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Best Western Hotel Princeton Manor Inn & Suites, Monmouth Junction

4.0/5  - basé sur 265 notations.
4191 US Highway 1, 08852-9801, Monmouth Junction, United States - See map

Experience the comforts and conveniences of this charming Princeton, New Jersey hotel near Princeton University and New York City. Located in a quiet and safe neighborhood just five miles from prestigious Princeton University, the Best Western Princeton Manor Inn & Suites is the perfect place to stay while visiting this historic campus or the nearby Rutgers University. This conveniently located hotel is also close to dining, shopping malls, and other popular attractions, like kid-friendly Sesame Place® and thrilling Six Flags® Great Adventure, Mercer Lake. Plus, local companies like Dow Jones, Sysco® Guest Supply and Johnson & Johnson® make conducting business from this Princeton Best Western hotel easy and convenient. Every year the guests participating in Tri-State Lacrosse Tournament and many other sporting events, Princeton Graduation and Reunion and Church in Franklin Park Conference love to stay with us. Guests at this New Jersey hotel can make a day of visiting bustling New York City, Atlantic City or Philadelphia - all within an hour's drive. The property also offers easy access to both Newark International Airport and Philadelphia International Airport. The Best Western Princeton Manor Inn & Suites offers guests exceptional customer service and unbeatable amenities for an affordable price. Guests staying at this Princeton Best Western hotel will enjoy clean well-appointed guest rooms featuring a cable satellite 32-inch LCD HD flat screen television, microwave, refrigerator and free high-speed wireless Internet access. Guests can start their day with a complimentary hot breakfast and recharge in the Best Western Princeton Manor Inn & Suites fully equipped fitness center. The staff at the Best Western Princeton Manor Inn & Suites is ready to ensure an enjoyable nice and safe stay in Princeton, New Jersey. Make a reservation today and save! Enjoy your stay.

Best Western

Hotel Princeton Manor Inn & Suites

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Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 265 guest reviews
NOTE ISSUED
Excellent
86
Very Good
90
Average
47
Poor
23
Terrible
19
REFER TO NOTICE
Business Business
62
Couples Couples
51
Family Family
117
Friends getaway Friends getaway
10
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Return Stay"

5
14/09/2018

I stayed here two nights while dropping my son off at Princeton University. I have stayed at this property several times and continue to do so because it offers a comfortable room, pleasant staff, and a hearty breakfast, at a very reasonable price.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
kcrew, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We appreciate your loyalty and look forward to your future visits here at the Best Western Princeton Manor Inn & Suites Hotel !

"Horrible experience "

2
18/07/2018

I book two rooms there and one didn't get cleaned 3 out of 6 days. The other room had a broken sink and problems with the microwave. Not to mention the cost of the room for what you get . Never again!!!

Best Western P, Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Giant First, we apologize for failing to exceed your expectation. We appreciate you giving us a good business but we try hard not to lag behind in giving good house keeping service, Few days were off to provide room service because there was 'no disturb/service' sign posted on the door. But we still provided you fresh towels etc when you asked for it. We never got details about broken microwave and sink until you checked out of the room after 6 nights of stay. We wish you had told us about it so we could take necessary steps immediately, We also agreed about you getting a lot of points in Best Western reward as the compensation to the inconvenience that may have been caused by those incidences, just as our good gesture to make you feel happy. I spoke to both of you,Mr and Mrs Giant about clarifying these things yesterday and this morning. I hope you understand we did the best we could do for you. Thank you. Sincerely, Suren On behalf of management.

"Great place for the price"

5
06/05/2018

The place is clean, convenient, and rather inexpensive. It even has a fitness room! We asked for a quiet room, and our request was granted. Thanks a lot!!! The breakfast was basic but enough and typical for the nature of the motel.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Thank you for your kind words Frances-Misr ! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience as a good value for your money. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit here a the Best Western Princeton Manor Inn & Suites Hotel.

"Outdated"

2
26/04/2018

The hotel itself looks very old; the worst part is the shower, which change temperature from too cold to scalding over the course of your shower. The system is definitely due for an upgrade. I can't recommend the place.

Best Western P, Front Office Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Eric We appreciate your valuable feedback that will certainly help push us more towards renovation and upgrade we are currently going through. We would like to assure you that we will strive to exceed your expectation next time should you happen to be in the area again. Thank you for taking the time to respond to the survey. Respectfully, Suren On behalf of management.

"Nice for an Overnight Stay"

4
23/04/2018

The Best Western Princeton Manor Inn met our needs perfectly. We were only in town overnight to attend an evening event at the university. The hotel is located just minutes from the campus, on the southbound side of US1. Easy to get to right off the highway. Friendly staff at registration. The room was spacious and clean. While not equipped as a handicapped accessible room, it was easy to navigate with my wife in her wheelchair. Ample handicapped parking spaces, comfy beds, clean shower with good water pressure, basic breakfast buffet in the morning -- this property checked off all the required boxes for a brief but restful overnight stay.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
albrokos, Thank you so much for sharing your review and giving us an honest look at the guest experience in our Best Western Princeton Manor Inn & Suites hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Better not want breakfast"

2
03/03/2018

The staff was not friendly, and as a word...rude. The breakfast was a crowded room with no place to sit, cold eggs, and a 15 minute wait time on the waffle machine. Again the staff was a horror story, no help at all. No information about area dining, shopping, or entertainment, and again the staff offered no help. I will never stay here again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Chuck H, Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the breakfast during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. We hope you can consider us again after the experience you had in us. We promise you a better service and a professional staff.

"Priced Just Right"

4
10/01/2018

I was visiting for the Christmas Holiday and needed a reasonable priced place to stay central to the places I needed to be. I lived within a few miles of the hotel for 25 years so I was familiar with the area. If you are looking for fancy, Marriot or Hilton type stays, then this may not be for you. I needed a clean, comfortable quiet place to stay in between all my activities and this was it. After a 9+ hour drive, check-in was fast and easy. I picked up Chinese Food from my favorite place for a late dinner, settled in, turned on a movie and had a nice long sleep. It was a quick ride to the train station in New Brunswick for a day trip into NYC to see friends. It was close to shops to finish up some last minute shopping. I was also close to the D&R Towpath to get in a few miles after breakfast one morning before meeting up with family. Breakfast was nothing fancy, but served its purpose before I got on the road. The hotel is a little older and the décor is not fancy or bright but appeared clean. I had a microwave and frig which came in handy. Internet service was good.

Brandy C, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
We appreciate the time you have taken to bring to our attention your feedback with regards to our area and breakfast. Please do come see us again.

"Christmas Travel"

3
07/01/2018

Hotel was right on the highway, so that was convenient. Hotel drapes were coated in dust, caused sneezing. Manager was very nice, said he would take care of that problem so others would not have that issue. Bed was good. Breakfast a bit better than normal.

Tina M, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
We appreciate that you've taken the time to share with us regarding our bed and breakfast. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.

"Driving through"

4
24/12/2017

We needed a last minute place to stay and this was better then expected. The beds were ok. Having waffles, eggs, and sausage at breakfast was a nice touch. Overall the stay served its purpose. The kids were comfortable.

Brandy C, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
It means so much to have earned your business. We appreciate the feedback regarding our breakfast. We hope that you will return at a future date to be impressed by the improvements we have made.

"Great Place to Stay"

4
19/11/2017

I travel to Monmouth Junction, NJ several times a year to see my daughter and always stay at here. Staff is excellent, breakfast is really good and served in clean surroundings, and the beds are very comfortable. Other family members have tried other locations but they always conclude that this is the best one. I stick with the tried and true.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
N1581RHjudyc, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

"Great stay"

5
06/11/2017

Highly recommended if you're working. Great staff service, breakfast was appreciated, room was nice and spacious, easy walk to my car from room, late check in was nice, heat and AC worked great, hot shower every morning, internet worked well too.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Awc217, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Princeton Manor Inn & Suites Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We're glad you had a great time with us and we look forward to serving you again.

