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SureStay Hotel by Best Western New Buffalo, New Buffalo

11539 OBrien Ct, 49117-9277, New Buffalo, United States - See on a map
SureStay Hotel by Best Western New Buffalo - We look forward to your arrival at the SureStay Hotel by Best Western New Buffalo. The SureStay Hotel by Best Western New Buffalo is ideally located in the center of New Buffalo. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at the newly renovated, SureStay Hotel by Best Western New Buffalo in New Buffalo, Michigan located along I-94 at Exit 1. This hotel is conveniently located with nearby popular beaches, golf courses, casino, and more. Visit Four Winds Casino, just minutes from our hotel or head to Blue Chip Casino, just 10 miles away. Stroll along scenic dunes or rent a kayak or paddleboard and hit the open waters at nearby New Buffalo City Beach, or commune at Indiana Dunes State Park, ideal for hiking and swimming. Shoppers will find retail nirvana at Lighthouse Place Premium Outlets, also nearby our New Buffalo hotel. Guests can enjoy luxurious beds, High Speed Wi-Fi access, 42-inch LCD TVs and a complimentary healthy breakfast. Our 100% non-smoking facility is equipped with mini-fridges and microwaves in every room. The friendly, helpful staff at the SureStay Hotel by Best Western New Buffalo is ready to ensure a fun-filled memorable stay in New Buffalo, Michigan. Make a reservation today and save! Enjoy your stay.

SureStay

Hotel by Best Western New Buffalo

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 3 guest reviews
NOTE ISSUED
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2
REFER TO NOTICE
Business Business
1
Couples Couples
1
Family Family
0
Friends getaway Friends getaway
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Solo travel Solo travel
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SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Definitely a place to stay"

5
Mtraveler666, Milwaukee, Wisconsin 05/05/2021

There were some negative reviews but I decided to give it a try. Very pleased. Hotel is in good location off Hwy and near casino. Rooms updated. Grab and go breakfast. Would definitely stay here again.

Sure Stay Hotel, Owner at SureStay Hotel by Best Western New Buffalo, responded to this review
Greetings from SureStay New Buffalo, Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services and location. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Awful. Don't waste your money!"

1
bgumbert55, Fort Wayne, Indiana 09/03/2021

Stayed in a king jetted tub room. The water is so rusty it comes out brown. Stains the towels and smells ungodly. Couldnt even brush my teeth. They do not have any bending machines. They are located in a completely deserted part of town. No gas stations or food within 6 miles. Do not stay here!!!!

Sure Stay Hotel, Owner at SureStay Hotel by Best Western New Buffalo, responded to this review
I would like to sincerely apologize for your experience with us. Due to the current well water, there is discoloration in the water. We are aware of the issue and are waiting for the state to finalize the paperwork, in order to connect with the cities municipal water. Project developers are working on reopening up the restaurants and gas stations. Our hotel had just opened up at the end of January of 2021. We hope that next time you are in town that you please stop by and give us another opportunity to better serve you.

"No cars or business within 500 yards scary!"

1
jrallen1328, South Bend, Indiana 28/02/2021

So this hotel....building is down right scary! I made the reservation online thinking well the rooms look decent and the price looked fair. That was the end of it. We pulled into this off the path beaten area with nothing but closed and run down business all over. There was a black couch just sitting on the side of the hotel look like it was supposed to be thrown away or maybe a bum might have been using it I don't know. There were zero cars anywhere in site other than what I could only assume was whoever was at the front desk. Old restaurants, looked like maybe an Arby's at one time was abandoned, and another next to it, with an old gas station that was abandoned on the corner. Yeah scary, needless to say we kept right on rolling. Maybe the inside was decent I don't know, I didn't even want to get out of the car at that point.

Sure Stay Hotel, Owner at SureStay Hotel by Best Western New Buffalo, responded to this review
I would like to sincerely apologize for your experience with us. Project developers are working on reopening up the restaurants and gas stations. Our hotel had just opened up at the end of January of 2021, which is why we may only have a few cars in the parking lot. We hope that next time you are in town that you please stop by and give us a chance.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.