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Best Western Plus Hotel Victorian Inn, Monterey

4.5/5  - basé sur 1962 notations.
487 Foam Street, 93940-1409, Monterey, United States - See map

Relax in one of our spacious Monterey hotel rooms, which features a marble fireplace, 42-inch flat screen TV, free Wi-Fi and one king or two double beds. Complimentary Monterey County wine and a selection of cheeses are served in the parlor every afternoon. Enjoy the fresh coastal air from your private patio, balcony or window seat overlooking Cannery Row or our lovely garden courtyards. The Monterey Bay Aquarium and Cannery Row's shopping and dining are just a few short blocks away from our pet friendly hotel. The Best Western Plus Victorian is Green Seal Silver Certified and a proud sponsor of the Monterey Jazz Festival. Enjoy stunning coastal scenery when you head out on a drive around the 17 mile drive through Pebble Beach or head down Highway 1 for beautiful Pacific Ocean panoramic view points. The Mazda Raceway Laguna Seca is a popular nearby attraction featuring the Red Bull U. S. Grand Prix and other exciting motorsport events. If you want something a little more cultural, the Lobby and Parlor in a 1906 original Victorian house is the perfect romantic destination. If little ones are in tow, a trip to the Monterey Fairgrounds is a must. This Monterey hotel is close to everything, so get ready for a fantastic trip. Our Monterey hotel prides itself on friendly service, quality amenities and a great Cannery Row location. Near the beach with family suites, it's an easy choice. Looking for hotels with a fireplace in Monterey? You got it. Evenings can get a little chilly and it's always a good excuse to snuggle up to someone special. Business travelers take full advantage of the ideal location. Whether you're here with the Naval Post Graduate School, Defense Language Institute, Monterey Institute of International Studies or California State University Monterey Bay, you're in good hands. Make the most of your trip with a great location. Reserve your getaway with Best Western Victorian Inn for a stress-free escape! Parking is 15. 00 USD per night, per vehicle. No RV or trailer parking.

Best Western Plus

Hotel Victorian Inn

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 1947 guest reviews
NOTE ISSUED
Excellent
995
Very Good
697
Average
173
Poor
54
Terrible
28
REFER TO NOTICE
Business Business
98
Couples Couples
978
Family Family
563
Friends getaway Friends getaway
130
Solo travel Solo travel
54
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Cozy & Cute!!"

5
13/09/2018

We've been staying here for years... and will continue to do so!! Nicely appointed rooms... with fireplace;-) And the complimentary breakfast is the best we've ever experienced. Also the perfect location to walk to everything<3

"Solid Location"

4
09/09/2018

Nice spacious rooms, bathrooms could do with a remodel, but otherwise very nice property, decent breakfast, and secure parking. Close to shops and restaurants on Cannery Row, easy to get around. Overall highly recommended if you're looking for a nice place in Monterey at a more decent price than the higher end hotels.

"Great Hotel"

5
07/09/2018

We only had time to stay in Monterey for one night, but really wished we could have stayed longer at this hotel. The hotel is in a great location, and has a large car park. It is only a few minutes walk from Cannery Row, and about 20 minutes from Fisherman's Wharf. Our room was huge, with a separate living room and a balcony, and was lovely and quiet. The selection at breakfast was really good too. Although it isn't the cheapest hotel, we felt we got value for money. We wouldn't hesitate to stay here again.

"Loved it"

5
05/09/2018

Staff was friendly and the service was great. Room was spacious enough for me and my family and we loved the fire place. Room was quiet and the bed was nice and comfortable. We would definitely stay here again.

"Wonderful experience!"

5
21/08/2018

Phenomenal staff, particularly Selene, and charming hotel. Extremely convenient and pleasant, hotel allowed us to leave our car even after checking out to go the aquarium. highly recommend staying here. We will definitely be returning!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Abbey, Thank you so much for your wonderful review and for your kind words on our staff! It has always been our mission to provide our guests with personal and attentive service, distinctive in our marketplace, and are so happy to hear that we made your stay so memorable. We can't wait to welcome you back on your next trip to Monterey! Sincerely, Management of the Inns of Monterey

"Great location"

4
17/08/2018

This hotel is on a great location, minutes walk from Cannery Row, and about 20 minutes walk along the seafront to fisherman's wharf. Our room was huge, with a bedroom and a separate lounge, both with gas fireplaces (that we didn't try and use). The staff were extremely friendly and accommodating. I only took it down a star because the decor was slightly old and a bit worn and it was expensive, although not ridiculously so when compared with other hotels in the area.

"Fantastic Hotel!"

5
17/08/2018

We absolutely LOVED this hotel! Stayed for 3 nights in a HUGE suite which had a living room, kitchen & dining area and separate bedroom with a fireplace in each room...absolutely awesome. The hotel was very clean & the grounds were immaculate. Especially enjoyed the wine & cheese in the evenings in their parlor and breakfast was also very good. The staff was friendly and accommodating when we asked for extra blanket and they were helpful when we asked questions about the area. We HIGHLY recommend staying at this location as it is central to everything in Cannery Row & The Wharf! Hotel is also very close to MST Trolley stops so moving around the city is a breeze! Can't say enough nice things...we will definitely be back

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Virlin Pete P, Thank you so much for your wonderful review! We were all thrilled to hear that you had such an incredible visit to Monterey and we were all so glad that we could welcome you to the Victorian Inn. We can't wait to have you back with us again soon! Sincerely, Management of the Inns of Monterey

"Terrible experience"

1
10/08/2018

Coming into town late already havinga reservation - expected to have a suite that was supposed to match the area. Only to find a run down shanty with an underground parking facility that would not accommodate our vehicle as there were multiple spots' under-construction and all able to fit a Prius......then was told to park in "our handicap spots" its private property so it's ok....not happening. Got in to our(advertised) 2 room suite. Main room, vanity area, bathroom only. What happened to our 2 room suite? Place needs a current day remodel- rooms smell aged - for 400 bucks you would think that it might be more than roadside motel HORRIBLE - NEVER TO RETURN - BEWARE

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Skip Traci D, Thank you for your review. We appreciate your comments shared and apologize that you did not have an entirely wonderful stay. We are sorry that you felt misled regarding the room you booked and that we were unable to amend prior to your departure. In an effort to learn more about your experience, we would like to invite you to reach out to our front office manager, Alyssa Lee, at 831-373-8000. We hope to hear from you soon. Sincerely, Management of the Inns of Monterey

"Location, location.."

4
09/08/2018

We wanted to visit the Monterey Aquarium and this hotel was just down the street and a little less expensive than most in the area. $15. for parking always annoys me. Very few people would be there without a car. The property took it's theme from the Victorian main building so it was kind of fussy and some furnishings were not brand new but everything was clean and comfortable. Staff couldn't be better. The breakfast room was crowded and full of families the first day But all the kids (and parents) were well behaved. Next day was calmer and easier to get our breakfast. Food was very good a la BW Plus style. Room noise on 2nd floor bad. I would stay on top floor next time. Bed was too soft for me.

"Good -- but noise issues"

4
05/08/2018

We've had both perfectly fine and slightly less fine stays here over the years. The hotel has a great location a short walk from Cannery Row and features a good happy hour and adequate breakfast; staff have always been friendly and attentive. Last time however we were on the first floor, not far from the reception and breakfast area, with a nice garden-facing porch -- otherwise a good location -- but the sounds from the room above were very loud. We could hear every step, seemingly amplified into a thud, every door opened and closed, every faucet turned on and off, all the pipes groaning. Unfortunately the sounds went late into the night and started again early in the morning -- just lucky I guess :) . I know they've made some infrastructure improvements, which maybe haven't gotten to this part of the hotel yet.

"Generally Nice But There Is A Catch"

4
05/08/2018

This was our first stay at this property. After some discussion at check in we were assigned a top floor nice room away from the street. We had heard that street noise could be high at times. We found the property to be generally clean but noticed most common areas had the look that several coats of paint can produce. This place is within easy walking distance to the Monterey Bay Aquarium and the adjacent Cannery Row tourist destination. There one can find several restaurants of varying pricing and quality. We did enjoy the evening wine and cheese reception each evening in the lobby area. My only objection is they add on a daily parking charge. Parking is under cover but is nothing special. In fact the spaces are a bit tight for the typical SUV vehicle now apparently favored by most people these days. Also it appears the number of spaces are limited which leads me to think staff should park elsewhere. To me this daily parking charge is just a thinly disguised add on to the room daily rate

"Quaint Hotel"

4
31/07/2018

Staff fabulous, lobby, guest room and amenities good...common areas need a little tlc but overall good value for money. Located in a more local area away from the tourist spots but within easy walking distance, so you feel very much at home !

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Uptownwhirl, Thank you so much for your review! We appreciate your kind words on our staff and so glad you found your room so comfortable. We are happy to hear that our location was convenient for your adventures in the area and hope to welcome you back again soon! Sincerely, Management of the Inns of Monterey

"Nice find!"

4
31/07/2018

We stayed for one night on a quick trip to Monterey- four of us in a two queen bed room. It was really spacious and private. Quite a beautiful hotel, breakfast was impressive (though the dining room is tiny) and the cheese/ wine reception in the evening was a really nice touch. Rooms are slightly outdated but you can't beat the location, just two blocks from Cannery Row. We walked to the aquarium and were able to keep our vehicle in their garage even after check out. The staff is so courteous and happy to help. Will be back!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Hatoys, Thank you so much for your review! We were all delighted to hear that you had such a wonderful stay and made such lasting memories. We were especially happy to hear that you were able to join us for our complimentary afternoon wine and cheese reception and again for breakfast. We can't wait to welcome you back on your next visit to Monterey! Sincerely, Management of the Inns of Monterey

"Still our favorite after 30+ years"

5
26/07/2018

Been coming here for many years. Staff is always pleasant and the rooms are all very comfortable. Covered parking is a nice bonus. Easy walk to Canery Row and many great restaurants, shops and the aquarium. We'll keep coming back I'm sure.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Spookineer, Thank you so much for your wonderful review! We were delighted to welcome you back and appreciate your loyalty to us over the years. We can't wait to welcome you again soon! Sincerely, Management of the Inns of Monterey

"Friendly staff, close to attractions"

5
18/07/2018

Beautifully landscaped hotel within walking distance of the aquarium and other attractions. The staff was very helpful and offered good advice about Hwy 1. We enjoyed the afternoon wine and cheese. The parking garage cost $15 a night and had very tight spaces.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello dcantu2, Thank you so much for sharing your recent stay with us! We were all thrilled to hear that you had such a memorable stay and were able to drive beautiful Highway 1 during your visit to Monterey. We hope to welcome you back again soon. Sincerely, Management of the Inns of Monterey

"CLEAN HOTEL"

3
16/07/2018

friendly staff. clean hotel. a bit pricey, can be noisy at night if your room is facing foam st. no aircondition which was not mentioned when we booked online. i suggest you reconsider before booking if you're okay with a room without aircondition.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello wena70, We want to thank you for taking the time to share your experience regarding your recent stay with us. We were delighted to hear that you enjoyed our accommodations and that our staff was so helpful during your stay as we strive to provide pleasant and attentive service to all of our guests. However, we apologize for the noise you experienced as well as the lack of AC. As a coastal community with moderate temperatures many properties on the peninsula do not typically have air conditioning, as we are usually lucky enough to enjoy the cool ocean breezes from the nearby bay. We are continually evaluating ways to enhance the amenities and comfort of the hotel for our guests and will certainly use your feedback to help us improve as we move forward. We hope we will have the opportunity to welcome you back. Sincerely, Management of the Inns of Monterey

"Good but...."

3
16/07/2018

Great location to walk to the main visitor attractions such as the aquarium. Rooms decent size although need more shampoos and such as standard. Beds very comfy and the small outside balcony much appreciated. There is no bar and no restaurant which isnt too much of an issue given its proximity to everything but you still cant get a cheeky drink before bed. We had a ground floor room and there was some clomping and toilet noise from above. Would i stay again? Yes due to its location.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello manpossessed, Thank you for taking the time to share your experience with us. We were all happy to hear that you found our location to be convenient during your visit with its close proximity to Cannery Row and the Monterey Bay Aquarium. We also are so glad that you enjoyed the comfy bed and were able to relax on the patio outside your room. We do apologize for the noise you experienced during your stay and that we were unable to amend prior to your departure. We hope to welcome you back soon on your next Monterey getaway! Sincerely, Management of Inns of Monterey

"Perfect Getaway Spot in Monterey"

5
11/07/2018

Great location (only two blocks to Cannery Row), friendly staff, garage, nice breakfast included, and it actually has some early California-Victorian charm. Stayed here one evening arriving just in time to take in the gorgeous sunset over the bay and Cannery Row. Victorian room with a comfortable king-sized bed, fireplace, large veranda balcony-porch, and just a few steps down the stairs from the lobby and breakfast room. Competitive price (for Monterey in the summer) and well worth the money. Easy to find in the old section of Monterey just a few minutes walk to the Aquarium and Cannery Row. Will definitely come back the next time I'm in the area.

"Charming Place"

4
10/07/2018

Good location. Very cute place with a large room that even had a working real fireplace (not gas). Cute chairs by the fireplace and a little balcony. Ask for the third floor and you can see the water. The only down side was the shower. The shower head did not work properly unless you're under 5' tall. Also there is no air conditioning, but a fan was available. Complimentary breakfast was a nice touch. We would stay here again.

"Clean, close to attractions"

5
09/07/2018

We chose this hotel because we could park the car and walk everywhere or take the free trolley. It is clean and well tended. You can tell some infrastructure is outdated but didn't bother me much. Only complaint was the water pressure. Or lack of, rather. Rooms had gas fireplaces, comfy chairs, comfy beds, good WiFi, and hbo. Breakfast was decent with omelets, sausage, French toast, pretty much all you could desire. I didn't see oatmeal tho. Attentive staff. Would stay again

"Very comfortable hotel!"

5
09/07/2018

My family and I enjoyed our stay at the Victorian Inn. The location was perfect - a very short walk to Cannery Row and the aquarium. The breakfast offered was simple with a basic selection of hot and cold items. It was easy and convenient to park our van in the hotel's underground garage. We had a very nice suite with two queen beds, a pull out couch, and a kitchenette. I would definitely stay again if I was in the area!

"Close to Aquarium"

5
05/07/2018

My family and I stayed at the Victorian Inn for 2 nights. We enjoyed the wine and cheese in the afternoon and great breakfast in the morning. Easy access to Inn, parking underneath, and walking distance to Cannery Row with its shops and restaurants and the Aquarium.a must see in Monterey.

"Beautiful place"

5
04/07/2018

Probably the prettiest Best Western we have ever stayed at! They treated us very well. Our room made me not want to continue our journey, but stay right there! Quick heads up though, no air conditioner in our room. It was cool out and we had a ceiling fan and a fan that was provided in the room. Would definitely stay here again.

"Charming hotel near Cannery Row."

5
04/07/2018

Stayed in April 2018. Spacious room with separate seating area and fireplace. Decor a little dated (particularly the bathroom) but overall the hotel is very quaint. Nice wine reception in the afternoon (we came back for it a second day). Breakfast slightly above average and very well attended. Very close to Cannery Row. Parking garage is under the hotel. Front desk staff helpful and personable. Would definitely stay here again in Monterey.

"Charming Hotel near Cannery Row"

5
03/07/2018

This is a nice mid-size hotel about four blocks from Cannery Row (an easy walk). It is located on a quiet residential street, though a major street with shops is one block above. There is a CVS Pharmacy two blocks away if you need to buy essentials (like the toothbrush I forgot to pack). Hotel has underground parking, but like many popular California spots they charge extra for parking (which I think is still cheaper than the rates at the public garage on Cannery Row). The room decor was quite pleasing, room was fairly large, and bathroom has a sink both inside and outside which I found to be a nice touch. Room had a gas fireplace which I used because it was chilly even in summer. Free breakfast was pretty good. I would definitely stay here again.

"Warm & Cozy on a chilly May day."

4
20/06/2018

My wife and I stayed one night on route to Hearst Castle the next day. Room was big, nice and clean. Quiet too. The fireplace hit the spot since it was 55 degrees out that evening ! Breakfast was included, but dining area was too small.

"Excellent location"

5
18/06/2018

Brilliant friendly staff Another high class Best Western The afternoon welcome event of wine cheese and biscuits were a surprise The facilities are great for the location which is so well positioned for all attractions

"Rooms are great, location is the best."

5
18/06/2018

This place treats "Gold Members" like kings, I can't say enough about how great the service is. It is a short walk to "Cannery Row" and the aquarium, even the wife who has some problems walking made it there and back. It's just a block to get a ride on the MTS, which will take you all over town, get off when you want and get back on, for free, its a great way to see the city. The rooms are clean and large enough that we could have brought the kids. The beds gave us a great night sleep.

"Great Location"

5
18/06/2018

We spend one night here on a road trip through California. You are close to Cannery Row and Fisherman's Wharf. They are pet friendly for a fee and had a nice "welcome basket" for the dogs. Breakfast was good, with outdoor tables so we could eat with the dogs. Plenty of onsite parking for a fee.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello 85254, Thank you so much for your review! We were all delighted to hear that you had such a wonderful stay and made such lasting memories. We were especially happy to hear that you were able to join us for our complimentary breakfast and that your pup enjoyed the welcome basket as well. We can't wait to welcome you back on your next visit to Monterey! Sincerely, Management of the Inns of Monterey

"Fabulous Customer Service"

5
12/06/2018

Location close to Cannery Row with underground car park. Rooms large and very comfy. Afternoon tea lovely and breakfast extensive. Staff really nice, knowing it was a special anniversary for us we had wine and chocolates in our room on arrival, very thoughtful.

"Well placed quaint hotel"

5
09/06/2018

Lovely hotel with friendly staff ideally located a couple of blocks from Cannery Row. Arrived early and had the bonus of booking in early as the room was ready. Had a large king size room on the second floor with a nice little balcony with table and two chairs overlooking the courtyard. The room was very comfortable with two arm chairs, table, fire, fridge and plenty of charging points. The sink was separate from the bathroom, the bath filled up very quickly. A nice tasty breakfast was included, we were down early and never had a problem getting a table. Also wine and cheese 4:30 - 5:30 which was great. Get a chance to talk to other travellers. Parking is $15 a day, large parking area under the hotel. Our second stay here and it disappoint.

"On holiday"

5
25/05/2018

Visiting California for the first time from Scotland. Stayed 3 nights here, and it was really fab. Really close for walking to everything you want to see in Monterey. Clean, very comfortable and with very friendly staff. I would definitely recommend staying here.

"Quaint and well placed "

5
24/05/2018

The rooms are large with big comfy beds. Ours had a seating area, fire place and balcony. Very clean if a little dated. The two sinks were a good touch. The staff were excellent and friendly. The hotel is excellently placed for Cannery Row. I recommend them.

"Convenient to Cannery Row"

5
21/05/2018

Pretty good place to stay. We recently stayed on a weekend trip to the aquarium and cannery row. The walk is a mere 8-10 min to the aquarium. Staff was very helpful upon check in, we arrived early morning and the staff was unable to check us in, however they did take our bags and called us when our room was available several hours later. Upon checking into our room, which was slightly stuffy we wanted to turn on the A/C to only realize there was no A/C. It was wasn't a big deal as it was only 60 degrees outside but just beware this hotel as NO A/C. The rooms are a decent size as we had a 2 queen room with nice furniture outside to sit in, and the fireplace was great but obviously we didn't use. Only other possible issue for some is the “thinness” of walls. Hotel doors are hard to close so they are constantly slamming and if your on the first floor be prepared to hear the footsteps from the neighbor upstairs. Wine and cheese reception was great! Breakfast was also good! Seating is limited so just prepare to stand, or take back to your room. Overall the hotel was clean, in a great location, staff was very friendly, and the wine reception was a great bonus! We would stay again!

"Lovely hotel within easy walking distance of the aquarium and Cannery Row"

5
19/05/2018

Charming, old-fashioned hotel with a nice continental breakfast and an evening wine hour. Rooms were very comfortable and well equipped. Just a five minute walk to Cannery Row and the aquarium. We would definitely stay here again if we ever return to Monterey.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Mitakous, Thank you so much for your wonderful 5-star review! We are so appreciative of your feedback and want to thank you for sharing your recent stay with us. We were all thrilled to hear that you were able to join us for our complimentary continental breakfast and wine reception. We can't wait to have you back with us on your next trip to Monterey! Sincerely, Management of the Inns of Monterey

"A romantic getaway!"

1
15/05/2018

So Thoughtful having a bottle of wine waiting for us for our Anniversary! Having a wonderful breakfast and a wine and cheese social each day in the Lobby. Everyone was so helpful and timely ! Loved having the places we wanted to see 1 street down from us including The Aquarium and wonderful dining!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Patsy, Thank you so much for your review! We were thrilled to hear about your stay and appreciate your kind words regarding our staff. We were all thrilled to hear that you were able to join us for our complimentary breakfast and complimentary wine and cheese reception. We hope to welcome you back to Monterey soon! Sincerely, Management of the Inns of Monterey

"Little gem"

5
14/05/2018

So happy we chose to stay at this hotel for our 5 days in Monterey. Its very quaint and extremely clean. The attention to detail is better than some more upmarket hotels we have stayed in. Breakfast is good but can be a little busy at the weekend. Varied buffet of oats, waffles, eggs, yoghurts, cereals, sausage, omlettes, fruit and cakes. The wine and cheese hour in the afternoon was a welcome treat. The rooms are comfortable with all the usual items (tv, hairdryer, coffee machine, toiletries, alarm clock, lockable safe) and a fireplace. We would stay here again in a heartbeat. Parking is $15 night but this is a great location if you didn't want to travel outside the area. Bike and walking paths within a block away. Love Monterey. Just wish the weather was a bit warmer!

"A great place to stay near Cannery Row."

5
11/05/2018

The Best Western Victorian Inn can be counted on to provide you with a comfortable stay in a nice facility in a great location with a friendly and professional level of service. I think this review is fine as written. If you do not like it, put me on your payroll and I will fix it.

"Great location and restful stay"

4
08/05/2018

We stayed here two nights and found it a great place to stay. The room was spacious, clean and quite. The beds were comfortable and they have lots of pillows available. Breakfast was good, a lot of selection. I would stay here again.

"Excellent Hotel"

5
07/05/2018

This is fulfils all you needs when visiting Monterey. Car parking, great spacious rooms, a short walk to the town and really really helpful staff. Only stayed one night wished we could stay longer. It's a great spot to visit all the sights without the main st prices and hubbub.

"Great Hotel and Pets are welcomed!"

5
03/05/2018

Great location and comfortable rooms. Friendly staff, every time we go there. Nice afternoon wine and cheese reception and a nice, casual breakfast. Love the soft almost flat pillows and would Love to own one!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello nancyaD3192VU, Thank you for your review and for sharing your recent stay with us! We are so glad to have been able to welcome you back to Monterey and for your loyalty over the years. We appreciate your comments shared and can't wait to welcome you on your next trip to Monterey! Sincerely, Management of the Inns of Monterey

"Great for Groups!"

5
02/05/2018

A group of 20 of us recently stayed at the BW Plus Victorian Inn for 6 nights. The location is excellent for groups and individuals as it is only 3 blocks from the Monterey Aquarium and restaurants are abundant near by. The location is also pefect for large motorcoaches to accommodate groups such as ours. The rooms are clean and spacious and the complimentary breakfast is very generous. The hotel even went out of their way to store our golf bagsin a private secured rooms after our 4 rounds . My group members and I have no complaints!

"Dog friendly and great staff"

5
01/05/2018

Although they charge an extra $30 for a dog (some local hotels charge $75), this hotel was pretty reasonable. I booked the room for $80 more than the last minute Sun night rate and the check in staff had no problems adjusting the over night rate. The dog rooms seem to face the road, but noise was never an issue. There was a nice walled in balcony for us. The wine and cheese at cocktail hour was a nice touch and the hotel staff even brought us a bottle of wine! The staff was wonderful, the only negative was that the bathroom seemed a bit outdated as the floor grout seemed dirty, but I was not overly surprised being in a ‘dog designated ‘ room. We did have a fireplace but we never used it. The location was very convenient to Cannery Row and a scenic one mile walk to Fisherman's Wharf.

"Lovely hotel!"

4
30/04/2018

Perfectly situated- very central and s short walk from the waterfront, cannery row and key sites. Within easy access of the 17 mile drive. Really good value for money - we had a fantastic king bed room- it was huge, beautifully decorated and even had a fireplace. Breakfast was good and the hotel has an outdoor seating area which was nice. Definitely recommend this hotel..

"Minnesota getaway"

3
28/04/2018

This hotel was a good location for walking to the aquarium, restaurants, shops and the wharf. We were disappointed with having to wait for our checkin. It was also very noisy in the evening. We enjoyed the breakfast each morning. It was an older hotel.

"Nice relaxing experience"

5
26/04/2018

The Victorian Inn was a very nice hotel. There was wine, water and a cute dog dish with food in the room when we arrived. The location is excellent, you can walk everywhere. The breakfast had lots of nice choices and was very good. I highly recommend this property and hope to stay there again soon.

"A Good Option"

4
25/04/2018

Great location in Monterey. A short walk to restaurants, Cannery Row, the aquarium, etc. Room was clean, bed was comfortable, and breakfast was fresh and offered some hot options. If I return to Monterey, I would stay here again.

"Very good stay"

5
25/04/2018

Solid hotel near MB Aquarium! Booked two rooms, very spacious and clean. Nice touches include a seating area, and ample drawers and closet, flatscreen tv. Bed was comfortable, above average, but not super plush WOW. Fireplace was elegant. Property on three floors, long somewhat plain halls in separate buildings giving it a quasi-motel feel but in the best way possible. Room decorations acceptable, not “bare.” Bathroom clean but had some wear, grouting and accent boards. Landscaping around property very attractive and maintained with flowers and shrubs. Top floor rooms have partial views west, towards ocean. Hotel on city neighborhood street, a few blocks from ocean. Good location to walk to aquarium. Good value for money considering it's in Monterey.

"Definitely coming back!"

5
25/04/2018

The service was excellent. Staff very efficient, friendly, and made my stay enjoyable. The room was very clean, updated, and very comfortable. Enjoyed so much stayed an extra night. Will definitely come back.

"Upgrade Made our Anniversary!"

5
20/04/2018

I notified the front desk that my wife and I were celebrating an anniversary. When I arrived, Kayla & Cris greeted me and notified me that they had upgraded our room, and that there would be a special "welcome" gift delivered later that afternoon. Cris notified me that if i wanted to leave my bags (I got there before check-in), that he would be happy to put them in the room for me for my arrival. The room was one of 2 just above the lobby, so while it was large and exclusive (had it's own sundeck), the lobby noise could easily be heard at all hours. Other than that, the room was large, clean and decorated consistent with the theme of the hotel (except for the TV). Breakfast consists of continental plus french toast/waffles/omelette/sausage link. Good but not great.

"Great room"

4
16/04/2018

Nice large room. We had a partial view. Breakfast was good gor all of us. We brought our 5 year old grandson. So happy to have a fireplace. It says to use at your own risk. I turned it on and immediately there was a strong smell of gas. Had to open the slider. Turned it off. Obviously it is NOT working. Be careful.

"Great location for relaxing visit to Monterey"

4
08/04/2018

I'm really please we paid that little bit more and stayed here just a few minutes walk from all the attractions and restaurants. The hotel is nice enough and the fireplaces in the rooms and layout of the hotel are charming. The included breakfast is described as continental but it is more than that - they have hot sausages, eggs and a waffle iron that the kids loved using. Highly recommended.

"Perfect location near cannery row and fishermen's wharff"

3
08/04/2018

Perfect location near cannery row and fishermen's wharff (walking distance). Very friendly staff. Spacious and clean room, we liked the fireplace. Parking spot available for $15. Breakfast could be better.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Esther1959, We are very appreciative of your review and want to thank you for sharing your recent stay with us! We were all thrilled to hear that our location was perfect for your adventures while in Monterey and that you enjoyed our cozy fireplace room. We were glad to hear that you were able to join us for our complimentary enhanced continental breakfast but regret that it did not fully meet your expectations. We certainly hope that we will have the opportunity to welcome you back on your next seaside getaway in Monterey! Sincerely, Management of the Inns of Monterey

"Overpriced and crowded..."

3
04/04/2018

We expected a very quaint, B&B-type hotel, but not quite. The room was comfortable enough; breakfast below standard we think ... and the floor was sticky in the living/dining area. Very happy to have a balcony, however. Non-descript stay, but certainly not bad.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello WorldExplorer50, Thank you for your review and for sharing your recent experience with us. While we were all happy to hear that you enjoyed your room with a balcony, we were disappointed that your stay wasn't entirely wonderful. We apologize that we failed to meet your expectations with our enhanced complimentary continental breakfast and will certainly pass on your comments to our team. We hope that we will have the opportunity to welcome you back to the Victorian Inn on your next visit to Monterey and demonstrate just how committed we are to personal and attentive service. Sincerely, Management of the Inns of Monterey

"Lovely, Dog friendly Hotel"

5
04/04/2018

I have been using Best Western hotels when I travel for a couple of years and this was the first one that I found to be pet friendly, so I was very excited to be able to bring my dog along on my birthday adventure. We had a second floor room with a balcony, king bed, fire place and full bathroom. I was worried that the older looking (but clean) carpets would harbor some "old dog smell" in them, but they didn't! The hotel didn't even require a crate when we left him alone in the room and brought up a toy, and a food bowl for him to use while we were there. Everything was well cleaned, the bed was very comfortable, and we had a peak of Monterey bay and a nice view of the courtyard from our balcony. The hotel is COMPLETELY NON SMOKING and that made it easy to keep our patio door open to enjoy the ocean air in the afternoon while we took a break from the aquarium and Cannery Row explorations. You really can walk everywhere from here, so save yourself the frustration of driving on the weirdly marked streets and bring your walking shoes!

"Comfortable, great location, pet-friendly "

4
02/04/2018

Since the kids all made other plans for Easter, my husband, family dog & I decided to celebrate in Monterey overnight. The room (single king) was roomy & clean w/a mini-fridge, Keurig-type coffeemaker, large flat screen TV & fireplace. Check-in was busy but the wait was short. They offer wine & cheese/crackers/fruit in the breakfast room from 4:30-5:30 each afternoon and is very popular (translation - crowded) but is a nice touch. The parking garage beneath the motel is an additional $15/night. You can park on the street across from the motel; it is metered between 9:00 a.m. & 8:00 p.m. but free overnight. Meters take coins or cards. I was met with a confused stare from the front office staff when I asked about street parking; she was unaware there was 12 hour parking available directly across the street; a bit curious unless she was very new. One caveat - all pet-friendly rooms are on the first floor and the balconies are shared (no divider) with the room next to you. We would have liked to have enjoyed the balcony with our dog, but the dog in the room next to us immediately started snarling & barking inside through the sliding door at the sight of our dog so to avoid a barkfest, we stayed inside. If you find yourself with an unfriendly doggie neighbor, you might also be unable to use your balcony. This is through no fault of the motel, but a shared balcony is not the best setup for unfamiliar dogs to mingle. Even without a dog it would be uncomfortable for us to be on the balcony with another couple right next to us. The breakfast was hearty with the usual cold fare plus hot plain egg omelettes, sausage, French toast & a waffle maker, coffee, juice, etc. It isn't gourmet, but will fill you up. This motel is very well located a short block from the oceanfront, walking to the Aquarium, dining, shops & walking/biking path. A very good value for the amenities offered ; it is clean and well maintained and the location is excellent.

"Good location to Aquarium and Cannery Row."

4
02/04/2018

We enjoyed our stay here. Our room was facing Foam St. and on first floor. In the back our entryway faced a nice courtyard and was very accessible to the dining area where we had our breakfast. Our room had hardwood floors, a fireplace and large TV. The traffic wasn't very noisy we had no problem sleeping. Another feature that we enjoyed was two sinks - one sink/vanity was outside the bathroom. During our stay we took advantage of the two day admission ticket to the aquarium. The aquarium is a nice visit for family and even people traveling without family. We also enjoyed the shops on Cannery Row and ate at Luigi‘s. One day was dedicated to a trip to Big Sur - I highly recommend this during your stay in Monterey. Drive over Bixby Creek Bridge and up the coast you won't be disappointed!

"Nice room"

4
30/03/2018

My husband and I stayed one night in this hotel. Check-in was quick. The wine and cheese in the evening was so nice as well as the breakfast in the morning. Staff was very helpful. Late at night I needed to go to the front desk for a blanket and housekeeping promptly brought it to the room. Our room was exactly as depicted in the picture, two beds and a fireplace. The room seemed very nice and clean, including the bathroom. I liked that it had two sinks, one outside the bath (with a counter) and one in the bath, so we could both get ready at the same time. A couple of things, nothing major, in the bathroom potentially shows the age of the building, but it was clean and we would stay again.

"Nice Hotel"

3
28/03/2018

Pros: Nice hotel in Monterey. Nothing fancy but good. Located in rather quiet area. There are many restaurants/stores walking distance from the hotel. Cannery Row is also walking distance from the hotel. Cons: pricey for a value you get, mostly because of the location. Breakfast was horrible and I would recommend to skip it. You can find nice places near the hotel for breakfast.

"Just what you need and expect"

5
25/03/2018

This place is exactly what you need and what you should expect. Good value, clean rooms, convenient location. Most importantly, the staff was friendly and attentive. The wine and cheese was a nice touch.

"Extended Weekend "

4
25/03/2018

Nice hotel with great and friendly staff. Location was great. You could walk down to the old Cannery area. Plenty of restaurants close by that you can walk to and leave your car at the hotel. Complimentary wine and cheese was nice!

"Monterey GetAway"

5
24/03/2018

Great Hotel in a great location. Walking distance to the aquarium,shops,restaurants and bars. On site breakfast is good and all staff are helpful and friendly. Convenient parking also on site. Great for a weekend getaway with family or friends!!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello jmc112002, Thank you so much for your review and for sharing your recent stay with us. We were all happy to hear that you had such a wonderful visit and were able to join us for not only our complimentary breakfast. We appreciate your kind words on our staff and hope to welcome you back to Monterey again soon! Sincerely, Management of the Inns of Monterey

"Convenient to the Monterey Bay Aquarium"

5
21/03/2018

Nice hotel, very convenient to the Monterey Bay Aquarium. Free wine, cheese, apple slices, crackers, and juice from 4-5PM. Breakfast in the morning. $15 parking fee, but car can remain in the covered parking area until 5PM the following day. Very large room with fireplace. No AC, but room had good ceiling fan and sliding door to balcony. No problem keeping room cool (in March). Free gift for gold member was a bottle of wine and a small box of chocolates! Would definitely stay here again.

