BEST WESTERN Hotel Nagoya,  Nagoya

4.0/5  - based on 314 guest reviews.
4-6-1, Sakae, 460-0008, Nagoya, Japan - See map
+81 52 263 3411 +81 52 252 0385



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Restaurant
  • Safe deposit box
    Safe deposit box
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based on 314 traveler reviews
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The BEST WESTERN Hotel Nagoya is centrally located in the largest city in central Japan, Nagoya, the capital city of Aichi Prefecture. Our hotel is optimally located for business and tourism with easy access to the Nagoya Terminal station. Sakae, the city's main shopping, dining and entertainment center is within walking distance. Our staff will welcome you with a warm smile and hospitality. The lobby is scented with soothing aromatic fragrance. Guest rooms are equipped with a chic combination of Simmons® beds, top quality towels specially made in Imabari city, and the finest of amenities. Stay at the BEST WESTERN Hotel Nagoya and explore the city's numerous historic sites and immerse yourself in the delicacies of local cuisines. Enjoy your stay!

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Room 1

Guest reviews

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based on 314 guest reviews
Business Business 72
Couples Couples 67
Family Family 70
Friends getaway Friends getaway 30
Solo travel Solo travel 55
Sleep Quality
BEST WESTERN Hotel Nagoya,Nagoya
  • 4
    « Good hotel in a good location »

    The superior deluxe room of Best Western Hotel Nagoya was much roomier than the standard rooms of the Best Western hotels we stayed in during trips to Tokyo and Osaka, around 30 sq. m. including a bath tub. As usual, amenities were provided such as room slippers, disposable hygiene items like razors and toothbrushes and even a hairbrush and bath sponge. Body soap, shampoo and conditioner was provided in pump dispensers situated at the sink and by the bath tub. There was no room safe, but we never lose items in Japan so it wasn't a concern. We found the knobs of the water faucet of the sink rather stiff to turn and accidentally wasted water since there were repeated instances where we thought we had closed the tap all the way but it actually would still be flowing a bit. The hotel is located in the shopping hub of Nagoya, Sakae, and everything is very accessible- restaurants, cafes with "breakfast set", convenience stores and a nearby commercial complex called Oasis21 and the landmark Nagoya TV Tower. The hotel staff at the lobby are friendly and speak good English. You can buy vouchers from the hotel reception for the Meguru Tourist Bus Tour which had a stop a few hundred meters from our hotel. Satisfied with our stay.

    « Good value for the price »

    This hotel is pretty well located close to subway stations. Service is polite and efficient. Rooms are as usual in Japan pretty small but clean and well equipped. Price is pretty competitive specially for a room of 3 persons in our case.

    « Potential for being so much better. Great staff, dodgy rooms »

    Location of this hotel is a double edged sword - quite central, but just adjacent to the red light street - very seedy and would avoid venturing there at all costs. Warm welcome and very good service at the reception. Got upgraded to superior (But this did not prove great in the end). Rooms needs a bit of attention and looks quite a bit worn out. Decent size though. But this is where the problem started. Room facing the front of the main road. Unexpectedly, there was road works going on right outside our room. Very noisy at night which resulted in no sleep at all. Not great to our start at Nagoya and given we had an early morning train to Kyoto the following day. The second night got room towards the back of the hotel and on the 13th floor. This time Wi-Fi wasn't working. Some construction work going on outside and we were pre-warned this time. Not the best situation to be in. Although the night was peaceful and slept well. Air-conditioning not the best and the water pressure on the basin was questionable. On my return to the UK I made a complaint about the first night issue, to which the initial response was an 'Apology' letter. After further email communications I got a $25 voucher that can be used towards any BW 'Full' price discount. I rejected the offer. Don't think I'd be going back to a BW property in a hurry, so would not be needing it. Unfortunately our worst stay in a hotel during our two week trip across Japan and China. It was not really bad, just that the other hotels we stayed in way better and we were able to have a peaceful and comfortable stay.

