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Best Western Hotel Bryson Inn, Mount Airy

4.5/5  - basé sur 719 notations.
125 Plaza Ln, 27030-9798, Mount Airy, United States - See map
Best Western Bryson Inn - Exterior The Best Western Bryson Inn is ideally located in the center of Mount Airy. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Bryson Inn! As the only hotel off of I-77 Exit 100, our Mount Airy hotel is truly unique and embraces genuine southern hospitality. Hotels near North Carolina Blue Ridge Parkway are known for a location amidst the beauty of the region, and our Mount Airy hotel staff is committed to making your stay special. Pilot Mountain State Park is minutes away from the Best Western Bryson Inn and is a haven for bikers, mountain bikers and outdoor enthusiasts. Mayberry is the birthplace of Andy Griffith and our Mayberry hotel is a favorite destination for guests looking to tap into a little television nostalgia. From the Mayberry Days Festival to the endless outdoor adventure options, guests at our Mount Airy hotel have no shortage of things to do and see. NASCAR® races nearby are just what many guests need for an adrenaline fix, and the Hillsville Flea Market & Gun Show brings in travelers from around the country. Whether you’re here for boating, hunting, fishing or antiquing, let our friendly staff recommend must-see attractions, diners and local shopping options. Mayberry is another name for Mount Airy and the quaint charm that made the city famous remains today. The Autumn Leaves Festival is a real stunner, and photographers come from around the country to capture a glimpse of fall in action. Our Mount Airy hotel is family-friendly, and many vacationers choose to stay with us because of the great value, spacious rooms and great service. Mayberry hotels can’t compete with our amenities. Enjoy luxury bedding, quiet accommodations and being surrounded by the best of Mother Nature at our Mount Airy hotel. In Mayberry, every day is fantastic, and that's exactly what you'll discover while staying with us. Small town charm and friendly neighbors make your stay memorable. Reserve your next stay at the Best Western Bryson Inn for a once in a lifetime experience in Mayberry!

Best Western

Hotel Bryson Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 719 guest reviews
NOTE ISSUED
Excellent
416
Very Good
226
Average
56
Poor
9
Terrible
12
REFER TO NOTICE
Business Business
35
Couples Couples
256
Family Family
315
Friends getaway Friends getaway
39
Solo travel Solo travel
43
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Mt Airy, NC Trip"

5
13/11/2018

What a great place to stay! My wife and I decided to take a 2 day vacation to celebrate my birthday and we were not disappointed!! The staff were friendly, the rooms were clean and comfortable, and you are only 8 miles away from downtown Mt Airy, home of Andy Griffith and the inspiration for Mayberry. There are plenty of things to see and do in downtown Mt Airy; shops, little restaurants, Andy Griffith Museum, etc. If you like the Civil War, the birth place of General J.E.B. Stuart is only 6 miles away from downtown in Laurel Hill, VA. What GREAT little get away!! I would do this again,

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay.

"Best Western"

5
30/10/2018

First visit to Mt. Airy NC and had a wonderful experience at the Bryson BW. Friendly helpful staff. Clean and comfortable rooms. Easy parking and access to highways Restaurants and surrounding town. Highly recommend this BW.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed you stay. We hope to see you again!

"just terrific"

5
23/10/2018

Easy on and off highway, wonderfully attentive staff, good coffee, great beds and pillows, attractive and comfortable. We had two rooms and both were bright and clean. The parking lot is ample and well lit. The grassy field is a perk for the kids to run around and play ball in.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
I am so glad you enjoyed your stay. We hope to see you again if you are ever in the area.

"Adequate"

3
23/10/2018

There isn't much to chose from in this area so we stayed here because of the positive reviews. The staff were friendly and helpful and the cost was fair. I stayed in a King Suite and the bedding was very clean and the breakfast was average. Room for improvement was that the couch had a rip in the arm and the carpet had a square cut up in the bathroom area, probably for maintenance. Seemed clean and safe.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Yes it is clean and safe, we work hard to make sure you have a very clean room. I am glad you enjoyed your stay with us.

"Surprisingly good, actually"

4
23/10/2018

After calling the motel and corporate to request a King room and being told that I "specified" a double room on "Expedia" I was all set to have a miserable time at this "hotel." I was wrong! I didn't even use Expedia, though. I used Hotwire. And Hotwire says it doesn't specify the kind of room, only that it must sleep the number of people specified. For room-type requests, Hotwire suggests calling the property, and for the past 15 years or so, that's always worked nicely. But the trend seems to be to treat those who wisely use a third-party vendor for travel as third class citizens. That said, we arrived and checked in. The property is more of an older motel than a hotel, but upon opening the door, and despite the two beds, the room was up-to-date and quite clean. The linens were crisp and clean. The bed was exceptionally comfortable, and everything was in working order. The shower did sound like a lawnmower, but it got the job done. Breakfast was not as impressive. The orange "juice" was so watered down you would think you were drinking the orange-infused water in the lobby of a fancier hotel instead of actual orange juice. The coffee was similarly weak and flavorless. The food options were nearly all carbs. In fact, they had biscuits and pepper gravy--not even left-over bits of sausage. If you looked hard enough, there were hard boiled eggs in the little fridge with the milk, yogurt, etc. They did have a waffle machine, but the "butter" was, once again, not the real thing. The most genuine item on the continental breakfast counter was a tip jar!!!! If you can put up with the scornful attitude toward folks who do not book directly with this hotel, you'll likely have a delightful stay--if you avoid breakfast.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Well I am glad you got a good nights rest!. As for the tip jar in the breakfast room, you do not even have to pay attention to that, that is for any individual that feels that want to leave a little more. The reason we say you booked through Expedia, is that Hotwire has been bought by Expedia and that is how it comes through on our system, and by all means we do not treat you any different than we would if you had booked thru Best Western or just simply walked in. We love all of our guest just the same.

"One of the best in this price range."

5
17/10/2018

Friendly staff, very clean and well furnished with all the necessities Beds very comfortable, no issue with lights from truck stop next door. Did not eat breakfast except had coffee which was very week.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks, We hope to see you again.

"Great Stay"

5
16/10/2018

We traveled to Mt. Airy for an anual family gathering and a visit to the Harvest of Leaves Festival. The hotel was very conveniently located right off of I-77. The staff was very courteous and helpful. The rooms were exceptionally clean and comfortable.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, we hope to see you again.

"Great for overnight "

5
09/10/2018

The room was clean, bed was so comfortable and breakfast was very good. All staff were friendly and helpful. Great rate through Best Western websites It was a small king suite, but it looked like someone stole the couch. This wasn't a problem for us on this trip , but was odd?

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review, I am glad you enjoyed your stay.

"Very Nice Overnight Stop"

4
23/09/2018

We made an overnight stop traveling through NC. Check-in was quick and easy by a very courteous and professional young lady. Room was very clean and in very good condition. Location was right off I-77.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"Very clean"

5
14/09/2018

This hotel is very clean, and everyone is super nice. The bathroom is small, but the room smelled clean and fresh. The breakfast was just basic, but it did the job. They let us check in early because of the hurricane. We were on vacation and on way home from displacement because of hurricane.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay, and I hope you get home safely.

"Family Owned, Maintaining Best Western Standards, Very Friendly and Helpful!"

5
07/09/2018

This was a road trip stop for me while driving the Blue Ridge Parkway. This particular BW motel has the rooms that you can drive right up to which is very useful for unloading/draining coolers, etc. The front desk could not have been more helpful and also directed me to the truck stop diner just down the ramp where I had a very nice dinner. Breakfast was just fine and included hot make-you-own waffles. Great coffee. I was also able to use the ice machine to refill my cooler for the next day's voyage. No complaints. I generally like these smaller BW operations that have a more personal feel to them. Great job! David W. Saunders, BW Gold Member

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"Great choice! "

5
17/08/2018

This place is super clean and the staff are very pleasant. The pool is great. The breakfast is great. The water pressure in the shower is good. The bed is SO comfy. The only things I would change are add a hot tub, a microwave, and an exhaust fan for the bathroom. Also, if you have AT&T there's no service at the hotel, but there is WiFi.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"Bad visit"

2
14/08/2018

Had rented two rooms. Both on second floor, which made it difficult for my guest. Total confusion with key cards. Made several trips down to the check-in, which was the most remote in the complex. Finally got some one to go to the rooms and gain access for us. One good thing was their retrieving a book that was left behind by my guest.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
I am very sorry you had issues, we try out best to make you happy on your stay with us. We hope to see you again. Next time request downstairs rooms if available.

"Very Nice Hotel"

4
08/08/2018

This was a very nice Hotel. We stayed here on a visit to "Mayberry" and it was in very close proximity. It was kept clean and the staff was very pleasant. The breakfast buffet was simple but filling. We were fortunate enough to be on the ground floor and backed right up to the outside door, which was wonderful.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review, I am happy you enjoyed your stay. We hope to see you again soon.

"Highly recommend"

5
07/08/2018

Nice quiet cozy location. Really enjoy the outside entrances. Just pull up to the door and unload your luggage.The hotel rooms are a little smaller than normal but nicely updated and very clean and comfortable. Right off the interstate but nestled up a hill and very private. Would definitely stay again!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"Great hotel. Clean. Super friendly staff. The lady in the breakfast area was so nice."

5
01/08/2018

Great hotel. Super clean. The lady in the breakfast room was so nice. Southern hospitality at its finest. Great location for visiting Mount Airy (Mayberry). I would highly recommend this hotel. Would definitely stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. We can't wait for your return.

"Great place for Zzzzzzzs"

4
29/07/2018

Stayed here on a late night trip with no reservation and was pleased! The front desk staff was friendly and helpful and Ashley got us booked and checked in quickly. We had a large room with a king bed for a good rate. This is a motel style hotel and is clean and well maintained. Coffee is available and fresh in the morning along with a free continental breakfast. I would surely stay here again and the only reason I'm not giving 5 stars is because there was a slightly unfresh smell in the room but it was not terrible.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review. I am glad you enjoyed your stay. I hope to see you again.

"Very Nice Motel"

5
26/07/2018

My Mother and I were traveling to visit family next to the coast of North Carolina. We broke up the trip by staying at this Motel. I have nothing negative to report. We were told about a nearby restaurant that if we showed our room key we received 10% off the bill. The food was good.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much.

"Good ??"

5
26/07/2018

Friendly staff, clean rooms. Very nice outdoor pool. Good location and had no problems or complaints.l would definitely recommend this facility to anyone. I have stayed at many Best Western motels and have never been disappointed. Great stay.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you in the future.

"Mountain visit"

5
14/07/2018

We visited the hotel on our way to visit family. The hotel is very clean with easy access to the highway. The outside pool was clean and well cared for. The staff was friendly and helpful. The breakfast area was also very clean with several options including small fruit packs, although fresh fruit would be nice.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay and we hope to see you again if you are in the area. As fro the fruit we should have had apples and bananas along with the fruit cups.

"Would stay again"

4
04/07/2018

This hotel is directly beside a huge truck stop so there was definitely noise from that. The beds were supposed to be queen but I'm pretty sure they were full (or had been put in the dryer and shrunk considerably). The breakfast area was TINY although it had a good selection (not hot breakfast) with a very nice lady working it. The room seemed clean and the pool was very nice. Small complaints but overall a good location if you're visiting Mt Airy and a good value.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review.

"couples vacation"

5
19/06/2018

good location right off highway short distance from restaurants and shopping and downtown mt airy I recommend 13 bones restaurant we went there for dinner food and service was excellent prices reasonable and you won't leave here hungry

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay. We hope to see you again.

"Great Stay!"

5
29/05/2018

Staff was very helpful and accommodating. Room was clean and everything was very nice. I would stay here again. We were on our way back from Florida to Pittsburgh. Location was very convenient. Breakfast was enjoyable.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
THank you so much, I am glad you enjoyed your stay.

"Very Nice Motel"

5
27/05/2018

We stayed at the Bryson Inn overnight on our way to Hilton Head. The motel was clean, quiet, and comfortable and the staff was friendly. The complimentary breakfast was good, my wife especially enjoyed the fresh-made waffles.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed, thanks for the review.

"Super clean and comfortable hotel near highway"

5
25/05/2018

We needed a hotel room for 1 night along our route and this property completely fit the bill. It was extremely clean and comfortable. We could tell the property was upgraded fairly recently. Note that this property does not have an elevator or fitness center, if those amenities are important to you. In this case, they were not important to us. The staff was extremely helpful and friendly during our brief stay. We enjoyed our stay so much, that we plan to stop in at this property again when we are traveling along that route. Great Job Best Western Bryson Inn Staff!!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"Quiet, Restful Stay"

5
22/05/2018

Very nice hotel convenient to Mt. Airy without being in city. Room was very nice and quiet. Could not hear other visitors or outside surroundings when in room. Handicap accommodation was roomy, shower easily accessible, with very comfortable bed. Continental breakfast was good; attendant was attentive to needs and keeping items stocked. Front desk staff was professional, personable and very helpful.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"Second stay, will be back"

5
18/05/2018

Excellent stay, right from the start. We arrived earlier than expected but as our room had already been cleaned we were provided the key. We relaxed by the pool for the remainder of the afternoon. We enjoyed a quiet evening---the hotel is distant from city traffic. I was concerned about how far we would need to travel to a restaurant - we found the "Copper Kettle" to be a unique option just across the street with a large menu and excellent prices. The hotel décor does look a little dated but the pros - location, cleanliness and price-outweigh other concerns.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"FANTASKIC STAY"

5
18/05/2018

a truly wonderful place desk people was friendly and helpful,,the room was nice and clean and quite and the BED WAS A DELIGHT,,AND THE POOL WAS CLEAN,AND WARM and sooo relaxing its,,just off hy77 with 2 gas stations across the road (and a truck stop but no noise )and then found it was an Andy Griffin town (Mayberry ) hotel is a little out of town but not much but it was Sunday so not much opened till one pm and we needed to be on the road so if you go try make it a different day ,,I cant praise this hotel and its staff enough ,,thank you for a brillant one night stay

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much for the review, I am glad you enjoyed your stay.

"good nights sleep"

4
17/05/2018

Provided a comfortable and restful atmosphere for a good night's sleep. Minor complaint about the breakfast area -- too small. Seemed crowded with only three couples. Quality was good. Staff was friendly and courteous.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks.

"Great clean hotel, convenient location"

5
14/05/2018

This was just right for an overnight to break up a long drive. Sometimes it can set the mood for the first few days of a vacation if its a bad experience. This was a perfect place and we had a great experience with helpful staff, nice clean rooms, great breakfast and on our way with no issues. We stayed here because of other good reviews and would concur with them.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the great review. We try very hard to make each guest happy. I am glad you enjoyed your stay.

"Excellent Stay!"

5
14/05/2018

In town to do the Andy Griffith thang, we stayed here overnight and were very pleased with the cleanliness, size of room, amenities of the WBBI. Beds were comfortable, shower was hot and great water pressure, parking good, ice machine fine but a little tricky to use, grounds kept to an attractive level. Convenient to downtown, just not super close. We thought the motel must be new it was so clean. But it's been there 30 years. Did not take advantage of the pool. Breakfast was okay, hard boiled eggs, no breakfast meats or hot food except a waffle machine and toaster. Greek yogurt with toppings if you wanted to add them. Fresh fruit. The value was excellent and I would definitely stay there again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Great! I am glad you enjoyed! We hope to see you again if you are ever in the area.

"Check-out woman was HORRIBLE"

2
08/05/2018

Falsely accused of stealing 2 pillows, and she still tried to charge us. We come back to let her check our car, and we even told her to check the cameras she is the reason why we will not be going back

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am very sorry that you feel this way. Hope you have a good day.

"good, clean motel"

4
05/05/2018

This is a nice motel that is just off interstate 77. it is convenient to the highway. There is a truck stop/restaurant next door but it is still quiet in the rooms.The property and rooms are clean and well cared for. The staff is helpful and friendly . This was our second time staying here on our way to Florida,and we will probably be back again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay. We hope to see you again. Thank you!

"Great value! Clean and comfortable"

5
03/05/2018

I was pleased with the freshness and cleanliness if the room and bathroom. We rnjoyed the restaurant nearby after a long days druve. Great sleep in a comfortable bed! Price was excellent and location is good for an early start across the mountains

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"The best of the old and the new"

5
28/04/2018

This Best Western has the old style design that allows you to back your car up to the door of your room. This is so much more convenient than having to get and roll a luggage cart into an elevator and down a long corridor. The king room we stayed in had a great handicapped accessible, walk-in shower, microwave and fridge with a freezer compartment for your cooler blue ice. The bed had a comfortable firm mattress. Although the motel is right off the highway, we did no hear any traffic noise. With friendly staff and an above average breakfast, this is a great place to stay.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank yo so much, I am glad you enjoyed your stay. We hope to see you in the future.

"Amazing Value"

5
22/04/2018

Incredibly clean, well appointed rooms, comfortable beds, and well attended breakfast area with great selection! The only downside was our room did not have a refrigerator. Traveling with kids makes that more of a necessity, but we made due. And considering all the other factors (seriously, the room was so clean!), that was easy to get past. The staff were all very friendly and it's obvious they take pride in providing great accommodations.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, and I am working on getting all rooms refrigerators. So please do stop in again.

"Golf Trip"

5
20/04/2018

Our group has stayed here for the last few years and were happy from the first time and now we don't look anywhere else. Great place , friendly staff, good variety for breakfast. Clean. No issues. Thank You

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we are glad you keep coming back. See you again next time.

