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Best Western Antares Hotel Concorde, Milan

4.0/5  - basé sur 971 notations.
Viale Monza 132, 20127, Milan, Italy - See map
Best Western Antares Hotel Concorde - Guest Room The Best Western Antares Hotel Concorde is ideally located in the center of Milan. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Comfortable 4 Star hotel located 50 meters from the Turro Metro Red Line MM1, which allows you to easily and quickly reach the historical city center, only 10 minutes away. The Rho-Pero and Milan Fair City Exhibition Centers, MiCo Milano Congressi Convention Center, the Milan Central and Porta Garibaldi railway stations can be reached in a few minutes. The Best Western Antares Hotel Concorde has 120 spacious and soundproof rooms spread over 10 floors, equipped with modern facilities including Wi-Fi with free access. The Best Western Antares Hotel Concorde is also equipped with a large, modern conference center, private garage and indoor parking spaces. The Italian restaurant La Piazzetta and a fully equipped gym complete the services available to our guests. Enjoy your stay.

Best Western

Antares Hotel Concorde

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 979 guest reviews
NOTE ISSUED
Excellent
361
Very Good
376
Average
153
Poor
55
Terrible
36
REFER TO NOTICE
Business Business
259
Couples Couples
231
Family Family
246
Friends getaway Friends getaway
129
Solo travel Solo travel
66
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Will stay again"

4
13/11/2018

Located in Viale Monza, just few metres away from Turro Metro, it is just outside Milan centre, however only around 10-12 minutes from Duomo by metro. I visit Milan regularly and normally stay at Atahotel, just few metres away from this hotel. I love the area since its not as chaotic and rooms and hotels are better standards that similiar value in more central area. Having found Atahotel expensive for the days I was visiting, I searched for hotels in same area, and I have no regrets in booking here. Rooms are well sized, clean and you can get a comfortable sleep. Wi-fi connection is very good, breakfast fine, many shops surrounding you, and also a supermarket next door. Bathroom was clean and included a shower. On the negative side, the blinds did not work, so we were limited with daylight since blinds were almost pulled down, we informed the person who came to do the room in the morning but she didn't seem to care, staff can be much better. The biggest drawback is the electrical sockets, there's not enough and not next to bed. When abroad and you need to charge fast while still using the devices, it's not ideal. Will stay again at this hotel, with a little more attention to detail, it will be much better.

stefano p, Direttore at Best Western Antares, responded to this review
Dear noble-taste, thank you for your review and for your evaluable feedback, we take into account the comments and the useful observations of our guests to improve our service. I sincerely hope to welcome you back to our hotel for your next stay in Milan, we will give you our best attentions and show you our future changes! Best Regards, Stefano Picarelli

"Bit disappointing "

2
08/11/2018

We were here for 3 nights. We had never been to Milan before. The hotel is in a rather unappealing part of the city. Luckily there is a train station very close by and only a quick ride into the Duomo area which is divine! The rooms are spacious. The bathroom was a bit of an eyesore unless you are a fan of the colour orange! The light in our bathroom didn't work. We arrived on a Saturday and the woman at reception told us it would be fixed on Monday. We had to push for another room. How were we meant to use the bathroom in the dark? Finally we did get another room. The staff at reception weren't very helpful. We asked about transport to factory outlets and she just kept saying that they couldn't do anything to help us. We worked it out for ourselves in the end. The breakfast was okay. The buffet is in a massive room and again the staff let this hotel down.

stefano p, Direttore at Best Western Antares, responded to this review
Dear familytravellers2011, I'm very sorry to know that you did not have a pleasant experience with our front office. I know that our staff does everything in its power to guarantee a pleasant stay to our guests. So I will check with the personal on duty in order to better verify and to understand if they have respected our standard procedures. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Stefano Picarelli

"Great Hotel"

4
29/10/2018

This is a great hotel with amazing price. Checking in was a breeze. Staff was very friendly and helpful. Victorian decor room. Nearby to the train station that will bring you straight to the city center. Carrefour is just beside the building too. The bilnd in the room need to be replace though

stefano p, Direttore at Best Western Antares, responded to this review
Dear Tony, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying with us, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Nice stay in Milan"

4
25/10/2018

Nice comfortable hotel. Had a spacious room with very good facilities. Good breakfast with plenty of choice. Nice atmosphere throughout the hotel. Plenty of shops nearby and Metro very close. Easy to get to all the main attractions. Left very happy.

stefano p, Direttore at Best Western Antares, responded to this review
Dear ZJawed, many thanks for your positive review. We are happy to hear you were satisfied with our services. It has been a great pleasure to have you staying with us and we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"excelent"

5
25/10/2018

clean, 100m from metro, nice room area, excelent toilet and bath, some old fasion look of the rooms and corridors, bad quality of the doors. i will choose again to stay for sure. the area is quiet and there is a 24/7 market byside of the hotel.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Vagelis V., thank you for your review and for your positive feedback. It has been a great pleasure to have you staying with us and we look forward to welcoming you back! Best regards, Gianmario Bertini

"Fantastic Hotel"

5
24/10/2018

Firstly, this hotel was amazingly priced for the standard that it keeps. The staff were very helpful, and I don't speak Italian but this did not matter as all the staff spoke good English. The breakfast had variety from ham,cheese,cereal but also had bacon,eggs,sausages as well as a large variety of fruits and juice to choose from as well. We chose the breakfast option as this was not expensive and we were pleasantly surprised. There is also a 24 hour market next door which was handy and although you are close to a busy street, once the window was closed there was not a single noise. The metro is a 2 min walk away and is on the red line which connects you to the centre of Milan, makes life a bit easier. Although this hotel is not in the best area of Milan I prefer to see some of the true parts when on our city breaks as long as there is a metro close by for ease of travelling. Good food, quality staff and rooms are of high quality. Be amazed by their power shower and digital toilet system.

"Great Find"

4
21/10/2018

Hotel was lovely and clean and staff were helpful. Breakfast wasn't great but for the price we paid, we weren't bothered! Our room was lovely decorated but the bathroom was very small with no bath! The location was the best bit. Just up from the metro. We got to travel all over Milan for a pittance. I would definitely recommend this hotel x

stefano p, Direttore at Best Western Antares, responded to this review
Dear trishmcconnell11, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Stefano Picarelli

"Great value for family of four"

5
21/10/2018

We had a quadruple room, 2 x singles and a double for our family of four. Room was spacious with air con, fridge, kettle and powerful shower. Underground station 1 minutes walk and a large supermarket next door. Also had a gym that was free to use. We got a great deal and would recommend.

stefano p, Direttore at Best Western Antares, responded to this review
Dear artamford, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Stefano Picarelli

"HOTEL NOT BAD, POSITION PRETTY ORDINARY"

3
15/10/2018

This is obviously one of the Best Western chain of hotels. To my mind it is a rather dated hotel decor is being very dark timbered and dark red decorations and is reminiscent of the 60s. The rooms are adequate in size sufficient for a double bed two chairs table bar Etc etc. The bathroom is quite small, and the shower even smaller. However, they are suitable for the purpose. For a tourist this is not a well positioned hotel. It is located approximately 30 minutes away from the city centre by a cab, or about 15 minutes by Metro. The overall area is untidy, the buildings are drab and in some cases poorly maintained. It is not the best area in Milan by any means. The service we received on check-in provided all the information we needed, however it was done in a very perfunctory manner, almost reading from a script . When we got to our room we found we had been allotted a smoking room, something we had definitely not ordered: the room reeked of cigarettes. On informing reception we were told that we could change rooms simply by going back down to the foyer collecting a new room entry card and going to the new room five floors higher . It is only a small thing, but I wonder is a hotel with a good PR ethic would have delivered the card to new room to the guest?

stefano p, Direttore at Best Western Antares, responded to this review
Dear Dennis P., thank you for taking time to share your feedback and write this detailed review. I am very sorry to hear that you were unhappy with your experience here. We do our best to guarantee a pleasant stay to our guests and we take all complaints very seriously to improve our services. Regarding your comments, I apologize for the smoke smell; unfortunately not all our guests respects our no smoke policy: I will inform our staff to check better after each stay to avoid similar complaints, so thank you for your observation. Our committment to invest in our property will continue this winter with renovations, so we hope to have another opportunity to host you and to show you our changes! Best Regards, Stafano Picarelli

"We liked it"

5
14/10/2018

+Good location. Not in center of the city, but near by subway. You need only 15 minut to get to Duomo. + Clean room with comfortable big bed + Good staff, fast check-in, check-out - Shower cabin is not big. No bathrobes.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Meander398533, many thanks for your comments and score. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying with us and we look forward to welcoming you back. Best regards, Stefano Picarelli

"Great location for everything we needed"

5
09/10/2018

Having paid very little for this hotel I was not expecting very much but to my surprise the hotel was very clean and very well presented. The reception staff could not do enough for our duration even managed to get us tickets for the game on Thursday. When I return to Milan I will definitely be staying back here. The added bonus of the supermarket next door was fantastic. Did not eat in the restaurant so can not comment on the food.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Darren V., thank you for your positive review and for the time spent for us. We are glad that our hotel and our staff lived up to your expectations! We hope to see you soon again in order to give you our usual good quality and a special dinner at our restaurant! Best Regards, Stefano Picarelli

"Best Hotel during our 21 day holiday in Italy"

5
05/10/2018

This hotel was a great find after some of the very “compact” rooms we have had in our last 6 hotels in Italy The staff were fantastic especially the Breakfast staff who joked with us and our confusion with the Italian language The room 301 was fantastic and clean and the bed was so comfortable that we didn't want to get out of Bed This two night stay was too short and I can't remember a time on this trip when we didn't want to leave.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Craigprecise, thank you so much for your detailed and enthusiastic review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Great hotel and service"

4
01/10/2018

Spent 2 nights here for my girlfriend's birthday. We had a lovely, clean room with large amount of space. The hotel is located right next to Milan Metro Line 1 (Turro), so it was very easy to get around.

stefano p, Direttore at Best Western Antares, responded to this review
Dear MrGeorgeJohnson, many thanks for your comments. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back to show you our future changes. Best regards, Stefano Picarelli

"Good hotel! Disappointing checkout!"

3
23/09/2018

We stayed here for 2 nights, while the room was nice and clean, we had a rather unexpected behaviour from one of the staff(Larissa) during our checkout. Checkout time was 12 pm and we got a call at 12:15, when we asked for an extension for a couple of mins more, we got a very rude response to leave within 10 minutes. Also, when we apologised at the reception for being late, she smirked and did not respond back! Very disappointing experience!

"Dale"

5
09/09/2018

Location was great close to restaurants and subway. Staff friendly and very clean rooms, breakfast was also very nice. Little trouble getting into Wi-Fi but managed. I would definitely recommend this location

"Comfort and convinience"

5
23/08/2018

Very friendly staff, clean and tidy rooms, excellent restaurant and breakfast. Highly recommended hotel. Just behind the hotel there is a supermarket and it is very close to Metro station. We could get to the centre of the city just in 10 minutes.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Maia N, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying with us, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Best western Antares"

4
22/08/2018

Good location nice quiet location not too far from central Milan.Good hotel and staff very friendly and helpful.meteo sation 5 mins walk and takes about 20 mins to get to eitherbmilan central or xarsona willinitely stay again on next visit

stefano p, Direttore at Best Western Antares, responded to this review
Dear Vijay S, thank you for positive review. We are delighted that you enjoyed our professionalism and our hospitality! It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back! Best Regards, Stefano Picarelli

"Great Stay !"

