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Best Western Hotel Cristallo, Mantova

Via Cisa 1/E, 46030, Mantova, Italy - See on a map
The Best Western Hotel Cristallo is ideally located in the center of Mantova. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. Discover the Best Western Hotel Cristallo, only a few minutes away from the city center of Mantua, one of the richest artistic and cultural city in northern Italy. recognized as World Heritage in 2008. The city offers visitors, museums, churches, art galleries, theaters, shopping, bars and much more. Fully renovated in 2009, the Best Western Hotel Cristallo is situated just three kilometers from the city center. The 65 rooms are modern furnished, with comfortable beds, free Wi-Fi connection, LCD television, frigo-bar, air conditioning, hairdryer, telephone and safe deposit box. Our attentive multilingual staff takes pride in providing personalized service, a hallmark of our house, with a 24-hour reception and coffee bar service. To have a nice start in the morning you can enjoy a rich continental breakfast, with a large choice of cold and warm dishes and the courtesy of our staff. The hotel offers four different meeting rooms where you can hold conferences and meetings for from 10 to 110 people. The Cristallo restaurant offers a wide range of local specialties and Italian seasonal dishes. Groups of people are welcome, prices are reasonable and a parking place is available just outside. We have a wide garden with outdoor swimming pool and the chance to have a nice dinner during summer nights at the restaurant and bar on the terrace. The Best Western Hotel Cristallo provides a large reserved parking place, to leave your car or bus. We are pleased to welcome you in Mantova. Enjoy your stay.

Best Western

Hotel Cristallo

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Silver
 
based on 622 guest reviews
NOTE ISSUED
Excellent
190
Very Good
303
Average
103
Poor
15
Terrible
12
REFER TO NOTICE
Business Business
158
Couples Couples
235
Family Family
113
Friends getaway Friends getaway
50
Solo travel Solo travel
16
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very good hotel "

5
domenicoabatetrento, Italy 08/09/2020

Very good hotel with large room and extra comfy bed. Clean and nice bathroom and shower. Parking and WiFi are good. Mantua city center is only at 6-7 km. Very kind and professional staff is the cherry on the cake!!!

"Long weekend stay"

4
User 15/12/2019

Hotel very clean, room very clean and spacious,service good and staff very friendly and helpful. Would recommend for a stay when visiting the area. Restaurant food is well cooked and well presented, breakfast is a typical continental style.

"I will give it 4 stars"

4
TravelerGuest, Pocono Lake, Pennsylvania 01/10/2019

Plenty of parking. Not much to do in the area considering, but I was travelling on business and it was within 20 minutes of my destination. Several really good restaurants in the area within a few minutes walk. The on-site restaurant has good food but splitting the check is problematic and defaults to the front desk. Rooms were ok, bed was hard, but all in all it was nice. Breakfast at the hotel was very good. Overall 4 stars.

"Very nice hotel"

5
Ursi3, Bled, Slovenia 20/09/2019

Hotel is clean and comfortable. Dinner delicious and a very good breakfast. Also staff is very friendly. I was here a few times, on a cycling tour and each time all of our guests were super happy with the chosen Hotel. I recommend it warmly.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Thanks from all our staff. We hope to see you soon in mantova!

"Good hotel close to Mantova"

3
User 19/08/2019

We chose this hotel because is close to Mantova city center, only a few minutes drive. Comfortable bed, nice clean room. Average breakfast. Pool is nice, but the bar at the pool was closed, it woukd be good to have some coffee or drinks available.

"Great for stop-overs"

4
PCassar, Swieqi, Malta 11/08/2019

Myself and my wife have just returned from your Best Western Hotel Cristallo in Mantova where we stayed for 1 night between the 8th - 9th August instant. We found the Hotel had all the facilities we are accustomed to expect from your hotels, but found one particular detail that seems to be recurring - the unavailability of Coffee/Tea making facilities in the room as advertised. We only found a Kettle, 1 Teabag and several Sugar sachets!? Otherwise, it is excellent value and good for stop-overs in long journeys by car and 10 miutes drive from city centre in Mantova.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Good morning Cassar. The rooms give the possibility to prepare hot drinks ready in the room as described. For traditional cafeteria services you can always find what you need at our well-equipped bar.

"Perfect place"

5
rotem6, Omer, Israel 31/07/2019

This hotel was perfect for us. The a/c was great(it was very hot when we visited).The breakfast was very nice. The room was large and clean.And there was a nice pizzeria very near ..by as well as a smallish supermsrket.I did not use the pool..but those who did seemed to enjoy it. Our room had a bare cement floor..I assume this will be fixed up one day.personally I was not bothered.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Thanks for your review :) We hope to see you soon in out hotel in Mantua.

"Wonderful front dest staff / service"

5
User 23/06/2019

I appreciated the initiate services provided by your front desk staffs namely "Nana M" . I spoke no Italian language at all and at her initiation, she assisted me in making a booking with an Italian restaurant and penned down the menu for me. She was so nice that she made computer record so that "Anna F" in the next morning knew everything and took immediate follow-up action according . Their services released me much of my stress as a visitor in Italy. I also appreciated the warm smiling face of "Victoria" too. Their service were impressive. I enjoyed much in my stay with the hotel.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Thanks Henry, we hope to see you soon!