"Close to Cannery Row"

5
18/03/2018

Was glad to find this place. The room had plenty of space and was clean, quiet, and nicely furnished. We had a fireplace and a porch. The Inn is close to Cannery Row. The complimentary breakfast was great. Service on check-in and check-out was friendly, pleasant, efficient. Would definitely stay again.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Thank you so much for your wonderful review! We were all thrilled to hear that you had a great visit and that every aspect of your stay was so enjoyable. We can't wait to welcome you back again soon! Sincerely, Management of the Inns of Monterey

"Charming Inn"

5
15/03/2018

What a little gem All the bells & whistles of bigger hotel but added extra of pretty gardens of rooms Lovely breakfast offered, welcome wine hour And the room spacious plus open fire ( gas so it's easy to use) Staff kind & lovely Ideally walking distance to Cannery Row & easy stroll to Fisherman's Wharf Parking on site which is great too

"Comfortable and Convenient"

5
15/03/2018

My wife and I were on a road trip to Southern California and stopped in Monterey for one night. We selected BW Victorian based on the reviews, value and convenient location to Cannery Row. This little Inn did not disappoint...two primary reasons for giving this a 5 star are... First, the room...we were given a ground floor room with a king bed, fireplace and nice small shared patio. The room was very clean and comfortable and just a bit larger than your average hotel room. As others have mentioned the bathroom is a bit dated but no worries there as it was very well kept, very clean and more importantly passed my wife's approval for cleanliness! Secondly, the convenient location...just a few short blocks to Cannery Row and the Aquarium. Hotels in Monterey are pricey and I don't think you can find a better value for the price, clean comfortable room and convenience to shopping and restaurants.

"Nice hotel in a good location "

4
15/03/2018

This was a very nice hotel with beautiful bedrooms. Check in was efficient and friendly. The bedroom was beautifully appointed with a gas log fire that was a very nice touch. Outdoor seating amongst the nicely tendered gardens was very pleasant. Public areas were lovely. The cheese and wine provided in the afternoon was a great touch. Breakfast was okay but in view of the hotel surroundings it did not live up to the standard of the hotel.

"The nicest room"

5
14/03/2018

Must have been upgraded because the room was way better than the budget price we paid. High ceiling, fireplace, balcony, Jacuzzi tub, double shower, ocean view. Underground parking was easy. Happy hour and breakfast included. Adorable staff.

"Birthday weekend with couples"

5
12/03/2018

My husband and I stay here. It was his birthday and a fee others we were meeting with. He loved every bit of it. The fire place and bed was amazing not to mention we were so close to everything. Bubba Humps was our next stop.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello 08gabbie, Thank you so much for your review and for sharing you recent experience with us. We were all delighted to hear that you had such a wonderful time with us celebrating your husband's birthday. We can't wait to welcome you back on your next Monterey getaway. Sincerely, Management of the Inns of Monterey

"Pleasant Stay, but be advised there is a catch!"

4
07/03/2018

This property is apparently getting older. Common areas were clean and neat but showed several coats of paint. Our room was pleasant, very quiet but was beginning to show it's age. We found the bed to be too soft for our comfort. Bathroom was straight out of the 90's and in my opinion is way overdue for a freshening up. I guess this was in keeping with the Victorian theme? TV system had an annoying habit of 2-3 minutes loss of signal timeouts with more than 10 each evening of our stay. Must say though our visit was generally a pleasant one. The evening wine & cheese tasting was a nice touch. Our room had a little view of Monterey Bay over the top of the adjacent buildings. We had glorious sunrises each morning that were enhanced by the beauty of the bay. HOWEVER, this facility has a $15 daily parking charge added to the bill. There is nothing special about the parking except that is covered. Spaces are actually sub standard because of the support structure for the building above. It is pretty tight for the current American standard Crossover/SUV type vehicle. It is really tight if you are driving a big truck.There are several charging stations for electric vehicles but I noticed they were all occupied by non electric cars. I guess this was because spaces were also limited in number. Staff should park somewhere else!!! IN MY HUMBLE OPINION this $15 daily parking charge is just a thinly disguised addition to the daily room rate!!! Would only return if we could find a promo rate to offset this charge!!!

"Stunning Victorian Room"

5
06/03/2018

We lucked out - we got to stay in one of the two rooms located in the Victorian Inn house. Check-in for this Best Western is in the Victorian Inn. A very nice happy hour in the afternoon and a good full breakfast are also served in the house. The beautiful room we stayed in was spacious with period furniture, a fireplace, a desk, and two comfortable chairs. For a romantic stay, close to Fisherman's Wharf, and walking distance to town, this is a good choice.

"Nice hotel-close to everything"

5
25/02/2018

This is a very nice hotel, within walking distance of most tourist attractions in Monterey. The room was large and comfortable. It had a fireplace but being there only one night, didn't get a chance to try. The property was clean and up-to-date. The front desk staff was friendly but we really didn't have much interaction. Breakfast was pretty similar to other places. One nice feature was that they served wine and cheese in the afternoon.

"Great Value"

4
23/02/2018

While traveling to San Diego we wanted a spot in Monterey convenient to the Cannery for dinner and close to the peninsula golf courses, a perfect spot. The fireplace was a nice touch. Breakfast was more than adequate. We would stay again under similar circumstances.

"Nice visit to Canary Row"

4
19/02/2018

Excellent Location and walking distance to Canary Row, Aquarium, Fisherman's Wharf and downtown. Clean, Friendly and with a good free breakfast. Underground parking is a plus. They were very helpful in setting up restaurant reservations too.

"Location, Location, Location!"

4
15/02/2018

Nice place within reasonable walking distance to Cannery Row and the Aquarium. Staff was very nice, breakfast was complimentary and well-stocked. Our room was nice, clean and comfortable. We were on the 2nd floor and were able to open the windows to let the cool air in. The fireplace was a nice touch, worked well, although we ended up not having any use for it. The only thing that would have been nice to have was a microwave. Otherwise we had a great stay with quick check-in and check-out.

"Dated hotel but a nice stay"

4
15/02/2018

Hotel needs a bit of paint and TLC as it does look shabby in places. Was not informed on check in that I was being charged for parking - lucky I knew in advance but otherwise I would have been in for a surprise on Check out. Rooms are clean but dated, location is great. The room that look out onto Foam street does suffer from Traffic noise, mainly due to the road surface than the volume of traffic. Given the price and compared to other hotels in the area it was priced great.

"Exceeded Expectations!"

5
08/02/2018

Stayed in a Premier King room on the third floor overlooking the courtyard and had a fantastic stay! Room was very spacious, and even had a partial ocean and mountain view. Plenty of windows but no balcony for sitting with this room type. The gas fireplace was perfect for January and added warmth and ambiance. The bathroom had dual shower heads and jacuzzi tub. Bed and mattress was quite comfortable. Room was slightly dated, but didn't matter as everything was in fine working order. Front desk staff was very friendly and accomodating. Breakfast had plenty of hot and cold options and trays available to take it back to your room, if preferred. The location was great. Did not have a car, but it was less than a 5 minute walk to the waterfront and Cannery Row. Plenty of dining and shopping options within easy walking distance. Certainly would recommend the hotel, and l have booked again for when I return in March based on my great stay!

"Beautiful building... some cons"

3
01/02/2018

This hotel is placed in a beautiful Victorian house; in that sense the layout is gorgeous and every detail of decoration is kept. However, we found that the hotel does not succeed in hosting a group of more than 2 people in the same room. We booked a room presumably for three people (deluxe room) but each of the double beds were not wide enough for two people. When discussed with the staff, they delivered at the room a Mat to be put in the floor for our 13 yr old son, which we found unacceptable after having paid for accommodation for three. After arguing a bit we were upgraded to the 1st floor suite which is beautiful but unfortunately the sofa bed is still too uncomfortable for a good sleep. In short, a gorgeous hotel and excellent location for a couple or a single traveller, maybe not for families .

"Great location"

5
01/02/2018

My dog and I loved strolling along the bay. Nice walk to Lovers Point as well as Fisherman's wharf. Courtyard was beautiful and the Camellias were in bloom. Outdoor seating for breakfast was a plus which was enjoyed by me and my canine friend

"Our visit"

4
30/01/2018

I can say, most of the time the pictures do not really look like the actual thing. But, these do. The room was wonderful, and everything was just as expected. Very clean. And, I am a mom that is very concerned about cleanliness!! Very nice gardens, and location was right where we were visiting, so it was perfect. We had a road side room, which, at no fault of the Inn, was pretty loud with the cars and traffic. Otherwise, we were very happy.

"It's ok"

3
28/01/2018

I use Best Westerns every time I'm on road trips, they always have free parking and breakfast, which is a plus when you're on the road. Some of them have gym and laundry. This specific one was ok, near the bay and all the touristic attractions.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Wara, Thank you so much for your review and for sharing your recent stay with us. We are very appreciative of your loyalty to our brand and are so glad we were able to welcome you to Monterey. We hope you had a wonderful time while in town and that we can welcome you back on your future travels to Monterey. Sincerely, Management of the Inns of Monterey

"Get a way from the crazy world and go to aquarium."

5
25/01/2018

Nice place to stay. Fireplace in room, comfy beds. The rooms are clean but need to upgraded a little. The bathroom cabinet was older and very 70'ISH looking, otherwise no complaints. Breakfast was good, hot or cold items. Property was very clean and nice plants all around. I would recommend this place. Best Western properties are always nice. You have to keep a high score from best western for all properties to stay with the company. ( I should know, my father ran Best Western properties for a long time). The walk to cannery row was 2 blocks away. nice location.

"Weekday getaway"

5
22/01/2018

Had a great 2 nights at the Best Western Victorian inn! We so enjoyed the am breakfast and the evening wine n cheese buffet! The room was clean n comfortable and we loved the fireplace and large tv. We didn't take a pic of the room but here is a beautiful pic of the bay!

"Very good hotel overall"

4
21/01/2018

I loved the location, park your car for a $15 fee per night but you can easily walk all of the sights instead of paying parking at each location. Room very comfy with fireplace and large HD TV. Breakfast staff were great but same offerings each day was a bit of a let down. The hotel was not near capacity and I would not want to be there when the hotel is fully occupied because parking may be a problem and breakfast could be very crowded.. Check in , check out great staff, no problems there

"Great location for visiting the aquarium"

4
21/01/2018

We booked this hotel for our family of four to relax after spending a day at the aquarium. Hotel is standard and accomodations are decent. Really, the location is why we booked the hotel. It is walking distance to the aquarium and Cannery Row. Bathroom could use renovation, but everything was OK. Breakfast was as expected - plenty of fruit, breads/pastries and hot items such as eggs and waffles. We were there only one night, but the staff were all very nice. We would stay here again if coming to the aquarium.

"Nice place to stay in Monterey "

4
19/01/2018

Enjoyed our two night stay at this establishment. Very clean, nice rooms and friendly staff. Located in the heart of the Cannery Row area. Great access to all local attractions. You do need to pay for parking but I'm sure in the busy months that is a necessity.

"Great Price & Perfect Location"

4
16/01/2018

Great location-only a 5-10 minute walk to Cannery Row. We had a room on the first floor facing the street. At first, I was a little concerned about traffic noise, but it was a very quiet, peaceful stay. Our room had hardwood floors which was a nice touch. The room was large with a nice bathroom. The fireplace was amazing...we used it several times during our weekend stay. It made our room feel luxurious and cozy. There was also a shared patio. We visited during the winter, so we didn't use the patio much. I imagine it would be nice in the summer, although it would be nice if the patio was private vs being shared with a next door neighbor. The complimentary breakfast was as to be expected-nothing to write home about, but they had the basics-eggs & sausage, waffle maker, fruits and yogurts etc. We also went to the lobby in the evening for the complimentary wine & cheese. The wine was good, the cheese was nothing special-just huge blocks of cheddar and other similar cheeses. Overall, we would definitely stay here again. Can't beat the price for the location. It had great ambiance and large, clean rooms.

"Aussie Tourists"

5
12/01/2018

We loved it here. Big rooms, quiet, great location, friendly staff, comfortable bed. This place is a quiet little jewel in the crown in walking distance to the aquarium and cannery row. We loooooooved it.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello MeganBarker, Thank you so much for your wonderful review! We were all delighted to hear that you so enjoyed your accommodations and that we could welcome you to Monterey all of the way from Australia. We are so glad that you had such an enjoyable time and hope to see you back soon! Sincerely, Management of the Inns of Monterey

"Very Nice Hotel"

4
10/01/2018

Beautifully presented Comfortable tidy rooms Breakfast was OK, nothing fancy but nice Great for families Good location Staff very helpful Check in was easy Pelican Pizza around the corner was very nice and also cheap :)

"Dog Friendly-Friendly and helpful staff"

4
08/01/2018

Our dogs love it here! So do we! Near everything on Cannery Row. Good parking. Quiet Rooms. Nice breakfast every morning. Wine and cheese every afternoon. Both included in the room price! Beautiful landscaping too.

"Very Pleasurable"

5
04/01/2018

In all of our travels, Victorian Inn is the very best. We were very surprised to find such a wonderful place. The staff is very friendly, knowledgeable and helpful. Like to take Victorian Inn with us !!

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello K8186DYvictorg, Thank you so much for your wonderful review! We were all delighted to welcome you as our guest and are so glad to hear that you had such a wonderful time with us in Monterey. We appreciate your comments regarding our staff as it is our mission to provide personal and exceptional service. We can't wait to welcome you back on your next trip to Monterey! Sincerely, Management of the Inns of Monterey

"Good short stay option"

4
02/01/2018

The Inn has comfortable rooms; good parking; location is within walking distance of the aquarium and other attractions at Cannery row. Could do better with in-room toiletries. Room pricing tend to change rapidly on the net. Somedays there is a $90 difference between two days for the same room.

"It was OK. Not great"

3
02/01/2018

The rates charged were not appropriate to the hotel experience. Much more of the standard Best Western experience with different furniture than a Victorian hotel experience. Staff was excellent, breakfast was ehh and the room was comfy. Dog policy should be revisited (maybe only select areas of the hotel).

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello darrellj2018, We are very appreciative of your feedback on your recent stay at the Victorian Inn. While we were all happy to hear that our staff was so helpful and welcoming, we regret that we did not leave you with a more wonderful stay. We appreciate your comments regarding our breakfast and pet policy and will certainly share your feedback with our management team. We hope that we will have the opportunity to welcome you back on your future travels to Monterey. Sincerely, Management of the Inns of Monterey

"Victorian Inn, Monterey"

5
31/12/2017

Facility is well maintained and clean. Rooms are clean and are of large size with nice decor. Full breakfast, eggs, sausage, french toast, waffles, dry cereal and fresh fruit. Also, a variety of coffees and teas. Cheese and wine in the afternoon add a nice touch. Outstanding service from the staff. Overall perfect and close to Cannery Row!

"Monterey Victorian Inn"

5
30/12/2017

We stayed at this lovely hotel near the Aquarium on Christmas Eve. We had a lovely room with a fireplace. The hotel was nicely appointed, the staff was super. Cohere was cheese and wine in the afternoon and a lovely breakfast in the morning. We were very happy.

"Great location"

5
28/12/2017

A block or so from Cannery Row. Spacious rooms, clean, nice staff, covered parking. Unique layout with connecting buildings. Quaint dining area for continental breakfast. Walked the area day and night. Would definitely return!

"The Best Experience!"

5
28/12/2017

Good breakfast, wine and cheese every evening, knowledgeable, very professional yet down home friendly staff. Great facilities and room. Near all the attractions. Rideshare in area for anything not within walking distance.

"Very nice place to stay"

5
27/12/2017

Clean, close to cannery row and lots of restaurants. Large rooms with balconies. Easy access. Helpful staff. Victorian appeal with outside patio area. Comfortable beds and fireplace in rooms, as well.

"BW+ Victorian Inn, Monterey"

5
26/12/2017

This hotel was more than I had anticipated. I cannot wait to book another stay. We loved the balcony and fireplace. The wine and cheese hour was a great way to meet other travelers as well as relax after a day of sightseeing. The breakfast was a wonderful way to start the day.

"Delightful hotel"

5
26/12/2017

This was the third time we have stayed here at the Victorian inn. It's a delightful hotel. The rooms are nice and spacious with a fireplace. It's also very welcoming for people who have dogs. They have one section of the area that where they allow people to stay we have dogs and it's very comforting and convenient. The location is outstanding, very close to the aquarium. And the service is excellent.

"Wonderful"

5
16/12/2017

Loved our stay. Doggy friendly, close to all day shopping, beautiful victorian home/reception and breakfast area. Very friendly staff, updated room with beautiful fireplace. Pretty terrace overlooking the flower bed in the center courtyard.

"Super DogFriendly"

5
14/12/2017

We had to book 1 night at a dog friendly hotel! . Dog food, dog bowl and water were provided. We mentioned we were there for my son's wedding and they delivered wine, chocolates and a nice note to each room! My husband and I stayed here on our honeymoon 27 years ago. We haven't stayed at this property in a long time but we're very pleased to see the rooms were remodeled. They do an excellent job of keeping up the property! We will be back. Price was extremely fair!

"Girls Night"

5
06/12/2017

This Hotel was prefect. Covered parking and walking distance to Cannery Row. The room was very spacious and comfortable. The fireplace was wonderful. A large variety for breakfast. Christmas decor Beautiful.

"Good location, pet friendly, quiet"

4
04/12/2017

This is a quiet location close to the aquarium and Cannery Row. Clean, comfortable rooms with gas fireplaces around a courtyard. Like many places in Monterey, there is a fee for parking, which is in a lot underneath the hotel. There are two level 2 car chargers for those of us who drive electric. Had to download an app to get them to work, and during most of the day they are ICEd by staff...but I did get a decent charge overnight.

"Monterey Stay"

5
04/12/2017

Older hotel has been maintained pretty well. Employees are awesome as is the location. We could even hear the surf at night with our sliding door open. We walked almost everywhere. Aquarium is about a 10 minute walk, restaurants less than 5 minutes. We will absolutely return.

"A diamond in the ruff!"

5
02/12/2017

An amazing and lovely place to stay! I am almost adamant about sharing how great this place as I want it to always be available! It had class and the decor made me feel right at home. Service and amenities were acceptional! Loved it!

"Disgusting!"

1
26/11/2017

My husband and I stayed at the Best Western Victorian Inn over this Thanksgiving holiday. The hotel is located in Monterey, CA. I selected the property based upon positive reviews on Trip Advisor. We were very disappointed. We have traveled all over coastal California, and are very familiar with many of the older hotel properties. Never have we experienced any as bad as this one. The hotel is very run down with much deferred maintenance. We reserved a premier king room with a view, and were given a dark room with a view of the building next door. The room was also wheelchair accessible, which we did not request. I phoned the front desk requesting to be moved to a different room, and within 15 minutes we were moved to a larger room with a minimal view of the bay. Unfortunately, the second room was just as run down as the first. The plumbing is so old, the bathroom sink emitted a sulfurous/sewer odor which only worsened with warm water use. The toilet plugged up on two occasions during our stay. The facility was in such desperate need of remodeling, it was impossible to properly clean. The tile grout was grimy and dirty. We had to tell the maid that the door lock was missing a screw and was coming apart. It was truly disgusting. To their credit, the day shift employees were very responsive, courteous, and helpful. However one employee on the night shift was not at all helpful. Had it not been a busy holiday weekend, we likely would have checked out and gone elsewhere.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello retired1California, We want to thank you for taking the time to share your experience regarding your recent stay with us. We were pleased to hear your kind words regarding our staff, however we regret that we did not leave you with the fond memories so many of our guests speak of. We can assure you that we have reviewed your feedback with management as we are continually looking for ways to increase guest satisfaction. We are pleased to share that we will soon begin renovations on our bathrooms and have completed our model to begin moving forward. This renovation comes after we have recently renovated our lobby and breakfast area. Thank you again for sharing your experience with us as we value your feedback to further enhance our guests experience. We hope we will have the opportunity to share the exciting changes with you during your next travels to Monterey. Sincerely, Management of the Inns of Monterey

"You will not be disappointed!"

5
26/11/2017

Our experience was wonderful from start to finish. Check-in went very well. The staff was so helpful, cheerful, professional, efficient and knowledgable. There was always plenty of underground parking. The breakfast was delicious and there were many choices. The staff at breakfast was helpful, efficient and accommodating. The courtyard was beautiful with so many different types of flowers.

"It's ok."

3
25/11/2017

Stayed here to celebrate our 15th anniversary. The room looks a bit run down, especially for its price. The shower vent was a little rusty and the vanity mirror was loose. Maintenance came right away to fix it. Love the high ceiling. Didn't use fireplace bc weather was warm. There were ants in our room!! They did comp us by waiving our parking surcharge. Love the location!

"Good value and great location"

5
24/11/2017

This is our preferred place to stay in Monterey. The hotel is clean, quiet, well kept and conveniently located (about 1/2 mile from the aquarium), and close enough to the shoreline to hear the sea lions barking and to smell the ocean. They have wine and cheese tasting in the evening and their morning breakfast is far better than most free breakfasts.

"Outstanding"

5
16/11/2017

We went on holiday to California from April - May 2017, stopping at various places as we travelled from Los Angeles to San Francisco and the Best Western Plus Victoria Inn had to be our favourite by a country mile. The hotel itself is located near to the start of Cannery Row and within easy walking distance of many of the Monterey's sites and sounds including the acquarium and Fisherman's Wharf. Our room was fantastic, with a great spacious area we're not used to back in the UK! It was clean and very comfortable and really helped to make the fact it was my wife's birthday so special. What really made it memorable for us was the kindness of the staff to give us a bottle of wine to celebrate the occasion, along with a lovely-worded note wishing her a happy day. Such things really make fond memories and we're so glad this was where we chose to stay whilst in Monterey. Such generosity and pleasantness from the staff shouldn't be any surprise though, as all members we came across, were lovely and couldn't be more helpful. Breakfast both mornings was lovely, set in a really nicely-decorated cafe / restaurant. I'd happily recommend this hotel to anyone and, if we're lucky enough to go to Monterey again, this would be top of the list.

"Great Value, Convenient to Cannery Row, WINE!"

5
15/11/2017

Great place for the family, I'm a rewards member and was blown away by the wine reception. Very convenient location for cannery row. Breakfast was pretty standard for a Best Western. The beds and pillow were very comfortable.

"Lovely facility"

5
14/11/2017

Great location, two blocks away from Cannery Row. It was a short walk to the Cannery Row area. Very nice facility, the facility was very clean and safe. Parking garage was nice and spacious. Rooms were clean and spacious. Our room was in the main building, only two room were in the main building. It was a very nice room! We had our own balcony with a separate entrance. We will definitely stay here again.

"Nice location and good experience"

4
14/11/2017

Have stayed at several different hotels in the area but tried this property to check it out. Located just a few short blocks up from cannery row, this Best Western has nice clean rooms with gas fireplaces, welcoming staff, and both basic breakfast and free happy hour. Parking is a $15 charge. I'd definitely return if rates make sense compared to other properties in the area.

"Location location location"

5
12/11/2017

We were just a couple of blocks from Cannery Row and easy walking distance to the Monterey wharf. The rooms were very good size with easy chairs and a fireplace. We had a small deck with table and chairs, a partial ocean view and frequently heard the surf and seals. The afternoon social with complementary wine and cheese was a very nice plus. The rooms were very clean and the staff friendly and efficient. Breakfast was nice but average. We would definitely stay there again!

"Excellent!"

5
08/11/2017

Best hospitality! A welcome card and bottle of wine were waiting in my room at check in. Room was clean and comfortable. Within a block of my conference hotel and Cannery Row. On site parking available and beautiful courtyard. Everyone was courteous and helpful.

"Accomodating Staff. Clean Rooms. Great Location"

5
08/11/2017

This is the place to stay for your trip to the Monterey Bay Aquarium. The hotel is well managed by friendly attentive staff. The rooms are large, clean and well appointed. Covered parking with dedicated motorcycle spots The hotel is a few blocks from the aquarium. An easy walk for anyone.

"Excellent place for business or pleasure"

5
07/11/2017

I stay here frequently for business. Location is walking distance from a wonderful variety of great restaurants as well as the Monterey Bay Aquarium and Cannery Row. Staff are consistently friendly and helpful.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Betsy, Thank you so much for your wonderful review! We are so happy to hear that we have been your hotel of choice for your business ventures and that our location is fitting for your needs. We can't wait to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Nice hotel room"

4
07/11/2017

We stayed here tonight's with our little four legged pooch. The room was very nice, I'll be at noisy from the top the side and the street. The beds were nice as was the bathroom. The staff were very nice. Their breakfast looked good but I could not participate. We never made it to the wine and cheese. Biggest Drawback for us was no outside grounds for our little one. Nearest park was not dog friendly. We had to walk all the way to the harbor to find some grass. The patio was not usable because of the noise from the street. The room was very nice however and we would consider returning.

"Nice room, excellent staff, great value"

5
07/11/2017

On November 5th my wife and I stayed at the Best Western Victorian Inn, which is a couple blocks up the hill from Cannery Row. We stayed in room 230, which has a sitting room and a bedroom, with 2 gas burning fireplaces and a partial ocean view. Restaurants are a short walk from the Inn. The Victorian was a great value, with friendly staff, clean accommodations and a very adequate breakfast offering. We will definitely use this hotel again.

"Great Job!"

4
02/11/2017

This is a more "upscale" Best Western. Great service and nice accommodations. We found the staff to be superb and the dining area for breakfast and evening wine and cheese very enjoyable. There were a number of breakfast food choices of good quality. We highly recommend it!

"Still a Wonderful Place to Stay in Monterey"

4
01/11/2017

I believe that this is our fourth stay at the Best Western Plus Victorian Inn. As always, we book ahead and under special requests we always ask for a room on the second floor overlooking Foam Street. The reason for that is two fold, first of all the rooms on the second floor have vaulted ceiling with a ceiling fan and secondly, if we leave the patio door open, we can often hear the sea lions in the morning even though we are about three streets up from the coast. The Victorian is not a cheap hotel by any means but around average what one pays elsewhere. It has a lot going for it. The rooms are comfortable although perhaps a bit dated. The beds are comfortable although the pillows aren't that great. There is a large screen television which hangs over the gas fireplace, two comfortable chairs, a mini fridge and a patio that seats two comfortably with a view of Foam Street or the central garden area. The best things about the Victorian are the service and amenities. The staff is always friendly and professional. Wi-Fi is included. Breakfast is included and now they have added a waffle machine and oat meal to the selection that includes eggs, sausage and French toast. They have also expanded the seating area for breakfast since our last stay in 2015. Breakfast runs from 7 am to 10 am and there is also a wine and cheese offering in the afternoon starting at 4:30 pm. There is water and coffee available most of the day. Parking is not included but costs $15 a day for their underground garage. After our first stay, we have always received a bottle of wine , some chocolates and a note welcoming us back, A truly nice touch. We will certainly stay at the Best Western Victorian Inn on our next trip to Monterey. My only complaints would be the lack of water pressure, the pillows and that the rooms could use some updating. But none of those things will stop us from staying there again.

"Excellent value"

5
01/11/2017

We stayed several days in the middle of the week during the off-season. This was a great value for the price! Breakfast had a lot of variety (especially considering their limited kitchen capabilities) and was kept stocked throughout, so you could get a full breakfast even if you slept in. The gas fireplace in the room was a nice touch and looked great for atmosphere, though it couldn't beat the room heater for keeping the room warm. The dining/lounge area for breakfast was cute and clean, but it seems that you're not expected to use it outside of breakfast time. My husband and I went in to try to make ourselves a cup of tea one evening (no tea bags in the rooms) and the gentleman manning the front desk came out from behind the desk immediately and hovered in the background until we left. I'm guessing it was weird for them to see us go there in the evening; sorry! We'll pack some of our favorite tea bags next time and make tea inside our room.

"Great for price"

4
01/11/2017

We had a nice stay. Room was large and clean. Wine reception and breakfast are both good. People are friendly. Central location and easy to walk around for sightseeing. I have stayed at Portola and Monterey Plaza and this is as nice without all the extra valet parking, etc. If you like clean, safe, easy accomodations

"Perfect location, great staff and room, but there's more"

3
01/11/2017

THis hotel is right in the heart of the Cannery Row district, could not ask for anything better. Can walk to pretty much everywhere. Staff is very friendly, large, clean rooms with a fireplace in each one. Sounds like I should be giving it 5 stars right? Well the downfall is that there is literally no sound proofing between the floors. Every foot step is heard, every drawer that opens, every time someone moved upstairs, it could be heard. We were on the 2nd floor, and we're very quiet, but I'm sure anyone below us could hear us move around. Also there is a 15.00 per day parking fee that is attached on to your bill. If you can get past the noise level, you will love this place, but we were pretty frustrated with it.

"A solid but fairly unexciting choice with great location"

3
25/10/2017

Great location just off Cannery Row one block back from the sea front. Plentiful underground parking available onsite. We were underwhelmed by our check in experience. No help offered with suitcases at all despite two other members being in the office not doing much at all and we were obviously struggling and exhausted after travelling for the last 15 hours. We were given a map to try to work out where our room was which involved a convoluted walk up corridors, down corridors, through doors, out again etc. I do think a nice touch would have been to at least walk us to our room even if they didn't help with the cases. There was noone else checking in so it wouldn't have been too much trouble. The room was pretty dated but it was clean and the double beds, though small, were comfy. We could hear the traffic during the night and there were some loud thumps in the small hours but other than that, we slept pretty well. Breakfast buffet was the best bit with a waffle maker and lots of toppings, yoghurts, cereals, eggs, sausages,fruit, squirty cream, pastries and muffins. The area seemed safe with plenty of folks walking around in the evening and it was a two minute walk to the sea and a good restaurant (Schooners) and near an excellent bike/walking path which takes you along the seafront to the sealions, seals and sea otters.

"Wonderful Stay!"

5
25/10/2017

Everything about this stay was wonderful! The location is great (convenient to everything we wanted to see and do), staff was very friendly and helpful, the rooms were so nicely decorated, and the outdoor courtyard was absolutly beautiful! The bottle of chilled wine with chocolate and a hand-written note was such a lovely surprise as well!

"Family mini vacation"

3
25/10/2017

The hotel was nice with great staff. The shower/tub area was dirty when we checked in. The rooms were a walk away from the Aquarium, but now worth the price. The beds were full size and average. I have had better sleep on a cot to be honest. An average room for a king size price.

"Victorian Inn"

5
25/10/2017

The family suite was very comfortable, and included a complimentary bottle of both wine and sparkling apple juice; in addition to delicious chocolates. The complimentary breakfast included a large variety of hot foods, which allowed everyone in our group to enjoy a hearty breakfast.

"Not Good Value"

2
22/10/2017

Good location, underground parking and comfortable bed. However, for $288 per night on the weekend, plus taxes and parking fees, it was not worth the money. There is no AC or even a ceiling fan. Towels are old and scratchy. Carpet and furnishings are dated and worn. The internet is off and on, and when working, is very slow. The shower head reduces the water pressure to a mere trickle.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello elhawk2000, We are very appreciative of your review and are all disappointed that we failed to meet your expectations and leave you with the fond memories so many of our guests speak of. Please know that we take our guests experience very seriously and regret that we did not have the opportunity to amend prior to your departure. We invite you to contact the hotel front office manager, Alyssa Lee, at 831-373-8000 to discuss your stay further. Sincerely, Management of the Inns of Monterey

"Great location to Cannery Row"

4
19/10/2017

Great location. Beds a bit dated but clean. Bathroom small and dated and tile could use a scrubbing. Shower nozzles didn't work well but overall ok. Fireplace was great. Breakfast was pretty average but adequate.

"Great location and room"

5
18/10/2017

Walk to Cannery Row, restaurants and bay with seals. The rooms are spacious and comfortable. We had a bay window, some had patios or balconies. Very good breakfast room and helpful staff at front desk. They state $15 for parking, but we were not charged. I like Best Western as you know you are getting a good clean comfortable room.

"Not as made to believe...."

2
17/10/2017

“Premium” room was on the noisy side of the property...bath sink was clogged and lacked room to place items on.... internet quality was not as one would expect... only good thing was room had a fireplace

"Great stay."

4
16/10/2017

The staff were great the wine and cheese and the breakfast were great also. Beds were nice, room was big, TV was very good. A little noisy above our room walking, running, jumping. All in all the stay was great close to cannery row to walk to.

"Fantastic Place, recommend to anyone"

5
15/10/2017

As a whole you can't go wrong with Best Western branded hotels. Superb customer service and faultless rooms. It started well for me and my wife. We checked in and walked to our room and there waiting was a bottle of wine and chocolate to congratulate us on our recent wedding. Brilliant. Nice wine also :) The room was very spacious, comfortable, good shower, perfect location, overall a very good hotel. It is placed in the middle of the aquarium and Fisherman Wharf, easily within walking distance to both. Unless you plan to drive to Carmel or elsewhere you can leave you car there for $15 per night. Not too expensive and takes away the hassle of driving. I can see returning to Monterey in the future and will try to stay here. Recommended to friends, family and Fellow Trip Advisors.

"Lovely hotel"

5
12/10/2017

All the staff we encountered were friendly and helpful we were upgraded to a deluxe room with a fireplace (not that we needed it as it was hot) but it was an enormous room over looking a courtyard garden really comfortable beds. Easy walk to restaurants and shops we were only there one night wish it was longer

"Excellent location"

4
12/10/2017

The Victorian Inn is well located just a few blocks from the Cannery and other tourist attractions and restaurants. Buffet breakfast and evening wine / cheese are included in the room rate. Rooms are large although admittedly the Victorian / Mexican decor is not my favorite - a bit dark and heavy (one of the challenges of being an architect). Worked well for a one night stay. Would not be my choice for an extended stay.

"Stay at the Best Western Victorian Inn"

5
11/10/2017

The location of the Victorian Inn is fantastic for those who have never experienced Monterey. It is close to the Cannery Row and the Fishermans Wharf area and it has trials all over the area for walking, strolling and riding bikes.

"A bit brown but good location and breakfast"

4
11/10/2017

Room was good size. Beds smaller than "normal" Queens. Good breakfast. Had room against traffic/main street - a bit noisy. Impressed With extra madrass already made for our 4 year old. Impersonal but effective service. Great location

"Lovely quality hotel"

4
11/10/2017

Room was large with a fireplace, super king bed, armchairs. Staff friendly. The hotel was next to the Cannery row, so a short walk. The smell of sea air was strong. Lovely place to visit. Plenty of restaurants and bars. A chill out place to visit. Cost is is good.

"Victoria Inn, Monterey"

5
05/10/2017

We loved our stay here. Excellent location for the sights and amenities at Monterey. The room we had was large and comfortable, the staff are friendly, breakfast was better then expected. Wine and cheese sessions were a bonus.