5
21/08/2018

I booked a room for four people for five nights. We got to the room pretty quickly as it didn't take long to register. Unfortunately there was a problem with the lights that kept on flashing in the room. The staff was very helpful and gave us another room. Everything was comfortable and clean. The bathroom was nice and had everything we needed. Wifi was working fine (and was free). The staff was nice and polite. We really enjoyed our stay ! PS: the location is quite nice, it is 3mn away from the metro station Turro, which is 20mn away from Duomo, and there is a supermarket right next to it, open 24/7.

stefano p, Direttore at Best Western Antares, responded to this review
Dear daviina972, many thanks for your positive review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying with us and we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Nice hotel"

5
20/08/2018

I stayed here for a night with my family to catch the next day flight. The hotel is located centrally only 10mins away from the Cathedral by metro. The room was big, clean and in good shape. The breakfast was great and the staff was very helpful.

stefano p, Direttore at Best Western Antares, responded to this review
Dear smallickPortland, first of all thank you for sharing your positive comments. The satisfaction and the suggestions of our guests has highest priority to improve our services. We are very happy that you appreciated our location, our hotel and the attentions of our staff! It has been a great pleasure to have you staying with us and we look forward to welcoming you back. Best regards, Stefano Picarellì

"Nice place"

4
18/08/2018

Actually we stayed only 2 nights in this hotel, but everything was nice during this time. The staff was nice and kind, food was normal. The hotel is close to transportation, the subway station is only 3 minutes far from it, so we were able to get to any place in Milan very fast

"Pleasant hotel"

3
15/08/2018

We stayed here for 5 nights. The hotel is situated very close to Turro Metro stop. Approximately eight stop from Duomo. The hotel is quite modern with pleasant decor. It has a restaurant/bar, breakfast room and gym. The reception staff were very helpful and were able to converse in English and understand our efforts to speak italian. The room we had was spacious and well furnished. It had a TV, minibar and shower. The bed was a good size too. A 24 hour Carrefour supermarket was next door. Bars and restaurants were nearby although because it was August many shops were closed. The Italians like to holiday in August. We booked half board at the hotel and to be honest that was a mistake. Whilst the breakfast buffet choice was adequate the evening meals left a lot to be desired. Very limited menu. Most nights it was beef or chicken for the main course with either broad beans or peas. potatoes and/or a choice of vegetables would have improved thing somewhat. The menu showed a cost of 25 Euros for the 3 courses. We could have eaten better quality elsewhere for that price. I will admit that although the quantity was lacking the quality was very good in the restaurant. A few little bars near the hotel offered inexpensive drinks. Overall an enjoyable stay.

"Breakfast is below par."

3
10/08/2018

The rooms were in good condition, nearby there is a carrefour. Quite the ride from the centre, with the taxi fare going up to 20 euro. However the breakfast was very disappointing, rooms were quite small, parking horrific, would not recommend parking with a Van.

"Nice hotel"

4
09/08/2018

We stayed for one night and found the family room clean, comfortable and spacious. There is a supermarket next door which is very handy. The hotel restaurant is not family friendly so we used the Metro to get into the centre (Duomo) and had a lovely dinner there. I would not recommend the hotel breakfast however, very disappointing for 8 euros each.

"Very nice"

4
06/08/2018

Beautiful room, a lot of space, very comfortable . Big ,clean shower. Very friendly stuff. Good location close to public transportation and not far from city center and historic places. Breakfast not so bad, but could be better selection.

"Good hotel"

4
05/08/2018

We stayed at best western for 2 nights for a weekend. We were late so we informed the hotel. The staff is great, friendly. Did not have a chance to have breakfast there. Hotel room is nice and comfy. The shower is power shower and it is so relaxing. It's close to Turro metro station and easy transport to Milan central.

"Great value"

4
21/07/2018

This was a nice hotel that is located out of the city center, but right next to a subway and the ride is 10 minutes. We are a party of 4 adults as our kids are 18 and 17. The room was situated as 2 twins and a pull out. The pull out was better than average, but still a pull out. It was clean and the people were nice and helpful. We didn't eat in, but there is a restaurant and breakfast in the hotel. My only real complaint would be that that air conditioning is poor at best. We put it on the lowest setting and it was never close to cool in the room. Can't open the windows as you are on a main street and there would be a lot of noise. Also, the AC unit is located behind the curtains. We had to rig it so that the air would pump out into the room instead of just cooling the window. It is a nice hotel with a good value.

"Good location, good price"

3
08/07/2018

At first, I thought this hotel might be too far out of the centre of Milan, being about 8.8 km from the duomo, but I was happy to find that the metro is only a few minutes walk away and it is a very pleasant ride of 15 minutes down to the centre of town. The hotel has an excellent supermarket just next door which has a wonderful range of wines and fruit and other items. There are also excellent restaurants just down the street and around the corner. The hotel staff are very friendly and the rooms are modern and comfortable and very clean. Typical of many Italian hotels, the elevators are tiny with only room for maybe two people and bags at a time. The decor in the breakfast room is not brilliant but the food is good and the service is okay when you come to order your cappuccino. I have stayed in a hotel closer to the centre and paid a lot more for a lot less, so I was happy with this hotel overall.

"Great hotel!"

5
01/07/2018

My partner and I just stayed at this hotel for 3 nights and loved it. Nice and clean big rooms with excellent wifi. small gym in hotel also. It was a 2 minute walk from metro which make it super easy to get around. Staff really friendly and restaurant on site also

stefano p, Direttore at Best Western Antares, responded to this review
Dear catiepowell, thank you for sharing your feedback, we are happy that you enjoyed our hotel and the attentions of our staff! It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back. Best Regards, Gianmario Bertini

"Excellent"

5
28/05/2018

Excellent location, near the metro, excellent room. There is a carrefour beside the hotel. Nothing else to say. The experience in this hotel was really more than satisfactory. I strongly reccomend it.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Filipe L., thank you so much for your review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Great tourist hotel"

5
22/05/2018

The hotels location is brilliant, it's on the same road as the Turro metro station, which is on the same line as the Duomo (cathedral), only about 6 stops away! So can get there in approx 10-15 mins on the tube! Tube costs €4.50 for 24 hours unlimited use! If you're coming from Bergamo Airport then there's a bus that picks you up from the front of the airport and takes you straight to milan central station for 5 Euro, then you get a tube to Turro metro station. The hotel itself is clean and tidy and old fashioned looking. The staff were nice, especially the housekeeping lady who would say hello whenever she saw us and leave us sweets on our bedside table! The room was really nice, the bed was so comfortable and big! There was a kettle with a variety of tea and coffee, mini fridge, hair dryer and essential toiletries. ( we didn't see an iron though which would have been nice!) There's a supermarket next door which stocks everything you could need and a 2 min walk down the road a really lovely little bakery with loads of pastries and different breads!

stefano p, Direttore at Best Western Antares, responded to this review
Dear Ieva R, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best Regards, Stefano Picarelli

"Ottimo soggiorno e staff gentilissimo"

5
17/05/2018

This hotel is outside the city center, but this is easily reachable through the nearby underground station Turro (Dome - 15 min). Staff is very polite and elegant, showing care and happiness toward the customer. Interior are elegant, but a little bit ‘old hotel style' in my humble opinion. Rooms are very detailed and include everything you need even if they are not that big. Close to this hotel, you can find a carrefour open 24h!

stefano p, Direttore at Best Western Antares, responded to this review
Dear Francesco, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying with us and we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Front of house man called Michele is imcompetent"

1
13/05/2018

We came to check in Michele the man at reception kept getting our names wrong. Asked for our passport back and forth 3 times. Then he said 'your room is ready' but never gave us the key. We asked for a breakfast pack as we were leaving early. Michele said come down 11pm to collect because kitchen will prepare it. When my mum went down he said he forgot to tell the kitchen. His attitude was awful. Also the WiFi doesn't work properly.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Cindy, thank you for your review and for the time spent to share it. I am very sorry to hear that you were unhappy with your experience here, we do our best to guarantee a pleasant stay to our guests and we take all complaints very seriously to improve our services. I'm surprised by your observation about Michele, his work and his attentions are usually very appreciated by our guests. I will check with him to avoid similar complaints in the future and to understand if he has respected our standard procedures or if there was some misunderstanding during your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience; next time please contact me directly, I will personally take care of your accommodation! Best Regards, Stefano Picarelli

"Dineshchandra Dalal"

5
07/05/2018

Superb experience Fully satisfied enjoyed the stay in the hotel with family in a great experience. One can stay in the hotel which is having humble staff and a very nice ambience having nice location in Milano.

stefano p, Direttore at Best Western Antares, responded to this review
Dear Dineshchandra, we appreciate your positive feedback about our hotel and the professionalism of our staff. We take into account the needs of our guest and we try always to satisfy them the best way we can, so If you're traveling to Milan soon, don't hesitate to call us! Best Regards, Stefano Picarelli

"great. very recomended"

5
19/04/2018

great hotel. very cleen.not close to the center but good location. close to the metro turro. very comfortable. supermarket behind the hotel. beutifull room and not small. helpfull staff. very good wife (free). kettle and minibar in the room.

stefano p, Manager at Best Western Antares, responded to this review
Dear guest, many thanks for your feedback. We are glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back, Best Regards, Stefano Picarelli

"very nice hotel on metro (subway) line"

5
07/04/2018

Everything about this hotel was great: convenient location (steps form a subway/metro), ambience, people working there (going above and beyond, answering questions, storing our luggage, printing my tickets ). Rooms are spacious, nice towels, good size rooms. There is a supermarket (store) behind it, which makes it great should you need any snack/prepared food/drinks, etc

stefano p, Manager at Best Western Antares Hotel Concorde, responded to this review
Dear LiliGem, thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations. We hope to see you soon again in order to give you our usual good quality and our Best attentions! Best Regards, Stefano Picarelli

"Could be better"

3
03/04/2018

In general the hotel is not bad. Situated in the residential area very close to the metro which will take you to the downtown Milan in about 10 minutes. A couple of times we walked to the centre by Viale Monza - takes longer than public transport but quite feasible. A number of places to eat around the hotel and a big Carrefour side by side. The lobby is spacious and well decorated. The room is of a good size and very clean. The bed is very comfortable. What I didn't like is the bathroom with a very small shower booth with the door which could hardly be closed. No shelves for personal items in the bathroom and no makeup mirror. I'm used to keep my phone and i-pad on the bedside table charging during the night but they have no jacks near the bed! It was very inconvenient for me. And at least in our room it was a big problem with sound insulation as every night and early morning we had to listen to the running water (very loud indeed awaking all three of us) in the neighbour or upper floor room. The reception staff looks rather indifferent and uninterested. No recognition for BW loyal clients at all. The breakfast was probably the worst we had in our Italian journey. I was surprised to see that the majority of guests drink tea in the morning. After trying their coffee I understood why. It's a shame to serve such coffee in Italy! Cold cuts had a bad smell as if not fresh. Hot items were almost cold. Every morning during our stay they run out of milk for tea, bacon, honey etc. The staff moved in a chaotic way asking for room number two or three times and being of no real help. So don't take their breakfast if you have to pay extra. So, in general it is not that bad but I would definitely try another Best Western next time.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Gabor, thank you for your detailed review and for the time spent to share it. The satisfaction and the suggestions of our guests has highest priority to improve our services. We always take into account the needs of our guests trying to satisfy them the best way we can; we are sorry that you didn't appreciate our commitment. I would like to point out that our breakfast is usually very appreciated and we take care about the freshness of our products and the variety of our buffet. Anyway I would like to inform you that we are evaluating to enrich the service with additional products. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards, Stefano Picarelli

"best point"

4
01/04/2018

we chose this hotel because is near ti metro station turro in milan .the room on forth floor very spacious and clean very good mattress.the only thing that i can say that the breakfast was not such enough as i was waiting for days of catholic easter .

"Very nice and comfortable."

5
01/04/2018

Hotel near the Turro metro station. Location is very nice, hotel is on the Via Le Monza street. The employees are very grossly faced and helpful. Although parking was paid, they did not charge us, which made us very happy. I would recommend it to everyone. You can make your stay with confidence.

"Good Location, Disappointing Breakfast"

3
31/03/2018

Nice room, however high noise levels in street outside. Metro was extremely close so that was good. Shower changed from hot to cold to hot, annoying. Breakfast was disappointing, pastries dry and no fresh juice. Lack of fruit also. Location is excellent. Easy to get to airports and very close to centre. Nice, welcoming receptionists, however, beware of the tax €5 per person per night, which we were not aware of until check out. Do not pay for breakfast in this hotel, it is not worth extra.

"No self respecting individual should subject themselves to this place!"

1
29/03/2018

The only reason I awarded 1 star is because the app will not allow me to give zero. - The hotel front desk staff have no home training and no respect. They spoke to my father with such attitude after first giving us the wrong room, and were unhelpful in any circumstance. They have no clue what is happening. When we asked a question it is as if we were bothering them. If they're going to hire such useless staff to man the front desk, at least have the decency to provide some eye candy. In all seriousness, Italy is amazing, and the hotel experience could have potentially ruined it (which it didn't). I will be going back for sure, but to a hotel this time instead of a dog kennel. If you accommodate people, just try to be the least bit hospitable. I don't know whose children are being allowed to interact with the guests there, but a start would be sorting them out.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear kamogelom725, thank you for your review and for the time spent to share it. I am very sorry to hear that you were unhappy with your experience here, we do our best to guarantee a pleasant stay to our guests and we take all complaints very seriously to improve our services. I am very disappointed for your observations about our staff, I will check with the personal on duty in order to better verify, please feel free to contact me directly. Our committment to invest in our property will continue with renovations, so we hope to have another opportunity to host you and to show you our professionality! Best Regards, Stafano Picarelli

"Fit the bill perfectly"

5
12/03/2018

My son and I recently visited Milan for an away football match and wanted somewhere with a reasonable tag close enough to the city centre to go out and close to transport infrastructure. This place was perfect. The staff were helpful and friendly the room was very clean and very practical with ample space and thoughtful touches for your convenience. Coffee and tea making facilities as well as a mini bar, tv with English news channels so you could keep up to date if that's what you wanted. The bathroom was lovely with some shampoo and shower gel, shower caps and vanity sets and a very large shower which was perfect to wake you up in the morning. We didn't have breakfast so cannot review that we had read reviews on here before we went and decided to explore the local area. There are a number of cafes and restaurants and a couple of bakeries one of which “pane e bonta “ does the most amazing cakes, biscuits and pastries and I mean amazing ! Last thing to mention is the close proximity to the underground which is literally 200 yards from Torro station on the red line we got a 48 hour pass which you can use on the underground, buses and trams for less than €5 each which is fantastic value. We did have to get a taxi back late one night and that was €15 from right by the main square. I would highly recommend this hotel it was a very good choice for us and Milan is a sight to see, enjoy ??

