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Best Western Hotel Milford Inn, Milford

4.5/5  - basé sur 29 notations.
3 Fortune Boulevard, 01757-1746, Milford, United States - See map

The Best Western® Milford Inn is conveniently located off I-495 and a great location if you are on business or staying with us for fun! You have so many choices as we offer easy access to Boston, Providence and Worcester! We offer complimentary Wi-Fi, a business center, free parking and a state of the art Fitness Center. For the sport’s enthusiast, we are near the New England Sports Complex, Gillette Stadium, DCU Center, Fleet Center and many other attractions. If you consider yourself a professional shopper you are in a shopping mecca with Wrentham Village Outlets®, Providence Place Mall, Natick Mall, Shopper’s World and so many gems in Boston alone with the Prudential Center, Copley Place and Newbury Street and let’s not forget Quincy Market. For those who are hard at work be sure to use our complementary Wi-Fi and rest assured you will get a good night’s sleep on the pillowtop mattresses. Our hotel is near companies such as Milton Cat, Liberty Mutual, Water Corp. , Thermo Fisher, Caliper Life Sciences and EMC Corp. If you are here on vacation know you will start each day with a hot complimentary breakfast buffet. Feel comfortable that our hotel is a short drive or MBTA train ride to downtown Boston where you can enjoy Fenway Park, New England Science Museum or the New England Aquarium. For our history buffs spend time at Old Sturbridge Village going back to rural New England during the 1790’s through 1830’s or in Worcester there is the Worcester Art Museum and the Worcester Historical Museum. For adult fun experience the excitement of Plainridge Park Casino, taste local wines at Nashoba Valley Winery or stay local at Pinz for eat, drink, bowl and other games!

Best Western

Hotel Milford Inn

LABEL_ITINERAIRE

LABEL_DEPART:

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 29 guest reviews
NOTE ISSUED
Excellent
20
Very Good
7
Average
1
Poor
1
Terrible
0
REFER TO NOTICE
Business Business
11
Couples Couples
6
Family Family
9
Friends getaway Friends getaway
0
Solo travel Solo travel
3
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A nice place for a couple of days visit"

4
03/07/2018

We were on a long motor trip from Florida and were stopping to see cousins in Milford. Not happy with the La Quinta where we used to stay, we looked around for another motel and opted on Best Western for 2 nights. We arrived a bit early but our room was ready and they were very accommodating and friendly at the desk. The room was good sized and clean as well as quiet. We quickly moderated the temperature and the A/C unit quietly made us more comfortable. The shower was a nice walk in style ( as asked for) with plenty of towels. The king size bed was comfortable and the flat screen TV large enough to be seen easily. We spent 2 nights here departing early in the AM of our second morning for Maine.... the breakfast was satisfactory both mornings with a nice choice for anyone including a Gluten Free breakfast roll for my wife... that made her happy. Will be sure to remember this as a place to stay on our next visit to Milford.Our total for the 2 nights, including taxes, was $214.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you Ronald. We appreciate your feedback and look forward too see you again.

"A noisy location and the rooms are not all that clean."

3
03/07/2018

I stayed two nights at the Best Western in Milford Ma on a business trip. Overall the hotel is OK, not great. Check in was quick and friendly and the staff was friendly as well. It is located on a very busy road so if your room is on the front side there is a lot of traffic noise. Overall the hotel is in good condition and tastefully decorated. The let down for me was a lack of cleanliness in my room/bathroom and my room door that did not shut tight against the seal allowing noise and light into the room. It isn't expensive to stay there all things considered so I suppose there is a degree of "you get what you pay for". If I travel to Milford again on business, I will look elseware for accomodations and absorbe the cost difference for my client.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for your feedback and we apologize for any inconveniences. We are working on switching all doors to avoid light and sound to come into the rooms, and the cleanliness issues has been reported to the housekeeping supervisor.