    « Good Location? »

    The room is small but in good location. Opposite can find a nice cafe for breakfast and next has a small Japanese restaurant with good and tasty chicken wings. Down the road has a big pharmacy for shopping?

    « An acceptable stay »

    The room is small and barely fits my family (2 adults and 1 kid). The room is clean, but the amenities are old. The location is great for restaurants and is very close to the subway system. You may want to skip their breakfast if you are expecting something fancy.

    « Great location and staff »

    Very central location to all the sites in town and close to an entrance for the underground trains at Exit 12. Rooms were comfortable and clean, and staff was very friendly. Starbucks is located below at the hotel entrance.

    « Okay for the price »

    The room is probably average for Japanrse cities (and small for anywhere else) and while not cheap, is economical for Nagoya. The location is a few blocks east of Sakae which itself is a fairly trendy shopping district (probably nagoya's equivalent of osaka's Nambai) and 2 stops from Nagoya train station. Rooms were decently equipped and service was on par.

    « Convenient location with many eateries nearby »

    This business hotel is about 5 minutes walk from Exit 12 of Sakae subway in Nagoya. The Centrair airport shuttle stops at Nagoya Tokyu hotel which is just next door. The room is not big but clean with sufficiient coffee, tea and toiletries for us to use. The housekeeping also clean up the room daily. The hotel was happy to let us leave our big luggage there for 3 days as we traveled out of Nagoya. The staff are proficient in English and are polite. There is a Starbucks outlet on the first floor and many restaurants nearby. The Sakae shopping malls are also a few minutes walk away from the hotel. A value for money accommodation, highly recommended.

    « Good place in good location »

    I arrived the hotel after 8pm, most of the department stores had already close, but I feel like this place has interesting thing to walk around. The facility is comprehensive, very clean bed sheet blanket and towel, I was impressed. Breakfast here is the best among three hotels I visited this time.

    « Not ready for westerners »

    Good: location and night scene Bad: not enough communication with staff, we got locked up for 5 hours because we decided to pay one half and the other after some days. Unacceptable for a chain like this Bueno: la ubicación y la escena de la noche Malo: no hay suficiente comunicación con el personal, tenemos encerrados durante 5 horas porque decidimos pagar la mitad y la otra después de algunos días. Inaceptable para una cadena como esta

  • 5

    my friend in Japan made reservation online, check-in was easy , staff can speak english ,room excellent and hotel very handy to shops , restaurants , and train station. Room was very good , nice view from 10th floor , staff were always polite and ready to help tourist type requests . WOULD STAY AGAIN HAPPILY .

    « Very decent »

    Location A 5-10 minute walk to SAKAE subway station and Matsuzakaya department store, with plenty of convenient stores on the way. SAKAE is pretty central, only 1-2 stops away from most of the places I went in Nagoya e.g. Nagoya castle. We opted to take the ?Centrair limousine? coach instead of trains. From airport, get off at the first stop ?Tokyu Hotel? which is actually on the main road. Best Western is only meters away from the stop. Towards the airport, the stop is at the entrance of Tokyu Hotel (i.e. different stop for 2 directions). Room Room was very spacious, compared to Tokyo and Okinawa, a pleasant surprise. Deco is all dark brown palette, obviously due for a revamp, but overall cleanliness was fine. Other Our room rate didn't include breakfast but luckily the G/F to the hotel was a Starbucks. The reception staff spoke decent English; we got a ?late checkout? of 11:30am. Overall the hotel was good, good value, and I would recommend it to others.

