Best Western Hotel War Bonnet Inn,  Miles City

4.0/5  - based on 259 guest reviews.
1015 S Haynes Avenue, 59301-5727, Miles City, United States - See map
+1 406 234 4560 +1 406 234 0363



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
TripAdvisor Traveler Rating
based on 259 traveler reviews
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Experience it all - natural beauty, leisure, beneficial business meetings and exploration - when staying at this well-appointed Miles City, MT hotel. Make the most of your business trip while staying at this Best Western War Bonnet Inn - Billings Clinic, Bureau of Land Management, Fort Keogh, Sanjel Corporation and Montana Fish, Wildlife and Parks are all minutes from this Miles City hotel. If you're visiting the area's students and faculty, you won't have to travel far - Miles Community College is only a mile away. Many guests enjoy the fun and adventure of fishing at Yellowstone River and Spotted Eagle Lake, golfing at Miles City Town & Country Club and swimming at Miles City Natural Oasis during their stay. Local events, like the Bucking Horse Sale, Eastern Montana Fair and sporting events at the nearby high school and college, are also within a short drive. Discover new things by visiting Range Riders Museum - it's conveniently located near this Miles City hotel. Just two miles from downtown, you can easily find wonderful restaurants within minutes of this Montana hotel. Feel right at home in the luxurious, yet affordable rooms at this Best Western War Bonnet Inn. All rooms offer cable television with HBO® and Disney® channels, free Wi-Fi, a desk, a coffee maker and much more. Get a wonderful start to each day with a delicious complimentary full breakfast, including scrambled eggs, bacon, sausage, biscuits and gravy, cereals, fresh fruit, pastries, juice, coffee and tea. Relax after a day of sightseeing or working in the serene heated indoor pool, hot tub and sauna complete with lush plants surrounding the pool and a changing room for your added comfort and convenience. Get even more value out of your stay at this pet-friendly Miles City hotel with access to a 24-hour front desk, free parking and cold weather hook-ups. The friendly staff and cozy accommodations are ready to welcome you at this Miles City hotel. Make a reservation at the Best Western War Bonnet Inn today! Enjoy your stay. Our Hot Tub is under renovation and will not be available for guest use until further notice. We are sorry for inconvenience.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 259 guest reviews
GreenLeader Bronze

Business Business 51
Couples Couples 78
Family Family 95
Friends getaway Friends getaway 8
Solo travel Solo travel 16
Sleep Quality
Best Western War Bonnet Inn,Miles City
  • 5
    « good hotel »

    overall great hotel and excellent staff but parking lot is to small and shower changed temperature without warning and was low pressure. The king size bed was extremely comfortable and the room was very nice.

    « Cross country trip »

    Not good with words. But traveled with pets. Got 2 rooms both were clean and comfortable. Clerk was friendly and efficient. Will definitely stay there again. Parking was a little tight. But no other problems with stay

    « nice rooms, freindly staff »

    travelling after a long day we were looking online for a clean comfortable hotel, many times pictures posted are not current and you're very disappointed when you check in, The war Bonnet Inn rooms were just as they were online, no surprises!! We checked in after being greeted by friendly staff and had a wonderful rest, next morning hit the road again but not before a very nice breakfast that was included. Will stay there again

    « A Few Tips About This Best Western »

    Located close to I-94, the Best Western War Bonnet Inn is comfortable, convenient and reasonably inexpensive. It was the only Inn that served free Chile and Potato Soup when we checked in. This is a well operated Best Western. Even though the Inn is older, we found our room to be clean with comfortable beds. The sink basin is separated from the main bathroom, but we had no trouble with that feature. This hotel is two stories with parking in front of the downstairs rooms. We had no issues with noise from the outside or through the walls. We found the breakfast more than plentiful. The breakfast area was open by 6:00 AM for early travelers. Just down the road by Walmart is a Montana's Rib and Chop House Restaurant. It is a good find too. If you found this review ?helpful? in any way, please press ?LIKE? to let me know.

    « It was a good.... »

    sleep. Lots of places to eat and night life! We had an abundance of snow. Our room was find, breakfast was good. If you have a pet this place works, places in the back for pets to do their business. A bar across the street for a few rounds, casinos are everywhere! For breakfast take the tray from your room to care your food back, they have Waffles!!!

    « Nice Kick-off To Two Weeks Trip »

    The BW War Bonnet Inn in Miles City was the first stop on our August 2017 two weeks Western Trip. Their great location -- just two hours from landing in Billings, MT, was the real reason we chose this BW. The manager was friendly, welcoming, and helpful regarding local information. The venue is old, but well kept up, and quiet despite being on the main street coming off I-94E. The room was clean, attractively decorated, and on the first of two floors. The hotel is close to nice restaurants, shops -- including a Walmart where we needed to purchase a few items, and a great coffee shop for our usual take out to start our second day on our trip. Although there is not a lot of hotels in Miles City, we certainly are happy with our choice of another BW!

    « war bonnet »

    It was a nice stay and quiet. Got a room we wanted and on the floor we wanted. Breakfast was hot and always attended to. Even though it was freezing out side it was warm and toasty inside. Would recommend to friends and family. We stay there often.

    « Nice »

    My stay was comfortable I would probably enjoyed more of the facilities had it not been -26F outside but the room was warm and the complimentary soup was hot. I would definitely like to return when it isn't quite as cold

    « Good place to stay. »

    This hotel has everything you need. The beds were comfortable, and the complimentary soup for supper was a welcome touch. We've stayed here twice and enjoyed our stay both times. It's right on the main drag and easy to find.

    « Very nice experience »

    We appreciate getting to look out our room window to see our vehicle full of Christmas gifts during the night. Firm comfy bed with extra pillows. Hot soup welcomes evening check-in, and full hot breakfast, too.

