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Best Western Plus Crown Hotel, Moenchengladbach

Aachener Strasse 120, 41061, Moenchengladbach, Germany - See on a map
Best Western Plus Crown Hotel - Exterior The Best Western Plus Crown Hotel is ideally located in the center of Moenchengladbach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Situated a seven-minute walk from Gladbach Abbey, this welcoming 4-star hotel offers free parking and free WLAN. It enjoys a peaceful location beside a park in central Monchengladbach. Thanks to the hotel's convenient transport connections, it reflects the needs of business and leisure travelers alike. The spacious, air-conditioned rooms of the Best Western Plus Crown Hotel were renovated, newly furnished and redesigned in 2009. They feature bright, modern decor and all modern facilities such as flat-screen television with international channels, cozy leather armchair and large desk. The rooms are complemented by a safe, mini-bar and a modern bright bath room with hairdryer, vanity mirror and mostly bath with new shower enclosures. Take advantage of the three conference rooms featuring state-of-the-art technology. Our hotel is certified according to SQS. Look forward to the regional cuisine and seasonal specialties in the hotel's restaurant each day evening beginning at 6:00 p. m. Accompany your meal with one of the restaurant's exquisite wines. The service team is happy to cater to your individual preferences. Enjoy a freshly pulled beer, delicious cocktail or a refined cigar in the cozy hotel bar and new Davidoff-Lounge. The staff is ready to take your order starting at 5:00 p. m. throughout the week. Guests benefit from free use of the fitness and sauna facilities at the nearby Return Sport & Wellness center, as well as at the Fitness Company. The Best Western Plus Crown Hotel enjoys good motorway links and is an ideal base for exploring the region's many castles. Whether you are in town for pleasure or business you can discover this beautiful region called Maas-Schwalm-Nette. Various castles and palaces are located on the Niederrhein-Route, Germany's longest hiking track for bicycles. If you are here for a shorter stay, the city offers leisure programs such as sightseeing or visits to the museums, as well as to Schloss Wickrath. Enjoy your stay.

Best Western Plus

Crown Hotel




Hotel advantages

  • Restaurant
  • Airport shuttle
    Airport shuttle
  • Lounges/bars
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Steam bath
    Steam bath
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

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Certificate of Excellence 2019
based on 205 guest reviews
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Sleep Quality

"great team service and quite"

Betapup1973, Erskine, United Kingdom 05/02/2020

Perfect as always and given sufficient coffee to keep me going all day. Happy with everything as usual and I will be going to visit again soon I'm sure and will stay here. Always a pleasure at breakfast

"Friendly staff, clean hotel"

User 28/01/2020

Nice hotel near centre of town, plenty of snack bars, restaurants close by, clean hotel, could do with a bar snack menu on Sunday night as restaurant is closed, Friendly receptionist on arrival, guided us to nearby restaurants

"Always a good service"

rscrockford, Paderborn, Germany 31/10/2019

Great hotel, centrally located with great helpful staff who are happy to go that extra mile to make sure your stay is as pleasant as possible. I advise using the rooms to the back of the hotel as the rooms can be a slight noisy during rush hour but otherwise very well fitted out with all necessary items needed. The underground garage is a God send in winter.

"good coffee"

Betapup1973, Erskine, United Kingdom 25/08/2019

An enjoyable stay as always. Breakfast was good with plenty of choice and great coffee to wake up a very sleepy business traveller in readiness for a full day of meetings and more travel. will come again in mgl, I'm sure!