    « Value for money, some pros and cons »

    We stayed 3 nights in this hotel. Lobby was at level 2, as level 1 was occupied by Starbucks. Our twin bed room size was ok for Japan standard. However, not enough space to open our 2 luggage. Our room windows faced the side of building, hence lousy view. Room Wifi was weak and intermittent. Surfing web was frustrating. Room had all the basic amenities, such as toiletries (good quality), water boiler, tea bags, fridge, etc. TV had only a few Japanese channels. Breakfast was Japanese and Western buffet style, with ample choices. Good enough for a decent breakfast. Staff was friendly and helpful. Understood basic English to help us in directions and lend us an umbrella for 1 rainy day. Location was good, 5 minutes walk to Sakae subway station. We took Centrair limousine airport bus to the hotel. Alight at the first stop, Nagoya Tokyu Hotel and walk straight ahead for 100m. Hotel is on your left.

    « Good value »

    The hotel is walking distance to all the major department stores. We only stayed for one night and left very early the next morning so I couldn't comment on the breakfast. Room is specious for Japanese standard. There's a Starbucks downstairs. I'd recommend staying here again.

    « Very comfortable - recommended »

    Good location. Only 2 subway stops away from Nagoya station, clean rooms. Decent size (for Japan) and friendly and helpful staff. Short walk from subway so easy to travelers carrying suitcases. Stayed here for 2 nights with my husband. Would stay again when in the area.

    « very nice hotel »

    The room we had was good roomy and the bath shower was roomy I am six foot tall. The breakfast was a good mix of western and Japanese and not that costly. The desk staff were helpful and knowledgeable with people and very courteous. The only problem was with new arrivals not knowing that the reception was on the first floor perhaps a notice in the foyer may help but other wise a very good well run hotel.

    « Good CP value »

    There are many convenience stores and restaurants nearby, 5-min walk from subway, convenient but not very crowded. Staff are proficient in English, so communication is not a concern. The only shortcoming is the weak Wi-fi.

    « Good Hotel, Convenient Location, Good Price »

    The location of this hotel is the real seller, so easy to get to - if you take the subway (to Sakae) exit at #12 and walk straight for about 5 minutes and you're there! The hotel and room itself is average, clean, and has the essentials. By Japanese standards the room is a decent size so if you're used to Western style hotels this one is a good choice. The price is also reasonable, considering how expensive some hotels in Japan can be. Staff was friendly and helpful.

    « A pleasant Nagoya break! »

    The hotel is in a very convenient location of Sakae in Nagoya. If you are taking the underground, remember to exit at Exit No. 12 and just walk straight down (you will pass by Seven Eleven and Lawson convenience shops on your right and Macdonalds on your left across the road). It's about 3 blocks down or about 8 mins walk, Alternatively, if you had arrived at Nagoya Train station and changing to the underground to Sakae, you can also take the taxi to the hotel which is really about 2km away from Nagoya train station - cost is about 1200 to 1500 yen. This is a good option if you have heavy luggage as Nagoya and Sakae stations have many staircases to tackle. The hotel reception is on level 2 and the landmark is Starbucks Coffee on the groundfloor! If you opt for the buffet breakfast from the hotel - reserve and pay for the breakfast the day before and you save 200 yen! Overall a pleasant stay with clean rooms and the bathroom comes with all the basic amenities (toothbrush and shaver) and vanity sets. Rooms are decent size for Japanese standards (you can open your bags and keep your bags opened!).

    « Great hotel with friendly staffs »

    Room decoration and hotel staffs were great. Situated in between two subway stations with some walking distance to cover High speed internet were a bit erratic but recovered fast enough. Staffs with adequate English proficiency.

  • 4
    « Great place to stay when in Nagoya »

    I never stayed in Best Western hotels before, but I heard a lot of good reviews. Hotel has a great location, a few minutes away you have Nagoya TV tower and Oasis 21. Rooms are clean, comfortable and warm. The price was perfect for my budget. Great place, suggest to everyone.

    « Second stay, good place to stay in Nagoya »

    Similar room as last time, spatious for price bracket and general Japanese standard of this hotel class. It could do with some refurbishing, especially wall to wall carpet in our room would need professional attention or simply should be changed. Other than that a very comfortable stay and a good budget choice in Nagoya.