"Bring earplugs"

2
03/11/2017

Extremely noisy due to a major highway next to the motel. Found medicine and crumpled up toilet paper by the bed. Leaking faucet. Loud guests in neighboring room along with paper thin walls. No seals in doors makes for interesting visits by insects. The breakfast items are of poor quality and served in a cramped space next to the foyer. A true crap place not worth the money.

bwpManor, Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Mike We sincerely apologize for the inconvenience. Your feedback is very important to us. We will keep working hard for future improvement. Thank you for taking the time to respond to the survey. Sincerely, Suren On behalf of management

"clean and attractive rooms"

4
03/11/2017

The room was clean and nicely decorated. The breakfast food was a good value for the price but did run out on occasion. The breakfast dining area was not sufficient to handle to guests dining. I would recommend this hotel to others coming to the area.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
cathyo211, Thank you so much for your kind comments and review regarding your most recent stay with us. I am happy to learn that you enjoyed the value and the breakfast of our hotel! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again!

"Would recommend"

5
29/10/2017

No complaints. Equipment in the fitness center was antiquated but functional. Comfortable bed, internet, breakfast, and easy to find. Only problem was the woman in the room in the room next door would go out to smoke and she was loud. Not their fault! Would definitely stay there again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Nikki D, Thank you for letting us know how impressed you were with our services and amenities of Best Western Princeton Manor Inn & Suites Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Your five star review means a lot to us, and we thank you for taking the time to share it.

"Good for the Price"

5
20/10/2017

This Best Western worked for me. The cost was fair ($50/night), The room was comfortable, the breakfast one of the best I have ever had at a "discount" motel. Not the Hyatt, but very good at a reasonable price.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Daniel S, Thank you for taking the time to write a review of the Best Western Princeton Manor Inn & Suites Hotel. I'm very happy that you enjoyed the value, especially our deluxe continental breakfast. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

"Maintenance from hell"

1
18/10/2017

Poor maintenance overall. Urine smell in the room unacceptable, faucet leaking unacceptable, handle coming off in the shower unacceptable. Noise due to being too close to the freeway. Maintenance come's to the room not even with the right size screw for the handle with the spare he had.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
jeffreysV2433UG, Thank you for reaching out to us. We are sorry to hear that your stay was less than perfect due to the condition of your room including the amenities and you were not pleased with the service you received from our front desk staff at that time. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay

"fine for an overnight but wouldnt stay longer"

3
16/10/2017

we liked breakfast and the internet was great! But outdated towels and lumpy pillows. Our room smelled of smoke the whole time. Staff was okay but not super friendly. We are not planning another overnight at this BW, we will go to a different one.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Tammy-Donnie H, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that you smelled smoke in your room and I want to assure you that we do our best to ensure that smokers do not smoke in our non-smoking rooms; and when a situation like this occurs, we address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations.

"Good value for money"

4
01/10/2017

i stayed at this hotel for two nights as I had to attend a wedding in the city. I arrived by taxi form airport. Sudhir was at the front desk who was very helpful and welcoming. Next day I had some free time and I needed to go to shopping centre. Sunaina ben dropped me at the shopping centre out of courtsey.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
drakgupta, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Great to hear that you enjoyed the value, as well; and Our team will be waiting for your next return for another well-deserved break.

"Just to get some rest"

3
30/09/2017

Did the trick, get some rest and move on. We would suggest a room in the front of hotel. They had a group of youths party in back of hotel very loud. Room was spacious. I slept on top of covers.Clean bathroom and shower.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear gman308, We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable . We would love to have you back and we do hope to see you again soon.

"Much better the second time around "

5
29/09/2017

I had stayed here in April and I wasn't very impressed at all. I decided to give this hotel another chance and I certainly wasn't disappointed. George was an excellent front desk clerk. He was pleasant and helpful and always had a smile on his face even when he was super busy. And he also went out of his way to get me the best rate possible. That's A+ service. The rooms aren't bad and the rate is good. It's definitely worth a stop

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Joe S, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We thank you for your loyalty and look forward to serving you again in the future!

"Nice staff!"

5
19/09/2017

Pros: Very friendly staff. Rooms were clean and spacious. Everything (tv, fridge, microwave, faucets) worked and smelled clean. Fast & free WiFi. Free parking and free breakfast were good. Breakfast included sausage links, scrambled eggs, muffins, bagels, yogurt, cereal, and waffles. Cons: The bathroom faucets are tricky but I guess they are secured for conservation purposes. Not much of a view, thin walls, and the scent from outdoor smokers creeps in.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
yendip2017, Thank you for letting us know how impressed you were with our services and amenities. I am so glad that our attentive and friendly staff members were able to turn things around for you with fresh and clean surroundings . We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"Unforeseen circumstances"

4
17/09/2017

Our room was booked for a week, but we could only stay one night there due to an unfortunate fire. Everything possible was done to relocate us, even though we were unable to collect our belongings that night and had to return the next morning as soon as the fire marshal gave the okay. I wish I could remember the name of the young woman who helped us the night of the fire and the next morning, because she was so professional, sweet and even tempered despite this disaster. Given the chance, I hope to stay here again when everything is back up and running.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Z9145RVrebeccas, I am so sorry to hear about the difficulties that you experienced due to the fire, though we are thankful for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We will share your comments with our staff and we look forward to your next visit.

"Good value"

5
07/09/2017

Was there with 2 teen boys for 2 weeks. Reception was good and polite. Breakfast was very good: scrambled eggs and sausages, as well as made to order waffles, cereals, yogurt, toast, etc. All areas were clean. There was an exercise room,(a positive!) which sometimes closed early, with no explanation (this was a negative)! WiFi in the room was good too. The only negative was that they insisted on cleaning the room often, when we were sleeping in and did not need it! Lol!!!! I would recommend this hotel, and would stay there again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Val B, Your five star review is greatly appreciated! We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed the value, hospitality and compliment to our yummy breakfast. We will happily share your comments with our staff, Chef and we look forward to seeing you soon!

"Great value for reasonable price"

5
05/09/2017

Great location, close to good dining. Clean, organized, friendly. Good Breakfast. The staff is welcoming, courteous and helpful. Quick check in, quick check out. Very good quality. Highly recommend it.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
orlandor231, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality of our staff. Your five star review means a lot to us, and we thank you for taking the time to share it.

"Excellent motel, well-run, no problems"

5
04/09/2017

I stayed for five nights while assisting my daughter with moving in to college. This is a basic but very well-run hotel. Staff were helpful and completely professional and unintrusive. All amenities were functional, breakfast was standard but items were always well-stocked, with a good choice. The room was clean and we had no problems whatsoever. Hardest thing is getting in and out from US Hwy 1, which only allows access in one direction at high speed - a bit tricky til you get the hang of it.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Bruce R, Thank you for leaving your five star rating of our Best Western Princeton Manor Inn & Suites hotel. It is great to hear that we were able to meet your expectations of breakfast service, cleanliness and hospitality. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Great for the price"

4
02/09/2017

I stayed here maybe 8 times over the last year. Never had any problems. The staff is always very helpful and pleasant. The general manager always goes out of his way to make me comfortable. The grounds around the motel are always clean. It's a safe and quiet place. The rooms are always clean. Breakfast is always great. And it's free. I have no complaints. You will pay more in this area for a room that's not as nice. Overall it's a great place for price of a room.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
DB1214, Thank you so much for your kind comments and review regarding your most recent stay at the Best Western Princeton Manor Inn & Suites Hitel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again.

"Average quality hotel"

3
29/08/2017

Hotel off US 1 South bound. Hotel Sign not visible from road U S 1 South unless you know beforehand. Hotel has good parking. Good location. Hotel needs better maintenance of room amenities.Overall average for price and comfort.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear dinubhai20878, Thank you for taking the time to write this review and share your experience. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience as a good value for your money. We also appreciate your ideas for improving on our amenities, and we look forward to serving you again!

"It's no Marriott Residence Inn"

3
27/08/2017

If you are used to staying at Marriott Residence Inn and such, you may be somewhat disappointed. However, if the location and price work really well for you, you will be fine. But be ready for a more motel-like rather than hotel-like experience and set your expectations accordingly.