  • 4
    « Good Value and Good Breakfast »

    We enjoyed our stay at this hotel. Although it is on the main street, it was quiet. We really enjoyed the breakfast. The only thing I would mention is that rooms are accessible from outdoors; there is no inside hallway, which may be a concern in the middle of winter. We had unseasonably warm weather for our stay, so it was not an issue. Even so, we would stay here again.

    « Very Good Stay after a long and tieredsome driving »

    We were very tiered in the bad weather driving We were welcome at the hotel staff and checked in the room in few minutes the Soup and Crackers helped us in releasing our stress full driving We enjoyed the Movies on out Lap top slept very well on very comfortable bed Morning breakfast was excellent and the the check out was very Quick

    « Very Well Located »

    Very Nice Little Hotel very nice staff very helpful breakfast was very nice many items to choose The hotel is located surrounding restaurant and business places The soup in the evening was very nice as welcome

    « Need more room in parking lot »

    Place was clean and good breakfast. No issues. Hot tub and pool were not crowded. Had the place to ourselves. Parking lot is small and hard to maneuver in. Got a door ding in my new Duramax. Not happy about that

    « Nice Hotel for over night by pass traveler »

    Very nice clean hotel Everything was up to the expectation and price we paid Staff was nice to help the guest We were tiered after a long day The stay was relaxing and comfortable We did not eat breakfast we had to leave early

    « Well dressed and knowledgeable staff »

    Staff was very helpful and well dress Knowledgeable We enjoyed the breakfast and the Soup in the evening there were many items in the breakfast Room was nice and clean peaceful place very nice little town we enjoyed shopping there is no sales tax cant beat the savings Overall we had pleasant trip

    « Very Comfy Stay »

    We stayed at the hotel on our leisure trip We really enjoyed our travel in the area What a big Sky What a natural scene Loved the scenic tour in the area Hotel staff was very helpful Hotel was very nicely centrally located

    « Highly recommended »

    Front desk staff are extremely friendly and helpful. The rooms are clean and comfortable. Good hot breakfast provided. Hot soups are available in the lobby until 9 pm. Wi-Fi works fine now, after several years of frustration.

    « Very nice hotel to stay »

    the staff is really helpful we enjoyed visiting the town the Room cleanliness was very very good I will come back and stay after 4 or 5 months when I come back in the area The outdoor opening of the room was helpful to us no luggage to carry

    « Bunny in the room was nice reception for us »

    When we entered in the room we show bunny made from wash Cloth What I nice presentation Special welcome for us I love Bunnys The Bed was comfy Breakfast was excellent All the services Tv/Internet enjoyed the movie which we down loaded on our I PAD

  • 4
    « Very Good »

    Nice comfortable place with entertainment businesses nearby. I have 3 other employees staying there and they have not had any complaints. I would definitely stay there again and in fact will be back later this week.

    « Choose Best Western War Bonnet when in Miles City »

    We called from the road to make our reservation and in only a few minutes had a confirmation. Easy check in upon arrival and very courteous staff. Room was great. Breakfast also was sufficient to start the day (good coffee).

    « Very Knowledgebale and helpful staff Soup was the best item for our trip »

    Breakfast was excellent Many choices We were tired and Soup made out tiredness disappear and we became fresh Staff is very helpful and knowledgeable we really enjoyed our stay we will come back the access from highway was ez off and on it was having restaurant in walking distance we notice some construction work going on in the property we were little disturb but our stay was wonderful with the Soup and Morning breakfast and sleep in the night

    « outdoor access to room »

    The War Bonnet Inn is an older property with outdoor access to the room. I'm not too comfortable with that - in the winter time, would be cumbersome to have to put your coat on to go to breakfast! The room was neat and clean and the bed was comfortable. The breakfast was good. The front desk staff was friendly and helpful.

    « Just don't stay »

    Mikes City has a few choices but this may be one of the worse ones. Hair in bed, spider in sink, very tight parking lot and overall a seemingly old and in poor shape hotel. I was disgusted by how dirty the room was.

    « Good soup, fresh cookies, quiet stay »

    Enjoyed extra perk of hot soup in evening, meant we didn't hav6 to drive for a light meal. Very good, choice of two soups, in addition to fresh cookies. Very quiet room, even with busy street in front. Very good breakfast in morning. No issues at all.

    « Never again »

    At the beginning of September, myself, my husband, my son and his girlfriend were caravanning from Northern California to the Northwoods in Minnesota for a family visit. The first night on the road we each stayed with friends in the Boise area. We discussed staying in Billings MT the second night but I wanted to get closer and reserved rooms in Miles City for amlate check in. My son arrived first. His room smelled of cigarettes and he was pretty sure there were fleas. I arrived about 20 minutes later and complained about the property advertising the rooms we reserved for $30 less on the internet for the same night. The manager offered a modest 10% discoun and stated they were the last two rooms. After waking in the morning to cold water showers and the girlfriends leg being flea bitten, oh not to forget the earth shaking wall pipe noise abruptly awaking us at 6am, I complained to the morning manager who was sincerely mortified. She apologized profusely, said they had not been full the previous night and was not sure why we were told that. She asked for our email addresses and if it were ok not to closeout the room charges because she was only' authorized to offer 10% discounts. She wanted to talk with the property manager to see if something more could be done. The property manager called me to hear what had happened, made excuses for the hot water, and said he'd make adjustments to our rates. My son actually was subsequently charged MORE than the rate quoted! I have yet to hear back from the property manager for an explanation. Horrible customer service!

    « Cookies Yum »

    Really didn't need hot cookies after riding all day but went for it anyway. Fast check in . Thank you Larry . Spacious room, clean and a shower head that you don't have to duck under . Nice stay after a very long day .