    « Good Location and Good Price! »

    The location of the hotel were great. It is just a few minutes walk from Sakae Station. There are restaurants nearby and a few convenience stores around. A Starbucks coffee just at the ground floor of the hotel. The hotel were very clean even though the room furnishing is slightly dated. The lobby at the 1st floor look quite new. Overall, I'm quite happy with my short stay here.

    « Big room and confortable »

    We stayed here for 5 nights and it was very pleasant. Room was big for 3 and the bed was comfortable. A great plus was having starbucks at the 1st floor. Even though there was a confusion at the beginning ( initially we intend to stay for 9 days but cancelled 3. I received the cancellation acknowledgement from them, but they did not have a record. Hence charging us for 9 days) it was settled. Luckily i brought the printout. The location was a bit of a hassle. From the major nagoya stn you have to transfer to a subway to sakae stn. Other than that, the hotel was ok.

    « Good location »

    The hotel is located a short walking distance to the shopping area. It is about a 15 minute walk to the famous Atsuta Horaiken which sells Hitsumabushi. There are also a few cafes and restaurants across the road and to the left of the hotel where you can have your breakfast. If you are arriving via the shinkansen to Nagoya station, you can either transfer to the subway to Sakae or get a taxi outside the station. It cost us around 1500 yen from the Nagoya Station to the hotel via taxi. The room and toilet were both clean and spacious. Besides the usual range of toiletries, they even provide hair clips and a small shiseido makeup removal/lotion travel set which was a pleasant surprise.

    « Outstanding budget hotel »

    Missed a trip to Toyota so spent the day in Nagoya instead. SHOPPERS paradise :) Particularly the Old Navy store. Bit of a mission to get to with luggage but once you know where you are good location. Decent size room with EXCELLENT staff who were always happy to assist with whatever they could. Would definitely stay again with no hesitation

    « Good hotel with good accessibility to city centre »

    Not a bad room to stay in considering that you're in japan and the price you're generally looking at. For this hotel, superb rates, spacious room, personal bathroom (lockable), air purifier, queen size beds. Considering that i've got myself a triple room it's decently spacious. Starbucks right on ground floor, opposite Lawson's (minimart), walkable to many places like shopping malls. Probably 15 mins walks from subway but i do not suggest walking if you have heavy luggages as you have to go through many stairways. Will recommend.

    « Great Central Local - modern, clean hotel »

    Located in the CBD this hotel has typically small hotel rooms as you'd expect from any Japanese property - the bathroom was surprisingly large by Japanese standards. Very clean tidy and modern property with some very nice restaurants - french themed for example. Downstairs next door (linked) is a Starbucks for quick coffees and cake. Free WiFi and helpful staff.

    « convenient location and reasonable price »

    This hotel is located at Sakae metro station. After getting out from Exit #12 (not the direction to TV tower), go straight for 8 mins and reach the hotel. The hotel is at the corner of the street and Starbucks coffee shop is at ground floor. Lobby is at 2/F. We booked a premium twin room + extra bed for 3 persons for 2 nights (20-22 Jun 2015). The room is clean & spacious to have 3 beds inside. For amenities, I feel sufficient and no further request. However, the room air-conditioning is not stable. The temperature became high in the midnight but suddenly it turned cool again?????.. For breakfast, the selection is so-so but I like the cold soba, it is so fresh and the sauce is so good. Besides, the famous chicken wing restaurant named ?Furaibou? (???) is located beside the hotel, just cross the road next to Starbucks and you can see it at ground floor. Also, another famous restaurant for eating eel named ?Maruya? is walkable distance from the hotel. Go out the hotel and turn left, walk straight for 8 mins and there is a medicine shop at the corner, cross the road and the restaurant is here.