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Steve40_12, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best Regards, Stefano Picarelli

"Pleasant tourist hotel in Milan"

4
11/03/2018

Clean, comfortable rooms. Bathroom size was generous, for a European hotel. Located close to the underground train stop, making it easy to get to sites in Milan. Also conveniently located next to a grocery store. Breakfast in the hotel was adequate and appreciated.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Fred B., thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations! We hope to see you soon again to give you our usual good quality and a breakfast to remember! Best Regards, Stefano Picarelli

"Excellent hotel and well mannered helpful staff"

5
11/03/2018

I have stayed two days in this hotel in March 2018 when I was on a visit to Milan. The hotels location is not far from Milan Central Station as with few metro/Tube rides to the city's centre via Turro station. The room was very clean and well decorated place with all the essentials provided well ahead of the time and daily servicing. Breakfast was excellent although it was quite expensive in contrast to restaurants dotted around the hotel, so was dinner in the restaurant. However, you have the option to pop out your room anytime and eat from the local restaurants.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Mustafa, thank you so much for your review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Nice clean hotel"

4
06/03/2018

With Milans extensive Metro system it was easy to travel around this city from this nice hotel. Rooms were a decent size and had cosy decor. Staff were friendly enough. Only downside was their restaurant. It was small & very pricy. so much so, we never ate here for the whole 5 days/nights .

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear GerryCampbell1967, thank you so much for your review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Excellent place to stay in Milan"

5
05/03/2018

I was on a business trip and was looking different hotels in the area near to Fiera City, so I choose the Accademia Hotel. I can say was the perfect choice for my stay. Staff was very professional and helpful, the location is very good and very well connected with public transport . Rooms and furniture, all was perfect !!! Looking forward to visit again this place.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Erjon, first of all thanks for your review, we are happy that you enjoyed our position and our services! We look forward to see you again in our hotel to reserve you again our best attentions. Best regards, Stefano Picarelli

"Getting better"

4
01/03/2018

They provide handy smart phone free. It is convenient, if you do not data roaming in Milan, Location is good, close to Metro, Carrefour next to hotel. There are some good restaurants nearby. But water supply is still weak on higher floor. Bed is still small.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Yuen Hon, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Thank you again, Stefano Picarelli

"One night stay"

4
13/02/2018

Spent one night in this hotel while visiting Milan. Lovely place, located 2 minutes away from Turro metro station on the main line to central Milan. Rooms are big but a little dated, they come with a mobile phone to take around the city with useful information and apps, but we prefered not to use in order to avoid any damage or loss. Service was good and efficient, the man who checked us in and out was very helpful and polite, we requested a room on a high floor and he allocated it to us. I rang the property prior to our arrival, asking if they could arrange anything for me and my girlfriend for our anniversary (I was willing to pay) but the receptionist didn't show any willingness to help, saying I should have rang in the morning to talk to the day team (I guess I was talking to the same one who rolled her eyes when I stopped to the desk to ask her about the breakfast time). Breakfast was nice and plenty of options, I loved the pancake machine! Overall, it was an enjoyable stay and we will definetely come back!

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, many thanks for your comments and score. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying with us and we look forward to welcoming you back, next time I will personally take care of your stay including a special surprise :)! Best regards, Stefano Picarelli

"Good location"

4
12/02/2018

Stayed for three nights. Is by Tutti Metro station which is great for travelling into the centre. Hotel itself is clean and tidy, decor is somewhat old fashioned. There is a hairdryer, shampoo etc, a safe. We had breakfast which was a typical continental breakfast. The hotel also has a gym and a restaurant which we didn't go in. There is a great restaurant on the same road towards the metro station called Gemelli Trattoria. Recommend eating there, was authentic and the food was amazing. We actually are there twice. Appears to close on a Saturday night. We'd stay here again. A decent hotel with cheap and fast access to the centre.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Morley, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Stefano Picarelli

"80s Hotel in Millennial Skin"

3
30/01/2018

Antares Hotel Concorde is a sheep in wolf's clothing. Approaching the hotel, one thinks that this is a comtemporary hotel. It is not, the interior of the hotel is definitely 1980s in decor. However, it is clean and well maintained. Do NOT purchase breakfast here. It is extremely overpriced. (We did not.) There are many small cafes between the hotel and the very convenient metro stop. The metro is on the Red Line which runs to the historic and touristic center of Milan. It was a nice twist not staying in the center. Next door is a full service Carrefour grocery. One block down the side street was an inexpensive neighborhood gelateria and an excellent pizzaria. Walking north on Viale Monza, you come to a bridge. Go down the ramp amd turn right to walk along the canal through a park. In the park is a community center with a patio bar, exhibits by local artists and live entertainment. Nice find! What was not so nice was the front desk attempting to double charge me. Bring all reservation paperwork and email comformations with you. Upon checkout, the clerk tried to bill me for 3 nights. At check in I was told that I had to pay my 3 nights up front. It was the same blonde, female clerk each time. Luckily, I had my receipt with me and handed it to her. No apology for the confusion. No embarrassment on her part. But hey... It's Italy. How would you know for sure if there weren't an attempted rip-off?

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, first of all thank you for the time spent to share your feedback, our guest's reviews are very important to improve our services. I would like to point out that the cost of our breakfast depends on the rate plan reserved and on the reservation channel: booking through our website allows you to book our special breakfast formula at only 5 euro! I apologize for the inconvenience at the check-out, I will check with the personal on duty to avoid other similar complaints. Anyway I can assure you that our staff is usually clear and correct, so I can absolutely exclude a possible attempted rip-off! I hope to have another opportunity to host you, next time please contact me in private, I personally will take care of your accommodation! Best Regards, Stefano Picarelli

"excellent!!!! highly recommended!!!"

5
29/01/2018

the hotel is very clean, stuff is very friendly and helpful. the location is perfect, 4 min from the Turro station (10 min from Duomo, red line M1) very easy to get to the hotel from the center. behind the hotel u can find the supermarket Carefour where u can find everything and there are a selection of restaurants near the hotel if u don't want to go to the center. the restaurant near hotel are very good especially Gemelli (3 min from the hotel, near the Turro exit) price is fair enough

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Tony, thank you so much for your review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Excellent Hotel for Milano"

4
17/01/2018

I have been there twice: in December 2017 and January 2018 for a total of 3 nights. The first approach with the reception is very good facing courtesy and competence of the staff. I dis not experience the single room, but the two rooms I got assigned were excellent for space and services including a comfortable bathroom. I see the even offer a free cellular phone with some apps for tourism to be used during the stay. I did not need it and I did not use it but I found it very original and nice to get guests comfortable. I did not have breakfast at the hotel. Metro stations are very close and then traveling for sightseeing etc is very practical without using your own car (that can stay in the garage for a fee).

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, thank you for your positive comments! We are happy that you enjoyed your stay and our hospitality, I will extend your appreciation to our staff. We hope to see you soon again to reserve you our usual good quality and our Best attentions! Best Regards, Stefano Picarelli

"Fantastic"

5
30/12/2017

Our stay in Milan was very comfortable and pleasant thanks to staff and hotel amenities. Excellent value for money, highly recommended. Cosy rooms and much appreciated extras such as use of free smartphone, supply of shaving and ironing accessories. Staff were most helpful especially with tavelling arrangements and suggestions. We will definitely come again and suggest to all our friends.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear FelicienneM, thank you so much for your review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Perfect staying"

5
02/12/2017

Everything was enjoyable, the room was super comfortable, The location of the hotel is very good. And the staff is very polite and kind. I strongly recommend this hotel in Milan, to the extent that it is close to the tube and the rooms are wide and polished

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations! We hope to see you soon again to give you our usual good quality and a breakfast to remember! Best Regards, Stefano Picarelli

"Happy With Our Stay"

4
25/11/2017

We stayed there for one night in November 2017. The check in check out was fast. The room is spacious and clean. The toiletries provided are sufficient. The view from our room was not great but we were not not expecting a great view for our one night stay. I found the light controls and the interior of the room a bit old fashioned, but this gave a retro feel and we like it. It is near a metro. There is also a Carrefour market right beside the hotel. There is nothing to complain and we are happy with our stay there.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Steven_Shwe, thank you so much for your positive review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Excellent hotel"

5
31/10/2017

Stayed for three nights and found the hotel represented very good value. Room was clean and comfortable. It was a little warm and I couldn't get the AC to work. This may have been my fault. Opening the window helped but the got road noise. Generous tea / coffee making supplies in the room. Reecpetion staff were exceptionally helpful and pleasant. Hotel is one minute from Turro metro which is on the same line as Duomo and Cadova Railway Station for return trip to the airport. Breakfast was very good but the hot buffet could have been hotter. Plenty to choose from though. All in all enjoyed our stay at this hotel.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear brendanh1508, thank you for your excellent and detailed feedback and for the time spent for us! We are glad that our hotel lived up to your expectations. I sincerely hope to welcome you back to our hotel for your next stay in Milan, I personally take care of your accommodation to give you a perfect hospitality! Best Regards, Stefano Picarelli

"Milan Hotal"

3
20/10/2017

The Hotel is a way out of town and the metro a walk away. There are no restaurants nearby, but a supermarket next door. They have a restaurant in the hotel but didn't try it. Breakfast was standard buffet, but we found it was cold by the time you got back to your seat, if not included in your package it's $8.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear TraceyQLD, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay and we appreciate your useful comments. I would like to point out that we take care about the freshness of our products and the variety of our menu à la carte, so I hope welcoming you again in the near future to give another opportunity to our restaurant, we will consider your needs in order to meet your tastes. Best Regards Stefano Picarelli

"Great hotel in a convenient spot."

5
13/10/2017

Really enjoyed our time here in Milan. Family of 4 travelling from Australia and our room was really large. Plenty of room for all the luggage. Beautiful clean bathroom and quick efficient service from the staff. Not in the heart of downtown Milan but so close to the Metro station that it was easy to get to town and to the hotel from airport and major train stations. Little tip - the restaurant down the road, Gemelli's, is fantastic. Authentic family restaurant. we went there 2 nights out of our 3 spent there. Also, the wifi was great and reliable. and the in room smart phone to use was excellent.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear travellingmummy44, many thanks for your comments and score! It is glad to hear you were satisfied of your stay. It has been a great pleasure to have you staying at our hotel and I hope welcoming you again in the near future! Best regards, Stefano Picarelli

"Better than Best Western"

5
13/10/2017

The location is very closed to the Metro station, 2 mins by walking. I've stayed in many Best Westerns, mostly in US. This one is much better than what I've stayed, no matter the decoration, room size, services, comfort and so on.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Darren H, many thanks for your enthusiastic review. We are happy to hear you were satisfied with our services! We hope to see you soon again in order to give you our usual good quality and our best attentions! Best Regards, Stefano Picarelli

"The best hotel in my 16 days' trip in Italy in 2017"