    « Family of 5 »

    It's hard to find an affordable room for a family of 5 that offers a great value but this one fits the bill! We stayed in the suite which was huge, had 2 queen beds in a bedroom and a pull out couch in the 'living room'. It was so spacious, had a mini fridge, microwave, small table and actual sitting chairs. At 4pm the hotel offers complimentary cookies and soup, and in the morning provides a full breakfast with many good choices. It was the best value/experience with amenities that I've found for our family. There is even a swimming pool, hot tub, and exercise room all in this convenient motel just off the main highway. It was quiet, comfortable, and clean, and the other travelers were even very friendly! The staff was great. I highly recommend!!

    « Good Old Hotel, Parking is Tight »

    We have stayed here several times over the years. Rooms are clean and comfortable. Typical BW. Facility lay out is quite old with all rooms entering from the outside, but well maintained. Only real downer is the parking situation which is EXTREMELY tight when they are fully booked. Found a great new restaurant just up the street. We would stay here again.

  • 3
    « Needs updating »

    The staff is friendly and accommodating. I have stayed here before because a lot of times we travel with the grandkids and I like to have a pool when I do travel with them so they can move around after a long day in the car. The room probably all the rooms need updating. Paint the doorways, do touchups where necessary. I asked for an extra comforter and blanket for grandkids all they could do was give me one blanket. We left early so I don't know what the complimentary breakfast was like. I don't think I will book with this motel again.

    « Friends extras »

    This hotel was great pool was nice. I thought that cookies An soup in the afternoon was a cool extra. We had the cookies at check in an where great. Room was cleaned An hotel was well taken care of. Would go back to again

    « Best west miles city »

    Need to relocate to larger lot. Need to acomidate more parking area do guest. Did like that shopping andresteraunts are all within walking distances. The staff were very professional and polite. I would definitely stay with you again.

    « Very Quiet and an Excellent Nights Sleep »

    With outside entrances we were amazed how quite the hotel was and we got an excellent nights rest on a very good bed. We would come back here again if we are in the area it is a very good hotel. The hotel is easy to get to from the interstate so getting off and on was very easy. The breakfast was also very good. This is an excellent place to stay.

    « Absolutely wonderful. »

    I arrived after a long drive and had a beautiful clean room. I enjoyed the pool and breakfast. The bed was so comfortable, I slept great !! The room was super clean and the front desk employees were very friendly

    « Nice hotel »

    This is an older property of the "motor inn" type, with exterior doors. Exterior shows its age, but the rooms are immaculate and updated. Doors are very secure with 3 different locks. Breakfast was quite good.

    « Older but a good place to stay »

    The motel was easy to locate. The room was clean and ready when we checked in. The staff at checkin were very friendly and explained all the amenities. The pool area and hot tub were working and very comfortable to use. The breakfast was very good and they had adequate food available.

    « Relaxing experience! »

    We enjoyed our stay at this hotel. After spending over a week camping in the Tetons it was great to have a comfortable bed to sleep in, a relaxing pool and hot tub, a shower, and a bowl of soup when we checked in. Loved the breakfast in the morning and the newspaper. The staff was friendly. Our room was clean. Quiet. Solid wifi. We would definitely stay here again. Overall a great experience.

    « Well worth staying at this hotel »

    We needed a hotel at the last minute, late in the evening and this hotel worked out to be just what we needed and checking went quickly and smoothly and we got a good room at a reasonable price. The breakfast was a highlight. Good variation of food options and they all were fresh and well prepared. The amount of space for sitting to eat in the breakfast area was a bit less than it should be, if they could find a way to add more tables that would be a good thing, but it was not bad.

    « Overnight »

    We stayed on our way home from Colorado. We are Best Western Diamond customers, so we stay at a lot of Best Westerns. This one was unique with a soup bar available in the evenings. The service we got was great. The breakfast was free. The rooms could use an update. Our air conditioner had to run and it clunked every time it shut off. The bathroom was clean but the shower has turn type knob and they were stiff to use. The beds are not great. Time to get new mattresses. Location in town was good. There were a few restaurants nearby and Walmart is in walking distance.

  • 3
    « Good breakfast but sketchy pool and carpets »

    We stayed here one night with our four year old and nine month old. The room beds were comfortable, but my wife was turned off by the stains on the carpet and bed skirts. The kids liked the pool but the floor of it has holes in the paint and we vacated when we saw a clump of hair floating by. The breakfast was very good and the staff extremely friendly.

    « Nice place »

    The service and breakfast were the best. Towels were super soft which was great. Desk was in bad place. Could have been moved away from the bed. Comfy chair but bulb burnt out in lamp. All in all I would recommend this hotel.

    « Great value. »

    The staff was friendly and very helpful. The hotel is clean and comfortable. I have never stayed at a hotel that offered soup and cookies in the evening and a hot breakfast in the morning. I would stay here again.

    « Nice motel in convenient location »

    From the friendly staff at checkin to the breakfast the following morning this was a convenient and pleasant motel. The desk clerk was able to recommend several good restaurants in the area. The pool area was clean and inviting. We were pleased with the quality of the exercise room. Our room was as you'd expect from a BW motel - clean, updated, restful.

    « Best Western War Bonnet »

    We chose this for our four night stay in Miles City because of positive reviews and cost. The location was perfect for us and the overall quality was good enough for us. The clerk named Leeann is wonderful and really knew how to get things done! Our frig wouldn't run and her maintenance man traded it out in a jiffy!


    After the previous nights stop at another BW this was so different. Staff were very helpful, room was excellent, hot tub and pool were great. Cookies and Soup served after 4:00 pm and the breakfast items were of a high quality. The hotel is only minutes from the highway and easy to find.

    « Home Away Home »

    Hotel building is old but the staff and food is excellent. Breakfast was very tasty with variety of options. Service standards are at par level overall experience was WOW. The staff cares alot about the guest and amazing internet speed for browsing its a complete Value for money.