"Cannot fault it! "

5
17/04/2018

We stayed here as we were passing through and needed a bed for the night. The room was clean, contemporary, and the bed was so comfortable! It had a fridge and microwave (we didn't use it but good to know!) The breakfast has make your own waffles, pastries, yoghurt, cereals...really great! The other hotels cost almost twice as much and I really don't know how they can beat this place. Fantastic value for money!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for your review, I am glad you enjoyed your stay. We hope to you again.

"Great Stop Along the Interstate"

5
16/04/2018

We have stayed at this property twice on trips along the interstate. The rooms are always very clean and the beds are great for a good nights sleep. TVs and WIFI are adequate. Bathrooms are small but very clean. The breakfast served in the common area is as expected for this type of facility and is well stocked and attended by one or more staff members. Note that there are not indoor halls so you do need to walk outside to get to the office and breakfast area. All of the staff were very friendly and helpful. This is a good place to stay for an overnight and a good bargain. We would definitely stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review,I am glad you enjoyed your stay and we hope to see you in the future.

"Nice, clean and quiet."

5
07/04/2018

I spent one night at this hotel in Mid March 2018. My room was clean and quiet. The staff was friendly and the motel was convenient to the highway. Avoid the truck stop food near the hotel. Take the short drive into Mt Airy to eat.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay. We hope to see you in the future.

"Vacation stop"

4
04/04/2018

We chose this property because of its proximity to the interstate and its reviews. It did not disappoint. We enjoyed the food and service at the restaurant next door. We had dinner only the day of arrival and since we were on the road early the next morning did not try their breakfast. Would definitely stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. We hope to see you in the future.

"Great motel, Great staff, Great breakfast."

5
03/04/2018

Great motel with wonderful Breakfast! Staff is so friendly and attentive. Loved the blueberry waffles and the caramel mochiatta coffee creamer. They even had Rediwhip whipped cream for the waffles is you wanted.Room was very clean. Will stay here again and will tell orhers.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"Always Clean, Safe and Comfortable"

4
03/04/2018

A convenient stopping point for us as we travel to Savannah. It has always been a friendly, clean and comfortable place to stop. Though cell service is not real good because of the location in the region, which for us isn't a big deal for what you get at a great value. Will definitely be back on our next trip south.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad that you enjoyed your stay.

"Best Western Bryson Inn"

5
03/04/2018

Very nice and clean rooms. Beds were comfortable. Friendly staff, they answered any questions we had about visiting places and sites to see. It is a nice location, right off the interstate and easy drive into Mayberry.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for your review. I am glad you enjoyed your stay.

"A good stay"

4
02/04/2018

We stayed just one night while traveling to Hilton Head Island. The front desk staff was very nice and check-in efficient. Our room was basic but very clean. The beds were very comfortable. Breakfast in the morning was the standard items with plenty of choices. I thought it was a great value and wouldn't hesitate to stay there again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"A Haven In The Snowstorm"

5
28/03/2018

Found ourselves having to get off the highway quickly due to driving into a sudden snowstorm. Even though there was a "No Vacancy" sign on the door, we decided to ask if they could recommend another hotel in the area. The desk clerk was on the phone with another employee who had a room in hold but was not going to be able to get there...his room was now ours!! The next morning, as we continued North, and saw the snow accumulation, we knew how lucky we were to get off the highway when we did and that our guardian angel guided us to this BW. We will now make this our go-to stopover between our NJ/FL trips. Could not ask for a cleaner/comfier room nor a more hospitable staff. Thank you so much for saving us on a very treacherous trip North.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much for the review. I am glad we were able to accommodate you.

"Wonderful Stay!"

5
27/03/2018

We found ourselves in the area to check out some family built teardrop campers and simply needed a clean and well appointed room for the night. Very pleased with the overall value. We'll be back again

"Great place to stay"

5
24/03/2018

The staff was wonderful, they were helpful when I called in during a snow storm. The rooms were very clean!! The price was very reasonable, even through there was a bad storm. The AM breakfast was very tasty. I would stay again. This is also the town that inspired the Andy Griffin show - very cool!!!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you and I am glad you enjoyed your stay.

"Fantastically Clean Hotel"

5
23/03/2018

After traveling 5,200 miles, from the Front Desk personnel to the housekeeping, this was THE BEST hotel we stayed in. Christy, at the Front Desk, was very helpful with all the local highlights as well as being very personable and professional. Our room was actually immaculate, and I do not say that lightly. Nothing was out of place or lacking. Everything was sparkling clean. The morning breakfast was well attended to and several choices were available. All the tables were clean as well as the counters with the food. The only issue was the ironing board in our room. The legs were broken, however, I doubt very many people even look at the ironing board. I would HIGHLY recommend this hotel to anyone!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you and I am glad you enjoyed your stay.

"Truly a Hidden Gem!"

5
20/03/2018

We stayed one night on our return from Florida. The Best Western Bryson Inn is the best value we have ever experienced with a Best Western! Excellent price (which was even better with the Rewards program) , super friendly staff and room was spotless and comfortable. We weren't sure what to expect being right next to a truck stop but had absolutely no issues. Breakfast was included which made an even better value. Would definitely stay again if ever traveling this way and would recommend to anyone else who might be.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, We are glad you enjoyed your stay. We try hard!

"A good stay on a road trip"

4
19/03/2018

Stayed here on our way home from Florida. It's clean, with good water pressure. The shampoo and body wash in the shower are nice touches. Channel selection is good. My only complaint is the walls are a bit thin, and the housekeepers vacuuming at 7:30am was not a pleasant thing to wake up to. For the price, the place is excellent, also it's conveniently close to the highway, and about a 10 minute drive to "downtown" Mount Airy, which has many food options. Would stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay, We hope to see you again.

"Nice and clean"

5
17/03/2018

One of the better rooms we have stayed in for anywhere near the money. Quick check-in, clean, comfy, large and for the most part quiet. We got one of the king rooms, had a small microwave and fridge. There was a good size tv, desk and a couple of chairs to kick back in. The location is very easy to access and is just a short ride to the downtown attractions. Not much more to say, the stay was great.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am so glad you enjoyed your stay and we look forward to seeing you again in the future.

"Great Little Gem of an Inn."

5
14/03/2018

After a poor experience at another Mount Airy Hotel, we called the Best Western Bryson Inn at 9 pm on 9-Mar-18 to ask if they had any rooms. We were greeted with a genuine welcoming front desk staff member who accommodated us right away. The rooms are fairly spacious and very clean. This was a great experience for us and I will definitely choose this little gem again when passing through North Carolina. The rates were great and again I will say the Inn is very clean! Breakfast was great and even had freshly cooked waffles. Lots of fruit and other breakfast food. Highly recommend this Inn. It is right off I-77 and about 10 minutes from Mount Airy town but we didn't mind at all. We couldn't hear the highway and had no problem driving into Mount Airy in the morning.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, we are glad you found us. Yes we are right off the highway but once you are in the room, it is quiet and comfortable. We hope to see you again in the future.

"Friendly, Good Value"

4
10/03/2018

These are excellent accommodations for a short stay. The rooms are clean and comfortable. Everything worked (hairdryer, TV) The staff was friendly. The continental breakfast was more than adequate and there is a 24-hour restaurant nearby that has surprisingly good food (try the meatloaf or turkey dinner).

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay.

"Excellent Stay"

5
09/03/2018

Stopped here one night while on a trip and was very impressed. This has got to be one of the cleanest hotels I've ever been in. The staff was very friendly and breakfast was great. I'm not for sure why this isn't a BW Plus because it was better than most of them I've stayed in. Keep up the great work. If I'm ever in the area again will for sure stop by.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. We try very hard to make you feel welcome when you stay here at the Bryson Inn. We hope to see you again.

"Very nice"

5
02/03/2018

The staff is friendly and helpful. The rooms are very clean , bright and fresh smelling. The beds are comfortable . Clean bathroom. Will definitely stay here again. Nice tv and amenities. Nice size room too.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay.

"Clean, Quiet, Good value, but"

3
01/03/2018

Called here at last minute (about 9:30 pm) and they had plenty of rooms. Room was very clean and TV was great. I was impressed until I tried to use cell phone. I was on a mission delivering a handicap/medical van and people needed to keep track of me. There is no cell service in the motel because of the geographical location at the bottom of the mountain. I was too tired to go back to the top of the mountain to make a call. Otherwise, I would have rated it better. If you don't need cell service, great place.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am very sorry about your cell service, I am glad you enjoyed your stay otherwise.

"Clean and updated"

5
25/02/2018

A great value for a budget motel! Convenient to the highway but not noisy. Our room was recently renovated and extremely clean- I was pleasantly surprised, but the reviews were correct. Our double queen had a refrigerator and ironing board with iron too. Very comfortable bed. We had the usual continental breakfast ( but no fruit) except you could make your own hot waffles that were pretty tasty. Coffee not bad either. Overall a great travel stay, and easy to recommend to others. Love the speedy checkout too.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review, I am glad you enjoyed your stay. We do offer a selection of fruits, they are over the cereal and milk, and yes we are just of the highway but it is very quite once you get in your room. Stop in again if the area.

"Pleasantly surprised "

4
22/02/2018

We phoned at the last minute and stopped while on a road trip. The staff was very courteous and efficient and the room was clean and comfortable. It was exactly what we were looking for. We were up and gone very early so we missed out on breakfast but we're told it was free. Excellent value.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay. We hope that if the area again, we will see you.

"get away"

5
05/02/2018

My husband needed a little get away after working8 workingworking8 straight and we hadn't had a vacation since before our 10 week old was born. This hotel was within 30 mins from home but far enough away that we could relax with the baby with us.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, Hope to see you again.

"Quiet"

4
21/01/2018

Was a very nice place. Room was clean, you could tell it was very well kept up. Even with the truck stop next door it was quiet, 10% discount at the restaurant at the truck stop at the bottom of the hill. Granted not high-end but our needs were met. If in the area I would go back.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you

"Good experience and the price was right"

4
09/01/2018

Pleasant staff. Very clean and well-maintained, with a nice decor - except the lighting in the room, which was a disturbing stark white. Pretty extensive complimentary breakfast offered. The price was right, I'd visit again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad to here that you will return. We take our customer service serious.

"Very nice stay"

4
09/01/2018

The staff was very nice to me. Great place to stay and have some rest. The room was nice and clean. The breakfast has everything you need to star the day. The mattress was a bit firm, but some people loves that.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay. We hope to see you again in the future.

"Very Happy!!"

5
03/01/2018

The room was very nice, clean, and comfortable. We had a very late arrival(3 am) and it wasn't a problem. I made an error on the date when booking through Price line and the night clerk was able to accommodate me. I have always liked Best Western and this was definitely a good experience.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad we were able to work with you on the reservation. We hope to see you again.

"Awesome"

5
03/01/2018

This facility is top notch! Great customer service. The facility is clean and well maintained. I stay here anytime I am in the area. The management /owners take great pride in the property. Will be back again and again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am so glad you enjoyed your stay, we try very hard to make your stay a comfortable and enjoyable one. We can't wait til we see you in the future.

"Great Value"

4
02/01/2018

Stopped here, twice, while traveling for the Holidays. Very pleasant staff and decent breakfast. Will definitely return! The room was clean and the beds were comfortable. Location was good to downtown Mt. Airy.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review, I am glad you enjoyed your stay. We hope to see you again soon.

"Outstanding Value!!!"

5
01/01/2018

Booked this hotel last minute on New Years Eve, while traveling. No time to read reviews first. Check in was a breeze and the girl behind the counter was very nice. I asked for an extra blanket and was given one right away. Our room was exceptionally clean, the beds and the pillows were comfy. I could not get over the price!!! We had been paying more than twice that much at other name brand hotels, who could not compare to valve and cleanliness of this hotel. We usually stop in Statesville, NC not anymore. This is now our go to place, when traveling from Ohio to Florida and back. They have free WiFi and give you the code without having to ask for it. They do have a hot breakfast, but we were on the road before it was ready. 6:00am I believe is when it's ready. There is a large truck stop next door for gas etc. Easy in and out off the highway.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much!!! Yes, we are right off the interstate but there is no noise to be bothered with. We try very hard to make sure you feel comfortable from the time you walk through the door.

"ALWAYS A GOOD STAY"

5
30/12/2017

We find this inn to be a very clean and pleasant stay. Also a very good value. We stay here often and are nevery disappointed. Always enjoy strolling the streets of Mayberry RFD which is a short drive away.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
We are glad to have you stay with us. I am so happy you enjoyed your stay.

"Great Clean Comfortable Hotel"

5
24/12/2017

I would put this hotel against a Marriott any day! We went to lovely Mt Airy and also to climb Hanging Rock. We had a lovely room - the king-sized bed was very comfortable, the shower head was great, there was free parking and the had s complimentary breakfast! Less than $80.00 a night.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, we try very hard to make our guest feel comfortable. I hope to see you again.

"Nice Place"

5
24/12/2017

The room was very clean and the beds were comfortable. There is exterior access to rooms only but I still felt safe. Staff was very pleasant and accommodating. Overall, excellent value for the price. Definitely recommend.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks

"STEVE from Rochester"

5
24/12/2017

Very pleased and will be back. We traveled 10 hours and were pleasantly surprised by this oasis.We have decided this will be our stopping point on way to Charleston in future .The staff and comfort level was very high

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay!!!

"Unexpected"

5
21/12/2017

We stayed at this hotel while traveling to WV, I must say I was pleasantly surprised. The rooms were very clean and the Breakfast was far more then we expected. We will definitely be staying here again in the future. I would highly recommend this hotel.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am so glad you enjoyed your stay. We can't wait to see you again in the future.

"best western close to mt airy"

4
19/12/2017

Very cordial staff--room was clean and smoke free. Easy access off of interstate 74. Located a few miles from the town of Mt Airy. Free breakfast was the usual fare of cereal, waffles,yogurt, juice, coffee, fruit, bagels, etc.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay. We hope to see you in the future. Have a Merry Christmas.

"Clean and friendly"

4
18/12/2017

Room was very clean and comfortable. Standard breakfast fare. Waffles and cereal, etc. Staff were friendly. Found out this is Andy Griffith's home town. Learn something every day . Buy your souviner here!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
thank you very much, I am glad you enjoyed your stay.

"Just average"

3
12/12/2017

Nothing great, nothing too bad. Breakfast not the greatest but the rooms are clean and comfy. It'll do for a night. This Best Western is an older one so not like the more modern updated hotels. You have the outside entrance which I'm not a fan of and just wouldn't have given it the rating that it was assigned.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am sorry that you feel this way. We try very hard here at the Bryson Inn and keep the rooms immaculate. I hope that you have a great day and happy holidays.

"Pleasant motel and staff"

4
06/12/2017

Travelling through the area on vacation and stayed one night here. Quiet area, easy Hwy access with restaurant close by. Included breakfast bar was good, staff very accommodating. Room was clean and comfortable

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay.

"Good accomodation"

4
02/12/2017

Hotel is very close to i74, close to restaurants but still in a quiet setting. Staff was friendly and accommodating. Rooms were pleasantly appointed and comfortable. Breakfast was very good with a significant variety of items to choose from.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, We are happy that you were happy. We try to make your stay complete.

"Inexpensive, clean & easy on-off access"

5
28/11/2017

I'm a Best Western Rewards member so when we were getting tired & decided to look for a place to stay overnight, it was a plus to see the sign for this hotel first. I was pleasantly suprised upon entering the building to be greeted by the hotel clerk, "Welcome to the birthplace of Andy Griffith", as I had no idea. Check-in was quick & when the room price was given I was estatic, as this trip was unplanned. We noticed the display case with items logoed from the Andy Griffith TV series, Mayberry & bought several items. The room was clean & neat & the pillows were like clouds from heaven (I usually bring my own on trips) but these had just the right amount of support but were also fluffy too. his trip did not allow for time in town to visit the Museum or Floyd's Barber shop but definitely plan to return & there will certainly be another stay here.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad your enjoyed your stay. We hope to see you when you return.

"Friendly and clean"

4
25/11/2017

Receptionist was helpful and pleasant. Breakfast was perfect and you got a discount at the restaurant located steps away. We were told about the Andy Griffith Museum. Next time!! We recommend for an over night stay.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"Average"

3
21/11/2017

Clean but average. The motel is located near a truck stop that is a little noisy and makes it a little difficult to have access to the main road on departure. The building looks a little old but the rooms were clean and comfortable.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you< i hope you have a great day and a Happy Thanksgiving.

"Nice hotel for the money"

4
14/11/2017

Found this hotel on Hotwire. Very clean, nice room, friendly staff and very close to I 77. Restaurant/diner next door that you can walk to. Firm beds. Would definitely stay there again. Free continental breakfast added bonus.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review, I am glad you enjoyed your stay. We hope to see you in the future.

"Good Deal for Truckers"

4
13/11/2017

This motel is right next to a truck stop, so it is not surprising to find a special "trucker" rate for their rooms. What DID surprise me was the amount of the rate. It was nearly 30% less than the regular rate. I was shocked (and very pleased). And your room key earns you a discount at the truck stop restaurant next door! These folks have figured it out. I was thoroughly pleased to stay there. And, I'll be back.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, we look forward to seeing you again.

