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Hotel Montreal Metropolitain, BW Premier Collection, Montréal

3400 Boul Cremazie E, H2A 1A6, Montréal, Canada - See on a map
Hotel Montreal Metropolitain, BW Premier Collection - Queen Guest Room The Hotel Montreal Metropolitain, BW Premier Collection is ideally located in the center of Montréal. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Hotel Montreal Metropolitain, BW Premier Collection is the ideal choice for business travelers with work to accomplish in the Montreal-East area. The hotel is conveniently located near the QC-40 Highway and the local subway station to allow for easy travel to the surrounding area and downtown. The newly constructed rooms are tastefully designed and have a contemporary styling that will delight any guest. These comfortable rooms will ensure a relaxing stay ensuring that you will feel refreshed and confident for the next day. All guest rooms have a 43-inch TV, a large bathtub with shower-head a lighted make-up/shaving mirror and a stone countertop with a ceramic floor. Rooms with fully furnished kitchens are also available. For those who have work to complete, all guest rooms have access to high-speed Internet while all rooms have a comfortable desk to maximize productivity. If guests prefer, they may enjoy the comfort and sunlight of the Business Center. Enjoy a complimentary full breakfast each morning of your stay to start your day off right. In the evening enjoy a meal in our onsite restaurant or a drink in cocktail lounge after a dip in the indoor heated pool or an invigorating workout in our 24 hour exercise facility.

BW Premier Collection

Hotel Montreal Metropolitain

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 28 guest reviews
NOTE ISSUED
Excellent
8
Very Good
7
Average
5
Poor
2
Terrible
6
REFER TO NOTICE
Business Business
10
Couples Couples
6
Family Family
8
Friends getaway Friends getaway
2
Solo travel Solo travel
1
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Felt like home"

5
User 07/11/2019

Really had an amazing stay at this hotel ! Check in was easy and fast. After a Long drive I was very pleased that employees we're helpful. The rooms are clean and the bed very comfortable! Would definitely come back here with my family or friends.

GM3400, Guest Relations Manager at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear Traveling_girl248, We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back. Best regards,

"Did not expect this!"

5
User 28/10/2019

The hotel room was spectacular!! It has a full kitchen. The hotel is new, therefore the furniture and decor is Art Deco!! Very trendy!! It made me feel like I wanted to live there. Absolutely beautiful!

GM3400, Public Relations Manager at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear antoinettao, Congratulations on discovering us at the Hotel Montreal Metropolitain ( Best Western Premier Collection). We think we are Montreal best kept secret and it's great to see that you think as we do. Best regards,

"Noisy nights"

1
User 10/10/2019

Stayed at this hotel for the second time , first time the hotel had just started up and was not fully operational, second time it was supposed to be fully operational. The hotel is facing a very noisy highway, the room llights are arwfull industrial blue light,the hot water took ages to reach my room and the shower tap was conected in a way that you had to guess where you would actualy get the warm water. Breakfast was included but nut up to the standard , the breakfast room is not wery cosy and has no windows, remind me of hotels i have stayed in in 3rd world countries. i will not recomend this hotel to anyone, there are plenty of hotels around that offers better value

GM3400, Public Relations Manager at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear jrasmussen2019, Thank you for your feedback. Through each comment we receive both positive and negative, we are able to seek knowledge and growth to better welcome our business and leisure guests Best regards,

"Horrible location. Traffic noise all night long"

2
User 08/10/2019

The pictures on the website are all staged. This hotel is cold and without personality. No hot water in the morning. Chair at the desk is broken (isn't this a new hotel?). Coffee station in the room but no cream. Bed is uncomfortable and pillows are horrible. I can't believe this qualifies for a Best Western Premier. Best thing about the stay was the half decent breakfast.

GM3400, Public Relations Manager at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear EvelynMuskoka, We are extremely disappointed to read this review and are dismayed to hear of this guests' experience. Best regards,

"First/ worst experience"

1
hodanrobleh, Ottawa, Canada 04/10/2019

Not satisfied at all with the noise level and the loud music at night and vacuum noise early morning. Cooling system was too hard to control and got sick from it cant turn it down so its either on or off if off its too hot and if on too noisy and cold did not sleep at all the two nights i was there.