    « excellent place »

    oh yes! its the best place in recent time we have stayed sheer value for money. very supportive staff and well cleaned and comfortable rooms. we enjoyed our stay and remembered old days when we use to get such a personalized services

    « Wonderful place to stay »

    This is a great place to stay. Room was clean and bed was very comfortable. We enjoyed the evening soup bar and fresh cookies. We would definitely stay again if in the area. Good location and close to freeway.

    « Best Place to Stay »

    We always try to stay at a Best Western because od the quality of their rooms and their breakfasts are always top notch. The Front Desk personnel have always been friendly during our stays. The rooms have always been comfortable and personnel are quick to correct any concerns which in our case have been rare occurences.

  • 3
    « Okay for a road trip »

    This is a tired facility. Exterior access only on a busy street. Most guests appear to be people working in the area. There are some good restaurants nearby. Staff and services were good. Not a good value for the money though - other options are available.

    « Decent for one night »

    The older style hotel runs the risk of a loud person in the parking lot waking EVERYONE up. I'm glad that didn't happen. Security is also more difficult in older-style hotels. The clientele wasn't too rough at this place, so we all felt safe. The breakfast was better than I expected.

    « excellent experience »

    should try at least once excellent place and value for money the property is clean and well maintained. the staff is good and very helpful. if you coming with the family this is the place you are looking for i can assure you this.

    « Wonderful trip »

    It was a Nice stay in a small town. Comfortable bed , hot breakfast . Wifi was a speedy one. Old but nicely appointed room. Professionally handled services. We enjoyed sauna &my kid were in pool for hours.they enjoyed the whole trip We will keep this place in our diary for next time sure.

    « Amazing hospitality »

    The hotel exceeded my expectations. Modern, up to date guest rooms furnished with refrigerators, microwave ovens, desks, flat screen televisions, and comfortable beds. Warm, friendly staff. dekey is a interesting guy. he help me to get my car keys i lost in dark somewhere. hospitality is really good which i like most. It is located near a Walmart and several top-rated restaurants. hotel staff is very friendly and helpful.

    « Stale Food, Dirty Bathroom, and no internet. »

    Overall this is the type of place that you should expect from a $60/night motel. If you are paying $90 or $100+ per night then find something a little bit more classy. The WiFi lets you connect but there is no internet. I wouldn't let my family shower because the bathroom was quite dirty. The breakfast spread was typical, but I guess they don't have enough people coming through cause all the dry goods were stale. Lastly, the staff sits in the lounge eating food while watching TV and are not very attentive.

    « Business travels »

    This is an older property that is quite well maintained. Many of these older places are no longer on my stay list due to room and hall odours but this property is and feels clean. There are no ramps or elevator so keep this in mind regarding mobility issues. I had a good stay but I can't quite rate it as a 4 but it's close.

    « Bad night »

    This hotel is cheep in every way. The rooms are in need of a remodel. I felt unsafe. The breakfast was small and didn't taste good. Wish I could have stayed some place else. The walls are paper thin, I could hear the conversations next door and upstairs.

    « Caring Staff and excellent Breakfast »

    We had very pleasant stay Room is nice and clean Breakfast is very nice with lots of variety The beds were very nice Walking restaurant made our evening comfortable after long drive The staff is very caring

    « Great stay »

    Room was very clean when I got there. Larry at the front desk was nice and informative . Outside entrance was nice since I had my dogs with me. Overall, a great place to stay. Bed was really comfortable too, can't beat that!

  • 5
    « courteous staff with good service »

    we were passing through city to reach our destination and stay there to get refreshed as driving for long hours. we enjoyed hot tub and is good option to stay while passing through. dinning option are available at walking distance from this motel.worth what you pay for

    « great value for money »

    Ask for Dhiraj Sharma the guy is very helpful and will make ur stay memorable. the hotel is nice and very comfortable and the services which are being provided are good. In case you like personalized service with good intentions and made feel wanted in the hotel.

    « Mont. »

    Stayed at the war bonnet best western for 5 days. Rooms were clean. The staff were friendly and polite. They had fresh cookies in the pm, and hot soup. The mornings had the normal hotel quick breakfast of eggs bacon or sausage with biscuits and other breads and Danishes. I am satisfied with this Best Western in the small town of Miles City.

    « Not the typical BW quality »

    Loud in the morning. Trucks running right outside your door. Had to change rooms because it had not been cleaned at all when I checked in. Breakfast is mediocre. Bed was not comfortable. Could hear people moving around in the room above mine until very late at night. Gentleman at check in was very nice and accommodating. The woman at check out was not friendly at all

    « Not bad at all »

    We stopped and stayed on our way through town. The room was a good size and clean. Parking lot is made for small vehicles so it's a little tricky. Breakfast was good as well, lots of variety. Friendly staff and they were very helpful with directions and such. We didn't stay long enough to check out the pool and fitness centre though.

    « Does the job. »

    Greeted warmly by desk clerk Keith. Made us feel at home. Our previous stay felt like a community center (water slides in pool area) and was in boisterous use by many children. This was a good, no frills motel, showing some age. Run by Bliss Hospitality. We saw mostly construction and maintenance workers. Everything worked as expected. Pool and hot tub were very welcome. Really easy on and off I-94. Great eating place, Blackiron Grill was next door.

    « Great rooms, hot tub and sauna! »

    Many hotels in the area look better from the outside, but they don't have a hot tub or sauna-or even cookies and soup in the lobby. The rooms have been redone but there is still the underlying structural evidence that his has not always been a Best Western.

    « Fit the bill »

    Room is very clean, beds are super comfortable, slept great. Wifi isn't great which is pretty typical. Great location - walking distance to the Black Iron Grill. TV is good. A little noisy from street noise. Room opens directly to parking lot, but very convenient access to my truck.

    « Mediocre »

    The room was clean, but the bed wasn't comfortable and it was noisy. Lots of construction workers staying there and parking was cramped. The whole place could use a facelift. Not the best value. We wouldn't stay again.