"“Very Impressed”"

5
20/06/2018

Check in was quick and friendly, I was welcome as a Best Western rewards member. As it was long drive to Milford, I appreciate that there was a 24/7 coffee station in the lobby and some fresh fruit and cookies. The hotel is well maintained and very clean. WiFi was in good speed. My room was clean and comfy, great workstation. Breakfast with a waffle maker nice food and free breakfast. Overall a very nice stay.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you, Joanne, for the kind words!

"Great Experience"

5
20/06/2018

Very comfortable hotel, I was ther before check in time when I get there My room was ready and they let me check in early without any additional charges check in was very helpful and easy. My room was nice and clean. Breakfast was very delicious.There are some walking distance of a few nice restaurants which is great. I definitely recommend this hotel.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you James! We appreciate your feedback!

"Not Impressed"

2
19/06/2018

My husband and I were looking forward to our stay here based upon the reviews that we read. We were not impressed. It does look like they went through some renovations. When we checked in after a long day of traveling, the staff did not make us feel welcomed. The room itself was clean and it was quiet but the bed was extremely hard and uncomfortable. The curtains did not close all the way. The air conditioner unit never shut off when it hit the set temperature. We even used the fitness center. The machines were decent. To work the television, you had to get off the machine and point the remote at the cable box located behind and under the tv. My husband figured it out because of the mirrors that were behind the tv. We could not get a good rest so we left early in the morning and missed the breakfast.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Hello, I'm sorry to hear you did not have a good experience. We'll take your concerns into consideration to improve our customer service and facilities. Our breakfast hours are from 6am-930am on weekdays and 7am-10am on weekends, guests are welcome to request for a grab-and-go bag if they have to leave earlier and coffee is available 24 hours. Again, we apologize for any inconveniences.

"Excellent choice"

5
08/06/2018

Being there for 5 nights, Staff were professional and friendly. I was on 2nd floor facing Maine Road . Could not hear traffic at all. Room was huge and got a great night's sleep. Very clean in all areas, rooms well appointed and a full array of breakfast options (in a very large area). we requested a quiet room anywhere. The GM that worked on our reservations a week earlier made it a point to put us on the 2nd floor. It was an excellent choice that we appreciated.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for your feedback!

"Easy & Clean"

4
31/05/2018

Easy off of highway and clean. Rooms are great for price. Location and easiness was key for one night stay. Definitely recommend. Was impressed by Best Western. Will remember for future. Had everything I needed.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you! We appreciate your feedback!

"GREAT ADA room!"

4
29/05/2018

Room 117 was close to the check in desk. It had a walk-in shower with a large shower chair which could be slid onto from a wheelchair. Decent water pressure and toiletries provided. Very adequate breakfast including hot sausage patties and eggs. I would have liked some fresh fruit, but the yogurt surficed. Attentive staff making sure items were refreshed and plentiful.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you! We appreciate your feedback!

"Clean and Friendly!"

5
27/05/2018

I had a late check-in and Vicky was the best! She was warm and welcoming after my long drive. She even gave me a free bottle of water since I was so thirsty and worn out. The next morning, I had an very early journey to travel to a meeting and she had eggs ready for me earlier then expected. I appreciated the special service. It made my business stay very pleasant. The room was clean and everything was great! Nice area with easy off the highway access.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you Danna! We appreciate your feedback!

"Great place to stay "

5
21/05/2018

I have stayed at this place a few times now and always had a great experience. The place is clean and everyone is very nice. The best thing that I like in this hotel is Breakfast. The food is outstanding. Love this place ?

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you Claude! We hope to see you again soon!

"Great value and quiet"

5
20/05/2018

We stayed 3 nights at this location which was very convenient to Boston, Marlboro and Sturbridge. We loved that it was quiet and clean and provided a good breakfast and a decent fitness room. Breakfast included eggs, waffles, sausage, potatoes, various breads, juices, yogurt, cereal and fruit. We would definately stay here again.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you Ruth for your kind words!