"Great place to stay"

5
12/11/2017

We were traveling with our two grandsons for a quick trip to Mt Airy. They loved to motel and did not want to leave. They loved the breakfast with bagels and waffles. If we are in the area we will stay again! FYI it is a few miles out of the main area but that's our preference.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, we hope to see you again soon.

"Nice Stay in Great Location"

4
12/11/2017

Very Nice location with excellent helpful staff. Clean Rooms and quite.. Great rate for the room. Breakfast area was stocked and clean and fresh. Restaurant down the hill is full service and very good. Overall, enjoyable stay

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay. We hope to see you again in the future.

"Great Experience"

4
09/11/2017

Nice staff and clean room. Very quiet location. Got a good nights sleep. No noise from road or trucks. HVAC was quiet. Got a good nights sleep for the long drive the next day. Great little place to eat at the bottom of the hill from Motel

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad that you enjoyed your stay.

"Visiting Mayberry"

4
08/11/2017

Our room was a basic room, no microwave or fridge, not that we really needed either. It had a spacious bath counter which is always a plus. Bright lights and a heat light in the bathroom. Breakfast was good, waffles, cereal, several kinds of breads and pastries, and gravy, but the dining area was very small. There is a restaurant next door at the truck stop. This hotel is very close to the interstate so there is some noise from that but it wasn't bad once you closed the door. Outside corridors and no elevator that I know of, so if you have a problem with steps, request a first floor room.

"Clean"

5
05/11/2017

This is absolutely the cleanest hotel I have ever stayed at. Wonderful staff and room was perfect. Lobby was clean and pleasant and breakfast room was attended and well stocked. Good coffee. Honestly never saw a drip or stain anywhere!!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad that you enjoyed your stay. We try very hard!

"So Nice"

5
02/11/2017

We were getting a room with 2 Queen Beds, but the young lady at the front desk gave us a King on the 2nd floor. That was great! We loved it. The room was very clean. It had a Refrigerator, Microwave, Coffee Maker, Iron and Ironing Board, Blow Dryer, Body Wash, Shampoo. The breakfast Room is small and it was packed. No worries. We went to the restaurant right next door. They were friendly and had good food too. We would recommend this motel to anyone traveling.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay.

"Best Western Bryson Inn"

4
02/11/2017

This Best Western is located off I-77 near Mt. Airy, NC. The motel is well taken care of. Our room was spacious, well appointed, and the king bed was very comfortable. They had a very good free breakfast and the woman working there actually made and served us the waffles.This is an excellent value location for those headed north or south on I-77 in North Carolina.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, we try to make you comfortable and to enjoy your stay. I am glad you enjoyed.

"Cleanest Room I Have Ever Stayed In"

5
29/10/2017

While the location near a truck stop was noisy. Everything else was perfect. Staff was helpful and courteous. We stayed in an accessible room with stool in shower, exactly as we requested. The room was so clean, no odors of any kind, not even out of the air conditioner. Furnishings were up to date, large bath with lots of light. We will certainly stay there again when in the area. I do like staying at Best Western.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. Once you get in your room you shouldn't here anything from the plaza.

"Best western and more!"

5
26/10/2017

Directly off Rt 77. Great value. Great employees. Very adequate breakfast. Copper Pot restaurant across the road is a home town, comfort food find. Go back in time when you visit hisyoric down town of Mt Airy, aka Mayberry!! Stay here, you'll be pleased.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you found us. We want you to feel at home when you stay with the Best Western Bryson Inn.

"Bad customer service"

1
26/10/2017

The front desk had an attitude with us. They claimed there were two reservations, and there was nothing they could do, and inferred it was my doing or at the very least "expedia." All my documentation said one reservation. They said I had to call hotels.com. I did, and they confirmed what I was saying. Then, hotels.com had to call the front desk and suddenly they were able to fix the issue. Come to find out, it seems the front desk was trying to put the two rooms on us so that they wouldn't lose a commission? Apparently, they would rather loose a customer. This was all doubly frustrating because I initially tried to book through Best Western online and received strange error messages several times. The icing on the cake was when they called us after we had already gone to bed to move our rental truck. We initially informed them we had a rental truck upon check in. They could have told us at that time there were only certain places to park it and check with us. The place did not seem that busy. At any rate, my husband had to be disturbed, turn the light on, get dressed and go move the vehicle. The last thing that ticked me off was the tip jar at breakfast, and we were trying to figure out how someone doing their base level job deserved a tip. It isn't like it was a full service sit down meal.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Dear Kristin Cress, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Expedia was having issues with there system and it was coming through to all hotels as duplicates but they didn't realize it for a couple of days. We can not change any third party reservation without the 3rd parties consent and it has nothing to do with commissions. It possibly could have charged you twice, so therefore that is why we have no control over 3rd parties. I am not sure what was going on when you tried to book with Best Western directly but I am not aware of any problems. Yes they should have told you where you could park and I do apologize for that, as for the tip jar, we have guest bringing money to the breakfast attendant all the time so they just put up a jar, it doesn't mean that everyone is expected to leave one, that is up to the individual. I am very sorry that you didn't have a good start to your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 336-352-3400. Sincerely, Christy O'Neal General Manager Best Western Bryson Inn

"Trip to Mayberry"

4
26/10/2017

This property is located about 8 miles from Mt. Airy, NC. It is close to the interstate with a gas station and restaurant within walking distance. A smaller two story with exterior doors, parking in front of your room. My room was freshly painted and clean. The furniture, bedding and linens were very good. The bathroom was clean, had all the usual toiletries. Everything worked as it should, plenty of hot water, and pressure. A flat screen TV with a wide range of channels. The pool was already closed for the season. There was an average breakfast bar with a variety of hot and cold selections. I would stay at this property again if I were in the area.

""Comfy & Cozy""

5
23/10/2017

Best customer service and very clean rooms and comfortable beds! This little gem can be found off the main hwy in Mt. Airy, NC. My wife and I were traveling north and stayed over night and loved it so much we returned from our trip home and stayed again!!! Great continental breakfast (lots of goodies). The staff was impeccable! Thank you!!!! 5 STARS!!!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am so glad you stopped in and stayed with us. We try very hard here at the Best Western Bryson Inn.

"I'd stay here again"

4
23/10/2017

I was impressed with the room but be prepared that there are not many food options nearby. The King bed was very comfortable and I appreciated the soap dispensers in the shower. We would definitely stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We have Brintle's Homestyle Rest at the bottom of the hill and another homestyle rest across the road along with a subway, or than that you will need to go about 7 miles into town.

"Good hotel for a good night's sleep."

4
19/10/2017

nice rooms, great bed. Only one restaurant nearby, and that not very good. Hotel does not have interior halls, all doors open to the outside. If I was traveling with a woman, or a woman alone, would not stay there. Good value.

"Enjoyable one night stay"

4
15/10/2017

Check in was easy and staff friendly. We were able to park right outside the room.The room was a decent size and was clean and the bathroom facilities good. There was no fridge or microwave. The motel is close to the junction of I74 & I77 and not far from the Blue Ridge Parkway. It is about at 15 minute drive into Mt Airy. The beds were comfortable and it was quiet at night despite the proximity to the interstate. The breakfast was simple but adequate and we would recommend Best Western Bryson Inn.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, we look forward to seeing you in the future and whoever you will send our way.

"A well-cared for small property"

4
14/10/2017

We felt the price was good, and we were able to park right in front of our room and enter from there instead of threading through a hotel lobby etc. The complimentary breakfast was varied and tasty. There are just 2 family style restaurants and a Subway at this exit off Route 77.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad that you enjoyed your stay.

"Great Hotel, Superior Staff"

5
08/10/2017

Our family stayed overnight on September 29th 2017. I've stayed a many hotel during my working career and never met a staff as friendly and accommodating as the staff at this hotel. Nor have a stayed in a hotel as clean as this one. The lobby and the room were spotless. I could find no dust. The cleaning staff were friendly and engaging. Everything my wife and I had at the continental breakfast was fresh and the choices were many. If you're in the Mt Airy NC area I highly recommend staying at the Best Western Bryson Inn. I doubt you will be disappointed.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay. We hope to see you in the future.

"Great place to stay"

5
04/10/2017

This place works perfectly for our needs. The hotel is quiet even though it's close to the highway. Staff is very helpful. There is no need for us to stay anywhere else if we are anywhere close to this hotel.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the great review, we are glad to have you here with us.

"Fine place to stay for the night!"

4
30/09/2017

On a trip down the east coast, we needed a place to stop for a night. This hotel was right off of the highway with a gas station and food right there. The hotel is off the highway but our room was the furthest from the highway and we could still hear the traffic from the highway. It wasn't bad but if you are a light sleeper then it might keep you up. The room was clean and updated enough. Nothing fancy. Breakfast was great- waffle bar with toppings, cereal, oatmeal, yogurt and pastries, plenty more! We stayed here for the Good reviews and was reasonably priced. Not bad if you need a place just to sleep!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad that you found us. We like to hear that you stay was a good one. As for the noise, i do not normally get complaints on, so I am sorry that you had to encounter that. We hope that you will stay with us again, maybe on the other side of the building.

"Basic hotel with some pluses."

4
29/09/2017

My husband prefers hotels with inner hallways for safety reasons, but I booked the Best Western without realizing it had outside doorways. We actually ended up enjoying it because the air is fresher and it makes for easy access. One thing we noticed right away was how clean the rooms were! The housekeeping staff does an excellent job. We were a little concerned about noise as a truck stop is right next door, but it was surprisingly quiet. It's a basic hotel and the room we had did not have a refrigerator or microwave which wasn't essential to our stay. The rooms are non-smoking and no pets are allowed, which is a help for someone like me with allergies. There were people smoking on the grounds, including the sidewalk under our room, but I don't imagine there is anything that can be done about that except for baning smoking in those areas. The breakfast was also simple, but with plenty of choices. It was a reasonable rate compared to other hotels in the area, especially during Mayberry Days!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much for the great review. I like to hear when people are happy with the place. We hope to see you again in the future.

"Classy Best Western"

5
25/09/2017

Excellent place to stay, ideal location for restaurants, good access to interstates and main highways.Outside of the BAD experience with woman on night shift(maybe afternoon) it was a very fun stay. Great breakfast, nice rooms, very nice appearance of the outside of the motel, same for for the inside.Would stay here again,I wound not use Expedia.I would contact the motel directly for a AAA discount.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay and we look forward to seeing you in the future. I hope you have a blessed day.

"Best Western review"

4
25/09/2017

My stay was adequate for the time I was there. The rooms were clean and comfortable and the staff were very friendly. I enjoyed my stay. The only problem was that the cleaning crew started cleaning before we checked out.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay. We hope to see you again.

"always clean & comfortable"

4
18/09/2017

We have stayed here several times over the years when traveling through. Always has been clean & comfortable. This makes a great half way point when traveling between Ohio & the Carolinas. Always has had a good breakfast in the mornings.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we are glad that you stay with us. Hope to see you again real soon.

"No Complaints"

5
15/09/2017

Excellent value!! Staff is very friendly, and helpful. The room was super clean and inviting, I could definitely tell the housekeepers take pride in their jobs. The convenience of a store, and a family restaurant so close is also very nice. If we're in the area again, we will definitely stay again

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the great review, I am glad you enjoyed your stay. We hope to see you again in the future.

"Perfect stop for restful overnight on trip"

5
11/09/2017

Excellent location off the interstate, check-in was a breeze after having called ahead from the road--very friendly front desk. Sound-proofing was great (there are trucks going by on the interstate--no problem), the beds were EXCELLENT. Wifi was super fast with no connection issues for all of our devices. Breakfast was excellent--we only wanted cereal, but the attendant made waffles for the table next to us. Great value, would definitely stay again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed stay.

"Andy Griffith's birth place"

5
06/09/2017

We were just traveling through and spent the night because of bad weather. We are going to return to explore Andy Griffith's birth place.Staying at this Best Western was a wonderful experience. Loved it!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad that you stayed with us. We hope to see you in the future.

"Stay for Hillsville flea market"

5
05/09/2017

Great rates and super friendly staff. About 15 minutes to Hillsville. Highly recommend if you're looking for a clean place to stay. Close to everything without being busy. The value was exceptional compared to other hotels in the area.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review, we hope to see you again.

"Great service and good value"

4
05/09/2017

This was a stop over on our way to the beach for a family vacation. The Best Western Mount Airy was easy to find off of the Interstate and conveniently located next to a truck stop which was handy for supper and gassing up the next morning. The room was spacious and clean and quiet which was great! The decor is a bit tired but well worth the price we paid. All of the staff was great! Breakfast was well stocked and made it easy to get back on the road in the morning. Overall we would probably stay again on our next trip.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you and we hope to see you again in the future.

"Always Recommend"

5
03/09/2017

This Best Western was my halfway point stop for 2 years when I would travel back and forth from my home to my work. I have always found it to be neat, and clean with very comfortable beds. If you plan to visit Mt. Airy it is a little out of town, but is close to the interstate as well as the Blue Ridge Parkway. The customer service is extraordinary. It is southern hospitality at it's finest. I would recommend this location to anyone traveling. Also, when you check in you will receive a discount at the 24 hour diner located next to it. The location is quiet and restful. You will not be disappointed.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much for the wonderful review! I am so happy that you enjoy our place. We want you to feel comfortable and happy when you are here with us. Can't wait to see you in the future.

"Very nice hotel"

5
30/08/2017

We had a very nice one night stay on the way down the Blue Ridge Parkway and through Mt Airy to Greensboro. Hotel was very clean, bed was comfortable and entire property seemed to be in good shape. We would definitely recommend this property as a stopping point along the parkway. It's about 7 miles from downtown Mt Airy (Mayberry/Andy Griffith) and the drive is very easy.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we try very had to make you feel comfortable when you stay at the Best Western Bryson Inn.

"Very clean"

4
28/08/2017

Rooms are exceptionally clean as is the entire property. Staff friendly. Pool onsite excellent. Breakfast was good. The Rate was high for the area but overall experience was very good. Would definitely recommend.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review, we try hard to make your stay enjoyable and comfortable.

"Many pluses one negative."

4
27/08/2017

The motel was right off the interstate and very easy to get to. As expected the check in staff was very friendly and gave information about the area. The room and internet we good, clean room and comfortable bed, what more could you want. The only negative was bre akfast had almost no glutton free options, so the option we choice was to ear across the street at a good dinner type place, not a major problem but have become accustomed to the good bre akfast that you usually get at Best Western

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the great review, I am glad you enjoyed your stay.

"Highly recommended motel for the price/location"

5
25/08/2017

Had four rooms at this hotel for our party and all air-conditioner's worked great, beds were very comfortable and the rooms were all clean. We had no issues whatsoever and the breakfast was well stocked. Would highly recommend this hotel if needed in this area.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad y'all enjoyed your stay. We hope to see you again.

"Review Title"

5
23/08/2017

Nice room, friendly staff and affordable. The late-night check-in went very smoothly; the room was clean with good lighting and good internet service. I was told there was a continental breakfast, but the breakfast rivaled that of much more expensive hotels. The check-out staff member was particularly pleasant and helpful. I would not hesitate to stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad that you enjoyed your stay and we hope to see you again in the future.

"Best"

5
21/08/2017

Soft towels, soft sheets, wonderful pillows. Super clean, staff is very pleasant and appropriately dressed. We would go out of our way to stay there. Not too close to town but worth the drive. The pool was very clean .

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much!!

"OK for an overnight stopover"

3
16/08/2017

This motel is right off 77, which was convenient. Rooms were decent size and mostly updated with the exception of the carpet. There was a slight musty smell, but we ran the fan while out to dinner and it was much better when we returned. Although right off the 77, it is almost 10 miles to an area with a choice of restaurants. If you drive in to the small Downtown of Mount Airy, it is Andy Griffith's hometown and they have many cute shops, however, none were open when we drove there on a Sunday evening. The outdoor pool was not fancy, but the water was fairly warm and our eight year old daughter enjoyed it Complimentary breakfast was decent, with a waffle maker, breads, yogurts, oatmeal, boiled eggs, fruit. Staff was friendly.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we hope to see you again.

"Wonderful Room"

5
15/08/2017

We stayed at this Best Western while visiting Mt. Airy. The room was very nice. Nice clean and fresh bedding and towels. Furniture was like new. Nice new shades on window. Front desk staff was very friendly and gave excellent customer service. Did not swim but the pool looked very nice and clean. Breakfast was standard fare. Make your own waffles is what they call a hit breakfast. We slept well and enjoyed this property. Kudos to recent obvious upgrades! You get five stars from me.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again.

"Cleanest hotel"

5
14/08/2017

Cleanest hotel room I may have ever stayed in. Super friendly staff. Comfortable bed. Its an older building, but the rooms are updated and very clean. We will stay here every time we are traveling through.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"Clean, friendly, pleasant stay!"

5
12/08/2017

We chose this hotel about 7 miles outside Mount Airy because of the Reviews on TripAdvisor. Very positive and we found accurate. Not a new hotel, but extremely well kept. Friendly, helpful staff. Two story hotel. I did not see an elevator (nor did I ask) but outside stairs worked fine. The Breakfast server made waffles, helped with all. Better than average quality breakfast items! Room clock had USB ports. Two close restaurants with home-style cooking. We liked the one across the street. Room and bathroom very clean. Great linens. I would recommend this hotel!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay. Hope to see you again.

"Great place to stay"

5
10/08/2017

Had a great experience at this hotel. Hotel was located right off the highway, very clean rooms and comfortable stay, pool was really nice, and friendly staff (woman working the breakfast was very helpful)

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed you stay.