"bad flowing showers"

4
03/10/2017

Stayed in all best western hotels on recent trip. My only gripe is the showers. I have thick hair and all of the showers in the best western hotels have flow restricting heads on the shower so that it is necessary to be in the shower 10 times longer to get the soap and conditioner out of hair so no water saved there.

"Great value close to Cannery Row"

5
01/10/2017

Room was perfect and a short walk to the attractions at Cannery Row and just a couple of miles from Fisherman's Wharf. The complimentary breakfast was better than most, waffles, french toast, sausage links, and more.

"Great location "

4
01/10/2017

My husband and I stayed here as part of a road trip around California/Nevada. The location was ideal - a short walk from everything. Our room was spacious and clean, with a fireplace and small outside seating area. The only problem we had was that our fridge was incredibly loud and we had to unplug it before going to sleep. However when we mentioned this to Reception on check out, they were very apologetic and deducted our parking charge off for us for the inconvenience- this was much appreciated. The hotel did complimentary cheese and wine in the afternoons which was a nice touch. The breakfast was standard but there was plenty of choice. I felt that it was quite expensive for one night, particularly given that it didn't have facilities such as a swimming pool. Although I have stayed at better Best Westerns, we did have a pleasant stay here and would consider staying again in the future, mainly because of the very convenient location.

"Great place to stay"

5
30/09/2017

Great place to stay. Stayed in a family suite, which was great with our toddler able to sleep in the other room so we could still stay up. Breakfast was adequate. Wine and cheese were good too. Hotel was in a great location to visit the beach and Cannery Row.

"Nice hotel within walking distance of Cannery Row"

4
27/09/2017

Hotel is nice and close to Cannery Row, where many restaurants, shops and the aquarium are available. There is nice underground parking with easy enter/exit even for large pickup trucks. Staff is friendly and helpful.

"Monterey vacation"

4
27/09/2017

We were very happy with the location and the staff was very friendly and helpful when we asked questions about the area. The breakfast was very nice as well and saved us time by not having to go out for breakfast. We only made it to one wine and cheese reception in the afternoon but enjoyed that as well. Would stay here again if were make it back to Monterey some day.

"Weekend trip for a race at Laguna Seca"

3
26/09/2017

We typically stay at another hotel chain when we go to Monterey, but the events in the area drove up the cost higher than we wanted to spend, so we stayed here instead. Location was awesome. Walking distance to everything. The staff were friendly and very helpful. The breakfast in the morning was good, and we enjoyed the wine and cheese hour in the evening. HOWEVER, the smell of cigarette smoke every night was not cool. So we had to close our slider most of the nights way earlier than we wanted (7:30...8:00pm); other guest's moving luggage down the hall and the housekeepers pushing their carts hitting walls (or maybe opening doors with them?) was annoyingly loud as well. Would we stay here again? Eh...hard to say. If our regular hotel was booked, we'd probably look for another option before choosing this one.

"Beautiful Place to stay"

5
22/09/2017

We had a third floor king room with a fireplace and balcony. A great view of Monterey Bay. Cheese and wine in the lobby in the late afternoon. The Breakfast in the morning is very good. A little above average. They do charge for parking in their underground garage.

"Nice stay"

4
18/09/2017

We arrived at 3.45 just before the guaranteed check-in time of 4 pm and our room was ready for us at 4.15.. The lady at reception was friendly and efficient and gave us a local map and booklet and offered us to sit in the dining area to wait. I found some coffee which was very welcome. Our premier room was quite large with a bay window and seat, table and 2 chairs, one armchair, desk and chair and fireplace. What it did not have, and I had not noticed that fact when booking on their website.The view from our room was across the front doors of other room of the hotel so not wonderful. We also noticed many rooms had a balcony which would have been nice, so perhaps we chose the wrong room type; The car park was good, right next to the hotel, and had a lift from it to all floors of the hotel. The afternoon cheese and wine was a nice social affair with plentiful wine and the buffet breakfast very good too. The hotel was well situated and we were able to walk to many restaurants and easily to Fisherman' Wharf. All staff were friendly and efficient. We felt this hotel was good value

"Fantastic location, very comfortable"

5
17/09/2017

We have been here before for one night, this time we stayed for 3. Lovely comfortable rooms, reception very accommodating if you need anything. Breakfast is good, a choice and plenty of it. The wine and cheese was a nice touch. Highly recommended

"Great Location and Service"

5
14/09/2017

We found the Victorian Inn Best Western Plus to be very well maintained, convent to Cannery Row, many other attractions, shopping, the bicycle trail, restaurants, Monterey Bay etc. Deluxe breakfast was great along with the afternoon wine and cheese hour.

"Great Hotel"

4
11/09/2017

Our stay was very nice. The room was nicely decorated and the beds were comfortable. While the room had a view of the ocean, it was also overlooking the street which has noisy traffic at all times of night. Other than that it was a great stay.

"Excellent location, nice balcony and staff"

4
11/09/2017

Overall this was a very pleasant stay. The balcony overlooking their courtyard with a partial ocean view was very nice, as was the complimentary wine. Location is great, many restaurants and the bay within easy walking distance. Staff were very efficient. Breakfast is good, as expected. Only downside at all was overhead neighbor walking around at night was quite loud.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello John, Thank you so much for your review. We are so glad to hear that you had such a pleasant experience with us at the Victorian Inn. We are happy to hear that you enjoyed your complimentary enhanced breakfast and that our location was conducive to your ventures while in Monterey. We apologize for the noise you experienced during the evening and regret that we could not amend prior to your departure. Should your travels bring you back to Monterey we certainly hope that we will have the opportunity to welcome you back. Sincerely, Management of Inns of Monterey

"Monterrey for a few days"

5
11/09/2017

We were in town for a night and two days for an event at the aquarium. The hotel was within a half mile of the event, easy walking distance, safe neighborhood, excellent staff and facility. The rooms have a fireplace which is such a nice touch especially with the cool evenings and was nice to fall asleep to firelight especially when you don't have a fire place at home.

"Fantastic"

5
10/09/2017

Location is great. Right in the heart of Cannery Row. 5 mins on foot from the aquarium. Staff so friendly. They also do free wine and cheese in the evenings. Rooms are spacious and well decorated. Nice big balcony to catch some rays. Great price too. Highly recommended.

"Not the best bestwestern "

3
06/09/2017

I am currently at this hotel. The plus designation is a stretch. Very clean and comfortable. Ground floor, every step of guest upstairs sounds like they are moving furniture. Thankfully they weren't early risers. Shower is hand held. Internet keeps disconnecting. Although I booked through hotels.com, I called to let them know we would be a late arrival and give them my rewards number. My wife and I are both in hospitality, so we know what it takes to run a hotel. Thankfully the staff are very pleasant.

"Great hotel close to Cannary Wharf"

4
04/09/2017

We had a great 1 night stay at the Best Western Plus Victorian Inn in Monterey. The suite we stayed in was very spacious - one room with 2 x Queen beds and the other had small kitchen area, table and chairs and a double sofa bed. The location is great - only 5mins walk to Cannary Row and Monterey Fishermans Wharf and Pier is less than 15mins walk. The complementary cheese and wine hour in the afternoon was a nice touch and the breakfast had great choice. All the staff were really friendly. Only reason for not 5 star was that the sofa bed must have been one of the most uncomfortable beds I've ever experienced!

"Hot rooms and over priced"

2
04/09/2017

No air conditioning and even with the window open at night it was very uncomfortable to sleep. Should lower the price per night when it's this hot. Won't stay here again! Now I know to always look for hotels with A/C. It was over 84 degrees in the room at night!

"Convenient, Dog Friendly"

4
03/09/2017

This well located property is just a few blocks from Cannery Row and a dedicated walking/biking path. The room was well appointed and comfortable. Internet worked fine, but a bit slow. Complementary wine happy hour and breakfast were nice, but not memorable. There are no grassy areas directly adjacent to the property, but the raised planters with open plantings in the courtyard are perfectly adequate for late night or early morning potty breaks.

"Great location - clean and efficient"

5
03/09/2017

We stayed at the Victorian Inn as part of a US roadtrip and found this hotel to be comfortable, reasonably priced (for California) and well maintained. Check in was straight forward and welcoming. The room was a plus with a sea view (albeit the hotel is a couple of blocks back from the bay). The room had the usual safe and fridge and a very comfortable large bed. The decor is , as the hotel is aptly called, a little Victorian and none the worse for it. Very high ceilings and dark furniture all in keeping Very easy walk into the Cannery Row area (about five minutes) Breakfast was absolutely fine. Omelettes, sausages and a great variety of pastries, cereals tea and coffee. Great Waffle maker as well. The parking was extra but was in the safe garage below the hotel with lift access direct to the floors from it. Checkout was very simple and great thanks to Chris on the desk who was most helpful and actually seemed interested in whether we enjoyed our visit. All in all a great experience and would certainly visit again thanks

"Best Western Victorian Inn"

5
29/08/2017

Beautiful rooms, great staff, awesome location. What more could you ask! The night manager booked a table for us at a local restaurant called the Chart House. We had one of the best tables in the restaurant and we had a complimentary desert from the hotel. The desert was big enough for the four of us. What an unexpected treat! Can't say enough about the service here. The breakfast was wonderful and the complimentary wine and cheese just made our stay that much nicer. If you're in the Monterey area the Best Western Victorian Inn is a great place to stay.

"Quick get away"

5
18/08/2017

The location is perfect, the hotel staff excellent, liked the happy hours cheese and wine complimentary. The cost was very reasonable for the location in Monterey. In walking distance of Historic Canary Row and the Aquarium. Nothing negative to say about my stay!

"My father passed 4/27/16 I had gone up there with my best friend to lay my Dads ashes to rest it wa"

5
17/08/2017

My father passed 4/27/16 I had gone up to the Victorian with my father prior to him passing we stayed 5 Beautiful days. Went back to lay his ashes to sea!! Beautiful moment. I would highly recommend the Victorian Inn to stay clean good service was great.

"Clean and Comfortable"

4
17/08/2017

We got a premium king room. Checking in was a breeze and the front desk was friendly and professional. The room was great: spacious, comfortable bed (though I would have liked a thin pillow as I have neck issues), appreciated the balcony w/a thin sliced view of the water, liked the fire place and tub. The hotel is w/in walking distance to the Aquarium, lots of good food, wine tastings, thrift stores, beaches, and a bicycle rental shop. I chose this hotel because the bed room seemed more spacious than the B&Bs I was looking at in the same price range. In the future I will choose a B&B instead as I am always disappointed in the "breakfast" at these corporate places. Also disappointed in the afternoon wine & cheese: only one type of cheese, only two kinds of crackers, and one kind of fruit.

"Near perfect!"

5
17/08/2017

Everything was amazing - it's a pricey hotel but every hotel in Monterey is expensive. We had no complaints at all and I am an exceptionally picky traveler. The location is great - very close to the Aquarium.

"Best Western is Best!"

5
15/08/2017

Modern, comfortable rooms at a fair price. Breakfast was better than expected and had most items you could want. Great place to stay and relax after a conference or playing tourist. It was also a fantastic, central location within walking distance to the places we wanted to see. Excellent hotel. Staff deserves gold stars for making it a great stay. Best Western is Best!

"All in all, nice"

4
10/08/2017

The location was EXCELLENT (everything within easy walking distance). The room was nice - with fireplace and a bottle of wine waiting for us. Breakfast was unusually good and exceeded our expectations. Staff was friendly, professional and very helpful. Very nice afternoon wine and cheese reception. On the other hand, the decor seemed a bit tired and not up to the price point. We had a repair issue and they were slow to respond. I'd return to this hotel again.

"Clean and Quaint"

4
10/08/2017

Rooms are quite large and clean. Beds were really comfortable and shower was good too. Nice touch is the cheese and wine in the afternoon. Staff very helpful. Breakfast was more than adequate. Overall would recommend as location for Fishermans Wharf and Cannery Row is good

"Great venue, 5 mins walk from Cannery Row"

5
09/08/2017

Very nice hotel - staff were really friendly and helpful. Super hot and cold breakfasts. Also free bottled water available from reception. There was a welcome gas log fire for the occasional chilly evening.

"Ooh! Ehh..."

3
04/08/2017

This is a much better hotel than other Victorian Inns I have stayed at, but a lot of little things made a big difference for the worse. The elevators smell like poop. You can easily hear people in the hallway from your room. Breakfast was very scanty and not very amiable at all to vegetarians. No shower gel came with the other complimentary bathroom liquids. The TV remote control buttons were all switched around and did different things. But it is very nice; it is like walking into a suite. The beds were very comfortable. We didn't get a room like such, but some even have balconies. I liked how the elevator led straight to the parking garage. And don't be surprised by the fact that there is no free parking and that there is no A/C unit in the room; that's just how it is for the most part in Cali.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
Hello Austin, Thank you so much for your feedback. We were all happy to hear that you found your room and bed to be comfortable during your stay. However, we regret that we were unable to provide you with a more enjoyable stay and that we were not able to amend prior to your departure. We appreciate comments such as yours and will certainly review your feedback with our management team as we are continually evaluating ways to enhance the amenities and accommodations for our guests. We hope to welcome you back on your future travels to Monterey! Sincerely, Inns of Monterey Management

"Best Hotel & Location"

5
01/08/2017

My stay at this Victorian Inn was great. The room was nice and clean, it even had a balcony (with, chairs and a little table)with a nice, glimpse, view of the ocean. The staff is friendly. They served breakfast which was great and had lots to choose from. They even had a wine & cheese hour which was great as well. This hotel is within walking distance of everything. So many things to see and do in Monterey. I am totally coming back here.

"Good location but not quite as described."

3
30/07/2017

Look, it has lots of positives. It's 5 minutes walk from Cannery Row, has good underground car parking (needed with all of the seagulls!), the breakfast is OK and the staff are pleasant enough. It's just the room is not like the one pictured. The double beds are very small (I think they are actually 3/4 beds rather than doubles) and the room was a bit dated. It's sort of not an out and out bad hotel and sort of not an out and out one to recommend either.

"Nice property"

4
29/07/2017

This "Inn" is nice; it appears that the owner (assuming this is a type of franchise) deliberately attempted to make this feel more like an Inn rather than a hotel. Only a few blocks from Cannery Row. Rooms are nice; bathrooms are a bit dated, especially the shower head; however, the bed was great, 2 nice sofa chairs set in from of a gas fireplace and TV on the wall above it. On the first day, I came back from dinner and found a bottle of wine on ice with a personalized note from the staff--very nice, unexpected touch. I also liked the long desk with outlets on top to plug in laptops, phones, iPads, etc. Small balcony overlooked a slice of the bay. Clean garage under the property for guests to park. Breakfast was ready to go before 7am with fresh, not coffee and real half-and-half. I like this Inn and will recommend it to friends and colleagues.

"Quick getaway from the heat. "

5
27/07/2017

We decided to get out of the valley and the 100 plus temperature and enjoy a day of coastal weather. We returned to Victorian Inn in Monterey for our sixth time. We have never been disappointed. The staff is so friendly! Complimentary breakfast in the morning and wine tasting in the afternoon. The rooms are beautifully decorated with a fireplace in every room. We love this place. I would love to thank Victorian Inn for their continued hospitality. I recommend this Inn to anyone that is traveling through Monterey.

"Great stay."

5
27/07/2017

Location was the best. We would walk to everything we wanted to do. Hotel was nice and clean. They even had a bottle of wine and hand written note in our room when we arrived. Beautiful area and I hope we get to visit again soon.

"Worn and tired furnishings"

3
26/07/2017

The photos posted on the internet of the rooms and grounds are very deceiving. The courtyard room balcony views are not as they appear on the hotel''s web site. The room furniture and bed are very worn and tired.

"Great Experience in Monterey"

4
24/07/2017

First time we stayed at this hotel. It offers a great location and price. Just a short walk to Cannery Row. Will definitely come back. Staff was very friendly and accommodating. Rooms were spacious and clean.

"We Keep Returning!"

5
23/07/2017

A great boutique hotel which we have stayed at before. It's great location is within walking distance to Cannery Row, in Monterey, California. The morning breakfast and afternoon wine and cheese reception is well done: a great time to chat with fellow travelers.

"Best Hotel and Location"

5
20/07/2017

This hotel is super good, I enjoyed my stay. The staff is friendly, our room was nice and clean, a pretty small view of the ocean, it didn't have a working big bathtub but, we had two shower heads in the shower, which was a plus. They had a breakfast which was included, and super good. They even had a wine and cheese hour , which was really good as well. This place is great and we will be back again. This hotel is within walking distance from so many things to do.

"review"

3
19/07/2017

Had to pay $15.00 charge for parking per day. Were not told that. I would have not stayed there. They stated there were tickets for the aquarium you could get. You just do it yourself online and no discounts.

"Short Family Vacation"

5
19/07/2017

Clean friendly, inviting. I took a family of 9 and staff helped me book tickets to the Monterey Bay Aquarium which we talked too. Cannery and the wharf were also close enjoyable walks, and the Sardine Factory was close and a wonderful spot for a great dinner.

"Nice hotel with a good breakfast "

5
18/07/2017

My family and I stayed here on our California vacation. The hotel staff were friendly. The breakfast was good with nice variety including waffles and french toast that was maintained by a hard working staff member. All in all it was a good stay.

"The BEST Best Western"

5
17/07/2017

I usually stay at a Best Western once a year on travels around the country. Each is individually owned, so the experience can differ dramatically from other chain hotels. This particular Best Western stands out as exceptional in the quality of its staff and service.

"Great value in Monterey"

5
13/07/2017

High quality hotel with excellently attentive staff. Always have a very relaxing stay. Great breakfast also. Family has been visiting regularly for several years now and they've always kept the property in tip top shape. Thx again, for another relaxing stay.

"Best Western Monterey"

4
10/07/2017

Very nice units...shower needs to be upgraded. I had to stoop shower head is so low...my 6'4" husband says worst shower ever. Liked that we could walk everywhere. Nice breakfast. Staff is very friendly.

"Waste of money for what was supposed to be a "Victorian Inn"."

3
09/07/2017

1. The mattress was broken down and too soft. Guests above us woke me us tromping heavily above us at 6am the first day of our three-day anniversary trip. A half hour later, I called the front desk and complained. 2. Billed as a "Victorian Inn", which apparently was cause enough for the outrageous fees, it was just an old building with a few Victorian house pictures on the walls and Victorian-like chandeliers in the breakfast area. 3. Breakfast was mediocre compared to other places we've stayed. 4. Bathroom door squeaked badly. I asked the first day there to have that fixed and it took three more phone calls over 24-more hours to get someone there to fix it. 5. Didn't like that closet was behind the bathroom door...very unwieldy. 6. No place in room to put luggage rack except to muscle it into the closet. 7. Didn't like being charged an additional $15/day to park. 8. For the outrageous fees of just under $900, there was no pool, exercise area, concierge, or gift shop. 9. They use some sort of perfumed cleaning product which burned my eyes. It's all over the hotel. 1. Location was best for walking to Monterey Bay Aquarium and Cannery Row. 2.Underground parking was convenient and close to elevator. 3. Fireplace was a very nice feature, which we enjoyed.

" Best Western with the very best service"

5
09/07/2017

We chose this hotel after reading reviews and upon our arrival where not disappointed. This was our 6th stop on our Californian road trip to celebrate our 35th wedding anniversary and immediately on arrival we were greeted with a warm and friendly welcome from Chris the receptionist. The hotel has a convenient underground car park with a lift to the first floor of the hotel and is in a great location for exploring all of the attractions that Monterey has to offer on foot so no need to use you car once you've parked up. Our room was at the top of a flight of stairs leading from reception and Chris didn't bat an eye when we walked in with two large suitcases after booking us in he picked up one in each hand and carried them up for us as if they were two shopping bags, believe me they were heavy!!! Chris led us into our room a spacious Victorian designed king size with beautiful furnishings and a lovely wall mounted built gas fire operated electrically from a block of light switches at the centre of the room. The bed was huge and comfortable and seating consisted of large Victorian armchairs. The bathroom was large with an excellent shower and twin basins even the taps and mirrors were of Victorian design. But everything was so nicely designed and fitted perfectly to enhance the character of this warm and friendly hotel. The only downside was that the room was a little dark with two small windows however this was soon put to rights when we opened our back door leading onto our own private balcony with soft furnishings and a table to enjoy drinks after a long day exploring or to enjoy morning coffee from our coffee maker. We also had a fridge that looked after our cheese, wine and beer so late evening snacks were most definitely enjoyed. On returning from our first outing exploring the area we arrived back in the room to find chocolates and a bottle of wine with a lovely hand written card congratulating us on our anniversary. Each day at around 5pm there was a free wine and cheese welcome for guests which was very well received and attended the waiter was really pleasant and staff overall couldn't do enough for you. Breakfast was served in a spacious dining room and content was ample and varied a large bowl of fresh fruit was available throughout the day. Monterey was one of the highlights of our trip and this hotel made it that more special. The only negative and this is in our minds is something for them to perhaps consider for road trip travellers like ourselves is that there is no laundry services in house. A small inconvenience but a short car journey away was a charming little laundrette with once again very helpful staff. That's something we found throughout California everyone was so warm and friendly. If you want a hotel that is centrally located and has charm and character in bucket loads then Best Western Plus Victorian Inn Monterey is the right place to be.

"Fantastic place to say in Monterey!"

5
03/07/2017

The Best Western Plus Victorian Inn is a great place to stay in Monterey! The price is really reasonable, and the hotel, staff and amenties are all top notch. The location is great as you are within walking distance to both Cannery Row and Fisherman's Wharf, but just off the main avenues so it's bit quieter when you want to rest and relax. Definitely my top choice for accommodations in Monterey!!!

"Cute, comfy hotel!"

5
02/07/2017

The hotel is clean and comfy. There are fireplaces in the rooms, which is nice. Only downside is the hotel is a bit spread out and there is 1 elevator. So, you have to cross bridges to get to the rooms on the front outside. Otherwise, very pleasant stay!

"Just okay"

3
29/06/2017

Comfy bed and cheese and wine in the afternoon after check in were appreciated. The staff were also friendly. The decor is pretty dull though and overall it's a pretty staid hotel lacking in ambience - not the place for you if you're looking for something lively. Also, the walk from the hotel to Cannery Row is through some streets that look pretty run down. Not sure I'd stay here again.

"Great Location"

5
29/06/2017

We have stayed at this Best Western Hotel in the past and are returning for several reasons: The Staff was great, the rooms were huge, there was free WI FI and breakfast in the mornings along with cheese and wine in the late afternoon. The nice thing about the Hotel location is that it is within walking distance to the Monterrey Aquarium, restaurants and shops.

"Love the Victorian Inn"

5
26/06/2017

Always a pleasure to stay at the Victorian Inn. Its been our go to in Monterey for probably 20 years. We are never disappointed. Staff goes out of their way to be friendly and helpful. Rooms are well appointed and quiet (but could use updating). Excellent location with an easy walk to Aquarium and many fine restaurants.

"happy & relaxed"

5
26/06/2017

from arrival to departure I was happy, impressed, satisfied with staff, all employees to design & room. walking distance to almost all sites, if wanting to just sit & enjoy the atmosphere the balcony or courtyards where beautifully landscaped & peaceful. did not want to leave. held luggage after check-out so we could use some time to sight see.

"Not a good experience "

2
25/06/2017

Unfortunately, this was not a great experience. The hotel looks great from the outside. Grey clapperboard and well kept. There is underground parking under the hotel and we never had a problem in finding a space. Check in was efficient and then it went down hill. We were given the room behind reception and next to the bins and outside staircase. We walked in and the smell of urine just hit you. The three of us commented on it and we could smell if around the bathroom entrance which is next to the entrance door and also near the door to the small patio area. We had paid for a courtyard view but we had bins and the outside staircase in front not quite the view from the website. We have never complained about a room before but the three of us did not want to stay in there. We spoke to the receptionist and duty manager but they said the hotel was full and nowhere else to move us. We were offered a bottle of wine and the handyman came with a bottle of air freshener. We gave back the wind as we had not complained for a free bottle, we just wanted a room that did not smell so awful. We stayed for the three nights but we just did not feel clean staying in that room and every time you went back into it the smell hit you. The breakfast area is daily small but variety of food was good but you did struggle for a table after 8am.

"Excellent Stay"

5
22/06/2017

Great place to stay in Monterey! Within walking distance of Cannery Row. Great staff. Comfortable clean rooms. Breakfast onsite is always good. Complimentary cheese and wine a plus. If you want a place to stay that's close to everything, comfortable, clean and affordable this is the place you should pick.

"Lovely room; breakfast included; wine and cheese evening reception :)"

5
22/06/2017

There is a lot we really liked about this hotel :) We would definitely return and recommend :) - Location very close to Cannery Row (walking distance) - Sheltered parking available ($15 per night), convenient and close to reception - Really nice and helpful staff - Large beautiful room with great bathroom and a working fireplace - Breakfast included (seems very rare at USA hotels) - Nice wine and cheese reception in the afternoons (complimentary) - All areas clean and well kept - Good Wifi in-room and at reception

"Not your average Best Western"

5
20/06/2017

A very interesting hotel. We stayed in a room on the second floor front. Had to walk across a bridge to get to our room. The room was a bit different from most square box hotel rooms. Had a high beamed ceiling and a bay window with a window seat all along the window. Just a refreshing difference from normal hotels. Also had a gas fireplace which we did not use. When we got to the room, there was a bottle of wine chilling and a couple of small boxes of chocolates....what's not to love? LOL There were 2 vanities, one inside the main bath and one outside. The lighting in the one outside the bath was fantastic. So much better than the usual low wattage ones. Also a magnifying mirror that pullled out from the wall. Great for putting on makeup.The included wine and cheese party in the afternoon was great. Also the breakfast was quite good, nothing overly special but good enough. We were a bit chilling the first night as there wasn't much in the way of blankets. When we returned the second nite we stopped in the lobby to request extra blankets. They were sent up promptly. The hotel is convenient to Cannery Row and the Aquarium. Would definitely plan on staying here again.

"So not worth the price"

2
19/06/2017

This hotel has seen better days and is hugely overpriced. The furnishings were aged and worn - the ceiling fan could have decapitated someone, it wobbled so much it was unusable. We could hear every movement of the people above us. The room was run down and in major need of updating. But the worst was the beds. They had only a couple of sheets on them - no blanket - and so we froze all night long. This is northern CA, where the temp is always ~60 at night, so we were dumbfounded as to why there were no blankets. We searched the room and there were none. Awful night. We stayed here because of the reviews on this site and I have no idea what people were talking about. We paid over $300/night, so we felt obligated to try to cut costs by eating breakfast there, otherwise we would have taken one look and gone out to eat. Very disappointed.

"Such a lovely hotel!"

4
19/06/2017

This was nice. The bed was comfy, the amenities were fine. I gave it 4 stars because of the parking. It was a little strange. The garage is narrow, so for the love of whatever god you believe in, do not bring a large truck, SUV or van.

"Wonderful hotel that is more like a bed and breakfast"

5
14/06/2017

Really liked this hotel within walking distance of everything in Monterey. Fireplaces in room lovely wine and cheese reception with local wines. Good breakfast. Roomy suite. Enjoyed staying at this hotel good service and clean

"Comfortable and quiet"

5
13/06/2017

Beautiful room, great breakfast, helpful staff. Walking distance to Cannery Row. Love the wine and cheese happy hour - great way to relax after a busy day sightseeing and at the Aquarium. Excellent quality overall. We stayed here many years ago and the quality has not changed. We'll definitely stay here again.

"Clean & conveniently located motel"

4
12/06/2017

All of Monterey's tourist attractions are located within walking distance (Cannery Row, Monterey Bay Aquarium, Old Fishermman's Wharf, historic buildings & sites, restaurants). Hotel is clean, and property is well maintained.

"Great service and location and extremely affordable. Happy hour has gone downhill a little though."

5
06/06/2017

This was our second stay, the first being in 2011, and once again we were very pleased. The location is an easy walk down to the bay and all its shops, but saves you big $ over locations closer to the water. The on-site parking is great as well. Our rooms were clean, spacious and comfortable and we all enjoyed our stay. The front office staff was extremely professional and even gave us a little gift for our repeat visit. The breakfast was on par with most hotels, but nothing special. One of our favorite things about our previous visit was the wine, cheese, cracker and fruit happy hour. The wine was very tasty, but there was no variety to the cheese or fruit, and I don't think that was the case last time. Having said that, I would stay here anytime and this is definitely our Monterey go to place.

"Pebble Beach Affordable"

4
05/06/2017

Best Western Victoriann was an affordable, clean hotel with a great breakfast. We enjoyed Monterey and Carmel! This hotel is walking distance from Cannery Row in Monterrey and only a 15 minute drive from Pebble Beach and the 17 mile drive. The only thing I noticed about the hotel is that it had an odor of being musty (older dusty smelling furnitutre) -mostly out in the hallways not so much in the guest rooms. I would still reccomend this hotel if you want a good deal!

"A Victorian Secret in Monterey"

5
04/06/2017

The Victorian Inn is convenient to restaurants and Cannery Row, but enough out of the tourist zone to be a good value. The front desk staff are friendly, helpful folks. The room was spacious, comfortable and with one exception, it was everything we expected. That exception was the faux fireplace in our room. A sign by the hearth warns "Use at Your Own Risk" with instructions for its use. A key was present to turn on the gas, but matches to ignite the burner were not available. No problem, I thought. As a boy, I was a Boy Scout and the Latin phrase Semper Paratus is everpresent in my mind. Being prepared, I produced a lighter, but alas - no gas issued forth from the pipe when the valve was opened. OK, no false fire to warm us as the misty evening clouds rolled in. We just chalked it up to a desire on the part of management to avoid any lawsuits caused by millennials or California visitors who are unfamiliar with the basics of barbecue lighting to avoid eyebrow singeing and second degree burns. Enjoy a visit to the Victorian Inn. You can get a room with or without a fireplace, but the secret is they are all "without."

"Good choice for family visiting Monterey"

4
03/06/2017

The Victoria decor made the hotel feel special - especially to my children (ages 6 and 10). Our room was enormous with a large window seat. Although the room was large, it contained two double beds instead of queen beds. There was plenty of space...so why not a queen? My husband and I felt quite squished. Breakfast was included and lovely. The location was good too. Walking distance from the tourist hub of Monterey.

"Memorial Day weekend"

5
29/05/2017

This hotel is great for couples and it is excellent for families. The breakfast, which comes with your hotel reservation provides an excellent variety of food for the family. And the afternoon wine & cheese is great for the adults in the early evening. The rooms are spacious and extra clean. Moreover, the staff here are always pleasant and very accommodating of hotel guest.

"Great service!"

4
29/05/2017

The staff were friendly and very helpful. Location wasn't too bad but would've stayed somewhere else at $400 per night. The hotel was neat but outdated. Their breakfast is pretty good but go early so you have more selections.

"Honesty is just one of their qualities"

5
26/05/2017

When I left the room I forgot to check completely and left something of value to me. I called after hours and was told they would check for me in the morning. They did and the items I needed were sent to me via UPS. I value honesty above just about everything in an establishment. The Victoria Inn wins hands down in this category. I have a feeling that they would have sent the items to me even if I hadn't called. This is the what makes a company valuable to me.

"Great Location but the rooms need a refresh"

3
26/05/2017

The hotel is located conveniently to many attractions in the Monterey area, but for the price charged, it is not a great value. The hotel lacks any charm and the guest rooms are in need of a renovation. The room was large and clean, but the bathroom was very dated and the tile on the floor and around the sinks is old an chipped in places. The bed was very comfortable. Breakfast was just okay...nothing special. In summary, it wasn't a bad place to stay, but there are better values in the area for the money they charge.

"Only one night"

4
25/05/2017

Stayed here only one night whilst travelling in America would have liked to stay longer but all our bookings were pre booked. This place harks back to the good old days but has been modernised sympathetically it has all modern amenities that blend well with the decor. The hotel is very well located to all local amenities including a large number of eateries, it has unground car parking which is charged at $15 per night. They offer wine and cheese mid afternoon and a complimentary breakfast which is more than adequate. There was a gas log fire in our room and due to a slight chill in the air we put it on and it was really cosy and realistic. So to sum it up there are worse places you could stay but probably not many better so give it a go.

"Very busy well located"

2
24/05/2017

Very proper inn well located in monterey Avoid rooms to the street side very noisy whole night Parking un der the hotel Breakfast Buffet reduced to the minimum, self-service ta Hugh price Ok for a one night l

"Great Location!!!"

4
23/05/2017

This hotel is in a great location for Monterey!!! It has comfy beds and a balcony. We were fortunate enough to have a view of the water, even when we didn't request that. It had an adequate free breakfast! I would stay here again.

"Monterey Getaway"

4
22/05/2017

Very nice weekend stay. Room was very clean and hotel staff was friendly and helpful. I would recommend. Conveniently located to both Cannery Row and the wharf. The staff was helpful in making recommendations for sights to see in the area.

"Intermittent wifi"

3
21/05/2017

I had a large, slightly dark room with a big comfy king size bed & one armchair. There was a desk space but unfortunately no mirror over the top. A useful radio alarm clock with USB port for charging mobile or iPad. A large TV with plentiful channels and a gas fire (which I never lit). There was a safe on the top shelf of cupboard which meant standing on a chair to get things in & out of (if 5'.4"!). A powerful hairdryer (unattached) was provided & ok sized towels. There was a fridge in the room. I had extremely poor wifi throughout my four day stay. It was unusable most of the time because it constantly disconnected. Someone from the front desk tried to fix it as did their technical centre but it still didn't work. I was refunded $60 parking charge as recompense for the problem.There were two sinks, one inside bathroom & one just outside. Ok lotions provided as well as lots of cotton buds & cotton wool balls. There was a shallow bathtub with an overhead shower nozzle set far too low. It was just about ok for someone of 5'4" but no taller. There was a small terrace with tiny obscured sea view (only from 3rd floor). Breakfast was adequate but extremely crowded at peak times meaning it was difficult to find a seat. Cereals, muffins, usual weak coffee & pre-cooked omelettes & sausages. The hotel is set on a busy one-way street going through Monterey. Providing you're in the block behind the main/front building there's no road noise. It's about 10 mins walk from aquarium and about 20 minutes from the wharf if going whale watching. There was a nice Thai restaurant on the street adjacent (to the north). Helpful reception staff who responded promptly to emails about the Big Sur road landslides. Wine & cheese (just chunks of cheddar) & biscuits early evening. Computer in the tiny lobby area for guests.