"Nice"

5
21/08/2017

Everything in this hotel was very good, I like the mattress and the pillows, good breakfast with variety, fair price, great place, nice employees, they are very helpful. I will be back again, because I like it

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear P6836DMtaniam, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Princeton Manor Inn & Suites Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience!

"Enjoyed my stay"

5
16/08/2017

Great hotel and facilities. Employees go out of their way to help you. Highly recommended. Location is convenient. Breakfast is also good and Room is comfortable. Overall my experience was good. Will definitely stay here again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear 576arpitaa, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Princeton Manor Inn & Suites Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Your five star review means a lot to us, and we are excited to know that you will be back with us again.

"Located on a busy one way road"

3
16/08/2017

Ok for a one night stay but as the hotel is on a busy road feels isolated as no amenities are close by so you have to drive to everything. Plus, not helped by the fact that the receptionist was very vague as to what was around.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Twickenhamagogo, Thank you for rating your recent experience at Best Western Princeton Manor Inn & Suites hotel. We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the staff and location of our hotel. Hope that this will not deter you from enjoying our accommodations and services in the future.

"Great stay"

5
13/08/2017

Clean rooms. Friendly staff. Great value. Easy access from US1 and located within minutes from everything I needed. Breakfast and Wi-Fi included! Would definitely recommend to anyone, and would stay here again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear mgrant1223, Thank you for leaving your five star rating of Best Western Princeton Manor Inn & Suites hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality of our staff. Your thorough review is greatly appreciated! We are so glad that your stay was enjoyable and we look forward to seeing you again!

"1st Experience with Best Western Hotels"

3
07/08/2017

The check in and out was quick and pleasant however that is about all the contact with any staff. Though when I went to the desk to see about more eggs for breakfast a staff member was quick to bring more to dinning area. There was no staff in dinning area to assist customers. Also house keeping did not clean my room during my stay though I was there for two nights and not in the room all day.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
669dawnms, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. However, I want to apologize for the housekeeping staff was not able to clean you room during you 2 days stay. Rest assured that our housekeeping staff is held to a very high standard and that your comments are being addressed.

"Poorly maintained and who cares attitude"

1
06/08/2017

84 degrees in room when checked in after 10 PM at night. The response was it will get cooler, which it did 2 hours later. No one checked batteries on remote. Dirty towel and cleaning material was left in bedside drawer. Ice machine was not working but clerk chose to tell me after telling me where it was, 10 feet away from his station

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear L5927LHwilliamc, Thank you for sharing your experience, and I also apologize for the inconveniences regarding the towel and cleaning material was left in the room that you stayed in and any issues that you encountered. Your comments will help us to recognize our strengths and improve upon our weaknesses and we thank you for bringing this matter to our attention and sharing your experience.

"Pleasant Experience, Friendly & Helpful Staff"

4
30/07/2017

Room was adequate for the purpose. Clean and comfortable with adequate room provisions. Friendly and helpful service. Breakfast included was light, but adequate to start the day, and included scrambled eggs, sausage, cereal, yogurt, waffles (self-serve), coffee and juices (Orange & Apple).

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Rick B, Thank you for your high rating of our hotel and for taking the time to share your experience! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again.

"Best value in the area"

5
22/07/2017

I stay in Princeton regularly on business, usually at more expensive properties nearby. The Best Western is almost as nice and a whole lot cheaper than all of the more upscale brands nearby, so I definitely wouldn't hesitate to come back. I matched my elite status with another chain to Best Western diamond, and received a suite upgrade at check in. The staff were fantastic, really professional and caring. Breakfast was very good. Sure, the rooms are a bit dated but they have everything you need: good a/c, TV, comfy bed, decent showers. I really think this is the best value hotel you will find in the Princeton area.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear BlairC100, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. Also, We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"Visit to Princeton Unviversity"

5
12/07/2017

We had to visit our niece @ Princeton University. This was the best option for staying. We got to stay on 2nd & 3rd May 2017. The premises is kept clean & maintained well. The Continental break fast was excellent. It was cozy & comfortable for family stay.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Cshastry2, We are so grateful for your business, and we do hope that you'll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thanked you so much for appreciating our efforts of providing you with a clean and comfortable stay. Thank you for your rating of the five star service and accommodations you experienced during your recent stay with us! We look forward to the next!

"Staff went above and beyond"

5
10/07/2017

We had a great stay for a weekend at this Best Western. The room was clean, beds were comfy and special requests were met with a smile and ease from the staff. Would definitely stay here again - truly was a great value.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear keithorpaulam, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

"Good quality hotel"

4
09/07/2017

Stayed there for three days as I was participating at Class Day of 2017. Close to Princeton University, quiet, well kept. Breakfast can be improved though. Good service throughout entire period. I would recommend this venue.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear WandererRO, Thank you for your kind words! We are so glad to hear from you and to learn that we were able to give you a comfortable and convenient experience. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great stay love this hotel"

5
09/07/2017

I will definitely stay here and recommend this place, good service the staff is friendly and very accommodating. You get what you pay for when you stay at this hotel. I give them a five star rating I highly recommend this hitel

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Lizeth T, We can't thank you enough for your five star rating at the Best Western Princeton Manor Inn & Suites hotel. I am excited to hear that we have been an important part of your travel convenience. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

"Good value"

5
06/07/2017

The quality and cost were a perfect match. Courteous staff, clean/comfortable room. Immaculate property having a quiet atmosphere. Would be willing to return if needed. New Jersey is not my favorite destination but the accommodations made the visit bearable.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear O1840POkevinm, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"We stayed one night to visit Princeton university, This hotel was very convenient, clean and front desk was helpful."

5
30/06/2017

We recommend this hotel. Best western hotels are pretty good . Front desk was helpful .Rooms were clean , breakfast was good. Location was very convenient.Its really worth for the money you pay. Thank you Best western

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Roshani J, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Good place to stay"

5
28/06/2017

I always stay here when I come to Princeton (once or twice a year), and usually stay four nights. Not the newest inn, but clean and comfortable, and with a great price, good bed and a decent breakfast (with good coffee). Bath facilities are decent, there is a small workout facility, and the staff is attentive and very professional. There is a Target across the street on US 1, which is mighty handy. The internet is ok, just a little slow, and the tv has no channel listing station that I can find, but these are minor complaints. As I said, I keep coming back.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear shelleycs, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We appreciate your loyalty and we are looking forward to your next visit!

"Affordable yet comfortable"

5
26/06/2017

Stayed for six days and everything was great. Room was cleaned timely every day, location was excellent, price was affordable. Quality was much better than nearby hotels who had much higher rates. Will definitely stay there again

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear antononiob, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is heartwarming to hear of how our efforts to impress you with our cleanliness, comfort and the convenient location of our hotel at a good value for your money. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

"Not up to Best Western Standards as I thought they were"

3
26/06/2017

This is a very old motel. There is no elevator, it's dated and worn. The entire area felt a little off. There is a house directly behind the hotel with people sitting out watching you. There are no restaurants anywhere close. The road in front is a divided highway so if you want to go somewhere that's on the other side you must travel past it then turn and go back. Our walls had a lot of dings, holes and patches. The phone was flashing that I had a message. I checked the message but the light didn't go off. I called the front desk. He couldn't do anything. I just unplugged the phone and put it under the night stand. I did like having the vanity separated from the bathroom. The shower head was adjustable, nice for those who are tall. The water pressure was terrible, or maybe it's the water saver shower heads. Breakfast was normal fare. This needs to be down graded from a Best Western Brand. More in line with a motel 6.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Tyme4relaxing, Thank you for taking the time to write this review and share your experience. I am sorry to hear that you did not have a completely comfortable stay at our hotel, we have now informed the management about your concerns. I do thank you for bringing this matter to our attention and I assure you that we are correcting these issues for improved convenience in future visits.

"hotel/motel"

3
12/06/2017

Hotel is like a motel, noisy and basic, not exactly what it looked like. You can hear people next door laughing, if front room you can hear every single car passing by. In the room I stayed the fridge made a horrible noise. Breakfast poor quality. Staff at check-in is nice.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear emmacJ4951UW, I want to apologize for the noises that disturbed your sleep. In the future please addressed it to our staff so they can transfer you in a quiet section of the hotel. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

"Fine for a quick lay over."