"best night ever"

5
14/05/2018

will definitely stay at this hotel again when we are in the area. We had the best time of our lives and everything were up to date. Bed was very comfortable and breakfast was amazing. Food was well cook.

"Perfect Stay! Friendly! Clean! Great Breakfast!"

5
08/05/2018

Best Western Milford Inn is a great representation of the Best Western brand. I know many of them are being remodeled now, just as this one recently was... It looks great & new & is very clean. Vickie is absolutely awesome!! She was so friendly & helpful & made sure we were very content & satisfied during our stay!! I stayed there with my husband for 3 nights so I could run the Boston Marathon. Vickie was interested in talking to me about the race before & after & was supportive. She was also super helpful about the fitness center & then especially the breakfast. She kept everything hot & fresh & made us some to go. By the way, the breakfast at this hotel is fantastic! Waffle maker, eggs, sausage, cereal, yogurt, smoothies, juices, great coffee (always hot, ready), muffins, bagels... all complimentary!! We'll definitely be back next year for our Boston Marathon stay!! Thanks to Vickie & the rest of the staff!!

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thanks for staying with us and for your kind words. We appreciate your feedback and look forward to seeing you again.

"Great hotel for the price"

4
04/05/2018

Overall satisfied with our stay and would likely stay again if in the area. It was clean and well maintained. Great hotel in that price range and only a quick drive to the Wrentham Outlets. Breakfast was included and there was a good variety of food options. Only complaint would be the fairly significant amount of ants we found in our room, which particularly stood out to us being on the second floor.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for your feedback, and we apologize for any inconveniences experienced. We'll take are of this issue.

"Nice Hotel!"

5
02/05/2018

We visit Milford MA frequently to visit family. This was our first experience with this newly renovated hotel which provides all the necessities. Breakfast is nicely varied, rooms are modern and clean, internet is free and works well. Cost was very reasonable. Will be returning.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much for your kind words. We look forward to see you again.

"Newly and NIcely renovated/Great Location"

5
19/04/2018

The hotel for the price was great for our stay this past Boston Marathon 2018. I was thrilled with how close to the start line/shuttle drop it was. It is all newly renovated and decorated stylish. We were especially happy with the breakfast buffet, and Vicky who oversees it. She was smiling, kind to everyone going out her way making sure we had what we needed. My children loved the make your own waffle bar, and I loved the potatoes!

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you Tanya! We appreciate your feedback!

"Excellent stay and wonderful stuff"

5
06/04/2018

Rooms were great and the people were friendly. Chris was a fantastic host more then eager to help out. It was my first time here in Milford for work and made the experience wonderful. Will definitely be staying here every time I come back.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you! We appreciate your feedback and hope to see you again soon.

"Best Hotel in Milford "

5
29/01/2018

Rooms are very comfortable and clean. Staff is friendly and helpful. Breakfast was delicious. I enjoyed my stay and will be back soon for sure. I'm recommending this place to all my friends and family.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you. We appreciate your feedback.

"Great hotel"

5
27/01/2018

Fantastic hotel for the price. Spent a weekend in the area visiting family. Used to be a quality inn with no quality. Now a great hotel with a great value. Good staff. Good breakfast. Good location. See you again in 6 months.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you. We appreciate your feedback and look forward to seeing you again.

"Best Western/ Milfford"

5
04/01/2018

Staff here was very helpful, friendly, and professional. Room was comfortable with good bed and pillows. Bathroom was clean and modern. We stayed on second floor. Breakfast is pretty good and the attendant does a nice job of keeping the eating area tidy and clean. My friend won guest of the day which was a nice lift after a long work day. Would stay here again.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much. We appreciate your feedback.