Inns_of_Monterey, Manager at Best Western Plus Victorian Inn, responded to this review
We want to thank you for taking the time to share your experience regarding your recent stay with us. It was wonderful to hear that our close proximity to the aquarium and to the wharf made your stay more convenient. We were all delighted that you found your guest room accommodations comforting and our staff helpful during your stay. We can assure you that we have reviewed your wifi feedback with our IT department to ensure that it works properly for our guests and would like to apologize for this difficulty that you experienced throughout your stay. We are pleased to share that we have recently begun renovations on our bathrooms and have completed our model to begin moving forward. This renovation comes after we have recently renovated our lobby and breakfast area to create additional seating. We apologize for the difficulty that you found with our breakfast seating area during your stay. In addition to our breakfast parlor, we do invite guests to enjoy their breakfast in our outside terrace to provide that extra space if need be. Thank you again for sharing your experience with us as we value your feedback to further enhance our guests experience. We hope we will have the opportunity to share the exciting changes with you during your next travels to Monterey. Sincerely, Management of the Inns of Monterey

"Nice older hotel within walking distance to Aquarium"

4
18/05/2017

Clean, comfortable and in a quiet area. Older renovated motel style hotel. Lovely gardens on property. Convenient to restaurants, Aquarium and pier. Hotels on water are very pricey, so this is a good slightly less expensive option. However, plan on a fair amount of walking (or ubering?) to get to tourist areas.

"Fantastic"

5
18/05/2017

I can not say enough about this hotel. One of my favorite Best Westerns. Wine and cheese in the afternoon. The breakfast was superior. The rooms are super cute and beds are really comfy. I I can not recommend staying here enough. FYI if you have a low car the parking garage by the lobby is steep, so I wouldn't use.

"Wonderful stay!"

4
17/05/2017

We stayed here two days and booked two rooms, one for grandma and grandson and one for us. Honestly, our sleep in this Victorian Inn was heavenly! The bed and pillows look and feel ordinary but once your head hits the pillow you're out like a baby! That's saying a lot for our family we are all usually insomniacs:) All four of us slept and woke up so refreshed and had a nice complimentary breakfast. The dining room was clean and the staff was fast and very nice and efficient. We visited the Monterey Bay Aquarium which literally is a hop, skip and a jump away. Also we walked to Cannery Row it's close by. Later we came back to the Inn for the complimentary wine and cheese! It was so relaxing! We definitely will book a stay again. Best Western did a good job making this Inn. FYI: Book your room months in advance.. rooms fill up quickly here. It's in a prime location. Close to restaurants etc.

"Great Place, Great Location, Good Deal"

4
17/05/2017

This place was perfect for us! We got into town early so we went there to ask if we could park in the lot, even though we weren't checking in for like 5 hours. It was no issue at all! (We didn't want to have to pay for parking downtown and then go pay it at hotel). So we parked and walked everywhere from the hotel. The location is perfect, kind of a hidden gem. Parking only $15 a night which was way reasonable and cheaper than so many other places. Balcony room faced the street and although street was loud when slider was open, we just kept it closed and had no issue sleeping or sound. The room was really big and had a nice sitting area. Plenty of space and bathroom was big, had 2 sinks! We missed the wine and cheese reception but did make it to breakfast. It was lacking. They had a hard time keeping up the food with the demand of the morning so everything was picked over and we ended up eating elsewhere. Overall this place is perfect if you want to walk around and back and forth and go eat and drink and enjoy. AAA price was also really nice and way cheaper than the other hotels down the way.

"A True Monterey Treasure"

5
17/05/2017

The Best Western Plus Victorian Inn, is one of the better places to stay in Monterrey that does not charge an arm and a leg. We have stayed there many times in the past and will continue to go there. The staff are always accommodating and the rooms are always clean and comfortable with all of them having a gas fireplace to take the edge off of the foggy nights. If you have pets, it is one of the best hotels to go to in the area. They are very accepting and welcoming of your furry companions. The wine and cheese reception in the evening is a nice pre-dinner event and a great way to start an evening on the town in the heart of Cannery Row. The "Continental Breakfast," is not your usual fare of pastries and coffee, but is complete with eggs, a waffle maker and other hot breakfast items. While there are pastries and coffee and cereals, the description of "Continental Breakfast," does not do justice to what you actually get. The staff also takes into account the reason for your trip and they room you in the hotel accordingly. Most couples are in an area that is not surrounded by large families, and the families are in an area of the hotel that is usually accessible to the street, your vehicle and other hotel amenities. If you are looking for a great escape destination, near cannery row, that does not cost the family nest egg, this is your spot.

"More than a muffin! Breakfast amazing and great stay!"

5
08/05/2017

We got a quick room overnight in Monterey and was so pleasantly surprised to find an amazing room, with a fireplace, little balcony and view. Then to enjoy a delicious FULL breakfast was quite a surprise. Great location close to Cannery Row within walking distance to everything but not in the middle of of it all. Quiet, great parking and would definintely go back again!

"Great rest, close to everything."

5
07/05/2017

The hotel is clean, reasonably priced in the area, breakfast is very complete and within walking distance of Cannerey Row and the Aquarium. Hotel staff helped with a booking mix-up which we really appreciated.

"Would definitely stay again"

4
24/04/2017

We stopped here for one night on our trip down the PCH. We had an easy checkin, very nice room with a fireplace and balcony. Comfy bed and soft towels. Free breakfast was very good with everything from waffles to muffins and dry cereal, nicely displayed and refilled as needed. The desk clerk on our check out was kind enough to write directions down for us on how to get back to Route 101. It is a little bit of a walk to the Cannery Row area but no more than ten minutes or so. Although we thought paying for parking was excessive we did appreciate the free windshield cleaner spray and wipes that were available in the garage for our use.

"Location, Location and More"

5
24/04/2017

Perfect place to stay in Monterey. Close to Cannery Row and the Aquarium. Lovely, clean room. The breakfast was a great start. The wine and cheese was nice....but some local wine would have been nicer than stock wine offered.

"Moneterey Bay getaway"

5
22/04/2017

Loved the Inn and the staff were amazing! Look for Alyssa, the front desk manager, she is amazing!! Close walk to the beach, Aquarium, Cannery Row and all the shops and places to eat. Easy parking at the Inn and you walk to where you need to go. Take a jacket, because it gets chilly at night. You have a nice fireplace in the room to warm up at night.

"Thank you!"

5
22/04/2017

Thanks for a great stay! My dog, Wilson, and I had a great time! Our early morning walk along Cannery Row was a favorite! Even with the rain an enjoyable time! Later in the morning we walked to Fisherman's Wharf along the city trail. Wilson loved the harbor seals and the ocean smells.

"I love this place!"

5
22/04/2017

Walk to most everything, underground parking (great when it rains), lovely fireplace room, friendly staff. Wine and cheese in the afternoon, a nice selection of breakfast items, and even some gluten free selections if you ask. We always stay here when in Monterey.

"Great location in Monterery"

5
16/04/2017

Comfortable, spacious rooms. Fireplace in room! Grounds had lovely flowers. On site, covered parking. Breakfast in an old Victorian parlor. Afternoon wine and cheese. Friendly, helpful staff. Walking distance to the beachfront, aquarium, Cannery Row.

"Good stay"

4
14/04/2017

We stayed for the location and ease to book. Hotel decor and room appearances is a little outdated but clean. Ants in bathroom but clean otherwise. Staff were very friendly and went out of their way to do things for us. Very helpful. Room was too warm with no air conditioning. Cute patio with view of courtyard and ocean.parking was easy . Nice stay.

"Wonderful little place here"

5
12/04/2017

The staff are fantastic, the place is fantastic, made my birthday trip even better than I imagined! Walking distance to the aquarium and to Fisherman's Wharf where we had dinner. The front desk staff gave us directions to the aquarium and also to Fisherman's Wharf. I will defiantly stay here again!

"Highly Recommend!"

4
12/04/2017

- Loved the fireplace in our room! We used it everyday. - The bed was comfortable and we didn't have problems falling asleep. - The bathroom was the least aesthetically pleasing part of the room but it just needs a facelift. Everything worked and functioned properly. - That said, it was nice to have two sinks and I didn't expect that. There was one in the bathroom with the toilet and shower and one outside of the bathroom so - Free continental breakfast in the mornings until 10 helps to save a bit of cash and starts your day off right. My favorite options were the fresh waffles and fruit. My significant other enjoyed the eggs, french toast, yogurt and cereal. - The wine and cheese hour is fun and you can meet fellow guests, should you choose. For one of the days, we brought books and read during the hour and it was lovely. - The staff is really helpful and courteous. We asked for some restaurant recommendations and they did not let us down! We went to the Cannery Row Brewing Company twice because it had a pretty good menu and was close to the inn. - You can walk to the Monterey Bay Aquarium and Cannery Row EASILY from the inn. I think this would even be a reasonable distance for children to walk. This was our second stay at the Inn (we had stayed once before in 2011) and this stay cemented it as our go-to hotel location in Monterey. I can't wait to go back!

"Great value and location"

5
06/04/2017

The rooms are clean and spacious. Loved the fireplace and patio. Beautiful landscaped grounds. Loved having breakfast before venturing out for the day and returning to the social hour hosted every day with complementary wine and cheese. We will definitely stay here the next time we visit Monterey.

"Nice stay"

5
04/04/2017

The Best Western Plus-Victorian Inn is a very nice place to stay on Cannery Row in Monterey. We were upgraded because of our anniversary. The hotel staff gave us a bottle of chilled wine in our room along with a handwritten note of congratulations. Our room also had a gas fireplace, which we found quite cozy. The breakfast also featured a better-than-average hot breakfast with eggs, sausage, waffles, and bacon. Overall, a very nice stay!

"Monterey Getaway"

5
03/04/2017

The Best Western Victorian Inn is a comfortable and convenient place to stay in Monterey. It is close to the main street, the aquarium and beach. Breakfast is delicious and afternoon wine and cheese a nice extra. The rooms are spacious and the fireplace cozy.

"Sad, sorry overpriced maze"

1
25/11/2016

We come to cannery row every thanksgiving to visit the aquarium. We have stayed for years at the Victorian inn and I finally have had enough. It's very expensive, it's parking is very expensive and very awkward, the services are indifferent. The breakfast is mediocre and the dining area is very ill-suited to dining, few tables, lots of places you have to sit with your food on your lap, it's always cold in there because they leave the back door open. Getting into your rooms can be a big challenge finding the right stairs and bridges and tunnels.The rooms are so so.with nothing views.The elevator is excruciatingly slow. You have to play with an old slow computer to buy your aquarium tickets. So this time we decided to try a new place we are at the Monterey Bay Inn, easier access, lovely rooms, they use their computer to buy your aquarium tickets, and it cost less money for more room and they bring your breakfast to you so you don't have to run around and try to look decent to go get a hard-boiled egg.while struggling to ignore the family trauma all around you. please understand this is not a one-shot deal, out of habit we probably stayed there 6 or 7 times. Even getting from the underground parking lot to the lobby can be a challenge. So look into the Monterey Bay Inn instead

"LOVE This Hotel!"

5
25/11/2016

Outstanding value. Fabulous location in Cannery Row walking distance to Aquarium and many shops and restaurants. We traveled with our two therapy pet dogs and were greeted in the room with dog bowls of treats, bottled water and handwritten note. Never in all my travels with dogs has a hotel done this. Room very comfortable. Excellent value. I highly recommend this hotel!

"Gem!"

5
22/11/2016

Lovely little inn, great value for money. The rooms are very spacious with fireplace, large TVs and bathroom. The bathroom perhaps needed a little updating, but everywhere was immaculately clean. Bed was very comfortable. Nice little balcony too. Excellent location very easy walking distance from restaurants and attractions. Breakfast good too-hot and cold selection. Would highly recommend and would stay again.

"Great stsy"

5
20/11/2016

The manager, Charlene, was very helpful! She made our trip even nicer. We had an eleven week old with us and she helped us select a room that made our stay even more comfortable with her. She helped by answering all questions we had about the area. The service staff was very efficient and courteous.

"Highly convenient"

4
19/11/2016

Our spacious and cosy room was on the 2nd floor facing the garden courtyard, therefore more quiet than rooms on the street side. The location is ideal on walking distance to the Cannery Row and the bus stops to downtown, Carmel and Pacific Grove. Breakfast was simply good, we loved the French toast. A recommendation for dinner: Bistro Moulin close to the Aquarium, with chef/owner Didier serving French dishes, tasteful and with flavor.

"Convenient Location"

4
18/11/2016

Rooms are large, staff is very helpful and friendly, and the breakfast is great. This facility is best if you get on garden side 3 rd floor. Many rooms have Foam stree views and noise. You can walk to Aquarium, Cannery Row shops and outlets in less than 5 minutes. In 155 minutes you can walk the very beautiful oceanfront to Wharf # 2 with all it's rest and shops and Hotels

"Sweet Property~"

4
18/11/2016

Wife and I was here for a nightduring our PCH road trip. We drove straight here from LA on a Thursday night and arrived late into the night. The property was easy to find with it's own parking lot (parking was quite expensive but industry standard, and we were too lazy to find street parking.) The gentlemen at the front desk was very courteous and helpful. The check-in process was efficient and easy. Our room was old and tiring but it was clean and comfortable. The WiFi was extremely slow but We had LTE on our phones so it was fine for us. The bathroom amenities were surprisingly wonderful from bath and body works. Although it has an HD flat screen TV, but none of the channels were in HD. We had a great night sleep, which was the most important. The breakfast which was included was decent. From the hotel we were able to walk to everywhere we needed in Monterey. We left the next day to down the coast through the 17 Mile Dr. Overall it was a wonderful experience and we will be back.

"Very quaint romantic hotel near it all.."

4
17/11/2016

This property is older but very well maintained and is in the Victorian style. Gas fireplace, jacuzzi tub, etc. and clean. It could use an update but still very nice and good value. Service was great and they even had a bottle of wine on ice when I arrived! Very nice touch! I'll be back for sure..Thank you!

"Nice room in a nice setting"

4
13/11/2016

The room is clean is reasonable size for a family of 4. There is a electric fireplace in the room. The location is just 2 blocks from Cannery Row. Do take note of the parking charges. there is elevator from the car park to the rooms so heavy laguagge is not a problem.

"Tidy and good location for Monterey."

4
13/11/2016

Friendly staff, room was clean and importantly close to Cannery Row / The Aquarium. chap at the front desk gave me some advice on options for running in the morning. Grabbed breakfast after which was normal buffet style offering. After checking out, they allowed us to leave the car in their underground carpark while we checked out the aquarium; which was great.

"25th Wedding Anniversary Trip"

5
11/11/2016

My husband and I spent 5 nights at the Victorian Inn to celebrate our 25th wedding anniversary. The staff was wonderful and very accommodating. The location was the best - just 2 short blocks from Cannery Row and The Monterey Bay Aquarium. Take advantage of the hotel's relationship with the aquarium - you can get tickets for $10 off the adult price and $5 off the senior price. The room was big and clean. Our room faced the street on the 2nd floor. Yes the traffic is noisy, but later in the evening it calms down and we had no problems sleeping with the sliding glass door cracked open. Be aware that there is no air conditioning in the rooms as with most coastal locations, but they do have ceiling fans. There is a $15 per day parking fee, but it beats parking on the street where you have to deal with metered parking. There is a wonderful breakfast included (between 7 - 10), which we took advantage of every day. I would recommend this establishment for a great stay in Monterey Bay.

"Good location for Cannery Row"

4
08/11/2016

Nice room and bathroom. Little balcony in the sun. Average breakfast but car parking expensive at nearly $20 a night. Just a block or two away from all the restaurants in Cannery Row and the aquarium. Not too far from Fishermans Wharf. There seems to be quite a few other hotel options nearby.

"Easy stay in Monterey!"

4
08/11/2016

The Best Western Plus Victorian Inn was a nice get away spot that is only blocks away from Cannery Row and the Monterey Bay Aquarium. We loved the wine and cheese hour before dinner, the fireplace in our room and breakfast the next day. You do pay for parking but we kept our car there for a few hours after check out, walked to the Monterey Bay Aquarium, strolled along Cannery Row and had lunch before returning to the Inn to get our car to head back to reality!

"Perfect for our needs..."

5
07/11/2016

After staying in Big Sur I wanted a place with a comfortable bed and a known entity lol. The best rest I got my entire Califirnia trip was here. The new addition of an oatmeal bar at breakfast was a very welcome surprise. This BWP location seemed to think of everything the weary traveller wants from 2 suitcase valet stands to extra electronics plugs in the room to wonderful coffee and smiling faces. The Inn is beautiful and the staff warm and friendly. I'm so glad we found it!

"Time for some staff training, or perhaps time off?"

2
04/11/2016

It is rare to remember a hotel mostly for a staff member. But the young lady receptionist was exceptional: avoiding all eye contact, she droned on in a barely audible voice with an intonation worthy of a computer, and an expression that projected boredom so forcefully that my wife and I looked at each other in astonishment. Perhaps she has faced a recent tragedy in her life, but then please get some time off. Or is it just a lack of training? The room was average for this price range. Breakfast was on the sparse side, and with too little seating and room to move.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Reslysten54, We are very appreciative of your review would like to offer our sincerest apology that this was your experience as our guest. This is certainly contrary to the personalized and attentive service we strive to provide each one of our guests with and will review your feedback with our team. We are continually evaluating ways to enhance the amenities and accommodations of the hotel for our guests and will certainly use your feedback as we do so. Sincerely, Management of the Inns of Monterey

"Love this hotel for its affordability and charm!"

4
04/11/2016

This is the 2nd time we have stayed at this hotel. The 1st time was in Oct 2015 based on other Trip Advisor reviews! This time was even better in that we received a great rate and they surprised us with a courtesy bottle of wine and chocolate on arrival! The stay also includes breakfast and afternoon wine and cheese. The latter we never had a chance to take advantage of because we are out and about! The hotel provides a significant savings on Aquarium tickets also, unfortunately I forgot about it and pre purchased them on Trip Advisor for only a 10% discount. This will continue to be our "go to" place in Monterey as long as they continue to provide this level of service quality!

"Quaint Victorian Shingle Style House that is a lovely inn."

4
02/11/2016

Enjoyed my stay in Monterey, and made more so by my accomodations at the Victorian Inn. It is a lovely shingle style Victorian and the theme continues inside. Close to Cannery Row and the aquarium and within walking distance to the Fisherman's Wharf. Breakfast is quite good. Long matches to light the fireplace were a treat.

"Very nice "

4
01/11/2016

So at the last minute my wife and I decided to spend the weekend at Monterey. The property is perfectly located in Monterey, walking distance to the aquarium, cannery row and old fishermen's wharf. It's easy to find, clean and well maintained. The room has a mini frig, fireplace, safe and is nicely decorated and furnished. The reason I didn't give them a higher rating is the lack of ice machines and the shower. It just might be the California water restrictions, but the low flow shower head was ridiculous low flow. I will stay here again. Enjoy.

"Warm welcome & immaculately clean! "

5
01/11/2016

A warm & friendly greeting from a charming man was our first introduction to this lovely establishment & as soon as we opened the door to our room we knew we were going to REALLY enjoy our stay. Two large & comfortable chairs in an immaculately clean room greeted us. This combined with a fireplace to sit by in the evening meant we could relax later on after dinner. A truly lovely stay.

"good business hotel"

4
01/11/2016

arrived at night but checkin went fast. breakfast is simple, omelettes, sausages and a good waffle maker. parking is extra. locations is just two blocks from the Cannery, price is half or more of the Monterey Plaza but rooms are similar. no fitness room.

"Less impressed than prior visits but adequate "

3
30/10/2016

Probably my fourth time here. Reserved family suite but family was not well and couldn't come. Check in process mid to late afternoon w no one around seemed to take forever. I stood at the check in desk for about a minute before the employee acknowledged my presence and came over (was typing away at a nearby computer). The employee may have been sick or something because the energy level and eye contact was noticeably lacking. However everything was done right afterwards. The suite room looks like the others thus the styling is more classic and older but spacious. The rooms, bathrooms, tables were all clean. The kitchen area was sizeable enough w a big sink, microwave, larger than normal mini fridge (I think) w a small freezer section, some utensils and plates below. Small coffee pot. TVs worked fine- LG flat screens but due to the replacement remotes I couldn't plug in my Flash drive to play movies. Wifi worked fine as did all the plugs and alarm clock (nice little unit w plugs and USB port at bedside). Since it was the end of October and a bit rainy, the temperature was set perfectly. Note that these rooms do not have A/C so must keep in mind during summer time. Plenty of tables and chairs as well as an outdoor patio in one room and a long ledge sitting area in the other. Both rooms have gas fireplaces. It worked and was a nice touch. Bed and pillows were decent and comfortable. Again the furniture is on the older side but adequate. I never make the wine and cheese thing in the evening but went to breakfast on a Sunday morning. The layout is different and seems to be well used as they moved a big couch out of the way. I think there is more seating than before. However the food area either seems smaller or had somewhat less variety than I remember. I must have missed if they even had fruit there. I think they used to have other things like Danishes or pancakes but it's been awhile. Basic but less than before is a bit annoying. Checking out by calling downstairs if you used a credit card is fastest way to check out as they'll just email a receipt. Room tax is expensive. Parking lot underground has always been a nice perk as long as it isn't too crowded (not in late fall). Have never had a situation where it was completely full but close to it during the summertime or fall. Parking is expensive. Location is very convenient as it is a few blocks easily from cannery row and various places to eat. Despite the less than rosy check in and meager breakfast offering this is still a decent staple in this area. Have certainly given them higher marks previous but the check in (my only human contact during the stay) made such a impression i have to downgrade to three stars (I would give 3.5 for this stay actually). I think on a diff day I would have been left w a better impression as customer service is usually a positive point the times I've been here.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi melancholy77, Thank you for your review and for continually allowing us to welcome you as our guest during your Monterey travels. While we were delighted that you found your guest room accommodations to be spacious and comfortable, we were all disappointed to find out that you were not met with a warmer welcome. It has always been our mission to provide our guests with personalized and attentive service and were disappointed that we fell short during your recent visit. Rest assured that your comments will be reviewed with our Front Desk Manager to ensure that we continue to provide our guests with the warm and welcoming hospitality we are known for. We truly hope that we will have the opportunity to welcome you back to restore your positive regard and provide you with an absolutely delightful stay from start to finish. Sincerely, Management of the Inns of Monterey

"Great value. Good location. "

4
29/10/2016

We stayed here last night and thoroughly enjoyed it. Short walk to Cannery Row and the beach. Perfect location. The room was clean, bed was comfy. There is a fridge in the room plus a coffee maker. There is also a balcony and a fireplace. They even provide cotton wool balls and ear buds. The breakfast was delicious. Sausages, omelettes, cinnamon toast and hot waffles. Cereals, oatmeal, yoghurt, fruit, tea and coffee plus muffins and bagels etc. Lovely decor and friendly staff. Parking is $15 a night. Free wifi.

"Recommended family hotel in Monterey "

5
28/10/2016

The Best Western Plus Victorian Inn is an excellent place to stay in Monterey. It was recommended to us by some friends back home in Australia and we, in turn, would also recommend it. Our family of 4 stayed here overnight on our driving trip through California. Our room was large and excellent value for money, particularly as the room rate included breakfast. Our 8 year old loved the "make your own waffle" station and the large variety of available toppings. The adults loved the cooked breakfast! The Best Western is perfectly located - about 3 blocks from Cannery Row (which has lots of shops and restaurants) in one direction and about 2 blocks in the other direction to the start of the lovely bicycle and walking path that leads to Fisherman's Wharf.

"Top of the BW line"

5
28/10/2016

At first blush this place is pricey for a BW hotel - until you stay there - everything about this place was great - start with the location - walking distance to the Cannery area - the people on staff, especially the gracious lady in the AM - she was very helpful in getting us located in the area and with getting Aquarium tickets at a discount on their PC - rooms are great - spacious - well furnished - breakfast was one of the best in the BW chain - we stayed 2 nites here and we felt so much at home - highly recommend this BW hotel - in fact, we fully plan to stay here again on our next trip to the area -

"Wonderful 2 night stay"

5
28/10/2016

This is one of the nicest Best Westerns that I have stayed at. It probably helped that we were upgraded to the 2 room Victorian suite above the lobby. It was decorated in Victorian style with modern amenities of course. The bedroom had a king bed, settee in front of the bay window, fridge, TV and the bathroom. The bathroom was nicely upgraded with 2 sinks, double mirrors, and a large tiled shower. The separate living area had a sofa, upholstered chair, tables, desk and chair, and a fireplace. The lobby is not large, but the adjacent breakfast area is spacious with a fireplace. The hotel includes a full breakfast buffet, and also a complimentary wine and cheese hour every afternoon. The staff were all friendly and helpful. The hotel is a fairly easy walk to Cannery Row and the Aquarium, and there is a $15 per night parking fee. The parking lot is under the hotel with a fairly steep entrance, so we were glad to park the car and walk everywhere, including an afternoon walk along the Monterey Bay Coastal Trail into Pacific Grove.

"Served It's Purpose"

3
27/10/2016

Booked a room on the top floor, street front. Yes, there was traffic noise, but not too much. They could use some dual payne Windows though. In fact, this could be a pretty nice hotel with some up dating. The room was pretty clean. Do not hope for early check-in. Especially if asking a particular hostess if early check-in was available. She was not friendly, or sympathetic to the needs of her guests. She did not even offer to notify us via phone once our room was available. Also, making all of the guest wait until 4pm to check-in proved to be inconvenient as it created a backup of guest checking in at the same time. We were not able to take advantage of the free breakfast. There was not enough seating, so we were forced to leave the property in search of food. All in all not a bad hotel, but because of the bad experience with the hostess and the failed seating arrangements for breakfast, we will not be returning.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Stephanie, We are truly appreciative of your review and want to thank you for allowing us to welcome you as our guest. We are very sorry that we were unable to accommodate an early check-in upon arrival and that you were not met with friendlier communication. Our mission has always been to provide our guests with personalized and attentive service and were disappointed that we fell short. Rest assured that your feedback will be reviewed with our management team. Additionally, we would like to apologize that you did not find available seating in our breakfast parlor, as we recently renovated to increase seating from 22 to 43 seats. However, we realize that there are peak times and additionally welcome our guests to enjoy breakfast in the garden courtyard where additional seating is available. We are continually evaluating ways to enhance the amenities and comfort of the hotel for our guests and will certainly use your feedback to help us improve as we move forward. Sincerely, Management of the Inns of Monterey

"Terrific location and nice place"

5
23/10/2016

Perfect location, we walked to Cannery Row and the Monterey Bay Aquarium and to our restaurants. Yes you have to pay $15 a night parking but well worth it. The staff were friendly and helpful and we bought our aquarium tickets at the desk for a discount. Love the fireplaces and the cleanliness of the room. No AC but didn't matter because we had cool weather and we found that lots of hotels there do not have AC. We were there the second week of October. It was quiet but we had a room in the back section I suppose if you are on the streetside it might be noisy but there isn't a lot of traffic.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Susan M, We are delighted that you found our location to be absolutely perfect with its close proximity to Cannery Row, restaurants, and the renown Monterey Bay Aquarium. It is wonderful to find out that you had the opportunity to purchase your Aquarium tickets through the hotel to enjoy two days admission for the price of one. With so much to explore having an additional day is convenient, especially for those with children. We were glad you had the chance to enjoy your guest room fireplace and were able to cozy up next to the warm fire after a day of adventuring around time. We hope that you will join us again soon. Sincerely, Management of the Inns of Monterey

"Excellent Stay!"

5
22/10/2016

We stayed here four nights during our 2 week vacation to see California. First off, the location is perfect. It's an easy walk to Cannery Row less than five minutes. The website picture made it appear as if you were staying at an Inn. The only part that was the inn was the lobby/breakfast area. We aren't ones much for Inn's but took a chance and were happy to find out it was a 3 story hotel attached to the main inn. The room was the very nice with an inn feel to it. We had a balcony courtyard view as others recommended and you won't hear the street noise. The room was spotless, with a fireplace, big flatscreen TV, and was very spacious. There is a basic continental breakfast each morning. In the afternoon they have complimentary wine and cheese. I wasn't sure what to expect as this hotel was lower priced than the others in the area but I cannot say enough good about it. Only criticism I have is the lack of ventilation in the rooms. The only way to get fresh air is to open the sliders and there is no air conditioning. I understand the area is cool and not needed but fresh air is needed in the rooms. It is a safety issue to leave the sliders open while sleeping. We would leave them open until we went to sleep and then use the fan to circulate the air. This wasn't ideal but kept us comfortable. There was no lock on the sliding screen door and the bar didn't allow for the door to be partially open. I feel there must be someway to get outside ventilation. The staff was nice and worked hard to keep the rooms clean and the buffet stocked during breakfast. This was an excellent stay and I wouldn't hesitate to stay here again if I come back to California. This is an excellent value, especially if you price shop the other hotels in the area.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Wendy 2423, Thank you for your wonderful review. We are so pleased that we had the opportunity to welcome you for four nights during your California vacation and that you found our location to be ideal, just two blocks away from Cannery Row. It was wonderful to read that you found great value in your stay including our spacious guest rooms with cozy fireplaces. We are sincerely sorry that you were not aware that our guest rooms do not include air conditioning, as it is typically not needed due to Monterey's coastal climates, but will certainly review your feedback with our management team as we are continually evaluating ways to enhance the amenities and accommodations for our guests. We cannot wait to welcome you back! Sincerely, Management of the Inns of Monterey

"Very friendly, great location, great facilities"

5
21/10/2016

Booked in easily and staff very friendly. Nice welcome in room (bottle of wine and nice card). Breakfast was excellent and staff very attentive in reception. A great hotel in a brilliant location. Only slight negative - the additional $15 per day parking charge.

"Enjoyable Family Stay - With a dog."

4
17/10/2016

Stayed for 2 nights during the second week of October 2016, in the pet friendly rooms. We selected this hotel, because they allow pets of any size, and we needed to take our German Shepherd with us. Most hotels in the area, that allow pets, have a weight restriction of 50 pounds or less. We were happy with the location and accommodations. There is a parking garage charges $15 per day. There is a pet fee of $30 per day. The hotel offers complimentary breakfast in the morning, ending at 10am. It is only a 2 block walk to Cannery Row. It took us about 10 minutes to casually walk to the aquarium. It is a 25-30 minute walk to Fisherman's Warf. It is only a block down from the main thoroughfare, Lighthouse Ave. Nob Hill grocery, and CVS are all within walking distance, if you need any supplies. ROOM: The room was spacious enough for 2 adults, and 2 pre-teen children, and a 70 pound dog. Our room came with a doggy dish, with some treats, and some chocolates for the humans. Floors were hardwood, so the room did not have any heavy pet odors. The living space consisted of a balcony with a small table and 2 chairs, 2 double beds, a single sofa, small coffee table, refrigerator, gas fire place, 42 in wall mounted TV, and large desk area with a rolling chair. Bathroom had 2 sinks, and a shower/tub combo. WiFi signal was strong, and consistent throughout our stay, throughout the property.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello bsuzuki00, We want to thank you for your review and for choosing to stay at the Victorian Inn. We always hope to provide a welcoming environment for all travelers including those with families and pets and it is wonderful that everyone found our guest rooms, location, and amenities to be absolutely perfect including the sweet treats for both dog and man. We hope to welcome you all back soon for your next Monterey adventure. Sincerely, Management of the Inns of Monterey

"Highly recommended!!!"

5
17/10/2016

We had a fantastic 4 night stay. The staff are upbeat and helpful, the room was spacious, with twin tables for light meals or conversation/cards, etc., and a very nice gas fireplace that could pump out the warmth. Breakfast is well-stocked and freshly prepared, the coffee was excellent, and the area is spacious with lots of seating. There is a really nice late afternoon wine and cheese offered (no charge!) in the same room - great for socializing with other travelers.

"Very Pleasant Stay"

4
16/10/2016

Victorian Inn is a very good establishment well located to all attractions around Monterey; it is quiet and provides a reasonable breakfast. Parking is available onsite BUT costs $15/day so bear that in mind. Parking on the street is costly during the day. It offers a daily Happy Hour of wine and cheese 4.30-5.30pm but be there by 5.15 or you may find they are packing up! There are several restaurants and eating places up the hill, down the hill and along the street towards the wharf. Apart from the Happy ?? Hour crew, staff are friendly and helpful. Rooms are quiet and well-appointed.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Ian, Thank you for sharing your recent visit with fellow travelers and for allowing us the opportunity to welcome you as our guest. It was wonderful to read that you found our close proximity to several local attractions so convenient and that you were able to enjoy the serenity being two blocks up from Cannery Row. We will certainly review your comments with our team regarding our afternoon wine and cheese reception and are sincerely sorry that your experience was less than absolutely delightful. Should your travels bring you back to Monterey we hope to have the opportunity to welcome you back to earn your five star review. Sincerely, Management of the Inns of Monterey

"Family Visit to Monterey"

4
16/10/2016

We had two rooms for our two night stay. We were in town visiting family, and our group included ourselves and daughter and family. We enjoyed our stay. The hotel is in a good location making it easy to access the Cannery Area as well only being a 20 minute walk to the Fisherman's Warf Area. The breakfast was very good and the staff was helpful. The interior garden area was very well maintained and provided a relaxing outdoor area.

"Basic but functional "

4
15/10/2016

Loved Monterey and the best western was a good base- we could walk around the town easily- to the aquarium and to the harbour for whale watching. It was reasonably priced for what we got. Nice room- spacious with balcony and very clean. There was a small price for parking and basic breakfast was included. Staff were helpful at check-in. No air-conditioning in the room but I imagine this is not usually necessary as it was cool enough when we were there.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Nicola-Anne-1, Thank you for your wonderful review. We were all delighted that you found the Victorian Inn to be a good base during your Monterey travels with our close proximity to the renown Aquarium and historic Cannery Row. You might also enjoy catching The Wave trolley during your next visit if you haven't already, which provides complimentary transportation through Cannery Row and downtown Monterey. We were also pleased to read that you found great value during your recent visit and look forward to welcoming you again soon. Sincerely, Management of the Inns of Monterey

"CEO"

1
13/10/2016

The lady at the front desk Jackie is her name was hitting on me in front of my wife. The 3 days I stayed here I personally witnessed her have her kids sleep in her car while at night she would enter guest rooms and I wouldn't see her exit until morning. When she noticed my wife and I watching her she came over with a very strong smell of alcohol on her breath and asked if she could borrow some cash for gas. Very strange things going on here. I think I will skip this hotel in the future.

"Beautiful room w/fireplace, within walk to Aquarium"

5
09/10/2016

Stayed here October 4, 2016. Chose the deluxe king-bed room with sitting area and fireplace. Check-in staff particularly friendly and helpful, kindly assigning two adjacent rooms (#303, #304) for our group of four. Nice selection for breakfast. Convenient on-site parking for only $15. Within walking distance of the Monterey Bay Aquarium, passing Cannery Row tourist shops along the way.