4
10/06/2017

We just needed a place to sleep, so it was fine. I felt that it was a bit pricey for the dated look and feel of the rooms. The rooms were clean and comfy. Breakfast was very crowded- not enough seats for the guests. It was adequate. I've stayed in BW lots of times and would stay again.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear susanpX7037XC, Thank you for your review, your feedback and your comments regarding your stay. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. Your comments on how we can further improve upon the guest experience are also very helpful to us. We look forward to serving you again!

"I'm shocked"

3
10/06/2017

I guess you get what you pay for! I thought for the area this was a steal but the only thing that was stolen was my expectations! See I stay at Best Western all the time for work but this one is by far the worst! They offer. Room with a jetted tub and the jets had all the crome plating eaten away with a green like corrosion on them and what looked like mold on the shower wall! The only thing I can say is I slept well!

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Kirk E, It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. I am sorry that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. Thank you so much for bringing this matter to our attention and we look forward to showing you how we have learned from your experience.

"Stay away from this hotel no matter what"

1
08/06/2017

Worst experience EVER ! Door wouldn't lock, water pressure non existent, extremely hard to regulate water temperature. Staff clueless and hardly understands English. Promised an email with my receipt, have NEVER received it.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear howardm572, I apologize for the difficulties that you experienced regarding obtaining the receipt. I hope that you were ultimately able to locate this or receive a copy. Please feel free to contact us if this situation has not been resolved to your satisfaction. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses and we thank you for bringing this matter to our attention and sharing your experience.

"Great Value"

5
31/05/2017

Good hotel. Very convenient, right off the main road. The room was good and very comfortable. We arrived late and there was someone there at the desk and he was very helpful. The breakfast was good eggs, sausage, waffles, etc.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear TbarRI-1, Thank you for taking the time to tell us how our staff efforts to provide a comfortable and convenient experience have been successful. I am pleased to learn that you enjoyed the value and the breakfast of our hotel! It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

"Outdated"

2
30/05/2017

Outdated hotel. Bed needs to be replace. The bathroom was outdated. The carpet needs to be replace. The tv was outdated. The room had poor lighting. You can hear the local traffic going by. It is a great location near 95 and us 1

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear benjaminwV6826OX, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you. I'm glad you found our location to be convenient, and I hope you will find your expectations to be far surpassed during your next visit!

"Truly a great value all around."

5
28/05/2017

The property was proudfully presented-clean & tidy, well maintained. My room was very clean, spacious-well appointed with a plush mattress/bed. The felt like a higher quality hotel with very delightful staff as the cherry on top.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear lamontc739, I am happy to learn that you enjoyed the value and the cleanliness of our hotel! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

"Comfortable nights stay"

4
27/05/2017

The room was very comfortable and the staff was very friendly. The room was clean and it was a good stay. Breakfast was a little light, but had a good variety from day to day. The bed was very comfortable, and it was exactly what we needed.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear ddwelle6, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience.

"Just right for its category"

5
15/05/2017

We had a very good experience. The hotel is very clean, the staff are extremely friendly, and everything worked well. Wi fi was fast and reliable, the breakfast was clean and well organized, with a good variety of food (eggs, sausage, waffles, among other things). The only caveat to this being a really good hotel is that is, in the end, just a motel on US-1 across from a shopping center with a Target in it. In other words, no neighborhood or atmosphere or anything. Other than the standards of cleanliness and service and quality, this is the type of motel you can find on any highway in the U.S. for considerably less money.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear davidbE5207RQ, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Princeton Manor Inn & Suites Hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

"Typical Best Western, clean but noisy"

3
11/05/2017

We recently stayed at the Best Western Princeton Manor Inn and Suites. It is a typical average Best Western. The room was clean and comfortable. The check in process was slow and cumbersome. The breakfast was adequate, hot and fresh. The hotel is on a busy highway, so there was a lot of noise from highway traffic. The hotel has rooms at the rear of the property away from the noise, but we were not offered the choice of one even though the hotel was far from full.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Patrick F, We appreciate your rating of our hotel, though I do apologize for any inconveniences that you experienced due to the noises that disturbed your sleep, and I hope that your next visit will be even better. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. Thank you for choosing our hotel. We hope to see you again soon.

"Wonderful Stay"

5
09/05/2017

Apuova was very helpful and extremely friendly. She treated my sister and I with much respect. Since it was my first time in New Jersey she made us feel very welcome. Always greeted us with a smile. We didn't want to leave.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Marian G, Thank you so much for your kind words regarding the five star service and accommodations that you received during your most recent stay with us! We greatly appreciate that you've taken the time to tell us what a wonderful impression our staff made with their efforts to make you feel comfortable. We can't wait to give you another five star experience!

"Best Western South Brunswick, NJ Review"

4
08/05/2017

This is a great Hotel some things can be upgraded. I would upgrade the bed covers. Put a little more color in the room. and Have some fresheners for the room so it can smell even better. Overall, I will be back to the hotel, i enjoyed my stay.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear I6327PNamandah, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Princeton Manor Inn & Suites Hotel. Your comments on how we can further improve upon the guest experience are also very helpful to us. We enjoyed having you here, and hope that you will come and stay again next time traveling through!

"Quality stay for the money"

4
01/05/2017

Friendly staff,clean renovated rooms,comfortable beds,quiet and the price is right. We stayed here on a night that we went to a car show at Englishtown raceway.It was a short drive from the raceway.Target was across the street to pick up some stuff for the night.Good deal.

HotelGM329, Guest Relations Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear susanmH5743EC, Your kind compliments mean so much to us, and we thank you for taking the time to share this review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We enjoyed having you here, and hope that you will come and stay again next time traveling through.

"Clean and comfortable room with a mediocre staff "

2
22/04/2017

I stayed here for a week and I got a decent room for a decent price, but it was 7 days too many. Most of the staff are Indians and they're very hard to understand. They were irritating and nosy and they seemed a little arrogant. Suren gave me a good deal and took care of things. Susan was the nicest person there, but she made quite a few mistakes, so it's kind of a wash. I travel a lot and I give this hotel a "B" for cleanliness, an "A" for value, and an "F" for service. I'm ashamed to say it's a Best Western. I'd rather sleep in a pile of trash than deal with these people again. It would be a whole different story if the staff was different, but sadly these people ruined it

Best Western P, Manager at Best Western Princeton Manor Inn & Suites, responded to this review
Dear Joe Thank you for taking the time to respond to the survey. We take your feedback seriously and strive to improve in the future. We wish we could have more details about the incidences that made you feel the way you had to feel about the staffs. Please do not hesitate to call me to share more on that so that we can take corrective measures in the future.We hope you would come back to stay with us when you visit the area again. Thank you for your business. Sincerely, Suren On behalf of management.

"Cheap,clean place to sleep"

5
10/04/2017

Hotel was clean and cheap. We only needed to stay the night. We were there for 10 hours. We left early in the morning. There was an option to have breakfast in the morning. That would've been great. But we left early.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear christopherjT2583QB, I am happy to learn that you enjoyed the value and the cleanliness of our hotel! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We're glad you had a great time with us and we look forward to serving you again here in BEST WESTERN Princeton Manor Inn & Suites Hotel.

"Good night stay. Comfy bed."

5
01/04/2017

Enjoyed the stay. Will definitely go back. Staff was courteous. Breakfast can be better. The A/C stopped working in the middle of the night. The staff offered a new room but I figured out to make the A/C work. Need to flip up the control panel to change the settings.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Sara, Thank you for taking the time to let us know how you enjoyed your stay with us. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Comfortable stay"

5
01/04/2017

I stay at this comfortable hotel regularly. Décor is old, but the place is comfortable and spotless. Great service. The rooms are spotless. The staff is kind and considerate. The breakfast includes waffles, eggs and sausage, as well as a choice of fresh fruit and yogurt.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Cathy, Thank you for taking the time to share your kind review and we are elated to learn you enjoyed and comfortable stay here with us at the Best Western Princeton Manor Inn & Suites. We are glad you felt the service was great and you enjoyed the breakfast choices! We hope you will return for another memorable stay when your travels bring you back this way.