"Excellent Stopping Place"

5
09/08/2017

Traveling with a group, so we were in three rooms. As requested, we were placed in three consecutive ones. Clean, relatively new and well cared-for linens and accommodations. Pool was clean and accessible. All staff were very pleasant and upbeat. Breakfast was free and plentiful. This is a roadside motel, but a step up from your usual version of that model. You do pay $15-20/nt more than competitors of the same type in the area, but we felt it was worth it based on other reviews and we were not disappointed.

"hidden away, like a nice surprise"

5
08/08/2017

Clean room, great free breakfast, and Wonderful staff. Hard bed like any hotel, but those great best western pillows made up for it. The staff was quick to recommend anything you needed, and were efficient with directions.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"excellent"

5
08/08/2017

this has been the best hotel we have stayed in.it is very nice and very clean and the breakfast was amazing and the pool was great.we stayed in a room with two beds and it had a lot of room in there it was very nice one of the best hotels we have stayed in.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we try very hard!

"Clean, Comfortable and Close to Interstate and Attractions"

5
01/08/2017

We stayed here for one night on our way to our vacation destination. From check in to check out we were impressed, especially for the awesome rate we got. Everyone we met was friendly and professional. The breakfast attendant kept everything stocked and clean. She even helped a busy mother fix her children breakfast. The pool was a comfortable temp and the area was lovely. The room was clean and had a fridge but no microwave. The beds were very plush and we all slept very well. We would definitely recommend this hotel.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am happy that you enjoyed your stay.

"Great stay"

4
01/08/2017

Easy access off Rt. 81. Very welcoming staff. Facility and room clean, great bed, clean bath... Great stay! Only thing that would make our stay better (and this applies to ALL hotels in US) a breakfast with options for those traveling with food allergies. Without bringing our own food for every breakfast, there are no clearly shown SAFE options for those of us with food allergies.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad that enjoyed your stay. We hope to see you in the future.

"Nice older hotel"

4
01/08/2017

I always worry about staying at older hotels. This one has fresh paint and is very clean. Wendy checked us in and was very accommodating. It cost us about $100 and is well worth it. They do have an outdoor pool. I definitely stay there.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we try very hard to keep things up to date and make things comfortable for you. I am glad you enjoyed your stay. We hope to see you again in the future.

"Better than expected. "

5
30/07/2017

I haven't stayed in a Best Western in years and the stay exceeded my expectations. The outside is your typical outside entrance two story hotel. Our room was fresh and spotless. The air conditioning was cold. It was the little things though that made the stay convenient. The shower had soap and shampoo dispensers on the wall instead of the trial sizes that aren't enough if there is more than one person. They provide separate towels for the pool. The pool was heated. They had ample of selection for the free breakfast. They were completely full, so the breakfast area was a bit tight due to the limited tables they had available. Their free internet had good throughput as well. If you have AT&T, service is limited in this area, so you may find yourself sitting by the pool for service. The room not being musty and clean was what got them the 5 stars.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much for the review, I am glad to hear that you enjoyed your stay. We hope to see you in the future.

"Not Impressed."

3
28/07/2017

Room smelled like mildew. Run down. Room needed painting. Beat up. Not worth the price. Do not recommend. Front desk pleasant but did not make up for dingy room. Very basic amenities for the cost of the room.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am very sorry that you feel that way, We try very hard to make your stay comfortable and clean. I hope that you will give us another try in the future.

"Good Value"

4
26/07/2017

Good value hotel and nice service and clean room. Just wish they didn't give us a hard time for eating by the pool as it was late, we had been riding our bikes all day and we just wanted to sit outside for 30 minutes and relax before going to bed. But, we got kicked out even though we were only eating and clearly NOT going for a swim.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I understand your comment but we have rules and codes to follow and once our pool gate is locked , no one is supposed to be in the area at all. We keep the gates/pool open until 11:00pm, after that we do have to lock the gates and we have to keep people from being in there. I am sorry!

"Good for the Money"

4
26/07/2017

This recently remodeled Best Western provides more than you can ask for at this price level. Clean room, comfortable beds, bountiful continental breakfasts, strong wi-fi signal. Luxury? No. Comfortable? Absolutely. If you are bargain traveling, it's a great option.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I ma glad your enjoyed your stay.

"Consistently friendly, clean and welcoming"

5
24/07/2017

We have stayed at this hotel for years on our way to and from ocean vacations. They are consistent in their cleanliness, their welcoming and helpful attitudes and their friendliness. Another must is Walker's Soda Fountain! David Jones, the owner, is a delight to visit with and a wealth of knowledge about the town and its history, including Andy Griffith! His milk shakes are to die for!!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. We can't wait to see you again.

"Great place to stay"

5
21/07/2017

This is my fourth visit to this hotel, the people at the desk are very friendly,even though i had to change my reservation because my grand daughter couldn't make up her mind if she was traveling with us. The rooms are very well taken care of ,clean,and smoke free. Our room had a refrigerator and ironing board, blow dryer,there is an out door heated pool.Free continental breakfast.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay. We hope to see you again soon.

"Life Happens and this Hotel Has No Customer Service"

1
20/07/2017

I had made a reservation to Best Western Bryson Inn with Expedia. It did not require pre-payment. As I was driving to the destination, my son and I found ourselves in horrific thunderstorms that came close to a tornado. I have never been on I-40 East when trees had fallen on the interstate, making one lane impassable. The wind was high and limbs were on both lanes. I called the hotel and told them that I wanted to stop my trip because the weather and road conditions were dangerous. I was told that the cut-off time for canceling the reservation was 4:00 PM and I was calling in at 4:20. I called Expedia and they were going to make a request to the hotel. Our phone disconnected and I never heard another word from Expedia. We waited for an hour on the side of the road and then we proceeded with our trip. Needless to say, my nerves were frayed by the time we arrived. The room was not great, but it was ok. However, acts of nature are unavoidable. I will never stay at this property again nor will I recommend it.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am really sorry you had issues and problems with the weather. Yes our cancelation is 4PM the day of arrival but if you book through a third party we can not change anything on there reservations. As for getting disconnected with Expedia, I have no control over that, once again that is a third party site and we can not speak or do anything on there behalf. Once again, I am sorry for the issues and we hope that if your ever in the area again you will give us a chance. Book directly with bestwestern.com or call the hotel.

"Friendly Staff, Clean Rooms, and Great Accomodations"

5
19/07/2017

Our family of six adults and one toddler stayed at the Best Western Bryson Inn in Mt. Airy, NC checking in on July 16, 2017 and out on July 17, 2017 on a weekend getaway. We were very pleased with our stay from start to finish. We were greeted with a friendly smile and hello from every staff member we encountered. Our rooms were very clean and the beds very comfortable. The pool was fantastic! The wifi was great and their continental breakfast offered a wide selection of foods and drinks. The Best Western is located right off the interstate and only a 10 minute drive into downtown Mt. Airy. Already planning another getaway there soon.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am so happy that you enjoyed your stay, we can't wait to see you again.

"No complaints. Very clean"

5
18/07/2017

We stayed here for 3 nights to do some of the wineries in the area. Our room looked to have been recently renovated, modern and was VERY clean and the bed was VERY comfortable. The staff meets and greets you with a smile and very friendly. The breakfast area is small, but kept clean, neat and well stocked. Nice variety of breakfast foods and even had the Dannon Oikos Greek Yogurt to enjoy We did not have an opportunity to use the pool but it looked clean and appealing. The only thing I would suggest, a small cafe' type table in the King room. This would be nice to take coffee in the morning .

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much and I appreciate the suggestions, That is definitely something I will work on.

"KA Review"

3
18/07/2017

Room was clean and appeared to have been updated. Breakfast was simple and typical. Room was overpriced. For the price of the room I would have expected a fridge and microwave in all rooms, which is not the case.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review, As for the fridge we are working on that but our King rooms at this time are the only one that have them in there. Some of our queen rooms have them at this time you would have to ask to see if we have a room available with one. Sorry

"Pristine"

5
17/07/2017

Very clean rooms, lobby and breakfast area. We didn't get to enjoy the pool but it was crystal clear. Very well maintained hotel. The hot breakfast had something for all of us in our group and stayed well stocked through the breakfast hour. Staff was friendly and abundantly helpful.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"Welcome to Mayberry"

4
10/07/2017

Room was nice. Had a sitting area but lacked furniture. Only had one chair plus the desk chair. Site was not working properly so had to call to make reservation and ended up paying more than I was quoted on the web site.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am not sure what website you are talking about but our prices should match the room type for room type on bestwestern.com. I am glad you enjoyed your stay and we hope to see you in the future.

"Great stay"

5
10/07/2017

Rooms were clean, service super friendly, outdoor swimming pool was perfect! The employees were friendly and helpful. Their internet connection was excellent and the swimming pool area was clean and the water crystal clear.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am so happy you enjoyed your stay, we hope to see you in the future.

"Great place"

5
06/07/2017

Great staff. Clean room and facilities. Great rate for truck drivers and beautiful scenery. Would definitely go back and recommend to anyone. Restaurant at truck stop next to hotel is great as well. Front office staff was amazing as well as the house keepers. Just nice southern ladies.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay, we hope to see you again.

"Exactly what we needed"

3
02/07/2017

On our trip back from Florida, we made last-minute reservations to stay the night here. The hotel was right off the freeway for easy access. It was clean and comfortable and was exactly what we needed for a place to spend the night. The free breakfast is always a bonus. One note is that there is no elevator access to the second floor, which is semi-important to us as we were traveling with someone who has limited mobility.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am happy you enjoyed your stay. We hope to see you again in the future.

"Very Good Hotel To Stay At Near Mt Airy NC"

5
30/06/2017

This hotel was excellent to stay at. I will be back next year. I stayed for 4 nights in a room with a king bed that was facing the truck stop. Even though it faces the truck stop it is down the hill so you can't hear the trucks. Very good continental breakfast. It had variety to it. Definitely recommend this hotel to stay at if your going to go into Mt Airy. It is not too far from Mt Airy.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad to hear you enjoyed your stay. We can't wait for your return.

"We Are Very Happy We Stayed Here."

5
27/06/2017

The woman who checked us in could not have been more helpful and pleasant. She informed us about a couple of restaurants within walking distance that she said offered good food. Her recommendation was spot-on. The inn is very close to I-77 but was very clean and quiet. Had a great night's sleep. The breakfast area is very small, but was clean and well-stocked . We would stay here again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"Best Western Mt. Airy, NC"

5
26/06/2017

This was just a quick overnight to get some sleep. The Staff was very friendly and accommodating. The room was clean and had plenty of clean towels. Extra coffee packets were in the room. I would definitely stay again.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay!

"What a gem"

5
26/06/2017

We have used the hotel twice....both times on a return from the beach to Ohio. If you have to travel I77 going north, stop here and then take off in the early morning. The sunrise over the mountains and slim traffic at that hour will not disappoint. This property is small but VERY CLEAN. You might be able to park outside your door. The pool is nice and a restaurant is down the drive. It will be more than you expected.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad you enjoyed your stay.

"Clean and comfortable"

5
23/06/2017

We stayed here on our way to Myrtle Beach and on the way Back Home. It's in a perfect location, right off the interstate. The rooms were very clean and comfortable. The staff was very friendly and accommodating. My only suggestion would be for a larger breakfast area. There is also a 24hr restaurant/diner next door that has good food and service. Would definitely stay here again and recommend to anyone.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you and I am glad you enjoyed your stay.

"Quiet southern comfort"

4
23/06/2017

My family stayed at this hotel overnight while on our way to visiting friends. We enjoyed the quiet, friendly atmosphere and the continental breakfast had multiple options to keep everyone happy. We would stay at this hotel again if we were in the area.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank You for the review, I am glad you enjoyed your stay.

"The worst"

1
20/06/2017

we were treated wrong at checkout. We only stayed for one night and booked for two nights. We told them that we had to leave early and checked out at 9:00 and they would not refund our money. We left the room cleaned and they were very rude to us. We checked out in time for them to rent the room again. To me that's stealing. Also they're were men making noise all night long the night we stayed. They were partying outside. We couldn't sleep. This was the worst stay I've ever stayed in a hotel

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
When you book through a 3rd party web site, you pay them, if you book through the hotel direct or the brand itself, we can do more. As for the noise outside, I am not sure of because we keep a check on the parking lot and we didn't have any other complaints on noise. I am sorry for the inconvenience.

"A Pleasant Stay"

5
20/06/2017

Was just passing through, and needed a place to stay. Wasn't expecting more than your avg roadside motel. Just enough to be a satisfactory experience. Was wrong. Everything was clean, fresh, and the beds very comfortable. Great place to sleep and shower, and it was easy on and off the highway.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you, we try hard!

"Mt. Airy stay"

5
19/06/2017

We stayed here on our way home to ohio from ft. Myers beach in Florida. It was a welcome delight to have a comfy room for our family of 4. It was clean, nice tv, roomy beds, and the ac wasn't too noisy. I would recommend Best Western at Mt. Airy and hope to stay there again!

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review! I am glad you enjoyed your stay. Hope to see you again.

"quiet room"

5
16/06/2017

This hotel was recently updated and the king suite was quiet and clean. The location was right off the highway. There were two selections close by for dinner but we chose to use Trip Advisors selection and was not disappointed the recommendation of 13 Bones about ten minutes away.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am so happy you enjoyed your stay. We hope to see you again if you are in the area.

"Clean little motel!"

5
13/06/2017

Last week were my third and fourth visits to Brysons Best Western Inn in Mount Airy, North Carolina. Although the rooms are not elaborate, they are attractive, comfortable, impeccably clean and well stocked with toiletries and spotless towels. One of my favorite features is the lovely heated pool (outside). The staff were extremely friendly and helpful. The continental breakfast was very complete including a self-serve waffle maker, fresh fruit, pastries, yogurt, cereal and more. Just moments from the interstate, it makes a perfect stop over when traveling from Ohio to the southern states. The prices are reasonable and there are several discounts available for AAA and AARP and others.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so very much!

"Very good place to stay would stay again"

5
12/06/2017

Excellent place to stay would stay again. Would definitely recommend Very clean. Staff was very friendly. Location was ideal for my trip. Breakfast was very good. Could use a little updating. My favorite place to visit

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much for the great review! I am glad you enjoyed your stay and we look forward to seeing you again.

"Clean and comfortable "

3
11/06/2017

The room was clean and comfortable but a little overpriced. The desk personnel were friendly and check in and check out were quick. Easy access to the interstate for a quick overnight stay on the way to the beach.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay. Thank you very much.

"Not the best, but will do in a pinch."

2
11/06/2017

Price is very high for what you get. The breakfast room is small and cramped with not the best food and people climbing over one another and or standing to eat because there were not enough tables. We decided to eat breakfast at the restaurant next door, which was great! We stayed here because it was right off the hwy at the time we were ready to stop. However, on the way back home, we plan to stay someplace else we found nearby, that was just a little more in price, but 100% better quality. Sorry Best Western, not one of your best properties.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am very sorry that you feel this way. We have very high scores with all associations and a 100% Cleanliness. As for the breakfast room it is a little tight but we try our best to manage. I hope you enjoy your time in Mount Airy.

"Quiet Room near Interstate"

4
10/06/2017

This hotel is just enough off the main highway and interstate to avoid any street noise. We were in Room 113--a corner room. We requested a ground level room--and they fulfilled our request. There is no elevator to 2nd floor. Keep in mind this inn is about 5 miles away from downtown Mt. Airy. We arrived on a Sunday evening--most of the mom & pop restaurants are closed on Sunday. But there were plenty of options of chain restaurants to eat. Check-in was efficient. Clerks told us about current BW promotion through 9/4 that gives AAA members a $20 voucher. Room was clean. The beds and pillows were very comfortable. Tub/shower was clean & had plenty of hot water. Coffee is available in the lobby at all times. Breakfast was the standard fare. Angie, the breakfast attendant, was bringing coffee refills around to the tables and keeping all the foods restocked as needed. She wiped the tables immediately after guests left. The night we were there, the WIFI was very poor and no service for the most part. But sometimes you need to unplug and unwind.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your room, we hope to see you again in the future.

"stop on the way home from the OBX"

5
08/06/2017

we stopped on our way home as tis is a nice area to stay. The kids loved the pool and it was warm. The rooms are nice and roomy. Breakfast was great. The attendant even made my waffle for me. Right next to the interstate so easy to get on and off.

"Comfortable"

5
08/06/2017

My wife and I enjoyed our stay here. The staff was very polite and knowledgeable about the area. If we're ever in Mt. Airy again, we'll stay here. The breakfast was the standard fare but was good. The internet worked quickly and the rooms were easily accessable.

"Great place to stop. "

4
29/05/2017

Stayed here on my trip north from Florida. Called ahead to reserve s room. The room was clean and fresh, well cared for. Great breakfast. Friendly staff. The pool looked good. Good east wifi connection. Only issue was with getting the receipt emailed.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
thank you very much

"Great value. Very clean."

5
27/05/2017

For the price, it'd be hard to find anything better than this motel. The staff we encountered were very warm and friendly. The motel was very clean and safe feeling. There weren't a lot of frills, but for the price point, I wouldn't expect it. The continental breakfast was typical...perhaps a little short on seating...but I just ate in my room. I'd go back to this motel for sure.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
I am glad you enjoyed your stay, we hope to see you again in the future. I see that you gave us 3 on the room, was there a problem in there?