"3 night stay "

clairewilliam, Exeter, United Kingdom 14/08/2019

3 rooms for 3 nights... Car parking very good.. Reception staff friendly.. Bar staff friendly but it takes forever to pour a beer.. Not sure about the restaurant as we never ate here..very clean communal areas.. Bedrooms spacious and very clean.. with aircon.. Tv.. Kettle.. Mini bar.. Tea coffee..and milk.. Room are serviced every day they're cleaned.. tidied and change towels daily .. The only downside was that on one of the days the cleaner knocked on the door at 8am.. I'd just got out the shower a d asked if we wanted our room cleaned.. Just think 8 am is a little to early for the cleaners to chuck you out.. So told him we were still in bed.. I don't think he was Inpressed we told him to come ack later

"Enjoyable stay and easy walk into centre"

Betapup1973, Erskine, United Kingdom 27/01/2019

Enjoyable stay and easy walk into centre. Parking easy to access. Breakfast good selection. Rooms clean and comfortable. Tea and coffee in the bedroom which is always a positve for an English traveller.

"Decent enough for a couple of night's stay"

Gallivanters D, London, United Kingdom 22/01/2019

The rooms were spacious and clean. The breakfast spread is fair and some other advantages include free parking. The furniture in the room was very old and in fact worn out. The carpet is too old and therefore blackish. So good enough for a singles night stay.

"Good location."

Valerie T, Louth, United Kingdom 13/10/2018

Very friendly and helpful staff. Nice clean cosy room. Good shower and bath. Free wifi and free parking. The dining room is open in the evening but the menu is very limited. The hotel serves breakfast.

"Reliable and faithful"

rscrockford, Paderborn, Germany 12/10/2018

May not be the poshest hotel in the city but it is excellently located, the rooms are good and the staff are brilliant, rooms at the back are quietest, i prefer this one to all the rest in Mönchengladbach

"One night stop off - great location"

nichlo12, Wrexham, United Kingdom 04/08/2018

Stayed here for one night during a recent trip around Germany. Ideal place to stay for Borussia Park and has free onsite parking. Very reasonable and everything you would expect for a Best Western hotel

"Nice Central Location"

OldeBear, Hamden, Connecticut 24/04/2018

Hi Folks. This is a nice clean city hotel with clean rooms and good service. From here, you have a nice central location to do most anything in the area. There is a small grocery store next door and a Chinese restaurant too. Regards, OldeBear

"okay but not the most helpful staff"

amandaaV9320UN, Ayr, United Kingdom 10/02/2018

good location, advertised as having a restaurant but it didn't, although they did recommend a few and offer to book for us, we booked a twin room in error and even though there was availability for a double they wouldn't move us which was v rude and unhelpful, however rooms are nice and clean and beds are comfortable

"Typical very average hotel"

Demonsbarnyard, Luxembourg City, Luxembourg 17/11/2017

Stayed for 1 night in this fairly basic hotel due to horrendous exhibition-related prices in Düsseldorf. Service at reception and in the restaurant was very good, food was very average and the rooms very basic and cold, as well as noisy.

"Business stay"

User 15/11/2017

Hotel located in center of city. Unfortunately had to stay in one of the nine smoking room as the hotel was fully booked. Friendly staff in reception apologized and offered me a free drink in the bar.

"Good place"

rabihghnatios, Dubai 06/11/2017

Very good hotel. Staff so friendly. Hotel is cosy and nearby everything. I was on business trip and was able to visit many nice places by walking. Grocery is nearby. Forest as well. If you want to enjoy the night life and good beer ?? so many nice places around the hotel.

"Bed for the night"

Alan L, Cambridge, United Kingdom 06/06/2017

We stayed as a half way house on the long drive from Berlin back to the UK and it was fine for this purpose. Small rooms but well fitted although our room at the front was very noisy during the evening from both traffic and people visiting the adjacent Lidl store. The rooms do have AC but sometimes you just want fresh air and need to open the window and my it was noisy. Plenty of parking, check in was fine. Try the free chocolates on check in/out, they are delicious.

"Will make a point of staying here again & stay at other Best Western Hotels"

William B, Portsmouth, United Kingdom 16/11/2016

We had a couple of very enjoyable nights here, everything is 1st class from underground car parking to very well appointed rooms and such helpful & friendly staff with magnificent breakfasts to boot. One of the most enjoyable hotel experiences to date, just about faultless. Some say this hotel is too business orientated and lacks charm, who cares I like standards & being made tio feel important and well looked after. This hotel is a credit to the chain.