"Unpleasant experience"

1
31/03/2017

Thursday March 30 2017, I booked a double Queen room at Best Western Princeton Manor Inn & Suites at Monmouth Junction, NJ. An older gentleman, probably the owner, called me saying Expedia was wrong and there was no such room available. I called Expedia and asked them to resolve this problem. I was on the phone for long time with Expedia agents who were very nice and helpful, and were trying to book me another room nearby. Eventually after 70 minutes they told me that the Best Western owner now had a Queen Suites for us and was supposed to be better. We arrived and found it was just the Queen bedroom we first booked, not a suites as promised, and no pull out couch as described in the updated Expedia reservation. I have a photo to show the room arrangement. I feel that 1), the owner was not honest in telling Expedia what room was for us and 2), the miscommunication between availability and what Expedia shows needs to be resolved.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Wendy_liu, We are disappointed to learn of the miscommunication you experienced. We appreciate your review so we are able to look into this matter and address it properly. We hope you will return to allow us to provide you with a better stay next time. Thank you and best wishes.

"Noise at Midnight"

1
31/03/2017

Our first night we were sound asleep when suddenly at midnight we are awakened by loud music from room next door. We call to the office downstairs and they say they will look into it. 20 minutes later, with music blasting into our room, we call back downstairs. Seems they forgot to look into it. 15 more minutes pass by. The woman in the front office says that she called the room in question and there was no answer because nobody was checked into that room. I explained that someone must have set the radio/alarm to go off at midnight. 15 more minutes and then we hear someone enter the room, walk over to the alarm clock and shut it off. We fell asleep around 2:00 am. The next night at midnight the radio goes off again! We try to call downstairs but now the phone is not working - no dialtone! I call the hotel number using my cell phone. It rings 15 times and nobody answers. I get up, get dressed and go out in the freezing cold and walk downstairs to the front office. 15 minutes later someone goes into the room next door and shuts off the radio/alarm. I wouldn't be surprised if the same thing happened the following night. We didn't stick around to find out. Needless to say, we checked out and stayed down the street at the Clarion Hotel for our final two nights in town.

Best Western P, Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear Respected Guest, We sincerely apologize for the inconvenience you had to go through in the midnight because of the alarm that went off by itself. The front desk person did try his best but without knowing that it will ring again tomorrow. Forgive us for that. We highly value your feed back because your feedback is very important to us to improve the guest services in the future. Let us assure you, should you happen to stay with us again we will make sure we make your stay is a very convenient and happy one. Thank you for your business. Sincerely, Suren Manager

"More than what I paid for"

4
22/11/2016

The quality of service and rooms were more than what we expected for the price that we paid. We even had breakfast for the day we stayed. The close proximity to mall and other restarants made it easy for us to go out and eat. Kids did enjoy playing outside and the staff were friendly while my kids were out in the parking out. We asked for additional towels and we got them.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear 660rajeshg, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly!I am glad that you enjoyed the value and the convenient location of our hotel! Thank you again for your feedback, We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Decent Hotel for decent price"

4
14/11/2016

Friendly staff and clean room; though the room could be updated technology wise. A bigger closet would've been nice as well, at least to keep suit jackets inside the closet without having to open the door. Continental breakfast was plentiful and varied.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear 253abhiramt, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are happy to hear that you enjoyed our value and breakfast! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.

"Helpful Friendly Staff"

5
29/10/2016

Excellent location, very comfortable beds, fast wifi, clean and spacious rooms, friendly and helpful staff, convenient parking, efficient check-in and check-out, tasty breakfast, outstanding value. Feels like home.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear Leon C, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are so glad that your stay was enjoyable and we look forward to seeing you again!

"EXCELLENT STAY!"

5
28/10/2016

I enjoyed my stay very much. I knew I had to check out a little later than 11 because I was going to sleep super late and the nice person in the front desk gave me some extra time to get ready and check out . I was really thankful.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear Catherine V, Thank you for taking the time to let us know how you enjoyed your stay with us! We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience!

"An excellent find!"

5
23/09/2016

We stayed there for 16 days and it was such a good experience. I'd totally recommend this to everyone who enjoy of staying in a clean, spacious, quiet and very nice place. The personal is so kind, always willing to help us out with our concerns, special thanks to Raj and his wife from room service who were great with us recommending places to visit around and making us feel like home. I will definitely come back here in a future visit.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Dear Estela R, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

"My Stay"

3
29/08/2016

The rooms were clean and the staff was nice. Since I don't eat pork, it would have been nice to have other meat options and fresh fruit for for those who have dietary restrictions. Checking in and out was a bit long. The air conditioning unit was very loud in the room. Other than that, I thought it was a good value for the money.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for your review, your feedback and your comments regarding your stay. I am sorry you feel we were not able to accommodate your diet, we do offer many gluten free items every day such as oatmeal, grits, fresh fruits, yogurt and potatoes. I apologize that you had a long wait at the desk. Thank you for your patience. I hope that you will give us another chance to change your opinion and make your stay enjoyable. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

"Horrifying"

1
22/08/2016

We arrived at 1 am having booked through Hotels.com. The representative said she didn't know if they actually had a room because she was dealing with "crises on the ground." Turned out they did have the room I had paid for. She was very good, but when we got to the room, the sheets were rumpled, hairs and stains on the sheets. Requested another set of sheets--took 45 minutes. Finally went to sleep at 2 am after changing the sheets ourselves. Never again.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Chirstine, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. We thank you for taking the time to tell us about your stay so that we are able to address this issues promptly. We hope you will change your mind and give us another chance to show you a 5 star experience.

"very good"

4
15/08/2016

Very good hotel, however the room should be clean up better. The towels were worn out and dirty, but the room service changed them on request. Breakfast the same every day (scrambled eggs, sausages, oat flakes, yoghurt, fruits, tosts, bagels, pastry, waffles, coffee, tea, juice), but everyone finds something to eat.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for rating your recent experience at our hotel. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We look forward to serving you again!

"Not too bad"

3
15/08/2016

I pulled into town late Wednesday night and needed to find a hotel. I haven't stayed at a Best Western in a number of years so I decided to give it a try. The front office was dimly lit and i wasn't sure they were even open. When i opened the door I was greeted by a young man that was extremely present and accommodating. The room was a little out dated but was clean and neat. The bed was a little firm for my liking but overall it was pretty good. I will be traveling back to the Monmouth Junction area in the future and will likely stay at the BW again.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

"Truly is a great Best Western"

5
10/08/2016

What a wonderful 5 day stay. The staff was just outstanding . The rooms were very comfortable and the price included a full breakfast. I would recommend this Best Western to any one that needs a place to stay in the Princeton, Monmouth Junction New Jersey area

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

"what happened/??"

2
08/08/2016

the bed was fine.. everything was okay until i found black mold in the bathroom. The front desk was told, and the reaction was like.. hmm, dum dee dum dum....either he didnt care or he knew it was there and still allowed us to use the room.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service. Thank you for choosing our hotel. We hope to see you again soon.

"A Nice Stay"

4
03/08/2016

My family had a great time staying in this Best Western. Comfortable bed, clean and spacious room. Good breakfast. Hotel staff were very helpful and accommodating. Will definitely recommend to others.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable staff, as well as the liking you expressed with the accommodation in total. We only wish to give nothing but the best service to our guests and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation.

"very comfortable"

4
01/08/2016

our stay at this hotel was brief but enjoyable. we stayed at this facility before and decided to stay again. The morning breakfast choices provided were tasty and enjoyable. I would recommend this hotel to friends visiting this area.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are happy to hear that you enjoyed our breakfast! We are so glad that your stay was enjoyable and we look forward to seeing you again!

"Last minute find, great bargin"

5
01/08/2016

Needed to land in a clean hotel at the last minute during a business trip in Princeton. Wanted internet access and breakfast included. Got it all at this BW, Got a great price as well through Priceline.com. I return again.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your five star experience!