"Perfect Vacation"

4
09/10/2016

Location, location. Easy walking to everywhere. Very comfortable & above average staff. The breakfast variety of food was perfect. Was a little crowded in the dining room for bkfst but not for the wine tasting every afternoon.

"Everything great except for the view"

4
08/10/2016

Nice furnishings, very close to Cannery Row, covered underground parking (an extra $15), well maintained facility, better than average breakfast food, and friendly staff. This is another very nice Best Western location. The only thing lacking was a view of the water.

"Family friendly motel"

4
07/10/2016

Spent 1 night here. Had a family room with 2 rooms, 1 with kitchen, dining and lounge the other with 2 beds and bathroom. Very comfortable and clean. Complimentary breakfast was great with plenty of variety. Staff friendly and helpful. 5 minute walk to Cannery Row. Would stay here again

"Pleasantly surprised!"

4
07/10/2016

I was a bit skeptical when booking this hotel due to an old Victorian house being converted to a hotel but we were pleasantly surprised when we arrived. The room had a warm feel to it with a nice bay window, fireplace, and good location. Also the breakfast was very good by BW standards (good hot food like sausage, eggs, french toast,etc) and they had the wine/cheese hour as well. Overall would stay here again and recommend.

"Cosy, comfortable, quirky, well-run hotel near the centre of Monterey"

4
04/10/2016

I spent a few days here at the end of September 2016, and stayed in the second floor of one of the annexes backing onto Mclennan St. On arrival, the underground parking is well signed, easy to access, and the elevator to all the annexes lands there. The reception staff are very professional, friendly, polite, and have customer service in mind at all times. I think the "honor bar" in the reception is a lovely idea, and reinforces the cosy customer centered approach. My room was spacious, if a little dark, with a small balcony which I didn't use much. Even on the second floor (the annexes have 3 floors) I felt a bit "on show" on the balcony, although I have to say the street being overlooked is not busy. My room had coffee machine, but no tea making facilities, and although the Hotel doesn't serve meals apart from breakfast, no facilities to cook or even eat food in the room. No crockery or cutlery, no microwave, or anywhere for you to fix yourself a snack or a sandwich. Room service is from an expensive restaurant nearby. A fridge in the room but no milk! One very nice feature is the open fire in the room, which you're allowed to light if you wish. That's very quirky but a lovely homely touch. The lighting in the room was a bit dim for doing any of my office work, even with the curtains drawn back. Breakfast was a decent repast, and there is free cheese and wine for residents at 4.30 pm every day. My bed was very comfortable and room very quiet. A clean, well-run hotel.

"Best Stay Ever"

5
02/10/2016

Started my stay with Breakfast, So much better this was than in the past! They have added Oatmeal. ( not instant ) it was great and the extras to add were a good assortment. Brown sugar, granola, chocolate chips, jam, nuts, cinnamon and more. The halls and rooms have had a refurbishment as well. Looking all shines and new. My room had a new mattress, nice and firm the way I love it. The staff always friendly and attentive ready to make your experience an exceptional one!

"Spotless, Charming, and Great Location"

5
02/10/2016

I didn't know that Best Western had a varied portfolio of hotels, but this one is a Best Western Plus which is a stylish boutique hotel. I had room 230 which was on the 2nd floor of the main building (over the dining room and not the noisy kitchen), and had side views of the sea. The room is a suite, with a comfortable living room and an immaculate shower/bathroom. They host a wine and cheese event every day (I loved the apples which were in an almost unnoticeable brine which enhanced the flavor)...The bed was very comfortable and there were loads of openable windows (a necessity as there was a real heat wave - in the 90s with no air conditioning)...Note: in the closet there is a tower fan... This suite has no patio/deck, but it was just fine. At night, with the windows open, there was some traffic noise, so I used earplugs. In the morning, breakfast started a bit late (7) but there was an assortment - fruit, yogurt, cereal, and a fluffy (empty) omelet with sausages. I liked being about 2 blocks from the sea - able to walk to Cannery Row, the aquarium or Fisherman's Wharf easily. I had trouble opening the windows at first, but Victor kindly helped get them open (it was easy, actually).

"Monterey Victorian Inn"

5
28/09/2016

Lovely hotel. Very comfortable. Excellent room and very friendly staff. There is a book at reception with the menus of all the local restaurants. Every evening from 5.30 until 6.30 there is a complimentary cheese and wine where you can meet other residents and get information about the area and where to go.

"Everything we'd hoped for"

4
28/09/2016

Our stay was 6 nights. We had a king bed on the 3rd floor. We enjoyed the balcony with seating for 2 on the hot days ( 88 degrees here several days) and the gas fireplace on cool evenings. Loved the very large soaker tub/shower and the fact that toilet and shower were in their own space separate from sink. Great big screen TV, good pillows and sheets, reasonable towels. The breakfast was wonderful each morning. Yes, always the exact same, but included French toast, eggs, sausage, oatmeal, waffle maker, boiled eggs, yogurt, toast, muffins, coffee and juice, apples, oranges and bananas. The ladies in charge kept it clean, stocked, and even if you ate late (nearly 10 am) it wasn't the dregs. In the afternoon this same parlor space has wine, cheese, crackers, and sliced apples. An easy walk to the attractions of Cannery Row, but too long a walk for my husband with a bad foot to Fisherman's Wharf but parking was not expensive.

"Avoid Room 231 if you want to sleep. Otherwise, a nice hotel"

3
28/09/2016

Based on our initial impression, the Victorian Inn was a very nice hotel. The lobby and common areas were clean and welcoming. Our room was large and beautiful. It was one of two rooms in the main building, where the lobby and common area are located. We thought we were fortunate to have such a nice room, very spacious and private, with an extra large outside patio area where we enjoyed a glass of the complimentary wine from downstairs (the patio area was accessible to all in the hotel, but during our one night stay, no one visited, so it was private and enjoyable). The trouble began at 4:00am, when the kitchen staff began preparing for the complimentary breakfast. Unfortunately, they were located right below our room. The noise was unbearable, with constant banging. And the most unpleasant smell from whatever they were preparing filled our room. It was a nightmare. What was once a beautiful room, which we thought we were fortunate to get, turned into one of the worst hotel experiences -- and the worst night's sleep -- ever. Fortunately, we were only there one night. We might stay at the hotel again, since it was very nice, and in an ideal location, but we would avoid Room 231 at all costs. Had we not gotten that room, we might have been able to rate it higher overall.

"Nice place"

4
26/09/2016

I stayed for 3 nights with my son, daughter in law and grandson in adjoining rooms. The place was very clean and well run with a good quality 'continental' breakfast, although to us Brits this was more than we normally expect for a 'continental' including sausages, French toast, make your own waffles etc. The rooms were large but a little noisy as they overlooked the road, but it didn't disturb our sleep. It was nice to have parking beneath the hotel. We didn't have a view of the sea but Cannery Row (including the Aquarium) was only a few minutes walk, and Fishermans wharf only 5 minutes walk.

"Cozy and comfortable"

5
23/09/2016

This was my first stay here and all I can say is that I will be staying here again! Awesome little fireplace, nice size room, a ceiling fan, plus a portable fan (no A/C in the room). Bed was comfortable, place was quite, staff was friendly. Everything looked nice. Within close walking distance to Canary Row. Covered parking - you are charged $15 for parking though, which sucks, that is the only downside to this hotel. The free internet was very reliable and fast. Will be staying here again!

"Sadly only one night"

5
22/09/2016

Very clean and spacious. Easy walk to the aquarium. The room had an extra sink area outside of the actual bathroom, which is always nice for two people. The fireplace was used since the night we were there it was a bit cool. The breakfast was better than average. And even though our room faced the street (ocean view), I didn't notice any street noise.

"perfect location and good place to stay whilst on a roadtrip"

4
21/09/2016

Stayed here for one night and was positively surprised by the nice welcome (bottle of wine, some chocolates in our room). Our room was on the ground floor facing the patio so not much privacy, but we were on our way to Cannery Row anyway (it's just a 5 minutes walk). The parking lot is not secured however a lot of space and it felt safe. Breakfast was okay and like most BW hotels provides the waffle machine, yoghurts, eggs and cereals. People at the reception were very friendly and when you are on a roadtrip along the coastal highway I only can recommend this hotel.

"Atmosphere"

5
21/09/2016

Very nice and clean inside and outside.. Couple blocks away from Cannery Row, easy walk. Love having 2 bathroom sinks, a fireplace and outdoor patio seating from your room and even 2 big high back chairs in the room for you and your partner to relax in while looking at the fireplace or watching TV on their big 42? inch screen over the fireplace .

"Lovely & Cozy"

4
20/09/2016

What a wonderful place and professional and friendly staff. Just one or two heads up for other Travelers. First of all please let me compliment Rufus, who was very helpful. The good: this hotel offers everything you would expect for a stay at Best Western, and also at a Seaside visitor attraction. The rooms are very clean very comfortable and very spacious. Refrigerator and coffee maker inside. The grounds are beautifully cared for with lovely flowers and Landscaping. The rooms along the front of the property provide air a window and views of the neighborhood. Most rooms have a fireplace, which would be cozy in the winter in a cold Seaside area. Almost everything is walking distance calling tons of restaurants and tourist attractions. Okay now the things to be aware of which just has to do with the way the hotel was originally built which I don't agree with just because it's an issue for me. I like to have privacy and a breeze and air in my room. I don't like to feel closed in and claustrophobic. Erroneously, another review in this list stated that they have air conditioning. Please note, that although it's mostly cool coastal location, there is not air conditioning in the rooms. The first lady who helped me at the front desk whose name I do not know was a little bit Curt and snide when I asked about air, telling me to open the window. (They do provide a fan in each room.) If this is an issue for your traveling comfort it's helpful to know that the rooms on the backside of the hotel open their doors into a narrow walkway that face where people in the front section walk to their rooms . a wall. No Breeze no view no air no privacy. As a woman traveling alone, but it's actually for anybody, I found it unacceptable to have to stay in a room with the windows open into full view of anybody walking by and with the absence of any air blowing through the walkway. I will stay here again, as long as I am assured a room in the front part of the property.

"Great hotel in a good location"

5
19/09/2016

Stayed here for 2 nights. Good sized, comfortable and well appointed room. Our stay included the buffet style breakfast which was simple but good quality. A nice touch is that they do a complementary wine and cheese at 4.30 in the afternoon this gave us a great opportunity to chat with other guests and find out what was good, bad and worth doing. It's in good location for the Cannery.

"Walking distance to Cannery Row! Beware $15 parking charge."

4
19/09/2016

Nice place, really enjoyed the fireplace. We walked to Cannery Row for dinner. Only con is they charge $15 to park in their parking garage. If you're staying for just the night it's free to park on the street between 8:pm and 9:am. For as much as you pay for a room, you'd think they'd offer free parking. Especially on non-event nights in the middle of the week. We parking on the street for $1.50 and left early the next morning.

"Possibly the best in town"

3
18/09/2016

Room was clean and efficient. Overpriced for a motel. On the beach. Reasonably priced coffee shop on the grounds. Main drawback was that the deadbolt lock did work as the door was out of alignment. CReception was courteous.

"This is the place to stay in Monterey"

5
17/09/2016

If its not 5 star expensive luxury then the Victorian Inn is a great hotel and frankly a really marvellous place to stay. We were here a few nights between SFO and Yosemite as we wanted someone central to Big Sur Carmel and the Monterey peninsula. If travelling about by car it is a great central location. For walking around the Monterey tourist spots really good. Certainly is close to cannery row and all that is there. Excellent restaurants on the Row by the way. The rooms at the Inn are very substantial, the decks outside each room are nice, there is air con and a fire place. We were fortunate to have a room on the second floor in the centre facing the sea. It was a very pleasing outlook indeed. Beds were good and bathrooms very nice. Plenty of room to put things away if you don't like fossicking around in the suitcase for that elusive pair of socks. The 5 pm social hour in the dining area was excellent. Sharing a good wine and meeting others tripping about who were staying there was a bonus. Breakfast was quite good with waffles, bacon and scrambled eggs and the usual cereals and fruit. It filled the gap before starting the long drive. For location, quality and serviceability you couldn't go wrong staying here. Having now seen the Fisherman wharf side of town and the Cannery Row side, there is no argument that the Cannery Row side of town wins hands down. Yes we will be tying at the Victoria Inn again.

"Nice place"

4
14/09/2016

Glad we stayed here. Rooms were clean, nice staff and a great location. The included breakfast was the typical hotel breakfast andit wasn't bad. Everything was in walking distance. The only negative is their parking garage is a little tight. Overall it was the right place for us to stay.

"Disturbed for neighboring noises"

2
13/09/2016

Overall, the stay went from fine to incommode. I just didn't like the fact that we kept getting called from reception regarding the noises from our neighbors. As a matter of fact, even the neighbors weren't making any excessive noises. Someone with a migraine must have not had a good day, and been wanting an unrealistic silence from a hotel.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Eduardo G, We are very appreciative of your review and were all disappointed that we failed to leave you with the fond memories so many of our guests speak of. Please know that we take our guests experience very seriously and regret that we did not have the opportunity to amend prior to your departure. We certainly invite you to contact the hotel Assistant General Manager, Sharleen Adam, at 831-648-3408 to discuss your stay directly. Sincerely, Management of the Inns of Monterey

"Good Value in Monterey"

4
12/09/2016

We were shopping around looking for something reasonable and clean for a quick overnighter stay. We were wanting something under $200 which at times can be difficult in Monterey even in the shoulder season. Fireplace in room. The Best Western Victorian came in a a reasonable price, nice clean room, good sized and quiet. The rate was $160 plus taxes and I would stay again. Walking distance to Cannery Row and many attractions. Good stay.

"Great location"

5
09/09/2016

The hotel is centrally located between Cannery Row and Fishermans Wharf. The rooms are very nice, clean and comfortable. The beds are also comfortable. They serve a nice breakfast and afternoon wine and cheese reception.

"Comfortable hotel, great location"

4
06/09/2016

We spent two nights in Monterey and the Victorian was an excellent choice for a mid range hotel. Hotel is clean and well appointed with nice outdoor gardened space. The free breakfast included hot eggs, sausage and French toast, but the space was cramped. There is a parking garage that costs $18/night, should have been free. We walked everywhere, convenient to Cannery Row and Warf areas. Would stay here again.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello ChzHeadTx, It was wonderful to read that you found the Victorian Inn to be such an excellent choice during your travels through Monterey and would like to thank you for sharing your experience. We were thrilled that you enjoyed our spacious guest rooms, garden courtyard, and complimentary amenities including breakfast. We hope that you had the opportunity to take part in our afternoon wine and cheese reception. It is a great way to begin the evening and meet fellow travelers. We regret our $15 parking fee made you think less of our Inn, as this fee goes directly towards our efforts to create a secure environment for our guests including a night security guard, security cameras, and other features that help to keep the garage safe and exclusive to our guests. We all hope to have the opportunity to welcome you back soon and hope that we will remain your choice hotel. Sincerely, Management of the Inns of Monterey

"Love this place"

5
04/09/2016

Beautiful place to stay - great location. Refrigerator in the room was very inconveniently located and smashed finger were a frequent problem. The room was comfy and spacious, bed very good. No view but pleasant place overall. Great Staff!!

"Lovely Place"

5
01/09/2016

From making reservations to our stay all staff were so helpful and friendly. We were supporting a man in a wheelchair and this presents extra challenges; they were able to assist us and make the stay great. Staff were also knowledgeable about activities and restaurants within walking distance. Thank you all.

"Great Monterey Location To Park and Walk"

4
01/09/2016

We have stayed at the Best Western Plus Victorian Inn several times now. You can't beat the location to do things in Monterey. We like to walk and by staying here we can park our car underground and walk almost everywhere in Monetery, especially near cannery Row. It costs $14 a night to park, but then most of the hotels charge for parking now too. It's only a couple of blocks from the Monterey Aquarium and lots of great eating places nearby. They have a nice breakfast that comes with the room and free Internet.

"Location and comfort"

4
28/08/2016

Stayed just one night at the hotel. The room is comfortable and spacious. There ain`t many luxuries but it server its purpose. Staff wasn`t much friendly and seemed not keen to give information about stuff to do nearby. Location is perfect, close to cannery row and easy to get back to the road. Also very quiet and offers a fair enough breakfast. Parking is free and located underground.

"Lovely"

4
27/08/2016

Clean, quiet, comfy room. Attentive and helpful desk staff. Breakfast (free) was yummy scrambled eggs, waffles, toast, meat, fruit, yogurt, OJ, coffee. The location is perfect for a walk to the Aquarium or to the handy shuttle bus that goes to Fishermans Wharf. At 4:30, it's wine and cheese in the lobby. Our room had wine and chocolate ready for our arrival. We would definitely stay here again, despite it being rather pricey. The convenience is quality are worth it. It could only be better if there was a view of the Bay, but that would mean another $100 per night.

"Good location for visiting Monterrey"

5
19/08/2016

This is a good place to stay when visiting Monterrey. Staff were helpful, the room was clean, quiet and a reasonable size and the breakfast was good with plenty of room to sit. The hotel was in a good location, being a short walk to the main shops and restaurants. Parking on-site was very useful, but this is at an additional cost to the room rate ($15 per night). Happy to recommend this place.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Chris P, Thank you for your stellar review. It is wonderful to read that you found our location to be so perfect while visiting Monterey due to our close proximity to Cannery Row attractions, shops, and restaurants along with our welcoming staff. We are thrilled that you enjoyed our array of complimentary breakfast offerings and the newly renovated breakfast parlor. We hope to have the opportunity to welcome you back in the near future and that we will remain your choice hotel while visiting Monterey. Sincerely, Management of the Inns of Monterey

"One of my Favorites"

5
17/08/2016

I will ALWAYS look to stay here first, great location, fantastic rooms and staff. Everything you look for in a hotel you'll find here. Walking distance to cannery row yet far enough away to not feel like you are in the middle of tourist central.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Patrick B, Thank you for continually choosing the Victorian Inn during your travels to Monterey. We were glad to find out that our location, spacious guest rooms, and friendly staff make your stays so enjoyable. We can't wait to welcome you back! Sincerely, Management of the Inns of Monterey

"Wonderful Stay"

5
15/08/2016

This is a lovely hotel, just minutes away (walking) from Cannery Row. Rooms are spacious and the grounds are lovely with beautiful flowers everywhere. The staff is very friendly, and helpful. Look forward to going back

"Accomodation at Monterey. "

5
14/08/2016

Fantastic hotel. Room was huge and extremely well appointed. Even care taken in folding the towels into features. Each room had its own fire place. Welcomed with a wine and cheese hour and then a great breakfast the next morning. Great staff. Great location. Loved this place!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Andrew B, We are very appreciative of your review and for sharing your experience with fellow travelers. It has always been our mission to provide our guests with attentive and personalized service and it is wonderful to find out that your stay was so memorable due to our welcoming staff and small touches. We all hope to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Victorian Inn"

5
12/08/2016

This hotel is a very good deal for its location in Monterey.It is very close to the Monterrey Bay Aquarium. The breakfast buffet is very delicious. The items are kept fresh. The hotel staff is very attentive to needs.

"What's not to love "

5
11/08/2016

Stayed in Aug 2016 for 1 night. Location, location, location sums it up nicely as you can walk to almost anything in the city!! From the moment we walked in we were greeted with wine, friendly service, loads of information about surrounding hotels, they even had all the local restaurants menus to look over and the morning breaky was also tasty . The rooms were also cozy and cute and very clean... We absolutely would recommend this hotel to anyone travelling Monterey! Great choice! Also a plus was the cheap underground parking only 15.00$

"Better Second Time Around"

4
08/08/2016

My room was thankfully set back from noisy Foam street in front of the property. I love the TV ,fireplace and balcony provided. One of the phones in my room did not work and TV service was limited for a day or so for repairs. The breakfast was good, but not great compared to other places nearby. No free parking is a downer, but the location is very good to Cannery Row. Overall the property is showing it's age.

"Would stay here again"

5
05/08/2016

excellent front desk personal. Very helpful with places to eat. Enjoyed the complimentary afternoon wine and cheese. Clean room with fireplace. walking distance to Cannery Row. We would stay here again!

"Lovely room"

5
04/08/2016

Our room was extremely attractive and large with a fireplace in one corner and also had a balcony. The bed was very comfortable. Hotel was set in a residential area and looked more like a residence than a hotel -- very charming. The breakfast was quite good with hot dishes as well as pastries and yogurts and the breakfast area was also very attractive.

"Location is the best thing about this hotel"

4
03/08/2016

This hotel is located within walking distance from the aquarium, fisherman's wharf and the main street in Monterey, where all the action is. This is the main reason why we booked it, we wanted easy access to everything, as parking in the main tourist area of Monterey is difficult. Our room was large, well appointed, but the photos make it seem more luxurious than what it actually is. Staff was very nice and polite and the breakfast they provide is not lavish but good. If you are looking for a nice, clean place within easy walking distance of everything, this is it. If you want something elegant, look somewhere else.

"Great location"

3
03/08/2016

It's a Best Western in a tourist town, so it is not cheap (for a Best Western). However, the rooms were big, clean, and they have a decent free breakfast (good if you have kids). Parking is also free. The best part is it's only 0.5 miles from the aquarium. This is an easy 15 min walk (with a 4 year old). You can walk through the tourist trap or around the tourist trap to get to the aquarium. There is also a CVS 2 blocks away so you can stock up on water, snacks, or things you forgot to pack.

"good hotel, nice place"

4
31/07/2016

Fine location close to the harbour. Friendly welcome. Large and comfortable rooms with good level of equipments Breakfast room somewhat small during rush hours. Underground parking just under the hotel and lift.

"Good location with character"

4
27/07/2016

Had a one night stay after a day of driving up the coast. Good location, short walking distance from restaurants/bike path/Cannery Row. Parking is convenient. Room was very clean and had plenty of character with a nice sitting room with period furniture and a fireplace. The sleeping area was roomy and bed was comfortable with a large bathroom area and a large walk in shower. Complimentary breakfast was ample. Hotel right on street and our room did not have AC so we needed to keep windows open with fan, which allowed for street noise. Check in was efficient, however the front desk employee was indifferent at best. Overall a very good, not great experience.

"Try Somewhere else"

2
27/07/2016

This hotel weren't interested in us. Our early, long standing request for a quiet location was ignored. We got the noisiest position they had. The breakfast facility is way too small. Other little things don't work properly. The potential is there and the housekeeping staff are great. But management and reception need to lift their game urgently.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello jhsp, We are truly appreciative of your review and were all disappointed to find out that your stay was less than entirely restful and that we failed to amend prior to your departure. It has always been our mission to provide our guests with a restful environment committed to personalized and attentive service and are sincerely sorry that we fell short of this during your stay. We certainly invite you to contact the hotel assistant general manager, Sharleen Adam, at 831-648-3408 to discuss your stay further. We truly hope that we might have the opportunity to welcome you back to restore your positive regard and provide you with the fond memories so many of our guests speak of. Sincerely, Management of the Inns of Monterey

"Charming and great location - but a bit noisy"

4
25/07/2016

Stayed 2 nights in a 2 queensize room on second floor. The room faced the street, and was very light due to a lot if windows. However these windows were old, and any sound coming from the street when straight in. Especially at night this was a bit annoying since there is a bit of traffic. Assumption would be that this will not be a problem if asking for a room not facing the street, Otherwise very charming hotel with positive and helpful staff. Wine and cheese in the afternoon as well as good breakfast buffet with cereals, coffee, waffle maker etc. Definitely more than the usual best western breakfast. Located within a short distance to the aquarium - which was our main goal here. We simply walked there before opening time and back after spending 7 hours there. Also cannery row and fishermans wharf within walking distance!- both very charming and full of atmosphere, Good things: location, staff, room quality, breakfast Things to improve: better soundproof windows would make a difference. Stop charging for parking as an add-on. 99% probably comes by car, so include it in the room rate. Would stay here again if going back to the aquarium.

"Wonderful stay"

5
24/07/2016

This hotel is a great choice when visiting Monterey. The front desk attendant was very friendly and helpful. Our room was clean and very spacious and the courtyard was attractive. The evening reception (wine and cheese) was very enjoyable. It is a short walk to Cannery Row and the next evening we were able to walk to Fisherman's Wharf. I wasn't thrilled to have to pay for parking but the great location of the hotel was worth it. The only downside is no air conditioning, but evidently it isn't normally a problem because of the climate here. We like to sleep in a cool room so we opened the patio door and used the fan.

"One night stay"

4
24/07/2016

The room was large, clean and comfortable. Close , 4 blocks, to the aquarium. Breakfast was ample and varied. The room was a little pricey but in the long run it was worth it. Very satisfied . We recommend this hotel and would stay her again. There is a 15.00 parking fee but at this stage it's necessary . Also there's a wine and cheese offering at 5:00 daily.

"Good value and a good hotel"

4
21/07/2016

The hotel is centrally located in Monterrey within easy walking distance of nearly everything you want to see. The hotel is clean and tidy and the rooms are of a decent size. Staff are courteous and helpful. Breakfasts include a selection of cereals, granola, yoghurt, fruit and a hot tray-pretty much everything you would expect and want for breakfast. There is plenty of parking under the hotel. The long and rather drab corridors reminded me of the Overlook Hotel In The Shining but, fortunately, Jack Nicholson did not come knocking. We could not discover how to work the air conditioning so opted to open the sliding doors to the balcony.

"Great stay on our way up the coast"

5
20/07/2016

The premises are very nice. The on site restaurant offers live music and very nice dishes. Their breakfast for bountiful and delicious. I strongly recommend this place to travelers. The location isnear the Santa Cruz Boardwalk.

"Very Nice"

5
19/07/2016

We stayed here just one night on our visit to Montery. The room was very large and had a fireplace. Bed was quite comfortable. Included breakfast was tasty. Only down side was that balcony was shared, had some noise from folks in for a wedding. Floors are all hardwood and heard kids above (request upper floor). The hotel was very close to the main areas. A little walk but nice. In am was surprised when they compensated us some for the noise situation. You also pay 15/day for parking. They have wine and cheese in evening. I would stay here again, lovely hotel.

"Exceeded our expectations"

5
17/07/2016

Our family of four stayed here for one night and it was great in all ways. Big, clean room, comfortable beds, good shower, 2 sinks (for a family, this is a big help!), a fireplace in the room which was a nice surprise, and friendly staff. The inclusion of breakfast in the rate is super, and we were happily surprised by the variety of food available. Parking costs extra, but once you leave your car in the garage, the hotel location is so convenient that once you leave the car, you don't need it again as you can easily walk all around Cannery Row. We would choose this hotel again!

"This "was" a favorite . . ."

3
16/07/2016

Amazing how a simple thing, like a snarky receptionist can change how you feel about a hotel. We've stayed here on a number of occasions. And we were headed up the California coast last month, so we spent 2 days here, relaxing in the cooler climes (it was 112 degrees at home!). Had a great stay, the receptionist was helpful and professional. We scooted up the coast, stayed for a couple of days at a resort in Mendocino, then headed back south, deciding to stay at this Best Western again on our way through. We got in around 9 p.m. There were some people at the desk who were hungry and insisting that the receptionist arrange for their dinner reservation (it was a Monday night, all of the restaurants in Cannery Row were basically empty, but the hotel must have deals with some of these restaurants apparently, so a lot of effort was going into making sure the guests went to those restaurants. Meanwhile, I'm waiting and waiting, having driven 9 hours, it's tricky to figure out where to put your car when checking in, and overnight parking is expensive. Getting a bit impatient. My husband is waiting with all the suitcases, having got locked out in the courtyard because we didn't have a key yet. When Wendy finally turned her attention to me, I was tired and cranky and just wanted a room. She asked me why I was so cranky and I told her I was tired. A note about customer service, rather than asking someone why they are so cranky, try, "Hi, sorry to keep you waiting, can I help you?". Things went downhill with Wendy. She was having a bad night, so it made two of us. She was downright rude. I started to walk away, turned back and asked her for her name, she refused to give it to me. We got to our room, on the first floor and heard a herd of elephants overhead, obviously a family with several small children. My husband jumped in the shower, I headed out to get some food, stopping by the reception desk to tell "Wendy" that her passive aggressive move to put us in a room under a large family was duly noted. Her face turned bright red and she denied having done so deliberately. In the middle of the night she slipped a note under the door apologizing for any misunderstandings, signing her name, "Wendy." That's how I knew her name. Wendy went to great lengths to tell me how overqualified she was for the job of hotel receptionist, with a Master's Degree. I'm sympathetic, I want to be a writer, but I teach to pay the bills. But being mean isn't going to bring people back to your hotel. It's nice to have a place to stay that you like and that is familiar (close to the attractions), with good beds. But next time we go to Monterey, I'm going to look for a new place. I don't want to have to do battle with a mean-spirited receptionist.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello SaladAlexander, We are truly appreciative of your review and were are all disappointed to learn that your most recent stay was less than absolutely delightful. We are sincerely sorry that your check-in experience was anything less than the warm and welcoming reception we strive to provide each of our guests with and have certainly reviewed your comments with our management team. We truly hope that we might have the opportunity to welcome you back in the near future to restore your positive regard and provide you with a more enjoyable experience from start to finish. Sincerely, Management of the Inns of Monterey

"Great location and value."

4
16/07/2016

I've stayed here before and been meaning to get back. Although my stay was several years ago, it was a great experience. The location is great. You can hear the ocean habitat from this location. Not to mention it was a great value for the area when I stayed here last. The gas fireplace is a very nice touch as well. Nice managers reception. I can only imagine this place got only better by time. Also, they let pets stay!

"Very Nice"

5
13/07/2016

I really enjoyed this place. Thank god for Trip Advisor that I can go on here and research hotels and activities. If not for Trip Advisor, I never would have found this hidden gem. This was part of my wife and I doing an anniversary trip up the California coast. When we walked into our room, we were greeted with a bottle of champagne and some chocolates with a nice note welcoming us and wishing us a Happy Anniversary. This was such a nice touch and was totally unexpected. The room was very nice. It was super clean with a very comfortable bed. It had a huge flat screen TV and was decorated very nicely. The grounds were super clean and we enjoyed the wine and cheese hour. The rates were great! Can't find a better place for a better price this close to Cannery Row. We walked to the best places in Cannery Row in only 3-5 minutes. This place was so nice and treated us so well. This Best Western will now be our hotel of choice on future visits to Monterey. It was wonderful and I am so thankful to the management and staff for making this special occasion even more special. THANK YOU!!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello indianshoopscoach, First and foremost, Happy Anniversary! We are very appreciative of your review and are thrilled that you found our Inn during your trip planning to Monterey. We always enjoy celebrating our guests special life moments are are delighted that we could provide you both with a little "sweet treat" in celebration. We cannot wait to welcome you back for your next Monterey seaside escape and future celebrations. Sincerely, Management of the Inns of Monterey

"Great place to stay!"

5
12/07/2016

Excellent accommodations - within walking distance of the Aquarium, Cannery Row and The Wharf. Spacious room, very clean and comfy beds. The staff were extremely helpful and pleasant. Breakfast was good and well stocked.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Do K, Thank you for the excellent review and for choosing the Victorian Inn during your Monterey travels. We are delighted that you enjoyed the beautiful walk and close proximity to the renown Monterey Bay Aquarium, historic Cannery Row, and Old Fisherman's Wharf. It has always been our mission to provide our guests with personalized and attentive service and were pleased that you found our team to be extremely helpful during your visit. We hope your travels will bring you back to Monterey and the Victorian Inn soon! Sincerely, Management of the Inns of Monterey

"Love It!"

5
12/07/2016

Second stay in the last year will stay again. Staff are very helpful, kind & courteous Rooms clean & comfortable! Location convenient but out of the traffic & just up the street fro the Chart House always a plus !

"BEST HOTEL"

5
11/07/2016

I was in room 129 and 230. I had amazing time! Staff was amazing thank you again Dylan and Elena were great and went above and beyond for my family!!!! Rooms were clean and breakfast was great! I will be back again!!!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Ashley C, Thank you for sharing your experience with fellow travelers and for the amazing 5 star review! We were so pleased to find out that our staff made your stay so memorable and that our Inn ended up being the perfect location for your Monterey family getaway. We truly hope that we will have the opportunity to welcome you all back for another visit in the near future! Sincerely, Management of the Inns of Monterey

"Great Value"

4
11/07/2016

Great location. Only a couple blocks from the aquarium and cannery row. Breakfast was great. Parking was $15 but I got to leave my car there even after I checked out. So we could spend another day touring without having to move my car. I would definitely stay here again!

"Good price, and beautiful"

5
09/07/2016

It's hard to say too much about this place. I've stayed at hotels, motels, and Best Westerns across the country and this one is the best. Aside from a price so low I thought the (kind, helpful, polite) attendant was pulling my leg, I was greeted with a spotless room, comfy bed, and a fireplace. Everything about the building and the room was welcoming and comforting. It seemed like the staff was attentive to each detail and knew what mattered to travelers. The next morning's complimentary breakfast was delicious. The hotel also offered free wine and cheese in the afternoon, which I wished I had time for. There's a parking structure in the hotel for the guests to use for a small fee. I highly recommend this place if you're staying in Monterey. I know next time I visit the city I'll be returning to the Best Western Victorian. P.S. The picture of the room on the Trip Advisor page is exactly what ours looked like. We didn't have a view of nice trees but can't have everything!

"Nice "

4
08/07/2016

The front desk staff was wonderful. It was a woman with short hair and she wore a tag that said "supervisor of the year." Very accommodating and gave us a better room than what we had booked since we asked for a higher floor. We had booked through booking.com and I've noticed that when doing that you don't get your room choice. The hotel made up for that. The lobby is very attractive. Loved the fireplace but was surprised they trusted guests to use it properly. It was a great ambiance addition to the room to take the chill off. The breakfast was good. Waffle maker for kids. Pleasant atmosphere in the dining area. Our room was nice. The only complaint I have is that the pillows were too firm/thick. I can't sleep with my head so ejected. Get flatter pillows like down. Also, get warmer, heavier covers for beds. Maybe I'm spoiled by places that have a thin duvet. I'd stay here again. Much more reasonable prices than others in the area.

"1 night stop"

5
08/07/2016

Only stopped over night whilst travelling pch. The room was very clean with a super comfy bed. We checked in early and our room wasn't ready but that wasn't a problem as we left the car and walked to the aquarium (which was a fun couple of hours). Breakfast in the morning was great had some toast and cereal before heading off back on our travels, would highly recommend.

"Aquarium Visit"

5
08/07/2016

This is a nice hotel for visiting Monterey area. It is walking distance to Aquarium and Cannery Row. Very close to lots of restaurants and the free trolley system. Hotel offers discount tickets to the Aquarium. Room was very large for family of 4. We have fireplace which would have been great for a fall visit. Outside courtyard was very nice for views as was the balcony. Free breakfast with stay. Low cost parking also. Staff very helpful. Hotel very clean.