"Good time to be had in Munchen Gladbach"

User 14/11/2016

Good hotel with multi-lingual staff that were very pleasant and welcoming on arrival. They arranged gluten free food without having to be asked! The room was clean, spacious and in good order. Secure underground parking was available.

"Good hotel"

julmar27, Greenock 07/11/2016

Stayed here for three nights for football trip. Reception staff friendly and helpful. Domestic staff great with new towels when needed. Rooms comfortable. Cooked breakfast mediocre with same thing each day but great selection for continental breakfast. Very good location for town centre ( make sure to ask directions as we went wrong way first night). Thank you.

"Fantastic friendly clean hotel."

mitchel s, Glasgow, United Kingdom 06/11/2016

Stayed here last week and was treated really well by the staff. They looked after us and nothing was a problem. Special mention to Helmut the night porter. We were so drunk on the German beir one night he made sure my mate got to his room. Hotel was clean and minibar well stocked. All in all no complaints.

"Great time in Gladbach"

Tedlooney, Manchester 04/11/2016

We went to watch a Borussia Monchengladbach game so just need accommodation for one night. We arrived early but even so our room was ready and we were able to check in. Our room was a good size, clean and comfortable, good wifi and aircon, a minibar, safe etc. Maybe a bit dated décor wise but perfectly suitable for our stay. The bathroom had a shower cubicle and no bath but that suited us. The staff were very friendly and really helpful. After the match we got back to the hotel quite late so had a couple of drinks in the bar, the prices were reasonable and the barman was friendly. There is a PC and printer near reception so we could print off our boarding cards for the flight home. The hotel location is good, we walked from the Hauptbahnhof and it took about 20 minutes, we went to do a bit of shopping and it was about a 10 minute walk to the start of the main shopping street. There is a supermarket next door and a bus stop close by. We had a great day in Monchengladbach and would stay here next time we come to watch Die Fohlen.


Zubair A, Islamabad, Pakistan 25/07/2016

It was a nice small property by my standards but with clean rooms & all basic amenities. The location is pretty good and the staff friendly. Our group had not opted for breakfast but our local group were quite happy with it.

"Average business hotel lacking dining facilities"

StoneTraveller1955, Stone, United Kingdom 06/07/2016

The room is what you would expect for a business-type hotel and breakfast was good, although pricey. It states in the description that there is a restaurant. Well, beware. I arrived early evening to be told that the restaurant was closed "for a summer break" and there was no room service available either. There is a very ordinary Chinese next door, which was almost empty and other eateries are at least a ten minute walk away. As I was a lone female, I didn't relish the thought of walking around an unknown town at night. Plus, I am only 3 weeks away from having a hip replacement, so my mobility is not great. I deliberately chose this hotel because it boasted restaurant and room service facilities, so I was quite cross. I was in the area for a family funeral and had planned to stay 2 nights, but I managed to change my travel arrangements so that I could avoid staying the second night.

andreasgrafgbmh, Geschäftsführer at BEST WESTERN PLUS Crown Hotel, responded to this review
Dear Guest, Dear - Comment Card #D208948, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are a small Hotel near by the City. So we have not enough guests in the summer and we have to close the kitchen during the holiday time. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and a dinner in our Restaurant. If I can provide any assistance, please don't hesitate to contact me directly at 02161/306-0. Sincerely, Andreas R. Graf Manager BEST WESTERN PLUS Crown Hotel

"Good Location"

Yvonne B, Brighton, United Kingdom 19/06/2016

The hotel was in a great location, within walking distance of the Old Town and only a 10 to 15 minute walk to the railway station. It has a clean and tidy exterior. The lobby is clean and welcoming and the reception area was easily seen. Whilst checking in there was a choice of water or Ice Tea on the desk. The staff were all very polite and helpful. The hotel had everything we needed. Only one very minor negative point, the room was very hot but due to road noise we couldn't have the window open, there was however air conditioning.

