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Best Western Plus Hotel LanzCarre, Mannheim

4.0/5  - basé sur 105 notations.
Heinz-Haber-Strasse 2, 68163, Mannheim, Germany - See map

The Best Western Plus Hotel LanzCarre is located nearby the main station Mannheim and inspires guests with its modern elegance in warm brown colors and its exclusive service. The hotel provides 76 stylish rooms with air conditioning including family rooms, anti-allergic rooms and three rooms specially equipped for physically challenged people. All rooms are equipped with a safe, free of charge Wireless LAN, a comfortable sitting lounge, 32-inch flat screen television, large desk, a generous bathroom with a shower, cosmetic mirror and integrated radio. We also offer 12 spacious apartments with an integrated kitchen, offering an optimal temporary home creating the highest comfort of living for both short and long term stays. Our restaurant and bar area with a terrace, the lounge with a cozy fireplace as well as a smokers lounge invite one to enjoy the evening in a pleasant atmosphere. Two variable conference rooms equipped with beamer, flat screen, Wireless LAN (free of charge), air conditioning and other technical attributes make meetings and events possible for up to 120 people. In addition, the Best Western Plus Hotel LanzCarre offers its own fitness area as well as underground parking with video surveillance. As our hotel is located only a small walking distance away from the main train station, one can easily reach the city center with all of Mannheim's main sights such as Mannheim’s Baroque Palace, Water Tower, various museums and theatres. You can also easily reach the exhibition and fairground 'Maimarkt' and the SAP-Arena within five minutes by car.

Best Western Plus

Hotel LanzCarre

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 105 guest reviews
NOTE ISSUED
Excellent
35
Very Good
60
Average
6
Poor
3
Terrible
1
REFER TO NOTICE
Business Business
74
Couples Couples
17
Family Family
5
Friends getaway Friends getaway
2
Solo travel Solo travel
10
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Weekend Break"

5
30/06/2018

Hotel located within walking distance of main rail station. Staff pleasant and very helpful would definitely recommend this hotel for either pleasure of business. Good choice for breakfast each morning.

"Pleasant stay"

3
28/04/2018

We were a group of 20+ students for Mannheim Business School booked at this hotel. Stay was pleasant, breakfast was good, and staff was very friendly. The hotel is located close to station. There is a Indian Food restaurant down the street. Restaurants and amenities such as laundry are close by.

"Nice and clean hotel"

4
20/01/2018

Moderate size room but really comfortable, the bathroom was really spacious with a huge mirror and power shower that made it hard to get out. The food at the restaurant (breakfast and dinner) was not really nice that's why we are not giving 5 stars. Except that, good location near the train station and a shopping mall a few minutes away.

"Well done!"

4
14/11/2017

A nice hotel to stay in for business. Close to the train station, food, the river, and the city. Clean, comfortable, and reasonably priced. The breakfast bar has a multitude of choices and is a great start to the day.

"Very nice hotel with friendly service"

5
12/09/2017

Rooms are small but nice & clean. There is only one elevator and it gets busy in the morning. Breakfast is excellent. It has also restaurant and bar (closed on Sundays). WiFi is free and has a strong signal even in the sixth (upper) floor.

"Mannheim Wine Fest trip!"

5
14/07/2017

Lovely hotel for Europe up to American Standards. Great place to start walk through city. Parking is first come first serve street parking. It has a Cigar lounge that sale Cubans!!! Awesome plan to stay again just for that.

"Good Services & Centrally Located"

4
29/03/2017

1. Central Location in Mannheim 2. 5 Mins Walk from Rhine River 3. All Places Near by from the Hotel 4. Polite Staff 5. Complimentary Breakfast 6. Rooms inbuilt with Small Kitchen for Ready to Cook Making

"Very nice hotel!"

4
12/03/2017

I have stayed at the LanzCarre many times while in Mannheim for business. The hotel is comfortable and has a great proximity to the train station, downtown and many other Mannheim locals. The hotel features a restaurant and lounge area along with a workout facility.

"Location "

4
12/03/2017

In Mannheim for business. The LanzCarre location is perfect for me as it's a short walk from the main train station and even shorter walk to John Deere Werk. The hotel is modern and clean. The staff is always friendly and helpful. The good: friendly and professional staff, location, cleanliness, spacious (for Europe) rooms, breakfast buffet selection. The not-so-good: many of the TV channels never actually work. The breakfast is quite expensive. For my particular liking, the beds are too firm. Overall, a good place to stay while in Mannheim.

"Fine"

4
16/02/2017

As usual good service. Professional and very friendly reception services, good restaurant and wifi working perfectly. I have been not so fully satisfied about cleanness of the coverlet (some hair probably not properly removed with the washing) but I know it's an episode and was anyhow fine. I'll be there again in thebfuture. Very close to the train station.

"Excellent Hotel in Mannheim"

5
19/11/2016

I stayed one night ( business trip) at this hotel, booked by company. It was very new, very nice, an excellent hotel. Room I had, had everything I wanted, it was very modern and very clean. My only concern was you really needed to get a taxi from the centre of town ( about €15) but that aside the restaurant looked good, I had one dessert which was excellent and the one glass of wine was just as good and not very expensive. I would certainly stay again and I would certainly recommend for others.

"Location, Location, Location"

4
26/10/2016

Just a 5 minute walk from the main train station in Mannheim and just a 3 minute walk into the John Deere facilities, this properties location is ideal if doing business with/for John Deere. If you are visiting for pleasure, then this is a good place to stay in Mannheim, as well, because 5 minutes back to the train station and then just beyond the train station opens to the downtown Mannheim area, yet you'll get a better price per night than staying in many of the downtown hotels.

