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Best Western Plus Hotel St. Louis West-Westport, Maryland Heights

12220 Dorsett Road, 63043-2408, Maryland Heights, United States - See on a map
Best Western Plus St. Louis West-Westport - Best Western Plus St. Louis West - Westport The Best Western Plus St. Louis West-Westport is ideally located in the center of Maryland Heights. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy the best in the west of St. Louis! Located on I-270 the Best Western Plus St. Louis West-Westport is just a mile from Westport Plaza's dining and entertainment. We are also close to the St Louis Lambert International Airport, St. Louis downtown and St. Charles, Missouri. Free full hot breakfast and free Wi-Fi is on us.

Best Western Plus

Hotel St. Louis West-Westport

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 6 guest reviews
NOTE ISSUED
Excellent
2
Very Good
2
Average
1
Poor
1
Terrible
0
REFER TO NOTICE
Business Business
5
Couples Couples
0
Family Family
0
Friends getaway Friends getaway
0
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean and accessible"

5
User 01/03/2021

The room was up to Best Western standards. The first room was not cleaned when I opened the door but the desk got us another room on the same floor. Apologizing that had been having employee issues.. No harm.

"Could be better..."

3
P888UZjeffl, Naperville 13/11/2020

This is the former Drury Inn right off of I-270 and next to Edward Jones campus. The hotel is a little dated, but the room was clean and quiet. And reasonably priced. However....... 1) First room I was given smelled like smoke (in a non-smoking hotel). They were unaware of this. How is that possible? Doesn't housekeeping clean the rooms and smell smoke? 2) Breakfast "bag" is OK, nothing exceptional, but I've had worse. A few more choices (fruit, for example) would be nice. 3) No coffee in the lobby. That's ridiculous. What hotel, especially with travel down dramatically, doesn't have coffee available in the lobby 24/7 (or, at least all morning). 4) Biggest concern is no Covid-19 protocol. Front desk person checking me in didn't wear a mask. Maintenance person didn't wear a mask. No one made the guests in the lobby put on a mask. "Corporate" says all staff must wear masks. Apparently, Corporate sent a "memo" but I guess staff is on their own to follow the guidelines/rules. Don't believe the website saying that they take guests' safety seriously.... doesn't appear that way. I may give a SureStay Plus another chance somewhere, but I won't be back to this property. No masks, no business...

"Well maintained, clean and not expensive "

5
APDHD, Union, Missouri 17/09/2020

I was surprised to see a hotel that is clean, well maintained, great service but not expensive. Check in was fast, room was clean and beds comfortable. Talked to the manager and he said they are converting it to Best Western Plus. I recommend this hotel to everyone.

"Great price, good location."

4
673kennethk, Chicago, Illinois 11/09/2020

I have been a very loyal BW customer over the years since 2013. They have one of the best rewards programs. My only complaint would be the gap in time from stay to $25 gift reward. I usually stay several night before the award arrives via email. This process needs to be more streamlined so you can use rewards for every subsequent stays in the future. This hotel location is great for access to highways, restaurants, and airport.

"Clean but Customer Service was lacking."

2
User 20/07/2020

We were not told ahead of arrival that the breakfast buffet is not available at this time. A sack breakfast was available for a substitute, which would have been fine, but they ran out before we got ours. We found out later that other area hotels are still offering hot breakfast "cafeteria" style so that cleanliness/safety are a first priority, but you still receive what you paid for. Also, we did not receive any clean towels, no one dumped our trash while we were there and nobody was working the front desk to ask for towels on day 2.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.