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The Hotel Nagasaki, BW Premier Collection, Nagasaki

4.0/5  - basé sur 332 notations.
2-26 Takara Machi, 850-0045, Nagasaki, Japan - See map

Romantic and exotic, home of the Nagasaki Kunchi (Dragon dance) festival. Nagasaki is a major tourist destination on the island of Kyushu, offering a dramatic atmosphere all year round. The Hotel Nagasaki, BW Premier Collection is a very modern hotel and a very good site for transportation. It takes about an eight minute walk from the JR Nagasaki station. You can get a full view of the beautiful Nagasaki Port. There are eight banquet halls in the hotel, including a mail hall, one of the best international arenas. A variety of events such as wedding ceremony, international conference, and private party is held in the halls. Four restaurants and bar provide a very unique and relaxing atmosphere. We welcome our guests with an international level of traditional service arriving here.

BW Premier Collection

The Hotel Nagasaki

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 333 guest reviews
NOTE ISSUED
Excellent
123
Very Good
160
Average
35
Poor
6
Terrible
9
REFER TO NOTICE
Business Business
39
Couples Couples
93
Family Family
105
Friends getaway Friends getaway
40
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very good "

4
13/07/2018

The hotel staff were extremely helpful. They helped us book a trip to Hashima Island and also made other extensive travel inquiries on our behalf. Basically they did a lot of work for us and were very kind. The rooms certainly did what was required and were fit for our purposes. They have a very nice view of the city. The hotel is also well located near the tram network which was of vital importance for this trip. The one issue is that if you are after a Western breakfast this place won't provide, sadly. We found it best to go to the plaza which is about 10 minutes walk and get something there. But besides this the hotel was very good.

"Good value for the money, big rooms"

4
12/06/2018

Elegant big hotel near the train station and the Atom Bomb Museum of Nagasaki. The rooms were quite big compared to other hotels in Japan. The hotel seems huge compared to the sleepy town of Nagasaki and according to the furniture it seems it had its great times in the 80s. But it was very clean and a good value for the price.

"Excellent lunch for large group"

5
12/05/2018

As part of our Cruise Ship guided day in Nagasaki, we had lunch in the function room of this stylish hotel. A most enjoyable introduction to Japanese cuisine. A little taste of everything, most beautifully presented, and served by lovely waitresses. P.S. I loved the quirky umbrella locker. Thanks so much.

"Good value for HK$900 (US$115) per night"

4
25/04/2018

At this price, it's a pretty decent hotel. So take these further comments (especially the one dislike) with a pinch of salt: Likes: - The hotel is only five minutes taxi ride from Nagasaki train station. Weather permitting, it's almost walkable if you have luggage with wheels. - There are always taxis parked nearby which are ushered to the front entrance when you ask the doormen. - The rooms are decent sized and clean. - The pillows are firm. - The price. Dislikes: - The Decor. From the outside it looks really modern but inside it's decorated in that turn-of-the-century way with carpets, dark woods and marble. Think old school Ritz Carlton but not quite with the same finesse. The decor in the room itself is also little strange. There's a black leather arm chair and footrest that creaks as if it's going to fall apart and then an Ikea style white plastic LED light on the desk table. All in all, it's very good value for money and you would be hard pressed to get a better deal for this price bracket. There's also not a particularly large choice of hotels in Nagasaki so this may well be the most decent one. We stayed for two nights, visiting Battleship Island and the Atomic Bomb Museum during our stay.

"Not worth the money paid"

1
12/01/2018

Paid $220 AUD for a room for one night. The $100AUD room in Hiroshima was of the same quality and I gave that place a bad review as well. Was very disappointed. There are many hotels in Nagasaki which would probably be cheaper for the quality we paid for. Wish I knew before I booked. Beds and pillows were uncomfortable. Toilet was hard to sit on. Exterior is very deceiving and so are the photos.

"Clean & convinience"

4
31/12/2017

Good hotel with quite spacious room enough to add an extra bed. Clean and comfortable room but pillows bit hard for me. Staffs polite and helpful. 10 minutes to JR station for eating & shopping. Family mart convinience store around the corner.