"A Quick Overnight Stop on our Way home to Ontario"

5
25/05/2017

The room was very clean and the beds were extremely comfortable. The staff was very friendly and quick. After a long driver we just wanted to go relax and they had us set up on on our way to our room in minutes. The staff during breakfast the next morning was also very friendly and the food was fresh and delish. It was just continental but very satisfying.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay.

"Nice Place To Stay"

5
23/05/2017

We were pleased with our stay at Best Western Bryson Inn , the rooms were clean and comfortable , The Hotel is well kept . I usually see things that need to be fixed when I stay at a Hotel, but not here . This place is a bargain for the quality of the Hotel

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the great review. we try hard to make your stay complete. I am glad you enjoyed.

"Good place to stay"

4
22/05/2017

Friendly, clean overall good stay. I had forgotten to ask for a downstairs room when I booked the room. My elderly aunt who was with us couldn't handle the stairs. No problem they quickly switched us! My daughter however was disappointed that the pool wasn't open. I really feel they could open it sooner. Also the breakfast room is wayyyy too small!

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you and yes we try to accommodate, your request, just sometime it is too late, so please try to remember to let us know when you need a downstairs room. Those go fast. I am glad we were able to get you in one.

"Excellent restoration"

4
21/05/2017

between a few years ago and our current visit, this BW has had a major upgrade in the rooms with improved lighting, window treatments to darken the room, mattresses, and basic furniture amenities. The bathrooms have also been refurbished but remain small. The value for the price was very good.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you, and we hope to see you again, soon.

"Clean value place for a night"

4
21/05/2017

While traveling back to Ohio from Florida on interstate 77 need a place near the highway to sleep one night. The Bryson Inn was easy to find and was not in a busy area. The lobby was clean and the staff couldn,t be more helpful. I asked for a room way in the back which was very quiet. The room was clean and I liked to flat screen T and the free wy/fi. I thought the hotel was a value for seniors and AAA members. The breakfast was fine and I enjoyed the waffles and biscuits and gravy. It was easy to check out and I would stay there again!

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay.

"Very nice hotel off I-77"

4
18/05/2017

Stopped here after a long drive from St. Pete Beach, FL to Ohio. The room was very nice, great beds, very clean. Had a fridge in our room, close to truck stop restaurant that delivers food if you don't want to go down to eat there. Close to "Mayberry!" Breakfast was your normal waffles, cereal, biscuits and gravy (no sausage), pastries, etc. Great price to for a nice hotel.

"Hidden gem in the mountains"

5
13/05/2017

Friendly staff, clean room, great pool, even good breakfast. Great stopping place on north/south travel. We stop here whenever we are returning to Southport from the Detroit, MI area. A real hidden gem just outside Mt. Airy, NC.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay and return each time you are through here. Our pool opens up in a couple of weeks, maybe you can stop in and enjoy.

"Nice Hotel"

4
13/05/2017

This was a nice hotel. Rooms were clean. Could use some updating. Staff was super friendly and accommodating. Breakfast was better than most medium priced hotels. The hotel was close to the interstate. However they do not tell you in the description that it is 8 miles from the town or Mt. Airy. Also, hotel is not visible from the road--need to remove some trees. Overall stay was good.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thanks for the review, as for the sign, we are getting a new one so you should be able to see it better once we get it up.

"Clean and easily accessible"

4
11/05/2017

Nice place to stay for a night. There is no elevator, so if you need help with the steps, ask for a downstairs room well in advance. Restaurant next door is pretty good. Pleasant surroundings; pretty pool area.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you for the review, Maybe you can come back and enjoy the pool , we open it Memorial Weekend.

"Sister Week-end"

5
10/05/2017

Annual Sister Week-end trip. We had 2 rooms side by side. Both rooms were clean and we were very pleased with everything. The beds were comfortable The breakfast was very good and we had a wonderful stay. We would recommend this Best Western to all.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you very much, I am glad your sister weekend went well. Hope to see you again in the future.

"Great Place to stay"

5
10/05/2017

I have stayed at this particular BW many times over the years. It is half way between Maryland and Atlanta and I like breaking up the trip. Rooms are good, clean, well maintained. The price can't be beat. I recommend this BW to anyone passing through the area.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am happy to hear you enjoyed your stay. We can't wait to see you again.

"Love this Best Western"

5
08/05/2017

Nicest Best Western I have ever stayed. I stayed because of the location and price. Previous stays at Best Western were terrible. This was very nice, clean and staff was wonderful. I would definitely stay here again

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, we try hard to make sure you enjoy your stay. We hope to see you again in the future.

"Low rate, high quality"

4
08/05/2017

We were using Mt Airy as a one night stop over on our recent trip from SC to PA. Location was convenient to Interstates. We pulled in to see a truck stop next door and the BW property was an older motel style lodging (2 story, room door is an exterior door). I had my doubts but was pleasantly surprised. Check in quick, when reservation made I had requested upper floor and "quiet" location and got exactly that (512). The end room was away from pool and I didn't hear the nearby interstate . Very large king bed room, frig/MW, It appears the hotel has been renovated and updated. Bed comfortable and linens/comforter are ones that are washed between occupants. Nice adjustable shower head w/ good pressure, comp soap & shampoo dispensers in shower, heat lamp as well. Bath and room clean. Darkening shade on window. Comp breakfast just average. No elevator, so if steps are an issue, request first floor.

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Yes we are near a truck stop, but they actually own this hotel. We try very hard to keep thing clean and neat so that you enjoy your stay.

"Very clean and friendly"

4
04/05/2017

Second stay here , this is a very clean hotel with friendly staff, great beds and quiet. I highly recommend it as a stopping place overnight. The breakfast is average motel fare, fruit loops, wafflemaker etc, coffee is good. Not much in the way of restaurants close by but the truckstop diner has a good downhome buffet with great fried chicken, gravy etc

"Back again"

5
02/05/2017

The BW Bryson has always provided us with a CLEAN comfortable room whenever we are in the area.The facility is always clean and the staff are always pleasant and courteous. The breakfast area is small and can be crowded on a summer weekend, but there are a couple of restaurants within walking distance. Early risers should have no problem. I have recommended this inn to several friends.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
We are glad that you continue to stay with us. Thank you so much!!!

"Nice hotel"

5
01/05/2017

Our room was clean and quiet. The nearby town of Mt Airy was quaint and interesting to explore. We didn't have the breakfast, but it looked good. There is a truck stop next door but we didn't notice any noise.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thanks, Yes it is very quite around here for the most part. I am glad you enjoyed your stay.

"Surprise condition of a Best Western"

5
01/05/2017

We usually try to stay in BW Plus but one was not in the area though this one could have been a BW Plus. The rooms were well decorated and maintained compared to a BW Plus we had stayed in prior to this. They have a deal with a restaurant at the entrance to their motel offering a discount if you show them your key from BW.

ChristyONeal, General Manager at Best Western Bryson Inn, responded to this review
Thank you so much, I am glad to hear that you enjoyed your stay. we try very hard to make sure you are comfortable when you stay with us. Hope to see you in the future.

"Best Western Bryson Inn"

5
24/04/2017

This hotel is our favorite. We visit the area annually for a British car event and always stay here. It's located in a very scenic part of North Carolina (but which part isn't?). Service is great, the staff is friendly, courteous, and helpful. The hotel is convenient to both the venue of the car event and to downtown Mount Airy (Andy Griffith's hometown, and the inspiration for "Mayberry"). By the way, Barney's TV girlfriend Thelma Lou lives here now and can sometimes be found at the Andy Griffith museum on Fridays. Nice lady!

Christy O, General Manager at Best Western Bryson Inn, responded to this review
Thank you !

"More like a Hotel than a motel inside"

5
23/04/2017

We booked this location, as it was super close to Pirates Landing, where we were stopping for dinner, during our recent trip from Florida to Pa with the kids. All the positive reviews made me book it with out much more thought. I was a little shocked when we pulled up, that it was a motel, as we only stat in Hotels as a rule with the kids. Imagine our surprise at the clean, really clean room and immaculate bathroom. The beds were super comfy and the air conditioning worked great too. The perfect stop during our long drive home. Room was decent sized, only down fall was lugging bags upstairs to the second floor room, but not a deal breaker. Breakfast was much more than typical continental breakfasts. The make your own waffle station had tons of toppings, and I love that you had Apple juice in addition to OJ. 3 types of cereal, yogurt, biscuits with gravy, fruit cups, even hard boiled eggs. We are thinking of coming back in Sept for the Mayberry fest and would stay here.

Christy O, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay and we look forward to seeing you again.

"Nice hotel!"

4
23/04/2017

Overall the hotel was very nice. Our room was spacious and the bathroom was very clean. Staff was very friendly. The carpet was a little dated. Only complaint is the two chairs in our room were dirty.

Christy O, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay and I took care of the chairs right after we spoke this morning.

"overnight stay"

4
23/04/2017

Very nice, very clean hotel. Reasonably priced. Mayberry!!! close by. I did not know that. Talk about a trip down memory lane! Close to highway system and 5 miles from restaurant area with many to choose from.

Christy O, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, I am glad you enjoyed your stay.

"good stay"

4
22/04/2017

Breakfast area extremely small, could reduce lobby and increase breakfast area. Seemed door to room 103 needed weather stripping. people were extremely pleasant. The GM was extremely helpful to use my 10 cards Need store stops, people left there door slam.

"Nice location"

4
14/04/2017

Perfect for stopping at for a quiet sleep on way from Florida to Toronto. Friendly front desk and decent breakfast bar where you can grab a coffee before heading back out on the road. Not far from highway.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay, and yes we are at exit 100 right off of I-77, quick off and on.

"34hr Restart "

5
10/04/2017

Recently renovated, 18 wheelers receives an additional discount on all rooms. Very quiet and located next to the Flying J. Everything about this place is positive. Nice soft beds, no bugs, great place to restart.

ChristyONeal, Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you very much, and yes we do offer a CDL rate as long as your working and truck is on the lot.

"Aunt Bee could not have done better!"

5
04/04/2017

A great night's stay in a clean and comfortable room. Breakfast was top shelf, and the breakfast staff was wonderful! I will stay here again on my next trip South. After a long trip North from Orlando, Florida, this inn in Mt. Airy was like an oasis in the desert. Check in could not have been easier, the wi-fi was super, and the room was immaculate. It's innkeepers like these people that give Best Western a good name.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, I am glad you enjoyed your stay.

"Always a pleasure."

5
02/04/2017

I highly recommend this property to anyone in the area or anyone passing through. Clean, comfortable rooms; the property is well maintained and always in excellent condition. The setting... God's country!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much, I am glad you enjoyed your stay. Hope to see you again.

"Excellent everything"

5
31/03/2017

Stopped here on our drive from Chicago to Myrtle Beach. Staff was extremely nice, room was clean, beds were super comfortable, and breakfast was awesome (only 2 hot items of biscuits and gravy and waffles but had a ton of everything else). View wasn't anything to write home about but we only made a quick stop to spend the night so didn't need a great view. I would recommend to everyone who wants a place to sleep comfortably and have a vey nice included breakfast before getting back on the road.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the review, I am glad you enjoyed your stay. We hope to see you again in the future.

"Clean & Nice - good place to stop"

4
29/03/2017

Clean rooms, clean hotel, friendly staff, comfy bed, average breakfast but very good. Coffee and water was hot. My ONLY issue is shower water pressure ... could be better. Perhaps changing the shower heads would do the trick. Otherwise I would deff stay here again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and we hope to see you again in the future.

"Great stay !"

5
28/11/2016

Family friends were renewing their wedding vows nearby and had rented a cabin for the family. We were invited to attend and be a part of their family celebration so we looked around for a nice hotel. Experience with Best Western for business led me to look at your hotel. It was a great experience for a great weekend. Excellent value, wonderful local attractions.

"Excellent Value"

5
28/11/2016

Very nice, clean hotel. The value was excellent. Our room was clean and the staff was eager to please. I would stay there again and recommend to others. Our receipt was e-mailed to us and we took advantage of the express check out.

"great room in a average looking motel"

5
25/11/2016

looks like a standard motel then you open the door and the rooms are exceptionally remodeled. property was adjacent to a large truck stop but you wouldn't know from in your room. you get a discount at the truck stop restaurant with your room key

"Very good place to rest and travel from."

4
19/11/2016

This hotel is next to a truck stop, BUT don't let that bother you!! This is a diamond in the ruff. I usually stay here on my way to the east coast and also on my way back to Michigan. Nice staff, breakfast is ok, but could have a bit more variety like breakfast sandwiches or hot eggs. Most BW's carry the frozen sandwiches and eggs that can be warmed with a micro wave. I would like to see that for this location, but all in all it is one of the CLEANEST BW's I have stayed in and that means the most to me!! Staff is friendly and I hope they keep up the good work!!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review and I look forward to seeing you in the future.

"Quality, Convenience & Economical"

4
17/11/2016

Very nice hotel that is priced right and convenient to I-77 and I-81. Great stopping point when traveling from Tri-State Area (Ohio, West Virginia, Pennsylvania) to the southern states. We stayed in the fall, but it looks like they have a nice pool to enjoy during the warmer months.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you very much for the great review. Yes our pool is awesome and I hope that you will come back during the summer and join us. Happy Thanksgiving.

"Great Place, Clean, Quiet, and Resonable"

5
08/11/2016

This hotel was great, the price you could not beat, at the end of a long day traveling from Florida, it was very quiet, clean and the beds soft and pillows fluffy, has a free breakfast in the am, but we left before it opened, but highly recommend this place.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you and I am glad that you enjoyed your stay. We look forward to seeing again in the future.

"Very Nice"

5
07/11/2016

This was a great place. Clean and updated. The staff were great. The food was good. The truck stop restaurant has anything you want from food to windshield wipers. I had only one problem and I did not have cell service. My room was on the pool side so no service. If you went outside and around the building you got service. Other than that the place was great.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Yes, cell service is hard to get on the hill here but we are a great place to come and relax and get some rest. We look forward to seeing you again.

"So clean and quiet"

5
07/11/2016

We visited Best Western Bryson Inn on a Friday night. We made prior reservations for 1 double room for one night. The staff was professional. Our room was on the first floor towards the back of the building and very quiet. The room was clean and so was the bathroom. There is no microwave but there was a nice small frig and a blow dryer. I would stay here again and recommend it to family and friends.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay and we look forward to future stays.

"Mount Airy Best Western"

4
06/11/2016

We stayed at this motel on our fall trip down the Blue Ridge Parkway. Located just off I77 it was easy to reach from the exit off the BRP at Fancy Gap. The lodging was very neat, clean and obviously well taken care of. The beds were extremely comfortable. The breakfast was also very good. We would definitely stay here again. Note: for those traveling on I77, this makes a very nice alternative to the much more congested area around Statesville.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the great review. We take pride in a motel and look forward to seeing again.

"Stayed here twice, a week a part"

4
02/11/2016

While on our way to Charleston SC, we stayed here on our way down & then again on our way back home. It is within a quarter mile from the highway, so it is easy off & in the highway. I made my first reservation online & the return trip I called & spoke to Wendy at the front desk. SHE IS AWESOME!!! She remembered us from our first stay. On our first stay we stayed in room 117, which is a 1 queen bed handicapped accessible room. The bed in this room was a little to firm for me, but I have medical issues with fybromyalgia, so beds are sometimes always an issue for me. We didn't need the handicapped facilities, but the room was nice & roomy. I typically don't eat breakfast, but my husband said it was good. I did go down to get a cup of tea before we got back on the road & looked in to see what they had to offer. The biggest thing I noticed was they have full sized Chobani Greek Yogurt. No other hotels we have stayed in have offered full sized, non "diet" yogurt. They had a good selection of mix ins for the oatmeal, as well as a nice selection of mini muffins etc. On the return trip we stayed in room 108, which was a 2 queen bed, non handicapped room. It too was nice & roomy. The beds in this room were much more comfy for me. One thing I liked about each of these rooms is that they have dispensers in the shower for body wash & shampoo & by the sink there was a hand soap one. To me, this is much more economical for the hotel & less wasteful in the long run. If we are ever in the area again, I would certainly stay here again and recommend it to other travelers.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay and I hope to see you in the future.

"GOOD"

3
29/10/2016

nice cleans rooms, next to freeway but was quiet, friendly staff, good breakfast- had Chobani yogurt. Did have to back track 7 miles to the town of Mount Airy. Would recommend have souveniers in lobby, One drawback -no elevator so had to take luggage up one lfight

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, we hope to see you again.

"Vacation"

5
21/10/2016

Very good price, great staff, comfortable accommodations, great breakfast. Would recommend this facility to everyone. It was five miles from where we were going but it was easy to get there from the motel. Check out was super efficient.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you and I can't wait til we see you again.

"Excellent Hotel"

5
20/10/2016

We have stayed at this hotel several times. The staff is very courteous, considerate & over all very welcoming & friendly. The room is always clean. We would recommend Best Western Mount Airy NC to anyone.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, and I am glad that you enjoyed your stay.

"Great place to stay"

5
17/10/2016

The ladies at the front desk during check-in were the greatest. This was the the most professional, friendly. efficient, informing, check-in process that I have ever had. The rooms were spotless and had many upgrades and items that made our stay great. Would qualify for a Five Star rating.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, for a great review and we look forward to seeing you again.

