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Best Western Hotel Cristallo, Mantova

4.0/5  - basé sur 434 notations.
Via Cisa 1/E, 46030, Mantova, Italy - See map

Discover the Best Western Hotel Cristallo, only a few minutes away from the city center of Mantua, one of the richest artistic and cultural city in northern Italy. recognized as "World Heritage" in 2008. The city offers visitors, museums, churches, art galleries, theaters, shopping, bars and much more. Fully renovated in 2009, the Best Western Hotel Cristallo is situated just three kilometers from the city center. The 65 rooms are modern furnished, with comfortable beds, free Wi-Fi connection, LCD television, frigobar, air conditioning, hairdryer, telephone and safe deposit box. Our attentive multilingual staff takes pride in providing personalized service, a hallmark of our house, with a 24-hour reception and coffee bar service. To have a nice start in the morning you can enjoy a rich breakfast buffet, with a large choice of cold and warm dishes and the courtesy of our staff. The hotel offers four different meeting rooms where you can hold conferences and meetings for from 10 to 110 people. The Cristallo restaurant offers a wide range of local specialties and Italian seasonal dishes. Groups of people are welcome, prices are reasonable and a parking place is available just outside. For sport and wellness lovers, the hotel offers a sauna and a small gym. We have a wide garden with outdoor swimming pool and the chance to have a nice dinner during summer nights at the restaurant and bar on the terrace. The Best Western Hotel Cristallo provides a large reserved parking place, to leave your car or bus. We are pleased to welcome you in Mantova! Enjoy your stay.

Best Western

Hotel Cristallo

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2015
GreenLeader Silver
 
based on 434 guest reviews
NOTE ISSUED
Excellent
107
Very Good
228
Average
81
Poor
10
Terrible
9
REFER TO NOTICE
Business Business
98
Couples Couples
178
Family Family
84
Friends getaway Friends getaway
34
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great stay, as always !!!"

5
09/07/2018

Only the poor breakfast... You better ask 10-12 euro for the breakfast and offer fress fried eggs, more fresh meats, cheeses and bread... The hotel will make a profit on the breakfast, and get more satisfied guests...

"Why 4 Star ??"

3
28/11/2017

My client booked me in here, after collecting me from the airport. He was in a great rush due to family and said he would pick me up on the Monday morning. Checked in OK and a very nice receptionist informed me that on Sunday their resteraunt is closed. By the time I reached my room on an upper floor, the very spartan decore and carpets put me in mind of a well known French chain of hotels! The room was large, very clean but as before very spartan. The air-con heating system worked OK, but the bathroom was a bit aged, and there was a bad smell coming from the shower drain. When asking reception if there was a restaurant near by, she said that she and her colleague lived out of town and didn't know, particularly as it was Sunday. Fortunately the taxi I summond and driver Alex, took me to a great restaurant called Contadinostrano, and he picked me up an hour later and returned me to the hotel. Breakfast was very extensive, but I found the bread and rolls a bit stale, but the cold meat and cheese was OK. The hot food by 8am was getting quite dried up so I didn't bother with that. All in all, I would have prefered the French chain !

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Good morning. Thank you for choosing our hotel. Your opinion is very important to us. Thank you for reporting problems. We take care of solving it.

"Good Position and quality"

4
31/10/2017

This Hotel permit you to have a position near the autoroutes and near the city of Mantova. Here you have no problem to park the car . Rooms are big and clean with all the comforts, water is free and also coffe and tea in each rooms.

"APPALLING"

1
19/06/2017

Appalling experience. Overall Hotel doesn't deserve 4* rating, breakfast is poor, food is stale and interiors falling apart Specific example: i sat on one of their beds which completely collapsed under my weight (I'm not particularly heavy). as a result i violently hit my head against windowsill. When asking for a refund the manager said i should be the one refunding them for having broken the bed Lack of basic dignity/courtesy. Please avoid

eugeniogallina, Responsabile relazioni con la clientela at Best Western Hotel Cristallo, responded to this review
Dear guest. Thank you for visiting us. We are sorry for what happened, it was an unlucky accident, however what has happened does not depend on our deficiency. Thank you for your attention. We hope to see you soon. The staff

"Good location if travelling by car"

3
26/05/2017

Good hotel, good service, decent rooms and good breakfast. The hotel is located closed to Padova and Mantua and is convenient if you are using a car to travel. They have free parking and the area is a quiet one.

eugeniogallina, Responsabile relazioni con la clientela at Best Western Hotel Cristallo, responded to this review
Thank you for your visit. The hotel near Mantova we hope was convenient to you. We are waiting for you for a new visit.

"Good hotel, great restaurant!"