"Friendly staff "

4
24/12/2017

All the staff there are very friendly , especially the front desk staff who have been helping us to check bus schedule and book tickets. Our room was on 14th floor so we got a good view, the room itself is very clean and spacious. Great location, only 5 min walk from the train station.

"decent hotel - but old and wierd"

3
18/12/2017

as with most Japanese old cities, hotels tend to be old and tired, but relatively decently maintained. We requested a family room, and its has one of the wierdest configuration: it is like 2 inter-connected standard rooms, with 2 beds in each room... but the wierd part is that the second room has no door access, no toilets (there is an empty space at where the toilet should be, but no sink/shower/wc)... somehow conjures feeling of a japanese horror movies

"Beautiful hotel"

4
23/11/2017

Beautiful and clean hotel. Maybe one of the best place in Nagasaki, comparing with the price/night. The restaurant it's on the top floor with a nice view of the city. Bathroom it's big with bathtub and shower. Decent hotel special if you do not spend to much time in the hotel.

"Great Hotel location (near 26 Martyrs/Train Station) and well priced for good accomodations..."

4
09/08/2017

Was here for Three nights recently as part of a group of friends visiting Nagasaki and Fukie Islands. This wonderful property is in great condition and well priced (US$120/night). Breakfast restaurant located on top level with nice view of City. But a little expensive at $24/person for the Buffet. The rooms are quiet and clean. Not as small as Tokyo/Osaka. Good luck and enjoy!

"Classy yet convenient hotel in Nagasaki, certainly deserves the star rating"

5
06/08/2017

We initially booked this hotel because of the brand name and it was one of only 3 or so 4-star hotels in Nagasaki. We were in for a pleasant surprise! From the moment we entered the lobby, the decor was very grand and classy and yet presented in an understated manner. The rooms were very comfy with a luxurious sofa and large square footage. We requested a room change because initially our room was a bit closer to the train station, and we wanted to change to one further from the change station. Well, Yui Tanaka was just great! She assisted us with the room change and accomodated our slow pace. She was super professional, nice, courteous, and I could not say more good things about her. Finally the top floor breakfast buffet has marvelous views that show you how beautiful Nagasaki is, from the quaint hillside neighborhoods to the vibrant port. Do stay here if you are ever in Nagasaki!

"World-class hotel for a reasonable price"

5
11/07/2017

This really is a grand hotel right when you walk in the lobby. Customer service was awesome. I had a question & I got a call back to my room with another person from the desk who was more knowledgeable with my question. They gave me a huge room with the views to match on the 6th floor with views of Nagasaki. We were blown away with the views in the breakfast room. The best part of it all, near the train station & near the city tram. Had a wonderful stay at this hotel.

"The Hotel Nagasaki BW Primier Collection"

5
11/06/2017

This is one of the best and excellent hotel in japan...the Manager and all staff of hotel are very kind and helpful especially the duty manager Ms.Kaori Ojima and Mr.Takuma Nagaura for helping and assist my husband during he stay in the hotel.thank you so much and God bless and more power.

"By far the best place to stay in Nagasaki!"

5
26/01/2017

We stayed here for four nights while this property was still the Best Western Premier Hotel Nagasaki and cannot praise it enough. The staff went far above and beyond call to help us and we hope very much to return one day for an even longer stay. The lobby is outstanding and is on a par with many four star properties ans is even superior to some.

"A large, modern quality 5 star hotel."

5
22/11/2016

Funny how the hotel has no signage out front, I had to ask 'is this the Best Western'. It's a first class establishment, large with great service and amenities. It's a little out of the way from the city's central action, nightlife and bars. But the trams make it easy to access these areas. It's two tram stops from the railway station. If you like large, modern fully equipped hotels then this will suit you. The trams in Nagasaki are the only way to get about, cheap, frequent and fun.