"Fantastic Location and beautiful Inn"

5
07/07/2016

We were a bit skeptic about a Best Western for our stay, but this Inn is wonderful. The on-site parking was great (although not included in the room fee), the breakfast was more than we expected, and the location is incredible. A great choice for our family!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi ghiland, Thank you for sharing fantastic experience while our guest. We were all delighted that our location and added amenities such as our complimentary breakfast made our Inn ideal during your family travels to Monterey. We truly hope that we might have the opportunity to welcome you back in the near future! Sincerely, Management of the Inns of Monterey

"Nice hotel in a great location"

4
06/07/2016

Stayed here for two nights as part of our honeymoon road trip. The hotel is in a great location close to cannery row and only a short walk to the wharf and downtown. The hotel was clean, staff were friendly. as it was our honeymoon they left a bottle of red wine, chocolates and a card in our room which was a nice touch. The only reason I am giving it 4 stars is that there was no swimming pool.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Lotte24_13, First and foremost, congratulations! We are so glad we could share this wonderful occasion with you and your partner. I'm pleased you found our staff to be so warm and friendly and enjoyed our convenient location just a short walk to Old Fisherman's Wharf and Cannery Row. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in celebration of your next milestone moment! Sincerely, Management of the Inns of Monterey

"Close to Cannery Row"

4
05/07/2016

Very clean, older property. A very convenient way to visit Cannery Row; park, then walk a couple of blocks. Our room was on the 1st floor. It was decorated nicely but the beds were tiny. Hotel was pretty quiet for the area. We'll return again. :)

"Fun Stay in Monterey"

5
02/07/2016

My husband, dog, and I took a quick trip to cool off. The staff at the Victorian was very accommodating from the booking process through checkout. The hotel was pretty and clean, with modern amenities. The doggy bowl full of food was appreciated, along with the bottle of wine as a thank you for returning to the hotel. The free breakfast was good, but not the best. There was warm food, as well as the usual carb bar. The comfortable bed, fireplace was good. My husband really appreciated the flat screen T.V. so he could watch his baseball game. The inn is one block from cannery row. Will definitely go again.

"Great stay, great location "

4
01/07/2016

We enjoyed our stay at the hotel, which was in a great location for Cannery Row, and was clean and comfortable. The hotel was good little extras such as a wine and cheese reception, which we unfortunately didn't get to, breakfast buffet and fruit at reception. Would definitely recommend.

"Best Western Victorian Inn of Monterey CA"

5
29/06/2016

The Best Western Plus Victorian Inn of Monterey CA has everything you need for either a romantic get-a-way or a family vacation. They serve a great breakfast every morning and have easy access to the Monterey Bay Aquarium and the entire wharf area with many many fine restaurants and shopping areas. It is an easy walk to the areas and an exceptional bike area which runs from the wharf all the way to the beach in Pacific Grove.

"Great Location, walk to the water!"

5
28/06/2016

This place is very clean and quaint with a wonderful hot breakfast included. The room was large with a partial water view. Friendly and helpful staff. Parking is an extra charge but since you can walk everywhere we didn't mind.

"Our Anniversary"

4
27/06/2016

One of our favorite places is Monterey Ca. We love Best Western plus Victorian Inn! Rooms are neat and well maintained. When my husband mdae the reservation he mentioned it was our 32 wedding anniversary. Well to our delightful surprise the BW staff went above and beyond!!! They gave us a personal written note card, bottle of red wine and a box of fine chocolates. This helped make our stay all the more special. We sincerely appreciate the extra efforts and believe me we will be back! If you want to be in walking distance of Canery Row stay at the BW Victouian Inn you wont be sorry.

"Nice Hotel/Inn at Monterey Bay"

4
27/06/2016

This hotel is really a nice, clean Inn. It's quite close to either the aquarium or the fisherman's wharf. Our stay was accompanied with breakfast and internet which is included in our stay, free of charge. Overall, the place is nice quiet, no problems or whatsoever and affordable. Would recommend this place for anyone who is planning a budget friendly stay at Monterey bay.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Clarence E, Thank you for your review and for visiting the Victorian Inn. We are so pleased that our location and amenities such as our complimentary breakfast and WiFi made your stay so enjoyable. Our location is perfect for those looking to be a mere two blocks away from Cannery Row and in close proximity to the Aquarium. We hope your travels will bring you back our way soon. Sincerely, Management of the Inns of Monterey

"Great Value"

5
25/06/2016

Stayed here for 5 nights,all the staff were lovely,room was the best we stayed in during our US holiday and the cheapest,close to everything touristy and not too far from the quieter areas,would wholeheartedly recommend this hotel

"Clearly the Best Hotel in Monterey"

5
23/06/2016

I seldom give solid tens when I rate a hotel but the Victorian Inn is an exception. Though the hotel is a bit older, it is sterling. It is two blocks off Cannery Row and from our 2nd floor room we had an ocean view. The entire staff is phenomenal and courteous beyond words. The wine and cheese hour is nice and the breakfast is more than adequate. Our room was quiet with a great bed and a nice cozy fireplace. Well done B W Victorian Inn, Well done!!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Ron D, Thank you for the stellar review and for making us an exception! We could not be more thrilled that our close proximity to Cannery Row, welcoming staff, cozy accommodations, and additional amenities such as our guest room fireplaces made your stay so memorable and enjoyable while visiting Monterey. We cannot wait to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Best Western Victorian Inn"

5
23/06/2016

We have stayed here on several occasions, very neat and clean,beautiful landscape,gracious staff, walking distance to Cannery Row, Aquarium and restaurants. We recommend this Inn to all our friends. You will get a good nights rest, the beds are very comfortable, rooms have fireplaces and you can request a Courtyard to relax and visit.

"Always a pleasure..."

5
22/06/2016

Every time we stay over night in Monterey, it s at the Best Western Plus Victorian Inn. The employees are friendly and helpful. They even make our dinner reservation at our favorite restaurant for us. The 4:30pm wine and cheese reception is a chance to meet the other guests and chat about your day, the area and make a new friend. The rooms are spacious, comfortable, lovely and the balconies with the view of the ocean are magnificent. The continental breakfast is filling, with something for every taste. Thank you and see you again soon!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Robert05401, Thank you for your fantastic review and for continually choosing to stay at the Victorian Inn during your Monterey travels. We are truly delighted that our attentive staff, amenities such as our afternoon wine and cheese reception, and welcoming accommodations have made our Inn your Monterey home away from home. We cannot wait to welcome you back. Sincerely, Management of the Inns of Monterey

"Carpet was soaking wet!!"

2
21/06/2016

I stayed here with my toddler and found his socks constantly soaking wet the first night but I didn't pay much mind to it and thought it could've been from the bathroom. During our second night stay, his socks were again soaking wet and I knew this time it can't be from the bathroom because we had just came back. I started investigating and found 1/3 of the carpet in our room was soaking wet. It was so wet that we formed mini puddles from every step we take. Management tried justifying it with rain but shouldn't the rain stay outside, not inside? Grossed out thinking about all the times that carpet got wet and how moldy the carpet must've been. My baby and I breathed all that mold in for 2 nights!

"Great and pet friendly! "

4
21/06/2016

This place could not have worked out better! The room was nice a large with two twin beds. With dogs, they put us on the first floor for easy access to outside. They have a wine and cheese reception. Breakfast is served in the am- nothing amazing, but adequate. They had a waffle maker, HB eggs, yogurt, cereals, bread, muffins and most importantly coffee. Our view had a sliver of the sea. Warning: EASY to bottom out in lower sitting cars when going into the below ground parking garage- they should have a sign! Great place! Would definitely come back :) The hotel also has discounted tickets for the MBA!!!

"Summer2016"

5
19/06/2016

Had two nights here,the hotel was nicely placed to walk down into Monterey,the staff were very efficient and friendly,good breakfast supplied and in the afternoon between 16.30 and 17.30 they served wine and cheese which was complimentary and the wine was from local vineyards at Paso Robles.We went on a boat trip out in Monterey bay and saw,harbour seals,Dolphins and a Humpback whale close up,we really enjoyed our stay here

"Well located and adequate place to stay"

4
19/06/2016

This is Best Western's attempt to upgrade itself from the run of the mill motel chain that it is and is definitely perceived as one. It is successful to some extent - first, the location which is walking distance from Cannery Row is very good. Of course, you still need to drive to Fisherman's Wharf or other things you may want to do or places you may want to see on the Monterey Peninsula, so it is worth analyzing whether paying the extra $100 a night is worth it or not. The facilities at the hotel are good - an underground parking lot (for which there is an extra charge) and a hot breakfast with a good variety but not 4 star class. The room is nice and large and nicely furnished - a fireplace for example provides some charm - but does not have great views or anything else. Overall, quite happy with the hotel but may stay in the city next time to save money as the benefit of the location is not worth the extra you pay to be in Cannery Wharf. One of the other Best Western's in Monterey may be a better choice as an example.

"Great central location for Carmel/Monterey/Pacific Grove /Big Sur area"

5
16/06/2016

This BW is close to the Cannery District-easy quick walk .Very safe area. Check in was a breeze and the gentleman at the front desk was very attentive. The room, 305 was huge and loved the decor. All the conveniences of home: refrig, safe, iron, hairdryer, fireplace etc. Being a BW member we got a complimentary bottle of wine which was actually fabulous. Room with Lg shower was very clean! Very quiet. The WIFI and TV service were fine. The provided breakfast was adequate, nothing special but well done and the area was maintained quickly/neatly by support staff-Reyna was one of the attendants one morning and was always busy :-) Parking is safe and under the facility but there is a daily charge. This is very close to Carmel(10min) and Big Sur(20-30 min) Lots of areas to hike and explore though not a lot of nightlife immediately here but enough for relaxing atmosphere. We would definitely stay here next visit to this area. Since Big Sur is so close we would stay here and undergo the short drive to get further down the coast.

"Beautiful!"

4
13/06/2016

This hotel is absolutely gorgeous. I've been wanting to stay here for a while (I'm a big fan of the Victorian style.) Our stay was relaxing. Hotel front desk lady was very nice. Room was clean. We had a nice balcony and could see a bit of the ocean. The bed sagged a bit on one side and was a bit soft for us firm bed sleepers but I still slept soundly. This hotel is also within walking distance of cannery row so lots of dining and shopping options. They also allow you to park there until 4pm after your check-out so the fact that the hotel charges for parking is acceptable.

"Restful as needed"

5
13/06/2016

Very restful and due to that we even took in a visit to the aquarium. The hotel help on that too save money as well sold as the tickets right in the lobby after a great breakfast. The hotel is close so we walked close to the water front very nice.

"Perfect choice for us!"

5
12/06/2016

We loved this hotel! Location is perfect--easy walking distance to Cannery Row and Fisherman's Wharf and, if you don't mind just a bit of a longer walk, old town Monterey. Our room was beautiful, appointed with dark wood furniture, a fireplace, and a private balcony. Breakfast is advertised as "coffee and pastries," but that's not true: it's actually coffee, tea, pastries, eggs, sausage, french toast, waffles, yogurt, the works! There's also a small cheese, fruit, and wine reception every evening. Both breakfast and reception are included in the price. Everyone was very pleasant and helpful, our room was spotless, wi-fi was solid. They even had some goodies waiting in our room because I had let them know it was our anniversary. I can't imagine staying right down on Cannery Row for twice the price--this Inn has everything we could have wanted, at very reasonable rates. I wouldn't stay anywhere else.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi TXAmy, Thank you for your fantastic review. We were thrilled that the Victorian Inn was the perfect choice for your family getaway and that you found our location so convenient when walking to nearby Cannery Row and Fisherman's Wharf. Our complimentary breakfast is a wonderful way to start your day and energize before heading out for a day of adventuring around town and were happy to find out that you enjoyed our array of options. We all hope your travels will bring you back our way soon! Sincerely, Management of the Inns of Monterey

"Excellent location for a very comfortable hotel"

5
12/06/2016

We spent the last 3 nights of our holiday here, having driven up the PCH from San Diego. The hotel is a couple of blocks from Cannery row and a pleasant walk to Fisherman's Wharf. So, a good position for us tourists. Also the car park was easily accessible from the street and from one's room. It was a relief to pull in after a longish drive. Our room was spacious and comfortable with a couple of chairs and a table. Which is definitely a 'nice to have' . Free breakfast was adequate and the staff were very helpful. It has a 'business centre' whioch enabled me to check in to my International flights quite easily on our last day. We were pleased to have chosen the Victoria Inn for our stay in Monterey.

"Desk staff not helpful or knowable."

4
11/06/2016

Asked young woman at the desk the following: Where is the ice machine? Answer, as she points to the wall behind her "Just behind this wall". I found out that this meant out the Inn to the end of the courtyard . Upon checking out I asked the same person for directions to route 68. Answer, "I'm not from around here, and I am directionally challenged " No air conditioning, small old elevators plus $15.00 a day for parking. Good location, above from Cannery Row, which means you have to walk uphill to return to the hotel. Nice choices for breakfast, and don't miss the Happy Hour in the afternoon. Wine and cheese served. Housekeeping staff very helpful and polite.

"Commendable"

5
07/06/2016

We spent 3 nights here and felt very comfortable. Breakfast was basic but good, rooms very good and beds likewise, staff very courteous, location very good. One little issue (and NOT exclusive to this establishment)the decoding of room swipe cards because you store them "near" your cell phone or other cards....a bit of a pain. All in all, good value for money.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Tupper0456, Thank you for your review and for choosing the Victorian Inn during your Monterey travels. While we were all pleased that your stay was comforting, we would like to apologize for any issues you might have experienced with our guest room key cards. This is certainly not typical and we will be sure to review with our team. Should your travels bring you back to Monterey we hope that we will remain your hotel of choice. Sincerely, Management of the Inns of Monterey

"Friendly staff, comfortable clean room and close to great restaurants and attractions"

5
01/06/2016

We spent two nights. We found the room to be clean and the bed was very comfortable. The staff was very helpful and friendly. So nice having the breakfast buffet and evening wine and cheese. The hotel is conviently located. It's a Short walking distance to great restaurants and attractions at Cannery Row. We will stay there again and recommend to friends.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Brothers58, Thank you for your wonderful review and 5 star rating! We are all thrilled that you found our accommodations, location, and amenities to the perfect combination during your anniversary getaway. Cleanliness is certainly a top priority of ours and were so pleased that you were impressed with our efficiency. Should your travels bring you back our way we hope to welcome you again soon! Sincerely, Management of the Inns of Monterey

"Do you want the good news first?"

3
31/05/2016

We just stayed at this hotel over Memorial Day weekend. Normally I wouldn't choose a BW, but because of the reviews and the "plus" I decided to give it a try. The location was great. Very close to The Presidio where our son is stationed and close to Cannery Row, etc, without being too close. The grounds are lovely and the room was fairly nice for a BW, although the bathrooms could use a major update. My biggest problem was the cheap construction which meant it was very loud. We could hear every step our upstairs neighbors made along with people talking, dogs barking, kids screaming, etc. For $278 a night I expected more. The breakfast buffet was OK, but I'm not a huge fan of breakfast buffets so I'm probably not the best judge. I will find a different hotel in our next visit.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Schmanet, We are very appreciative of your feedback and while delighted that you found our Inn's grounds and location to be absolutely wonderful, we would like to offer our sincerest apologies for the less than restful stay you encountered as our guest. Please know that we take our guest comfort and experience very seriously and regret that we failed to amend prior to your departure. We are pleased to share that this winter we will begin renovating our guest room bathrooms after recently completing renovations to the guest room corridors, front desk, and breakfast parlor. We can assure you that your feedback will certainly be used to help us improve as we move forward with our renovations. We are continually evaluating ways to enhance our guests experience and truly utilize our guests feedback in doing so. Sincerely, Management of the Inns of Monterey

"A very comfortable and friendly hotel"

5
31/05/2016

The hotel staff is very friendly and the rooms are spacious. Many of the rooms have a fireplace and an outdoor patio. Each day wine and cheese is served from 4:30 to 5:30 PM. The breakfast in the morning is very nice with good variety in which to choose. The hotel smell very clean both in the public areas as well in the rooms. The rooms have two sinks for plenty of room to spread your toiletry items. The only concerns are that the rooms have no air conditioning for ventilation and the beds are a bit hard. The hotel provides a room fan for ventilation that works well most of the time. If the summer becomes hot (over 80 degrees) the room can get a bit stuffy.

"Victorian Inn"

5
31/05/2016

What a great place to stay; an absolute gem! The parking situation was great and safe and this hotel is a terrific location to access the local shops and restaurants as well as the aquarium. The staff are great and they include a breakfast.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello D C, Thank you for the wonderful 5 star review and for choosing to stay at the Victorian Inn. We could not be more thrilled to find out that our welcoming staff, complimentary breakfast, and close proximity to Cannery Row made your stay so memorable. We all hope your travels will bring you back our way for another Monterey adventure. Sincerely, Management of the Inns of Monterey

"wonderful experience"

5
26/05/2016

This hotel is very welcoming. Our room was very nice and clean, bed was comfortable. The breakfast was a great way for us to start our day and we also enjoyed the cheese and wine reception in the afternoon. We had a wonderful experience and would recommend this hotel to anyone in the area. My husband and I walked to Cannery Row and Fisherman's wharf during our stay. I highly recommend this hotel.

"Great Location"

5
25/05/2016

We stayed here for one night and would definitely stay again. Location is walking distance to Cannery Row. Nice rooms and clean. Very quiet building and nice continental breakfast that included eggs and sausage.

"Very Satisfied visit"

5
25/05/2016

Everything about this establishment is first class. Each and every employee from the manager to the grounds keepers have always been courteous and well dressed. We have stayed here several times and would not think of staying else where while in Monterey. I have and will continue to. reccomend this establishment to others

"Good location, interesting hotel"

4
19/05/2016

Interesting hotel design, walking distance to Cannery Row, and room was clean and nice. When we arrived, the hotel was having a wine and cheese hour, and the breakfast was good. Our room had a private balcony and the breakfast had trays available so we could take breakfast up to our balcony, which was lovely. Paid parking available.

"Perfect for foggy evenings"

5
18/05/2016

Lovely fireplace in the rooms. Nice breakfast and evening receptions. Beds were comfortable and rooms clean. It is within walking distance of the aquarium and some very nice restaurants. They charge $10 for parking, but that is standard for the area.

"Wonderful stay at the Best Western"

5
18/05/2016

My partner and I spent one night at the Victoria Inn after driving up the coast from Santa Barbara. The Inn is situated in a great location just a few hundred meters from Cannery Row, the Monterey Aquarium, the Monterey Coastal Trail and a great breakfast spot (Waves Cafe). We found the check-in process to be smooth, efficient and convenient. We were situated on the second floor and had a lovely little balcony overlooking a small garden. The room was clean and super spacious! We had 4 large suitcases and had enough space to put them all in the room. The bed was king sized and super comfortable. There was also a gas fireplace in the room that was a lovely addition to enjoy of an evening. The bathroom was clean, the shower pressure was good and there were two seperate sinks which we found very useful for us both to get ready for the day at the same time. The hotel is pet friendly and we saw many families enjoying trips with their pets. We thoroughly enjoyed our stay at the Best Western and will definitely return when in Monterey again.

"Noisy......."

2
15/05/2016

Booked here as it seemed to be the best deal available in expensive Monterrey (though not as expensive as Camel....) and because it was a Best Western 'Plus' hotel, whatever that means. Though the staff were very pleasant, I'm afraid the rest was a let down. The whole place is in need of a total revamp, tired carpets, marks everywhere on the walls and areas not cleaned while we were there. Our room, which not only had chipped tiles in the bathroom but also a cracked sink, had front windows that were only single pane (apparently they can't be changed due to the building age, really...) so the road noise was awful as the road was surprisingly extremely busy most of the time. NO air conditioning, just a fan which just moved the hot air around... Breakfast was good considering the size of the prep kitchen they have but the far to small seating area is not condusive for lingering too long, which we also found with their (too early) cheese & wine soiree. Positive was a complementary bottle of wine waiting for us on arrival in our room but what we would really have appreciated after a long drive, would have been a bottle of water, which was only available from reception at an extra cost, even though we are BW members...... Parking was an extra $15 charge per night, though this was waived from the bill because I complained about the road noise but what really wound me up is that I was charged an extra $60 for the second night as it was a Friday night, when I felt the weekly rate far too high for what I received anyway. WiFi was free but not the greatest as it dropped out all the time. So I feel really this hotel had a motel feeling and should be called a 'minus' rather then a 'plus'

"Great property for a stay in Monterey, CA and Cannery Row!!"

4
15/05/2016

Victorian Inn is a wonderful property to choose for your stay while visiting the Monterey, Ca. area and especially the Cannery Row. It is close in proximity to the Aquarium, the wharf, many fine restaurants and shops and sites to see. Once there, you can walk around to almost anywhere to enjoy your trip and activities. The Victorian Inn has been there for a very long time, is well maintained and the services and staff are wonderful. Strongly recommend choosing this property for your stay while in the area. Nice wine reception each day in the afternoon is a nice touch as well.

"Great place to stay in Monterey!"

4
10/05/2016

We stayed here during our road trip up the coast of California. I wasn't completely sold on it but because of the good reviews decided to try it. We were not disappointed! The location is fantastic and the staff friendly. They also have a wine and cheese hour in the afternoon which was night. I would recommend a stay here if in the area!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Lottapud, Thank you for reviewing your stay with us and for sharing your experience. We were all thrilled that you were pleasantly surprised during your stay with us and that you found our location, staff, and amenities so wonderful. We hope your travels will bring you back our way soon! Sincerely, Management of the Inns of Monterey

"Best Kept Secrett"

5
09/05/2016

This is one of the nicest hotels around it is in the best location in Monterey it is close to the Cannery and Wharf and Aquaruim. It has a wine and cheese time and great breakfast. The rooms are very nice, we had a fireplace in it and a great balcony. They are a good size.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello G Theresa, Thank you for visiting and sharing your "secret" with others! We are thrilled that every aspect of your stay from our complimentary wine and cheese reception to our in room guest fireplaces were so enjoyable. We hope that we will get a chance to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Clean rooms and friendly staff"

5
09/05/2016

Everything was very clean, beds were comfortable and the staff were polite and courteous. It was also within walking distance from Canary Row and other locations. I stayed on a Friday night and it was quiet and very relaxing. Will definitely stay here again.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Lorena, Thank you for being our guest and for your review. We were all happy to read that you found our Inn's location to be ideal for walking to nearby Cannery Row, just a few blocks away, and that you found our staff so welcoming. Should your travels bring you back our way, we hope to welcome you back for an extended stay! Sincerely, Management of the Inns of Monterey

"Quaint Victorian Inn"

5
04/05/2016

The Victorian Inn is an gem of a hotel in central Monterey, CA - close to the Aquarium & Cannery Row. The real bonus is the staff - they are wonderful. They offer a wine & cheese at night & a great breakfast each day. We are repeat customers & would not stay anywhere else.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello dalyburch6069, We are very appreciative of your review and want to thank you for continually choosing the Victorian Inn during your Monterey travels. Your kind words regarding our team is wonderful to see; we recognize that their hard work is a large part of what makes our hotel unique, and we are happy to pass along your comments to them. We hope you'll join us again soon for another Monterey adventure. Sincerely, Management of the Inns of Monterey

"Large yet still personal"

5
03/05/2016

Much larger than you think from their website yet this place still felt small and friendly. There is a large car park under the hotel just under the hotel before you get to the main entrance and a smaller car park around the side with disabled bays. Small reception area but staff were friendly and professional. Processed and in room very quickly. You obtain your parking permit for the paid parking when you check in. The room which we had was large, very well equipped and with a comfortable bed. It is with a short walk of all the attractions and local restaurants. Early evening late afternoon they provide wine and snacks in their breakfast area and of course the following morning a decent breakfast is on offer. An ideal base for the local area

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello ruffwood1, We are all thrilled to hear that the Victorian Inn was the perfect base while in Monterey and want to thank you for your review. Our mission has always been to provide our guests with personalized and attentive service and could not be more pleased that though our Inn was larger than anticipated that it still felt very personal. We certainly hope that we might have the opportunity to welcome you back in the not so distant future. Sincerely, Management of the Inns of Monterey

"Nice hotel, Convenient"

3
02/05/2016

Easy to get to, walking distance to Cannery Row, Monterey Bay Aquarium, and other attractions. Very nice hotel in good location. Very clean, extremely helpful and friendly staff, nicely maintained. Fireplace in room even though we were first floor street side, it was quiet. Fireplace made great ambience for us. Very good morning buffet breakfast. Hotel will let you keep your car in the garage until late on check out day so we could walk to Cannery Row without trying to find parking and pay additional parking fees at Cannery Row lots. This is a great place for a couple to spend a romantic evening together. Mind you this isn't the St. Regis or Four Seasons, but for the price, value, convenience, location and level of service this is an outstanding value. We will definitely stay there again when we go back to Monterey.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi fltcpt, We are very appreciative of your review and want to thank you for sharing your experience. We are so happy to hear that you found our close proximity to Cannery Row and the Aquarium so convenient during your Monterey travels. We always hope that our additional amenities and small touches make our guests feel welcomed and truly hope that this leads our guests to have delightful experiences with us, as you did. We can't wait to welcome you back. Sincerely, Management of the Inns of Monterey

"Location! Location!"

5
30/04/2016

The hotel was easy to find - right near Cannery Row. You can buy your Monterey Bay Aquarium tickets at the front desk - great convenience! The breakfast was very well organized - eggs, waffles, French toast, cereal, juice, toast, yogurt - apples, oranges, and bananas. They are pet friendly.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi KayDavis, Thank you for sharing and for visiting the Victorian Inn. We are all delighted that you found our location to be so convenient during your trip to the the renown Monterey Bay Aquarium. Just a few blocks away, many of our guests enjoy being able to walk down and not having to worry about the stresses of parking or waiting in line to purchase tickets. We hope our complimentary breakfast started your day off right for a full day of exploring and hope to welcome you back to the Victorian Inn soon. Sincerely, Management of the Inns of Monterey

"Pleasantly Surprised"

4
27/04/2016

I've stayed in other Best Westerns and found them pretty much the same. However, this one was comfortable, charming and with fireplaces in the rooms. Good value and two blocks from the Cannery and the Monterey Bay Aquarium

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi skbelling, Thank you so much for sharing your experience and for visiting the Victorian Inn. We were beyond delighted that you found our Inn to be so unique and that our guest room accommodations and close proximity to Cannery Row exceeded your expectations. Our friendly staff, amenities, and little touches are all reasons we hope our guests continue to choose us as their hotel of choice while in Monterey. We all look forward to welcoming you back soon! Sincerely, Management of the Inns of Monterey

"Great for a night out"

4
26/04/2016

Nice perfect spot. Walking distance from restaurants. Very nice and clean.. Staff was helpful and courteous. Would stay here again. Room with the king size bed was great. Comfy. Clean. Breakfast was good. It wasn't loud on the morning as I expected. Calm.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Arturo, Thank you for all your kind words. We are overjoyed that you took notice of our welcoming staff, excellent location, spacious rooms, and complimentary breakfast. We hope that we will get a chance to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Weekend Getaway"

3
26/04/2016

The elements were all there - a fireplace, small balcony, reasonably comfortable bed, large television, large desk area, wine & cheese in the afternoon. However, they just didn't provide anything more than an average stay at a chain hotel. For the price of the rooms, I expected more in the quality of each element. Blanket and bedspread were quite thin, wine & cheese was skimpy and quality of TV reception was poor.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Ann, Thank you for your honest feedback. While we were all delighted that you enjoyed several elements of your stay with us, we were disappointed that we failed to fully meet your expectations. We will certainly review your comments with our team, as we are continually evaluating ways to enhance our guests experience and hope that we might have the opportunity to welcome you back to demonstrate just how dedicated we are to providing our guests with superior hospitality and accommodations. Sincerely, Management of the Inns of Monterey

"Victorian Inn"

4
25/04/2016

Spent a Saturdsy night here after attending a wedding. Great location near Cannery Row and Aquarium. Convenient underground parking. Clean quiet courtyard room. Gas fireplace was a nice touch but we didn't use it. Bathroom was old but functional with an extra sink outside the bathroom. Breakfast included hot eggs, sausage, and French toast as well as a waffle maker.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi John, Thank you for visiting the Victorian Inn and for your kind review. We are delighted that our close proximity to Cannery Row, convenient parking, and value adding amenities made your stay so enjoyable. Additionally, we are excited to share that we will begin renovating our guest room bathrooms this Fall after recently completing renovations on the lobby and breakfast parlor. Should your travels bring you back our way, we hope to share the exciting changes with you firsthand. Sincerely, Management of the Inns of Monterey

"Great for walking trip"

5
22/04/2016

Located close enough to the attractions but not in the midst of the crowds. Rooms are nicely decorated, grounds are well maintained and planted, and staff is helpful. Good hot breakfast buffet. Eating area has been redesigned to accommodate additional people. Front desk staff are knowledgable about the area and offerings. Guests are from around the world.

"good value / great location"

5
22/04/2016

This is a bit older hotel in nice condition with a very comfortable feel. It is reasonably priced and a good value in comparison to the the fancy Cannery Row hotels. Modest sized and very friendly, within walking distance of every thing on Cannery Row. It's our first choice in Monterey.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi R M, Thank you for your review and sharing your experience with fellow travelers. We are thrilled to read that you found great value in your stay with us and that our close proximity to Cannery Row allowed you to explore nearby shops, restaurants, and stunning ocean views on foot. We all look forward to welcoming you back soon! Sincerely, Management of the Inns of Monterey

"Pleasant stay in Monterey"

4
21/04/2016

My wife and I only stayed one night during our drive down the coast. The room was of decent size and well appointed for a moderately priced room. Although we did not use it, the in-room fireplace was a nice touch. We did upgrade to a room with a balcony and found it enjoyable for both a late night cocktail as well as a relaxing place to enjoy coffee in the morning. Some of our experiences: Wifi was free and reasonably fast Parking ($15/day) - garage has elevator and is well lit Small, but nice, courtyard with tables and chairs for outdoor leisure No water views Short walk to cannery row and waterfront shops/restaurant Comfortable bed and linens/towels were of good quality Afternoon reception offered red and white wine, no beer. Lemonade and ice tea. Cheese and crackers Breakfast buffet offerings (included): Hot: 1 chafing dish of French toast, eggs and sausage (heat and serve food service type of preparation) Cold: Hard boiled eggs, yogurt, cereals Basic Pasties, English muffins, regular and raisin breads, jellies Small selection of fresh fruit Coffee,tea,juices, milk

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Steve, We are so pleased that we had the opportunity to welcome you and your wife as our guests for a night and want to thank you for sharing your wonderful experience. Our cozy guest room fireplaces and balconies are perfect for enjoying a glass a wine or cup of hot coffee and are so glad that you found them to be nice touches. Should your travels bring you back our way all look forward to welcoming you back for an extended stay. Sincerely, Management of the Inns of Monterey

"Very nice"

4
21/04/2016

Stayed with family for birthday weekend. Nice rooms with fireplace and good amount of space. Dinning/Lobby area is comfortable even tho it's small. Cozy is a good word. Managers wine n cheese reception is nice. Breakfast is standard fair minus waffle maker. Coffee is good! Off the beaten path but close enough to walk to cannery row and local attractions. Def recommend!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Arnold, Happy Birthday and thank you for allowing us the opportunity to welcome you as our guest during such a special life moment. We truly hope the weekend was memorable and were happy to read that you enjoyed our evening wine and cheese reception. It is a wonderful way to meet fellow travelers. We hope to welcoming you back for many more years to come! Sincerely, Management of the Inns of Monterey

"Loved it!"

5
21/04/2016

Clean and comfortable! The staff was very nice!!!! Would stay again! Comfy bed, large room, and a short walk away from the wharf. The victorian home was lovely! The breakfast was really good as well, in the evenings a selection of area wines are provided for guests as well as cheeses!

"Loved it!"

5
19/04/2016

My partner and I stayed here for a romantic weekend getaway. The room was spacious. The reservations desk clerks were very friendly and helpful. The hotel was centrally located, not very far from the Monterey Bay Aquarium. We loved our experience there and would not hesitate to go back.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi dew1972, Thank you for your fantastic review. We are so pleased that our spacious guest rooms, close proximity to Cannery Row, and welcoming staff made your romantic weekend a memorable one. We hope to welcome you both back during your next couples getaway. Sincerely, Management of the Inns of Monterey

"Nice Place in Monterey"

5
19/04/2016

I stayed here as a solo traveler (adding pleasure travel onto a business trip). The check-in experience was perfect. I arrived just in time for the 4:30 to 5:30 wine and cheese offering, which was great after a day of travel. My room was lovely on the first floor. It was very clean and quiet and had all the amenities I needed, including free Wi-Fi that worked well. The front desk staff was helpful with directions and restaurant suggestions. Breakfast the next day was quite a nice surprise -- hot buffet of eggs, French toast and sausages -- as well as muffins, etc. I was checking out that day, but was able to leave my car parked in their garage until 4:00 p.m. which allowed ample time for another day on the town. The front desk also held my luggage until 4:00 p.m., so I didn't have to leave it in the car. The location is excellent - only a block or so away from Cannery Row and less than a mile to Fisherman's Wharf. The location is safe as well. A very nice place to stay in Monterey.

"awesome location and service! "

5
16/04/2016

Booked last minute and ended up in a spacious room that was perfect. After a long day of hikes along Hwy 1 this offered a clean room with breakfast the next day and parking on site. 5 min walk to Cannery Row. Nice of them to let you leave your car in the garage until 4 with a noon checkout. The location is great so while we didn't need to do that it's good to know and will take advantage next trip! Super friendly service at the desk and highly recommend.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello travelG74, Thank you for the amazing review and for choosing the Victorian Inn! We are so pleased that you found our guest room accommodations, on-site parking, and complimentary breakfast to be the perfect combination after your hiking adventures along Highway 1. We look forward to welcoming you back for an extended stay in the near future to explore all Monterey has to offer and the numerous breathtaking hikes nearby. Sincerely, Management of the Inns of Monterey

"Very nice!"

5
16/04/2016

I am a Best Western Plus convert. The Best Western Plus Victorian Inn does not disappoint. Stayed here for spouse's milestone birthday. Enjoyed staying in a beautiful King room with fireplace, balcony, seating area, peak of ocean. Front desk staff were very nice and accommodating. They suggested a Local fresh Seafood restaurant down the street. Delicious food! Walking distance to downtown shops and aquarium. Easy/inexpensive parking. Away from noisy, crowded, tourist downtown. Perfect.