    « Stay Away »

    This is one of the worse Best Westerns I have stayed at. They are trying to improve; for example they gave me a very nice gift bag on checking in (water, snacks). But the room smell musty / smoky, it was noisy, no shampoo in the bathroom.

  • 2
    « Nice Staff, Not So Great Hotel »

    Our family of six stayed here two nights in July 2016. It was our only option for our large family in Miles City except for booking two rooms at another hotel. On the plus size, it was great for us to find a place where we could all fit in one room. The room was also large enough with a separate living room area. The staff we encountered were all very nice and friendly. On the down side, the place is run down and needs updating. We had towels for only four despite booking for six, even the second day when I asked for them on our way out in the morning. I finally had to go to the front desk, when asking for towels in the pool area, and ask for them in our room. Maybe guests walk off with toilet paper because there was a half roll with one roll extra on our first day. The second day the extra roll wasn't replaced and, yup, we ran out in the middle of the night. You had to hold the the toilet handle to get it to flush just liquid and a little paper. It plugged once or twice while we were there and my husband had to get a plunger from the front desk to plunge it! The AC in the bed room didn't work except on fan so we had to have someone look at it. The breakfast was mediocre at best, burnt biscuits one morning. The pool was OK. Quite small with ledges in the water along the entire thing so you couldn't swim unless you were in the middle of the pool although it would probably be helpful for young kids to have the ledge. The small parking lot was full both nights, and when we drove by on our return home, with large BNSF trucks. I suspect a contract with BNSF doesn't motivate them to upgrade the hotel. They desperately need to re-stripe the parking lot to make spaces big enough for those large trucks & have some sort of additional parking. The parking lot was a nightmare.

    « Soups On »

    Many motels offer unique items in their lobbies like fresh baked cookies(which War Bonnet offers) but how about two hot and fresh soups? War Bonnet offered a veg. beef and/or a tomato specialty soup AND both were very good. After a long day driving across Eastern Montana or Western North Dakota, especially this time of the year a bowl of hot soup it great.

    « Want to go back again »

    All staff was warm and friendly. You ended up feeling like family. We stayed for two day and each day was great. Breakfast was good. There was a nice variety to choose from for everyone. Each employee we met was friendly and enjoyed meeting us and trying to make sure we had everything we needed. Only issue small parking lot. If one person parked wrong it reflected on everyone else in that row.

    « Room with breakfast »

    An older Best Western but it is clean. Larry at the front desk was accommodating. We couldn't get the TV remote to work and he was immediately on it and had it fixed. The shower has great pressure. We didn't have breakfast here but it has scrambled eggs, bacon, waffles, cereal and yogurt. The price was $55 less than the sleep in suites and all we needed was a place to sleep and get on the road the next day. We are BW members so always nice to get a discount.

    « Not a place for a business professional to stay »

    Loud, internet doesn't work, he really not what the reviews said it would be. Have listened to a diesel truck idle outside for the last half hour or so. I'd say stay at the sleep inn across the street, wish I would have.

    « Not fancy, dated - but rooms clean. Soup and Cookies in the afternoon! »

    Very nice pool and spa area. Rooms accessed from the outside, but comfortable. We stayed here a year ago and would stay again. They work hard to accommodate you. Easy walk to multiple restaurants. Now my specifics: Hotel Evaluation Criteria MY HOT BUTTONS!!! -Internet connectivity and speed - moderate -Bedside tables on both sides - yes -Readily available electrical plugs for bedside (CPAP) - yes, in lamps (ALL HOTELS should do this!!) -Readily available electrical plugs for desk - yes, in lamp -Fridge and Freezer (ice packs) - yes -Clean bathroom - yes Lobby staff - very friendly Carts available - outside access, didn't check Elevator to upper levels - no Road noise - not noticeable Guest Laundry - not sure Room General -Bed Comfort - ok -Chairs/Couch - desk chair, 2 chairs and table -AC cycling noise, constant fan setting, temperature control - constant fan setting, AC cycling noise minimal -Central or individual AC/Heat - individual -Balcony - no, walk out on lower level, balcony on 2nd level Refigerator/Freezer - yes Microwave - yes Coffee Maker - yes, single cup Internet -Speed - moderate -Ease of connection - good, once you log in, don't have to redo, but will make you accept Bathroom -counter space - moderate, outside bathroom area -tub - small, but clean -shower (shelves, water pressure) - good -shelves for shampoo etc. - on tub -hand rails in tub shower area for stability - yes -overall size - small -outside sink available - yes Breakfast - good Restaurant -onsite - no -within walking distance - yes -within 1 mile driving - yes -delivery available - yes Fitness Center - yes Pool - yes Hot tub - yes

    « Nice hotel, older. Rooms are accessed from the outside. »

    This hotel is nice and clean, but it's old but well maintained. You access your room from the parking lot. We recommend staying here. The staff is pleasant. It's a close to walk to restaurants. There is a decent breakfast, and soup is available in the lobby until 9 pm. Depending on where your room is, the ice machines aren't in convenient locations. There are lots of casinos in the area it seems.

    « Road trip to Oregon »

    Used TripAdvisor reviews to select yhis motel. My experience supported the good reviews. Checkin was very easy with a very friendly and helpful staff. Room was very clean and current. The bed was very comfortable. Will stop here again on my next trip through the area.