"Good little hotel"

4
09/10/2016

This is a good little hotel next to the Flying J truck stop on Interstate 77 in Hickory NC. I am telling you this because it requires two hundred characters for the review and good hotel is only nine characters

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review. It says we are in Hickory , NC but we are in Mount Airy, NC. I am glad you enjoyed your stay and we look forward to seeing you again.

"Nice place to stay"

5
08/10/2016

We stopped here on the way to Mount Airy for a visit, and found it to be clean, front desk staff very friendly, Room was clean and fresh, beds were comfy, location was convenient. Don't let it being next to the truck stop fool you, it is very quiet up on the hill. We will be back on our next trip to Mount Airy.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review, I am looking forward to your return stays.

"Owner of grading/ paving company"

5
01/10/2016

Excellent staff the manager christy even tops off your coffee in morning and room was spotless I will stay again for sure, I liked the fact that they are proud of their town they explained all about Mayberry and all the great things that goes on here

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for a great review. I look forward to seeing you again.

"Wonderful stay"

5
29/09/2016

Great service wonderful staff Had unexpected vacation plans changed because of gasoline shortage. These folks were very accomidating. Assisted us with our needs. Excellent continental Brkfst. Clean rooms. Friendly staff. Will stay again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
We are so glad that you stayed with us. We hope to see you in the future.

"Great find!"

5
28/09/2016

We stayed here when we visited Mt. Airy. It is quite a way out of town but still worth the drive, in my opinion. The ladies at the front desk were friendly and the room was typical but clean. The pool was so nice and clean! We enjoyed it very much! Coffee anytime & small snack in the check in area is a nice touch! Breakfast was typical but quite good. Thankfully, only a handful of folks there that night so the breakfast area wasn't overcrowded. The to go brown bag snack was lovely! Will stay there when we are in the area again!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, I am glad you stopped in. Can't wait too see you in the future.

"Mount Airy Visit"

3
27/09/2016

Visited over the Mayberry Days festival. The room is clean, bright and comfortable. We unpacked and went out to find some dinner and it took us at least 10 minutes to be able to turn left. The trucks (truck stop next door) kept coming and coming making it very difficult. Its about 20 minutes from the downtown area. The breakfast in the morning is nice and we appreciated the free newspaper. There is no mini-fridge or microwave in the rooms. Luckily we had a small cooler with us. A small upgrade to add mini fridges would make this very nice. We would recommend this to friends.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review. We are in the process of getting Mini fridges in the rooms, so hopefully if your ever back in the area we will have one.

"clean rooms"

4
26/09/2016

overall good, clean rooms. not noisy, we were on the far side from the truck stop. even being next door to a very busy truck stop, it was really quiet. room was very clean and comfortable. the outdoor sign needs to be a little taller since the trees have grown up around it. easy to miss

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and as for the sign, we have a brand new one and yes it stands taller for you to see. Thanks

"Budget, right off freeway"

3
26/09/2016

We stopped for the night on our way to Fort Lauderdale Florida. Budget friendly motel with easy access right off the highway about 10 minutes from Mt. Airy. We had a clean, bright room with good internet service. There is a small breakfast room with adequate breakfast items. Great dinner at Nana's Kitchen in Mt. Airy which was recommended.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, and we hope to see you again soon.

"Hillsville, VA flea market stay"

3
22/09/2016

We stay here every year that we go to the flea market. Nice place/good deal. This year we were a bit annoyed with the other guests' rudeness of smoking on the balcony and we had to walk through it to get to our room AND the front end office lady doing the same outside the office door/under the stairwell.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am truly sorry that you had to go through smoke of other guest, as for the front desk person, i will take care of that. We hope that you will stop in and stay with again in the future.

"Great value"

4
20/09/2016

The room was very clean and the beds were great. I will say I think the previous guest in our room smoked because we could smell a distinct "cleaning" smell when we walked into the room. Other than that this was a great room at a very reasonable price. The continental breakfast was great!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and we hope to see you on future stays.

"Overnight stay"

5
19/09/2016

We found this hotel via trip advisor app. It was a great overnight place to stay after a long day of driving. The stay began with a pleasant, helpful check in staff ( Wendy). Our room was spotless and I really enjoyed the liquid hand soap in the well light bathroom area, as well as the liquid soap and shampoo dispensers in the shower. The room was well equipped with microwave, fridge, iron, coffeemaker, and hair dryer. Another bonus was the clean outdoor heated pool which was open until 11 pm. It sure was a welcome for our aching bodies after being in the car all day. This morning we had a plentiful breakfast at the continental complimentary breakfast . All in all a very pleasant stay. We would recommend to other travelers. We will be back!

"Gem of a Hotel"

5
19/09/2016

Okay, here's a nice surprise in Western North Carolina! I have been staying at Best Western hotels recently because I heard that they were re-doing their sites. The one in Mount Airy was really great! The beds were comfortable, and the room was extremely clean. They even had soap and shampoo dispensers in the shower -- what a smart idea! I didn't have to waste a whole bar of soap for the one night I stayed. Also, their breakfast choices were better than most of the hotels I've stayed at for business. Who else has dried cranberries to put on waffles? And come on, it's Mount Airy, right in the middle of Andy and Barney and Opie and Aunt Bee land. You will enjoy this place!

"Best Bed"

4
17/09/2016

This motel is off of I-77 and seems to be new or remodeled. It is very clean. The desk clerks were friendly. The room has a hair dryer, table and two chairs, very comfortable bed, large flat screen T.V. with HBO, free WiFi, refrigerator, but no microwave. You can get a discount at the restaurant down the hill from the motel. The free breakfast at the motel included biscuits, gravy, waffles, pastries, cereal, yogurt and fresh fruit.

"Gem of a Best Western"

5
14/09/2016

Stayed only one night while passing through area. Best Western hotels often vary in quality and this one was a real gem. Room was clean and smelled clean as well. Facility is well maintained. Internet was good and breakfast was good. We had no complaints and would not hesitate to stay here again.

"Good place to stay"

4
05/09/2016

We stayed here for two nights while in town for a wedding. The employees behind the check-in desk were very friendly and professional. The hotel happened to be full that night, but we had made a reservation long in advance. The (king) room was clean, but the carpet had seen better days. It smelled like a lot of Febreze had been used earlier that day. The bathroom was tiny, but the shower was the kind you want to spend extra time in. The room had a fridge, a microwave, and an iron and ironing board. The bed was very comfortable and it was very quiet at night. The breakfast room was cramped and the breakfast pretty basic fare. Overall this hotel seemed a bit expensive for what it was, but it was in line with the prices of other hotels in the area.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and we hope to see you again soon.

"Vacation"

5
05/09/2016

A great place to stay. This is a convient location to Hillsville, Va. There is a a very nice restaurant next door named Brendels which has great food. Close to convience store and gas station. Would highly recommend this as a place of choice to stay if in this area.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review.

"Overnight in Mount Airy"

4
28/08/2016

Was very impressed with this hotel! I booked a night in a king room. I was going to be driving 10 hours and I ended up arriving a lot earlier than expected. I called around 4:00 a.m on Saturday the 20th. The auditor who was working was very pleasant and said that it would be no problem that I checked in around 8:30 am. I REALLY appreciated this. Upon check in, the 2 girls did an excellent job. They redeemed my points for my free night, gave me all the information I needed, and had me on my way. The room was excellent - very big, clean, and spacious. They had a nice pool area that I didn't have the chance to use. Breakfast in the morning was crowded, but it was prime check out time! They had a nice spread of items to choose from. The only negative comment about my experience here was when I tried to get change for a $5.00 bill around 7:00 p.m. I wanted five ones so I could get a water out of the vending machine. I went to the desk since I was out of ones. When I asked for change the lady at the desk informed me they didn't have any. I find it odd that you don't have $5.00 in ones. I work for a Best Western and know for a fact that cash drawers have a set amount. I turn people away when they ask for big bills turned into small ones, but not a $5.00 bill... I was not very happy about that considering it was hot and humid outside that day.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay but I am not sure why you couldn't get change for a 5, that is something i will look into. As for the cash drawers that doesn't have anything to do with Best Western, each hotel has there on policy about that, but you most definitely should have been able to change out a Five. We hope to see you again in the future.

"Nice Place to Spend the Night"

5
28/08/2016

A convenient stop for our trip to the beach. The staff was exceptionally caring and helpful. They went out of their way to see we were comfortable. The place was immaculate and nicely upgraded for an older facility. Although we did not use the pool it is well maintained. There were two home style restaurants just across the street.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
We try to make sure your stay is comfortable, what better way to do that than with a clean room. Thanks and we hope to see you again.

"So clean and comfortable"

5
21/08/2016

We stopped in this Best Western on our way to the outer banks in 2013 and enjoyed our stay. We were driving through again, headed to the outer banks, and were so happy we did. Just like we remembered, the hotel was clean, comfortable and full of friendly staff. I can't recommend this hotel enough if you need a place to stay.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you guys decided to stay with us again. I am happy you enjoyed your stay and we will see in again in the future.

"Cleanest room!"

4
21/08/2016

Have to say this was probably one of the cleanest hotel rooms we have ever stayed in. No dust bunnies, no dust around the baseboards, very, very clean bathroom. Hats off to the cleaning crew! The bed was quite comfy, with lots of fluffy pillows and was beautifully made and bedding already turned down for us. Seemed a lovely welcome. We opted to skip the breakfast bar since it was rather cramped, but picked up coffee and then we hit the McDonald's down the street before jumping back on the freeway. This hotel was a great value for the money.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review and we hope to see you in the future.

"Mayberry Weekedn"

5
16/08/2016

Spent 2 nights in Mount Airy at the Best Western Bryson Inn so we could visit the local Andy Griffith sights. The rooms were very clean, the carpet needs replacing but you could tell that it had been vacuumed. The pool was excellent, very good size and clean with nice tables/chairs around it. The breakfast was about what you would expect (waffles,cereal, breads,yogurt,fruit etc). The only negative was that the breakfast room was so small that if more than 4 or 5 people are in there you can't hardly get around to get your food or sit at one of the 4 tables they had. My family fixed our food and went back to our room to get away from the crowd. Of course we went to breakfast at probably the peak time of 8AM on Saturday. When we tried again at 9:30 AM on Sunday it was just us and 1 other couple, much easier to get breakfast. Would highly recommend this hotel for the pool and cleanliness and location.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review, and we look forward to seeing yo again in the future.

"Clean Room - Easy Check In"

4
14/08/2016

Overall we were really pleased with our stay. The only downside was that the room seemed a little damp feeling in the air and carpet. We have allergies so this made the night alittle rough when trying to go to sleep after a long 10+ hour drive. Room was clean and the check in was easy. We arrived after 11 pm and the staff was very friendly and helpful.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, I am glad you enjoyed your stay. The humidity that we have all been dealing with is horrible and where it is so hot outside if you turn the A/C unit down it causes the room to feel damp. Maybe the humidity will be gone soon. I hope to see you again.

"Cleanest Ever"

5
13/08/2016

The price was good and the personnel were outstandingly friendly and helpful. Best of all, it was ULTRA-CLEAN with a fresh fragrance. Room was quiet and well furnished. One of the best motels we ever stayed in. Keep up the great work guys.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review! I am glad you enjoyed your stay.

"Great Facility, Great Folks"

4
08/08/2016

The fact that this hotel is right next to a truck stop may give one momentary pause. However, this really is a very nice place and very well-maintained with a friendly staff. The pool is clean and inviting. And, probably because the site is up the hill from the truck stop and surrounded by nice landscaping and trees, we weren't aware of the truck stop except when we wanted to be. Why, you may ask, would one want to be aware of the truck stop? Simple! The food in the diner there is great, it is a short walk from the hotel, and it is reasonably priced. Overall, this place was a very pleasant place to stay while exploring "Mayberry" and a reasonable value.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review. We hope to see you again.

"Clean and comfortable"

4
08/08/2016

This hotel is located near Mount Airy, N.C. which is the town where Andy Griffith grew up. Interesting sites and an all around awesome town. The Best Western Bryson Inn is with-in minutes from Main St. The hotel is clean, well lit and the bed and pillows are fantastic. Very comfortable. And the coffee in the lobby is always fresh and hot. Definately recommend a stay here.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am so glad that you enjoyed your stay, and we hope that you will stay with us again. Thank you !

"No phone service"

4
04/08/2016

The receptionist was very helpful and friendly. He assigned us a downstairs room since my wife has mobility issues. The room was large and well lit and decorated. The wifi seems to work okay but there is no phone service inside or outside. Even the restaurant at the bottom of the hill is sketchy. The breakfast. Area is small and was formerly a guest room. Nothing fancy. Adequate place for a one night stay.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, I am glad you enjoyed your stay and we hope you will stop in again if in the area.

"pretty nice"

4
01/08/2016

Clean room, nice heated pool, clean, kept grounds, clean room, everything worked, friendly staff. Only drawback was right next to truck stop, and the breatfast was not as good as other best westerns. but it was all 'ok'

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, I am glad you enjoyed your stay.

"Nice clean motel..."

4
27/07/2016

We stopped at the hotel on a Saturday night and it was full I think. The room was nice and clean, and was well stocked with shampoo and liquid soap. My biggest complaint is that there is no refrigerator in the room. Would I stay again - yes for one night - no if the stay was to be any longer. Refrigerators seem to be standard in most hotels/motels these days.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and we are working on getting refrierators in all rooms hopefully soon. We hope to see you again.

"Overnight stop on the road to Myrtle Beach "

3
24/07/2016

Motel is located right off I-74 in Mt. Airy NC. Rooms are typical setup with one or two queen beds, flat screen HDTVs, or room was clean, but there was a faint mildew smell in the air and the room felt damp all night. Possibly a problem with the AC. We arrived at 10pm and were able to get a hot meal at the truck stop diner across the way. Food was good so was the service. The outdoor pool looked nice, although we didn't have time to use it. Complimentary breakfast was served from 6-10 AM. The variety was good and there was even a DIY waffle maker, OJ, Apple Juice, Milk, Coffee, Cereal, all types of dani shes, bagels, muffins, and biscuits and gravy. The dining room was small and busy. Overall I'd say this motel was decent, however, not worth the $85 rate. As an overnight stay it served is purpose.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review.

"Not Typical Best Western Quality"

3
21/07/2016

I chose this location because I'm used to the GOOD quality and comfort I usually get at Best Western. This place made me think that someone bought a Budget Host Inn and put the BW name on it. The first room I got was very damp and stank. I requested another room and was given one with no problem. This one didn't smell but was still somewhat damp. The bed was so-so on comfort, soft but not exactly what I expect from BW. The breakfast reminded me of a sub par cheaper variety of motel. Pepper gravy? Really? Guess sausage isn't on the menu.

ChristyONeal, Front Office Manager at BEST WESTERN Bryson Inn, responded to this review
HI i am very sorry that you did not like your stay with us. We try very hard to make each guest comfortable and happy. We hope that you will stay with Best Western Again.

"Perfect vacation travel stop over"

4
18/07/2016

This hotel is a perfect stop for the trip back and forth between Ohio and Myrtle Beach. We stayed here on the way home. Excellent location right off I77 and I74. This is an older property with excellence beds (very comfy) and a nice clean pool and clean property. Great deal for what we needed. Next door to the truck stop with restaurant. Not much else around. Ten minutes from Mt Airy. All rooms are accessed from the outside. We heard no one all night. We hit the road at 6 a.m. and avoided the northbound traffic.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay and we look forward to seeing you again.

"Sparkling Clean and Friendly"

5
17/07/2016

This is the one of the cleanest motels, maybe the cleanest, I've stayed in. The room, lobby, and breakfast room were all spotless. I didn't use the outdoor pool but there was a family doing so when I arrived. The breakfast is the usual, but also included biscuits and gravy, and very good toppings for the oatmeal and waffles. They also had full-size Chobani yogurts. The room AC worked perfectly, the carpet and mattress looked new. The bathroom was good, everything worked fine and was clean. The rooms open to the outside, there was no traffic noise. I'd stay here again. It was full the Saturday night I stayed there.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad that you approve, the staff and I work very hard to keep a clean and friendly place that you can enjoy. Thanks!

"Amazing Nights Stay!"

5
17/07/2016

After a couple of somewhat rough nights in other cities, it was such a relief to find this wonderful hotel! The room was large and very clean. It even smelled clean! The staff was wonderful. Friendly and helpful. The only negative that I can think of was that we didn't stay there longer.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad that you enjoyed your stay and we look forward to seeing you in the future. Thanks!

"Another Damp Room"

4
14/07/2016

It's one of those hotels where the room seems damp and musty like there's a problem with the air conditioner. The fan runs all the time with no "auto" setting. Also didn't expect the motel with no elevators layout. Check the photos before booking.

ChristyONeal, Owner at BEST WESTERN Bryson Inn, responded to this review
I am very sorry that you had an issue with your room, I didn't have any calls into the maintenance for the issue. We could have tried to fix the issue if you had let us know during your stay. As for the elevators, no we do not have one, we have 2 floors and sets of stairs and each end.

"Don't use Trivalgo - Best Western - Great !!"

5
13/07/2016

I looked online for a room in the Mt. Airy, NC area and it appeared all the Hotels were booked. When I arrived, I was told this Hotel was $85 per night; however, Trivalgo charged me $118!! So much for finding the 'lowest' priced Hotel. Never will I use them again !!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad that you stayed with us, but please call the hotel direct or use there 800 number and you will be able to get the best rate available.