    « Good location, lovely staff, average room . . . needing an update. »

    My wife and I spent a wonderful ten days in Nagoya and Kyoto and we based ourselves at the Best Western. We were a little disappointed in the room which was a Queen bed room with the bed located against the wall. With help from staff we moved the bed a foot away from the wall to get access. The room was small and could use an update but generally, the location of the hotel was excellent and the staff were courteous and friendly. Restaurants nearby were very good and its worthwhile searching for your favorite cuisine. Plenty of choice. The hotel is near the Sakae subway and Oasis 21 bus station. The WiFi was a little compromised with a lot of guests in the holiday time. Patience was the order for connection. Overall the hotel was relatively good value for money.

  • 3
    « Good location! Good value! »

    This hotel is close to many restaurants and easy to access from the train station. We stayed at triple room, it is too small. The staff are very helpful and nice. There are no parking, their website have suggest some parking nearby.

    « Great hotel in a prime location »

    We spent two very enjoyable nights at the Best Western Nagoya earlier this month. I did almost no research prior to booking this as our travel plans changed so I was especially pleasantly surprised. I never think of Best Western as being more than a roadside motel but this one is great! The hotel is in a prime location in Sakae near the shopping/entertainment area of Nagoya. We were there primarily to go to the sumo and were able to easily take the subway from Sakae to the Aichi Pref. Gymnasium in the Nagoya Castle area. The lobby is on the 2nd floor and the rooms begin on the 4th floor. We had a room overlooking the side street which was just great. We had two twin beds which were very, very comfortable. After staying at several "business hotels" during our trip, it was nice to have a more comfortable room with a real bathroom instead of the compartment baths at many hotels in this price point. There were numerous complimentary products in the bathroom including nice sets of Shiseido skin products. There is a little iPad type device in the room for local information but we had our own tablet and the internet was very, very good and included in the price of the room. We had breakfast at Starbucks on the 1st floor the first morning but went for the breakfast buffet the second morning. We saved 200 yen per person by purchasing our buffet tickets the night before. In the end, the buffet for 2 was only slightly more expensive than what we had at Starbucks the prior morning and the second breakfast kept us going much longer. The buffet leans more Japanese than western but there were eggs, bread and even some little boxes of sugary cereal if you desire a change of pace from the whole rice/fish/miso soup breakfast. We were on Days 14 and 15 of a 19 day trip at this point so that box of Coco-Crispies was heavenly for me! Do yourself a favor and take a taxi from the station to the hotel upon arrival. It was the best 1600 yen we spent on the rainy evening we arrived. Although the hotel is in a convenient location, the Sakae subway stop has many exits and it might be a little tricky if you don't know exactly where to go. We did use the subway to get back to the station at the end of our stay which was not hard to do. I would stay here again and recommend it to anyone looking for a comfortable, western-style hotel at a reasonable price in a good location.

    « Decent enough hotel »

    Stayed there twice in between a visit to Kanazawa and it was perfectly fine. The room was decent and the staff were friendly and accommodating. However, we left some laundry to get done there between our stays and nearly had a heart attack when we got the bill. It was around £70 for a full load. Perhaps we should have thought about it a bit more and got it done elsewhere but we didn't expect it to be even half the price it was. That spoiled what was a pleasant enough stay.


Getting to the hotel ...

All directions
·From: JR Nagoya Station. If you arrive by Shinkansen, take a taxi just outside the Shinkansen exit. It takes ten minutes and the fare is approximately 1,500 yen. You can also change to Higashiyama subway line at Nagoya station and get off at the second stop, Sakae. Take exit #12 and walk straight along the street. The BEST WESTERN Hotel Nagoya will be on your right hand side at the second stop light. Fare is 200 yen. ·From: Central Japan International Airport. Take the Airport limited Express train on Meitetsu line and get off at Kanayama station. Change to Meijo subway line and get off at Sakae station. Take exit #12 and walk straight along the street. The BEST WESTERN Hotel Nagoya will be...

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