"Great place to stay"

5
16/04/2016

We have stayed here in the past. Each and every staff member is friendly and eager to be helpful. This includes the housekeepers as well. The layout of this motel is so unlike being in a motel . It is very comforting. It is like coming home each time we visit Monterey.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Virgil, Thank you for continually choosing the Victorian Inn during your Monterey travels and for your kind words regarding our entire team. We recognize that their hard work is a large part of what makes our hotel unique, and I am happy to pass along your comments to them. We can't wait to welcome you back "home." Sincerely, Management of the Inns of Monterey

"Very Nice Stay"

5
15/04/2016

We had a very nice stay here! The friendly receptionist upgraded our family to family suite which provided us with two rooms, vaulted ceiling, and ample space. Walking distance to lovely pier and restaurants. Continental breakfast was very good, exceeding that of most hotels and they offer a nice, complimentary wine and cheese hour.

"Nice place to stay near the acquarium"

4
14/04/2016

Very convenient place to stay near the aquarium. You can walk there on Cannery Row in 10 mins. They had some cheese, apples, wine and lemonade every night as well as a full breakfast. Eggs, sausage, french toast, muffins, etc. Rooms were very nice with fireplace. Free internet. You can park underneath the hotel for $15 a night/car. We got there early to go to the aquarium and our room was ready so we could also check in. Very clean and nice. Gas fireplace was a nice added touch. Liked the sink outside the bathroom as well as sink in the bathroom area. Great place to stay. Only suggestion would be to have more table and chairs for breakfast while there were none free when we came down. Loved having the 2 day tickets to the aquarium through them for the same price of the one day cost. Would def stay here again. Everyone was very helpful.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello 1mom2004, Thank you for visiting the Victorian Inn and sharing your experience with fellow travelers. We are delighted that our close proximity to historic Cannery Row and the renown Monterey Bay Aquarium made it possible for you to make the quick walk down to explore for two consecutive days. Purchasing your tickets through the hotel directly is a great way to avoid the lines the day of and allows the whole family another opportunity to explore the numerous exhibits and sea creatures on display at the Monterey Bay Aquarium. We can't wait to welcome you all back for your next adventure! Sincerely, Management of the Inns of Monterey

"Wonderful Monterey"

5
13/04/2016

Victorian Inn employees were very kind and our room was very clean. Short walks to shopping at Cannery Row and to Peet's Coffee at the waterfront. The Fisherman's Wharf was easy to go to by automobile and sandy beach access was just north of the wharf.

"Great customer service and fabulous room"

4
11/04/2016

Just came back from visiting Monterey where my son was in the Jazz festival this weekend. We checked in and received an upgrade to a 3rd floor room with a vaulted ceiling, fireplace and ocean view. Lovely breakfast which was perfect to start the day and get to Downtown for jazz concerts. Easy walk to Cannery Row even with my busted knee. The only downside was the parking garage which seemed to scratch the undercarriage of our car getting in and out. All in all a lovely experience.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello vacationgirl078, Thank you for your review and choosing to stay at the Victorian Inn during the Next Generation Jazz Festival. Congratulations to your son for being selected to display his talents at such a prestigious event. We are so pleased to find out that our guest room accommodations provided you all with a restful stay and that our complimentary continental breakfast was the perfect way to start the day before the big event. We can't wait to welcome you back! Sincerely, Management of the Inns of Monterey

"Great Location; Huge Room"

3
09/04/2016

We arrived around 5pm and parked in the garage, which we also got a spot but seemed like it could get full pretty easily. Check-in was quick. We had reserved a king family suite and our room was on the third floor. The hallways had a musty smell, and the room seemed a little dark. The living room and bedroom were huge, with high vaulted ceilings. There was a min fridge in the wet bar in the living room, as well as one in the bedroom. There was also a wood fireplace in both the living room and bedroom. There was a microwave and safe. The televisions had terrible reception, the lower channels were fuzzy and the upper channels were not very clear. I mentioned to the front desk, they said they don't get good reception on the local channels, which is strange with cable or satellite. They had someone "adjust" the tv, but it wasn't much better. The bathroom had an additional sink outside the main bathroom part which was good. Even with 2 sinks, there wasn't much counter space. The room had a thermostat, but seemed to only be able to control the heat, I wasn't sure if there was air conditioning or not. There was a small balcony with 2 chairs. The lock on the bedroom door seemed weird, as you could lock It from the living room, locking someone in the bedroom rather than out of the bedroom. They offer a wine and cheese reception in the early evening, but we weren't around to attend. The free breakfast was ok and saves you money from eating breakfast out, the sausage was very good. The location of the hotel is good as you can easily walk to the attractions and stores on Cannery Row.

"I reviewed this several years ago and it is still a great place to stay"

5
08/04/2016

It's really convenient and only a few blocks to the aquarium and the water, and you can easily walk to lots of great restaurants. It's also quiet with a pretty courtyard. The rooms have been redecorated lately and are top notch. The afternoon wine and cheese is a great plus, and the complimentary breakfast has everything you could want. The staff is friendly and helpful and, if you're a repeat customer, they provide a bottle of wine in your room. What else could you want?

"Perfect location"

5
07/04/2016

We stayed 2 nights and enjoyed every minute. The hotel is located close to the aquarium and other attractions and walking distance to some really great restaurants . The afternoon cheese and wine social in the lobby was a great way to start the evening. (even ran into old friends from 25 years ago) They love to travel as much as we do and seeing them choose this hotel convinced us that we found a good place.

"Close to Cannery Row"

4
07/04/2016

Nice, clean hotel that is close walking distance to Cannery Row. Nice views! Fireplace was a plus! Good breakfast. Safe parking. Parking was $15 which I was not informed of. Would definitely stay here again!

"Exceeded Expectations"

5
06/04/2016

My wife and i recently returned from a short trip to the Monterey area. We looked at several options in different areas in Monterey and chose the Best Western Plus Victorian Inn. We chose this hotel because we had stayed here before a number of years ago and recalled we enjoyed our stay and it was close to Cannery Row but a lot less expensive than those on Cannery Row itself. Its a easy walk to the restaurants and Aquarium. The hotel is a little older but we found the room comfortable and clean. We arrived early and our room was not yet ready so we went down to Cannery Row to look around. When we returned to the room, we were pleasantly surprised with a bottle of wine and chocolates. A note thanked us for returning. This was a big surprised because its been at least 7 years since we were last here. They either had a record of our last stay or they heard a comment my wife made at check in that we had stayed here before. In either case, it was very much appreciated. As advertised, the hotel has a wine and cheese reception in the late afternoon. It was a nice touch. The hotel also advertises a continental breakfast in the morning. Again we were pleasantly surprised when we found the hotel served a breakfast that included not only coffee, tea, juices and pastries, but also eggs, sausage and a version of french toast. The food was hot and tasty. We also noticed the woman from the hotel that arranged the breakfast. She was constantly keeping the coffee containers filled and the food items stocked. We have been to other hotels that served a similar breakfast but it seemed things were always running out quickly. Not the case here and the room kept filling up. She did a great job. I highly recommend this hotel for those that want a comfortable place to stay, close to Cannery Row with nice touches at a good price but are okay with accommodations that are not quite as new and polished as the more expensive hotels on the water.

"Enjoyable stay"

5
05/04/2016

Great location! Very close to the aquarium and an easy walk to Fisherman's Warf. Wonderful room with vaulted ceilings and fireplace. Clean, cozy and very friendly staff. Loved our stay. No complaints.

"Average all around. Front desk staff not great."

3
05/04/2016

Had 2 nights here with our kids on way to San Fran. Booked on their site a few months prior to stay; rate lowered by more than 10% before we left so cancelled and re booked. I thought it was over priced for what it was and for time of year. Our experience was that desk staff was not friendly nor helpful for anything. Easy walk to cannery row and drive to Carmel by the Sea. Room was very dated (esp the bathroom) and hallway smelled musty. I would love to see what a reviewer called a "beautiful" room?! Tiny balcony to "courtyard" which was cement covered area in middle of property. Nothing very nice to look at. Wi fi was dodgy and you had to keep logging in. Breakfast was your basic hot and cold. Wish there was more fresh fruit. Inter Continental is much nicer but not ideal if you don't want to be in hub bub of cannery row. Won't likely stay in Monterey again as now have been twice and have seen all we want to see (17 mile drive around Pebble Beach is spectacular). We did have one of the best meals on our trip at Il Vecchio - a ten minute walk away on Lighthouse. Staff kept directing us to restaurants around cannery row. Ugh.

"Good stay"

4
04/04/2016

Wasn't sure how good a best western would be after the night before at a bed and breakfast but Was pleasantly surprised. The staff were very nice, the breakfast was very good ( real eggs not powdered) and the room clean and comfortable. We needed a place we could walk to a venue on cannery row and it was perfect, would stay there again.

"Hotel Survey"

4
03/04/2016

Everything involved with the hotel including staff, services and cleanliness was excellent. The only thing that I would encourage in the future is for a 100% disabled/retired veteran to offer more of a discount that what is currently offered.

"Great breakfast"

4
02/04/2016

Lovely hotel within easy walking distance of Cannery Row. Pleasant room. Unexpectedly good breakfast, always suspicious of breakfasts included in the price as they are often sub standard but had a good hot breakfast. Easy to find and park.

"You simply can't stay at a better hotel in Monterey"

5
01/04/2016

Great hotel in Monterey. Excellent location.A couple of blocks from Cannery Row and an easy 20 min walk to Fisherman's Wharf and downtown Monterey. Beautiful rooms. Standard Best Western breakfast. Complimentary wine & cheese reception each afternoon. Excellent staff. Highly recommened!

"Monterey Revisited"

4
31/03/2016

The hotel was located in a perfect place to visit the aquarium. Walking distance to the water and various sites was a real plus. While the parking fee was a initial turnoff, the premium location alleviated that concern on the first day. The staff was very friendly and truly tried to may our stay marvelous.

"Good for families visiting the aquarium"

4
30/03/2016

Best of the motels we've stayed at in Monterey. Highlights: - Walking distance to cannery row and Monterey Aquarium - Super friendly staff: they were sweet to my son - Breakfast included: some hot items in addition to yogurt, fruit, and simple pastry items - Rooms: pretty nice for a motel Lowlights: - During high season, this hotel either goes for a lot more expensive than it's worth or is sold out - Was under construction so we went to a makeshift lobby If the price is right, we'd come back here for a family night in Monterey.

"My Favorite Hotel"

5
29/03/2016

This is the first hotel i always check when going to the Monterey area. We prefer to stay here if at all possible. We have always enjoyed our time here. The staff, rooms, food, and location are excellent. They are even pet friendly. It is extremely convenient being within walking distance of the aquarium and wharf areas.

"Convenient location to the Bay Aquarium & Cannery Row!"

5
26/03/2016

Great place to stay with friendly staff and free breakfast buffet. Parking was $15 but we just left our car in the garage until we were ready to leave town. It was an easy walk to Monterey Bay Aquarium and Cannery Row. There's a Starbucks close by too! The front desk also had a computer so that I could buy my tickets to the aquarium and print them right there. There was no price difference but it saved us from standing in line at the aquarium to buy the tickets and we could go directly to the entrance. Nice, clean rooms and we slept well!

"Quite a pleasant experience"

4
26/03/2016

My daughter and I visited during her spring break from teaching and really enjoyed out stay at Victorian Inn. The room was large and comfortable. (It would have been nice to have a fan in the bathroom.) There were plenty of big, fluffy towels and our second-floor windows overlooking the courtyard were openable to catch the breezes. All of the staff was friendly and helpful and the breakfast buffet was fresh and hot and kept well-stoked by the busy ladies filling it up. Our only complaint (minor!) was that you can't reach the office building under cover during rain. But we did note what we thought was a big security flaw: The elevators from the parking area in the basement don't require a room key and so anyone has access to interior hallways. Overall, a very pleasant stay.

"Great Hotel in Monterey!"

5
26/03/2016

This hotel has a lot of visitors from Europe. They know a good deal when they see one. Included are a hot breakfast and a hosted happy hour with wine and cheese. It is 2 short blocks from Cannery Row and great restaurants. Staff are helpful and rooms are quite big and very nice.

"Travel back in time in style! :)"

5
26/03/2016

I am impressed! They have free basement parking, the staff are courteous and efficient, free newspapers and map by the lobby and an ipad guide that shows the best dining, activities and other to do list in Monterey. Not to mention the front desk staff who are more than willing to tell you where to go in Monterey. For someone who has mild OCD let me tell you I was happy it looks not just classy but clean too! They even have a clean controller! Lol I was surprised to find wine, chocolate and hand written card, greeting us a happy anniversary. It doesn't end, there, later that day we found that we are just a block away from cannery row, CVS and mini mart. How convenient! And even more awesome is how organized their complimentary breakfast, an array of bagels, muffins, sausages, eggs, french toast and more! Plus their free wine and cheese in the afternoon is a plus! You really get what you pay for. I would definitely recommend it and would stay here again.

"Very comfortable large room with free hot breakfast"

4
24/03/2016

We stayed one night here, the parking is free underneath the hotel but you need a pass from reception. The decor is dated but luxury in its day! Very good location for the aquarium and cannery row which is where we wanted to visit. Free wifi, fridge etc. We had a decent nights sleep here and enjoyed the hot cooked breakfast.

"Nice place!"

5
24/03/2016

The service was great, we had a lovely fireplace in our room, and it was close to just about everything. The breakfast and evening wine and cheese reception were very good. We will definitely come back.

"Perfect boutique hotel"

5
21/03/2016

More than just a Best Western Plus. This is a gem of a boutique hotel offering rooms with fireplaces which are delightful. We were on the ground floor and there was a very nice garden entry into our room. The staff was very professional and friendly. The office of the hotel and the reception area were under renovations when we visited. Therefore, we had to have breakfast in one of the make-shift rooms. Our room was extremely nice, clean and updated. Plus, the fireplace was aareal bonus during the cold weather.

"Wonderful Hotel"

5
21/03/2016

This is a lovely hotel, the rooms are spacious, and clean, the staff is knowledgeable and friendly. The guest room had a fireplace. You had a small balcony where you could sit and and relax and enjoy the sounds of the seagulls. The hotel is within walking distance to the ocean and Cannery Row. Will definitely stay here again.

"Great service, great room"

5
21/03/2016

My husband and I wanted a quick getaway to Monterey and this hotel was just the ticket. Our experience started with great customer service at the front desk, and then a clean cozy room. The hotel is in a great location, we walked everywhere from there. The price for parking was a great deal. We enjoyed the fireplace after returning from dinner, the beds was comfy, as were the pillows. We woke up to a great breakfast, and we were allowed to keep our car parked until 4 pm, even though check out was 12. Thanks for a great stay!

"Quaint hotel"

5
19/03/2016

This was such a nice place to stay when me and my family visited Monterey! It was well kept and the rooms were spacious and very modern. My favorite part about staying here was the wine and cheese "hour" that they would have daily. It was a great perk! Breakfast was a little crowded at times because the area is smaller due to the Victorian feel. But that was not a big deal at all.

"Perfect location"

4
19/03/2016

We spent two nights at this hotel. The room was spacious, clean and updated. The breakfasts were very good and the staff very friendly and helpful. The location couldn't be better to just park the car and walk to the aquarium, Cannery Row, the Warf, or ride bikes along the coast trail. Our only issue was the wifi problems we had the last evening. We were continually losing our connection which was kind of frustrating. We do recommend this hotel and we would stay there again.

"Warm and Inviting"

5
18/03/2016

Our room was beautiful, very clean and roomy. This room was all you could ask for in traveling or long stays. This will be my go to accommodation in Monterey, CA. From the street this Inn doesn"t really stand out, but when you get to the area to register you will be treated like the very special person you are. They were doing some renovations when I was there and that did not pose problem in this elegant Inn. Another plus is the fact that it is very near the aquarium and many other sites. I hope you enjoy Monterey.

"Monterey"

5
18/03/2016

Enjoyed the stay: location is walking distance to everything. Awesome staff and facilities. Breakfast and afternoon wine and cheese tasting were very enjoyable. This was the perfect mini vacation (3 days).

"Friendly hotel downtown Monterey, CA"

4
18/03/2016

The Victorian is a charming heritage hotel with sufficient modern comforts for both family or business stay. A welcome bottle of wine in the room as well as a fire place give this hotel extra charm. Various good restaurants around the corner and most tourist attractions of Monterey really close-by. Own parking garage underneath and a simple, but decent breakfast make this place even more comfortable. If you are in time for the happy hour you are treated wine and cheese for free. Super deal.

"Short stay in Monterey"

4
06/03/2016

My husband and I stayed 2 nights at this hotel. Be prepared to park under the hotel and pay $15 a day for parking. You can then take either a short flight or stairs or grab an elevator to the lobby. Check in was really easy and the staff were friendly and welcoming. Our room was comfortable but a bit old and tired looking. When we lit the gas fireplace we could tell that it hadn't been used in a while. Breakfast in the morning and a wine and cheese reception in the evening is included. Both were nice touches. The hotel is close to the major attractions.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello PurpleSterling, We are so appreciative of your review and want to thank you for staying with us. We were happy to read that you enjoyed our complimentary breakfast offerings and afternoon wine and cheese reception. It truly is such a fantastic way to meet other travelers from around the world! We hope you'll join us again soon and look forward to having you experience some of the exciting changes we have in store. We recently completed renovating our lobby and breakfast parlor and will begin renovations on our guest bathrooms this Fall. Sincerely, Management of the Inns of Monterey

"a night in Monterey"

4
06/03/2016

The Best Western Victorian Inn is definitely to be considered if you stay in Monterey. The hotel is located walking distance from restaurants on Canary Row as well as the Aquarium. Rooms have fire places and breakfast is included.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Johan V, Thank you for joining us for a night while visiting Monterey. We hope you'll have the opportunity to join us for an extended stay in the near future to explore all Monterey has to offer from endless beaches, restaurants, hiking, and shopping. Sincerely, Management of the Inns of Monterey

"Great location--great place!"

5
03/03/2016

Very centrally located, dog friendly, gorgeous rooms, delicious breakfasts, helpful friendly staff--it's a complete package for a perfect getaway. Especially for those wanting to go to the Monterey Bay Aquarium.

"Excellent value close to Cannery Row"

5
02/03/2016

The room is very comfortable. We had the best night's sleep here on our 5 day journey to Southern CA. The fire place is a nice amenity. The parking garage on-premises is very convenient for a reasonable charge. We walked to most of the cannery row waterfront attractions, however, the wharf is not close. The breakfast is very good. We would definitely stay here again and recommend it to others.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Joel, Thank you for choosing the Victorian Inn and for your review. We cannot wait to welcome you back and were so happy to read that you found excellent value in your stay with us during your journey to Southern California. There is nothing quite like a warm fireplace to enjoy a night in after exploring and were so pleased to find out that our amenities and close proximity to Cannery Row made it such a memorable stay. We can't wait to welcome you back! Sincerely, Management of the Inns of Monterey

"great victorian feel"

5
02/03/2016

went to monterey for the first time and we are so glad that we stayed in this hotel. love the fireplace inside the room. the staff were great. oh did i say that it comes with free breakfast too? will definitely recommend to friends and family

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi etL n, Thank you so much for choosing the Victorian Inn during your very first trip to Monterey! We were all delighted to read that our cozy fireplaces, complimentary breakfast, and friendly staff made you feel welcomed and left you with such fond memories. We hope you'll join us again soon for another memorable Monterey adventure. Sincerely, Management of the Inns of Monterey

"PLEASANT HOTEL"

4
27/02/2016

The hotel is conveniently situated near Cannery Row and within easy walking distance of the Aquarium. The rooms are well-appointed and the staff are very helpful and courteous.There is also an underground garage for parking. The buffet breakfast was ok but perhaps was not up to the standard of the rest of the hotel.

"Walk everywhere"

5
22/02/2016

Perfect location for walking to dinner, shops, attractions; everything. The staff is helpful and friendly. The rooms are well appointed. Lovely views from some rooms. We will stay here again when we are in Monterey.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Michael, Thank you for the fantastic 5 star review! We were absolutely delighted to read that our close proximity to Cannery Row allowed you to explore all the nearby shops, restaurants, and attractions with ease. We hope we will have the opportunity to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Nice, close to everything, good breakfast!"

5
21/02/2016

Very clean and nice hotel close to all the fun things in Monterey. A nice walk by the water will get you to the warf, cannery row, and the aquarium. Excellent breakfast and nice staff. Comfortable rooms although the bending is a little lacking. Overall we really enjoyed our stay!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Erinparnell, Thank you for your excellent review and for choosing the Victorian Inn during your Monterey travels. We were delighted to find out that our staff, amenities, and accommodations made for a memorable Monterey adventure and hope to welcome you back soon! Sincerely, Management of the Inns of Monterey

"King Suite"

5
20/02/2016

My husband, toddler, and I chose this Best Western because it had a suite available, which was great. Our toddler goes to bed early, so it was helpful to have a separate room to put him to bed. I was unexpectedly impressed with how large and comfortable the rooms were. It was helpful to have an eating area, living room, and separate bedroom when traveling with a small child. The hotel breakfast was a pretty standard breakfast--not great, but several options and filling. We walked to Cannery Row and the Aquarium from the hotel, thinking to make the most of the $15 daily parking fee, which seemed a little steep. Overall, it was a great experience.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Allegra, Thank you for your review and for choosing the Victorian Inn during your family getaway. We were so pleased to read that our Family Suite made traveling with your little one more convenient and comforting. We hope you'll join us again soon and can't wait to welcome you back to Monterey. Sincerely, Management of the Inns of Monterey

"The staff makes the difference"

4
18/02/2016

The location of this hotel is great if you want to walk to Cannery Row. The place shows its age a bit but is nice overall (fireplace!). The difference here is that the staff was more friendly and professional than most of the 4+ star hotels that we have traveled to. From our initial greeting to check out, they were absolute pros. Upon arrival, there was a hand written note and gift in the room. The evening reception was very nice and breakfast offerings were also very good. you can find nicer buildings but it would be hard to beat the staff.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello wagsells, I want to thank you for your very kind words regarding our service staff; we recognize that their hard work is a large part of what makes our hotel unique, and we are happy to pass along your comments to them. We can't wait to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Great Place"

5
16/02/2016

Great location, great service and staff, room was very clean and well decorated, bed was very comfortable. Nice touch with evening wine/cheese time. I am a single lady and felt very safe staying there alone. Can't go wrong with staying there!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Mary Jo C! Thank you for your review and visiting. We could not be happier that you found our location, staff, and amenities to be top-notch. Should your travels bring you back our way, we hope we will remain your choice hotel. Sincerely, Management of the Inns of Monterey

"anniversary in Monterey and Pacific Grove"

4
15/02/2016

Best Western Victorian Inn did not disappoint. The staff went out of their way to decorate our room with rose petals and a complimentary bottle of wine for out wedding anniversary. Very thoughtful. Will come back again. Location is perfect for walking to the ocean path and the Aquarium. Good restaurants also with in walking distance.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Congratulations LisaAP! We are truly honored that you chose the Victorian Inn as your destination of choice in celebration of your wedding anniversary. Our team always enjoys celebrating our guests special life moments and were happy we had the opportunity to make it a memorable one. We can't wait to welcome you back next year! Sincerely, Management of the Inns of Monterey

"Victorian lovely"

5
10/02/2016

I knew the Best Western wasn't a real Victorian Bed and Breakfast but I was blown away at how wonderful my room was. Super high ceilings, lovely gas fireplace, balcony and the largest room with two overstuffed comfortable chairs and King size bed. It was beyond my expectations. Then they told us to be sure to come for wine and cheese at 4:30pm...it was delicious....and breakfast was a full course of eggs, sausage, toast with the absolute best coffee ... It was wonderful... the staff were all helpful and nice, I needed lots of help and there was someone at the door moments after I hung up the phone. It's definitely the BEST Best Western I've ever stayed at and I'll be going again. Plus it's just steps away from Cannery Row and the Aquarium.. And, they have a secure parking area. It really is a great place to stay in Monterey .

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello baycityfog, Thank you so much for the wonderful review. We were overjoyed to find out that we exceeded your expectations and that all our staff made you feel welcomed. It has always been our mission to provide our guests with personalized and attentive service and it is wonderful to hear that our hotel and our staff were able to make such a positive lasting impression. Sincerely, Management of the Inns of Monterey

"Great, convenient stay"

5
08/02/2016

This hotel was a great place to stay. I called before we arrived to see if we could park before check-in and were told that was fine, we would just need to let a staff member know and get a card to put in the car. When we arrived, they were able to get us a room almost immediately, so we could put our things away and freshen up. It's a pretty short, nice walk to cannery row and the aquarium. When we finished up with the touristy stuff, we walked back to the hotel for the wine and cheese hour. It was pretty simple, but the wine was great and there was plenty of cheese, crackers, and apples for everyone. It was nice to sit and relax. And the man pouring the wine was very generous. Our room was huge, with a fireplace and a giant bathroom. The bed was very comfortable, we had no trouble sleeping. They were doing construction on some of the building, but they were able to make things very accommodating despite that. Breakfast included a small but decent selection, ensuring we would have enough energy for the drive home. If you feel so inclined, check out the tiki bar a few blocks away, we had a blast there after dinner.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Stephaniegeeze, Thank you for sharing your experience and visiting the Victorian Inn. We are so thrilled that our staff were able to check you in early to get a head start on exploring all the sights around Monterey. The Monterey Bay Aquarium is certainly a must see when in town! We all hope to welcome you back soon for another memorable Monterey adventure. Sincerely, Management of the Inns of Monterey

"Plus Plus Plus!"

5
07/02/2016

We were very happy with our stay at Best Western Plus Victorian Inn. The only downside was that we were there during the remodel of the actual Victorian building. We were not disturbed by the construction at all. Just would have loved to see the inside of the actual Victorian building. Going back as soon as possible!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Aleta C, Thank you so much for the 5 star Plus Plus review! We truly hope you'll join us again soon and are so pleased to share that renovations will be completed this week! We can't wait to share the exciting changes with you. When planning your next visit please don't hesitate to contact our reservations team directly, as we would all enjoy the opportunity to have you stay in the main Victorian house and share its history with you. Sincerely, Management of the Inns of Monterey

"My first choice in Monterey"

5
03/02/2016

This hotel is my favorite place in Monterey for its location, nightly wine & cheese, and friendly staff. While it lacks a hot tub, the fireplaces in the rooms add a very nice touch. It is a few blocks from Cannery Row and the Monterey Bay Aquarium, as well as a great run/walk/bike path along the ocean. Whether for a romantic get away or a business trip, this is a great choice.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Randy M, Thank you for continually choosing the Victorian Inn and for sharing your experience. We were thrilled to read that you have found a home away from home with our amenities, cozy fireplaces, and close proximity to Cannery Row and the Monterey Bay Aquarium. We hope we'll have the opportunity to welcome you back soon! Sincerely, Management of the Inns of Monterey

"Good location, does what it says on the tin"

4
31/01/2016

Great central location, with convenient parking. All you'd expect from a big chain, clean, comfortable and functional breakfast. They are going through a small refurbishment, but handled it well and we didn't experience any issues. Definitely recommended.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi nellpapa, Thank you for the review and for sharing your experience. We were thrilled to find out that our hotel met all your expectations and hope you'll join us again soon to experience the exciting changes firsthand. Sincerely, Management of the Inns of Monterey

"Wonderful hotel in Monterey"

5
30/01/2016

I am writing this from my room at the Inn righ now. The fireplace is going and I am in a big comfy chair looking out at the bay. Been coming to this hotel for 29 years. It is lovely with incredible service. The rooms are large for 2 people. Very clean. Often with a view of the bay and a fireplace. Can be very romantic. They have a very good breakfast and an afternoon wine and cheese offering to complete the day. We are caught between being treated like family and royalty. If you want a place you'll want to come back to this is it.

"Great Location"

5
29/01/2016

The room was clean and very comfortable, loved the fireplace. Breakfast the next morning was very good with plenty of choices. The hotel offered wine and cheese in the afternoon, but I only stayed one night and didn't take advantage. We walked to the main pier in Monterey just a few blocks away.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Pam, We are so appreciative of your 5 star review and want to thank you for sharing your experience. We hope you'll have the opportunity to stay with us for an extended stay in the near future and get to experience our hosted afternoon wine and cheese reception. It is a fantastic way to meet other guests from around the world and experience local varietals before heading out to dinner. Sincerely, Management of the Inns of Monterey

"Decent hotel at a reasonable price"

3
28/01/2016

I stayed here for one night in late December with my husband and two daughters (18 & 22). We had adjoining rooms. Upon arrival, you self-park (only $15) under the hotel building, find the luggage cart, unload your bags and find the elevator to your room. The lobby and breakfast areas are totally under construction, so the ambiance, aside from the our rooms, was quite dreary. The hallways look old. The rooms were a nice size; simple and clean. They had a fireplace, but we didn't use it. They have taken over two hotel rooms to use as a breakfast area and another two hotel rooms to use for check-in. The breakfast was quite bland. We ate it at the large table in one of our rooms. If you are looking for service, then this isn't the right hotel for you. If you only need a nice room in a decent location, then this is a bargain. It's just a few blocks from the aquarium area and restaurants.

"Comfortable as a second home"

5
27/01/2016

We have been staying at the Victorian Inn in Monterey, CA, for over 35 years. Our stays always enjoyable and comfortable; it is truly like having a second home at the beach. It is centrally located to many of the attractions of Monterey and Pacific Grove, which are out favorite get-aways.

"Good clean hotel, excellent location"

4
26/01/2016

Recently travelled down PCH this was the only hotel we stayed at, (all the rest were B&B) The hotel was smart, clean and the staff very accommodating. A very good team. Distance to the aquarium, harbour etc measured in yards and a very easy walk. Lovely touch with a pleasant chilled bottle of wine in the room on arrival. There is wine and hors d'oeurves late in the afternoon which is excellent for meeting people from all over the world. A good family and friendly hotel.

"Excellent customer service"

5
26/01/2016

I want to thank everyone who helped with returning a flashlight to me -- a Christmas gift given to my husband that I left it in our room when we checked out. It started with housekeeping finding it in the room and turning it in. I want to thank the person who found it for their honestly. It's a pretty cool flashlight and it would have been so easy to just keep it but they didn't. Thank you soooo much! Once turned in, I spoke with Brandon. Between the two of us -- and Charlene and another employee -- the flashlight was eventually returned to me (Keep in mind, I never told my husband I left it. It just arrived in the mail one day! Ha!). We love your hotel -- clean, great location, super nice AND honest employees!!!!!!! We've been visiting Monterey/Carmel during MLK weekend for the last twenty-plus years. For the last however many, we've been staying with you. We love the Victorian Inn!!!!! Thank you again for everything. We'll be back next year!!!! Look forward to seeing ... Kelly

"Great hotel, BUT lobby and breakfeast area are under construction will be 4 once complete"

3
25/01/2016

The good- Very friendly staff, fireplaces in room, great location (easy walk to Cannery row), balcony seating area outside rooms, rate (excellent value for area), décor and comfortable accommodations. The bad- 1) Construction has forced eating area into two small rooms with seating for 8-12 at the most. The hotel allows you to take food back to your room, but it is very crowded getting your food leading to uncomfortable interactions with other travelers. Tip- the hotel is reasonably priced just skip the breakfast (average at best with usual powdered eggs, sausage, cereal, coffee, juice, etc.) and go out to breakfast. 2) The shower faucet is difficult to operate and you have to push it to point of breaking to switch from hand held. 3) I made the reservation on line and asked for a receipt to be mailed to me. When I checked out I again provided my email address and did not receive a receipt. 4) Parking is $15 a night 5) only offers double beds for multiple bed request instead of two queens. Tip: Request 2nd or 3rd floor and you may have a view of the Bay.

"Always a pleasant stay!"

5
18/01/2016

I have stayed at this hotel dozens of times for business and pleasure and have always had an excellent experience. Staff are courteous and helpful, rooms are spacious, charming and clean, and the location is perfect- a short walk to loads of restaurants, Cannery Row and the Aquarium!

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Betsy, Thank you for the fantastic 5 star review and for continually choosing to stay at the Victorian Inn. We are so happy to hear that you have had the opportunity to join us for both business and pleasure and look forward to welcoming you back soon! Sincerely, Management of the Inns of Monterey

"Nice place to stay if you are visiting the aquarium"

4
18/01/2016

The lobby was undergoing renovations in January of 2016,but the hotel did a nice job of creating temporary reception and breakfast rooms. This is a very convenient place to stay for visiting Cannery Row and the Aquarium. The rooms are a little dated, but they were certainly clean. And our room had a fireplace. What a treat for a chilly night in January. We enjoyed it for a few hours before bed and it was a fabulous addition to the room. Breakfast was enjoyable. No complaints. The room had a sliding door, opening out to an atrium. But the weather was chilly and wet, so we did not use it at all.

"Roomy, Warm, Romantic Room, Jacuzzi Tub for 2"

5
16/01/2016

I love this hotel...we always request Room #301 for our Anniversary every year...it is in the front corner of the hotel. It is has a beautiful corner window view, has a fireplace, breakfast table, comfy chairs, comfortable bed and a large jacuzzi tub for 2...and is a very large room. Will stay here everytime we come to this area. They always have a bottle of wine and chocolate truffles waiting for us. There are only 4 rooms on the 3rd floor that have the jucuzzi tubs, so make sure you request one.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello B D, Happy Anniversary! We are so honored that you would continually choose to stay at the Victorian Inn to celebrate such a special life moment and want to thank you for sharing your 5 star experience. We all look forward to welcoming you back in the years to come! Sincerely, Management of the Inns of Monterey

"Nice Hotel"

4
15/01/2016

We enjoyed our stay at the Best Western. The wine and cheese happy hour was a very nice treat the day we checked into the hotel. Our room was very clean and had a balcony and a fire place. We very much enjoyed having a fire as the first evening was cool. The room decor was a little dated, but everything was in good shape and as I mentioned very clean. Breakfast was very busy, but not a problem. There was not a whole lot of seating for eating breakfast, but people came and went allowing new people a spot to site. There was a good selection of foods including hot items. We would definitely stay at the Victorian Inn again when in Monterey.