"Consistently excellent experience"

5
11/10/2016

Everything is always right. Wifi is reasonably reliable and fast, accommodations good, but not spacious. Restaurant is good at feeding you at odd hours. Opportunities for improvement: Towels, could be better, washcloths, they have disappeared throughout Europe, more comfortable bed.

"Nice, clean hotel"

5
18/07/2016

Lanz Carre is a nice hotel, friendly staff not far from Mannheim train station. City center is not far away, but on the other side of the train station. It is clean and well kept and I can recommend it.

"Everything fine!"

4
14/07/2016

Very good experience. I had professional service, found clean rooms, had good breakfast. It's a very quite hotel. 10/15 minutes far from the city center by walk. Free WiFi available, and if you're there by car, internal parking available. Suggested

"Very helpful"

5
19/06/2016

Very friendly staff always there to help. Kitchen, Restaurant opened early to get us a meal as had to go to a performance and wanted something to eat prior. Steak was done to perfection. Clean and spacious room, bed comfortable and the breakfast was good. Suitable to business travellers

"Good hotel and good location!"

4
23/05/2016

I have stayed at the Hotel LanzCarre many times while on business in Mannheim. The hotel is very good, with friendly staff, good accommodations and a good restaurant. The hotel is conveniently located close to the John Deere Mannheim Werkes and is within walking distance of the train station and downtown Mannheim. This is a German hotel so you need to expect European accommodations and not US accommodations! But overall it is very nice and I will stay there every time I am in Mannheim.

"Excellent!"

5
18/05/2016

The very friendly staff at this hotel made our stay very enjoyable. This hotel met all our needs. Great breakfast in the morning, great location and the rooms where awesome, clean and quiet. The staff answered all our questions and did everything they could to make our stay perfect! Would highly recommend this hotel to anyone going to Mannheim.

"Excellent modern hotel"

5
01/12/2015

Came here to visit some friends, excellent small modern hotel with friendly staff also reasonably priced, breakfast was also very good, overall very good budget hotel, would highly recommend to people who want a clean quiet no frills hotel.

"Nice hotel"

5
02/10/2015

Nice hotel. Rooms are very clean. Non smoking rooms has scary warning that if the fire alarm rang 150 Euro fine plus fire brigade charges if they call also make sure close the bathroom while taking bath so hot steam may not activate it which is really unnecessary and make you much precautions. Except that overall good experience. Prices little higher side. Rooms equipped with air conditioners. Check in time too late 3 pm and they won't checl in early will say we are fully booked so if you are early either you have leave luggage at reception or pay early check in charges. Also check out time 11 am so if you want to stay one day. You will get only 20 hours stay not full day.

"Special celebration"

5
29/08/2015

This hotel is easily walking distance from Mannheim train station and to downtown restaurants and shops. It is very well maintained and the staff are very professional. The staff in the bar/lounge helped celebrate a collegues 50th birthday by serving cake and champaign, a pleasant surprise. I will definitely stay at this hotel when in Mannheim.

"Expensive hotel with impolite staff and without a minibar!"

2
06/08/2015

I booked this hotel for my parents 2 months in advance since it was the only decent looking one in my neighborhood. The location is convenient since it is close to the main station, but not noisy at all. As we arrived, the receptionist claimed that I have reserved the room for one person instead of two and I had to pay 30 euros extra per night. Aside from the general rule that a room costs the same no matter how many people are in it, I have told her that it had been booked for 2 people. After a couple of minutes of argument she checked her computer and confirmed that I was right. Then she gave a room with 2 separate beds and I kindly requested that I wanted a room with a queen or king size bed (for two people). As an answer, she told me that I can push the beds together. I asked her that I demand a proper room with a bigger bed and only after then she cooperated. The new room had blankets for only 1 person, so I had to deal with the receptionist one more. Those 20 minutes were quite annoying, although one expects a pleasant experience at such a hotel. Later we realized that a hotel described in the "luxury" category here does not have a minibar. With an outside temperature of 40 degrees, we were lucky enough to have air conditioning! When I asked why there was no fridge, they said it was the decision of the management and if I wish I could book a room at the sister hotel where they should have minibars in rooms. All in all, I paid 450 Euros for 3 nights for a hotel without a minibar and awfully impolite staff. I just do not recommend this place!

Nicole L, Leiter Öffentlichkeitsarbeit at BEST WESTERN PLUS Hotel LanzCarre, responded to this review
Dear Mr. Murat C., Thank you for giving a feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We had already a meeting with our employee. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Leandros Kalogerakis General director

"Play safe hotel"

4
27/06/2015

Nothing extraordinary just clean, functioning and modern hotel. So something that you should choose if getting a good sleep is the most important thing. Nice service and good (european) breakfast. Peaceful location a bit far from the city centre. Tram stop is close to hotel. Supermarket can be found from the same block.

"Clean, comfortable, and close to work"

4
22/03/2015

I've stayed here several times while on business. It's walking distance to John Deere so I don't need to rent a car. The staff is very helpful. Room is normal for Europe - a little small, but functional. WiFi is good and included with our corporate rate. The last time I stayed here we had to work several hours from the hotel over the weekend and the staff had no issues with us sitting in the bar area until 2am. Excellent breakfast, yes it's pricey, but no more than any other hotel in Mannheim. I have stayed in several hotels in Mannheim and this one is the nicest and most convenient.