5
11/10/2017

I started my 16 days' holiday in Italy with my daughter from 25 Sept 2017.I was totally surprised by the modern outlook of this hotel, the cleanliness of my room , the great location,the comfort of my bed, the beautiful decoration of the room as compared to the good price charged by the hotel. I stayed for 3 nights and possibly for this reason, the hotel gave me the largest room ,room 512, in 5th floor. The room has a good view of the quiet middle class neighborhood and the room is bright with a large window. The breakfast is the best as compare to the other hotels we have booked in Florence, Rome, Venice.With lots of hot food and a machine for the pancake. I really liked the pancake machine. And the hotel refilled the food frequently even if we ate late in the morning,say 9:30 am . The cleaning ladies has big smiles on their faces and their service was very good, and very clean room ,very good quality bath towels , with hair blower, and slippers. But like many other Italy hotels, you still need to bring your own toothbrush and toothpaste. The location of the hotel is just 5 minutes safe walk from the Metro station Turro. My daughter and I frequently came back late at night after 11:00 after shopping in Milan city center. We always felt safe to walk back from the metro to the hotel. There is the big Carrefour supermarket at the next door of the hotel , which opened 24 hours, for us to refill the bottle water or anything we need after coming back late from the city center. The bed is super comfortable with silky bedsheets. The small safe is exposed in the middle of the room , so for sure you will never left it closed when you checked out . However, nothing is perfect in this world. Metro Turro is a small station ,so there is no lift nor escalator for you to take your baggage down the metro. We came from Milan Central train station by Taxi. Fortunately it only costed us 9 Euro because we got on a taxi from the taxi stand in Milan Central train station. When we departed the hotel, the taxi fare was higher at 12 Euro because, there is no way you can wave your hand for a taxi in Italy, if you call a taxi by phone through the hotel, or using the taxi apps on the cell phone, the taxi driver will start calculating the fare when he answer the phone or answer your taxi apps . But the hotel said there was actually a taxi stand about 300 m from the hotel but because we were hurried for the speed train to Venice and have the baggage with us , we could not spare the time to find the taxi stand. During our stay, there was a public transport company "ATM" strike on 6 Oct 2017 8:30pm to 3:00pm and from 6:00pm onwards to the end of service. We learned of this only through the metro station broadcast at night of 5 Oct 2017. If only the hotel staff could informed us of this strike right at the start of our stay, we would have a better planning of our trip . We had cancelled our plan to Lake Maggiore that day and instead paid an expensive taxi trip of 28 Euro to the Cimitero Monumentale because of the strike. The taxi trip normally takes 13 Euro to the Cimitero, but as we got the taxi by taxi apps, it started charging once it received the call. And we dared not go anywhere far from the city center for fear we had to take another expensive taxi trip back to the hotel at night . But it turned out that the strike from 6:00pm to midnight only took effect on the less busy blue metro line. Our hotel is in the red metro line and metro service was normal there . Just hope the hotel staff could acquaint themselves with the details about this strike because we travellers just could not understand the Italian on the Italian newspaper displayed near to the front desk . If not for this , the overall hotel condition is perfect.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Angrybirdaa, thanks a lot for your detailed and useful review and for the time spent to share it. We are happy that your stay lived up to your expectations. We hope to see you soon again to reserve you our usual good quality and an hospitality to remember! Best Regards, Stefano Picarelli

"Excellent value for money"

5
05/10/2017

We stayed her for 2 nights with 2 teenage kids. The room was very tidy and clean and the staff were extremely helpful. I couldn't have asked for a better hotel for the price we paid. The breakfast was very tasty and varied from cereal, croissants, hot food, cold meats etc and on a buffet style so eat as much as you like.Would definitely recommend and we intend to return at some point.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Phil, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying at our hotel, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Very convenient hotel"

4
29/09/2017

The hotel is recently renovated. The rooms ar functional, not very small. The hotel is very clean. Staff are friendly and helpful. The hotel is 3 mins walking from the Metro station on line 1 and Carrefour market is next door and open 24/7. The best thing about the hotel is a SMART PHONE that you can use for free during BG all your stay, it has free internet all the time, free calls and has all the applications you need to move around Milan. I booked tickets for tours with a discount of 30% which is an option in this phone " EXCELLENT IDEA" never seen before. I enjoyed my stay. The only defect was breakfast, it wasn't very rich. Definitely would recommend the hotel as a convenient place to stay in Milan.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Sherifakhaled, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best Regards, Stefano Picarelli

"No complaints"

4
23/09/2017

We booked this hotel through Lastminute.com for a 3 night stay to visit our daughter who now works in Milan. We were anxious to book a hotel from a renowned chain as in my experience the standards are better. We were not disapponted. We were given a very nice traditional room on the top floor with a nice view. Tea and coffee making facilities as well as a mini bar which was not the most expensive we have seen. We enjoyed the decor of the room and the comfort of the large double bed. Also a flat screen tv with a variety of english channels. Only downside for my wife, although not an issue with me was no bath just a shower. We did not dine at the hotel but the bar area and dining room looked very nice and were busy suggesting the food was of good quality. Next door to the hotel is a decent sized supermarket. As breakfast was not included in our package we purchased frest pastries and yoghurt along with fruit from the supermarket and breakfasted in our room. Also worthy of note is the information point in the hotel lobby which was touchscreen and in a selection of languages. The nearest Metro is 200 metres down the street and the system is quiete easy to navigate once you work it out. A day ticket can be purchased at one of the ticket machines or at the news stall in the station. It costs €4.50 for a day ticket allowing you to hop on and off the metro, bus and trams around the city. Finally I would have no problem recommending this hotel as a good place to stay and equally I would expect us to stay again should we have cause to return to the city of Milan.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Steve A, Thank you for your detailed and enthusiastic feedback! We are happy to know that you enjoyed our hotel and our hospitality. It has been a great pleasure to have you staying with us and I sincerely hope to welcome you back to our hotel for your next stay in Milan! Best Regards Stefano Picarelli

"Lower segment hotel"

2
14/09/2017

Don t know who came up with the 4 star rating... More 2 to 3. Single room is very small! Breakfast is medium Bathroom is small too. My room looked over a parking of the next door supermarket....open 24/7, so noisy 24/7 :( 50m from Turro Metro station, that s easy! Friendly staff at the restaurant and reception! Nice restaurant at walking distance, along the "river"...."Seven" steak and wine!!

"Just Awful"

1
13/09/2017

Stayed here for a conference. It was terrible. We had booked a double room for 2 people and were given a single so had to ask to be swapped. The decor and smell was reminiscent of a nursing home. The room was average. Very dated decor and smelled of stale cigarettes. The shower door didn't stay closed. The air conditioning didn't work so we had to keep the window open (it is on a busy road) The area was not great and is quite far from tourist attractions and any nice restaurants. Whatever you do, do not use the laundry service unless you want them to give you your clothes back still dirty and late!

"Great hotel "

5
07/09/2017

Stayed for six nights and cannot fault the hotel, clean, comfortable and a good breakfast selection, handy for the metro to visit the city centre which is convenient to visit the interesting areas of Milan

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear 123dangerousb, many thanks for your review. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel, if you're traveling to Milan soon, don't hesitate to call us! Best regards, Stefano Picarelli

"Very nice hotel"

4
06/09/2017

Really nice hotel and the staff are really friendly, rooms are very clean and well managed Excellent location for the metro that will take you anywhere in minutes so don't bother with taxis, nothing is too much trouble for the staff, typically drinks and food is expensive but that's Milan and I wouldn't say it's extortionate Clean sheets and towels every day of recommend this hotel it's definitely great value for money The only downside really is a poor breakfast and the chap on mornings is a miserable git but overall great value and very high quality, the staff on reception and the restaurant are brilliant and make the stay even more enjoyable

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear strokeford, thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations. We hope to see you soon again in order to give you our usual good quality and to discover the news of our beakfast service! Best Regards, Stefano Picarelli

"Nice short break"

5
29/08/2017

Stayed for 3 nights in this hotel, very clean rooms, nice comfy beds, good choice of buffet breakfast. Very near to the metro station just 5 min. Next to the hotel Carrefour supermarket and lots of shops,cafes around. Would recommend and will definitely back again.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Aleksandra T, many thanks for your enthusiastic review. It is glad to hear you were satisfied with our hotel and our services. It has been a great pleasure to have you staying with us, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Antares Hotel Concorde"

4
27/08/2017

good hotel for city trips and shopping. The metro is within walking distance. There are close to a large supermarket, which operates around the clock. Helpful and friendly staff, ready to fulfill your wishes

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear elenabessonova, thank you for your postive feedback. We are delighted that you appreciated our hotel and our services. We take into account the needs of our guests and we try always to satisfy them the best way we can. If you're traveling to Milan soon, don't hesitate to call us! Best Regards, Stefano Picarelli

"Good Deal for a Quiet Stay"

4
10/08/2017

The Best Western Antares is just enough off the beaten track from Milano Centrale train to maintain a reasonable price for a comfortable hotel with all the amenities: very close to the metro (M1 to Duomo), a few nice local restaurants nearby, nice cafe/restaurant in hotel, 24-hour grocery immediately next door, and quiet rooms with minibar and wireless.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear johngQ3477QL, many thanks for your comments and score. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back. Best regards, Stefano Picarelli

"Very good Hotel!"

4
05/08/2017

I can recommned this hotel. The location is ideal, very close to underground station. The room was okay, not very big. The staff was friendly. We had half-board and loved the food! We'll come back to this hotel!

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Anne823, thank you for taking time to share your feedback and write this review. We are glad to know that you have appreciated our hotel and the attentions of our staff. I am sincerely cheerful to hear that you've delighted our food. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back for your next stay in Milan. Best Regards Stefano Picarelli

"Hotel recommended"

5
04/08/2017

Located close to the Metro on Via Monza this clean, well appointed hotel met and exceeded all our needs including luggage storage. Staff are very friendly, helpul and professional. Loved the breakfast with the best espresso coffee. Easy to use wfi. Large comfy bedroom with lots of sitting room as well.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear John A, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best Regards Stefano Picarelli

"Superb!!!"

5
01/08/2017

This is a lovely hotel, it was extremely clean, the staff were friendly and efficient and the food was fantastic, i really cannot fault the hotel and would gladly stay again. There is a supermarket just around the corner and the tube station is easily within walking distance.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear cherryblossom2014, thank you so much for your enthusiastic review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back for your next stay in Milan! Best Regards, Stefano Picarelli

"Excellent"

5
21/07/2017

I'm not quiet sure what other people have experienced but my time here was actually really nice! The receptionist were all so helpful and lovely, the hotel was nice and clean. We always came back to the hotel with the room so tidy! There is a supermarket right next door which is so convenient and it's like a 2 second walk to the metro! We had a lovely stay! Thank you to all the staff at this hotel! Couldn't fault it at all!

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear _zxe_123, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying at our hotel, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Overall Grade: A"

4
11/07/2017

Location: A+ 5 min walk from Turro Metro station. A few steps away from Carrefour and food establishments. Room: A We stayed in Room 711. It was very nice, could not ask for more. There was a Television with English channels, a fridge, very nice toilet and comfy bed. We spent the entire 2 days walking around the city so i could not give much comment on the staffs other than being polite and very nice to us. Will definitely go back to Milan and stay in the same hotel.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear fredRL19, thank you for taking time to share your feedback and write this detailed review. We are happy to know that you enjoyed your stay, our staff and our services. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best regards, Stefano Picarelli

"Mixed experience, could be much much better with a bit more effort from management and staff."

3
11/06/2017

To be honest, I was really holding my breath that I was going to be disappointed with some reviews but somebody wrote to put my mind at rest. I will d this for the management if they want to follow my constructive criticism. Check in was seamless, had a small hitch to open the door but reception sorted it excellently. The room was spotless, nice decor and impeccable bathroom, laundry and bedsheets. Room has all that one can wish-minibar, tea and coffee- perfect. There was a smell of tobacco which I was not happy with. This was a minor issue. The air condition bit noisy but if the fan speed is lowered, a lot of noise is removed, acceptable but could do with a bit colder. Excellent parking facility under the hotel. Breakfast, is fine. Save the bacon which was questionable, liked the pancake maker- brilliant device, the staff is attentive and efficient. Dined at the restaurant, had the risotto with barolo- would give 50/100. My wife had the ravioli which were great- 100/100. For mains, we had the Pink peppers steak... the meat was not so hot, chewy and definitely did not feel like fillet- 10/100. Service remarkable. Would not visit again! At some point, toilet paper was not replenished and tea and coffee supplies were not replenished. Have no problem staying again, though would prefer to avoid these issues. Overall acceptable!

