"Great price, but very basic and tiny rooms"

3
22/01/2018

The hotel is pretty average, but then again the price is exceptionally cheap and a good base to explore Nice. My room was on the 3rd floor overlooking the road and was very bright and noisy, as there were no black-out curtains and the windows were not able to stop the noise of the traffic. The room was tiny, hardly enough room to walk around the bed, however it was clean with all the necessary amenities. Unbelievably, the bar at this hotel does not serve alcohol, and is limited only to a small range of soft drinks and coffee. The reception staff are also responsible for the bar, so it was difficult even to get served a coffee, we had to wait forever until they had finished checking in several other guests. Unlikely to return as the room was just too small to be comfortable.

Direction D, Directeur général at Best Western New York, responded to this review
Dear bramble08, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on Trip advisor. While you had a pleasant experience in overall, I sincerely regret the inconvenience encountered with the tiny room. As we are really concerned by your comments and to give a positive answer , we also have bigger rooms , Prestige or Deluxe, at different prices. Regarding the bar and the none alcoolic drinks, we don(t have any licence for alcool, and that happened sometimes in city center hotels. Anyway , we have many bars and restaurants around the hotel. We look forward to have the pleasure to welcome you again! Best regards Stephane d'Halluin General Manager

"Great!!"

5
13/01/2018

Great value for money. Excellent location near the airport, shops, shopping centers, main streets, restaurants, train station, tourist. Comfortable rooms and good buffet breakfast. Above all, the kindness, helpfulness of the staff, particularly the Brazilian guy Alex

Direction D, Directeur général at Best Western New York, responded to this review
Dear Tamara T, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Trip advisor. Our teams aim to deliver the most attentive service, and I am glad to read that youhave enjoyed our sense of hospitality. Be assured that I will pass on your words to Alexsandro and the entire team. Thank you again for your time and your trust, we look forward to your next visit on the French Riviera .Best regards, Stephane d'Halluin General Manager

"Great!"

4
09/01/2018

I adored this hotel, the price, the location, the attention... everything... is very good for what you pay and it even has charm. We stayed for 2 nights and really enjoyed it. Have to clarify that our objective was to find a hotel where to sleep comfortable and have breakfast.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Catalina T What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane D'Halluin General Manager

"Best Western New York"

5
02/12/2017

Wow this is a Best Western??? It blew my expectations out the window and into the nice balcony our room had! What a great view of the Promenade st of Nice! The room had a lot of character, almost like getting a prime location with Airbnb but better because you have clean towels and 24 hour staff. The room had a king size bed and a twin bed. We didn't book a suite or anything so we were surprised on how spacious and luxurious the room was. We had two restrooms too! Speaking of staff, the employees were all so friendly and more importantly, accommodating. Our flight from Rome to Nice got cancelled and we were worried about paying for a night when we weren't there on top of cancelation fees. We called the hotel and they changed our booking from 2 nights to one night and waived the cancellation fee. Who does that??? Staff answered all of our questions and reassured us every step of the way. The customer service is superb, I don't even know why French people have a reputation for being rude. It's totally not the case, at least with the staff here. The breakfast was amaze balls. I wish I had photos of the food but I was busy eating it all up. The fruit was fresh and not canned. The croissants were freshly baked. It was flaky and buttery heaven! The baguettes came out piping hot and you can cut it yourself on a board. The coffee machine made like 8 kinds of espresso, cappuccino, and lattes. I had the white cappuccino and it was foamy, milky, and strong. Much better quality than Starbucks. The experience made me feel like I was staying at a five star hotel. I wish our flight wasn't canceled so we could have enjoyed our stay longer. When traveling to Nice, make sure to book this Best Western. It was about 60 euros a night in November!! What a deal!

Direction D, Directeur général at Best Western New York, responded to this review
Dear Sir Abnormal Q, Wahoo!!! ,What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams.Many Thanks as well foryour comment on our breakfast, we work on it every day to satisfy our guest. We look forward to have the pleasure to welcome you back soon, why not for Carnival you will see our team costumed! Best regards, Stephane D'Halluin General Manager

"Nice all rounder"

4
25/11/2017

Located in the heart of Nice, off the main shopping street. Minutes walk to tram, bus and train links. Easy to get to all the main attractions of Nice from the Hotel by foot. Check in was fast and friendly. Room modern, spotlessly clean and plenty of room. Beds comfortable, coffee and tea provided. Breakfast typical of European continental styles and plenty on offer. Friendly staff and a very pleasant stay in a well run, well located and very reasonably priced hotel. I would stay here again and happy to recommend.

Direction D, Directeur général at Best Western New York, responded to this review
Dear BTCLondon On behalf of all the staff of the Best Western New York Nice thank you to have taken the time to share your feedback on TripAdvisor following your recent stay in Nice. Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We are also very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer and our situation in the center of Nice. We hope to welcome you soon in our hotel . In this perspective, Kind Regards Stephane d'Halluin General Manager

"Nice Address "

4
23/11/2017

This hotel sits right on one of the main roads in the heart of the city you can drop down, shop, walk to the sea,find a restaurant at your door and retire to a comfortable,spacious clean room. Staff were friendly and helpful and there was some limited parking if you have a small car. Would definitely stay here again.

Direction D, Directeur général at Best Western New York, responded to this review
Dear guest, We were thrilled to welcome you at Best Western Hotel New York Nice . Many thanks for taking the time to provide such valuable feedbacks with us on Trip advisor. Our teams aim to deliver the most attentive service, and I am glad to read that you enjoyed our sense of hospitality. Be assured that I will pass on your words to them. Thank you for your time and your trust, we look forward to your next visit to the French Riviera why not for Carnival in february.Best regards, Stephane d'Halluin General Manager

"Great Hotel."

5
03/11/2017

The hotel is at the epicenter of Nice. The location of the hotel itself overlooking the Avenue Jean Medecin road. All the famous landmarks are walking distance away including the public transport and rail network. The room were big and clean with all the basic amenities required. The room we were staying was at the corner providing us a great view of the entire road. A decent spread of breakfast. Extremely warm and friendly staff who always their to help. Would definitely stay again. Great job.

Direction D, Directeur général at Best Western New York, responded to this review
Dear kshitijraina What a great pleasure and honour to read your comment and hyour 5/5 ! Thank you very much for taking the time to share your feed back regarding your recent stay at Best Western Hotel New York Nice with the TripAdvisor community. Your great feedback on the professionalism of our staff , on our rooms and situation give us great satisfaction and be assured that I will pass on your warm words to the entire team. We look forward to have the pleasure to Welcome you back soon! Wy not For Carnival in february ! Best regards, Stephane d'Halluin General Manager

"Great Location"

5
10/10/2017

This small but perfectly formed hotel is in a great location for exploring nice and surrounding area. On arrival was made to feel welcome and was allocated our room on the fourth floor to the front of the hotel . Our room had full length windows with shutters that opened on to a small balcony the sun shone on the balcony most of the day and the views across the roof tops were beautiful. Although the New York does not have a lounge bar there are plenty of places close bye to enjoy a glass or two of wine. The reception staff were always willing to give information on the surrounding area and the chambermaids were efficient and did a great job of keeping our room clean . Thank you BWNY for making our trip to nice one to remember .

Direction D, Directeur général at Best Western New York, responded to this review
Dear maxine o What a great pleasure and honour to read your comment! Thank you very much for taking the time to share your experience with the TripAdvisor community following your recent stay at Best Western Hotel New York Nice . Your great feedback on the professionalism of our staff gives us great satisfaction and be assured that I will pass on your warm words to all of the teams. We look forward to have the pleasure to welcome you back soon! Best regards, Stephane d'Halluin G M

"Convenient, but cramped and noisy"

3
09/10/2017

Plus: Good location, convenient to restaurants, tram. Very friendly, helpful front desk staff. Minus: Cramped room for two people. Convenient location means it is noisy: tram, garbage pickup, business deliveries. Also could hear neighboring room making telephone calls in the middle of the night. No refrigerator or microwave. Wifi -- slow, plus you need to sign in every time (not just every day) you use it. Average chain hotel breakfast.

Direction D, Directeur général at Best Western New York, responded to this review
Dear BRmovingon, Thank you for taking the time to share your thoughts about your experience at Best Western Hotel New York Nice on TripAdvisor. While you had a pleasant experience with our staff and the loctaion , I sincerely regret the inconvenience encountered with the noise of the city center. Regarding the wifi, we offer the possibility to get connected with a pocke wifi 4G+ Inside and outside the hotel for 2€ / day, you should ask for it at recepetion. With our renewed apologies, all the teams look forward to have the pleasure to welcome you back soon. Best regards Stephane d'Halluin General Manager

"Good location"

4
01/10/2017

Very good location, nice, clean rooms. The staff was very kind. The hotel is in the town center that's why a little loud in the night when the window was opened. The tram station is in 5 minutes, good restaurants are next the hotel.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Madam, Sir, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on trip advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time use our TRIPOFFER code and get 15% discount on your all stay. Sincerely yours, Stephane d'Halluin Directeur General

"Comfortable stay in central location "

4
20/09/2017

The hotel is located around ten minutes walk from both the train station and Promenade des Anglais, making it a good base for exploring Nice. Our room was on the second floor (there's a lift), with two beds, desk with kettle, cups and tea and coffee selection, small wardrobe, safe and flat screen TV (French, Italian, Russian, Spanish channels plus BBC World News, Bloomberg and CNN in English). Bathroom had a small bath with an overhead shower (shampoo and hairdryer were provided). The room was small in size but comfortable and was cleaned daily. Staff were all very polite and the cup of tea and sweet treat served to us on arrival was a nice touch. We didn't have breakfast at the hotel but one is available, I believe for 12€ per person currently. Location is great, we arrived in Nice by plane and travelled from the airport using bus number 99 to the train station (6 Euro each way) and then walked to the hotel (very straightforward). Right next door there's a Monoprix supermarket which sells a great selection of food items, including hot dishes to take away, which is useful if you're on a small budget! Being centre of the city there's also a multitude of other shops and restaurants available right on the doorstep. Overall we had a very comfortable stay and would recommend to others.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Paula245 On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. Carnival in february is also a good period to visit nice , the entire team is costumed ! Also next time book your stay on TripAdvisor and get 15% discount on your stay In this perspective. Yours sincerely Stephane d'Halluin General Manager

"Good for our family break in Nice"

5
18/09/2017

Had 4 nights stay in late July /early August - 2 parents and 3 adult 'children' Good location for easy walking distance to main station and exploring Nice highlights There are tram stops close by so if you dont want to walk then only 2 stops to main promenade (de Anglais) The hotel is located in main shopping areas with plenty of eating places around Our two rooms were on the third floor decent enough size and comfortable - we had an air conditioning problem in one room but this was resolved Small reception area / small lounge area Staff friendly and helpful We enjoyed: Old town Nice Promenade Mont Boron (hill overlooking the bay of Nice) Short train train trip to Monaco - with nice views of the sea /coast for part of trip Hop on hop off bus trip about 21 euros each - we took the opportunity to drop off at Villefranche Sur Mer - lovely seaside area and very interesting Film museum Further train trip to Eze - beautiful hill top town and botanical garden with spectacular views over the bay You need to get off train at Villefranche sur mer then wait for bus to take you to village or you can hike up a very hilly track which takes about 45 mins and not for the feint hearted

Direction D, Directeur général at Best Western New York, responded to this review
Dear Topman1 Many Thanks for the 5*!! On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your stay in Nice las t summer . We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the situation and Nice city. Thank you also for your tourism explanation around Nice.That could be helpful for our guest. We hope to welcome you soon in our hotel , next time try februrary for carnival , our team is costumed during 2 weeks !! Kind Regards Stéphane d'Halluin General Manager

"Good location"

4
12/09/2017

Only a short walk from the Nice Ville train station and a 10-15 minute walk to the beach. Surrounded by many shops and restaurants. It is also a leisurely walk to the Castle Hill lookout area. We had a Superior Double room which was at the back of the hotel and looked out to the adjoining buildings. The tram stop was at the front of the hotel. We were awoken in the morning either by the tram or the garbage trucks, so just as well our room was further away from the noise. WiFi was included, but you needed to log in each time you used it. We had breakfast at the hotel which catered well. They had fruit, cereal, scrambled eggs, bacon, pastries, etc. Very enjoyable way to start the day! I would stay here again if I was lucky enough to return to Nice.