"Very good service and support"

User 11/05/2016

The Hotel is excellent in every way. The staff are so helpful and friendly. Not too expensive. Rooms very clean. Breakfast excellent with lots of choice. (Thanks again for sending back my iphone charger - very good service and support)

andreasgrafgbmh, Reception at BEST WESTERN PLUS Crown Hotel, responded to this review
Dear Sigi, we appreciate your review regarding your recent stay with us. Thank you very much for your compliments. The most important intention of our employees is, to keep their guests to 100% satisfied. It is very appreciative, that we have met your expectations. All the BEST for you! See you next time, your Team from BEST WESTERN PLUS Crown Hotel

"Short stay for football trip"

dennisfrommaerdy, Rhondda Cynon Taf, United Kingdom 16/03/2016

Stayed here recently on a trip to see some Bundesliga football. Clean and comfortable rooms, helpful reception staff and close to bus links for station. Reasonably priced and nice little bar on ground floor for those in need of a nightcap! Ideal for our purpose. There were nine of us and There were no complaints.

"Perfect for a weekend's football in NRW"

User 15/03/2016

This is the second time a group of 9 of us (various ages) have stopped here on our annual trip to Germany to watch Bundesliga football - previously we stayed at the Holiday Inn (now Leonardos). The hotel is conveniently situated adjacent to excellent public transport facilities both for Borussia Park and for the main railway station for travel further afield. The hotel itself is excellent for our purpose, incredibly helpful staff, well priced and although the breakfast is a bit pricey at 15 euros there is a superb café just across the road. We'll be booking again next year once next season's Bundesliga fixtures are published

"Poor value for money"

aleksandra s, Belgrade, Serbia 04/03/2016

I planed to pay with Diners credit card, it was option at Booking and in the lobby (they have list with accepted credit cards including Diners). They refused to accept Diners, asked for differend card, preauthorized for 40% higher amount than my room booking. New card costed me additional 5%. Never happened in last 15years of my travelings worldwide. Room was terribly cold, like being outside. Heating was poor, way too loud, 3 days after non stop heating it was still cold, so I got sick. When checking out they wanted to charge different amount than one I booked via Booking, 10euro more, but it is a metter of principles. I do find all this very unprofessional both from Booking (who didnt bave reaction at my 2 complaints) and hotel side. Not recommended for pleasant stay. Way to expencive for accommodation they offer. Breakfast was excellent. Room service very good.

"Business trip"

Steve C, Leek, United Kingdom 01/03/2016

We stayed at the Best Western Monchangladbach last week for 3 nights on a trip organised through my work. The Reception staff were excellent being very help all speaking fluent English. The room was of a good standard with air conditioning comfortable bed bath & shower. considering it's city center location we had 3 very good nights sleep. The city center is only 10 minutes walk away We would take this opportunity to recommend the Mendoza Steak House - best steak ever!!! Breakfast was of a VERY high standard easily a 4 star quality.Free Under ground parking for those who are precious about there vehicles. We would return..

"Perfect for going to a Gladbach game"

Matthew23LFC, Liverpool, United Kingdom 05/02/2016

This hotel provides decent value for money and is a good base for when going to a Borussia Monchengladbach game. The hotel is a 20 minute walk at most from the city centre and the rooms are very nice and classy with a reasonably priced mini bar. There is also a supermarket next door for any food and drink if you don't fancy a walk back up to the city centre. The only fault I could find was I didn't find the staff very friendly or helpful when we were trying to order a taxi to the stadium.

"Good location"

Julia H, Shrewsbury, United Kingdom 24/11/2015

Good location ideal walking distance to high street and shops, rooms standard size clean and tidy. Lack of pillows on bed and had to go to desk to ask about wifi. Different passwords for every device. Although hotel states free parking we ended up waiting as car park outside hotel full so we went to underground hotel car park however was told this was also full. If looking for average cheap overnight convenient location ticks the box .