"Nice rooms, small breakfast area"

5
19/07/2016

The rooms were standard but nice (higher quality sheets than I've had at other Best Westerns). Even though it was an outside entrance, we felt safe and the noise from the highway wasn't an issue. The breakfast area was painfully small and there were people waiting to get a seat. We eventually climbed over people and got food to take back up to our room.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are so glad that your stay was enjoyable and we look forward to seeing you again.

"Worst stay we have ever had with any hotel chain!"

1
10/07/2016

We stayed in this Best Western for one night in the end of June 2016. We had 2 rooms booked that were connected. When we went to check in, they gave our room away to someone else that had checked in. They couldn't correct it and wanted to put us on the second floor. We have 2 small children and walking up the stairs with everything is anything but possible or convenient (they didn't have elevators). So they put us in the "test" room. Which was horrible. It was barely clean, smelled, a hole in the ceiling in the bathroom and was on the opposite side of the motel from where our family was staying. They didn't apologize for the mistake, they just said they were training new people and that's how it happened. When we checked out, my husband signed the receipt for the stay. They never ended up charging us. They charged my brother in law (our other guests) twice for our room. When he called to get it corrected, they told him they needed my husbands CC info (which they already had on file) but they apparently couldn't find it. 3 1/2 weeks later, the charge showed up on our debit card. My husband called to find out what happened because they never reversed my brother in laws card. The manager was anything but helpful. They had attitudes and refused to do anything for us to fix it. Finally after a 1/2 conversation with him, they compensated 20% of our stay. Hardly covered the inconvenience we had for the entire time. I wouldn't recommend this place to my worst enemy. Pay an extra $50 a night and go somewhere else in the area!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to write this review and share your experience. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

"False smoking accusation"

1
08/07/2016

Watch your bank statements after staying here, we were falsely accused and unknowingly charged $250 for smoking in the room, and we are NOT smokers. We did NOT smoke nor did we smell smoke in the room when we checked out. After an unsuccessful resolution with the manager, we have contacted the bank to try to resolve it.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. Please feel free to contact us if this situation has not been resolved to your satisfaction.

"Quality"

5
05/07/2016

Great Service, comfortable. I highly recommend this Hotel for family travels. Exceptional experience, especially after traveling on the road for hours. Great price and location, will stay here again when I'm in the area.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! It is so rewarding to hear that we were able to give you a five star experience and we look forward to your next visit!

"Great Value"

5
03/07/2016

Excellent value. Staff was concerned about doing a good job, which I found refreshing. I was there for business, and required reasonable internet. I found this to be very good with very good bandwidth and outstanding reliability.The room was nice, and the lobby and exterior very nice. The location was quite convenient for me to get either to points north or west, which, conveniently, was precisely what I needed.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. .We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!

"mixed up reservation"

4
27/06/2016

Very helpful freindly the reservation was done wrong but they corrected it when we got there. We had specified a first floor room stating we had handicapp person in party, but was given second floor room. There is no elevator at this hotle. WE made on line they told us they didn't receive any of that information when resversation was placed.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. Thank you for choosing our hotel. We hope to see you again soon.

"Outside Entrance Best Western "

2
17/06/2016

Outside Entrance to ALL rooms. No desk or desk chair to do office work, no comfortable room furniture. Woman walked a Non- Service dog directly thru dining facility. Coffee was cold during a good part of the day. Breakfast could use more selection. Friendly Staff.

"very good"

4
06/06/2016

It is clean and nice. The staff are very cooperative. Pricewise it is reasonable. Location is Good. room has all required facilities. Bathroom size is good as compare to other hotels. Over all it is very good.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Good value. Friendly staff."

4
02/06/2016

The front desk help was really friendly at this property. I met the owner one morning too. He was also very friendly. The hotel is simple. It a good place for the money. It's right on the highway but it's still fairly peaceful.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

"Good value"

4
30/05/2016

This motel is a very good value. It is very convenient to Princeton through Kingston and down Nassau Street. The breakfasts are good, the beds are good and the staff is very helpful. I have used it for several years.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We thank you for your loyalty and look forward to serving you again in the future!

"Great Hotel - Great Staff"

5
28/05/2016

This is an excellent hotel, great staff, and nice full breakfast. Nice rooms with internet! We traveled for business and pleasure, and needed a warm and friendly place to stay. This was the perfect spot for us to rest and relax during a busy time.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Above average affordable motel room with 2 beds"

4
19/05/2016

Clean, large, good shampoos/conditioners (Pantene) and soaps. The floor rug, beds, and sheets were clean. Bathroom was clean, too. Not just "appearing clean". Nothing crazy amazing but really good and solid.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for your kind comments and review regarding our high standards of cleanliness We are happy to know that we have exceeded your expectations for just an affordable price. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and services that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

"Rooms are nice.. clean and nice maintainace"

4
10/05/2016

Rooms are really good.. worth a try.. clean... good maintenance... just opposite to BestBuy.. You need anything you can go to DunkinDonuts, target, starbucks, subway all walk away.. alot of place for parking..

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for your kind comments and review regarding our high standards of cleanliness and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Nice night"

5
09/05/2016

The room was just right for my needs. The room was Clean, comfortable and close to where I needed to be. The staff was very nice, and helpful. This was an easy choice, the value was excellent for a night's stay!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are looking forward to your next visit!

"Suprisingly nice hotel"

4
01/05/2016

We stayed at this Best Western in April 2016 for 1 night because of a family function. The staff was very friendly and accommodating. Our room was quiet and clean. We had free wi-fi, a mini fridge, microwave, hairdryer and a fairly comfortable bed. The breakfast was great with a waffle maker, eggs, sausage, fruit, yogurt, breads, cereal, coffee, tea and more. I would go back and I would recommend it to all.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are driven by the motivation of giving our guests the best service there is to offer, and it gives us great joy to know that we have done a good job in attending to your needs. Thank you for choosing to stay with us, and sharing to us your positive experience regarding the appreciation you have for our reliable staff, as well as the liking you expressed with the accommodation in total. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.

"Visiting Princeton NJ"

4
26/04/2016

Visiting Princeton U. with child. Nice hotel for the price and included breakfast. Room was clean and spacious. Close to the campus. The only complaint has nothing to do with the hotel. There is a cement divider down the center of the road. Only right turns can be made. Advertising this would be nice. We arrived at 11pm at night and the signs stating this are not illuminated. We almost were killed. Princeton is awesome (except for that road).

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. It means a lot to us that you've allowed us to be such an important part of your vacation and we look forward to serving you again!

"Weekend Stay"

3
26/04/2016

Good and nice hotel to stay in this price range. Good continental breakfast option .. Room had everything and arranged nicely however we had issue with 1 room's shower not working with water logging. Post complain no compensation to adjust this discomfort.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are now informed the management about your concerns regarding the shower which didn't worked and will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

"Old and Rundown"

2
19/04/2016

In serious need of a complete remodel. Stains on ceiling. Stiff dirty carpet. Peeling paint in room. Door gap so large that the light coming in at night was a distraction (not to mention the bugs that could easily get in). Glad it wasn't cold. I would have froze. Noise from Rt1. Breakfast was terrible (powdered microwave eggs were still cold, limited fruit). Never staying there again.

"Best Western revew"

5
11/04/2016

Nice and clean hotel, the people were nice. Bathroom is clean, the parking lot was good and it was not filled up.wen I arrived they treated me instantly and they were very nice to me.If I stay in New Jersey I would come back to this hotel again.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Best lodging I had while I was in the area."