"Lovely hotel in quaint town"

5
12/07/2016

So enjoyed our stay a few weeks ago. Penny and Wendy were super friendly at the front desk and breakfast buffet. Made us feel right at home. While traveling from Florida to Pennsylvania this was the perfect place to stop. Great Mayberry town.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am so glad you enjoyed your stay. We want you to feel like your at home.

"Do you like the smell of cigarette smoke?"

3
07/07/2016

There are a few advantages to staying here. As other commenters have noted, we found our room to be very clean. Most of the staff was very friendly. Some aspects of it are very well designed, such as the fact that the pool is somewhat removed from the rooms, so that no one has disadvantage of having to deal with the noise that inevitably comes with a swimming pool. My major complaint, however, is that for a non-smoking hotel, while the rooms downstairs have 'no smoking' signs on the doors, there are no such signs on the doors upstairs. And so while we were getting ready in the morning, we noticed smell of cigarette smoke coming in our room. The guests staying in the adjacent room had gone outside to smoke and their secondhand smoke was now in our room. Had there been no smoking signs, we would have just pointed toward the signs in the matter would've been done with; instead, we were left to kindly request that they not smoke next to our room. These idiots, who sort of looked like parodies of Elvis impersonators, just give us a dull glance and told us they couldn't see how their smoke was entering our room. At check out, I asked to speak with a manager but was told she was unavailable. When I complained to the girl behind the counter, she told me not to worry, that I would not be charged as though I had smoked in the room. (!?!?!) Of course, this was not the point. She then told me she regretted that we had such a problem and assured me that the manager would be in contact with me about it. This never happened. My recommendation: either stay bottom floor where there are clear signs that indicate no smoking, or better yet, stay someplace else.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Hi, I am glad that your room was clean and that you enjoyed it. Unfortunately, All of our rooms are non-smoking, but that is rooms not outside. I really can't control what goes on outside the rooms, I am very sorry. I hope that you will consider staying with us again.

"Our stay"

5
04/07/2016

We chose this restaurant because we like Best Westerns. The stay was great even though it was only for one night. We did not have to travel far to get to our vacation interest. There were plenty of conveniences for gas, food, entertainment.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
thank you

"Bryson Best Western"

5
04/07/2016

We stay at the Bryson Best Western on our way to and from Myrtle Beach. The people are very accommodating: we are always able to get the type of rooms we need. The rooms are clean and comfortable. The pool area is very nice and always clean. There are good restaurants close by for dinner (Thirteen Bones-yum!), and the breakfast offered at the hotel is decent.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you very much, can't wait to see you again.

"Great breakfast, very clean"

5
01/07/2016

A surprising find on a road trip. Very well-kept. We got the last room of the night. Appears to be a very popular stop with people traveling to Myrtle Beach so you might want to book in advance during the summer. The breakfast was extensive and filling.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay, We take pride in our place.

"Great Value, Very Clean"

5
26/06/2016

We stayed 2 nights, Friday and Saturday. The room was very clean and seemed to have new carpet. The water pressure and temperature was perfect. Also, the front desk help and server for the Continental breakfast was very nice, I was impressed with the cleanliness of this place. Good value

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for your comments, I am glad you had a good stay, we look forward to seeing you again.

"better than expected"

4
26/06/2016

Room was far better than I anticipated. Clean and comfortable and priced right. Stayed at other hotels and paid more and got a lot less. Location was right off the highway with Wineries nearby to visit.

""Surprising find""

4
26/06/2016

We booked this hotel after reading some of the reviews and were pleasantly surprised. The staff was very nice as was the free breakfast. The room and pool were spotless. The beds were comfy and the whole complex was very updated.

"overnight stray"

4
24/06/2016

One night stay while traveling to Charleston. Friendly, informative, comfortable, and breakfast was good and filling! Would stay again. Very close to Mayberry attractions. Took in the local Andy Griffith museum, downtown has the jail, Floyd's barber shop, Opie's candy store, Walkers soda shop, and more. Antique stores are nice and well organized! Took us backin time.

"Nice clean hotel"

4
22/06/2016

Comfortable beds, clean rooms, and friendly staff. It's located next to a large truck stop and have a lot of truck parking so I imagine they get a lot of business from truckers driving through. The breakfast was fairly standard but well stocked. Overall a good value for an overnight stop.

"Better than expected (despite high expectations)"

5
19/06/2016

I chose to stay at this hotel due to the consistently good reviews documented within tripadvisor. Constantly remarked upon was the cleanliness of the rooms. Our bathroom was immaculate. The caulking around the tub looked new. We stayed in a king room which included two comfortable chairs (a fellow traveler noted that their king room did not have the same chairs). This is an older style hotel but we enjoyed our stay, sitting outside near the large pool during a quiet and unexpectedly cool evening. The breakfast included cereals, yogurt (plus toppings), waffles, boiled eggs and multiple sweet breads. The only shortfall pertained to the limited number of restaurants within the immediate vicinity. I would stay here again when traveling through NC.

"Very clean rooms and comfortable rooms."

4
18/06/2016

I stopped for the night while travelling up I-77. The desk staff was very polite and hospitable, and my room was easy to access and very clean. I enjoyed the automatic soap and shampoo dispensers in the bathroom so no more fumbling with opening small bottles and tiny soaps. Very comfortable beds. Comes equipped with iron, coffee maker and hair dryer. I did not have need for these items, but it's good to have them there when you do need them. My only complaint was the continental breakfast room is extremely small and the guests were crammed in very tight. There is a table and chairs blocking the emergency fire exit, which I am sure is not legal, but seating is otherwise extremely limited. Many guests were eating in the lobby or even standing in the lobby to eat because of lack of space. (And the waffle maker didn't seem to be working very well, but that's not a big deal). The breakfast offerings were very good; it's just the space to sit and eat was competitive to say the least. The nicest part, especially in the heat of summer, is the pool is open until 11:00 pm.

"Number 2, was very good, so 1 must be REALLY nice"

5
17/06/2016

The BEST WESTERN Bryson Inn was an excellent traveler stop hotel. Room 219 was quiet and clean; and the water pressure for showers and sink was excellent. The beds were big and comfortable with nice sheets and thick pillows ( but I really dislike the thick pillows...personal preference). The free breakfast included at the regular items except for eggs and bacon. It had yogurt with make it yourself topping assortment, waffles, cereal, boiled eggs, etc. Complementary USAToday as you left and...and...one of the cleanest looking outdoor pools I have seen in a while. Easy on and off I-77 and just a mile off I-74 with super easy access to both, plus a flying J right next door for gas the next day. HIGHLY RECOMMENDED STAY.

"Neat & clean."

4
16/06/2016

Neat and clean facilities. Pool was heated and we enjoyed swimming in it.. The king siized bed was very comfortable, probably one of the best we've run across in a hotel. The staff was helpful..We would probably stay again when in the area.

"Nice hotel right off the interstate"

4
15/06/2016

My wife and I stopped at this hotel en route to West Virginia, and found it to be a very nice stay. The hotel is on top of a hill right off I-77. The women at the counter were very friendly, and the check-in process was quick. The room was clean and the neighbors were all quiet. The breakfast was alright but in an extremely small and crowded room.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, I am glad you enjoyed your stay and we look forward to seeing you in the future.

"Great hotel"

5
13/06/2016

Great hotel! This location was quite and the staff was outstanding. I would most likely stay at this hotel again. Room and bathroom was clean, bed was comfortable and internet worked well. I only got coffee but breakfast looked good.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review and we look forward to future stays.

"wonderful experience"

5
10/06/2016

staff were friendly and helpful. rooms were clean and comfortable. price was reasonable. Was traveling with elderly parents and there handicapped room was very nice. it had a large walk in shower that my mother felt safe showering in.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am happy that you enjoyed your stay and we look forward to seeing you in the future.

"Good stopover"

4
08/06/2016

This hotel is close to I-77. It was convenient when I had a family situation that involved a quick trip to the area. It's close to where I needed to be. Has a typical continental breakfast, comfortable bed and clean room. It does not allow dogs and in normal circumstances, I would have been traveling with my dog.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, for the great review

"Very clean and friendly"

5
06/06/2016

From the moment we walked into the front lobby, it looked and smelled clean. Room was very clean and comfortable. Staff was very friendly. Breakfast was good, however the breakfast room is on the small size. Nice outdoor pool. Plenty of parking.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Yes we do have a small breakfast room but we do offer trays if you would like to take back to your room or just come on in and be cozy just like family.

"Nice Place Clean"

4
31/05/2016

Good place to stay clean, quiet, comfortable. breakfast area is way too small. other than that it was great. bed was nice bathroom was great. Pleasant smell no smoke witch was great. Kids loved it so did wife.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay, and we hope to see you again soon

"Great stop-over"

4
27/05/2016

We have stayed here several times before. It is very reasonably priced, immaculately clean and the beds are comfortable. What more could you ask for just sleeping. They are in the process of re-doing several rooms. Looking forward to seeing those.

"Poor customer service"

3
24/05/2016

We stopped on out way to Charlotte , very pleasant receptionist , I asked what the rate was she told me xxx I said you have an internet rate of $76. She said yes it is cheaper to book online so she gave me the wifi password but because it was after midnight I couldn't book for the Friday online it was giving me the option to book Saturday . I told her of my problem booking and asked if she could honor the rate, she said she couldn't . I also have an entertainment discount book/card which takes off 10% and she said she couldn't take that either. Being desperate I took the room. I called customer service who was very nice and tried to help she then told me she would contact the hotel to try to have them adjust the rate. They refused. Back and forth emails between the manager and she kept saying they weren't offering any discounts that night and they don't take my entertainment discount. When best westerns customer service confirmed with me that they did have the entertainment discount rooms available that night. Just poor customer service in my opinion , if I could have booked online I would have it was impossible they should have honored the rate. I'm even a best western reward member but won't be staying there again.

"Not up to BW standards"

3
23/05/2016

I have been staying exclusively at Best Westerns since trying them last year. This is not one of their best. Higher priced compared to others, and less amenities. Older bathrooms and furnishings. No gym. It said there were refrigerators and microwaves but they had neither. Staff not nearly as friendly. Breakfast was worse than any other I had been to. Make sure you specifically ask for special rates for any club memberships you have because they don't offer them otherwise. The room was very clean. The bed and other furniture were old.

"Well worth the price....clean room."

4
21/05/2016

The hotel is next to a truckstop but even so my room was quite quiet and peaceful to spend the night in. My first impression upon entering it was how wierd it was that the tv appeared to be half in the living room, half in the bedroom. A minor detail to me as I rented the room primarily for the bed and shower, but still wierd. The bathroom was exceptional, I loved the tub and it was quite clean. The king bed was lovely but the pillows had too much give for my tastes, but yours may vary. The room also had a binder in it giving suggestions for local events in the case you were a tourist. Not much for me, but I liked the effort the hotel made. The continental breakfast was a true gem... I loved the waffle press and they had good orange juice to go along with it, plus various Danishes and fruit though I skipped those. All in all, I would definitely give this hotel a recommendation for anyone in the area. And Danicka at the front desk was very friendly upon checking in, a true delight to the hotel experience..

"Saturday Night Stay"

5
09/05/2016

We wanted to stay midway between Waynesboro and Asheville along the Blue Ridge Parkway. Mount Airy seemed a good sopt and the BestWestern had good ratings and a reasonable price. It was a great stay. Room was large and quiet, Bed was comfortable. One thing to know is that there is no elevator and the rooms are on an ouside corridor. Breakfast was good but the room was a little small. Everything else was perfect.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review, and we look forward to seeing you in the future.

"BW Mt. Airy"

3
09/05/2016

Positive: clean room, comfortable bed, great shower, great location, quiet. Negative: When checking in, an employee's loud children were in the lobby, were taken to a back room and could still be heard; they were later in the lobby again, sprawled out on the furniture. We reserved a room with a queen bed, were given a room with 2 double beds. The concrete steps are cracking and dangerous. Breakfast was out of juice at 07:00 one morning. Ice machine was locked up in the pool area - could not access it, had to buy ice even though we could see the ice machine.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad your room was clean and you enjoyed your stay, as for the room type you requested, our standard rooms comes with 2 queen beds in them and then we have a 1 king bed room type. All other room types are our handicap rooms. I do apologize about the juice machine in the breakfast room, we actually had to call in maintenance from the juice company to come in and work on the machine, as for the ice there is a machine on both sides of the building but the one at the pool area is not opened up until the pool opens for the season, but we have ice on location at all times, it is just on the opposite side.

"Convenient locaton"

4
01/05/2016

This hotel was convenient to Pilot Mountain State Park and Hanging Rock State Park where we went hiking. Even though it was a Friday night and the hotel was full it was still very quiet. Rooms were clean and breakfast was good.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, we are glad you enjoyed your stay.

"Good"

4
30/04/2016

The trip advisor reviews were spot on. This place is very clean with nice beds and linens, the breakfast was above average and good coffee. Excellent value for a night on the road, I would recommend this as a good quiet place to stay while travelling 77. The hotel also runs the family restaurant and truck stop across the road. We did not eat there.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the review.

"Better accommodations 15 miles away"

3
30/04/2016

Room smelled good and was clean. We wanted a frige and microwave and that was extra, plus a room with our requests was on the second level. Don't like changing rooms but the second room was larger and had the frige and microwave.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, as of right now the only rooms with a micro/ fridge are our King room types, but we are working on all rooms to have them eventually.

"Pleasant Surprise"

5
27/04/2016

I selected the hotel as a midpoint for a trip I was driving. I was pleasantly surprised by the hotel and the area. This is a cozy little piece of home in the mountains of NC at the VA border. Loved my stay here so much I made sure I stayed here on the way home a week later! I felt safe, the staff was wonderful and the accommodations excellent, couldn't have asked for anything else.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am so glad you enjoyed your stay. We strive to make your stay complete.

"Friendly, clean facility"

4
26/04/2016

Bright clean lobby with friendly, helpful staff. Clean, updated rooms. Comfortable bed, plenty of fresh, clean towels. No fridge or microwave though. Ok continental breakfast, basic cereal, waffle maker, pastries, yogurt.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, we are glad that you enjoyed your stay. We are updating things as we speak so hopefully soon we will have micro/fridge in all rooms.

"Awesome Staff"

5
18/04/2016

I have stayed at this hotel on may occasions over the years and they have always excelled in customer service and satisfaction. I highly recommend this Best Western for any business or pleasure stay. The property is well maintained and the rooms are always neat and clean.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review and we look forward to seeing you in the future.

"Nice quiet room"

4
10/04/2016

Our room was located on the back side of the hotel away from any street noise giving us a very restful sleep. Hotel is not far from downtown Mount Airy, Andy Griffith's Mayberry. Staff were very nice and made sure we had all we needed.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your stay, all of our rooms are pretty quiet but the ones on the end of the building are really quiet because you do not have to her other vehicles pull up. We can't wait to see you again in the future.

"GOOD STAY"

5
06/04/2016

This is one of our favorite Best Western's. Very clean and great staff. We always like to stay here and visit Mt Airy and catch up with Andy and Barney. The breakfast is good and and the area spotless.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Hi, thank you for your loyalty, I look forward to your future stays!

"Great value for the cost"

5
29/03/2016

Stayed here as a stop-over for a long drive. Check-in was easy. The room was spacious and clean. Queen beds are a plus. Plenty of hot water. Breakfast was decent for the cost. We will definitely stay here again for this annual journey.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you very much, we appreciate your business and look forward to seeing you again.

"THE BEST - Best Western"

5
29/03/2016

This is the BEST - Best Western that I have stayed in. It is spotless! The staff are very professional & helpful. The bed is very comfortable as are the pillows. They have everything that you may need there.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks! We try very hard to make sure you are comfortable with your stay.

"Don't Worry!"

5
28/03/2016

Don't let the fact that there are no other hotels around or that there is only a large truck stop at the bottom of the hill worry you. We found this Best Western to be modern, clean and comfortable. Not fancy, typical size bath and room, but very nice for the price. Short drive to

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks, I am glad you gave us a chance, and we look forward to seeing you in the future.

"This was a very clean and nice place to stay."

5
24/03/2016

We arrived later in the evening and were promptly checked in. There was some confusion with our groups rooms but the problem was quickly solved. The rooms were very clean. The beds and pillows were nice and comfortable. I love the soap and shampoo dispenser in the shower. None of those little bottles to slip out of your hand. They had the perfect little one cup coffee maker in the room. Very nice. The breakfast was not as nice as I have seen in some Best Western Inns.

"Very Clean/Attentive Staff/Reasonable Price"

5
21/03/2016

We stay at this hotel every year in our trip to Florida and back. It is easily accessible from the highway. The hotel is the cleanest I've ever stayed at. The beds are comfortable. It is entirely smoke and pet free. The staff is very polite and very attentive. The breakfast offers lots of choices. The price is very reasonable. We would recommend to anyone.

"Nice size room and double bowl sinks!"

5
16/03/2016

We had a king suite(rm 201) which wasn't that much extra especially with 2 BW Rewards to reduce the price. While I prefer a first floor room, the suites are apparently only on the second floor but at least it was at the top of the stairs and above the office. The room had a sofa and chair in addition to the usual desk and TV(37"). The bathroom area had a huge L shaped counter top with 2 sink bowls which I wish they all had as it is very convenient. There was also a nice size refrigerator. The bed was very comfortable. Manager Christy brewed us fresh coffee after we checked in. There is a glass case with Mayberry memorabilia in the lobby in case you want a sheriff's hat and badge or Aunt Bee's Cookbook. We would definitely stay here again should the need arise as it is between 2 interstates (74 &77). It is next to Brintle's Travel Plaza with a 24 hour restaurant.