"Gladbach Experience"

User 10/11/2015

Fantastic City and the Best Western is an ideal place to stay when staying in Moenchengladbach. The hotel is very comfortable and clean as well as being situated a short walk from the shops and bars. I will definitely stay here again when I am in the city.

"Absolutely Superb"

ZARDelft_Netherlands, Delft, Netherlands 27/10/2015

We (2 adults + 1 child) stayed here for one night but would have loved to extend our stay. The hotel is a business hotel but also has a pleasant ambience for a leisure stay. Staff were great - especially Anna H at reception. She was helpful, professional and explained everything very well. We had a double 'comfort' room on the top floor (4th) overlooking the park. Room is a reasonable size and well-layed out. The modern, new bathroom was a good size and had a bath +shower (over the bath). Everything was well-maintained and clean. An additional bed was placed in the room for our 13-year old son. I did find the cost for the extra bed - at about 50% of the room rate (not incl breakfast) - a bit disproportionate. Beds were very comfortable but it was a pity that two single duvets are provided for a double bed. Breakfast is charged at EUR15 but considering the extensive choices of wonderful food (buffet and cooked) and tastefully decorated dining room, I consider this to be well-worth the price. A big plus for me was free parking in the hotel parking garage. The town centre with its modern shopping centre is a pleasant 10-15 min walk. Overall a superb stay and we will no doubt be back some time.


Gary M, Manchester, United Kingdom 07/10/2015

Only stayed one night and couldn't fault this hotel or it's helpful and friendly staff. The room was excellent, very clean and smart, the bed was very comfortable. The hotel itself was spotless and there were no noise issues inside or even outside considering the busy road junction it sits on. We had a slight problem at check in as we were given a double bed not twin beds but the staff brought another bed into the room within 5 minutes and gave us vouchers for a free 'stress buster' beer. The hotel is a taxi ride from the train station and it is a 10 minute walk to the Alter Markt, some of it uphill, but well worth the effort as there are some really nice bars and restaurants there. If I visit Monchengladnach again I will definately stay at this hotel again, to be fair I would have liked at least one more night on my first visit.

"Expensive for what it is"

Madkarensimon, Chester, United Kingdom 03/10/2015

We stayed here for one night in late September and the location isn't great for sites, shopping, etc, but its easy to get to by car and it does have free parking. The rooms are small but clean. It has a small bar by reception which stays open late. The restaurant area is on the 1st floor and is well presented. We had breakfast for 15 euros. There is the usual selection of meats. cheese, fruit, bread, etc, and it was ok for the price. The hotel is more of a stop off point as opposed to a base for exploring.

"Good but not the best"

RoamerDownhamMarket, Downham Market 17/09/2015

Average hotel which delivers what it says on the tin, I can't say the beds were very comfortable and was only there to sleep. Reception staff were a little bit uninvolving however there was free onsite parking in the underground carpark. There is better in town, see my other review.

"Clean & well presented"

Carla M, Swindon 15/09/2015

We stayed here for a few days to visit the area. We booked 2 rooms on the park side which is the quiet side, although we slept well, evenings can be noise with local people using the park, so if you have young children be aware. Rooms were clean and well presented. As said previously there is free wifi with a code from reception. Breakfast is extra but our daughter eats very little and at a cost of €15 each, it proved costly. if this is the case go to Netto next door and buy some of the croissants and orange juice for a fraction of the cost. Free parking but underground car park a little difficult to get to at first. Staff friendly and efficient, would recommend.

"Great place"

puss123, Bangor, United Kingdom 25/08/2015

This hotel is 10 min walk located from the shops and nightlife and a busstop is across the road The room was clean and quit big with comfi beds and free coffee and tea. The breakfast was buffed style and had a bit of everything. For the price i can not fault this hotel and would defenetly come back

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