"Great breakfast buffet, clean rooms, good staff"

4
30/12/2017

Tucked on the Industrial section of Milford across from the Lowe's, a the rooms are CLEAN, quiet and very comfortable. Spacious, ours had a full tub and a variety of pillows of different firmness. The hotel decor could use a bit of color, but the lobby's modernistic feel works and the breakfast buffet offered real scrambled eggs, hard boiled eggs, sausage rounds, yogurt and a sugar free Strawberry Kiwi water that accommodates the diabetics. The usual juices, muffins, toast, waffles, etc were available with the addition of chocolate chips for the waffles. Missed having strawberry or blueberry topping for same, but otherwise an excellent buffet! Polite, useful staff make this a definite recommended stop and shopping's only two exits down on Exit 18.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much! We appreciate your feedback and look forward to seeing you again.

"Best Value for Your Money"

5
28/12/2017

This is the second time I have stayed at this hotel. The staff was A+, professional, Friendly and very helpful without being intrusive. The breakfast was always tasty and fresh, the room beautifully decorated, very clean. The bed was very comfortable and at night there was never any noise. Everything about the hotel was great. The value for your money was incredible I have paid much more at other establishments and not received the the comfort or overall friendliness as is provided by Best Western. Keep up the great work.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much! We appreciate your feedback and look forward to seeing you again.

"Good value in an updated property"

4
09/12/2017

Recently updated. Attractive, comfortable room and bedding. Quiet and efficient heating/AC. Fast WiFi. Nice breakfast. Excellent value for the area. Convenient to Interstate, restaurants and shopping.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much. Your feedback is deeply appreciated.

"Two nights Stay"

5
04/12/2017

I stayed here for two nights. My room was comfortable and clean,Breakfast is very good. All Staff was friendly. Wifi was in good speed Everything was excellent. If I ever need to stay in Milford again, I will definitely stay here!

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you so much for your feedback and we look forward to seeing you again.

"BW Milford Stay"

5
24/11/2017

We stayed here during Patriots Game. Location is about 20 minute from stadium. The hotel is newly renovated. Excellent customer service, clean rooms and Affordable rates. The beds were super comfortable and complimentary breakfast was plentiful and delicious. We will definitely come back here. Great Stay.

Sam p, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 508-634-2499. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Milford Inn

"A clean, comfortable, and quiet experience."

5
23/11/2017

I was pleasantly surprised to find this hotel clean, quiet and reasonably priced. The room was neat and clean. The furniture, TV, fixtures, and linens were all new and the queen sized bed was new and very comfortable. I found the staff was friendly, professional, and helpful. Two computers and a printer are available for use in the lobby. There was a good variety of items for breakfast: yogurt, cereal, fruit, breads, muffins, waffles, good coffee, and even sausage and eggs. I often have trouble sleeping on the road due to noise but there was none here and I slept well. It's very easy to get on and off the highway, and there are many shops and restaurants in the area including Target, Applebee's, Ninety Nine, Friday's. A positive experience all around.

Sam p, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 508-634-2499. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Milford Inn

"Great inexpensive Hotel"

5
19/11/2017

This was a last minute decision to stay here. I was very pleasantly surprised. The room was clean and very comfortable with no noise. A Friday's restaurant is just around the corner. Breakfast was much better than expected and easy to get to from the highway.

Sam p, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 508-634-2499. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Milford Inn

"Overall Review of this Best Western Hotel."

4
12/11/2017

Hotel staff were all very helpfull when needed. I often have a hard time sleeping, but I had no problem here. I had a very relaxing experience here. I felt very secure as well. I enjoyed the nice breakfast every morning and Vicky was so helpfull.

MilfordInnManagement, Front Office Manager at Best Western Milford Inn, responded to this review
Thank you for staying with us. We appreciate your feedback.

"a great stay"

5
04/11/2017

The remodel looks great. The attention to detail is much better than our last visit .The men at front desk were great. Tony helped us to find transport to airport when our plans changed. The breakfast was nicely presented the flavor syrups for the coffee was a nice touch

"Great stay"

5
01/10/2017

Our stay in this newly remodeled hotel was terrific. The room was clean, the beds were comfortable and the staff was nice. What more would anyone want? Take into consideration the previous bad reviews were during the construction remodel and give this place a chance. Will definitely stay here again!!!