    « Rude »

    This was once again a very bad mistake in staying at a Best Western. They charge me over 122.00 for a room that was not worth 40.00 The rooms smelled like dog and cat and the rooms was not total cleaned. When we checked in there was a front attendant that look just discussing with big holes in his ears. We was told about having cookies avable to us and when my wife went over to get some the attendant stated that he was not going to making any. It was not close to 900 yet. Then in the morning when we went for breakfast there was about 12 people trying to get some food and they ran out of everything and I was told by the Very big attendant that she did not have time to fix anything and that to bad so sad it was now 900. REALY!!! you charge me 122.00 for very poor room and no food which was to be part of the outrageested price I had to pay. Talk about poor customer services. If I did anything like this in my work PEOPLE DIE!! I am once again seeing that there is nothing Best about Best Western. I get better services at super 8 or motel 6 and these places are dumps. Talk about total running out weekend trip.WOW

    « Still a great hotel! »

    We have stayed here through the years and have always been pleased. When it was sold I was concerned that they might change and am happy to write that it is still a great place to stay! The evening soup bar is a welcome respite from eating in restaurants day after day! We each took our bowls back to our room and enjoyed them while. Watching tv. Our room was very pleasant, newer furnishings and very clean. Plenty of hot water for showering, many channels to choose from and bright lighting to read by. The Internet connection was fast too. While we didn't use the indoor pool it was being used by many guests. The breakfast selections were good and the coffee freshly brewed and tasty. It's not the newest hotel in town but it is just as nice at an affordable rate!

  • 5
    « Pleasantly surprised »

    Stayed here while passing through on a family road trip. We were pleasantly surprised by free soup and cookies when checked in. Room was nice and clean and spacious, pool area was nice and clean. Good location next to multiple stores, restaurants n gas stations in walking distance. Friendly staff. Would definitely stay again.

    « fun,fun,fun »

    love the motel in Miles City,MT. it was clean, people were very friendly, staff was awesome.the staff helped with maps for directions to where we needed to go.we`ve never been to a city public swimming pool that was pond the kids really enjoyed it.

    « 8:30 »

    Very Nice. Great place to stay when traveling west from MN. Alway stay here when we get a late start towards Bozeman Mizz. Breakfast is usually very nice to get you rolling before hitting the road again. Great cup of soup as well before going to our rooms at night. Highly recommended and usually always encounter a very pleasant staff.

    « Friendly, efficient and comfortable »

    The employees are knowledgeable, friendly and informative. Very good service and comfortable lodging. War Bonnet Inn is close to the interstate as well as crossroads for travelling both south and north. There is variety of breakfast items (bagels, cereals, egg/cheese omelet, sausage, yogurt and fruit. The late afternoon soup offered is good and certainly supplements the dining budget. Close to good restaurants.

    « Family Reunion »

    We were in from Boise visiting family and was able to stay at Best Western. I booked over the phone for a 2 queen room, but when I checked in, was upgraded! We travel so much and are reward members and because of our status, the front desk graciously upgraded us to a suite, which was perfect as it was my mom and I along with my nephew... Private room with two queen beds, living room with pull out and kitchen table. Our room was very clean and comfortable. -This hotel is pet friendly and free parking, although small. The railroad guys were staying there, so you want to get there early as the parking lot fills up. The breakfast was really well appointed and they offer soup and cookies at night. -The pool was indoors and pretty nice. Enough chairs and tables for multiple families.

    « Excellent service »

    We arrived late in the evening and the staff person was great. She had a smile and gave us our room quickly. The room was clean and it was a welcome rest after traveling all day. The next day breakfast was very good. We had biscuit and gravy, cheese omelet and sausage. There was yogurt, cereal, breads, muffins, and fruit to choose from. The checkout was simple and quick. We were offered water and snacks to take on our trip out. I would stay here again.

    « Very pleasant, small parking lot »

    I had a very pleasant stay here. This is an older motor inn U-shaped style hotel. Parking is in the center of the U only, and rather tight for trucks and rigs. I was driving a full size van. If you are pulling a trailer, there is no place to park. The hotel is pet friendly, but the property is limited due to it's design. The only grassy areas are small and along side the side of the hotel. These things may not be priorities for you - in which case, this is a great place to stay. Friendliest desk staff on the planet. Very clean and well maintained.

    « Great staff, clean rooms »

    This was an older hotel, the kind where you park by your door. The staff was very friendly, giving one an at home feeling. We felt welcome. The room was well kept and clean. It had everything we needed for a restful night. The breakfast was good and had several choices to start off the day. Checking in and checking out were good experiences with very nice staff members.

    « Okay »

    For what we paid it wasn't worth it. The number one rated hotel in the area was cheaper than this place and I'm sure it was worth your while. It wasn't as upscale as it came across. Although, the staff was very friendly and the offered a good free breakfast but could offer a little more fruit.

    « Warm and welcoming »

    The staff that checked me in were very professional and pleasant. She explained the amenities in detail. I had requested a first floor room and received it! My bed was comfy, the room clean and the location quiet. the War Bonnet Inn is easy access on and off the interstate. I will definitely stay here again!

  • 4
    « Relaxation »

    Had my grand daughter pool nice clean. Hot tub functional okay, Sauna was also acceptable clean weight room complete cardio good yoga balls TV on to NBA Play-offs over all pleased. Very helpful with local Food/restaurants and services in area excellent

    « Over night traveling thru »

    Hotel is older but well maintain. Beds & pillows comfortable. Dining options within walking distance. Served cookies & soup till 9pm. Breakfast was disappointing. Ice machine not working this morning when we want some for the cooler. We would probably try the hotel across the street next time. Just because I like to try new places.

    « Above and beyond »

    The staff was very pleasant and even upgraded our room to a suit and gave us popcorn! Breakfast had a great selection of Omelets, waffles, biscuits/gravy, and fruit! Pool area and rooms seamed clean. The building is a little dated but they do a great job with what they have. They exceeded my expectations.

    « Clean Rooms »

    It's a clean hotel/motel whatever you want to call it. The doors to the rooms are all exterior doors. No elevator atleast when I was there so be mindful of that. The insulation in the rooms isn't the greatest and I had a room next to the busy main road and could hear a lot of traffic throughout the night and I'm a heavy sleeper so I couldn't imagine someone who is a light sleeper getting any sleep if you get a room too close to the road.