"Comfortable stay"

5
13/11/2016

I had not planned to spend this night in Nagasaki, and this hotel was above my usual price range. However, the dramatic appearance of a large sinkhole outside Hakata station meant that my intended hotel in Fukuoka was closed, and the alternatives were all full, so I headed to Nagasaki a day early. This hotel was a very welcome refuge at the end of a long travel day. My room was large, especially by Japanese standards, and had a very good view of northern Nagasaki (it was on the 14th floor). Perhaps it was showing some age, but nothing to worry about, and it was clean, well equipped, and comfortable. I had a very good dinner in the Japanese restaurant on the 5th floor (I was too tired to go out), and breakfast included omelets cooked to order and plenty of choices. People arriving by public transport should consider taking a taxi or bus to the hotel as taking the tram requires hauling your luggage up and down a lot of very steep steps. Otherwise, the location is convenient for northern Nagasaki, and the tram stop is right outside. The front desk staff spoke English. All the staff members I encountered were excellent. I usually prefer to use local hotels or hotel chains, but this is the second time a Best Western has come to my rescue, so I will consider staying at one again (and since it is a franchise operation the hotel may in fact be locally owned).

"Excellent modern chain hotel"

5
12/11/2016

Big reception area necessary for a large operation. Staff immensely helpful and smart. Excellent size room in first class condition. Big beds, nice bathroom and all usual facilities. I cannot fault it.Busy hotel, breakfast is a bit of a bunfight. Good place to stay.

"Clean , modern hotel"

4
28/09/2016

We stayed in this hotel for 3nights during a pilgrimage to Japan and we enjoyed our stay. We were a big group but the check in was such a breeze because everything was prepared already. The staff are efficient and accommodating. Our rooms were clean and spacious. We were assigned to a non smoking floor but unfortunately there was a lingering smell of cigarette smoke inside the room. The breakfast buffet is very good as well since there are a variety of choices. There is no nearby mall , but there is a Family mart attached to the hotel (back area from the hotel lobby) and across is a Lawson store. Water is potable in the rooms ;)

"Out of expectation! ????"

4
15/09/2016

Best Western Premier is around 8 mins from Nagasaki station. Their rooms are big with 2 double beds, and staff are nice and helpful. It's really out of my expectation that 12000 yen per night (on promotion) including breakfast for 2 persons. Breakfast on 15/F with great city view and variety of food including western & Japanese style, made a great start of our day.

"Everything ok except breakfast"

3
28/07/2016

Hotel looks good outside. Reception efficient and front desk staff polite. Room size ok. Toiletries were slightly under par and things in general looked a bit dated. Breakfast was disappointing. On the 15/F, superb view. Food variety not my taste. No fresh juice. Fruits not much. Corn soup has no corn!! You need to take your own cutlery. Felt more like a school canteen.

"Classy Hotel"

4
19/07/2016

Beautiful lobby and facilities. It's a good 15-20 minute walk from the Nagasaki Train Station. Not so good if the temperature is 90 degrees F and the humidity is high as it was in July. I used the tram, which is cheap and only 2 stops from the station. The downside is you have to haul your bag up and down about 40 steps to negotiate the overhead passage above the tramway to get to the hotel. I probably should have taken a taxi. Hotel provides free shuttle to rope way for nighttime view of the city. Room was spacious-king bed, 2 seat sofa, table and chairs as well as a desk. Large closet and bath larger than normal. Staff speak English and were very helpful. Daily tram pass is best way to get around to sites. Best restaurants and shopping nearby are near the train station. AMU building attached to station is filled with shops.

"Excellent visit - super service"

5
03/07/2016

This is a great hotel in the heart of the city. Service is excellent even by the usually wonderful Japanese standards. Rooms are large and breakfast is excellent. The price is also very good value (dont put it up!). Our every need was anticipated by the super staff.

"A very good hotel"

5
30/04/2016

The location is very good. Very nice big room and lovely bathroom with a lot of toiletries. Breakfast also great. Wifi free and included. The staff very friendly and helpsome. Bus outside when you re going to the airport

"Front office staff"

1
22/04/2016

The front desk lady Tamaki has some attitude problems, I felt when asked her some questions and checked out. Not only poor English but also lack of professionalism. She doesn't have smile and greeting until I said. I can understand the rude English but the rude attitude. It ruined my good holiday mood. She may have some bad experience with Korean or Chinese. However I believe that it is not unexceptionable as hospitality industry. Whoever stay the hotel, they pay for warm welcoming and professional staff. Hopefully she has some time off, think about herself and change the job.