4
16/04/2017

A very nice hotel, I would recommend it to my f&f, we booked it just 2 hours before our check-in. located just 10 min driving with a car from Mantova's city center, got a parking area. Staff - very kind & try to do their best when the air con didn't work (some people felt cold on the warmest day of April!!!) so they couldn't turn it on. As a result of that we slept with an open window (room is towards the road so it was hard to fall a sleep, they couldn't change our room because the hotel was fully booked). Cleaning - very very clean & tidy, I was so surprised! Food - free water from the mini bar, a huge plus from our side! Coffee kit - had only tea, no coffee at the moment, but you can buy coffee from the bar on ground floor. Breakfast - young waitress were nice, it looked like the older one was annoyed when I was asking her for cold soya milk (answered as if I'm disturbing her & walked away while was still talking to me!). cappuccino with soya milk was very good, also a fresh baguette, all the rest was average, from the cold frittata to the croissant (not the best quality...), the pie were not fresh & crunchy. Fruit salad was better to prepare it with fresh fruits only. Restaurant - wow! Food was delicious & stuff was super! We were with our baby, they gave us her pasta very quickly, one good sitting chair was taken by a family that was there before us, so the waiter got us another chair (looks like Ikea's), my 10 months baby succeeded to get out of the seat belt! Watch out for your baby.

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Thanks for your visit. We are really happy that you've been well with us. We are waiting for you soon in our hotel.

"Very friendly "

5
13/10/2016

Very friendly hotel with huge comfy beds. I stopped here for a few nights on business and nothing was to much trouble. Not a great deal in the local area but as we was visiting a local business it was ideal.

eugeniogallina, Responsabile relazioni pubbliche at Best Western Hotel Cristallo, responded to this review
Thanks for coming back in our hotel. We wish you happy holidays. We hope to see you soon.

"Nice one night stay!"

4
03/06/2016

It was a stop on our way home from Elba island. Hotel was nice, very well equipped room, just a little far to walk to. You have to be fast to enter the room after you put the card. Private parking place was one of our must when we booked and we found enough place in the back parking. Good breakfast, lot to choose from.

"???? ?????"

4
12/02/2016

this hotel is an average hotel,no more.the rooms are ok,clean but the breakfast is poor,some of the products were not fresh,the bread was dry and that is enough to spoil your mood for the rest of the day.

"Simple and good."

4
23/09/2015

Good location very close to Mantova. Clean rooms and good sanitary and running hot water. Free WiFi good working. Staff polite and helpful. Value for money. I stayed here also last year and a long time ago in the past. Always happy an will come back. Breakfast is also very good. Good for business people!

DirezioneBWCristallo, Direttore at BEST WESTERN Hotel Cristallo, responded to this review
Dear Mr. Robert, thank you for sharing your beautiful review. We are glad that you found yourself at ease at our Hotel; your feedback is very important to us, as an affectionate guest. Do not hesitate to contact us, if you wish to be informed on our special offers for Business people. Thanking you again, we hope to see you soon and wish you a lovely day. Best regards.

"Clean and tidy"

4
21/03/2014

Located near Mantova, only 5 minutes drive. Many parking space for guests. Staff are friendly. Price is good. Breakfast is good. Room is not big but cozy. Lighting is a bit dark! Very close to main road, better book a room facing swimming pool.

"excellent"

5
08/09/2013

Easy to be reached from motorway, very close to city centre, siutable for business, families...good parking facilities...clean and spaceful room...free wifi connection offered...the pool was out of order, although it was august

"Excellent Staff and first class meals and great location make up for travel lodge type rooms"

4
20/04/2013

Set just two miles south of historic Mantova, the hotel is set on a roundabout near to the main regional autostrada. Fantastic staff, helpful in all ways this hotel has excellent evening meals and great breakfasts. Free parking, good lifts and a range of nearby and walkable eating places in the village add to its pull. The rooms are big and clean but the bathrooms have no shelving, poor mirrors and the toilets are set almost in the very poor showers. Good news for those concerned on reviews about the swimming pool - is that it is being renovated but the low quality a/c is still in need of am upgrade In all a very good value hotel and worth a visit . Staff bendigedig a brecwast/cinio da mewn gwesty pedwar seren. Parcio di dal ac agos ir dinas hanesyddol. Safle bws agos ir gwesty. Prisiau rhrsymol Iawn trwy compari web sites.

"Not bad but to difficult to reach the center"

3
16/10/2012

Honesty four star hotels with an interessant restaurant. Clean rooms. 3 kilometers by center of Mantua and bus service stops at 8 pm. Good service. Attention for the pool, generally closed. In the restraurant ask for typical dishes, are better than the ther one