5
05/04/2016

Due to some unforeseen travel changes I ended up in a part of New Jersey I had never been to before for a few weeks more than I expected. I stayed at quite a few different hotels and motels and this one ended up being by far my favorite. The staff is incredibly courteous. Like they go WAYYY above and beyond what they need to do to take care of you. I had had some car trouble and they let me check in early with barely a question asked. That was just the beginning of many different times I was impressed by everyone I came into contact with during my 5 day stay. The room was very spacious and quite clean, they gave me some extra pillows when I asked due to some major back problems I suffer. Good TV, good Internet speed and connection, excellent breakfast with yummy eggs, bagels and sausage among other things, but honestly the shining star of the whole place was the amazing courtesy and efficiency of the staff. I don't have enough good things to say about them. I know that this may sound like one of those reviews the staff makes themselves, but I'm being completely legit. I was genuinely impressed and touched at the level of care they showed me. It was nice not just feeling like another body filling a bed. I felt like they really did care that I was comfortable and happy and that's rare in this business. I'd recommend this little place to anyone! Tell them Shannon sent you!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are all looking forward to your next visit and hope it will be just as enjoyable.

"great spot"

5
05/04/2016

I decided to stay here because it wasn't too far from the turnpike, and not too far from the city. It wasn't hard to find. There's a target and few other stores adjacent from the hotel. Also gas cheaper in this neighborhood.

HotelGM329, Public Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share this five star experience with our management, staff, and future guests.We are glad that you found our location to be convenient ,Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition and we look forward to seeing you again.

"Friendly Staff"

5
04/04/2016

Friendly and helpful staff, comfortable beds, free breakfast and internet. Rooms have fridge, microwave. Some even have Jacuzzi bath tubs. Good location, just north of Princeton. Great value for the money.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We are also happy to hear that you found the location to be so convenient for your needs. We are glad that you were satisfied with the hospitality of our staff and I am very pleased to learn that you enjoyed the breakfast offered at our hotel. We look forward to seeing you again soon. Thank you for leaving your five star rating of our hotel!!

"Everything Was Great Except For Breakfast"

4
16/03/2016

Stayed here one night while taking in some auto racing in Trenton. Very nice facility, easy to find, right of the main drag. Rooms were very clean, beds were comfortable, and staff was very helpful with any questions we had. The only small complaint would be the breakfast they serve. We arrived about 40 minutes before breakfast was over. At that time, most of the items were empty, and we were left with only a choice of cold cereal and waffles. Not once in 40 minutes did we see anyone that attempted to refill the eggs, bagels, or anything else they were supposed to have available. Not a huge deal, but it would have been nice to have more choices. All in all a very nice stay though and I would return here again. I filled out the review Best Western emailed me, and the owner contacted me personally, thanking me for my review. That shows me they care, which is half the battle.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home.I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We look forward to your next visit!

"Great value"

5
06/03/2016

The hotel had nce decor and a tasty breakfast. The staff is very friendly and helpful. The only issue I had was that we could hear some noise through the door connecting to the next room. The beds are very comfortable and clean.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again!

"Recommend this hotel for your business/leisure trip"

5
12/02/2016

Front desk staff is excellent and always looking for your best stay in this hotel. This is supported by the housekeeping staff. Every time, I came back to the room and found everything was brought back to original settings. This location of this hotel is also good. A strip mall just opposite to it. I recommend this hotel to everyone and the price also has comparable pricing.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for sharing this experience and we look forward to your next visit.

"Good room, good price, need better plumbing"

3
11/02/2016

Hot water issues in shower. Need to fix pressure in the shower. snow storm during stay. parking lot not plowed. noisy neighbors but did quiet down at night. And why do I need a minimum of 200 characters to explain my visit. That is moronic trip advisor. make reviews short and to the point.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am terribly sorry to hear of your disappointment with our hotel. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope to see you again someday and to transform your opinion of our hotel and service.

"Recently renovated, pleasant, attractive and very very clean."

4
05/02/2016

The room has the quality and amenities of a much more expensive accommodation, especially for being very close to Princeton. In my experience it is the best value in the area. Breakfast was excellent, bed was very comfortable, bath is a whirlpool, staff is pleasant and helpful. They even cleaned the snow off my car! I was very pleased, and sorry I could not stay another day or two just to rest. Thank you !!!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for sharing this heartfelt review of our hospitality and accommodations. We are glad that you found the majority of your experience to be satisfactory. I am so glad that you enjoyed the breakfast and the service. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Snow Storm Stay"

4
24/01/2016

I have stayed at this location several times in the past during storms. I stayed at the Best Western during the blizzard in order to be able to get to work the next day. The check in staff was very friendly and told me of the changes that had occurred since the last time I stayed. He pointed out where my room was and told me if I had any questions or problems to simply give him a call. The room was clean and comfortable and although the heat took awhile to get to a comfortable temperature, it worked well. Checkout was quick and simple.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for always staying in our hotel, BEST WESTERN Princeton Manor Inn & Suites! I am glad that you always enjoy your stay with us. We are happy to know that we always exceed your expectations with our staff's excellent customer service, clean and comfortable accommodations, and quick check out. Thank you for your loyalty and we are definitely looking forward for your next visit with us.

"Excellent value near Princeton, NJ"

4
23/01/2016

I have stayed at this motel a number of times on business trips to Princeton. It is an excellent value for the price, just a little farther away from town than some other motels, but not a real difference. Rooms are equipped with refrigerator, microwave and coffee maker. Beds are comfortable. Consistent high level of cleanliness and other services. Staff friendly and accommodating--also consistent over several stays in the past 3 years.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for always staying with us on your business trips to Princeton! I am glad that you liked our reasonable rates. We are happy to know that you enjoyed our room amenities, comfortable beds, cleanliness of our accommodations and staff's excellent customer service. Thank you for your loyalty and we are definitely looking forward for your next visit with us.

"Great value and clean, comfortable experience"

5
19/01/2016

The staff were nice and helpful. Clean and tidy throughout the hotel and in the room. Fridge and freeezer actually worked unlike other hotels. Across street from Target with a Starbucks in it as well as Dunkin Donuts. 10 minutes or less from Princeton and very easy to get to. A great value for a no frills and reliable place.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Good Location - Good Value"

5
16/01/2016

This motel is located on US 1, just north of Princeton. It is the best value hotel in the area and it has free breakfast and free wifi. And the front desk staff are friendly and helpful.Some of the rooms even have a jacuzzi tub!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am pleased to learn that you enjoyed the value and amenities of our hotel. Thank you for sharing this review. We hope to serving you again.

"New Years Trip"

5
04/01/2016

I had an excellent experience at Best Western in NJ. I would recommend anyone to may a reservation and stay here. The rooms are clean, the staff is extremely friendly, and the rates are reasonable. The coffee is good too.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
It means a lot to us that you've taken the time to share this positive experience at our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for this review. We hope to see you again.

"Very good!"

5
21/12/2015

We arrived very late but still got a very pleasant welcome. The hotel was very good. People were welcoming, the room was clean and large enough for the family, breakfast was great. Check in and check out were fast and efficient. Thank you!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
It means a lot to us that you've taken the time to share this positive experience at our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for sharing this review. We hope to see you again.

"Excellent Staff"

5
13/12/2015

This review is to thank the front desk staff especially. My company paid for the rooms for me to stay for training from 2011.7~ 2011.10. I sometimes stayed late and worked all the way till the morning. The senior gentleman from the front desk was very nice. He and his wife were always great to talk to, very nice people. He made really great waffles. Thank you guys! All the best to you.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for giving us a five star rating! I am glad that you enjoyed your stay with us. We are happy to know that your company chose us for your training and that we exceeded your expectations with our staffs' excellent customer service. Thank you for staying with us and hope to see you again in our hotel.

"Convenient Location - Fair Price - Friendly Staff"

4
05/12/2015

The free in-room wifi and buffet breakfast along with the good location, comfortable beds and helpful staff make this a good place to stay in the Princeton area. Some of the rooms even have jacuzzi tubs!

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am glad that you enjoyed your business trip with us! We are happy to know that you liked our accessible location, accommodations and staffs' excellent customer service. Thank you for you business and we hope to see you again on your next business trip in the area!

"Stay Elsewhere if you can"

2
29/11/2015

This Best Western is in need of better cleaning and remodeled rooms. I do not recommend it at all. There are many better places in the area. There is little maintenance done on the rooms from what I can see. The staff was ok. I don't understand why a motel would not make an effort to be clean, well maintained and modern.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Clean Motel"

3
15/11/2015

Many of the previous reviews were correct. This is a motel with exterior doors. The hotel price is good and the motel is very clean. Breakfast and lobby area nice.The motel is under construction and there are ladders and construction material all over.The hotel is on busy hwy 1 which requires u turns.There is a great side road which takes you right into Princeton. Manager is very attentive.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am glad that you enjoyed your stay with us. We sincerely apologize for the construction materials scattered all over the place as we are improving the place to satisfy our guests needs. Thank you for your feedback and we are looking forward for your next visit in our hotel.