    « Updated, but lacking in a few areas »

    During our three night stay, our room was not cleaned once. We were compensated with rewards points, however, I do not feel that was adequate. Also, the parking lot is extremely small and tight. Something needs to be done about that situation. The majority of the vehicles were large BNSF vans and oversize pickup trucks taking up multiple spaces. Also, there was no handicapped parking. Besides those two problems, the rooms were updated, the TV channel selection was great, and the beds were comfortable. If the cleaning and parking problems are addressed, we'll definitely stay here again when we're in the Miles City area. If not, there's a brand new Sleep Inn across the street that looked inviting.

    « Pick a different hotel in Miles City »

    This hotel needs a complete update. Second poor experience here, Outside of hotel in run down, Wifi did not work, tech support unable to help, power outlets in rooms are minimal and what there was were so worn they would not even hold a plug. This hotel needs serious maintenance and update. I would not recommend.

    « Comfy pillows... »

    I admit it, I am a pillow snob, but these were pretty good. The room was nice, good, clean and suited our needs. Breakfast was better than average too and the bed was comfy. Price was very good and it's easily accessible from the highway, which helps a lot when you're on a road trip.

    « Older hotel at a good price »

    An older facility in a central and convenient location. Judging by the amount of cars in the parking lot it was very full, but it was still peaceful and quiet. Our room was on the bottom floor and had very squeaky floors which was quite annoying. We had a comfortable king size bed and a decent size room. We discovered lipstick on the backside of one of our pillows on the first morning. When we told the front desk and asked them to completely change our bedding they were apologetic. The free breakfast was very good. There was fruit, yogurt, bagels, muffins, as well as warm sausage rounds, ham and cheese omelettes, waffles and biscuits and gravy. They also offers soup and chili in the evenings and that too was very tasty There was a pool although we didn't use it. Because it was less expensive than some of the other hotels I would stay here again.

    « business stay »

    everything was fine. aside for the outside of the building looking a bit run down, it was a good stay. the rooms where quiet and all was good. I had to leave before the appointed breakfasts time, but the front desk help stocked the fresh fruit and opened the yogurt case for me. That was very nice, thank you.

    « Happy Customers »

    Had everything we needed. Staff there was very accommodating. Pool, Jacuzzi, sauna was just what my family needed. A weekend escape. My friends daughter got a hair brush stuck in her hair, she has long beautiful hair we were panicking for a few minutes thinking that she would have to go the weekend with a hair brush in her hair. We figured out a solution but didn't have what we needed. We called the front desk for a pair of scissors. They had a pair and offered them to us. We managed to get the hair brush out of her hair with cutting her hair off. We did however destroyed a brush in the process of keeping her beautiful long locks. Thank you Best Western.

  • 4
    « Miles City stay »

    I was very pleased with the reception of the staff upon arrival. Very good employees know how to work with customers. Breakfast was very good for hotels and decent variety. Parking was tough for trucks in area, but worked out ok. Many casinos and things to do or eat in close proximity. I would stay again.

    « What a find »

    I found the Best Western on the internet and they were running a special at a great price. This is a class place that I would stay at agin. I arrived and was greeted by very pleasant staff who pulled my reservation and had me headed to my room in less then 10 min. There were allot of families staying there on the upper floor and kids running back and forth made a ton of noise one call to the front dest and it was quite the rest of the night. The room I had (#118) was very clean and comfortable with fast secure internet, three different types of coffee in the room and a king bed with extra pillows. There was a microwave and fridge and a bottle of complimentary water. They had soup in the lobby at night and breakfast in the morning I did not try either. This room was very clean I'm saying that for a second time because it is important The one down side for me is I drive a F350 1ton pickup truck so the choice of parking was limited without infringing on other guests parking. I highly recommend this hotel if you are traveling thru Miles City MT

    « Great Room »

    Great room and wonderful breakfast. Check in was fast and easy and the staff was great. the room was very clean as was the bathroom was wonderful to take a bath in. We were offered soup for dinner which was wonderful.

    « Great stay »

    Very nice staff and hotel. Will definitely stay again when passing through this area. Room was very clean and staff very helpful and friendly. With in walking distance to The Black Iron Grill which the staff recommended. Great suggestion.

    « Little Extras »

    Passing through for one night. Welcoming receptionist, nice furnished room with comfortable beds. Good sized pool. Breakfast was well presented and adequate. Little extras were the two varieties of hot soup available until 9pm, all day coffee and cookies, plus two complimentary bottle of water in the room. Would stay there again.

    « Not bad »

    Miles City if a regular stop on our way west. This is our first stay at the War Bonnet. The staff was friendly, the bed was comfortable, the room was clean and updated. The breakfast was similar to other motels in this level - good. The price might be considered a little high, even with a coupon. Many motels in this area should provide better competition in this stop.

    « Would never recommend »

    Older motel that needed major upgrades years ago. The floors on ground level creaked. The bedding was newer but the king bed was uncomfortable. The room heater was louder than the pickup running outside the window. Furnishings were old and scratched up. The floors above from the second floor creaked even more, I heard every step from the family above, until midnight and again at 5am when they get up to go. Also, you would have to go outside to get to pool or hot tub, even with a change room, it could get very uncomfortable fast in the winter. The front desk staff was good and concerned about our poor experience, but offered nothing but a "sorry."

    « Pricy but pleasant »

    For a solo traveler passing through and not staying to enjoy any of the amenities, this Best Western is honestly a little pricy. BUT, my room was very clean (not always the case at lower priced places in the region), the service was super friendly and personable. I was impressed in that regard. I had an upper level room that was very quiet too. Only one minor issue. The single-serve decaf coffee pod did not fit the coffeepot in my room and caused it to overflow. Not a real big deal and, had I planned to stay longer, I know I could have asked front desk staff for help and they would have been responsive. I share the superficial issues only to explain why the hotel got a 4 and not a perfect 5. Really, would definitely recommend.