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear toniobStVenera_Malta, the satisfaction of our guests has highest priority so thank you very much for your detailed review. We take care of the suggestions of our clients and we use them in order to improve the quality of our hospitality. We are glad that you appreciated our hotel and our italian food. We hope to have another opportunity to host you and to show you our news and our professionalism for a superior experience! Best Regards, Stefano Picarelli

"Vacation"

5
11/06/2017

Very nice stay. Everything was great. Clean and comfortable. Market next door. 20 minute walk to train station. Good selection at breakfast. Pizza across street from Stefanos was really good. Would stay here again.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Glenn R, many thanks for your comments and score! It is glad to hear you were satisfied of your stay. It has been a great pleasure to have you staying at our hotel and I hope welcoming you again in the near future, next time we will reserve you our best attentions! Best regards

"Italy 05 2017"

4
09/06/2017

Great service. Clean and tidy bathroom. Not far from metro. 24/7 supermarket very close. Teapot, coffee, cups in the room. Old airconditioner - seems to be nosy. We are turned it off at once. Oldstyle shabby interior rooms only for some fans.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Dark V, thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations! We hope to see you soon again in order to give you our usual good quality and our Best attentions! Best Regards Stefano Picarelli

"Disappointment"

2
29/05/2017

I booked a 2 days stay using a voucher (a present from my mother in law). I had invested more money to upgrade the voucher and be allowed to choose within a range of 4-5 starts hotels in Milan. I picked this one and I have to say that the 4 stars rating is really misleading in this case. The building is pretty old and the room (I guess it belonged to the hotel's standard category) was rather small. There was a pretty strong smell of smoke in the room (by the way, nobody asked us whether we were smokers or not during the check in) and neither the air conditioning nor the fan in the windowless bathroom were working. Even the safe got stuck after one time use. We noted lack of cleanliness in the breakfast hall and the food provided was really low quality. I was particularly disappointed by the croissants which really sucked and that's a shame because in Milan there is plenty of amazing bakeries. I decided not to complain to much considering it was just a 2 days stay. I only complained for the safe and I have to say that the staff's reaction was prompt and professional. Honestly I would never come back to this hotel. It really does not live up to those expectations created by the Best Western chain.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear me_me375, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Our hotel is usually very esteemed for our cleanliness and our quality standards, so we regret that you didn't appreciate them. We are sorry for what you report, and we invite you to inform the Reception about any issue during your stay, in order to assist you in the better way, as we did for the safe. We take into account the comments of our guests to improve our service. We hope to have another opportunity to host you and to show you our professionalism! Best Regards, Stefano Picarelli

"Dont be fooled"

1
13/05/2017

We had 2 nights here- different dates, both prepaid but there wont be a next time!.. on arrival after long flights we opted for dinner in hotel restaurant. Got tiny amounts of bad quality food at a high price. On reflection it was probably good it was small as the pasta tasted like it was out of a jar. We had requested a non smoking room but were put in a smoking room. Rang front desk who sent up a man with a spray can. Not enough to get rid of the stink. Secondly the room was so hot ! We couldnt adjust the settings so when we asked for a cooler temp we were told the AC was set for cold weather as it had been colder but now the weather had turned warmer..?? Hello? Obviously they couldnt and wouldnt change it. There were 2 Earl Grey tea bags in the room and 1 Chamomile bag- not much use if you dont drink that. When checking out early at 7am their coffee machine (complimentary for guests in foyer-haha) did not work. There was no milk available anyway- we were told the milk was to be used for guests having breakfast who were paying for it. This hotel is pretty crap altogether. And no apologies or any concern at all shown for our issues, the front desk staff were so disinterested. We will never stay here again or any BW for that matter. Heath &Trev. Sydney

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Heather H, thank you for your review and for the time spent to sharing it. I am very sorry to hear that you were unhappy with your experience here, We do our best to guarantee a pleasant stay to our guests and we take all complaints very seriously to improve our services, we apologize for the inconvenience with the room assignment and the conditioning air, due to the uncertaine climate we had several problems with the regulation of the temperature. I am very disappointed for your observations about our staff, I will check with the personal on duty in order to better verify, please feel free to contact me directly. Our committment to investing in our property will continue with renovations, so we hope to have another opportunity to host you and to show you our changes! Best Regards, Stafano Picarelli

"no no and no"

1
05/05/2017

This hotel is super weird and I would not recommend it to anyone. We asked for twin rooms - we got double so we need to change it. Next day we handed do not disturb sign - housekeeping went to our room anyway. the unplugged my mac and throw away my ear plugs. Today we hanged please make up our room - housekeeping changed it to do not disturb and didn't clean our room. WTF Our room was stifling and Air Conditioning didn't work so we asked reception to check it out - we was told that AC is switched to heat and if we have problem that it's too hot in the room we can always open the window. (very funny - street next to hotel i very busy and people are honking all the time) WTF 2

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Natalia B., I'm sorry to know that you did not have a pleasant stay. Usually I take good note and advantage of critics and suggestions which always help us providing better service standard, but in this case I know that our front office team did everything in their power to guarantee you a pleasant stay. Unfortunately the first day of your stay, our housekeeper saw you leaving the room so she thought that the hangover was wrongly positioned in the “do not disturb” mode; we apologize for this misunderstanding. After your complaint to our reception, you told to our staff not to clean the room in the days after, so we have respected your decision. During your stay the air conditioning was not functioning due to particolar weather conditions in Milan: we had to turn on the heating system to safeguard our guests. Please contact me directly if you want to discuss this further. Best Regards, Stefano Picarelli

"Nice hotel..small shower"

4
27/04/2017

This is a good hotel .. not convinced it is 4 star. Shower is small but room in general nice. Staff are helpful and subway line is close to get downtown in 15 minutes. 30 minute walk from the train station .

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Smck9, thank you so much for your enthusiastic review. We are glad that the hotel lived up to your expectations. It has been a great pleasure to have you staying at Hotel Concorde and we look forward to welcoming you back, for your next stay in Milan. Best Regards, Stefano Picarelli

"Very nice staff"

4
16/04/2017

I couldn't believe the cost of accommodation in Milan for the weekend we visited. It was absolutely extortionate so this place - a well-known chain - was a great find. The hotel was absolutely fine: clean, very helpful staff and the bedroom was a decent size (but not the shower - every time I turned around I nudged the temperature control involuntarily which made for a painful wash at times). The street wasn't particularly nice - fairly ugly flats, with graffiti and dog mess everywhere. But it wasn't threatening and there was a metro a few seconds away with direct access to the Duomo. The hotel is about 35 minutes walks from central station.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear terryEdinburgh, thank you for taking time to share your feedback and write this review. We are happy to know that you enjoyed your stay. I sincerely hope to welcome you back to our hotel for your next stay in Milan, next time we will reserve you our room with our largest shower :). Best Regards, Stefano Picarelli

"A one night stop-over"

4
16/04/2017

My two friends and I arrived from Desenzano by train and took a taxi from Station to hotel Antares (about 10 euros). It turned out to be a longish ride first along Corso Buenes Aires and then on Viale Monza (a continuation of Corso Buenes Aires) - so more or less a straight line. Check in was quick and efficient. It was a bit confusing as the double rooms were in one block, with room numbers based on their floor (e.g. 106 on floor 1), but the single room was in a separate block, reached by a separate lift with room numbers starting in 9 (e.g. 917 on first floor!). The rooms were well furnished and well appointed (flat screen TV, safe, nice bathroom, easy chairs and comfortable beds plus tea and coffee making facility in the room). There was free wi-fi Internet access in the hotel. There is a restaurant on site with a decent menu, but from outside, it looked a bit basic. There is a metro station nearby (which we did not use) and a Carrefour supermarket next door and so, whilst a bit out of town, it is pretty well serviced. The concierge, who appeared a bit off-putting at first, turned out to be very helpful. For the price we paid, it was good value.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear LondonBig_G, thank you for your positive review and for the time spent for us! We are glad that our hotel and our staff lived up to your expectations! We hope to see you soon again in order to give you our usual good quality and our best attentions! Best Regards, Stefano Picarelli

"A hotel where it's nice to stay for a long time"

5
11/04/2017

Original design of rooms, very clean, friendly staff, convenient location - near metro station, near supermarket. Close to the center. On foot you can walk to shops - shoes, clothes, cosmetics. Good breakfast

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear alekclevin, many thanks for your enthusiastic review. It is glad to hear you were satisfied with our services and our location. It has been a great pleasure to have you staying at our hotel, we look forward to welcoming you back to reserve you our best attentions! Best regards, Stefano Picarelli

"Very comfortable hotel with excellent breakfast"

5
16/11/2016

We arrived by car and used the free parking space, which is divided in two areas; area P1 that we used was very cramped, but got the job done. The room was spacious, clean and comfortable and the breakfast was excellent. Overall, this is a very comfortable hotel with an excellent breakfast.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Spyros P, first of all thank you for the time spent to share your feedback. We take care of the suggestions of our clients and we use them in order to improve the quality of our hospitality. We are happy that you enjoyed your stay and our delicious breakfast! We look forward to see you again in our hotel. Best Regards, Stefano Picarelli

"amazing hotel with very good price , near to metro with very good bre"

5
10/11/2016

amazing hotel with very good price , near to metro, with very good breakfast staff is very frendly i stay only one night and totally worth it. very warm room and clean . bathroom it was amazing , defenatly i choose it again

"Comfortable Hotel and Superb Staff"

5
03/11/2016

What was meant to be a family trip turned into a family emergency and a stay for a lot longer. The hotel staff were extremely supportive, making sure our stay was as good as it could be in the circumstances. The rooms are very comfortable and a lot better than a standard City hotel. There are a number of good restaurants in the surrounding area. Turro is a few metro stops from the centre of Milan, but on a very good line. I wouldn't hesitate to stay here again.

"Good value"

4
03/11/2016

Arrived by car and got a parking place free from hotel. Receptionist was speaking french, was pleasant. Check-in was efficient. We were given a great room, quite large, on the 8th floor, well furnished, large bathroom with bubble tub. Wifi working fine from room. Very comfortable bed, king size, very quite, no noise what so ever. Breakfast was provided, it is in the basement and is quite standard, with all you need from eggs and sausages to croissant and pastries. Good service. Metro 100 meter away and 5 stations from center. Be careful when buying metro tickets from the machione with credit card. It does not work, and your credit card details will be used for something else...had to cancel mine after several attempts to buy staff on the internet...

"avoid like the plague"

1
26/10/2016

We decided for our 2 year anniversary, to go to Milan for a week.  We searched on lastminute.com website for ages, looking at hotels and flights. Eventually, we chose the 4 star Great Western Antares hotel in Milan, based on the pictures and reviews. When we got there, the hotel was not located near many restaurants, shops etc, but it was near a metro which we used a lot. The staff showed us to our room which was old-fashioned and stunk of cigarette smoke. We are both non-smokers so we had to ask for a room change. They swapped the key and gave us another room, however when we got there with our luggage, we found that the room was not ready as it hadn't been cleaned (it was 4pm at this point!)  We decided to leave the hotel and went into the city centre until the evening while our new room was being cleaned. When we got back, it was hot and muggy in the room and we noticed that the air-conditioning wasn't working! We called down to the reception and they sent someone up to fix it. He just about managed to get it working but it was very weak. The unit had also leaked all over the carpet so we had to put towels down as the floor was soaking wet! The small fridge in the room was a waste of time too as nothing in it was cold! We went to bed feeling exhausted and quite disheartened.  At 8am the next morning, we were woken up by loud drilling and banging. I was fuming and phoned reception. They apologised and said they were doing some repairs in the hotel. I told them that it was unacceptable and I wanted to move to another hotel.  The duty manager said they would move us to a higher floor where there would be less noise. So we got moved yet again, this time to the 7th floor. The room was the same old fashioned design as the previous rooms, which was not what we were expecting from the pictures advertised on the website, where the rooms appeared larger and more modern. Again the air-conditioning was very weak and it was unbearable going to sleep as it was so hot in the room. The next morning we told the desk manager about the temperature of the room and when he looked at his computer, he said it had recorded 27.5°c in our room! How is anyone expected to sleep in a room with that temperature? We were unable to change the thermostat as apparently it was controlled by the front desk! The manager could only shrug his shoulders and apologise once again. We were offered a free meal and breakfast in the morning (which was advertisedas being free on the hotel website but not to us as we booked through Last Minute!). The meal we had in the hotel was poor considering it was meant to be of a 4* standard. I ordered my usual steak which wasn't great, with a few cold boiled potatoes and some cold green beans. My girlfriend is vegetarian and there was a very limited choice for her. She went for a cheese dish which again was pretty poor. During the course of the meal, water dripped from the leaking air-conditioning unit above us, onto my girlfriends arm and head, and onto the French lady next to us in the restaurant. The only positive thing I can comment on was the friendliness of the waiter!   As far as the rooms were concerned, they were old fashioned, dusty, with broken blinds, shocking air conditioning considering it was pretty hot in Milan, and the bar fridge was useless! The bathrooms were clean but there was damage to the wall and black mildew around the bottom of the shower. Additionally, the water was not draining properly so there was a risk of the shower overflowing. The shower itself was tiny. If you were a bigger person, you would have no chance of getting into it! The hairdryer was a joke too! Are these characteristics of a 4* hotel? I think not! Giving it a 3* would be generous!  Then to top off the poor experience, when we handed our key back at the end of our stay, we were told we had to pay a city tax of €60! This had not been mentioned to us before and I didnt see anything on the website stating that that extra cost. All in all, a very bad experience which spoilt our holiday in a beautiful city