"Easy access to public transport"

4
20/04/2016

I spent some days in Nagasaki, and what I really liked about this hotel was very much its location. Just stepping outside the hotel there is the bus stop which it is really handy as when you are ready to leave to the airport all you have to do is wait outside the hotel for the bus to arrive. Also the central train station is within walking distance, there is a mall called Coco walk and it is also very near the hotel.

"Fabulous hotel"

5
02/04/2016

This hotel is a 5-10 minute walk from Nagasaki station, located on a busy road with trams stopping right outside. The entrance and lobby are simply beautiful, and our room was amazing with a huge bedroom and separate room with seating area and a second tv, fridge and sofa bed; lovely big bathroom with an impressive array of toiletries! We were on a high floor so very quiet and great views of Nagasaki. Helpful staff, didn't have breakfast so can't comment on that. Would definitely recommend this hotel.

"A Western Relief"

5
11/03/2016

After weeks of staying in midrange Japanese hotels, that seem to compete on who can squeeze everything into as small a space as possible, it was nice to stay in a hotel with western size rooms. This hotel also boasts great views. The lobby is expansive and so are the rooms. The breakfast buffet is the best we have experienced in Japan with the Western options actually hot. The street cars stop right out the front which transport you to most points of interest.

"I preferred the crown plaza"

4
09/02/2016

This is quite a large hotel near the central railway station. Although some may prefer the central location the views are not great and it is on a bit of a side street. Facilities and decor are of a high standard and the price in winter was very reasonable. Staff were happy to speak a generally high standard of English which was fortunate as I cannot speak Japenese. If you have never visited Japan I recommend it highly. The whole country and its citizens are extremely tourist friendly.

"Bigger rooms"

4
04/01/2016

The hotel is located near a street car station so it is easy to go around. It is also quite near the train station so it is very accessible if you are coming from other cities. The rooms were bigger than the usual Japan hotels. A convenience store is also located near the hotel .

"Well located & comfortable"

4
03/12/2015

The Best Western is close to the main rail station and trams stop outside for the Peace Park, temple area and Dutch Slope. When we arrived there was a wedding service (with plenty of guests) being held in the lobby! It was a little odd walking through dragging our suitcases but no-one seemed to mind! Excellent views over the port and bay from both our bedroom and the breakfast room.

"Nagasaki top hotel"

5
25/11/2015

An absolutely great hotel in Nagasaki. Rooms are spacious and well serviced. Staff are very helpful and obliging. Amenities are excellent. I would recommend this to the traveller looking for a central location. Access to the CBD on tramcar located near the hotel.

"Lovely Stay"

4
20/11/2015

This was a large room by comparison to many of the hotels we stayed in throughout Japan. Easy to find, 10 minute walk from the station, and with a tram car stop out the front it was easy to get to the sights. We experienced the edge of a small earthquake here and the staff were quick to reassure us.

"Comfortable hotel, the staff is helpful"

5
17/11/2015

I choose this hotel due to its attractive price. To my surprise, the room is quite comfortable and spacious. I can say it is value for money. The parking fee is one-off, you can go in and out of the hotel with unlimited times. This night I drove uphill to have a look of the night view of the Nagasaki city. It is very nice. Staff of the hotel is very helpful. As I would like to re-schedule my trip so as to take more pictures of the sakura, they help me to phone to different Ryokans to re-book my rooms. Thanks should be given to them!

"You have to pay for ice!!!"

2
19/10/2015

stayed here for 2 nights with 3 adults in a room. Double beds were not big enough for 2 adults so a put up bed was given which was not great. Beds are a little hard and rooms look very dated!! The breakfast is below average but what really got me was that if you wanted ice for your room the hotel would charge you. They did recommend that you buy it from the local shop next door which was cheaper but really- pay for frozen water!!!!! I would not recommend this hotel

"Impressions of a brief overnight stop"

4
19/09/2015

We arrived in the evening by train. The hotel is a short distance from the station but we had a heavy suitcase so took a taxi. First impressions were good. A splendid foyer and helpful staff. Our room was on the 12th floor, very small but adequate for our one night's stay. Compared with other hotels on our two week tour of Japan it was rather dated but clean with neutral decor. A place for passing through I think. We had an evening buffet meal in the restaurant on top floor. The view was incredible. This made up for a disappointing meal in a rather shabby environment.