Direction D, Directeur général at Best Western New York, responded to this review
Dear TimetogoSue On behalf of all the staff of the Best Western New York Nice thank you to have takenthe time to share your feedback on Trip advisor following your recent stay in Nice. We are very happy to see in reading your comments that you have enjoyed your experience in our hotel as well as the benefits and other services that we offer. Regarding the Wifi we have Pocket wifi with 4G+ Inside and aoutside the hotel and you can connect 10 devices on it. Do not hesitate to ask for it at reception. We hope to welcome you soon in our hotel , try February for Carnival our team is costumed dureing 2 weeks.. In this perspective, Kind Regards Stephane d'Halluin General Manager

"Great staff, excellent value"

4
12/09/2017

Stayed here for a short notice, impromptu, three night break in September 2017. The hotel is in a great location for exploring this extremely interesting city, Close to the tram stop, kind within easy walk of the beach. My room was more than satisfactory, quiet and comfortable, the Continental style breakfast more than adequate, and the rate charged extremely good value for money. But the icing on the cake was the truly excellent staff on reception. I encountered a problem between the airport terminal and arriving at the hotel, and the staff went out of their way to be helpful in trying to resolve the situation which needed local knowledge of the airport, the taxi company and French! I find that Best Western standards fully meet my own needs, and I was delighted with my choice here.

Direction D, Directeur général at Best Western New York, responded to this review
Dear SteveRosie8 First of all I would like to thank you so much for your review and for taking the time to share your experience of the Best Western Hotel New York Nice . We appreciate your comment on the staff ,breakfast, and the comfort of our rooms. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time think to book on TripAdvisor with the code TRIPOFFER and get 15 % discount on your stay. Yours Sincerely , Stephane d'Halluin Directeur General

"Great location and brilliant staff"

4
11/09/2017

The hotel is ideally located, easy walking distance to the beach and restuarants. The staff were always polite, friendly and helpful. The room was clean and had everything you needed with the addition of a fridge. Our room was at the side of the building but had large opening window and excellent air conditioning. I would recommend this hotel and would stay here again if I go back to Nice.

Direction D, Directeur général at Best Western New York, responded to this review
Dear tiggie_12 On behalf of all the staff of the Best Western New York Nice many thanks to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel , withe our helpful straff and also the benefits and other services that we offer. We hope to welcome you soon in our hotel to again to share unique moments. Come and visit us for Carnival in february 2018, our team is costumed ! Warm Regards Stephane d'Halluin General Manager

"Great location, decent hotel"

3
07/09/2017

I stayed here 2 weeks ago and the best thing about this hotel is the location. It is right in the Main Street and 2 mins walk away from the metro station. There is a big supermarket opposite the hotel and lots of bars, restaurants and shops just 2 mins walk away. The room was a bit cramped and the bathroom a bit dated (I stayed in a double room on the 2nd floor). The bed was comfortable. For one person the space was just enough but not sure there would be sufficient space for more! The staff were very friendly and helpful

Direction D, Directeur général at Best Western New York, responded to this review
Dear Lesandra2013 On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice 2 weeks ago in room 207. Thank you for the comment on our staff and our situation. We are still working on the refurbisment of the hotel at winter time. We hope to welcome you soon in our hotel . Next time your should book a superior room with the code TRIPOFFER and get 15% discount on your stay. Kind Regards Stephane d'Halluin General Manager

"Amazing location "

5
31/08/2017

This hotel was really nice. It's walking distance from the train station and also hardly 5 mins walk from the metro station. The rooms are good and neat and tidy. The staff is helpful and nice. They upgraded us in a better room without charging us extra and the view from our room was amazing. Also all the cafe and restaurant , clothes and other shops are just next to the hotel so I would suggest you to go for this hotel. Reasonably priced as well.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Dr Preeti J, First of all I would like to thank you for your review on Trip advisor and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. For your Next trip to Nice you can book on TripAdvisor with the code TRIPPOFER and get 15% discount on your stay. Why not coming in february for Carnival, the all team is costumed :) Sincerely yours, Stephane d'Halluin Directeur General

"Stay"

5
29/08/2017

This hotel is great stayed 3 nights 26th to 29 August. Fantastic staff on arrival very welcoming, hotel is very clean and tidy room was excellent had no problem with sleeping, right on Main Street in nice which I enjoy as close to many shops bars & restaurants, Sarah was fantastic on my last stay here she sorted my transfer which I pre booked myself & was late thanks to her I made my plane home, thanked her this time for it. Also Sandra & charlotte on this visit were great aswell, most definitely would recommend a stay here. Will visit again at some point.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Richardsommerville80 First of all I would like to thank you for your review 5* and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. Thank you so much for the recpetion staff , they always do there best to satisfy our guests. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. For your next trip do not hesitate to book on TripAdvisor withe code TRIPOFFER and get 15% discount on your stay ! Yours Sincerely , Stéphane d'Halluin General Manager

"Theft at hotel"

1
20/08/2017

Whilst staying at this hotel - I was robbed in the lift by a couple who was allowed to enter the premises at 3am without a key card and not stopped by staff to ask if they stayed there. The hotel have advised me because the theft occurred in a 'public' place of the hotel and not in my room they cannot cover the cost of the stolen item (Iphone 7 plus). They also have not offered to refund me any of my stay even though I couldn't stay in the hotel for the remaining 2 nights as I was on my own. Would definitely choose a more secure hotel to stay at.

"Great location with very friendly staff"

5
26/07/2017

A very nice hotel hotel in the center of Nice. The rooms are very nice and have been recently renovated. The staff is very friendly and the General Manager is always there to welcome his guests. The location is perfect - right on the main strip of Nice. The breakfast buffet is plentiful. We will definitely return to this hotel. Merci beaucoup !

Direction D, General Manager at Best Western New York, responded to this review
Dear Hotel_Kia_Ora On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your family stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel next year to share unique moments. In this perspective, Kind Regards Stéphane d'Halluin General Manager

"Excellent location, helpful staff, maybe a little overpriced"

4
23/07/2017

I stayed in a single room for four nights (4-8 of July). Excellent location, right in the middle of Jean Medicin Avenue (Nice main street), halfway between the railway station (where there is a shuttle bus to the airport) and the Promenade des Anglais. Shops and supermarket just round the corner. Professional staff, cleanliness was good, wifi worked properly and there was a wide choice of English-speaking channels on TV. The room was quite cramped, but i managed to get around since i was alone. However, space in the bathroom was good enough. A minibar would be an essential addition for longer stays, although staff helped me to keep some water cool in the hotel's kitchen fridge. I can't have an opinion about breakfast, since that was not included in the price. As a conclusion, i can surely recommend the hotel for leisure visitors, although at the price of 110 euros per night, i think it was a little overpriced, but i doubt if anything like this in Nice at this time period would be sold significantly cheaper.

Direction D, Directeur général at Best Western New York, responded to this review
Dear GIoannis 36, Thank you for completing the survey on TripAdvisor regarding your recent stay at Best Western Hotel New York in a single room 310 with balconny. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Next time don't forget to book on TripAdvisor and get 15% discount on your stay with the code TRIPOFFER. Yours sincerely, Stéphane D'Halluin General Manager

"Good location for the price"

4
03/07/2017

This hotel was within our budget. We caught the train from Barcelona to Nice Ville station and walked to the hotel which only took us about 10 mins. It is very close to the main street of Nice and the beach is close as well.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Jasmine1994, I would like to thank you for your review on Tripadvisor following your recent stay at Best western Hotel New York Nice. . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day The beach is only 10minutes from the hotel as well . For your next stay in Nice do not hesitate ton book on Tripadvisor with the code TRIPOFFER and get 15% discount in our hotel. I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours Sincerely , Stephane d'Halluin General Manager

"Great hotel in the city center of Nice"

5
19/06/2017

We really can recommend this hotel in all aspects. Very nice and helpful staff, in particular we have to mention a front desk lady called Yousra, who was extremely friendly, professional and courteous. She really made us feel at home and deserves 100 out of 100 points for hospitality. The interior was very elegant and stylish, the rooms have recently been renovated. The hotel is ideally situated near the old city and the other hot spots in Nice. The hotel should have 4 stars instead of three stars.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Andreas H On behalf of all the staff of the Best Western New York Nice thank you to have taken a bit of your time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. Thank you also for your comment on Yousra , be sure we will share your comment with her. We hope to welcome you soon in our hotel to again to share unique moments. In this perspective, please accept the expression of our feelings the best. Kind Regards Stephane d'Halluin General Manager

"An excellent location and reasonable prize"

3
12/06/2017

We spent two nights in this hotel. When we arrived to reception they offered us completely different prize than we were just checking by page booking.com. When we mentioned from this thing the prize low. We got the room fourth floor with balcony. The room was small and clean. Even if we are fourth floor the traffic noise was surprisingly loud. But the location was so good that maybe this was understanable.

Direction D, Directeur général at Best Western New York, responded to this review
Dear ToMiTu, First, we would like to thank you for taking the time to share your experience with us, your comment helps us to improve the quality of our service. Then, as I am are really concerned I have checked with front desk and the price given to you was the better price of the day. Next time do not hesitate to book on Tripadvisor and get 15% discount on your stay. We will be really honnored to have the opportunity to welcome you again! I wish you a pleasant day, Yours Sincerely, Stephane d'Halluin General Manager

"Beware"

1
10/06/2017

Hotel is extremely noisy. Garbage collections, tram, deliveries, revelers all night. You will need ear plugs to sleep. Dirty rooms. 2 pluses: young ladies at reception are terrific and good location. There are better places to stay.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Punkinchunkin, First, we would like to thank for having taken the time to share your experience with us, your comment helps us to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property build in 1880 in the city center of Nice . As we are really concerned about your feelings we have done many renovations since 2015 with the matress, carpet floor , furniture and the windows has been fixed. Unfortunately the impoliteness of the human being during the night , the garbage ,and the tram are not under our controle . Again If you had told us to change room , we would have done it for you to have a better night. Yours sincerely, Stéphane d'Halluin General Manager

"Perfect location - 3 star"

3
04/06/2017

This hotel have perfect central location, right at the Boulevard Victor Hugo, with shopping and restaurants around the corner. Staff were very service minded and super positive and helpful. The hotel is partly old fashioned, carpets on the room floors and old bathroom. But, with aircondition and good beds it is good for weekend shoppers. The city tram passes outside the building and some noise can be heard. In general positive since the personnel was great, 4,5 star to the girls at reception and 2,5 for the hotel makes it an average 3.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Coastalrider, First, we would like to thank you very much for having taken the time to share your experience with us on Trip advisor, your comment helps us every day to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property ( 1880) and we refurbish every winter . As we are really concerned about your feelings we continue to plan renovations and we will be really pleased to welcome you again to regain your trust. Last winter we refurbish 40 rooms with new carpet and furniture, plugs . We sincerely do hope that our special welcome service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We all wish you a pleasant week. Yours Sincerely, Stephane d'Halluin General Manager

"Too Small"

3
23/05/2017

Although the room was clean, the staff friendly and accommodating, it was just too small. The bed took up the whole room. My wife and I could not both move in the room at the same time. Aside from this, it was ok. It was in a decent location. The walk to the centre of the city was about 10 blocks. It was not terribly convenient to anything, nor was it terribly far from things. Since we were with a group and a coach took us to sights in and around the area, the location was not as much of an issue. Breakfast was adequate. I would not recommend this hotel as I believe there are better places to stay.