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Hi Trevor, thank you for your feedback. I was disappointed to read that you did not have a pleasant experience with us and I can assure you I will be personally investigating the matter. Regarding the cigarette smell in the room, I have personally addressed this with our housekeeping staff to ensure this won't happen again. I know our front office team will do everything in their power to assist our guests as best as we can. Unfortunately during your stay, in July, we had some technical problems due to our renovations works, finished at the end of August. So we are really sorry for the inconveniences with the air conditioning and with the noise, we can guarantee you that in a normal situation and period, like now, we don't have similar troubles. We take care of the satisfaction of our clients and we have a special attention for the quality and the variety of the products in our breakfast, anyway we will take into account your suggestion, expecially regarding the vegetarian buffet. Let me take the opportunity to say you that we are working on the breakfast service including new products and expanding its variety. Finally I would like to point out that the city tax is mandatory, it's applied to all non-city residents staying in Milan by the municipality. According with the law procedure it needs to be paid directly at check-out. We use to inform our clients during check-in and with a dedicated message through the TV Led at the desk. Our committment to invest in our property will continue after renovations, so we hope to have another opportunity to host you and to show you the changes in the hotel! If you want to discuss direcly please contact me in private, I sincerely hope to find together a point. Best Regards, Stefano Picarelli

"Clean modern place to stay"

4
23/10/2016

We booked a family room for four. The rooms were good size for Europe and the facilities were of good quality including the bath room facilities, tv and the beds. Would stay again. The location was a few train stops out of town but public transport was close by.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Chris T., thank you for taking time to share your feedback and write this review. We are delighted to know that you enjoyed your stay, our staff and our services. I sincerely hope to welcome you back to our hotel for your next stay in Milan. Best Regards, Stefano Picarelli

"Football stay "

4
22/10/2016

Stayed for Southampton v inter lovely hotel very close to metro system which is easy to use. staff very friendly and helpful supermarket next door. Breakfast is ok mixed selection not like you normal buffet breakfast in the uk

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Karl, many thanks for your feedback. It is glad to hear you were satisfied with our services. I would like to point out that we are working on additional products to our continental breakfast. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back to discover our changes. Best regards Stefano Picarelli

"A welcome surprise "

4
14/10/2016

As others have noted this hotel is not in the city circle but the Milan Metro is very efficient and the hotel is about 100 metres from the Turbo station. Right beside the hotel is a Carrefour supermarket which is really handy as it carries a wide range of food (including fresh sushi). Whilst the rooms are very good there are no microwaves so take away meals that require heating are out. The staff are welcoming and helpful as we discovered when we had a problem with our water. The breakfast is adequate and all in all this is a great place to stay.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Alyn, many thanks for your comments and score. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back. Best regards Stefano Picarelli

"Fantastic location"

4
14/10/2016

Great hotel for business or leisure. Rooms are spacious, clean with large bathrooms. Convenient location, 100m to nearest metro station. Located on the red line - east access to Milan city centre. Great local restaurants and bars in the area. 10 - 15 minute walk to shopping street - Corso Buenos Aires.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Guest, We are very glad for your positive feedback about our hotel and our services. We take into account the needs of our guest and we always try to satisfy them the best way we can. If you're traveling to Milan soon, don't hesitate to call us! Best Regards Stefano Picarelli

"Lovely hotel"

5
10/10/2016

Lovely hotel, quiet, comfortable, has everything you need to stay, great staff, speaking in Russian. Great service, daily room cleaning. Restaurant Italian cuisine, delicious breakfasts and dinners on request.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Elvira_Ch07, many thanks for your enthusiastic review. It is glad to hear you were satisfied with the professionalism of our staff and our services. It has been a great pleasure to have you staying at our hotel, we look forward to welcoming you back to reserve you our best attentions! Best regards Stefano Picarelli

"Great Milano Hotel for Group Travel"

4
07/10/2016

The hotel was very nice. The rooms were well appointed and clean. The hotel is located in a wonderful location with quick access to the Turro metro station and many amenities nearby. The staff was extremely helpful. The restaurant is small and a favorite among locals so don't plan to just drop in . Great free wifi service.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Debbi F., first of all thank you for sharing your positive comments. The satisfaction and the suggestions of our guests has highest priority to improve our services. We are very happy that you appreciated our location, our hotel and the attentions of our staff! It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back, Best regards Stefano Picarelli

"Ideally located when arriving by car"

4
06/10/2016

It is located off center but close to metro station that takes you directly to historic center. Plus, when arriving by car it has a parking. Rooms are rather large and comfy. Breakfast was good but service at night (meal) was rather poor. Service at check in counter was particularly good.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, thank you for your review. We are delighted that you appreciated our hotel and our services. Regarding the dinner we take care about the freshness of our products and the variety of our menu à la carte. I hope welcoming you again in the near future to reserve you a dedicated service at our italian restaurant, we will consider your needs in order to meet your tastes and your expectations. Best Regards Stefano Picarelli

"Tour with group"

4
05/10/2016

the properties and accommodations were adequate and the staff was polite and helpful. The accommodations could of been more central. Overall the stay was pleasant and worked out fine. This stay was arranged by a tour group and we had no stay in the selection.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear guest, many thanks for your comments and score. It is glad to hear you were satisfied with our services. It has been a great pleasure to have you staying at our hotel and we look forward to welcoming you back. Best regards Stefano Picarelli

"Great location and value for money"

4
05/10/2016

Good central location very close to Truro metro station. Room was comfortable and staff helpful. We booked half board but did not eat there one day as restaurant was busy and the day before we had to wait over an hour for food. Not enough staff for a busy night at the restaurant. Good in all other respects.

"All good in Best Western Antreas!"

5
15/09/2016

Very good location:metro staion "Turro" app 50 m.Carrefour market just behind,many,many bars,caffe-s,around!!!Expres check-inn-out,polite staff,excellent housekeeping!!!We didnt try brekfast,in locaal "pasticeria" cappuccino 1.20+croissant(cornetto)1.00 delicious!Overall good experience!!!We can recommended this hotel!

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear Szini, Thank you very much for your positive comments, we are glad that you enjoyed your stay at our hotel. We look forward to welcoming you soon in Milan to reserve you special attentions and our special breakfast! Thank you again! Stefano Picarelli

"Close to city centre"

3
09/09/2016

This was a comfortable hotel convenient to the city centre with all its attractions including the Duomo, La Scala and other tourist sites. The Turro Met wa a short 20 metre stroll away. The hotel restaurant was notable serving varied and high quality dishes - unqualified commendation.

stefano p, Direttore at Best Western Antares Hotel Concorde, responded to this review
Dear James, thank you for your positive feedback, we are glad that you enjoyed our services and our restaurant. We look forward to see you again in our hotel! best regards Stefano Picarelli

"Tidy, pleasant hotel"

4
06/09/2016

This Best Western in Milan is a pleasure to stay at. The staff are very pleasant and hospitable and the room was comfortable and well equipped. We were there as part of a tour so had an organised meal so I can't comment on the variety of food offered but what we were presented with was delicious.

stefano p, Manager at Best Western Antares Hotel Concorde, responded to this review
Dear 263nickw, it was a pleasure also for us to have you as our guest, so thank you for your kind words. We are happy to know that you enjoyed the stay and the attentions of our staff and our food service too :). We hope to welcome you again in your next trip to Italy! Best regards, Stefano Picarelli

"Needs major room upgrade "

2
05/09/2016

The room was decent size for four people. Though when reserving the room we were told we would have an actual queen sized bed and two twin beds. When we arrived in the room it was a pull out couch set up with two twin beds. We did not say anything because we were only staying one night so it was not a big deal, but maybe they should be more specific with booking information. The shower was covered in cobwebs by the window. The forest green patterned wallpaper gave off a very dull feeling. On the other hand, the hotel had a great restaurant on the main floor right off the lobby. We are there upon arrival while waiting on our room to ready. As well as for dinner that night. Fair prices. Front desk staff was very helpful in the early hours of the morning when we needed a taxi to transport us to Milan Centrale train station, which was conveniently about a 10 minute drive from this hotel.

stefano p, Manager at Best Western Antares Hotel Concorde, responded to this review
Dear Jackie, first of all thanks for the time spent to give us your feedback. We regret for the misunderstanding, we have checked the reservation and unfortunately our staff has wronged the room assignment at the check-in time, it 's a really pity for us not had the chance to change the room during your stay. We hope to see you again and we invite you to contact us before your next trip in Milan in order to reserve you special attentions. Thank you for your patience, Stefano Picarelli

"Loved it here!"

5
01/09/2016

Very convenient location. Great hotel, clean, modern, decent-sized, well serviced rooms. Nice comfortable bathroom. All amenities included. Supermarket 10 feet away. Definitely recommend and would stay again.

stefano p, Manager at Best Western Antares Hotel Concorde, responded to this review
Dear Kamilla, Thank you for choosing our hotel for your recent trip. We are pleased to hear that you enjoyed your stay with us and we hope to have you with us soon again. Best regards, Stefano Picarelli

"Average at best"

3
29/08/2016

The staff at the hotel on the front desk were so helpful and provided information to explore Milan. The room we were given at first was really old fashioned but very clean. We went exploring for the day and returned to find the room ridiculously hot and the air conditioning not working. After complaining to the front desk and the air conditioning not being fixed we were moved to a suite on the top floor that was a huge improvement to the room we were in originally but still found the air conditioning not to be working properly. What the room we were put into though did have was a balcony so we managed to get fresh air by opening the doors. We booked half board and I would not recommend anyone to do this. We ate in the restaurant once and decided to not bother the next night as the food and service was below standard.

"One of the best hotels I have stayed in"

5
23/08/2016

Good location, 5 minutes walk to the subway. 20 minutes walk into the city centre on foot. 10 minutes by subway. The rooms are very spacious and very clean. The cleaning staff do an excellent job and are very friendly. Mario deserves a special mention on the front desk. He has helped me with lots of things from offering advice on day trips, how to get around the city, printing boarding passes and selecting Italian food! Superb service. Very friendly and helpful. The hotel has a supermarket next door which is very handy and a pharmacist across the road. Well priced. Excellent service. Very good food. Highly recommended. I will certainly be back!

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Pieman, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are very happy that you had a nice stay in our hotel, enjoying all the services of our hotel especially the helpfulness of our staff and our location. Come back soon! It is always a pleasure to welcome our Guest Stefano Picarelli

"Great Best Western Antares"

4
19/08/2016

Stayed 3 nights in this Hotel before we went onto our cruise. The hotel staff was fantastic and couldn't do enough for us. The Welcome we received when we arrived was fantastic. The room was fairly large neat and tidy. The restaurant and bar manager were lovely and went out of their way to help us with the menu. Each time we went down we were provided with starters free of charge as seemed to be the custom in this hotel. The food was delicious and priced well. If we were not sure of the drinks on the menu we were given a sample. The lock on my bag was broken so there was a Super Market next door where I purchased a new one, of course the instructions were in Italian. I had lots of fun at reception with two female staff trying to set the code, the manger took control and did it straight away. Thank you to the Restaurant Staff I think their names were Luca and Marcus. There is the underground train just outside the hotel which was fantastic to get around. It is a fair way from the airport but if you catch the airport buses to the main train station which is about 28 Euro return for two and then a taxi to the hotel about 10 Euro return for two which is so much cheaper than a taxi as this was quoted at 100 Euro. Do the same back to the airport. Be careful when you get off the bus as there are men posing as taxi driver and men taking you bags off the bus and then they will charge you to take them a few steps to the taxi. Take your own bags off and head for the taxi rank across the road.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Colleen, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. Thank you also for the high score assigned, and for your positive comments! I will share it with all my staff. I am really pleased about your satisfaction with our staff and location. I hope to welcome you again in future. Stefano Picarelli

"a nice clean hotel"

4
14/08/2016

although it is not in the city center, it takes 8 stations from the Duomo, it is a very clean and nice hotel. the price was reasonable and it worth a stay for one night in Milan. the hotel is very closed to a supermarket and two minutes walk from the Metro.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Eran, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. We are very happy to read your good comment and hope to welcome you again in our hotel. Come back soon. Stefano Picarelli

"Such a pleasant stay"