"Good Hotel near the train station"

4
07/08/2015

This is a good hotel near the JR Nagasaki train station. It's a 10 minutes walk or a two tram stops from the station (but to get the tram you need to climb a very steep flight of stairs, four times. Be careful if you have heavy luggage). It's a western hotel, with large rooms (for Japan standards) and all the amenities. The room are a little “old style”, I would say that everything is from the eighties, but it was very clean and everything was working. A few tram stops north you'll find the atomic bomb site. A few tram stops south you'll find the town center. Great place!

"Fantastic surprise -a Best Western with real character!"

5
31/07/2015

The Best Western Premier Hotel has all of the comfort and essential features that one would expect from a Best Western, but it is so much better than any BW hotel that we have stayed at in Britain or the U.S. In recent years!! This is a hotel with real style. The lobby is so huge and grand that we had to double check our online booking to make sure that I had calculated the price correctly! The rooms are basically western in style and size, but there are Japanese influences throughout this hotel. The bath was deep but shorter than any standard western bath, but the shower pressure was excellent. The toilet was a standard Japanese western style shower/bidet toilet- something more than would be expected in most western hotels. Green tea is available in the rooms, as well as coffee and other teas. Toiletries are supplied Japanese style - large bottles of shower gel, shampoo and conditioner, and an assortment of useful items such as razors, hairbrushes, toothbrushes, cotton pads, etc. The hotel is spotlessly clean and the service is faultless. The Japanese restaurant is beautifully decorated and served delicious food. We had a very enjoyable dinner, for a reasonable price and with the comfort of being very near our room (useful at the time as one of us was not very well). The hotel even has a door that goes through into the Family Mart convenience store next door to the reception and ground floor cafe/patisserie. We had a very comfortable two night stay here and found it conveniently located for exploring Nagasaki. There is a streetcar stop right by the hotel which will take you to most of the main tourist sites, but the hotel is also only a short walk from Nagasaki station if you are exploring further afield. We walked with our luggage from the station to the hotel when we arrived but took a very cheap, quick taxi ride to the station when we left since we were both feeling a little under the weather by then. We really enjoyed our stay here in Nagasaki and would definitely stay here again if we were to return!

"Without exception this is the best and only really western hotel in Nagasaki"

5
21/07/2015

We made a first visit to Nagasaki in 2014 and stayed there for four nights October 18-21 and have nothing but praise for this property, it's lobby and front desk staff in particular. We had prearranged our stay several months in advance and buffet breakfast was included in the package. Rooms are large, clean and bright. Nagasaki Station is a very short 560yen taxi ride (or a ten minute stroll) from the hotel. Location wise most of Nagasaki's places of interest are spread out over the city but are easily accessible by taxi or tram. This was our third visit to Japan but first time in Nagasaki. We thoroughly recommend this hotel and advise a stay of (at least) three nights to make the journey worthwhile. We plan to return and stay a week next time! Before signing off we must compliment the young lady who greeted us upon arrival and went above and beyond the call of duty to help my wife care for an injured foot which had occurred en route from Hiroshima.

"I recommend here to western tourists who want to stay in same condition of western style."

3
06/06/2015

I stayed here for biz trip. Considering my previous experience, I recommend here when you would like to stay in Nagasaki especially western tourist if you want same condition the western hotel. Rooms seem to be wide compared with Japanese normal hotels, same as other Best Western hotels probably . Also you can see TV channel of KBS, CCTV and CNN. The location is very convenient because here is located in the central of Nagasaki and there is very close to Takaramachi train and bus stop so you will be able to go to every spot in Nagasaki easily. However, the fee seems to be expensive compared with japanese normal hotels, probably even minimum fee seems over 10,000 yen. Have a good trip in Nagasaki !