Direction D, Directeur général at Best Western New York, responded to this review
Dear peter561006, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and your comment regarding the size of the can be corrected if you book a prestige or a Triple room next time. Don't forget to book on Tripadviser with the code Tripoffer to get a 15% discount on your all stay I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours sincerely Stephane d'Halluin General Manager

"Comfy stay in a great location"

4
18/05/2017

Comfortable stay in this cosy hotel situated in the main shopping area on rue Jean du Medicine. Staff very helpful & multilingual. Small Lift to 4th floor. Very comfortable bed with beautiful views of the cathedral from the shuttered windows of our room. Great breakfast with hot & cold selection - flaky croissants & cappucino machine were my favourite. It is an easy 10 mins walk to beachfront promenade or in opposite direction to the train station (or catch the tram outside instead). Monoprix (supermarket) opposite - so handy to get essential supplies of cheese & wine.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Maree99 Thank you for completing the Survey on Tripadvisor following your recent stay at Best Western Hotel New York Nice. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and the other guests in the future. We also appreciate your comment on our staff and be assured that we will share tyour comments with them. We hope you will come back and see us again soon. Thank you again for your good comment. We appreciate your loyalty to our brand. Yours sincerely, Stephane d'Halluin General Manager

"A good hotel and an excellent breakfast"

4
13/05/2017

- Welcome and check in process was nicely done: welcome drink upon arrival, efficient check in process by the reception clerk. - A staff helped us with our luggage, elevator is narrow, only two or three persons can fit in. - Common areas are clean. - Open parking lot (only six tiny places) is narrow, but it's a plus if you are lucky enough to park your vehicle there. The hotel charges daily during the night, no reservation possible. - Bedroom is big enough, but bathroom does not match the actual standards: narrow bathroom, bathtub (a shower would be better), small washbasin, lack of shelves. - No slippers, toothbrush provided: minimum toiletries items provided. The dispenser for shower gel / shampoo product (2 products in 1) is surprising in a 3 star hotel. Proper shampoo and shower gel should be provided in individual containers. - Few toiletries items are available on request (as indicated into room directory) but basic items like cotton buds should be available in the bathroom upon guest arrival. - Bedroom is clean, tea and coffee provided. WiFi connection system can be troublesome : sometimes need to sign in again through BestWestern network management system. - Even on the 5th floor, the early delivery to the bar / restaurant nearby is troublesome. Better insulated windows are needed. - Good location, near the tramway, shops, cafés, restaurants and few meters from Monoprix. - Reception staff helped us organize our visits in Nice and around the city. - Excellent breakfast : good coffee quality, large choice of coffee drinks, tea, chocolate ... Hot dishes are Ok, good bread and fresh Danish pastries. Nice to have some local specialties available (olives, lemon and orange jam...). One shortcoming are the fruits offer: too limited (only one or two types available every day). Only one waiter seems to work there, but does a good job. It may be not enough staff to ensure a good service. The dining room is a bit small, but having two hot drink machines is very positive.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Joly 78000, On behalf of the all staff of the Best Western New York Nice thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy in reading your comments that you have fully enjoyed your experience in our hotel, regarding the our staff , the accomodation and the benefits and the other services that we offer. Reagarding the wifi we also offer the possibilty for 2€ per day to rent a Pocket wifi to connect 10 devices in 4G+ Inside and outside the hotel. Next time do not hesitate to book on Trip Advisor and get à 15% discount. We hope to welcome you soon in our hotel . In this perspective, please accept the expression of our feelings the best. Kind Regards Stephane d'Halluin General Manager

"Stay"

5
21/04/2017

This is a very clean hotel & staff are helpful & welcoming, right on main stretch in nice right next to team stops & the shopping hub. 5 minute walk to the train station which is a plus , stayed a few times in this hotel. Great value the room I had a safe which is a bonus

Direction D, Directeur général at Best Western New York, responded to this review
Dear Richardsomerville80 Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about us and the city of Nice . Be assured that we have expressed your satisfaction and your compliments to our staff. Next time you can book on Tripadviser et get 15 % discount with the code Tripoffer . I hope that you will reconsider us soon again on your next travel. Yours sincerely, Stephane d'Halluin General Manager

"Best Staff Ever!"

5
21/04/2017

Super NICE employees!!! Had to have train tickets printed off and they were very friendly and happy to help me. Great French staff. The people are the most important part of any visit, they make it a great place!

Direction D, Directeur général at Best Western New York, responded to this review
Dear Mike B I would like to Thank you so much for taking the time to share your thoughts on Trip advisor , following your recent stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about the entire staff. Be assured that we have expressed your satisfaction and your compliments to them all. We are also very happy to see in reading your comments that you have fully enjoyed your experience in our hotel as well as the benefits and other services that we offer. We hope to welcome you soon in our hotel on your next travel to again to share unique moments. Yours sincerely, Stephane d'Halluin General Manager

"Excellent !"

5
10/04/2017

This is a very good hotel situated in a fabulous position on Nice's main shopping street and 10 minutes' walk from the train station or 15 from the sea front. Very nice rooms, nice lounge area, friendly staff and an excellent buffet breakfast. The scambled egg was fabulous ! What's not to like ?

Direction D, Directeur général at Best Western New York, responded to this review
Dear Jonathan, Thank you very much for taking the time to share your thoughts on Tripadvisor, following your stay at the Hôtel Best Western Nice New York. It is a real pleasure for all of us to read your positive comments about us and our buffet breakfast. Be assured that we have expressed your satisfaction and your compliments to our staff. Do not hesitate to book ont trip advisor Next time and get 15% discount with the code : TRIPOFFER . I hope that you will reconsider us again on your next travel on the French Riviera. Yours sincerely, Stephane d'Halluin General Manager

"Next the main shopping street (bit noisy...but otherwise nice)"

4
03/04/2017

Rooms that face the street Marechal Foch are quiet (but not to main street), breakfast rich enough and rooms are very clean and modern. Location- good. Staff friendly. The general impression was comfortable and cozy.

Direction D, Directeur général at Best Western New York, responded to this review
Dear Pille M First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip advisor. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Next time do not hesitate to book on Trip advisor and get 15% discount. Yours Sincerely Stephane d'Halluin General Manager

"GREAT LOCATION - GREAT STAFF"

5
02/04/2017

Located near the tram stop on Jean Medicin, it is in easy walking distance of the Station where the airport shuttle 99 bus stops and a stroll to the beach, Old Town and shops galore nearby.We had an early flight so our luggage was stored securely until check-in whilst we explored the area.The staff are friendly, efficient, speak excellent English and are very helpful. If I had to pick one out Christelle was a star. The breakfast was very good with lots of choices of bread, croissants, cheese, fruits and meats. Although the hotel does not have a bar or restaurant the surrounding area has a good variety, so this was not a problem. The provision of a kettle and hospitality tray was very welcome. An excellent choice for my wife, myself and our friends to have a great city break.

Direction D, Directeur général at Best Western New York, responded to this review
Dear derk1234, Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at this weekend at Best Western hotel New York Nice. It is a real pleasure for all of us to read your positive comments about us and our Staff. Be assured that we have expressed your satisfaction and your compliments to our staff. I hope that you will reconsider us again on your next travel on the French Riviera. Yours sincerely, Stephane d'Halluin General Manager

"Nice Kid/baby friendly hotel ( top location)"

4
17/03/2017

Nice people, baby bed included .Clean and tidy. Next to a big supermarket. City center 5 min walk to station, nex to a big shopping street,10-15 to the beach old town market. I do miss a fridge in the room for cool drinks and the elavator is realy small.

Direction D, Directeur général at Best Western Hotel New York Nice, responded to this review
Dear JohnChun Thank you for taking the time to share your thoughts on Tripadvisor , following your stay at the Hôtel Best Western New York Nice. It is a real pleasure for all of us to read your positive comments about us Be assured that we have expressed your satisfaction and your compliments to our staff. We have taken note of your comments and will use these to continually monitor and improve the quality and services we offer to our guests I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane D'halluin General Manager

"Return visit"

5
25/02/2017

This very central hotel has been refurbished comfortable beds lovely linen .it is an easy walk from station is .near tram stop 10mins from promenade. Near all shops but is is in quiet location Breakfast excellent Staff more than helpful .friendly Will return good value.

Direction D, Directeur général at Best Western Hotel New York Nice, responded to this review
Dear Patricia M, Thank you for taking the time to share your thoughts on Tripadvisor, following your stay at the Hôtel Best Western New York Nice. It is a real pleasure for all of us to read your positive comments about us . Be assured that we have expressed your satisfaction and your compliments to our Team I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin Manager

"Very good location"

4
02/02/2017

This hotel is in a very good location for the beach, shops and train station. The staff were very friendly and helpful especially when asking about trains to Monte Carlo and Cannes. Our room is very clean, spacious and had the welcome addition of a kettle along with tea, coffee etc., Would stay here again when next in Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Marie604, First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip Advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Yours Sincerely , Stephane d'Halluin

"Excellent Location"

5
30/01/2017

This is a very good hotel in a great location Close to tram Close to train station Rooms perfect Breakfast very good 31 of us stayed in this hotel The reception staff were really helpful and efficient

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Christine M, Thank you for taking the time to share your thoughts on Trip Advisor , following your stay at the Hôtel Best Western New York Nice last weekend with your group of 31 persons . It is a real pleasure for all of us to read your positive comments about us and our breakfast. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin General Manager

"Very good experience"

5
24/01/2017

Very Friendly and so helpful staffs. Couldn't imagine better than this, they were perfect in the matter of customer service. Good location with access to everything around. Clean and comfortable rooms.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Farzan N, First of all I would like to thank you for your review on Trip Advisor ,and for taking the time to share your experience of the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Yours Sincerely Stéphane D'Halluin

"Excellent location, good standard."

4
23/01/2017

I've stayed 2 night in Best Western New York. Very good location, in centre of Nice, very close to all attraction. Room was clean, very comfortable bed, air conditioning - winter time hitting. Breakfast on basic b&b standard, but tasty (warm croissant) Hotel got limited car park space (6 cars) charge 14€ per 24h which is not to bad to compare with other public car park. Just is little challenge to squeeze the car. :) I recommend highly New York in Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Karina H Thank you for taking the time to share your thoughts on Trip Advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff Looking forward seeing you for your next trip in Nice . Yours sincerely, Stephane d'Halluin

"Decent hotel for family holiday with excellent location."

4
23/01/2017

Hotel was neither too good nor too bad. It was okay okay types. However, the location & reception staff was excellent. Room was average and bathroom was small as compared to other hotels. Hotel is located in the heart of the city. Tram is right in front of the hotel. It only takes around 5-7 minutes to walk to the beach. There are plenty of food options such as KFC, McDonalds, etc. There is one good Indian restaurant nearby in the name of "Shalimar" which is again 5 minutes away from the hotel.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Pradeepk123 Thank you for taking the time to write a review on Trip Advisor about your recent stay with us. It is a real pleasure for all of us to read your positive comments about the hotel and the Staff. We have taken note of your comments and will use these to continually monitor and improve the quality and services we offer to our guests. I hope that you will reconsider us again on your next travel. Yours sincerely Stephane d'Halluin

"Excellent stay!"