GM3400, Guest Relations Manager at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear hodanrobleh, We are sorry to hear about the noise and the AC issues you described, and your frustration that we failed to notice it. Upon review of your comments, and to learn from this opportunity, we are in the process of conducting appropriate retraining to avoid any reoccurrence. Best regards,

"Great"

4
zainmaustin, Mississauga, Canada 26/09/2019

Nice and clean hotel with great service at the reception and great room service, good breakfast ,and fast internet service and street view from the room and good service from hotel staff , very convenient for car parking

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear zainmaustin On behalf of the entire team, our sincere thanks for choosing the Hotel Montreal Metropolitain (Best Western Premier Collection) and for your very thorough review. It was very rewarding to learn that you have indeed enjoyed your stay with us. Best regards,

"Excellent with a few exceptions"

4
lisadonmartin, Layton, New Jersey 15/09/2019

Lovely hotel, newly renovated. Stayed in Room 210 from 9/9-9/15/2019. Our room was well appointed but only on the first day. In room coffee maker is useless without creamers which were never replenished after the first day. I left housekeeping a note for this. USB outlets on the lamps did NOT work which left me with a dead phone for an entire day of foot travel - very disappointing. There was NO hair dryer provided. Our final day we returned around 7:30 pm to a room that had not been cleaned or replenished at all. Called the front desk and the reply was "Well, there's no one here. I'll see what I can do." We had asked her earlier how to get ice so when that gentleman arrived we asked for towels, coffee and creamer. He delivered! By the way, there is parking available but UNDER the Trans-Canada Highway!! My final thought - they could have tried a bit harder for customer satisfaction.

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear lisadonmartin, Thank you so much for taking the time to share your experience about your stay with us. We appreciate your feedback, without it we cannot improve our product and services. Best regards,

"Aug 10-13 stay"

1
Banff2013, Banff, Canada 18/08/2019

We travel a lot It was such a sad surprise .... We arrived on Saturday Aug 10 after a long flight I was given cards to my room 315 What a surprise to discover that room was completely not cleaned after previous guests dirty towels in bedroom and bathroom and bed completely undone used pillows on the floor We went to the lobby told them but not even a small apology was given. That's why I give this review We got different room 215 where either hairdryer and tv was not working They exchanged hair dryer but never fixed tv Cleaning was really nice. Breakfast had small selection We will never stay here again

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear Banff2013 Please accept our sincere apologies for checking you into a dirty room. As a result of this incident, improved housekeeping and front desk procedures were implemented. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards,

"Beautiful hotel"

5
User 16/07/2019

We spent one night at this lovely hotel, while on a bus trip. The rooms were really nice and clean, including the bathroom. The elevators were out of order, but the staff couldn't have been more helpful. Arranged for everyone and their luggage to get to their room when we arrived, and again in the morning. Breakfast was lovely, and everyone who works there were really great. Would recommend it again for anyone.

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear Tourbustrip Many thanks for taking the time to share your kind words on TripAdvisor and we will look forward to your next stay with us soon ! Best regards

"terrible experience"

1
wmorran, Edmonton, Canada 13/07/2019

Entrance seemed decent but then missing phone and alarm clock in room tried 2 times out of 5 night stay to get this corrected but they seemed to not care as each time I was told it would be fixed it wasnt. No one knew how to set the safe code in the room. the hot-water took 10-15 minutes to come on hotel carpets seemed to be left un vacuumed as each day I was there they were a mess elevator was in disrepair and the breakfast was about the only thing going fir the hotel. The restaurant.bar food was just bad for what you paid. Would not stay there again

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear wmorran, It is very disappointing to learn about the incident that took place during your stay with us. Rest assured that additional training and coaching has been done in order to avoid any re-occurrence. Best regards,

"NOT BAD FOR PRICE"

3
crupamanis, Toronto, Canada 28/06/2019

Very friendly, helpful staff. Free parking. Convenient location, easy to find. Free breakfast. Not too bad. They had eggs, potatoes, cereal, granola, yogurt, toast, bagels, coffee, juice and tea. They were missing bacon and waffles. We were there for 3 nights. Elevator was not working for 2 of them and then it was finally working for the final night. The beautiful stairs that are in the centre ARE NOT the stairs you take to your floor if the elevator is broken. The stairs that lead to the hotel floors are dingy and old. They are renovating though and the rooms and bathrooms are nice and clean however when the maid came to clean the bathroom, they missed the tub, it was a bit grimy. Not too far of a drive from City Centre. This hotel is a branch of Best Western. All in all, it's a

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear crupamanis, Thank you for your recommendation of The Hotel Montréal Métropolitain (Best Western Premier Collection) . It sounds as if you had an enjoyable stay and we look forward to welcoming you back in the near future. Best regards,

"Busy F1 weekend, very good hotel."

4
ErnieOttawa, Ottawa, Canada 28/06/2019

Very good room, quiet facing the courtyard. All the hotel was under renovation, so the room looked like new, including a very modern bathroom design. All staff very serviceable and ready to provide advice or answers to our questions. Very abundant and well served breakfast, nice staff also. Right beside R40 highway.

GM3400, Director of Operations at Hotel Montreal Metropolitain, BW Premier Collection, responded to this review
Dear ErnieOttawa, We are delighted to be your chosen hotel in Montreal during the F1 Weekend and will look forward to your next visit. Best regards,

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.