"Ok but hot"

2
User 28/05/2019

The hotel was welcoming and clean however the air conditioning units in the room did not work and the heat in the room was overwhelming and made it uncomfortable to sleep as with the windows open the main road which is busy and noisy is right outside. The bathrooms was ok everything worked but could do with a update as was very old but still worked and the lighting was dull and made it difficult to shave. To finish a positive the breakfast hade a good variety form cooked breakfast to fresh fruits and yogurt. And lots of fresh juices and coffee. I personally would not choose to return unless the bathrooms was updated and air conditioning fixed.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Thanks for your review. We'll adjust the defects you've reported to us as soon as possible.

"Great location for visiting the Mantova area!"

5
Naturespeak, Albany, New York 10/12/2018

It was easy to book this ahead of time and pay ahead of time through Best Western in the US. A great location for visiting Mantova (Mantua) with ample parking. Nice restaurant with good service. Tasty breakfast buffet and comfortable room. Mantova is a wonderful small city with lots to see. We had a rental car, which made this a great spot out of the city center.

Eugenio G, Proprietario at Best Western Hotel Cristallo, responded to this review
Thanks for your visit. Your opinion is important.

"basin plug didn't work and breakfast was let down by milk that tasted tinned (canned) and no fruit juice"

3
meancritic, Southern England 02/10/2018

Basically the hotel wasn't at all bad. The room was clean and comfortable with double glazing and air conditioning.Be warned,the restaurant shuts at 9 pm, ridiculously early for Italy. However there is an excellent restaurant a short walk from the hotel. The young receptionist, who appeared to be running the place single-handed, apologised for the defective plug and said she couldn't find anyone to repair it but we could change our room. We said no, too much trouble for one night. But this is a big modern hotel and they should have a handyperson available, even at weekends. Breakfast appeared to be good but the milk tasted is if had come out of a tin. Italian fresh milk is good; why not serve it? And in "the land where the citron blooms" (Goethe), why have sugared orange concentrate with lots of additives(orange squash) instead of pure orange juice? Luckily there was yoghourt as an alternative to milk on one's cereal. The coffee is ok, out of a machine which adds milk.

"Great stay, as always !!!"

5
User 09/07/2018

Only the poor breakfast... You better ask 10-12 euro for the breakfast and offer fress fried eggs, more fresh meats, cheeses and bread... The hotel will make a profit on the breakfast, and get more satisfied guests...

"Why 4 Star ??"

3
BSA-Biker, Italy 28/11/2017

My client booked me in here, after collecting me from the airport. He was in a great rush due to family and said he would pick me up on the Monday morning. Checked in OK and a very nice receptionist informed me that on Sunday their resteraunt is closed. By the time I reached my room on an upper floor, the very spartan decore and carpets put me in mind of a well known French chain of hotels! The room was large, very clean but as before very spartan. The air-con heating system worked OK, but the bathroom was a bit aged, and there was a bad smell coming from the shower drain. When asking reception if there was a restaurant near by, she said that she and her colleague lived out of town and didn't know, particularly as it was Sunday. Fortunately the taxi I summond and driver Alex, took me to a great restaurant called Contadinostrano, and he picked me up an hour later and returned me to the hotel. Breakfast was very extensive, but I found the bread and rolls a bit stale, but the cold meat and cheese was OK. The hot food by 8am was getting quite dried up so I didn't bother with that. All in all, I would have prefered the French chain !

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Good morning. Thank you for choosing our hotel. Your opinion is very important to us. Thank you for reporting problems. We take care of solving it.

"Good Position and quality"

4
73mas, Turin, Italy 31/10/2017

This Hotel permit you to have a position near the autoroutes and near the city of Mantova. Here you have no problem to park the car . Rooms are big and clean with all the comforts, water is free and also coffe and tea in each rooms.

"APPALLING"

1
PFCama, London, United Kingdom 19/06/2017

Appalling experience. Overall Hotel doesn't deserve 4* rating, breakfast is poor, food is stale and interiors falling apart Specific example: i sat on one of their beds which completely collapsed under my weight (I'm not particularly heavy). as a result i violently hit my head against windowsill. When asking for a refund the manager said i should be the one refunding them for having broken the bed Lack of basic dignity/courtesy. Please avoid

eugeniogallina, Responsabile relazioni con la clientela at Best Western Hotel Cristallo, responded to this review
Dear guest. Thank you for visiting us. We are sorry for what happened, it was an unlucky accident, however what has happened does not depend on our deficiency. Thank you for your attention. We hope to see you soon. The staff

"Good location if travelling by car"

3
User 26/05/2017

Good hotel, good service, decent rooms and good breakfast. The hotel is located closed to Padova and Mantua and is convenient if you are using a car to travel. They have free parking and the area is a quiet one.

eugeniogallina, Responsabile relazioni con la clientela at Best Western Hotel Cristallo, responded to this review
Thank you for your visit. The hotel near Mantova we hope was convenient to you. We are waiting for you for a new visit.