5
16/11/2016

Very friendly staff and great location. Thoroughly enjoyed our stay here. Walking distance from the train station as well as to the beach, old town, and castle hill. Also in the middle of the main street.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Cary C On behalf of all the staff of the Best Western New York Nice thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Nice. We are very happy to read your comments and that you have enjoyed your experience in our hotel as well as the benefits and other services we offer. We hope to welcome you again in Nice to share unique moments. In this perspective, Kind Regards Stéphane d'Halluin

"2nd stay. Good value for money. "

5
16/11/2016

Stayed last year and stayed again for 6 nights. Location central on corner of main street on tram line. Easy 10 min stroll from Nice railway station and easy walk to shopping/ beach/Promenade Anglais. Refurbishments have been done since last stay. Shower over bath. Bathroom could be updated but very clean. Coffee making facilities in room. bed comfortable. Breakfast excellent. Good coffee machine. Staff delightful & very helpful with information re.area/transport etc.English excellent. Easy to get to Cannes, Monte Carlo via regional train. Inexpensive. Petit Train in Nice is good value & takes you up to Castle-fantastic view of Nice.1 hour long trip.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Madam, Sir First of all I would like to thank you for your review and for taking the time to share your experience of the Best Western Hotel New York Nice on Trip Advisor . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin

"Great location"

4
15/11/2016

This is an older hotel and a little tired. However an excellent package. Fantastic location, can walk anywhere. Staff very pleasant. Hotel is kept very clean and the beds comfortable. In context hard to beat.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear AusTravellers7 Thank you for taking the time to share your thoughts on Trip Advisor, following your recent stay at the Hotel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin

"Excellent value & great location."

5
02/11/2016

We found the hotel online at a very reasonable price for central Nice, so we went in to register & were given a slightly higher price, the charming receptionists offered to match the online price & to include breakfast! We had a room at the front with a balcony (ear plugs necessary) We would certainly recommend this hotel & would happily stay there again!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear jainsusan1960, First of all I would like to thank you for your review and for taking the time to share your experience at the Best Western Hotel New York Nice on Trip Advisor. I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you back again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin

"tour. called countryside and Povance"

5
01/11/2016

Room okay balcony over looking the main avenue. Staff brilliant could not fault them. 10 min. walk to the beach. the land train is a good way to see parts of Nice. the old town is worth a good stroll around.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Neil S Thank you for completing the survey on Trip Advisor regarding your recent stay at Best Western Hotel New York Nice .Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin

"Good value accommodation in the heart of Nice"

4
23/10/2016

Stayed here for six nights recently in a standard twin room. Hotel lobby is small and the lift is very small also. Lobby is nicely decorated and staff were always friendly and helpful. Our room was small but it was adequate and was always cleaned very well. The interior of the room I was in could benefit from updating. The bed felt new and comfortable however the other furniture including desk mirror and chair were old and tired. Carpet was a dark brown colour also which could do with modernising. Sound proofing between other rooms and the corridor was not very good but it is an old building and I did not mind. As this hotel is just off the main shopping street in Nice I would recommend ear plugs if you are a light sleeper. In general a comfortable and friendly hotel. Very good value for the money paid. Breakfast also was very good , especially the eggs and croissants. Would stay here again if on a budget .

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear laney85, First, we would like to thank you very much for taking the time to share your experience with us on Trip Advisor, your comment helps us to improve the quality of our service. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property build in 1880's and as you perfectly noticed we need renovations. As we are really concerned about your feelings we plan renovations for this automn carpet floor , new desk with more plugs, and we will be really pleased to welcome you again to regain your trust and let you discover new quiet and modern rooms ! We sincerely do hope that our quality of service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We wish you a pleasant day, Yours Sincerely, Stephane d'Halluin

"Ok for the money"

3
17/10/2016

Hotel in a fairly good location being halfway between seafront and train station ( still a bit of a walk after an evening out in Old Town) Upon arrival reception staff were very welcoming and spoke good English which was a good start, but looking around- the lobby area was very small with just a sofa and chairs with the exception of a small side lounge which also had a couple of sofas which were too low to the ground to sit on. Our bedroom was a bit of a shock as it was in real need of modernisation , the carpet had stains on and the bathroom although clean had seen better days ( don't forget to bring your own hairdryer as the one supplied fitted to the wall is ancient and too hot to actually handle). The tea and coffee making facilities were sparse with no proper milk, just cream (?) for tea, only one teabag and not even a real teaspoon- just a stick ( we had to go to supermarket over the road to buy teabags and Milk) We were very shocked to find that breakfast was going to cost 12.50 euros daily each so decided to give that a miss (if this is a budget hotel then it should be budget price). Having a balcony, it would have been nice to place two chairs out to sit on but the room only had one. Upside was (thankfully) the bed was very comfortable and clean. Unfortunately our weather wasn't great for our 5 day visit and lying on the bed wasn't a great option but we would have been grateful for a nice lounge area to have 'real' tea or coffee. We weren't completely dissatisfied but this just made us realise that essentially you get what you pay for and this hotel is really only budget accommodation, and next time it will be worth paying that little bit more to get a few extras. Despite all this I would recommend to anyone just staying as a base for a night or two.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear traceygoulding77, First, we would like to thank you very much for taking the time to share your experience with us on Trip advisor, your comment helps us to improve the quality of our services. Then, we sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is an historical property 1880 and as you noticed we need renovations. As we are really concerned about your feelings we plan renovations for this automn .We start next week with the carpet floor, air dryer , and in november , new desk, and more plugs in the room. We will be really pleased to welcome you again to regain your trust and let you discover new quiet and modern rooms ! We sincerely do hope that our quality of service makes a difference on the French Riviera and again be sure that we will be really honnored to have the opportunity to welcome you again! We wish you a pleasant day, Sincerely, Stephane d'Halluin

"Excellent location, Very Well Kept, Efficient and Friendly Staff"

5
17/10/2016

Nice hotel (pun intended) located right on the Tram line to the beach front, shopping areas and Boulevades des Anglais. A MonoPrix grocery store is across the street. Laundromat is within walking distance. The lobby area is on two levels. A good meeting place. A small elevator (4 floors), but stairs are wide and easily walked. Friendly staff, manager was attentive. He met us upon arrival and when we left. Rooms are OK, by European standards. Bed comfortable. Our room had a small desk. There was in-room coffee, free internet which was fairly fast and easy to get to. (no password). The bathroom was fine. Room service was OK, but they did fail to resupply all of the coffee supplies. We had small balcony overlooking the front on the hotel (3rd floor). Air conditioning and air circulation was good. An excellent hotel for visiting Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear GlenLivet, The entire team thank you for completing the survey on Trip Advisor regarding your recent stay at Best Western Hotel New York and for your comment. Your comment is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Stephane d'Halluin

"Nice Hotel"

5
15/10/2016

Stayed here for my 4th time now and is improving every time I come back. Staff are very nice and friendly and good at what they do. The beds are new and are very comfortable and there is tea and coffee making facilities in the rooms. Close to Promenade de Anglaise, old town and the port. As a single traveller always feel safe.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear 825 alexander825, Thank you for completing the Survey on Trip advisor following your recent stay at Best Western Hotel New York Nice. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin

"Nice in Nice(FR)"

4
12/10/2016

Travelers bound for Nice,the Riviera city on the Mediteranean,need to book a room here.The 50 room hotel is located on a corner facing the busy, auto -free Avenue Medecin, whose broad lanes host a steady stream of trams,which can take you to the awesome Promenade des Anglais,a palm studded multi lane beachside boulevard which runs several miles. The hotel has rooms with balconies on the upper floors,(3,4) and high ceilings. Some have refrigerators,but no desk.The rooms seem large for a typical European hotel. Prices vary due to season and day,but can be in the 100-150 euro range,which includes a nice breakfast buffet.The location is next to a large supermarket,and department store,and on the side streets are many shops and cafes. A short walk will bring you to the memorial set up for the victims of the truck terrorist,who mowed down 84 people on the Promenade last May. It is moving with hundreds of teddy bears,flowers and remembrances. The hotel has a lounge with a computer,newspapers in the small lobby and can park 6 cars in front of the entrance.The staff is helpful.The elevator is very small,two with luggage is the max,but any delays are short,unless a tour group has checked in.With a good location,clean reasonable rooms,make this your Nice base of operations.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear ted d Thank you for taking the time to share your thoughts on Trip advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin

"Richard "

4
08/10/2016

This was a good hotel stayed 5 nights in July 2016 , great staff rooms were clean. Great location on Main Street 5 minutes walk to train station, very good rates as well would stay here again, location is great to access what you require, restaurants are plenty & great for shopping as well

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Richardsomerville80 It is a real pleasure for all of us to read your positive comments about your stay last July at Best Western Hotel New York Nice . Thank you for taking the time to write a review on Trip Advisor . I hope you will give us the opportunity to serve you again for your next trip in Nice. Yours Sincerely, Stephane d'Halluin

"Great hotel"

4
07/10/2016

It's that simple. It's a great hotel with great staff in a great location in the center of Nice. Clean and fresh, nice friendly staff (and they speak great english!), and the Internet work great. We serve breakfast but we didn't try it. We will be back next time in Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Hakan C Thank you for taking the time to share your thoughts on Trip Advisor , following your stay in july at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff. I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin

"OK location, close to old city, but construction behind the hotel starts at 0630"

3
02/10/2016

The hotel is modest, 3-person elevator, adequate breakfast, pleasant staff at the desk. The biggest problem is that there is building renovation immediately behind the hotel that started, loudly, between 0600 and 0630 weekdays. Rooms on the road side were noisy from traffic despite double-glazed windows. Best suitable for budget travelers who bring silicone ear plugs.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Gus B Thank you for taking the time to write a review about your recent stay with us. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your comments regards the noise , not from a construction but from the shop behind the hotel . I will use your comment to contact the company to stop the noise at 6.30Am , the normally start Delivery at 8.30 AM. I would prefer you had a better experience at our hotel, and I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin

"Perfect location"

5
01/10/2016

My wife and I stayed for three nights and were very pleased with our stay. The hotel is ideally placed to the shops and only a short walk to the old town, beach and restaurants. The manager and his staff are great and extremely helpful, recommending where to visit. Breakfast was very nice with a large selection and variety, well stocked and fresh. The room was nice and clean and quiet considering its close proximity to the high street.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear stursv We would like to thank you for sharing your comments on trip advisor following your recent stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice , and feel free to contact me next time. Kind and sunny regards Stephane d'Halluin

"Ideally placed"

4
20/09/2016

2minute walk from station don't get a taxi rip off 15€ first mistake made. Hotel clean and comfortable. Staff excellent especially Elena she seem to be their when ever we walked through reception. Breakfast not extensive but adequate although there seemed a lack of English breakfast tea both in the restaurant and in the room. On Main Street well placed for shops and bars/restaurants.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Dennis Y Thank you for taking the time to share your thoughts on Trip Advisor , following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. I hope that you will reconsider us again on your next travel. Yours sincerely, Stephane d'Halluin

"Clean, convenient and friendly hotel"

4
14/09/2016

We stayed at the New York late in August for a short break. It's in an ideal location, being a short walk from the old town and from the station. The rooms are a bit small but are about right for the price and location. The staff were really helpful and friendly and arranged an airport shuttle for us for a reasonable rate. They speak very good English!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Louise 365 We would like to thank you for sharing your comment on Trip advisor following your stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stephane d'Halluin

"Good location."

4
13/09/2016

My wife and I stayed here for 3 nights on a B&B basis and have no complaints at all - except 1 - later! Staff were all very helpful and nothing was any bother. Breakfast was plentiful and fresh and kept well stocked so there were no shortages, and rooms were clean and comfortable. Although it is well situated in a busy area we did not experience any noise problems at all. Only complaint is having to pay 14 euros per night for parking. In my opinion parking should be free for residents.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear jimandev, Thank you for completing the survey regarding your recent stay in Nice at Best Western Hotel New York. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. The entire Staff appreciate your loyalty to our brand. Yours sincerely, Stéphane D'Halluin Directeur General

"Good value for the price paid!"