    « Comfort on the road »

    A nice place to take your boots off after a long days ride. They offered complimentary soup and stew in the lobby in the evening which helps warm the soul while traveling Montana in December. Overall welcoming staff will help make your stay comfy.

    « Nice stopover location »

    This hotel was clean and comfortable with all the amenities we were looking for. There was a fridge, which we wanted to place our cooler items into to keep from spoiling during our trip through a few states. We enjoyed the location, as we walked across the street for supper and stopped at a couple of the many casinos a short walk away. Price was reasonable and the breakfast was adequate. Though this was located on a busy street, we didn't notice any noise when sleeping.

  • 4
    « Older hotel but clean and comfortable »

    Despite it's location close to the street, there was very little noise inside. The room was clean with a comfortable easy chair and footstool, table, luggage rack, refrigerator w/small freezer, microwave and the usual hair dryer and coffee pot, flat screen TV. They supplied special towels that they said were to use for cleaning windows, your face, etc. Their two faucet shower (while not up to current code) was easier to control water flow and temperature. There are several small casinos next door and across the street. There were some fellows staying there while working north of town and they recommended the Black Iron Skillet for a good meal with several TV's which we wanted as the NLCS was on. Breakfast in the morning was more than adequate with ham, little oval shaped egg omelets, and the usual fare.

    « Good place if you're in Miles City »

    This is a small town and the motel reflects this. The lobby is small, but neat and the front desk staff are very friendly. The hotel is fairly clean, but there was mold in the bathroom grout and the carpets were dirty and we were glad for our flip-flops. There was some road noise, but did not hear other guests except their plumbing. Check the room before registering: our first smelled foul, but they gladly gave us another. The hotel grounds are also sadly lacking in anything green.

    « Surprisingly great stay. »

    I was a little skeptical about this hotel after reading some reviews about it being outdated but I was pleasantly surprised. For $92 total on a Saturday night, this hotel was a great find. They offer free soup and cookies in the evening and a hot breakfast in a clean environment. The hotel looks outdated from the outside but inside the rooms are updated, clean and very comfortable. I would gladly stay here again. The only downside was the street noises but I imagine the guests at the double priced Sleep Inn across the street heard it too.

    « A comfortable stop on my trip »

    This hotel was okay - not the best of the Best Westerns I have stayed at, but okay. The breakfast was the usual, and as usual the only fresh fruit we had was the choice of an apple or an orange. There are so many to choose from but I guess no one wants to offer anything else. The bed was very high off the floor - I had to literally jump to get into it, as I am only 5'1" tall. Neither the bathtub nor the sink drained properly.

    « Nice Hotel »

    The hotel is older but it is clean and the staff were very friendly. We arrived late after travelling for many hours and they were friendly and quick to get us into a room. They kept the pool open an extra half hour so our daughter could swim, which was a huge bonus to an 11 year old.

    « Modern conviences Old furnishings »

    It was nice but for the money the carpet, door, and other fixtures are very out of date. The room appeared to be clean and the TV etc are state of the art. Did not have any problems with the WiFi. They do have soup available for an evening meal, nice touch.

    « Accessibility Issue »

    Hotel does not have obvious access to the front office for a person in a wheelchair. There is a way but we needed to ask. Should be signage until they build the ramp they said they were going to do. Wheelchair accessible room worked for me in my manual wheelchair. Room would be tight for a larger power chair.

    « Nice Hotel »

    This is a nice clean comfortable hotel.The staff were courteous and the free soup and cookies were something I have never experienced before.The only disappointment was the Breakfast which was very ordinary at best.I would still recommend this Hotel

    « Miles City -- or Mini-Vegas? »

    The free soup in the lobby was a nice touch, something we've never experienced before. Traveling with three friends on a cross-country motorcycle trip, we found this to be one of the best values in Miles City. Lots of "casinos" in town, mostly just electronic slot machines to waste your time and money in.

    « Nice Motel »

    We very much enjoyed our stay at Miles City. The room was clean the bed was very comfortable and the staff was excellent. Breakfast was very good and we would recommend this motel to anyone going through Miles City.

  • 5
    « BEST of the Best »

    This property provided us with an extremely enjoyable stay, the beds were excellent, the décor and cleanliness excellent. the food outstanding, our BEST stay at a Best Western. If we are ever in this neck of the woods again, we will definitely stay at this Best Western.

    « Quick stop while traveling through Miles City to South Dakota »

    Convenient and upgraded park at the door hotel. Reservation staff was extremely nice and accommodating. Hotel has a small pool (good for kids) and nice workout room on 2nd level. Kind of nice (although didn't try) was hot soup - complimentary until 9 pm. Like having brewed coffee available in the lobby. Breakfast was ok - plenty of yogurt/cereal and fresh fruit - didn't try the hot items. Room was comfortable and very clean. Green Bay beat Seattle, so that was a bonus. Only downside to the night stay was the evening meal - walked across the street (recommended by hotel) and meal was pretty lousy. Great access to the interstate and plenty of restaurants (we just chose the wrong one).


Getting to the hotel ...

All directions
·From: The north. Follow Highway 59 (7th street) to Main Street, turn left to Haynes, right on Haynes ¾ mile, the Best Western War Bonnet Inn will be on your right. ·From: The south. Follow Highway 59 and continue 2 blocks past Interstate 94 overpass, the Best Western War Bonnet Inn will be on your left. ·From: The east. Just off Interstate 94 at Exit 138, turn north and travel two blocks to the Best Western War Bonnet Inn. ·From: The west. Just off Interstate 94 at Exit 138, turn north and travel two blocks to the Best Western War Bonnet Inn.