"Good hotel, great restaurant!"

4
Liata007, Amalfi, Italy 16/04/2017

A very nice hotel, I would recommend it to my f&f, we booked it just 2 hours before our check-in. located just 10 min driving with a car from Mantova's city center, got a parking area. Staff - very kind & try to do their best when the air con didn't work (some people felt cold on the warmest day of April!!!) so they couldn't turn it on. As a result of that we slept with an open window (room is towards the road so it was hard to fall a sleep, they couldn't change our room because the hotel was fully booked). Cleaning - very very clean & tidy, I was so surprised! Food - free water from the mini bar, a huge plus from our side! Coffee kit - had only tea, no coffee at the moment, but you can buy coffee from the bar on ground floor. Breakfast - young waitress were nice, it looked like the older one was annoyed when I was asking her for cold soya milk (answered as if I'm disturbing her & walked away while was still talking to me!). cappuccino with soya milk was very good, also a fresh baguette, all the rest was average, from the cold frittata to the croissant (not the best quality...), the pie were not fresh & crunchy. Fruit salad was better to prepare it with fresh fruits only. Restaurant - wow! Food was delicious & stuff was super! We were with our baby, they gave us her pasta very quickly, one good sitting chair was taken by a family that was there before us, so the waiter got us another chair (looks like Ikea's), my 10 months baby succeeded to get out of the seat belt! Watch out for your baby.

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Thanks for your visit. We are really happy that you've been well with us. We are waiting for you soon in our hotel.

"Very friendly "

5
kriskiel752015, Kingston-upon-Hull, United Kingdom 13/10/2016

Very friendly hotel with huge comfy beds. I stopped here for a few nights on business and nothing was to much trouble. Not a great deal in the local area but as we was visiting a local business it was ideal.

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Thanks for coming back in our hotel. We wish you happy holidays. We hope to see you soon.

"Nice one night stay!"

4
wondereyes, Bucharest 04/06/2016

It was a stop on our way home from Elba island. Hotel was nice, very well equipped room, just a little far to walk to. You have to be fast to enter the room after you put the card. Private parking place was one of our must when we booked and we found enough place in the back parking. Good breakfast, lot to choose from.

"???? ?????"

4
talKiriatMotzkin, kiriat motzkin 12/02/2016

this hotel is an average hotel,no more.the rooms are ok,clean but the breakfast is poor,some of the products were not fresh,the bread was dry and that is enough to spoil your mood for the rest of the day.

"Simple and good."

4
User 23/09/2015

Good location very close to Mantova. Clean rooms and good sanitary and running hot water. Free WiFi good working. Staff polite and helpful. Value for money. I stayed here also last year and a long time ago in the past. Always happy an will come back. Breakfast is also very good. Good for business people!

DirezioneBWCristallo, Direttore at BEST WESTERN Hotel Cristallo, responded to this review
Dear Mr. Robert, thank you for sharing your beautiful review. We are glad that you found yourself at ease at our Hotel; your feedback is very important to us, as an affectionate guest. Do not hesitate to contact us, if you wish to be informed on our special offers for Business people. Thanking you again, we hope to see you soon and wish you a lovely day. Best regards.

"Clean and tidy"

4
piaHongKong, hong kong 21/03/2014

Located near Mantova, only 5 minutes drive. Many parking space for guests. Staff are friendly. Price is good. Breakfast is good. Room is not big but cozy. Lighting is a bit dark! Very close to main road, better book a room facing swimming pool.

"excellent"

5
pcardace, naples, italy 08/09/2013

Easy to be reached from motorway, very close to city centre, siutable for business, families...good parking facilities...clean and spaceful room...free wifi connection offered...the pool was out of order, although it was august

"Excellent Staff and first class meals and great location make up for travel lodge type rooms"

4
RichardClwyd, clwyd 20/04/2013

Set just two miles south of historic Mantova, the hotel is set on a roundabout near to the main regional autostrada. Fantastic staff, helpful in all ways this hotel has excellent evening meals and great breakfasts. Free parking, good lifts and a range of nearby and walkable eating places in the village add to its pull. The rooms are big and clean but the bathrooms have no shelving, poor mirrors and the toilets are set almost in the very poor showers. Good news for those concerned on reviews about the swimming pool - is that it is being renovated but the low quality a/c is still in need of am upgrade In all a very good value hotel and worth a visit . Staff bendigedig a brecwast/cinio da mewn gwesty pedwar seren. Parcio di dal ac agos ir dinas hanesyddol. Safle bws agos ir gwesty. Prisiau rhrsymol Iawn trwy compari web sites.

"Not bad but to difficult to reach the center"

3
Mario M, Naples, Italy 16/10/2012

Honesty four star hotels with an interessant restaurant. Clean rooms. 3 kilometers by center of Mantua and bus service stops at 8 pm. Good service. Attention for the pool, generally closed. In the restraurant ask for typical dishes, are better than the ther one

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

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