4
04/09/2016

- central location, directly on the main shopping street and just 5 minutes walking distance to the train station, tram stop is also only a few minutes away - very nice staff, extremely friendly & helpful, provided us with information and bus schedules - wifi is available free of charge in the hotel although we did not have great access to it in our room, in the lobby it worked perfectly fine - 6 parking spots available, so make sure to mention it before arriving there as the parking was often full - room was relatively small but enough for a couple of days of vacation, we even had a balcony which was great as we could enjoy the nice view in the mornings and evenings - rooms were cleaned quickly & we were happy with it, not 100% clean everywhere (some dust in the bathroom, etc) but for the price it was really okay - so good value-price ratio!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear NB4554 We would like to thank you for sharing your comments following your stay at Hotel Best Western Hôtel New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stephane d'Halluin

"Perfect location"

4
31/08/2016

Stayed here whilst exploring the area round Nice. The location is perfect as it is near the train station and you can get a tram to the bus station from right outside the door. All the staff were pleasant and helpful when asking questions. The rooms and bathrooms are small but functional with comfortable beds. The air conditioning is old and not that effective but was very welcome non the less. Previous reviews have complained about noise but we were just on the corner from the Main Street and I, who usually can't sleep unless it's silent, had no bother at all with the noise and slept really well. Breakfast was all you could want and the scrambled eggs were the best we have ever tasted. Everywhere was spotlessly clean - apart from our balcony which contained 2 rather large toe nail cuttings from the last occupant. They remained there for the 5 day duration of our visit which is not so good, hence only the 4 stars. Overall this hotel was good for a 3 star and great for a place to stay in Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Barbara Mills Thank you for taking the time to share your thoughts on Trip advisor, following your recent stay at the Hôtel Best Western New York Nice. Be assured that we have expressed your satisfaction and your compliments to our staff We also take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. I hope that you will reconsider us again on your next travel in Nice Yours sincerely, Stephane d'Halluin

"Great staff and location"

4
30/08/2016

Great location in Nice, neart the train station and walking distance to mais spots as plazas, Nicetoile Shopping, Old City, famous brand stores and beach Promenade des anglais. Staff is very helpfull and polite. Breakfast is on average, not bad. Rooms are very comfortable with huge bathrooms. I really recommend this hotel.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Dekko11, We would like to thank you for sharing your comments on Trip advisor following your stay at Hotel Best Western New York Nice We are glad to have contributed to your nice stay and our staffs appreciate your comment. We all expect to welcome you again at the Hotel Best Western New York Nice Kind regards Stephane d'Halluin

"Great stay"

5
29/08/2016

We stayed here for 2 nights , very kind staff , advised us every time we asked . Room and breakfast was perfect . Also cute small private parking . Fast wifi , close to Promenade and beach , also to Train station . Great place to stay in Nice . Big thanks to Mrs. Nela ;-) Pozdravujem

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Patrik B, It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western New York . The entire team thank you, this is a great reward and we are proud to have been able to give you this unique moment. In the hope to receive you again we remain at your disposal. Yours sincerely, Stephane d'Halluin Manager

"Attention to detail is very apparent in the hotel"

5
28/08/2016

Have just returned from a 9 night stay at the hotel with my wife.The hotel is excellently situated in the city centre and is yet only a few minutes walk from beaches and the Promenade des Anglais. The hotel is very well appointed and the staff are all very friendly and efficient.Breakfast is all that one could ask for - a wide choice of attractive and appetising food.Nothing was too much trouble for the staff and we cannot praise them too highly.The hotel was spotless and very comfortable(the air conditioning was much appreciated as the weather was very hot).Our room was spacious and with a balcony that gave a good view onto the main streets but it was not at all noisy thanks to the double glazing.We shall most certainly return.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear dandyt873 We would like to thank you for sharing your comments on Trip advisor following your long stay at Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice for your nest trip in Nice. Yours sincerely, Stephane d'Halluin

"Quiet, clean and comfortable"

5
26/08/2016

This hotel was excellent value for the money. We had a nice balcony and the tram line close at hand will take you anywhere you want to go. The included breakfast was excellent and staff were efficient and friendly.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear hturtlevictoria First of all I would like to thank you for taking the time to write your review on Ttrip Advisor and for taking the time to share your experience at the Best Western Hotel New York Nice . I will of course share your compliments with the entire team. We endeavour to deliver the best service and improve it every day, and I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Sincerely yours, Stephane d'Halluin

"Great rooms at a good price"

5
22/08/2016

I stayed here with a group of friends during our interrailing trip. The hotel is nicely between the Station and the beach/Old Town. The staff were incredibly friendly and spoke very good English. The rooms were very clean, comfortable and nicely presented. Breakfast was good even if the range isn't huge. The hotel is very quite with it just been of the main street.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Lt_Shade, It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western Hotel New York . The entire team thank you, this is a great reward and we are proud to have been able to give you this unique moment. In the hope to receive you again we remain at your disposal. Yours sincerely, Stephane d'Halluin

"Excellent Location"

3
21/08/2016

We stayed here in August and mainly for the price and location. The hotel is situated approx 3-4minute walk from the large shopping centre "Nice Etoile", where you will find lots of brand name stores such as Hollister, C&A, Starbucks L'Occitaine and many more. However, the staff knowledge on the front desk leads a lot to be desired. We asked about the best way to travel to different places and a lot of the time, it would end up in a debate between the two receptionists, then when we interrupted with our idea (after looking up Google), they all agreed with us. As a man, travelling light, I wanted to avail of the complementary shaving kit, so I asked the receptionist and he said that he didn't know what they were and to ask again in the morning. I eventually got it after that third morning when I asked someone else. After a long day of shopping, sightseeing or sunbathing, it would be nice to come back to up your hotel and go in to the bar for a drink before bed....this hotel does not offer this facility. Yes, they do have a bar area but all that's in it, is a basket of the previous morning croissants, pain au chocolat or bread rolls that didn't happen to be eaten at the morning breakfast. This area never has anyone in attendance. It's obvious that they don't have an alcohol licence . However, It would be nice, if they had something like a tea/coffee machine. It's a wasted amenity and an opportunity for extra revenue for the hotel. The elevator is quite small. It only fits 3 people so it can be a struggle if you have luggage. The breakfast area is also quite small. The tables are very close to one another so it's almost impossible to have a private morning conversation with the person that's sitting with you at your table. There are no serving plates left out at breakfast. We had to search in the cabinets ourselves to look for them . The breakfast room is divided into two parts with a dividing door connecting them. But for some reason, there is only food supplied in one of them so this creates a crowd or a queue for food in one room. Some of the time the food would run out and you have have to wait up to 30 minutes for it to be replaced. The food itself wasn't plentiful. There might be only 1 banana for 20-30 guests. On one occasion, I asked if there were any more bananas. The member of staff brought one out in his hand and didn't bother refilling the basket!! Our television wouldn't work in the English speaking channels. When we enquired, the Manager and the receptionist came up to our room for 20 minutes pulling at wires and pressing buttons which was intrusive and unprofessional although we appreciate that they were trying their best to resolve the problem. In the end, they just said we have to call an engineer......this took 3 days!! The parking at the hotel is minimal. There are six places at the front of the hotel...to cater for 50 rooms. The parking, if you are lucky enough to get a place will cost you €14 a day but they do give the option of 3 other venues that are even more expensive. Staff are friendly but any issues are best addressed by contacting the hotel Manager directly Monsieur Stephane d'Halluin. Unlike many hotels I have stayed in, this new Manager of The Best Western, New York, is in almost daily attendance and is eager and willing to resolve any individual issues or grievances. I would give this Manager a score of 5 but for reasons as described above, compared to other hotels I have stayed in, I can only score this hotel 3-4.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear hurricane999 Thank you for taking the time to write a review on Trip advisor following your recent stay in Nice. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your comments and will use these to continually improve the quality and services we offer to our guests. Though I would prefer you had a better experience and I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin

"Happy Overall but needs Attention"

4
21/08/2016

My son and I stayed in the Best Western New York for 11 nights in August 2016 The hotel's main attraction to guests is its situation in the heart of Nice Etoile's central shopping, dining, sightseeing, beech and is within a 10 minute walk to access transport for exploring outside this beautiful city. The outside of the hotel itself is unimpressive with no seating available if desired and cramped parking facilities for only 6 cars which is not acceptable especially as there's an added charge of €14 per night and a distinct probability that guests may have to resort to nearby car parking lots at an even higher cost per night. Our room was clean but small and sound proofing was inadequate. We could hear noise from the next room when the occupants were quarrelling at 3.30am and woke us up! The air con was barely noticeable by temperature control but was evident in the noise it created especially at night when the tv was off. Tea and coffee facilities were provided but not always replenished and having to ring reception for this was inconvenient and unacceptable. The bathroom was clean and basic but in major need of refurbishment and the corner of our glass shower screen in room 309 had a sharp edge on the bottom right hand corner which I learned to avoid after cutting my hand twice at the start of our stay. Supplied toiletries were basic to extreme with only soap and economy sized shower gels- no complimentary treats as per the usual custom in most hotels of this calibre. On two occasions our basic supplies were not included in the day's cleaning and we had to go to reception to ask for toilet paper and soap, which I found embarrassing and inconvenient. The dining area was small and cramped and at busy times in the mornings we were lining up like kids for our breakfast items. There was a good choice of items but it varied from day to day in supply. On two occasions, at 9am, there were no croissants and we had to wait for 25 minutes for a new batch to cool and be brought out to the baskets. On several mornings there were no bananas and the server would bring out one in his hand and give it to the guest with no plate which was very unprofessional and lazy. There is no toaster "for health & safety reasons" but in most hotels this is not the case and industrial types are available for guests who like toasted items. The best feature and asset to the Best Western New Yew in Nice is its current Manager, Monsieur Stephane d'Halluin with whom we had to meet to address a couple of issues with our own experience during our stay. He was courteous, helpful and apologised for the issues raised and offered us very generous and acceptable gestures of goodwill by way of compensation. We would advise any guest with a particular grievance to ask to speak to this lovely gentleman who will put matters right and provide the reassurance to continue to enjoy a stay at this hotel. We wish him and his staff continued success and very best wishes .

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Anne B First of all, I would like to thank you for taking the time to share your thoughts on Trip advisor , following your recent stay at the Hôtel Best Western New York Nice. We always take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. Then, I sincerely apologize for the unpleasant moment you had during your stay. Best Western New York is a nice property and as you perfectly noticed we need some adjustment . As we are really concerned about your feelings we plan changes immediately and I will be really pleased to welcome you again to regain your trust and let you discover them. I hope to have the great pleasure to welcome you again under the sun of the French Riviera. Yours sincerely, Stephane d'Halluin

"Recommend highly"

5
16/08/2016

This hotel just gets better and better. We have been coming to the Best Western New York in Nice for the past 7 years. The front desk staff are always professional and helpful, the rooms are well appointed, the breakfast has lots of choices and the hotel is well situated close to downtown and public transportation. The new management has made some impressive improvements and we will certainly stay there again in the future. Thank you for another great visit!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Besttheopetra We would like to thank you for sharing your comments following your stay at the Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment.We take into account the remarks that our customers can express in order to continue to reach their expectations at every opportunity. It would be a great honour to welcome you again at the Hotel Best Western New York Nice Yours sincerely, Stéphane d'Halluin

"Not a particularly enjoyable experience"

3
07/08/2016

We had never stayed in a Best Western hotel before, even in the UK. However, we probably wouldn't expect to be paying 117 Euros per night (and that was through booking.com - the price of a room if you turn up without a reservation is 200 Euros per night!!) for what can only be described as a room which was tiny, very basic and in desperate need of modernisation. The walls were paper thin and the floor and room shook every time the neighbouring guests moved around their room. The noise from the street outside was terrible and the bathroom was very run down. The air con is very poor and provides little comfort on a hot night. Thank goodness we were only staying for one night before we caught our flight the following day - it's about all we could have beared.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear sasha 1672 Thank you for taking the time to write a review about your recent stay with us. Please accept my sincere apology for the overall dissatisfaction you experienced during your stay and I regret our hotel did not live up to your expectations. We have taken note of your valuable comments and will use these to continually monitor and improve the quality and services we offer to our guests. I hope you will give us the opportunity to serve you again in the future. Yours Sincerely, Stephane d'Halluin Manager

"Sorry to say! but Poor!"