5
12/08/2016

Hospitality was on point. Every member of staff we spoke to was kind enough to help us when we needed it and was very patient despite language barrier. Most of the receptionists spoke English but despite the moderate to low command of the language, all our needs were met. All staff friendly. The hotel was clean and beautiful. Our room was absolutely massive! We certainly did not expect it to be so huge but were pleasantly surprised. The only fault we had of the room was that it was a twin room and we were a couple. When we pointed this out to the receptionist, it was sorted out in a matter of a few minutes. We didn't even have to change rooms for this (our things were already in the room)! Decor was lovely. Cleaning was faultless. We had a go around the city a couple of times on the free bicycles. It was so fun and romantic! The bikes were well-maintained and clean: no grease that would ruin nice clothes at all. The bike locks were included. Bikes are convenient, especially in summer, because you get to see the city and most times we overtook cars on the road, so I daresay the bikes are quicker than land transport. Only con of the bikes would be the fact that they didn't allow us to take it out at night. Solution: metro was only a few seconds walk outside the hotel. You can't fault a 90 minute return for 1.50EUR or an all-day ticket for 4.50EUR now, can you?! Although we did find the metro far less exciting than cycling. If you need help with where to go in the city, literally just ask the receptionist or even taxi drivers. Everyone is so helpful and friendly. All in all, the perfect place for our short break in Milan.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Adlyaini, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. We are very happy that you had a nice stay in our hotel, enjoying all the services of our hotel especially the helpfulness of our staff. I appreciate your positive comments and I am really pleased about your satisfaction. I hope to welcome you again in future for another "short break in Milan". Stefano Picarelli

"overall good experience"

4
11/08/2016

Rooms kept very clean daily, good breakfast range and good location. Staff were very welcoming and helpful. The only downfall for me was that the room was a non-smoking room but still had strong smell of smoke.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Adan, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are very happy that you had a nice stay in our hotel, enjoying the room and all the services of our hotel especially the breakfast and the staff. About the smell of smoke in your room we are very sorry for this but as you said it was a no smoking room. Unfortunatelly sometimes people smoke were is not permitted. Thank you again for coming in our hotel and we hope to welcome you again soon. Best regards Stefano Picarelli

"Not the best"

2
10/08/2016

Not near anything exciting. Rude at reception. Watched a young family coming in and having trouble coming through the doors and not one of the five staff members got up to help. Would definitely not recommend this place.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Sonya , thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are very sorry about your feeling with our welcoming at reception and we thank you for reporting this in order to improve our services. Best regards. Stefano Picarelli

"Close to metro"

5
08/08/2016

Pretty close to metro station - five stops from the Central Station with one change, or within a ten euro taxi ride, inclusive of tips (but you will have to watch which route your driver is using, keep in mind this is just a two mile drive from the hotel).

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Vadim, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We hope to welcome you again soon Best regards Stefano Picarelli

"Good location, average hotel"

3
28/07/2016

My husband and I spend two nights at this hotel on July 2016. The hotel is not located near the historical attractions of Milan but it's about two minutes walking from a Metro station (M1) which takes you directly to the Center. There is a supermarket close to the Hotel which I think is a great advantage. The room was good and clean. I was not satisfied with the shower, because the shower head didn't work properly. The breakfast was very simple with very limited choices.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Nahalhj, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. Hope to see you again. Stefano Picarelli

"Could be better for a Best Western"

3
19/07/2016

Checkin was good and quick bizarre room key handed over room was clean but basic with no unique style that you usually get from a best western. I asked for a iron pretty much a standard request and was told had to goto 8th floor when I arrived the iron room was the cleaners cupboard ! Food in the evening was ok but very limited choice on menu. Breakfast was a different story ! Went down at 0730 and it looked like a bomb had hit it ! No clean table in sight and they were all empty staff just stood there doing nothing had to clear a table for me to sit at by myself. I then looked at the food and walked out! Overall good cheap room but poor food

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Welikehols80, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We take note of your critics, to consider continuous improvement. We all hope to welcome you again in future. Stefano Picarelli

"A perfect place to stay when visiting Milan by car"

5
12/07/2016

Staff was helpful, giving various suggestions that really made our stay easy and enjoyable. Parking was easy, metro was easy, breakfast was very good, and our room was good-sized, although the bathroom and shower especially were small. Quiet!! Price was reasonable.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear jardinage45, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. We are very happy that you had a nice stay in our hotel, enjoying all the services of our hotel especially the helpfulness of our staff. Come back soon! It is always a pleasure to welcome our Guest. Stefano Picarelli

"Loved the hotel"

4
09/07/2016

As a frequent traveler to Milan , We stayed here for 2 days for work We loved the hotel and great staff Thanks to Alessia, Michelle, Stage you guys were great help to converse in local language. We will definitely stay again in our next visit Thank you so much

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Sanjay, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. We are happy you enjoyed all the services of our hotel especially the helpfulness of our staff and will love to see you again in our hotel. Come back soon. Stefano Picarelli

"very helpfull staff, and a beautiful Hotel"

5
06/07/2016

Very modern and beautiful hotel, we got free bicycle and was a pleasure go threw Milano. Its easy to access the metro going to center. We stayed 2 nights on our way to Lyon. Satellite Tv helped us watch the UEFA EURO

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Enrik, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. thank you also for the high score assigned, and for your positive comments! We hope to welcome you again. Stefano Picarelli

"Very nice and clean hotel"

5
05/07/2016

very clean and the staff are nice. near the metro. need some time to the Duomo but i think it's fine. the other good thing is that there is a big supermarket near the hotel within one minute you can arrive there!

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Megan, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for dedicating your time to describe your experience with us. We are very happy that you had a nice stay in our hotel and hope to welcome you again. Best regards Stefano Picarelli

"Pleasant"

3
05/07/2016

We are here for two nights on a budget family holiday. Pleasantly surprised with the room. Service ok, didn't bring up pillows/milk/tissues when we phoned. Also did top up all bathroom things like tissues. Bathroom not great, some mould and obviously cheaply renovated. But sufficient. Excellent location, close to to metro so easy to get around.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear leepster73, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We would like to welcome you again in future, sure this time, to be able to satisfy you expectations. Best regards. Stefano Picarelli

"Really good"

5
29/06/2016

Best Western Antares Hotel Concorde is a very modern and exquisite hotel to stay. It's easy to get to the center of the city by Metro. The room is stylish and the staff is very helpful and efficient. I highly recommend you to stay while visiting Milan.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear ?? ? thanks for choosing our hotel and for your kind review best regards Picarelli

"Disappointing"

1
21/06/2016

We were put in a smoking room and as a couple who don't smoke and as I have extreme sensitivity to strong smells this was very irritating. We asked staff twice if we could change rooms as the strong smell was giving me a migraine, which I have to take prescribed medication to fix but all staff we spoke to weren't helpful and told us to ask again tomorrow which we did and we were told this again... Only so many times you can ask before you check out. I ended up taking more than a weeks worth of my medication in 3 days. Just after checking in, I received an email asking how I found the experience and I filled out the survey and no one contacted me about my bad experience. Other than that the beds are very very hard, and the shower we had didn't drain very well so we couldn't have the water on very long before it overflowed. No fan in the bathroom either so it stayed damp and mould was growing on the tiles above the shower.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Daer lp72811, thank you for choosing BEST WESTERN Antares Hotel Concorde for you stay and for the review. I'm very sorry for what happened and I'd like to better understand why we were not able to resolve your problem. In order to investigate this matter, I need to know which was your room and the date of your stay. I kindly ask you to provide this information in order to find a possible solution. Please email to: [email protected] Best regards Stefano Picarelli

"Rude staff letdown "

2
21/06/2016

This hotel could be better, but we had a problem with our room and were totally dismissed by a staff member who couldn't care less judging by their tone. The room cleanliness felt average, maybe due to the fact it was a smokers room and cigarette smell stained the carpets and curtains. Some positives were the breakfast which was good, the location next to the metro that goes to the city centre in 10 minutes and the in room facilities.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear jamie21315 thanks for choosing us and for your review, i am sorry for the feedback you are giving me about my staff and i will personally check in order to improve our performance best regards Picarelli

"A week in Milan"

5
15/06/2016

For those on a budget this hotel is perfect, location is good, next to a metro station, supermarket and restaurants. Staff very welcoming, no problems at all. Just what I needed, a base to travel around Milan from.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Asif A thank you for choosing BW Antares Hotel Concorde and for your review. i'm very happy for your pleasant stay and looking forward to welcome you again best regards Picarelli

"Great home base"

3
09/06/2016

Rooms are nice size and very clean. The staff was pretty helpful. The location is great if you plan to take the metro, which is very easy to use. Not a lot of bells and whistles but a great spot to come home to after the end of the day

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear mennia2016 thank you for choosing BW Antares Hotel Concorde and for your kind review best regards Picarelli

"It is okay"

4
07/06/2016

Booked a family room that was to be a queen bed and two twin beds. Twin beds are smaller than what we are used to in USA. They are two small side by side pullouts from a sofa. Very small and not recommended for adults or older children, such as my teenage children. Only stayed one night so it was ok. Also, my blow drier caused the breaker to trip and it no longer worked after but there is a small travel-sized one available in the room. Staff was friendly and helpful with luggage and calling taxis.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Ana J, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. I'm happy to read that our staff was friendly and helpful and i hope to see you soon againg. Best Regards Stafano Picarelli

"Good location"

4
03/06/2016

Stayed at the Best Western Antares Hotel Concorde for two nights. The redline metro stop of Turro is essentially right outside the entrance, so everything to do/see in Milan is extremely accessible. The neighborhood is a tad busy during the day, but quieted down by evening. Carrefour market is next door to stock up on snacks, etc. The lift is small. The room key is an actual physical key - which must be dropped off /picked up every time you leave/come back to the hotel (a tad annoying). The room was of good size, modern enough and furnished in traditional Milanese style, which you may or may not be a fan. Bathroom was practical and functional, yet could use a slight cosmetic upgrade. TV worked well with lots of Italian nation and international (BBC, CNN) channels. WiFi was great. Staff was professional, helpful and friendly. Overall, I had great stay and would return.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear AMsterdamher2000, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. I'm happy you enjoyed the time spent in our hotel and that you appreciated the rooms, services and our staff. We will wait for you on your next trip Best regards Stefano Picarelli

"Ideal location for metro"

4
29/05/2016

2 minutes walk from Turro metro. Clean. Large room but no view. Comfortable and quiet, but I understand that this is not always the case. 24 service at desk. Quite a cold atmosphere from the staff but helpful enough. Good family restaurant very close by, but nothing else. You have to use the metro to go anywhere. Metro itself is good, busy at the usual times, but easy to get tickets and very quick to get anywhere, trains running about every ten minutes and clear directions. Good cheapish place to sleep and use as a base to get everywhere but you wouldn't want to stay around the actual area.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Langhame, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. I appreciate your positive comments and will share it with all my staff. I am really pleased about your satisfaction. I hope to welcome you again in future. Best regards Stefano Picarelli

"Close to Metro Station."

3
22/05/2016

This hotel was average for a BW Hotel,the front desk was not very helpful,they certainly didn't go out of their way.The room itself was a family room,very spacious and clean with a large bathroom.The buffet breakfast was good also the restaurant in the hotel was okay.

"Nice hotel if you have a car."

4
10/05/2016

This is a nice hotel if you have a car, although it is expensive to park. There is a metro very close, and it's less than 10 minutes ride to the old city. The rooms are spacious and comfortable. The front desk is very helpful.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear 817donaldc, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We waiting for you for your next stay Best regards Stefano Picarelli

"Location good but quality poor."

2
10/05/2016

This hotel was not to the standard we would expect from a BW - a shame to say this as we have stayed at many BW hotels and have always found them to be very good, some excellent. This BW was dirty, our room was thick with dust, and the staff were unhelpful. There was no milk available for the refreshments in the room we did get some fresh milk from the restaurant but when that ran out (after a few days) we couldn't get any more despite pressing the hotel staff. The breakfast lacked the basic item of fresh fruit - the tray of fruit put out was mostly mouldy, the pears and kiwi fruits were inedible. The hotel restaurant offered evening meals, we used it once and that was enough, most Italians would be horrified at what was served up. Our mixed salad was an insult. After that we ate at a brilliant family restaurant just up the road by the metro station. HOWEVER THE LOCATION WAS BRILLIANT CLOSE TO THE METRO STATION AND A DIRECT LINE TO MOST OF THE MAJOR ATTRACTIONS.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear IranianSaffron, we are very sorry that you didn't have a pleasant stay in our hotel. Our chef prepares all the products that are in the berakfast buffet with fresh products. We will keep your suggestions into consideration in order to improve our services. Waiting to see you soon Best regards Stefano Picarelli

"Quite fine"

4
03/05/2016

Well located close to Turro Metro Station. The room was big and clean, the bathroom was normal... We tried to change the shower for a bath but it could not be possible (the reason was that we asked for a standard room) so I do not know if the receptionist could do more for us or she just gave us the easy answer. The room was a little bit noisy as well and you could hear people in the room next to you. The breakfast was almost excelent (I really missed a good orange juice) but Serena was helpful and polite with us bringing us two cappuccinos (even when the coffee machine was quite close to us). I wanted to use the juice maker with the oranges and a bold man (sorry but I could not see his batch) help me nicely.