"Upset"

3
07/11/2015

It was missing a couple of things and the forgot to give us the wake up call that we had asked for. The shower was complicated to put on and off. The floors and doors creeked . Not enough towels. Only two. No clock readio in the room and we had to ask for one and they did not seem to care about that as well. We have stayed here before and it was not a good experience this time when all the other times we had a great experience.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We sincerely apologize that we didn't meet your expectations. Rest assured that everything will be forwarded to our management to have it resolved immediately. Thank you for business and hope that you could still give us another chance on your next visit in the area.

"Reservation not honored/ Construction/ Fire hazards"

1
03/11/2015

I was not given the correct room I had reserved until my 3rd day, and was not advised in advance of the remodeling and construction taking place. All of the furniture was pulled out of the other rooms and piled along the walkway so I had no access to enter/exit my room until they were finished for the day. Along with dealing with the noise, I had two male workers walk in on me in my room because they thought it was empty and wanted to pull out the carpet. I was not given an apology for any of this, only accommodated to the correct room after management noticed me taking pictures of the fire hazard in front of my current room. It was a disaster and I will not be staying there again in the future

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are very sorry to know about the experience that you had during your stay and we will see to it that this kind of incident will be prevented from happening again. We would like to apologize for any inconvenience these issues may have caused you and we do hope that you'll give us another chance in the future to make it up to you and show you how much we value your business.

"WORST Night ever!!!!!"

1
27/10/2015

If anyone else makes the mistake of staying here I am sorry! There is nothing positive to report at all. They had parking and that was it. The room was freezing with no way to control or change temp. The water was warm after 30 minutes. The bed was a ROCK to sleep on. Internet sucked and breakfast was horrible. Stay somewhere else and you will have a better night.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

"Comfortable and Clean"

3
23/10/2015

Hotel was in the process of updating. Despite that the hotel is clean with nice room though the room itself needed some updating. As Platinum members, we are typically allowed a late check out which was only granted for 30 minutes, not very satisfied with that. The breakfast and hi-speed internet were adequate. Good value for the price charged,

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is wonderful to hear of the great impression we made with our amenities and services. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Great hotel great service"

5
21/10/2015

This is an excellent hotel, clean, professional. The staff if friendly, courteous. The room service is great. I found staff to be helpful in finding cheapest taxi in the are. The breakfast is good and they give enough time. Also the coffee shop is a great idea.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for sharing this heartfelt review of our hospitality and accommodations. We are glad that you found the majority of your experience to be satisfactory. I am so glad that you enjoyed the breakfast and the service. We are all looking forward to your next visit and hope it will be just as enjoyable.

"Clean, Comfortable, & Convenient "

5
20/10/2015

I'm in the hotel industry & we needed an inexpensive hotel for one night near Princeton. I am very impressed. Very clean rooms, comfortable beds, great shower! Wifi is complimentary. Room has a refrigerator, microwave, & coffee maker. The TV has a lot of premium channels too! Breakfast is included as well. Eggs, sausage, waffles, breads, fruit, yogurt, coffee, tea, & juices! I'd highly recommend this hotel.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

"Clean - Serves a Purpose"

4
14/10/2015

This is a true motel experience. Gave a very good because for what it is - a motel - it is a very good one. Close to highway 1, lots of highway noise, you park in front of your room. However, did not keep me awake. Bed very comfortable, free wifi, free breakfast of scrambled eggs, sausage, waffles, fruit, pastry, beverages. Same both days. Staff friendly and willing to make sure your stay is comfortable. Clean, and that is important, clean room, clean bathroom. Towels not luxury but not budget threadbare either. Hot water aplenty. This is not a luxury stay. This is the place you stay when you need a clean and comfortable room for the evening. Close to Princeton, but not an area to walk, you need a car. Yes, would stay there again. Got a great price by going right to the website.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so glad to know that you had a comfortable stay with us. We take pride in making sure that our place is kept clean and well maintained. We do hope that you'll get to visit us again soon. Thank you so much for your business and may you have a wonderful day ahead.

"A good place to stop on the way back to JFK"

4
14/10/2015

We stopped here overnight when on our way back to JFK for our flight home. It is about an hour and a half from the airport The hotel is quite old-fashioned and in need of upgrading but clean and perfectly comfortable. The staff were very helpful and polite. Breakfast was quite good.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so glad to know that you had a pleasant time with us. We do hope that you'll choose to stay with us again in the future and thank you so much for your business.

"Good choice"

4
14/10/2015

For a stay in the Princeton area, this is a good choice. The rooms are well appointed, there is a good selection of TV channels, with good hot breakfast options, and with a helpful staff. The location is good for any requirement in the area.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
We are so happy that you enjoyed your stay with us. We can see that you've stayed with us before and we are so glad to know that you continue to choose staying with us. We do hope to see you again soon and thank you so much for your business.

"Comfortable Room"

4
21/09/2015

Rooms were large, comfortable and well-maintained. The management & staff were polite & helpful. There was a good selection for breakfast including eggs, sausage & waffles. The location for us was very convenient for the places that we wanted to visit. Very good price for this area. If you are visiting Princeton, I'd recommend turning at the first right (Raymond Road) & following it to Rte 29 in Kingston

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations and we are so glad to know that you had a great time with us. Our staff aim is very happy for your recognition of our hard work in making sure that your needs are attended to efficiently and we do hope that you'll get to visit us again soon. Thank you so much for your business and may you have a blessed day ahead.

"Awesome Staff"

3
11/09/2015

The staff was amazing. Very friendly and helpful. Location is close to everything. Stores all around. Easy access to the highways. Breakfast available. The rooms were clean and bed comfy. they are remodeling the outside of the building so it may appear to be closed but it's open.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations and we are so glad to know that you recognize our hard work in making sure that all your needs are attended to during your stay. Thank you so much for your understanding of our renovations and we do hope that you and your family will get to visit us again soon. We are so grateful for your business and may you have a blessed day ahead.

"Good Experience"

4
05/09/2015

Service was excellent. Breakfast was good. We slept good. Guest room was clean. The location is easy to find. My wife and daughter like the hotel very much. However, the WIFI in the hotel of Atlantic City was disappointed . The web speed was slow and not stable.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you so much for appreciating our efforts of providing you with great customer service. We always aim to maintain the cleanliness of our hotel and we are so glad to know that our efforts are well received. We will see to it that our WIFI service will get to be checked by our maintenance staff and that this will be corrected immediately. We do hope that you and your family will consider staying with us again in the future and thank you so much for doing business with us.

"You get what you pay for"

2
26/08/2015

Where do I start? Room 201 had a musty scent, there was damage to the bathroom ceiling around the air vent, the bathroom had an upside down tub affixed to the ceiling (see pictures). There were stains on the sheets for one of the queen beds, and the sink was not inside the bathroom. This motel is right off the highway so it was very noisy. The only plus was that it came with hot breakfast which was ok. The eggs were a little too moist for my taste. The attendant could have been a bit warmer, friendlier

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service, cleanliness, and accommodations. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.

"Excellent front desk and housekeeping"

4
25/08/2015

Hotel is located at one of the best location in Princeton. Everything nearby. Hotel staff and housekeeping are excellent. I had stayed there at least three time between July and August. I was satisfied with everything. Breakfast was better than many nearby hotels and the price for the room was also affordable for business and family visit. I will recommended other people to consider it for staying in Princeton and Princeton university.

HotelGM329, Guest Relations Manager at BEST WESTERN Princeton Manor Inn & Suites, responded to this review
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is so rewarding to hear that we were able to provide a convenient experience. We especially appreciate the tips for future guests who can benefit from such advice. We hope that everything turned out all right. We are looking forward to seeing you again!