2
07/08/2016

On entering, the reception was very nice and the reception staff were wonderful. Sorry but that is really all I have to say that is positive. The room was tiny and sub standard. The toilet was outdated and very basic although clean. No mini bar, safe..etc. All the stuff you expect when paying €200 a night for a Standard Double room. Worst of all was the noise...sorry but no sound proofing. We could hear everything from the room next door! Loud banging ALL night from the corridor! And everything from outside. It was not a pleasant experience staying here.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Karl M Thank you for taking the time to write a review about your recent stay with us. We have taken note of your valuable comments and will use these to continually improve the quality and services we offer to our guests. We are in the 2nd phase of refurbishment of the hotel with the rooms . We have sarted to add safe and mini bars in 10 rooms . We are aloso going to change the room carpet this winter, add new wardrobes , and new desk in the room. I hope you will give us the opportunity to serve you again in the future. Kind regards Stéphane d'Halluin Manager

"Outstanding Service, Great location and clean, comfortable rooms"

5
31/07/2016

We pre booked an apartment on line for 6 nights but stayed for the minimum of two only. We felt grossly deceived by the blurb and images of the online ads for the apartment when we checked in and decided to look for alternative accommodation for the remaining 4 nights. Then we discovered Best Western New York on line and decided to check it out physically. Whilst exploring the options with the receptionist we were joined by a very vibrant, helpful and friendly Nella who led us to view several room options. We had a slight hiccup as the room that we decided on taking was available for only 3 of the 4 nights that we wanted so we went to check out another option nearby as well. It turned out that the latter newly renovated hotel was able to accommodate us for the days we wanted for basically the same price but we were so impressed by Nella's professionalism and efficiency that we decided to accept the slight inconvenience of taking the 3 nights that Nella was able to offer us and then move into the other hotel for the fourth night. Bust as it turned out, we were able to stay the full 4 nights at the Best Western New York. We were pleasantly surprised to discover a bit later that Nella was the hotel's manager as she did not at anytime demonstrate any "airs" about her from the word go. On checking in the next morning an equally friendly, helpful and unassuming gentleman welcomed us and physically took our baggage to store in the baggage room for us as our room was not ready for us as yet having come in early. We discovered that he was the Director of the hotel! That's humility and being hands on. The last 4 days experience with the team at the Best Western New York of our 5 weeks holiday across France left us with a lasting and absolutely positive impression of the great service and friendliness that the French were capable of. Good on you. Keep up the great work. Thai & Claire Cheah

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear tcheah9 We would like to thank you for sharing your comments following your recent stay at Hotel Best Western New York Nice . We are glad to have contributed to your nice stay and our staffs appreciate your comment. It would be a great honour to welcome you again at the Hotel Best Western New York Nice and do not hesitate to contact me or Nela to organize your next trip. Yours sincerely, Stéphane d'Halluin

"Great location for the train and shopping"

4
14/07/2016

We choose this hotel as its about 7 mins from the train station (walking) it's in the middle of the central street in Nice along with all the great shops and a short walk away some lovely restaurants. We had a slight issue with our pre authorisation and our booking had been cancelled, I re booked at a different rate which did not include breakfast. On arrival I queried why the initial booking had been cancelled and it was because I had put one digit wrong on my initial booking. I mentioned this to the reception team in arrival and it was immediately sorted and I was given the original deal. Great service thank you. Our room was large and considering we were on the Main Street pretty quiet. Breakfast was a typically French lots of meats, cheeses, cereals. A great stay at a reasonable price.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Gordon E It is a real pleasure for all of us to read your positive comments about your recent stay in Nice at the Best Western New York . The entire team thank you, this is a great reward and we are proud to have been able to solve your booking . We are also situated at 5-10 minutes from the beach . In the hope to receive you again we remain at your disposal. Yours sincerely, Stéphane d'Halluin General Manager

"great location "

4
07/07/2016

that was astay just for one night, the loaction was great in the center of the center friendly staff and clean rooms but little rooms the break fast is 5* for 3 stars hotel the parking is in front of the hotel in the entrance

Direction D, Directeur général at BEST WESTERN New York, responded to this review
dear you, so nice comment about our hotel ! we always stay focus on quality of service. our hotel is renovated and completely central ! hope to see you soon. best regards

"Very good location and a fair price"

4
06/07/2016

This hotel is small but it is very clean and at a fantastic location. Very close to all shops, restaurants and only a five ten min walk to the beach. Price is very fair. Love to stop there again Thanks you Hlynur

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much ! your smile is our main target. Our hotel completely down town on the walking street with shops ans commercial center is only at 10 minutes from the beach walking distance ! perfect for the summer !!! hope to see you again.

"Strange smell in the room"

3
06/07/2016

When we entered the room we were greeted by a strange smell. Noise from neighboring rooms are very loud. Great location in the centre of Nice. Good for overnight stay. Stuff is attentive. Parking is not for free

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Ilija, thank you for being with us. Hope to see you again this summer in our hotel just at 10 minutes walking distance from the beach. best regrads

"Lovely Hotel"

4
02/07/2016

Would fully reccomend this hotel, Great location, near all the shops, , right near the tram and only 10-15 walk to main town where you are spoilt for choice for bars and restaurants.Staff were very friendly, cheerful, very helpful, and nothing was too much trouble. Would definatley stay here again.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice comment. Great to read you had a pleasant stay with us ! it's very important for all us. Best regards

"Nothing but Brilliant "

5
23/06/2016

Great Location. Central to restaurants and shops and walking distance to nearby hot spots. Tram stop just a couple mins walk away. Staff were extremely helpful and welcoming. Highly recommend and will be returning on my next visit to Nice!!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Daniel, Thank you so much for your nice comment about our hotel and our central location ! it was a real pleasure welcmoning you. Hope to receive you soon again this summer we are so near from the sea. best regrads

"Great position"

4
17/06/2016

This hotel is in a perfect location for everything, trams trains and walking. We had a nice room on the front of the hotel with a small balcony and it was lovely to watch what was happening on the streets as it is a busy area. You can walk to the sea front, fantastic market area with restaurants and great atmosphere, the castle and port. We didn't eat at the hotel as the restaurants and shops are on your doorstep. We loved sitting in the big square at night with street performers and in the day the water fountains are fantastic. The staff at the hotel were very helpful and friendly, especially as we had our wallet stolen outside the airport. But we want to go again to this hotel, we had a great time.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Sue, thank you so much. We always try to make our best for our clients. so thank you for your nice comments. hope to see you again soon this summer in Nice in our hotel. Promenade des Anglais ans beach are so near from our hotel ! best regards

"Vacation"

4
10/06/2016

Very good location , waking distance of everything, the monoprix is cross street in case you need something to snack.my only complaint is no tittle refregidair , for the price the breakfast should be included

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Christiane, Thank you very much for your very nice comment! It was a pleasure welcoming you in our hotel. We take note about your remarks , it help us to improve our hotel. concerning breakfast we always propose the special offer breakfast included at 6€ per person extra charge. Hope you had a good stay in Nice. Best regards

"Pleasant 3 day stay"

5
09/06/2016

This hotel was very nice to stay in for the few days I was in Nice. I chose it for the location an was given a corner room overlooking the Cafe de Lyon. Avenue Jean Medicin is close and the tram too. The staff were exceptionally nice and helpful. Even the maid was very kind and had worked there for 30 years!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you very much for your nice comment about our hotel. Such a pleasure to read nice remark about our staff, smile and service ! It was a real pleasure welcoming you. Hope to see you soon Best regards

"Perfect Location"

5
08/06/2016

Spent 4 nights here in late May early June. Perfect location near the main station and on the tram route. Seafront within walking distance along with the old town and main restaurant area. Staff friendly and helpful, free wifi and one of the better continental breakfasts I've had (smoked salmon no less).

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Chris, Thank you for choosing our hotel. It'a a real pleasure to read you comment. We always work hard to read such message and improve our hotel and service ! Hope to receive you soon again

"Good quality, but rooms are quite small"

3
05/06/2016

Very good location of the hotel, and service and quality are also very good. Although the rooms are small and beds are not that comfortable. Also at check out we had city fee to pay, where no other hotels had it, which is strange.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear you , Thank very much for being with us. Thank you for your nice remarks. I just need to give two informations about your comment. All our beds are news and changed two months ago. sincerely sorry if you didn't feel well , we choosed a very high quality and ususaly our guests appreciate them. But we take note about this comment. Concerning the city tax it's just the law in france. Price per personn depends of the hotel category and amount is decided by the cityhall. In Nice in a 3 stars hotel it's 1.5€ per personn and per day. Except Paris you will have to pay it everywhere in France. Hope you like Nice ! Best regards

"Nice location"

3
04/06/2016

Booked a double room and was set up with a room towards the Main Street, quite a lot of noise with deliveries and service of different companies. The beds are very good, and the room was very clean. I missed a safe in the room as well as a small fridge. Also the wifi was very annoying as you have to log on every time you use your phone or computer. Apart from this the hotel is very centrally located, and ideal for trips around the center. The railway station is just a short walking distance away

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank ypou for your comment and beeing with us. We alxays take note about your remarks and try to improve our hotel. Hope to receive you soon ! best regards

"Perfect location "

4
29/05/2016

The hotel is situated right on the main shopping street of downtown Nice 15 minutes walk from the old town. So you are right where you wanna be if you are to explore the city. The hotel is decent inside, the rooms are small but the have enough storage place for a short stay. In the room we stayed in the carpets were stained and worn but otherwise there was no problem with hygiene. Breakfast was great with enough choices and a nice location. The only catch of this hotel is the price. We were able to get a room with discount on the Internet booking site but had we gotten no discount the full price would have been prohibitive for us average tourists.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your visit ! it was a pleasure to welcome you. Hope you enjoyed your stay in Nice. don't worry for the room price we always make discount and propose good deal on our web site ! thank you for your nice comment about our hotel. Best regards

"Great location, friendly staff"

4
23/05/2016

This hotel is in a great location. Walking distance to the old town and the beach, or you can catch the tram from out the front. Located right on the shopping street and a short walk from the main train station. Staff are very helpful and the rooms are large and very clean. Would highly recommend

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice commebnt about our hotel. It was a real plesaure welcoming you. Hope to see you soon in Nice. Best regards

"Best location PLUS PLUS"

5
20/05/2016

I stayed there for few days and were one of the best days I had. The great location of this property made my trip joyful. The easy access to the main area in Nice is just a few minutes away. Not only that but also, there were nearby coffee shops and supermarket. Even though there are limited parking spaces, during my trip I had no issues with finding a parking space. Another point, the staff were very helpful and knowledgeable about the area. The room was worth the amount of money plus, it has a balcony viewing the lovely city. High level of cleanness all over the property. Highly recommended for everyone.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear M FASRH, thank you so much for your positive comment about our hotel and service. It's a real plesaure to read such comment ! All our team and I woukld like to thank you. Hope to welcome you soon again.