"Just Right."

3
28/02/2016

I needed a quick and less expensive place to stay on my travel north. This was a good fit. I have no complaints. Easy check-in and a decent bed for a decent price. Breakfast was provided, but I only made a coffee. Thanks!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, we look forward to seeing in the future.

"Clean clean"

5
27/02/2016

Love the expanse of the King Suite, Clean room and there was no mold in the shower. Every thing in it's place. Older Building , but clean is comfort. Would recommend this hotel at 5 out of 5 . Will come back. Do your self a favor, as this is a great stop over. Breakfast is not hot Eggs and bacon and sausage, but biscuits and gravy Boiled eggs yogurt and fresh fruit is good in my eyes. \\will be back

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the great review, and I glad you enjoyed your stay. We look forward to seeing you in the future.

"Clean and comfortable"

5
23/02/2016

This hotel was the only one off the exit ramp. it was very comfortable, clean, and had friendly staff. No complaints to be had. This hotel does not take pets, which could be a problem for people traveling with a pet.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review, and we look forward to seeing you in the near future.

"One of if not the cleanest Hotels I have used."

5
19/02/2016

Room was very comfortable, as were the beds. Hotel staff was very friendly. The whole place was extremely clean. I would recommend this to anyone who wants a nice clean room at a reasonable price. A+ rating from me.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the great review. My staff works real hard and keeping the motel clean and i am glad you approved. We look forward to seeing you in the future.

"Great place to stay"

5
18/02/2016

We found it to be a great place to stay. The free breakfast had a variety of things to eat. The staff was great. We found the room to be very clean. It is about 7 miles from Mt Airy. It is near a couple of different restaurants and gas stations right there too.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review, we look forward to your stays in the future.

"Quick over night trip!"

5
18/02/2016

Very nice stay for a quick over night visit to Mount Airy! We had a corner room that was very spacious and very clean! Conveniently located right off the main highway. I've stayed here twice so far and every time it has been spotless, quiet, and the staff is very friendly.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, we look forward to seeing you in the future.

"Convenient off of I-77& A great place to stay"

4
12/02/2016

I have stayed at this BW Hotel SEVERAL times on way to or from Florida AND when attending NASCAR races at Martinsville, which is an easy 1 hour drive from this location. The facility is VERY WELL maintained and looks much newer than it is, but still in great condition. The rooms are clean, neat and very adequate for an overnight stay. The beds are very comfortable. The front desk staff is friendly and treats you well. As a BW Rewards member who stays at BW almost exclusively, I was offered an upgrade without any mention, asking, or begging. This is unusual. The breakfast is the usual small hotel breakfast with a relatively small seating area. The only draw back this time was the gravy for the biscuits. It was very thin and watery. I have had much better gravy at most BW facilities. The lid on the container had a LOT of condensation on the under side and it apparently dripped into the gravy contributing to the watered down taste. The 10% discount at the Flying J truck stop restaurant next door is a good thing,

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank You for the great review, and we look forward to your stays in the future. As for the gravy, I will definitely look in to that.

"Very clean and friendly property"

5
06/02/2016

Travelling north from Florida, I found this Best Western conveniently located off of I-77 at Mount Airy. Very clean and well kept property, with friendly staff, and at an affordable price. I will stop there next time I am returning form Florida back to the cold north.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad that you found us and we look forward to your stays in the future. Thank you for the great review.

"Not A Great Location"

4
16/01/2016

This is one of the better Best Western Hotels. It has friendly and efficient staff, the place looks new and is very clean. The rooms are well appointed. The breakfast was a good typical Best Western, The hotel sits on a small hill but overlooks a busy truck stop. The restaurant at the truck stop serves good food at a good price. The town of Mount Airy is about 6-7 miles away, however the hotel is close to the highway

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Hey thanks for the review, I am a little confused with the title of the review "not a great location" and then the review is good. Maybe auto correct changed some words. that happens to me often. I am glad you enjoyed your stay and we hope to see you in the future. Once again, Thanks

"excellent stay"

5
09/01/2016

I had an excellent stay here at Best Western Bryson Inn. The room was clean and comfortable. I recommend staying here to anyone. The staff are friendly and helpful. The room was one of the best parts of our visit to Mt. Airy NC

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the great review, and I am glad that you enjoyed your stay. We strive to make your stay enjoyable and comfortable. I hope to see and your friends in the near future.

"Fine place to lay your head (for one night)"

3
03/01/2016

This particular BW was adequate. The check-in and check-out were easy. The bed was comfortable. The only problem we had was the black mold on the ceiling, especially in the bathroom. (The aforementioned was all I had to post, but BW and TripAdvisor mandated that I would need to post more, soooooo, to reiterate, black mold was on their ceilings. Now, is that what BW and TripAdvisor REALLY wanted from me?)

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you guys stayed with us, and we hope to see you in the future. As for the ceilings it isn't mold, we have actually have it looked at.

"Pleasantly surprised"

4
02/01/2016

We needed a hotel at the spur of the moment and took our chances with this Best Western. The AAA rate was great and the location perfect! The room had 2 queen beds and was very clean. I like a bathroom area that is well lit and this certainly was. The shower gel and shampoo dispensers inside the shower were a nice convenience. The q-tips were also appreciated - not something you get in most hotels. The room was 'basic' so there wasn't a mini fridge or microwave but there was a hairdryer, a nice little coffee maker, nice sized TV and an ironing board. As other reviewer's stated, there was a decent selection of items for the continental breakfast or if you prefer to have a heartier meal you can go to the restaurant next-door. Other than having to go on a wild goose chase for the ice machine, everything was more than satisfactory and we would certainly stay here again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review, and we hope to see you in the future.

"Dec Trip"

3
19/12/2015

over all fair. The room we had is in bad need of update. Sofa fabric on the sofa has a hole in the armrest. Over all the room seemed to be clean however the dirty/stained carpet gave the room a dingy apperance

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the review, we take all of the reviews very seriously and I will try to make changes. We hope to see you in the future.

"Convenient location"

3
10/12/2015

The staff very friendly and the rooms very clean. The breakfast had a variety for everyone. The location is very convenient off I 77. The building is older and you could hear the people above you, doors closing and people talking. Our air conditioner rattled the whole time. If you are just looking for a place to sleep and you can sleep with noise, this would be okay for you

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for your review, I do apologize if you heard noises from others but I really wish that you had called the front desk about your ac unit, we would have made it right or moved you. Hope to see you in the future.

"Bryson Best Western Motel"

5
04/12/2015

This motel is optimally located for a traveler driving on I-77, especially when driving south from Virginia & West Virginia. It is also useful when driving north on I-74 in North Carolina. Have Happy Holidays!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the great review.

"Excellent All Around"

5
29/11/2015

Staff is courteous, knowledgable & very helpful in all respects. Rooms were clean & fresh. Lobby is clean & fresh. Breakfast is ready ahead of scheduled time. Would recommend this location to anyone traveling through the area. Prices are in line with all others. Excellent quality all around.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank You so much for the review, I am happy that you enjoyed your stay and look forward to your stays in the future. Merry Christmas!

"No Longer Trucker Friendly"

1
07/11/2015

After staying here a couple times a year the past 9 years this establishment no longer allows truck drivers with our irregular schedule to check in early. In 20 years of driving on 3 or 4 occasions hotels have denied us early check in but was surprised that, according to Heather at the front desk, there is a "new" policy that no longer allows drivers to check in early even though this hotel is attached to a truck stop. In fact, Heather stated a young lady had been fired the week before for allowing a early check in. Fortunately, the Quality Inn on 601 has room for several trucks and was eager to accommodate us. Brintles Truck Stop and the Best Western there will no longer have my business.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am not sure what you are talking about, but we will allow early check in as long as we have the availability. Now if we are sold out or rooms have not been cleaned then it is hard to do an early check-in. Yes we have a drivers rate and we are any person friendly, you should be able to look at all the reviews that we get. I am very sorry for the situation and we hope to see you again.

"Great Place to stay to visit Mt Airy"

5
01/11/2015

The Hotel was very nice and clean with friendly staff. Having a homestyle restaurant next door was also a plus. Conveniently located to the interstate . We booked our stay online and the website was accurate to what the Hotel is. We would highly recommend a stay at the Hotel.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Glad you stayed with us and we look forward to seeing again.

"as good as it gets."

5
01/11/2015

great facility. rooms were immaculate and very up to date. good internet. staff was very friendly and professional. very well managed motel. breakfast worth what u paid for it. quiet and very comfortable. good beds.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you very much, we hope to see you again.

"Great place for an overnight stay"

5
01/11/2015

Front desk very nice. Room clean, no odors, bed very comfortable. Although next to a 24 hour restaurant and truck stop, it was very quiet. Free wifi and continental breakfast. Not much around, a 24 hour restaurant truck stop next door, a subway up the road and the copper pot restaurant (which I do boy recommend). But hotel is worth the price and it is right off the interstate.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Yes we are not fancy but we have what it takes. Thanks for the review and we look forward to seeing you in the future.

"Good Stop When Travelling on I-77 or I-74"

5
31/10/2015

Good value for the money. Nearby restaurant a definite advantage.The motel is very close to the intersection of I-77 and I-74 in North Carolina. A great stop when heading south after dealing with the hilly terrain to the north. It is a great stop when heading north after dealing with traffic from metropolitan areas to the south and east.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you and I am glad you enjoyed your stay.

"stop over on our way to Florida"

5
31/10/2015

The hotel was 3 km out of our way but very worth the drive. The bed was probably the most comfortable bed I have ever slept in at a Best Western. We are big waffle makers - but only on holidays. There were 2 options: Regular and Chocolate chip. The hotel was small but It did not lack any of the big hotel amenities. I would certainly go back again and would recommend it to any one.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad you enjoyed your say and we hope that you will stop in and see us again.

"Exceptionally nice property and staff"

5
25/10/2015

We stayed only one night. Staff were helpful, courteous and pleasant. Great renovation of property. Trees block sign so we missed it on first drive by. After turning around, we saw the sign. Nice quiet location. Highly recommend to others.

"Nice setting"

4
22/10/2015

We stopped in to visit with our Granddaughter at Blacksburg, VA and this was a good place to stop as we traveled farther south. Made reservations ahead and read reviews. The BW is next door to a truck stop but there is a nice thick line of evergreens between and we were not bothered by the trucks. The BW is back off the road a little and has wonderful space for walking. We even walked to the restaurant which was part of the truck stop--that means good food. Got a 10% discount when we showed our room key. We were in room 101 which is adjacent to the laundry facilities and we were able to hear the whir of the washers and dryers but only in the bathroom and, as we enjoyed the convenience of our rooms location, we were not bothered by that. We did miss not having a frig in our room. The cleaning staff started work early--before 6 AM--and we were awakened by the cleaning carts but went back to sleep. Good breakfast in breakfast room before we hit the road. Would stay there again.

"Very Quiet and clean"

5
21/10/2015

This is a very clean and quiet place to stay. Staff was friendly and helpful. We were concerned when we saw the truck stop next door but it was not an issue. Never heard any noise or had any issues. Would stay here again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am glad to see you enjoyed your stay with us and thank you for the great review. We look forward to seeing you in the future.

"One Nighter"

5
18/10/2015

We booked through Priceline (name your price) and what a pleasant surprise. The hotel was really neat and clean. Check I was easy andt he staff exceptional . Room smelled fresh as did the linens. Would stay there again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Glad you stayed with us, we aim to please.

"Extremely Clean"

4
18/10/2015

Close to MT Airy extremely comfort beds clean great staff. The Hotel is close to a busy truck stop makes it a little difficult to get to the entrance but nothing major. Very quiet and peaceful at the hotel even with the truck stop. The restaurant at the bottom of the hill is open 24/7 with great food and lots of choices.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks! Yes we are at a travel plaza but please do not let that stop you,

"Just excelent!"

5
15/10/2015

We have stayed here three times and each time gets better. Rooms are very clean and very nice. Beds are comfortable. Breakfast is great and the people couldn't be nicer. Located right off 77 so easy access. The price is economical and they do discount for AAA.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, and yes we keep trying to make you more happy each time you stay. I am glad that we have found you and look forward to your next stay.

"Consistently good"

5
12/10/2015

Stayed one night on Sept. 26, 2015 as a stop over on our way to Hilton Head S.C. from Pennsylvania. This is the second year in a row that we stayed here. I reviewed the hotel last year and gave it five stars then as well. Cleanliness is the single most important quality my wife looks for in a place to stay and this place is impeccably clean. The breakfast (included in price) is more than adequate and we could not help but notice the constant inspection and cleaning of food area by employees. As an added bonus, the mattresses are very comfortable. The staff is very friendly and helpful. I can think of nothing negative to say about this place. It is consistently good and we will stay here each time we travel to S.C.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you for the great review and we hope that you will continue to stay with us as you travel through our area. I look forward to seeing you in the near future.

"Good location for vendors at the Autumn Leaves Festival"

4
11/10/2015

We were selling our Vermont Maple Syrup at the Mt. Airy Autumn Laves Festival in Mt. Airy. The hotel was perfect for our 2 day stay. The hotel is very clean with great and helpful staff. The hotel is located next to a very large truck stop. I thought that we might be disturbed by the trucks pulling in and out. This was not the case at all. The hotel is up on a hill and surrounded by trees which provides a nice secluded hotel area. . The noise from the trucks did not disturb us at all and we were on the side closest to the truck stop. We called the hotel before we arrived to make sure that we had a refrigerator in our room. We were told we did not. We asked to be moved to a room with a refrigerator. On the phone, we were told our rate would increase by at least 50.00. When we arrived and checked in with Noel, she informed us we would not be charged the extra amount of money. We were upgraded to a larger room with a king size bed and lots of extra space. We appreciated that Noel was able to do that for us. Later we had some questions about directions and locations of sites in Mt. Airy and front desk representative, Ashley was very helpful and friendly. We travel a lot of festivals in North Carolina selling our pure maple syrup and it is always nice to be treated so courteously by hotel staff!!!! The room and hotel is very clean and we thank the housekeeping staff. A special thanks to Amanda (housekeeping) who introduced herself and let us know she was available to help us with anything we needed. NICE!!. The coffee in the lobby was good - we typically do not eat the breakfast food in hotels because most of it is processed, and this Best Western has the typical packaged food, however, there are a number of good local food sources in Mt. Airey. Overall, we had a pleasant stay and would recommend it to others!!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I am so happy that you enjoyed your stay, and we hope to see you again for other festivals or for the Autumn Leaves next year. I am glad we were able to accommodate your room with a fridge, hopefully we will have those in all rooms by this time next year.

"Best western Bryson Inn Mount Airy NC"

4
10/10/2015

This was a very nice hotel. The staff was friendly and the room was very clean. The only problem we found was it was next to a truck stop and was a very active area. The hotel itself sits up on a hill behind the truck stop and so is a little isolated from it. We had no problems with any of the wi fi, tv or other amenities provided by the hotel.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the review, I am glad you enjoyed your stay. As for the travel plaza at the bottom of the hill, the owns this particular hotel and we try very hard not to let in inconvenience anyone. We hope to see again in the future.

"Cleanliness"

5
07/10/2015

My husband and I stayed at a 5 star hotel in Daytona and we both rated this particular hotel in the 5 star category. The appearance of the rooms are modern, the wi fi works well, the rooms are clean and fresh smelling. Great choices for breakfast and the breakfast area is also clean. Left this hotel feeling clean, refreshed and full. I would definitely stay here again and highly recommend this hotel. Thanks Wendy!

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
First of all, I would like to thank you for staying with us. I am very happy that you enjoyed your stay and yes we strive to make you feel comfortable and clean. Can't wait til we meet again. Have a wonderful day!

"Nice Stay"

5
03/10/2015

I was traveling the Blue Ridge Parkway and stopped here for the night and it was a good choice. Good service, a quiet clean and comfortable room. A basic restaurant at the truck stop next to the hotel along with gas for the car. Would stay here again.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you, I am glad you were happy. The travel plaza down below owns this hotel and we want to have all your needs at one place, so I hope to see you again real soon.

"Great hotel for one night stop over"

4
02/10/2015

Bryson Inn is an ideal distance from Canada heading south to NMB, for an extended vacation. It is about 475 miles from the Canadian border. The staff are friendly & accommodating and the scenery is wonderful. If you were a fan of Andy Griffith and loved Mayberry, the tribute to him would have been great but not open when we were there. Just a nice hotel in the BW chain.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thanks for the review, I am glad we were able to accommodate you. Look forward to seeing you in the future.

"Trip to se our nrw grand daughter"

5
02/10/2015

We stopped at this Best Western because we had an excellent experience in Apalachicola Best Western. We were not disapointed. Thanks to an excellent staff. We extremely happy with the accommodations. The facility was very close to the highway, so it was easy off, easy on.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
I ma glad that you enjoyed your stay and we hope to see you in the future. WE aim to please!

"Exceptionally Clean"

5
01/10/2015

Would stay at this property again if going through the area. Very well kept and staff was great. Breakfast was typical but good. Not far from "Mayberry". Nice pool area. Highly recommend. Beds were so comfortable.

ChristyONeal, General Manager at BEST WESTERN Bryson Inn, responded to this review
Thank you so much for the great review, We take pride in our hotel and we want you to be comfortable and happy.