"Good Stay . Disappointed in the knowledge of the staff"

3
14/01/2016

This was our second stay at the Inn. It is a great location near Cannery Row and walking distance to the Aquarium. They bought a bottle of wine and apple juice to the room at check in. The afternoon wine and morning breakfast are better than most Best Western. Our complaint was I had called ahead to the property to check about a ADA equipped room with a raised toilet. It was a first trip with our 86 mother/grandmother where she needed extra equipment. I was assured on 2 calls that all toilets were raised. Turns out that was not true. It was embarrassing and uncomfortable for all. No solution was offered. So a great stay became a bit of a hassle. Wish we had stayed somewhere else

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Stacey, We are so appreciative of your review and would like to offer our sincerest apologies for the inconvenience and discomfort that your family experienced while our guests. Your comments have certainly been reviewed with our team, as we realize the importance of meeting and assessing each of our guests needs more appropriately. We truly hope that we might have the opportunity to welcome you back in near future to display just how committed we are to providing each of our guests with an absolutely delightful stay and are so very sorry that your recent stay was hindered. Sincerely, Management of the Inns of Monterey

"Great location good staff"

5
14/01/2016

Showed up at 11AM hoping to park and walk cannery row. Unbelievable, Our room was already available. Clean , comfortable , no complaints. Very convenient basement parking. Good, good offseason choice. Two blocks off of cannery row . Wish we could spend a week here.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Daskippah, Thank you for the 5 star review and for choosing to stay at the Victorian Inn. We are so pleased that you found our location to be the perfect proximity to nearby cannery row and hope that you'll join us for an extended stay in the near future. Sincerely, Management of the Inns of Monterey

"Amazing Stay"

5
13/01/2016

I was planning a weekend in Monterey with my dad who was visiting from NYC. It was his first time there, so it was a special occasion as he is getting up there in age. I also had my new puppy with us. The hotel is perfectly located 2 blocks from Cannery row with a slew of local restaurants located a block away in the opposite direction. First impression was a little off putting, because the lobby was being renovated at the time. However, our room was great with balcony and was fairly modern. Again, I had a puppy and they supplied a doggie bowl with complimentary food. The grounds and courtyard was well maintained and there was a security guard that walked the grounds continuously which is important when you have balconies. They have a great breakfast bar with french toast, eggs, assortment of cereal, muffins, and fruit. The only complaint I would have would be a non read meat option. As a resident of San Francisco, I will be back here frequently.

"A Lovely Stay @ Victorian Inn"

5
08/01/2016

The Victorian Inn well and truly exceeded our expectations in every way! Hits: - wonderful staff - good location (less than 10min walk to cannery row) - clean, big and lovely rooms (and with a fireplace) - breakfast included Misses: - rather small breakfast area and makeshift lobby (a temporary arrangement while renovations were taking place) In summary, the quality of the rooms and the helpful and friendly staff made us feel at home and very comfortable indeed. Two thumbs up!

"So good for a non car trip with my granddaughter."

4
07/01/2016

Our room was great on the top floor with a little ocean view. I have one warning for people like me with mobility issues. The room had one of those fancy tubs with jets but it was impossible for me to get in it. I couldn't raise my leg that high and since the shower was also in there I had to do without good thing it was a quick trip. ;-)

"Great place to stay"

5
04/01/2016

This was such a wonderful place to stay. Close to the Aquarium and restaurants. We stayed on the top floor and had a good view of the water with a spacious room. There were many things we loved about this place - the fireplace, handwritten note welcoming us, wine and cheese reception, breakfast. The hotel staff was very accommodating. When we found that we would need a rollaway bed for our teenager, the staff quickly brought up a bed. We will stay here again if in Monterey.

"Superb Monterey Hotel"

5
04/01/2016

While the hotel is undergoing renovations, we still had a great stay. The rooms we had booked were actually converted into lobby and dining rooms temporarily so we got adjoining interconnected rooms which turned out better. If you go to Monterey in peak time (which we didn't) parking is apparently terrible but in off peak you can easily park for free outside of the hotel (which is $15). They kindly booked the Aquarium tickets for us (set aside a few hours as it is a big aquarium). They recommended Gianni's Pizza for dinner - it is fairly ordinary so check out other options.

"Another great stay at the BW Victorian Inn"

5
04/01/2016

We have stayed at this hotel for our trips to Monterey Bay for many years. The staff are wonderful and the location to the aquarium cannot be beat. There is a complimentary wine and cheese (430-530 PM) and a complimentary breakfast (7-10 AM). We will be back!

"A Great Place to Stay"

5
03/01/2016

We have been staying here every Christmas for the last 15 years. We've watched it get a bit more expensive, but they haven't reduced the amenities that keep bringing us back every year. Some rooms are pet friendly, some have gas fireplaces, some on the top floor have nice views over the top of Cannery Row to Monterey Bay. All are very comfortable. Private parking is available in their basement garage (for additional charge). They treat their guests very well here, from the daily included breakfast to the afternoon wine and cheese hour (also included). Walking distance to the shops and attractions of Cannery Row and beyond. Easy access to the coastal trail (excellent for a nice shoreline walk to Pacific Grove), Fisherman's Wharf, and old town Monterey (including the Presidio, museums, outdoor ice rink in winter, and more great restaurants). Although there are lots of other choices, we never hesitate to return here year after year.

"Seaside Break"

4
01/01/2016

Best Western Plus Victorian Inn is a very easy, one/two block walk down to Cannery Road - a mix of shops and eating options. The Inn's lobby and dining room were being renovated at the time - but this cause little to no disruption. The rooms are a generous size with an easy to use fire-place. The rooms were well appointed, clean and quite. We stayed on the road side and did not find this too intrusive. The Inn offered complimentary wine and cheese each afternoon - which was a nice treat. The breakfast was very simply - but adequate. We went for a great walk along the coast line to see the Ottas and harbor seals. This place is great for a peaceful break.

"Very nice, roomy and great location"

5
01/01/2016

Love the long window seat benches. The three of us could spread out our stuff, and not step over piles. The breakfast was nicer than expected. It changed everyday and the ladies working it did a great job. Weird location but the whole place is kinda odd during their major re-do. I'd like to see it 'done'. The location was great for walking. Great shops and restaurants within blocks.

"Love the in room fireplaces!"

4
01/01/2016

My husband and I stayed here one night in December 2015. It is under construction, so the Victorian charm wasn't really part of the visit. However, we found the staff to be very warm and helpful - even helping us figure out where we could find free street parking (rather than pay the $15 of the hotel for parking). The breakfast was really nice. We used our in room fireplace which was a charm we had never experienced in a hotel before.

"Good Place"

5
30/12/2015

Excellant place to stay. Can walk to the Aquarium and downtown (convention center). Good location and friendly, helpful staff. we have stayed here for the last 15 years on vacation and business trips and it is our place of choice.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Cynthia, Thank you so much for continually choosing to stay at the Victorian Inn during your Monterey travels. We hope you'll join us again soon and look forward to sharing some exciting changes with you, such as our upcoming fully renovated lobby and breakfast parlor, which will be completed mid-January. Sincerely, Management of the Inns of Monterey

"Location was great"

5
27/12/2015

Great location to stay out of your car. All nearby, dinning, shops,ocean, and the Aquarium. Hotel very nice, great staff. Breakfast o/k, free wine and cheese around 5 pm, fun to meet other guest in a relax situation.

"A Relaxing Stay in Monterey"

5
23/12/2015

We chose this pet friendly hotel since it was a short 10 minute walk to the Monterey Bay Aquarium. The large room featured a double bed, a fire place and a large TV. We enjoyed the wine and cheese served every afternoon. It was a short walk to many restaurants in the area. The only inconvenience was that the lobby and breakfast room were being renovated so that some rooms had been temporarily converted into the lobby and breakfast room.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Bill, Thank you for your 5 star review! The Aquarium is certainly a must see when visiting. We hope you got a peak at the newborn otter that we just welcomed to Monterey this past week. We can't get enough! We hope you'll join us again soon and look forward to having you experience the newly renovated lobby and breakfast parlor firsthand upon your return. Sincerely, Management of the Inns of Monterey

"Great place to stay"

5
21/12/2015

Beautiful room, romantic and very clean. They even welcomed us with a bottle of wine in or room on ice welcoming us back from twenty years ago! The main lobby was under construction (during winter season so can't complain too much). But they made up for it by providing excellent service.

"Great Perch Above the Bay"

5
19/12/2015

A great place to relax and enjoy the bay. Conveniently located just a half block to Cannery Row and great restaurants. Also ideally located to the Pacific Grove Trail for biking and walking. The staff here is really accommodating and friendly. Good breakfast offerings that are really tasty, as well as the wine and cheese happy hour. Fun to get to know other hotel guests during this time!

"Love this hotel"

4
18/12/2015

Not a Victorian home modified as I originally thought but the location is fabulous! Each room has a fireplace for me that outweighs a pool any day! Wine and cheese reception was very nice! Helpful and friendly staff. Very dog friendly ask for pup package and a portion goes to local shelter. Staff will let you know good places to walk dogs and where to dine with dogs! I will stay here again and again just wish I could get a suite with my dogs.

"Little Piece of Heaven"

5
16/12/2015

I stayed here for my last scuba dive for certification. Great hotel, great price, and friendly staff! Plus, breakfast was tasty. Great to have a fireplace in my room too! Everything, was clean and the room was perfect and quiet. I will return at somepoint.

"Great Place To Stay"

5
15/12/2015

The Victorian Inn offered by Best Western is in a great location for a trip to Monterrey. Walking distance to everything Cannery Row has to offer. The breakfast and wine and cheese hour are a wonderful treat. The beds are really comfortable, and the fireplace and balcony are great. I have stayed here about a half a dozen times. It's the only place I would go to for a trip to Monterrey. Great value for the money.

"not for light sleepers and vampires"

3
14/12/2015

We could hear the people walking above us and people passing in the hallway, but not the people next to us or the rain outside. Too many mirrors for my taste. the driveway into the basement garage scrapped the bottom of our car. Breakfast was more than a continental breakfast. There was a fridge in the room, but no microwave.

"Wonderful Place to Stay!"

5
10/12/2015

This is a great place to stay in Monterey. Just a block or two from Fisherman's Wharf, which is handy! The rooms were very spacious and had good views. We faced the street, and you could hear traffic, but it didn't bother us. My brother next door felt that it was loud. We were on the second floor, which I would suggest. Great wifi service, and clean rooms. Very nice! They have a limited breakfast in the morning......nothing fancy, but great coffee and unlimited tasty orange juice! Also, a hot egg dish, fruit, I think there might have been a meat dish (sausage), breads, cereal, etc. We only stayed 2 nights and didn't eat breakfast there, but did grab a few things for the road. I would highly recommend this hotel!

"Great place. well priced."

4
09/12/2015

Very decent place for a great price, walking distance to aquarium and walking path, lovely staff. Dog friendly. Large underground parking. Only complaints were the "elephants" who stayed above us and the difficulty arranging the reservations. Poor communication between call center and hotel. Some of may have been due to internet problems but not all of it.

"Ticked all our boxes"

5
08/12/2015

We thoroughly enjoyed our experience here. The staff were welcoming and helpful on arrival. The room was attractive, spacious, beautifully furnished. The instant heat gas fireplace enhanced the atmosphere. Perfectly clean. The second handbasin outside the bathroom is very practical. The room was a comfortable temperature but we could easily change it if we wished. The king bed was very comfortable. The complimentary welcome wine and cheese from 4.30-5.30 was an excellent touch and allows a chance to settle in and, if desired, mingle with other guests. The hotel is perfectly situated for many attractions. Canary Row is so close as is the boardwalk for the stroll around the Marina. The aquarium is close. Our room was back from the street and we heard no road noise. It was very quiet all night. The complimentary breakfast offers the usual fare. I liked the availability of fresh fruit as well as the omelettes. My only negative is that the free wifi keeps dropping out and takes a while to reconnect. Overall we felt the hotel was an excellent choice and made for an enjoyable stay.

"Fireplaces in every room!"

4
06/12/2015

Reasonable rates within walking distance to all Cannary Row has to offer. Clean, comfortable rooms, free continental breakfast and wine/cheese reception in the afternoon. Good free wifi. Units in the rear are quiet and some have a peak of the ocean. No minibars or room service, but considering all, a great place to stay.

"Cold and noisy..."

2
03/12/2015

The most important a hotel provides is sleep quality. For this, I would only give the hotel 1 star. Our room for the 1st night was noisy and cold. The room was directly facing Foam street (in fact all rooms are facing Foam Street, but you have 1st row, and 2nd row), so it was super noisy with street noise. Cars and trucks drove by fast, whole day and whole night. I could tell the windows are not sealed well when I checked. Because of this, the room was cold. We turned thermostat control to 72F, but it never reached 68F. Considering the thermostat is right above the heat vent, the room was a lot cooler than 68F. When I walked to the window, I could literally feel the cold air and cold carpet. Cold air also came from the fireplace and there is no way to shut the fireplace air vent (per the maintenance staff). The bathroom vent was always on, noisy, sucking out hot air and pumping in cold air, and we couldn't turn it off from our room. After we called the front desk, maintenance staff turned off our bathroom vent (along with 5 other), from outside, using the control board breaker. The 2nd night we switched to a room at 2nd row and it turned out to be fine. On the bright side, the good things about this place are: close to Canary row, nice breakfast, nice wine and cheese at afternoon, and friendly staff. So I am giving it a two star...

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello baird329, While we were so pleased that you enjoyed our close proximity to Cannery Row and additional hotel amenities, we were disappointed that we failed to provide you with a entirely comforting Monterey visit. We take our guests experience very seriously and are so very sorry that the colder temperatures detracted from your stay. We want to thank you for notifying our front desk and were so pleased that they were able to place you in more comforting accommodations for the remainder of your visit . Should your travels bring you back to Monterey we would very much enjoy the opportunity to have you experience our deluxe accommodations, offering views of our garden courtyard. Sincerely, Management of the Inns of Monterey

"good hotel"

4
02/12/2015

Good hotel. They are in a good location and they allow dogs. They service half way decent breakfast. The also have. Happy hour but I never gone it. It is in a good location in Monterey. It is within walking distant to the Canary and lot of restaurants.

"Dog friendly and green"

4
01/12/2015

My wife and I recently spent the night at this location and thoroughly enjoyed our stay. The staff was top notch and we were greeted with a friendly smile and a welcome. We were traveling with our pet and upon arriving at our room we found that the staff had addressed a hand written welcome letter to us and our pet. They had also left us a dog bowl full of food and water and a bottle of Merlot and a box of chocolates for our pleasure.The pet friendly rooms are located on the ground floor on the street side, so road noise can be heard but was not troublesome. They also had plenty of rooms that were not streetside and I am sure these are even quieter. The hotel provided ample underground parking ( $15.00) but it was nice to not have your car covered in sea spray and mist in the morning. A complimentary wine and buffet was provided in the breakfast room at 4:30 each day and was well appreciated. The location was quite convenient to Cannery Row and the Aquarium and all local restaurants. In fact, we did not even use the car during our stay.Reasonably priced and great service from the staff. The only hotel chain that I have stayed in during our four year drought that actually brought attention to water conservation in the room, Bravo! Complimentary breakfast was quite adequate.Our room was nicely appointed with a gas log fireplace and a small deck with table and chairs. I would definitely stay at this location again.

"Great value and location"

4
28/11/2015

Great location only a few blocks from Cannery Row. Good breakfast and rooms were nice and big and fireplace worked well. Would recommend this hotel. Only stayed one night but would be great for a few days. Parking garage was nice and easy access to elevators. You do have to pay for parking in garage. Balcony is shared but still nice for a breath of fresh air. View isn't great but like mentioned just a few blocks from Cannery Row.

"Loved it!"

5
27/11/2015

Our room on the 3rd floor looked just like the picture on trip advisor. The hotel is filled with vintage charm. The staff was great, helpful. We had a room with the fireplace and balcony. We slept like babies on the pillowtop mattress. The breakfast was the only average point about the stay. But we figured that was just a courtesy anyway. The room and hospitality make up for it. Definitely will stay again!

"Great hotel, great location"

5
27/11/2015

My boyfriend and I stayed here for 2 nights on a 2 week stay in California and Arizona. Absolutely loved this hotel, the location was superb as it was just a couple of minutes stroll from Cannery Row, and a 20-ish minute walk to Fisherman's Wharf and downtown Monterey. The room was great, nice and modern with wooden floor boards and a great fire place which was a novelty to us! The staff were brilliant, couldn't do enough for us when we checked in.

"Nice Place to Stay, Just 2 Blocks off Cannery Row"

4
26/11/2015

Nice hotel with large comfortable rooms (mine had a fireplace and small balcony), but a bit dated. The room was bright and airy with a vaulted ceiling. The bathroom was large with a tub/shower combination, clean, but again dated. The shower head is mounted very low (about to my chin), but luckily it did have a hand held shower wand. The bedding was very comfortable. The hotel services a continental breakfast plus eggs, a breakfast meat and usually a warm bread item (pancakes, waffles, french toast, etc.) every morning and also have a 'happy hour' with wine and cheese every evening. All of the staff was very accommodating and nice.

"Great location; nice people"

4
25/11/2015

Upside: The rooms are a nice size, with a sitting area and a fireplace (in each room, I think). A nice large-sized flatscreen TV. A little balcony, enough room to sit for two actually; however, some rooms have balconies facing an interior courtyard and others have balconies overlooking Foam Street -which can be surprisingly noisy with traffic but on the second floor have a peep of a bay view through the buildings on the west side of Foam St. There are two sinks but they are separated, leaving very little counter space. The bathroom is somewhat dated but very clean and in good working order including a pull-out make-up/shaving mirror (so I'm reasonably happy with it). The TV has a pretty good selection of channels (sometimes these places are very small in TV size or selection, trying to encourage you to get out of the room). The breakfast is pretty good - egg omelets pre-cooked, sausage, french toast, cereal, muffins, juices, coffee of course (standard Best Western coffee). Get a top floor room (3rd floor at the back/east of the property, 2nd floor at the front/west side) so you definitely won't hear people above you. On the other hand, the tradeoff is that it is hard to avoid at least a few stairs (the property is on several split levels) but there is one elevator bank. Location is GREAT: it is one block off of Lighthouse Street with all of its restaurants, and two+ blocks off of the beach road that runs right along Cannery Row. The aquarium is about a 6 block walk; great in nice weather, seems longer if walking in the rain! Downside: the walls are kind of thin; although there is a frig in the room there is no microwave; the bedding is polyester in case you are more comfortable with cotton; and the cleaning products used are pretty industrial chemicals if you are sensitive. However, you can call ahead and ask that these not be used and they complied with us. The breakfast area is indeed small for the size of the property as others have noted - although there is charm in it being a Victorian parlor, and trays are indeed available to take food to the room.

"Very nice stay"

5
24/11/2015

Very good value. Had a king sized bed upstairs which had a vaulted ceiling and was very spacious. Loved the fireplace and the bathroom was very nice. Breakfast was more than adequate. There is a $15 per day parking fee but no attendant. We would definitely stay here again.

"Great location in Monterey"

5
21/11/2015

We stayed as a family group and the staff couldn't have been more helpful at check-in and throughout our stay. It's in a good location for walking to Cannery Row and there are several restaurants within easy walking distance. We enjoyed our stay so much that we booked to stay on our return drive up the coast and once again the reception staff helped us out and even gave us the same rooms for our return trip. Breakfast was tasty with a good selection to appeal to everyone in our party. The evening wine tasting was fun with good California wines and a selection of munchies.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hi Gareth, Thank you for the review and for choosing to stay at the Victorian Inn throughout your coastal travels with your family. We are so thrilled that our location, amenities, and staff left such a positive impression that you have already booked your next visit. We can't wait to welcome everyone back and hope that we might be able to share some last minute must see places during your return trip to Monterey. Sincerely, Management of the Inns of Monterey

"Stay at The Victorian"

4
20/11/2015

It was a very nice weekend getaway. The room was cozy and the breakfast was good. The room was a little pricey but we splurged for our birthdays. My boyfriend and I celebrate birthdays one day apart and like to do trips for our birthdays and we really enjoyed Monterrey and the Victorian Hotel was very nice.

"Love this hotel"

5
18/11/2015

WE love the location of this wonderful hotel. It is just a short walk to cannery row. The beds are very comfortable. The staff is wonderful. They have a light breakfast that is good. We would highly recommend this hotel.

"Large Room, But No View."

4
18/11/2015

This hotel is located 3 blocks up from Cannery Row which makes it a great location in Monterey. It did advertise view rooms which if you stood on tiptoe you could get a peek of the bay in the far distance. No matter, it was a nice large room with a fireplace and window bench seat. It was a bit noisy on the street side. Very clean with a friendly staff. Breakfast was typical Best Western, but good. Walk down the hill is nice and close to the Walking Path along the bay in Pacific Grove. Average price as well.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Thank you for your review and for choosing to stay at the Victorian Inn. While we were delighted that you enjoyed our spacious rooms and in-room fireplaces, we would like to apologize for any miscommunication regarding our offered guest room views. Should your travels bring you back our way, we would very much enjoy the opportunity to place you in one of our Deluxe rooms, which offers views of our courtyard garden. Sincerely, Management of the Inns of Monterey

"Great get away."

4
16/11/2015

We always choose Victorian Inn when we stay in Monterey. Only a couple of blocks to get to Cannery Row. The hotel rooms are just beautiful. Love the fireplace in the room. Over all, we do love this place.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Thank you so much for your review and for continually choosing to stay at the Victorian Inn. We hope you'll have the opportunity to join us next year, as we welcome several updates to our property. This winter we will be renovating the existing breakfast parlor to create additional seating, along with our reception area. Additionally, we will begin renovating our guest room bathrooms. We hope you will be pleased with the changes and are excited to share them with you firsthand. Sincerely, Management of the Inns of Monterey

"Great Time At The Best Western Plus Victorian Inn!"

5
16/11/2015

A very beautiful place to stay!!! Great staff and perfect location!!! It was our first stay there, but definitely will not be our last!!! Make sure you rent a bike and ride throughout the area.....The views are breathtaking!!!

"Not bad."

3
13/11/2015

If you are tall or like to start your day early this may not be the place for you. The showers are small and the breakfast doesn't start until 7 am. On a more positive note it is very central to everything. The aquarium and all shopping, restaurants and sights were all close by and in walking distance.

Inns_of_Monterey, Manager at BEST WESTERN PLUS Victorian Inn, responded to this review
Hello Attila, Thank you for your review and for visiting the Victorian Inn. We are so pleased you enjoyed our close proximity to Cannery Row restaurants and shops and are excited to share that we will be renovating our guest room bathrooms this winter. We are sincerely sorry that our current layout was not more accommodating and hope that you will be pleased with the upcoming changes. Thank you again Attila, we hope to welcome you back soon! Sincerely, Management of the Inns of Monterey

"7;39am 1112-2015"

5
12/11/2015

We love this hotel. We take the dog. We've been 4 or 5 times in the past few years. The location is two blocks from Cannery Row, so lots of choices for eating, walking, taking in the ocean views and also the Monterey Bay Aquarium.

"Third Stay Just as Wonderful as the First Two"

5
10/11/2015

This was our third stay at the wonderful Best Western Victorian Inn and we enjoyed it just as much if not more than our previous stays. When we booked the hotel, we requested the same room we stayed in on our previous visits. When we arrived, we were informed that would not be possible but they offered us two different selections and had someone show us both rooms before deciding. We selected a room on the second floor facing the street as we like the balcony and on previous visits we could hear the sea lions down on the bay. The sea lions did not cooperate this time around but we still enjoyed the room. As returning guests we were treated to some chocolates and a bottle of wine in our room. The room itself is a good size with vaulted ceiling and a ceiling fan. The room also includes a gas fire place, a large flat screen television over the fire place, a safe in the room, a coffee pot, a small refrigerator, an iron and ironing board and an alarm clock to which one can hook an ipod. The king size bed was very comfortable as were the pillows. There are also two very comfortable arm chairs with a table between them. The finest part of the hotel is it's wonderful staff. Not only did they allow us to select the room but when we purchased Monterey Bay Aquarium tickets through them that were good for two days (at the same price of a single day at the aquarium) and we misplaced one of the tickets on the second day, the desk clerk wrote the ticket numbers on her card and told us to have the aquarium call if there was any problem getting in on the 2nd day. There was no problem and the aquarium personnel told us the clerk was very smart to write the numbers down so she could easily look them up. The staff of the BW Victorian Inn goes above and beyond for their visitors. Parking is extra in there parking garage located beneath the hotel but breakfast is included. My only, tiny, disappointment is that although they serve plain omelets, French toast and sausages (along with cold cereal, toast, English muffins, yogurt, coffee, milk and juice), the hot entrees do not change. I seem to remember that in the past they varied the entrees daily, sometimes serving cheese omelets or pancakes but then again perhaps my memory is wrong. The breakfast room is still rather small but on this trip that was not a problem as we always found a table. The hotel location is perfect, just a couple blocks from Cannery Row but that is advantageous as it is in a quite neighborhood, away from the sounds of Cannery Row. It is also just a short walk to one of our favorite restaurants, Sea Harvest (located on the same street, Foam). It is also just a short walk to a CVS in case one forgets something or would like to buy some bottled water. Whatever one's reason for visiting Monterey and there are many, you can't go wrong booking this fine hotel. Like I said, it was our third stay and we wouldn't stay anywhere else.

"Monterey Half Marathon"

5
10/11/2015

Have stay at this hotel the last four years during the Big Sur Half Marathon. Excellent location, close to start and finish of race as well as 1 block from Cannery Row and Aquarium. There is a wine and cheese reception every afternoon and a nice breakfast in the morning. All of the staff is very professional and helpful.

"Check it Out"

4
04/11/2015

We have stayed at many different hotels, motels, lodges and Inns in Monterey over the past 30+ years, including bay front hotels on Cannery Row. The Best Western Plus Victorian Inn is one of our favorites, and our new go-to place in Monterey. Good value with lots of amenities, and complimentary wine and cheese reception and breakfast (with many options). A short walk to Cannery Row and the aquarium, a longer (easy) walk to Fishermans Wharf, you can leave your car parked in the on-site garage for much of your visit. A nice street-front appearance and nicely landscapes interior courtyards make the grounds stand out from other lodgings, as do little things like decent bars of soap in the bathrooms that don't sliver away after a couple of uses, and in-room coffee (with ceramic mugs) that is full strength and doesn't send you searching for a Starbucks. There are other nice touches as well, like the well-lighted parking garage with easy elevator access to all floors, and in-room refrigerators and safes. On our most recent stay, as return guests, we were welcomed by a nice note, truffles, and complimentary bottle of wine in our room when we arrived. You can't beat that for customer service. We'll be back!

"Great stay"

5
02/11/2015

We enjoyed our stay from Dillon greeting us to him telling us good by the next morning. The area was great and the seafood across the street was fabulous. Our room was very spacious and comfortable. We met other couples at the free breakfast and talked for about an hour. The area and people are as friendly as I have seen in california. Great job Monterey you have some other sister hotels that could use you as a coach or example.

"Very dog friendly"

5
31/10/2015

It was a pleasure to check in at this hotel and get a warm reception with my pooch. There was another couple in line with theirs as well. It was an even nicer surprise to get a welcome package for our dog a few minutes later. They gave him a bowl of kibble, water bowl, and a bottle of water. I would certainly return for the nice service.

"Monterey Expierence"

4
30/10/2015

Our room was one king bed (which was wrong), so we were moved to 2 queen beds. There were barking dogs in rooms nearby which was bothersome. The $15 parking fee was never mentioned when we booked. Afternoon wine was nice and free breakfast was great.

"Perfect location"

4
29/10/2015

On a busy holiday weekend we didn't have much choice of vacancies. We liked many things about this Best Western. The location is perfect and walkable to Cannery Row and the Aquarium. Our room was large and very comfortable. Beds were very comfy. Wine is offered in the afternoon and breakfast is very good of its kind: cereal, toasts, whole fresh fruit, and three hot offerings. Parking is underneath and very easy in and out for daytrips. Front desk service was friendly, attentive, and helpful. Only negatives were the large number of groups staying, some of whom returned noisily drunk after we were attempting to sleep. We didn't hear them after they entered their rooms, but we had windows open to a courtyard, so didn't get to sleep as early as desired. There was also a herd of elephants staying upstairs. I don't consider either of these the hotel's fault.

"Great Inn and Great Location"

5
28/10/2015

Perfect stay. Walking distance to Cannery Row shops and restaurants. Clean, comfortable room. Delicious breakfast in a great environment. Covered garage parking. Didn't mind paying for parking as it is secure and well lit.

"Great value for money"

5
27/10/2015

We didn't expect it to be that good ! the room are very big the location is amazing. Very clean rooms and good breakfast which include in the price ! Staff was very friendly. Nothing bad to say really.

"So close to the Monterey Aquarium."

4
26/10/2015

We chose this hotel because it was so close to the Monterey Aquarium. The staff was very friendly and made our check in very smooth. The room was very nice but the bedding could be improved, the mattress on the king bed was very soft and the pillows, so thick ,that it felt like you were sitting in bed.

"Comfortable, Clean and Low-Key with Lovely Staff"

5
21/10/2015

I arrived during a Monterey Peninsula-wide blackout and while restaurants and other places had closed down, the Staff was prepared with all of the check-in information and had a lovely wine and cheese reception even without power. I've stayed here a couple of times and the room is very clean and comfortable (love the fireplace and the window seats!) - I'm looking forward to staying here again.

"Lovely, romantic atmosphere"

5
17/10/2015

I stayed here one night as part of my trip along the Coast. This is one of the best hotel I stayed during my 3 weeks trip across the State. The tour company booked the hotel so I will not discuss about the price/value. The hotel has an interesting layout, like a compound spreading a whole block. Location is very good, just a short walk from Cannery Row and the Aquarium. So it's a good choice if you want to be close to action but don't like the noisy, busy atmosphere of Cannery Row. Room is spacious with fireplace (which I didn't use) and a balcony. Both room and bathroom are squeaky clean, which is very much appreciated. I enjoyed the wine and cheese reception in the afternoon (cheese and wine are both good quality). Again, they have another surprise for you in the room for the evening. The dining area is quite small but for breakfast, they have trays for you to take back to room and enjoy breakfast in bed. I can't explain if it's the design, the nice garden or what but the hotel has this romantic atmosphere. Wished I could have stayed longer. Definetly stay again if I'm in the area.

"Quaint but aging rapidly..."

3
15/10/2015

We selected this motel because we are BW rewards members and it had a good walking proximity to the Cannery Row area. While the property is quaint and charming, it is beginning to show it's age. The rooms above the lobby are larger and likely older than the rest of the property so you might find better amenities staying in their standard rooms, but we found the decor rather befitting of an old Victorian home in Monterrey but regrettably many of the items were showing their age. Use caution with their hot water, improperly adjusted it will scald the average adult in little to no time. Use caution with the fireplaces as they have no safety valve or pilot light o ensure they stay lit, and worse when they are lit they continue to set off the carbon monoxide alarms. Oh and the flues are bolted open just in case someone thinks they may have been closed.

"What a great location!"

5
14/10/2015

As this was only an overnight stay, I wished we could have stayed there longer. We were in a regular room with a king bed and a small verandah shielded by shrubs for privacy. Lovely and clean, the breakfast delicious and check out was 1200. Your car could remain there for the full day, even after checkout, this gave us more time to walk and see the sights. The Victorian Inn is located within walking distance from all the attractions in Monterey, a bonus for travellers wanting to stretch their legs. Would recommend.

"I LOVE THIS PLACE!!!"

5
14/10/2015

Very good location about 5 blocks from Cannery Row and the Monterey Aquarium. VERY nicely appointed rooms. Laminate wood floors so no icky carpeting was a big plus+! Everything appeared new and very clean. OK free morning breakfast and a very nice FREE wine and cheese hour at 4:30 PM. I would not hesitate to recommend this hotel to anyone I know. *Only gotcha was the fee for parking (of which they had plenty). Ask about this, but overall 5 Stars from my wife & I.

"Great location"

1
11/10/2015

As this was only an overnight stay, I wished we could have stayed there longer. We were in a regular room with a king bed and a small verandah shielded by shrubs for privacy. Lovely and clean, the breakfast delicious and check out was 1200. Your car could remain there for the full day, even after checkout, this gave us more time to walk and see the sights. The Victorian Inn is located within walking distance from all the attractions in Monterey, a bonus for travellers wanting to stretch their legs. Would recommend.

"Lovely stay"

5
09/10/2015

Stayed here in the last few days. It was lovely. We ended up with a suite. Had a lounge area as well as a large bedroom with a king size bed. The bathroom was big with the best shower I've come across in a hotel and I've stayed in a lot. It was spotless. The staff were lovely and very helpful. We really felt at home. It is very well located for walking down to Cannery Row and the Aquarium, which is well worth a look. Loved our stay here.

"Nice Victorian Decor"

5
07/10/2015

Much better than expected! Beautiful place. Enjoyed having breakfast on my private balcony with a view of the water in the distant. Close enough to Cannery Row and attractions without the noise and traffic. Will definitely come back the next time I am here.

"We love this hotel"

5
06/10/2015

My husband and I stayed at this hotel 5 years ago and again last week. The property is nice, the rooms are beautiful, the breakfast is generous and the location is the best. After years of staying in Carmel, we decided 5 years ago to switch to Monterey and I am glad we did! It is so much more fun!

"Superb location, clean, quiet, great staff--perfect"

5
05/10/2015

Although dated, this hotel boasts total cleanliness & quiet, a perfect locaition (walkable to Cannery Row), amazingly helpful and courteous staff, extra god breakfast (for continental), excellent free wifi, and the bed was particularly comfortable and firm. The room was extra large, with a fireplace and a little seating area (in the one king bed version). I will stay here again for business and for pleasure.

"Spacious rooms - free car parking -good value"

3
03/10/2015

We stayed just one night in September Just a short walk from Cannery Row the hotel is on a main road and our large spacious room had a balcony that overlooked this. Not a pretty view but a high ceiling room with wooden beams. All very clean and with good facilities tea, coffee etc. The rooms were placed around the main building which was a converted Victorian house. The staff were welcoming and polite Breakfast was complimentary and buffet style and included sausage and eggs, cereals and fruit. All fine Free WIFI and car parking Though clean , comfortable and well situated we would not stay again. There was no wow or great views

"Great find. Great location"

5
29/09/2015

We stayed here two years ago with a group. Our satisfaction then lead us to reserving a room here again for three nights visiting the Aquarium, Carmel, etc. with college friends. The Inn's staff and service was superb. The late afternoon "wine and cheese" hour was a nice "extra". The free breakfast buffet was more than adequate for our needs. We didn't have a car, but the Inn has parking for guests. The location was a major reason for choosing the Inn since Cannery Row, the Aquarium, Monterey Bay and many eating choices are within walking distance..

"Wonderful Property and Excellent Location"

5
28/09/2015

The Victorian Inn in Monterey CA is a wonderful property in the heart of Cannery Row. The staff are friendly and helpful. The rooms are clean, spacious, and well appointed. The hotel is within walking distance to the Aquarium as well as the Monterey Bay pier. Excellent value. Will always stay at the Victorian Inn whenever in the Monterey area.