"Best location"

4
11/05/2016

The location of this hotel is in the heart of Nice and nearby to every destination, shopping, Massena, tram, train station, beach and old town. Very lovely and helpful staff. Nice and clean rooms. I will choose Best western again for my next trip.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice comment ! It was a pleasure welcoming you in our hotel. Hope to have the opportunity to welcome you so again ! Best regards

"Classic and warm"

5
02/05/2016

We enjoyed 2 nights in this delightful classic hotel with warm and friendly staff. The rooms are delightful and a good size. It is perfectly placed within easy walking distance of the old town, seaside and transport. Be aware there is very limited off street parking at the hotel itself and you may need to park at there nearby parking station. We left our car on the street outside the first night - no charge - and staff advised us by phone the next morning when we were exploring to say a space onsite had become available. This was most helpful. A very good base to explore Nice and surrounding areas of the Riviera. Most enjoyable stay!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Anita, thank you so much for your nice and positive feed back about our hotel ans staff. Our main traget is always to make your stay the most enjoyable ! It was a real pleasure to welcome you. Hope to see you soon again. best regards :)

"Perfectly Situated"

4
20/04/2016

Right in the middle of the main thoroughfare this 3 star hotel is perfectly situated for bars and shopping. The hotel itself is clean and tidy and has very nice, friendly and helpful staff but perhaps only downfall is poor breakfast.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much. We work everyday to make our guest' stay the best possible ! it 's so nice to read such comments ! thank you !!!

"good condition"

4
10/04/2016

staff was polit and helpfull.parking is not free of charge.breakfast room is small and not enough space for sitting.subway station is near.rooms are clean and silent.it is close to a lot of food marts.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Dear Sir, thank you for your comment and beeing with. It was a pleasure welcoming you ! Hope to see you soon again.

"Perfect for a short break!"

4
04/04/2016

My partner and I stayed here for 4 days in March. I had a BIG birthday while we were there, and the reception staff knew this and we had a lovely room on the 4th floor (room 416) with a huge comfortable king-size bed, french doors, a balcony overlooking the Avenue Jean Medecin (the main shopping street with trams) and the church. I also had a birthday card from the staff! The bathroom was fine, with a great hot shower and fluffy towels/toiletries, with a TV, but limited English channels. The wi-fi is the rooms is very slow. There are tea/coffee making facilities in the room. The only minor flaw, was the very cramped breakfast room, but..the scrambled eggs, sausages and bacon and croissants were delicious with good coffee from the machine but a toasting machine would have been a nice addition. The hotel is about 5 minutes from the rail station, 10 minutes from the Promenade des Anglais and the old town, and there is a Monoprix supermarket opposite..very handy for snacks, water, beer, wine etc! We have been to Nice several times and would DEFINITELY choose to stay here again!

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you for your nice comments. It was a real pleasure welcoming you in our hotel. Our main target is always make our best for our guests and provide them a nice stay in our hotel. Thank you very much for choosing our hotel. Best regards.

"Nice hoyel close to the Center"

4
27/03/2016

We spent 3 nights with my wife, ideally located in Nice close to the Gare. Breakfast quite good, ham and cheese,coffe,fresh juice.I recommend to the hotel to put fresh vegetables for the breakfast.I recommend strongly this hotel.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice comments. It was a real pleasure to welcome you in our hotel ! Hope to welcome you again soon

"Good value and a great location"

4
21/03/2016

We stayed for three nights in February and had a very pleasant stay. The staff were very friendly and welcoming. Our room was comfortable and of a decent size. Bathroom spotlessly clean albeit a little small. Breakfast was perfectly fine but the dining room is small and it can feel a little cramped if it's busy. The location is very good, just off the main shopping street. However, there is a good deal of noise from the street and early in the mornings it is noisy with delivery trucks etc. The train station is about 5 minutes walk away and the old town about 10 minutes away. I would stay again but see if I could get a quieter room.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice comments. It was a real pleasure welcoming you in february. Every day we work hardly to make our best for our guests. Thank you so much. Best regards

"If I can save one person"

1
19/03/2016

Only if best western knew about the way this place is and how its ran. And only if the phrase "Good Location" had feelings they would be hurt! Just a friend here, advising you before a foolish decision is made. First of all look at your luggage bag, it will be comparable to your room size. On many topics listed here, I really would not wish this hotel to anyone and I'm no complainer. Just bringing things into the light for you and the hotel. (like my duty) The people at the front desk are smooth cons taking extra money for a prepaid room. Maybe the best I have met. (I mean really good!) I'm not going to say how they got me, Just focus on the con they have in store for you! Stay away from the 2 hot items for breakfast - Stay alert on paying for anything Prepare and plan your entry of your room- take a bath (shower did not work) wish I took pictures of the mold in bathroom and others 2 airplane pillows (no joke)- there is many more but you may begin to think its personel-and a very noisey street. If 100 people Ignore me and stay here anyway, I have failed to explain it properly But if I could save one person or couple for staying here, both parties got what they deserved and that would make me happy for the hard work in helping you here. I had to advise - Do yourself a favor - stay away

"Very good hideaway"

4
17/03/2016

Booked this little beauty cheap last minute & was very pleased with the service. Small issue with room (not hotels fault/booking issue) but the staff went all out to accommodate us & rectified the matter next day. Decent self service breakfast with nice mixture of edibles. Hotel was clean, well kept, rooms were tidy & looked after: staff were friendly, informative & helpful. I'm looking forward to my next visit already !!! ??????

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much ! Our pleasure is welcoming perfectly our guests and always make our best to provide a good quality of service. Thank you so much and hope to welcome you again soon in Nice !!!

"Great location"

4
14/03/2016

Great location, near to the main atractions. It´s possible to Know Nice by walking. The staff are friendly and make your stay pleasant, help you if necessary. (in special - Eder) One day I will be back

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you so much for your nice comment ! And thank you also for Eder. We always make our best for welcoming perfectly our guests in our hotel. Hope to welcome you soon again. best regards from Nice .

"Good location!"

5
13/03/2016

Excellent location. Very easy to find, there is a big super market just across the street. Just a few minutes walk from the trainstation, the Massena square and the shopping. The rooms were quite spacious. They have a big Buddha statue next to the restaurant, it looks sweet.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you for choosing our Hotel ! It was a real pleasure welcoming you. Hope you enjoyed your stay in Nice with us. Sincerely yours

"Good hotel"

4
01/03/2016

We stayed at this hotel for a week in February 2016. We had booked one twin and one single. The rooms were comfortable, clean, reasonably spacious ( particularly the single) . and reasonably quiet. Breakfast was acceptable although the choice was rather limited and the breakfast area is quite cramped. The staff were all courteous, friendly and helpful. The location of the hotel is excellent, being close to tram stops and we would thoroughly recommend it for anyone seeking good and reasonably priced accommodation in the centre of Nice.

Direction D, Directeur général at BEST WESTERN New York, responded to this review
Thank you very much for your nice remarks about our hotel. It will always a pleasure to welcome you again. Hope you had a nice Stay in Nice :)

"Excellent location."

4
19/02/2016

This hotel was well situated for all transport links including the 99 Airport bus, though the first bus to the airport is at 08.00.However, it is an express. There are lots of restaurants, coffee shops, supermarkets and a big modern shopping centre all within very easy walking distance. The beaches and the old town are quickly reached on foot or via the fabulous and cheap tram system. The hotel airport shuttle was not in use even though it is advertised. The hotel itself was attractive on the outside and functional on the inside. The staff were all helpful and friendly. We had a Superior Double room and it was rather small,as was the bathroom, but both were very clean. If you are on a higher floor, the lift can seem slow and it only holds three people. We did not have any issues with noise either from the street or within the hotel. The breakfasts were just average with little to comment on. We visited in winter and the breakfast room would be small if the hotel were full in the summer. Overall, we have stayed in better Best Western hotels but this cannot be beaten for location.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Margaret, The location of the Best Western New York is located in the heart of the city, and we are happy to know that you enjoyed all the restaurants around. Your comment will encourage the staff, and we will deploy against our best for your next stop in Nice. Yours Sincerely,

"One night"

3
09/02/2016

Nice hotel in the heard of the city. Room was ok, clean. Transportation was not service, althought it is mentioned at the hotel site. Taxi was quite expensive. But location is super, short walking to train station and also for old town. Nice staff.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Taina, We would like to thank you for your comments and we are happy that you enjoyed the hotel Best Western New York. For your next reservation, please do not hesiate to contact us directly, the reception staff will be happy to make a reservation for a shuttle from the airport to the hotel. Yours Sincerely,

"Comfortable Stay"

3
08/02/2016

Average hotel, comfortable and clean but nothing special. It does what it says on the tin. Bed comfortable,breakfast reasonable for France. Small elevator. Nothing exciting to find in the rooms. Bedroom furniture a little weird and reminds you of a patio set. Clean bathroom. Free WiFi.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Nicola, We would like to thank you that you enjoyed your stay with us and you tested our new beds. We look forward to welcoming you soon. Yours Sincerely,

"Excellent location, Excellent service"

5
04/02/2016

This hotel enjoys an excellent location; about 10 minutes by foot from the Train Station, 10 minutes from Promenade des Anglais, right next to a grocery store, a shopping mall, and across the street from the Tram stop. It overlooks the main shopping avenue of the city, where you can even walk after midnight. The staff is nice and very helpful. I booked a Superior Double, and they gave me 416, which is probably the best room of the hotel, being on the 4th floor, having 3 windows, a balcony, and amazing vista. The room and bathroom are spacious, excellent beds and pillows, large LCD tv and closet. There is no mini bar (unfortunately). The breakfast was very good, for a 3-star city hotel, and included: croissants (3 kinds), bread, butter, jams, honey, nutella, salami, ham, cheese (2 kinds), yogurt, fruit salad, scrambled eggs, bacon and GREAT coffee. The breakfast rooms are a bit small, but it all depends on the time you go for breakfast. They refill the trays pretty quickly. There were 6 narrow parking spaces, for I think 14 euro per day. There is a small bar -for coffee only I think- and a computer you can use in the lobby. The wifi wasnt too fast. Overall, it was an excellent choice, and value for money. We traveled at the end of January and paid less than 300 euro for 4 nights (breakfast included) for the Superior Room. I would definitely go back!

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Miss and Mister Faye, we would like to thank you for your comments, and we are happy to know that you enjoyed your stay at the Best Western New York in the room 416 overlooking the church. We will be happy to xelcoming you soon at The Best Western New York. Yours Sincerely,

"Central and Cozy"

4
26/01/2016

Hotel is so central, It's on the main shopping street, 5 minutes walk to the old town, 10 minutes walk from the train station which gives you great variety of day trips. Staff were very nice and helpful except for one but no complaints. Room was nice, or shall we say quaint with lovely double balcony and shutters.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Madam, Dear Sir, We are happy to learn that you had a great stay at The Best Western New York Hotel in Nice. We will be happy to welcoming you soon for your next trip on the French Riviera. Yours Sincerely,

"Good location but noisy"

3
20/01/2016

Great location but lots of issues with noise from the street, given its location in a busy area. You can hear every tram, truck and loud person in the street - so bring ear plugs! The location is good for shopping and walking to other parts of town (e.g. Massena Square). Room was clean but I had issues with the card holder falling off a couple of times when I inserted the card in it (to turn on the lights) and another power point was also very loose. Breakfast was average. A couple of things that would have made my stay more pleasant would have been complimentary bottles of water and some body moisturiser and hair conditioner in the bathroom, as all that was provided was soap and shampoo. The mattress was comfortable but the pillows were a little uncomfortable due to the shape (square rather than long). Wifi was provided but was slow. A positive was that Staff were nice and welcoming.

"Shopping headquarter"

5
15/12/2015

Me and my family had limited time in nice, because the hotel is close to train station and messana square you do not lose time for visit anywhere in the city. In fact I was worried that our room was on the second floor and this may be a problem for street's notice. But don't worry isolation is good and we had good sleep, and the stuff at reservation desk were always helpful and nice.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Sir, We are very pleased that you had a great time during your stay at the Best Western Hotel New York. We sincerely hope to welcome you back for your next trip in Nice. Yours Sincerely,

"A hotel with a sental location but have very Small rooms and noice from the trafic"

3
25/11/2015

Very helpful resepsjonist. The breakfast is ok. But the room was to little to have a good stay. The hotel is very central. You can walk to the beach and the old town and you have the tram just at the corner of this hotel. The bed is good but occupied most of the space of the room. You have to close the windows due to the trafic noice before going to sleep. The bath have a bathtub.