"Last resort"

1
24/07/2017

When we pulled up, we couldn't find the hotel, just a large building with no signage. We drove around the construction debris looking for the hotel. Finally finding a review online noting that the entrance was through the back, due to the entire hotel being under construction. I called every hotel within 20 minutes drive, begging them for a cancellation or a broom closet; none had any to spare. Once inside, we found the front desk by following printed signs taped to the walls. Treading over exposed carpet padding, down hallways draped in plastic sheeting. The dejected kid behind the counter seemed surprised we had booked for 3 whole days. He let us know that we could have breakfast in room 104. Thankfully, I don't have a sense of smell. My husband reported that the entire place stank of paint, carpeting, carpet glue, and drywall. I could however taste the drywall dust. The next morning, at 10am, I went to the front desk to check out, 1 night was enough for us. The lady there seemed shocked that I had not enjoyed my stay. "Whatever was wrong?" she asked. I spread my arms wide and pirouetted. She seemed unamused at my flowery, yet civil, display of dissatisfaction. I informed her that, no, we would not be staying. She informed me that was fine, they would be charging me for all 3 days unless Expedia contacted them directly. I pointed out that they had run my card, not Expedia. She countered with something about royalties charged. I countered with, "You can work that out with them. I expect to not be charged for days I do not spend here." I left, unable to take much more construction zone or the intractable woman I contacted Expedia and they quickly understood my problem and called the hotel. The hotel didn't answer the phone. They didn't answer the phone 8 times. A week later, after being charge for all three nights, I contacted Expedia again. They contacted the hotel. The hotel picked up the phone this time. And stood by their decision to charge me for days I did not spend in their hotel. I told them, "please charge me for the night I did stay. But you can't really justify charging me for a room I was not in, and that I informed you I would not be in. A room you in all likelihood rented to another unfortunate traveller." They felt they could, and refused to refund.

MilfordInnManagement, Manager at Best Western Milford Inn, responded to this review
Thank you for taking the time to complete this review.

"Not Fussy, But Still Not Satisfied"

1
19/07/2017

We needed a place to crash before a medical appointment in Boston. This motel is undergoing renovation, indeed it looks like a construction site which is not the reason for the review. Signs to entrance would have been helpful, as well as a sign identifying the hotel as the hotel. Agree with the comment about security--I have stayed in hotels undergoing major renovation before--they had the desk right inside the temporary entrance. At this Inn, anyone could have been wandering the halls as the desk was nowhere nearby. Check-in was very slow--we arrived late, so not sure if we woke up the attendant or he was new to their software. Two computers and nearly 10 minutes later we were checked in. We are not fussy at all about where we stay--we just need it to be clean. While it is true that the rooms have already been updated (including new, comfortable pillowtop mattresses), we found crusted material on the brown top cover (very visible--can't believe it was left this way) and stains on the white duvet. The duvet was made up so that only a few stains were visible on the edge, but when I pulled it back the underside was stained ALL OVER. GROSS!!! If this is not enough, the construction is not of high quality....doors don't fit frame, you can see the locking mechanisms and light comes in from the hallway, the wall paper and drywall doesn't reach the edges of the bathroom door frames, and while there was a shiny new rain-style showerhead, the shower curtain was covered with mold. Towels, the two we had for the three of us, were clean but very old. We did not try to use the advertised WI-FI. Breakfast was set up in an unused guest room--we grabbed a piece of fruit/juice, so can't comment on that. While check-out clerk was pleasant enough, I am not sure this Inn will be able to pull it together, even after renovations are complete.

MilfordInnManagement, Manager at Best Western Milford Inn, responded to this review
Thank you for taking the time to complete this review. We are doing everything necessary to work out the problems you described.