"For a 4 star hotel is good no more no less"

3
25/04/2016

1.room was non smoking room, entering the room and smelling cigarettes that was not ok. 2, we had our Flight cancelled and we came the day after, we spoke to the staff of the hotel, and they couldn't arrange this type of situation. that was bad for us. anyways. 3. we went to april and Air condition you cant switch it on, due hotel policy. and hell yeah was so hot that week, i opened the window and noise was coming from the street few meters away, sirens, cars , motorbikes, people screaming arrahhah... anyways this hotel was good value for money, breakfast was ok. metro 5mins. cheap supermarket 2mins away. good luck travellers!!!

"Ok hotel"

3
16/04/2016

Hotel was close to metro, which was easy to go to any place in Milan Rooms were average, dull wallpaper (I guess best western style) Reception staff were quite helpful Room cleaning staff were very poor cleaners, kettle in the room was stinking & glasses were not clean We expected more for a Milan hotel (expensive)

"Fantastic..best hotel ever!!!"

5
02/04/2016

We had a great stay. Thank you hotel concorde. The room was large clean beautiful. The location Was great near the turro metro station. We never expected that they will give us room like that at very reasonable price. Thank you we really enjoyed our stay. We will return for sure.

"Bad room acoustic, gym was closed, leaking shower"

2
28/03/2016

First the good ones, clean and good size rooms, free wifi, reception ok . Near the Metro M1. And Milan's subway is very good. It is located just outside city cntre circle. Just behind the hotel is a grocery store, private parking is available. The rooms are comfortable but you could hear the conversations in the hallway and the adjacent rooms, children just being children and adults talking, TV. Normal, but since the room acoustics are not as good, and as a result we got woken up by all the noise. And when we are awake, it is not fun hearing the loud voices. My daughter wanted to go work out in the gym and was closed. Breakfast is your standard eggs, bread, sausage, fruits, juices, and coffee, etc. Loved the juicer though. But the man waiter was rude in dealing with people. The shower/tube's glass devider leaks on to the floor of the bathroom. Complained about it and it was acted upon but did not really fixed it. The reception were helpfu, courteous, knowledable enough, but a bit slow in our check in. Overall I would have rated it as "Average" but the noisy sound acoustics made ot "Poor". Such a pity when there are some good qualities going for this hotel.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Anditso, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are sorry for the inconvenience with the noises but we are happy to know that our staff was helpful and tried to find a solution for your complain. Waiting to see you again Best regards Stefano Picarelli

"Good value for Milan"

4
21/03/2016

Stayed here for 1 night in March with my husband. Wanted somewhere that was easy to get to but didn't want to pay the extortionate prices for hotels near the main train station in Milan (so glad we didn't as the area surrounding the station isn't the best). This hotel is a 2 min walk to the nearest metro stop and the metro is very handy to get around all the sites. In 10-15 mins you can get from the hotel to the Duomo, what more do you need. The metro is also very good value for money, we bought a 24hr ticket each which was just over 4 euros, and hopped on and off the metro as much as we liked. Rooms were clean and spacious for what you pay, safe included in the price which is good. Free wifi with good signal and free maps in the room to take with you - all good for planning your time in Milan. We didn't have the hotel breakfast as when booking online through lastminute.com it pushed the room price up by 50 euros! So we decided to see what the price was at the hotel on the day instead. On the day we realised we'd need to be up early to get our train to leave Milan and probably wouldn't make the most of the buffet breakfast so we decided to buy some brioche from the 24hr supermarket next door the night before and there are tea and coffee making facilities in the room, which was handy for us. We had a room at the back and heard no noise. Black out blind in the room, which contributed to a very nice sleep! Staff at the front desk were friendly and helpful as well. We arrived before check in time, planning to just ask if we could leave our bags in a secure luggage room but the staff double checked if the cleaner had cleaned our room already and let us check in early. Good hotel, would recommend to friends and family and would stay if in Milan again.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Honest20s, thank you for choosing BEST WESTERN Antares Hotel Concorde for you stay and for the review. We are very happy to read that you had a pleasent stay in our hotel with our staff. Our rooms are quite big and have kettle set in order to guarantee a pleasant stay to our guests. Waiting to see you for your next trip to Milan Best regards Stefano Picarelli

"hotel stay"

5
19/03/2016

very nice hotel with metso station close by; located on busy street with stores, supermarket and cafes; staff is very friendly, rooms are clean and nice, free wi fi and small coffee/tea station in the room; overoll very good experience; great breakfast included too

"Great hotel"

5
15/03/2016

The hotel is great and it's near the metro station .. Just a couple of stations from the city center.. There's Carrefour near to it and multiple restaurants and cafes... The staff is friendly and the rooms is clean .. The food was good too .. I enjoyed every second of the stay .. It was a great trip to Milan I hope I go back soon . I highly recommend this hotel if you're visiting Milan :)

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear nourhan h, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are happy that you had a pleasant stay in our hotel and that you enjoyed Milan. Waiting to see you again :) Best regards Stefano Picarelli

"Nothing more than a 4 stars network hotel"

4
10/03/2016

The service was top, as expected from a Best Western Hotel. It just lacks the personality and the little things that place the hotel in the middle of the local community (If you are inside the hotel, you cannot tell if you are in Italy or France or wherever). So, the hotel is good for business travel but, if you are on a leisure travel, pick a smaller and warmer Italian place to stay, to better personalize your trip.

"Great value for the price"

4
07/03/2016

Remodeled hotel, attentive and kind staff and very good rooms. Fair breakfast, I missed fruits, though. Location a bit far out from the action, however very close by to Subway line1 which takes you anywhere in less than 15-20 min.

"Good clean hotel - Excellent Staff."

4
01/03/2016

A good clean hotel, friendly staff, nice rooms and five minutes walk from a Metro station. The only niggle was the 'Hot' Breakfasts were not very hot, but the continental breakfasts were very good. Shower was hot and powerful, rooms were clean,

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Andy B, thank you for choosing BEST WESTERN Antares Hotel Concorde for your review. I'm happy to read that you had a pleasant stay with us. Waiting to see you again Best regards Stefano Picarelli

"SUPERLATIVE EXPERIENCE"

5
19/02/2016

excellent & convenient location, very friendly staff I should say they are more than staff they are like family members. Nicely designed rooms enough sized bathroom, good food & breakfast, very quiet location. Strongly recommended. this is my second time, even better than last time I am sure it will be much more better next time.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Cihan T, thank you very much for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. I'm very glad to read that the staff is like a family for you! I'm happy that your stay was comfortable. So, see you soon! Best regards Stefano Picarelli

"Confort in Milan"

3
10/02/2016

I have chosen this hotel for the position but it satisfied me more than expected. I appreciated the convenience of a free gym and a free covered parking. Breakfast are in line with the good Best Western standards. Rooms are sufficiently soundproofed but slightly hot, I have always switched off the climate during the night. I'll return there.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear onehundred100, thank you for choosing BEST WESTERN Antares Hotel Concorde for your stay and for the review. We are happy that you had a pleasant stay in our hotel. Waiting to see you for your next trip to Milan Best regards Stefano Picarelli

"Only Average"

3
03/02/2016

Hotel is located close to metro. Hotel looks nice when you enter but Reception was not very helpful with directions. The rooms were nice but small - shower was too small for my big frame! Restaurant was right next to Reception - small but adequate. The Restaurant Manager - Marco - was excellent and the chef was fabulous. Could not fault the food at all! Delicious! Elevators are only small so only fits two people at a time. But there are two of them.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Sharon, thank you for choosing BEST WESTERN Antares Hotel Concorde and for the review. We are happy you enjoyed our restaurant and we'll take care about our reception staff. Waiting to see you again Best regards Stefano Picarelli

"Average"

2
11/11/2015

Hotel located very close to the metro and so at 5 minutes of center Milano. Very good breakfast buffet BUT didn't get the level of room booked ( room presented in photo gallery with king size bed) and ended in a single bed room in very average room 1 * level with view on parking lot and delivery area with noise associated). Be careful on the room you get!

"Excellent Location"

4
27/10/2015

We visited the exposition in September. The hotel location is ideal to anywhere within the Milan area. The metro is very walkable ( less than 2 blocks). A grocery store is next door.The hotel itself is extremely clean and serviceable. The beds are most comfortable and functional. The breakfasts are more than adequate with a wonderful selection and good coffee. The television was poor, providing only 2 English speaking channels. CNN was unavailable, and only Russian and Chinese TV were all that was available . Both stations were filled with repetitive propaganda and no current news even accessible to us.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear KRN817, thank you for chossing BEST WESTERN Antares Hotel Concorde for you stay and for taking the time to share your review. We are delighted to know that you liked the location of the hotel, its rooms and the breakfast. I hope that we will have the opportunity to welcome you back in the near future. Best regards Stefano Picarelli

"Average for this Class"

3
19/10/2015

It's a lovely hotel with a very helpful staff. The rooms are nicely designed, but the design didn't adequately consider usability. Too few outlets. Most were switched, and it wasn't always clear how to get them on. Heavy glass bathroom door was hard to move, There was some deferred maintenance, i.e., set screws needed tightening, shower drain was slow, thick dust on some out of the way surfaces.. There was no business center. Printing was done via pdf mailed to the front desk. Great breakfast selection, many items were homemade. The warm items could have been warmer. It started a bit late, 0700, but they offered a simple continental breakfast at 0500.

"Nice"

5
12/10/2015

In our trip back to france, we decided to do a scale in Milano, this hotel was perfect for that. We were able to have a room for 4 adults, breakfast included, fitness room, and the TV recognized our HDD full of movies. It is not in the center but with the metro we where there in 5min. It was very nice!

"Expochaos"

2
14/09/2015

The room was ok, the hotel is close to the station and the metro. BUT the beakfast was a katastrophe. We had to wait for 15minutes ntill we got a free table. Then half of de buffet was empty including bread and coffee and juice. The two service ladies did their best but it was just very bad organised for so many people.

"Basic place to stay in Milan"

3
12/09/2015

This hotel claims 4 star but I'd give it a 3+. Rooms are clean, but that is what you'd expect from any hotel. Staff is helpfull and efficient but that's it. No 'extra mile' to make you feel at home. Housekeeping lacks eye for detail. They did not replace an empty toilet paper roll. They changed curtains while we where in the room. The same thing extends to the breakfast. Its clean, efficient but lacks the quality you'd expect from a 4 star hotel. Eg. The orange juce was 'watery'. The was very litle choice. I have seen better 4 star hotels. On the positive side there is a 24/7 convinient store right next to the hotel, it's 50 meter from the subway witch takes you in minutes to the City center. You will need this as there is nothing much to do in the neighbourhood. For dinner I'd recomend you take the subway to LIMA station where there is more choice.

"Perfect Location to use the metro"

4
08/09/2015

We had a quick check in, with good info where the next metro station is situated (3 minutes away). The room was very big and good furnished. The bathroom left no wishes open. The breakfast was a typical Italian Style. Unfortunately the room for breakfast is in the basement. The hotel has a very small lift. There has been a good supermarket next door, good for us to travel further and buy some groceries.

stefano p, Direttore at BEST WESTERN Antares Hotel Concorde, responded to this review
Dear Susanne41, thank you for choosing BEST EWESTERN Antares Hotel Concorde for your stay and for your review. We are very happy that you have a pleasant stay in our hotel and we hope to see you again. Best regards Stefano Picarelli

"It was OK"

3
08/09/2015

The hotel looks nice and modern from the outside but gives an impression of being old inside. Breakfast was very good. It is only one minute walk from the Metro station. The people at the reception were very nice and helpful. The night rate was high but it seems that it is par for the course in Milan

"Good value, easy to reach"

4
07/09/2015

We travelled as a family and used this hotel during our visit to Milan. We wanted somewhere easy to reach, as we were arriving into Milan by train. This place could hardly have been easier to get-to, just a short hop on the subway from Milan's main train station. The hotel is what yo would expect from a Best Western: Good service, Clean and well-presented. Clearly used by business travellers, we got a good rate and the room size was good for a family travelling. Visiting the main sights and attractions in Milan is a doddle, with the subway being right on the doorstep. The hotel bar/restaurant we found a little expensive.