Stéphane C, Directeur général at BEST WESTERN New York, responded to this review
Dear Sir, we would like to thank you for your comments, and we are happy that you had a good welcome. We hope that we will have the pleasure to welcoming you soon in a bigger room. Yours Sincerely,

"Not for the over 50 crowd"

3
09/11/2015

First, the good: this property is in a good location in central Nice. The tram runs on the street outside, making it convenient to go all over the city; but you can hear it from your room if your window is open. The rooms are very clean and well kept, though basic. There's a business center for computer use. There's a Monoprix right across the street for convenient & fun shopping. Breakfast is available. Nice 3-star property. Now let me tell you about some of the adventures my group and I had. I was there with a group of over-50 travelers. Luckily, we were all quite fit and had no serious mobility problems. But I can't recommend this place for anyone who gets a bit stiff first thing in the morning. The tub, as is the norm in France, has very tall sides, making for a big step up to get into it. There is no "grippy" stuff on the tub floor(I slipped one day and had nothing to help me get a purchase). There are no grab bars either. There's a glass half wall, but it swings on a hinge so it's not a safety feature. The bathroom is tiny and difficult to maneuver in, with no counter space by the sink. Amenities are exfoliating soap, pretty nice actually, and a shampoo/body gel. Go to the Monoprix and buy small bottles of shampoo, and conditioner if you use it, body lotion too since none is provided; the gel provided is drying to the skin and made my hair feel dry and gummy. Just my personal experience. If you like to watch TV for news or whatever, the TV is small(my desktop monitor is larger) and anchored up by the ceiling. It has BBC news but no other English programming. I admit I was a bit of a hotel snob here, having come from a beautiful 4-star hotel in Aix-en-Provence. The bed is comfy. There's some street noise until late evening. Use the elevator, it's small but efficient. For some reason, the stairs here are carpeted with a pattern of narrow stripes; my group agreed there's a danger because you can't tell where one step ends and the next begins. Hang on tight and mind the bifocals. So, as with any hotel, there are pluses and minuses; but you should be aware of the safety issues posed for older adults. I heard that someone had mentioned it to the front desk and was told that the hotel doesn't market/cater to seniors. Take this with a grain of salt, as it's hearsay, but it would seem to fit my personal experience here. I can't rate value for money since it was included in the overall tour price.

"location a curse and a merit"

3
19/10/2015

this is a good choice if you want to spend a day or two in Nice. Location is excellent if you want to be close to the train station, about 10 mins walk, so you can travel to the airport and other nearby cities easily. Close proximity to shops with the usual shops like mono prix,fax, zara, h&m, etc on the door step. didn't try breakfast but there are plenty of choices within a few mins walk ranging from traditional cafes and brasseries to McCafe(good coffee) of McDonalds etc. For the price the hotel was adequate, even though the rooms have not been refurbished for a while, they were very clean with good bed and bedding and an acceptable bathroom. However, the room was very noisy, stayed on a Friday night, I'm not a fussy sleeper but was woken up from street noise a few times, even though I was on the top floor. staff was very friendly

"Nice option in central Nice!"

4
09/10/2015

Nice hotel with great location in Nice: close to the station at a short walk to the beach and old-city. Shops, supermarket, restaurants and tram stop are available around. Friendly staff, comfortable rooms and good breakfast! The only negative point is that the acoustic isolation of the rooms are not very good: you can hear movement in the corridor and other rooms, but it didn't get to point to disturbe me at all! Definitely recommend it!

"Great location!"

5
29/09/2015

I stayed in a balcony room which had beautiful views, would recommend. The ladies at the front desk were very helpful and pleasant to talk to and make you feel at home! My room was a little small with a great shower/tub. Still very comfortable. Right across from a corner Cafe and across from a grocery/sundry store. I would stay here again and recommend it to you.

"Uninspiring"

3
29/09/2015

The building is really quite grand and attractive and is in a fantastic central location with easy access to all tourist sites and restaurants. Once through the doors it is not really great though and, for the money, didn't feel like somewhere you'd want to spend more time than necessary. We breakfasted out (which is really easy and more pleasant) to avoid the extremely dull breakfast room and offerings. There's nothing wrong with this hotel, it just doesn't really do anything more than the functional minimum. We had a room on the third floor at the front which meant that we had a balcony which was a pleasant and welcome additional space. The room was supposed to be superior but it's hard to know what you'd have to remove to make is inferior!

"One of the best"

5
26/09/2015

It's quite central in Nice in a good location to the train station, trams and Promenade de Anglaise. It is very easy to get around from here and always feel safe even if you are a single traveller. The rooms are nice but if you are a light sleeper it is best to get some earplugs as you may here the trams occasionally. The staff are really nice and helpful. There are restaurants near here.The hotel will be getting modernised very shortly. I do recommend this hotel highly. Try for yourself and find out.

"Everything you want on the Côte d'Azur"

4
12/09/2015

Although perhaps confusingly named after New York, there is nothing "big apple" about this hotel. It is reassuringly French in design, with a beautiful belle epochs facade, and feel. The hotel has a paved courtyard garden entry and a stylish reception and guest bar/lounge adjacent. The front desk staff are helpful, especially Nella, who welcomes people warmly and is helpful with advice about where to go and what to see. The rooms are comfortable, refurbished fairly recently, and decorated with bold fabrics and touches of wrought iron. The bathrooms are modern and a good size. The breakfast, which costs about €8 per person, is very good, offering a good range cereals, bread, croissants, fruit - stewed and fresh, meats and freshly scrambled eggs and fine omelettes. The coffee machine is good and the orange juice is fresh too. The hotel is situated in the city centre, literally a few steps from Avenue Jean Médecin, which runs from the Place Massena up through the center of the city has many of the city's main shopping and department stores. There is a modern tram system on this route and you can buy a ten trip ticket for €10 - very handy. There's a Monoprix ( an upscale supermarket and some) across the street and a wonderful cafe/bar, Le Grand Cafe, diagonally opposite on Avenue Jean Médecin, No matter your interest, whether art, shopping or historic architecture, Nice gives you a range of choices and experiences from the Matisse Museum, Musee d'Art Moderne et d'Art Contemporain (MAMAC), Musée et Sites Archéologiques (behind Matisse Museum, founded by Augustus in 14 BC as the City of Cemenelum), Musée Marc Chagall (there's a free bus between Chagall, Matisse & Archéologiques). For the shoppers, the Nice Etoille is a block away from the hotel and Galleries Nouvelle further down Avenue Jean Médecin, FNAC, an excellent book store also selling CDs, electronics and stationery items, is just around the corner. The Old Town,Vieux Ville, is a short walk or tram ride away, between Ave Jean Jaurés and the beach, Promenade Anglais. And of course there are lots of cafés, bars and restaraunts offering outside tables, dotted everywhere.

"Great location, reasonable price"

4
10/09/2015

Stayed here for a weekend on our way through to Avignon and found it to be clean, well staffed and in a great location near train stations and trams. The reception staff were very friendly and helpful and accommodated our requests quickly and with a smile. Easy walk to water, shopping and restaurants.

"Ok for a one night stay"

3
01/09/2015

This time last week my family and I were sunning ourselves in the south of France. Due to flight scheduling we needed accommodation in Nice for one evening. We had two rooms one to accommodate 2 adults and one teenager and another to sleep two adults and an infant. On arrival we found the 'limited car park' extremely limited with approx 8 spaces - after trying to navigate the awful one way systems to finally reach the hotel we couldn't park but the hotel were happy for is to leave the car outside while we unloaded. The front desk had no note of is requiring a travel cot - we had booked through booking.com and apparently any notes you leave on their are not given to the hotel!!! So we were told they would send a travel cot up. On getting into the rooms the family room smelt extremely damp and unused and there were no towels. The double room smelt ok but had no room for a travel cot at all. We waited and no cot arrived. We decided to switch round our rooms so the baby would sleep in the family room. We went down to reception and asked for towels and the cot to be sent to the family room. The receptionist made some sarcastic remark that we had stated the other room ... I responded with the fact that if he knew the rooms he had allocated he would realise that room 409 was far to small and would not accommodate the travel cot. The towels had not arrived when we came back to the hotel at 11pm after dinner so we went and asked once more! Breakfast was pleasant but I feel the cost was a little over priced for a continental only breakfast at 9 Euros per person. I would not chose this hotel again as it was difficult to find, difficult to park near, and the standard of the hotel was not what I would expect from a best western.

"Great value"

4
29/08/2015

This was a very pleasant hotel, the rooms, bathrooms and public areas were clean. It's situated just off the Main Street into Nice centre, we found it very quite and relaxing. The reception staff are very well trained and efficient in customer service. There is no bar at this hotel due to it not serving meals, there is beer in the vending machine and the reception staff are happy to make you tea or coffee. They also gave us advise on the trains! Buses and Taxies. We didn't have breakfast as it was 12 euro per person and when we looked into the breakfast room it looked very limited. We found a Paul patisserie just down the road where 3 of us had pastries, juice, coffee, and fresh fruit for 22 euro. Depending on your room you may hear the tram ring its bell but it wasn't a issue, as it is just as it crosses the road.

"Disappointed"

2
21/08/2015

Ants!!!!The Morning front desk person was very nice but our room was infested with ants!!!! Even when they changed the room there where ants in the new room as well. They made no effort to comp us for this terrible condition!! We asked to speak to the manager but he wasn't in, in the evening or the morning before we left!!

"Not too many redeeming qualities"

2
20/08/2015

The Pros: Nice lobby Good location for getting to train station/ promenade/ downtown The Cons: Front desk staff could use some "friendly" skill set training Rooms are minuscule ( I mean tiny!) and by no means cheap No coffee maker or tea pot in room (probably because there was no room for one) Bed as hard as a rock Noisy location Was disappointed that this was a Best Western, as we have stayed at some throughout Europe & UK with much higher standards than this hotel.

"Lovely hotel in a prime location "

4
16/08/2015

Lovely clean hotel in an excellent location. We stayed for 7 nights and was not disappointed. Directly on the main shopping street in Nice with tram stop 2 mins walk away and train station 5 mins walk. Friendly staff and rooms were very comfortable. We had a triple room which was very nice and had 2 large windows that overlooked the main street. Breakfast was good with meats, cheese, bread, cereals, fruit, pastries, scrambled eggs, and hot drinks Would definitely return to this hotel

"Great location and great service"

4
14/08/2015

Stayed here one night and was not disappointed. Great location, it is really close to the main square, to the beach and to the train station. Rooms are clean and staff was always nice and helpful. You can walk from the hotel to every main place in Nice. I didn't get breakfast in my price, but there are many options close to the hotel where you can pick something to eat.

"Good value, good location"

4
14/08/2015

We were only staying one night in Nice and this was a relatively affordable choice in a good location. You can easily walk to restaurants, shopping, and the beach. The rooms were clean, although very small and basic. Breakfast is not included, but there are plenty of cafes nearby to pick something up. Good deal for the price.

"1 night at Best Western Nice"

2
03/08/2015

The location of the hotel is very good, but it is probably the only reasonable explanation of the price paid. The hotel has almost no parking, a very small (and scary) and old school elevator. I specifically requested a quiet room, but the there was lot of noise. I understand that you can't help the train running, but we have had people shouting (inside and outside the hotel), trucks loading/unloading the entire night.

"Great location and friendly staff"

4
10/05/2015

We stayed in this hotel for 5 nights. Location is great, everything is within walking distance and local transportation takes you further away if you need to. We took a train to Monaco where we spent a day. Staff is very friendly! Reception helped us to get a taxi to the airport (we were 9 persons) with a very good price. Houseeeping staff smiled every morning. Rooms are clean and bed is so comfortable! We slept like a baby. Breakfast room is quite small and they don´t have a restaurant in the hotel but these things aren´t so important. We had a very good experience and enjoyed our vacation.